Privacy Act System of Records, 20203-20205 [2024-05957]
Download as PDF
lotter on DSK11XQN23PROD with NOTICES1
Federal Register / Vol. 89, No. 56 / Thursday, March 21, 2024 / Notices
developing the human health hazard
values including the selection and
application of a read across using 1,2DCA as an analog; on the benchmark
response (BMR) for the hazard value
chosen for the human health hazard
value used for the acute, short-term and
chronic exposure durations; and on the
weight of scientific evidence and
confidence for specific hazard
endpoints of central nervous system
(CNS) depression/sedation,
degeneration/necrosis of olfactory
mucosa and decreased sperm
concentration.
• For environmental hazard for
aquatic and benthic organisms, EPA has
limited empirical toxicity data available
for 1,1-DCA and has employed an
approach for developing the
environmental hazard values through
read across using a method for analog
selection. EPA used 1,2-DCA and 1,1,2trichloroethane as analogs to read across
environmental hazard to 1,1-DCA. EPA
is seeking comment on the use of analog
data in combination with 1,1-DCA data
to estimate risk to aquatic vertebrates
and invertebrates, including benthic
invertebrates.
• EPA obtained primary inhalation
exposure monitoring data for 1,1-DCA
for the occupational exposure scenario
(OES) of Manufacture through a test
order and prioritized the use of
occupational inhalation monitoring data
for the intended condition of use and
other appropriate exposure scenarios
(e.g., Processing as a Reactant and
Laboratory Use OESs). EPA is seeking
comment on the use of inhalation
exposure monitoring data for these
analogous exposure scenarios.
• EPA used surrogate chlorinated
solvent inhalation monitoring data to
estimate occupational exposures for the
OES where there was a lack of
inhalation monitoring data and applied
a vapor pressure correction factor to
account for vapor pressure differences
between the surrogate chemical and 1,1DCA. EPA is seeking comments on the
use of surrogate data to estimate
occupational exposures.
• For dermal exposures, EPA lacked
specific 1,1-DCA dermal absorption
data. Therefore, EPA used the Dermal
Exposure to Volatile Liquids Model
(DEVL) and applied the model to all
OES; however, values for fraction
absorbed and weight fraction of the
chemical can differ among OES. EPA is
seeking comments on the application of
DEVL to all OESs and is seeking
methods to better differentiate the
dermal exposure potential and the
resulting risks between OES.
VerDate Sep<11>2014
16:53 Mar 20, 2024
Jkt 262001
C. How can I access the documents
submitted for this letter peer review?
EPA is planning to release the draft
risk evaluation for 1,1-DCA, all
background documents and related
supporting materials in the spring of
2024. At that time, EPA will publish a
separate document in the Federal
Register to announce the availability of
and solicit public comment on the
materials and provide instructions for
submitting comments. The materials
will be available in the docket and
through the TSCA Scientific Peer
Review Committees website. In
addition, as additional background
materials become available (e.g., list of
experts participating in this letter peer
review), EPA will include the additional
materials in the docket and through the
website.
Dated: March 14, 2024.
Michal Freedhoff,
Assistant Administrator, Office of Chemical
Safety and Pollution Prevention.
[FR Doc. 2024–06049 Filed 3–20–24; 8:45 am]
BILLING CODE 6560–50–P
FEDERAL COMMUNICATIONS
COMMISSION
[FR ID: 209847]
Privacy Act System of Records
Federal Communications
Commission.
ACTION: Notice of a modified system of
records.
AGENCY:
The Federal Communications
Commission (FCC, Commission, or
Agency) proposes to modify an existing
system of records, FCC/CGB–1, Informal
Complaints, Inquiries, and Requests for
Dispute Assistance, subject to the
Privacy Act of 1974, as amended. This
action is necessary to meet the
requirements of the Privacy Act to
publish in the Federal Register notice of
the existence and character of records
maintained by the agency. The
Commission uses records in this system
to handle and process informal
complaints, inquiries, and requests for
dispute assistance received from
individuals, groups, and other entities.
This modification makes various
necessary changes and updates to
accommodate new uses of the system to
collect and maintain voluntarily
provided demographic data and to
publicly disclose anonymized or deidentified complaint data.
