60-Day Notice of Intent To Seek Reinstatement Without Change: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 60964-60965 [2024-16593]

Download as PDF 60964 Federal Register / Vol. 89, No. 145 / Monday, July 29, 2024 / Notices the information session to ColumbiaRiverTreaty@state.gov, which the Department will use to shape the presentation. Requests for reasonable accommodation should be made to the email listed above, on or before July 26, 2024. The Department will consider requests made after that date but may not be able to accommodate them. For more information about the meeting, please contact ColumbiaRiverTreaty@ state.gov. Authority: 22 U.S.C. 2651a, 2656; 5 U.S.C. 552. Jennifer L. Savage, Director, Office of Canadian Affairs, Department of State. [FR Doc. 2024–16607 Filed 7–26–24; 8:45 am] BILLING CODE 4710–29–P SURFACE TRANSPORTATION BOARD 60-Day Notice of Intent To Seek Reinstatement Without Change: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery Surface Transportation Board. Notice and request for comments. AGENCY: ACTION: As part of its continuing effort to reduce paperwork burdens, and as required by the Paperwork Reduction Act of 1995 (PRA), the Surface Transportation Board (STB or Board) gives notice that it is requesting from the Office of Management and Budget (OMB) a reinstatement without change of Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. This collection was SUMMARY: costs and costs of operation, maintenance, and purchase of services to provide information. Burden means the total time, effort, or financial resources expended by persons to generate, maintain, retain, disclose, or provide information to or for a Federal agency. This includes the time needed to review instructions; to develop, acquire, install, and utilize technology and systems for the purpose of collecting, validating, and verifying information, processing and maintaining information, and disclosing and providing information; to train personnel and to be able to respond to a collection of information, to search data sources, to complete and review the collection of information; and to transmit or otherwise disclose the information. Submitted comments will be summarized and included in the Board’s request for OMB approval. developed as part of a Federal Government-wide effort to streamline the process for seeking feedback from the public on the Board’s service delivery. Comments on this information collection should be submitted by September 27, 2024. ADDRESSES: Direct all comments to Chris Oehrle, PRA Officer, Surface Transportation Board, 395 E Street SW, Washington, DC 20423–0001, or to pra@ stb.gov. When submitting comments, please refer to ‘‘Paperwork Reduction Act Comments, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery.’’ For further information regarding this collection, contact Michael Higgins, Acting Director, Office of Public Assistance, Governmental Affairs, and Compliance, at (202) 245–0284 or at Michael.Higgins@stb.gov. If you require an accommodation under the Americans with Disabilities Act, please call (202) 245–0245. SUPPLEMENTARY INFORMATION: Comments are requested concerning: (a) whether the collection of information is necessary for the proper performance of the functions of the agency, including whether the information shall have practical utility; (b) the accuracy of the agency’s estimate of the burden of the collection of information; (c) ways to enhance the quality, utility, and clarity of the information to be collected; (d) ways to minimize the burden of the collection of information on respondents, including through the use of automated collection techniques or other forms of information technology; and (e) estimates of capital or start-up DATES: Description of Collection Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. OMB Control Number: 2140–0019. STB Form Number: None. Type of Review: Extension without change. Respondents: Customers and stakeholders of the Board. Number of Respondents, Frequency, Estimated Time Per Response, and Total Burden Hours: A variety of instruments and platforms may be used to collect information from respondents. The estimated annual burden hours (277) are based on the number of collections we expect to conduct over the requested period for this clearance, as set forth in the table below. ESTIMATED ANNUAL REPORTING BURDEN Number of respondents Type of collection ddrumheller on DSK120RN23PROD with NOTICES1 Focus Group .................................................................................................... Comment Card/Brief Survey ............................................................................ Surveys ............................................................................................................ Needs and Uses: The proposed information collection activity provides a means to garner qualitative customer and stakeholder feedback in an efficient and timely manner, in accordance with the Administration’s commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but not statistical surveys that yield quantitative results that can be generalized to the population of study. VerDate Sep<11>2014 18:51 Jul 26, 2024 Jkt 262001 15 200 150 This feedback will provide insights into customer or stakeholder perceptions, experiences, and expectations; provide an early warning with issues about how the Board provides service to the public; or focus attention on areas where communication, training, or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative, and actionable communications between the Board and its customers and stakeholders. They will also allow PO 00000 Frm 00110 Fmt 4703 Sfmt 4703 Annual frequency per response 1 2 2 Hours per response 2 .17 .6 Total hours 30 67 180 feedback to contribute directly to the improvement of program management. The solicitation of feedback will target areas such as: timeliness, appropriateness, accuracy of information, courtesy, efficiency of service delivery, and resolution of issues with service delivery. Responses will be assessed to plan and inform efforts to improve or maintain the quality of service offered to the public. If this information is not collected, vital feedback from customers and E:\FR\FM\29JYN1.SGM 29JYN1 ddrumheller on DSK120RN23PROD with NOTICES1 Federal Register / Vol. 89, No. 145 / Monday, July 29, 2024 / Notices stakeholders on the Board’s services will be unavailable. The Board will only process a collection under this generic clearance if it meets the following conditions: • the collections are voluntary; • the collections are low-burden for respondents (based on considerations of total burden hours, total number of respondents, or burden-hours per respondent) and are low-cost for both the