Agency Information Collection Activity: (Customer Satisfaction Surveys), 43420-43421 [2023-14292]
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ddrumheller on DSK120RN23PROD with NOTICES1
43420
Federal Register / Vol. 88, No. 129 / Friday, July 7, 2023 / Notices
Federal Docket Management System
(FDMS) at www.Regulations.gov or to
Brian Hurley, National Cemetery
Administration (42E), Department of
Veterans Affairs, 810 Vermont Avenue
NW, Washington, DC 20420 or email to
Brian.Hurley1@va.gov. Please refer to
‘‘OMB Control No. 2900–0546’’ in any
correspondence. During the comment
period, comments may be viewed online
through FDMS.
FOR FURTHER INFORMATION CONTACT:
Maribel Aponte, Office of Enterprise
and Integration, Data Governance
Analytics (008), 810 Vermont Ave. NW,
Washington, DC 20006, (202) 266–4688
or email maribel.aponte@va.gov. Please
refer to ‘‘OMB Control No. 2900–0546’’
in any correspondence.
SUPPLEMENTARY INFORMATION: Under the
PRA of 1995, Federal agencies must
obtain approval from the Office of
Management and Budget (OMB) for each
collection of information they conduct
or sponsor. This request for comment is
being made pursuant to Section
3506(c)(2)(A) of the PRA.
With respect to the following
collection of information, NCA invites
comments on: (1) whether the proposed
collection of information is necessary
for the proper performance of NCA’s
functions, including whether the
information will have practical utility;
(2) the accuracy of NCA’s estimate of the
burden of the proposed collection of
information; (3) ways to enhance the
quality, utility, and clarity of the
information to be collected; and (4)
ways to minimize the burden of the
collection of information on
respondents, including through the use
of automated collection techniques or
the use of other forms of information
technology.
Authority: 38 U.S.C. 2402.
Title: Gravesite Reservation
Questionnaire.
OMB Control Number: 2900–0546.
Type of Review: Extension of a
currently approved collection.
Abstract: The information is needed
to determine if individuals holding
gravesite set-asides wish to retain their
set-aside or their wish to relinquish it.
An agency may not conduct or sponsor,
and a person is not required to respond
to a collection of information unless it
displays a currently valid OMB control
number.
Affected Public: Individuals or
Households.
Estimated Annual Burden: 4,167
hours.
Estimated Average Burden per
Respondent: 10 minutes each.
Frequency of Response: One-time.
Estimated Number of Respondents:
25,000.
VerDate Sep<11>2014
18:55 Jul 06, 2023
Jkt 259001
By direction of the Secretary.
Dorothy Glasgow,
VA PRA Clearance Officer, (Alt) Office of
Enterprise and Integration/Data Governance
Analytics, Department of Veterans Affairs.
[FR Doc. 2023–14420 Filed 7–6–23; 8:45 am]
BILLING CODE 8320–01–P
DEPARTMENT OF VETERANS
AFFAIRS
[OMB Control No. 2900–0567]
Agency Information Collection Activity
Under OMB Review: Presidential
Memorial Certificate Form
National Cemetery
Administration, Department of Veterans
Affairs.
ACTION: Notice.
AGENCY:
In compliance with the
Paperwork Reduction Act (PRA) of
1995, this notice announces that the
National Cemetery Administration
(NCA), Department of Veterans Affairs,
will submit the collection of
information abstracted below to the
Office of Management and Budget
(OMB) for review and comment. The
PRA submission describes the nature of
the information collection and its
expected cost and burden and it
includes the actual data collection
instrument.
SUMMARY:
Written comments and
recommendations for the proposed
information collection should be sent
within 30 days of publication of this
notice by clicking on the following link
www.reginfo.gov/public/do/PRAMain,
select ‘‘Currently under Review—Open
for Public Comments’’, then search the
list for the information collection by
Title or ‘‘OMB Control No. 2900–0567.’’
FOR FURTHER INFORMATION CONTACT:
Maribel Aponte, Office of Enterprise
and Integration, Data Governance
Analytics (008), 810 Vermont Ave. NW,
Washington, DC 20006, (202) 266–4688
or email maribel.aponte@va.gov. Please
refer to ‘‘OMB Control No. 2900–0567’’
in any correspondence.
SUPPLEMENTARY INFORMATION:
Authority: 38 U.S.C. 112.
Title: Presidential Memorial
Certificate Form, VA Form 40–0247.
OMB Control Number: 2900–0567.
Type of Review: Extension of a
currently approved collection.
