Agency Information Collection Activities: Submission for OMB Review; Comment Request, 67299-67300 [2023-21488]
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Federal Register / Vol. 88, No. 188 / Friday, September 29, 2023 / Notices
communication and marketing review
and approval; therefore, MA and Part D
plans are able to modify the language,
content, format, or order of the
enrollment form. The model enrollment
form includes the minimal amount of
information to process the enrollment,
located in Section 1 of the MA/PDP
enrollment form, and other limited
information, in Section 2, that the
sponsor is required (i.e. race and
ethnicity data, accessible format
preference) or chooses (i.e. premium
payment information) to provide to the
beneficiary.
CMS expects MA and PDP
organizations to ensure the enrollment
form complies with CMS’ instructions
regarding content and format. New and
current enrollees that utilize the
enrollment form to elect an MA or Part
D plan must acknowledge the
requirement to: (1) maintain Medicare
Part A and B to stay in MA, or Part A
or B to stay in Part D; (2) reside in the
plan’s service area; (3) make a valid
request during a valid election period;
(4) follow plan rules; (5) consent to the
disclosure and exchange of information
between the plan and CMS; and (6)
enroll in only one Medicare health plan
and that enrollment in the MA or Part
D plan automatically disenrolls them
from any other Medicare health plan
and prescription drug plan.
CMS will use this information to:
track beneficiary enrollment, including
tracking patterns in enrollment by race
and ethnicity, sexual orientation, and
gender identity over time; to identify,
monitor, and develop effective and
efficient strategies and incentives to
reduce and eliminate health and health
care inequities; to validate existing race
and ethnicity imputation methods; and
to ensure that clinically appropriate and
equitable care (in terms of payment,
access and quality) is consistently
provided to all Medicare beneficiaries.
Form Number: CMS–10718 (OMB
control number: 0938–0832); Frequency:
Occasionally; Affected Public:
Individuals and Households, Private
sector—(Business or other for-profits
and Not-for-profit institutions); Number
of Respondents: 19,815,897; Total
Annual Responses: 39,632,597; Total
Annual Hours: 10,557,541. (For policy
questions regarding this collection
contact AnhViet Nguyen at 410–786–
4548).
2. Type of Information Collection
Request: Revision with change to the
currently approved collection; Title of
Information Collection: Bid Pricing Tool
(BPT) for Medicare Advantage (MA)
Plans and Prescription Drug Plans (PDP;
Use: Medicare Advantage organizations
(MAO) and Prescription Drug Plans
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(PDP) are required to submit an
actuarial pricing ‘‘bid’’ for each plan
offered to Medicare beneficiaries for
approval by CMS. The MAOs and PDPs
use the Bid Pricing Tool (BPT) software
to develop their actuarial pricing bid.
The competitive bidding process
defined by the ‘‘The Medicare
Prescription Drug, Improvement, and
Modernization Act’’ (MMA) applies to
both the MA and Part D programs. It is
an annual process that encompasses the
release of the MA rate book in April, the
bid’s that plans submit to CMS in June,
and the release of the Part D and RPPO
benchmarks, which typically occurs in
August. Form Number: CMS–10142
(OMB control number: 0938–0832);
Frequency: Annually; Affected Public:
Private sector—(Business or other forprofits and Not-for-profit institutions);
555; Total Annual Responses: 4,995;
Total Annual Hours: 149,850 (For
policy questions regarding this
collection contact Rachel Shevland at
410–786–3026).
3. Type of Information Collection
Request: Extension of a previously
approved collection; Title of
Information Collection: Quality
Improvement Strategy Implementation
Plan, Progress Report, and Modification
Summary Supplement Forms; Use:
Section 1311(c)(1)(E) of the Affordable
Care Act requires qualified health plans
(QHPs) offered through an Exchange
must implement a quality improvement
strategy (QIS) as described in section
1311(g)(1). Section 1311(g)(3) of the
Affordable Care Act specifies the
guidelines under Section 1311(g)(2)
shall require the periodic reporting to
the applicable Exchange the activities
that a qualified health plan has
conducted to implement a strategy as
described in section 1311(g)(1). CMS
intends to have QHP issuers complete
the appropriate QIS forms annually for
implementation and progress reporting
of their quality improvement strategies.
The QIS forms will include topics to
assess an issuer’s compliance in creating
a payment structure that provides
increased reimbursement or other
incentives to improve the health
outcomes of plan enrollees, prevent
hospital readmissions, improve patient
safety and reduce medical errors,
promote wellness and health, and
reduce health and health care
disparities, as described in Section
1311(g)(1) of the Affordable Care Act.
