Older Americans Act: Grants to State and Community Programs on Aging; Grants to Indian Tribes for Support and Nutrition Services; Grants for Supportive and Nutritional Services to Older Hawaiian Natives; and Allotments for Vulnerable Elder Rights Protection Activities, 39568-39650 [2023-12829]
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DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Administration for Community Living
45 CFR Parts 1321, 1322, 1323, and
1324
RIN 0985–AA17
Older Americans Act: Grants to State
and Community Programs on Aging;
Grants to Indian Tribes for Support
and Nutrition Services; Grants for
Supportive and Nutritional Services to
Older Hawaiian Natives; and
Allotments for Vulnerable Elder Rights
Protection Activities
Administration for Community
Living (ACL), Department of Health and
Human Services (HHS).
ACTION: Notice of proposed rulemaking.
AGENCY:
The Administration for
Community Living (ACL) within The
Department of Health and Human
Services (‘‘the Department’’ or HHS) is
issuing this notice of proposed
rulemaking (NPRM) to modernize the
implementing regulations of the Older
Americans Act of 1965 (‘‘the Act’’ or
OAA), which have not been
substantially altered since their
promulgation in 1988. These changes
advance the policy goals of the Older
Americans Act as articulated by
Congress, including equity in service
delivery, accountability for funds
expended, and clarity of administration
for the Administration for Community
Living and its grantees. Our proposals
will ultimately facilitate improved
service delivery and enhanced benefits
for OAA participants, particularly those
in greatest economic need and greatest
social need consistent with the statute.
DATES: To be assured consideration,
comments must be received at the
address provided below, no later than
August 15, 2023.
ADDRESSES: You may submit comments,
including mass comment submissions,
to this proposed rule, identified by RIN
Number 0985–AA17, by any of the
following methods:
1. Electronically. You may submit
electronic comments on this regulation
to https://www.regulations.gov. Follow
the ‘‘Submit a comment’’ instructions.
2. Regular, Express, or Overnight
Mail: You may mail written comments
to the following address ONLY:
Administration on Aging,
Administration for Community Living,
Department of Health and Human
Services, Attention: ACL–AA17–P, 330
C Street SW, Washington, DC 20201.
Do not include any personally
identifiable information (such as name,
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address, or other contact information) or
confidential business information that
you do not want publicly disclosed. All
comments may be posted without
change to content to https://
www.regulations.gov and can be
retrieved by most internet search
engines. No deletions, modifications, or
redactions will be made to comments
received.
We will consider all comments
received or officially postmarked by the
methods and due date specified above,
but because of the large number of
public comments we normally receive
on Federal Register documents, we are
not able to provide individual
acknowledgements of receipt. Please
allow sufficient time for mailed
comments to be timely received in the
event of delivery or security delays.
Electronic comments with attachments
should be in Microsoft Word or Portable
Document Format (PDF).
Please note that comments submitted
by fax or email, and those submitted or
postmarked after the comment period,
will not be accepted.
Inspection of Public Comments: All
comments received before the close of
the comment period will be available for
viewing by the public, including
personally identifiable or confidential
business information that is included in
a comment. You may wish to consider
limiting the amount of personal
information that you provide in any
voluntary public comment submission
you make. HHS may withhold
information provided in comments from
public viewing that it determines may
impact the privacy of an individual or
is offensive. For additional information,
please read the Privacy Act notice that
is available via the link in the footer of
https://www.regulations.gov. Follow the
search instructions on that website to
view the public comments.
FOR FURTHER INFORMATION CONTACT:
Amy Wiatr-Rodriguez, Director of
Regional Operations, Administration for
Community Living, Department of
Health and Human Services, 330 C
Street SW, Washington, DC 20201.
Email: amy.wiatr-rodriguez@
acl.hhs.gov, Telephone: (312) 938–9858.
Assistance to Individuals with
Disabilities in Reviewing the
Rulemaking Record: Upon request, the
Department will provide an
accommodation or auxiliary aid to an
individual with a disability who needs
assistance to review the comments or
other documents in the public
rulemaking record for the proposed
regulations. To schedule an
appointment for this type of
accommodation or auxiliary aid, please
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call (312) 938–9858 or email amy.wiatrrodriguez@acl.hhs.gov.
SUPPLEMENTARY INFORMATION:
Table of Contents
I. Background
II. Statutory and Regulatory History
III. Reasons for the Proposed Rulemaking
VI. Grants to State and Community Programs
on Aging
A. Provisions Revised To Reflect Statutory
Changes and/or for Clarity
Subpart A—Introduction
1. § 1321.1 Basis and Purpose of This Part
2. § 1321.3 Definitions
Subpart B—State Agency Responsibilities
1. § 1321.5 Mission of the State Agency
2. § 1321.7 Organization and Staffing of
the State Agency
3. § 1321.9 State Agency Policies and
Procedures
4. § 1321.11 Advocacy Responsibilities
5. § 1321.13 Designation of and
Designation Changes to Planning and
Service Areas
6. § 1321.15 Interstate Planning and
Service Area
7. § 1321.17 Appeal to Departmental
Appeals Board on Planning and Service
Area Designation
8. § 1321.19 Designation of and
Designation Changes to Area Agencies
9. § 1321.21 Withdrawal of Area Agency
Designation
10. § 1321.25 Duration, Format, and
Effective Date of the State Plan
11. § 1321.27 Content of State Plan
12. § 1321.29 Public Participation
13. § 1321.31 Amendments to the State
Plan
14. § 1321.33 Submission of the State
Plan or Plan Amendment to the Assistant
Secretary for Aging for Approval
15. § 1321.35 Notification of State Plan or
State Plan Amendment Approval or
Disapproval for Changes Requiring
Assistant Secretary for Aging Approval
16. § 1321.39 Appeals to the
Departmental Appeals Board Regarding
State Plan on Aging
17. § 1321.41 When a Disapproval
Decision Is Effective
18. § 1321.43 How the State May Appeal
the Departmental Appeals Board’s
Decision
19. § 1321.45 How the Assistant Secretary
for Aging May Reallot the State’s
Withheld Payments
20. § 1321.49 Intrastate Funding Formula
21. § 1321.51 Single Planning and Service
Area States
Subpart C—Area Agency Responsibilities
1. § 1321.55 Mission of the Area Agency
2. § 1321.57 Organization and Staffing of
the Area Agency
3. § 1321.61 Advocacy Responsibilities of
the Area Agency
4. § 1321.63 Area Agency Advisory
Council
5. § 1321.65 Submission of an Area Plan
and Plan Amendments to the State for
Approval
Subpart D—Service Requirements
1. § 1321.71 Purpose of Services
Allotments Under Title III
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2. § 1321.73 Policies and Procedures
3. § 1321.75 Confidentiality and
Disclosure of Information
4. § 1321.79 Responsibilities of Service
Providers Under State and Area Plans
5. § 1321.83 Client and Service Priority
6. § 1321.93 Legal Assistance
B. New Provisions Added To Clarify
Responsibilities and Requirements
Under Grants to State and Community
Programs on Aging
Subpart B—State Agency Responsibilities
1. § 1321.23 Appeal to Departmental
Appeals Board on Area Agency on Aging
Withdrawal of Designation
2. § 1321.37 Notification of State Plan or
State Plan Amendment Receipt for
Changes Not Requiring Assistant
Secretary for Aging Approval
3. § 1321.47 Conflicts of Interest Policies
and Procedures for State Agencies
4. § 1321.53 State Agency Title III and
Title VI Coordination Responsibilities
Subpart C—Area Agency Responsibilities
1. § 1321.59 Area Agency Policies and
Procedures
2. § 1321.67 Conflicts of Interest Policies
and Procedures for Area Agencies on
Aging
3. § 1321.69 Area Agency on Aging Title
III and Title VI Coordination
Responsibilities
Subpart D—Service Requirements
1. § 1321.77 Purpose of Services—Personand Family-Centered, Trauma Informed
2. § 1321.81 Client Eligibility for
Participation
3. § 1321.85 Supportive Services
4. § 1321.87 Nutrition Services
5. § 1321.89 Evidence-Based Disease
Prevention and Health Promotion
Services
6. § 1321.91 Family Caregiver Support
Services
7. § 1321.95 Service Provider Title III and
Title VI Coordination Responsibilities
Subpart E—Emergency & Disaster
Requirements
1. § 1321.97 Coordination With State,
Tribal, and Local Emergency
Management
2. § 1321.99 Setting Aside Funds To
Address Disasters
3. § 1321.101 Flexibilities Under a Major
Disaster Declaration
4. § 1321.103 Title III and Title VI
Coordination for Emergency and Disaster
Preparedness
5. § 1321.105 Modification During Major
Disaster Declaration or Public Health
Emergency
C. Deleted Provisions
Subpart A—Introduction
1. § 1321.5 Applicability of Other
Regulations
Subpart D—Service Requirements
1. § 1321.75 Licenses and Safety
V. Grants to Indian Tribes for Support and
Nutrition Services
A. Provisions Revised To Reflect Statutory
Changes and/or for Clarity
Subpart A—Introduction
1. § 1322.1 Basis and Purpose of This Part
2. § 1322.3 Definitions
Subpart B—Application
1. § 1322.5 Application Requirements
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2. § 1322.7 Application Approval
3. § 1322.9 Hearing Procedures
Subpart C—Service Requirements
1. § 1322.13 Policies and Procedures
2. § 1322.15 Confidentiality and
Disclosure of Information
3. § 1322.25 Supportive Services
4. § 1322.27 Nutrition Services
B. New Provisions Added To Clarify
Responsibilities and Requirements
Under Grants to Indian Tribes and
Native Hawaiian Grantees for
Supportive, Nutrition, and Caregiver
Services
Subpart C—Service Requirements
1. § 1322.11 Purpose of Services
Allotments Under Title VI
2. § 1322.17 Purpose of Services—Personand Family-Centered, Trauma Informed
3. § 1322.19 Responsibilities of Service
Providers
4. § 1322.21 Client Eligibility for
Participation
5. § 1322.23 Client and Service Priority
6. § 1322.29 Family Caregiver Support
Services
7. § 1322.31 Title VI and Title III
Coordination
Subpart D—Emergency & Disaster
Requirements
1. § 1322.33 Coordination With Tribal,
State, and Local Emergency Management
2. § 1322.35 Flexibilities Under a Major
Disaster Declaration
3. § 1322.37 Title VI and Title III
Coordination for Emergency
Preparedness
4. § 1322.39 Modification During Major
Disaster Declaration or Public Health
Emergency
C. Deleted Provisions
1. § 1322.5 Applicability of Other
Regulations
VI. Grants for Supportive and Nutritional
Services to Older Hawaiian Natives
A. Deleted Provisions
1. § 1323 Grants for Supportive and
Nutritional Services to Older Hawaiian
Natives
VII. Allotments for Vulnerable Elder Rights
Protection Activities
A. Provisions Revised To Reflect Statutory
Changes and/or for Clarity
Subpart A—State Long-Term Care
Ombudsman Program
1. § 1324.1 Definitions
2. § 1324.11 Establishment of the Office
of the State Long-Term Care Ombudsman
3. § 1324.13 Functions and
Responsibilities of the State Long-Term
Care Ombudsman
4. § 1324.15 State Agency
Responsibilities Related to the
Ombudsman Program
5. § 1324.17 Responsibilities of Agencies
Hosting Local Ombudsman Entities
6. § 1324.19 Duties of the Representatives
of the Office
7. § 1324.21 Conflicts of Interest
B. New Provisions Added To Clarify
Responsibilities and Requirements
Under Allotments for Vulnerable Elder
Rights Protection Activities
Subpart B—Programs for Prevention of
Elder Abuse, Neglect, and Exploitation
1. § 1324.201 Purpose of Services
Allotments Under Title VII—Chapter 3
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Subpart C—State Legal Assistance
Development Program
1. § 1324.301 Definitions
2. § 1324.303 Legal Assistance Developer
VIII. Required Regulatory Analyses
A. Regulatory Impact Analysis (Executive
Orders 12866 and 13563)
B. Regulatory Flexibility Act
C. Executive Order 13132 (Federalism)
D. Executive Order 13175 (Consultation
and Coordination With Indian Tribal
Governments)
E. Unfunded Mandates Reform Act of 1995
F. Plain Language in Government Writing
G. Paperwork Reduction Act (PRA)
I. Background
Congress passed the Older Americans
Act (‘‘the Act’’ or OAA) in 1965 to
expand and enhance community social
services for older persons.1 The original
legislation established authority for
grants to States for community planning
and social services, research and
development projects, and personnel
training in the field of aging.
Subsequent reauthorizations expanded
and enhanced the reach of the Act,
including through the authorization of
the Long-Term Care Ombudsman
Program (Ombudsman program). The
Act created the Administration on
Aging (AoA) within the Department of
Health, Education and Welfare, now the
Department of Health and Human
Services (HHS), as the principal agency
designated to carry out the provisions of
the OAA and serve as Federal focal
point on matters concerning older
persons.2 It designated a Commissioner
on Aging, now Assistant Secretary for
Aging, to lead the activities of AoA and
administer the OAA.3 Since 2012, AoA
has been housed in the Administration
for Community Living (ACL) within
HHS.4
Title III of the OAA authorizes grants
to State agencies on aging (State
agencies), who in turn provide funding
to area agencies on aging (AAAs) to
serve as advocates on behalf of older
persons and create comprehensive and
coordinated community-based
continuums of services and supports.5
In 2022, the national aging network was
comprised of 56 State agencies
(including the District of Columbia and
five territories), over 600 AAAs, and
over 20,000 local service providers, in
addition to one Native Hawaiian
organization and 281 Tribal
1 Public
Law 89–73, 42 U.S.C. 3001 et. seq.
II. of the OAA.
3 Sec. 201 of the OAA; Title V of the Act added
in the 1978 reauthorization of the OAA is
administered by the Dep’t of Labor.
4 80 FR. 31389 (June 2, 2015).
5 Title II and Title III of the OAA.
2 Title
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organizations, representing 400 Indian
Tribes.6
Title III authorizes the largest OAA
programs by population served and
Federal funds expended as administered
by ACL. These include supportive,
nutrition, evidence-based disease
prevention and health promotion,
caregiver, legal, and other services.7
Title III programs served 10.9 million
older persons in 2019 (the most recent
year for which data is available).8 Title
III spending accounted for nearly three
quarters of the $2.177 billion OAA FY
2022 budget 9 and funding for these
programs is based on a statutory formula
that determines yearly allocations to
individual territories and States.10
Title III services are available to
persons aged 60 and older; however,
they are prioritized to those with the
greatest economic need and greatest
social need, particularly low-income
and minority individuals, older persons
with limited English proficiency (LEP),
older persons residing in rural areas,
and older persons with disabilities.11
First included as a part of the 1978
reauthorization of the Act, Title VI
authorizes funds for nutrition,
supportive, and caregiver services to
older Native Americans. The purpose of
Title VI programs is to support the
independence and well-being of tribal
elders and caregivers living in their
communities consistent with locally
determined needs. ACL awards funding
directly to Tribal organizations,
including Native Alaskan organizations,
and a not-for-profit group representing
Native Hawaiians. To be eligible for
funding, a Tribal organization must
represent at least 50 Native Americans
aged 60 and older. In FY2021, grants
were awarded to 282 Tribal
organizations representing over 400
Indian Tribes and villages, and one
organization serving Native Hawaiian
elders.12
Title VII authorizes the Ombudsman
program, programs for Elder Abuse,
Neglect, and Exploitation Prevention,
and a requirement for States to provide
a State Legal Assistance Developer.13
States’ Ombudsman programs
investigate and resolve complaints
6 The Congressional Research Service, Older
Americans Act: Overview and Funding (June 23,
2022) R43414 (congress.gov) (last visited Jan. 18,
2023).
7 Title III of the OAA.
8 Supra at 6.
9 Supra at 6.
10 ACL, FY 2022 OAA Title III Annual Grant
Awards (without transfers) (last visited Jan. 18,
2023).
11 Title III of the OAA.
12 Fiscal Year 2023 Justification of Estimates for
Appropriations Committees.
13 Title VII of the OAA.
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related to the health, safety, welfare, and
rights of individuals who live in longterm care facilities. Begun in 1972 as a
demonstration program, Ombudsman
programs today exist in all States, the
District of Columbia, Puerto Rico, and
Guam, under the authorization of the
Act. These States and territories have an
Office of the State Long-Term Care
Ombudsman (the Office), headed by a
full-time State Long-Term Care
Ombudsman (the Ombudsman). In FY
2022, the program had a budget of $19.9
million. In FY 2021, the program
handled more than 164,000 complaints
and provided more than 624,000
instances of information and assistance
to individuals and long-term care
facilities.14 Title VII also authorizes
grants to State agencies for program
activities aimed at preventing and
remedying elder abuse, neglect, and
exploitation.
II. Statutory and Regulatory History
This proposed regulation is published
under the authority granted to the
Assistant Secretary for Aging by the
Older Americans Act of 1965, Public
Law 89–73, 79 Stat. 218 (1965), as
amended through Supporting Older
Americans Act of 2020, Public Law
116–131, 134 Stat. 240 (2020), sections
201(e)(3), 305(a)(1), 306(d)(1), 307(a),
307(d)(3), 331(a), 614(a), 624(a) and
712–713 (42 U.S.C. 3011(e), 42 U.S.C.
3025, 42 U.S.C. 3026(d), 42 U.S.C.
3027(a), 42 U.S.C. 3027(a), 3027(d), 42
U.S.C. 3057e, 42 U.S.C. 3057j, and
3058g–3058h, respectively). These
provisions authorize the Assistant
Secretary for Aging to prescribe
regulations regarding designation of
State agency activities; development
and approval of State plans on aging;
and funding for supportive, nutrition,
evidence-based disease prevention and
health promotion, family caregiver
support, and legal services under Title
III of the Act; funding for Indian Tribes,
Tribal organizations, and a Hawaiian
Native grantee to serve Hawaiian Native
and tribal elders and family caregivers
under Title VI of the Act; and allotments
for Vulnerable Elder Rights Protection
Activities, including the Long-Term
Care Ombudsman Program under Title
VII of the Act.
The OAA was passed in 1965 and
vested authority for carrying out the
purposes of the Act, including through
the issuance of regulation, in the
Assistant Secretary for Aging (then the
Commissioner for Aging). Since its
14 Supra at 6; ACL, AGing Integrated Database
(AGID), National Ombudsman Reporting System
(NORS), Data at a Glance, (last visited Jan. 18,
2023); ACL, Fiscal Year 2023 Justification of
Estimates for Appropriations Committees, p. 132.
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initial passage, the OAA has been
amended a total of eighteen times.
Current regulations for programs
authorized under the Act date from
1988.15 Title III, except regarding the
Ombudsman program, and Title VI
implementing regulations have not been
revised since that time, while Title VII
regulations 45 CFR part 1324 Allotments
for Vulnerable Elder Rights Protection
Activities, Subpart A and portions of 45
CFR part 1321—Grants to State and
Community Programs on Aging
regarding the Ombudsman program
were published in 2015.16
There have been substantial statutory
changes since 1988, as detailed by the
Congressional Research Service in
several summary publications.17 Title
VII: State Long-Term Care Ombudsman
and Vulnerable Elder Rights Protection
was added to the Act by the 1992
Amendments (Pub. L. 102–375, 42
U.S.C. 3058g–3058i).18 It consolidated
and expanded existing programs
focused on protecting the rights of older
persons. Title VII incorporated separate
authorizations of appropriations for the
Ombudsman program; the program for
the prevention of elder abuse, neglect,
and exploitation; elder rights and legal
assistance development program; and
outreach, counseling, and assistance for
insurance and public benefit programs.
The 1992 amendments also
strengthened requirements related to
focusing Title III funding and services
on populations in greatest need with
particular attention to older low-income
minority individuals. Other elements of
the 1992 amendments authorized
programs for assistance to caregivers of
the frail elderly, clarified the role of
Title III agencies in working with the
private sector, and required
improvements in AoA data collection.
The National Family Caregiver
Support Program under Title III and
Native American Caregiver Support
Program under Title VI were authorized
by the 2000 amendments (Pub. L.106–
501), which also permitted States to
impose cost-sharing, subject to
limitations, for some Title III services
certain older persons receive while
retaining authority for voluntary
contributions towards the costs of
services.19 The 2006 amendments (Pub.
L. 109–365) authorized the Assistant
Secretary for Aging to designate an
individual within AoA to be responsible
15 53
FR 33758 (Aug. 31, 1988).
FR 7704 (Feb. 11, 2015).
17 Congressional Research Service, Older
Americans Act: A 2020 Reauthorization (July 1,
2020) (last visited Jan. 18, 2023); Supra at Note 6.
18 42 U.S.C. 3058g.
19 OAA Sec. 316, 42 U.S.C. 3030p, 3030q, 3030r;
OAA Sec. 631, 42 U.S.C. 3057k–11.
16 80
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for prevention of elder abuse, neglect,
and exploitation and to coordinate
Federal elder justice activities.20 In
addition, the 2006 amendments
expanded the reach of Aging and
Disability Resource Centers (ADRCs),
brought increased attention to services
and supports related to mental health
and mental disorders, required States to
conduct increased planning efforts
related to the growing number of older
people in coming decades, and focused
attention on the needs of older people
with LEP and those at risk of
institutional placement.21
The 2016 amendments (Pub. L. 114–
144) provided additional flexibility to
States, AAAs, and social services
providers in addressing the
modernization of senior centers,22 falls
prevention,23 and behavioral health
screening,24 and codified existing
practices, such as requiring ‘‘evidencebased’’ 25 disease prevention and health
promotion services. For the
Ombudsman program, they clarified
conflicts of interest provisions,26
strengthened confidentiality and
Ombudsman training requirements,27
and improved resident access to
representatives of the Office.28 They
addressed coordination among
ADRCs 29 and other home and
community-based service (HCBS) 30
organizations providing information and
referrals.
The Supporting Older Americans Act
of 2020 (Pub. L. 116–131) added new
definitions, including person-centered
and trauma-informed.31 The legislation
amended the Act to address a range of
disease prevention and health
promotion activities, such as chronic
disease self-management and falls
prevention,32 as well as addressing the
negative effects of social isolation
among older individuals.33 Congress
focused on other reauthorization issues
as well, including changes to nutrition
services programs and to programs that
provide support to family caregivers.
20 OAA
Sec. 201, 42 U.S.C. 3012.
U.S.C. 3002, 3012, 3025, 3032k.
22 42 U.S.C. 3012
23 42 U.S.C. 3030d.
24 Ibid.
25 42 U.S.C. 3030m; 3030s.
26 42 U.S.C. 3058g.
27 42 U.S.C. 3012.
28 42 U.S.C. 3058g.
29 42 U.S.C. 3012.
30 42 U.S.C. 3012, 3025, 3026.
31 Sec. 102, 42 U.S.C. 3002.
32 Sec. 303, 42 U.S.C. 3032.
33 Sec 110, 42 U.S.C. 3002; Sec. 115 42 U.S.C.
3012(a); Sec. 126; Sec. 213, 42 U.S.C. 3030d; Sec.
304, 42 U.S.C. 3032(a).
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III. Reasons for the Proposed
Rulemaking
The OAA has been amended seven
times since 1988 and twice since 2015.
Other than Title VII regulations 45 CFR
part 1324 Allotments for Vulnerable
Elder Rights Protection Activities,
Subpart A and portions of 45 CFR part
1321—Grants to State and Community
Programs on Aging regarding the
Ombudsman program which were
promulgated in 2015, these OAA
regulations have not been amended
since 1988. As a result, the OAA statute
and regulations are no longer in
alignment. The entire National Family
Caregiver Support Program has been
created by OAA reauthorizing
legislation for which there is no
conforming rule. Similarly, portions of
the Act have been significantly altered
since 1988, with no analogous updates
to regulation. This discordance creates
confusion for grantees, sub-grantees,
and service providers, inhibiting their
ability to most effectively serve OAA
participants. In addition to areas where
we propose to better align statute with
regulation, we are proposing
modifications to regulatory text that will
modernize our rules to reflect ongoing
stakeholder feedback and responses to
our Request for Information in areas
where our current regulations do not
address the evolving needs of Title III,
VI, and VII grantees and the older adults
and family caregivers they serve.
The National Caregiver Support Act,
passed as a part of the 2000
Amendments, created Title III part E
and Title VI part C of the OAA.34 The
programs had a combined budget of
nearly $200 million in FY 2022; in FY
2021, the most recent year for which
data is available, nearly 800,000
caregivers received services.35 However,
there are currently no regulations
implementing this far-reaching program.
Consequently, we have proposed
regulatory text at Subpart D § 1321.91
(Title III part E) and Subpart C§ 1322.29
(Title VI part C) to implement statutory
mandates and clarify areas related to
required family caregiver support
services, allowable use of funds, and the
method of funds distribution. These
additions provide necessary direction to
grantees in meeting their fiscal and
programmatic responsibilities under the
Act, and alleviating inefficiencies and
uncertainties caused by reliance on sub34 42 U.S.C. 3030s (Title III part E); 42 U.S.C.
3057k–11 (Title VI part C).
35 The Dept. of Health and Human Serv. Fiscal
Year 2024 Admin. for Community Living
Justification of Estimates for Appropriations
Committee.
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regulatory guidance rather than on
regulations.
Additionally, newly proposed section
1321, subpart E, and section 1322,
subpart D provide direction on
emergency and disaster requirements
under the Act. There is very limited
guidance in § 1321.65 of the current
regulations, which only address
weather-related emergencies, and no
mention of emergency or disaster
requirements in current section 1322 or
1323. Our proposals take into account
lessons from the COVID–19 public
health emergency (PHE), which
demonstrated that emergencies beyond
those discussed in the current
regulations could have a devastating
effect on older adults, Native American
elders, and family caregivers. In
developing the proposed rule, we
considered the evolution of what may
constitute an ‘‘emergency’’ or
‘‘disaster;’’ how emergencies and
disasters may uniquely affect older
adults, Native American elders, and
family caregivers; and how best to meet
the needs of OAA grantees and
participants. The proposed provisions
allow Title VI grantees, States, AAAs,
and service providers to have the
flexibility in funding requirements to
adequately plan for emergency
situations, as contemplated by the Act.
We are likewise proposing to
modernize our nutrition rules to better
support grantees’ efforts to meet the
needs of older adults. Our previous subregulatory guidance required that meals
must either be consumed on-site at a
congregate meal setting or delivered to
a participant’s residence. This guidance
does not take into account those who
may leave their homes to pick up a meal
but are not able to consume the meal in
the congregate setting for various
reasons, including safety concerns such
as those experienced during the COVID–
19 pandemic. Again, the COVID–19
pandemic brought to light limitations in
our current nutrition regulations, which
we have sought to address in proposed
§ 1321.87 to allow for ‘‘grab and go’’
meals as part of a congregate site where
participants can collect their meal and
return to the community off-site to enjoy
it. Our proposal is a direct response to
stakeholder feedback, including as
gathered from the RFI, and
appropriately reflects the evolving
needs of both grantees and OAA
participants.
Finally, in response to robust
comment, we also propose to include
greater detail on the programmatic fiscal
policies and procedures State agencies
must develop and implement under the
Act, including in areas of sub-awardee
monitoring, data collection and
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reporting, direct service provision,
matching, contribution requirements,
transfer allowances between and among
Title III part B, C–1 and/or C–2 funds,
allowable administration funding,
voluntary contributions/cost sharing,
and required annual certification,
among others. The lack of detailed
instruction in this area to date has
created administrative confusion and
programmatic inefficiencies for both
States and ACL.
Specific to services for Native
American elders and caregivers, we
propose a number of changes to improve
coordination and clarify requirements.
Title VI of the Act is titled ‘‘Grants for
Native Americans,’’ and states a purpose
of providing supportive services,
including nutrition services, to
American Indians, Alaskan Natives, and
Native Hawaiians that are comparable to
the services provided under Title III.
Current section 1323 applies to one
Native Hawaiian grantee who receives
funds under Title VI part B of the Act.
To more clearly and consistently specify
requirements, we propose to combine
sections 1322 and 1323 and incorporate
requirements specific to Title VI, part B
in the proposed § 1322. By so doing we
anticipate reducing confusion and
improving appropriate consistency in
service provision to both older Indians
and Native Hawaiians and family
caregivers.
The Act sets forth expectations that
States, area agencies on aging, Tribal
organizations, and a Native Hawaiian
grantee will coordinate regarding
provision of services. We propose to
include requirements for coordination
between Title III and Title VI in each
applicable Subpart of sections 1321 and
1322.
To further improve service provision
to Native American elders and family
caregivers, we propose to specify service
requirements, where appropriate,
similar to those for services funded
under Title III of the Act. Our approach
is to identify issues relating to service
provision about which the grantee
under Title VI of the Act must have
policies and procedures, while affirming
tribal sovereignty regarding the
responsibility for decision-making,
development, and implementation of
such policies and procedures.
We propose updates to regulatory
guidance for Ombudsman programs that
receive funding under Title VII of the
Act. There has been significant variation
in the interpretation and
implementation of the provisions of the
Act and our 2015 implementing
regulations. For example, some State
agencies have incorrectly interpreted
the 2015 regulations to mean they may
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still access the files and records of the
Ombudsman program that are subject to
strict disclosure requirements for
monitoring purposes. This has resulted
in inconsistent protection of resident
identities and Ombudsman records
based on residents’ State of residence.
We issued a Request for
Information 36 on May 6, 2022 seeking
input from the aging network, Indian
Tribes, States, and Territories on
challenges they face administering
services, as well as feedback from
individuals and other interested parties
on experiences with services, providers,
and programs under the Act.37 We
received over 900 individual comments,
most of which focused on a few topic
areas including: equitably serving older
adults and family caregivers from
underserved and marginalized
communities, the Ombudsman program,
area plans on aging, and flexibilities
within the nutrition and other programs.
We have sought to address these areas
of focus in our proposed rulemaking.
IV. Grants to State and Community
Programs on Aging
A. Provisions Revised To Reflect
Statutory Changes or Provide Clarity
For the following provisions, we
propose revisions that reflect statutory
changes (e.g., changing ‘‘Commissioner’’
to ‘‘Assistant Secretary’’ throughout)
and provide direction in response to
grantee and other stakeholder requests
for technical assistance, RFI responses,
listening sessions, and Tribal
consultation. We also propose
redesignating provisions, reorganizing
the placement of provisions, updating
statutory references, and other technical
revisions. We welcome comment on
these proposed changes.
Subpart A—Introduction
§ 1321.1
Part
Basis and Purpose of This
Proposed section 1321.1 sets forth the
requirements of Title III of the Act to
provide grants to State and community
programs on aging. We propose
revisions to ensure consistency with
statutory terminology and requirements,
such as references to evidence-based
disease prevention and health
promotion and caregiver services,
specifying family caregivers as a service
population, and listing the key roles of
the State agency identified to implement
Title III and Title VII of the Act.
36 87
FR 27160 (May 6, 2022).
2013A of the OAA, 42 U.S.C. 3013a.
37 Sec.
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§ 1321.3
Definitions
We propose to update the definitions
of significant terms in § 1321.3 by
adding several new definitions, revising
several existing definitions, and deleting
definitions of terms that are obsolete or
no longer necessary. The additions,
revisions, and deletions are intended to
reflect changes to the statute, important
practices in the administration of
programs under the Act, and feedback
we have received from a range of
stakeholders.
We propose to add definitions of the
following terms: ‘‘Access to services,’’
‘‘Acquiring,’’ ‘‘Area agency on aging,’’
‘‘Area plan administration,’’ ‘‘Best
available data,’’ ‘‘Conflicts of interest,’’
‘‘Cost sharing,’’ ‘‘Domestically-produced
foods,’’ ‘‘Family caregiver,’’ ‘‘Governor,’’
‘‘Greatest economic need,’’ ‘‘Greatest
social need,’’ ‘‘Immediate family,’’
‘‘Local sources,’’ ‘‘Major disaster
declaration,’’ ‘‘Multipurpose senior
center,’’ ‘‘Native American,’’ ‘‘Nutrition
Services Incentive Program,’’ ‘‘Older
relative caregiver,’’ ‘‘Planning and
service area,’’ ‘‘Private pay programs,’’
‘‘Program development and
coordination activities,’’ ‘‘Program
income,’’ ‘‘Single planning and service
area state,’’ ‘‘State,’’ ‘‘State agency,’’
‘‘State plan administration,’’
‘‘Supplemental foods,’’ and ‘‘Voluntary
contributions.’’
We propose to retain and make minor
revisions to the terms: ‘‘Altering or
renovating,’’ ‘‘Constructing,’’
‘‘Department,’’ ‘‘Direct services,’’ ‘‘Inhome supportive services,’’ ‘‘Means
test,’’ ‘‘Official duties,’’ ‘‘Periodic,’’
‘‘Reservation,’’ and ‘‘Service provider.’’
We propose to retain with no revisions
the terms: ‘‘Act’’ and ‘‘Fiscal year,’’ and
we propose to delete the terms: ‘‘Frail,’’
‘‘Human services,’’ and ‘‘Severe
disability.’’
New definitions of note are discussed
below.
‘‘Conflicts of Interest’’
Recognizing the importance of
ensuring the integrity of, and trust in,
activities carried out under the Act,
section 307(a)(7) 38 of the Act requires
State agencies to have mechanisms in
place to identify and remove conflicts of
interest. We propose several provisions
related to conflicts of interest (COI) to
provide clarity for State agencies, AAAs,
and service providers: §§ 1321.3,
1321.47, and 1321.67. These provisions
include a general definition of COI and
specific requirements for State agencies
and AAAs (respectively) which are
discussed in more detail below. These
38 42
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provisions reflect the expanded
potential for conflicts of interest due to
changes in the scope of activities
undertaken by these entities since the
Act was first passed and these
regulations were first issued. The intent
of the COI provisions is to ensure that
State agencies, AAAs, and service
providers carry out the objectives of the
Act consistent with the best interests of
the older people they serve.
‘‘Cost Sharing’’
We propose to clarify the definition of
cost sharing to implement the intent of
§ 315 of the Act.39 The term ‘‘cost
sharing’’ generally refers to the portion
of the cost of an item or service for
which an individual is responsible in
order to receive that item or service.
However, as set forth in the OAA, this
term is used differently than how it is
used in other settings. There are many
restrictions on how cost sharing may be
implemented, including that an eligible
individual may not be denied service for
failure to make a cost sharing payment.
The OAA allows for cost sharing from
certain individuals for some services,40
but many other requirements apply to
State agencies who wish to allow the
practice of cost sharing that are later
described in proposed
§ 1321.9(c)(2)(x)(I).
‘‘Family Caregiver’’
We propose to define ‘‘family
caregiver’’ to include the following
subsets: adults who are caring for older
individual, adults who are caring for an
individual of any age with Alzheimer’s
disease or a related disorder with
neurological and organic brain
dysfunction, and older relative
caregivers. We later propose to define
‘‘older relative caregiver.’’ With this
inclusive approach to defining ‘‘family
caregiver,’’ we include those
populations specified in the National
Family Caregiver Support Program, as
set forth in Title III–E of the Act. For
example, this includes unmarried
39 42
U.S.C. 3030c–2.
U.S.C. 3030c–2(a)(2) prohibits a State from
implementing cost sharing for the following
services: information and assistance, outreach,
benefits counseling, or case management;
ombudsman, elder abuse prevention, legal
assistance, or other consumer protection services;
congregate and home delivered meals; and any
services delivered through Tribal organizations. 42
U.S.C. 3030c–2(a)(3) prohibits cost-sharing for any
services delivered through a Tribal organization or
to an individual whose income is at or below the
Federal poverty level. States are prohibited from
considering assets and other resources when
considering whether a low-income individual is
exempt from cost-sharing, when creating a sliding
scale for cost sharing, or when seeking a
contribution from a low-income individual.
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partners, friends, or neighbors caring for
an older adult.
‘‘Greatest Economic Need’’
Focusing OAA services towards
individuals who have the greatest
economic need is one of the basic tenets
of the Act. The definition of ‘‘greatest
economic need’’ in the Act incorporates
income and poverty status. The Act also
permits State agencies to set policies,
consistent with our regulations, that
incorporate other considerations into
the definition of ‘‘greatest economic
need.’’ 41 Through its policies, the State
agency may permit AAAs to even
further refine specific target populations
of greatest economic need within their
planning and service area. A variety of
local conditions and individual
situations, other than income, could
factor into an individual’s level of
economic need. State agencies and
AAAs are in the best position to
understand the conditions and factors in
their State and local areas that
contribute to individuals falling within
this category. Accordingly, this
definition allows State agencies and
AAAs to further refine target
populations of greatest economic need.
‘‘Greatest Social Need’’
Focusing OAA services towards
individuals who have the greatest social
need is one of the basic tenets of the
Act. ‘‘Greatest social need’’ is defined as
‘‘need caused by noneconomic factors,’’
including physical and mental
disabilities, language barriers, and
cultural, social, or geographic isolation,
including isolation caused by racial or
ethnic status that restricts the ability of
an individual to perform normal daily
tasks or threatens the capacity of the
individual to live independently.42 This
definition allows for consideration of
other noneconomic factors that
contribute to cultural, social, or
geographic isolation.
For example, in multiple places the
Act requires special attention to the
needs of older individuals residing in
rural locations. In some communities,
such isolation may be caused by
minority religious affiliation. Isolation
may also be related to sexual
orientation, gender identity, or sex
characteristics. For example, research
indicates that LGBTQI+ older adults are
at risk for poorer health outcomes and
have lived through discrimination,
social stigma, and the effects of
prejudice, impacting their connections
with families of origin, lifetime
41 See, 42 U.S.C. 3026(a)(4)(A)(i)(I)(aa); 42. U.S.C.
3025(a)(1).
42 42 U.S.C. 3002(24).
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earnings, opportunities for retirement
savings, and ability to trust health care
professional and aging services
providers.43 Demographics indicate that
the population of HIV-positive older
adults are likely to grow significantly for
the next two decades, and such older
adults may experience isolation due to
stigma or lack of knowledge on aging
issues for people who are HIV-positive.
Other chronic conditions may also
result in isolation or stigma, as may
housing instability, food insecurity, lack
of transportation, utility assistance
needs, or interpersonal safety concerns,
including abuse, neglect, and
exploitation.
We received many comments through
the RFI urging ACL to set clear and
consistent expectations regarding such
populations to be included, and our
intent is to do so in this proposed
definition. As with ‘‘greatest economic
need,’’ the Act permits State agencies to
set policies, consistent with our
regulations, that further define the
noneconomic considerations that
contribute to populations designated as
having the ‘‘greatest social need.’’ 44
Through its policies, the State agency
may permit AAAs to even further refine
specific target populations of greatest
social need within their planning and
service area. State agencies and AAAs
are in the best position to understand
additional conditions and factors in
their State and local areas that
contribute to individuals falling within
this category. Accordingly, this
definition allows State agencies and
AAAs to further refine target
populations of greatest social need.
‘‘Program Development and
Coordination Activities’’
We propose to add the term ‘‘program
development and coordination
activities’’ to the definitions to explain
certain activities of State agencies and
AAAs to achieve the goals of the Act.
This work includes the development of
innovative ways to address the evolving
social service, health, and economic
climates in which they operate. Separate
from administering programs to provide
direct services, State agencies and AAAs
plan, develop, provide training
regarding, and coordinate at a systemic
level, programs and activities aimed at
the Act’s target populations. In addition
to the new definition, we propose to
43 National Resource Center on LGBT Aging,
Inclusive Services for LGBT Older Adults: A
Practical Guide To Creating Welcoming Agencies
(2020), https://www.lgbtagingcenter.org/resources/
pdfs/Sage_GuidebookFINAL1.pdf.
44 See, 42 U.S.C. 3026(a)(4)(A)(i)(I)(aa); 42. U.S.C.
3025(a)(1).
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include language in § 1321.27 to clarify
requirements for these activities.
discussed more fully in the preamble,
below.
Subpart B—State Agency
Responsibilities
§ 1321.9 State Agency Policies and
Procedures. [Updated Title and Revised]
We propose to retitle the provision
contained in § 1321.11 of the existing
regulation (State agency policies) to
better reflect the intent of the provision
and to redesignate it here as § 1321.9.
We also propose to incorporate
provisions contained in § 1321.45
(Transfer between congregate and
home-delivered nutrition service
allotments), § 1321.47 (Statewide nonFederal share requirements), § 1321.49
(State agency maintenance of effort),
§ 1321.67 (Service contributions), and
§ 1321.73 (Grant related income under
Title III–C) within this provision to
consolidate and streamline applicable
requirements.
Section 305 of the Act requires
designated State agencies to be
‘‘primarily responsible for the planning,
policy development, administration,
coordination, priority setting, and
evaluation of all State activities related
to the objectives of this Act.’’ 47
Consistent with that obligation, we
propose to require State agencies to
promulgate policies and procedures
related to a range of topics that fall
within the State agency’s authority to
oversee under the State plan in
§ 1321.9(c)(1) (policies and procedures
related to direct service provision) and
§ 1321.9(c)(2) (policies and procedures
related to fiscal requirements).48 The
policy development process includes
the establishment of procedures, which
set forth the steps to follow to
implement policies. Accordingly, we
propose minor revisions to clarify that
the policy development and
implementation process includes the
establishment of procedures, as well as
policies.
Changes have been proposed to the
language at § 1321.9(a) in order to (1)
reflect statutory updates (i.e., the
LTCOP regulation (45 CFR 1324) which
was promulgated in 2015); (2) clarify
that the State agency’s obligations to
develop policies and procedures extend
to elder abuse prevention and legal
assistance development programs; (3)
confirm the ability of the State agency
to allow procedures to be developed at
the AAA level, except where
specifically prohibited; and (4) clarify
the State agency’s responsibility for
monitoring the compliance of activities
initiated under Title III with all
applicable requirements to ensure that
grant awards are used for the authorized
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§ 1321.5 Mission of the State Agency
Section 1321.7 of the existing
regulation (Mission of the State agency)
is redesignated here as § 1321.5. for
clarity with respect to other relevant
provisions. Proposed § 1321.5 sets forth
the State agency’s mission, role, and
functions as the lead on all aging issues
in the State under the Act, and it
specifies that the State agency will
designate AAAs in States with multiple
planning and service areas to assist in
carrying out the mission. We propose
minor revisions to align with
reauthorizations of the statute, such as
adding family caregivers as a service
population per the 2000 reauthorization.
We also propose to update regulatory
references and revise language for
clarity.
§ 1321.7 Organization and Staffing of
the State Agency
Section 1321.9 of the existing
regulation (Organization and staffing of
the State agency) is redesignated here as
§ 1321.7. We propose several changes to
the provision on organization and
staffing for consistency and for
clarification. Proposed minor changes at
§ 1321.7(a), (c), and (d) reflect consistent
wording with the State agency’s
obligations under 45 CFR 1324 with
respect to the administration of the
Ombudsman program. The Ombudsman
program is authorized under Title VII of
the Act, and the implementing
regulations for the program were
promulgated in 2015 at 45 CFR 1324.
Proposed § 1321.7(d) includes minor
language changes to clarify the State
agency’s existing obligations to carry out
the Ombudsman program in accordance
with the Act’s requirements, regardless
of any applicable State law
requirements.
Section 307(a)(13) 45 and § 731 46 of
the Act require the State agency to
ensure that there are a Legal Assistance
Developer and other personnel, as
needed, to provide State leadership in
developing legal assistance programs for
older individuals throughout the State.
These staffing requirements are absent
from the existing regulation regarding
staffing; we propose to add a new
paragraph (e) to this provision that sets
forth these requirements to assist States
to better understand their obligations
under the Act related to staffing. The
role of the Legal Assistance Developer is
45 42
46 42
U.S.C. 3027(a)(13).
U.S.C. 3058j.
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U.S.C. 3025(a).
49 42
48 Ibid.
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purposes and in compliance with
Federal law.
The Act contains many programmatic
and fiscal requirements of which State
agencies must be aware and for which
State agencies must have established
policies and procedures. For clarity and
ease of reference, we propose to
combine the areas for which State
agencies must have established policies
and procedures in this provision. We
invite comment as to whether this
approach to streamlining State policies
and procedures is appropriate. The first
area relates to data collection and
reporting. Section 307 49 of the Act
requires the collection of data and
periodic submission of reports to ACL
regarding State agency and AAA
activities. ACL has implemented a
national reporting system and reporting
requirements that must be used by all
State agencies to ensure timely and
consistent reporting. Proposed
§ 1321.9(b) sets forth the State agency’s
responsibility to have policies and
procedures to ensure that its data
collection and reporting align with
ACL’s requirements.
Proposed § 1321.9(c)(1) describes
policies and procedures that State
agencies must establish to ensure that
services provided under the Act meet
the requirements of the Act and are
provided equitably and in a consistent
manner throughout the State, as
appropriate.50 In response to the RFI,
this proposed section addresses
comments that requested State agencies
provide transparency and clarity on the
policies and procedures that AAAs and
service providers must follow, including
setting requirements for client
eligibility, assessment, and personcentered planning; specifying a listing
and definitions of services that may be
provided; detailing any limitations on
the frequency, amount, or type of
service provided; defining greatest
economic need and greatest social need,
and specific actions the State agency
will use or require to provide services
to those identified populations; how
AAAs can provide services directly;
how voluntary contributions are to be
collected; and the grievance process for
older adults and family caregivers who
are dissatisfied with or denied services
under the Act. As proposed in
§ 1321.9(a), except for the Ombudsman
program and where otherwise indicated,
the State agency policies may allow for
procedures to implement specific
policies to be developed at the AAA
level.
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To provide context for our proposals,
as set forth in section
306(a)(4)(A)(i)(I)(aa),51 AAAs are
responsible for setting specific
objectives, consistent with State policy,
for provision of services to older
individuals with greatest economic need
and greatest social need. Identifying
such populations at the State level
facilitates consistent messaging and
outreach, collaboration with other State
level organizations and stakeholders,
and development of specific plans for
the State agency, AAAs, and service
providers to implement, as intended by
the Act. Definitions of these populations
at the State level are intended to provide
Statewide direction, while maintaining
the opportunity for additional definition
of populations at greatest economic
need and greatest social need specific to
local circumstances as part of an area
plan on aging as further proposed in
§ 1321.65. For example, a State might
choose to define those at greatest
economic need to include individuals or
households with an income within a
specific range (e.g., up to 125 percent of
the Federal poverty level), and another
State may include older adults
experiencing housing instability in their
definition of greatest economic need. A
State might also choose to define those
at greatest social need to include people
with low literacy, while another State
may include grandparents raising
grandchildren due to substance use
disorder or loss of parents to COVID in
their definition of greatest social need.
There are multiple circumstances where
State level identification of needs may
be further complemented at the AAA
level, such as older adults experiencing
economic need due to catastrophic
flooding in a rural portion of a State, or
a AAA including older refugees in the
community in their definition of
greatest social need.
The Act sets forth at section
307(a)(8)(A) 52 that services will not be
directly provided by a State or area
agency without the approval of the State
agency, subject to certain conditions; we
propose here that the State agency
communicate how the area agencies
may request approval to directly
provide services. This proposed section
also incorporates the requirement under
section 307(a)(5)(B) 53 of the Act that
State agencies are required to issue
guidelines applicable to grievance
processes for any older adult or family
caregiver who has a complaint about a
service or has been denied a service.
51 42
U.S.C. 3026(a)(4)(A)(i)(I)(aa).
U.S.C. 3027(a)(8).
53 Ibid. at (a)(5)(B).
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Proposed § 1321.9(c)(2) requires states
to establish policies and procedures
related to the fiscal requirements
associated with being awarded funding
for the Nutrition Services Incentive
Program,54 Title III,55 and Title VII 56
under the Act. Over the years, we have
found that some State agencies may be
unaware of certain requirements or may
not understand their obligations under
these requirements. Section 1321.9(c)(2)
will provide guidance on the following
fiscal requirements: distribution of Title
III 57 and Nutrition Services Incentive
Program 58 funds; non-Federal share
(match) requirements; 59 permitted
transfers of service allotments; 60
maximum allocation amounts for State,
territory, and area plan
administration; 61 minimum funding
expenditures for access to services, inhome supportive services, and legal
assistance; 62 State agency maintenance
of effort obligations; 63 requirements
related to Ombudsman program
expenditures and fiscal management; 64
minimum expenditures for services for
older adults who live in rural areas; 65
reallotment of funds; 66 voluntary
contributions, including cost-sharing at
the election of the State agency; 67 use
of program income; 68 private pay
programs; 69 commercial
relationships; 70 buildings, alterations or
renovations, maintenance, and
equipment; 71 prohibition against
supplantation; 72 monitoring of State
and area plan assurances; 73 and
advance funding.74 We provide further
context for these fiscal requirements
proposals in the following paragraphs.
§ 1321.9(c)(2)(i). Intrastate Funding
Formula (IFF)
The Act sets forth requirements for
distribution of Title III funds within the
54 42
U.S.C. 3030a(e).
U.S.C. 3023.
56 42 U.S.C. 3058a.
57 42 U.S.C. 3025(a)(2)(C).
58 42 U.S.C. 3030a(d).
59 42 U.S.C. 3024(d), 3028(a)(1), 3029(b), 3030s–
1(h)(2).
60 42 U.S.C. 3028(a)(4), (5).
61 42 U.S.C. 3024(d)(1), 3028(a), (b)(1)–(2).
62 42 U.S.C. 3026(a)(2).
63 42 U.S.C. 3029(c).
64 42 U.S.C. 3027(a)(9)(A).
65 42 U.S.C. 3027(a)(3)(B)(i).
66 42 U.S.C. 3024(b), 3058b(b).
67 42 U.S.C. 3030c–2.
68 42 U.S.C. 3030c–2(a)(5)(c).
69 42 U.S.C. 3020c, 3026(g).
70 42 U.S.C. 3026(a)(13)–(14).
71 45 CFR 75; 42 U.S.C. 3030b, 3030d(b).
72 42 U.S.C. 3026(a)(9)(B), 3030c–2(b)(4)(E),
3030d(d), 3030s–2, 3058d(a)(4).
73 42 U.S.C. 3025(a)(1)(A)–(C).
74 45 CFR 75.305.
55 42
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State in section 305(a)(2)(C–D).75 The
Act requires distribution to occur via an
intrastate funding formula (IFF) (further
defined in proposed § 1321.49) or funds
distribution plan (further defined in
proposed § 1321.51). The IFF is required
for States with multiple planning and
service areas, and a funds distribution
plan is required for single planning and
service area states. Through this
provision, we also propose to require
that funds be promptly disbursed using
the IFF or funds distribution plan and
to provide prior approval for fixed
amount subawards up to the simplified
acquisition threshold, as set forth in 2
CFR 200.353.
§ 1321.9(c)(2)(ii). Non-Federal Share
(Match)
The provision contained in § 1321.47
(Statewide non-Federal share
requirements) of the existing regulation
is redesignated here as § 1321.9(c)(2)(ii)
and revised. The Act includes
requirements for non-Federal share
matching funds from State or local
sources, as set forth in sections
301(d)(1), 304(c), 304(d)(1)(A),
304(d)(1)(D), 304(d)(2), 309(b), 316(b)(5),
and 373(h)(2). We propose to
consolidate and streamline the
requirements by listing the requirements
and considerations that apply to such
funds. We have received frequent
technical assistance requests concerning
the allowability of using funding for
services that are means tested for the
non-Federal share (match). We propose
to clarify that State or local public
resources used to fund a program which
uses a means test shall not be used to
meet the non-Federal share matching
requirements. We also propose to clarify
that a State agency or AAA may
determine a non-Federal share in excess
of required amounts, and we clarify the
non-Federal share matching
requirements that apply to service and
administration costs for each type of
grant award under Title III of the Act.
We also propose to provide prior
written approval for unrecovered
indirect costs to be used as match and
invite comment regarding this approach.
§ 1321.9(c)(2)(iii). Transfers
The provision contained in § 1321.45
of the existing regulation (Transfer
between congregate and home-delivered
nutrition service allotments) is
redesignated here as § 1321.9(c)(2)(iii)
and revised. The Act allows for transfer
of service allotments to provide some
flexibility to meet State and local needs.
ACL allocates Title III funding to States
by part of the Act (for example, the
75 42
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supportive services allocation is
designated as part B and the nutrition
services allocation is designated as part
C, and further by subpart (for example,
part C–1 funding is for congregate meals
and part C–2 funding is for homedelivered meals)). We propose to list the
requirements and considerations that
apply if a State elects to make transfers
between allotments, including the parts
and subparts of Title III which are
subject to transfer of allocations, the
maximum percentage of an allocation
which may be transferred between parts
and subparts, and a confirmation that
such limitations apply in aggregate to
the State. For example, a State may find
that older individuals have a need for
transportation to congregate meal sites.
A State is able to transfer, within
allowed limits, allotments from the
congregate meal nutrition grant award
(part C–1) to the supportive services
grant award (part B) to provide
transportation to meet State and local
service needs.
§ 1321.9(c)(2)(iv). State, Territory, and
Area Plan Administration
Section 308 of the Act sets forth limits
on the amount of Title III funds which
may be used for State, Territory, and
area plan administration. We propose to
specify the requirements and
considerations that apply, including
flexibilities that some State agencies of
single planning and service States may
exercise and how the State agency may
calculate the maximum amounts
available for AAAs to use. We receive
regular requests for technical assistance
about use of funds; the proposed
specification of requirements is
intended to provide clarity to States. For
example, States may either receive five
percent of their funding allocation or
$750,000 ($100,000 for certain
Territories) of their total Title III
allocation as set forth in the Act to
complete the State plan administration
activities required by the Act, including
planning, coordination, and oversight of
direct services provided with the
remainder of the Title III allocation. The
State, Territory, and Area plan
administration allocation amounts may
be taken from any same fiscal year Title
III award allocation at any time during
the grant period and may be allocated to
any Part of the same fiscal year Title III
grant allocation, with the statutory
exception of allocation of area plan
administration to Part D (which
provides funding for evidence-based
disease prevention and health
promotion programs). In States with
multiple planning and service areas, we
propose to clarify section 304(d)(1)(A) of
the Act and better streamline
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implementation of maximum allocation
amounts. We propose to specify that the
State agency will determine the
maximum amount available for area
plan administration by deducting the
amount of funding to be applied to State
plan administration and calculating ten
percent of this amount. The ten percent
of funding remaining must be made
available to AAAs in accordance with
the IFF for the purpose of area plan
administration, which we further
address in proposed § 1321.57(b).
§ 1321.9(c)(2)(v). Minimum Adequate
Proportion
The Act sets forth requirements that
the State plan must identify a minimum
proportion of funds that will be spent
on access services, in-home supportive
services, and legal assistance. We
propose to require the State agency to
have policies and procedures to
implement these requirements.
§ 1321.9(c)(2)(vi). Maintenance of Effort
The provision contained in § 1321.49
(State agency maintenance of effort) of
the existing regulation is redesignated
here as § 1321.9(c)(2)(vi) and revised.
We propose to require State agencies to
develop fiscal policies and procedures
related to requirements under the Act,
corresponding to sections 309(c) 76 and
374.77 These requirements include
expending specific minimum
maintenance of effort amounts, which
are calculated in a specific manner as
required in the Act. In response to
technical assistance requests received,
we also propose to clarify that excess
amounts reported in other reports, such
as the Federal financial report
(submitted via SF–425), do not become
part of the amounts used in calculating
the minimum required maintenance of
effort expenditures, unless the State
agency specifically certifies the excess
amounts for such purpose.
§ 1321.9(c)(2)(vii). State Long Term Care
Ombudsman Program
We propose to require State agencies
to develop fiscal policies and
procedures related to requirements
under the Act, corresponding to section
307(a)(9).78 These requirements include
that the State agency will expend not
less than the amount expended by the
State agency under Title III and Title VII
of the Act for the Ombudsman program
in fiscal year 2019, in accordance with
the level set in the Act as amended in
2020. We also propose to clarify that the
State agency must provide the
U.S.C. 3029.
U.S.C. 3030s–2.
78 42 U.S.C. 3027(a)(9).
Ombudsman with information to
complete Ombudsman program
requirements and that the fiscal
activities relating to the operation of the
Office are in compliance with the
requirements set forth in § 1324.13(f).
§ 1321.9(c)(2)(viii). Rural Minimum
Expenditures
We propose to require State agencies
to develop fiscal policies and
procedures related to requirements
under the Act, corresponding to section
307(a)(3)(B).79 These requirements
include that the State agency must
expend not less than the amount
expended in fiscal year 2000, in
accordance with the level set in the Act,
for services for older individuals
residing in rural areas, project the cost
of providing such services, and specify
a plan for meeting the needs for such
services. To implement these
requirements, we propose that the State
agency establish a process and control
for determining how rural areas within
the State shall be defined.
§ 1321.9(c)(2)(ix). Reallotment
We propose to require State agencies
to develop fiscal policies and
procedures related to a State’s voluntary
release of funds (reallotment),
corresponding with sections 304(b) 80
and 703(b) 81 of the Act. These policies
and procedures include that the State
agency must communicate if the State
agency has funding that will not be
expended in the grant period to be
reallotted to the Assistant Secretary for
Aging that will then be redistributed to
other State agencies who identify as
being able to utilize funds within the
grant period. Additionally, the State
agency should include whether they are
able to receive and expend within the
grant period any reallotted funds that
may become available from the
Assistant Secretary for Aging. We also
propose to clarify that the State agency
must distribute any such reallotted
funds it receives in accordance with the
IFF or funds distribution plan, as set
forth in §§ 1321.49 or 1321.51.
§ 1321.9(c)(2)(x) and § 1321.9(c)(2)(xi),
Voluntary Contributions and Cost
Sharing
The provision contained in § 1321.67
of the existing regulation (Service
contributions) is redesignated here as
§ 1321.9(c)(2)(x) (voluntary
contributions) and revised, and we
propose to add § 1321.9(c)(2)(xi) (cost
sharing) to delineate between the two
76 42
79 Ibid.
77 42
80 42
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U.S.C. 3024(b).
81 42 U.S.C. 3058b(b).
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types of consumer contributions.
Section 315 of the Act allows for
consumer contributions which may take
the form of (1) an individual voluntarily
contributing towards the cost of a
service (a voluntary contribution) 82 and
(2) the State establishing a cost sharing
policy, creating a structured system for
collecting sliding scale payments from
some service participants for some
services (cost sharing).83 For many
decades, State and area agencies and
service providers have collected
voluntary contributions from
participants receiving services under the
Act. Such voluntary contributions allow
service participants to demonstrate their
support of these services and for
expansion of services to others in the
community. For example, in FY 2021
State agencies reported nearly $166
million in program income for Title IIIfunded services to ACL, the majority of
which we estimate was in the form of
voluntary contributions.
Cost sharing provisions were added in
the 2000 amendments to the OAA.
Because the Act includes many
restrictions regarding cost sharing, in
practice ACL has seen cost sharing
implemented for a few limited services
such as transportation and respite. For
example, a State may wish to pursue
cost sharing under the Act as a way of
more consistently soliciting
contributions or for administrative
simplicity to align with services
provided under other funding sources
that use a cost sharing model. Many
States choose not to pursue cost sharing
as they find no benefit in comparison to
the traditional model of collecting
voluntary contributions.
We discuss these two provisions
together because ACL has received
many questions about how voluntary
contributions and cost sharing compare.
We discuss voluntary contributions first
because, as explained above, States have
a long history of requesting voluntary
contributions and are less likely to
pursue cost sharing arrangements.
We propose to specify in
§ 1321.9(c)(2)(x) that the Act states that
voluntary contributions are allowed and
may be solicited for all services, as long
as the method of solicitation is noncoercive. In contrast, we also propose to
list the services for which the Act
prohibits cost sharing, which include
information and assistance, outreach,
benefits counseling, and case
management services; long-term care
ombudsman, elder abuse prevention,
legal assistance, and other consumer
protection services; congregate or home
82 42
83 42
U.S.C. 3030c-2(b).
U.S.C. 3030c-2(a).
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delivered meals; and any services
delivered through Tribal organizations.
In § 1321.9(c)(2)(xi) we propose to list
applicable requirements to include how
suggested contribution levels for cost
sharing are established, which
individuals are encouraged to
contribute, the manner of solicitation of
contributions, a prohibition on means
testing, provisions that apply to all
service recipients, a prohibition on
denial of services, procedures that are to
be established, that amounts collected
are considered to be program income,
and further provisions that apply to cost
sharing. Both proposed § 1321.9(c)(2)(x)
and § 1321.9(c)(2)(xi) are intended to
clarify that services may not be denied,
even when a State has a cost sharing
policy and or a voluntary contribution
policy, if someone cannot or chooses
not to contribute or to pay a suggested
cost sharing amount. In other words,
any State cost sharing and consumer
contribution policies must be voluntary
for OAA program participants, and
States must ensure that program
participants are aware that they are not
required to contribute. We also propose
to clarify that State agencies, AAAs, and
service providers are prohibited from
using means testing to determine
eligibility for or to deny services to
older people and family caregivers, as
set forth in section 315(a)(5)(E) 84 and
(b)(3) 85 and to confirm that both
voluntary contribution and cost sharing
solicitation amounts are to be based on
the actual cost of services.
In specifying differences between
voluntary contributions and cost
sharing, voluntary contributions are
encouraged for individuals whose selfdeclared income is at or above 185
percent of the Federal poverty line,
while the Act further restricts the
implementation of cost sharing and does
not allow it to be imposed on service
participants who are at or below the
Federal poverty line or are otherwise
low-income as specified by the State
agency. Cost sharing is also prohibited
for services delivered through Tribal
organizations.
Additionally, if a State agency
chooses to establish a cost sharing
policy, it must be implemented
statewide at all AAAs in the State, with
limited exceptions, where a State
agency approves a waiver request from
a AAA where the AAA demonstrates
that a significant proportion of persons
receiving services under the Act have
incomes below a certain threshold or
that applying the cost sharing policy
would place an unreasonable burden
84 42
U.S.C. 3030c–2(a)(5)(E).
at (b)(3).
85 Ibid.
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upon the AAA, as set forth in section
315(a)(6).86
State agencies, AAAs, and others have
expressed confusion about the
differences between cost sharing and
voluntary contributions. We seek
comment on whether the proposed rule
sufficiently clarifies the statutory
requirements for and differences
between cost sharing and voluntary
contributions.
§ 1321.9(c)(2)(xii). Use of Program
Income
The provision contained in § 1321.73
of the existing regulation (Grant related
income under Title III–C) is
redesignated here as § 1321.9(c)(2)(xi)
and revised. We propose to clarify the
fiscal requirements that apply to
program income, which includes
voluntary contributions and cost sharing
payments. For example, we propose to
clarify that States are required to report
contributions as program income, and
that contributions must be used to
expand the service category by part of
Title III of the Act for which the income
was originally collected. Thus, a
contribution for the supportive service
of transportation must be reported as
income to the supportive services
program and used to expand supportive
services, such as transportation,
multipurpose senior centers and/or
transportation. Similarly, if someone
pays a portion of the cost of a
transportation service under a costsharing arrangement, that portion must
be reported as income to the supportive
services program. A contribution for the
nutrition service of home-delivered
meals must be reported as income to the
nutrition program and used to expand
nutrition services, such as homedelivered meals, congregate meals, and/
or nutrition education.
§ 1321.9(c)(2)(xiii). Private Pay Programs
We propose to clarify that AAAs and
service providers may, in addition to
programs supported by funding received
under the Act, offer separate private pay
programs for which individual
consumers agree to pay to receive
services. These private pay programs
may offer similar or the same services as
those funded under Title III. However,
funds provided under the Act for direct
services may not be used to support
private pay programs (or any other
services) where a fee is required. We
propose to add Paragraph
1321.9(c)(2)(xiii) to this provision to
provide guidance as to policies and
procedures that should be in place to
ensure that private pay programs offered
86 Id.
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by AAAs and service providers do not
compromise core responsibilities under
the Act. One such core responsibility,
for example, is to ensure that
individuals who receive information
about private pay programs and who are
eligible for services provided with Title
III funds also are made aware of Title IIIfunded services. We seek comments on
whether the proposed rule clarifies the
allowability of private pay programs.
§ 1321.9(c)(2)(xiv). Contracts and
Commercial Relationships
AAAs and service providers may
receive and administer funding from
multiple sources as they seek to provide
comprehensive services to older adults.
In doing so, they may enter into
relationships with various commercial
entities to accomplish the delivery of
comprehensive services, as authorized
in section 212 and 306(a)(13) and (14)
of the Act.87 In response to numerous
questions about the appropriate roles,
responsibilities, and oversight of such
activities, feedback received in response
to the RFI, and based on our
observations of program activities, we
propose to clarify the policies and
procedures that State agencies must
establish related to all contracts and
commercial relationships in subsection
1321.9(c)(2)(xiv). As a component of
these policies and procedures, and
consistent with their authority under
sections 305(a)(1)(C), 306(a), 306(b), and
212(b)(1), State agencies must establish
processes for AAAs to receive approval
for contracts and commercial
relationships. We expect such processes
to be flexible and streamlined, reflecting
the needs of the older individuals
served and the abilities of AAAs and
service providers to engage in contracts
and commercial relationships. This
provision will help ensure the activities
in which recipients and subrecipients of
funding under the Act engage further
the intended benefits of the Act and do
not compromise core responsibilities or
the statutory mission of State agencies,
AAAs, and service providers. We
propose to set forth these provisions to
promote and expand the ability of the
aging network to engage in business
activities.
For example, a State agency could
establish policies and procedures that
outline a tiered approach for approving
contracts and commercial relationships,
whereby some specific activities with
certain entities receive prior approval
(for example, as required under section
212), other activities and general
categories of activities require a simple
notice of intent to receive approval from
87 42
U.S.C. 3020c; 42 U.S.C. 3026
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the State agency, and, because of
significant risk or conflict of interest
complexities, still other specific
activities or types of activities require a
more thorough review process by the
State agency in determining whether to
provide approval. A State agency may
include various factors in their decisionmaking process, such as whether the
AAA/service provider is under a
corrective action plan or demonstrates
concerns in current OAA program
operations, the role of the AAA/service
provider in the State’s long-term
services and supports system, and the
level of risk the AAA/service provider
may assume in the contract or
commercial relationship, in setting the
tiers of its prior approval process.
Another State agency could have
policies and procedures that require the
AAA to request approval via the area
plan process for the types of contracts
or commercial relationships the AAA
intends to undertake and/or allow the
AAA’s service providers to undertake.
The State agency could then provide
approval to the AAA or request further
detail in determining whether to
provide approval.
We expect that States might
distinguish between contracts and
commercial relationships where the
AAA, for example, is paying for services
or goods; and contracts and
commercials relationships where the
AAA is receiving payment to provide
services or goods. For example, a state
might establish de facto approval
policies for contracts and commercial
relationships related to AAAs paying for
Title III services, but establish a more
rigorous review process if the AAA is
entertaining a contract or commercial
relationship to receive payment to
provide services to individuals or
entities not otherwise receiving services
under the Act.
Our proposal responds to numerous
concerns from AAAs regarding
inconsistent approaches taken by States,
as well as concerns from State agencies
about the level of oversight and
approval that should be exercised. We
are trying to take a balanced approach
that is consistent with statutory
requirements found in section 212 and
throughout Title III—one that is not
onerous, can be implemented easily,
and does not cause undue delays. This
approach outlined in the regulation will
be supplemented by the provision of
technical assistance to States and AAAs.
We request comment on whether our
proposed approach appropriately
balances the need for clear policies and
procedures with the need to have a
workable approval process.
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We propose to specify in the
definition of Area plan administration
at section 1321.3 that use of area plan
administration funds for development of
contracts or commercial relationships is
allowable. We request comments on best
practices and examples of existing
processes.
The Act has always contemplated an
aging network that plans, coordinates,
and facilitates comprehensive and
coordinated systems for supportive,
nutrition, and other services, leveraging
resources beyond what the OAA alone
can support. The aging network has
growing opportunities to braid different
sources of government and private
funding to serve older adults in need,
which has been accomplished through
contracts and commercial relationships
with organizations such as Medicaid
managed care plans and health systems,
among others. Congress further
strengthened this flexibility in the most
recent reauthorization of the OAA. ACL
is committed to promoting this
flexibility while providing good
stewardship of and accountability for
public funds. Therefore, we propose in
§ 1321.9(c)(2)(xiv) to delineate that State
agencies, AAAs, and service providers
may enter into a variety of contracts and
commercial relationships. We further
propose that entities establishing
contracts and commercial relationships
must develop policies and procedures to
promote fairness, inclusion, and
adherence to the requirements of the
Act, including meeting conflict of
interest requirements, continuing their
role as advocates for older people in
accordance with the Act, and meeting
financial accountability requirements,
as set forth in sections 306(a)(6)(B), (13),
(14), and (15) and 307(a)(7).88 They
must also align with any guidance
issued by the Assistant Secretary.
For example, AAAs and service
providers may use funds for direct
services under Title III to support
provision of service via contracts and
commercial relationships in two ways.
The first is by maintaining all
requirements for direct service
provision using Title III funds. This
would mean that Title III direct services
funds would not be used for contracts
or commercial relationships that
required an older individual to make a
payment or copayment (see
§ 1321.9(c)(x). Voluntary contributions),
used means testing (see 1321.61(c).
Advocacy responsibilities of the area
agency), or served those ineligible for
services under the Act (see 1321.81.
Client eligibility for participation).
Second, funds could be used to provide
88 42
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direct services consistent with the
requirements under section 212 of the
Act, which among other requirements
requires reimbursement of funds
initially used to pay part or all of the
cost of developing and carrying out the
contract or commercial relationship.
We request comments regarding best
practices in promoting contracting and
commercial relationship activities of the
aging network while maintaining
fairness and adherence to the
requirements of the Act. Many states,
whether through formal policies and
procedures or otherwise, have been
facilitating a range of contracting and
commercial relationship activities for
years. For example, the area planning
process is one example of a policy and
procedure that all states use to approve
certain contracts and commercial
relationships. We do not intend to
disrupt the normal course of business
where it is currently functioning
consistent with the requirements of the
Act. We believe that standardizing
policies and procedures will streamline
these activities nationwide and ensure
consistency with the requirements of
the Act.
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§ 1321.9(c)(2)(xv). Buildings, Alterations
or Renovations, Maintenance, and
Equipment
ACL has received technical assistance
and clarification requests from State
agencies and AAAs seeking to apply
funding awarded under Title III to costs
related to buildings and equipment
(such as maintenance and repair).
However, the Act provides limited
standards regarding this proposed use of
funding. We propose to add paragraph
1321.9(c)(2)(xv) to provide clarification
to ensure that funding will be used for
costs that support allowable activities.
In addition, section 312 of the Act
provides that funds used for
construction or acquisition of
multipurpose senior centers are to be
repaid to the Federal Government in
certain circumstances. To ensure that
third parties will be on notice of this
requirement, we propose to include in
this paragraph a requirement that a
Notice of Federal Interest be filed at the
time of acquisition of a property or prior
to construction, as applicable. We
welcome comment on this proposed
section, including on the sufficiency of
guidance provided to date and potential
alternative approaches to achieve the
goal of providing services to older
adults.
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§ 1321.9(c)(2)(xvi). Supplement, Not
Supplant
The Act sets forth requirements in
sections 306(a)(9)(B),89 315(b)(4)(E),90
321(d),91 374,92 and 705(a)(4) 93 that
OAA funds must supplement, and not
supplant existing funds. We have
received numerous questions about
what these requirements mean and how
State agencies can ensure that Federal
funding is not used inappropriately to
supplant other funds. For example, a
State or local government might
inappropriately decide to reduce State
funding to support services for family
caregivers due to an increase in Federal
Title III–E funding. The result is that the
increased Federal funds supplant, not
supplement, the reduced State or local
funding, with no increase in revenue
available to the entity to provide
additional services and in contradiction
of section 374. This proposed provision
will require a State agency policy and
procedure on supplementing, not
supplanting existing funds for the
programs where specified in the Act.
§ 1321.9(c)(2)(xvii). Monitoring of State
and Area Plan Assurances
The Act sets forth many assurances to
which States must attest as a part of
their State plans and to which AAAs
must attest as a part of their area plans.
We propose to specify that the State
agency must have policies and
procedures to monitor compliance
regarding the assurances to which the
State and area agencies attest.
§ 1321.9(c)(2)(xviii). Advance Funding
In response to comments received at
listening sessions and increased
requests for technical assistance from
State agencies, AAAs, and service
providers, ACL proposes to specify that
State agencies may advance funding to
meet immediate cash needs of AAAs
and service providers, and if a State
chooses to do so, the State agency must
have policies and procedures that
comply with Federal requirements and
guidance as set forth by the Assistant
Secretary for Aging.
§ 1321.9(c)(3). State Plan Process;
§ 1321.9(c)(4). Area Plan Process
We propose to add paragraphs
1321.9(c)(3) and (4) to ensure the
integrity and transparency of the State
plan process and, in States with
multiple planning and service areas, of
the area plan process. We propose to
89 42
U.S.C. 3026(a)(9)(B).
U.S.C. 3030c–2(b)(4)(E).
91 42 U.S.C. 3030d(d).
92 42 U.S.C. 3030s–2.
93 42 U.S.C. 3058d(a)(4).
90 42
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require the State agency to have policies
and procedures that align with State and
area plan requirements, including
establishing and complying with a
minimum time period for public review
and comment for State and area plans,
that are proposed at §§ 1321.29 and
1321.65.
§ 1321.11 Advocacy Responsibilities
Section 1321.13 of the existing
regulation (Advocacy responsibilities) is
redesignated here as § 1321.11. Section
1321.11 sets forth the advocacy
responsibilities of State agencies. As
proposed, these include advocacy,
technical assistance, and training
activities. We propose additional minor
revisions to these provisions to include
activities related to the National Family
Caregiver Support Program (NFCSP),
which was added to the Act in 2000.
Section 305(a) 94 of the Act provides that
the State agency should serve as ‘‘an
effective and visible advocate’’ for older
individuals and family caregivers.
Accordingly, we propose to revise
§ 1321.11(a)(3) to clarify that the State
agency’s obligations to comment on
applications to Federal and State
agencies for assistance related to the
provision of needed services for older
adults and family caregivers are not
limited to instances in which the State
agency receives a request to do so.
§ 1321.13 Designation of and
Designation Changes to Planning and
Service Areas. [Updated Title and
Revised]
Section 1321.29 of the existing
regulation (Designation of planning and
service areas) is redesignated here as
§ 1321.13 and is retitled to better reflect
the content of the proposed provision.
Section 305 95 of the Act requires the
State agency to divide the State into
distinct planning and service areas and
subsequently designate an AAA to serve
each planning and service area. The Act
allows for exceptions for some States to
designate the entire State as a single
planning and service area. Single
planning and service area states may be
geographically small, such as Rhode
Island, or may be sparsely populated
relative to their geography, such as
Alaska. Dividing States into distinct
planning and service areas allows for a
local approach to the planning,
coordination, advocacy, and
administration responsibilities as
required under the Act. We propose to
revise this section to affirm the State
agencies’ obligations to have policies
and procedures in place to ensure that
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the State agency process of designating
and changing planning and service areas
will be transparent, will hold the State
agency accountable for its decisions,
and will afford due process to affected
parties. We also propose factors that a
State agency should take into account
when it considers changing a planning
and service area designation, consistent
with the aims of the Act. These factors
include the geographical distribution of
older individuals in the State, the
incidence of the need for services under
the Act, the distribution of older
individuals with greatest economic need
or greatest social need, the distribution
of older individuals who are Native
Americans, the distribution of resources
under the Act, the boundaries of
existing areas within the State, and the
location of units of general purpose
local government. Since all States now
have designated planning and service
areas, we propose to provide greater
detail on the requirements for changing
planning and service areas, as specified
in the Act, based on questions we have
received and areas of confusion that
have been expressed. For example, we
anticipate that our proposal to require
State agencies to consider listed factors
will resolve confusion over how State
agencies should make decisions about
whether and how to change planning
and service area designations. We also
solicit feedback regarding any other
relevant factors that should be specified
in making decisions on planning and
service area designation.
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§ 1321.15 Interstate Planning and
Service Area
Section 1321.43 of the existing
regulation (Interstate planning and
service area) is redesignated here as
§ 1321.15. Revisions are proposed to
this provision to clarify the nature of an
interstate planning and service area (per
section 305(b) 96 of the Act), as well as
the process for requesting the Assistant
Secretary to designate an interstate
planning and service area. Minor
revisions have also been made to reflect
statutory updates, including language
reflecting the distribution of family
caregiver support services funds under
the Act, and updates to cross references
to other provisions within the
regulation.
§ 1321.17 Appeal to the Departmental
Appeals Board on Planning and Service
Area Designation. [Updated Title and
Revised]
Section 1321.31 (Appeal to
Commissioner) is redesignated and
modified here as § 1321.17 (Appeal to
96 42
U.S.C. 3025(b).
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the Departmental Appeals Board on
planning and service area designation).
Section 305(a)(1)(E) 97 of the Act
provides State agencies authority to
divide the State into distinct planning
and service areas to administer the Act’s
services and benefits. A local
government, region, metropolitan area
or Indian reservation may appeal a State
agency’s denial of designation under the
provisions of section 305(a)(1)(E) 98 to
the Assistant Secretary for Aging who
must then afford the entity an
opportunity for a hearing pursuant to
section 305(b)(4) 99 of the Act. There
have historically been very few appeals
under section 305(a)(1)(E).100
We are proposing appeals of State
agency decisions for designation of
planning and service areas be delegated
to the HHS Departmental Appeals Board
(DAB) in accordance with the
procedures set forth in 45 CFR part 16.
The DAB may refer an appeal to its
Alternative Dispute Resolution Division
for mediation prior to issuing a
decision. This proposed change aligns
with our proposals in §§ 1321.23 and
1321.39. We believe it continues to
fulfill the Act’s mandate to provide
opportunity for a hearing while
streamlining administrative functions
and providing robust due process
protections to appellants. The HHS DAB
provides impartial, independent review
of disputed decisions under more than
60 statutory provisions. We believe this
change will provide clarity and
consistency to State agencies, AAAs and
is aligned with the intent of the Act.
§ 1321.19 Designation of and
Designation Changes to Area Agencies.
[Updated Title and Revised]
Section 1321.33 of the existing
regulation (Designation of area
agencies) is redesignated here as
§ 1321.19 and is retitled to better reflect
the content of the proposed provision.
section 305(b) 101 of the Act requires
State agencies not located in single
planning and service area states to
designate an AAA to serve each
planning and service area. We propose
to specify that only one AAA shall be
designated to serve each planning and
service area and that an organization
may be designated as an AAA for more
than one planning and service area. The
Act intends that the AAA will
proactively carry out, under the
leadership and direction of the State
agency, a wide range of functions
97 42
U.S.C. 3025(a)(1)(E).
U.S.C. 3025(a)(1)(E).
99 42 U.S.C. 3025(b)(4).
100 42 U.S.C. 3025(a)(1)(E).
101 42 U.S.C. 3025(a).
98 42
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designed to lead to the development or
enhancement of comprehensive and
coordinated community-based systems
in, or serving, each community in the
planning and service area. It is essential
that each AAA has the capacity to carry
out such responsibilities and that each
AAA meets the Act’s qualification
requirements. The existing regulation,
however, contains only a few basic
procedural requirements under the Act
related to the designation of AAAs and
provides no direction to State agencies
with respect to this important function.
We propose to revise this provision to
clarify the State agencies’ obligations to
have policies and procedures in place to
ensure that the process of designating
AAAs, as well as the voluntary or
involuntary de-designation of an AAA
(withdrawal of AAA designation), will
be transparent, will hold the State
agency accountable for its decisions,
and will afford due process to affected
parties. We propose to provide greater
clarity to assist States in understanding
the designation process pursuant to
section 305 102 of the Act and the types
of agencies permitted by the Act to serve
as AAAs. Consistent with the Act’s
requirements, we retain the existing
restriction against a regional or local
State office serving as an AAA, and the
provision continues to reference the
State agency’s obligations under section
305 103 of the Act to provide a right of
first refusal to a unit of general purpose
local government for AAA designation
and to give preference in such
designation to an established office on
aging if the unit of general purpose local
government elects not to exercise its
first refusal right. We request comment
on the specifications proposed,
especially from State agencies and
AAAs who have recent experience with
AAA designation processes.
§ 1321.21 Withdrawal of Area Agency
Designation
Section 1321.35 of the existing
regulation (Withdrawal of area agency
designation) is redesignated here as
§ 1321.21 We propose changes to
paragraph (a) to clarify the
circumstances under which a State
agency may withdraw designation to
include failure to comply with
regulations and guidance as set forth by
the Assistant Secretary for Aging, if the
State agency changes one or more
planning and service area designations,
and if the AAA voluntarily requests
withdrawal of their designation. In
paragraph (b) we propose a clarification
that changes to the designation of an
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AAA must be included in the State plan
on aging, with appropriate crossreferences. In paragraph (d) we propose
that a State agency may request an
extension of time to perform the
responsibilities of an AAA after such
designation has been withdrawn if the
State agency has made reasonable but
unsuccessful attempts to procure
another entity to be designated as the
AAA.
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§ 1321.25 Duration, Format, and
Effective Date of the State Plan
Section 1321.15 of the existing
regulation (Duration, format, and
effective date of the State plan) is
redesignated here as § 1321.25. Minor
changes have been made to update
cross-references to other provisions, to
reflect updates to statutory language,
and to clarify the authority of the
Assistant Secretary for Aging to provide
instructions to States regarding the
formulation, duration, and formatting of
State plans.
§ 1321.27 Content of State Plan
Section 1321.17 of the existing
regulation (Content of the State plan) is
redesignated here as § 1321.27. As part
of their responsibilities, State agencies
must develop and administer a multiyear State plan on aging. The State plan
delineates goals and objectives related
to assisting older individuals, their
families, and caregivers, and serves as a
blueprint for achieving the goals and
objectives during the plan period.
Section 307 104 of the Act sets forth
requirements that State plans must meet
and content that must be included. As
Stated above, section 307 105 of the Act
authorizes the Assistant Secretary to
prescribe criteria for State plan
development and content.
In response to the RFI and other
requests for clarification, we propose
additional required core elements for
the State plan, including that the State
plan: must provide evidence that it is
informed by, and based on, area plans;
explain how individuals with greatest
economic need and greatest social need
are determined and served; include the
State agency’s intrastate funding
formula or funds distribution plan;
demonstrate outreach to older Native
Americans and coordination with Title
VI programs under the Act; certify that
program development and coordination
activities will meet requirements;
specify the minimum proportion of
funds that will be expended on certain
categories of services; provide
information if the State agency allows
104 42
105 42
U.S.C. 3027.
U.S.C. 3027.
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for Title III–C–1 funds to be used as set
forth in proposed § 1321.87(a)(1)(A);
describe how the State agency will meet
its responsibilities for the Legal
Assistance Developer; explain how the
State agency will use its elder abuse
prevention funding awarded pursuant to
Title VII of the Act; and describe how
the State agency will conduct
monitoring of the assurances to which
they attest. The proposed provision also
clarifies the Assistant Secretary’s
authority to establish objectives for State
plans, including objectives related to
Title VII of the Act.
In response to significant feedback
from stakeholders over the years and
numerous responses to the RFI, ACL
proposes to specify that the State plan
must define greatest economic need and
greatest social need, including for the
following populations: Native American
persons; persons who experience
cultural, social, or geographical
isolation caused by racial or ethnic
status; members of religious minorities;
lesbian, gay, bisexual, transgender,
queer, and intersex (LGBTQI+) persons;
persons living with HIV or AIDS;
persons with disabilities; persons who
live in rural areas; and persons
otherwise adversely affected by
persistent poverty or inequality as the
State defines it. The Act directs State
agencies and AAAs to focus attention,
advocacy, and service provision toward
those in greatest economic need and
greatest social need. The listed
populations include those identified in
Executive Order 13985 Advancing
Racial Equity and Support for
Underserved Communities Through the
Federal Government. We propose to
establish standard expectations for
whom States must include in their
definitions of greatest economic need
and greatest social need, while still
allowing for States to flexibly include
other populations that are specific to
their circumstances. For example, one
State may identify a population within
their State that has specific dietary
requirements that will be included in
their definition of greatest social need.
When determining the definition of
greatest economic need, another State
may include persons experiencing
housing instability. Another State may
not specify any additional populations
to be included in their definitions of
greatest economic need or greatest social
need at the State plan level, but
encourage such additions at the area
plan level (for which we further propose
requirements in § 1321.65). We welcome
comment as to whether this approach
sufficiently identifies populations that
all States must include as part of their
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definition of greatest economic need
and greatest social need and offers
flexibility to States to include additional
populations.
We also propose to specify that upon
identifying the populations of greatest
economic need and greatest social need,
the State plan must include how the
State will target services to these
populations, including how funds under
the Act may be distributed in
accordance with proposed intrastate
funding formula or funds distribution
plan requirements at §§ 1321.49 or
1321.51, respectively. For example, a
State may specify that it will use one
factor based on the low-income and
rural population of individuals age 60
and older in its intrastate funding
formula to meet populations identified
as in greatest economic need and
greatest social need. Another State may
use two separate factors, one for lowincome individuals age 60 and older
and another for rural individuals age 60
and older.
As a part of their responsibilities
under the State plan, State agencies
engage in program development and
coordination activities to meet the needs
of older adults. State agencies also are
encouraged to translate activities, data,
and outcomes into proven best
practices, which can be used to leverage
additional funding and to build capacity
for long-term care efforts in the State,
beyond what the Act alone can support.
State agencies also work in conjunction
with and support of AAAs who lead
such efforts, including integrating
health and social services delivery
systems. We propose for States to certify
as a part of their State plans that they
will meet certain requirements,
including what funding sources can be
used for program development and
coordination activities and what
conditions apply to use of these funds.
We propose to specify that funds for
program development and coordination
activities may only be expended as a
cost of State plan administration, area
plan administration, or Title III–B
supportive services, under limited
circumstances.
We propose to require States to
specify the minimum proportion of
funds that will be expended on certain
categories of services as required by the
Act in section 307(a)(2)(C),106 and
include cross reference to the legal
assistance section at § 1321.93.
The provision also includes a new
requirement for States to provide certain
information regarding any permitted use
of Title III C–1 funds (funds for meals
served in a congregate setting) for shelf106 42
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stable, pick-up, carry-out, drive-through,
or similar meals, as permitted by new
proposed § 1321.87(a)(1)(A). The
congregate meal program is a core Title
III program; in addition to a healthy
meal, the program provides
opportunities for social interaction and
health promotion and wellness
activities. In response to the COVID–19
pandemic, ACL provided guidance on
innovative, permissible service delivery
options that grantees could provide
meals to older individuals and other
eligible recipients of home-delivered
meals with Title III C–2 funds. In
response to grantee and stakeholder
comments on the RFI, ACL proposes in
new § 1321.87 to allow these meal
delivery methods with respect to Title
III C–1 congregate meal funds, subject to
certain terms and conditions. As this
represents a proposed expansion of the
permitted use of congregate meals
funds, State agencies must provide
information about this use of Title III C–
1 funds in their State plans to ensure
that the State agencies are aware of, and
will comply with, the applicable terms
and conditions and so that ACL will be
aware of the extent to which State
agencies plan to implement this new
allowable use of Title III C–1 funds.
We propose to remove redundant
provisions in § 1321.27 that are
addressed in other more appropriate
sections of the proposed revised
regulation (such as requirements related
to State agency policies, voluntary
contributions, and means testing, which
are addressed in § 1321.9). Also, minor
revisions have been made to the
provision to delete references to
statutory provisions that have been
removed from the Act or to delete
language that does not align with
current ACL policy (such as the
requirement in the existing provision
that AAAs compile available
information on post-secondary
education available to older adults with
little or no tuition).
With the increased expectations for
information, assistance and referral
(I&A/R) systems to offer direct consumer
support to a growing population and the
need to be responsive to emerging
technology solutions that streamline
access to services and supports, ACL
solicits input on ways ACL and State
agencies can support improvements in
I&A/R systems, including training of
professionals and modernization of
information technology systems that are
interoperable and streamline access to
services through electronic, closed loop
referrals.
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§ 1321.29 Public Participation
Section 1321.27 of the existing
regulation (Public participation) is
redesignated here as § 1321.29. The Act
requires State agencies to periodically
solicit the views of older individuals,
family caregivers, service providers, and
the public regarding the development
and administration of the State plan and
the implementation of programs and
services under the Act. Sections
1321.29(a) and (b) set forth obligations
for public input, including that
opportunities for public participation
should occur periodically and should
include the views of family caregivers
and service providers, with particular
attention to those of greatest economic
need and greatest social need. In
response to comments to the RFI, we
propose that the public be given a
reasonable period of time within which
to review proposed State plans and that
State plan documents be readily
available to the public for review.
Pursuant to Federal civil rights laws, the
State plan document should be available
in alternative formats and other
languages if requested.
§ 1321.31 Amendments to the State
Plan
Section 1321.19 of the existing
regulation (Amendments to the State
plan) is redesignated here as § 1321.31.
We propose substantial revisions to this
provision to clarify the circumstances
under which amendments to the State
plan are necessary. The revised
provision also clarifies which
amendments require prior approval by
the Assistant Secretary and which only
need to be submitted for purposes of
notification. Amendments requiring
prior approval are those necessary to
reflect new or revised statues or
regulations as determined by the
Assistant Secretary for Aging; an
addition, deletion, or change to a State’s
goal, assurance, or information
requirement Statement; a change in the
State’s intrastate funding formula or
funds distribution plan for Title III
funds; a request to waive State plan
requirements; or other changes as
required by guidance as set forth by the
Assistant Secretary for Aging.
Amendments for purposes of
notification only are those necessary to
reflect a change in a State law,
organization, policy, or State agency
operation; a change in the name or
organizational placement of the State
agency; a request to distribute State plan
administration funds for demonstration
projects; a change in a planning and
service area designation; a change in
AAA designation; a request to use funds
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set aside to address disasters as we
propose to further set forth in § 1321.99;
or a request to exercise major disaster
declaration flexibilities, as we propose
to further set forth in § 1321.101. We
also propose minor revisions to reflect
statutory updates.
§ 1321.33 Submission of the State Plan
or Plan Amendment to the Assistant
Secretary for Aging for Approval.
[Updated Title and Revised]
Section 1321.21 of the existing
regulation (Submission of the State plan
or plan amendment to the
Commissioner for approval) is
redesignated here as § 1321.33 and has
been retitled to reflect statutory
terminology updates. ACL’s Regional
Offices play a critical role in ACL’s
administration and oversight of State
plans on aging. They provide technical
assistance to State agencies regarding
the preparation of State plans and
amendments and are responsible for
reviewing those that are submitted for
compliance with the Act. Currently, the
regulations require States to submit for
approval a plan or amendment, signed
by the Governor or the Governor’s
designee, 45 days prior to its proposed
effective date. This 45-day period does
not provide adequate time for proper
Regional Office review and provision to
the State by the Regional Office of
appropriate technical assistance, for the
State then to make any changes that are
required, and for the State to re-submit
the plan or amendment for further
review and approval. The failure to have
a State plan or amendment approved in
a timely manner could result in
significant ramifications to a State, such
as a lapse in funding under the Act. In
addition, if a State only submits a final,
signed plan or amendment for review,
and if changes are needed in order to
bring the plan or amendment into
compliance with the Act or the
Assistant Secretary’s guidance, the State
agency could find itself in the difficult
position of having to arrange for the
Governor (or the Governor’s designee) to
re-execute the document. We propose to
improve the State plan and amendment
submission and review process by
adding to this provision a requirement
that the State agency submit a draft of
the plan or amendment to its assigned
ACL Regional Office at least 120 days
prior to the proposed effective date and
a requirement that the State agency
cooperate with the Regional Office in
the review of the plan or amendment for
compliance with applicable
requirements. We welcome comments
suggesting ways to improve the State
plan and amendment approval process.
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§ 1321.35 Notification of State Plan or
State Plan Amendment Approval or
Disapproval for Changes Requiring
Assistant Secretary for Aging Approval.
[Updated Title and Revised]
The provision contained in § 1321.23
of the existing regulation (Notification
of State plan or State plan amendment
approval) is redesignated here as
§ 1321.35. We also propose changes to
§ 1321.35(b) for consistency with other
related provisions that address appeals
to the Assistant Secretary regarding
disapproval of State plans or
amendments.
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§ 1321.39 Appeals to the Departmental
Appeals Board Regarding State Plan on
Aging. [Updated Title and Revised]
Section 1321.77 of the existing
regulation (Scope) is redesignated here
at § 1321.39, retitled, and modified.
Section 305 107 and 307 108 of the Act,
respectively, require a State to designate
a State agency to carry out Title III
programs and develop a State plan on
aging to be submitted to the Assistant
Secretary for Aging for approval. Per
section 307(c)(1) 109 the Assistant
Secretary shall not make a final
determination disapproving any State
plan, or any modification thereof, or
make a final determination that a State
is ineligible under section 305,110
without first affording the State
reasonable notice and opportunity for a
hearing.
In the past the Assistant Secretary for
Aging would have facilitated the
appeals process. We propose, in line
with our proposals at revised § 1321.17
and new § 1321.23, that appeals be
delegated to the Departmental Appeals
Board (DAB) in accordance with the
procedures set forth in 45 CFR part 16.
The Board will hear the appeal and may
refer an appeal to the DAB’s Alternative
Dispute Resolution Division for
mediation prior to issuing a decision.
Delegation of appeals to the DAB will
continue to fulfill the statutory mandate
to afford a State reasonable notice and
opportunity for a hearing, while
streamlining administrative functions
and providing robust due process
protections. The HHS DAB provides
impartial, independent review of
disputed decisions under more than 60
statutory provisions. We believe this
change will provide clarity and
consistency to State agencies and is
aligned with the intent of the Act.
107 42
U.S.C. 3025.
U.S.C. 3027.
109 Id. at (c)(1).
110 42 U.S.C. 3025.
§ 1321.41 When a Disapproval
Decision Is Effective. [Updated Title and
Revised]
In this section, redesignated from
existing § 1321.79, retitled, and
modified, we propose to delete
reference to the ‘‘Assistant Secretary for
Aging’’ and replace it with ‘‘the
Departmental Appeals Board’’ to align
with changes proposed at § 1321.39.
§ 1321.43 How the State May Appeal
the Departmental Appeals Board’s
Decision. [Updated Title and Revised]
In this section, redesignated from
§ 1321.81 and retitled, we propose to
delete reference to the ‘‘Assistant
Secretary for Aging’’ and replace it with
‘‘the Departmental Appeals Board’’ to
align with changes proposed at
§ 1321.39.
§ 1321.45 How the Assistant Secretary
for Aging May Reallot the State’s
Withheld Payments. [Updated Title and
Revised]
The provision contained in § 1321.83
of the existing regulation (How the
Commissioner may reallot the State’s
withheld payments) is redesignated here
as § 1321.45. The provision has been
retitled, and minor, non-substantive
changes are proposed to the provision to
reflect statutory terminology updates.
§ 1321.49 Intrastate Funding Formula
The provision contained in § 1321.37
of the existing regulation (Intrastate
funding formula) is redesignated here as
§ 1321.49. States with multiple planning
and service areas provide funding to
AAAs through the IFF. Section 305 111
of the Act sets forth requirements for the
IFF while, at the same time, affording
States some flexibilities in its
development and implementation. The
proposed changes to this provision are
designed to assist State agencies
develop IFFs in compliance with the
Act’s requirements; to clarify the
options available to State agencies; and
to aid them in implementation of their
IFFs. In paragraph (a), we propose to
specify that the State agency must
include the IFF in the State plan, in
accordance with guidelines issued by
the Assistant Secretary and using the
best available data; that the formula
applies to supportive, nutrition,
evidence-based disease prevention and
health promotion, and family caregiver
services provided under Title III of the
Act; and that a separate formula for
evidence-based disease prevention and
health promotion may be used, as
provided in section 362 112 of the Act.
108 42
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U.S.C. 3030n.
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In paragraph (b) we propose to clarify
the elements of the IFF. The elements
include a descriptive Statement and
application of the State’s definitions of
greatest economic need and greatest
social need; a Statement that discloses
any funds deducted for allowable
purposes of State plan administration,
Ombudsman program, or disaster set
aside funds, as proposed in § 1321.99;
whether a separate formula for
evidence-based disease prevention and
health promotion is used; how the
Nutrition Services Incentive Program
funds will be distributed; a numerical
mathematical Statement that describes
each factor for determining how funds
will be allotted and the weight used for
each factor; a listing for the data to be
used for each planning and service area
in the State; a Statement of the
allocation of funds to each planning and
service area in the State; and the source
of the best available data used to
allocate the funding.
In paragraph (c) we propose to
identify prohibitions related to the IFF.
Prohibitions include that the State may
not: withhold funds from distribution
through the formula, except where
expressly allowed for State plan
administration, disaster set aside funds
as proposed at § 1321.99, or the
Ombudsman program; exceed State and
area plan administration caps as
proposed at § 1321.9(c)(2)(iv); use Title
III–D funds for area plan administration;
distribute funds to any entity other than
a designated AAA, except where
expressly allowed for State plan
administration funds, Title III–B
Ombudsman funds, and disaster setaside funds as proposed in § 1321.99;
and use funds in a manner that is in
conflict with the Act.
In paragraph (d) we propose to specify
other requirements that apply to
distribution of Nutrition Services
Incentive Program funds, including that
cash must be promptly and equitably
disbursed to nutrition projects under the
Act and provisions relating to election
of agricultural commodities. In
paragraph (e) we propose that Title VII
funds or Title III–B Ombudsman
program funds under the Act may be
distributed outside the IFF. This
subsection also allows the State agency
to determine the amount of funding
available for area plan administration
before deducting funds for Title III–B
Ombudsman program and disaster setaside funds. We propose that a State
agency may reallocate funding within
the State when the AAA voluntarily or
otherwise returns funds, subject to the
State agency’s policies and procedures.
Proposed revisions to paragraph (f)
reflect statutory updates and to cross
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reference to other provisions within the
regulation.
§ 1321.51 Single Planning and Service
Area States. [Updated Title and Revised]
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The provision contained in § 1321.41
of the existing regulation (Single state
planning and service area) is
redesignated here as § 1321.51 and
retitled. Most of the language of the
existing provision relates to confirming
the approval of an application of a state
which, on or before October 1, 1980,
was a single planning and service area,
to continue as a single planning and
service area if the State agency met
certain requirements. Only State
agencies currently designated as a single
planning and service area state may
have such status; accordingly, we
propose to delete this language and
clarify the specific requirements that
apply to operating as a single planning
and service area state. Single planning
and service area states are addressed
elsewhere in our proposed regulations
including proposed definitions in
§ 1321.3 and regarding designation of
and changes to planning and service
areas in § 1321.13.
Based on questions we have received
from such states, we propose
clarifications that single planning and
service area states must meet
requirements for AAAs, unless
otherwise specified. In paragraph (b),
we propose to clarify that single
planning and service area states, as part
of their State plan, must include a funds
distribution plan that mirrors many of
the requirements of the intrastate
funding formula for states with multiple
planning and service areas, minus
distribution to AAAs. The State must
also provide justification if it wishes to
provide services directly and believes it
meets applicable requirements to do so,
as set forth in section 307(a)(8)(A). We
propose this change to promote
transparency and good stewardship of
public funds. In paragraph (c) we
propose that single planning and service
area states may revise their funds
distribution plans, subject to their
policies and procedures and prior
approval of the Assistant Secretary.
Revisions also have been made to reflect
statutory updates.
Subpart C—Area Agency
Responsibilities
§ 1321.55
Mission of the Area Agency
The provision contained in § 1321.53
of the existing regulation (Mission of the
area agency) is redesignated here as
§ 1321.55. This provision specifies the
AAA’s mission, role, and functions as
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the lead on aging issues in its planning
and service area under the Act.
The social services systems in which
AAAs and their community partners
operate today differs greatly from that
which existed in 1988 when the existing
regulation was promulgated. For
example, in 1988 much of the work of
AAAs involved the establishment and
maintenance of focal points, which at
that time were identified as ‘‘a facility
established to encourage the maximum
collocation and coordination of services
for older individuals.’’ The existing
language set forth in § 1321.53(c)
regarding an AAA’s obligations with
respect to focal points goes well beyond
the requirements with respect to focal
points that are set forth in section
306(a) 113 of the Act. Focal points in
current § 1321.53(c) are focused on the
need for bricks-and-mortar facilities
such as multipurpose senior centers. In
light of the social service systems
climate in which AAAs operate today,
the existing language confining these
focal points to facilities may impede an
AAA’s ability to develop and enhance a
comprehensive and coordinated
community-based systems in, or
serving, its planning and service area, as
contemplated by the Act. Accordingly,
we propose to delete the language from
this paragraph related to an AAA’s
obligations with respect to focal points.
We also propose minor revisions to
this provision to align with updates to
statutory terminology and requirements
resulting from reauthorizations (e.g.,
adding family caregivers as a service
population per the 2000
reauthorization) and to emphasize the
Act’s aim that priority be given to
serving older adults with greatest
economic need and greatest social need.
§ 1321.57 Organization and Staffing of
the Area Agency
The provision contained in § 1321.55
of the existing regulation (Organization
and staffing of the area agency) is
redesignated here as § 1321.57.
The existing language in paragraph
(a)(2) of this provision prohibits a
separate organizational unit within a
multi-purpose agency which functions
as the AAA from having any purpose
other than serving as an AAA. The Act
promotes AAAs as innovative,
collaborative organizations which adapt
to ever-evolving social service, health
and economic climates. We propose to
eliminate this prohibition to provide
more flexibility to AAAs to conduct
their operations, subject to State agency
policies and procedures. Adequate
safeguards exist in the Act and in the
113 42
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regulations (such as requirements with
respect of conflicts of interest) to render
this restriction unnecessary.
We also propose a minor revision to
paragraph (a)(1) to take into account the
addition of family caregivers as a service
population pursuant to the 2000
reauthorization of the Act. We also
propose minor revisions to this
provision to update cross-references to
other sections of the regulation.
§ 1321.61 Advocacy Responsibilities of
the Area Agency
We propose minor revisions to this
provision for clarity and to take into
account the addition of family
caregivers as a service population
pursuant to the 2000 reauthorization of
the Act.
§ 1321.63 Area Agency Advisory
Council
The provision contained in § 1321.57
of the existing regulation (Area agency
advisory council) is redesignated here as
§ 1321.63. Section 306 114 of the Act
requires AAAs to seek public input with
respect to the area plan; accordingly, we
propose new language in this section
clarifying the AAA’s advisory council
duties with regards to soliciting and
incorporating public input. Minor
changes are proposed to the language
describing the required composition of
the advisory council, in order to clarify
(1) that council members should include
individuals and representatives of
community organizations from or
serving the AAA’s planning and service
area, including those identified as in
greatest economic need or greatest social
need; (2) that a main focus of the
council should be to assist the AAA in
targeting individuals of greatest social
need and greatest economic need; and
(3) that providers of the services
provided pursuant to Title III of the Act,
as well as Indian Tribes and older
relative caregivers, should be
represented in the council.
We also propose minor revisions to
this provision to take into account the
addition of family caregivers as a service
population pursuant to the 2000
reauthorization of the Act.
§ 1321.65 Submission of an Area Plan
and Plan Amendments to the State for
Approval
The provision contained in § 1321.52
(Evaluation of unmet need) and
§ 1321.59 (Submission of an area plan
and plan amendments to the State for
approval) of the existing regulation are
combined and redesignated here as
§ 1321.65. The State agency is
114 42
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responsible for ensuring that area plans
comply with the requirements of section
306 115 of the Act. We propose revisions
to this provision to clarify for State
agencies the area plan requirements that
should be addressed by State policies
and procedures. These include
identification of populations in the
planning and service area of greatest
economic need and greatest social need;
evaluation of unmet needs; public
participation in the area plan
development process; plans for which
services will be provided, how services
will be provided, and how funding will
be distributed; a process for determining
if a AAA meets requirements to provide
certain direct services pursuant to
section 307(a)(8) 116 of the Act;
minimum adequate proportion
requirements per section 306(a)(2) 117 of
the Act; and requirements for program
development and coordination activities
as proposed to be set forth in
§ 1321.27(h). States may include other
requirements that meet State-specific
needs.
We also propose to make an addition
to area plan requirements to reflect
changes in the nutrition program. The
congregate meal program is a core Title
III nutrition program, with designated
funding and requirements as set forth
under Title III C–1 of the Act. In
addition to a healthy meal, the program
provides opportunities for social
interaction and health promotion and
wellness activities. In response to the
COVID–19 pandemic, ACL provided
guidance on innovative service delivery
options that grantees could take
advantage of to provide meals to older
individuals and other eligible recipients
of home-delivered meals with Title III
C–2 funds.118 These options included
shelf-stable, pick-up, carry-out, drivethrough, or similar meals. In response to
input received from grantees and
stakeholders pursuant to the RFI, ACL
proposes in new § 1321.87 to also allow
these meal delivery methods with
respect to Title III C–1 congregate meal
funds, subject to certain terms and
conditions. This proposal marks an
expansion of the permitted use of
congregate meals funds. Therefore, if
State agency policies and procedures
allow for this service option, AAAs will
be required to provide this information
in their area plans to ensure AAAs are
aware of, and in compliance with, the
115 Ibid.
116 42
U.S.C. 3027(a)(8).
U.S.C. 3026(a)(2).
118 ACL, Frequently Asked Questions—Nutrition
Services and Emergency Management (March 12,
2020) https://acl.gov/sites/default/files/COVID19/
C19FAQ-NutritionEM_2020-03-12.pdf (last visited
Jan. 18, 2023).
117 42
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applicable terms and conditions for use
of such funds. It will also provide State
agencies and ACL necessary information
to determine the extent to which AAAs
plan to implement this allowable use of
Title III C–1 funds for new service
delivery methods.
In paragraphs (c) and (d) we propose
additions to reflect statutory updates
with respect to inclusion of hunger,
food insecurity, malnutrition, social
isolation, and physical and mental
health conditions and furnishing of
services consistent with self-directed
care in area plans.
In response to questions received, we
propose to clarify in paragraph (e) that
area plans must be coordinated with
and reflect State plan goals. This
provision parallels proposed
§ 1321.27(c), which requires the State
plan to provide evidence the plan is
informed by and based on area plans.
State and area plans may have cycles
that align or vary, based on multiple
considerations. With this provision, we
wish to clarify that State and area plans
processes should be iterative, where
each informs the other. We welcome
comments regarding this proposed
clarification.
39585
under area plans) are redesignated and
proposed to be revised in part here as
§ 1321.73 and § 1321.79. Proposed
§ 1321.73 sets forth requirements to
ensure AAAs and local service
providers develop and implement
policies and procedures to meet
requirements as set forth by State
agency policies and procedures, in
accordance with proposed § 1321.9.
Accordingly, we propose to move the
requirements currently set forth in (b)–
(g) to other sections. We also propose to
specify that the State agency and AAAs
must develop monitoring processes,
which are encouraged to be made
available to the public to ensure
accountability and stewardship of
public funds, as required by the Act.
§ 1321.73 Policies and Procedures.
[Updated Title and Revised]
§ 1321.75 Confidentiality and
Disclosure of Information
Proposed § 1321.75 reorganizes and
redesignates existing § 1321.51. The
revised section proposes updated
requirements for State agencies’ and
AAAs’ confidentiality procedures. State
agencies and AAAs collect sensitive,
legally protected information from older
adults and family caregivers during
their work. Our proposed revisions will
enhance the protections afforded OAA
participants. Revised § 1321.75 also
adds ‘‘family caregivers’’’ as a service
population under the Act to reflect the
2000 reauthorization of the Act.
We propose to clarify the obligation of
State agencies, AAAs, or other
contracting, granting, or auditing
agencies to protect confidentiality. For
example, the provision prohibits
providers of Ombudsman program
services to reveal any information
protected under the provisions in § 1324
Subpart A, State Long-Term Care
Ombudsman Program. Similarly, State
agencies, AAAs, and others subject to
this provision may not require a
provider of legal assistance under the
Act to reveal any information that is
protected by attorney client privilege,
including information related to the
representation of the client.119
The policies and procedures required
under this section must ensure that
service providers promote the rights of
each older individual who receives such
services, including the right to
confidentiality of their records. We
further propose that the policies and
procedures must comply with all
applicable Federal laws, codes, rules
and regulations, including the Health
Insurance and Portability and
Accountability Act (HIPAA). The State
The provisions contained in § 1321.65
of the existing regulation
(Responsibilities of service providers
119 The American Bar Assn., Model Rules of
Professional Conduct: Rule 1.6 Confidentiality of
Information (last visited Jan. 18, 2023).
Subpart D—Service Requirements
§ 1321.71 Purpose of Services
Allotments Under Title III
The provision contained in § 1321.63
of the existing regulation (Purpose of
services allotments under Title III) is
redesignated here as § 1321.71. We
propose minor revisions to this
provision to reflect statutory updates
with respect to services provided under
Title III, as well as to provide
consistency with other proposed
updates to the regulation. For example,
we propose minor revisions to this
provision to take into account the
addition of the National Family
Caregiver Support Program and family
caregivers as a service population
pursuant to the 2000 reauthorization of
the Act. Additional minor revisions are
proposed for clarity, such as
distinctions in the manner in which
Title III funds are awarded between
single planning and service area states
and states with AAAs, with cross
references to proposed language on
intrastate funding formulas, funds
distribution plans, and provision of
direct services by State agencies and
AAAs.
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agency may also require the application
of other laws and guidance for the
collection, use, and exchange of both
Personal Identifiable Information (PII)
and Personal Health Information (PHI).
Proposed § 1321.75 includes
exceptions to the requirement for
confidentiality of information. PII may
be disclosed with the informed consent
of the person or of their legal
representative, or as required by court
order. We also propose to allow
disclosure for program monitoring and
evaluation by authorized Federal, State,
or local monitoring agencies. Under the
proposed provision, State agencies’
policies and procedures may explain
that individual information and records
may be shared with other State and
local agencies, community-based
organizations, and health care providers
and payers to provide services, and we
encourage agencies to develop
memoranda of understanding regarding
access to records for such purposes. We
further seek comment to ensure we
sufficiently set forth this exception to
the confidentiality requirement.
§ 1321.79 Responsibilities of Service
Providers Under State and Area Plans.
[Updated Title and Revised]
The provision contained in § 1321.65
of the existing regulation
(Responsibilities of service providers
under area plans) is redesignated in part
here as § 1321.79 and at § 1321.73 and
is retitled for clarity. Minor revisions are
proposed to this provision to reflect
statutory updates with respect to family
caregiver services provided under Title
III, as well as to emphasize that
providers should seek to meet the needs
of individuals in greatest economic need
and greatest social need. We propose to
encourage providers to offer selfdirected services to the extent feasible
and acknowledge service provider
responsibility to comply with local
adult protective services requirements,
as appropriate. We propose that this
provision apply to both State plans, as
well as to area plans, as there are
circumstances in which a service
provider may provide services under a
State plan (such as in a single planning
and service area state). The language in
paragraph (a) of the existing provision
(reporting requirements) has been
moved to § 1321.73, which addresses
accountability requirements applicable
to service providers.
§ 1321.83 Client and Service Priority.
[Updated Title and Revised]
The provision contained in § 1321.69
of the existing regulation (Service
priority for frail, homebound or isolated
elderly) is redesignated here as
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§ 1321.83 and is retitled for clarity. We
received numerous inquiries about how
State agencies and AAAs should
prioritize providing services to various
groups. Questions included whether
there was an obligation to serve
everyone who sought services and
whether services were to be provided on
a first-come, first-served basis.
Questions about prioritization were
particularly prevalent in response to
demand for services created by the
COVID–19 public health emergency.
Entities sought clarification on whether
they are permitted to set priorities, who
is permitted to set priorities, and the
degree to which entities have discretion
to set their own priority parameters.
Proposed § 1321.101 clarifies that
entities may prioritize services and that
they have flexibility to set their own
policies in this regard. It also clarifies
that States are permitted to set service
priorities, but they may delegate that
responsibility to the AAA, and the AAA
may, in turn, delegate the responsibility
to local service providers. We also
propose revisions to this provision to
take into account the addition of the
National Family Caregiver Support
Program, family caregivers as a service
population, and priorities for serving
family caregivers pursuant to the 2000
reauthorization of the Act.
§ 1321.93 Legal Assistance
The provision contained in § 1321.71
of the existing regulation (Legal
assistance) is redesignated here as
§ 1321.93. We are proposing
modifications to § 1321.93 Legal
Assistance, to better reflect the purpose
of the Act, and especially the
application of section 101 120 to elder
rights and legal assistance and to clarify
and simplify implementation of the
statutory requirements of State agencies,
AAAs and the legal assistance providers
with which the AAAs or State agencies,
where appropriate, must contract to
procure legal assistance for qualifying
older adults. Section 101(10),121 in
particular, finds that older people are
entitled to ‘‘Freedom, independence,
and the free exercise of individual
initiative in planning and managing
their own lives, full participation in the
planning and operation of communitybased services and programs provided
for their benefit, and protection against
abuse, neglect, and exploitation.’’ Legal
assistance programs funded under Title
III–B of the Act play a pivotal role in
ensuring that this objective is met.
Additionally, legal assistance programs
further the mission of the Act as set
120 42
U.S.C. 3001.
at (10).
121 Ibid.
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forth in section 102(23) and (24) 122 by
serving the needs of those with greatest
economic need or greatest social need,
including, historically
underrepresented, and underserved
populations, such as people of color,
LGBTQI+ older adults, those who have
LEP, and those who are isolated by
virtue of where they live, such as rural
elders, those who are homebound and
those residing in congregate residential
settings.
ACL intends to offer technical
assistance, pursuant to section
202(a)(6) 123 of the Act, to States, AAAs,
and legal assistance service providers, to
enable all parties to understand and
most effectively coordinate with each
other to carry out the provisions of this
section.
We propose to combine all regulatory
provisions relevant to legal assistance
into one section. The purpose of this
revision is to mitigate historic and
existing confusion and misconceptions
about legal assistance, achieve clarity
and consistency, and create greater
understanding about legal assistance
and elder rights. We further propose a
technical correction to change the
reference to statutory language in
section (a) of the regulation from
§ 307(a)(15) 124 to § 307(a)(11),125 which
sets forth State plan requirements to
legal assistance. Section 307(a)(15) sets
forth requirements for serving older
people with LEP.
Proposed § 1321.93(a) provides a
general definition of legal assistance
based on the definition in section
102(33) 126 of the Act. Proposed
§ 1321.93(b) sets forth the requirements
for the State Agency on Aging to add
clarity about its responsibilities. The
State Agency on Aging is required to
address legal assistance in the State plan
and to allocate a minimum percentage
of funding for legal assistance. The State
plan must assure that the State will
make reasonable efforts to maintain
funding for legal assistance. Funding for
legal assistance must supplement and
not supplant funding for legal assistance
from other sources, such as the grants
from the Legal Services Corporation.
