Emergency Alert System; Wireless Emergency Alerts, 40606-40636 [2023-12725]
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Federal Register / Vol. 88, No. 118 / Wednesday, June 21, 2023 / Proposed Rules
FEDERAL COMMUNICATIONS
COMMISSION
47 CFR Part 10
[PS Docket No. 15–94; PS Docket No. 15–
91; FCC 23–30; FR ID 146184]
Emergency Alert System; Wireless
Emergency Alerts
Federal Communications
Commission.
ACTION: Proposed rule.
AGENCY:
In this document, the Federal
Communications Commission
(Commission) proposes requirements for
commercial mobile service providers
(CMS Providers) that have elected to
participate in the Wireless Emergency
Alert system (WEA) to make WEA more
accessible, including to people who
primarily speak a language other than
English or Spanish and people with
disabilities who cannot access messages
displayed in conventional formats.
Additionally, the document proposes to
weave WEA more seamlessly into
people’s lives through increased
flexibility in whether an attention signal
or vibration is triggered when a WEA is
triggered. The document also proposes
performance measures for WEA to
satisfy and greater transparency for
alerting stakeholders regarding where
and on what devices they offer WEA as
well as information about WEA
performance. These requirements would
assist the millions of people who do not
speak English or Spanish, as well as
those with disabilities, understand and
respond to WEA messages, and result in
a more precise and tailored use of WEA
through increased flexibility and
options for consumers and alerting
authorities. With this Further Notice of
Proposed Rulemaking (Further Notice),
the Commission seeks comment on the
proposed rules and any suitable
alternatives.
SUMMARY:
Comments are due on or before
July 21, 2023 and reply comments are
due on or before August 21, 2023.
Written comments on the Paperwork
Reduction Act proposed information
collection requirements must be
submitted by the public, Office of
Management and Budget (OMB), and
other interested parties on or before
August 21, 2023.
ADDRESSES: You may submit comments,
identified by PS Docket No. 15–94; and
PS Docket No. 15–91, by any of the
following methods:
• Federal Communications
Commission’s website: https://
www.apps.fcc.gov/ecfs/. Follow the
instructions for submitting comments.
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DATES:
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• Mail: Parties who choose to file by
paper must file an original and one copy
of each filing. If more than one docket
or rulemaking number appears in the
caption of this proceeding, filers must
submit two additional copies for each
additional docket or rulemaking
number. Filings can be sent by
commercial overnight courier, or by
first-class or overnight U.S. Postal
Service mail. All filings must be
addressed to the Commission’s
Secretary, Office of the Secretary,
Federal Communications Commission.
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Priority Mail) must be sent to 9050
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20701. U.S. Postal Service first-class,
Express, and Priority mail must be
addressed to 45 L Street NE,
Washington, DC 20554.
Effective March 19, 2020, and until
further notice, the Commission no
longer accepts any hand or messenger
delivered filings. This is a temporary
measure taken to help protect the health
and safety of individuals, and to
mitigate the transmission of COVID–19.
See FCC Announces Closure of FCC
Headquarters Open Window and
Change in Hand-Delivery Policy, Public
Notice, DA 20–304 (March 19, 2020).
https://www.fcc.gov/document/fcccloses-headquarters-open-window-andchanges-hand-delivery-policy.
• People With Disabilities. To request
materials in accessible formats for
people with disabilities (braille, large
print, electronic files, audio format),
send an email to fcc504@fcc.gov or call
the Consumer & Governmental Affairs
Bureau at 202–418–0530 (voice), 202–
418–0432 (tty).
FOR FURTHER INFORMATION CONTACT: For
further information regarding this
Further Notice, please contact Michael
Antonino, Cybersecurity and
Communications Reliability Division,
Public Safety and Homeland Security
Bureau, (202) 418–7965, or by email to
michael.antonino@fcc.gov.
For additional information concerning
the Paperwork Reduction Act
information collection requirements
contained in this document, send an
email to PRA@fcc.gov or contact Nicole
Ongele, Office of Managing Director,
Performance and Program Management,
202–418–2991, or by email to PRA@
fcc.gov.
SUPPLEMENTARY INFORMATION: This is a
summary of the Commission’s Further
Notice of Proposed Rulemaking
(NPRM), FCC 23–30, adopted April 20,
2023, and released April 21, 2023. This
FNPRM addresses Wireless Emergency
Alerts (WEA). Though we are not
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specifically proposing changes to our
Part 11 rules regarding the Emergency
Alert System (EAS), this FNPRM
references both the EAS and WEA
dockets and we have historically sought
comment on WEA in both dockets,
including the underlying NPRM to
which this further notice connects. The
full text of this document is available by
downloading the text from the
Commission’s website at: https://
docs.fcc.gov/public/attachments/FCC23-30A1.pdf.
Synopsis
Introduction and Background
1. It is essential that the public be able
to receive WEA messages in their native
language and that alerting authorities
better understand WEA performance.
Accordingly, we propose to require
CMS Providers that have elected to
participate in WEA (Participating CMS
Providers) take measures to:
• Make WEA more accessible,
including to people who primarily
speak a language other than English or
Spanish and people with disabilities
who cannot access messages displayed
in conventional formats;
• Integrate WEA more seamlessly into
people’s lives through increased
flexibility in whether the attention
signal and/or vibration is triggered;
• Satisfy performance measures for
WEA; and
• Provide alerting stakeholders with
greater transparency regarding where
and on what devices they offer WEA, as
well as information about WEA
performance.
Through these proposals, we intend to
help the millions of people who
primarily speak languages other than
English or Spanish, as well as those
with disabilities, better understand and
take protective actions in response to
WEA messages; facilitate the more
tailored use of WEA through increased
flexibility and options for the alerting
authority and consumer; and provide
alerting authorities with the information
they need to use WEA with confidence.
2. WEA is a tool for authorized
federal, state, and local government
entities to geographically target alerts
and warnings to WEA-capable mobile
devices of Participating CMS Providers’
subscribers. The Warning Alert and
Response Network (WARN) Act
establishes WEA as a voluntary system
in which CMS providers may elect to
participate and gives the Commission
authority to adopt ‘‘relevant technical
standards, protocols, procedures and
other technical requirements . . .
necessary to enable commercial mobile
service alerting capability for
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commercial mobile service providers
that voluntarily elect to transmit
emergency alerts.’’ Pursuant to this
authority, the Commission has adopted
requirements to prescribe WEA
capabilities, WEA testing, and WEA
election procedures. While participation
by wireless providers is voluntary, those
that offer the service must adhere to the
technical and operational requirements
established by the Commission. The
Commission requires each CMS
Provider to file an election with the
Commission indicating whether it
intends to transmit emergency alerts ‘‘in
whole or in part.’’ Twenty one of the 76
wireless providers that elect to transmit
alert messages, including the three
nationwide service providers AT&T,
Verizon Wireless, and T-Mobile, have
elected to transmit emergency alert
messages ‘‘in part.’’ A CMS Provider
that elects, in whole or in part, not to
transmit emergency alerts is also
required to make that election in writing
to the Commission, provide
conspicuous notice at the point of sale
of any devices that will not transmit
emergency alerts, and notify its existing
subscribers of this election. While
Participating CMS Providers, including
the three nationwide providers, serve
the majority of wireless consumers,
hundreds of wireless providers (over
450 of them) have elected not to
transmit WEA alert messages.
3. Federal, state, local, tribal, and
territorial emergency management
agencies apply to the Federal
Emergency Management Agency’s
(FEMA’s) Integrated Public Alert and
Warning System (IPAWS) Program
Management Office to become
authorized as alerting authorities. FEMA
authorizes alerting authorities to issue
WEA and other alerts through IPAWS
either individually or as part of a
Collaborative Operating Group (COGs)
after they enter into a Memorandum of
Agreement (MOA) with FEMA agreeing
to certain rules of behavior.
4. The Commission does not currently
require Participating CMS Providers to
measure the performance of their WEA
service. In 2016, the Commission
proposed to require Participating CMS
Providers to annually report on the
performance of their WEA systems, and
sought comment on whether
Participating CMS Providers should log
additional information about the WEA
alert messages that they transmit to
enable performance measurements,
including at the mobile device where
WEA alert messages are received. In
2018, the Commission sought additional
comment on how WEA’s performance
should be measured and reported, and
how the Commission should address
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inconsistent WEA delivery. In 2022, the
Commission sought to refresh the issue
of developing metrics for WEA
performance and reporting standards to
assist stakeholders with understanding
the effectiveness of WEA in their
alerting areas, and identify areas for
improvement. We proposed that
Participating CMS Providers report on
reliability, speed, and accuracy to help
stakeholders develop an understanding
of the WEA system’s end-to-end
performance. We also sought comment
on how these metrics should be defined
and how the data should be logged and
reported to the Commission.
5. In 2020, the Government
Accountability Office (GAO) reviewed
the federal response to natural disasters,
and examined the Commission’s
oversight of WEA in particular. GAO
observed that WEA usage has increased
and now serves as the nation’s primary
alerting method. GAO noted that while
the FCC collects test data from
Emergency Alert System (EAS) tests, a
similar mechanism does not exist for
WEA. GAO found that, while the FCC
has required Participating CMS
Providers to implement new WEA
capabilities, it ‘‘has not developed goals
and performance measures to help
monitor how well the new capabilities
perform during emergencies.’’ GAO
observed that ‘‘because [the] FCC does
not have specific goals and performance
measures to monitor WEA
improvements, [the] FCC will have
difficulty assuring that these
improvements are working as intended
during emergencies and identifying
areas where performance is lacking,
which could undermine authorities’
confidence in using IPAWS.’’
Accordingly, GAO recommended that
the FCC should develop measurable
goals and performance measures for
WEA. In response, the Commission
stated it would ‘‘complete geo-targeting
pilot testing with selected local
jurisdiction partner(s)’’ and ‘‘complete
associated rulemaking to adopt
performance measures for enhanced
WEA capabilities, as appropriate.’’
6. Over the years, the
Communications Security, Reliability
and Interoperability Council (CSRIC)
has studied and reported on various
aspects of the WEA system. In 2014,
CSRIC IV discussed the possibility of
including maps and other graphic
information in WEA alert messages,
concluding that more study was
necessary. More recently, in 2022,
CSRIC VIII examined the issue of WEA
performance reporting and developed
technical requirements for an
application programming interface (API)
that would allow WEA firmware to
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leverage native mobile device
capabilities. CSRIC VIII recommended
automated performance data reporting
via email and discussed alternative
ways to implement WEA performance
reporting, including through the use of
staged devices. CSRIC VII also
recommended enhancements to WEA
messages such as support for machinebased translation, location aware maps,
and other multimedia content.
Discussion
A. Making WEA More Accessible
7. People with native languages other
than English or Spanish, or people with
disabilities, may be excluded during
emergencies if they are not notified in
a manner that they can understand. We
tentatively conclude that WEA needs to
do more to deliver essential warnings in
languages and in a format that is most
likely to reach those communities who
need this information most.
Accordingly, we propose to require
Participating CMS Providers to ensure
that the WEA-capable mobile devices
they sell have the capacity to translate
alert messages into most subscribers’
alert language preferences and support
multimedia content. We seek comment
on these proposals as well as on any
other actions that the Commission can
take to empower alerting authorities to
deliver emergency alerts in an
accessible manner to everyone in their
communities.
Enhancing WEA’s Language Support
8. We propose to require Participating
CMS Providers to take steps, described
below, to ensure that their subscribers’
WEA-capable mobile devices have the
capacity to translate English-language
alert messages that they receive into the
default language preferences of most
subscribers by taking advantage of
machine translation technologies. This
proposal would address alerting
authorities’ need to be able to
communicate with people in their
communities in languages other than
English or Spanish, irrespective of the
alerting authorities’ in-house language
translation capabilities.
9. We seek comment on the technical
feasibility of this proposal. Based on
recent feedback from industry
participants, we believe machine
translation technologies have matured
sufficiently to support such a
requirement. Just last month, for
example, AT&T posited that ‘‘software
translation technologies are sufficiently
mature to effectively support the
translation of WEA alerts into the most
commonly spoken languages’’ and
recommended that ‘‘translation beyond
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English and Spanish use the software
translation capabilities provided by
mobile device operating systems.’’
CSRIC VIII also reports that ‘‘[w]ith
improvements in language translation
technology, there is an opportunity to
provide WEAs in the user-preferred
language via language translation.’’
Machine translation technologies such
as Google Cloud Translation and Apple
Translate are pre-installed on many
WEA-capable mobile devices. A devicelevel API to leverage these applications
could make WEA messages accessible to
every major language group in the U.S.
A machine translation application could
access an English-language WEA
message before it is presented to the
subscriber by using this API, translate
the English-language alert into the
device’s preferred language, and then
present the translated alert instead of or
in addition to the English-language
version. Improvements in the accuracy
and reliability of machine-based
automatic translation technology also
may have implications for expanding
the distribution of emergency
information over the Emergency Alert
System (EAS) in languages other than
English, as the Commission has noted in
the past. We seek comment on the
technical feasibility of this approach
and on any other considerations for
implementing machine translation
technology, including its use in
distributing information over EAS.
Currently, Participating CMS Providers
transmit Spanish-language versions of
WEA messages created by alerting
authorities so that they may be
presented in addition to the English
language version. As CSRIC VIII
explained, ‘‘[i]f multiple additional
languages are included in the WEA
broadcast, capacity limits may not allow
for the expected behavior of the WEA
system in the case of a crisis scenario
with multiple live alerts in three or
more languages.’’ Should WEA
messages presented in other languages
also be presented in addition to, rather
than instead of, the English-language
version?
10. We propose to require the WEAcapable mobile devices that
Participating CMS Providers sell to
support the presentation of emergency
alerts in the 13 most commonly spoken
languages in the United States, in
addition to English: Spanish, Chinese,
Tagalog, Vietnamese, Arabic, French,
Korean, Russian, Haitian Creole,
German, Hindi, Portuguese, and Italian.
Best Buy Health/Lively suggests that the
Commission should ‘‘identify a specific
group of commonly spoken languages to
which WEAs will be expanded.’’ We
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seek comment on whether we have
identified the right set of languages for
WEA to support.
11. We seek comment on the accuracy
of machine translation technologies for
these languages. Are there languages
that, due to the accuracy and ease of
machine translation, should be added to
the list above? For which languages
does machine translation perform most
accurately and reliably? We invite
commenters to submit information
identifying the languages for which
sufficiently accurate machine
translation technology is currently
available and estimating the number of
years until the technology for machine
translation of other languages will be
sufficiently mature for this purpose.
What metric(s) are commonly used to
describe the accuracy of machine
translation technologies? How accurate
must machine translation be to
effectively convey emergency
information?
12. We also seek comment on whether
existing mobile devices in the
marketplace today have the capacity to
support machine translation software.
Would subscribers need to purchase
new devices to benefit from machine
translation for WEA? We seek comment
on steps that we can take to eliminate
obstacles to consumer access to machine
translation for WEA messages. In
addition to (or in lieu of) installing
machine translation software on
consumers’ devices, could such
software or functionality be deployed in
Participating CMS Providers’ networks
or elsewhere in the framework for
generating and distributing WEA
messages?
13. Template-based alerts. We seek
comment on alternative approaches to
promoting multilingual WEA. We
observe that the New York City
Emergency Management Department
supports multilingual alerting in 13
different languages in addition to
English through its Notify NYC
application. This application presents
an English-language message, along
with a link to 13 other pre-scripted
translations. These alert message
translations have been written by people
fluent in the languages and vetted with
native speakers from language
communities. This allows alerts to reach
communities of people who otherwise
may not understand the alerts they
receive. We seek comment on whether
this approach could be supported by
Participating CMS Providers and/or
handset vendors in a modified manner
that would eliminate the need to click
on a URL. Instead, the pre-scripted
translations for the most common alerts
could be pre-installed and stored in the
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mobile device itself. These templates
would be ‘‘activated’’ by a data element
included in alert message metadata,
which would prompt the mobile device
to display the relevant template alert
message in the mobile device’s default
language chosen by the consumer. We
seek comment on which messages
should be translated and pre-loaded into
WEA firmware, and into which
languages they should be translated.
Could devices offered by Participating
CMS Providers support the presentation
of the most common alert messages in
the 13 most commonly spoken
languages in the United States in this
manner? Could this be achieved by
translating the most common alerts into
these 13 languages and storing those
translations at the device? In the event
that a mobile device is configured with
a default language preference other than
one for which a translation exists, could
the device default to displaying the alert
in English?
14. We observe that Google and the
United States Geological Survey (USGS)
have partnered to deliver ShakeAlert
earthquake early warning system
messages to Android Mobile devices by
supporting communication that triggers
Android mobile devices to display alert
content pre-installed on the mobile
device. We seek comment on whether
this approach would enable
multilingual alerting and
simultaneously alleviate industry
concerns about bandwidth limitations.
We seek comment on whether a data
element would be able to be transmitted
with a relatively small bandwidth.
15. We also observe that Dr. Jeanette
Sutton, University of Albany, has been
funded by the Department of Homeland
Security to create a Message Design
Dashboard that enables alerting
authorities to quickly craft template
alerts from prefabricated message
elements. If the message elements that
the Message Design Dashboard uses to
create alert and warning messages were
translated into languages other than
English and stored at the mobile device,
could mobile devices automatically
translate this prefabricated alert message
content? We also seek comment on
whether there any other technological or
practical approaches that would enable
alerting authorities to deliver alert
messages in languages that they do not,
themselves, speak.
16. American Sign Language. We note
that ASL is not derived from English,
nor any spoken language. It is an
independent linguistic system with
morphological and grammatical
complexity comparable to or exceeding
that of spoken languages. Against this
backdrop, we seek comment on whether
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and how WEA might be improved to
provide support for American Sign
Language (ASL). Would a significant
number of deaf and hard-of-hearing
people benefit from having WEA
messages presented in ASL format on
their mobile devices in lieu of the
conventional text format used for WEA
messages? Could a pre-scripted,
template-based approach work for ASL?
Can video content be compressed for
storage on the mobile device? Are there
any other feasible solutions for ASL?
17. Text-to-speech. Many people with
vision disabilities, including elderly
people, rely on text-to-speech
functionality to make text more
accessible. While the WEA system does
not incorporate text-to-speech
functionality at present, many blind and
low-vision subscribers may already have
screen reading (text-to-speech)
functionality installed on their mobile
devices. We seek comment on the extent
to which such applications are in use
and on whether they can generate
audible versions of WEA messages.
CSRIC VIII recommends that WEA be
enhanced to speak the name of the type
of hazard to which a WEA message
pertains in English and/or the user
preferred language when the WEA
message is presented on the device. We
seek comment on whether Participating
CMS Providers could support a text-tospeech functionality for the name of the
hazard to which a WEA message
pertains. Would this limited text-tospeech capability provide equal access
to emergency information for those that
rely upon it? Could Participating CMS
Providers support text-to-speech for
other alert message elements, like the
geographic area to which the alert
message applies or the entire WEA
message? Could Participating CMS
Providers support this text-to-speech
functionality in English, Spanish, and
other languages? We seek comment on
the accuracy and reliability of such textto-speech technologies and on whether
the resulting audible information is
comprehensible to most listeners. We
invite commenters to identify the
languages for which acceptable text-tospeech applications are currently
available and those for which they are
not. Can such technologies be tailored to
generate information that can be
understood by people who speak
languages in different regional dialects
or accents? For example, speakers of
Cantonese Chinese may not be able to
understand a spoken sentence in the
Mandarin dialect or vice versa, even
though all use the same written form of
the language. Similarly, Spanish
speakers accustomed to Mexican or
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Central American accents may find it
difficult to follow Spanish spoken in an
Argentinian or Castilian accent, and
vice versa. Would text-to-speech enable
people with vision disabilities to
understand and act on the alerts they
receive more readily? How should the
risk that relying on text-to-speech
functionality for WEA alert messages
might yield confusing
mispronunciations be weighed against
the public benefits of vulnerable
populations receiving alert messages?
Would a template-based approach to
supporting multilingual alerting
facilitate the use of text-to-speech
technologies because it would allow
stakeholders an opportunity to verify
the audio conversion of pre-fabricated
messages for accuracy and accessibility?
Improving WEA’s Effectiveness With
Multimedia Content
18. We propose to require support for
certain multimedia content in WEA
messages and to sunset aspects of our
existing WEA message requirements to
free up bandwidth to support this
capability. Alerting authorities currently
do not have the ability to send
multimedia content through WEA,
despite a robust record demonstrating
their desire to do so. Alerting authorities
state that the ability to send multimedia
content would improve emergency
planning and response, provide
additional information during
emergencies, personalize threats,
improve message comprehension for
people with disabilities, and function as
a way to reach people who do not speak
English. In response, industry has
expressed concerns about bandwidth
limitations of cellular networks,
possible delay of receipt of the alert
message, and costs. Since the last time
the Commission sought comment on
these issues, CSRIC VIII issued a report
that recommends WEA messages
include a link to access ‘‘locationaware’’ maps. A location-aware map
would depict the alert’s target
geographic area and the alert recipient’s
position in relation to the target area.
CSRIC VIII suggests that this
enhancement is feasible leveraging
current technology and would promote
public safety.
19. We propose to require
Participating CMS Providers to support
the sending of thumbnail-sized images
in WEA messages over the air. ATIS’
Feasibility Study for WEA
Supplemental Text finds that
Participating CMS Providers could
support the transmission of an
appropriately formatted, thumbnailsized image using 0.013 megabytes of
data. We seek comment on whether the
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image format contemplated by ATIS
would minimize the burden that
transmission of such data would impose
on Participating CMS Providers while
providing sufficient resolution to be
accessible on modern mobile device
displays. The National Center for
Missing and Exploited Children
(NCMEC) has long advocated for the
Commission to enable them to transmit
a thumbnail-sized image of a missing
child within the body of a WEA alert,
noting that ‘‘in those cases in which
AMBER Alert is credited for the safe
rescue of a child 89% included a picture
and/or vehicle and license plate
information.’’ Other alerting authorities
support this proposal because of its
‘‘obvious helpful implications.’’ The
Commission has received complaints
indicating that the public may be
finding that AMBER Alerts that do not
contain an image of a missing child do
not meaningfully enable the public to
assist in the search for that child.
Industry commenters generally oppose
this proposal because of concerns about
incompatibility with the cell broadcast
method used for WEA and latency.
Microsoft recommends that
transmission of thumbnail-sized photos
‘‘should be permitted only after
applicable standards have been
developed and only for AMBER Alerts
which, while time sensitive, are better
positioned than other types of
emergency warnings to tolerate a 60second latency.’’ We seek comment on
how long the delay caused by including
a thumbnail-sized photo would be.
Alerting authorities often use embedded
references in WEA messages to direct
the public to a website that contains
information about a missing child, but
the additional effort needed to click
through a link to learn more about a
child abduction and possible concerns
over the legitimacy of embedded links
may prevent many people from
rendering assistance. Moreover, the web
servers on which alerting authorities
host emergency information often
become congested, rendering their
information unavailable. We tentatively
conclude that including a picture of a
missing child in the body of an AMBER
Alert will make WEA AMBER Alerts
significantly more attention-grabbing
and, as a result, motivate more people
to more effectively render assistance to
law enforcement to search for a missing
child. We seek comment on this view.
20. Such multimedia displays might
yield benefits for WEAs concerning a
broad range of emergencies beyond
AMBER alerts. APCO states that, more
broadly ‘‘providing more detailed
information about an emergency
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through embedded multimedia would
help reduce milling behavior and
duplicative 9–1–1 calls.’’ We seek
comment on use cases other than
AMBER Alerts where alerting
authorities could improve the public’s
response to alerts and warnings by
including thumbnail-sized images in
their WEA messages, and whether the
tradeoffs for bandwidth, latency, and
other considerations would support this
use.
21. We propose to free up bandwidth
on the cell broadcast channel over
which Participating CMS Providers have
chosen to transmit alert messages. Are
there any steps that can be taken to
continue to provide active mobile
devices that are incapable of receiving
360-character maximum alert messages
with access to WEA while still freeing
up bandwidth? For example, should we
sunset the requirement to transmit a 90character-maximum version of alerts in
addition to the 360-character-maximum
version? If adopted, by the time this rule
becomes effective, we believe that the
percentage of active mobile devices that
are incapable of receiving 360-character
alert messages is likely to be negligible.
We seek comment on this proposal and
on this view. Would this reduce the
total number of bits needed to transmit
an alert message? Could those bits be
reallocated to other WEA
functionalities, such as the transmission
of thumbnail-sized images? We also
seek comment on any other bandwidth
saving measures that could be
implemented to more effectively
allocate available bandwidth.
22. We also propose to require
Participating CMS Providers to support
the presentation of ‘‘location-aware
maps’’ in WEA messages. When the
Commission last sought comment on
this issue in 2016, alerting authorities
were in favor of including locationaware maps in WEA messages to
personalize alerts and bolster
awareness. Industry commenters did not
oppose. CSRIC VIII observes that ‘‘maps
are commonly used to depict alert
location across a variety of alert
dissemination methods (e.g., TV, social
media)’’ and states that presenting WEA
alert messages via mapping applications
on the device ‘‘could help the recipient
better understand the boundaries of the
Alert Area and the device’s location
relative to the Alert Area.’’ CSRIC VIII
concludes that location-aware maps
should be incorporated into WEA such
that alert message ‘‘text is immediately
displayed and an additional option to
display a WEA map is provided.’’ The
map displayed by the native application
would be enhanced by the target area
information already included in WEA
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messages so that consumers could more
easily comprehend that the alert
message is intended for them and that
they should promptly take responsive
action. There would be no need for
Participating CMS Providers to transmit
additional information over the air to
support this functionality. Would this
approach of providing consumers with
a link allowing them access to a
location-aware map alleviate industry’s
concerns about bandwidth limitations?
We seek comment on the benefits of
including location-aware maps in WEA
messages without having to transmit
map data over the air. Are there any
other technological approaches that
could be taken to achieve this result?
23. In our discussion of multilingual
alerting above, we seek comment on
whether it is feasible for Participating
CMS Providers to support the
transmission of a data element that
triggers mobile devices to display preinstalled, translated alert content. Could
this same technological approach be
leveraged to prompt mobile devices
upon receipt of a WEA alert to display
other media content pre-installed on the
mobile device, such as infographics?
Alerting authorities ask the Commission
to enable them to send infographics
that, for example, show alert recipients
how to shelter in place. We note that the
National Weather Service has created
many potentially beneficial infographics
relating to weather-based emergencies,
such as guidelines to be followed before
and during tornados, hurricanes, and
floods. We seek comment on whether
support for infographics would increase
WEA’s ability to prompt people to take
protective actions during emergencies
more quickly and effectively. What
other media could be pre-installed on
mobile devices and presented upon a
receipt of a WEA message or signal that
would improve public safety outcomes
when events threaten life and property?
24. We seek to refresh the record on
whether Participating CMS Providers
could enable WEA messages to include
a symbol set designed for emergency
communications, such as that
developed by the National Alliance for
Public Safety GIS (NAPSG) Foundation
and endorsed by FEMA IPAWS. When
the Commission sought comment on
these issues in 2016 and 2018, alerting
authorities favored this proposal, stating
that hazard symbols would ‘‘allow for
quicker comprehension and therefore
increase accessibility, including for
individuals who are deaf, hard of
hearing, deafblind, and deaf with
mobility issues.’’ FEMA IPAWS states
that ‘‘symbols can help make public
alerts and warnings more effective for
people with disabilities, those with
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limited English proficiency, and the
whole community.’’ Industry
commenters have historically opposed
this proposal because of concerns about
incompatibility with the cell broadcast
technology used for WEA, questions
about the utility of symbols, and the
need for consumer education, but CSRIC
VIII recommends that ‘‘WEA message
presentation include a standardized
symbol representative of the event,’’ and
recommends that ATIS, public warning
risk communications experts, and social
scientists should develop standards and
best practices and choose a symbol set
to use. If we do require Participating
CMS Providers to support the inclusion
of symbols in WEA messages, should we
require them to support a specific
symbol set? If so, which one? As a
technical matter, would Participating
CMS Providers support symbols by
transmitting them over the air or by preinstalling them on mobile devices? As a
practical matter, what steps could
alerting authorities or federal, state,
local, tribal, and territorial government
agencies take to educate the public
about emergency communications
symbols so that their receipt results in
rapid comprehension and action?
Would it be possible to ensure that
graphics and links to images are
readable by screen readers for persons
who are blind or have low vision?
B. Integrating WEA More Seamlessly
Into People’s Lives
25. In the decade since WEA
launched, alerting authorities have
leveraged WEA for new and different
types of circumstances. The incidence
of active shooter incidents in the United
States has risen precipitously. Climate
conditions have resulted in wildfires
grow more intense and destructive, and
hurricanes cause more rainfall and
increased coastal flooding. Alerting
authorities have turned to WEA to help
them to keep their communities safe in
the face of these threats. We believe that
WEA can and must improve to meet the
challenge that evolving threats pose.
Accordingly, we propose to allow
alerting authorities more flexibility in
how WEA messages are presented to
accommodate different emergencies,
while ensuring that people with
disabilities are afforded access to
information. We also propose measures
to prevent unnecessary consumer optout and facilitate more effective public
awareness testing. We seek comment on
these proposals and on any additional
measures that the Commission can take
to ensure that WEA is a suitable tool to
mitigate loss of life and property
damage during today’s most serious
emergencies.
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1. Allow Alerting Authorities More
Flexibility in How WEA Messages Are
Presented
26. The Commission’s WEA rules do
not give alerting authorities control over
how mobile devices present the WEA
audio attention signal or the vibration
cadence. The mandatory presentation of
the WEA audio attention signal and
vibration cadence could prevent the use
of WEA during an active shooter
scenario, where the attention signal and
vibration could draw the attacker’s
attention to those who need to stay
hidden to stay safe. The mandatory
presentation of these signals might also
result in user annoyance and WEA optout, particularly where WEA is used in
connection with a public health crisis
such as the COVID–19 pandemic.
Accordingly, we propose to require that
Participating CMS Providers be able to
send WEA messages, at the alerting
authority’s option, without triggering
the audio attention signal and the
vibration cadence. We seek comment on
the relative benefits and burdens of this
proposal, if adopted. Would providing
alerting authorities the ability to
customize how WEA messages are sent
(e.g., with or without the WEA audio
attention signal and/or vibration
cadence) make WEA safer to use during
active shooter events and less intrusive
(and thus more versatile) to use during
public health emergencies or other less
emergent but nevertheless important
public safety situations? We seek
comment on whether an alert received
without the attention signal and/or
vibration cadence could fail to grab alert
recipients’ attention during timesensitive active shooter situations.
27. We seek comment on steps that
the Commission can take to balance the
need for alerting authorities to be able
to suppress the presentation of the WEA
attention signal with the need to present
accessible alert messages to people with
access and functional needs. In addition
to the suppression of the WEA audio
attention signal, should alerting
authorities be able to suppress the
vibration cadence? The WEA vibration
cadence may result in a sound that gives
away the location of a person in hiding
or cause annoyance. It also may be
necessary for consumers who are deaf or
hard of hearing to know that they have
received an emergency alert. Should we
limit the suppression of the attention
signal and/or the vibration cadence to
specific circumstances (e.g., active
shooter) situations only, and if so, what
should those situations be? Or, should
we defer to the alerting authority to best
accommodate and balance competing
considerations without limitation? If we
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adopt requirements that WEA support
text-to-speech, should alerting
authorities also have discretion to
suppress this capability? Finally, we ask
commenters to identify whether and
which standards and/or device-level
software or firmware would need to be
modified to enable this capability for
alerting authorities. We seek comment
on whether the 12 months that the
Commission has previously allocated
for the development of WEA standards
would be sufficient for this purpose. If
not, why not? We also seek comment on
any other technical issues that may arise
in implementing this functionality at
the mobile device.
2. Prevent Unnecessary Consumer OptOut
28. We are concerned that members of
the public might experience alert fatigue
and might be annoyed by WEA’s audio
attention signal and vibration cadence,
leading them to opt out of receiving
WEA alert messages entirely.
Consumers who have opted out of
receiving WEA alert messages have no
chance of receiving potentially lifesaving emergency instructions through
WEA. To remedy this, we propose to
require Participating CMS Providers to
provide their subscribers with the
option to durably turn off WEA’s audio
attention signal and vibration cadence
for all alerts. The Commission’s rules
allow for consumers to be able to mute
the audio attention signal and vibration
cadence. In 2016, we sought comment
on whether the Commission should
require Participating CMS Providers to
support consumer choice by allowing
consumers to receive WEAs with the
audio attention signal and vibration
cadence turned off by default as an
alternative to opting out of WEA
entirely. Microsoft Corporation,
California Governor’s Office of
Emergency Services, and the New York
City Emergency Management
Department support allowing
consumers to change their WEA
delivery preferences, including by
allowing them to receive WEAs without
the attendant audio attention signal and
vibration cadence. We seek to refresh
the record on this issue. How do mobile
device manufacturers operationalize
silencing the WEA audio attention
signal and vibration cadence when users
set their devices to ‘‘do not disturb’’
mode? What other options do
consumers have to personalize the
audio attention signal and vibration
cadence? We tentatively conclude that
Participating CMS Providers should
work with mobile device manufacturers
to present this option to subscribers in
the mobile device’s WEA notification
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settings in addition to the current,
binary choice to opt in or opt out. We
seek comment on this approach.
29. We seek comment on whether
giving consumers the option to suppress
the presentation of the WEA audio
attention signal and vibration cadence
promotes consumer choice and would
make it more likely that people
interested in receiving alert messages—
but not interested in being interrupted
by them—can continue to receive
potentially life-saving instructions
intended for them. Given that most
Americans check their cellphones
frequently, we do not anticipate a
lengthy delay in the time it takes for a
consumer to view an alert. What other
public safety and consumer benefits
would attend this proposal, if adopted?
We note, however, that if the rule is
adopted, consumers who have already
opted out of receiving alert messages
may not be aware that the option to
receive alert messages without being
interrupted by them is available. How
might this information be best shared
with the public? Should Participating
CMS Providers re-set WEA-capable
mobile devices to their default opt-in
status as part of their implementation of
this proposal? Would they have the
technical ability to do so? To what
extent would CMS Providers require
support from device manufacturers to
support such a re-set and update? Could
such a re-set take place without
affecting other settings on a user’s
device (e.g., location)? Should the
customer be made aware of the
attempted re-set, and if so, how? We
seek comment on any alternatives that
would help to ensure that the public is
able to yield the public safety benefits
of this proposal.
30. We seek comment on whether
there are additional reasons why
consumers commonly opt out of
receiving WEA messages. Currently,
when consumers receive an alert, some
mobile device operating systems present
the alert together with an option for the
consumer to go to their WEA
notification settings, where the only
option presented is opt-out. Does this
operating system functionality promote
unnecessary WEA opt-out? We seek
comment on alternative ways in which
unnecessary consumer opt-out can be
mitigated or prevented.
3. Facilitate More Effective WEA Public
Awareness Exercises
31. We seek comment on whether our
current rules governing State/Local
WEA tests are impeding the ability of
emergency managers to fully understand
how WEA operates within their unique
jurisdictions and circumstances and to
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engage in important public awareness
exercises. At present, our rules
authorize Participating CMS Providers
to transmit a State/Local WEA Test
message, which consumers must
affirmatively opt in to receive. Alerting
authorities thus cannot conduct an endto-end WEA test, where members of the
public receive the test message by
default, without receiving a waiver of
the Commission’s rules. In contrast, the
Commission’s rules allow EAS
Participants to participate in two Live
Code Tests per calendar year, provided
that the entity conducting the test takes
specified actions to make clear that the
alert being sent is only a test. We
continue to believe that State/Local
WEA Tests are valuable tools for system
readiness testing and proficiency
training. To the extent State/Local WEA
Tests are used for proficiency training
and alerting authorities’ system checks
alone, the fact that the public does not
receive State/Local WEA Tests by
default is beneficial. This same
attribute, however, prevents State/Local
WEA Tests from being useful tools for
raising public awareness about how to
respond to emergencies that are likely to
occur. Over the years, the Commission
has granted waivers in certain
circumstances to enable alerting
authorities to test WEA using alerts that
the public receives by default. In
assessing these waivers, the
Commission has balanced raising
awareness about emergencies with
protecting against alert fatigue.
32. Based on the experience we have
gained from evaluating these waiver
requests, we believe we can identify
circumstances where it is beneficial for
consumers to receive WEA test
messages by default without conducting
a case-by-case evaluation of waiver
requests, going forward. Thus, we
propose to authorize Participating CMS
Providers to support up to two end-toend WEA tests (in which consumers
receive test messages by default) per
alerting authority each year, provided
that the alerting authority: (1) conducts
outreach and notifies the public in
advance of the planned WEA test and
that no emergency is, in fact, occurring;
(2) includes in its test message that the
alert is only a test; (3) coordinates the
test among Participating CMS Providers,
state and local emergency authorities,
relevant State Emergency
Communications Committees (SECCs),
and first responder organizations; and
(4) provides notification to the public in
widely accessible formats that the test is
only a test. We note these conditions are
the same conditions that attend alerting
authorities’ conduct of EAS Live Code
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Tests and the Commission has routinely
conditioned waiver its rules to conduct
public awareness exercises on these
criteria. We seek comment on whether
we should condition authorization on
alerting authorities conducting certain
types of outreach or on the outreach
being completed a certain period of time
before transmitting the test. We also
seek comment on whether, as an
additional condition to conduct public
awareness exercises, alerting authorities
should have to keep records on how
they comply with the above-mentioned
four conditions, and produce these
records if requested by a Participating
CMS Provider or the Commission. We
believe that, by authorizing
Participating CMS Providers to support
up to two tests per alerting authority
each year without filing waiver requests
or obtaining our permission in advance,
we can reduce unnecessary
administrative burdens on alerting
authorities, CMS Providers, and
ourselves, and thereby eliminate a
potential obstacle to conducting end-toend WEA tests that advance several
public interest goals. We seek comment
on this proposal and on whether the
same conditions that are appropriate for
EAS tests are also relevant for such
WEA system tests. We further propose
that alerting authorities issue these
WEA tests as ‘‘Public Awareness Tests’’
to make clear that the test messages will
be sent to the public by default.
33. We seek comment on the benefits
and costs of this proposal. Would this
amendment of our rules facilitate more
seamless joint exercises of EAS and the
WEA system? Would they make the
WEA system a more powerful tool for
proactively warning the public in
advance of emergencies, ultimately
preparing them to take more effective
protective actions in the event that an
emergency actually occurs? We also
seek comment on how this amendment
of the rules may affect alert fatigue. Are
the proposed rules restrictive enough to
mitigate potential alert fatigue?
Recognizing that alerting authorities
may have overlapping jurisdictions (e.g.,
a city, within a county, within a state),
should we limit the number of tests to
two per county (or other geographic
area) per year, to ensure that alerting
authorities coordinate with one another
to prevent alert fatigue for their citizens?
Are there any additional conditions or
alternatives that could make WEA a
more effective tool for raising public
awareness about emergency situations
likely to occur while mitigating the risk
of alert fatigue?
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C. Establishing a WEA Database To
Promote Transparency About WEA
Availability and Benchmark WEA
Performance
34. We propose to modernize the
WEA election process and facilitate
access to WEA availability and
performance information through the
development of a Commission-hosted
WEA Database. At present, to access
information about WEA’s availability in
their jurisdictions, alerting authorities
and the public must review all of the
WEA election letters filed with the
Commission. Even then, those letters are
often unclear about whether a
Participating CMS Provider participates
in whole or in part and their level of
support for WEA geographically and on
different types of mobile devices. We
anticipate that the WEA Database would
be an interactive portal where CMS
Providers submit information about the
availability and performance of WEA on
their networks, and where such
information could be readily accessible
to both alerting authorities and the
public.
1. Reporting Information About WEA
Availability
35. We propose to require all CMS
Providers, irrespective of whether they
elect to transmit WEA messages, to
report their level of WEA participation
in a WEA Database. In order for the
WEA Database to be effective in
providing a full understanding of WEA
coverage, we propose the database
should identify which CMS Providers
offer WEA, in what geographic areas,
and on which devices. In addition, this
information must be current.
36. Identify which wireless providers
offer WEA. We propose to require that
CMS Providers identify whether they
elect to participate in WEA in whole or
in part, or whether they elect not to
participate. If a CMS Provider elects to
participate in part or not to participate
at all, we propose that they provide an
explanation or basis for this decision
using free form text. CMS Providers
should submit their election in the WEA
Database regardless of whether they
have previously filed in the docket. We
propose that CMS Providers should also
identify the entities on behalf of which
they are filing. We seek comment on
this proposal. It is often difficult for the
Commission and alerting authorities to
know which service providers are
participating in WEA because CMS
Providers take inconsistent approaches
to disclosing the names of subsidiary
companies on behalf of which their
election is filed, any ‘‘doing business
as’’ names under which they are offering
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services that support WEA, and the
names of Mobile Virtual Network
Operators (MVNOs) and wireless
resellers through which their network
supports WEA. Should this
responsibility be limited to entities with
which CMS Providers have a
contractual relationship? Are there any
other relationships a CMS Provider’s
WEA election should capture to better
identify wireless providers’ WEA
participation status? This proposed
requirement would make WEA elections
more uniform and provide a more
complete picture of WEA’s availability
nationwide. To ease the burden of this
proposal, the WEA Database would
leverage any relevant information that is
available through existing Commission
systems like the Commission
Registration System (CORES). We seek
comment on the burdens such proposals
would impose upon CMS Providers and
on any alternative approaches that the
Commission could take to accurately
identify the universe of the entities that
participate in WEA.
37. Identify where WEA is Offered. We
propose to require CMS Providers to
disclose the extent to which they offer
WEA in the entirety of their geographic
service area. We seek comment on this
proposal. When CMS Providers elect to
transmit WEA messages ‘‘in part’’ today,
those elections often provide little
information about what ‘‘in part’’ means
as a practical matter. For example, they
rarely specify whether there are
geographic areas excluded from their
WEA coverage. This could lead to
confusion about the extent to which the
public receives WEA messages. This is
problematic from the standpoint of an
alerting authority trying to plan for how
it will reliably communicate with the
public during an emergency. For
example, during this past wildfire
season, alerting authorities and the
Commission struggled to identify
whether the non-delivery of WEA alert
messages in New Mexico was due to
service degradation or the Participating
CMS Providers’ choice not to transmit
WEA alert messages in the affected
counties. Would information about the
geographic areas where CMS Providers
support WEA be helpful to alerting
authorities during situations like the
New Mexico wildfires?
