Agency Information Collection Activities: Proposed Collection; Public Comment Request; for the National Center on Law and Elder Rights-Resource Support and User Satisfaction Information Collection (OMB Control Number 0985-0060), 88783-88785 [2024-25931]
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ddrumheller on DSK120RN23PROD with NOTICES1
Federal Register / Vol. 89, No. 217 / Friday, November 8, 2024 / Notices
of Information Collection: Applications
for Part C Medicare Advantage, 1876
Cost Plans, and Employer Group Waiver
Plans to Provide Part C Benefits; Use:
Collection of this information is
mandated by the Code of Federal
Regulations, MMA, and CMS
regulations at 42 CFR part 422, subpart
K, in ‘‘Application Procedures and
Contracts for Medicare Advantage
Organizations.’’ In addition, the
Medicare Improvement for Patients and
Providers Act of 2008 (MIPPA) further
amended titles XVII and XIX of the
Social Security Act.
This information collection includes
the process for organizations wishing to
provide healthcare services under MA
plans. These organizations must
complete an application annually (if
required), file a bid, and receive final
approval from CMS. The MA
application process has two options for
applicants that include (1) request for
new MA product or (2) request for
expanding the service area of an existing
product. CMS utilizes the application
process as the means to review, assess
and determine if applicants are
compliant with the current
requirements for participation in the
MA program and to make a decision
related to contract award. This
collection process is the only
mechanism for organizations to
complete the required MA application
process. Form Number: CMS–10237
(OMB control number: 0938–0935);
Frequency: Yearly; Affected Public:
Private Sector, Business or other forprofits, not for-profits and Federal
Government; Number of Respondents:
500; Number of Responses: 500; Total
Annual Hours: 9,173. (For policy
questions regarding this collection
contact Jackie Ford at 410–786–7767 or
Jacqueline.Ford@cms.hhs.gov).
3. Type of Information Collection
Request: Revision of an approved
information collection; Title of
Information Collection: The PACE
Organization Application Process in 42
CFR part 460; Use: The Programs of AllInclusive Care for the Elderly (PACE)
consist of pre-paid, capitated plans that
provide comprehensive health care
services to frail, older adults in the
community who are eligible for nursing
home care according to state standards.
PACE organizations (PO) must provide
all Medicare and Medicaid covered
services; financing of this model is
accomplished through prospective
capitation of both Medicare and
Medicaid payments. Upon approval of a
PACE application, CMS executes a 3way program agreement with the
applicant entity and the applicable State
Administering Agency (SAA). CMS
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regulations at 42 CFR 460.98(b)(2)
require a PO to provide PACE services
in at least the PACE center, the home,
and inpatient facilities. The PACE
center is the focal point for the delivery
of PACE services; the center is where
the interdisciplinary team (IDT) is
located, services are provided, and
socialization occurs with staff that is
consistent and familiar to participants.
Collection of this information is
mandated by statute under sections
1894(f) and 1934(f) of the Act and at 42
CFR part 460, subpart B, which
addresses the PO application and
waiver process. In general, PACE
services are provided through a PO. An
entity wishing to become a PO must
submit an application to CMS that
describes how the entity meets all the
requirements in the PACE program. An
entity’s application must be
accompanied by an assurance from the
SAA of the State in which the PO
wishes to operate its PACE program.
CMS accepts applications on a
designated date four times per year (i.e.,
on a quarterly basis, generally the last
Friday of March, June, September and
December). Form Number: CMS–10631
(OMB control number: 0938–1326);
Frequency: Occasionally; Affected
Public: Private Sector, Business or other
for-profits, not for-profits and Federal
Government State, Local; Number of
Respondents: 72; Number of Responses:
109; Total Annual Hours: 7,271. (For
policy questions regarding this
collection contact Jackie Ford at 410–
786–7767 or Jacqueline.Ford@
cms.hhs.gov).
William N. Parham, III,
Director, Division of Information Collections
and Regulatory Impacts, Office of Strategic
Operations and Regulatory Affairs.
[FR Doc. 2024–26018 Filed 11–7–24; 8:45 am]
BILLING CODE 4120–01–P
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Administration for Community Living
Agency Information Collection
Activities: Proposed Collection; Public
Comment Request; for the National
Center on Law and Elder Rights—
Resource Support and User
Satisfaction Information Collection
(OMB Control Number 0985–0060)
Administration for Community
Living, Health and Human Services
(HHS).
