Agency Information Collection Activities: Proposed Request and Comment Request, 18471-18475 [2024-05296]
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Federal Register / Vol. 89, No. 50 / Wednesday, March 13, 2024 / Notices
SOCIAL SECURITY ADMINISTRATION
[Docket No: SSA–2024–0007]
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Agency Information Collection
Activities: Proposed Request and
Comment Request
The Social Security Administration
(SSA) publishes a list of information
collection packages requiring clearance
by the Office of Management and
Budget (OMB) in compliance with
Public Law 104–13, the Paperwork
Reduction Act of 1995, effective October
1, 1995. This notice includes revisions
of OMB-approved information
collections, and one new collection for
OMB-approval.
SSA is soliciting comments on the
accuracy of the agency’s burden
estimate; the need for the information;
its practical utility; ways to enhance its
quality, utility, and clarity; and ways to
minimize burden on respondents,
including the use of automated
collection techniques or other forms of
information technology. Mail, email, or
fax your comments and
recommendations on the information
collection(s) to the OMB Desk Officer
and SSA Reports Clearance Officer at
the following addresses or fax numbers.
(OMB) Office of Management and
Budget, Attn: Desk Officer for SSA, Fax:
202–395–6974.
(SSA) Social Security Administration,
OLCA, Attn: Reports Clearance Director,
Mail Stop 3253 Altmeyer, 6401 Security
Blvd., Baltimore, MD 21235, Fax: 833–
410–1631, Email address:
OR.Reports.Clearance@ssa.gov.
Or you may submit your comments
online through https://www.reginfo.gov/
public/do/PRAmain by clicking on
Currently under Review—Open for
Public Comments and choosing to click
on one of SSA’s published items. Please
reference Docket ID Number [SSA–
2024–0007] in your submitted response.
I. The information collection below is
pending at SSA. SSA will submit it to
OMB within 60 days from the date of
this notice. To be sure we consider your
comments, we must receive them no
later than May 13, 2024. Individuals can
obtain copies of the collection
instruments by writing to the above
email address.
1. Request for Waiver of Overpayment
Recovery and Request for Change in
Overpayment Recovery Rate—20 CFR
404.502, 404.506–404.512, 416.550–
416.558, 416.570–416.571—0960–0037.
When Social Security beneficiaries and
Supplemental Security Income (SSI)
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recipients receive an overpayment, they
must return the extra money. These
beneficiaries and recipients can use
Form SSA–632–BK, Request for Waiver
of Overpayment Recovery, to request a
waiver from repaying their
overpayment. Beneficiaries and
recipients can also use Form SSA–634,
Request for Change in Overpayment
Recovery, to request a change to the
monthly recovery rate of their
overpayment. The respondents must
provide financial information to help
the agency determine how much the
overpaid person can afford to repay
each month. The respondents are
individuals who are overpaid Social
Security or SSI payments who are
requesting: (1) a waiver of recovery of an
overpayment, or (2) a lesser rate of
withholding.
The Social Security Administration
(SSA) is requesting public comments on
this information collection. We
encourage members of the public to
provide their feedback and comments
on the following matters outlined in the
notice:
a. How can SSA most effectively ask
questions related to determining
whether or not a respondent is ‘‘without
fault’’ in a manner that is minimally
burdensome? Specifically, we are
soliciting feedback on replacing the freeform response option, ‘‘Tell us what you
know about why the overpayment may
have happened’’ with a set of structured
response options intended to reflect
common reasons related to a failure to
timely report a change to the agency.
SSA is seeking comments on adding the
following response options for which
the respondent would be able to pick
the choice that fits best:
• I did not know that I needed to
report the change that SSA says caused
the overpayment.
• I did not know about the change
that SSA says caused the overpayment.
• I did not believe it was a significant
enough change to report.
• I knew that I was supposed to
report the change but chose not to report
it.
• I thought I reported the change, or
I tried to report the change but was
unable to.
• I do not believe SSA is correct that
there was a change.
• I forgot to report the change.
• I don’t know.
• Other (this option would allow for
a fill-in text box to include the reason).
b. Currently, Question #2, part 2 of
the SSA–632 asks for the reason for
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18471
requesting an overpayment waiver
through a write-in text box. Please
comment on other ways for us to request
this information.
c. How can SSA revise the SSA–632,
associated notice, or agency business
processes to most effectively create a
minimally burdensome collection of the
questions we currently ask on the form?
d. How can SSA revise the form,
associated notice, or agency business
processes to most effectively minimize
the burdensome collection requirements
for individuals who have already
pursued an appeal in good faith, but
still have an overpayment as the result
of receiving benefits under the statutory
benefits continuation policy?
e. Please provide other suggestions for
improving the design or communication
on the form or associated notices to
reduce burden on respondents.
f. Should SSA provide a mechanism
on the form to allow for respondents to
jointly request a reconsideration and a
waiver on the same form?
g. Are there less burdensome ways
SSA can ask respondents about the
expenses they incur, or are there
alternative ways for us to ask whether
or not a claimant uses their income for
ordinary and necessary living expenses?
h. Should SSA require documentation
for expenses when an individual’s
alleged expenses are not unusually
high?
i. In your experience, are there
particular payment rules that, are
particularly difficult to comply with or
understand, resulting in overpayments?
j. Does SSA’s burden estimate of 60
minutes accurately reflect the
beginning-to-end time burden
associated with this form? As stated in
our documentation, the current time
burden may include reviewing and
understanding relevant notices; reading
and understanding instructions;
tracking down records and
documentation; filling out the form;
consulting with any third parties to help
navigate form requirements (to include
time spent by third-parties separate
from the respondent’s time spent); and
any travel associated with the
collection.
Your input on these items is valuable
to us as we strive to improve our
processes and better serve the public. In
addition, we encourage you to comment
on any other aspects of this information
collection.
Type of Request: Revision of an OMBapproved information collection.
