Alaska Administrative Code
Title 12 - Professional Regulations
Part 1 - Boards and Commissions Subject to Centralized Licensing
Chapter 18 - Board of Social Work Examiners
Article 3 - Teletherapy Practice
12 AAC 18.330 - Safety and confidentiality of communications

(a) A licensee shall advise each client about the risks of exchanging information by electronic communication and provide a disclaimer of the need to maintain confidentiality when communicating through electronic communication. Electronic communications are part of the client record; copies must be kept in a file maintained by the licensee in independent practices or within the licensee's agency record keeping policies.

(b) A licensee shall discourage a client from texting personal information. A licensee shall provide a disclaimer about the confidentiality risks when exchanging text messages. Text messages are considered a part of the client record; copies must be kept in a file maintained by the licensee.

(c) A licensee's online scheduling and billing software must be encrypted and secure.

(d) A licensee shall avoid unwanted interruptions during synchronous teletherapy sessions.