Agency Information Collection Activities; Renewal of an Approved Information Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 66492-66493 [2024-18284]
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66492
Federal Register / Vol. 89, No. 158 / Thursday, August 15, 2024 / Notices
Are you an authorized representative/agent submitting on behalf of the
supporting organization? *(Public) YES/NO
Authorized Representative/Agent Name *(Public)
Authorized Representative/Agent Mailing Address
Street Address Line 1 *(BCI)
Street Address Line 2 *(BCI)
City *(BCI)
State *(BCI)
Zip Code *(BCI)
Country *(BCI)
Point of Contact First Name *(BCI)
Point of Contact Last Name *(BCI)
Point of Contact Email Address *(BCI)
Point of Contact Phone Number *(BCI)
Website *(Public)
Who will be the primary point of contact? (Select One)
d. Supporting Organization
e. Authorized Representative/Agent
f. Supporting Organization and Authorized Representative/Agent
4. Please identify the reasons you support the exclusion request being granted.
*(Public)
[FR Doc. 2024–18190 Filed 8–14–24; 8:45 am]
BILLING CODE 3390–F4–C
DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety
Administration
[Docket No. FMCSA–2024–0062]
Agency Information Collection
Activities; Renewal of an Approved
Information Collection: Generic
Clearance for the Collection of
Qualitative Feedback on Agency
Service Delivery
Comments on this notice must be
received on or before September 16,
2024.
DATES:
Federal Motor Carrier Safety
Administration (FMCSA), Department
of Transportation (DOT).
ACTION: Notice and request for
comments.
khammond on DSKJM1Z7X2PROD with NOTICES
In accordance with the
Paperwork Reduction Act of 1995,
FMCSA announces its plan to submit
the Information Collection Request (ICR)
described below to the Office of
VerDate Sep<11>2014
17:25 Aug 14, 2024
Jkt 262001
Written comments and
recommendations for the proposed
information collection should be
submitted within 30 days of publication
of this notice to www.reginfo.gov/
public/do/PRAMain. Find this
information collection by selecting
‘‘Currently under 30-day Review—Open
for Public Comments’’ or by using the
search function.
ADDRESSES:
AGENCY:
SUMMARY:
Management and Budget (OMB) for
review and approval. This ICR allows
for ongoing, collaborative, and
actionable communication between
FMCSA and its customers and
stakeholders. It also allows feedback to
contribute directly to the improvement
of program management. No public
comments were received in response to
the 60-day Federal Register notice.
FOR FURTHER INFORMATION CONTACT:
Roxane Oliver, FMCSA, Office of
Analysis, DOT, FMCSA, 1200 New
PO 00000
Frm 00151
Fmt 4703
Sfmt 4703
Ms.
Jersey Avenue SE, West Building, 6th
Floor, Washington, DC 20590–0001;
202–385–2324; Roxane.Oliver@dot.gov.
SUPPLEMENTARY INFORMATION:
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
OMB Control Number: 2126–0049.
Type of Request: Renewal of a
currently approved ICR.
Respondents: State and local agencies,
the general public and stakeholders,
original equipment manufacturers and
suppliers to the commercial motor
vehicle (CMV) industry, CMV fleet
owners, CMV owner-operators, State
CMV safety agencies, research
organizations and contractors, news
organizations, safety advocacy groups,
and other Federal agencies.
Estimated Number of Respondents:
9,270.
Estimated Time per Response: Range
from 5 to 30 minutes.
Expiration Date: August 31, 2024.
Frequency of Response: Generally, on
an annual basis.
E:\FR\FM\15AUN1.SGM
15AUN1
EN15AU24.015</GPH>
5. Include any additional attachments that should be considered along with this
support of the exclusion request (e.g., customs rulings, court decisions, previous
import documentation, etc.). Please do not include attachments that contain
your written argument. *(Submitter Determines BCI or Public).
Federal Register / Vol. 89, No. 158 / Thursday, August 15, 2024 / Notices
khammond on DSKJM1Z7X2PROD with NOTICES
Estimated Total Annual Burden:
2,233.
Background
Executive Order 12862, ‘‘Setting
Customer Service Standards,’’ directs
Federal agencies to provide service to
the public that matches or exceeds the
best service available in the private
sector (58 FR 48257, Sept. 11, 1993). To
work continuously to ensure that our
programs are effective and meet our
customers’ needs, FMCSA seeks to
extend OMB approval of a generic
clearance to collect qualitative feedback
from our customers on our service
delivery. The surveys covered in this
generic clearance provide a way for
FMCSA to collect this data directly from
our customers.
