Department of Housing and Urban Development October 30, 2024 – Federal Register Recent Federal Regulation Documents

Pursuant to the provisions of the Privacy Act of 1974, as amended, the Department of the Housing and Urban Development (HUD), proposes a new Privacy Act System of Records titled, Customer Relationship Management, to include all "Customer Relationship Management" systems in use by HUD. This notice incorporates the One Stop Customer Service, HUD Central, and Microsoft Dynamics systems. HUD's Customer Relation Management systems are designed to track, organize, rout, and respond to HUD's customer, which includes members of the public, individuals or organizations doing business with HUD, and other stakeholders who have an interest in how HUD operates.