Agency Information Collection Activities: Proposed Collection; Public Comment Request; of the ACL Generic Clearance for the Collection of Routine Customer Feedback OMB 0985-NEW, 78370-78371 [2023-25129]

Download as PDF 78370 Federal Register / Vol. 88, No. 219 / Wednesday, November 15, 2023 / Notices provision of, IL services. The Designated State Entity (DSE) is the agency that, on behalf of the state, receives, accounts for, and disburses funds received under Part B of the Rehabilitation Act of 1973, as amended (the Act). Funds are also made available for the provision of training and technical assistance to Statewide Independent Living Councils (SILCs). The Rehabilitation Act of 1973, as amended, requires three IL program reports: (1) State Plan for Independent Living (SPIL); (2) ILS Program Performance Report; and (3) Center for Independent Living (CIL) Program Performance Report. This request is for the ILS PPR, which is submitted annually by the SILC and DSE in every state, territory, and outlying area that receives Part B funds and in the District of Columbia. The ILS PPRs are used by ACL to assess grantees’ compliance with title VII of the Act, with 45 CFR part 1329 of the Code of Federal Regulations, and with applicable provisions of the HHS Basis of Gender Identity and Sexual Orientation. Understanding these disparities can and should lead to improved service delivery for ACL’s programs and populations. The proposed data collection tools may be found on the ACL website for review at: https://www.acl.gov/aboutacl/public-input. Estimated Program Burden: ACL estimates the burden of this collection of information as follows: The PPR Instrument and Instructions will be sent to representatives of fifty states, the District of Columbia, Puerto Rico, American Samoa, the Commonwealth of the Northern Mariana Islands, Guam, and US Virgin Islands. The approximate burden for completion will be thirty-six hours per respondent, which includes time to review the instructions, read the questions, and complete responses. This results in a total survey burden estimate of 2,016 hours. Respondent/data collection activity Number of respondents Responses per respondent Hours per response Annual burden hours Survey .............................................................................................................. 56 1 36 2016 Dated: November 8, 2023. Alison Barkoff, Principal Deputy Administrator for the Administration for Community Living, performing the duties of the Administrator and the Assistant Secretary for Aging. [FR Doc. 2023–25133 Filed 11–14–23; 8:45 am] BILLING CODE 4154–01–P DEPARTMENT OF HEALTH AND HUMAN SERVICES Administration for Community Living Agency Information Collection Activities: Proposed Collection; Public Comment Request; of the ACL Generic Clearance for the Collection of Routine Customer Feedback OMB 0985–NEW Administration for Community Living, Department of Health and Human Services. ACTION: Notice. AGENCY: The Administration for Community Living (ACL) is announcing an opportunity for the public to comment on the proposed collection of information listed above. Under the Paperwork Reduction Act of 1995 (PRA), Federal agencies are required to publish a notice in the Federal Register concerning each proposed collection of information, including each proposed SUMMARY: ddrumheller on DSK120RN23PROD with NOTICES1 Regulations at 45 CFR part 75. The ILS PPR serves as the primary basis for ACL’s monitoring activities in fulfillment of its responsibilities under sections 706 and 722 of the Act. The PPR is also used by ACL to design CIL and SILC training and technical assistance programs authorized by section 721 of the Act. ACL will adhere to best practices for collection of all demographic information in accordance with OMB guidance—including, but not limited to guidance specific to the collection of sexual orientation and gender identity (SOGI) items that support alignment with Executive Order 13985 on Advancing Racial Equity and Support for Underserved Communities Through the Federal Government, Executive Order 14075 on Advancing Equality for Lesbian, Gay, Bisexual, Transgender, Queer, and Intersex Individuals, and Executive Order 13988 on Preventing and Combating Discrimination on the VerDate Sep<11>2014 17:49 Nov 14, 2023 Jkt 262001 extension of an existing collection of information, and to allow 60 days for public comment in response to the notice. This Information Collection (IC) solicits comments on the IC requirements relating to the ACL Generic Clearance for the Collection of Routine Customer Feedback, a generic mechanism for Collecting Service Delivery Feedback under the Paperwork Reduction Act. DATES: Comments on the collection of information must be submitted electronically by 11:59 p.m. (EST) or postmarked by January 16, 2024. ADDRESSES: Submit electronic comments on the collection of information to: ACL’s Center for Management and Budget Tomakie.Washington@acl.hhs.gov. Submit written comments on the collection of information to Administration for Community Living, 330 C Street SW, Washington, DC, 20201, Attention: Center for Management and Budget PRA Comments. FOR FURTHER INFORMATION CONTACT: Tomakie Washington at 202–795–7336 or Tomakie.Washington@acl.hhs.gov. SUPPLEMENTARY INFORMATION: Under the PRA, Federal agencies must obtain approval from the Office of Management and Budget (OMB) for each collection of PO 00000 Frm 00088 Fmt 4703 Sfmt 4703 information they conduct or sponsor. ‘‘Collection of information’’ is defined as and includes agency requests or requirements that members of the public submit reports, keep records, or provide information to a third party. The PRA requires Federal agencies to provide a 60-day notice in the Federal Register concerning each proposed collection of information, including each proposed extension of an existing collection of information, before submitting the collection to OMB for approval. To comply with this requirement, ACL is publishing a notice of the proposed collection of information set forth in this document. With respect to the following collection of information, ACL invites comments on our burden estimates or any other aspect of this collection of information, including: (1) whether the proposed collection of information is necessary for the proper performance of ACL’s