The State is also obligated to provide
advice, training, and technical
assistance support for the provision of
legal assistance as provided in proposed
§ 1321.93 and section 420(a)(1) 127 of the
Act. As part of its oversight role, the
State Agency on Aging must ensure that
122 42
U.S.C. 3002(23) and (24).
U.S.C. 3012(a)(6).
124 42 U.S.C. 3027(a)(15).
125 Ibid. at (a)(11).
126 42 U.S.C. 3002(33).
127 42 U.S.C. 3032i(a)(1).
123 42
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the statutorily required contractual
awards by AAAs to legal assistance
providers meet the requirements of
§ 1321.93(c).
Proposed § 1321.93(c) sets forth the
requirements for the AAA with regard to
legal assistance. Similar to the State
agency requirement to designate a
minimum percentage of Title III–B
funds to be directed towards legal
assistance, the AAAs must take that
minimum percentage from the State
agency and expend at least that sum, if
not more, in an adequate proportion of
funding on legal assistance and enter
into a contract to procure legal
assistance. The proposed rule reflects
the statute and existing regulation in
stating requirements for the AAAs to
follow when selecting the best qualified
provider for legal assistance, including
that the selected provider demonstrate
expertise in specific areas of law that are
given priority in the Act, which are
income, health care, long-term care,
nutrition, housing, utilities, protective
services, abuse, neglect, age
discrimination, and defense against
guardianship. Section 1321.93(c) also
sets forth standards for contracting
between AAAs and legal assistance
providers, including requiring the
selected provider to assist individuals
with LEP, including in oral and written
communication. The selected provider
must also ensure effective
communication for individuals with
disabilities, including by providing
appropriate auxiliary aids and services.
where necessary. We also clarify that
the AAA is precluded from requiring a
pre-screening of older individuals
seeking legal assistance or from acting
as the sole and exclusive referral
pathway to legal assistance.
We call particular attention to two
proposed areas of law given priority in
the Act, section 307(a)(11)(E).128 The
first is long-term care, which we
interpret to include rights of individuals
residing in congregate residential
settings and rights to alternatives to
institutionalization. Legal assistance
staff with the required expertise in
alternatives to institutionalization
would be knowledgeable about
Medicaid programs such as the Money
Follows the Person demonstration,
which helps individuals transition from
an institutional setting to a community
setting, as well as Medicaid home and
community-based services (HCBS)
authorities and implementing
regulations, including HCBS settings
requirements, that allow individuals to
receive Medicaid-funded services in
their homes and community. To
demonstrate this expertise, staff would
exhibit the ability to represent
individuals applying for such programs;
to appeal denials or reductions in the
amount, duration, and scope of such
services; and to assist individuals who
want to transition to the community.
With regard to expertise around
institutionalization, ACL expects legal
assistance staff to work very closely
with the Ombudsman program to
protect resident rights, including the
right to seek alternatives to
institutionalization and the right to
remain in their chosen home in a
facility by manifesting the knowledge
and skills to represent residents and
mount an effective defense to
involuntary discharge or evictions.
The other proposed area of focus is
guardianship and alternatives to
guardianship. Section 307(a)(11)(E) 129
of the Act also States: ‘‘area agencies on
aging will give priority to legal
assistance related to . . . defense of
guardianship.’’ We interpret this
provision to include advice to and
representation of proposed protected
persons to oppose appointment of a
guardian and representation to seek
revocation of or limitations of a
guardianship. It also includes assistance
that diverts individuals from
guardianship to less restrictive, more
person-directed forms of decision
support such as health care and
financial powers of attorney, advance
directives and supported decisionmaking, whichever tools the client
prefers, whenever possible.
Despite the clear prioritization of legal
assistance to defend against imposition
of guardianship of an older person, the
Act in section 321(a)(6)(B)(ii) 130 also
states Title III–B legal services may be
used for legal representation ‘‘in
guardianship proceedings of older
individuals who seek to become
guardians, if other adequate
representation is unavailable in the
proceedings.’’ The language in section
321(a)(6)(B)(ii) 131 and the language in
section 307(a)(11)(E) 132 have been
interpreted by some AAAs and some
contracted legal providers as meaning
funding under the Act can be used to
petition for guardianship of an older
adult, rather than defending older adults
against guardianship.
Guardianship is a legal determination
that infringes upon the rights and selfdetermination of individuals who are
purported to lack capacity for decisionmaking. Guardianship
129 Ibid.
130 42
128 42
U.S.C. 3027(a)(11)(E).
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disproportionately impacts older adults
and adults with disabilities. We seek
comments on how to reconcile the
language in § 321(a)(6)(B)(ii) 133 with the
general intent of the Act, as set forth in
§ 101(10),134 to provide older people
with freedom, independence, and the
free exercise of individual initiative in
planning and managing their own lives.
Specifically, our goal is to clarify the
role of legal assistance providers to
promote self-determination and persondirectedness and support older
individuals to make their own decisions
in the event of future diminished
decisional capacity. We also want to
preclude conflicts of interest or the
appearance of conflicts of interest that
may arise if a legal assistance program
represents petitioners to take away
decisional rights of older persons and
proposed protected persons or protected
persons seeking to oppose or revoke
appointment of a guardian.
Additionally, public guardianship
programs in some States, and private
practitioners in all States, are generally
more available and willing to represent
petitioners to establish guardianship
over another adult than they are to
represent older adults over whom
guardianship is sought. The primary
role of legal assistance providers is to
represent older adults who are or may
be subjected to guardianship to advance
their values and wishes in decisionmaking. Legal assistance resources are
scarce and accordingly should be
preserved to represent older adults at
grave risk of being deprived of the basic
human right to make their own
decisions. ACL believes that legal
assistance should not be used to
represent a petitioner for guardianship
of an older person except in the rarest
of circumstances and seeks comment, as
described above.
If we were to include the statutory
exception in the regulations, we expect
that it would apply in the very limited
situation of (1) someone who is eligible
for Older Americans Act services, (2)
who seeks to become a guardian of
another individual when no other
alternatives to guardianship are
appropriate, and (3) where no other
adequate representation is available.
The legal assistance provider
undertaking such representation would
have to establish that the petitioner is
over 60, and that no alternatives to
guardianship, as discussed above, are
available. The provider would also have
to establish that no other adequate
representation is available through
public guardianship programs that
U.S.C. 3030d(a)(6)(B)(ii).
131 Id.
133 42
U.S.C. 3027(a)(11)(E).
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U.S.C. 3001(10).
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many States have established, through
bar associations and other pro bono
services, or through hospitals, nursing
homes, adult protective services, or
other entities and practitioners that
represent petitioners for guardianship.
A legal assistance program that would
bring guardianship proceedings as part
of its normal course of business, that
represents a relative of an older person
as petitioner at the request of a hospital
or nursing facility to seek the
appointment of a guardian to make
health care decisions, or that undertakes
representation at the behest of adult
protective services would not satisfy our
interpretation of the limited
applicability of the exception. These
parties have access to counsel for
representation in petitioning for
guardianship.
We request comments on whether the
proposed regulatory language is
consistent with ACL’s goal of promoting
self-determination and the rights of
older people. We also are interested in
comments that describe the extent to
which legal assistance programs
represent an older person who seeks to
become a guardian, the circumstances
that precipitate the guardianship
proceeding, whether alternatives to
guardianship have been considered, and
the availability of bar association and
other pro bono options for
representation of the petitioner.
Proposed § 1321.93(d) sets forth the
requirements for legal assistance
providers. Providers must provide legal
assistance to meet complex and
evolving legal needs that may arise
involving a range of private, public, and
governmental entities, programs, and
activities that may impact an older
adult’s independence, choice, or
financial security, and the standards
AAAs must use to select the legal
assistance provider or providers with
which to contract. The provider selected
as the ‘‘best qualified’’ by a AAA must
have demonstrated capacity to represent
older individuals in both administrative
and judicial proceedings.
Representation is broader than
providing advice and consultation or
drafting simple documents; it
encompasses the entire range of legal
assistance, including administrative and
judicial representation, including in
appellate forums.
Legal assistance providers must
maintain the expertise required to
capably handle matters related to all the
priority case type areas under the Act,
including income, health care, longterm care, nutrition, housing, utilities,
protective services, abuse, neglect, age
discrimination and defense against
guardianship. Under our proposed rule,
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a legal assistance provider that focuses
only on one area, especially an area not
specified by the Act as a priority case
type, such as drafting testamentary
wills, and that does not provide a
broader range of services designated by
the Act as priorities or represent
individuals in administrative and
judicial proceedings, would not meet
the requirements of this section and the
Act. An AAA that contracted with such
a provider would also not meet their
obligations under proposed § 1321.93(b)
and under the Act.
We propose that, as required by the
Act and existing regulation, legal
assistance providers must maintain the
capacity to collaborate and support the
Ombudsman program in their service
area. Legal assistance providers must
cooperate with the Ombudsman in
entering into the Memorandum of
Understanding proffered by the
Ombudsman as required pursuant to
section 712(h)(8) of the Act. Legal
assistance programs are required to
collaborate with other programs that
address and protect elder rights. We
encourage coordination and
collaboration with Adult Protective
Services programs, State Health
Insurance Assistance Programs,
Protection and Advocacy systems, AAA
and Aging and Disabilities Resource
Center options counselors and I&A/R
specialists, nutrition programs, and
similar partners where such
coordination and collaboration promote
the rights of older adults with the
greatest economic need or greatest social
need. Similarly, existing statutory and
regulatory provisions urge legal
assistance providers that are not housed
within Legal Services Corporation
grantee entities to coordinate their
services with existing Legal Services
Corporation projects. Such coordination
will help ensure that services under the
Act are provided to older adults with
the greatest economic need or greatest
social need and are targeted to the
specific legal problems such older
adults encounter. We will provide
technical assistance on all of these
required practices.
As indicated in proposed
§ 1321.9(c)(2)(xi), cost sharing for legal
assistance services is prohibited. This
means that a client may not be asked or
required to provide a fee to the provider,
as is sometimes the practice with some
Bar Association referral services.
Likewise, the Act prohibits requiring
contributions from legal assistance
clients before or during the course of
representation. Only after the
conclusion of representation may a
request for a contribution be made. If a
client chooses to voluntarily make a
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contribution, the proceeds must be
applied to expanding the service
category.
The proposed rule precludes a legal
assistance program from asking an
individual about their personal or
family financial information as a
condition of establishing eligibility to
receive legal assistance. Such
information may be sought when it is
relevant to the legal service being
provided. Requesting financial
information would be appropriate, for
example, when an older person is
seeking assistance with an appeal of
denial of benefits, such as Medicaid and
Supplemental Nutrition Assistance
Program (SNAP), that have financial
eligibility requirements.
The proposed rule requires legal
assistance provider attorney staff and
non-attorney personnel under the
supervision of legal assistance attorneys
to adhere to the applicable Rules of
Professional Conduct for attorneys.
Such non-attorney staff may include law
students, paralegals, nurses, social
workers, case managers, and peer
counselors. Even if such non-attorney
staff have their own rules of
professional conduct, they must still
adhere to the applicable Rules of
Professional conduct in their work in a
legal assistance program office because
their services are under the supervision
of attorney staff. Non-disclosure of
confidential client information is a
critical component of adhering to Rules
of Professional Conduct for both
attorney and non-attorney staff, even if,
for example, the non-lawyer staff may
otherwise be subject to mandatory
reporting of suspected elder
maltreatment.
The proposed rule maintains the
prohibition against a legal assistance
provider representing an older person in
a fee-generating case and includes the
limited exceptions to that prohibition.
The proposed rule also addresses
prohibited activities by legal assistance
providers, including prohibiting the use
of Older American Act funds for
political contributions, activities, and
lobbying. The prohibition against
lobbying using Title III funds clarifies
that lobbying does not include
contacting a government agency for
information relevant to understanding
policies or rules, informing a client
about proposed laws or rules relevant to
the client’s case, engaging with the
AAA, or testifying before an agency or
legislative body at the request of the
agency or legislative body.
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B. New Provisions Added To Clarify
Responsibilities and Requirements
Under Grants to State and Community
Programs on Aging
We propose the following new
provisions to provide direction in
response to inquiries and feedback
received from grantees and other
stakeholders and changes in the
provision of services, and to clarify
requirements under the Act. We
welcome comment on these proposed
changes.
Subpart B—State Agency
Responsibilities
§ 1321.23 Appeal to the Departmental
Appeals Board on Area Agency on
Aging Withdrawal of Designation
Section 305(a)(2)(A) 135 of the Act
empowers State agencies to designate
eligible entities as AAAs. Sec.
305(b)(5)(C)(i) 136 of the Act affords an
AAA the right to appeal a State’s
decision to revoke its designation
including up to the Assistant Secretary.
Per section 305(b)(5)(C)(iv) 137 the
Assistant Secretary may affirm or set
aside the State agency’s decision.
Historically, appeals of AAA
designation to the Assistant Secretary
have been extremely rare.
Under proposed § 1321.23, the HHS
Departmental Appeals Board (DAB) will
preside over appeals under the OAA.
The DAB may refer an appeal to its
Alternative Dispute Resolution Division
for mediation prior to issuing a
decision. We believe this will
streamline administrative functions and
provide robust due process protections
to AAAs. This aligns with our proposed
§ 1321.17 and § 1321.39. The HHS DAB
provides impartial, independent review
of disputed decisions under more than
60 statutory provisions. We believe this
proposal will provide clarity and
consistency to State agencies and AAAs.
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§ 1321.37 Notification of State Plan
Amendment Receipt for Changes Not
Requiring Assistant Secretary for Aging
Approval
Sections 1321.19 and 1321.23 of the
existing regulation, proposed to be
redesignated as § 1321.31 and § 1321.35,
address submission of amendments to
the State plan and notification of State
plan or amendment approval; however,
they lack a process of notification of
receipt for those State plan amendments
that are required to be submitted, but
not approved by the Assistant Secretary
for Aging. We propose this new section
135 42
U.S.C. 3025(a)(2)(A).
at (b)(5)(C)(i).
137 Ibid. at (b)(5)(C)(iv).
136 Ibid.
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to provide for notification of receipt of
State plan amendments that do not
require Assistant Secretary approval.
§ 1321.47 Conflicts of Interest Policies
and Procedures for State Agencies
Section 307(a)(7)(B) 138 of the Act
directs State agencies to include
assurances against COI in their State
plans. The general definition of COI,
included in the proposed definition
section at 45 CFR 1321.3, describes two
broad categories of conflict: one or more
conflicts between the private interests
and the official responsibilities of a
person in a position of trust; and/or one
or more conflicts between competing
duties of an individual, or between the
competing duties, services, or programs
of an organization, and/or portion of an
organization.
State agencies may wish to identify
other COI based on State law or other
requirements. For example, a State
agency may have specific COI
requirements for providing case
management or information and
assistance/referral services under the
Act. In other instances, a State agency
which also oversees Medicaid managed
care programs may choose to extend
their COI policies in response to
relevant Medicaid COI regulations in a
similar way for all roles and services
within the State, regardless of funding
source. Additionally, State agencies may
look to other ACL guidance concerning
COI. For example, ACL has issued
regulations related to the Ombudsman
program (including proposed regulation
updates at § 1324 Subpart A) and
guidance related to Senior Health
Insurance Program (SHIP) grantees,
many of whom are housed in the State
agency and/or in a AAA.139 In 45 CFR
1321.47 we propose State agencies
develop specific policies and
procedures on COI given the complexity
of the aging network and its various
roles and responsibilities. We also
propose similar requirements for AAAs,
including the service providers to whom
they provide funds under the Act in
§ 1321.67.
These policies and procedures at
§ 1321.47 must establish mechanisms to
avoid both actual and perceived COI
and to identify, remove, and remedy any
existing COI at organizational and
individual levels, including: (1)
ensuring that State employees and
agents administering Title III programs
do not have a financial interest in a Title
138 42
U.S.C. 3027(a)(7)(B).
e.g., ACL guidance to SHIP grantees,
many of which housed in the State agency and/or
area agency. Admin. for Cmty. Living, Conflict of
Interest: Identification, Remedy, and Removal
(2020).
139 See,
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III program; (2) removing and remedying
actual, perceived, or potential conflicts
that arise; (3) establishing robust
monitoring and oversight, to identify
COI; (4) ensuring that no individual or
member of the immediate family of an
individual involved in administration or
provision of a Title III program has or
is perceived to have a COI; (5) requiring
that other agencies in which a Title III
program are operated have policies in
place to prohibit the employment or
appointment of those with a conflict
that cannot be adequately removed or
remedied; (6) requiring that a Title III
program takes reasonable steps to
suspend or remove Title III program
responsibilities of an individual who
has a COI or who has an immediate
family member with a COI that cannot
be adequately removed or remedied; (7)
ensuring that no organization that
provides a Title III service has or is
perceived to have a COI; and (8)
establishing the actions the State agency
will require a Title III program to take
in order to remedy or remove such
conflicts.
The policies and procedures are
intended to provide a mechanism for
informing relevant parties of COI
responsibilities and identifying and
addressing conflicts when they arise.
Examples of individual COIs involving
a State employee administering Title III
programs include a State agency
dietitian responsible for Title III
programs who owns a catering company
that provides meals to Title III-funded
programs and a State employee
responsible for monitoring AAA
programs who recently sold a plot of
land to an AAA.
COI policies must also address
organizational conflicts. These may
arise as conflicts between competing
duties, programs, and services or as
other conflicts identified by the
Assistant Secretary. Examples of
organizational COI involving State
agencies include operating Title IIIfunded programs and a public
guardianship program or the
Ombudsman program and an adult
protective services program within the
same organization.
If an actual, perceived, or potential
COI is identified, State agencies should
promptly follow the established
procedures they have in place to
mitigate the problem. Procedures to
mitigate COI could include establishing
firewalls between or among individuals,
programs or organizations involved in
the conflict, removing an individual or
organization from a position, or
termination of a contract. Whether the
potential COI is actual or perceived, it
is essential that the State agency pursue
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solutions that preserve the integrity of
the mission of the Act. We welcome
feedback on comprehensive, successful
COI policies and procedures at State
agency, AAA, and service provider
levels, as well as if there are
recommended tools used to identify
conflicts and strategies used to mitigate
or remedy identified conflicts. We also
seek feedback concerning any COI
under Title III (excluding the
Ombudsman program, which has
detailed conflicts of interest
expectations, as set forth in § 1324
Subpart A) that should be prohibited.
§ 1321.53 State Agency Title III and
Title VI Coordination Responsibilities
Proposed § 1321.53 sets forth
expectations for coordinating activities
and delivery of services under Title III
and Title VI, as articulated in sections
306(a)(11)(B),140 307(a)(21)(A),141
614(a)(11),142 and 624(a)(3) 143 of the
Act. We received inquiries and feedback
from grantees and other stakeholders
asking for clarification on their
obligation to coordinate activities under
Title III and Title VI. Questions
included whether coordination is
required or discretionary, what
coordination activities entities must
undertake, and which entities are
responsible for coordination. We
propose to clarify that coordination is
required under the Act and that all
entities are responsible for coordination,
including State agencies, AAAs, and
service providers, and that State
agencies must have specific policies and
procedures to guide coordination efforts
within the State.
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Subpart C—Area Agency
Responsibilities
§ 1321.59 Area Agency Policies and
Procedures
Section 306 144 of the Act sets forth
the responsibilities of AAAs regarding
programs operated under the Act.
Section 306,145 in conjunction with
other language throughout the Title III
of the Act, establishes the AAA’s role
with relation to the State and service
providers. However, we have received
inquiries and feedback from AAAs and
others that indicates a lack of clarity as
to, for example, the scope of State
versus AAA responsibility.
Proposed § 1321.59 States that AAAs
shall develop policies and procedures
governing all aspects of programs
140 42
U.S.C. 3026(a)(11)(B).
U.S.C. 3027(a)(21)(A).
142 42 U.S.C. 3057e(a)(11).
143 42 U.S.C. 3057j(a)(3).
144 42 U.S.C. 3026.
145 Ibid.
141 42
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operated under the Act, in compliance
with State policies and procedures. It
also clarifies that the scope of AAA
responsibility includes consulting with
other appropriate parties regarding
policy and procedure development,
monitoring, and enforcing their own
policies and procedures. We also
propose to incorporate the provision
currently set forth at § 1321.25
(Restriction of delegation of authority to
other agencies) within this new
provision.
§ 1321.67 Conflicts of Interest Policies
and Procedures for Area Agencies on
Aging
Section 307(a)(7)(B) 146 of the Act sets
forth prohibitions against COI in AAAs.
Our proposals at § 1321.67, specific to
the responsibilities of AAAs, are one of
several provisions related to COI in this
proposed rule, including a general
definition at 45 CFR 1321.3 and
requirements for State agencies at 45
CFR 1321.47. The landscape of activities
undertaken by AAAs since the Act was
first passed and our regulations issued
has broadened significantly beyond
traditional OAA services. With our
proposed regulations, we seek to
provide AAAs and service providers
clarity and specificity such that they can
confidently engage in business activities
that may generate conflicts while
remaining in compliance with the law,
carrying out the objectives of the Act in
the interest of the older people they
serve.
45 CFR 1321.3 describes
organizational and individual conflicts
of interest. For example, an individual
conflict may arise if an AAA director is
involved in an award of a new
subcontract to a service provider that
employs the director’s spouse. In this
case, his private interest would be in
direct conflict with his official
responsibilities. Similar examples are an
AAA board member who is also the
executive director of a service provider
to whom the AAA grants funds under
the Act or a case manager funded under
the Act who also works part-time as an
intake coordinator at a local skilled
nursing facility.
Examples of an organizational COI
may be if a AAA has a contract with an
integrated health care system and the
AAA provides direct services to the
clients that receive services in that
health care system. Here, the AAA’s
financial interest in its contract with the
health system is in conflict with its
responsibility to serve OAA clients
equitably and without preferential
treatment. Other examples of
146 42
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organizational COI include a AAA who
is asked to join an advocacy effort
regarding poor services by a particular
organization with whom the AAA is
under negotiation to enter into a
contract or commercial relationship or a
service provider of options counseling
under the Act who expects its options
counselors to divide their time to take
on case management responsibilities
supporting a contract or commercial
relationship with a specific managed
care organization. The proposed
language in this section requires COI
policies and procedures for AAAs and
complements the language proposed at
§ 1321.47 for State agencies. These
policies and procedures must establish
mechanisms to avoid both actual and
perceived COI and to identify, remove,
and remedy any existing COI at
organizational and individual levels.
In other words, we propose that AAAs
have policies and procedures to identify
and prevent COI. The policies must
establish the actions and procedures the
AAA will require employees,
contractors, grantees, volunteers, and
others in a position of trust or authority
to take to remedy or remove such
conflicts.
COI policies address individual
conflicts on the part of the AAA,
employees, and agents of the AAA who
have responsibilities relating to Title III
programs, including governing boards,
advisory councils, and staff. The
conflicts can be actual, perceived, or
potential. The policies and procedures
provide a mechanism for informing
relevant parties of COI responsibilities
and identifying and addressing conflicts
when they arise. For example, an AAA
may institute a policy that staff disclose
relevant financial interests prior to
assuming a position of oversight or
authority over specific programs,
functions, or commercial relationships.
COI policies must also address
organizational conflicts. These may
arise as conflicts between competing
duties, programs, and services or as
other conflicts identified by the
Assistant Secretary. For example, a
AAA should maintain a policy that it
will not enter into an agreement to
provide legal assistance services under
Title III of the Act with an entity that
serves as the public guardian because
the legal assistance provider is required
under the Act to represent older people
‘‘in defense of guardianship,’’ including
revocation of existing guardianships.
Defense of guardianship involves
representing the person over whom
guardianship is sought in the
proceeding against them. We welcome
feedback regarding if operating a
guardianship program or accepting a
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guardianship appointment of an older
person should be a prohibited conflict
for AAAs, since the Act requires AAAs
to advocate for the rights of older
people, including in guardianship
arrangements. Our proposed rules
require policies and procedures
addressing both these scenarios, which
may represent actual potential or
perceived conflicts.
If an actual, perceived, or potential
COI is identified, AAAs should
promptly follow the procedures they
and State agencies have in place to
mitigate the problem. Whether the
potential COI is actual or perceived, it
is essential that the AAA pursue
solutions that preserve the integrity of
the mission of the Act.
§ 1321.69 Area Agency on Aging Title
III and Title VI Coordination
Responsibilities
Consistent with proposed § 1321.53
(State agency Title III and Title VI
coordination responsibilities), proposed
§ 1321.69 sets forth expectations for
coordinating activities and delivery of
services under Title III and Title VI, as
articulated in sections 306(a)(11)(B),147
307(a)(21)(A),148 614(a)(11),149 and
624(a)(3) 150 of the Act. We propose to
clarify that coordination is required
under the Act and that all entities are
responsible for coordination, including
State agencies, AAAs, and service
providers. The proposed section
complements the language proposed at
§ 1321.53 for State agencies, and
includes specific considerations for
AAAs, such as opportunities to serve on
AAA advisory councils, workgroups,
and boards and opportunities to receive
notice of Title III and other funding
opportunities.
Subpart D—Service Requirements
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§ 1321.77 Purpose of Services—
Person- and Family-Centered, Trauma
Informed
New proposed § 1321.77 clarifies that
services under the Act should be
provided in a manner that is personcentered and trauma informed.
Consistent with the direction of
amendments to section 101 151 of the
Act as reauthorized in 2020, recipients
are entitled to an equal opportunity to
the full and free enjoyment of the best
possible physical and mental health,
which includes access to personcentered and trauma-informed services.
147 42
U.S.C. 3026(a)(11)(B).
U.S.C. 3027(a)(21)(A).
149 42 U.S.C. 3057e(a)(11).
150 42 U.S.C. 3057j(a)(3).
151 42 U.S.C. 3001.
148 42
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§ 1321.81 Client Eligibility for
Participation
To be eligible for services under the
Act, recipients must be age 60 or older
at the time of service, except in the case
of limited services, such as nutrition
and family caregiver support services.
We received inquiries, requests for
technical assistance, and comments
demonstrating misunderstandings
among State agencies, AAAs, service
providers, and others in the aging
network about eligibility requirements.
For example, we received feedback
expressing confusion as to whether any
caregivers of adults of any age are
eligible to receive Title III program
services, which is not allowable under
the Act.
Proposed § 1321.81 clarifies eligibility
requirements under the Act and
explains that States, AAAs, and service
providers may adopt additional
eligibility requirements, if they do not
conflict with the Act, the implementing
regulation, or guidance issued by the
Assistant Secretary for Aging.
§ 1321.85
Supportive Services
Proposed § 1321.85 clarifies the
supportive services set forth in Title III,
Part B, section 321 of the Act, which
includes in-home supportive services,
access services, and legal services. It
also clarifies allowable use of funds,
including for acquiring, altering or
renovating, and constructing
multipurpose senior centers and that
those funds must be distributed through
an approved intrastate funding formula
or funds distribution plan, as articulated
in the State plan.
§ 1321.87
Nutrition Services
Proposed § 1321.87 clarifies the
nutrition services set forth in Title III,
Part C of the Act—which includes
congregate meals, home-delivered
meals, nutrition education, nutrition
counseling, and other nutrition services.
Based on experiences during the COVID
pandemic and numerous requests for
flexibility in provision of meals, we
propose that meals provided under Title
III C–1 of the Act may be used for shelfstable, pick-up, carry-out, drive-through
or similar meals, if they are done to
complement the congregate meal
program and comply with certain
requirements as set forth.
We also propose to clarify that homedelivered meals may be provided via
home delivery, pick-up, carry-out, or
drive-through and that eligibility for
home-delivered meals is not limited to
those who may be identified as
‘‘homebound,’’ that eligibility criteria
may consider multiple factors, and that
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meal participants may also be
encouraged to attend congregate meals
and other activities, as feasible, based
on a person-centered approach and local
service availability.
We propose to specify that nutrition
education, nutrition counseling, and
other nutrition services may be
provided with funds under Title III C–
1 or –2 of the Act. As required by
section 331(1),152 we propose to set
forth requirements that State and/or
AAA policies shall determine the
frequency of meals in areas where five
days or more days a week of service is
not feasible. This proposed provision
clarifies that funds must be distributed
through an approved intrastate funding
formula or funds distribution plan, as
articulated in the State plan.
Finally, this proposed provision sets
forth requirements for Nutrition
Services Incentive Program allocations.
Nutrition Services Incentive Program
allocations are based on the number of
meals reported by the State agency
which meet certain requirements, as
specified. States may choose to receive
their allocation grants as cash,
commodities, or a combination thereof.
Nutrition Services Incentive Program
funds may only be used to purchase
domestically-produced foods (definition
included as proposed in § 1321.3) used
in a meal, as set forth under the Act. We
intend for this provision to answer
many questions we have received
regarding the proper use of funds under
the Nutrition Services Incentive
Program.
§ 1321.89 Evidence-Based Disease
Prevention and Health Promotion
Services
Proposed § 1321.89 clarifies evidencebased disease prevention and health
promotion services set forth in Title III,
Part D of the Act, and States that
programs funded under this provision
must be evidence-based, as required in
the Act as amended in 2016. It also
clarifies allowable use of funds and that
those funds must be distributed through
an approved intrastate funding formula
or funds distribution plan, as articulated
in the State plan.
§ 1321.91 Family Caregiver Support
Services
During the 2000 reauthorization of the
Act, Congress added Title III, Part E to
set forth allowable expenses for family
caregiver support services. Proposed
§ 1321.91 clarifies the family caregiver
support services available under the Act
and eligibility requirements for respite
care and supplemental services, as set
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forth in section 373(c)(1)(B).153 It also
clarifies allowable use of funds and that
those funds must be distributed through
an approved intrastate funding formula
or funds distribution plan, as articulated
in the State plan.
§ 1321.95 Service Provider Title III and
Title VI Coordination Responsibilities
Consistent with proposed § 1321.53
(State agency Title III and Title VI
coordination responsibilities) and
proposed § 1321.69 (AAA Title III and
Title VI coordination responsibilities),
proposed § 1321.95 sets forth
expectations for coordinating activities
and delivery of services under Title III
and Title VI, as articulated in sections
306(a)(11)(B),154 307(a)(21)(A),155
614(a)(11),156 and 624(a)(3) 157 of the
Act. We propose to clarify that
coordination is required under the Act
and that all entities are responsible for
coordination, including State agencies,
AAAs, and service providers. The
proposed section complements the
language proposed at § 1321.53 for State
agencies and § 1321.69 for AAAs, and
includes those requirements specific to
service providers.
ddrumheller on DSK120RN23PROD with PROPOSALS2
Subpart E—Emergency and Disaster
Requirements
Based on stakeholder input and our
experience, particularly during the
COVID–19 pandemic, we propose
adding Subpart E—Emergency and
Disaster Requirements (§§ 1321.97–
1321.105) to explicitly set forth
expectations and clarify flexibilities that
are available in a disaster situation. The
current Subpart E (Hearing Procedures
for State Agencies) is no longer
necessary since we propose that the
provisions in Subpart E be redesignated
and covered in proposed Subpart B
(State Agency Responsibilities).
Although the current regulation
mentions the responsibilities of service
providers in weather-related
emergencies (§ 1321.65(e)), existing
guidance on emergency and disaster
requirements under the Act is limited
and does not contemplate the evolution
of what may constitute an ‘‘emergency’’
or ‘‘disaster’’ or how they may uniquely
affect older adults.
If a State or Territory receives a major
disaster declaration (MDD) by the
President under the Robert T. Stafford
Disaster Relief and Emergency
Assistance Act, 42 U.S.C. 5121–5207,
this MDD triggers certain disaster relief
153 42
U.S.C. 3030s–1(c)(1)(B).
U.S.C. 3026(a)(11)(B).
155 42 U.S.C. 3027(a)(21)(A).
156 42 U.S.C. 3057e(a)(11).
157 42 U.S.C. 3057j(a)(3).
154 42
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authority under section 310 158 of the
Act. The COVID–19 pandemic for
example, demonstrated the devastating
impact of an emergency or disaster on
the target population who receive
services under the Act. During the
COVID–19 pandemic, all States and
Territories received a MDD, and we
provided guidance on flexibilities
available under the Act while a MDD is
in effect to meet the needs of older
adults, such as those related to meal
delivery systems, methods for
conducting well-being checks, delivery
of pharmacy, grocery, and other
supplies, and other vital services.
Throughout the COVID–19 pandemic,
we received inquiries and feedback that
demonstrated a need for clarity on
available flexibilities in an emergency.
RFI respondents also provided
substantial feedback regarding current
limitations and the need for additional
guidance and options for serving older
adults during emergencies and disasters.
Multiple RFI respondents noted that
older adults and their service providers
may be impacted by a wide range of
emergencies and disasters—including
natural, human-caused, climate-related,
and viral disasters—and that current
regulatory guidance does not provide
State agencies, area agencies, and
service providers the flexibility
necessary to adequately plan for
emergency situations, as contemplated
by the Act. Accordingly, they sought an
expansion of the definition of
‘‘emergency’’ that better reflected their
realities regarding service delivery. RFI
respondents also sought guidance on
numerous aspects of program and
service delivery during an emergency,
such as maintaining flexibilities in meal
and other service delivery introduced in
response to COVID–19 pandemic,
increased flexibility in transferring
funds, allowable spending on disaster
mitigation supplies, and providing
mental health services to older adults
who experience disaster-related trauma.
RFI respondents also asked for
regulatory language describing what is
expected of State agencies, area
agencies, and service providers in an
emergency to allow for the development
of better emergency preparedness plans
at State and local levels.
We considered various approaches in
developing this new section. Certain
flexibilities, such as allowing the use of
Title III C–2 funds which are allocated
to home-delivered meals for carry-out or
drive through meals, constitute
innovative ways to deliver services that
could be allowable on a regular basis
within the parameters of Title III C–2
and without any special authorization
by ACL during an emergency. Those
flexibilities have been incorporated
where applicable in the proposed
revised regulation for clarification
purposes, for example in § 1321.87(a)(2),
which addresses carry-out and other
alternatives to traditional homedelivered meals. We are limited by the
Act in the extent to which other
flexibilities may be allowed. For
example, a MDD is required for a State
agency to be permitted, pursuant to
section 310(c) 159 of the Act, to use Title
III funds to provide disaster relief
services, which must consist of
allowable services under the Act, for
areas of the State where the specific
MDD is authorized and where older
adults and family caregivers are
affected.
We also recognize that during an
event which results in a MDD, such as
the COVID–19 pandemic, Statewide
procurement or other direct
expenditures by the State agency may be
critical to meeting the mission of the
Act. Based on our experience in
responding to the COVID–19 pandemic,
we propose certain options to be
available to State agencies to expedite
expenditures of Title III funds while a
MDD is in effect, such as allowing a
State agency to procure items on a
Statewide level, subject to certain terms
and conditions.
We have administrative oversight
responsibility with respect to the
expenditures of Federal funds pursuant
to the Act. Accordingly, in addition to
the flexibilities we propose to allow in
this section, we are compelled to
propose requirements with respect to
these flexibilities, such as the
submission of State plan amendments
by State agencies when they intend to
exercise any of these flexibilities, as
well as reporting requirements. We
welcome comment on this new
proposed section, including on the
sufficiency of guidance provided and
potential alternative approaches to
achieve the goal of providing services to
older adults during emergencies and
disasters.
§ 1321.97 Coordination With State,
Tribal and Local Emergency
Management
Proposed § 1321.97 states that State
agencies and AAAs must establish
emergency plans, per sections
307(a)(28) 160 and 306(a)(17) 161 of the
Act, respectively, and this proposed
section specifies requirements under the
159 42
U.S.C. 3030(c).
U.S.C. 3027(a)(28).
161 42 U.S.C. 3026(a)(17).
160 42
158 42
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Act that these plans must meet. While
the Act requires emergency planning by
State agencies and AAAs, the Act
provides limited guidance regarding
emergency planning. We also propose to
include in this section additional
guidance in connection with the
development of sound emergency plans
(such as requirements for continuity of
operations planning, taking an allhazards approach to planning, and
coordination with Tribal emergency
management and other agencies that
have responsibility for disaster relief
delivery).
ddrumheller on DSK120RN23PROD with PROPOSALS2
§ 1321.99 Setting Aside Funds To
Address Disasters
Proposed § 1321.99 describes the
parameters under which States may set
aside and use funds during a MDD, per
section 310 162 of the Act.
This section also clarifies that State
agencies may specify that they are
setting aside Title III funds for disaster
relief in their intrastate funding formula
or funds distribution plan. It provides
direction as to the process a State
agency must follow in order to award
such funds for use within all or part of
a planning and service area covered by
a specific MDD where Title III services
are impacted, as well as requirements
with respect to the awarding of such
funds. We considered other alternatives
to this funding set-aside, such as
requiring States to spend funds through
their intrastate funding formula for
emergency and disaster relief rather
than allowing for set asides to address
these situations. We seek comment on
both the requirement for allowing access
to emergency or disaster funding and
the method by which States can plan for
and award those funds.
§ 1321.101 Flexibilities Under a Major
Disaster Declaration
Proposed § 1321.101 describes
disaster relief flexibilities available
pursuant to Title III under a MDD to
provide disaster relief services for
affected older adults and family
caregivers. Recognizing that there is no
required period of advance notice of the
end of a MDD incident period, we
propose to allow State agencies up to 90
days after the expiration of a MDD to
obligate funds for disaster relief
services.
We also recognize that during an
event which results in a MDD, such as
the COVID–19 pandemic, Statewide
procurement or other direct
expenditures by the State agency may be
critical to meeting the mission of the
Act. Based on our experience in
responding to the COVID–19 pandemic,
we propose additional options to be
available to State agencies to expedite
expenditures of Title III funds while a
MDD is in effect, including allowing a
State agency to procure items on a
Statewide level and allowing a State
agency to allocate a portion of its State
plan administration funds (not to
exceed five percent of the total Title III
grant award) to a planning and service
area covered under a MDD to be used
for direct service provision without
having to allocate the funds through the
intrastate funding formula. We selected
a cap of five percent as State agencies
are allowed under section 308(b)(2) 163
of the Act to apply the greater of
$750,000 or five percent of the total
Title III grant award to State plan
administration. For example, at the
beginning of the COVID–19 pandemic,
we provided flexibilities where State
agencies were able to provide some
direct services, like food boxes, to areas
in the State that were not able to access
needed food for older adults and their
caregivers. This flexibility allowed State
agencies to quickly provide needed
access to food for vulnerable
populations where access was severely
limited at a local level. The terms and
conditions that we propose to apply to
these flexibilities also are set forth in
this section, such as requirements to
submit State plan amendments when a
State agency intends to exercise such
flexibilities (such amendments are to
include the specific entities receiving
the funds, the amount, the source, the
intended use for the funds, and other
justification for the use of the funds)
and reporting requirements.
We received many comments in
response to the RFI asking that various
flexibilities allowed during the COVID–
19 pandemic remain in place
permanently. We are limited by the Act
in the extent to which flexibilities may
be allowed. For example, a MDD is
required in order for a State agency to
be permitted, pursuant to section
310(c) 164 of the Act, to use Title III
funds to provide disaster relief services
(which must consist of allowable
services under the Act) for areas of the
State where the specific major disaster
declaration is authorized and where
older adults and family caregivers are
affected, and the Act contains
limitations on the transfer of Title III
funds among the various parts of Title
III. Flexibility was provided for 100
percent of transfer of Title III nutrition
services funds through separate
legislation, the CARES Act, which is
U.S.C. 3030.
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limited to the period of the declared
PHE for COVID–19.
§ 1321.103 Title III and Title VI
Coordination for Emergency
Preparedness
Proposed § 1321.53 (State agency Title
III and Title VI coordination
responsibilities), proposed § 1321.69
(AAA Title III and Title VI coordination
responsibilities), and proposed
§ 1321.95 (service requirements
coordination responsibilities), set forth
expectations for coordinating activities
and delivery of services under Title III
and Title VI, as articulated in the Act
sections 306(a)(11)(B),165
307(a)(21)(A),166 614(a)(11),167 and
624(a)(3).168 Proposed § 1321.103
clarifies that Title III and Title VI
coordination should extend to
emergency preparedness planning and
response.
§ 1321.105 Modification During Major
Disaster Declaration or Public Health
Emergency
Proposed § 1321.105 States that the
Assistant Secretary for Aging retains the
right to modify emergency and disasterrelated requirements set forth in the
regulation under a major disaster
declaration or public health emergency
as declared by the U.S. Secretary for
Health and Human Services.
C. Deleted Provisions
We propose deleting the following
provisions since they are no longer
necessary and/or applicable, and to
avoid potential confusion or conflicts
due to statutory and/or regulatory
changes.
§ 1321.5 Applicability of Other
Regulations
We propose deleting § 1321.5, which
lists other applicable regulations,
because the provision is unnecessary
and may create confusion or become
outdated due to statutory or regulatory
changes.
§ 1321.75 Licenses and Safety
We propose deleting § 1321.75, which
describes State and AAA
responsibilities to ensure that facilities
who are awarded funds for
multipurpose senior center activities
obtain appropriate licensing and follow
required safety procedures, and that
proposed alterations or renovations of
multipurpose senior centers comply
with applicable ordinances, laws, or
building codes. The provision is no
165 42
U.S.C. 3026(a)(11)(B).
U.S.C. 3027(a)(21)(A).
167 42 U.S.C. 3057e(a)(11).
168 42 U.S.C. 3057j(a)(3).
166 42
163 42
162 42
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longer necessary, since these
responsibilities are addressed by other
policies and procedures at the State and
local levels.
V. Grants to Indian Tribes for Support
and Nutrition Services
A. Provisions Revised To Reflect
Statutory Changes and/or for Clarity
Subpart A—Introduction
§ 1322.1
Part
Basis and Purpose of This
Proposed § 1322.1 sets forth the
requirements of Title VI of the Act to
provide grants to Indian Tribes and
Native Hawaiian grantees. We propose
consolidating 45 CFR 1322 and 45 CFR
1323 into 45 CFR 1322 and
subsequently retitling this section as
‘‘Grants to Indian Tribes and Native
Hawaiian Grantees for Supportive,
Nutrition, and Caregiver Services.’’ We
propose revising language to affirm the
sovereign government to government
relationship with a Tribal organization,
and similar considerations, as
appropriate for Hawaiian Native
grantees representing elders and family
caregivers, and to ensure consistency
with statutory terminology and
requirements, such as adding reference
to caregiver services and specifying
family caregivers as a service
population, as set forth in Title VI of the
Act. We propose to add language to
incorporate Native Hawaiians and
Native Hawaiian grantees. We also
propose to clarify that terms not
otherwise defined will have meanings
ascribed to them in the Act.
ddrumheller on DSK120RN23PROD with PROPOSALS2
§ 1322.3
Definitions
We propose to update the definitions
of significant terms in § 1322.3 to reflect
current statutory terminology and
operating practice and to provide
clarity. We propose to add several
definitions and revise several existing
definitions. The additions and revisions
are intended to reflect changes to the
statute, important practices in the
administration of programs under the
Act, and feedback we have received
from a range of stakeholders.
We propose to add definitions of the
following terms: ‘‘Access to services,’’
‘‘Act,’’ ‘‘Area agency on aging,’’
‘‘Domestically-produced foods,’’
‘‘Eligible organization,’’ ‘‘Family
caregiver,’’ ‘‘Hawaiian Native or Native
Hawaiian,’’ Hawaiian Native Grantee,’’
‘‘In-home supportive services,’’ ‘‘Major
disaster declaration,’’ ‘‘Multipurpose
senior center,’’ ‘‘Native American,’’
‘‘Nutrition Services Incentive Program,’’
‘‘Older Native Hawaiian,’’ ‘‘Older
relative caregiver,’’ ‘‘Program income,’’
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‘‘Reservation,’’ ‘‘State agency,’’ ‘‘Title VI
director,’’ and ‘‘Voluntary
contributions.’’
We propose to retain and make minor
revisions to the terms: ‘‘Acquiring,’’
‘‘Altering or renovating,’’
‘‘Constructing,’’ ‘‘Department,’’ ‘‘Means
test,’’ ‘‘Service area,’’ ‘‘Service
provider,’’ and ‘‘Tribal organization.’’
We propose to retain with no revisions
the terms: ‘‘Budgeting period,’’ ‘‘Indian
reservation,’’ ‘‘Indian tribe,’’ ‘‘Older
Indians,’’ and ‘‘Project period.’’
Subpart B—Application
§ 1322.5 Application Requirements
Section 1322.19 of the existing
regulation (Application requirements) is
redesignated here as § 1322.5. We
propose minor revisions to align the
provision with updates to proposed
definitions and statutory terminology
and requirements resulting from
reauthorizations—such as adding family
caregivers as a service population per
the 2000 reauthorization of the Act and
correcting the title of the Assistant
Secretary for Aging—and regulatory
references. We also propose minor
language revisions for clarity.
To clarify important application
components, we propose to specify that
application submissions must include
program objectives; a map and/or
description of the geographic
boundaries of the service area proposed
by the eligible organization, which may
include Bureau of Indian Affairs service
area maps; documentation of supportive
and nutrition services capability;
assurances including that the eligible
organizations shall establish and follow
policies and procedures as proposed in
§ 1322.13, complete a needs assessment
to include older Native Americans and
if applying for funds under Title VI Part
C, family caregivers, align with data
collection and reporting requirements,
and complete program evaluation; a
tribal resolution; and signature by a
principal official.
§ 1322.7 Application Approval
Section 1322.21 of the existing
regulation (Application approval) is
redesignated here as § 1322.7. We
propose minor revisions to align the
provision with updates to correct the
title of the Assistant Secretary for Aging.
We also propose to clarify that no less
than annual performance and fiscal
reporting is required.
§ 1322.9 Hearing Procedures
Section 1322.23 of the existing
regulation (Hearing procedures) is
redesignated here as § 1322.9. Section
614(d)(3) of the Act provides
opportunity for a hearing when an
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organization’s application under Section
614 is denied. We propose to transfer
hearings from the Commissioner (now
Assistant Secretary for Aging) to the
Departmental Appeals Board (DAB).
This proposal brings redesignated
§ 1322.9 into alignment with current
§ 1336.35 which delegates appeals to the
DAB, as well as our proposed
regulations on hearing procedures in for
Title III of the Act.
The HHS DAB provides impartial,
independent review of disputed
decisions under more than 60 statutory
provisions. We believe this proposed
change will streamline administrative
functions while preserving due process
protections, and it furthers the
objectives of the Act.
Subpart C—Service Requirements
§ 1322.13
Policies and Procedures
Sections 1322.9 (Contributions),
1322.11 (Prohibition against
supplantation), and 1322.17 (Access to
information) of the existing regulation
are combined and redesignated here as
§ 1322.13 (Policies and procedures). For
clarity and ease of reference, we propose
to combine the areas for which a Tribal
organization or Hawaiian Native grantee
must have established policies and
procedures in this provision.
Changes are also proposed to specify
the many programmatic and fiscal
requirements of which a Tribal
organization or Hawaiian Native grantee
should have established policies and
procedures. The first area relates to
identifying an individual to serve as the
Title VI director, which is proposed to
be defined in § 1322.3 as a single
individual who is the key personnel
responsible for day-to-day management
of the Title VI program and who serves
as a contact point for communications
regarding the Title VI program. A
second proposed requirement regards
data collection and reporting. Sections
614(a)(3) and 624(a)(4) of the Act
require the collection of data and
periodic submission of reports to ACL
regarding a Tribal organization’s or
Hawaiian Native grantee’s activities,
respectively. ACL has implemented a
national reporting system and reporting
requirements that must be used by all
Tribal organizations or Hawaiian Native
grantees to ensure timely and consistent
reporting. Proposed § 1322.13(b) sets
forth the Tribal organization’s or
Hawaiian Native grantee’s responsibility
to have policies and procedures to
ensure that its data collection and
reporting align with ACL’s
requirements.
Proposed § 1322.13(c)(1) describes
policies and procedures that must be in
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place with respect to the direct
provision of services, to ensure that
services will meet requirements of the
Act. In response to requests for
technical assistance and feedback from
listening sessions, this proposed section
addresses comments that requested
clarity on the policies and procedures
that Tribal organizations and Hawaiian
Native grantees must have, including
setting requirements for client
eligibility, assessment, and personcentered planning, where appropriate;
access to information (as proposed to be
combined from current § 1322.17) to
include working with area agencies on
aging and other Title III and VII-funded
programs and specifying a listing and
definitions of services that may be
provided by the Tribal organization or
Hawaiian Native grantee; detailing any
limitations on the frequency, amount, or
type of service provided; and the
grievance process for older Native
Americans and family caregivers who
are dissatisfied with or denied services
under the Act.
Various fiscal requirements apply to
the funding awarded under the Act.
Over the years, we have found that some
Tribal organizations or Hawaiian Native
grantees may be unaware of certain
requirements and/or may not
understand their obligations under these
requirements. We propose to add
§ 1322.13(c)(2) in order to provide
guidance as to the following fiscal
requirements relevant to the Act with
respect to which the Tribal organization
or Hawaiian Native grantee must have
established policies and procedures:
voluntary contributions (as proposed to
be combined from current § 1322.9);
buildings and equipment; and
supplantation (as proposed to be
combined from current § 1322.11).
We have received questions regarding
use of Title VI funds for costs related to
buildings and equipment, such as
maintenance and repair. However, the
Act provides limited guidance regarding
this proposed use of funding for these
purposes. We propose to add
§ 1322.13(c)(2)(ii) to provide such
guidance to ensure that the funding will
be used for allowable costs that support
allowable activities; to ensure
consistency in the guidance provided by
ACL; and to affirm that altering and
renovating activities are allowable for
facilities providing services under this
part. In addition, sections 614(a)(10) and
624(a)(10) of the Act provide that fiscal
control and fund accounting procedures
be adopted to assure proper
disbursement of, and accounting for,
Federal funds. To assist a Tribal
organization or Hawaiian Native grantee
in meeting their obligations, we propose
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to include a reference to 2 CFR 200 and
that construction or acquisition of
multipurpose senior centers are to be
repaid to the Federal Government in
certain circumstances. To ensure that
third parties will be on notice of such
requirement, we propose to include in
this paragraph a requirement that a
Notice of Federal Interest be filed. We
welcome comment on this proposed
section, including on the sufficiency of
guidance provided and potential
alternative approaches to achieve the
goal of providing services to older
Native Americans and family caregivers.
§ 1322.15 Confidentiality and
Disclosure of Information
Section 1322.17 of the existing
regulation (Confidentiality and
disclosure of information) is
redesignated here as § 1322.15. We
propose minor revisions to align the
provision with updates to proposed
definitions and consolidation of § 1323
regarding applicability to a Hawaiian
Native grantee. We also propose to
specify that a provider of legal
assistance shall not be required to reveal
any information that is protected by
attorney client privilege; policies and
procedures are in place to maintain
confidentiality of records; and
information may be shared with other
organizations, as appropriate, in order to
provide services. We further propose
that the policies and procedures must
follow the National Institutes for
Standards Cybersecurity and Privacy
Frameworks and other applicable
Federal laws, including the Health
Insurance and Portability and
Accountability Act (HIPAA). The Tribal
organization of Hawaiian Native grantee
may also require the application of other
laws and guidance for the collection,
use, and exchange of both Personal
Identifiable Information (PII) and
Personal Health Information (PHI).
§ 1322.25 Supportive Services
Section 1322.13 of the existing
regulation (Supportive services) is
redesignated here as § 1322.25.
Proposed § 1322.25 clarifies the
supportive services available under
Title VI, Parts A and B of the Act are
intended to be comparable to such
services set forth in Title III of the Act,
as set forth in section 601. Supportive
services under Title III of the Act
include in-home supportive services,
access services, and legal services. We
propose to clarify allowable use of
funds, including for acquiring, altering
or renovating, and constructing
multipurpose senior centers.
We also propose to clarify that
inappropriate duplication of services be
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avoided for participants receiving
service under both Part A or B and Part
C and to include minor language
revisions for clarity and consistency
with proposed definitions.
§ 1322.27 Nutrition Services
Section 1322.15 of the existing
regulation (Nutrition services) is
redesignated here as § 1322.27.
Proposed § 1322.27 clarifies the
nutrition services available under Title
VI, Parts A and B of the Act are
intended to be comparable to such
services set forth in Title III of the Act,
as set forth in section 601. As set forth
in section 614(a)(8), nutrition services
are to be substantially in compliance
with the provisions of Part C of Title III,
which includes congregate meals, homedelivered meals, nutrition education,
nutrition counseling, and other
nutrition services. Based on experiences
during the COVID–19 pandemic and
numerous requests for flexibility in
provision of meals, we propose to
clarify that home-delivered meals may
be provided via home delivery, pick-up,
carry-out, or drive-through; that
eligibility for home-delivered meals is
determined by the Tribal organization or
Hawaiian Native grantee and not limited
to those who may be identified as
‘‘homebound;’’ that eligibility criteria
may consider multiple factors; and that
meal participants may also be
encouraged to attend congregate meals
and other activities, as feasible, based
on a person-centered approach and local
service availability.
We propose to specify that the Tribal
organization or Hawaiian Native grantee
must provide congregate and homedelivered meals, and nutrition
education, nutrition counseling, and
other nutrition services may be
provided, with funds under Title VI Part
A or B of the Act. We also propose
minor clarifications for consistency.
Finally, this proposed provision sets
forth requirements for Nutrition
Services Incentive Program allocations.
Nutrition Services Incentive Program
allocations are based on the number of
meals reported by the Tribal
organization or Hawaiian Native grantee
which meet certain requirements, as
specified. A Tribal organization or
Hawaiian Native grantee may choose to
receive their allocation grants as cash,
commodities, or a combination thereof.
Nutrition Services Incentive Program
funds may only be used to purchase
domestically-produced foods (definition
included as proposed in § 1322.3) used
in a meal, as set forth under the Act. We
intend for this provision to answer
many questions we have received
regarding the proper use of funds under
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the Nutrition Services Incentive
Program.
B. New Provisions Added To Clarify
Responsibilities and Requirements
Under Grants to Indian Tribes and
Native Hawaiian Grantees for
Supportive, Nutrition, and Caregiver
Services
We propose the following provisions
to provide guidance in response to
inquiries and feedback received from
grantees and other stakeholders and
changes in the provision of services, and
to clarify requirements under the Act.
We welcome comment on these
proposed changes.
Subpart C—Service Requirements
§ 1322.11 Purpose of Services
Allotments Under Title VI
Proposed § 1322.11 specifies that
services provided under Title VI consist
of supportive, nutrition, and family
caregiver support program services, and
that funds are to assist a Tribal
organization or Hawaiian Native grantee
to develop or enhance comprehensive
and coordinated community-based
systems for older Native Americans and
family caregivers.
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§ 1322.17 Purpose of Services—
Person- and Family-Centered, Trauma
Informed
Proposed § 1322.17 clarifies that
services under the Act should be
provided in a manner that is personcentered and trauma informed.
Consistent with the direction of
amendments to section 101 of the Act as
reauthorized in 2020, recipients are
entitled to an equal opportunity to the
full and free enjoyment of the best
possible physical and mental health,
which includes access to personcentered and trauma-informed services.
Recognizing and respecting the deep
family and community connections of
Native Americans that may be
contrasted with more individualized
approaches in non-Native American
communities, we especially seek
feedback regarding other terminology to
use in expressing intended approaches
to serving older Native Americans and
family caregivers.
§ 1322.19 Responsibilities of Service
Providers
Proposed § 1322.19 specifies the
responsibilities of service providers to
include providing service participants
with an opportunity to contribute to the
cost of the service; providing selfdirected services to the extent feasible;
acknowledging service provider
responsibility to comply with local
adult protective services requirements,
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as appropriate; arranging for weatherrelated and other emergencies; assisting
participants to benefit from other
programs; and coordinating with other
appropriate services.
§ 1322.21 Client Eligibility for
Participation
To be eligible for services under the
Act, participants must have attained the
minimum age determined by the Tribal
organization or Hawaiian Native
grantee, except in the case of limited
services, such as nutrition and family
caregiver support services. We received
inquiries, requests for technical
assistance, and comments
demonstrating misunderstandings
among Tribal organizations and Native
Hawaiian grantees, as well as from
others in the aging network, about
eligibility requirements for Title VI
services. For example, we received
feedback expressing confusion as to
whether younger caregivers of adults of
any age are eligible to receive Title VI
Part C program services, which is not
allowable under the Act, as well as the
circumstances under which non-Native
Americans who live within a Tribal
organization’s or Hawaiian Native
grantee’s approved service area and are
considered members of the community
by the Tribal organization may be
eligible to receive services under this
part.
Proposed § 1322.21 clarifies eligibility
requirements under the Act and
explains that a Tribal organization or
Hawaiian Native grantee may adopt
additional eligibility requirements, if
they do not conflict with the Act, the
implementing regulation, or guidance
issued by the Assistant Secretary for
Aging.
§ 1322.23 Client and Service Priority
We received numerous inquiries
about how a Tribal organization or
Hawaiian Native grantee should
prioritize providing services to various
groups. Questions included whether
there was an obligation to serve
everyone who sought services and
whether services were to be provided on
a first-come, first-served basis.
Questions about prioritization were
particularly prevalent in response to
demand for services created in the wake
of the COVID–19 public health
emergency. Entities sought clarification
on whether they are permitted to set
priorities, who is permitted to set
priorities, and the degree to which
entities have discretion to set their own
priority parameters.
Proposed § 1322.23 clarifies that
entities may prioritize services and that
they have flexibility to set their own
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policies based on their assessment of
local needs and resources. For clarity
and convenience, we propose to list the
priorities for serving family caregivers
as set forth in the section 631(b) of the
Act, pursuant to the 2000
reauthorization of the Act.
§ 1322.29 Family Caregiver Support
Services
During the 2000 reauthorization of the
Act, Congress added Title VI, Part C to
set forth allowable expenses for family
caregiver support services. Proposed
§ 1322.29 clarifies the family caregiver
support services available under the Act
and eligibility requirements for respite
care and supplemental services, as set
forth in section 631. It also clarifies
allowable use of funds and that this
program is intended to serve unpaid
family caregivers.
§ 1322.31 Title VI and Title III
Coordination
Consistent with proposed § 1321.53
(State agency Title III and Title VI
coordination responsibilities), proposed
§ 1321.69 (area agency Title III and Title
VI coordination responsibilities), and
proposed § 1321.95 (service
requirements for Title III and Title VI
coordination), proposed § 1322.31
outlines expectations for coordinating
activities and delivery of services under
Title VI and Title III, as articulated in
the Act sections 306(a)(11)(B),
307(a)(21(A), 614(a)(11), and 624(a)(3).
We propose to clarify that coordination
is required under the Act and that all
entities are responsible for coordination,
including a Tribal organization and a
Hawaiian Native grantee. The proposed
section complements the language
proposed at § 1321.53 for State agencies,
§ 1321.69 for area agencies, and
§ 1321.95 for service providers under
Title III of the Act.
Subpart D—Emergency & Disaster
Requirements
The COVID–19 pandemic highlighted
the importance of Tribal organizations’
and the Hawaiian Native grantees’
efforts to maintain the health and
wellness of older Native Americans and
family caregivers. Existing guidance on
emergency and disaster requirements
under the Act is limited and does not
contemplate the evolution of what may
constitute an ‘‘emergency’’ or ‘‘disaster’’
or how they may uniquely affect older
Native Americans and family caregivers.
If a State or Indian Tribe receives a
major disaster declaration (MDD) by the
President under the Robert T. Stafford
Disaster Relief and Emergency
Assistance Act, 42 U.S.C. 5121–5207,
this MDD triggers certain disaster relief
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authority under section 310 of the Act.
The COVID–19 pandemic for example,
demonstrated the devastating impact of
a PHE on the target population of
services under the Act. During the
COVID–19 PHE, all States and some
Indian Tribes received a MDD, and we
provided guidance on flexibilities
available under the Act while a MDD is
in effect to meet the needs of older
Native Americans and caregivers, such
as those related to meal delivery
systems, methods for conducting wellbeing checks, delivery of pharmacy,
grocery, and other supplies, and other
vital services.
Throughout the PHE, we received
inquiries and feedback that
demonstrated a need for clarity on
available flexibilities in an emergency.
RFI respondents also provided
substantial feedback regarding current
limitations and the need for additional
guidance and options for serving older
adults during emergencies. Multiple RFI
respondents noted that services under
the Act may be impacted by a wide
range of emergencies and disasters—
including natural, human-caused,
climate-related, and viral disasters—and
that current regulatory guidance does
not provide service providers under the
Act the flexibility necessary to
adequately plan for emergency
situations. Accordingly, the aging
network sought an expansion of the
definition of ‘‘emergency’’ that better
reflected their realities regarding service
delivery. RFI respondents also sought
guidance on numerous aspects of
program and service delivery during an
emergency, such as maintaining
flexibilities in meal and other service
delivery introduced in response to the
PHE, allowable spending on disaster
mitigation supplies, and providing
mental health services to older adults
who experience disaster-related trauma.
RFI respondents also asked for
regulatory language outlining what is
expected of a grantee under the Act in
an emergency to allow for the
development of better emergency
preparedness plans at all levels.
Based on stakeholder input and our
experience, particularly during the PHE,
we propose adding Subpart D—
Emergency and Disaster Requirements
(§§ 1322.33–1322.39) to explicitly
outline expectations and clarify
flexibilities that are available in a
disaster situation. We considered
various approaches in developing this
section. Certain flexibilities, such as
allowing for carry-out or drive through
meals, constitute innovative ways to
deliver services that could be allowable
on a regular basis within the parameters
of Title VI Part A or B and without any
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special authorization by ACL during an
emergency. Those flexibilities have been
incorporated where applicable in the
proposed revised regulation for
clarification purposes (see § 1322.27,
which addresses carry-out and other
alternatives to traditional homedelivered meals). We are limited by the
Act in the extent to which other
flexibilities may be allowed. For
example, a MDD is required in order for
a Tribal organization or Hawaiian
Native grantee to be permitted, pursuant
to section 310(c) of the Act, to use Title
VI funds to provide disaster relief
services (which must consist of
allowable services under the Act) for
areas of the service area where the
specific major disaster declaration is
authorized and where older Native
Americans and family caregivers are
affected.
We welcome comment on this new
proposed section, including on the
sufficiency of guidance provided and
potential alternative approaches to
achieve the goal of providing services to
older Native Americans and family
caregivers during emergencies and
disasters.
§ 1322.33 Coordination With Tribal,
State, and Local Emergency
Management
Proposed § 1322.33 states that Tribal
organizations and Hawaiian Native
grantees must establish emergency
plans, and this proposed section
outlines requirements that these plans
must meet. While the Act requires
emergency planning by State agencies
and area agencies on aging, the Act
provides limited guidance regarding
emergency planning specific to Title VI
grantees. We also propose to include in
this section additional guidance in
connection with the development of
sound emergency plans (such as
requirements for continuity of
operations planning, taking an allhazards approach to planning, and
coordination among Tribal, State, and
local emergency management and other
agencies that have responsibility for
disaster relief delivery).
§ 1322.35 Flexibilities Under a Major
Disaster Declaration
Proposed § 1322.35 outlines disaster
relief flexibilities available under a
MDD to provide disaster relief services
for affected older Native Americans and
family caregivers. Recognizing that there
is no required period of advance notice
of the end of a MDD incident period, we
propose to allow a Tribal organization
or Hawaiian Native grantee up to 90
days after the expiration of a MDD to
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obligate funds for disaster relief
services.
We received many comments in
response to the RFI asking that various
flexibilities allowed during the COVID–
19 pandemic remain in place following
the end of the PHE. We are limited by
the Act in the extent to which
flexibilities may be allowed. For
example, a MDD is required in order for
a Title VI grantee to be permitted,
pursuant to section 310(c) of the Act, to
use Title VI funds to provide disaster
relief services (which must consist of
allowable services under the Act) for
areas of the service area where the
specific major disaster declaration is
authorized and where older Native
Americans and family caregivers are
affected.
§ 1322.37 Title VI and Title III
Coordination for Emergency
Preparedness
Proposed § 1321.57 (State agency Title
III and Title VI coordination
responsibilities), proposed § 1321.69
(area agency Title III and Title VI
coordination responsibilities), and
proposed § 1321.95 (service
requirements coordination
responsibilities), outline expectations
for coordinating activities and delivery
of services under Title III and Title VI,
as articulated in the Act sections
306(a)(11)(B), 307(a)(21(A), 614(a)(11),
and 624(a)(3). Proposed § 1322.37
clarifies that Title VI and Title III
coordination should extend to
emergency preparedness planning and
response.
§ 1322.39 Modification During Major
Disaster Declaration or Public Health
Emergency
Proposed § 1322.39 States that the
Assistant Secretary for Aging retains the
right to modify emergency and disasterrelated requirements set forth in the
regulation under a major disaster
declaration or public health emergency.
C. Deleted Provisions
§ 1322.5 Applicability of Other
Regulations
We propose deleting § 1322.5, which
lists other applicable regulations,
because the provision is unnecessary
and may create confusion or become
outdated due to statutory or regulatory
changes.
VI. Grants for Supportive and
Nutritional Services to Older Hawaiian
Natives
A. Deleted Provisions
We propose deleting § 1323, which is
specific to Title VI, Part B, which
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applies to one Hawaiian Native grantee.
We propose to include requirements
specific to Title VI, Part B in the
proposed § 1322. By so doing we
anticipate reducing confusion and
improving appropriate consistency in
service provision to both older Indians
and Native Hawaiians and family
caregivers thereof.
VII. Allotments for Vulnerable Elder
Rights Protection Activities
A. Provisions Revised to Reflect
Statutory Changes and/or for Clarity
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Subpart A—State Long-Term Care
Ombudsman Program
The regulation for the State LongTerm Care Ombudsman Program
(Ombudsman program) was first issued
in 2015. In the seven years since, ACL
has provided technical assistance to
State Long-Term Care Ombudsmen,
State agencies, and designated local
Ombudsman entities as they work to
implement the regulation. The 2016
reauthorization of the Act also made
changes specific to the Ombudsman
program. Changes to the regulation are
needed to ensure consistency with
updates to the Act. Additionally,
through our technical assistance and
RFI processes, ACL has found that
clarification is needed in certain aspects
of the regulation. For example, there is
a lack of clarity as to the
responsibilities, and the authority, of
the State Long-Term Care Ombudsman
(Ombudsman), as well as of the
Ombudsman program. Clarification also
is needed as to duties owed to residents
and confidentiality requirements with
respect to a resident’s identity and
records, and corrections are needed to
COI.
§ 1324.1 Definitions
We propose to add a new definition
for ‘‘Official duties’’ to § 1324.1 for
consistency with the Title III regulation,
which also contains this defined term.
In both the Title III regulation and this
regulation, this term is used to define
the duties of representatives of the
Office Long-Term Care Ombudsman
Program. As currently defined at
§ 1324.1, representatives of the Office of
the State Long-Term Care Ombudsman
(representatives of the Office) are the
employees or volunteers designated by
the Ombudsman to conduct the work of
the Ombudsman program. The
definition of ‘‘Official duties’’ is being
included to help to clarify the role of
representatives of the Office because in
the course of providing technical
assistance over the last several years, it
has come to our attention that this role
can be misunderstood by third parties
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who deal with the program. In addition,
minor changes for clarity are proposed
to the definition of ‘‘Resident
representative.’’
§ 1324.11 Establishment of the Office
of the State Long-Term Care
Ombudsman
Section 1324.11 sets forth
requirements related to the
establishment of the Office of the State
Long-Term Care Ombudsman (Office).
We propose minor changes to
§ 1324.11(a) and to the introductory
clause of (b), as well as to (e), (e)(1)(i),
(e)(1)(v); (e)(4)(i), (ii) and (iii); (e)(5),
(e)(6) and (e)(8)(ii), to clarify the
purpose of the section. Other proposed
changes to this section are discussed in
more detail, below.
In fulfilling their responsibilities,
representatives of the Office may need
access to the medical, social and/or
other records of a resident, and section
712(b) of the Act requires State agencies
to ensure that representatives of the
Office will have such access, as
appropriate, including in the
circumstance where a resident is unable
to communicate consent to the review
and has no legal representative.
Currently, § 1324.11 does not require
policies and procedures to address
access to a resident’s records in this
circumstance by the Ombudsman and
the representatives of the Office, and we
receive many requests for technical
assistance as to how to address this
situation. Accordingly, we propose to
add language in § 1324.11(e)(2) to
require policies and procedures to
provide direction for the Ombudsman
and representatives of the Office as to
how to address a situation where a
resident is unable to communicate
consent to the review of their records
and they have no legal representative
who can communicate consent for them.
We propose to add the requirement for
policies and procedures as
§ 1324.11(e)(2)(iv)(C) and to renumber
subsequent subsections within
§ 1324.11(e)(2)(iv).
A major tenet of the Ombudsman
program is that it is resident-directed.
This concept extends to how
information about a resident’s
complaints is disclosed, and section
712(d) of the Act requires State agencies
to prohibit the disclosure of the identity
of a resident without their consent. We
have received many requests for
technical assistance as to how to
address a situation when the resident is
unable to provide consent to disclose;
there is no resident representative
authorized to act on behalf of the
resident; or the resident representative
refuses consent and there is reasonable
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cause to believe the resident’s
representative has taken an action,
failed to act, or otherwise made a
decision that may adversely affect the
resident. We propose to add language to
§ 1324.11(e)(3)(iv) to require State
agencies to have policies and
procedures in place to provide direction
for representatives of the Office as to
how to address these situations.
States may have laws that require
mandatory reporting of abuse, neglect,
and exploitation. We have received
questions as to the applicability of these
requirements to the Ombudsman
program, despite the prohibitions in
section 712(b) of the Act against
disclosure of resident records and
identifying information without resident
consent. To provide clarity, we propose
to add language to § 1324.11(e)(3)(v) to
require State agencies to have policies
and procedures in place to prohibit
mandatory reporting of abuse, neglect,
and exploitation by the Ombudsman
program. Subsequent subsections within
§ 1324.11(e)(3) have been re-numbered
to reflect the new language.
Section 712 of the Act requires the
Ombudsman program to represent the
interests of residents before government
agencies and to seek administrative,
legal, and other remedies to protect the
health, safety, welfare, and rights of the
residents. Section 712 also provides that
the Ombudsman, personally or through
representatives of the Office, is to:
analyze, comment on, and monitor the
development and implementation of
Federal, State, and local laws,
regulations, and other governmental
policies and actions that pertain to the
health, safety, welfare, and rights of the
residents, with respect to the adequacy
of long-term care facilities and services
in the State; recommend any changes in
such laws, regulations, policies, and
actions as the Office determines to be
appropriate; and review, and if
necessary, comment on any existing and
proposed laws, regulations, and other
government policies and actions, that
pertain to the rights and well-being of
residents. To be a strong advocate, the
Ombudsman must be able to make
determinations and to establish
positions of the Office independently
and without interference and must not
be constrained by determinations or
positions of the agency in which the
Office is organizationally located.
ACL received input with respect to
these obligations of the Ombudsman in
response to the RFI, and we have been
made aware of instances where State
government agencies have attempted to
involve themselves in these functions of
the Office (e.g., by requiring prior
approval of positions of the Office with
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respect to governmental laws,
regulations, or policies). Such
interference is prohibited under section
712 of the Act, and we propose to add
language to the introductory portion of
§ 1324.11(e)(8) to clarify this
prohibition. Specifically, we propose to
replace the existing phrase ‘‘without
necessarily representing the
determinations or positions of the State
agency or other agency in which the
Office is organizationally located’’ with
‘‘without interference and shall not be
constrained by or necessarily represent
the determinations or positions of the
State agency or other agency in which
the Office is organizationally located.’’
§ 1324.13 Functions and
Responsibilities of the State Long-Term
Care Ombudsman
Section 712 of the Act sets forth the
functions and roles of the Ombudsman
and provides that the Ombudsman has
the authority to make independent
determinations in connection with these
various functions. Through technical
assistance inquiries, monitoring
activities, and RFI comments, we have
been made aware of instances where a
State agency does not understand the
authority and independence of the
Ombudsman, such as with respect to
commenting on governmental policy.
We propose to clarify § 1324.13 to
provide that the Ombudsman has the
authority to lead and manage the Office.
Specifically, we propose to change the
phrase in the first sentence
‘‘responsibility for the leadership’’ to
‘‘responsibility and authority for the
leadership . . .’’ to emphasize the
authority of the Ombudsman to carry
out the statutory functions.
Section 201(d) of the Act provides for
oversight of the Ombudsman program
by a Director of the Office of Long-Term
Care Ombudsman Programs. Current
regulatory § 1324(c)(2) provides that
each Ombudsman must ‘‘. . . establish
procedures for training for certification
and continuing education of the
representatives of the Office, based on
model standards established by the
Director of the Office of Long-Term Care
Ombudsman Programs within the
Administration for Community Living
as described in section 201(d) of the Act
. . .’’ Since the regulation was initially
adopted, ACL has issued sub-regulatory
training standards for representatives of
the Office. Accordingly, we propose to
update § 1324.13(c)(2) to require such
procedures to be consistent with (as
well as based on) the standards
established by ACL’s Director of the
Office of Long-Term Care Ombudsman
Programs, as well as with any standards
set forth by the Assistant Secretary for
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Aging by changing the regulation to
read, ‘‘[. . .] establish procedures for
training for certification and continuing
education of the representatives of the
Office, based on and consistent with
standards established by the Director of
the Office of Long-Term Care
Ombudsman Programs within the
Administration for Community Living
as described in section 201(d) of the Act
and set forth by the Assistant Secretary
for Aging[.]’’
Section 712 of the Act contains
detailed requirements with which
representatives of the Office must
comply, such as requirements as to
confidentiality of resident records, as
well as limitations on disclosure of such
records and on the disclosure of the
identity of residents. Section 712 also
requires that representatives receive
adequate training with respect to
program requirements. We have been
made aware of instances where staff of
the Ombudsman program have had
access to resident records without
training or certification as a
representative of the Office. We propose
to add language to § 1324.13(c)(2(iii)
and (d) to require that all staff and
volunteers of the Ombudsman program
who will have access to resident
records, as well as other files, records,
and information subject to disclosure
requirements, be trained and certified as
designated representatives of the Office,
so that individuals with access to
confidential information will be
accountable to the Ombudsman for their
actions. The subsequent subsection in
§ 1324.13(c)(2) is re-numbered
accordingly.
The Act affords the Ombudsman
discretion in determining whether to
disclose the files, records, or other
information of the Office. ACL often
receives requests for technical
assistance regarding criteria for such
determinations and received RFI
comments on this topic. In response, we
propose to add to § 1324.13(e)(2) the
following criteria to assist the
Ombudsman in making this
determination: whether the disclosure
has the potential to cause retaliation, to
undermine the working relationships
between the Ombudsman program and
other entities, or to undermine other
official duties of the Ombudsman
program.
We are aware of an apparent conflict
between provisions of the
Developmental Disabilities Act, which
provides for protection and advocacy
agencies’ access to resident records, and
provisions of the OAA which prohibit
the Ombudsman from disclosing
resident-identifying information and
afford the Ombudsman discretion in
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determining whether to disclose the
files, records, or other information of the
Office.169 Consistent with our authority
to interpret these two statutes, we have
taken a thoughtful and deliberative
approach to resolving any potential
conflicts in interpretation of them. To
that end, we considered comments
received in response to the development
of the Ombudsman program regulation
(45 CFR 1324). In addition, since the
enactment of the Final Rule for the
Ombudsman program, representatives of
ACL’s Administration on Aging and
Administration on Disabilities have
engaged in diligent efforts to work
together toward addressing this
potential conflict including, but not
limited to, outreach to the National
Ombudsman Resource Center (NORC)
and the National Disability Rights
Network (NDRN) in order to collect
additional information on the
experiences and circumstances of
grantees related to this issue. As a result
of these efforts, ACL has offered
technical assistance to individual States
as issues arise in order to assist
protection and advocacy agencies and
Ombudsman programs to come to an
agreement on how to handle these
questions.
For example, as follow-up to a report
by NORC, NDRN, and the National
Association of State Ombudsman
Programs, NORC and NDRN co-branded
a toolkit on collaboration between
Ombudsman programs and protection
and advocacy agencies.170 We
encourage such collaboration, and we
welcome comment regarding best
practices in such collaboration, as well
as if any more specific protocols are
recommended.
Section 712(h) of the Act provides
that the State agency must require the
Ombudsman program to submit an
annual report that, among other things,
describes the activities carried out by
the Office, evaluates problems
experienced by residents, analyzes the
success of the Ombudsman program,
and makes recommendations to improve
the quality of life of residents. The
information required to be included in
this annual report is in addition to the
data reporting that is required by ACL
to be submitted annually through the
national data reporting system known as
the National Ombudsman Reporting
System. We have found that some
Ombudsman programs do not
169 42
U.S.C. 15043.
National Consumer Voice, Long-Term
Care Ombudsman Programs and Protection &
Advocacy Agencies Collaboration Toolkit, https://
ltcombudsman.org/omb_support/pm/collaboration/
ltcop-protection-and-advocacy-agenciescollaboration-toolkit (last visited Jan. 18, 2023).
170 The
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understand that the annual report
required by section 712 differs from the
annual National Ombudsman Reporting
System reporting. We propose to add
language at the start of § 1324.13(g) to
clarify the distinction between these
two reports.
The Ombudsman program’s
effectiveness in advocacy relies on
relationships with other entities that can
assist residents. Section 712 of the Act
contemplates that the Ombudsman
program will coordinate services with
legal assistance providers and others, as
appropriate, and requires the
Ombudsman program to enter into
memoranda of understanding with legal
assistance providers. The current
regulation lacks clarity regarding
memoranda of understanding that are
required. Accordingly, we propose to
revise § 1324.13(h)(i) to require the
adoption of memoranda of
understanding with legal assistance
programs provided under section
306(a)(2)(C) of the Act. The proposed
language would minimally require such
memoranda of understanding to address
referral processes and strategies to be
used when the Ombudsman program
and a legal assistance program are both
providing services to a resident.
Further, we propose to require
memoranda of understanding with
facility and long-term care provider
licensing and certification programs to
address communication protocols and
procedures to share information,
including procedures for access to
copies of licensing and certification
records maintained by the State. Federal
nursing home regulations require
interaction between Ombudsman
programs and licensing and certification
programs. The goal of this requirement
is to foster consistency in the
relationships among Ombudsman
programs and regulators across the
country and support communication
about all types of long-term care
providers regulated by the State.
Language proposing this requirement is
set forth in § 1324.13(h)(1)(ii).
Consistent with the rule as
promulgated in 2015, we also propose to
clarify that memoranda of
understanding are recommended with
other organizations, programs and
systems as set forth in § 1324.13(h)(2).
We invite comments regarding other
organizations that may be considered for
inclusion, such as Centers for
Independent Living. Elements of
§ 1324.13(h) have been re-numbered in
connection with these changes. We also
propose minor changes to
§ 1324.13(a)(7)(viii), and (h) for clarity.
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§ 1324.19 Duties of the Representatives
of the Office
§ 1324.15 State Agency
Responsibilities Related to the
Ombudsman Program
712 171
Section
of the Act sets forth
State agency responsibilities for the
Ombudsman program. Section 712(g) of
the Act requires the State agency to
ensure that adequate legal counsel is
available with respect to the program,
and § 1324.15(j) explains those
requirements. We propose minor
changes to this section for clarity. For
example, the requirements and detail
about the scope of responsibility of legal
counsel are reorganized to clarify that
legal counsel is to be available for
consultation on program matters, as
well as consultation to the program on
the legal needs of residents. The
provision for attorney-client privilege is
modified to specify that the privilege
applies to communications between the
Ombudsman and ‘‘their’’ legal counsel,
not between the Ombudsman and
counsel for the resident.
We receive many requests for
technical assistance with respect to the
requirement in section 712 of the Act
that the Ombudsman be responsible for
fiscal management of the Office.
Proposed § 1324.15(k) provides
direction to assist State agencies with
specific components of fiscal
management and codifies several best
practices that we have observed.
Specifically, we propose that the State
agency shall notify the Ombudsman of
all sources of funds for the program and
requirements for those funds, and that
the State agency ensure that the
Ombudsman has full authority to
determine the use of fiscal resources for
the Office and to approve allocation to
designated local Ombudsman entities
prior to distribution of funds. In
addition, the proposed section requires
the Ombudsman to determine that
program budgets and expenditures of
the Office and local Ombudsman
entities are consistent with laws,
policies, and procedures governing the
Ombudsman program. ACL anticipates
providing training and technical
assistance for the implementation of
these requirements. The section
immediately following new § 1324(k) is
re-numbered accordingly.
We also propose to replace the word
‘‘of’’ with ‘‘for’’ in the last sentence of
§ 1324.15(e) in order to correct a
typographical error relating to
reasonable requests ‘‘for’’ reports by the
State agency as it conducts its
monitoring responsibilities.
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This section provides direction as to
the duties of the representatives of the
Office and provides detailed
instructions as to the processing of
complaints by representatives of the
Office. Minor revisions are proposed to
§ 1324.19(b)(2)(ii) and (5) for clarity.
§ 1324.21
Conflicts of Interest
It is crucial to the credibility and
effectiveness of the Ombudsman
program that the Ombudsman be aware
of, and address, potential and actual
conflicts of interest. Accordingly,
section 712(f) of the Act contains
requirements related to individual and
organizational conflicts of interest
which were revised in the 2016
reauthorization of the Act, and
§ 1324.21 provides direction to
Ombudsman programs in identifying
and remedying these conflicts of
interest. We propose several changes to
the existing provision for clarity and
consistency with the Act.
We propose to revise § 1324.21(a)(1)
to be consistent with section
712(f)(2)(A)(i) of the Act. Our prior
regulations held that placing the
Ombudsman program in an organization
responsible for licensing, surveying, or
certifying long-term care facilities
represents an organizational conflict of
interest. We now clarify that in
addition, placing the Ombudsman
program in an organization that
licenses, surveys, or certifies long-term
care services represents an
organizational conflict of interest, more
accurately reflecting section
712(f)(2)(A)(i).
We propose to insert a new
§ 1324.21(a)(6) stating that placement of
a program in an organization that
provides long-term care services and
supports under a Medicaid waiver or a
Medicaid State plan amendment creates
an organizational conflict of interest,
consistent with section 712(f)(2)(A)(iii)
of the Act.
We propose to change the following
phrase in current § 1324.21(a)(10):
‘‘Conducts preadmission screening for
long-term care facility placements’’ to
‘‘Conducts preadmission screening for
long-term care facility admissions’’ in
order to reflect person-centered
language.
We also propose to clarify the
following in current § 1324.21(a): that
placement of the Office, or requiring
that an Ombudsman or representative of
the Office perform conflicting activities,
in an organization that provides longterm care coordination or case
management services in settings that
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include long-term care facilities creates
an organizational conflict of interest,
consistent with section 712(f)(2)(A)(iv)
of the Act, by revising current
§ 1324.21(a)(6) and re-numbering it as
§ 1324.21(a)(7); that to place the
Ombudsman program in an organization
that sets reimbursement rates for longterm care services creates an
organizational conflict of interest,
consistent with section 712(f)(2)(A)(v) of
the Act, by inserting a new
§ 1324.21(a)(9); and that to place the
program in an organization that is
responsible for eligibility
determinations for the Medicaid
program carried out under title XIX of
the Social Security Act creates an
organizational conflict of interest,
consistent with section 712(f)(2)(A)(vii)
of the Act, by inserting a new
§ 1324.21(a)(11). Subsequent
subsections within § 1324.21(a) have
been re-numbered to reflect the addition
of this new language.
We propose minor changes to
§ 1324.21(b)(3) for clarity. We propose
to delete the last sentence of
§ 1324.21(b)(5), which provides that the
‘‘State agency shall not enter into such
contract or other arrangement with an
agency or organization which is
responsible for licensing or certifying
long-term care facilities in the State or
is an association (or affiliate of such an
association) of long-term care facilities;’’
this requirement is set forth in
§ 1324.21(b)(3) and is unnecessary to
repeat here.
We propose to clarify the following in
§ 1324.21(c): that direct involvement in
the licensing, or certification of a
provider of long-term care services, in
addition to long-term care facilities,
creates an individual conflict of interest,
consistent with section 712(f)(1)(C)(i) of
the Act, by revising current
§ 1324.21(c)(2)(i); that ownership,
operational, or investment interest
(represented by equity, debt, or other
financial relationship) in an existing or
proposed long-term care service, in
addition to a long-term care facility,
creates an individual conflict of interest,
consistent with section 712(f)(1)(C)(ii) of
the Act, by revising current
§ 1324.21(c)(2)(ii); that employment of
an individual by, or participation in the
management of, an organization related
to a long-term care facility creates an
individual conflict of interest,
consistent with section 712(f)(1)(C)(iii)
of the Act, by revising current
§ 1324.21(c)(2)(iii); that management
responsibility for, or operating under
the supervision of an individual with
management responsibility for, adult
protective services creates an individual
conflict of interest, consistent with
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section 712(f)(1)(C)(v) of the Act, by
inserting a new § 1324.21(c)(2)(ix); and
that serving as a guardian or in another
fiduciary capacity for residents of longterm care facilities in an official
capacity (as opposed to serving as a
guardian or fiduciary for a family
member, in a personal capacity) creates
an individual conflict of interest,
consistent with section 712(f)(1)(C)(vi)
of the Act, by inserting a new
§ 1324.21(c)(2)(x).
B. New Provisions Added To Clarify
Responsibilities and Requirements
Under Vulnerable Elder Rights
Protection Activities
Subpart B—Programs for Prevention of
Elder Abuse, Neglect, and Exploitation
§ 1324.201 Purpose of Services
Allotments Under Title VII—Chapter 3.
[New]
The purpose of Title VII, Chapter 3 of
the Act is to set forth requirements that
State agencies must meet with respect to
the development and enhancement of
programs to address elder abuse,
neglect, and exploitation. We propose to
include a new § 1324.201 in the
regulation in order to clarify this
purpose. The proposed language also
clarifies that the Federal funds awarded
to the State agency under this Chapter
are provided to assist with carrying out
this purpose, and that a condition to the
receipt of these funds is that State
agencies must comply with all
applicable provisions of the Act,
including those of section 721(c), (d),
(e), as well as with applicable guidance
set forth by the Assistant Secretary for
Aging.
Subpart C—State Legal Assistance
Development Program [New]
§ 1324.301 Definitions
Proposed § 1324.301 states definitions
set forth in § 1321.3 apply to Subpart C,
and terms used in Subpart C but not
otherwise defined will have the
meanings ascribed to them in the Act.
§ 1324.303 Legal Assistance Developer
We propose to add a new regulation
under Title VII, § 1321.303 to
implement § 731 172 of the Act regarding
the position of Legal Assistance
Developer. The proposed regulation is
intended to provide clear guidance on
the purpose, role, and responsibilities of
the Legal Assistance Developer as
described in the Act. It is the
responsibility of the State agency to
designate the Legal Assistance
Developer and describe the office and
its duties and activities in the State
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plan. The proposed regulation sets forth
what the Legal Assistance Developer
may do in accordance with their
statutory appointment and the
provisions of the Act, including training
and technical assistance to legal
assistance providers and coordination
with the Ombudsman program.
Additionally, the proposed rule
includes conflict of interest
prohibitions. ACL recognizes that Legal
Assistance Developers often ‘‘wear
many hats.’’ We are proposing that the
Legal Assistance Developer should not
undertake responsibilities other than or
in addition to those the Act expressly
prescribes for Legal Assistance
Developers if these other activities
might compromise the performance of
duties as Legal Assistance Developer or
the duties in other assignments.
Accordingly, the Legal Assistance
Developer should not undertake to be
the director of Adult Protective
Services, legal counsel to the
Ombudsman program, or counsel or a
party to administrative appeals related
to long-term care settings, for example.
Conflicts of interest may arise, for
example, if the Legal Assistance
Developer also serves as the
administrator of a public guardianship
program; hearing officer in Medicaid
appeals related to Medicaid waiver
programs, Medicaid state plan long-term
services and supports, and/or nursing
home eligibility; or serves as the
Ombudsman.
The State must provide advice,
training, and technical assistance
support for the provision of legal
assistance. It is the role of the Legal
Assistance Developer to oversee the
advice, training, and technical
assistance with regard to all activities of
legal assistance. The role should be
broader than aligning with the
Ombudsman program functions in Title
VII of the Act and encompass all legal
assistance and representation for all
priority areas described in the Act. In
fulfilling these obligations, the Legal
Assistance Developer should make
maximal use of the resource center
established pursuant to section 420 173
of the Act.
VIII. Required Regulatory Analyses
A. Regulatory Impact Analysis
(Executive Orders 12866 and 13563)
Executive Orders 13563 and 12866
direct agencies to assess all costs and
benefits of available regulatory
alternatives and, if regulation is
necessary, to select regulatory
approaches that maximize net benefits
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(including potential economic,
environmental, public health and safety
effects, distributive impacts, and
equity). Executive Order 13563
emphasizes the importance of
quantifying both costs and benefits, of
reducing costs, of harmonizing rules,
and of promoting flexibility. The Office
of Information and Regulatory Affairs
reviewed and determined that this
proposed rule is a significant regulatory
action as defined by Executive Order
12866 Section 3(f).
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1. Summary of Costs and Transfers
This analysis describes costs and
transfers under this proposed rule and
quantifies several categories of costs to
grantees (State agencies under Title III
and Title VII and Tribal organizations
and Hawaiian Native grantees under
Title VI) and subgrantees (area agencies
on aging and service providers under
Title III and where applicable, Title VII).
Specifically, we quantify costs
associated with grantees and
subgrantees revising policies and
procedures, conducting staff training,
and revising State plan documentation
accessibility practices. As discussed in
greater detail in this analysis, we
estimate that the proposed rule would
result in one-time costs of
approximately $14.9 million, including
costs associated with covered entities
revising policies and procedures, and
costs associated with training.
The analysis also includes a
discussion of costs we do not quantify,
and a discussion of the potential
benefits under the rule that we similarly
do not quantify. We request comments
on our estimates of the impacts of this
proposed rule, including the impacts
that are not quantified in this analysis.
Baseline Conditions and Changes Due to
Reauthorization
The most recent reauthorization of the
OAA was enacted during Federal Fiscal
Year (FFY) 2020; therefore, the baseline
used for the analysis is FFY 2019. A
main impact of the 2020 reauthorization
of the OAA was to increase the
authorized appropriations available to
be distributed to the States for the
implementation of programs and
services under Titles III, VI, and VII. A
limited number of substantive changes
were made by the 2020 reauthorization
to the implementation of programs by
State agencies and area agencies on
aging, including: requiring outreach
efforts to Asian-Pacific American,
Native American, Hispanic, and
African-American older individuals,
and older sexual and gender minority
populations and the collection of data
with respect thereto; requiring State
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agencies to simplify the process for
transferring funds for nutrition services
to reduce administrative barriers and
direct resources to where the greatest
need is for such services; broadening
allowable services under Title III–B,
such as screening for traumatic brain
injury and the negative effects of social
isolation; clarifying that a purpose of the
Title III–C program is to reduce
malnutrition; clarifying the allowability
of reimbursing volunteer Ombudsman
representatives under Title VII for costs
incurred; and expanding the examples
of allowable elder justice activities
under section 721 to include
community outreach and education and
the support and implementation of
innovative practices, programs, and
materials in communities to develop
partnerships for the prevention,
investigation, and prosecution of abuse,
neglect, and exploitation.
The OAA initially was passed in
1965. The current regulations for
programs authorized under the OAA are
from 1988 and have not been
substantially altered since that time
(other than portions of 45 CFR part 1321
and 45 CFR 1324 regarding the State
Long-Term Care Ombudsman Program,
which were promulgated in 2015).
Following its initial passage, the OAA
has been reauthorized and amended
sixteen times prior to the 2020
reauthorization, including five times
since the regulations were promulgated
in 1988.
Many changes have been made in the
implementation of the OAA since 1988
as a result of these reauthorizations.
State agencies, area agencies, and Title
VI grantees should already be aware of
programmatic and fiscal requirements in
the reauthorizations and should have
established policies and procedures to
implement them. Accordingly,
substantially all of the proposed
changes to 45 CFR parts 1321, 1322, and
1324 would modernize the OAA
regulations to bring them into
conformity with reauthorizations of the
OAA that were enacted prior to the 2020
reauthorization and would provide
clarity of administration for ACL and its
grantees with respect to aspects of the
OAA that were enacted under previous
reauthorizations.
In addition to areas where we propose
to better align regulation with statute,
we propose modifications to regulatory
text that would modernize our rules to
provide greater flexibility to State
agencies and area agencies and to reflect
ongoing stakeholder feedback and
responses to our RFI in areas where our
current regulations do not address the
evolving needs of Title III, VI, and VII
grantees and the older adults and family
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caregivers they serve. For example, we
propose to modernize our nutrition
rules to better support grantees’ efforts
to meet the needs of older adults. Our
previous sub-regulatory guidance has
indicated that meals are either
consumed on-site at a congregate meal
setting or delivered to a participant’s
home. This previous guidance does not
take into account those who may leave
their homes to pick up a meal but are
not able to consume the meal in the
congregate setting for various reasons,
including safety concerns such as those
experienced during the COVID–19
pandemic. The COVID–19 pandemic
brought to light limitations in our
current nutrition regulations, which we
have sought to address in proposed
§ 1321.87 to allow for ‘‘grab and go’’
meals where a participant would be able
to collect their meal from a congregate
site and return to the community off-site
to enjoy it. Our proposal is a direct
response to stakeholder feedback,
including as gathered from the RFI, and
appropriately reflects the evolving
needs of both grantees and OAA
participants.
Another example of a proposed
modification to regulatory text that
would modernize our rules is the new
proposed definition of ‘‘greatest
economic need.’’ Focusing OAA
services towards individuals who have
the greatest economic need is one of the
basic tenets of the OAA. The definition
of ‘‘greatest economic need’’ in the OAA
incorporates income and poverty status.
However, the definition in the OAA is
not intended to preclude State agencies
from taking into consideration
populations that experience economic
need due to other causes. A variety of
local conditions and individual
situations, other than income, could
factor into an individual’s level of
economic need. State agencies and
AAAs are in the best position to
understand the conditions and factors in
their State and local areas that
contribute to individuals falling within
this category. Accordingly, this
definition would allow State agencies
and AAAs to make these
determinations.
A detailed discussion of costs and
transfers associated with the rule
follows.
i. 2020 Reauthorization
a. New Requirements for State Agencies
and Area Agencies
The 2020 reauthorization imposed the
following new requirements on
grantees: required outreach efforts to
Asian-Pacific American, Native
American, Hispanic, and African-
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American older individuals, and older
lesbian, gay, bisexual, and transgender
(LGBT) populations and the collection
of data with respect thereto; requiring
State agencies to simplify the process
for transferring funds for nutrition
services to reduce administrative
barriers and direct resources to where
the greatest need is for such services;
and clarifying that reducing
malnutrition is a purpose of the OAA
Title III–C program.
We do not associate any additional
costs for the agencies with respect to
these requirements. The agencies were
required to conduct outreach to
minority populations prior to the 2020
reauthorization, and State agencies
already have been reaching out to the
LGBTQI+ population.174 For those
agencies that have not been reaching out
to LGBTQI+ communities, we believe
any additional cost to conduct outreach
to this population would be de minimis,
as they already have processes in place
to reach out to underserved populations.
The data collection cost likewise would
be minimal as agencies already have
data collection systems and practices in
place.
The cost to State agencies to comply
with the requirement that they simplify
the process for transferring funds for
nutrition services to reduce
administrative barriers and direct
resources to where the greatest need is
for such services is not quantifiable.
Each State agency must comply with its
State-level procurement requirements,
and it is not possible for us to determine
what any State agency may be able to
change in this regard or at what cost. It
is in each State’s interest to improve this
process for transferring nutrition
services funds, and we believe that State
agencies engage in ongoing efforts to
improve their fiscal management
processes generally, within allowable
parameters. Accordingly, we anticipate
that any costs to a State agency
associated with this requirement would
be de minimis, and we request
comments on our analysis of such costs
to a State agency.
We do not associate any costs to State
agencies, area agencies or Title VI
grantees with respect to the clarification
that a purpose of the Title III–C program
is to reduce malnutrition. Grantees
174 For example, in its plan on aging that was
effective as of October 1, 2018, the CA State agency
noted a focus on developing strategies to better
serve LGBTQI+ populations; the OH State agency
sought input regarding the needs of LGBTQI+
populations in connection with the preparation of
its state plan on aging for FFY 2019–2022; and the
NY State agency’s plan on aging for FFY 2019–2023
references ongoing efforts to work with area
agencies on aging to conduct outreach to the
LGBTQI+ community.
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already were screening for older adults
who are at high nutrition risk and have
been offering nutrition counseling and
nutrition education, as appropriate, and
this clarification is not expected to
impose additional costs on OAA
grantees or subgrantees.
ii. Proposed Rule
a. Revising Policies and Procedures
This analysis anticipates that the
proposed rule would result in one-time
costs to State agencies, area agencies,
service providers, and Title VI grantees
to revise policies and procedures. The
obligations of State agencies and area
agencies under the OAA are more
extensive than are those of Title VI
grantees under the OAA. Accordingly,
the Title III rule is considerably more
extensive than is the Title VI rule, and
we address State agencies, area agencies
separately from Title VI grantees. We
also address service providers
separately, as we anticipate that the
scope of the review needed for service
providers would be narrower than that
needed for State agencies and area
agencies.
In addition to changes to the existing
regulations, we propose to add several
new provisions to the regulations, in the
following areas: 45 CFR part 1321 (Title
III): State Agency Responsibilities, Area
Agency Responsibilities, Service
Requirements, Emergency & Disaster
Requirements; 45 CFR part 1322 (Title
VI): Service Requirements, Emergency &
Disaster Requirements; and 45 CFR part
1324 (Title VII): Programs for Prevention
of Elder Abuse, Neglect, and
Exploitation and Legal Assistance
Developer. However, substantially all of
these proposed new provisions would
update the OAA regulations to bring
them into conformity with
reauthorizations of the OAA that were
enacted prior to the 2020
reauthorization and would provide
clarity of administration for ACL and its
grantees with respect to aspects of the
OAA that were enacted under previous
reauthorizations. We associate one-time
costs to State agencies, area agencies,
service providers, and Title VI grantees
to update their policies and procedures
and to train employees on the updated
policies and procedures, as discussed
below. State agencies, area agencies,
service providers, and Title VI grantees
already should be aware of these
requirements and already should have
established policies and procedures in
place. Accordingly, we otherwise
associate no cost to them as a result of
these new provisions.
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39603
State Agencies and Area Agencies
In clarifying requirements for State
agency and area agency policies and
procedures under the OAA, ACL
anticipates that all 56 State agencies and
615 area agencies (671 aggregate State
and area agencies) would revise their
policies and procedures under the
proposed rule, with half of these State
or area agencies requiring fewer
revisions. We estimate that State or area
agencies with more extensive revisions
would spend forty-five (45) total hours
on revisions per agency. Of these, forty
(40) hours in the aggregate would be
spent by one or more mid-level
manager(s) equivalent to a first-line
supervisor (U.S. Bureau of Labor
Statistics (BLS) Occupation code 43–
1011), at a cost of $48.07 per hour after
adjusting for non-wage benefits and
indirect costs, while an average of five
(5) hours would be spent by executive
staff equivalent to a general and
operations manager (BLS Occupation
code 11–1021), at a cost of $120.32 per
hour after adjusting for non-wage
benefits and indirect costs. For State or
area agencies with less extensive
revisions, we assume that twenty-five
(25) total hours would be spent on
revisions per agency. Of these, twenty
(20) hours would be spent by one or
more mid-level manager(s), and five (5)
hours would be spent by executive staff.
We monetize the time that would be
spent by State agencies and area
agencies on revising policies and
procedures by estimating a total cost per
entity of $2,524.40 or $1,563.00,
depending on the extent of the
revisions. For the approximately 336
State or area agencies with more
extensive revisions, we estimate a cost
of approximately $848,198.40. For the
335 State or area agencies with less
extensive revisions, we estimate a cost
of approximately $523,605.00. We
estimate the total cost associated with
revisions with respect to the proposed
rule for State agencies and area agencies
of $1,371,803.40.
Service Providers
According to data submitted to ACL
by the State agencies, there were 17,438
service providers during FFY 2021, and
we use that figure for this analysis. We
anticipate that all 17,438 service
providers would review their existing
policies and procedures to confirm that
they are in compliance with the rule
and would update their policies and
procedures, as needed, in order to bring
them into compliance. We estimate that
the scope of the review needed for
service providers would be narrower
than that needed for State agencies and
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area agencies and would be limited to
areas related to their provision of direct
services, such as person-centered and
trauma-informed services, eligibility for
services, client prioritization, and client
contributions. Like State agencies, area
agencies and Title VI grantees, service
providers already should be aware of
the fiscal and programmatic changes
that have been made to the OAA since
1988, and to the extent required, they
already should have established policies
and procedures with respect to the OAA
requirements that apply to them.
We estimate that service providers
would spend seven (7) total hours on
revisions per agency. Of these, five (5)
hours in the aggregate would be spent
by one or more mid-level manager(s)
equivalent to a first-line supervisor (U.S.
Bureau of Labor Statistics (BLS)
Occupation code 43–1011), at a cost of
$48.07 per hour after adjusting for nonwage benefits and indirect costs, while
an average of two (2) hours would be
spent by executive staff equivalent to a
general and operations manager (BLS
Occupation code 11–1021), at a cost of
$120.32 per hour after adjusting for nonwage benefits and indirect costs.
We monetize the time spent by
service providers on revising policies
and procedures by estimating a total
cost per entity of $480.99. We estimate
the total cost associated with revisions
with respect to the proposed rule for
17,438 service providers of
$8,387,503.60.
Title VI Grantees
This analysis anticipates that the
proposed rule also would result in onetime costs to Title VI grantees to revise
policies and procedures. In clarifying
requirements for Title VI grantee
policies and procedures under the OAA,
ACL anticipates that all 282 Title VI
grantees would revise their policies and
procedures under the proposed rule,
with one-third of these Title VI grantees
requiring fewer revisions. We estimate
that Title VI grantees with more
extensive revisions would spend thirty
(30) total hours on revisions per agency.
All of these 30 hours would be spent by
a mid-level manager equivalent to a
first-line supervisor (U.S. Bureau of
Labor Statistics (BLS) Occupation code
43–1011), at a cost of $48.07 per hour
after adjusting for non-wage benefits
and the indirect costs. For Title VI
grantees with less extensive revisions,
we assume fifteen (15) total hours spent
on revisions per agency. All of these
hours would be spent by a mid-level
manager equivalent to a first-line
supervisor (U.S. Bureau of Labor
Statistics (BLS) Occupation code 43–
1011), at a cost of $48.07 per hour after
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adjusting for non-wage benefits and the
indirect costs.
We monetize the time spent by Title
VI grantees on revising policies and
procedures by estimating a total cost per
entity of $1,442.10 or $721.05,
depending on the extent of the
revisions. For the approximately 188
Title VI grantees with more extensive
revisions, we estimate a cost of
approximately $271,114.80. For the 94
Title VI grantees with less extensive
revisions, we estimate a cost of
approximately $67,778.70. We estimate
the total cost associated with revisions
of policies and procedures for Title VI
grantees with respect to the proposed
rule of $338,893.50.
The above estimates of time and
number of State agencies, area agencies
and Title VI grantees that would revise
their policies under the regulation are
approximate estimates based on ACL’s
extensive experience working with the
agencies, including providing technical
assistance, and feedback and inquiries
that we have received from States, area
agencies, and Title VI grantees. Due to
variation in the types and sizes of State
agencies, area agencies, and Title VI
grantees, the above estimates of time
and number of entities that would revise
their policies under the regulation is
difficult to calculate precisely. We seek
comment on the accuracy of the
estimates provided above.
b. Training
ACL estimates that State agencies,
area agencies, service providers and
Title VI grantees would incur one-time
costs with respect to training or retraining employees under the proposed
revised rule. For reasons similar to the
discussion above with respect to
revisions to policies and procedures, we
address State agencies and area agencies
separately from Title VI grantees. We
also address service providers
separately, as we anticipate that the
training needed for service providers
would be less extensive than that
needed for State agencies and area
agencies.
State Agencies and Area Agencies
Costs to prepare and conduct
trainings of their own staff. Consistent
with our estimates relating to the
number of agencies that would require
extensive revision of their policies, we
estimate that 50 percent of the State
agencies and area agencies program
management staff would require more
extensive staff training regarding the
rule. Based on our experience working
with State agencies and area agencies,
we estimate that, for State and area
agencies that need more extensive
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trainings, one (1) employee per agency,
equivalent to a first-line supervisor (U.S.
Bureau of Labor Statistics (BLS)
Occupation code 43–1011) would spend
three (3) total hours to prepare the
training, and five (5) hours to provide
the training, at a cost of $48.07 per hour
after adjusting for non-wage benefits
and indirect costs, and that for those
needing less extensive trainings one (1)
employee per agency, equivalent to a
first-line supervisor (U.S. Bureau of
Labor Statistics (BLS) Occupation code
43–1011) would spend two (2) total
hours to prepare the training, and two
(2) hours to provide the training, at a
cost of $48.07 per hour after adjusting
for non-wage benefits and indirect costs.
We monetize the time spent by State
agencies and area agencies to prepare
and conduct trainings for their own
employees by estimating a total cost per
entity of $384.56 or $192.28, depending
on the extent of the training needed. For
the approximately 336 State or area
agencies with more extensive needed
training, we estimate a cost of
approximately $129,212.16. For the 335
State or area agencies with less
extensive training needs, we estimate a
cost of approximately $64,413.80. We
estimate the total cost associated with
the preparation and conduct of trainings
with respect to the proposed rule for
State agencies and area agencies of
$193,625.96.
Costs to receive trainings by their own
staff. As noted above, we estimate that
50 percent of the State agencies and area
agencies program management staff
would require more extensive staff
training regarding the rule. Based on our
experience working with State agencies
and area agencies, we estimate that State
and area agencies with more extensive
trainings would spend five (5) total
hours on trainings per agency, and that
those with less extensive trainings
would spend two (2) hours on trainings
per agency. We estimate that five (5)
employees per agency, equivalent to
social and community service managers
(BLS Occupation code 11–9151), would
receive training at a cost of $48.00 per
hour per employee after adjusting for
non-wage benefits and indirect costs,
and that one (1) employee per agency,
equivalent to a business operations
specialist (BLC Occupation code 13–
1199), would receive at a cost of $49.53
per hour after adjusting for non-wage
benefits and indirect costs.
We monetize the time spent in the
receipt of trainings by estimating a total
cost per entity of $1,447.65 or $579.06,
depending on the extent of the trainings.
For the approximately 336 State or area
agencies with more extensive trainings,
we estimate a cost of approximately
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$486,410.40. For the 335 State or area
agencies with less extensive trainings,
we estimate a cost of approximately
$193,985.10. We estimate the total cost
associated with receipt of training by
employees with respect to revisions to
policies and procedures under the
proposed rule of $680,395.50.
Costs to conduct trainings of area
agencies by State agencies. We estimate
that each of the forty-seven (47) State
agencies that have area agencies would
conduct one (1) training for their area
agencies. We estimate that two (2) State
agency employees per agency, each
equivalent to a first-line supervisor (U.S.
Bureau of Labor Statistics (BLS)
Occupation code 43–1011), would
spend three (3) total hours to conduct
the training, at a cost per employee of
$48.07 per hour after adjusting for nonwage benefits and indirect costs. As the
State agencies already would have
created trainings for their own
employees, we do not associate any
costs with the creation of trainings for
the area agencies. We monetize the time
spent by the 47 State agencies to train
area agencies by estimating a cost per
agency of $288.42. We estimate the total
cost to the State agencies to train area
agencies to be $13,555.74.
We estimate that each of the 615 area
agencies would arrange for two (2) area
agency employees, each equivalent to a
first-line supervisor (U.S. Bureau of
Labor Statistics (BLS) Occupation code
43–1011), to attend the three (3) hour
trainings conducted by the State agency,
at a cost per employee of $48.07 per
hour after adjusting for non-wage
benefits and indirect costs. We monetize
the time spent by the 615 area agencies
to attend the State agency trainings by
estimating a cost per agency of $288.42.
We estimate the total cost associated to
the area agencies to receive training
from the State agencies to be
$177,378.30. We estimate the total costs
associated with the training by State
agencies of area agencies to be
$190,934.04.
Service Providers
Cost to conduct trainings. We estimate
that the 615 area agencies, as well as the
9 State agencies in single planning and
service area states that do not have area
agencies, would provide training to
their service providers with respect to
revisions to policies and procedures
under the proposed rule. We estimate
that two (2) area agency or State agency
employees per agency, as applicable,
each equivalent to a first-line supervisor
(U.S. Bureau of Labor Statistics (BLS)
Occupation code 43–1011), would
spend two (2) total hours to conduct one
(1) training, at a cost of $48.07 per hour
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after adjusting for non-wage benefits
and indirect costs. As the State agencies
and area agencies already would have
created trainings for their own
employees, we do not associate any
costs with the creation of trainings for
the service providers. We monetize the
time spent by the 615 area agencies and
the 9 State agencies to train service
providers by estimating a cost per
agency of $192.28. We estimate the total
cost associated with the conduct of
trainings of service providers to be
$119,982.72.
Cost to receive training. We estimate
that all 17,438 service providers would
receive training regarding revised
policies and procedures in connection
with the proposed rule. We estimate
that two (2) employees per agency,
equivalent to social and community
service managers (BLS Occupation code
11–9151), would receive two (2) hours
of training at a cost per employee of
$48.00 per hour after adjusting for nonwage benefits and indirect costs.
We monetize the time spent by
service providers to receive training
with respect to revised policies and
procedures by estimating a total cost per
entity of $192.00. We estimate the total
cost associated with receipt of training
with respect to the proposed rule for
17,438 service providers of
$3,348,096.00.
Title VI Grantees
Costs to prepare and conduct
trainings of their own staff. Consistent
with our estimates relating to the
number of Title VI grantees that would
require extensive revision of their
policies, we estimate that two thirds of
the Title VI grantees’ program
management staff would require more
extensive staff training regarding the
rule. Based on our experience working
with Title VI grantees, we estimate that,
for Title VI grantees that need more
extensive trainings, one (1) employee
per agency, equivalent to a first-line
supervisor (U.S. Bureau of Labor
Statistics (BLS) Occupation code 43–
1011) would spend three (3) total hours
to prepare the training, and five (5)
hours to provide the training, at a cost
of $48.07 per hour after adjusting for
non-wage benefits and indirect costs,
and that for those needing less extensive
trainings one (1) employee per agency,
equivalent to a first-line supervisor (U.S.
Bureau of Labor Statistics (BLS)
Occupation code 43–1011) would spend
two (2) total hours to prepare the
training, and two (2) hours to provide
the training, at a cost of $48.07 per hour
after adjusting for non-wage benefits
and indirect costs.
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39605
We monetize the time spent by Title
VI grantees to prepare and conduct
trainings for their own employees by
estimating a total cost per entity of
$384.56 or $192.28, depending on the
extent of the training needed. For the
approximately 188 Title VI grantees
with more extensive needed training,
we estimate a cost of approximately
$72,297.28. For the 94 Title VI grantees
with less extensive training needs, we
estimate a cost of approximately
$18,074.32. We estimate the total cost
associated with the preparation and
conduct of trainings with respect to the
proposed rule for Title VI grantees of
$90,371.60.
Cost to receive trainings by their own
staff. As noted above, we estimate that
two thirds of the Title VI grantees’
program management staff would
require more extensive staff training
regarding the rule. Based on our
experience working with Title VI
grantees, we estimate that those grantees
with more extensive trainings would
spend five (5) total hours on the receipt
of training per agency, and that those
with less extensive trainings would
spend two (2) hours on the receipt of
trainings per agency. We estimate that
three (3) employees per agency,
equivalent to social and community
service managers (BLS Occupation code
11–9151), would receive training at a
cost per employee of $48.00 per hour
after adjusting for non-wage benefits
and indirect costs, and that one (1)
employee per agency, equivalent to a
business operations specialist (BLC
Occupation code 13–1199), would
receive training at a cost of $49.53 per
hour after adjusting for non-wage
benefits and indirect costs.
We monetize the time spent on
receipt of training by estimating a total
cost per entity of $967.65 or $387.06,
depending on the extent of the training.
For the approximately 188 Title VI
grantees agencies with more extensive
trainings, we estimate a cost of
approximately $181,918.20. For the 94
Title VI grantees with less extensive
trainings, we estimate a cost of
approximately $36,383.64. We estimate
the total cost associated with receipt of
training of employees with respect to
revisions to policies and procedures
under the proposed rule of $218,301.84.
The above estimates of the time
needed by State agencies, area agencies
and Title VI grantees for training of
employees with respect to the updated
rule, as well as the number of
employees to be trained, are
approximate estimates based on ACL’s
extensive experience working with the
agencies, including providing technical
assistance. Due to variation in the types
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and sizes of State agencies, area
agencies, and Title VI grantees, the
above estimates of time needed for
training and the number of employees to
be trained with respect to the updated
rule is difficult to calculate precisely.
We seek comment on the estimates
provided above.
ddrumheller on DSK120RN23PROD with PROPOSALS2
c. Making State Plan Documentation
Available
Section 305(a)(2) of the OAA, together
with existing 45 CFR 1321.27, require
State agencies, in the development and
administration of the State plan, to
obtain and consider the input of older
adults, the public, and recipients of
services under the OAA. Section
1321.29 of the proposed regulation
requires State agencies to ensure that
documents which are to be available for
public review in connection with State
plans and State plan amendments, as
well as final State plans and State plan
amendments, be available in a public
location, as well as available in print by
request.
Based on ACL’s extensive experience
working with State agencies in their
development of State plans and State
plan amendments, we estimate that
most State agencies are in compliance
with the requirements to make such
documentation accessible in a public
place. It is common practice for State
agencies post the documents on their
public websites.175 For those that do not
already post the documents on their
websites, we estimate that it would take
less than one hour of time spent by a
computer and information system
employee to post the documents on
their websites. Accordingly, we believe
this cost would be minimal and do not
quantify it.
Occasionally, a member of the public
may request a print copy of a State plan.
State plan documents can vary widely
in length; based on our experience, we
estimate that on average each State plan
contains 75 pages, including exhibits.
