Privacy Act of 1974; System of Records, 13809-13812 [2024-03710]

Download as PDF Federal Register / Vol. 89, No. 37 / Friday, February 23, 2024 / Notices perform a statutory purpose of that Federal agency upon the prior written request of that agency. 10. Data Breach Response and Remediation, for Another Federal Agency: To another Federal agency or Federal entity, when VA determines that information from this system of records is reasonably necessary to assist the recipient agency or entity in (a) responding to a suspected or confirmed breach or (b) preventing, minimizing or remedying the risk of harm to individuals, the recipient agency or entity (including its information systems, programs and operations), the Federal Government, or national security, resulting from a suspected or confirmed breach. 11. Family Member: VHA may disclose a My HealtheVet account user’s information to a family member or friend after receiving the verbal permission of the My HealtheVet account user. 12. Unions, for Representation: To officials of labor organizations recognized under 5 U.S.C. Chapter 71 provided that the disclosure is limited to information identified in 5 U.S.C. 7114(b)(4) that is relevant and necessary to their duties of exclusive representation concerning personnel policies, practices and matters affecting working conditions. POLICIES AND PRACTICES FOR STORAGE OF RECORDS: Records are maintained on paper and electronic media, including hard drive disks, which are backed up to tape at regular intervals. POLICIES AND PRACTICES FOR RETRIEVAL OF RECORDS: Records may be retrieved by an individual’s name, user identification, date of registration for My HealtheVet electronic services, ZIP code, electronic data interchange personal identifier, the VA assigned Integration Control Number (ICN), date of birth and/or Social Security Number, if provided. POLICIES AND PRACTICES FOR RETENTION AND DISPOSAL OF RECORDS: ddrumheller on DSK120RN23PROD with NOTICES1 Records in this system are retained and disposed of in accordance with the schedule approved by the Archivist of the United States, General Records Schedule 3.2 Item 031. ADMINISTRATIVE, TECHNICAL AND PHYSICAL SAFEGUARDS: 1. Access to and use of the My HealtheVet Administrative Records are limited to those persons whose official duties require such access. VA has established security controls and procedures to ensure that access is VerDate Sep<11>2014 17:19 Feb 22, 2024 Jkt 262001 appropriately limited. Information System Security Officers and system data stewards review and authorize data access requests. VA regulates data access with security software that authenticates My HealtheVet administrative users and requires individually unique codes and passwords. VA provides Information Security training to all staff and instructs staff on the responsibility each person has for safeguarding data confidentiality. VA regularly updates security standards and procedures that are applied to systems and individuals supporting this program. 2. Physical access to computer rooms housing the My HealtheVet Administrative Records is restricted to authorized staff and protected by a variety of security devices. The Federal Protective Service or other security personnel provide physical security for the buildings housing computer systems and data centers. 3. Data transmissions between operational systems and My HealtheVet Administrative Records maintained by this system of records are protected by telecommunications security software and hardware as prescribed by Federal security and privacy laws as well as VA standards and practices. This includes firewalls, encryption and other security measures necessary to safeguard data as it travels across the VA Wide Area Network. 4. Copies of back-up computer files are maintained at secure off-site locations. 5. VA Enterprise Cloud data storage conforms to security protocols as stipulated in VA Directives 6500 and 6517. Access control standards are stipulated in specific agreements with cloud vendors to restrict and monitor access. RECORD ACCESS PROCEDURES: Individuals seeking information on the existence and content of records in this system pertaining to them should contact the system manager in writing as indicated above or write or visit the VA facility location where they normally receive their care. A request for access to records must contain the requester’s full name, address, telephone number, be signed by the requester, and describe the records sought in sufficient detail to enable VA personnel to locate them with a reasonable amount of effort. CONTESTING RECORD PROCEDURES: Individuals seeking to contest or amend records in this system pertaining to them should contact the system manager in writing as indicated above PO 00000 Frm 00131 Fmt 4703 Sfmt 4703 13809 or inquire in person at the VA health care facility they normally receive their care. A request to contest or amend records must state clearly and concisely what record is being contested, the reasons for contesting it, and the proposed amendment to the record. NOTIFICATION PROCEDURES: Generalized notice is provided by the publication of this notice. For specific notice, see Record Access Procedure, above. EXEMPTIONS PROMULGATED FOR THE SYSTEM: None. HISTORY: 75 FR 70365 (November 17, 2010); 81 FR 58005 (August 24, 2016). [FR Doc. 2024–03715 Filed 2–22–24; 8:45 am] BILLING CODE 8320–01–P DEPARTMENT OF VETERANS AFFAIRS Privacy Act of 1974; System of Records National Cemetery Administration (NCA), Department of Veterans Affairs (VA). ACTION: Notice of a modified system of records. AGENCY: Pursuant to the Privacy Act of 1974, notice is hereby given that the Department of Veterans Affairs (VA) is updating the system of records in its inventory entitled, ‘‘Veterans and Dependents National Cemetery