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Federal Register / Vol. 89, No. 50 / Wednesday, March 13, 2024 / Notices
Modality of completion
Number of
respondents
Frequency
of response
Average
burden per
response
(minutes)
Estimated
total annual
burden
(hours)
Average
theoretical
hourly cost
amount
(dollars) *
Average
wait time in
field office
or for
teleservice
centers
(minutes) **
Total annual
opportunity
cost
(dollars) ***
SSA–632—Request for Waiver of
Overpayment Recovery (If completing entire paper form, including
the AFI authorization) .......................
SSA–634—Request for Change in
Overpayment Recovery Rate (Completing paper form) ...........................
400,000
1
60
400,000
* $12.81
** 21
*** $6,917,400
100,000
1
45
75,000
* 12.81
** 21
*** 1,409,100
Totals ............................................
500,000
....................
....................
475,000
....................
....................
*** 8,326,500
* We based this figure on the average DI payments based on SSA’s current FY 2023 data (https://www.ssa.gov/legislation/2023factsheet.pdf).
** We based this figure on averaging both the average FY 2023 wait times for field offices and teleservice centers, based on SSA’s current
management information data.
*** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application;
rather, these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual
charge to respondents to complete the application.
2. Development of Participation in a
Vocational Rehabilitation or Similar
Program—20 CFR 404.316(c),
404.337(c), 404.352(d), 404.1586(g),
404.1596, 404.1597(a), 404.327,
404.328, 416.1321(d), 416.1331(a)–(b),
and 416.1338, 416.1402—0960–0282.
State Disability Determination Services
(DDS) determine if Social Security
collect this information. The
respondents are State employment
networks, vocational rehabilitation
agencies, or other providers of
educational or job training services.
Type of Request: Revision of an OMBapproved information collection.
disability payment recipients whose
disability ceased and who participate in
vocational rehabilitation programs may
continue to receive disability payments.
To do this, DDSs needs information
about the recipients, the types of
program participation, and the services
they receive under the rehabilitation
program. SSA uses Form SSA–4290 to
Average
burden per
response
(minutes)
Estimated
total annual
burden
(hours)
Average
theoretical
hourly cost
amount
(dollars) *
Average
wait time in
field office
or for
teleservice
centers
(minutes) **
Total annual
opportunity
cost
(dollars) ***
Number of
respondents
Frequency
of response
SSA–4290–F5 (By mail) ......................
SSA–4290–F5 (Telephone) .................
2,400
600
1
1
40
30
1,600
300
* $18.52
* 18.52
** N/A
** N/A
*** $30,372.80
*** 5,741.20
Totals ............................................
3,000
....................
....................
1,900
....................
....................
*** 36,114.00
Modality of completion
* We based this figure on average Social and Human Service Assistant’s hourly salary, as reported by Bureau of Labor Statistics.
** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
respondents to complete the application.
3. Application to Collect a Fee for
Payee Services—20 CFR 404.2040a &
416.640a—0960–0719. Sections 205(j)
and 1631(a) of the Act allow SSA to
authorize certain organizational
representative payees to collect a fee for
providing payee services. Before an
Average
burden per
response
(minutes)
Estimated
total annual
burden
(hours)
Average
theoretical
hourly cost
amount
(dollars) *
Total annual
opportunity
cost
(dollars) **
Number of
respondents
Frequency
of response
Private sector business ................................................
State/local government offices .....................................
80
10
1
1
13
10
17
2
* $17.41
* 17.41
** $296
** 35
Totals ....................................................................
90
....................
....................
19
....................
** 331
Modality of completion
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government offices, applying to become
a fee-for-service organizational
representative payee.
Type of Request: Revision of an OMBapproved information collection.
organization may collect this fee, they
complete and submit Form SSA–445.
SSA uses the information to determine
whether to authorize or deny
permission to collect fees for payee
services. The respondents are private
sector businesses, or State and local
* We based these figures on average Personal Care and Service Occupations hourly wages, as reported by Bureau of Labor Statistics data
(https://www.bls.gov/oes/current/oes390000.htm).
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18473
** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
respondents to complete the application.
4. Screen Pop—20 CFR 401.45—0960–
0790. Section 205(a) of the Social
Security Act requires SSA to verify the
identity of individuals who request a
record or information pertaining to
themselves, and to establish procedures
for disclosing personal information.
SSA established Screen Pop, an
automated telephone process, to speed
up verification for such individuals.
Accessing Screen Pop, callers enter their
Social Security number (SSN) using
their telephone keypad or speech
technology prior to speaking with a
National 800 Number Network (N8NN)
agent. The automated Screen Pop
application collects the SSN and routes
it to the ‘‘Start New Call’’ Customer
Help and Information (CHIP) screen.
Functionality for the Screen Pop
application ends once the SSN connects
to the CHIP screen and the SSN routes
to the agent’s screen. When the call
connects to the N8NN agent, the agent
can use the SSN to access the caller’s
record as needed. The respondents for
this collection are individuals who
contact SSA’s N8NN to speak with an
agent.
Type of Request: Revision of an OMBapproved information collection.
Modality of
completion
Number of
respondents
Frequency of
response
Average
burden per
response
(minutes)
Estimated total
annual
burden
(hours)
Average
theoretical
hourly cost
amount
(dollars) *
Average wait
time for
teleservice
centers
(minutes) **
Total annual
opportunity
cost (dollars) ***
Screen Pop ..............
51,933,760
1
1
865,563
* $29.76
** 17
*** $463,664,609
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* We based this figure on average U.S. worker’s hourly wages, as reported by Bureau of Labor Statistics data (https://www.bls.gov/oes/current/
oes_nat.htm#00-00000).
** We based this figure on the average FY 2023 wait times for teleservice centers, based on SSA’s current management information data.
*** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application;
rather, these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual
charge to respondents to complete.
5. Electronic Consent Based Social
Security Number Verification—20 CFR
400.100—0960–0817. The electronic
Consent Based Social Security Number
Verification (eCBSV) is a fee-based SSN
verification service which allows
permitted entities (a financial
institution as defined by Section 509 of
the Gramm-Leach-Bliley Act. 42 U.S.C.
