Agency Information Collection Activities: Information Collection Renewal; Comment Request; Guidance Regarding Unauthorized Access to Customer Information, 23606-23607 [2025-09963]

Agencies

• Office of the Comptroller of the Currency
• DEPARTMENT OF THE TREASURY

[Federal Register Volume 90, Number 105 (Tuesday, June 3, 2025)]
[Notices]
[Pages 23606-23607]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2025-09963]


=======================================================================
-----------------------------------------------------------------------

DEPARTMENT OF THE TREASURY

Office of the Comptroller of the Currency


Agency Information Collection Activities: Information Collection 
Renewal; Comment Request; Guidance Regarding Unauthorized Access to 
Customer Information

AGENCY: Office of the Comptroller of the Currency (OCC), Treasury.

ACTION: Notice and request for comment.

-----------------------------------------------------------------------

SUMMARY: The OCC, as part of its continuing effort to reduce paperwork 
and respondent burden, invites the general public and other Federal 
agencies to take this opportunity to comment on a continuing 
information collection as required by the Paperwork Reduction Act of 
1995 (PRA). In accordance with the requirements of the PRA, the OCC may 
not conduct or sponsor, and respondents are not required to respond to, 
an information collection unless it displays a currently valid Office 
of Management and Budget (OMB) control number. The OCC is soliciting 
comment concerning the renewal of its information collection titled, 
``Guidance Regarding Unauthorized Access to Customer Information.''

DATES: Comments must be submitted on or before August 4, 2025.

ADDRESSES:  Commenters are encouraged to submit comments by email, if 
possible. You may submit comments by any of the following methods:
     Email: [email protected].
     Mail: Chief Counsel's Office, Attention: Comment 
Processing, Office of the Comptroller of the Currency, Attention: 1557-
0227, 400 7th Street SW, Suite 3E-218, Washington, DC 20219.
     Hand Delivery/Courier: 400 7th Street SW, Suite 3E-218, 
Washington, DC 20219.
     Fax: (571) 465-4326.

    Instructions: You must include ``OCC'' as the agency name and 
``1557-0227'' in your comment. In general, the OCC will publish 
comments on www.reginfo.gov without change, including any business or 
personal information provided, such as name and address information, 
email addresses, or phone numbers. Comments received, including 
attachments and other supporting materials, are part of the public 
record and subject to public disclosure. Do not include any information 
in your comment or supporting materials that you consider confidential 
or inappropriate for public disclosure.
    Following the close of this notice's 60-day comment period, the OCC 
will publish a second notice with a 30-day comment period. You may 
review comments and other related materials that pertain to this 
information collection beginning on the date of publication of the 
second notice for this collection by the method set forth in the next 
bullet.
     Viewing Comments Electronically: Go to www.reginfo.gov. 
Hover over the ``Information Collection Review'' drop down menu. Click 
on ``Information Collection Review.'' From the ``Currently under 
Review'' drop-down menu, select ``Department of Treasury'' and then 
click ``submit.'' This information collection can be located by 
searching by OMB control number ``1557-0227'' or ``Guidance Regarding 
Unauthorized Access to Customer Information.'' Upon finding the 
appropriate information collection, click on the related ``ICR 
Reference Number.'' On the next screen, select ``View Supporting 
Statement and Other Documents'' and then click on the link to any 
comment listed at the bottom of the screen.
     For assistance in navigating www.reginfo.gov, please 
contact the Regulatory Information Service Center at (202) 482-7340.

FOR FURTHER INFORMATION CONTACT: Shaquita Merritt, Clearance Officer, 
(202) 649-5490, Chief Counsel's Office, Office of the Comptroller of 
the Currency, 400 7th Street SW, Washington, DC 20219. If you are deaf, 
hard of hearing, or have a speech disability, please dial 7-1-1 to 
access telecommunications relay services.