respondents and the Federal Government; • the collections are noncontroversial and do not raise issues of concern to other Federal agencies; • any collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the near future; • personally identifiable information is collected only to the extent necessary and is not retained; • information gathered will be used only internally for general service improvement and program management purposes and not for release outside of the agency; • information gathered will not be used for the purpose of substantially informing influential policy decisions; and • information gathered will yield qualitative information, and the collections will not be designed or expected to yield statistically reliable results or used as though the results are generalizable to the population of study. Feedback collected under this generic clearance provides useful information, but will not yield data that can be generalized to the overall population. Such data uses would require more rigorous designs than the collections covered by this notice. As a general matter, information collections will not result in any new system of records containing privacy information and will not ask questions of a sensitive nature, such as sexual behavior and attitudes, religious beliefs, and other matters that are commonly considered private. Under the PRA, a federal agency conducting or sponsoring a collection of information must display a currently valid OMB control number. Comments submitted in response to this notice may be made available to the public by the Board. For this reason, please do not include in your comments information of a confidential nature, such as sensitive personal information or proprietary information. If you send an electronic comment (e-file or email), your email address is automatically captured and may be accessed if your comments are made public. Please note VerDate Sep<11>2014 18:51 Jul 26, 2024 Jkt 262001 that responses to this public comment request containing any routine notice about the confidentiality of the communication will be treated as public comments that may be made available to the public notwithstanding the inclusion of the routine notice. 60965 80204, telephone: 720–497–6924, email: Lisa Streisfeld@state.co.us. Normal business hours are 8 a.m. to 5 p.m. (mountain time), Monday through Friday, except State holidays. SUPPLEMENTARY INFORMATION: Notice is hereby given that the FHWA and other Federal agencies have taken final agency Dated: July 23, 2024. actions subject to 23 U.S.C. 139(l)(1) by Eden Besera, issuing NEPA and section 4(f) decisions Clearance Clerk. for the highway projects in the State of [FR Doc. 2024–16593 Filed 7–26–24; 8:45 am] Colorado that are listed below. The BILLING CODE 4915–01–P actions by the Federal agencies on a project, and the laws under which such actions were taken, are described in the DEPARTMENT OF TRANSPORTATION environmental assessment (EA) and Section 4(f) Evaluations issued in Federal Highway Administration connection with the project and in other Notice of Final Federal Agency Actions key project documents. The EA or EIS, and other key documents for the listed on Proposed Highways in Colorado projects are available by contacting the AGENCY: Federal Highway FHWA or the Colorado Department of Administration (FHWA), Department of Transportation at the addresses Transportation (DOT). provided above. The EA and Finding of No Significant Impact (FONSI), ACTION: Notice of limitation on claims documents can be viewed and for judicial review of actions by FHWA downloaded from the websites listed and other Federal agencies. below. SUMMARY: This notice announces actions This notice applies to all Federal taken by the FHWA and other Federal agency decisions on each project as of agencies that are final. The actions the issuance date of this notice and all relate to various proposed highway laws under which such actions were projects in the State of Colorado. Those taken. This notice does not, however, actions issue National Environmental alter or extend the limitation period of Policy Act (NEPA) and section 4(f) of 150 days for challenges to final agency The Department of Transportation Act actions subject to previous notices (section 4(f)) decisions for the following published in the Federal Register. projects: I–70 Floyd Hill to Veterans This notice applies to all Federal Memorial Tunnels EA and FONSI and agency decisions, actions, approvals, Vasquez Boulevard I–270 to 64th licenses and permits on the project as of Avenue EA and FONSI. the issuance date of this notice, including but not limited to those DATES: By this notice, the FHWA is arising under the following laws, as advising the public of final agency amended: actions subject to 23 U.S.C. 139(l)(1). A claim seeking judicial review of the 1. General: National Environmental Policy Federal agency actions on any of the Act (NEPA) [42 U.S.C. 4321–4370h]; FederalAid Highway Act [title 23 of the United listed highway projects will be barred States Code] and associated regulations [title unless the claim is filed on or before 23 of the Code of Federal Regulations]. December 26, 2024. If the Federal law 2. Air: Clean Air Act, [42 U.S.C. 7401– that authorizes judicial review of a 7671(q)] (transportation conformity); claim provides a time period of less Intermodal Surface Transportation Efficiency than 150 days for filing such claim, then Act of 1991, Congestion Mitigation and Air that shorter time period still applies. Quality Improvement Program [23 U.S.C. 149]. FOR FURTHER INFORMATION CONTACT: 3. Land: Section 4(f) of The Department of Stephanie Gibson, Environmental Transportation Act: [49 U.S.C. 303] Farmland Program Manager, Federal Highway Protection Policy Act (FPPA) [7 U.S.C. 4201– Administration Colorado Division, 4209]. Solid Waste Disposal Act, as amended 12300 W Dakota Avenue, Suite 180, by the Resource Conservation and Recovery Lakewood, Colorado 80228, telephone: Act of 1976 [42 U.S.C. 6901, et seq.]; 720–963–3013, email: Landscaping and Scenic Enhancement (Wildflowers) [23 U.S.C. 319]. Stephanie.Gibson@dot.gov. Normal 4. Wildlife: Endangered Species Act [16 business hours are 8:30 a.m. to 5 p.m. U.S.C. 1531–1544]; Fish and Wildlife (mountain time), Monday through Coordination Act [16 U.S.C. 661–667(e)]; Friday, except Federal Holidays. You Migratory Bird Treaty Act [16 U.S.C. 703– may also contact Lisa Streisfeld, Region 712]. Plant Protection Act [7 U.S.C. 7701 et 1 Environmental Manager, Colorado seq.]. Department of Transportation, 222 2829 5. Historic and Cultural Resources: Section 106 of the National Historic Preservation Act West Howard Place, Denver, Colorado PO 00000 Frm 00111 Fmt 4703 Sfmt 4703 E:\FR\FM\29JYN1.SGM 29JYN1

