Emergency Alert System; Wireless Emergency Alerts, 86824-86837 [2023-27236]
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Federal Register / Vol. 88, No. 240 / Friday, December 15, 2023 / Rules and Regulations
47 CFR Part 10
[PS Docket Nos. 15–94, 15–91; FCC 23–
88; FR ID 189576]
Emergency Alert System; Wireless
Emergency Alerts
Federal Communications
Commission.
ACTION: Final rule.
AGENCY:
In this document, the Federal
Communications Commission
(Commission) adopts rules for
commercial mobile service providers
that have elected to participate in the
Wireless Emergency Alert system (WEA)
(Participating CMS Providers) to
support WEA messages in the 13 most
commonly spoken languages in the U.S.
as well as English and American Sign
Language. Participating CMS Providers
are to support this expanded
multilingual alerting by enabling mobile
devices to display message templates
that will be pre-installed and stored on
the mobile device. The Commission also
directs its Public Safety and Homeland
Security Bureau to seek comment on
various implementation details of the
multilingual alerting requirements and
future expansion to additional
languages. In addition, to help
personalize emergency alerts, the
Commission requires participating
wireless providers to support the
inclusion of maps in WEA messages that
show the alert recipient’s location
relative to the geographic area where the
emergency is occurring, and establishes
a Commission-hosted database to
provide the public with easy-to-access
information on WEA availability.
Wireless providers will be required to
supply information on whether they
participate in WEA and, if so, the extent
of WEA availability in their service area
and on the mobile devices that they sell.
Last, to support more effective WEA
performance and public awareness, the
amended rules enable alerting
authorities to send two local WEA tests
per year that the public receives by
default, provided that the alerting
authority takes steps to ensure that the
public is aware that the test is, in fact,
only a test.
DATES: Effective December 15, 2026,
except for the amendments to 47 CFR
10.210(b), (c), and (d)), 10.350(d),
10.480(a) and (b), and 10.500(e), which
are delayed indefinitely. The Federal
Communications Commission will
announce the effective dates of the
delayed amendments by publishing
documents in the Federal Register.
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SUMMARY:
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For
further information regarding this
Further Notice, please contact Michael
Antonino, Cybersecurity and
Communications Reliability Division,
Public Safety and Homeland Security
Bureau, (202) 418–7965, or by email to
michael.antonino@fcc.gov. For
additional information concerning the
Paperwork Reduction Act information
collection requirements contained in
this document, send an email to PRA@
fcc.gov or contact Nicole Ongele, Office
of Managing Director, Performance and
Program Management, 202–418–2991,
or by email to PRA@fcc.gov.
FOR FURTHER INFORMATION CONTACT:
FEDERAL COMMUNICATIONS
COMMISSION
This is a
summary of the Commission’s Third
Report and Order, FCC 23–88, adopted
on October 19, 2023, and released on
October 20, 2023. The full text of this
document is available by downloading
the text from the Commission’s website
at: https://docs.fcc.gov/public/
attachments/FCC-23-88A1.pdf.
This Third Report and Order
addresses Wireless Emergency Alerts
(WEA). Though this Third Report and
Order is not specifically changing our
Part 11 rules regarding the Emergency
Alert System (EAS), the document
references both the EAS and WEA
dockets and we have historically sought
comment on WEA in both dockets,
including the underlying FNPRM and
NPRM to which this Third Report and
Order connects. The rules adopted here
amend only Part 10 concerning WEA.
We will consider improvements for the
Emergency Alert System (EAS)—to
include support for multilingual EAS—
in a forthcoming item that will amend
Part 11 of our rules.
SUPPLEMENTARY INFORMATION:
Final Paperwork Reduction Act of 1995
Analysis
This document contains new and
modified information collection
requirements subject to the Paperwork
Reduction Act of 1995 (PRA), Public
Law 104–13. It will be submitted to the
Office of Management and Budget
(OMB) for review under Section 3507(d)
of the PRA. OMB, the general public,
and other Federal agencies will be
invited to comment on the new or
modified information collection
requirements contained in this
proceeding. In addition, we note that
pursuant to the Small Business
Paperwork Relief Act of 2002, Public
Law 107–198, see 44 U.S.C. 3506(c)(4),
we previously sought specific comment
on how the Commission might further
reduce the information collection
burden for small business concerns with
fewer than 25 employees.
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Synopsis
I. Third Report and Order
1. It is essential that the public be able
to receive in accessible language and
format WEA Messages that are intended
for them. It is also important that those
who initiate these messages and those
who rely upon them can access
information about WEA’s availability
and performance. Through the
requirements the Commission adopts in
the Third Report and Order, the
Commission intends to help the
millions of people with access and
functional needs, including people who
primarily speak a language other than
English or Spanish and those with
disabilities, better understand and take
protective actions in response to WEA
messages; improve people’s ability to
understand and quickly take protective
actions in response to WEAs that they
receive; and provide the nation’s
alerting authorities with the information
they need to plan for resilient
communications during disasters and
use WEA with confidence and
foreknowledge. These requirements will
meaningfully improve WEA. The
Commission also recognizes that even
more can be done and to that end, will
consider improvements for the
Emergency Alert System (EAS)—to
include support for multilingual EAS—
in a forthcoming item.
A. Making WEA Available to Millions of
People Who Primarily Speak a Language
Other Than English or Spanish and
Accessible to People With Disabilities
2. To expand WEA’s reach to millions
of people who primarily speak a
language other than English or Spanish
who may not be able to understand the
potentially life-saving alerts they
receive, the Commission requires
Participating CMS Providers to support
multilingual WEA through the use of
Alert Messages translated into the most
common languages (referred to in this
item as ‘‘templates’’). These templates
would be pre-installed and stored on the
mobile device itself. As described
below, where an alerting authority
chooses to send a multilingual Alert
Message, the WEA-capable mobile
device must be able to extract and
display the relevant template in the
subscriber’s default language, if
available. See, 47 CFR 10.500(e). If the
default language for a WEA-capable
mobile device is set to a language that
is not among those supported by
templates, the WEA-capable device
must present the English-language
version of the Alert Message.
3. The weight of the record supports
expanding WEA’s language capabilities
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through the use of templates. Some
alerting authorities are already using
templates to deliver alerts in multiple
languages. The approach the
Commission adopts in the Third Report
and Order improves upon other
available methods of multilingual WEA
messages (e.g., through the use of an
embedded reference that takes the
recipient to a website with content in
multiple languages), because the
multilingual Alert Message will be
displayed to the user by default.
4. The implementation of multilingual
WEA through the use of templates, as
described in the Third Report and
Order, integrates two features that are
available today. First, it requires the
establishment of templates. Letters from
some of the largest Participating CMS
Providers indicate that implementing
template-based WEAs in multiple
languages is feasible. Second, it requires
templates to be stored in the device and
triggered upon receipt of a WEA. As the
Commission noted in the 2023 WEA
FNPRM, Wireless Emergency Alerts,
Amendments to Part 11 of the
Commission’s Rules Regarding the
Emergency Alert System, PS Docket No.
15–91, 15–94, Further Notice of
Proposed Rulemaking, FCC 23–30 (rel.
Apr. 21, 2023) (2023 WEA FNPRM),
through a partnership between
ShakeAlert and Google, Android mobile
devices are already able to display alert
content pre-installed on mobile devices
upon receipt of a signal from a network
of seismic sensors. This application
demonstrates how a template can be
‘‘activated’’ by a data element included
in Alert Message metadata, which
would prompt the mobile device to
display the relevant template alert
message in the mobile device’s default
language chosen by the consumer.
5. Promoting multilingual WEA
through templates will enhance the
flexibility that alerting authorities have
in communicating with their
communities. There may be times where
the benefit of delivering an Alert
Message to the public as soon as
possible outweighs the need for
additional context that freeform text
could provide. The Commission does
not require alerting authorities to use
templates, but require CMS Providers to
support them should alerting authorities
wish to use them at their discretion. The
Commission defers to alerting
authorities on how best to utilize these
new WEA functions for their
communities.
6. The Commission further declines to
require Participating CMS Providers to
implement multilingual WEA using
machine translation at this time. The
Commission will continue to examine
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the feasibility of machine translation
technologies and its application in
connection with multilingual alerting.
7. As a baseline, the Commission
requires Participating CMS Providers’
WEA-capable mobile devices support
templates in the 13 most commonly
spoken languages in the United States,
based on U.S. Census data, in addition
to English templates. These languages
include: Spanish, Chinese, Tagalog,
Vietnamese, Arabic, French, Korean,
Russian, Haitian Creole, German, Hindi,
Portuguese, and Italian. This action is
consistent with the request of numerous
members of Congress who wrote a letter
urging the Commission to make WEA
capable of multilingual alerting, noting
that, without sending WEAs in
languages beyond English and Spanish,
‘‘[l]ives are put at stake without this
crucial information about impending
inclement weather events, stay-at-home
orders, AMBER alerts, and other
emergencies.’’ The Commission agrees
that that the 13 languages for which we
require support today would help make
WEA content available to people who
primarily speak a language other than
English or Spanish for the first time, and
that this change will most directly
benefit those who have historically been
underserved by WEA. The Commission
believes that this action will mitigate a
risk observed by researchers that
individuals who primarily speak a
language other than English or Spanish
may not understand evacuation notices
or instructions, raising the risk of harm.
8. In addition, the Commission
requires Participating CMS Providers’
WEA-capable mobile devices to support
templates in ASL. The Commission
received a robust record demonstrating
that ASL templates would increase the
effectiveness and accessibility of WEAs
for people who are deaf and hard of
hearing who use ASL. The Commission
believes there is no adequate substitute
for ASL for many individuals in the deaf
and hard of hearing community, and
unlike the other languages for which we
require support, however, ASL is not a
language to which a mobile device can
be set. Because of this, the Commission
requires Participating CMS Providers’
WEA-capable mobile devices to provide
subscribers with the ability to opt-in to
receive ASL alerts. The Commission
recognizes that, unlike textual
translations, English language Alert
Messages would be translated into ASL
by video. To avoid the risk that ASL
templates could unnecessarily consume
mobile device resources for individuals
that do not need them, the rules allow
the user’s voluntary selection of the
option to receive WEAs in ASL to
trigger the mobile device to download
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ASL templates to the device. WEAcapable mobile devices need not be sold
with ASL templates pre-installed on
them, so long as the templates are
available to download in the manner
described here
9. A consumer’s choice to receive
Alert Message templates in ASL should
override the preferred language setting
and the Alert Message should be
extracted in ASL. This approach is
necessary to give meaning to the
consumer’s choice. Template-based ASL
Alert Messages would function like
other template-based Alert Messages in
other respects.
10. The Commission directs the
Public Safety and Homeland Security
Bureau (Bureau) to develop the specific
implementation parameters for
template-based multilingual alerting. In
this regard, the Third Report and Order
directs the Bureau to propose and seek
comment on a set of emergency alert
messages for support via template as
they would be written in English, the 13
most commonly spoken languages in the
U.S. (Spanish, Chinese, Tagalog,
Vietnamese, Arabic, French, Korean,
Russian, Haitian Creole, German, Hindi,
Portuguese, and Italian), and ASL. In
identifying this set of emergency alert
messages for support via templates, the
Bureau should seek comment on which
messages are most commonly used by
alerting authorities, as the 2023 WEA
FNPRM contemplated, as well as those
which may be most time-sensitive and
thus critical for immediate
comprehension. The Third Report and
Order also directs the Bureau to seek
comment on whether this functionality
can be made available on all devices.
11. The Third Report and Order
further directs the Bureau to seek
comment on whether the English
version of the alert should be displayed
in addition to the multilingual version
of the alert, and whether templates can
be customizable to incorporate eventspecific information. The Commission
recognizes commenters in the record
who suggest that the multilingual
template-based alert be displayed
together with the English-language alert
that includes additional details, to
promote a fuller understanding of the
nature of the emergency. Through the
incorporation of event-specific
information into templates, we also seek
to address concerns that static templatebased alerts may not be flexible enough
to be useful, and would reduce an
alerting authority’s ability to create
regionally and culturally relevant
messages. The Third Report and Order
directs the Bureau to assess and
determine the parameters for what is
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feasible and would best serve the public
interest in this regard.
12. The Third Report and Order also
directs the Bureau to seek comment on
the costs of supporting additional
languages after the 13 we identify today,
as well as English and ASL. The
Commission believes that, after the
relevant stakeholders standardize and
develop the technology necessary to
support template-based multilingual
WEA messages, the costs for adding
additional language support via this
process would be negligible, while the
countervailing public interest benefits
would be significant. There may be
many large immigrant communities
nationwide including some whose
members have limited English
proficiency, that are not included in
these 13 languages. There is general
agreement that additional languages
should be supported, but there are
different approaches for identifying
those additional languages and the
record did not coalesce around any
particular languages or methods. The
Third Report and Order directs the
Bureau to seek comment on the best
approach to determine which additional
languages should be supported and
what those languages should be.
13. If minimally burdensome to
implement, the Third Report and Order
directs the Bureau to designate
additional languages—beyond English,
ASL, and the 13 most commonly spoken
languages in the United States—that
should be supported through templates.
The Third Report and Order also directs
the Bureau to seek comment on the
timeframe in which these additional
languages could be supported. The
Commission also delegate authority to
the Bureau to ask any additional
questions relating to the development
and deployment of template-based
multilingual alerting that would clarify
the technical processes by which such
alerts would be developed, updated,
and delivered.
14. After an opportunity for comment,
the Bureau will publish an Order in the
Federal Register that establishes the
specific implementation parameters for
template-based multilingual alerting,
including identification of the final set
of emergency messages for multilingual
WEA support, as well as their
accompanying pre-scripted templates.
By proceeding in this manner, the
Commission creates an opportunity for
interested parties to take an active role
in ensuring we have selected the correct
messages to support through templates
and that we have accurately translated
them. The Third Report and Order
requires Participating CMS Providers to
comply with the requirements to
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support template-based alerting, as well
as English, ASL, and the 13 most
common languages (Spanish, Chinese,
Tagalog, Vietnamese, Arabic, French,
Korean, Russian, Haitian Creole,
German, Hindi, Portuguese, and Italian)
within 30 months after the Bureau
publishes its Order in the Federal
Register. The Third Report and Order
also directs the Bureau to identify the
corresponding timeframe for supporting
additional languages.
15. The Commission believes that 30
months is reasonable to implement the
templates for the 13 languages, as well
as English and ASL. As the Third Report
and Order notes, both alert templates
and the extraction of pre-loaded content
on a mobile device to display an alert
are functionalities that are already in
use today. The Commission recognizes
that additional work is necessary to
combine these functionalities to support
multilingual WEA templates and that
implementation of this requirement will
require updates to standards, design
development, and deployment efforts.
The Commission observes that mobile
device manufacturers and OS vendors
have previously proven capable of
developing new functionalities for WEA
that required standards development,
design development, and additional
deployment efforts within 30 months.
The Third Report and Order does not
adopt all the requirements that the 2023
WEA FNPRM proposed, including the
proposed performance reporting
requirements.
16. Applying the 30-month
compliance timeframe to all
Participating CMS Providers affords
sufficient time to comply. Irrespective of
whether small and rural carriers choose
to allocate resources to participate in the
standards process in which wireless
industry has routinely engaged to
support compliance with the
Commission’s WEA requirements, the
record suggests that this process can be
completed within 12 months and will
benefit all Participating CMS Providers
equally. The remaining 18 months in
the 30-month compliance timeframe
include 12 months for software
development and testing and 6 months
for deployment in regular business
cycles. The Commission believes that
any delays that small and rural carriers
may encounter in accessing the network
equipment or mobile devices needed to
support the requirements adopted today
can be accommodated within the 6month flexibility that we offer to all
Participating CMS Providers. In
proposing to require compliance within
30 months of the rule’s publication in
the Federal Register, the Commission
used the same record-supported
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analysis as it has relied upon since
2016. The Third Report and Order also
notes that the Commission has
historically not provided small
businesses extra time to comply with its
WEA rules.
17. The Commission also agrees that
languages should be maintained and
reassessed to keep pace with evolving
communities and technological
capabilities. The Commission therefore
anticipates that, in the years to come, as
technology evolves and as language
needs change, the Commission will
continue to examine these issues to
assess whether further adjustments are
warranted.
18. For a multilingual WEA to reach
the intended recipient, the subscriber
must first set the phone to the default
language of their choice. Raising public
awareness about this critical step is an
important component of ensuring
consumers are able to take advantage of
multilingual alerts. Equally important is
helping consumers understand how to
set a WEA-capable device to a default
language that enables them to receive
multilingual alerts. The Commission
encourages all stakeholders involved in
the distribution of WEA (CMS
providers, device retailers, alerting
authorities, and consumer advocates) to
conduct outreach to educate the public
about setting their WEA-capable devices
to their preferred language to receive
multilingual alerts. The Third Report
and Order also directs the Bureau to
work with the Consumer and
Governmental Affairs Bureau in creating
a consumer guide that helps consumers
learn about how to set their WEAenabled devices to their preferred
language and making the guide available
in the 13 languages that we are requiring
for WEA today and ASL.
B. Integrating Location-Aware Maps Into
Alert Messages
19. To help people personalize threats
that potentially affect them, the Third
Report and Order requires WEA-capable
mobile devices to support the
presentation of Alert Messages that link
the recipient to a native mapping
application on their mobile device to
depict the recipient’s geographic
position relative to the emergency
incident. The map must include the
following features: the overall
geographic area, the contour of the area
subject to the emergency alert within
that geographic area, and the alert
recipient’s location relative to these
geographic areas. The Third Report and
Order requires this functionality only on
devices that have access to a mapping
application, where the Alert Message’s
target area is specified by a circle or
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polygon, and where the device has
enabled location services and has
granted location permissions to its
native mapping application.
20. The record demonstrates a
compelling public safety need for WEA
messages to include location-aware
maps. Location-aware maps will
personalize threats so recipients will
more quickly understand whether an
alert applies to them and hasten
protective actions. Providing such maps
will spur people to take actions to
protect their lives and property more
quickly than they otherwise might,
including in situations where a timely
response can save lives. The
Commission also agrees with
commenters that location-aware maps
could mitigate the effects of target area
overshoot.
21. The Third Report and Order finds
that it is technically feasible to present
location-aware maps, provided location
services are enabled and permissions for
its use are granted to the native mapping
application. Notably, the Commission’s
Communications Security, Reliability
and Interoperability Council (CSRIC)
VIII finds that it is technically feasible
to integrate location-aware maps into
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WEA, stating that ‘‘if the Alert Area is
defined [by a circle or polygon,] the
WEA text could be displayed on the
device along with a map of the Alert
Area and an indication on the map of
the recipient’s location.’’ Further, the
Third Report and Order requires this
feature only where the target area is
described as a circle or polygon because,
as CSRIC VIII noted in its recent report
on the feasibility of location-aware maps
in connection with WEA, pursuant to
our rules and relevant standards, these
are the only target area descriptions that
are transmitted to mobile devices.