At an estimated cost of $.50 per page for
copies, each paper copy would cost
approximately $37.50. Today,
documents typically are shared
electronically, rather than via print
copies, and we estimate that each State
agency would receive few requests for
print copies of their State plans. In
addition, all States have established
laws that allow access to public
records.176 Therefore, we also believe
this cost would be minimal and do not
quantify it.
d. State Plan Amendments and Disaster
Flexibilities
Based on stakeholder input and our
experience, particularly during the
COVID–19 pandemic, we propose
adding Subpart E—Emergency and
Disaster Requirements (§§ 1321.97–
1321.105) to set forth expectations and
clarify flexibilities that are available in
certain disaster situations. Similarly,
§ 1322.35 would provide for flexibilities
to be available to Title VI grantees
during certain emergencies and would
require Title VI grantees to report
separately on expenditures of funds
when exercising such flexibilities. ACL
estimates that some State agencies, area
agencies and Title VI grantees would
incur costs to comply with the proposed
new provision. For reasons similar to
the discussion above with respect to
revisions to policies and procedures, we
address State agencies and area agencies
separately from Title VI grantees.
State Agencies and Area Agencies
ACL has administrative oversight
responsibility with respect to the
expenditures of Federal funds pursuant
to the OAA, and these flexibilities
involve exceptions to certain
programmatic and fiscal requirements
under the OAA. Accordingly, in
addition to the flexibilities we propose
to allow in this section, we are
compelled to propose that State
agencies be required to submit State
plan amendments when they intend to
exercise any of these flexibilities, as
well to comply with reporting
requirements. We believe the cost to a
State agency to prepare and submit a
State plan amendment would be quite
minimal, in particular in comparison to
the benefits to older adults in
emergency situations as a result of these
flexibilities. We, therefore, do not
quantify the cost to a State agency to
prepare and submit such a State plan
amendment. We likewise do not
quantify the cost to a State agency to
comply with reporting requirements, as
sound fiscal and data tracking policies
and principles, outside of the OAA,
should be in place for all State agency
expenditures of Federal funds,
regardless of the source.
Title VI Grantees
Similarly, § 1322.35 would provide
for flexibilities to be available to Title VI
grantees during certain emergencies and
would require Title VI grantees to report
separately on expenditures of funds
when exercising such flexibilities.
Again, we do not quantify the cost to a
Title VI grantee to comply with
reporting requirements, as sound fiscal
and data tracking policies and
principles, outside of the OAA, should
be in place for all Title VI grantee
expenditures of Federal funds,
regardless of the source.
iii. Total Quantified Costs of the
Proposed Rule
The table below sets forth the total
estimated cost of the proposed rule:
Item of cost
State agencies
and area agencies
($)
Service providers
($)
Title VI grantees
($)
2020 OAA Reauthorization ........................................................................................
Revise Policies and Procedures ................................................................................
Prepare/Conduct Training for Own Staff ...................................................................
Receipt of Training for Own Staff ..............................................................................
SUA Training of Area Agencies ................................................................................
SUA/Area Agency Training of Service Providers ......................................................
Available Documentation ...........................................................................................
State Plan Amendments for Disaster Flexibilities .....................................................
0.00
1,371,803.40
193,625.96
680,395.50
190,934.04
119,982.72
..............................
..............................
0.00
8,387,503.60
N/A
3,348,096
N/A
N/A
..............................
..............................
0.00
338,893.50
90,371.60
218,301.84
N/A
N/A
..............................
..............................
Total ....................................................................................................................
2,556,741.62
11,735,599.60
647,566.94
175 For example, the State agencies from AL, AZ,
CA, FL, GA, IL, MA, MT, ND, NY, and OH, in
addition to others, post their plans on aging on their
websites.
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176 National Association of Attorneys General
(n.d.). Public Records. Retrieved April 18, 2023
from https://www.naag.org/issues/civil-law/publicrecords/; FOIAdvocates (n.d.). State Public Records
Laws. Retrieved April 18, 2023 from https://
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www.foiadvocates.com/records.html. States may
charge fees in order to provide copies of public
records; e.g., New Jersey’s Open Public records
Law, N.J.S.A. 47:1A–1 et seq.
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As the table above indicates, we
estimate quantified costs attributable to
the proposed rule of $2.56 million for
State agencies and area agencies (at an
average cost of $3,635 per State agency
in states that have area agencies, $3,539
per State agency in states with no area
agencies, and $3,827 per area agency),
$11.7 million for service providers (at
an average cost of $673 per service
provider), and $0.6 million for Title VI
grantees (at an average cost of $2,296
per Title VI grantee). Accordingly, the
costs attributable to the proposed rule,
in the aggregate amount are estimated at
$14,939,908.20.
2. Discussion of Benefits
The benefits from this proposed rule
are difficult to quantify. We anticipate
that the rule would provide clarity of
administration for State agencies, area
agencies and Title VI grantees with
respect to aspects of the OAA that were
enacted under previous
reauthorizations. This clarity likely
would reduce time spent by grantees in
implementing and managing OAA
programs and services and result in
improved program and fiscal
management.
Additional benefits are anticipated
from our proposed modifications to
regulatory text that would modernize
our rules to provide greater flexibility to
State agencies and AAAs, as well as to
reflect ongoing stakeholder feedback
and responses to our RFI in areas where
our current regulations do not address
the evolving needs of Title III, VI, and
VII grantees and the older adults and
family caregivers they serve. Our
proposal to allow for ‘‘grab and go’’
meals, where a participant would be
able to collect their meal from a
congregate site and return to the
community off-site to enjoy it, is a direct
response to stakeholder feedback,
including as gathered from the RFI, and
appropriately reflects the evolving
needs of both grantees and OAA
participants. We anticipate increased
participation in the Title III nutrition
programs, which in turn would lead to
better nutritional health for a new group
of older adults that does not currently
participate in the program.
Another example of a proposed
modification to regulatory text that
would modernize our rules is the new
proposed definition of ‘‘greatest
economic need,’’ which would allow
State agencies and area agencies to take
into consideration populations that
experience economic need due to a
variety of local conditions and
individual situations, other than
income, that could factor into an
individual’s level of economic need.
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State agencies and area agencies are in
the best position to understand the
conditions and factors in their State and
local areas that contribute to individuals
falling within this category.
Accordingly, this definition would
allow State agencies and area agencies
to make these determinations.
The proposed flexibilities to be
afforded to State agencies and Title VI
grantees in certain emergency and
disaster situations would allow funding
to be directed more efficiently where it
is needed most to better assist older
adults in need.
We have determined that the many
anticipated benefits of the proposed
Rule are not quantifiable, given the
variation in the types and sizes of State
agencies, area agencies, and Title VI
grantees, as well as the variation in
conditions and situations at the State
and local level throughout the U.S. We
invite comment as to other benefits of
this proposed rule.
B. Regulatory Flexibility Act
Under the Regulatory Flexibility Act,
as amended by the Small Business
Regulatory Enforcement Fairness Act
(SBREFA) (5 U.S.C. 601 et seq.),
agencies must consider the impact of
regulations on small entities and
analyze regulatory options that would
minimize a rule’s impacts on these
entities. Alternatively, the agency head
may certify that the proposed rule will
not have a significant economic impact
on a substantial number of small
entities. ACL estimates the costs that
would result from the proposed rule to
be $3,635 per State agency in states that
have area agencies, $3,539 per State
agency in states with no area agencies,
$3,827 per area agency, $673 per service
provider, and $2,296 per Title VI
grantee. These costs would consist of
staff time to revise policies and
procedures and to create, provide and
receive trainings. Assuming annual
productive time per full time employee
(FTE) of 1,650 hours (based on average
weekly hours worked of 33 hours per
week 177 and 50 weeks worked per
annum), these estimated costs would
equate to approximately four percent of
one (1) FTE’s annual time for each State
agency and area agency, three percent of
one (1) FTE’s annual time for each Title
VI grantee, and .7 percent of one (1)
FTE’s annual time for each service
provider. HHS proposes to certify that
177 Average weekly hours worked information per
U.S. Bureau Labor of Labor’s Labor Productivity and
Cost Measures—Major Sectors nonfarm business,
business, nonfinancial corporate, and
manufacturing—February 2, 2023, retrieved
February 16, 2023 from https://www.bls.gov/
productivity/tables/home.htm.
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39607
this NPRM, if finalized, would not have
a significant economic impact on a
substantial number of small businesses
and other small entities.
C. Executive Order 13132 (Federalism)
Executive Order 13132 prohibits an
agency from publishing any rule that
has Federalism implications if the rule
either, imposes substantial direct
compliance costs on State and local
governments and is not required by
statute, or the rule preempts State law,
unless the agency meets the
consultation and funding requirements
of section 6 of the Executive Order. This
rule does not have Federalism impact as
defined in the Executive Order.
D. Executive Order 13175 (Consultation
and Coordination With Indian Tribal
Governments)
ACL will fulfill its responsibilities
under Executive Order 13175,
‘‘Consultation and Coordination with
Indian Tribal Governments.’’ Executive
Order 13175 requires Federal agencies
to establish procedures for meaningful
consultation and coordination with
tribal officials in the development of
Federal policies that have Tribal
implications. ACL conducted a listening
session at the National Title VI
Conference on April 18, 2022. We also
promoted the RFI with Title VI grantees
and Indian Tribes. A Tribal consultation
meeting took place at the National Title
VI Conference April 12, 2023. ACL will
continue to solicit input from affected
Federally recognized Indian Tribes as
we develop these updated regulations.
ACL will conduct a Tribal consultation
meeting on Thursday June 22, 2023
from 2:00 p.m. to 4:00 p.m. eastern time.
Additional details will be made
available at https://olderindians.acl.gov/
events/.
E. Unfunded Mandates Reform Act of
1995
Section 202 of the Unfunded
Mandates Reform Act of 1995 requires
that a covered agency prepare a
budgetary impact Statement before
promulgating a rule that includes any
Federal mandate that may result in the
expenditure by State, local, and Tribal
governments, in the aggregate, or by the
private sector, of $100 million or more
in any one year. If a covered agency
must prepare a budgetary impact
Statement, section 205 further requires
that it select the most cost-effective and
least burdensome alternative that
achieves the objectives of the rule and
is consistent with the statutory
requirements. In addition, section 203
requires a plan for informing and
advising any small governments that
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may be significantly or uniquely
impacted by the rule. We have
determined that this rule would not
result in the expenditure by State, local,
and Tribal governments, in the
aggregate, or by the private sector, of
more than $100 million in any one year.
Accordingly, we have not prepared a
budgetary impact Statement,
specifically addressed the regulatory
alternatives considered, or prepared a
plan for informing and advising any
significantly or uniquely impacted small
governments.
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F. Plain Language in Government
Writing
Pursuant to Executive Order 13563 of
January 18, 2011, and Executive Order
12866 of September 30, 1993, Executive
Departments and Agencies are directed
to use plain language in all proposed
and final rules. ACL believes it has used
plain language in drafting of the
proposed rule and would welcome any
comment from the public in this regard.
G. Paperwork Reduction Act (PRA)
The proposed rule contains an
information collection in the form of
State plans on aging under Title III and
Title VII of the Act and applications for
funding by eligible organizations to
serve older Native Americans and
family caregivers under Title VI of the
Act. ACL intends to update guidance
regarding State plans on aging and
applications for funding under Title VI
of the Act when the Final Rule is
published.
The requirement for each State agency
to submit a multi-year State plan on
aging, for a two, three, or four-year
period, is a core function of State
agencies and a long-standing
requirement to receive funding under
the Act. State agencies use funds
provided under the Act to prepare State
plans on aging. In preparing and
submitting State plans on aging, State
agencies compile information and
obtain public input. They coordinate
with State, Tribal, AAA, service
providers, local government, and other
stakeholders.
ACL will submit a PRA request to the
Office of Management and Budget for
the development of the State plans on
aging. Respondents include 55 State
agencies located in each of the 50 states
as well as the District of Columbia,
Guam, Puerto Rico, American Samoa,
and the Mariana Islands. ACL estimates
40 burden hours per response. Due to
the multi-year nature of the plans, ACL
estimates a total of 683 hours in the
aggregate to meet State plan
requirements by State agencies each
year. Based on our years of experience,
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we anticipate for each state 171 hours of
executive staff time equivalent to a
general and operations manager
(Occupation code 11–1021), at a cost of
$55.41 per hour unadjusted adjusted
hourly wage, $110.82 adjusted for nonwage benefits and indirect costs, and
512 hours of a first-line supervisor time
(Occupation code 43- 1011), at a cost of
$30.47 per hour unadjusted hourly
wage, $60.94 adjusting for non-wage
benefits and indirect costs. We monetize
the cost of meeting State plan
requirements at $50,151.50 per year.
This proposed rule contains an
information collection under OMB
control number 0985–0064 Application
for Older Americans Act, Title VI Parts
A/B and C Grants with an expiration
date of November 30, 2025. The OAA
requires the Department to promote the
delivery of supportive services and
nutrition services to Native Americans.
ACL is responsible for administering the
Title VI Part A/B (Nutrition and
Supportive Service) and Part C
(Caregiver) grants. This information
collection (0985–0064) gathers
information on the ability of Federally
recognized American Indian, Alaskan
Native and Native Hawaiian
organizations to provide nutrition,
supportive, and caregiver services to
elders within their service area. Title VI
grant applications are required once
every three (3) years, with 545
respondents taking 4.25 hours per
response. ACL estimates the burden
associated with this collection of
information as 395.4 annual burden
hours.
At final stage of rulemaking ACL
intends to update guidance regarding
State plans on aging and applications
for funding under Title VI of the Act. In
accordance with the regulations
implementing the PRA, sections
§ 1320.11 and § 1320.12, ACL will
submit any material or substantive
revisions under 0985–0064 and 0985New to the Office of Management and
Budget for review, comment, and
approval.
List of Subjects in 45 CFR Parts 1321,
1322, and 1324
Area agencies on aging, Elder rights,
Family caregivers, Grant programs to
States, Tribal organizations and a Native
Hawaiian grantee, Native American
elders, Native Hawaiian programs,
Older adults, Indian Tribes and Tribal
organizations.
For the reasons discussed in the
preamble, ACL proposes to revise 45
CFR chapter XIII to read as follows:
■
1. Revise part 1321 to read as follows:
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PART 1321—GRANTS TO STATE AND
COMMUNITY PROGRAMS ON AGING
Sec.
Subpart A—Introduction
1321.1 Basis and purpose of this part.
1321.3 Definitions
Subpart B—State Agency Responsibilities
1321.5 Mission of the State agency.
1321.7 Organization and staffing of the
State agency.
1321.9 State agency policies and
procedures.
1321.11 Advocacy responsibilities.
1321.13 Designation of and designation
changes to planning and service areas.
1321.15 Interstate planning and service
area.
1321.17 Appeal to the Departmental
Appeals Board on planning and service
area designation.
1321.19 Designation of and designation
changes to area agencies.
1321.21 Withdrawal of area agency
designation.
1321.23 Appeal to the Departmental
Appeals Board on area agency on aging
withdrawal of designation.
1321.25 Duration, format, and effective date
of the State plan.
1321.27 Content of State plan.
1321.29 Public participation.
1321.31 Amendments to the State plan.
1321.33 Submission of the State plan or
plan amendment to the Assistant
Secretary for Aging for approval.
1321.35 Notification of State plan or State
plan amendment approval or
disapproval for changes requiring
Assistant Secretary for Aging approval.
1321.37 Notification of State plan
amendment receipt for changes not
requiring Assistant Secretary for Aging
approval.
1321.39 Appeals to the Departmental
Appeal Board regarding State Plan on
Aging.
1321.41 When a disapproval decision is
effective.
1321.43 How the State may appeal the
Departmental Appeal Board’s decision.
1321.45 How the Assistant Secretary for
Aging may reallot the State’s withheld
payments.
1321.47 Conflicts of interest policies and
procedures for State agencies.
1321.49 Intrastate funding formula.
1321.51 Single planning and service area
states.
1321.53 State agency Title III and Title VI
coordination responsibilities.
Subpart C—Area Agency Responsibilities
1321.55 Mission of the area agency.
1321.57 Organization and staffing of the
area agency
1321.59 Area agency policies and
procedures.
1321.61 Advocacy responsibilities of the
area agency.
1321.63 Area agency advisory council.
1321.65 Submission of an area plan and
plan amendments to the State for
approval.
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1321.67 Conflicts of interest policies and
procedures for Area Agencies on Aging.
1321.69 Area Agency on Aging Title III and
Title VI coordination responsibilities.
Subpart D—Service Requirements
1321.71 Purpose of services allotments
under Title III.
1321.73 Policies and procedures.
1321.75 Confidentiality and disclosure of
information.
1321.77 Purpose of services—person- and
family-centered, trauma-informed.
1321.79 Responsibilities of service
providers under State and area plans.
1321.81 Client eligibility for participation.
1321.83 Client and service priority.
1321.85 Supportive services.
1321.87 Nutrition services.
1321.89 Evidence-based disease prevention
and health promotion services.
1321.91 Family caregiver support services.
1321.93 Legal assistance.
1321.95 Service provider Title III and Title
VI coordination responsibilities.
Subpart E—Emergency & Disaster
Requirements
1321.97 Coordination with State, Tribal,
and local emergency management.
1321.99 Setting aside funds to address
disasters.
1321.101 Flexibilities under a major
disaster declaration.
1321.103 Title III and Title VI coordination
for emergency and disaster preparedness.
1321.105 Modification during major
disaster declaration or public health
emergency.
Authority: 42 U.S.C. 3001 et seq.
Subpart A—Introduction
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§ 1321.1
Basis and purpose of this part.
(a) The purpose of this part is to
implement Title III of the Older
Americans Act, as amended. This part
prescribes requirements State agencies
shall meet to receive grants to develop
comprehensive and coordinated systems
for the delivery of the following
services: supportive, nutrition,
evidence-based disease prevention and
health promotion, caregiver, legal, and,
where appropriate, other services. These
services are provided via States,
territories, area agencies on aging, and
local service providers under Title III of
the Older Americans Act, as amended
(the Act). These requirements include:
(1) Responsibilities of State agencies;
(2) Responsibilities of area agencies
on aging;
(3) Service requirements; and
(4) Emergency and disaster
requirements.
(b) The requirements of this part are
based on Title III of the Act. Title III
provides for formula grants to State
agencies on aging, under approved State
plans described in § 1321.27, to develop
or enhance comprehensive and
coordinated community-based systems
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resulting in a continuum of personcentered services to older persons and
family caregivers, with special emphasis
on older individuals with the greatest
economic need or greatest social need,
with particular attention to low-income
minority individuals. A responsive
community-based system of services
shall include collaboration in planning,
resource allocation, and delivery of a
comprehensive array of services and
opportunities for all older adults in the
community. Title III funds are intended
to be used as a catalyst to bring together
public and private resources in the
community to assure the provision of a
full range of efficient, well-coordinated,
and accessible person-centered services
for older persons and family caregivers.
(c) Each State designates one State
agency to:
(1) Develop and submit a State plan
on aging, as set forth in § 1321.33;
(2) Administer Title III and VII funds
under the State plan and the Act;
(3) Be responsible for planning, policy
development, administration,
coordination, priority setting,
monitoring, and evaluation of all State
activities related to the Act;
(4) Serve as an advocate for older
individuals;
(5) Designate planning and service
areas;
(6) Designate an area agency on aging
to serve each planning and service area,
except in single planning and service
area states; and
(7) Provide funds as set forth in the
Act to either:
(i) Area agencies on aging under
approved area plans on aging, in States
with multiple planning and service
areas, for their use in fulfilling
requirements under the Act and
distribution to local service providers to
provide direct services, or
(ii) Local service providers, in single
planning and service area states, to
provide direct services.
(d) Terms used, but not otherwise
defined, in this part will have the
meanings ascribed to them in the Act.
§ 1321.3
Definitions.
Access to services or access services,
as used in this part and sections 306 (42
U.S.C. 3026) and 307 (42 U.S.C. 3027)
of the Act, means services which may
facilitate connection to or receipt of
other direct services, including
transportation, outreach, information
and assistance, and case management
services.
Acquiring, as used in the Act, means
obtaining ownership of an existing
facility.
Act, means the Older Americans Act
of 1965 as amended.
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39609
Altering or renovating, as used in this
part, means making modifications to or
in connection with an existing facility
which are necessary for its effective use.
Such modifications may include
alterations, improvements,
replacements, rearrangements,
installations, renovations, repairs,
expansions, upgrades or additions,
which are not in excess of double the
square footage of the original facility
and all physical improvements.
Area agency on aging, as used in this
part, means a single agency designated
by the State agency to perform the
functions specified in the Act for a
planning and service area.
Area plan administration, as used in
this part, means funds used to carry out
activities as set forth in section 306 of
the Act (42 U.S.C. 3026) and other
activities to fulfill the mission of the
area agency as set forth in § 1321.55,
including development of private pay
programs or other commercial
relationships.
Best available data, as used in section
305(a)(2)(C) (42 U.S.C. 3025(a)(2)) of the
Act with respect to the development of
the intrastate funding formula, means
the most current reliable data or
population estimates available from the
U.S. Decennial Census, American
Community Survey, or other highquality, representative data available to
the State.
Constructing, as used in this part,
means building a new facility, including
the costs of land acquisition and
architectural and engineering fees, or
making modifications to or in
connection with an existing facility
which are in excess of double the square
footage of the original facility and all
physical improvements.
Conflicts of interest, as used in this
part, means: (a) One or more conflicts
between the private interests and the
official responsibilities of a person in a
position of trust; (b) One or more
conflicts between competing duties of
an individual, or between the competing
duties, services, or programs of an
organization, and/or portion of an
organization; and/or (c) Other conflicts
of interest as identified in guidance as
set forth by the Assistant Secretary for
Aging and/or by State agency policies.
Cost sharing, as used in section 315(a)
(42 U.S.C. 3030c–2(a)) of the Act, means
requesting payment using a sliding
scale, based only on an individual’s
income and the cost of delivering the
service, in a manner consistent with the
exceptions, prohibitions, and other
conditions laid out in the Act.
Department, means the U.S.
Department of Health and Human
Services.
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Direct services, as used in this part,
means any activity performed to provide
services directly to an older person or
family caregiver, groups of older
persons or family caregivers, or to the
general public by the staff or volunteers
of a service provider, an area agency on
aging, or a State agency whether
provided in-person or virtually. Direct
services exclude State or area plan
administration and program
development and coordination
activities.
Domestically-produced foods, as used
in this part, means Agricultural foods,
beverages and other food ingredients
which are a product of the United
States, its territories or possessions, the
Commonwealth of Puerto Rico, or the
Trust Territories of the Pacific Islands
(the United States for purposes of this
definition), except as may otherwise be
required by law, and shall be considered
to be such a product if it is grown,
processed, and otherwise prepared for
sale or distribution exclusively in the
United States except with respect to
minor ingredients. Ingredients from
nondomestic sources will be allowed to
be utilized as a United States product if
such ingredients are not otherwise:
(1) Produced in the United States; and
(2) Commercially available in the
United States at fair and reasonable
prices from domestic sources.
Family caregiver, as used in this part,
means an adult family member, or
another individual, who is an informal
provider of in-home and community
care to an older individual; an adult
family member, or another individual,
who is an informal provider of in-home
and community care to an individual of
any age with Alzheimer’s disease or a
related disorder with neurological and
organic brain dysfunction; or an older
relative caregiver.
Fiscal year, as used in this part,
means the Federal fiscal year.
Governor, as used in this part, means
the chief elected officer of each State
and the mayor of the District of
Columbia.
Greatest economic need, as used in
this part, means the need resulting from
an income level at or below the Federal
poverty line and as further defined by
State and area plans based on local and
individual factors, including geography
and expenses.
Greatest social need, as used in this
part, means the need caused by
noneconomic factors, which include:
(1) Physical and mental disabilities;
(2) Language barriers;
(3) Minority religious affiliation;
(4) Sexual orientation, gender
identity, or sex characteristics;
(5) HIV status;
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(6) Chronic conditions;
(7) Housing instability, food
insecurity, lack of transportation, or
utility assistance needs;
(8) Interpersonal safety concerns;
(9) Rural location or other cultural,
social, or geographical isolation,
including isolation caused by racial or
ethnic status, that
(i) Restricts the ability of an
individual to perform normal daily
tasks; or
(ii) Threatens the capacity of the
individual to live independently;
(10) Other needs as further defined by
State and area plans based on local and
individual factors; and
(11) As specified in guidance as set
forth by the Assistant Secretary for
Aging.
Immediate family, as used in this part
pertaining to conflicts of interest, means
a member of the household or a relative
with whom there is a close personal or
significant financial relationship.
In-home supportive services, as used
in this part, references those supportive
services provided in the home as set
forth in the Act, to include:
(1) Homemaker and home health
aides;
(2) Visiting and telephone or virtual
reassurance;
(3) Chore maintenance;
(4) In-home respite care for families,
including adult day care as a respite
service for families; and
(5) Minor modification of homes that
is necessary to facilitate the
independence and health of older
individuals and that is not available
under another program.
Local sources, as used in the Act and
local public sources, as used in section
309(b)(1) (42 U.S.C. 3029(b)(1)) of the
Act, means tax-levy money or any other
non-Federal resource, such as State or
local public funding, funds from
fundraising activities, reserve funds,
bequests, or cash or third-party in-kind
contributions from non-client
community members or organizations.
Major disaster declaration, as used in
this part and section 310 of the Act (42
U.S.C. 3030), means a Presidentiallydeclared disaster under the Robert T.
Stafford Relief and Emergency
Assistance Act.
Means test, as used in the Act, means
the use of the income, assets, or other
resources of an older person, family
caregiver, or the households thereof to
deny or limit that person’s eligibility to
receive services under this part.
Multipurpose senior center, as used in
the Act, means a community facility for
the organization and provision of a
broad spectrum of services, which shall
include provision of health (including
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mental and behavioral health), social,
nutritional, and educational services
and the provision of facilities for
recreational activities for older
individuals, as practicable, including as
provided via virtual facilities.
Native American, as used in the Act,
means a person who is a member of any
Indian tribe, band, nation, or other
organized group or community of
Indians (including any Alaska Native
village or regional or village corporation
as defined in or established pursuant to
the Alaska Native Claims Settlement Act
(Pub. L. 92–203; 85 Stat. 688)) who
(1) Is recognized as eligible for the
special programs and services provided
by the United States to Indians because
of their status as Indians or
(2) Is located on, or in proximity to,
a Federal or State reservation or
rancheria; or is a person who is a Native
Hawaiian, who is any individual any of
whose ancestors were natives of the area
which consists of the Hawaiian Islands
prior to 1778.
Nutrition Services Incentive Program,
as used in the Act, means grant funding
to States and eligible Tribal
organizations to support congregate and
home-delivered nutrition programs by
providing an incentive to serve more
meals.
Official duties, as used in section 712
of the Act (42 U.S.C. 3058g) with respect
to representatives of the Long-Term Care
Ombudsman Program, means work
pursuant to the Long-Term Care
Ombudsman Program authorized by the
Act, 45 CFR part 1324 subpart A, and/
or State law and carried out under the
auspices and general direction of the
State Long-Term Care Ombudsman.
Older relative caregiver, as used in
section 372(a)(4) of the Act (42 U.S.C.
3030s(a)(4)), means a caregiver who is
age 55 or older and lives with, is the
informal provider of in-home and
community care to, and is the primary
caregiver for, a child or an individual
with a disability;
(1) In the case of a caregiver for a
child is:
(i) The grandparent, step-grandparent,
or other relative (other than the parent)
by blood, marriage, or adoption, of the
child;
(ii) Is the primary caregiver of the
child because the biological or adoptive
parents are unable or unwilling to serve
as the primary caregivers of the child;
and
(iii) Has a legal relationship to the
child, such as legal custody, adoption,
or guardianship, or is raising the child
informally; and
(2) In the case of a caregiver for an
individual with a disability, is the
parent, grandparent, step-grandparent,
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or other relative by blood, marriage, or
adoption of the individual with a
disability.
Periodic, as used in this part to refer
to the frequency of client assessment
and data collection, means, at a
minimum, once each fiscal year, and as
used in section 307(a)(4) (42 U.S.C.
3027(a)(4)) of the Act to refer to the
frequency of evaluations of, and public
hearings on, activities and projects
carried out under State and area plans,
means, at a minimum once each State or
area plan cycle.
Planning and service area, as used in
section 305 of the Act (42 U.S.C. 3025),
means an area designated by a State
agency under section 305(a)(1)(E) (42
U.S.C. 3025(a)(1)(E)), for the purposes of
local planning and coordination and
awarding of funds under Title III of the
Act, including a single planning and
service area.
Private pay programs, as used in
section 306(g) of the Act (42 U.S.C.
3026(g)), are a type of commercial
relationship and are programs, separate
and apart from programs funded under
the Act, for which the individual
consumer agrees to pay to receive
services under the programs.
Program development and
coordination activities, as used in this
part, means those actions to plan,
develop, provide training, and
coordinate at a systemic level those
programs and activities which primarily
benefit and target older adult and family
caregiver populations who have the
greatest social needs and greatest
economic needs, including development
of commercial relationships or private
pay programs.
Program income, as defined in 2 CFR
200.80 means gross income earned by
the non-Federal entity that is directly
generated by a supported activity or
earned as a result of the Federal award
during the period of performance except
as provided in 2 CFR 200.307(f).
Program income includes but is not
limited to income from fees for services
performed, the use or rental or real or
personal property acquired under
Federal awards, the sale of commodities
or items fabricated under a Federal
award, license fees and royalties on
patents and copyrights, and principal
and interest on loans made with Federal
award funds. Interest earned on
advances of Federal funds is not
program income. Except as otherwise
provided in Federal statutes,
regulations, or the terms and conditions
of the Federal award, program income
does not include rebates, credits,
discounts, and interest earned on any of
them. See also 2 CFR 200.407, and 35
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U.S.C. 200–212 (which applies to
inventions made under Federal awards).
Reservation, as used in section
305(b)(2) (42 U.S.C. 3025(b)(2)) of the
Act with respect to the designation of
planning and service areas, means any
Federally or State recognized American
Indian tribe’s reservation, pueblo, or
colony, including former reservations in
Oklahoma, Alaska Native regions
established pursuant to the Alaska
Native Claims Settlement Act (85 Stat.
688), and Indian allotments.
Service provider, means an entity that
is awarded funds, including via a grant,
subgrant, contract, or subcontract, to
provide direct services under the State
or area plan.
Single planning and service area
state, means a State which was
approved on or before October 1, 1980
as such and continues to operate as a
single planning and service area.
State, as used in this part, means one
or more of the 50 States, the District of
Columbia, and the territories of Guam,
Puerto Rico, the United States Virgin
Islands, American Samoa, and the
Commonwealth of the Northern Mariana
Islands, unless otherwise specified.
State agency, as used in this part,
means the designated State unit on
aging for each of the 50 States, the
District of Columbia, and the territories
of Guam, Puerto Rico, the United States
Virgin Islands, American Samoa, and
the Commonwealth of the Northern
Mariana Islands, unless otherwise
specified.
State plan administration, as used in
this part, means funds used to carry out
activities as set forth in section 307 of
the Act (42 U.S.C. 3027) and other
activities to fulfill the mission of the
State agency as set forth in § 1321.7.
Supplemental foods, as used in this
part, means foods that assist with
maintaining health, but do not alone
constitute a meal. Supplemental foods
include liquid nutrition supplements or
enhancements to a meal, such as
additional beverage or food items and
may be specified by State agency
policies and procedures. Supplemental
foods may be provided with a meal, or
separately, to older adults who
participate in either congregate or homedelivered meal services.
Voluntary contributions, as used in
section 315(b) of the Act (42 U.S.C.
3030c–2(b)), means non-coerced
donations of money or other personal
resources by individuals receiving
services under the Act.
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Subpart B—State Agency
Responsibilities
§ 1321.5
Mission of the State agency.
(a) The Act intends that the State
agency shall be the lead on all aging
issues on behalf of all older persons and
family caregivers in the State. The State
agency shall proactively carry out a
wide range of functions, including
advocacy, planning, coordination,
interagency collaboration, information
sharing, training, monitoring, and
evaluation. The State agency shall lead
the development or enhancement of
comprehensive and coordinated
community-based systems in, or
serving, communities throughout the
State. These systems shall be designed
to assist older persons and family
caregivers in leading independent,
meaningful, and dignified lives in their
own homes and communities.
(b) In States with multiple planning
and service areas, the State agency shall
designate area agencies on aging to
assist in carrying out the mission
described above for the State agency at
the sub-State level. The State agency
shall designate as area agencies on aging
only those non-State agencies having
the capacity and making the
commitment to fully carry out the
mission described for area agencies in
§ 1321.55.
(c) The State agency shall assure that
the resources made available to area
agencies on aging under the Act are
used to carry out the mission described
for area agencies in § 1321.55.
§ 1321.7 Organization and staffing of the
State agency.
(a) The State shall designate a sole
State agency to develop and administer
the State plan required under this part
and part 1324 of this chapter and to
serve as the effective and visible
advocate for older adults within the
State.
(b) The State agency shall have an
adequate number of qualified staff to
fulfill the functions prescribed in this
part.
(c) The State agency shall establish, or
shall contract or otherwise arrange with
another agency or organization as
permitted by section 307(a)(9)(A) of the
Act (42 U.S.C. 3027(a)(9)(A)), an Office
of the State Long-Term Care
Ombudsman. Such Office must be
headed by a full-time State Ombudsman
and consist of other staff as appropriate
to fulfill responsibilities as set forth in
part 1324, subpart A, of this chapter.
(d) If a State statute establishes a State
ombudsman program which will
perform the functions of section
307(a)(9) of the Act (42 U.S.C.
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3027(a)(9)(A)), the State agency
continues to be responsible for assuring
that the requirements of this program
under the Act and as set forth in part
1324, subpart A, of this chapter, are met,
notwithstanding any additional
requirements or funding related to State
law. In such cases where State law may
conflict with the Act, the Governor shall
confirm understanding of the State’s
continuing obligations under the Act
through an assurance in the State plan.
(e) The State agency shall have as set
forth in section 307(a)(13) (42 U.S.C.
3027(a)(13)) and section 731 of the Act
(42 U.S.C. 3058j) and 45 CFR part 1324,
subpart C, a Legal Assistance Developer
and such other personnel as appropriate
to provide State leadership in
developing legal assistance programs for
older individuals throughout the State.
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§ 1321.9 State agency policies and
procedures.
(a) The State agency on aging shall
develop policies and procedures
governing all aspects of programs
operated as set forth in this part and
part 1324 of this chapter. These policies
and procedures shall be developed in
consultation with area agencies on
aging, program participants, and other
appropriate parties in the State. Except
for the Ombudsman program as set forth
in 45 CFR part 1324, subpart A and
where otherwise indicated, the State
agency policies may allow for such
policies and procedures to be developed
at the area agency on aging level. The
State agency is responsible for
implementing, monitoring, and
enforcing policies and procedures,
where:
(1) The policies and procedures
developed by the State agency shall
address how the State agency will
monitor the programmatic and fiscal
performance of all programs and
activities initiated under this part for
compliance with all requirements, and
for quality and effectiveness. As set
forth in sections 305(a)(2)(A) (42 U.S.C.
3025(a)(2)(A)) and 306(a) (42 U.S.C.
3026(a)) of the Act, and consistent with
section 305(a)(1)(C) (42 U.S.C.
3025(a)(1)(C)), the State agency shall be
responsible for monitoring the program
and financial activities of subrecipients
and subgrantees to ensure that grant
awards are used for the authorized
purposes and in compliance with
Federal statutes, regulations, and the
terms and conditions of the grant award,
including:
(i) Evaluating each subrecipient’s risk
of noncompliance to ensure proper
accountability and compliance with
program requirements and achievement
of performance goals;
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(ii) Reviewing subrecipient policies
and procedures; and
(iii) Ensuring that all subrecipients
and subgrantees complete audits as
required in 2 CFR 200 subpart F.
(2) The State agency may not delegate
to another agency the authority to award
or administer funds under this part.
(3) The State Long-Term Care
Ombudsman shall be responsible for
monitoring the files, records, and other
information maintained by the
Ombudsman program, as set forth in
§ 1324 subpart A. Such monitoring may
be conducted by a designee of the
Ombudsman. Neither the Ombudsman
nor a designee shall disclose identifying
information of any complainant or longterm care facility resident to individuals
outside of the Ombudsman program,
except as otherwise specifically
provided in § 1324.11(e)(3) of this
chapter.
(b) The State agency shall ensure
policies and procedures are aligned
with periodic data collection and
reporting requirements, including
ensuring service and unit definitions are
consistent with definitions set forth in
these regulations, policy guidance, and
other information developed by the
Assistant Secretary for Aging.
(c) Policies and procedures developed
and implemented by the State agency
shall address:
(1) Direct service provision for
services as set forth in § 1321.85
(Supportive services), § 1321.87
(Nutrition services), § 1321.89
(Evidence-based disease prevention and
health promotion services), § 1321.91
(Family caregiver support services), and
§ 1321.93 (Legal assistance), including:
(i) Requirements for client eligibility,
periodic assessment, and personcentered planning, where appropriate;
(ii) A listing and definitions of
services that may be provided in the
State with funds received under the Act;
(iii) Limitations on the frequency,
amount, or type of service provided;
(iv) Definition of those within the
State in greatest social need and greatest
economic need;
(v) Specific actions the State agency
will use or require the area agency to
use to target services to meet the needs
of those in greatest social need and
greatest economic need;
(vi) How area agencies on aging may
request to provide direct services under
provisions of § 1321.65(b)(7), where
appropriate;
(vii) Actions to be taken by area
agencies and direct service providers to
implement requirements as set forth in
§ 1321.9(c)(2)(x); and
(viii) The grievance process for older
individuals and family caregivers who
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are dissatisfied with or denied services
under the Act;
(2) Fiscal requirements including:
(i) Intrastate Funding Formula (IFF).
Distribution of Title III funds via the
intrastate funding formula and of
Nutrition Services Incentive Program
funds as set forth in § 1321.49 or
§ 1321.51 shall be maintained by the
State agency where:
(A) Funds must be promptly
disbursed; and
(B) As set forth in 2 CFR 200.353,
prior written approval is hereby granted
for a pass-through entity to provide
subawards based on fixed amounts up
to the simplified acquisition threshold,
provided that the subawards meet the
requirements for fixed amount awards
in § 75.201.
(ii) Non-Federal Share (Match). As set
forth in sections 301(d)(1) (42 U.S.C.
3021(d)(1)), 304(c) (42 U.S.C. 3024(c)),
304(d)(1)(A) (42 U.S.C. 3024(d)(1)(A)),
304(d)(1)(D) (42 U.S.C. 3024(d)(1)(D)),
304(d)(2) (42 U.S.C. 3024(d)(2)), 309(b)
(42 U.S.C. 3029(b)), 316(b)(5) (42 U.S.C.
3030c–3(b)(5), and 373(h)(2) (42 U.S.C.
3030s–2(h)(2)), the State agency shall
maintain statewide match requirements,
where:
(A) The match may be made by State
and/or local public sources except as set
forth in § 1321.9(c)(2)(B)(x)(b)(1).
(B) Non-Federal shared costs or match
funds and all contributions, including
cash and third-party in-kind
contributions must be accepted if the
funds meet the specified criteria for
match. A State may not require only
cash as a match requirement.
(C) State or local public resources
used to fund a program which uses a
means test shall not be used to meet the
match.
(D) Proceeds from fundraising
activities may be used to meet the match
as long as no Federal funds were used
in the fundraising activity. Fundraising
activities are unallowable costs without
prior written approval, as set forth in 2
CFR 200.442.
(E) A State may use State and local
funds expended for a non-Title III
funded program to meet the match
requirement for Title III expenditures
when the non-Title III funded program:
(1) Is directly administered by the
State or area agency;
(2) Does not conflict with
requirements of the Act;
(3) Is used to match only the Title III
program and not any other Federal
program; and
(4) Includes procedures to track and
account expenditures used as match for
a Title III program or service.
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(F) Match requirements for area
agencies are determined by the State
agency;
(G) Match requirements for direct
service providers are determined by the
State and/or area agency;
(H) A State or area agency may
determine a Match in excess of required
amounts;
(I) Other Federal funds may not be
used to meet required match unless
there is specific statutory authority;
(J) The required Statewide match for
grants awarded under Title III of the Act
is as follows:
(1) Administration. Federal funding
for State, area agency on aging, and
Territory plan administration may not
account for more than 75 percent of the
total funding expended and requires a
25 percent match. As set forth in 2 CFR
200.306(C), prior written approval is
hereby granted for unrecovered indirect
costs to be used as match.
(2) Supportive services and nutrition
services. (i) Federal funding for services
funded under supportive services as set
forth in § 1321.85, less the portion of
funds used for the Ombudsman
program, may not account for more than
85 percent of the total funding
expended, and requires a 15 percent
match;
(ii) Federal funding for services
funded under nutrition services as set
forth in § 1321.87, less funds provided
under the Nutrition Services Incentive
Program, may not account for more than
85 percent of the total funding
expended, and requires a 15 percent
match;
(iii) One third (1⁄3) of the 15 percent
match must be met from State resources,
and the remaining two thirds (2⁄3) match
may be met by State or local resources;
(iv) The match for supportive services
and nutrition services may be pooled;
(3) Family caregiver support services.
The Federal funding for services funded
under family caregiver support services
as set forth in § 1321.91, may not
account for more than 75 percent of the
total dollars expended and requires a 25
percent match.
(4) Services not requiring match.
Services for which no match is required
include:
(i) Evidence-based disease prevention
and health promotion services as set
forth in § 1321.89;
(ii) The Nutrition Services Incentive
Program; and
(iii) The portion of funds from
supportive services used for the
Ombudsman program.
(iii) Transfers. Transfer of service
allotments elected by the State agency
which must meet the following
requirements:
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(A) A State agency must provide
notification of the transfer amounts
elected pursuant to guidance as set forth
by the Assistant Secretary for Aging;
(B) A State agency shall not delegate
to an area agency on aging or any other
entity the authority to make a transfer;
(C) A State agency may only elect to
transfer between the Title III Part B
Supportive Services and Senior Centers,
Part C–1 Congregate Nutrition Services,
and Part C–2 Home Delivered Nutrition
Services grant awards.
(1) The State agency may elect to
transfer up to 40 percent between the
Title III Part C–1 and Part C–2 grant
awards, per section 308(b)(4)(A) (42
U.S.C. 3028(b)(4)(A)).
(i) The State agency must request and
receive approval of a waiver from the
Assistant Secretary for Aging to exceed
the 40 percent transfer limit.
(ii) The State agency may request up
to an additional 10 percent between the
Title III Part C–1 and Part C–2 grant
awards, per section 308(b)(4)(B) (42
U.S.C. 3028(b)(4)(B)).
(2) The State agency may elect to
transfer up to 30 percent between Title
III Parts B and C, per section
308(b)(5)(A) (42 U.S.C. 3028(b)(5)(A));
and
(3) The State agency must request and
receive approval of a waiver from the
Assistant Secretary for Aging to exceed
the 30 percent limitation between Parts
B and C, per section 316(b)(4) (42 U.S.C.
3030c–3(b)(4)).
(D) Percentages subject to transfer are
calculated based on the total original
Title III award allotted;
(E) Transfer limitations apply to the
State in aggregate; and
(F) State agencies do not have to
apply equal limitations on transfers to
each area agency on aging.
(iv) State, Territory, and area plan
administration. State and Territory plan
administration maximum allocation
requirements must align with the
approved intrastate funding formula or
funds allocation plan as set forth in
§ 1321.49 or § 1321.51, as applicable. In
addition:
(A) State and Territory plan
administration maximum allocation
amounts. State and Territory plan
administration maximum allocation
amounts may be taken from any part of
the overall allotment to a State agency
under Title III of the Act. Maximum
allocation amounts are determined by
the State agency’s status as set forth in
this paragraph (c)(2)(iv)(A) and
paragraph (c)(2)(iv)(B) of this section:
(1) A State agency which serves a
State with multiple planning and
service areas may use the greater of
$750,000, per section 308(b)(2)(A) of the
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39613
Act (42 U.S.C. 3028(b)(2)(A)), or five
percent of the total Title III Award.
(2) A State agency which serves a
single planning and service area state
and is not listed in (i) below may elect
to be subject to paragraph (c)(2)(iv)(A)(1)
of this section or to the area plan
administration limit of ten percent of
the overall allotment to a State under
Title III, as specified in section 308(a)(3)
(42 U.S.C. 3028(a)(3)) of the Act.
(3) Guam, the United States Virgin
Islands, American Samoa, and the
Commonwealth of the Northern Mariana
Islands shall have available the greater
of $100,000 or five percent of the total
final Title III Award, as set forth in
section 308(b)(2)(B) (42 U.S.C.
3028(b)(2)(B)) of the Act.
(B) Area plan administration
maximum allocation amounts. Area
plan administration maximum
allocation amounts may be allocated to
any part of the overall allotment to the
State agency under Title III, with the
exception of Part D, for use by area
agencies on aging for activities as set
forth in sections 304(d)(1)(A) (42 U.S.C.
3024(d)(1)(A)) and 308 (42 U.S.C. 3028)
of the Act and in § 1321.57(b). Single
planning and service area states may
elect amounts for either State plan
administration or area plan
administration, as set forth in the Act
and paragraph (c)(2)(iv)(A)(2) of this
section.
(1) The State agency will determine
the maximum amount of funding
available for area plan administration
from the total Title III allocation after
deducting the amount of funding
allocated for State plan administration
and calculating a maximum of ten
percent of this amount;
(2) The State agency may make no
more than the amount calculated in
paragraph (c)(2)(iv)(B)(1) of this section
available to area agencies on aging for
distribution in accordance with the
intrastate funding formula as set forth in
§ 1321.49; and
(3) Any amounts available to the State
for State plan administration which the
State determines are not needed for that
purpose may be used to supplement the
amount available for area plan
administration (42 U.S.C. 3028(a)(2)).
(v) Minimum Adequate Proportion.
The minimum adequate proportion that
will be expended by each area agency
on aging and State agency to provide the
categories of services of access services,
in-home supportive services, and legal
assistance, as identified in the approved
State plan as set forth in § 1321.27(i);
(vi) Maintenance of Effort. The State
agency will meet expectations regarding
maintenance of effort, where:
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(A) The State agency must expend for
both services and administration at least
the average amount of State funds
reported and certified as expended
under the State plan for these activities
for the three previous fiscal years for
Title III;
(B) The amount certified must at least
meet minimum match requirements
from State resources;
(C) Any amount of State resources
included in the Title III maintenance of
effort certification that exceeds the
minimum amount mandated becomes
part of the permanent maintenance of
effort; and
(D) Excess State match reported on
the Federal financial report does not
become part of the maintenance of effort
unless the State agency certifies the
excess.
(vii) Funding the State Long Term
Care Ombudsman Program. The State
agency shall maintain State Long-Term
Care Ombudsman program funding
requirements, where:
(A) Minimum Certification of
Expenditures. The State agency must
expend not less than the amount
expended by the State agency under
Title III and Title VII of the Act for the
Ombudsman program in fiscal year
2019, as required by the Act;
(B) Expenditure Information. The
State agency must provide the
Ombudsman with verifiable
expenditure information for the annual
certification of minimum expenditures
and for completion of annual reports;
and
(C) Fiscal management and
determination of resources. Fiscal
management and determination of
resources appropriated or otherwise
available for the operation of the Office
are in compliance as set forth at
§ 1324.13(f) of this chapter;
(viii) Rural Minimum Expenditures.
The State agency shall maintain
minimum expenditures for services for
older individuals residing in rural areas,
where:
(A) The State agency shall establish a
process and control for determining the
definition of ‘‘rural areas’’ within their
State;
(B) For each fiscal year, the State
agency must spend on services for older
individuals residing in rural areas the
minimum annual amount that is not less
than the amount expended for such
services for fiscal year 2000, as required
by the Act; and
(C) The State agency must project the
cost of providing such services for each
fiscal year (including the cost of
providing access to such services) and
must specify a plan for meeting the
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needs for such services for each fiscal
year;
(ix) Reallotment. The Stage agency
shall maintain requirements for
reallotment of funds, where:
(A) The State agency must annually
review and notify the Assistant
Secretary for Aging prior to the end of
the fiscal year in which grant funds
were awarded if there is funding that
will not be expended within the grant
period for Title III or VII that the State
will release to the Assistant Secretary
for Aging.
(B) The State agency must annually
review and notify the Assistant
Secretary for Aging of the amount of any
released Title III or VII funding from
other State agencies that the State
agency would like to receive and
expend within the grant period from the
Assistant Secretary for Aging.
(C) The State agency must use its
intrastate funding formula or funds
distribution plan, as set forth in
§ 1321.49 or § 1321.51, to distribute any
Title III funds that the Assistant
Secretary for Aging reallots pursuant to
the State agency’s notification under
paragraph (c)(2)(ix)(B) of this section.
(x) Voluntary Contributions.
Voluntary contributions shall be
allowed and may be solicited for all
services for which funds are received
under this Act, consistent with 42
U.S.C. 3030c–2(b). Policies and
procedures related to voluntary
contributions shall address these
requirements:
(A) Suggested contribution levels. The
suggested contribution levels shall be
based on the actual cost of services;
(B) Individuals encouraged to
contribute. Voluntary contributions
shall be encouraged for individuals
whose self-declared income is at or
above 185 percent of the Federal
poverty line. Assets, savings, or other
property owned by an older individual
or family caregiver may not be
considered when seeking voluntary
contributions from any older individual
or family caregiver;
(C) Solicitation. The method of
solicitation must be noncoercive, and
the solicitation:
(1) Must meet all the requirements of
this provision; and
(2) Be conducted in such a manner so
as not to cause a service recipient to feel
intimidated, or otherwise feel pressured
into making a contribution;
(D) Provisions to all service
recipients. All recipients of services
shall be provided:
(1) An opportunity to voluntarily
contribute to the cost of the service;
(2) Clear information, including
information in alternative formats and
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in languages other than English in
compliance with Federal civil rights
laws, explaining there is no obligation
to contribute and the contribution is
voluntary.
(3) Protection of privacy and
confidentiality of each recipient with
respect to the recipient’s income and
contribution or lack of contribution.
(E) Prohibition on means testing.
Means testing, as defined in § 1321.3, is
prohibited;
(F) Prohibition on denial of services.
Services shall not be denied because the
older individual or family caregiver will
not or cannot make a voluntary
contribution;
(G) Procedures to be established.
Appropriate procedures to safeguard
and account for all contributions are
established; and
(H) Collection of program income.
Amounts collected are considered
program income and are subject to the
requirements in 2 CFR 200.307 and in
§ 1321.9(c)(2)(xii).
(xi) Cost Sharing. A state is permitted
under section 315(a) of the Act (42
U.S.C. 3030c–2(a)), to implement cost
sharing for services funded by the Act
by recipients of the services, except as
provided for in § 1321.9(c)(2)(xi)(D). If
the State agency allows for cost sharing,
the State agency shall address these
requirements:
(A) Policies and procedures. The State
agency shall develop policies and
procedures to be implemented
statewide, including how an area agency
on aging may request and receive a
waiver of cost sharing policies, if the
area agency on aging adequately
demonstrates:
(1) a significant proportion of persons
receiving services under the Act have
incomes below the threshold
established in State agency policies and
procedures; or
(2) that cost sharing would be an
unreasonable administrative or financial
burden upon the area agency on aging;
(B) Sliding contribution scale. The
State agency shall establish a sliding
contribution scale and a description of
the criteria to participate in cost sharing
to be implemented statewide, which
shall:
(1) Meet all the requirements of this
provision;
(2) Be based solely on individual
income and the cost of delivering
services;
(3) Be communicated including in
written materials and in alternative
formats upon request;
(4) Explain there is no obligation to
contribute and the contribution is
voluntary;
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(5) Be conducted in such a manner so
as not to cause a service recipient to feel
intimidated, or otherwise feel pressured
into making a contribution;
(6) Protect the privacy and
confidentiality of each recipient with
respect to the recipient’s income and
contribution or lack of contribution;
(C) Individuals eligible to cost share.
Individuals shall be determined eligible
to cost share based solely on a
confidential declaration of income and
with no requirement for verification;
(D) Prohibitions on cost sharing. Cost
sharing is prohibited as follows:
(1) By a low-income older individual
if the income of such individual is at or
below the Federal poverty line is
prohibited;
(2) If State agency policies and
procedures specify other low-income
individuals within the State excluded
from cost sharing;
(3) For the following services:
(i) Information and assistance,
outreach, benefits counseling, or case
management services;
(ii) Ombudsman, elder abuse
prevention, legal assistance, or other
consumer protection services;
(iii) Congregate and home delivered
meals; and
(iv) Any services delivered through
Tribal organizations.
(E) Prohibition on means testing.
Means testing, as defined in § 1321.3, is
prohibited;
(F) Prohibition on denial of services.
Services shall not be denied because the
older individual or family caregiver will
not or cannot make a cost sharing
contribution;
(G) Procedures to be established.
Appropriate procedures to safeguard
and account for all cost sharing
contributions are established; and
(H) Collection of program income. All
cost sharing contributions collected are
considered program income and are
subject to the requirements of 2 CFR
200.307 and in § 1321.9(xii).
(xii) Use of Program Income. Program
income is subject to the requirements in
2 CFR 200.307 and as follows:
(A) Voluntary contributions and cost
sharing payments are considered
program income;
(B) Program income collected must be
used to expand the service category by
part of Title III of the Act, defined in
§ 1321.71, for which the income was
originally collected;
(C) The State must use the addition
alternative as set forth in 2 CFR
200.307(e)(2) when reporting program
income, and prior approval of the
addition alternative from the Assistant
Secretary for Aging is not required;
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(D) Program income must be
expended or disbursed prior to
requesting additional Federal funds; and
(E) Program income may not be used
to match grant awards funded by the
Act without prior approval.
(xiii) Private Pay Programs. The State
agency shall maintain requirements for
private pay programs, where:
(A) State agencies, area agencies on
aging, and service providers may
provide private pay programs, subject to
State and/or area agency policies and
procedures;
(B) The State agency requires area
agencies and service providers under
the Act that establish private pay
programs to develop policies and
procedures to:
(1) Promote equity, fairness,
inclusion, and adherence to the
requirements of the Act, including:
(i) Meeting conflict of interest
requirements;
(ii) Meeting financial accountability
requirements;
(iii) Prohibiting use of funds for direct
services under Title III to support
provision of service via private pay
programs, except as a part of routine
information and assistance or case
management referrals; and
(2) Require that persons who receive
information about private pay programs
and who are eligible for services
provided with Title III funds in the
planning and service area be made
aware of Title III-funded and any similar
voluntary contributions-based service
options, even if there is a waiting list for
those services, on an initial and periodic
basis to allow individuals to determine
whether they will select voluntary
contributions-based services or private
pay programs.
(xiv) Contracts and Commercial
Relationships. The State agency shall
maintain requirements for contracts and
commercial relationships, where:
(A) State agencies, area agencies on
aging, and service providers may enter
into contracts and commercial
relationships, subject to State and/or
area agency policies and procedures and
guidance as set forth by the Assistant
Secretary for Aging, including through:
(1) Contracts with health care payers;
(2) Private pay programs; or
(3) Other arrangements with entities
or individuals that increase the
availability of home- and communitybased services and supports;
(B) The State agency shall require area
agencies and service providers under
the Act that establish contracts and
commercial relationships to develop
policies and procedures to:
(1) Promote fairness, inclusion, and
adherence to the requirements of the
Act, including:
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(i) Meeting conflict of interest
requirements;
(ii) Meeting financial accountability
requirements; and
(iii) Aligning with guidance as set
forth by the Assistant Secretary for
Aging.
(2) With the approval of the State and/
or area agency, allow use of funds for
direct services under Title III to support
provision of service via contracts and
commercial relationships when:
(i) All requirements for direct services
provision are maintained, as set forth in
this part and the Act, or
(ii) In compliance with the
requirements of the Act, as set forth in
section 212 (42 U.S.C. 3020c), and in
guidance as set forth by the Assistant
Secretary for Aging.
(C) The State agency shall, through
the area plan or other process, develop
policies and procedures for area
agencies on aging and service providers
to receive approval to establish
contracts and commercial relationships
and participate in activities related to
contracts and commercial relationships;
(xv) Buildings, Alterations or
Renovations, Maintenance, and
Equipment. Buildings and equipment,
where costs incurred for altering or
renovating, utilities, insurance, security,
necessary maintenance, janitorial
services, repair, and upkeep (including
Federal property unless otherwise
provided for) to keep buildings and
equipment in an efficient operating
condition, may be an allowable use of
funds and the following apply:
(A) Costs are only allowable to the
extent not payable by third parties
through rental or other agreements;
(B) Costs must be allocated
proportionally to the benefiting grant
program; and
(C) Construction and acquisition
activities are only allowable for
multipurpose senior centers. In addition
to complying with the requirements of
the Act, as set forth in section 312, as
well as with all other applicable Federal
laws, the grantee or subgrantee as
applicable must file a Notice of Federal
Interest in the appropriate official
records of the jurisdiction where the
property is located at the time of
acquisition or prior to commencement
of construction, as applicable. The
Notice of Federal Interest must indicate
that the acquisition or construction, as
applicable, has been funded with an
award under Title III of the Act, that the
requirements set forth in section 312 of
the Act (42 U.S.C. 3030b) apply to the
property, and that inquiries regarding
the Federal Government’s interest in the
property should be directed in writing
to the Assistant Secretary for Aging.
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(D) Altering and renovating activities
are allowable for facilities providing
direct services with funds provided as
set forth in §§ 1321.85, 105, 107, and
109, subject to Federal grant
requirements under 2 CFR 200.
(E) Altering and renovating activities
are allowable for facilities used to
conduct area plan administration
activities with funds provided as set
forth in paragraph (c)(2)(iv)(B), subject
to Federal grant requirements under 2
CFR 200.
(xvi) Supplement, Not Supplant.
Funds awarded under the Act for
services provided under sections
306(a)(9)(B) (42 U.S.C. 3026(a)(9)(B)),
315(b)(4)(E) (42 U.S.C. 3030c–
2(b)(4)(E)), 321(d) (42 U.S.C. 3030d(d)),
374 (42 U.S.C. 3030s–2), and 705(a)(4)
(42 U.S.C. 3058(d)(a)(4)), must be used
to supplement, not supplant existing
Federal, State, and local funds
expended to support those activities.
(xvii) Monitoring of State and Area
Plan Assurances. Monitoring for
compliance for assurances identified in
the approved State plan as set forth in
§ 1321.27.
(xviii) Advance Funding. If the State
agency permits the advance of funding
to meet immediate cash needs of Area
Agencies on Aging and service
providers, the State agency shall have
policies and procedures which comply
with Federal requirements and guidance
as set forth by the Assistant Secretary
for Aging, including regarding
timeframes and amount limitations that
may apply.
(3) The State plan process, including
compliance with requirements as set
forth in § 1321.29.
(4) In States with multiple planning
and service areas, the area plan process,
including compliance with
requirements as set forth in § 1321.65.
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§ 1321.11
Advocacy responsibilities.
(a) The State agency shall:
(1) Review, monitor, evaluate, and
comment on Federal, State, and local
plans, budgets, regulations, programs,
laws, levies, hearings, policies, and
actions which affect or may affect older
individuals or family caregivers, and
recommend any changes in these which
the State agency considers to be
appropriate;
(2) Provide technical assistance and
training to agencies, organizations,
associations, or individuals representing
older persons and family caregivers; and
(3) Review and comment on
applications to State and Federal
agencies for assistance relating to
meeting the needs of older persons and
family caregivers.
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(b) No requirement in this section
shall be deemed to supersede a
prohibition contained in a Federal
appropriation on the use of Federal
funds to lobby.
§ 1321.13 Designation of and designation
changes to planning and service areas.
(a) The State agency is responsible for
designating distinct planning and
service areas within the State.
(b) No State may designate the entire
State as a single planning and service
area, except for States designated as
such on or before October 1, 1980.
(c) States must have policies and
procedures regarding designation of and
changes to planning and service areas in
accordance with the Act. Such policies
and procedures should provide due
process to affected parties,
accountability, and transparency. Such
policies and procedures must address
the following:
(1) The application process to change
a planning and service area, if initiated
outside of the State agency,
(2) How notice to interested parties
will be provided,
(3) How need for the action will be
documented,
(4) Provisions for conducting a public
hearing,
(5) Provisions for involving area
agencies on aging, service providers,
and older individuals in the action or
proceeding, such as offering other
opportunities for stakeholder feedback,
(6) The appeals process for affected
parties, and
(7) Timeframes that apply to each of
the items under (c).
(d) States that seek to change one or
more planning and service area
designations must consider the
following:
(1) The geographical distribution of
older individuals in the State;
(2) The incidence of the need for
services under the Act;
(3) The distribution of older
individuals who have greatest economic
need or greatest social need (with
particular attention to low-income older
individuals, including low-income
minority older individuals, older
individuals with limited English
proficiency, and older individuals
residing in rural areas) residing in such
areas;
(4) The distribution of older
individuals who are Native Americans
residing in such areas;
(5) The distribution of resources
available to provide such services under
the Act;
(6) The boundaries of existing areas
within the State which were drawn for
the planning or administration of
services under the Act;
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(7) The location of units of general
purpose local government, as defined in
section 302(4) of the Act, within the
State; and,
(8) Any other relevant factors.
(e) When the State agency issues a
decision to change planning and service
areas, it shall provide an explanation of
its consideration of the factors in
§ 1321.15(d). Such explanations must be
included in the State plan amendment
submitted as set forth in § 1321.31(b) or
State plan submitted as set forth in
§ 1321.33.
§ 1321.15
area.
Interstate planning and service
(a) An interstate planning and service
area is an agreement between the States
that have responsibility for
administering the programs within the
interstate area, in which the agreement
increases the allotment of the State(s)
with lead responsibility and decreases
the allotment of the State(s) without the
lead responsibility. The Governor of any
State in which a planning and service
area crosses State boundaries, or in
which an interstate Indian reservation is
located, may apply to the Assistant
Secretary to request redesignation as an
interstate planning and service area
comprising the entire metropolitan area
or Indian reservation. If the Assistant
Secretary approves such an application,
the Assistant Secretary shall adjust the
State allotments of the areas within the
planning and service area in which the
interstate planning and service area is
established to reflect the number of
older individuals within the area who
will be served by an interstate planning
and service area not within the State.
(b) Before requesting permission of
the Assistant Secretary for Aging to
designate an interstate planning and
service area, the Governor of each State
shall execute a written agreement that
specifies the State agency proposed to
have lead responsibility for
administering the programs within the
interstate planning and service area and
lists the conditions, agreed upon by
each State, governing the administration
of the interstate planning and service
area.
(c) The lead State shall request
permission of the Assistant Secretary for
Aging to designate an interstate
planning and service area by submitting
the request, together with a copy of the
agreement as part of its State plan or as
an amendment to its State plan.
(d) Prior to the Assistant Secretary for
Aging’s approval for States to designate
an interstate planning and service area,
the Assistant Secretary for Aging shall
determine that all applicable
requirements and procedures in
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§ 1321.27 and § 1321.29 of this part, are
met.
(e) If the request is approved, the
Assistant Secretary for Aging, based on
the agreement between the States, will
increase the allocation of the State with
lead responsibility for administering the
programs within the interstate area and
will reduce the allocation(s) of the
State(s) without lead responsibility by
one of these methods:
(1) Reallocation of funds in
proportion to the number of individuals
age 60 and over for funding provided
under Title III–B, C, and D and in
proportion to the number of individuals
age 70 and over for funding provided
under Title III–E for that portion of the
interstate planning and service area
located in the State without lead
responsibility; or
(2) Reallocation of funds based on the
intrastate funding formula of the State(s)
without lead responsibility.
(f) Each State agency that is a party to
an interstate planning and service area
agreement shall review and confirm
their agreement as a part of their State
plan on aging as set forth in § 1321.27.
§ 1321.17 Appeal to the Departmental
Appeals Board on planning and service
area designation.
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(a) This section sets forth the
procedures for providing hearings to
applicants for designation as a planning
and service area, under § 1321.13,
whose application is denied by the State
agency.
(b) Any applicant for designation as a
planning and service area whose
application is denied, and who has been
provided a hearing and a written
decision by the State agency, may
appeal the denial to the Departmental
Appeals Board (DAB) in writing
following receipt of the State’s written
decision, in accordance with the
procedures set forth in 45 CFR part 16.
The applicant must, at the time of filing
an appeal with the DAB, mail a copy of
the appeal to the State agency and
include a certificate of service with its
initial filing. The DAB may refer an
appeal to its Alternative Dispute
Resolution Division for mediation prior
to making a decision.
§ 1321.19 Designation of and designation
changes to area agencies.
(a) The State agency is responsible for
designating an area agency on aging to
serve each planning and service area.
Only one area agency on aging shall be
designated to serve each planning and
service area. An area agency on aging
may serve more than one planning and
service area. States shall have policies
and procedures regarding designation of
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area agencies on aging and changes to
an agency’s designation as an area
agency on aging in accordance with the
Act. Such policies and procedures
should provide due process to affected
parties, accountability, and
transparency and must address the
following:
(1) Provisions for designating an area
agency on aging, including:
(i) The application process;
(ii) How notice to interested parties
will be provided;
(iii) How views offered by the unit(s)
of general purpose local government in
such area will be obtained and
considered;
(iv) How the State agency will provide
the right of first refusal to a unit of
general purpose local government if:
(A) Such unit demonstrates ability to
meet the requirements as set forth by the
State agency, in accordance with the
Act; and
(B) The boundaries of such a unit and
the boundaries of the area are
reasonably contiguous.
(v) How the State shall then give
preference to an established office on
aging if the unit of general purpose local
government chooses not to exercise the
right of first refusal;
(vi) How the State will assume area
agency on aging responsibilities in the
event there are no successful applicants
in the State’s application process; and
(vii) The appeals process for affected
parties.
(2) Provisions for an area agency on
aging that voluntarily relinquishes their
area agency on aging designation,
including that the State agency’s written
acceptance of the voluntary
relinquishment of area agency on aging
designation will be considered as the
State agency’s withdrawal of area
agency on aging designation, and
requirements under § 1321.21(b) will
apply;
(3) Provisions for when the State
agency takes action to withdraw an area
agency on aging’s designation, in
accordance with § 1321.21;
(4) Provisions for when the State
agency administers area agency on aging
programs as provided for in section
306(f) (42 U.S.C. 3026(f)), where the
Assistant Secretary for Aging may
extend the 90-day period if the State
agency requests an extension and
demonstrates to the satisfaction of the
Assistant Secretary for Aging a need for
the extension; and
(5) If a State previously designated the
entire State as a single planning and
service area, provisions for when the
State agency designates one or more
additional planning and service areas.
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(b) For any of the actions listed in (a),
the State agency must submit a State
plan amendment as set forth in
§ 1321.31(b) or State plan as set forth in
§ 1321.33;
(c) An area agency may be any of the
following types of agencies:
(1) An established office of aging
which is operating within a planning
and service area;
(2) Any office or agency of a unit of
general purpose local government,
which is designated to function for the
purpose of serving as an area agency on
aging by the chief elected official of
such unit;
(3) Any office or agency designated by
the appropriate chief elected officials of
any combination of units of general
purpose local government to act on
behalf of such combination for such
purpose; or
(4) Any non-State, local public or
nonprofit private agency in a planning
and service area, or any separate
organizational unit within such agency,
which is under the supervision or
direction for this purpose of the
designated State agency and which
demonstrates the ability to and will
engage in the planning or provision of
a broad range of services under the Act
within such planning and service area.
(d) A State may not designate any
regional or local office of the State as an
area agency.
§ 1321.21 Withdrawal of area agency
designation.
(a) In carrying out section 305 of the
Act, the State agency shall withdraw the
area agency designation whenever it,
after reasonable notice and opportunity
for a hearing, finds that:
(1) An area agency does not meet the
requirements of this part;
(2) An area plan or plan amendment
is not approved;
(3) There is substantial failure in the
provisions or administration of an
approved area plan to comply with any
provision of the Act, regulations and
other guidance as set forth by the
Assistant Secretary for Aging, terms and
conditions of Federal grant awards
under the Act, or policies and
procedures established and published
by the State agency on aging;
(4) Activities of the area agency are
inconsistent with the statutory mission
prescribed in the Act;
(5) The State agency changes one or
more planning and service area
designations; or
(6) The area agency voluntarily
requests the State withdraw its
designation.
(b) If a State agency withdraws an area
agency’s designation under this section
it shall:
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(1) Provide a plan for the continuity
of area agency functions and services in
the affected planning and service area;
(2) Submit a State plan amendment as
set forth in § 1321.31(b) or State plan as
set forth in § 1321.33; and
(3) Designate a new area agency in the
planning and service area in a timely
manner.
(c) If necessary to ensure continuity of
services in a planning and service area,
the State agency may, for a period of up
to 180 days after its final decision to
withdraw designation of an area agency:
(1) Perform the responsibilities of the
area agency; or
(2) Assign the responsibilities of the
area agency to another agency in the
planning and service area.
(d) The Assistant Secretary for Aging
may extend the 180-day period if a State
agency:
(1) Notifies the Assistant Secretary for
Aging in writing of its action under of
this section;
(2) Requests an extension; and
(3) Demonstrates to the satisfaction of
the Assistant Secretary for Aging a need
for the extension. Need for the extension
may include the State agency’s
reasonable but unsuccessful attempts to
procure an applicant to serve as the area
agency. Reasonable attempts include
conducting a procurement for an
applicant to serve as an area agency no
less than once per State plan on aging
period.
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§ 1321.23 Appeal to the Departmental
Appeals Board on area agency on aging
withdrawal of designation.
(a) This section sets forth hearing
procedures afforded to affected parties if
the State agency initiates an action or
proceeding to withdraw designation of
an area agency on aging.
(b) Any area agency on aging that has
appealed a State’s decision to withdraw
area agency on aging designation, and
that has been provided a hearing and a
written decision, may appeal the
decision to the Departmental Appeals
Board in writing following receipt of the
State’s written decision, in accordance
with the procedures set forth in 45 CFR
part 16. The applicant must, at the time
of filing an appeal with the DAB, mail
a copy of the appeal to the State agency
and include a certificate of service with
its initial filing. The applicant must, at
the time of filing an appeal with the
DAB, mail a copy of the appeal to the
State agency and include a certificate of
service with its initial filing. The DAB
may refer an appeal to its Alternative
Dispute Resolution Division for
mediation prior to making a decision.
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§ 1321.25 Duration, format, and effective
date of the State plan.
(a) A State will follow the guidance
issued by the Assistant Secretary for
Aging regarding duration and formatting
of the State Plan. Unless otherwise
indicated, a State may determine the
format, how to collect information for
the plan, and whether the plan will
remain in effect for two, three or four
years.
(b) An approved State plan or
amendment identified in § 1321.31(a)
becomes effective on the date
designated by the Assistant Secretary for
Aging.
(c) A State agency may not make
expenditures under a new plan or
amendment requiring approval as
identified in until it is approved.
§ 1321.27
Content of State plan.
To receive a grant under this part, a
State shall have an approved State plan
as prescribed in section 307 of the Act
(42 U.S.C. 3026). In addition to meeting
the requirements of section 307, a State
plan shall include:
(a) Identification of the sole State
agency that the State has designated to
develop and administer the plan.
(b) Statewide program objectives to
implement the requirements under Title
III and Title VII of the Act and any
objectives established by the Assistant
Secretary for Aging.
(c) Evidence that the State plan is
informed by and based on area plans.
(d) A description of how greatest
economic need and greatest social need
are determined and addressed by
specifying:
(1) How the State defines greatest
economic need and greatest social need,
which shall include the following
populations:
(i) Persons with physical and mental
disabilities;
(ii) Persons with language barriers;
(iii) Members of religious minorities;
(iv) Lesbian, gay, bisexual,
transgender, queer, and intersex
(LGBTQI+) persons;
(v) Persons living with HIV or AIDS;
(vi) Persons living with chronic
conditions;
(vii) Persons living with housing
instability, food insecurity, lack of
transportation, or utility assistance
needs;
(viii) Persons with interpersonal
safety concerns;
(ix) Persons who live in rural areas;
(x) Persons who experience cultural,
social, or geographical isolation caused
by racial or ethnic status;
(xi) Native American persons;
(xii) Persons otherwise adversely
affected by persistent poverty or
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inequality as defined by the State that
restricts the ability of an individual to
perform normal daily tasks or threatens
the capacity of the individual to live
independently; and
(xiii) As specified in guidance as set
forth by the Assistant Secretary for
Aging.
(2) How the State will target services
to the populations identified in
§ 1321.27(d)(1), including in how funds
under the Act are distributed in
accordance with requirements as set
forth in § 1321.49 or § 1321.51, as
appropriate.
(e) An intrastate funding formula or
funds distribution plan indicating the
proposed use of all Title III funds
administered by a State agency, and the
distribution of Title III funds to each
planning and service area, in
accordance with § 1321.49 or § 1321.51,
as appropriate.
(f) Identification of the geographic
boundaries of each planning and service
area and of area agencies on aging
designated for each planning and
service area, if applicable.
(g) Demonstration that the services
provided under this part will be
coordinated, where applicable, with the
services provided under Title VI of the
Act and that the State agency shall
require area agencies to provide
outreach where there are older Native
Americans in any planning and service
area.
(h) Certification that any program
development and coordination activities
shall meet the following requirements:
(1) The State agency shall not fund
program development and coordination
activities as a cost of supportive services
under area plans until it has first spent
10 percent of the total of its combined
allotments under Title III on the
administration of area plans;
(2) Program development and
coordination activities must only be
expended as a cost of State plan
administration, area plan
administration, and/or Title III–B
supportive services;
(3) State agencies and area agencies
on aging shall, consistent with the area
plan and budgeting cycles, submit the
details of proposals to pay for program
development and coordination as a cost
of Title III–B supportive services to the
general public for review and comment;
and
(4) Expenditure by the State agency
and area agency on program
development and coordination activities
are intended to have a direct and
positive impact on the enhancement of
services for older persons and family
caregivers in the planning and service
area.
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(i) Specification of the minimum
proportion of funds that will be
expended by each area agency on aging
and the State agency to provide each of
the following categories of services:
(1) Access to services;
(2) In-home supportive services; and
(3) Legal assistance, as set forth in
§ 1321.93.
(j) If the State agency allows for Title
III–C–1 funds to be used as set forth in
§ 1321.87(a)(1)(A):
(1) Evidence, using participation
projections based on existing data, that
provision of such meals will enhance
and not diminish the congregate meals
program, and a commitment to monitor
the impact on congregate meals program
participation;
(2) Description of how provision of
such meals will be targeted to reach
those populations identified as in
greatest economic need and greatest
social need;
(3) Description of the eligibility
criteria for service provision;
(4) Evidence of consultation with area
agencies on aging, nutrition and other
direct services providers, other
stakeholders, and the general public
regarding the provision of such meals;
and
(5) Description of how provision of
such meals will be coordinated with
area agencies on aging, nutrition and
other direct services providers, and
other stakeholders.
(k) How the State agency will use
funds for prevention of elder abuse,
neglect, and exploitation as set forth in
45 CFR part 1324, subpart B.
(l) How the State agency will meet
responsibilities for the Legal Assistance
Developer, as set forth in § 1324 Subpart
C.
(m) Description of how the State
agency will conduct monitoring that the
assurances to which they attest are
being met.
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§ 1321.29
Public participation.
The State agency shall:
(a) Have mechanisms and varied
methods to obtain the views of older
persons, family caregivers, service
providers, and the public on a periodic
basis, with a focus on those in greatest
economic need and greatest social need;
(b) Consider those views in
developing and administering the State
plan and policies and procedures
regarding services provided under the
plan;
(c) Establish and comply with a
minimum time period for public review
and comment on new State plans as set
forth in § 1321.27 and State plans
requiring approval of the Assistant
Secretary for Aging as set forth in
§ 1321.31(a);
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(d) Ensure the documents noted in (c)
and final State plans and amendments
are available to the public for review, as
well as available in alternative formats
and other languages if requested.
§ 1321.31
Amendments to the State plan.
(a) Subject to prior approval by the
Assistant Secretary for Aging, a State
agency shall amend the State plan
whenever necessary to reflect:
(1) New or revised statutes or
regulations as determined by the
Assistant Secretary for Aging;
(2) An addition, deletion, or change to
a State’s goal, assurance, or information
requirement Statement;
(3) A change in the State’s intrastate
funding formula or funds distribution
plan for Title III funds;
(4) A request to waive State plan
requirements as set forth in section 316
of the Act, or as required by guidance
as set forth by the Assistant Secretary
for Aging; or
(5) Other changes as required by
guidance as set forth by the Assistant
Secretary for Aging.
(b) A State agency shall amend the
State plan and notify the Assistant
Secretary for Aging of an amendment
not requiring prior approval whenever
necessary to reflect:
(1) A significant change in a State law,
organization, policy, or State agency
operation;
(2) A change in the name or
organizational placement of the State
agency;
(3) A request to distribute State plan
administration funds for demonstration
projects;
(4) A change in planning and service
area designation, as set forth in
§ 1321.13;
(5) A change in area agency on aging
designation, as set forth in § 1321.19;
(6) A request to use funds set aside to
address disasters set forth in § 1321.99;
or
(7) A request to exercise major
disaster declaration flexibilities as set
forth in § 1321.101;
(c) Information required by this
section shall be submitted according to
guidelines prescribed by the Assistant
Secretary for Aging.
§ 1321.33 Submission of the State plan or
plan amendment to the Assistant Secretary
for Aging for approval.
(a) Each State plan, or plan
amendment which requires approval of
the Assistant Secretary for Aging as set
forth at § 1321.31(a), shall be signed by
the Governor or the Governor’s designee
and submitted to the Assistant Secretary
for Aging to be considered for approval
before the proposed effective date of the
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plan or plan amendment according to
guidance as set forth by the Assistant
Secretary for Aging.
(b) In advance of the submission to
the Assistant Secretary for Aging to be
considered for approval, the State
agency shall submit a draft of the plan
or amendment to the appropriate ACL
Regional Office at least 120 calendar
days before the proposed effective date
of the plan or plan amendment, except
in the case of a waiver request or as
otherwise provided in guidance as set
forth by the Assistant Secretary for
Aging. The State agency shall work with
the ACL Regional Office in reviewing
the plan or plan amendment for
compliance.
§ 1321.35 Notification of State plan or
State plan amendment approval or
disapproval for changes requiring Assistant
Secretary for Aging approval.
(a) The Assistant Secretary for Aging
shall approve a State plan or State plan
amendment by notifying the Governor
or the Governor’s designee in writing.
(b) When the Assistant Secretary for
Aging proposes to disapprove a State
plan or amendment, the Assistant
Secretary for Aging shall notify the
Governor in writing, giving the reasons
for the proposed disapproval, and
inform the State agency that it may
request a hearing on the proposed
disapproval following the procedures
specified in and in accordance with
guidance as set forth by the Assistant
Secretary for Aging.
§ 1321.37 Notification of State plan
amendment receipt for changes not
requiring Assistant Secretary for Aging
approval.
The State agency shall submit an
amendment not requiring Assistant
Secretary for Aging approval as set forth
at § 1321.31(b) to the appropriate ACL
Regional Office. The ACL Regional
Office shall review the amendment to
confirm the contents do not require
approval of the Assistant Secretary for
Aging and will acknowledge receipt of
the State plan amendment by notifying
the head of the State agency in writing.
§ 1321.39 Appeals to the Departmental
Appeal Board regarding State Plan on
Aging.
If the Assistant Secretary for Aging
intends to disapprove a State plan or
State plan amendment, the Assistant
Secretary for Aging shall first afford the
State notice and an opportunity for a
hearing. Administrative reviews of State
plan disapprovals, as provided for in
section 307(c) and section 307(d) (42
U.S.C. 3026(d)) of the Act are performed
by the Department Appeals Board in
accordance with the procedures set
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forth in 45 CFR part 16. The DAB may
refer an appeal to its Alternative Dispute
Resolution Division for mediation prior
to making a decision.
§ 1321.41 When a disapproval decision is
effective.
(a) The Assistant Secretary for Aging
shall specify the effective date for
reduction and withholding of the State’s
grant upon a disapproval decision from
the Departmental Appeals Board. This
effective date may not be earlier than
the date of the Departmental Appeal
Board’s decision or later than the first
day of the next calendar quarter.
(b) A disapproval decision issued by
the DAB represents the final
determination of the Assistant Secretary
for Aging and shall remain in effect
unless reversed or stayed on judicial
appeal, or until the agency or the plan
is changed to meet all Federal
requirements, except that the Assistant
Secretary for Aging may modify or set
aside the decision before the record of
the proceedings under this subpart is
filed in court.
§ 1321.43 How the State may appeal the
Departmental Appeal Board’s decision.
A State may appeal the final decision
of the Departmental Appeals Board
disapproving the State plan or plan
amendment, finding of noncompliance,
or finding that a State agency does not
meet the requirements of this part to the
U.S. Court of Appeals for the circuit in
which the State is located. The State
shall file the appeal within 30 days of
the Departmental Appeal Board’s final
decision.
§ 1321.45 How the Assistant Secretary for
Aging may reallot the State’s withheld
payments.
The Assistant Secretary for Aging may
disburse funds withheld from the State
directly to any public or nonprofit
private organization or agency, or
political subdivision of the State that
has the authority and capacity to carry
out the functions of the State agency
and submits a State plan which meets
the requirements of this part and which
contains an agreement to meet the nonFederal share requirements.
ddrumheller on DSK120RN23PROD with PROPOSALS2
§ 1321.47 Conflicts of interest policies and
procedures for State agencies.
(a) State agencies must have policies
and procedures regarding conflicts of
interest, in accordance with the Act and
guidance as set forth by the Assistant
Secretary for Aging. These policies and
procedures must safeguard against
conflicts of interest on the part of the
State, employees, and agents of the State
who have responsibilities relating to
Title III programs, including area
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agencies on aging, governing boards,
advisory councils, staff, and volunteers.
Conflicts of interest policies and
procedures must establish mechanisms
to identify, avoid, remove, and remedy
conflicts of interest in a Title III program
at organizational and individual levels,
including:
(1) Ensuring that State employees and
agents administering Title III programs
do not have a financial interest in a Title
III program;
(2) Removing and remedying actual,
perceived, or potential conflicts that
arise due to an employee or agent’s
financial interest in a Title III program;
(3) Establishing robust monitoring and
oversight, including periodic reviews, to
identify conflicts of interest in a Title III
program;
(4) Ensuring that no individual, or
member of the immediate family of an
individual, involved in administration
or provision of a Title III program has
a conflict of interest;
(5) Requiring that other agencies that
operate a Title III program have policies
in place to prohibit the employment or
appointment of Title III program
decision-makers, staff, or volunteers
with a conflict that cannot be
adequately removed or remedied;
(6) Requiring that a Title III program
takes reasonable steps to suspend or
remove Title III program responsibilities
of an individual who has a conflict of
interest, or who has an immediate
family member with a conflict of
interest, which cannot be adequately
removed or remedied;
(7) Ensuring that no organization
which provides a Title III service is
subject to a conflict of interest;
(8) Prohibiting the officers,
employees, or agents of the Title III
program from soliciting or accepting
gratuities, favors, or anything of
monetary value from grantees,
contractors, and/or subrecipients,
except where policies and procedures
allow for situations where the financial
interest is not substantial or the gift is
an unsolicited item of nominal value;
and
(9) Establishing the actions the State
agency will require a Title III program
to take in order to remedy or remove
such conflicts, as well as disciplinary
actions to be applied for violations of
such standards by officers, employees,
or agents of the Title III program.
(b) Individual conflicts include:
(1) An employee, or immediate
member of an employee’s family,
maintaining ownership, employment,
consultancy, or fiduciary interest in a
Title III program organization or
awardee when that employee or
immediate family member is in a
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position to derive personal benefit from
actions or decisions made in their
official capacity.
(2) One or more conflicts between the
private interests and the official
responsibilities of a person in a position
of trust;
(3) One or more conflicts between
competing duties; and
(4) Other conflicts of interest as
identified in guidance as set forth by the
Assistant Secretary for Aging and/or by
State agency policies.
(c) Organizational conflicts include:
(1) One or more conflicts between
competing duties, programs, and/or
services; and
(2) Other conflicts of interest as
identified in guidance as set forth by the
Assistant Secretary for Aging and/or by
State agency policies.
§ 1321.49
Intrastate funding formula.
(a) The State agency of a State with
multiple planning and service areas, as
part of its State plan, in accordance with
guidelines issued by the Assistant
Secretary for Aging, using the best
available data, and after consultation
with all area agencies on aging in the
State, shall develop and publish for
review and comment by older persons,
family caregivers, other appropriate
agencies and organizations, and the
general public, an intrastate funding
formula for the allocation of funds to
area agencies on aging under Title III for
supportive, nutrition, evidence-based
disease prevention and health
promotion, and family caregiver
services prior to taking the steps as set
forth in § 1321.33. The formula shall
reflect the proportion among the
planning and service areas of persons
age 60 and over in greatest economic
need or greatest social need with
particular attention to low-income
minority individuals. A separate
formula may be provided for the
evidence-based disease prevention and
health promotion allocation to target
areas that are medically underserved
and in which there are large numbers of
older individuals who have the greatest
economic need or greatest social need
for such services. The State agency shall
review, update, and submit for approval
to the Assistant Secretary for Aging its
formula as needed.
(b) The publication for review and
comment required by the preceding
paragraph shall include:
(1) A descriptive Statement of the
formula’s assumptions and goals, and
the application of the definitions of
greatest economic need or greatest social
need, including addressing the
populations identified pursuant to
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§ 1321.27(d)(1), which includes the
following components:
(i) A Statement that discloses if and
how, prior to distribution under the
intrastate funding formula to the area
agencies on aging, funds are deducted
from Title III funds for State plan
administration, disaster set-aside funds
as set forth in § 1321.99, and/or LongTerm Care Ombudsman allocations;
(ii) A Statement that describes if a
separate formula will be used for
evidence-based disease prevention and
health promotion allocation; and
(iii) A Statement of how the State’s
Nutrition Services Incentive Program
award will be distributed.
(2) A numerical mathematical
Statement of the actual funding formula
to be used for all supportive, nutrition,
evidence-based disease prevention and
health promotion, and family caregiver
allocations of Title III funds, including
the separate numerical mathematical
Statement that may be provided for the
evidence-based disease prevention and
health promotion allocation, which
includes:
(i) A descriptive Statement of each
factor and the weight or percentage used
for each factor; and
(ii) Definitions of the terms used in
the numerical mathematical statement;
(3) A listing of the population,
economic, and social data to be used for
each planning and service area in the
State;
(4) A demonstration of the allocation
of funds, pursuant to the funding
formula, to each planning and service
area in the State by Part of Title III; and
(5) The source of the best available
data used to allocate funding through
the intrastate funding formula, which
may include:
(i) The most current U.S. Decennial
Census results.
(ii) The most current and reliable
American Community Survey results;
and/or
(iii) other high-quality data available
to the State.
(c) In meeting the requirement in
paragraph (a) of this section, the
intrastate funding formula may not
allow for:
(1) The State to hold funds at the State
level except as outlined in
§ 1321.49(b)(1)(i) above;
(2) Exceeding the State plan and area
plan administration caps set in the Act,
as set forth at § 1321.9(c)(2)(iv);
(3) Use of Title III–D funds for area
plan administration;
(4) A State agency to directly provide
Title III funds to any entity other than
a designated area agency on aging, with
the exception of State plan
administration funds, Title III–B
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Ombudsman funds, and disaster setaside funds as described in § 1321.99; or
(5) Any other use in conflict with the
Act.
(d) In meeting the requirement in
paragraph (b)(1)(iii) of this section, the
following apply:
(1) Cash must be promptly and
equitably disbursed to recipients of
grants or contracts for nutrition projects
under the Act;
(2) The Statement of distribution of
grant funds and procedures for
determining any commodities election
amount must be followed;
(3) States have the option to receive
grant as cash and/or agricultural
commodities; and
(4) States may consult with the area
agencies on aging to determine the
amount of the commodities election.
(e) In meeting the requirements in this
section, the following apply:
(1) Title VII funds are not required to
be subject to the intrastate funding
formula;
(2) Any funds allocated for the LongTerm Care Ombudsman program under
Title III–B are not required to be subject
to the intrastate funding formula;
(3) The intrastate funding formula
may provide for a separate allocation of
funds received under Title III–D for
preventive health services. In the award
of such funds to selected planning and
service areas, the State agency shall give
priority to areas of the State:
(i) Which are medically underserved;
and
(ii) In which there are large numbers
of individuals who have the greatest
economic need and greatest social need
for such services, including the
populations the State agency identifies
pursuant to § 1321.27(d)(1).
(4) The State agency may determine
the amount of funds available for area
plan administration prior to deducting
Title III–B Ombudsman funds and
disaster set-aside funds as described in
§ 1321.99.
(5) After deducting any State plan
administration funds, Title III–B
Ombudsman funds, and disaster setaside funds as described in § 1321.99,
the State agency must allocate all other
Title III funding to area agencies on
aging designated to serve each planning
and service area.
(6) States may reallocate funding
within the State when an area agency on
aging voluntarily or otherwise returns
funds, subject to the State agency’s
policies and procedures which must
include the following:
(i) If an area agency voluntarily
returns funds, the area agency on aging
must provide evidence that its
governing board or chief elected official
approves the return of funds;
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(ii) Funds must be made available to
all area agencies on aging who request
funds available for reallocation;
(iii) The intrastate funding formula
shall be proportionally adjusted based
on area agencies on aging that request
redistributed allocations; and
(iv) Title III funds subject to
reallocation may only be reallocated to
area agencies on aging via the
proportionally adjusted intrastate
funding formula described in paragraph
(a) of this section.
(f) The State agency shall submit its
proposed intrastate funding formula to
the Assistant Secretary for Aging for
prior approval as part of a State plan or
State plan amendment as set forth in
§ 1321.33.
§ 1321.51
states.
Single planning and service area
(a) Unless otherwise specified, the
State agency in single planning and
service States must meet the
requirements in the Act and subpart C
of this part, including maintaining an
advisory council as set forth in
§ 1321.63.
(b) As part of their State plan
submission, single planning and service
area states must provide a funds
distribution plan which includes:
(1) A descriptive Statement as to how
the State determines the geographical
distribution of the Title III and Nutrition
Services Incentive Program funding;
(2) How the State targets the funding
to reach individuals with greatest
economic need and greatest social need,
with particular attention to low-income
minority older individuals;
(3) At the option of the State agency,
a numerical/mathematical Statement as
a part of their funds distribution plan;
and
(4) Justification if the State agency
determines it meets requirements to
provide services directly where:
(i) As set forth in section 307(a)(8)(A)
(42 U.S.C. 3026(a)(8)(A)), no supportive
services, except as set forth in paragraph
(b)(4)(i)(B) of this section, nutrition
services, disease prevention and health
promotion, or family caregiver services
will be directly provided by the State
agency, unless, in the judgment of the
State agency:
(A) Provision of such services by the
State agency is necessary to assure an
adequate supply of such services;
(B) Such services are directly related
to such State agency’s administrative
functions; or
(C) Such services may be provided
more economically, and with
comparable quality, by such State
agency.
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(ii) The State agency may directly
provide case management, information
and assistance services, and outreach.
(iii) Approval of the State agency to
provide direct services may only be
granted for a maximum of the State plan
period. For each time that approval is
granted to a State agency to provide
direct services, the State agency must
demonstrate the State agency’s efforts to
identify service providers prior to being
granted a subsequent approval.
(c) Single planning and service area
states must adhere to use of the funds
distribution plan for Title III and
Nutrition Services Incentive Program
funds within the State. If a single
planning and service area state revises
their Title III funds distribution plan,
they may do so by:
(1) Following their policies and
procedures to publish the updated
funds distribution plan for public
review and comment; and
(2) Submitting the revised funds
distribution plan for Assistant Secretary
for Aging approval prior to
implementing the changes as noted at
§ 1321.33.
ddrumheller on DSK120RN23PROD with PROPOSALS2
§ 1321.53 State agency Title III and Title VI
coordination responsibilities.
States must have policies and
procedures that explain how they will
coordinate with any Title VI funded
Tribal organization providing services to
eligible tribal elders and family
caregivers. State agencies may meet
these requirements through a tribal
consultation policy that includes Title
VI-funded aging services and programs.
Policies and procedures shall address:
(a) How the State’s aging network,
including area agencies on aging and
service providers, will provide outreach
to tribal elders and family caregivers
regarding services for which they may
be eligible under Title III; and
(b) How the State’s aging network,
including area agencies on aging and
service providers, will coordinate with
Title VI programs including:
(1) Communication opportunities
States will make available to Title VI
programs, such as meetings, email
distribution lists, and public hearings;
(2) Methods for collaboration on and
sharing of program information,
including coordinating with area
agencies if applicable; and
(3) Processes for how Title VI
programs may refer individuals who are
eligible for Title III services.
Subpart C—Area Agency
Responsibilities
§ 1321.55
Mission of the area agency.
(a) The Act intends that the area
agency on aging shall be the lead on all
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aging issues on behalf of all older
persons and family caregivers in the
planning and service area. The area
agency shall proactively carry out,
under the leadership and direction of
the State agency, a wide range of
functions including advocacy, planning,
coordination, inter-agency
collaboration, information sharing,
monitoring, and evaluation. The area
agency shall lead the development or
enhancement of comprehensive and
coordinated community-based systems
in, or serving, each community in the
planning and service area. These
systems shall be designed to assist older
persons and family caregivers in leading
independent, meaningful, healthy, and
dignified lives in their own homes and
communities.
(b) A comprehensive and coordinated
community-based system described in
of this section shall:
(1) Have a point of contact where
anyone may go or contact for help,
information or referral on any aging
issue;
(2) Provide information on a range of
available public and private long-term
care services and support options;
(3) Assure that these options are
readily accessible to all older persons
and family caregivers, no matter what
their income;
(4) Include a commitment of public,
private, voluntary and personal
resources committed to supporting the
system;
(5) Involve collaborative decisionmaking among public, private,
voluntary, faith-based, civic, and
fraternal organizations, including
trusted leaders of communities in
greatest economic need or greatest social
need, and older persons and family
caregivers in the community;
(6) Offer special help or targeted
resources for the most vulnerable older
persons, family caregivers, and those in
danger of losing their independence;
(7) Provide effective referral from
agency to agency to assure that
information and/or assistance is
provided, no matter how or where
contact is made in the community;
(8) Evidence sufficient flexibility to
respond with appropriate
individualized assistance, especially for
vulnerable older persons or family
caregivers;
(9) Be tailored to the specific nature
of the community and the needs of older
adults in the community; and
(10) Have a board of directors
comprised of leaders in the community,
including leaders from groups identified
as in greatest economic need and
greatest social need, who have the
respect, capacity and authority
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necessary to convene all interested
persons, assess needs, design solutions,
track overall success, stimulate change,
and plan community responses for the
present and for the future.
(c) The resources made available to
the area agency on aging under the Act
shall be used consistent with the
definition of area plan administration as
set forth in § 1321.3 to finance those
activities necessary to achieve elements
of a community based system set forth
in paragraph (b) of this section and
consistent with the requirements for
provision of direct services as set forth
in §§ 1321.85 through 1321.93.
(d) The area agency may not engage in
any activity which is inconsistent with
its statutory mission prescribed in the
Act or policies prescribed by the State
under § 1321.9.
§ 1321.57 Organization and staffing of the
area agency.
(a) An area agency may be either:
(1) An agency whose single purpose is
to administer programs for older
persons and family caregivers; or
(2) A separate organizational unit
within a multi-purpose agency which
functions as the area agency on aging.
Where the State agency designates a
separate organizational unit of a
multipurpose agency that has
previously been serving as an area
agency, the State agency action shall not
be subject to section 305(b)(5)(B) of the
Act (42 U.S.C. 3025(b)(5)(B)).
(b) The area agency, once designated,
is responsible for providing for adequate
and qualified staff to facilitate the
performance of the functions as set forth
in this part. Such functions, except for
provision of direct services, are
considered to be area plan
administration functions.
(c) The designated area agency shall
continue to function in that capacity
until either:
(1) The State agency withdraws the
designation of the area agency as
provided in § 1321.21(a)(1) through (5);
or
(2) The area agency informs the State
agency that it no longer wishes to carry
out the responsibilities of an area
agency as provided in § 1321.21(a)(6).
§ 1321.59 Area agency policies and
procedures.
(a) The area agency on aging shall
develop policies and procedures in
compliance with State policies and
procedures, including those required
under § 1321.9, governing all aspects of
programs operated under this part,
including those related to conflict of
interest, and be in alignment with the
Act and guidance as set forth by the
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Assistant Secretary for Aging. These
policies and procedures shall be
developed in consultation with other
appropriate parties in the planning and
service area.
(b) The policies and procedures
developed by the area agency shall
address the manner in which the area
agency will monitor the programmatic
and fiscal performance of all programs,
direct service providers, and activities
initiated under this part for quality and
effectiveness. Quality monitoring and
measurement results are encouraged to
be publicly available in a format that
may be understood by older persons,
family caregivers, and their families.
(c) The area agency is responsible for
enforcement of these policies and
procedures.
(d) The area agency may not delegate
to another agency the authority to award
or administer funds under this part.
ddrumheller on DSK120RN23PROD with PROPOSALS2
§ 1321.61 Advocacy responsibilities of the
area agency.
(a) The area agency shall serve as the
public advocate for the development or
enhancement of comprehensive and
coordinated community-based systems
of services in each community
throughout the planning and service
area.
(b) In carrying out this responsibility,
the area agency shall:
(1) Monitor, evaluate, and, where
appropriate, comment on policies,
programs, hearings, levies, and
community actions which affect older
persons and family caregivers;
(2) Solicit comments from the public
on the needs of older persons and
family caregivers;
(3) Represent the interests of older
persons and family caregivers to local
level and executive branch officials,
public and private agencies or
organizations;
(4) Consult with and support the
State’s long-term care ombudsman
program; and
(5) Coordinate with public and private
organizations, including units of general
purpose local government to promote
new or expanded benefits and
opportunities for older persons and
family caregivers.
(c) Each area agency on aging shall
undertake a leadership role in assisting
communities throughout the planning
and service area to target resources from
all appropriate sources to meet the
needs of older persons and family
caregivers with greatest economic need
or greatest social need, with particular
attention to low-income minority
individuals. Such activities may include
location of services and specialization
in the types of services most needed by
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these groups to meet this requirement.
However, the area agency shall not
permit a grantee or contractor under this
part to employ a means test for services
funded under this part.
(d) No requirement in this section
shall be deemed to supersede a
prohibition contained in the Federal
appropriation on the use of Federal
funds to lobby the Congress; or the
lobbying provision applicable to private
nonprofit agencies and organizations
contained in OMB Circular A–122.
§ 1321.63
Area agency advisory council.
(a) Functions of council. The area
agency shall establish an advisory
council. The council shall carry out
advisory functions which further the
area agency’s mission of developing and
coordinating community-based systems
of services for all older persons and
family and older relative caregivers in
the planning and service area. The
council shall advise the agency relative
to:
(1) Developing and administering the
area plan;
(2) Ensuring the plan is available to
older individuals, family caregivers,
service providers, and the general
public;
(3) Conducting public hearings;
(4) Representing the interest of older
persons and family caregivers; and
(5) Reviewing and commenting on
community policies, programs and
actions which affect older persons and
family caregivers with the intent of
assuring maximum coordination and
responsiveness to older persons and
family caregivers.
(b) Composition of council. The
council shall include individuals and
representatives of community
organizations from or serving the
planning and service area who will help
to enhance the leadership role of the
area agency in developing communitybased systems of services targeting those
in greatest economic need and greatest
social need. The advisory council shall
be made up of:
(1) More than 50 percent older
persons, including minority individuals
who are participants or who are eligible
to participate in programs under this
part, with efforts to include those
identified as in greatest economic need
or greatest social need in
§ 1321.65(b)(2);
(2) Representatives of older persons;
(3) Family caregivers, including older
relative caregivers;
(4) Representatives of health care
provider organizations, including
providers of veterans’ health care (if
appropriate);
(5) Representatives of service
providers, which may include legal
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assistance, nutrition, evidence-based
disease prevention and health
promotion, caregiver, long-term care
ombudsman, and other service
providers;
(6) Persons with leadership
experience in the private and voluntary
sectors;
(7) Local elected officials;
(8) The general public; and
(9) As available:
(i) Representatives from Indian Tribes,
Pueblos, or tribal aging programs; and
(ii) Older relative caregivers,
including kin and grandparent
caregivers of children or adults age 18
to 59 with a disability.
(c) Review by advisory council. The
area agency shall submit the area plan
and amendments for review and
comment to the advisory council before
it is transmitted to the State agency for
approval.
§ 1321.65 Submission of an area plan and
plan amendments to the State for approval.
(a) The area agency shall submit the
area plan on aging and amendments to
the State agency for approval following
procedures specified by the State agency
in the State policies prescribed by
§ 1321.9.
(b) State policies and procedures
regarding area plan requirements will at
a minimum address the following:
(1) Content, duration, and format;
(2) That the area agency shall identify
populations within the planning and
service area at greatest economic need
and greatest social need, which shall
include the following populations:
(i) Persons with physical and mental
disabilities;
(ii) Persons with language barriers;
(iii) Members of religious minorities;
(iv) Lesbian, gay, bisexual,
transgender, queer, and intersex
(LGBTQI+) persons;
(v) Persons living with HIV or AIDS;
(vi) Persons living with chronic
conditions;
(vii) Persons living with housing
instability, food insecurity, lack of
transportation, or utility assistance
needs;
(viii) Persons with interpersonal
safety concerns;
(ix) Persons who live in rural areas;
(x) Persons who experience cultural,
social, or geographical isolation caused
by racial or ethnic status;
(xi) Native American persons;
(xii) Persons otherwise adversely
affected by persistent poverty or
inequality as defined by the State
agency and/or area agency on aging that
restricts the ability of an individual to
perform normal daily tasks or threatens
the capacity of the individual to live
independently; and
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(xiii) As specified in guidance as set
forth by the Assistant Secretary for
Aging.
(3) Assessment and evaluation of
unmet need, such that each area agency
shall submit objectively collected and
statistically valid data with evaluative
conclusions concerning the unmet need
for supportive services, nutrition
services, evidence-based disease
prevention and health promotion,
family caregiver support, and
multipurpose senior centers. The
evaluations for each area agency shall
consider all services in these categories
regardless of the source of funding for
the services;
(4) Public participation specifying
mechanisms to obtain the periodic
views of older persons, family
caregivers, service providers, and the
public with a focus on those on those in
greatest economic need and greatest
social need, including:
(i) A minimum time period for public
review and comment on area plans and
area plan amendments; and
(ii) Ensuring the documents noted in
(i) and final area plans and amendments
are accessible in a public location, as
well as available in print by request.
(5) The services, including a
definition of each type of service; the
number of individuals to be served; the
type and number of units to be
provided; and corresponding
expenditures proposed to be provided
with funds under the Act and related
local public sources under the area plan;
(6) Plans for how direct services funds
under the Act will be distributed within
the planning and service area, in order
to address populations identified as in
greatest social need and greatest
economic need, as identified in
§ 1321.27(d)(1);
(7) Process for determining whether
the area agency meets requirements to
provide services directly where:
(i) As set forth in section 307(a)(8)(A)
(42 U.S.C. 3027(a)(8)(A)), no supportive
services, nutrition services, disease
prevention and health promotion, or
family caregiver services will be directly
provided by an area agency on aging in
the State, unless, in the judgment of the
State agency—
(A) Provision of such services by the
area agency on aging is necessary to
assure an adequate supply of such
services;
(B) Such services are directly related
to such area agency on aging’s
administrative functions; or
(C) Such services may be provided
more economically, and with
comparable quality, by such area agency
on aging.
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(ii) At its discretion, the State agency
may waive the conditions set forth in
§ 1321.65(b)(7)(i) and allow area
agencies on aging to directly provide the
supportive services of case management,
information and assistance services, and
outreach without additional restriction.
(iii) Approval of the area agency to
provide direct services shall only be
granted for a maximum of the area plan
period. For each time approval is
granted to an area agency to provide
direct services, the area agency must
demonstrate the area agency’s efforts to
identify service providers prior to being
granted a subsequent approval.
(8) Minimum adequate proportion
requirements, as identified in the
approved State plan as set forth in
§ 1321.27;
(9) Requirements for program
development and coordination activities
as set forth in § 1321.27(h), if allowed by
the State agency;
(10) If the area agency requests to
allow Title III–C–1 funds to be used as
set forth in § 1321.87(a)(1)(i) through
(iii), it must provide the following
information to the State agency:
(i) Evidence, using participation
projections based on existing data, that
provision of such meals will enhance
and not diminish the congregate meals
program, and a commitment to monitor
impact on congregate meals program
participation;
(ii) Description of how provision of
such meals will be targeted to reach
those populations identified as in
greatest economic need and greatest
social need;
(iii) Description of the eligibility
criteria for service provision;
(iv) Evidence of consultation with
nutrition and other direct services
providers, other stakeholders, and the
general public regarding the need for
and provision of such meals; and
(v) Description of how provision of
such meals will be coordinated with
nutrition and other direct services
providers and other stakeholders.
(11) Initial submission and
amendments;
(12) Approval by the State agency;
and
(13) Appeals regarding area plans on
aging.
(c) Area plans shall incorporate
services which address the incidence of
hunger, food insecurity and
malnutrition; social isolation; and
physical and mental health conditions.
(d) Pursuant to section 306(a)(16) of
the Act, area plans shall provide, to the
extent feasible, for the furnishing of
services under this Act, through selfdirection.
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(e) Area plans on aging shall develop
objectives that coordinate with and
reflect the State Plan goals for services
under the Act.
§ 1321.67 Conflicts of interest policies and
procedures for Area Agencies on Aging.
(a) The area agency must have
policies and procedures regarding
conflicts of interest in accordance with
the Act, guidance as set forth by the
Assistant Secretary for Aging, and State
policies and procedures as set forth at
§ 1321.47. These policies and
procedures must safeguard against
conflicts of interest on the part of the
area agency, area agency employees,
governing board and advisory council
members, and awardees who have
responsibilities relating to the area
agency’s grants and contracts. Conflicts
of interest policies and procedures must
establish mechanisms to avoid both
actual and perceived conflicts of interest
and to identify, remove, and remedy any
existing or potential conflicts of interest
at organizational and individual levels,
including:
(1) Reviewing service utilization and
financial incentives to ensure agency
employees, governing board and
advisory council members, grantees,
contractors, and other awardees who
serve multiple roles, such as assessment
and service delivery, are appropriately
stewarding Federal resources while
fostering services to enhance access to
community living;
(2) Ensuring that the area agency on
aging employees and agents
administering Title III programs do not
have a financial interest in Title III
programs;
(3) Complying with 45 CFR 1324.21
regarding the Ombudsman program, as
appropriate;
(4) Removing and remedying any
actual, perceived, or potential conflict
between the area agency on aging and
the area agency on aging employee or
contractor’s financial interest in a Title
III program;
(5) Establishing robust monitoring and
oversight, including periodic reviews, to
identify conflicts of interest in the Title
III program;
(6) Ensuring that no individual, or
member of the immediate family of an
individual, involved in Title III
programs has a conflict of interest;
(7) Requiring that agencies to which
the area agency provides Title III funds
have policies in place to prohibit the
employment or appointment of Title III
program decision makers, staff, or
volunteers with conflicts that cannot be
adequately removed or remedied;
(8) Requiring that Title III programs
take reasonable steps to refuse, suspend
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or remove Title III program
responsibilities of an individual who
has a conflict of interest, or who has a
member of the immediate family with a
conflict of interest, that cannot be
adequately removed or remedied;
(9) Complying with the State agency’s
periodic review and identification of
conflicts of the Title III program;
(10) Prohibiting the officers,
employees, or agents of the Title III
program from soliciting or accepting
gratuities, favors, or anything of
monetary value from grantees,
contractors, and/or subrecipients,
except where policies and procedures
allow for situations where the financial
interest is not substantial or the gift is
an unsolicited item of nominal value;
and
(11) Establishing the actions the area
agency will require Title III programs to
take in order to remedy or remove such
conflicts, as well as disciplinary actions
to be applied for violations of such
standards by officers, employees, or
agents of the Title III program.
(b) [Reserved]
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§ 1321.69 Area Agency on Aging Title III
and Title VI coordination responsibilities.
(a) For planning and service areas
where there are Title VI programs, the
area agency’s policies and procedures
must explain how the area agency’s
aging network, including local service
providers, will coordinate with Title VI
programs. Such policies and procedures
must at a minimum address:
(1) How outreach will be provided to
tribal elders and family caregivers
regarding services for which they may
be eligible under Title III;
(2) The communication opportunities
the area agency will make available to
Title VI programs, such as meetings,
email distribution lists, and public
hearings;
(3) The methods for collaboration on
and sharing of program information and
changes;
(4) How Title VI programs may refer
individuals who are eligible for Title III
services; and
(5) How services will be provided in
a culturally appropriate manner.
(b) Policies and procedures may also
address:
(1) Opportunities to serve on area
agency advisory councils, workgroups,
and boards, and
(2) Opportunities to receive notice of
Title III and other funding opportunities
via the area agency.
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Subpart D—Service Requirements
§ 1321.71 Purpose of services allotments
under Title III.
(a) Title III of the Act authorizes the
distribution of Federal funds to the State
agency on aging for the following
categories of services:
(1) Supportive services;
(2) Nutrition services;
(3) Evidence-based disease prevention
and health promotion services; and
(4) Family caregiver support services.
(b) Funds authorized under these
categories are for the purpose of
assisting the State agency and its area
agencies to develop, provide, or
enhance for older persons and family
caregivers comprehensive and
coordinated community-based direct
services and systems.
(c) Except for Ombudsman services,
State plan administration, disaster
assistance as noted at §§ 1321.99
through 101, or as otherwise allowed in
the Act, State agencies on aging with
multiple planning and service areas will
award the funds made available under
of this section to designated area
agencies on aging according to the
approved intrastate funding formula as
set forth in § 1321.9.
(d) Single planning and service area
states shall award funds by grant or
contract to community services provider
agencies and organizations for direct
services to older persons and family
caregivers in, or serving, communities
throughout the planning and service
area, except as set forth in
§ 1321.51(b)(4).
(e) Except where the State agency
approves the area agency to provide
direct services, as set forth in
§ 1321.65(b)(7), after subtracting funds
for area plan administration as set forth
in § 1321.9(c)(2)(iv)(B) and program
development and coordination
activities, if allowed by the State
agency, as set forth in § 1321.27(h), area
agencies shall award these funds by
grant or contract to community services
provider agencies and organizations for
direct services to older persons and
family caregivers in, or serving,
communities throughout the planning
and service area.
§ 1321.73
Policies and procedures.
(a) The area agency on aging and/or
local service provider shall ensure the
development and implementation of
policies and procedures in accordance
with State agency policies and
procedures, including those required as
set forth in § 1321.9. The State agency
may allow for policies and procedures
to be developed by the subrecipient(s),
except as set forth at § 1321.9(a) and
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§ 1321.9(c)(2)(xi) and where otherwise
specified.
(b) The area agency on aging and/or
local service provider will provide the
State agency in a timely manner, with
statistical and other information which
the State agency requires in order to
meet its planning, coordination,
evaluation and reporting requirements
established by the State under § 1321.9;
(c) The State agency and/or area
agencies on aging must develop an
independent qualitative and
quantitative monitoring process
ensuring the quality and effectiveness of
services regarding meeting participant
needs, the goals described within the
State and/or area plan, and State and
local requirements, as well as conflicts
of interest policies and procedures.
Quality monitoring and measurement
results are encouraged to be made
available to the public in plain language
format designed to support and provide
information and choice among persons
and families receiving services.
§ 1321.75 Confidentiality and disclosure of
information.
(a) State agencies and area agencies on
aging shall have procedures to protect
the confidentiality of information about
older persons and family caregivers
collected in the conduct of their
responsibilities. The procedures shall
ensure that no information about an
older person or family caregiver, or
obtained from an older person or family
caregiver by a service provider or the
State or area agencies, is disclosed by
the provider or agency in a form that
identifies the person without the
informed consent of the person or of
their legal representative, unless the
disclosure is required by court order, or
for program monitoring and evaluation
by authorized Federal, State, or local
monitoring agencies.
(b) A State agency, area agency on
aging or other contracting or granting or
auditing agency may not require a
provider of long-term care ombudsman
services under this part to reveal any
information that is protected by
disclosure provisions in 45 CFR 1324,
subpart A—State Long-Term Care
Ombudsman Program. State agencies
must comply with confidentiality and
disclosure of information provisions as
directed in 45 CFR 1324, as appropriate.
(c) A State or area agency on aging
may not require a provider of legal
assistance under this part to reveal any
information that is protected by attorney
client privilege.
(d) State agencies must have policies
and procedures that ensure that entities
providing services under this title
promote the rights of each older
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individual who receives such services.
Such rights include the right to
confidentiality of records relating to
such individual.
(e) State agencies’ policies and
procedures must explain that individual
information and records may be shared
with other State and local agencies,
community-based organizations, and
health care providers and payers in
order to provide services.
(f) State agencies’ policies and
procedures must comply with all
applicable Federal laws, codes, rules,
and regulations, including the Health
Insurance and Portability and
Accountability Act (HIPAA), as well as
guidance as the State determines, for the
collection, use, and exchange of both
Personal Identifiable Information (PII)
and Personal Health Information (PHI)
in the provision of Title III services
under the Act.
§ 1321.77 Purpose of services—personand family-centered, trauma-informed.
(a) Services must be provided to older
adults and family caregivers in a
manner that is person-centered, traumainformed, and culturally sensitive.
Services should be responsive to their
interests, physical and mental health,
social and cultural needs, available
supports, and desire to live where and
with whom they choose.
(b) Services should, as appropriate,
provide older adults and family
caregivers with the opportunity to
develop a person-centered plan that is
led by the individual or, if applicable,
by the individual and the individual’s
authorized representative. Services
should be incorporated into existing
person-centered plans, as appropriate.
(c) State and area agencies and service
providers should provide training to
staff and volunteers on person-centered
and trauma-informed service provision.
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§ 1321.79 Responsibilities of service
providers under State and area plans.
As a condition for receipt of funds
under this part, each State agency and/
or area agency on aging shall assure that
providers of services shall:
(a) Specify how the provider intends
to satisfy the service needs of those
identified as in greatest economic need
or greatest social need, with a focus on
low-income minority individuals in the
area served, including attempting to
provide services to low-income minority
individuals at least in proportion to the
number of low-income minority older
persons and family caregivers in the
population serviced by the provider;
(b) Provide recipients with an
opportunity to contribute to the cost of
the service as provided in
§ 1321.9(c)(2)(x) or § 1321.9(c)(2)(xi);
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(c) Pursuant to section 306(a)(16) of
the Act (42 U.S.C. 3026(a)(16)), provide,
to the extent feasible, for the furnishing
of services under this Act through selfdirection.