DATES: This modified system of records
will become effective on March 21,
2024. Written comments on the routine
SUMMARY:
PO 00000
Frm 00043
Fmt 4703
Sfmt 4703
20203
uses are due by April 22, 2024. The
routine uses in this action will become
effective on April 22, 2024 unless
comments are received that require a
contrary determination.
ADDRESSES: Send comments to Brendan
McTaggart, Federal Communications
Commission, 45 L Street NE,
Washington, DC 20554, or privacy@
fcc.gov.
FOR FURTHER INFORMATION CONTACT:
Brendan McTaggart, (202) 418–1738, or
privacy@fcc.gov (and to obtain a copy of
the Narrative Statement and the
Supplementary Document, which
includes details of the proposed
alterations to this system of records).
SUPPLEMENTARY INFORMATION: As
required by the Privacy Act of 1974, as
amended, 5 U.S.C. 552a(e)(4) and
(e)(11), this document sets forth notice
of the proposed modification of a
system of records maintained by the
FCC. The FCC previously provided
notice of the system of records FCC/
CGB–1, Informal Complaints, Inquiries,
and Requests for Dispute Assistance, by
publication in the Federal Register on
September 1, 2023 (88 FR 60459).
This notice serves to update and
modify FCC/CGB–1 to accommodate the
collection and maintenance of
voluntarily provided demographic data
and the public disclosure of
anonymized or de-identified complaint
data. The substantive changes and
modifications to the previously
published version of the FCC/CGB–1
system of records include:
1. Modifying the language in the
Categories of Records to accommodate
the collection and maintenance of
voluntarily provided demographic data.
2. Adding one new routine use: (4)
Public Disclosure of Anonymized
Complaint Data, which will cover the
public disclosure of anonymized or
otherwise de-identified complaint data
in order to promote transparency and
empower third parties to assist the
Commission in identifying trends.
SYSTEM NAME AND NUMBER:
FCC/CGB–1, Informal Complaints,
Inquiries, and Requests for Dispute
Assistance.
SECURITY CLASSIFICATION:
Unclassified.
SYSTEM LOCATION:
Consumer and Governmental Affairs
Bureau (CGB), Federal Communications
Commission (FCC), 45 L Street NE,
Washington, DC 20554.
SYSTEM MANAGER(S):
CGB, FCC, 45 L Street NE,
Washington, DC 20554.
E:\FR\FM\21MRN1.SGM
21MRN1
20204
Federal Register / Vol. 89, No. 56 / Thursday, March 21, 2024 / Notices
AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
Sections 1, 4, 206, 208, 225, 226, 227,
228, 255, 258, 301, 303, 309(e), 312, 362,
364, 386, 507, 710, 713, 716, 717, 718,
and 1754 of the Communications Act of
1934, as amended, 47 U.S.C. 151, 154,
206, 208, 225, 226, 227, 228, 255, 258,
301, 303, 309(e), 312, 362, 364, 386, 507,
610, 613, 617, 618, 619, and 1754;
sections 504 and 508 of the
Rehabilitation Act, 29 U.S.C. 794 and
794d; and 47 CFR 0.111, 0.141, 1.711 et
seq., 14.30 et seq., 20.19, 64.604, 68.414
et seq., 79.1 et seq, and 16.1–16.7.
PURPOSE(S) OF THE SYSTEM:
This system will collect from
individuals, groups, and other entities
informal complaints, inquiries, and
requests for dispute assistance and
related supporting materials; company
replies to informal consumer
complaints, requests, inquiries, and
Commission letters regarding such
complaints, requests, and inquiries; and
other submissions made by individuals,
groups, or other entities. Collecting and
maintaining these types of information
allow staff access to documents
necessary for key activities discussed in
this SORN, including processing
informal complaints, inquiries, and
requests for dispute assistance;
analyzing effectiveness and efficiency of
related FCC programs and informing
future rule- and policy-making activity;
and improving staff efficiency. Records
in this system are available for public
inspection, after redaction of
information that could identify the
complainant or correspondent,
including the complainant’s name,
address, telephone number, fax number,
and/or email address.
