Agency Information Collection Activities, Proposed Collection: Request for Comments on Evaluating the Interview Requirement for Supplemental Nutrition Assistance Program (SNAP) Certification Study, 23539-23545 [2024-07164]

Download as PDF Federal Register / Vol. 89, No. 66 / Thursday, April 4, 2024 / Notices ddrumheller on DSK120RN23PROD with NOTICES1 meetings, and other types of information that could affect or would be of interest to our constituents and stakeholders. The Constituent Update is available on the FSIS web page. Through the web page, FSIS can provide information to a much broader, more diverse audience. In addition, FSIS offers an email subscription service which provides automatic and customized access to selected food safety news and information. This service is available at: https://www.fsis.usda.gov/subscribe. Options range from recalls to export information, regulations, directives, and notices. Customers can add or delete subscriptions themselves and have the option to password protect their accounts. 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Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language) should contact the responsible Mission Area, agency, or staff office; the USDA TARGET Center at (202) 720–2600 (voice and TTY); or the Federal Relay Service at (800) 877–8339. To file a program discrimination complaint, a complainant should complete a Form AD–3027, USDA Program Discrimination Complaint Form, which can be obtained online at https://www.usda.gov/forms/electronicforms, from any USDA office, by calling (866) 632–9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights VerDate Sep<11>2014 17:01 Apr 03, 2024 Jkt 262001 violation. The completed AD–3027 form or letter must be submitted to USDA by: (1) Mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue SW, Washington, DC 20250–9410; (2) Fax: (833) 256–1665 or (202) 690– 7442; or (3) Email: program.intake@usda.gov. USDA is an equal opportunity provider, employer, and lender. Paul Kiecker, Administrator. [FR Doc. 2024–07127 Filed 4–3–24; 8:45 am] BILLING CODE 3410–DM–P DEPARTMENT OF AGRICULTURE Food and Nutrition Service Agency Information Collection Activities, Proposed Collection: Request for Comments on Evaluating the Interview Requirement for Supplemental Nutrition Assistance Program (SNAP) Certification Study Food and Nutrition Service (FNS), USDA. ACTION: Notice. AGENCY: In accordance with the Paperwork Reduction Act of 1995, this notice invites the general public and other public agencies to comment on this proposed information collection. This is a new information collection for the contract of the study titled ‘‘Evaluating the Interview Requirement for SNAP Certification.’’ The purpose of this collection is to help FNS describe the effects of waiving the interview requirement, including SNAP agency processes and staff experiences with implementing the no-interview demonstration, analyzing the differences in outcomes for SNAP applicants and recipients, and identifying key lessons to inform future policy or implementation. DATES: Written comments must be received on or before June 3, 2024. ADDRESSES: Comments may be mailed to Amanda Wyant, Food and Nutrition Service, U.S. Department of Agriculture, 1320 Braddock Place, 5th Floor, Alexandria, VA 22314. Comments may also be submitted via email to Amanda.Wyant@usda.gov. Comments will also be accepted through the Federal eRulemaking Portal. Go to https://www.regulations.gov, and follow the online instructions for submitting comments electronically. All responses to this notice will be summarized and included in the request for Office of Management and Budget SUMMARY: PO 00000 Frm 00003 Fmt 4703 Sfmt 4703 23539 approval. All comments will be a matter of public record. FOR FURTHER INFORMATION CONTACT: Requests for additional information or copies of this information collection should be directed to Amanda Wyant at 703–305–7537. SUPPLEMENTARY INFORMATION: Comments are invited on (a) whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information shall have practical utility; (b) the accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions that were used; (c) ways to enhance the quality, utility, and clarity of the information to be collected; and (d) ways to minimize the burden of the collection of information on those who are to respond, including use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology. Title: Evaluating the Interview Requirement for SNAP Certification Study. Form Number: N/A. OMB Number: 0584–NEW. Expiration Date: Not yet determined. Type of Request: New collection. Abstract: The Supplemental Nutrition Assistance Program (SNAP) is the foundation of the nation’s nutrition assistance safety net and is a core source of support to millions of Americans, particularly during economic