38. For CMS Providers that report in
the WEA Database that they are
participating in WEA in whole, we
propose to represent their geographic
service area using the voice
geographical information system (GIS)
coverage area, which CMS Providers
submit to the Commission as their
mobile voice coverage area in the
biannual Broadband Data Collection
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(BDC). We believe that the voice
channel coverage area is a conservative
estimate of the control channel which is
used to deliver the WEA coverage. The
estimate is conservative because voice
communication has a higher bandwidth
requirement than data transferred over
the control channel, resulting in a
smaller coverage area than the control
channel. We believe that this
conservative estimate may be
appropriate to avoid misleading
consumers into thinking they will
receive a WEA where they will not. We
seek comment on this approach. For
those CMS Providers that do not
support WEA through their entire
geographic service area, we propose to
require them to submit a GIS polygon
coverage area that most accurately
represents their WEA coverage area. We
seek comment on whether these
proposals would represent a costeffective and accurate approach to
reporting WEA availability, in a manner
that would be readily understood by
other stakeholders. Do the cost savings
for Participating CMS Providers
attendant to using a voice coverage
shapefile already on file with the
Commission outweigh the potential
public safety benefit of a more precise
representation of a WEA coverage area?
Would a source of geospatial data other
than shapefile be either less
burdensome to produce or more
beneficial to alerting authorities? We
seek comment on any alternative ways
of reporting this information and their
associated benefits and costs.
39. Does information about the
geographic availability of WEA need to
be supplemented with additional
information about WEA delivery to be
useful to alerting authorities? For
example, because our WEA rules require
Participating CMS Providers to support
WEA for roaming subscribers, would it
be a more helpful representation of a
WEA coverage area if Participating CMS
Providers submitted a shapefile
describing their WEA coverage area and
any additional areas where they have a
roaming agreement with another
Participating CMS Provider? Do
Participating CMS Providers have access
to such information from roaming
partners in the first instance? If not, we
seek comment on whether to require
Participating CMS Providers to provide
a list of their roaming partners via the
WEA database to allow the database to
compile that coverage area information.
Further, it is unclear from the record
whether mobile assets (e.g., cells on
wheels (COWs), cells on light trucks
(COLTs)) deployed to compensate for
cell site outages were provisioned into
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providers’ WEA systems. During
emergencies, cell facilities that normally
would be capable of transmitting WEA
messages to a certain geographic area
might not be available to do so. Should
CMS Providers who file reports in the
Disaster Information Reporting System
(DIRS) regarding a particular emergency
also include information about whether
any COWs and COLTs deployed support
WEA? We seek comment on the benefit
to alerting authorities of knowing
whether COWS/COLTS deployed in
their area support WEA. Would the
value of this information be enhanced if
Participating CMS Providers also
disclosed the location of those
deployable assets? Should CMS
Providers report if they do not support
WEA when using certain network
technologies (e.g., a CMS Provider sends
WEA messages on its 5G network, but
not its 3G network)? Are there other
kinds of information about WEA
availability that CMS providers should
be required to report, and if so, how
would that information assist alerting
authorities in protecting the public? We
also seek comment on how this
information, if required, should be
reported to ease burdens and promote
uniformity in reporting. For example,
for network technology information,
should CMS Providers be presented
with simple checkboxes to indicate
whether they offer WEA on all deployed
generations of wireless network
technology or on all available
deployable mobile assets? Should the
Commission use Participating CMS
Providers’ technology specific
shapefiles submitted as part of the BDC
for this purpose?
40. Identify which devices support
WEA. Like geographic area, ‘‘in part’’
WEA elections rarely share information
about the mobile devices that are
capable of receiving WEA messages.
While this information is provided by
CMS Providers at the point of sale, it is
prohibitively difficult for alerting
authorities to aggregate that information
from all possible points of sale,
including by third-party retailers. For
this reason, we propose to require
Participating CMS Providers to report in
the WEA Database all mobile devices
that the Participating CMS Provider
currently offers for sale that are WEAcapable. We seek comment on this
proposal. By collecting this information
in a uniform way in a single database,
we believe that alerting authorities will
be better able to understand how WEA
messages will be received by
individuals in their jurisdiction and
better able to determine if WEA is an
appropriate tool for their emergency
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communications needs. For example,
would this information help alerting
authorities to understand the
deployment status of new WEA
capabilities, the availability of which
may be dependent on Participating CMS
Providers’ and equipment
manufacturers’ decisions about whether
to support deployed mobile devices
with software updates? Most
Participating CMS Providers do, though,
maintain public online information
relating to device WEA capabilities.
How can we avoid creating confusion in
light of the already existing public
information? We note that our proposal,
if adopted, would not shed light on the
WEA capabilities of the installed base of
mobile devices that connect to the
Participating CMS Provider’s network
but are not sold by the Participating
CMS Provider at the time of reporting.
Does this create a predictable gap in
alerting authorities’ and the
Commission’s understanding of WEA’s
availability? How could Participating
CMS Providers provide alerting
authorities and the Commission with
visibility into WEA capabilities of the
mobile devices operating on the
Participating CMS Provider’s network
but that they do not sell? Do all versions
of a given make and model of mobile
device have the same WEA capabilities,
irrespective of where they are sold? Or,
does a mobile device’s WEA capabilities
depend on firmware specific to
Participating CMS Providers? We seek
comment on any alternative approaches
that might further reduce reporting
burdens. We particularly encourage
commenters to address other ways the
Commission may leverage data CMS
Providers already submit to the
Commission to alleviate any burden
attendant to reporting this information.
41. To modernize our rules and better
support this proposed reporting
requirement, we propose to update the
definition of what constitutes a ‘‘WEAcapable mobile device.’’ We observe that
as WEA’s capabilities have evolved over
the last several years, the definition of
what is considered a WEA-capable
mobile device has not evolved with it.
As a result, mobile devices have
continued to be considered ‘‘WEAcapable’’ even if they do not support the
capabilities that have become central to
WEA’s effectiveness, such as supporting
a 360-character message length or the
inclusion of URLs. We are concerned
that if the term ‘‘WEA-capable’’
continues to include any mobile device
with at least partial WEA functionality,
consumers might be confused and
mistakenly believe that all ‘‘WEAcapable’’ mobile devices offer all WEA
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capabilities. Accordingly, we propose to
amend our rules to define a ‘‘WEAcapable mobile device’’ as a mobile
device that is compliant with the Part
10, Subpart E equipment requirements,
and to make explicit that WEA-capable
mobile devices must support the alert
message requirements in Part 10,
Subpart D (e.g., support for the alert
message classifications, national alert
prioritization, WEA message elements,
the 360-maximum character limit, geotargeting, roaming, and support for both
English- and Spanish-language alerts).
We seek comment on this proposal. We
also seek comment on any alternative
approaches.
42. The Commission’s rules currently
define a ‘‘mobile device’’ for the
purpose of WEA as ‘‘[t]he subscriber
equipment generally offered by CMS
providers that supports the distribution
of WEA Alert Messages.’’ We observe
that this definition does not account for
mobile devices that do not support WEA
messages. Accordingly, we propose to
update the definition of a ‘‘mobile
device’’ for the purpose of WEA as ‘‘any
customer equipment used to receive
commercial mobile service.’’ We seek
comment on this proposal. We believe
that this amended definition
appropriately acknowledges the
possibility that a mobile device does not
support WEA, while also being broad
enough to potentially include devices
that are commonly considered to be
mobile devices, such as tablets,
wearables, or other non-smartphone
devices. This amended definition may
also increase access to WEA messages
by individuals with disabilities who
frequently rely on these devices for
connecting to wireless services.
Individuals with mobility or dexterity
disabilities may find smaller devices too
difficult to use; thus, these devices may
accommodate those with such
disabilities. We seek comment on
whether these devices are capable of
receiving WEAs. Would providing WEA
to data-plan-enabled tablets and other
devices that receive commercial mobile
service allow individuals with
disabilities (e.g., individuals that lack
the manual dexterity required to
manipulate a smaller device) to receive
WEA messages for the first time?
43. Provide current information. We
propose to require that CMS Providers
update the WEA Database within 30
days of a change in their WEA
participation. Currently, our rules do
not require CMS Providers to update
their WEA election status when the
nature of their WEA service profile
changes and, in fact, most CMS
Providers have not updated their
election to transmit alert messages since
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filing their initial election in 2008. As
a result, we are concerned that many
WEA elections could now be outdated
and do not accurately reflect WEA’s
current availability. We propose that a
30-day timeframe reflects an appropriate
balance between affording CMS
Providers adequate time to submit an
update and providing stakeholders
current information on WEA
availability. We seek comment on this
proposal. Rather than requiring that
CMS Providers update their WEA
elections within 30 days of a change in
their participation, should updates be
required periodically, irrespective of
updates based on a change in their
participation? If so, how often should
those updates be required? The BDC
requires filers to update their filings
biannually (i.e., twice each year). Would
this biannual update approach work for
WEA or would this result in alerting
authorities frequently accessing
outdated information in the WEA
Database that undermines their
emergency communication efforts?
Alternatively, if changes to WEA
availability are made infrequently,
would a biannual filing be unnecessary?
2. Improving WEA’s Performance To
Make It a More Effective Life-Saving
Tool
44. To improve the effectiveness of
WEA, and consistent with the
recommendations of the GAO, we
propose to establish WEA performance
minimums that Participating CMS
Providers must satisfy for every WEA
message they send. Press reports
indicate that, due to deficiencies in
Participating CMS Providers’
implementation of WEA, many people
are not receiving critical, timely
information during life-threatening and
time-sensitive emergencies, such as
earthquakes or wildfires, while others
are receiving information that is
irrelevant to them, which degrades the
value of the WEA system as a whole.
When people receive alert messages not
relevant to their geographic area, they
may learn to ignore the WEA messages
they receive or they may opt out of
receiving WEA messages entirely. It is
our understanding that inconsistent
WEA performance may have led some
emergency management agencies to
delay becoming authorized as alerting
authorities and may have caused others
to limit their use of WEA. Are there
other reasons why emergency
management agencies may delay
becoming authorized as alerting
authorities or otherwise limit their use
of WEA, such as the costs of
establishing and maintaining alerting
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capabilities with third party vendors?
We seek comment on these issues.
45. WEA Reliability. To ensure that all
WEA-capable mobile devices within a
target area receive alerts intended for
them, we propose to require
Participating CMS Providers to meet a
minimum requirement for the reliability
with which they deliver WEA messages
to their subscribers. We note that our
rules already require WEA messages to
be delivered to 100 percent of the target
area. We are concerned that this
requirement is not sufficient to ensure
that the public can rely on their
Participating CMS Provider to deliver to
them promptly the WEA messages
intended for them every time, including
when they enter the alert’s target area
after the alert’s initial transmission. We
seek comment on an improvement to
our existing minimum reliability
requirement that is technically feasible
and generally achievable across
circumstances. For example, we seek
comment on whether Participating CMS
Providers should deliver WEA messages
to all WEA-capable mobile devices that
are within an alert message’s target area
at the time the Participating CMS
Provider initially transmits the message.
We also seek comment on whether
Participating CMS Providers should
deliver WEA messages to all WEAcapable mobile devices that enter the
alert message’s target area after the
initial transmission, while the alert
message is active. This approach would
go one step further than our existing
requirement by ensuring that the
messages delivered to that area to be
presented to the subscriber, regardless
of whether the subscriber is in the target
area at the time the alert is transmitted
or enter the target area later, provided
the alert remains active. Are there any
technical challenges that may prevent
all devices from receiving and
presenting alerts? How can those
challenges be addressed.
46. WEA Accuracy. The Commission’s
WEA rules require Participating CMS
Providers to deliver WEA messages with
no more than 0.1 of a mile overshoot
unless, for example, mobile devices
have location services disabled or legacy
networks and devices could not be
updated to support geofencing, in which
case Participating CMS Providers are
permitted to send an alert to their best
approximation of the target area. We
seek comment on whether these
exceptions to the Commission’s existing
accuracy requirement remain necessary
and, if not, we propose to sunset them.
For example, we seek comment on
whether WEA-capable mobile devices
located more than 0.1 miles outside of
a targeted area should suppress alerts
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for that area, regardless of whether its
location services are enabled. We are
concerned that this exception may be
resulting in considerable WEA
overshoot. We seek comment on the
extent to which this exception is still
necessary for modern WEA-capable
mobile devices. Since the Commission
adopted its enhanced WEA geo-targeting
requirement, industry WEA
stakeholders have changed the WEA
functionality of mobile devices from
being enabled by software to being
enabled by firmware. As we have seen
in other public safety contexts, even
when a consumer disables location
services, a CMS Provider may still
access that data when necessary (e.g., to
support 9–1–1 calling). We seek
comment on whether we should require
location services to always be enabled
for WEA on WEA-capable mobile
devices, even if they are disabled for
other uses.
47. We also seek on whether to
eliminate the exception to those same
geotargeting rules that exempts legacy
networks and mobile devices that
cannot be updated. Under this
approach, mobile devices could not be
considered ‘‘WEA-capable’’ unless they
can comply with the geotargeting
requirements. We believe this would be
consistent with our proposal, discussed
in greater detail above, to update the
definition of ‘‘WEA-capable mobile
device’’ to only include devices that
support the alert message requirements
in part 10, subpart D. We seek comment
on this approach, and the likely effect
of churn. We seek comment on whether
any legacy CMS network facilities
cannot be updated to support
geofencing. If so, why? On what
timeframe do Participating CMS
Providers intend to remove these legacy
network elements from their facilities?
48. We seek comment on other
reasons why WEA-capable mobile
devices may be falling short of meeting
our existing geo-targeting requirements.
Are these shortfalls related to the
amount of time mobile devices are
allowed to calculate their location
before displaying the alert? Why might
a mobile device be unable to calculate
its location for the purposes of WEA
within the permissible period, even
when the device’s location services are
turned on and available to the WEA
firmware? Is there another issue or
problem with the geofencing solution
being used in WEA-capable mobile
devices? Alternatively, we invite
industry stakeholders to submit test
results or studies demonstrating that
their devices strike the correct balance
between presenting WEA messages in a
timely and accurate manner.
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49. WEA Speed. We propose to
require Participating CMS Providers to
satisfy minimum speed requirements, to
ensure WEA messages are displayed as
swiftly as possible during emergencies
where every second counts. We seek
comment on a minimum speed
requirement that is technically feasible
and generally achievable across
circumstances. For example, we seek
comment on whether Participating CMS
Providers should present alerts within
five minutes on 99% of WEA-capable
mobile devices that have not opted out
from receiving the alert and are within
the target area? For devices that enter a
targeted geographic area after the initial
transmission of the alert, we propose
that the five minutes be measured from
the time that they entered the target
area. Should we measure 5 minutes as
the amount of time between receipt of
the alert message at the Participating
CMS Provider alert gateway and
presentation of the alert on the device?
We note that the ATIS WEA geofencing
standard allows mobile devices to take
up to four minutes and fifteen seconds
to determine their location before
defaulting to displaying the alert. To the
extent that some devices may need
additional time to confirm their
locations, we believe that a requirement
of five minutes provides sufficient time
to do so. We believe that this approach
would acknowledge that there may be
localized complexities in the radio
frequency environment that may
prevent some devices from receiving the
first transmission of an alert. Is five
minutes the appropriate speed
requirement for WEA, and if not, what
should that requirement be? Are there
any circumstances that may result in
significant delay in the time between
the transmission of an alert by a
Participating CMS Provider and
presentation by a WEA-capable mobile
device? If so, how should we adjust our
WEA speed metric to compensate? On
the other hand, should we require more
than 99% of opted-in WEA 3.0-capable
devices to present WEA alerts within
five minutes, and if so, why?
Alternatively, we seek comment on the
percentage of mobile devices that may
be able to display an alert within one
second. Would one second from receipt
at the Participating CMS Provider alert
gateway be an appropriate benchmark
for the percentage of mobile devices that
already have a location determination at
the time they receive a WEA and
therefore need to engage in limited
additional processing before presenting
the alert message? How else could we
benchmark WEA’s speed to reflect
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latencies between receipt between
Participating CMS Providers.
50. We seek comment on the public
safety benefits of requiring Participating
CMS Providers to optimize their
network’s performance to satisfy these
performance minimums. Would these
performance minimums make WEA a
much more effective and dependable
emergency communication tool? Would
the adoption of these performance
minimums cause more alerting
authorities to use WEA, or motivate
more emergency management agencies
to become alerting authorities? If these
performance metrics are not the right
minimum benchmarks for WEA’s
performance, how should the
Commission benchmark WEA’s
reliability, accuracy, and speed? We
seek comment on any additional WEA
performance data regarding how the
public is currently receiving alerts and
how that data should affect the adoption
of minimum WEA performance
minimums.
51. Other WEA Performance
Improvements. As an alternative, or in
addition to ensuring WEA’s minimum
performance as described above, we
seek comment on whether to require
Participating CMS Providers to take
specific measures to improve WEA’s
reliability. Should we require
Participating CMS Providers to
retransmit alert messages at one-minute
intervals throughout an alert’s active
period, as AT&T currently does? Other
major Participating CMS Providers only
broadcast an alert message a single time
or a limited number of times after a
delay of at least several minutes. We are
concerned that this means that people
entering the target area after the initial
transmission may not receive the alert
in a timely manner. We seek comment
on whether this requirement would
improve WEA’s reliability, particularly
among people that enter an alert’s target
area during an alert’s active period, but
after Participating CMS Providers’
initial transmission of the alert. We also
seek comment in the alternative on
whether to require Participating CMS
Providers to take specific measures to
improve WEA’s accuracy. Pursuant to
WEA standards, receipt of a WEA
message does not necessarily prompt
geofencing-capable mobile devices to
obtain a fresh location fix. Receipt of a
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WEA message prompts a geofencingcapable mobile device to determine its
location, but if the mobile device has a
stored record of its location, the mobile
device may use that record rather than
obtain a fresh location fix from the
network, even if the location
information stored on the mobile device
is old and inaccurate. We seek comment
on whether this is a deficiency in the
standard that predictably leads the
location information available to WEA
to be less accurate than our 0.1 of a mile
requirement. Should the message that
Participating CMS Providers send to
mobile devices to trigger them to obtain
a location fix for the purpose of WEA
geofencing prompt mobile devices to
obtain a fresh location if the location fix
that it has is not sufficiently accurate or
fresh to comply with our existing WEA
accuracy requirement? From where
should mobile devices seek to retrieve
this location fix (e.g., GPS, A–GPS,
device-based hybrid location) to best
balance potentially competing concerns
about accuracy and network impacts?
What other potential technical measures
could Participating CMS Providers
implement to optimize the WEA
system’s reliability, accuracy, or speed?
3. Reporting Information About WEA’s
Performance
52. To help measure and enforce
compliance with our proposed
performance requirements, as well as to
help public safety stakeholders
understand how WEA works in their
respective areas, we propose that
Participating CMS Providers submit
data to the Commission regarding
WEA’s reliability, accuracy and speed
using the WEA Database. In doing so,
we also address and build on the record
developed in our 2022 Further Notice of
Proposed Rulemaking (2022 FNPRM),
where public safety commenters argue
that performance reporting would
directly assist them in using WEA
effectively, and that reliability, speed,
and accuracy are the most important
performance metrics on which
Participating CMS Providers should
report.
53. For each of the performance areas
(reliability, accuracy, and speed), we
seek comment on the data set that
should be submitted to the Commission,
as well as the source of data from which
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the data set should be derived. In each
instance, data submitted should be
sufficient to demonstrate compliance
with the Commission’s performance
requirements across a variety of
circumstances that reflect real-world
conditions. We seek comment on
whether this necessitates collecting raw
data representing performance on
individual mobile devices, or whether
there are alternative viable ways to
capture WEA performance as
experienced by subscribers. What
measures would handset manufacturers
and OS vendors need to take to capture,
store, and provide such information?
What are the privacy implications of
this proposal for users? Does this
proposal raise implications for device
manufacturers’ security and privacy
policies or for device costs? Can CMS
Providers access or collect raw data at
the device level? Does current
technology allow for device
manufacturers and Participating CMS
Providers to connect location data to a
customer’s decision to opt-in to WEA
participation? We seek comment on
whether Participating CMS Providers
should submit aggregated data and
percentages on the performance of
mobile devices as a whole for all alerts,
or whether it is feasible to collect
performance information from a sample,
such as a randomized portion of all
mobile devices or data about certain
specified alerts. If commenters favor
reporting performance information
expressed as a percentage, we seek
comment on the proposed equations by
which Participating CMS Providers
would calculate WEA’s reliability,
accuracy, and speed, as it would be
important to adopt uniform equations
across all providers.
54. We anticipate that data can be
gathered at the device level that is
derived from data elements that
Participating CMS Providers can
potentially log, such as unique alert
message identifiers, the geographic
target area, and the opt-in status of the
device. We seek comment on the
following Figure 2, which depicts our
assessment of where data elements
relevant to WEA performance could be
available for logging by Participating
CMS Providers and WEA-capable
mobile devices.
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Does Figure 2 accurately capture the
data elements and their respective
locations where Participating CMS
Providers could potentially log them to
measure WEA’s performance? Is it
technically feasible for Participating
CMS Providers to log each of the data
elements that currently reside in their
network during WEA transmission,
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because Participating CMS Providers
already log many such data elements
under our rules. Is it technically feasible
for WEA-capable mobile devices to
receive a firmware update to enable
them to log those data elements
described above that are uniquely
available at the mobile device, because
mobile devices already log data about
the tasks they perform as part of routine
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device processes? We seek comment on
potential changes to standards and
software that Participating CMS
Providers, handset manufacturers, and
handset OS vendors would need to
complete to comply with this proposal,
if adopted. We seek comment on any
refinements that would make the
collection of WEA performance data less
burdensome and/or more effective.
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55. We seek comment on how these
data elements, as well as other
information available to Participating
CMS Providers, can be used to
demonstrate WEA’s performance. One
approach would be for Participating
CMS Providers to submit data to the
Commission’s WEA Database regarding
the number of WEA-capable mobile
devices located inside an alert message’s
geographic target area that are capable of
receiving an alert and opted into sharing
WEA performance information; the
number of WEA-capable mobile devices
located outside an alert message’s
geographic target area that are capable of
receiving an alert (e.g., mobile devices
that meet the foregoing criteria and are
connected to the cell facility that
initially transmits the WEA message);
the number of such devices located
inside and outside the area that are
opted into presenting the alert; and the
number of those devices inside and
outside of the area that presented the
alert. Could the Commission use this
data to calculate the percentage of
devices in the target area that succeeded
at displaying or suppressing an alert?
For measuring WEA’s speed, one
approach would be for Participating
CMS Providers to also submit to the
Commission’s WEA Database the times
at which mobile devices received and
presented an alert, as well as the time
when the alert was received at a
Participating CMS Provider’s alert
gateway. Could the Commission use this
data to calculate WEA’s speed? Are
there any other ways the Commission
should use these or other data elements
to measure WEA performance?
56. Would Participating CMS
Providers face technical challenges in
collecting or reporting this information?
While CSRIC VIII states that the total
number of devices in the alert area is
unknown and ‘‘cannot be obtained
without a complete redesign of existing
cellular technology,’’ we observe that a
cell site can generate a record, at any
given time, of how many mobile devices
are attached to it. We seek comment on
this assessment. We also seek comment
on CSRIC VIII’s view that it is not
possible for Participating CMS Providers
to know the number of devices in a
targeted area that have opted into
sharing WEA performance data. Is
CSRIC VIII correct? What steps could be
taken to improve the ability to
Participating CMS Providers to obtain
this information? CSRIC VIII finds that
WEA-capable mobile devices currently
do not know whether they are receiving
the first WEA broadcast or a later WEA
broadcast. Could Participating CMS
Providers take measures to enable
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devices to identify the initial
transmission?
57. We seek comment on the
feasibility of measuring WEA’s
performance using staged devices, as
contemplated by CSRIC VIII.
Specifically, could Participating CMS
Providers capture actionable
information about WEA’s performance
by conducting regular testing using
devices positioned in and around the
target area of a Required Monthly Test
(RMT)? Could such a testing and
performance measurement requirement
also leverage State/Local WEA Tests or
leverage alerting authority and
Participating CMS Provider volunteers?
How would the resulting data differ in
quality from data derived at the device
level from real WEA activations? Would
there be any limitations to the public
safety benefits of measuring
performance using staged devices? We
seek comment on whether there would
be any cost or time savings attendant to
this approach if Participating CMS
Providers had to update network and
mobile device firmware to measure
WEA’s performance using staged
devices.
58. We also seek comment on any
privacy implications if information is
collected at the mobile device level. In
response to the 2022 FNPRM, some
commenters raise consumer privacy
concerns about the nature of the data
that Participating CMS Providers would
collect from mobile devices to support
a reporting requirement, especially
location data. We believe that
Participating CMS Providers would not
need to collect any personally
identifiable information (PII) or
customer proprietary network
information (CPNI) to provide devicelevel data. Specifically, Participating
CMS Providers would not have to
collect precise location information.
Rather, each WEA-capable mobile
device would potentially have to log
and provide to the Participating CMS
Provider only whether the device was
located inside the target area or farther
than 0.1 miles from the target area. We
seek comment on this view. We also
note that CMS Providers already have
access to location information about
their customers’ mobile devices by
virtue of their provision of service. If,
contrary to our expectations, CMS
providers were required to collect
precise location information to satisfy
WEA reporting obligations, we would
require CMS providers to protect that
information subject to the same
statutory and regulatory duties that
apply to the most sensitive CPNI. We
seek comment on this approach. We
also seek comment on the other specific
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data elements that CMS Providers
would need to collect to satisfy their
reporting obligations and the extent to
which the information types collected
could be minimized to protect consumer
privacy.
59. To further safeguard consumer
privacy, in the event we were to proceed
with a device-level approach, we
propose that Participating CMS Provider
should offer subscribers the ability to
opt out of participating in the collection
of information necessary to measure
WEA’s performance. We believe that
Participating CMS Providers could
enable this consumer choice by adding
a simple, binary toggle switch to the
existing WEA settings menu. We note
that, by comparison, CSRIC VIII
examines a method of automatically
collecting WEA performance data from
mobile devices whose users have opted
in to share WEA performance analytic
data with their wireless provider.
Should we affirmatively prohibit
Participating CMS Providers from
collecting or using precise mobile
device location information or any PII or
CPNI for purposes of reporting this
information to the Commission? Should
we require Participating CMS Providers
to timely and securely destroy any data
gathered solely for the purpose of this
collection? Should the mobile devices,
Participating CMS Providers, or the
WEA Database perform functions to
further anonymize the data collected?
We seek comment on other potential
privacy impact mitigations. Our intent
is to ensure that any approach to
collecting performance data would not
change wireless providers’ existing
access to mobile device location data or
change the compliance status of their
existing information collections under
applicable privacy laws and regulations.
We seek comment on any refinements to
our proposals that would further this
goal.
60. We seek comment on any
alternative approaches to WEA
performance reporting. For example,
CSRIC VIII also recommends that the
FCC consider a requirement for an
automated email to convey WEA
performance reporting information from
Participating CMS Providers to an
alerting authority or a centralized
reporting location for each sent WEA.
We seek comment on the utility of WEA
performance information communicated
by email directly to alerting authorities,
either in addition or as an alternative to
a WEA database. CSRIC VIII
recommends that the details of this
approach be worked out between
alerting authorities, PBS, and
Participating CMS Providers. We
encourage WEA stakeholders to submit
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a detailed proposals of how this
alternative approach could work in
practice.
61. Reporting timeframe. In what
timeframe should Participating CMS
Providers collect and submit WEA
performance data to the WEA Database?
To reduce the risk of wireless service
performance degradation during an
emergency, should Participating CMS
Providers collect and report WEA
performance data sufficiently outside of
any actual activation of WEA? For
example, Participating CMS Providers
could submit data to the WEA Database
within 24 hours of the issuance of the
WEA message or State/Local WEA Test
to which the performance data pertains.
Would it be feasible for Participating
CMS Providers to delay collecting WEA
performance information until off-peak
network hours? CSRIC VIII raises
concerns, however, that ‘‘[e]ven delayed
automated reporting, triggered at a later
time, carries that possibility of localized
congestion during the reporting period.’’
What timeframe would strike the right
balance between timely performance
reporting that provides relevant,
actionable information, and the need to
protect networks from congestion
during actual emergencies?
4. Establishing a WEA Database
62. Data submission. We seek
comment on the most cost-effective
mechanism for CMS Providers to submit
WEA elections and performance
information into the WEA Database,
while minimizing burdens on CMS
Providers. We propose that WEA
elections and WEA performance data be
filed electronically using a web-based
interface and, if feasible, an application
programming interface (API). In
addition to an API, what other tools or
features should we consider when
designing the data submission elements
of the WEA Database to ease reporting
burdens and improve efficiency? For
example, would Participating CMS
Providers prefer to submit information
regarding the WEA-capable mobile
devices they support either through a
file upload or through a form, or should
both options be available?
63. Promote stakeholder
understanding. To promote
transparency and address alert
originators’ need to better understand
WEA performance in their respective
areas, we propose to enable the WEA
Database to provide information about
WEA availability and performance.
With respect to WEA availability
information, we seek to ensure that the
public has access to information about
which service providers offer WEA, in
which locations, and on what devices,
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so they are empowered to make the right
decisions for their unique needs when
they choose a mobile device and service
plan. We seek comment on this
proposal, and on whether the use of the
WEA database is the most effective
manner to convey this information.
64. We also seek comment on how the
WEA Database can best meet
consumers’ and alerting authorities’
need for information about WEA’s
performance. To maximize relevance for
alert originators, we propose to provide
performance data expressed as
percentages of mobile devices satisfying
our reliability, accuracy, and speed
performance standards, and to provide
this information on a per provider and
per geographic area basis. We seek
comment on this approach. For
example, with respect to reliability, we
propose to provide the percentages of
devices that succeeded and failed at
presenting the alert. We expect this
would help alerting authorities better
understand how many people within
their jurisdictions would receive an
alert, which would inform their
decisions about how to use WEA in
conjunction with other emergency
communication tools. For accuracy, we
propose to provide the percentages of
devices outside of the geographic target
area that failed to suppress the alert. We
expect this would help alerting
authorities better understand the extent
of WEA message overshoot, which we
expect would inform their future
decisions about how to best target their
alerts. For speed, we propose to provide
the percentiles of time that CMS
Providers take to both ensure an alert’s
receipt as well as the alert’s presentation
on mobile devices, following the CMS
Provider’s receipt of the alert at their
alerting gateway (i.e., the 10th, 25th,
50th, 90th, and 99th percentile time
figures). We expect this would help
alerting authorities better understand
how quickly their alerts reach the
public, which would inform their future
decisions about the optimal times to
send alerts and whether delays in the
delivery of those alerts warrant the
supplementary use of other emergency
communication tools. We propose that
alerting authorities be able to use the
WEA Database to see WEA’s
performance both for their own
activations and nationwide so that they
can better contextualize any
performance issues they may
experience. We believe this approach
would provide up-to-date information
about WEA and thereby greatly improve
alerting authorities’ visibility into WEA.
The database would allow alerting
authorities to better understand WEA’s
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reach when planning whether and how
to use WEA during emergencies, thus
increasing its value as a tool to protect
life and property.
65. To avoid disclosing information
that Participating CMS Providers may
consider to be competitively sensitive,
we do not propose to use the WEA
Database to disclose the number of
WEA-capable mobile devices that are
located within the alert message’s
geographic target area at the time the
Participating CMS Provider initially
transmits the message or the number of
WEA-capable mobile devices connected
to cell facilities transmitting the alert
message that are located farther than 0.1
miles outside of the message’s
geographic target area at the time the
Participating CMS Provider initially
transmits the alert message. We seek
comment on this approach. We
anticipate that using a dedicated
database would be more efficient than
the current practice of searching for
WEA elections that have been filed
directly in a docket one-by-one and
downloading individual election letters,
which are unlikely to be uniform in how
they make their elections. We seek
comments on our views. What
alternative steps could we take to make
WEA election information more
accessible to relevant stakeholders?
66. Public Access. We propose that
the contents of the WEA Database be
available to the general public. We
believe the general public has an
interest in knowing whether and to
what extent the WEA system is available
in their local area, as well as whether
the WEA system performs reliably in
their local area. We also believe the
public should have an informed
expectation about the likelihood that
they will receive alert messages that do
not apply to them. We seek comment on
these views. Will making WEA
availability and performance
information more readily available in
the WEA database influence consumer
purchasing decisions related to CMS
service and mobile devices? Will this
foster increased market competition
around WEA performance? We seek
comment on the extent to which
emergency management agencies
accessing the publicly available WEA
Database that are not currently
authorized by FEMA to issue alerts
through IPAWS, might be encouraged to
become authorized and, as a result,
increase the availability of alert
messages to unserved areas.
67. We observe that the WEA
availability information that
Participating CMS Providers would
submit to the WEA Database is already
publicly available, although not
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aggregated with other WEA information.
The information that Participating CMS
Providers would supply to the WEA
Database about their WEA coverage area
is already publicly available through the
National Broadband Map, which makes
available for download the mobile voice
coverage areas collected through the
Broadband Data Collection. Similarly,
many Participating CMS Providers
already make publicly available
information about the WEA-capable
mobile devices that they offer at the
point of sale. If we were to require
Participating CMS Providers to disclose
whether they make WEA available using
currently deployed public cellular
network technologies, that would likely
require them to disclose information
that is not currently public, but we do
not believe that this disclosure would
warrant confidential treatment either.
The Commission grants the
presumption of confidentiality to outage
information submitted in NORS for
reasons related to national security and
competitive sensitivity, but we do not
believe those same concerns exist here.
We seek comment on our views.
68. We also do not believe that WEA
performance information submitted in
the WEA Database would warrant
confidential treatment. We do not
believe that the public availability of
this information raises any concerns
about national security or competitive
sensitivity, and it would not include
any PII or CPNI. Data submitted to the
WEA Database under this proposal
would already be aggregated and
anonymized with other mobile device
data by CMS Providers and could not be
deanonymized to obtain any
information about an individual mobile
device’s receipt of an alert message.
Because of this aggregated, anonymized
approach to data collection, the
Commission does not anticipate that it
will receive any CPNI or PII.
Accordingly, we seek comment on
whether WEA performance information
requires confidential treatment or other
data privacy protection and, if so, why.
We note that since FEMA and the
Commission began testing WEA on
nationwide and regional bases in 2018,
the Commission has regularly made
publicly available after-action reports
that describe WEA’s performance during
the exercise. Similarly, the WEA
Database would make after-action
performance analysis available to
alerting authorities. We seek comment
on why information about Participating
CMS Providers’ performance in the
WEA Database should be treated
confidentially when information about
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WEA’s performance is already publicly
available.
69. Emergency management agency
access. Section 10.450(b) of the
Commission’s rules provides that
‘‘[u]pon request from an emergency
management agency, a Participating
CMS Provider will disclose information
regarding their capabilities for geotargeting alert messages. A Participating
CMS Provider is only required to
disclose this information to an
emergency management agency insofar
as it would pertain to alert messages
initiated by that emergency management
agency, and only so long as the
emergency management agency offers
confidentiality protection at least equal
to that provided by the Federal FOIA.’’
Notwithstanding the fact that
nationwide Participating CMS Providers
have established contact information
purposefully identified for WEA geotargeting inquiries, alerting authorities
have had difficulty obtaining this
information. Accordingly, if the WEA
performance reporting proposal we offer
today is adopted, we propose to have it
replace the existing requirement that
Participating CMS Providers share
information about WEA’s reliability and
accuracy upon request from emergency
management agencies. We seek
comment on this approach. What, if
any, harms could arise from granting
alerting authorities access to WEA data
outside of their local area, alert and
warning jurisdictions, or territory?
Would public safety be better served if
alerting authorities had visibility into
the WEA system’s availability and
performance beyond their jurisdictional
boundaries? For example, would it be
beneficial for a state agency to have
access to data showing the alert
messages that its neighboring state
transmits would likely overshoot into
their state? Would access to additional
WEA data beyond an alerting authority’s
jurisdiction provide a more complete
picture of WEA system availability and
performance, particularly for alerting
authorities that have not yet used the
WEA system, or have used it
infrequently?
70. If any information in the WEA
Database is determined to require
confidential treatment, we seek
comment on how to protect it. Should
we adopt procedures for alerting
authority eligibility, user account
access, certification requirements, data
security, and information sharing
similar to those that we adopted for
providing federal, state, Tribal, and
territorial agencies with direct access to
NORS and DIRS? Should any aspects of
those procedures differ for the WEA
database?
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71. If we require credentialed access
to the WEA Database, we propose that
the WEA Database also include a publicfacing portal that would allow the
public to query if WEA is available on
the mobile wireless network to which
they may subscribe, at a specified
address where they may live or work,
and on specific mobile devices that they
may have. If the query indicates WEA is
not available, we propose that the WEA
Database present the consumer with a
description of Participating CMS
Providers that offer WEA at their
specified location and mobile device.
We seek comment on this proposal.
D. Promoting Digital Equality
72. The Commission, as part of its
continuing effort to advance digital
equity for all, including people of color,
persons with disabilities, persons who
live in rural or Tribal areas, and others
who are or have been historically
underserved, marginalized, or adversely
affected by persistent poverty or
inequality, invites comment on any
equity-related considerations and
benefits (if any) that may be associated
with the proposals and issues discussed
herein. Specifically, we seek comment
on how our proposals may promote or
inhibit advances in diversity, equity,
inclusion, and accessibility, as well the
scope of the Commission’s relevant legal
authority.
E. Compliance Timeframes
73. In this Section, we propose
compliance timeframes for the
proposals in this Further Notice that aim
to strike an appropriate balance between
the urgent public safety need for the
contemplated improvements to WEA
and wireless industry’s need to develop
standards, software, practices, and
procedures to effectively comply. We
note that, similar to the geotargeting
rule, because the new capabilities
would be dependent on device-level
software, firmware, or hardware
changes, they necessarily would not be
available to alerting authorities and
consumers on a ‘‘flash cut’’ basis. For
each of these proposals, we seek
comment on whether it would be
appropriate to allow CMS Providers that
are small- or medium-sized businesses
additional time to comply. We seek
comment on how we should define
small- and medium-sized businesses in
this context and whether we should
make a distinction between nationwide
and non-nationwide CMS Providers in
this regard. We also seek comment on
how much additional time, if any,
small- or medium-sized businesses
would reasonably need for compliance
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with the proposals in this Further
Notice.
74. Enhancing WEA’s Language
Support. For the rules we propose today
requiring Participating CMS Providers’
WEA-capable mobile devices to
translate English-language alert
messages that they receive into the
subscriber’s default language preference,
we propose to set a compliance date of
30 months after the publication of final
rules in the Federal Register. Depending
on the approach used by Participating
CMS Providers to satisfy this
requirement, compliance with this
proposal would necessitate updates to
standards and firmware. We also note
that CSRIC VIII directed ATIS to
conduct a study to determine a feasible,
accurate, and effective method for
enhancing language support. The
Commission has previously reasoned
that it takes industry 30 months to
comply with rules that implicate the
need for updates to WEA standards and
firmware—i.e., 12 months to work
through appropriate industry bodies to
publish relevant standards; another 12
months for Participating CMS Providers
and mobile device manufacturers to
develop, test, and integrate firmware
upgrades consistent with those
standards; and 6 more months to deploy
the new technology to the field during
normal technology refresh cycles. We
seek comment on the applicability of
this approach and timeframe to these
proposals. We believe that a machinebased translation approach to increasing
WEA’s language support, as
contemplated by this Further Notice, is
likely to only require updates to mobile
devices, not to the CMS network, which
potentially means less standards and
firmware development would be
needed. If the record supports the
feasibility of that approach to
compliance, should we require a shorter
compliance deadline, and if so, what
should that deadline be?
75. Improving WEA’s Effectiveness
with Multimedia Content. Our proposals
to make WEA more accessible by
requiring Participating CMS Providers
to support sending thumbnail-sized
images in WEA alerts and the
integration of location-aware maps
would implicate updates to standards
and firmware in both the CMS network
and at mobile devices. To give
Participating CMS Providers sufficient
time to complete the updates to
standard and software necessary, we
propose to set a compliance date for
these requirements of 36 months from
the publication of the rules in the
Federal Register. We seek comment on
this proposal. Would 36 months be
sufficient time for all mobile devices
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that are still technically incompatible
with the receipt of 360-charactermaximum alerts to churn out of use by
subscribers?
76. Integrate WEA More Seamlessly
into People’s Lives. For the rules we
propose today that require Participating
CMS Providers to be able to send WEA
messages without triggering the audio
attention signal and the vibration
cadence and provide their subscribers
with the option to turn off attention
signal and vibration cadence, we
propose to require Participating CMS
Providers and mobile device
manufacturers to comply within 30
months of the rules’ publication in the
Federal Register. We believe this
compliance deadline is consistent with
deadlines for past requirements that
have necessitated updates to standards
and firmware, as discussed above. We
seek comment on this proposal. Can
compliance with our proposal to allow
subscribers to turn off the attention
signal and vibration cadence be
achievable only with updates to WEA
standards and software at the mobile
device? If so, can compliance be
achieved in less time than 30 months?
77. Facilitate More Effective WEA
Public Awareness Exercises. We propose
that Participating CMS Providers would
be authorized to support up to two
annual end-to-end WEA tests per
alerting authority 30 days after the
Public Safety and Homeland Security
Bureau issues a Public Notice
announcing OMB approval of any new
information collection requirements
associated with this rule change. We do
not believe that Participating CMS
Providers would need to make any
changes to support such public
awareness testing because such tests
would present to a Participating CMS
Provider in a manner indistinguishable
from any other WEA message. We seek
comment on this proposals and our
views.
78. Establishing a WEA Database to
Promote Transparency About WEA
Availability and Benchmark WEA
Performance. We propose to set a
compliance date of 30 months after the
publication of final rules in the Federal
Register or within 30 days of the Public
Safety and Homeland Security Bureau’s
publication of a public notice
announcing that the WEA Database is
ready to accept filings, whichever is
later, for the proposed rules requiring
Participating CMS Providers to satisfy
WEA performance minimums and
submit reports measuring WEA’s
performance. We believe 30 months is
appropriate because Participating CMS
Providers will have to update standards
and firmware to comply with the
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performance reporting requirements,
and we believe that it is sensible for the
performance minimums to go into effect
at the same time that the Commission
receives the performance measurement
data that can assist with enforcing them.
We seek comment on this approach. We
also seek specific comment on whether
to offer an extended compliance
timeframe for Participating CMS
Providers that are small- and mediumsized businesses, which may have
different network resource constraints
than the nationwide CMS Providers.