functions, including whether the information will have practical utility; (2) the accuracy of ACL’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used to determine burden estimates; (3) ways to enhance the quality, utility, and clarity of the information to be collected; and E:\FR\FM\15NON1.SGM 15NON1 78371 Federal Register / Vol. 88, No. 219 / Wednesday, November 15, 2023 / Notices (4) ways to minimize the burden of the collection of information on respondents, including using automated collection techniques when appropriate, and other forms of information technology. The Administration for Community Living (ACL) at the Department of Health and Human Services (HHS) is requesting a generic clearance for purposes collecting data with a focus on the awareness, understanding, attitudes, preferences, or experiences of customers or other stakeholders relating to existing or future services, products, or communication materials. ACL defines routine customer feedback as information that provides useful insights to improve existing or future service deliveries, products, or communication materials. ACL is requesting approval for customer surveys with the purpose of the collecting data to assist the agency in improving existing or future service deliveries, products, or communication materials; responses are voluntary: the collection does not impose a significant burden on respondents; the collection does not employ statistical methods to have practical utility; and the data results are not publicly shared. The types of information collection activities will include: 1. Customer Comment Card/Complaint Form 2. Customer Satisfaction Qualitative Surveys 3. Technical Assistance 4. Usability Testing (e.g., website or Software) 5. Small Discussion Group 6. Focus Group 7. One-time or panel discussion groups 8. Moderated, un-moderated, in-person, and/or remote-usability studies 9. Testing of a survey or other collection to refine questions 10. Post-transaction customer surveys 11. On-line surveys ACL was created around the fundamental principle that older adults and people of all ages with disabilities should be able to live where they choose, with the people they choose, and with the ability to participate fully in their communities. By funding services and supports provided primarily by networks of communitybased organizations, and with investments in research, education, and innovation, ACL helps make this principle a reality for millions of Americans. Integral to this role, ACL will use this mechanism to conduct routine customer feedback for ACL programs. The proposed data collection template may be found on the ACL website for review at: https:// www.acl.gov/about-acl/public-input. Estimated Program Burden: ACL estimates the burden of this collection of information as follows: The annual burden hours (2,521) requested, and the anticipated number of respondents (10,086) are based on the number of potential customer feedback respondents. Over the course of a threeyear clearance for this generic information collection, ACL estimates a three-year burden drawdown amount of 7,564.5 burden hours and 30,258 respondents. ESTIMATED ANNUALIZED BURDEN TABLE Form ACL Potential Customer or Stakeholder. ACL Generic Clearance for the Collection of Routine Customer Feedback. Dated: November 8, 2023. Alison Barkoff, Principal Deputy Administrator for the Administration for Community Living, performing the duties of the Administrator and the Assistant Secretary for Aging. [FR Doc. 2023–25129 Filed 11–14–23; 8:45 am] BILLING CODE 4154–01–P DEPARTMENT OF HEALTH AND HUMAN SERVICES Food and Drug Administration [Docket No. FDA–2021–N–0806] Advisory Committee; Nonprescription Drugs Advisory Committee; Renewal AGENCY: Food and Drug Administration, HHS. ddrumheller on DSK120RN23PROD with NOTICES1 Annual number of respondents Type of respondent Notice; renewal of Federal advisory committee. ACTION: The Food and Drug Administration (FDA) is announcing the renewal of the Nonprescription Drugs Advisory Committee by the Commissioner of Food and Drugs (the Commissioner). The Commissioner has SUMMARY: VerDate Sep<11>2014 17:49 Nov 14, 2023 Jkt 262001 10,086 determined that it is in the public interest to renew the Nonprescription Drugs Advisory Committee for an additional 2 years beyond the charter expiration date. The new charter will be in effect until the August 27, 2025, expiration date. DATES: Authority for the Nonprescription Drugs Advisory Committee will expire on August 27, 2025, unless the Commissioner formally determines that renewal is in the public interest. FOR FURTHER INFORMATION CONTACT: Moon Hee Choi, Center for Drug Evaluation and Research, Food and Drug Administration, 10903 New Hampshire Ave., Bldg. 31, Rm. 2417, Silver Spring, MD 20993–0002, 301– 796–9001, NDAC@fda.hhs.gov. SUPPLEMENTARY INFORMATION: Pursuant to 41 CFR 102–3.65 and approval by the Department of Health and Human Services and by the General Services Administration, FDA is announcing the renewal of the Nonprescription Drugs Advisory Committee (the Committee). The Committee is a discretionary Federal advisory committee established PO 00000 Frm 00089 Fmt 4703 Sfmt 4703 Number of responses per respondent 1 Burden hours per response .25 Total annual burden hours 2, 521 to provide advice to the Commissioner. The Committee advises the Commissioner or designee in discharging responsibilities as they relate to helping to ensure safe and effective drugs for human use and, as required, any other product for which FDA has regulatory responsibility. The Committee reviews and evaluates available data concerning the safety and effectiveness of over-the-counter (nonprescription) human drug products, or any other FDA-regulated product, for use in the treatment of a broad spectrum of human symptoms and diseases and advises the Commissioner either on the promulgation of monographs establishing conditions under which these drugs are generally recognized as safe and effective and not misbranded or on the approval of new drug applications for such drugs. The Committee serves as a forum for the exchange of views regarding the prescription and nonprescription status, including switches from one status to another, of these various drug products and combinations thereof. The Committee may also conduct peer E:\FR\FM\15NON1.SGM 15NON1