(d) With the consent of the older
person, or, if there is one, their legal
representative, or in accordance with
local adult protective services
requirements, bring to the attention of
adult protective services or other
appropriate officials for follow-up,
conditions or circumstances which
place the older person, or the household
of the older person, in imminent danger;
(e) Where feasible and appropriate,
make arrangements for the availability
of services to older persons and family
caregivers in weather-related and other
emergencies;
(f) Assist participants in taking
advantage of benefits under other
programs; and
(g) Assure that all services funded
under this part are coordinated with
other appropriate services in the
community, and that these services do
not constitute an unnecessary
duplication of services provided by
other sources.
§ 1321.81
Client eligibility for participation.
(a) An individual must be age 60 or
older at the time of service to be eligible
to participate in services under the Act,
unless the Act otherwise provides an
explicit exception. Exceptions are
limited to the following specific
services:
(1) Nutrition services:
(i) Services shall be available to
spouses of any age of older persons;
(ii) Services may be available to:
(A) A person with a disability who
lives with an adult age 60 or older or
who resides in a housing facility that is
primarily occupied by older adults at
which congregate meals are served; and
(B) A volunteer during meal hours
(2) Family caregiver support services
for:
(i) Adults caring for older adults or
individuals of any age with Alzheimer’s
or related disorder;
(ii) Older relative caregivers age 55 or
older who are caring for children and
are not the biological or adoptive parent
of the child, where older relative
caregivers shall no longer be eligible for
services under this part when the child
reaches 18 years of age; or
(iii) Older relative caregivers age 55 or
older who are caring for individuals age
18 to 59 with disabilities and who may
be of any relationship, including the
biological or adoptive parent.
(3) Services such as information and
assistance and public education, where
recipients of information may not be age
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60 or older, but the information is
targeted to those who are age 60 or older
and/or benefits those who are age 60 or
older.
(b) States, area agencies on aging, and
local service providers may develop
further eligibility requirements for
implementation of services for older
adults and family caregivers, as long as
they do not conflict with the Act, this
part, or guidance as set forth by the
Assistant Secretary for Aging. Such
requirements may include:
(1) Assessment of greatest social need;
(2) Assessment of greatest economic
need;
(3) Assessment of functional and
support need;
(4) Geographic boundaries;
(5) Limitations on number of persons
that may be served;
(6) Limitations on number of units of
service that may be provided;
(7) Limitations due to availability of
staff/volunteers;
(8) Limitations to avoid duplication of
services; and
(9) Specification of settings where
services shall or may be provided.
§ 1321.83
Client and service priority.
(a) The State agency and/or area
agency shall ensure service to those
identified as members of priority groups
through assessment of local needs and
resources.
(b) The State agency and/or area
agency shall identify criteria for being
given priority in the delivery of services
under Title III, Parts B, C and D, in
accordance with the Act and guidance
as set forth by the Assistant Secretary
for Aging.
(c) The State agency and/or area
agency shall identify criteria for being
given priority in the delivery of services
under Title III, Part E, in accordance
with the Act and guidance as set forth
by the Assistant Secretary for Aging to
include:
(1) caregivers who are older
individuals with greatest social need,
and older individuals with greatest
economic need (with particular
attention to low-income older
individuals);
(2) caregivers who provide care for
individuals with Alzheimer’s disease
and related disorders with neurological
and organic brain dysfunction; and
(3) when serving older relative
caregivers, older relative caregivers of
children with severe disabilities or
individuals with severe disabilities shall
be given priority.
§ 1321.85
Supportive services.
(a) Supportive services are
community-based interventions set forth
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in the Act under Title III Part B, section
321 (42 U.S.C. 3030d) which meet
standards established by the Assistant
Secretary for Aging. They include inhome supportive services, access
services, which may include
multipurpose senior centers, and legal
services.
(b) State agencies may allow use of
Title III, Part B funds for acquiring,
altering or renovating, or constructing
facilities to serve as multipurpose senior
centers, in accordance with guidance as
set forth by the Assistant Secretary for
Aging.
(c) For those Title III, Part B services
intended to benefit family caregivers,
such as those provided under section
321(a)(6)(C) (42 U.S.C. 3030d(a)(6)(C)),
section 321(a)(19) (42 U.S.C.
3030d(a)(19)), and section 321(a)(21) (42
U.S.C. 3030d(a)(21)), State and area
agencies shall ensure that there is
coordination and no inappropriate
duplication of such services available
under Title III–E.
(d) All funds provided under Title III–
B of the Act must be distributed within
a State pursuant to § 1321.49 or
§ 1321.51.
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§ 1321.87
Nutrition services.
(a) Nutrition services are communitybased interventions as set forth in Title
III, Part C of the Act, and as further
defined by the Assistant Secretary for
Aging. Nutrition services include
congregate meals, home-delivered
meals, nutrition education, nutrition
counseling, and other nutrition services.
(1) Congregate Meals are meals
provided under Title III C–1 by a
qualified nutrition service provider to
eligible individuals and consumed
while congregating virtually or inperson, except where:
(i) If included as part of an approved
State plan as set forth in § 1321.27 or
State plan amendment as set forth in
§ 1321.31(a), and area plan or plan
amendment as set forth in § 1321.65 and
to complement the congregate meals
program, shelf-stable, pick-up, carryout, drive-through, or similar meals may
be provided under Title III C–1;
(ii) Meals provided as set forth in (A)
shall:
(A) Not exceed 20 percent of the
funds expended by the State agency
under Title III C–1;
(B) Not exceed 20 percent of the funds
expended by any area agency on aging
under Title III C–1;
(iii) Meals provided as set forth in (i)
may be provided to complement the
congregate meal program:
(A) During disaster or emergency
situations affecting the provision of
nutrition services;
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(B) To older individuals who have an
occasional need for such meal; and/or
(C) To older individuals who have a
regular need for such meal, based on an
individualized assessment, when
targeting services to those in greatest
economic need and greatest social need.
(2) Home-delivered meals are meals
provided under Title III–C–2 by a
qualified nutrition service provider to
eligible individuals and consumed at
their residence or otherwise outside of
a congregate setting, as organized by a
service provider under the Act. Meals
may be provided via home delivery,
pick-up, carry-out or drive-through, or
through other service as determined by
the plan.
(i) Eligibility criteria for homedelivered meals may include
consideration of an individual’s ability
to leave home unassisted, ability to shop
for and prepare nutritious meals, degree
of disability, or other relevant factors
pertaining to their need for the service,
including social and economic need.
(ii) Home-delivered meals service
providers may encourage meal
participants to attend congregate meal
sites and other health and wellness
activities, as feasible, based on a personcentered approach and local service
availability.
(3) Nutrition education is information
provided under Title III–C–1 or 2 which
provides individuals with the
knowledge and skills to make healthy
food and beverage choices. Congregate
and home-delivered nutrition services
shall provide nutrition education, as
appropriate, based on the needs of meal
participants.
(4) Nutrition counseling is a service
provided under Title III–C–1 or 2 which
must align with the Nutrition Care
Process of the Academy for Nutrition
and Dietetics. Congregate and homedelivered nutrition services shall
provide nutrition counseling, as
appropriate, based on the needs of meal
participants, and the availability of
resources and of expertise of a
Registered Dietitian Nutritionist.
(5) Other Nutrition Services include
additional services provided under Title
III–C–1 or 2 that may be provided to
meet nutritional needs or preferences of
eligible participants, such as weighted
utensils, supplemental foods, oral
nutrition supplements, or groceries.
(b) State and/or area agency policies
and procedures shall define how the
availability of meals five or more days
per week is determined by taking into
consideration availability of resources,
the community’s need for nutrition
services as described in the State and
area plan, and whether the decision will
be made by each nutrition provider or
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meal site within a planning and service
area.
(c) All funds provided under Title III–
C of the Act must be distributed within
a State pursuant to § 1321.49 or
§ 1321.51.
(d) Nutrition Services Incentive
Program allocations are available to
States and territories that provide
nutrition services where:
(1) Nutrition Services Incentive
Program allocation amounts are based
on the number of meals reported by the
State agency which meet the following
requirements:
(i) The meal is served to an individual
who is eligible to receive services under
the Act;
(ii) The meal is served to an
individual who has not been meanstested to receive the meal;
(iii) The meal is served to an
individual who has been provided the
opportunity to provide a voluntary
contribution to the cost of service;
(iv) The meal meets the other
requirements of the Act, including that
the meal meets the Dietary Guidelines
for Americans and Dietary Reference
Intakes as set forth in section 339 (42
U.S.C. 3030g–22); and
(v) The meal is served by an agency
that has a grant or contract with a State
agency or area agency.
(2) The State agency may choose to
receive their Nutrition Services
Incentive Program grant as cash,
commodities, or a combination of cash
and commodities.
(3) Nutrition Services Incentive
Program funds may only be used to
purchase domestically-produced foods
used in a meal as set forth under the
Act.
(4) Nutrition Services Incentive
Program funds are distributed within a
State pursuant to § 1321.49(b)(1)(iii) and
(d) or § 1321.51(b)(1).
§ 1321.89 Evidence-based disease
prevention and health promotion services.
(a) Evidence-based disease prevention
and health promotion services programs
are community-based interventions as
set forth in Title III, Part D of the Act,
that have been proven to improve health
and well-being and/or reduce risk of
injury, disease, or disability among
older adults. All programs provided
using these funds must be evidencebased and must meet the Act’s
requirements and guidance as set forth
by the Assistant Secretary for Aging.
(b) All funds provided under Title III–
D of the Act must be distributed within
a State pursuant to § 1321.49 or
§ 1321.51.
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Family caregiver support
§ 1321.93
(a) Family caregiver support services
are community-based interventions set
forth in Title III, Part E of the Act, which
meet standards set forth by the Assistant
Secretary for Aging and which may be
informed through the use of an
evidence-informed or evidence-based
caregiver assessment, including:
(1) Information to family caregivers
about available services via public
education;
(2) Assistance to family caregivers in
gaining access to the services through:
(i) Individual information and
assistance, or
(ii) Case management or care
coordination;
(3) Individual counseling,
organization of support groups, and
caregiver training to assist family
caregivers in those areas in which they
provide support, including health,
nutrition, complex medical care, and
financial literacy, and in making
decisions and solving problems relating
to their caregiving roles;
(4) Respite care to enable family
caregivers to be temporarily relieved
from their caregiving responsibilities;
and
(5) Supplemental services, on a
limited basis, to complement the care
provided by family caregivers. States
and AAAs shall define ‘‘limited basis’’
for supplemental services and may
consider limiting units, episodes or
expenditure amounts when making this
determination.
(b) State agencies shall ensure that
each of the services authorized under
this part are available Statewide.
(c) To provide services listed in
paragraphs (a)(4) and (5) of this section
to family caregivers of adults aged 60
and older or of individuals of any age
with Alzheimer’s disease or a related
disorder, the older individual for whom
they are caring must be determined to
be functionally impaired because the
individual:
(1) Is unable to perform at least two
activities of daily living without
substantial assistance, including verbal
reminding, physical cueing, or
supervision;
(2) At the option of the State, is
unable to perform at least three such
activities without such assistance; or
(3) Due to a cognitive or other mental
impairment, requires substantial
supervision because the individual
poses a serious health or safety hazard
to themself or others.
(d) All funds provided under Title III–
E of the Act must be distributed within
a State pursuant to § 1321.49 or
§ 1321.51.
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Legal assistance.
(a) General—Definition. (1) The
provisions and restrictions in this
section apply to legal assistance funded
by and provided pursuant to the Act.
(2) Legal assistance means legal
advice and/or representation provided
by an attorney to older individuals with
economic or social needs, per section
102(33) of the Act (42 U.S.C. 3002(33)).
Legal assistance may include, to the
extent feasible, counseling, or other
appropriate assistance by a paralegal or
law student under the direct
supervision of an attorney, and
counseling or representation by a nonlawyer as permitted by law.
(b) State Agency on Aging
requirements. (1) Under section
307(a)(11) of the Act (42 U.S.C.
3027(a)(11)), the roles and
responsibilities of the State agency shall
include assurances for the provision of
legal assistance in the State Plan as
follows:
(i) Legal assistance, to the extent
practicable, supplements and does not
duplicate or supplant legal services
provided with funding from other
sources, including grants made by the
Legal Services Corporation;
(ii) Legal assistance supplements
existing sources of legal services
through focusing legal assistance
delivery and provider capacity in the
specific areas of law affecting older
adults with greatest economic need or
greatest social need;
(iii) Reasonable efforts will be made to
maintain existing levels of legal
assistance for older individuals;
(iv) Advice, training, and technical
assistance support for the provision of
legal assistance for older adults will be
made available to legal assistance
providers, as provided in § 1324.303
and section 420(a)(1) of the Act (42
U.S.C. 3032i(a)(1));
(v) The State agency in single
planning and service area states or area
agencies on aging in States with
multiple planning and service areas
shall award, through contract funds,
only to legal assistance providers that
meet the standards and requirements as
set forth in this section and section (c);
and
(vi) Attorneys and personnel under
the supervision of attorneys providing
legal assistance shall adhere to the
applicable Rules of Professional
Conduct including the obligation to
preserve the attorney-client privilege.
(2) As set forth in section 307(a)(2)(C)
of the Act (42 U.S.C. 3027(a)(2)(C)) and
§ 1321.27(i)(3), the State agency shall
designate the minimum proportion of
Title III–B funds and require the
expenditure of at least that sum by each
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area agency in States with multiple
planning and service areas or the State
agency in States with a single planning
and service area for the purpose of
procuring contract(s) for legal
assistance.
(3) The State agency in States with a
single planning and service area shall
meet the requirements for area agencies
on aging as set forth in § 1321.93(c).
(c) Area Agency on Aging
requirements. (1) Adequate proportion
funding. The area agency on aging shall
award at a minimum the required
adequate proportion of Title III–B funds
designated by the State agency to
procure legal assistance for older
residents of the planning and service
area as set forth in § 1321.27 and
§ 1321.65.
(2) Standards for selection of legal
assistance providers. Area agencies on
aging shall adhere to the following
standards in selecting legal assistance
providers:
(i) The area agency on aging must
select and procure through contract the
legal assistance provider or providers
best able to provide legal assistance as
provided in this paragraph (c)(2) and
paragraphs (d) through (f) of this
section; and
(ii) The area agency on aging must
select the legal assistance provider(s)
that best demonstrate the capacity to
conduct legal assistance, which means
having the requisite expertise and staff
to fulfill the requirements of the Act,
these regulations, and guidance as set
forth by the Assistant Secretary for
Aging for provision of legal assistance.
(d) Standards for legal assistance
provider selection. Selected legal
assistance providers shall exhibit the
capacity to:
(1) Retain staff with expertise in
specific areas of law affecting older
persons with economic or social need,
including public benefits, resident
rights, and alternatives to
institutionalization; and
(2) Demonstrate expertise in specific
areas of law that are given priority in the
Act, including income and public
entitlement benefits, health care, longterm care, nutrition, housing, utilities,
protective services, abuse, neglect, age
discrimination, and defense of
guardianship.
(i) Defense of guardianship means
advice to and representation of
proposed protected persons and
protected persons to divert them from
guardianship to less restrictive, more
person-directed forms of decisional
support whenever possible, to oppose
appointment of a guardian in favor of
such less restrictive decisional supports,
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to seek limitation of guardianship and to
seek revocation of guardianship;
(ii) Defense of guardianship includes:
(A) Representation to maintain the
rights of individuals at risk of
guardianship, assistance removing or
limiting an existing guardianship, or
assistance to preserve or restore an
individual’s rights or autonomy. A legal
assistance provider(s) shall not
represent a petitioner for imposition of
a guardianship except in limited
circumstances involving guardianship
proceedings of older individuals who
seek to become guardians, when no
other alternatives to guardianship are
appropriate, and only if other adequate
representation is unavailable in the
proceedings; and
(B) Representation to promote use of
least-restrictive alternatives to
guardianship to preserve or restore an
individual’s rights and or autonomy.
(iii) Provide effective administrative
and judicial advocacy in the areas of
law affecting older persons with greatest
economic need or greatest social need;
(iv) Support other advocacy efforts,
for example, the Long-Term Care
Ombudsman Program, including
requiring a memorandum of agreement
between the State Long-Term Care
Ombudsman and the legal assistance
provider(s) as required by section
712(h)(8) of the Act (42 U.S.C.
3058g(h)(8)); and
(v) Effectively provide legal assistance
to older individuals residing in
congregate residential long-term settings
as defined in the Act in section 102(35)
(42 U.S.C. 3002(35)), or who are isolated
as defined in the Act in section
102(24)(c) (42 U.S.C. 3002(24)(c)), or
who are restricted to the home due to
cognitive or physical limitations.
(e) Standards for contracting between
Area Agencies on Aging and legal
assistance providers. (1) The area
agency shall enter into a contract(s) with
the selected legal assistance provider(s)
that demonstrate(s) the capacity to
deliver legal assistance.
(2) The contract shall specify that
legal assistance provider(s) shall
demonstrate capacity to:
(i) Maintain expertise in specific areas
of law that are to be given priority,
including: income and public
entitlement benefits, health care, longterm care, nutrition, housing, utilities,
protective services, abuse, neglect, age
discrimination and defense of
guardianship (as defined in paragraph
(c)(1)(ii)(B)(1)(ii)).
(ii) Prioritize representation and
advice that focus on the specific areas
of law that give rise to problems that are
disparately experienced by older adults
with economic or social need.
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(iii) Maintain staff with the expertise,
knowledge, and skills to deliver legal
assistance as described in this section.
(iv) Engage in reasonable efforts to
involve the private bar in legal
assistance activities authorized under
the Act, including groups within the
private bar furnishing services to older
individuals on a pro bono and reduced
fee basis.
(v) Ensure that attorneys and
personnel under the supervision of
attorneys providing legal assistance will
adhere to the applicable Rules of
Professional Conduct including, but not
limited to, the obligation to preserve the
attorney-client privilege.
(3) The contract shall include
provisions:
(i) Describing the duty of the area
agency to refer older adults to the legal
assistance provider(s) with whom the
area agency contracts. In fulfilling this
duty, the area agency is precluded from
requiring a pre-screening of older
individuals seeking legal assistance or
from acting as the sole and exclusive
referral pathway to legal assistance.
(ii) Requiring the contracted legal
assistance provider(s) to maintain
capacity to provide legal assistance in
the preferred language used by older
individuals seeking and/or receiving
legal assistance who are limited English
proficient (LEP), including in oral and
written communication, and to ensure
effective communication for individuals
with disabilities, including by providing
appropriate auxiliary aids and services
where necessary.
(A) This includes requiring legal
assistance providers take reasonable
steps to ensure meaningful access to
legal assistance by older individuals
with limited-English proficiency,
including an individualized assessment
of an individual’s need to understand
and participate in the legal process (as
determined by each individual).
(B) This includes stating the
responsibility of the legal assistance
provider to provide access to
interpretation and translation services to
meet clients’ needs.
(C) This includes taking appropriate
steps to ensure communications with
persons with disabilities are as effective
as communication with others,
including by providing appropriate
auxiliary aids and services where
necessary to afford qualified persons
with disabilities an equal opportunity to
participate in, and enjoy the benefits of,
legal assistance.
(iii) Providing that the area agency
will provide outreach activities that will
include information about the
availability of legal assistance to address
problems experienced by older adults
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that may have legal solutions, such as
those referenced in sections 306(a)(4)(B)
(42 U.S.C. 3026(a)(4)(B)) and 306(a)(19)
(42 U.S.C. 3026(a)(19)) in the Act. This
includes outreach to:
(A) Older adults with greatest
economic need due to low income and
to those with greatest social need,
including older adults of color; and
(B) Older adults of underserved
communities, including:
(1) Older adults with limited-English
proficiency and/or whose primary
language is not English;
(2) Older adults with severe
disabilities;
(3) Older adults living in rural areas;
(4) Older adults at risk for
institutional placement; and
(5) Older adults with Alzheimer’s
disease and related disorders with
neurological and organic brain
dysfunction and their caregivers.
(iv) Providing that legal assistance
provider attorney staff and non-attorney
personnel under the supervision of legal
assistance attorneys must adhere to the
applicable State Rules of Professional
Conduct.
(v) Requiring that if legal assistance
provider(s) contracted by the area
agency is located within a Legal
Services Corporation grantee entity, that
the legal assistance provider(s) shall
adhere to the specific restrictions on
activities and client representation and
regulations promulgated contained in
the Legal Services Corporation Act.
Exempted from this requirement are:
(A) Restrictions governing eligibility
for legal assistance under such Act;
(B) Restrictions for membership of
governing boards; and
(C) Any additional provisions as
determined appropriate by the Assistant
Secretary for Aging.
(f) Legal assistance provider
requirements. (1) The provisions and
restrictions in this section apply to legal
assistance provider(s) when they are
providing legal assistance under section
307(a)(11) of the Act (42 U.S.C.
3027(a)(11)).
(2) Legal assistance providers under
contract with the State agency in States
with single planning and service areas
or area agency in States with multiple
planning and service areas shall adhere
to the following requirements:
(i) Provide legal assistance to meet
complex and evolving legal needs that
may arise involving a range of private,
public, and governmental entities,
programs, and activities that may
impact an older adult’s independence,
choice, or financial security; and
(ii) Maintain the capacity for and
provision of effective administrative and
judicial representation.
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(A) Effective administrative and
judicial representation means the
expertise and ability to provide the
range of services necessary to
adequately address the needs of older
adults through legal assistance in
administrative and judicial forums, as
required under the Act. This includes
providing the full range of legal
services, from brief service and advice
through representation in administrative
and judicial proceedings.
(B) [Reserved]
(iii) Conduct administrative and
judicial advocacy as is necessary to
meet the legal needs of older adults with
economic or social need, focusing on
such individuals with the greatest
economic need or greatest social need:
(A) Economic need means the need
for legal assistance resulting from
income at or below the Federal poverty
line, as defined in section 102(44) of the
Act (42 U.S.C. 3002(44)), that is
insufficient to meet the legal needs of an
older individual or that cause barriers to
attaining legal assistance to assert the
rights of older individuals as articulated
in the Act and in the laws, regulations,
and Constitution.
(B) Social need means the need for
legal assistance resulting from social
factors, as defined by in section 102(24)
of the Act (42 U.S.C. 3002(24)), that
cause barriers to attaining legal
assistance to assert the rights of older
individuals.
(iv) Maintain the expertise required to
capably handle matters related to the
priority case type areas specified under
the Act, including income and public
entitlement benefits, health care, longterm care, nutrition, housing, utilities,
protective services, abuse, neglect, age
discrimination and defense of
guardianship (as defined in paragraph
(c)(1)(ii)(B)(1)(ii) of this section).
(v) Maintain the expertise required to
deliver any matters in addition to those
specified in (d)(2)(iv) of this section that
are related to preserving, maintaining,
and restoring an older adult’s
independence, choice, or financial
security.
(vi) Maintain the expertise and
capacity to deliver a full range of legal
assistance, from brief service and advice
through representation in hearings,
trials, and other administrative and
judicial proceedings in the areas of law
affecting such older individuals with
economic or social need.
(vii) Maintain the capacity to provide
effective legal assistance legal support to
other advocacy efforts, including, but
not limited to, the Long-Term Care
Ombudsman Program serving the
planning and service area, as required
by section 712(h)(8) of the Act (42
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U.S.C. 3058g(h)(8)), and maintain the
capacity to form, develop and maintain
partnerships that support older adults’
independence, choice, or financial
security.
(viii) Maintain and exercise the
capacity to effectively provide legal
assistance to older adults regardless of
whether they reside in community or
congregate settings, and to provide legal
assistance to older individuals who are
confined to their home, and older adults
whose access to legal assistance may be
limited by geography or isolation.
(ix) Maintain the capacity to provide
legal assistance in the preferred
language used by older individuals
seeking and/or receiving legal assistance
who are limited-English proficient
(LEP), including in oral and written
communication.
(A) Legal assistance provider(s) shall
take reasonable steps to ensure
meaningful access to legal assistance by
older individuals with limited Englishspeaking proficiency and other
communication needs;
(B) Such reasonable steps require an
individualized assessment of the needs
of individuals who are seeking legal
assistance and legal assistance clients to
understand and participate in the legal
process (as determined by each
individual); and
(C) Legal assistance provider(s) are
responsible for providing access to
interpretation, translation, and auxiliary
aids and services to meet older
individuals’ legal assistance needs.
(x) Maintain staff with knowledge of
the unique experiences of older adults
with economic or social need and
expertise in areas of law affecting such
older adults.
(xi) Meet the following legal
assistance provider requirements:
(A) A legal assistance provider may
not require an older person to disclose
information about income or resources
as a condition for providing legal
assistance under this part.
(B) A legal assistance provider may
ask about the person’s financial
circumstances as a part of the process of
providing legal advice, counseling, and
representation, or for the purpose of
identifying additional resources and
benefits for which an older person may
be eligible.
(C) A legal assistance provider and its
attorneys may engage in other legal
activities to the extent that there is no
conflict of interest nor other interference
with their professional responsibilities
under this Act.
(D) Legal assistance providers that are
not housed within Legal Services
Corporation grantee entities shall
coordinate their services with existing
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Legal Services Corporation projects to
concentrate funds under this Act in
providing legal assistance to older
adults with the greatest economic need
or greatest social need.
(E) Nothing in this section is intended
to prohibit any attorney from providing
any form of legal assistance to an
eligible client, or to interfere with the
fulfillment of any attorney’s
professional responsibilities to a client.
(F) Legal assistance provider attorney
staff and non-attorney personnel under
the supervision of legal assistance
attorneys must adhere to the applicable
Rules of Professional Conduct.
(3) Restrictions on legal assistance.
(i) No legal assistance provider(s)
shall use funds received under the Act
to provide legal assistance in a fee
generating case unless other adequate
representation is unavailable or there is
an emergency requiring immediate legal
action. All providers shall establish
procedures for the referral of fee
generating cases.
(A) ‘‘Fee generating case’’ means any
case or matter which, if undertaken on
behalf of an eligible client by an
attorney in private practice, reasonably
may be expected to result in a fee for
legal services from an award to a client,
from public funds, or from the opposing
party.
(B) [Reserved]
(ii) Other adequate representation is
deemed to be unavailable when:
(A) Recovery of damages is not the
principal object of the client; or
(B) A court appoints a provider or an
employee of a provider pursuant to a
statute or a court rule or practice of
equal applicability to all attorneys in the
jurisdiction; or
(C) An eligible client is seeking
benefits under Title II of the Social
Security Act, 42 U.S.C. 401, et seq.,
Federal Old Age, Survivors, and
Disability Insurance Benefits; or Title
XVI of the Social Security Act, 42 U.S.C.
1381, et seq., Supplemental Security
Income for Aged, Blind, and Disabled.
(iii) A provider may seek and accept
a fee awarded or approved by a court or
administrative body or included in a
settlement.
(iv) When a case or matter accepted in
accordance with this section results in
a recovery of damages, other than
statutory benefits, a provider may accept
reimbursement for out-of-pocket costs
and expenses incurred in connection
with the case or matter.
(4) Legal assistance provider
prohibited activities.
(i) A provider, employee of the
provider, or staff attorney shall not
engage in the following prohibited
political activities:
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(A) No provider or its employees shall
contribute or make available funds,
personnel, or equipment provided
under the Act to any political party or
association or to the campaign of any
candidate for public or party office; or
for use in advocating or opposing any
ballot measure, initiative, or
referendum;
(B) No provider or its employees shall
intentionally identify the Title III
program or provider with any partisan
or nonpartisan political activity, or with
the campaign of any candidate for
public or party office; or
(C) While engaged in legal assistance
activities supported under the Act, no
attorney shall engage in any political
activity;
(ii) No funds made available under
the Act shall be used for lobbying
activities including, but not limited to,
any activities intended to influence any
decision or activity by a nonjudicial
Federal, State, or local individual or
body.
(A) Nothing in this section is intended
to prohibit an employee from:
(1) Communicating with a
governmental agency for the purpose of
obtaining information, clarification, or
interpretation of the agency’s rules,
regulations, practices, or policies;
(2) Informing a client about a new or
proposed statute, executive order, or
administrative regulation relevant to the
client’s legal matter;
(3) Responding to an individual
client’s request for advice only with
respect to the client’s own
communications to officials unless
otherwise prohibited by the Act, Title III
regulations or other applicable law. This
provision does not authorize
publication or training of clients on
lobbying techniques or the composition
of a communication for the client’s use;
(4) Making direct contact with the
area agency for any purpose; or
(5) Testifying before a government
agency, legislative body, or committee at
the request of the government agency,
legislative body, or committee.
(B) [Reserved]
(iii) A provider may use funds
provided by private sources to:
(A) Engage in lobbying activities if a
government agency, elected official,
legislative body, committee, or member
thereof is considering a measure directly
affecting activities of the provider under
the Act;
(B) [Reserved]
(iv) While carrying out legal
assistance activities and while using
resources provided under the Act, by
private entities or by a recipient,
directly or through a subrecipient, no
provider or its employees shall;
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(A) Participate in any public
demonstration, picketing, boycott, or
strike, whether in person or online,
except as permitted by law in
connection with the employee’s own
employment situation;
(B) Encourage, direct, or coerce others
to engage in such activities; or
(C) At any time engage in or
encourage others to engage in:
(1) Rioting or civil disturbance;
(2) Activity determined by a court to
be in violation of an outstanding
injunction of any court of competent
jurisdiction;
(3) Any illegal activity;
(4) Any intentional identification of
programs funded under the Act or
recipient with any partisan or
nonpartisan political activity, or with
the campaign of any candidate for
public or party office; or
(v) None of the funds made available
under the Act may be used to pay dues
exceeding a reasonable amount per legal
assistance provider per annum to any
organization (other than a bar
association), a purpose or function of
which is to engage in activities
prohibited under these regulations.
Such dues may not be used to engage in
activities for which Older Americans
Act funds cannot be directly used.
§ 1321.95 Service provider Title III and Title
VI coordination responsibilities.
In locations where there are Title VI
programs, the area agency on aging and/
or local service provider shall ensure
the development and implementation of
policies and procedures which
minimally address:
(a) How outreach will be provided to
tribal elders and family caregivers
regarding services for which they may
be eligible under Title III;
(b) The communication opportunities
the service provider will make available
to Title VI programs, such as meetings
and email distribution lists;
(c) The methods for collaboration on
and sharing of program information and
changes;
(d) How Title VI programs may refer
individuals who are eligible for Title III
services; and
(e) How services will be provided in
a culturally appropriate manner.
Subpart E—Emergency & Disaster
Requirements
§ 1321.97 Coordination with State, Tribal,
and local emergency management.
(a) State agencies. (1) State agencies
shall establish emergency plans, as set
forth in section 307(a)(28) of the Act (42
U.S.C. 3027(a)(28)). Such plans must
include, at a minimum:
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(i) The State agency’s continuity of
operations plan and an all-hazards
emergency response plan based on
completed risk assessments for all
hazards and updated annually;
(ii) A plan to coordinate activities
with area agencies on aging, local
emergency response agencies, relief
organizations, local governments, State
agencies responsible for emergency
preparedness, and any other institutions
that have responsibility for disaster
relief service delivery;
(iii) Processes for developing and
updating long-range emergency
preparedness plans; and
(iv) Other relevant information as
determined by the State Agency.
(2) The plan shall include information
describing the involvement of the head
of the State agency in the development,
revision, and implementation of
emergency preparedness plans,
including the State Public Health
Emergency Preparedness and Response
Plan.
(3) The plan shall discuss
coordination with tribal, area agency on
aging, and local emergency
management.
(b) Area agencies on aging. (1) Area
agencies on aging shall establish
emergency plans. Such plans must
include:
(i) The area agency’s continuity of
operations plan and an all-hazards
emergency response plan based on
completed risk assessments for all
hazards and updated annually;
(ii) A description of coordination
activities for both development and
implementation of long-range
emergency preparedness plans; and
(iii) Other information as deemed
appropriate by the area agency on aging.
(2) The area agency on aging shall
coordinate with Federal, local, and State
emergency response agencies, relief
organizations, local and State
governments, and any other entities that
have responsibility for disaster relief
service delivery, as well as with Tribal
emergency management, as appropriate.
§ 1321.99 Setting aside funds to address
disasters.
(a) Section 310 of the Act (42 U.S.C.
3030) authorizes the use of funds during
Presidentially-declared major disaster
declarations under the Stafford Act
without regard to distribution through
the State’s intrastate funding formula or
funds distribution plan when the
following apply:
(1) Title III services are impacted; and
(2) Flexibility is needed as
determined by the State agency.
(b) When implementing this
authority, State agencies may set aside
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funds from their Title III allocations, if
specified as being allowed to be
withheld for the purpose in their
approved intrastate funding formula or
funds distribution plan. The following
apply for use of set aside funds:
(1) State agencies must submit a State
plan amendment as set forth at
§ 1321.31(b), when the State agency
awards the funds for use within all or
part of a planning and service area
covered by a specific major disaster
declaration where Title III services are
impacted. The State plan amendment
must at a minimum include the specific
entities receiving such funds; the
amount, source, and intended use for
such funds; and other such justification
of the use of such funds.
(2) Set aside funds that are awarded
under this provision must comply with
the requirements under § 1321.101(b)
through (e), and
(3) The State agency must have
policies and procedures in place to
award funds through the intrastate
funding formula or funds distribution
plan if there are no funds awarded
subject to this provision within 30 days
of the end of the fiscal year in which the
funds were received.
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§ 1321.101 Flexibilities under a major
disaster declaration.
(a) If a State or Indian Tribe requests
and receives a major disaster declaration
under the Stafford Act, the State may
use disaster relief flexibilities under
Title III as set forth in this section to
provide disaster relief services for areas
of the State where the specific major
disaster declaration is authorized and
where older adults and family
caregivers are affected.
(b) Disaster relief services may
include any allowable services under
the Act to eligible older individuals or
family caregivers during the period
covered by the major disaster
declaration.
(c) Expenditures of funds under
disaster relief flexibilities must be
reported separately from the grant
where funding was expended. State
agencies may expend funds from any
source within open grant awards under
Title III or Title VII of the Act but must
track the source of all expenditures.
(d) State agencies must have policies
and procedures outlining
communication with area agencies on
aging and/or local service providers
regarding State agency expectations for
eligibility, use, and reporting of services
and funds provided under these
flexibilities.
(e) A State agency may only make
obligations exercising this flexibility
during the major disaster declaration
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incident period or 90 days thereafter or
with prior approval from the Assistant
Secretary for Aging.
(f) A State agency must submit a State
plan amendment as set forth in
§ 1321.31(b). The State plan amendment
must at a minimum include the specific
entities receiving such funds; the
amount, source, and intended use for
such funds; and other such justification
of the use of such funds to make
obligations as follows:
(1) To allow use of any portion of the
funds of any open grant awards under
Title III of the Act for disaster relief
services for older individuals and family
caregivers.
(2) For the State agency to allocate
portions of State plan administration,
up to a maximum of five percent of the
Title III grant award, to a planning and
service area covered in whole or part
under a major disaster declaration
without the requirement of allocation
through the intrastate funding formula
or funds distribution plan to be used for
direct service provision.
(3) For the State agency’s use in
making direct expenditures and/or
acting to procure items on a Statewide
level up to five percent or as determined
by the Assistant Secretary for Aging
during a major disaster declaration, if
the State agency adheres to the
following:
(i) The State agency judges that
provision of services or procurement of
supplies by the State agency is
necessary to ensure an adequate supply
of such services and/or that such
services can be provided/supplies
procured more economically, and with
comparable quality, by the State agency;
(ii) The State agency consults with
area agencies on aging prior to
exercising the flexibility;
(iii) The State agency uses such set
aside funding for services provided
through area agencies on aging and
other aging network partners to the
extent reasonably practicable, in the
judgment of the State agency; and
(iv) The State agency ensures
reporting of any clients, units, and
services provided through such
expenditures.
§ 1321.103 Title III and Title VI coordination
for emergency and disaster preparedness.
State agencies, area agencies, and
Title VI programs should coordinate in
emergency preparedness planning,
response, and recovery. State agencies
and area agencies that have Title VI
programs in operation within their
jurisdictions must have policies and
procedures in place for how they will
communicate and coordinate with Title
VI programs regarding emergency
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preparedness planning, response, and
recovery.
§ 1321.105 Modification during major
disaster declaration or public health
emergency.
The Assistant Secretary for Aging
retains the right to modify the
requirements described in these
regulations pursuant to a major disaster
declaration or public health emergency.
■ 2. Revise part 1322 to read as follows:
PART 1322—GRANTS TO INDIAN
TRIBES AND NATIVE HAWAIIAN
GRANTEES FOR SUPPORTIVE,
NUTRITION, AND CAREGIVER
SERVICES
Sec.
Subpart A—Introduction
1322.1 Basis and purpose of this part.
1322.3 Definitions.
Subpart B—Application
1322.5 Application requirements.
1322.7 Application approval.
1322.9 Hearing procedures.
Subpart C—Service Requirements
1322.11 Purpose of services allotments
under Title VI.
1322.13 Policies and procedures.
1322.15 Confidentiality and disclosure of
information.
1322.17 Purpose of services—person- and
family-centered, trauma-informed.
1322.19 Responsibilities of service
providers.
1322.21 Client eligibility for participation.
1322.23 Client and service priority.
1322.25 Supportive services.
1322.27 Nutrition services.
1322.29 Family caregiver support services.
1322.31 Title VI and Title III coordination.
Subpart D—Emergency and Disaster
Requirements
1322.33 Coordination with Tribal, State,
and local emergency management.
1322.35 Flexibilities under a major disaster
declaration.
1322.37 Title VI and Title III coordination
for emergency and disaster preparedness.
1322.39 Modification during major disaster
declaration or public health emergency.
Authority: 42 U.S.C. 3001 et seq.
Subpart A—Introduction
§ 1322.1
Basis and purpose of this part.
(a) This program is established to
meet the unique needs and
circumstances of American Indian
elders on Indian reservations and of
older Native Hawaiians. This program
honors the sovereign government to
government relationship with a Tribal
organization serving elders and family
caregivers through direct grants to serve
the eligible participants and similar
considerations, as appropriate, for
Hawaiian Native grantees representing
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elders and family caregivers. This part
implements Title VI (parts A, B, and C)
of the Older Americans Act, as
amended, by establishing the
requirements that an Indian Tribal
organization or Hawaiian Native grantee
shall meet in order to receive a grant to
promote the delivery of services for
older Indians, Native Hawaiians, and
Native American family caregivers that
are comparable to services provided
under Title III. This part also prescribes
application and hearing requirements
and procedures for these grants.
(b) Terms used, but not otherwise
defined, in this part will have the
meanings ascribed to them in the Act.
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§ 1322.3
Definitions.
Access to services or access services,
as used in this part, means services
which may facilitate connection to or
receipt of other direct services,
including transportation, outreach,
information and assistance, and case
management services.
Acquiring, as used in this part, means
obtaining ownership of an existing
facility in fee simple.
Act, means the Older Americans Act
of 1965 as amended.
Altering or renovating, as used in this
part, means making modifications to or
in connection with an existing facility
which are necessary for its effective use.
Such modifications may include
alterations, improvements,
replacements, rearrangements,
installations, renovations, repairs,
expansions, upgrades, or additions,
which are not in excess of double the
square footage of the original facility
and all physical improvements.
Area agency on aging, as used in this
part, means a single agency designated
by the State agency to perform the
functions specified in the Act for a
planning and service area.
Budgeting period, as used in
§ 1322.19, means the intervals of time
into which a period of assistance
(project period) is divided for budgetary
and funding purposes.
Constructing, as used in this part,
means building a new facility, including
the costs of land acquisition and
architectural and engineering fees, or
making modifications to or in
connection with an existing facility
which are in excess of double the square
footage of the original facility and all
physical improvements.
Department, means the U.S.
Department of Health and Human
Services.
Domestically-produced foods, as used
in this part, means Agricultural foods,
beverages and other food ingredients
which are a product of the United
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States, its territories or possessions, the
Commonwealth of Puerto Rico, or the
Trust Territories of the Pacific Islands
(hereinafter referred to as ‘‘the United
States’’), except as may otherwise be
required by applicable legal
requirements, and shall be considered to
be such a product if it is grown,
processed, and otherwise prepared for
sale or distribution exclusively in the
United States except with respect to
minor ingredients. Ingredients from
nondomestic sources will be allowed to
be utilized as a United States product if
such ingredients are not otherwise:
(1) Produced in the United States; and
(2) Commercially available in the
United States at fair and reasonable
prices from domestic sources.
Eligible organization, means either a
Tribal organization or a public or
nonprofit private organization having
the capacity to provide services under
this part for older Hawaiian Natives.
Family caregiver, as used in this part,
means an adult family member, or
another individual, who is an informal
provider of in-home and community
care to an older Native American; an
adult family member, or another
individual, who is an informal provider
of in-home and community care to an
individual of any age with Alzheimer’s
disease or a related disorder with
neurological and organic brain
dysfunction; or an older relative
caregiver.
Hawaiian Native or Native Hawaiian,
as used in this part, means any
individual any of whose ancestors were
native of the area which consists of the
Hawaiian Islands prior to 1778.
Hawaiian Native Grantee, as used in
this part, means an eligible organization
that has received funds under Title VI
of the Act to provide services to older
Hawaiians.
Indian reservation, means the
reservation of any Federally recognized
Indian tribe, including any band, nation,
pueblo, or rancheria, any former
reservation in Oklahoma, any
community on non-trust land under the
jurisdiction of an Indian tribe, including
a band, nation, pueblo, or rancheria,
with allotted lands, or lands subject to
a restriction against alienation imposed
by the United States, and Alaskan
Native regions established, pursuant to
the Alaska Native Claims Settlement Act
(84 Stat. 688).
Indian tribe, means any Indian tribe,
band, nation, or organized group or
community, including any Alaska
Native Village, regional or village
corporation as defined in or established
pursuant to the Alaska Native Claims
Settlement Act (85 Stat. 688) which is
recognized as eligible for the special
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programs and services provided by the
United States to Indians because of their
status as Indians (25 U.S.C. 450b).
In-home supportive services, as used
in this part, references those supportive
services provided in the home as set
forth in the Act, to include: (a)
homemaker and home health aides; (b)
visiting and telephone or virtual
reassurance; (c) chore maintenance; (d)
in-home respite care for families,
including adult day care as a respite
service for families; and (e) minor
modification of homes that is necessary
to facilitate the independence and
health of older Native Americans.
Major disaster declaration, as used in
this part and section 310 of the Act (42
U.S.C. 3030), means a Presidentiallydeclared disaster under the Robert T.
Stafford Relief and Emergency
Assistance Act.
Means test, as used in this part in the
provision of services, means the use of
the income, assets, or other resources of
an older Native American, family
caregiver, or the households thereof to
deny or limit that person’s eligibility to
receive services under this part.
Multipurpose senior center, as used in
the Act, means a community facility for
the organization and provision of a
broad spectrum of services, which shall
include provision of health (including
mental and behavioral health), social,
nutritional, and educational services
and the provision of facilities for
recreational activities for older Native
Americans, as practicable, including as
provided via virtual facilities.
Native American, as used in the Act,
means a person who is a member of any
Indian tribe, band, nation, or other
organized group or community of
Indians (including any Alaska Native
village or regional or village corporation
as defined in or established pursuant to
the Alaska Native Claims Settlement Act
(Pub. L. 92–203; 85 Stat. 688) who;
(1) Is recognized as eligible for the
special programs and services provided
by the United States to Indians because
of their status as Indians; or
(2) Is located on, or in proximity to,
a Federal or State reservation or
rancheria; or is a person who is a Native
Hawaiian.
Nutrition Services Incentive Program,
as used in the Act, means grant funding
to States, eligible Tribal organizations,
and Native Hawaiian grantees to
support congregate and home-delivered
nutrition programs by providing an
incentive to serve more meals.
Older Indians, means those
individuals who have attained the
minimum age determined by the Indian
tribe for services.
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Older Native Hawaiian, means any
individual, age 60 or over, who is an
Hawaiian Native.
Older relative caregiver, as used in
section 631 of the Act, means: a
caregiver who is age 55 or older and
lives with, is the informal provider of
in-home and community care to, and is
the primary caregiver for, a child or an
individual with a disability;
(1) in the case of a caregiver for a
child is:
(i) The grandparent, step-grandparent,
or other relative (other than the parent)
by blood, marriage, or adoption, of the
child;
(ii) Is the primary caregiver of the
child because the biological or adoptive
parents are unable or unwilling to serve
as the primary caregivers of the child;
(iii) Has a legal relationship to the
child, such as legal custody, adoption,
or guardianship, or is raising the child
informally; and
(2) In the case of a caregiver for an
individual with a disability, is the
parent, grandparent, step-grandparent,
or other relative by blood, marriage, or
adoption of the individual with a
disability.
Program income, as defined in 2 CFR
200.2 means gross income earned by the
non-Federal entity that is directly
generated by a supported activity or
earned as a result of the Federal award
during the period of performance except
as provided in 2 CFR 200.307(f).
Program income includes but is not
limited to income from fees for services
performed, the use or rental or real or
personal property acquired under
Federal awards, the sale of commodities
or items fabricated under a Federal
award, license fees and royalties on
patents and copyrights, and principal
and interest on loans made with Federal
award funds. Interest earned on
advances of Federal funds is not
program income. Except as otherwise
provided in Federal statutes,
regulations, or the terms and conditions
of the Federal award, program income
does not include rebates, credits,
discounts, and interest earned on any of
them. See also 2 CFR 200.307, 200.407
and 35 U.S.C. 200–212 (applies to
inventions made under Federal awards).
Project period, as used in § 1322.19,
means the total time for which a project
is approved including any extensions.
Reservation, as used in section
305(b)(2) of the Act (42 U.S.C.
3025(b)(2)) with respect to the
designation of planning and service
areas, means any Federally or State
recognized American Indian tribe’s
reservation, pueblo, or colony,
including former reservations in
Oklahoma, Alaska Native regions
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established pursuant to the Alaska
Native Claims Settlement Act (85 Stat.
688), and Indian allotments.
Service area, as used in § 1322.5(b)
and elsewhere in this part, means that
geographic area approved by the
Assistant Secretary for Aging in which
the Tribal organization or Hawaiian
Native grantee provides supportive,
nutrition, and/or family caregiver
support services to older Indians or
Native Hawaiians residing there. Service
areas are approved through the funding
application process, which may include
Bureau of Indian Affairs service area
maps. A service area may include all or
part of the reservation or any portion of
a county or counties which has a
common boundary with the reservation.
A service area may also include a noncontiguous area if the designation of
such an area will further the purpose of
the Act and will provide for more
effective administration of the program
by the Tribal organization.
Service provider, means any entity
that is awarded a subgrant or contract
from a Tribal organization or Native
Hawaiian grantee to provide services
under this part.
State agency, as used in this part,
means the designated State unit on
aging for each of the 50 States, the
District of Columbia, and the territories
of Guam, Puerto Rico, the United States
Virgin Islands, American Samoa, and
the Commonwealth of the Northern
Mariana Islands, unless otherwise
specified.
Title VI director, as used in this part,
means a single individual who is the
key personnel responsible for day-today management of the Title VI program
and who serves as a contact point for
communications regarding the Title VI
program.
Tribal organization, as used in this
part, means the recognized governing
body of any Indian tribe, or any legally
established organization of Indians
which is controlled, sanctioned or
chartered by such governing body or
which is democratically elected by the
adult members of the Indian community
to be served by such organization and
which includes the maximum
participation of Indians in all phases of
its activities. Provided that in any case
where a contract is let or grant made to
an organization to perform services
benefiting more than one Indian tribe,
the approval of each Indian tribe shall
be a prerequisite to the letting or making
of the contract or grant (25 U.S.C. 450b).
Voluntary contributions, as used in
section 315 of the Act (42 U.S.C. 3030c2), means non-coerced donations of
money or other personal resources by
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individuals receiving services under the
Act.
Subpart B—Application
§ 1322.5
Application requirements.
An eligible organization shall submit
an application. The application shall be
submitted as prescribed in section 614
of the Act (42 U.S.C. 3057e) and in
accordance with the Assistant Secretary
for Aging’s instructions for the specified
project and budget periods. In addition
to the requirements set out in section
614 of the Act (42 U.S.C. 3057e), the
application shall provide for:
(a) Program objectives, as set forth in
section 614(a)(5) of the Act (42 U.S.C.
3057e(a)(5)), and any objectives
established by the Assistant Secretary
for Aging.
(b) A map and/or description of the
geographic boundaries of the service
area proposed by the eligible
organization, which may include
Bureau of Indian Affairs service area
maps;
(c) Documentation of the ability of the
eligible organization to deliver
supportive and nutrition services to
older Native Americans, or
documentation that the eligible
organization has effectively
administered supportive and nutrition
services within the last 3 years;
(d) Assurances as prescribed by the
Assistant Secretary for Aging that:
(1) The eligible organization
represents at least 50 individuals who
have attained 60 years of age or older
and reside in the service area;
(2) The eligible organization shall
comply with all applicable State and
local license and safety requirements, if
any, for the provision of those services;
(3) If a substantial number of the older
Native Americans residing in the service
area are limited English proficient, the
Tribal organization shall utilize the
services of workers who are fluent in the
language used by a predominant
number of older Native Americans;
(4) Procedures to ensure that all
services under this part are provided
without use of any means tests;
(5) The eligible organization shall
comply with all requirements set forth
in §§ 1322.7 through 1322.17; and
(6) The services provided under this
part shall be coordinated, where
applicable, with services provided
under Title III of the Act as set forth in
45 CFR 1321 and Title VII of the Act as
set forth in 45 CFR 1324, and the
eligible organization shall establish and
follow policies and procedures as set
forth in § 1322.13;
(7) The eligible organization shall
have a completed needs assessment
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within the project period immediately
prior to the application identifying the
need for nutrition and supportive
services for older Native Americans and,
if applying for funds under Title VI Part
C, for family caregivers;
(8) The eligible organization shall
ensure policies and procedures are
aligned with periodic data collection
and reporting requirements, including
ensuring service and unit definitions are
consistent with definitions set forth in
these regulations, policy guidance, and
other information developed by the
Assistant Secretary for Aging; and
(9) The eligible organization shall
complete a program evaluation using
data as set forth by the Assistant
Secretary for Aging and shall use
findings of such program evaluation to
establish and update program goals and
objectives.
(e) A tribal resolution(s) authorizing
the Tribal organization to apply for a
grant under this part; and
(f) Signature by the principal official
of the Indian tribe or eligible
organization.
§ 1322.7
Application approval.
(a) Approval of any application under
section 614(e) of the Act (42 U.S.C.
3057e), shall not commit the Assistant
Secretary for Aging in any way to make
additional, supplemental, continuation,
or other awards with respect to any
approved application.
(b) The Assistant Secretary for Aging
may give first priority in awarding
grants to grantees that have effectively
administered such grants in the prior
year.
(c) Upon approval of an application
and acceptance of the funding award,
the Tribal organization or Hawaiian
Native grantee is required to submit all
performance and fiscal reporting as set
forth by the Assistant Secretary for
Aging on a no less than an annual basis.
(d) If the Assistant Secretary
disapproves of an application, the
Assistant Secretary must follow
procedures outlined in section 614(d) of
the Act (42 U.S.C. 3057e(d)).
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§ 1322.9
Hearing procedures.
In meeting the requirements of section
614(d)(3) of the Act (42 U.S.C.
3057e(d)(3)), if the Assistant Secretary
for Aging disapproves an application
from an eligible organization, the
eligible organization may file a written
request for a hearing with the with the
Departmental Appeals Board (DAB) in
accordance with 45 CFR part 16.
(a) The request shall be postmarked or
delivered in person within 30 days of
the date of the disapproval notice. If it
requests a hearing, the eligible
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organization shall submit to the DAB, as
part of the request, a full written
response to each objection specified in
the notice of disapproval, including the
pertinent facts and reasons in support of
its response, and all documentation to
support its position as well as any
documentation requested by the DAB.
(b) Upon receipt of appeal for
reconsideration of a rejected application
or activities proposed by an applicant,
the DAB will notify the applicant by
certified mail that the appeal has been
received.
(c) The DAB may refer an appeal to
its Alternative Dispute Resolution
Division for mediation prior to making
a decision. After consideration of the
record, the DAB will issue a written
decision, based on the record, that sets
forth the reasons for the decision and
the evidence on which it was based. The
decision will be issued within 30 days
of the closing of the record and d will
be promptly mailed to the eligible
organization. A disapproval decision
issued by the DAB represents the final
determination of the Assistant Secretary
for Aging and remains in effect unless
reversed or stayed on judicial appeal,
except that that Assistant Secretary for
Aging may modify or set aside the
decision before the record of the
proceedings under this subpart is filed
in court.
(d) Either the eligible organization or
the staff of the Administration on Aging
may request for good cause an extension
of any of the time limits specified in this
section.
Subpart C—Service Requirements
§ 1322.11 Purpose of services allotments
under Title VI.
(a) Title VI of the Act authorizes the
distribution of Federal funds to Tribal
organizations and a Hawaiian Native
grantee for the following categories of
services:
(1) Supportive services;
(2) Nutrition services; and
(3) Family caregiver support program
services.
(b) Funds authorized under these
categories are for the purpose of
assisting a Tribal organization or
Hawaiian Native grantee to develop or
enhance comprehensive and
coordinated community-based systems
for older Native Americans and family
caregivers.
§ 1322.13
Policies and procedures.
The tribal organization and Hawaiian
Native grantee shall ensure the
development and implementation of
policies and procedures, including
those required as set forth in this part.
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(a) Upon approval of a program
application and acceptance of funding,
the Tribal organization or Hawaiian
Native grantee must appoint a Title VI
Director and provide appropriate
contact information for the Title VI
Director consistent with guidance from
the Assistant Secretary for Aging.
(b) The tribal organization or
Hawaiian Native grantee shall provide
the Assistant Secretary for Aging with
statistical and other information in
order to meet planning, coordination,
evaluation and reporting requirements
in a timely manner and shall ensure
policies and procedures are aligned
with periodic data collection and
reporting requirements, including
ensuring service and unit definitions are
consistent with definitions set forth in
these regulations, policy guidance, and
other information developed by the
Assistant Secretary for Aging.
(c) A Tribal organization or Hawaiian
Native grantee must maintain program
policies and procedures. Policies and
procedures shall address:
(1) Direct service provision,
including:
(i) Requirements for client eligibility,
periodic assessment, and personcentered planning, where appropriate;
(ii) Access to information and
assistance to minimally address:
(A) Establishing or having a list of all
services that are available to older
Native Americans in the service area,
(B) Maintaining a list of services
needed or requested by older Native
Americans;
(C) Providing assistance to older
Native Americans to help them take
advantage of available services;
(D) Working with agencies, such as
area agencies on aging and other
programs funded by Title III and Title
VII as set forth in § 1321.53 of this
chapter, to facilitate participation of
older Native Americans; and
(E) A listing and definitions of
services that may be provided by the
tribal organization or Native Hawaiian
grantee with funds received under the
Act;
(iii) Limitations on the frequency,
amount, or type of service provided; and
(iv) The grievance process for older
individuals and family caregivers who
are dissatisfied with or denied services
under the Act.
(2) Fiscal requirements including:
(i) Voluntary contributions. Voluntary
contributions, where:
(A) Each Tribal organization or
Hawaiian Native grantee shall:
(1) Provide each older Native
American with a voluntary opportunity
to contribute to the cost of the service;
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(2) Protect the privacy of each older
Native American with respect to his or
her contribution;
(3) Establish appropriate procedures
to safeguard and account for all
contributions;
(4) Use all services contributions to
expand comprehensive and coordinated
services systems supported under this
part, while using nutrition services
contributions only to expand services as
provided under the Act.
(B) Each tribal organization or Native
Hawaiian grantee may develop a
suggested contribution schedule for
services provided under this part. In
developing a contribution schedule, the
Tribal organization or Native Hawaiian
grantee shall consider the income ranges
of older Native Americans in the service
area and the Tribal organization’s or
Hawaiian Native grantee’s other sources
of income. However, means tests may
not be used.
(C) A Tribal organization or Hawaiian
Native grantee that receives funds under
this part may not deny any older Native
American a service because the older
Native American will not or cannot
contribute to the cost of the service.
(ii) Buildings and equipment.
Buildings and equipment, where costs
incurred for altering or renovating,
utilities, insurance, security, necessary
maintenance, janitorial services, repair,
and upkeep (including Federal property
unless otherwise provided for) to keep
buildings and equipment in an efficient
operating condition, may be an
allowable use of funds if:
(A) Costs are not payable by third
parties through rental or other
agreements;
(B) Costs support an allowed activity
under Title VI Part A, B, or C of the Act
and are allocated proportionally to the
benefiting grant program;
(C) Constructing and acquiring
activities are only allowable for
multipurpose senior centers;
(D) In addition to complying with 2
CFR 200, the Tribal organization or
Native Hawaiian grantee (and all other
necessary parties) must file a Notice of
Federal Interest in the appropriate
official records of the jurisdiction where
the property is located at the time of
acquisition or prior to commencement
of construction, as applicable. The
Notice of Federal Interest must indicate
that the acquisition or construction has
been funded with an award under Title
VI of the Act and that inquiries
regarding the Federal Government’s
interest in the property should be
directed in writing to the Assistant
Secretary for Aging.
(E) Altering and renovating activities
are allowable for facilities providing
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services with funds provided as set forth
in this part and as subject to 2 CFR 200.
(iii) Supplement, not supplant. Funds
awarded under this Part must be used
to supplement, not supplant existing
Federal, State, and local funds
expended to support activities.
(d) The Tribal organization or
Hawaiian Native grantee must develop a
monitoring process ensuring the quality
and effectiveness of services regarding
meeting participant needs, the goals
outlined within the approved
application, and Tribal organization
requirements.
§ 1322.15 Confidentiality and disclosure of
information.
A Tribal organization or Hawaiian
Native grantee shall develop and
maintain confidentiality and disclosure
procedures as follows:
(a) A Tribal organization or Hawaiian
Native grantee shall have procedures to
ensure that no information about an
older Native American or obtained from
an older Native American by any
provider of services is disclosed by the
provider of such services in a form that
identifies the person without the
informed consent of the person or, if
there is one, of his or her legal
representative, unless the disclosure is
required by court order, or for program
monitoring by authorized Federal or
tribal monitoring agencies.
(b) A Tribal organization or Hawaiian
Native grantee is not required to
disclose those types of information or
documents that are exempt from
disclosure by a Federal agency under
the Federal Freedom of Information Act,
5 U.S.C. 552.
(c) A Tribal organization or Hawaiian
Native grantee shall not require a
provider of legal assistance under this
part to reveal any information that is
protected by attorney client privilege.
(d) The Tribal organization or
Hawaiian Native grantee must have
policies and procedures that ensure that
entities providing services under this
title promote the rights of each older
Native American who receives such
services. Such rights include the right to
confidentiality of records relating to
such Native American.
(e) A Tribal organization’s or
Hawaiian Native grantee’s policies and
procedures may outline that individual
information and records may be shared
with other State and local agencies,
community-based organizations, and
health care providers and payers, as
appropriate, in order to provide
services.
(f) A Tribal organization’s or
Hawaiian Native grantee’s policies and
procedures must comply with all
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applicable Federal laws, codes, rules,
and regulations, including the Health
Insurance and Portability and
Accountability Act (HIPAA), as well as
guidance as the Tribal organization or
Hawaiian Native grantee determines, for
the collection, use, and exchange of
both Personal Identifiable Information
(PII) and Personal Health Information
(PHI) in the provision of Title VI
services under the Act.
§ 1322.17 Purpose of services—personand family-centered, trauma-informed.
(a) Services must be provided to older
Native Americans and family caregivers
in a manner that is person-centered,
trauma-informed, and culturally
sensitive. Services should be responsive
to their interests, physical and mental
health, social and cultural needs,
available supports, and desire to live
where and with whom they choose.
Person-centered services may include
community-centered and familycentered approaches consistent with the
traditions, practices, beliefs, and
cultural norms and expectations of the
Tribal organization or Hawaiian Native
grantee.
(b) Services should, as appropriate,
provide older Native Americans and
family caregivers with the opportunity
to develop a person-centered plan that
is led by the individual or, if applicable,
by the individual and the individual’s
authorized representative. Services
should be incorporated into existing
person-centered plans, as appropriate.
(c) Tribal organizations and Hawaiian
Native grantees should provide training
to staff and volunteers on personcentered and trauma-informed service
provision.
§ 1322.19 Responsibilities of service
providers.
As a condition for receipt of funds
under this part, each Tribal organization
and Hawaiian Native grantee shall
assure that providers of services shall:
(a) Provide service participants with
an opportunity to contribute to the cost
of the service as provided in
§ 1322.13(c)(2)(i);
(b) Provide, to the extent feasible, for
the furnishing of services under this
Act, through self-direction.
(c) With the consent of the older
Native American, or their legal
representative if there is one, or in
accordance with local adult protective
services requirements, bring to the
attention of adult protective services or
other appropriate officials for follow-up,
conditions or circumstances which
place the older Native American, or the
household of the older Native
American, in imminent danger;
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(d) Where feasible and appropriate,
make arrangements for the availability
of services to older Native Americans
and family caregivers in weather-related
and other emergencies;
(e) Assist participants in taking
advantage of benefits under other
programs; and
(f) Assure that all services funded
under this part are coordinated with
other appropriate services in the
community, and that these services do
not constitute an unnecessary
duplication of services provided by
other sources.
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§ 1322.21
Client eligibility for participation.
(a) An individual must have attained
the minimum age determined by the
Tribal organization or Hawaiian Native
grantee as specified in their approved
application, to be eligible to participate
in services under the Act, unless the Act
otherwise provides an explicit
exception. Exceptions are limited to the
following specific services:
(1) Nutrition services:
(i) Services shall be available to
spouses of any age of older Native
Americans;
(ii) Services may be available to:
(A) A person with a disability who
lives with an adult, age 60 or older, or
who resides in a housing facility that is
primarily occupied by older adults at
which congregate meals are served; and
(B) A volunteer during meal hours.
(2) Family caregiver support services
for:
(i) Adults caring for older Native
Americans or individuals of any age
with Alzheimer’s or related disorder;
(ii) Older relative caregivers age 55 or
older who are caring for children and
are not the biological or adoptive parent
of the child, where older relative
caregivers shall no longer be eligible for
services under this part when the child
reaches 18 years of age; or
(iii) Older relative caregivers age 55 or
older who are caring for individuals age
18 to 59 with disabilities, and who may
be of any relationship, including the
biological or adoptive parent.
(3) Services such as information and
assistance and public education, where
recipients of information may not be
older Native Americans, but the
information is targeted to those who are
older Native Americans and/or benefits
those who are older Native Americans.
(b) A Tribal organization or Hawaiian
Native grantee may develop further
eligibility requirements for
implementation of services for older
Native Americans and family caregivers,
consistent with the Act and other
guidance as set forth by the Assistant
Secretary for Aging. Such requirements
may include:
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(1) Assessment of functional and
support needs;
(2) Geographic boundaries;
(3) Limitations on number of persons
that may be served;
(4) Limitations on number of units of
service that may be provided;
(5) Limitations due to availability of
staff/volunteers;
(6) Limitations to avoid duplication of
services;
(7) Specification of settings where
services shall or may be provided;
(8) Whether to serve Native
Americans who have tribal or Native
Hawaiian membership other than those
who are specified in the Tribal
organization’s or Hawaiian Native
grantee’s approved application; and
(9) Whether to serve older individuals
or family caregivers who are non-Native
Americans, but live within the approved
service area and are considered
members of the community by the
Tribal organization.
§ 1322.23
Client and service priority.
(a) The Tribal organization or
Hawaiian Native grantee shall ensure
service to those identified as members
of priority groups through their
assessment of local needs and resources.
(b) The Tribal organization or
Hawaiian Native grantee shall identify
criteria for being given priority in the
delivery of services under Title VI, parts
A or B, consistent with the Act and
guidance as set forth by the Assistant
Secretary for Aging.
(c) The Tribal organization or
Hawaiian Native grantee shall identify
criteria for being given priority in the
delivery of services under Title VI, part
C, consistent with the Act and guidance
as set forth by the Assistant Secretary
for Aging to include:
(1) Caregivers who are older Native
Americans with greatest social need,
and older Native Americans with
greatest economic need (with particular
attention to low-income older
individuals);
(2) Caregivers who provide care for
individuals with Alzheimer’s disease
and related disorders with neurological
and organic brain dysfunction; and
(3) When serving older relative
caregivers, older relative caregivers of
children with severe disabilities or
individuals with severe disabilities shall
be given priority.
§ 1322.25
Supportive services.
(a) Supportive services are
community-based interventions as set
forth in Title VI of the Act, are intended
to be comparable to such services set
forth under Title III, and meet standards
established by the Assistant Secretary
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for Aging. They include in-home
supportive services, access services,
which may include multipurpose senior
centers, and legal services.
(b) A Tribal organization or Hawaiian
Native grantee may provide any of the
supportive services mentioned under
title III of the Act, and any other
supportive services that are necessary
for the general welfare of older Native
Americans and older Hawaiian Natives.
(c) A Tribal organization or Hawaiian
Native grantee may allow use of Title
VI, part A and B funds, respectively, for
acquiring, altering or renovating, or
constructing facilities to serve as
multipurpose senior centers, in
accordance with guidance as set forth by
the Assistant Secretary for Aging.
(d) For those Title VI, parts A and B
services intended to benefit family
caregivers, a Tribal organization or
Hawaiian Native grantee, respectively,
shall ensure that there is coordination
and no duplication of such services
available under Title VI, part C or Title
III.
(e) If a Tribal organization or
Hawaiian Native grantee elects to
provide legal services, it shall comply
with the requirements in § 1321.71 of
this chapter and legal services providers
shall comply fully with the
requirements in § 1321.71(c) through (p)
of this chapter.
§ 1322.27
Nutrition services.
(a) Nutrition services are communitybased interventions as set forth in Title
VI, Parts A and B of the Act, and as
further defined by the Assistant
Secretary on Aging. Nutrition services
include congregate meals, homedelivered meals, nutrition education,
nutrition counseling, and other
nutrition services.
(1) Congregate Meals are meals
provided by a qualified nutrition direct
service provider to eligible individuals
and consumed while congregating
virtually, in-person, or in community
off-site.
(2) Home-Delivered Meals are meals
provided by a qualified nutrition direct
service provider to eligible individuals
and consumed where they currently
reside. Meals may be provided via home
delivery, pick-up, carry-out or drivethrough, or through other service as
determined by the Tribal organization or
Hawaiian Native grantee.
(i) Eligibility criteria for home
delivered meals, as determined by the
Tribal organization or Hawaiian Native
grantee, may include consideration of
an individual’s ability to leave home
unassisted, ability to shop for and
prepare nutritious meals, degree of
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disability, or other relevant factors
pertaining to their need for the service.
(ii) Home-delivered meals providers
may encourage meal participants to
attend congregate meal sites and other
health and wellness activities, as
feasible, based on a person-centered
approach and local service availability.
(3) Nutrition education is information
provided which provides individuals
with the knowledge and skills to make
healthy food and beverage choices.
Congregate and home-delivered
nutrition services may provide nutrition
education, as appropriate, based on the
needs of meal participants.
(4) Nutrition counseling is a
standardized service provided which
must align with the Nutrition Care
Process of the Academy for Nutrition
and Dietetics. Congregate and homedelivered nutrition services may
provide nutrition counseling, as
appropriate, based on the needs of meal
participants.
(5) Other Nutrition Services include
additional services that may be
provided to meet nutritional needs or
preferences, such as weighted utensils,
supplemental foods, or food items,
based on the needs of eligible
participants.
(b) The Tribal organization or
Hawaiian Native grantee shall provide
congregate meals and home delivered
meals to eligible participants and may
provide nutrition education, nutrition
counseling, and other nutrition services,
as available. As set forth in section
614(a)(8) of the Act (42 U.S.C.
3057e(a)(8)), if the need for nutrition
services is met from other sources, the
Tribal organization or Hawaiian Native
grantee may use the available funding
under the Act for supportive services.
(c) Nutrition Services Incentive
Program allocations are available to a
Tribal organization or Hawaiian Native
grantee that provides nutrition services
where:
(1) Nutrition Services Incentive
Program allocation amounts are based
on the number of meals reported by the
Tribal organization or Hawaiian Native
grantee which meet the following
requirements:
(i) The meal is served to an individual
who is eligible to receive services under
the Act;
(ii) The meal is served to an
individual who has not been meanstested to receive the meal;
(iii) The meal is served to an
individual who has been provided the
opportunity to provide a voluntary
contribution to the cost of service;
(iv) The meal meets the other
requirements of the Act, including that
the meal meets the Dietary Guidelines
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for Americans and Dietary Reference
Intakes as set forth in section 339; and
(v) The meal is served by an agency
that is, or has a grant or contract with,
a Tribal organization or Hawaiian
Native grantee.
(2) The Tribal organization or
Hawaiian Native grantee may choose to
receive their Nutrition Services
Incentive Program grant as cash,
commodities, or a combination of cash
and commodities.
(3) Nutrition Services Incentive
Program funds may only be used to
purchase domestically-produced foods
used in a meal as set forth under the
Act.
(d) Where applicable, the Tribal
organization or Hawaiian Native grantee
shall work with agencies responsible for
administering nutrition and other
programs to facilitate participation of
older Native Americans.
§ 1322.29
services.
Family caregiver support
(a) Family caregiver support services
are community-based interventions set
forth in Title VI, part C of the Act,
which meet standards set forth by the
Assistant Secretary for Aging and which
may be informed through the use of an
evidence-informed or evidence-based
caregiver assessment, including:
(1) Information to caregivers about
available services via public education;
(2) Assistance to caregivers in gaining
access to the services through:
(i) Individual information and
assistance; or
(ii) Case management or care
coordination;
(3) Individual counseling,
organization of support groups, and
caregiver training to assist the caregivers
in those areas in which they provide
support, including health, nutrition,
complex medical care, and financial
literacy, and in making decisions and
solving problems relating to their
caregiving roles;
(4) Respite care to enable caregivers to
be temporarily relieved from their
caregiving responsibilities; and
(5) Supplemental services, on a
limited basis, to complement the care
provided by caregivers. A Tribal
organization or Hawaiian Native grantee
shall define ‘‘limited basis’’ for
supplemental services and may consider
limiting units, episodes or expenditure
amounts when making this
determination.
(b) The Title VI Native American
Family Caregiver Support Program is
intended to serve unpaid family
caregivers and to provide services to
caregivers, not to the people for whom
they care. Its primary purpose is not to
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pay for care for an elder. However,
respite care may be provided to an
unpaid family caregiver.
(c) To provide services listed in
paragraphs (a)(4) and (5) of this section
to caregivers of older Native Americans
or of individuals of any age with
Alzheimer’s disease or a related
disorder, the individual for whom they
are caring must be determined to be
functionally impaired because the
individual—
(1) Is unable to perform at least two
activities of daily living without
substantial assistance, including verbal
reminding, physical cueing, or
supervision;
(2) At the option of the Tribal
organization or Hawaiian Native
grantee, is unable to perform at least
three such activities without such
assistance; or
(3) Due to a cognitive or other mental
impairment, requires substantial
supervision because the individual
behaves in a manner that poses a serious
health or safety hazard to the individual
or to another individual.
§ 1322.31
Title VI and Title III coordination.
A Tribal organization or Hawaiian
Native grantee under Title VI of the Act
must have policies and procedures that
outline how they will coordinate with
any State agency and any applicable
area agency on aging providing Title III
and/or VII funded services within the
Tribal organization’s or Hawaiian Native
grantee’s approved service area for
which older Native Americans and
family caregivers are eligible to ensure
compliance with sections 614(a)(11) (42
U.S.C. 3057e(a)(11)) and 624(a)(3) (42
U.S.C. 3057e(a)(3)) of the Act,
respectively. A Tribal organization or
Hawaiian Native grantee may meet these
requirements by participating in tribal
consultation with States. Policies and
procedures shall address:
(a) How Tribal organization or
Hawaiian Native grantee will provide
outreach to tribal elders and family
caregivers regarding services for which
they may be eligible under Title III, and
(b) How the Tribal organization or
Hawaiian Native grantee will coordinate
with Title III and VII programs
including:
(1) Communication opportunities a
Tribal organization or Hawaiian Native
grantee will make available to Title III
and VII programs, such as meetings,
email distribution lists, and
presentations,
(2) Methods for collaboration on and
sharing of program information and
changes,
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(3) Processes for how Title VI
programs may refer individuals who are
eligible for Title III services;
(4) Processes for providing feedback
on the State plan on aging and any area
plans on aging providing Title III and
VII funded services within the Tribal
organization’s or Hawaiian Native
grantee’s approved service area.
Subpart D—Emergency and Disaster
Requirements
§ 1322.33 Coordination with Tribal, State,
and local emergency management.
A Tribal organization or Hawaiian
Native grantee shall establish emergency
plans. Such plans must include, at a
minimum:
(a) A continuity of operations plan
and an all-hazards emergency response
plan based on completed risk
assessments for all hazards and updated
annually;
(b) A plan to coordinate activities
with the State agency, any area agencies
on aging providing Title III and VII
funded services within the Tribal
organization’s or Hawaiian Native
grantee’s approved service area, local
emergency response and management
agencies, relief organizations, local
governments, other State agencies
responsible for emergency
preparedness, and any other institutions
that have responsibility for disaster
relief service delivery;
(c) Processes for developing and
updating long-range emergency
preparedness plans; and
(d) Other relevant information as
determined by the Tribal organization or
Hawaiian Native grantee.
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§ 1322.35 Flexibilities under a major
disaster declaration.
(a) If a State or Indian Tribe requests
and receives a major disaster declaration
under the Stafford Act, the Tribal
organization or Hawaiian Native grantee
may use disaster relief flexibilities as set
forth in this section to provide disaster
relief services within its approved
service area for areas of the State or
Indian Tribe where the specific major
disaster declaration is authorized and
where older Native Americans and
family caregivers are affected.
(b) Disaster relief services may
include any allowable services under
the Act to eligible older Native
Americans or family caregivers during
the period covered by the major disaster
declaration.
(c) Expenditures of funds under
disaster relief flexibilities must be
reported separately from the grant
where funding was expended. A Tribal
organization or Hawaiian Native grantee
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may expend funds from any source
within open grant awards under Title VI
of the Act but must track the source of
all expenditures.
(d) A Tribal organization or Hawaiian
Native grantee must have policies and
procedures outlining eligibility, use,
and reporting of services and funds
provided under these flexibilities.
(e) A Tribal organization or Hawaiian
Native grantee may only make
obligations exercising this flexibility
during the major disaster declaration
incident period or 90 days thereafter or
with prior approval from the Assistant
Secretary for Aging.
§ 1322.37 Title VI and Title III coordination
for emergency and disaster preparedness.
A Tribal organization or Hawaiian
Native grantee under Title VI of the Act
and State and area agencies funded
under Title III of the Act should
coordinate in emergency preparedness
planning, response, and recovery. A
Tribal organization or Hawaiian Native
grantee must have policies and
procedures in place for how they will
communicate and coordinate with State
agencies and area agencies regarding
emergency preparedness planning,
response, and recovery.
§ 1322.39 Modification during major
disaster declaration or public health
emergency.
The Assistant Secretary for Aging
retains the right to modify the
requirements described in these
regulations pursuant to a major disaster
declaration or public health emergency.
■ 3. Under the authority of 42 U.S.C.
3001 et seq., remove part 1323.
■ 4. Revise part 1324 to read as follows:
PART 1324—ALLOTMENTS FOR
VULNERABLE ELDER RIGHTS
PROTECTION ACTIVITIES
Sec.
Subpart A—State Long-Term Care
Ombudsman Program
1324.1 Definitions.
1324.11 Establishment of the Office of the
State Long-Term Care Ombudsman.
1324.13 Functions and responsibilities of
the State Long-Term Care Ombudsman.
1324.15 State agency responsibilities
related to the Ombudsman program.
1324.17 Responsibilities of agencies hosting
local Ombudsman entities.
1324.19 Duties of the representatives of the
Office.
1324.21 Conflicts of interest.
Subpart B—Programs for Prevention of
Elder Abuse, Neglect, and Exploitation
1324.201 State agency responsibilities for
the prevention of elder abuse, neglect,
and exploitation.
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Subpart C—State Legal Assistance
Development Program
1324.301 Definitions.
1324.303 Legal Assistance Developer.
Authority: 42 U.S.C. 3001 et seq.
Subpart A—State Long-Term Care
Ombudsman Program
§ 1324.1
Definitions.
The following definitions apply to
this part:
Immediate family, pertaining to
conflicts of interest as used in section
712 of the Act (42 U.S.C. 3058g), means
a member of the household or a relative
with whom there is a close personal or
significant financial relationship.
Office of the State Long-Term Care
Ombudsman, as used in sections 711
(42 U.S.C. 3058f) and 712 (42 U.S.C.
3058g) of the Act, means the
organizational unit in a State or territory
which is headed by a State Long-Term
Care Ombudsman.
Official duties, as used in section 712
of the Act (42 U.S.C. 3058g) with respect
to representatives of the Long-Term Care
Ombudsman Program, means work
pursuant to the Long-Term Care
Ombudsman Program authorized by the
Act, 45 CFR 1324, subpart A, and/or
State law and carried out under the
auspices and general direction of the
State Long-Term Care Ombudsman.
Representatives of the Office of the
State Long-Term Care Ombudsman, as
used in sections 711 (42 U.S.C. 3058f)
and 712 (42 U.S.C. 3058g) of the Act,
means the employees or volunteers
designated by the Ombudsman to fulfill
the duties set forth in § 1324.19(a),
whether personnel supervision is
provided by the Ombudsman or his or
her designees or by an agency hosting a
local Ombudsman entity designated by
the Ombudsman pursuant to section
712(a)(5) of the Act (42 U.S.C.
3058g(a)(5)).
Resident representative means any of
the following:
(1) An individual chosen by the
resident to act on behalf of the resident
in order to support the resident in
decision-making; access to the resident’s
medical, social, or other personal
information; management of financial
matters; or receipt of notifications;
(2) A person authorized by State or
Federal law (including but not limited
to agents under power of attorney,
representative payees, and other
fiduciaries) to act on behalf of the
resident in order to support the resident
in decision-making; access to the
resident’s medical, social or other
personal information; management of
financial matters; or receipt
notifications;
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(3) Legal representative, as used in
section 712 of the Act (42 U.S.C. 3058g);
or
(4) The court-appointed guardian or
conservator of a resident.
(5) Nothing in this rule is intended to
expand the scope of authority of any
resident representative beyond that
authority specifically authorized by the
resident, State or Federal law, or a court
of competent jurisdiction.
State Long-Term Care Ombudsman,
or Ombudsman, as used in sections 711
(42 U.S.C. 3058f) and 712 (42 U.S.C.
3058g) of the Act, means the individual
who heads the Office and is responsible
to personally, or through representatives
of the Office, fulfill the functions,
responsibilities and duties set forth in
§ § 1324.13 and 1324.19.
State Long-Term Care Ombudsman
program, Ombudsman program, or
program, as used in sections 711 (42
U.S.C. 3058f) and 712 (42 U.S.C. 3058g)
of the Act, means the program through
which the functions and duties of the
Office are carried out, consisting of the
Ombudsman, the Office headed by the
Ombudsman, and the representatives of
the Office.
Willful interference means actions or
inactions taken by an individual in an
attempt to intentionally prevent,
interfere with, or attempt to impede the
Ombudsman from performing any of the
functions or responsibilities set forth in
§ 1324.13, or the Ombudsman or a
representative of the Office from
performing any of the duties set forth in
§ 1324.19.
ddrumheller on DSK120RN23PROD with PROPOSALS2
§ 1324.11 Establishment of the Office of
the State Long-Term Care Ombudsman.
(a) The Office of the State Long-Term
Care Ombudsman shall be an entity
headed by the State Long-Term Care
Ombudsman, who shall carry out all of
the functions and responsibilities set
forth in § 1324.13 and, directly and/or
through local Ombudsman entities, the
duties set forth in § 1324.19.
(b) The State agency shall establish
the Office and thereby carry out the
Long-Term Care Ombudsman program
in either of the following ways:
(1) The Office is a distinct entity,
separately identifiable, and located
within or connected to the State agency;
or
(2) The State agency enters into a
contract or other arrangement with any
public agency or nonprofit organization
which shall establish a separately
identifiable, distinct entity as the Office.
(c) The State agency shall require that
the Ombudsman serve on a full-time
basis. In providing leadership and
management of the Office, the functions,
responsibilities, and duties, as set forth
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in § § 1324.13 and 1324.19 are to
constitute the entirety of the
Ombudsman’s work. The State agency
or other agency carrying out the Office
shall not require or request the
Ombudsman to be responsible for
leading, managing or performing the
work of non-ombudsman services or
programs except on a time-limited,
intermittent basis.
(1) This provision does not limit the
authority of the Ombudsman program to
provide ombudsman services to
populations other than residents of
long-term care facilities so long as the
appropriations under the Act are
utilized to serve residents of long-term
care facilities, as authorized by the Act.
(2) [Reserved]
(d) The State agency, and other entity
selecting the Ombudsman, if applicable,
shall ensure that the Ombudsman meets
minimum qualifications which shall
include, but not be limited to,
demonstrated expertise in:
(1) Long-term services and supports or
other direct services for older persons or
individuals with disabilities;
(2) Consumer-oriented public policy
advocacy;
(3) Leadership and program
management skills; and
(4) Negotiation and problem
resolution skills.
(e) Where the Ombudsman has the
legal authority to do so, he or she shall
establish policies and procedures, in
consultation with the State agency, to
carry out the Ombudsman program in
accordance with the Act. Where State
law does not provide the Ombudsman
with legal authority to establish policies
and procedures, the Ombudsman shall
recommend policies and procedures to
the State agency or other agency in
which the Office is organizationally
located, and such agency shall establish
Ombudsman program policies and
procedures. Where local Ombudsman
entities are designated within area
agencies on aging or other entities, the
Ombudsman and/or appropriate agency
shall develop such policies and
procedures in consultation with the
agencies hosting local Ombudsman
entities and with representatives of the
Office. The policies and procedures
must address the following:
(1) Program administration. Policies
and procedures regarding program
administration must include, but not be
limited to:
(i) A requirement that the agency in
which the Office is organizationally
located must not have personnel
policies or practices that prohibit the
Ombudsman from performing the
functions and responsibilities of the
Ombudsman, as set forth in § 1324.13,
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or from adhering to the requirements of
section 712 of the Act (42 U.S.C. 3058g).
Nothing in this provision shall prohibit
such agency from requiring that the
Ombudsman, or other employees or
volunteers of the Office, adhere to the
personnel policies and procedures of
the entity which are otherwise lawful.
(ii) A requirement that an agency
hosting a local Ombudsman entity must
not have personnel policies or practices
which prohibit a representative of the
Office from performing the duties of the
Ombudsman program or from adhering
to the requirements of section 712 of the
Act (42 U.S.C. 3058g). Nothing in this
provision shall prohibit such agency
from requiring that representatives of
the Office adhere to the personnel
policies and procedures of the host
agency which are otherwise lawful.
(iii) A requirement that the
Ombudsman shall monitor the
performance of local Ombudsman
entities which the Ombudsman has
designated to carry out the duties of the
Office.
(iv) A description of the process by
which the agencies hosting local
Ombudsman entities will coordinate
with the Ombudsman in the
employment or appointment of
representatives of the Office.
(v) Standards to assure prompt
response by the Office and/or local
Ombudsman entities to complaints,
prioritizing abuse, neglect, exploitation,
and time-sensitive complaints and that
consider the severity of the risk to the
resident, the imminence of the threat of
harm to the resident, and the
opportunity for mitigating harm to the
resident through provision of
Ombudsman program services.
(vi) Procedures that clarify
appropriate fiscal responsibilities of the
local Ombudsman entity, including but
not limited to clarifications regarding
access to programmatic fiscal
information by appropriate
representatives of the Office.
(2) Procedures for access. Policies and
procedures regarding timely access to
facilities, residents, and appropriate
records (regardless of format and
including, upon request, copies of such
records) by the Ombudsman and
representatives of the Office must
include, but not be limited to:
(i) Access to enter all long-term care
facilities at any time during a facility’s
regular business hours or regular
visiting hours, and at any other time
when access may be required by the
circumstances to be investigated;
(ii) Access to all residents to perform
the functions and duties set forth in
§§ 1324.13 and 1324.19;
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(iii) Access to the name and contact
information of the resident
representative, if any, where needed to
perform the functions and duties set
forth in §§ 1324.13 and 1324.19;
(iv) Access to review the medical,
social and other records relating to a
resident, if—
(A) The resident or resident
representative communicates informed
consent to the access and the consent is
given in writing or through the use of
auxiliary aids and services;
(B) The resident or resident
representative communicates informed
consent orally, visually, or through the
use of auxiliary aids and services, and
such consent is documented
contemporaneously by a representative
of the Office in accordance with such
procedures;
(C) The resident is unable to
communicate consent to the review and
has no legal representative; or
(D) Access is necessary in order to
investigate a complaint, the resident
representative refuses to consent to the
access, a representative of the Office has
reasonable cause to believe that the
resident representative is not acting in
the best interests of the resident, and the
representative of the Office obtains the
approval of the Ombudsman;
(v) Access to the administrative
records, policies, and documents, to
which the residents have, or the general
public has access, of long-term care
facilities;
(vi) Access of the Ombudsman to,
and, upon request, copies of all
licensing and certification records
maintained by the State with respect to
long-term care facilities; and
(vii) Reaffirmation that the Health
Insurance Portability and
Accountability Act of 1996 (HIPAA)
Privacy Rule, 45 CFR part 160 and 45
CFR part 164, subparts A and E, does
not preclude release by covered entities
of resident private health information or
other resident identifying information to
the Ombudsman program, including but
not limited to residents’ medical, social,
or other records, a list of resident names
and room numbers, or information
collected in the course of a State or
Federal survey or inspection process.
(3) Disclosure. Policies and
procedures regarding disclosure of files,
records, and other information
maintained by the Ombudsman program
must include, but not be limited to:
(i) Provision that the files, records,
and information maintained by the
Ombudsman program may be disclosed
only at the discretion of the
Ombudsman or designee of the
Ombudsman for such purpose and in
accordance with the criteria developed
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by the Ombudsman, as required by
§ 1324.13(e);
(ii) Prohibition of the disclosure of
identifying information of any resident
with respect to whom the Ombudsman
program maintains files, records, or
information, except as otherwise
provided by § 1324.19(b)(5) through (8),
unless:
(A) The resident or the resident
representative communicates informed
consent to the disclosure and the
consent is given in writing or through
the use of auxiliary aids and services;
(B) The resident or resident
representative communicates informed
consent orally, visually, or through the
use of auxiliary aids and services and
such consent is documented
contemporaneously by a representative
of the Office in accordance with such
procedures; or
(C) The disclosure is required by court
order;
(iii) Prohibition of the disclosure of
identifying information of any
complainant with respect to whom the
Ombudsman program maintains files,
records, or information, unless:
(A) The complainant communicates
informed consent to the disclosure and
the consent is given in writing or
through the use of auxiliary aids and
services;
(B) The complainant communicates
informed consent orally, visually, or
through the use of auxiliary aids and
services and such consent is
documented contemporaneously by a
representative of the Office in
accordance with such procedures; or
(C) The disclosure is required by court
order;
(iv) Standard criteria for making
determinations about disclosure of
resident information when the resident
is unable to provide consent and there
is no resident representative or the
resident representative refuses consent
as set forth in § 1324.19(b)(5) through
(8);
(v) Prohibition on requirements for
reporting abuse, neglect, or exploitation
to adult protective services or any other
entity, long-term care facility, or other
concerned person;
(vi) Exclusion of the Ombudsman and
representatives of the Office from abuse
reporting requirements, including when
such reporting would disclose
identifying information of a
complainant or resident without
appropriate consent or court order,
except as otherwise provided in
§ 1324.19(b)(5) through (8); and
(vii) Adherence to the provisions of
paragraph (e)(3) of this section,
regardless of the source of the request
for information or the source of funding
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for the services of the Ombudsman
program, notwithstanding section
705(a)(6)(c) of the Act (42 U.S.C.
3058d(a)(6)(c)).
(4) Conflicts of interest. Policies and
procedures regarding conflicts of
interest must establish mechanisms to
identify and remove or remedy conflicts
of interest as provided in § 1324.21,
including:
(i) Ensuring that no individual, or
member of the immediate family of an
individual, involved in the employment
or appointment of the Ombudsman has
or may have a conflict of interest;
(ii) Requiring that other agencies in
which the Office or local Ombudsman
entities are organizationally located
have policies in place to prohibit the
employment or appointment of an
Ombudsman or a representative of the
Office who has or may have a conflict
that cannot be adequately removed or
remedied;
(iii) Requiring that the Ombudsman
take reasonable steps to refuse, suspend,
or remove designation of an individual
who has a conflict of interest, or who
has a member of the immediate family
who has or may have a conflict of
interest, which cannot be removed or
remedied;
(iv) Establishing the methods by
which the Office and/or State agency
will periodically review and identify
conflicts of the Ombudsman and
representatives of the Office; and
(v) Establishing the actions the Office
and/or State agency will require the
Ombudsman or representatives of the
Office to take in order to remedy or
remove such conflicts.
(5) Systems advocacy. Policies and
procedures related to systems advocacy
must assure that the Office is required
and has sufficient authority to carry out
its responsibility to analyze, comment
on, and monitor the development and
implementation of Federal, State, and
local laws, regulations, and other
government policies and actions that
pertain to long-term care facilities and
services and to the health, safety,
welfare, and rights of residents, and to
recommend any changes in such laws,
regulations, and policies as the Office
determines to be appropriate.
(i) Such procedures must exclude the
Ombudsman and representatives of the
Office from any State lobbying
prohibitions to the extent that such
requirements are inconsistent with
section 712 of the Act (42 U.S.C. 3058g).
(ii) Nothing in this part shall prohibit
the Ombudsman or the State agency or
other agency in which the Office is
organizationally located from
establishing policies which promote
consultation regarding the
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determinations of the Office related to
recommended changes in laws,
regulations, and policies. However, such
a policy shall not require a right to
review or pre-approve positions or
communications of the Office.
(6) Designation. Policies and
procedures related to designation must
establish the criteria and process by
which the Ombudsman shall designate
and/or refuse, suspend, or remove
designation of local Ombudsman
entities and representatives of the
Office.
(i) Such criteria should include, but
not be limited to, the authority to refuse,
suspend, or remove designation a local
Ombudsman entity or representative of
the Office in situations in which an
identified conflict of interest cannot be
removed or remedied as set forth in
§ 1324.21.
(ii) [Reserved]
(7) Grievance process. Policies and
procedures related to grievances must
establish a grievance process for the
receipt and review of grievances
regarding the determinations or actions
of the Ombudsman and representatives
of the Office.
(i) Such process shall include an
opportunity for reconsideration of the
Ombudsman decision to refuse,
suspend, or remove designation of a
local Ombudsman entity or
representative of the Office.
Notwithstanding the grievance process,
the Ombudsman shall make the final
determination to designate or to refuse,
suspend, or remove designation of a
local Ombudsman entity or
representative of the Office.
(ii) [Reserved]
(8) Determinations of the Office.
Policies and procedures related to the
determinations of the Office must
ensure that the Ombudsman, as head of
the Office, shall be able to
independently make determinations and
establish positions of the Office without
interference and shall not be
constrained by or necessarily represent
the determinations or positions of the
State agency or other agency in which
the Office is organizationally located,
regarding:
(i) Disclosure of information
maintained by the Ombudsman program
within the limitations set forth in
section 712(d) of the Act (42 U.S.C.
3058g(d));
(ii) Recommendations to changes in
Federal, State and local laws,
regulations, and other governmental
policies and actions pertaining to the
health, safety, welfare, and rights of
residents; and
(iii) Provision of information to public
and private agencies, legislators, the
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media, and other persons, regarding the
problems and concerns of residents and
recommendations related to the
problems and concerns.
§ 1324.13 Functions and responsibilities of
the State Long-Term Care Ombudsman.
The Ombudsman, as head of the
Office, shall have responsibility and
authority for the leadership and
management of the Office in
coordination with the State agency, and,
where applicable, any other agency
carrying out the Ombudsman program,
as follows.
(a) Functions. The Ombudsman shall,
personally or through representatives of
the Office—
(1) Identify, investigate, and resolve
complaints that—
(i) Are made by, or on behalf of,
residents; and
(ii) Relate to action, inaction, or
decisions, that may adversely affect the
health, safety, welfare, or rights of
residents (including the welfare and
rights of residents with respect to the
appointment and activities of resident
representatives) of—
(A) Providers, or representatives of
providers, of long-term care;
(B) Public agencies; or
(C) Health and social service agencies.
(2) Provide services to protect the
health, safety, welfare, and rights of the
residents;
(3) Inform residents about means of
obtaining services provided by the
Ombudsman program;
(4) Ensure that residents have regular
and timely access to the services
provided through the Ombudsman
program and that residents and
complainants receive timely responses
from representatives of the Office to
requests for information and
complaints;
(5) Represent the interests of residents
before governmental agencies, assure
that individual residents have access to,
and pursue (as the Ombudsman
determines as necessary and consistent
with resident interests) administrative,
legal, and other remedies to protect the
health, safety, welfare, and rights of
residents;
(6) Provide administrative and
technical assistance to representatives of
the Office and agencies hosting local
Ombudsman entities;
(7)(i) Analyze, comment on, and
monitor the development and
implementation of Federal, State, and
local laws, regulations, and other
governmental policies and actions, that
pertain to the health, safety, welfare,
and rights of the residents, with respect
to the adequacy of long-term care
facilities and services in the State;
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(ii) Recommend any changes in such
laws, regulations, policies, and actions
as the Office determines to be
appropriate; and
(iii) Facilitate public comment on the
laws, regulations, policies, and actions;
(iv) Provide leadership to Statewide
systems advocacy efforts of the Office
on behalf of long-term care facility
residents, including coordination of
systems advocacy efforts carried out by
representatives of the Office; and
(v) Provide information to public and
private agencies, legislators, the media,
and other persons, regarding the
problems and concerns of residents and
recommendations related to the
problems and concerns.
(vi) Such determinations and
positions shall be those of the Office
and shall not necessarily represent the
determinations or positions of the State
agency or other agency in which the
Office is organizationally located.
(vii) In carrying out systems advocacy
efforts of the Office on behalf of longterm care facility residents and pursuant
to the receipt of grant funds under the
Act, the provision of information,
recommendations of changes of laws to
legislators, and recommendations of
changes to government agency
regulations and policies by the
Ombudsman or representatives of the
Office do not constitute lobbying
activities as defined by 45 CFR part 93.
(8) Coordinate with and promote the
development of citizen organizations
consistent with the interests of
residents; and
(9) Promote, provide technical
support for the development of, and
provide ongoing support as requested by
resident and family councils to protect
the well-being and rights of residents;
and
(b) Responsibilities. The Ombudsman
shall be the head of a unified Statewide
long-term care Ombudsman program
and shall:
(1) Establish or recommend policies,
procedures, and standards for
administration of the Ombudsman
program pursuant to § 1324.11(e);
(2) Require representatives of the
Office to fulfill the duties set forth in
§ 1324.19 in accordance with
Ombudsman program policies and
procedures.
(c) Designation. The Ombudsman
shall determine designation and refusal,
suspension, or removal of designation,
of local Ombudsman entities and
representatives of the Office pursuant to
section 712(a)(5) of the Act (42 U.S.C.
3058g(a)(5)) and the policies and
procedures set forth in § 1324.11(e)(6).
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(1) If an Ombudsman chooses to
designate local Ombudsman entities, the
Ombudsman shall:
(i) Designate local Ombudsman
entities to be organizationally located
within public or non-profit private
entities;
(ii) Review and approve plans or
contracts governing local Ombudsman
entity operations, including, where
applicable, through area agency on
aging plans, in coordination with the
State agency; and
(iii) Monitor, on a regular basis, the
Ombudsman program performance of
local Ombudsman entities.
(2) The Ombudsman shall establish
procedures for training for certification
and continuing education of the
representatives of the Office, based on
and consistent with standards
established by the Director of the Office
of Long-Term Care Ombudsman
Programs as described in section 201(d)
of the Act (42 U.S.C. 3011(d)) and set
forth by the Assistant Secretary for
Aging, in consultation with residents,
resident representatives, citizen
organizations, long-term care providers,
and the State agency, that—
(i) Specify a minimum number of
hours of initial training;
(ii) Specify the content of the training,
including training relating to Federal,
State, and local laws, regulations, and
policies, with respect to long-term care
facilities in the State; investigative and
resolution techniques; and such other
matters as the Office determines to be
appropriate;
(iii) Specify that all program staff or
volunteers who have access to residents,
files, records, and other information of
the Ombudsman program subject to
disclosure requirements shall undergo
training and certification to be
designated as representatives of the
Office; and
(iv) Specify an annual number of
hours of in-service training for all
representatives of the Office;
(3) Prohibit any representative of the
Office from carrying out the duties
described in § 1324.19 unless the
representative—
(i) Has received the training required
under paragraph (c)(2) of this section or
is performing such duties under
supervision of the Ombudsman or a
designated representative of the Office
as part of certification training
requirements; and
(ii) Has been approved by the
Ombudsman as qualified to carry out
the activity on behalf of the Office;
(4) The Ombudsman shall investigate
allegations of misconduct by
representatives of the Office in the
performance of Ombudsman program
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duties and, as applicable, coordinate
such investigations with the State
agency in which the Office is
organizationally located, agency hosting
the local Ombudsman entity and/or the
local Ombudsman entity.
(5) Policies, procedures, or practices
which the Ombudsman determines to be
in conflict with the laws, policies, or
procedures governing the Ombudsman
program shall be sufficient grounds for
refusal, suspension, or removal of
designation of the representative of the
Office and/or the local Ombudsman
entity.
(d) Ombudsman program
information. The Ombudsman shall
manage the files, records, and other
information of the Ombudsman
program, whether in physical,
electronic, or other formats, including
information maintained by
representatives of the Office and local
Ombudsman entities pertaining to the
cases and activities of the Ombudsman
program. Such files, records, and other
information are the property of the
Office. Nothing in this provision shall
prohibit a representative of the Office or
a local Ombudsman entity from
maintaining such information in
accordance with Ombudsman program
requirements. All program staff or
volunteers who access the files, records,
and other information of the
Ombudsman program subject to
disclosure requirements shall undergo
training and certification to be
designated as representatives of the
Office.
(e) Disclosure. In making
determinations regarding the disclosure
of files, records, and other information
maintained by the Ombudsman
program, the Ombudsman shall:
(1) Have the sole authority to make or
delegate determinations concerning the
disclosure of the files, records, and
other information maintained by the
Ombudsman program. The Ombudsman
shall comply with section 712(d) of the
Act (42 U.S.C. 3058g(d)) in responding
to requests for disclosure of files,
records, and other information,
regardless of the format of such file,
record, or other information, the source
of the request, and the sources of
funding to the Ombudsman program;
(2) Develop and adhere to criteria to
guide the Ombudsman’s discretion in
determining whether to disclose the
files, records, or other information of the
Office. Criteria for disclosure of records
shall consider if the disclosure has the
potential to cause:
(i) Retaliation against residents,
complainants, or witnesses,
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(ii) Undermining of the working
relationships between the Ombudsman
program, facilities, or other agencies; or
(iii) Undermining of other official
duties of the program;
(3) Develop and adhere to a process
for the appropriate disclosure of
information maintained by the Office,
including:
(i) Classification of at least the
following types of files, records, and
information: medical, social, and other
records of residents; administrative
records, policies, and documents of
long-term care facilities; licensing and
certification records maintained by the
State with respect to long-term care
facilities; and data collected in the
Ombudsman program reporting system;
(ii) Identification of the appropriate
individual designee or category of
designee, if other than the Ombudsman,
authorized to determine the disclosure
of specific categories of information in
accordance with the criteria described
in paragraph (e) of this section;
(f) Fiscal management. The
Ombudsman shall determine the use of
the fiscal resources appropriated or
otherwise available for the operation of
the Office. Where local Ombudsman
entities are designated, the Ombudsman
shall approve the allocations of Federal
and State funds provided to such
entities, subject to applicable Federal
and State laws and policies. The
Ombudsman shall determine that
program budgets and expenditures of
the Office and local Ombudsman
entities are consistent with laws,
policies, and procedures governing the
Ombudsman program.
(g) Annual report. In addition to the
annual submission of the National
Ombudsman Reporting System report,
the Ombudsman shall independently
develop and provide final approval of
an annual report as set forth in section
712(h)(1) of the Act (42 U.S.C.
3058g(h)(1)) and as otherwise required
by the Assistant Secretary.
(1) Such report shall:
(i) Describe the activities carried out
by the Office in the year for which the
report is prepared;
(ii) Contain analysis of Ombudsman
program data;
(iii) Describe evaluation of the
problems experienced by, and the
complaints made by or on behalf of,
residents;
(iv) Contain policy, regulatory, and/or
legislative recommendations for
improving quality of the care and life of
the residents; protecting the health,
safety, welfare, and rights of the
residents; and resolving resident
complaints and identified problems or
barriers;
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(v) Contain analysis of the success of
the Ombudsman program, including
success in providing services to
residents of assisted living, board and
care facilities, and other similar adult
care facilities; and
(vi) Describe barriers that prevent the
optimal operation of the Ombudsman
program.
(2) The Ombudsman shall make such
report available to the public and
submit it to the Assistant Secretary, the
chief executive officer of the State, the
State legislature, the State agency
responsible for licensing or certifying
long-term care facilities, and other
appropriate governmental entities.
(h) Memoranda of understanding.
Through adoption of memoranda of
understanding or other means, the
Ombudsman shall lead State-level
coordination and support appropriate
local Ombudsman entity coordination,
between the Ombudsman program and
other entities with responsibilities
relevant to the health, safety, well-being,
or rights of residents of long-term care
facilities, including:
(1) The required adoption of
memoranda of understanding between
the Ombudsman program and:
(i) Legal assistance programs provided
under section 306(a)(2)(C) of the Act (42
U.S.C. 3026(a)(2)(C)), addressing at a
minimum referral processes and
strategies to be used when the
Ombudsman program and a legal
assistance program are both providing
program services to a resident.
(ii) Facility and long-term care
provider licensure and certification
programs, addressing at minimum
communication protocols and
procedures to share information
including procedures for access to
copies of licensing and certification
records maintained by the State with
respect to long-term care facilities;
(2) The recommended adoption of
memoranda of understanding or other
means between the Ombudsman
program and:
(i) Area agency on aging programs;
(ii) Aging and disability resource
centers;
(iii) Adult protective services
programs;
(iv) Protection and advocacy systems,
as designated by the State, and as
established under the Developmental
Disabilities Assistance and Bill of Rights
Act of 2000 (42 U.S.C. 15001 et seq.);
(v) The State Medicaid fraud control
unit, as defined in section 1903(q) of the
Social Security Act (42 U.S.C. 1396b(q));
(vi) Victim assistance programs;
(vii) State and local law enforcement
agencies;
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(viii) Courts of competent jurisdiction;
and
(ix) The State Legal Assistance
Developer as provided under section
731 of the Act (42 U.S.C. 3058j) and as
set forth in subpart C.
(i) Other activities. The Ombudsman
shall carry out such other activities as
the Assistant Secretary determines to be
appropriate.
§ 1324.15 State agency responsibilities
related to the Ombudsman program.
(a) Compliance. In addition to the
responsibilities set forth in part 1321 of
this chapter, the State agency shall
ensure that the Ombudsman complies
with the relevant provisions of the Act
and of this rule.
(b) Authority and access. The State
agency shall ensure, through the
development of policies, procedures,
and other means, consistent with
§ 1324.11(e)(2), that the Ombudsman
program has sufficient authority and
access to facilities, residents, and
information needed to fully perform all
of the functions, responsibilities, and
duties of the Office.
(c) Training. The State agency shall
provide opportunities for training for
the Ombudsman and representatives of
the Office in order to maintain expertise
to serve as effective advocates for
residents. The State agency may utilize
funds appropriated under Title III and/
or Title VII of the Act designated for
direct services in order to provide
access to such training opportunities.
(d) Personnel supervision and
management. The State agency shall
provide personnel supervision and
management for the Ombudsman and
representatives of the Office who are
employees of the State agency. Such
management shall include an
assessment of whether the Office is
performing all of its functions under the
Act.
(e) State agency monitoring. The State
agency shall provide monitoring, as
required by § 1321.9(b) of this chapter,
including but not limited to fiscal
monitoring, where the Office and/or
local Ombudsman entity is
organizationally located within an
agency under contract or other
arrangement with the State agency.
Such monitoring shall include an
assessment of whether the Ombudsman
program is performing all of the
functions, responsibilities and duties set
forth in §§ 1324.13 and 1324.19. The
State agency may make reasonable
requests for reports, including
aggregated data regarding Ombudsman
program activities, to meet the
requirements of this provision.
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(f) Disclosure limitations. The State
agency shall ensure that any review of
files, records, or other information
maintained by the Ombudsman program
is consistent with the disclosure
limitations set forth in §§ 1324.11(e)(3)
and 1324.13(e).
(g) State and area plans on aging. The
State agency shall integrate the goals
and objectives of the Office into the
State plan and coordinate the goals and
objectives of the Office with those of
other programs established under Title
VII of the Act and other State elder
rights, disability rights, and elder justice
programs, including, but not limited to,
legal assistance programs provided
under section 306(a)(2)(C) of the Act (42
U.S.C. 3026(a)(2)(C), to promote
collaborative efforts and diminish
duplicative efforts. Where applicable,
the State agency shall require inclusion
of goals and objectives of local
Ombudsman entities into area plans on
aging.
(h) Elder rights leadership. The State
agency shall provide elder rights
leadership. In so doing, it shall require
the coordination of Ombudsman
program services with the activities of
other programs authorized by Title VII
of the Act, as well as other State and
local entities with responsibilities
relevant to the health, safety, well-being,
or rights of older adults, including
residents of long-term care facilities as
set forth in § 1324.13(h).
(i) Interference, retaliation, and
reprisals. The State agency shall:
(1) Ensure that it has mechanisms to
prohibit and investigate allegations of
interference, retaliation, and reprisals:
(i) By a long-term care facility, other
entity, or individual with respect to any
resident, employee, or other person for
filing a complaint with, providing
information to, or otherwise cooperating
with any representative of the Office; or
(ii) By a long-term care facility, other
entity or individual against the
Ombudsman or representatives of the
Office for fulfillment of the functions,
responsibilities, or duties enumerated at
§§ 1324.13 and 1324.19; and
(2) Provide for appropriate sanctions
with respect to interference, retaliation,
and reprisals.
(j) Legal counsel. (1) The State agency
shall ensure that:
(i) Legal counsel for the Ombudsman
program is adequate, available, is
without conflict of interest (as defined
by the State ethical standards governing
the legal profession), and has
competencies relevant to the legal needs
of:
(A) The program, in order to provide
consultation and/or representation as
needed to assist the Ombudsman and
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representatives of the Office in the
performance of their official functions,
responsibilities, and duties, including
complaint resolution and systems
advocacy. Legal representation,
arranged by or with the approval of the
Ombudsman, is provided to the
Ombudsman or any representative of
the Office against whom suit or other
legal action is brought or threatened to
be brought in connection with the
performance of official duties.
(B) Residents, in order to provide
consultation and representation as
needed for the Ombudsman program to
protect the health, safety, welfare, and
rights of residents.
(ii) The Ombudsman and
representatives of the Office assist
residents in seeking administrative,
legal, and other appropriate remedies. In
so doing, the Ombudsman shall
coordinate with the Legal Assistance
Developer, legal services providers, and
victim assistance services to promote
the availability of legal counsel to
residents.
(2) Such legal counsel may be
provided by one or more entities,
depending on the nature of the
competencies and services needed and
as necessary to avoid conflicts of
interest (as defined by the State ethical
standards governing the legal
profession). At a minimum, the Office
shall have access to an attorney
knowledgeable about the Federal and
State laws protecting the rights of
residents and governing long-term care
facilities.
(3) Legal representation of the
Ombudsman program by the
Ombudsman or representative of the
Office who is a licensed attorney shall
not by itself constitute sufficiently
adequate legal counsel.
(4) The communications between the
Ombudsman and their legal counsel are
subject to attorney-client privilege.
(k) Fiscal management. The State
agency shall ensure that:
(1) The Ombudsman receives
notification of all sources of funds
received by the State agency that are
allocated or appropriated to the
Ombudsman program and provides
information on any requirements of the
funds, and the Ombudsman is
supported in their determination of the
use of funds;
(2) The Ombudsman has full authority
to determine the use of fiscal resources
appropriated or otherwise available for
the operation of the Office;
(3) Where local Ombudsman entities
are designated, the Ombudsman
approves the allocations of Federal and
State funds to such entities, prior to any
distribution of such funds, subject to
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applicable Federal and State laws and
policies; and
(4) The Ombudsman determines that
program budgets and expenditures of
the Office and local Ombudsman
entities are consistent with laws,
policies, and procedures governing the
Ombudsman program.
(l) State agency requirements of the
Office. The State agency shall require
the Office to:
(1) Develop and provide final
approval of an annual report as set forth
in section 712(h)(1) of the Act (42 U.S.C.
3058g(h)(1)) and § 1324.13(g) and as
otherwise required by the Assistant
Secretary.
(2) Analyze, comment on, and
monitor the development and
implementation of Federal, State, and
local laws, regulations, and other
government policies and actions that
pertain to long-term care facilities and
services, and to the health, safety,
welfare, and rights of residents, in the
State, and recommend any changes in
such laws, regulations, and policies as
the Office determines to be appropriate;
(3) Provide such information as the
Office determines to be necessary to
public and private agencies, legislators,
the media, and other persons, regarding
the problems and concerns of
individuals residing in long-term care
facilities; and recommendations related
to such problems and concerns;
(4) Establish procedures for the
training of the representatives of the
Office, as set forth in § 1324.13(c)(2);
and
(5) Coordinate Ombudsman program
services with entities with
responsibilities relevant to the health,
safety, welfare, and rights of residents of
long-term care facilities, as set forth in
§ 1324.13(h).
§ 1324.17 Responsibilities of agencies
hosting local Ombudsman entities.
(a) The agency in which a local
Ombudsman entity is organizationally
located shall be responsible for the
personnel management, but not the
programmatic oversight, of
representatives, including employee and
volunteer representatives, of the Office.
(b) The agency in which a local
Ombudsman entity is organizationally
located shall not have personnel
policies or practices which prohibit the
representatives of the Office from
performing the duties, or from adhering
to the access, confidentiality, and
disclosure requirements of section 712
of the Act (42 U.S.C. 3058g), as
implemented through this rule and the
policies and procedures of the Office.
(1) Policies, procedures, and
practices, including personnel
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management practices of the host
agency, which the Ombudsman
determines conflict with the laws or
policies governing the Ombudsman
program shall be sufficient grounds for
the refusal, suspension, or removal of
the designation of local Ombudsman
entity by the Ombudsman.
(2) Nothing in this provision shall
prohibit the host agency from requiring
that the representatives of the Office
adhere to the personnel policies and
procedures of the agency which are
otherwise lawful.
§ 1324.19 Duties of the representatives of
the Office.
In carrying out the duties of the
Office, the Ombudsman may designate
an entity as a local Ombudsman entity
and may designate an employee or
volunteer of the local Ombudsman
entity as a representative of the Office.
Representatives of the Office may also
be designated employees or volunteers
within the Office.
(a) Duties. An individual so
designated as a representative of the
Office shall, in accordance with the
policies and procedures established by
the Office and the State agency:
(1) Identify, investigate, and resolve
complaints made by or on behalf of
residents that relate to action, inaction,
or decisions, that may adversely affect
the health, safety, welfare, or rights of
the residents;
(2) Provide services to protect the
health, safety, welfare, and rights of
residents;
(3) Ensure that residents in the service
area of the local Ombudsman entity
have regular and timely access to the
services provided through the
Ombudsman program and that residents
and complainants receive timely
responses to requests for information
and complaints;
(4) Represent the interests of residents
before government agencies and assure
that individual residents have access to,
and pursue (as the representative of the
Office determines necessary and
consistent with resident interest)
administrative, legal, and other
remedies to protect the health, safety,
welfare, and rights of the residents;
(5)(i) Review, and if necessary,
comment on any existing and proposed
laws, regulations, and other government
policies and actions, that pertain to the
rights and well-being of residents; and
(ii) Facilitate the ability of the public
to comment on the laws, regulations,
policies, and actions;
(6) Promote, provide technical
support for the development of, and
provide ongoing support as requested by
resident and family councils; and
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(7) Carry out other activities that the
Ombudsman determines to be
appropriate.
(b) Complaint processing. (1) With
respect to identifying, investigating and
resolving complaints, and regardless of
the source of the complaint (i.e.,
complainant), the Ombudsman and the
representatives of the Office serve the
resident of a long-term care facility. The
Ombudsman or representative of the
Office shall investigate a complaint,
including but not limited to a complaint
related to abuse, neglect, or exploitation,
for the purposes of resolving the
complaint to the resident’s satisfaction
and of protecting the health, welfare,
and rights of the resident. The
Ombudsman or representative of the
Office may identify, investigate and
resolve a complaint impacting multiple
residents or all residents of a facility.
(2) Regardless of the source of the
complaint (i.e., the complainant),
including when the source is the
Ombudsman or representative of the
Office, the Ombudsman or
representative of the Office must
support and maximize resident
participation in the process of resolving
the complaint as follows:
(i) The Ombudsman or representative
of Office shall offer privacy to the
resident for the purpose of
confidentially providing information
and hearing, investigating and resolving
complaints.
(ii) The Ombudsman or representative
of the Office shall discuss the complaint
with the resident (and, if the resident is
unable to communicate informed
consent, the resident’s representative) in
order to:
(A) Determine the perspective of the
resident (or resident representative,
where applicable) of the complaint;
(B) Request the resident (or resident
representative, where applicable) to
communicate informed consent in order
to investigate the complaint;
(C) Determine the wishes of the
resident (or resident representative,
where applicable) with respect to
resolution of the complaint, including
whether the allegations are to be
reported and, if so, whether
Ombudsman or representative of the
Office may disclose resident identifying
information or other relevant
information to the facility and/or
appropriate agencies. Such report and
disclosure shall be consistent with
paragraph (b)(3) of this section;
(D) Advise the resident (and resident
representative, where applicable) of the
resident’s rights;
(E) Work with the resident (or
resident representative, where
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applicable) to develop a plan of action
for resolution of the complaint;
(F) Investigate the complaint to
determine whether the complaint can be
verified; and
(G) Determine whether the complaint
is resolved to the satisfaction of the
resident (or resident representative,
where applicable).
(iii) Where the resident is unable to
communicate informed consent, and has
no resident representative, the
Ombudsman or representative of the
Office shall:
(A) Take appropriate steps to
investigate and work to resolve the
complaint in order to protect the health,
safety, welfare and rights of the resident;
and
(B) Determine whether the complaint
was resolved to the satisfaction of the
complainant.
