Privacy Act of 1974; System of Records, 13809-13812 [2024-03710]
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Federal Register / Vol. 89, No. 37 / Friday, February 23, 2024 / Notices
perform a statutory purpose of that
Federal agency upon the prior written
request of that agency.
10. Data Breach Response and
Remediation, for Another Federal
Agency: To another Federal agency or
Federal entity, when VA determines
that information from this system of
records is reasonably necessary to assist
the recipient agency or entity in (a)
responding to a suspected or confirmed
breach or (b) preventing, minimizing or
remedying the risk of harm to
individuals, the recipient agency or
entity (including its information
systems, programs and operations), the
Federal Government, or national
security, resulting from a suspected or
confirmed breach.
11. Family Member: VHA may
disclose a My HealtheVet account user’s
information to a family member or
friend after receiving the verbal
permission of the My HealtheVet
account user.
12. Unions, for Representation: To
officials of labor organizations
recognized under 5 U.S.C. Chapter 71
provided that the disclosure is limited
to information identified in 5 U.S.C.
7114(b)(4) that is relevant and necessary
to their duties of exclusive
representation concerning personnel
policies, practices and matters affecting
working conditions.
POLICIES AND PRACTICES FOR STORAGE OF
RECORDS:
Records are maintained on paper and
electronic media, including hard drive
disks, which are backed up to tape at
regular intervals.
POLICIES AND PRACTICES FOR RETRIEVAL OF
RECORDS:
Records may be retrieved by an
individual’s name, user identification,
date of registration for My HealtheVet
electronic services, ZIP code, electronic
data interchange personal identifier, the
VA assigned Integration Control
Number (ICN), date of birth and/or
Social Security Number, if provided.
POLICIES AND PRACTICES FOR RETENTION AND
DISPOSAL OF RECORDS:
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Records in this system are retained
and disposed of in accordance with the
schedule approved by the Archivist of
the United States, General Records
Schedule 3.2 Item 031.
ADMINISTRATIVE, TECHNICAL AND PHYSICAL
SAFEGUARDS:
1. Access to and use of the My
HealtheVet Administrative Records are
limited to those persons whose official
duties require such access. VA has
established security controls and
procedures to ensure that access is
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appropriately limited. Information
System Security Officers and system
data stewards review and authorize data
access requests. VA regulates data
access with security software that
authenticates My HealtheVet
administrative users and requires
individually unique codes and
passwords. VA provides Information
Security training to all staff and
instructs staff on the responsibility each
person has for safeguarding data
confidentiality. VA regularly updates
security standards and procedures that
are applied to systems and individuals
supporting this program.
2. Physical access to computer rooms
housing the My HealtheVet
Administrative Records is restricted to
authorized staff and protected by a
variety of security devices. The Federal
Protective Service or other security
personnel provide physical security for
the buildings housing computer systems
and data centers.
3. Data transmissions between
operational systems and My HealtheVet
Administrative Records maintained by
this system of records are protected by
telecommunications security software
and hardware as prescribed by Federal
security and privacy laws as well as VA
standards and practices. This includes
firewalls, encryption and other security
measures necessary to safeguard data as
it travels across the VA Wide Area
Network.
4. Copies of back-up computer files
are maintained at secure off-site
locations.
5. VA Enterprise Cloud data storage
conforms to security protocols as
stipulated in VA Directives 6500 and
6517. Access control standards are
stipulated in specific agreements with
cloud vendors to restrict and monitor
access.
RECORD ACCESS PROCEDURES:
Individuals seeking information on
the existence and content of records in
this system pertaining to them should
contact the system manager in writing
as indicated above or write or visit the
VA facility location where they
normally receive their care. A request
for access to records must contain the
requester’s full name, address,
telephone number, be signed by the
requester, and describe the records
sought in sufficient detail to enable VA
personnel to locate them with a
reasonable amount of effort.
CONTESTING RECORD PROCEDURES:
Individuals seeking to contest or
amend records in this system pertaining
to them should contact the system
manager in writing as indicated above
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13809
or inquire in person at the VA health
care facility they normally receive their
care. A request to contest or amend
records must state clearly and concisely
what record is being contested, the
reasons for contesting it, and the
proposed amendment to the record.
NOTIFICATION PROCEDURES:
Generalized notice is provided by the
publication of this notice. For specific
notice, see Record Access Procedure,
above.
EXEMPTIONS PROMULGATED FOR THE SYSTEM:
None.