The proposed future information
collection activity provides a means to
garner qualitative customer and
stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. By
qualitative feedback, we mean
information that provides useful
insights on perceptions and opinions
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences, and expectations; provide
an early warning of issues with service;
or focus attention on areas where
communication, training, or changes in
operations might improve delivery of
products or services. The information
collected from our customers and
stakeholders will help ensure that users
have an effective, efficient, and
satisfying experience with FMCSA’s
programs.
The solicitation of feedback will target
areas such as: timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the Agency’s services
will be unavailable.
The Agency will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
• The collections are voluntary;
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
VerDate Sep<11>2014
17:25 Aug 14, 2024
Jkt 262001
the respondents and the Federal
government;
• The collections are
noncontroversial and do not raise issues
of concern to other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
• Personally identifiable information
is collected only to the extent necessary
and is not retained;
• Information gathered will be used
only internally for general service
improvement and program management
purposes and is not intended for release
outside of the Agency;
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: the target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential
nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
As a general matter, information
collections under this control number
will not result in any new system of
records containing privacy information
and will not ask questions of a sensitive
nature, such as sexual behavior and
attitudes, religious beliefs, and other
matters that are commonly considered
private.
Public Comments Invited: You are
asked to comment on any aspect of this
information collection, including: (1)
PO 00000
Frm 00152
Fmt 4703
Sfmt 4703
66493
whether the proposed collection is
necessary for the performance of
FMCSA’s functions; (2) the accuracy of
the estimated burden; (3) ways for
FMCSA to enhance the quality,
usefulness, and clarity of the collected
information; and (4) ways that the
burden could be minimized without
reducing the quality of the collected
information.
Issued under the authority of 49 CFR
1.87.
Larry W. Minor,
Associate Administrator for Policy.
[FR Doc. 2024–18284 Filed 8–14–24; 8:45 am]
BILLING CODE 4910–EX–P
DEPARTMENT OF TRANSPORTATION
Federal Transit Administration
FY 2024 Competitive Funding
Opportunity: Public Transportation on
Indian Reservations Program; Tribal
Transit Program
Federal Transit Administration
(FTA), Department of Transportation
(DOT).
AGENCY:
Notice of funding opportunity
(NOFO).
ACTION:
The Federal Transit
Administration (FTA) announces the
opportunity to apply for $9,169,076 in
competitive grants for the Fiscal Year
(FY) 2024 Public Transportation on
Indian Reservations (Tribal Transit)
Program.
SUMMARY:
Complete proposals must be
submitted electronically through the
GRANTS.GOV ‘‘APPLY’’ function by
11:59 p.m. Eastern time November 13,
2024.
DATES:
Elan
Flippin-Jones, Office of Program
Management, (202) 366–3800 or email
TribalTransit@dot.gov. A TDD is
available at 1–800–877–8339 (TDD/
FIRS).
FOR FURTHER INFORMATION CONTACT:
The full
text of the Notice of Funding
Opportunity (NOFO) can be found on
FTA’s website at https://www.transit.
dot.gov/funding/grants/notices and in
the ‘‘FIND’’ module of GRANTS.GOV.
The funding opportunity ID is FTA–
2024–012–TPM–TRTR. Mail and fax
submissions will not be accepted.
SUPPLEMENTARY INFORMATION:
Veronica Vanterpool,
Acting Administrator.
[FR Doc. 2024–18239 Filed 8–14–24; 8:45 am]
BILLING CODE 4910–57–P
E:\FR\FM\15AUN1.SGM
15AUN1
]]>Agencies
[Federal Register Volume 89, Number 158 (Thursday, August 15, 2024)]
[Notices]
[Pages 66492-66493]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-18284]
=======================================================================
-----------------------------------------------------------------------
DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety Administration
[Docket No. FMCSA-2024-0062]
Agency Information Collection Activities; Renewal of an Approved
Information Collection: Generic Clearance for the Collection of
Qualitative Feedback on Agency Service Delivery
AGENCY: Federal Motor Carrier Safety Administration (FMCSA), Department
of Transportation (DOT).
ACTION: Notice and request for comments.
-----------------------------------------------------------------------
SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FMCSA
announces its plan to submit the Information Collection Request (ICR)
described below to the Office of Management and Budget (OMB) for review
and approval. This ICR allows for ongoing, collaborative, and
actionable communication between FMCSA and its customers and
stakeholders. It also allows feedback to contribute directly to the
improvement of program management. No public comments were received in
response to the 60-day Federal Register notice.
DATES: Comments on this notice must be received on or before September
16, 2024.
