Submission for OMB Review; Data Collection for a National Evaluation of the American Rescue Plan, 101604-101605 [2024-29584]
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101604
Federal Register / Vol. 89, No. 241 / Monday, December 16, 2024 / Notices
3090–0325, Improving Customer
Experience (OMB Circular A–11,
Section 280 Implementation), in all
correspondence related to this
collection. To confirm receipt of your
comment(s), please check
regulations.gov, approximately two-tothree business days after submission to
verify posting.
FOR FURTHER INFORMATION CONTACT:
Requests for additional information
should be directed to Nicole Bynum, at
202–501–4755, or email to
nicole.bynum@gsa.gov.
SUPPLEMENTARY INFORMATION:
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A. Purpose
Under the PRA, (44 U.S.C. 3501–
3520) Federal Agencies must obtain
approval from the Office of Management
and Budget (OMB) for each collection of
information they conduct or sponsor.
‘‘Collection of information’’ is defined
in 44 U.S.C. 3502(3) and 5 CFR
1320.3(c) and includes Agency requests
or requirements that members of the
public submit reports, keep records, or
provide information to a third party.
Section 3506(c)(2)(A) of the PRA
requires Federal Agencies to provide a
60-day notice in the Federal Register
concerning each proposed collection of
information, including each proposed
extension of an existing collection of
information, before submitting the
collection to OMB for approval. To
comply with this requirement, GSA is
publishing notice of the proposed
collection of information set forth in
this document.
Whether seeking a loan, Social
Security benefits, veterans benefits, or
other services provided by the Federal
Government, individuals and businesses
expect Government customer services to
be efficient and intuitive, just like
services from leading private-sector
organizations. Yet the 2016 American
Consumer Satisfaction Index and the
2017 Forrester Federal Customer
Experience Index show that, on average,
Government services lag nine
percentage points behind the private
sector.
A modern, streamlined and
responsive customer experience means:
raising government-wide customer
experience to the average of the private
sector service industry; developing
indicators for high-impact Federal
programs to monitor progress towards
excellent customer experience and
mature digital services; and providing
the structure (including increasing
transparency) and resources to ensure
customer experience is a focal point for
agency leadership. To support this,
OMB Circular A–11 Section 280
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17:41 Dec 13, 2024
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established government-wide standards
for mature customer experience
organizations in government and
measurement. To enable Federal
programs to deliver the experience
taxpayers deserve, they must undertake
three general categories of activities:
conduct ongoing customer research,
gather and share customer feedback, and
test services and digital products.
These data collection efforts may be
either qualitative or quantitative in
nature or may consist of mixed
methods. Additionally, data may be
collected via a variety of means,
including but not limited to electronic
or social media, direct or indirect
observation (i.e., in person, video and
audio collections), interviews,
questionnaires, surveys, and focus
groups. GSA will limit its inquiries to
data collections that solicit strictly
voluntary opinions or responses.
The results of the data collected will
be used to improve the delivery of
Federal services and programs. It will
include the creation of personas,
customer journey maps, and reports and
summaries of customer feedback data
and user insights. It will also provide
government-wide data on customer
experience that can be displayed on
performance.gov to help build
transparency and accountability of
Federal programs to the customers they
serve.
Method of Collection
GSA will collect this information by
electronic means when possible, as well
as by mail, fax, telephone, technical
discussions, and in-person interviews.
GSA may also utilize observational
techniques to collect this information.
Form Number(s): None.
Type of Review: Extension.
B. Annual Reporting Burden
Affected Public: Collections will be
targeted to the solicitation of opinions
from respondents who have experience
with the program or may have
experience with the program in the near
future. For the purposes of this request,
‘‘customers’’ are individuals,
businesses, and organizations that
interact with a Federal Government
agency or program, either directly or via
a Federal contractor. This could include
individuals or households; businesses
or other for-profit organizations; not-forprofit institutions; State, local or tribal
governments; Federal government; and
Universities.
Estimated Number of Respondents:
2,001,550.
Estimated Time per Response: Varied,
dependent upon the data collection
method used. The possible response
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time to complete a questionnaire or
survey may be 3 minutes or up to 2
hours to participate in an interview.
Estimated Total Annual Burden
Hours: 101,125.
Estimated Total Annual Cost to
Public: $0.
C. Public Comments
GSA invites comments on: (a)
Whether the proposed collection of
information is necessary for the proper
performance of the functions of the
agency, including whether the
information will have practical utility;
(b) the accuracy of the agency’s estimate
of the burden (including hours and cost)
of the proposed collection of
information; (c) ways to enhance the
quality, utility, and clarity of the
information to be collected; and (d)
ways to minimize the burden of the
collection of information on
respondents, including through the use
of automated collection techniques or
other forms of information technology.
Comments submitted in response to this
notice will be summarized and/or
included in the request for OMB
approval of this information collection;
they also will become a matter of public
record.
Obtaining Copies: Requesters may
obtain a copy of the information
collection documents from the GSA
Regulatory Secretariat Division, by
calling 202–501–4755 or emailing
GSARegSec@gsa.gov. Please cite OMB
Control No. 3090–0325, Improving
Customer Experience (OMB Circular A–
11, Section 280 Implementation).