HISTORY:
75 FR 70365 (November 17, 2010); 81
FR 58005 (August 24, 2016).
[FR Doc. 2024–03715 Filed 2–22–24; 8:45 am]
BILLING CODE 8320–01–P
DEPARTMENT OF VETERANS
AFFAIRS
Privacy Act of 1974; System of
Records
National Cemetery
Administration (NCA), Department of
Veterans Affairs (VA).
ACTION: Notice of a modified system of
records.
AGENCY:
Pursuant to the Privacy Act of
1974, notice is hereby given that the
Department of Veterans Affairs (VA) is
updating the system of records in its
inventory entitled, ‘‘Veterans and
Dependents National Cemetery
Gravesite Reservation Records-VA’’
(41VA41). This system contains
information related to Veterans and
their dependents who have made
gravesite reservations with the National
Cemetery Administration (NCA). VA is
updating the contact and location
information. VA is republishing the
system notice in its entirety.
DATES: Comments on this modified
system of records must be received no
later than 30 days after date of
publication in the Federal Register. If
no public comment is received during
the period allowed for comment or
unless otherwise published in the
Federal Register by VA, the modified
system of records will become effective
a minimum of 30 days after date of
publication in the Federal Register. If
VA receives public comments, VA shall
review the comments to determine
whether any changes to the notice are
necessary.
SUMMARY:
Comments may be
submitted through www.Regulations.gov
or mailed to VA Privacy Service, 810
ADDRESSES:
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Federal Register / Vol. 89, No. 37 / Friday, February 23, 2024 / Notices
Vermont Avenue NW, (005R1A),
Washington, DC 20420. Comments
should indicate that they are submitted
in response to ‘‘Veterans and
Dependents National Cemetery
Gravesite Reservation Records-VA’’,
(41VA41). Comments received will be
available at regulations.gov for public
viewing, inspection or copies.
FOR FURTHER INFORMATION CONTACT:
Cindy Merritt, National Cemetery
Administration (NCA) Privacy Officer
(43E), Department of Veterans Affairs,
810 Vermont Avenue NW, Washington,
DC 20420, Cindy.Merritt@va.gov,
telephone (321) 200–7477 (this is not a
toll-free number).
SUPPLEMENTARY INFORMATION: The
System Location and System Manager
were incorrectly listed in the System
Location and System Manager sections
of the January 27, 2023, publication.
Those sections are being modified.
The System Location is being
amended to reflect ‘‘Records are
maintained at the National Cemetery
Administration (41), VA Central Office,
Washington DC 20420.’’
The System Manager is being
amended to reflect ‘‘Lisa Pozzebon,
Executive Director of Cemetery
Operations (41A), National Cemetery
Administration, VA Central Office, 810
Vermont Avenue NW, Washington, DC
20420, telephone (202) 461–0265,
ncaprivacy@va.gov.’’
Signing Authority
The Senior Agency Official for
Privacy, or designee, approved this
document and authorized the
undersigned to sign and submit the
document to the Office of the Federal
Register for publication electronically as
an official document of the Department
of Veterans Affairs. Kurt D. DelBene,
Assistant Secretary for Information and
Technology and Chief Information
Officer, approved this document on
January 18, 2024 for publication.
Dated: February 20, 2024.
Amy L. Rose,
Government Information Specialist, VA
Privacy Service, Office of Compliance, Risk
and Remediation, Office of Information and
Technology, Department of Veterans Affairs.
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SYSTEM NAME AND NUMBER:
Veterans and Dependents National
Cemetery Gravesite Reservation
Records-VA (41VA41).
SECURITY CLASSIFICATION:
Unclassified.
SYSTEM LOCATION:
Records are maintained at the
National Cemetery Administration (41),
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17:19 Feb 22, 2024
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VA Central Office, Washington, DC
20420.
SYSTEM MANAGER(S):
Lisa Pozzebon, Executive Director of
Cemetery Operations (41A), National
Cemetery Administration, VA Central
Office, 810 Vermont Avenue NW,
Washington, DC 20420, telephone (202)
461–0265, ncaprivacy@va.gov.
AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
38 U.S.C. 2402.
PURPOSE(S) OF THE SYSTEM:
The purpose for which the records are
used will include, but will not be
limited to, the: provision of VA burial
and memorial benefits; provision of
information about VA burial and
memorial benefits, including specific
claims; determination of eligibility for
burial in a VA national cemetery;
disclosure of military service
information upon request from VAfunded State and Tribal Veterans
cemeteries; coordination of committal
services and interment upon request of
families, funeral homes, and others of
eligible decedents at VA national
cemeteries; investigation of potential
bars to benefits for an otherwise eligible
individual.