405b(b)(4), Public Law 115–174, Title II,
215(b)(4), or service provider,
subsidiary, affiliate, agent,
subcontractor, or assignee of a financial
institution), to verify that an
individual’s name, date of birth (DOB),
and SSN match our records based on the
SSN holder’s signed, including
electronic consent in connection with a
credit transaction or any circumstance
described in section 604 of the Fair
Credit Reporting Act (15 U.S.C. 1681b).
SSA’s records. After obtaining number
holders’ consents, a permitted entity
submits the names, DOBs, and SSNs of
number holders to the eCBSV service.
SSA matches the information against
our Master File, using SSN, name, and
DOB. The eCBSV service responds in
real time with a match, or no match
indicator (and an indicator if our
records show that the number holder
died). SSA does not provide specific
information on what data elements did
not match, nor does SSA provide any
SSNs or other identifiable information.
The verification does not authenticate
the identity of the number holders or
conclusively prove the number holders
we verify are who they are claiming to
be.
Background
Under the eCBSV process, the
permitted entities does not submit the
number holder’s consent forms to SSA.
SSA requires each permitted entity to
retain a valid consent for each SSN
verification request submitted for a
period of 5 years. SSA permits the
permitted entities to retain the consent
in an electronic format, and SSA
requires a wet or electronic signature on
the consent. Permitted entities may
request verification of a number holder’s
SSN on behalf of a financial institution
pursuant to the terms of the Banking
Bill, the user agreement between SSA
and the PE, and the SSN Holder’s
consent. The permitted entity ensures
the financial institution agrees to the
SSA established the eCBSV service in
response to section 215 of the Economic
Growth, Regulatory Relief, and
Consumer Protection Act of 2018
(Banking Bill), Public Law 115–174.
Permitted entities are able to submit the
SSN, name, and DOB of the number
holder in connection with a credit
transaction, or any circumstances
described in Section 604 of the Fair
Credit Reporting Act to SSA for
verification via an application
programming interface. eCBSV allows
SSA to verify permitted entities who
submit SSN, name, and DOB Matches,
or does not match the data contained in
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Consent Requirements
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terms in the user agreement to only use
the SSN verification for the purpose
stated in the consent, and prohibits
public entities from further using or
disclosing the SSN verification. This
relationship is subject to the terms in
the user agreement between SSA and
the PE.
Compliance Review
SSA requires each permitted entity to
undergo compliance reviews which are
conducted by an SSA approved certified
public accountant (CPA). The
compliance reviews ensure the
permitted entities meet all terms and
conditions of the user agreement,
including obtaining valid consent from
number holders. The permitted entities
pays all compliance review costs
through the eCBSV fees. In general, SSA
requests annual reviews with additional
reviews as necessary. The CPA follows
review standards established by the
American Institute of Certified Public
Accountants and contained in the
Generally Accepted Government
Auditing Standards (GAGAS).
Initially, SSA only allowed 10
permitted entities access to use the
service, with an estimated 307,000,000
requests. Now, with the open
enrollment, eCBSV is available to all
interested permitted entities, as defined
in Section 215 of the Banking Bill with
an estimated annual 77,000,000
requests. The respondents are permitted
entities; members of the public who
consent to SSN verifications; and CPAs
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who provide compliance review
services.
Type of Request: Revision of an OMBapproved information collection.
Number of
respondents
Requirement
(a) People whose SSNs SSA will
verify—Reading and Signing ............
(a) Sending in the verification request,
calling our system, getting a response ..............................................
(c) CPA Compliance Review and Report *** ...............................................
Totals ............................................
Frequency of
response
Average
burden per
response
(minutes)
Estimated
total annual
burden
(hours)
Average
theoretical
hourly cost
amount
(dollars) *
Total annual
opportunity
cost
(dollars) **
76,000,000
1
3
3,800,000
* $12.81
** $48,678,000
76,000,000
1
1
1,266,667
* 41.39
** 52,427,347
21
1
4,800
1,680
* 41.70
** 70,056
152,000,021
........................
........................
5,068,347
........................
** 101,175,403
* We based these figures on average Business and Financial operations occupations (https://www.bls.gov/oes/current/oes130000.htm), and Accountants and Auditors hourly salaries (https://www.bls.gov/oes/current/oes132011.htm), as reported by Bureau of Labor Statistics data, and average DI payments, as reported in SSA’s disability insurance payment data (https://www.ssa.gov/legislation/2023factsheet.pdf).
** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
respondents to complete the application.
*** The enrollment process occurs automatically through the eCBSV Customer Connection, and entails providing consent for SSA to verify the
EIN; electronically signing the eCBSV User Agreement, and the permitted entities certification; selecting their annual tier level; and linking to
pay.gov to make payment for services.
**** There will be one CPA firm (an SSA-approved contractor) to conduct compliance reviews and prepare written reports of findings on the
113 permitted entities.
Cost Burden
The public cost burden depends on
the number of permitted entities using
the service and the annual transaction
volume. SSA based the current tier fee
schedule below on 20 participating
public entities in fiscal year (FY) 2023
submitting an anticipated annual
volume of 65 million transactions. For
FY 2024, we are maintaining the current
tier structure, based our analysis, which
estimated 20 participating public
entities with an anticipated annual
volume of 52 million. Since our analysis
and initial estimate, one permitted
entity noted the potential for a
significant increase in volume in FY
2024. The total cost for developing and
operating the service is $62 million
through FY 2023. Of this amount, $37
million remains unrecovered/
unreimbursed. The current subscription
tier structure and associated fees intend
to recover these costs over a four-year
period, assuming projected enrollments
and transaction volumes meet these
projections. SSA uses the fee to allocate
for forecasted systems and operational
expenses; agency oversight; and
overhead necessary to sustain the
service.
eCBSV TIER FEE SCHEDULE
Tier
Annual transaction threshold
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1 .....................................
2 .....................................
3 .....................................
4 .....................................
5 .....................................
6 .....................................
7 .....................................