Lois Mandell,
Director, Regulatory Secretariat Division,
General Services Administration.
[FR Doc. 2024–29580 Filed 12–13–24; 8:45 am]
BILLING CODE P
GENERAL SERVICES
ADMINISTRATION
[OMB Control No. 3090–0332; Docket No.
2024–0001; Sequence No. 13]
Submission for OMB Review; Data
Collection for a National Evaluation of
the American Rescue Plan
Office of Evaluation Sciences
(OES); General Services Administration
(GSA).
ACTION: Notice; request for comments.
AGENCY:
Under the provisions of the
Paperwork Reduction Act, OES is
proposing new data collection activities
conducted for the National Evaluation
of the American Rescue Plan (ARP). The
objective of this project is to provide a
SUMMARY:
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lotter on DSK11XQN23PROD with NOTICES1
Federal Register / Vol. 89, No. 241 / Monday, December 16, 2024 / Notices
systematic look at the contributions of
selected ARP-funded programs toward
achieving equitable outcomes to inform
program design and delivery across the
Federal Government. The project will
include in-depth, cross-cutting
evaluations and data analysis of selected
ARP programs, especially those with
shared outcomes, common approaches,
or overlapping recipient communities;
and targeted, program-specific analyses
to fill critical gaps in evidence needs.
This information collection request is
for three mixed or multi-method
evaluations under the American Rescue
Plan National Evaluation Generic
Clearance (OMB #: 3090–0332, expires
05/31/2027).
DATES: Submit comments on or before
January 15, 2025.
ADDRESSES: Written comments and
recommendations for this information
collection should be sent within 30 days
of publication of this notice to
www.reginfo.gov/public/do/PRAMain.
Find this particular information
collection by selecting ‘‘Currently under
Review—Open for Public Comments’’ or
by using the search function.
FOR FURTHER INFORMATION CONTACT:
Elizabeth Martin, Senior Program
Manager, 267–455–8556 at
arp.national.evaluation@gsa.gov.
SUPPLEMENTARY INFORMATION:
studies. During this phase, we anticipate
information collection to include:
Total respondents: 442.
Total Burden Hours: 335.80.
A. Purpose
BILLING CODE 6820–TZ–P
The goal of this study is to look
systematically across the selected subset
of ARP programs, to provide an
integrated account of whether, how, and
to what extent their implementation
served to achieve their intended
outcomes, particularly with respect to
advancing equity.
This package updates the generic
request with instruments tailored to a
study on state coordination (State
Coordination Strategies to Equitably
Serve Children Through the American
Rescue Plan (State Coordination
Strategies study).
Data collection activities covered
under this request focus on case studies.
Respondents: State and local program
administrators; local and tribal policy
leaders, program and county
administrators, and service providers;
and parents and guardians who were
recipients of ARP services and supports
for children.
B. Annual Burden Estimates
The burden estimates included in the
supporting statements reflect the
expectations for information collection
and related activities associated with
the conduct of this phase of three
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17:41 Dec 13, 2024
Jkt 265001
C. Public Comments
Public comments are particularly
invited on: Whether this collection of
information is necessary, whether it will
have practical utility; whether our
estimate of the public burden of this
collection of information is accurate,
and based on valid assumptions and
methodology; ways to enhance the
quality, utility, and clarity of the
information to be collected; and ways in
which we can minimize the burden of
the collection of information on those
who are to respond, through the use of
appropriate technological collection
techniques or other forms of information
technology.
Obtaining Copies: Requesters may
obtain a copy of the information
collection documents from the GSA
Regulatory Secretariat Division, by
calling 202–501–4755 or emailing
GSARegSec@gsa.gov. Please cite OMB
Control No. 3090–0332, Data Collection
for a National Evaluation of the
American Rescue Plan.
Lois Mandell,
Director, Regulatory Secretariat Division,
General Services Administration.
[FR Doc. 2024–29584 Filed 12–13–24; 8:45 am]
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Agency for Healthcare Research and
Quality
Solicitation for Nominations for
Members of the U.S. Preventive
Services Task Force
Agency for Healthcare Research
and Quality (AHRQ), HHS.
ACTION: Solicitation of nominations.
AGENCY:
The Agency for Healthcare
Research and Quality invites
nominations of individuals qualified to
serve as members of the U.S. Preventive
Services Task Force (USPSTF).
DATES: Nominations must be received
electronically by March 15th of a given
year to be considered for appointment to
begin in January of the following year.
ADDRESSES: Submit your responses
electronically via: https://
uspstfnominations.ahrq.gov/register.
FOR FURTHER INFORMATION CONTACT:
Lydia Hill at (301) 427–1587.
SUPPLEMENTARY INFORMATION:
SUMMARY:
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101605
Arrangement for Public Inspection
Nominations and applications are
kept on file at the Center for Evidence
and Practice Improvement, AHRQ, and
are available for review during business
hours. AHRQ does not reply to
individual nominations but considers
all nominations in making
recommendation for appointment.
