Submission of Information Collection for OMB Review; Comment Request; Generic Clearance for the Collection of Qualitative and Quantitative Feedback on Agency Service Delivery, 58623-58624 [2023-18458]

Download as PDF Federal Register / Vol. 88, No. 165 / Monday, August 28, 2023 / Notices 20555, at 301–415–1969, or by email at Wendy.Moore@nrc.gov. MATTERS TO BE CONSIDERED: Week of August 28, 2023 There are no meetings scheduled for the week of August 28, 2023. Week of September 4, 2023—Tentative There are no meetings scheduled for the week of September 4, 2023. Week of September 11, 2023—Tentative Tuesday, September 12, 2023 10:00 a.m. All Employees Meeting (Public Meeting), (Contact: Anthony de Jesus: 301–287–9219; Adrienne Brown: 301–415–3764) Additional Information: The meeting will be held in the Two White Flint North auditorium, 11555 Rockville Pike, Rockville, Maryland. The public is invited to attend the Commission’s meeting live by webcast at the Web address—https://video.nrc.gov/. Thursday, September 14, 2023 10:00 a.m. Briefing on NRC International Activities (Closed— Ex. 1 & 9) Week of September 18, 2023—Tentative There are no meetings scheduled for the week of September 18, 2023. Week of September 25, 2023—Tentative There are no meetings scheduled for the week of September 25, 2023. Week of October 2, 2023—Tentative There are no meetings scheduled for the week of October 2, 2023. CONTACT PERSON FOR MORE INFORMATION: For more information or to verify the status of meetings, contact Wesley Held at 301–287–3591 or via email at Wesley.Held@nrc.gov. The NRC is holding the meetings under the authority of the Government in the Sunshine Act, 5 U.S.C. 552b. Dated: August 24, 2023. For the Nuclear Regulatory Commission. Monika G. Coflin, Technical Coordinator, Office of the Secretary. [FR Doc. 2023–18610 Filed 8–24–23; 4:15 pm] BILLING CODE 7590–01–P lotter on DSK11XQN23PROD with NOTICES1 PUBLIC BUILDINGS REFORM BOARD Notice of Public Meeting by the Public Buildings Reform Board Public Buildings Reform Board. ACTION: Notice of public meeting. AGENCY: As provided by the Federal Assets Sale and Transfer Act of 2016 SUMMARY: VerDate Sep<11>2014 15:55 Aug 25, 2023 Jkt 259001 (FASTA), the Public Buildings Reform Board (PBRB) is holding its eighth public meeting. At this meeting, the Board will discuss the progress of past rounds and well as plans for the second round to be submitted in late 2024. DATES: The meeting is scheduled for Thursday, September 28, 2023 from 11 a.m. to 12 noon (eastern daylight time). ADDRESSES: The meeting will be held at the JLL offices at 2020 K St. NW, Washington, DC 20006. Registration for the meeting is required: https:// forms.gle/DoXvky7Br5XxErVH9. FOR FURTHER INFORMATION CONTACT: Paul Walden, PBRB, at (202) 716–8165, or questions and comments can be forwarded to the PBRB Team by email at fastainfo@pbrb.gov. SUPPLEMENTARY INFORMATION: Background: FASTA created the PBRB as an independent Board to identify opportunities for the Federal government to significantly reduce its inventory of civilian real property and thereby reduce costs. The Board is directed, within 6 months of its formation, to recommend to the Office of Management and Budget (OMB) the sale of not fewer than five properties not on the list of surplus or excess with a fair market value of not less than $500 million and not more than $750 million. In two subsequent rounds over a fiveyear period, the Board is responsible for making recommendations for other sales, consolidations, property disposals or redevelopment of up to $7.25 billion. Format and Registration: The format for the meeting will be panel discussions with appropriate time allowed for a Q&A segment. Interested participants must register for the public meeting via this link: https://forms.gle/ DoXvky7Br5XxErVH9. Individuals wishing to attend who require special assistance or accommodations must contact the PBRB Team at fastainfo@pbrb.gov at least 12 days prior to the event. Portions of the meeting may be held in executive session if the Board is considering issues involving classified or proprietary information. A transcript of the public meeting will be uploaded to pbrb.gov shortly after the session. If you have any additional questions, please email fastainfo@ pbrb.gov. Authority: Public Law 114–287, 130 Stat 1463. Paul Walden, Executive Director, Federal Register Liaison, Public Buildings Reform Board. [FR Doc. 2023–17586 Filed 8–25–23; 8:45 am] BILLING CODE P PO 00000 Frm 00082 Fmt 4703 Sfmt 4703 58623 PENSION BENEFIT GUARANTY CORPORATION Submission of Information Collection for OMB Review; Comment Request; Generic Clearance for the Collection of Qualitative and Quantitative Feedback on Agency Service Delivery Pension Benefit Guaranty Corporation. ACTION: Notice of request for extension of OMB approval. AGENCY: The Pension Benefit Guaranty Corporation is requesting that the Office of Management and Budget (OMB) extend approval, under the Paperwork Reduction Act, of the collection of information on qualitative and quantitative feedback on PBGC’s service delivery (OMB Control Number 1212– 0066; expires October 31, 2023). This notice informs the public of PBGC’s request and solicits comments on the proposed information collection. This collection of information was developed as part of a Federal Government-wide effort to streamline the process for seeking feedback from the public on service delivery. DATES: Comments must be received on or before September 27, 2023 to be assured of consideration. ADDRESSES: Written comments and recommendations for the proposed information collection should be sent within 30 days of publication of this notice to www.reginfo.gov/public/do/ PRAMain. Find this particular information collection by selecting ‘‘Currently under 30-day Review—Open for Public Comments’’ or by using the search function. All comments received will be posted without change to PBGC’s website, https://www.pbgc.gov, including any personal information provided. Do not submit comments that include any personally identifiable information or confidential business information. A copy of the request will be posted on PBGC’s website at https:// www.pbgc.gov/prac/laws-andregulation/federal-register-notices-openfor-comment. It may also be obtained without charge by writing to the Disclosure Division, disclosure@ pbgc.gov, Office of the General Counsel of PBGC, 445 12th Street SW, Washington, DC 20024–2101; or, calling 202–229–4040 during normal business hours. If you are deaf or hard of hearing or have a speech disability, please dial 7–1–1 to access telecommunications relay services. FOR FURTHER INFORMATION CONTACT: Melissa Rifkin (rifkin.melissa@ pbgc.gov), Attorney, Regulatory Affairs SUMMARY: E:\FR\FM\28AUN1.SGM 28AUN1 lotter on DSK11XQN23PROD with NOTICES1 58624 Federal Register / Vol. 88, No. 165 / Monday, August 28, 2023 / Notices Division, Office of the General Counsel, Pension Benefit Guaranty Corporation, 445 12th Street SW, Washington, DC 20024–2101; 202–229–6563. (If you are deaf or hard of hearing, or have a speech disability, please dial 7–1–1 to access telecommunications relay services.) SUPPLEMENTARY INFORMATION: This information collection activity will gather qualitative and quantitative customer and stakeholder feedback in an efficient, timely manner, in accordance with PBGC’s commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on the public’s perceptions and opinions. By quantitative feedback we mean numeric scores evaluating PBGC services and customer satisfaction using the American Customer Satisfaction Index (ACSI) methodology. This feedback provides insights into customer or stakeholder perceptions, experiences and expectations, provides early warnings of issues with service, and focuses attention on areas where changes in PBGC’s communication with the public, in training of staff, or in operations might improve the delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between PBGC and its customers and stakeholders. These collections also allow feedback to contribute directly to the improvement of program management. The solicitation of feedback targets areas such as: timeliness, appropriateness, accuracy of information, courtesy, efficiency of service delivery, and resolution of issues with service delivery. Responses will be assessed to plan and inform efforts to improve or maintain the quality of service offered to the public. If this information were not collected, vital feedback from customers and stakeholders on PBGC’s services would be unavailable. PBGC only submits a collection for approval under this generic clearance if it meets the following conditions: • The collections are voluntary; • The collections are low-burden for respondents (based on considerations of total burden hours, total number of respondents, or burden-hours per respondent) and are low-cost for both the respondents and the Federal Government; • The collections are noncontroversial and do not raise issues of concern to other Federal agencies; • Any collection is targeted to the solicitation of opinions from respondents who have experience with VerDate Sep<11>2014 15:55 Aug 25, 2023 Jkt 259001 the program or may have experience with the program in the near future; • Personally identifiable information (PII) is collected only to the extent necessary and is not retained; • Except for information that will be included in PBGC’s annual report, information gathered will be used only internally for general service improvement and program management purposes and is not intended for release outside of the agency; • Information gathered will not be used for the purpose of substantially informing influential policy decisions; and • Information from qualitative surveys gathered will yield qualitative results; the collections will not be designed or expected to yield statistically reliable results or be used as though the results are generalizable to the population of interest; • Information from quantitative surveys will be based on statistical methods and will yield quantitative results, such as satisfaction scores that can be generalized to the population. As a general matter, these information collections will not result in any new system of records containing privacy information and will not ask questions of a sensitive nature, such as sexual behavior and attitudes, religious beliefs, and other matters that are commonly considered private. Annually, over the next three years, PBGC estimates that it will conduct three activities involving about 2,430 respondents, each of whom will provide one response. The number of respondents will vary by activity: 80 for usability testing, 50 for focus groups (5 groups of 10 respondents), and 2,300 for customer satisfaction surveys. PBGC estimates the annual burden of this collection of information as 755 hours: one hour per response for usability testing (total 80 hours); 2 hours per response for focus groups (total 100 hours); and 15 minutes per response for customer satisfaction surveys (total 575 hours). No cost burden to the public is anticipated. The existing collection of information was approved under OMB control number 1212–0066 (expires October 31, 2023). On May 16, 2023, PBGC published in the Federal Register a notice at 88 FR 31289 informing the public of its intent to request an extension of this collection of information and solicited public comment. No comments were received. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. PO 00000 Frm 00083 Fmt 4703 Sfmt 4703 Issued in Washington, DC. Stephanie Cibinic, Deputy Assistant General Counsel for Regulatory Affairs, Pension Benefit Guaranty Corporation. [FR Doc. 2023–18458 Filed 8–25–23; 8:45 am] BILLING CODE 7709–02–P POSTAL REGULATORY COMMISSION [Docket Nos. MC2023–235 and CP2023–238; MC2023–236 and CP2023–239; MC2023–238 and CP2023–241] New Postal Products Postal Regulatory Commission. Notice. AGENCY: ACTION: The Commission is noticing a recent Postal Service filing for the Commission’s consideration concerning a negotiated service agreement. This notice informs the public of the filing, invites public comment, and takes other administrative steps. DATES: Comments are due: August 29, 2023. SUMMARY: Submit comments electronically via the Commission’s Filing Online system at https:// www.prc.gov. Those who cannot submit comments electronically should contact the person identified in the FOR FURTHER INFORMATION CONTACT section by telephone for advice on filing alternatives. ADDRESSES: FOR FURTHER INFORMATION CONTACT: David A. Trissell, General Counsel, at 202–789–6820. SUPPLEMENTARY INFORMATION: Table of Contents I. Introduction II. Docketed Proceeding(s) I. Introduction The Commission gives notice that the Postal Service filed request(s) for the Commission to consider matters related to negotiated service agreement(s). The request(s) may propose the addition or removal of a negotiated service agreement from the Market Dominant or the Competitive product list, or the modification of an existing product currently appearing on the Market Dominant or the Competitive product list. Section II identifies the docket number(s) associated with each Postal Service request, the title of each Postal Service request, the request’s acceptance date, and the authority cited by the Postal Service for each request. For each request, the Commission appoints an officer of the Commission to represent the interests of the general public in the E:\FR\FM\28AUN1.SGM 28AUN1