79. We propose to require CMS
Providers to refresh their elections to
participate in WEA using the WEA
Database within 30 days of the Public
Safety and Homeland Security Bureau’s
publication of a public notice
announcing (1) OMB approval of any
new information collection
requirements and (2) that the WEA
Database is ready to accept filings. We
seek comment on this proposal. We note
that the Commission gave wireless
industry 30 days within to comply with
the Commission’s initial requirement to
elect whether to participate in WEA. We
anticipate that CMS providers would
need to undertake the same measures as
they did in their first WEA election to
refresh their WEA election in
compliance with this proposal, if
adopted: assessing the extent to which
they can agree to offer WEA in the
entirety of their geographic service area,
assessing the extent to which all mobile
devices that they offer at the point of
sale are WEA capable, and assessing
their ability to comply with the
Commission’s technical and procedural
WEA rules. To the extent that the
requirements we propose to adopt
would require additional data entry
than was required in CMS Providers’
first WEA elections, we believe that
using the WEA Database’s electronic
interface would make the entry of that
data achievable within 30 days. We seek
comment on these views. We also seek
comment on the extent to which prepopulating relevant information that the
Commission already has available to it
in the WEA Database can further ease
the burden of compliance and make it
easier for CMS Providers to comply with
this requirement within 30 days. We
seek comment on any other measures
that we can take to facilitate timely
compliance with this proposal by all
CMS Providers. We do not believe that
compliance with this proposal would
present unique or heightened burdens to
CMS Providers that are small- or
medium-sized businesses. We seek
comment on this view.
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F. Benefit-Cost Analysis
80. In this section, we seek comment
on whether we can reasonably expect
the minimum benefit resulting from the
improvements to WEA we propose
today to exceed their maximum cost.
We estimate that the proposed rules,
both separately and jointly, would
improve the effectiveness of WEA and
bring benefits through improved public
safety outcomes. We estimate the
maximum, aggregated cost of
compliance with the proposals in this
Further Notice would be $39.9 million
as a one-time cost and $422,500 as an
annually recurring cost. Although most
of the benefits are difficult to quantify,
we believe they outweigh the overall
costs of the proposed rules.
1. Benefits
81. We seek comment on the benefits
of the proposals in this Further Notice
taken together. We are cognizant of the
fact that, as a general matter, it is
impossible to assign precise dollar
values to changes to WEA that improve
the public’s safety, life, and health. We
also believe that these proposals will
result in benefits measurable in terms of
lives saved and injuries and property
damage prevented. We seek comment
on developments in social science that
add support to or refute the premise that
effective alerts and warnings help to
move people more effectively to take
protective actions during emergencies.
We seek comment on how to quantify
the value of the improvements to public
safety outcomes that result from faster
and more effective protective actions
during disasters. Are there situations
where, had the Commission
implemented the improvements to WEA
on which we seek comment today,
deaths and injuries could have been
prevented or mitigated? We seek
comment on the extent to which the
improved alert message accessibility
and personalization features that we
propose in this Further Notice would
improve the effectiveness of WEA alert
messages and reduce ‘‘milling’’
behavior. We seek comment on whether
our proposals to integrate WEA more
seamlessly into people’s lives will
increase the rate of consumer opt-in to
WEA or otherwise result in more people
receiving and effectively responding to
potentially life-saving instructions from
alerting authorities during emergencies.
We also seek comment on any
enhancements to our proposals that
would make WEA more likely to save
lives, prevent injuries, and protect
properties. Would the adoption of our
proposed rules, such as WEA alert tests
and accessible WEA Database, also
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provide additional benefits to alerting
authorities, for instance, reducing costs
of analyzing alerts’ performance? We
seek further comment on the benefits of
our proposals taken individually and
jointly.
82. Enhancing WEA’s Language
Support. We tentatively conclude that
the benefit of the proposed WEA
language support is likely to be
significant. Currently, the 76 CMS
Providers participating in WEA send
alerts to 75% of mobile phones in the
country. Among the 26 million people
who do not primarily speak English or
Spanish, nearly 15.4 million speak
primarily one of the 12 languages that
we propose to integrate into the WEA
system in addition to English and
Spanish. Assuming 75% of these
individuals are covered by the WEA
system, approximately 10 million
people who have been receiving WEA
alerts in languages they cannot
comprehend would understand the
content of WEA alerts under the
proposed WEA language support. Even
if alerts reach just 1% of this population
per year (i.e., nearly 100,000 people) the
potential of WEA to prevent property
damage, injuries, and deaths could be
enormous.
83. Improving WEA’s Effectiveness
with Multimedia Content. We
tentatively conclude that the proposed
requirement of support for multimedia
content in WEA messages, including
‘‘location-aware maps’’ and thumbnailsized images, will result in enhanced
effectiveness of the messages. Images
can strengthen communications by
stimulating attention, conveying large
amount of information in a short
amount of time, and promoting
information retention. Therefore,
requiring support for multimedia
content is likely to raise receivers’
attention and situational awareness and
lead to improved public safety.
Although the benefit is difficult to
quantify, it is likely to dwarf the small
costs associated with the inclusion of
multimedia content in WEA messages.
Given the small size of such content
(e.g., thumbnail-sized image using 0.013
megabytes of data), we anticipate the
additional cost to transmit it to be
negligible. We seek comment and data
on this assessment. We also anticipate
that transmitting location-aware maps
and thumbnail-sized images in WEA
alert messages would not cause
significant delays in alert transmission.
We seek comment on this assessment.
84. Allow Alerting Authorities More
Flexibility in how WEA Messages are
Presented. We believe that allowing
alerting authorities more flexibility in
deciding how WEA messages are
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presented, such as suppressing the
audio attention signal and vibration
cadence in an active shooter scenario,
could help reduce casualties. According
to the FBI, there were 61 active shooter
incidents in 2021, resulting in 243
casualties—including 103 deaths and
140 injuries, excluding to the shooters.
It is reasonable to assume that
suppressing the audio attention signal
and vibration cadence during an activeshooting scenario could reduce
casualties by discretely warning the
public, yielding substantial benefits to
public safety. We seek comment on
statistics and data related to the benefits
through the reduction of casualties
resulting from the messaging flexibility.
Although suppressing the audio
attention signal and vibration cadence
may not be warranted in all situations,
we believe that alerting authorities
would be in the best position in
determining whether a specific situation
warrants the adjustment in how
messages are presented so the adverse
impact of inattention would be
minimized. We also believe allowing
alerting authorities this flexibility
would be technically feasible at a
minimal expense, and hence the
proposed rule would likely result in net
benefits. We seek comment on our
assessment.
85. Prevent Unnecessary Consumer
Opt-out. We believe that offering an
alternative in addition to the binary
choices between opt-out and opt-in may
help retain consumers on the WEA
system. The Commission’s rules already
allow for consumers to mute the audio
attention signal and vibration cadence
when users set their devices to ‘‘do not
disturb’’ mode. Outside of these ‘‘do not
disturb’’ windows, consumers would
find ‘‘opt-out’’ to be the only option to
avoid the distraction of WEA alerts.
Without the third option that allows
consumers to silently receive all WEA
alerts, consumers are likely to opt out
from WEA if they still find the audio
attention signal and vibration cadence
interrupting. For those who already
opted out from WEA, adding this
muting option does not make them any
worse off and may even cause some of
them to opt in again. Therefore, we
believe this proposed rule can prevent
unnecessary consumer opt-out and
result in improvement in public safety
outcomes. Although this proposal
would require collaboration between
wireless providers and device
manufacturers, we believe the technical
difficulties and costs should be small.
As a result, we tentatively conclude that
the proposed rule would enhance public
safety at a minimal cost. We seek
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comment on this assessment and any
believe that CMS Providers would incur
any cost to comply with our proposal to
allow evidence and data to support or
correct our assessment.
86. Facilitate More Effective WEA
Public Awareness Exercises. We propose
to authorize Participating CMS
Providers to support up to two annual
end-to-end WEA tests per alerting
authority, consistent with EAS test
rules. We believe harmonizing WEA and
EAS test rules would improve the
effectiveness of public awareness
exercises and reduce consumer alert
fatigue when such tests are better
coordinated than tested separately. We
do not alerting authorities to conduct
two public awareness tests per year.
Therefore, we believe this proposal will
bring net benefits to the public. We seek
comment on these assessments.
87. Establishing a WEA Database to
Promote Transparency about WEA
Availability and Benchmark WEA
Performance. We believe that
establishing measurable goals and
performance measures for WEA will
improve the speed, accuracy and
reliability of WEA messages. The public
will benefit from improved and targeted
usage of WEA alert messages. Greater
accuracy in sending alert messages will
result in less overshoot, which in turn
will mean that fewer people will receive
alert messages not intended for them
and will be less likely to take
unnecessary action or opt out of
receiving alert messages. We seek
comment on the benefits of establishing
benchmarks that will make WEA faster,
more accurate, and more reliable. We
seek comment on whether improving
WEA performance would encourage
greater and more effective usage of
WEA. Would alerting authorities be
more likely to issue an alert message if
they knew it would be received by the
people for whom it was intended while
not being received by people for whom
it was not intended? Will improving
WEA also result in more emergency
management agencies investing the
time, effort, and resources necessary to
become authorized as alerting
authorities? We seek comment on the
benefit of emergency management
agencies using alert messages both more
often and more effectively. Will
improved performance cause current
alerting authorities to use WEA in
circumstances they might have hesitated
to use them previously? We seek
comment on these benefits.
88. The proposed WEA Database
would provide a nationwide WEA
availability and performance dataset.
We believe that giving the Commission,
FEMA, alerting authorities, and
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consumers access to this dataset through
a graphical user interface and data
visualization tool will significantly
improve their understanding of how
WEA works in practice. We believe that
understanding how WEA works in
practice will help alerting authorities to
use WEA more effectively, enable
consumers to use their mobile devices
as preparedness tools, and enable the
Commission and FEMA to more
effectively discharge their
responsibilities as stewards of the
nation’s alert and warning capability.
We seek comment on this view. As
discussed above, emergency
management agencies may be declining
to use the WEA system in situations
where it could save lives because they
lack information about, and confidence
in, how WEA works in practice. We
seek comment on our tentative
conclusion that implementing a WEA
Database will increase alerting
authorities’ confidence in and use of the
WEA system by providing visibility and
assurances. We seek comment on
whether the WEA Database would also
promote the public interest by providing
alerting authorities with information as
to where their alerts will not reach
intended recipients and their need to
employ alternate methods of notifying
the public of emergency situations. We
also seek comment on whether WEA
availability and performance
information would promote public
confidence in WEA and influence
consumer choice when deciding from
which CMS provider to purchase
service. As a result, would market forces
be more likely to incentivize additional
CMS Providers to elect to transmit
emergency alerts or to improve the
availability of the WEA service that they
offer? How would Participating CMS
Providers, emergency managers, and the
public benefit if some among the over
450 CMS Providers that have elected not
to participate in WEA started
transmitting WEA alert messages? We
seek comment on whether greater
knowledge of WEA’s coverage, in terms
of geographic areas and network
technologies, would encourage
providers to increase their support for
WEA. We seek additional comment on
other benefits that can be gleaned from
WEA availability and performance
reporting.
2. Costs
89. We seek comment on the costs
that Participating CMS Providers would
expect to incur as a result of their
compliance with the rule changes we
propose in this Further Notice. We
anticipate that these rules will lead
Participating CMS Providers to incur
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costs associated with modifying
standards and software, and
recordkeeping and reporting costs. We
seek comment on whether adopting all
these proposals as a package may result
in a cost savings as opposed to having
to modify standards and software in
response to several, incremental policy
changes.
90. We estimate that Participating
CMS Providers would incur a $39.9
million one-time cost to update the
WEA standards and software necessary
to comply the proposals in this Further
Notice. This figure consists of
approximately a $814,000 cost to update
applicable WEA standards and
approximately a $39.1 million cost to
update applicable software. We quantify
the cost of modifying standards as the
annual compensation for 30 network
engineers compensated at the national
average for their field ($120,650/year;
$58/hour), plus annual benefits
($60,325/year; 29/hour) working for the
amount of time that it takes to develop
a standard (one hour every other week
for one year, 26 hours) for 12 distinct
standards. We quantify the cost of
modifying software as the annual
compensation for a software developer
compensated at the national average for
their field ($120,990/year), plus annual
benefits ($60,495/year) working for the
amount of time that it takes to develop
software (ten months) at each of the 76
CMS Providers that participate in WEA.
We quantify the cost of testing these
modifications (including integration
testing, unit testing and failure testing)
to require 12 software developer
compensated at the national average for
their field working for two months at
each of the 76 CMS Providers that
participate in WEA. In quantifying costs
for software development, we have used
the same framework since 2016 for
changes to software ranging from
developing new standards to enhanced
geo-targeting. Does this remain an
appropriate framework to describe the
costs of software or firmware updates
needed to comply with the proposals in
this Further Notice? We seek comment
on these cost estimates and the
underlying cost methodology we are
using.
91. We also seek comment on specific
costs of reporting and recordkeeping
related to reporting information about
WEA’s availability and performance in
the WEA Database. We expect costs
associated with our proposals related to
WEA availability reporting to be
negligible for Participating CMS
Providers that participate in WEA in
whole or that otherwise offer WEA in
the entirety of their geographic service
area because such Participating CMS
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Providers have already provided the
Commission with the shapefile data
needed to fulfill a significant aspect of
their reporting obligation in furtherance
of their obligations to support the
Commission’s Broadband Data
Collection. We seek comment on this
view. For CMS Providers participating
in WEA in part that may need to tailor
shapefiles to reflect the extent of its
WEA coverage, what, if any, costs
would they incur to recreate or reformat
shapefiles to depict the extent of its
WEA coverage? In the Supporting
Document of Study Area Boundary Data
Reporting in Esri Shapefile Format, the
Office of Information and Regulatory
Affairs estimates that it takes an average
of 26 hours for a data scientist to modify
a shapefile. We believe submitting WEA
availability information in shapefile
format should require less time than
modifying a shapefile. Therefore, we
believe 26 hours would be an upper
bound of the time required for a
Participating CMS Provider to report its
WEA availability in shapefile format.
Given that the median wage rate is
$48.52/hour for data scientists, with a
45% markup for benefits, we arrive at
$70.40 as the hourly compensation rate
for a data scientist. We estimate an
aggregate cost of WEA availability
reporting to be approximately $139,000
(≈ $70.40 per hour × 26 hours × 76
providers), which may be recurring on
an annual basis since availability may
change and need to be updated over
time. We seek comment on our
estimates of the time and costs
Participating CMS Providers have to
spend on gathering and submitting
WEA’s availability information in GIS
shapefile format in the WEA Database?
92. We acknowledge that our
proposed rules on collecting the data
necessary to measure WEA’s reliability,
accuracy, and speed for each alert in a
WEA Database would incur some
operating costs for Participating CMS
Providers. However, we believe that
once Participating CMS Providers
upgrade the standards and software
necessary to automate WEA
performance reporting, we expect that
the process of data collection and data
submission would require minimal
human intervention. Although we
anticipate such performance reporting
would be largely automated once it is
set up, we estimate a routine
administrative monitoring cost that
Participating CMS Providers may still
incur when they file the performance
report for each alert incident. We
estimate that, for each alert, a provider
will need an office administrator, who
is compensated at $27 hour, to spend
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0.5 hours in monitoring each data
transmission. At the aggregate level, we
believe there will be 21,000
performance reports transmitted to the
WEA database, resulting in a $283,500
annual recurring cost at the aggregate
level. We seek comment on our
estimates and alternative approaches to
assess recordkeeping and reporting costs
for WEA performance reporting.
93. Because CMS Providers’
participation in WEA is voluntary,
Participating CMS Providers may opt
out of participating in WEA if they
decide the costs of the proposed rules
are too burdensome. Despite the
voluntary nature of the program and
potential Participating CMS Providers’
opt-out, it is our belief that they have
incurred significant good will from their
voluntary Participation in WEA over the
last decade that justifies their continued
participation. Therefore, we anticipate
that existing Participating CMS
Providers are very unlikely to withdraw
their participation in the WEA system if
the performance standards and
reporting requirements are adopted. We
seek comment on this assessment and
any forecast and data to support or
refute our assessment. We seek
comment on whether there are any other
types of costs that we should consider
as relevant to our analysis. Are there
alternative methods of achieving our
goals in these areas that would present
Participating CMS Providers with lesser
burdens? If so, we seek comment on
costs associated with these alternative
methods. We also seek costs on any
modifications that we could implement
to our proposed rules to limit the
burden of compliance on entities
considered to be small- or mediumsized businesses.
Procedural Matters
94. Paperwork Reduction Act. This
document contains proposed new and
modified information collection
requirements. The Commission, as part
of its continuing effort to reduce
paperwork burdens, invites the general
public and the Office of Management
and Budget (OMB) to comment on the
information collection requirements
contained in this document, as required
by the Paperwork Reduction Act of
1995, Public Law 104–13. In addition,
pursuant to the Small Business
Paperwork Relief Act of 2002, Public
Law 107–198, see 44 U.S.C. 3506(c)(4),
we seek specific comment on how we
might further reduce the information
collection burden for small business
concerns with fewer than 25 employees.
95. Ex Parte Rules—Permit-ButDisclose. This proceeding this Notice
initiates shall be treated as a ‘‘permit-
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but-disclose’’ proceeding in accordance
with the Commission’s ex parte rules.
Persons making ex parte presentations
must file a copy of any written
presentation or a memorandum
summarizing any oral presentation
within two business days after the
presentation (unless a different deadline
applicable to the Sunshine period
applies). Persons making oral ex parte
presentations are reminded that
memoranda summarizing the
presentation must (1) list all persons
attending or otherwise participating in
the meeting at which the ex parte
presentation was made, and (2)
summarize all data presented and
arguments made during the
presentation. If the presentation
consisted in whole or in part of the
presentation of data or arguments
already reflected in the presenter’s
written comments, memoranda or other
filings in the proceeding, the presenter
may provide citations to such data or
arguments in his or her prior comments,
memoranda, or other filings (specifying
the relevant page and/or paragraph
numbers where such data or arguments
can be found) in lieu of summarizing
them in the memorandum. Documents
shown or given to Commission staff
during ex parte meetings are deemed to
be written ex parte presentations and
must be filed consistent with Rule
1.1206(b). In proceedings governed by
Rule 1.49(f) or for which the
Commission has made available a
method of electronic filing, written ex
parte presentations and memoranda
summarizing oral ex parte
presentations, and all attachments
thereto, must be filed through the
electronic comment filing system
available for that proceeding, and must
be filed in their native format (e.g., .doc,
.xml, .ppt, searchable .pdf). Participants
in this proceeding should familiarize
themselves with the Commission’s ex
parte rules.
96. Regulatory Flexibility Act. The
Regulatory Flexibility Act of 1980, as
amended (RFA), requires that an agency
prepare a regulatory flexibility analysis
for notice and comment rulemakings,
unless the agency certifies that ‘‘the rule
will not, if promulgated, have a
significant economic impact on a
substantial number of small entities.’’
Accordingly, the Commission has
prepared an Initial Regulatory
Flexibility Analysis (IRFA) concerning
the possible impact of the rule and
policy changes contained in this Further
Notice of Proposed Rulemaking. The
IRFA is set forth in Appendix B.
97. Filing Requirements—Comments
and Replies. Pursuant to sections 1.415
and 1.419 of the Commission’s rules, 47
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CFR 1.415, 1.419, interested parties may
file comments and reply comments on
or before the dates indicated on the first
page of this document. Comments may
be filed using the Commission’s
Electronic Comment Filing System
(ECFS). See Electronic Filing of
Documents in Rulemaking Proceedings,
63 FR 24121 (1998).
• Electronic Filers: Comments may be
filed electronically using the internet by
accessing the ECFS: https://
www.fcc.gov/ecfs/.
• Paper Filers: Parties who choose to
file by paper must file an original and
one copy of each filing.
• Filings can be sent by commercial
overnight courier, or by first-class or
overnight U.S. Postal Service mail. All
filings must be addressed to the
Commission’s Secretary, Office of the
Secretary, Federal Communications
Commission.
• Commercial overnight mail (other
than U.S. Postal Service Express Mail
and Priority Mail) must be sent to 9050
Junction Drive, Annapolis Junction, MD
20701.
• Postal Service first-class, Express,
and Priority mail must be addressed to
45 L Street NE, Washington, DC 20554.
• Effective March 19, 2020, and until
further notice, the Commission no
longer accepts any hand or messenger
delivered filings. This is a temporary
measure taken to help protect the health
and safety of individuals, and to
mitigate the transmission of COVID–19.
• During the time the Commission’s
building is closed to the general public
and until further notice, if more than
one docket or rulemaking number
appears in the caption of a proceeding,
paper filers need not submit two
additional copies for each additional
docket or rulemaking number; an
original and one copy are sufficient.
98. People with Disabilities. To
request materials in accessible formats
for people with disabilities (braille,
large print, electronic files, audio
format), send an email to fcc504@fcc.gov
or call the Consumer & Governmental
Affairs Bureau at 202–418–0530 (voice).
99. Additional Information. For
further information regarding Notice,
please contact WEA@fcc.gov, or Michael
Antonino, Cybersecurity and
Communications Reliability Division,
Public Safety and Homeland Security
Bureau, (202) 418–0695, or by email to
michael.antonino@fcc.gov.
Initial Paperwork Reduction Act of
1995 Analysis
This Further Notice of Proposed
Rulemaking seeks comment on potential
new or revised proposed information
collection requirements. If the
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Commission adopts any new or revised
final information collection
requirements when the final rules are
adopted, the Commission will publish a
notice in the Federal Register inviting
further comments from the public on
the final information collection
requirements, as required by the
Paperwork Reduction Act of 1995,
Public Law 104–13 (44 U.S.C. 3501–
3520). The Commission, as part of its
continuing effort to reduce paperwork
burdens, invites the general public and
OMB to comment on the information
collection requirements contained in
this document, as required by the PRA.
Public and agency comments on the
PRA proposed information collection
requirements are due August 21, 2023.
Comments should address: (a) whether
the proposed collection of information
is necessary for the proper performance
of the functions of the Commission,
including whether the information shall
have practical utility; (b) the accuracy of
the Commission’s burden estimates; (c)
ways to enhance the quality, utility, and
clarity of the information collected; (d)
ways to minimize the burden of the
collection of information on the
respondents, including the use of
automated collection techniques or
other forms of information technology;
and (e) way to further reduce the
information collection burden on small
business concerns with fewer than 25
employees. In addition, pursuant to the
Small Business Paperwork Relief Act of
2002, Pubic Law 107–198, see 44 U.S.C.
3506(c)(4), we seek specific comment on
how we might further reduce the
information collection burden for small
business concerns with fewer than 25
employees.
Initial Regulatory Flexibility Analysis
1. As required by the Regulatory
Flexibility Act of 1980, as amended
(RFA), the Commission has prepared
this Initial Regulatory Flexibility
Analysis (IRFA) of the possible
significant economic impact on a
substantial number of small entities by
the policies and rules proposed in the
Further Notice of Proposed Rulemaking
(Further Notice). Written public
comments are requested on this IRFA.
Comments must be identified as
responses to the IRFA and must be filed
by the deadlines for comments on the
Further Notice. The Commission will
send a copy of the Further Notice,
including this IRFA, to the Chief
Counsel for Advocacy of the Small
Business Administration (SBA). In
addition, the Further Notice and IRFA
(or summaries thereof) will be
published in the Federal Register.
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A. Need for, and Objectives of, the
Proposed Rules
2. In the Further Notice, the
Commission acts to (1) develop
measurable goals and performance
measures for WEA by proposing the
adoption of WEA performance metrics
and establishing the WEA Database and
performance requirements, (2) make
WEA more accessible by enhancing
WEA’s language support and
effectiveness with multimedia content,
and (3) integrate WEA more seamlessly
into people’s lives by improving active
shooter and public health alerts,
preventing unnecessary consumer optout, and facilitating more effective WEA
public awareness exercises
3. The Further Notice contains
specific proposals upon which the
Commission seeks comment including:
proposing definitions for reliability,
accuracy, and speed, and setting
benchmarks based on these definitions
that Participating CMS Providers would
be required to meet; requiring
Participating CMS Providers to submit
data regarding WEA availability and
performance into a WEA Database to be
shared with FEMA and authorized
alerting authorities; translating alerts
into the thirteen most commonly spoken
languages in the United States and
storing them at the mobile device to be
displayed when an alerting authority
deems relevant; sending thumbnailsized images in alerts over the air;
incorporating location-aware maps into
WEA by utilizing an API; allowing
alerting authorities to send alerts
without the associated attention signal
and vibration cadence; allowing
consumers to cache their receipt of
WEA; and proposing to authorize two
annual end-to-end WEA tests per
alerting authority.
B. Legal Basis
4. The proposed action is authorized
pursuant to sections 1, 2, 4(i), 4(n), 301,
303(b), 303(e), 303(g), 303(j), 303(r), 307,
309, 316, 403, and 706 of the
Communications Act of 1934, as
amended, 47 U.S.C. 151, 152, 154(i),
154(n), 301, 303(b), 303(e), 303(g),
303(j), 303(r), 307, 309, 316, 403, 544(g),
and 606; The Warning, Alert and
Response Network (WARN) Act, WARN
Act §§ 602(a), (b), (c), (f), 603, 604, and
606, 47 U.S.C. 1201(a),(b),(c), (f), 1203,
1204 and 1206.
C. Description and Estimate of the
Number of Small Entities to Which the
Proposed Rules Will Apply
5. The RFA directs agencies to
provide a description of and, where
feasible, an estimate of, the number of
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small entities that may be affected by
the proposed rules, if adopted. The RFA
generally defines the term ‘‘small
entity’’ as having the same meaning as
the terms ‘‘small business,’’ ‘‘small
organization,’’ and ‘‘small governmental
jurisdiction.’’ In addition, the term
‘‘small business’’ has the same meaning
as the term ‘‘small business concern’’
under the Small Business Act. A ‘‘small
business concern’’ is one which: (1) is
independently owned and operated; (2)
is not dominant in its field of operation;
and (3) satisfies any additional criteria
established by the Small Business
Administration (SBA).
6. Small Businesses, Small
Organizations, Small Governmental
Jurisdictions. Our actions, over time,
may affect small entities that are not
easily categorized at present. We
therefore describe here, at the outset,
three broad groups of small entities that
could be directly affected herein. First,
while there are industry specific size
standards for small businesses that are
used in the regulatory flexibility
analysis, according to data from the
SBA’s Office of Advocacy, in general a
small business is an independent
business having fewer than 500
employees. These types of small
businesses represent 99.9% of all
businesses in the United States, which
translates to 32.5 million businesses.
7. Next, the type of small entity
described as a ‘‘small organization’’ is
generally ‘‘any not-for-profit enterprise
which is independently owned and
operated and is not dominant in its
field.’’ The Internal Revenue Service
(IRS) uses a revenue benchmark of
$50,000 or less to delineate its annual
electronic filing requirements for small
exempt organizations. Nationwide, for
tax year 2020, there were approximately
447,689 small exempt organizations in
the U.S. reporting revenues of $50,000
or less according to the registration and
tax data for exempt organizations
available from the IRS.
8. Finally, the small entity described
as a ‘‘small governmental jurisdiction’’
is defined generally as ‘‘governments of
cities, counties, towns, townships,
villages, school districts, or special
districts, with a population of less than
fifty thousand.’’ U.S. Census Bureau
data from the 2017 Census of
Governments indicate that there were
90,075 local governmental jurisdictions
consisting of general purpose
governments and special purpose
governments in the United States. Of
this number there were 36,931 general
purpose governments (county,
municipal and town or township) with
populations of less than 50,000 and
12,040 special purpose governments—
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independent school districts with
enrollment populations of less than
50,000. Accordingly, based on the 2017
U.S. Census of Governments data, we
estimate that at least 48,971 entities fall
into the category of ‘‘small
governmental jurisdictions.’’
9. Wireless Telecommunications
Carriers (except Satellite). This industry
comprises establishments engaged in
operating and maintaining switching
and transmission facilities to provide
communications via the airwaves.
Establishments in this industry have
spectrum licenses and provide services
using that spectrum, such as cellular
services, paging services, wireless
internet access, and wireless video
services. The SBA size standard for this
industry classifies a business as small if
it has 1,500 or fewer employees. U.S.
Census Bureau data for 2017 show that
there were 2,893 firms in this industry
that operated for the entire year. Of that
number, 2,837 firms employed fewer
than 250 employees. Additionally,
based on Commission data in the 2021
Universal Service Monitoring Report, as
of December 31, 2020, there were 797
providers that reported they were
engaged in the provision of wireless
services. Of these providers, the
Commission estimates that 715
providers have 1,500 or fewer
employees. Consequently, using the
SBA’s small business size standard,
most of these providers can be
considered small entities.
10. Broadband Personal
Communications Service. The
broadband personal communications
services (PCS) spectrum encompasses
services in the 1850–1910 and 1930–
1990 MHz bands. The closest industry
with a SBA small business size standard
applicable to these services is Wireless
Telecommunications Carriers (except
Satellite). The SBA small business size
standard for this industry classifies a
business as small if it has 1,500 or fewer
employees. U.S. Census Bureau data for
2017 show that there were 2,893 firms
that operated in this industry for the
entire year. Of this number, 2,837 firms
employed fewer than 250 employees.
Thus under the SBA size standard, the
Commission estimates that a majority of
licensees in this industry can be
considered small.
11. Based on Commission data as of
November 2021, there were
approximately 5,060 active licenses in
the Broadband PCS service. The
Commission’s small business size
standards with respect to Broadband
PCS involve eligibility for bidding
credits and installment payments in the
auction of licenses for these services. In
auctions for these licenses, the
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Commission defined ‘‘small business’’
as an entity that, together with its
affiliates and controlling interests, has
average gross revenues not exceeding
$40 million for the preceding three
years, and a ‘‘very small business’’ as an
entity that, together with its affiliates
and controlling interests, has had
average annual gross revenues not
exceeding $15 million for the preceding
three years. Winning bidders claiming
small business credits won Broadband
PCS licenses in C, D, E, and F Blocks.
12. In frequency bands where licenses
were subject to auction, the Commission
notes that as a general matter, the
number of winning bidders that qualify
as small businesses at the close of an
auction does not necessarily represent
the number of small businesses
currently in service. Further, the
Commission does not generally track
subsequent business size unless, in the
context of assignments or transfers,
unjust enrichment issues are implicated.
Additionally, since the Commission
does not collect data on the number of
employees for licensees providing these,
at this time we are not able to estimate
the number of licensees with active
licenses that would qualify as small
under the SBA’s small business size
standard.
13. Narrowband Personal
Communications Services. Narrowband
Personal Communications Services
(Narrowband PCS) are PCS services
operating in the 901–902 MHz, 930–931
MHz, and 940–941 MHz bands. PCS
services are radio communications that
encompass mobile and ancillary fixed
communication that provide services to
individuals and businesses and can be
integrated with a variety of competing
networks. Wireless Telecommunications
Carriers (except Satellite) is the closest
industry with a SBA small business size
standard applicable to these services.
The SBA small business size standard
for this industry classifies a business as
small if it has 1,500 or fewer employees.
U.S. Census Bureau data for 2017 show
that there were 2,893 firms that operated
in this industry for the entire year. Of
this number, 2,837 firms employed
fewer than 250 employees. Thus under
the SBA size standard, the Commission
estimates that a majority of licensees in
this industry can be considered small.
14. According to Commission data as
of December 2021, there were
approximately 4,211 active Narrowband
PCS licenses. The Commission’s small
business size standards with respect to
Narrowband PCS involve eligibility for
bidding credits and installment
payments in the auction of licenses for
these services. For the auction of these
licenses, the Commission defined a
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‘‘small business’’ as an entity that,
together with affiliates and controlling
interests, has average gross revenues for
the three preceding years of not more
than $40 million. A ‘‘very small
business’’ is defined as an entity that,
together with affiliates and controlling
interests, has average gross revenues for
the three preceding years of not more
than $15 million. Pursuant to these
definitions, 7 winning bidders claiming
small and very small bidding credits
won approximately 359 licenses. One of
the winning bidders claiming a small
business status classification in these
Narrowband PCS license auctions had
an active license as of December 2021.
15. In frequency bands where licenses
were subject to auction, the Commission
notes that as a general matter, the
number of winning bidders that qualify
as small businesses at the close of an
auction does not necessarily represent
the number of small businesses
currently in service. Further, the
Commission does not generally track
subsequent business size unless, in the
context of assignments or transfers,
unjust enrichment issues are implicated.
Additionally, since the Commission
does not collect data on the number of
employees for licensees providing these
services, at this time we are not able to
estimate the number of licensees with
active licenses that would qualify as
small under the SBA’s small business
size standard.
16. Wireless Communications
Services. Wireless Communications
Services (WCS) can be used for a variety
of fixed, mobile, radiolocation, and
digital audio broadcasting satellite
services. Wireless spectrum is made
available and licensed for the provision
of wireless communications services in
several frequency bands subject to Part
27 of the Commission’s rules. Wireless
Telecommunications Carriers (except
satellite) is the closest industry with a
SBA small business size standard
applicable to these services. The SBA
small business size standard for this
industry classifies a business as small if
it has 1,500 or fewer employees. U.S.
Census Bureau data for 2017 show that
there were 2,893 firms that operated in
this industry for the entire year. Of this
number, 2,837 firms employed fewer
than 250 employees. Thus under the
SBA size standard, the Commission
estimates that a majority of licensees in
this industry can be considered small.
17. The Commission’s small business
size standards with respect to WCS
involve eligibility for bidding credits
and installment payments in the auction
of licenses for the various frequency
bands included in WCS. When bidding
credits are adopted for the auction of
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licenses in WCS frequency bands, such
credits may be available to several types
of small businesses based average gross
revenues (small, very small and
entrepreneur) pursuant to the
competitive bidding rules adopted in
conjunction with the requirements for
the auction and/or as identified in the
designated entities section in part 27 of
the Commission’s rules for the specific
WCS frequency bands.
18. In frequency bands where licenses
were subject to auction, the Commission
notes that as a general matter, the
number of winning bidders that qualify
as small businesses at the close of an
auction does not necessarily represent
the number of small businesses
currently in service. Further, the
Commission does not generally track
subsequent business size unless, in the
context of assignments or transfers,
unjust enrichment issues are implicated.
Additionally, since the Commission
does not collect data on the number of
employees for licensees providing these
services, at this time we are not able to
estimate the number of licensees with
active licenses that would qualify as
small under the SBA’s small business
size standard.
19. 700 MHz Guard Band Licensees.
The 700 MHz Guard Band encompasses
spectrum in 746–747/776–777 MHz and
762–764/792–794 MHz frequency
bands. Wireless Telecommunications
Carriers (except Satellite) is the closest
industry with a SBA small business size
standard applicable to licenses
providing services in these bands. The
SBA small business size standard for
this industry classifies a business as
small if it has 1,500 or fewer employees.
U.S. Census Bureau data for 2017 show
that there were 2,893 firms that operated
in this industry for the entire year. Of
this number, 2,837 firms employed
fewer than 250 employees. Thus under
the SBA size standard, the Commission
estimates that a majority of licensees in
this industry can be considered small.
20. According to Commission data as
of December 2021, there were
approximately 224 active 700 MHz
Guard Band licenses. The Commission’s
small business size standards with
respect to 700 MHz Guard Band
licensees involve eligibility for bidding
credits and installment payments in the
auction of licenses. For the auction of
these licenses, the Commission defined
a ‘‘small business’’ as an entity that,
together with its affiliates and
controlling principals, has average gross
revenues not exceeding $40 million for
the preceding three years, and a ‘‘very
small business’’ an entity that, together
with its affiliates and controlling
principals, has average gross revenues
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that are not more than $15 million for
the preceding three years. Pursuant to
these definitions, five winning bidders
claiming one of the small business
status classifications won 26 licenses,
and one winning bidder claiming small
business won two licenses. None of the
winning bidders claiming a small
business status classification in these
700 MHz Guard Band license auctions
had an active license as of December
2021.
21. In frequency bands where licenses
were subject to auction, the Commission
notes that as a general matter, the
number of winning bidders that qualify
as small businesses at the close of an
auction does not necessarily represent
the number of small businesses
currently in service. Further, the
Commission does not generally track
subsequent business size unless, in the
context of assignments or transfers,
unjust enrichment issues are implicated.
Additionally, since the Commission
does not collect data on the number of
employees for licensees providing these
services, at this time we are not able to
estimate the number of licensees with
active licenses that would qualify as
small under the SBA’s small business
size standard.
22. Lower 700 MHz Band Licenses.
The lower 700 MHz band encompasses
spectrum in the 698–746 MHz
frequency bands. Permissible operations
in these bands include flexible fixed,
mobile, and broadcast uses, including
mobile and other digital new broadcast
operation; fixed and mobile wireless
commercial services (including FDDand TDD-based services); as well as
fixed and mobile wireless uses for
private, internal radio needs, two-way
interactive, cellular, and mobile
television broadcasting services.
Wireless Telecommunications Carriers
(except Satellite) is the closest industry
with a SBA small business size standard
applicable to licenses providing services
in these bands. The SBA small business
size standard for this industry classifies
a business as small if it has 1,500 or
fewer employees. U.S. Census Bureau
data for 2017 show that there were 2,893
firms that operated in this industry for
the entire year. Of this number, 2,837
firms employed fewer than 250
employees. Thus under the SBA size
standard, the Commission estimates that
a majority of licensees in this industry
can be considered small.
23. According to Commission data as
of December 2021, there were
approximately 2,824 active Lower 700
MHz Band licenses. The Commission’s
small business size standards with
respect to Lower 700 MHz Band
licensees involve eligibility for bidding
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credits and installment payments in the
auction of licenses. For auctions of
Lower 700 MHz Band licenses the
Commission adopted criteria for three
groups of small businesses. A very small
business was defined as an entity that,
together with its affiliates and
controlling interests, has average annual
gross revenues not exceeding $15
million for the preceding three years, a
small business was defined as an entity
that, together with its affiliates and
controlling interests, has average gross
revenues not exceeding $40 million for
the preceding three years, and an
entrepreneur was defined as an entity
that, together with its affiliates and
controlling interests, has average gross
revenues not exceeding $3 million for
the preceding three years. In auctions
for Lower 700 MHz Band licenses
seventy-two winning bidders claiming a
small business classification won 329
licenses, twenty-six winning bidders
claiming a small business classification
won 214 licenses, and three winning
bidders claiming a small business
classification won all five auctioned
licenses.
24. In frequency bands where licenses
were subject to auction, the Commission
notes that as a general matter, the
number of winning bidders that qualify
as small businesses at the close of an
auction does not necessarily represent
the number of small businesses
currently in service. Further, the
Commission does not generally track
subsequent business size unless, in the
context of assignments or transfers,
unjust enrichment issues are implicated.
Additionally, since the Commission
does not collect data on the number of
employees for licensees providing these
services, at this time we are not able to
estimate the number of licensees with
active licenses that would qualify as
small under the SBA’s small business
size standard.
25. Upper 700 MHz Band Licenses.
The upper 700 MHz band encompasses
spectrum in the 746–806 MHz bands.
Upper 700 MHz D Block licenses are
nationwide licenses associated with the
758–763 MHz and 788–793 MHz bands.
Permissible operations in these bands
include flexible fixed, mobile, and
broadcast uses, including mobile and
other digital new broadcast operation;
fixed and mobile wireless commercial
services (including FDD- and TDDbased services); as well as fixed and
mobile wireless uses for private,
internal radio needs, two-way
interactive, cellular, and mobile
television broadcasting services.
Wireless Telecommunications Carriers
(except Satellite) is the closest industry
with a SBA small business size standard
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applicable to licenses providing services
in these bands. The SBA small business
size standard for this industry classifies
a business as small if it has 1,500 or
fewer employees. U.S. Census Bureau
data for 2017 show that there were 2,893
firms that operated in this industry for
the entire year. Of that number, 2,837
firms employed fewer than 250
employees. Thus, under the SBA size
standard, the Commission estimates that
a majority of licensees in this industry
can be considered small.
26. According to Commission data as
of December 2021, there were
approximately 152 active Upper 700
MHz Band licenses. The Commission’s
small business size standards with
respect to Upper 700 MHz Band
licensees involve eligibility for bidding
credits and installment payments in the
auction of licenses. For the auction of
these licenses, the Commission defined
a ‘‘small business’’ as an entity that,
together with its affiliates and
controlling principals, has average gross
revenues not exceeding $40 million for
the preceding three years, and a ‘‘very
small business’’ an entity that, together
with its affiliates and controlling
principals, has average gross revenues
that are not more than $15 million for
the preceding three years. Pursuant to
these definitions, three winning bidders
claiming very small business status won
five of the twelve available licenses.
27. In frequency bands where licenses
were subject to auction, the Commission
notes that as a general matter, the
number of winning bidders that qualify
as small businesses at the close of an
auction does not necessarily represent
the number of small businesses
currently in service. Further, the
Commission does not generally track
subsequent business size unless, in the
context of assignments or transfers,
unjust enrichment issues are implicated.
Additionally, since the Commission
does not collect data on the number of
employees for licensees providing these
services, at this time we are not able to
estimate the number of licensees with
active licenses that would qualify as
small under the SBA’s small business
size standard.
28. Advanced Wireless Services
(AWS)—(1710–1755 MHz and 2110–
2155 MHz bands (AWS–1); 1915–1920
MHz, 1995–2000 MHz, 2020–2025 MHz
and 2175–2180 MHz bands (AWS–2);
2155–2175 MHz band (AWS–3); 2000–
2020 MHz and 2180–2200 MHz (AWS–
4). Spectrum is made available and
licensed in these bands for the provision
of various wireless communications
services. Wireless Telecommunications
Carriers (except Satellite) is the closest
industry with a SBA small business size
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standard applicable to these services.
The SBA small business size standard
for this industry classifies a business as
small if it has 1,500 or fewer employees.
U.S. Census Bureau data for 2017 show
that there were 2,893 firms that operated
in this industry for the entire year. Of
this number, 2,837 firms employed
fewer than 250 employees. Thus, under
the SBA size standard, the Commission
estimates that a majority of licensees in
this industry can be considered small.
29. According to Commission data as
December 2021, there were
approximately 4,472 active AWS
licenses. The Commission’s small
business size standards with respect to
AWS involve eligibility for bidding
credits and installment payments in the
auction of licenses for these services.
For the auction of AWS licenses, the
Commission defined a ‘‘small business’’
as an entity with average annual gross
revenues for the preceding three years
not exceeding $40 million, and a ‘‘very
small business’’ as an entity with
average annual gross revenues for the
preceding three years not exceeding $15
million. Pursuant to these definitions,
57 winning bidders claiming status as
small or very small businesses won 215
of 1,087 licenses. In the most recent
auction of AWS licenses 15 of 37
bidders qualifying for status as small or
very small businesses won licenses.