(iv) In determining whether to rely
upon a resident representative to
communicate or make determinations
on behalf of the resident related to
complaint processing, the Ombudsman
or representative of the Office shall
ascertain the extent of the authority that
has been granted to the resident
representative under court order (in the
case of a guardian or conservator), by
power of attorney or other document by
which the resident has granted authority
to the representative, or under other
applicable State or Federal law.
(3) The Ombudsman or representative
of the Office may provide information
regarding the complaint to another
agency in order for such agency to
substantiate the facts for regulatory,
protective services, law enforcement, or
other purposes so long as the
Ombudsman or representative of the
Office adheres to the disclosure
requirements of section 712(d) of the
Act (42 U.S.C. 3058g(d)) and the
procedures set forth in § 1324.11(e)(3).
(i) Where the goals of a resident or
resident representative are for
regulatory, protective services or law
enforcement action, and the
Ombudsman or representative of the
Office determines that the resident or
resident representative has
communicated informed consent to the
Office, the Office must assist the
resident or resident representative in
contacting the appropriate agency and/
or disclose the information for which
the resident has provided consent to the
appropriate agency for such purposes.
(ii) Where the goals of a resident or
resident representative can be served by
disclosing information to a facility
representative and/or referrals to an
entity other than those referenced in
paragraph (b)(3)(i) of this section, and
the Ombudsman or representative of the
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Office determines that the resident or
resident representative has
communicated informed consent to the
Ombudsman program, the Ombudsman
or representative of the Office may assist
the resident or resident representative in
contacting the appropriate facility
representative or the entity, provide
information on how a resident or
representative may obtain contact
information of such facility
representatives or entities, and/or
disclose the information for which the
resident has provided consent to an
appropriate facility representative or
entity, consistent with Ombudsman
program procedures.
(iii) In order to comply with the
wishes of the resident, (or, in the case
where the resident is unable to
communicate informed consent, the
wishes of the resident representative),
the Ombudsman and representatives of
the Office shall not report suspected
abuse, neglect or exploitation of a
resident when a resident or resident
representative has not communicated
informed consent to such report except
as set forth in paragraphs (b)(5) through
(7) of this section, notwithstanding State
laws to the contrary.
(4) For purposes of paragraphs (b)(1)
through (3) of this section,
communication of informed consent
may be made in writing, including
through the use of auxiliary aids and
services. Alternatively, communication
may be made orally or visually,
including through the use of auxiliary
aids and services, and such consent
must be documented
contemporaneously by the Ombudsman
or a representative of the Office, in
accordance with the procedures of the
Office;
(5) For purposes of paragraphs (b)(1)
through (3) of this section, if a resident
is unable to communicate his or her
informed consent, or perspective on the
extent to which the matter has been
satisfactorily resolved, the Ombudsman
or representative of the Office may rely
on the communication by a resident
representative of informed consent and/
or perspective regarding the resolution
of the complaint if the Ombudsman or
representative of the Office has no
reasonable cause to believe that the
resident representative is not acting in
the best interests of the resident.
(6) For purposes of paragraphs (b)(1)
through (3) of this section, the
procedures for disclosure, as required
by § 1324.11(e)(3), shall provide that the
Ombudsman or representative of the
Office may refer the matter and disclose
resident-identifying information to the
appropriate agency or agencies for
regulatory oversight; protective services;
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access to administrative, legal, or other
remedies; and/or law enforcement
action in the following circumstances:
(i) The resident is unable to
communicate informed consent to the
Ombudsman or representative of the
Office;
(ii) The resident has no resident
representative;
(iii) The Ombudsman or
representative of the Office has
reasonable cause to believe that an
action, inaction or decision may
adversely affect the health, safety,
welfare, or rights of the resident;
(iv) The Ombudsman or
representative of the Office has no
evidence indicating that the resident
would not wish a referral to be made;
(v) The Ombudsman or representative
of the Office has reasonable cause to
believe that it is in the best interest of
the resident to make a referral; and
(vi) The representative of the Office
obtains the approval of the Ombudsman
or otherwise follows the policies and
procedures of the Office described in
paragraph (b)(9) of this section.
(7) For purposes of paragraphs (b)(1)
through (3) of this section, the
procedures for disclosure, as required
by § 1324.11(e)(3), shall provide that,
the Ombudsman or representative of the
Office may refer the matter and disclose
resident-identifying information to the
appropriate agency or agencies for
regulatory oversight; protective services;
access to administrative, legal, or other
remedies; and/or law enforcement
action in the following circumstances:
(i) The resident is unable to
communicate informed consent to the
Ombudsman or representative of the
Office and the Ombudsman or
representative of the Office has
reasonable cause to believe that the
resident representative has taken an
action, inaction or decision that may
adversely affect the health, safety,
welfare, or rights of the resident;
(ii) The Ombudsman or representative
of the Office has no evidence indicating
that the resident would not wish a
referral to be made;
(iii) The Ombudsman or
representative of the Office has
reasonable cause to believe that it is in
the best interest of the resident to make
a referral; and
(iv) The representative of the
Ombudsman obtains the approval of the
Ombudsman.
(8) The procedures for disclosure, as
required by § 1324.11(e)(3), shall
provide that, if the Ombudsman or
representative of the Office personally
witnesses suspected abuse, gross
neglect, or exploitation of a resident, the
Ombudsman or representative of the
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Office shall seek communication of
informed consent from such resident to
disclose resident-identifying
information to appropriate agencies;
(i) Where such resident is able to
communicate informed consent, or has
a resident representative available to
provide informed consent, the
Ombudsman or representative of the
Office shall follow the direction of the
resident or resident representative as set
forth paragraphs (b)(1) through (3) of
this section; and
(ii) Where the resident is unable to
communicate informed consent, and has
no resident representative available to
provide informed consent, the
Ombudsman or representative of the
Office shall open a case with the
Ombudsman or representative of the
Office as the complainant, follow the
Ombudsman program’s complaint
resolution procedures, and shall refer
the matter and disclose identifying
information of the resident to the
management of the facility in which the
resident resides and/or to the
appropriate agency or agencies for
substantiation of abuse, gross neglect or
exploitation in the following
circumstances:
(A) The Ombudsman or representative
of the Office has no evidence indicating
that the resident would not wish a
referral to be made;
(B) The Ombudsman or representative
of the Office has reasonable cause to
believe that disclosure would be in the
best interest of the resident; and
(C) The representative of the Office
obtains the approval of the Ombudsman
or otherwise follows the policies and
procedures of the Office described in
paragraph (b)(9) of this section.
(iii) In addition, the Ombudsman or
representative of the Office, following
the policies and procedures of the Office
described in paragraph (b)(9) of this
section, may report the suspected abuse,
gross neglect, or exploitation to other
appropriate agencies for regulatory
oversight; protective services; access to
administrative, legal, or other remedies;
and/or law enforcement action.
(9) Prior to disclosing residentidentifying information pursuant to
paragraph (b)(6) or (8) of this section, a
representative of the Office must obtain
approval by the Ombudsman or,
alternatively, follow policies and
procedures of the Office which provide
for such disclosure.
(i) Where the policies and procedures
require Ombudsman approval, they
shall include a time frame in which the
Ombudsman is required to
communicate approval or disapproval
in order to assure that the representative
of the Office has the ability to promptly
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take actions to protect the health, safety,
welfare or rights of residents.
(ii) Where the policies and procedures
do not require Ombudsman approval
prior to disclosure, they shall require
that the representative of the Office
promptly notify the Ombudsman of any
disclosure of resident-identifying
information under the circumstances set
forth in paragraph (b)(6) or (8) of this
section.
(iii) Disclosure of resident-identifying
information under paragraph (b)(7) of
this section shall require Ombudsman
approval.
§ 1324.21
Conflicts of interest.
The State agency and the Ombudsman
shall consider both the organizational
and individual conflicts of interest that
may impact the effectiveness and
credibility of the work of the Office. In
so doing, both the State agency and the
Ombudsman shall be responsible to
identify actual and potential conflicts
and, where a conflict has been
identified, to remove or remedy such
conflict as set forth in paragraphs (b)
and (d) of this section.
(a) Identification of organizational
conflicts. In identifying conflicts of
interest pursuant to section 712(f) of the
Act (42 U.S.C. 3058g(f)), the State
agency and the Ombudsman shall
consider the organizational conflicts
that may impact the effectiveness and
credibility of the work of the Office.
Organizational conflicts of interest
include, but are not limited to,
placement of the Office, or requiring
that an Ombudsman or representative of
the Office perform conflicting activities,
in an organization that:
(1) Is responsible for licensing,
surveying, or certifying long-term care
services, including facilities;
(2) Is an association (or an affiliate of
such an association) of long-term care
facilities, or of any other residential
facilities for older individuals or
individuals with disabilities;
(3) Has any ownership or investment
interest (represented by equity, debt, or
other financial relationship) in, or
receives grants or donations from, a
long-term care facility;
(4) Has governing board members
with any ownership, investment, or
employment interest in long-term care
facilities;
(5) Provides long-term care to
residents of long-term care facilities,
including the provision of personnel for
long-term care facilities or the operation
of programs which control access to or
services for long-term care facilities;
(6) Provides long-term care services,
including programs carried out under a
Medicaid waiver approved under
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section 1115 of the Social Security Act
(42 U.S.C. 1315) or under subsection (b)
or (c) of section 1915 of the Social
Security Act (42 U.S.C. 1396n), or under
a Medicaid State plan amendment
under section 1905(a) or subsection (i),
(j), or (k) of section 1915 of the Social
Security Act;
(7) Provides long-term care
coordination or case management,
including for residents of long-term care
facilities;
(8) Sets reimbursement rates for longterm care facilities;
(9) Sets reimbursement rates for longterm care services;
(10) Provides adult protective
services;
(11) Is responsible for eligibility
determinations for the Medicaid
program carried out under title XIX of
the Social Security Act;
(12) Is responsible for eligibility
determinations regarding Medicaid or
other public benefits for residents of
long-term care facilities;
(13) Conducts preadmission screening
for long-term care facility admission;
(14) Makes decisions regarding
admission or discharge of individuals to
or from long-term care facilities; or
(15) Provides guardianship,
conservatorship or other fiduciary or
surrogate decision-making services for
residents of long-term care facilities.
(b) Removing or remedying
organizational conflicts. The State
agency and the Ombudsman shall
identify and take steps to remove or
remedy conflicts of interest between the
Office and the State agency or other
agency carrying out the Ombudsman
program.
(1) The Ombudsman shall identify
organizational conflicts of interest in the
Ombudsman program and describe
steps taken to remove or remedy
conflicts within the annual report
submitted to the Assistant Secretary
through the National Ombudsman
Reporting System.
(2) Where the Office is located within
or otherwise organizationally attached
to the State agency, the State agency
shall:
(i) Take reasonable steps to avoid
internal conflicts of interest;
(ii) Establish a process for review and
identification of internal conflicts;
(iii) Take steps to remove or remedy
conflicts;
(iv) Ensure that no individual, or
member of the immediate family of an
individual, involved in the designating,
appointing, otherwise selecting or
terminating the Ombudsman is subject
to a conflict of interest; and
(v) Assure that the Ombudsman has
disclosed such conflicts and described
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steps taken to remove or remedy
conflicts within the annual report
submitted to the Assistant Secretary
through the National Ombudsman
Reporting System.
(3) Where a State agency is unable to
adequately remove or remedy a conflict,
it shall carry out the Ombudsman
program by contract or other
arrangement with a public agency or
nonprofit private organization, pursuant
to section 712(a)(4) of the Act (42 U.S.C.
3058g(a)(4)). The State agency may not
enter into a contract or other
arrangement to carry out the
Ombudsman program if the other entity,
and may not operate the Office directly
if it:
(i) Is responsible for licensing,
surveying, or certifying long-term care
facilities;
(ii) Is an association (or an affiliate of
such an association) of long-term care
facilities, or of any other residential
facilities for older individuals or
individuals with disabilities; or
(iii) Has any ownership, operational,
or investment interest (represented by
equity, debt, or other financial
relationship) in a long-term care facility.
(4) Where the State agency carries out
the Ombudsman program by contract or
other arrangement with a public agency
or nonprofit private organization,
pursuant to section 712(a)(4) of the Act
(42 U.S.C. 3058g(a)(4)), the State agency
shall:
(i) Prior to contracting or making
another arrangement, take reasonable
steps to avoid conflicts of interest in
such agency or organization which is to
carry out the Ombudsman program and
to avoid conflicts of interest in the State
agency’s oversight of the contract or
arrangement;
(ii) Establish a process for periodic
review and identification of conflicts;
(iii) Establish criteria for approval of
steps taken by the agency or
organization to remedy or remove
conflicts;
(iv) Require that such agency or
organization have a process in place to:
(A) Take reasonable steps to avoid
conflicts of interest, and
(B) Disclose identified conflicts and
steps taken to remove or remedy
conflicts to the State agency for review
and approval.
(5) Where an agency or organization
carrying out the Ombudsman program
by contract or other arrangement
develops a conflict and is unable to
adequately remove or remedy a conflict,
the State agency shall either operate the
Ombudsman program directly or by
contract or other arrangement with
another public agency or nonprofit
private organization.
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(6) Where local Ombudsman entities
provide Ombudsman services, the
Ombudsman shall:
(i) Prior to designating or renewing
designation, take reasonable steps to
avoid conflicts of interest in any agency
which may host a local Ombudsman
entity.
(ii) Establish a process for periodic
review and identification of conflicts of
interest with the local Ombudsman
entity in any agencies hosting a local
Ombudsman entity,
(iii) Require that such agencies
disclose identified conflicts of interest
with the local Ombudsman entity and
steps taken to remove or remedy
conflicts within such agency to the
Ombudsman,
(iv) Establish criteria for approval of
steps taken to remedy or remove
conflicts in such agencies, and
(v) Establish a process for review of
and criteria for approval of plans to
remove or remedy conflicts with the
local Ombudsman entity in such
agencies.
(7) Failure of an agency hosting a
local Ombudsman entity to disclose a
conflict to the Office or inability to
adequately remove or remedy a conflict
shall constitute grounds for refusal,
suspension or removal of designation of
the local Ombudsman entity by the
Ombudsman.
(c) Identifying individual conflicts of
interest. (1) In identifying conflicts of
interest pursuant to section 712(f) of the
Act (42 U.S.C. 3058g(f)), the State
agency and the Ombudsman shall
consider individual conflicts that may
impact the effectiveness and credibility
of the work of the Office.
(2) Individual conflicts of interest for
an Ombudsman, representatives of the
Office, and members of their immediate
family include, but are not limited to:
(i) Direct involvement in the licensing
or certification of a long-term care
facility or of a provider of a long-term
care service;
(ii) Ownership, operational, or
investment interest (represented by
equity, debt, or other financial
relationship) in an existing or proposed
long-term care facility or a long-term
care service;
(iii) Employment of an individual by,
or participation in the management of,
a long-term care facility or a related
organization, in the service area or by
the owner or operator of any long-term
care facility in the service area;
(iv) Receipt of, or right to receive,
directly or indirectly, remuneration (in
cash or in kind) under a compensation
arrangement with an owner or operator
of a long-term care facility;
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(v) Accepting gifts or gratuities of
significant value from a long-term care
facility or its management, a resident or
a resident representative of a long-term
care facility in which the Ombudsman
or representative of the Office provides
services (except where there is a
personal relationship with a resident or
resident representative which is
separate from the individual’s role as
Ombudsman or representative of the
Office);
(vi) Accepting money or any other
consideration from anyone other than
the Office, or an entity approved by the
Ombudsman, for the performance of an
act in the regular course of the duties of
the Ombudsman or the representatives
of the Office without Ombudsman
approval;
(vii) Serving as guardian, conservator
or in another fiduciary or surrogate
decision-making capacity for a resident
of a long-term care facility in which the
Ombudsman or representative of the
Office provides services; and
(viii) Serving residents of a facility in
which an immediate family member
resides.
(ix) Management responsibility for, or
operating under the supervision of, an
individual with management
responsibility for, adult protective
services.
(x) Serves as a guardian or in another
fiduciary capacity for residents of longterm care facilities in an official
capacity (as opposed to serving as a
guardian or fiduciary for a family
member, in a personal capacity).
(d) Removing or remedying individual
conflicts. (1) The State agency or
Ombudsman shall develop and
implement policies and procedures,
pursuant to § 1324.11(e)(4), to ensure
that no Ombudsman or representatives
of the Office are required or permitted
to hold positions or perform duties that
would constitute a conflict of interest as
set forth in § 1324.21(c). This rule does
not prohibit a State agency or
Ombudsman from having policies or
procedures that exceed these
requirements.
(2) When considering the employment
or appointment of an individual as the
Ombudsman or as a representative of
the Office, the State agency or other
employing or appointing entity shall:
(i) Take reasonable steps to avoid
employing or appointing an individual
who has an unremedied conflict of
interest or who has a member of the
immediate family with an unremedied
conflict of interest;
(ii) Take reasonable steps to avoid
assigning an individual to perform
duties which would constitute an
unremedied conflict of interest;
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(iii) Establish a process for periodic
review and identification of conflicts of
the Ombudsman and representatives of
the Office, and
(iv) Take steps to remove or remedy
conflicts.
(3) In no circumstance shall the
entity, which appoints or employs the
Ombudsman, appoint or employ an
individual as the Ombudsman who:
(i) Has direct involvement in the
licensing or certification of a long-term
care facility;
(ii) Has an ownership or investment
interest (represented by equity, debt, or
other financial relationship) in a longterm care facility. Divestment within a
reasonable period may be considered an
adequate remedy to this conflict;
(iii) Has been employed by or
participating in the management of a
long-term care facility within the
previous twelve months.
(iv) Receives, or has the right to
receive, directly or indirectly,
remuneration (in cash or in kind) under
a compensation arrangemen with an
owner or operator of a long-term care
facility.
(4) In no circumstance shall the State
agency, other agency which carries out
the Office, or an agency hosting a local
Ombudsman entity appoint or employ
an individual, nor shall the
Ombudsman designate an individual, as
a representative of the Office who:
(i) Has direct involvement in the
licensing or certification of a long-term
care facility;
(ii) Has an ownership or investment
interest (represented by equity, debt, or
other financial relationship) in a longterm care facility. Divestment within a
reasonable period may be considered an
adequate remedy to this conflict;
(iii) Receives, directly or indirectly,
remuneration (in cash or in kind) under
a compensation arrangement with an
owner or operator of a long-term care
facility; or
(iv) Is employed by, or participating
in the management of, a long-term care
facility.
(A) An agency which appoints or
employs representatives of the Office
shall make efforts to avoid appointing or
employing an individual as a
representative of the Office who has
been employed by or participating in
the management of a long-term care
facility within the previous twelve
months.
(B) Where such individual is
appointed or employed, the agency shall
take steps to remedy the conflict.
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39649
Subpart B—Programs for Prevention
of Elder Abuse, Neglect, and
Exploitation
§ 1324.201 State agency responsibilities
for the prevention of elder abuse, neglect,
and exploitation.
(a) In accordance with Title VIIChapter 3 of the Act, the distribution of
Federal funds to the State agency on
aging by formula is authorized to carry
out activities to develop, strengthen,
and carry out programs for the
prevention, detection, assessment, and
treatment of, intervention in,
investigation of, and response to elder
abuse, neglect, and exploitation.
(b) All programs using these funds
must meet requirements as set forth in
the Act, including those of section
721(c), (d), (e), (42 U.S.C. 3058g(c–e))
and guidance as set forth by the
Assistant Secretary for Aging.
Subpart C—State Legal Assistance
Development Program
§ 1324.301
Definitions.
(a) Definitions as set forth in § 1321.3
apply to this part.
(b) Terms used, but not otherwise
defined in this part will have the
meanings ascribed to them in the Act.
§ 1324.303
Legal Assistance Developer.
(a) In accordance with section 731 of
the Act (42 U.S.C. 3058j), the State
agency shall designate an individual
who shall be known as a State Legal
Assistance Developer, and other
personnel, sufficient to ensure—
(1) State leadership in securing and
maintaining the legal rights of older
individuals;
(2) State capacity for coordinating the
provision of legal assistance, in
accordance with section 102(23) and
(24) and consistent with section 102(33)
of the Act (42 U.S.C. 3002(33)), to
include prioritizing such services
provided to individuals with greatest
economic need, or greatest social need;
(3) State capacity to provide technical
assistance, training, and other
supportive functions to area agencies on
aging, legal assistance providers, longterm care Ombudsmen programs, adult
protective services, and other service
providers under the Act;
(i) The Legal Assistance Developer
shall utilize the trainings, case
consultations, and technical assistance
provided by the support and technical
assistance entity established pursuant to
section 420(c) of the Act (42 U.S.C.
3032i(c)).
(ii) [Reserved]
(4) State capacity to promote financial
management services to older
individuals at risk of guardianship,
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conservatorship, or other fiduciary
proceedings;
(i) In so doing, the Legal Assistance
Developer shall take into consideration
promotion of activities to increase
awareness of and access to self-directed
financial management services and legal
assistance and;
(ii) The Legal Assistance Developer
shall also take into consideration
promotion of activities that proactively
enable older adults and those they
designate as decisional supporters
through powers of attorney, health care
proxies, supported decision making
agreements, and similar instruments or
approaches to be connected to resources
and education to manage their finances
so as to limit their risk for guardianship,
conservatorship, or more restrictive
fiduciary proceedings;
(5) State capacity to assist older
individuals in understanding their
rights, exercising choices, benefiting
from services and opportunities
authorized by law, and maintaining the
rights of older individuals at risk of
guardianship, conservatorship, or other
fiduciary proceedings;
(i) In so doing, the Legal Assistance
Developer shall take into consideration
engaging in activities aimed at
preserving an individual’s rights or
autonomy, including, but not limited to,
increasing awareness of and access to
least-restrictive alternatives to
guardianship, conservatorship, or more
restrictive fiduciary proceedings, such
as supported decision making, and legal
assistance;
(ii) In so doing, the Legal Assistance
Developer shall adhere to the
restrictions contained in section
321(a)(6)(B)(i) of the Act (42 U.S.C.
3030d(a)(6)(B)(i)) regarding the
involvement of legal assistance
providers in guardianship proceedings,
and shall apply these restrictions to
conservatorship and other fiduciary
proceedings;
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(iii) In undertaking this activity, the
Legal Assistance Developer shall take
into consideration coordination of
efforts with legal assistance providers
funded under the Act contracted by area
agencies on aging, any Bar Association
Elder Law Section, and other elder
rights or entities active in the State.
(6) State capacity to improve the
quality and quantity of legal services
provided to older individuals.
(b) The activities designated by the
State agency for the Legal Assistance
Developer, in accordance with
paragraphs (a)(1) through (6) of this
section, shall be contained in the State
plan, per section 307 of the Act and as
set forth in § 1321.27.
(c) The State agency shall ensure that
the Legal Assistance Developer has the
knowledge, resources, and capacity to
conduct the activities outlined in
paragraph (a) of this section.
(d) Conflicts of interest.
(1) In designating a Legal Assistance
Developer, the State agency shall
consider any potential conflicts of
interest posed by any candidate for the
role, and take steps to prevent, remedy,
or remove such conflicts of interest.
(2) In designating a Legal Assistance
Developer, the State agency shall
consider both organizational and
individual interests that may impact the
effectiveness and credibility of the work
of the Legal Assistance Developer to
coordinate legal assistance and work to
secure, protect, and promote the legal
rights of older adults in the State.
(i) This includes holding a position or
performing duties that could lead to
decisions that are or have the
appearance of being contrary to the
Legal Assistance Developer’s duties as
defined in this section and contained in
the State plan as set forth in § 1321.27
of this chapter.
(ii) [Reserved]
(3) The State agency shall not
designate as Legal Assistance Developer
any individual who is:
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Sfmt 9990
(i) Serving as a director of adult
protective services, or as a legal counsel
to adult protective services;
(ii) Serving as a State Long-Term Care
Ombudsman, or as legal counsel to a
State Long-Term Care Ombudsman
program;
(iii) Serving as a hearing officer,
administrative law judge, trier of fact or
counsel to these positions in an
administrative proceeding related to the
legal rights of older adults, such as one
in which a legal assistance provider
might appear;
(iv) Serving as legal counsel or a party
to an administrative proceeding related
to long-term care settings, including
residential settings;
(v) Conducting surveys of and
licensure certifications for long-term
care settings, including residential
settings, or serving as counsel or advisor
to such positions;
(vi) Serving as a public or private
guardian, conservator, or fiduciary or
operating such a program, or serving as
counsel to these positions or programs.
(4) The State agency and the Legal
Assistance Developer shall be
responsible for identifying any other
actual and potential conflicts of interest
and circumstances that may lead to the
appearance of a conflict of interest;
identifying processes for preventing
conflicts of interest and, where a
conflict of interest has been identified,
for removing or remedying the conflict.
(5) The State agency shall develop
and implement policies and procedures
to ensure that the Legal Assistance
Developer is not required or permitted
to hold positions or perform duties that
would constitute a conflict of interest.
Dated: June 12, 2023.
Xavier Becerra,
Secretary, Department of Health and Human
Services.
[FR Doc. 2023–12829 Filed 6–15–23; 8:45 am]
BILLING CODE 4154–01–P
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Agencies
[Federal Register Volume 88, Number 116 (Friday, June 16, 2023)]
[Proposed Rules]
[Pages 39568-39650]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-12829]
[[Page 39567]]
Vol. 88
Friday,
No. 116
June 16, 2023
Part III
Department of Health and Human Services
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Administration for Community Living
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45 CFR Parts 1321, 1322, 1323, et al.
Older Americans Act: Grants to State and Community Programs on Aging;
Grants to Indian Tribes for Support and Nutrition Services; Grants for
Supportive and Nutritional Services to Older Hawaiian Natives; and
Allotments for Vulnerable Elder Rights Protection Activities; Proposed
Rule
Federal Register / Vol. 88 , No. 116 / Friday, June 16, 2023 /
Proposed Rules
[[Page 39568]]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Administration for Community Living
45 CFR Parts 1321, 1322, 1323, and 1324
RIN 0985-AA17
Older Americans Act: Grants to State and Community Programs on
Aging; Grants to Indian Tribes for Support and Nutrition Services;
Grants for Supportive and Nutritional Services to Older Hawaiian
Natives; and Allotments for Vulnerable Elder Rights Protection
Activities
AGENCY: Administration for Community Living (ACL), Department of Health
and Human Services (HHS).
ACTION: Notice of proposed rulemaking.
-----------------------------------------------------------------------
SUMMARY: The Administration for Community Living (ACL) within The
Department of Health and Human Services (``the Department'' or HHS) is
issuing this notice of proposed rulemaking (NPRM) to modernize the
implementing regulations of the Older Americans Act of 1965 (``the
Act'' or OAA), which have not been substantially altered since their
promulgation in 1988. These changes advance the policy goals of the
Older Americans Act as articulated by Congress, including equity in
service delivery, accountability for funds expended, and clarity of
administration for the Administration for Community Living and its
grantees. Our proposals will ultimately facilitate improved service
delivery and enhanced benefits for OAA participants, particularly those
in greatest economic need and greatest social need consistent with the
statute.
DATES: To be assured consideration, comments must be received at the
address provided below, no later than August 15, 2023.
ADDRESSES: You may submit comments, including mass comment submissions,
to this proposed rule, identified by RIN Number 0985-AA17, by any of
the following methods:
1. Electronically. You may submit electronic comments on this
regulation to https://www.regulations.gov. Follow the ``Submit a
comment'' instructions.
2. Regular, Express, or Overnight Mail: You may mail written
comments to the following address ONLY:
Administration on Aging, Administration for Community Living,
Department of Health and Human Services, Attention: ACL-AA17-P, 330 C
Street SW, Washington, DC 20201.
Do not include any personally identifiable information (such as
name, address, or other contact information) or confidential business
information that you do not want publicly disclosed. All comments may
be posted without change to content to https://www.regulations.gov and
can be retrieved by most internet search engines. No deletions,
modifications, or redactions will be made to comments received.
We will consider all comments received or officially postmarked by
the methods and due date specified above, but because of the large
number of public comments we normally receive on Federal Register
documents, we are not able to provide individual acknowledgements of
receipt. Please allow sufficient time for mailed comments to be timely
received in the event of delivery or security delays. Electronic
comments with attachments should be in Microsoft Word or Portable
Document Format (PDF).
Please note that comments submitted by fax or email, and those
submitted or postmarked after the comment period, will not be accepted.
Inspection of Public Comments: All comments received before the
close of the comment period will be available for viewing by the
public, including personally identifiable or confidential business
information that is included in a comment. You may wish to consider
limiting the amount of personal information that you provide in any
voluntary public comment submission you make. HHS may withhold
information provided in comments from public viewing that it determines
may impact the privacy of an individual or is offensive. For additional
information, please read the Privacy Act notice that is available via
the link in the footer of https://www.regulations.gov. Follow the
search instructions on that website to view the public comments.
FOR FURTHER INFORMATION CONTACT: Amy Wiatr-Rodriguez, Director of
Regional Operations, Administration for Community Living, Department of
Health and Human Services, 330 C Street SW, Washington, DC 20201.
Email: [email protected], Telephone: (312) 938-9858.
Assistance to Individuals with Disabilities in Reviewing the Rulemaking
Record: Upon request, the Department will provide an accommodation or
auxiliary aid to an individual with a disability who needs assistance
to review the comments or other documents in the public rulemaking
record for the proposed regulations. To schedule an appointment for
this type of accommodation or auxiliary aid, please call (312) 938-9858
or email [email protected].
SUPPLEMENTARY INFORMATION:
Table of Contents
I. Background
II. Statutory and Regulatory History
III. Reasons for the Proposed Rulemaking
VI. Grants to State and Community Programs on Aging
A. Provisions Revised To Reflect Statutory Changes and/or for
Clarity
Subpart A--Introduction
1. Sec. 1321.1 Basis and Purpose of This Part
2. Sec. 1321.3 Definitions
Subpart B--State Agency Responsibilities
1. Sec. 1321.5 Mission of the State Agency
2. Sec. 1321.7 Organization and Staffing of the State Agency
3. Sec. 1321.9 State Agency Policies and Procedures
4. Sec. 1321.11 Advocacy Responsibilities
5. Sec. 1321.13 Designation of and Designation Changes to
Planning and Service Areas
6. Sec. 1321.15 Interstate Planning and Service Area
7. Sec. 1321.17 Appeal to Departmental Appeals Board on
Planning and Service Area Designation
8. Sec. 1321.19 Designation of and Designation Changes to Area
Agencies
9. Sec. 1321.21 Withdrawal of Area Agency Designation
10. Sec. 1321.25 Duration, Format, and Effective Date of the
State Plan
11. Sec. 1321.27 Content of State Plan
12. Sec. 1321.29 Public Participation
13. Sec. 1321.31 Amendments to the State Plan
14. Sec. 1321.33 Submission of the State Plan or Plan Amendment
to the Assistant Secretary for Aging for Approval
15. Sec. 1321.35 Notification of State Plan or State Plan
Amendment Approval or Disapproval for Changes Requiring Assistant
Secretary for Aging Approval
16. Sec. 1321.39 Appeals to the Departmental Appeals Board
Regarding State Plan on Aging
17. Sec. 1321.41 When a Disapproval Decision Is Effective
18. Sec. 1321.43 How the State May Appeal the Departmental
Appeals Board's Decision
19. Sec. 1321.45 How the Assistant Secretary for Aging May
Reallot the State's Withheld Payments
20. Sec. 1321.49 Intrastate Funding Formula
21. Sec. 1321.51 Single Planning and Service Area States
Subpart C--Area Agency Responsibilities
1. Sec. 1321.55 Mission of the Area Agency
2. Sec. 1321.57 Organization and Staffing of the Area Agency
3. Sec. 1321.61 Advocacy Responsibilities of the Area Agency
4. Sec. 1321.63 Area Agency Advisory Council
5. Sec. 1321.65 Submission of an Area Plan and Plan Amendments
to the State for Approval
Subpart D--Service Requirements
1. Sec. 1321.71 Purpose of Services Allotments Under Title III
[[Page 39569]]
2. Sec. 1321.73 Policies and Procedures
3. Sec. 1321.75 Confidentiality and Disclosure of Information
4. Sec. 1321.79 Responsibilities of Service Providers Under
State and Area Plans
5. Sec. 1321.83 Client and Service Priority
6. Sec. 1321.93 Legal Assistance
B. New Provisions Added To Clarify Responsibilities and
Requirements Under Grants to State and Community Programs on Aging
Subpart B--State Agency Responsibilities
1. Sec. 1321.23 Appeal to Departmental Appeals Board on Area
Agency on Aging Withdrawal of Designation
2. Sec. 1321.37 Notification of State Plan or State Plan
Amendment Receipt for Changes Not Requiring Assistant Secretary for
Aging Approval
3. Sec. 1321.47 Conflicts of Interest Policies and Procedures
for State Agencies
4. Sec. 1321.53 State Agency Title III and Title VI
Coordination Responsibilities
Subpart C--Area Agency Responsibilities
1. Sec. 1321.59 Area Agency Policies and Procedures
2. Sec. 1321.67 Conflicts of Interest Policies and Procedures
for Area Agencies on Aging
3. Sec. 1321.69 Area Agency on Aging Title III and Title VI
Coordination Responsibilities
Subpart D--Service Requirements
1. Sec. 1321.77 Purpose of Services--Person- and Family-
Centered, Trauma Informed
2. Sec. 1321.81 Client Eligibility for Participation
3. Sec. 1321.85 Supportive Services
4. Sec. 1321.87 Nutrition Services
5. Sec. 1321.89 Evidence-Based Disease Prevention and Health
Promotion Services
6. Sec. 1321.91 Family Caregiver Support Services
7. Sec. 1321.95 Service Provider Title III and Title VI
Coordination Responsibilities
Subpart E--Emergency & Disaster Requirements
1. Sec. 1321.97 Coordination With State, Tribal, and Local
Emergency Management
2. Sec. 1321.99 Setting Aside Funds To Address Disasters
3. Sec. 1321.101 Flexibilities Under a Major Disaster
Declaration
4. Sec. 1321.103 Title III and Title VI Coordination for
Emergency and Disaster Preparedness
5. Sec. 1321.105 Modification During Major Disaster Declaration
or Public Health Emergency
C. Deleted Provisions
Subpart A--Introduction
1. Sec. 1321.5 Applicability of Other Regulations
Subpart D--Service Requirements
1. Sec. 1321.75 Licenses and Safety
V. Grants to Indian Tribes for Support and Nutrition Services
A. Provisions Revised To Reflect Statutory Changes and/or for
Clarity
Subpart A--Introduction
1. Sec. 1322.1 Basis and Purpose of This Part
2. Sec. 1322.3 Definitions
Subpart B--Application
1. Sec. 1322.5 Application Requirements
2. Sec. 1322.7 Application Approval
3. Sec. 1322.9 Hearing Procedures
Subpart C--Service Requirements
1. Sec. 1322.13 Policies and Procedures
2. Sec. 1322.15 Confidentiality and Disclosure of Information
3. Sec. 1322.25 Supportive Services
4. Sec. 1322.27 Nutrition Services
B. New Provisions Added To Clarify Responsibilities and
Requirements Under Grants to Indian Tribes and Native Hawaiian
Grantees for Supportive, Nutrition, and Caregiver Services
Subpart C--Service Requirements
1. Sec. 1322.11 Purpose of Services Allotments Under Title VI
2. Sec. 1322.17 Purpose of Services--Person- and Family-
Centered, Trauma Informed
3. Sec. 1322.19 Responsibilities of Service Providers
4. Sec. 1322.21 Client Eligibility for Participation
5. Sec. 1322.23 Client and Service Priority
6. Sec. 1322.29 Family Caregiver Support Services
7. Sec. 1322.31 Title VI and Title III Coordination
Subpart D--Emergency & Disaster Requirements
1. Sec. 1322.33 Coordination With Tribal, State, and Local
Emergency Management
2. Sec. 1322.35 Flexibilities Under a Major Disaster
Declaration
3. Sec. 1322.37 Title VI and Title III Coordination for
Emergency Preparedness
4. Sec. 1322.39 Modification During Major Disaster Declaration
or Public Health Emergency
C. Deleted Provisions
1. Sec. 1322.5 Applicability of Other Regulations
VI. Grants for Supportive and Nutritional Services to Older Hawaiian
Natives
A. Deleted Provisions
1. Sec. 1323 Grants for Supportive and Nutritional Services to
Older Hawaiian Natives
VII. Allotments for Vulnerable Elder Rights Protection Activities
A. Provisions Revised To Reflect Statutory Changes and/or for
Clarity
Subpart A--State Long-Term Care Ombudsman Program
1. Sec. 1324.1 Definitions
2. Sec. 1324.11 Establishment of the Office of the State Long-
Term Care Ombudsman
3. Sec. 1324.13 Functions and Responsibilities of the State
Long-Term Care Ombudsman
4. Sec. 1324.15 State Agency Responsibilities Related to the
Ombudsman Program
5. Sec. 1324.17 Responsibilities of Agencies Hosting Local
Ombudsman Entities
6. Sec. 1324.19 Duties of the Representatives of the Office
7. Sec. 1324.21 Conflicts of Interest
B. New Provisions Added To Clarify Responsibilities and
Requirements Under Allotments for Vulnerable Elder Rights Protection
Activities
Subpart B--Programs for Prevention of Elder Abuse, Neglect, and
Exploitation
1. Sec. 1324.201 Purpose of Services Allotments Under Title
VII--Chapter 3
Subpart C--State Legal Assistance Development Program
1. Sec. 1324.301 Definitions
2. Sec. 1324.303 Legal Assistance Developer
VIII. Required Regulatory Analyses
A. Regulatory Impact Analysis (Executive Orders 12866 and 13563)
B. Regulatory Flexibility Act
C. Executive Order 13132 (Federalism)
D. Executive Order 13175 (Consultation and Coordination With
Indian Tribal Governments)
E. Unfunded Mandates Reform Act of 1995
F. Plain Language in Government Writing
G. Paperwork Reduction Act (PRA)
I. Background
Congress passed the Older Americans Act (``the Act'' or OAA) in
1965 to expand and enhance community social services for older
persons.\1\ The original legislation established authority for grants
to States for community planning and social services, research and
development projects, and personnel training in the field of aging.
Subsequent reauthorizations expanded and enhanced the reach of the Act,
including through the authorization of the Long-Term Care Ombudsman
Program (Ombudsman program). The Act created the Administration on
Aging (AoA) within the Department of Health, Education and Welfare, now
the Department of Health and Human Services (HHS), as the principal
agency designated to carry out the provisions of the OAA and serve as
Federal focal point on matters concerning older persons.\2\ It
designated a Commissioner on Aging, now Assistant Secretary for Aging,
to lead the activities of AoA and administer the OAA.\3\ Since 2012,
AoA has been housed in the Administration for Community Living (ACL)
within HHS.\4\
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\1\ Public Law 89-73, 42 U.S.C. 3001 et. seq.
\2\ Title II. of the OAA.
\3\ Sec. 201 of the OAA; Title V of the Act added in the 1978
reauthorization of the OAA is administered by the Dep't of Labor.
\4\ 80 FR. 31389 (June 2, 2015).
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Title III of the OAA authorizes grants to State agencies on aging
(State agencies), who in turn provide funding to area agencies on aging
(AAAs) to serve as advocates on behalf of older persons and create
comprehensive and coordinated community-based continuums of services
and supports.\5\ In 2022, the national aging network was comprised of
56 State agencies (including the District of Columbia and five
territories), over 600 AAAs, and over 20,000 local service providers,
in addition to one Native Hawaiian organization and 281 Tribal
[[Page 39570]]
organizations, representing 400 Indian Tribes.\6\
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\5\ Title II and Title III of the OAA.
\6\ The Congressional Research Service, Older Americans Act:
Overview and Funding (June 23, 2022) R43414 (congress.gov) (last
visited Jan. 18, 2023).
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Title III authorizes the largest OAA programs by population served
and Federal funds expended as administered by ACL. These include
supportive, nutrition, evidence-based disease prevention and health
promotion, caregiver, legal, and other services.\7\ Title III programs
served 10.9 million older persons in 2019 (the most recent year for
which data is available).\8\ Title III spending accounted for nearly
three quarters of the $2.177 billion OAA FY 2022 budget \9\ and funding
for these programs is based on a statutory formula that determines
yearly allocations to individual territories and States.\10\
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\7\ Title III of the OAA.
\8\ Supra at 6.
\9\ Supra at 6.
\10\ ACL, FY 2022 OAA Title III Annual Grant Awards (without
transfers) (last visited Jan. 18, 2023).
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Title III services are available to persons aged 60 and older;
however, they are prioritized to those with the greatest economic need
and greatest social need, particularly low-income and minority
individuals, older persons with limited English proficiency (LEP),
older persons residing in rural areas, and older persons with
disabilities.\11\
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\11\ Title III of the OAA.
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First included as a part of the 1978 reauthorization of the Act,
Title VI authorizes funds for nutrition, supportive, and caregiver
services to older Native Americans. The purpose of Title VI programs is
to support the independence and well-being of tribal elders and
caregivers living in their communities consistent with locally
determined needs. ACL awards funding directly to Tribal organizations,
including Native Alaskan organizations, and a not-for-profit group
representing Native Hawaiians. To be eligible for funding, a Tribal
organization must represent at least 50 Native Americans aged 60 and
older. In FY2021, grants were awarded to 282 Tribal organizations
representing over 400 Indian Tribes and villages, and one organization
serving Native Hawaiian elders.\12\
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\12\ Fiscal Year 2023 Justification of Estimates for
Appropriations Committees.
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Title VII authorizes the Ombudsman program, programs for Elder
Abuse, Neglect, and Exploitation Prevention, and a requirement for
States to provide a State Legal Assistance Developer.\13\ States'
Ombudsman programs investigate and resolve complaints related to the
health, safety, welfare, and rights of individuals who live in long-
term care facilities. Begun in 1972 as a demonstration program,
Ombudsman programs today exist in all States, the District of Columbia,
Puerto Rico, and Guam, under the authorization of the Act. These States
and territories have an Office of the State Long-Term Care Ombudsman
(the Office), headed by a full-time State Long-Term Care Ombudsman (the
Ombudsman). In FY 2022, the program had a budget of $19.9 million. In
FY 2021, the program handled more than 164,000 complaints and provided
more than 624,000 instances of information and assistance to
individuals and long-term care facilities.\14\ Title VII also
authorizes grants to State agencies for program activities aimed at
preventing and remedying elder abuse, neglect, and exploitation.
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\13\ Title VII of the OAA.
\14\ Supra at 6; ACL, AGing Integrated Database (AGID), National
Ombudsman Reporting System (NORS), Data at a Glance, (last visited
Jan. 18, 2023); ACL, Fiscal Year 2023 Justification of Estimates for
Appropriations Committees, p. 132.
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II. Statutory and Regulatory History
This proposed regulation is published under the authority granted
to the Assistant Secretary for Aging by the Older Americans Act of
1965, Public Law 89-73, 79 Stat. 218 (1965), as amended through
Supporting Older Americans Act of 2020, Public Law 116-131, 134 Stat.
240 (2020), sections 201(e)(3), 305(a)(1), 306(d)(1), 307(a),
307(d)(3), 331(a), 614(a), 624(a) and 712-713 (42 U.S.C. 3011(e), 42
U.S.C. 3025, 42 U.S.C. 3026(d), 42 U.S.C. 3027(a), 42 U.S.C. 3027(a),
3027(d), 42 U.S.C. 3057e, 42 U.S.C. 3057j, and 3058g-3058h,
respectively). These provisions authorize the Assistant Secretary for
Aging to prescribe regulations regarding designation of State agency
activities; development and approval of State plans on aging; and
funding for supportive, nutrition, evidence-based disease prevention
and health promotion, family caregiver support, and legal services
under Title III of the Act; funding for Indian Tribes, Tribal
organizations, and a Hawaiian Native grantee to serve Hawaiian Native
and tribal elders and family caregivers under Title VI of the Act; and
allotments for Vulnerable Elder Rights Protection Activities, including
the Long-Term Care Ombudsman Program under Title VII of the Act.
The OAA was passed in 1965 and vested authority for carrying out
the purposes of the Act, including through the issuance of regulation,
in the Assistant Secretary for Aging (then the Commissioner for Aging).
Since its initial passage, the OAA has been amended a total of eighteen
times. Current regulations for programs authorized under the Act date
from 1988.\15\ Title III, except regarding the Ombudsman program, and
Title VI implementing regulations have not been revised since that
time, while Title VII regulations 45 CFR part 1324 Allotments for
Vulnerable Elder Rights Protection Activities, Subpart A and portions
of 45 CFR part 1321--Grants to State and Community Programs on Aging
regarding the Ombudsman program were published in 2015.\16\
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\15\ 53 FR 33758 (Aug. 31, 1988).
\16\ 80 FR 7704 (Feb. 11, 2015).
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There have been substantial statutory changes since 1988, as
detailed by the Congressional Research Service in several summary
publications.\17\ Title VII: State Long-Term Care Ombudsman and
Vulnerable Elder Rights Protection was added to the Act by the 1992
Amendments (Pub. L. 102-375, 42 U.S.C. 3058g-3058i).\18\ It
consolidated and expanded existing programs focused on protecting the
rights of older persons. Title VII incorporated separate authorizations
of appropriations for the Ombudsman program; the program for the
prevention of elder abuse, neglect, and exploitation; elder rights and
legal assistance development program; and outreach, counseling, and
assistance for insurance and public benefit programs. The 1992
amendments also strengthened requirements related to focusing Title III
funding and services on populations in greatest need with particular
attention to older low-income minority individuals. Other elements of
the 1992 amendments authorized programs for assistance to caregivers of
the frail elderly, clarified the role of Title III agencies in working
with the private sector, and required improvements in AoA data
collection.
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\17\ Congressional Research Service, Older Americans Act: A 2020
Reauthorization (July 1, 2020) (last visited Jan. 18, 2023); Supra
at Note 6.
\18\ 42 U.S.C. 3058g.
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The National Family Caregiver Support Program under Title III and
Native American Caregiver Support Program under Title VI were
authorized by the 2000 amendments (Pub. L.106-501), which also
permitted States to impose cost-sharing, subject to limitations, for
some Title III services certain older persons receive while retaining
authority for voluntary contributions towards the costs of
services.\19\ The 2006 amendments (Pub. L. 109-365) authorized the
Assistant Secretary for Aging to designate an individual within AoA to
be responsible
[[Page 39571]]
for prevention of elder abuse, neglect, and exploitation and to
coordinate Federal elder justice activities.\20\ In addition, the 2006
amendments expanded the reach of Aging and Disability Resource Centers
(ADRCs), brought increased attention to services and supports related
to mental health and mental disorders, required States to conduct
increased planning efforts related to the growing number of older
people in coming decades, and focused attention on the needs of older
people with LEP and those at risk of institutional placement.\21\
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\19\ OAA Sec. 316, 42 U.S.C. 3030p, 3030q, 3030r; OAA Sec. 631,
42 U.S.C. 3057k-11.
\20\ OAA Sec. 201, 42 U.S.C. 3012.
\21\ 42 U.S.C. 3002, 3012, 3025, 3032k.
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The 2016 amendments (Pub. L. 114-144) provided additional
flexibility to States, AAAs, and social services providers in
addressing the modernization of senior centers,\22\ falls
prevention,\23\ and behavioral health screening,\24\ and codified
existing practices, such as requiring ``evidence-based'' \25\ disease
prevention and health promotion services. For the Ombudsman program,
they clarified conflicts of interest provisions,\26\ strengthened
confidentiality and Ombudsman training requirements,\27\ and improved
resident access to representatives of the Office.\28\ They addressed
coordination among ADRCs \29\ and other home and community-based
service (HCBS) \30\ organizations providing information and referrals.
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\22\ 42 U.S.C. 3012
\23\ 42 U.S.C. 3030d.
\24\ Ibid.
\25\ 42 U.S.C. 3030m; 3030s.
\26\ 42 U.S.C. 3058g.
\27\ 42 U.S.C. 3012.
\28\ 42 U.S.C. 3058g.
\29\ 42 U.S.C. 3012.
\30\ 42 U.S.C. 3012, 3025, 3026.
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The Supporting Older Americans Act of 2020 (Pub. L. 116-131) added
new definitions, including person-centered and trauma-informed.\31\ The
legislation amended the Act to address a range of disease prevention
and health promotion activities, such as chronic disease self-
management and falls prevention,\32\ as well as addressing the negative
effects of social isolation among older individuals.\33\ Congress
focused on other reauthorization issues as well, including changes to
nutrition services programs and to programs that provide support to
family caregivers.
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\31\ Sec. 102, 42 U.S.C. 3002.
\32\ Sec. 303, 42 U.S.C. 3032.
\33\ Sec 110, 42 U.S.C. 3002; Sec. 115 42 U.S.C. 3012(a); Sec.
126; Sec. 213, 42 U.S.C. 3030d; Sec. 304, 42 U.S.C. 3032(a).
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III. Reasons for the Proposed Rulemaking
The OAA has been amended seven times since 1988 and twice since
2015. Other than Title VII regulations 45 CFR part 1324 Allotments for
Vulnerable Elder Rights Protection Activities, Subpart A and portions
of 45 CFR part 1321--Grants to State and Community Programs on Aging
regarding the Ombudsman program which were promulgated in 2015, these
OAA regulations have not been amended since 1988. As a result, the OAA
statute and regulations are no longer in alignment. The entire National
Family Caregiver Support Program has been created by OAA reauthorizing
legislation for which there is no conforming rule. Similarly, portions
of the Act have been significantly altered since 1988, with no
analogous updates to regulation. This discordance creates confusion for
grantees, sub-grantees, and service providers, inhibiting their ability
to most effectively serve OAA participants. In addition to areas where
we propose to better align statute with regulation, we are proposing
modifications to regulatory text that will modernize our rules to
reflect ongoing stakeholder feedback and responses to our Request for
Information in areas where our current regulations do not address the
evolving needs of Title III, VI, and VII grantees and the older adults
and family caregivers they serve.
The National Caregiver Support Act, passed as a part of the 2000
Amendments, created Title III part E and Title VI part C of the
OAA.\34\ The programs had a combined budget of nearly $200 million in
FY 2022; in FY 2021, the most recent year for which data is available,
nearly 800,000 caregivers received services.\35\ However, there are
currently no regulations implementing this far-reaching program.
Consequently, we have proposed regulatory text at Subpart D Sec.
1321.91 (Title III part E) and Subpart CSec. 1322.29 (Title VI part C)
to implement statutory mandates and clarify areas related to required
family caregiver support services, allowable use of funds, and the
method of funds distribution. These additions provide necessary
direction to grantees in meeting their fiscal and programmatic
responsibilities under the Act, and alleviating inefficiencies and
uncertainties caused by reliance on sub-regulatory guidance rather than
on regulations.
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\34\ 42 U.S.C. 3030s (Title III part E); 42 U.S.C. 3057k-11
(Title VI part C).
\35\ The Dept. of Health and Human Serv. Fiscal Year 2024 Admin.
for Community Living Justification of Estimates for Appropriations
Committee.
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Additionally, newly proposed section 1321, subpart E, and section
1322, subpart D provide direction on emergency and disaster
requirements under the Act. There is very limited guidance in Sec.
1321.65 of the current regulations, which only address weather-related
emergencies, and no mention of emergency or disaster requirements in
current section 1322 or 1323. Our proposals take into account lessons
from the COVID-19 public health emergency (PHE), which demonstrated
that emergencies beyond those discussed in the current regulations
could have a devastating effect on older adults, Native American
elders, and family caregivers. In developing the proposed rule, we
considered the evolution of what may constitute an ``emergency'' or
``disaster;'' how emergencies and disasters may uniquely affect older
adults, Native American elders, and family caregivers; and how best to
meet the needs of OAA grantees and participants. The proposed
provisions allow Title VI grantees, States, AAAs, and service providers
to have the flexibility in funding requirements to adequately plan for
emergency situations, as contemplated by the Act.
We are likewise proposing to modernize our nutrition rules to
better support grantees' efforts to meet the needs of older adults. Our
previous sub-regulatory guidance required that meals must either be
consumed on-site at a congregate meal setting or delivered to a
participant's residence. This guidance does not take into account those
who may leave their homes to pick up a meal but are not able to consume
the meal in the congregate setting for various reasons, including
safety concerns such as those experienced during the COVID-19 pandemic.
Again, the COVID-19 pandemic brought to light limitations in our
current nutrition regulations, which we have sought to address in
proposed Sec. 1321.87 to allow for ``grab and go'' meals as part of a
congregate site where participants can collect their meal and return to
the community off-site to enjoy it. Our proposal is a direct response
to stakeholder feedback, including as gathered from the RFI, and
appropriately reflects the evolving needs of both grantees and OAA
participants.
Finally, in response to robust comment, we also propose to include
greater detail on the programmatic fiscal policies and procedures State
agencies must develop and implement under the Act, including in areas
of sub-awardee monitoring, data collection and
[[Page 39572]]
reporting, direct service provision, matching, contribution
requirements, transfer allowances between and among Title III part B,
C-1 and/or C-2 funds, allowable administration funding, voluntary
contributions/cost sharing, and required annual certification, among
others. The lack of detailed instruction in this area to date has
created administrative confusion and programmatic inefficiencies for
both States and ACL.
Specific to services for Native American elders and caregivers, we
propose a number of changes to improve coordination and clarify
requirements. Title VI of the Act is titled ``Grants for Native
Americans,'' and states a purpose of providing supportive services,
including nutrition services, to American Indians, Alaskan Natives, and
Native Hawaiians that are comparable to the services provided under
Title III. Current section 1323 applies to one Native Hawaiian grantee
who receives funds under Title VI part B of the Act. To more clearly
and consistently specify requirements, we propose to combine sections
1322 and 1323 and incorporate requirements specific to Title VI, part B
in the proposed Sec. 1322. By so doing we anticipate reducing
confusion and improving appropriate consistency in service provision to
both older Indians and Native Hawaiians and family caregivers.
The Act sets forth expectations that States, area agencies on
aging, Tribal organizations, and a Native Hawaiian grantee will
coordinate regarding provision of services. We propose to include
requirements for coordination between Title III and Title VI in each
applicable Subpart of sections 1321 and 1322.
To further improve service provision to Native American elders and
family caregivers, we propose to specify service requirements, where
appropriate, similar to those for services funded under Title III of
the Act. Our approach is to identify issues relating to service
provision about which the grantee under Title VI of the Act must have
policies and procedures, while affirming tribal sovereignty regarding
the responsibility for decision-making, development, and implementation
of such policies and procedures.
We propose updates to regulatory guidance for Ombudsman programs
that receive funding under Title VII of the Act. There has been
significant variation in the interpretation and implementation of the
provisions of the Act and our 2015 implementing regulations. For
example, some State agencies have incorrectly interpreted the 2015
regulations to mean they may still access the files and records of the
Ombudsman program that are subject to strict disclosure requirements
for monitoring purposes. This has resulted in inconsistent protection
of resident identities and Ombudsman records based on residents' State
of residence.
We issued a Request for Information \36\ on May 6, 2022 seeking
input from the aging network, Indian Tribes, States, and Territories on
challenges they face administering services, as well as feedback from
individuals and other interested parties on experiences with services,
providers, and programs under the Act.\37\ We received over 900
individual comments, most of which focused on a few topic areas
including: equitably serving older adults and family caregivers from
underserved and marginalized communities, the Ombudsman program, area
plans on aging, and flexibilities within the nutrition and other
programs. We have sought to address these areas of focus in our
proposed rulemaking.
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\36\ 87 FR 27160 (May 6, 2022).
\37\ Sec. 2013A of the OAA, 42 U.S.C. 3013a.
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IV. Grants to State and Community Programs on Aging
A. Provisions Revised To Reflect Statutory Changes or Provide Clarity
For the following provisions, we propose revisions that reflect
statutory changes (e.g., changing ``Commissioner'' to ``Assistant
Secretary'' throughout) and provide direction in response to grantee
and other stakeholder requests for technical assistance, RFI responses,
listening sessions, and Tribal consultation. We also propose
redesignating provisions, reorganizing the placement of provisions,
updating statutory references, and other technical revisions. We
welcome comment on these proposed changes.
Subpart A--Introduction
Sec. 1321.1 Basis and Purpose of This Part
Proposed section 1321.1 sets forth the requirements of Title III of
the Act to provide grants to State and community programs on aging. We
propose revisions to ensure consistency with statutory terminology and
requirements, such as references to evidence-based disease prevention
and health promotion and caregiver services, specifying family
caregivers as a service population, and listing the key roles of the
State agency identified to implement Title III and Title VII of the
Act.
Sec. 1321.3 Definitions
We propose to update the definitions of significant terms in Sec.
1321.3 by adding several new definitions, revising several existing
definitions, and deleting definitions of terms that are obsolete or no
longer necessary. The additions, revisions, and deletions are intended
to reflect changes to the statute, important practices in the
administration of programs under the Act, and feedback we have received
from a range of stakeholders.
We propose to add definitions of the following terms: ``Access to
services,'' ``Acquiring,'' ``Area agency on aging,'' ``Area plan
administration,'' ``Best available data,'' ``Conflicts of interest,''
``Cost sharing,'' ``Domestically-produced foods,'' ``Family
caregiver,'' ``Governor,'' ``Greatest economic need,'' ``Greatest
social need,'' ``Immediate family,'' ``Local sources,'' ``Major
disaster declaration,'' ``Multipurpose senior center,'' ``Native
American,'' ``Nutrition Services Incentive Program,'' ``Older relative
caregiver,'' ``Planning and service area,'' ``Private pay programs,''
``Program development and coordination activities,'' ``Program
income,'' ``Single planning and service area state,'' ``State,''
``State agency,'' ``State plan administration,'' ``Supplemental
foods,'' and ``Voluntary contributions.''
We propose to retain and make minor revisions to the terms:
``Altering or renovating,'' ``Constructing,'' ``Department,'' ``Direct
services,'' ``In-home supportive services,'' ``Means test,'' ``Official
duties,'' ``Periodic,'' ``Reservation,'' and ``Service provider.'' We
propose to retain with no revisions the terms: ``Act'' and ``Fiscal
year,'' and we propose to delete the terms: ``Frail,'' ``Human
services,'' and ``Severe disability.''
New definitions of note are discussed below.
``Conflicts of Interest''
Recognizing the importance of ensuring the integrity of, and trust
in, activities carried out under the Act, section 307(a)(7) \38\ of the
Act requires State agencies to have mechanisms in place to identify and
remove conflicts of interest. We propose several provisions related to
conflicts of interest (COI) to provide clarity for State agencies,
AAAs, and service providers: Sec. Sec. 1321.3, 1321.47, and 1321.67.
These provisions include a general definition of COI and specific
requirements for State agencies and AAAs (respectively) which are
discussed in more detail below. These
[[Page 39573]]
provisions reflect the expanded potential for conflicts of interest due
to changes in the scope of activities undertaken by these entities
since the Act was first passed and these regulations were first issued.
The intent of the COI provisions is to ensure that State agencies,
AAAs, and service providers carry out the objectives of the Act
consistent with the best interests of the older people they serve.
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\38\ 42 U.S.C. 3027(a)(7).
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``Cost Sharing''
We propose to clarify the definition of cost sharing to implement
the intent of Sec. 315 of the Act.\39\ The term ``cost sharing''
generally refers to the portion of the cost of an item or service for
which an individual is responsible in order to receive that item or
service. However, as set forth in the OAA, this term is used
differently than how it is used in other settings. There are many
restrictions on how cost sharing may be implemented, including that an
eligible individual may not be denied service for failure to make a
cost sharing payment. The OAA allows for cost sharing from certain
individuals for some services,\40\ but many other requirements apply to
State agencies who wish to allow the practice of cost sharing that are
later described in proposed Sec. 1321.9(c)(2)(x)(I).
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\39\ 42 U.S.C. 3030c-2.
\40\ 42 U.S.C. 3030c-2(a)(2) prohibits a State from implementing
cost sharing for the following services: information and assistance,
outreach, benefits counseling, or case management; ombudsman, elder
abuse prevention, legal assistance, or other consumer protection
services; congregate and home delivered meals; and any services
delivered through Tribal organizations. 42 U.S.C. 3030c-2(a)(3)
prohibits cost-sharing for any services delivered through a Tribal
organization or to an individual whose income is at or below the
Federal poverty level. States are prohibited from considering assets
and other resources when considering whether a low-income individual
is exempt from cost-sharing, when creating a sliding scale for cost
sharing, or when seeking a contribution from a low-income
individual.
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``Family Caregiver''
We propose to define ``family caregiver'' to include the following
subsets: adults who are caring for older individual, adults who are
caring for an individual of any age with Alzheimer's disease or a
related disorder with neurological and organic brain dysfunction, and
older relative caregivers. We later propose to define ``older relative
caregiver.'' With this inclusive approach to defining ``family
caregiver,'' we include those populations specified in the National
Family Caregiver Support Program, as set forth in Title III-E of the
Act. For example, this includes unmarried partners, friends, or
neighbors caring for an older adult.
``Greatest Economic Need''
Focusing OAA services towards individuals who have the greatest
economic need is one of the basic tenets of the Act. The definition of
``greatest economic need'' in the Act incorporates income and poverty
status. The Act also permits State agencies to set policies, consistent
with our regulations, that incorporate other considerations into the
definition of ``greatest economic need.'' \41\ Through its policies,
the State agency may permit AAAs to even further refine specific target
populations of greatest economic need within their planning and service
area. A variety of local conditions and individual situations, other
than income, could factor into an individual's level of economic need.
State agencies and AAAs are in the best position to understand the
conditions and factors in their State and local areas that contribute
to individuals falling within this category. Accordingly, this
definition allows State agencies and AAAs to further refine target
populations of greatest economic need.
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\41\ See, 42 U.S.C. 3026(a)(4)(A)(i)(I)(aa); 42. U.S.C.
3025(a)(1).
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``Greatest Social Need''
Focusing OAA services towards individuals who have the greatest
social need is one of the basic tenets of the Act. ``Greatest social
need'' is defined as ``need caused by noneconomic factors,'' including
physical and mental disabilities, language barriers, and cultural,
social, or geographic isolation, including isolation caused by racial
or ethnic status that restricts the ability of an individual to perform
normal daily tasks or threatens the capacity of the individual to live
independently.\42\ This definition allows for consideration of other
noneconomic factors that contribute to cultural, social, or geographic
isolation.
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\42\ 42 U.S.C. 3002(24).
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For example, in multiple places the Act requires special attention
to the needs of older individuals residing in rural locations. In some
communities, such isolation may be caused by minority religious
affiliation. Isolation may also be related to sexual orientation,
gender identity, or sex characteristics. For example, research
indicates that LGBTQI+ older adults are at risk for poorer health
outcomes and have lived through discrimination, social stigma, and the
effects of prejudice, impacting their connections with families of
origin, lifetime earnings, opportunities for retirement savings, and
ability to trust health care professional and aging services
providers.\43\ Demographics indicate that the population of HIV-
positive older adults are likely to grow significantly for the next two
decades, and such older adults may experience isolation due to stigma
or lack of knowledge on aging issues for people who are HIV-positive.
Other chronic conditions may also result in isolation or stigma, as may
housing instability, food insecurity, lack of transportation, utility
assistance needs, or interpersonal safety concerns, including abuse,
neglect, and exploitation.
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\43\ National Resource Center on LGBT Aging, Inclusive Services
for LGBT Older Adults: A Practical Guide To Creating Welcoming
Agencies (2020), https://www.lgbtagingcenter.org/resources/pdfs/Sage_GuidebookFINAL1.pdf.
---------------------------------------------------------------------------
We received many comments through the RFI urging ACL to set clear
and consistent expectations regarding such populations to be included,
and our intent is to do so in this proposed definition. As with
``greatest economic need,'' the Act permits State agencies to set
policies, consistent with our regulations, that further define the
noneconomic considerations that contribute to populations designated as
having the ``greatest social need.'' \44\ Through its policies, the
State agency may permit AAAs to even further refine specific target
populations of greatest social need within their planning and service
area. State agencies and AAAs are in the best position to understand
additional conditions and factors in their State and local areas that
contribute to individuals falling within this category. Accordingly,
this definition allows State agencies and AAAs to further refine target
populations of greatest social need.
---------------------------------------------------------------------------
\44\ See, 42 U.S.C. 3026(a)(4)(A)(i)(I)(aa); 42. U.S.C.
3025(a)(1).
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``Program Development and Coordination Activities''
We propose to add the term ``program development and coordination
activities'' to the definitions to explain certain activities of State
agencies and AAAs to achieve the goals of the Act. This work includes
the development of innovative ways to address the evolving social
service, health, and economic climates in which they operate. Separate
from administering programs to provide direct services, State agencies
and AAAs plan, develop, provide training regarding, and coordinate at a
systemic level, programs and activities aimed at the Act's target
populations. In addition to the new definition, we propose to
[[Page 39574]]
include language in Sec. 1321.27 to clarify requirements for these
activities.
Subpart B--State Agency Responsibilities
Sec. 1321.5 Mission of the State Agency
Section 1321.7 of the existing regulation (Mission of the State
agency) is redesignated here as Sec. 1321.5. for clarity with respect
to other relevant provisions. Proposed Sec. 1321.5 sets forth the
State agency's mission, role, and functions as the lead on all aging
issues in the State under the Act, and it specifies that the State
agency will designate AAAs in States with multiple planning and service
areas to assist in carrying out the mission. We propose minor revisions
to align with reauthorizations of the statute, such as adding family
caregivers as a service population per the 2000 reauthorization. We
also propose to update regulatory references and revise language for
clarity.
Sec. 1321.7 Organization and Staffing of the State Agency
Section 1321.9 of the existing regulation (Organization and
staffing of the State agency) is redesignated here as Sec. 1321.7. We
propose several changes to the provision on organization and staffing
for consistency and for clarification. Proposed minor changes at Sec.
1321.7(a), (c), and (d) reflect consistent wording with the State
agency's obligations under 45 CFR 1324 with respect to the
administration of the Ombudsman program. The Ombudsman program is
authorized under Title VII of the Act, and the implementing regulations
for the program were promulgated in 2015 at 45 CFR 1324. Proposed Sec.
1321.7(d) includes minor language changes to clarify the State agency's
existing obligations to carry out the Ombudsman program in accordance
with the Act's requirements, regardless of any applicable State law
requirements.
Section 307(a)(13) \45\ and Sec. 731 \46\ of the Act require the
State agency to ensure that there are a Legal Assistance Developer and
other personnel, as needed, to provide State leadership in developing
legal assistance programs for older individuals throughout the State.
These staffing requirements are absent from the existing regulation
regarding staffing; we propose to add a new paragraph (e) to this
provision that sets forth these requirements to assist States to better
understand their obligations under the Act related to staffing. The
role of the Legal Assistance Developer is discussed more fully in the
preamble, below.
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\45\ 42 U.S.C. 3027(a)(13).
\46\ 42 U.S.C. 3058j.
---------------------------------------------------------------------------
Sec. 1321.9 State Agency Policies and Procedures. [Updated Title and
Revised]
We propose to retitle the provision contained in Sec. 1321.11 of
the existing regulation (State agency policies) to better reflect the
intent of the provision and to redesignate it here as Sec. 1321.9. We
also propose to incorporate provisions contained in Sec. 1321.45
(Transfer between congregate and home-delivered nutrition service
allotments), Sec. 1321.47 (Statewide non-Federal share requirements),
Sec. 1321.49 (State agency maintenance of effort), Sec. 1321.67
(Service contributions), and Sec. 1321.73 (Grant related income under
Title III-C) within this provision to consolidate and streamline
applicable requirements.
Section 305 of the Act requires designated State agencies to be
``primarily responsible for the planning, policy development,
administration, coordination, priority setting, and evaluation of all
State activities related to the objectives of this Act.'' \47\
Consistent with that obligation, we propose to require State agencies
to promulgate policies and procedures related to a range of topics that
fall within the State agency's authority to oversee under the State
plan in Sec. 1321.9(c)(1) (policies and procedures related to direct
service provision) and Sec. 1321.9(c)(2) (policies and procedures
related to fiscal requirements).\48\ The policy development process
includes the establishment of procedures, which set forth the steps to
follow to implement policies. Accordingly, we propose minor revisions
to clarify that the policy development and implementation process
includes the establishment of procedures, as well as policies.
---------------------------------------------------------------------------
\47\ 42 U.S.C. 3025(a).
\48\ Ibid.
---------------------------------------------------------------------------
Changes have been proposed to the language at Sec. 1321.9(a) in
order to (1) reflect statutory updates (i.e., the LTCOP regulation (45
CFR 1324) which was promulgated in 2015); (2) clarify that the State
agency's obligations to develop policies and procedures extend to elder
abuse prevention and legal assistance development programs; (3) confirm
the ability of the State agency to allow procedures to be developed at
the AAA level, except where specifically prohibited; and (4) clarify
the State agency's responsibility for monitoring the compliance of
activities initiated under Title III with all applicable requirements
to ensure that grant awards are used for the authorized purposes and in
compliance with Federal law.
The Act contains many programmatic and fiscal requirements of which
State agencies must be aware and for which State agencies must have
established policies and procedures. For clarity and ease of reference,
we propose to combine the areas for which State agencies must have
established policies and procedures in this provision. We invite
comment as to whether this approach to streamlining State policies and
procedures is appropriate. The first area relates to data collection
and reporting. Section 307 \49\ of the Act requires the collection of
data and periodic submission of reports to ACL regarding State agency
and AAA activities. ACL has implemented a national reporting system and
reporting requirements that must be used by all State agencies to
ensure timely and consistent reporting. Proposed Sec. 1321.9(b) sets
forth the State agency's responsibility to have policies and procedures
to ensure that its data collection and reporting align with ACL's
requirements.
---------------------------------------------------------------------------
\49\ 42 U.S.C. 3027.
---------------------------------------------------------------------------
Proposed Sec. 1321.9(c)(1) describes policies and procedures that
State agencies must establish to ensure that services provided under
the Act meet the requirements of the Act and are provided equitably and
in a consistent manner throughout the State, as appropriate.\50\ In
response to the RFI, this proposed section addresses comments that
requested State agencies provide transparency and clarity on the
policies and procedures that AAAs and service providers must follow,
including setting requirements for client eligibility, assessment, and
person-centered planning; specifying a listing and definitions of
services that may be provided; detailing any limitations on the
frequency, amount, or type of service provided; defining greatest
economic need and greatest social need, and specific actions the State
agency will use or require to provide services to those identified
populations; how AAAs can provide services directly; how voluntary
contributions are to be collected; and the grievance process for older
adults and family caregivers who are dissatisfied with or denied
services under the Act. As proposed in Sec. 1321.9(a), except for the
Ombudsman program and where otherwise indicated, the State agency
policies may allow for procedures to implement specific policies to be
developed at the AAA level.
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\50\ 42 U.S.C. 3025(a)(2); 42 U.S.C. 3012(a)(9).
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[[Page 39575]]
To provide context for our proposals, as set forth in section
306(a)(4)(A)(i)(I)(aa),\51\ AAAs are responsible for setting specific
objectives, consistent with State policy, for provision of services to
older individuals with greatest economic need and greatest social need.
Identifying such populations at the State level facilitates consistent
messaging and outreach, collaboration with other State level
organizations and stakeholders, and development of specific plans for
the State agency, AAAs, and service providers to implement, as intended
by the Act. Definitions of these populations at the State level are
intended to provide Statewide direction, while maintaining the
opportunity for additional definition of populations at greatest
economic need and greatest social need specific to local circumstances
as part of an area plan on aging as further proposed in Sec. 1321.65.
For example, a State might choose to define those at greatest economic
need to include individuals or households with an income within a
specific range (e.g., up to 125 percent of the Federal poverty level),
and another State may include older adults experiencing housing
instability in their definition of greatest economic need. A State
might also choose to define those at greatest social need to include
people with low literacy, while another State may include grandparents
raising grandchildren due to substance use disorder or loss of parents
to COVID in their definition of greatest social need. There are
multiple circumstances where State level identification of needs may be
further complemented at the AAA level, such as older adults
experiencing economic need due to catastrophic flooding in a rural
portion of a State, or a AAA including older refugees in the community
in their definition of greatest social need.
---------------------------------------------------------------------------
\51\ 42 U.S.C. 3026(a)(4)(A)(i)(I)(aa).
---------------------------------------------------------------------------
The Act sets forth at section 307(a)(8)(A) \52\ that services will
not be directly provided by a State or area agency without the approval
of the State agency, subject to certain conditions; we propose here
that the State agency communicate how the area agencies may request
approval to directly provide services. This proposed section also
incorporates the requirement under section 307(a)(5)(B) \53\ of the Act
that State agencies are required to issue guidelines applicable to
grievance processes for any older adult or family caregiver who has a
complaint about a service or has been denied a service.
---------------------------------------------------------------------------
\52\ 42 U.S.C. 3027(a)(8).
\53\ Ibid. at (a)(5)(B).
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Proposed Sec. 1321.9(c)(2) requires states to establish policies
and procedures related to the fiscal requirements associated with being
awarded funding for the Nutrition Services Incentive Program,\54\ Title
III,\55\ and Title VII \56\ under the Act. Over the years, we have
found that some State agencies may be unaware of certain requirements
or may not understand their obligations under these requirements.
Section 1321.9(c)(2) will provide guidance on the following fiscal
requirements: distribution of Title III \57\ and Nutrition Services
Incentive Program \58\ funds; non-Federal share (match) requirements;
\59\ permitted transfers of service allotments; \60\ maximum allocation
amounts for State, territory, and area plan administration; \61\
minimum funding expenditures for access to services, in-home supportive
services, and legal assistance; \62\ State agency maintenance of effort
obligations; \63\ requirements related to Ombudsman program
expenditures and fiscal management; \64\ minimum expenditures for
services for older adults who live in rural areas; \65\ reallotment of
funds; \66\ voluntary contributions, including cost-sharing at the
election of the State agency; \67\ use of program income; \68\ private
pay programs; \69\ commercial relationships; \70\ buildings,
alterations or renovations, maintenance, and equipment; \71\
prohibition against supplantation; \72\ monitoring of State and area
plan assurances; \73\ and advance funding.\74\ We provide further
context for these fiscal requirements proposals in the following
paragraphs.
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\54\ 42 U.S.C. 3030a(e).
\55\ 42 U.S.C. 3023.
\56\ 42 U.S.C. 3058a.
\57\ 42 U.S.C. 3025(a)(2)(C).
\58\ 42 U.S.C. 3030a(d).
\59\ 42 U.S.C. 3024(d), 3028(a)(1), 3029(b), 3030s-1(h)(2).
\60\ 42 U.S.C. 3028(a)(4), (5).
\61\ 42 U.S.C. 3024(d)(1), 3028(a), (b)(1)-(2).
\62\ 42 U.S.C. 3026(a)(2).
\63\ 42 U.S.C. 3029(c).
\64\ 42 U.S.C. 3027(a)(9)(A).
\65\ 42 U.S.C. 3027(a)(3)(B)(i).
\66\ 42 U.S.C. 3024(b), 3058b(b).
\67\ 42 U.S.C. 3030c-2.
\68\ 42 U.S.C. 3030c-2(a)(5)(c).
\69\ 42 U.S.C. 3020c, 3026(g).
\70\ 42 U.S.C. 3026(a)(13)-(14).
\71\ 45 CFR 75; 42 U.S.C. 3030b, 3030d(b).
\72\ 42 U.S.C. 3026(a)(9)(B), 3030c-2(b)(4)(E), 3030d(d), 3030s-
2, 3058d(a)(4).
\73\ 42 U.S.C. 3025(a)(1)(A)-(C).
\74\ 45 CFR 75.305.
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Sec. 1321.9(c)(2)(i). Intrastate Funding Formula (IFF)
The Act sets forth requirements for distribution of Title III funds
within the State in section 305(a)(2)(C-D).\75\ The Act requires
distribution to occur via an intrastate funding formula (IFF) (further
defined in proposed Sec. 1321.49) or funds distribution plan (further
defined in proposed Sec. 1321.51). The IFF is required for States with
multiple planning and service areas, and a funds distribution plan is
required for single planning and service area states. Through this
provision, we also propose to require that funds be promptly disbursed
using the IFF or funds distribution plan and to provide prior approval
for fixed amount subawards up to the simplified acquisition threshold,
as set forth in 2 CFR 200.353.
---------------------------------------------------------------------------
\75\ 42 U.S.C. 3025(a)(2)(C-D).
---------------------------------------------------------------------------
Sec. 1321.9(c)(2)(ii). Non-Federal Share (Match)
The provision contained in Sec. 1321.47 (Statewide non-Federal
share requirements) of the existing regulation is redesignated here as
Sec. 1321.9(c)(2)(ii) and revised. The Act includes requirements for
non-Federal share matching funds from State or local sources, as set
forth in sections 301(d)(1), 304(c), 304(d)(1)(A), 304(d)(1)(D),
304(d)(2), 309(b), 316(b)(5), and 373(h)(2). We propose to consolidate
and streamline the requirements by listing the requirements and
considerations that apply to such funds. We have received frequent
technical assistance requests concerning the allowability of using
funding for services that are means tested for the non-Federal share
(match). We propose to clarify that State or local public resources
used to fund a program which uses a means test shall not be used to
meet the non-Federal share matching requirements. We also propose to
clarify that a State agency or AAA may determine a non-Federal share in
excess of required amounts, and we clarify the non-Federal share
matching requirements that apply to service and administration costs
for each type of grant award under Title III of the Act. We also
propose to provide prior written approval for unrecovered indirect
costs to be used as match and invite comment regarding this approach.
Sec. 1321.9(c)(2)(iii). Transfers
The provision contained in Sec. 1321.45 of the existing regulation
(Transfer between congregate and home-delivered nutrition service
allotments) is redesignated here as Sec. 1321.9(c)(2)(iii) and
revised. The Act allows for transfer of service allotments to provide
some flexibility to meet State and local needs. ACL allocates Title III
funding to States by part of the Act (for example, the
[[Page 39576]]
supportive services allocation is designated as part B and the
nutrition services allocation is designated as part C, and further by
subpart (for example, part C-1 funding is for congregate meals and part
C-2 funding is for home-delivered meals)). We propose to list the
requirements and considerations that apply if a State elects to make
transfers between allotments, including the parts and subparts of Title
III which are subject to transfer of allocations, the maximum
percentage of an allocation which may be transferred between parts and
subparts, and a confirmation that such limitations apply in aggregate
to the State. For example, a State may find that older individuals have
a need for transportation to congregate meal sites. A State is able to
transfer, within allowed limits, allotments from the congregate meal
nutrition grant award (part C-1) to the supportive services grant award
(part B) to provide transportation to meet State and local service
needs.
Sec. 1321.9(c)(2)(iv). State, Territory, and Area Plan Administration
Section 308 of the Act sets forth limits on the amount of Title III
funds which may be used for State, Territory, and area plan
administration. We propose to specify the requirements and
considerations that apply, including flexibilities that some State
agencies of single planning and service States may exercise and how the
State agency may calculate the maximum amounts available for AAAs to
use. We receive regular requests for technical assistance about use of
funds; the proposed specification of requirements is intended to
provide clarity to States. For example, States may either receive five
percent of their funding allocation or $750,000 ($100,000 for certain
Territories) of their total Title III allocation as set forth in the
Act to complete the State plan administration activities required by
the Act, including planning, coordination, and oversight of direct
services provided with the remainder of the Title III allocation. The
State, Territory, and Area plan administration allocation amounts may
be taken from any same fiscal year Title III award allocation at any
time during the grant period and may be allocated to any Part of the
same fiscal year Title III grant allocation, with the statutory
exception of allocation of area plan administration to Part D (which
provides funding for evidence-based disease prevention and health
promotion programs). In States with multiple planning and service
areas, we propose to clarify section 304(d)(1)(A) of the Act and better
streamline implementation of maximum allocation amounts. We propose to
specify that the State agency will determine the maximum amount
available for area plan administration by deducting the amount of
funding to be applied to State plan administration and calculating ten
percent of this amount. The ten percent of funding remaining must be
made available to AAAs in accordance with the IFF for the purpose of
area plan administration, which we further address in proposed Sec.
1321.57(b).
Sec. 1321.9(c)(2)(v). Minimum Adequate Proportion
The Act sets forth requirements that the State plan must identify a
minimum proportion of funds that will be spent on access services, in-
home supportive services, and legal assistance. We propose to require
the State agency to have policies and procedures to implement these
requirements.
Sec. 1321.9(c)(2)(vi). Maintenance of Effort
The provision contained in Sec. 1321.49 (State agency maintenance
of effort) of the existing regulation is redesignated here as Sec.
1321.9(c)(2)(vi) and revised. We propose to require State agencies to
develop fiscal policies and procedures related to requirements under
the Act, corresponding to sections 309(c) \76\ and 374.\77\ These
requirements include expending specific minimum maintenance of effort
amounts, which are calculated in a specific manner as required in the
Act. In response to technical assistance requests received, we also
propose to clarify that excess amounts reported in other reports, such
as the Federal financial report (submitted via SF-425), do not become
part of the amounts used in calculating the minimum required
maintenance of effort expenditures, unless the State agency
specifically certifies the excess amounts for such purpose.
---------------------------------------------------------------------------
\76\ 42 U.S.C. 3029.
\77\ 42 U.S.C. 3030s-2.
---------------------------------------------------------------------------
Sec. 1321.9(c)(2)(vii). State Long Term Care Ombudsman Program
We propose to require State agencies to develop fiscal policies and
procedures related to requirements under the Act, corresponding to
section 307(a)(9).\78\ These requirements include that the State agency
will expend not less than the amount expended by the State agency under
Title III and Title VII of the Act for the Ombudsman program in fiscal
year 2019, in accordance with the level set in the Act as amended in
2020. We also propose to clarify that the State agency must provide the
Ombudsman with information to complete Ombudsman program requirements
and that the fiscal activities relating to the operation of the Office
are in compliance with the requirements set forth in Sec. 1324.13(f).
---------------------------------------------------------------------------
\78\ 42 U.S.C. 3027(a)(9).
---------------------------------------------------------------------------
Sec. 1321.9(c)(2)(viii). Rural Minimum Expenditures
We propose to require State agencies to develop fiscal policies and
procedures related to requirements under the Act, corresponding to
section 307(a)(3)(B).\79\ These requirements include that the State
agency must expend not less than the amount expended in fiscal year
2000, in accordance with the level set in the Act, for services for
older individuals residing in rural areas, project the cost of
providing such services, and specify a plan for meeting the needs for
such services. To implement these requirements, we propose that the
State agency establish a process and control for determining how rural
areas within the State shall be defined.
---------------------------------------------------------------------------
\79\ Ibid. at (a)(3)(B).
---------------------------------------------------------------------------
Sec. 1321.9(c)(2)(ix). Reallotment
We propose to require State agencies to develop fiscal policies and
procedures related to a State's voluntary release of funds
(reallotment), corresponding with sections 304(b) \80\ and 703(b) \81\
of the Act. These policies and procedures include that the State agency
must communicate if the State agency has funding that will not be
expended in the grant period to be reallotted to the Assistant
Secretary for Aging that will then be redistributed to other State
agencies who identify as being able to utilize funds within the grant
period. Additionally, the State agency should include whether they are
able to receive and expend within the grant period any reallotted funds
that may become available from the Assistant Secretary for Aging. We
also propose to clarify that the State agency must distribute any such
reallotted funds it receives in accordance with the IFF or funds
distribution plan, as set forth in Sec. Sec. 1321.49 or 1321.51.
---------------------------------------------------------------------------
\80\ 42 U.S.C. 3024(b).
\81\ 42 U.S.C. 3058b(b).
---------------------------------------------------------------------------
Sec. 1321.9(c)(2)(x) and Sec. 1321.9(c)(2)(xi), Voluntary
Contributions and Cost Sharing
The provision contained in Sec. 1321.67 of the existing regulation
(Service contributions) is redesignated here as Sec. 1321.9(c)(2)(x)
(voluntary contributions) and revised, and we propose to add Sec.
1321.9(c)(2)(xi) (cost sharing) to delineate between the two
[[Page 39577]]
types of consumer contributions. Section 315 of the Act allows for
consumer contributions which may take the form of (1) an individual
voluntarily contributing towards the cost of a service (a voluntary
contribution) \82\ and (2) the State establishing a cost sharing
policy, creating a structured system for collecting sliding scale
payments from some service participants for some services (cost
sharing).\83\ For many decades, State and area agencies and service
providers have collected voluntary contributions from participants
receiving services under the Act. Such voluntary contributions allow
service participants to demonstrate their support of these services and
for expansion of services to others in the community. For example, in
FY 2021 State agencies reported nearly $166 million in program income
for Title III-funded services to ACL, the majority of which we estimate
was in the form of voluntary contributions.
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\82\ 42 U.S.C. 3030c-2(b).
\83\ 42 U.S.C. 3030c-2(a).
---------------------------------------------------------------------------
Cost sharing provisions were added in the 2000 amendments to the
OAA. Because the Act includes many restrictions regarding cost sharing,
in practice ACL has seen cost sharing implemented for a few limited
services such as transportation and respite. For example, a State may
wish to pursue cost sharing under the Act as a way of more consistently
soliciting contributions or for administrative simplicity to align with
services provided under other funding sources that use a cost sharing
model. Many States choose not to pursue cost sharing as they find no
benefit in comparison to the traditional model of collecting voluntary
contributions.
We discuss these two provisions together because ACL has received
many questions about how voluntary contributions and cost sharing
compare. We discuss voluntary contributions first because, as explained
above, States have a long history of requesting voluntary contributions
and are less likely to pursue cost sharing arrangements.
We propose to specify in Sec. 1321.9(c)(2)(x) that the Act states
that voluntary contributions are allowed and may be solicited for all
services, as long as the method of solicitation is non-coercive. In
contrast, we also propose to list the services for which the Act
prohibits cost sharing, which include information and assistance,
outreach, benefits counseling, and case management services; long-term
care ombudsman, elder abuse prevention, legal assistance, and other
consumer protection services; congregate or home delivered meals; and
any services delivered through Tribal organizations.
In Sec. 1321.9(c)(2)(xi) we propose to list applicable
requirements to include how suggested contribution levels for cost
sharing are established, which individuals are encouraged to
contribute, the manner of solicitation of contributions, a prohibition
on means testing, provisions that apply to all service recipients, a
prohibition on denial of services, procedures that are to be
established, that amounts collected are considered to be program
income, and further provisions that apply to cost sharing. Both
proposed Sec. 1321.9(c)(2)(x) and Sec. 1321.9(c)(2)(xi) are intended
to clarify that services may not be denied, even when a State has a
cost sharing policy and or a voluntary contribution policy, if someone
cannot or chooses not to contribute or to pay a suggested cost sharing
amount. In other words, any State cost sharing and consumer
contribution policies must be voluntary for OAA program participants,
and States must ensure that program participants are aware that they
are not required to contribute. We also propose to clarify that State
agencies, AAAs, and service providers are prohibited from using means
testing to determine eligibility for or to deny services to older
people and family caregivers, as set forth in section 315(a)(5)(E) \84\
and (b)(3) \85\ and to confirm that both voluntary contribution and
cost sharing solicitation amounts are to be based on the actual cost of
services.
---------------------------------------------------------------------------
\84\ 42 U.S.C. 3030c-2(a)(5)(E).
\85\ Ibid. at (b)(3).
---------------------------------------------------------------------------
In specifying differences between voluntary contributions and cost
sharing, voluntary contributions are encouraged for individuals whose
self-declared income is at or above 185 percent of the Federal poverty
line, while the Act further restricts the implementation of cost
sharing and does not allow it to be imposed on service participants who
are at or below the Federal poverty line or are otherwise low-income as
specified by the State agency. Cost sharing is also prohibited for
services delivered through Tribal organizations.
Additionally, if a State agency chooses to establish a cost sharing
policy, it must be implemented statewide at all AAAs in the State, with
limited exceptions, where a State agency approves a waiver request from
a AAA where the AAA demonstrates that a significant proportion of
persons receiving services under the Act have incomes below a certain
threshold or that applying the cost sharing policy would place an
unreasonable burden upon the AAA, as set forth in section
315(a)(6).\86\
---------------------------------------------------------------------------
\86\ Id. at (a)(6).
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State agencies, AAAs, and others have expressed confusion about the
differences between cost sharing and voluntary contributions. We seek
comment on whether the proposed rule sufficiently clarifies the
statutory requirements for and differences between cost sharing and
voluntary contributions.
Sec. 1321.9(c)(2)(xii). Use of Program Income
The provision contained in Sec. 1321.73 of the existing regulation
(Grant related income under Title III-C) is redesignated here as Sec.
1321.9(c)(2)(xi) and revised. We propose to clarify the fiscal
requirements that apply to program income, which includes voluntary
contributions and cost sharing payments. For example, we propose to
clarify that States are required to report contributions as program
income, and that contributions must be used to expand the service
category by part of Title III of the Act for which the income was
originally collected. Thus, a contribution for the supportive service
of transportation must be reported as income to the supportive services
program and used to expand supportive services, such as transportation,
multipurpose senior centers and/or transportation. Similarly, if
someone pays a portion of the cost of a transportation service under a
cost-sharing arrangement, that portion must be reported as income to
the supportive services program. A contribution for the nutrition
service of home-delivered meals must be reported as income to the
nutrition program and used to expand nutrition services, such as home-
delivered meals, congregate meals, and/or nutrition education.
Sec. 1321.9(c)(2)(xiii). Private Pay Programs
We propose to clarify that AAAs and service providers may, in
addition to programs supported by funding received under the Act, offer
separate private pay programs for which individual consumers agree to
pay to receive services. These private pay programs may offer similar
or the same services as those funded under Title III. However, funds
provided under the Act for direct services may not be used to support
private pay programs (or any other services) where a fee is required.
We propose to add Paragraph 1321.9(c)(2)(xiii) to this provision to
provide guidance as to policies and procedures that should be in place
to ensure that private pay programs offered
[[Page 39578]]
by AAAs and service providers do not compromise core responsibilities
under the Act. One such core responsibility, for example, is to ensure
that individuals who receive information about private pay programs and
who are eligible for services provided with Title III funds also are
made aware of Title III-funded services. We seek comments on whether
the proposed rule clarifies the allowability of private pay programs.
Sec. 1321.9(c)(2)(xiv). Contracts and Commercial Relationships
AAAs and service providers may receive and administer funding from
multiple sources as they seek to provide comprehensive services to
older adults. In doing so, they may enter into relationships with
various commercial entities to accomplish the delivery of comprehensive
services, as authorized in section 212 and 306(a)(13) and (14) of the
Act.\87\ In response to numerous questions about the appropriate roles,
responsibilities, and oversight of such activities, feedback received
in response to the RFI, and based on our observations of program
activities, we propose to clarify the policies and procedures that
State agencies must establish related to all contracts and commercial
relationships in subsection 1321.9(c)(2)(xiv). As a component of these
policies and procedures, and consistent with their authority under
sections 305(a)(1)(C), 306(a), 306(b), and 212(b)(1), State agencies
must establish processes for AAAs to receive approval for contracts and
commercial relationships. We expect such processes to be flexible and
streamlined, reflecting the needs of the older individuals served and
the abilities of AAAs and service providers to engage in contracts and
commercial relationships. This provision will help ensure the
activities in which recipients and subrecipients of funding under the
Act engage further the intended benefits of the Act and do not
compromise core responsibilities or the statutory mission of State
agencies, AAAs, and service providers. We propose to set forth these
provisions to promote and expand the ability of the aging network to
engage in business activities.
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\87\ 42 U.S.C. 3020c; 42 U.S.C. 3026
---------------------------------------------------------------------------
For example, a State agency could establish policies and procedures
that outline a tiered approach for approving contracts and commercial
relationships, whereby some specific activities with certain entities
receive prior approval (for example, as required under section 212),
other activities and general categories of activities require a simple
notice of intent to receive approval from the State agency, and,
because of significant risk or conflict of interest complexities, still
other specific activities or types of activities require a more
thorough review process by the State agency in determining whether to
provide approval. A State agency may include various factors in their
decision-making process, such as whether the AAA/service provider is
under a corrective action plan or demonstrates concerns in current OAA
program operations, the role of the AAA/service provider in the State's
long-term services and supports system, and the level of risk the AAA/
service provider may assume in the contract or commercial relationship,
in setting the tiers of its prior approval process.
Another State agency could have policies and procedures that
require the AAA to request approval via the area plan process for the
types of contracts or commercial relationships the AAA intends to
undertake and/or allow the AAA's service providers to undertake. The
State agency could then provide approval to the AAA or request further
detail in determining whether to provide approval.
We expect that States might distinguish between contracts and
commercial relationships where the AAA, for example, is paying for
services or goods; and contracts and commercials relationships where
the AAA is receiving payment to provide services or goods. For example,
a state might establish de facto approval policies for contracts and
commercial relationships related to AAAs paying for Title III services,
but establish a more rigorous review process if the AAA is entertaining
a contract or commercial relationship to receive payment to provide
services to individuals or entities not otherwise receiving services
under the Act.
Our proposal responds to numerous concerns from AAAs regarding
inconsistent approaches taken by States, as well as concerns from State
agencies about the level of oversight and approval that should be
exercised. We are trying to take a balanced approach that is consistent
with statutory requirements found in section 212 and throughout Title
III--one that is not onerous, can be implemented easily, and does not
cause undue delays. This approach outlined in the regulation will be
supplemented by the provision of technical assistance to States and
AAAs. We request comment on whether our proposed approach appropriately
balances the need for clear policies and procedures with the need to
have a workable approval process.
We propose to specify in the definition of Area plan administration
at section 1321.3 that use of area plan administration funds for
development of contracts or commercial relationships is allowable. We
request comments on best practices and examples of existing processes.
The Act has always contemplated an aging network that plans,
coordinates, and facilitates comprehensive and coordinated systems for
supportive, nutrition, and other services, leveraging resources beyond
what the OAA alone can support. The aging network has growing
opportunities to braid different sources of government and private
funding to serve older adults in need, which has been accomplished
through contracts and commercial relationships with organizations such
as Medicaid managed care plans and health systems, among others.
Congress further strengthened this flexibility in the most recent
reauthorization of the OAA. ACL is committed to promoting this
flexibility while providing good stewardship of and accountability for
public funds. Therefore, we propose in Sec. 1321.9(c)(2)(xiv) to
delineate that State agencies, AAAs, and service providers may enter
into a variety of contracts and commercial relationships. We further
propose that entities establishing contracts and commercial
relationships must develop policies and procedures to promote fairness,
inclusion, and adherence to the requirements of the Act, including
meeting conflict of interest requirements, continuing their role as
advocates for older people in accordance with the Act, and meeting
financial accountability requirements, as set forth in sections
306(a)(6)(B), (13), (14), and (15) and 307(a)(7).\88\ They must also
align with any guidance issued by the Assistant Secretary.
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\88\ 42 U.S.C. 3026; 42 U.S.C. 3027.
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For example, AAAs and service providers may use funds for direct
services under Title III to support provision of service via contracts
and commercial relationships in two ways. The first is by maintaining
all requirements for direct service provision using Title III funds.
This would mean that Title III direct services funds would not be used
for contracts or commercial relationships that required an older
individual to make a payment or copayment (see Sec. 1321.9(c)(x).
Voluntary contributions), used means testing (see 1321.61(c). Advocacy
responsibilities of the area agency), or served those ineligible for
services under the Act (see 1321.81. Client eligibility for
participation). Second, funds could be used to provide
[[Page 39579]]
direct services consistent with the requirements under section 212 of
the Act, which among other requirements requires reimbursement of funds
initially used to pay part or all of the cost of developing and
carrying out the contract or commercial relationship.
We request comments regarding best practices in promoting
contracting and commercial relationship activities of the aging network
while maintaining fairness and adherence to the requirements of the
Act. Many states, whether through formal policies and procedures or
otherwise, have been facilitating a range of contracting and commercial
relationship activities for years. For example, the area planning
process is one example of a policy and procedure that all states use to
approve certain contracts and commercial relationships. We do not
intend to disrupt the normal course of business where it is currently
functioning consistent with the requirements of the Act. We believe
that standardizing policies and procedures will streamline these
activities nationwide and ensure consistency with the requirements of
the Act.
Sec. 1321.9(c)(2)(xv). Buildings, Alterations or Renovations,
Maintenance, and Equipment
ACL has received technical assistance and clarification requests
from State agencies and AAAs seeking to apply funding awarded under
Title III to costs related to buildings and equipment (such as
maintenance and repair). However, the Act provides limited standards
regarding this proposed use of funding. We propose to add paragraph
1321.9(c)(2)(xv) to provide clarification to ensure that funding will
be used for costs that support allowable activities. In addition,
section 312 of the Act provides that funds used for construction or
acquisition of multipurpose senior centers are to be repaid to the
Federal Government in certain circumstances. To ensure that third
parties will be on notice of this requirement, we propose to include in
this paragraph a requirement that a Notice of Federal Interest be filed
at the time of acquisition of a property or prior to construction, as
applicable. We welcome comment on this proposed section, including on
the sufficiency of guidance provided to date and potential alternative
approaches to achieve the goal of providing services to older adults.
Sec. 1321.9(c)(2)(xvi). Supplement, Not Supplant
The Act sets forth requirements in sections 306(a)(9)(B),\89\
315(b)(4)(E),\90\ 321(d),\91\ 374,\92\ and 705(a)(4) \93\ that OAA
funds must supplement, and not supplant existing funds. We have
received numerous questions about what these requirements mean and how
State agencies can ensure that Federal funding is not used
inappropriately to supplant other funds. For example, a State or local
government might inappropriately decide to reduce State funding to
support services for family caregivers due to an increase in Federal
Title III-E funding. The result is that the increased Federal funds
supplant, not supplement, the reduced State or local funding, with no
increase in revenue available to the entity to provide additional
services and in contradiction of section 374. This proposed provision
will require a State agency policy and procedure on supplementing, not
supplanting existing funds for the programs where specified in the Act.
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\89\ 42 U.S.C. 3026(a)(9)(B).
\90\ 42 U.S.C. 3030c-2(b)(4)(E).
\91\ 42 U.S.C. 3030d(d).
\92\ 42 U.S.C. 3030s-2.
\93\ 42 U.S.C. 3058d(a)(4).
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Sec. 1321.9(c)(2)(xvii). Monitoring of State and Area Plan Assurances
The Act sets forth many assurances to which States must attest as a
part of their State plans and to which AAAs must attest as a part of
their area plans. We propose to specify that the State agency must have
policies and procedures to monitor compliance regarding the assurances
to which the State and area agencies attest.
Sec. 1321.9(c)(2)(xviii). Advance Funding
In response to comments received at listening sessions and
increased requests for technical assistance from State agencies, AAAs,
and service providers, ACL proposes to specify that State agencies may
advance funding to meet immediate cash needs of AAAs and service
providers, and if a State chooses to do so, the State agency must have
policies and procedures that comply with Federal requirements and
guidance as set forth by the Assistant Secretary for Aging.
Sec. 1321.9(c)(3). State Plan Process; Sec. 1321.9(c)(4). Area Plan
Process
We propose to add paragraphs 1321.9(c)(3) and (4) to ensure the
integrity and transparency of the State plan process and, in States
with multiple planning and service areas, of the area plan process. We
propose to require the State agency to have policies and procedures
that align with State and area plan requirements, including
establishing and complying with a minimum time period for public review
and comment for State and area plans, that are proposed at Sec. Sec.
1321.29 and 1321.65.
Sec. 1321.11 Advocacy Responsibilities
Section 1321.13 of the existing regulation (Advocacy
responsibilities) is redesignated here as Sec. 1321.11. Section
1321.11 sets forth the advocacy responsibilities of State agencies. As
proposed, these include advocacy, technical assistance, and training
activities. We propose additional minor revisions to these provisions
to include activities related to the National Family Caregiver Support
Program (NFCSP), which was added to the Act in 2000. Section 305(a)
\94\ of the Act provides that the State agency should serve as ``an
effective and visible advocate'' for older individuals and family
caregivers. Accordingly, we propose to revise Sec. 1321.11(a)(3) to
clarify that the State agency's obligations to comment on applications
to Federal and State agencies for assistance related to the provision
of needed services for older adults and family caregivers are not
limited to instances in which the State agency receives a request to do
so.
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\94\ 42 U.S.C. 3025(a).
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Sec. 1321.13 Designation of and Designation Changes to Planning and
Service Areas. [Updated Title and Revised]
Section 1321.29 of the existing regulation (Designation of planning
and service areas) is redesignated here as Sec. 1321.13 and is
retitled to better reflect the content of the proposed provision.
Section 305 \95\ of the Act requires the State agency to divide the
State into distinct planning and service areas and subsequently
designate an AAA to serve each planning and service area. The Act
allows for exceptions for some States to designate the entire State as
a single planning and service area. Single planning and service area
states may be geographically small, such as Rhode Island, or may be
sparsely populated relative to their geography, such as Alaska.
Dividing States into distinct planning and service areas allows for a
local approach to the planning, coordination, advocacy, and
administration responsibilities as required under the Act. We propose
to revise this section to affirm the State agencies' obligations to
have policies and procedures in place to ensure that
[[Page 39580]]
the State agency process of designating and changing planning and
service areas will be transparent, will hold the State agency
accountable for its decisions, and will afford due process to affected
parties. We also propose factors that a State agency should take into
account when it considers changing a planning and service area
designation, consistent with the aims of the Act. These factors include
the geographical distribution of older individuals in the State, the
incidence of the need for services under the Act, the distribution of
older individuals with greatest economic need or greatest social need,
the distribution of older individuals who are Native Americans, the
distribution of resources under the Act, the boundaries of existing
areas within the State, and the location of units of general purpose
local government. Since all States now have designated planning and
service areas, we propose to provide greater detail on the requirements
for changing planning and service areas, as specified in the Act, based
on questions we have received and areas of confusion that have been
expressed. For example, we anticipate that our proposal to require
State agencies to consider listed factors will resolve confusion over
how State agencies should make decisions about whether and how to
change planning and service area designations. We also solicit feedback
regarding any other relevant factors that should be specified in making
decisions on planning and service area designation.
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\95\ 42 U.S.C. 3025.
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Sec. 1321.15 Interstate Planning and Service Area
Section 1321.43 of the existing regulation (Interstate planning and
service area) is redesignated here as Sec. 1321.15. Revisions are
proposed to this provision to clarify the nature of an interstate
planning and service area (per section 305(b) \96\ of the Act), as well
as the process for requesting the Assistant Secretary to designate an
interstate planning and service area. Minor revisions have also been
made to reflect statutory updates, including language reflecting the
distribution of family caregiver support services funds under the Act,
and updates to cross references to other provisions within the
regulation.
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\96\ 42 U.S.C. 3025(b).
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Sec. 1321.17 Appeal to the Departmental Appeals Board on Planning and
Service Area Designation. [Updated Title and Revised]
Section 1321.31 (Appeal to Commissioner) is redesignated and
modified here as Sec. 1321.17 (Appeal to the Departmental Appeals
Board on planning and service area designation). Section 305(a)(1)(E)
\97\ of the Act provides State agencies authority to divide the State
into distinct planning and service areas to administer the Act's
services and benefits. A local government, region, metropolitan area or
Indian reservation may appeal a State agency's denial of designation
under the provisions of section 305(a)(1)(E) \98\ to the Assistant
Secretary for Aging who must then afford the entity an opportunity for
a hearing pursuant to section 305(b)(4) \99\ of the Act. There have
historically been very few appeals under section 305(a)(1)(E).\100\
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\97\ 42 U.S.C. 3025(a)(1)(E).
\98\ 42 U.S.C. 3025(a)(1)(E).
\99\ 42 U.S.C. 3025(b)(4).
\100\ 42 U.S.C. 3025(a)(1)(E).
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We are proposing appeals of State agency decisions for designation
of planning and service areas be delegated to the HHS Departmental
Appeals Board (DAB) in accordance with the procedures set forth in 45
CFR part 16. The DAB may refer an appeal to its Alternative Dispute
Resolution Division for mediation prior to issuing a decision. This
proposed change aligns with our proposals in Sec. Sec. 1321.23 and
1321.39. We believe it continues to fulfill the Act's mandate to
provide opportunity for a hearing while streamlining administrative
functions and providing robust due process protections to appellants.
The HHS DAB provides impartial, independent review of disputed
decisions under more than 60 statutory provisions. We believe this
change will provide clarity and consistency to State agencies, AAAs and
is aligned with the intent of the Act.
Sec. 1321.19 Designation of and Designation Changes to Area Agencies.
[Updated Title and Revised]
Section 1321.33 of the existing regulation (Designation of area
agencies) is redesignated here as Sec. 1321.19 and is retitled to
better reflect the content of the proposed provision. section 305(b)
\101\ of the Act requires State agencies not located in single planning
and service area states to designate an AAA to serve each planning and
service area. We propose to specify that only one AAA shall be
designated to serve each planning and service area and that an
organization may be designated as an AAA for more than one planning and
service area. The Act intends that the AAA will proactively carry out,
under the leadership and direction of the State agency, a wide range of
functions designed to lead to the development or enhancement of
comprehensive and coordinated community-based systems in, or serving,
each community in the planning and service area. It is essential that
each AAA has the capacity to carry out such responsibilities and that
each AAA meets the Act's qualification requirements. The existing
regulation, however, contains only a few basic procedural requirements
under the Act related to the designation of AAAs and provides no
direction to State agencies with respect to this important function.
---------------------------------------------------------------------------
\101\ 42 U.S.C. 3025(a).
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We propose to revise this provision to clarify the State agencies'
obligations to have policies and procedures in place to ensure that the
process of designating AAAs, as well as the voluntary or involuntary
de-designation of an AAA (withdrawal of AAA designation), will be
transparent, will hold the State agency accountable for its decisions,
and will afford due process to affected parties. We propose to provide
greater clarity to assist States in understanding the designation
process pursuant to section 305 \102\ of the Act and the types of
agencies permitted by the Act to serve as AAAs. Consistent with the
Act's requirements, we retain the existing restriction against a
regional or local State office serving as an AAA, and the provision
continues to reference the State agency's obligations under section 305
\103\ of the Act to provide a right of first refusal to a unit of
general purpose local government for AAA designation and to give
preference in such designation to an established office on aging if the
unit of general purpose local government elects not to exercise its
first refusal right. We request comment on the specifications proposed,
especially from State agencies and AAAs who have recent experience with
AAA designation processes.
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\102\ 42 U.S.C. 3025.
\103\ 42 U.S.C. 3025.
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Sec. 1321.21 Withdrawal of Area Agency Designation
Section 1321.35 of the existing regulation (Withdrawal of area
agency designation) is redesignated here as Sec. 1321.21 We propose
changes to paragraph (a) to clarify the circumstances under which a
State agency may withdraw designation to include failure to comply with
regulations and guidance as set forth by the Assistant Secretary for
Aging, if the State agency changes one or more planning and service
area designations, and if the AAA voluntarily requests withdrawal of
their designation. In paragraph (b) we propose a clarification that
changes to the designation of an
[[Page 39581]]
AAA must be included in the State plan on aging, with appropriate
cross-references. In paragraph (d) we propose that a State agency may
request an extension of time to perform the responsibilities of an AAA
after such designation has been withdrawn if the State agency has made
reasonable but unsuccessful attempts to procure another entity to be
designated as the AAA.
Sec. 1321.25 Duration, Format, and Effective Date of the State Plan
Section 1321.15 of the existing regulation (Duration, format, and
effective date of the State plan) is redesignated here as Sec.
1321.25. Minor changes have been made to update cross-references to
other provisions, to reflect updates to statutory language, and to
clarify the authority of the Assistant Secretary for Aging to provide
instructions to States regarding the formulation, duration, and
formatting of State plans.
Sec. 1321.27 Content of State Plan
Section 1321.17 of the existing regulation (Content of the State
plan) is redesignated here as Sec. 1321.27. As part of their
responsibilities, State agencies must develop and administer a multi-
year State plan on aging. The State plan delineates goals and
objectives related to assisting older individuals, their families, and
caregivers, and serves as a blueprint for achieving the goals and
objectives during the plan period. Section 307 \104\ of the Act sets
forth requirements that State plans must meet and content that must be
included. As Stated above, section 307 \105\ of the Act authorizes the
Assistant Secretary to prescribe criteria for State plan development
and content.
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\104\ 42 U.S.C. 3027.
\105\ 42 U.S.C. 3027.
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In response to the RFI and other requests for clarification, we
propose additional required core elements for the State plan, including
that the State plan: must provide evidence that it is informed by, and
based on, area plans; explain how individuals with greatest economic
need and greatest social need are determined and served; include the
State agency's intrastate funding formula or funds distribution plan;
demonstrate outreach to older Native Americans and coordination with
Title VI programs under the Act; certify that program development and
coordination activities will meet requirements; specify the minimum
proportion of funds that will be expended on certain categories of
services; provide information if the State agency allows for Title III-
C-1 funds to be used as set forth in proposed Sec. 1321.87(a)(1)(A);
describe how the State agency will meet its responsibilities for the
Legal Assistance Developer; explain how the State agency will use its
elder abuse prevention funding awarded pursuant to Title VII of the
Act; and describe how the State agency will conduct monitoring of the
assurances to which they attest. The proposed provision also clarifies
the Assistant Secretary's authority to establish objectives for State
plans, including objectives related to Title VII of the Act.
In response to significant feedback from stakeholders over the
years and numerous responses to the RFI, ACL proposes to specify that
the State plan must define greatest economic need and greatest social
need, including for the following populations: Native American persons;
persons who experience cultural, social, or geographical isolation
caused by racial or ethnic status; members of religious minorities;
lesbian, gay, bisexual, transgender, queer, and intersex (LGBTQI+)
persons; persons living with HIV or AIDS; persons with disabilities;
persons who live in rural areas; and persons otherwise adversely
affected by persistent poverty or inequality as the State defines it.
The Act directs State agencies and AAAs to focus attention, advocacy,
and service provision toward those in greatest economic need and
greatest social need. The listed populations include those identified
in Executive Order 13985 Advancing Racial Equity and Support for
Underserved Communities Through the Federal Government. We propose to
establish standard expectations for whom States must include in their
definitions of greatest economic need and greatest social need, while
still allowing for States to flexibly include other populations that
are specific to their circumstances. For example, one State may
identify a population within their State that has specific dietary
requirements that will be included in their definition of greatest
social need. When determining the definition of greatest economic need,
another State may include persons experiencing housing instability.
Another State may not specify any additional populations to be included
in their definitions of greatest economic need or greatest social need
at the State plan level, but encourage such additions at the area plan
level (for which we further propose requirements in Sec. 1321.65). We
welcome comment as to whether this approach sufficiently identifies
populations that all States must include as part of their definition of
greatest economic need and greatest social need and offers flexibility
to States to include additional populations.
We also propose to specify that upon identifying the populations of
greatest economic need and greatest social need, the State plan must
include how the State will target services to these populations,
including how funds under the Act may be distributed in accordance with
proposed intrastate funding formula or funds distribution plan
requirements at Sec. Sec. 1321.49 or 1321.51, respectively. For
example, a State may specify that it will use one factor based on the
low-income and rural population of individuals age 60 and older in its
intrastate funding formula to meet populations identified as in
greatest economic need and greatest social need. Another State may use
two separate factors, one for low-income individuals age 60 and older
and another for rural individuals age 60 and older.
As a part of their responsibilities under the State plan, State
agencies engage in program development and coordination activities to
meet the needs of older adults. State agencies also are encouraged to
translate activities, data, and outcomes into proven best practices,
which can be used to leverage additional funding and to build capacity
for long-term care efforts in the State, beyond what the Act alone can
support. State agencies also work in conjunction with and support of
AAAs who lead such efforts, including integrating health and social
services delivery systems. We propose for States to certify as a part
of their State plans that they will meet certain requirements,
including what funding sources can be used for program development and
coordination activities and what conditions apply to use of these
funds. We propose to specify that funds for program development and
coordination activities may only be expended as a cost of State plan
administration, area plan administration, or Title III-B supportive
services, under limited circumstances.
We propose to require States to specify the minimum proportion of
funds that will be expended on certain categories of services as
required by the Act in section 307(a)(2)(C),\106\ and include cross
reference to the legal assistance section at Sec. 1321.93.
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\106\ 42 U.S.C. 3027.
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The provision also includes a new requirement for States to provide
certain information regarding any permitted use of Title III C-1 funds
(funds for meals served in a congregate setting) for shelf-
[[Page 39582]]
stable, pick-up, carry-out, drive-through, or similar meals, as
permitted by new proposed Sec. 1321.87(a)(1)(A). The congregate meal
program is a core Title III program; in addition to a healthy meal, the
program provides opportunities for social interaction and health
promotion and wellness activities. In response to the COVID-19
pandemic, ACL provided guidance on innovative, permissible service
delivery options that grantees could provide meals to older individuals
and other eligible recipients of home-delivered meals with Title III C-
2 funds. In response to grantee and stakeholder comments on the RFI,
ACL proposes in new Sec. 1321.87 to allow these meal delivery methods
with respect to Title III C-1 congregate meal funds, subject to certain
terms and conditions. As this represents a proposed expansion of the
permitted use of congregate meals funds, State agencies must provide
information about this use of Title III C-1 funds in their State plans
to ensure that the State agencies are aware of, and will comply with,
the applicable terms and conditions and so that ACL will be aware of
the extent to which State agencies plan to implement this new allowable
use of Title III C-1 funds.
We propose to remove redundant provisions in Sec. 1321.27 that are
addressed in other more appropriate sections of the proposed revised
regulation (such as requirements related to State agency policies,
voluntary contributions, and means testing, which are addressed in
Sec. 1321.9). Also, minor revisions have been made to the provision to
delete references to statutory provisions that have been removed from
the Act or to delete language that does not align with current ACL
policy (such as the requirement in the existing provision that AAAs
compile available information on post-secondary education available to
older adults with little or no tuition).
With the increased expectations for information, assistance and
referral (I&A/R) systems to offer direct consumer support to a growing
population and the need to be responsive to emerging technology
solutions that streamline access to services and supports, ACL solicits
input on ways ACL and State agencies can support improvements in I&A/R
systems, including training of professionals and modernization of
information technology systems that are interoperable and streamline
access to services through electronic, closed loop referrals.
Sec. 1321.29 Public Participation
Section 1321.27 of the existing regulation (Public participation)
is redesignated here as Sec. 1321.29. The Act requires State agencies
to periodically solicit the views of older individuals, family
caregivers, service providers, and the public regarding the development
and administration of the State plan and the implementation of programs
and services under the Act. Sections 1321.29(a) and (b) set forth
obligations for public input, including that opportunities for public
participation should occur periodically and should include the views of
family caregivers and service providers, with particular attention to
those of greatest economic need and greatest social need. In response
to comments to the RFI, we propose that the public be given a
reasonable period of time within which to review proposed State plans
and that State plan documents be readily available to the public for
review. Pursuant to Federal civil rights laws, the State plan document
should be available in alternative formats and other languages if
requested.