QIS forms will allow: (1) the
Department of Health & Human Services
(HHS) to evaluate the compliance and
adequacy of QHP issuers’ quality
improvement efforts, as required by
Section 1311(c) of the Affordable Care
Act, and (2) HHS will use the issuers’
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67299
validated information to evaluate the
issuers’ quality improvement strategies
for compliance with the requirements of
Section 1311(g) of the Affordable Care
Act. Form Number: CMS–10540 (OMB
control number: 0938–1286); Frequency:
Annually; Affected Public: Public sector
(Individuals and Households), Private
sector (Business or other for-profits and
not-for-profit institutions); Number of
Respondents: 250; Total Annual
Responses: 250; Total Annual Hours:
4,933. (For policy questions regarding
this collection contact Preeti Hans at
301.492.5144).
Dated: September 26, 2023.
William N. Parham, III,
Director, Paperwork Reduction Staff, Office
of Strategic Operations and Regulatory
Affairs.
[FR Doc. 2023–21523 Filed 9–28–23; 8:45 am]
BILLING CODE 4120–01–P
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Centers for Medicare & Medicaid
Services
[Document Identifier: CMS–10710]
Agency Information Collection
Activities: Submission for OMB
Review; Comment Request
Centers for Medicare &
Medicaid Services, Health and Human
Services (HHS).
ACTION: Notice.
AGENCY:
The Centers for Medicare &
Medicaid Services (CMS) is announcing
an opportunity for the public to
comment on CMS’ intention to collect
information from the public. Under the
Paperwork Reduction Act of 1995
(PRA), federal agencies are required to
publish notice in the Federal Register
concerning each proposed collection of
information, including each proposed
extension or reinstatement of an existing
collection of information, and to allow
a second opportunity for public
comment on the notice. Interested
persons are invited to send comments
regarding the burden estimate or any
other aspect of this collection of
information, including the necessity and
utility of the proposed information
collection for the proper performance of
the agency’s functions, the accuracy of
the estimated burden, ways to enhance
the quality, utility, and clarity of the
information to be collected, and the use
of automated collection techniques or
other forms of information technology to
minimize the information collection
burden.
SUMMARY:
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67300
Federal Register / Vol. 88, No. 188 / Friday, September 29, 2023 / Notices
Comments on the collection(s) of
information must be received by the
OMB desk officer by October 30, 2023.
ADDRESSES: Written comments and
recommendations for the proposed
information collection should be sent
within 30 days of publication of this
notice to www.reginfo.gov/public/do/
PRAMain . Find this particular
information collection by selecting
‘‘Currently under 30-day Review—Open
for Public Comments’’ or by using the
search function.
To obtain copies of a supporting
statement and any related forms for the
proposed collection(s) summarized in
this notice, please access the CMS PRA
website by copying and pasting the
following web address into your web
browser: https://www.cms.gov/
Regulations-and-Guidance/Legislation/
PaperworkReductionActof1995/PRAListing
FOR FURTHER INFORMATION CONTACT:
William Parham at (410) 786–4669.
SUPPLEMENTARY INFORMATION: Under the
Paperwork Reduction Act of 1995 (PRA)
(44 U.S.C. 3501–3520), federal agencies
must obtain approval from the Office of
Management and Budget (OMB) for each
collection of information they conduct
or sponsor. The term ‘‘collection of
information’’ is defined in 44 U.S.C.
3502(3) and 5 CFR 1320.3(c) and
includes agency requests or
requirements that members of the public
submit reports, keep records, or provide
information to a third party. Section
3506(c)(2)(A) of the PRA (44 U.S.C.
3506(c)(2)(A)) requires federal agencies
to publish a 30-day notice in the
Federal Register concerning each
proposed collection of information,
including each proposed extension or
reinstatement of an existing collection
of information, before submitting the
collection to OMB for approval. To
comply with this requirement, CMS is
publishing this notice that summarizes
the following proposed collection(s) of
information for public comment:
1. Type of Information Collection
Request: Extension of a currently
approved collection; Title of
Information Collection: Generic
Clearance for Improving Customer
Experience (OMB Circular A–11,
Section 280 Implementation); Use:
Whether seeking a loan, Social Security
benefits, veterans benefits, or other
services provided by the Federal
Government, individuals and businesses
expect Government customer services to
be efficient and intuitive, just like
services from leading private-sector
organizations. Yet the 2016 American
Consumer Satisfaction Index and the
2017 Forrester Federal Customer
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DATES:
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Experience Index show that, on average,
Government services lag nine
percentage points behind the private
sector.
