Agency Information Collection Activities; DOI Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 25895-25897 [2024-07828]
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Federal Register / Vol. 89, No. 72 / Friday, April 12, 2024 / Notices
HUD is seeking approval from
the Office of Management and Budget
(OMB) for the information collection
described below. In accordance with the
Paperwork Reduction Act, HUD is
requesting comment from all interested
parties on the proposed collection of
information. The purpose of this notice
is to allow for 60 days of public
comment.
SUMMARY:
DATES:
Comments Due Date: June 11,
2024.
Interested persons are
invited to submit comments regarding
this proposal. Written comments and
recommendations for the proposed
information collection can be sent
within 60 days of publication of this
notice to www.reginfo.gov/public/do/
PRAMain. Find this particular
information collection by selecting
‘‘Currently under 60-day Review—Open
for Public Comments’’ or by using the
search function. Interested persons are
also invited to submit comments
regarding this proposal by name and/or
OMB Control Number and should be
sent to: Colette Pollard, Reports
Management Officer, REE, Department
of Housing and Urban Development,
451 7th Street SW, Room 8210,
Washington, DC 20410–5000; telephone
202–402–3577 (this is not a toll-free
number) or email:
PaperworkReductionActOffice@
hud.gov.
ADDRESSES:
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FOR FURTHER INFORMATION CONTACT:
Colette Pollard, Reports Management
Officer, REE, Department of Housing
and Urban Development, 451 7th Street
SW, Washington, DC 20410; email
Colette Pollard at Colette.Pollard@
hud.gov or telephone 202–402–3400.
This is not a toll-free number. HUD
welcomes and is prepared to receive
calls from individuals who are deaf or
hard of hearing, as well as individuals
with speech and communication
disabilities. To learn more about how to
make an accessible telephone call,
please visit https://www.fcc.gov/
consumers/guides/telecommunicationsrelay-service-trs. Copies of available
documents submitted to OMB may be
obtained from Ms. Pollard.
SUPPLEMENTARY INFORMATION: This
notice informs the public that HUD is
seeking approval from OMB for the
information collection described in
Section A.
A. Overview of Information Collection
Title of Information Collection:
Request for Withdrawals from
Replacements Reserves or Residual
Receipts Funds.
OMB Approval Number: 2502–0555.
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OMB Expiration Date: April 30, 2024.
Type of Request: Extension of a
currently approved collection.
Form Number: HUD–9250 Funds
Authorization.
Description of the need for the
information and proposed use: Project
owners are required to submit this
information and supporting
documentation when requesting a
withdrawal for funds from the Reserves
for Replacement or Residual Receipt
escrow accounts. HUD or the lender/
servicer reviews this information to
ensure that funds are withdrawn and
used in accordance with regulatory and
administrative policy.
Respondents: Not-for-profit and
restricted distribution property owners.
Estimated Number of Respondents:
30,791.
Estimated Number of Responses:
8,314.
Frequency of Response: varies.
Average Hours per Response: 1⁄2 hour.
Total Estimated Burden: 20,784.
B. Solicitation of Public Comment
This notice is soliciting comments
from members of the public and affected
parties concerning the collection of
information described in Section A on
the following:
(1) Whether the proposed collection
of information is necessary for the
proper performance of the functions of
the agency, including whether the
information will have practical utility;
(2) The accuracy of the agency’s
estimate of the burden of the proposed
collection of information;
(3) Ways to enhance the quality,
utility, and clarity of the information to
be collected; and
(4) Ways to minimize the burden of
the collection of information on those
who are to respond; including through
the use of appropriate automated
collection techniques or other forms of
information technology, e.g., permitting
electronic submission of responses.
HUD encourages interested parties to
submit comment in response to these
questions.
C. Authority
Section 3507 of the Paperwork
Reduction Act of 1995, 44 U.S.C. 3507.
Jeffrey D. Little,
General Deputy Assistant Secretary, Office
of Housing.
[FR Doc. 2024–07772 Filed 4–11–24; 8:45 am]
BILLING CODE 4210–67–P
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25895
DEPARTMENT OF THE INTERIOR
Office of the Secretary
[245D0102DM, DS600000,
DLSN00000.000000, DX6CS25; OMB Control
Number 1090–0011]
Agency Information Collection
Activities; DOI Generic Clearance for
the Collection of Qualitative Feedback
on Agency Service Delivery
Office of the Secretary, Interior.