30. In frequency bands where licenses
were subject to auction, the Commission
notes that as a general matter, the
number of winning bidders that qualify
as small businesses at the close of an
auction does not necessarily represent
the number of small businesses
currently in service. Further, the
Commission does not generally track
subsequent business size unless, in the
context of assignments or transfers,
unjust enrichment issues are implicated.
Additionally, since the Commission
does not collect data on the number of
employees for licensees providing these
services, at this time we are not able to
estimate the number of licensees with
active licenses that would qualify as
small under the SBA’s small business
size standard.
31. Broadband Radio Service and
Educational Broadband Service.
Broadband Radio Service systems,
previously referred to as Multipoint
Distribution Service (MDS) and
Multichannel Multipoint Distribution
Service (MMDS) systems, and ‘‘wireless
cable,’’ transmit video programming to
subscribers and provide two-way high
speed data operations using the
microwave frequencies of the
Broadband Radio Service (BRS) and
Educational Broadband Service (EBS)
(previously referred to as the
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Instructional Television Fixed Service
(ITFS)). Wireless cable operators that
use spectrum in the BRS often
supplemented with leased channels
from the EBS, provide a competitive
alternative to wired cable and other
multichannel video programming
distributors. Wireless cable
programming to subscribers resembles
cable television, but instead of coaxial
cable, wireless cable uses microwave
channels.
32. In light of the use of wireless
frequencies by BRS and EBS services,
the closest industry with a SBA small
business size standard applicable to
these services is Wireless
Telecommunications Carriers (except
Satellite). The SBA small business size
standard for this industry classifies a
business as small if it has 1,500 or fewer
employees. U.S. Census Bureau data for
2017 show that there were 2,893 firms
that operated in this industry for the
entire year. Of this number, 2,837 firms
employed fewer than 250 employees.
Thus under the SBA size standard, the
Commission estimates that a majority of
licensees in this industry can be
considered small.
33. According to Commission data as
December 2021, there were
approximately 5,869 active BRS and
EBS licenses. The Commission’s small
business size standards with respect to
BRS involves eligibility for bidding
credits and installment payments in the
auction of licenses for these services.
For the auction of BRS licenses, the
Commission adopted criteria for three
groups of small businesses. A very small
business is an entity that, together with
its affiliates and controlling interests,
has average annual gross revenues
exceed $3 million and did not exceed
$15 million for the preceding three
years, a small business is an entity that,
together with its affiliates and
controlling interests, has average gross
revenues exceed $15 million and did
not exceed $40 million for the preceding
three years, and an entrepreneur is an
entity that, together with its affiliates
and controlling interests, has average
gross revenues not exceeding $3 million
for the preceding three years. Of the ten
winning bidders for BRS licenses, two
bidders claiming the small business
status won 4 licenses, one bidder
claiming the very small business status
won three licenses and two bidders
claiming entrepreneur status won six
licenses. One of the winning bidders
claiming a small business status
classification in the BRS license auction
has an active licenses as of December
2021.
34. The Commission’s small business
size standards for EBS define a small
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business as an entity that, together with
its affiliates, its controlling interests and
the affiliates of its controlling interests,
has average gross revenues that are not
more than $55 million for the preceding
five (5) years, and a very small business
is an entity that, together with its
affiliates, its controlling interests and
the affiliates of its controlling interests,
has average gross revenues that are not
more than $20 million for the preceding
five (5) years. In frequency bands where
licenses were subject to auction, the
Commission notes that as a general
matter, the number of winning bidders
that qualify as small businesses at the
close of an auction does not necessarily
represent the number of small
businesses currently in service. Further,
the Commission does not generally track
subsequent business size unless, in the
context of assignments or transfers,
unjust enrichment issues are implicated.
Additionally, since the Commission
does not collect data on the number of
employees for licensees providing these
services, at this time we are not able to
estimate the number of licensees with
active licenses that would qualify as
small under the SBA’s small business
size standard.
35. The Educational Broadcasting
Services. Cable-based educational
broadcasting services fall under the
broad category of the Wired
Telecommunications Carriers industry.
The Wired Telecommunications
Carriers industry comprises
establishments primarily engaged in
operating and/or providing access to
transmission facilities and infrastructure
that they own and/or lease for the
transmission of voice, data, text, sound,
and video using wired
telecommunications networks.
Transmission facilities may be based on
a single technology or a combination of
technologies. Establishments in this
industry use the wired
telecommunications network facilities
that they operate to provide a variety of
services, such as wired telephony
services, including VoIP services; wired
(cable) audio and video programming
distribution; and wired broadband
internet services.
36. The SBA small business size
standard for this industry classifies
businesses having 1,500 or fewer
employees as small. U.S. Census Bureau
data for 2017 show that there were 3,054
firms in this industry that operated for
the entire year. Of this total, 2,964 firms
operated with fewer than 250
employees. Thus, under this size
standard, the majority of firms in this
industry can be considered small.
Additionally, according to Commission
data as of December 2021, there were
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4,477 active EBS licenses. The
Commission estimates that the majority
of these licenses are held by non-profit
educational institutions and school
districts and are likely small entities.
37. Radio and Television
Broadcasting and Wireless
Communications Equipment
Manufacturing. This industry comprises
establishments primarily engaged in
manufacturing radio and television
broadcast and wireless communications
equipment. Examples of products made
by these establishments are:
transmitting and receiving antennas,
cable television equipment, GPS
equipment, pagers, cellular phones,
mobile communications equipment, and
radio and television studio and
broadcasting equipment. The SBA small
business size standard for this industry
classifies businesses having 1,250
employees or less as small. U.S. Census
Bureau data for 2017 show that there
were 656 firms in this industry that
operated for the entire year. Of this
number, 624 firms had fewer than 250
employees. Thus, under the SBA size
standard, the majority of firms in this
industry can be considered small.
38. Software Publishers. This industry
comprises establishments primarily
engaged in computer software
publishing or publishing and
reproduction. Establishments in this
industry carry out operations necessary
for producing and distributing computer
software, such as designing, providing
documentation, assisting in installation,
and providing support services to
software purchasers. These
establishments may design, develop,
and publish, or publish only. The SBA
small business size standard for this
industry classifies businesses having
annual receipts of $41.5 million or less
as small. U.S. Census Bureau data for
2017 indicate that 7,842 firms in this
industry operated for the entire year. Of
this number 7,226 firms had revenue of
less than $25 million. Based on this
data, we conclude that a majority of
firms in this industry are small.
39. Noncommercial Educational
(NCE) and Public Broadcast Stations.
Noncommercial educational broadcast
stations and public broadcast stations
are television or radio broadcast stations
which under the Commission’s rules are
eligible to be licensed by the
Commission as a noncommercial
educational radio or television
broadcast station and are owned and
operated by a public agency or nonprofit
private foundation, corporation, or
association; or are owned and operated
by a municipality which transmits only
noncommercial programs for education
purposes.
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40. The SBA small business size
standards and U.S. Census Bureau data
classify radio stations and television
broadcasting separately and both
categories may include both
noncommercial and commercial
stations. The SBA small business size
standard for both radio stations and
television broadcasting classify firms
having $41.5 million or less in annual
receipts as small. For Radio Stations,
U.S. Census Bureau data for 2017 show
that 1,879 of the 2,963 firms that
operated during that year had revenue
of less than $25 million per year. For
Television Broadcasting, U.S. Census
Bureau data for 2017 show that 657 of
the 744 firms that operated for the entire
year had revenue of less than
$25,000,000. While the U.S. Census
Bureau data does not indicate the
number of non-commercial stations, we
estimate that under the applicable SBA
size standard the majority of
noncommercial educational broadcast
stations and public broadcast stations
are small entities.
41. According to Commission data as
of December 31, 2022, there were 4,590
licensed noncommercial educational
radio and television stations. In
addition, the Commission estimates as
of December 31, 2022, there were 383
licensed noncommercial educational
(NCE) television stations, 383 Class A
TV stations, 1,912 LPTV stations and
3,122 TV translator stations. The
Commission does not compile and
otherwise does not have access to
financial information for these stations
that permit it to determine how many
stations qualify as small entities under
the SBA small business size standards.
However, given the nature of these
services, we will presume that all
noncommercial educational and public
broadcast stations qualify as small
entities under the above SBA small
business size standards.
42. Radio Stations. This industry is
comprised of establishments primarily
engaged in broadcasting aural programs
by radio to the public. Programming
may originate in their own studio, from
an affiliated network, or from external
sources. The SBA small business size
standard for this industry classifies
firms having $41.5 million or less in
annual receipts as small. U.S. Census
Bureau data for 2017 show that 2,963
firms operated in this industry during
that year. Of this number, 1,879 firms
operated with revenue of less than $25
million per year. Based on this data and
the SBA’s small business size standard,
we estimate a majority of such entities
are small entities.
43. The Commission estimates that as
of December 31, 2022, there were 4,484
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licensed commercial AM radio stations
and 6,686 licensed commercial FM
radio stations, for a combined total of
11,170 commercial radio stations. Of
this total, 11,168 stations (or 99.98%)
had revenues of $41.5 million or less in
2021, according to Commission staff
review of the BIAKelsey Media Access
Pro Online Database (MAPro) on
January 13, 2023, and therefore these
licensees qualify as small entities under
the SBA definition. In addition, the
Commission estimates that as of
December 31, 2022, there were 4,207
licensed noncommercial (NCE) FM
radio stations, 2,015 low power FM
(LPFM) stations, and 8,950 FM
translators and boosters. The
Commission however does not compile,
and otherwise does not have access to
financial information for these radio
stations that would permit it to
determine how many of these stations
qualify as small entities under the SBA
small business size standard.
Nevertheless, given the SBA’s large
annual receipts threshold for this
industry and the nature of these radio
station licensees, we presume that all of
these entities qualify as small entities
under the above SBA small business
size standard.
44. We note, however, that in
assessing whether a business concern
qualifies as ‘‘small’’ under the above
definition, business (control) affiliations
must be included. Our estimate,
therefore, likely overstates the number
of small entities that might be affected
by our action, because the revenue
figure on which it is based does not
include or aggregate revenues from
affiliated companies. In addition,
another element of the definition of
‘‘small business’’ requires that an entity
not be dominant in its field of operation.
We are unable at this time to define or
quantify the criteria that would
establish whether a specific radio or
television broadcast station is dominant
in its field of operation. Accordingly,
the estimate of small businesses to
which the rules may apply does not
exclude any radio or television station
from the definition of a small business
on this basis and is therefore possibly
over-inclusive. An additional element of
the definition of ‘‘small business’’ is that
the entity must be independently owned
and operated. Because it is difficult to
assess these criteria in the context of
media entities, the estimate of small
businesses to which the rules may apply
does not exclude any radio or television
station from the definition of a small
business on this basis and similarly may
be over-inclusive.
45. FM Translator Stations and LowPower FM Stations. FM translators and
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Low Power FM Stations are classified in
the industry for Radio Stations. The
Radio Stations industry comprises
establishments primarily engaged in
broadcasting aural programs by radio to
the public. Programming may originate
in their own studio, from an affiliated
network, or from external sources. The
SBA small business size standard for
this industry classifies firms having
$41.5 million or less in annual receipts
as small. U.S. Census Bureau data for
2017 show that 2,963 firms operated
during that year. Of that number, 1,879
firms operated with revenue of less than
$25 million per year. Therefore, based
on the SBA’s size standard we conclude
that the majority of FM Translator
stations and Low Power FM Stations are
small. Additionally, according to
Commission data, as of December 31,
2022, there were 8,950 FM Translator
Stations and 2,015 Low Power FM
licensed broadcast stations. The
Commission however does not compile
and otherwise does not have access to
information on the revenue of these
stations that would permit it to
determine how many of the stations
would qualify as small entities. For
purposes of this regulatory flexibility
analysis, we presume the majority of
these stations are small entities.
46. Television Broadcasting. This
industry is comprised of
‘‘establishments primarily engaged in
broadcasting images together with
sound.’’ These establishments operate
television broadcast studios and
facilities for the programming and
transmission of programs to the public.
These establishments also produce or
transmit visual programming to
affiliated broadcast television stations,
which in turn broadcast the programs to
the public on a predetermined schedule.
Programming may originate in their own
studio, from an affiliated network, or
from external sources. The SBA small
business size standard for this industry
classifies businesses having $41.5
million or less in annual receipts as
small. 2017 U.S. Census Bureau data
indicate that 744 firms in this industry
operated for the entire year. Of that
number, 657 firms had revenue of less
than $25,000,000. Based on this data we
estimate that the majority of television
broadcasters are small entities under the
SBA small business size standard.
47. As of December 31, 2022, there
were 1,375 licensed commercial
television stations. Of this total, 1,282
stations (or 93.2%) had revenues of
$41.5 million or less in 2021, according
to Commission staff review of the
BIAKelsey Inc. Media Access Pro
Online Television Database (MAPro) on
January 13, 2023, and therefore these
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licensees qualify as small entities under
the SBA definition. In addition, the
Commission estimates as of December
31, 2022, there were 383 licensed
noncommercial educational (NCE)
television stations, 383 Class A TV
stations, 1,912 LPTV stations and 3,122
TV translator stations. The Commission
however does not compile, and
otherwise does not have access to
financial information for these
television broadcast stations that would
permit it to determine how many of
these stations qualify as small entities
under the SBA small business size
standard. Nevertheless, given the SBA’s
large annual receipts threshold for this
industry and the nature of these
television station licensees, we presume
that all of these entities qualify as small
entities under the above SBA small
business size standard.
48. Cable and Other Subscription
Programming. The U.S. Census Bureau
defines this industry as establishments
primarily engaged in operating studios
and facilities for the broadcasting of
programs on a subscription or fee basis.
The broadcast programming is typically
narrowcast in nature (e.g., limited
format, such as news, sports, education,
or youth-oriented). These
establishments produce programming in
their own facilities or acquire
programming from external sources. The
programming material is usually
delivered to a third party, such as cable
systems or direct-to-home satellite
systems, for transmission to viewers.
The SBA small business size standard
for this industry classifies firms with
annual receipts less than $41.5 million
as small. Based on U.S. Census Bureau
data for 2017, 378 firms operated in this
industry during that year. Of that
number, 149 firms operated with
revenue of less than $25 million a year
and 44 firms operated with revenue of
$25 million or more. Based on this data,
the Commission estimates that the
majority of firms operating in this
industry are small.
49. Cable System Operators (Rate
Regulation Standard). The Commission
has developed its own small business
size standard for the purpose of cable
rate regulation. Under the Commission’s
rules, a ‘‘small cable company’’ is one
serving 400,000 or fewer subscribers
nationwide. Based on industry data,
there are about 420 cable companies in
the U.S. Of these, only seven have more
than 400,000 subscribers. In addition,
under the Commission’s rules, a ‘‘small
system’’ is a cable system serving 15,000
or fewer subscribers. Based on industry
data, there are about 4,139 cable systems
(headends) in the U.S. Of these, about
639 have more than 15,000 subscribers.
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Accordingly, the Commission estimates
that the majority of cable companies and
cable systems are small.
50. Cable System Operators (Telecom
Act Standard). The Communications
Act of 1934, as amended, contains a size
standard for a ‘‘small cable operator,’’
which is ‘‘a cable operator that, directly
or through an affiliate, serves in the
aggregate fewer than one percent of all
subscribers in the United States and is
not affiliated with any entity or entities
whose gross annual revenues in the
aggregate exceed $250,000,000.’’ For
purposes of the Telecom Act Standard,
the Commission determined that a cable
system operator that serves fewer than
677,000 subscribers, either directly or
through affiliates, will meet the
definition of a small cable operator
based on the cable subscriber count
established in a 2001 Public Notice.
Based on industry data, only six cable
system operators have more than
677,000 subscribers. Accordingly, the
Commission estimates that the majority
of cable system operators are small
under this size standard. We note
however, that the Commission neither
requests nor collects information on
whether cable system operators are
affiliated with entities whose gross
annual revenues exceed $250 million.
Therefore, we are unable at this time to
estimate with greater precision the
number of cable system operators that
would qualify as small cable operators
under the definition in the
Communications Act.
51. Satellite Telecommunications.
This industry comprises firms
‘‘primarily engaged in providing
telecommunications services to other
establishments in the
telecommunications and broadcasting
industries by forwarding and receiving
communications signals via a system of
satellites or reselling satellite
telecommunications.’’ Satellite
telecommunications service providers
include satellite and earth station
operators. The SBA small business size
standard for this industry classifies a
business with $35 million or less in
annual receipts as small. U.S. Census
Bureau data for 2017 show that 275
firms in this industry operated for the
entire year. Of this number, 242 firms
had revenue of less than $25 million.
Additionally, based on Commission
data in the 2021 Universal Service
Monitoring Report, as of December 31,
2020, there were 71 providers that
reported they were engaged in the
provision of satellite
telecommunications services. Of these
providers, the Commission estimates
that approximately 48 providers have
1,500 or fewer employees. Consequently
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using the SBA’s small business size
standard, a little more than one-half of
these providers can be considered small
entities.
52. All Other Telecommunications.
This industry is comprised of
establishments primarily engaged in
providing specialized
telecommunications services, such as
satellite tracking, communications
telemetry, and radar station operation.
This industry also includes
establishments primarily engaged in
providing satellite terminal stations and
associated facilities connected with one
or more terrestrial systems and capable
of transmitting telecommunications to,
and receiving telecommunications from,
satellite systems. Providers of internet
services (e.g. dial-up ISPs) or voice over
internet protocol (VoIP) services, via
client-supplied telecommunications
connections are also included in this
industry. The SBA small business size
standard for this industry classifies
firms with annual receipts of $35
million or less as small. U.S. Census
Bureau data for 2017 show that there
were 1,079 firms in this industry that
operated for the entire year. Of those
firms, 1,039 had revenue of less than
$25 million. Based on this data, the
Commission estimates that the majority
of ‘‘All Other Telecommunications’’
firms can be considered small.
53. Direct Broadcast Satellite (‘‘DBS’’)
Service. DBS service is a nationally
distributed subscription service that
delivers video and audio programming
via satellite to a small parabolic ‘‘dish’’
antenna at the subscriber’s location.
DBS is included in the Wired
Telecommunications Carriers industry
which comprises establishments
primarily engaged in operating and/or
providing access to transmission
facilities and infrastructure that they
own and/or lease for the transmission of
voice, data, text, sound, and video using
wired telecommunications networks.
Transmission facilities may be based on
a single technology or combination of
technologies. Establishments in this
industry use the wired
telecommunications network facilities
that they operate to provide a variety of
services, such as wired telephony
services, including VoIP services, wired
(cable) audio and video programming
distribution; and wired broadband
internet services. By exception,
establishments providing satellite
television distribution services using
facilities and infrastructure that they
operate are included in this industry.
54. The SBA small business size
standard for Wired Telecommunications
Carriers classifies firms having 1,500 or
fewer employees as small. U.S. Census
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Bureau data for 2017 show that 3,054
firms operated in this industry for the
entire year. Of this number, 2,964 firms
operated with fewer than 250
employees. Based on this data, the
majority of firms in this industry can be
considered small under the SBA small
business size standard. According to
Commission data however, only two
entities provide DBS service—DIRECTV
(owned by AT&T) and DISH Network,
which require a great deal of capital for
operation. DIRECTV and DISH Network
both exceed the SBA size standard for
classification as a small business.
Therefore, we must conclude based on
internally developed Commission data,
in general DBS service is provided only
by large firms.
D. Description of Projected Reporting,
Recordkeeping, and Other Compliance
Requirements for Small Entities
55. We expect the actions proposed in
the Further Notice, if adopted, will
impose additional reporting,
recordkeeping and other compliance
obligations on small as well as other
entities who are Participating CMS
Providers voluntarily participating in
WEA.
56. At this time the Commission
cannot quantify the cost of compliance
for small entities to comply with the
proposals and all of the matters that we
seek comment on in the Further Notice.
However, we have conducted an
analysis estimating the total costs that
would be incurred by all Participating
CMS providers as a group. We
anticipate that the proposed rules will
result in costs associated with
modifying standards and software, and
recordkeeping and reporting costs for
Participating CMS Providers. In the
Further Notice, we seek comment
whether adopting all these proposals as
a package may result in a cost savings
as opposed to having to modify
standards and software in response to
several, incremental policy changes.
Based on our analysis, it is likely that
small entities will have to hire
professionals to comply with our
proposals, if adopted. Below we discuss
some anticipated reporting,
recordkeeping and other compliance
obligations and our cost analysis
estimating certain costs.
57. WEA Database. The Commission
proposes the creation of a Commissionhosted WEA Database that would
contain WEA availability and
performance information. All small and
other Participating CMS Providers
would be required to report their level
of WEA participation in the WEA
Database regardless of whether they
elect to transmit WEA messages.
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Participating CMS Providers that elect
to transmit WEA alert messages will be
required to elect to participate and
electronically file the participation
election in the WEA Database.
Participating CMS Providers’ WEA
election should state whether they elect
to participate in WEA in whole, in part,
or whether they elect not to participate.
Their filings would also be required to
identify the entities on behalf of which
they are filing (including the subsidiary
companies on behalf of which their
election is filed, the ‘‘doing business as’’
names under which the Participating
CMS Provider offers WEA, and the
Mobile Virtual Network Operators
(MVNOs) and wireless resellers through
which the Participating CMS Provider
offers WEA), specify the geographic
locations in which they do and do not
offer WEA, and identify the mobile
devices that the Participating CMS
Provider offers that are WEA-capable.
We also propose to require that
Participating CMS Providers’ WEA
Database filing include the names of all
wireless service providers that use their
network to deliver WEA messages to the
public (or do not deliver WEA messages
at all, in the case of entities electing not
to participate in WEA) and identify all
mobile devices that the Participating
CMS Provider offers that are WEAcapable. Additionally, we propose to
require small and other Participating
CMS Providers to update the WEA
Database within 30 days of any change
in their participation in WEA.
58. Performance Measures Reporting.
In the Further Notice, we propose
performance measures for reliability,
accuracy, and speed that small and
other Participating CMS Providers will
be required to meet for each WEA
message it sends and to provide
performance data to the Commission.
59. Language and Multimedia
Support. To make WEA messages more
accessible and to expand their reach, in
the Further Notice we propose to require
small and other Participating CMS
Providers’ WEA-capable mobile devices
to translate English-language alert
messages that they receive into the
subscriber’s default language preference.
If adopted, compliance with this
obligation will require small and other
Participating CMS providers to support
Chinese, Tagalog, Vietnamese, Arabic,
French, Korean, Russian, Haitian Creole,
German, Hindi, Portuguese, and Italian,
in addition to English and Spanish
alerts. Our proposed requirements that
Participating CMS Providers transmit
‘‘thumbnail-sized’’ images in WEA alert
messages could also improve
accessibility for individuals with
disabilities and individuals that do not
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speak English. To comply with our
proposed multimedia support
requirement small and other
Participating CMS Providers would also
be required support mobile devices’
presentation of maps that include at
least the following elements: shape of
the target area; user location relative to
the target area and a graphical
representation of the geographic area in
which both the targeted area and user
are located.
60. Cost Estimates. The Commission
estimates a $39.9 million one-time cost
for all Participating CMS Providers to
update the WEA standards and software
necessary to comply with our proposed
WEA availability reporting, automated
WEA performance reporting, support for
template alerting in the twelve most
common languages in addition to
English and Spanish, support for
multimedia infographic alerting,
support for incorporating location-aware
maps into WEA through an API,
enabling of alerting authorities to send
alerts without the associated attention
signal, allowing of consumers to cache
their receipt of WEA, and support for
additional testing. This figure consists
of approximately $814,000 to update the
applicable WEA standards and
approximately $39.1 million to update
the applicable software. The
Commission estimates a $422,500
annually recurring cost for all
Participating CMS Providers to report
WEA availability and performance
information to the WEA Database. This
figure consists of approximately
$139,000 to report information about the
availability of WEA and $285,500 to
report information about WEA’s
performance.
61. We derived the one-time $39.9
million cost estimate based on several
calculations. Our estimate to update the
applicable WEA standards is based on
the cost of modifying standards using
annual compensation for 30 network
engineers compensated at the national
average for their field ($120,650/year or
$58/hour), plus annual benefits
($60,325/year or 29/hour) working for
the amount of time that it takes to
develop a standard (one hour every
other week for one year, 26 hours) for
12 distinct standards. This is calculated
as follows: 30 network engineers × ($58
+ $29) per hour per network engineer ×
26 hours per standard × 12 standards =
$814,320, a figure that we round to
$814,000 to avoid the false appearance
of precision in our estimate. Our cost
estimate to implement the necessary
software changes calculated the cost of
modifying software as the annual
compensation for a software developer
compensated at the national average for
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their field ($120,990/year), plus annual
benefits ($60,495/year) working for the
amount of time that it takes to develop
software (ten months) at each of the 76
CMS Providers that participate in WEA.
62. In the Supporting Document of
Study Area Boundary Data Reporting in
Esri Shapefile Format, the Office of
Information and Regulatory Affairs
estimates that it takes an average of 26
hours for a data scientist to modify a
shapefile. We believe submitting WEA
availability information in shapefile
format should require less time than
modifying a shapefile. Therefore, we
believe 26 hours would be an upper
bound of the time required for a
Participating CMS Provider to report its
WEA availability in shapefile format.
Given that the median wage rate is
$48.52/hour for data scientists, with a
45% markup for benefits, we arrive at
$70.40 as the hourly compensation rate
for a data scientist. We estimate an
aggregate cost of WEA availability
reporting to be approximately $139,000
(≈ $70.40 per hour × 26 hours × 76
providers), which may be recurring on
an annual basis since availability may
change and need to be updated over
time.
63. We expect that the process of data
collection and data submission would
require minimal human intervention.
Although we anticipate such
performance reporting would be largely
automated once it is set up, we estimate
a routine administrative monitoring cost
that Participating CMS Providers may
still incur when they file the
performance report for each alert
incident. We estimate that, for each
alert, a provider will need an office
administrator, who is compensated at
$27 hour, to spend 0.5 hours in
monitoring each data transmission. At
the aggregate level, we believe there will
be 21,000 performance reports
transmitted to the WEA database,
resulting in a $283,500 annual recurring
cost at the aggregate level. Given that
WEA was used 70,000 times over the
last decade, we estimate that 7,000
alerts (= 70,000/10 years) were issued
per year. According to 2022
Communications Marketplace Report,
nearly 95% of consumers have at least
three wireless provider options in their
areas. Therefore, we estimate that the
total number of performance reports that
need to be filed would be 21,000
(= 7,000 alerts × 3 providers per alert).
Assuming each alert take an additional
0.5 hours for an office administrator to
process for Participating CMS Provider
at a compensation rate of $27 per hour,
the total additional recurring cost is
$283,500 (= $27/hour × 0.5 hours ×
21,000 reports) per year.
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64. To help the Commission more
fully evaluate the cost of compliance for
small entities should our proposals be
adopted, in the Further Notice, we
request comments on the cost
implications of our proposals and ask
whether there are more efficient and
less burdensome alternatives (including
cost estimates) for the Commission to
consider. We expect the information we
received in comments including cost
and benefit analyses, to help the
Commission identify and evaluate
relevant matters for small entities,
including compliance costs and other
burdens that may result from the
proposals and inquiries we make in the
Further Notice.
E. Steps Taken To Minimize the
Significant Economic Impact on Small
Entities, and Significant Alternatives
Considered
65. The RFA requires an agency to
describe any significant, specifically
small business alternatives that it has
considered in reaching its proposed
approach, which may include the
following four alternatives (among
others): ‘‘(1) the establishment of
differing compliance or reporting
requirements or timetables that take into
account the resources available to small
entities; (2) the clarification,
consolidation, or simplification of
compliance or reporting requirements
under the rule for such small entities;
(3) the use of performance, rather than
design, standards; and (4) and
exemption from coverage of the rule, or
any part thereof, for such small entities.
66. The Commission has taken steps
to minimize the impact of the proposals
in the Further Notice as a general
matter, and specifically targeting small
entities, has sought comment on the
extent to which we can limit the overall
economic impact of these proposed
requirements if we provide increased
flexibility for small entities. We believe
that the proposals to improve and
enhance WEA in the Further Notice, are
the most efficient and least burdensome
approach. Below we discuss some
specific actions taken and alternatives
considered by the Commission in the
Further Notice.
67. Making WEA More Accessible.
Our proposals to make WEA more
accessible considered feedback and
information from industry participants
and the Communications Security,
Reliability and Interoperability Council
VIII (CSRIC VIII) which provided realworld insight to better inform the
Commission on currently available
technologies that could be leveraged to
accomplish our objectives in a costeffective manner. Requiring small and
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other Participating CMS providers to
support the most common languages
spoken in the U.S. is based on our belief
that machine language translation
technologies have matured sufficient to
support such a requirement. Industry
information supports our belief and
CSRIC VIII reports Participating CMS
Providers may be able to leverage
machine translation technologies such
as Google Cloud Translation and Apple
Translate that is pre-installed on many
WEA-capable mobile devices using an
application programming interface (API)
to make WEA messages accessible to
every major language group in the U.S.
Our proposal of the expanded language
support requirement with an approach
that gives small Participating CMS
Providers the potential to leverage
existing technologies that are already
pre-installed in many of their WEA
capable handsets should reduce the
economic impact for small Participating
CMS Providers.
68. To support multilingual WEA, we
also considered template-based alerts
which are being utilized by the New
York City Emergency Management
Department through its Notify NYC
application to support multilingual
alerting in 14 different languages. This
application presents an Englishlanguage message, along with a link to
13 other pre-scripted translations. The
alert message translations have been
written by people fluent in the
languages and vetted with native
speakers from language communities. In
the Further Notice we seek comment on
our proposed requirement and on
alternative approaches to promoting
multilingual WEA.
69. More Seamless Integration of
WEA. To integrate WEA more
seamlessly into people’s lives we took
actions to facilitate more effective WEA
public awareness exercises. We propose
allowing small and other Participating
CMS Providers to support up to two
annual end-to-end WEA tests per
alerting authority that the consumers
receive by default, provided that the
alerting authority: (1) conducts outreach
and notifies the public in advance of the
planned WEA test and that no
emergency is, in fact, occurring; (2)
include in its test message that the alert
is only a test; (3) coordinates the test
among Participating CMS Providers,
state and local emergency authorities,
relevant State Emergency
Communications Committees (SECCs),
and first responder organizations, and
(4) provides notification to the public in
widely accessible formats that the test is
only a test. If adopted, this proposal
would remove the requirement for small
and other alerting authorities to request
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waiver for up to two annual end-to-end
WEA tests and the associated costs of
making such a request. Moreover, the
proposed conditions are the same
conditions applicable for alerting
authorities to conduct EAS Live Code
Tests.
70. Establishing a WEA Database to
Promote Transparency about WEA
Availability and Benchmark WEA
Performance. In the Further Notice we
propose to adopt reliability, accuracy
and speed benchmarks for WEA, and
performance minimums that small and
other Participating CMS Providers must
satisfy to improve the effectiveness of
WEA, and that are consistent with the
recommendations in the Government
Accountability Office (GAO) Report. We
also propose to require small and other
Participating CMS Providers to submit
performance reliability, accuracy, and
speed data for all WEA alert messages
and for State/Local WEA Tests.
71. Further, as an alternative, or in
addition to, the requirements proposed
above to ensure WEA’s minimum
performance, we considered and seek
comment on whether to require small
and other Participating CMS Providers
to take measures to improve WEA’s
reliability and accuracy, and on what
other potential technical measures we
could require to optimize the reliability,
accuracy, or speed of the WEA system.
72. We also considered in the
alternative, and in the Further Notice
seek comment on, the feasibility of
measuring WEA’s performance using
staged devices as proposed by CSRIC
VIII. Regarding this alternative we
inquire, (1) whether small and other
Participating CMS Providers could
capture actionable information about
WEA’s performance by conducting
regular testing using devices positioned
in and around the target area of a
Required Monthly Test (RMT); (2) could
such a testing and performance
measurement requirement also leverage
State/Local WEA Tests or leverage
alerting authority volunteers to
supplement their own; (3) whether
small and other Participating CMS
Providers could use staged devices to
annually measure WEA’s performance
on a representative sample of handsets
and in representative environments,
including dense urban, urban, suburban,
and rural areas; (4) whether, and if so,
how the resulting data collected would
differ in quality from the data that we
propose to collect today and (5) whether
there would be any limitations to the
public safety benefits of measuring
performance using staged devices. We
seek comment these inquiries, and on
whether there would be any cost or time
savings associated with this approach if
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small and other Participating CMS
Providers had to update network and
mobile device firmware to measure
WEA’s performance using staged
devices.
73. WEA Database. In the preceding
section we discussed our proposal in
the Further Notice to create a
Commission-hosted WEA database
containing information filed by small
and other Participating CMS Providers
that would allow alerting authorities to
access and review information about
WEA’s availability and performance in
their jurisdictions. We anticipate that
the WEA Database would be an
interactive portal where small and other
Participating CMS Providers submit
information about the availability and
performance of WEA on their networks,
and where such information could be
readily accessible to Participating CMS
Providers, alerting authorities, and the
public. Our decision to propose the
creation of a WEA Database
contemplated what would be the most
cost-effective mechanism for small and
other Participating CMS Providers to
submit WEA elections and performance
information into the WEA Database.
Consistent with this objective, in the
Further Notice we propose to support
electronic filings for WEA elections that
leverage GIS shapefiles, drop-down
menus, and freeform text where
appropriate. We envision that WEA
performance data that only requires
entry of specific numbers or times
would be simpler and less costly to
submit. We also recognize however, that
our proposal may require filings to be
made frequently, particularly as
updated lists of WEA-capable mobile
devices or new performance data on
new alerts need to be submitted. Thus,
we considered how to best approach
data collection for the WEA Database
while minimizing costs and other
burdens for small and other
Participating CMS Providers, such as
whether to utilize an application
programming interface (API) that would
facilitate the automated filing of data.
We seek comment on these matters in
the Further Notice, as well as input on
other factors the Commission should
consider when designing the data
submission elements of the WEA
database.
74. There may be alternative
approaches to our WEA Database for
performance reporting that might strike
a better balance between the need that
the Commission has identified to
provide alerting authorities with access
to WEA performance information, while
limiting the impact of countervailing
considerations, such as costs,
development time, or privacy concerns.
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An alternative recommended by CSRIC
VIII proposes a requirement that would
use an automated email to convey WEA
performance reporting information from
Participating CMS Providers to an
alerting authority or a centralized
reporting location for each sent WEA.
CSRIC VIII recommends that the details
of this approach should be worked out
between alerting authorities, PBS, and
Participating CMS Providers. In the
Further Notice, we seek comment on the
utility of WEA performance information
communicated by email directly to
alerting authorities, either in addition or
as an alternative to a WEA database, and
encourage WEA stakeholders to file
detailed proposals of how this
alternative approach could work in
practice.
75. Compliance Timeframe. To
minimize any significant impact our
proposed rules may have on small
entities, as an alternative to the
compliance timeframes we propose in
the Further Notice we inquire and seek
comment on whether it is appropriate to
allow Participating CMS Providers that
are small- or medium-sized businesses
additional time to comply. The
compliance deadline in the Further
Notice for the proposed rules to enhance
WEA’s language support and integrate
WEA more seamlessly into people’s
lives is 30 months after the publication
of final rules in the Federal Register.
The compliance deadline in the Further
Notice for the proposed rules to improve
WEA’s effectiveness with multimedia
content is 36 months after the
publication of final rules in the Federal
Register. To facilitate more effective
WEA public awareness exercises,
Participating CMS Providers would be
authorized to support up to two annual
end-to-end WEA tests per alerting
authority 30 days after the Public Safety
and Homeland Security Bureau issues a
Public Notice announcing OMB
approval of any new information
collection requirements associated with
this rule change.
76. The compliance deadline in the
Further Notice for the proposed rules
associated with developing measurable
goals and performance measures for
WEA is 30 months after the publication
of final rules in the Federal Register or
within 30 days of the Public Safety and
Homeland Security Bureau’s
publication of a public notice
announcing that the WEA Database is
ready to accept filings, whichever is
later. This includes the proposed rules
requiring small and other Participating
CMS Providers to satisfy WEA
performance minimums and submit
reports measuring WEA’s performance.
Further, we seek specific comment on
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whether to offer an extended
compliance timeframe for Participating
CMS Providers that are small- and
medium-sized businesses, which may
have different network resource
constraints than the nationwide
Participating CMS Providers.
Additionally, we propose to require
Participating CMS Providers to refresh
their elections to participate in WEA
using the WEA Database within 30 days
of the Public Safety and Homeland
Security Bureau’s publication of a
public notice announcing, (1) OMB
approval of any new information
collection requirements and (2) that the
WEA Database is ready to accept filings
and seek comment on this proposal.
77. The Commission expects to more
fully consider the economic impact and
alternatives for small entities following
the review of comments filed in
response to the Further Notice,
including costs and benefits analyses.
Having data on the costs and economic
impact of proposals and approaches will
‘allow the Commission to better
evaluate options and alternatives to
minimize any significant economic
impact on small entities that may result
from the proposals and approaches
raised in the Further Notice. The
Commission’s evaluation of this
information will shape the final
alternatives it considers to minimize
any significant economic impact that
may occur on small entities, the final
conclusions it reaches and any final
rules it promulgates in this proceeding.
F. Federal Rules That May Duplicate,
Overlap, or Conflict With the Proposed
Rules
78. None.
List of Subjects in 47 CFR Part 10
Communications common carriers.
Federal Communications Commission.
Katura Jackson,
Federal Register Liaison Officer.
Proposed Rules
For the reasons set forth above, Part
10 of title 47 of the Code of Federal
Regulations is amended as follows:
PART 10—WIRELESS EMERGENCY
ALERTS
1. The authority citation for part 10 is
revised to read as follows:
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■
Authority: 47 U.S.C §§ 151, 152, 154(i),
154(n), 301, 303(b), 303(e), 303(g), 303(j),
303(r), 307, 309, 316, 403, 544(g), 6061201(a),
(b), (c), (f), 1203, 1204, 1206.
2. Amend § 10.10 by revising
paragraph (j), redesignating paragraphs
(k) and (l) as paragraphs (l) and (m), and
adding paragraph (k) to read as follows:
■
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§ 10.10
Definitions.
*
*
*
*
*
(j) Mobile Devices. Any customer
equipment used to receive commercial
mobile service.
(k) WEA-Capable Mobile Devices.
Mobile devices, as defined paragraph (j)
of this section, that support the Subpart
E Equipment Requirements.
*
*
*
*
*
■ 3. Revise § 10.210 to read as follows:
§ 10.210 WEA participation election
procedures.
(a) A CMS provider that elects to
transmit WEA Alert Messages must elect
to participate in part or in whole, as
defined by § 10.10(l) and (m), and shall
electronically file in the Commission’s
WEA Database attesting that the
Provider:
(1) Agrees to transmit such alerts in a
manner consistent with the technical
standards, protocols, procedures, and
other technical requirements
implemented by the Commission; and
(2) Commits to support the
development and deployment of
technology for the ‘‘C’’ interface, the
CMS provider Gateway, the CMS
provider infrastructure, and mobile
devices with WEA functionality and
support of the CMS provider selected
technology.
(b) A CMS Provider that elects to
participate in WEA must disclose the
following information in their election
filed in the Commission’s WEA
Database:
(1) The entities on behalf of which the
Participating CMS Provider files its
election, including the subsidiary
companies on behalf of which their
election is filed, the ‘‘doing business as’’
names under which a Participating CMS
Provider offers WEA, and the Mobile
Virtual Network Operators (MVNOs)
and wireless resellers through which the
Participating CMS Provider offers WEA;
(2) The extent to which the
Participating CMS Provider offers WEA
in the entirety of their geographic
service area, as demonstrated by the
following:
(i) a map of their wireless coverage
area in shapefile format;
(ii) to the extent that it differs from
their wireless coverage area specified in
response to paragraph (b)(2)(i) of this
section, a map of the geographic areas
to which they elect to transmit WEA
alert messages in shapefile format.
(3) The extent to which all WEAcapable mobile devices that the
Participating CMS Provider offers at the
point of sale are WEA-capable, as
demonstrated by the following:
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(i) the mobile devices, as defined in
§ 10.10(j), that the Participating CMS
Provider offers at their point of sale;
(ii) the WEA-capable mobile devices,
as defined in § 10.10(k), that the
Participating CMS Provider offers at
their point of sale.
(c) If the terms of a CMS Provider’s
WEA participation change in any
manner described by paragraph (b) of
this section, it must update the
information about its WEA participation
disclosed pursuant to that paragraph
within 30 days such that the
information in the WEA Database
accurately reflects the terms of their
WEA participation.
(d) A CMS Provider that elects not to
transmit WEA Alert Messages shall file
electronically in the Commission’s WEA
Database attesting to that fact, and
include the subsidiary companies, the
CMS Provider’s ‘‘doing business as’’
names, MVNOs, and wireless resellers
on behalf of which the election is filed.
(e) CMS Providers shall file their
elections electronically into the WEA
Database.
■ 4. Revise § 10.280 to read as follows:
§ 10.280 Subscribers’ right to opt out of
WEA notifications.
(a) CMS providers may provide their
subscribers with the option to opt out of
the ‘‘Child Abduction Emergency/
AMBER Alert,’’ ‘‘Imminent Threat
Alert’’ and ‘‘Public Safety Message’’
classes of Alert Messages.
(b) CMS providers shall provide their
subscribers with a distinct option to
durably turn off WEA’s audio attention
signal and vibration cadence for all
alerts received.
(c) CMS providers shall provide their
subscribers with the option to opt out of
the collection of WEA performance
analytic information described by
§ 10.500(i).
(d) CMS providers shall provide their
subscribers with a clear indication of
what each option means, and provide
examples of the types of messages the
customer may not receive as a result of
opting out.
■ 5. Amend § 10.330 by adding
paragraph (d) to read as follows
§ 10.330 Provider infrastructure
requirements.
*
*
*
*
*
(d) Collecting the data elements
necessary to measure WEA’s
performance, as defined in section
10.360.
■ 6. Amend § 10.350 by adding
paragraph (d) to read as follows:
§ 10.350 WEA testing and proficiency
training requirements.
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Federal Register / Vol. 88, No. 118 / Wednesday, June 21, 2023 / Proposed Rules
(d) Public Awareness Tests.
Participating CMS Providers may
participate in no more than two (2)
WEA System tests per calendar year that
the public receives by default to raise
public awareness, provided that the
entity conducting the test:
(i) Conducts outreach and notifies the
public before the test that live event
codes will be used, but that no
emergency is, in fact, occurring;
(ii) To the extent technically feasible,
states in the test message that the event
is only a test;
(iii) Coordinates the test among
Participating CMS Providers and with
state and local emergency authorities,
the relevant SECC (or SECCs, if the test
could affect multiple states), and first
responder organizations, such as PSAPs,
police, and fire agencies); and,
(iv) Provides in widely accessible
formats the notification to the public
required by this paragraph that the test
is only a test and is not a warning about
an actual emergency.