A modern, streamlined and
responsive customer experience means:
raising government-wide customer
experience to the average of the private
sector service industry; developing
indicators for high-impact Federal
programs to monitor progress towards
excellent customer experience and
mature digital services; and providing
the structure (including increasing
transparency) and resources to ensure
customer experience is a focal point for
agency leadership. To support this,
OMB Circular A–11 Section 280
established government-wide standards
for mature customer experience
organizations in government and
measurement. To enable Federal
programs to deliver the experience
taxpayers deserve, they must undertake
three general categories of activities:
conduct ongoing customer research,
gather and share customer feedback, and
test services and digital products.
These data collection efforts may be
either qualitative or quantitative in
nature or may consist of mixed
methods. Additionally, data may be
collected via a variety of means,
including but not limited to electronic
or social media, direct or indirect
observation (i.e., in person, video and
audio collections), interviews,
questionnaires, surveys, and focus
groups. The Centers for Medicare and
Medicaid Services (CMS) will limit its
inquiries to data collections that solicit
strictly voluntary opinions or responses.
Steps will be taken to ensure anonymity
of respondents in each activity covered
by this request.
The results of the data collected will
be used to improve the delivery of
Federal services and programs. It will
include the creation of personas,
customer journey maps, and reports and
summaries of customer feedback data
and user insights. It will also provide
government-wide data on customer
experience that can be displayed on
performance.gov to help build
transparency and accountability of
Federal programs to the customers they
serve.
CMS will collect this information by
electronic means when possible, as well
as by mail, fax, telephone, technical
discussions, and in-person interviews.
CMS may also utilize observational
techniques to collect this information.
Form Number: CMS–10710 (OMB
control number: 0938–1382); Frequency:
Occasionally; Affected Public:
Individuals or Households; Private
Sector (business or other for-profits, not-
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Sfmt 4703
for-profit institutions), State, Local or
Tribal governments; Federal
government; and Universities; Number
of Respondents: 1,001,750; Number of
Responses: Varied, dependent upon the
data collection method used. The
possible response time to complete a
questionnaire or survey may be 3
minutes or up to 2 hours to participate
in an interview.; Total Annual Hours:
51,175.
Dated: September 26, 2023.
William N. Parham, III,
Director, Paperwork Reduction Staff, Office
of Strategic Operations and Regulatory
Affairs.
[FR Doc. 2023–21488 Filed 9–28–23; 8:45 am]
BILLING CODE 4120–01–P
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Centers for Medicare & Medicaid
Services
[Document Identifier: CMS–1561 and CMS–
1561A]
Agency Information Collection
Activities: Proposed Collection;
Comment Request
Centers for Medicare &
Medicaid Services, Health and Human
Services (HHS).
ACTION: Notice.
AGENCY:
The Centers for Medicare &
Medicaid Services (CMS) is announcing
an opportunity for the public to
comment on CMS’ intention to collect
information from the public. Under the
Paperwork Reduction Act of 1995 (the
PRA), federal agencies are required to
publish notice in the Federal Register
concerning each proposed collection of
information (including each proposed
extension or reinstatement of an existing
collection of information) and to allow
60 days for public comment on the
proposed action. Interested persons are
invited to send comments regarding our
burden estimates or any other aspect of
this collection of information, including
the necessity and utility of the proposed
information collection for the proper
performance of the agency’s functions,
the accuracy of the estimated burden,
ways to enhance the quality, utility, and
clarity of the information to be
collected, and the use of automated
collection techniques or other forms of
information technology to minimize the
information collection burden.
DATES: Comments must be received by
November 28, 2023.
ADDRESSES: When commenting, please
reference the document identifier or
SUMMARY:
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]]>Agencies
[Federal Register Volume 88, Number 188 (Friday, September 29, 2023)]
[Notices]
[Pages 67299-67300]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-21488]
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
Centers for Medicare & Medicaid Services
[Document Identifier: CMS-10710]
Agency Information Collection Activities: Submission for OMB
Review; Comment Request
AGENCY: Centers for Medicare & Medicaid Services, Health and Human
Services (HHS).
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: The Centers for Medicare & Medicaid Services (CMS) is
announcing an opportunity for the public to comment on CMS' intention
to collect information from the public. Under the Paperwork Reduction
Act of 1995 (PRA), federal agencies are required to publish notice in
the Federal Register concerning each proposed collection of
information, including each proposed extension or reinstatement of an
existing collection of information, and to allow a second opportunity
for public comment on the notice. Interested persons are invited to
send comments regarding the burden estimate or any other aspect of this
collection of information, including the necessity and utility of the
proposed information collection for the proper performance of the
agency's functions, the accuracy of the estimated burden, ways to
enhance the quality, utility, and clarity of the information to be
collected, and the use of automated collection techniques or other
forms of information technology to minimize the information collection
burden.
