Agency Information Collection Activities: Requests for Comments; Clearance of a Renewed Approval of Information Collection: Renewal of AVIATOR Customer Satisfaction Survey, 48213-48214 [2024-12241]
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Federal Register / Vol. 89, No. 109 / Wednesday, June 5, 2024 / Notices
accessing the docket or go to the Docket
Operations in Room W12–140 of the
West Building Ground Floor at 1200
New Jersey Avenue SE, Washington, DC
20590–0001, between 9 a.m. and 5 p.m.,
Monday through Friday, except Federal
holidays.
FOR FURTHER INFORMATION CONTACT:
Shannon Uplinger at 202–267–9677,
Office of Rulemaking, Federal Aviation
Administration, 800 Independence
Avenue SW, Washington, DC 20591.
This notice is published pursuant to
14 CFR 11.85.
Issued in Washington, DC, on May 30,
2024.
Dan Ngo,
Manager, Part 11 Petitions Branch, Office of
Rulemaking.
Petition for Exemption
Docket No.: FAA–2023–2469.
Petitioner: Hawaiian Airlines.
Section(s) of 14 CFR Affected:
§ 121.374(d).
Description of Relief Sought:
Hawaiian Airlines requests exemption
from § 121.374(d) to enable its fleet of
Airbus A321, A330, and Boeing 787
aircraft to be operated, following a
maintenance action on an extended
operations (ETOPS) significant system,
using an in-flight verification process
after the ETOPS entry point is reached.
The petitioner intends to have the
auxiliary power units (APU) on these
aircraft running during the first 120
minutes of flight, up to and including
the ETOPS entry point. The petitioner
will shut down the APU two hours prior
to the initiation of descent and then
initiate the APU in flight before the top
of descent to validate APU start-up.
[FR Doc. 2024–12248 Filed 6–4–24; 8:45 am]
BILLING CODE 4910–13–P
DEPARTMENT OF TRANSPORTATION
Federal Aviation Administration
[Docket No. FAA–2023–2411]
khammond on DSKJM1Z7X2PROD with NOTICES
Agency Information Collection
Activities: Requests for Comments;
Clearance of a Renewed Approval of
Information Collection: Renewal of
AVIATOR Customer Satisfaction
Survey
Federal Aviation
Administration (FAA), DOT.
ACTION: Notice and request for
comments.
AGENCY:
In accordance with the
Paperwork Reduction Act of 1995, FAA
invites public comments about our
intention to request the Office of
SUMMARY:
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16:50 Jun 04, 2024
Jkt 262001
Management and Budget (OMB)
approval to renew an information
collection. The collection involves online, electronic applicant (customer)
answers to standard survey questions.
The questions are presented as multiplechoice selections and free-form text
areas where applicants can choose their
desired answer and, if they wish, add
additional comments. The information
to be collected will be used and is
necessary to gauge the level of user
satisfaction with the AVIATOR system.
Additionally, the surveys are used to
obtain benchmarking and feedback to
ensure quality.
DATES: Written comments should be
submitted by August 5, 2024.
ADDRESSES: Please send written
comments:
By Electronic Docket:
www.regulations.gov (Enter docket
number into search field).
By mail: Toni Main-Valentin, Federal
Aviation Administration, AHP–100,
6500 S. MacArthur Blvd., Oklahoma
City, OK 73169.
FOR FURTHER INFORMATION CONTACT: Toni
Main-Valentin by email at: toni.mainvalentin@faa.gov or (405) 954–0870.
SUPPLEMENTARY INFORMATION:
Public Comments Invited: You are
asked to comment on any aspect of this
information collection, including (a)
Whether the proposed collection of
information is necessary for FAA’s
performance; (b) the accuracy of the
estimated burden; (c) ways for FAA to
enhance the quality, utility, and clarity
of the information collection; and (d)
ways that the burden could be
minimized without reducing the quality
of the collected information. The agency
will summarize and/or include your
comments in the request for OMB’s
clearance of this information collection.
OMB Control Number: 2120–0699.
Title: AVIATOR Customer
Satisfaction Survey.
Form Numbers: N/A (electronic).