■ 7. Add § 10.360 to subpart C to read
as follows:
§ 10.360
Performance Reporting.
Participating CMS Providers are
required to transmit performance data to
the Commission’s WEA Database
regarding WEA’s reliability, accuracy
and speed.
■ 8. Revise § 10.450 to read as follows:
§ 10.450
Geographic targeting.
lotter on DSK11XQN23PROD with PROPOSALS4
(a) This section establishes minimum
requirements for the geographic
targeting of Alert Messages. A
Participating CMS Provider will
determine which of its network
facilities, elements, and locations will
be used to geographically target Alert
Messages. A Participating CMS Provider
must deliver any Alert Message that is
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21:03 Jun 20, 2023
Jkt 259001
specified by a circle or polygon to an
area that matches the specified circle or
polygon.
(b) A Participating CMS Provider is
considered to have matched the target
area they meet both of the following
conditions:
(1) Reliability. Deliver an Alert
Message to 100 percent of WEA-capable
Mobile Devices that are located within
a Participating CMS Provider’s WEA
coverage area and are located within an
Alert Message’s geographic target area
during an Alert Message’s active period.
(2) Accuracy. Do not present an Alert
Message on mobile devices located
farther than 0.1 miles outside the Alert
Message’s target area.
■ 9. Revise § 10.460 to read as follows:
§ 10.460
WEA Transmission Speed.
No more than 5 minutes shall elapse
for 99% of mobile devices from the time
that a Participating CMS Provider
receives an alert message at the CMS
Alert Gateway and the time that mobile
devices present the alert message based
on aggregated, annualized data
submitted to the WEA Database.
■ 10. Add § 10.490 to subpart D to read
as follows:
§ 10.490
Multimedia support.
(a) Participating CMS Providers are
required to transmit ‘‘thumbnail-sized’’
images in WEA alert messages. A
thumbnail sized image meets or exceeds
each of the following parameters: 1.5″ x
1.5″ in size with a resolution of 72 dots
per inch consisting of 120 x 120 pixels
in 8 bit color scale.
(b) Participating CMS Providers are
required support mobile devices’
presentation of maps that include at
least the following elements:
1. Shape of the target area
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2. User location relative to the target
area
3. A graphical representation of the
geographic area in which both the
targeted area and user are located.
■ 11. Amend § 10.500 by revising
paragraph (e) and adding paragraphs (i)
and (j) to read as follows:
§ 10.500
General requirements.
*
*
*
*
*
(e) Extraction of alert content in
English or translation of alert content
into the subscriber’s preferred language;
*
*
*
*
*
(i) Logging and making available to
the CMS network the data elements
necessary to measure WEA’s
performance, as defined in § 10.360;
(j) Any additional functions necessary
to support the Subpart D Alert Message
Requirements
■ 12. Amend § 10.520 by adding
paragraph (f) to read as follows:
§ 10.520
Common audio attention signal.
*
*
*
*
*
(f) Participating CMS Providers and
mobile device manufacturers must
provide alerting authorities with the
option to send WEA Alert Messages
without triggering the audio attention
signal.
■ 13. Amend § 10.530 by adding
paragraph (d) to read as follows:
§ 10.530
Common vibration cadence.
*
*
*
*
*
(d) Participating CMS Providers and
mobile device manufacturers must
provide alerting authorities with the
option to send WEA Alert Messages
without triggering the common
vibration cadence.
[FR Doc. 2023–12725 Filed 6–20–23; 8:45 am]
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Agencies
[Federal Register Volume 88, Number 118 (Wednesday, June 21, 2023)]
[Proposed Rules]
[Pages 40606-40636]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-12725]
[[Page 40605]]
Vol. 88
Wednesday,
No. 118
June 21, 2023
Part VI
Federal Communications Commission
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47 CFR Part 10
Emergency Alert System; Wireless Emergency Alerts; Proposed Rule
Federal Register / Vol. 88, No. 118 / Wednesday, June 21, 2023 /
Proposed Rules
[[Page 40606]]
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FEDERAL COMMUNICATIONS COMMISSION
47 CFR Part 10
[PS Docket No. 15-94; PS Docket No. 15-91; FCC 23-30; FR ID 146184]
Emergency Alert System; Wireless Emergency Alerts
AGENCY: Federal Communications Commission.
ACTION: Proposed rule.
-----------------------------------------------------------------------
SUMMARY: In this document, the Federal Communications Commission
(Commission) proposes requirements for commercial mobile service
providers (CMS Providers) that have elected to participate in the
Wireless Emergency Alert system (WEA) to make WEA more accessible,
including to people who primarily speak a language other than English
or Spanish and people with disabilities who cannot access messages
displayed in conventional formats. Additionally, the document proposes
to weave WEA more seamlessly into people's lives through increased
flexibility in whether an attention signal or vibration is triggered
when a WEA is triggered. The document also proposes performance
measures for WEA to satisfy and greater transparency for alerting
stakeholders regarding where and on what devices they offer WEA as well
as information about WEA performance. These requirements would assist
the millions of people who do not speak English or Spanish, as well as
those with disabilities, understand and respond to WEA messages, and
result in a more precise and tailored use of WEA through increased
flexibility and options for consumers and alerting authorities. With
this Further Notice of Proposed Rulemaking (Further Notice), the
Commission seeks comment on the proposed rules and any suitable
alternatives.
DATES: Comments are due on or before July 21, 2023 and reply comments
are due on or before August 21, 2023. Written comments on the Paperwork
Reduction Act proposed information collection requirements must be
submitted by the public, Office of Management and Budget (OMB), and
other interested parties on or before August 21, 2023.
ADDRESSES: You may submit comments, identified by PS Docket No. 15-94;
and PS Docket No. 15-91, by any of the following methods:
Federal Communications Commission's website: https://www.apps.fcc.gov/ecfs/. Follow the instructions for submitting
comments.
Mail: Parties who choose to file by paper must file an
original and one copy of each filing. If more than one docket or
rulemaking number appears in the caption of this proceeding, filers
must submit two additional copies for each additional docket or
rulemaking number. Filings can be sent by commercial overnight courier,
or by first-class or overnight U.S. Postal Service mail. All filings
must be addressed to the Commission's Secretary, Office of the
Secretary, Federal Communications Commission. Commercial overnight mail
(other than U.S. Postal Service Express Mail and Priority Mail) must be
sent to 9050 Junction Drive, Annapolis Junction, MD 20701. U.S. Postal
Service first-class, Express, and Priority mail must be addressed to 45
L Street NE, Washington, DC 20554.
Effective March 19, 2020, and until further notice, the Commission
no longer accepts any hand or messenger delivered filings. This is a
temporary measure taken to help protect the health and safety of
individuals, and to mitigate the transmission of COVID-19. See FCC
Announces Closure of FCC Headquarters Open Window and Change in Hand-
Delivery Policy, Public Notice, DA 20-304 (March 19, 2020). https://www.fcc.gov/document/fcc-closes-headquarters-open-window-and-changes-hand-delivery-policy.
People With Disabilities. To request materials in
accessible formats for people with disabilities (braille, large print,
electronic files, audio format), send an email to [email protected] or
call the Consumer & Governmental Affairs Bureau at 202-418-0530
(voice), 202-418-0432 (tty).
FOR FURTHER INFORMATION CONTACT: For further information regarding this
Further Notice, please contact Michael Antonino, Cybersecurity and
Communications Reliability Division, Public Safety and Homeland
Security Bureau, (202) 418-7965, or by email to
[email protected].
For additional information concerning the Paperwork Reduction Act
information collection requirements contained in this document, send an
email to [email protected] or contact Nicole Ongele, Office of Managing
Director, Performance and Program Management, 202-418-2991, or by email
to [email protected].
SUPPLEMENTARY INFORMATION: This is a summary of the Commission's
Further Notice of Proposed Rulemaking (NPRM), FCC 23-30, adopted April
20, 2023, and released April 21, 2023. This FNPRM addresses Wireless
Emergency Alerts (WEA). Though we are not specifically proposing
changes to our Part 11 rules regarding the Emergency Alert System
(EAS), this FNPRM references both the EAS and WEA dockets and we have
historically sought comment on WEA in both dockets, including the
underlying NPRM to which this further notice connects. The full text of
this document is available by downloading the text from the
Commission's website at: https://docs.fcc.gov/public/attachments/FCC-23-30A1.pdf.
Synopsis
Introduction and Background
1. It is essential that the public be able to receive WEA messages
in their native language and that alerting authorities better
understand WEA performance. Accordingly, we propose to require CMS
Providers that have elected to participate in WEA (Participating CMS
Providers) take measures to:
Make WEA more accessible, including to people who
primarily speak a language other than English or Spanish and people
with disabilities who cannot access messages displayed in conventional
formats;
Integrate WEA more seamlessly into people's lives through
increased flexibility in whether the attention signal and/or vibration
is triggered;
Satisfy performance measures for WEA; and
Provide alerting stakeholders with greater transparency
regarding where and on what devices they offer WEA, as well as
information about WEA performance.
Through these proposals, we intend to help the millions of people
who primarily speak languages other than English or Spanish, as well as
those with disabilities, better understand and take protective actions
in response to WEA messages; facilitate the more tailored use of WEA
through increased flexibility and options for the alerting authority
and consumer; and provide alerting authorities with the information
they need to use WEA with confidence.
2. WEA is a tool for authorized federal, state, and local
government entities to geographically target alerts and warnings to
WEA-capable mobile devices of Participating CMS Providers' subscribers.
The Warning Alert and Response Network (WARN) Act establishes WEA as a
voluntary system in which CMS providers may elect to participate and
gives the Commission authority to adopt ``relevant technical standards,
protocols, procedures and other technical requirements . . . necessary
to enable commercial mobile service alerting capability for
[[Page 40607]]
commercial mobile service providers that voluntarily elect to transmit
emergency alerts.'' Pursuant to this authority, the Commission has
adopted requirements to prescribe WEA capabilities, WEA testing, and
WEA election procedures. While participation by wireless providers is
voluntary, those that offer the service must adhere to the technical
and operational requirements established by the Commission. The
Commission requires each CMS Provider to file an election with the
Commission indicating whether it intends to transmit emergency alerts
``in whole or in part.'' Twenty one of the 76 wireless providers that
elect to transmit alert messages, including the three nationwide
service providers AT&T, Verizon Wireless, and T-Mobile, have elected to
transmit emergency alert messages ``in part.'' A CMS Provider that
elects, in whole or in part, not to transmit emergency alerts is also
required to make that election in writing to the Commission, provide
conspicuous notice at the point of sale of any devices that will not
transmit emergency alerts, and notify its existing subscribers of this
election. While Participating CMS Providers, including the three
nationwide providers, serve the majority of wireless consumers,
hundreds of wireless providers (over 450 of them) have elected not to
transmit WEA alert messages.
3. Federal, state, local, tribal, and territorial emergency
management agencies apply to the Federal Emergency Management Agency's
(FEMA's) Integrated Public Alert and Warning System (IPAWS) Program
Management Office to become authorized as alerting authorities. FEMA
authorizes alerting authorities to issue WEA and other alerts through
IPAWS either individually or as part of a Collaborative Operating Group
(COGs) after they enter into a Memorandum of Agreement (MOA) with FEMA
agreeing to certain rules of behavior.
4. The Commission does not currently require Participating CMS
Providers to measure the performance of their WEA service. In 2016, the
Commission proposed to require Participating CMS Providers to annually
report on the performance of their WEA systems, and sought comment on
whether Participating CMS Providers should log additional information
about the WEA alert messages that they transmit to enable performance
measurements, including at the mobile device where WEA alert messages
are received. In 2018, the Commission sought additional comment on how
WEA's performance should be measured and reported, and how the
Commission should address inconsistent WEA delivery. In 2022, the
Commission sought to refresh the issue of developing metrics for WEA
performance and reporting standards to assist stakeholders with
understanding the effectiveness of WEA in their alerting areas, and
identify areas for improvement. We proposed that Participating CMS
Providers report on reliability, speed, and accuracy to help
stakeholders develop an understanding of the WEA system's end-to-end
performance. We also sought comment on how these metrics should be
defined and how the data should be logged and reported to the
Commission.
5. In 2020, the Government Accountability Office (GAO) reviewed the
federal response to natural disasters, and examined the Commission's
oversight of WEA in particular. GAO observed that WEA usage has
increased and now serves as the nation's primary alerting method. GAO
noted that while the FCC collects test data from Emergency Alert System
(EAS) tests, a similar mechanism does not exist for WEA. GAO found
that, while the FCC has required Participating CMS Providers to
implement new WEA capabilities, it ``has not developed goals and
performance measures to help monitor how well the new capabilities
perform during emergencies.'' GAO observed that ``because [the] FCC
does not have specific goals and performance measures to monitor WEA
improvements, [the] FCC will have difficulty assuring that these
improvements are working as intended during emergencies and identifying
areas where performance is lacking, which could undermine authorities'
confidence in using IPAWS.'' Accordingly, GAO recommended that the FCC
should develop measurable goals and performance measures for WEA. In
response, the Commission stated it would ``complete geo-targeting pilot
testing with selected local jurisdiction partner(s)'' and ``complete
associated rulemaking to adopt performance measures for enhanced WEA
capabilities, as appropriate.''
6. Over the years, the Communications Security, Reliability and
Interoperability Council (CSRIC) has studied and reported on various
aspects of the WEA system. In 2014, CSRIC IV discussed the possibility
of including maps and other graphic information in WEA alert messages,
concluding that more study was necessary. More recently, in 2022, CSRIC
VIII examined the issue of WEA performance reporting and developed
technical requirements for an application programming interface (API)
that would allow WEA firmware to leverage native mobile device
capabilities. CSRIC VIII recommended automated performance data
reporting via email and discussed alternative ways to implement WEA
performance reporting, including through the use of staged devices.
CSRIC VII also recommended enhancements to WEA messages such as support
for machine-based translation, location aware maps, and other
multimedia content.
Discussion
A. Making WEA More Accessible
7. People with native languages other than English or Spanish, or
people with disabilities, may be excluded during emergencies if they
are not notified in a manner that they can understand. We tentatively
conclude that WEA needs to do more to deliver essential warnings in
languages and in a format that is most likely to reach those
communities who need this information most. Accordingly, we propose to
require Participating CMS Providers to ensure that the WEA-capable
mobile devices they sell have the capacity to translate alert messages
into most subscribers' alert language preferences and support
multimedia content. We seek comment on these proposals as well as on
any other actions that the Commission can take to empower alerting
authorities to deliver emergency alerts in an accessible manner to
everyone in their communities.
Enhancing WEA's Language Support
8. We propose to require Participating CMS Providers to take steps,
described below, to ensure that their subscribers' WEA-capable mobile
devices have the capacity to translate English-language alert messages
that they receive into the default language preferences of most
subscribers by taking advantage of machine translation technologies.
This proposal would address alerting authorities' need to be able to
communicate with people in their communities in languages other than
English or Spanish, irrespective of the alerting authorities' in-house
language translation capabilities.
9. We seek comment on the technical feasibility of this proposal.
Based on recent feedback from industry participants, we believe machine
translation technologies have matured sufficiently to support such a
requirement. Just last month, for example, AT&T posited that ``software
translation technologies are sufficiently mature to effectively support
the translation of WEA alerts into the most commonly spoken languages''
and recommended that ``translation beyond
[[Page 40608]]
English and Spanish use the software translation capabilities provided
by mobile device operating systems.'' CSRIC VIII also reports that
``[w]ith improvements in language translation technology, there is an
opportunity to provide WEAs in the user-preferred language via language
translation.'' Machine translation technologies such as Google Cloud
Translation and Apple Translate are pre-installed on many WEA-capable
mobile devices. A device-level API to leverage these applications could
make WEA messages accessible to every major language group in the U.S.
A machine translation application could access an English-language WEA
message before it is presented to the subscriber by using this API,
translate the English-language alert into the device's preferred
language, and then present the translated alert instead of or in
addition to the English-language version. Improvements in the accuracy
and reliability of machine-based automatic translation technology also
may have implications for expanding the distribution of emergency
information over the Emergency Alert System (EAS) in languages other
than English, as the Commission has noted in the past. We seek comment
on the technical feasibility of this approach and on any other
considerations for implementing machine translation technology,
including its use in distributing information over EAS. Currently,
Participating CMS Providers transmit Spanish-language versions of WEA
messages created by alerting authorities so that they may be presented
in addition to the English language version. As CSRIC VIII explained,
``[i]f multiple additional languages are included in the WEA broadcast,
capacity limits may not allow for the expected behavior of the WEA
system in the case of a crisis scenario with multiple live alerts in
three or more languages.'' Should WEA messages presented in other
languages also be presented in addition to, rather than instead of, the
English-language version?
10. We propose to require the WEA-capable mobile devices that
Participating CMS Providers sell to support the presentation of
emergency alerts in the 13 most commonly spoken languages in the United
States, in addition to English: Spanish, Chinese, Tagalog, Vietnamese,
Arabic, French, Korean, Russian, Haitian Creole, German, Hindi,
Portuguese, and Italian. Best Buy Health/Lively suggests that the
Commission should ``identify a specific group of commonly spoken
languages to which WEAs will be expanded.'' We seek comment on whether
we have identified the right set of languages for WEA to support.
11. We seek comment on the accuracy of machine translation
technologies for these languages. Are there languages that, due to the
accuracy and ease of machine translation, should be added to the list
above? For which languages does machine translation perform most
accurately and reliably? We invite commenters to submit information
identifying the languages for which sufficiently accurate machine
translation technology is currently available and estimating the number
of years until the technology for machine translation of other
languages will be sufficiently mature for this purpose. What metric(s)
are commonly used to describe the accuracy of machine translation
technologies? How accurate must machine translation be to effectively
convey emergency information?
12. We also seek comment on whether existing mobile devices in the
marketplace today have the capacity to support machine translation
software. Would subscribers need to purchase new devices to benefit
from machine translation for WEA? We seek comment on steps that we can
take to eliminate obstacles to consumer access to machine translation
for WEA messages. In addition to (or in lieu of) installing machine
translation software on consumers' devices, could such software or
functionality be deployed in Participating CMS Providers' networks or
elsewhere in the framework for generating and distributing WEA
messages?
13. Template-based alerts. We seek comment on alternative
approaches to promoting multilingual WEA. We observe that the New York
City Emergency Management Department supports multilingual alerting in
13 different languages in addition to English through its Notify NYC
application. This application presents an English-language message,
along with a link to 13 other pre-scripted translations. These alert
message translations have been written by people fluent in the
languages and vetted with native speakers from language communities.
This allows alerts to reach communities of people who otherwise may not
understand the alerts they receive. We seek comment on whether this
approach could be supported by Participating CMS Providers and/or
handset vendors in a modified manner that would eliminate the need to
click on a URL. Instead, the pre-scripted translations for the most
common alerts could be pre-installed and stored in the mobile device
itself. These templates would be ``activated'' by a data element
included in alert message metadata, which would prompt the mobile
device to display the relevant template alert message in the mobile
device's default language chosen by the consumer. We seek comment on
which messages should be translated and pre-loaded into WEA firmware,
and into which languages they should be translated. Could devices
offered by Participating CMS Providers support the presentation of the
most common alert messages in the 13 most commonly spoken languages in
the United States in this manner? Could this be achieved by translating
the most common alerts into these 13 languages and storing those
translations at the device? In the event that a mobile device is
configured with a default language preference other than one for which
a translation exists, could the device default to displaying the alert
in English?
14. We observe that Google and the United States Geological Survey
(USGS) have partnered to deliver ShakeAlert earthquake early warning
system messages to Android Mobile devices by supporting communication
that triggers Android mobile devices to display alert content pre-
installed on the mobile device. We seek comment on whether this
approach would enable multilingual alerting and simultaneously
alleviate industry concerns about bandwidth limitations. We seek
comment on whether a data element would be able to be transmitted with
a relatively small bandwidth.
15. We also observe that Dr. Jeanette Sutton, University of Albany,
has been funded by the Department of Homeland Security to create a
Message Design Dashboard that enables alerting authorities to quickly
craft template alerts from prefabricated message elements. If the
message elements that the Message Design Dashboard uses to create alert
and warning messages were translated into languages other than English
and stored at the mobile device, could mobile devices automatically
translate this prefabricated alert message content? We also seek
comment on whether there any other technological or practical
approaches that would enable alerting authorities to deliver alert
messages in languages that they do not, themselves, speak.
16. American Sign Language. We note that ASL is not derived from
English, nor any spoken language. It is an independent linguistic
system with morphological and grammatical complexity comparable to or
exceeding that of spoken languages. Against this backdrop, we seek
comment on whether
[[Page 40609]]
and how WEA might be improved to provide support for American Sign
Language (ASL). Would a significant number of deaf and hard-of-hearing
people benefit from having WEA messages presented in ASL format on
their mobile devices in lieu of the conventional text format used for
WEA messages? Could a pre-scripted, template-based approach work for
ASL? Can video content be compressed for storage on the mobile device?
Are there any other feasible solutions for ASL?
17. Text-to-speech. Many people with vision disabilities, including
elderly people, rely on text-to-speech functionality to make text more
accessible. While the WEA system does not incorporate text-to-speech
functionality at present, many blind and low-vision subscribers may
already have screen reading (text-to-speech) functionality installed on
their mobile devices. We seek comment on the extent to which such
applications are in use and on whether they can generate audible
versions of WEA messages. CSRIC VIII recommends that WEA be enhanced to
speak the name of the type of hazard to which a WEA message pertains in
English and/or the user preferred language when the WEA message is
presented on the device. We seek comment on whether Participating CMS
Providers could support a text-to-speech functionality for the name of
the hazard to which a WEA message pertains. Would this limited text-to-
speech capability provide equal access to emergency information for
those that rely upon it? Could Participating CMS Providers support
text-to-speech for other alert message elements, like the geographic
area to which the alert message applies or the entire WEA message?
Could Participating CMS Providers support this text-to-speech
functionality in English, Spanish, and other languages? We seek comment
on the accuracy and reliability of such text-to-speech technologies and
on whether the resulting audible information is comprehensible to most
listeners. We invite commenters to identify the languages for which
acceptable text-to-speech applications are currently available and
those for which they are not. Can such technologies be tailored to
generate information that can be understood by people who speak
languages in different regional dialects or accents? For example,
speakers of Cantonese Chinese may not be able to understand a spoken
sentence in the Mandarin dialect or vice versa, even though all use the
same written form of the language. Similarly, Spanish speakers
accustomed to Mexican or Central American accents may find it difficult
to follow Spanish spoken in an Argentinian or Castilian accent, and
vice versa. Would text-to-speech enable people with vision disabilities
to understand and act on the alerts they receive more readily? How
should the risk that relying on text-to-speech functionality for WEA
alert messages might yield confusing mispronunciations be weighed
against the public benefits of vulnerable populations receiving alert
messages? Would a template-based approach to supporting multilingual
alerting facilitate the use of text-to-speech technologies because it
would allow stakeholders an opportunity to verify the audio conversion
of pre-fabricated messages for accuracy and accessibility?
Improving WEA's Effectiveness With Multimedia Content
18. We propose to require support for certain multimedia content in
WEA messages and to sunset aspects of our existing WEA message
requirements to free up bandwidth to support this capability. Alerting
authorities currently do not have the ability to send multimedia
content through WEA, despite a robust record demonstrating their desire
to do so. Alerting authorities state that the ability to send
multimedia content would improve emergency planning and response,
provide additional information during emergencies, personalize threats,
improve message comprehension for people with disabilities, and
function as a way to reach people who do not speak English. In
response, industry has expressed concerns about bandwidth limitations
of cellular networks, possible delay of receipt of the alert message,
and costs. Since the last time the Commission sought comment on these
issues, CSRIC VIII issued a report that recommends WEA messages include
a link to access ``location-aware'' maps. A location-aware map would
depict the alert's target geographic area and the alert recipient's
position in relation to the target area. CSRIC VIII suggests that this
enhancement is feasible leveraging current technology and would promote
public safety.
19. We propose to require Participating CMS Providers to support
the sending of thumbnail-sized images in WEA messages over the air.
ATIS' Feasibility Study for WEA Supplemental Text finds that
Participating CMS Providers could support the transmission of an
appropriately formatted, thumbnail-sized image using 0.013 megabytes of
data. We seek comment on whether the image format contemplated by ATIS
would minimize the burden that transmission of such data would impose
on Participating CMS Providers while providing sufficient resolution to
be accessible on modern mobile device displays. The National Center for
Missing and Exploited Children (NCMEC) has long advocated for the
Commission to enable them to transmit a thumbnail-sized image of a
missing child within the body of a WEA alert, noting that ``in those
cases in which AMBER Alert is credited for the safe rescue of a child
89% included a picture and/or vehicle and license plate information.''
Other alerting authorities support this proposal because of its
``obvious helpful implications.'' The Commission has received
complaints indicating that the public may be finding that AMBER Alerts
that do not contain an image of a missing child do not meaningfully
enable the public to assist in the search for that child. Industry
commenters generally oppose this proposal because of concerns about
incompatibility with the cell broadcast method used for WEA and
latency. Microsoft recommends that transmission of thumbnail-sized
photos ``should be permitted only after applicable standards have been
developed and only for AMBER Alerts which, while time sensitive, are
better positioned than other types of emergency warnings to tolerate a
60-second latency.'' We seek comment on how long the delay caused by
including a thumbnail-sized photo would be. Alerting authorities often
use embedded references in WEA messages to direct the public to a
website that contains information about a missing child, but the
additional effort needed to click through a link to learn more about a
child abduction and possible concerns over the legitimacy of embedded
links may prevent many people from rendering assistance. Moreover, the
web servers on which alerting authorities host emergency information
often become congested, rendering their information unavailable. We
tentatively conclude that including a picture of a missing child in the
body of an AMBER Alert will make WEA AMBER Alerts significantly more
attention-grabbing and, as a result, motivate more people to more
effectively render assistance to law enforcement to search for a
missing child. We seek comment on this view.
20. Such multimedia displays might yield benefits for WEAs
concerning a broad range of emergencies beyond AMBER alerts. APCO
states that, more broadly ``providing more detailed information about
an emergency
[[Page 40610]]
through embedded multimedia would help reduce milling behavior and
duplicative 9-1-1 calls.'' We seek comment on use cases other than
AMBER Alerts where alerting authorities could improve the public's
response to alerts and warnings by including thumbnail-sized images in
their WEA messages, and whether the tradeoffs for bandwidth, latency,
and other considerations would support this use.
21. We propose to free up bandwidth on the cell broadcast channel
over which Participating CMS Providers have chosen to transmit alert
messages. Are there any steps that can be taken to continue to provide
active mobile devices that are incapable of receiving 360-character
maximum alert messages with access to WEA while still freeing up
bandwidth? For example, should we sunset the requirement to transmit a
90-character-maximum version of alerts in addition to the 360-
character-maximum version? If adopted, by the time this rule becomes
effective, we believe that the percentage of active mobile devices that
are incapable of receiving 360-character alert messages is likely to be
negligible. We seek comment on this proposal and on this view. Would
this reduce the total number of bits needed to transmit an alert
message? Could those bits be reallocated to other WEA functionalities,
such as the transmission of thumbnail-sized images? We also seek
comment on any other bandwidth saving measures that could be
implemented to more effectively allocate available bandwidth.
22. We also propose to require Participating CMS Providers to
support the presentation of ``location-aware maps'' in WEA messages.
When the Commission last sought comment on this issue in 2016, alerting
authorities were in favor of including location-aware maps in WEA
messages to personalize alerts and bolster awareness. Industry
commenters did not oppose. CSRIC VIII observes that ``maps are commonly
used to depict alert location across a variety of alert dissemination
methods (e.g., TV, social media)'' and states that presenting WEA alert
messages via mapping applications on the device ``could help the
recipient better understand the boundaries of the Alert Area and the
device's location relative to the Alert Area.'' CSRIC VIII concludes
that location-aware maps should be incorporated into WEA such that
alert message ``text is immediately displayed and an additional option
to display a WEA map is provided.'' The map displayed by the native
application would be enhanced by the target area information already
included in WEA messages so that consumers could more easily comprehend
that the alert message is intended for them and that they should
promptly take responsive action. There would be no need for
Participating CMS Providers to transmit additional information over the
air to support this functionality. Would this approach of providing
consumers with a link allowing them access to a location-aware map
alleviate industry's concerns about bandwidth limitations? We seek
comment on the benefits of including location-aware maps in WEA
messages without having to transmit map data over the air. Are there
any other technological approaches that could be taken to achieve this
result?
23. In our discussion of multilingual alerting above, we seek
comment on whether it is feasible for Participating CMS Providers to
support the transmission of a data element that triggers mobile devices
to display pre-installed, translated alert content. Could this same
technological approach be leveraged to prompt mobile devices upon
receipt of a WEA alert to display other media content pre-installed on
the mobile device, such as infographics? Alerting authorities ask the
Commission to enable them to send infographics that, for example, show
alert recipients how to shelter in place. We note that the National
Weather Service has created many potentially beneficial infographics
relating to weather-based emergencies, such as guidelines to be
followed before and during tornados, hurricanes, and floods. We seek
comment on whether support for infographics would increase WEA's
ability to prompt people to take protective actions during emergencies
more quickly and effectively. What other media could be pre-installed
on mobile devices and presented upon a receipt of a WEA message or
signal that would improve public safety outcomes when events threaten
life and property?
24. We seek to refresh the record on whether Participating CMS
Providers could enable WEA messages to include a symbol set designed
for emergency communications, such as that developed by the National
Alliance for Public Safety GIS (NAPSG) Foundation and endorsed by FEMA
IPAWS. When the Commission sought comment on these issues in 2016 and
2018, alerting authorities favored this proposal, stating that hazard
symbols would ``allow for quicker comprehension and therefore increase
accessibility, including for individuals who are deaf, hard of hearing,
deafblind, and deaf with mobility issues.'' FEMA IPAWS states that
``symbols can help make public alerts and warnings more effective for
people with disabilities, those with limited English proficiency, and
the whole community.'' Industry commenters have historically opposed
this proposal because of concerns about incompatibility with the cell
broadcast technology used for WEA, questions about the utility of
symbols, and the need for consumer education, but CSRIC VIII recommends
that ``WEA message presentation include a standardized symbol
representative of the event,'' and recommends that ATIS, public warning
risk communications experts, and social scientists should develop
standards and best practices and choose a symbol set to use. If we do
require Participating CMS Providers to support the inclusion of symbols
in WEA messages, should we require them to support a specific symbol
set? If so, which one? As a technical matter, would Participating CMS
Providers support symbols by transmitting them over the air or by pre-
installing them on mobile devices? As a practical matter, what steps
could alerting authorities or federal, state, local, tribal, and
territorial government agencies take to educate the public about
emergency communications symbols so that their receipt results in rapid
comprehension and action? Would it be possible to ensure that graphics
and links to images are readable by screen readers for persons who are
blind or have low vision?
B. Integrating WEA More Seamlessly Into People's Lives
25. In the decade since WEA launched, alerting authorities have
leveraged WEA for new and different types of circumstances. The
incidence of active shooter incidents in the United States has risen
precipitously. Climate conditions have resulted in wildfires grow more
intense and destructive, and hurricanes cause more rainfall and
increased coastal flooding. Alerting authorities have turned to WEA to
help them to keep their communities safe in the face of these threats.
We believe that WEA can and must improve to meet the challenge that
evolving threats pose. Accordingly, we propose to allow alerting
authorities more flexibility in how WEA messages are presented to
accommodate different emergencies, while ensuring that people with
disabilities are afforded access to information. We also propose
measures to prevent unnecessary consumer opt-out and facilitate more
effective public awareness testing. We seek comment on these proposals
and on any additional measures that the Commission can take to ensure
that WEA is a suitable tool to mitigate loss of life and property
damage during today's most serious emergencies.
[[Page 40611]]
1. Allow Alerting Authorities More Flexibility in How WEA Messages Are
Presented
26. The Commission's WEA rules do not give alerting authorities
control over how mobile devices present the WEA audio attention signal
or the vibration cadence. The mandatory presentation of the WEA audio
attention signal and vibration cadence could prevent the use of WEA
during an active shooter scenario, where the attention signal and
vibration could draw the attacker's attention to those who need to stay
hidden to stay safe. The mandatory presentation of these signals might
also result in user annoyance and WEA opt-out, particularly where WEA
is used in connection with a public health crisis such as the COVID-19
pandemic. Accordingly, we propose to require that Participating CMS
Providers be able to send WEA messages, at the alerting authority's
option, without triggering the audio attention signal and the vibration
cadence. We seek comment on the relative benefits and burdens of this
proposal, if adopted. Would providing alerting authorities the ability
to customize how WEA messages are sent (e.g., with or without the WEA
audio attention signal and/or vibration cadence) make WEA safer to use
during active shooter events and less intrusive (and thus more
versatile) to use during public health emergencies or other less
emergent but nevertheless important public safety situations? We seek
comment on whether an alert received without the attention signal and/
or vibration cadence could fail to grab alert recipients' attention
during time-sensitive active shooter situations.
27. We seek comment on steps that the Commission can take to
balance the need for alerting authorities to be able to suppress the
presentation of the WEA attention signal with the need to present
accessible alert messages to people with access and functional needs.
In addition to the suppression of the WEA audio attention signal,
should alerting authorities be able to suppress the vibration cadence?
The WEA vibration cadence may result in a sound that gives away the
location of a person in hiding or cause annoyance. It also may be
necessary for consumers who are deaf or hard of hearing to know that
they have received an emergency alert. Should we limit the suppression
of the attention signal and/or the vibration cadence to specific
circumstances (e.g., active shooter) situations only, and if so, what
should those situations be? Or, should we defer to the alerting
authority to best accommodate and balance competing considerations
without limitation? If we adopt requirements that WEA support text-to-
speech, should alerting authorities also have discretion to suppress
this capability? Finally, we ask commenters to identify whether and
which standards and/or device-level software or firmware would need to
be modified to enable this capability for alerting authorities. We seek
comment on whether the 12 months that the Commission has previously
allocated for the development of WEA standards would be sufficient for
this purpose. If not, why not? We also seek comment on any other
technical issues that may arise in implementing this functionality at
the mobile device.
2. Prevent Unnecessary Consumer Opt-Out
28. We are concerned that members of the public might experience
alert fatigue and might be annoyed by WEA's audio attention signal and
vibration cadence, leading them to opt out of receiving WEA alert
messages entirely. Consumers who have opted out of receiving WEA alert
messages have no chance of receiving potentially life-saving emergency
instructions through WEA. To remedy this, we propose to require
Participating CMS Providers to provide their subscribers with the
option to durably turn off WEA's audio attention signal and vibration
cadence for all alerts. The Commission's rules allow for consumers to
be able to mute the audio attention signal and vibration cadence. In
2016, we sought comment on whether the Commission should require
Participating CMS Providers to support consumer choice by allowing
consumers to receive WEAs with the audio attention signal and vibration
cadence turned off by default as an alternative to opting out of WEA
entirely. Microsoft Corporation, California Governor's Office of
Emergency Services, and the New York City Emergency Management
Department support allowing consumers to change their WEA delivery
preferences, including by allowing them to receive WEAs without the
attendant audio attention signal and vibration cadence. We seek to
refresh the record on this issue. How do mobile device manufacturers
operationalize silencing the WEA audio attention signal and vibration
cadence when users set their devices to ``do not disturb'' mode? What
other options do consumers have to personalize the audio attention
signal and vibration cadence? We tentatively conclude that
Participating CMS Providers should work with mobile device
manufacturers to present this option to subscribers in the mobile
device's WEA notification settings in addition to the current, binary
choice to opt in or opt out. We seek comment on this approach.
29. We seek comment on whether giving consumers the option to
suppress the presentation of the WEA audio attention signal and
vibration cadence promotes consumer choice and would make it more
likely that people interested in receiving alert messages--but not
interested in being interrupted by them--can continue to receive
potentially life-saving instructions intended for them. Given that most
Americans check their cellphones frequently, we do not anticipate a
lengthy delay in the time it takes for a consumer to view an alert.
What other public safety and consumer benefits would attend this
proposal, if adopted? We note, however, that if the rule is adopted,
consumers who have already opted out of receiving alert messages may
not be aware that the option to receive alert messages without being
interrupted by them is available. How might this information be best
shared with the public? Should Participating CMS Providers re-set WEA-
capable mobile devices to their default opt-in status as part of their
implementation of this proposal? Would they have the technical ability
to do so? To what extent would CMS Providers require support from
device manufacturers to support such a re-set and update? Could such a
re-set take place without affecting other settings on a user's device
(e.g., location)? Should the customer be made aware of the attempted
re-set, and if so, how? We seek comment on any alternatives that would
help to ensure that the public is able to yield the public safety
benefits of this proposal.
30. We seek comment on whether there are additional reasons why
consumers commonly opt out of receiving WEA messages. Currently, when
consumers receive an alert, some mobile device operating systems
present the alert together with an option for the consumer to go to
their WEA notification settings, where the only option presented is
opt-out. Does this operating system functionality promote unnecessary
WEA opt-out? We seek comment on alternative ways in which unnecessary
consumer opt-out can be mitigated or prevented.
3. Facilitate More Effective WEA Public Awareness Exercises
31. We seek comment on whether our current rules governing State/
Local WEA tests are impeding the ability of emergency managers to fully
understand how WEA operates within their unique jurisdictions and
circumstances and to
[[Page 40612]]
engage in important public awareness exercises. At present, our rules
authorize Participating CMS Providers to transmit a State/Local WEA
Test message, which consumers must affirmatively opt in to receive.
Alerting authorities thus cannot conduct an end-to-end WEA test, where
members of the public receive the test message by default, without
receiving a waiver of the Commission's rules. In contrast, the
Commission's rules allow EAS Participants to participate in two Live
Code Tests per calendar year, provided that the entity conducting the
test takes specified actions to make clear that the alert being sent is
only a test. We continue to believe that State/Local WEA Tests are
valuable tools for system readiness testing and proficiency training.
To the extent State/Local WEA Tests are used for proficiency training
and alerting authorities' system checks alone, the fact that the public
does not receive State/Local WEA Tests by default is beneficial. This
same attribute, however, prevents State/Local WEA Tests from being
useful tools for raising public awareness about how to respond to
emergencies that are likely to occur. Over the years, the Commission
has granted waivers in certain circumstances to enable alerting
authorities to test WEA using alerts that the public receives by
default. In assessing these waivers, the Commission has balanced
raising awareness about emergencies with protecting against alert
fatigue.
32. Based on the experience we have gained from evaluating these
waiver requests, we believe we can identify circumstances where it is
beneficial for consumers to receive WEA test messages by default
without conducting a case-by-case evaluation of waiver requests, going
forward. Thus, we propose to authorize Participating CMS Providers to
support up to two end-to-end WEA tests (in which consumers receive test
messages by default) per alerting authority each year, provided that
the alerting authority: (1) conducts outreach and notifies the public
in advance of the planned WEA test and that no emergency is, in fact,
occurring; (2) includes in its test message that the alert is only a
test; (3) coordinates the test among Participating CMS Providers, state
and local emergency authorities, relevant State Emergency
Communications Committees (SECCs), and first responder organizations;
and (4) provides notification to the public in widely accessible
formats that the test is only a test. We note these conditions are the
same conditions that attend alerting authorities' conduct of EAS Live
Code Tests and the Commission has routinely conditioned waiver its
rules to conduct public awareness exercises on these criteria. We seek
comment on whether we should condition authorization on alerting
authorities conducting certain types of outreach or on the outreach
being completed a certain period of time before transmitting the test.
We also seek comment on whether, as an additional condition to conduct
public awareness exercises, alerting authorities should have to keep
records on how they comply with the above-mentioned four conditions,
and produce these records if requested by a Participating CMS Provider
or the Commission. We believe that, by authorizing Participating CMS
Providers to support up to two tests per alerting authority each year
without filing waiver requests or obtaining our permission in advance,
we can reduce unnecessary administrative burdens on alerting
authorities, CMS Providers, and ourselves, and thereby eliminate a
potential obstacle to conducting end-to-end WEA tests that advance
several public interest goals. We seek comment on this proposal and on
whether the same conditions that are appropriate for EAS tests are also
relevant for such WEA system tests. We further propose that alerting
authorities issue these WEA tests as ``Public Awareness Tests'' to make
clear that the test messages will be sent to the public by default.
33. We seek comment on the benefits and costs of this proposal.
Would this amendment of our rules facilitate more seamless joint
exercises of EAS and the WEA system? Would they make the WEA system a
more powerful tool for proactively warning the public in advance of
emergencies, ultimately preparing them to take more effective
protective actions in the event that an emergency actually occurs? We
also seek comment on how this amendment of the rules may affect alert
fatigue. Are the proposed rules restrictive enough to mitigate
potential alert fatigue? Recognizing that alerting authorities may have
overlapping jurisdictions (e.g., a city, within a county, within a
state), should we limit the number of tests to two per county (or other
geographic area) per year, to ensure that alerting authorities
coordinate with one another to prevent alert fatigue for their
citizens? Are there any additional conditions or alternatives that
could make WEA a more effective tool for raising public awareness about
emergency situations likely to occur while mitigating the risk of alert
fatigue?
C. Establishing a WEA Database To Promote Transparency About WEA
Availability and Benchmark WEA Performance
34. We propose to modernize the WEA election process and facilitate
access to WEA availability and performance information through the
development of a Commission-hosted WEA Database. At present, to access
information about WEA's availability in their jurisdictions, alerting
authorities and the public must review all of the WEA election letters
filed with the Commission. Even then, those letters are often unclear
about whether a Participating CMS Provider participates in whole or in
part and their level of support for WEA geographically and on different
types of mobile devices. We anticipate that the WEA Database would be
an interactive portal where CMS Providers submit information about the
availability and performance of WEA on their networks, and where such
information could be readily accessible to both alerting authorities
and the public.
1. Reporting Information About WEA Availability
35. We propose to require all CMS Providers, irrespective of
whether they elect to transmit WEA messages, to report their level of
WEA participation in a WEA Database. In order for the WEA Database to
be effective in providing a full understanding of WEA coverage, we
propose the database should identify which CMS Providers offer WEA, in
what geographic areas, and on which devices. In addition, this
information must be current.
36. Identify which wireless providers offer WEA. We propose to
require that CMS Providers identify whether they elect to participate
in WEA in whole or in part, or whether they elect not to participate.
