Privacy Act of 1974; System of Records, 14529-14531 [2024-04007]

Agencies

• The Presidio Trust

[Federal Register Volume 89, Number 39 (Tuesday, February 27, 2024)]
[Notices]
[Pages 14529-14531]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-04007]


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THE PRESIDIO TRUST


Privacy Act of 1974; System of Records

AGENCY: The Presidio Trust

ACTION: Notice of a new system of records.

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SUMMARY: Pursuant to the provisions of the Privacy Act of 1974, as 
amended, the Presidio Trust is issuing a public notice of its intent to 
establish a communications solution, system of records. PRESIDIO TRUST/
Department of Public Safety-01, Genasys Emergency Management (GEM) Mass 
Communications Software Solution.

DATES: This system of records is effective upon publication. New 
routine uses will be effective March 28, 2024.

ADDRESSES: You may send comments, identified by PRESIDIO TRUST/
Department of Public Safety-01, via email to the interim Privacy 
Officer, within Presidio Trust's Department of Administration, Luke 
Donohue, [email protected].or via U.S. Mail, 1750 Lincoln 
Blvd., San Francisco, CA 94129.

FOR FURTHER INFORMATION CONTACT: Director of Administration, Luke 
Donohue, [email protected], or 415-561-5300.

SUPPLEMENTARY INFORMATION: The Presidio Trust, Department of Public 
Safety, is establishing PRESIDIO TRUST/Department of Public Safety 01, 
Genasys Emergency Management (GEM) Mass Communications Software 
Solution, systems of records. Genasys[supreg] provides multi-channel 
mass communication delivered via text, email, and voice to key 
stakeholders in an emergency, and to select target audiences: Presidio 
Trust Staff; Presidio Park Residents and Commercial Tenants; and 
Presidio Park Visitors, Neighborhood Organizations, Partners, and 
Hospitality. Presidio Trust staff information is maintained as standard 
employee data. Genasys messaging is sent only to agency-issued email 
accounts and mobile devices. Presidio Resident and Commercial Tenant 
information is maintained in an existing leasing database; Genasys 
messaging is sent to email accounts and mobile devices provided by the 
recipient. Presidio Resident and Commercial Tenants are offered an 
opportunity to opt-out with every message. Presidio Park visitors and 
others self-opt into the system. These individuals provide their own 
email and/or mobile numbers and may opt-out at any time. Personal 
contact information will be used to contact and alert participants to 
public safety and emergencies that occur in the park. To the extent 
permitted by law, information may be shared with Federal, state, local, 
and tribal agencies, and organizations as authorized and compatible 
with the purpose of this system, or when proper and necessary, 
consistent with the routine uses set forth in this system of records 
notice.

SYSTEM NAME AND NUMBER:
    PRESIDIO TRUST/Department of Public Safety 01, Genasys Emergency 
Management (GEM) Mass Communications Software Solution.

SECURITY CLASSIFICATION:
    Unclassified.

SYSTEM LOCATION:
    Presidio Trust, Department of Public Safety, 1750 Lincoln 
Boulevard, San Francisco, CA 94129. Genasys Inc., 16262 W Bernardo 
Drive, San Diego, CA 92127.

SYSTEM MANAGER(S):
    Department of Public Safety, 1750 Lincoln Blvd., San Francisco, CA 
94129, [email protected].

AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
    5 U.S.C. 552a.

PURPOSE(S) OF THE SYSTEM:
    The primary purpose of this system is to provide a notification 
delivered via text, email, or voice in the event of an emergency 
situation.

CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:
    Individuals covered by the system include Presidio Trust Staff, 
Presidio Park Residents and Commercial Tenants, and Presidio Park 
Visitors, Neighborhood Organizations, Partners, and Hospitality.

CATEGORIES OF RECORDS IN THE SYSTEM:
    The system contains records which include first name, last name, 
personal cell phone number, and/or email address.

RECORD SOURCE CATEGORIES:
    Records in Genasys are obtained from multiple sources. Employee and 
Tenant information exists in current, existing databases such as EOPF, 
and is maintained as standard employee data. Staff are not provided 
with an opt out option for emergency messaging. Tenant information 
exists in an existing Yardi database; Genasys messaging is sent to 
email accounts and mobile devices provided by the recipient. Presidio 
Resident and Commercial Tenants are offered an opportunity to opt-out 
with every message. Presidio Park visitors and others self-opt into the 
system. Individuals provide their own email and/or mobile numbers and 
may opt-out at any time. This audience remains in the system until they 
opt-out.

ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES 
OF USERS AND PURPOSES OF SUCH USES:
    In addition to those disclosures generally permitted under 5 U.S.C. 
552a(b) of the Privacy Act, all or a portion of the records or 
information contained in this system may be disclosed outside the 
Department of Interior as a routine use pursuant to 5 U.S.C. 552a(b)(3) 
may be made to:
    (1) The appropriate Federal, State, local or foreign agency 
responsible for obtaining information relevant for investigating, 
prosecuting, enforcing, or implementing a statue, rule, regulation, or 
order when Presidio Trust becomes aware of an indication of a violation 
or potential violation of civil or criminal law or regulation.
    (2) The U.S. Department of Justice or in a proceeding before a 
court or adjudicative body when:
    (a) The United States, the Presidio Trust, a component of the 
Presidio Trust, or, when represented by the government, an employee of 
the Presidio Trust is a party to litigation or anticipated litigation 
or has an interest in such litigation, and
    (b) The Presidio Trust determines that the disclosure is relevant 
and necessary to the litigation and is compatible with the purpose for 
which the records were compiled.
    (3) To a congressional office from the record of an individual in 
response to

[[Page 14530]]

an inquiry from the congressional office made at the request of that 
individual.
    (4) To appropriate agencies, entities, and persons when:
    (a) The Presidio Trust suspects or has confirmed that there has 
been a breach of the system of records
    (b) The Presidio Trust has determined that as a result of the 
suspected or confirmed breach there is a risk of harm to individuals, 
The Presidio Trust (including its information systems, programs, and 
operations), the Federal Government, or national security.
    (c) The disclosure made to such agencies, entities, and persons is 
reasonably necessary to assist in connection with The Presidio Trusts 
efforts to respond to the suspected or confirmed breach or to prevent, 
minimize, or remedy such harm.
    (5) To another Federal agency or Federal entity, when the Presidio 
Trust determines that information from this system of records is 
reasonably necessary to assist the recipient agency or entity in:
    (a) Responding to a suspected or confirmed breach.
    (b) Preventing, minimizing, or remedying the risk of harm to 
individuals, the recipient agency or entity (including its information 
systems, programs, and operations), the Federal Government, or national 
or national security, resulting from a suspected or confirmed breach.
    (6) To Contractors when the contractor is working on a contract, 
service, job, or other activity for the Agency and who have a need to 
have access to the information in performance of their duties or 
activities for the Agency. Recipients will be required to comply with 
the requirements of the Privacy Act of 1974 as provided in 5 U.S.C. 
552a(m).

POLICIES AND PRACTICES FOR STORAGE OF RECORDS:
    Electronic records are contained in computers, and on secured 
servers located in a controlled facility with limited access and 
managed by Genasys.
    When transmitting highly confidential information, Genasys uses 
industry standard Secure Sockets Layer (SSL) encryption technology for 
secure data transmission. Access is restricted through physical 
controls and system security practices.

POLICIES AND PRACTICES FOR RETRIEVAL OF RECORDS:
    Records in this system can be retrieved by either querying within 
the application or generating a report. The information may be 
retrieved by various fields including name, personal email address, 
home address, or phone number.

POLICIES AND PRACTICES FOR RETENTION AND DISPOSAL OF RECORDS:
    Residential and Commercial tenant PII is updated as new tenants are 
manually registered. PII is retained until a tenant leaves, or opts-out 
of the system, whichever comes first. Visitors may opt-in at their 
discretion and opt-out at a time of their choosing. Employee PII is 
retained until an employee separate from Presidio Trust. All data held 
on a Genasys database will be scrubbed 30 days after a contract between 
Presidio Trust and Genasys Inc. is terminated.

