Agency Information Collection Activities; Proposed eCollection eComments Requested; Extension of a Previously Approved Collection; Title: DOJ's OMB Circular A-11 Section 280 Information Collection Request: Improving Federal Customer Experience, 43874-43875 [2024-10984]
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Federal Register / Vol. 89, No. 98 / Monday, May 20, 2024 / Notices
claims of U.S. Patent No. 8,793,915
(‘‘the ’915 patent’’). The complaint
further alleges that an industry in the
United States exists as required by the
applicable Federal Statute. The
complainant requests that the
Commission institute an investigation
and, after the investigation, issue a
general exclusion order, or in the
alternative a limited exclusion order,
and cease and desist orders.
ADDRESSES: The complaint, except for
any confidential information contained
therein, may be viewed on the
Commission’s electronic docket (EDIS)
at https://edis.usitc.gov. For help
accessing EDIS, please email
EDIS3Help@usitc.gov. Hearing impaired
individuals are advised that information
on this matter can be obtained by
contacting the Commission’s TDD
terminal on (202) 205–1810. Persons
with mobility impairments who will
need special assistance in gaining access
to the Commission should contact the
Office of the Secretary at (202) 205–
2000. General information concerning
the Commission may also be obtained
by accessing its internet server at
https://www.usitc.gov.
FOR FURTHER INFORMATION CONTACT:
Pathenia M. Proctor, The Office of
Unfair Import Investigations, telephone
(202) 205–2560.
SUPPLEMENTARY INFORMATION:
Authority: The authority for
institution of this investigation is
contained in section 337 of the Tariff
Act of 1930, as amended, 19 U.S.C.
1337, and in section 210.10 of the
Commission’s Rules of Practice and
Procedure, 19 CFR 210.10 (2024).
Scope of Investigation: Having
considered the complaint, the U.S.
International Trade Commission, on
May 13, 2024, ordered that—
(1) Pursuant to subsection (b) of
section 337 of the Tariff Act of 1930, as
amended, an investigation be instituted
to determine whether there is a
violation of subsection (a)(1)(B) of
section 337 in the importation into the
United States, the sale for importation,
or the sale within the United States after
importation of certain products
identified in paragraph (2) by reason of
infringement of one or more of claims
1–23 of the ’915 patent, and whether an
industry in the United States exists as
required by subsection (a)(2) of section
337;
(2) Pursuant to section 210.10(b)(1) of
the Commission’s Rules of Practice and
Procedure, 19 CFR 210.10(b)(1), the
plain language description of the
accused products or category of accused
products, which defines the scope of the
investigation, is ‘‘devices suitable for
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19:14 May 17, 2024
Jkt 262001
engaging the slide lock on a firearm;
they include two arms that are joined at
a base and that [are] contoured to be
pressed together to grip the slide lock so
that it may be removed from the
remainder of the gun’’;
(3) For the purpose of the
investigation so instituted, the following
are hereby named as parties upon which
this notice of investigation shall be
served:
(a) The complainant is:
GTUL LLC, 722 Cedar Point Blvd.,
Cedar Point, NC 28584
(b) The respondents are the following
entities alleged to be in violation of
section 337, and are the parties upon
which the complaint is to be served:
OFFROADCALI, 5835 Southfront Rd.,
Ste. 200, Livermore, CA 94550
ROADRUNNERMATERIALS, SPR
GROUP INC, 6951 Southfront Road,
Livermore, CA 94551,
DRP-California, Mission Trading
Company, Inc., 6951 Southfront Road,
Livermore, CA 94551
Eurasiaparts Automotive Parts, 27610
Commerce Dr., Suite 101, Temecula,
CA 92590
Brementech, 3629 East 18th Street,
Antioch, CA 94509
MTCPARTS.COM, 6951 Southfront
Road, Livermore, CA 94551
(c) The Office of Unfair Import
Investigations, U.S. International Trade
Commission, 500 E Street SW, Suite
401, Washington, DC 20436; and
(4) For the investigation so instituted,
the Chief Administrative Law Judge,
U.S. International Trade Commission,
shall designate the presiding
Administrative Law Judge.
Responses to the complaint and the
notice of investigation must be
submitted by the named respondents in
accordance with section 210.13 of the
Commission’s Rules of Practice and
Procedure, 19 CFR 210.13. Pursuant to
19 CFR 201.16(e) and 210.13(a), such
responses will be considered by the
Commission if received not later than 20
days after the date of service by the
Commission of the complaint and the
notice of investigation. Extensions of
time for submitting responses to the
complaint and the notice of
investigation will not be granted unless
good cause therefor is shown.