If a CMS Provider elects to participate in part or not to participate
at all, we propose that they provide an explanation or basis for this
decision using free form text. CMS Providers should submit their
election in the WEA Database regardless of whether they have previously
filed in the docket. We propose that CMS Providers should also identify
the entities on behalf of which they are filing. We seek comment on
this proposal. It is often difficult for the Commission and alerting
authorities to know which service providers are participating in WEA
because CMS Providers take inconsistent approaches to disclosing the
names of subsidiary companies on behalf of which their election is
filed, any ``doing business as'' names under which they are offering
[[Page 40613]]
services that support WEA, and the names of Mobile Virtual Network
Operators (MVNOs) and wireless resellers through which their network
supports WEA. Should this responsibility be limited to entities with
which CMS Providers have a contractual relationship? Are there any
other relationships a CMS Provider's WEA election should capture to
better identify wireless providers' WEA participation status? This
proposed requirement would make WEA elections more uniform and provide
a more complete picture of WEA's availability nationwide. To ease the
burden of this proposal, the WEA Database would leverage any relevant
information that is available through existing Commission systems like
the Commission Registration System (CORES). We seek comment on the
burdens such proposals would impose upon CMS Providers and on any
alternative approaches that the Commission could take to accurately
identify the universe of the entities that participate in WEA.
37. Identify where WEA is Offered. We propose to require CMS
Providers to disclose the extent to which they offer WEA in the
entirety of their geographic service area. We seek comment on this
proposal. When CMS Providers elect to transmit WEA messages ``in part''
today, those elections often provide little information about what ``in
part'' means as a practical matter. For example, they rarely specify
whether there are geographic areas excluded from their WEA coverage.
This could lead to confusion about the extent to which the public
receives WEA messages. This is problematic from the standpoint of an
alerting authority trying to plan for how it will reliably communicate
with the public during an emergency. For example, during this past
wildfire season, alerting authorities and the Commission struggled to
identify whether the non-delivery of WEA alert messages in New Mexico
was due to service degradation or the Participating CMS Providers'
choice not to transmit WEA alert messages in the affected counties.
Would information about the geographic areas where CMS Providers
support WEA be helpful to alerting authorities during situations like
the New Mexico wildfires?
38. For CMS Providers that report in the WEA Database that they are
participating in WEA in whole, we propose to represent their geographic
service area using the voice geographical information system (GIS)
coverage area, which CMS Providers submit to the Commission as their
mobile voice coverage area in the biannual Broadband Data Collection
(BDC). We believe that the voice channel coverage area is a
conservative estimate of the control channel which is used to deliver
the WEA coverage. The estimate is conservative because voice
communication has a higher bandwidth requirement than data transferred
over the control channel, resulting in a smaller coverage area than the
control channel. We believe that this conservative estimate may be
appropriate to avoid misleading consumers into thinking they will
receive a WEA where they will not. We seek comment on this approach.
For those CMS Providers that do not support WEA through their entire
geographic service area, we propose to require them to submit a GIS
polygon coverage area that most accurately represents their WEA
coverage area. We seek comment on whether these proposals would
represent a cost-effective and accurate approach to reporting WEA
availability, in a manner that would be readily understood by other
stakeholders. Do the cost savings for Participating CMS Providers
attendant to using a voice coverage shapefile already on file with the
Commission outweigh the potential public safety benefit of a more
precise representation of a WEA coverage area? Would a source of
geospatial data other than shapefile be either less burdensome to
produce or more beneficial to alerting authorities? We seek comment on
any alternative ways of reporting this information and their associated
benefits and costs.
39. Does information about the geographic availability of WEA need
to be supplemented with additional information about WEA delivery to be
useful to alerting authorities? For example, because our WEA rules
require Participating CMS Providers to support WEA for roaming
subscribers, would it be a more helpful representation of a WEA
coverage area if Participating CMS Providers submitted a shapefile
describing their WEA coverage area and any additional areas where they
have a roaming agreement with another Participating CMS Provider? Do
Participating CMS Providers have access to such information from
roaming partners in the first instance? If not, we seek comment on
whether to require Participating CMS Providers to provide a list of
their roaming partners via the WEA database to allow the database to
compile that coverage area information. Further, it is unclear from the
record whether mobile assets (e.g., cells on wheels (COWs), cells on
light trucks (COLTs)) deployed to compensate for cell site outages were
provisioned into providers' WEA systems. During emergencies, cell
facilities that normally would be capable of transmitting WEA messages
to a certain geographic area might not be available to do so. Should
CMS Providers who file reports in the Disaster Information Reporting
System (DIRS) regarding a particular emergency also include information
about whether any COWs and COLTs deployed support WEA? We seek comment
on the benefit to alerting authorities of knowing whether COWS/COLTS
deployed in their area support WEA. Would the value of this information
be enhanced if Participating CMS Providers also disclosed the location
of those deployable assets? Should CMS Providers report if they do not
support WEA when using certain network technologies (e.g., a CMS
Provider sends WEA messages on its 5G network, but not its 3G network)?
Are there other kinds of information about WEA availability that CMS
providers should be required to report, and if so, how would that
information assist alerting authorities in protecting the public? We
also seek comment on how this information, if required, should be
reported to ease burdens and promote uniformity in reporting. For
example, for network technology information, should CMS Providers be
presented with simple checkboxes to indicate whether they offer WEA on
all deployed generations of wireless network technology or on all
available deployable mobile assets? Should the Commission use
Participating CMS Providers' technology specific shapefiles submitted
as part of the BDC for this purpose?
40. Identify which devices support WEA. Like geographic area, ``in
part'' WEA elections rarely share information about the mobile devices
that are capable of receiving WEA messages. While this information is
provided by CMS Providers at the point of sale, it is prohibitively
difficult for alerting authorities to aggregate that information from
all possible points of sale, including by third-party retailers. For
this reason, we propose to require Participating CMS Providers to
report in the WEA Database all mobile devices that the Participating
CMS Provider currently offers for sale that are WEA-capable. We seek
comment on this proposal. By collecting this information in a uniform
way in a single database, we believe that alerting authorities will be
better able to understand how WEA messages will be received by
individuals in their jurisdiction and better able to determine if WEA
is an appropriate tool for their emergency
[[Page 40614]]
communications needs. For example, would this information help alerting
authorities to understand the deployment status of new WEA
capabilities, the availability of which may be dependent on
Participating CMS Providers' and equipment manufacturers' decisions
about whether to support deployed mobile devices with software updates?
Most Participating CMS Providers do, though, maintain public online
information relating to device WEA capabilities. How can we avoid
creating confusion in light of the already existing public information?
We note that our proposal, if adopted, would not shed light on the WEA
capabilities of the installed base of mobile devices that connect to
the Participating CMS Provider's network but are not sold by the
Participating CMS Provider at the time of reporting. Does this create a
predictable gap in alerting authorities' and the Commission's
understanding of WEA's availability? How could Participating CMS
Providers provide alerting authorities and the Commission with
visibility into WEA capabilities of the mobile devices operating on the
Participating CMS Provider's network but that they do not sell? Do all
versions of a given make and model of mobile device have the same WEA
capabilities, irrespective of where they are sold? Or, does a mobile
device's WEA capabilities depend on firmware specific to Participating
CMS Providers? We seek comment on any alternative approaches that might
further reduce reporting burdens. We particularly encourage commenters
to address other ways the Commission may leverage data CMS Providers
already submit to the Commission to alleviate any burden attendant to
reporting this information.
41. To modernize our rules and better support this proposed
reporting requirement, we propose to update the definition of what
constitutes a ``WEA-capable mobile device.'' We observe that as WEA's
capabilities have evolved over the last several years, the definition
of what is considered a WEA-capable mobile device has not evolved with
it. As a result, mobile devices have continued to be considered ``WEA-
capable'' even if they do not support the capabilities that have become
central to WEA's effectiveness, such as supporting a 360-character
message length or the inclusion of URLs. We are concerned that if the
term ``WEA-capable'' continues to include any mobile device with at
least partial WEA functionality, consumers might be confused and
mistakenly believe that all ``WEA-capable'' mobile devices offer all
WEA capabilities. Accordingly, we propose to amend our rules to define
a ``WEA-capable mobile device'' as a mobile device that is compliant
with the Part 10, Subpart E equipment requirements, and to make
explicit that WEA-capable mobile devices must support the alert message
requirements in Part 10, Subpart D (e.g., support for the alert message
classifications, national alert prioritization, WEA message elements,
the 360-maximum character limit, geo-targeting, roaming, and support
for both English- and Spanish-language alerts). We seek comment on this
proposal. We also seek comment on any alternative approaches.
42. The Commission's rules currently define a ``mobile device'' for
the purpose of WEA as ``[t]he subscriber equipment generally offered by
CMS providers that supports the distribution of WEA Alert Messages.''
We observe that this definition does not account for mobile devices
that do not support WEA messages. Accordingly, we propose to update the
definition of a ``mobile device'' for the purpose of WEA as ``any
customer equipment used to receive commercial mobile service.'' We seek
comment on this proposal. We believe that this amended definition
appropriately acknowledges the possibility that a mobile device does
not support WEA, while also being broad enough to potentially include
devices that are commonly considered to be mobile devices, such as
tablets, wearables, or other non-smartphone devices. This amended
definition may also increase access to WEA messages by individuals with
disabilities who frequently rely on these devices for connecting to
wireless services. Individuals with mobility or dexterity disabilities
may find smaller devices too difficult to use; thus, these devices may
accommodate those with such disabilities. We seek comment on whether
these devices are capable of receiving WEAs. Would providing WEA to
data-plan-enabled tablets and other devices that receive commercial
mobile service allow individuals with disabilities (e.g., individuals
that lack the manual dexterity required to manipulate a smaller device)
to receive WEA messages for the first time?
43. Provide current information. We propose to require that CMS
Providers update the WEA Database within 30 days of a change in their
WEA participation. Currently, our rules do not require CMS Providers to
update their WEA election status when the nature of their WEA service
profile changes and, in fact, most CMS Providers have not updated their
election to transmit alert messages since filing their initial election
in 2008. As a result, we are concerned that many WEA elections could
now be outdated and do not accurately reflect WEA's current
availability. We propose that a 30-day timeframe reflects an
appropriate balance between affording CMS Providers adequate time to
submit an update and providing stakeholders current information on WEA
availability. We seek comment on this proposal. Rather than requiring
that CMS Providers update their WEA elections within 30 days of a
change in their participation, should updates be required periodically,
irrespective of updates based on a change in their participation? If
so, how often should those updates be required? The BDC requires filers
to update their filings biannually (i.e., twice each year). Would this
biannual update approach work for WEA or would this result in alerting
authorities frequently accessing outdated information in the WEA
Database that undermines their emergency communication efforts?
Alternatively, if changes to WEA availability are made infrequently,
would a biannual filing be unnecessary?
2. Improving WEA's Performance To Make It a More Effective Life-Saving
Tool
44. To improve the effectiveness of WEA, and consistent with the
recommendations of the GAO, we propose to establish WEA performance
minimums that Participating CMS Providers must satisfy for every WEA
message they send. Press reports indicate that, due to deficiencies in
Participating CMS Providers' implementation of WEA, many people are not
receiving critical, timely information during life-threatening and
time-sensitive emergencies, such as earthquakes or wildfires, while
others are receiving information that is irrelevant to them, which
degrades the value of the WEA system as a whole. When people receive
alert messages not relevant to their geographic area, they may learn to
ignore the WEA messages they receive or they may opt out of receiving
WEA messages entirely. It is our understanding that inconsistent WEA
performance may have led some emergency management agencies to delay
becoming authorized as alerting authorities and may have caused others
to limit their use of WEA. Are there other reasons why emergency
management agencies may delay becoming authorized as alerting
authorities or otherwise limit their use of WEA, such as the costs of
establishing and maintaining alerting
[[Page 40615]]
capabilities with third party vendors? We seek comment on these issues.
45. WEA Reliability. To ensure that all WEA-capable mobile devices
within a target area receive alerts intended for them, we propose to
require Participating CMS Providers to meet a minimum requirement for
the reliability with which they deliver WEA messages to their
subscribers. We note that our rules already require WEA messages to be
delivered to 100 percent of the target area. We are concerned that this
requirement is not sufficient to ensure that the public can rely on
their Participating CMS Provider to deliver to them promptly the WEA
messages intended for them every time, including when they enter the
alert's target area after the alert's initial transmission. We seek
comment on an improvement to our existing minimum reliability
requirement that is technically feasible and generally achievable
across circumstances. For example, we seek comment on whether
Participating CMS Providers should deliver WEA messages to all WEA-
capable mobile devices that are within an alert message's target area
at the time the Participating CMS Provider initially transmits the
message. We also seek comment on whether Participating CMS Providers
should deliver WEA messages to all WEA-capable mobile devices that
enter the alert message's target area after the initial transmission,
while the alert message is active. This approach would go one step
further than our existing requirement by ensuring that the messages
delivered to that area to be presented to the subscriber, regardless of
whether the subscriber is in the target area at the time the alert is
transmitted or enter the target area later, provided the alert remains
active. Are there any technical challenges that may prevent all devices
from receiving and presenting alerts? How can those challenges be
addressed.
46. WEA Accuracy. The Commission's WEA rules require Participating
CMS Providers to deliver WEA messages with no more than 0.1 of a mile
overshoot unless, for example, mobile devices have location services
disabled or legacy networks and devices could not be updated to support
geofencing, in which case Participating CMS Providers are permitted to
send an alert to their best approximation of the target area. We seek
comment on whether these exceptions to the Commission's existing
accuracy requirement remain necessary and, if not, we propose to sunset
them. For example, we seek comment on whether WEA-capable mobile
devices located more than 0.1 miles outside of a targeted area should
suppress alerts for that area, regardless of whether its location
services are enabled. We are concerned that this exception may be
resulting in considerable WEA overshoot. We seek comment on the extent
to which this exception is still necessary for modern WEA-capable
mobile devices. Since the Commission adopted its enhanced WEA geo-
targeting requirement, industry WEA stakeholders have changed the WEA
functionality of mobile devices from being enabled by software to being
enabled by firmware. As we have seen in other public safety contexts,
even when a consumer disables location services, a CMS Provider may
still access that data when necessary (e.g., to support 9-1-1 calling).
We seek comment on whether we should require location services to
always be enabled for WEA on WEA-capable mobile devices, even if they
are disabled for other uses.
47. We also seek on whether to eliminate the exception to those
same geotargeting rules that exempts legacy networks and mobile devices
that cannot be updated. Under this approach, mobile devices could not
be considered ``WEA-capable'' unless they can comply with the
geotargeting requirements. We believe this would be consistent with our
proposal, discussed in greater detail above, to update the definition
of ``WEA-capable mobile device'' to only include devices that support
the alert message requirements in part 10, subpart D. We seek comment
on this approach, and the likely effect of churn. We seek comment on
whether any legacy CMS network facilities cannot be updated to support
geofencing. If so, why? On what timeframe do Participating CMS
Providers intend to remove these legacy network elements from their
facilities?
48. We seek comment on other reasons why WEA-capable mobile devices
may be falling short of meeting our existing geo-targeting
requirements. Are these shortfalls related to the amount of time mobile
devices are allowed to calculate their location before displaying the
alert? Why might a mobile device be unable to calculate its location
for the purposes of WEA within the permissible period, even when the
device's location services are turned on and available to the WEA
firmware? Is there another issue or problem with the geofencing
solution being used in WEA-capable mobile devices? Alternatively, we
invite industry stakeholders to submit test results or studies
demonstrating that their devices strike the correct balance between
presenting WEA messages in a timely and accurate manner.
49. WEA Speed. We propose to require Participating CMS Providers to
satisfy minimum speed requirements, to ensure WEA messages are
displayed as swiftly as possible during emergencies where every second
counts. We seek comment on a minimum speed requirement that is
technically feasible and generally achievable across circumstances. For
example, we seek comment on whether Participating CMS Providers should
present alerts within five minutes on 99% of WEA-capable mobile devices
that have not opted out from receiving the alert and are within the
target area? For devices that enter a targeted geographic area after
the initial transmission of the alert, we propose that the five minutes
be measured from the time that they entered the target area. Should we
measure 5 minutes as the amount of time between receipt of the alert
message at the Participating CMS Provider alert gateway and
presentation of the alert on the device? We note that the ATIS WEA
geofencing standard allows mobile devices to take up to four minutes
and fifteen seconds to determine their location before defaulting to
displaying the alert. To the extent that some devices may need
additional time to confirm their locations, we believe that a
requirement of five minutes provides sufficient time to do so. We
believe that this approach would acknowledge that there may be
localized complexities in the radio frequency environment that may
prevent some devices from receiving the first transmission of an alert.
Is five minutes the appropriate speed requirement for WEA, and if not,
what should that requirement be? Are there any circumstances that may
result in significant delay in the time between the transmission of an
alert by a Participating CMS Provider and presentation by a WEA-capable
mobile device? If so, how should we adjust our WEA speed metric to
compensate? On the other hand, should we require more than 99% of
opted-in WEA 3.0-capable devices to present WEA alerts within five
minutes, and if so, why? Alternatively, we seek comment on the
percentage of mobile devices that may be able to display an alert
within one second. Would one second from receipt at the Participating
CMS Provider alert gateway be an appropriate benchmark for the
percentage of mobile devices that already have a location determination
at the time they receive a WEA and therefore need to engage in limited
additional processing before presenting the alert message? How else
could we benchmark WEA's speed to reflect
[[Page 40616]]
latencies between receipt between Participating CMS Providers.
50. We seek comment on the public safety benefits of requiring
Participating CMS Providers to optimize their network's performance to
satisfy these performance minimums. Would these performance minimums
make WEA a much more effective and dependable emergency communication
tool? Would the adoption of these performance minimums cause more
alerting authorities to use WEA, or motivate more emergency management
agencies to become alerting authorities? If these performance metrics
are not the right minimum benchmarks for WEA's performance, how should
the Commission benchmark WEA's reliability, accuracy, and speed? We
seek comment on any additional WEA performance data regarding how the
public is currently receiving alerts and how that data should affect
the adoption of minimum WEA performance minimums.
51. Other WEA Performance Improvements. As an alternative, or in
addition to ensuring WEA's minimum performance as described above, we
seek comment on whether to require Participating CMS Providers to take
specific measures to improve WEA's reliability. Should we require
Participating CMS Providers to retransmit alert messages at one-minute
intervals throughout an alert's active period, as AT&T currently does?
Other major Participating CMS Providers only broadcast an alert message
a single time or a limited number of times after a delay of at least
several minutes. We are concerned that this means that people entering
the target area after the initial transmission may not receive the
alert in a timely manner. We seek comment on whether this requirement
would improve WEA's reliability, particularly among people that enter
an alert's target area during an alert's active period, but after
Participating CMS Providers' initial transmission of the alert. We also
seek comment in the alternative on whether to require Participating CMS
Providers to take specific measures to improve WEA's accuracy. Pursuant
to WEA standards, receipt of a WEA message does not necessarily prompt
geofencing-capable mobile devices to obtain a fresh location fix.
Receipt of a WEA message prompts a geofencing-capable mobile device to
determine its location, but if the mobile device has a stored record of
its location, the mobile device may use that record rather than obtain
a fresh location fix from the network, even if the location information
stored on the mobile device is old and inaccurate. We seek comment on
whether this is a deficiency in the standard that predictably leads the
location information available to WEA to be less accurate than our 0.1
of a mile requirement. Should the message that Participating CMS
Providers send to mobile devices to trigger them to obtain a location
fix for the purpose of WEA geofencing prompt mobile devices to obtain a
fresh location if the location fix that it has is not sufficiently
accurate or fresh to comply with our existing WEA accuracy requirement?
From where should mobile devices seek to retrieve this location fix
(e.g., GPS, A-GPS, device-based hybrid location) to best balance
potentially competing concerns about accuracy and network impacts? What
other potential technical measures could Participating CMS Providers
implement to optimize the WEA system's reliability, accuracy, or speed?
3. Reporting Information About WEA's Performance
52. To help measure and enforce compliance with our proposed
performance requirements, as well as to help public safety stakeholders
understand how WEA works in their respective areas, we propose that
Participating CMS Providers submit data to the Commission regarding
WEA's reliability, accuracy and speed using the WEA Database. In doing
so, we also address and build on the record developed in our 2022
Further Notice of Proposed Rulemaking (2022 FNPRM), where public safety
commenters argue that performance reporting would directly assist them
in using WEA effectively, and that reliability, speed, and accuracy are
the most important performance metrics on which Participating CMS
Providers should report.
53. For each of the performance areas (reliability, accuracy, and
speed), we seek comment on the data set that should be submitted to the
Commission, as well as the source of data from which the data set
should be derived. In each instance, data submitted should be
sufficient to demonstrate compliance with the Commission's performance
requirements across a variety of circumstances that reflect real-world
conditions. We seek comment on whether this necessitates collecting raw
data representing performance on individual mobile devices, or whether
there are alternative viable ways to capture WEA performance as
experienced by subscribers. What measures would handset manufacturers
and OS vendors need to take to capture, store, and provide such
information? What are the privacy implications of this proposal for
users? Does this proposal raise implications for device manufacturers'
security and privacy policies or for device costs? Can CMS Providers
access or collect raw data at the device level? Does current technology
allow for device manufacturers and Participating CMS Providers to
connect location data to a customer's decision to opt-in to WEA
participation? We seek comment on whether Participating CMS Providers
should submit aggregated data and percentages on the performance of
mobile devices as a whole for all alerts, or whether it is feasible to
collect performance information from a sample, such as a randomized
portion of all mobile devices or data about certain specified alerts.
If commenters favor reporting performance information expressed as a
percentage, we seek comment on the proposed equations by which
Participating CMS Providers would calculate WEA's reliability,
accuracy, and speed, as it would be important to adopt uniform
equations across all providers.
54. We anticipate that data can be gathered at the device level
that is derived from data elements that Participating CMS Providers can
potentially log, such as unique alert message identifiers, the
geographic target area, and the opt-in status of the device. We seek
comment on the following Figure 2, which depicts our assessment of
where data elements relevant to WEA performance could be available for
logging by Participating CMS Providers and WEA-capable mobile devices.
BILLING CODE 6712-01-P
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[GRAPHIC] [TIFF OMITTED] TP21JN23.068
BILLING CODE 6712-01-C
Does Figure 2 accurately capture the data elements and their
respective locations where Participating CMS Providers could
potentially log them to measure WEA's performance? Is it technically
feasible for Participating CMS Providers to log each of the data
elements that currently reside in their network during WEA
transmission, because Participating CMS Providers already log many such
data elements under our rules. Is it technically feasible for WEA-
capable mobile devices to receive a firmware update to enable them to
log those data elements described above that are uniquely available at
the mobile device, because mobile devices already log data about the
tasks they perform as part of routine device processes? We seek comment
on potential changes to standards and software that Participating CMS
Providers, handset manufacturers, and handset OS vendors would need to
complete to comply with this proposal, if adopted. We seek comment on
any refinements that would make the collection of WEA performance data
less burdensome and/or more effective.
[[Page 40618]]
55. We seek comment on how these data elements, as well as other
information available to Participating CMS Providers, can be used to
demonstrate WEA's performance. One approach would be for Participating
CMS Providers to submit data to the Commission's WEA Database regarding
the number of WEA-capable mobile devices located inside an alert
message's geographic target area that are capable of receiving an alert
and opted into sharing WEA performance information; the number of WEA-
capable mobile devices located outside an alert message's geographic
target area that are capable of receiving an alert (e.g., mobile
devices that meet the foregoing criteria and are connected to the cell
facility that initially transmits the WEA message); the number of such
devices located inside and outside the area that are opted into
presenting the alert; and the number of those devices inside and
outside of the area that presented the alert. Could the Commission use
this data to calculate the percentage of devices in the target area
that succeeded at displaying or suppressing an alert? For measuring
WEA's speed, one approach would be for Participating CMS Providers to
also submit to the Commission's WEA Database the times at which mobile
devices received and presented an alert, as well as the time when the
alert was received at a Participating CMS Provider's alert gateway.
Could the Commission use this data to calculate WEA's speed? Are there
any other ways the Commission should use these or other data elements
to measure WEA performance?
56. Would Participating CMS Providers face technical challenges in
collecting or reporting this information? While CSRIC VIII states that
the total number of devices in the alert area is unknown and ``cannot
be obtained without a complete redesign of existing cellular
technology,'' we observe that a cell site can generate a record, at any
given time, of how many mobile devices are attached to it. We seek
comment on this assessment. We also seek comment on CSRIC VIII's view
that it is not possible for Participating CMS Providers to know the
number of devices in a targeted area that have opted into sharing WEA
performance data. Is CSRIC VIII correct? What steps could be taken to
improve the ability to Participating CMS Providers to obtain this
information? CSRIC VIII finds that WEA-capable mobile devices currently
do not know whether they are receiving the first WEA broadcast or a
later WEA broadcast. Could Participating CMS Providers take measures to
enable devices to identify the initial transmission?
57. We seek comment on the feasibility of measuring WEA's
performance using staged devices, as contemplated by CSRIC VIII.
Specifically, could Participating CMS Providers capture actionable
information about WEA's performance by conducting regular testing using
devices positioned in and around the target area of a Required Monthly
Test (RMT)? Could such a testing and performance measurement
requirement also leverage State/Local WEA Tests or leverage alerting
authority and Participating CMS Provider volunteers? How would the
resulting data differ in quality from data derived at the device level
from real WEA activations? Would there be any limitations to the public
safety benefits of measuring performance using staged devices? We seek
comment on whether there would be any cost or time savings attendant to
this approach if Participating CMS Providers had to update network and
mobile device firmware to measure WEA's performance using staged
devices.
58. We also seek comment on any privacy implications if information
is collected at the mobile device level. In response to the 2022 FNPRM,
some commenters raise consumer privacy concerns about the nature of the
data that Participating CMS Providers would collect from mobile devices
to support a reporting requirement, especially location data. We
believe that Participating CMS Providers would not need to collect any
personally identifiable information (PII) or customer proprietary
network information (CPNI) to provide device-level data. Specifically,
Participating CMS Providers would not have to collect precise location
information. Rather, each WEA-capable mobile device would potentially
have to log and provide to the Participating CMS Provider only whether
the device was located inside the target area or farther than 0.1 miles
from the target area. We seek comment on this view. We also note that
CMS Providers already have access to location information about their
customers' mobile devices by virtue of their provision of service. If,
contrary to our expectations, CMS providers were required to collect
precise location information to satisfy WEA reporting obligations, we
would require CMS providers to protect that information subject to the
same statutory and regulatory duties that apply to the most sensitive
CPNI. We seek comment on this approach. We also seek comment on the
other specific data elements that CMS Providers would need to collect
to satisfy their reporting obligations and the extent to which the
information types collected could be minimized to protect consumer
privacy.
59. To further safeguard consumer privacy, in the event we were to
proceed with a device-level approach, we propose that Participating CMS
Provider should offer subscribers the ability to opt out of
participating in the collection of information necessary to measure
WEA's performance. We believe that Participating CMS Providers could
enable this consumer choice by adding a simple, binary toggle switch to
the existing WEA settings menu. We note that, by comparison, CSRIC VIII
examines a method of automatically collecting WEA performance data from
mobile devices whose users have opted in to share WEA performance
analytic data with their wireless provider. Should we affirmatively
prohibit Participating CMS Providers from collecting or using precise
mobile device location information or any PII or CPNI for purposes of
reporting this information to the Commission? Should we require
Participating CMS Providers to timely and securely destroy any data
gathered solely for the purpose of this collection? Should the mobile
devices, Participating CMS Providers, or the WEA Database perform
functions to further anonymize the data collected? We seek comment on
other potential privacy impact mitigations. Our intent is to ensure
that any approach to collecting performance data would not change
wireless providers' existing access to mobile device location data or
change the compliance status of their existing information collections
under applicable privacy laws and regulations. We seek comment on any
refinements to our proposals that would further this goal.
60. We seek comment on any alternative approaches to WEA
performance reporting. For example, CSRIC VIII also recommends that the
FCC consider a requirement for an automated email to convey WEA
performance reporting information from Participating CMS Providers to
an alerting authority or a centralized reporting location for each sent
WEA. We seek comment on the utility of WEA performance information
communicated by email directly to alerting authorities, either in
addition or as an alternative to a WEA database. CSRIC VIII recommends
that the details of this approach be worked out between alerting
authorities, PBS, and Participating CMS Providers. We encourage WEA
stakeholders to submit
[[Page 40619]]
a detailed proposals of how this alternative approach could work in
practice.
61. Reporting timeframe. In what timeframe should Participating CMS
Providers collect and submit WEA performance data to the WEA Database?
To reduce the risk of wireless service performance degradation during
an emergency, should Participating CMS Providers collect and report WEA
performance data sufficiently outside of any actual activation of WEA?
For example, Participating CMS Providers could submit data to the WEA
Database within 24 hours of the issuance of the WEA message or State/
Local WEA Test to which the performance data pertains. Would it be
feasible for Participating CMS Providers to delay collecting WEA
performance information until off-peak network hours? CSRIC VIII raises
concerns, however, that ``[e]ven delayed automated reporting, triggered
at a later time, carries that possibility of localized congestion
during the reporting period.'' What timeframe would strike the right
balance between timely performance reporting that provides relevant,
actionable information, and the need to protect networks from
congestion during actual emergencies?
4. Establishing a WEA Database
62. Data submission. We seek comment on the most cost-effective
mechanism for CMS Providers to submit WEA elections and performance
information into the WEA Database, while minimizing burdens on CMS
Providers. We propose that WEA elections and WEA performance data be
filed electronically using a web-based interface and, if feasible, an
application programming interface (API). In addition to an API, what
other tools or features should we consider when designing the data
submission elements of the WEA Database to ease reporting burdens and
improve efficiency? For example, would Participating CMS Providers
prefer to submit information regarding the WEA-capable mobile devices
they support either through a file upload or through a form, or should
both options be available?
63. Promote stakeholder understanding. To promote transparency and
address alert originators' need to better understand WEA performance in
their respective areas, we propose to enable the WEA Database to
provide information about WEA availability and performance. With
respect to WEA availability information, we seek to ensure that the
public has access to information about which service providers offer
WEA, in which locations, and on what devices, so they are empowered to
make the right decisions for their unique needs when they choose a
mobile device and service plan. We seek comment on this proposal, and
on whether the use of the WEA database is the most effective manner to
convey this information.
64. We also seek comment on how the WEA Database can best meet
consumers' and alerting authorities' need for information about WEA's
performance. To maximize relevance for alert originators, we propose to
provide performance data expressed as percentages of mobile devices
satisfying our reliability, accuracy, and speed performance standards,
and to provide this information on a per provider and per geographic
area basis. We seek comment on this approach. For example, with respect
to reliability, we propose to provide the percentages of devices that
succeeded and failed at presenting the alert. We expect this would help
alerting authorities better understand how many people within their
jurisdictions would receive an alert, which would inform their
decisions about how to use WEA in conjunction with other emergency
communication tools. For accuracy, we propose to provide the
percentages of devices outside of the geographic target area that
failed to suppress the alert. We expect this would help alerting
authorities better understand the extent of WEA message overshoot,
which we expect would inform their future decisions about how to best
target their alerts. For speed, we propose to provide the percentiles
of time that CMS Providers take to both ensure an alert's receipt as
well as the alert's presentation on mobile devices, following the CMS
Provider's receipt of the alert at their alerting gateway (i.e., the
10th, 25th, 50th, 90th, and 99th percentile time figures). We expect
this would help alerting authorities better understand how quickly
their alerts reach the public, which would inform their future
decisions about the optimal times to send alerts and whether delays in
the delivery of those alerts warrant the supplementary use of other
emergency communication tools. We propose that alerting authorities be
able to use the WEA Database to see WEA's performance both for their
own activations and nationwide so that they can better contextualize
any performance issues they may experience. We believe this approach
would provide up-to-date information about WEA and thereby greatly
improve alerting authorities' visibility into WEA. The database would
allow alerting authorities to better understand WEA's reach when
planning whether and how to use WEA during emergencies, thus increasing
its value as a tool to protect life and property.
65. To avoid disclosing information that Participating CMS
Providers may consider to be competitively sensitive, we do not propose
to use the WEA Database to disclose the number of WEA-capable mobile
devices that are located within the alert message's geographic target
area at the time the Participating CMS Provider initially transmits the
message or the number of WEA-capable mobile devices connected to cell
facilities transmitting the alert message that are located farther than
0.1 miles outside of the message's geographic target area at the time
the Participating CMS Provider initially transmits the alert message.
We seek comment on this approach. We anticipate that using a dedicated
database would be more efficient than the current practice of searching
for WEA elections that have been filed directly in a docket one-by-one
and downloading individual election letters, which are unlikely to be
uniform in how they make their elections. We seek comments on our
views. What alternative steps could we take to make WEA election
information more accessible to relevant stakeholders?
66. Public Access. We propose that the contents of the WEA Database
be available to the general public. We believe the general public has
an interest in knowing whether and to what extent the WEA system is
available in their local area, as well as whether the WEA system
performs reliably in their local area. We also believe the public
should have an informed expectation about the likelihood that they will
receive alert messages that do not apply to them. We seek comment on
these views. Will making WEA availability and performance information
more readily available in the WEA database influence consumer
purchasing decisions related to CMS service and mobile devices? Will
this foster increased market competition around WEA performance? We
seek comment on the extent to which emergency management agencies
accessing the publicly available WEA Database that are not currently
authorized by FEMA to issue alerts through IPAWS, might be encouraged
to become authorized and, as a result, increase the availability of
alert messages to unserved areas.
67. We observe that the WEA availability information that
Participating CMS Providers would submit to the WEA Database is already
publicly available, although not
[[Page 40620]]
aggregated with other WEA information. The information that
Participating CMS Providers would supply to the WEA Database about
their WEA coverage area is already publicly available through the
National Broadband Map, which makes available for download the mobile
voice coverage areas collected through the Broadband Data Collection.
Similarly, many Participating CMS Providers already make publicly
available information about the WEA-capable mobile devices that they
offer at the point of sale. If we were to require Participating CMS
Providers to disclose whether they make WEA available using currently
deployed public cellular network technologies, that would likely
require them to disclose information that is not currently public, but
we do not believe that this disclosure would warrant confidential
treatment either. The Commission grants the presumption of
confidentiality to outage information submitted in NORS for reasons
related to national security and competitive sensitivity, but we do not
believe those same concerns exist here. We seek comment on our views.
68. We also do not believe that WEA performance information
submitted in the WEA Database would warrant confidential treatment. We
do not believe that the public availability of this information raises
any concerns about national security or competitive sensitivity, and it
would not include any PII or CPNI. Data submitted to the WEA Database
under this proposal would already be aggregated and anonymized with
other mobile device data by CMS Providers and could not be deanonymized
to obtain any information about an individual mobile device's receipt
of an alert message. Because of this aggregated, anonymized approach to
data collection, the Commission does not anticipate that it will
receive any CPNI or PII. Accordingly, we seek comment on whether WEA
performance information requires confidential treatment or other data
privacy protection and, if so, why. We note that since FEMA and the
Commission began testing WEA on nationwide and regional bases in 2018,
the Commission has regularly made publicly available after-action
reports that describe WEA's performance during the exercise. Similarly,
the WEA Database would make after-action performance analysis available
to alerting authorities. We seek comment on why information about
Participating CMS Providers' performance in the WEA Database should be
treated confidentially when information about WEA's performance is
already publicly available.
69. Emergency management agency access. Section 10.450(b) of the
Commission's rules provides that ``[u]pon request from an emergency
management agency, a Participating CMS Provider will disclose
information regarding their capabilities for geo-targeting alert
messages. A Participating CMS Provider is only required to disclose
this information to an emergency management agency insofar as it would
pertain to alert messages initiated by that emergency management
agency, and only so long as the emergency management agency offers
confidentiality protection at least equal to that provided by the
Federal FOIA.'' Notwithstanding the fact that nationwide Participating
CMS Providers have established contact information purposefully
identified for WEA geo-targeting inquiries, alerting authorities have
had difficulty obtaining this information. Accordingly, if the WEA
performance reporting proposal we offer today is adopted, we propose to
have it replace the existing requirement that Participating CMS
Providers share information about WEA's reliability and accuracy upon
request from emergency management agencies. We seek comment on this
approach. What, if any, harms could arise from granting alerting
authorities access to WEA data outside of their local area, alert and
warning jurisdictions, or territory? Would public safety be better
served if alerting authorities had visibility into the WEA system's
availability and performance beyond their jurisdictional boundaries?
For example, would it be beneficial for a state agency to have access
to data showing the alert messages that its neighboring state transmits
would likely overshoot into their state? Would access to additional WEA
data beyond an alerting authority's jurisdiction provide a more
complete picture of WEA system availability and performance,
particularly for alerting authorities that have not yet used the WEA
system, or have used it infrequently?
70. If any information in the WEA Database is determined to require
confidential treatment, we seek comment on how to protect it. Should we
adopt procedures for alerting authority eligibility, user account
access, certification requirements, data security, and information
sharing similar to those that we adopted for providing federal, state,
Tribal, and territorial agencies with direct access to NORS and DIRS?
Should any aspects of those procedures differ for the WEA database?
71. If we require credentialed access to the WEA Database, we
propose that the WEA Database also include a public-facing portal that
would allow the public to query if WEA is available on the mobile
wireless network to which they may subscribe, at a specified address
where they may live or work, and on specific mobile devices that they
may have. If the query indicates WEA is not available, we propose that
the WEA Database present the consumer with a description of
Participating CMS Providers that offer WEA at their specified location
and mobile device. We seek comment on this proposal.
D. Promoting Digital Equality
72. The Commission, as part of its continuing effort to advance
digital equity for all, including people of color, persons with
disabilities, persons who live in rural or Tribal areas, and others who
are or have been historically underserved, marginalized, or adversely
affected by persistent poverty or inequality, invites comment on any
equity-related considerations and benefits (if any) that may be
associated with the proposals and issues discussed herein.
Specifically, we seek comment on how our proposals may promote or
inhibit advances in diversity, equity, inclusion, and accessibility, as
well the scope of the Commission's relevant legal authority.
E. Compliance Timeframes
73. In this Section, we propose compliance timeframes for the
proposals in this Further Notice that aim to strike an appropriate
balance between the urgent public safety need for the contemplated
improvements to WEA and wireless industry's need to develop standards,
software, practices, and procedures to effectively comply. We note
that, similar to the geotargeting rule, because the new capabilities
would be dependent on device-level software, firmware, or hardware
changes, they necessarily would not be available to alerting
authorities and consumers on a ``flash cut'' basis. For each of these
proposals, we seek comment on whether it would be appropriate to allow
CMS Providers that are small- or medium-sized businesses additional
time to comply. We seek comment on how we should define small- and
medium-sized businesses in this context and whether we should make a
distinction between nationwide and non-nationwide CMS Providers in this
regard. We also seek comment on how much additional time, if any,
small- or medium-sized businesses would reasonably need for compliance
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with the proposals in this Further Notice.
74. Enhancing WEA's Language Support. For the rules we propose
today requiring Participating CMS Providers' WEA-capable mobile devices
to translate English-language alert messages that they receive into the
subscriber's default language preference, we propose to set a
compliance date of 30 months after the publication of final rules in
the Federal Register. Depending on the approach used by Participating
CMS Providers to satisfy this requirement, compliance with this
proposal would necessitate updates to standards and firmware. We also
note that CSRIC VIII directed ATIS to conduct a study to determine a
feasible, accurate, and effective method for enhancing language
support. The Commission has previously reasoned that it takes industry
30 months to comply with rules that implicate the need for updates to
WEA standards and firmware--i.e., 12 months to work through appropriate
industry bodies to publish relevant standards; another 12 months for
Participating CMS Providers and mobile device manufacturers to develop,
test, and integrate firmware upgrades consistent with those standards;
and 6 more months to deploy the new technology to the field during
normal technology refresh cycles. We seek comment on the applicability
of this approach and timeframe to these proposals. We believe that a
machine-based translation approach to increasing WEA's language
support, as contemplated by this Further Notice, is likely to only
require updates to mobile devices, not to the CMS network, which
potentially means less standards and firmware development would be
needed. If the record supports the feasibility of that approach to
compliance, should we require a shorter compliance deadline, and if so,
what should that deadline be?
75. Improving WEA's Effectiveness with Multimedia Content. Our
proposals to make WEA more accessible by requiring Participating CMS
Providers to support sending thumbnail-sized images in WEA alerts and
the integration of location-aware maps would implicate updates to
standards and firmware in both the CMS network and at mobile devices.
To give Participating CMS Providers sufficient time to complete the
updates to standard and software necessary, we propose to set a
compliance date for these requirements of 36 months from the
publication of the rules in the Federal Register. We seek comment on
this proposal. Would 36 months be sufficient time for all mobile
devices that are still technically incompatible with the receipt of
360-character-maximum alerts to churn out of use by subscribers?
76. Integrate WEA More Seamlessly into People's Lives. For the
rules we propose today that require Participating CMS Providers to be
able to send WEA messages without triggering the audio attention signal
and the vibration cadence and provide their subscribers with the option
to turn off attention signal and vibration cadence, we propose to
require Participating CMS Providers and mobile device manufacturers to
comply within 30 months of the rules' publication in the Federal
Register. We believe this compliance deadline is consistent with
deadlines for past requirements that have necessitated updates to
standards and firmware, as discussed above. We seek comment on this
proposal. Can compliance with our proposal to allow subscribers to turn
off the attention signal and vibration cadence be achievable only with
updates to WEA standards and software at the mobile device? If so, can
compliance be achieved in less time than 30 months?
77. Facilitate More Effective WEA Public Awareness Exercises. We
propose that Participating CMS Providers would be authorized to support
up to two annual end-to-end WEA tests per alerting authority 30 days
after the Public Safety and Homeland Security Bureau issues a Public
Notice announcing OMB approval of any new information collection
requirements associated with this rule change. We do not believe that
Participating CMS Providers would need to make any changes to support
such public awareness testing because such tests would present to a
Participating CMS Provider in a manner indistinguishable from any other
WEA message. We seek comment on this proposals and our views.
78. Establishing a WEA Database to Promote Transparency About WEA
Availability and Benchmark WEA Performance. We propose to set a
compliance date of 30 months after the publication of final rules in
the Federal Register or within 30 days of the Public Safety and
Homeland Security Bureau's publication of a public notice announcing
that the WEA Database is ready to accept filings, whichever is later,
for the proposed rules requiring Participating CMS Providers to satisfy
WEA performance minimums and submit reports measuring WEA's
performance. We believe 30 months is appropriate because Participating
CMS Providers will have to update standards and firmware to comply with
the performance reporting requirements, and we believe that it is
sensible for the performance minimums to go into effect at the same
time that the Commission receives the performance measurement data that
can assist with enforcing them. We seek comment on this approach. We
also seek specific comment on whether to offer an extended compliance
timeframe for Participating CMS Providers that are small- and medium-
sized businesses, which may have different network resource constraints
than the nationwide CMS Providers.