CATEGORIES OF INDIVIDUALS COVERED BY THE
SYSTEM:
The records contain information on:
Veterans, dependents and family
members of Veterans; Members of the
Armed Forces (Service members),
family members of Service members,
Reservists and Retirees (Active Duty;
Reserves; or National Guard); other VA
customers (e.g., attorneys, agents,
Veterans Service Organizations, funeral
directors, coroners, Missing in America
Project (MIAP) volunteers, State and
local governmental administrators; and
VA authorized users permitted by VA to
access VA IT systems (e.g., VA
employees, VA contractors, VA
registered volunteers).
CATEGORIES OF RECORDS IN THE SYSTEM:
Records may include information
submitted to VA by means of paper or
online forms that respondents can mail
or electronically transmit by fax or
email for storage and retrieval in VA’s
secure filing and information
technology systems. Records may
contain information, such as
demographics and personal identifiers
(e.g., names, mailing addresses, email
addresses, phone numbers, social
security numbers, VA claim numbers
and military service numbers, date of
birth, place of birth, date of death,
gender, marital records, health records,
health related information);
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Fmt 4703
Sfmt 4703
socioeconomic characteristics (e.g.,
education and training, military
employment information); military
service information (e.g., dates of active
duty, dates of active duty for training,
military service numbers, branch of
service including Reserves or National
Guard service, locations of service for
National Guard, dates of entry,
enlistment, or discharge, type and
character of discharge, rank, awards,
decorations, and other military history
and information).
Records may also include supporting
documentation submitted to identify
individuals submitting pre-need
applications on behalf of claimants.
Supporting documentation may include,
but is not limited to the following items:
VA Form 21–22 (Appointment of
Veterans Service Organization as
Claimant’s Representative), VA Form
21–22a (Appointment of Individual as
Claimant’s Representative) for an
Authorized Attorney, or Agent; proof of
prior written authorization, such as a
durable power of attorney, or an
affidavit establishing a caregiver
relationship to the claimant (spousal,
parent, other relative); and
documentation showing the individual
as the court-appointed representative
authorized to act on behalf of as the
claimant.
RECORD SOURCE CATEGORIES:
Information in this system of records
is provided by Veterans; Veteran
beneficiaries; Veteran dependents;
members of the Armed Forces of the
United States, including Reserves and
National Guard and their beneficiaries;
other individuals (such as funeral home
directors, coroners, medical examiners)
submitting eligibility determinations on
behalf of claimants; VA employees;
other VA authorized users (e.g.,
Department of Defense, State and Tribal
government employees); other VA
information technology systems and
databases; VA claims records; and
official military records information
technology systems.
ROUTINE USES OF RECORDS MAINTAINED IN THE
SYSTEM, INCLUDING CATEGORIES OF USERS AND
PURPOSES OF SUCH USES:
1. Congress: To a Member of Congress
or staff acting upon the Member’s behalf
when the Member or staff requests the
information on behalf of, and at the
request of, the individual who is the
subject of the record.
2. Data Breach Response and
Remediation for VA: To appropriate
agencies, entities, and persons when (1)
VA suspects or has confirmed that there
has been a breach of the system of
records; (2) VA has determined that as
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a result of the suspected or confirmed
breach there is a risk of harm to
individuals, VA (including its
information systems, programs, and
operations), the Federal Government, or
national security; and (3) the disclosure
made to such agencies, entities, and
persons is reasonably necessary to assist
in connection with VA’s efforts to
respond to the suspected or confirmed
breach or to prevent, minimize, or
remedy such harm.
3. Data Breach Response and
Remediation for Another Federal
Agency: To another Federal agency or
Federal entity, when VA determines
that information from this system of
records is reasonably necessary to assist
the recipient agency or entity in (1)
responding to a suspected or confirmed
breach or (2) preventing, minimizing, or
remedying the risk of harm to
individuals, the recipient agency or
entity (including its information
systems, programs, and operations), the
Federal Government, or national
security, resulting from a suspected or
confirmed breach.