Gravesite Reservation Records-VA’’ (41VA41). This system contains information related to Veterans and their dependents who have made gravesite reservations with the National Cemetery Administration (NCA). VA is updating the contact and location information. VA is republishing the system notice in its entirety. DATES: Comments on this modified system of records must be received no later than 30 days after date of publication in the Federal Register. If no public comment is received during the period allowed for comment or unless otherwise published in the Federal Register by VA, the modified system of records will become effective a minimum of 30 days after date of publication in the Federal Register. If VA receives public comments, VA shall review the comments to determine whether any changes to the notice are necessary. SUMMARY: Comments may be submitted through www.Regulations.gov or mailed to VA Privacy Service, 810 ADDRESSES: E:\FR\FM\23FEN1.SGM 23FEN1 13810 Federal Register / Vol. 89, No. 37 / Friday, February 23, 2024 / Notices Vermont Avenue NW, (005R1A), Washington, DC 20420. Comments should indicate that they are submitted in response to ‘‘Veterans and Dependents National Cemetery Gravesite Reservation Records-VA’’, (41VA41). Comments received will be available at regulations.gov for public viewing, inspection or copies. FOR FURTHER INFORMATION CONTACT: Cindy Merritt, National Cemetery Administration (NCA) Privacy Officer (43E), Department of Veterans Affairs, 810 Vermont Avenue NW, Washington, DC 20420, Cindy.Merritt@va.gov, telephone (321) 200–7477 (this is not a toll-free number). SUPPLEMENTARY INFORMATION: The System Location and System Manager were incorrectly listed in the System Location and System Manager sections of the January 27, 2023, publication. Those sections are being modified. The System Location is being amended to reflect ‘‘Records are maintained at the National Cemetery Administration (41), VA Central Office, Washington DC 20420.’’ The System Manager is being amended to reflect ‘‘Lisa Pozzebon, Executive Director of Cemetery Operations (41A), National Cemetery Administration, VA Central Office, 810 Vermont Avenue NW, Washington, DC 20420, telephone (202) 461–0265, ncaprivacy@va.gov.’’ Signing Authority The Senior Agency Official for Privacy, or designee, approved this document and authorized the undersigned to sign and submit the document to the Office of the Federal Register for publication electronically as an official document of the Department of Veterans Affairs. Kurt D. DelBene, Assistant Secretary for Information and Technology and Chief Information Officer, approved this document on January 18, 2024 for publication. Dated: February 20, 2024. Amy L. Rose, Government Information Specialist, VA Privacy Service, Office of Compliance, Risk and Remediation, Office of Information and Technology, Department of Veterans Affairs. ddrumheller on DSK120RN23PROD with NOTICES1 SYSTEM NAME AND NUMBER: Veterans and Dependents National Cemetery Gravesite Reservation Records-VA (41VA41). SECURITY CLASSIFICATION: Unclassified. SYSTEM LOCATION: Records are maintained at the National Cemetery Administration (41), VerDate Sep<11>2014 17:19 Feb 22, 2024 Jkt 262001 VA Central Office, Washington, DC 20420. SYSTEM MANAGER(S): Lisa Pozzebon, Executive Director of Cemetery Operations (41A), National Cemetery Administration, VA Central Office, 810 Vermont Avenue NW, Washington, DC 20420, telephone (202) 461–0265, ncaprivacy@va.gov. AUTHORITY FOR MAINTENANCE OF THE SYSTEM: 38 U.S.C. 2402. PURPOSE(S) OF THE SYSTEM: The purpose for which the records are used will include, but will not be limited to, the: provision of VA burial and memorial benefits; provision of information about VA burial and memorial benefits, including specific claims; determination of eligibility for burial in a VA national cemetery; disclosure of military service information upon request from VAfunded State and Tribal Veterans cemeteries; coordination of committal services and interment upon request of families, funeral homes, and others of eligible decedents at VA national cemeteries; investigation of potential bars to benefits for an otherwise eligible individual. CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM: The records contain information on: Veterans, dependents and family members of Veterans; Members of the Armed Forces (Service members), family members of Service members, Reservists and Retirees (Active Duty; Reserves; or National Guard); other VA customers (e.g., attorneys, agents, Veterans Service Organizations, funeral directors, coroners, Missing in America Project (MIAP) volunteers, State and local governmental administrators; and VA authorized users permitted by VA to access VA IT systems (e.g., VA employees, VA contractors, VA registered volunteers). CATEGORIES OF RECORDS IN THE SYSTEM: Records may include information submitted to VA by means of paper or online forms that respondents can mail or electronically transmit by fax or email for storage and retrieval in VA’s secure filing and information technology systems. Records may contain information, such as demographics and personal identifiers (e.g., names, mailing addresses, email addresses, phone numbers, social security numbers, VA claim numbers and military service numbers, date of birth, place of birth, date of death, gender, marital records, health records, health related information); PO 00000 Frm 00132 Fmt 4703 Sfmt 4703 socioeconomic characteristics (e.g., education and training, military employment information); military service information (e.g., dates of active duty, dates of active duty for training, military service numbers, branch of service including Reserves or National Guard service, locations of service for National Guard, dates of entry, enlistment, or