downturns. To help States handle increased need and participation amid the health risks of the pandemic, the Food and Nutrition Service (FNS) offered States a range of flexibilities which provided support to States administering the program and clients in the application process, including the option to waive the certification and recertification interview requirement. This allowed States to continue administering SNAP during the public health emergency with minimal client contact. FNS required States that waived the interview requirement to document their experiences processing cases without the interview. However, more rigorous evidence is needed to confidently understand the effects of waiving the interview requirement. The Evaluating the Interview Requirement for SNAP Certification study will collect information in five States to assess how eliminating interviews affects outcomes, including administrative efficiency, costs, benefit accuracy, and client access. The project E:\FR\FM\04APN1.SGM 04APN1 23540 Federal Register / Vol. 89, No. 66 / Thursday, April 4, 2024 / Notices ddrumheller on DSK120RN23PROD with NOTICES1 will include a randomized control trial (RCT) to analyze the impacts of outcomes between those clients assigned to receive an interview (the regular interview process group) and those assigned to not receive an interview (the no-interview group). The project will also include collection of administrative and quality control data, as well as qualitative information. The qualitative data collection will include virtual site visits and observations, a workflow analysis, and a time-use study. During the site visits, the team will conduct interviews with staff involved with all stages of certification and recertification processes. Site visitors will observe verification calls between eligibility workers and nointerview SNAP applicants to collect information about whether staff carry out policies and procedures as intended. The workflow analysis will involve small group interviews with State and local staff and will support the assessment of the changes required when implementing the no-interview demonstration and the possible challenges. Finally, the study will include a staff time-use survey to determine whether application processing requires more or less time for workers when there is an interview compared to when there is not. Affected public. Members of the public affected by the data collection include State and local government workers from SNAP agencies in five States, as well as staff at not-for-profit organizations, and individuals who apply for or participate in SNAP. Respondent groups identified include (1) State SNAP directors, (2) State SNAP policy directors, (3) State SNAP field operations managers, (4) State data systems staff, (5) State quality control (QC) staff, (6) local SNAP directors, (7) local SNAP office supervisors, (8) eligibility workers, (9) customer service staff, (10) community based organizations (CBOs) and advocates, and (11) SNAP applicants and participants. Estimated number of respondents. The total estimated number of unique respondents—which includes everyone contacted for data collection regardless of whether they participate—is 494. VerDate Sep<11>2014 17:01 Apr 03, 2024 Jkt 262001 This includes up to 65 individuals/ households, 409 State and local government staff, and 20 community based organization staff or advocates. The study team will contact 65 individuals/households, out of which 50 SNAP applicants or participants will participate in an observation and 15 SNAP applicants or participants will be considered nonrespondents. The study team will contact 63 State SNAP agency staff, which includes SNAP directors, SNAP policy directors, State SNAP field operations managers, State data systems staff, and State QC staff. The study team will contact 67 local agency directors/ supervisors, out of which 20 will be considered nonrespondents. The study team will contact 279 local agency direct service staff, out of which 80 will be considered nonrespondents. Fifteen of the State directors will provide administrative data. The study team will contact 20 community based organizations or advocates for virtual interviews. Respondents will participate in multiple activities as follows: • 5 State SNAP directors (one from each State will participate in the interviews and workflow analysis) • 5 State SNAP policy directors (one from each State will participate in the interviews, document review and workflow analysis) • 20 State field operations managers (four from each State will participate in the interviews and workflow analysis) • 15 State data systems staff (three from each State will participate in the interviews, workflow analysis, and administrative data collection) • 15 Local SNAP directors (three from each State