Proposed Extension of Information Collection Request Submitted for Public Comment; Comment Request Relating To Improving Customer Experience (OMB Circular A-11, Section 280 Implementation), 19391-19392 [2024-05657]

Download as PDF Federal Register / Vol. 89, No. 53 / Monday, March 18, 2024 / Notices without edit, including any personal information the commenter provides, to www.regulations.gov, as described in the system of records notice (DOT/ALL– 14 FDMS), which can be reviewed at www.dot.gov/privacy. Docket: Background documents or comments received may be read at www.regulations.gov at any time. Follow the online instructions for accessing the docket or go to the Docket Operations in Room W12–140 of the West Building Ground Floor at 1200 New Jersey Avenue SE, Washington, DC, between 9 a.m. and 5 p.m., Monday through Friday, except Federal holidays. FOR FURTHER INFORMATION CONTACT: Michael H. Harrison, AIR–646, Federal Aviation Administration, phone 206– 231–3368, email michael.harrison@ faa.gov. This notice is published pursuant to 14 CFR 11.85. Issued in Washington, DC, on March 12, 2024. Daniel J. Commins, Manager, Integration and Performance Branch, Policy and Standards Division, Aircraft Certification Service. Petition for Exemption Docket No.: FAA–2023–1485. Petitioner: HAECO Cabin Solutions, LLC (HAECO). Section(s) of 14 CFR Affected: § 25.813(e). Description of Relief Sought: HAECO is seeking relief from the affected section listed above, which requires that no door may be installed between any passenger compartments. Specifically, HAECO is proposing to install doors between passenger compartments for the purpose of installing mini-suites on Boeing Model 737–8 airplanes. [FR Doc. 2024–05721 Filed 3–15–24; 8:45 am] BILLING CODE 4910–13–P DEPARTMENT OF TRANSPORTATION Federal Aviation Administration Notice of Availability of the Final Tiered Environmental Assessment and Finding of No Significant Impact for SpaceX Starship Indian Ocean Landings Federal Aviation Administration (FAA), Department of Transportation (DOT). ACTION: Notice of availability. lotter on DSK11XQN23PROD with NOTICES1 AGENCY: Order 1050.1F, Environmental Impacts: Policies and Procedures, the FAA is announcing the availability of the Final Tiered Environmental Assessment and Finding of No Significant Impact/ Record of Decision for SpaceX Starship Indian Ocean Landings (Final Tiered EA and FONSI/ROD). FOR FURTHER INFORMATION CONTACT: Amy Hanson, Environmental Protection Specialist, Federal Aviation Administration, 800 Independence Avenue SW, Suite 325, Washington, DC 20591; phone 847–243–7609; email amy.hanson@faa.gov. The FAA is the lead agency. The FAA evaluated SpaceX’s proposal to land its Starship vehicle in the Indian Ocean. The proposal would require the FAA to modify SpaceX’s vehicle operator license along with potential renewals and modifications to the license within the scope of operations. SpaceX’s Proposed Action is to analyze the potential for up to a total of ten nominal operations, including up to a maximum of five overpressure events from Starship intact impact and up to a total of five reentry debris or soft water landings in the Indian Ocean, within a year of issuance of a NMFS concurrence letter. The Final Tiered EA evaluated the potential environmental impacts of the Proposed Action and the No Action Alternative. Under the No Action Alternative, the FAA would not modify SpaceX’s license for landing the Starship vehicles in the Indian Ocean. In this situation, as permitted under existing licenses, SpaceX could land the Starship vehicle at the VLA or downrange in the Gulf of Mexico, or Pacific Ocean (on a floating platform or expended in the Pacific Ocean). The FAA has posted the Final Tiered EA and FONSI/ROD on the FAA Office of Commercial Space Transportation website: https://www.faa.gov/space/ stakeholder_engagement/spacex_ starship. SUPPLEMENTARY INFORMATION: Issued in Washington, DC, on: March 12, 2024. Stacey M. Zee, Manager, Operations Support Branch. [FR Doc. 2024–05648 Filed 3–15–24; 8:45 am] BILLING CODE 4910–13–P In accordance with the National Environmental Policy Act of 1969, as amended (NEPA), Council on Environmental Quality NEPAimplementing regulations, and FAA SUMMARY: VerDate Sep<11>2014 17:07 Mar 15, 2024 Jkt 262001 PO 00000 Frm 00098 Fmt 4703 Sfmt 4703 19391 DEPARTMENT OF THE TREASURY Bureau of the Fiscal Service Proposed Extension of Information Collection Request Submitted for Public Comment; Comment Request Relating To Improving Customer Experience (OMB Circular A–11, Section 280 Implementation) Notice