Information regarded as private and
personal, such as a nominee’s social
security number, home and email
addresses, home telephone and fax
numbers, or names of family members
will not be disclosed to the public in
accord with the Freedom of Information
Act. 5 U.S.C. 552(b)(6); 45 CFR 5.31(f).
Nomination Submissions
Nominations must be submitted
electronically, and should include:
1. The applicant’s current curriculum
vitae and contact information, including
mailing address, and email address; and
2. A letter explaining how this
individual meets the qualification
requirements and how he or she would
contribute to the USPSTF. The letter
should also attest to the nominee’s
willingness to serve as a member of the
USPSTF.
AHRQ will later ask people under
serious consideration for USPSTF
membership to provide detailed
information that will permit evaluation
of possible significant conflicts of
interest. Such information will concern
matters such as financial holdings,
consultancies, non-financial scientific
interests, and research grants or
contracts.
To obtain a diversity of perspectives,
AHRQ particularly encourages
nominations of women, members of
underrepresented populations, and
persons with disabilities. Interested
individuals can nominate themselves.
Organizations and individuals may
nominate one or more people qualified
for membership on the USPSTF at any
time. Individuals nominated prior to
March 15, 2024, who continue to have
interest in serving on the USPSTF
should be re-nominated.
Qualification Requirements
To qualify for the USPSTF and
support its mission, an applicant or
nominee should, at a minimum,
demonstrate knowledge, expertise, and
national leadership in the following
areas:
1. The critical evaluation of research
published in peer-reviewed literature
and in the methods of evidence review;
2. Clinical prevention, health
promotion and primary health care; and
3. Implementation of evidence-based
recommendations in clinical practice
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Agencies
[Federal Register Volume 89, Number 241 (Monday, December 16, 2024)]
[Notices]
[Pages 101604-101605]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-29584]
-----------------------------------------------------------------------
GENERAL SERVICES ADMINISTRATION
[OMB Control No. 3090-0332; Docket No. 2024-0001; Sequence No. 13]
Submission for OMB Review; Data Collection for a National
Evaluation of the American Rescue Plan
AGENCY: Office of Evaluation Sciences (OES); General Services
Administration (GSA).
ACTION: Notice; request for comments.
-----------------------------------------------------------------------
SUMMARY: Under the provisions of the Paperwork Reduction Act, OES is
proposing new data collection activities conducted for the National
Evaluation of the American Rescue Plan (ARP). The objective of this
project is to provide a
[[Page 101605]]
systematic look at the contributions of selected ARP-funded programs
toward achieving equitable outcomes to inform program design and
delivery across the Federal Government. The project will include in-
depth, cross-cutting evaluations and data analysis of selected ARP
programs, especially those with shared outcomes, common approaches, or
overlapping recipient communities; and targeted, program-specific
analyses to fill critical gaps in evidence needs. This information
collection request is for three mixed or multi-method evaluations under
the American Rescue Plan National Evaluation Generic Clearance (OMB #:
3090-0332, expires 05/31/2027).
DATES: Submit comments on or before January 15, 2025.
ADDRESSES: Written comments and recommendations for this information
collection should be sent within 30 days of publication of this notice
to www.reginfo.gov/public/do/PRAMain. Find this particular information
collection by selecting ``Currently under Review--Open for Public
Comments'' or by using the search function.
FOR FURTHER INFORMATION CONTACT: Elizabeth Martin, Senior Program
Manager, 267-455-8556 at [email protected].
SUPPLEMENTARY INFORMATION:
A. Purpose
The goal of this study is to look systematically across the
selected subset of ARP programs, to provide an integrated account of
whether, how, and to what extent their implementation served to achieve
their intended outcomes, particularly with respect to advancing equity.
This package updates the generic request with instruments tailored
to a study on state coordination (State Coordination Strategies to
Equitably Serve Children Through the American Rescue Plan (State
Coordination Strategies study).
Data collection activities covered under this request focus on case
studies.
Respondents: State and local program administrators; local and
tribal policy leaders, program and county administrators, and service
providers; and parents and guardians who were recipients of ARP
services and supports for children.
B. Annual Burden Estimates
The burden estimates included in the supporting statements reflect
the expectations for information collection and related activities
associated with the conduct of this phase of three studies. During this
phase, we anticipate information collection to include:
Total respondents: 442.
Total Burden Hours: 335.80.
C. Public Comments
Public comments are particularly invited on: Whether this
collection of information is necessary, whether it will have practical
utility; whether our estimate of the public burden of this collection
of information is accurate, and based on valid assumptions and
methodology; ways to enhance the quality, utility, and clarity of the
information to be collected; and ways in which we can minimize the
burden of the collection of information on those who are to respond,
through the use of appropriate technological collection techniques or
other forms of information technology.
Obtaining Copies: Requesters may obtain a copy of the information
collection documents from the GSA Regulatory Secretariat Division, by
calling 202-501-4755 or emailing [email protected]. Please cite OMB
Control No. 3090-0332, Data Collection for a National Evaluation of the
American Rescue Plan.
Lois Mandell,
Director, Regulatory Secretariat Division, General Services
Administration.
[FR Doc. 2024-29584 Filed 12-13-24; 8:45 am]
BILLING CODE 6820-TZ-P