79. We propose to require CMS Providers to refresh their elections
to participate in WEA using the WEA Database within 30 days of the
Public Safety and Homeland Security Bureau's publication of a public
notice announcing (1) OMB approval of any new information collection
requirements and (2) that the WEA Database is ready to accept filings.
We seek comment on this proposal. We note that the Commission gave
wireless industry 30 days within to comply with the Commission's
initial requirement to elect whether to participate in WEA. We
anticipate that CMS providers would need to undertake the same measures
as they did in their first WEA election to refresh their WEA election
in compliance with this proposal, if adopted: assessing the extent to
which they can agree to offer WEA in the entirety of their geographic
service area, assessing the extent to which all mobile devices that
they offer at the point of sale are WEA capable, and assessing their
ability to comply with the Commission's technical and procedural WEA
rules. To the extent that the requirements we propose to adopt would
require additional data entry than was required in CMS Providers' first
WEA elections, we believe that using the WEA Database's electronic
interface would make the entry of that data achievable within 30 days.
We seek comment on these views. We also seek comment on the extent to
which pre-populating relevant information that the Commission already
has available to it in the WEA Database can further ease the burden of
compliance and make it easier for CMS Providers to comply with this
requirement within 30 days. We seek comment on any other measures that
we can take to facilitate timely compliance with this proposal by all
CMS Providers. We do not believe that compliance with this proposal
would present unique or heightened burdens to CMS Providers that are
small- or medium-sized businesses. We seek comment on this view.
[[Page 40622]]
F. Benefit-Cost Analysis
80. In this section, we seek comment on whether we can reasonably
expect the minimum benefit resulting from the improvements to WEA we
propose today to exceed their maximum cost. We estimate that the
proposed rules, both separately and jointly, would improve the
effectiveness of WEA and bring benefits through improved public safety
outcomes. We estimate the maximum, aggregated cost of compliance with
the proposals in this Further Notice would be $39.9 million as a one-
time cost and $422,500 as an annually recurring cost. Although most of
the benefits are difficult to quantify, we believe they outweigh the
overall costs of the proposed rules.
1. Benefits
81. We seek comment on the benefits of the proposals in this
Further Notice taken together. We are cognizant of the fact that, as a
general matter, it is impossible to assign precise dollar values to
changes to WEA that improve the public's safety, life, and health. We
also believe that these proposals will result in benefits measurable in
terms of lives saved and injuries and property damage prevented. We
seek comment on developments in social science that add support to or
refute the premise that effective alerts and warnings help to move
people more effectively to take protective actions during emergencies.
We seek comment on how to quantify the value of the improvements to
public safety outcomes that result from faster and more effective
protective actions during disasters. Are there situations where, had
the Commission implemented the improvements to WEA on which we seek
comment today, deaths and injuries could have been prevented or
mitigated? We seek comment on the extent to which the improved alert
message accessibility and personalization features that we propose in
this Further Notice would improve the effectiveness of WEA alert
messages and reduce ``milling'' behavior. We seek comment on whether
our proposals to integrate WEA more seamlessly into people's lives will
increase the rate of consumer opt-in to WEA or otherwise result in more
people receiving and effectively responding to potentially life-saving
instructions from alerting authorities during emergencies. We also seek
comment on any enhancements to our proposals that would make WEA more
likely to save lives, prevent injuries, and protect properties. Would
the adoption of our proposed rules, such as WEA alert tests and
accessible WEA Database, also provide additional benefits to alerting
authorities, for instance, reducing costs of analyzing alerts'
performance? We seek further comment on the benefits of our proposals
taken individually and jointly.
82. Enhancing WEA's Language Support. We tentatively conclude that
the benefit of the proposed WEA language support is likely to be
significant. Currently, the 76 CMS Providers participating in WEA send
alerts to 75% of mobile phones in the country. Among the 26 million
people who do not primarily speak English or Spanish, nearly 15.4
million speak primarily one of the 12 languages that we propose to
integrate into the WEA system in addition to English and Spanish.
Assuming 75% of these individuals are covered by the WEA system,
approximately 10 million people who have been receiving WEA alerts in
languages they cannot comprehend would understand the content of WEA
alerts under the proposed WEA language support. Even if alerts reach
just 1% of this population per year (i.e., nearly 100,000 people) the
potential of WEA to prevent property damage, injuries, and deaths could
be enormous.
83. Improving WEA's Effectiveness with Multimedia Content. We
tentatively conclude that the proposed requirement of support for
multimedia content in WEA messages, including ``location-aware maps''
and thumbnail-sized images, will result in enhanced effectiveness of
the messages. Images can strengthen communications by stimulating
attention, conveying large amount of information in a short amount of
time, and promoting information retention. Therefore, requiring support
for multimedia content is likely to raise receivers' attention and
situational awareness and lead to improved public safety. Although the
benefit is difficult to quantify, it is likely to dwarf the small costs
associated with the inclusion of multimedia content in WEA messages.
Given the small size of such content (e.g., thumbnail-sized image using
0.013 megabytes of data), we anticipate the additional cost to transmit
it to be negligible. We seek comment and data on this assessment. We
also anticipate that transmitting location-aware maps and thumbnail-
sized images in WEA alert messages would not cause significant delays
in alert transmission. We seek comment on this assessment.
84. Allow Alerting Authorities More Flexibility in how WEA Messages
are Presented. We believe that allowing alerting authorities more
flexibility in deciding how WEA messages are presented, such as
suppressing the audio attention signal and vibration cadence in an
active shooter scenario, could help reduce casualties. According to the
FBI, there were 61 active shooter incidents in 2021, resulting in 243
casualties--including 103 deaths and 140 injuries, excluding to the
shooters. It is reasonable to assume that suppressing the audio
attention signal and vibration cadence during an active-shooting
scenario could reduce casualties by discretely warning the public,
yielding substantial benefits to public safety. We seek comment on
statistics and data related to the benefits through the reduction of
casualties resulting from the messaging flexibility. Although
suppressing the audio attention signal and vibration cadence may not be
warranted in all situations, we believe that alerting authorities would
be in the best position in determining whether a specific situation
warrants the adjustment in how messages are presented so the adverse
impact of inattention would be minimized. We also believe allowing
alerting authorities this flexibility would be technically feasible at
a minimal expense, and hence the proposed rule would likely result in
net benefits. We seek comment on our assessment.
85. Prevent Unnecessary Consumer Opt-out. We believe that offering
an alternative in addition to the binary choices between opt-out and
opt-in may help retain consumers on the WEA system. The Commission's
rules already allow for consumers to mute the audio attention signal
and vibration cadence when users set their devices to ``do not
disturb'' mode. Outside of these ``do not disturb'' windows, consumers
would find ``opt-out'' to be the only option to avoid the distraction
of WEA alerts. Without the third option that allows consumers to
silently receive all WEA alerts, consumers are likely to opt out from
WEA if they still find the audio attention signal and vibration cadence
interrupting. For those who already opted out from WEA, adding this
muting option does not make them any worse off and may even cause some
of them to opt in again. Therefore, we believe this proposed rule can
prevent unnecessary consumer opt-out and result in improvement in
public safety outcomes. Although this proposal would require
collaboration between wireless providers and device manufacturers, we
believe the technical difficulties and costs should be small. As a
result, we tentatively conclude that the proposed rule would enhance
public safety at a minimal cost. We seek
[[Page 40623]]
comment on this assessment and any believe that CMS Providers would
incur any cost to comply with our proposal to allow evidence and data
to support or correct our assessment.
86. Facilitate More Effective WEA Public Awareness Exercises. We
propose to authorize Participating CMS Providers to support up to two
annual end-to-end WEA tests per alerting authority, consistent with EAS
test rules. We believe harmonizing WEA and EAS test rules would improve
the effectiveness of public awareness exercises and reduce consumer
alert fatigue when such tests are better coordinated than tested
separately. We do not alerting authorities to conduct two public
awareness tests per year. Therefore, we believe this proposal will
bring net benefits to the public. We seek comment on these assessments.
87. Establishing a WEA Database to Promote Transparency about WEA
Availability and Benchmark WEA Performance. We believe that
establishing measurable goals and performance measures for WEA will
improve the speed, accuracy and reliability of WEA messages. The public
will benefit from improved and targeted usage of WEA alert messages.
Greater accuracy in sending alert messages will result in less
overshoot, which in turn will mean that fewer people will receive alert
messages not intended for them and will be less likely to take
unnecessary action or opt out of receiving alert messages. We seek
comment on the benefits of establishing benchmarks that will make WEA
faster, more accurate, and more reliable. We seek comment on whether
improving WEA performance would encourage greater and more effective
usage of WEA. Would alerting authorities be more likely to issue an
alert message if they knew it would be received by the people for whom
it was intended while not being received by people for whom it was not
intended? Will improving WEA also result in more emergency management
agencies investing the time, effort, and resources necessary to become
authorized as alerting authorities? We seek comment on the benefit of
emergency management agencies using alert messages both more often and
more effectively. Will improved performance cause current alerting
authorities to use WEA in circumstances they might have hesitated to
use them previously? We seek comment on these benefits.
88. The proposed WEA Database would provide a nationwide WEA
availability and performance dataset. We believe that giving the
Commission, FEMA, alerting authorities, and consumers access to this
dataset through a graphical user interface and data visualization tool
will significantly improve their understanding of how WEA works in
practice. We believe that understanding how WEA works in practice will
help alerting authorities to use WEA more effectively, enable consumers
to use their mobile devices as preparedness tools, and enable the
Commission and FEMA to more effectively discharge their
responsibilities as stewards of the nation's alert and warning
capability. We seek comment on this view. As discussed above, emergency
management agencies may be declining to use the WEA system in
situations where it could save lives because they lack information
about, and confidence in, how WEA works in practice. We seek comment on
our tentative conclusion that implementing a WEA Database will increase
alerting authorities' confidence in and use of the WEA system by
providing visibility and assurances. We seek comment on whether the WEA
Database would also promote the public interest by providing alerting
authorities with information as to where their alerts will not reach
intended recipients and their need to employ alternate methods of
notifying the public of emergency situations. We also seek comment on
whether WEA availability and performance information would promote
public confidence in WEA and influence consumer choice when deciding
from which CMS provider to purchase service. As a result, would market
forces be more likely to incentivize additional CMS Providers to elect
to transmit emergency alerts or to improve the availability of the WEA
service that they offer? How would Participating CMS Providers,
emergency managers, and the public benefit if some among the over 450
CMS Providers that have elected not to participate in WEA started
transmitting WEA alert messages? We seek comment on whether greater
knowledge of WEA's coverage, in terms of geographic areas and network
technologies, would encourage providers to increase their support for
WEA. We seek additional comment on other benefits that can be gleaned
from WEA availability and performance reporting.
2. Costs
89. We seek comment on the costs that Participating CMS Providers
would expect to incur as a result of their compliance with the rule
changes we propose in this Further Notice. We anticipate that these
rules will lead Participating CMS Providers to incur costs associated
with modifying standards and software, and recordkeeping and reporting
costs. We seek comment on whether adopting all these proposals as a
package may result in a cost savings as opposed to having to modify
standards and software in response to several, incremental policy
changes.
90. We estimate that Participating CMS Providers would incur a
$39.9 million one-time cost to update the WEA standards and software
necessary to comply the proposals in this Further Notice. This figure
consists of approximately a $814,000 cost to update applicable WEA
standards and approximately a $39.1 million cost to update applicable
software. We quantify the cost of modifying standards as the annual
compensation for 30 network engineers compensated at the national
average for their field ($120,650/year; $58/hour), plus annual benefits
($60,325/year; 29/hour) working for the amount of time that it takes to
develop a standard (one hour every other week for one year, 26 hours)
for 12 distinct standards. We quantify the cost of modifying software
as the annual compensation for a software developer compensated at the
national average for their field ($120,990/year), plus annual benefits
($60,495/year) working for the amount of time that it takes to develop
software (ten months) at each of the 76 CMS Providers that participate
in WEA. We quantify the cost of testing these modifications (including
integration testing, unit testing and failure testing) to require 12
software developer compensated at the national average for their field
working for two months at each of the 76 CMS Providers that participate
in WEA. In quantifying costs for software development, we have used the
same framework since 2016 for changes to software ranging from
developing new standards to enhanced geo-targeting. Does this remain an
appropriate framework to describe the costs of software or firmware
updates needed to comply with the proposals in this Further Notice? We
seek comment on these cost estimates and the underlying cost
methodology we are using.
91. We also seek comment on specific costs of reporting and
recordkeeping related to reporting information about WEA's availability
and performance in the WEA Database. We expect costs associated with
our proposals related to WEA availability reporting to be negligible
for Participating CMS Providers that participate in WEA in whole or
that otherwise offer WEA in the entirety of their geographic service
area because such Participating CMS
[[Page 40624]]
Providers have already provided the Commission with the shapefile data
needed to fulfill a significant aspect of their reporting obligation in
furtherance of their obligations to support the Commission's Broadband
Data Collection. We seek comment on this view. For CMS Providers
participating in WEA in part that may need to tailor shapefiles to
reflect the extent of its WEA coverage, what, if any, costs would they
incur to recreate or reformat shapefiles to depict the extent of its
WEA coverage? In the Supporting Document of Study Area Boundary Data
Reporting in Esri Shapefile Format, the Office of Information and
Regulatory Affairs estimates that it takes an average of 26 hours for a
data scientist to modify a shapefile. We believe submitting WEA
availability information in shapefile format should require less time
than modifying a shapefile. Therefore, we believe 26 hours would be an
upper bound of the time required for a Participating CMS Provider to
report its WEA availability in shapefile format. Given that the median
wage rate is $48.52/hour for data scientists, with a 45% markup for
benefits, we arrive at $70.40 as the hourly compensation rate for a
data scientist. We estimate an aggregate cost of WEA availability
reporting to be approximately $139,000 ([ap] $70.40 per hour x 26 hours
x 76 providers), which may be recurring on an annual basis since
availability may change and need to be updated over time. We seek
comment on our estimates of the time and costs Participating CMS
Providers have to spend on gathering and submitting WEA's availability
information in GIS shapefile format in the WEA Database?
92. We acknowledge that our proposed rules on collecting the data
necessary to measure WEA's reliability, accuracy, and speed for each
alert in a WEA Database would incur some operating costs for
Participating CMS Providers. However, we believe that once
Participating CMS Providers upgrade the standards and software
necessary to automate WEA performance reporting, we expect that the
process of data collection and data submission would require minimal
human intervention. Although we anticipate such performance reporting
would be largely automated once it is set up, we estimate a routine
administrative monitoring cost that Participating CMS Providers may
still incur when they file the performance report for each alert
incident. We estimate that, for each alert, a provider will need an
office administrator, who is compensated at $27 hour, to spend 0.5
hours in monitoring each data transmission. At the aggregate level, we
believe there will be 21,000 performance reports transmitted to the WEA
database, resulting in a $283,500 annual recurring cost at the
aggregate level. We seek comment on our estimates and alternative
approaches to assess recordkeeping and reporting costs for WEA
performance reporting.
93. Because CMS Providers' participation in WEA is voluntary,
Participating CMS Providers may opt out of participating in WEA if they
decide the costs of the proposed rules are too burdensome. Despite the
voluntary nature of the program and potential Participating CMS
Providers' opt-out, it is our belief that they have incurred
significant good will from their voluntary Participation in WEA over
the last decade that justifies their continued participation.
Therefore, we anticipate that existing Participating CMS Providers are
very unlikely to withdraw their participation in the WEA system if the
performance standards and reporting requirements are adopted. We seek
comment on this assessment and any forecast and data to support or
refute our assessment. We seek comment on whether there are any other
types of costs that we should consider as relevant to our analysis. Are
there alternative methods of achieving our goals in these areas that
would present Participating CMS Providers with lesser burdens? If so,
we seek comment on costs associated with these alternative methods. We
also seek costs on any modifications that we could implement to our
proposed rules to limit the burden of compliance on entities considered
to be small- or medium-sized businesses.
Procedural Matters
94. Paperwork Reduction Act. This document contains proposed new
and modified information collection requirements. The Commission, as
part of its continuing effort to reduce paperwork burdens, invites the
general public and the Office of Management and Budget (OMB) to comment
on the information collection requirements contained in this document,
as required by the Paperwork Reduction Act of 1995, Public Law 104-13.
In addition, pursuant to the Small Business Paperwork Relief Act of
2002, Public Law 107-198, see 44 U.S.C. 3506(c)(4), we seek specific
comment on how we might further reduce the information collection
burden for small business concerns with fewer than 25 employees.
95. Ex Parte Rules--Permit-But-Disclose. This proceeding this
Notice initiates shall be treated as a ``permit-but-disclose''
proceeding in accordance with the Commission's ex parte rules. Persons
making ex parte presentations must file a copy of any written
presentation or a memorandum summarizing any oral presentation within
two business days after the presentation (unless a different deadline
applicable to the Sunshine period applies). Persons making oral ex
parte presentations are reminded that memoranda summarizing the
presentation must (1) list all persons attending or otherwise
participating in the meeting at which the ex parte presentation was
made, and (2) summarize all data presented and arguments made during
the presentation. If the presentation consisted in whole or in part of
the presentation of data or arguments already reflected in the
presenter's written comments, memoranda or other filings in the
proceeding, the presenter may provide citations to such data or
arguments in his or her prior comments, memoranda, or other filings
(specifying the relevant page and/or paragraph numbers where such data
or arguments can be found) in lieu of summarizing them in the
memorandum. Documents shown or given to Commission staff during ex
parte meetings are deemed to be written ex parte presentations and must
be filed consistent with Rule 1.1206(b). In proceedings governed by
Rule 1.49(f) or for which the Commission has made available a method of
electronic filing, written ex parte presentations and memoranda
summarizing oral ex parte presentations, and all attachments thereto,
must be filed through the electronic comment filing system available
for that proceeding, and must be filed in their native format (e.g.,
.doc, .xml, .ppt, searchable .pdf). Participants in this proceeding
should familiarize themselves with the Commission's ex parte rules.
96. Regulatory Flexibility Act. The Regulatory Flexibility Act of
1980, as amended (RFA), requires that an agency prepare a regulatory
flexibility analysis for notice and comment rulemakings, unless the
agency certifies that ``the rule will not, if promulgated, have a
significant economic impact on a substantial number of small
entities.'' Accordingly, the Commission has prepared an Initial
Regulatory Flexibility Analysis (IRFA) concerning the possible impact
of the rule and policy changes contained in this Further Notice of
Proposed Rulemaking. The IRFA is set forth in Appendix B.
97. Filing Requirements--Comments and Replies. Pursuant to sections
1.415 and 1.419 of the Commission's rules, 47
[[Page 40625]]
CFR 1.415, 1.419, interested parties may file comments and reply
comments on or before the dates indicated on the first page of this
document. Comments may be filed using the Commission's Electronic
Comment Filing System (ECFS). See Electronic Filing of Documents in
Rulemaking Proceedings, 63 FR 24121 (1998).
Electronic Filers: Comments may be filed electronically
using the internet by accessing the ECFS: https://www.fcc.gov/ecfs/.
Paper Filers: Parties who choose to file by paper must
file an original and one copy of each filing.
Filings can be sent by commercial overnight courier, or by
first-class or overnight U.S. Postal Service mail. All filings must be
addressed to the Commission's Secretary, Office of the Secretary,
Federal Communications Commission.
Commercial overnight mail (other than U.S. Postal Service
Express Mail and Priority Mail) must be sent to 9050 Junction Drive,
Annapolis Junction, MD 20701.
Postal Service first-class, Express, and Priority mail
must be addressed to 45 L Street NE, Washington, DC 20554.
Effective March 19, 2020, and until further notice, the
Commission no longer accepts any hand or messenger delivered filings.
This is a temporary measure taken to help protect the health and safety
of individuals, and to mitigate the transmission of COVID-19.
During the time the Commission's building is closed to the
general public and until further notice, if more than one docket or
rulemaking number appears in the caption of a proceeding, paper filers
need not submit two additional copies for each additional docket or
rulemaking number; an original and one copy are sufficient.
98. People with Disabilities. To request materials in accessible
formats for people with disabilities (braille, large print, electronic
files, audio format), send an email to [email protected] or call the
Consumer & Governmental Affairs Bureau at 202-418-0530 (voice).
99. Additional Information. For further information regarding
Notice, please contact [email protected], or Michael Antonino, Cybersecurity
and Communications Reliability Division, Public Safety and Homeland
Security Bureau, (202) 418-0695, or by email to
[email protected].
Initial Paperwork Reduction Act of 1995 Analysis
This Further Notice of Proposed Rulemaking seeks comment on
potential new or revised proposed information collection requirements.
If the Commission adopts any new or revised final information
collection requirements when the final rules are adopted, the
Commission will publish a notice in the Federal Register inviting
further comments from the public on the final information collection
requirements, as required by the Paperwork Reduction Act of 1995,
Public Law 104-13 (44 U.S.C. 3501-3520). The Commission, as part of its
continuing effort to reduce paperwork burdens, invites the general
public and OMB to comment on the information collection requirements
contained in this document, as required by the PRA. Public and agency
comments on the PRA proposed information collection requirements are
due August 21, 2023. Comments should address: (a) whether the proposed
collection of information is necessary for the proper performance of
the functions of the Commission, including whether the information
shall have practical utility; (b) the accuracy of the Commission's
burden estimates; (c) ways to enhance the quality, utility, and clarity
of the information collected; (d) ways to minimize the burden of the
collection of information on the respondents, including the use of
automated collection techniques or other forms of information
technology; and (e) way to further reduce the information collection
burden on small business concerns with fewer than 25 employees. In
addition, pursuant to the Small Business Paperwork Relief Act of 2002,
Pubic Law 107-198, see 44 U.S.C. 3506(c)(4), we seek specific comment
on how we might further reduce the information collection burden for
small business concerns with fewer than 25 employees.
Initial Regulatory Flexibility Analysis
1. As required by the Regulatory Flexibility Act of 1980, as
amended (RFA), the Commission has prepared this Initial Regulatory
Flexibility Analysis (IRFA) of the possible significant economic impact
on a substantial number of small entities by the policies and rules
proposed in the Further Notice of Proposed Rulemaking (Further Notice).
Written public comments are requested on this IRFA. Comments must be
identified as responses to the IRFA and must be filed by the deadlines
for comments on the Further Notice. The Commission will send a copy of
the Further Notice, including this IRFA, to the Chief Counsel for
Advocacy of the Small Business Administration (SBA). In addition, the
Further Notice and IRFA (or summaries thereof) will be published in the
Federal Register.
A. Need for, and Objectives of, the Proposed Rules
2. In the Further Notice, the Commission acts to (1) develop
measurable goals and performance measures for WEA by proposing the
adoption of WEA performance metrics and establishing the WEA Database
and performance requirements, (2) make WEA more accessible by enhancing
WEA's language support and effectiveness with multimedia content, and
(3) integrate WEA more seamlessly into people's lives by improving
active shooter and public health alerts, preventing unnecessary
consumer opt-out, and facilitating more effective WEA public awareness
exercises
3. The Further Notice contains specific proposals upon which the
Commission seeks comment including: proposing definitions for
reliability, accuracy, and speed, and setting benchmarks based on these
definitions that Participating CMS Providers would be required to meet;
requiring Participating CMS Providers to submit data regarding WEA
availability and performance into a WEA Database to be shared with FEMA
and authorized alerting authorities; translating alerts into the
thirteen most commonly spoken languages in the United States and
storing them at the mobile device to be displayed when an alerting
authority deems relevant; sending thumbnail-sized images in alerts over
the air; incorporating location-aware maps into WEA by utilizing an
API; allowing alerting authorities to send alerts without the
associated attention signal and vibration cadence; allowing consumers
to cache their receipt of WEA; and proposing to authorize two annual
end-to-end WEA tests per alerting authority.
B. Legal Basis
4. The proposed action is authorized pursuant to sections 1, 2,
4(i), 4(n), 301, 303(b), 303(e), 303(g), 303(j), 303(r), 307, 309, 316,
403, and 706 of the Communications Act of 1934, as amended, 47 U.S.C.
151, 152, 154(i), 154(n), 301, 303(b), 303(e), 303(g), 303(j), 303(r),
307, 309, 316, 403, 544(g), and 606; The Warning, Alert and Response
Network (WARN) Act, WARN Act Sec. Sec. 602(a), (b), (c), (f), 603,
604, and 606, 47 U.S.C. 1201(a),(b),(c), (f), 1203, 1204 and 1206.
C. Description and Estimate of the Number of Small Entities to Which
the Proposed Rules Will Apply
5. The RFA directs agencies to provide a description of and, where
feasible, an estimate of, the number of
[[Page 40626]]
small entities that may be affected by the proposed rules, if adopted.
The RFA generally defines the term ``small entity'' as having the same
meaning as the terms ``small business,'' ``small organization,'' and
``small governmental jurisdiction.'' In addition, the term ``small
business'' has the same meaning as the term ``small business concern''
under the Small Business Act. A ``small business concern'' is one
which: (1) is independently owned and operated; (2) is not dominant in
its field of operation; and (3) satisfies any additional criteria
established by the Small Business Administration (SBA).
6. Small Businesses, Small Organizations, Small Governmental
Jurisdictions. Our actions, over time, may affect small entities that
are not easily categorized at present. We therefore describe here, at
the outset, three broad groups of small entities that could be directly
affected herein. First, while there are industry specific size
standards for small businesses that are used in the regulatory
flexibility analysis, according to data from the SBA's Office of
Advocacy, in general a small business is an independent business having
fewer than 500 employees. These types of small businesses represent
99.9% of all businesses in the United States, which translates to 32.5
million businesses.
7. Next, the type of small entity described as a ``small
organization'' is generally ``any not-for-profit enterprise which is
independently owned and operated and is not dominant in its field.''
The Internal Revenue Service (IRS) uses a revenue benchmark of $50,000
or less to delineate its annual electronic filing requirements for
small exempt organizations. Nationwide, for tax year 2020, there were
approximately 447,689 small exempt organizations in the U.S. reporting
revenues of $50,000 or less according to the registration and tax data
for exempt organizations available from the IRS.
8. Finally, the small entity described as a ``small governmental
jurisdiction'' is defined generally as ``governments of cities,
counties, towns, townships, villages, school districts, or special
districts, with a population of less than fifty thousand.'' U.S. Census
Bureau data from the 2017 Census of Governments indicate that there
were 90,075 local governmental jurisdictions consisting of general
purpose governments and special purpose governments in the United
States. Of this number there were 36,931 general purpose governments
(county, municipal and town or township) with populations of less than
50,000 and 12,040 special purpose governments--independent school
districts with enrollment populations of less than 50,000. Accordingly,
based on the 2017 U.S. Census of Governments data, we estimate that at
least 48,971 entities fall into the category of ``small governmental
jurisdictions.''
9. Wireless Telecommunications Carriers (except Satellite). This
industry comprises establishments engaged in operating and maintaining
switching and transmission facilities to provide communications via the
airwaves. Establishments in this industry have spectrum licenses and
provide services using that spectrum, such as cellular services, paging
services, wireless internet access, and wireless video services. The
SBA size standard for this industry classifies a business as small if
it has 1,500 or fewer employees. U.S. Census Bureau data for 2017 show
that there were 2,893 firms in this industry that operated for the
entire year. Of that number, 2,837 firms employed fewer than 250
employees. Additionally, based on Commission data in the 2021 Universal
Service Monitoring Report, as of December 31, 2020, there were 797
providers that reported they were engaged in the provision of wireless
services. Of these providers, the Commission estimates that 715
providers have 1,500 or fewer employees. Consequently, using the SBA's
small business size standard, most of these providers can be considered
small entities.
10. Broadband Personal Communications Service. The broadband
personal communications services (PCS) spectrum encompasses services in
the 1850-1910 and 1930-1990 MHz bands. The closest industry with a SBA
small business size standard applicable to these services is Wireless
Telecommunications Carriers (except Satellite). The SBA small business
size standard for this industry classifies a business as small if it
has 1,500 or fewer employees. U.S. Census Bureau data for 2017 show
that there were 2,893 firms that operated in this industry for the
entire year. Of this number, 2,837 firms employed fewer than 250
employees. Thus under the SBA size standard, the Commission estimates
that a majority of licensees in this industry can be considered small.
11. Based on Commission data as of November 2021, there were
approximately 5,060 active licenses in the Broadband PCS service. The
Commission's small business size standards with respect to Broadband
PCS involve eligibility for bidding credits and installment payments in
the auction of licenses for these services. In auctions for these
licenses, the Commission defined ``small business'' as an entity that,
together with its affiliates and controlling interests, has average
gross revenues not exceeding $40 million for the preceding three years,
and a ``very small business'' as an entity that, together with its
affiliates and controlling interests, has had average annual gross
revenues not exceeding $15 million for the preceding three years.
Winning bidders claiming small business credits won Broadband PCS
licenses in C, D, E, and F Blocks.
12. In frequency bands where licenses were subject to auction, the
Commission notes that as a general matter, the number of winning
bidders that qualify as small businesses at the close of an auction
does not necessarily represent the number of small businesses currently
in service. Further, the Commission does not generally track subsequent
business size unless, in the context of assignments or transfers,
unjust enrichment issues are implicated. Additionally, since the
Commission does not collect data on the number of employees for
licensees providing these, at this time we are not able to estimate the
number of licensees with active licenses that would qualify as small
under the SBA's small business size standard.
13. Narrowband Personal Communications Services. Narrowband
Personal Communications Services (Narrowband PCS) are PCS services
operating in the 901-902 MHz, 930-931 MHz, and 940-941 MHz bands. PCS
services are radio communications that encompass mobile and ancillary
fixed communication that provide services to individuals and businesses
and can be integrated with a variety of competing networks. Wireless
Telecommunications Carriers (except Satellite) is the closest industry
with a SBA small business size standard applicable to these services.
The SBA small business size standard for this industry classifies a
business as small if it has 1,500 or fewer employees. U.S. Census
Bureau data for 2017 show that there were 2,893 firms that operated in
this industry for the entire year. Of this number, 2,837 firms employed
fewer than 250 employees. Thus under the SBA size standard, the
Commission estimates that a majority of licensees in this industry can
be considered small.
14. According to Commission data as of December 2021, there were
approximately 4,211 active Narrowband PCS licenses. The Commission's
small business size standards with respect to Narrowband PCS involve
eligibility for bidding credits and installment payments in the auction
of licenses for these services. For the auction of these licenses, the
Commission defined a
[[Page 40627]]
``small business'' as an entity that, together with affiliates and
controlling interests, has average gross revenues for the three
preceding years of not more than $40 million. A ``very small business''
is defined as an entity that, together with affiliates and controlling
interests, has average gross revenues for the three preceding years of
not more than $15 million. Pursuant to these definitions, 7 winning
bidders claiming small and very small bidding credits won approximately
359 licenses. One of the winning bidders claiming a small business
status classification in these Narrowband PCS license auctions had an
active license as of December 2021.
15. In frequency bands where licenses were subject to auction, the
Commission notes that as a general matter, the number of winning
bidders that qualify as small businesses at the close of an auction
does not necessarily represent the number of small businesses currently
in service. Further, the Commission does not generally track subsequent
business size unless, in the context of assignments or transfers,
unjust enrichment issues are implicated. Additionally, since the
Commission does not collect data on the number of employees for
licensees providing these services, at this time we are not able to
estimate the number of licensees with active licenses that would
qualify as small under the SBA's small business size standard.
16. Wireless Communications Services. Wireless Communications
Services (WCS) can be used for a variety of fixed, mobile,
radiolocation, and digital audio broadcasting satellite services.
Wireless spectrum is made available and licensed for the provision of
wireless communications services in several frequency bands subject to
Part 27 of the Commission's rules. Wireless Telecommunications Carriers
(except satellite) is the closest industry with a SBA small business
size standard applicable to these services. The SBA small business size
standard for this industry classifies a business as small if it has
1,500 or fewer employees. U.S. Census Bureau data for 2017 show that
there were 2,893 firms that operated in this industry for the entire
year. Of this number, 2,837 firms employed fewer than 250 employees.
Thus under the SBA size standard, the Commission estimates that a
majority of licensees in this industry can be considered small.
17. The Commission's small business size standards with respect to
WCS involve eligibility for bidding credits and installment payments in
the auction of licenses for the various frequency bands included in
WCS. When bidding credits are adopted for the auction of licenses in
WCS frequency bands, such credits may be available to several types of
small businesses based average gross revenues (small, very small and
entrepreneur) pursuant to the competitive bidding rules adopted in
conjunction with the requirements for the auction and/or as identified
in the designated entities section in part 27 of the Commission's rules
for the specific WCS frequency bands.
18. In frequency bands where licenses were subject to auction, the
Commission notes that as a general matter, the number of winning
bidders that qualify as small businesses at the close of an auction
does not necessarily represent the number of small businesses currently
in service. Further, the Commission does not generally track subsequent
business size unless, in the context of assignments or transfers,
unjust enrichment issues are implicated. Additionally, since the
Commission does not collect data on the number of employees for
licensees providing these services, at this time we are not able to
estimate the number of licensees with active licenses that would
qualify as small under the SBA's small business size standard.
19. 700 MHz Guard Band Licensees. The 700 MHz Guard Band
encompasses spectrum in 746-747/776-777 MHz and 762-764/792-794 MHz
frequency bands. Wireless Telecommunications Carriers (except
Satellite) is the closest industry with a SBA small business size
standard applicable to licenses providing services in these bands. The
SBA small business size standard for this industry classifies a
business as small if it has 1,500 or fewer employees. U.S. Census
Bureau data for 2017 show that there were 2,893 firms that operated in
this industry for the entire year. Of this number, 2,837 firms employed
fewer than 250 employees. Thus under the SBA size standard, the
Commission estimates that a majority of licensees in this industry can
be considered small.
20. According to Commission data as of December 2021, there were
approximately 224 active 700 MHz Guard Band licenses. The Commission's
small business size standards with respect to 700 MHz Guard Band
licensees involve eligibility for bidding credits and installment
payments in the auction of licenses. For the auction of these licenses,
the Commission defined a ``small business'' as an entity that, together
with its affiliates and controlling principals, has average gross
revenues not exceeding $40 million for the preceding three years, and a
``very small business'' an entity that, together with its affiliates
and controlling principals, has average gross revenues that are not
more than $15 million for the preceding three years. Pursuant to these
definitions, five winning bidders claiming one of the small business
status classifications won 26 licenses, and one winning bidder claiming
small business won two licenses. None of the winning bidders claiming a
small business status classification in these 700 MHz Guard Band
license auctions had an active license as of December 2021.
21. In frequency bands where licenses were subject to auction, the
Commission notes that as a general matter, the number of winning
bidders that qualify as small businesses at the close of an auction
does not necessarily represent the number of small businesses currently
in service. Further, the Commission does not generally track subsequent
business size unless, in the context of assignments or transfers,
unjust enrichment issues are implicated. Additionally, since the
Commission does not collect data on the number of employees for
licensees providing these services, at this time we are not able to
estimate the number of licensees with active licenses that would
qualify as small under the SBA's small business size standard.
22. Lower 700 MHz Band Licenses. The lower 700 MHz band encompasses
spectrum in the 698-746 MHz frequency bands. Permissible operations in
these bands include flexible fixed, mobile, and broadcast uses,
including mobile and other digital new broadcast operation; fixed and
mobile wireless commercial services (including FDD- and TDD-based
services); as well as fixed and mobile wireless uses for private,
internal radio needs, two-way interactive, cellular, and mobile
television broadcasting services. Wireless Telecommunications Carriers
(except Satellite) is the closest industry with a SBA small business
size standard applicable to licenses providing services in these bands.
The SBA small business size standard for this industry classifies a
business as small if it has 1,500 or fewer employees. U.S. Census
Bureau data for 2017 show that there were 2,893 firms that operated in
this industry for the entire year. Of this number, 2,837 firms employed
fewer than 250 employees. Thus under the SBA size standard, the
Commission estimates that a majority of licensees in this industry can
be considered small.
23. According to Commission data as of December 2021, there were
approximately 2,824 active Lower 700 MHz Band licenses. The
Commission's small business size standards with respect to Lower 700
MHz Band licensees involve eligibility for bidding
[[Page 40628]]
credits and installment payments in the auction of licenses. For
auctions of Lower 700 MHz Band licenses the Commission adopted criteria
for three groups of small businesses. A very small business was defined
as an entity that, together with its affiliates and controlling
interests, has average annual gross revenues not exceeding $15 million
for the preceding three years, a small business was defined as an
entity that, together with its affiliates and controlling interests,
has average gross revenues not exceeding $40 million for the preceding
three years, and an entrepreneur was defined as an entity that,
together with its affiliates and controlling interests, has average
gross revenues not exceeding $3 million for the preceding three years.
In auctions for Lower 700 MHz Band licenses seventy-two winning bidders
claiming a small business classification won 329 licenses, twenty-six
winning bidders claiming a small business classification won 214
licenses, and three winning bidders claiming a small business
classification won all five auctioned licenses.
24. In frequency bands where licenses were subject to auction, the
Commission notes that as a general matter, the number of winning
bidders that qualify as small businesses at the close of an auction
does not necessarily represent the number of small businesses currently
in service. Further, the Commission does not generally track subsequent
business size unless, in the context of assignments or transfers,
unjust enrichment issues are implicated. Additionally, since the
Commission does not collect data on the number of employees for
licensees providing these services, at this time we are not able to
estimate the number of licensees with active licenses that would
qualify as small under the SBA's small business size standard.
25. Upper 700 MHz Band Licenses. The upper 700 MHz band encompasses
spectrum in the 746-806 MHz bands. Upper 700 MHz D Block licenses are
nationwide licenses associated with the 758-763 MHz and 788-793 MHz
bands. Permissible operations in these bands include flexible fixed,
mobile, and broadcast uses, including mobile and other digital new
broadcast operation; fixed and mobile wireless commercial services
(including FDD- and TDD-based services); as well as fixed and mobile
wireless uses for private, internal radio needs, two-way interactive,
cellular, and mobile television broadcasting services. Wireless
Telecommunications Carriers (except Satellite) is the closest industry
with a SBA small business size standard applicable to licenses
providing services in these bands. The SBA small business size standard
for this industry classifies a business as small if it has 1,500 or
fewer employees. U.S. Census Bureau data for 2017 show that there were
2,893 firms that operated in this industry for the entire year. Of that
number, 2,837 firms employed fewer than 250 employees. Thus, under the
SBA size standard, the Commission estimates that a majority of
licensees in this industry can be considered small.
26. According to Commission data as of December 2021, there were
approximately 152 active Upper 700 MHz Band licenses. The Commission's
small business size standards with respect to Upper 700 MHz Band
licensees involve eligibility for bidding credits and installment
payments in the auction of licenses. For the auction of these licenses,
the Commission defined a ``small business'' as an entity that, together
with its affiliates and controlling principals, has average gross
revenues not exceeding $40 million for the preceding three years, and a
``very small business'' an entity that, together with its affiliates
and controlling principals, has average gross revenues that are not
more than $15 million for the preceding three years. Pursuant to these
definitions, three winning bidders claiming very small business status
won five of the twelve available licenses.
27. In frequency bands where licenses were subject to auction, the
Commission notes that as a general matter, the number of winning
bidders that qualify as small businesses at the close of an auction
does not necessarily represent the number of small businesses currently
in service. Further, the Commission does not generally track subsequent
business size unless, in the context of assignments or transfers,
unjust enrichment issues are implicated. Additionally, since the
Commission does not collect data on the number of employees for
licensees providing these services, at this time we are not able to
estimate the number of licensees with active licenses that would
qualify as small under the SBA's small business size standard.
28. Advanced Wireless Services (AWS)--(1710-1755 MHz and 2110-2155
MHz bands (AWS-1); 1915-1920 MHz, 1995-2000 MHz, 2020-2025 MHz and
2175-2180 MHz bands (AWS-2); 2155-2175 MHz band (AWS-3); 2000-2020 MHz
and 2180-2200 MHz (AWS-4). Spectrum is made available and licensed in
these bands for the provision of various wireless communications
services. Wireless Telecommunications Carriers (except Satellite) is
the closest industry with a SBA small business size standard applicable
to these services. The SBA small business size standard for this
industry classifies a business as small if it has 1,500 or fewer
employees. U.S. Census Bureau data for 2017 show that there were 2,893
firms that operated in this industry for the entire year. Of this
number, 2,837 firms employed fewer than 250 employees. Thus, under the
SBA size standard, the Commission estimates that a majority of
licensees in this industry can be considered small.
29. According to Commission data as December 2021, there were
approximately 4,472 active AWS licenses. The Commission's small
business size standards with respect to AWS involve eligibility for
bidding credits and installment payments in the auction of licenses for
these services. For the auction of AWS licenses, the Commission defined
a ``small business'' as an entity with average annual gross revenues
for the preceding three years not exceeding $40 million, and a ``very
small business'' as an entity with average annual gross revenues for
the preceding three years not exceeding $15 million. Pursuant to these
definitions, 57 winning bidders claiming status as small or very small
businesses won 215 of 1,087 licenses. In the most recent auction of AWS
licenses 15 of 37 bidders qualifying for status as small or very small
businesses won licenses.
30. In frequency bands where licenses were subject to auction, the
Commission notes that as a general matter, the number of winning
bidders that qualify as small businesses at the close of an auction
does not necessarily represent the number of small businesses currently
in service. Further, the Commission does not generally track subsequent
business size unless, in the context of assignments or transfers,
unjust enrichment issues are implicated. Additionally, since the
Commission does not collect data on the number of employees for
licensees providing these services, at this time we are not able to
estimate the number of licensees with active licenses that would
qualify as small under the SBA's small business size standard.
31. Broadband Radio Service and Educational Broadband Service.
Broadband Radio Service systems, previously referred to as Multipoint
Distribution Service (MDS) and Multichannel Multipoint Distribution
Service (MMDS) systems, and ``wireless cable,'' transmit video
programming to subscribers and provide two-way high speed data
operations using the microwave frequencies of the Broadband Radio
Service (BRS) and Educational Broadband Service (EBS) (previously
referred to as the
[[Page 40629]]
Instructional Television Fixed Service (ITFS)). Wireless cable
operators that use spectrum in the BRS often supplemented with leased
channels from the EBS, provide a competitive alternative to wired cable
and other multichannel video programming distributors. Wireless cable
programming to subscribers resembles cable television, but instead of
coaxial cable, wireless cable uses microwave channels.
32. In light of the use of wireless frequencies by BRS and EBS
services, the closest industry with a SBA small business size standard
applicable to these services is Wireless Telecommunications Carriers
(except Satellite). The SBA small business size standard for this
industry classifies a business as small if it has 1,500 or fewer
employees. U.S. Census Bureau data for 2017 show that there were 2,893
firms that operated in this industry for the entire year. Of this
number, 2,837 firms employed fewer than 250 employees. Thus under the
SBA size standard, the Commission estimates that a majority of
licensees in this industry can be considered small.