CATEGORIES OF INDIVIDUALS COVERED BY THE
SYSTEM:
Individuals and individual
representatives of groups or other
entities who make or have made, or are
responding to, informal consumer
complaints, inquiries, or requests for
dispute assistance, as well as
Commission letters regarding such
complaints, requests, and inquiries on
matters arising under the
Communications Act of 1934, as
amended, and the Rehabilitation Act.
lotter on DSK11XQN23PROD with NOTICES1
CATEGORIES OF RECORDS IN THE SYSTEM:
Computerized information contained
in the system including inquiries,
requests for dispute assistance, informal
consumer complaints, and related
supporting information, including
personal contact information or other
identifying information provided by
individuals, groups, or other entities,
which may include voluntarily
VerDate Sep<11>2014
16:53 Mar 20, 2024
Jkt 262001
provided demographic information;
company replies, including contact
information, to informal consumer
complaints, requests, inquiries, and
Commission letters regarding such
complaints, requests, and inquiries; and
submissions that individuals, groups, or
other entities make, including, but not
limited to, submissions made by letter,
fax, telephone, email, and via the FCC
web portal for consumer complaints.
RECORD SOURCE CATEGORIES:
Information in this system is provided
by individuals, groups, and other
entities who make or have made, or are
responding to, informal consumer
complaints, inquiries, or requests for
dispute assistance, as well as
Commission letters regarding such
complaints, requests, and inquiries on
matters arising under the
Communications Act of 1934, as
amended, and the Rehabilitation Act.
ROUTINE USES OF RECORDS MAINTAINED IN THE
SYSTEM, INCLUDING CATEGORIES OF USERS AND
THE PURPOSES OF SUCH USES:
In addition to those disclosures
generally permitted under 5 U.S.C.
552a(b) of the Privacy Act, all or a
portion of the records or information
contained in this system may be
disclosed to authorized entities, as is
determined to be relevant and
necessary, outside of the FCC as a
routine use pursuant to 5 U.S.C.
552a(b)(3) as follows:
1. Informal Consumer Complaints—
When a record in this system involves
an informal consumer complaint filed
against a service provider (e.g.,
broadband, telecommunications,
broadcast, multi-channel video program,
Voice over internet-Protocol (VoIP),
etc.), the complaint may be forwarded to
the subject company for a response,
pursuant to sections 4(i), 208, and 303(r)
of the Communications Act of 1934, as
amended.
2. Informal Complaints, Inquiries, and
Requests for Dispute Assistance about
Accessibility for Individuals with
Disabilities—When a record in this
system involves an informal complaint,
inquiry, or request for dispute assistance
involving or filed against a company
about accessibility for individuals with
disabilities, the inquiry, request, or
informal complaint may be forwarded to
the subject company for a response,
pursuant to section 4(i), 208, and 303(r)
of the Communications Act of 1934, as
amended.
3. Public Disclosure—When an order
or other published Bureau- or
Commission-level action (including
Notices of Proposed Rulemaking,
Reports and Orders, Notices of Apparent
PO 00000
Frm 00044
Fmt 4703
Sfmt 4703
Liability, Forfeiture Orders, Consent
Agreements, Notice Letters, or all other
actions released by a Bureau or the
Commission) includes consideration of
informal complaints (including informal
complaints related to accessibility for
individuals with disabilities) filed
against a company, the complainant’s
name may be made public in that order
or Commission action. Where a
complainant in filing his or her
complaint explicitly requests
confidentiality of his or her name from
public disclosure, the Commission will
endeavor to protect such information
from public disclosure. Complaints that
contain requests for confidentiality may
be dismissed if the Commission
determines that the request impedes the
Commission’s ability to investigate and/
or resolve the complaint.
4. Public Disclosure of Anonymized
Complaint Data—The Commission will
make publicly available anonymized or
otherwise de-identified complaint data
in order to promote transparency and
empower third parties to assist the
Commission in identifying trends.
5. Law Enforcement and
Investigation—To disclose pertinent
information to the appropriate Federal,
State, local, Tribal agency, or a
component of such an agency,
responsible for investigating,
prosecuting, enforcing, or implementing
a statute, rule, regulation, or order,
where the FCC becomes aware of an
indication of a violation or potential
violation of civil or criminal law or
regulation.