Failure of a respondent to file a timely
response to each allegation in the
complaint and in this notice may be
deemed to constitute a waiver of the
right to appear and contest the
allegations of the complaint and this
notice, and to authorize the
administrative law judge and the
Commission, without further notice to
the respondent, to find the facts to be as
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alleged in the complaint and this notice
and to enter an initial determination
and a final determination containing
such findings, and may result in the
issuance of an exclusion order or a cease
and desist order or both directed against
the respondent.
By order of the Commission.
Issued: May 14, 2024.
Lisa Barton,
Secretary to the Commission.
[FR Doc. 2024–10931 Filed 5–17–24; 8:45 am]
BILLING CODE 7020–02–P
DEPARTMENT OF JUSTICE
[OMB Control Number 1103–0120]
Agency Information Collection
Activities; Proposed eCollection
eComments Requested; Extension of a
Previously Approved Collection; Title:
DOJ’s OMB Circular A–11 Section 280
Information Collection Request:
Improving Federal Customer
Experience
Department of Justice, Office of
the Chief Information Officer.
ACTION: 60-Day notice.
AGENCY:
The Department of Justice
(DOJ), Office of the Chief Information
Officer will be submitting the following
information collection request to the
Office of Management and Budget
(OMB) for review and approval in
accordance with the Paperwork
Reduction Act of 1995.
DATES: Comments are encouraged and
will be accepted for 60 days until July
19, 2024.
FOR FURTHER INFORMATION CONTACT: If
you have additional comments
especially on the estimated public
burden or associated response time,
suggestions, or need a copy of the
proposed information collection
instrument with instructions or
additional information, please contact
Darwin Arceo, 950 Penn. Ave., NW
Washington, DC 20530, Phone: 202–
255–1925, Email: Darwin.Arceo@
usdoj.gov.
SUMMARY:
Written
comments and suggestions from the
public and affected agencies concerning
the proposed collection of information
are encouraged. Your comments should
address one or more of the following
four points:
—Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of the U.S. Department of
Justice, including whether the
information will have practical utility;
SUPPLEMENTARY INFORMATION:
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Federal Register / Vol. 89, No. 98 / Monday, May 20, 2024 / Notices
—Evaluate the accuracy of the agency’s
estimate of the burden of the
proposed collection of information,
including the validity of the
methodology and assumptions used;
—Evaluate whether and if so how the
quality, utility, and clarity of the
information to be collected can be
enhanced; and
—Minimize the burden of the collection
of information on those who are to
respond, including through the use of
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms
of information technology, e.g.,
permitting electronic submission of
responses.
Abstract: Under the PRA, (44 U.S.C.
3501–3520) Federal Agencies must
obtain approval from the Office of
Management and Budget (OMB) for each
collection of information they conduct
or sponsor. ‘‘Collection of information’’
is defined in 44 U.S.C. 3502(3) and 5
CFR 1320.3(c) and includes Agency
requests or requirements that members
of the public submit reports, keep
records, or provide information to a
third party. Section 3506(c)(2)(A) of the
PRA requires Federal Agencies to
provide a 60-day notice in the Federal
Register concerning each proposed
collection of information, including
each proposed extension of an existing
collection of information, before
submitting the collection to OMB for
approval. To comply with this
requirement, DOJ is publishing notice of
the proposed collection of information
set forth in this document.
Whether seeking a loan, Social
Security benefits, veteran’s benefits, or
other services provided by the Federal
Government, individuals and businesses
expect Government customer services to
be efficient and intuitive, just like
services from leading private-sector
organizations. Yet the 2016 American
Consumer Satisfaction Index and the
2017 Forrester Federal Customer
Experience Index show that, on average,
Government services lag nine
percentage points behind the private
sector.
A modern, streamlined and
responsive customer experience means:
Raising government-wide customer
experience to the average of the private
sector service industry; developing
indicators for high-impact Federal
programs to monitor progress towards
excellent customer experience and
mature digital services; and providing
the structure (including increasing
transparency) and resources to ensure
customer experience is a focal point for
agency leadership. To support this,
OMB Circular A–11 Section 280
established government-wide standards
for mature customer experience
organizations in government and
measurement. To enable Federal
programs to deliver the experience
taxpayers deserve, they must undertake
three general categories of activities:
Conduct ongoing customer research,
gather and share customer feedback, and
test services and digital products.
These data collection efforts may be
either qualitative or quantitative in
nature or may consist of mixed
methods. Additionally, data may be
collected via a variety of means,
including but not limited to electronic
or social media, direct or indirect
observation (i.e., in person, video and
audio collections), interviews,
questionnaires, surveys, and focus
groups. Inquiries will be limited to data
collections that solicit strictly voluntary
opinions or responses. Steps will be
taken to ensure anonymity of
respondents in each activity covered by
this request.
