Agency Information Collection Activities: Submission for OMB Review, Comment Request; Generic Clearance for FEMA's Standardized Grants Performance Reporting, 21531-21532 [2024-06622]
Download as PDF
<![CDATA[
Federal Register / Vol. 89, No. 61 / Thursday, March 28, 2024 / Notices
Management@fema.dhs.gov or Kristin
Brooks, Statistician, FEMA’s Recovery
Reporting and Analytics Division,
Customer Survey and Analysis Section,
at (202) 826–6291 or Kristin.Brooks@
fema.dhs.gov.
Executive
Order 12862, ‘‘Setting Customer Service
Standards,’’ requires that all Federal
Agencies implement customer service
standards and provide service to the
public that matches or exceeds the best
service available in the private sector.
To accomplish this, Federal Agencies
are required to survey customers to
determine the kind and quality of
services they want and their level of
satisfaction with existing services.
The Government Performance and
Results Act (GPRA) of 2010 also
requires quarterly performance
assessments of Government programs
for purposes of assessing agency
performance and improvement. One of
the primary goals of GPRA is to improve
Federal program effectiveness and
public accountability by promoting a
focus on results, service quality, and
customer satisfaction.
The Foundations for Evidence-Based
Policymaking Act of 2018 (‘‘Evidence
Act’’) supports that data collection and
analysis are important inputs to be used
as evidence for prioritizing agency
efforts to support civic engagement,
delivering on mission, service, and
stewardship objectives, and supporting
decision-making.
FEMA seeks Office of Management
and Budget (OMB) approval for a
generic clearance to collect feedback
from applicants on service delivery and
their subsequent disaster recovery. The
Agency has numerous touchpoints with
applicants through several specialized
customer-facing programs. The feedback
collected from applicants may be
quantitative or qualitative in nature
depending on the population of interest,
specific research questions, and the
types of required analysis.
This proposed information collection
previously published in the Federal
Register on December 11, 2023, at 88 FR
85896 with a 60-day public comment
period. FEMA received one public
comment stating that the creation of this
generic collection was counterintuitive
to the purpose of the Paperwork
Reduction Act of 1995. Executive Order
12862, ‘‘Setting Customer Service
Standards,’’ requires that all Federal
Agencies implement customer service
standards and provide service to the
public that matches or exceeds the best
service available in the private sector.
To accomplish this, Federal Agencies
are required to survey customers to
ddrumheller on DSK120RN23PROD with NOTICES1
SUPPLEMENTARY INFORMATION:
VerDate Sep<11>2014
20:27 Mar 27, 2024
Jkt 262001
determine the kind and quality of
services they want and their level of
satisfaction with existing services. The
GPRA also requires quarterly
performance assessments of
Government programs for purposes of
assessing agency performance and
improvement.
FEMA currently administers several
customer satisfaction surveys to meet
government standards. The goal of this
submission is to consolidate customer
satisfaction surveys under one clearance
to streamline the approval process—not
to add surveys or increase burden. A
generic clearance will allow FEMA to be
more flexible in revising surveys when
questions become outdated or
irrelevant, which will ultimately
minimize burden on the end-user.
Survey participation is completely
voluntary.
The purpose of this notice is to notify
the public that FEMA will submit the
information collection abstracted below
to the Office of Management and Budget
for review and clearance.
Collection of Information
Title: Generic Clearance for FEMA’s
Collection of Feedback on Customer
Satisfaction and Disaster Recovery.
Type of Information Collection: New
information collection.
OMB Number: 1660–NW171.
FEMA Forms: Not Applicable.
Abstract: Federal Agencies are
required to survey their customers to
determine the kind and quality of
services they want and their level of
satisfaction with those services. In order
for the Agency to maintain customer
service standards, there must be
continuous assessment of service
delivery throughout all phases of the
customer journey. The Agency will
collect, analyze, and interpret
information gathered from this generic
clearance to identify strengths and
weaknesses with program delivery.
Affected Public: Individuals and
Households; State, Local or Tribal
Governments.
Estimated Number of Respondents:
389,770.
Estimated Number of Responses:
389,770.
Estimated Total Annual Burden
Hours: 69,135.
Estimated Total Annual Respondent
Cost: $3,015,890.
Estimated Respondents’ Operation
and Maintenance Costs: $0.
Estimated Respondents’ Capital and
Start-Up Costs: $0.
Estimated Total Annual Cost to the
Federal Government: $2,886,676.
