Agency Information Collection Request. 30-Day Public Comment Request, 44133 [2023-14537]
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44133
Federal Register / Vol. 88, No. 131 / Tuesday, July 11, 2023 / Notices
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
[Document Identifier: OS–0990-new]
Agency Information Collection
Request. 30-Day Public Comment
Request
Office of the Secretary, HHS.
Notice.
AGENCY:
ACTION:
In compliance with the
requirement of the Paperwork
Reduction Act of 1995, the Office of the
Secretary (OS), Department of Health
and Human Services, is publishing the
following summary of a proposed
collection for public comment.
DATES: Comments on the ICR must be
received on or before August 10, 2023.
ADDRESSES: Written comments and
recommendations for the proposed
information collection should be sent
within 30 days of publication of this
notice to www.reginfo.gov/public/do/
PRAMain. Find this particular
information collection by selecting
‘‘Currently under 30-day Review—Open
for Public Comments’’ or by using the
search function.
FOR FURTHER INFORMATION CONTACT:
Sherrette Funn, Sherrette.Funn@hhs.gov
or (202) 264–0041, or PRA@HHS.GOV.
When submitting comments or
requesting information, please include
the document identifier 0990-New-30D
and project title for reference.
SUPPLEMENTARY INFORMATION: Interested
persons are invited to send comments
regarding this burden estimate or any
SUMMARY:
on areas where communication, training
or changes in operations might improve
delivery of such opportunities and
services. These voluntary collections
will allow for ongoing, collaborative and
actionable communications between
HHS and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
The solicitation of feedback will target
areas such as: (1) legibility, readability,
comprehension, and accessibility and
inclusion of ASFR services; (2)
timeliness, appropriateness, and
accuracy of information within services
delivered by ASFR; (3) efficiency of
service delivery, and resolution of
issues with service delivery; and (4) any
other reasonable area of exploration
engendered by this review. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
The annual collections are lowburden for respondents (based on
considerations of total burden hours,
total number of respondents, or burdenhours per respondent) and are low-cost
for both the respondents and the Federal
Government. Moreover, Personally
identifiable information (PII) will be
collected only to the extent necessary. If
this information is not collected, vital
feedback from customers and
stakeholders on the Agency’s services
will be unavailable. Such assessments
would better equip HHS to develop
policies and programs that deliver
resources and benefits equitably to all.
other aspect of this collection of
information, including any of the
following subjects: (1) The necessity and
utility of the proposed information
collection for the proper performance of
the agency’s functions; (2) the accuracy
of the estimated burden; (3) ways to
enhance the quality, utility, and clarity
of the information to be collected; and
(4) the use of automated collection
techniques or other forms of information
technology to minimize the information
collection burden.
Title of the Collection: Customer
Experience in The Office of the
Assistant Secretary for Financial
Resources Service Delivery.
Type of Collection: NEW.
OMB No. 0990–XXXX.
Abstract: The U.S. Department of
Health and Human Services (HHS)
Office of the Assistant Secretary for
Financial Resources (ASFR) is
requesting 3 year OMB approval for the
Customer Experience in The Office of
the Assistant Secretary for Financial
Resources Service Delivery initiative.
The proposed information collection
activity provides a means to garner
quantitative and qualitative customer
and stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving access to and service
delivery. This feedback will (1) provide
insights into customer or stakeholder
perceptions, experiences and
expectations; (2) uncover issues that
create barriers to funding or the system
to deliver them; and (3) focus attention
ESTIMATED ANNUALIZED BURDEN TABLE
ddrumheller on DSK120RN23PROD with NOTICES1
Type of
respondent
Number of
respondents
Number
responses per
respondent
Average
burden per
response
(in hours)
Total burden
hours
Post Submission Survey ..................................................................................
Post Submission Interview Script ....................................................................
Moderated Usability Test Script .......................................................................
Focus Group Script ..........................................................................................
1000
200
300
200
1
1
1
1
15/60
1
1
1
250
200
300
200
Total ..........................................................................................................
1700
........................
........................
950
Sherrette A. Funn,
Paperwork Reduction Act Reports Clearance
Officer, Office of the Secretary.
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
[FR Doc. 2023–14537 Filed 7–10–23; 8:45 am]
National Institutes of Health
BILLING CODE 4150–04–P
National Institute of Diabetes and
Digestive and Kidney Diseases; Notice
of Closed Meeting
Pursuant to section 1009 of the
Federal Advisory Committee Act, as
amended, notice is hereby given of the
following meeting.