SUPPLEMENTARY INFORMATION:  Under the PRA (44 U.S.C. 3501 et seq.), 
Federal agencies must obtain approval from the OMB for each collection 
of information that they conduct or sponsor. ``Collection of 
information'' is defined in 44 U.S.C. 3502(3) and 5 CFR 1320.3(c) to 
include agency requests or requirements that members of the public 
submit reports, keep records, or provide information to a third party. 
Section 3506(c)(2)(A) of title 44 generally requires Federal agencies 
to provide a 60-day notice in the Federal Register concerning each 
proposed collection of information, including each proposed extension 
of an existing collection of information, before submitting the 
collection to OMB for approval. To comply with this requirement, the 
OCC is publishing notice of the renewal/revision of this collection.
    Title: Guidance Regarding Unauthorized Access to Customer 
Information.
    OMB Control No.: 1557-0227.
    Type of Review: Regular.
    Affected Public: Businesses or other for-profit.
    Description: Section 501(b) of the Gramm-Leach-Bliley Act (15 
U.S.C. 6801(b)) requires the OCC to establish appropriate standards for 
national banks, Federal savings associations, Federal branches and 
Federal agencies of foreign banks, and any subsidiaries of such 
entities (except brokers, dealers,

[[Page 23607]]

persons providing insurance, investment companies, and investment 
advisers) relating to administrative, technical, and physical 
safeguards: (1) to insure the security and confidentiality of customer 
records and information; (2) to protect against any anticipated threats 
or hazards to the security or integrity of such records; and (3) to 
protect against unauthorized access to, or use of, such records or 
information that could result in substantial harm or inconvenience to 
any customer.
    The Interagency Guidelines Establishing Information Security 
Standards, 12 CFR part 30, appendix B (Security Guidelines), which 
implement section 501(b), require each entity supervised by the OCC 
(supervised institution) to consider and adopt a response program, as 
appropriate, that specifies actions to be taken when the supervised 
institution suspects or detects that unauthorized individuals have 
gained access to customer information systems.
    The Interagency Guidance on Response Programs for Unauthorized 
Access to Customer Information and Customer Notice (Breach Notice 
Guidance),\1\ which interprets the Security Guidelines, states that, at 
a minimum, a supervised institution's response program should contain 
procedures for:
---------------------------------------------------------------------------

    \1\ 12 CFR part 30, appendix B, supplement A.
---------------------------------------------------------------------------

    (1) Assessing the nature and scope of an incident and identifying 
what customer information systems and types of customer information 
have been accessed or misused;
    (2) Notifying its primary Federal regulator as soon as possible 
when the supervised institution becomes aware of an incident involving 
unauthorized access to, or use of, sensitive customer information;
    (3) Notifying appropriate law enforcement authorities, in addition 
to filing a timely Suspicious Activity Report in situations involving 
Federal criminal violations requiring immediate attention, such as when 
a reportable violation is ongoing, consistent with the OCC's Suspicious 
Activity Report regulations;
    (4) Taking appropriate steps to contain and control the incident in 
an effort to prevent further unauthorized access to, or use of, 
customer information, for example, by monitoring, freezing, or closing 
affected accounts, while preserving records and other evidence; and
    (5) Notifying customers when warranted.
    The Breach Notice Guidance states that, when a financial 
institution becomes aware of an incident of unauthorized access to 
sensitive customer information, the institution should conduct a 
reasonable investigation to promptly determine the likelihood that the 
information has been or will be misused. If the institution determines 
that the misuse of its information about a customer has occurred or is 
reasonably possible, it should notify the affected customer as soon as 
possible.
    Estimated Burden:
    Estimated Frequency of Response: On occasion.
    Estimated Number of Respondents: 30.
    Estimated Total Annual Burden: 1,080 hours.
    Comments submitted in response to this notice will be summarized 
and included in the request for OMB approval. All comments will become 
a matter of public record. Comments are invited on:
    (a) Whether the collection of information is necessary for the 
proper performance of the functions of the OCC, including whether the 
information has practical utility;
    (b) The accuracy of the OCC's estimate of the burden of the 
collection of information;
    (c) Ways to enhance the quality, utility, and clarity of the 
information to be collected;
    (d) Ways to minimize the burden of the collection on respondents, 
including through the use of automated collection techniques or other 
forms of information technology; and
    (e) Estimates of capital or start-up costs and costs of operation, 
maintenance, and purchase of services to provide information.

Patrick T. Tierney,
Assistant Director, Office of the Comptroller of the Currency.
[FR Doc. 2025-09963 Filed 6-2-25; 8:45 am]
BILLING CODE 4810-33-P