PO 00000
Frm 00049
Fmt 4703
Sfmt 4703
21531
Comments
Comments may be submitted as
indicated in the ADDRESSES caption
above. Comments are solicited to (a)
evaluate whether the proposed data
collection is necessary for the proper
performance of the Agency, including
whether the information shall have
practical utility; (b) evaluate the
accuracy of the Agency’s estimate of the
burden of the proposed collection of
information, including the validity of
the methodology and assumptions used;
(c) enhance the quality, utility, and
clarity of the information to be
collected; and (d) minimize the burden
of the collection of information on those
who are to respond, including through
the use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submission of
responses.
Millicent Brown Wilson,
Records Management Branch Chief, Office
of the Chief Administrative Officer, Mission
Support, Federal Emergency Management
Agency, Department of Homeland Security.
[FR Doc. 2024–06623 Filed 3–27–24; 8:45 am]
BILLING CODE 9111–24–P
DEPARTMENT OF HOMELAND
SECURITY
Federal Emergency Management
Agency
[Docket ID: FEMA–2023–0032; OMB No.
1660–NW170]
Agency Information Collection
Activities: Submission for OMB
Review, Comment Request; Generic
Clearance for FEMA’s Standardized
Grants Performance Reporting
Federal Emergency
Management Agency, Department of
Homeland Security.
ACTION: 30-Day notice of new collection
and request for comments.
AGENCY:
The Federal Emergency
Management Agency (FEMA) will
submit the information collection
abstracted below to the Office of
Management and Budget for review and
clearance in accordance with the
requirements of the Paperwork
Reduction Act of 1995. FEMA invites
the general public to take this
opportunity to comment on a new
information collection. In accordance
with the requirements of the Paperwork
Reduction Act of 1995, this notice seeks
comments concerning FEMA’s grants
performance reporting.
SUMMARY:
E:\FR\FM\28MRN1.SGM
28MRN1
21532
Federal Register / Vol. 89, No. 61 / Thursday, March 28, 2024 / Notices
Comments must be submitted on
or before April 29, 2024.
ADDRESSES: Written comments and
recommendations for the proposed
information collection should be sent
within 30 days of publication of this
notice to www.reginfo.gov/public/do/
PRAMain. Find this particular
information collection by selecting
‘‘Currently under 30-day Review—Open
for Public Comments’’ or by using the
search function.
FOR FURTHER INFORMATION CONTACT:
Requests for additional information or
copies of the information collection
should be made to Director, Information
Management Division, 500 C Street SW,
Washington, DC 20472, email address
FEMA-Information-CollectionsManagement@fema.dhs.gov or
Cassandra Henry, Ph.D., CGMS,
Monitoring and Compliance Branch,
Risk Management Division, Grant
Programs Directorate, FEMA, at 202–
257–2308 or Cassandra.Henry@
fema.dhs.gov.
SUPPLEMENTARY INFORMATION: In
accordance with the Code of Federal
Regulations (see 2 CFR 200.301 and
200.329), Federal awarding agencies
must measure each recipient’s
performance to show achievement of
program goals and objectives, share
lessons learned, improve program
outcomes, and foster adoption of
promising practices. The Foundations
for Evidence-Based Policy-Making Act
of 2018 (Pub. L. 115–435) (‘‘Evidence
Act’’) established processes for the
Federal Government to modernize and
increase impacts of reporting activities.
To achieve these aims, the Federal
Emergency Management Agency
(FEMA) is changing its programmatic
reporting to facilitate better and more
consistent data collection. FEMA’s
Grant Programs Directorate (GPD) Risk
Management Division (RMD) developed
standard performance reporting
instruments under this new generic
collection for use across FEMA’s grant
programs. These instruments will
replace the current quarterly
performance reporting that does not
have a standard format.
Grant performance reporting is a
Federal requirement; standardized
instruments under this generic
collection will serve as the minimum
performance reporting requirement for
all programs. FEMA grants will collect
both performance and project
effectiveness measures via the required
instruments under this new generic
collection. Each FEMA grant program
will collect only relevant, useful data.
FEMA will utilize a standard framework
under this generic collection but will
ddrumheller on DSK120RN23PROD with NOTICES1
DATES:
VerDate Sep<11>2014
20:27 Mar 27, 2024
Jkt 262001
not require each program to create the
same end-product. Programs will tailor
grant performance reporting instruments
based on the grant’s specific objectives,
activities, indicators, targets, and
reporting measures most appropriate for
each program’s funding objectives.
Instruments under this generic
collection are not intended to replace all
existing information collection
instruments that are programmatic or
statutorily specific (i.e., existing grant
specific reporting).
This proposed information collection
previously published in the Federal
Register on December 11, 2023, at 88 FR
85897 with a 60-day public comment
period. No comments were received.