Notice of information collection;
request for comment.
AGENCY:
ACTION:
In accordance with the
Paperwork Reduction Act of 1995, we,
the Office of the Secretary are proposing
to renew an information collection with
revisions.
DATES: Interested persons are invited to
submit comments on or before June 11,
2024.
ADDRESSES: Written comments and
recommendations for the proposed
information collection should be sent to
the Departmental Information Collection
Clearance Officer (ICCO), 1849 C Street
NW, Washington, DC 20240; or by email
to PRA@ios.doi.gov. Please reference
Office of Management and Budget
(OMB) Control Number 1090–0011 in
the subject line of your comments.
FOR FURTHER INFORMATION CONTACT: To
request additional information about
this ICR, contact Jeffrey Parrillo,
Departmental ICCO, 1849 C Street NW,
Washington, DC 20240; by telephone
202–208–7072; or by email to PRA@
ios.doi.gov. Individuals in the United
States who are deaf, deafblind, hard of
hearing, or have a speech disability may
dial 711 (TTY, TDD, or TeleBraille) to
access telecommunications relay
services. Individuals outside the United
States should use the relay services
offered within their country to make
international calls to the point-ofcontact in the United States.
SUPPLEMENTARY INFORMATION: In
accordance with the Paperwork
Reduction Act (PRA, 44 U.S.C. 3501 et
seq.) and its implementing regulations
at 5 CFR 1320.8(d)(1), all information
collections require approval under the
PRA. We may not conduct or sponsor
and you are not required to respond to
a collection of information unless it
displays a currently valid OMB control
number.
As part of our continuing effort to
reduce paperwork and respondent
burdens, we invite the public and other
Federal agencies to comment on new,
proposed, revised, and continuing
collections of information. This helps us
assess the impact of our information
SUMMARY:
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25896
Federal Register / Vol. 89, No. 72 / Friday, April 12, 2024 / Notices
collection requirements and minimize
the public’s reporting burden. It also
helps the public understand our
information collection requirements and
provide the requested data in the
desired format.
We are especially interested in public
comment addressing the following:
(1) Whether or not the collection of
information is necessary for the proper
performance of the functions of the
agency, including whether or not the
information will have practical utility;
(2) The accuracy of our estimate of the
burden for this collection of
information, including the validity of
the methodology and assumptions used;
(3) Ways to enhance the quality,
utility, and clarity of the information to
be collected; and
(4) How might the agency minimize
the burden of the collection of
information on those who are to
respond, including through the use of
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology, e.g., permitting
electronic submission of response.
Comments that you submit in
response to this notice are a matter of
public record. We will include or
summarize each comment in our request
to OMB to approve this ICR. Before
including your address, phone number,
email address, or other personal
identifying information in your
comment, you should be aware that
your entire comment—including your
personal identifying information—may
be made publicly available at any time.
While you can ask us in your comment
to withhold your personal identifying
information from public review, we
cannot guarantee that we will be able to
do so.
Abstract: This information collection
activity will garner qualitative customer
and stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. By
qualitative feedback, we mean
information that provides useful
insights on perceptions and opinions
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences, and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative,
and actionable communications
between the Agency and its customers
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16:47 Apr 11, 2024
Jkt 262001
and stakeholders. It will also allow
feedback to contribute directly to the
improvement of program management.
Requests under this generic clearance
will be submitted to OMB via Form DI–
4011, ‘‘Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.’’
Feedback collected under this generic
clearance will provide useful
information, but it will not yield data
that can be generalized to the overall
population. This type of generic
clearance for qualitative information
will not be used for quantitative
information collections that are
designed to yield reliably actionable
results, such as monitoring trends over
time or documenting program
performance. Such data uses require
more rigorous designs that address: the
target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
The types of collections that this
generic clearance covers include, but are
not limited to:
• Customer comment cards/
complaint forms;
• Focus Groups of customers,
potential customers, delivery partners,
or other stakeholders;
• One-time or panel discussion
groups;
• Moderated, un-moderated, inperson, and/or remote-usability studies;
• Qualitative customer satisfaction
surveys (e.g., post-transaction surveys;
opt-out web surveys);
• Customer satisfaction qualitative
surveys (e.g., those designed to detect
early warning signs of dissatisfaction
with agency service delivery); and
• Advance testing of noncontroversial information collections,
including Federal forms, as part of focus
groups, in-person observations of users’
perceptions of the forms and questions
(cognitive testing), web-based
experiments, and randomized
controlled experiments to refine
questions (in accordance with OMB
Memorandum ‘‘Testing and Simplifying
Federal Forms’’, August 9, 2012).