ACTION: Notice.
AGENCY:
The Administration for
Community Living (ACL) is announcing
SUMMARY:
PO 00000
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Fmt 4703
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88783
an opportunity for the public to
comment on the proposed collection of
information listed above. Under the
Paperwork Reduction Act of 1995
(PRA), Federal agencies are required to
publish a notice in the Federal Register
concerning each proposed collection of
information, including each proposed
extension of an existing collection of
information, and to allow 60 days for
public comment in response to the
notice. This Information Collection (IC)
extension solicits comments on the
information collection requirements
relating to the National Center on Law
and Elder Rights—Resource Support
and User Satisfaction information
collection (OMB Control Number 0985–
0060).
DATES: Comments on the collection of
information must be submitted
electronically by 11:59 p.m. (ET) or
postmarked by January 7, 2025.
ADDRESSES: Submit electronic
comments on the collection of
information to: Sara Planthaber at
Sara.Planthaber@acl.hhs.gov. Submit
written comments on the collection of
information to Administration for
Community Living, 330 C Street SW,
Washington, DC 20201, Attention: Sara
Planthaber.
FOR FURTHER INFORMATION CONTACT: Sara
Planthaber, email Sara.Planthaber@
acl.hhs.gov or by phone at (202) 795–
7365.
Under the
PRA (44 U.S.C. 3501–3520), Federal
agencies must obtain approval from the
Office of Management and Budget
(OMB) for each collection of
information they conduct or sponsor.
‘‘Collection of information’’ is defined
in 44 U.S.C. 3502(3) and 5 CFR
1320.3(c) and includes agency requests
or requirements that members of the
public submit reports, keep records, or
provide information to a third party.
The PRA requires Federal agencies to
provide a 60-day notice in the Federal
Register concerning each proposed
collection of information, including
each proposed extension of an existing
collection of information, before
submitting the collection to OMB for
approval. To comply with this
requirement, ACL is publishing a notice
of the proposed collection of
information set forth in this document.
With respect to the following
collection of information, ACL invites
comments on our burden estimates or
any other aspect of this collection of
information, including:
(1) whether the proposed collection of
information is necessary for the proper
performance of ACL’s functions,
SUPPLEMENTARY INFORMATION:
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88784
Federal Register / Vol. 89, No. 217 / Friday, November 8, 2024 / Notices
including whether the information will
have practical utility;
(2) the accuracy of ACL’s estimate of
the burden of the proposed collection of
information, including the validity of
the methodology and assumptions used
to determine burden estimates;
(3) ways to enhance the quality,
utility, and clarity of the information to
be collected; and
(4) ways to minimize the burden of
the collection of information on
respondents, including using automated
collection techniques when appropriate,
and other forms of information
technology.
The National Center on Law and Elder
Rights—Resource Support and User
Satisfaction information collection is
authorized through legal assistance
programs under section 420—
Demonstration and Support Projects for
Legal Assistance for Older Individuals—
of the Older Americans Act (OAA).
Section 420(a)(1) is intended to create a
national legal assistance support system
to assist states and area agencies on
aging in providing, developing, or
supporting legal assistance for older
individuals. ACL contracts with the
National Center on Law and Elder
Rights (NCLER), to provide the required
services. Through the NCLER contract,
ACL provides aging, disability, and
related legal professionals with training,
complex case consultations and support
for demonstration projects regarding
contractually identified priority legal
topics. When legal and aging/disability
providers request legal training, case
consultation, or technical assistance,
NCLER asks a series of basic questions
related to service requests and follow-up
surveys which properly assess resource
support needs, audience targeting,
participant satisfaction, and outcomes of
the training and technical assistance
delivered.
The purpose of the information
requested is for ACL to ensure that
NCLER creates and prioritizes the
training, case consultations, and
technical assistance resources it is
contracted to provide and to ensure the
resource center targets designated aging
and disability network practitioners
about the priority subject matters. This
approach enables ACL to make datainformed decisions about deployment of
its resource center assets.