discharge, type and character of discharge, rank, awards, decorations, and other military history and information). Records may also include supporting documentation submitted to identify individuals submitting pre-need applications on behalf of claimants. Supporting documentation may include, but is not limited to the following items: VA Form 21–22 (Appointment of Veterans Service Organization as Claimant’s Representative), VA Form 21–22a (Appointment of Individual as Claimant’s Representative) for an Authorized Attorney, or Agent; proof of prior written authorization, such as a durable power of attorney, or an affidavit establishing a caregiver relationship to the claimant (spousal, parent, other relative); and documentation showing the individual as the court-appointed representative authorized to act on behalf of as the claimant. RECORD SOURCE CATEGORIES: Information in this system of records is provided by Veterans; Veteran beneficiaries; Veteran dependents; members of the Armed Forces of the United States, including Reserves and National Guard and their beneficiaries; other individuals (such as funeral home directors, coroners, medical examiners) submitting eligibility determinations on behalf of claimants; VA employees; other VA authorized users (e.g., Department of Defense, State and Tribal government employees); other VA information technology systems and databases; VA claims records; and official military records information technology systems. ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES OF USERS AND PURPOSES OF SUCH USES: 1. Congress: To a Member of Congress or staff acting upon the Member’s behalf when the Member or staff requests the information on behalf of, and at the request of, the individual who is the subject of the record. 2. Data Breach Response and Remediation for VA: To appropriate agencies, entities, and persons when (1) VA suspects or has confirmed that there has been a breach of the system of records; (2) VA has determined that as E:\FR\FM\23FEN1.SGM 23FEN1 ddrumheller on DSK120RN23PROD with NOTICES1 Federal Register / Vol. 89, No. 37 / Friday, February 23, 2024 / Notices a result of the suspected or confirmed breach there is a risk of harm to individuals, VA (including its information systems, programs, and operations), the Federal Government, or national security; and (3) the disclosure made to such agencies, entities, and persons is reasonably necessary to assist in connection with VA’s efforts to respond to the suspected or confirmed breach or to prevent, minimize, or remedy such harm. 3. Data Breach Response and Remediation for Another Federal Agency: To another Federal agency or Federal entity, when VA determines that information from this system of records is reasonably necessary to assist the recipient agency or entity in (1) responding to a suspected or confirmed breach or (2) preventing, minimizing, or remedying the risk of harm to individuals, the recipient agency or entity (including its information systems, programs, and operations), the Federal Government, or national security, resulting from a suspected or confirmed breach. 4. Law Enforcement: To a Federal, state, local, territorial, tribal, or foreign law enforcement authority or other appropriate entity charged with the responsibility of investigating or prosecuting such violation or charged with enforcing or implementing such law, provided that the disclosure is limited to information that, either alone or in conjunction with other information, indicates a violation or potential violation of law, whether civil, criminal, or regulatory in nature. The disclosure of the names and addresses of veterans and their dependents from VA records under this routine use must also comply with the provisions of 38 U.S.C. 5701. 5. DoJ, Litigation, Administrative Proceeding: To the Department of Justice (DoJ), or in a proceeding before a court, adjudicative body, or other administrative body before which VA is authorized to appear, when: (a) VA or any component thereof; (b) Any VA employee in his or her official capacity; (c) Any VA employee in his or her individual capacity where DoJ has agreed to represent the employee; or (d) The United States, where VA determines that litigation is likely to affect the agency or any of its components is a party to such proceedings or has an interest in such proceedings, and VA determines that use of such records is relevant and necessary to the proceedings. 6. Contractors: To contractors, grantees, experts, consultants, students, and others performing or working on a VerDate Sep<11>2014 17:19 Feb 22, 2024 Jkt 262001 contract, service, grant, cooperative agreement, or other assignment for VA, when reasonably necessary to accomplish an agency function related to the records. 7. OPM: To the Office of Personnel Management (OPM) in connection with the application or effect of civil service laws, rules, regulations, or OPM guidelines in particular situations. 8. EEOC: To the Equal Employment Opportunity Commission (EEOC) in connection with investigations of alleged or possible discriminatory practices, examination of Federal affirmative employment programs, or other functions of the Commission as authorized by law. 9. FLRA: To the Federal Labor Relations Authority (FLRA) in connection with the investigation and resolution of allegations of unfair labor practices, the resolution of exceptions to arbitration awards when a question of material fact is raised, matters before the Federal Service Impasses Panel, and the investigation of representation petitions and the conduct or supervision of representation elections. 