4. Law Enforcement: To a Federal,
state, local, territorial, tribal, or foreign
law enforcement authority or other
appropriate entity charged with the
responsibility of investigating or
prosecuting such violation or charged
with enforcing or implementing such
law, provided that the disclosure is
limited to information that, either alone
or in conjunction with other
information, indicates a violation or
potential violation of law, whether civil,
criminal, or regulatory in nature. The
disclosure of the names and addresses
of veterans and their dependents from
VA records under this routine use must
also comply with the provisions of 38
U.S.C. 5701.
5. DoJ, Litigation, Administrative
Proceeding: To the Department of
Justice (DoJ), or in a proceeding before
a court, adjudicative body, or other
administrative body before which VA is
authorized to appear, when:
(a) VA or any component thereof;
(b) Any VA employee in his or her
official capacity;
(c) Any VA employee in his or her
individual capacity where DoJ has
agreed to represent the employee; or
(d) The United States, where VA
determines that litigation is likely to
affect the agency or any of its
components is a party to such
proceedings or has an interest in such
proceedings, and VA determines that
use of such records is relevant and
necessary to the proceedings.
6. Contractors: To contractors,
grantees, experts, consultants, students,
and others performing or working on a
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Jkt 262001
contract, service, grant, cooperative
agreement, or other assignment for VA,
when reasonably necessary to
accomplish an agency function related
to the records.
7. OPM: To the Office of Personnel
Management (OPM) in connection with
the application or effect of civil service
laws, rules, regulations, or OPM
guidelines in particular situations.
8. EEOC: To the Equal Employment
Opportunity Commission (EEOC) in
connection with investigations of
alleged or possible discriminatory
practices, examination of Federal
affirmative employment programs, or
other functions of the Commission as
authorized by law.
9. FLRA: To the Federal Labor
Relations Authority (FLRA) in
connection with the investigation and
resolution of allegations of unfair labor
practices, the resolution of exceptions to
arbitration awards when a question of
material fact is raised, matters before the
Federal Service Impasses Panel, and the
investigation of representation petitions
and the conduct or supervision of
representation elections.
10. MSPB: To the Merit Systems
Protection Board (MSPB) in connection
with appeals, special studies of the civil
service and other merit systems, review
of rules and regulations, investigation of
alleged or possible prohibited personnel
practices, and such other functions
promulgated in 5 U.S.C. 1205 and 1206,
or as authorized by law.
11. NARA: To the National Archives
and Records Administration (NARA) in
records management inspections
conducted under 44 U.S.C. 2904 and
2906, or other functions authorized by
laws and policies governing NARA
operations and VA records management
responsibilities.
12. Funeral Homes, for Arrangements:
To funeral directors or representatives
of funeral homes in order for them to
make necessary arrangements prior to
and in anticipation of a veteran’s
impending death.
13. Federal Agencies, for Research: To
a Federal agency for the purpose of
conducting research and data analysis to
perform a statutory purpose of that
Federal agency upon the written request
of that agency.
14. Federal Agencies, for Computer
Matches: To other federal agencies for
the purpose of conducting computer
matches to obtain information to
determine or verify eligibility of
veterans receiving VA benefits or
medical care under title 38.
15. Federal Agencies, Courts,
Litigants, for Litigation or
Administrative Proceedings: To another
federal agency, court, or party in
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Fmt 4703
Sfmt 4703
13811
litigation before a court or in an
administrative proceeding conducted by
a Federal agency, when the government
is a party to the judicial or
administrative proceeding.
16. Former Employee or Contractor,
Representative, for EEOC: To a former
VA employee or contractor, as well as
the authorized representative of a
current or former employee or
contractor of VA, in connection with
investigations by the Equal Employment
Opportunity Commission pertaining to
alleged or possible discrimination
practices, examinations of Federal
affirmative employment programs, or
other functions of the Commission as
authorized by law or regulation.
17. Former Employee or Contractor,
Representative, for MSPB, OSC: To a
former VA employee or contractor, as
well as the authorized representative of
a current or former employee or
contractor of VA, in proceedings before
the Merit Systems Protection Board or
the Office of the Special Counsel in
connection with appeals, special studies
of the civil service and other merit
systems, review of rules and regulations,
investigation of alleged or possible
prohibited personnel practices, and
such other functions promulgated in 5
U.S.C. 1205 and 1206, or as otherwise
authorized by law.