6. Litigation—To disclose records to
the Department of Justice (DOJ) when:
(a) the FCC or any component thereof;
(b) any employee of the FCC in his or
her official capacity; (c) any employee of
the FCC in his or her individual
capacity where the DOJ or the FCC has
agreed to represent the employee; or (d)
the United States Government is a party
to litigation or has an interest in such
litigation, and by careful review, the
FCC determines that the records are
both relevant and necessary to the
litigation, and the use of such records by
the DOJ is for a purpose that is
compatible with the purpose for which
the FCC collected the records.
7. Adjudication—To disclose records
in a proceeding before a court or
adjudicative body, when: (a) the FCC or
any component thereof; or (b) any
employee of the FCC in his or her
official capacity; or (c) any employee of
the FCC in his or her individual
capacity; or (d) the United States
Government, is a party to litigation or
has an interest in such litigation, and by
careful review, the FCC determines that
the records are both relevant and
E:\FR\FM\21MRN1.SGM
21MRN1
lotter on DSK11XQN23PROD with NOTICES1
Federal Register / Vol. 89, No. 56 / Thursday, March 21, 2024 / Notices
necessary to the litigation, and that the
use of such records is for a purpose that
is compatible with the purpose for
which the agency collected the records.
8. Congressional Inquiries—To
provide information to a Congressional
office from the record of an individual
in response to an inquiry from the
Congressional office made at the written
request of that individual.
9. Government-wide Program
Management and Oversight—To provide
information to the DOJ to obtain the
department’s advice regarding
disclosure obligations under the
Freedom of Information Act (FOIA); or
to the Office of Management and Budget
(OMB) to obtain that office’s advice
regarding obligations under the Privacy
Act.
10. Breach Notification—To
appropriate agencies, entities, and
persons when: (a) the Commission
suspects or has confirmed that there has
been a breach of Personally Identifiable
Information (PII) maintained in the
system of records; (b) the Commission
has determined that as a result of the
suspected or confirmed compromise
there is a risk of harm to individuals,
the Commission (including its
information systems, programs, and
operations), the Federal Government, or
national security; and (c) the disclosure
made to such agencies, entities, and
persons is reasonably necessary to assist
in connection with the Commission’s
efforts to respond to the suspected or
confirmed breach or to prevent,
minimize, or remedy such harm.
11. Assistance to Federal Agencies
and Entities Related to Breaches—To
another Federal agency or Federal
entity, when the Commission
determines that information from this
system is reasonably necessary to assist
the recipient agency or entity in: (a)
responding to a suspected or confirmed
breach or (b) preventing, minimizing, or
remedying the risk of harm to
individuals, the recipient agency or
entity (including its information
systems, program, and operations), the
Federal Government, or national
security, resulting from a suspected or
confirmed breach.
12. Non-Federal Personnel—To
disclose information to non-Federal
personnel, including contractors, FCC
program administrators (including
USAC), other vendors (e.g., identity
verification services), grantees, and
volunteers who have been engaged to
assist the FCC in the performance of a
contract, service, grant, cooperative
agreement, or other activity related to
this system of records and who need to
have access to the records to perform
their activity.
VerDate Sep<11>2014
16:53 Mar 20, 2024
Jkt 262001
POLICIES AND PRACTICES FOR STORAGE OF
RECORDS:
This is a cloud-based computing
system that utilizes the providersupported application on the provider’s
cloud network (Software as a Service or
SaaS).
POLICIES AND PRACTICES FOR RETRIEVAL OF
RECORDS:
Records in this system of records can
be retrieved by any category field, e.g.,
first or last name or email address.
POLICIES AND PRACTICES FOR RETENTION AND
DISPOSAL OF RECORDS:
The information in this system is
maintained and disposed of in
accordance with the NARA General
Records Schedule 6.5, Item 020 (DAA–
0173–2019–0002).
ADMINISTRATIVE, TECHNICAL, AND PHYSICAL
SAFEGUARDS:
The electronic records, files, and data
are stored within FCC or a vendor’s
accreditation boundaries and
maintained in a database housed in the
FCC’s or vendor’s computer network
databases. Access to the electronic files
is restricted to authorized employees
and contractors; and to IT staff,
contractors, and vendors who maintain
the IT networks and services. Other
employees and contractors may be
granted access on a need-to-know basis.