The purpose of this notice is to notify
the public that FEMA will submit the
information collection abstracted below
to the Office of Management and Budget
for review and clearance.
Collection of Information
Title: Generic Clearance for FEMA’s
Standardized Grants Performance
Reporting.
Type of Information Collection: New
information collection.
OMB Number: 1660–NW170.
FEMA Forms: Not Applicable.
Abstract: Performance reporting is
required for recipients of Federal
Emergency Management Agency
(FEMA) grants. However, the scope and
detail of previous performance reporting
varied across different FEMA grant
programs. FEMA is changing its
programmatic reporting to facilitate
better data collection. The instruments
under this generic collection will satisfy
the minimum performance reporting
requirement for all programs while
introducing a common performance
reporting framework. Individual grant
programs will use this framework as a
starting point and then develop tailored
program-specific instruments based on
the program’s objectives, activities,
indicators, and targets. Each FEMA
grant program will collect only relevant,
useful data. Performance data is used by
FEMA to track recipient progress,
monitor project execution, evaluate
program outcomes, and respond to
requests from Congress.
Affected Public: State, Local, and
Tribal Governments; Private Sector.
Estimated Number of Respondents:
6,200.
Estimated Number of Responses:
24,800.
Estimated Total Annual Burden
Hours: 744,000.
Estimated Total Annual Respondent
Cost: $41,753,280.
Estimated Respondents’ Operation
and Maintenance Costs: $0.
PO 00000
Frm 00050
Fmt 4703
Sfmt 4703
Estimated Respondents’ Capital and
Start-Up Costs: $0.
Estimated Total Annual Cost to the
Federal Government: $10,163,120.
Comments
Comments may be submitted as
indicated in the ADDRESSES caption
above. Comments are solicited to (a)
evaluate whether the proposed data
collection is necessary for the proper
performance of the Agency, including
whether the information shall have
practical utility; (b) evaluate the
accuracy of the Agency’s estimate of the
burden of the proposed collection of
information, including the validity of
the methodology and assumptions used;
(c) enhance the quality, utility, and
clarity of the information to be
collected; and (d) minimize the burden
of the collection of information on those
who are to respond, including through
the use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submission of
responses.
Millicent Brown Wilson,
Records Management Branch Chief, Office
of the Chief Administrative Officer, Mission
Support, Federal Emergency Management
Agency, Department of Homeland Security.
[FR Doc. 2024–06622 Filed 3–27–24; 8:45 am]
BILLING CODE 9111–78–P
DEPARTMENT OF HOMELAND
SECURITY
Federal Emergency Management
Agency
[Docket ID: FEMA–2023–0034; OMB No.
1660–NW172]
Agency Information Collection
Activities: Submission for OMB
Review, Comment Request; Generic
Clearance for FEMA’s Preparedness
Grant Programs
Federal Emergency
Management Agency, Department of
Homeland Security.
ACTION: 30-Day notice of new collection
and request for comments.
AGENCY:
The Federal Emergency
Management Agency (FEMA) will
submit the information collection
abstracted below to the Office of
Management and Budget for review and
clearance in accordance with the
requirements of the Paperwork
Reduction Act of 1995. FEMA invites
the general public to take this
opportunity to comment on a new
information collection. In accordance
SUMMARY:
E:\FR\FM\28MRN1.SGM
28MRN1
]]>Agencies
[Federal Register Volume 89, Number 61 (Thursday, March 28, 2024)]
[Notices]
[Pages 21531-21532]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-06622]
-----------------------------------------------------------------------
DEPARTMENT OF HOMELAND SECURITY
Federal Emergency Management Agency
[Docket ID: FEMA-2023-0032; OMB No. 1660-NW170]
Agency Information Collection Activities: Submission for OMB
Review, Comment Request; Generic Clearance for FEMA's Standardized
Grants Performance Reporting
AGENCY: Federal Emergency Management Agency, Department of Homeland
Security.
ACTION: 30-Day notice of new collection and request for comments.
-----------------------------------------------------------------------
SUMMARY: The Federal Emergency Management Agency (FEMA) will submit the
information collection abstracted below to the Office of Management and
Budget for review and clearance in accordance with the requirements of
the Paperwork Reduction Act of 1995. FEMA invites the general public to
take this opportunity to comment on a new information collection. In
accordance with the requirements of the Paperwork Reduction Act of
1995, this notice seeks comments concerning FEMA's grants performance
reporting.
[[Page 21532]]
DATES: Comments must be submitted on or before April 29, 2024.