18. Governmental Agencies, Health
Organizations, for Claimants’ Benefits:
VA To Federal, state, and local
government agencies and national
health organizations as reasonably
necessary to assist in the development
of programs that will be beneficial to
claimants, to protect their rights under
law, and assure that they are receiving
all benefits to which they are entitled.
POLICIES AND PRACTICES FOR STORAGE OF
RECORDS:
Records in this system are maintained
in paper and electronic formats in IT
systems and on electronic storage media
including magnetic tape, disk,
microfilm, and laser optical media.
POLICIES AND PRACTICES FOR RETRIEVAL OF
RECORDS:
Records are retrieved by name only;
name and one or more numbers
(military service or social security);
name and one or more criteria (e.g., date
of birth or dates of service); VA claim
number; or other VA or NCA assigned
identifier.
POLICIES AND PRACTICES FOR RETENTION AND
DISPOSAL OF RECORDS:
Records in this system are retained in
accordance with records retention
standards approved by the Archivist of
the United States, National Cemetery
Records, NC1–015–85–14. Permanent
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records are electronically stored and
retained in VA IT systems.
ADMINISTRATIVE, TECHNICAL, AND PHYSICAL
SAFEGUARDS:
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Information in the system is protected
from unauthorized access through
administrative, physical, and technical
safeguards. Access to the hard copy and
computerized information is restricted
to authorized VA employees and VA
contractors by means of PIV card and
PIN, and/or passwords. Information
security officers and system data
stewards review and authorize data
access requests. VA regulates data
access with security software that
authenticates users and requires
individually unique codes and
passwords. VA requires information
security training for all staff and
instructs staff on the responsibility each
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17:19 Feb 22, 2024
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person has for safeguarding data
confidentiality. Hard copy records are
maintained in offices or designated
storage areas and locked after duty
hours.
RECORD ACCESS PROCEDURES:
Individuals seeking information on
the existence and content of records in
this system pertaining to them should
contact the system manager in writing
as indicated above. A request for access
to records must contain the requester’s
full name, address, telephone number,
be signed by the requester, and describe
the records sought in sufficient detail to
enable VA personnel to locate them
with a reasonable amount of effort.
Individuals seeking to contest or
amend records in this system pertaining
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Fmt 4703
Sfmt 9990
NOTIFICATION PROCEDURES:
Generalized notice is provided by the
publication of this notice. For specific
notice, see Record Access Procedure,
above.
EXEMPTIONS PROMULGATED FOR THE SYSTEM:
None.
HISTORY:
88 FR 5435 (Jan. 27, 2023).
CONTESTING RECORD PROCEDURES:
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to them should contact the system
manager in writing as indicated above.
A request to contest or amend records
must state clearly and concisely what
record is being contested, the reasons
for contesting it, and the proposed
amendment to the record.
[FR Doc. 2024–03710 Filed 2–22–24; 8:45 am]
BILLING CODE 8320–01–P
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Agencies
[Federal Register Volume 89, Number 37 (Friday, February 23, 2024)]
[Notices]
[Pages 13809-13812]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-03710]
-----------------------------------------------------------------------
DEPARTMENT OF VETERANS AFFAIRS
Privacy Act of 1974; System of Records
AGENCY: National Cemetery Administration (NCA), Department of Veterans
Affairs (VA).
ACTION: Notice of a modified system of records.
-----------------------------------------------------------------------
SUMMARY: Pursuant to the Privacy Act of 1974, notice is hereby given
that the Department of Veterans Affairs (VA) is updating the system of
records in its inventory entitled, ``Veterans and Dependents National
Cemetery Gravesite Reservation Records-VA'' (41VA41). This system
contains information related to Veterans and their dependents who have
made gravesite reservations with the National Cemetery Administration
(NCA). VA is updating the contact and location information. VA is
republishing the system notice in its entirety.
DATES: Comments on this modified system of records must be received no
later than 30 days after date of publication in the Federal Register.
If no public comment is received during the period allowed for comment
or unless otherwise published in the Federal Register by VA, the
modified system of records will become effective a minimum of 30 days
after date of publication in the Federal Register. If VA receives
public comments, VA shall review the comments to determine whether any
changes to the notice are necessary.
ADDRESSES: Comments may be submitted through www.Regulations.gov or
mailed to VA Privacy Service, 810
[[Page 13810]]
Vermont Avenue NW, (005R1A), Washington, DC 20420. Comments should
indicate that they are submitted in response to ``Veterans and
Dependents National Cemetery Gravesite Reservation Records-VA'',
(41VA41). Comments received will be available at regulations.gov for
public viewing, inspection or copies.