Mobile devices will need these target
area descriptions to graphically depict
the Alert Message’s target area within
the native mapping application. Such a
mapping capability should only be
required where location services are
enabled and permissions for its use are
granted to the native mapping
application, because most modern
devices require user permission for
locations services to work. The
Commission defers to industry to
specify through the standards process
exactly how WEA-capable mobile
devices may connect the end user to the
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WEA-enabled map. The Third Report
and Order only requires that
Participating CMS Providers’ WEAcapable mobile devices clearly present
the map or the option to access the map
concurrent with the Alert Message. A
few ways this might be achieved are for
WEA-capable mobile devices to display
a WEA-enabled map within the WEA
message itself, to display a clickable
link to a native mapping application
within the WEA message, or to provide
a link via a separate pop-up message
that directs the user to the WEA-enabled
map. No additional information would
need to be broadcast over CMS Provider
infrastructure to enable this
functionality under any of these
approaches. Accordingly, whereas the
Commission proposed to codify this
requirement as an Alert Message
requirement for Participating CMS
Providers, the record shows that the
only changes needed to effectuate this
functionality are in the mobile device,
so the Third Report and Order codifies
it as an equipment requirement instead.
See Figure 1 below for an example of
how a WEA location-aware map could
look.
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22. Figure 1 is based on the look and
feel of a common native mapping
application using default settings. The
large circle represents the Alert
Message’s geographic target area and the
small dot with a lighter shaded
uncertainty area around it represents the
user’s location. Consumers regularly use
the mapping applications in which the
WEA target areas will be presented and
are already familiar with how those
applications display user location
relative to geographic features.
23. The Third Report and Order
requires Participating CMS Providers to
comply with this requirement 36
months from the rule’s publication in
the Federal Register, as proposed. The
Commission finds that 36 months
allows more than sufficient time for
Participating CMS Providers to
complete of all necessary steps to make
location-aware maps available to their
subscribers, including technical design,
standards development, testing, and
deployment. No commenter
demonstrated that compliance in this
timeframe would be a technological
impossibility. Because the Alliance for
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Telecommunications Industry Solutions
(ATIS) has already begun this work and
the Commission believes this
requirement is less complex than others
the Third Report and Order has required
to be implemented in similar
timeframes, the Commission believe
that 30 months would be sufficient,
however, the Third Report and Order
grants Participating CMS Providers an
additional six months to implement
mapping to accommodate their
concerns.
24. A WEA-enabled map may not be
accessible to screen readers, which
means the map may not be useful to
blind and low vision individuals. To
ensure that this mapping capability is
accessible to as many people as possible
and that the inclusion of maps enhances
the effectiveness of WEA, the Third
Report and Order encourages alerting
authorities to continue to include a textbased description of the Alert Message’s
target area in their Alert Message. This
is of service to a broad range of users,
including those individuals who choose
not to enable location services or grant
location permissions to their device’s
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native mapping application, or those
who use legacy devices without such an
application. This will contribute to the
overall clarity of the Alert Message and
enable those with vision impairments
and other access and function needs to
understand the geographic area affected
by an emergency by using screen
readers to understand the Alert
Message’s text. The Commission also
expects industry to consult with mobile
accessibility experts in the process of
standardizing and developing this
functionality to determine whether
there are advances in technology that
would allow location information in the
map, as well as the user’s location, to be
accessible to screen readers.
C. WEA Performance and Public
Awareness Testing
25. To allow alerting authorities to
develop a better understanding of how
WEA operates within their unique
jurisdictions and circumstances and to
engage in important public awareness
exercises, the Third Report and Order
requires Participating CMS Providers to
support up to two end-to-end WEA
tests, per county (or county equivalent),
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per year, that consumers receive by
default. Alerting authorities may
continue to use any Alert Message
classification for these tests. A WEA
Performance and Public Awareness Test
is not a new or discrete Alert Message
classification. In advance of conducting
such a ‘‘WEA Performance and Public
Awareness Test,’’ an alerting authority
must do the following: (1) conduct
outreach and notify the public in
advance of the planned WEA test and
that no emergency is, in fact, occurring;
(2) include in its test message that the
alert is ‘‘only a test’’; (3) coordinate the
test among Participating CMS Providers
that serve the geographic area targeted
by the test, State, local, and Tribal
emergency authorities, relevant State
Emergency Communications
Committees (SECCs), and first responder
organizations and (4) provide
notification to the public in widely
accessible formats that the test is only
a test and is not a warning about an
actual emergency. Participating CMS
Providers and alerting authorities
should consider notifying domestic
violence support organizations, so that
these organizations can in turn advise
those at risk who may have secret
phones to turn off their phones in
advance of the test. The Third Report
and Order observes that these
conditions also attend alerting
authorities’ conduct of EAS ‘‘Live Code’’
Tests, which the public receives by
default. Commenters state that these
conditions are also reasonable to apply
in the WEA context. Permitting alerting
authorities to conduct limited WEA
Performance and Public Awareness
Testing as a matter of course will boost
alerting authority and consumer
confidence in WEA, allow alerting
authorities to determine if the
communications tools they wish to use,
such as website hyperlinks embedded in
WEA messages, will function as
intended when needed, and provide
WEA stakeholders with a way to assess
Participating CMS Providers’
performance of WEA. WEA Performance
and Public Awareness Tests will also
allow alerting authorities to raise
awareness about the types of disasters to
which a region is susceptible and
provide alerting authorities with the
ability to verify how changes in wireless
providers’ service offerings affect the
local availability of WEA. By making it
easier for alerting authorities to conduct
effective WEA tests, this action will
make WEA more effective overall.
26. The Third Report and Order limits
the number of WEA Performance and
Public Awareness Tests that
Participating CMS Providers must
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support each year by county or county
equivalent (for example, by Tribal land),
rather than by alerting authority, as
proposed. Incidental overshoot into a
county due to another county’s test does
not count against the number of tests a
county is allowed to conduct that
intentionally cover that county.
27. However, limiting the number of
permissible tests by alerting authority
may be insufficient to mitigate the risk
of alerting fatigue because people in
counties over which alerting authorities
have overlapping jurisdictions could
receive a large number of additional
WEA tests each year. The Third Report
and Order recognizes that public-facing
tests can potentially result in consumers
opting out of WEA or diminish the
perceived urgency of responding to
emergency alerts. The outreach that the
Third Report and Order requires
alerting authorities to undertake in
advance of issuing a WEA Performance
and Public Awareness Test also helps to
address commenters’ concerns about
alert fatigue. The Third Report and
Order distinguishes the negative affect
that erroneous WEA tests can have on
public confidence in WEA from WEA
Performance and Public Awareness
Tests issued pursuant to the
requirements adopted today. Alerting
authorities have the discretion and
judgment to test WEA in a way that
serves the interests of their
communities.
28. With these revisions, the
Commission removes regulatory
obstacles to WEA performance testing
and reduce time and cost burdens on
alert originators by eliminating the need
to obtain a waiver. Today, alerting
authorities may conduct end-to-end
tests of the WEA system only using a
State/Local WEA Test, which the public
does not receive by default. Instead,
only those people who affirmatively opt
in to receive State/Local WEA tests will
receive them. Alerting authorities
currently must obtain a waiver to
conduct WEA tests that the public
receives by default, which can be
cumbersome and place an unnecessary
administrative burden on alerting
authorities and CMS Providers. By
doing away with this paperwork
requirement, the Third Report and
Order enables alerting authorities to
more easily access this important tool.
29. The Commission’s experience
with ‘‘Live Code’’ EAS tests over the
years suggests that two WEA
Performance and Public Awareness
Tests per year is sufficient to meet
alerting authorities’ public safety
objectives and that the preconditions
pursuant to which they are issued are
effective at limiting the potential for
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public confusion. The Commission has
found that effective public awareness
testing helps the public to understand
how to respond to WEAs in the event
of an actual emergency. Verizon states
that public-facing tests can be a valuable
public education tool. Alert originators
who wish to conduct additional testing
may continue to utilize the State/Local
WEA test code, which allows alert
originators to send test messages only to
those who proactively opt in to receive
them. As the Commission noted in the
2023 WEA FNPRM, the Commission
continues to believe that State/Local
WEA Tests are valuable tools for system
readiness testing and proficiency
training. To the extent State/Local WEA
Tests are used for proficiency training
and alerting authorities’ system checks,
the fact that the public does not receive
State/Local WEA Tests by default is
beneficial.
30. Alerting authorities can use WEA
Performance and Public Awareness
Tests as a tool to gather data about how
WEA works in practice, as the
Commission has done repeatedly over
the years. Multiple alerting authorities
highlight the importance of receiving
data about how WEA performs in their
local jurisdictions. State/Local WEA
Tests may be less effective than WEA
Performance and Public Awareness
Tests for this purpose because the
amount of data that transmission of a
State/Local WEA Test can generate is
limited by the number of people within
the target area that have affirmatively
opted in to receive tests of this type. To
further facilitate WEA testing for this
purpose, the Commission offers alerting
authorities access to a Commission
survey instrument that has proven
effective at gathering data about WEA’s
reliability, accuracy, and speed. The
Third Report and Order directs the
Bureau to develop translations of the
survey materials in the 13 languages we
require Participating CMS Providers to
support for multilingual alerting as well
as ASL.
31. While the Commission continues
to evaluate the record on our proposed
performance reporting requirements, the
Commission believe that this revision of
our testing rules will at least help
address alerting authorities’ immediate
needs for WEA performance information
in their jurisdictions.
32. The Third Report and Order
requires Participating CMS Providers to
comply with this requirement within 30
days of the Federal Register publication
of notice that OMB has completed its
review of these information collection
requirements, as proposed. No
commenter objected to this proposal.
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D. Establishing a WEA Database for
Availability Reporting
33. To equip alerting authorities with
information that allows them to prepare
for reliable emergency communications
during disasters, the Third Report and
Order requires all CMS Providers to
refresh their WEA election status by
filing this information in an electronic
database hosted by the Commission.
The WEA Database will be an
interactive portal where CMS Providers
submit information about the
availability of WEA on their networks.
CMS Providers are required to attest
whether they participate in WEA ‘‘in
whole’’ (meaning that they have ‘‘agreed
to transmit WEA Messages in a manner
consistent with the technical standards,
protocols, procedures, and other
technical requirements implemented by
the Commission in the entirety of their
geographic service area,’’ and that all
mobile devices that they offer at the
point of sale are WEA-capable), ‘‘in
part’’ (meaning that that they offer WEA
but the geographic service area
condition does not apply, the mobile
device condition does not apply, or
both), or they may elect not to
participate. Currently, CMS Providers
have filed their WEA election
attestations in a static format in a
Commission docket, and many have not
been updated since they were first filed
over a decade ago.
34. The WEA Database will aggregate
WEA participation information in one
location for ease of access and
understanding, increasing its utility for
emergency planning purposes and for
the public. Alerting authorities believe
they need nuanced information about
WEA’s availability, specifically if WEA
is not available in every CMS network
in their alert and warning jurisdiction or
in every geographic area in their alert
and warning jurisdiction, so that they
can make alternative arrangements to
deliver emergency communications.
While the Third Report and Order
acknowledges that much of the
information that the WEA Database will
contain is already publicly available, the
record shows that we can significantly
increase this information’s utility by
aggregating it in one place. To the extent
that this information is already publicly
available, however, the Commission
agrees that it will be minimally
burdensome to provide. Aggregating this
information in the WEA Database will
also directly benefit consumers.
Accordingly, the Commission finds that
this requirement has potential to help
people to protect their lives and
property by encouraging and promoting
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the use of smartphones as emergency
preparedness tools.
35. The Third Report and Order
requires each CMS Provider to disclose
the entities on behalf of which it files its
election, irrespective of whether it elects
to participate in WEA. WEA election
attestation disclosures must include (a)
the name and WEA participation of the
CMS Provider; (b) the name and WEA
participation status of any subsidiary
companies on behalf of which the CMS
Provider’s election is filed, including
when the subsidiary company is a
Mobile Virtual Network Operator
(MVNO) or wireless reseller whollyowned or operated by the CMS
Provider; (c) any ‘‘doing business as’’
names under which the CMS Provider
or its subsidiaries offer wireless service
to the public. The Commission agrees
with the King County Emergency
Management that disclosing all of the
names under which a CMS Provider
does business is necessary for
consumers to meaningfully access the
information that the WEA Database
contains because consumers will often
only know a corporate entity by the
name under which it markets service.
Similarly, the Commission finds that
requiring CMS Providers to separately
identify its WEA participation status
and that of each of its subsidiary entities
is necessary to allow consumers to
understand potential nuances in WEA
participation among subsidiary entities
owned or controlled by the same parent
company (i.e., when the CMS Provider’s
participation status is different from an
entity on behalf of which they file (e.g.,
where one participates in WEA ‘‘in
whole’’ and the other ‘‘in part’’)).
36. To empower alerting authorities
with information about where WEA is
and is not available within their
communities, the Third Report and
Order requires Participating CMS
Providers to disclose the geographic
areas in which they offer WEA. CMS
Providers that offer WEA in an area that
is geographically coextensive with their
wireless voice coverage area may satisfy
this requirement by simply attesting to
that fact. For each such provider, the
Commission will use the Graphical
Information System (GIS) voice coverage
area map that the provider has already
submitted to the Commission in
furtherance of their obligations to the
Commission’s Broadband Data
Collection. We agree with AT&T that
‘‘[t]he use of the voice GIS coverage
areas would minimize the reporting
burden on CMSPs while providing Alert
Originators with relevant information
about the availability of WEA’’ because
many CMS Providers likely already
maintain information about their
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network coverage in GIS format. Verizon
believes that most Participating CMS
Providers do offer WEA in a geographic
area that is coextensive with their
wireless voice coverage area. For all
such providers, the burden of
compliance with this requirement will
be negligible.
37. CMS Providers that offer WEA in
an area that is not co-extensive with
their wireless voice coverage area must
submit a geospatial data file compatible
with the WEA Database describing their
WEA coverage area to satisfy this
requirement. The Commission disagrees
with Verizon and AT&T that the
information about Participating CMS
Providers’ wireless coverage areas that
is publicly available today, including
via the Commission’s National
Broadband Map, is sufficient to inform
alerting authorities’ use of WEA. CMS
Providers that choose to participate in
WEA in part do not attest that their
WEA service area is coextensive with
their wireless voice coverage area.
Without the additional attestation that
the WEA Database will elicit, it would
therefore be unreasonable for an alerting
authority to infer that any information
that these CMS Providers make
available about their wireless voice
coverage area is representative of their
WEA service area.
38. The Third Report and Order
requires Participating CMS Providers to
complete their WEA election attestation
by submitting to the WEA Database a
list of all the mobile devices they offer
at the point of sale, indicating for each
such device whether it is WEA-capable.
Participating CMS Providers will be able
to fulfil this obligation by listing the
devices that they sell and their WEA
capabilities via the WEA Database’s
online interface.
39. Communities can only benefit
from the many WEA enhancements that
the Commission has required
Participating CMS Providers to support
to the extent that deployed mobile
devices support them. Creating an
aggregated account of the WEA
capabilities of the mobile devices that
Participating CMS Providers sell will
allow alerting authorities to understand
the extent to which their communities
will benefit from messages crafted to
take advantage of modern WEA
functionalities, such as a longer, 360character version of an Alert Message, a
Spanish-language version of an Alert
Message, or clickable hyperlinks.
According to New York City Emergency
Management (NYCEM), this information
would ‘‘allow for jurisdictions to
supplement the alert with additional
messaging as needed.’’ The Association
of Public-Safety Communications
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Officials, Inc. (APCO) observes that this,
in turn, will enable alerting authorities
to use WEA more effectively as one
emergency communications tool among
many at their disposal. For these
reasons, the Commission does not share
AT&T’s concern that ‘‘the Commission’s
WEA Database is likely to suffer from
the same underutilization as the
Commission’s database of hearing-aid
compatible devices.’’ Further, whereas
the Hearing-Aid Compatible database is
primarily intended to be consumerfacing (and each consumer is likely
most concerned with the compatibility
of devices that they are personally
considering for purchase from a
particular provider), the publication of
the WEA data that will be collected in
the WEA Database is primarily intended
for use by alerting authorities that need
to have the wholistic view of the WEA
capabilities of mobile devices in use in
their communities that the WEA
Database will provide.
40. The Third Report and Order
directs the Bureau, in coordination with
the Wireless Telecommunications
Bureau and the Office of Economics and
Analytics, to implement the
requirements of this collection and the
publication of the data collected. The
Third Report and Order further directs
the Bureau to publish information about
how Participating CMS Providers will
be able to submit their data and to
announce when the WEA Database is
ready to accept filings. The Third Report
and Order requires all CMS Providers,
irrespective of whether they have
already submitted a WEA election
attestation in the WEA election docket,
to refresh their elections to participate
in WEA using the WEA Database within
90 days of the Bureau’s publication of
a public notice announcing (1) OMB
approval of any new information
collection requirements or (2) that the
WEA Database is ready to accept filings,
whichever is later.
41. Most CMS Providers have not
updated their election to transmit alert
messages since filing their initial
election in 2008. As a result, the
Commission is concerned that many
WEA elections could now be outdated
and do not accurately reflect WEA’s
current availability. The Commission
agrees with Verizon that ‘‘refreshing
service provider elections are sensible,
given the time that has lapsed since
service providers submitted their
elections over a decade ago and the
many intervening changes in the
wireless industry.’’ The Third Report
and Order also allows Participating
CMS Providers to use the WEA Database
to notify the Commission of any change
of their election to participate in WEA,
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whether that change be an increase or
decrease in WEA participation.
Participating CMS Providers must
continue to notify new and existing
subscribers of their withdrawal using
the specific notification language
required by the rules, which triggers a
subscriber’s right to terminate their
subscription without penalty or early
termination fee. A CMS Provider
withdraws from WEA if its participation
status changes from ‘‘in whole’’ to ‘‘in
part’’ or ‘‘no’’ or if it changes its
participation status from ‘‘in part’’ to
‘‘no.’’ The Commission proposed to
require compliance with this
requirement within 30 days of the
publication of this public notice. On our
own initiative, however, the Third
Report and Order extends this
compliance timeframe to 90 days to
allow Participating CMS Providers the
60-days’ notice that our rules require
them to provide to their subscribers in
advance of any withdrawal of their
WEA participation. After refreshing
their elections, the Third Report and
Order requires Participating CMS
Providers to update their WEA election
information in the WEA Database
biannually as with the Commission’s
Broadband Data Collection (BDC). The
Third Report and Order directs the
Bureau to assess, in coordination with
the Commission’s Wireless
Telecommunications Bureau and Office
of Economics and Analytics the extent
to which updates to geospatial voice
coverage data in the Broadband Data
Collection can automatically populate
in the WEA Database, reducing the
potential burden of compliance with
this requirement. While the FNPRM
proposed for this information to be
updated within 30 days of any change
to a Participating CMS Provider’s WEA
coverage areas or the WEA capabilities
of the mobile devices it sells, the
Commission is persuaded that filing
every 6 months (biannually) is
consistent with our BDC requirements
would accomplish our goals without
unduly burdening Participating CMS
Providers.