will participate in the interviews and work flow analysis) • 30 Local SNAP office supervisors (6 from each State will participate in the time-use survey, workflow analysis, and/or the interviews) • 135 Eligibility workers (27 from each State will participate in the time-use survey, observations, workflow analysis, and/or interviews. Eligibility workers could participate in one or multiple activities in the study. Amongst the 135 eligibility workers, 90 will have participated in the time- PO 00000 Frm 00004 Fmt 4703 Sfmt 4703 use survey, 50 will have participated in the observations, 45 will have participated in the interviews, and 30 will have participated in the workflow analysis) • 60 customer service staff (12 from each State will participate in the timeuse survey, workflow analysis, and/or the interviews. Customer service staff could participate in the time-use survey and the interviews or the interviews and observations or only one of these activities. Amongst the 60 customer service staff, 30 will have participated in the time-use survey, 30 will have participated in the workflow analysis, and 30 will have participated in the interviews) The 15 State QC staff will participate in the interviews. Before the start of data collection in one non-study State, we will pretest the semi-structured interview guide with one State SNAP director, one State SNAP policy director, one State data system staff, one Local SNAP director, one eligibility worker, and one customer service staff member. We also will pretest the timeuse survey with one eligibility worker, one customer service staff, and one Local SNAP office supervisor. Estimated number of responses per respondent. Across all 494 unique respondents (379 respondents and 115 non-respondents) and 3,159 annual responses, the average number of responses is 6.39. Estimated total annual responses. 3,159. Estimated time per response. The time per all respondent/non-respondent group was used to determine the annual frequency estimates. The estimated time per response varies from 0.0835 hours for activities related to reading email reminders for the time-use survey to 24 hours for State data systems staff to provide administrative data. The response time will vary depending on the respondent group, with an average estimated time of 105 minutes (1.75 hours). Estimated total annual burden on respondents. The total estimated annual burden on respondents is 108,300 minutes (1,805 hours). BILLING CODE 3410–30–P E:\FR\FM\04APN1.SGM 04APN1 ddrumheller on DSK120RN23PROD with NOTICES1 VerDate Sep<11>2014 RESPONDENTS NON-RESPONDENTS Jkt 262001 PO 00000 Frequency of response Total annual responses Hours per response Annual burden (hours) Number of nonrespondents Frequency of response Total annual respon -ses Hours per response Annual burden (hours) 15 15 1 15 24.00 360.00 0 0 0 0.00 0.00 360.00 $51.99 $18,716.40 5 5 1 5 0.50 2.50 0 0 0 0.00 0.00 2.50 83.18 $207.95 50 50 1 50 0.58 29.17 0 0 0 000 000 29.17 26.08 $760.67 Houri y Wage rate• Total cost with fringe benefits (33%) Total annualized cost of respondent burden Frm 00005 Fmt 4703 Sfmt 4725 E:\FR\FM\04APN1.SGM 04APN1 Affected public Slate/Local Government Type of respondents State Data Systems Staff Instruments Administrative data Slate/Local Government State SNAP Policy Director Document review State/Local Government Eligibility Worker Observations Slate/Local Government State SNAP Director Semi-structured Interview 5 5 1 5 1.25 6.25 0 0 0 0.00 0.00 6.25 83.18 $519.88 Slate/Local Government State SNAP Policy Director Semi-structured Interview 5 5 1 5 1.25 6.25 0 0 0 0.00 0.00 6.25 83.18 $519.88 Slate/Local Government State Field Operations Manager Semi-structured Interview 20 20 1 20 1.25 25.00 0 0 0 0.00 0.00 25.00 52.14 $1,303.50 Slate/Local Government State Data Systems Staff Semi-structured Interview 15 15 1 15 1.25 18.75 0 0 0 0.00 0.00 18.75 51.99 $974.81 Slate/Local Government State QC Staff Semi-structured Interview 15 15 1 15 1.25 18.75 0 0 0 0.00 0.00 18.75 51.99 $974.81 State/Local Government Local SNAP Director Semi-structured Interview 15 15 1 15 1.25 18.75 0 0 0 000 000 18.75 83.18 $1,559.63 Slate/Local Government Semi-structured Interview 30 30 1 30 1.25 37.50 0 0 0 0.00 0.00 37.50 83.18 $3,119.25 Slate/Local Government Local SNAP Office Supervisor Eligibility Worker Semi-structured Interview 45 45 1 45 1.25 56.25 0 0 0 0.00 0.00 56.25 26.08 $1,467.00 Slate/Local Government Customer Service Staff Semi-structured Interview 30 30 1 30 1.25 37.50 0 0 0 0.00 0.00 37.50 19.80 $742.50 State/Local Government State SNAP Director 1 1 1 1 1.75 1.75 0 0 0 000 000 1.75 83.18 $145.57 Slate/Local Government State SNAP Policy Director 1 1 1 1 1.75 1.75 0 0 0 0.00 0.00 1.75 83.18 $145.57 Stale/Local Government State Data Systems Staff 1 1 1 1 1.75 1.75 0 0 0 0.00 0.00 1.75 