Name of Information Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 20503-20504 [2024-06120]

Download as PDF Federal Register / Vol. 89, No. 57 / Friday, March 22, 2024 / Notices for the proper performance of the functions of the agency, including whether the information will have practical utility. • Evaluate the accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used. • Enhance the quality, utility, and clarity of the information to be collected. • Minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submissions of responses. Title of Collection: Work Schedules Supplement (WSS) to the Current Population Survey (CPS). OMB Number: 1220–0119. Type of Review: Reinstatement, with change. Affected Public: Individuals or households. Annual Number of Respondents: 47,000. Number of Responses per Respondent: One. Total Annual Responses: 47,000. Average Time per Response: 5 minutes. Estimated Annual Total Burden Hours: 3,917 hours. Comments submitted in response to this notice will be summarized and/or included in the request for Office of Management and Budget approval of the information collection request; they also will become a matter of public record. Signed at Washington, DC, on March 15, 2024. Eric Molina, Chief, Division of Management Systems, Branch of Policy Analysis. [FR Doc. 2024–06054 Filed 3–21–24; 8:45 am] BILLING CODE 4510–24–P NATIONAL AERONAUTICS AND SPACE ADMINISTRATION ddrumheller on DSK120RN23PROD with NOTICES1 [Notice: [24–020]] Name of Information Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery National Aeronautics and Space Administration (NASA). ACTION: Notice of information collection. AGENCY: NASA, as part of its continuing effort to reduce paperwork SUMMARY: VerDate Sep<11>2014 19:15 Mar 21, 2024 Jkt 262001 and respondent burden, invites the general public and other Federal agencies to take this opportunity to comment on proposed and/or continuing information collections, as required by the Paperwork Reduction Act of 1995 (PRA). DATES: Comments are due by May 21, 2024. ADDRESSES: Written comments and recommendations for this information collection should be sent within 60 days of publication of this notice to www.reginfo.gov/public/do/PRAMain. Find this particular information collection by selecting ‘‘Currently under Review—Open for Public Comments’’ or by using the search function. FOR FURTHER INFORMATION CONTACT: Requests for additional information or copies of the information collection instrument(s) and instructions should be directed to NASA PRA Clearance Officer, Bill Edwards-Bodmer, NASA Headquarters, 300 E Street SW, JF0000, Washington, DC 20546, phone 757–864– 7998, or email hq-ocio-pra-program@ mail.nasa.gov. SUPPLEMENTARY INFORMATION: I. Abstract The proposed information collection activity provides a means to garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences, and expectations; provide an early warning of issues with service; or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. The solicitation of feedback will target areas such as: Timeliness; appropriateness; accuracy of information; courtesy; efficiency of service delivery; and resolution of issues with service delivery. Responses will be assessed to plan and inform efforts to improve or maintain the quality of service offered to the public. If this information is not collected, vital feedback from customers and PO 00000 Frm 00081 Fmt 4703 Sfmt 4703 20503 stakeholders on the Agency’s services will be unavailable. Authority: NASA is committed to effectively performing the Agency’s communication function in accordance with the Space Act Section 203(a)(3) to ‘‘provide for the widest practicable and appropriate dissemination of information concerning its activities and the results thereof,’’ and to enhance public understanding of, and participation in, the nation’s aeronautical and space program in accordance with the NASA Strategic Plan. II. Methods of Collection The Agency will only submit a collection for approval under this generic clearance if it meets the following conditions: • The collections are voluntary; • The collections are low-burden for respondents (based on considerations of total burden hours, total number of respondents, or burden-hours per respondent) and are low-cost for both the respondents and the Federal Government; • The collections are noncontroversial and do not raise issues of concern to other Federal agencies; • Any collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the near future; • Information gathered will only be used internally for general service improvement and program management purposes and is not intended for release outside of the Agency; • Information gathered will not be used for the purpose of substantially informing influential policy decisions; and • Information gathered will yield qualitative information; the collections will not be designed or expected to yield statistically reliable results or used as though the results are generalizable to the population of study. Feedback collected under this generic clearance provides useful information, but it does not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made; the sampling frame; the sample design (including stratification and clustering); the precision requirements or power E:\FR\FM\22MRN1.SGM 22MRN1 20504 Federal Register / Vol. 89, No. 57 / Friday, March 22, 2024 / Notices calculations that justify the proposed sample size; the expected response rate; methods for assessing potential nonresponse bias; the protocols for data collection; and any testing procedures that were or will be undertaken prior to fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. As