42. The Commission is persuaded not
to require Participating CMS Providers
to provide an account of their roaming
partners via the WEA Database at this
time. The Commission agrees that
‘‘given the comprehensive roaming
arrangements across the industry,
maintaining this information would be
too unwieldy for individual providers
and result in confusing, duplicative
information for consumers.’’
43. The Commission is also persuaded
not to require CMS Providers to attest to
the WEA capabilities of resellers of their
facilities-based services at this time,
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unless those resellers are wholly-owned
or controlled by the CMS Provider. The
Third Report and Order agrees that
Participating CMS Providers should not
be required to provide information to
which they may not have access, such
as participation information for entities
they do not control. The record
demonstrates that Participating CMS
Providers may not have access to WEA
participation information about Mobile
Virtual Network Operators (MVNOs) or
wireless resellers, even when they have
a direct business relationship with such
entities. According to Verizon,
‘‘[f]acilities-based providers do not
directly control and may not have direct
visibility into the WEA capabilities of
. . . MVNO/resellers’ customer devices,
or all the particular facilities-based
providers with whom the MVNO/
reseller has a business relationship,’’
and that ‘‘CMS Providers do not
ordinarily have visibility into whether a
MVNO/reseller’s mobile devices are
WEA-capable or the extent to which an
MVNO/reseller is provisioning its own
wireless RAN facilities, for example
through CBRS spectrum.’’
44. The Third Report and Order also
agrees with Verizon, however, that ‘‘it is
reasonable and appropriate for MVNO/
resellers to publicly disclose the WEA
capabilities of the devices and the
facilities-based services they directly
offer to their own customers’’ because of
their significant role in the wireless
marketplace. The Third Report and
Order observe that many MVNOs and
wireless resellers have elected to
participate in WEA. The Commission
encourages these entities to use the
WEA Database to keep their WEA
election information up to date so that
alerting authorities and consumers can
be informed about the extent to which
they should expect WEAs to be
delivered via their networks.
45. The Third Report and Order
determines that information submitted
to the WEA Database under the rules
does not warrant confidential treatment
and should be available to the public, as
proposed. The Commission observes
that the WEA availability information
that Participating CMS Providers would
submit to the WEA Database is already
publicly available, although not
aggregated with other WEA information.
The information that Participating CMS
Providers would supply to the WEA
Database about their WEA coverage area
is already publicly available through the
National Broadband Map, which makes
available for download the mobile voice
coverage areas collected through the
Broadband Data Collection. Similarly,
many Participating CMS Providers
already make publicly available
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information about the WEA-capable
mobile devices that they offer at the
point of sale. The Commission does not
believe that the public availability of
this information raises any concerns
about national security or competitive
sensitivity, and it would not include
any personally identifiable information
or consumer proprietary network
information. No commenter objected to
this proposal.
E. Legal Authority
46. The Third Report and Order finds
that the Commission has ample legal
basis to adopt the targeted revisions to
the rules adopted that are designed to
make WEA more accessible to a wider
range of people, including members of
the public who primarily speak a
language other than English or Spanish
and people with disabilities. These
amendments are grounded in the
Commission’s authority under the
Communications Act of 1934, as
amended, as well as the WARN Act. The
Third Report and Order rejects
commenters’ assertions to the contrary.
47. The Competitive Carrier
Association (CCA) contends that there
are limits on the Commission’s
authority to adopt enhancements to the
system given the timing specifications
in the WARN Act and its provision that
the Commission ‘‘shall have no
rulemaking authority under this
chapter, except as provided in
paragraphs (a), (b), (c), and (f).’’ See 47
U.S.C. 1201(a) and (d).
48. Consistent with the WARN Act,
WEA ‘‘enable[s] commercial mobile
service alerting capability for
commercial mobile service providers
that voluntarily elect to transmit
emergency alerts.’’ The WEA system is
a voluntary program designed to deliver
life-saving emergency information to the
public, and the Commission has worked
hard to build enhancements into the
system since it was created. The system
now includes embedded links to
additional information, Spanishlanguage alerts, and geotargeting
designed to help messages reach the
intended audience that needs the
information to act in an emergency.
Today’s improvements, which will help
reach audiences that speak additional
languages or that have disabilities that
could limit WEA’s utility in its present
form, build on these prior efforts. Those
providers opting to support the system
must be prepared to accommodate these
enhancements and to follow the rules
that the Commission adopts.
49. With that important context in
mind, the Commission finds no merit in
CCA’s contentions. Contrary to CCA’s
view, the time periods set out in
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paragraphs (a), (b), and (c) only
established deadlines for initial actions
on the directives described in those
provisions. Moreover, paragraph (f),
which is also referenced in paragraph
(d), contains no deadline for the
Commission’s regulatory authority over
WEA technical testing. Under CCA’s
interpretation of the statute, the
Commissoin’s WEA rulemaking
authority would have lapsed after
establishing initial rules in 2008; yet
this reading is inconsistent with
Congress’s amendment of the WARN
Act in 2021, when it directed the
Commission to examine the feasibility
of expanding the reach of emergency
alerts using new technologies. In fact, a
bipartisan group of lawmakers
representing both chambers of Congress
has expressed keen interest in
continuing to upgrade WEA to support
multilingual capabilities. Over time, the
Commission’s enhancements to WEA
and Congress’s recognition of the
importance of the system, including
those enhancements, reflect Congress’s
endorsement of how the Commission
was exercising its authority under the
WARN Act.
50. In any event, however, the
Commission’s legal authority
concerning emergency alerts is based
not solely on the provisions of the
WARN Act but also on several
provisions of the Communications Act,
which is the backdrop against which
Congress adopted the WARN Act. In
particular, section 303(b) directs the
Commission to ‘‘[p]rescribe the nature
of the service to be rendered’’ by
licensees. The rule changes in the Third
Report and Order do just that—lay
down rules about the nature of services
to be rendered by Participating CMS
Providers. They do so pursuant to the
Commission’s finding that the ‘‘public
convenience, interest, or necessity
requires’’ doing so and in fulfillment of
the statutory purpose of ‘‘promoting
safety of life and property through the
use of wire and radio communications.’’
To the extent that section 602(d) of the
WARN Act limits the Commission’s
rulemaking authority, it does so only as
to the authority granted under that Act
and does not limit the Commission’s
preexisting and well-established
authority under the Communications
Act. To be clear, the phrase ‘‘this
chapter’’ in 47 U.S.C. 1201 refers to
chapter 11 of title 47 of the United
States Code and corresponds to the
phrase ‘‘this title’’ in the original
Security and Accountability for Every
Port Act, which referred to title VI
thereof, i.e., the WARN Act.
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F. Assessing the Benefits and Costs
51. The Commission finds that the
benefits from the improvements made to
WEA by the Third Report and Order
exceed their cost. In the 2023 WEA
FNPRM, the Commission estimated that
the proposed rules would result in an
industry-wide, one-time compliance
cost of $39.9 million and an annually
recurring cost of $422,500 to update the
WEA standards and software necessary
to comply with the rules adopted in this
Report and Order. While the Third
Report and Order does not adopt all the
2023 WEA FNPRM’s proposals, such as
including thumbnail images, modifying
the attention signal and vibration
cadence capabilities, or requiring any
performance-related benchmarking or
reporting, the Commission believes that
the 2023 WEA FNPRM’s estimate
remains a reasonable ceiling for the cost
of compliance with the rules adopted in
the Third Report and Order. The
activities in which industry will engage
to comply with the requirements we
adopt today (the creation and revision of
standards and the development and
testing of software) are not easily
amenable to subdivision based on lines
of text written or lines of code
programmed. While the WEA standards
will undoubtedly require less revision
and less code will need to be written to
comply with the requirements adopted
by the Third Report and Order, the
Commission does not attempt to
quantify the extent of cost reduction
that will result. The record reflects the
significant benefits arising from WEA
support for additional functionalities,
including enhancing language support
and providing location-aware maps.
These enhanced functionalities of WEA
will make WEAs comprehensible for
some language communities for the first
time, helping to keep these vulnerable
communities safer during disasters.
These enhancements will also
encourage consumers to remain optedin to receiving WEA messages and
incentivize emergency managers that are
currently not alerting authorities to
become authorized with FEMA to use
WEA as a tool for providing information
in times of emergencies. With increased
participation by both consumers and
emergency managers, WEAs will be
more likely to be both sent and received,
leading to an incremental increase in
lives saved, injuries prevented, and
reductions in the cost of deploying first
responders. The Commission bases its
assessment of costs on the quantitative
framework on which the Commission
relied in the 2023 WEA FNPRM. The
Commission sought comment on the
costs and benefits of our proposed rules
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in the 2023 WEA FNPRM, but received
a sparse record in response, including
no dollar figure estimates. Although
most of the benefits are difficult to
quantify, the Commission believes they
outweigh the overall costs of the
adopted rules.
52. The Commission believes that the
rules adopted will result in benefits
measurable in terms of lives saved and
injuries and property damage prevented.
The Commission agrees with Verizon
that these rule changes could offer
‘‘tangible safety benefits to consumers
and alert originators.’’ According to
CTIA and Southern Communications
Services, Inc. d/b/a Southern Linc
(Southern Linc), WEA has become one
of the most effective and reliable alert
and warning tools for public safety and
the public. The requirements adopted in
the Third Report and Order will both
promote the availability of those
benefits for a greater number of people
and enhance their benefit for those for
whom they were already available. The
Commission also recognizes that it is
difficult to assign precise dollar values
to changes to WEA that improve the
public’s safety, life, and health.
53. Making WEA Accessible to
Millions of People Who Primarily Speak
a Language Other Than English or
Spanish. Currently, the 76 CMS
Providers participating in WEA send
alerts to 75% of mobile phones in the
country. Among the 26 million people
who do not primarily speak English or
Spanish, nearly 15.4 million speak
primarily one of the 12 languages that
we integrate into the WEA system in
addition to English and Spanish.
Assuming 66% of these individuals are
covered by the WEA system,
approximately 11.5 million people who
have been receiving WEA messages in
languages they may have difficulty
comprehending would understand the
content of WEA messages under the
proposed WEA language support. The
Commission agrees with Verizon that
‘‘the public safety benefits to nonEnglish-speaking consumers and
communities by improving access to
life-saving information are self-evident.’’
Even if alerts reach just 1% of this
population per year (i.e., roughly
150,000 people) the potential of WEA to
prevent property damage, injuries, and
deaths could be enormous. Further, over
12 million people are with a hearing
difficulty. Requiring Participating CMS
Providers to provide subscribers with
the ability to opt-in to receive ASL alerts
would help effectively prevent property
damages, injuries, and loss of life for
these individuals who are deaf or hardof-hearing.
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54. Integrating Location-Aware Maps
into Alert Messages. Alert messages that
link the recipient to a native mapping
application would help the public to
personalize alerts, allowing them to
better understand the geographic area
under threat and their location relative
to it. The Commission agrees with ATIS
and NYCEM that location-aware maps
will provide the public with a better
understanding of the emergency alerts
they receive. It follows that this will
likely cause recipients to take protective
action more quickly than they otherwise
would. This requirement will yield
particular benefits in the most timesensitive emergencies, such as
earthquakes and wildfires, where every
second can count.
55. WEA Performance and Public
Awareness Tests. The Commission
agrees with AT&T and Verizon, among
others, that adopting rules to permit
alerting authorities to conduct up to two
WEA Performance and Public
Awareness Tests per year may improve
alerting authorities’ awareness of and
confidence in WEA and provide alerting
authorities with a tool to improve
consumer education about and
confidence in WEA. This awareness and
education will result in more prompt
and effective public response to WEAs
when issued, potentially saving lives,
protecting property, and reducing the
cost of deploying first responders.
Further, this rule may encourage more
alerting authorities to participate in
WEA due to promoting a better
understanding of it, and with increased
participation by alerting authorities,
more of the public will benefit from the
lifesaving information conveyed by
WEA. The Commission also agrees with
APCO that ‘‘[t]esting is fundamental to
public safety communications and will
improve the system’s trustworthiness
and effectiveness.’’ The Commission
further believes harmonizing WEA and
EAS test rules would simplify alerting
authorities’ efforts to test and exercise
their public alert and warning capability
and allow EAS and WEA tests to be
more closely and easily coordinated.
56. Establishing a WEA Database for
Availability Reporting. The Third Report
and Order determines that the rules
establishing a WEA Database and
requiring CMS Providers to refresh their
WEA participation election will equip
alerting authorities with information
they need to plan for reliable
communications during disasters and
raise their confidence in WEA. The
Commission agrees with alerting
authorities that the WEA Database will
allow them to know both where WEA is
and is not available within their alert
and warning jurisdictions, allowing
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them to maximize the public safety
value derived from other emergency
communications tools. Creating an
aggregated account of the WEA
capabilities of the mobile devices that
Participating CMS Providers sell will
also allow alerting authorities to
understand the extent to which their
communities will benefit from messages
crafted to take advantage of modern
WEA functionalities, such as a longer,
360-character version of an Alert
Message, a Spanish-language version of
an Alert Message, or clickable
hyperlinks. The Commission also agrees
with T-Mobile that ‘‘this information
will help the public and alert originators
understanding which wireless providers
support WEA, where the service is
available, and what handsets can be
obtained to reap the full benefits of
WEA.’’
57. The Third Report and Order
estimates that the rules adopted in the
Third Report and Order could result in
an industry-wide, one-time compliance
cost of, at most, $42.4 million to update
the WEA standards and software
necessary to comply with the rules
adopted in this Third Report and Order
and an annually recurring cost of
$422,500 for recordkeeping and
reporting. In the Third Report and
Order, the Commission takes
appropriate steps to ensure that these
costs are not unduly burdensome. At the
same time, as the Commission observed
in the 2023 WEA FNPRM, CMS
Providers’ participation in WEA is
voluntary. Any Participating CMS
Provider that does not wish to comply
with the rules we adopt today may
withdraw their election to participate in
WEA without penalty, and incur no
implementation costs as a result.
58. Consistent with prior estimates,
the one-time cost of $42.4 million to
update the WEA standards and software
necessary to comply with the proposals
in the Further Notice includes
approximately a $845,000 to update
applicable WEA standards and
approximately a $41.5 million to update
applicable software. The Third Report
and Order quantifies the $845,000 cost
of modifying standards as the annual
compensation for 30 network engineers
compensated at the national average
wage for their field ($$62.25/hour), plus
a 45% mark-up for benefits ($28.01/
hour) working for the amount of time
that it takes to develop a standard (one
hour every other week for one year, 26
hours) for 12 distinct standards. The
$41.5 million cost estimate for software
updates consists of $12.2 million for
software modifications and $29.3
million for software testing. The
Commission quantified the cost of
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modifying software as the annual
compensation for one software
developer compensated at the national
average wage for their field ($132,930/
year), plus a 45% mark-up for benefits
($59,819/year), working for the amount
of time that it takes to develop software
(ten months) at each of the 76 CMS
Providers that participate in WEA. The
Commission quantified the cost of
testing these modifications (including
integration testing, unit testing and
failure testing) to require 12 software
developers compensated at the national
average for their field working for two
months at each of the 76 CMS Providers
that participate in WEA. In quantifying
costs for software development, the
Commission has used the same
framework since 2016 for changes to
software ranging from expanding WEA’s
maximum character limit to enhanced
geo-targeting. Because the Commission
received no comment to the
aforementioned costs framework that
specifies a different analytical
framework or dollar figure estimate, the
Third Report and Order finds that it
remains accurate to describe the costs
attendant to the rules the Commission
proposed. Because the Commission does
not adopt all the rules the Commission
proposed in the 2023 WEA FNPRM, the
Commission believes the rules we
adopted in the Third Report and Order
will cost less than what was proposed
in the 2023 WEA FNPRM, but do not
quantify how much less here.
59. The Commission determines that
costs associated with our adopted rules
related to WEA availability reporting to
be relatively low for Participating CMS
Providers that participate in WEA in
whole or that otherwise offer WEA in
the entirety of their geographic service
area because such Participating CMS
Providers have already provided the
Commission with the geospatial data
needed to fulfill a significant aspect of
their reporting obligation in furtherance
of their obligations to support the
Commission’s Broadband Data
Collection. The Commission agrees with
T-Mobile that ‘‘[w]here WEA is
available throughout a wireless
provider’s network, the GIS files used
for the biannual Broadband Data
Collection should serve this purpose. If
a wireless provider does not offer WEA
throughout its network, it should be
allowed to submit a different GIS
depicting WEA coverage.’’ The
Commission determines that in the
Supporting Document of Study Area
Boundary Data Reporting in Esri
Shapefile Format, the Office of
Information and Regulatory Affairs
estimates that it takes an average of 26
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hours for a data scientist to modify a
shapefile. The Commission believes
submitting WEA availability
information in geospatial data format
should require no more time than
modifying a shapefile. Therefore, the
Commission believes 26 hours would be
an upper bound of the time required for
a Participating CMS Provider to report
its WEA availability in geospatial data
format. Given that the average wage rate
is $55.40/hour for data scientists, with
a 45% markup for benefits, we arrive at
$80.33 as the hourly compensation rate
for a data scientist. The Commission
estimates an aggregate cost of WEA
availability reporting to be
approximately $$160,000 (≈ $80.33 per
hour × 26 hours × 76 providers =
$158,732, rounded to $160,000), which
may be recurring on an annual basis
since availability may change and need
to be updated over time. Within these
26 hours, the Commission believes that
Participating CMS Providers will also be
able to provide the availability
information required by the rules
adopted today, including lists of all the
mobile devices the Participating CMS
Provider offers at the point of sale, list
of the Participating CMS Provider’s
DBAs and subsidiaries, and any changes
of WEA service. Many Participating
CMS Providers already create and
maintain this information, and
therefore, the Commission believes that
providing this information to the WEA
Database would require minimal time
burdens and would be within the cost
estimates.