51.99 $90.98 Slate/Local Government Local SNAP Director Semi-structured Interview pretest Semi-structured Interview pretest Semi-structured Interview pretest Semi-structured Interview pretest 1 1 1 1 1.75 1.75 0 0 0 000 000 1.75 83.18 $145.57 Federal Register / Vol. 89, No. 66 / Thursday, April 4, 2024 / Notices 17:01 Apr 03, 2024 Sample size Number of respondents Grand total annual burden estimate (hours) 23541 EN04AP24.052</GPH> ddrumheller on DSK120RN23PROD with NOTICES1 23542 1 175 175 0 0 0 000 000 175 2608 S4564 1 1 1 1 1.75 1.75 0 0 0 000 000 1.75 19.80 S34.65 30 30 5 150 075 11250 0 0 0 000 000 11250 5214 $5,865 75 Slate/Local Government Time-use survey 90 90 5 450 075 33750 0 0 0 000 000 33750 2608 $8,802 00 Customer Service Staff Time-use survey 30 30 5 150 075 11250 0 0 0 000 000 11250 1980 $2,227 50 PO 00000 State/Local Government Loca I SI,JAP Office Supervisor Time-use survey daily afternoon reminder email 30 30 5 150 008 1250 0 0 0 000 000 1250 5214 S65175 Frm 00006 Slate/Local Government Elrg1b1lrty Worker Time-use 90 90 5 450 0.08 3750 0 0 0 0.00 0.00 37.50 26.08 S978.00 Slate/Local Government Customer Service Staff 30 30 5 150 008 1250 0 0 0 000 000 1250 1980 S247 50 Stale/Local Government 30 30 5 150 0.08 12.50 0 0 0 0.00 0.00 12.50 52.14 S65175 Slate/Local Government Local Sl~AP Office Supervisor Eligibility Worker 90 90 5 450 0.08 37.50 0 0 0 000 000 37.50 26.08 S978.00 Stale/Local Government Customer Service Staff 30 30 5 150 0.08 12.50 0 0 0 000 000 12.50 1980 S247.50 Stale/Local Government Loca I Sl'IAP Office Supervisor 50 30 1 30 0.17 5.00 20 1 20 0.17 3.33 8.33 52.14 S434.50 Slate/Local Government Eligibility Worker 150 90 1 90 0.17 15.00 60 1 60 0.17 1000 25.00 26.08 S652.00 Slate/Local Government Customer Service Staff 50 30 1 30 017 500 20 1 20 017 333 8.33 1980 S165 00 Stale/Local Government 1 1 1 1 0.75 075 0 0 0 000 000 075 83.18 S62.39 Slate/Local Government Loca I SI,JAP Office Supervisor Eligibility Worker Time-use survey pretest 1 1 5 5 0.75 375 0 0 0 0.00 0.00 375 26.08 S97.80 State/Local Government Customer Service Staff Time-use survey pretest 1 1 5 5 0.75 375 0 0 0 000 000 375 19.80 S74.25 Fmt 4703 Sfmt 4725 E:\FR\FM\04APN1.SGM 04APN1 EN04AP24.053</GPH> Eligibility Worker Slate/Local Government Customer Service Staff State/Local Government Local S~JAP Office Supervisor Eligibility Worker State/Local Government Semi-structured Interview pretest Semi-structured Interview pretest Time-use survey survey daily afternoon reminder email Time-use survey daily afternoon reminder email Time-use survey daily morning email Time-use survey daily morning email Time-use survey daily morning email Time-use survey 1nstruclional email Time-use survey 1nstructional email Time-use survey 1nstructional email Time-use survey pretest Federal Register / Vol. 89, No. 66 / Thursday, April 4, 2024 / Notices 1 17:01 Apr 03, 2024 1 Jkt 262001 VerDate Sep<11>2014 1 State/Local Government ddrumheller on DSK120RN23PROD with NOTICES1 Elig1bil1ty Worker State/Local Government Customer Service Staff State/Local Government Local s1,JAP Office Supervisor State/Local Government Elig1bil1ty Worker Frm 00007 Stale/Local Government Customer Service Staff Stale/Local Government State/Local Government Local s1,1AP Office Supervisor Elig1bil1ty Worker State/Local Government Customer Service Staff State/Local Government Local s1,1AP Office Supervisor State/Local Government Elig1bil1ty Worker State/Local Government Customer Service Staff State/Local Government Slate/Local Government Local s1,JAP Office Supervisor Ellg1b1l1ty Worker Slate/Local Government Customer Service Staff Jkt 262001 Fmt 4703 Sfmt 4725 E:\FR\FM\04APN1.SGM 04APN1 Time-use survey pretest afternoon reminder email Time-use survey pretest afternoon reminder email Time-use survey pretest afternoon reminder email Time-use survey pretest instructional email Time-use survey pretest instructional email Time-use survey pretest instructional email Time-use survey pretest morning email Time-use survey pretest morning email Time-use survey pretest morning email Time-use survey pretest staff questionnaire Time-use survey pretest staff questionnaire Time-use survey pretest staff questionnaire Time-use survey staff questionnaire Time-use survey staff questionnaire Time-use survey staff questionnaire 1 1 1 1 0.08 0.08 0 0 0 000 000 0.08 83.18 $6.93 1 1 1 1 0.08 0.08 0 0 0 000 000 0.08 2608 $2.17 1 1 1 1 0.08 0.08 0 0 0 000 000 0.08 19.80 $1.65 1 1 1 1 0.17 0.17 0 0 0 000 000 0.17 83.18 $13.86 1 1 1 1 017 017 0 0 0 ODO 000 017 2608 $435 1 1 1 1 017 017 0 0 0 ODO 000 017 1980 $330 1 1 1 1 0.08 0.08 0 0 0 ODO 000 0.08 83.18 $6.93 1 1 1 1 008 008 0 0 0 000 000 008 2608 $217 1 1 1 1 0.08 0.08 0 0 0 000 000 0.08 19.80 $1.65 1 1 1 1 0.17 0.17 0 0 0 000 000 0.17 83.18 $13.86 1 1 1 1 0.17 0.17 0 0 0 000 000 0.17 26.08 $4.35 1 1 1 1 0.17 0.17 0 0 0 000 000 0.17 19.80 $3.30 30 30 1 30 0.17 5.00 0 0 0 000 000 5.00 52.14 $260.70 90 90 1 90 0.17 15.00 0 0 0 000 000 15.00 26.08 $391.20 30 30 1 30 017 500 0 0 0 000 000 500 1980 $9900 Federal Register / Vol. 89, No. 66 / Thursday, April 4, 2024 / Notices State/Local Government 17:01 Apr 03, 2024 Local S~IAP Office Supervisor PO 00000 VerDate Sep<11>2014 State/Local Government 23543 EN04AP24.054</GPH> ddrumheller on DSK120RN23PROD with NOTICES1 23544 VerDate Sep<11>2014 State/Local Government State SNAP Policy Director Jkt 262001 State/Local Government State/Local Government State SNAP Field Operations Manager State Data Systems Staff State/Local Government Local SNAP Director State/Local Government State/Local Government Local SNAP Office Supervisor El1g1b11i1y Worker State/Local Government Customer Service Staff Not-for-Profit Organizations Community based organizations (CBOs) and advocates Workflow analysis group interview Workflow analysis group interview Workflow analysis group interview Frm 00008 Fmt 4703 Sfmt 4725 Workflow analysis group interview Workflow analysis group interview Workflow analysis group interview Workflow analysis group interview Workflow analysis group interview Semi-structured Interview E:\FR\FM\04APN1.SGM Individuals/Hou sehold SNAP Observations applicants and ~arl1c1~anls Subtotal of unique State agency SNAP Staff 04APN1 5 1 5 2.50 12.50 0 0 0 0.00 0.00 12.50 83.18 $1,039.75 5 5 1 5 2.50 12.50 0 0 0 0.00 0.00 12.50 83.18 $1,039.75 15 15 1 15 2.50 37.50 0 0 0 0.00 0.00 37.50 52.14 $1,955.25 15 15 1 15 2.50 37.50 0 0 0 0.00 0.00 37.50 51.99 $1,949.63 15 15 1 15 2.50 37.50 0 0 0 0.00 0.00 37.50 83.18 $3,119.25 30 30 1 30 2.50 75.00 0 0 0 000 000 75.00 83.18 $6,238.50 30 30 1 30 2.50 75.00 0 0 0 000 000 75.00 26.08 $1,956.00 30 30 1 30 2.50 75.00 0 0 0 0.00 0.00 75.00 19.80 $1,485.00 20 20 1 20 1.25 25.00 0 0 0 0.00 0.00 25.00 46.83 $1,170.75 65 50 1 50 0.50 25.00 15 1 15 0.08 1.25 26.25 7.25 $190.31 63 63 13 118 44 530.25 0 0 0 0.00 0.00 530.25 n/a $37,340 346 246 67 2856 31 1206.67 100 3 100 0.50 16.67 1223.33 n/a $35,868 20 20 1 20 1.25 25.00 0 0 0 0.00 0.00 25.00 n/a $1,171 Subtotal of unique Local agency SNAP staff Subtotal of unique CBOs and advocates Subtotal of unique SNAP applicants and participants Grand total EN04AP24.055</GPH> 5 85 50 1 50 0.50 494 379 102 3,044 76.08 25.00 1,767 15 1 15 0.08 1.25 28.25 n/a 115 4 115 0.58 17.92 1,904.83 n/a $ 190 $99,178 $74,570 Federal Register / Vol. 89, No. 66 / Thursday, April 4, 2024 / Notices State SNAP Director PO 00000 17:01 Apr 03, 2024 State/Local Government Federal Register / Vol. 89, No. 66 / Thursday, April 4, 2024 / Notices Tameka Owens, Assistant Administrator, Food and Nutrition Service. [FR Doc. 2024–07164 Filed 4–3–24; 8:45 am] BILLING CODE 3410–30–C DEPARTMENT OF AGRICULTURE Food and Nutrition Service Agency Information Collection Activities: Assessment of Administrative Costs of Electronic Healthy Incentives Projects (eHIP) Food and Nutrition Service (FNS), USDA. ACTION: Notice. AGENCY: In accordance with the Paperwork Reduction Act of 1995, this notice invites the general public and other public agencies to comment on this proposed information collection. This is a new collection for the study ‘‘Assessment of Administrative Costs of Electronic Healthy Incentives Projects (eHIP).’’ This study will calculate costs incurred by eHIP, which will provide incentives through EBT integration to increase purchase of healthy foods (e.g., fruits and vegetables) by Supplemental Nutrition Assistance Program (SNAP) participants. SUMMARY: Written comments must be received on or before June 3, 2024. ADDRESSES: Comments may be sent to: Kathleen Patton, Food and Nutrition Service, U.S. Department of Agriculture, 1320 Braddock Place, 5th Floor, Alexandria, VA 22314. Comments may also be submitted via email to Kathleen.Patton@usda.gov. Comments will also be accepted through the Federal eRulemaking Portal. Go to https://www.regulations.gov and follow the online instructions for submitting comments electronically. All responses to this notice will be summarized and included in the request for Office of Management and Budget approval. All comments will be a matter of public record. FOR FURTHER INFORMATION CONTACT: Requests for additional information or copies of this information collection should be directed Kathleen Patton at Kathleen.Patton@usda.gov or 703–305– 2813. ddrumheller on DSK120RN23PROD with NOTICES1 DATES: Comments are invited on: (a) Whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information shall have practical utility; (b) the accuracy of the agency’s estimate of the burden of the SUPPLEMENTARY INFORMATION: VerDate Sep<11>2014 17:01 Apr 03, 2024 Jkt 262001 proposed collection of information, including the validity of the methodology and