Type of Review: Renewal.
Background: The Government
Performance and Results Act of 1993
(GPRA) section 2(b)(3) requires agencies
to ‘‘improve Federal program
effectiveness and public accountability
by promoting a new focus on results,
service quality, and customer
satisfaction’’. In addition, as stated in
the White House ‘‘Memorandum for
Heads of Executive Departments and
Agencies’’ regarding Executive Order
12862, ‘‘the actions the order prescribes,
such as surveying customers, surveying
employees, and benchmarking, shall be
continuing agency activities’’. This
collection supports the above directives
PO 00000
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Fmt 4703
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48213
as well as the DOT strategic goal of
Organizational Excellence.
In compliance with the Government
Paperwork Elimination Act (GPEA), all
of our data collection will be 100%
electronic using an online form;
applicants will be asked to complete the
survey just before they exit the system.
This survey is designed to identify
potential problems with FAA’s
automated staffing solutions, as well as
to evaluate customer satisfaction with
the on-line application process. The
information is not gathered by any other
collection. It will be difficult, if not
impossible to improve our overall
performance and customer satisfaction
without using this survey.
Respondents: Completion of the
Survey is completely optional. It is
presented electronically to all
individuals who apply on job vacancy
announcements for FAA employment. If
the applicant chooses not to complete
the Survey at the time of application the
Survey will be available if/when the
individual returns to the AVIATOR
system to update their job application or
when they elect to review their
application status.
Frequency: On every job vacancy
announcement for each individual
applicant (unless the individual
completes the Survey on an
announcement; in this situation, the
Survey is no longer presented to the
applicant for this vacancy
announcement).
Estimated Average Burden per
Response: We estimate that it will take
each of our 165,324 (estimated average)
external applicants three minutes to
complete one survey for a total of 8,266
hours if all external applicants choose to
complete the survey. Statistics show
that an average of 11.14% of the
applicants (approximately 18,424)
complete a survey resulting in an
estimate of 921 total hours.
The survey is presented in three
sections: USAJobs portion of the
application process, FAA portion of the
application process, and the Overall
Application Process. Both the AVIATOR
and USAJobs Process sections begin
with a question to determine if the
applicant is a first-time user of the
particular system (‘‘Was this your first
time applying for a job using the
USAJOBS application process?’’ and
‘‘Was this your first time applying for a
FAA job?’’), followed by ‘‘Yes’’ and
‘‘No’’ optional answers.
In the USAJobs section, applicants are
presented the set of statements below.
They will be asked to give their level of
agreement with each statement by
selecting one of the following five
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48214
Federal Register / Vol. 89, No. 109 / Wednesday, June 5, 2024 / Notices
choices: strongly agree, agree, disagree,
strongly disagree, no basis to judge.
Applicant Statements:
(1) Overall, my satisfaction with the
USAJOBS portion of this application
process was positive.
(2) I was able to navigate around the
USAJOBS website with little or no
difficulty.
(3) I was able to complete and/or
upload my resume in USAJOBS with
little or no difficulty.
(4) I was able to successfully upload
and attach my documents in USAJOBS
with little or no difficulty.
(5) I was able to get assistance with
USAJOBS as needed.
Applicants will also be given the
opportunity to add additional comments
in two separate text areas provided in
this section.
In the AVIATOR section, applicants
are presented the set of statements
below. They will be asked to give their
level of agreement with each statement
by selecting one of the following five
choices: strongly agree, agree, disagree,
strongly disagree, no basis to judge.
Applicant Statements:
(1) Overall, my satisfaction with the
FAA AVIATOR portion of this
application process was positive.
(2) I was able to navigate around the
FAA AVIATOR website with little or no
difficulty.
(3) I was able to complete and submit
the application with no difficulty (only
applicable to applicants whose
responses met the eligibility
requirements of the position).
(4) The FAA AVIATOR system
notified me when there was a problem
with my application (applicable to
applicants whose responses did NOT
meet the eligibility requirements of the
position).
(5) I was able to get assistance with
the FAA AVIATOR system as needed.
Applicants will also be given the
opportunity to add additional comments
in two separate text areas provided in
this section.