8 .....................................
9 .....................................
10 ...................................
Up
Up
Up
Up
Up
Up
Up
Up
Up
Up
to
to
to
to
to
to
to
to
to
to
10,000 (1–10,000) .........................................................................................................................
200,000 (10,001–200,000) ............................................................................................................
1 million (200,001–1 million) .........................................................................................................
2.5 million (1,000,001–2.5 million) ................................................................................................
5 million (2,500,001–5 million) ......................................................................................................
10 million (5,000,001–10 million) ..................................................................................................
15 million (10,000,001–15 million) ................................................................................................
20 million (15,000,001–20 million) ................................................................................................
25 million (20,000,001–25 million) ................................................................................................
75 million (25,000,001–200 million) ..............................................................................................
SSA calculates fees based on
forecasted systems and operational
expenses, agency oversight, overhead,
and Certified Public Accountant audit
contract costs.
Section 215(h)(1)(B) of the Banking
Bill requires that the Commissioner
shall ‘‘periodically adjust’’ the price
paid by users to ensure that amounts
collected are sufficient to fully offset the
costs of administering the eCBSV
system. SSA will monitor costs incurred
to provide eCBSV services on at least
and annual basis, and will revise the tier
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17:33 Mar 12, 2024
Annual fee
Jkt 262001
fee schedule accordingly. SSA will
notify permitted entities of the tier fee
schedule in effect at the renewal of the
eCBSV user agreements; when a
permitted entity begins a new 365-day
agreement period; and via notice in the
Federal Register. SSA will govern
permitted entities renewals by the tier
in effect at the time of renewal.
II. SSA submitted the information
collections below to OMB for clearance.
Your comments regarding these
information collections would be most
useful if OMB and SSA receive them 30
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$7,000
130,000
630,000
1,500,000
3,000,000
4,500,000
5,000,000
6,250,000
7,250,000
8,250,000
days from the date of this publication.
To be sure we consider your comments,
we must receive them no later than
April 12, 2024. Individuals can obtain
copies of these OMB clearance packages
by writing to the
OR.Reports.Clearance@ssa.gov.
Employee Work Activity
Questionnaire—20 CFR 404.1574(a)(1)–
(3)—0960–0483. SSDI beneficiaries and
SSI recipients qualify for payments
when a verified physical or mental
impairment prevents them from
working. If disability claimants attempt
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to return to work after receiving
payments, but are unable to continue
working, they submit Form SSA–3033,
Employee Work Activity Questionnaire,
so SSA can evaluate their work attempt.
Modality of completion
Number of
respondents
In addition, SSA uses this form to
evaluate unsuccessful subsidy work and
determine applicants’ continuing
eligibility for disability payments. The
respondents are employers of SSDI
Average
burden
per response
(minutes)
Frequency
of response
beneficiaries and SSI recipients who
unsuccessfully attempted to return to
work.
Type of Request: Revision of an OMBapproved information collection.
Average
theoretical
hourly cost
amount
(dollars) *
Estimated
total annual
burden
(hours)
Average wait
time for
teleservice
centers
(minutes) **
Total annual
opportunity
cost
(dollars) ***
SSA–3033 Phone ........
SSA–3033 Returned
via mail .....................
5,000
1
15
1,250
$59.07
19
*** $167,345
10,000
1
15
2,500
59.07
........................
*** 147,675
Totals ....................
15,000
........................
........................
3,750
........................
........................
315,020
* We based this figure on average general and operations manager’s hourly salary, as reported by Bureau of Labor Statistics data (https://
www.bls.gov/oes/current/oes111021.htm).
** We based this figure on the average FY 2023 wait times for field offices, based on SSA’s current management information data.
*** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application;
rather, these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual
charge to respondents to complete the application.
Dated: March 8, 2024.
Naomi Sipple,
Reports Clearance Officer, Social Security
Administration.
collection title, and the OMB control
number in any correspondence.
FOR FURTHER INFORMATION CONTACT:
Direct requests for additional
information regarding the collection
listed in this notice, including requests
for copies of the proposed collection
instrument, and supporting documents,
to Sharmeen Khan, who may be reached
on 202–647–2615 or at subnational@
state.gov.
[FR Doc. 2024–05296 Filed 3–12–24; 8:45 am]
BILLING CODE 4191–02–P
DEPARTMENT OF STATE
[Public Notice: 12356]
60-Day Notice of Proposed Information
Collection: Reta Jo Lewis Local
Diplomat Program—City Applications
Notice of request for public
comment.
ACTION:
The Department of State (the
Department) is seeking Office of
Management and Budget (OMB)
approval for the information collection
described below. In accordance with the
Paperwork Reduction Act of 1995, we
are requesting comments on this
collection from all interested
individuals and organizations. The
purpose of this notice is to allow 60
days for public comment preceding
submission of the collection to OMB.
DATES: The Department will accept
comments from the public up to May
13, 2024.
ADDRESSES: You may submit comments
by any of the following methods:
• Web: Persons with access to the
internet may comment on this notice by
going to www.Regulations.gov. You can
search for the document by entering
‘‘Docket Number: DOS–2024–0005’’ in
the Search field. Then click the
‘‘Comment Now’’ button and complete
the comment form.
• Email: subnational@state.gov.
You must include the DS form
number (if applicable), information
lotter on DSK11XQN23PROD with NOTICES1
SUMMARY:
VerDate Sep<11>2014
17:33 Mar 12, 2024
Jkt 262001
SUPPLEMENTARY INFORMATION:
• Title of Information Collection: Reta
Jo Lewis Local Diplomat Program—
Local Offices Application.
• OMB Control Number: 1405–XXXX.
• Type of Request: New Collection.
• Originating Office: E/SDU.
• Form Number: DS–4320.
• Respondents: Local government
offices, including city, state, and county
offices.
• Estimated Number of Respondents:
2,000.
• Estimated Number of Responses:
2,000.
• Average Time per Response: 0.5
hours.
• Total Estimated Burden Time: 1,000
hours.