a general matter, information collections will not result in any new system of records containing privacy information and will not ask questions of a sensitive nature, such as sexual behavior and attitudes, religious beliefs, and other matters that are commonly considered private. III. Data Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. OMB Number: 2700–0153. Type of Review: Extension of approval for a collection of information. Affected Public: Federal Government; Individuals and Households; Businesses and Organization; State, Local, or Tribal Government. Estimated Annual Number of Activities: 70. Estimated Number of Respondents per Activity: 2,000. Estimated Annual Responses: 140,000. Estimated Time per Response: 5 minutes. Estimated Total Annual Burden Hours: 16,800. ddrumheller on DSK120RN23PROD with NOTICES1 IV. Request for Comments Comments are invited on: (1) Whether the proposed collection of information is necessary for the proper performance of the functions of NASA, including whether the information collected has practical utility; (2) the accuracy of NASA’s estimate of the burden (including hours and cost) of the proposed collection of information; (3) ways to enhance the quality, utility, and clarity of the information to be collected; and (4) ways to minimize the burden of the collection of information on respondents, including automated collection techniques or the use of other forms of information technology. Comments submitted in response to this notice will be summarized and included in the request for OMB approval of this information collection. VerDate Sep<11>2014 19:15 Mar 21, 2024 Jkt 262001 They will also become a matter of public record. William Edwards-Bodmer, NASA PRA Clearance Officer. [FR Doc. 2024–06120 Filed 3–21–24; 8:45 am] BILLING CODE 7510–13–P NATIONAL FOUNDATION ON THE ARTS AND THE HUMANITIES Institute of Museum and Library Services Submission for OMB Review, Comment Request, Proposed Collection: Granicus Email Marketing Institute of Museum and Library Services, National Foundation on the Arts and the Humanities. ACTION: Submission for OMB Review, request for comments, collection of information. AGENCY: The Institute of Museum and Library Services (IMLS) announces that the following information collection has been submitted to the Office of Management and Budget (OMB) for review and approval in accordance with the Paperwork Reduction Act. This program helps to ensure that requested data can be provided in the desired format, reporting burden (time and financial resources) is minimized, collection instruments are clearly understood, and the impact of collection requirements on respondents can be properly assessed. This Notice proposes the clearance of the background questions the Agency plans to ask of people subscribing to IMLS content from Granicus Email Marketing. A copy of the proposed information collection request can be obtained by contacting the individual listed below in the FOR FURTHER INFORMATION CONTACT section of this Notice. DATES: Written comments must be submitted to the office listed in the ADDRESSES section below on or before April 21, 2024. ADDRESSES: Written comments and recommendations for proposed information collection requests should be sent within 30 days of publication of this Notice to www.reginfo.gov/public/ do/PRAMain. Find this particular information collection request by selecting ‘‘Institute of Museum and Library Services’’ under ‘‘Currently Under Review;’’ then check ‘‘Only Show ICR for Public Comment’’ checkbox. Once you have found this information collection request, select ‘‘Comment,’’ and enter or upload your comment and information. Alternatively, please mail SUMMARY: PO 00000 Frm 00082 Fmt 4703 Sfmt 4703 your written comments to Office of Information and Regulatory Affairs, Attn.: OMB Desk Officer for Education, Office of Management and Budget, Room 10235, Washington, DC 20503, or call (202) 395–7316. OMB is particularly interested in comments that help the agency to: • Evaluate whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; • Evaluate the accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; • Enhance the quality, utility, and clarity of the information to be collected; and • Minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology (e.g., permitting electronic submission of responses). FOR FURTHER INFORMATION CONTACT: Erica Jaros, Communications Specialist, Institute of Museum and Library Services, 955 L’Enfant Plaza North SW, Suite 4000, Washington, DC 20024– 2135. Ms. Jaros can be reached by telephone at 202–653–4701, or by email at ejaros@imls.gov. Persons who are deaf or hard of hearing (TTY users) may contact IMLS at 202–207–7858 via 711 for TTY-Based Telecommunications Relay Service. SUPPLEMENTARY INFORMATION: IMLS is the primary source of federal support for the nation’s libraries and museums. We advance, support, and empower America’s museums, libraries, and related organizations through grant making, research, and policy development. To learn more, visit www.imls.gov. Current Actions: This Notice proposes the clearance of background questions the Agency plans to ask of people subscribing to IMLS content from Granicus Email Marketing. As noted in the 60-day notice, IMLS will be asking email subscribers to provide information on their type of affiliated institution, their role or position, and if they have access to grant application resources. This one-time inquiry will help facilitate the distribution of the appropriate content to IMLS email subscribers. The 60-day Notice was published in the Federal Register on December 18, E:\FR\FM\22MRN1.SGM 22MRN1