In the Overall Process section,
applicants are presented the set of
statements below. They will be asked to
give their level of agreement with each
statement by selecting one of the
following five choices: strongly agree,
agree, disagree, strongly disagree, no
basis to judge.
Applicant Statements:
(1) The steps required to apply for the
position were clear to me.
(2) The transition between USAJOBS
and FAA AVIATOR system was
seamless.
(3) I like being able to store my
resumes and documents and attach
them to my FAA job application(s).
VerDate Sep<11>2014
16:50 Jun 04, 2024
Jkt 262001
(4) This online process will make it
easier for me to apply to future jobs for
the FAA.
Applicant will also be given the
opportunity to add additional comments
in a single text area in this section.
Estimated Total Annual Burden: Cost
of the time burden for respondents:
18,424 respondents × 0.05 hours ×
$29.76/hour * = $27,414.91.
(* Source: BLS Mean Hourly Wage for All
Occupations, https://www.bls.gov/oes/current/
oes_nat.htm#00-0000)
Issued in New Cumberland, PA, on May
30, 2024.
Erik L. Chuba,
IT Project Manager, Office of Information and
Technology (AIT), Enterprise Program
Management Services (EPMS), AEM–320,
Business Management Portfolio, Branch B.
[FR Doc. 2024–12241 Filed 6–4–24; 8:45 am]
BILLING CODE 4910–13–P
DEPARTMENT OF TRANSPORTATION
Federal Aviation Administration
[Docket No.: FAA–2023–0238; Summary
Notice No. –2024–17]
Petition for Exemption; Summary of
Petition Received; American Mosquito
Control Association
Federal Aviation
Administration (FAA), Department of
Transportation (DOT).
ACTION: Notice.
AGENCY:
This notice contains a
summary of a petition seeking relief
from specified requirements of Federal
Aviation Regulations. The purpose of
this notice is to improve the public’s
awareness of, and participation in, the
FAA’s exemption process. Neither
publication of this notice nor the
inclusion nor omission of information
in the summary is intended to affect the
legal status of the petition or its final
disposition.
SUMMARY:
Comments on this petition must
identify the petition docket number and
must be received on or before June 25,
2024.
ADDRESSES: Send comments identified
by docket number FAA–2023–0238
using any of the following methods:
• Federal eRulemaking Portal: Go to
https://www.regulations.gov and follow
the online instructions for sending your
comments electronically.
• Mail: Send comments to Docket
Operations, M–30; U.S. Department of
Transportation, 1200 New Jersey
Avenue SE, Room W12–140, West
Building Ground Floor, Washington, DC
20590–0001.
DATES:
PO 00000
Frm 00073
Fmt 4703
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• Hand Delivery or Courier: Take
comments to Docket Operations in
Room W12–140 of the West Building
Ground Floor at 1200 New Jersey
Avenue SE, Washington, DC 20590–
0001, between 9 a.m. and 5 p.m.,
Monday through Friday, except Federal
holidays.
• Fax: Fax comments to Docket
Operations at (202) 493–2251.
Privacy: In accordance with 5 U.S.C.
553(c), DOT solicits comments from the
public to better inform its rulemaking
process. DOT posts these comments,
without edit, including any personal
information the commenter provides, to
https://www.regulations.gov, as
described in the system of records
notice (DOT/ALL–14 FDMS), which can
be reviewed at https://www.dot.gov/
privacy.
Docket: Background documents or
comments received may be read at
https://www.regulations.gov at any time.
Follow the online instructions for
accessing the docket or go to the Docket
Operations in Room W12–140 of the
West Building Ground Floor at 1200
New Jersey Avenue SE, Washington, DC
20590–0001, between 9 a.m. and 5 p.m.,
Monday through Friday, except Federal
holidays.
FOR FURTHER INFORMATION CONTACT: Jake
Troutman, (202) 683–7788, Office of
Rulemaking, Federal Aviation
Administration, 800 Independence
Avenue SW, Washington, DC 20591.
This notice is published pursuant to
14 CFR 11.85.
Issued in Washington, DC.