FOR FURTHER INFORMATION CONTACT: Cindy Merritt, National Cemetery
Administration (NCA) Privacy Officer (43E), Department of Veterans
Affairs, 810 Vermont Avenue NW, Washington, DC 20420,
[email protected], telephone (321) 200-7477 (this is not a toll-free
number).
SUPPLEMENTARY INFORMATION: The System Location and System Manager were
incorrectly listed in the System Location and System Manager sections
of the January 27, 2023, publication. Those sections are being
modified.
The System Location is being amended to reflect ``Records are
maintained at the National Cemetery Administration (41), VA Central
Office, Washington DC 20420.''
The System Manager is being amended to reflect ``Lisa Pozzebon,
Executive Director of Cemetery Operations (41A), National Cemetery
Administration, VA Central Office, 810 Vermont Avenue NW, Washington,
DC 20420, telephone (202) 461-0265, [email protected].''
Signing Authority
The Senior Agency Official for Privacy, or designee, approved this
document and authorized the undersigned to sign and submit the document
to the Office of the Federal Register for publication electronically as
an official document of the Department of Veterans Affairs. Kurt D.
DelBene, Assistant Secretary for Information and Technology and Chief
Information Officer, approved this document on January 18, 2024 for
publication.
Dated: February 20, 2024.
Amy L. Rose,
Government Information Specialist, VA Privacy Service, Office of
Compliance, Risk and Remediation, Office of Information and Technology,
Department of Veterans Affairs.
SYSTEM NAME AND NUMBER:
Veterans and Dependents National Cemetery Gravesite Reservation
Records-VA (41VA41).
SECURITY CLASSIFICATION:
Unclassified.
SYSTEM LOCATION:
Records are maintained at the National Cemetery Administration
(41), VA Central Office, Washington, DC 20420.
SYSTEM MANAGER(S):
Lisa Pozzebon, Executive Director of Cemetery Operations (41A),
National Cemetery Administration, VA Central Office, 810 Vermont Avenue
NW, Washington, DC 20420, telephone (202) 461-0265, [email protected].
AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
38 U.S.C. 2402.
PURPOSE(S) OF THE SYSTEM:
The purpose for which the records are used will include, but will
not be limited to, the: provision of VA burial and memorial benefits;
provision of information about VA burial and memorial benefits,
including specific claims; determination of eligibility for burial in a
VA national cemetery; disclosure of military service information upon
request from VA-funded State and Tribal Veterans cemeteries;
coordination of committal services and interment upon request of
families, funeral homes, and others of eligible decedents at VA
national cemeteries; investigation of potential bars to benefits for an
otherwise eligible individual.
CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:
The records contain information on: Veterans, dependents and family
members of Veterans; Members of the Armed Forces (Service members),
family members of Service members, Reservists and Retirees (Active
Duty; Reserves; or National Guard); other VA customers (e.g.,
attorneys, agents, Veterans Service Organizations, funeral directors,
coroners, Missing in America Project (MIAP) volunteers, State and local
governmental administrators; and VA authorized users permitted by VA to
access VA IT systems (e.g., VA employees, VA contractors, VA registered
volunteers).
CATEGORIES OF RECORDS IN THE SYSTEM:
Records may include information submitted to VA by means of paper
or online forms that respondents can mail or electronically transmit by
fax or email for storage and retrieval in VA's secure filing and
information technology systems. Records may contain information, such
as demographics and personal identifiers (e.g., names, mailing
addresses, email addresses, phone numbers, social security numbers, VA
claim numbers and military service numbers, date of birth, place of
birth, date of death, gender, marital records, health records, health
related information); socioeconomic characteristics (e.g., education
and training, military employment information); military service
information (e.g., dates of active duty, dates of active duty for
training, military service numbers, branch of service including
Reserves or National Guard service, locations of service for National
Guard, dates of entry, enlistment, or discharge, type and character of
discharge, rank, awards, decorations, and other military history and
information).
Records may also include supporting documentation submitted to
identify individuals submitting pre-need applications on behalf of
claimants. Supporting documentation may include, but is not limited to
the following items: VA Form 21-22 (Appointment of Veterans Service
Organization as Claimant's Representative), VA Form 21-22a (Appointment
of Individual as Claimant's Representative) for an Authorized Attorney,
or Agent; proof of prior written authorization, such as a durable power
of attorney, or an affidavit establishing a caregiver relationship to
the claimant (spousal, parent, other relative); and documentation
showing the individual as the court-appointed representative authorized
to act on behalf of as the claimant.