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A proposed collection for approval
under this generic clearance will only
be submitted to OMB if it meets the
following conditions:
• Information gathered will be used
only internally for general service
improvement and program management
purposes and is not intended for release
outside of the agency;
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
• Information gathered will be
qualitative; the collections will not be
designed or expected to yield
statistically reliable results or used as
though the results are generalizable to
the population of study;
• The collections are voluntary;
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
• With the exception of information
needed to provide renumeration for
participants of focus groups and
cognitive laboratory studies, personally
identifiable information (PII) is
collected only to the extent necessary
and is not retained; and
• Bureaus/offices will utilize the preapproved Suite of Questions when
developing questionnaires for
submission to OMB under the DOI ‘‘Fast
Track’’ generic clearance.
Questionnaires should be limited to no
more than 15 questions (with a
maximum of 2 open-ended questions)
and should take no longer than 10–15
minutes to complete.
Proposed Revisions
We propose to revise the Suite of
Questions to incorporate the following
updates:
(1) Add questions related to:
a. Tribal specific areas of Department
of the Interior work.
b. Communication use and
preferences.
c. Planning and logistics, including
expenses, activities, motivations and
future plans.
d. Science and resources.
e. Program evaluation, including
quality and feedback on research
activities and products.
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Federal Register / Vol. 89, No. 72 / Friday, April 12, 2024 / Notices
f. Conservation and restoration
training, safety, and respondent/
organization roles.
g. Hunting experience and
satisfaction.
h. Organization details and roles.
i. Opinions regarding participation in
a survey.
j. Use of mobile application
technology.
k. Preference for technology platforms
used for virtual meetings.
(2) Modify existing questions to:
a. Be applicable to a wider range of
the Department of the Interior Bureaus
and Offices.
b. Streamline response options to
reflect best practices used in other
Federal land management collections.
c. Correct grammar, punctuation, and
minor wording changes to improve
clarity.
(3) Remove questions which are
duplicative of other questions contained
in the Suite of Questions.
(4) Clarify and streamline the use of
the Likert scale questions to measure
opinions, attitudes, or behaviors more
accurately.
A copy of the draft suite of questions
is available to the public for viewing by
submitting an email request to the
Departmental Information Collection
Clearance Officer as provided in the FOR
FURTHER INFORMATION CONTACT section of
this notice.
Title of Collection: DOI Generic
Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery.
OMB Control Number: 1090–0011.
Form Number: DI–4011.
Type of Review: Revision of a
currently approved collection.
Respondents/Affected Public:
Individuals/households; businesses;
and, State, local, and Tribal
governments.
Total Estimated Number of Annual
Respondents: 95,000.
Total Estimated Number of Annual
Responses: 95,000.
Estimated Average Completion Time
per Response: 10 minutes.
Total Estimated Number of Annual
Burden Hours: 15,833.
Respondent’s Obligation: Voluntary.
Frequency of Collection: On occasion.
Total Estimated Annual Nonhour
Burden Cost: None.
An agency may not conduct or
sponsor and a person is not required to
respond to a collection of information
unless it displays a currently valid OMB
control number.
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The authority for this action is the
Paperwork Reduction Act of 1995 (44
U.S.C. 3501 et seq.).
Jeffrey Parrillo,
Departmental Information Collection
Clearance Officer.
[FR Doc. 2024–07828 Filed 4–11–24; 8:45 am]
BILLING CODE 4334–63–P
DEPARTMENT OF THE INTERIOR
Office of the Solicitor
[DOI–2021–0003; 24XD4523WS,
DWSN00000.000000, DL90000000,
DP.90008]
Privacy Act of 1974; System of
Records
Office of the Secretary, Interior.
Notice of a modified system of
AGENCY:
ACTION:
records.