• Frequency: Once.
• Obligation to Respond: Voluntary.
We are soliciting public comments to
permit the Department to:
• Evaluate whether the proposed
information collection is necessary for
the proper functions of the Department.
• Evaluate the accuracy of our
estimate of the time and cost burden for
this proposed collection, including the
validity of the methodology and
assumptions used.
• Enhance the quality, utility, and
clarity of the information to be
collected.
PO 00000
Frm 00105
Fmt 4703
Sfmt 9990
• Minimize the reporting burden on
those who are to respond, including the
use of automated collection techniques
or other forms of information
technology.
Please note that comments submitted
in response to this Notice are public
record. Before including any detailed
personal information, you should be
aware that your comments as submitted,
including your personal information,
will be available for public review.
Abstract of Proposed Collection
The Subnational Diplomacy Unit
under the Department runs the Reta Jo
Lewis Local Diplomat Program, which
details a Foreign Service Officer or Civil
Service employee to a local office,
including a city, state, or county, for a
year. The selection of local offices for
this program must be competitive to
provide a fair opportunity to all local
offices that are interested in
participating in the program. Therefore,
to select local offices to participate in
the program, the Subnational Diplomacy
Unit must collect applications from
local offices interested in the program.
Methodology
The form will be emailed to local
governments. After completion by the
local governments, the form will be
submitted via Microsoft Forms to the
Department.
Nina L. Hachigian,
Special Representative for City and State
Diplomacy, Subnational Diplomacy Unit,
Department of State.
[FR Doc. 2024–05278 Filed 3–12–24; 8:45 am]
BILLING CODE 4710–AE–P
E:\FR\FM\13MRN1.SGM
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Agencies
[Federal Register Volume 89, Number 50 (Wednesday, March 13, 2024)]
[Notices]
[Pages 18471-18475]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-05296]
[[Page 18471]]
=======================================================================
-----------------------------------------------------------------------
SOCIAL SECURITY ADMINISTRATION
[Docket No: SSA-2024-0007]
Agency Information Collection Activities: Proposed Request and
Comment Request
The Social Security Administration (SSA) publishes a list of
information collection packages requiring clearance by the Office of
Management and Budget (OMB) in compliance with Public Law 104-13, the
Paperwork Reduction Act of 1995, effective October 1, 1995. This notice
includes revisions of OMB-approved information collections, and one new
collection for OMB-approval.
SSA is soliciting comments on the accuracy of the agency's burden
estimate; the need for the information; its practical utility; ways to
enhance its quality, utility, and clarity; and ways to minimize burden
on respondents, including the use of automated collection techniques or
other forms of information technology. Mail, email, or fax your
comments and recommendations on the information collection(s) to the
OMB Desk Officer and SSA Reports Clearance Officer at the following
addresses or fax numbers.
(OMB) Office of Management and Budget, Attn: Desk Officer for SSA,
Fax: 202-395-6974.
(SSA) Social Security Administration, OLCA, Attn: Reports Clearance
Director, Mail Stop 3253 Altmeyer, 6401 Security Blvd., Baltimore, MD
21235, Fax: 833-410-1631, Email address: [email protected].
Or you may submit your comments online through https://www.reginfo.gov/public/do/PRAmain by clicking on Currently under
Review--Open for Public Comments and choosing to click on one of SSA's
published items. Please reference Docket ID Number [SSA-2024-0007] in
your submitted response.
I. The information collection below is pending at SSA. SSA will
submit it to OMB within 60 days from the date of this notice. To be
sure we consider your comments, we must receive them no later than May
13, 2024. Individuals can obtain copies of the collection instruments
by writing to the above email address.
1. Request for Waiver of Overpayment Recovery and Request for
Change in Overpayment Recovery Rate--20 CFR 404.502, 404.506-404.512,
416.550-416.558, 416.570-416.571--0960-0037. When Social Security
beneficiaries and Supplemental Security Income (SSI) recipients receive
an overpayment, they must return the extra money. These beneficiaries
and recipients can use Form SSA-632-BK, Request for Waiver of
Overpayment Recovery, to request a waiver from repaying their
overpayment. Beneficiaries and recipients can also use Form SSA-634,
Request for Change in Overpayment Recovery, to request a change to the
monthly recovery rate of their overpayment. The respondents must
provide financial information to help the agency determine how much the
overpaid person can afford to repay each month. The respondents are
individuals who are overpaid Social Security or SSI payments who are
requesting: (1) a waiver of recovery of an overpayment, or (2) a lesser
rate of withholding.
The Social Security Administration (SSA) is requesting public
comments on this information collection. We encourage members of the
public to provide their feedback and comments on the following matters
outlined in the notice:
a. How can SSA most effectively ask questions related to
determining whether or not a respondent is ``without fault'' in a
manner that is minimally burdensome? Specifically, we are soliciting
feedback on replacing the free-form response option, ``Tell us what you
know about why the overpayment may have happened'' with a set of
structured response options intended to reflect common reasons related
to a failure to timely report a change to the agency. SSA is seeking
comments on adding the following response options for which the
respondent would be able to pick the choice that fits best:
I did not know that I needed to report the change that SSA
says caused the overpayment.
I did not know about the change that SSA says caused the
overpayment.
I did not believe it was a significant enough change to
report.
I knew that I was supposed to report the change but chose
not to report it.
I thought I reported the change, or I tried to report the
change but was unable to.
I do not believe SSA is correct that there was a change.
I forgot to report the change.
I don't know.