The electronic files and records are
protected by the FCC and third-party
privacy safeguards, a comprehensive
and dynamic set of IT safety and
security protocols and features that are
designed to meet all Federal privacy
standards, including those required by
the Federal Information Security
Modernization Act of 2014 (FISMA),
OMB, and the National Institute of
Standards and Technology (NIST).
EXEMPTIONS PROMULGATED FOR THE SYSTEM:
None.
HISTORY:
88 FR 60459 (September 1, 2023).
Federal Communications Commission.
Marlene Dortch,
Secretary.
[FR Doc. 2024–05957 Filed 3–20–24; 8:45 am]
BILLING CODE 6712–01–P
FEDERAL ELECTION COMMISSION
Sunshine Act Meetings
Tuesday, March 26,
2024, at 10 a.m. and its continuation at
the conclusion of the open meeting on
March 27, 2024.
PLACE: 1050 First Street NE,
Washington, DC and virtual (this
meeting will be a hybrid meeting).
STATUS: This meeting will be closed to
the public.
MATTERS TO BE CONSIDERED: Compliance
matters pursuant to 52 U.S.C. 30109.
Investigatory records complied for
law enforcement purposes and
production would disclose investigative
techniques.
Matters concerning participation in
civil actions or proceedings or
arbitration.
*
*
*
*
*
CONTACT PERSON FOR MORE INFORMATION:
Judith Ingram, Press Officer, Telephone:
(202) 694–1220.
TIME AND DATE:
(Authority: Government in the Sunshine Act,
5 U.S.C. 552b)
Laura E. Sinram,
Secretary and Clerk of the Commission.
[FR Doc. 2024–06081 Filed 3–19–24; 11:15 am]
BILLING CODE 6715–01–P
RECORD ACCESS PROCEDURES:
Individuals wishing to request access
to and/or amendment of records about
themselves should follow the
Notification Procedure below.
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Food and Drug Administration
CONTESTING RECORD PROCEDURES:
Individuals wishing to request access
to and/or amendment of records about
themselves should follow the
Notification Procedure below.
[Docket No. FDA–2023–N–4721]
Willis Reed: Final Debarment Order
AGENCY:
NOTIFICATION PROCEDURES:
HHS.
Individuals wishing to determine
whether this system of records contains
information about themselves may do so
by writing to privacy@fcc.gov.
Individuals requesting access or
amendment of records must also comply
with the FCC’s Privacy Act regulations
regarding verification of identity as
required under 47 CFR part 0, subpart
E.
ACTION:
PO 00000
Frm 00045
Fmt 4703
Sfmt 4703
20205
Food and Drug Administration,
Notice.
The Food and Drug
Administration (FDA) is issuing an
order under the Federal Food, Drug, and
Cosmetic Act (FD&C Act) permanently
debarring Willis Reed from providing
services in any capacity to a person that
has an approved or pending drug
product application. FDA bases this
SUMMARY:
E:\FR\FM\21MRN1.SGM
21MRN1
Agencies
[Federal Register Volume 89, Number 56 (Thursday, March 21, 2024)]
[Notices]
[Pages 20203-20205]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-05957]
=======================================================================
-----------------------------------------------------------------------
FEDERAL COMMUNICATIONS COMMISSION
[FR ID: 209847]
Privacy Act System of Records
AGENCY: Federal Communications Commission.
ACTION: Notice of a modified system of records.
-----------------------------------------------------------------------
SUMMARY: The Federal Communications Commission (FCC, Commission, or
Agency) proposes to modify an existing system of records, FCC/CGB-1,
Informal Complaints, Inquiries, and Requests for Dispute Assistance,
subject to the Privacy Act of 1974, as amended. This action is
necessary to meet the requirements of the Privacy Act to publish in the
Federal Register notice of the existence and character of records
maintained by the agency. The Commission uses records in this system to
handle and process informal complaints, inquiries, and requests for
dispute assistance received from individuals, groups, and other
entities. This modification makes various necessary changes and updates
to accommodate new uses of the system to collect and maintain
voluntarily provided demographic data and to publicly disclose
anonymized or de-identified complaint data.