Section 2—Descriptions and
Specifications (Objective 7) under the
NCLER contract addresses performance
outcome measurement of the services
provided. The contractor is required to
achieve anticipated outcomes as
measured by a series of performance
indicators. Section 2.8 of the NCLER
contract references the Quality
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Assurance Surveillance Plan (QUASP)
and sets forth the performance
indicators. The information collected by
the contractor from recipients of
resource support through NCLER will be
provided to ACL in a report submitted
annually to determine contractual
compliance in view of requirements in
the QUASP.
These data are necessary for ACL to
evaluate contractual compliance with
established performance indicators
under the NLCER contract (Section 2—
Descriptions and Specifications—
Objective 7) and delineated in the
QUASP. These metrics include
quantifiable increases in uptake by
stakeholders of training, case
consultation and technical assistance,
and measures of satisfaction with and
perceived benefit from these services.
For example, the metrics measure
successful problem resolution because
of the services provided, and present
quantifiable data on the fulfillment of
requests for training, technical
assistance, and consultation related to
contractually designated legal and
systems development topic areas. The
information requested by ACL from
legal, aging, and disability professionals
falls into the following areas: (1)
requests for training, case consultation,
and technical assistance through an
online, secure Uniform Resource
Support Request Tool (URSRT); general
requests for legal training (including the
volume of webinar registrations), case
consultation and technical assistance;
and (2) information about satisfaction
and use of the services and support
received in order to enable ACL to
measure performance outcomes.
Resource Support Requests
ACL proposes (through NCLER) to ask
aging/disability service providers and
legal service providers who may need
various forms of resource support a
series of questions regarding appropriate
delivery of needed assistance in a
targeted and efficient manner.
These questions will be presented
through a web based URSRT that will be
used for soliciting and accepting
requests for legal training, case
consultation, and technical assistance.
Legal Training, Case Consultation,
Technical Assistance Requests
ACL proposes to ask legal and aging/
disability providers who request legal
training, case consultation, or technical
assistance (through the NCLER website
using the URSRT) for background
information and the following
substantive data:
• Type of Organization (Title III–B
attorney, Legal Services Corporation
PO 00000
Frm 00088
Fmt 4703
Sfmt 4703
attorney, other legal services attorney,
other elder law attorney, other legal
services professional, aging and/or
disability network professional, other);
and
• Services requested: (legal training,
case consultation, technical assistance
on legal services delivery, or general
information).
Performance Outcome Measurement
ACL proposes to ask legal and aging/
disability providers who request legal
training, case consultation, or technical
assistance the following series of survey
questions in order to properly assess
audience targeting, participant
satisfaction, and anticipated outcomes
of the training and technical assistance
delivered:
• Type of Organization (Title III–B
attorney, Legal Services Corporation
attorney, other legal services attorney,
other elder law attorney, other legal
services professional, aging and/or
disability network professional, and
other job title (e.g., executive director,
management, staff attorney, counselor);
• Please rank the quality of assistance
provided in this (legal training/case
consultation/technical assistance);
• Did the assistance provided by this
(legal training/case consultation/
technical assistance) contribute to a
successful resolution of a specific client
issue?
• If requesting assistance on legal
services delivery, will the assistance
provided contribute to the successful
completion of legal needs and capacity
assessments, legal services delivery
plans, legal service delivery guidelines,
or data collection/reporting systems?
These questions will be presented
through a web-based User Satisfaction
Form that will be used for accepting
user feedback on the legal training, case
consultation, and technical assistance
received through NCLER. The
information under all categories will be
collected by NCLER and provided to
ACL’s Office of Elder Justice and Adult
Protective Services (OEJAPS) on a
regular basis through the submittal of
monthly reports and an annual report.
The data will be reviewed by ACL and
analyzed for the following
programmatic purposes:
To determine the resource support
requested and legal issues presented:
Section 420(a) of the OAA and the
NCLER contract require that
professionals within the aging network
have access to resource support in the
form of training, case consultations, and
technical assistance in the development
of legal assistance delivery systems. The
information collected on requests for
resource support from aging and
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Federal Register / Vol. 89, No. 217 / Friday, November 8, 2024 / Notices
disability networks will be analyzed to
determine resource needs in legal
subject matter areas and systems
development topics indicated by the
target audience. The information
collected will be used by ACL and the
Contract Officer Representative (COR) to
tailor the resource support provided
through the NCLER contract to the
ongoing and emerging priority needs of
aging and disability networks.