Sec. 1321.31 Amendments to the State Plan
Section 1321.19 of the existing regulation (Amendments to the State
plan) is redesignated here as Sec. 1321.31. We propose substantial
revisions to this provision to clarify the circumstances under which
amendments to the State plan are necessary. The revised provision also
clarifies which amendments require prior approval by the Assistant
Secretary and which only need to be submitted for purposes of
notification. Amendments requiring prior approval are those necessary
to reflect new or revised statues or regulations as determined by the
Assistant Secretary for Aging; an addition, deletion, or change to a
State's goal, assurance, or information requirement Statement; a change
in the State's intrastate funding formula or funds distribution plan
for Title III funds; a request to waive State plan requirements; or
other changes as required by guidance as set forth by the Assistant
Secretary for Aging. Amendments for purposes of notification only are
those necessary to reflect a change in a State law, organization,
policy, or State agency operation; a change in the name or
organizational placement of the State agency; a request to distribute
State plan administration funds for demonstration projects; a change in
a planning and service area designation; a change in AAA designation; a
request to use funds set aside to address disasters as we propose to
further set forth in Sec. 1321.99; or a request to exercise major
disaster declaration flexibilities, as we propose to further set forth
in Sec. 1321.101. We also propose minor revisions to reflect statutory
updates.
Sec. 1321.33 Submission of the State Plan or Plan Amendment to the
Assistant Secretary for Aging for Approval. [Updated Title and Revised]
Section 1321.21 of the existing regulation (Submission of the State
plan or plan amendment to the Commissioner for approval) is
redesignated here as Sec. 1321.33 and has been retitled to reflect
statutory terminology updates. ACL's Regional Offices play a critical
role in ACL's administration and oversight of State plans on aging.
They provide technical assistance to State agencies regarding the
preparation of State plans and amendments and are responsible for
reviewing those that are submitted for compliance with the Act.
Currently, the regulations require States to submit for approval a plan
or amendment, signed by the Governor or the Governor's designee, 45
days prior to its proposed effective date. This 45-day period does not
provide adequate time for proper Regional Office review and provision
to the State by the Regional Office of appropriate technical
assistance, for the State then to make any changes that are required,
and for the State to re-submit the plan or amendment for further review
and approval. The failure to have a State plan or amendment approved in
a timely manner could result in significant ramifications to a State,
such as a lapse in funding under the Act. In addition, if a State only
submits a final, signed plan or amendment for review, and if changes
are needed in order to bring the plan or amendment into compliance with
the Act or the Assistant Secretary's guidance, the State agency could
find itself in the difficult position of having to arrange for the
Governor (or the Governor's designee) to re-execute the document. We
propose to improve the State plan and amendment submission and review
process by adding to this provision a requirement that the State agency
submit a draft of the plan or amendment to its assigned ACL Regional
Office at least 120 days prior to the proposed effective date and a
requirement that the State agency cooperate with the Regional Office in
the review of the plan or amendment for compliance with applicable
requirements. We welcome comments suggesting ways to improve the State
plan and amendment approval process.
[[Page 39583]]
Sec. 1321.35 Notification of State Plan or State Plan Amendment
Approval or Disapproval for Changes Requiring Assistant Secretary for
Aging Approval. [Updated Title and Revised]
The provision contained in Sec. 1321.23 of the existing regulation
(Notification of State plan or State plan amendment approval) is
redesignated here as Sec. 1321.35. We also propose changes to Sec.
1321.35(b) for consistency with other related provisions that address
appeals to the Assistant Secretary regarding disapproval of State plans
or amendments.
Sec. 1321.39 Appeals to the Departmental Appeals Board Regarding State
Plan on Aging. [Updated Title and Revised]
Section 1321.77 of the existing regulation (Scope) is redesignated
here at Sec. 1321.39, retitled, and modified. Section 305 \107\ and
307 \108\ of the Act, respectively, require a State to designate a
State agency to carry out Title III programs and develop a State plan
on aging to be submitted to the Assistant Secretary for Aging for
approval. Per section 307(c)(1) \109\ the Assistant Secretary shall not
make a final determination disapproving any State plan, or any
modification thereof, or make a final determination that a State is
ineligible under section 305,\110\ without first affording the State
reasonable notice and opportunity for a hearing.
---------------------------------------------------------------------------
\107\ 42 U.S.C. 3025.
\108\ 42 U.S.C. 3027.
\109\ Id. at (c)(1).
\110\ 42 U.S.C. 3025.
---------------------------------------------------------------------------
In the past the Assistant Secretary for Aging would have
facilitated the appeals process. We propose, in line with our proposals
at revised Sec. 1321.17 and new Sec. 1321.23, that appeals be
delegated to the Departmental Appeals Board (DAB) in accordance with
the procedures set forth in 45 CFR part 16. The Board will hear the
appeal and may refer an appeal to the DAB's Alternative Dispute
Resolution Division for mediation prior to issuing a decision.
Delegation of appeals to the DAB will continue to fulfill the
statutory mandate to afford a State reasonable notice and opportunity
for a hearing, while streamlining administrative functions and
providing robust due process protections. The HHS DAB provides
impartial, independent review of disputed decisions under more than 60
statutory provisions. We believe this change will provide clarity and
consistency to State agencies and is aligned with the intent of the
Act.
Sec. 1321.41 When a Disapproval Decision Is Effective. [Updated Title
and Revised]
In this section, redesignated from existing Sec. 1321.79,
retitled, and modified, we propose to delete reference to the
``Assistant Secretary for Aging'' and replace it with ``the
Departmental Appeals Board'' to align with changes proposed at Sec.
1321.39.
Sec. 1321.43 How the State May Appeal the Departmental Appeals Board's
Decision. [Updated Title and Revised]
In this section, redesignated from Sec. 1321.81 and retitled, we
propose to delete reference to the ``Assistant Secretary for Aging''
and replace it with ``the Departmental Appeals Board'' to align with
changes proposed at Sec. 1321.39.
Sec. 1321.45 How the Assistant Secretary for Aging May Reallot the
State's Withheld Payments. [Updated Title and Revised]
The provision contained in Sec. 1321.83 of the existing regulation
(How the Commissioner may reallot the State's withheld payments) is
redesignated here as Sec. 1321.45. The provision has been retitled,
and minor, non-substantive changes are proposed to the provision to
reflect statutory terminology updates.
Sec. 1321.49 Intrastate Funding Formula
The provision contained in Sec. 1321.37 of the existing regulation
(Intrastate funding formula) is redesignated here as Sec. 1321.49.
States with multiple planning and service areas provide funding to AAAs
through the IFF. Section 305 \111\ of the Act sets forth requirements
for the IFF while, at the same time, affording States some
flexibilities in its development and implementation. The proposed
changes to this provision are designed to assist State agencies develop
IFFs in compliance with the Act's requirements; to clarify the options
available to State agencies; and to aid them in implementation of their
IFFs. In paragraph (a), we propose to specify that the State agency
must include the IFF in the State plan, in accordance with guidelines
issued by the Assistant Secretary and using the best available data;
that the formula applies to supportive, nutrition, evidence-based
disease prevention and health promotion, and family caregiver services
provided under Title III of the Act; and that a separate formula for
evidence-based disease prevention and health promotion may be used, as
provided in section 362 \112\ of the Act.
---------------------------------------------------------------------------
\111\ 42 U.S.C. 3025.
\112\ 42 U.S.C. 3030n.
---------------------------------------------------------------------------
In paragraph (b) we propose to clarify the elements of the IFF. The
elements include a descriptive Statement and application of the State's
definitions of greatest economic need and greatest social need; a
Statement that discloses any funds deducted for allowable purposes of
State plan administration, Ombudsman program, or disaster set aside
funds, as proposed in Sec. 1321.99; whether a separate formula for
evidence-based disease prevention and health promotion is used; how the
Nutrition Services Incentive Program funds will be distributed; a
numerical mathematical Statement that describes each factor for
determining how funds will be allotted and the weight used for each
factor; a listing for the data to be used for each planning and service
area in the State; a Statement of the allocation of funds to each
planning and service area in the State; and the source of the best
available data used to allocate the funding.
In paragraph (c) we propose to identify prohibitions related to the
IFF. Prohibitions include that the State may not: withhold funds from
distribution through the formula, except where expressly allowed for
State plan administration, disaster set aside funds as proposed at
Sec. 1321.99, or the Ombudsman program; exceed State and area plan
administration caps as proposed at Sec. 1321.9(c)(2)(iv); use Title
III-D funds for area plan administration; distribute funds to any
entity other than a designated AAA, except where expressly allowed for
State plan administration funds, Title III-B Ombudsman funds, and
disaster set-aside funds as proposed in Sec. 1321.99; and use funds in
a manner that is in conflict with the Act.
In paragraph (d) we propose to specify other requirements that
apply to distribution of Nutrition Services Incentive Program funds,
including that cash must be promptly and equitably disbursed to
nutrition projects under the Act and provisions relating to election of
agricultural commodities. In paragraph (e) we propose that Title VII
funds or Title III-B Ombudsman program funds under the Act may be
distributed outside the IFF. This subsection also allows the State
agency to determine the amount of funding available for area plan
administration before deducting funds for Title III-B Ombudsman program
and disaster set-aside funds. We propose that a State agency may
reallocate funding within the State when the AAA voluntarily or
otherwise returns funds, subject to the State agency's policies and
procedures.
Proposed revisions to paragraph (f) reflect statutory updates and
to cross
[[Page 39584]]
reference to other provisions within the regulation.
Sec. 1321.51 Single Planning and Service Area States. [Updated Title
and Revised]
The provision contained in Sec. 1321.41 of the existing regulation
(Single state planning and service area) is redesignated here as Sec.
1321.51 and retitled. Most of the language of the existing provision
relates to confirming the approval of an application of a state which,
on or before October 1, 1980, was a single planning and service area,
to continue as a single planning and service area if the State agency
met certain requirements. Only State agencies currently designated as a
single planning and service area state may have such status;
accordingly, we propose to delete this language and clarify the
specific requirements that apply to operating as a single planning and
service area state. Single planning and service area states are
addressed elsewhere in our proposed regulations including proposed
definitions in Sec. 1321.3 and regarding designation of and changes to
planning and service areas in Sec. 1321.13.
Based on questions we have received from such states, we propose
clarifications that single planning and service area states must meet
requirements for AAAs, unless otherwise specified. In paragraph (b), we
propose to clarify that single planning and service area states, as
part of their State plan, must include a funds distribution plan that
mirrors many of the requirements of the intrastate funding formula for
states with multiple planning and service areas, minus distribution to
AAAs. The State must also provide justification if it wishes to provide
services directly and believes it meets applicable requirements to do
so, as set forth in section 307(a)(8)(A). We propose this change to
promote transparency and good stewardship of public funds. In paragraph
(c) we propose that single planning and service area states may revise
their funds distribution plans, subject to their policies and
procedures and prior approval of the Assistant Secretary. Revisions
also have been made to reflect statutory updates.
Subpart C--Area Agency Responsibilities
Sec. 1321.55 Mission of the Area Agency
The provision contained in Sec. 1321.53 of the existing regulation
(Mission of the area agency) is redesignated here as Sec. 1321.55.
This provision specifies the AAA's mission, role, and functions as the
lead on aging issues in its planning and service area under the Act.
The social services systems in which AAAs and their community
partners operate today differs greatly from that which existed in 1988
when the existing regulation was promulgated. For example, in 1988 much
of the work of AAAs involved the establishment and maintenance of focal
points, which at that time were identified as ``a facility established
to encourage the maximum collocation and coordination of services for
older individuals.'' The existing language set forth in Sec.
1321.53(c) regarding an AAA's obligations with respect to focal points
goes well beyond the requirements with respect to focal points that are
set forth in section 306(a) \113\ of the Act. Focal points in current
Sec. 1321.53(c) are focused on the need for bricks-and-mortar
facilities such as multipurpose senior centers. In light of the social
service systems climate in which AAAs operate today, the existing
language confining these focal points to facilities may impede an AAA's
ability to develop and enhance a comprehensive and coordinated
community-based systems in, or serving, its planning and service area,
as contemplated by the Act. Accordingly, we propose to delete the
language from this paragraph related to an AAA's obligations with
respect to focal points.
---------------------------------------------------------------------------
\113\ 42 U.S.C. 3026(a).
---------------------------------------------------------------------------
We also propose minor revisions to this provision to align with
updates to statutory terminology and requirements resulting from
reauthorizations (e.g., adding family caregivers as a service
population per the 2000 reauthorization) and to emphasize the Act's aim
that priority be given to serving older adults with greatest economic
need and greatest social need.
Sec. 1321.57 Organization and Staffing of the Area Agency
The provision contained in Sec. 1321.55 of the existing regulation
(Organization and staffing of the area agency) is redesignated here as
Sec. 1321.57.
The existing language in paragraph (a)(2) of this provision
prohibits a separate organizational unit within a multi-purpose agency
which functions as the AAA from having any purpose other than serving
as an AAA. The Act promotes AAAs as innovative, collaborative
organizations which adapt to ever-evolving social service, health and
economic climates. We propose to eliminate this prohibition to provide
more flexibility to AAAs to conduct their operations, subject to State
agency policies and procedures. Adequate safeguards exist in the Act
and in the regulations (such as requirements with respect of conflicts
of interest) to render this restriction unnecessary.
We also propose a minor revision to paragraph (a)(1) to take into
account the addition of family caregivers as a service population
pursuant to the 2000 reauthorization of the Act. We also propose minor
revisions to this provision to update cross-references to other
sections of the regulation.
Sec. 1321.61 Advocacy Responsibilities of the Area Agency
We propose minor revisions to this provision for clarity and to
take into account the addition of family caregivers as a service
population pursuant to the 2000 reauthorization of the Act.
Sec. 1321.63 Area Agency Advisory Council
The provision contained in Sec. 1321.57 of the existing regulation
(Area agency advisory council) is redesignated here as Sec. 1321.63.
Section 306 \114\ of the Act requires AAAs to seek public input with
respect to the area plan; accordingly, we propose new language in this
section clarifying the AAA's advisory council duties with regards to
soliciting and incorporating public input. Minor changes are proposed
to the language describing the required composition of the advisory
council, in order to clarify (1) that council members should include
individuals and representatives of community organizations from or
serving the AAA's planning and service area, including those identified
as in greatest economic need or greatest social need; (2) that a main
focus of the council should be to assist the AAA in targeting
individuals of greatest social need and greatest economic need; and (3)
that providers of the services provided pursuant to Title III of the
Act, as well as Indian Tribes and older relative caregivers, should be
represented in the council.
---------------------------------------------------------------------------
\114\ 42 U.S.C. 3026.
---------------------------------------------------------------------------
We also propose minor revisions to this provision to take into
account the addition of family caregivers as a service population
pursuant to the 2000 reauthorization of the Act.
Sec. 1321.65 Submission of an Area Plan and Plan Amendments to the
State for Approval
The provision contained in Sec. 1321.52 (Evaluation of unmet need)
and Sec. 1321.59 (Submission of an area plan and plan amendments to
the State for approval) of the existing regulation are combined and
redesignated here as Sec. 1321.65. The State agency is
[[Page 39585]]
responsible for ensuring that area plans comply with the requirements
of section 306 \115\ of the Act. We propose revisions to this provision
to clarify for State agencies the area plan requirements that should be
addressed by State policies and procedures. These include
identification of populations in the planning and service area of
greatest economic need and greatest social need; evaluation of unmet
needs; public participation in the area plan development process; plans
for which services will be provided, how services will be provided, and
how funding will be distributed; a process for determining if a AAA
meets requirements to provide certain direct services pursuant to
section 307(a)(8) \116\ of the Act; minimum adequate proportion
requirements per section 306(a)(2) \117\ of the Act; and requirements
for program development and coordination activities as proposed to be
set forth in Sec. 1321.27(h). States may include other requirements
that meet State-specific needs.
---------------------------------------------------------------------------
\115\ Ibid.
\116\ 42 U.S.C. 3027(a)(8).
\117\ 42 U.S.C. 3026(a)(2).
---------------------------------------------------------------------------
We also propose to make an addition to area plan requirements to
reflect changes in the nutrition program. The congregate meal program
is a core Title III nutrition program, with designated funding and
requirements as set forth under Title III C-1 of the Act. In addition
to a healthy meal, the program provides opportunities for social
interaction and health promotion and wellness activities. In response
to the COVID-19 pandemic, ACL provided guidance on innovative service
delivery options that grantees could take advantage of to provide meals
to older individuals and other eligible recipients of home-delivered
meals with Title III C-2 funds.\118\ These options included shelf-
stable, pick-up, carry-out, drive-through, or similar meals. In
response to input received from grantees and stakeholders pursuant to
the RFI, ACL proposes in new Sec. 1321.87 to also allow these meal
delivery methods with respect to Title III C-1 congregate meal funds,
subject to certain terms and conditions. This proposal marks an
expansion of the permitted use of congregate meals funds. Therefore, if
State agency policies and procedures allow for this service option,
AAAs will be required to provide this information in their area plans
to ensure AAAs are aware of, and in compliance with, the applicable
terms and conditions for use of such funds. It will also provide State
agencies and ACL necessary information to determine the extent to which
AAAs plan to implement this allowable use of Title III C-1 funds for
new service delivery methods.
---------------------------------------------------------------------------
\118\ ACL, Frequently Asked Questions--Nutrition Services and
Emergency Management (March 12, 2020) https://acl.gov/sites/default/files/COVID19/C19FAQ-NutritionEM_2020-03-12.pdf (last visited Jan.
18, 2023).
---------------------------------------------------------------------------
In paragraphs (c) and (d) we propose additions to reflect statutory
updates with respect to inclusion of hunger, food insecurity,
malnutrition, social isolation, and physical and mental health
conditions and furnishing of services consistent with self-directed
care in area plans.
In response to questions received, we propose to clarify in
paragraph (e) that area plans must be coordinated with and reflect
State plan goals. This provision parallels proposed Sec. 1321.27(c),
which requires the State plan to provide evidence the plan is informed
by and based on area plans. State and area plans may have cycles that
align or vary, based on multiple considerations. With this provision,
we wish to clarify that State and area plans processes should be
iterative, where each informs the other. We welcome comments regarding
this proposed clarification.
Subpart D--Service Requirements
Sec. 1321.71 Purpose of Services Allotments Under Title III
The provision contained in Sec. 1321.63 of the existing regulation
(Purpose of services allotments under Title III) is redesignated here
as Sec. 1321.71. We propose minor revisions to this provision to
reflect statutory updates with respect to services provided under Title
III, as well as to provide consistency with other proposed updates to
the regulation. For example, we propose minor revisions to this
provision to take into account the addition of the National Family
Caregiver Support Program and family caregivers as a service population
pursuant to the 2000 reauthorization of the Act. Additional minor
revisions are proposed for clarity, such as distinctions in the manner
in which Title III funds are awarded between single planning and
service area states and states with AAAs, with cross references to
proposed language on intrastate funding formulas, funds distribution
plans, and provision of direct services by State agencies and AAAs.
Sec. 1321.73 Policies and Procedures. [Updated Title and Revised]
The provisions contained in Sec. 1321.65 of the existing
regulation (Responsibilities of service providers under area plans) are
redesignated and proposed to be revised in part here as Sec. 1321.73
and Sec. 1321.79. Proposed Sec. 1321.73 sets forth requirements to
ensure AAAs and local service providers develop and implement policies
and procedures to meet requirements as set forth by State agency
policies and procedures, in accordance with proposed Sec. 1321.9.
Accordingly, we propose to move the requirements currently set forth in
(b)-(g) to other sections. We also propose to specify that the State
agency and AAAs must develop monitoring processes, which are encouraged
to be made available to the public to ensure accountability and
stewardship of public funds, as required by the Act.
Sec. 1321.75 Confidentiality and Disclosure of Information
Proposed Sec. 1321.75 reorganizes and redesignates existing Sec.
1321.51. The revised section proposes updated requirements for State
agencies' and AAAs' confidentiality procedures. State agencies and AAAs
collect sensitive, legally protected information from older adults and
family caregivers during their work. Our proposed revisions will
enhance the protections afforded OAA participants. Revised Sec.
1321.75 also adds ``family caregivers''' as a service population under
the Act to reflect the 2000 reauthorization of the Act.
We propose to clarify the obligation of State agencies, AAAs, or
other contracting, granting, or auditing agencies to protect
confidentiality. For example, the provision prohibits providers of
Ombudsman program services to reveal any information protected under
the provisions in Sec. 1324 Subpart A, State Long-Term Care Ombudsman
Program. Similarly, State agencies, AAAs, and others subject to this
provision may not require a provider of legal assistance under the Act
to reveal any information that is protected by attorney client
privilege, including information related to the representation of the
client.\119\
---------------------------------------------------------------------------
\119\ The American Bar Assn., Model Rules of Professional
Conduct: Rule 1.6 Confidentiality of Information (last visited Jan.
18, 2023).
---------------------------------------------------------------------------
The policies and procedures required under this section must ensure
that service providers promote the rights of each older individual who
receives such services, including the right to confidentiality of their
records. We further propose that the policies and procedures must
comply with all applicable Federal laws, codes, rules and regulations,
including the Health Insurance and Portability and Accountability Act
(HIPAA). The State
[[Page 39586]]
agency may also require the application of other laws and guidance for
the collection, use, and exchange of both Personal Identifiable
Information (PII) and Personal Health Information (PHI).
Proposed Sec. 1321.75 includes exceptions to the requirement for
confidentiality of information. PII may be disclosed with the informed
consent of the person or of their legal representative, or as required
by court order. We also propose to allow disclosure for program
monitoring and evaluation by authorized Federal, State, or local
monitoring agencies. Under the proposed provision, State agencies'
policies and procedures may explain that individual information and
records may be shared with other State and local agencies, community-
based organizations, and health care providers and payers to provide
services, and we encourage agencies to develop memoranda of
understanding regarding access to records for such purposes. We further
seek comment to ensure we sufficiently set forth this exception to the
confidentiality requirement.
Sec. 1321.79 Responsibilities of Service Providers Under State and
Area Plans. [Updated Title and Revised]
The provision contained in Sec. 1321.65 of the existing regulation
(Responsibilities of service providers under area plans) is
redesignated in part here as Sec. 1321.79 and at Sec. 1321.73 and is
retitled for clarity. Minor revisions are proposed to this provision to
reflect statutory updates with respect to family caregiver services
provided under Title III, as well as to emphasize that providers should
seek to meet the needs of individuals in greatest economic need and
greatest social need. We propose to encourage providers to offer self-
directed services to the extent feasible and acknowledge service
provider responsibility to comply with local adult protective services
requirements, as appropriate. We propose that this provision apply to
both State plans, as well as to area plans, as there are circumstances
in which a service provider may provide services under a State plan
(such as in a single planning and service area state). The language in
paragraph (a) of the existing provision (reporting requirements) has
been moved to Sec. 1321.73, which addresses accountability
requirements applicable to service providers.
Sec. 1321.83 Client and Service Priority. [Updated Title and Revised]
The provision contained in Sec. 1321.69 of the existing regulation
(Service priority for frail, homebound or isolated elderly) is
redesignated here as Sec. 1321.83 and is retitled for clarity. We
received numerous inquiries about how State agencies and AAAs should
prioritize providing services to various groups. Questions included
whether there was an obligation to serve everyone who sought services
and whether services were to be provided on a first-come, first-served
basis. Questions about prioritization were particularly prevalent in
response to demand for services created by the COVID-19 public health
emergency. Entities sought clarification on whether they are permitted
to set priorities, who is permitted to set priorities, and the degree
to which entities have discretion to set their own priority parameters.
Proposed Sec. 1321.101 clarifies that entities may prioritize
services and that they have flexibility to set their own policies in
this regard. It also clarifies that States are permitted to set service
priorities, but they may delegate that responsibility to the AAA, and
the AAA may, in turn, delegate the responsibility to local service
providers. We also propose revisions to this provision to take into
account the addition of the National Family Caregiver Support Program,
family caregivers as a service population, and priorities for serving
family caregivers pursuant to the 2000 reauthorization of the Act.
Sec. 1321.93 Legal Assistance
The provision contained in Sec. 1321.71 of the existing regulation
(Legal assistance) is redesignated here as Sec. 1321.93. We are
proposing modifications to Sec. 1321.93 Legal Assistance, to better
reflect the purpose of the Act, and especially the application of
section 101 \120\ to elder rights and legal assistance and to clarify
and simplify implementation of the statutory requirements of State
agencies, AAAs and the legal assistance providers with which the AAAs
or State agencies, where appropriate, must contract to procure legal
assistance for qualifying older adults. Section 101(10),\121\ in
particular, finds that older people are entitled to ``Freedom,
independence, and the free exercise of individual initiative in
planning and managing their own lives, full participation in the
planning and operation of community-based services and programs
provided for their benefit, and protection against abuse, neglect, and
exploitation.'' Legal assistance programs funded under Title III-B of
the Act play a pivotal role in ensuring that this objective is met.
Additionally, legal assistance programs further the mission of the Act
as set forth in section 102(23) and (24) \122\ by serving the needs of
those with greatest economic need or greatest social need, including,
historically underrepresented, and underserved populations, such as
people of color, LGBTQI+ older adults, those who have LEP, and those
who are isolated by virtue of where they live, such as rural elders,
those who are homebound and those residing in congregate residential
settings.
---------------------------------------------------------------------------
\120\ 42 U.S.C. 3001.
\121\ Ibid. at (10).
\122\ 42 U.S.C. 3002(23) and (24).
---------------------------------------------------------------------------
ACL intends to offer technical assistance, pursuant to section
202(a)(6) \123\ of the Act, to States, AAAs, and legal assistance
service providers, to enable all parties to understand and most
effectively coordinate with each other to carry out the provisions of
this section.
---------------------------------------------------------------------------
\123\ 42 U.S.C. 3012(a)(6).
---------------------------------------------------------------------------
We propose to combine all regulatory provisions relevant to legal
assistance into one section. The purpose of this revision is to
mitigate historic and existing confusion and misconceptions about legal
assistance, achieve clarity and consistency, and create greater
understanding about legal assistance and elder rights. We further
propose a technical correction to change the reference to statutory
language in section (a) of the regulation from Sec. 307(a)(15) \124\
to Sec. 307(a)(11),\125\ which sets forth State plan requirements to
legal assistance. Section 307(a)(15) sets forth requirements for
serving older people with LEP.
---------------------------------------------------------------------------
\124\ 42 U.S.C. 3027(a)(15).
\125\ Ibid. at (a)(11).
---------------------------------------------------------------------------
Proposed Sec. 1321.93(a) provides a general definition of legal
assistance based on the definition in section 102(33) \126\ of the Act.
Proposed Sec. 1321.93(b) sets forth the requirements for the State
Agency on Aging to add clarity about its responsibilities. The State
Agency on Aging is required to address legal assistance in the State
plan and to allocate a minimum percentage of funding for legal
assistance. The State plan must assure that the State will make
reasonable efforts to maintain funding for legal assistance. Funding
for legal assistance must supplement and not supplant funding for legal
assistance from other sources, such as the grants from the Legal
Services Corporation. The State is also obligated to provide advice,
training, and technical assistance support for the provision of legal
assistance as provided in proposed Sec. 1321.93 and section 420(a)(1)
\127\ of the Act. As part of its oversight role, the State Agency on
Aging must ensure that
[[Page 39587]]
the statutorily required contractual awards by AAAs to legal assistance
providers meet the requirements of Sec. 1321.93(c).
---------------------------------------------------------------------------
\126\ 42 U.S.C. 3002(33).
\127\ 42 U.S.C. 3032i(a)(1).
---------------------------------------------------------------------------
Proposed Sec. 1321.93(c) sets forth the requirements for the AAA
with regard to legal assistance. Similar to the State agency
requirement to designate a minimum percentage of Title III-B funds to
be directed towards legal assistance, the AAAs must take that minimum
percentage from the State agency and expend at least that sum, if not
more, in an adequate proportion of funding on legal assistance and
enter into a contract to procure legal assistance. The proposed rule
reflects the statute and existing regulation in stating requirements
for the AAAs to follow when selecting the best qualified provider for
legal assistance, including that the selected provider demonstrate
expertise in specific areas of law that are given priority in the Act,
which are income, health care, long-term care, nutrition, housing,
utilities, protective services, abuse, neglect, age discrimination, and
defense against guardianship. Section 1321.93(c) also sets forth
standards for contracting between AAAs and legal assistance providers,
including requiring the selected provider to assist individuals with
LEP, including in oral and written communication. The selected provider
must also ensure effective communication for individuals with
disabilities, including by providing appropriate auxiliary aids and
services. where necessary. We also clarify that the AAA is precluded
from requiring a pre-screening of older individuals seeking legal
assistance or from acting as the sole and exclusive referral pathway to
legal assistance.
We call particular attention to two proposed areas of law given
priority in the Act, section 307(a)(11)(E).\128\ The first is long-term
care, which we interpret to include rights of individuals residing in
congregate residential settings and rights to alternatives to
institutionalization. Legal assistance staff with the required
expertise in alternatives to institutionalization would be
knowledgeable about Medicaid programs such as the Money Follows the
Person demonstration, which helps individuals transition from an
institutional setting to a community setting, as well as Medicaid home
and community-based services (HCBS) authorities and implementing
regulations, including HCBS settings requirements, that allow
individuals to receive Medicaid-funded services in their homes and
community. To demonstrate this expertise, staff would exhibit the
ability to represent individuals applying for such programs; to appeal
denials or reductions in the amount, duration, and scope of such
services; and to assist individuals who want to transition to the
community. With regard to expertise around institutionalization, ACL
expects legal assistance staff to work very closely with the Ombudsman
program to protect resident rights, including the right to seek
alternatives to institutionalization and the right to remain in their
chosen home in a facility by manifesting the knowledge and skills to
represent residents and mount an effective defense to involuntary
discharge or evictions.
---------------------------------------------------------------------------
\128\ 42 U.S.C. 3027(a)(11)(E).
---------------------------------------------------------------------------
The other proposed area of focus is guardianship and alternatives
to guardianship. Section 307(a)(11)(E) \129\ of the Act also States:
``area agencies on aging will give priority to legal assistance related
to . . . defense of guardianship.'' We interpret this provision to
include advice to and representation of proposed protected persons to
oppose appointment of a guardian and representation to seek revocation
of or limitations of a guardianship. It also includes assistance that
diverts individuals from guardianship to less restrictive, more person-
directed forms of decision support such as health care and financial
powers of attorney, advance directives and supported decision-making,
whichever tools the client prefers, whenever possible.
---------------------------------------------------------------------------
\129\ Ibid.
---------------------------------------------------------------------------
Despite the clear prioritization of legal assistance to defend
against imposition of guardianship of an older person, the Act in
section 321(a)(6)(B)(ii) \130\ also states Title III-B legal services
may be used for legal representation ``in guardianship proceedings of
older individuals who seek to become guardians, if other adequate
representation is unavailable in the proceedings.'' The language in
section 321(a)(6)(B)(ii) \131\ and the language in section
307(a)(11)(E) \132\ have been interpreted by some AAAs and some
contracted legal providers as meaning funding under the Act can be used
to petition for guardianship of an older adult, rather than defending
older adults against guardianship.
---------------------------------------------------------------------------
\130\ 42 U.S.C. 3030d(a)(6)(B)(ii).
\131\ Id.
\132\ 42 U.S.C. 3027(a)(11)(E).
---------------------------------------------------------------------------
Guardianship is a legal determination that infringes upon the
rights and self-determination of individuals who are purported to lack
capacity for decision-making. Guardianship disproportionately impacts
older adults and adults with disabilities. We seek comments on how to
reconcile the language in Sec. 321(a)(6)(B)(ii) \133\ with the general
intent of the Act, as set forth in Sec. 101(10),\134\ to provide older
people with freedom, independence, and the free exercise of individual
initiative in planning and managing their own lives.
---------------------------------------------------------------------------
\133\ 42 U.S.C. 3030d(a)(6)(B)(ii).
\134\ 42 U.S.C. 3001(10).
---------------------------------------------------------------------------
Specifically, our goal is to clarify the role of legal assistance
providers to promote self-determination and person-directedness and
support older individuals to make their own decisions in the event of
future diminished decisional capacity. We also want to preclude
conflicts of interest or the appearance of conflicts of interest that
may arise if a legal assistance program represents petitioners to take
away decisional rights of older persons and proposed protected persons
or protected persons seeking to oppose or revoke appointment of a
guardian. Additionally, public guardianship programs in some States,
and private practitioners in all States, are generally more available
and willing to represent petitioners to establish guardianship over
another adult than they are to represent older adults over whom
guardianship is sought. The primary role of legal assistance providers
is to represent older adults who are or may be subjected to
guardianship to advance their values and wishes in decision-making.
Legal assistance resources are scarce and accordingly should be
preserved to represent older adults at grave risk of being deprived of
the basic human right to make their own decisions. ACL believes that
legal assistance should not be used to represent a petitioner for
guardianship of an older person except in the rarest of circumstances
and seeks comment, as described above.
If we were to include the statutory exception in the regulations,
we expect that it would apply in the very limited situation of (1)
someone who is eligible for Older Americans Act services, (2) who seeks
to become a guardian of another individual when no other alternatives
to guardianship are appropriate, and (3) where no other adequate
representation is available. The legal assistance provider undertaking
such representation would have to establish that the petitioner is over
60, and that no alternatives to guardianship, as discussed above, are
available. The provider would also have to establish that no other
adequate representation is available through public guardianship
programs that
[[Page 39588]]
many States have established, through bar associations and other pro
bono services, or through hospitals, nursing homes, adult protective
services, or other entities and practitioners that represent
petitioners for guardianship. A legal assistance program that would
bring guardianship proceedings as part of its normal course of
business, that represents a relative of an older person as petitioner
at the request of a hospital or nursing facility to seek the
appointment of a guardian to make health care decisions, or that
undertakes representation at the behest of adult protective services
would not satisfy our interpretation of the limited applicability of
the exception. These parties have access to counsel for representation
in petitioning for guardianship.
We request comments on whether the proposed regulatory language is
consistent with ACL's goal of promoting self-determination and the
rights of older people. We also are interested in comments that
describe the extent to which legal assistance programs represent an
older person who seeks to become a guardian, the circumstances that
precipitate the guardianship proceeding, whether alternatives to
guardianship have been considered, and the availability of bar
association and other pro bono options for representation of the
petitioner.
Proposed Sec. 1321.93(d) sets forth the requirements for legal
assistance providers. Providers must provide legal assistance to meet
complex and evolving legal needs that may arise involving a range of
private, public, and governmental entities, programs, and activities
that may impact an older adult's independence, choice, or financial
security, and the standards AAAs must use to select the legal
assistance provider or providers with which to contract. The provider
selected as the ``best qualified'' by a AAA must have demonstrated
capacity to represent older individuals in both administrative and
judicial proceedings. Representation is broader than providing advice
and consultation or drafting simple documents; it encompasses the
entire range of legal assistance, including administrative and judicial
representation, including in appellate forums.
Legal assistance providers must maintain the expertise required to
capably handle matters related to all the priority case type areas
under the Act, including income, health care, long-term care,
nutrition, housing, utilities, protective services, abuse, neglect, age
discrimination and defense against guardianship. Under our proposed
rule, a legal assistance provider that focuses only on one area,
especially an area not specified by the Act as a priority case type,
such as drafting testamentary wills, and that does not provide a
broader range of services designated by the Act as priorities or
represent individuals in administrative and judicial proceedings, would
not meet the requirements of this section and the Act. An AAA that
contracted with such a provider would also not meet their obligations
under proposed Sec. 1321.93(b) and under the Act.
We propose that, as required by the Act and existing regulation,
legal assistance providers must maintain the capacity to collaborate
and support the Ombudsman program in their service area. Legal
assistance providers must cooperate with the Ombudsman in entering into
the Memorandum of Understanding proffered by the Ombudsman as required
pursuant to section 712(h)(8) of the Act. Legal assistance programs are
required to collaborate with other programs that address and protect
elder rights. We encourage coordination and collaboration with Adult
Protective Services programs, State Health Insurance Assistance
Programs, Protection and Advocacy systems, AAA and Aging and
Disabilities Resource Center options counselors and I&A/R specialists,
nutrition programs, and similar partners where such coordination and
collaboration promote the rights of older adults with the greatest
economic need or greatest social need. Similarly, existing statutory
and regulatory provisions urge legal assistance providers that are not
housed within Legal Services Corporation grantee entities to coordinate
their services with existing Legal Services Corporation projects. Such
coordination will help ensure that services under the Act are provided
to older adults with the greatest economic need or greatest social need
and are targeted to the specific legal problems such older adults
encounter. We will provide technical assistance on all of these
required practices.
As indicated in proposed Sec. 1321.9(c)(2)(xi), cost sharing for
legal assistance services is prohibited. This means that a client may
not be asked or required to provide a fee to the provider, as is
sometimes the practice with some Bar Association referral services.
Likewise, the Act prohibits requiring contributions from legal
assistance clients before or during the course of representation. Only
after the conclusion of representation may a request for a contribution
be made. If a client chooses to voluntarily make a contribution, the
proceeds must be applied to expanding the service category.
The proposed rule precludes a legal assistance program from asking
an individual about their personal or family financial information as a
condition of establishing eligibility to receive legal assistance. Such
information may be sought when it is relevant to the legal service
being provided. Requesting financial information would be appropriate,
for example, when an older person is seeking assistance with an appeal
of denial of benefits, such as Medicaid and Supplemental Nutrition
Assistance Program (SNAP), that have financial eligibility
requirements.
The proposed rule requires legal assistance provider attorney staff
and non-attorney personnel under the supervision of legal assistance
attorneys to adhere to the applicable Rules of Professional Conduct for
attorneys. Such non-attorney staff may include law students,
paralegals, nurses, social workers, case managers, and peer counselors.
Even if such non-attorney staff have their own rules of professional
conduct, they must still adhere to the applicable Rules of Professional
conduct in their work in a legal assistance program office because
their services are under the supervision of attorney staff. Non-
disclosure of confidential client information is a critical component
of adhering to Rules of Professional Conduct for both attorney and non-
attorney staff, even if, for example, the non-lawyer staff may
otherwise be subject to mandatory reporting of suspected elder
maltreatment.
The proposed rule maintains the prohibition against a legal
assistance provider representing an older person in a fee-generating
case and includes the limited exceptions to that prohibition. The
proposed rule also addresses prohibited activities by legal assistance
providers, including prohibiting the use of Older American Act funds
for political contributions, activities, and lobbying. The prohibition
against lobbying using Title III funds clarifies that lobbying does not
include contacting a government agency for information relevant to
understanding policies or rules, informing a client about proposed laws
or rules relevant to the client's case, engaging with the AAA, or
testifying before an agency or legislative body at the request of the
agency or legislative body.
[[Page 39589]]
B. New Provisions Added To Clarify Responsibilities and Requirements
Under Grants to State and Community Programs on Aging
We propose the following new provisions to provide direction in
response to inquiries and feedback received from grantees and other
stakeholders and changes in the provision of services, and to clarify
requirements under the Act. We welcome comment on these proposed
changes.
Subpart B--State Agency Responsibilities
Sec. 1321.23 Appeal to the Departmental Appeals Board on Area Agency
on Aging Withdrawal of Designation
Section 305(a)(2)(A) \135\ of the Act empowers State agencies to
designate eligible entities as AAAs. Sec. 305(b)(5)(C)(i) \136\ of the
Act affords an AAA the right to appeal a State's decision to revoke its
designation including up to the Assistant Secretary. Per section
305(b)(5)(C)(iv) \137\ the Assistant Secretary may affirm or set aside
the State agency's decision. Historically, appeals of AAA designation
to the Assistant Secretary have been extremely rare.
---------------------------------------------------------------------------
\135\ 42 U.S.C. 3025(a)(2)(A).
\136\ Ibid. at (b)(5)(C)(i).
\137\ Ibid. at (b)(5)(C)(iv).
---------------------------------------------------------------------------
Under proposed Sec. 1321.23, the HHS Departmental Appeals Board
(DAB) will preside over appeals under the OAA. The DAB may refer an
appeal to its Alternative Dispute Resolution Division for mediation
prior to issuing a decision. We believe this will streamline
administrative functions and provide robust due process protections to
AAAs. This aligns with our proposed Sec. 1321.17 and Sec. 1321.39.
The HHS DAB provides impartial, independent review of disputed
decisions under more than 60 statutory provisions. We believe this
proposal will provide clarity and consistency to State agencies and
AAAs.
Sec. 1321.37 Notification of State Plan Amendment Receipt for Changes
Not Requiring Assistant Secretary for Aging Approval
Sections 1321.19 and 1321.23 of the existing regulation, proposed
to be redesignated as Sec. 1321.31 and Sec. 1321.35, address
submission of amendments to the State plan and notification of State
plan or amendment approval; however, they lack a process of
notification of receipt for those State plan amendments that are
required to be submitted, but not approved by the Assistant Secretary
for Aging. We propose this new section to provide for notification of
receipt of State plan amendments that do not require Assistant
Secretary approval.
Sec. 1321.47 Conflicts of Interest Policies and Procedures for State
Agencies
Section 307(a)(7)(B) \138\ of the Act directs State agencies to
include assurances against COI in their State plans. The general
definition of COI, included in the proposed definition section at 45
CFR 1321.3, describes two broad categories of conflict: one or more
conflicts between the private interests and the official
responsibilities of a person in a position of trust; and/or one or more
conflicts between competing duties of an individual, or between the
competing duties, services, or programs of an organization, and/or
portion of an organization.
---------------------------------------------------------------------------
\138\ 42 U.S.C. 3027(a)(7)(B).
---------------------------------------------------------------------------
State agencies may wish to identify other COI based on State law or
other requirements. For example, a State agency may have specific COI
requirements for providing case management or information and
assistance/referral services under the Act. In other instances, a State
agency which also oversees Medicaid managed care programs may choose to
extend their COI policies in response to relevant Medicaid COI
regulations in a similar way for all roles and services within the
State, regardless of funding source. Additionally, State agencies may
look to other ACL guidance concerning COI. For example, ACL has issued
regulations related to the Ombudsman program (including proposed
regulation updates at Sec. 1324 Subpart A) and guidance related to
Senior Health Insurance Program (SHIP) grantees, many of whom are
housed in the State agency and/or in a AAA.\139\ In 45 CFR 1321.47 we
propose State agencies develop specific policies and procedures on COI
given the complexity of the aging network and its various roles and
responsibilities. We also propose similar requirements for AAAs,
including the service providers to whom they provide funds under the
Act in Sec. 1321.67.
---------------------------------------------------------------------------
\139\ See, e.g., ACL guidance to SHIP grantees, many of which
housed in the State agency and/or area agency. Admin. for Cmty.
Living, Conflict of Interest: Identification, Remedy, and Removal
(2020).
---------------------------------------------------------------------------
These policies and procedures at Sec. 1321.47 must establish
mechanisms to avoid both actual and perceived COI and to identify,
remove, and remedy any existing COI at organizational and individual
levels, including: (1) ensuring that State employees and agents
administering Title III programs do not have a financial interest in a
Title III program; (2) removing and remedying actual, perceived, or
potential conflicts that arise; (3) establishing robust monitoring and
oversight, to identify COI; (4) ensuring that no individual or member
of the immediate family of an individual involved in administration or
provision of a Title III program has or is perceived to have a COI; (5)
requiring that other agencies in which a Title III program are operated
have policies in place to prohibit the employment or appointment of
those with a conflict that cannot be adequately removed or remedied;
(6) requiring that a Title III program takes reasonable steps to
suspend or remove Title III program responsibilities of an individual
who has a COI or who has an immediate family member with a COI that
cannot be adequately removed or remedied; (7) ensuring that no
organization that provides a Title III service has or is perceived to
have a COI; and (8) establishing the actions the State agency will
require a Title III program to take in order to remedy or remove such
conflicts.
The policies and procedures are intended to provide a mechanism for
informing relevant parties of COI responsibilities and identifying and
addressing conflicts when they arise. Examples of individual COIs
involving a State employee administering Title III programs include a
State agency dietitian responsible for Title III programs who owns a
catering company that provides meals to Title III-funded programs and a
State employee responsible for monitoring AAA programs who recently
sold a plot of land to an AAA.
COI policies must also address organizational conflicts. These may
arise as conflicts between competing duties, programs, and services or
as other conflicts identified by the Assistant Secretary. Examples of
organizational COI involving State agencies include operating Title
III-funded programs and a public guardianship program or the Ombudsman
program and an adult protective services program within the same
organization.
If an actual, perceived, or potential COI is identified, State
agencies should promptly follow the established procedures they have in
place to mitigate the problem. Procedures to mitigate COI could include
establishing firewalls between or among individuals, programs or
organizations involved in the conflict, removing an individual or
organization from a position, or termination of a contract. Whether the
potential COI is actual or perceived, it is essential that the State
agency pursue
[[Page 39590]]
solutions that preserve the integrity of the mission of the Act. We
welcome feedback on comprehensive, successful COI policies and
procedures at State agency, AAA, and service provider levels, as well
as if there are recommended tools used to identify conflicts and
strategies used to mitigate or remedy identified conflicts. We also
seek feedback concerning any COI under Title III (excluding the
Ombudsman program, which has detailed conflicts of interest
expectations, as set forth in Sec. 1324 Subpart A) that should be
prohibited.
Sec. 1321.53 State Agency Title III and Title VI Coordination
Responsibilities
Proposed Sec. 1321.53 sets forth expectations for coordinating
activities and delivery of services under Title III and Title VI, as
articulated in sections 306(a)(11)(B),\140\ 307(a)(21)(A),\141\
614(a)(11),\142\ and 624(a)(3) \143\ of the Act. We received inquiries
and feedback from grantees and other stakeholders asking for
clarification on their obligation to coordinate activities under Title
III and Title VI. Questions included whether coordination is required
or discretionary, what coordination activities entities must undertake,
and which entities are responsible for coordination. We propose to
clarify that coordination is required under the Act and that all
entities are responsible for coordination, including State agencies,
AAAs, and service providers, and that State agencies must have specific
policies and procedures to guide coordination efforts within the State.
---------------------------------------------------------------------------
\140\ 42 U.S.C. 3026(a)(11)(B).
\141\ 42 U.S.C. 3027(a)(21)(A).
\142\ 42 U.S.C. 3057e(a)(11).
\143\ 42 U.S.C. 3057j(a)(3).
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Subpart C--Area Agency Responsibilities
Sec. 1321.59 Area Agency Policies and Procedures
Section 306 \144\ of the Act sets forth the responsibilities of
AAAs regarding programs operated under the Act. Section 306,\145\ in
conjunction with other language throughout the Title III of the Act,
establishes the AAA's role with relation to the State and service
providers. However, we have received inquiries and feedback from AAAs
and others that indicates a lack of clarity as to, for example, the
scope of State versus AAA responsibility.
---------------------------------------------------------------------------
\144\ 42 U.S.C. 3026.
\145\ Ibid.
---------------------------------------------------------------------------
Proposed Sec. 1321.59 States that AAAs shall develop policies and
procedures governing all aspects of programs operated under the Act, in
compliance with State policies and procedures. It also clarifies that
the scope of AAA responsibility includes consulting with other
appropriate parties regarding policy and procedure development,
monitoring, and enforcing their own policies and procedures. We also
propose to incorporate the provision currently set forth at Sec.
1321.25 (Restriction of delegation of authority to other agencies)
within this new provision.
Sec. 1321.67 Conflicts of Interest Policies and Procedures for Area
Agencies on Aging
Section 307(a)(7)(B) \146\ of the Act sets forth prohibitions
against COI in AAAs. Our proposals at Sec. 1321.67, specific to the
responsibilities of AAAs, are one of several provisions related to COI
in this proposed rule, including a general definition at 45 CFR 1321.3
and requirements for State agencies at 45 CFR 1321.47. The landscape of
activities undertaken by AAAs since the Act was first passed and our
regulations issued has broadened significantly beyond traditional OAA
services. With our proposed regulations, we seek to provide AAAs and
service providers clarity and specificity such that they can
confidently engage in business activities that may generate conflicts
while remaining in compliance with the law, carrying out the objectives
of the Act in the interest of the older people they serve.
---------------------------------------------------------------------------
\146\ 42 U.S.C. 3027(a)(7)(B).
---------------------------------------------------------------------------
45 CFR 1321.3 describes organizational and individual conflicts of
interest. For example, an individual conflict may arise if an AAA
director is involved in an award of a new subcontract to a service
provider that employs the director's spouse. In this case, his private
interest would be in direct conflict with his official
responsibilities. Similar examples are an AAA board member who is also
the executive director of a service provider to whom the AAA grants
funds under the Act or a case manager funded under the Act who also
works part-time as an intake coordinator at a local skilled nursing
facility.
Examples of an organizational COI may be if a AAA has a contract
with an integrated health care system and the AAA provides direct
services to the clients that receive services in that health care
system. Here, the AAA's financial interest in its contract with the
health system is in conflict with its responsibility to serve OAA
clients equitably and without preferential treatment. Other examples of
organizational COI include a AAA who is asked to join an advocacy
effort regarding poor services by a particular organization with whom
the AAA is under negotiation to enter into a contract or commercial
relationship or a service provider of options counseling under the Act
who expects its options counselors to divide their time to take on case
management responsibilities supporting a contract or commercial
relationship with a specific managed care organization. The proposed
language in this section requires COI policies and procedures for AAAs
and complements the language proposed at Sec. 1321.47 for State
agencies. These policies and procedures must establish mechanisms to
avoid both actual and perceived COI and to identify, remove, and remedy
any existing COI at organizational and individual levels.
In other words, we propose that AAAs have policies and procedures
to identify and prevent COI. The policies must establish the actions
and procedures the AAA will require employees, contractors, grantees,
volunteers, and others in a position of trust or authority to take to
remedy or remove such conflicts.
COI policies address individual conflicts on the part of the AAA,
employees, and agents of the AAA who have responsibilities relating to
Title III programs, including governing boards, advisory councils, and
staff. The conflicts can be actual, perceived, or potential. The
policies and procedures provide a mechanism for informing relevant
parties of COI responsibilities and identifying and addressing
conflicts when they arise. For example, an AAA may institute a policy
that staff disclose relevant financial interests prior to assuming a
position of oversight or authority over specific programs, functions,
or commercial relationships.
COI policies must also address organizational conflicts. These may
arise as conflicts between competing duties, programs, and services or
as other conflicts identified by the Assistant Secretary. For example,
a AAA should maintain a policy that it will not enter into an agreement
to provide legal assistance services under Title III of the Act with an
entity that serves as the public guardian because the legal assistance
provider is required under the Act to represent older people ``in
defense of guardianship,'' including revocation of existing
guardianships. Defense of guardianship involves representing the person
over whom guardianship is sought in the proceeding against them. We
welcome feedback regarding if operating a guardianship program or
accepting a
[[Page 39591]]
guardianship appointment of an older person should be a prohibited
conflict for AAAs, since the Act requires AAAs to advocate for the
rights of older people, including in guardianship arrangements. Our
proposed rules require policies and procedures addressing both these
scenarios, which may represent actual potential or perceived conflicts.
If an actual, perceived, or potential COI is identified, AAAs
should promptly follow the procedures they and State agencies have in
place to mitigate the problem. Whether the potential COI is actual or
perceived, it is essential that the AAA pursue solutions that preserve
the integrity of the mission of the Act.
Sec. 1321.69 Area Agency on Aging Title III and Title VI Coordination
Responsibilities
Consistent with proposed Sec. 1321.53 (State agency Title III and
Title VI coordination responsibilities), proposed Sec. 1321.69 sets
forth expectations for coordinating activities and delivery of services
under Title III and Title VI, as articulated in sections
306(a)(11)(B),\147\ 307(a)(21)(A),\148\ 614(a)(11),\149\ and 624(a)(3)
\150\ of the Act. We propose to clarify that coordination is required
under the Act and that all entities are responsible for coordination,
including State agencies, AAAs, and service providers. The proposed
section complements the language proposed at Sec. 1321.53 for State
agencies, and includes specific considerations for AAAs, such as
opportunities to serve on AAA advisory councils, workgroups, and boards
and opportunities to receive notice of Title III and other funding
opportunities.
---------------------------------------------------------------------------
\147\ 42 U.S.C. 3026(a)(11)(B).
\148\ 42 U.S.C. 3027(a)(21)(A).
\149\ 42 U.S.C. 3057e(a)(11).
\150\ 42 U.S.C. 3057j(a)(3).
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Subpart D--Service Requirements
Sec. 1321.77 Purpose of Services--Person- and Family-Centered, Trauma
Informed
New proposed Sec. 1321.77 clarifies that services under the Act
should be provided in a manner that is person-centered and trauma
informed. Consistent with the direction of amendments to section 101
\151\ of the Act as reauthorized in 2020, recipients are entitled to an
equal opportunity to the full and free enjoyment of the best possible
physical and mental health, which includes access to person-centered
and trauma-informed services.
---------------------------------------------------------------------------
\151\ 42 U.S.C. 3001.
---------------------------------------------------------------------------
Sec. 1321.81 Client Eligibility for Participation
To be eligible for services under the Act, recipients must be age
60 or older at the time of service, except in the case of limited
services, such as nutrition and family caregiver support services. We
received inquiries, requests for technical assistance, and comments
demonstrating misunderstandings among State agencies, AAAs, service
providers, and others in the aging network about eligibility
requirements. For example, we received feedback expressing confusion as
to whether any caregivers of adults of any age are eligible to receive
Title III program services, which is not allowable under the Act.
Proposed Sec. 1321.81 clarifies eligibility requirements under the
Act and explains that States, AAAs, and service providers may adopt
additional eligibility requirements, if they do not conflict with the
Act, the implementing regulation, or guidance issued by the Assistant
Secretary for Aging.
Sec. 1321.85 Supportive Services
Proposed Sec. 1321.85 clarifies the supportive services set forth
in Title III, Part B, section 321 of the Act, which includes in-home
supportive services, access services, and legal services. It also
clarifies allowable use of funds, including for acquiring, altering or
renovating, and constructing multipurpose senior centers and that those
funds must be distributed through an approved intrastate funding
formula or funds distribution plan, as articulated in the State plan.
Sec. 1321.87 Nutrition Services
Proposed Sec. 1321.87 clarifies the nutrition services set forth
in Title III, Part C of the Act--which includes congregate meals, home-
delivered meals, nutrition education, nutrition counseling, and other
nutrition services. Based on experiences during the COVID pandemic and
numerous requests for flexibility in provision of meals, we propose
that meals provided under Title III C-1 of the Act may be used for
shelf-stable, pick-up, carry-out, drive-through or similar meals, if
they are done to complement the congregate meal program and comply with
certain requirements as set forth.
We also propose to clarify that home-delivered meals may be
provided via home delivery, pick-up, carry-out, or drive-through and
that eligibility for home-delivered meals is not limited to those who
may be identified as ``homebound,'' that eligibility criteria may
consider multiple factors, and that meal participants may also be
encouraged to attend congregate meals and other activities, as
feasible, based on a person-centered approach and local service
availability.
We propose to specify that nutrition education, nutrition
counseling, and other nutrition services may be provided with funds
under Title III C-1 or -2 of the Act. As required by section
331(1),\152\ we propose to set forth requirements that State and/or AAA
policies shall determine the frequency of meals in areas where five
days or more days a week of service is not feasible. This proposed
provision clarifies that funds must be distributed through an approved
intrastate funding formula or funds distribution plan, as articulated
in the State plan.
---------------------------------------------------------------------------
\152\ 42 U.S.C. 3030e(1).
---------------------------------------------------------------------------
Finally, this proposed provision sets forth requirements for
Nutrition Services Incentive Program allocations. Nutrition Services
Incentive Program allocations are based on the number of meals reported
by the State agency which meet certain requirements, as specified.
States may choose to receive their allocation grants as cash,
commodities, or a combination thereof. Nutrition Services Incentive
Program funds may only be used to purchase domestically-produced foods
(definition included as proposed in Sec. 1321.3) used in a meal, as
set forth under the Act. We intend for this provision to answer many
questions we have received regarding the proper use of funds under the
Nutrition Services Incentive Program.
Sec. 1321.89 Evidence-Based Disease Prevention and Health Promotion
Services
Proposed Sec. 1321.89 clarifies evidence-based disease prevention
and health promotion services set forth in Title III, Part D of the
Act, and States that programs funded under this provision must be
evidence-based, as required in the Act as amended in 2016. It also
clarifies allowable use of funds and that those funds must be
distributed through an approved intrastate funding formula or funds
distribution plan, as articulated in the State plan.
Sec. 1321.91 Family Caregiver Support Services
During the 2000 reauthorization of the Act, Congress added Title
III, Part E to set forth allowable expenses for family caregiver
support services. Proposed Sec. 1321.91 clarifies the family caregiver
support services available under the Act and eligibility requirements
for respite care and supplemental services, as set
[[Page 39592]]
forth in section 373(c)(1)(B).\153\ It also clarifies allowable use of
funds and that those funds must be distributed through an approved
intrastate funding formula or funds distribution plan, as articulated
in the State plan.
---------------------------------------------------------------------------
\153\ 42 U.S.C. 3030s-1(c)(1)(B).
---------------------------------------------------------------------------
Sec. 1321.95 Service Provider Title III and Title VI Coordination
Responsibilities
Consistent with proposed Sec. 1321.53 (State agency Title III and
Title VI coordination responsibilities) and proposed Sec. 1321.69 (AAA
Title III and Title VI coordination responsibilities), proposed Sec.
1321.95 sets forth expectations for coordinating activities and
delivery of services under Title III and Title VI, as articulated in
sections 306(a)(11)(B),\154\ 307(a)(21)(A),\155\ 614(a)(11),\156\ and
624(a)(3) \157\ of the Act. We propose to clarify that coordination is
required under the Act and that all entities are responsible for
coordination, including State agencies, AAAs, and service providers.
The proposed section complements the language proposed at Sec. 1321.53
for State agencies and Sec. 1321.69 for AAAs, and includes those
requirements specific to service providers.
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\154\ 42 U.S.C. 3026(a)(11)(B).
\155\ 42 U.S.C. 3027(a)(21)(A).
\156\ 42 U.S.C. 3057e(a)(11).
\157\ 42 U.S.C. 3057j(a)(3).
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Subpart E--Emergency and Disaster Requirements
Based on stakeholder input and our experience, particularly during
the COVID-19 pandemic, we propose adding Subpart E--Emergency and
Disaster Requirements (Sec. Sec. 1321.97-1321.105) to explicitly set
forth expectations and clarify flexibilities that are available in a
disaster situation. The current Subpart E (Hearing Procedures for State
Agencies) is no longer necessary since we propose that the provisions
in Subpart E be redesignated and covered in proposed Subpart B (State
Agency Responsibilities).
Although the current regulation mentions the responsibilities of
service providers in weather-related emergencies (Sec. 1321.65(e)),
existing guidance on emergency and disaster requirements under the Act
is limited and does not contemplate the evolution of what may
constitute an ``emergency'' or ``disaster'' or how they may uniquely
affect older adults.
If a State or Territory receives a major disaster declaration (MDD)
by the President under the Robert T. Stafford Disaster Relief and
Emergency Assistance Act, 42 U.S.C. 5121-5207, this MDD triggers
certain disaster relief authority under section 310 \158\ of the Act.
The COVID-19 pandemic for example, demonstrated the devastating impact
of an emergency or disaster on the target population who receive
services under the Act. During the COVID-19 pandemic, all States and
Territories received a MDD, and we provided guidance on flexibilities
available under the Act while a MDD is in effect to meet the needs of
older adults, such as those related to meal delivery systems, methods
for conducting well-being checks, delivery of pharmacy, grocery, and
other supplies, and other vital services.
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\158\ 42 U.S.C. 3030.
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Throughout the COVID-19 pandemic, we received inquiries and
feedback that demonstrated a need for clarity on available
flexibilities in an emergency. RFI respondents also provided
substantial feedback regarding current limitations and the need for
additional guidance and options for serving older adults during
emergencies and disasters. Multiple RFI respondents noted that older
adults and their service providers may be impacted by a wide range of
emergencies and disasters--including natural, human-caused, climate-
related, and viral disasters--and that current regulatory guidance does
not provide State agencies, area agencies, and service providers the
flexibility necessary to adequately plan for emergency situations, as
contemplated by the Act. Accordingly, they sought an expansion of the
definition of ``emergency'' that better reflected their realities
regarding service delivery. RFI respondents also sought guidance on
numerous aspects of program and service delivery during an emergency,
such as maintaining flexibilities in meal and other service delivery
introduced in response to COVID-19 pandemic, increased flexibility in
transferring funds, allowable spending on disaster mitigation supplies,
and providing mental health services to older adults who experience
disaster-related trauma. RFI respondents also asked for regulatory
language describing what is expected of State agencies, area agencies,
and service providers in an emergency to allow for the development of
better emergency preparedness plans at State and local levels.
We considered various approaches in developing this new section.
Certain flexibilities, such as allowing the use of Title III C-2 funds
which are allocated to home-delivered meals for carry-out or drive
through meals, constitute innovative ways to deliver services that
could be allowable on a regular basis within the parameters of Title
III C-2 and without any special authorization by ACL during an
emergency. Those flexibilities have been incorporated where applicable
in the proposed revised regulation for clarification purposes, for
example in Sec. 1321.87(a)(2), which addresses carry-out and other
alternatives to traditional home-delivered meals. We are limited by the
Act in the extent to which other flexibilities may be allowed. For
example, a MDD is required for a State agency to be permitted, pursuant
to section 310(c) \159\ of the Act, to use Title III funds to provide
disaster relief services, which must consist of allowable services
under the Act, for areas of the State where the specific MDD is
authorized and where older adults and family caregivers are affected.
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\159\ 42 U.S.C. 3030(c).
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We also recognize that during an event which results in a MDD, such
as the COVID-19 pandemic, Statewide procurement or other direct
expenditures by the State agency may be critical to meeting the mission
of the Act. Based on our experience in responding to the COVID-19
pandemic, we propose certain options to be available to State agencies
to expedite expenditures of Title III funds while a MDD is in effect,
such as allowing a State agency to procure items on a Statewide level,
subject to certain terms and conditions.
We have administrative oversight responsibility with respect to the
expenditures of Federal funds pursuant to the Act. Accordingly, in
addition to the flexibilities we propose to allow in this section, we
are compelled to propose requirements with respect to these
flexibilities, such as the submission of State plan amendments by State
agencies when they intend to exercise any of these flexibilities, as
well as reporting requirements. We welcome comment on this new proposed
section, including on the sufficiency of guidance provided and
potential alternative approaches to achieve the goal of providing
services to older adults during emergencies and disasters.
Sec. 1321.97 Coordination With State, Tribal and Local Emergency
Management
Proposed Sec. 1321.97 states that State agencies and AAAs must
establish emergency plans, per sections 307(a)(28) \160\ and 306(a)(17)
\161\ of the Act, respectively, and this proposed section specifies
requirements under the
[[Page 39593]]
Act that these plans must meet. While the Act requires emergency
planning by State agencies and AAAs, the Act provides limited guidance
regarding emergency planning. We also propose to include in this
section additional guidance in connection with the development of sound
emergency plans (such as requirements for continuity of operations
planning, taking an all-hazards approach to planning, and coordination
with Tribal emergency management and other agencies that have
responsibility for disaster relief delivery).
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\160\ 42 U.S.C. 3027(a)(28).
\161\ 42 U.S.C. 3026(a)(17).
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Sec. 1321.99 Setting Aside Funds To Address Disasters
Proposed Sec. 1321.99 describes the parameters under which States
may set aside and use funds during a MDD, per section 310 \162\ of the
Act.
---------------------------------------------------------------------------
\162\ 42 U.S.C. 3030.
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This section also clarifies that State agencies may specify that
they are setting aside Title III funds for disaster relief in their
intrastate funding formula or funds distribution plan. It provides
direction as to the process a State agency must follow in order to
award such funds for use within all or part of a planning and service
area covered by a specific MDD where Title III services are impacted,
as well as requirements with respect to the awarding of such funds. We
considered other alternatives to this funding set-aside, such as
requiring States to spend funds through their intrastate funding
formula for emergency and disaster relief rather than allowing for set
asides to address these situations. We seek comment on both the
requirement for allowing access to emergency or disaster funding and
the method by which States can plan for and award those funds.
Sec. 1321.101 Flexibilities Under a Major Disaster Declaration
Proposed Sec. 1321.101 describes disaster relief flexibilities
available pursuant to Title III under a MDD to provide disaster relief
services for affected older adults and family caregivers. Recognizing
that there is no required period of advance notice of the end of a MDD
incident period, we propose to allow State agencies up to 90 days after
the expiration of a MDD to obligate funds for disaster relief services.
We also recognize that during an event which results in a MDD, such
as the COVID-19 pandemic, Statewide procurement or other direct
expenditures by the State agency may be critical to meeting the mission
of the Act. Based on our experience in responding to the COVID-19
pandemic, we propose additional options to be available to State
agencies to expedite expenditures of Title III funds while a MDD is in
effect, including allowing a State agency to procure items on a
Statewide level and allowing a State agency to allocate a portion of
its State plan administration funds (not to exceed five percent of the
total Title III grant award) to a planning and service area covered
under a MDD to be used for direct service provision without having to
allocate the funds through the intrastate funding formula. We selected
a cap of five percent as State agencies are allowed under section
308(b)(2) \163\ of the Act to apply the greater of $750,000 or five
percent of the total Title III grant award to State plan
administration. For example, at the beginning of the COVID-19 pandemic,
we provided flexibilities where State agencies were able to provide
some direct services, like food boxes, to areas in the State that were
not able to access needed food for older adults and their caregivers.
This flexibility allowed State agencies to quickly provide needed
access to food for vulnerable populations where access was severely
limited at a local level. The terms and conditions that we propose to
apply to these flexibilities also are set forth in this section, such
as requirements to submit State plan amendments when a State agency
intends to exercise such flexibilities (such amendments are to include
the specific entities receiving the funds, the amount, the source, the
intended use for the funds, and other justification for the use of the
funds) and reporting requirements.
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\163\ 42 U.S.C. 3028(b)(2).
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We received many comments in response to the RFI asking that
various flexibilities allowed during the COVID-19 pandemic remain in
place permanently. We are limited by the Act in the extent to which
flexibilities may be allowed. For example, a MDD is required in order
for a State agency to be permitted, pursuant to section 310(c) \164\ of
the Act, to use Title III funds to provide disaster relief services
(which must consist of allowable services under the Act) for areas of
the State where the specific major disaster declaration is authorized
and where older adults and family caregivers are affected, and the Act
contains limitations on the transfer of Title III funds among the
various parts of Title III. Flexibility was provided for 100 percent of
transfer of Title III nutrition services funds through separate
legislation, the CARES Act, which is limited to the period of the
declared PHE for COVID-19.
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\164\ 42 U.S.C. 3030(c).
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Sec. 1321.103 Title III and Title VI Coordination for Emergency
Preparedness
Proposed Sec. 1321.53 (State agency Title III and Title VI
coordination responsibilities), proposed Sec. 1321.69 (AAA Title III
and Title VI coordination responsibilities), and proposed Sec. 1321.95
(service requirements coordination responsibilities), set forth
expectations for coordinating activities and delivery of services under
Title III and Title VI, as articulated in the Act sections
306(a)(11)(B),\165\ 307(a)(21)(A),\166\ 614(a)(11),\167\ and
624(a)(3).\168\ Proposed Sec. 1321.103 clarifies that Title III and
Title VI coordination should extend to emergency preparedness planning
and response.
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\165\ 42 U.S.C. 3026(a)(11)(B).
\166\ 42 U.S.C. 3027(a)(21)(A).
\167\ 42 U.S.C. 3057e(a)(11).
\168\ 42 U.S.C. 3057j(a)(3).
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Sec. 1321.105 Modification During Major Disaster Declaration or Public
Health Emergency
Proposed Sec. 1321.105 States that the Assistant Secretary for
Aging retains the right to modify emergency and disaster-related
requirements set forth in the regulation under a major disaster
declaration or public health emergency as declared by the U.S.
Secretary for Health and Human Services.
C. Deleted Provisions
We propose deleting the following provisions since they are no
longer necessary and/or applicable, and to avoid potential confusion or
conflicts due to statutory and/or regulatory changes.
Sec. 1321.5 Applicability of Other Regulations
We propose deleting Sec. 1321.5, which lists other applicable
regulations, because the provision is unnecessary and may create
confusion or become outdated due to statutory or regulatory changes.
Sec. 1321.75 Licenses and Safety
We propose deleting Sec. 1321.75, which describes State and AAA
responsibilities to ensure that facilities who are awarded funds for
multipurpose senior center activities obtain appropriate licensing and
follow required safety procedures, and that proposed alterations or
renovations of multipurpose senior centers comply with applicable
ordinances, laws, or building codes. The provision is no
[[Page 39594]]
longer necessary, since these responsibilities are addressed by other
policies and procedures at the State and local levels.
V. Grants to Indian Tribes for Support and Nutrition Services
A. Provisions Revised To Reflect Statutory Changes and/or for Clarity
Subpart A--Introduction
Sec. 1322.1 Basis and Purpose of This Part
Proposed Sec. 1322.1 sets forth the requirements of Title VI of
the Act to provide grants to Indian Tribes and Native Hawaiian
grantees. We propose consolidating 45 CFR 1322 and 45 CFR 1323 into 45
CFR 1322 and subsequently retitling this section as ``Grants to Indian
Tribes and Native Hawaiian Grantees for Supportive, Nutrition, and
Caregiver Services.'' We propose revising language to affirm the
sovereign government to government relationship with a Tribal
organization, and similar considerations, as appropriate for Hawaiian
Native grantees representing elders and family caregivers, and to
ensure consistency with statutory terminology and requirements, such as
adding reference to caregiver services and specifying family caregivers
as a service population, as set forth in Title VI of the Act. We
propose to add language to incorporate Native Hawaiians and Native
Hawaiian grantees. We also propose to clarify that terms not otherwise
defined will have meanings ascribed to them in the Act.
Sec. 1322.3 Definitions
We propose to update the definitions of significant terms in Sec.
1322.3 to reflect current statutory terminology and operating practice
and to provide clarity. We propose to add several definitions and
revise several existing definitions. The additions and revisions are
intended to reflect changes to the statute, important practices in the
administration of programs under the Act, and feedback we have received
from a range of stakeholders.
We propose to add definitions of the following terms: ``Access to
services,'' ``Act,'' ``Area agency on aging,'' ``Domestically-produced
foods,'' ``Eligible organization,'' ``Family caregiver,'' ``Hawaiian
Native or Native Hawaiian,'' Hawaiian Native Grantee,'' ``In-home
supportive services,'' ``Major disaster declaration,'' ``Multipurpose
senior center,'' ``Native American,'' ``Nutrition Services Incentive
Program,'' ``Older Native Hawaiian,'' ``Older relative caregiver,''
``Program income,'' ``Reservation,'' ``State agency,'' ``Title VI
director,'' and ``Voluntary contributions.''
We propose to retain and make minor revisions to the terms:
``Acquiring,'' ``Altering or renovating,'' ``Constructing,''
``Department,'' ``Means test,'' ``Service area,'' ``Service provider,''
and ``Tribal organization.'' We propose to retain with no revisions the
terms: ``Budgeting period,'' ``Indian reservation,'' ``Indian tribe,''
``Older Indians,'' and ``Project period.''
Subpart B--Application
Sec. 1322.5 Application Requirements
Section 1322.19 of the existing regulation (Application
requirements) is redesignated here as Sec. 1322.5. We propose minor
revisions to align the provision with updates to proposed definitions
and statutory terminology and requirements resulting from
reauthorizations--such as adding family caregivers as a service
population per the 2000 reauthorization of the Act and correcting the
title of the Assistant Secretary for Aging--and regulatory references.
We also propose minor language revisions for clarity.
To clarify important application components, we propose to specify
that application submissions must include program objectives; a map
and/or description of the geographic boundaries of the service area
proposed by the eligible organization, which may include Bureau of
Indian Affairs service area maps; documentation of supportive and
nutrition services capability; assurances including that the eligible
organizations shall establish and follow policies and procedures as
proposed in Sec. 1322.13, complete a needs assessment to include older
Native Americans and if applying for funds under Title VI Part C,
family caregivers, align with data collection and reporting
requirements, and complete program evaluation; a tribal resolution; and
signature by a principal official.
Sec. 1322.7 Application Approval
Section 1322.21 of the existing regulation (Application approval)
is redesignated here as Sec. 1322.7. We propose minor revisions to
align the provision with updates to correct the title of the Assistant
Secretary for Aging. We also propose to clarify that no less than
annual performance and fiscal reporting is required.
Sec. 1322.9 Hearing Procedures
Section 1322.23 of the existing regulation (Hearing procedures) is
redesignated here as Sec. 1322.9. Section 614(d)(3) of the Act
provides opportunity for a hearing when an organization's application
under Section 614 is denied. We propose to transfer hearings from the
Commissioner (now Assistant Secretary for Aging) to the Departmental
Appeals Board (DAB). This proposal brings redesignated Sec. 1322.9
into alignment with current Sec. 1336.35 which delegates appeals to
the DAB, as well as our proposed regulations on hearing procedures in
for Title III of the Act.
The HHS DAB provides impartial, independent review of disputed
decisions under more than 60 statutory provisions. We believe this
proposed change will streamline administrative functions while
preserving due process protections, and it furthers the objectives of
the Act.
Subpart C--Service Requirements
Sec. 1322.13 Policies and Procedures
Sections 1322.9 (Contributions), 1322.11 (Prohibition against
supplantation), and 1322.17 (Access to information) of the existing
regulation are combined and redesignated here as Sec. 1322.13
(Policies and procedures). For clarity and ease of reference, we
propose to combine the areas for which a Tribal organization or
Hawaiian Native grantee must have established policies and procedures
in this provision.
Changes are also proposed to specify the many programmatic and
fiscal requirements of which a Tribal organization or Hawaiian Native
grantee should have established policies and procedures. The first area
relates to identifying an individual to serve as the Title VI director,
which is proposed to be defined in Sec. 1322.3 as a single individual
who is the key personnel responsible for day-to-day management of the
Title VI program and who serves as a contact point for communications
regarding the Title VI program. A second proposed requirement regards
data collection and reporting. Sections 614(a)(3) and 624(a)(4) of the
Act require the collection of data and periodic submission of reports
to ACL regarding a Tribal organization's or Hawaiian Native grantee's
activities, respectively. ACL has implemented a national reporting
system and reporting requirements that must be used by all Tribal
organizations or Hawaiian Native grantees to ensure timely and
consistent reporting. Proposed Sec. 1322.13(b) sets forth the Tribal
organization's or Hawaiian Native grantee's responsibility to have
policies and procedures to ensure that its data collection and
reporting align with ACL's requirements.
Proposed Sec. 1322.13(c)(1) describes policies and procedures that
must be in
[[Page 39595]]
place with respect to the direct provision of services, to ensure that
services will meet requirements of the Act. In response to requests for
technical assistance and feedback from listening sessions, this
proposed section addresses comments that requested clarity on the
policies and procedures that Tribal organizations and Hawaiian Native
grantees must have, including setting requirements for client
eligibility, assessment, and person-centered planning, where
appropriate; access to information (as proposed to be combined from
current Sec. 1322.17) to include working with area agencies on aging
and other Title III and VII-funded programs and specifying a listing
and definitions of services that may be provided by the Tribal
organization or Hawaiian Native grantee; detailing any limitations on
the frequency, amount, or type of service provided; and the grievance
process for older Native Americans and family caregivers who are
dissatisfied with or denied services under the Act.
Various fiscal requirements apply to the funding awarded under the
Act. Over the years, we have found that some Tribal organizations or
Hawaiian Native grantees may be unaware of certain requirements and/or
may not understand their obligations under these requirements. We
propose to add Sec. 1322.13(c)(2) in order to provide guidance as to
the following fiscal requirements relevant to the Act with respect to
which the Tribal organization or Hawaiian Native grantee must have
established policies and procedures: voluntary contributions (as
proposed to be combined from current Sec. 1322.9); buildings and
equipment; and supplantation (as proposed to be combined from current
Sec. 1322.11).
We have received questions regarding use of Title VI funds for
costs related to buildings and equipment, such as maintenance and
repair. However, the Act provides limited guidance regarding this
proposed use of funding for these purposes. We propose to add Sec.
1322.13(c)(2)(ii) to provide such guidance to ensure that the funding
will be used for allowable costs that support allowable activities; to
ensure consistency in the guidance provided by ACL; and to affirm that
altering and renovating activities are allowable for facilities
providing services under this part. In addition, sections 614(a)(10)
and 624(a)(10) of the Act provide that fiscal control and fund
accounting procedures be adopted to assure proper disbursement of, and
accounting for, Federal funds. To assist a Tribal organization or
Hawaiian Native grantee in meeting their obligations, we propose to
include a reference to 2 CFR 200 and that construction or acquisition
of multipurpose senior centers are to be repaid to the Federal
Government in certain circumstances. To ensure that third parties will
be on notice of such requirement, we propose to include in this
paragraph a requirement that a Notice of Federal Interest be filed. We
welcome comment on this proposed section, including on the sufficiency
of guidance provided and potential alternative approaches to achieve
the goal of providing services to older Native Americans and family
caregivers.
Sec. 1322.15 Confidentiality and Disclosure of Information
Section 1322.17 of the existing regulation (Confidentiality and
disclosure of information) is redesignated here as Sec. 1322.15. We
propose minor revisions to align the provision with updates to proposed
definitions and consolidation of Sec. 1323 regarding applicability to
a Hawaiian Native grantee. We also propose to specify that a provider
of legal assistance shall not be required to reveal any information
that is protected by attorney client privilege; policies and procedures
are in place to maintain confidentiality of records; and information
may be shared with other organizations, as appropriate, in order to
provide services. We further propose that the policies and procedures
must follow the National Institutes for Standards Cybersecurity and
Privacy Frameworks and other applicable Federal laws, including the
Health Insurance and Portability and Accountability Act (HIPAA). The
Tribal organization of Hawaiian Native grantee may also require the
application of other laws and guidance for the collection, use, and
exchange of both Personal Identifiable Information (PII) and Personal
Health Information (PHI).
Sec. 1322.25 Supportive Services
Section 1322.13 of the existing regulation (Supportive services) is
redesignated here as Sec. 1322.25. Proposed Sec. 1322.25 clarifies
the supportive services available under Title VI, Parts A and B of the
Act are intended to be comparable to such services set forth in Title
III of the Act, as set forth in section 601. Supportive services under
Title III of the Act include in-home supportive services, access
services, and legal services. We propose to clarify allowable use of
funds, including for acquiring, altering or renovating, and
constructing multipurpose senior centers.
We also propose to clarify that inappropriate duplication of
services be avoided for participants receiving service under both Part
A or B and Part C and to include minor language revisions for clarity
and consistency with proposed definitions.
Sec. 1322.27 Nutrition Services
Section 1322.15 of the existing regulation (Nutrition services) is
redesignated here as Sec. 1322.27. Proposed Sec. 1322.27 clarifies
the nutrition services available under Title VI, Parts A and B of the
Act are intended to be comparable to such services set forth in Title
III of the Act, as set forth in section 601. As set forth in section
614(a)(8), nutrition services are to be substantially in compliance
with the provisions of Part C of Title III, which includes congregate
meals, home-delivered meals, nutrition education, nutrition counseling,
and other nutrition services. Based on experiences during the COVID-19
pandemic and numerous requests for flexibility in provision of meals,
we propose to clarify that home-delivered meals may be provided via
home delivery, pick-up, carry-out, or drive-through; that eligibility
for home-delivered meals is determined by the Tribal organization or
Hawaiian Native grantee and not limited to those who may be identified
as ``homebound;'' that eligibility criteria may consider multiple
factors; and that meal participants may also be encouraged to attend
congregate meals and other activities, as feasible, based on a person-
centered approach and local service availability.
We propose to specify that the Tribal organization or Hawaiian
Native grantee must provide congregate and home-delivered meals, and
nutrition education, nutrition counseling, and other nutrition services
may be provided, with funds under Title VI Part A or B of the Act. We
also propose minor clarifications for consistency.
Finally, this proposed provision sets forth requirements for
Nutrition Services Incentive Program allocations. Nutrition Services
Incentive Program allocations are based on the number of meals reported
by the Tribal organization or Hawaiian Native grantee which meet
certain requirements, as specified. A Tribal organization or Hawaiian
Native grantee may choose to receive their allocation grants as cash,
commodities, or a combination thereof. Nutrition Services Incentive
Program funds may only be used to purchase domestically-produced foods
(definition included as proposed in Sec. 1322.3) used in a meal, as
set forth under the Act. We intend for this provision to answer many
questions we have received regarding the proper use of funds under
[[Page 39596]]
the Nutrition Services Incentive Program.
B. New Provisions Added To Clarify Responsibilities and Requirements
Under Grants to Indian Tribes and Native Hawaiian Grantees for
Supportive, Nutrition, and Caregiver Services
We propose the following provisions to provide guidance in response
to inquiries and feedback received from grantees and other stakeholders
and changes in the provision of services, and to clarify requirements
under the Act. We welcome comment on these proposed changes.
Subpart C--Service Requirements
Sec. 1322.11 Purpose of Services Allotments Under Title VI
Proposed Sec. 1322.11 specifies that services provided under Title
VI consist of supportive, nutrition, and family caregiver support
program services, and that funds are to assist a Tribal organization or
Hawaiian Native grantee to develop or enhance comprehensive and
coordinated community-based systems for older Native Americans and
family caregivers.
Sec. 1322.17 Purpose of Services--Person- and Family-Centered, Trauma
Informed
Proposed Sec. 1322.17 clarifies that services under the Act should
be provided in a manner that is person-centered and trauma informed.
Consistent with the direction of amendments to section 101 of the Act
as reauthorized in 2020, recipients are entitled to an equal
opportunity to the full and free enjoyment of the best possible
physical and mental health, which includes access to person-centered
and trauma-informed services. Recognizing and respecting the deep
family and community connections of Native Americans that may be
contrasted with more individualized approaches in non-Native American
communities, we especially seek feedback regarding other terminology to
use in expressing intended approaches to serving older Native Americans
and family caregivers.
Sec. 1322.19 Responsibilities of Service Providers
Proposed Sec. 1322.19 specifies the responsibilities of service
providers to include providing service participants with an opportunity
to contribute to the cost of the service; providing self-directed
services to the extent feasible; acknowledging service provider
responsibility to comply with local adult protective services
requirements, as appropriate; arranging for weather-related and other
emergencies; assisting participants to benefit from other programs; and
coordinating with other appropriate services.
Sec. 1322.21 Client Eligibility for Participation
To be eligible for services under the Act, participants must have
attained the minimum age determined by the Tribal organization or
Hawaiian Native grantee, except in the case of limited services, such
as nutrition and family caregiver support services. We received
inquiries, requests for technical assistance, and comments
demonstrating misunderstandings among Tribal organizations and Native
Hawaiian grantees, as well as from others in the aging network, about
eligibility requirements for Title VI services. For example, we
received feedback expressing confusion as to whether younger caregivers
of adults of any age are eligible to receive Title VI Part C program
services, which is not allowable under the Act, as well as the
circumstances under which non-Native Americans who live within a Tribal
organization's or Hawaiian Native grantee's approved service area and
are considered members of the community by the Tribal organization may
be eligible to receive services under this part.
Proposed Sec. 1322.21 clarifies eligibility requirements under the
Act and explains that a Tribal organization or Hawaiian Native grantee
may adopt additional eligibility requirements, if they do not conflict
with the Act, the implementing regulation, or guidance issued by the
Assistant Secretary for Aging.
Sec. 1322.23 Client and Service Priority
We received numerous inquiries about how a Tribal organization or
Hawaiian Native grantee should prioritize providing services to various
groups. Questions included whether there was an obligation to serve
everyone who sought services and whether services were to be provided
on a first-come, first-served basis. Questions about prioritization
were particularly prevalent in response to demand for services created
in the wake of the COVID-19 public health emergency. Entities sought
clarification on whether they are permitted to set priorities, who is
permitted to set priorities, and the degree to which entities have
discretion to set their own priority parameters.
Proposed Sec. 1322.23 clarifies that entities may prioritize
services and that they have flexibility to set their own policies based
on their assessment of local needs and resources. For clarity and
convenience, we propose to list the priorities for serving family
caregivers as set forth in the section 631(b) of the Act, pursuant to
the 2000 reauthorization of the Act.
Sec. 1322.29 Family Caregiver Support Services
During the 2000 reauthorization of the Act, Congress added Title
VI, Part C to set forth allowable expenses for family caregiver support
services. Proposed Sec. 1322.29 clarifies the family caregiver support
services available under the Act and eligibility requirements for
respite care and supplemental services, as set forth in section 631. It
also clarifies allowable use of funds and that this program is intended
to serve unpaid family caregivers.
Sec. 1322.31 Title VI and Title III Coordination
Consistent with proposed Sec. 1321.53 (State agency Title III and
Title VI coordination responsibilities), proposed Sec. 1321.69 (area
agency Title III and Title VI coordination responsibilities), and
proposed Sec. 1321.95 (service requirements for Title III and Title VI
coordination), proposed Sec. 1322.31 outlines expectations for
coordinating activities and delivery of services under Title VI and
Title III, as articulated in the Act sections 306(a)(11)(B),
307(a)(21(A), 614(a)(11), and 624(a)(3). We propose to clarify that
coordination is required under the Act and that all entities are
responsible for coordination, including a Tribal organization and a
Hawaiian Native grantee. The proposed section complements the language
proposed at Sec. 1321.53 for State agencies, Sec. 1321.69 for area
agencies, and Sec. 1321.95 for service providers under Title III of
the Act.
Subpart D--Emergency & Disaster Requirements
The COVID-19 pandemic highlighted the importance of Tribal
organizations' and the Hawaiian Native grantees' efforts to maintain
the health and wellness of older Native Americans and family
caregivers. Existing guidance on emergency and disaster requirements
under the Act is limited and does not contemplate the evolution of what
may constitute an ``emergency'' or ``disaster'' or how they may
uniquely affect older Native Americans and family caregivers.
If a State or Indian Tribe receives a major disaster declaration
(MDD) by the President under the Robert T. Stafford Disaster Relief and
Emergency Assistance Act, 42 U.S.C. 5121-5207, this MDD triggers
certain disaster relief
[[Page 39597]]
authority under section 310 of the Act. The COVID-19 pandemic for
example, demonstrated the devastating impact of a PHE on the target
population of services under the Act. During the COVID-19 PHE, all
States and some Indian Tribes received a MDD, and we provided guidance
on flexibilities available under the Act while a MDD is in effect to
meet the needs of older Native Americans and caregivers, such as those
related to meal delivery systems, methods for conducting well-being
checks, delivery of pharmacy, grocery, and other supplies, and other
vital services.
Throughout the PHE, we received inquiries and feedback that
demonstrated a need for clarity on available flexibilities in an
emergency. RFI respondents also provided substantial feedback regarding
current limitations and the need for additional guidance and options
for serving older adults during emergencies. Multiple RFI respondents
noted that services under the Act may be impacted by a wide range of
emergencies and disasters--including natural, human-caused, climate-
related, and viral disasters--and that current regulatory guidance does
not provide service providers under the Act the flexibility necessary
to adequately plan for emergency situations. Accordingly, the aging
network sought an expansion of the definition of ``emergency'' that
better reflected their realities regarding service delivery. RFI
respondents also sought guidance on numerous aspects of program and
service delivery during an emergency, such as maintaining flexibilities
in meal and other service delivery introduced in response to the PHE,
allowable spending on disaster mitigation supplies, and providing
mental health services to older adults who experience disaster-related
trauma. RFI respondents also asked for regulatory language outlining
what is expected of a grantee under the Act in an emergency to allow
for the development of better emergency preparedness plans at all
levels.
Based on stakeholder input and our experience, particularly during
the PHE, we propose adding Subpart D--Emergency and Disaster
Requirements (Sec. Sec. 1322.33-1322.39) to explicitly outline
expectations and clarify flexibilities that are available in a disaster
situation. We considered various approaches in developing this section.
Certain flexibilities, such as allowing for carry-out or drive through
meals, constitute innovative ways to deliver services that could be
allowable on a regular basis within the parameters of Title VI Part A
or B and without any special authorization by ACL during an emergency.
Those flexibilities have been incorporated where applicable in the
proposed revised regulation for clarification purposes (see Sec.
1322.27, which addresses carry-out and other alternatives to
traditional home-delivered meals). We are limited by the Act in the
extent to which other flexibilities may be allowed. For example, a MDD
is required in order for a Tribal organization or Hawaiian Native
grantee to be permitted, pursuant to section 310(c) of the Act, to use
Title VI funds to provide disaster relief services (which must consist
of allowable services under the Act) for areas of the service area
where the specific major disaster declaration is authorized and where
older Native Americans and family caregivers are affected.
We welcome comment on this new proposed section, including on the
sufficiency of guidance provided and potential alternative approaches
to achieve the goal of providing services to older Native Americans and
family caregivers during emergencies and disasters.
Sec. 1322.33 Coordination With Tribal, State, and Local Emergency
Management
Proposed Sec. 1322.33 states that Tribal organizations and
Hawaiian Native grantees must establish emergency plans, and this
proposed section outlines requirements that these plans must meet.
While the Act requires emergency planning by State agencies and area
agencies on aging, the Act provides limited guidance regarding
emergency planning specific to Title VI grantees. We also propose to
include in this section additional guidance in connection with the
development of sound emergency plans (such as requirements for
continuity of operations planning, taking an all-hazards approach to
planning, and coordination among Tribal, State, and local emergency
management and other agencies that have responsibility for disaster
relief delivery).
Sec. 1322.35 Flexibilities Under a Major Disaster Declaration
Proposed Sec. 1322.35 outlines disaster relief flexibilities
available under a MDD to provide disaster relief services for affected
older Native Americans and family caregivers. Recognizing that there is
no required period of advance notice of the end of a MDD incident
period, we propose to allow a Tribal organization or Hawaiian Native
grantee up to 90 days after the expiration of a MDD to obligate funds
for disaster relief services.
We received many comments in response to the RFI asking that
various flexibilities allowed during the COVID-19 pandemic remain in
place following the end of the PHE. We are limited by the Act in the
extent to which flexibilities may be allowed. For example, a MDD is
required in order for a Title VI grantee to be permitted, pursuant to
section 310(c) of the Act, to use Title VI funds to provide disaster
relief services (which must consist of allowable services under the
Act) for areas of the service area where the specific major disaster
declaration is authorized and where older Native Americans and family
caregivers are affected.
Sec. 1322.37 Title VI and Title III Coordination for Emergency
Preparedness
Proposed Sec. 1321.57 (State agency Title III and Title VI
coordination responsibilities), proposed Sec. 1321.69 (area agency
Title III and Title VI coordination responsibilities), and proposed
Sec. 1321.95 (service requirements coordination responsibilities),
outline expectations for coordinating activities and delivery of
services under Title III and Title VI, as articulated in the Act
sections 306(a)(11)(B), 307(a)(21(A), 614(a)(11), and 624(a)(3).
Proposed Sec. 1322.37 clarifies that Title VI and Title III
coordination should extend to emergency preparedness planning and
response.
Sec. 1322.39 Modification During Major Disaster Declaration or Public
Health Emergency
Proposed Sec. 1322.39 States that the Assistant Secretary for
Aging retains the right to modify emergency and disaster-related
requirements set forth in the regulation under a major disaster
declaration or public health emergency.
C. Deleted Provisions
Sec. 1322.5 Applicability of Other Regulations
We propose deleting Sec. 1322.5, which lists other applicable
regulations, because the provision is unnecessary and may create
confusion or become outdated due to statutory or regulatory changes.
VI. Grants for Supportive and Nutritional Services to Older Hawaiian
Natives
A. Deleted Provisions
We propose deleting Sec. 1323, which is specific to Title VI, Part
B, which
[[Page 39598]]
applies to one Hawaiian Native grantee. We propose to include
requirements specific to Title VI, Part B in the proposed Sec. 1322.
By so doing we anticipate reducing confusion and improving appropriate
consistency in service provision to both older Indians and Native
Hawaiians and family caregivers thereof.
VII. Allotments for Vulnerable Elder Rights Protection Activities
A. Provisions Revised to Reflect Statutory Changes and/or for Clarity
Subpart A--State Long-Term Care Ombudsman Program
The regulation for the State Long-Term Care Ombudsman Program
(Ombudsman program) was first issued in 2015. In the seven years since,
ACL has provided technical assistance to State Long-Term Care
Ombudsmen, State agencies, and designated local Ombudsman entities as
they work to implement the regulation. The 2016 reauthorization of the
Act also made changes specific to the Ombudsman program. Changes to the
regulation are needed to ensure consistency with updates to the Act.
Additionally, through our technical assistance and RFI processes, ACL
has found that clarification is needed in certain aspects of the
regulation. For example, there is a lack of clarity as to the
responsibilities, and the authority, of the State Long-Term Care
Ombudsman (Ombudsman), as well as of the Ombudsman program.
Clarification also is needed as to duties owed to residents and
confidentiality requirements with respect to a resident's identity and
records, and corrections are needed to COI.
Sec. 1324.1 Definitions
We propose to add a new definition for ``Official duties'' to Sec.
1324.1 for consistency with the Title III regulation, which also
contains this defined term. In both the Title III regulation and this
regulation, this term is used to define the duties of representatives
of the Office Long-Term Care Ombudsman Program. As currently defined at
Sec. 1324.1, representatives of the Office of the State Long-Term Care
Ombudsman (representatives of the Office) are the employees or
volunteers designated by the Ombudsman to conduct the work of the
Ombudsman program. The definition of ``Official duties'' is being
included to help to clarify the role of representatives of the Office
because in the course of providing technical assistance over the last
several years, it has come to our attention that this role can be
misunderstood by third parties who deal with the program. In addition,
minor changes for clarity are proposed to the definition of ``Resident
representative.''
Sec. 1324.11 Establishment of the Office of the State Long-Term Care
Ombudsman
Section 1324.11 sets forth requirements related to the
establishment of the Office of the State Long-Term Care Ombudsman
(Office). We propose minor changes to Sec. 1324.11(a) and to the
introductory clause of (b), as well as to (e), (e)(1)(i), (e)(1)(v);
(e)(4)(i), (ii) and (iii); (e)(5), (e)(6) and (e)(8)(ii), to clarify
the purpose of the section. Other proposed changes to this section are
discussed in more detail, below.
In fulfilling their responsibilities, representatives of the Office
may need access to the medical, social and/or other records of a
resident, and section 712(b) of the Act requires State agencies to
ensure that representatives of the Office will have such access, as
appropriate, including in the circumstance where a resident is unable
to communicate consent to the review and has no legal representative.
Currently, Sec. 1324.11 does not require policies and procedures to
address access to a resident's records in this circumstance by the
Ombudsman and the representatives of the Office, and we receive many
requests for technical assistance as to how to address this situation.
Accordingly, we propose to add language in Sec. 1324.11(e)(2) to
require policies and procedures to provide direction for the Ombudsman
and representatives of the Office as to how to address a situation
where a resident is unable to communicate consent to the review of
their records and they have no legal representative who can communicate
consent for them. We propose to add the requirement for policies and
procedures as Sec. 1324.11(e)(2)(iv)(C) and to renumber subsequent
subsections within Sec. 1324.11(e)(2)(iv).
A major tenet of the Ombudsman program is that it is resident-
directed. This concept extends to how information about a resident's
complaints is disclosed, and section 712(d) of the Act requires State
agencies to prohibit the disclosure of the identity of a resident
without their consent. We have received many requests for technical
assistance as to how to address a situation when the resident is unable
to provide consent to disclose; there is no resident representative
authorized to act on behalf of the resident; or the resident
representative refuses consent and there is reasonable cause to believe
the resident's representative has taken an action, failed to act, or
otherwise made a decision that may adversely affect the resident. We
propose to add language to Sec. 1324.11(e)(3)(iv) to require State
agencies to have policies and procedures in place to provide direction
for representatives of the Office as to how to address these
situations.
States may have laws that require mandatory reporting of abuse,
neglect, and exploitation. We have received questions as to the
applicability of these requirements to the Ombudsman program, despite
the prohibitions in section 712(b) of the Act against disclosure of
resident records and identifying information without resident consent.
To provide clarity, we propose to add language to Sec.
1324.11(e)(3)(v) to require State agencies to have policies and
procedures in place to prohibit mandatory reporting of abuse, neglect,
and exploitation by the Ombudsman program. Subsequent subsections
within Sec. 1324.11(e)(3) have been re-numbered to reflect the new
language.
Section 712 of the Act requires the Ombudsman program to represent
the interests of residents before government agencies and to seek
administrative, legal, and other remedies to protect the health,
safety, welfare, and rights of the residents. Section 712 also provides
that the Ombudsman, personally or through representatives of the
Office, is to: analyze, comment on, and monitor the development and
implementation of Federal, State, and local laws, regulations, and
other governmental policies and actions that pertain to the health,
safety, welfare, and rights of the residents, with respect to the
adequacy of long-term care facilities and services in the State;
recommend any changes in such laws, regulations, policies, and actions
as the Office determines to be appropriate; and review, and if
necessary, comment on any existing and proposed laws, regulations, and
other government policies and actions, that pertain to the rights and
well-being of residents. To be a strong advocate, the Ombudsman must be
able to make determinations and to establish positions of the Office
independently and without interference and must not be constrained by
determinations or positions of the agency in which the Office is
organizationally located.
ACL received input with respect to these obligations of the
Ombudsman in response to the RFI, and we have been made aware of
instances where State government agencies have attempted to involve
themselves in these functions of the Office (e.g., by requiring prior
approval of positions of the Office with
[[Page 39599]]
respect to governmental laws, regulations, or policies). Such
interference is prohibited under section 712 of the Act, and we propose
to add language to the introductory portion of Sec. 1324.11(e)(8) to
clarify this prohibition. Specifically, we propose to replace the
existing phrase ``without necessarily representing the determinations
or positions of the State agency or other agency in which the Office is
organizationally located'' with ``without interference and shall not be
constrained by or necessarily represent the determinations or positions
of the State agency or other agency in which the Office is
organizationally located.''
Sec. 1324.13 Functions and Responsibilities of the State Long-Term
Care Ombudsman
Section 712 of the Act sets forth the functions and roles of the
Ombudsman and provides that the Ombudsman has the authority to make
independent determinations in connection with these various functions.
Through technical assistance inquiries, monitoring activities, and RFI
comments, we have been made aware of instances where a State agency
does not understand the authority and independence of the Ombudsman,
such as with respect to commenting on governmental policy. We propose
to clarify Sec. 1324.13 to provide that the Ombudsman has the
authority to lead and manage the Office. Specifically, we propose to
change the phrase in the first sentence ``responsibility for the
leadership'' to ``responsibility and authority for the leadership . .
.'' to emphasize the authority of the Ombudsman to carry out the
statutory functions.
Section 201(d) of the Act provides for oversight of the Ombudsman
program by a Director of the Office of Long-Term Care Ombudsman
Programs. Current regulatory Sec. 1324(c)(2) provides that each
Ombudsman must ``. . . establish procedures for training for
certification and continuing education of the representatives of the
Office, based on model standards established by the Director of the
Office of Long-Term Care Ombudsman Programs within the Administration
for Community Living as described in section 201(d) of the Act . . .''
Since the regulation was initially adopted, ACL has issued sub-
regulatory training standards for representatives of the Office.
Accordingly, we propose to update Sec. 1324.13(c)(2) to require such
procedures to be consistent with (as well as based on) the standards
established by ACL's Director of the Office of Long-Term Care Ombudsman
Programs, as well as with any standards set forth by the Assistant
Secretary for Aging by changing the regulation to read, ``[. . .]
establish procedures for training for certification and continuing
education of the representatives of the Office, based on and consistent
with standards established by the Director of the Office of Long-Term
Care Ombudsman Programs within the Administration for Community Living
as described in section 201(d) of the Act and set forth by the
Assistant Secretary for Aging[.]''
Section 712 of the Act contains detailed requirements with which
representatives of the Office must comply, such as requirements as to
confidentiality of resident records, as well as limitations on
disclosure of such records and on the disclosure of the identity of
residents. Section 712 also requires that representatives receive
adequate training with respect to program requirements. We have been
made aware of instances where staff of the Ombudsman program have had
access to resident records without training or certification as a
representative of the Office. We propose to add language to Sec.
1324.13(c)(2(iii) and (d) to require that all staff and volunteers of
the Ombudsman program who will have access to resident records, as well
as other files, records, and information subject to disclosure
requirements, be trained and certified as designated representatives of
the Office, so that individuals with access to confidential information
will be accountable to the Ombudsman for their actions. The subsequent
subsection in Sec. 1324.13(c)(2) is re-numbered accordingly.
The Act affords the Ombudsman discretion in determining whether to
disclose the files, records, or other information of the Office. ACL
often receives requests for technical assistance regarding criteria for
such determinations and received RFI comments on this topic. In
response, we propose to add to Sec. 1324.13(e)(2) the following
criteria to assist the Ombudsman in making this determination: whether
the disclosure has the potential to cause retaliation, to undermine the
working relationships between the Ombudsman program and other entities,
or to undermine other official duties of the Ombudsman program.
We are aware of an apparent conflict between provisions of the
Developmental Disabilities Act, which provides for protection and
advocacy agencies' access to resident records, and provisions of the
OAA which prohibit the Ombudsman from disclosing resident-identifying
information and afford the Ombudsman discretion in determining whether
to disclose the files, records, or other information of the
Office.\169\ Consistent with our authority to interpret these two
statutes, we have taken a thoughtful and deliberative approach to
resolving any potential conflicts in interpretation of them. To that
end, we considered comments received in response to the development of
the Ombudsman program regulation (45 CFR 1324). In addition, since the
enactment of the Final Rule for the Ombudsman program, representatives
of ACL's Administration on Aging and Administration on Disabilities
have engaged in diligent efforts to work together toward addressing
this potential conflict including, but not limited to, outreach to the
National Ombudsman Resource Center (NORC) and the National Disability
Rights Network (NDRN) in order to collect additional information on the
experiences and circumstances of grantees related to this issue. As a
result of these efforts, ACL has offered technical assistance to
individual States as issues arise in order to assist protection and
advocacy agencies and Ombudsman programs to come to an agreement on how
to handle these questions.
---------------------------------------------------------------------------
\169\ 42 U.S.C. 15043.
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For example, as follow-up to a report by NORC, NDRN, and the
National Association of State Ombudsman Programs, NORC and NDRN co-
branded a toolkit on collaboration between Ombudsman programs and
protection and advocacy agencies.\170\ We encourage such collaboration,
and we welcome comment regarding best practices in such collaboration,
as well as if any more specific protocols are recommended.
---------------------------------------------------------------------------
\170\ The National Consumer Voice, Long-Term Care Ombudsman
Programs and Protection & Advocacy Agencies Collaboration Toolkit,
https://ltcombudsman.org/omb_support/pm/collaboration/ltcop-protection-and-advocacy-agencies-collaboration-toolkit (last visited
Jan. 18, 2023).
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Section 712(h) of the Act provides that the State agency must
require the Ombudsman program to submit an annual report that, among
other things, describes the activities carried out by the Office,
evaluates problems experienced by residents, analyzes the success of
the Ombudsman program, and makes recommendations to improve the quality
of life of residents. The information required to be included in this
annual report is in addition to the data reporting that is required by
ACL to be submitted annually through the national data reporting system
known as the National Ombudsman Reporting System. We have found that
some Ombudsman programs do not
[[Page 39600]]
understand that the annual report required by section 712 differs from
the annual National Ombudsman Reporting System reporting. We propose to
add language at the start of Sec. 1324.13(g) to clarify the
distinction between these two reports.
The Ombudsman program's effectiveness in advocacy relies on
relationships with other entities that can assist residents. Section
712 of the Act contemplates that the Ombudsman program will coordinate
services with legal assistance providers and others, as appropriate,
and requires the Ombudsman program to enter into memoranda of
understanding with legal assistance providers. The current regulation
lacks clarity regarding memoranda of understanding that are required.
Accordingly, we propose to revise Sec. 1324.13(h)(i) to require the
adoption of memoranda of understanding with legal assistance programs
provided under section 306(a)(2)(C) of the Act. The proposed language
would minimally require such memoranda of understanding to address
referral processes and strategies to be used when the Ombudsman program
and a legal assistance program are both providing services to a
resident.
Further, we propose to require memoranda of understanding with
facility and long-term care provider licensing and certification
programs to address communication protocols and procedures to share
information, including procedures for access to copies of licensing and
certification records maintained by the State. Federal nursing home
regulations require interaction between Ombudsman programs and
licensing and certification programs. The goal of this requirement is
to foster consistency in the relationships among Ombudsman programs and
regulators across the country and support communication about all types
of long-term care providers regulated by the State. Language proposing
this requirement is set forth in Sec. 1324.13(h)(1)(ii).
Consistent with the rule as promulgated in 2015, we also propose to
clarify that memoranda of understanding are recommended with other
organizations, programs and systems as set forth in Sec.
1324.13(h)(2). We invite comments regarding other organizations that
may be considered for inclusion, such as Centers for Independent
Living. Elements of Sec. 1324.13(h) have been re-numbered in
connection with these changes. We also propose minor changes to Sec.
1324.13(a)(7)(viii), and (h) for clarity.
Sec. 1324.15 State Agency Responsibilities Related to the Ombudsman
Program
Section 712 \171\ of the Act sets forth State agency
responsibilities for the Ombudsman program. Section 712(g) of the Act
requires the State agency to ensure that adequate legal counsel is
available with respect to the program, and Sec. 1324.15(j) explains
those requirements. We propose minor changes to this section for
clarity. For example, the requirements and detail about the scope of
responsibility of legal counsel are reorganized to clarify that legal
counsel is to be available for consultation on program matters, as well
as consultation to the program on the legal needs of residents. The
provision for attorney-client privilege is modified to specify that the
privilege applies to communications between the Ombudsman and ``their''
legal counsel, not between the Ombudsman and counsel for the resident.
---------------------------------------------------------------------------
\171\ 42 U.S.C. 3058g.
---------------------------------------------------------------------------
We receive many requests for technical assistance with respect to
the requirement in section 712 of the Act that the Ombudsman be
responsible for fiscal management of the Office. Proposed Sec.
1324.15(k) provides direction to assist State agencies with specific
components of fiscal management and codifies several best practices
that we have observed. Specifically, we propose that the State agency
shall notify the Ombudsman of all sources of funds for the program and
requirements for those funds, and that the State agency ensure that the
Ombudsman has full authority to determine the use of fiscal resources
for the Office and to approve allocation to designated local Ombudsman
entities prior to distribution of funds. In addition, the proposed
section requires the Ombudsman to determine that program budgets and
expenditures of the Office and local Ombudsman entities are consistent
with laws, policies, and procedures governing the Ombudsman program.
ACL anticipates providing training and technical assistance for the
implementation of these requirements. The section immediately following
new Sec. 1324(k) is re-numbered accordingly.
We also propose to replace the word ``of'' with ``for'' in the last
sentence of Sec. 1324.15(e) in order to correct a typographical error
relating to reasonable requests ``for'' reports by the State agency as
it conducts its monitoring responsibilities.
Sec. 1324.19 Duties of the Representatives of the Office
This section provides direction as to the duties of the
representatives of the Office and provides detailed instructions as to
the processing of complaints by representatives of the Office. Minor
revisions are proposed to Sec. 1324.19(b)(2)(ii) and (5) for clarity.
Sec. 1324.21 Conflicts of Interest
It is crucial to the credibility and effectiveness of the Ombudsman
program that the Ombudsman be aware of, and address, potential and
actual conflicts of interest. Accordingly, section 712(f) of the Act
contains requirements related to individual and organizational
conflicts of interest which were revised in the 2016 reauthorization of
the Act, and Sec. 1324.21 provides direction to Ombudsman programs in
identifying and remedying these conflicts of interest. We propose
several changes to the existing provision for clarity and consistency
with the Act.
We propose to revise Sec. 1324.21(a)(1) to be consistent with
section 712(f)(2)(A)(i) of the Act. Our prior regulations held that
placing the Ombudsman program in an organization responsible for
licensing, surveying, or certifying long-term care facilities
represents an organizational conflict of interest. We now clarify that
in addition, placing the Ombudsman program in an organization that
licenses, surveys, or certifies long-term care services represents an
organizational conflict of interest, more accurately reflecting section
712(f)(2)(A)(i).
We propose to insert a new Sec. 1324.21(a)(6) stating that
placement of a program in an organization that provides long-term care
services and supports under a Medicaid waiver or a Medicaid State plan
amendment creates an organizational conflict of interest, consistent
with section 712(f)(2)(A)(iii) of the Act.
We propose to change the following phrase in current Sec.
1324.21(a)(10): ``Conducts preadmission screening for long-term care
facility placements'' to ``Conducts preadmission screening for long-
term care facility admissions'' in order to reflect person-centered
language.
We also propose to clarify the following in current Sec.
1324.21(a): that placement of the Office, or requiring that an
Ombudsman or representative of the Office perform conflicting
activities, in an organization that provides long-term care
coordination or case management services in settings that
[[Page 39601]]
include long-term care facilities creates an organizational conflict of
interest, consistent with section 712(f)(2)(A)(iv) of the Act, by
revising current Sec. 1324.21(a)(6) and re-numbering it as Sec.
1324.21(a)(7); that to place the Ombudsman program in an organization
that sets reimbursement rates for long-term care services creates an
organizational conflict of interest, consistent with section
712(f)(2)(A)(v) of the Act, by inserting a new Sec. 1324.21(a)(9); and
that to place the program in an organization that is responsible for
eligibility determinations for the Medicaid program carried out under
title XIX of the Social Security Act creates an organizational conflict
of interest, consistent with section 712(f)(2)(A)(vii) of the Act, by
inserting a new Sec. 1324.21(a)(11). Subsequent subsections within
Sec. 1324.21(a) have been re-numbered to reflect the addition of this
new language.
We propose minor changes to Sec. 1324.21(b)(3) for clarity. We
propose to delete the last sentence of Sec. 1324.21(b)(5), which
provides that the ``State agency shall not enter into such contract or
other arrangement with an agency or organization which is responsible
for licensing or certifying long-term care facilities in the State or
is an association (or affiliate of such an association) of long-term
care facilities;'' this requirement is set forth in Sec. 1324.21(b)(3)
and is unnecessary to repeat here.
We propose to clarify the following in Sec. 1324.21(c): that
direct involvement in the licensing, or certification of a provider of
long-term care services, in addition to long-term care facilities,
creates an individual conflict of interest, consistent with section
712(f)(1)(C)(i) of the Act, by revising current Sec. 1324.21(c)(2)(i);
that ownership, operational, or investment interest (represented by
equity, debt, or other financial relationship) in an existing or
proposed long-term care service, in addition to a long-term care
facility, creates an individual conflict of interest, consistent with
section 712(f)(1)(C)(ii) of the Act, by revising current Sec.
1324.21(c)(2)(ii); that employment of an individual by, or
participation in the management of, an organization related to a long-
term care facility creates an individual conflict of interest,
consistent with section 712(f)(1)(C)(iii) of the Act, by revising
current Sec. 1324.21(c)(2)(iii); that management responsibility for,
or operating under the supervision of an individual with management
responsibility for, adult protective services creates an individual
conflict of interest, consistent with section 712(f)(1)(C)(v) of the
Act, by inserting a new Sec. 1324.21(c)(2)(ix); and that serving as a
guardian or in another fiduciary capacity for residents of long-term
care facilities in an official capacity (as opposed to serving as a
guardian or fiduciary for a family member, in a personal capacity)
creates an individual conflict of interest, consistent with section
712(f)(1)(C)(vi) of the Act, by inserting a new Sec. 1324.21(c)(2)(x).
B. New Provisions Added To Clarify Responsibilities and Requirements
Under Vulnerable Elder Rights Protection Activities
Subpart B--Programs for Prevention of Elder Abuse, Neglect, and
Exploitation
Sec. 1324.201 Purpose of Services Allotments Under Title VII--Chapter
3. [New]
The purpose of Title VII, Chapter 3 of the Act is to set forth
requirements that State agencies must meet with respect to the
development and enhancement of programs to address elder abuse,
neglect, and exploitation. We propose to include a new Sec. 1324.201
in the regulation in order to clarify this purpose. The proposed
language also clarifies that the Federal funds awarded to the State
agency under this Chapter are provided to assist with carrying out this
purpose, and that a condition to the receipt of these funds is that
State agencies must comply with all applicable provisions of the Act,
including those of section 721(c), (d), (e), as well as with applicable
guidance set forth by the Assistant Secretary for Aging.
Subpart C--State Legal Assistance Development Program [New]
Sec. 1324.301 Definitions
Proposed Sec. 1324.301 states definitions set forth in Sec.
1321.3 apply to Subpart C, and terms used in Subpart C but not
otherwise defined will have the meanings ascribed to them in the Act.
Sec. 1324.303 Legal Assistance Developer
We propose to add a new regulation under Title VII, Sec. 1321.303
to implement Sec. 731 \172\ of the Act regarding the position of Legal
Assistance Developer. The proposed regulation is intended to provide
clear guidance on the purpose, role, and responsibilities of the Legal
Assistance Developer as described in the Act. It is the responsibility
of the State agency to designate the Legal Assistance Developer and
describe the office and its duties and activities in the State plan.
The proposed regulation sets forth what the Legal Assistance Developer
may do in accordance with their statutory appointment and the
provisions of the Act, including training and technical assistance to
legal assistance providers and coordination with the Ombudsman program.
Additionally, the proposed rule includes conflict of interest
prohibitions. ACL recognizes that Legal Assistance Developers often
``wear many hats.'' We are proposing that the Legal Assistance
Developer should not undertake responsibilities other than or in
addition to those the Act expressly prescribes for Legal Assistance
Developers if these other activities might compromise the performance
of duties as Legal Assistance Developer or the duties in other
assignments. Accordingly, the Legal Assistance Developer should not
undertake to be the director of Adult Protective Services, legal
counsel to the Ombudsman program, or counsel or a party to
administrative appeals related to long-term care settings, for example.
Conflicts of interest may arise, for example, if the Legal Assistance
Developer also serves as the administrator of a public guardianship
program; hearing officer in Medicaid appeals related to Medicaid waiver
programs, Medicaid state plan long-term services and supports, and/or
nursing home eligibility; or serves as the Ombudsman.
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\172\ 42 U.S.C. 3058j.
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The State must provide advice, training, and technical assistance
support for the provision of legal assistance. It is the role of the
Legal Assistance Developer to oversee the advice, training, and
technical assistance with regard to all activities of legal assistance.
The role should be broader than aligning with the Ombudsman program
functions in Title VII of the Act and encompass all legal assistance
and representation for all priority areas described in the Act. In
fulfilling these obligations, the Legal Assistance Developer should
make maximal use of the resource center established pursuant to section
420 \173\ of the Act.
