Submission for OMB Review, Comment Request, Proposed Collection: Improving Customer Experience (OMB Circular A-11, Section 280 Implementation), 72431-72432 [2024-19934]
Download as PDF
khammond on DSKJM1Z7X2PROD with NOTICES
Federal Register / Vol. 89, No. 172 / Thursday, September 5, 2024 / Notices
the FECA authorizes the Secretary of
Labor to require the employee to assign
his or her right of action to the United
States or prosecute the action in his or
her own name. See 5 U.S.C. 8131.
After identifying third-party claims
through the claims process, OWCP
refers them to the Solicitor of Labor
(SOL). SOL initiates Forms CA–1108
and CA–1122 to determine the amount
of the refund due to the United States
out of the proceeds of an action asserted
by an injured Federal employee against
a liable third party for a compensable
injury.
An injured federal employee who
receives money or property from a
judgment or a settlement of the action
must reimburse the United States for
past compensation payments. See 5
U.S.C. 8132. The formula in section
8132 of the FECA must be used to
calculate the reimbursement. Section
8132 states that ‘‘the beneficiary, after
deducting therefrom the costs of suit
and a reasonable attorney’s fee, shall
refund to the United States the amount
of compensation paid by the United
States and credit any surplus on future
payments of compensation payable to
him for the same injury.’’ Therefore, to
calculate the amount of the refund due,
employees must provide the amount of
the settlement they received, the
amount of the costs of the suit, and the
fees charged by the attorney.
If the amount of the employee’s
recovery remaining after certain
deductions specified in the statute
exceeds the amount of OWCP’s
disbursements, the surplus must be
credited against future payments of
compensation, because the FECA
mandates that the employee ‘‘shall
refund to the United States the amount
of compensation paid by the United
States and credit any surplus on future
payments of compensation.’’ 5 U.S.C.
8132.
To enforce the United States’ statutory
right to reimbursement, the Office of
Workers’ Compensation Programs
(OWCP) has promulgated regulations.
The regulations require a FECA
beneficiary to report these types of
payments (20 CFR 10.710) and submit
the detailed information necessary to
calculate the amount of the refund and
surplus, if any, according to the formula
in the statute. (20 CFR 10.707(e)).
The information collected by Form
CA–1108 and Form CA–1122 from the
FECA beneficiary includes this
information and is necessary to
calculate the amount of the refund and
surplus owed to the United States from
the FECA beneficiary’s settlement or
judgment, as required in the statute and
the regulations.
VerDate Sep<11>2014
22:19 Sep 04, 2024
Jkt 262001
See: https://www.dol.gov/owcp/dfec/
regs/statutes/feca.htm#8131, https://
www.dol.gov/owcp/dfec/regs/statutes/
feca.htm#8132, https://www.ecfr.gov/
cgi-bin/text-idx?c=ecfr&SID=c131552af
a82be329e42e2
c9d62a41c8&rgn=div5&view=
text&node=20:1.0.1.2.2&idno=
20#se20.1.10_1707.
II. Desired Focus of Comments
OWCP/DFELHWC is soliciting
comments concerning the proposed
information collection related to the
Statement of Recovery. OWCP/
DFELHWC is particularly interested in
comments that:
• Evaluate whether the collection of
information is necessary for the proper
performance of the functions of the
Agency, including whether the
information has practical utility;
• Evaluate the accuracy of OWCP/
DFELHWC’s estimate of the burden
related to the information collection,
including the validity of the
methodology and assumptions used in
the estimate;
• Suggest methods to enhance the
quality, utility, and clarity of the
information to be collected; and
• Minimize the burden of the
information collection on those who are
to respond, including through the use of
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology, e.g., permitting
electronic submission of responses.
Background documents related to this
information collection request are
available at https://regulations.gov and
at DOL–OWCP/DFELHWC located at
200 Constitution Ave. NW, Room S–
3323, Washington, DC 20210. Questions
about the information collection
requirements may be directed to the
person listed in the FOR FURTHER
INFORMATION CONTACT section of this
notice.
III. Current Actions
This information collection request
concerns the Statement of Recovery,
Long Form CA–1108 and Short Form
CA–1122. OWCP/DFELHWC has
updated the data with respect to the
number of respondents, responses,
burden hours, and burden costs
supporting this information collection
request from the previous information
collection request.
Type of Review: Extension, without
change, of a currently approved
collection.
Agency: Office of Workers’
Compensation Programs, Division of
Federal Employees’ Longshore, and
PO 00000
Frm 00068
Fmt 4703
Sfmt 4703
72431
Harbor Workers’ Compensation, OWCP/
DFELHWC.