[[Page 67300]]
DATES: Comments on the collection(s) of information must be received by
the OMB desk officer by October 30, 2023.
ADDRESSES: Written comments and recommendations for the proposed
information collection should be sent within 30 days of publication of
this notice to www.reginfo.gov/public/do/PRAMain . Find this particular
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.
To obtain copies of a supporting statement and any related forms
for the proposed collection(s) summarized in this notice, please access
the CMS PRA website by copying and pasting the following web address
into your web browser: https://www.cms.gov/Regulations-and-Guidance/Legislation/PaperworkReductionActof1995/PRA-Listing
FOR FURTHER INFORMATION CONTACT: William Parham at (410) 786-4669.
SUPPLEMENTARY INFORMATION: Under the Paperwork Reduction Act of 1995
(PRA) (44 U.S.C. 3501-3520), federal agencies must obtain approval from
the Office of Management and Budget (OMB) for each collection of
information they conduct or sponsor. The term ``collection of
information'' is defined in 44 U.S.C. 3502(3) and 5 CFR 1320.3(c) and
includes agency requests or requirements that members of the public
submit reports, keep records, or provide information to a third party.
Section 3506(c)(2)(A) of the PRA (44 U.S.C. 3506(c)(2)(A)) requires
federal agencies to publish a 30-day notice in the Federal Register
concerning each proposed collection of information, including each
proposed extension or reinstatement of an existing collection of
information, before submitting the collection to OMB for approval. To
comply with this requirement, CMS is publishing this notice that
summarizes the following proposed collection(s) of information for
public comment:
1. Type of Information Collection Request: Extension of a currently
approved collection; Title of Information Collection: Generic Clearance
for Improving Customer Experience (OMB Circular A-11, Section 280
Implementation); Use: Whether seeking a loan, Social Security benefits,
veterans benefits, or other services provided by the Federal
Government, individuals and businesses expect Government customer
services to be efficient and intuitive, just like services from leading
private-sector organizations. Yet the 2016 American Consumer
Satisfaction Index and the 2017 Forrester Federal Customer Experience
Index show that, on average, Government services lag nine percentage
points behind the private sector.
A modern, streamlined and responsive customer experience means:
raising government-wide customer experience to the average of the
private sector service industry; developing indicators for high-impact
Federal programs to monitor progress towards excellent customer
experience and mature digital services; and providing the structure
(including increasing transparency) and resources to ensure customer
experience is a focal point for agency leadership. To support this, OMB
Circular A-11 Section 280 established government-wide standards for
mature customer experience organizations in government and measurement.
To enable Federal programs to deliver the experience taxpayers deserve,
they must undertake three general categories of activities: conduct
ongoing customer research, gather and share customer feedback, and test
services and digital products.
These data collection efforts may be either qualitative or
quantitative in nature or may consist of mixed methods. Additionally,
data may be collected via a variety of means, including but not limited
to electronic or social media, direct or indirect observation (i.e., in
person, video and audio collections), interviews, questionnaires,
surveys, and focus groups. The Centers for Medicare and Medicaid
Services (CMS) will limit its inquiries to data collections that
solicit strictly voluntary opinions or responses. Steps will be taken
to ensure anonymity of respondents in each activity covered by this
request.
The results of the data collected will be used to improve the
delivery of Federal services and programs. It will include the creation
of personas, customer journey maps, and reports and summaries of
customer feedback data and user insights. It will also provide
government-wide data on customer experience that can be displayed on
performance.gov to help build transparency and accountability of
Federal programs to the customers they serve.
CMS will collect this information by electronic means when
possible, as well as by mail, fax, telephone, technical discussions,
and in-person interviews. CMS may also utilize observational techniques
to collect this information.
Form Number: CMS-10710 (OMB control number: 0938-1382); Frequency:
Occasionally; Affected Public: Individuals or Households; Private
Sector (business or other for-profits, not-for-profit institutions),
State, Local or Tribal governments; Federal government; and
Universities; Number of Respondents: 1,001,750; Number of Responses:
Varied, dependent upon the data collection method used. The possible
response time to complete a questionnaire or survey may be 3 minutes or
up to 2 hours to participate in an interview.; Total Annual Hours:
51,175.
Dated: September 26, 2023.
William N. Parham, III,
Director, Paperwork Reduction Staff, Office of Strategic Operations and
Regulatory Affairs.
[FR Doc. 2023-21488 Filed 9-28-23; 8:45 am]
BILLING CODE 4120-01-P