To determine effectiveness in
reaching intended target audience: The
NCLER contract and OAA section 420(a)
requires that support services are
provided to specific groups of providers
within the aging and disability
networks. The audience in need of
comprehensive resource support
through NCLER includes a broad range
of legal, elder rights, and aging/
disability services professionals,
advocates, and organizations. These
include legal assistance providers, legal
assistance developers, long-term care
ombudsmen, adult protective services,
state units on aging, area agencies on
aging, aging and disability resource
centers, and others involved in
protecting the legal rights of older
persons. The information collected on
requests for resource support from aging
and disability networks will be
reviewed and analyzed by ACL and the
COR to determine whether the
appropriate target audiences are
requesting and receiving resource
support through NCLER. ACL and the
COR will also use the information to
determine if the use of resource support
through NCLER by intended target
audiences is increasing at a set
percentage annually in compliance with
contractual performance indicators.
To determine the quality of legal
resource support provided: The NCLER
contract performance indicators require
that the quality of resource support
provided be measured through
voluntary recipient feedback. The
Contractor is required to assure that a
set percentage of recipients of resource
support responding to evaluative tools
will rate the quality of the assistance
provided as good to excellent. The
Contractor will have processes in place
to ensure the integrity of information
received by target audience. The
information collected on quality of
resource support received by target
audiences will be analyzed by ACL and
the COR to determine whether
minimum performance standards are
met and whether necessary actions need
to be taken to improve the quality of
resource support provided through
NCLER.
To determine the usefulness of
resource support provided: The NCLER
contract performance indicators require
the anticipated usefulness of resource
support provided be measured through
voluntary recipient feedback. The
Contractor is required to assure that a
set percentage of recipients of resource
support responding to evaluative tools
will agree or strongly agree that the
assistance provided contributed to the
successful resolution of a specific legal
issue.
The information collected on the
usefulness of resource support received
by target audiences will be analyzed by
ACL and the COR to determine whether
minimum performance standards are
met and whether necessary actions need
to be taken to improve the practical
usefulness of resource support provided
through NCLER.
The data collected will be reviewed
by the COR on monthly basis through
contractually required monthly reports
Number of
respondents
ddrumheller on DSK120RN23PROD with NOTICES1
Respondent/data collection activity
88785
provided by NCLER. Review of the data
will be the focus of monthly calls with
the Contractor to guide ongoing program
improvements and adjustments as
directed by the COR. The data will also
be incorporated into the contractually
required Summary of Stakeholder Input
Document (SSID) designed to guide the
ongoing evolution and improvement of
NCLER into subsequent contract option
years. The data will also be compiled in
a final annual report provided by the
Contractor and reviewed by the COR
against the QUASP to determine
contractual compliance.
This IC does not collect demographic
data from grantees receiving programs
and services funded by HHS. This
includes guidance specific to the
collection of sexual orientation and
gender identity items that align with
Executive Order 13985 on Advancing
Racial Equity and Support for
Underserved Communities Through the
Federal Government, Executive Order
14075 on Advancing Equality for
Lesbian, Gay, Bisexual, Transgender,
Queer, and Intersex Individuals, and
Executive Order 13988 on Preventing
and Combating Discrimination on the
Basis of Gender Identity and Sexual
Orientation, and the updated Statistical
Policy Directive No. 15: Standards for
Maintaining, Collecting, and Presenting
Federal Data on Race and Ethnicity
(effective March 28, 2024).
The proposed data collection tools
may be found on the ACL website for
review at: https://www.acl.gov/aboutacl/public-input.
Estimates of Burden: Burden
calculation for each category of
information:
Minutes per response
Annual burden
hours
Resource Support Requests ..........................................................
Legal Training, Case Consultation, Technical Assistance Requests-User Satisfaction.
80
14,000
2 ..................................................................
2 ..................................................................
2.53
397
Total ........................................................................................
14,080
4 min 39 sec ...............................................
399.53 hours
Dated: November 4, 2024.
Maura Calsyn,
Principal Deputy Administrator for the
Administration for Community Living,
performing the delegable duties of the
Administrator and the Assistant Secretary for
Aging.
[FR Doc. 2024–25931 Filed 11–7–24; 8:45 am]
BILLING CODE 4154–01–P
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Food and Drug Administration
[Docket No. FDA–2024–N–4776]
Export Lists for Human Food: Request
for Information
AGENCY:
Food and Drug Administration,
HHS.