33. According to Commission data as December 2021, there were
approximately 5,869 active BRS and EBS licenses. The Commission's small
business size standards with respect to BRS involves eligibility for
bidding credits and installment payments in the auction of licenses for
these services. For the auction of BRS licenses, the Commission adopted
criteria for three groups of small businesses. A very small business is
an entity that, together with its affiliates and controlling interests,
has average annual gross revenues exceed $3 million and did not exceed
$15 million for the preceding three years, a small business is an
entity that, together with its affiliates and controlling interests,
has average gross revenues exceed $15 million and did not exceed $40
million for the preceding three years, and an entrepreneur is an entity
that, together with its affiliates and controlling interests, has
average gross revenues not exceeding $3 million for the preceding three
years. Of the ten winning bidders for BRS licenses, two bidders
claiming the small business status won 4 licenses, one bidder claiming
the very small business status won three licenses and two bidders
claiming entrepreneur status won six licenses. One of the winning
bidders claiming a small business status classification in the BRS
license auction has an active licenses as of December 2021.
34. The Commission's small business size standards for EBS define a
small business as an entity that, together with its affiliates, its
controlling interests and the affiliates of its controlling interests,
has average gross revenues that are not more than $55 million for the
preceding five (5) years, and a very small business is an entity that,
together with its affiliates, its controlling interests and the
affiliates of its controlling interests, has average gross revenues
that are not more than $20 million for the preceding five (5) years. In
frequency bands where licenses were subject to auction, the Commission
notes that as a general matter, the number of winning bidders that
qualify as small businesses at the close of an auction does not
necessarily represent the number of small businesses currently in
service. Further, the Commission does not generally track subsequent
business size unless, in the context of assignments or transfers,
unjust enrichment issues are implicated. Additionally, since the
Commission does not collect data on the number of employees for
licensees providing these services, at this time we are not able to
estimate the number of licensees with active licenses that would
qualify as small under the SBA's small business size standard.
35. The Educational Broadcasting Services. Cable-based educational
broadcasting services fall under the broad category of the Wired
Telecommunications Carriers industry. The Wired Telecommunications
Carriers industry comprises establishments primarily engaged in
operating and/or providing access to transmission facilities and
infrastructure that they own and/or lease for the transmission of
voice, data, text, sound, and video using wired telecommunications
networks. Transmission facilities may be based on a single technology
or a combination of technologies. Establishments in this industry use
the wired telecommunications network facilities that they operate to
provide a variety of services, such as wired telephony services,
including VoIP services; wired (cable) audio and video programming
distribution; and wired broadband internet services.
36. The SBA small business size standard for this industry
classifies businesses having 1,500 or fewer employees as small. U.S.
Census Bureau data for 2017 show that there were 3,054 firms in this
industry that operated for the entire year. Of this total, 2,964 firms
operated with fewer than 250 employees. Thus, under this size standard,
the majority of firms in this industry can be considered small.
Additionally, according to Commission data as of December 2021, there
were 4,477 active EBS licenses. The Commission estimates that the
majority of these licenses are held by non-profit educational
institutions and school districts and are likely small entities.
37. Radio and Television Broadcasting and Wireless Communications
Equipment Manufacturing. This industry comprises establishments
primarily engaged in manufacturing radio and television broadcast and
wireless communications equipment. Examples of products made by these
establishments are: transmitting and receiving antennas, cable
television equipment, GPS equipment, pagers, cellular phones, mobile
communications equipment, and radio and television studio and
broadcasting equipment. The SBA small business size standard for this
industry classifies businesses having 1,250 employees or less as small.
U.S. Census Bureau data for 2017 show that there were 656 firms in this
industry that operated for the entire year. Of this number, 624 firms
had fewer than 250 employees. Thus, under the SBA size standard, the
majority of firms in this industry can be considered small.
38. Software Publishers. This industry comprises establishments
primarily engaged in computer software publishing or publishing and
reproduction. Establishments in this industry carry out operations
necessary for producing and distributing computer software, such as
designing, providing documentation, assisting in installation, and
providing support services to software purchasers. These establishments
may design, develop, and publish, or publish only. The SBA small
business size standard for this industry classifies businesses having
annual receipts of $41.5 million or less as small. U.S. Census Bureau
data for 2017 indicate that 7,842 firms in this industry operated for
the entire year. Of this number 7,226 firms had revenue of less than
$25 million. Based on this data, we conclude that a majority of firms
in this industry are small.
39. Noncommercial Educational (NCE) and Public Broadcast Stations.
Noncommercial educational broadcast stations and public broadcast
stations are television or radio broadcast stations which under the
Commission's rules are eligible to be licensed by the Commission as a
noncommercial educational radio or television broadcast station and are
owned and operated by a public agency or nonprofit private foundation,
corporation, or association; or are owned and operated by a
municipality which transmits only noncommercial programs for education
purposes.
[[Page 40630]]
40. The SBA small business size standards and U.S. Census Bureau
data classify radio stations and television broadcasting separately and
both categories may include both noncommercial and commercial stations.
The SBA small business size standard for both radio stations and
television broadcasting classify firms having $41.5 million or less in
annual receipts as small. For Radio Stations, U.S. Census Bureau data
for 2017 show that 1,879 of the 2,963 firms that operated during that
year had revenue of less than $25 million per year. For Television
Broadcasting, U.S. Census Bureau data for 2017 show that 657 of the 744
firms that operated for the entire year had revenue of less than
$25,000,000. While the U.S. Census Bureau data does not indicate the
number of non-commercial stations, we estimate that under the
applicable SBA size standard the majority of noncommercial educational
broadcast stations and public broadcast stations are small entities.
41. According to Commission data as of December 31, 2022, there
were 4,590 licensed noncommercial educational radio and television
stations. In addition, the Commission estimates as of December 31,
2022, there were 383 licensed noncommercial educational (NCE)
television stations, 383 Class A TV stations, 1,912 LPTV stations and
3,122 TV translator stations. The Commission does not compile and
otherwise does not have access to financial information for these
stations that permit it to determine how many stations qualify as small
entities under the SBA small business size standards. However, given
the nature of these services, we will presume that all noncommercial
educational and public broadcast stations qualify as small entities
under the above SBA small business size standards.
42. Radio Stations. This industry is comprised of establishments
primarily engaged in broadcasting aural programs by radio to the
public. Programming may originate in their own studio, from an
affiliated network, or from external sources. The SBA small business
size standard for this industry classifies firms having $41.5 million
or less in annual receipts as small. U.S. Census Bureau data for 2017
show that 2,963 firms operated in this industry during that year. Of
this number, 1,879 firms operated with revenue of less than $25 million
per year. Based on this data and the SBA's small business size
standard, we estimate a majority of such entities are small entities.
43. The Commission estimates that as of December 31, 2022, there
were 4,484 licensed commercial AM radio stations and 6,686 licensed
commercial FM radio stations, for a combined total of 11,170 commercial
radio stations. Of this total, 11,168 stations (or 99.98%) had revenues
of $41.5 million or less in 2021, according to Commission staff review
of the BIAKelsey Media Access Pro Online Database (MAPro) on January
13, 2023, and therefore these licensees qualify as small entities under
the SBA definition. In addition, the Commission estimates that as of
December 31, 2022, there were 4,207 licensed noncommercial (NCE) FM
radio stations, 2,015 low power FM (LPFM) stations, and 8,950 FM
translators and boosters. The Commission however does not compile, and
otherwise does not have access to financial information for these radio
stations that would permit it to determine how many of these stations
qualify as small entities under the SBA small business size standard.
Nevertheless, given the SBA's large annual receipts threshold for this
industry and the nature of these radio station licensees, we presume
that all of these entities qualify as small entities under the above
SBA small business size standard.
44. We note, however, that in assessing whether a business concern
qualifies as ``small'' under the above definition, business (control)
affiliations must be included. Our estimate, therefore, likely
overstates the number of small entities that might be affected by our
action, because the revenue figure on which it is based does not
include or aggregate revenues from affiliated companies. In addition,
another element of the definition of ``small business'' requires that
an entity not be dominant in its field of operation. We are unable at
this time to define or quantify the criteria that would establish
whether a specific radio or television broadcast station is dominant in
its field of operation. Accordingly, the estimate of small businesses
to which the rules may apply does not exclude any radio or television
station from the definition of a small business on this basis and is
therefore possibly over-inclusive. An additional element of the
definition of ``small business'' is that the entity must be
independently owned and operated. Because it is difficult to assess
these criteria in the context of media entities, the estimate of small
businesses to which the rules may apply does not exclude any radio or
television station from the definition of a small business on this
basis and similarly may be over-inclusive.
45. FM Translator Stations and Low-Power FM Stations. FM
translators and Low Power FM Stations are classified in the industry
for Radio Stations. The Radio Stations industry comprises
establishments primarily engaged in broadcasting aural programs by
radio to the public. Programming may originate in their own studio,
from an affiliated network, or from external sources. The SBA small
business size standard for this industry classifies firms having $41.5
million or less in annual receipts as small. U.S. Census Bureau data
for 2017 show that 2,963 firms operated during that year. Of that
number, 1,879 firms operated with revenue of less than $25 million per
year. Therefore, based on the SBA's size standard we conclude that the
majority of FM Translator stations and Low Power FM Stations are small.
Additionally, according to Commission data, as of December 31, 2022,
there were 8,950 FM Translator Stations and 2,015 Low Power FM licensed
broadcast stations. The Commission however does not compile and
otherwise does not have access to information on the revenue of these
stations that would permit it to determine how many of the stations
would qualify as small entities. For purposes of this regulatory
flexibility analysis, we presume the majority of these stations are
small entities.
46. Television Broadcasting. This industry is comprised of
``establishments primarily engaged in broadcasting images together with
sound.'' These establishments operate television broadcast studios and
facilities for the programming and transmission of programs to the
public. These establishments also produce or transmit visual
programming to affiliated broadcast television stations, which in turn
broadcast the programs to the public on a predetermined schedule.
Programming may originate in their own studio, from an affiliated
network, or from external sources. The SBA small business size standard
for this industry classifies businesses having $41.5 million or less in
annual receipts as small. 2017 U.S. Census Bureau data indicate that
744 firms in this industry operated for the entire year. Of that
number, 657 firms had revenue of less than $25,000,000. Based on this
data we estimate that the majority of television broadcasters are small
entities under the SBA small business size standard.
47. As of December 31, 2022, there were 1,375 licensed commercial
television stations. Of this total, 1,282 stations (or 93.2%) had
revenues of $41.5 million or less in 2021, according to Commission
staff review of the BIAKelsey Inc. Media Access Pro Online Television
Database (MAPro) on January 13, 2023, and therefore these
[[Page 40631]]
licensees qualify as small entities under the SBA definition. In
addition, the Commission estimates as of December 31, 2022, there were
383 licensed noncommercial educational (NCE) television stations, 383
Class A TV stations, 1,912 LPTV stations and 3,122 TV translator
stations. The Commission however does not compile, and otherwise does
not have access to financial information for these television broadcast
stations that would permit it to determine how many of these stations
qualify as small entities under the SBA small business size standard.
Nevertheless, given the SBA's large annual receipts threshold for this
industry and the nature of these television station licensees, we
presume that all of these entities qualify as small entities under the
above SBA small business size standard.
48. Cable and Other Subscription Programming. The U.S. Census
Bureau defines this industry as establishments primarily engaged in
operating studios and facilities for the broadcasting of programs on a
subscription or fee basis. The broadcast programming is typically
narrowcast in nature (e.g., limited format, such as news, sports,
education, or youth-oriented). These establishments produce programming
in their own facilities or acquire programming from external sources.
The programming material is usually delivered to a third party, such as
cable systems or direct-to-home satellite systems, for transmission to
viewers. The SBA small business size standard for this industry
classifies firms with annual receipts less than $41.5 million as small.
Based on U.S. Census Bureau data for 2017, 378 firms operated in this
industry during that year. Of that number, 149 firms operated with
revenue of less than $25 million a year and 44 firms operated with
revenue of $25 million or more. Based on this data, the Commission
estimates that the majority of firms operating in this industry are
small.
49. Cable System Operators (Rate Regulation Standard). The
Commission has developed its own small business size standard for the
purpose of cable rate regulation. Under the Commission's rules, a
``small cable company'' is one serving 400,000 or fewer subscribers
nationwide. Based on industry data, there are about 420 cable companies
in the U.S. Of these, only seven have more than 400,000 subscribers. In
addition, under the Commission's rules, a ``small system'' is a cable
system serving 15,000 or fewer subscribers. Based on industry data,
there are about 4,139 cable systems (headends) in the U.S. Of these,
about 639 have more than 15,000 subscribers. Accordingly, the
Commission estimates that the majority of cable companies and cable
systems are small.
50. Cable System Operators (Telecom Act Standard). The
Communications Act of 1934, as amended, contains a size standard for a
``small cable operator,'' which is ``a cable operator that, directly or
through an affiliate, serves in the aggregate fewer than one percent of
all subscribers in the United States and is not affiliated with any
entity or entities whose gross annual revenues in the aggregate exceed
$250,000,000.'' For purposes of the Telecom Act Standard, the
Commission determined that a cable system operator that serves fewer
than 677,000 subscribers, either directly or through affiliates, will
meet the definition of a small cable operator based on the cable
subscriber count established in a 2001 Public Notice. Based on industry
data, only six cable system operators have more than 677,000
subscribers. Accordingly, the Commission estimates that the majority of
cable system operators are small under this size standard. We note
however, that the Commission neither requests nor collects information
on whether cable system operators are affiliated with entities whose
gross annual revenues exceed $250 million. Therefore, we are unable at
this time to estimate with greater precision the number of cable system
operators that would qualify as small cable operators under the
definition in the Communications Act.
51. Satellite Telecommunications. This industry comprises firms
``primarily engaged in providing telecommunications services to other
establishments in the telecommunications and broadcasting industries by
forwarding and receiving communications signals via a system of
satellites or reselling satellite telecommunications.'' Satellite
telecommunications service providers include satellite and earth
station operators. The SBA small business size standard for this
industry classifies a business with $35 million or less in annual
receipts as small. U.S. Census Bureau data for 2017 show that 275 firms
in this industry operated for the entire year. Of this number, 242
firms had revenue of less than $25 million. Additionally, based on
Commission data in the 2021 Universal Service Monitoring Report, as of
December 31, 2020, there were 71 providers that reported they were
engaged in the provision of satellite telecommunications services. Of
these providers, the Commission estimates that approximately 48
providers have 1,500 or fewer employees. Consequently using the SBA's
small business size standard, a little more than one-half of these
providers can be considered small entities.
52. All Other Telecommunications. This industry is comprised of
establishments primarily engaged in providing specialized
telecommunications services, such as satellite tracking, communications
telemetry, and radar station operation. This industry also includes
establishments primarily engaged in providing satellite terminal
stations and associated facilities connected with one or more
terrestrial systems and capable of transmitting telecommunications to,
and receiving telecommunications from, satellite systems. Providers of
internet services (e.g. dial-up ISPs) or voice over internet protocol
(VoIP) services, via client-supplied telecommunications connections are
also included in this industry. The SBA small business size standard
for this industry classifies firms with annual receipts of $35 million
or less as small. U.S. Census Bureau data for 2017 show that there were
1,079 firms in this industry that operated for the entire year. Of
those firms, 1,039 had revenue of less than $25 million. Based on this
data, the Commission estimates that the majority of ``All Other
Telecommunications'' firms can be considered small.
53. Direct Broadcast Satellite (``DBS'') Service. DBS service is a
nationally distributed subscription service that delivers video and
audio programming via satellite to a small parabolic ``dish'' antenna
at the subscriber's location. DBS is included in the Wired
Telecommunications Carriers industry which comprises establishments
primarily engaged in operating and/or providing access to transmission
facilities and infrastructure that they own and/or lease for the
transmission of voice, data, text, sound, and video using wired
telecommunications networks. Transmission facilities may be based on a
single technology or combination of technologies. Establishments in
this industry use the wired telecommunications network facilities that
they operate to provide a variety of services, such as wired telephony
services, including VoIP services, wired (cable) audio and video
programming distribution; and wired broadband internet services. By
exception, establishments providing satellite television distribution
services using facilities and infrastructure that they operate are
included in this industry.
54. The SBA small business size standard for Wired
Telecommunications Carriers classifies firms having 1,500 or fewer
employees as small. U.S. Census
[[Page 40632]]
Bureau data for 2017 show that 3,054 firms operated in this industry
for the entire year. Of this number, 2,964 firms operated with fewer
than 250 employees. Based on this data, the majority of firms in this
industry can be considered small under the SBA small business size
standard. According to Commission data however, only two entities
provide DBS service--DIRECTV (owned by AT&T) and DISH Network, which
require a great deal of capital for operation. DIRECTV and DISH Network
both exceed the SBA size standard for classification as a small
business. Therefore, we must conclude based on internally developed
Commission data, in general DBS service is provided only by large
firms.
D. Description of Projected Reporting, Recordkeeping, and Other
Compliance Requirements for Small Entities
55. We expect the actions proposed in the Further Notice, if
adopted, will impose additional reporting, recordkeeping and other
compliance obligations on small as well as other entities who are
Participating CMS Providers voluntarily participating in WEA.
56. At this time the Commission cannot quantify the cost of
compliance for small entities to comply with the proposals and all of
the matters that we seek comment on in the Further Notice. However, we
have conducted an analysis estimating the total costs that would be
incurred by all Participating CMS providers as a group. We anticipate
that the proposed rules will result in costs associated with modifying
standards and software, and recordkeeping and reporting costs for
Participating CMS Providers. In the Further Notice, we seek comment
whether adopting all these proposals as a package may result in a cost
savings as opposed to having to modify standards and software in
response to several, incremental policy changes. Based on our analysis,
it is likely that small entities will have to hire professionals to
comply with our proposals, if adopted. Below we discuss some
anticipated reporting, recordkeeping and other compliance obligations
and our cost analysis estimating certain costs.
57. WEA Database. The Commission proposes the creation of a
Commission-hosted WEA Database that would contain WEA availability and
performance information. All small and other Participating CMS
Providers would be required to report their level of WEA participation
in the WEA Database regardless of whether they elect to transmit WEA
messages. Participating CMS Providers that elect to transmit WEA alert
messages will be required to elect to participate and electronically
file the participation election in the WEA Database. Participating CMS
Providers' WEA election should state whether they elect to participate
in WEA in whole, in part, or whether they elect not to participate.
Their filings would also be required to identify the entities on behalf
of which they are filing (including the subsidiary companies on behalf
of which their election is filed, the ``doing business as'' names under
which the Participating CMS Provider offers WEA, and the Mobile Virtual
Network Operators (MVNOs) and wireless resellers through which the
Participating CMS Provider offers WEA), specify the geographic
locations in which they do and do not offer WEA, and identify the
mobile devices that the Participating CMS Provider offers that are WEA-
capable. We also propose to require that Participating CMS Providers'
WEA Database filing include the names of all wireless service providers
that use their network to deliver WEA messages to the public (or do not
deliver WEA messages at all, in the case of entities electing not to
participate in WEA) and identify all mobile devices that the
Participating CMS Provider offers that are WEA-capable. Additionally,
we propose to require small and other Participating CMS Providers to
update the WEA Database within 30 days of any change in their
participation in WEA.
58. Performance Measures Reporting. In the Further Notice, we
propose performance measures for reliability, accuracy, and speed that
small and other Participating CMS Providers will be required to meet
for each WEA message it sends and to provide performance data to the
Commission.
59. Language and Multimedia Support. To make WEA messages more
accessible and to expand their reach, in the Further Notice we propose
to require small and other Participating CMS Providers' WEA-capable
mobile devices to translate English-language alert messages that they
receive into the subscriber's default language preference. If adopted,
compliance with this obligation will require small and other
Participating CMS providers to support Chinese, Tagalog, Vietnamese,
Arabic, French, Korean, Russian, Haitian Creole, German, Hindi,
Portuguese, and Italian, in addition to English and Spanish alerts. Our
proposed requirements that Participating CMS Providers transmit
``thumbnail-sized'' images in WEA alert messages could also improve
accessibility for individuals with disabilities and individuals that do
not speak English. To comply with our proposed multimedia support
requirement small and other Participating CMS Providers would also be
required support mobile devices' presentation of maps that include at
least the following elements: shape of the target area; user location
relative to the target area and a graphical representation of the
geographic area in which both the targeted area and user are located.
60. Cost Estimates. The Commission estimates a $39.9 million one-
time cost for all Participating CMS Providers to update the WEA
standards and software necessary to comply with our proposed WEA
availability reporting, automated WEA performance reporting, support
for template alerting in the twelve most common languages in addition
to English and Spanish, support for multimedia infographic alerting,
support for incorporating location-aware maps into WEA through an API,
enabling of alerting authorities to send alerts without the associated
attention signal, allowing of consumers to cache their receipt of WEA,
and support for additional testing. This figure consists of
approximately $814,000 to update the applicable WEA standards and
approximately $39.1 million to update the applicable software. The
Commission estimates a $422,500 annually recurring cost for all
Participating CMS Providers to report WEA availability and performance
information to the WEA Database. This figure consists of approximately
$139,000 to report information about the availability of WEA and
$285,500 to report information about WEA's performance.
61. We derived the one-time $39.9 million cost estimate based on
several calculations. Our estimate to update the applicable WEA
standards is based on the cost of modifying standards using annual
compensation for 30 network engineers compensated at the national
average for their field ($120,650/year or $58/hour), plus annual
benefits ($60,325/year or 29/hour) working for the amount of time that
it takes to develop a standard (one hour every other week for one year,
26 hours) for 12 distinct standards. This is calculated as follows: 30
network engineers x ($58 + $29) per hour per network engineer x 26
hours per standard x 12 standards = $814,320, a figure that we round to
$814,000 to avoid the false appearance of precision in our estimate.
Our cost estimate to implement the necessary software changes
calculated the cost of modifying software as the annual compensation
for a software developer compensated at the national average for
[[Page 40633]]
their field ($120,990/year), plus annual benefits ($60,495/year)
working for the amount of time that it takes to develop software (ten
months) at each of the 76 CMS Providers that participate in WEA.
62. In the Supporting Document of Study Area Boundary Data
Reporting in Esri Shapefile Format, the Office of Information and
Regulatory Affairs estimates that it takes an average of 26 hours for a
data scientist to modify a shapefile. We believe submitting WEA
availability information in shapefile format should require less time
than modifying a shapefile. Therefore, we believe 26 hours would be an
upper bound of the time required for a Participating CMS Provider to
report its WEA availability in shapefile format. Given that the median
wage rate is $48.52/hour for data scientists, with a 45% markup for
benefits, we arrive at $70.40 as the hourly compensation rate for a
data scientist. We estimate an aggregate cost of WEA availability
reporting to be approximately $139,000 ([ap] $70.40 per hour x 26 hours
x 76 providers), which may be recurring on an annual basis since
availability may change and need to be updated over time.
63. We expect that the process of data collection and data
submission would require minimal human intervention. Although we
anticipate such performance reporting would be largely automated once
it is set up, we estimate a routine administrative monitoring cost that
Participating CMS Providers may still incur when they file the
performance report for each alert incident. We estimate that, for each
alert, a provider will need an office administrator, who is compensated
at $27 hour, to spend 0.5 hours in monitoring each data transmission.
At the aggregate level, we believe there will be 21,000 performance
reports transmitted to the WEA database, resulting in a $283,500 annual
recurring cost at the aggregate level. Given that WEA was used 70,000
times over the last decade, we estimate that 7,000 alerts (= 70,000/10
years) were issued per year. According to 2022 Communications
Marketplace Report, nearly 95% of consumers have at least three
wireless provider options in their areas. Therefore, we estimate that
the total number of performance reports that need to be filed would be
21,000 (= 7,000 alerts x 3 providers per alert). Assuming each alert
take an additional 0.5 hours for an office administrator to process for
Participating CMS Provider at a compensation rate of $27 per hour, the
total additional recurring cost is $283,500 (= $27/hour x 0.5 hours x
21,000 reports) per year.
64. To help the Commission more fully evaluate the cost of
compliance for small entities should our proposals be adopted, in the
Further Notice, we request comments on the cost implications of our
proposals and ask whether there are more efficient and less burdensome
alternatives (including cost estimates) for the Commission to consider.
We expect the information we received in comments including cost and
benefit analyses, to help the Commission identify and evaluate relevant
matters for small entities, including compliance costs and other
burdens that may result from the proposals and inquiries we make in the
Further Notice.
E. Steps Taken To Minimize the Significant Economic Impact on Small
Entities, and Significant Alternatives Considered
65. The RFA requires an agency to describe any significant,
specifically small business alternatives that it has considered in
reaching its proposed approach, which may include the following four
alternatives (among others): ``(1) the establishment of differing
compliance or reporting requirements or timetables that take into
account the resources available to small entities; (2) the
clarification, consolidation, or simplification of compliance or
reporting requirements under the rule for such small entities; (3) the
use of performance, rather than design, standards; and (4) and
exemption from coverage of the rule, or any part thereof, for such
small entities.
66. The Commission has taken steps to minimize the impact of the
proposals in the Further Notice as a general matter, and specifically
targeting small entities, has sought comment on the extent to which we
can limit the overall economic impact of these proposed requirements if
we provide increased flexibility for small entities. We believe that
the proposals to improve and enhance WEA in the Further Notice, are the
most efficient and least burdensome approach. Below we discuss some
specific actions taken and alternatives considered by the Commission in
the Further Notice.
67. Making WEA More Accessible. Our proposals to make WEA more
accessible considered feedback and information from industry
participants and the Communications Security, Reliability and
Interoperability Council VIII (CSRIC VIII) which provided real-world
insight to better inform the Commission on currently available
technologies that could be leveraged to accomplish our objectives in a
cost-effective manner. Requiring small and other Participating CMS
providers to support the most common languages spoken in the U.S. is
based on our belief that machine language translation technologies have
matured sufficient to support such a requirement. Industry information
supports our belief and CSRIC VIII reports Participating CMS Providers
may be able to leverage machine translation technologies such as Google
Cloud Translation and Apple Translate that is pre-installed on many
WEA-capable mobile devices using an application programming interface
(API) to make WEA messages accessible to every major language group in
the U.S. Our proposal of the expanded language support requirement with
an approach that gives small Participating CMS Providers the potential
to leverage existing technologies that are already pre-installed in
many of their WEA capable handsets should reduce the economic impact
for small Participating CMS Providers.
68. To support multilingual WEA, we also considered template-based
alerts which are being utilized by the New York City Emergency
Management Department through its Notify NYC application to support
multilingual alerting in 14 different languages. This application
presents an English-language message, along with a link to 13 other
pre-scripted translations. The alert message translations have been
written by people fluent in the languages and vetted with native
speakers from language communities. In the Further Notice we seek
comment on our proposed requirement and on alternative approaches to
promoting multilingual WEA.
69. More Seamless Integration of WEA. To integrate WEA more
seamlessly into people's lives we took actions to facilitate more
effective WEA public awareness exercises. We propose allowing small and
other Participating CMS Providers to support up to two annual end-to-
end WEA tests per alerting authority that the consumers receive by
default, provided that the alerting authority: (1) conducts outreach
and notifies the public in advance of the planned WEA test and that no
emergency is, in fact, occurring; (2) include in its test message that
the alert is only a test; (3) coordinates the test among Participating
CMS Providers, state and local emergency authorities, relevant State
Emergency Communications Committees (SECCs), and first responder
organizations, and (4) provides notification to the public in widely
accessible formats that the test is only a test. If adopted, this
proposal would remove the requirement for small and other alerting
authorities to request
[[Page 40634]]
waiver for up to two annual end-to-end WEA tests and the associated
costs of making such a request. Moreover, the proposed conditions are
the same conditions applicable for alerting authorities to conduct EAS
Live Code Tests.
70. Establishing a WEA Database to Promote Transparency about WEA
Availability and Benchmark WEA Performance. In the Further Notice we
propose to adopt reliability, accuracy and speed benchmarks for WEA,
and performance minimums that small and other Participating CMS
Providers must satisfy to improve the effectiveness of WEA, and that
are consistent with the recommendations in the Government
Accountability Office (GAO) Report. We also propose to require small
and other Participating CMS Providers to submit performance
reliability, accuracy, and speed data for all WEA alert messages and
for State/Local WEA Tests.
71. Further, as an alternative, or in addition to, the requirements
proposed above to ensure WEA's minimum performance, we considered and
seek comment on whether to require small and other Participating CMS
Providers to take measures to improve WEA's reliability and accuracy,
and on what other potential technical measures we could require to
optimize the reliability, accuracy, or speed of the WEA system.
72. We also considered in the alternative, and in the Further
Notice seek comment on, the feasibility of measuring WEA's performance
using staged devices as proposed by CSRIC VIII. Regarding this
alternative we inquire, (1) whether small and other Participating CMS
Providers could capture actionable information about WEA's performance
by conducting regular testing using devices positioned in and around
the target area of a Required Monthly Test (RMT); (2) could such a
testing and performance measurement requirement also leverage State/
Local WEA Tests or leverage alerting authority volunteers to supplement
their own; (3) whether small and other Participating CMS Providers
could use staged devices to annually measure WEA's performance on a
representative sample of handsets and in representative environments,
including dense urban, urban, suburban, and rural areas; (4) whether,
and if so, how the resulting data collected would differ in quality
from the data that we propose to collect today and (5) whether there
would be any limitations to the public safety benefits of measuring
performance using staged devices. We seek comment these inquiries, and
on whether there would be any cost or time savings associated with this
approach if small and other Participating CMS Providers had to update
network and mobile device firmware to measure WEA's performance using
staged devices.
73. WEA Database. In the preceding section we discussed our
proposal in the Further Notice to create a Commission-hosted WEA
database containing information filed by small and other Participating
CMS Providers that would allow alerting authorities to access and
review information about WEA's availability and performance in their
jurisdictions. We anticipate that the WEA Database would be an
interactive portal where small and other Participating CMS Providers
submit information about the availability and performance of WEA on
their networks, and where such information could be readily accessible
to Participating CMS Providers, alerting authorities, and the public.
Our decision to propose the creation of a WEA Database contemplated
what would be the most cost-effective mechanism for small and other
Participating CMS Providers to submit WEA elections and performance
information into the WEA Database. Consistent with this objective, in
the Further Notice we propose to support electronic filings for WEA
elections that leverage GIS shapefiles, drop-down menus, and freeform
text where appropriate. We envision that WEA performance data that only
requires entry of specific numbers or times would be simpler and less
costly to submit. We also recognize however, that our proposal may
require filings to be made frequently, particularly as updated lists of
WEA-capable mobile devices or new performance data on new alerts need
to be submitted. Thus, we considered how to best approach data
collection for the WEA Database while minimizing costs and other
burdens for small and other Participating CMS Providers, such as
whether to utilize an application programming interface (API) that
would facilitate the automated filing of data. We seek comment on these
matters in the Further Notice, as well as input on other factors the
Commission should consider when designing the data submission elements
of the WEA database.
74. There may be alternative approaches to our WEA Database for
performance reporting that might strike a better balance between the
need that the Commission has identified to provide alerting authorities
with access to WEA performance information, while limiting the impact
of countervailing considerations, such as costs, development time, or
privacy concerns. An alternative recommended by CSRIC VIII proposes a
requirement that would use an automated email to convey WEA performance
reporting information from Participating CMS Providers to an alerting
authority or a centralized reporting location for each sent WEA. CSRIC
VIII recommends that the details of this approach should be worked out
between alerting authorities, PBS, and Participating CMS Providers. In
the Further Notice, we seek comment on the utility of WEA performance
information communicated by email directly to alerting authorities,
either in addition or as an alternative to a WEA database, and
encourage WEA stakeholders to file detailed proposals of how this
alternative approach could work in practice.
75. Compliance Timeframe. To minimize any significant impact our
proposed rules may have on small entities, as an alternative to the
compliance timeframes we propose in the Further Notice we inquire and
seek comment on whether it is appropriate to allow Participating CMS
Providers that are small- or medium-sized businesses additional time to
comply. The compliance deadline in the Further Notice for the proposed
rules to enhance WEA's language support and integrate WEA more
seamlessly into people's lives is 30 months after the publication of
final rules in the Federal Register. The compliance deadline in the
Further Notice for the proposed rules to improve WEA's effectiveness
with multimedia content is 36 months after the publication of final
rules in the Federal Register. To facilitate more effective WEA public
awareness exercises, Participating CMS Providers would be authorized to
support up to two annual end-to-end WEA tests per alerting authority 30
days after the Public Safety and Homeland Security Bureau issues a
Public Notice announcing OMB approval of any new information collection
requirements associated with this rule change.
76. The compliance deadline in the Further Notice for the proposed
rules associated with developing measurable goals and performance
measures for WEA is 30 months after the publication of final rules in
the Federal Register or within 30 days of the Public Safety and
Homeland Security Bureau's publication of a public notice announcing
that the WEA Database is ready to accept filings, whichever is later.
This includes the proposed rules requiring small and other
Participating CMS Providers to satisfy WEA performance minimums and
submit reports measuring WEA's performance. Further, we seek specific
comment on
[[Page 40635]]
whether to offer an extended compliance timeframe for Participating CMS
Providers that are small- and medium-sized businesses, which may have
different network resource constraints than the nationwide
Participating CMS Providers. Additionally, we propose to require
Participating CMS Providers to refresh their elections to participate
in WEA using the WEA Database within 30 days of the Public Safety and
Homeland Security Bureau's publication of a public notice announcing,
(1) OMB approval of any new information collection requirements and (2)
that the WEA Database is ready to accept filings and seek comment on
this proposal.
77. The Commission expects to more fully consider the economic
impact and alternatives for small entities following the review of
comments filed in response to the Further Notice, including costs and
benefits analyses. Having data on the costs and economic impact of
proposals and approaches will `allow the Commission to better evaluate
options and alternatives to minimize any significant economic impact on
small entities that may result from the proposals and approaches raised
in the Further Notice. The Commission's evaluation of this information
will shape the final alternatives it considers to minimize any
significant economic impact that may occur on small entities, the final
conclusions it reaches and any final rules it promulgates in this
proceeding.
F. Federal Rules That May Duplicate, Overlap, or Conflict With the
Proposed Rules
78. None.
List of Subjects in 47 CFR Part 10
Communications common carriers.
Federal Communications Commission.
Katura Jackson,
Federal Register Liaison Officer.
Proposed Rules
For the reasons set forth above, Part 10 of title 47 of the Code of
Federal Regulations is amended as follows:
PART 10--WIRELESS EMERGENCY ALERTS
0
1. The authority citation for part 10 is revised to read as follows:
Authority: 47 U.S.C Sec. Sec. 151, 152, 154(i), 154(n), 301,
303(b), 303(e), 303(g), 303(j), 303(r), 307, 309, 316, 403, 544(g),
6061201(a), (b), (c), (f), 1203, 1204, 1206.
0
2. Amend Sec. 10.10 by revising paragraph (j), redesignating
paragraphs (k) and (l) as paragraphs (l) and (m), and adding paragraph
(k) to read as follows:
Sec. 10.10 Definitions.
* * * * *
(j) Mobile Devices. Any customer equipment used to receive
commercial mobile service.
(k) WEA-Capable Mobile Devices. Mobile devices, as defined
paragraph (j) of this section, that support the Subpart E Equipment
Requirements.
* * * * *
0
3. Revise Sec. 10.210 to read as follows:
Sec. 10.210 WEA participation election procedures.
(a) A CMS provider that elects to transmit WEA Alert Messages must
elect to participate in part or in whole, as defined by Sec. 10.10(l)
and (m), and shall electronically file in the Commission's WEA Database
attesting that the Provider:
(1) Agrees to transmit such alerts in a manner consistent with the
technical standards, protocols, procedures, and other technical
requirements implemented by the Commission; and
(2) Commits to support the development and deployment of technology
for the ``C'' interface, the CMS provider Gateway, the CMS provider
infrastructure, and mobile devices with WEA functionality and support
of the CMS provider selected technology.
(b) A CMS Provider that elects to participate in WEA must disclose
the following information in their election filed in the Commission's
WEA Database:
(1) The entities on behalf of which the Participating CMS Provider
files its election, including the subsidiary companies on behalf of
which their election is filed, the ``doing business as'' names under
which a Participating CMS Provider offers WEA, and the Mobile Virtual
Network Operators (MVNOs) and wireless resellers through which the
Participating CMS Provider offers WEA;
(2) The extent to which the Participating CMS Provider offers WEA
in the entirety of their geographic service area, as demonstrated by
the following:
(i) a map of their wireless coverage area in shapefile format;
(ii) to the extent that it differs from their wireless coverage
area specified in response to paragraph (b)(2)(i) of this section, a
map of the geographic areas to which they elect to transmit WEA alert
messages in shapefile format.
(3) The extent to which all WEA-capable mobile devices that the
Participating CMS Provider offers at the point of sale are WEA-capable,
as demonstrated by the following:
(i) the mobile devices, as defined in Sec. 10.10(j), that the
Participating CMS Provider offers at their point of sale;
(ii) the WEA-capable mobile devices, as defined in Sec. 10.10(k),
that the Participating CMS Provider offers at their point of sale.
(c) If the terms of a CMS Provider's WEA participation change in
any manner described by paragraph (b) of this section, it must update
the information about its WEA participation disclosed pursuant to that
paragraph within 30 days such that the information in the WEA Database
accurately reflects the terms of their WEA participation.
(d) A CMS Provider that elects not to transmit WEA Alert Messages
shall file electronically in the Commission's WEA Database attesting to
that fact, and include the subsidiary companies, the CMS Provider's
``doing business as'' names, MVNOs, and wireless resellers on behalf of
which the election is filed.
(e) CMS Providers shall file their elections electronically into
the WEA Database.
0
4. Revise Sec. 10.280 to read as follows:
Sec. 10.280 Subscribers' right to opt out of WEA notifications.
(a) CMS providers may provide their subscribers with the option to
opt out of the ``Child Abduction Emergency/AMBER Alert,'' ``Imminent
Threat Alert'' and ``Public Safety Message'' classes of Alert Messages.
(b) CMS providers shall provide their subscribers with a distinct
option to durably turn off WEA's audio attention signal and vibration
cadence for all alerts received.
(c) CMS providers shall provide their subscribers with the option
to opt out of the collection of WEA performance analytic information
described by Sec. 10.500(i).
(d) CMS providers shall provide their subscribers with a clear
indication of what each option means, and provide examples of the types
of messages the customer may not receive as a result of opting out.
0
5. Amend Sec. 10.330 by adding paragraph (d) to read as follows
Sec. 10.330 Provider infrastructure requirements.
* * * * *
(d) Collecting the data elements necessary to measure WEA's
performance, as defined in section 10.360.
0
6. Amend Sec. 10.350 by adding paragraph (d) to read as follows:
Sec. 10.350 WEA testing and proficiency training requirements.
* * * * *
[[Page 40636]]
(d) Public Awareness Tests. Participating CMS Providers may
participate in no more than two (2) WEA System tests per calendar year
that the public receives by default to raise public awareness, provided
that the entity conducting the test:
(i) Conducts outreach and notifies the public before the test that
live event codes will be used, but that no emergency is, in fact,
occurring;
(ii) To the extent technically feasible, states in the test message
that the event is only a test;
(iii) Coordinates the test among Participating CMS Providers and
with state and local emergency authorities, the relevant SECC (or
SECCs, if the test could affect multiple states), and first responder
organizations, such as PSAPs, police, and fire agencies); and,
(iv) Provides in widely accessible formats the notification to the
public required by this paragraph that the test is only a test and is
not a warning about an actual emergency.
0
7. Add Sec. 10.360 to subpart C to read as follows:
Sec. 10.360 Performance Reporting.
Participating CMS Providers are required to transmit performance
data to the Commission's WEA Database regarding WEA's reliability,
accuracy and speed.
0
8. Revise Sec. 10.450 to read as follows:
Sec. 10.450 Geographic targeting.
(a) This section establishes minimum requirements for the
geographic targeting of Alert Messages. A Participating CMS Provider
will determine which of its network facilities, elements, and locations
will be used to geographically target Alert Messages. A Participating
CMS Provider must deliver any Alert Message that is specified by a
circle or polygon to an area that matches the specified circle or
polygon.
(b) A Participating CMS Provider is considered to have matched the
target area they meet both of the following conditions:
(1) Reliability. Deliver an Alert Message to 100 percent of WEA-
capable Mobile Devices that are located within a Participating CMS
Provider's WEA coverage area and are located within an Alert Message's
geographic target area during an Alert Message's active period.
(2) Accuracy. Do not present an Alert Message on mobile devices
located farther than 0.1 miles outside the Alert Message's target area.
0
9. Revise Sec. 10.460 to read as follows:
Sec. 10.460 WEA Transmission Speed.
No more than 5 minutes shall elapse for 99% of mobile devices from
the time that a Participating CMS Provider receives an alert message at
the CMS Alert Gateway and the time that mobile devices present the
alert message based on aggregated, annualized data submitted to the WEA
Database.
0
10. Add Sec. 10.490 to subpart D to read as follows:
Sec. 10.490 Multimedia support.
(a) Participating CMS Providers are required to transmit
``thumbnail-sized'' images in WEA alert messages. A thumbnail sized
image meets or exceeds each of the following parameters: 1.5'' x 1.5''
in size with a resolution of 72 dots per inch consisting of 120 x 120
pixels in 8 bit color scale.
(b) Participating CMS Providers are required support mobile
devices' presentation of maps that include at least the following
elements:
1. Shape of the target area
2. User location relative to the target area
3. A graphical representation of the geographic area in which both
the targeted area and user are located.
0
11. Amend Sec. 10.500 by revising paragraph (e) and adding paragraphs
(i) and (j) to read as follows:
Sec. 10.500 General requirements.
* * * * *
(e) Extraction of alert content in English or translation of alert
content into the subscriber's preferred language;
* * * * *
(i) Logging and making available to the CMS network the data
elements necessary to measure WEA's performance, as defined in Sec.
10.360;
(j) Any additional functions necessary to support the Subpart D
Alert Message Requirements
0
12. Amend Sec. 10.520 by adding paragraph (f) to read as follows:
Sec. 10.520 Common audio attention signal.
* * * * *
(f) Participating CMS Providers and mobile device manufacturers
must provide alerting authorities with the option to send WEA Alert
Messages without triggering the audio attention signal.
0
13. Amend Sec. 10.530 by adding paragraph (d) to read as follows:
Sec. 10.530 Common vibration cadence.
* * * * *
(d) Participating CMS Providers and mobile device manufacturers
must provide alerting authorities with the option to send WEA Alert
Messages without triggering the common vibration cadence.
[FR Doc. 2023-12725 Filed 6-20-23; 8:45 am]
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