DATES: This modified system of records will become effective on March
21, 2024. Written comments on the routine uses are due by April 22,
2024. The routine uses in this action will become effective on April
22, 2024 unless comments are received that require a contrary
determination.
ADDRESSES: Send comments to Brendan McTaggart, Federal Communications
Commission, 45 L Street NE, Washington, DC 20554, or [email protected].
FOR FURTHER INFORMATION CONTACT: Brendan McTaggart, (202) 418-1738, or
[email protected] (and to obtain a copy of the Narrative Statement and
the Supplementary Document, which includes details of the proposed
alterations to this system of records).
SUPPLEMENTARY INFORMATION: As required by the Privacy Act of 1974, as
amended, 5 U.S.C. 552a(e)(4) and (e)(11), this document sets forth
notice of the proposed modification of a system of records maintained
by the FCC. The FCC previously provided notice of the system of records
FCC/CGB-1, Informal Complaints, Inquiries, and Requests for Dispute
Assistance, by publication in the Federal Register on September 1, 2023
(88 FR 60459).
This notice serves to update and modify FCC/CGB-1 to accommodate
the collection and maintenance of voluntarily provided demographic data
and the public disclosure of anonymized or de-identified complaint
data. The substantive changes and modifications to the previously
published version of the FCC/CGB-1 system of records include:
1. Modifying the language in the Categories of Records to
accommodate the collection and maintenance of voluntarily provided
demographic data.
2. Adding one new routine use: (4) Public Disclosure of Anonymized
Complaint Data, which will cover the public disclosure of anonymized or
otherwise de-identified complaint data in order to promote transparency
and empower third parties to assist the Commission in identifying
trends.
SYSTEM NAME AND NUMBER:
FCC/CGB-1, Informal Complaints, Inquiries, and Requests for Dispute
Assistance.
SECURITY CLASSIFICATION:
Unclassified.
SYSTEM LOCATION:
Consumer and Governmental Affairs Bureau (CGB), Federal
Communications Commission (FCC), 45 L Street NE, Washington, DC 20554.
SYSTEM MANAGER(S):
CGB, FCC, 45 L Street NE, Washington, DC 20554.
[[Page 20204]]
AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
Sections 1, 4, 206, 208, 225, 226, 227, 228, 255, 258, 301, 303,
309(e), 312, 362, 364, 386, 507, 710, 713, 716, 717, 718, and 1754 of
the Communications Act of 1934, as amended, 47 U.S.C. 151, 154, 206,
208, 225, 226, 227, 228, 255, 258, 301, 303, 309(e), 312, 362, 364,
386, 507, 610, 613, 617, 618, 619, and 1754; sections 504 and 508 of
the Rehabilitation Act, 29 U.S.C. 794 and 794d; and 47 CFR 0.111,
0.141, 1.711 et seq., 14.30 et seq., 20.19, 64.604, 68.414 et seq.,
79.1 et seq, and 16.1-16.7.
PURPOSE(S) OF THE SYSTEM:
This system will collect from individuals, groups, and other
entities informal complaints, inquiries, and requests for dispute
assistance and related supporting materials; company replies to
informal consumer complaints, requests, inquiries, and Commission
letters regarding such complaints, requests, and inquiries; and other
submissions made by individuals, groups, or other entities. Collecting
and maintaining these types of information allow staff access to
documents necessary for key activities discussed in this SORN,
including processing informal complaints, inquiries, and requests for
dispute assistance; analyzing effectiveness and efficiency of related
FCC programs and informing future rule- and policy-making activity; and
improving staff efficiency. Records in this system are available for
public inspection, after redaction of information that could identify
the complainant or correspondent, including the complainant's name,
address, telephone number, fax number, and/or email address.
CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:
Individuals and individual representatives of groups or other
entities who make or have made, or are responding to, informal consumer
complaints, inquiries, or requests for dispute assistance, as well as
Commission letters regarding such complaints, requests, and inquiries
on matters arising under the Communications Act of 1934, as amended,
and the Rehabilitation Act.