Abstract: The Presidential Memorial
Certificate (PMC) is an engraved paper
certificate, signed by a current U.S.
President, to honor the memory of
deceased Veterans who are eligible for
burial in a national cemetery. VA Form
40–0247 information collection is
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required to properly inscribe and
address for delivery of the PMC.
Supporting military or discharge
documents are also needed to verify that
the veteran’s character of service and
duty status meet program eligibility and
legal requirements.
An agency may not conduct or
sponsor, and a person is not required to
respond to a collection of information
unless it displays a currently valid OMB
control number. The Federal Register
Notice with a 60-day comment period
soliciting comments on this collection
of information was published at 88 FR
29179, May 5, 2023.
Affected Public: Individuals or
households.
Estimated Annual Burden: 6,250
hours.
Estimated Average Burden per
Respondent: 3 minutes.
Frequency of Response: One time.
Estimated Number of Respondents:
125,000.
By direction of the Secretary.
Dorothy Glasgow,
VA PRA Clearance Officer, (Alt.) Office of
Enterprise and Integration, Data Governance
Analytics, Department of Veterans Affairs.
[FR Doc. 2023–14283 Filed 7–6–23; 8:45 am]
BILLING CODE 8320–01–P
DEPARTMENT OF VETERANS
AFFAIRS
[OMB Control No. 2900–0571]
Agency Information Collection
Activity: (Customer Satisfaction
Surveys)
National Cemetery
Administration (NCA), Department of
Veterans Affairs.
ACTION: Notice.
AGENCY:
In compliance with the
Paperwork Reduction Act (PRA) of
1995, this notice announces that the
National Cemetery Administration
(NCA), Department of Veterans Affairs,
will submit the collection of
information abstracted below to the
Office of Management and Budget
(OMB) for review and comment. The
PRA submission describes the nature of
the information collection and its
expected cost and burden and it
includes the actual data collection
instrument.
SUMMARY:
Written comments and
recommendations for the proposed
information collection should be sent
within 30 days of publication of this
notice by clicking on the following link
www.reginfo.gov/public/do/PRAMain,
select ‘‘Currently under Review—Open
DATES:
E:\FR\FM\07JYN1.SGM
07JYN1
Federal Register / Vol. 88, No. 129 / Friday, July 7, 2023 / Notices
for Public Comments’’, then search the
list for the information collection by
Title or ‘‘OMB Control No. 2900–0571.’’
FOR FURTHER INFORMATION CONTACT:
Maribel Aponte, Office of Enterprise
and Integration, Data Governance
Analytics (008), 810 Vermont Ave. NW,
Washington, DC 20006, (202) 266–4688
or email maribel.aponte@va.gov. Please
refer to ‘‘OMB Control No. 2900–0571’’
in any correspondence.
SUPPLEMENTARY INFORMATION: Authority:
44 U.S.C. 3501–3521.
Title: Customer Satisfaction Surveys.
OMB Control Number: 2900–0571.
Type of Review: Revision of a
currently approved collection.
Abstract: Improving Customer Service
through Effective Performance
Management, NCA will conduct surveys
to determine the level of satisfaction
with existing services among their
customers. The surveys will solicit
voluntary opinions and are not intended
to collect information required to obtain
or maintain eligibility for a VA program
or benefit. Baseline data obtained
through these information collections
are used to validate customer service
standards.
An agency may not conduct or
sponsor, and a person is not required to
respond to a collection of information
unless it displays a currently valid OMB
control number. The Federal Register
Notice with a 60-day comment period
soliciting comments on this collection
of information published at 88 FR
29180, May 5, 2023.
Affected Public: Individuals and
households interring Veterans or
eligible dependents, and funeral
directors facilitating such interments.
Total Estimated Annual Burden:
26,158 hours.
Frequency of Response: Annually.
Total Estimated Number of
Respondents: 56,650.
I. National Cemetery Mail Surveys
ddrumheller on DSK120RN23PROD with NOTICES1
a. National Cemeteries Next of Kin/
Family Member and Funeral Director
Satisfaction Surveys
Estimated Annual Burden: 14,500
hours.
Estimated Average Burden per
Respondent: 30 minutes.
Frequency of Response: Annually.
Estimated Number of Respondents:
29,000.
b. State or Tribal Veterans Cemeteries
Funeral Director Satisfaction Surveys
Estimated Annual Burden: 2,000
hours.
Estimated Average Burden per
Respondent: 30 minutes.
Frequency of Response: Annually.
VerDate Sep<11>2014
18:55 Jul 06, 2023
Jkt 259001
Estimated Number of Respondents:
4,000.