assumptions that were used; (c) ways to enhance the quality, utility, and clarity of the information to be collected; and (d) ways to minimize the burden of the collection of information on those who are to respond, including use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology. Title: Assessment of Administrative Costs of Electronic Healthy Incentives Projects (eHIP). Form Number: Not Applicable. OMB Number: 0584–NEW. Expiration Date: Not Yet Determined. Type of Request: New Collection. Abstract: The Supplemental Nutrition Assistance Program (SNAP), administered by the United States Department of Agriculture (USDA), Food and Nutrition Service (FNS), distributes benefits to eligible lowincome households through Electronic Benefits Transfer (EBT) card technology. In fiscal year 2023 FNS awarded grants to three States, Colorado, Louisianna, and Washington for implementing Electronic Healthy Incentives Projects (eHIP) to leverage EBT integration to deliver financial incentives at point of purchase to SNAP households when they purchase qualifying foods (e.g., fruits and vegetables). The aim of this study is to calculate the costs of eHIP in the three States to determine the startup and ongoing costs of administering incentives to SNAP households through EBT integration and to estimate the cost of administering eHIP at scale. The study will quantify startup and ongoing administrative costs to State grantees, retailers, and other eHIP stakeholders. It will also compare administrative costs to the amount of funding distributed as incentives. Data will be collected from the three project States and multiple entities working with these States, including retailers, EBT processors, third-party processors (TPPs). These data will include both cost data, collected through cost data templates submitted to the States/entities, as well as interviews with State and other project representatives to contextualize the cost data. In addition, existing national data (such as SNAP caseloads and SNAPauthorized retailers) and State data from non-project States (such as State wage rates) will be examined in order to estimate the cost of nationwide expansion of eHIP. Lastly, data from select Gus Schumacher Nutrition Incentive Program (GusNIP) grantees— that do not use EBT integration for PO 00000 Frm 00009 Fmt 4703 Sfmt 4703 23545 delivering incentives to SNAP households for purchasing fruits and vegetables will be examined to estimate the costs and return on investment (ROI) of GusNIP and compare these to the eHIP costs and ROI, in order to provide information on how these two incentive delivery modalities differ in costs and economic impact. Data collection is expected to occur beginning in March 2025 with an approximate end date of May 2026. Data collection activities will be designed to address the three main objectives for the study: 1. Quantify, to the extent possible, the cost of administering eHIP; 2. Estimate the cost of nationwide expansion of eHIP; and 3. Compare the cost of administering eHIP with other incentive programs for SNAP households that do not use EBT integration. Design consists of building and populating a central cost model for estimating the costs of implementing and administering eHIP. This model will then be expanded, through the use of publicly available State and national data, to estimate the nationwide costs of implementation and administration. Finally, existing data on GusNIP programs will be used to compare costs between eHIP and GusNIP. Affected Public: State respondents are eHIP project staff. For-profit and not-forprofit business respondents are eHIPparticipating EBT vendor staff, TPP staff, and retailer staff. Estimated Number of Respondents: The estimated number of respondents is 38. Within each State, the study expects responses from 4 State staff (4 staff × 3 States = 12 State staff). In addition, the study expects to have responses from 6 retailer staff for each eHIP State (6 staff × 3 States = 18 retailer staff), as well as 2 TPP staff for each eHIP State (2 staff × 3 States = 6 TPP staff). Finally, the study expects responses from 2 EBT processor staff, 1 each from the two EBT processor firms working with the three eHIP States. Estimated Number of Responses per Respondent: Across all respondents, the average number of responses is 7.3 (277 responses across 38 respondent). The number of responses will vary by respondent group and the specific data collection activity. For the State SNAP agency staff: D One staffer within each State will be asked to respond once to the pre-test of the cost templates and three times to the cost data templates data collection. D Two staffers in each State will be asked to respond twice to the phone interview data collection. Staff will receive an electronic letter (i.e., email) E:\FR\FM\04APN1.SGM 04APN1