RECORD SOURCE CATEGORIES:
Information in this system of records is provided by Veterans;
Veteran beneficiaries; Veteran dependents; members of the Armed Forces
of the United States, including Reserves and National Guard and their
beneficiaries; other individuals (such as funeral home directors,
coroners, medical examiners) submitting eligibility determinations on
behalf of claimants; VA employees; other VA authorized users (e.g.,
Department of Defense, State and Tribal government employees); other VA
information technology systems and databases; VA claims records; and
official military records information technology systems.
ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES
OF USERS AND PURPOSES OF SUCH USES:
1. Congress: To a Member of Congress or staff acting upon the
Member's behalf when the Member or staff requests the information on
behalf of, and at the request of, the individual who is the subject of
the record.
2. Data Breach Response and Remediation for VA: To appropriate
agencies, entities, and persons when (1) VA suspects or has confirmed
that there has been a breach of the system of records; (2) VA has
determined that as
[[Page 13811]]
a result of the suspected or confirmed breach there is a risk of harm
to individuals, VA (including its information systems, programs, and
operations), the Federal Government, or national security; and (3) the
disclosure made to such agencies, entities, and persons is reasonably
necessary to assist in connection with VA's efforts to respond to the
suspected or confirmed breach or to prevent, minimize, or remedy such
harm.
3. Data Breach Response and Remediation for Another Federal Agency:
To another Federal agency or Federal entity, when VA determines that
information from this system of records is reasonably necessary to
assist the recipient agency or entity in (1) responding to a suspected
or confirmed breach or (2) preventing, minimizing, or remedying the
risk of harm to individuals, the recipient agency or entity (including
its information systems, programs, and operations), the Federal
Government, or national security, resulting from a suspected or
confirmed breach.
4. Law Enforcement: To a Federal, state, local, territorial,
tribal, or foreign law enforcement authority or other appropriate
entity charged with the responsibility of investigating or prosecuting
such violation or charged with enforcing or implementing such law,
provided that the disclosure is limited to information that, either
alone or in conjunction with other information, indicates a violation
or potential violation of law, whether civil, criminal, or regulatory
in nature. The disclosure of the names and addresses of veterans and
their dependents from VA records under this routine use must also
comply with the provisions of 38 U.S.C. 5701.
5. DoJ, Litigation, Administrative Proceeding: To the Department of
Justice (DoJ), or in a proceeding before a court, adjudicative body, or
other administrative body before which VA is authorized to appear,
when:
(a) VA or any component thereof;
(b) Any VA employee in his or her official capacity;
(c) Any VA employee in his or her individual capacity where DoJ has
agreed to represent the employee; or
(d) The United States, where VA determines that litigation is
likely to affect the agency or any of its components is a party to such
proceedings or has an interest in such proceedings, and VA determines
that use of such records is relevant and necessary to the proceedings.
6. Contractors: To contractors, grantees, experts, consultants,
students, and others performing or working on a contract, service,
grant, cooperative agreement, or other assignment for VA, when
reasonably necessary to accomplish an agency function related to the
records.
7. OPM: To the Office of Personnel Management (OPM) in connection
with the application or effect of civil service laws, rules,
regulations, or OPM guidelines in particular situations.
8. EEOC: To the Equal Employment Opportunity Commission (EEOC) in
connection with investigations of alleged or possible discriminatory
practices, examination of Federal affirmative employment programs, or
other functions of the Commission as authorized by law.
9. FLRA: To the Federal Labor Relations Authority (FLRA) in
connection with the investigation and resolution of allegations of
unfair labor practices, the resolution of exceptions to arbitration
awards when a question of material fact is raised, matters before the
Federal Service Impasses Panel, and the investigation of representation
petitions and the conduct or supervision of representation elections.
10. MSPB: To the Merit Systems Protection Board (MSPB) in
connection with appeals, special studies of the civil service and other
merit systems, review of rules and regulations, investigation of
alleged or possible prohibited personnel practices, and such other
functions promulgated in 5 U.S.C. 1205 and 1206, or as authorized by
law.
11. NARA: To the National Archives and Records Administration
(NARA) in records management inspections conducted under 44 U.S.C. 2904
and 2906, or other functions authorized by laws and policies governing
NARA operations and VA records management responsibilities.