Agencies

[Federal Register Volume 88, Number 219 (Wednesday, November 15, 2023)]
[Notices]
[Pages 78370-78371]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-25129]


-----------------------------------------------------------------------

DEPARTMENT OF HEALTH AND HUMAN SERVICES

Administration for Community Living


Agency Information Collection Activities: Proposed Collection; 
Public Comment Request; of the ACL Generic Clearance for the Collection 
of Routine Customer Feedback OMB 0985-NEW

AGENCY: Administration for Community Living, Department of Health and 
Human Services.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: The Administration for Community Living (ACL) is announcing an 
opportunity for the public to comment on the proposed collection of 
information listed above. Under the Paperwork Reduction Act of 1995 
(PRA), Federal agencies are required to publish a notice in the Federal 
Register concerning each proposed collection of information, including 
each proposed extension of an existing collection of information, and 
to allow 60 days for public comment in response to the notice. This 
Information Collection (IC) solicits comments on the IC requirements 
relating to the ACL Generic Clearance for the Collection of Routine 
Customer Feedback, a generic mechanism for Collecting Service Delivery 
Feedback under the Paperwork Reduction Act.

DATES: Comments on the collection of information must be submitted 
electronically by 11:59 p.m. (EST) or postmarked by January 16, 2024.

ADDRESSES: Submit electronic comments on the collection of information 
to: ACL's Center for Management and Budget 
[email protected]. Submit written comments on the 
collection of information to Administration for Community Living, 330 C 
Street SW, Washington, DC, 20201, Attention: Center for Management and 
Budget PRA Comments.

FOR FURTHER INFORMATION CONTACT: Tomakie Washington at 202-795-7336 or 
[email protected].