Agencies

[Federal Register Volume 89, Number 57 (Friday, March 22, 2024)]
[Notices]
[Pages 20503-20504]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-06120]


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NATIONAL AERONAUTICS AND SPACE ADMINISTRATION

[Notice: [24-020]]


Name of Information Collection: Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery

AGENCY: National Aeronautics and Space Administration (NASA).

ACTION: Notice of information collection.

-----------------------------------------------------------------------

SUMMARY: NASA, as part of its continuing effort to reduce paperwork and 
respondent burden, invites the general public and other Federal 
agencies to take this opportunity to comment on proposed and/or 
continuing information collections, as required by the Paperwork 
Reduction Act of 1995 (PRA).

DATES: Comments are due by May 21, 2024.

ADDRESSES: Written comments and recommendations for this information 
collection should be sent within 60 days of publication of this notice 
to www.reginfo.gov/public/do/PRAMain. Find this particular information 
collection by selecting ``Currently under Review--Open for Public 
Comments'' or by using the search function.

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the information collection instrument(s) and instructions 
should be directed to NASA PRA Clearance Officer, Bill Edwards-Bodmer, 
NASA Headquarters, 300 E Street SW, JF0000, Washington, DC 20546, phone 
757-864-7998, or email [email protected].

SUPPLEMENTARY INFORMATION:

I. Abstract

    The proposed information collection activity provides a means to 
garner qualitative customer and stakeholder feedback in an efficient, 
timely manner, in accordance with the Administration's commitment to 
improving service delivery. By qualitative feedback we mean information 
that provides useful insights on perceptions and opinions, but are not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
insights into customer or stakeholder perceptions, experiences, and 
expectations; provide an early warning of issues with service; or focus 
attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It will also allow feedback to contribute directly to the improvement 
of program management.
    The solicitation of feedback will target areas such as: Timeliness; 
appropriateness; accuracy of information; courtesy; efficiency of 
service delivery; and resolution of issues with service delivery. 
Responses will be assessed to plan and inform efforts to improve or 
maintain the quality of service offered to the public. If this 
information is not collected, vital feedback from customers and 
stakeholders on the Agency's services will be unavailable.
    Authority: NASA is committed to effectively performing the Agency's 
communication function in accordance with the Space Act Section 
203(a)(3) to ``provide for the widest practicable and appropriate 
dissemination of information concerning its activities and the results 
thereof,'' and to enhance public understanding of, and participation 
in, the nation's aeronautical and space program in accordance with the 
NASA Strategic Plan.

II. Methods of Collection

    The Agency will only submit a collection for approval under this 
generic clearance if it meets the following conditions:
     The collections are voluntary;
     The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government;
     The collections are non-controversial and do not raise 
issues of concern to other Federal agencies;
     Any collection is targeted to the solicitation of opinions 
from respondents who have experience with the program or may have 
experience with the program in the near future;
     Information gathered will only be used internally for 
general service improvement and program management purposes and is not 
intended for release outside of the Agency;
     Information gathered will not be used for the purpose of 
substantially informing influential policy decisions; and
     Information gathered will yield qualitative information; 
the collections will not be designed or expected to yield statistically 
reliable results or used as though the results are generalizable to the 
population of study.
    Feedback collected under this generic clearance provides useful 
information, but it does not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made; the sampling frame; 
the sample design (including stratification and clustering); the 
precision requirements or power

[[Page 20504]]

calculations that justify the proposed sample size; the expected 
response rate; methods for assessing potential non-response bias; the 
protocols for data collection; and any testing procedures that were or 
will be undertaken prior to fielding the study. Depending on the degree 
of influence the results are likely to have, such collections may still 
be eligible for submission for other generic mechanisms that are 
designed to yield quantitative results.
    As a general matter, information collections will not result in any 
new system of records containing privacy information and will not ask 
questions of a sensitive nature, such as sexual behavior and attitudes, 
religious beliefs, and other matters that are commonly considered 
private.

III. Data

    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    OMB Number: 2700-0153.
    Type of Review: Extension of approval for a collection of 
information.
    Affected Public: Federal Government; Individuals and Households; 
Businesses and Organization; State, Local, or Tribal Government.
    Estimated Annual Number of Activities: 70.
    Estimated Number of Respondents per Activity: 2,000.
    Estimated Annual Responses: 140,000.
    Estimated Time per Response: 5 minutes.
    Estimated Total Annual Burden Hours: 16,800.

IV. Request for Comments

    Comments are invited on: (1) Whether the proposed collection of 
information is necessary for the proper performance of the functions of 
NASA, including whether the information collected has practical 
utility; (2) the accuracy of NASA's estimate of the burden (including 
hours and cost) of the proposed collection of information; (3) ways to 
enhance the quality, utility, and clarity of the information to be 
collected; and (4) ways to minimize the burden of the collection of 
information on respondents, including automated collection techniques 
or the use of other forms of information technology.
    Comments submitted in response to this notice will be summarized 
and included in the request for OMB approval of this information 
collection. They will also become a matter of public record.

William Edwards-Bodmer,
NASA PRA Clearance Officer.
[FR Doc. 2024-06120 Filed 3-21-24; 8:45 am]
BILLING CODE 7510-13-P


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