The results of the data collected will
be used to improve the delivery of
Federal services and programs. It will
include the creation of personas,
customer journey maps, and reports and
43875
summaries of customer feedback data
and user insights. It will also provide
government-wide data on customer
experience that can be displayed on
performance.gov to help build
transparency and accountability of
Federal programs to the customers they
serve.
Overview of This Information
Collection
1. Type of Information Collection:
Extension of a previously approved
collection.
2. The Title of the Form/Collection:
DOJ’s OMB Circular A–11 Section 280
Information Collection Request:
Improving Federal Customer
Experience.
3. The agency form number, if any,
and the applicable component of the
Department sponsoring the collection:
DOJ, Office of the Chief Information
Officer.
4. Affected public who will be asked
or required to respond, as well as the
obligation to respond: Affected Public:
State, local and tribal governments,
individuals and households, Private
Sector-for or not for profit institutions,
and Federal Government]. The
obligation to respond is voluntary.
5. An estimate of the total number of
respondents and the amount of time
estimated for an average respondent to
respond: 2,001,550.
The time per response Varied,
dependent upon the data collection
method used. The possible response
time to complete a questionnaire or
survey may be 3 minutes or up to 1.5
hours to participate in an interview.
6. An estimate of the total annual
burden (in hours) associated with the
collection: Ex: The total annual burden
hours for this collection is 101,125.
7. An estimate of the total annual cost
burden associated with the collection, if
applicable: $0.
TOTAL BURDEN HOURS
Number of
respondents
lotter on DSK11XQN23PROD with NOTICES1
Activity
Total
annual
responses
Frequency
Time per
response
Total
annual
burden
(hours)
Title .........................................................
2,0001, 550
1/annually ..............
2, 001,550
Varies .....................
101,125
Unduplicated Totals ................................
..............................
................................
..............................
................................
hrs.
If additional information is required
contact: Darwin Arceo, Department
Clearance Officer, United States
Department of Justice, Justice
Management Division, Policy and
Planning Staff, Two Constitution
VerDate Sep<11>2014
19:14 May 17, 2024
Jkt 262001
Square, 145 N Street NE, 4W–218,
Washington, DC.
Dated: May 15, 2024.
Darwin Arceo,
Department Clearance Officer for PRA, U.S.
Department of Justice.
[FR Doc. 2024–10984 Filed 5–17–24; 8:45 am]
BILLING CODE 4410–PN–P
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]]>Agencies
[Federal Register Volume 89, Number 98 (Monday, May 20, 2024)]
[Notices]
[Pages 43874-43875]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-10984]
=======================================================================
-----------------------------------------------------------------------
DEPARTMENT OF JUSTICE
[OMB Control Number 1103-0120]
Agency Information Collection Activities; Proposed eCollection
eComments Requested; Extension of a Previously Approved Collection;
Title: DOJ's OMB Circular A-11 Section 280 Information Collection
Request: Improving Federal Customer Experience
AGENCY: Department of Justice, Office of the Chief Information Officer.
ACTION: 60-Day notice.
-----------------------------------------------------------------------
SUMMARY: The Department of Justice (DOJ), Office of the Chief
Information Officer will be submitting the following information
collection request to the Office of Management and Budget (OMB) for
review and approval in accordance with the Paperwork Reduction Act of
1995.
DATES: Comments are encouraged and will be accepted for 60 days until
July 19, 2024.
FOR FURTHER INFORMATION CONTACT: If you have additional comments
especially on the estimated public burden or associated response time,
suggestions, or need a copy of the proposed information collection
instrument with instructions or additional information, please contact
Darwin Arceo, 950 Penn. Ave., NW Washington, DC 20530, Phone: 202-255-
1925, Email: [email protected].
SUPPLEMENTARY INFORMATION: Written comments and suggestions from the
public and affected agencies concerning the proposed collection of
information are encouraged. Your comments should address one or more of
the following four points:
--Evaluate whether the proposed collection of information is necessary
for the proper performance of the functions of the U.S. Department of
Justice, including whether the information will have practical utility;
[[Page 43875]]
--Evaluate the accuracy of the agency's estimate of the burden of the
proposed collection of information, including the validity of the
methodology and assumptions used;
--Evaluate whether and if so how the quality, utility, and clarity of
the information to be collected can be enhanced; and
--Minimize the burden of the collection of information on those who are
to respond, including through the use of appropriate automated,
electronic, mechanical, or other technological collection techniques or
other forms of information technology, e.g., permitting electronic
submission of responses.