Agencies

[Federal Register Volume 89, Number 145 (Monday, July 29, 2024)]
[Notices]
[Pages 60964-60965]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-16593]


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SURFACE TRANSPORTATION BOARD


60-Day Notice of Intent To Seek Reinstatement Without Change: 
Generic Clearance for the Collection of Qualitative Feedback on Agency 
Service Delivery

AGENCY: Surface Transportation Board.

ACTION: Notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: As part of its continuing effort to reduce paperwork burdens, 
and as required by the Paperwork Reduction Act of 1995 (PRA), the 
Surface Transportation Board (STB or Board) gives notice that it is 
requesting from the Office of Management and Budget (OMB) a 
reinstatement without change of Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery. This collection was 
developed as part of a Federal Government-wide effort to streamline the 
process for seeking feedback from the public on the Board's service 
delivery.

DATES: Comments on this information collection should be submitted by 
September 27, 2024.

ADDRESSES: Direct all comments to Chris Oehrle, PRA Officer, Surface 
Transportation Board, 395 E Street SW, Washington, DC 20423-0001, or to 
[email protected]. When submitting comments, please refer to ``Paperwork 
Reduction Act Comments, Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery.'' For further 
information regarding this collection, contact Michael Higgins, Acting 
Director, Office of Public Assistance, Governmental Affairs, and 
Compliance, at (202) 245-0284 or at [email protected]. If you 
require an accommodation under the Americans with Disabilities Act, 
please call (202) 245-0245.

SUPPLEMENTARY INFORMATION: Comments are requested concerning: (a) 
whether the collection of information is necessary for the proper 
performance of the functions of the agency, including whether the 
information shall have practical utility; (b) the accuracy of the 
agency's estimate of the burden of the collection of information; (c) 
ways to enhance the quality, utility, and clarity of the information to 
be collected; (d) ways to minimize the burden of the collection of 
information on respondents, including through the use of automated 
collection techniques or other forms of information technology; and (e) 
estimates of capital or start-up costs and costs of operation, 
maintenance, and purchase of services to provide information. Burden 
means the total time, effort, or financial resources expended by 
persons to generate, maintain, retain, disclose, or provide information 
to or for a Federal agency. This includes the time needed to review 
instructions; to develop, acquire, install, and utilize technology and 
systems for the purpose of collecting, validating, and verifying 
information, processing and maintaining information, and disclosing and 
providing information; to train personnel and to be able to respond to 
a collection of information, to search data sources, to complete and 
review the collection of information; and to transmit or otherwise 
disclose the information. Submitted comments will be summarized and 
included in the Board's request for OMB approval.