ADDRESSES: Written comments and recommendations for the proposed
information collection should be sent within 30 days of publication of
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.
FOR FURTHER INFORMATION CONTACT: Requests for additional information or
copies of the information collection should be made to Director,
Information Management Division, 500 C Street SW, Washington, DC 20472,
email address [email protected] or
Cassandra Henry, Ph.D., CGMS, Monitoring and Compliance Branch, Risk
Management Division, Grant Programs Directorate, FEMA, at 202-257-2308
or [email protected].
SUPPLEMENTARY INFORMATION: In accordance with the Code of Federal
Regulations (see 2 CFR 200.301 and 200.329), Federal awarding agencies
must measure each recipient's performance to show achievement of
program goals and objectives, share lessons learned, improve program
outcomes, and foster adoption of promising practices. The Foundations
for Evidence-Based Policy-Making Act of 2018 (Pub. L. 115-435)
(``Evidence Act'') established processes for the Federal Government to
modernize and increase impacts of reporting activities. To achieve
these aims, the Federal Emergency Management Agency (FEMA) is changing
its programmatic reporting to facilitate better and more consistent
data collection. FEMA's Grant Programs Directorate (GPD) Risk
Management Division (RMD) developed standard performance reporting
instruments under this new generic collection for use across FEMA's
grant programs. These instruments will replace the current quarterly
performance reporting that does not have a standard format.
Grant performance reporting is a Federal requirement; standardized
instruments under this generic collection will serve as the minimum
performance reporting requirement for all programs. FEMA grants will
collect both performance and project effectiveness measures via the
required instruments under this new generic collection. Each FEMA grant
program will collect only relevant, useful data. FEMA will utilize a
standard framework under this generic collection but will not require
each program to create the same end-product. Programs will tailor grant
performance reporting instruments based on the grant's specific
objectives, activities, indicators, targets, and reporting measures
most appropriate for each program's funding objectives. Instruments
under this generic collection are not intended to replace all existing
information collection instruments that are programmatic or statutorily
specific (i.e., existing grant specific reporting).
This proposed information collection previously published in the
Federal Register on December 11, 2023, at 88 FR 85897 with a 60-day
public comment period. No comments were received. The purpose of this
notice is to notify the public that FEMA will submit the information
collection abstracted below to the Office of Management and Budget for
review and clearance.
Collection of Information
Title: Generic Clearance for FEMA's Standardized Grants Performance
Reporting.
Type of Information Collection: New information collection.
OMB Number: 1660-NW170.
FEMA Forms: Not Applicable.
Abstract: Performance reporting is required for recipients of
Federal Emergency Management Agency (FEMA) grants. However, the scope
and detail of previous performance reporting varied across different
FEMA grant programs. FEMA is changing its programmatic reporting to
facilitate better data collection. The instruments under this generic
collection will satisfy the minimum performance reporting requirement
for all programs while introducing a common performance reporting
framework. Individual grant programs will use this framework as a
starting point and then develop tailored program-specific instruments
based on the program's objectives, activities, indicators, and targets.
Each FEMA grant program will collect only relevant, useful data.
Performance data is used by FEMA to track recipient progress, monitor
project execution, evaluate program outcomes, and respond to requests
from Congress.
Affected Public: State, Local, and Tribal Governments; Private
Sector.
Estimated Number of Respondents: 6,200.
Estimated Number of Responses: 24,800.
Estimated Total Annual Burden Hours: 744,000.
Estimated Total Annual Respondent Cost: $41,753,280.
Estimated Respondents' Operation and Maintenance Costs: $0.
Estimated Respondents' Capital and Start-Up Costs: $0.
Estimated Total Annual Cost to the Federal Government: $10,163,120.
Comments
Comments may be submitted as indicated in the ADDRESSES caption
above. Comments are solicited to (a) evaluate whether the proposed data
collection is necessary for the proper performance of the Agency,
including whether the information shall have practical utility; (b)
evaluate the accuracy of the Agency's estimate of the burden of the
proposed collection of information, including the validity of the
methodology and assumptions used; (c) enhance the quality, utility, and
clarity of the information to be collected; and (d) minimize the burden
of the collection of information on those who are to respond, including
through the use of appropriate automated, electronic, mechanical, or
other technological collection techniques or other forms of information
technology, e.g., permitting electronic submission of responses.
Millicent Brown Wilson,
Records Management Branch Chief, Office of the Chief Administrative
Officer, Mission Support, Federal Emergency Management Agency,
Department of Homeland Security.
[FR Doc. 2024-06622 Filed 3-27-24; 8:45 am]
BILLING CODE 9111-78-P