and request for comments. ACTION: The Department of the Treasury, as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other Federal agencies to take this opportunity to comment on proposed and/or continuing information collections, as required by the Paperwork Reduction Act of 1995. Currently the Bureau of the Fiscal Service within the Department of the Treasury is soliciting comments relating to Improving Customer Experience (OMB Circular A–11, Section 280 Implementation). DATES: Written comments should be received on or before May 17, 2024 to be assured of consideration. ADDRESSES: Direct all written comments and requests for additional information to Bureau of the Fiscal Service, Bruce A. Sharp, Room #4006–A, P.O. Box 1328, Parkersburg, WV 26106–1328, or bruce.sharp@fiscal.treasury.gov. SUPPLEMENTARY INFORMATION: Title: Improving Customer Experience (OMB Circular A–11, Section 280 Implementation). OMB Number: 1530–0073. Abstract: A modern, streamlined, and responsive customer experience means: Raising government-wide customer experience to the average of the private sector service industry; developing indicators for high-impact Federal programs to monitor progress towards excellent customer experience and mature digital services; and providing the structure (including increasing transparency) and resources to ensure customer experience is a focal point for Bureau of the Fiscal Service leadership. To support this, OMB Circular A–11 Section 280 established governmentwide standards for mature customer experience organizations in government and measurement. To enable Federal programs to deliver the experience taxpayers deserve, they must undertake three general categories of activities: conduct ongoing customer research, gather and share customer feedback, and test services and digital products. These data collection efforts may be either qualitative or quantitative in SUMMARY: E:\FR\FM\18MRN1.SGM 18MRN1 lotter on DSK11XQN23PROD with NOTICES1 19392 Federal Register / Vol. 89, No. 53 / Monday, March 18, 2024 / Notices nature or may consist of mixed methods. Additionally, data may be collected via a variety of means, including but not limited to electronic or social media, direct or indirect observation (i.e., in person, video and audio collections), interviews, questionnaires, surveys, and focus groups. Bureau of the Fiscal Service will limit its inquiries to data collections that solicit strictly voluntary opinions or responses. Steps will be taken to ensure anonymity of respondents in each activity covered by this request. The results of the data collected will be used to improve the delivery of Federal services and programs. It will include the creation of personas, customer journey maps, and reports and summaries of customer feedback data and user insights. It will also provide government-wide data on customer experience that can be displayed on performance.gov to help build transparency and accountability of Federal programs to the customers they serve. As a general matter, these information collections will not result in any new system of records containing privacy information and will not ask questions of a sensitive nature, such as sexual behavior and attitudes, religious beliefs, and other matters that are commonly considered private. The Bureau will collect this information by electronic means when possible, as well as by mail, fax, telephone, technical discussions, and in-person interviews. The Bureau may also utilize observational techniques to collect this information. Affected Public: Collections will be targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the near future. For the purposes of this request, ‘‘customers’’ are individuals, businesses, and organizations that interact with a Bureau of the Fiscal Service or program, either directly or via a Federal contractor. This could include individuals or households; businesses or other for-profit organizations; not-for profit institutions; State, local or tribal governments; Federal government; and Universities. Current Actions: Extension of a currently approved collection. Type of Review: Regular. Estimated Number of Respondents: 500,250. Estimated Time per Respondent: Varied, dependent upon the data collection method used. The possible response time to complete a questionnaire or survey may be 3 VerDate Sep<11>2014 17:07 Mar 15, 2024 Jkt 262001 minutes or up to 1.5 hours to participate in an interview. Estimated Total Annual Burden Hours: 25,275. Request for Comments: Comments submitted in response to this notice will be summarized