Other (this option would allow for a fill-in text box to
include the reason).
b. Currently, Question #2, part 2 of the SSA-632 asks for the
reason for requesting an overpayment waiver through a write-in text
box. Please comment on other ways for us to request this information.
c. How can SSA revise the SSA-632, associated notice, or agency
business processes to most effectively create a minimally burdensome
collection of the questions we currently ask on the form?
d. How can SSA revise the form, associated notice, or agency
business processes to most effectively minimize the burdensome
collection requirements for individuals who have already pursued an
appeal in good faith, but still have an overpayment as the result of
receiving benefits under the statutory benefits continuation policy?
e. Please provide other suggestions for improving the design or
communication on the form or associated notices to reduce burden on
respondents.
f. Should SSA provide a mechanism on the form to allow for
respondents to jointly request a reconsideration and a waiver on the
same form?
g. Are there less burdensome ways SSA can ask respondents about the
expenses they incur, or are there alternative ways for us to ask
whether or not a claimant uses their income for ordinary and necessary
living expenses?
h. Should SSA require documentation for expenses when an
individual's alleged expenses are not unusually high?
i. In your experience, are there particular payment rules that, are
particularly difficult to comply with or understand, resulting in
overpayments?
j. Does SSA's burden estimate of 60 minutes accurately reflect the
beginning-to-end time burden associated with this form? As stated in
our documentation, the current time burden may include reviewing and
understanding relevant notices; reading and understanding instructions;
tracking down records and documentation; filling out the form;
consulting with any third parties to help navigate form requirements
(to include time spent by third-parties separate from the respondent's
time spent); and any travel associated with the collection.
Your input on these items is valuable to us as we strive to improve
our processes and better serve the public. In addition, we encourage
you to comment on any other aspects of this information collection.
Type of Request: Revision of an OMB-approved information
collection.
[[Page 18472]]
--------------------------------------------------------------------------------------------------------------------------------------------------------
Average
wait time
Estimated Average in field
Average total theoretical office or Total annual
Modality of completion Number of Frequency burden per annual hourly cost for opportunity
respondents of response response burden amount teleservice cost (dollars)
(minutes) (hours) (dollars) * centers ***
(minutes)
**
--------------------------------------------------------------------------------------------------------------------------------------------------------
SSA-632--Request for Waiver of Overpayment Recovery (If 400,000 1 60 400,000 * $12.81 ** 21 *** $6,917,400
completing entire paper form, including the AFI
authorization)...........................................
SSA-634--Request for Change in Overpayment Recovery Rate 100,000 1 45 75,000 * 12.81 ** 21 *** 1,409,100
(Completing paper form)..................................
---------------------------------------------------------------------------------------------
Totals................................................ 500,000 ........... ........... 475,000 ........... ........... *** 8,326,500
--------------------------------------------------------------------------------------------------------------------------------------------------------
* We based this figure on the average DI payments based on SSA's current FY 2023 data (https://www.ssa.gov/legislation/2023factsheet.pdf).
** We based this figure on averaging both the average FY 2023 wait times for field offices and teleservice centers, based on SSA's current management
information data.
*** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather,
these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
respondents to complete the application.
2. Development of Participation in a Vocational Rehabilitation or
Similar Program--20 CFR 404.316(c), 404.337(c), 404.352(d),
404.1586(g), 404.1596, 404.1597(a), 404.327, 404.328, 416.1321(d),
416.1331(a)-(b), and 416.1338, 416.1402--0960-0282. State Disability
Determination Services (DDS) determine if Social Security disability
payment recipients whose disability ceased and who participate in
vocational rehabilitation programs may continue to receive disability
payments. To do this, DDSs needs information about the recipients, the
types of program participation, and the services they receive under the
rehabilitation program. SSA uses Form SSA-4290 to collect this
information. The respondents are State employment networks, vocational
rehabilitation agencies, or other providers of educational or job
training services.
Type of Request: Revision of an OMB-approved information
collection.
--------------------------------------------------------------------------------------------------------------------------------------------------------
Average
wait time
Estimated Average in field
Average total theoretical office or Total annual
Modality of completion Number of Frequency burden per annual hourly cost for opportunity
respondents of response response burden amount teleservice cost (dollars)
(minutes) (hours) (dollars) * centers ***
(minutes)
**
--------------------------------------------------------------------------------------------------------------------------------------------------------
SSA-4290-F5 (By mail)..................................... 2,400 1 40 1,600 * $18.52 ** N/A *** $30,372.80
SSA-4290-F5 (Telephone)................................... 600 1 30 300 * 18.52 ** N/A *** 5,741.20
---------------------------------------------------------------------------------------------
Totals................................................ 3,000 ........... ........... 1,900 ........... ........... *** 36,114.00
--------------------------------------------------------------------------------------------------------------------------------------------------------
* We based this figure on average Social and Human Service Assistant's hourly salary, as reported by Bureau of Labor Statistics.
** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather,
these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
respondents to complete the application.
3. Application to Collect a Fee for Payee Services--20 CFR
404.2040a & 416.640a--0960-0719. Sections 205(j) and 1631(a) of the Act
allow SSA to authorize certain organizational representative payees to
collect a fee for providing payee services. Before an organization may
collect this fee, they complete and submit Form SSA-445. SSA uses the
information to determine whether to authorize or deny permission to
collect fees for payee services. The respondents are private sector
businesses, or State and local government offices, applying to become a
fee-for-service organizational representative payee.
Type of Request: Revision of an OMB-approved information
collection.
----------------------------------------------------------------------------------------------------------------
Estimated Average
Average total theoretical Total annual
Modality of completion Number of Frequency burden per annual hourly cost opportunity
respondents of response response burden amount cost (dollars)
(minutes) (hours) (dollars) * **
----------------------------------------------------------------------------------------------------------------
Private sector business........ 80 1 13 17 * $17.41 ** $296
State/local government offices. 10 1 10 2 * 17.41 ** 35
--------------------------------------------------------------------------------
Totals..................... 90 ........... ........... 19 ........... ** 331
----------------------------------------------------------------------------------------------------------------
* We based these figures on average Personal Care and Service Occupations hourly wages, as reported by Bureau of
Labor Statistics data (https://www.bls.gov/oes/current/oes390000.htm).
[[Page 18473]]
** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to
complete this application; rather, these are theoretical opportunity costs for the additional time respondents
will spend to complete the application. There is no actual charge to respondents to complete the application.