10. MSPB: To the Merit Systems Protection Board (MSPB) in connection with appeals, special studies of the civil service and other merit systems, review of rules and regulations, investigation of alleged or possible prohibited personnel practices, and such other functions promulgated in 5 U.S.C. 1205 and 1206, or as authorized by law. 11. NARA: To the National Archives and Records Administration (NARA) in records management inspections conducted under 44 U.S.C. 2904 and 2906, or other functions authorized by laws and policies governing NARA operations and VA records management responsibilities. 12. Funeral Homes, for Arrangements: To funeral directors or representatives of funeral homes in order for them to make necessary arrangements prior to and in anticipation of a veteran’s impending death. 13. Federal Agencies, for Research: To a Federal agency for the purpose of conducting research and data analysis to perform a statutory purpose of that Federal agency upon the written request of that agency. 14. Federal Agencies, for Computer Matches: To other federal agencies for the purpose of conducting computer matches to obtain information to determine or verify eligibility of veterans receiving VA benefits or medical care under title 38. 15. Federal Agencies, Courts, Litigants, for Litigation or Administrative Proceedings: To another federal agency, court, or party in PO 00000 Frm 00133 Fmt 4703 Sfmt 4703 13811 litigation before a court or in an administrative proceeding conducted by a Federal agency, when the government is a party to the judicial or administrative proceeding. 16. Former Employee or Contractor, Representative, for EEOC: To a former VA employee or contractor, as well as the authorized representative of a current or former employee or contractor of VA, in connection with investigations by the Equal Employment Opportunity Commission pertaining to alleged or possible discrimination practices, examinations of Federal affirmative employment programs, or other functions of the Commission as authorized by law or regulation. 17. Former Employee or Contractor, Representative, for MSPB, OSC: To a former VA employee or contractor, as well as the authorized representative of a current or former employee or contractor of VA, in proceedings before the Merit Systems Protection Board or the Office of the Special Counsel in connection with appeals, special studies of the civil service and other merit systems, review of rules and regulations, investigation of alleged or possible prohibited personnel practices, and such other functions promulgated in 5 U.S.C. 1205 and 1206, or as otherwise authorized by law. 18. Governmental Agencies, Health Organizations, for Claimants’ Benefits: VA To Federal, state, and local government agencies and national health organizations as reasonably necessary to assist in the development of programs that will be beneficial to claimants, to protect their rights under law, and assure that they are receiving all benefits to which they are entitled. POLICIES AND PRACTICES FOR STORAGE OF RECORDS: Records in this system are maintained in paper and electronic formats in IT systems and on electronic storage media including magnetic tape, disk, microfilm, and laser optical media. POLICIES AND PRACTICES FOR RETRIEVAL OF RECORDS: Records are retrieved by name only; name and one or more numbers (military service or social security); name and one or more criteria (e.g., date of birth or dates of service); VA claim number; or other VA or NCA assigned identifier. POLICIES AND PRACTICES FOR RETENTION AND DISPOSAL OF RECORDS: Records in this system are retained in accordance with records retention standards approved by the Archivist of the United States, National Cemetery Records, NC1–015–85–14. Permanent E:\FR\FM\23FEN1.SGM 23FEN1 13812 Federal Register / Vol. 89, No. 37 / Friday, February 23, 2024 / Notices records are electronically stored and retained in VA IT systems. ADMINISTRATIVE, TECHNICAL, AND PHYSICAL SAFEGUARDS: ddrumheller on DSK120RN23PROD with NOTICES1 Information in the system is protected from unauthorized access through administrative, physical, and technical safeguards. Access to the hard copy and computerized information is restricted to authorized VA employees and VA contractors by means of PIV card and PIN, and/or passwords. Information security officers and system data stewards review and authorize data access requests. VA regulates data access with security software that authenticates users and requires individually unique codes and passwords. VA requires information security training for all staff and instructs staff on the responsibility each VerDate Sep<11>2014 17:19 Feb 22, 2024 Jkt 262001 person has for safeguarding data confidentiality. Hard copy records are maintained in offices or designated storage areas and locked after duty hours. RECORD ACCESS PROCEDURES: Individuals seeking information on the existence and content of records in this system pertaining to them should contact the system manager in writing as indicated above. A request for access to records must contain the requester’s full name, address, telephone number, be signed by the requester, and describe the records sought in sufficient detail to enable VA personnel to locate them with a reasonable amount of effort. Individuals seeking to contest or amend records in this system pertaining Frm 00134 Fmt 4703 Sfmt 9990 NOTIFICATION PROCEDURES: Generalized notice is provided by the publication of this notice. For specific notice, see Record Access Procedure, above. EXEMPTIONS PROMULGATED FOR THE SYSTEM: None. HISTORY: 88 FR 5435 (Jan. 27, 2023). CONTESTING RECORD PROCEDURES: PO 00000 to them should contact the system manager in writing as indicated above. A request to contest or amend records must state clearly and concisely what record is being contested, the reasons for contesting it, and the proposed amendment to the record. [FR Doc. 2024–03710 Filed 2–22–24; 8:45 am] BILLING CODE 8320–01–P E:\FR\FM\23FEN1.SGM 23FEN1

