Agency Information Collection Activities: Submission to the Office of Management and Budget for Review and Approval; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 103764-103765 [2024-30258]

Download as PDF 103764 Notices Federal Register Vol. 89, No. 244 Thursday, December 19, 2024 This section of the FEDERAL REGISTER contains documents other than rules or proposed rules that are applicable to the public. Notices of hearings and investigations, committee meetings, agency decisions and rulings, delegations of authority, filing of petitions and applications and agency statements of organization and functions are examples of documents appearing in this section. AGENCY FOR INTERNATIONAL DEVELOPMENT USAID Injury/Illness Collection Form per the USAID Occupational Safety & Health (OHS) Program Agency for International Development (USAID). ACTION: Notice of information collection. AGENCY: In accordance with the Information Collection Review procedures of the Paperwork Reduction Act of 1995 (PRA), the United States Agency for International Development (USAID), is announcing that it has submitted a request to the Office of Management and Budget (OMB) for approval to collect information via Google Forms as per the USAID Occupational Safety & Health (OHS) program. This collection is mandated by the Occupational Safety and Health Administration under the OSH act of 1970 and Federal regulation. DATES: Written comments and recommendations for the proposed information collection should be sent within 30 days of publication of this notice to www.reginfo.gov/public/do/ PRAMain. Find this particular information collection by selecting ‘‘Currently under 30-day Review—Open for Public Comments’’ or by using the search function. SUMMARY: Comments may be submitted by any of the following methods: Mail, Hand Delivery, or Courier: USAID, Bureau for Management, Office of Management Policy, Budget, and Performance (M/MPBP), 500 D St. SW, Washington, DC 20547. FOR FURTHER INFORMATION CONTACT: Requests for additional information should be directed to John Scherer, jscherer@usaid.gov, +1 (202) 712 1256. SUPPLEMENTARY INFORMATION: The OSH Act of 1970 requires the Secretary of lotter on DSK11XQN23PROD with NOTICES1 ADDRESSES: VerDate Sep<11>2014 18:08 Dec 18, 2024 Jkt 265001 Labor to produce regulations that require employers to keep records of occupational deaths, injuries, and illnesses. Executive Order 12196 requires Federal establishments to, ‘‘Operate an occupational safety and health management information system, which shall include the maintenance of such records as the Secretary may require.’’ The records are used for several purposes. Employers and employees use the records to implement safety and health programs at individual workplaces. Analysis of the data is a widely recognized method for discovering workplace safety and health problems and tracking progress in solving those problems. OSHA uses the injury and illness statistics to help direct its programs and measure its own performance. Also, individuals conducting safety and health evaluations and inspections use the data to help direct their efforts to the hazards that are hurting workers. The rule, 29 CFR 1960.66, contains a ‘‘note’’ making it clear that recording or reporting a work-related injury, illness, or fatality does not constitute an admission that the Federal agency or an individual was at fault or otherwise responsible for purposes of liability. Such recording or reporting does not constitute an admission of the existence of an employer-employee relationship between the individual recording the injury and the injured individual. Recording or reporting any such injury, illness, or fatality does not mean that an OSHA rule has been violated or that the individual in question is eligible for workers’ compensation or any other benefits. Anthony Bennett, Chief, Headquarters Management Division, Office of Management Services (M/MS), Bureau for Management, U.S. Agency for International Development. [FR Doc. 2024–29614 Filed 12–18–24; 8:45 am] BILLING CODE 6116–01–P PO 00000 Frm 00001 Fmt 4703 Sfmt 4703 AGENCY FOR INTERNATIONAL DEVELOPMENT Agency Information Collection Activities: Submission to the Office of Management and Budget for Review and Approval; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery U.S. Agency for International Development (USAID). ACTION: Notice of information collection; request for comment. AGENCY: In accordance with the Information Collection Review procedures of the Paperwork Reduction Act of 1995 (PRA), the United States Agency for International Development (USAID), is seeking comment on the proposed Generic Clearance for the Collection of Qualitative Customer Feedback on Agency Service Delivery. The Agency will use surveys and forms for routine customer feedback to collect, analyze, and interpret information gathered through this generic clearance to identify strengths and weaknesses of the current services, information, and to make improvements in customer service. DATES: All comments should be submitted within 30 calendar days from the date of this publication. ADDRESSES: Written comments and recommendations for the proposed information collection should be sent within 30 days of publication of this notice to www.reginfo.gov/public/do/ PRAMain. Find this particular information collection by selecting ‘‘Currently under 30-day Review—Open for Public Comments’’ or by using the search function. FOR FURTHER INFORMATION CONTACT: Requests for additional information should be directed to Kelly Hamilton at 202–921–5016, icrteam@usaid.gov. SUPPLEMENTARY INFORMATION: Pursuant to the PRA, the Agency is publishing this Notice to inform the public that the Agency will submit this proposed collection to the Office of Management and Budget (OMB) for approval. The Agency previously published this proposed information collection in the Federal Register on October 31, 2023 (88 FR 74401) with a 60-day comment period. The proposed information collection activity provides a means to SUMMARY: E:\FR\FM\19DEN1.SGM 19DEN1 lotter on DSK11XQN23PROD with NOTICES1 Federal Register / Vol. 89, No. 244 / Thursday, December 19, 2024 / Notices garner qualitative customer and stakeholder feedback in