Dan Ngo,
Manager, Part 11 Petitions Branch, Office of
Rulemaking.
Petition for Exemption
Docket No.: FAA–2023–0238.
Petitioner: American Mosquito
Control Association.
Section(s) of 14 CFR Affected:
§§ 107.36, 137.19(c), 137.19(d),
137.19(e)(2)(ii), 137.19(e)(2)(iii),
137.19(e)(2)(v), 137.31(a), 137.31(b),
137.33(a), 137.33(b), 137.41(c) and
137.42.
Description of Relief Sought:
American Mosquito Control Association
(AMCA) requests exemption for
commercial agricultural-related services
using unmanned aircraft systems (UAS)
weighing less than 55 pounds (lbs.). The
exemption, if granted, would allow
association members to use the
exemption to operate under 14 CFR
parts 107 and 137, as defined in 14 CFR
137.3.
[FR Doc. 2024–12245 Filed 6–4–24; 8:45 am]
BILLING CODE 4910–13–P
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]]>Agencies
[Federal Register Volume 89, Number 109 (Wednesday, June 5, 2024)]
[Notices]
[Pages 48213-48214]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-12241]
-----------------------------------------------------------------------
DEPARTMENT OF TRANSPORTATION
Federal Aviation Administration
[Docket No. FAA-2023-2411]
Agency Information Collection Activities: Requests for Comments;
Clearance of a Renewed Approval of Information Collection: Renewal of
AVIATOR Customer Satisfaction Survey
AGENCY: Federal Aviation Administration (FAA), DOT.
ACTION: Notice and request for comments.
-----------------------------------------------------------------------
SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FAA
invites public comments about our intention to request the Office of
Management and Budget (OMB) approval to renew an information
collection. The collection involves on-line, electronic applicant
(customer) answers to standard survey questions. The questions are
presented as multiple-choice selections and free-form text areas where
applicants can choose their desired answer and, if they wish, add
additional comments. The information to be collected will be used and
is necessary to gauge the level of user satisfaction with the AVIATOR
system. Additionally, the surveys are used to obtain benchmarking and
feedback to ensure quality.
DATES: Written comments should be submitted by August 5, 2024.
ADDRESSES: Please send written comments:
By Electronic Docket: www.regulations.gov (Enter docket number into
search field).
By mail: Toni Main-Valentin, Federal Aviation Administration, AHP-
100, 6500 S. MacArthur Blvd., Oklahoma City, OK 73169.
FOR FURTHER INFORMATION CONTACT: Toni Main-Valentin by email at:
[email protected] or (405) 954-0870.
SUPPLEMENTARY INFORMATION:
Public Comments Invited: You are asked to comment on any aspect of
this information collection, including (a) Whether the proposed
collection of information is necessary for FAA's performance; (b) the
accuracy of the estimated burden; (c) ways for FAA to enhance the
quality, utility, and clarity of the information collection; and (d)
ways that the burden could be minimized without reducing the quality of
the collected information. The agency will summarize and/or include
your comments in the request for OMB's clearance of this information
collection.
OMB Control Number: 2120-0699.
Title: AVIATOR Customer Satisfaction Survey.
Form Numbers: N/A (electronic).
Type of Review: Renewal.
Background: The Government Performance and Results Act of 1993
(GPRA) section 2(b)(3) requires agencies to ``improve Federal program
effectiveness and public accountability by promoting a new focus on
results, service quality, and customer satisfaction''. In addition, as
stated in the White House ``Memorandum for Heads of Executive
Departments and Agencies'' regarding Executive Order 12862, ``the
actions the order prescribes, such as surveying customers, surveying
employees, and benchmarking, shall be continuing agency activities''.
This collection supports the above directives as well as the DOT
strategic goal of Organizational Excellence.
In compliance with the Government Paperwork Elimination Act (GPEA),
all of our data collection will be 100% electronic using an online
form; applicants will be asked to complete the survey just before they
exit the system. This survey is designed to identify potential problems
with FAA's automated staffing solutions, as well as to evaluate
customer satisfaction with the on-line application process. The
information is not gathered by any other collection. It will be
difficult, if not impossible to improve our overall performance and
customer satisfaction without using this survey.