60. No commenter objected to the
belief that CMS Providers would not
incur any cost to comply with our
proposal to allow alerting authorities to
conduct two public awareness tests per
year. Based on the foregoing analysis,
the Commission finds it reasonable to
expect that these improvements will
result in lives saved, injuries avoided,
and a reduced need to deploy first
responders. The Commission concludes
that the expected public safety benefits
exceed the costs imposed by the rules
adopted today.
G. Procedural Matters
61. Regulatory Flexibility Act. The
Regulatory Flexibility Act of 1980, as
amended (RFA) requires that an agency
prepare a regulatory flexibility analysis
for notice and comment rulemakings,
unless the agency certifies that ‘‘the rule
will not, if promulgated, have a
significant economic impact on a
substantial number of small entities.’’
Accordingly, the Commission has
prepared a Final Regulatory Flexibility
Analysis (FRFA) concerning the
potential impact of the rule and policy
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changes adopted and proposed in the
Third Report and Order, on small
entities.
62. Congressional Review Act. The
Commission has determined, and the
Administrator of the Office of
Information and Regulatory Affairs,
Office of Management and Budget,
concurs, that this rule is non-major
under the Congressional Review Act, 5
U.S.C. 804(2). The Commission will
send a copy of this Third Report and
Order to Congress and the Government
Accountability Office pursuant 5 U.S.C.
801(a)(1)(A).
63. People With Disabilities. To
request materials in accessible formats
for people with disabilities (braille,
large print, electronic files, audio
format), send an email to fcc504@fcc.gov
or call the Consumer & Governmental
Affairs Bureau at 202–418–0530 (voice).
64. Additional Information. For
additional information on this
proceeding, contact Michael Antonino,
Cybersecurity and Communications
Reliability Division, Public Safety and
Homeland Security Bureau (202) 418–
7965, or by email to Michael.Antonino@
fcc.gov.
H. Ordering Clauses
65. Accordingly it is ordered,
pursuant to the authority contained in
sections 1, 2, 4(i), 4(n), 301, 303(b),
303(e), 303(g), 303(j), 303(r), 307, 309,
316, 403, and 706 of the
Communications Act of 1934, as
amended, 47 U.S.C. 151, 152, 154(i),
154(n), 301, 303(b), 303(e), 303(g),
303(j), 303(r), 307, 309, 403, and 606, as
well as by sections 602(a), (b), (c), (f),
603, 604 and 606 of the Warning Alert
and Response Network (WARN) Act, 47
U.S.C. 1201(a), (b), (c), (f), 1203, 1204
and 1206, that this Third Report and
Order is hereby adopted.
66. It is further ordered that Part 10
of the Commission’s rules is amended as
specified, and such rules will become
effective thirty-six (36) months after
publication of this Third Report and
Order in the Federal Register, changes
to 47 CFR 10.210 and 10.350, which
may contain new or modified
information collection requirements,
and will not become effective until the
completion of any review by the Office
of Management and Budget under the
Paperwork Reduction Act that the
Public Safety and Homeland Security
Bureau (PSHSB) determines is
necessary, and changes to 47 CFR
10.480 and 10.500(e), which are the
subject of a further Bureau-level
rulemaking, and will not become
effective until thirty (30) months after
the Bureau publishes a subsequent
Order in the Federal Register. PSHSB
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will publish a notice in the Federal
Register announcing the relevant
effective date for each of these sections.
67. It is further ordered that the Office
of the Managing Director, Performance &
Program Management, shall send a copy
of this Third Report and Order in a
report to be sent to Congress and the
Government Accountability Office
pursuant to the Congressional Review
Act, 5 U.S.C. 801(a)(1)(A).
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Final Regulatory Flexibility Analysis
68. As required by the Regulatory
Flexibility Act of 1980, as amended
(RFA), an Initial Regulatory Flexibility
Analysis (IRFA) was incorporated into
the FNPRM released in June 2023 in this
proceeding. The Commission sought
written public comment on the
proposals in the NPRM, including
comment on the IRFA. Comments filed
addressing the IRFA are discussed
below. This present Final Regulatory
Flexibility Analysis (FRFA) conforms to
the RFA.
A. Need for, and Objectives of, the Final
Rules
69. In this proceeding, the
Commission adopts rules to enhance the
utility of the Wireless Emergency Alert
(WEA) system by making it more
accessible and enabling WEAs to
provide more personalized alerts.
Specifically, the Commission requires
Participating Commercial Mobile
Service Providers (Participating CMS
Providers) to enable alerting authorities
to display translated Alert Message
content via the use of emergency alert
message templates. In addition, these
efforts to make WEA messages more
accessibility extend to the deaf and hard
of hearing community pursuant to the
requirement that Participating CMS
Providers’ WEA-capable mobile devices
support templates in American Sign
Language (ASL). The Commission
concludes that enabling the display of
translated Alert Message content via the
use of emergency alert message
templates will allow alert originators to
inform those communities that
primarily speak a language other than
English or Spanish of emergencies and
save more lives. The Commission also
adopts rules to require Participating
CMS Providers’ WEA-capable mobile
devices to support the presentation of
WEA messages that link the recipient to
a native mapping application. This
requirement will allow alert originators
to personalize alerts, spurring people to
take protective action more quickly and
to understand whether an alert applies
to their them. Further, to allow alerting
authorities to understand WEA’s
reliability, speed, and accuracy and to
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promote the use of WEA as a tool for
raising public awareness about
emergencies likely to occur, the
Commission requires Participating CMS
Providers to support up to two end-toend WEA tests, per county or county
equivalent, per year, that consumers
receive by default, subject to the
conditions described in the Third
Report and Order. The adoption of this
rule promotes compliance and presents
a minimal burden for Participating CMS
Providers. Finally, the Commission
adopts rules to require Participating
CMS Providers to submit certain
information in the WEA Database.
Requiring the disclosure of data
outlined in the Third Report and Order
will allow alert originators and
consumers more insight into WEA’s
availability and enable a transparent
understanding of WEA.
70. In light of the significant public
safety benefits, which include the
capacity to save lives, mitigate and
prevent injuries, the Commission
believes that the actions taken in the
Third Report and Order further the
public interest.
B. Summary of Significant Issues Raised
by Public Comments in Response to the
IRFA
71. Three commenters specifically
addressed the proposed rules and
policies presented in the IRFA. The
Competitive Carriers Association (CCA)
argued that flexibility of implementing
the proposed rules would promote
participation in WEA by smaller and
regional carriers because the supply
chain and level of support for handsets
for smaller and regional carriers
generally lags behind nationwide
carriers. Further, CCA stated the
additional requirements would
disproportionately burden smaller and
regional carriers that operate with small
teams and limited resources. CCA
suggested increased time for compliance
for non-nationwide carriers.
72. Southern Communications
Services, Inc. d/b/a Southern Linc
(Southern Linc) raised concerns similar
to those raised by CCA, namely, that the
Commission should account for the
disproportionate impact that the
proposed requirements in the 2023 WEA
FNPRM would have on smaller and
regional carriers and the Commission
should provide small and medium-sized
mobile service providers additional time
to comply.
73. CTIA—The Wireless Association
(CTIA) argued that to the extent the
proposals made in the 2023 WEA
FNPRM would require a complete
overhaul of the WEA System, that such
changes to the WEA system also may
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86835
disproportionately impact regional and
smaller, rural carriers, who often rely on
third-party vendors to implement WEA
functions and may not be able to bear
the additional technical and financial
burdens, rendering their ongoing
voluntary participation in WEA
infeasible.
74. The Commission considered the
potential impact of the rules proposed
in the IRFA on small entities and we
concluded that these mandates provide
Participating CMS Providers with a
sufficient measure of flexibility to
account for any technical and/or costrelated concerns. The Commission has
determined that implementing these
improvements to WEA are technically
feasible for small entities and other
Participating CMS Providers and the
cost of implementation is reasonable. To
help facilitate compliance with the
requirements in the Third Report and
Order, the Commission adopted a
compliance timeframe that is longer
than the timeframe necessary to
complete the requirements based on the
record. The 30-month timeframe allows
12 months for the appropriate industry
bodies to finalize and publish relevant
standards, 12 months for Participating
CMS Providers and device
manufacturers to develop and integrate
software upgrades consistent with those
standards, and an additional 6 months
to deploy this technology in WEAcapable-mobile devices. The
Commission believes that the public
interest benefits of expanding the reach
and accessibility of WEA significantly
outweigh the costs that small and other
providers will incur to implement the
requirements adopted in the Third
Report and Order.
C. Response to Comments by Chief
Counsel for Advocacy of the Small
Business Administration
75. The Chief Counsel did not file any
comments in response to the proposed
rules in this proceeding.
D. Description and Estimate of the
Number of Small Entities to Which the
Rules Will Apply
76. The RFA directs agencies to
provide a description of and, where
feasible, an estimate of the number of
small entities that may be affected by
the rules adopted herein. The RFA
generally defines the term ‘‘small
entity’’ as having the same meaning as
the terms ‘‘small business,’’ ‘‘small
organization,’’ and ‘‘small governmental
jurisdiction.’’ In addition, the term
‘‘small business’’ has the same meaning
as the term ‘‘small business concern’’
under the Small Business Act.’’ A
‘‘small business concern’’ is one which:
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(1) is independently owned and
operated; (2) is not dominant in its field
of operation; and (3) satisfies any
additional criteria established by the
SBA. The types of entities that will be
affected include Wireless
Communications Services, Radio and
Television Broadcasting and Wireless
Communications Equipment
Manufacturing, Software Publishers,
Noncommercial Educational (NCE) and
Public Broadcast Stations, Cable and
Other Subscription Programming, All
Other Telecommunications providers
(primarily engaged in providing
specialized telecommunications
services, such as satellite tracking,
communications telemetry, and radar
station operation).
E. Description of Projected Reporting,
Recordkeeping, and Other Compliance
Requirements for Small Entities
77. The Third Report and Order will
adopt new or additional reporting,
recordkeeping and/or other compliance
obligations on small entities to report
information about WEA availability in
the WEA Database. Specifically, the
rules require all CMS Providers to: (1)
refresh their WEA election of whether to
participate in WEA ‘‘in whole’’ or ‘‘in
part’’ or not to participate in a
Commission-hosted, publicly available
WEA Database; (2) disclose the entities
on behalf of which it files its election,
irrespective of whether it elects to
participate in WEA, including names of
subsidiary companies and the ‘‘doing
business as’’ names under which a CMS
Provider offer wireless service; (3)
disclose the geographic areas in which
they offer WEA; (4) submit to the WEA
Database a list of all the mobile devices
they offer at the point of sale; and (5)
use the WEA Database as a means of
providing notice of withdrawing their
election to Participating in WEA.
78. The Commission determined that
costs associated with the adopted rules
related to WEA availability reporting to
be minimal for small entities that
participate in WEA in whole or that
otherwise offer WEA in the entirety of
their geographic service area because
such small entities may have already
provided the Commission with the
geospatial data needed to fulfill a
significant aspect of their reporting
obligation in furtherance of their
obligations to support the Commission’s
Broadband Data Collection. Where WEA
is available throughout a wireless
provider’s network, the GIS files used
for the biannual Broadband Data
Collection should serve this purpose. If
a wireless provider does not offer WEA
throughout its network, it should be
allowed to submit a different GIS
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depicting WEA coverage. The
Commission determined that in the
Supporting Document of Study Area
Boundary Data Reporting in Esri
Shapefile Format, the Office of
Information and Regulatory Affairs
estimates that it takes an average of 26
hours for a data scientist to modify a
shapefile. The Commission believes
submitting WEA availability
information in geospatial data format
should require no more time than
modifying a shapefile. Therefore, the
Commission believes 26 hours would be
an upper bound of the time required for
a Participating CMS Provider to report
its WEA availability in geospatial data
format.
79. The Commission reasons that no
additional, ongoing or annualized
burdens will result from this reporting
obligation for small entities and other
Participating CMS Providers because the
requirement that we adopt today does
not change the approach that
Participating CMS Providers must take
to updating their elections once this
one-time renewed election is completed.
For example, the rules adopted in the
Third Report and Order do not impose
annual certification of a CMS Provider’s
participation in WEA, but rather require
reporting in the WEA Database only in
event of a change of a CMS Provider’s
participation in WEA. The Commission
is not currently in a position to
determine whether the rules adopted in
the Third Report and Order will require
small entities to hire attorneys,
engineers, consultants, or other
professionals to comply.
F. Steps Taken To Minimize Significant
Economic Impact on Small Entities, and
Significant Alternatives Considered
80. The Commission continues to
adopt measures to improve WEA and
continues to meet its obligation to
develop the nation’s emergency
preparedness and response
infrastructure by making WEA more
accessible by adding multilingual
(including ASL) functionality,
integrating location-aware maps,
enabling Performance and Public
Awareness tests, and establishing a
WEA Database for Participating CMS
Providers to report information about
WEA availability. While doing so, the
Commission is mindful that small
entities may incur costs; the
Commission weighed these costs against
the public interest benefits of the new
obligations and determined the benefits
outweigh the costs. The specific steps
the Commission has taken to minimize
costs and reduce the economic impact
for small entities and alternatives
considered are discussed below.
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81. In adopting the rule to enable
alerting authorities to display translated
Alert Message content via the use of
emergency alert message templates, the
Commission found the record
demonstrates that machine translation is
not yet ripe for use today in WEA. The
use of alert message templates should
minimize the impact of the adopted
requirements for small entities because
it will limit developing software and
standards to enable machine
translations. Because the alert message
templates will be produced by the
Public Safety and Homeland Security
Bureau after taking into account public
feedback, small entities will not need to
expend resources to translate emergency
messages and develop template alert
messages.
82. In response to concerns about our
proposed compliance timeframe, the
Third Report and Order provided
additional time. The Commission
believes the additional time will help
minimize the burden on small entities.
Additionally, the rules adopted in the
Third Report and Order are
technologically neutral to provide small
entities the flexibility to comply with
our rules using technologies offered by
a variety of vendors.
G. Report to Congress
83. The Commission will send a copy
of the Third Report and Order,
including this FRFA, in a report to be
sent to Congress pursuant to the
Congressional Review Act. In addition,
the Commission will send a copy of the
Third Report and Order, including this
FRFA, to the Chief Counsel for
Advocacy of the SBA. A copy of the
Third Report and Order and FRFA (or
summaries thereof) will also be
published in the Federal Register.
List of Subjects in 47 CFR Part 10
Communications common carriers,
Radio.
Federal Communications Commission.
Marlene Dortch,
Secretary.
Final Rules
For the reasons discussed in the
preamble, the Federal Communications
Commission amends 47 CFR part 10 as
follows:
PART 10—WIRELESS EMERGENCY
ALERTS
1. Effective December 15, 2026, the
authority citation for part 10 is revised
to read as follows:
■
Authority: 47 U.S.C. 151, 152, 154(i),
154(n), 201, 301, 303(b), 303(e), 303(g),
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303(j), 303(r), 307, 309, 316, 403, 544(g), 606,
1201, 1202, 1203, 1204, and 1206.
2. Delayed indefinitely, amend
§ 10.210 by revising paragraph (a)
introductory text, redesignating
paragraph (b) as paragraph (d), adding
new paragraph (b), revising paragraph
(c), and revising the newly redesignated
paragraph (d).
The revisions and addition read as
follows:
■
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§ 10.210 WEA participation election
procedures.
(a) A CMS provider that elects to
transmit WEA Alert Messages must elect
to participate in part or in whole, as
defined by § 10.10(l) and (m), and shall
electronically file in the Commission’s
WEA Database attesting that the
Provider:
*
*
*
*
*
(b) A CMS Provider that elects to
participate in WEA must disclose the
following information in their election
filed in the Commission’s WEA
Database:
(1) The entities on behalf of which the
Participating CMS Provider files its
election, including the subsidiary
companies (whether those subsidiaries
are wholly owned or operated CMS
Providers, Mobile Virtual Network
Operators, or wireless resellers) on
behalf of which their election is filed
and the ‘‘doing business as’’ names
under which a Participating CMS
Provider offers WEA;
(2) The geographic area in which the
Participating CMS Provider agrees to
offer WEA alerts, either as:
(i) An attestation that they offer WEA
in the entirety of their voice coverage
area as reported to the Commission in
the Broadband Data Collection or any
successors; or
(ii) Geospatial data submitted to the
Commission through the WEA Database.
(3) The extent to which all mobile
devices that the Participating CMS
Provider offers at the point of sale are
WEA-capable, as demonstrated by the
following:
(i) The mobile devices, as defined in
§ 10.10(j), that the Participating CMS
Provider offers at their point of sale; and
(ii) The WEA-capable mobile devices,
as defined in § 10.10(k), that the
Participating CMS Provider offers at
their point of sale.
(c) If the terms of a CMS Provider’s
WEA participation change in any
manner described by paragraph (b) of
this section, it must update the
information promptly such that the
information in the WEA Database
accurately reflects the terms of their
WEA participation. Updates (if any) for
the period from August 16 through
VerDate Sep<11>2014
15:56 Dec 14, 2023
Jkt 262001
February 15 must be filed by the
following March 1, and updates for the
period from February 16 through August
15 must be filed by the following
September 1 of each year.
(d) A CMS Provider that elects not to
transmit WEA Alert Messages shall file
electronically in the Commission’s WEA
Database attesting to that fact. Their
filing shall include any subsidiary
companies on behalf of which the
election is filed and the CMS Provider’s
‘‘doing business as’’ names, if
applicable.
■ 3. Delayed indefinitely, amend
§ 10.350 by adding paragraph (d) to read
as follows:
§ 10.350 WEA testing and proficiency
training requirements.
*
*
*
*
*
(d) Performance and Public
Awareness Tests. Participating CMS
Providers may participate in no more
than two (2) WEA tests per county (or
county equivalent), per calendar year
that the public receives by default,
provided that the entity conducting the
test:
(1) Conducts outreach and notifies the
public before the test that live event
codes will be used, but that no
emergency is, in fact, occurring;
(2) To the extent technically feasible,
states in the test message that the event
is only a test;
(3) Coordinates the test among
Participating CMS Providers and with
State and local emergency authorities,
the relevant SECC (or SECCs, if the test
could affect multiple States), and first
responder organizations, such as PSAPs,
police, and fire agencies); and
(4) Provides in widely accessible
formats the notification to the public
required by this paragraph that the test
is only a test and is not a warning about
an actual emergency.
■ 4. Delayed indefinitely, revise
§ 10.480 to read as follows:
§ 10.480
Language support.
(a) Participating CMS Providers are
required to transmit WEA Alert
Messages that are issued in the Spanish
language or that contain Spanishlanguage characters.
(b) Participating CMS Providers are
required to support the display of a prescripted alert pre-installed and stored in
the mobile device that corresponds to
the default language of the mobile
device.
■ 5. Effective December 15, 2026,
amend § 10.500 by adding paragraph (i)
to read as follows:
§ 10.500
*
PO 00000
*
General requirements.