Description of Collection

    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    OMB Control Number: 2140-0019.
    STB Form Number: None.
    Type of Review: Extension without change.
    Respondents: Customers and stakeholders of the Board.
    Number of Respondents, Frequency, Estimated Time Per Response, and 
Total Burden Hours: A variety of instruments and platforms may be used 
to collect information from respondents. The estimated annual burden 
hours (277) are based on the number of collections we expect to conduct 
over the requested period for this clearance, as set forth in the table 
below.

                                        Estimated Annual Reporting Burden
----------------------------------------------------------------------------------------------------------------
                                                                      Annual
               Type of collection                    Number of     frequency per     Hours per      Total hours
                                                    respondents      response        response
----------------------------------------------------------------------------------------------------------------
Focus Group.....................................              15               1               2              30
Comment Card/Brief Survey.......................             200               2             .17              67
Surveys.........................................             150               2              .6             180
----------------------------------------------------------------------------------------------------------------

    Needs and Uses: The proposed information collection activity 
provides a means to garner qualitative customer and stakeholder 
feedback in an efficient and timely manner, in accordance with the 
Administration's commitment to improving service delivery. By 
qualitative feedback we mean information that provides useful insights 
on perceptions and opinions, but not statistical surveys that yield 
quantitative results that can be generalized to the population of 
study. This feedback will provide insights into customer or stakeholder 
perceptions, experiences, and expectations; provide an early warning 
with issues about how the Board provides service to the public; or 
focus attention on areas where communication, training, or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative, and actionable 
communications between the Board and its customers and stakeholders. 
They will also allow feedback to contribute directly to the improvement 
of program management.
    The solicitation of feedback will target areas such as: timeliness, 
appropriateness, accuracy of information, courtesy, efficiency of 
service delivery, and resolution of issues with service delivery. 
Responses will be assessed to plan and inform efforts to improve or 
maintain the quality of service offered to the public. If this 
information is not collected, vital feedback from customers and

[[Page 60965]]

stakeholders on the Board's services will be unavailable.
    The Board will only process a collection under this generic 
clearance if it meets the following conditions:
     the collections are voluntary;
     the collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government;
     the collections are non-controversial and do not raise 
issues of concern to other Federal agencies;
     any collection is targeted to the solicitation of opinions 
from respondents who have experience with the program or may have 
experience with the program in the near future;
     personally identifiable information is collected only to 
the extent necessary and is not retained;
     information gathered will be used only internally for 
general service improvement and program management purposes and not for 
release outside of the agency;
     information gathered will not be used for the purpose of 
substantially informing influential policy decisions; and
     information gathered will yield qualitative information, 
and the collections will not be designed or expected to yield 
statistically reliable results or used as though the results are 
generalizable to the population of study.
    Feedback collected under this generic clearance provides useful 
information, but will not yield data that can be generalized to the 
overall population. Such data uses would require more rigorous designs 
than the collections covered by this notice.
    As a general matter, information collections will not result in any 
new system of records containing privacy information and will not ask 
questions of a sensitive nature, such as sexual behavior and attitudes, 
religious beliefs, and other matters that are commonly considered 
private.
    Under the PRA, a federal agency conducting or sponsoring a 
collection of information must display a currently valid OMB control 
number. Comments submitted in response to this notice may be made 
available to the public by the Board. For this reason, please do not 
include in your comments information of a confidential nature, such as 
sensitive personal information or proprietary information. If you send 
an electronic comment (e-file or email), your email address is 
automatically captured and may be accessed if your comments are made 
public. Please note that responses to this public comment request 
containing any routine notice about the confidentiality of the 
communication will be treated as public comments that may be made 
available to the public notwithstanding the inclusion of the routine 
notice.

    Dated: July 23, 2024.
Eden Besera,
Clearance Clerk.
[FR Doc. 2024-16593 Filed 7-26-24; 8:45 am]
BILLING CODE 4915-01-P


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