an efficient, timely manner. By qualitative feedback we mean information that provides useful insights on perceptions and opinions but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences, and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training, or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative, and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. The Agency will collect, analyze, and interpret information gathered through this generic clearance to identify strengths and weaknesses of the current services, information, and make improvements in service delivery based on feedback. The solicitation of feedback will target areas such as: timeliness, appropriateness, accuracy of information, courtesy, efficiency of service delivery, and resolution of issues with service delivery. Responses will be assessed to plan and inform efforts to improve or maintain the quality of service offered to the public. The Agency will only submit a collection for approval under this generic clearance if it meets the following conditions: • Information gathered will be used only internally for general service improvement and program management purposes and is not intended for release outside of the agency (if released, procedures outlined in Question 16 will be followed); • Information gathered will not be used for the purpose of substantially informing influential policy decisions; • Information gathered will yield qualitative information; the collections will not be designed or expected to yield statistically reliable results or used as though the results are generalizable to the population of study; • The collections are voluntary; • The collections are low-burden for respondents (based on considerations of total burden hours, total number of respondents, or burden-hours per respondent) and are low-cost for both the respondents and the Federal Government; • The collections are noncontroversial and do not raise issues of concern to other Federal agencies; VerDate Sep<11>2014 18:08 Dec 18, 2024 Jkt 265001 • Any collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the near future; and • With the exception of information needed to provide remunerations for participants of focus groups and cognitive laboratory studies, personally identifiable information (PII) is collected only to the extent necessary and is not retained. As a general matter, information collections will not result in any new system of records containing privacy information and will not ask questions of a sensitive nature, such as sexual behavior and attitudes, religious beliefs, and other matters that are commonly considered private. The projected average annual burden estimates for the next three years are listed below. The burdens have been increased from the 60-day notice amounts due to internal agency discussions on expected needs. Estimated Annual Number of Respondents: 200,000. Responses per Respondent: 1. Annual Responses: 200,000. Average Minutes per Response: 15 minutes. Annual Burden Hours: 50,000 hours. Frequency: On occasion. Dated: December 16, 2024. Taniesha D. Tolbert, Supervisory Records Information Management Specialist, Bureau for Management, Office of Management Services, Information and Records Division. [FR Doc. 2024–30258 Filed 12–18–24; 8:45 am] BILLING CODE 6116–01–P DEPARTMENT OF AGRICULTURE Animal and Plant Health Inspection Service [Docket No. APHIS–2024–0009] International Sanitary and Phytosanitary Standard-Setting Activities Animal and Plant Health Inspection Service, USDA. ACTION: Notice and request for comments. AGENCY: In accordance with section 491 of the Trade Agreements Act of 1979, as amended, and legislation implementing the results of the Uruguay Round of negotiations under the General Agreement on Tariffs and Trade, we are informing the public of the international standard-setting activities of the World Organization for Animal Health, the SUMMARY: PO 00000 Frm 00002 Fmt 4703 Sfmt 4703 103765 Secretariat of the International Plant Protection Convention, and the North American Plant Protection Organization, and we are soliciting public comment on these standard-setting activities. ADDRESSES: You may submit comments by either of the following methods: • Federal eRulemaking Portal: Go to www.regulations.gov. Enter APHIS– 2024–0009 in the Search field. Select the Documents tab, then select the Comment button in the list of documents. • Postal Mail/Commercial Delivery: Send your comment to Docket No. APHIS–2024–0009, Regulatory Analysis and Development, PPD, APHIS, Station 3A–03.8, 4700 River Road, Unit 118, Riverdale, MD 20737–1238. Supporting documents and any comments we receive on this docket may be viewed at regulations.gov or in our reading room, which is located in Room 1620 of the USDA South Building, 14th Street and Independence Avenue SW, Washington, DC. Normal reading room hours are 8 a.m. to 4:30 p.m., Monday through Friday, except holidays. To be sure someone is there to help you, please call (202) 799–7039 before coming. FOR FURTHER INFORMATION CONTACT: For general information on the topics covered in this notice, contact Mr. Eric Nichols, Director, Trade Support Team, APHIS–IS, Room 1627–S, USDA South Building, 14th Street and Independence Avenue SW, Washington, DC 20250; (202) 799–7122. For specific information regarding standard-setting activities of the World Organization for Animal Health, contact Dr. Paul Gary Egrie, Office of International Affairs, Veterinary Services, APHIS, 4700 River Road, Unit 33, Riverdale, MD 20737; (227) 215– 2876. For specific information regarding the standard-setting activities of the International Plant Protection Convention (IPPC), contact Dr. Marina Zlotina, IPPC Technical Director, International Phytosanitary Standards, Plant Protection and Quarantine, APHIS, 4700 River Road, Riverdale, MD 20737; (301) 832–0611; marina.a.zlotina@usda.gov. For specific information on the North American Plant Protection Organization (NAPPO), contact Stephanie Dubon, NAPPO Technical Director, International Phytosanitary Standards, Plant Protection and Quarantine, APHIS, 4700 River Road, Riverdale, MD 20737; (301) 332–9071; Stephanie.M.Dubon@usda.gov. SUPPLEMENTARY INFORMATION: E:\FR\FM\19DEN1.SGM 19DEN1