ADMINISTRATIVE, TECHNICAL, AND PHYSICAL SAFEGUARDS:
    All records contained in this system are safeguarded with 
applicable security and privacy rules and policies. Genasys meets ISO 
27001 Security and Network compliance and ISO 22320 Emergency 
Management requirements, and all cloud procedures meet NIST 500-299 
recommendations. The software is hosted on Amazon AWS cloud SSAW-18, 
company is SOC1 & SOC2 certified, 27001 certified, and maintains Cloud 
Security Genasys emergency Management (GEM) System of Records Notice 
(SORN) Alliance (CSA) STAR Attestation. Their certifications indicate 
that the services, processes, and facilities have been comprehensively 
reviewed and meet stringent security standards. Genasys uses industry-
standard Secure Sockets Layer (SSL) encryption technology for secure 
data transmission. Genasys has a comprehensive Disaster and Recovery 
Plan defining the procedures to recover backups in the event of an IT 
systems' critical failure. Genasys is protected by industry-standard 
security measures that include two factor network authentication, 
enterprise-class firewalls, network-based Intrusion Detection Software 
(IDS), network vulnerability scanning tools, and anti-virus software 
with real-time definition updates. Genasys' network is firewall enabled 
with a three-layer architecture that controls HTTPS access, IP address 
control access, two-way client server TLS certificates, and the maximum 
number of connections allowed per IP.
    Genasys does not access, share, or distribute any customer data. 
All employees with access to privacy data must review and sign a 
security access policy document. Access authorization is controlled by 
the HR Manager, IT Manager, and CEO; Access to the data is limited to a 
needs-only basis. The Presidio Trust has limited access to the Genasys 
System to only Department of Public Safety and Emergency Communications 
staff. Application activities are logged at multiple levels to provide 
a full audit of system activity for monitoring and troubleshooting. 
Audit logs, execution logs, and information to generate KPIs of the 
system behavior are stored by Genasys. Audits comply with applicable 
industry regulations and are hardened to prevent tampering. Daily 
system scans are conducted by Genasys and can be accessed by Trust 
staff holding administrative access. The solution incorporates anti-
virus protection to guard against malicious upload and distribution of 
unacceptable content. Genasys maintains detailed logs on: Database 
maintenance activities; System Administrator; General operator/
administrator access; and Application configuration changes. Genasys 
customer data is logically partitioned and encrypted at rest.

RECORD ACCESS PROCEDURES:
    An individual requesting access to their records should send a 
written inquiry to the applicable System Manager identified above. 
Presidio Trust forms and instructions for submitting a Privacy Act 
request may be obtained from the Presidio Trust Privacy Act Requests 
website at https://www.PresidioTrust.gov/privacy/privacy-act requests. 
The request must include a general description of the records sought 
and the requester's full name, current address, and sufficient 
identifying information such as date of birth or other information 
required for verification of the requestor's identity. The request must 
be signed and dated and be either notarized or submitted under penalty 
of perjury in accordance with 28 U.S.C. 1746. Requests submitted by 
mail must be clearly marked ``PRIVACY ACT REQUEST FOR ACCESS'' on both 
the envelope and letter. A request for access must meet the 
requirements of 43 CFR 2.238.

CONTESTING RECORD PROCEDURES:
    An individual requesting amendment of their records should send a 
written request to the applicable System Manager as identified above. 
Presidio Trust instructions for submitting a request for amendment of 
records are available on the Presidio Trust Privacy Act Requests 
website at https://www.PresidioTrust.gov/privacy/privacy act-requests. 
The request must clearly identify the records for which amendment is 
being sought, the reasons for requesting the amendment, and the 
proposed amendment to the record. The request must include the 
requester's full

[[Page 14531]]

name, current address, and sufficient identifying information such as 
date of birth or other information required for verification of the 
requestor's identity. The request must be signed and dated and be 
either notarized or submitted under penalty of perjury in accordance 
with 28 U.S.C. 1746. Requests submitted by mail must be clearly marked 
``PRIVACY ACT REQUEST FOR AMENDMENT'' on both the envelope and letter. 
A request for amendment must meet the requirements of 43 CFR 2.246.

NOTIFICATION PROCEDURES:
    An individual requesting notification of the existence of records 
containing their personally identifying information, should send a 
written inquiry to the applicable System Manager as identified above. 
Presidio Trust instructions for submitting a request for notification 
are available on the Presidio Trust Privacy Act Requests website at 
https://www.PresidioTrust.gov/privacy/privacy-act-requests. The request 
must include a general description of the records and the requester's 
full name, current address, and sufficient identifying information such 
as date of birth or other information required for verification of the 
requestor's identity. The request must be signed and dated and be 
either notarized or submitted under penalty of perjury in accordance 
with 28 U.S.C. 1746. Requests submitted by mail must be clearly marked 
``PRIVACY ACT INQUIRY'' on both the envelope and letter. A request for 
notification must meet the requirements of 43 CFR 2.235.

EXEMPTIONS PROMULGATED FOR THE SYSTEM:
    No.

HISTORY:
    No.

Luke Donohue,
Director of Administration.
[FR Doc. 2024-04007 Filed 2-26-24; 8:45 am]
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