OMB Number: 1240–0001.
Affected Public: Private Sector—
Business or other For-profits.
Number of Respondents: 1,392.
Frequency: On Occasion.
Number of Responses: 1,392.
Annual Burden Hours: 640 hours.
Annual Respondent or Recordkeeper
Cost: $32.00.
OWCP/DFELHWC 1240–0001: OWCP/
DFELHWC Statement of Recovery
Forms.
Comments submitted in response to
this notice will be summarized in the
request for Office of Management and
Budget approval of the proposed
information collection request; they will
become a matter of public record and
will be available at https://
www.reginfo.gov.
Anjanette Suggs,
Certifying Officer.
[FR Doc. 2024–19860 Filed 9–4–24; 8:45 am]
BILLING CODE 4510–CH–P
NATIONAL FOUNDATION ON THE
ARTS AND THE HUMANITIES
Institute of Museum and Library
Services
Submission for OMB Review,
Comment Request, Proposed
Collection: Improving Customer
Experience (OMB Circular A–11,
Section 280 Implementation)
Institute of Museum and
Library Services, National Foundation
on the Arts and the Humanities.
ACTION: Submission for OMB Review,
request for comments, collection of
information.
AGENCY:
The Institute of Museum and
Library Services (IMLS) as part of its
continuing effort to reduce paperwork
and respondent burden, is announcing
an opportunity for public comment on
the renewal of a proposed collection of
information by the Agency. Under the
Paperwork Reduction Act of 1995
(PRA), Federal Agencies are required to
publish notice in the Federal Register
concerning each proposed collection of
information, and to allow 60 days for
public comment in response to the
notice. This Notice solicits comments
on a renewal of a collection to gather
customer and stakeholder feedback via
customer interviews, feedback surveys,
and rapid feedback user testing of
website experiences to improve
customer experience with IMLS services
of various kinds. For more information
on the types of proposed information
SUMMARY:
E:\FR\FM\05SEN1.SGM
05SEN1
khammond on DSKJM1Z7X2PROD with NOTICES
72432
Federal Register / Vol. 89, No. 172 / Thursday, September 5, 2024 / Notices
collection requests IMLS may make
under this clearance, contact the
individual listed below in the FOR
FURTHER INFORMATION CONTACT section of
this Notice.
DATES: Written comments must be
submitted to the office listed in the
ADDRESSES section below on or before
October 4, 2024.
ADDRESSES: Written comments and
recommendations for proposed
information collection requests should
be sent within 30 days of publication of
this Notice to www.reginfo.gov/public/
do/PRAMain. Find this particular
information collection request by
selecting ‘‘Institute of Museum and
Library Services’’ under ‘‘Currently
Under Review;’’ then check ‘‘Only Show
ICR for Public Comment’’ checkbox.
Once you have found this information
collection request, select ‘‘Comment,’’
and enter or upload your comment and
information. Alternatively, please mail
your written comments to Office of
Information and Regulatory Affairs,
Attn.: OMB Desk Officer for Education,
Office of Management and Budget,
Room 10235, Washington, DC 20503, or
call (202) 395–7316.
OMB is particularly interested in
comments that help the agency to:
• Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information will have
practical utility;
• Evaluate the accuracy of the
agency’s estimate of the burden of the
proposed collection of information,
including the validity of the
methodology and assumptions used;
• Enhance the quality, utility, and
clarity of the information to be
collected; and
• Minimize the burden of the
collection of information on those who
are to respond, including through the
use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology
(e.g., permitting electronic submission
of responses).
FOR FURTHER INFORMATION CONTACT:
Requests for additional information
should be directed to Todd Rubin,
Office of Management and Budget, 725
17th St. NW, Washington, DC 20006,
202–881–6991, via email to
todd.w.rubin2@omb.eop.gov.
SUPPLEMENTARY INFORMATION: The
Institute of Museum and Library
Services is the primary source of federal
support for the nation’s libraries and
museums. We advance, support, and
empower America’s museums, libraries,
VerDate Sep<11>2014
22:19 Sep 04, 2024
Jkt 262001
and related organizations through grant
making, research, and policy
development. To learn more, visit
www.imls.gov.
Current Actions: IMLS is requesting
renewal of an existing collection to
gather customer feedback and improve
customer experience in alignment with
OMB Circular A–11 Section 280. OMB
Circular A–11 Section 280 established
government-wide standards for mature
customer experience organizations in
government and measurement. To
enable Federal programs to deliver the
experience taxpayers deserve, they must
undertake three general categories of
activities: conduct ongoing customer
research, gather and share customer
feedback, and test services and digital
products.