Pursuant to the provisions of
the Privacy Act of 1974, as amended,
the Department of the Interior (DOI,
Department) is issuing a public notice of
its intent to modify the Privacy Act
system of records, INTERIOR/DOI–71,
Electronic FOIA Tracking System and
FOIA Case Files. In this notice, DOI is
proposing to consolidate the system of
records with INTERIOR/OS–69,
Freedom of Information Act Appeals
Files, system of records; update the
system name to INTERIOR/DOI–71,
Freedom of Information Act (FOIA)
Files; and provide updates to all
sections of the notice in accordance
with the Privacy Act and Office of
Management and Budget (OMB) policy.
DATES: This modified system will be
effective upon publication. New or
modified routine uses will be effective
May 13, 2024. Submit comments on or
before May 13, 2024.
ADDRESSES: You may send comments
identified by docket number [DOI–
2021–0003] by any of the following
methods:
• Federal eRulemaking Portal:
https://www.regulations.gov. Follow the
instructions for sending comments.
• Email: DOI_Privacy@ios.doi.gov.
Include docket number [DOI–2021–
0003] in the subject line of the message.
• U.S. Mail or Hand-Delivery: Teri
Barnett, Departmental Privacy Officer,
U.S. Department of the Interior, 1849 C
Street NW, Room 7112, Washington, DC
20240.
Instructions: All submissions received
must include the agency name and
docket number [DOI–2021–0003]. All
comments received will be posted
without change to https://
www.regulations.gov, including any
personal information provided.
SUMMARY:
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25897
Docket: For access to the docket to
read background documents or
comments received, go to https://
www.regulations.gov.
FOR FURTHER INFORMATION CONTACT: Teri
Barnett, Departmental Privacy Officer,
U.S. Department of the Interior, 1849 C
Street NW, Room 7112, Washington, DC
20240, DOI_Privacy@ios.doi.gov or (202)
208–1605.
SUPPLEMENTARY INFORMATION:
I. Background
The DOI maintains the Departmentwide system of records, INTERIOR/
DOI–71, Electronic FOIA Tracking
System and FOIA Case Files, to enable
the Department to administer the FOIA
Program more efficiently. This system of
records contains information on
individuals for the purposes of
managing and processing FOIA
requests, some of which may be
processed in tandem with the Privacy
Act of 1974, as amended, and supports
the oversight and management of
appeals filed by individuals under the
FOIA and Privacy Act.
This notice also covers DOI FOIA
Program records and case files managed
by DOI bureaus and offices that may
include administrative records,
communications, and other documents
related to administration of the FOIA
Program. Each DOI bureau and office is
responsible for managing its own
records related to its FOIA program. DOI
is publishing this revised system of
records notice (SORN) to consolidate
two systems of records that support the
administration of the DOI FOIA Program
and cover the full lifecycle of a FOIA
request to include the appeals process:
INTERIOR/DOI–71, Electronic FOIA
Tracking System and FOIA Case Files,
81 FR 33544 (May 26, 2016),
modification published at 86 FR 50156
(September 7, 2021); and INTERIOR/
OS–69, Freedom of Information Act
Appeals Files, 64 FR 16986 (April 7,
1999), modification published at 86 FR
50156 (September 7, 2021). DOI is also
proposing to update the system name to
INTERIOR/DOI–71, Freedom of
Information Act (FOIA) Files, and is
updating all sections of the notice to
reflect changes for the modified
consolidated system in accordance with
the Privacy Act of 1974 and OMB
Circular A–108, Federal Agency
Responsibilities for Review, Reporting,
and Publication under the Privacy Act.
The routine uses contained in the
INTERIOR/OS–69 SORN are also
reflected in the previously published
INTERIOR/DOI–71 SORN. In this
notice, DOI is changing the routine uses
from a numeric to alphabetic list and is
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]]>Agencies
[Federal Register Volume 89, Number 72 (Friday, April 12, 2024)]
[Notices]
[Pages 25895-25897]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-07828]
=======================================================================
-----------------------------------------------------------------------
DEPARTMENT OF THE INTERIOR
Office of the Secretary
[245D0102DM, DS600000, DLSN00000.000000, DX6CS25; OMB Control Number
1090-0011]
Agency Information Collection Activities; DOI Generic Clearance
for the Collection of Qualitative Feedback on Agency Service Delivery
AGENCY: Office of the Secretary, Interior.