Agencies

[Federal Register Volume 88, Number 165 (Monday, August 28, 2023)]
[Notices]
[Pages 58623-58624]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-18458]


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PENSION BENEFIT GUARANTY CORPORATION


Submission of Information Collection for OMB Review; Comment 
Request; Generic Clearance for the Collection of Qualitative and 
Quantitative Feedback on Agency Service Delivery

AGENCY: Pension Benefit Guaranty Corporation.

ACTION: Notice of request for extension of OMB approval.

-----------------------------------------------------------------------

SUMMARY: The Pension Benefit Guaranty Corporation is requesting that 
the Office of Management and Budget (OMB) extend approval, under the 
Paperwork Reduction Act, of the collection of information on 
qualitative and quantitative feedback on PBGC's service delivery (OMB 
Control Number 1212-0066; expires October 31, 2023). This notice 
informs the public of PBGC's request and solicits comments on the 
proposed information collection. This collection of information was 
developed as part of a Federal Government-wide effort to streamline the 
process for seeking feedback from the public on service delivery.

DATES: Comments must be received on or before September 27, 2023 to be 
assured of consideration.

ADDRESSES: Written comments and recommendations for the proposed 
information collection should be sent within 30 days of publication of 
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular 
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function. All 
comments received will be posted without change to PBGC's website, 
https://www.pbgc.gov, including any personal information provided. Do 
not submit comments that include any personally identifiable 
information or confidential business information.
    A copy of the request will be posted on PBGC's website at https://www.pbgc.gov/prac/laws-and-regulation/federal-register-notices-open-for-comment. It may also be obtained without charge by writing to the 
Disclosure Division, [email protected], Office of the General Counsel 
of PBGC, 445 12th Street SW, Washington, DC 20024-2101; or, calling 
202-229-4040 during normal business hours. If you are deaf or hard of 
hearing or have a speech disability, please dial 7-1-1 to access 
telecommunications relay services.