ACTION:
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17:38 Nov 07, 2024
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PO 00000
Notice; request for information.
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The Food and Drug
Administration (FDA, the Agency, or
we) invites comment relating to the
listing requirements of other countries
and FDA’s approach to facilitating U.S.
industry compliance with these
requirements through the issuance of
export certification for human food
products provided in the form of lists
(export lists).
SUMMARY:
Submit either electronic or
written comments on the request for
DATES:
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]]>Agencies
[Federal Register Volume 89, Number 217 (Friday, November 8, 2024)]
[Notices]
[Pages 88783-88785]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-25931]
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
Administration for Community Living
Agency Information Collection Activities: Proposed Collection;
Public Comment Request; for the National Center on Law and Elder
Rights--Resource Support and User Satisfaction Information Collection
(OMB Control Number 0985-0060)
AGENCY: Administration for Community Living, Health and Human Services
(HHS).
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: The Administration for Community Living (ACL) is announcing an
opportunity for the public to comment on the proposed collection of
information listed above. Under the Paperwork Reduction Act of 1995
(PRA), Federal agencies are required to publish a notice in the Federal
Register concerning each proposed collection of information, including
each proposed extension of an existing collection of information, and
to allow 60 days for public comment in response to the notice. This
Information Collection (IC) extension solicits comments on the
information collection requirements relating to the National Center on
Law and Elder Rights--Resource Support and User Satisfaction
information collection (OMB Control Number 0985-0060).
DATES: Comments on the collection of information must be submitted
electronically by 11:59 p.m. (ET) or postmarked by January 7, 2025.
ADDRESSES: Submit electronic comments on the collection of information
to: Sara Planthaber at [email protected]. Submit written
comments on the collection of information to Administration for
Community Living, 330 C Street SW, Washington, DC 20201, Attention:
Sara Planthaber.
FOR FURTHER INFORMATION CONTACT: Sara Planthaber, email
[email protected] or by phone at (202) 795-7365.
SUPPLEMENTARY INFORMATION: Under the PRA (44 U.S.C. 3501-3520), Federal
agencies must obtain approval from the Office of Management and Budget
(OMB) for each collection of information they conduct or sponsor.
``Collection of information'' is defined in 44 U.S.C. 3502(3) and 5 CFR
1320.3(c) and includes agency requests or requirements that members of
the public submit reports, keep records, or provide information to a
third party. The PRA requires Federal agencies to provide a 60-day
notice in the Federal Register concerning each proposed collection of
information, including each proposed extension of an existing
collection of information, before submitting the collection to OMB for
approval. To comply with this requirement, ACL is publishing a notice
of the proposed collection of information set forth in this document.
With respect to the following collection of information, ACL
invites comments on our burden estimates or any other aspect of this
collection of information, including:
(1) whether the proposed collection of information is necessary for
the proper performance of ACL's functions,
[[Page 88784]]
including whether the information will have practical utility;
(2) the accuracy of ACL's estimate of the burden of the proposed
collection of information, including the validity of the methodology
and assumptions used to determine burden estimates;
(3) ways to enhance the quality, utility, and clarity of the
information to be collected; and
(4) ways to minimize the burden of the collection of information on
respondents, including using automated collection techniques when
appropriate, and other forms of information technology.
The National Center on Law and Elder Rights--Resource Support and
User Satisfaction information collection is authorized through legal
assistance programs under section 420--Demonstration and Support
Projects for Legal Assistance for Older Individuals--of the Older
Americans Act (OAA). Section 420(a)(1) is intended to create a national
legal assistance support system to assist states and area agencies on
aging in providing, developing, or supporting legal assistance for
older individuals. ACL contracts with the National Center on Law and
Elder Rights (NCLER), to provide the required services. Through the
NCLER contract, ACL provides aging, disability, and related legal
professionals with training, complex case consultations and support for
demonstration projects regarding contractually identified priority
legal topics. When legal and aging/disability providers request legal
training, case consultation, or technical assistance, NCLER asks a
series of basic questions related to service requests and follow-up
surveys which properly assess resource support needs, audience
targeting, participant satisfaction, and outcomes of the training and
technical assistance delivered.