Agencies

[Federal Register Volume 89, Number 244 (Thursday, December 19, 2024)]
[Notices]
[Pages 103764-103765]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-30258]


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AGENCY FOR INTERNATIONAL DEVELOPMENT


Agency Information Collection Activities: Submission to the 
Office of Management and Budget for Review and Approval; Comment 
Request; Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery

AGENCY: U.S. Agency for International Development (USAID).

ACTION: Notice of information collection; request for comment.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Information Collection Review 
procedures of the Paperwork Reduction Act of 1995 (PRA), the United 
States Agency for International Development (USAID), is seeking comment 
on the proposed Generic Clearance for the Collection of Qualitative 
Customer Feedback on Agency Service Delivery. The Agency will use 
surveys and forms for routine customer feedback to collect, analyze, 
and interpret information gathered through this generic clearance to 
identify strengths and weaknesses of the current services, information, 
and to make improvements in customer service.

DATES: All comments should be submitted within 30 calendar days from 
the date of this publication.

ADDRESSES: Written comments and recommendations for the proposed 
information collection should be sent within 30 days of publication of 
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular 
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.

FOR FURTHER INFORMATION CONTACT: Requests for additional information 
should be directed to Kelly Hamilton at 202-921-5016, 
[email protected].

SUPPLEMENTARY INFORMATION: Pursuant to the PRA, the Agency is 
publishing this Notice to inform the public that the Agency will submit 
this proposed collection to the Office of Management and Budget (OMB) 
for approval. The Agency previously published this proposed information 
collection in the Federal Register on October 31, 2023 (88 FR 74401) 
with a 60-day comment period. The proposed information collection 
activity provides a means to

[[Page 103765]]

garner qualitative customer and stakeholder feedback in an efficient, 
timely manner. By qualitative feedback we mean information that 
provides useful insights on perceptions and opinions but are not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
insights into customer or stakeholder perceptions, experiences, and 
expectations, provide an early warning of issues with service, or focus 
attention on areas where communication, training, or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative, and actionable 
communications between the Agency and its customers and stakeholders. 
It will also allow feedback to contribute directly to the improvement 
of program management.
    The Agency will collect, analyze, and interpret information 
gathered through this generic clearance to identify strengths and 
weaknesses of the current services, information, and make improvements 
in service delivery based on feedback. The solicitation of feedback 
will target areas such as: timeliness, appropriateness, accuracy of 
information, courtesy, efficiency of service delivery, and resolution 
of issues with service delivery. Responses will be assessed to plan and 
inform efforts to improve or maintain the quality of service offered to 
the public.
    The Agency will only submit a collection for approval under this 
generic clearance if it meets the following conditions:
     Information gathered will be used only internally for 
general service improvement and program management purposes and is not 
intended for release outside of the agency (if released, procedures 
outlined in Question 16 will be followed);
     Information gathered will not be used for the purpose of 
substantially informing influential policy decisions;
     Information gathered will yield qualitative information; 
the collections will not be designed or expected to yield statistically 
reliable results or used as though the results are generalizable to the 
population of study;
     The collections are voluntary;
     The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government;
     The collections are non-controversial and do not raise 
issues of concern to other Federal agencies;
     Any collection is targeted to the solicitation of opinions 
from respondents who have experience with the program or may have 
experience with the program in the near future; and
     With the exception of information needed to provide 
remunerations for participants of focus groups and cognitive laboratory 
studies, personally identifiable information (PII) is collected only to 
the extent necessary and is not retained.
    As a general matter, information collections will not result in any 
new system of records containing privacy information and will not ask 
questions of a sensitive nature, such as sexual behavior and attitudes, 
religious beliefs, and other matters that are commonly considered 
private.
    The projected average annual burden estimates for the next three 
years are listed below. The burdens have been increased from the 60-day 
notice amounts due to internal agency discussions on expected needs.
    Estimated Annual Number of Respondents: 200,000.
    Responses per Respondent: 1.
    Annual Responses: 200,000.
    Average Minutes per Response: 15 minutes.
    Annual Burden Hours: 50,000 hours.
    Frequency: On occasion.

    Dated: December 16, 2024.
Taniesha D. Tolbert,
Supervisory Records Information Management Specialist, Bureau for 
Management, Office of Management Services, Information and Records 
Division.
[FR Doc. 2024-30258 Filed 12-18-24; 8:45 am]
BILLING CODE 6116-01-P


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