4. Screen Pop--20 CFR 401.45--0960-0790. Section 205(a) of the
Social Security Act requires SSA to verify the identity of individuals
who request a record or information pertaining to themselves, and to
establish procedures for disclosing personal information. SSA
established Screen Pop, an automated telephone process, to speed up
verification for such individuals. Accessing Screen Pop, callers enter
their Social Security number (SSN) using their telephone keypad or
speech technology prior to speaking with a National 800 Number Network
(N8NN) agent. The automated Screen Pop application collects the SSN and
routes it to the ``Start New Call'' Customer Help and Information
(CHIP) screen. Functionality for the Screen Pop application ends once
the SSN connects to the CHIP screen and the SSN routes to the agent's
screen. When the call connects to the N8NN agent, the agent can use the
SSN to access the caller's record as needed. The respondents for this
collection are individuals who contact SSA's N8NN to speak with an
agent.
Type of Request: Revision of an OMB-approved information
collection.
--------------------------------------------------------------------------------------------------------------------------------------------------------
Average Average wait
Average burden Estimated total theoretical time for Total annual
Modality of completion Number of Frequency of per response annual burden hourly cost teleservice opportunity cost
respondents response (minutes) (hours) amount centers (dollars) ***
(dollars) * (minutes) **
--------------------------------------------------------------------------------------------------------------------------------------------------------
Screen Pop...................... 51,933,760 1 1 865,563 * $29.76 ** 17 *** $463,664,609
--------------------------------------------------------------------------------------------------------------------------------------------------------
* We based this figure on average U.S. worker's hourly wages, as reported by Bureau of Labor Statistics data (https://www.bls.gov/oes/current/oes_nat.htm#00-00000).
** We based this figure on the average FY 2023 wait times for teleservice centers, based on SSA's current management information data.
*** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather,
these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
respondents to complete.
5. Electronic Consent Based Social Security Number Verification--20
CFR 400.100--0960-0817. The electronic Consent Based Social Security
Number Verification (eCBSV) is a fee-based SSN verification service
which allows permitted entities (a financial institution as defined by
Section 509 of the Gramm-Leach-Bliley Act. 42 U.S.C. 405b(b)(4), Public
Law 115-174, Title II, 215(b)(4), or service provider, subsidiary,
affiliate, agent, subcontractor, or assignee of a financial
institution), to verify that an individual's name, date of birth (DOB),
and SSN match our records based on the SSN holder's signed, including
electronic consent in connection with a credit transaction or any
circumstance described in section 604 of the Fair Credit Reporting Act
(15 U.S.C. 1681b).
Background
SSA established the eCBSV service in response to section 215 of the
Economic Growth, Regulatory Relief, and Consumer Protection Act of 2018
(Banking Bill), Public Law 115-174. Permitted entities are able to
submit the SSN, name, and DOB of the number holder in connection with a
credit transaction, or any circumstances described in Section 604 of
the Fair Credit Reporting Act to SSA for verification via an
application programming interface. eCBSV allows SSA to verify permitted
entities who submit SSN, name, and DOB Matches, or does not match the
data contained in SSA's records. After obtaining number holders'
consents, a permitted entity submits the names, DOBs, and SSNs of
number holders to the eCBSV service. SSA matches the information
against our Master File, using SSN, name, and DOB. The eCBSV service
responds in real time with a match, or no match indicator (and an
indicator if our records show that the number holder died). SSA does
not provide specific information on what data elements did not match,
nor does SSA provide any SSNs or other identifiable information. The
verification does not authenticate the identity of the number holders
or conclusively prove the number holders we verify are who they are
claiming to be.
Consent Requirements
Under the eCBSV process, the permitted entities does not submit the
number holder's consent forms to SSA. SSA requires each permitted
entity to retain a valid consent for each SSN verification request
submitted for a period of 5 years. SSA permits the permitted entities
to retain the consent in an electronic format, and SSA requires a wet
or electronic signature on the consent. Permitted entities may request
verification of a number holder's SSN on behalf of a financial
institution pursuant to the terms of the Banking Bill, the user
agreement between SSA and the PE, and the SSN Holder's consent. The
permitted entity ensures the financial institution agrees to the terms
in the user agreement to only use the SSN verification for the purpose
stated in the consent, and prohibits public entities from further using
or disclosing the SSN verification. This relationship is subject to the
terms in the user agreement between SSA and the PE.
Compliance Review
SSA requires each permitted entity to undergo compliance reviews
which are conducted by an SSA approved certified public accountant
(CPA). The compliance reviews ensure the permitted entities meet all
terms and conditions of the user agreement, including obtaining valid
consent from number holders. The permitted entities pays all compliance
review costs through the eCBSV fees. In general, SSA requests annual
reviews with additional reviews as necessary. The CPA follows review
standards established by the American Institute of Certified Public
Accountants and contained in the Generally Accepted Government Auditing
Standards (GAGAS).
Initially, SSA only allowed 10 permitted entities access to use the
service, with an estimated 307,000,000 requests. Now, with the open
enrollment, eCBSV is available to all interested permitted entities, as
defined in Section 215 of the Banking Bill with an estimated annual
77,000,000 requests. The respondents are permitted entities; members of
the public who consent to SSN verifications; and CPAs
[[Page 18474]]
who provide compliance review services.
Type of Request: Revision of an OMB-approved information
collection.
--------------------------------------------------------------------------------------------------------------------------------------------------------
Average
Average burden Estimated theoretical Total annual
Requirement Number of Frequency of per response total annual hourly cost opportunity cost
respondents response (minutes) burden (hours) amount (dollars) **
(dollars) *
--------------------------------------------------------------------------------------------------------------------------------------------------------
(a) People whose SSNs SSA will verify--Reading and 76,000,000 1 3 3,800,000 * $12.81 ** $48,678,000
Signing..............................................
(a) Sending in the verification request, calling our 76,000,000 1 1 1,266,667 * 41.39 ** 52,427,347
system, getting a response...........................