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\173\ 42 U.S.C. 3032i.
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VIII. Required Regulatory Analyses
A. Regulatory Impact Analysis (Executive Orders 12866 and 13563)
Executive Orders 13563 and 12866 direct agencies to assess all
costs and benefits of available regulatory alternatives and, if
regulation is necessary, to select regulatory approaches that maximize
net benefits
[[Page 39602]]
(including potential economic, environmental, public health and safety
effects, distributive impacts, and equity). Executive Order 13563
emphasizes the importance of quantifying both costs and benefits, of
reducing costs, of harmonizing rules, and of promoting flexibility. The
Office of Information and Regulatory Affairs reviewed and determined
that this proposed rule is a significant regulatory action as defined
by Executive Order 12866 Section 3(f).
1. Summary of Costs and Transfers
This analysis describes costs and transfers under this proposed
rule and quantifies several categories of costs to grantees (State
agencies under Title III and Title VII and Tribal organizations and
Hawaiian Native grantees under Title VI) and subgrantees (area agencies
on aging and service providers under Title III and where applicable,
Title VII). Specifically, we quantify costs associated with grantees
and subgrantees revising policies and procedures, conducting staff
training, and revising State plan documentation accessibility
practices. As discussed in greater detail in this analysis, we estimate
that the proposed rule would result in one-time costs of approximately
$14.9 million, including costs associated with covered entities
revising policies and procedures, and costs associated with training.
The analysis also includes a discussion of costs we do not
quantify, and a discussion of the potential benefits under the rule
that we similarly do not quantify. We request comments on our estimates
of the impacts of this proposed rule, including the impacts that are
not quantified in this analysis.
Baseline Conditions and Changes Due to Reauthorization
The most recent reauthorization of the OAA was enacted during
Federal Fiscal Year (FFY) 2020; therefore, the baseline used for the
analysis is FFY 2019. A main impact of the 2020 reauthorization of the
OAA was to increase the authorized appropriations available to be
distributed to the States for the implementation of programs and
services under Titles III, VI, and VII. A limited number of substantive
changes were made by the 2020 reauthorization to the implementation of
programs by State agencies and area agencies on aging, including:
requiring outreach efforts to Asian-Pacific American, Native American,
Hispanic, and African-American older individuals, and older sexual and
gender minority populations and the collection of data with respect
thereto; requiring State agencies to simplify the process for
transferring funds for nutrition services to reduce administrative
barriers and direct resources to where the greatest need is for such
services; broadening allowable services under Title III-B, such as
screening for traumatic brain injury and the negative effects of social
isolation; clarifying that a purpose of the Title III-C program is to
reduce malnutrition; clarifying the allowability of reimbursing
volunteer Ombudsman representatives under Title VII for costs incurred;
and expanding the examples of allowable elder justice activities under
section 721 to include community outreach and education and the support
and implementation of innovative practices, programs, and materials in
communities to develop partnerships for the prevention, investigation,
and prosecution of abuse, neglect, and exploitation.
The OAA initially was passed in 1965. The current regulations for
programs authorized under the OAA are from 1988 and have not been
substantially altered since that time (other than portions of 45 CFR
part 1321 and 45 CFR 1324 regarding the State Long-Term Care Ombudsman
Program, which were promulgated in 2015). Following its initial
passage, the OAA has been reauthorized and amended sixteen times prior
to the 2020 reauthorization, including five times since the regulations
were promulgated in 1988.
Many changes have been made in the implementation of the OAA since
1988 as a result of these reauthorizations. State agencies, area
agencies, and Title VI grantees should already be aware of programmatic
and fiscal requirements in the reauthorizations and should have
established policies and procedures to implement them. Accordingly,
substantially all of the proposed changes to 45 CFR parts 1321, 1322,
and 1324 would modernize the OAA regulations to bring them into
conformity with reauthorizations of the OAA that were enacted prior to
the 2020 reauthorization and would provide clarity of administration
for ACL and its grantees with respect to aspects of the OAA that were
enacted under previous reauthorizations.
In addition to areas where we propose to better align regulation
with statute, we propose modifications to regulatory text that would
modernize our rules to provide greater flexibility to State agencies
and area agencies and to reflect ongoing stakeholder feedback and
responses to our RFI in areas where our current regulations do not
address the evolving needs of Title III, VI, and VII grantees and the
older adults and family caregivers they serve. For example, we propose
to modernize our nutrition rules to better support grantees' efforts to
meet the needs of older adults. Our previous sub-regulatory guidance
has indicated that meals are either consumed on-site at a congregate
meal setting or delivered to a participant's home. This previous
guidance does not take into account those who may leave their homes to
pick up a meal but are not able to consume the meal in the congregate
setting for various reasons, including safety concerns such as those
experienced during the COVID-19 pandemic. The COVID-19 pandemic brought
to light limitations in our current nutrition regulations, which we
have sought to address in proposed Sec. 1321.87 to allow for ``grab
and go'' meals where a participant would be able to collect their meal
from a congregate site and return to the community off-site to enjoy
it. Our proposal is a direct response to stakeholder feedback,
including as gathered from the RFI, and appropriately reflects the
evolving needs of both grantees and OAA participants.
Another example of a proposed modification to regulatory text that
would modernize our rules is the new proposed definition of ``greatest
economic need.'' Focusing OAA services towards individuals who have the
greatest economic need is one of the basic tenets of the OAA. The
definition of ``greatest economic need'' in the OAA incorporates income
and poverty status. However, the definition in the OAA is not intended
to preclude State agencies from taking into consideration populations
that experience economic need due to other causes. A variety of local
conditions and individual situations, other than income, could factor
into an individual's level of economic need. State agencies and AAAs
are in the best position to understand the conditions and factors in
their State and local areas that contribute to individuals falling
within this category. Accordingly, this definition would allow State
agencies and AAAs to make these determinations.
A detailed discussion of costs and transfers associated with the
rule follows.
i. 2020 Reauthorization
a. New Requirements for State Agencies and Area Agencies
The 2020 reauthorization imposed the following new requirements on
grantees: required outreach efforts to Asian-Pacific American, Native
American, Hispanic, and African-
[[Page 39603]]
American older individuals, and older lesbian, gay, bisexual, and
transgender (LGBT) populations and the collection of data with respect
thereto; requiring State agencies to simplify the process for
transferring funds for nutrition services to reduce administrative
barriers and direct resources to where the greatest need is for such
services; and clarifying that reducing malnutrition is a purpose of the
OAA Title III-C program.
We do not associate any additional costs for the agencies with
respect to these requirements. The agencies were required to conduct
outreach to minority populations prior to the 2020 reauthorization, and
State agencies already have been reaching out to the LGBTQI+
population.\174\ For those agencies that have not been reaching out to
LGBTQI+ communities, we believe any additional cost to conduct outreach
to this population would be de minimis, as they already have processes
in place to reach out to underserved populations. The data collection
cost likewise would be minimal as agencies already have data collection
systems and practices in place.
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\174\ For example, in its plan on aging that was effective as of
October 1, 2018, the CA State agency noted a focus on developing
strategies to better serve LGBTQI+ populations; the OH State agency
sought input regarding the needs of LGBTQI+ populations in
connection with the preparation of its state plan on aging for FFY
2019-2022; and the NY State agency's plan on aging for FFY 2019-2023
references ongoing efforts to work with area agencies on aging to
conduct outreach to the LGBTQI+ community.
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The cost to State agencies to comply with the requirement that they
simplify the process for transferring funds for nutrition services to
reduce administrative barriers and direct resources to where the
greatest need is for such services is not quantifiable. Each State
agency must comply with its State-level procurement requirements, and
it is not possible for us to determine what any State agency may be
able to change in this regard or at what cost. It is in each State's
interest to improve this process for transferring nutrition services
funds, and we believe that State agencies engage in ongoing efforts to
improve their fiscal management processes generally, within allowable
parameters. Accordingly, we anticipate that any costs to a State agency
associated with this requirement would be de minimis, and we request
comments on our analysis of such costs to a State agency.
We do not associate any costs to State agencies, area agencies or
Title VI grantees with respect to the clarification that a purpose of
the Title III-C program is to reduce malnutrition. Grantees already
were screening for older adults who are at high nutrition risk and have
been offering nutrition counseling and nutrition education, as
appropriate, and this clarification is not expected to impose
additional costs on OAA grantees or subgrantees.
ii. Proposed Rule
a. Revising Policies and Procedures
This analysis anticipates that the proposed rule would result in
one-time costs to State agencies, area agencies, service providers, and
Title VI grantees to revise policies and procedures. The obligations of
State agencies and area agencies under the OAA are more extensive than
are those of Title VI grantees under the OAA. Accordingly, the Title
III rule is considerably more extensive than is the Title VI rule, and
we address State agencies, area agencies separately from Title VI
grantees. We also address service providers separately, as we
anticipate that the scope of the review needed for service providers
would be narrower than that needed for State agencies and area
agencies.
In addition to changes to the existing regulations, we propose to
add several new provisions to the regulations, in the following areas:
45 CFR part 1321 (Title III): State Agency Responsibilities, Area
Agency Responsibilities, Service Requirements, Emergency & Disaster
Requirements; 45 CFR part 1322 (Title VI): Service Requirements,
Emergency & Disaster Requirements; and 45 CFR part 1324 (Title VII):
Programs for Prevention of Elder Abuse, Neglect, and Exploitation and
Legal Assistance Developer. However, substantially all of these
proposed new provisions would update the OAA regulations to bring them
into conformity with reauthorizations of the OAA that were enacted
prior to the 2020 reauthorization and would provide clarity of
administration for ACL and its grantees with respect to aspects of the
OAA that were enacted under previous reauthorizations. We associate
one-time costs to State agencies, area agencies, service providers, and
Title VI grantees to update their policies and procedures and to train
employees on the updated policies and procedures, as discussed below.
State agencies, area agencies, service providers, and Title VI grantees
already should be aware of these requirements and already should have
established policies and procedures in place. Accordingly, we otherwise
associate no cost to them as a result of these new provisions.
State Agencies and Area Agencies
In clarifying requirements for State agency and area agency
policies and procedures under the OAA, ACL anticipates that all 56
State agencies and 615 area agencies (671 aggregate State and area
agencies) would revise their policies and procedures under the proposed
rule, with half of these State or area agencies requiring fewer
revisions. We estimate that State or area agencies with more extensive
revisions would spend forty-five (45) total hours on revisions per
agency. Of these, forty (40) hours in the aggregate would be spent by
one or more mid-level manager(s) equivalent to a first-line supervisor
(U.S. Bureau of Labor Statistics (BLS) Occupation code 43-1011), at a
cost of $48.07 per hour after adjusting for non-wage benefits and
indirect costs, while an average of five (5) hours would be spent by
executive staff equivalent to a general and operations manager (BLS
Occupation code 11-1021), at a cost of $120.32 per hour after adjusting
for non-wage benefits and indirect costs. For State or area agencies
with less extensive revisions, we assume that twenty-five (25) total
hours would be spent on revisions per agency. Of these, twenty (20)
hours would be spent by one or more mid-level manager(s), and five (5)
hours would be spent by executive staff.
We monetize the time that would be spent by State agencies and area
agencies on revising policies and procedures by estimating a total cost
per entity of $2,524.40 or $1,563.00, depending on the extent of the
revisions. For the approximately 336 State or area agencies with more
extensive revisions, we estimate a cost of approximately $848,198.40.
For the 335 State or area agencies with less extensive revisions, we
estimate a cost of approximately $523,605.00. We estimate the total
cost associated with revisions with respect to the proposed rule for
State agencies and area agencies of $1,371,803.40.
Service Providers
According to data submitted to ACL by the State agencies, there
were 17,438 service providers during FFY 2021, and we use that figure
for this analysis. We anticipate that all 17,438 service providers
would review their existing policies and procedures to confirm that
they are in compliance with the rule and would update their policies
and procedures, as needed, in order to bring them into compliance. We
estimate that the scope of the review needed for service providers
would be narrower than that needed for State agencies and
[[Page 39604]]
area agencies and would be limited to areas related to their provision
of direct services, such as person-centered and trauma-informed
services, eligibility for services, client prioritization, and client
contributions. Like State agencies, area agencies and Title VI
grantees, service providers already should be aware of the fiscal and
programmatic changes that have been made to the OAA since 1988, and to
the extent required, they already should have established policies and
procedures with respect to the OAA requirements that apply to them.
We estimate that service providers would spend seven (7) total
hours on revisions per agency. Of these, five (5) hours in the
aggregate would be spent by one or more mid-level manager(s) equivalent
to a first-line supervisor (U.S. Bureau of Labor Statistics (BLS)
Occupation code 43-1011), at a cost of $48.07 per hour after adjusting
for non-wage benefits and indirect costs, while an average of two (2)
hours would be spent by executive staff equivalent to a general and
operations manager (BLS Occupation code 11-1021), at a cost of $120.32
per hour after adjusting for non-wage benefits and indirect costs.
We monetize the time spent by service providers on revising
policies and procedures by estimating a total cost per entity of
$480.99. We estimate the total cost associated with revisions with
respect to the proposed rule for 17,438 service providers of
$8,387,503.60.
Title VI Grantees
This analysis anticipates that the proposed rule also would result
in one-time costs to Title VI grantees to revise policies and
procedures. In clarifying requirements for Title VI grantee policies
and procedures under the OAA, ACL anticipates that all 282 Title VI
grantees would revise their policies and procedures under the proposed
rule, with one-third of these Title VI grantees requiring fewer
revisions. We estimate that Title VI grantees with more extensive
revisions would spend thirty (30) total hours on revisions per agency.
All of these 30 hours would be spent by a mid-level manager equivalent
to a first-line supervisor (U.S. Bureau of Labor Statistics (BLS)
Occupation code 43-1011), at a cost of $48.07 per hour after adjusting
for non-wage benefits and the indirect costs. For Title VI grantees
with less extensive revisions, we assume fifteen (15) total hours spent
on revisions per agency. All of these hours would be spent by a mid-
level manager equivalent to a first-line supervisor (U.S. Bureau of
Labor Statistics (BLS) Occupation code 43-1011), at a cost of $48.07
per hour after adjusting for non-wage benefits and the indirect costs.
We monetize the time spent by Title VI grantees on revising
policies and procedures by estimating a total cost per entity of
$1,442.10 or $721.05, depending on the extent of the revisions. For the
approximately 188 Title VI grantees with more extensive revisions, we
estimate a cost of approximately $271,114.80. For the 94 Title VI
grantees with less extensive revisions, we estimate a cost of
approximately $67,778.70. We estimate the total cost associated with
revisions of policies and procedures for Title VI grantees with respect
to the proposed rule of $338,893.50.
The above estimates of time and number of State agencies, area
agencies and Title VI grantees that would revise their policies under
the regulation are approximate estimates based on ACL's extensive
experience working with the agencies, including providing technical
assistance, and feedback and inquiries that we have received from
States, area agencies, and Title VI grantees. Due to variation in the
types and sizes of State agencies, area agencies, and Title VI
grantees, the above estimates of time and number of entities that would
revise their policies under the regulation is difficult to calculate
precisely. We seek comment on the accuracy of the estimates provided
above.
b. Training
ACL estimates that State agencies, area agencies, service providers
and Title VI grantees would incur one-time costs with respect to
training or re-training employees under the proposed revised rule. For
reasons similar to the discussion above with respect to revisions to
policies and procedures, we address State agencies and area agencies
separately from Title VI grantees. We also address service providers
separately, as we anticipate that the training needed for service
providers would be less extensive than that needed for State agencies
and area agencies.
State Agencies and Area Agencies
Costs to prepare and conduct trainings of their own staff.
Consistent with our estimates relating to the number of agencies that
would require extensive revision of their policies, we estimate that 50
percent of the State agencies and area agencies program management
staff would require more extensive staff training regarding the rule.
Based on our experience working with State agencies and area agencies,
we estimate that, for State and area agencies that need more extensive
trainings, one (1) employee per agency, equivalent to a first-line
supervisor (U.S. Bureau of Labor Statistics (BLS) Occupation code 43-
1011) would spend three (3) total hours to prepare the training, and
five (5) hours to provide the training, at a cost of $48.07 per hour
after adjusting for non-wage benefits and indirect costs, and that for
those needing less extensive trainings one (1) employee per agency,
equivalent to a first-line supervisor (U.S. Bureau of Labor Statistics
(BLS) Occupation code 43-1011) would spend two (2) total hours to
prepare the training, and two (2) hours to provide the training, at a
cost of $48.07 per hour after adjusting for non-wage benefits and
indirect costs.
We monetize the time spent by State agencies and area agencies to
prepare and conduct trainings for their own employees by estimating a
total cost per entity of $384.56 or $192.28, depending on the extent of
the training needed. For the approximately 336 State or area agencies
with more extensive needed training, we estimate a cost of
approximately $129,212.16. For the 335 State or area agencies with less
extensive training needs, we estimate a cost of approximately
$64,413.80. We estimate the total cost associated with the preparation
and conduct of trainings with respect to the proposed rule for State
agencies and area agencies of $193,625.96.
Costs to receive trainings by their own staff. As noted above, we
estimate that 50 percent of the State agencies and area agencies
program management staff would require more extensive staff training
regarding the rule. Based on our experience working with State agencies
and area agencies, we estimate that State and area agencies with more
extensive trainings would spend five (5) total hours on trainings per
agency, and that those with less extensive trainings would spend two
(2) hours on trainings per agency. We estimate that five (5) employees
per agency, equivalent to social and community service managers (BLS
Occupation code 11-9151), would receive training at a cost of $48.00
per hour per employee after adjusting for non-wage benefits and
indirect costs, and that one (1) employee per agency, equivalent to a
business operations specialist (BLC Occupation code 13-1199), would
receive at a cost of $49.53 per hour after adjusting for non-wage
benefits and indirect costs.
We monetize the time spent in the receipt of trainings by
estimating a total cost per entity of $1,447.65 or $579.06, depending
on the extent of the trainings. For the approximately 336 State or area
agencies with more extensive trainings, we estimate a cost of
approximately
[[Page 39605]]
$486,410.40. For the 335 State or area agencies with less extensive
trainings, we estimate a cost of approximately $193,985.10. We estimate
the total cost associated with receipt of training by employees with
respect to revisions to policies and procedures under the proposed rule
of $680,395.50.
Costs to conduct trainings of area agencies by State agencies. We
estimate that each of the forty-seven (47) State agencies that have
area agencies would conduct one (1) training for their area agencies.
We estimate that two (2) State agency employees per agency, each
equivalent to a first-line supervisor (U.S. Bureau of Labor Statistics
(BLS) Occupation code 43-1011), would spend three (3) total hours to
conduct the training, at a cost per employee of $48.07 per hour after
adjusting for non-wage benefits and indirect costs. As the State
agencies already would have created trainings for their own employees,
we do not associate any costs with the creation of trainings for the
area agencies. We monetize the time spent by the 47 State agencies to
train area agencies by estimating a cost per agency of $288.42. We
estimate the total cost to the State agencies to train area agencies to
be $13,555.74.
We estimate that each of the 615 area agencies would arrange for
two (2) area agency employees, each equivalent to a first-line
supervisor (U.S. Bureau of Labor Statistics (BLS) Occupation code 43-
1011), to attend the three (3) hour trainings conducted by the State
agency, at a cost per employee of $48.07 per hour after adjusting for
non-wage benefits and indirect costs. We monetize the time spent by the
615 area agencies to attend the State agency trainings by estimating a
cost per agency of $288.42. We estimate the total cost associated to
the area agencies to receive training from the State agencies to be
$177,378.30. We estimate the total costs associated with the training
by State agencies of area agencies to be $190,934.04.
Service Providers
Cost to conduct trainings. We estimate that the 615 area agencies,
as well as the 9 State agencies in single planning and service area
states that do not have area agencies, would provide training to their
service providers with respect to revisions to policies and procedures
under the proposed rule. We estimate that two (2) area agency or State
agency employees per agency, as applicable, each equivalent to a first-
line supervisor (U.S. Bureau of Labor Statistics (BLS) Occupation code
43-1011), would spend two (2) total hours to conduct one (1) training,
at a cost of $48.07 per hour after adjusting for non-wage benefits and
indirect costs. As the State agencies and area agencies already would
have created trainings for their own employees, we do not associate any
costs with the creation of trainings for the service providers. We
monetize the time spent by the 615 area agencies and the 9 State
agencies to train service providers by estimating a cost per agency of
$192.28. We estimate the total cost associated with the conduct of
trainings of service providers to be $119,982.72.
Cost to receive training. We estimate that all 17,438 service
providers would receive training regarding revised policies and
procedures in connection with the proposed rule. We estimate that two
(2) employees per agency, equivalent to social and community service
managers (BLS Occupation code 11-9151), would receive two (2) hours of
training at a cost per employee of $48.00 per hour after adjusting for
non-wage benefits and indirect costs.
We monetize the time spent by service providers to receive training
with respect to revised policies and procedures by estimating a total
cost per entity of $192.00. We estimate the total cost associated with
receipt of training with respect to the proposed rule for 17,438
service providers of $3,348,096.00.
Title VI Grantees
Costs to prepare and conduct trainings of their own staff.
Consistent with our estimates relating to the number of Title VI
grantees that would require extensive revision of their policies, we
estimate that two thirds of the Title VI grantees' program management
staff would require more extensive staff training regarding the rule.
Based on our experience working with Title VI grantees, we estimate
that, for Title VI grantees that need more extensive trainings, one (1)
employee per agency, equivalent to a first-line supervisor (U.S. Bureau
of Labor Statistics (BLS) Occupation code 43-1011) would spend three
(3) total hours to prepare the training, and five (5) hours to provide
the training, at a cost of $48.07 per hour after adjusting for non-wage
benefits and indirect costs, and that for those needing less extensive
trainings one (1) employee per agency, equivalent to a first-line
supervisor (U.S. Bureau of Labor Statistics (BLS) Occupation code 43-
1011) would spend two (2) total hours to prepare the training, and two
(2) hours to provide the training, at a cost of $48.07 per hour after
adjusting for non-wage benefits and indirect costs.
We monetize the time spent by Title VI grantees to prepare and
conduct trainings for their own employees by estimating a total cost
per entity of $384.56 or $192.28, depending on the extent of the
training needed. For the approximately 188 Title VI grantees with more
extensive needed training, we estimate a cost of approximately
$72,297.28. For the 94 Title VI grantees with less extensive training
needs, we estimate a cost of approximately $18,074.32. We estimate the
total cost associated with the preparation and conduct of trainings
with respect to the proposed rule for Title VI grantees of $90,371.60.
Cost to receive trainings by their own staff. As noted above, we
estimate that two thirds of the Title VI grantees' program management
staff would require more extensive staff training regarding the rule.
Based on our experience working with Title VI grantees, we estimate
that those grantees with more extensive trainings would spend five (5)
total hours on the receipt of training per agency, and that those with
less extensive trainings would spend two (2) hours on the receipt of
trainings per agency. We estimate that three (3) employees per agency,
equivalent to social and community service managers (BLS Occupation
code 11-9151), would receive training at a cost per employee of $48.00
per hour after adjusting for non-wage benefits and indirect costs, and
that one (1) employee per agency, equivalent to a business operations
specialist (BLC Occupation code 13-1199), would receive training at a
cost of $49.53 per hour after adjusting for non-wage benefits and
indirect costs.
We monetize the time spent on receipt of training by estimating a
total cost per entity of $967.65 or $387.06, depending on the extent of
the training. For the approximately 188 Title VI grantees agencies with
more extensive trainings, we estimate a cost of approximately
$181,918.20. For the 94 Title VI grantees with less extensive
trainings, we estimate a cost of approximately $36,383.64. We estimate
the total cost associated with receipt of training of employees with
respect to revisions to policies and procedures under the proposed rule
of $218,301.84.
The above estimates of the time needed by State agencies, area
agencies and Title VI grantees for training of employees with respect
to the updated rule, as well as the number of employees to be trained,
are approximate estimates based on ACL's extensive experience working
with the agencies, including providing technical assistance. Due to
variation in the types
[[Page 39606]]
and sizes of State agencies, area agencies, and Title VI grantees, the
above estimates of time needed for training and the number of employees
to be trained with respect to the updated rule is difficult to
calculate precisely. We seek comment on the estimates provided above.
c. Making State Plan Documentation Available
Section 305(a)(2) of the OAA, together with existing 45 CFR
1321.27, require State agencies, in the development and administration
of the State plan, to obtain and consider the input of older adults,
the public, and recipients of services under the OAA. Section 1321.29
of the proposed regulation requires State agencies to ensure that
documents which are to be available for public review in connection
with State plans and State plan amendments, as well as final State
plans and State plan amendments, be available in a public location, as
well as available in print by request.
Based on ACL's extensive experience working with State agencies in
their development of State plans and State plan amendments, we estimate
that most State agencies are in compliance with the requirements to
make such documentation accessible in a public place. It is common
practice for State agencies post the documents on their public
websites.\175\ For those that do not already post the documents on
their websites, we estimate that it would take less than one hour of
time spent by a computer and information system employee to post the
documents on their websites. Accordingly, we believe this cost would be
minimal and do not quantify it.
---------------------------------------------------------------------------
\175\ For example, the State agencies from AL, AZ, CA, FL, GA,
IL, MA, MT, ND, NY, and OH, in addition to others, post their plans
on aging on their websites.
---------------------------------------------------------------------------
Occasionally, a member of the public may request a print copy of a
State plan. State plan documents can vary widely in length; based on
our experience, we estimate that on average each State plan contains 75
pages, including exhibits. At an estimated cost of $.50 per page for
copies, each paper copy would cost approximately $37.50. Today,
documents typically are shared electronically, rather than via print
copies, and we estimate that each State agency would receive few
requests for print copies of their State plans. In addition, all States
have established laws that allow access to public records.\176\
Therefore, we also believe this cost would be minimal and do not
quantify it.
---------------------------------------------------------------------------
\176\ National Association of Attorneys General (n.d.). Public
Records. Retrieved April 18, 2023 from https://www.naag.org/issues/civil-law/public-records/; FOIAdvocates (n.d.). State Public Records
Laws. Retrieved April 18, 2023 from https://www.foiadvocates.com/records.html. States may charge fees in order to provide copies of
public records; e.g., New Jersey's Open Public records Law, N.J.S.A.
47:1A-1 et seq.
---------------------------------------------------------------------------
d. State Plan Amendments and Disaster Flexibilities
Based on stakeholder input and our experience, particularly during
the COVID-19 pandemic, we propose adding Subpart E--Emergency and
Disaster Requirements (Sec. Sec. 1321.97-1321.105) to set forth
expectations and clarify flexibilities that are available in certain
disaster situations. Similarly, Sec. 1322.35 would provide for
flexibilities to be available to Title VI grantees during certain
emergencies and would require Title VI grantees to report separately on
expenditures of funds when exercising such flexibilities. ACL estimates
that some State agencies, area agencies and Title VI grantees would
incur costs to comply with the proposed new provision. For reasons
similar to the discussion above with respect to revisions to policies
and procedures, we address State agencies and area agencies separately
from Title VI grantees.
State Agencies and Area Agencies
ACL has administrative oversight responsibility with respect to the
expenditures of Federal funds pursuant to the OAA, and these
flexibilities involve exceptions to certain programmatic and fiscal
requirements under the OAA. Accordingly, in addition to the
flexibilities we propose to allow in this section, we are compelled to
propose that State agencies be required to submit State plan amendments
when they intend to exercise any of these flexibilities, as well to
comply with reporting requirements. We believe the cost to a State
agency to prepare and submit a State plan amendment would be quite
minimal, in particular in comparison to the benefits to older adults in
emergency situations as a result of these flexibilities. We, therefore,
do not quantify the cost to a State agency to prepare and submit such a
State plan amendment. We likewise do not quantify the cost to a State
agency to comply with reporting requirements, as sound fiscal and data
tracking policies and principles, outside of the OAA, should be in
place for all State agency expenditures of Federal funds, regardless of
the source.
Title VI Grantees
Similarly, Sec. 1322.35 would provide for flexibilities to be
available to Title VI grantees during certain emergencies and would
require Title VI grantees to report separately on expenditures of funds
when exercising such flexibilities. Again, we do not quantify the cost
to a Title VI grantee to comply with reporting requirements, as sound
fiscal and data tracking policies and principles, outside of the OAA,
should be in place for all Title VI grantee expenditures of Federal
funds, regardless of the source.
iii. Total Quantified Costs of the Proposed Rule
The table below sets forth the total estimated cost of the proposed
rule:
----------------------------------------------------------------------------------------------------------------
State agencies
Item of cost and area agencies Service providers Title VI grantees
($) ($) ($)
----------------------------------------------------------------------------------------------------------------
2020 OAA Reauthorization............................... 0.00 0.00 0.00
Revise Policies and Procedures......................... 1,371,803.40 8,387,503.60 338,893.50
Prepare/Conduct Training for Own Staff................. 193,625.96 N/A 90,371.60
Receipt of Training for Own Staff...................... 680,395.50 3,348,096 218,301.84
SUA Training of Area Agencies.......................... 190,934.04 N/A N/A
SUA/Area Agency Training of Service Providers.......... 119,982.72 N/A N/A
Available Documentation................................ ................. ................. .................
State Plan Amendments for Disaster Flexibilities....... ................. ................. .................
--------------------------------------------------------
Total.............................................. 2,556,741.62 11,735,599.60 647,566.94
----------------------------------------------------------------------------------------------------------------
[[Page 39607]]
As the table above indicates, we estimate quantified costs
attributable to the proposed rule of $2.56 million for State agencies
and area agencies (at an average cost of $3,635 per State agency in
states that have area agencies, $3,539 per State agency in states with
no area agencies, and $3,827 per area agency), $11.7 million for
service providers (at an average cost of $673 per service provider),
and $0.6 million for Title VI grantees (at an average cost of $2,296
per Title VI grantee). Accordingly, the costs attributable to the
proposed rule, in the aggregate amount are estimated at $14,939,908.20.
2. Discussion of Benefits
The benefits from this proposed rule are difficult to quantify. We
anticipate that the rule would provide clarity of administration for
State agencies, area agencies and Title VI grantees with respect to
aspects of the OAA that were enacted under previous reauthorizations.
This clarity likely would reduce time spent by grantees in implementing
and managing OAA programs and services and result in improved program
and fiscal management.
Additional benefits are anticipated from our proposed modifications
to regulatory text that would modernize our rules to provide greater
flexibility to State agencies and AAAs, as well as to reflect ongoing
stakeholder feedback and responses to our RFI in areas where our
current regulations do not address the evolving needs of Title III, VI,
and VII grantees and the older adults and family caregivers they serve.
Our proposal to allow for ``grab and go'' meals, where a participant
would be able to collect their meal from a congregate site and return
to the community off-site to enjoy it, is a direct response to
stakeholder feedback, including as gathered from the RFI, and
appropriately reflects the evolving needs of both grantees and OAA
participants. We anticipate increased participation in the Title III
nutrition programs, which in turn would lead to better nutritional
health for a new group of older adults that does not currently
participate in the program.
Another example of a proposed modification to regulatory text that
would modernize our rules is the new proposed definition of ``greatest
economic need,'' which would allow State agencies and area agencies to
take into consideration populations that experience economic need due
to a variety of local conditions and individual situations, other than
income, that could factor into an individual's level of economic need.
State agencies and area agencies are in the best position to understand
the conditions and factors in their State and local areas that
contribute to individuals falling within this category. Accordingly,
this definition would allow State agencies and area agencies to make
these determinations.
The proposed flexibilities to be afforded to State agencies and
Title VI grantees in certain emergency and disaster situations would
allow funding to be directed more efficiently where it is needed most
to better assist older adults in need.
We have determined that the many anticipated benefits of the
proposed Rule are not quantifiable, given the variation in the types
and sizes of State agencies, area agencies, and Title VI grantees, as
well as the variation in conditions and situations at the State and
local level throughout the U.S. We invite comment as to other benefits
of this proposed rule.
B. Regulatory Flexibility Act
Under the Regulatory Flexibility Act, as amended by the Small
Business Regulatory Enforcement Fairness Act (SBREFA) (5 U.S.C. 601 et
seq.), agencies must consider the impact of regulations on small
entities and analyze regulatory options that would minimize a rule's
impacts on these entities. Alternatively, the agency head may certify
that the proposed rule will not have a significant economic impact on a
substantial number of small entities. ACL estimates the costs that
would result from the proposed rule to be $3,635 per State agency in
states that have area agencies, $3,539 per State agency in states with
no area agencies, $3,827 per area agency, $673 per service provider,
and $2,296 per Title VI grantee. These costs would consist of staff
time to revise policies and procedures and to create, provide and
receive trainings. Assuming annual productive time per full time
employee (FTE) of 1,650 hours (based on average weekly hours worked of
33 hours per week \177\ and 50 weeks worked per annum), these estimated
costs would equate to approximately four percent of one (1) FTE's
annual time for each State agency and area agency, three percent of one
(1) FTE's annual time for each Title VI grantee, and .7 percent of one
(1) FTE's annual time for each service provider. HHS proposes to
certify that this NPRM, if finalized, would not have a significant
economic impact on a substantial number of small businesses and other
small entities.
---------------------------------------------------------------------------
\177\ Average weekly hours worked information per U.S. Bureau
Labor of Labor's Labor Productivity and Cost Measures--Major Sectors
nonfarm business, business, nonfinancial corporate, and
manufacturing--February 2, 2023, retrieved February 16, 2023 from
https://www.bls.gov/productivity/tables/home.htm.
---------------------------------------------------------------------------
C. Executive Order 13132 (Federalism)
Executive Order 13132 prohibits an agency from publishing any rule
that has Federalism implications if the rule either, imposes
substantial direct compliance costs on State and local governments and
is not required by statute, or the rule preempts State law, unless the
agency meets the consultation and funding requirements of section 6 of
the Executive Order. This rule does not have Federalism impact as
defined in the Executive Order.
D. Executive Order 13175 (Consultation and Coordination With Indian
Tribal Governments)
ACL will fulfill its responsibilities under Executive Order 13175,
``Consultation and Coordination with Indian Tribal Governments.''
Executive Order 13175 requires Federal agencies to establish procedures
for meaningful consultation and coordination with tribal officials in
the development of Federal policies that have Tribal implications. ACL
conducted a listening session at the National Title VI Conference on
April 18, 2022. We also promoted the RFI with Title VI grantees and
Indian Tribes. A Tribal consultation meeting took place at the National
Title VI Conference April 12, 2023. ACL will continue to solicit input
from affected Federally recognized Indian Tribes as we develop these
updated regulations. ACL will conduct a Tribal consultation meeting on
Thursday June 22, 2023 from 2:00 p.m. to 4:00 p.m. eastern time.
Additional details will be made available at https://olderindians.acl.gov/events/.
E. Unfunded Mandates Reform Act of 1995
Section 202 of the Unfunded Mandates Reform Act of 1995 requires
that a covered agency prepare a budgetary impact Statement before
promulgating a rule that includes any Federal mandate that may result
in the expenditure by State, local, and Tribal governments, in the
aggregate, or by the private sector, of $100 million or more in any one
year. If a covered agency must prepare a budgetary impact Statement,
section 205 further requires that it select the most cost-effective and
least burdensome alternative that achieves the objectives of the rule
and is consistent with the statutory requirements. In addition, section
203 requires a plan for informing and advising any small governments
that
[[Page 39608]]
may be significantly or uniquely impacted by the rule. We have
determined that this rule would not result in the expenditure by State,
local, and Tribal governments, in the aggregate, or by the private
sector, of more than $100 million in any one year. Accordingly, we have
not prepared a budgetary impact Statement, specifically addressed the
regulatory alternatives considered, or prepared a plan for informing
and advising any significantly or uniquely impacted small governments.
F. Plain Language in Government Writing
Pursuant to Executive Order 13563 of January 18, 2011, and
Executive Order 12866 of September 30, 1993, Executive Departments and
Agencies are directed to use plain language in all proposed and final
rules. ACL believes it has used plain language in drafting of the
proposed rule and would welcome any comment from the public in this
regard.
G. Paperwork Reduction Act (PRA)
The proposed rule contains an information collection in the form of
State plans on aging under Title III and Title VII of the Act and
applications for funding by eligible organizations to serve older
Native Americans and family caregivers under Title VI of the Act. ACL
intends to update guidance regarding State plans on aging and
applications for funding under Title VI of the Act when the Final Rule
is published.
The requirement for each State agency to submit a multi-year State
plan on aging, for a two, three, or four-year period, is a core
function of State agencies and a long-standing requirement to receive
funding under the Act. State agencies use funds provided under the Act
to prepare State plans on aging. In preparing and submitting State
plans on aging, State agencies compile information and obtain public
input. They coordinate with State, Tribal, AAA, service providers,
local government, and other stakeholders.
ACL will submit a PRA request to the Office of Management and
Budget for the development of the State plans on aging. Respondents
include 55 State agencies located in each of the 50 states as well as
the District of Columbia, Guam, Puerto Rico, American Samoa, and the
Mariana Islands. ACL estimates 40 burden hours per response. Due to the
multi-year nature of the plans, ACL estimates a total of 683 hours in
the aggregate to meet State plan requirements by State agencies each
year. Based on our years of experience, we anticipate for each state
171 hours of executive staff time equivalent to a general and
operations manager (Occupation code 11-1021), at a cost of $55.41 per
hour unadjusted adjusted hourly wage, $110.82 adjusted for non-wage
benefits and indirect costs, and 512 hours of a first-line supervisor
time (Occupation code 43- 1011), at a cost of $30.47 per hour
unadjusted hourly wage, $60.94 adjusting for non-wage benefits and
indirect costs. We monetize the cost of meeting State plan requirements
at $50,151.50 per year.
This proposed rule contains an information collection under OMB
control number 0985-0064 Application for Older Americans Act, Title VI
Parts A/B and C Grants with an expiration date of November 30, 2025.
The OAA requires the Department to promote the delivery of supportive
services and nutrition services to Native Americans. ACL is responsible
for administering the Title VI Part A/B (Nutrition and Supportive
Service) and Part C (Caregiver) grants. This information collection
(0985-0064) gathers information on the ability of Federally recognized
American Indian, Alaskan Native and Native Hawaiian organizations to
provide nutrition, supportive, and caregiver services to elders within
their service area. Title VI grant applications are required once every
three (3) years, with 545 respondents taking 4.25 hours per response.
ACL estimates the burden associated with this collection of information
as 395.4 annual burden hours.
At final stage of rulemaking ACL intends to update guidance
regarding State plans on aging and applications for funding under Title
VI of the Act. In accordance with the regulations implementing the PRA,
sections Sec. 1320.11 and Sec. 1320.12, ACL will submit any material
or substantive revisions under 0985-0064 and 0985-New to the Office of
Management and Budget for review, comment, and approval.
List of Subjects in 45 CFR Parts 1321, 1322, and 1324
Area agencies on aging, Elder rights, Family caregivers, Grant
programs to States, Tribal organizations and a Native Hawaiian grantee,
Native American elders, Native Hawaiian programs, Older adults, Indian
Tribes and Tribal organizations.
For the reasons discussed in the preamble, ACL proposes to revise
45 CFR chapter XIII to read as follows:
0
1. Revise part 1321 to read as follows:
PART 1321--GRANTS TO STATE AND COMMUNITY PROGRAMS ON AGING
Sec.
Subpart A--Introduction
1321.1 Basis and purpose of this part.
1321.3 Definitions
Subpart B--State Agency Responsibilities
1321.5 Mission of the State agency.
1321.7 Organization and staffing of the State agency.
1321.9 State agency policies and procedures.
1321.11 Advocacy responsibilities.
1321.13 Designation of and designation changes to planning and
service areas.
1321.15 Interstate planning and service area.
1321.17 Appeal to the Departmental Appeals Board on planning and
service area designation.
1321.19 Designation of and designation changes to area agencies.
1321.21 Withdrawal of area agency designation.
1321.23 Appeal to the Departmental Appeals Board on area agency on
aging withdrawal of designation.
1321.25 Duration, format, and effective date of the State plan.
1321.27 Content of State plan.
1321.29 Public participation.
1321.31 Amendments to the State plan.
1321.33 Submission of the State plan or plan amendment to the
Assistant Secretary for Aging for approval.
1321.35 Notification of State plan or State plan amendment approval
or disapproval for changes requiring Assistant Secretary for Aging
approval.
1321.37 Notification of State plan amendment receipt for changes not
requiring Assistant Secretary for Aging approval.
1321.39 Appeals to the Departmental Appeal Board regarding State
Plan on Aging.
1321.41 When a disapproval decision is effective.
1321.43 How the State may appeal the Departmental Appeal Board's
decision.
1321.45 How the Assistant Secretary for Aging may reallot the
State's withheld payments.
1321.47 Conflicts of interest policies and procedures for State
agencies.
1321.49 Intrastate funding formula.
1321.51 Single planning and service area states.
1321.53 State agency Title III and Title VI coordination
responsibilities.
Subpart C--Area Agency Responsibilities
1321.55 Mission of the area agency.
1321.57 Organization and staffing of the area agency
1321.59 Area agency policies and procedures.
1321.61 Advocacy responsibilities of the area agency.
1321.63 Area agency advisory council.
1321.65 Submission of an area plan and plan amendments to the State
for approval.
[[Page 39609]]
1321.67 Conflicts of interest policies and procedures for Area
Agencies on Aging.
1321.69 Area Agency on Aging Title III and Title VI coordination
responsibilities.
Subpart D--Service Requirements
1321.71 Purpose of services allotments under Title III.
1321.73 Policies and procedures.
1321.75 Confidentiality and disclosure of information.
1321.77 Purpose of services--person- and family-centered, trauma-
informed.
1321.79 Responsibilities of service providers under State and area
plans.
1321.81 Client eligibility for participation.
1321.83 Client and service priority.
1321.85 Supportive services.
1321.87 Nutrition services.
1321.89 Evidence-based disease prevention and health promotion
services.
1321.91 Family caregiver support services.
1321.93 Legal assistance.
1321.95 Service provider Title III and Title VI coordination
responsibilities.
Subpart E--Emergency & Disaster Requirements
1321.97 Coordination with State, Tribal, and local emergency
management.
1321.99 Setting aside funds to address disasters.
1321.101 Flexibilities under a major disaster declaration.
1321.103 Title III and Title VI coordination for emergency and
disaster preparedness.
1321.105 Modification during major disaster declaration or public
health emergency.
Authority: 42 U.S.C. 3001 et seq.
Subpart A--Introduction
Sec. 1321.1 Basis and purpose of this part.
(a) The purpose of this part is to implement Title III of the Older
Americans Act, as amended. This part prescribes requirements State
agencies shall meet to receive grants to develop comprehensive and
coordinated systems for the delivery of the following services:
supportive, nutrition, evidence-based disease prevention and health
promotion, caregiver, legal, and, where appropriate, other services.
These services are provided via States, territories, area agencies on
aging, and local service providers under Title III of the Older
Americans Act, as amended (the Act). These requirements include:
(1) Responsibilities of State agencies;
(2) Responsibilities of area agencies on aging;
(3) Service requirements; and
(4) Emergency and disaster requirements.
(b) The requirements of this part are based on Title III of the
Act. Title III provides for formula grants to State agencies on aging,
under approved State plans described in Sec. 1321.27, to develop or
enhance comprehensive and coordinated community-based systems resulting
in a continuum of person-centered services to older persons and family
caregivers, with special emphasis on older individuals with the
greatest economic need or greatest social need, with particular
attention to low-income minority individuals. A responsive community-
based system of services shall include collaboration in planning,
resource allocation, and delivery of a comprehensive array of services
and opportunities for all older adults in the community. Title III
funds are intended to be used as a catalyst to bring together public
and private resources in the community to assure the provision of a
full range of efficient, well-coordinated, and accessible person-
centered services for older persons and family caregivers.
(c) Each State designates one State agency to:
(1) Develop and submit a State plan on aging, as set forth in Sec.
1321.33;
(2) Administer Title III and VII funds under the State plan and the
Act;
(3) Be responsible for planning, policy development,
administration, coordination, priority setting, monitoring, and
evaluation of all State activities related to the Act;
(4) Serve as an advocate for older individuals;
(5) Designate planning and service areas;
(6) Designate an area agency on aging to serve each planning and
service area, except in single planning and service area states; and
(7) Provide funds as set forth in the Act to either:
(i) Area agencies on aging under approved area plans on aging, in
States with multiple planning and service areas, for their use in
fulfilling requirements under the Act and distribution to local service
providers to provide direct services, or
(ii) Local service providers, in single planning and service area
states, to provide direct services.
(d) Terms used, but not otherwise defined, in this part will have
the meanings ascribed to them in the Act.
Sec. 1321.3 Definitions.
Access to services or access services, as used in this part and
sections 306 (42 U.S.C. 3026) and 307 (42 U.S.C. 3027) of the Act,
means services which may facilitate connection to or receipt of other
direct services, including transportation, outreach, information and
assistance, and case management services.
Acquiring, as used in the Act, means obtaining ownership of an
existing facility.
Act, means the Older Americans Act of 1965 as amended.
Altering or renovating, as used in this part, means making
modifications to or in connection with an existing facility which are
necessary for its effective use. Such modifications may include
alterations, improvements, replacements, rearrangements, installations,
renovations, repairs, expansions, upgrades or additions, which are not
in excess of double the square footage of the original facility and all
physical improvements.
Area agency on aging, as used in this part, means a single agency
designated by the State agency to perform the functions specified in
the Act for a planning and service area.
Area plan administration, as used in this part, means funds used to
carry out activities as set forth in section 306 of the Act (42 U.S.C.
3026) and other activities to fulfill the mission of the area agency as
set forth in Sec. 1321.55, including development of private pay
programs or other commercial relationships.
Best available data, as used in section 305(a)(2)(C) (42 U.S.C.
3025(a)(2)) of the Act with respect to the development of the
intrastate funding formula, means the most current reliable data or
population estimates available from the U.S. Decennial Census, American
Community Survey, or other high-quality, representative data available
to the State.
Constructing, as used in this part, means building a new facility,
including the costs of land acquisition and architectural and
engineering fees, or making modifications to or in connection with an
existing facility which are in excess of double the square footage of
the original facility and all physical improvements.
Conflicts of interest, as used in this part, means: (a) One or more
conflicts between the private interests and the official
responsibilities of a person in a position of trust; (b) One or more
conflicts between competing duties of an individual, or between the
competing duties, services, or programs of an organization, and/or
portion of an organization; and/or (c) Other conflicts of interest as
identified in guidance as set forth by the Assistant Secretary for
Aging and/or by State agency policies.
Cost sharing, as used in section 315(a) (42 U.S.C. 3030c-2(a)) of
the Act, means requesting payment using a sliding scale, based only on
an individual's income and the cost of delivering the service, in a
manner consistent with the exceptions, prohibitions, and other
conditions laid out in the Act.
Department, means the U.S. Department of Health and Human Services.
[[Page 39610]]
Direct services, as used in this part, means any activity performed
to provide services directly to an older person or family caregiver,
groups of older persons or family caregivers, or to the general public
by the staff or volunteers of a service provider, an area agency on
aging, or a State agency whether provided in-person or virtually.
Direct services exclude State or area plan administration and program
development and coordination activities.
Domestically-produced foods, as used in this part, means
Agricultural foods, beverages and other food ingredients which are a
product of the United States, its territories or possessions, the
Commonwealth of Puerto Rico, or the Trust Territories of the Pacific
Islands (the United States for purposes of this definition), except as
may otherwise be required by law, and shall be considered to be such a
product if it is grown, processed, and otherwise prepared for sale or
distribution exclusively in the United States except with respect to
minor ingredients. Ingredients from nondomestic sources will be allowed
to be utilized as a United States product if such ingredients are not
otherwise:
(1) Produced in the United States; and
(2) Commercially available in the United States at fair and
reasonable prices from domestic sources.
Family caregiver, as used in this part, means an adult family
member, or another individual, who is an informal provider of in-home
and community care to an older individual; an adult family member, or
another individual, who is an informal provider of in-home and
community care to an individual of any age with Alzheimer's disease or
a related disorder with neurological and organic brain dysfunction; or
an older relative caregiver.
Fiscal year, as used in this part, means the Federal fiscal year.
Governor, as used in this part, means the chief elected officer of
each State and the mayor of the District of Columbia.
Greatest economic need, as used in this part, means the need
resulting from an income level at or below the Federal poverty line and
as further defined by State and area plans based on local and
individual factors, including geography and expenses.
Greatest social need, as used in this part, means the need caused
by noneconomic factors, which include:
(1) Physical and mental disabilities;
(2) Language barriers;
(3) Minority religious affiliation;
(4) Sexual orientation, gender identity, or sex characteristics;
(5) HIV status;
(6) Chronic conditions;
(7) Housing instability, food insecurity, lack of transportation,
or utility assistance needs;
(8) Interpersonal safety concerns;
(9) Rural location or other cultural, social, or geographical
isolation, including isolation caused by racial or ethnic status, that
(i) Restricts the ability of an individual to perform normal daily
tasks; or
(ii) Threatens the capacity of the individual to live
independently;
(10) Other needs as further defined by State and area plans based
on local and individual factors; and
(11) As specified in guidance as set forth by the Assistant
Secretary for Aging.
Immediate family, as used in this part pertaining to conflicts of
interest, means a member of the household or a relative with whom there
is a close personal or significant financial relationship.
In-home supportive services, as used in this part, references those
supportive services provided in the home as set forth in the Act, to
include:
(1) Homemaker and home health aides;
(2) Visiting and telephone or virtual reassurance;
(3) Chore maintenance;
(4) In-home respite care for families, including adult day care as
a respite service for families; and
(5) Minor modification of homes that is necessary to facilitate the
independence and health of older individuals and that is not available
under another program.
Local sources, as used in the Act and local public sources, as used
in section 309(b)(1) (42 U.S.C. 3029(b)(1)) of the Act, means tax-levy
money or any other non-Federal resource, such as State or local public
funding, funds from fundraising activities, reserve funds, bequests, or
cash or third-party in-kind contributions from non-client community
members or organizations.
Major disaster declaration, as used in this part and section 310 of
the Act (42 U.S.C. 3030), means a Presidentially-declared disaster
under the Robert T. Stafford Relief and Emergency Assistance Act.
Means test, as used in the Act, means the use of the income,
assets, or other resources of an older person, family caregiver, or the
households thereof to deny or limit that person's eligibility to
receive services under this part.
Multipurpose senior center, as used in the Act, means a community
facility for the organization and provision of a broad spectrum of
services, which shall include provision of health (including mental and
behavioral health), social, nutritional, and educational services and
the provision of facilities for recreational activities for older
individuals, as practicable, including as provided via virtual
facilities.
Native American, as used in the Act, means a person who is a member
of any Indian tribe, band, nation, or other organized group or
community of Indians (including any Alaska Native village or regional
or village corporation as defined in or established pursuant to the
Alaska Native Claims Settlement Act (Pub. L. 92-203; 85 Stat. 688)) who
(1) Is recognized as eligible for the special programs and services
provided by the United States to Indians because of their status as
Indians or
(2) Is located on, or in proximity to, a Federal or State
reservation or rancheria; or is a person who is a Native Hawaiian, who
is any individual any of whose ancestors were natives of the area which
consists of the Hawaiian Islands prior to 1778.
Nutrition Services Incentive Program, as used in the Act, means
grant funding to States and eligible Tribal organizations to support
congregate and home-delivered nutrition programs by providing an
incentive to serve more meals.
Official duties, as used in section 712 of the Act (42 U.S.C.
3058g) with respect to representatives of the Long-Term Care Ombudsman
Program, means work pursuant to the Long-Term Care Ombudsman Program
authorized by the Act, 45 CFR part 1324 subpart A, and/or State law and
carried out under the auspices and general direction of the State Long-
Term Care Ombudsman.
Older relative caregiver, as used in section 372(a)(4) of the Act
(42 U.S.C. 3030s(a)(4)), means a caregiver who is age 55 or older and
lives with, is the informal provider of in-home and community care to,
and is the primary caregiver for, a child or an individual with a
disability;
(1) In the case of a caregiver for a child is:
(i) The grandparent, step-grandparent, or other relative (other
than the parent) by blood, marriage, or adoption, of the child;
(ii) Is the primary caregiver of the child because the biological
or adoptive parents are unable or unwilling to serve as the primary
caregivers of the child; and
(iii) Has a legal relationship to the child, such as legal custody,
adoption, or guardianship, or is raising the child informally; and
(2) In the case of a caregiver for an individual with a disability,
is the parent, grandparent, step-grandparent,
[[Page 39611]]
or other relative by blood, marriage, or adoption of the individual
with a disability.
Periodic, as used in this part to refer to the frequency of client
assessment and data collection, means, at a minimum, once each fiscal
year, and as used in section 307(a)(4) (42 U.S.C. 3027(a)(4)) of the
Act to refer to the frequency of evaluations of, and public hearings
on, activities and projects carried out under State and area plans,
means, at a minimum once each State or area plan cycle.
Planning and service area, as used in section 305 of the Act (42
U.S.C. 3025), means an area designated by a State agency under section
305(a)(1)(E) (42 U.S.C. 3025(a)(1)(E)), for the purposes of local
planning and coordination and awarding of funds under Title III of the
Act, including a single planning and service area.
Private pay programs, as used in section 306(g) of the Act (42
U.S.C. 3026(g)), are a type of commercial relationship and are
programs, separate and apart from programs funded under the Act, for
which the individual consumer agrees to pay to receive services under
the programs.
Program development and coordination activities, as used in this
part, means those actions to plan, develop, provide training, and
coordinate at a systemic level those programs and activities which
primarily benefit and target older adult and family caregiver
populations who have the greatest social needs and greatest economic
needs, including development of commercial relationships or private pay
programs.
Program income, as defined in 2 CFR 200.80 means gross income
earned by the non-Federal entity that is directly generated by a
supported activity or earned as a result of the Federal award during
the period of performance except as provided in 2 CFR 200.307(f).
Program income includes but is not limited to income from fees for
services performed, the use or rental or real or personal property
acquired under Federal awards, the sale of commodities or items
fabricated under a Federal award, license fees and royalties on patents
and copyrights, and principal and interest on loans made with Federal
award funds. Interest earned on advances of Federal funds is not
program income. Except as otherwise provided in Federal statutes,
regulations, or the terms and conditions of the Federal award, program
income does not include rebates, credits, discounts, and interest
earned on any of them. See also 2 CFR 200.407, and 35 U.S.C. 200-212
(which applies to inventions made under Federal awards).
Reservation, as used in section 305(b)(2) (42 U.S.C. 3025(b)(2)) of
the Act with respect to the designation of planning and service areas,
means any Federally or State recognized American Indian tribe's
reservation, pueblo, or colony, including former reservations in
Oklahoma, Alaska Native regions established pursuant to the Alaska
Native Claims Settlement Act (85 Stat. 688), and Indian allotments.
Service provider, means an entity that is awarded funds, including
via a grant, subgrant, contract, or subcontract, to provide direct
services under the State or area plan.
Single planning and service area state, means a State which was
approved on or before October 1, 1980 as such and continues to operate
as a single planning and service area.
State, as used in this part, means one or more of the 50 States,
the District of Columbia, and the territories of Guam, Puerto Rico, the
United States Virgin Islands, American Samoa, and the Commonwealth of
the Northern Mariana Islands, unless otherwise specified.
State agency, as used in this part, means the designated State unit
on aging for each of the 50 States, the District of Columbia, and the
territories of Guam, Puerto Rico, the United States Virgin Islands,
American Samoa, and the Commonwealth of the Northern Mariana Islands,
unless otherwise specified.
State plan administration, as used in this part, means funds used
to carry out activities as set forth in section 307 of the Act (42
U.S.C. 3027) and other activities to fulfill the mission of the State
agency as set forth in Sec. 1321.7.
Supplemental foods, as used in this part, means foods that assist
with maintaining health, but do not alone constitute a meal.
Supplemental foods include liquid nutrition supplements or enhancements
to a meal, such as additional beverage or food items and may be
specified by State agency policies and procedures. Supplemental foods
may be provided with a meal, or separately, to older adults who
participate in either congregate or home-delivered meal services.
Voluntary contributions, as used in section 315(b) of the Act (42
U.S.C. 3030c-2(b)), means non-coerced donations of money or other
personal resources by individuals receiving services under the Act.
Subpart B--State Agency Responsibilities
Sec. 1321.5 Mission of the State agency.
(a) The Act intends that the State agency shall be the lead on all
aging issues on behalf of all older persons and family caregivers in
the State. The State agency shall proactively carry out a wide range of
functions, including advocacy, planning, coordination, interagency
collaboration, information sharing, training, monitoring, and
evaluation. The State agency shall lead the development or enhancement
of comprehensive and coordinated community-based systems in, or
serving, communities throughout the State. These systems shall be
designed to assist older persons and family caregivers in leading
independent, meaningful, and dignified lives in their own homes and
communities.
(b) In States with multiple planning and service areas, the State
agency shall designate area agencies on aging to assist in carrying out
the mission described above for the State agency at the sub-State
level. The State agency shall designate as area agencies on aging only
those non-State agencies having the capacity and making the commitment
to fully carry out the mission described for area agencies in Sec.
1321.55.
(c) The State agency shall assure that the resources made available
to area agencies on aging under the Act are used to carry out the
mission described for area agencies in Sec. 1321.55.
Sec. 1321.7 Organization and staffing of the State agency.
(a) The State shall designate a sole State agency to develop and
administer the State plan required under this part and part 1324 of
this chapter and to serve as the effective and visible advocate for
older adults within the State.
(b) The State agency shall have an adequate number of qualified
staff to fulfill the functions prescribed in this part.
(c) The State agency shall establish, or shall contract or
otherwise arrange with another agency or organization as permitted by
section 307(a)(9)(A) of the Act (42 U.S.C. 3027(a)(9)(A)), an Office of
the State Long-Term Care Ombudsman. Such Office must be headed by a
full-time State Ombudsman and consist of other staff as appropriate to
fulfill responsibilities as set forth in part 1324, subpart A, of this
chapter.
(d) If a State statute establishes a State ombudsman program which
will perform the functions of section 307(a)(9) of the Act (42 U.S.C.
[[Page 39612]]
3027(a)(9)(A)), the State agency continues to be responsible for
assuring that the requirements of this program under the Act and as set
forth in part 1324, subpart A, of this chapter, are met,
notwithstanding any additional requirements or funding related to State
law. In such cases where State law may conflict with the Act, the
Governor shall confirm understanding of the State's continuing
obligations under the Act through an assurance in the State plan.
(e) The State agency shall have as set forth in section 307(a)(13)
(42 U.S.C. 3027(a)(13)) and section 731 of the Act (42 U.S.C. 3058j)
and 45 CFR part 1324, subpart C, a Legal Assistance Developer and such
other personnel as appropriate to provide State leadership in
developing legal assistance programs for older individuals throughout
the State.
Sec. 1321.9 State agency policies and procedures.
(a) The State agency on aging shall develop policies and procedures
governing all aspects of programs operated as set forth in this part
and part 1324 of this chapter. These policies and procedures shall be
developed in consultation with area agencies on aging, program
participants, and other appropriate parties in the State. Except for
the Ombudsman program as set forth in 45 CFR part 1324, subpart A and
where otherwise indicated, the State agency policies may allow for such
policies and procedures to be developed at the area agency on aging
level. The State agency is responsible for implementing, monitoring,
and enforcing policies and procedures, where:
(1) The policies and procedures developed by the State agency shall
address how the State agency will monitor the programmatic and fiscal
performance of all programs and activities initiated under this part
for compliance with all requirements, and for quality and
effectiveness. As set forth in sections 305(a)(2)(A) (42 U.S.C.
3025(a)(2)(A)) and 306(a) (42 U.S.C. 3026(a)) of the Act, and
consistent with section 305(a)(1)(C) (42 U.S.C. 3025(a)(1)(C)), the
State agency shall be responsible for monitoring the program and
financial activities of subrecipients and subgrantees to ensure that
grant awards are used for the authorized purposes and in compliance
with Federal statutes, regulations, and the terms and conditions of the
grant award, including:
(i) Evaluating each subrecipient's risk of noncompliance to ensure
proper accountability and compliance with program requirements and
achievement of performance goals;
(ii) Reviewing subrecipient policies and procedures; and
(iii) Ensuring that all subrecipients and subgrantees complete
audits as required in 2 CFR 200 subpart F.
(2) The State agency may not delegate to another agency the
authority to award or administer funds under this part.
(3) The State Long-Term Care Ombudsman shall be responsible for
monitoring the files, records, and other information maintained by the
Ombudsman program, as set forth in Sec. 1324 subpart A. Such
monitoring may be conducted by a designee of the Ombudsman. Neither the
Ombudsman nor a designee shall disclose identifying information of any
complainant or long-term care facility resident to individuals outside
of the Ombudsman program, except as otherwise specifically provided in
Sec. 1324.11(e)(3) of this chapter.
(b) The State agency shall ensure policies and procedures are
aligned with periodic data collection and reporting requirements,
including ensuring service and unit definitions are consistent with
definitions set forth in these regulations, policy guidance, and other
information developed by the Assistant Secretary for Aging.
(c) Policies and procedures developed and implemented by the State
agency shall address:
(1) Direct service provision for services as set forth in Sec.
1321.85 (Supportive services), Sec. 1321.87 (Nutrition services),
Sec. 1321.89 (Evidence-based disease prevention and health promotion
services), Sec. 1321.91 (Family caregiver support services), and Sec.
1321.93 (Legal assistance), including:
(i) Requirements for client eligibility, periodic assessment, and
person-centered planning, where appropriate;
(ii) A listing and definitions of services that may be provided in
the State with funds received under the Act;
(iii) Limitations on the frequency, amount, or type of service
provided;
(iv) Definition of those within the State in greatest social need
and greatest economic need;
(v) Specific actions the State agency will use or require the area
agency to use to target services to meet the needs of those in greatest
social need and greatest economic need;
(vi) How area agencies on aging may request to provide direct
services under provisions of Sec. 1321.65(b)(7), where appropriate;
(vii) Actions to be taken by area agencies and direct service
providers to implement requirements as set forth in Sec.
1321.9(c)(2)(x); and
(viii) The grievance process for older individuals and family
caregivers who are dissatisfied with or denied services under the Act;
(2) Fiscal requirements including:
(i) Intrastate Funding Formula (IFF). Distribution of Title III
funds via the intrastate funding formula and of Nutrition Services
Incentive Program funds as set forth in Sec. 1321.49 or Sec. 1321.51
shall be maintained by the State agency where:
(A) Funds must be promptly disbursed; and
(B) As set forth in 2 CFR 200.353, prior written approval is hereby
granted for a pass-through entity to provide subawards based on fixed
amounts up to the simplified acquisition threshold, provided that the
subawards meet the requirements for fixed amount awards in Sec.
75.201.
(ii) Non-Federal Share (Match). As set forth in sections 301(d)(1)
(42 U.S.C. 3021(d)(1)), 304(c) (42 U.S.C. 3024(c)), 304(d)(1)(A) (42
U.S.C. 3024(d)(1)(A)), 304(d)(1)(D) (42 U.S.C. 3024(d)(1)(D)),
304(d)(2) (42 U.S.C. 3024(d)(2)), 309(b) (42 U.S.C. 3029(b)), 316(b)(5)
(42 U.S.C. 3030c-3(b)(5), and 373(h)(2) (42 U.S.C. 3030s-2(h)(2)), the
State agency shall maintain statewide match requirements, where:
(A) The match may be made by State and/or local public sources
except as set forth in Sec. 1321.9(c)(2)(B)(x)(b)(1).
(B) Non-Federal shared costs or match funds and all contributions,
including cash and third-party in-kind contributions must be accepted
if the funds meet the specified criteria for match. A State may not
require only cash as a match requirement.
(C) State or local public resources used to fund a program which
uses a means test shall not be used to meet the match.
(D) Proceeds from fundraising activities may be used to meet the
match as long as no Federal funds were used in the fundraising
activity. Fundraising activities are unallowable costs without prior
written approval, as set forth in 2 CFR 200.442.
(E) A State may use State and local funds expended for a non-Title
III funded program to meet the match requirement for Title III
expenditures when the non-Title III funded program:
(1) Is directly administered by the State or area agency;
(2) Does not conflict with requirements of the Act;
(3) Is used to match only the Title III program and not any other
Federal program; and
(4) Includes procedures to track and account expenditures used as
match for a Title III program or service.
[[Page 39613]]
(F) Match requirements for area agencies are determined by the
State agency;
(G) Match requirements for direct service providers are determined
by the State and/or area agency;
(H) A State or area agency may determine a Match in excess of
required amounts;
(I) Other Federal funds may not be used to meet required match
unless there is specific statutory authority;
(J) The required Statewide match for grants awarded under Title III
of the Act is as follows:
(1) Administration. Federal funding for State, area agency on
aging, and Territory plan administration may not account for more than
75 percent of the total funding expended and requires a 25 percent
match. As set forth in 2 CFR 200.306(C), prior written approval is
hereby granted for unrecovered indirect costs to be used as match.
(2) Supportive services and nutrition services. (i) Federal funding
for services funded under supportive services as set forth in Sec.
1321.85, less the portion of funds used for the Ombudsman program, may
not account for more than 85 percent of the total funding expended, and
requires a 15 percent match;
(ii) Federal funding for services funded under nutrition services
as set forth in Sec. 1321.87, less funds provided under the Nutrition
Services Incentive Program, may not account for more than 85 percent of
the total funding expended, and requires a 15 percent match;
(iii) One third (\1/3\) of the 15 percent match must be met from
State resources, and the remaining two thirds (\2/3\) match may be met
by State or local resources;
(iv) The match for supportive services and nutrition services may
be pooled;
(3) Family caregiver support services. The Federal funding for
services funded under family caregiver support services as set forth in
Sec. 1321.91, may not account for more than 75 percent of the total
dollars expended and requires a 25 percent match.
(4) Services not requiring match. Services for which no match is
required include:
(i) Evidence-based disease prevention and health promotion services
as set forth in Sec. 1321.89;
(ii) The Nutrition Services Incentive Program; and
(iii) The portion of funds from supportive services used for the
Ombudsman program.
(iii) Transfers. Transfer of service allotments elected by the
State agency which must meet the following requirements:
(A) A State agency must provide notification of the transfer
amounts elected pursuant to guidance as set forth by the Assistant
Secretary for Aging;
(B) A State agency shall not delegate to an area agency on aging or
any other entity the authority to make a transfer;
(C) A State agency may only elect to transfer between the Title III
Part B Supportive Services and Senior Centers, Part C-1 Congregate
Nutrition Services, and Part C-2 Home Delivered Nutrition Services
grant awards.
(1) The State agency may elect to transfer up to 40 percent between
the Title III Part C-1 and Part C-2 grant awards, per section
308(b)(4)(A) (42 U.S.C. 3028(b)(4)(A)).
(i) The State agency must request and receive approval of a waiver
from the Assistant Secretary for Aging to exceed the 40 percent
transfer limit.
(ii) The State agency may request up to an additional 10 percent
between the Title III Part C-1 and Part C-2 grant awards, per section
308(b)(4)(B) (42 U.S.C. 3028(b)(4)(B)).
(2) The State agency may elect to transfer up to 30 percent between
Title III Parts B and C, per section 308(b)(5)(A) (42 U.S.C.
3028(b)(5)(A)); and
(3) The State agency must request and receive approval of a waiver
from the Assistant Secretary for Aging to exceed the 30 percent
limitation between Parts B and C, per section 316(b)(4) (42 U.S.C.
3030c-3(b)(4)).
(D) Percentages subject to transfer are calculated based on the
total original Title III award allotted;
(E) Transfer limitations apply to the State in aggregate; and
(F) State agencies do not have to apply equal limitations on
transfers to each area agency on aging.
(iv) State, Territory, and area plan administration. State and
Territory plan administration maximum allocation requirements must
align with the approved intrastate funding formula or funds allocation
plan as set forth in Sec. 1321.49 or Sec. 1321.51, as applicable. In
addition:
(A) State and Territory plan administration maximum allocation
amounts. State and Territory plan administration maximum allocation
amounts may be taken from any part of the overall allotment to a State
agency under Title III of the Act. Maximum allocation amounts are
determined by the State agency's status as set forth in this paragraph
(c)(2)(iv)(A) and paragraph (c)(2)(iv)(B) of this section:
(1) A State agency which serves a State with multiple planning and
service areas may use the greater of $750,000, per section 308(b)(2)(A)
of the Act (42 U.S.C. 3028(b)(2)(A)), or five percent of the total
Title III Award.
(2) A State agency which serves a single planning and service area
state and is not listed in (i) below may elect to be subject to
paragraph (c)(2)(iv)(A)(1) of this section or to the area plan
administration limit of ten percent of the overall allotment to a State
under Title III, as specified in section 308(a)(3) (42 U.S.C.
3028(a)(3)) of the Act.
(3) Guam, the United States Virgin Islands, American Samoa, and the
Commonwealth of the Northern Mariana Islands shall have available the
greater of $100,000 or five percent of the total final Title III Award,
as set forth in section 308(b)(2)(B) (42 U.S.C. 3028(b)(2)(B)) of the
Act.
(B) Area plan administration maximum allocation amounts. Area plan
administration maximum allocation amounts may be allocated to any part
of the overall allotment to the State agency under Title III, with the
exception of Part D, for use by area agencies on aging for activities
as set forth in sections 304(d)(1)(A) (42 U.S.C. 3024(d)(1)(A)) and 308
(42 U.S.C. 3028) of the Act and in Sec. 1321.57(b). Single planning
and service area states may elect amounts for either State plan
administration or area plan administration, as set forth in the Act and
paragraph (c)(2)(iv)(A)(2) of this section.
(1) The State agency will determine the maximum amount of funding
available for area plan administration from the total Title III
allocation after deducting the amount of funding allocated for State
plan administration and calculating a maximum of ten percent of this
amount;
(2) The State agency may make no more than the amount calculated in
paragraph (c)(2)(iv)(B)(1) of this section available to area agencies
on aging for distribution in accordance with the intrastate funding
formula as set forth in Sec. 1321.49; and
(3) Any amounts available to the State for State plan
administration which the State determines are not needed for that
purpose may be used to supplement the amount available for area plan
administration (42 U.S.C. 3028(a)(2)).
(v) Minimum Adequate Proportion. The minimum adequate proportion
that will be expended by each area agency on aging and State agency to
provide the categories of services of access services, in-home
supportive services, and legal assistance, as identified in the
approved State plan as set forth in Sec. 1321.27(i);
(vi) Maintenance of Effort. The State agency will meet expectations
regarding maintenance of effort, where:
[[Page 39614]]
(A) The State agency must expend for both services and
administration at least the average amount of State funds reported and
certified as expended under the State plan for these activities for the
three previous fiscal years for Title III;
(B) The amount certified must at least meet minimum match
requirements from State resources;
(C) Any amount of State resources included in the Title III
maintenance of effort certification that exceeds the minimum amount
mandated becomes part of the permanent maintenance of effort; and
(D) Excess State match reported on the Federal financial report
does not become part of the maintenance of effort unless the State
agency certifies the excess.
(vii) Funding the State Long Term Care Ombudsman Program. The State
agency shall maintain State Long-Term Care Ombudsman program funding
requirements, where:
(A) Minimum Certification of Expenditures. The State agency must
expend not less than the amount expended by the State agency under
Title III and Title VII of the Act for the Ombudsman program in fiscal
year 2019, as required by the Act;
(B) Expenditure Information. The State agency must provide the
Ombudsman with verifiable expenditure information for the annual
certification of minimum expenditures and for completion of annual
reports; and
(C) Fiscal management and determination of resources. Fiscal
management and determination of resources appropriated or otherwise
available for the operation of the Office are in compliance as set
forth at Sec. 1324.13(f) of this chapter;
(viii) Rural Minimum Expenditures. The State agency shall maintain
minimum expenditures for services for older individuals residing in
rural areas, where:
(A) The State agency shall establish a process and control for
determining the definition of ``rural areas'' within their State;
(B) For each fiscal year, the State agency must spend on services
for older individuals residing in rural areas the minimum annual amount
that is not less than the amount expended for such services for fiscal
year 2000, as required by the Act; and
(C) The State agency must project the cost of providing such
services for each fiscal year (including the cost of providing access
to such services) and must specify a plan for meeting the needs for
such services for each fiscal year;
(ix) Reallotment. The Stage agency shall maintain requirements for
reallotment of funds, where:
(A) The State agency must annually review and notify the Assistant
Secretary for Aging prior to the end of the fiscal year in which grant
funds were awarded if there is funding that will not be expended within
the grant period for Title III or VII that the State will release to
the Assistant Secretary for Aging.
(B) The State agency must annually review and notify the Assistant
Secretary for Aging of the amount of any released Title III or VII
funding from other State agencies that the State agency would like to
receive and expend within the grant period from the Assistant Secretary
for Aging.
(C) The State agency must use its intrastate funding formula or
funds distribution plan, as set forth in Sec. 1321.49 or Sec.
1321.51, to distribute any Title III funds that the Assistant Secretary
for Aging reallots pursuant to the State agency's notification under
paragraph (c)(2)(ix)(B) of this section.
(x) Voluntary Contributions. Voluntary contributions shall be
allowed and may be solicited for all services for which funds are
received under this Act, consistent with 42 U.S.C. 3030c-2(b). Policies
and procedures related to voluntary contributions shall address these
requirements:
(A) Suggested contribution levels. The suggested contribution
levels shall be based on the actual cost of services;
(B) Individuals encouraged to contribute. Voluntary contributions
shall be encouraged for individuals whose self-declared income is at or
above 185 percent of the Federal poverty line. Assets, savings, or
other property owned by an older individual or family caregiver may not
be considered when seeking voluntary contributions from any older
individual or family caregiver;
(C) Solicitation. The method of solicitation must be noncoercive,
and the solicitation:
(1) Must meet all the requirements of this provision; and
(2) Be conducted in such a manner so as not to cause a service
recipient to feel intimidated, or otherwise feel pressured into making
a contribution;
(D) Provisions to all service recipients. All recipients of
services shall be provided:
(1) An opportunity to voluntarily contribute to the cost of the
service;
(2) Clear information, including information in alternative formats
and in languages other than English in compliance with Federal civil
rights laws, explaining there is no obligation to contribute and the
contribution is voluntary.
(3) Protection of privacy and confidentiality of each recipient
with respect to the recipient's income and contribution or lack of
contribution.
(E) Prohibition on means testing. Means testing, as defined in
Sec. 1321.3, is prohibited;
(F) Prohibition on denial of services. Services shall not be denied
because the older individual or family caregiver will not or cannot
make a voluntary contribution;
(G) Procedures to be established. Appropriate procedures to
safeguard and account for all contributions are established; and
(H) Collection of program income. Amounts collected are considered
program income and are subject to the requirements in 2 CFR 200.307 and
in Sec. 1321.9(c)(2)(xii).
(xi) Cost Sharing. A state is permitted under section 315(a) of the
Act (42 U.S.C. 3030c-2(a)), to implement cost sharing for services
funded by the Act by recipients of the services, except as provided for
in Sec. 1321.9(c)(2)(xi)(D). If the State agency allows for cost
sharing, the State agency shall address these requirements:
(A) Policies and procedures. The State agency shall develop
policies and procedures to be implemented statewide, including how an
area agency on aging may request and receive a waiver of cost sharing
policies, if the area agency on aging adequately demonstrates:
(1) a significant proportion of persons receiving services under
the Act have incomes below the threshold established in State agency
policies and procedures; or
(2) that cost sharing would be an unreasonable administrative or
financial burden upon the area agency on aging;
(B) Sliding contribution scale. The State agency shall establish a
sliding contribution scale and a description of the criteria to
participate in cost sharing to be implemented statewide, which shall:
(1) Meet all the requirements of this provision;
(2) Be based solely on individual income and the cost of delivering
services;
(3) Be communicated including in written materials and in
alternative formats upon request;
(4) Explain there is no obligation to contribute and the
contribution is voluntary;
[[Page 39615]]
(5) Be conducted in such a manner so as not to cause a service
recipient to feel intimidated, or otherwise feel pressured into making
a contribution;
(6) Protect the privacy and confidentiality of each recipient with
respect to the recipient's income and contribution or lack of
contribution;
(C) Individuals eligible to cost share. Individuals shall be
determined eligible to cost share based solely on a confidential
declaration of income and with no requirement for verification;
(D) Prohibitions on cost sharing. Cost sharing is prohibited as
follows:
(1) By a low-income older individual if the income of such
individual is at or below the Federal poverty line is prohibited;
(2) If State agency policies and procedures specify other low-
income individuals within the State excluded from cost sharing;
(3) For the following services:
(i) Information and assistance, outreach, benefits counseling, or
case management services;
(ii) Ombudsman, elder abuse prevention, legal assistance, or other
consumer protection services;
(iii) Congregate and home delivered meals; and
(iv) Any services delivered through Tribal organizations.
(E) Prohibition on means testing. Means testing, as defined in
Sec. 1321.3, is prohibited;
(F) Prohibition on denial of services. Services shall not be denied
because the older individual or family caregiver will not or cannot
make a cost sharing contribution;
(G) Procedures to be established. Appropriate procedures to
safeguard and account for all cost sharing contributions are
established; and
(H) Collection of program income. All cost sharing contributions
collected are considered program income and are subject to the
requirements of 2 CFR 200.307 and in Sec. 1321.9(xii).
(xii) Use of Program Income. Program income is subject to the
requirements in 2 CFR 200.307 and as follows:
(A) Voluntary contributions and cost sharing payments are
considered program income;
(B) Program income collected must be used to expand the service
category by part of Title III of the Act, defined in Sec. 1321.71, for
which the income was originally collected;
(C) The State must use the addition alternative as set forth in 2
CFR 200.307(e)(2) when reporting program income, and prior approval of
the addition alternative from the Assistant Secretary for Aging is not
required;
(D) Program income must be expended or disbursed prior to
requesting additional Federal funds; and
(E) Program income may not be used to match grant awards funded by
the Act without prior approval.
(xiii) Private Pay Programs. The State agency shall maintain
requirements for private pay programs, where:
(A) State agencies, area agencies on aging, and service providers
may provide private pay programs, subject to State and/or area agency
policies and procedures;
(B) The State agency requires area agencies and service providers
under the Act that establish private pay programs to develop policies
and procedures to:
(1) Promote equity, fairness, inclusion, and adherence to the
requirements of the Act, including:
(i) Meeting conflict of interest requirements;
(ii) Meeting financial accountability requirements;
(iii) Prohibiting use of funds for direct services under Title III
to support provision of service via private pay programs, except as a
part of routine information and assistance or case management
referrals; and
(2) Require that persons who receive information about private pay
programs and who are eligible for services provided with Title III
funds in the planning and service area be made aware of Title III-
funded and any similar voluntary contributions-based service options,
even if there is a waiting list for those services, on an initial and
periodic basis to allow individuals to determine whether they will
select voluntary contributions-based services or private pay programs.
(xiv) Contracts and Commercial Relationships. The State agency
shall maintain requirements for contracts and commercial relationships,
where:
(A) State agencies, area agencies on aging, and service providers
may enter into contracts and commercial relationships, subject to State
and/or area agency policies and procedures and guidance as set forth by
the Assistant Secretary for Aging, including through:
(1) Contracts with health care payers;
(2) Private pay programs; or
(3) Other arrangements with entities or individuals that increase
the availability of home- and community-based services and supports;
(B) The State agency shall require area agencies and service
providers under the Act that establish contracts and commercial
relationships to develop policies and procedures to:
(1) Promote fairness, inclusion, and adherence to the requirements
of the Act, including:
(i) Meeting conflict of interest requirements;
(ii) Meeting financial accountability requirements; and
(iii) Aligning with guidance as set forth by the Assistant
Secretary for Aging.
(2) With the approval of the State and/or area agency, allow use of
funds for direct services under Title III to support provision of
service via contracts and commercial relationships when:
(i) All requirements for direct services provision are maintained,
as set forth in this part and the Act, or
(ii) In compliance with the requirements of the Act, as set forth
in section 212 (42 U.S.C. 3020c), and in guidance as set forth by the
Assistant Secretary for Aging.
(C) The State agency shall, through the area plan or other process,
develop policies and procedures for area agencies on aging and service
providers to receive approval to establish contracts and commercial
relationships and participate in activities related to contracts and
commercial relationships;
(xv) Buildings, Alterations or Renovations, Maintenance, and
Equipment. Buildings and equipment, where costs incurred for altering
or renovating, utilities, insurance, security, necessary maintenance,
janitorial services, repair, and upkeep (including Federal property
unless otherwise provided for) to keep buildings and equipment in an
efficient operating condition, may be an allowable use of funds and the
following apply:
(A) Costs are only allowable to the extent not payable by third
parties through rental or other agreements;
(B) Costs must be allocated proportionally to the benefiting grant
program; and
(C) Construction and acquisition activities are only allowable for
multipurpose senior centers. In addition to complying with the
requirements of the Act, as set forth in section 312, as well as with
all other applicable Federal laws, the grantee or subgrantee as
applicable must file a Notice of Federal Interest in the appropriate
official records of the jurisdiction where the property is located at
the time of acquisition or prior to commencement of construction, as
applicable. The Notice of Federal Interest must indicate that the
acquisition or construction, as applicable, has been funded with an
award under Title III of the Act, that the requirements set forth in
section 312 of the Act (42 U.S.C. 3030b) apply to the property, and
that inquiries regarding the Federal Government's interest in the
property should be directed in writing to the Assistant Secretary for
Aging.
[[Page 39616]]
(D) Altering and renovating activities are allowable for facilities
providing direct services with funds provided as set forth in
Sec. Sec. 1321.85, 105, 107, and 109, subject to Federal grant
requirements under 2 CFR 200.
(E) Altering and renovating activities are allowable for facilities
used to conduct area plan administration activities with funds provided
as set forth in paragraph (c)(2)(iv)(B), subject to Federal grant
requirements under 2 CFR 200.
(xvi) Supplement, Not Supplant. Funds awarded under the Act for
services provided under sections 306(a)(9)(B) (42 U.S.C.
3026(a)(9)(B)), 315(b)(4)(E) (42 U.S.C. 3030c-2(b)(4)(E)), 321(d) (42
U.S.C. 3030d(d)), 374 (42 U.S.C. 3030s-2), and 705(a)(4) (42 U.S.C.
3058(d)(a)(4)), must be used to supplement, not supplant existing
Federal, State, and local funds expended to support those activities.
(xvii) Monitoring of State and Area Plan Assurances. Monitoring for
compliance for assurances identified in the approved State plan as set
forth in Sec. 1321.27.
(xviii) Advance Funding. If the State agency permits the advance of
funding to meet immediate cash needs of Area Agencies on Aging and
service providers, the State agency shall have policies and procedures
which comply with Federal requirements and guidance as set forth by the
Assistant Secretary for Aging, including regarding timeframes and
amount limitations that may apply.
(3) The State plan process, including compliance with requirements
as set forth in Sec. 1321.29.
(4) In States with multiple planning and service areas, the area
plan process, including compliance with requirements as set forth in
Sec. 1321.65.
Sec. 1321.11 Advocacy responsibilities.
(a) The State agency shall:
(1) Review, monitor, evaluate, and comment on Federal, State, and
local plans, budgets, regulations, programs, laws, levies, hearings,
policies, and actions which affect or may affect older individuals or
family caregivers, and recommend any changes in these which the State
agency considers to be appropriate;
(2) Provide technical assistance and training to agencies,
organizations, associations, or individuals representing older persons
and family caregivers; and
(3) Review and comment on applications to State and Federal
agencies for assistance relating to meeting the needs of older persons
and family caregivers.
(b) No requirement in this section shall be deemed to supersede a
prohibition contained in a Federal appropriation on the use of Federal
funds to lobby.
Sec. 1321.13 Designation of and designation changes to planning and
service areas.
(a) The State agency is responsible for designating distinct
planning and service areas within the State.
(b) No State may designate the entire State as a single planning
and service area, except for States designated as such on or before
October 1, 1980.
(c) States must have policies and procedures regarding designation
of and changes to planning and service areas in accordance with the
Act. Such policies and procedures should provide due process to
affected parties, accountability, and transparency. Such policies and
procedures must address the following:
(1) The application process to change a planning and service area,
if initiated outside of the State agency,
(2) How notice to interested parties will be provided,
(3) How need for the action will be documented,
(4) Provisions for conducting a public hearing,
(5) Provisions for involving area agencies on aging, service
providers, and older individuals in the action or proceeding, such as
offering other opportunities for stakeholder feedback,
(6) The appeals process for affected parties, and
(7) Timeframes that apply to each of the items under (c).
(d) States that seek to change one or more planning and service
area designations must consider the following:
(1) The geographical distribution of older individuals in the
State;
(2) The incidence of the need for services under the Act;
(3) The distribution of older individuals who have greatest
economic need or greatest social need (with particular attention to
low-income older individuals, including low-income minority older
individuals, older individuals with limited English proficiency, and
older individuals residing in rural areas) residing in such areas;
(4) The distribution of older individuals who are Native Americans
residing in such areas;
(5) The distribution of resources available to provide such
services under the Act;
(6) The boundaries of existing areas within the State which were
drawn for the planning or administration of services under the Act;
(7) The location of units of general purpose local government, as
defined in section 302(4) of the Act, within the State; and,
(8) Any other relevant factors.
(e) When the State agency issues a decision to change planning and
service areas, it shall provide an explanation of its consideration of
the factors in Sec. 1321.15(d). Such explanations must be included in
the State plan amendment submitted as set forth in Sec. 1321.31(b) or
State plan submitted as set forth in Sec. 1321.33.
Sec. 1321.15 Interstate planning and service area.
(a) An interstate planning and service area is an agreement between
the States that have responsibility for administering the programs
within the interstate area, in which the agreement increases the
allotment of the State(s) with lead responsibility and decreases the
allotment of the State(s) without the lead responsibility. The Governor
of any State in which a planning and service area crosses State
boundaries, or in which an interstate Indian reservation is located,
may apply to the Assistant Secretary to request redesignation as an
interstate planning and service area comprising the entire metropolitan
area or Indian reservation. If the Assistant Secretary approves such an
application, the Assistant Secretary shall adjust the State allotments
of the areas within the planning and service area in which the
interstate planning and service area is established to reflect the
number of older individuals within the area who will be served by an
interstate planning and service area not within the State.
(b) Before requesting permission of the Assistant Secretary for
Aging to designate an interstate planning and service area, the
Governor of each State shall execute a written agreement that specifies
the State agency proposed to have lead responsibility for administering
the programs within the interstate planning and service area and lists
the conditions, agreed upon by each State, governing the administration
of the interstate planning and service area.
(c) The lead State shall request permission of the Assistant
Secretary for Aging to designate an interstate planning and service
area by submitting the request, together with a copy of the agreement
as part of its State plan or as an amendment to its State plan.
(d) Prior to the Assistant Secretary for Aging's approval for
States to designate an interstate planning and service area, the
Assistant Secretary for Aging shall determine that all applicable
requirements and procedures in
[[Page 39617]]
Sec. 1321.27 and Sec. 1321.29 of this part, are met.
(e) If the request is approved, the Assistant Secretary for Aging,
based on the agreement between the States, will increase the allocation
of the State with lead responsibility for administering the programs
within the interstate area and will reduce the allocation(s) of the
State(s) without lead responsibility by one of these methods:
(1) Reallocation of funds in proportion to the number of
individuals age 60 and over for funding provided under Title III-B, C,
and D and in proportion to the number of individuals age 70 and over
for funding provided under Title III-E for that portion of the
interstate planning and service area located in the State without lead
responsibility; or
(2) Reallocation of funds based on the intrastate funding formula
of the State(s) without lead responsibility.
(f) Each State agency that is a party to an interstate planning and
service area agreement shall review and confirm their agreement as a
part of their State plan on aging as set forth in Sec. 1321.27.
Sec. 1321.17 Appeal to the Departmental Appeals Board on planning and
service area designation.
(a) This section sets forth the procedures for providing hearings
to applicants for designation as a planning and service area, under
Sec. 1321.13, whose application is denied by the State agency.
(b) Any applicant for designation as a planning and service area
whose application is denied, and who has been provided a hearing and a
written decision by the State agency, may appeal the denial to the
Departmental Appeals Board (DAB) in writing following receipt of the
State's written decision, in accordance with the procedures set forth
in 45 CFR part 16. The applicant must, at the time of filing an appeal
with the DAB, mail a copy of the appeal to the State agency and include
a certificate of service with its initial filing. The DAB may refer an
appeal to its Alternative Dispute Resolution Division for mediation
prior to making a decision.
Sec. 1321.19 Designation of and designation changes to area agencies.
(a) The State agency is responsible for designating an area agency
on aging to serve each planning and service area. Only one area agency
on aging shall be designated to serve each planning and service area.
An area agency on aging may serve more than one planning and service
area. States shall have policies and procedures regarding designation
of area agencies on aging and changes to an agency's designation as an
area agency on aging in accordance with the Act. Such policies and
procedures should provide due process to affected parties,
accountability, and transparency and must address the following:
(1) Provisions for designating an area agency on aging, including:
(i) The application process;
(ii) How notice to interested parties will be provided;
(iii) How views offered by the unit(s) of general purpose local
government in such area will be obtained and considered;
(iv) How the State agency will provide the right of first refusal
to a unit of general purpose local government if:
(A) Such unit demonstrates ability to meet the requirements as set
forth by the State agency, in accordance with the Act; and
(B) The boundaries of such a unit and the boundaries of the area
are reasonably contiguous.
(v) How the State shall then give preference to an established
office on aging if the unit of general purpose local government chooses
not to exercise the right of first refusal;
(vi) How the State will assume area agency on aging
responsibilities in the event there are no successful applicants in the
State's application process; and
(vii) The appeals process for affected parties.
(2) Provisions for an area agency on aging that voluntarily
relinquishes their area agency on aging designation, including that the
State agency's written acceptance of the voluntary relinquishment of
area agency on aging designation will be considered as the State
agency's withdrawal of area agency on aging designation, and
requirements under Sec. 1321.21(b) will apply;
(3) Provisions for when the State agency takes action to withdraw
an area agency on aging's designation, in accordance with Sec.
1321.21;
(4) Provisions for when the State agency administers area agency on
aging programs as provided for in section 306(f) (42 U.S.C. 3026(f)),
where the Assistant Secretary for Aging may extend the 90-day period if
the State agency requests an extension and demonstrates to the
satisfaction of the Assistant Secretary for Aging a need for the
extension; and
(5) If a State previously designated the entire State as a single
planning and service area, provisions for when the State agency
designates one or more additional planning and service areas.
(b) For any of the actions listed in (a), the State agency must
submit a State plan amendment as set forth in Sec. 1321.31(b) or State
plan as set forth in Sec. 1321.33;
(c) An area agency may be any of the following types of agencies:
(1) An established office of aging which is operating within a
planning and service area;
(2) Any office or agency of a unit of general purpose local
government, which is designated to function for the purpose of serving
as an area agency on aging by the chief elected official of such unit;
(3) Any office or agency designated by the appropriate chief
elected officials of any combination of units of general purpose local
government to act on behalf of such combination for such purpose; or
(4) Any non-State, local public or nonprofit private agency in a
planning and service area, or any separate organizational unit within
such agency, which is under the supervision or direction for this
purpose of the designated State agency and which demonstrates the
ability to and will engage in the planning or provision of a broad
range of services under the Act within such planning and service area.
(d) A State may not designate any regional or local office of the
State as an area agency.
Sec. 1321.21 Withdrawal of area agency designation.
(a) In carrying out section 305 of the Act, the State agency shall
withdraw the area agency designation whenever it, after reasonable
notice and opportunity for a hearing, finds that:
(1) An area agency does not meet the requirements of this part;
(2) An area plan or plan amendment is not approved;
(3) There is substantial failure in the provisions or
administration of an approved area plan to comply with any provision of
the Act, regulations and other guidance as set forth by the Assistant
Secretary for Aging, terms and conditions of Federal grant awards under
the Act, or policies and procedures established and published by the
State agency on aging;
(4) Activities of the area agency are inconsistent with the
statutory mission prescribed in the Act;
(5) The State agency changes one or more planning and service area
designations; or
(6) The area agency voluntarily requests the State withdraw its
designation.
(b) If a State agency withdraws an area agency's designation under
this section it shall:
[[Page 39618]]
(1) Provide a plan for the continuity of area agency functions and
services in the affected planning and service area;
(2) Submit a State plan amendment as set forth in Sec. 1321.31(b)
or State plan as set forth in Sec. 1321.33; and
(3) Designate a new area agency in the planning and service area in
a timely manner.
(c) If necessary to ensure continuity of services in a planning and
service area, the State agency may, for a period of up to 180 days
after its final decision to withdraw designation of an area agency:
(1) Perform the responsibilities of the area agency; or
(2) Assign the responsibilities of the area agency to another
agency in the planning and service area.
(d) The Assistant Secretary for Aging may extend the 180-day period
if a State agency:
(1) Notifies the Assistant Secretary for Aging in writing of its
action under of this section;
(2) Requests an extension; and
(3) Demonstrates to the satisfaction of the Assistant Secretary for
Aging a need for the extension. Need for the extension may include the
State agency's reasonable but unsuccessful attempts to procure an
applicant to serve as the area agency. Reasonable attempts include
conducting a procurement for an applicant to serve as an area agency no
less than once per State plan on aging period.
Sec. 1321.23 Appeal to the Departmental Appeals Board on area agency
on aging withdrawal of designation.
(a) This section sets forth hearing procedures afforded to affected
parties if the State agency initiates an action or proceeding to
withdraw designation of an area agency on aging.
(b) Any area agency on aging that has appealed a State's decision
to withdraw area agency on aging designation, and that has been
provided a hearing and a written decision, may appeal the decision to
the Departmental Appeals Board in writing following receipt of the
State's written decision, in accordance with the procedures set forth
in 45 CFR part 16. The applicant must, at the time of filing an appeal
with the DAB, mail a copy of the appeal to the State agency and include
a certificate of service with its initial filing. The applicant must,
at the time of filing an appeal with the DAB, mail a copy of the appeal
to the State agency and include a certificate of service with its
initial filing. The DAB may refer an appeal to its Alternative Dispute
Resolution Division for mediation prior to making a decision.
Sec. 1321.25 Duration, format, and effective date of the State plan.
(a) A State will follow the guidance issued by the Assistant
Secretary for Aging regarding duration and formatting of the State
Plan. Unless otherwise indicated, a State may determine the format, how
to collect information for the plan, and whether the plan will remain
in effect for two, three or four years.
(b) An approved State plan or amendment identified in Sec.
1321.31(a) becomes effective on the date designated by the Assistant
Secretary for Aging.
(c) A State agency may not make expenditures under a new plan or
amendment requiring approval as identified in until it is approved.
Sec. 1321.27 Content of State plan.
To receive a grant under this part, a State shall have an approved
State plan as prescribed in section 307 of the Act (42 U.S.C. 3026). In
addition to meeting the requirements of section 307, a State plan shall
include:
(a) Identification of the sole State agency that the State has
designated to develop and administer the plan.
(b) Statewide program objectives to implement the requirements
under Title III and Title VII of the Act and any objectives established
by the Assistant Secretary for Aging.
(c) Evidence that the State plan is informed by and based on area
plans.
(d) A description of how greatest economic need and greatest social
need are determined and addressed by specifying:
(1) How the State defines greatest economic need and greatest
social need, which shall include the following populations:
(i) Persons with physical and mental disabilities;
(ii) Persons with language barriers;
(iii) Members of religious minorities;
(iv) Lesbian, gay, bisexual, transgender, queer, and intersex
(LGBTQI+) persons;
(v) Persons living with HIV or AIDS;
(vi) Persons living with chronic conditions;
(vii) Persons living with housing instability, food insecurity,
lack of transportation, or utility assistance needs;
(viii) Persons with interpersonal safety concerns;
(ix) Persons who live in rural areas;
(x) Persons who experience cultural, social, or geographical
isolation caused by racial or ethnic status;
(xi) Native American persons;
(xii) Persons otherwise adversely affected by persistent poverty or
inequality as defined by the State that restricts the ability of an
individual to perform normal daily tasks or threatens the capacity of
the individual to live independently; and
(xiii) As specified in guidance as set forth by the Assistant
Secretary for Aging.
(2) How the State will target services to the populations
identified in Sec. 1321.27(d)(1), including in how funds under the Act
are distributed in accordance with requirements as set forth in Sec.
1321.49 or Sec. 1321.51, as appropriate.
(e) An intrastate funding formula or funds distribution plan
indicating the proposed use of all Title III funds administered by a
State agency, and the distribution of Title III funds to each planning
and service area, in accordance with Sec. 1321.49 or Sec. 1321.51, as
appropriate.
(f) Identification of the geographic boundaries of each planning
and service area and of area agencies on aging designated for each
planning and service area, if applicable.
(g) Demonstration that the services provided under this part will
be coordinated, where applicable, with the services provided under
Title VI of the Act and that the State agency shall require area
agencies to provide outreach where there are older Native Americans in
any planning and service area.
(h) Certification that any program development and coordination
activities shall meet the following requirements:
(1) The State agency shall not fund program development and
coordination activities as a cost of supportive services under area
plans until it has first spent 10 percent of the total of its combined
allotments under Title III on the administration of area plans;
(2) Program development and coordination activities must only be
expended as a cost of State plan administration, area plan
administration, and/or Title III-B supportive services;
(3) State agencies and area agencies on aging shall, consistent
with the area plan and budgeting cycles, submit the details of
proposals to pay for program development and coordination as a cost of
Title III-B supportive services to the general public for review and
comment; and
(4) Expenditure by the State agency and area agency on program
development and coordination activities are intended to have a direct
and positive impact on the enhancement of services for older persons
and family caregivers in the planning and service area.
[[Page 39619]]
(i) Specification of the minimum proportion of funds that will be
expended by each area agency on aging and the State agency to provide
each of the following categories of services:
(1) Access to services;
(2) In-home supportive services; and
(3) Legal assistance, as set forth in Sec. 1321.93.
(j) If the State agency allows for Title III-C-1 funds to be used
as set forth in Sec. 1321.87(a)(1)(A):
(1) Evidence, using participation projections based on existing
data, that provision of such meals will enhance and not diminish the
congregate meals program, and a commitment to monitor the impact on
congregate meals program participation;
(2) Description of how provision of such meals will be targeted to
reach those populations identified as in greatest economic need and
greatest social need;
(3) Description of the eligibility criteria for service provision;
(4) Evidence of consultation with area agencies on aging, nutrition
and other direct services providers, other stakeholders, and the
general public regarding the provision of such meals; and
(5) Description of how provision of such meals will be coordinated
with area agencies on aging, nutrition and other direct services
providers, and other stakeholders.
(k) How the State agency will use funds for prevention of elder
abuse, neglect, and exploitation as set forth in 45 CFR part 1324,
subpart B.
(l) How the State agency will meet responsibilities for the Legal
Assistance Developer, as set forth in Sec. 1324 Subpart C.
(m) Description of how the State agency will conduct monitoring
that the assurances to which they attest are being met.
Sec. 1321.29 Public participation.
The State agency shall:
(a) Have mechanisms and varied methods to obtain the views of older
persons, family caregivers, service providers, and the public on a
periodic basis, with a focus on those in greatest economic need and
greatest social need;
(b) Consider those views in developing and administering the State
plan and policies and procedures regarding services provided under the
plan;
(c) Establish and comply with a minimum time period for public
review and comment on new State plans as set forth in Sec. 1321.27 and
State plans requiring approval of the Assistant Secretary for Aging as
set forth in Sec. 1321.31(a);
(d) Ensure the documents noted in (c) and final State plans and
amendments are available to the public for review, as well as available
in alternative formats and other languages if requested.
Sec. 1321.31 Amendments to the State plan.
(a) Subject to prior approval by the Assistant Secretary for Aging,
a State agency shall amend the State plan whenever necessary to
reflect:
(1) New or revised statutes or regulations as determined by the
Assistant Secretary for Aging;
(2) An addition, deletion, or change to a State's goal, assurance,
or information requirement Statement;
(3) A change in the State's intrastate funding formula or funds
distribution plan for Title III funds;
(4) A request to waive State plan requirements as set forth in
section 316 of the Act, or as required by guidance as set forth by the
Assistant Secretary for Aging; or
(5) Other changes as required by guidance as set forth by the
Assistant Secretary for Aging.
(b) A State agency shall amend the State plan and notify the
Assistant Secretary for Aging of an amendment not requiring prior
approval whenever necessary to reflect:
(1) A significant change in a State law, organization, policy, or
State agency operation;
(2) A change in the name or organizational placement of the State
agency;
(3) A request to distribute State plan administration funds for
demonstration projects;
(4) A change in planning and service area designation, as set forth
in Sec. 1321.13;
(5) A change in area agency on aging designation, as set forth in
Sec. 1321.19;
(6) A request to use funds set aside to address disasters set forth
in Sec. 1321.99; or
(7) A request to exercise major disaster declaration flexibilities
as set forth in Sec. 1321.101;
(c) Information required by this section shall be submitted
according to guidelines prescribed by the Assistant Secretary for
Aging.
Sec. 1321.33 Submission of the State plan or plan amendment to the
Assistant Secretary for Aging for approval.
(a) Each State plan, or plan amendment which requires approval of
the Assistant Secretary for Aging as set forth at Sec. 1321.31(a),
shall be signed by the Governor or the Governor's designee and
submitted to the Assistant Secretary for Aging to be considered for
approval before the proposed effective date of the plan or plan
amendment according to guidance as set forth by the Assistant Secretary
for Aging.
(b) In advance of the submission to the Assistant Secretary for
Aging to be considered for approval, the State agency shall submit a
draft of the plan or amendment to the appropriate ACL Regional Office
at least 120 calendar days before the proposed effective date of the
plan or plan amendment, except in the case of a waiver request or as
otherwise provided in guidance as set forth by the Assistant Secretary
for Aging. The State agency shall work with the ACL Regional Office in
reviewing the plan or plan amendment for compliance.
Sec. 1321.35 Notification of State plan or State plan amendment
approval or disapproval for changes requiring Assistant Secretary for
Aging approval.
(a) The Assistant Secretary for Aging shall approve a State plan or
State plan amendment by notifying the Governor or the Governor's
designee in writing.
(b) When the Assistant Secretary for Aging proposes to disapprove a
State plan or amendment, the Assistant Secretary for Aging shall notify
the Governor in writing, giving the reasons for the proposed
disapproval, and inform the State agency that it may request a hearing
on the proposed disapproval following the procedures specified in and
in accordance with guidance as set forth by the Assistant Secretary for
Aging.
Sec. 1321.37 Notification of State plan amendment receipt for changes
not requiring Assistant Secretary for Aging approval.
The State agency shall submit an amendment not requiring Assistant
Secretary for Aging approval as set forth at Sec. 1321.31(b) to the
appropriate ACL Regional Office. The ACL Regional Office shall review
the amendment to confirm the contents do not require approval of the
Assistant Secretary for Aging and will acknowledge receipt of the State
plan amendment by notifying the head of the State agency in writing.
Sec. 1321.39 Appeals to the Departmental Appeal Board regarding State
Plan on Aging.
If the Assistant Secretary for Aging intends to disapprove a State
plan or State plan amendment, the Assistant Secretary for Aging shall
first afford the State notice and an opportunity for a hearing.
Administrative reviews of State plan disapprovals, as provided for in
section 307(c) and section 307(d) (42 U.S.C. 3026(d)) of the Act are
performed by the Department Appeals Board in accordance with the
procedures set
[[Page 39620]]
forth in 45 CFR part 16. The DAB may refer an appeal to its Alternative
Dispute Resolution Division for mediation prior to making a decision.
Sec. 1321.41 When a disapproval decision is effective.
(a) The Assistant Secretary for Aging shall specify the effective
date for reduction and withholding of the State's grant upon a
disapproval decision from the Departmental Appeals Board. This
effective date may not be earlier than the date of the Departmental
Appeal Board's decision or later than the first day of the next
calendar quarter.
(b) A disapproval decision issued by the DAB represents the final
determination of the Assistant Secretary for Aging and shall remain in
effect unless reversed or stayed on judicial appeal, or until the
agency or the plan is changed to meet all Federal requirements, except
that the Assistant Secretary for Aging may modify or set aside the
decision before the record of the proceedings under this subpart is
filed in court.
Sec. 1321.43 How the State may appeal the Departmental Appeal Board's
decision.
A State may appeal the final decision of the Departmental Appeals
Board disapproving the State plan or plan amendment, finding of
noncompliance, or finding that a State agency does not meet the
requirements of this part to the U.S. Court of Appeals for the circuit
in which the State is located. The State shall file the appeal within
30 days of the Departmental Appeal Board's final decision.
Sec. 1321.45 How the Assistant Secretary for Aging may reallot the
State's withheld payments.
The Assistant Secretary for Aging may disburse funds withheld from
the State directly to any public or nonprofit private organization or
agency, or political subdivision of the State that has the authority
and capacity to carry out the functions of the State agency and submits
a State plan which meets the requirements of this part and which
contains an agreement to meet the non-Federal share requirements.
Sec. 1321.47 Conflicts of interest policies and procedures for State
agencies.
(a) State agencies must have policies and procedures regarding
conflicts of interest, in accordance with the Act and guidance as set
forth by the Assistant Secretary for Aging. These policies and
procedures must safeguard against conflicts of interest on the part of
the State, employees, and agents of the State who have responsibilities
relating to Title III programs, including area agencies on aging,
governing boards, advisory councils, staff, and volunteers. Conflicts
of interest policies and procedures must establish mechanisms to
identify, avoid, remove, and remedy conflicts of interest in a Title
III program at organizational and individual levels, including:
(1) Ensuring that State employees and agents administering Title
III programs do not have a financial interest in a Title III program;
(2) Removing and remedying actual, perceived, or potential
conflicts that arise due to an employee or agent's financial interest
in a Title III program;
(3) Establishing robust monitoring and oversight, including
periodic reviews, to identify conflicts of interest in a Title III
program;
(4) Ensuring that no individual, or member of the immediate family
of an individual, involved in administration or provision of a Title
III program has a conflict of interest;
(5) Requiring that other agencies that operate a Title III program
have policies in place to prohibit the employment or appointment of
Title III program decision-makers, staff, or volunteers with a conflict
that cannot be adequately removed or remedied;
(6) Requiring that a Title III program takes reasonable steps to
suspend or remove Title III program responsibilities of an individual
who has a conflict of interest, or who has an immediate family member
with a conflict of interest, which cannot be adequately removed or
remedied;
(7) Ensuring that no organization which provides a Title III
service is subject to a conflict of interest;
(8) Prohibiting the officers, employees, or agents of the Title III
program from soliciting or accepting gratuities, favors, or anything of
monetary value from grantees, contractors, and/or subrecipients, except
where policies and procedures allow for situations where the financial
interest is not substantial or the gift is an unsolicited item of
nominal value; and
(9) Establishing the actions the State agency will require a Title
III program to take in order to remedy or remove such conflicts, as
well as disciplinary actions to be applied for violations of such
standards by officers, employees, or agents of the Title III program.
(b) Individual conflicts include:
(1) An employee, or immediate member of an employee's family,
maintaining ownership, employment, consultancy, or fiduciary interest
in a Title III program organization or awardee when that employee or
immediate family member is in a position to derive personal benefit
from actions or decisions made in their official capacity.
(2) One or more conflicts between the private interests and the
official responsibilities of a person in a position of trust;
(3) One or more conflicts between competing duties; and
(4) Other conflicts of interest as identified in guidance as set
forth by the Assistant Secretary for Aging and/or by State agency
policies.
(c) Organizational conflicts include:
(1) One or more conflicts between competing duties, programs, and/
or services; and
(2) Other conflicts of interest as identified in guidance as set
forth by the Assistant Secretary for Aging and/or by State agency
policies.
Sec. 1321.49 Intrastate funding formula.
(a) The State agency of a State with multiple planning and service
areas, as part of its State plan, in accordance with guidelines issued
by the Assistant Secretary for Aging, using the best available data,
and after consultation with all area agencies on aging in the State,
shall develop and publish for review and comment by older persons,
family caregivers, other appropriate agencies and organizations, and
the general public, an intrastate funding formula for the allocation of
funds to area agencies on aging under Title III for supportive,
nutrition, evidence-based disease prevention and health promotion, and
family caregiver services prior to taking the steps as set forth in
Sec. 1321.33. The formula shall reflect the proportion among the
planning and service areas of persons age 60 and over in greatest
economic need or greatest social need with particular attention to low-
income minority individuals. A separate formula may be provided for the
evidence-based disease prevention and health promotion allocation to
target areas that are medically underserved and in which there are
large numbers of older individuals who have the greatest economic need
or greatest social need for such services. The State agency shall
review, update, and submit for approval to the Assistant Secretary for
Aging its formula as needed.
(b) The publication for review and comment required by the
preceding paragraph shall include:
(1) A descriptive Statement of the formula's assumptions and goals,
and the application of the definitions of greatest economic need or
greatest social need, including addressing the populations identified
pursuant to
[[Page 39621]]
Sec. 1321.27(d)(1), which includes the following components:
(i) A Statement that discloses if and how, prior to distribution
under the intrastate funding formula to the area agencies on aging,
funds are deducted from Title III funds for State plan administration,
disaster set-aside funds as set forth in Sec. 1321.99, and/or Long-
Term Care Ombudsman allocations;
(ii) A Statement that describes if a separate formula will be used
for evidence-based disease prevention and health promotion allocation;
and
(iii) A Statement of how the State's Nutrition Services Incentive
Program award will be distributed.
(2) A numerical mathematical Statement of the actual funding
formula to be used for all supportive, nutrition, evidence-based
disease prevention and health promotion, and family caregiver
allocations of Title III funds, including the separate numerical
mathematical Statement that may be provided for the evidence-based
disease prevention and health promotion allocation, which includes:
(i) A descriptive Statement of each factor and the weight or
percentage used for each factor; and
(ii) Definitions of the terms used in the numerical mathematical
statement;
(3) A listing of the population, economic, and social data to be
used for each planning and service area in the State;
(4) A demonstration of the allocation of funds, pursuant to the
funding formula, to each planning and service area in the State by Part
of Title III; and
(5) The source of the best available data used to allocate funding
through the intrastate funding formula, which may include:
(i) The most current U.S. Decennial Census results.
(ii) The most current and reliable American Community Survey
results; and/or
(iii) other high-quality data available to the State.
(c) In meeting the requirement in paragraph (a) of this section,
the intrastate funding formula may not allow for:
(1) The State to hold funds at the State level except as outlined
in Sec. 1321.49(b)(1)(i) above;
(2) Exceeding the State plan and area plan administration caps set
in the Act, as set forth at Sec. 1321.9(c)(2)(iv);
(3) Use of Title III-D funds for area plan administration;
(4) A State agency to directly provide Title III funds to any
entity other than a designated area agency on aging, with the exception
of State plan administration funds, Title III-B Ombudsman funds, and
disaster set-aside funds as described in Sec. 1321.99; or
(5) Any other use in conflict with the Act.
(d) In meeting the requirement in paragraph (b)(1)(iii) of this
section, the following apply:
(1) Cash must be promptly and equitably disbursed to recipients of
grants or contracts for nutrition projects under the Act;
(2) The Statement of distribution of grant funds and procedures for
determining any commodities election amount must be followed;
(3) States have the option to receive grant as cash and/or
agricultural commodities; and
(4) States may consult with the area agencies on aging to determine
the amount of the commodities election.
(e) In meeting the requirements in this section, the following
apply:
(1) Title VII funds are not required to be subject to the
intrastate funding formula;
(2) Any funds allocated for the Long-Term Care Ombudsman program
under Title III-B are not required to be subject to the intrastate
funding formula;
(3) The intrastate funding formula may provide for a separate
allocation of funds received under Title III-D for preventive health
services. In the award of such funds to selected planning and service
areas, the State agency shall give priority to areas of the State:
(i) Which are medically underserved; and
(ii) In which there are large numbers of individuals who have the
greatest economic need and greatest social need for such services,
including the populations the State agency identifies pursuant to Sec.
1321.27(d)(1).
(4) The State agency may determine the amount of funds available
for area plan administration prior to deducting Title III-B Ombudsman
funds and disaster set-aside funds as described in Sec. 1321.99.
(5) After deducting any State plan administration funds, Title III-
B Ombudsman funds, and disaster set-aside funds as described in Sec.
1321.99, the State agency must allocate all other Title III funding to
area agencies on aging designated to serve each planning and service
area.
(6) States may reallocate funding within the State when an area
agency on aging voluntarily or otherwise returns funds, subject to the
State agency's policies and procedures which must include the
following:
(i) If an area agency voluntarily returns funds, the area agency on
aging must provide evidence that its governing board or chief elected
official approves the return of funds;
(ii) Funds must be made available to all area agencies on aging who
request funds available for reallocation;
(iii) The intrastate funding formula shall be proportionally
adjusted based on area agencies on aging that request redistributed
allocations; and
(iv) Title III funds subject to reallocation may only be
reallocated to area agencies on aging via the proportionally adjusted
intrastate funding formula described in paragraph (a) of this section.
(f) The State agency shall submit its proposed intrastate funding
formula to the Assistant Secretary for Aging for prior approval as part
of a State plan or State plan amendment as set forth in Sec. 1321.33.
Sec. 1321.51 Single planning and service area states.
(a) Unless otherwise specified, the State agency in single planning
and service States must meet the requirements in the Act and subpart C
of this part, including maintaining an advisory council as set forth in
Sec. 1321.63.
(b) As part of their State plan submission, single planning and
service area states must provide a funds distribution plan which
includes:
(1) A descriptive Statement as to how the State determines the
geographical distribution of the Title III and Nutrition Services
Incentive Program funding;
(2) How the State targets the funding to reach individuals with
greatest economic need and greatest social need, with particular
attention to low-income minority older individuals;
(3) At the option of the State agency, a numerical/mathematical
Statement as a part of their funds distribution plan; and
(4) Justification if the State agency determines it meets
requirements to provide services directly where:
(i) As set forth in section 307(a)(8)(A) (42 U.S.C. 3026(a)(8)(A)),
no supportive services, except as set forth in paragraph (b)(4)(i)(B)
of this section, nutrition services, disease prevention and health
promotion, or family caregiver services will be directly provided by
the State agency, unless, in the judgment of the State agency:
(A) Provision of such services by the State agency is necessary to
assure an adequate supply of such services;
(B) Such services are directly related to such State agency's
administrative functions; or
(C) Such services may be provided more economically, and with
comparable quality, by such State agency.
[[Page 39622]]
(ii) The State agency may directly provide case management,
information and assistance services, and outreach.
(iii) Approval of the State agency to provide direct services may
only be granted for a maximum of the State plan period. For each time
that approval is granted to a State agency to provide direct services,
the State agency must demonstrate the State agency's efforts to
identify service providers prior to being granted a subsequent
approval.