Agencies

[Federal Register Volume 89, Number 37 (Friday, February 23, 2024)]
[Notices]
[Pages 13809-13812]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-03710]


-----------------------------------------------------------------------

DEPARTMENT OF VETERANS AFFAIRS


Privacy Act of 1974; System of Records

AGENCY: National Cemetery Administration (NCA), Department of Veterans 
Affairs (VA).

ACTION: Notice of a modified system of records.

-----------------------------------------------------------------------

SUMMARY: Pursuant to the Privacy Act of 1974, notice is hereby given 
that the Department of Veterans Affairs (VA) is updating the system of 
records in its inventory entitled, ``Veterans and Dependents National 
Cemetery Gravesite Reservation Records-VA'' (41VA41). This system 
contains information related to Veterans and their dependents who have 
made gravesite reservations with the National Cemetery Administration 
(NCA). VA is updating the contact and location information. VA is 
republishing the system notice in its entirety.

DATES: Comments on this modified system of records must be received no 
later than 30 days after date of publication in the Federal Register. 
If no public comment is received during the period allowed for comment 
or unless otherwise published in the Federal Register by VA, the 
modified system of records will become effective a minimum of 30 days 
after date of publication in the Federal Register. If VA receives 
public comments, VA shall review the comments to determine whether any 
changes to the notice are necessary.

ADDRESSES: Comments may be submitted through www.Regulations.gov or 
mailed to VA Privacy Service, 810

[[Page 13810]]

Vermont Avenue NW, (005R1A), Washington, DC 20420. Comments should 
indicate that they are submitted in response to ``Veterans and 
Dependents National Cemetery Gravesite Reservation Records-VA'', 
(41VA41). Comments received will be available at regulations.gov for 
public viewing, inspection or copies.

FOR FURTHER INFORMATION CONTACT: Cindy Merritt, National Cemetery 
Administration (NCA) Privacy Officer (43E), Department of Veterans 
Affairs, 810 Vermont Avenue NW, Washington, DC 20420, 
[email protected], telephone (321) 200-7477 (this is not a toll-free 
number).