and/or included in the request for OMB approval. All comments will become a matter of public record. Comments are invited on: 1. Whether the collection of information is necessary for the proper performance of the functions of the agency, including whether the information shall have practical utility; 2. the accuracy of the agency’s estimate of the burden of the collection of information; 3. ways to enhance the quality, utility, and clarity of the information to be collected; 4. ways to minimize the burden of the collection of information on respondents, including through the use of automated collection techniques or other forms of information technology; and 5. estimates of capital or start-up costs and costs of operation, maintenance, and purchase of services to provide information. Dated: March 12, 2024. Bruce A. Sharp, Bureau PRA Clearance Officer. [FR Doc. 2024–05657 Filed 3–15–24; 8:45 am] BILLING CODE 4810–AS–P DEPARTMENT OF THE TREASURY Office of Foreign Assets Control Notice of OFAC Sanctions Actions Office of Foreign Assets Control, Treasury. ACTION: Notice. AGENCY: The U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC) is publishing the names of one or more persons that have been placed on OFAC’s Specially Designated Nationals and Blocked Persons List (SDN List) based on OFAC’s determination that one or more applicable legal criteria were satisfied. All property and interests in property subject to U.S. jurisdiction of these persons are blocked, and U.S. persons are generally prohibited from engaging in transactions with them. DATES: See SUPPLEMENTARY INFORMATION section for effective dates. FOR FURTHER INFORMATION CONTACT: OFAC: Bradley Smith, Director, tel.: 202–622–2490; Associate Director for Global Targeting, tel.: 202–622–2420; Assistant Director for Licensing, tel.: 202–622–2480; Assistant Director for Regulatory Affairs, tel.: 202–622–4855; SUMMARY: PO 00000 Frm 00099 Fmt 4703 Sfmt 4703 or Assistant Director for Compliance, tel.: 202–622–2490. SUPPLEMENTARY INFORMATION: Electronic Availability The SDN List and additional information concerning OFAC sanctions programs are available on OFAC’s website (ofac.treasury.gov). Notice of OFAC Action(s) On March 12, 2024, OFAC determined that the property and interests in property subject to U.S. jurisdiction of the following persons are blocked under the relevant sanctions authority listed below: Individuals 1. ALSHOFA, Ali Abdulnabi Ahmed Ebrahim M (a.k.a. AL–SHUFA, ‘Ali ‘Abd-alNabi), Iran; DOB 25 Jul 1991; nationality Bahrain; Gender Male; Secondary sanctions risk: section 1(b) of Executive Order 13224, as amended by Executive Order 13886; Passport 1934514 (Bahrain) expires 15 Apr 2019; National ID No. 910707480 (Bahrain) (individual) [SDGT] (Linked To: AL– ASHTAR BRIGADES). Designated pursuant to section 1(a)(iii)(C) of Executive Order 13224 of September 23, 2001, ‘‘Blocking Property and Prohibiting Transactions With Persons Who Commit, Threaten to Commit, or Support Terrorism,’’ 66 FR 49079, as amended by Executive Order 13886 of September 9, 2019, ‘‘Modernizing Sanctions To Combat Terrorism,’’ 84 FR 48041 (E.O. 13224, as amended), for having materially assisted, sponsored, or provided financial, material, or technological support for, or goods or service to or in support of, AL–ASHTAR BRIGADES, a person whose property and interests in property are blocked pursuant to E.O. 13224. 2. SALMAN, Isa Saleh Isa Mohamed (a.k.a. SALMAN, Isa Salih Isa Muhammad), Iran; DOB 30 May 1981; nationality Bahrain; Gender Male; Secondary sanctions risk: section 1(b) of Executive Order 13224, as amended by Executive Order 13886; Passport 2108802 (Bahrain) expires 16 May 2022 (individual) [SDGT] (Linked To: AL– ASHTAR BRIGADES). Designated pursuant to section 1(a)(iii)(C) of E.O. 13224, as amended, for having materially assisted, sponsored, or provided financial, material, or technological support for, or goods or service to or in support of, AL–ASHTAR BRIGADES, a person whose property and interests in property are blocked pursuant to E.O. 13224. 3. SARHAN, Hasan Ahmed Radhi Husain (a.k.a. SARHAN, Hasan Ahmad Radi), Iran; DOB 11 Dec 1990; nationality Bahrain; Gender Male; Secondary sanctions risk: section 1(b) of Executive Order 13224, as amended by Executive Order 13886; Passport 1866849 (Bahrain) expires 28 Sep 2015; National ID No. 901206679 (Bahrain) (individual) [SDGT] (Linked To: AL– ASHTAR BRIGADES). Designated pursuant to section 1(a)(iii)(C) of E.O. 13224, as amended, for having materially assisted, sponsored, or provided E:\FR\FM\18MRN1.SGM 18MRN1