ACTION: Notice of information collection; request for comment.
-----------------------------------------------------------------------
SUMMARY: In accordance with the Paperwork Reduction Act of 1995, we,
the Office of the Secretary are proposing to renew an information
collection with revisions.
DATES: Interested persons are invited to submit comments on or before
June 11, 2024.
ADDRESSES: Written comments and recommendations for the proposed
information collection should be sent to the Departmental Information
Collection Clearance Officer (ICCO), 1849 C Street NW, Washington, DC
20240; or by email to [email protected]. Please reference Office of
Management and Budget (OMB) Control Number 1090-0011 in the subject
line of your comments.
FOR FURTHER INFORMATION CONTACT: To request additional information
about this ICR, contact Jeffrey Parrillo, Departmental ICCO, 1849 C
Street NW, Washington, DC 20240; by telephone 202-208-7072; or by email
to [email protected]. Individuals in the United States who are deaf,
deafblind, hard of hearing, or have a speech disability may dial 711
(TTY, TDD, or TeleBraille) to access telecommunications relay services.
Individuals outside the United States should use the relay services
offered within their country to make international calls to the point-
of-contact in the United States.
SUPPLEMENTARY INFORMATION: In accordance with the Paperwork Reduction
Act (PRA, 44 U.S.C. 3501 et seq.) and its implementing regulations at 5
CFR 1320.8(d)(1), all information collections require approval under
the PRA. We may not conduct or sponsor and you are not required to
respond to a collection of information unless it displays a currently
valid OMB control number.
As part of our continuing effort to reduce paperwork and respondent
burdens, we invite the public and other Federal agencies to comment on
new, proposed, revised, and continuing collections of information. This
helps us assess the impact of our information
[[Page 25896]]
collection requirements and minimize the public's reporting burden. It
also helps the public understand our information collection
requirements and provide the requested data in the desired format.
We are especially interested in public comment addressing the
following:
(1) Whether or not the collection of information is necessary for
the proper performance of the functions of the agency, including
whether or not the information will have practical utility;
(2) The accuracy of our estimate of the burden for this collection
of information, including the validity of the methodology and
assumptions used;
(3) Ways to enhance the quality, utility, and clarity of the
information to be collected; and
(4) How might the agency minimize the burden of the collection of
information on those who are to respond, including through the use of
appropriate automated, electronic, mechanical, or other technological
collection techniques or other forms of information technology, e.g.,
permitting electronic submission of response.
Comments that you submit in response to this notice are a matter of
public record. We will include or summarize each comment in our request
to OMB to approve this ICR. Before including your address, phone
number, email address, or other personal identifying information in
your comment, you should be aware that your entire comment--including
your personal identifying information--may be made publicly available
at any time. While you can ask us in your comment to withhold your
personal identifying information from public review, we cannot
guarantee that we will be able to do so.
Abstract: This information collection activity will garner
qualitative customer and stakeholder feedback in an efficient, timely
manner, in accordance with the Administration's commitment to improving
service delivery. By qualitative feedback, we mean information that
provides useful insights on perceptions and opinions but are not
statistical surveys that yield quantitative results that can be
generalized to the population of study. This feedback will provide
insights into customer or stakeholder perceptions, experiences, and
expectations, provide an early warning of issues with service, or focus
attention on areas where communication, training or changes in
operations might improve delivery of products or services. These
collections will allow for ongoing, collaborative, and actionable
communications between the Agency and its customers and stakeholders.
It will also allow feedback to contribute directly to the improvement
of program management. Requests under this generic clearance will be
submitted to OMB via Form DI-4011, ``Generic Clearance for the
Collection of Qualitative Feedback on Agency Service Delivery.''
Feedback collected under this generic clearance will provide useful
information, but it will not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: the target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential non-response bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior fielding the
study. Depending on the degree of influence the results are likely to
have, such collections may still be eligible for submission for other
generic mechanisms that are designed to yield quantitative results.