*
Frm 00027
*
Fmt 4700
*
Sfmt 4700
86837
(i) For Alert Messages with a target
area specified by a circle or polygon,
when a device has location services
enabled and has granted location
permissions to its native mapping
application, Participating CMS
Providers must support the presentation
of a map along with an emergency alert
message that includes at least
(1) The shape of the target area,
(2) The user’s location relative to the
target area, and
(3) A geographical representation of a
target area in which both the targeted
area and user are located.
6. Delayed indefinitely, further amend
§ 10.500 by revising paragraph (e) to
read as follows:
■
§ 10.500
General requirements.
*
*
*
*
*
(e) Extraction of alert content in
English and the subscriber-specified
default language, if applicable.
(1) Storing pre-scripted alerts in
English, Spanish, Chinese, Tagalog,
Vietnamese, Arabic, French, Korean,
Russian, Haitian Creole, German, Hindi,
Portuguese, and Italian.
(2) Allowing the subscriber to choose
to receive pre-scripted Alert Messages in
American Sign Language (ASL) instead
of or in addition to their mobile device’s
subscriber-specified default language
setting.
*
*
*
*
*
[FR Doc. 2023–27236 Filed 12–14–23; 8:45 am]
BILLING CODE 6712–01–P
DEPARTMENT OF COMMERCE
National Oceanic and Atmospheric
Administration
50 CFR Part 648
[Docket No. 221223–0282; RTID 0648–
XD584]
Fisheries of the Northeastern United
States; Summer Flounder Fishery;
Quota Transfer From NC to VA
National Marine Fisheries
Service (NMFS), National Oceanic and
Atmospheric Administration (NOAA),
Commerce.
ACTION: Notification of quota transfer.
AGENCY:
NMFS announces that the
State of North Carolina is transferring a
portion of its 2023 commercial summer
flounder quota to the Commonwealth of
Virginia. This adjustment to the 2023
fishing year quota is necessary to
comply with the Summer Flounder,
Scup, and Black Sea Bass Fishery
Management Plan quota transfer
SUMMARY:
E:\FR\FM\15DER1.SGM
15DER1
Agencies
[Federal Register Volume 88, Number 240 (Friday, December 15, 2023)]
[Rules and Regulations]
[Pages 86824-86837]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-27236]
[[Page 86824]]
=======================================================================
-----------------------------------------------------------------------
FEDERAL COMMUNICATIONS COMMISSION
47 CFR Part 10
[PS Docket Nos. 15-94, 15-91; FCC 23-88; FR ID 189576]
Emergency Alert System; Wireless Emergency Alerts
AGENCY: Federal Communications Commission.
ACTION: Final rule.
-----------------------------------------------------------------------
SUMMARY: In this document, the Federal Communications Commission
(Commission) adopts rules for commercial mobile service providers that
have elected to participate in the Wireless Emergency Alert system
(WEA) (Participating CMS Providers) to support WEA messages in the 13
most commonly spoken languages in the U.S. as well as English and
American Sign Language. Participating CMS Providers are to support this
expanded multilingual alerting by enabling mobile devices to display
message templates that will be pre-installed and stored on the mobile
device. The Commission also directs its Public Safety and Homeland
Security Bureau to seek comment on various implementation details of
the multilingual alerting requirements and future expansion to
additional languages. In addition, to help personalize emergency
alerts, the Commission requires participating wireless providers to
support the inclusion of maps in WEA messages that show the alert
recipient's location relative to the geographic area where the
emergency is occurring, and establishes a Commission-hosted database to
provide the public with easy-to-access information on WEA availability.
Wireless providers will be required to supply information on whether
they participate in WEA and, if so, the extent of WEA availability in
their service area and on the mobile devices that they sell. Last, to
support more effective WEA performance and public awareness, the
amended rules enable alerting authorities to send two local WEA tests
per year that the public receives by default, provided that the
alerting authority takes steps to ensure that the public is aware that
the test is, in fact, only a test.
DATES: Effective December 15, 2026, except for the amendments to 47 CFR
10.210(b), (c), and (d)), 10.350(d), 10.480(a) and (b), and 10.500(e),
which are delayed indefinitely. The Federal Communications Commission
will announce the effective dates of the delayed amendments by
publishing documents in the Federal Register.
FOR FURTHER INFORMATION CONTACT: For further information regarding this
Further Notice, please contact Michael Antonino, Cybersecurity and
Communications Reliability Division, Public Safety and Homeland
Security Bureau, (202) 418-7965, or by email to
[email protected]. For additional information concerning the
Paperwork Reduction Act information collection requirements contained
in this document, send an email to [email protected] or contact Nicole
Ongele, Office of Managing Director, Performance and Program
Management, 202-418-2991, or by email to [email protected].
SUPPLEMENTARY INFORMATION: This is a summary of the Commission's Third
Report and Order, FCC 23-88, adopted on October 19, 2023, and released
on October 20, 2023. The full text of this document is available by
downloading the text from the Commission's website at: https://docs.fcc.gov/public/attachments/FCC-23-88A1.pdf.
This Third Report and Order addresses Wireless Emergency Alerts
(WEA). Though this Third Report and Order is not specifically changing
our Part 11 rules regarding the Emergency Alert System (EAS), the
document references both the EAS and WEA dockets and we have
historically sought comment on WEA in both dockets, including the
underlying FNPRM and NPRM to which this Third Report and Order
connects. The rules adopted here amend only Part 10 concerning WEA. We
will consider improvements for the Emergency Alert System (EAS)--to
include support for multilingual EAS--in a forthcoming item that will
amend Part 11 of our rules.
Final Paperwork Reduction Act of 1995 Analysis
This document contains new and modified information collection
requirements subject to the Paperwork Reduction Act of 1995 (PRA),
Public Law 104-13. It will be submitted to the Office of Management and
Budget (OMB) for review under Section 3507(d) of the PRA. OMB, the
general public, and other Federal agencies will be invited to comment
on the new or modified information collection requirements contained in
this proceeding. In addition, we note that pursuant to the Small
Business Paperwork Relief Act of 2002, Public Law 107-198, see 44
U.S.C. 3506(c)(4), we previously sought specific comment on how the
Commission might further reduce the information collection burden for
small business concerns with fewer than 25 employees.
Synopsis
I. Third Report and Order
1. It is essential that the public be able to receive in accessible
language and format WEA Messages that are intended for them. It is also
important that those who initiate these messages and those who rely
upon them can access information about WEA's availability and
performance. Through the requirements the Commission adopts in the
Third Report and Order, the Commission intends to help the millions of
people with access and functional needs, including people who primarily
speak a language other than English or Spanish and those with
disabilities, better understand and take protective actions in response
to WEA messages; improve people's ability to understand and quickly
take protective actions in response to WEAs that they receive; and
provide the nation's alerting authorities with the information they
need to plan for resilient communications during disasters and use WEA
with confidence and foreknowledge. These requirements will meaningfully
improve WEA. The Commission also recognizes that even more can be done
and to that end, will consider improvements for the Emergency Alert
System (EAS)--to include support for multilingual EAS--in a forthcoming
item.
A. Making WEA Available to Millions of People Who Primarily Speak a
Language Other Than English or Spanish and Accessible to People With
Disabilities
2. To expand WEA's reach to millions of people who primarily speak
a language other than English or Spanish who may not be able to
understand the potentially life-saving alerts they receive, the
Commission requires Participating CMS Providers to support multilingual
WEA through the use of Alert Messages translated into the most common
languages (referred to in this item as ``templates''). These templates
would be pre-installed and stored on the mobile device itself. As
described below, where an alerting authority chooses to send a
multilingual Alert Message, the WEA-capable mobile device must be able
to extract and display the relevant template in the subscriber's
default language, if available. See, 47 CFR 10.500(e). If the default
language for a WEA-capable mobile device is set to a language that is
not among those supported by templates, the WEA-capable device must
present the English-language version of the Alert Message.
3. The weight of the record supports expanding WEA's language
capabilities
[[Page 86825]]
through the use of templates. Some alerting authorities are already
using templates to deliver alerts in multiple languages. The approach
the Commission adopts in the Third Report and Order improves upon other
available methods of multilingual WEA messages (e.g., through the use
of an embedded reference that takes the recipient to a website with
content in multiple languages), because the multilingual Alert Message
will be displayed to the user by default.
4. The implementation of multilingual WEA through the use of
templates, as described in the Third Report and Order, integrates two
features that are available today. First, it requires the establishment
of templates. Letters from some of the largest Participating CMS
Providers indicate that implementing template-based WEAs in multiple
languages is feasible. Second, it requires templates to be stored in
the device and triggered upon receipt of a WEA. As the Commission noted
in the 2023 WEA FNPRM, Wireless Emergency Alerts, Amendments to Part 11
of the Commission's Rules Regarding the Emergency Alert System, PS
Docket No. 15-91, 15-94, Further Notice of Proposed Rulemaking, FCC 23-
30 (rel. Apr. 21, 2023) (2023 WEA FNPRM), through a partnership between
ShakeAlert and Google, Android mobile devices are already able to
display alert content pre-installed on mobile devices upon receipt of a
signal from a network of seismic sensors. This application demonstrates
how a template can be ``activated'' by a data element included in Alert
Message metadata, which would prompt the mobile device to display the
relevant template alert message in the mobile device's default language
chosen by the consumer.
5. Promoting multilingual WEA through templates will enhance the
flexibility that alerting authorities have in communicating with their
communities. There may be times where the benefit of delivering an
Alert Message to the public as soon as possible outweighs the need for
additional context that freeform text could provide. The Commission
does not require alerting authorities to use templates, but require CMS
Providers to support them should alerting authorities wish to use them
at their discretion. The Commission defers to alerting authorities on
how best to utilize these new WEA functions for their communities.
6. The Commission further declines to require Participating CMS
Providers to implement multilingual WEA using machine translation at
this time. The Commission will continue to examine the feasibility of
machine translation technologies and its application in connection with
multilingual alerting.
7. As a baseline, the Commission requires Participating CMS
Providers' WEA-capable mobile devices support templates in the 13 most
commonly spoken languages in the United States, based on U.S. Census
data, in addition to English templates. These languages include:
Spanish, Chinese, Tagalog, Vietnamese, Arabic, French, Korean, Russian,
Haitian Creole, German, Hindi, Portuguese, and Italian. This action is
consistent with the request of numerous members of Congress who wrote a
letter urging the Commission to make WEA capable of multilingual
alerting, noting that, without sending WEAs in languages beyond English
and Spanish, ``[l]ives are put at stake without this crucial
information about impending inclement weather events, stay-at-home
orders, AMBER alerts, and other emergencies.'' The Commission agrees
that that the 13 languages for which we require support today would
help make WEA content available to people who primarily speak a
language other than English or Spanish for the first time, and that
this change will most directly benefit those who have historically been
underserved by WEA. The Commission believes that this action will
mitigate a risk observed by researchers that individuals who primarily
speak a language other than English or Spanish may not understand
evacuation notices or instructions, raising the risk of harm.
8. In addition, the Commission requires Participating CMS
Providers' WEA-capable mobile devices to support templates in ASL. The
Commission received a robust record demonstrating that ASL templates
would increase the effectiveness and accessibility of WEAs for people
who are deaf and hard of hearing who use ASL. The Commission believes
there is no adequate substitute for ASL for many individuals in the
deaf and hard of hearing community, and unlike the other languages for
which we require support, however, ASL is not a language to which a
mobile device can be set. Because of this, the Commission requires
Participating CMS Providers' WEA-capable mobile devices to provide
subscribers with the ability to opt-in to receive ASL alerts. The
Commission recognizes that, unlike textual translations, English
language Alert Messages would be translated into ASL by video. To avoid
the risk that ASL templates could unnecessarily consume mobile device
resources for individuals that do not need them, the rules allow the
user's voluntary selection of the option to receive WEAs in ASL to
trigger the mobile device to download ASL templates to the device. WEA-
capable mobile devices need not be sold with ASL templates pre-
installed on them, so long as the templates are available to download
in the manner described here
9. A consumer's choice to receive Alert Message templates in ASL
should override the preferred language setting and the Alert Message
should be extracted in ASL. This approach is necessary to give meaning
to the consumer's choice. Template-based ASL Alert Messages would
function like other template-based Alert Messages in other respects.
10. The Commission directs the Public Safety and Homeland Security
Bureau (Bureau) to develop the specific implementation parameters for
template-based multilingual alerting. In this regard, the Third Report
and Order directs the Bureau to propose and seek comment on a set of
emergency alert messages for support via template as they would be
written in English, the 13 most commonly spoken languages in the U.S.
(Spanish, Chinese, Tagalog, Vietnamese, Arabic, French, Korean,
Russian, Haitian Creole, German, Hindi, Portuguese, and Italian), and
ASL. In identifying this set of emergency alert messages for support
via templates, the Bureau should seek comment on which messages are
most commonly used by alerting authorities, as the 2023 WEA FNPRM
contemplated, as well as those which may be most time-sensitive and
thus critical for immediate comprehension. The Third Report and Order
also directs the Bureau to seek comment on whether this functionality
can be made available on all devices.
11. The Third Report and Order further directs the Bureau to seek
comment on whether the English version of the alert should be displayed
in addition to the multilingual version of the alert, and whether
templates can be customizable to incorporate event-specific
information. The Commission recognizes commenters in the record who
suggest that the multilingual template-based alert be displayed
together with the English-language alert that includes additional
details, to promote a fuller understanding of the nature of the
emergency. Through the incorporation of event-specific information into
templates, we also seek to address concerns that static template-based
alerts may not be flexible enough to be useful, and would reduce an
alerting authority's ability to create regionally and culturally
relevant messages. The Third Report and Order directs the Bureau to
assess and determine the parameters for what is
[[Page 86826]]
feasible and would best serve the public interest in this regard.
12. The Third Report and Order also directs the Bureau to seek
comment on the costs of supporting additional languages after the 13 we
identify today, as well as English and ASL. The Commission believes
that, after the relevant stakeholders standardize and develop the
technology necessary to support template-based multilingual WEA
messages, the costs for adding additional language support via this
process would be negligible, while the countervailing public interest
benefits would be significant. There may be many large immigrant
communities nationwide including some whose members have limited
English proficiency, that are not included in these 13 languages. There
is general agreement that additional languages should be supported, but
there are different approaches for identifying those additional
languages and the record did not coalesce around any particular
languages or methods. The Third Report and Order directs the Bureau to
seek comment on the best approach to determine which additional
languages should be supported and what those languages should be.
13. If minimally burdensome to implement, the Third Report and
Order directs the Bureau to designate additional languages--beyond
English, ASL, and the 13 most commonly spoken languages in the United
States--that should be supported through templates. The Third Report
and Order also directs the Bureau to seek comment on the timeframe in
which these additional languages could be supported. The Commission
also delegate authority to the Bureau to ask any additional questions
relating to the development and deployment of template-based
multilingual alerting that would clarify the technical processes by
which such alerts would be developed, updated, and delivered.
14. After an opportunity for comment, the Bureau will publish an
Order in the Federal Register that establishes the specific
implementation parameters for template-based multilingual alerting,
including identification of the final set of emergency messages for
multilingual WEA support, as well as their accompanying pre-scripted
templates. By proceeding in this manner, the Commission creates an
opportunity for interested parties to take an active role in ensuring
we have selected the correct messages to support through templates and
that we have accurately translated them. The Third Report and Order
requires Participating CMS Providers to comply with the requirements to
support template-based alerting, as well as English, ASL, and the 13
most common languages (Spanish, Chinese, Tagalog, Vietnamese, Arabic,
French, Korean, Russian, Haitian Creole, German, Hindi, Portuguese, and
Italian) within 30 months after the Bureau publishes its Order in the
Federal Register. The Third Report and Order also directs the Bureau to
identify the corresponding timeframe for supporting additional
languages.
15. The Commission believes that 30 months is reasonable to
implement the templates for the 13 languages, as well as English and
ASL. As the Third Report and Order notes, both alert templates and the
extraction of pre-loaded content on a mobile device to display an alert
are functionalities that are already in use today. The Commission
recognizes that additional work is necessary to combine these
functionalities to support multilingual WEA templates and that
implementation of this requirement will require updates to standards,
design development, and deployment efforts. The Commission observes
that mobile device manufacturers and OS vendors have previously proven
capable of developing new functionalities for WEA that required
standards development, design development, and additional deployment
efforts within 30 months. The Third Report and Order does not adopt all
the requirements that the 2023 WEA FNPRM proposed, including the
proposed performance reporting requirements.
16. Applying the 30-month compliance timeframe to all Participating
CMS Providers affords sufficient time to comply. Irrespective of
whether small and rural carriers choose to allocate resources to
participate in the standards process in which wireless industry has
routinely engaged to support compliance with the Commission's WEA
requirements, the record suggests that this process can be completed
within 12 months and will benefit all Participating CMS Providers
equally. The remaining 18 months in the 30-month compliance timeframe
include 12 months for software development and testing and 6 months for
deployment in regular business cycles. The Commission believes that any
delays that small and rural carriers may encounter in accessing the
network equipment or mobile devices needed to support the requirements
adopted today can be accommodated within the 6-month flexibility that
we offer to all Participating CMS Providers. In proposing to require
compliance within 30 months of the rule's publication in the Federal
Register, the Commission used the same record-supported analysis as it
has relied upon since 2016. The Third Report and Order also notes that
the Commission has historically not provided small businesses extra
time to comply with its WEA rules.
17. The Commission also agrees that languages should be maintained
and reassessed to keep pace with evolving communities and technological
capabilities. The Commission therefore anticipates that, in the years
to come, as technology evolves and as language needs change, the
Commission will continue to examine these issues to assess whether
further adjustments are warranted.
18. For a multilingual WEA to reach the intended recipient, the
subscriber must first set the phone to the default language of their
choice. Raising public awareness about this critical step is an
important component of ensuring consumers are able to take advantage of
multilingual alerts. Equally important is helping consumers understand
how to set a WEA-capable device to a default language that enables them
to receive multilingual alerts. The Commission encourages all
stakeholders involved in the distribution of WEA (CMS providers, device
retailers, alerting authorities, and consumer advocates) to conduct
outreach to educate the public about setting their WEA-capable devices
to their preferred language to receive multilingual alerts. The Third
Report and Order also directs the Bureau to work with the Consumer and
Governmental Affairs Bureau in creating a consumer guide that helps
consumers learn about how to set their WEA-enabled devices to their
preferred language and making the guide available in the 13 languages
that we are requiring for WEA today and ASL.
