Bureau of Consumer Financial Protection March 2015 – Federal Register Recent Federal Regulation Documents
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Disclosure of Consumer Complaint Narrative Data
The Bureau of Consumer Financial Protection (the ``Bureau'') is issuing a final policy statement (``Final Policy Statement'') to provide guidance on how the Bureau plans to exercise its discretion to disclose publicly unstructured consumer complaint narrative data (``narratives'' or ``consumer narratives'') via its web-based, public facing database (the ``Consumer Complaint Database'' or ``Database''). Only those narratives for which opt-in consumer consent is obtained and a robust personal information scrubbing standard and methodology applied will be eligible for disclosure. The Final Policy Statement supplements and amends the Bureau's existing policy statements establishing and expanding the Consumer Complaint Database.\1\
Request for Information Regarding the Consumer Complaint Database
The Bureau of Consumer Financial Protection (the ``Bureau'') is issuing a Notice and Request for Information (``RFI'') to solicit and collect input from the public on the potential collection and sharing of consumer compliments about providers of consumer financial products and services and more information about a company's complaint handling.
Agency Information Collection Activities: Comment Request
In accordance with the Paperwork Reduction Act of 1995 (PRA), the Consumer Financial Protection Bureau (Bureau) is requesting a new generic information collection plan, titled, ``Generic Information Collection Plan for Surveys Using the Consumer Credit Panel''.
Agency Information Collection Activities: Comment Request
In accordance with the Paperwork Reduction Act of 1995 (PRA), the Consumer Financial Protection Bureau (Bureau) is requesting approval for a new generic information collection plan titled, ``Generic Information Collection Plan to Conduct Cognitive Research and Pilot Testing.''
Request for Information Regarding Credit Card Market
Section 502(a) of the Credit Card Accountability Responsibility and Disclosure Act of 2009 (CARD Act or Act) requires the Bureau of Consumer Financial Protection (Bureau or CFPB) to conduct a review (Review) of the consumer credit card market, within the limits of its existing resources available for reporting purposes. In connection with conducting that Review, and in accordance with Section 502(b) of the CARD Act, the Bureau is soliciting information from the public about a number of aspects of the consumer credit card market, described further below.
Credit Union Advisory Council Meeting
This notice sets forth the announcement of a public meeting of the Credit Union Advisory Council (CUAC or Council) of the Consumer Financial Protection Bureau (Bureau). The notice also describes the functions of the Council. Notice of the meeting is permitted by section 6 of the CUAC Charter and is intended to notify the public of this meeting. Specifically, section X of the CUAC Charter states: (1) Each meeting of the Council shall be open to public observation, to the extent that a facility is available to accommodate the public, unless the Bureau, in accordance with paragraph (4) of this section, determines that the meeting shall be closed. The Bureau also will make reasonable efforts to make the meetings available to the public through live recording. (2) Notice of the time, place and purpose of each meeting, as well as a summary of the proposed agenda, shall be published in the Federal Register not more than 45 or less than 15 days prior to the scheduled meeting date. Shorter notice may be given when the Bureau determines that the Council's business so requires; in such event, the public will be given notice at the earliest practicable time. (3) Minutes of meetings, records, reports, studies, and agenda of the Council shall be posted on the Bureau's Web site (www.consumerfinance.gov). (4) The Bureau may close to the public a portion of any meeting, for confidential discussion. If the Bureau closes a meeting or any portion of a meeting, the Bureau will issue, at least annually, a summary of the Council's activities during such closed meetings or portions of meetings.
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