Agencies

[Federal Register Volume 89, Number 66 (Thursday, April 4, 2024)]
[Notices]
[Pages 23539-23545]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-07164]


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DEPARTMENT OF AGRICULTURE

Food and Nutrition Service


Agency Information Collection Activities, Proposed Collection: 
Request for Comments on Evaluating the Interview Requirement for 
Supplemental Nutrition Assistance Program (SNAP) Certification Study

AGENCY: Food and Nutrition Service (FNS), USDA.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reduction Act of 1995, this 
notice invites the general public and other public agencies to comment 
on this proposed information collection. This is a new information 
collection for the contract of the study titled ``Evaluating the 
Interview Requirement for SNAP Certification.'' The purpose of this 
collection is to help FNS describe the effects of waiving the interview 
requirement, including SNAP agency processes and staff experiences with 
implementing the no-interview demonstration, analyzing the differences 
in outcomes for SNAP applicants and recipients, and identifying key 
lessons to inform future policy or implementation.

DATES: Written comments must be received on or before June 3, 2024.

ADDRESSES: Comments may be mailed to Amanda Wyant, Food and Nutrition 
Service, U.S. Department of Agriculture, 1320 Braddock Place, 5th 
Floor, Alexandria, VA 22314. Comments may also be submitted via email 
to [email protected]. Comments will also be accepted through the 
Federal eRulemaking Portal. Go to https://www.regulations.gov, and 
follow the online instructions for submitting comments electronically.
    All responses to this notice will be summarized and included in the 
request for Office of Management and Budget approval. All comments will 
be a matter of public record.

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of this information collection should be directed to Amanda 
Wyant at 703-305-7537.

SUPPLEMENTARY INFORMATION: Comments are invited on (a) whether the 
proposed collection of information is necessary for the proper 
performance of the functions of the agency, including whether the 
information shall have practical utility; (b) the accuracy of the 
agency's estimate of the burden of the proposed collection of 
information, including the validity of the methodology and assumptions 
that were used; (c) ways to enhance the quality, utility, and clarity 
of the information to be collected; and (d) ways to minimize the burden 
of the collection of information on those who are to respond, including 
use of appropriate automated, electronic, mechanical, or other 
technological collection techniques or other forms of information 
technology.
    Title: Evaluating the Interview Requirement for SNAP Certification 
Study.
    Form Number: N/A.
    OMB Number: 0584-NEW.
    Expiration Date: Not yet determined.
    Type of Request: New collection.
    Abstract: The Supplemental Nutrition Assistance Program (SNAP) is 
the foundation of the nation's nutrition assistance safety net and is a 
core source of support to millions of Americans, particularly during 
economic downturns. To help States handle increased need and 
participation amid the health risks of the pandemic, the Food and 
Nutrition Service (FNS) offered States a range of flexibilities which 
provided support to States administering the program and clients in the 
application process, including the option to waive the certification 
and recertification interview requirement. This allowed States to 
continue administering SNAP during the public health emergency with 
minimal client contact. FNS required States that waived the interview 
requirement to document their experiences processing cases without the 
interview. However, more rigorous evidence is needed to confidently 
understand the effects of waiving the interview requirement.
    The Evaluating the Interview Requirement for SNAP Certification 
study will collect information in five States to assess how eliminating 
interviews affects outcomes, including administrative efficiency, 
costs, benefit accuracy, and client access. The project