SUPPLEMENTARY INFORMATION: The System Location and System Manager were 
incorrectly listed in the System Location and System Manager sections 
of the January 27, 2023, publication. Those sections are being 
modified.
    The System Location is being amended to reflect ``Records are 
maintained at the National Cemetery Administration (41), VA Central 
Office, Washington DC 20420.''
    The System Manager is being amended to reflect ``Lisa Pozzebon, 
Executive Director of Cemetery Operations (41A), National Cemetery 
Administration, VA Central Office, 810 Vermont Avenue NW, Washington, 
DC 20420, telephone (202) 461-0265, [email protected].''

Signing Authority

    The Senior Agency Official for Privacy, or designee, approved this 
document and authorized the undersigned to sign and submit the document 
to the Office of the Federal Register for publication electronically as 
an official document of the Department of Veterans Affairs. Kurt D. 
DelBene, Assistant Secretary for Information and Technology and Chief 
Information Officer, approved this document on January 18, 2024 for 
publication.

    Dated: February 20, 2024.
Amy L. Rose,
Government Information Specialist, VA Privacy Service, Office of 
Compliance, Risk and Remediation, Office of Information and Technology, 
Department of Veterans Affairs.

SYSTEM NAME AND NUMBER:
    Veterans and Dependents National Cemetery Gravesite Reservation 
Records-VA (41VA41).

SECURITY CLASSIFICATION:
    Unclassified.

SYSTEM LOCATION:
    Records are maintained at the National Cemetery Administration 
(41), VA Central Office, Washington, DC 20420.

SYSTEM MANAGER(S):
    Lisa Pozzebon, Executive Director of Cemetery Operations (41A), 
National Cemetery Administration, VA Central Office, 810 Vermont Avenue 
NW, Washington, DC 20420, telephone (202) 461-0265, [email protected].

AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
    38 U.S.C. 2402.

PURPOSE(S) OF THE SYSTEM:
    The purpose for which the records are used will include, but will 
not be limited to, the: provision of VA burial and memorial benefits; 
provision of information about VA burial and memorial benefits, 
including specific claims; determination of eligibility for burial in a 
VA national cemetery; disclosure of military service information upon 
request from VA-funded State and Tribal Veterans cemeteries; 
coordination of committal services and interment upon request of 
families, funeral homes, and others of eligible decedents at VA 
national cemeteries; investigation of potential bars to benefits for an 
otherwise eligible individual.

CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:
    The records contain information on: Veterans, dependents and family 
members of Veterans; Members of the Armed Forces (Service members), 
family members of Service members, Reservists and Retirees (Active 
Duty; Reserves; or National Guard); other VA customers (e.g., 
attorneys, agents, Veterans Service Organizations, funeral directors, 
coroners, Missing in America Project (MIAP) volunteers, State and local 
governmental administrators; and VA authorized users permitted by VA to 
access VA IT systems (e.g., VA employees, VA contractors, VA registered 
volunteers).

CATEGORIES OF RECORDS IN THE SYSTEM:
    Records may include information submitted to VA by means of paper 
or online forms that respondents can mail or electronically transmit by 
fax or email for storage and retrieval in VA's secure filing and 
information technology systems. Records may contain information, such 
as demographics and personal identifiers (e.g., names, mailing 
addresses, email addresses, phone numbers, social security numbers, VA 
claim numbers and military service numbers, date of birth, place of 
birth, date of death, gender, marital records, health records, health 
related information); socioeconomic characteristics (e.g., education 
and training, military employment information); military service 
information (e.g., dates of active duty, dates of active duty for 
training, military service numbers, branch of service including 
Reserves or National Guard service, locations of service for National 
Guard, dates of entry, enlistment, or discharge, type and character of 
discharge, rank, awards, decorations, and other military history and 
information).
    Records may also include supporting documentation submitted to 
identify individuals submitting pre-need applications on behalf of 
claimants. Supporting documentation may include, but is not limited to 
the following items: VA Form 21-22 (Appointment of Veterans Service 
Organization as Claimant's Representative), VA Form 21-22a (Appointment 
of Individual as Claimant's Representative) for an Authorized Attorney, 
or Agent; proof of prior written authorization, such as a durable power 
of attorney, or an affidavit establishing a caregiver relationship to 
the claimant (spousal, parent, other relative); and documentation 
showing the individual as the court-appointed representative authorized 
to act on behalf of as the claimant.