DEPARTMENT OF VETERANS
AFFAIRS
c. State or Tribal Veterans Cemeteries
Next of Kin/Family Member Satisfaction
Surveys
[OMB Control No. 2900–0663]
Estimated Annual Burden: 7,500
hours.
Estimated Average Burden per
Respondent: 30 minutes.
Frequency of Response: Annually.
Estimated Number of Respondents:
15,000
II. Program/Specialized Service Survey
a. VA Memorial Products Next of Kin/
Family Member and Funeral Director
Satisfaction Surveys
Estimated Annual Burden: 1,500
hours.
Estimated Average Burden per
Respondent: 15 minutes.
Frequency of Response: Annually.
Estimated Number of Respondents:
6,000.
III. National Cemetery Focus Groups
a. Focus Groups With Next of Kin
Estimated Annual Burden: 150 hours.
Estimated Average Burden per
Respondent: 3 hours.
Frequency of Response: Annually.
Estimated Number of Respondents:
50.
b. Focus Groups With Funeral Directors
Estimated Annual Burden: 150 hours.
Estimated Average Burden per
Respondent: 3 hours.
Frequency of Response: Annually.
Estimated Number of Respondents:
50.
c. Focus Groups with Veteran Service
Organizations
Estimated Annual Burden: 150 hours.
Estimated Average Burden per
Respondent: 3 hours.
Frequency of Response: Annually.
Estimated Number of Respondents:
50.
IV. National Cemetery Visitor Comment
Cards (Local Use)
Estimated Annual Burden: 208 hours.
Estimated Average Burden per
Respondent: 5 minutes.
Frequency of Response: Annually.
Estimated Number of Respondents:
2,500.
By direction of the Secretary.
Dorothy Glasgow,
VA PRA Clearance Officer, (Alt.) Office of
Enterprise and Integration, Data Governance
Analytics, Department of Veterans Affairs.
[FR Doc. 2023–14292 Filed 7–6–23; 8:45 am]
BILLING CODE 8320–01–P
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43421
Agency Information Collection
Activity: PayVA (Pay Now Enter Info
Page)
Debt Management Center,
Department of Veterans Affairs.
ACTION: Notice.
AGENCY:
Debt Management Center
(DMC), Department of Veterans Affairs
(VA), is announcing an opportunity for
public comment on the proposed
collection of certain information by the
agency. Under the Paperwork Reduction
Act (PRA) of 1995, Federal agencies are
required to publish notice in the
Federal Register concerning each
proposed collection of information,
including each proposed extension of a
currently approved collection, and
allow 60 days for public comment in
response to the notice.
DATES: Written comments and
recommendations on the proposed
collection of information should be
received on or before September 5,
2023.
ADDRESSES: Submit written comments
on the collection of information through
Federal Docket Management System
(FDMS) at www.Regulations.gov or to
Morgen Egesdal, Debt Management
Center (189), Department of Veterans
Affairs, 1 Federal Drive, Fort Snelling,
Minnesota 55111 or email to
morgen.egesdal@va.gov. Please refer to
‘‘OMB Control No. 2900–0663’’ in any
correspondence. During the comment
period, comments may be viewed online
through FDMS.
FOR FURTHER INFORMATION CONTACT:
Maribel Aponte, Office of Enterprise
and Integration, Data Governance
Analytics (008), 810 Vermont Ave. NW,
Washington, DC 20006, (202) 266–4688
or email maribel.aponte@va.gov. Please
refer to ‘‘OMB Control No. 2900–0663’’
in any correspondence.
SUPPLEMENTARY INFORMATION: Under the
PRA of 1995, Federal agencies must
obtain approval from the Office of
Management and Budget (OMB) for each
collection of information they conduct
or sponsor. This request for comment is
being made pursuant to section
3506(c)(2)(A) of the PRA.
With respect to the following
collection of information, DMC invites
comments on: (1) whether the proposed
collection of information is necessary
for the proper performance of DMC’s
functions, including whether the
information will have practical utility;
(2) the accuracy of DMC’s estimate of
SUMMARY:
E:\FR\FM\07JYN1.SGM
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]]>Agencies
[Federal Register Volume 88, Number 129 (Friday, July 7, 2023)]
[Notices]
[Pages 43420-43421]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-14292]
-----------------------------------------------------------------------
DEPARTMENT OF VETERANS AFFAIRS
[OMB Control No. 2900-0571]
Agency Information Collection Activity: (Customer Satisfaction
Surveys)
AGENCY: National Cemetery Administration (NCA), Department of Veterans
Affairs.