FOR FURTHER INFORMATION CONTACT: Melissa Rifkin 
([email protected]), Attorney, Regulatory Affairs

[[Page 58624]]

Division, Office of the General Counsel, Pension Benefit Guaranty 
Corporation, 445 12th Street SW, Washington, DC 20024-2101; 202-229-
6563. (If you are deaf or hard of hearing, or have a speech disability, 
please dial 7-1-1 to access telecommunications relay services.)

SUPPLEMENTARY INFORMATION: This information collection activity will 
gather qualitative and quantitative customer and stakeholder feedback 
in an efficient, timely manner, in accordance with PBGC's commitment to 
improving service delivery. By qualitative feedback we mean information 
that provides useful insights on the public's perceptions and opinions. 
By quantitative feedback we mean numeric scores evaluating PBGC 
services and customer satisfaction using the American Customer 
Satisfaction Index (ACSI) methodology. This feedback provides insights 
into customer or stakeholder perceptions, experiences and expectations, 
provides early warnings of issues with service, and focuses attention 
on areas where changes in PBGC's communication with the public, in 
training of staff, or in operations might improve the delivery of 
products or services. These collections will allow for ongoing, 
collaborative and actionable communications between PBGC and its 
customers and stakeholders. These collections also allow feedback to 
contribute directly to the improvement of program management.
    The solicitation of feedback targets areas such as: timeliness, 
appropriateness, accuracy of information, courtesy, efficiency of 
service delivery, and resolution of issues with service delivery. 
Responses will be assessed to plan and inform efforts to improve or 
maintain the quality of service offered to the public. If this 
information were not collected, vital feedback from customers and 
stakeholders on PBGC's services would be unavailable.
    PBGC only submits a collection for approval under this generic 
clearance if it meets the following conditions:
     The collections are voluntary;
     The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government;
     The collections are non-controversial and do not raise 
issues of concern to other Federal agencies;
     Any collection is targeted to the solicitation of opinions 
from respondents who have experience with the program or may have 
experience with the program in the near future;
     Personally identifiable information (PII) is collected 
only to the extent necessary and is not retained;
     Except for information that will be included in PBGC's 
annual report, information gathered will be used only internally for 
general service improvement and program management purposes and is not 
intended for release outside of the agency;
     Information gathered will not be used for the purpose of 
substantially informing influential policy decisions; and
     Information from qualitative surveys gathered will yield 
qualitative results; the collections will not be designed or expected 
to yield statistically reliable results or be used as though the 
results are generalizable to the population of interest;
     Information from quantitative surveys will be based on 
statistical methods and will yield quantitative results, such as 
satisfaction scores that can be generalized to the population.
    As a general matter, these information collections will not result 
in any new system of records containing privacy information and will 
not ask questions of a sensitive nature, such as sexual behavior and 
attitudes, religious beliefs, and other matters that are commonly 
considered private.
    Annually, over the next three years, PBGC estimates that it will 
conduct three activities involving about 2,430 respondents, each of 
whom will provide one response. The number of respondents will vary by 
activity: 80 for usability testing, 50 for focus groups (5 groups of 10 
respondents), and 2,300 for customer satisfaction surveys.
    PBGC estimates the annual burden of this collection of information 
as 755 hours: one hour per response for usability testing (total 80 
hours); 2 hours per response for focus groups (total 100 hours); and 15 
minutes per response for customer satisfaction surveys (total 575 
hours). No cost burden to the public is anticipated.
    The existing collection of information was approved under OMB 
control number 1212-0066 (expires October 31, 2023). On May 16, 2023, 
PBGC published in the Federal Register a notice at 88 FR 31289 
informing the public of its intent to request an extension of this 
collection of information and solicited public comment. No comments 
were received. An agency may not conduct or sponsor, and a person is 
not required to respond to, a collection of information unless it 
displays a currently valid OMB control number.

    Issued in Washington, DC.
Stephanie Cibinic,
Deputy Assistant General Counsel for Regulatory Affairs, Pension 
Benefit Guaranty Corporation.
[FR Doc. 2023-18458 Filed 8-25-23; 8:45 am]
BILLING CODE 7709-02-P
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