Respondents: Completion of the Survey is completely optional. It is
presented electronically to all individuals who apply on job vacancy
announcements for FAA employment. If the applicant chooses not to
complete the Survey at the time of application the Survey will be
available if/when the individual returns to the AVIATOR system to
update their job application or when they elect to review their
application status.
Frequency: On every job vacancy announcement for each individual
applicant (unless the individual completes the Survey on an
announcement; in this situation, the Survey is no longer presented to
the applicant for this vacancy announcement).
Estimated Average Burden per Response: We estimate that it will
take each of our 165,324 (estimated average) external applicants three
minutes to complete one survey for a total of 8,266 hours if all
external applicants choose to complete the survey. Statistics show that
an average of 11.14% of the applicants (approximately 18,424) complete
a survey resulting in an estimate of 921 total hours.
The survey is presented in three sections: USAJobs portion of the
application process, FAA portion of the application process, and the
Overall Application Process. Both the AVIATOR and USAJobs Process
sections begin with a question to determine if the applicant is a
first-time user of the particular system (``Was this your first time
applying for a job using the USAJOBS application process?'' and ``Was
this your first time applying for a FAA job?''), followed by ``Yes''
and ``No'' optional answers.
In the USAJobs section, applicants are presented the set of
statements below. They will be asked to give their level of agreement
with each statement by selecting one of the following five
[[Page 48214]]
choices: strongly agree, agree, disagree, strongly disagree, no basis
to judge.
Applicant Statements:
(1) Overall, my satisfaction with the USAJOBS portion of this
application process was positive.
(2) I was able to navigate around the USAJOBS website with little
or no difficulty.
(3) I was able to complete and/or upload my resume in USAJOBS with
little or no difficulty.
(4) I was able to successfully upload and attach my documents in
USAJOBS with little or no difficulty.
(5) I was able to get assistance with USAJOBS as needed.
Applicants will also be given the opportunity to add additional
comments in two separate text areas provided in this section.
In the AVIATOR section, applicants are presented the set of
statements below. They will be asked to give their level of agreement
with each statement by selecting one of the following five choices:
strongly agree, agree, disagree, strongly disagree, no basis to judge.
Applicant Statements:
(1) Overall, my satisfaction with the FAA AVIATOR portion of this
application process was positive.
(2) I was able to navigate around the FAA AVIATOR website with
little or no difficulty.
(3) I was able to complete and submit the application with no
difficulty (only applicable to applicants whose responses met the
eligibility requirements of the position).
(4) The FAA AVIATOR system notified me when there was a problem
with my application (applicable to applicants whose responses did NOT
meet the eligibility requirements of the position).
(5) I was able to get assistance with the FAA AVIATOR system as
needed.
Applicants will also be given the opportunity to add additional
comments in two separate text areas provided in this section.
In the Overall Process section, applicants are presented the set of
statements below. They will be asked to give their level of agreement
with each statement by selecting one of the following five choices:
strongly agree, agree, disagree, strongly disagree, no basis to judge.
Applicant Statements:
(1) The steps required to apply for the position were clear to me.
(2) The transition between USAJOBS and FAA AVIATOR system was
seamless.
(3) I like being able to store my resumes and documents and attach
them to my FAA job application(s).
(4) This online process will make it easier for me to apply to
future jobs for the FAA.
Applicant will also be given the opportunity to add additional
comments in a single text area in this section.
Estimated Total Annual Burden: Cost of the time burden for
respondents: 18,424 respondents x 0.05 hours x $29.76/hour * =
$27,414.91.
(* Source: BLS Mean Hourly Wage for All Occupations, https://www.bls.gov/oes/current/oes_nat.htm#00-0000)
Issued in New Cumberland, PA, on May 30, 2024.
Erik L. Chuba,
IT Project Manager, Office of Information and Technology (AIT),
Enterprise Program Management Services (EPMS), AEM-320, Business
Management Portfolio, Branch B.
[FR Doc. 2024-12241 Filed 6-4-24; 8:45 am]
BILLING CODE 4910-13-P