12. Funeral Homes, for Arrangements: To funeral directors or
representatives of funeral homes in order for them to make necessary
arrangements prior to and in anticipation of a veteran's impending
death.
13. Federal Agencies, for Research: To a Federal agency for the
purpose of conducting research and data analysis to perform a statutory
purpose of that Federal agency upon the written request of that agency.
14. Federal Agencies, for Computer Matches: To other federal
agencies for the purpose of conducting computer matches to obtain
information to determine or verify eligibility of veterans receiving VA
benefits or medical care under title 38.
15. Federal Agencies, Courts, Litigants, for Litigation or
Administrative Proceedings: To another federal agency, court, or party
in litigation before a court or in an administrative proceeding
conducted by a Federal agency, when the government is a party to the
judicial or administrative proceeding.
16. Former Employee or Contractor, Representative, for EEOC: To a
former VA employee or contractor, as well as the authorized
representative of a current or former employee or contractor of VA, in
connection with investigations by the Equal Employment Opportunity
Commission pertaining to alleged or possible discrimination practices,
examinations of Federal affirmative employment programs, or other
functions of the Commission as authorized by law or regulation.
17. Former Employee or Contractor, Representative, for MSPB, OSC:
To a former VA employee or contractor, as well as the authorized
representative of a current or former employee or contractor of VA, in
proceedings before the Merit Systems Protection Board or the Office of
the Special Counsel in connection with appeals, special studies of the
civil service and other merit systems, review of rules and regulations,
investigation of alleged or possible prohibited personnel practices,
and such other functions promulgated in 5 U.S.C. 1205 and 1206, or as
otherwise authorized by law.
18. Governmental Agencies, Health Organizations, for Claimants'
Benefits: VA To Federal, state, and local government agencies and
national health organizations as reasonably necessary to assist in the
development of programs that will be beneficial to claimants, to
protect their rights under law, and assure that they are receiving all
benefits to which they are entitled.
POLICIES AND PRACTICES FOR STORAGE OF RECORDS:
Records in this system are maintained in paper and electronic
formats in IT systems and on electronic storage media including
magnetic tape, disk, microfilm, and laser optical media.
POLICIES AND PRACTICES FOR RETRIEVAL OF RECORDS:
Records are retrieved by name only; name and one or more numbers
(military service or social security); name and one or more criteria
(e.g., date of birth or dates of service); VA claim number; or other VA
or NCA assigned identifier.
POLICIES AND PRACTICES FOR RETENTION AND DISPOSAL OF RECORDS:
Records in this system are retained in accordance with records
retention standards approved by the Archivist of the United States,
National Cemetery Records, NC1-015-85-14. Permanent
[[Page 13812]]
records are electronically stored and retained in VA IT systems.
ADMINISTRATIVE, TECHNICAL, AND PHYSICAL SAFEGUARDS:
Information in the system is protected from unauthorized access
through administrative, physical, and technical safeguards. Access to
the hard copy and computerized information is restricted to authorized
VA employees and VA contractors by means of PIV card and PIN, and/or
passwords. Information security officers and system data stewards
review and authorize data access requests. VA regulates data access
with security software that authenticates users and requires
individually unique codes and passwords. VA requires information
security training for all staff and instructs staff on the
responsibility each person has for safeguarding data confidentiality.
Hard copy records are maintained in offices or designated storage areas
and locked after duty hours.
RECORD ACCESS PROCEDURES:
Individuals seeking information on the existence and content of
records in this system pertaining to them should contact the system
manager in writing as indicated above. A request for access to records
must contain the requester's full name, address, telephone number, be
signed by the requester, and describe the records sought in sufficient
detail to enable VA personnel to locate them with a reasonable amount
of effort.
CONTESTING RECORD PROCEDURES:
Individuals seeking to contest or amend records in this system
pertaining to them should contact the system manager in writing as
indicated above. A request to contest or amend records must state
clearly and concisely what record is being contested, the reasons for
contesting it, and the proposed amendment to the record.
NOTIFICATION PROCEDURES:
Generalized notice is provided by the publication of this notice.
For specific notice, see Record Access Procedure, above.
EXEMPTIONS PROMULGATED FOR THE SYSTEM:
None.
HISTORY:
88 FR 5435 (Jan. 27, 2023).
[FR Doc. 2024-03710 Filed 2-22-24; 8:45 am]
BILLING CODE 8320-01-P