B. Integrating Location-Aware Maps Into Alert Messages
19. To help people personalize threats that potentially affect
them, the Third Report and Order requires WEA-capable mobile devices to
support the presentation of Alert Messages that link the recipient to a
native mapping application on their mobile device to depict the
recipient's geographic position relative to the emergency incident. The
map must include the following features: the overall geographic area,
the contour of the area subject to the emergency alert within that
geographic area, and the alert recipient's location relative to these
geographic areas. The Third Report and Order requires this
functionality only on devices that have access to a mapping
application, where the Alert Message's target area is specified by a
circle or
[[Page 86827]]
polygon, and where the device has enabled location services and has
granted location permissions to its native mapping application.
20. The record demonstrates a compelling public safety need for WEA
messages to include location-aware maps. Location-aware maps will
personalize threats so recipients will more quickly understand whether
an alert applies to them and hasten protective actions. Providing such
maps will spur people to take actions to protect their lives and
property more quickly than they otherwise might, including in
situations where a timely response can save lives. The Commission also
agrees with commenters that location-aware maps could mitigate the
effects of target area overshoot.
21. The Third Report and Order finds that it is technically
feasible to present location-aware maps, provided location services are
enabled and permissions for its use are granted to the native mapping
application. Notably, the Commission's Communications Security,
Reliability and Interoperability Council (CSRIC) VIII finds that it is
technically feasible to integrate location-aware maps into WEA, stating
that ``if the Alert Area is defined [by a circle or polygon,] the WEA
text could be displayed on the device along with a map of the Alert
Area and an indication on the map of the recipient's location.''
Further, the Third Report and Order requires this feature only where
the target area is described as a circle or polygon because, as CSRIC
VIII noted in its recent report on the feasibility of location-aware
maps in connection with WEA, pursuant to our rules and relevant
standards, these are the only target area descriptions that are
transmitted to mobile devices. Mobile devices will need these target
area descriptions to graphically depict the Alert Message's target area
within the native mapping application. Such a mapping capability should
only be required where location services are enabled and permissions
for its use are granted to the native mapping application, because most
modern devices require user permission for locations services to work.
The Commission defers to industry to specify through the standards
process exactly how WEA-capable mobile devices may connect the end user
to the WEA-enabled map. The Third Report and Order only requires that
Participating CMS Providers' WEA-capable mobile devices clearly present
the map or the option to access the map concurrent with the Alert
Message. A few ways this might be achieved are for WEA-capable mobile
devices to display a WEA-enabled map within the WEA message itself, to
display a clickable link to a native mapping application within the WEA
message, or to provide a link via a separate pop-up message that
directs the user to the WEA-enabled map. No additional information
would need to be broadcast over CMS Provider infrastructure to enable
this functionality under any of these approaches. Accordingly, whereas
the Commission proposed to codify this requirement as an Alert Message
requirement for Participating CMS Providers, the record shows that the
only changes needed to effectuate this functionality are in the mobile
device, so the Third Report and Order codifies it as an equipment
requirement instead. See Figure 1 below for an example of how a WEA
location-aware map could look.
[[Page 86828]]
[GRAPHIC] [TIFF OMITTED] TR15DE23.017
22. Figure 1 is based on the look and feel of a common native
mapping application using default settings. The large circle represents
the Alert Message's geographic target area and the small dot with a
lighter shaded uncertainty area around it represents the user's
location. Consumers regularly use the mapping applications in which the
WEA target areas will be presented and are already familiar with how
those applications display user location relative to geographic
features.
23. The Third Report and Order requires Participating CMS Providers
to comply with this requirement 36 months from the rule's publication
in the Federal Register, as proposed. The Commission finds that 36
months allows more than sufficient time for Participating CMS Providers
to complete of all necessary steps to make location-aware maps
available to their subscribers, including technical design, standards
development, testing, and deployment. No commenter demonstrated that
compliance in this timeframe would be a technological impossibility.
Because the Alliance for Telecommunications Industry Solutions (ATIS)
has already begun this work and the Commission believes this
requirement is less complex than others the Third Report and Order has
required to be implemented in similar timeframes, the Commission
believe that 30 months would be sufficient, however, the Third Report
and Order grants Participating CMS Providers an additional six months
to implement mapping to accommodate their concerns.
24. A WEA-enabled map may not be accessible to screen readers,
which means the map may not be useful to blind and low vision
individuals. To ensure that this mapping capability is accessible to as
many people as possible and that the inclusion of maps enhances the
effectiveness of WEA, the Third Report and Order encourages alerting
authorities to continue to include a text-based description of the
Alert Message's target area in their Alert Message. This is of service
to a broad range of users, including those individuals who choose not
to enable location services or grant location permissions to their
device's native mapping application, or those who use legacy devices
without such an application. This will contribute to the overall
clarity of the Alert Message and enable those with vision impairments
and other access and function needs to understand the geographic area
affected by an emergency by using screen readers to understand the
Alert Message's text. The Commission also expects industry to consult
with mobile accessibility experts in the process of standardizing and
developing this functionality to determine whether there are advances
in technology that would allow location information in the map, as well
as the user's location, to be accessible to screen readers.
C. WEA Performance and Public Awareness Testing
25. To allow alerting authorities to develop a better understanding
of how WEA operates within their unique jurisdictions and circumstances
and to engage in important public awareness exercises, the Third Report
and Order requires Participating CMS Providers to support up to two
end-to-end WEA tests, per county (or county equivalent),
[[Page 86829]]
per year, that consumers receive by default. Alerting authorities may
continue to use any Alert Message classification for these tests. A WEA
Performance and Public Awareness Test is not a new or discrete Alert
Message classification. In advance of conducting such a ``WEA
Performance and Public Awareness Test,'' an alerting authority must do
the following: (1) conduct outreach and notify the public in advance of
the planned WEA test and that no emergency is, in fact, occurring; (2)
include in its test message that the alert is ``only a test''; (3)
coordinate the test among Participating CMS Providers that serve the
geographic area targeted by the test, State, local, and Tribal
emergency authorities, relevant State Emergency Communications
Committees (SECCs), and first responder organizations and (4) provide
notification to the public in widely accessible formats that the test
is only a test and is not a warning about an actual emergency.
Participating CMS Providers and alerting authorities should consider
notifying domestic violence support organizations, so that these
organizations can in turn advise those at risk who may have secret
phones to turn off their phones in advance of the test. The Third
Report and Order observes that these conditions also attend alerting
authorities' conduct of EAS ``Live Code'' Tests, which the public
receives by default. Commenters state that these conditions are also
reasonable to apply in the WEA context. Permitting alerting authorities
to conduct limited WEA Performance and Public Awareness Testing as a
matter of course will boost alerting authority and consumer confidence
in WEA, allow alerting authorities to determine if the communications
tools they wish to use, such as website hyperlinks embedded in WEA
messages, will function as intended when needed, and provide WEA
stakeholders with a way to assess Participating CMS Providers'
performance of WEA. WEA Performance and Public Awareness Tests will
also allow alerting authorities to raise awareness about the types of
disasters to which a region is susceptible and provide alerting
authorities with the ability to verify how changes in wireless
providers' service offerings affect the local availability of WEA. By
making it easier for alerting authorities to conduct effective WEA
tests, this action will make WEA more effective overall.
26. The Third Report and Order limits the number of WEA Performance
and Public Awareness Tests that Participating CMS Providers must
support each year by county or county equivalent (for example, by
Tribal land), rather than by alerting authority, as proposed.
Incidental overshoot into a county due to another county's test does
not count against the number of tests a county is allowed to conduct
that intentionally cover that county.
27. However, limiting the number of permissible tests by alerting
authority may be insufficient to mitigate the risk of alerting fatigue
because people in counties over which alerting authorities have
overlapping jurisdictions could receive a large number of additional
WEA tests each year. The Third Report and Order recognizes that public-
facing tests can potentially result in consumers opting out of WEA or
diminish the perceived urgency of responding to emergency alerts. The
outreach that the Third Report and Order requires alerting authorities
to undertake in advance of issuing a WEA Performance and Public
Awareness Test also helps to address commenters' concerns about alert
fatigue. The Third Report and Order distinguishes the negative affect
that erroneous WEA tests can have on public confidence in WEA from WEA
Performance and Public Awareness Tests issued pursuant to the
requirements adopted today. Alerting authorities have the discretion
and judgment to test WEA in a way that serves the interests of their
communities.
28. With these revisions, the Commission removes regulatory
obstacles to WEA performance testing and reduce time and cost burdens
on alert originators by eliminating the need to obtain a waiver. Today,
alerting authorities may conduct end-to-end tests of the WEA system
only using a State/Local WEA Test, which the public does not receive by
default. Instead, only those people who affirmatively opt in to receive
State/Local WEA tests will receive them. Alerting authorities currently
must obtain a waiver to conduct WEA tests that the public receives by
default, which can be cumbersome and place an unnecessary
administrative burden on alerting authorities and CMS Providers. By
doing away with this paperwork requirement, the Third Report and Order
enables alerting authorities to more easily access this important tool.
29. The Commission's experience with ``Live Code'' EAS tests over
the years suggests that two WEA Performance and Public Awareness Tests
per year is sufficient to meet alerting authorities' public safety
objectives and that the preconditions pursuant to which they are issued
are effective at limiting the potential for public confusion. The
Commission has found that effective public awareness testing helps the
public to understand how to respond to WEAs in the event of an actual
emergency. Verizon states that public-facing tests can be a valuable
public education tool. Alert originators who wish to conduct additional
testing may continue to utilize the State/Local WEA test code, which
allows alert originators to send test messages only to those who
proactively opt in to receive them. As the Commission noted in the 2023
WEA FNPRM, the Commission continues to believe that State/Local WEA
Tests are valuable tools for system readiness testing and proficiency
training. To the extent State/Local WEA Tests are used for proficiency
training and alerting authorities' system checks, the fact that the
public does not receive State/Local WEA Tests by default is beneficial.
30. Alerting authorities can use WEA Performance and Public
Awareness Tests as a tool to gather data about how WEA works in
practice, as the Commission has done repeatedly over the years.
Multiple alerting authorities highlight the importance of receiving
data about how WEA performs in their local jurisdictions. State/Local
WEA Tests may be less effective than WEA Performance and Public
Awareness Tests for this purpose because the amount of data that
transmission of a State/Local WEA Test can generate is limited by the
number of people within the target area that have affirmatively opted
in to receive tests of this type. To further facilitate WEA testing for
this purpose, the Commission offers alerting authorities access to a
Commission survey instrument that has proven effective at gathering
data about WEA's reliability, accuracy, and speed. The Third Report and
Order directs the Bureau to develop translations of the survey
materials in the 13 languages we require Participating CMS Providers to
support for multilingual alerting as well as ASL.
31. While the Commission continues to evaluate the record on our
proposed performance reporting requirements, the Commission believe
that this revision of our testing rules will at least help address
alerting authorities' immediate needs for WEA performance information
in their jurisdictions.
32. The Third Report and Order requires Participating CMS Providers
to comply with this requirement within 30 days of the Federal Register
publication of notice that OMB has completed its review of these
information collection requirements, as proposed. No commenter objected
to this proposal.
[[Page 86830]]
D. Establishing a WEA Database for Availability Reporting
33. To equip alerting authorities with information that allows them
to prepare for reliable emergency communications during disasters, the
Third Report and Order requires all CMS Providers to refresh their WEA
election status by filing this information in an electronic database
hosted by the Commission. The WEA Database will be an interactive
portal where CMS Providers submit information about the availability of
WEA on their networks. CMS Providers are required to attest whether
they participate in WEA ``in whole'' (meaning that they have ``agreed
to transmit WEA Messages in a manner consistent with the technical
standards, protocols, procedures, and other technical requirements
implemented by the Commission in the entirety of their geographic
service area,'' and that all mobile devices that they offer at the
point of sale are WEA-capable), ``in part'' (meaning that that they
offer WEA but the geographic service area condition does not apply, the
mobile device condition does not apply, or both), or they may elect not
to participate. Currently, CMS Providers have filed their WEA election
attestations in a static format in a Commission docket, and many have
not been updated since they were first filed over a decade ago.
34. The WEA Database will aggregate WEA participation information
in one location for ease of access and understanding, increasing its
utility for emergency planning purposes and for the public. Alerting
authorities believe they need nuanced information about WEA's
availability, specifically if WEA is not available in every CMS network
in their alert and warning jurisdiction or in every geographic area in
their alert and warning jurisdiction, so that they can make alternative
arrangements to deliver emergency communications. While the Third
Report and Order acknowledges that much of the information that the WEA
Database will contain is already publicly available, the record shows
that we can significantly increase this information's utility by
aggregating it in one place. To the extent that this information is
already publicly available, however, the Commission agrees that it will
be minimally burdensome to provide. Aggregating this information in the
WEA Database will also directly benefit consumers. Accordingly, the
Commission finds that this requirement has potential to help people to
protect their lives and property by encouraging and promoting the use
of smartphones as emergency preparedness tools.
35. The Third Report and Order requires each CMS Provider to
disclose the entities on behalf of which it files its election,
irrespective of whether it elects to participate in WEA. WEA election
attestation disclosures must include (a) the name and WEA participation
of the CMS Provider; (b) the name and WEA participation status of any
subsidiary companies on behalf of which the CMS Provider's election is
filed, including when the subsidiary company is a Mobile Virtual
Network Operator (MVNO) or wireless reseller wholly-owned or operated
by the CMS Provider; (c) any ``doing business as'' names under which
the CMS Provider or its subsidiaries offer wireless service to the
public. The Commission agrees with the King County Emergency Management
that disclosing all of the names under which a CMS Provider does
business is necessary for consumers to meaningfully access the
information that the WEA Database contains because consumers will often
only know a corporate entity by the name under which it markets
service. Similarly, the Commission finds that requiring CMS Providers
to separately identify its WEA participation status and that of each of
its subsidiary entities is necessary to allow consumers to understand
potential nuances in WEA participation among subsidiary entities owned
or controlled by the same parent company (i.e., when the CMS Provider's
participation status is different from an entity on behalf of which
they file (e.g., where one participates in WEA ``in whole'' and the
other ``in part'')).
36. To empower alerting authorities with information about where
WEA is and is not available within their communities, the Third Report
and Order requires Participating CMS Providers to disclose the
geographic areas in which they offer WEA. CMS Providers that offer WEA
in an area that is geographically coextensive with their wireless voice
coverage area may satisfy this requirement by simply attesting to that
fact. For each such provider, the Commission will use the Graphical
Information System (GIS) voice coverage area map that the provider has
already submitted to the Commission in furtherance of their obligations
to the Commission's Broadband Data Collection. We agree with AT&T that
``[t]he use of the voice GIS coverage areas would minimize the
reporting burden on CMSPs while providing Alert Originators with
relevant information about the availability of WEA'' because many CMS
Providers likely already maintain information about their network
coverage in GIS format. Verizon believes that most Participating CMS
Providers do offer WEA in a geographic area that is coextensive with
their wireless voice coverage area. For all such providers, the burden
of compliance with this requirement will be negligible.
37. CMS Providers that offer WEA in an area that is not co-
extensive with their wireless voice coverage area must submit a
geospatial data file compatible with the WEA Database describing their
WEA coverage area to satisfy this requirement. The Commission disagrees
with Verizon and AT&T that the information about Participating CMS
Providers' wireless coverage areas that is publicly available today,
including via the Commission's National Broadband Map, is sufficient to
inform alerting authorities' use of WEA. CMS Providers that choose to
participate in WEA in part do not attest that their WEA service area is
coextensive with their wireless voice coverage area. Without the
additional attestation that the WEA Database will elicit, it would
therefore be unreasonable for an alerting authority to infer that any
information that these CMS Providers make available about their
wireless voice coverage area is representative of their WEA service
area.
38. The Third Report and Order requires Participating CMS Providers
to complete their WEA election attestation by submitting to the WEA
Database a list of all the mobile devices they offer at the point of
sale, indicating for each such device whether it is WEA-capable.
Participating CMS Providers will be able to fulfil this obligation by
listing the devices that they sell and their WEA capabilities via the
WEA Database's online interface.
39. Communities can only benefit from the many WEA enhancements
that the Commission has required Participating CMS Providers to support
to the extent that deployed mobile devices support them. Creating an
aggregated account of the WEA capabilities of the mobile devices that
Participating CMS Providers sell will allow alerting authorities to
understand the extent to which their communities will benefit from
messages crafted to take advantage of modern WEA functionalities, such
as a longer, 360-character version of an Alert Message, a Spanish-
language version of an Alert Message, or clickable hyperlinks.
According to New York City Emergency Management (NYCEM), this
information would ``allow for jurisdictions to supplement the alert
with additional messaging as needed.'' The Association of Public-Safety
Communications
[[Page 86831]]
Officials, Inc. (APCO) observes that this, in turn, will enable
alerting authorities to use WEA more effectively as one emergency
communications tool among many at their disposal. For these reasons,
the Commission does not share AT&T's concern that ``the Commission's
WEA Database is likely to suffer from the same underutilization as the
Commission's database of hearing-aid compatible devices.'' Further,
whereas the Hearing-Aid Compatible database is primarily intended to be
consumer-facing (and each consumer is likely most concerned with the
compatibility of devices that they are personally considering for
purchase from a particular provider), the publication of the WEA data
that will be collected in the WEA Database is primarily intended for
use by alerting authorities that need to have the wholistic view of the
WEA capabilities of mobile devices in use in their communities that the
WEA Database will provide.
40. The Third Report and Order directs the Bureau, in coordination
with the Wireless Telecommunications Bureau and the Office of Economics
and Analytics, to implement the requirements of this collection and the
publication of the data collected. The Third Report and Order further
directs the Bureau to publish information about how Participating CMS
Providers will be able to submit their data and to announce when the
WEA Database is ready to accept filings. The Third Report and Order
requires all CMS Providers, irrespective of whether they have already
submitted a WEA election attestation in the WEA election docket, to
refresh their elections to participate in WEA using the WEA Database
within 90 days of the Bureau's publication of a public notice
announcing (1) OMB approval of any new information collection
requirements or (2) that the WEA Database is ready to accept filings,
whichever is later.
41. Most CMS Providers have not updated their election to transmit
alert messages since filing their initial election in 2008. As a
result, the Commission is concerned that many WEA elections could now
be outdated and do not accurately reflect WEA's current availability.
The Commission agrees with Verizon that ``refreshing service provider
elections are sensible, given the time that has lapsed since service
providers submitted their elections over a decade ago and the many
intervening changes in the wireless industry.'' The Third Report and
Order also allows Participating CMS Providers to use the WEA Database
to notify the Commission of any change of their election to participate
in WEA, whether that change be an increase or decrease in WEA
participation. Participating CMS Providers must continue to notify new
and existing subscribers of their withdrawal using the specific
notification language required by the rules, which triggers a
subscriber's right to terminate their subscription without penalty or
early termination fee. A CMS Provider withdraws from WEA if its
participation status changes from ``in whole'' to ``in part'' or ``no''
or if it changes its participation status from ``in part'' to ``no.''