These data collection efforts may be
either qualitative or quantitative in
nature or may consist of mixed
methods. Additionally, data may be
collected via a variety of means,
including but not limited to electronic
or social media, direct or indirect
observation (i.e., in person, video and
audio collections), interviews,
questionnaires, surveys, and focus
groups. IMLS will limit its inquiries to
data collections that solicit strictly
voluntary opinions or responses. Steps
will be taken to ensure anonymity of
respondents in each activity covered by
this request.
The results of the data collected will
be used to improve the delivery of
Federal services and programs. It will
include the creation of personas,
customer journey maps, and reports and
summaries of customer feedback data
and user insights. It will also provide
government-wide data on customer
experience that can be displayed on
performance.gov to help build
transparency and accountability of
Federal programs to the customers they
serve.
The 60-day Notice was published in
the Federal Register on May 22, 2024
(89 FR 45030) (Document Number:
2024–11235). The agency received no
comments in response to this Notice.
Agency: Institute of Museum and
Library Services.
Title: Improving Customer Experience
(OMB Circular A–11, Section 280
Implementation).
OMB Control Number: 3137–0130.
Agency Number: 3137.
Respondents/Affected Public:
Museum staff, library staff, IMLS
applicants.
Total Number of Respondents:
2,001,550.
Frequency of Response: Once per
respondent per request.
PO 00000
Frm 00069
Fmt 4703
Sfmt 4703
Average/Hours per Response: Varied,
dependent upon the data collection
method used. The possible response
time to complete a questionnaire or
survey may be 3 minutes or up to 2
hours to participate in an interview.
Total Estimated Annual Burden
Hours: 101,125.
Total Annual Cost Burden:
$3,040,852.50.
Dated: August 30, 2024.
Suzanne Mbollo,
Grants Management Specialist, Institute of
Museum and Library Services.
[FR Doc. 2024–19934 Filed 9–4–24; 8:45 am]
BILLING CODE 7036–01–P
NATIONAL FOUNDATION ON THE
ARTS AND THE HUMANITIES
Institute of Museum and Library
Services
Submission for OMB Review,
Comment Request, Proposed
Collection: Gathering Community
Spotlights To Highlight Efforts of Local
Practitioners To Improve Information
Literacy: Collection Process To
Populate Community Spotlights
Institute of Museum and
Library Services, National Foundation
on the Arts and the Humanities.
ACTION: Submission for OMB Review,
request for comments, collection of
information.
AGENCY:
The Institute of Museum and
Library Services announces that the
following information collection has
been submitted to the Office of
Management and Budget (OMB) for
review and approval in accordance with
the Paperwork Reduction Act. This
program helps to ensure that requested
data can be provided in the desired
format, reporting burden (time and
financial resources) is minimized,
collection instruments are clearly
understood, and the impact of collection
requirements on respondents can be
properly assessed. This Notice proposes
the clearance of the Gathering
Community Spotlights to Highlight
Efforts of Local Practitioners to Improve
Information Literacy: Collection Process
to Populate Community Spotlights.
A copy of the proposed information
collection request can be obtained by
contacting the individual listed below
in the FOR FURTHER INFORMATION
CONTACT section of this Notice.
DATES: Written comments must be
submitted to the office listed in the
ADDRESSES section below on or before
October 04, 2024.
SUMMARY:
E:\FR\FM\05SEN1.SGM
05SEN1
Agencies
[Federal Register Volume 89, Number 172 (Thursday, September 5, 2024)]
[Notices]
[Pages 72431-72432]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-19934]
=======================================================================
-----------------------------------------------------------------------
NATIONAL FOUNDATION ON THE ARTS AND THE HUMANITIES
Institute of Museum and Library Services
Submission for OMB Review, Comment Request, Proposed Collection:
Improving Customer Experience (OMB Circular A-11, Section 280
Implementation)
AGENCY: Institute of Museum and Library Services, National Foundation
on the Arts and the Humanities.
ACTION: Submission for OMB Review, request for comments, collection of
information.
