Alabama Administrative Code
Title 482 - ALABAMA DEPARTMENT OF INSURANCE
Chapter 482-1-135 - MEDIATION ALTERNATIVE PROCEDURES FOR RESOLUTION OF DISPUTED PERSONAL LINES INSURANCE CLAIMS ARISING FROM HURRICANE, TROPICAL STORM, TORNADOS AND OTHER DISASTERS DAMAGE
Section 482-1-135-.05 - Request For Mediation
Current through Register Vol. 42, No. 11, August 30, 2024
If the claim has not been resolved within 21 days from the date of the Mediation Notice as required in Rule 482-1-135-.04, an insured or the insurer may request mediation by calling the Alabama Department of Insurance Consumer Services Division at 334-241-4143; by faxing a request to the Department at 334-240-4409; or by mail directed to: Consumer Services Division, 201 Monroe Street, Suite 1700, Montgomery, Alabama 36130-3351. The Department shall notify the insurer within 48 hours of the Department's receipt of a request. The insured will provide the following information to the Department, if known:
(a) Name, address, and daytime telephone number of the insured and location of the property if different from the address given.
(b) The claim and policy number for the insured.
(c) A brief description of the nature of the dispute.
(d) The name of the insurer and the name, address and phone number of the contact person for scheduling mediation.
(e) Information with respect to any other policies of insurance that may provide coverage of the insured property for named perils such as flood or windstorm.
Author: Commissioner of Insurance
Statutory Authority: Code of Ala. 1975, § 27-2-17.