ADDRESSES: Written comments and recommendations for the proposed
information collection should be submitted within 30 days of
publication of this notice to www.reginfo.gov/public/do/PRAMain. Find
this information collection by selecting ``Currently under 30-day
Review--Open for Public Comments'' or by using the search function.
FOR FURTHER INFORMATION CONTACT: Ms. Roxane Oliver, FMCSA, Office of
Analysis, DOT, FMCSA, 1200 New Jersey Avenue SE, West Building, 6th
Floor, Washington, DC 20590-0001; 202-385-2324; [email protected].
SUPPLEMENTARY INFORMATION:
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.
OMB Control Number: 2126-0049.
Type of Request: Renewal of a currently approved ICR.
Respondents: State and local agencies, the general public and
stakeholders, original equipment manufacturers and suppliers to the
commercial motor vehicle (CMV) industry, CMV fleet owners, CMV owner-
operators, State CMV safety agencies, research organizations and
contractors, news organizations, safety advocacy groups, and other
Federal agencies.
Estimated Number of Respondents: 9,270.
Estimated Time per Response: Range from 5 to 30 minutes.
Expiration Date: August 31, 2024.
Frequency of Response: Generally, on an annual basis.
[[Page 66493]]
Estimated Total Annual Burden: 2,233.
Background
Executive Order 12862, ``Setting Customer Service Standards,''
directs Federal agencies to provide service to the public that matches
or exceeds the best service available in the private sector (58 FR
48257, Sept. 11, 1993). To work continuously to ensure that our
programs are effective and meet our customers' needs, FMCSA seeks to
extend OMB approval of a generic clearance to collect qualitative
feedback from our customers on our service delivery. The surveys
covered in this generic clearance provide a way for FMCSA to collect
this data directly from our customers.
The proposed future information collection activity provides a
means to garner qualitative customer and stakeholder feedback in an
efficient, timely manner, in accordance with the Administration's
commitment to improving service delivery. By qualitative feedback, we
mean information that provides useful insights on perceptions and
opinions but are not statistical surveys that yield quantitative
results that can be generalized to the population of study. This
feedback will provide insights into customer or stakeholder
perceptions, experiences, and expectations; provide an early warning of
issues with service; or focus attention on areas where communication,
training, or changes in operations might improve delivery of products
or services. The information collected from our customers and
stakeholders will help ensure that users have an effective, efficient,
and satisfying experience with FMCSA's programs.
The solicitation of feedback will target areas such as: timeliness,
appropriateness, accuracy of information, courtesy, efficiency of
service delivery, and resolution of issues with service delivery.
Responses will be assessed to plan and inform efforts to improve or
maintain the quality of service offered to the public. If this
information is not collected, vital feedback from customers and
stakeholders on the Agency's services will be unavailable.
The Agency will only submit a collection for approval under this
generic clearance if it meets the following conditions:
The collections are voluntary;
The collections are low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the Federal government;
The collections are noncontroversial and do not raise
issues of concern to other Federal agencies;
Any collection is targeted to the solicitation of opinions
from respondents who have experience with the program or may have
experience with the program in the near future;
Personally identifiable information is collected only to
the extent necessary and is not retained;
Information gathered will be used only internally for
general service improvement and program management purposes and is not
intended for release outside of the Agency;
Information gathered will not be used for the purpose of
substantially informing influential policy decisions; and
Information gathered will yield qualitative information;
the collections will not be designed or expected to yield statistically
reliable results or used as though the results are generalizable to the
population of study.
Feedback collected under this generic clearance provides useful
information, but it does not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: the target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential nonresponse bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior to fielding
the study. Depending on the degree of influence the results are likely
to have, such collections may still be eligible for submission for
other generic mechanisms that are designed to yield quantitative
results.
As a general matter, information collections under this control
number will not result in any new system of records containing privacy
information and will not ask questions of a sensitive nature, such as
sexual behavior and attitudes, religious beliefs, and other matters
that are commonly considered private.
Public Comments Invited: You are asked to comment on any aspect of
this information collection, including: (1) whether the proposed
collection is necessary for the performance of FMCSA's functions; (2)
the accuracy of the estimated burden; (3) ways for FMCSA to enhance the
quality, usefulness, and clarity of the collected information; and (4)
ways that the burden could be minimized without reducing the quality of
the collected information.
Issued under the authority of 49 CFR 1.87.
Larry W. Minor,
Associate Administrator for Policy.
[FR Doc. 2024-18284 Filed 8-14-24; 8:45 am]
BILLING CODE 4910-EX-P