RECORD SOURCE CATEGORIES:
    Information in this system of records is provided by Veterans; 
Veteran beneficiaries; Veteran dependents; members of the Armed Forces 
of the United States, including Reserves and National Guard and their 
beneficiaries; other individuals (such as funeral home directors, 
coroners, medical examiners) submitting eligibility determinations on 
behalf of claimants; VA employees; other VA authorized users (e.g., 
Department of Defense, State and Tribal government employees); other VA 
information technology systems and databases; VA claims records; and 
official military records information technology systems.

ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES 
OF USERS AND PURPOSES OF SUCH USES:
    1. Congress: To a Member of Congress or staff acting upon the 
Member's behalf when the Member or staff requests the information on 
behalf of, and at the request of, the individual who is the subject of 
the record.
    2. Data Breach Response and Remediation for VA: To appropriate 
agencies, entities, and persons when (1) VA suspects or has confirmed 
that there has been a breach of the system of records; (2) VA has 
determined that as

[[Page 13811]]

a result of the suspected or confirmed breach there is a risk of harm 
to individuals, VA (including its information systems, programs, and 
operations), the Federal Government, or national security; and (3) the 
disclosure made to such agencies, entities, and persons is reasonably 
necessary to assist in connection with VA's efforts to respond to the 
suspected or confirmed breach or to prevent, minimize, or remedy such 
harm.
    3. Data Breach Response and Remediation for Another Federal Agency: 
To another Federal agency or Federal entity, when VA determines that 
information from this system of records is reasonably necessary to 
assist the recipient agency or entity in (1) responding to a suspected 
or confirmed breach or (2) preventing, minimizing, or remedying the 
risk of harm to individuals, the recipient agency or entity (including 
its information systems, programs, and operations), the Federal 
Government, or national security, resulting from a suspected or 
confirmed breach.
    4. Law Enforcement: To a Federal, state, local, territorial, 
tribal, or foreign law enforcement authority or other appropriate 
entity charged with the responsibility of investigating or prosecuting 
such violation or charged with enforcing or implementing such law, 
provided that the disclosure is limited to information that, either 
alone or in conjunction with other information, indicates a violation 
or potential violation of law, whether civil, criminal, or regulatory 
in nature. The disclosure of the names and addresses of veterans and 
their dependents from VA records under this routine use must also 
comply with the provisions of 38 U.S.C. 5701.
    5. DoJ, Litigation, Administrative Proceeding: To the Department of 
Justice (DoJ), or in a proceeding before a court, adjudicative body, or 
other administrative body before which VA is authorized to appear, 
when:
    (a) VA or any component thereof;
    (b) Any VA employee in his or her official capacity;
    (c) Any VA employee in his or her individual capacity where DoJ has 
agreed to represent the employee; or
    (d) The United States, where VA determines that litigation is 
likely to affect the agency or any of its components is a party to such 
proceedings or has an interest in such proceedings, and VA determines 
that use of such records is relevant and necessary to the proceedings.
    6. Contractors: To contractors, grantees, experts, consultants, 
students, and others performing or working on a contract, service, 
grant, cooperative agreement, or other assignment for VA, when 
reasonably necessary to accomplish an agency function related to the 
records.
    7. OPM: To the Office of Personnel Management (OPM) in connection 
with the application or effect of civil service laws, rules, 
regulations, or OPM guidelines in particular situations.
    8. EEOC: To the Equal Employment Opportunity Commission (EEOC) in 
connection with investigations of alleged or possible discriminatory 
practices, examination of Federal affirmative employment programs, or 
other functions of the Commission as authorized by law.
    9. FLRA: To the Federal Labor Relations Authority (FLRA) in 
connection with the investigation and resolution of allegations of 
unfair labor practices, the resolution of exceptions to arbitration 
awards when a question of material fact is raised, matters before the 
Federal Service Impasses Panel, and the investigation of representation 
petitions and the conduct or supervision of representation elections.
    10. MSPB: To the Merit Systems Protection Board (MSPB) in 
connection with appeals, special studies of the civil service and other 
merit systems, review of rules and regulations, investigation of 
alleged or possible prohibited personnel practices, and such other 
functions promulgated in 5 U.S.C. 1205 and 1206, or as authorized by 
law.
    11. NARA: To the National Archives and Records Administration 
(NARA) in records management inspections conducted under 44 U.S.C. 2904 
and 2906, or other functions authorized by laws and policies governing 
NARA operations and VA records management responsibilities.
    12. Funeral Homes, for Arrangements: To funeral directors or 
representatives of funeral homes in order for them to make necessary 
arrangements prior to and in anticipation of a veteran's impending 
death.
    13. Federal Agencies, for Research: To a Federal agency for the 
purpose of conducting research and data analysis to perform a statutory 
purpose of that Federal agency upon the written request of that agency.
    14. Federal Agencies, for Computer Matches: To other federal 
agencies for the purpose of conducting computer matches to obtain 
information to determine or verify eligibility of veterans receiving VA 
benefits or medical care under title 38.
    15. Federal Agencies, Courts, Litigants, for Litigation or 
Administrative Proceedings: To another federal agency, court, or party 
in litigation before a court or in an administrative proceeding 
conducted by a Federal agency, when the government is a party to the 
judicial or administrative proceeding.
    16. Former Employee or Contractor, Representative, for EEOC: To a 
former VA employee or contractor, as well as the authorized 
representative of a current or former employee or contractor of VA, in 
connection with investigations by the Equal Employment Opportunity 
Commission pertaining to alleged or possible discrimination practices, 
examinations of Federal affirmative employment programs, or other 
functions of the Commission as authorized by law or regulation.
    17. Former Employee or Contractor, Representative, for MSPB, OSC: 
To a former VA employee or contractor, as well as the authorized 
representative of a current or former employee or contractor of VA, in 
proceedings before the Merit Systems Protection Board or the Office of 
the Special Counsel in connection with appeals, special studies of the 
civil service and other merit systems, review of rules and regulations, 
investigation of alleged or possible prohibited personnel practices, 
and such other functions promulgated in 5 U.S.C. 1205 and 1206, or as 
otherwise authorized by law.
    18. Governmental Agencies, Health Organizations, for Claimants' 
Benefits: VA To Federal, state, and local government agencies and 
national health organizations as reasonably necessary to assist in the 
development of programs that will be beneficial to claimants, to 
protect their rights under law, and assure that they are receiving all 
benefits to which they are entitled.