CATEGORIES OF RECORDS IN THE SYSTEM:
Computerized information contained in the system including
inquiries, requests for dispute assistance, informal consumer
complaints, and related supporting information, including personal
contact information or other identifying information provided by
individuals, groups, or other entities, which may include voluntarily
provided demographic information; company replies, including contact
information, to informal consumer complaints, requests, inquiries, and
Commission letters regarding such complaints, requests, and inquiries;
and submissions that individuals, groups, or other entities make,
including, but not limited to, submissions made by letter, fax,
telephone, email, and via the FCC web portal for consumer complaints.
RECORD SOURCE CATEGORIES:
Information in this system is provided by individuals, groups, and
other entities who make or have made, or are responding to, informal
consumer complaints, inquiries, or requests for dispute assistance, as
well as Commission letters regarding such complaints, requests, and
inquiries on matters arising under the Communications Act of 1934, as
amended, and the Rehabilitation Act.
ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES
OF USERS AND THE PURPOSES OF SUCH USES:
In addition to those disclosures generally permitted under 5 U.S.C.
552a(b) of the Privacy Act, all or a portion of the records or
information contained in this system may be disclosed to authorized
entities, as is determined to be relevant and necessary, outside of the
FCC as a routine use pursuant to 5 U.S.C. 552a(b)(3) as follows:
1. Informal Consumer Complaints--When a record in this system
involves an informal consumer complaint filed against a service
provider (e.g., broadband, telecommunications, broadcast, multi-channel
video program, Voice over internet-Protocol (VoIP), etc.), the
complaint may be forwarded to the subject company for a response,
pursuant to sections 4(i), 208, and 303(r) of the Communications Act of
1934, as amended.
2. Informal Complaints, Inquiries, and Requests for Dispute
Assistance about Accessibility for Individuals with Disabilities--When
a record in this system involves an informal complaint, inquiry, or
request for dispute assistance involving or filed against a company
about accessibility for individuals with disabilities, the inquiry,
request, or informal complaint may be forwarded to the subject company
for a response, pursuant to section 4(i), 208, and 303(r) of the
Communications Act of 1934, as amended.
3. Public Disclosure--When an order or other published Bureau- or
Commission-level action (including Notices of Proposed Rulemaking,
Reports and Orders, Notices of Apparent Liability, Forfeiture Orders,
Consent Agreements, Notice Letters, or all other actions released by a
Bureau or the Commission) includes consideration of informal complaints
(including informal complaints related to accessibility for individuals
with disabilities) filed against a company, the complainant's name may
be made public in that order or Commission action. Where a complainant
in filing his or her complaint explicitly requests confidentiality of
his or her name from public disclosure, the Commission will endeavor to
protect such information from public disclosure. Complaints that
contain requests for confidentiality may be dismissed if the Commission
determines that the request impedes the Commission's ability to
investigate and/or resolve the complaint.
4. Public Disclosure of Anonymized Complaint Data--The Commission
will make publicly available anonymized or otherwise de-identified
complaint data in order to promote transparency and empower third
parties to assist the Commission in identifying trends.
5. Law Enforcement and Investigation--To disclose pertinent
information to the appropriate Federal, State, local, Tribal agency, or
a component of such an agency, responsible for investigating,
prosecuting, enforcing, or implementing a statute, rule, regulation, or
order, where the FCC becomes aware of an indication of a violation or
potential violation of civil or criminal law or regulation.
6. Litigation--To disclose records to the Department of Justice
(DOJ) when: (a) the FCC or any component thereof; (b) any employee of
the FCC in his or her official capacity; (c) any employee of the FCC in
his or her individual capacity where the DOJ or the FCC has agreed to
represent the employee; or (d) the United States Government is a party
to litigation or has an interest in such litigation, and by careful
review, the FCC determines that the records are both relevant and
necessary to the litigation, and the use of such records by the DOJ is
for a purpose that is compatible with the purpose for which the FCC
collected the records.
7. Adjudication--To disclose records in a proceeding before a court
or adjudicative body, when: (a) the FCC or any component thereof; or
(b) any employee of the FCC in his or her official capacity; or (c) any
employee of the FCC in his or her individual capacity; or (d) the
United States Government, is a party to litigation or has an interest
in such litigation, and by careful review, the FCC determines that the
records are both relevant and
[[Page 20205]]
necessary to the litigation, and that the use of such records is for a
purpose that is compatible with the purpose for which the agency
collected the records.