The types of collections that this generic clearance covers
include, but are not limited to:
Customer comment cards/complaint forms;
Focus Groups of customers, potential customers, delivery
partners, or other stakeholders;
One-time or panel discussion groups;
Moderated, un-moderated, in-person, and/or remote-
usability studies;
Qualitative customer satisfaction surveys (e.g., post-
transaction surveys; opt-out web surveys);
Customer satisfaction qualitative surveys (e.g., those
designed to detect early warning signs of dissatisfaction with agency
service delivery); and
Advance testing of non-controversial information
collections, including Federal forms, as part of focus groups, in-
person observations of users' perceptions of the forms and questions
(cognitive testing), web-based experiments, and randomized controlled
experiments to refine questions (in accordance with OMB Memorandum
``Testing and Simplifying Federal Forms'', August 9, 2012).
A proposed collection for approval under this generic clearance
will only be submitted to OMB if it meets the following conditions:
Information gathered will be used only internally for
general service improvement and program management purposes and is not
intended for release outside of the agency;
Information gathered will not be used for the purpose of
substantially informing influential policy decisions;
Information gathered will be qualitative; the collections
will not be designed or expected to yield statistically reliable
results or used as though the results are generalizable to the
population of study;
The collections are voluntary;
The collections are low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the Federal Government;
The collections are non-controversial and do not raise
issues of concern to other Federal agencies;
Any collection is targeted to the solicitation of opinions
from respondents who have experience with the program or may have
experience with the program in the near future;
With the exception of information needed to provide
renumeration for participants of focus groups and cognitive laboratory
studies, personally identifiable information (PII) is collected only to
the extent necessary and is not retained; and
Bureaus/offices will utilize the pre-approved Suite of
Questions when developing questionnaires for submission to OMB under
the DOI ``Fast Track'' generic clearance. Questionnaires should be
limited to no more than 15 questions (with a maximum of 2 open-ended
questions) and should take no longer than 10-15 minutes to complete.
Proposed Revisions
We propose to revise the Suite of Questions to incorporate the
following updates:
(1) Add questions related to:
a. Tribal specific areas of Department of the Interior work.
b. Communication use and preferences.
c. Planning and logistics, including expenses, activities,
motivations and future plans.
d. Science and resources.
e. Program evaluation, including quality and feedback on research
activities and products.
[[Page 25897]]
f. Conservation and restoration training, safety, and respondent/
organization roles.
g. Hunting experience and satisfaction.
h. Organization details and roles.
i. Opinions regarding participation in a survey.
j. Use of mobile application technology.
k. Preference for technology platforms used for virtual meetings.
(2) Modify existing questions to:
a. Be applicable to a wider range of the Department of the Interior
Bureaus and Offices.
b. Streamline response options to reflect best practices used in
other Federal land management collections.
c. Correct grammar, punctuation, and minor wording changes to
improve clarity.
(3) Remove questions which are duplicative of other questions
contained in the Suite of Questions.
(4) Clarify and streamline the use of the Likert scale questions to
measure opinions, attitudes, or behaviors more accurately.
A copy of the draft suite of questions is available to the public
for viewing by submitting an email request to the Departmental
Information Collection Clearance Officer as provided in the FOR FURTHER
INFORMATION CONTACT section of this notice.
Title of Collection: DOI Generic Clearance for the Collection of
Qualitative Feedback on Agency Service Delivery.
OMB Control Number: 1090-0011.
Form Number: DI-4011.
Type of Review: Revision of a currently approved collection.
Respondents/Affected Public: Individuals/households; businesses;
and, State, local, and Tribal governments.
Total Estimated Number of Annual Respondents: 95,000.
Total Estimated Number of Annual Responses: 95,000.
Estimated Average Completion Time per Response: 10 minutes.
Total Estimated Number of Annual Burden Hours: 15,833.
Respondent's Obligation: Voluntary.
Frequency of Collection: On occasion.
Total Estimated Annual Nonhour Burden Cost: None.
An agency may not conduct or sponsor and a person is not required
to respond to a collection of information unless it displays a
currently valid OMB control number.
The authority for this action is the Paperwork Reduction Act of
1995 (44 U.S.C. 3501 et seq.).
Jeffrey Parrillo,
Departmental Information Collection Clearance Officer.
[FR Doc. 2024-07828 Filed 4-11-24; 8:45 am]
BILLING CODE 4334-63-P