POLICIES AND PRACTICES FOR STORAGE OF RECORDS:
    Records in this system are maintained in paper and electronic 
formats in IT systems and on electronic storage media including 
magnetic tape, disk, microfilm, and laser optical media.

POLICIES AND PRACTICES FOR RETRIEVAL OF RECORDS:
    Records are retrieved by name only; name and one or more numbers 
(military service or social security); name and one or more criteria 
(e.g., date of birth or dates of service); VA claim number; or other VA 
or NCA assigned identifier.

POLICIES AND PRACTICES FOR RETENTION AND DISPOSAL OF RECORDS:
    Records in this system are retained in accordance with records 
retention standards approved by the Archivist of the United States, 
National Cemetery Records, NC1-015-85-14. Permanent

[[Page 13812]]

records are electronically stored and retained in VA IT systems.

ADMINISTRATIVE, TECHNICAL, AND PHYSICAL SAFEGUARDS:
    Information in the system is protected from unauthorized access 
through administrative, physical, and technical safeguards. Access to 
the hard copy and computerized information is restricted to authorized 
VA employees and VA contractors by means of PIV card and PIN, and/or 
passwords. Information security officers and system data stewards 
review and authorize data access requests. VA regulates data access 
with security software that authenticates users and requires 
individually unique codes and passwords. VA requires information 
security training for all staff and instructs staff on the 
responsibility each person has for safeguarding data confidentiality. 
Hard copy records are maintained in offices or designated storage areas 
and locked after duty hours.

RECORD ACCESS PROCEDURES:
    Individuals seeking information on the existence and content of 
records in this system pertaining to them should contact the system 
manager in writing as indicated above. A request for access to records 
must contain the requester's full name, address, telephone number, be 
signed by the requester, and describe the records sought in sufficient 
detail to enable VA personnel to locate them with a reasonable amount 
of effort.

CONTESTING RECORD PROCEDURES:
    Individuals seeking to contest or amend records in this system 
pertaining to them should contact the system manager in writing as 
indicated above. A request to contest or amend records must state 
clearly and concisely what record is being contested, the reasons for 
contesting it, and the proposed amendment to the record.

NOTIFICATION PROCEDURES:
    Generalized notice is provided by the publication of this notice. 
For specific notice, see Record Access Procedure, above.

EXEMPTIONS PROMULGATED FOR THE SYSTEM:
    None.

HISTORY:
    88 FR 5435 (Jan. 27, 2023).

[FR Doc. 2024-03710 Filed 2-22-24; 8:45 am]
BILLING CODE 8320-01-P


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