(c) CPA Compliance Review and Report ***.............. 21 1 4,800 1,680 * 41.70 ** 70,056
-------------------------------------------------------------------------------------------------
Totals............................................ 152,000,021 .............. .............. 5,068,347 .............. ** 101,175,403
--------------------------------------------------------------------------------------------------------------------------------------------------------
* We based these figures on average Business and Financial operations occupations (https://www.bls.gov/oes/current/oes130000.htm), and Accountants and
Auditors hourly salaries (https://www.bls.gov/oes/current/oes132011.htm), as reported by Bureau of Labor Statistics data, and average DI payments, as
reported in SSA's disability insurance payment data (https://www.ssa.gov/legislation/2023factsheet.pdf).
** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather,
these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
respondents to complete the application.
*** The enrollment process occurs automatically through the eCBSV Customer Connection, and entails providing consent for SSA to verify the EIN;
electronically signing the eCBSV User Agreement, and the permitted entities certification; selecting their annual tier level; and linking to pay.gov
to make payment for services.
**** There will be one CPA firm (an SSA-approved contractor) to conduct compliance reviews and prepare written reports of findings on the 113 permitted
entities.
Cost Burden
The public cost burden depends on the number of permitted entities
using the service and the annual transaction volume. SSA based the
current tier fee schedule below on 20 participating public entities in
fiscal year (FY) 2023 submitting an anticipated annual volume of 65
million transactions. For FY 2024, we are maintaining the current tier
structure, based our analysis, which estimated 20 participating public
entities with an anticipated annual volume of 52 million. Since our
analysis and initial estimate, one permitted entity noted the potential
for a significant increase in volume in FY 2024. The total cost for
developing and operating the service is $62 million through FY 2023. Of
this amount, $37 million remains unrecovered/unreimbursed. The current
subscription tier structure and associated fees intend to recover these
costs over a four-year period, assuming projected enrollments and
transaction volumes meet these projections. SSA uses the fee to
allocate for forecasted systems and operational expenses; agency
oversight; and overhead necessary to sustain the service.
eCBSV Tier Fee Schedule
----------------------------------------------------------------------------------------------------------------
Tier Annual transaction threshold Annual fee
----------------------------------------------------------------------------------------------------------------
1........................................ Up to 10,000 (1-10,000).............................. $7,000
2........................................ Up to 200,000 (10,001-200,000)....................... 130,000
3........................................ Up to 1 million (200,001-1 million).................. 630,000
4........................................ Up to 2.5 million (1,000,001-2.5 million)............ 1,500,000
5........................................ Up to 5 million (2,500,001-5 million)................ 3,000,000
6........................................ Up to 10 million (5,000,001-10 million).............. 4,500,000
7........................................ Up to 15 million (10,000,001-15 million)............. 5,000,000
8........................................ Up to 20 million (15,000,001-20 million)............. 6,250,000
9........................................ Up to 25 million (20,000,001-25 million)............. 7,250,000
10....................................... Up to 75 million (25,000,001-200 million)............ 8,250,000
----------------------------------------------------------------------------------------------------------------
SSA calculates fees based on forecasted systems and operational
expenses, agency oversight, overhead, and Certified Public Accountant
audit contract costs.
Section 215(h)(1)(B) of the Banking Bill requires that the
Commissioner shall ``periodically adjust'' the price paid by users to
ensure that amounts collected are sufficient to fully offset the costs
of administering the eCBSV system. SSA will monitor costs incurred to
provide eCBSV services on at least and annual basis, and will revise
the tier fee schedule accordingly. SSA will notify permitted entities
of the tier fee schedule in effect at the renewal of the eCBSV user
agreements; when a permitted entity begins a new 365-day agreement
period; and via notice in the Federal Register. SSA will govern
permitted entities renewals by the tier in effect at the time of
renewal.
II. SSA submitted the information collections below to OMB for
clearance. Your comments regarding these information collections would
be most useful if OMB and SSA receive them 30 days from the date of
this publication. To be sure we consider your comments, we must receive
them no later than April 12, 2024. Individuals can obtain copies of
these OMB clearance packages by writing to the
[email protected].
Employee Work Activity Questionnaire--20 CFR 404.1574(a)(1)-(3)--
0960-0483. SSDI beneficiaries and SSI recipients qualify for payments
when a verified physical or mental impairment prevents them from
working. If disability claimants attempt
[[Page 18475]]
to return to work after receiving payments, but are unable to continue
working, they submit Form SSA-3033, Employee Work Activity
Questionnaire, so SSA can evaluate their work attempt. In addition, SSA
uses this form to evaluate unsuccessful subsidy work and determine
applicants' continuing eligibility for disability payments. The
respondents are employers of SSDI beneficiaries and SSI recipients who
unsuccessfully attempted to return to work.
Type of Request: Revision of an OMB-approved information
collection.
--------------------------------------------------------------------------------------------------------------------------------------------------------
Average Average wait
Average burden Estimated theoretical time for Total annual
Modality of completion Number of Frequency of per response total annual hourly cost teleservice opportunity
respondents response (minutes) burden (hours) amount centers cost (dollars)
(dollars) * (minutes) ** ***
--------------------------------------------------------------------------------------------------------------------------------------------------------
SSA-3033 Phone.......................... 5,000 1 15 1,250 $59.07 19 *** $167,345
SSA-3033 Returned via mail.............. 10,000 1 15 2,500 59.07 .............. *** 147,675
---------------------------------------------------------------------------------------------------------------
Totals.............................. 15,000 .............. .............. 3,750 .............. .............. 315,020
--------------------------------------------------------------------------------------------------------------------------------------------------------
* We based this figure on average general and operations manager's hourly salary, as reported by Bureau of Labor Statistics data (https://www.bls.gov/oes/current/oes111021.htm).
** We based this figure on the average FY 2023 wait times for field offices, based on SSA's current management information data.
*** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather,
these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
respondents to complete the application.
Dated: March 8, 2024.
Naomi Sipple,
Reports Clearance Officer, Social Security Administration.
[FR Doc. 2024-05296 Filed 3-12-24; 8:45 am]
BILLING CODE 4191-02-P