The Commission proposed to require compliance with this requirement
within 30 days of the publication of this public notice. On our own
initiative, however, the Third Report and Order extends this compliance
timeframe to 90 days to allow Participating CMS Providers the 60-days'
notice that our rules require them to provide to their subscribers in
advance of any withdrawal of their WEA participation. After refreshing
their elections, the Third Report and Order requires Participating CMS
Providers to update their WEA election information in the WEA Database
biannually as with the Commission's Broadband Data Collection (BDC).
The Third Report and Order directs the Bureau to assess, in
coordination with the Commission's Wireless Telecommunications Bureau
and Office of Economics and Analytics the extent to which updates to
geospatial voice coverage data in the Broadband Data Collection can
automatically populate in the WEA Database, reducing the potential
burden of compliance with this requirement. While the FNPRM proposed
for this information to be updated within 30 days of any change to a
Participating CMS Provider's WEA coverage areas or the WEA capabilities
of the mobile devices it sells, the Commission is persuaded that filing
every 6 months (biannually) is consistent with our BDC requirements
would accomplish our goals without unduly burdening Participating CMS
Providers.
42. The Commission is persuaded not to require Participating CMS
Providers to provide an account of their roaming partners via the WEA
Database at this time. The Commission agrees that ``given the
comprehensive roaming arrangements across the industry, maintaining
this information would be too unwieldy for individual providers and
result in confusing, duplicative information for consumers.''
43. The Commission is also persuaded not to require CMS Providers
to attest to the WEA capabilities of resellers of their facilities-
based services at this time, unless those resellers are wholly-owned or
controlled by the CMS Provider. The Third Report and Order agrees that
Participating CMS Providers should not be required to provide
information to which they may not have access, such as participation
information for entities they do not control. The record demonstrates
that Participating CMS Providers may not have access to WEA
participation information about Mobile Virtual Network Operators
(MVNOs) or wireless resellers, even when they have a direct business
relationship with such entities. According to Verizon, ``[f]acilities-
based providers do not directly control and may not have direct
visibility into the WEA capabilities of . . . MVNO/resellers' customer
devices, or all the particular facilities-based providers with whom the
MVNO/reseller has a business relationship,'' and that ``CMS Providers
do not ordinarily have visibility into whether a MVNO/reseller's mobile
devices are WEA-capable or the extent to which an MVNO/reseller is
provisioning its own wireless RAN facilities, for example through CBRS
spectrum.''
44. The Third Report and Order also agrees with Verizon, however,
that ``it is reasonable and appropriate for MVNO/resellers to publicly
disclose the WEA capabilities of the devices and the facilities-based
services they directly offer to their own customers'' because of their
significant role in the wireless marketplace. The Third Report and
Order observe that many MVNOs and wireless resellers have elected to
participate in WEA. The Commission encourages these entities to use the
WEA Database to keep their WEA election information up to date so that
alerting authorities and consumers can be informed about the extent to
which they should expect WEAs to be delivered via their networks.
45. The Third Report and Order determines that information
submitted to the WEA Database under the rules does not warrant
confidential treatment and should be available to the public, as
proposed. The Commission observes that the WEA availability information
that Participating CMS Providers would submit to the WEA Database is
already publicly available, although not aggregated with other WEA
information. The information that Participating CMS Providers would
supply to the WEA Database about their WEA coverage area is already
publicly available through the National Broadband Map, which makes
available for download the mobile voice coverage areas collected
through the Broadband Data Collection. Similarly, many Participating
CMS Providers already make publicly available
[[Page 86832]]
information about the WEA-capable mobile devices that they offer at the
point of sale. The Commission does not believe that the public
availability of this information raises any concerns about national
security or competitive sensitivity, and it would not include any
personally identifiable information or consumer proprietary network
information. No commenter objected to this proposal.
E. Legal Authority
46. The Third Report and Order finds that the Commission has ample
legal basis to adopt the targeted revisions to the rules adopted that
are designed to make WEA more accessible to a wider range of people,
including members of the public who primarily speak a language other
than English or Spanish and people with disabilities. These amendments
are grounded in the Commission's authority under the Communications Act
of 1934, as amended, as well as the WARN Act. The Third Report and
Order rejects commenters' assertions to the contrary.
47. The Competitive Carrier Association (CCA) contends that there
are limits on the Commission's authority to adopt enhancements to the
system given the timing specifications in the WARN Act and its
provision that the Commission ``shall have no rulemaking authority
under this chapter, except as provided in paragraphs (a), (b), (c), and
(f).'' See 47 U.S.C. 1201(a) and (d).
48. Consistent with the WARN Act, WEA ``enable[s] commercial mobile
service alerting capability for commercial mobile service providers
that voluntarily elect to transmit emergency alerts.'' The WEA system
is a voluntary program designed to deliver life-saving emergency
information to the public, and the Commission has worked hard to build
enhancements into the system since it was created. The system now
includes embedded links to additional information, Spanish-language
alerts, and geotargeting designed to help messages reach the intended
audience that needs the information to act in an emergency. Today's
improvements, which will help reach audiences that speak additional
languages or that have disabilities that could limit WEA's utility in
its present form, build on these prior efforts. Those providers opting
to support the system must be prepared to accommodate these
enhancements and to follow the rules that the Commission adopts.
49. With that important context in mind, the Commission finds no
merit in CCA's contentions. Contrary to CCA's view, the time periods
set out in paragraphs (a), (b), and (c) only established deadlines for
initial actions on the directives described in those provisions.
Moreover, paragraph (f), which is also referenced in paragraph (d),
contains no deadline for the Commission's regulatory authority over WEA
technical testing. Under CCA's interpretation of the statute, the
Commissoin's WEA rulemaking authority would have lapsed after
establishing initial rules in 2008; yet this reading is inconsistent
with Congress's amendment of the WARN Act in 2021, when it directed the
Commission to examine the feasibility of expanding the reach of
emergency alerts using new technologies. In fact, a bipartisan group of
lawmakers representing both chambers of Congress has expressed keen
interest in continuing to upgrade WEA to support multilingual
capabilities. Over time, the Commission's enhancements to WEA and
Congress's recognition of the importance of the system, including those
enhancements, reflect Congress's endorsement of how the Commission was
exercising its authority under the WARN Act.
50. In any event, however, the Commission's legal authority
concerning emergency alerts is based not solely on the provisions of
the WARN Act but also on several provisions of the Communications Act,
which is the backdrop against which Congress adopted the WARN Act. In
particular, section 303(b) directs the Commission to ``[p]rescribe the
nature of the service to be rendered'' by licensees. The rule changes
in the Third Report and Order do just that--lay down rules about the
nature of services to be rendered by Participating CMS Providers. They
do so pursuant to the Commission's finding that the ``public
convenience, interest, or necessity requires'' doing so and in
fulfillment of the statutory purpose of ``promoting safety of life and
property through the use of wire and radio communications.'' To the
extent that section 602(d) of the WARN Act limits the Commission's
rulemaking authority, it does so only as to the authority granted under
that Act and does not limit the Commission's preexisting and well-
established authority under the Communications Act. To be clear, the
phrase ``this chapter'' in 47 U.S.C. 1201 refers to chapter 11 of title
47 of the United States Code and corresponds to the phrase ``this
title'' in the original Security and Accountability for Every Port Act,
which referred to title VI thereof, i.e., the WARN Act.
F. Assessing the Benefits and Costs
51. The Commission finds that the benefits from the improvements
made to WEA by the Third Report and Order exceed their cost. In the
2023 WEA FNPRM, the Commission estimated that the proposed rules would
result in an industry-wide, one-time compliance cost of $39.9 million
and an annually recurring cost of $422,500 to update the WEA standards
and software necessary to comply with the rules adopted in this Report
and Order. While the Third Report and Order does not adopt all the 2023
WEA FNPRM's proposals, such as including thumbnail images, modifying
the attention signal and vibration cadence capabilities, or requiring
any performance-related benchmarking or reporting, the Commission
believes that the 2023 WEA FNPRM's estimate remains a reasonable
ceiling for the cost of compliance with the rules adopted in the Third
Report and Order. The activities in which industry will engage to
comply with the requirements we adopt today (the creation and revision
of standards and the development and testing of software) are not
easily amenable to subdivision based on lines of text written or lines
of code programmed. While the WEA standards will undoubtedly require
less revision and less code will need to be written to comply with the
requirements adopted by the Third Report and Order, the Commission does
not attempt to quantify the extent of cost reduction that will result.
The record reflects the significant benefits arising from WEA support
for additional functionalities, including enhancing language support
and providing location-aware maps. These enhanced functionalities of
WEA will make WEAs comprehensible for some language communities for the
first time, helping to keep these vulnerable communities safer during
disasters. These enhancements will also encourage consumers to remain
opted-in to receiving WEA messages and incentivize emergency managers
that are currently not alerting authorities to become authorized with
FEMA to use WEA as a tool for providing information in times of
emergencies. With increased participation by both consumers and
emergency managers, WEAs will be more likely to be both sent and
received, leading to an incremental increase in lives saved, injuries
prevented, and reductions in the cost of deploying first responders.
The Commission bases its assessment of costs on the quantitative
framework on which the Commission relied in the 2023 WEA FNPRM. The
Commission sought comment on the costs and benefits of our proposed
rules
[[Page 86833]]
in the 2023 WEA FNPRM, but received a sparse record in response,
including no dollar figure estimates. Although most of the benefits are
difficult to quantify, the Commission believes they outweigh the
overall costs of the adopted rules.
52. The Commission believes that the rules adopted will result in
benefits measurable in terms of lives saved and injuries and property
damage prevented. The Commission agrees with Verizon that these rule
changes could offer ``tangible safety benefits to consumers and alert
originators.'' According to CTIA and Southern Communications Services,
Inc. d/b/a Southern Linc (Southern Linc), WEA has become one of the
most effective and reliable alert and warning tools for public safety
and the public. The requirements adopted in the Third Report and Order
will both promote the availability of those benefits for a greater
number of people and enhance their benefit for those for whom they were
already available. The Commission also recognizes that it is difficult
to assign precise dollar values to changes to WEA that improve the
public's safety, life, and health.
53. Making WEA Accessible to Millions of People Who Primarily Speak
a Language Other Than English or Spanish. Currently, the 76 CMS
Providers participating in WEA send alerts to 75% of mobile phones in
the country. Among the 26 million people who do not primarily speak
English or Spanish, nearly 15.4 million speak primarily one of the 12
languages that we integrate into the WEA system in addition to English
and Spanish. Assuming 66% of these individuals are covered by the WEA
system, approximately 11.5 million people who have been receiving WEA
messages in languages they may have difficulty comprehending would
understand the content of WEA messages under the proposed WEA language
support. The Commission agrees with Verizon that ``the public safety
benefits to non-English-speaking consumers and communities by improving
access to life-saving information are self-evident.'' Even if alerts
reach just 1% of this population per year (i.e., roughly 150,000
people) the potential of WEA to prevent property damage, injuries, and
deaths could be enormous. Further, over 12 million people are with a
hearing difficulty. Requiring Participating CMS Providers to provide
subscribers with the ability to opt-in to receive ASL alerts would help
effectively prevent property damages, injuries, and loss of life for
these individuals who are deaf or hard-of-hearing.
54. Integrating Location-Aware Maps into Alert Messages. Alert
messages that link the recipient to a native mapping application would
help the public to personalize alerts, allowing them to better
understand the geographic area under threat and their location relative
to it. The Commission agrees with ATIS and NYCEM that location-aware
maps will provide the public with a better understanding of the
emergency alerts they receive. It follows that this will likely cause
recipients to take protective action more quickly than they otherwise
would. This requirement will yield particular benefits in the most
time-sensitive emergencies, such as earthquakes and wildfires, where
every second can count.
55. WEA Performance and Public Awareness Tests. The Commission
agrees with AT&T and Verizon, among others, that adopting rules to
permit alerting authorities to conduct up to two WEA Performance and
Public Awareness Tests per year may improve alerting authorities'
awareness of and confidence in WEA and provide alerting authorities
with a tool to improve consumer education about and confidence in WEA.
This awareness and education will result in more prompt and effective
public response to WEAs when issued, potentially saving lives,
protecting property, and reducing the cost of deploying first
responders. Further, this rule may encourage more alerting authorities
to participate in WEA due to promoting a better understanding of it,
and with increased participation by alerting authorities, more of the
public will benefit from the lifesaving information conveyed by WEA.
The Commission also agrees with APCO that ``[t]esting is fundamental to
public safety communications and will improve the system's
trustworthiness and effectiveness.'' The Commission further believes
harmonizing WEA and EAS test rules would simplify alerting authorities'
efforts to test and exercise their public alert and warning capability
and allow EAS and WEA tests to be more closely and easily coordinated.
56. Establishing a WEA Database for Availability Reporting. The
Third Report and Order determines that the rules establishing a WEA
Database and requiring CMS Providers to refresh their WEA participation
election will equip alerting authorities with information they need to
plan for reliable communications during disasters and raise their
confidence in WEA. The Commission agrees with alerting authorities that
the WEA Database will allow them to know both where WEA is and is not
available within their alert and warning jurisdictions, allowing them
to maximize the public safety value derived from other emergency
communications tools. Creating an aggregated account of the WEA
capabilities of the mobile devices that Participating CMS Providers
sell will also allow alerting authorities to understand the extent to
which their communities will benefit from messages crafted to take
advantage of modern WEA functionalities, such as a longer, 360-
character version of an Alert Message, a Spanish-language version of an
Alert Message, or clickable hyperlinks. The Commission also agrees with
T-Mobile that ``this information will help the public and alert
originators understanding which wireless providers support WEA, where
the service is available, and what handsets can be obtained to reap the
full benefits of WEA.''
57. The Third Report and Order estimates that the rules adopted in
the Third Report and Order could result in an industry-wide, one-time
compliance cost of, at most, $42.4 million to update the WEA standards
and software necessary to comply with the rules adopted in this Third
Report and Order and an annually recurring cost of $422,500 for
recordkeeping and reporting. In the Third Report and Order, the
Commission takes appropriate steps to ensure that these costs are not
unduly burdensome. At the same time, as the Commission observed in the
2023 WEA FNPRM, CMS Providers' participation in WEA is voluntary. Any
Participating CMS Provider that does not wish to comply with the rules
we adopt today may withdraw their election to participate in WEA
without penalty, and incur no implementation costs as a result.
58. Consistent with prior estimates, the one-time cost of $42.4
million to update the WEA standards and software necessary to comply
with the proposals in the Further Notice includes approximately a
$845,000 to update applicable WEA standards and approximately a $41.5
million to update applicable software. The Third Report and Order
quantifies the $845,000 cost of modifying standards as the annual
compensation for 30 network engineers compensated at the national
average wage for their field ($$62.25/hour), plus a 45% mark-up for
benefits ($28.01/hour) working for the amount of time that it takes to
develop a standard (one hour every other week for one year, 26 hours)
for 12 distinct standards. The $41.5 million cost estimate for software
updates consists of $12.2 million for software modifications and $29.3
million for software testing. The Commission quantified the cost of
[[Page 86834]]
modifying software as the annual compensation for one software
developer compensated at the national average wage for their field
($132,930/year), plus a 45% mark-up for benefits ($59,819/year),
working for the amount of time that it takes to develop software (ten
months) at each of the 76 CMS Providers that participate in WEA. The
Commission quantified the cost of testing these modifications
(including integration testing, unit testing and failure testing) to
require 12 software developers compensated at the national average for
their field working for two months at each of the 76 CMS Providers that
participate in WEA. In quantifying costs for software development, the
Commission has used the same framework since 2016 for changes to
software ranging from expanding WEA's maximum character limit to
enhanced geo-targeting. Because the Commission received no comment to
the aforementioned costs framework that specifies a different
analytical framework or dollar figure estimate, the Third Report and
Order finds that it remains accurate to describe the costs attendant to
the rules the Commission proposed. Because the Commission does not
adopt all the rules the Commission proposed in the 2023 WEA FNPRM, the
Commission believes the rules we adopted in the Third Report and Order
will cost less than what was proposed in the 2023 WEA FNPRM, but do not
quantify how much less here.
59. The Commission determines that costs associated with our
adopted rules related to WEA availability reporting to be relatively
low for Participating CMS Providers that participate in WEA in whole or
that otherwise offer WEA in the entirety of their geographic service
area because such Participating CMS Providers have already provided the
Commission with the geospatial data needed to fulfill a significant
aspect of their reporting obligation in furtherance of their
obligations to support the Commission's Broadband Data Collection. The
Commission agrees with T-Mobile that ``[w]here WEA is available
throughout a wireless provider's network, the GIS files used for the
biannual Broadband Data Collection should serve this purpose. If a
wireless provider does not offer WEA throughout its network, it should
be allowed to submit a different GIS depicting WEA coverage.'' The
Commission determines that in the Supporting Document of Study Area
Boundary Data Reporting in Esri Shapefile Format, the Office of
Information and Regulatory Affairs estimates that it takes an average
of 26 hours for a data scientist to modify a shapefile. The Commission
believes submitting WEA availability information in geospatial data
format should require no more time than modifying a shapefile.
Therefore, the Commission believes 26 hours would be an upper bound of
the time required for a Participating CMS Provider to report its WEA
availability in geospatial data format. Given that the average wage
rate is $55.40/hour for data scientists, with a 45% markup for
benefits, we arrive at $80.33 as the hourly compensation rate for a
data scientist. The Commission estimates an aggregate cost of WEA
availability reporting to be approximately $$160,000 ([ap] $80.33 per
hour x 26 hours x 76 providers = $158,732, rounded to $160,000), which
may be recurring on an annual basis since availability may change and
need to be updated over time. Within these 26 hours, the Commission
believes that Participating CMS Providers will also be able to provide
the availability information required by the rules adopted today,
including lists of all the mobile devices the Participating CMS
Provider offers at the point of sale, list of the Participating CMS
Provider's DBAs and subsidiaries, and any changes of WEA service. Many
Participating CMS Providers already create and maintain this
information, and therefore, the Commission believes that providing this
information to the WEA Database would require minimal time burdens and
would be within the cost estimates.
60. No commenter objected to the belief that CMS Providers would
not incur any cost to comply with our proposal to allow alerting
authorities to conduct two public awareness tests per year. Based on
the foregoing analysis, the Commission finds it reasonable to expect
that these improvements will result in lives saved, injuries avoided,
and a reduced need to deploy first responders. The Commission concludes
that the expected public safety benefits exceed the costs imposed by
the rules adopted today.