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: In compliance with the Paperwork Reduction Act (PRA) of 1995,
this notice announces that the National Cemetery Administration (NCA),
Department of Veterans Affairs, will submit the collection of
information abstracted below to the Office of Management and Budget
(OMB) for review and comment. The PRA submission describes the nature
of the information collection and its expected cost and burden and it
includes the actual data collection instrument.
DATES: Written comments and recommendations for the proposed
information collection should be sent within 30 days of publication of
this notice by clicking on the following link www.reginfo.gov/public/do/PRAMain, select ``Currently under Review--Open
[[Page 43421]]
for Public Comments'', then search the list for the information
collection by Title or ``OMB Control No. 2900-0571.''
FOR FURTHER INFORMATION CONTACT: Maribel Aponte, Office of Enterprise
and Integration, Data Governance Analytics (008), 810 Vermont Ave. NW,
Washington, DC 20006, (202) 266-4688 or email [email protected].
Please refer to ``OMB Control No. 2900-0571'' in any correspondence.
SUPPLEMENTARY INFORMATION: Authority:
44 U.S.C. 3501-3521.
Title: Customer Satisfaction Surveys.
OMB Control Number: 2900-0571.
Type of Review: Revision of a currently approved collection.
Abstract: Improving Customer Service through Effective Performance
Management, NCA will conduct surveys to determine the level of
satisfaction with existing services among their customers. The surveys
will solicit voluntary opinions and are not intended to collect
information required to obtain or maintain eligibility for a VA program
or benefit. Baseline data obtained through these information
collections are used to validate customer service standards.
An agency may not conduct or sponsor, and a person is not required
to respond to a collection of information unless it displays a
currently valid OMB control number. The Federal Register Notice with a
60-day comment period soliciting comments on this collection of
information published at 88 FR 29180, May 5, 2023.
Affected Public: Individuals and households interring Veterans or
eligible dependents, and funeral directors facilitating such
interments.
Total Estimated Annual Burden: 26,158 hours.
Frequency of Response: Annually.
Total Estimated Number of Respondents: 56,650.
I. National Cemetery Mail Surveys
a. National Cemeteries Next of Kin/Family Member and Funeral Director
Satisfaction Surveys
Estimated Annual Burden: 14,500 hours.
Estimated Average Burden per Respondent: 30 minutes.
Frequency of Response: Annually.
Estimated Number of Respondents: 29,000.
b. State or Tribal Veterans Cemeteries Funeral Director Satisfaction
Surveys
Estimated Annual Burden: 2,000 hours.
Estimated Average Burden per Respondent: 30 minutes.
Frequency of Response: Annually.
Estimated Number of Respondents: 4,000.
c. State or Tribal Veterans Cemeteries Next of Kin/Family Member
Satisfaction Surveys
Estimated Annual Burden: 7,500 hours.
Estimated Average Burden per Respondent: 30 minutes.
Frequency of Response: Annually.
Estimated Number of Respondents: 15,000
II. Program/Specialized Service Survey
a. VA Memorial Products Next of Kin/Family Member and Funeral Director
Satisfaction Surveys
Estimated Annual Burden: 1,500 hours.
Estimated Average Burden per Respondent: 15 minutes.
Frequency of Response: Annually.
Estimated Number of Respondents: 6,000.
III. National Cemetery Focus Groups
a. Focus Groups With Next of Kin
Estimated Annual Burden: 150 hours.
Estimated Average Burden per Respondent: 3 hours.
Frequency of Response: Annually.
Estimated Number of Respondents: 50.
b. Focus Groups With Funeral Directors
Estimated Annual Burden: 150 hours.
Estimated Average Burden per Respondent: 3 hours.
Frequency of Response: Annually.
Estimated Number of Respondents: 50.
c. Focus Groups with Veteran Service Organizations
Estimated Annual Burden: 150 hours.
Estimated Average Burden per Respondent: 3 hours.
Frequency of Response: Annually.
Estimated Number of Respondents: 50.
IV. National Cemetery Visitor Comment Cards (Local Use)
Estimated Annual Burden: 208 hours.
Estimated Average Burden per Respondent: 5 minutes.
Frequency of Response: Annually.
Estimated Number of Respondents: 2,500.
By direction of the Secretary.
Dorothy Glasgow,
VA PRA Clearance Officer, (Alt.) Office of Enterprise and Integration,
Data Governance Analytics, Department of Veterans Affairs.
[FR Doc. 2023-14292 Filed 7-6-23; 8:45 am]
BILLING CODE 8320-01-P