The purpose of the information requested is for ACL to ensure that
NCLER creates and prioritizes the training, case consultations, and
technical assistance resources it is contracted to provide and to
ensure the resource center targets designated aging and disability
network practitioners about the priority subject matters. This approach
enables ACL to make data-informed decisions about deployment of its
resource center assets.
Section 2--Descriptions and Specifications (Objective 7) under the
NCLER contract addresses performance outcome measurement of the
services provided. The contractor is required to achieve anticipated
outcomes as measured by a series of performance indicators. Section 2.8
of the NCLER contract references the Quality Assurance Surveillance
Plan (QUASP) and sets forth the performance indicators. The information
collected by the contractor from recipients of resource support through
NCLER will be provided to ACL in a report submitted annually to
determine contractual compliance in view of requirements in the QUASP.
These data are necessary for ACL to evaluate contractual compliance
with established performance indicators under the NLCER contract
(Section 2--Descriptions and Specifications--Objective 7) and
delineated in the QUASP. These metrics include quantifiable increases
in uptake by stakeholders of training, case consultation and technical
assistance, and measures of satisfaction with and perceived benefit
from these services. For example, the metrics measure successful
problem resolution because of the services provided, and present
quantifiable data on the fulfillment of requests for training,
technical assistance, and consultation related to contractually
designated legal and systems development topic areas. The information
requested by ACL from legal, aging, and disability professionals falls
into the following areas: (1) requests for training, case consultation,
and technical assistance through an online, secure Uniform Resource
Support Request Tool (URSRT); general requests for legal training
(including the volume of webinar registrations), case consultation and
technical assistance; and (2) information about satisfaction and use of
the services and support received in order to enable ACL to measure
performance outcomes.
Resource Support Requests
ACL proposes (through NCLER) to ask aging/disability service
providers and legal service providers who may need various forms of
resource support a series of questions regarding appropriate delivery
of needed assistance in a targeted and efficient manner.
These questions will be presented through a web based URSRT that
will be used for soliciting and accepting requests for legal training,
case consultation, and technical assistance.
Legal Training, Case Consultation, Technical Assistance Requests
ACL proposes to ask legal and aging/disability providers who
request legal training, case consultation, or technical assistance
(through the NCLER website using the URSRT) for background information
and the following substantive data:
Type of Organization (Title III-B attorney, Legal Services
Corporation attorney, other legal services attorney, other elder law
attorney, other legal services professional, aging and/or disability
network professional, other); and
Services requested: (legal training, case consultation,
technical assistance on legal services delivery, or general
information).
Performance Outcome Measurement
ACL proposes to ask legal and aging/disability providers who
request legal training, case consultation, or technical assistance the
following series of survey questions in order to properly assess
audience targeting, participant satisfaction, and anticipated outcomes
of the training and technical assistance delivered:
Type of Organization (Title III-B attorney, Legal Services
Corporation attorney, other legal services attorney, other elder law
attorney, other legal services professional, aging and/or disability
network professional, and other job title (e.g., executive director,
management, staff attorney, counselor);
Please rank the quality of assistance provided in this
(legal training/case consultation/technical assistance);
Did the assistance provided by this (legal training/case
consultation/technical assistance) contribute to a successful
resolution of a specific client issue?
If requesting assistance on legal services delivery, will
the assistance provided contribute to the successful completion of
legal needs and capacity assessments, legal services delivery plans,
legal service delivery guidelines, or data collection/reporting
systems?
These questions will be presented through a web-based User
Satisfaction Form that will be used for accepting user feedback on the
legal training, case consultation, and technical assistance received
through NCLER. The information under all categories will be collected
by NCLER and provided to ACL's Office of Elder Justice and Adult
Protective Services (OEJAPS) on a regular basis through the submittal
of monthly reports and an annual report. The data will be reviewed by
ACL and analyzed for the following programmatic purposes:
To determine the resource support requested and legal issues
presented: Section 420(a) of the OAA and the NCLER contract require
that professionals within the aging network have access to resource
support in the form of training, case consultations, and technical
assistance in the development of legal assistance delivery systems. The
information collected on requests for resource support from aging and
[[Page 88785]]
disability networks will be analyzed to determine resource needs in
legal subject matter areas and systems development topics indicated by
the target audience. The information collected will be used by ACL and
the Contract Officer Representative (COR) to tailor the resource
support provided through the NCLER contract to the ongoing and emerging
priority needs of aging and disability networks.