G. Procedural Matters
61. Regulatory Flexibility Act. The Regulatory Flexibility Act of
1980, as amended (RFA) requires that an agency prepare a regulatory
flexibility analysis for notice and comment rulemakings, unless the
agency certifies that ``the rule will not, if promulgated, have a
significant economic impact on a substantial number of small
entities.'' Accordingly, the Commission has prepared a Final Regulatory
Flexibility Analysis (FRFA) concerning the potential impact of the rule
and policy changes adopted and proposed in the Third Report and Order,
on small entities.
62. Congressional Review Act. The Commission has determined, and
the Administrator of the Office of Information and Regulatory Affairs,
Office of Management and Budget, concurs, that this rule is non-major
under the Congressional Review Act, 5 U.S.C. 804(2). The Commission
will send a copy of this Third Report and Order to Congress and the
Government Accountability Office pursuant 5 U.S.C. 801(a)(1)(A).
63. People With Disabilities. To request materials in accessible
formats for people with disabilities (braille, large print, electronic
files, audio format), send an email to [email protected] or call the
Consumer & Governmental Affairs Bureau at 202-418-0530 (voice).
64. Additional Information. For additional information on this
proceeding, contact Michael Antonino, Cybersecurity and Communications
Reliability Division, Public Safety and Homeland Security Bureau (202)
418-7965, or by email to [email protected].
H. Ordering Clauses
65. Accordingly it is ordered, pursuant to the authority contained
in sections 1, 2, 4(i), 4(n), 301, 303(b), 303(e), 303(g), 303(j),
303(r), 307, 309, 316, 403, and 706 of the Communications Act of 1934,
as amended, 47 U.S.C. 151, 152, 154(i), 154(n), 301, 303(b), 303(e),
303(g), 303(j), 303(r), 307, 309, 403, and 606, as well as by sections
602(a), (b), (c), (f), 603, 604 and 606 of the Warning Alert and
Response Network (WARN) Act, 47 U.S.C. 1201(a), (b), (c), (f), 1203,
1204 and 1206, that this Third Report and Order is hereby adopted.
66. It is further ordered that Part 10 of the Commission's rules is
amended as specified, and such rules will become effective thirty-six
(36) months after publication of this Third Report and Order in the
Federal Register, changes to 47 CFR 10.210 and 10.350, which may
contain new or modified information collection requirements, and will
not become effective until the completion of any review by the Office
of Management and Budget under the Paperwork Reduction Act that the
Public Safety and Homeland Security Bureau (PSHSB) determines is
necessary, and changes to 47 CFR 10.480 and 10.500(e), which are the
subject of a further Bureau-level rulemaking, and will not become
effective until thirty (30) months after the Bureau publishes a
subsequent Order in the Federal Register. PSHSB
[[Page 86835]]
will publish a notice in the Federal Register announcing the relevant
effective date for each of these sections.
67. It is further ordered that the Office of the Managing Director,
Performance & Program Management, shall send a copy of this Third
Report and Order in a report to be sent to Congress and the Government
Accountability Office pursuant to the Congressional Review Act, 5
U.S.C. 801(a)(1)(A).
Final Regulatory Flexibility Analysis
68. As required by the Regulatory Flexibility Act of 1980, as
amended (RFA), an Initial Regulatory Flexibility Analysis (IRFA) was
incorporated into the FNPRM released in June 2023 in this proceeding.
The Commission sought written public comment on the proposals in the
NPRM, including comment on the IRFA. Comments filed addressing the IRFA
are discussed below. This present Final Regulatory Flexibility Analysis
(FRFA) conforms to the RFA.
A. Need for, and Objectives of, the Final Rules
69. In this proceeding, the Commission adopts rules to enhance the
utility of the Wireless Emergency Alert (WEA) system by making it more
accessible and enabling WEAs to provide more personalized alerts.
Specifically, the Commission requires Participating Commercial Mobile
Service Providers (Participating CMS Providers) to enable alerting
authorities to display translated Alert Message content via the use of
emergency alert message templates. In addition, these efforts to make
WEA messages more accessibility extend to the deaf and hard of hearing
community pursuant to the requirement that Participating CMS Providers'
WEA-capable mobile devices support templates in American Sign Language
(ASL). The Commission concludes that enabling the display of translated
Alert Message content via the use of emergency alert message templates
will allow alert originators to inform those communities that primarily
speak a language other than English or Spanish of emergencies and save
more lives. The Commission also adopts rules to require Participating
CMS Providers' WEA-capable mobile devices to support the presentation
of WEA messages that link the recipient to a native mapping
application. This requirement will allow alert originators to
personalize alerts, spurring people to take protective action more
quickly and to understand whether an alert applies to their them.
Further, to allow alerting authorities to understand WEA's reliability,
speed, and accuracy and to promote the use of WEA as a tool for raising
public awareness about emergencies likely to occur, the Commission
requires Participating CMS Providers to support up to two end-to-end
WEA tests, per county or county equivalent, per year, that consumers
receive by default, subject to the conditions described in the Third
Report and Order. The adoption of this rule promotes compliance and
presents a minimal burden for Participating CMS Providers. Finally, the
Commission adopts rules to require Participating CMS Providers to
submit certain information in the WEA Database. Requiring the
disclosure of data outlined in the Third Report and Order will allow
alert originators and consumers more insight into WEA's availability
and enable a transparent understanding of WEA.
70. In light of the significant public safety benefits, which
include the capacity to save lives, mitigate and prevent injuries, the
Commission believes that the actions taken in the Third Report and
Order further the public interest.
B. Summary of Significant Issues Raised by Public Comments in Response
to the IRFA
71. Three commenters specifically addressed the proposed rules and
policies presented in the IRFA. The Competitive Carriers Association
(CCA) argued that flexibility of implementing the proposed rules would
promote participation in WEA by smaller and regional carriers because
the supply chain and level of support for handsets for smaller and
regional carriers generally lags behind nationwide carriers. Further,
CCA stated the additional requirements would disproportionately burden
smaller and regional carriers that operate with small teams and limited
resources. CCA suggested increased time for compliance for non-
nationwide carriers.
72. Southern Communications Services, Inc. d/b/a Southern Linc
(Southern Linc) raised concerns similar to those raised by CCA, namely,
that the Commission should account for the disproportionate impact that
the proposed requirements in the 2023 WEA FNPRM would have on smaller
and regional carriers and the Commission should provide small and
medium-sized mobile service providers additional time to comply.
73. CTIA--The Wireless Association (CTIA) argued that to the extent
the proposals made in the 2023 WEA FNPRM would require a complete
overhaul of the WEA System, that such changes to the WEA system also
may disproportionately impact regional and smaller, rural carriers, who
often rely on third-party vendors to implement WEA functions and may
not be able to bear the additional technical and financial burdens,
rendering their ongoing voluntary participation in WEA infeasible.
74. The Commission considered the potential impact of the rules
proposed in the IRFA on small entities and we concluded that these
mandates provide Participating CMS Providers with a sufficient measure
of flexibility to account for any technical and/or cost-related
concerns. The Commission has determined that implementing these
improvements to WEA are technically feasible for small entities and
other Participating CMS Providers and the cost of implementation is
reasonable. To help facilitate compliance with the requirements in the
Third Report and Order, the Commission adopted a compliance timeframe
that is longer than the timeframe necessary to complete the
requirements based on the record. The 30-month timeframe allows 12
months for the appropriate industry bodies to finalize and publish
relevant standards, 12 months for Participating CMS Providers and
device manufacturers to develop and integrate software upgrades
consistent with those standards, and an additional 6 months to deploy
this technology in WEA-capable-mobile devices. The Commission believes
that the public interest benefits of expanding the reach and
accessibility of WEA significantly outweigh the costs that small and
other providers will incur to implement the requirements adopted in the
Third Report and Order.
C. Response to Comments by Chief Counsel for Advocacy of the Small
Business Administration
75. The Chief Counsel did not file any comments in response to the
proposed rules in this proceeding.
D. Description and Estimate of the Number of Small Entities to Which
the Rules Will Apply
76. The RFA directs agencies to provide a description of and, where
feasible, an estimate of the number of small entities that may be
affected by the rules adopted herein. The RFA generally defines the
term ``small entity'' as having the same meaning as the terms ``small
business,'' ``small organization,'' and ``small governmental
jurisdiction.'' In addition, the term ``small business'' has the same
meaning as the term ``small business concern'' under the Small Business
Act.'' A ``small business concern'' is one which:
[[Page 86836]]
(1) is independently owned and operated; (2) is not dominant in its
field of operation; and (3) satisfies any additional criteria
established by the SBA. The types of entities that will be affected
include Wireless Communications Services, Radio and Television
Broadcasting and Wireless Communications Equipment Manufacturing,
Software Publishers, Noncommercial Educational (NCE) and Public
Broadcast Stations, Cable and Other Subscription Programming, All Other
Telecommunications providers (primarily engaged in providing
specialized telecommunications services, such as satellite tracking,
communications telemetry, and radar station operation).
E. Description of Projected Reporting, Recordkeeping, and Other
Compliance Requirements for Small Entities
77. The Third Report and Order will adopt new or additional
reporting, recordkeeping and/or other compliance obligations on small
entities to report information about WEA availability in the WEA
Database. Specifically, the rules require all CMS Providers to: (1)
refresh their WEA election of whether to participate in WEA ``in
whole'' or ``in part'' or not to participate in a Commission-hosted,
publicly available WEA Database; (2) disclose the entities on behalf of
which it files its election, irrespective of whether it elects to
participate in WEA, including names of subsidiary companies and the
``doing business as'' names under which a CMS Provider offer wireless
service; (3) disclose the geographic areas in which they offer WEA; (4)
submit to the WEA Database a list of all the mobile devices they offer
at the point of sale; and (5) use the WEA Database as a means of
providing notice of withdrawing their election to Participating in WEA.
78. The Commission determined that costs associated with the
adopted rules related to WEA availability reporting to be minimal for
small entities that participate in WEA in whole or that otherwise offer
WEA in the entirety of their geographic service area because such small
entities may have already provided the Commission with the geospatial
data needed to fulfill a significant aspect of their reporting
obligation in furtherance of their obligations to support the
Commission's Broadband Data Collection. Where WEA is available
throughout a wireless provider's network, the GIS files used for the
biannual Broadband Data Collection should serve this purpose. If a
wireless provider does not offer WEA throughout its network, it should
be allowed to submit a different GIS depicting WEA coverage. The
Commission determined that in the Supporting Document of Study Area
Boundary Data Reporting in Esri Shapefile Format, the Office of
Information and Regulatory Affairs estimates that it takes an average
of 26 hours for a data scientist to modify a shapefile. The Commission
believes submitting WEA availability information in geospatial data
format should require no more time than modifying a shapefile.
Therefore, the Commission believes 26 hours would be an upper bound of
the time required for a Participating CMS Provider to report its WEA
availability in geospatial data format.
79. The Commission reasons that no additional, ongoing or
annualized burdens will result from this reporting obligation for small
entities and other Participating CMS Providers because the requirement
that we adopt today does not change the approach that Participating CMS
Providers must take to updating their elections once this one-time
renewed election is completed. For example, the rules adopted in the
Third Report and Order do not impose annual certification of a CMS
Provider's participation in WEA, but rather require reporting in the
WEA Database only in event of a change of a CMS Provider's
participation in WEA. The Commission is not currently in a position to
determine whether the rules adopted in the Third Report and Order will
require small entities to hire attorneys, engineers, consultants, or
other professionals to comply.
F. Steps Taken To Minimize Significant Economic Impact on Small
Entities, and Significant Alternatives Considered
80. The Commission continues to adopt measures to improve WEA and
continues to meet its obligation to develop the nation's emergency
preparedness and response infrastructure by making WEA more accessible
by adding multilingual (including ASL) functionality, integrating
location-aware maps, enabling Performance and Public Awareness tests,
and establishing a WEA Database for Participating CMS Providers to
report information about WEA availability. While doing so, the
Commission is mindful that small entities may incur costs; the
Commission weighed these costs against the public interest benefits of
the new obligations and determined the benefits outweigh the costs. The
specific steps the Commission has taken to minimize costs and reduce
the economic impact for small entities and alternatives considered are
discussed below.
81. In adopting the rule to enable alerting authorities to display
translated Alert Message content via the use of emergency alert message
templates, the Commission found the record demonstrates that machine
translation is not yet ripe for use today in WEA. The use of alert
message templates should minimize the impact of the adopted
requirements for small entities because it will limit developing
software and standards to enable machine translations. Because the
alert message templates will be produced by the Public Safety and
Homeland Security Bureau after taking into account public feedback,
small entities will not need to expend resources to translate emergency
messages and develop template alert messages.
82. In response to concerns about our proposed compliance
timeframe, the Third Report and Order provided additional time. The
Commission believes the additional time will help minimize the burden
on small entities. Additionally, the rules adopted in the Third Report
and Order are technologically neutral to provide small entities the
flexibility to comply with our rules using technologies offered by a
variety of vendors.
G. Report to Congress
83. The Commission will send a copy of the Third Report and Order,
including this FRFA, in a report to be sent to Congress pursuant to the
Congressional Review Act. In addition, the Commission will send a copy
of the Third Report and Order, including this FRFA, to the Chief
Counsel for Advocacy of the SBA. A copy of the Third Report and Order
and FRFA (or summaries thereof) will also be published in the Federal
Register.
List of Subjects in 47 CFR Part 10
Communications common carriers, Radio.
Federal Communications Commission.
Marlene Dortch,
Secretary.
Final Rules
For the reasons discussed in the preamble, the Federal
Communications Commission amends 47 CFR part 10 as follows:
PART 10--WIRELESS EMERGENCY ALERTS
0
1. Effective December 15, 2026, the authority citation for part 10 is
revised to read as follows:
Authority: 47 U.S.C. 151, 152, 154(i), 154(n), 201, 301,
303(b), 303(e), 303(g),
[[Page 86837]]
303(j), 303(r), 307, 309, 316, 403, 544(g), 606, 1201, 1202, 1203,
1204, and 1206.
0
2. Delayed indefinitely, amend Sec. 10.210 by revising paragraph (a)
introductory text, redesignating paragraph (b) as paragraph (d), adding
new paragraph (b), revising paragraph (c), and revising the newly
redesignated paragraph (d).
The revisions and addition read as follows:
Sec. 10.210 WEA participation election procedures.
(a) A CMS provider that elects to transmit WEA Alert Messages must
elect to participate in part or in whole, as defined by Sec. 10.10(l)
and (m), and shall electronically file in the Commission's WEA Database
attesting that the Provider:
* * * * *
(b) A CMS Provider that elects to participate in WEA must disclose
the following information in their election filed in the Commission's
WEA Database:
(1) The entities on behalf of which the Participating CMS Provider
files its election, including the subsidiary companies (whether those
subsidiaries are wholly owned or operated CMS Providers, Mobile Virtual
Network Operators, or wireless resellers) on behalf of which their
election is filed and the ``doing business as'' names under which a
Participating CMS Provider offers WEA;
(2) The geographic area in which the Participating CMS Provider
agrees to offer WEA alerts, either as:
(i) An attestation that they offer WEA in the entirety of their
voice coverage area as reported to the Commission in the Broadband Data
Collection or any successors; or
(ii) Geospatial data submitted to the Commission through the WEA
Database.
(3) The extent to which all mobile devices that the Participating
CMS Provider offers at the point of sale are WEA-capable, as
demonstrated by the following:
(i) The mobile devices, as defined in Sec. 10.10(j), that the
Participating CMS Provider offers at their point of sale; and
(ii) The WEA-capable mobile devices, as defined in Sec. 10.10(k),
that the Participating CMS Provider offers at their point of sale.
(c) If the terms of a CMS Provider's WEA participation change in
any manner described by paragraph (b) of this section, it must update
the information promptly such that the information in the WEA Database
accurately reflects the terms of their WEA participation. Updates (if
any) for the period from August 16 through February 15 must be filed by
the following March 1, and updates for the period from February 16
through August 15 must be filed by the following September 1 of each
year.
(d) A CMS Provider that elects not to transmit WEA Alert Messages
shall file electronically in the Commission's WEA Database attesting to
that fact. Their filing shall include any subsidiary companies on
behalf of which the election is filed and the CMS Provider's ``doing
business as'' names, if applicable.
0
3. Delayed indefinitely, amend Sec. 10.350 by adding paragraph (d) to
read as follows:
Sec. 10.350 WEA testing and proficiency training requirements.
* * * * *
(d) Performance and Public Awareness Tests. Participating CMS
Providers may participate in no more than two (2) WEA tests per county
(or county equivalent), per calendar year that the public receives by
default, provided that the entity conducting the test:
(1) Conducts outreach and notifies the public before the test that
live event codes will be used, but that no emergency is, in fact,
occurring;
(2) To the extent technically feasible, states in the test message
that the event is only a test;
(3) Coordinates the test among Participating CMS Providers and with
State and local emergency authorities, the relevant SECC (or SECCs, if
the test could affect multiple States), and first responder
organizations, such as PSAPs, police, and fire agencies); and
(4) Provides in widely accessible formats the notification to the
public required by this paragraph that the test is only a test and is
not a warning about an actual emergency.
0
4. Delayed indefinitely, revise Sec. 10.480 to read as follows:
Sec. 10.480 Language support.
(a) Participating CMS Providers are required to transmit WEA Alert
Messages that are issued in the Spanish language or that contain
Spanish-language characters.
(b) Participating CMS Providers are required to support the display
of a pre-scripted alert pre-installed and stored in the mobile device
that corresponds to the default language of the mobile device.
0
5. Effective December 15, 2026, amend Sec. 10.500 by adding paragraph
(i) to read as follows:
Sec. 10.500 General requirements.
* * * * *
(i) For Alert Messages with a target area specified by a circle or
polygon, when a device has location services enabled and has granted
location permissions to its native mapping application, Participating
CMS Providers must support the presentation of a map along with an
emergency alert message that includes at least
(1) The shape of the target area,
(2) The user's location relative to the target area, and
(3) A geographical representation of a target area in which both
the targeted area and user are located.
0
6. Delayed indefinitely, further amend Sec. 10.500 by revising
paragraph (e) to read as follows:
Sec. 10.500 General requirements.
* * * * *
(e) Extraction of alert content in English and the subscriber-
specified default language, if applicable.
(1) Storing pre-scripted alerts in English, Spanish, Chinese,
Tagalog, Vietnamese, Arabic, French, Korean, Russian, Haitian Creole,
German, Hindi, Portuguese, and Italian.
(2) Allowing the subscriber to choose to receive pre-scripted Alert
Messages in American Sign Language (ASL) instead of or in addition to
their mobile device's subscriber-specified default language setting.
* * * * *
[FR Doc. 2023-27236 Filed 12-14-23; 8:45 am]
BILLING CODE 6712-01-P