[[Page 23540]]

will include a randomized control trial (RCT) to analyze the impacts of 
outcomes between those clients assigned to receive an interview (the 
regular interview process group) and those assigned to not receive an 
interview (the no-interview group). The project will also include 
collection of administrative and quality control data, as well as 
qualitative information. The qualitative data collection will include 
virtual site visits and observations, a workflow analysis, and a time-
use study. During the site visits, the team will conduct interviews 
with staff involved with all stages of certification and 
recertification processes. Site visitors will observe verification 
calls between eligibility workers and no-interview SNAP applicants to 
collect information about whether staff carry out policies and 
procedures as intended. The workflow analysis will involve small group 
interviews with State and local staff and will support the assessment 
of the changes required when implementing the no-interview 
demonstration and the possible challenges. Finally, the study will 
include a staff time-use survey to determine whether application 
processing requires more or less time for workers when there is an 
interview compared to when there is not.
    Affected public. Members of the public affected by the data 
collection include State and local government workers from SNAP 
agencies in five States, as well as staff at not-for-profit 
organizations, and individuals who apply for or participate in SNAP. 
Respondent groups identified include (1) State SNAP directors, (2) 
State SNAP policy directors, (3) State SNAP field operations managers, 
(4) State data systems staff, (5) State quality control (QC) staff, (6) 
local SNAP directors, (7) local SNAP office supervisors, (8) 
eligibility workers, (9) customer service staff, (10) community based 
organizations (CBOs) and advocates, and (11) SNAP applicants and 
participants.
    Estimated number of respondents. The total estimated number of 
unique respondents--which includes everyone contacted for data 
collection regardless of whether they participate--is 494. This 
includes up to 65 individuals/households, 409 State and local 
government staff, and 20 community based organization staff or 
advocates. The study team will contact 65 individuals/households, out 
of which 50 SNAP applicants or participants will participate in an 
observation and 15 SNAP applicants or participants will be considered 
nonrespondents. The study team will contact 63 State SNAP agency staff, 
which includes SNAP directors, SNAP policy directors, State SNAP field 
operations managers, State data systems staff, and State QC staff. The 
study team will contact 67 local agency directors/supervisors, out of 
which 20 will be considered nonrespondents. The study team will contact 
279 local agency direct service staff, out of which 80 will be 
considered nonrespondents. Fifteen of the State directors will provide 
administrative data. The study team will contact 20 community based 
organizations or advocates for virtual interviews.
    Respondents will participate in multiple activities as follows:

 5 State SNAP directors (one from each State will participate 
in the interviews and workflow analysis)
 5 State SNAP policy directors (one from each State will 
participate in the interviews, document review and workflow analysis)
 20 State field operations managers (four from each State will 
participate in the interviews and workflow analysis)
 15 State data systems staff (three from each State will 
participate in the interviews, workflow analysis, and administrative 
data collection)
 15 Local SNAP directors (three from each State will 
participate in the interviews and work flow analysis)
 30 Local SNAP office supervisors (6 from each State will 
participate in the time-use survey, workflow analysis, and/or the 
interviews)
 135 Eligibility workers (27 from each State will participate 
in the time-use survey, observations, workflow analysis, and/or 
interviews. Eligibility workers could participate in one or multiple 
activities in the study. Amongst the 135 eligibility workers, 90 will 
have participated in the time-use survey, 50 will have participated in 
the observations, 45 will have participated in the interviews, and 30 
will have participated in the workflow analysis)
 60 customer service staff (12 from each State will participate 
in the time-use survey, workflow analysis, and/or the interviews. 
Customer service staff could participate in the time-use survey and the 
interviews or the interviews and observations or only one of these 
activities. Amongst the 60 customer service staff, 30 will have 
participated in the time-use survey, 30 will have participated in the 
workflow analysis, and 30 will have participated in the interviews)

    The 15 State QC staff will participate in the interviews. Before 
the start of data collection in one non-study State, we will pretest 
the semi-structured interview guide with one State SNAP director, one 
State SNAP policy director, one State data system staff, one Local SNAP 
director, one eligibility worker, and one customer service staff 
member. We also will pretest the time-use survey with one eligibility 
worker, one customer service staff, and one Local SNAP office 
supervisor.
    Estimated number of responses per respondent. Across all 494 unique 
respondents (379 respondents and 115 non-respondents) and 3,159 annual 
responses, the average number of responses is 6.39.
    Estimated total annual responses. 3,159.
    Estimated time per response. The time per all respondent/non-
respondent group was used to determine the annual frequency estimates. 
The estimated time per response varies from 0.0835 hours for activities 
related to reading email reminders for the time-use survey to 24 hours 
for State data systems staff to provide administrative data. The 
response time will vary depending on the respondent group, with an 
average estimated time of 105 minutes (1.75 hours).
    Estimated total annual burden on respondents. The total estimated 
annual burden on respondents is 108,300 minutes (1,805 hours).
BILLING CODE 3410-30-P

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Tameka Owens,
Assistant Administrator, Food and Nutrition Service.
[FR Doc. 2024-07164 Filed 4-3-24; 8:45 am]
BILLING CODE 3410-30-C


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