Agencies

[Federal Register Volume 89, Number 53 (Monday, March 18, 2024)]
[Notices]
[Pages 19391-19392]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-05657]


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DEPARTMENT OF THE TREASURY

Bureau of the Fiscal Service


Proposed Extension of Information Collection Request Submitted 
for Public Comment; Comment Request Relating To Improving Customer 
Experience (OMB Circular A-11, Section 280 Implementation)

ACTION: Notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: The Department of the Treasury, as part of its continuing 
effort to reduce paperwork and respondent burden, invites the general 
public and other Federal agencies to take this opportunity to comment 
on proposed and/or continuing information collections, as required by 
the Paperwork Reduction Act of 1995. Currently the Bureau of the Fiscal 
Service within the Department of the Treasury is soliciting comments 
relating to Improving Customer Experience (OMB Circular A-11, Section 
280 Implementation).

DATES: Written comments should be received on or before May 17, 2024 to 
be assured of consideration.

ADDRESSES: Direct all written comments and requests for additional 
information to Bureau of the Fiscal Service, Bruce A. Sharp, Room 
#4006-A, P.O. Box 1328, Parkersburg, WV 26106-1328, or 
[email protected].

SUPPLEMENTARY INFORMATION: 
    Title: Improving Customer Experience (OMB Circular A-11, Section 
280 Implementation).
    OMB Number: 1530-0073.
    Abstract: A modern, streamlined, and responsive customer experience 
means: Raising government-wide customer experience to the average of 
the private sector service industry; developing indicators for high-
impact Federal programs to monitor progress towards excellent customer 
experience and mature digital services; and providing the structure 
(including increasing transparency) and resources to ensure customer 
experience is a focal point for Bureau of the Fiscal Service 
leadership. To support this, OMB Circular A-11 Section 280 established 
government-wide standards for mature customer experience organizations 
in government and measurement. To enable Federal programs to deliver 
the experience taxpayers deserve, they must undertake three general 
categories of activities: conduct ongoing customer research, gather and 
share customer feedback, and test services and digital products.
    These data collection efforts may be either qualitative or 
quantitative in

[[Page 19392]]

nature or may consist of mixed methods. Additionally, data may be 
collected via a variety of means, including but not limited to 
electronic or social media, direct or indirect observation (i.e., in 
person, video and audio collections), interviews, questionnaires, 
surveys, and focus groups. Bureau of the Fiscal Service will limit its 
inquiries to data collections that solicit strictly voluntary opinions 
or responses. Steps will be taken to ensure anonymity of respondents in 
each activity covered by this request.
    The results of the data collected will be used to improve the 
delivery of Federal services and programs. It will include the creation 
of personas, customer journey maps, and reports and summaries of 
customer feedback data and user insights. It will also provide 
government-wide data on customer experience that can be displayed on 
performance.gov to help build transparency and accountability of 
Federal programs to the customers they serve.
    As a general matter, these information collections will not result 
in any new system of records containing privacy information and will 
not ask questions of a sensitive nature, such as sexual behavior and 
attitudes, religious beliefs, and other matters that are commonly 
considered private.
    The Bureau will collect this information by electronic means when 
possible, as well as by mail, fax, telephone, technical discussions, 
and in-person interviews. The Bureau may also utilize observational 
techniques to collect this information.
    Affected Public: Collections will be targeted to the solicitation 
of opinions from respondents who have experience with the program or 
may have experience with the program in the near future. For the 
purposes of this request, ``customers'' are individuals, businesses, 
and organizations that interact with a Bureau of the Fiscal Service or 
program, either directly or via a Federal contractor. This could 
include individuals or households; businesses or other for-profit 
organizations; not-for profit institutions; State, local or tribal 
governments; Federal government; and Universities.
    Current Actions: Extension of a currently approved collection.
    Type of Review: Regular.
    Estimated Number of Respondents: 500,250.
    Estimated Time per Respondent: Varied, dependent upon the data 
collection method used. The possible response time to complete a 
questionnaire or survey may be 3 minutes or up to 1.5 hours to 
participate in an interview.
    Estimated Total Annual Burden Hours: 25,275.
    Request for Comments: Comments submitted in response to this notice 
will be summarized and/or included in the request for OMB approval. All 
comments will become a matter of public record. Comments are invited 
on: 1. Whether the collection of information is necessary for the 
proper performance of the functions of the agency, including whether 
the information shall have practical utility; 2. the accuracy of the 
agency's estimate of the burden of the collection of information; 3. 
ways to enhance the quality, utility, and clarity of the information to 
be collected; 4. ways to minimize the burden of the collection of 
information on respondents, including through the use of automated 
collection techniques or other forms of information technology; and 5. 
estimates of capital or start-up costs and costs of operation, 
maintenance, and purchase of services to provide information.

    Dated: March 12, 2024.
Bruce A. Sharp,
Bureau PRA Clearance Officer.
[FR Doc. 2024-05657 Filed 3-15-24; 8:45 am]
BILLING CODE 4810-AS-P
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