VerDate Sep<11>2014
17:25 Jul 10, 2023
Jkt 259001
PO 00000
Frm 00033
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confidential trade secrets or commercial
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E:\FR\FM\11JYN1.SGM
11JYN1
]]>Agencies
[Federal Register Volume 88, Number 131 (Tuesday, July 11, 2023)]
[Notices]
[Page 44133]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-14537]
[[Page 44133]]
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
[Document Identifier: OS-0990-new]
Agency Information Collection Request. 30-Day Public Comment
Request
AGENCY: Office of the Secretary, HHS.
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: In compliance with the requirement of the Paperwork Reduction
Act of 1995, the Office of the Secretary (OS), Department of Health and
Human Services, is publishing the following summary of a proposed
collection for public comment.
DATES: Comments on the ICR must be received on or before August 10,
2023.
ADDRESSES: Written comments and recommendations for the proposed
information collection should be sent within 30 days of publication of
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.
FOR FURTHER INFORMATION CONTACT: Sherrette Funn, [email protected]
or (202) 264-0041, or [email protected]. When submitting comments or
requesting information, please include the document identifier 0990-
New-30D and project title for reference.
SUPPLEMENTARY INFORMATION: Interested persons are invited to send
comments regarding this burden estimate or any other aspect of this
collection of information, including any of the following subjects: (1)
The necessity and utility of the proposed information collection for
the proper performance of the agency's functions; (2) the accuracy of
the estimated burden; (3) ways to enhance the quality, utility, and
clarity of the information to be collected; and (4) the use of
automated collection techniques or other forms of information
technology to minimize the information collection burden.
Title of the Collection: Customer Experience in The Office of the
Assistant Secretary for Financial Resources Service Delivery.
Type of Collection: NEW.
OMB No. 0990-XXXX.
Abstract: The U.S. Department of Health and Human Services (HHS)
Office of the Assistant Secretary for Financial Resources (ASFR) is
requesting 3 year OMB approval for the Customer Experience in The
Office of the Assistant Secretary for Financial Resources Service
Delivery initiative. The proposed information collection activity
provides a means to garner quantitative and qualitative customer and
stakeholder feedback in an efficient, timely manner, in accordance with
the Administration's commitment to improving access to and service
delivery. This feedback will (1) provide insights into customer or
stakeholder perceptions, experiences and expectations; (2) uncover
issues that create barriers to funding or the system to deliver them;
and (3) focus attention on areas where communication, training or
changes in operations might improve delivery of such opportunities and
services. These voluntary collections will allow for ongoing,
collaborative and actionable communications between HHS and its
customers and stakeholders. It will also allow feedback to contribute
directly to the improvement of program management.
The solicitation of feedback will target areas such as: (1)
legibility, readability, comprehension, and accessibility and inclusion
of ASFR services; (2) timeliness, appropriateness, and accuracy of
information within services delivered by ASFR; (3) efficiency of
service delivery, and resolution of issues with service delivery; and
(4) any other reasonable area of exploration engendered by this review.
Responses will be assessed to plan and inform efforts to improve or
maintain the quality of service offered to the public.
The annual collections are low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the Federal Government. Moreover, Personally identifiable
information (PII) will be collected only to the extent necessary. If
this information is not collected, vital feedback from customers and
stakeholders on the Agency's services will be unavailable. Such
assessments would better equip HHS to develop policies and programs
that deliver resources and benefits equitably to all.
Estimated Annualized Burden Table
----------------------------------------------------------------------------------------------------------------
Number Average burden
Type of respondent Number of responses per per response Total burden
respondents respondent (in hours) hours
----------------------------------------------------------------------------------------------------------------
Post Submission Survey.......................... 1000 1 15/60 250
Post Submission Interview Script................ 200 1 1 200
Moderated Usability Test Script................. 300 1 1 300
Focus Group Script.............................. 200 1 1 200
---------------------------------------------------------------
Total....................................... 1700 .............. .............. 950
----------------------------------------------------------------------------------------------------------------
Sherrette A. Funn,
Paperwork Reduction Act Reports Clearance Officer, Office of the
Secretary.
[FR Doc. 2023-14537 Filed 7-10-23; 8:45 am]
BILLING CODE 4150-04-P