-----------------------------------------------------------------------
SUMMARY: The Institute of Museum and Library Services (IMLS) as part of
its continuing effort to reduce paperwork and respondent burden, is
announcing an opportunity for public comment on the renewal of a
proposed collection of information by the Agency. Under the Paperwork
Reduction Act of 1995 (PRA), Federal Agencies are required to publish
notice in the Federal Register concerning each proposed collection of
information, and to allow 60 days for public comment in response to the
notice. This Notice solicits comments on a renewal of a collection to
gather customer and stakeholder feedback via customer interviews,
feedback surveys, and rapid feedback user testing of website
experiences to improve customer experience with IMLS services of
various kinds. For more information on the types of proposed
information
[[Page 72432]]
collection requests IMLS may make under this clearance, contact the
individual listed below in the FOR FURTHER INFORMATION CONTACT section
of this Notice.
DATES: Written comments must be submitted to the office listed in the
ADDRESSES section below on or before October 4, 2024.
ADDRESSES: Written comments and recommendations for proposed
information collection requests should be sent within 30 days of
publication of this Notice to www.reginfo.gov/public/do/PRAMain. Find
this particular information collection request by selecting ``Institute
of Museum and Library Services'' under ``Currently Under Review;'' then
check ``Only Show ICR for Public Comment'' checkbox. Once you have
found this information collection request, select ``Comment,'' and
enter or upload your comment and information. Alternatively, please
mail your written comments to Office of Information and Regulatory
Affairs, Attn.: OMB Desk Officer for Education, Office of Management
and Budget, Room 10235, Washington, DC 20503, or call (202) 395-7316.
OMB is particularly interested in comments that help the agency to:
Evaluate whether the proposed collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information will have practical utility;
Evaluate the accuracy of the agency's estimate of the
burden of the proposed collection of information, including the
validity of the methodology and assumptions used;
Enhance the quality, utility, and clarity of the
information to be collected; and
Minimize the burden of the collection of information on
those who are to respond, including through the use of appropriate
automated, electronic, mechanical, or other technological collection
techniques or other forms of information technology (e.g., permitting
electronic submission of responses).
FOR FURTHER INFORMATION CONTACT: Requests for additional information
should be directed to Todd Rubin, Office of Management and Budget, 725
17th St. NW, Washington, DC 20006, 202-881-6991, via email to
[email protected].
SUPPLEMENTARY INFORMATION: The Institute of Museum and Library Services
is the primary source of federal support for the nation's libraries and
museums. We advance, support, and empower America's museums, libraries,
and related organizations through grant making, research, and policy
development. To learn more, visit www.imls.gov.
Current Actions: IMLS is requesting renewal of an existing
collection to gather customer feedback and improve customer experience
in alignment with OMB Circular A-11 Section 280. OMB Circular A-11
Section 280 established government-wide standards for mature customer
experience organizations in government and measurement. To enable
Federal programs to deliver the experience taxpayers deserve, they must
undertake three general categories of activities: conduct ongoing
customer research, gather and share customer feedback, and test
services and digital products.
These data collection efforts may be either qualitative or
quantitative in nature or may consist of mixed methods. Additionally,
data may be collected via a variety of means, including but not limited
to electronic or social media, direct or indirect observation (i.e., in
person, video and audio collections), interviews, questionnaires,
surveys, and focus groups. IMLS will limit its inquiries to data
collections that solicit strictly voluntary opinions or responses.
Steps will be taken to ensure anonymity of respondents in each activity
covered by this request.
The results of the data collected will be used to improve the
delivery of Federal services and programs. It will include the creation
of personas, customer journey maps, and reports and summaries of
customer feedback data and user insights. It will also provide
government-wide data on customer experience that can be displayed on
performance.gov to help build transparency and accountability of
Federal programs to the customers they serve.
The 60-day Notice was published in the Federal Register on May 22,
2024 (89 FR 45030) (Document Number: 2024-11235). The agency received
no comments in response to this Notice.
Agency: Institute of Museum and Library Services.
Title: Improving Customer Experience (OMB Circular A-11, Section
280 Implementation).
OMB Control Number: 3137-0130.
Agency Number: 3137.
Respondents/Affected Public: Museum staff, library staff, IMLS
applicants.
Total Number of Respondents: 2,001,550.
Frequency of Response: Once per respondent per request.
Average/Hours per Response: Varied, dependent upon the data
collection method used. The possible response time to complete a
questionnaire or survey may be 3 minutes or up to 2 hours to
participate in an interview.
Total Estimated Annual Burden Hours: 101,125.
Total Annual Cost Burden: $3,040,852.50.
Dated: August 30, 2024.
Suzanne Mbollo,
Grants Management Specialist, Institute of Museum and Library Services.
[FR Doc. 2024-19934 Filed 9-4-24; 8:45 am]
BILLING CODE 7036-01-P