8. Congressional Inquiries--To provide information to a
Congressional office from the record of an individual in response to an
inquiry from the Congressional office made at the written request of
that individual.
9. Government-wide Program Management and Oversight--To provide
information to the DOJ to obtain the department's advice regarding
disclosure obligations under the Freedom of Information Act (FOIA); or
to the Office of Management and Budget (OMB) to obtain that office's
advice regarding obligations under the Privacy Act.
10. Breach Notification--To appropriate agencies, entities, and
persons when: (a) the Commission suspects or has confirmed that there
has been a breach of Personally Identifiable Information (PII)
maintained in the system of records; (b) the Commission has determined
that as a result of the suspected or confirmed compromise there is a
risk of harm to individuals, the Commission (including its information
systems, programs, and operations), the Federal Government, or national
security; and (c) the disclosure made to such agencies, entities, and
persons is reasonably necessary to assist in connection with the
Commission's efforts to respond to the suspected or confirmed breach or
to prevent, minimize, or remedy such harm.
11. Assistance to Federal Agencies and Entities Related to
Breaches--To another Federal agency or Federal entity, when the
Commission determines that information from this system is reasonably
necessary to assist the recipient agency or entity in: (a) responding
to a suspected or confirmed breach or (b) preventing, minimizing, or
remedying the risk of harm to individuals, the recipient agency or
entity (including its information systems, program, and operations),
the Federal Government, or national security, resulting from a
suspected or confirmed breach.
12. Non-Federal Personnel--To disclose information to non-Federal
personnel, including contractors, FCC program administrators (including
USAC), other vendors (e.g., identity verification services), grantees,
and volunteers who have been engaged to assist the FCC in the
performance of a contract, service, grant, cooperative agreement, or
other activity related to this system of records and who need to have
access to the records to perform their activity.
POLICIES AND PRACTICES FOR STORAGE OF RECORDS:
This is a cloud-based computing system that utilizes the provider-
supported application on the provider's cloud network (Software as a
Service or SaaS).
POLICIES AND PRACTICES FOR RETRIEVAL OF RECORDS:
Records in this system of records can be retrieved by any category
field, e.g., first or last name or email address.
POLICIES AND PRACTICES FOR RETENTION AND DISPOSAL OF RECORDS:
The information in this system is maintained and disposed of in
accordance with the NARA General Records Schedule 6.5, Item 020 (DAA-
0173-2019-0002).
ADMINISTRATIVE, TECHNICAL, AND PHYSICAL SAFEGUARDS:
The electronic records, files, and data are stored within FCC or a
vendor's accreditation boundaries and maintained in a database housed
in the FCC's or vendor's computer network databases. Access to the
electronic files is restricted to authorized employees and contractors;
and to IT staff, contractors, and vendors who maintain the IT networks
and services. Other employees and contractors may be granted access on
a need-to-know basis. The electronic files and records are protected by
the FCC and third-party privacy safeguards, a comprehensive and dynamic
set of IT safety and security protocols and features that are designed
to meet all Federal privacy standards, including those required by the
Federal Information Security Modernization Act of 2014 (FISMA), OMB,
and the National Institute of Standards and Technology (NIST).
RECORD ACCESS PROCEDURES:
Individuals wishing to request access to and/or amendment of
records about themselves should follow the Notification Procedure
below.
CONTESTING RECORD PROCEDURES:
Individuals wishing to request access to and/or amendment of
records about themselves should follow the Notification Procedure
below.
NOTIFICATION PROCEDURES:
Individuals wishing to determine whether this system of records
contains information about themselves may do so by writing to
[email protected]. Individuals requesting access or amendment of records
must also comply with the FCC's Privacy Act regulations regarding
verification of identity as required under 47 CFR part 0, subpart E.
EXEMPTIONS PROMULGATED FOR THE SYSTEM:
None.
HISTORY:
88 FR 60459 (September 1, 2023).
Federal Communications Commission.
Marlene Dortch,
Secretary.
[FR Doc. 2024-05957 Filed 3-20-24; 8:45 am]
BILLING CODE 6712-01-P