Abstract: Under the PRA, (44 U.S.C. 3501-3520) Federal Agencies
must obtain approval from the Office of Management and Budget (OMB) for
each collection of information they conduct or sponsor. ``Collection of
information'' is defined in 44 U.S.C. 3502(3) and 5 CFR 1320.3(c) and
includes Agency requests or requirements that members of the public
submit reports, keep records, or provide information to a third party.
Section 3506(c)(2)(A) of the PRA requires Federal Agencies to provide a
60-day notice in the Federal Register concerning each proposed
collection of information, including each proposed extension of an
existing collection of information, before submitting the collection to
OMB for approval. To comply with this requirement, DOJ is publishing
notice of the proposed collection of information set forth in this
document.
Whether seeking a loan, Social Security benefits, veteran's
benefits, or other services provided by the Federal Government,
individuals and businesses expect Government customer services to be
efficient and intuitive, just like services from leading private-sector
organizations. Yet the 2016 American Consumer Satisfaction Index and
the 2017 Forrester Federal Customer Experience Index show that, on
average, Government services lag nine percentage points behind the
private sector.
A modern, streamlined and responsive customer experience means:
Raising government-wide customer experience to the average of the
private sector service industry; developing indicators for high-impact
Federal programs to monitor progress towards excellent customer
experience and mature digital services; and providing the structure
(including increasing transparency) and resources to ensure customer
experience is a focal point for agency leadership. To support this, OMB
Circular A-11 Section 280 established government-wide standards for
mature customer experience organizations in government and measurement.
To enable Federal programs to deliver the experience taxpayers deserve,
they must undertake three general categories of activities: Conduct
ongoing customer research, gather and share customer feedback, and test
services and digital products.
These data collection efforts may be either qualitative or
quantitative in nature or may consist of mixed methods. Additionally,
data may be collected via a variety of means, including but not limited
to electronic or social media, direct or indirect observation (i.e., in
person, video and audio collections), interviews, questionnaires,
surveys, and focus groups. Inquiries will be limited to data
collections that solicit strictly voluntary opinions or responses.
Steps will be taken to ensure anonymity of respondents in each activity
covered by this request.
The results of the data collected will be used to improve the
delivery of Federal services and programs. It will include the creation
of personas, customer journey maps, and reports and summaries of
customer feedback data and user insights. It will also provide
government-wide data on customer experience that can be displayed on
performance.gov to help build transparency and accountability of
Federal programs to the customers they serve.
Overview of This Information Collection
1. Type of Information Collection: Extension of a previously
approved collection.
2. The Title of the Form/Collection: DOJ's OMB Circular A-11
Section 280 Information Collection Request: Improving Federal Customer
Experience.
3. The agency form number, if any, and the applicable component of
the Department sponsoring the collection: DOJ, Office of the Chief
Information Officer.
4. Affected public who will be asked or required to respond, as
well as the obligation to respond: Affected Public: State, local and
tribal governments, individuals and households, Private Sector-for or
not for profit institutions, and Federal Government]. The obligation to
respond is voluntary.
5. An estimate of the total number of respondents and the amount of
time estimated for an average respondent to respond: 2,001,550.
The time per response Varied, dependent upon the data collection
method used. The possible response time to complete a questionnaire or
survey may be 3 minutes or up to 1.5 hours to participate in an
interview.
6. An estimate of the total annual burden (in hours) associated
with the collection: Ex: The total annual burden hours for this
collection is 101,125.
7. An estimate of the total annual cost burden associated with the
collection, if applicable: $0.
Total Burden Hours
--------------------------------------------------------------------------------------------------------------------------------------------------------
Total annual
Activity Number of Frequency Total annual Time per response burden
respondents responses (hours)
--------------------------------------------------------------------------------------------------------------------------------------------------------
Title................................... 2,0001, 550 1/annually................. 2, 001,550 Varies..................... 101,125
---------------------------------------------------------------------------------------------------------------
Unduplicated Totals..................... ................. ........................... ................. ........................... hrs.
--------------------------------------------------------------------------------------------------------------------------------------------------------
If additional information is required contact: Darwin Arceo,
Department Clearance Officer, United States Department of Justice,
Justice Management Division, Policy and Planning Staff, Two
Constitution Square, 145 N Street NE, 4W-218, Washington, DC.
Dated: May 15, 2024.
Darwin Arceo,
Department Clearance Officer for PRA, U.S. Department of Justice.
[FR Doc. 2024-10984 Filed 5-17-24; 8:45 am]
BILLING CODE 4410-PN-P