SUPPLEMENTARY INFORMATION: Under the PRA, Federal agencies must obtain 
approval from the Office of Management and Budget (OMB) for each 
collection of information they conduct or sponsor. ``Collection of 
information'' is defined as and includes agency requests or 
requirements that members of the public submit reports, keep records, 
or provide information to a third party. The PRA requires Federal 
agencies to provide a 60-day notice in the Federal Register concerning 
each proposed collection of information, including each proposed 
extension of an existing collection of information, before submitting 
the collection to OMB for approval. To comply with this requirement, 
ACL is publishing a notice of the proposed collection of information 
set forth in this document.
    With respect to the following collection of information, ACL 
invites comments on our burden estimates or any other aspect of this 
collection of information, including:
    (1) whether the proposed collection of information is necessary for 
the proper performance of ACL's functions, including whether the 
information will have practical utility;
    (2) the accuracy of ACL's estimate of the burden of the proposed 
collection of information, including the validity of the methodology 
and assumptions used to determine burden estimates;
    (3) ways to enhance the quality, utility, and clarity of the 
information to be collected; and

[[Page 78371]]

    (4) ways to minimize the burden of the collection of information on 
respondents, including using automated collection techniques when 
appropriate, and other forms of information technology.
    The Administration for Community Living (ACL) at the Department of 
Health and Human Services (HHS) is requesting a generic clearance for 
purposes collecting data with a focus on the awareness, understanding, 
attitudes, preferences, or experiences of customers or other 
stakeholders relating to existing or future services, products, or 
communication materials. ACL defines routine customer feedback as 
information that provides useful insights to improve existing or future 
service deliveries, products, or communication materials. ACL is 
requesting approval for customer surveys with the purpose of the 
collecting data to assist the agency in improving existing or future 
service deliveries, products, or communication materials; responses are 
voluntary: the collection does not impose a significant burden on 
respondents; the collection does not employ statistical methods to have 
practical utility; and the data results are not publicly shared.
    The types of information collection activities will include:

1. Customer Comment Card/Complaint Form
2. Customer Satisfaction Qualitative Surveys
3. Technical Assistance
4. Usability Testing (e.g., website or Software)
5. Small Discussion Group
6. Focus Group
7. One-time or panel discussion groups
8. Moderated, un-moderated, in-person, and/or remote-usability studies
9. Testing of a survey or other collection to refine questions
10. Post-transaction customer surveys
11. On-line surveys

    ACL was created around the fundamental principle that older adults 
and people of all ages with disabilities should be able to live where 
they choose, with the people they choose, and with the ability to 
participate fully in their communities. By funding services and 
supports provided primarily by networks of community-based 
organizations, and with investments in research, education, and 
innovation, ACL helps make this principle a reality for millions of 
Americans. Integral to this role, ACL will use this mechanism to 
conduct routine customer feedback for ACL programs. The proposed data 
collection template may be found on the ACL website for review at: 
https://www.acl.gov/about-acl/public-input.
    Estimated Program Burden: ACL estimates the burden of this 
collection of information as follows:
    The annual burden hours (2,521) requested, and the anticipated 
number of respondents (10,086) are based on the number of potential 
customer feedback respondents. Over the course of a three-year 
clearance for this generic information collection, ACL estimates a 
three-year burden drawdown amount of 7,564.5 burden hours and 30,258 
respondents.

                                        Estimated Annualized Burden Table
----------------------------------------------------------------------------------------------------------------
                                                  Annual  number     Number of
      Type of respondent              Form              of         responses per   Burden hours    Total annual
                                                    respondents     respondent     per response    burden hours
----------------------------------------------------------------------------------------------------------------
ACL Potential Customer or       ACL Generic               10,086               1             .25          2, 521
 Stakeholder.                    Clearance for
                                 the Collection
                                 of Routine
                                 Customer
                                 Feedback.
----------------------------------------------------------------------------------------------------------------


    Dated: November 8, 2023.
Alison Barkoff,
Principal Deputy Administrator for the Administration for Community 
Living, performing the duties of the Administrator and the Assistant 
Secretary for Aging.
[FR Doc. 2023-25129 Filed 11-14-23; 8:45 am]
BILLING CODE 4154-01-P


This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.