Alabama Administrative Code
Title 795 - ALABAMA DEPARTMENT OF REHABILITATION SERVICES HOMEBOUND PROGRAM
Chapter 795-7-10 - VENDOR OPERATING POLICIES
Section 795-7-10-.04 - Merchandising

(1) Vendors will provide adequate merchandise, given facility requirements, to ensure customer satisfaction and maximum return. It is required that vendors maintain, at all times, an inventory of approved merchandise for sale that is sufficient in quantity and variety appropriate to their facility.

(2) Merchandise, services, or articles to be provided shall be in conformity with those specified by the SLA and building management including lottery tickets or services authorized by state law. Under no circumstances shall vendors sell any item that is prohibited by law, ordinance, or grantor instruction.

(3) Vendors shall use only signs and insignia provided or approved by the SLA. Only displays for merchandise that are necessary for the item being dispensed shall be permitted and such may not detract from the attractiveness of the facility.

(4) Vendors will promote maximum sanitation and cleanliness in the facility. Food and confections sold shall be only those which are suitably wrapped and/or packaged before delivery to the facility. Exceptions may be made to this rule in facility locations where food items of necessity must be prepared on premises and for which the SLA makes specific provision.

(5) Vendors may establish their own prices in accordance with any applicable terms of the grantor agreement or permit. The SLA shall negotiate permits so as to provide maximum pricing flexibility for each vendor. Where differences arise between the vendor and property officials or employees, the SLA shall intervene to assist in resolving such differences. When the vendor and property-managing officials are unable to resolve differences over pricing, the SLA may intervene to reconcile.

(6) Containers, utensils and accessories used in serving, dispensing, and consuming food and drink items shall be provided in the form of sanitary, properly wrapped, containers, and utensils. Said items are necessary operating expenses of the facility and shall conform to local ordinances, laws, and health department regulations.

(7) At the close of each calendar year, the vendor shall perform a complete inventory of all facility merchandise priced at wholesale costs. Said inventory shall be filed with the SLA no later than 30 days following the close of each calendar year.

Authors: Alabama Board of Rehabilitation Services, Alabama Elected Committee of Blind Vendors