To determine effectiveness in reaching intended target audience:
The NCLER contract and OAA section 420(a) requires that support
services are provided to specific groups of providers within the aging
and disability networks. The audience in need of comprehensive resource
support through NCLER includes a broad range of legal, elder rights,
and aging/disability services professionals, advocates, and
organizations. These include legal assistance providers, legal
assistance developers, long-term care ombudsmen, adult protective
services, state units on aging, area agencies on aging, aging and
disability resource centers, and others involved in protecting the
legal rights of older persons. The information collected on requests
for resource support from aging and disability networks will be
reviewed and analyzed by ACL and the COR to determine whether the
appropriate target audiences are requesting and receiving resource
support through NCLER. ACL and the COR will also use the information to
determine if the use of resource support through NCLER by intended
target audiences is increasing at a set percentage annually in
compliance with contractual performance indicators.
To determine the quality of legal resource support provided: The
NCLER contract performance indicators require that the quality of
resource support provided be measured through voluntary recipient
feedback. The Contractor is required to assure that a set percentage of
recipients of resource support responding to evaluative tools will rate
the quality of the assistance provided as good to excellent. The
Contractor will have processes in place to ensure the integrity of
information received by target audience. The information collected on
quality of resource support received by target audiences will be
analyzed by ACL and the COR to determine whether minimum performance
standards are met and whether necessary actions need to be taken to
improve the quality of resource support provided through NCLER.
To determine the usefulness of resource support provided: The NCLER
contract performance indicators require the anticipated usefulness of
resource support provided be measured through voluntary recipient
feedback. The Contractor is required to assure that a set percentage of
recipients of resource support responding to evaluative tools will
agree or strongly agree that the assistance provided contributed to the
successful resolution of a specific legal issue.
The information collected on the usefulness of resource support
received by target audiences will be analyzed by ACL and the COR to
determine whether minimum performance standards are met and whether
necessary actions need to be taken to improve the practical usefulness
of resource support provided through NCLER.
The data collected will be reviewed by the COR on monthly basis
through contractually required monthly reports provided by NCLER.
Review of the data will be the focus of monthly calls with the
Contractor to guide ongoing program improvements and adjustments as
directed by the COR. The data will also be incorporated into the
contractually required Summary of Stakeholder Input Document (SSID)
designed to guide the ongoing evolution and improvement of NCLER into
subsequent contract option years. The data will also be compiled in a
final annual report provided by the Contractor and reviewed by the COR
against the QUASP to determine contractual compliance.
This IC does not collect demographic data from grantees receiving
programs and services funded by HHS. This includes guidance specific to
the collection of sexual orientation and gender identity items that
align with Executive Order 13985 on Advancing Racial Equity and Support
for Underserved Communities Through the Federal Government, Executive
Order 14075 on Advancing Equality for Lesbian, Gay, Bisexual,
Transgender, Queer, and Intersex Individuals, and Executive Order 13988
on Preventing and Combating Discrimination on the Basis of Gender
Identity and Sexual Orientation, and the updated Statistical Policy
Directive No. 15: Standards for Maintaining, Collecting, and Presenting
Federal Data on Race and Ethnicity (effective March 28, 2024).
The proposed data collection tools may be found on the ACL website
for review at: https://www.acl.gov/about-acl/public-input.
Estimates of Burden: Burden calculation for each category of
information:
----------------------------------------------------------------------------------------------------------------
Number of Annual burden
Respondent/data collection activity respondents Minutes per response hours
----------------------------------------------------------------------------------------------------------------
Resource Support Requests..................... 80 2............................... 2.53
Legal Training, Case Consultation, Technical 14,000 2............................... 397
Assistance Requests-User Satisfaction.
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Total..................................... 14,080 4 min 39 sec.................... 399.53 hours
----------------------------------------------------------------------------------------------------------------
Dated: November 4, 2024.
Maura Calsyn,
Principal Deputy Administrator for the Administration for Community
Living, performing the delegable duties of the Administrator and the
Assistant Secretary for Aging.
[FR Doc. 2024-25931 Filed 11-7-24; 8:45 am]
BILLING CODE 4154-01-P