(c) Single planning and service area states must adhere to use of
the funds distribution plan for Title III and Nutrition Services
Incentive Program funds within the State. If a single planning and
service area state revises their Title III funds distribution plan,
they may do so by:
(1) Following their policies and procedures to publish the updated
funds distribution plan for public review and comment; and
(2) Submitting the revised funds distribution plan for Assistant
Secretary for Aging approval prior to implementing the changes as noted
at Sec. 1321.33.
Sec. 1321.53 State agency Title III and Title VI coordination
responsibilities.
States must have policies and procedures that explain how they will
coordinate with any Title VI funded Tribal organization providing
services to eligible tribal elders and family caregivers. State
agencies may meet these requirements through a tribal consultation
policy that includes Title VI-funded aging services and programs.
Policies and procedures shall address:
(a) How the State's aging network, including area agencies on aging
and service providers, will provide outreach to tribal elders and
family caregivers regarding services for which they may be eligible
under Title III; and
(b) How the State's aging network, including area agencies on aging
and service providers, will coordinate with Title VI programs
including:
(1) Communication opportunities States will make available to Title
VI programs, such as meetings, email distribution lists, and public
hearings;
(2) Methods for collaboration on and sharing of program
information, including coordinating with area agencies if applicable;
and
(3) Processes for how Title VI programs may refer individuals who
are eligible for Title III services.
Subpart C--Area Agency Responsibilities
Sec. 1321.55 Mission of the area agency.
(a) The Act intends that the area agency on aging shall be the lead
on all aging issues on behalf of all older persons and family
caregivers in the planning and service area. The area agency shall
proactively carry out, under the leadership and direction of the State
agency, a wide range of functions including advocacy, planning,
coordination, inter-agency collaboration, information sharing,
monitoring, and evaluation. The area agency shall lead the development
or enhancement of comprehensive and coordinated community-based systems
in, or serving, each community in the planning and service area. These
systems shall be designed to assist older persons and family caregivers
in leading independent, meaningful, healthy, and dignified lives in
their own homes and communities.
(b) A comprehensive and coordinated community-based system
described in of this section shall:
(1) Have a point of contact where anyone may go or contact for
help, information or referral on any aging issue;
(2) Provide information on a range of available public and private
long-term care services and support options;
(3) Assure that these options are readily accessible to all older
persons and family caregivers, no matter what their income;
(4) Include a commitment of public, private, voluntary and personal
resources committed to supporting the system;
(5) Involve collaborative decision-making among public, private,
voluntary, faith-based, civic, and fraternal organizations, including
trusted leaders of communities in greatest economic need or greatest
social need, and older persons and family caregivers in the community;
(6) Offer special help or targeted resources for the most
vulnerable older persons, family caregivers, and those in danger of
losing their independence;
(7) Provide effective referral from agency to agency to assure that
information and/or assistance is provided, no matter how or where
contact is made in the community;
(8) Evidence sufficient flexibility to respond with appropriate
individualized assistance, especially for vulnerable older persons or
family caregivers;
(9) Be tailored to the specific nature of the community and the
needs of older adults in the community; and
(10) Have a board of directors comprised of leaders in the
community, including leaders from groups identified as in greatest
economic need and greatest social need, who have the respect, capacity
and authority necessary to convene all interested persons, assess
needs, design solutions, track overall success, stimulate change, and
plan community responses for the present and for the future.
(c) The resources made available to the area agency on aging under
the Act shall be used consistent with the definition of area plan
administration as set forth in Sec. 1321.3 to finance those activities
necessary to achieve elements of a community based system set forth in
paragraph (b) of this section and consistent with the requirements for
provision of direct services as set forth in Sec. Sec. 1321.85 through
1321.93.
(d) The area agency may not engage in any activity which is
inconsistent with its statutory mission prescribed in the Act or
policies prescribed by the State under Sec. 1321.9.
Sec. 1321.57 Organization and staffing of the area agency.
(a) An area agency may be either:
(1) An agency whose single purpose is to administer programs for
older persons and family caregivers; or
(2) A separate organizational unit within a multi-purpose agency
which functions as the area agency on aging. Where the State agency
designates a separate organizational unit of a multipurpose agency that
has previously been serving as an area agency, the State agency action
shall not be subject to section 305(b)(5)(B) of the Act (42 U.S.C.
3025(b)(5)(B)).
(b) The area agency, once designated, is responsible for providing
for adequate and qualified staff to facilitate the performance of the
functions as set forth in this part. Such functions, except for
provision of direct services, are considered to be area plan
administration functions.
(c) The designated area agency shall continue to function in that
capacity until either:
(1) The State agency withdraws the designation of the area agency
as provided in Sec. 1321.21(a)(1) through (5); or
(2) The area agency informs the State agency that it no longer
wishes to carry out the responsibilities of an area agency as provided
in Sec. 1321.21(a)(6).
Sec. 1321.59 Area agency policies and procedures.
(a) The area agency on aging shall develop policies and procedures
in compliance with State policies and procedures, including those
required under Sec. 1321.9, governing all aspects of programs operated
under this part, including those related to conflict of interest, and
be in alignment with the Act and guidance as set forth by the
[[Page 39623]]
Assistant Secretary for Aging. These policies and procedures shall be
developed in consultation with other appropriate parties in the
planning and service area.
(b) The policies and procedures developed by the area agency shall
address the manner in which the area agency will monitor the
programmatic and fiscal performance of all programs, direct service
providers, and activities initiated under this part for quality and
effectiveness. Quality monitoring and measurement results are
encouraged to be publicly available in a format that may be understood
by older persons, family caregivers, and their families.
(c) The area agency is responsible for enforcement of these
policies and procedures.
(d) The area agency may not delegate to another agency the
authority to award or administer funds under this part.
Sec. 1321.61 Advocacy responsibilities of the area agency.
(a) The area agency shall serve as the public advocate for the
development or enhancement of comprehensive and coordinated community-
based systems of services in each community throughout the planning and
service area.
(b) In carrying out this responsibility, the area agency shall:
(1) Monitor, evaluate, and, where appropriate, comment on policies,
programs, hearings, levies, and community actions which affect older
persons and family caregivers;
(2) Solicit comments from the public on the needs of older persons
and family caregivers;
(3) Represent the interests of older persons and family caregivers
to local level and executive branch officials, public and private
agencies or organizations;
(4) Consult with and support the State's long-term care ombudsman
program; and
(5) Coordinate with public and private organizations, including
units of general purpose local government to promote new or expanded
benefits and opportunities for older persons and family caregivers.
(c) Each area agency on aging shall undertake a leadership role in
assisting communities throughout the planning and service area to
target resources from all appropriate sources to meet the needs of
older persons and family caregivers with greatest economic need or
greatest social need, with particular attention to low-income minority
individuals. Such activities may include location of services and
specialization in the types of services most needed by these groups to
meet this requirement. However, the area agency shall not permit a
grantee or contractor under this part to employ a means test for
services funded under this part.
(d) No requirement in this section shall be deemed to supersede a
prohibition contained in the Federal appropriation on the use of
Federal funds to lobby the Congress; or the lobbying provision
applicable to private nonprofit agencies and organizations contained in
OMB Circular A-122.
Sec. 1321.63 Area agency advisory council.
(a) Functions of council. The area agency shall establish an
advisory council. The council shall carry out advisory functions which
further the area agency's mission of developing and coordinating
community-based systems of services for all older persons and family
and older relative caregivers in the planning and service area. The
council shall advise the agency relative to:
(1) Developing and administering the area plan;
(2) Ensuring the plan is available to older individuals, family
caregivers, service providers, and the general public;
(3) Conducting public hearings;
(4) Representing the interest of older persons and family
caregivers; and
(5) Reviewing and commenting on community policies, programs and
actions which affect older persons and family caregivers with the
intent of assuring maximum coordination and responsiveness to older
persons and family caregivers.
(b) Composition of council. The council shall include individuals
and representatives of community organizations from or serving the
planning and service area who will help to enhance the leadership role
of the area agency in developing community-based systems of services
targeting those in greatest economic need and greatest social need. The
advisory council shall be made up of:
(1) More than 50 percent older persons, including minority
individuals who are participants or who are eligible to participate in
programs under this part, with efforts to include those identified as
in greatest economic need or greatest social need in Sec.
1321.65(b)(2);
(2) Representatives of older persons;
(3) Family caregivers, including older relative caregivers;
(4) Representatives of health care provider organizations,
including providers of veterans' health care (if appropriate);
(5) Representatives of service providers, which may include legal
assistance, nutrition, evidence-based disease prevention and health
promotion, caregiver, long-term care ombudsman, and other service
providers;
(6) Persons with leadership experience in the private and voluntary
sectors;
(7) Local elected officials;
(8) The general public; and
(9) As available:
(i) Representatives from Indian Tribes, Pueblos, or tribal aging
programs; and
(ii) Older relative caregivers, including kin and grandparent
caregivers of children or adults age 18 to 59 with a disability.
(c) Review by advisory council. The area agency shall submit the
area plan and amendments for review and comment to the advisory council
before it is transmitted to the State agency for approval.
Sec. 1321.65 Submission of an area plan and plan amendments to the
State for approval.
(a) The area agency shall submit the area plan on aging and
amendments to the State agency for approval following procedures
specified by the State agency in the State policies prescribed by Sec.
1321.9.
(b) State policies and procedures regarding area plan requirements
will at a minimum address the following:
(1) Content, duration, and format;
(2) That the area agency shall identify populations within the
planning and service area at greatest economic need and greatest social
need, which shall include the following populations:
(i) Persons with physical and mental disabilities;
(ii) Persons with language barriers;
(iii) Members of religious minorities;
(iv) Lesbian, gay, bisexual, transgender, queer, and intersex
(LGBTQI+) persons;
(v) Persons living with HIV or AIDS;
(vi) Persons living with chronic conditions;
(vii) Persons living with housing instability, food insecurity,
lack of transportation, or utility assistance needs;
(viii) Persons with interpersonal safety concerns;
(ix) Persons who live in rural areas;
(x) Persons who experience cultural, social, or geographical
isolation caused by racial or ethnic status;
(xi) Native American persons;
(xii) Persons otherwise adversely affected by persistent poverty or
inequality as defined by the State agency and/or area agency on aging
that restricts the ability of an individual to perform normal daily
tasks or threatens the capacity of the individual to live
independently; and
[[Page 39624]]
(xiii) As specified in guidance as set forth by the Assistant
Secretary for Aging.
(3) Assessment and evaluation of unmet need, such that each area
agency shall submit objectively collected and statistically valid data
with evaluative conclusions concerning the unmet need for supportive
services, nutrition services, evidence-based disease prevention and
health promotion, family caregiver support, and multipurpose senior
centers. The evaluations for each area agency shall consider all
services in these categories regardless of the source of funding for
the services;
(4) Public participation specifying mechanisms to obtain the
periodic views of older persons, family caregivers, service providers,
and the public with a focus on those on those in greatest economic need
and greatest social need, including:
(i) A minimum time period for public review and comment on area
plans and area plan amendments; and
(ii) Ensuring the documents noted in (i) and final area plans and
amendments are accessible in a public location, as well as available in
print by request.
(5) The services, including a definition of each type of service;
the number of individuals to be served; the type and number of units to
be provided; and corresponding expenditures proposed to be provided
with funds under the Act and related local public sources under the
area plan;
(6) Plans for how direct services funds under the Act will be
distributed within the planning and service area, in order to address
populations identified as in greatest social need and greatest economic
need, as identified in Sec. 1321.27(d)(1);
(7) Process for determining whether the area agency meets
requirements to provide services directly where:
(i) As set forth in section 307(a)(8)(A) (42 U.S.C. 3027(a)(8)(A)),
no supportive services, nutrition services, disease prevention and
health promotion, or family caregiver services will be directly
provided by an area agency on aging in the State, unless, in the
judgment of the State agency--
(A) Provision of such services by the area agency on aging is
necessary to assure an adequate supply of such services;
(B) Such services are directly related to such area agency on
aging's administrative functions; or
(C) Such services may be provided more economically, and with
comparable quality, by such area agency on aging.
(ii) At its discretion, the State agency may waive the conditions
set forth in Sec. 1321.65(b)(7)(i) and allow area agencies on aging to
directly provide the supportive services of case management,
information and assistance services, and outreach without additional
restriction.
(iii) Approval of the area agency to provide direct services shall
only be granted for a maximum of the area plan period. For each time
approval is granted to an area agency to provide direct services, the
area agency must demonstrate the area agency's efforts to identify
service providers prior to being granted a subsequent approval.
(8) Minimum adequate proportion requirements, as identified in the
approved State plan as set forth in Sec. 1321.27;
(9) Requirements for program development and coordination
activities as set forth in Sec. 1321.27(h), if allowed by the State
agency;
(10) If the area agency requests to allow Title III-C-1 funds to be
used as set forth in Sec. 1321.87(a)(1)(i) through (iii), it must
provide the following information to the State agency:
(i) Evidence, using participation projections based on existing
data, that provision of such meals will enhance and not diminish the
congregate meals program, and a commitment to monitor impact on
congregate meals program participation;
(ii) Description of how provision of such meals will be targeted to
reach those populations identified as in greatest economic need and
greatest social need;
(iii) Description of the eligibility criteria for service
provision;
(iv) Evidence of consultation with nutrition and other direct
services providers, other stakeholders, and the general public
regarding the need for and provision of such meals; and
(v) Description of how provision of such meals will be coordinated
with nutrition and other direct services providers and other
stakeholders.
(11) Initial submission and amendments;
(12) Approval by the State agency; and
(13) Appeals regarding area plans on aging.
(c) Area plans shall incorporate services which address the
incidence of hunger, food insecurity and malnutrition; social
isolation; and physical and mental health conditions.
(d) Pursuant to section 306(a)(16) of the Act, area plans shall
provide, to the extent feasible, for the furnishing of services under
this Act, through self-direction.
(e) Area plans on aging shall develop objectives that coordinate
with and reflect the State Plan goals for services under the Act.
Sec. 1321.67 Conflicts of interest policies and procedures for Area
Agencies on Aging.
(a) The area agency must have policies and procedures regarding
conflicts of interest in accordance with the Act, guidance as set forth
by the Assistant Secretary for Aging, and State policies and procedures
as set forth at Sec. 1321.47. These policies and procedures must
safeguard against conflicts of interest on the part of the area agency,
area agency employees, governing board and advisory council members,
and awardees who have responsibilities relating to the area agency's
grants and contracts. Conflicts of interest policies and procedures
must establish mechanisms to avoid both actual and perceived conflicts
of interest and to identify, remove, and remedy any existing or
potential conflicts of interest at organizational and individual
levels, including:
(1) Reviewing service utilization and financial incentives to
ensure agency employees, governing board and advisory council members,
grantees, contractors, and other awardees who serve multiple roles,
such as assessment and service delivery, are appropriately stewarding
Federal resources while fostering services to enhance access to
community living;
(2) Ensuring that the area agency on aging employees and agents
administering Title III programs do not have a financial interest in
Title III programs;
(3) Complying with 45 CFR 1324.21 regarding the Ombudsman program,
as appropriate;
(4) Removing and remedying any actual, perceived, or potential
conflict between the area agency on aging and the area agency on aging
employee or contractor's financial interest in a Title III program;
(5) Establishing robust monitoring and oversight, including
periodic reviews, to identify conflicts of interest in the Title III
program;
(6) Ensuring that no individual, or member of the immediate family
of an individual, involved in Title III programs has a conflict of
interest;
(7) Requiring that agencies to which the area agency provides Title
III funds have policies in place to prohibit the employment or
appointment of Title III program decision makers, staff, or volunteers
with conflicts that cannot be adequately removed or remedied;
(8) Requiring that Title III programs take reasonable steps to
refuse, suspend
[[Page 39625]]
or remove Title III program responsibilities of an individual who has a
conflict of interest, or who has a member of the immediate family with
a conflict of interest, that cannot be adequately removed or remedied;
(9) Complying with the State agency's periodic review and
identification of conflicts of the Title III program;
(10) Prohibiting the officers, employees, or agents of the Title
III program from soliciting or accepting gratuities, favors, or
anything of monetary value from grantees, contractors, and/or
subrecipients, except where policies and procedures allow for
situations where the financial interest is not substantial or the gift
is an unsolicited item of nominal value; and
(11) Establishing the actions the area agency will require Title
III programs to take in order to remedy or remove such conflicts, as
well as disciplinary actions to be applied for violations of such
standards by officers, employees, or agents of the Title III program.
(b) [Reserved]
Sec. 1321.69 Area Agency on Aging Title III and Title VI coordination
responsibilities.
(a) For planning and service areas where there are Title VI
programs, the area agency's policies and procedures must explain how
the area agency's aging network, including local service providers,
will coordinate with Title VI programs. Such policies and procedures
must at a minimum address:
(1) How outreach will be provided to tribal elders and family
caregivers regarding services for which they may be eligible under
Title III;
(2) The communication opportunities the area agency will make
available to Title VI programs, such as meetings, email distribution
lists, and public hearings;
(3) The methods for collaboration on and sharing of program
information and changes;
(4) How Title VI programs may refer individuals who are eligible
for Title III services; and
(5) How services will be provided in a culturally appropriate
manner.
(b) Policies and procedures may also address:
(1) Opportunities to serve on area agency advisory councils,
workgroups, and boards, and
(2) Opportunities to receive notice of Title III and other funding
opportunities via the area agency.
Subpart D--Service Requirements
Sec. 1321.71 Purpose of services allotments under Title III.
(a) Title III of the Act authorizes the distribution of Federal
funds to the State agency on aging for the following categories of
services:
(1) Supportive services;
(2) Nutrition services;
(3) Evidence-based disease prevention and health promotion
services; and
(4) Family caregiver support services.
(b) Funds authorized under these categories are for the purpose of
assisting the State agency and its area agencies to develop, provide,
or enhance for older persons and family caregivers comprehensive and
coordinated community-based direct services and systems.
(c) Except for Ombudsman services, State plan administration,
disaster assistance as noted at Sec. Sec. 1321.99 through 101, or as
otherwise allowed in the Act, State agencies on aging with multiple
planning and service areas will award the funds made available under of
this section to designated area agencies on aging according to the
approved intrastate funding formula as set forth in Sec. 1321.9.
(d) Single planning and service area states shall award funds by
grant or contract to community services provider agencies and
organizations for direct services to older persons and family
caregivers in, or serving, communities throughout the planning and
service area, except as set forth in Sec. 1321.51(b)(4).
(e) Except where the State agency approves the area agency to
provide direct services, as set forth in Sec. 1321.65(b)(7), after
subtracting funds for area plan administration as set forth in Sec.
1321.9(c)(2)(iv)(B) and program development and coordination
activities, if allowed by the State agency, as set forth in Sec.
1321.27(h), area agencies shall award these funds by grant or contract
to community services provider agencies and organizations for direct
services to older persons and family caregivers in, or serving,
communities throughout the planning and service area.
Sec. 1321.73 Policies and procedures.
(a) The area agency on aging and/or local service provider shall
ensure the development and implementation of policies and procedures in
accordance with State agency policies and procedures, including those
required as set forth in Sec. 1321.9. The State agency may allow for
policies and procedures to be developed by the subrecipient(s), except
as set forth at Sec. 1321.9(a) and Sec. 1321.9(c)(2)(xi) and where
otherwise specified.
(b) The area agency on aging and/or local service provider will
provide the State agency in a timely manner, with statistical and other
information which the State agency requires in order to meet its
planning, coordination, evaluation and reporting requirements
established by the State under Sec. 1321.9;
(c) The State agency and/or area agencies on aging must develop an
independent qualitative and quantitative monitoring process ensuring
the quality and effectiveness of services regarding meeting participant
needs, the goals described within the State and/or area plan, and State
and local requirements, as well as conflicts of interest policies and
procedures. Quality monitoring and measurement results are encouraged
to be made available to the public in plain language format designed to
support and provide information and choice among persons and families
receiving services.
Sec. 1321.75 Confidentiality and disclosure of information.
(a) State agencies and area agencies on aging shall have procedures
to protect the confidentiality of information about older persons and
family caregivers collected in the conduct of their responsibilities.
The procedures shall ensure that no information about an older person
or family caregiver, or obtained from an older person or family
caregiver by a service provider or the State or area agencies, is
disclosed by the provider or agency in a form that identifies the
person without the informed consent of the person or of their legal
representative, unless the disclosure is required by court order, or
for program monitoring and evaluation by authorized Federal, State, or
local monitoring agencies.
(b) A State agency, area agency on aging or other contracting or
granting or auditing agency may not require a provider of long-term
care ombudsman services under this part to reveal any information that
is protected by disclosure provisions in 45 CFR 1324, subpart A--State
Long-Term Care Ombudsman Program. State agencies must comply with
confidentiality and disclosure of information provisions as directed in
45 CFR 1324, as appropriate.
(c) A State or area agency on aging may not require a provider of
legal assistance under this part to reveal any information that is
protected by attorney client privilege.
(d) State agencies must have policies and procedures that ensure
that entities providing services under this title promote the rights of
each older
[[Page 39626]]
individual who receives such services. Such rights include the right to
confidentiality of records relating to such individual.
(e) State agencies' policies and procedures must explain that
individual information and records may be shared with other State and
local agencies, community-based organizations, and health care
providers and payers in order to provide services.
(f) State agencies' policies and procedures must comply with all
applicable Federal laws, codes, rules, and regulations, including the
Health Insurance and Portability and Accountability Act (HIPAA), as
well as guidance as the State determines, for the collection, use, and
exchange of both Personal Identifiable Information (PII) and Personal
Health Information (PHI) in the provision of Title III services under
the Act.
Sec. 1321.77 Purpose of services--person- and family-centered,
trauma-informed.
(a) Services must be provided to older adults and family caregivers
in a manner that is person-centered, trauma-informed, and culturally
sensitive. Services should be responsive to their interests, physical
and mental health, social and cultural needs, available supports, and
desire to live where and with whom they choose.
(b) Services should, as appropriate, provide older adults and
family caregivers with the opportunity to develop a person-centered
plan that is led by the individual or, if applicable, by the individual
and the individual's authorized representative. Services should be
incorporated into existing person-centered plans, as appropriate.
(c) State and area agencies and service providers should provide
training to staff and volunteers on person-centered and trauma-informed
service provision.
Sec. 1321.79 Responsibilities of service providers under State and
area plans.
As a condition for receipt of funds under this part, each State
agency and/or area agency on aging shall assure that providers of
services shall:
(a) Specify how the provider intends to satisfy the service needs
of those identified as in greatest economic need or greatest social
need, with a focus on low-income minority individuals in the area
served, including attempting to provide services to low-income minority
individuals at least in proportion to the number of low-income minority
older persons and family caregivers in the population serviced by the
provider;
(b) Provide recipients with an opportunity to contribute to the
cost of the service as provided in Sec. 1321.9(c)(2)(x) or Sec.
1321.9(c)(2)(xi);
(c) Pursuant to section 306(a)(16) of the Act (42 U.S.C.
3026(a)(16)), provide, to the extent feasible, for the furnishing of
services under this Act through self-direction.
(d) With the consent of the older person, or, if there is one,
their legal representative, or in accordance with local adult
protective services requirements, bring to the attention of adult
protective services or other appropriate officials for follow-up,
conditions or circumstances which place the older person, or the
household of the older person, in imminent danger;
(e) Where feasible and appropriate, make arrangements for the
availability of services to older persons and family caregivers in
weather-related and other emergencies;
(f) Assist participants in taking advantage of benefits under other
programs; and
(g) Assure that all services funded under this part are coordinated
with other appropriate services in the community, and that these
services do not constitute an unnecessary duplication of services
provided by other sources.
Sec. 1321.81 Client eligibility for participation.
(a) An individual must be age 60 or older at the time of service to
be eligible to participate in services under the Act, unless the Act
otherwise provides an explicit exception. Exceptions are limited to the
following specific services:
(1) Nutrition services:
(i) Services shall be available to spouses of any age of older
persons;
(ii) Services may be available to:
(A) A person with a disability who lives with an adult age 60 or
older or who resides in a housing facility that is primarily occupied
by older adults at which congregate meals are served; and
(B) A volunteer during meal hours
(2) Family caregiver support services for:
(i) Adults caring for older adults or individuals of any age with
Alzheimer's or related disorder;
(ii) Older relative caregivers age 55 or older who are caring for
children and are not the biological or adoptive parent of the child,
where older relative caregivers shall no longer be eligible for
services under this part when the child reaches 18 years of age; or
(iii) Older relative caregivers age 55 or older who are caring for
individuals age 18 to 59 with disabilities and who may be of any
relationship, including the biological or adoptive parent.
(3) Services such as information and assistance and public
education, where recipients of information may not be age 60 or older,
but the information is targeted to those who are age 60 or older and/or
benefits those who are age 60 or older.
(b) States, area agencies on aging, and local service providers may
develop further eligibility requirements for implementation of services
for older adults and family caregivers, as long as they do not conflict
with the Act, this part, or guidance as set forth by the Assistant
Secretary for Aging. Such requirements may include:
(1) Assessment of greatest social need;
(2) Assessment of greatest economic need;
(3) Assessment of functional and support need;
(4) Geographic boundaries;
(5) Limitations on number of persons that may be served;
(6) Limitations on number of units of service that may be provided;
(7) Limitations due to availability of staff/volunteers;
(8) Limitations to avoid duplication of services; and
(9) Specification of settings where services shall or may be
provided.
Sec. 1321.83 Client and service priority.
(a) The State agency and/or area agency shall ensure service to
those identified as members of priority groups through assessment of
local needs and resources.
(b) The State agency and/or area agency shall identify criteria for
being given priority in the delivery of services under Title III, Parts
B, C and D, in accordance with the Act and guidance as set forth by the
Assistant Secretary for Aging.
(c) The State agency and/or area agency shall identify criteria for
being given priority in the delivery of services under Title III, Part
E, in accordance with the Act and guidance as set forth by the
Assistant Secretary for Aging to include:
(1) caregivers who are older individuals with greatest social need,
and older individuals with greatest economic need (with particular
attention to low-income older individuals);
(2) caregivers who provide care for individuals with Alzheimer's
disease and related disorders with neurological and organic brain
dysfunction; and
(3) when serving older relative caregivers, older relative
caregivers of children with severe disabilities or individuals with
severe disabilities shall be given priority.
Sec. 1321.85 Supportive services.
(a) Supportive services are community-based interventions set forth
[[Page 39627]]
in the Act under Title III Part B, section 321 (42 U.S.C. 3030d) which
meet standards established by the Assistant Secretary for Aging. They
include in-home supportive services, access services, which may include
multipurpose senior centers, and legal services.
(b) State agencies may allow use of Title III, Part B funds for
acquiring, altering or renovating, or constructing facilities to serve
as multipurpose senior centers, in accordance with guidance as set
forth by the Assistant Secretary for Aging.
(c) For those Title III, Part B services intended to benefit family
caregivers, such as those provided under section 321(a)(6)(C) (42
U.S.C. 3030d(a)(6)(C)), section 321(a)(19) (42 U.S.C. 3030d(a)(19)),
and section 321(a)(21) (42 U.S.C. 3030d(a)(21)), State and area
agencies shall ensure that there is coordination and no inappropriate
duplication of such services available under Title III-E.
(d) All funds provided under Title III-B of the Act must be
distributed within a State pursuant to Sec. 1321.49 or Sec. 1321.51.
Sec. 1321.87 Nutrition services.
(a) Nutrition services are community-based interventions as set
forth in Title III, Part C of the Act, and as further defined by the
Assistant Secretary for Aging. Nutrition services include congregate
meals, home-delivered meals, nutrition education, nutrition counseling,
and other nutrition services.
(1) Congregate Meals are meals provided under Title III C-1 by a
qualified nutrition service provider to eligible individuals and
consumed while congregating virtually or in-person, except where:
(i) If included as part of an approved State plan as set forth in
Sec. 1321.27 or State plan amendment as set forth in Sec. 1321.31(a),
and area plan or plan amendment as set forth in Sec. 1321.65 and to
complement the congregate meals program, shelf-stable, pick-up, carry-
out, drive-through, or similar meals may be provided under Title III C-
1;
(ii) Meals provided as set forth in (A) shall:
(A) Not exceed 20 percent of the funds expended by the State agency
under Title III C-1;
(B) Not exceed 20 percent of the funds expended by any area agency
on aging under Title III C-1;
(iii) Meals provided as set forth in (i) may be provided to
complement the congregate meal program:
(A) During disaster or emergency situations affecting the provision
of nutrition services;
(B) To older individuals who have an occasional need for such meal;
and/or
(C) To older individuals who have a regular need for such meal,
based on an individualized assessment, when targeting services to those
in greatest economic need and greatest social need.
(2) Home-delivered meals are meals provided under Title III-C-2 by
a qualified nutrition service provider to eligible individuals and
consumed at their residence or otherwise outside of a congregate
setting, as organized by a service provider under the Act. Meals may be
provided via home delivery, pick-up, carry-out or drive-through, or
through other service as determined by the plan.
(i) Eligibility criteria for home-delivered meals may include
consideration of an individual's ability to leave home unassisted,
ability to shop for and prepare nutritious meals, degree of disability,
or other relevant factors pertaining to their need for the service,
including social and economic need.
(ii) Home-delivered meals service providers may encourage meal
participants to attend congregate meal sites and other health and
wellness activities, as feasible, based on a person-centered approach
and local service availability.
(3) Nutrition education is information provided under Title III-C-1
or 2 which provides individuals with the knowledge and skills to make
healthy food and beverage choices. Congregate and home-delivered
nutrition services shall provide nutrition education, as appropriate,
based on the needs of meal participants.
(4) Nutrition counseling is a service provided under Title III-C-1
or 2 which must align with the Nutrition Care Process of the Academy
for Nutrition and Dietetics. Congregate and home-delivered nutrition
services shall provide nutrition counseling, as appropriate, based on
the needs of meal participants, and the availability of resources and
of expertise of a Registered Dietitian Nutritionist.
(5) Other Nutrition Services include additional services provided
under Title III-C-1 or 2 that may be provided to meet nutritional needs
or preferences of eligible participants, such as weighted utensils,
supplemental foods, oral nutrition supplements, or groceries.
(b) State and/or area agency policies and procedures shall define
how the availability of meals five or more days per week is determined
by taking into consideration availability of resources, the community's
need for nutrition services as described in the State and area plan,
and whether the decision will be made by each nutrition provider or
meal site within a planning and service area.
(c) All funds provided under Title III-C of the Act must be
distributed within a State pursuant to Sec. 1321.49 or Sec. 1321.51.
(d) Nutrition Services Incentive Program allocations are available
to States and territories that provide nutrition services where:
(1) Nutrition Services Incentive Program allocation amounts are
based on the number of meals reported by the State agency which meet
the following requirements:
(i) The meal is served to an individual who is eligible to receive
services under the Act;
(ii) The meal is served to an individual who has not been means-
tested to receive the meal;
(iii) The meal is served to an individual who has been provided the
opportunity to provide a voluntary contribution to the cost of service;
(iv) The meal meets the other requirements of the Act, including
that the meal meets the Dietary Guidelines for Americans and Dietary
Reference Intakes as set forth in section 339 (42 U.S.C. 3030g-22); and
(v) The meal is served by an agency that has a grant or contract
with a State agency or area agency.
(2) The State agency may choose to receive their Nutrition Services
Incentive Program grant as cash, commodities, or a combination of cash
and commodities.
(3) Nutrition Services Incentive Program funds may only be used to
purchase domestically-produced foods used in a meal as set forth under
the Act.
(4) Nutrition Services Incentive Program funds are distributed
within a State pursuant to Sec. 1321.49(b)(1)(iii) and (d) or Sec.
1321.51(b)(1).
Sec. 1321.89 Evidence-based disease prevention and health promotion
services.
(a) Evidence-based disease prevention and health promotion services
programs are community-based interventions as set forth in Title III,
Part D of the Act, that have been proven to improve health and well-
being and/or reduce risk of injury, disease, or disability among older
adults. All programs provided using these funds must be evidence-based
and must meet the Act's requirements and guidance as set forth by the
Assistant Secretary for Aging.
(b) All funds provided under Title III-D of the Act must be
distributed within a State pursuant to Sec. 1321.49 or Sec. 1321.51.
[[Page 39628]]
Sec. 1321.91 Family caregiver support services.
(a) Family caregiver support services are community-based
interventions set forth in Title III, Part E of the Act, which meet
standards set forth by the Assistant Secretary for Aging and which may
be informed through the use of an evidence-informed or evidence-based
caregiver assessment, including:
(1) Information to family caregivers about available services via
public education;
(2) Assistance to family caregivers in gaining access to the
services through:
(i) Individual information and assistance, or
(ii) Case management or care coordination;
(3) Individual counseling, organization of support groups, and
caregiver training to assist family caregivers in those areas in which
they provide support, including health, nutrition, complex medical
care, and financial literacy, and in making decisions and solving
problems relating to their caregiving roles;
(4) Respite care to enable family caregivers to be temporarily
relieved from their caregiving responsibilities; and
(5) Supplemental services, on a limited basis, to complement the
care provided by family caregivers. States and AAAs shall define
``limited basis'' for supplemental services and may consider limiting
units, episodes or expenditure amounts when making this determination.
(b) State agencies shall ensure that each of the services
authorized under this part are available Statewide.
(c) To provide services listed in paragraphs (a)(4) and (5) of this
section to family caregivers of adults aged 60 and older or of
individuals of any age with Alzheimer's disease or a related disorder,
the older individual for whom they are caring must be determined to be
functionally impaired because the individual:
(1) Is unable to perform at least two activities of daily living
without substantial assistance, including verbal reminding, physical
cueing, or supervision;
(2) At the option of the State, is unable to perform at least three
such activities without such assistance; or
(3) Due to a cognitive or other mental impairment, requires
substantial supervision because the individual poses a serious health
or safety hazard to themself or others.
(d) All funds provided under Title III-E of the Act must be
distributed within a State pursuant to Sec. 1321.49 or Sec. 1321.51.
Sec. 1321.93 Legal assistance.
(a) General--Definition. (1) The provisions and restrictions in
this section apply to legal assistance funded by and provided pursuant
to the Act.
(2) Legal assistance means legal advice and/or representation
provided by an attorney to older individuals with economic or social
needs, per section 102(33) of the Act (42 U.S.C. 3002(33)). Legal
assistance may include, to the extent feasible, counseling, or other
appropriate assistance by a paralegal or law student under the direct
supervision of an attorney, and counseling or representation by a non-
lawyer as permitted by law.
(b) State Agency on Aging requirements. (1) Under section
307(a)(11) of the Act (42 U.S.C. 3027(a)(11)), the roles and
responsibilities of the State agency shall include assurances for the
provision of legal assistance in the State Plan as follows:
(i) Legal assistance, to the extent practicable, supplements and
does not duplicate or supplant legal services provided with funding
from other sources, including grants made by the Legal Services
Corporation;
(ii) Legal assistance supplements existing sources of legal
services through focusing legal assistance delivery and provider
capacity in the specific areas of law affecting older adults with
greatest economic need or greatest social need;
(iii) Reasonable efforts will be made to maintain existing levels
of legal assistance for older individuals;
(iv) Advice, training, and technical assistance support for the
provision of legal assistance for older adults will be made available
to legal assistance providers, as provided in Sec. 1324.303 and
section 420(a)(1) of the Act (42 U.S.C. 3032i(a)(1));
(v) The State agency in single planning and service area states or
area agencies on aging in States with multiple planning and service
areas shall award, through contract funds, only to legal assistance
providers that meet the standards and requirements as set forth in this
section and section (c); and
(vi) Attorneys and personnel under the supervision of attorneys
providing legal assistance shall adhere to the applicable Rules of
Professional Conduct including the obligation to preserve the attorney-
client privilege.
(2) As set forth in section 307(a)(2)(C) of the Act (42 U.S.C.
3027(a)(2)(C)) and Sec. 1321.27(i)(3), the State agency shall
designate the minimum proportion of Title III-B funds and require the
expenditure of at least that sum by each area agency in States with
multiple planning and service areas or the State agency in States with
a single planning and service area for the purpose of procuring
contract(s) for legal assistance.
(3) The State agency in States with a single planning and service
area shall meet the requirements for area agencies on aging as set
forth in Sec. 1321.93(c).
(c) Area Agency on Aging requirements. (1) Adequate proportion
funding. The area agency on aging shall award at a minimum the required
adequate proportion of Title III-B funds designated by the State agency
to procure legal assistance for older residents of the planning and
service area as set forth in Sec. 1321.27 and Sec. 1321.65.
(2) Standards for selection of legal assistance providers. Area
agencies on aging shall adhere to the following standards in selecting
legal assistance providers:
(i) The area agency on aging must select and procure through
contract the legal assistance provider or providers best able to
provide legal assistance as provided in this paragraph (c)(2) and
paragraphs (d) through (f) of this section; and
(ii) The area agency on aging must select the legal assistance
provider(s) that best demonstrate the capacity to conduct legal
assistance, which means having the requisite expertise and staff to
fulfill the requirements of the Act, these regulations, and guidance as
set forth by the Assistant Secretary for Aging for provision of legal
assistance.
(d) Standards for legal assistance provider selection. Selected
legal assistance providers shall exhibit the capacity to:
(1) Retain staff with expertise in specific areas of law affecting
older persons with economic or social need, including public benefits,
resident rights, and alternatives to institutionalization; and
(2) Demonstrate expertise in specific areas of law that are given
priority in the Act, including income and public entitlement benefits,
health care, long-term care, nutrition, housing, utilities, protective
services, abuse, neglect, age discrimination, and defense of
guardianship.
(i) Defense of guardianship means advice to and representation of
proposed protected persons and protected persons to divert them from
guardianship to less restrictive, more person-directed forms of
decisional support whenever possible, to oppose appointment of a
guardian in favor of such less restrictive decisional supports,
[[Page 39629]]
to seek limitation of guardianship and to seek revocation of
guardianship;
(ii) Defense of guardianship includes:
(A) Representation to maintain the rights of individuals at risk of
guardianship, assistance removing or limiting an existing guardianship,
or assistance to preserve or restore an individual's rights or
autonomy. A legal assistance provider(s) shall not represent a
petitioner for imposition of a guardianship except in limited
circumstances involving guardianship proceedings of older individuals
who seek to become guardians, when no other alternatives to
guardianship are appropriate, and only if other adequate representation
is unavailable in the proceedings; and
(B) Representation to promote use of least-restrictive alternatives
to guardianship to preserve or restore an individual's rights and or
autonomy.
(iii) Provide effective administrative and judicial advocacy in the
areas of law affecting older persons with greatest economic need or
greatest social need;
(iv) Support other advocacy efforts, for example, the Long-Term
Care Ombudsman Program, including requiring a memorandum of agreement
between the State Long-Term Care Ombudsman and the legal assistance
provider(s) as required by section 712(h)(8) of the Act (42 U.S.C.
3058g(h)(8)); and
(v) Effectively provide legal assistance to older individuals
residing in congregate residential long-term settings as defined in the
Act in section 102(35) (42 U.S.C. 3002(35)), or who are isolated as
defined in the Act in section 102(24)(c) (42 U.S.C. 3002(24)(c)), or
who are restricted to the home due to cognitive or physical
limitations.
(e) Standards for contracting between Area Agencies on Aging and
legal assistance providers. (1) The area agency shall enter into a
contract(s) with the selected legal assistance provider(s) that
demonstrate(s) the capacity to deliver legal assistance.
(2) The contract shall specify that legal assistance provider(s)
shall demonstrate capacity to:
(i) Maintain expertise in specific areas of law that are to be
given priority, including: income and public entitlement benefits,
health care, long-term care, nutrition, housing, utilities, protective
services, abuse, neglect, age discrimination and defense of
guardianship (as defined in paragraph (c)(1)(ii)(B)(1)(ii)).
(ii) Prioritize representation and advice that focus on the
specific areas of law that give rise to problems that are disparately
experienced by older adults with economic or social need.
(iii) Maintain staff with the expertise, knowledge, and skills to
deliver legal assistance as described in this section.
(iv) Engage in reasonable efforts to involve the private bar in
legal assistance activities authorized under the Act, including groups
within the private bar furnishing services to older individuals on a
pro bono and reduced fee basis.
(v) Ensure that attorneys and personnel under the supervision of
attorneys providing legal assistance will adhere to the applicable
Rules of Professional Conduct including, but not limited to, the
obligation to preserve the attorney-client privilege.
(3) The contract shall include provisions:
(i) Describing the duty of the area agency to refer older adults to
the legal assistance provider(s) with whom the area agency contracts.
In fulfilling this duty, the area agency is precluded from requiring a
pre-screening of older individuals seeking legal assistance or from
acting as the sole and exclusive referral pathway to legal assistance.
(ii) Requiring the contracted legal assistance provider(s) to
maintain capacity to provide legal assistance in the preferred language
used by older individuals seeking and/or receiving legal assistance who
are limited English proficient (LEP), including in oral and written
communication, and to ensure effective communication for individuals
with disabilities, including by providing appropriate auxiliary aids
and services where necessary.
(A) This includes requiring legal assistance providers take
reasonable steps to ensure meaningful access to legal assistance by
older individuals with limited-English proficiency, including an
individualized assessment of an individual's need to understand and
participate in the legal process (as determined by each individual).
(B) This includes stating the responsibility of the legal
assistance provider to provide access to interpretation and translation
services to meet clients' needs.
(C) This includes taking appropriate steps to ensure communications
with persons with disabilities are as effective as communication with
others, including by providing appropriate auxiliary aids and services
where necessary to afford qualified persons with disabilities an equal
opportunity to participate in, and enjoy the benefits of, legal
assistance.
(iii) Providing that the area agency will provide outreach
activities that will include information about the availability of
legal assistance to address problems experienced by older adults that
may have legal solutions, such as those referenced in sections
306(a)(4)(B) (42 U.S.C. 3026(a)(4)(B)) and 306(a)(19) (42 U.S.C.
3026(a)(19)) in the Act. This includes outreach to:
(A) Older adults with greatest economic need due to low income and
to those with greatest social need, including older adults of color;
and
(B) Older adults of underserved communities, including:
(1) Older adults with limited-English proficiency and/or whose
primary language is not English;
(2) Older adults with severe disabilities;
(3) Older adults living in rural areas;
(4) Older adults at risk for institutional placement; and
(5) Older adults with Alzheimer's disease and related disorders
with neurological and organic brain dysfunction and their caregivers.
(iv) Providing that legal assistance provider attorney staff and
non-attorney personnel under the supervision of legal assistance
attorneys must adhere to the applicable State Rules of Professional
Conduct.
(v) Requiring that if legal assistance provider(s) contracted by
the area agency is located within a Legal Services Corporation grantee
entity, that the legal assistance provider(s) shall adhere to the
specific restrictions on activities and client representation and
regulations promulgated contained in the Legal Services Corporation
Act. Exempted from this requirement are:
(A) Restrictions governing eligibility for legal assistance under
such Act;
(B) Restrictions for membership of governing boards; and
(C) Any additional provisions as determined appropriate by the
Assistant Secretary for Aging.
(f) Legal assistance provider requirements. (1) The provisions and
restrictions in this section apply to legal assistance provider(s) when
they are providing legal assistance under section 307(a)(11) of the Act
(42 U.S.C. 3027(a)(11)).
(2) Legal assistance providers under contract with the State agency
in States with single planning and service areas or area agency in
States with multiple planning and service areas shall adhere to the
following requirements:
(i) Provide legal assistance to meet complex and evolving legal
needs that may arise involving a range of private, public, and
governmental entities, programs, and activities that may impact an
older adult's independence, choice, or financial security; and
(ii) Maintain the capacity for and provision of effective
administrative and judicial representation.
[[Page 39630]]
(A) Effective administrative and judicial representation means the
expertise and ability to provide the range of services necessary to
adequately address the needs of older adults through legal assistance
in administrative and judicial forums, as required under the Act. This
includes providing the full range of legal services, from brief service
and advice through representation in administrative and judicial
proceedings.
(B) [Reserved]
(iii) Conduct administrative and judicial advocacy as is necessary
to meet the legal needs of older adults with economic or social need,
focusing on such individuals with the greatest economic need or
greatest social need:
(A) Economic need means the need for legal assistance resulting
from income at or below the Federal poverty line, as defined in section
102(44) of the Act (42 U.S.C. 3002(44)), that is insufficient to meet
the legal needs of an older individual or that cause barriers to
attaining legal assistance to assert the rights of older individuals as
articulated in the Act and in the laws, regulations, and Constitution.
(B) Social need means the need for legal assistance resulting from
social factors, as defined by in section 102(24) of the Act (42 U.S.C.
3002(24)), that cause barriers to attaining legal assistance to assert
the rights of older individuals.
(iv) Maintain the expertise required to capably handle matters
related to the priority case type areas specified under the Act,
including income and public entitlement benefits, health care, long-
term care, nutrition, housing, utilities, protective services, abuse,
neglect, age discrimination and defense of guardianship (as defined in
paragraph (c)(1)(ii)(B)(1)(ii) of this section).
(v) Maintain the expertise required to deliver any matters in
addition to those specified in (d)(2)(iv) of this section that are
related to preserving, maintaining, and restoring an older adult's
independence, choice, or financial security.
(vi) Maintain the expertise and capacity to deliver a full range of
legal assistance, from brief service and advice through representation
in hearings, trials, and other administrative and judicial proceedings
in the areas of law affecting such older individuals with economic or
social need.
(vii) Maintain the capacity to provide effective legal assistance
legal support to other advocacy efforts, including, but not limited to,
the Long-Term Care Ombudsman Program serving the planning and service
area, as required by section 712(h)(8) of the Act (42 U.S.C.
3058g(h)(8)), and maintain the capacity to form, develop and maintain
partnerships that support older adults' independence, choice, or
financial security.
(viii) Maintain and exercise the capacity to effectively provide
legal assistance to older adults regardless of whether they reside in
community or congregate settings, and to provide legal assistance to
older individuals who are confined to their home, and older adults
whose access to legal assistance may be limited by geography or
isolation.
(ix) Maintain the capacity to provide legal assistance in the
preferred language used by older individuals seeking and/or receiving
legal assistance who are limited-English proficient (LEP), including in
oral and written communication.
(A) Legal assistance provider(s) shall take reasonable steps to
ensure meaningful access to legal assistance by older individuals with
limited English-speaking proficiency and other communication needs;
(B) Such reasonable steps require an individualized assessment of
the needs of individuals who are seeking legal assistance and legal
assistance clients to understand and participate in the legal process
(as determined by each individual); and
(C) Legal assistance provider(s) are responsible for providing
access to interpretation, translation, and auxiliary aids and services
to meet older individuals' legal assistance needs.
(x) Maintain staff with knowledge of the unique experiences of
older adults with economic or social need and expertise in areas of law
affecting such older adults.
(xi) Meet the following legal assistance provider requirements:
(A) A legal assistance provider may not require an older person to
disclose information about income or resources as a condition for
providing legal assistance under this part.
(B) A legal assistance provider may ask about the person's
financial circumstances as a part of the process of providing legal
advice, counseling, and representation, or for the purpose of
identifying additional resources and benefits for which an older person
may be eligible.
(C) A legal assistance provider and its attorneys may engage in
other legal activities to the extent that there is no conflict of
interest nor other interference with their professional
responsibilities under this Act.
(D) Legal assistance providers that are not housed within Legal
Services Corporation grantee entities shall coordinate their services
with existing Legal Services Corporation projects to concentrate funds
under this Act in providing legal assistance to older adults with the
greatest economic need or greatest social need.
(E) Nothing in this section is intended to prohibit any attorney
from providing any form of legal assistance to an eligible client, or
to interfere with the fulfillment of any attorney's professional
responsibilities to a client.
(F) Legal assistance provider attorney staff and non-attorney
personnel under the supervision of legal assistance attorneys must
adhere to the applicable Rules of Professional Conduct.
(3) Restrictions on legal assistance.
(i) No legal assistance provider(s) shall use funds received under
the Act to provide legal assistance in a fee generating case unless
other adequate representation is unavailable or there is an emergency
requiring immediate legal action. All providers shall establish
procedures for the referral of fee generating cases.
(A) ``Fee generating case'' means any case or matter which, if
undertaken on behalf of an eligible client by an attorney in private
practice, reasonably may be expected to result in a fee for legal
services from an award to a client, from public funds, or from the
opposing party.
(B) [Reserved]
(ii) Other adequate representation is deemed to be unavailable
when:
(A) Recovery of damages is not the principal object of the client;
or
(B) A court appoints a provider or an employee of a provider
pursuant to a statute or a court rule or practice of equal
applicability to all attorneys in the jurisdiction; or
(C) An eligible client is seeking benefits under Title II of the
Social Security Act, 42 U.S.C. 401, et seq., Federal Old Age,
Survivors, and Disability Insurance Benefits; or Title XVI of the
Social Security Act, 42 U.S.C. 1381, et seq., Supplemental Security
Income for Aged, Blind, and Disabled.
(iii) A provider may seek and accept a fee awarded or approved by a
court or administrative body or included in a settlement.
(iv) When a case or matter accepted in accordance with this section
results in a recovery of damages, other than statutory benefits, a
provider may accept reimbursement for out-of-pocket costs and expenses
incurred in connection with the case or matter.
(4) Legal assistance provider prohibited activities.
(i) A provider, employee of the provider, or staff attorney shall
not engage in the following prohibited political activities:
[[Page 39631]]
(A) No provider or its employees shall contribute or make available
funds, personnel, or equipment provided under the Act to any political
party or association or to the campaign of any candidate for public or
party office; or for use in advocating or opposing any ballot measure,
initiative, or referendum;
(B) No provider or its employees shall intentionally identify the
Title III program or provider with any partisan or nonpartisan
political activity, or with the campaign of any candidate for public or
party office; or
(C) While engaged in legal assistance activities supported under
the Act, no attorney shall engage in any political activity;
(ii) No funds made available under the Act shall be used for
lobbying activities including, but not limited to, any activities
intended to influence any decision or activity by a nonjudicial
Federal, State, or local individual or body.
(A) Nothing in this section is intended to prohibit an employee
from:
(1) Communicating with a governmental agency for the purpose of
obtaining information, clarification, or interpretation of the agency's
rules, regulations, practices, or policies;
(2) Informing a client about a new or proposed statute, executive
order, or administrative regulation relevant to the client's legal
matter;
(3) Responding to an individual client's request for advice only
with respect to the client's own communications to officials unless
otherwise prohibited by the Act, Title III regulations or other
applicable law. This provision does not authorize publication or
training of clients on lobbying techniques or the composition of a
communication for the client's use;
(4) Making direct contact with the area agency for any purpose; or
(5) Testifying before a government agency, legislative body, or
committee at the request of the government agency, legislative body, or
committee.
(B) [Reserved]
(iii) A provider may use funds provided by private sources to:
(A) Engage in lobbying activities if a government agency, elected
official, legislative body, committee, or member thereof is considering
a measure directly affecting activities of the provider under the Act;
(B) [Reserved]
(iv) While carrying out legal assistance activities and while using
resources provided under the Act, by private entities or by a
recipient, directly or through a subrecipient, no provider or its
employees shall;
(A) Participate in any public demonstration, picketing, boycott, or
strike, whether in person or online, except as permitted by law in
connection with the employee's own employment situation;
(B) Encourage, direct, or coerce others to engage in such
activities; or
(C) At any time engage in or encourage others to engage in:
(1) Rioting or civil disturbance;
(2) Activity determined by a court to be in violation of an
outstanding injunction of any court of competent jurisdiction;
(3) Any illegal activity;
(4) Any intentional identification of programs funded under the Act
or recipient with any partisan or nonpartisan political activity, or
with the campaign of any candidate for public or party office; or
(v) None of the funds made available under the Act may be used to
pay dues exceeding a reasonable amount per legal assistance provider
per annum to any organization (other than a bar association), a purpose
or function of which is to engage in activities prohibited under these
regulations. Such dues may not be used to engage in activities for
which Older Americans Act funds cannot be directly used.
Sec. 1321.95 Service provider Title III and Title VI coordination
responsibilities.
In locations where there are Title VI programs, the area agency on
aging and/or local service provider shall ensure the development and
implementation of policies and procedures which minimally address:
(a) How outreach will be provided to tribal elders and family
caregivers regarding services for which they may be eligible under
Title III;
(b) The communication opportunities the service provider will make
available to Title VI programs, such as meetings and email distribution
lists;
(c) The methods for collaboration on and sharing of program
information and changes;
(d) How Title VI programs may refer individuals who are eligible
for Title III services; and
(e) How services will be provided in a culturally appropriate
manner.
Subpart E--Emergency & Disaster Requirements
Sec. 1321.97 Coordination with State, Tribal, and local emergency
management.
(a) State agencies. (1) State agencies shall establish emergency
plans, as set forth in section 307(a)(28) of the Act (42 U.S.C.
3027(a)(28)). Such plans must include, at a minimum:
(i) The State agency's continuity of operations plan and an all-
hazards emergency response plan based on completed risk assessments for
all hazards and updated annually;
(ii) A plan to coordinate activities with area agencies on aging,
local emergency response agencies, relief organizations, local
governments, State agencies responsible for emergency preparedness, and
any other institutions that have responsibility for disaster relief
service delivery;
(iii) Processes for developing and updating long-range emergency
preparedness plans; and
(iv) Other relevant information as determined by the State Agency.
(2) The plan shall include information describing the involvement
of the head of the State agency in the development, revision, and
implementation of emergency preparedness plans, including the State
Public Health Emergency Preparedness and Response Plan.
(3) The plan shall discuss coordination with tribal, area agency on
aging, and local emergency management.
(b) Area agencies on aging. (1) Area agencies on aging shall
establish emergency plans. Such plans must include:
(i) The area agency's continuity of operations plan and an all-
hazards emergency response plan based on completed risk assessments for
all hazards and updated annually;
(ii) A description of coordination activities for both development
and implementation of long-range emergency preparedness plans; and
(iii) Other information as deemed appropriate by the area agency on
aging.
(2) The area agency on aging shall coordinate with Federal, local,
and State emergency response agencies, relief organizations, local and
State governments, and any other entities that have responsibility for
disaster relief service delivery, as well as with Tribal emergency
management, as appropriate.
Sec. 1321.99 Setting aside funds to address disasters.
(a) Section 310 of the Act (42 U.S.C. 3030) authorizes the use of
funds during Presidentially-declared major disaster declarations under
the Stafford Act without regard to distribution through the State's
intrastate funding formula or funds distribution plan when the
following apply:
(1) Title III services are impacted; and
(2) Flexibility is needed as determined by the State agency.
(b) When implementing this authority, State agencies may set aside
[[Page 39632]]
funds from their Title III allocations, if specified as being allowed
to be withheld for the purpose in their approved intrastate funding
formula or funds distribution plan. The following apply for use of set
aside funds:
(1) State agencies must submit a State plan amendment as set forth
at Sec. 1321.31(b), when the State agency awards the funds for use
within all or part of a planning and service area covered by a specific
major disaster declaration where Title III services are impacted. The
State plan amendment must at a minimum include the specific entities
receiving such funds; the amount, source, and intended use for such
funds; and other such justification of the use of such funds.
(2) Set aside funds that are awarded under this provision must
comply with the requirements under Sec. 1321.101(b) through (e), and
(3) The State agency must have policies and procedures in place to
award funds through the intrastate funding formula or funds
distribution plan if there are no funds awarded subject to this
provision within 30 days of the end of the fiscal year in which the
funds were received.
Sec. 1321.101 Flexibilities under a major disaster declaration.
(a) If a State or Indian Tribe requests and receives a major
disaster declaration under the Stafford Act, the State may use disaster
relief flexibilities under Title III as set forth in this section to
provide disaster relief services for areas of the State where the
specific major disaster declaration is authorized and where older
adults and family caregivers are affected.
(b) Disaster relief services may include any allowable services
under the Act to eligible older individuals or family caregivers during
the period covered by the major disaster declaration.
(c) Expenditures of funds under disaster relief flexibilities must
be reported separately from the grant where funding was expended. State
agencies may expend funds from any source within open grant awards
under Title III or Title VII of the Act but must track the source of
all expenditures.
(d) State agencies must have policies and procedures outlining
communication with area agencies on aging and/or local service
providers regarding State agency expectations for eligibility, use, and
reporting of services and funds provided under these flexibilities.
(e) A State agency may only make obligations exercising this
flexibility during the major disaster declaration incident period or 90
days thereafter or with prior approval from the Assistant Secretary for
Aging.
(f) A State agency must submit a State plan amendment as set forth
in Sec. 1321.31(b). The State plan amendment must at a minimum include
the specific entities receiving such funds; the amount, source, and
intended use for such funds; and other such justification of the use of
such funds to make obligations as follows:
(1) To allow use of any portion of the funds of any open grant
awards under Title III of the Act for disaster relief services for
older individuals and family caregivers.
(2) For the State agency to allocate portions of State plan
administration, up to a maximum of five percent of the Title III grant
award, to a planning and service area covered in whole or part under a
major disaster declaration without the requirement of allocation
through the intrastate funding formula or funds distribution plan to be
used for direct service provision.
(3) For the State agency's use in making direct expenditures and/or
acting to procure items on a Statewide level up to five percent or as
determined by the Assistant Secretary for Aging during a major disaster
declaration, if the State agency adheres to the following:
(i) The State agency judges that provision of services or
procurement of supplies by the State agency is necessary to ensure an
adequate supply of such services and/or that such services can be
provided/supplies procured more economically, and with comparable
quality, by the State agency;
(ii) The State agency consults with area agencies on aging prior to
exercising the flexibility;
(iii) The State agency uses such set aside funding for services
provided through area agencies on aging and other aging network
partners to the extent reasonably practicable, in the judgment of the
State agency; and
(iv) The State agency ensures reporting of any clients, units, and
services provided through such expenditures.
Sec. 1321.103 Title III and Title VI coordination for emergency and
disaster preparedness.
State agencies, area agencies, and Title VI programs should
coordinate in emergency preparedness planning, response, and recovery.
State agencies and area agencies that have Title VI programs in
operation within their jurisdictions must have policies and procedures
in place for how they will communicate and coordinate with Title VI
programs regarding emergency preparedness planning, response, and
recovery.
Sec. 1321.105 Modification during major disaster declaration or
public health emergency.
The Assistant Secretary for Aging retains the right to modify the
requirements described in these regulations pursuant to a major
disaster declaration or public health emergency.
0
2. Revise part 1322 to read as follows:
PART 1322--GRANTS TO INDIAN TRIBES AND NATIVE HAWAIIAN GRANTEES FOR
SUPPORTIVE, NUTRITION, AND CAREGIVER SERVICES
Sec.
Subpart A--Introduction
1322.1 Basis and purpose of this part.
1322.3 Definitions.
Subpart B--Application
1322.5 Application requirements.
1322.7 Application approval.
1322.9 Hearing procedures.
Subpart C--Service Requirements
1322.11 Purpose of services allotments under Title VI.
1322.13 Policies and procedures.
1322.15 Confidentiality and disclosure of information.
1322.17 Purpose of services--person- and family-centered, trauma-
informed.
1322.19 Responsibilities of service providers.
1322.21 Client eligibility for participation.
1322.23 Client and service priority.
1322.25 Supportive services.
1322.27 Nutrition services.
1322.29 Family caregiver support services.
1322.31 Title VI and Title III coordination.
Subpart D--Emergency and Disaster Requirements
1322.33 Coordination with Tribal, State, and local emergency
management.
1322.35 Flexibilities under a major disaster declaration.
1322.37 Title VI and Title III coordination for emergency and
disaster preparedness.
1322.39 Modification during major disaster declaration or public
health emergency.
Authority: 42 U.S.C. 3001 et seq.
Subpart A--Introduction
Sec. 1322.1 Basis and purpose of this part.
(a) This program is established to meet the unique needs and
circumstances of American Indian elders on Indian reservations and of
older Native Hawaiians. This program honors the sovereign government to
government relationship with a Tribal organization serving elders and
family caregivers through direct grants to serve the eligible
participants and similar considerations, as appropriate, for Hawaiian
Native grantees representing
[[Page 39633]]
elders and family caregivers. This part implements Title VI (parts A,
B, and C) of the Older Americans Act, as amended, by establishing the
requirements that an Indian Tribal organization or Hawaiian Native
grantee shall meet in order to receive a grant to promote the delivery
of services for older Indians, Native Hawaiians, and Native American
family caregivers that are comparable to services provided under Title
III. This part also prescribes application and hearing requirements and
procedures for these grants.
(b) Terms used, but not otherwise defined, in this part will have
the meanings ascribed to them in the Act.
Sec. 1322.3 Definitions.
Access to services or access services, as used in this part, means
services which may facilitate connection to or receipt of other direct
services, including transportation, outreach, information and
assistance, and case management services.
Acquiring, as used in this part, means obtaining ownership of an
existing facility in fee simple.
Act, means the Older Americans Act of 1965 as amended.
Altering or renovating, as used in this part, means making
modifications to or in connection with an existing facility which are
necessary for its effective use. Such modifications may include
alterations, improvements, replacements, rearrangements, installations,
renovations, repairs, expansions, upgrades, or additions, which are not
in excess of double the square footage of the original facility and all
physical improvements.
Area agency on aging, as used in this part, means a single agency
designated by the State agency to perform the functions specified in
the Act for a planning and service area.
Budgeting period, as used in Sec. 1322.19, means the intervals of
time into which a period of assistance (project period) is divided for
budgetary and funding purposes.
Constructing, as used in this part, means building a new facility,
including the costs of land acquisition and architectural and
engineering fees, or making modifications to or in connection with an
existing facility which are in excess of double the square footage of
the original facility and all physical improvements.
Department, means the U.S. Department of Health and Human Services.
Domestically-produced foods, as used in this part, means
Agricultural foods, beverages and other food ingredients which are a
product of the United States, its territories or possessions, the
Commonwealth of Puerto Rico, or the Trust Territories of the Pacific
Islands (hereinafter referred to as ``the United States''), except as
may otherwise be required by applicable legal requirements, and shall
be considered to be such a product if it is grown, processed, and
otherwise prepared for sale or distribution exclusively in the United
States except with respect to minor ingredients. Ingredients from
nondomestic sources will be allowed to be utilized as a United States
product if such ingredients are not otherwise:
(1) Produced in the United States; and
(2) Commercially available in the United States at fair and
reasonable prices from domestic sources.
Eligible organization, means either a Tribal organization or a
public or nonprofit private organization having the capacity to provide
services under this part for older Hawaiian Natives.
Family caregiver, as used in this part, means an adult family
member, or another individual, who is an informal provider of in-home
and community care to an older Native American; an adult family member,
or another individual, who is an informal provider of in-home and
community care to an individual of any age with Alzheimer's disease or
a related disorder with neurological and organic brain dysfunction; or
an older relative caregiver.
Hawaiian Native or Native Hawaiian, as used in this part, means any
individual any of whose ancestors were native of the area which
consists of the Hawaiian Islands prior to 1778.
Hawaiian Native Grantee, as used in this part, means an eligible
organization that has received funds under Title VI of the Act to
provide services to older Hawaiians.
Indian reservation, means the reservation of any Federally
recognized Indian tribe, including any band, nation, pueblo, or
rancheria, any former reservation in Oklahoma, any community on non-
trust land under the jurisdiction of an Indian tribe, including a band,
nation, pueblo, or rancheria, with allotted lands, or lands subject to
a restriction against alienation imposed by the United States, and
Alaskan Native regions established, pursuant to the Alaska Native
Claims Settlement Act (84 Stat. 688).
Indian tribe, means any Indian tribe, band, nation, or organized
group or community, including any Alaska Native Village, regional or
village corporation as defined in or established pursuant to the Alaska
Native Claims Settlement Act (85 Stat. 688) which is recognized as
eligible for the special programs and services provided by the United
States to Indians because of their status as Indians (25 U.S.C. 450b).
In-home supportive services, as used in this part, references those
supportive services provided in the home as set forth in the Act, to
include: (a) homemaker and home health aides; (b) visiting and
telephone or virtual reassurance; (c) chore maintenance; (d) in-home
respite care for families, including adult day care as a respite
service for families; and (e) minor modification of homes that is
necessary to facilitate the independence and health of older Native
Americans.
Major disaster declaration, as used in this part and section 310 of
the Act (42 U.S.C. 3030), means a Presidentially-declared disaster
under the Robert T. Stafford Relief and Emergency Assistance Act.
Means test, as used in this part in the provision of services,
means the use of the income, assets, or other resources of an older
Native American, family caregiver, or the households thereof to deny or
limit that person's eligibility to receive services under this part.
Multipurpose senior center, as used in the Act, means a community
facility for the organization and provision of a broad spectrum of
services, which shall include provision of health (including mental and
behavioral health), social, nutritional, and educational services and
the provision of facilities for recreational activities for older
Native Americans, as practicable, including as provided via virtual
facilities.
Native American, as used in the Act, means a person who is a member
of any Indian tribe, band, nation, or other organized group or
community of Indians (including any Alaska Native village or regional
or village corporation as defined in or established pursuant to the
Alaska Native Claims Settlement Act (Pub. L. 92-203; 85 Stat. 688) who;
(1) Is recognized as eligible for the special programs and services
provided by the United States to Indians because of their status as
Indians; or
(2) Is located on, or in proximity to, a Federal or State
reservation or rancheria; or is a person who is a Native Hawaiian.
Nutrition Services Incentive Program, as used in the Act, means
grant funding to States, eligible Tribal organizations, and Native
Hawaiian grantees to support congregate and home-delivered nutrition
programs by providing an incentive to serve more meals.
Older Indians, means those individuals who have attained the
minimum age determined by the Indian tribe for services.
[[Page 39634]]
Older Native Hawaiian, means any individual, age 60 or over, who is
an Hawaiian Native.
Older relative caregiver, as used in section 631 of the Act, means:
a caregiver who is age 55 or older and lives with, is the informal
provider of in-home and community care to, and is the primary caregiver
for, a child or an individual with a disability;
(1) in the case of a caregiver for a child is:
(i) The grandparent, step-grandparent, or other relative (other
than the parent) by blood, marriage, or adoption, of the child;
(ii) Is the primary caregiver of the child because the biological
or adoptive parents are unable or unwilling to serve as the primary
caregivers of the child;
(iii) Has a legal relationship to the child, such as legal custody,
adoption, or guardianship, or is raising the child informally; and
(2) In the case of a caregiver for an individual with a disability,
is the parent, grandparent, step-grandparent, or other relative by
blood, marriage, or adoption of the individual with a disability.
Program income, as defined in 2 CFR 200.2 means gross income earned
by the non-Federal entity that is directly generated by a supported
activity or earned as a result of the Federal award during the period
of performance except as provided in 2 CFR 200.307(f). Program income
includes but is not limited to income from fees for services performed,
the use or rental or real or personal property acquired under Federal
awards, the sale of commodities or items fabricated under a Federal
award, license fees and royalties on patents and copyrights, and
principal and interest on loans made with Federal award funds. Interest
earned on advances of Federal funds is not program income. Except as
otherwise provided in Federal statutes, regulations, or the terms and
conditions of the Federal award, program income does not include
rebates, credits, discounts, and interest earned on any of them. See
also 2 CFR 200.307, 200.407 and 35 U.S.C. 200-212 (applies to
inventions made under Federal awards).
Project period, as used in Sec. 1322.19, means the total time for
which a project is approved including any extensions.
Reservation, as used in section 305(b)(2) of the Act (42 U.S.C.
3025(b)(2)) with respect to the designation of planning and service
areas, means any Federally or State recognized American Indian tribe's
reservation, pueblo, or colony, including former reservations in
Oklahoma, Alaska Native regions established pursuant to the Alaska
Native Claims Settlement Act (85 Stat. 688), and Indian allotments.
Service area, as used in Sec. 1322.5(b) and elsewhere in this
part, means that geographic area approved by the Assistant Secretary
for Aging in which the Tribal organization or Hawaiian Native grantee
provides supportive, nutrition, and/or family caregiver support
services to older Indians or Native Hawaiians residing there. Service
areas are approved through the funding application process, which may
include Bureau of Indian Affairs service area maps. A service area may
include all or part of the reservation or any portion of a county or
counties which has a common boundary with the reservation. A service
area may also include a non-contiguous area if the designation of such
an area will further the purpose of the Act and will provide for more
effective administration of the program by the Tribal organization.
Service provider, means any entity that is awarded a subgrant or
contract from a Tribal organization or Native Hawaiian grantee to
provide services under this part.
State agency, as used in this part, means the designated State unit
on aging for each of the 50 States, the District of Columbia, and the
territories of Guam, Puerto Rico, the United States Virgin Islands,
American Samoa, and the Commonwealth of the Northern Mariana Islands,
unless otherwise specified.
Title VI director, as used in this part, means a single individual
who is the key personnel responsible for day-to-day management of the
Title VI program and who serves as a contact point for communications
regarding the Title VI program.
Tribal organization, as used in this part, means the recognized
governing body of any Indian tribe, or any legally established
organization of Indians which is controlled, sanctioned or chartered by
such governing body or which is democratically elected by the adult
members of the Indian community to be served by such organization and
which includes the maximum participation of Indians in all phases of
its activities. Provided that in any case where a contract is let or
grant made to an organization to perform services benefiting more than
one Indian tribe, the approval of each Indian tribe shall be a
prerequisite to the letting or making of the contract or grant (25
U.S.C. 450b).
Voluntary contributions, as used in section 315 of the Act (42
U.S.C. 3030c-2), means non-coerced donations of money or other personal
resources by individuals receiving services under the Act.
Subpart B--Application
Sec. 1322.5 Application requirements.
An eligible organization shall submit an application. The
application shall be submitted as prescribed in section 614 of the Act
(42 U.S.C. 3057e) and in accordance with the Assistant Secretary for
Aging's instructions for the specified project and budget periods. In
addition to the requirements set out in section 614 of the Act (42
U.S.C. 3057e), the application shall provide for:
(a) Program objectives, as set forth in section 614(a)(5) of the
Act (42 U.S.C. 3057e(a)(5)), and any objectives established by the
Assistant Secretary for Aging.
(b) A map and/or description of the geographic boundaries of the
service area proposed by the eligible organization, which may include
Bureau of Indian Affairs service area maps;
(c) Documentation of the ability of the eligible organization to
deliver supportive and nutrition services to older Native Americans, or
documentation that the eligible organization has effectively
administered supportive and nutrition services within the last 3 years;
(d) Assurances as prescribed by the Assistant Secretary for Aging
that:
(1) The eligible organization represents at least 50 individuals
who have attained 60 years of age or older and reside in the service
area;
(2) The eligible organization shall comply with all applicable
State and local license and safety requirements, if any, for the
provision of those services;
(3) If a substantial number of the older Native Americans residing
in the service area are limited English proficient, the Tribal
organization shall utilize the services of workers who are fluent in
the language used by a predominant number of older Native Americans;
(4) Procedures to ensure that all services under this part are
provided without use of any means tests;
(5) The eligible organization shall comply with all requirements
set forth in Sec. Sec. 1322.7 through 1322.17; and
(6) The services provided under this part shall be coordinated,
where applicable, with services provided under Title III of the Act as
set forth in 45 CFR 1321 and Title VII of the Act as set forth in 45
CFR 1324, and the eligible organization shall establish and follow
policies and procedures as set forth in Sec. 1322.13;
(7) The eligible organization shall have a completed needs
assessment
[[Page 39635]]
within the project period immediately prior to the application
identifying the need for nutrition and supportive services for older
Native Americans and, if applying for funds under Title VI Part C, for
family caregivers;
(8) The eligible organization shall ensure policies and procedures
are aligned with periodic data collection and reporting requirements,
including ensuring service and unit definitions are consistent with
definitions set forth in these regulations, policy guidance, and other
information developed by the Assistant Secretary for Aging; and
(9) The eligible organization shall complete a program evaluation
using data as set forth by the Assistant Secretary for Aging and shall
use findings of such program evaluation to establish and update program
goals and objectives.
(e) A tribal resolution(s) authorizing the Tribal organization to
apply for a grant under this part; and
(f) Signature by the principal official of the Indian tribe or
eligible organization.
Sec. 1322.7 Application approval.
(a) Approval of any application under section 614(e) of the Act (42
U.S.C. 3057e), shall not commit the Assistant Secretary for Aging in
any way to make additional, supplemental, continuation, or other awards
with respect to any approved application.
(b) The Assistant Secretary for Aging may give first priority in
awarding grants to grantees that have effectively administered such
grants in the prior year.
(c) Upon approval of an application and acceptance of the funding
award, the Tribal organization or Hawaiian Native grantee is required
to submit all performance and fiscal reporting as set forth by the
Assistant Secretary for Aging on a no less than an annual basis.
(d) If the Assistant Secretary disapproves of an application, the
Assistant Secretary must follow procedures outlined in section 614(d)
of the Act (42 U.S.C. 3057e(d)).
Sec. 1322.9 Hearing procedures.
In meeting the requirements of section 614(d)(3) of the Act (42
U.S.C. 3057e(d)(3)), if the Assistant Secretary for Aging disapproves
an application from an eligible organization, the eligible organization
may file a written request for a hearing with the with the Departmental
Appeals Board (DAB) in accordance with 45 CFR part 16.
(a) The request shall be postmarked or delivered in person within
30 days of the date of the disapproval notice. If it requests a
hearing, the eligible organization shall submit to the DAB, as part of
the request, a full written response to each objection specified in the
notice of disapproval, including the pertinent facts and reasons in
support of its response, and all documentation to support its position
as well as any documentation requested by the DAB.
(b) Upon receipt of appeal for reconsideration of a rejected
application or activities proposed by an applicant, the DAB will notify
the applicant by certified mail that the appeal has been received.
(c) The DAB may refer an appeal to its Alternative Dispute
Resolution Division for mediation prior to making a decision. After
consideration of the record, the DAB will issue a written decision,
based on the record, that sets forth the reasons for the decision and
the evidence on which it was based. The decision will be issued within
30 days of the closing of the record and d will be promptly mailed to
the eligible organization. A disapproval decision issued by the DAB
represents the final determination of the Assistant Secretary for Aging
and remains in effect unless reversed or stayed on judicial appeal,
except that that Assistant Secretary for Aging may modify or set aside
the decision before the record of the proceedings under this subpart is
filed in court.
(d) Either the eligible organization or the staff of the
Administration on Aging may request for good cause an extension of any
of the time limits specified in this section.
Subpart C--Service Requirements
Sec. 1322.11 Purpose of services allotments under Title VI.
(a) Title VI of the Act authorizes the distribution of Federal
funds to Tribal organizations and a Hawaiian Native grantee for the
following categories of services:
(1) Supportive services;
(2) Nutrition services; and
(3) Family caregiver support program services.
(b) Funds authorized under these categories are for the purpose of
assisting a Tribal organization or Hawaiian Native grantee to develop
or enhance comprehensive and coordinated community-based systems for
older Native Americans and family caregivers.
Sec. 1322.13 Policies and procedures.
The tribal organization and Hawaiian Native grantee shall ensure
the development and implementation of policies and procedures,
including those required as set forth in this part.
(a) Upon approval of a program application and acceptance of
funding, the Tribal organization or Hawaiian Native grantee must
appoint a Title VI Director and provide appropriate contact information
for the Title VI Director consistent with guidance from the Assistant
Secretary for Aging.
(b) The tribal organization or Hawaiian Native grantee shall
provide the Assistant Secretary for Aging with statistical and other
information in order to meet planning, coordination, evaluation and
reporting requirements in a timely manner and shall ensure policies and
procedures are aligned with periodic data collection and reporting
requirements, including ensuring service and unit definitions are
consistent with definitions set forth in these regulations, policy
guidance, and other information developed by the Assistant Secretary
for Aging.
(c) A Tribal organization or Hawaiian Native grantee must maintain
program policies and procedures. Policies and procedures shall address:
(1) Direct service provision, including:
(i) Requirements for client eligibility, periodic assessment, and
person-centered planning, where appropriate;
(ii) Access to information and assistance to minimally address:
(A) Establishing or having a list of all services that are
available to older Native Americans in the service area,
(B) Maintaining a list of services needed or requested by older
Native Americans;
(C) Providing assistance to older Native Americans to help them
take advantage of available services;
(D) Working with agencies, such as area agencies on aging and other
programs funded by Title III and Title VII as set forth in Sec.
1321.53 of this chapter, to facilitate participation of older Native
Americans; and
(E) A listing and definitions of services that may be provided by
the tribal organization or Native Hawaiian grantee with funds received
under the Act;
(iii) Limitations on the frequency, amount, or type of service
provided; and
(iv) The grievance process for older individuals and family
caregivers who are dissatisfied with or denied services under the Act.
(2) Fiscal requirements including:
(i) Voluntary contributions. Voluntary contributions, where:
(A) Each Tribal organization or Hawaiian Native grantee shall:
(1) Provide each older Native American with a voluntary opportunity
to contribute to the cost of the service;
[[Page 39636]]
(2) Protect the privacy of each older Native American with respect
to his or her contribution;
(3) Establish appropriate procedures to safeguard and account for
all contributions;
(4) Use all services contributions to expand comprehensive and
coordinated services systems supported under this part, while using
nutrition services contributions only to expand services as provided
under the Act.
(B) Each tribal organization or Native Hawaiian grantee may develop
a suggested contribution schedule for services provided under this
part. In developing a contribution schedule, the Tribal organization or
Native Hawaiian grantee shall consider the income ranges of older
Native Americans in the service area and the Tribal organization's or
Hawaiian Native grantee's other sources of income. However, means tests
may not be used.
(C) A Tribal organization or Hawaiian Native grantee that receives
funds under this part may not deny any older Native American a service
because the older Native American will not or cannot contribute to the
cost of the service.
(ii) Buildings and equipment. Buildings and equipment, where costs
incurred for altering or renovating, utilities, insurance, security,
necessary maintenance, janitorial services, repair, and upkeep
(including Federal property unless otherwise provided for) to keep
buildings and equipment in an efficient operating condition, may be an
allowable use of funds if:
(A) Costs are not payable by third parties through rental or other
agreements;
(B) Costs support an allowed activity under Title VI Part A, B, or
C of the Act and are allocated proportionally to the benefiting grant
program;
(C) Constructing and acquiring activities are only allowable for
multipurpose senior centers;
(D) In addition to complying with 2 CFR 200, the Tribal
organization or Native Hawaiian grantee (and all other necessary
parties) must file a Notice of Federal Interest in the appropriate
official records of the jurisdiction where the property is located at
the time of acquisition or prior to commencement of construction, as
applicable. The Notice of Federal Interest must indicate that the
acquisition or construction has been funded with an award under Title
VI of the Act and that inquiries regarding the Federal Government's
interest in the property should be directed in writing to the Assistant
Secretary for Aging.
(E) Altering and renovating activities are allowable for facilities
providing services with funds provided as set forth in this part and as
subject to 2 CFR 200.
(iii) Supplement, not supplant. Funds awarded under this Part must
be used to supplement, not supplant existing Federal, State, and local
funds expended to support activities.
(d) The Tribal organization or Hawaiian Native grantee must develop
a monitoring process ensuring the quality and effectiveness of services
regarding meeting participant needs, the goals outlined within the
approved application, and Tribal organization requirements.
Sec. 1322.15 Confidentiality and disclosure of information.
A Tribal organization or Hawaiian Native grantee shall develop and
maintain confidentiality and disclosure procedures as follows:
(a) A Tribal organization or Hawaiian Native grantee shall have
procedures to ensure that no information about an older Native American
or obtained from an older Native American by any provider of services
is disclosed by the provider of such services in a form that identifies
the person without the informed consent of the person or, if there is
one, of his or her legal representative, unless the disclosure is
required by court order, or for program monitoring by authorized
Federal or tribal monitoring agencies.
(b) A Tribal organization or Hawaiian Native grantee is not
required to disclose those types of information or documents that are
exempt from disclosure by a Federal agency under the Federal Freedom of
Information Act, 5 U.S.C. 552.
(c) A Tribal organization or Hawaiian Native grantee shall not
require a provider of legal assistance under this part to reveal any
information that is protected by attorney client privilege.
(d) The Tribal organization or Hawaiian Native grantee must have
policies and procedures that ensure that entities providing services
under this title promote the rights of each older Native American who
receives such services. Such rights include the right to
confidentiality of records relating to such Native American.
(e) A Tribal organization's or Hawaiian Native grantee's policies
and procedures may outline that individual information and records may
be shared with other State and local agencies, community-based
organizations, and health care providers and payers, as appropriate, in
order to provide services.
(f) A Tribal organization's or Hawaiian Native grantee's policies
and procedures must comply with all applicable Federal laws, codes,
rules, and regulations, including the Health Insurance and Portability
and Accountability Act (HIPAA), as well as guidance as the Tribal
organization or Hawaiian Native grantee determines, for the collection,
use, and exchange of both Personal Identifiable Information (PII) and
Personal Health Information (PHI) in the provision of Title VI services
under the Act.
Sec. 1322.17 Purpose of services--person- and family-centered,
trauma-informed.
(a) Services must be provided to older Native Americans and family
caregivers in a manner that is person-centered, trauma-informed, and
culturally sensitive. Services should be responsive to their interests,
physical and mental health, social and cultural needs, available
supports, and desire to live where and with whom they choose. Person-
centered services may include community-centered and family-centered
approaches consistent with the traditions, practices, beliefs, and
cultural norms and expectations of the Tribal organization or Hawaiian
Native grantee.
(b) Services should, as appropriate, provide older Native Americans
and family caregivers with the opportunity to develop a person-centered
plan that is led by the individual or, if applicable, by the individual
and the individual's authorized representative. Services should be
incorporated into existing person-centered plans, as appropriate.
(c) Tribal organizations and Hawaiian Native grantees should
provide training to staff and volunteers on person-centered and trauma-
informed service provision.
Sec. 1322.19 Responsibilities of service providers.
As a condition for receipt of funds under this part, each Tribal
organization and Hawaiian Native grantee shall assure that providers of
services shall:
(a) Provide service participants with an opportunity to contribute
to the cost of the service as provided in Sec. 1322.13(c)(2)(i);
(b) Provide, to the extent feasible, for the furnishing of services
under this Act, through self-direction.
(c) With the consent of the older Native American, or their legal
representative if there is one, or in accordance with local adult
protective services requirements, bring to the attention of adult
protective services or other appropriate officials for follow-up,
conditions or circumstances which place the older Native American, or
the household of the older Native American, in imminent danger;
[[Page 39637]]
(d) Where feasible and appropriate, make arrangements for the
availability of services to older Native Americans and family
caregivers in weather-related and other emergencies;
(e) Assist participants in taking advantage of benefits under other
programs; and
(f) Assure that all services funded under this part are coordinated
with other appropriate services in the community, and that these
services do not constitute an unnecessary duplication of services
provided by other sources.
Sec. 1322.21 Client eligibility for participation.
(a) An individual must have attained the minimum age determined by
the Tribal organization or Hawaiian Native grantee as specified in
their approved application, to be eligible to participate in services
under the Act, unless the Act otherwise provides an explicit exception.
Exceptions are limited to the following specific services:
(1) Nutrition services:
(i) Services shall be available to spouses of any age of older
Native Americans;
(ii) Services may be available to:
(A) A person with a disability who lives with an adult, age 60 or
older, or who resides in a housing facility that is primarily occupied
by older adults at which congregate meals are served; and
(B) A volunteer during meal hours.
(2) Family caregiver support services for:
(i) Adults caring for older Native Americans or individuals of any
age with Alzheimer's or related disorder;
(ii) Older relative caregivers age 55 or older who are caring for
children and are not the biological or adoptive parent of the child,
where older relative caregivers shall no longer be eligible for
services under this part when the child reaches 18 years of age; or
(iii) Older relative caregivers age 55 or older who are caring for
individuals age 18 to 59 with disabilities, and who may be of any
relationship, including the biological or adoptive parent.
(3) Services such as information and assistance and public
education, where recipients of information may not be older Native
Americans, but the information is targeted to those who are older
Native Americans and/or benefits those who are older Native Americans.
(b) A Tribal organization or Hawaiian Native grantee may develop
further eligibility requirements for implementation of services for
older Native Americans and family caregivers, consistent with the Act
and other guidance as set forth by the Assistant Secretary for Aging.
Such requirements may include:
(1) Assessment of functional and support needs;
(2) Geographic boundaries;
(3) Limitations on number of persons that may be served;
(4) Limitations on number of units of service that may be provided;
(5) Limitations due to availability of staff/volunteers;
(6) Limitations to avoid duplication of services;
(7) Specification of settings where services shall or may be
provided;
(8) Whether to serve Native Americans who have tribal or Native
Hawaiian membership other than those who are specified in the Tribal
organization's or Hawaiian Native grantee's approved application; and
(9) Whether to serve older individuals or family caregivers who are
non-Native Americans, but live within the approved service area and are
considered members of the community by the Tribal organization.
Sec. 1322.23 Client and service priority.
(a) The Tribal organization or Hawaiian Native grantee shall ensure
service to those identified as members of priority groups through their
assessment of local needs and resources.
(b) The Tribal organization or Hawaiian Native grantee shall
identify criteria for being given priority in the delivery of services
under Title VI, parts A or B, consistent with the Act and guidance as
set forth by the Assistant Secretary for Aging.
(c) The Tribal organization or Hawaiian Native grantee shall
identify criteria for being given priority in the delivery of services
under Title VI, part C, consistent with the Act and guidance as set
forth by the Assistant Secretary for Aging to include:
(1) Caregivers who are older Native Americans with greatest social
need, and older Native Americans with greatest economic need (with
particular attention to low-income older individuals);
(2) Caregivers who provide care for individuals with Alzheimer's
disease and related disorders with neurological and organic brain
dysfunction; and
(3) When serving older relative caregivers, older relative
caregivers of children with severe disabilities or individuals with
severe disabilities shall be given priority.
Sec. 1322.25 Supportive services.
(a) Supportive services are community-based interventions as set
forth in Title VI of the Act, are intended to be comparable to such
services set forth under Title III, and meet standards established by
the Assistant Secretary for Aging. They include in-home supportive
services, access services, which may include multipurpose senior
centers, and legal services.
(b) A Tribal organization or Hawaiian Native grantee may provide
any of the supportive services mentioned under title III of the Act,
and any other supportive services that are necessary for the general
welfare of older Native Americans and older Hawaiian Natives.
(c) A Tribal organization or Hawaiian Native grantee may allow use
of Title VI, part A and B funds, respectively, for acquiring, altering
or renovating, or constructing facilities to serve as multipurpose
senior centers, in accordance with guidance as set forth by the
Assistant Secretary for Aging.
(d) For those Title VI, parts A and B services intended to benefit
family caregivers, a Tribal organization or Hawaiian Native grantee,
respectively, shall ensure that there is coordination and no
duplication of such services available under Title VI, part C or Title
III.
(e) If a Tribal organization or Hawaiian Native grantee elects to
provide legal services, it shall comply with the requirements in Sec.
1321.71 of this chapter and legal services providers shall comply fully
with the requirements in Sec. 1321.71(c) through (p) of this chapter.
Sec. 1322.27 Nutrition services.
(a) Nutrition services are community-based interventions as set
forth in Title VI, Parts A and B of the Act, and as further defined by
the Assistant Secretary on Aging. Nutrition services include congregate
meals, home-delivered meals, nutrition education, nutrition counseling,
and other nutrition services.
(1) Congregate Meals are meals provided by a qualified nutrition
direct service provider to eligible individuals and consumed while
congregating virtually, in-person, or in community off-site.
(2) Home-Delivered Meals are meals provided by a qualified
nutrition direct service provider to eligible individuals and consumed
where they currently reside. Meals may be provided via home delivery,
pick-up, carry-out or drive-through, or through other service as
determined by the Tribal organization or Hawaiian Native grantee.
(i) Eligibility criteria for home delivered meals, as determined by
the Tribal organization or Hawaiian Native grantee, may include
consideration of an individual's ability to leave home unassisted,
ability to shop for and prepare nutritious meals, degree of
[[Page 39638]]
disability, or other relevant factors pertaining to their need for the
service.
(ii) Home-delivered meals providers may encourage meal participants
to attend congregate meal sites and other health and wellness
activities, as feasible, based on a person-centered approach and local
service availability.
(3) Nutrition education is information provided which provides
individuals with the knowledge and skills to make healthy food and
beverage choices. Congregate and home-delivered nutrition services may
provide nutrition education, as appropriate, based on the needs of meal
participants.
(4) Nutrition counseling is a standardized service provided which
must align with the Nutrition Care Process of the Academy for Nutrition
and Dietetics. Congregate and home-delivered nutrition services may
provide nutrition counseling, as appropriate, based on the needs of
meal participants.
(5) Other Nutrition Services include additional services that may
be provided to meet nutritional needs or preferences, such as weighted
utensils, supplemental foods, or food items, based on the needs of
eligible participants.
(b) The Tribal organization or Hawaiian Native grantee shall
provide congregate meals and home delivered meals to eligible
participants and may provide nutrition education, nutrition counseling,
and other nutrition services, as available. As set forth in section
614(a)(8) of the Act (42 U.S.C. 3057e(a)(8)), if the need for nutrition
services is met from other sources, the Tribal organization or Hawaiian
Native grantee may use the available funding under the Act for
supportive services.
(c) Nutrition Services Incentive Program allocations are available
to a Tribal organization or Hawaiian Native grantee that provides
nutrition services where:
(1) Nutrition Services Incentive Program allocation amounts are
based on the number of meals reported by the Tribal organization or
Hawaiian Native grantee which meet the following requirements:
(i) The meal is served to an individual who is eligible to receive
services under the Act;
(ii) The meal is served to an individual who has not been means-
tested to receive the meal;
(iii) The meal is served to an individual who has been provided the
opportunity to provide a voluntary contribution to the cost of service;
(iv) The meal meets the other requirements of the Act, including
that the meal meets the Dietary Guidelines for Americans and Dietary
Reference Intakes as set forth in section 339; and
(v) The meal is served by an agency that is, or has a grant or
contract with, a Tribal organization or Hawaiian Native grantee.
(2) The Tribal organization or Hawaiian Native grantee may choose
to receive their Nutrition Services Incentive Program grant as cash,
commodities, or a combination of cash and commodities.
(3) Nutrition Services Incentive Program funds may only be used to
purchase domestically-produced foods used in a meal as set forth under
the Act.
(d) Where applicable, the Tribal organization or Hawaiian Native
grantee shall work with agencies responsible for administering
nutrition and other programs to facilitate participation of older
Native Americans.
Sec. 1322.29 Family caregiver support services.
(a) Family caregiver support services are community-based
interventions set forth in Title VI, part C of the Act, which meet
standards set forth by the Assistant Secretary for Aging and which may
be informed through the use of an evidence-informed or evidence-based
caregiver assessment, including:
(1) Information to caregivers about available services via public
education;
(2) Assistance to caregivers in gaining access to the services
through:
(i) Individual information and assistance; or
(ii) Case management or care coordination;
(3) Individual counseling, organization of support groups, and
caregiver training to assist the caregivers in those areas in which
they provide support, including health, nutrition, complex medical
care, and financial literacy, and in making decisions and solving
problems relating to their caregiving roles;
(4) Respite care to enable caregivers to be temporarily relieved
from their caregiving responsibilities; and
(5) Supplemental services, on a limited basis, to complement the
care provided by caregivers. A Tribal organization or Hawaiian Native
grantee shall define ``limited basis'' for supplemental services and
may consider limiting units, episodes or expenditure amounts when
making this determination.
(b) The Title VI Native American Family Caregiver Support Program
is intended to serve unpaid family caregivers and to provide services
to caregivers, not to the people for whom they care. Its primary
purpose is not to pay for care for an elder. However, respite care may
be provided to an unpaid family caregiver.
(c) To provide services listed in paragraphs (a)(4) and (5) of this
section to caregivers of older Native Americans or of individuals of
any age with Alzheimer's disease or a related disorder, the individual
for whom they are caring must be determined to be functionally impaired
because the individual--
(1) Is unable to perform at least two activities of daily living
without substantial assistance, including verbal reminding, physical
cueing, or supervision;
(2) At the option of the Tribal organization or Hawaiian Native
grantee, is unable to perform at least three such activities without
such assistance; or
(3) Due to a cognitive or other mental impairment, requires
substantial supervision because the individual behaves in a manner that
poses a serious health or safety hazard to the individual or to another
individual.
Sec. 1322.31 Title VI and Title III coordination.
A Tribal organization or Hawaiian Native grantee under Title VI of
the Act must have policies and procedures that outline how they will
coordinate with any State agency and any applicable area agency on
aging providing Title III and/or VII funded services within the Tribal
organization's or Hawaiian Native grantee's approved service area for
which older Native Americans and family caregivers are eligible to
ensure compliance with sections 614(a)(11) (42 U.S.C. 3057e(a)(11)) and
624(a)(3) (42 U.S.C. 3057e(a)(3)) of the Act, respectively. A Tribal
organization or Hawaiian Native grantee may meet these requirements by
participating in tribal consultation with States. Policies and
procedures shall address:
(a) How Tribal organization or Hawaiian Native grantee will provide
outreach to tribal elders and family caregivers regarding services for
which they may be eligible under Title III, and
(b) How the Tribal organization or Hawaiian Native grantee will
coordinate with Title III and VII programs including:
(1) Communication opportunities a Tribal organization or Hawaiian
Native grantee will make available to Title III and VII programs, such
as meetings, email distribution lists, and presentations,
(2) Methods for collaboration on and sharing of program information
and changes,
[[Page 39639]]
(3) Processes for how Title VI programs may refer individuals who
are eligible for Title III services;
(4) Processes for providing feedback on the State plan on aging and
any area plans on aging providing Title III and VII funded services
within the Tribal organization's or Hawaiian Native grantee's approved
service area.
Subpart D--Emergency and Disaster Requirements
Sec. 1322.33 Coordination with Tribal, State, and local emergency
management.
A Tribal organization or Hawaiian Native grantee shall establish
emergency plans. Such plans must include, at a minimum:
(a) A continuity of operations plan and an all-hazards emergency
response plan based on completed risk assessments for all hazards and
updated annually;
(b) A plan to coordinate activities with the State agency, any area
agencies on aging providing Title III and VII funded services within
the Tribal organization's or Hawaiian Native grantee's approved service
area, local emergency response and management agencies, relief
organizations, local governments, other State agencies responsible for
emergency preparedness, and any other institutions that have
responsibility for disaster relief service delivery;
(c) Processes for developing and updating long-range emergency
preparedness plans; and
(d) Other relevant information as determined by the Tribal
organization or Hawaiian Native grantee.
Sec. 1322.35 Flexibilities under a major disaster declaration.
(a) If a State or Indian Tribe requests and receives a major
disaster declaration under the Stafford Act, the Tribal organization or
Hawaiian Native grantee may use disaster relief flexibilities as set
forth in this section to provide disaster relief services within its
approved service area for areas of the State or Indian Tribe where the
specific major disaster declaration is authorized and where older
Native Americans and family caregivers are affected.
(b) Disaster relief services may include any allowable services
under the Act to eligible older Native Americans or family caregivers
during the period covered by the major disaster declaration.
(c) Expenditures of funds under disaster relief flexibilities must
be reported separately from the grant where funding was expended. A
Tribal organization or Hawaiian Native grantee may expend funds from
any source within open grant awards under Title VI of the Act but must
track the source of all expenditures.
(d) A Tribal organization or Hawaiian Native grantee must have
policies and procedures outlining eligibility, use, and reporting of
services and funds provided under these flexibilities.
(e) A Tribal organization or Hawaiian Native grantee may only make
obligations exercising this flexibility during the major disaster
declaration incident period or 90 days thereafter or with prior
approval from the Assistant Secretary for Aging.
Sec. 1322.37 Title VI and Title III coordination for emergency and
disaster preparedness.
A Tribal organization or Hawaiian Native grantee under Title VI of
the Act and State and area agencies funded under Title III of the Act
should coordinate in emergency preparedness planning, response, and
recovery. A Tribal organization or Hawaiian Native grantee must have
policies and procedures in place for how they will communicate and
coordinate with State agencies and area agencies regarding emergency
preparedness planning, response, and recovery.
Sec. 1322.39 Modification during major disaster declaration or public
health emergency.
The Assistant Secretary for Aging retains the right to modify the
requirements described in these regulations pursuant to a major
disaster declaration or public health emergency.
0
3. Under the authority of 42 U.S.C. 3001 et seq., remove part 1323.
0
4. Revise part 1324 to read as follows:
PART 1324--ALLOTMENTS FOR VULNERABLE ELDER RIGHTS PROTECTION
ACTIVITIES
Sec.
Subpart A--State Long-Term Care Ombudsman Program
1324.1 Definitions.
1324.11 Establishment of the Office of the State Long-Term Care
Ombudsman.
1324.13 Functions and responsibilities of the State Long-Term Care
Ombudsman.
1324.15 State agency responsibilities related to the Ombudsman
program.
1324.17 Responsibilities of agencies hosting local Ombudsman
entities.
1324.19 Duties of the representatives of the Office.
1324.21 Conflicts of interest.
Subpart B--Programs for Prevention of Elder Abuse, Neglect, and
Exploitation
1324.201 State agency responsibilities for the prevention of elder
abuse, neglect, and exploitation.
Subpart C--State Legal Assistance Development Program
1324.301 Definitions.
1324.303 Legal Assistance Developer.
Authority: 42 U.S.C. 3001 et seq.
Subpart A--State Long-Term Care Ombudsman Program
Sec. 1324.1 Definitions.
The following definitions apply to this part:
Immediate family, pertaining to conflicts of interest as used in
section 712 of the Act (42 U.S.C. 3058g), means a member of the
household or a relative with whom there is a close personal or
significant financial relationship.
Office of the State Long-Term Care Ombudsman, as used in sections
711 (42 U.S.C. 3058f) and 712 (42 U.S.C. 3058g) of the Act, means the
organizational unit in a State or territory which is headed by a State
Long-Term Care Ombudsman.
Official duties, as used in section 712 of the Act (42 U.S.C.
3058g) with respect to representatives of the Long-Term Care Ombudsman
Program, means work pursuant to the Long-Term Care Ombudsman Program
authorized by the Act, 45 CFR 1324, subpart A, and/or State law and
carried out under the auspices and general direction of the State Long-
Term Care Ombudsman.
Representatives of the Office of the State Long-Term Care
Ombudsman, as used in sections 711 (42 U.S.C. 3058f) and 712 (42 U.S.C.
3058g) of the Act, means the employees or volunteers designated by the
Ombudsman to fulfill the duties set forth in Sec. 1324.19(a), whether
personnel supervision is provided by the Ombudsman or his or her
designees or by an agency hosting a local Ombudsman entity designated
by the Ombudsman pursuant to section 712(a)(5) of the Act (42 U.S.C.
3058g(a)(5)).
Resident representative means any of the following:
(1) An individual chosen by the resident to act on behalf of the
resident in order to support the resident in decision-making; access to
the resident's medical, social, or other personal information;
management of financial matters; or receipt of notifications;
(2) A person authorized by State or Federal law (including but not
limited to agents under power of attorney, representative payees, and
other fiduciaries) to act on behalf of the resident in order to support
the resident in decision-making; access to the resident's medical,
social or other personal information; management of financial matters;
or receipt notifications;
[[Page 39640]]
(3) Legal representative, as used in section 712 of the Act (42
U.S.C. 3058g); or
(4) The court-appointed guardian or conservator of a resident.
(5) Nothing in this rule is intended to expand the scope of
authority of any resident representative beyond that authority
specifically authorized by the resident, State or Federal law, or a
court of competent jurisdiction.
State Long-Term Care Ombudsman, or Ombudsman, as used in sections
711 (42 U.S.C. 3058f) and 712 (42 U.S.C. 3058g) of the Act, means the
individual who heads the Office and is responsible to personally, or
through representatives of the Office, fulfill the functions,
responsibilities and duties set forth in Sec. Sec. 1324.13 and
1324.19.
State Long-Term Care Ombudsman program, Ombudsman program, or
program, as used in sections 711 (42 U.S.C. 3058f) and 712 (42 U.S.C.
3058g) of the Act, means the program through which the functions and
duties of the Office are carried out, consisting of the Ombudsman, the
Office headed by the Ombudsman, and the representatives of the Office.
Willful interference means actions or inactions taken by an
individual in an attempt to intentionally prevent, interfere with, or
attempt to impede the Ombudsman from performing any of the functions or
responsibilities set forth in Sec. 1324.13, or the Ombudsman or a
representative of the Office from performing any of the duties set
forth in Sec. 1324.19.
Sec. 1324.11 Establishment of the Office of the State Long-Term Care
Ombudsman.
(a) The Office of the State Long-Term Care Ombudsman shall be an
entity headed by the State Long-Term Care Ombudsman, who shall carry
out all of the functions and responsibilities set forth in Sec.
1324.13 and, directly and/or through local Ombudsman entities, the
duties set forth in Sec. 1324.19.
(b) The State agency shall establish the Office and thereby carry
out the Long-Term Care Ombudsman program in either of the following
ways:
(1) The Office is a distinct entity, separately identifiable, and
located within or connected to the State agency; or
(2) The State agency enters into a contract or other arrangement
with any public agency or nonprofit organization which shall establish
a separately identifiable, distinct entity as the Office.
(c) The State agency shall require that the Ombudsman serve on a
full-time basis. In providing leadership and management of the Office,
the functions, responsibilities, and duties, as set forth in Sec.
Sec. 1324.13 and 1324.19 are to constitute the entirety of the
Ombudsman's work. The State agency or other agency carrying out the
Office shall not require or request the Ombudsman to be responsible for
leading, managing or performing the work of non-ombudsman services or
programs except on a time-limited, intermittent basis.
(1) This provision does not limit the authority of the Ombudsman
program to provide ombudsman services to populations other than
residents of long-term care facilities so long as the appropriations
under the Act are utilized to serve residents of long-term care
facilities, as authorized by the Act.
(2) [Reserved]
(d) The State agency, and other entity selecting the Ombudsman, if
applicable, shall ensure that the Ombudsman meets minimum
qualifications which shall include, but not be limited to, demonstrated
expertise in:
(1) Long-term services and supports or other direct services for
older persons or individuals with disabilities;
(2) Consumer-oriented public policy advocacy;
(3) Leadership and program management skills; and
(4) Negotiation and problem resolution skills.
(e) Where the Ombudsman has the legal authority to do so, he or she
shall establish policies and procedures, in consultation with the State
agency, to carry out the Ombudsman program in accordance with the Act.
Where State law does not provide the Ombudsman with legal authority to
establish policies and procedures, the Ombudsman shall recommend
policies and procedures to the State agency or other agency in which
the Office is organizationally located, and such agency shall establish
Ombudsman program policies and procedures. Where local Ombudsman
entities are designated within area agencies on aging or other
entities, the Ombudsman and/or appropriate agency shall develop such
policies and procedures in consultation with the agencies hosting local
Ombudsman entities and with representatives of the Office. The policies
and procedures must address the following:
(1) Program administration. Policies and procedures regarding
program administration must include, but not be limited to:
(i) A requirement that the agency in which the Office is
organizationally located must not have personnel policies or practices
that prohibit the Ombudsman from performing the functions and
responsibilities of the Ombudsman, as set forth in Sec. 1324.13, or
from adhering to the requirements of section 712 of the Act (42 U.S.C.
3058g). Nothing in this provision shall prohibit such agency from
requiring that the Ombudsman, or other employees or volunteers of the
Office, adhere to the personnel policies and procedures of the entity
which are otherwise lawful.
(ii) A requirement that an agency hosting a local Ombudsman entity
must not have personnel policies or practices which prohibit a
representative of the Office from performing the duties of the
Ombudsman program or from adhering to the requirements of section 712
of the Act (42 U.S.C. 3058g). Nothing in this provision shall prohibit
such agency from requiring that representatives of the Office adhere to
the personnel policies and procedures of the host agency which are
otherwise lawful.
(iii) A requirement that the Ombudsman shall monitor the
performance of local Ombudsman entities which the Ombudsman has
designated to carry out the duties of the Office.
(iv) A description of the process by which the agencies hosting
local Ombudsman entities will coordinate with the Ombudsman in the
employment or appointment of representatives of the Office.
(v) Standards to assure prompt response by the Office and/or local
Ombudsman entities to complaints, prioritizing abuse, neglect,
exploitation, and time-sensitive complaints and that consider the
severity of the risk to the resident, the imminence of the threat of
harm to the resident, and the opportunity for mitigating harm to the
resident through provision of Ombudsman program services.
(vi) Procedures that clarify appropriate fiscal responsibilities of
the local Ombudsman entity, including but not limited to clarifications
regarding access to programmatic fiscal information by appropriate
representatives of the Office.
(2) Procedures for access. Policies and procedures regarding timely
access to facilities, residents, and appropriate records (regardless of
format and including, upon request, copies of such records) by the
Ombudsman and representatives of the Office must include, but not be
limited to:
(i) Access to enter all long-term care facilities at any time
during a facility's regular business hours or regular visiting hours,
and at any other time when access may be required by the circumstances
to be investigated;
(ii) Access to all residents to perform the functions and duties
set forth in Sec. Sec. 1324.13 and 1324.19;
[[Page 39641]]
(iii) Access to the name and contact information of the resident
representative, if any, where needed to perform the functions and
duties set forth in Sec. Sec. 1324.13 and 1324.19;
(iv) Access to review the medical, social and other records
relating to a resident, if--
(A) The resident or resident representative communicates informed
consent to the access and the consent is given in writing or through
the use of auxiliary aids and services;
(B) The resident or resident representative communicates informed
consent orally, visually, or through the use of auxiliary aids and
services, and such consent is documented contemporaneously by a
representative of the Office in accordance with such procedures;
(C) The resident is unable to communicate consent to the review and
has no legal representative; or
(D) Access is necessary in order to investigate a complaint, the
resident representative refuses to consent to the access, a
representative of the Office has reasonable cause to believe that the
resident representative is not acting in the best interests of the
resident, and the representative of the Office obtains the approval of
the Ombudsman;
(v) Access to the administrative records, policies, and documents,
to which the residents have, or the general public has access, of long-
term care facilities;
(vi) Access of the Ombudsman to, and, upon request, copies of all
licensing and certification records maintained by the State with
respect to long-term care facilities; and
(vii) Reaffirmation that the Health Insurance Portability and
Accountability Act of 1996 (HIPAA) Privacy Rule, 45 CFR part 160 and 45
CFR part 164, subparts A and E, does not preclude release by covered
entities of resident private health information or other resident
identifying information to the Ombudsman program, including but not
limited to residents' medical, social, or other records, a list of
resident names and room numbers, or information collected in the course
of a State or Federal survey or inspection process.
(3) Disclosure. Policies and procedures regarding disclosure of
files, records, and other information maintained by the Ombudsman
program must include, but not be limited to:
(i) Provision that the files, records, and information maintained
by the Ombudsman program may be disclosed only at the discretion of the
Ombudsman or designee of the Ombudsman for such purpose and in
accordance with the criteria developed by the Ombudsman, as required by
Sec. 1324.13(e);
(ii) Prohibition of the disclosure of identifying information of
any resident with respect to whom the Ombudsman program maintains
files, records, or information, except as otherwise provided by Sec.
1324.19(b)(5) through (8), unless:
(A) The resident or the resident representative communicates
informed consent to the disclosure and the consent is given in writing
or through the use of auxiliary aids and services;
(B) The resident or resident representative communicates informed
consent orally, visually, or through the use of auxiliary aids and
services and such consent is documented contemporaneously by a
representative of the Office in accordance with such procedures; or
(C) The disclosure is required by court order;
(iii) Prohibition of the disclosure of identifying information of
any complainant with respect to whom the Ombudsman program maintains
files, records, or information, unless:
(A) The complainant communicates informed consent to the disclosure
and the consent is given in writing or through the use of auxiliary
aids and services;
(B) The complainant communicates informed consent orally, visually,
or through the use of auxiliary aids and services and such consent is
documented contemporaneously by a representative of the Office in
accordance with such procedures; or
(C) The disclosure is required by court order;
(iv) Standard criteria for making determinations about disclosure
of resident information when the resident is unable to provide consent
and there is no resident representative or the resident representative
refuses consent as set forth in Sec. 1324.19(b)(5) through (8);
(v) Prohibition on requirements for reporting abuse, neglect, or
exploitation to adult protective services or any other entity, long-
term care facility, or other concerned person;
(vi) Exclusion of the Ombudsman and representatives of the Office
from abuse reporting requirements, including when such reporting would
disclose identifying information of a complainant or resident without
appropriate consent or court order, except as otherwise provided in
Sec. 1324.19(b)(5) through (8); and
(vii) Adherence to the provisions of paragraph (e)(3) of this
section, regardless of the source of the request for information or the
source of funding for the services of the Ombudsman program,
notwithstanding section 705(a)(6)(c) of the Act (42 U.S.C.
3058d(a)(6)(c)).
(4) Conflicts of interest. Policies and procedures regarding
conflicts of interest must establish mechanisms to identify and remove
or remedy conflicts of interest as provided in Sec. 1324.21,
including:
(i) Ensuring that no individual, or member of the immediate family
of an individual, involved in the employment or appointment of the
Ombudsman has or may have a conflict of interest;
(ii) Requiring that other agencies in which the Office or local
Ombudsman entities are organizationally located have policies in place
to prohibit the employment or appointment of an Ombudsman or a
representative of the Office who has or may have a conflict that cannot
be adequately removed or remedied;
(iii) Requiring that the Ombudsman take reasonable steps to refuse,
suspend, or remove designation of an individual who has a conflict of
interest, or who has a member of the immediate family who has or may
have a conflict of interest, which cannot be removed or remedied;
(iv) Establishing the methods by which the Office and/or State
agency will periodically review and identify conflicts of the Ombudsman
and representatives of the Office; and
(v) Establishing the actions the Office and/or State agency will
require the Ombudsman or representatives of the Office to take in order
to remedy or remove such conflicts.
(5) Systems advocacy. Policies and procedures related to systems
advocacy must assure that the Office is required and has sufficient
authority to carry out its responsibility to analyze, comment on, and
monitor the development and implementation of Federal, State, and local
laws, regulations, and other government policies and actions that
pertain to long-term care facilities and services and to the health,
safety, welfare, and rights of residents, and to recommend any changes
in such laws, regulations, and policies as the Office determines to be
appropriate.
(i) Such procedures must exclude the Ombudsman and representatives
of the Office from any State lobbying prohibitions to the extent that
such requirements are inconsistent with section 712 of the Act (42
U.S.C. 3058g).
(ii) Nothing in this part shall prohibit the Ombudsman or the State
agency or other agency in which the Office is organizationally located
from establishing policies which promote consultation regarding the
[[Page 39642]]
determinations of the Office related to recommended changes in laws,
regulations, and policies. However, such a policy shall not require a
right to review or pre-approve positions or communications of the
Office.
(6) Designation. Policies and procedures related to designation
must establish the criteria and process by which the Ombudsman shall
designate and/or refuse, suspend, or remove designation of local
Ombudsman entities and representatives of the Office.
(i) Such criteria should include, but not be limited to, the
authority to refuse, suspend, or remove designation a local Ombudsman
entity or representative of the Office in situations in which an
identified conflict of interest cannot be removed or remedied as set
forth in Sec. 1324.21.
(ii) [Reserved]
(7) Grievance process. Policies and procedures related to
grievances must establish a grievance process for the receipt and
review of grievances regarding the determinations or actions of the
Ombudsman and representatives of the Office.
(i) Such process shall include an opportunity for reconsideration
of the Ombudsman decision to refuse, suspend, or remove designation of
a local Ombudsman entity or representative of the Office.
Notwithstanding the grievance process, the Ombudsman shall make the
final determination to designate or to refuse, suspend, or remove
designation of a local Ombudsman entity or representative of the
Office.
(ii) [Reserved]
(8) Determinations of the Office. Policies and procedures related
to the determinations of the Office must ensure that the Ombudsman, as
head of the Office, shall be able to independently make determinations
and establish positions of the Office without interference and shall
not be constrained by or necessarily represent the determinations or
positions of the State agency or other agency in which the Office is
organizationally located, regarding:
(i) Disclosure of information maintained by the Ombudsman program
within the limitations set forth in section 712(d) of the Act (42
U.S.C. 3058g(d));
(ii) Recommendations to changes in Federal, State and local laws,
regulations, and other governmental policies and actions pertaining to
the health, safety, welfare, and rights of residents; and
(iii) Provision of information to public and private agencies,
legislators, the media, and other persons, regarding the problems and
concerns of residents and recommendations related to the problems and
concerns.
Sec. 1324.13 Functions and responsibilities of the State Long-Term
Care Ombudsman.
The Ombudsman, as head of the Office, shall have responsibility and
authority for the leadership and management of the Office in
coordination with the State agency, and, where applicable, any other
agency carrying out the Ombudsman program, as follows.
(a) Functions. The Ombudsman shall, personally or through
representatives of the Office--
(1) Identify, investigate, and resolve complaints that--
(i) Are made by, or on behalf of, residents; and
(ii) Relate to action, inaction, or decisions, that may adversely
affect the health, safety, welfare, or rights of residents (including
the welfare and rights of residents with respect to the appointment and
activities of resident representatives) of--
(A) Providers, or representatives of providers, of long-term care;
(B) Public agencies; or
(C) Health and social service agencies.
(2) Provide services to protect the health, safety, welfare, and
rights of the residents;
(3) Inform residents about means of obtaining services provided by
the Ombudsman program;
(4) Ensure that residents have regular and timely access to the
services provided through the Ombudsman program and that residents and
complainants receive timely responses from representatives of the
Office to requests for information and complaints;
(5) Represent the interests of residents before governmental
agencies, assure that individual residents have access to, and pursue
(as the Ombudsman determines as necessary and consistent with resident
interests) administrative, legal, and other remedies to protect the
health, safety, welfare, and rights of residents;
(6) Provide administrative and technical assistance to
representatives of the Office and agencies hosting local Ombudsman
entities;
(7)(i) Analyze, comment on, and monitor the development and
implementation of Federal, State, and local laws, regulations, and
other governmental policies and actions, that pertain to the health,
safety, welfare, and rights of the residents, with respect to the
adequacy of long-term care facilities and services in the State;
(ii) Recommend any changes in such laws, regulations, policies, and
actions as the Office determines to be appropriate; and
(iii) Facilitate public comment on the laws, regulations, policies,
and actions;
(iv) Provide leadership to Statewide systems advocacy efforts of
the Office on behalf of long-term care facility residents, including
coordination of systems advocacy efforts carried out by representatives
of the Office; and
(v) Provide information to public and private agencies,
legislators, the media, and other persons, regarding the problems and
concerns of residents and recommendations related to the problems and
concerns.
(vi) Such determinations and positions shall be those of the Office
and shall not necessarily represent the determinations or positions of
the State agency or other agency in which the Office is
organizationally located.
(vii) In carrying out systems advocacy efforts of the Office on
behalf of long-term care facility residents and pursuant to the receipt
of grant funds under the Act, the provision of information,
recommendations of changes of laws to legislators, and recommendations
of changes to government agency regulations and policies by the
Ombudsman or representatives of the Office do not constitute lobbying
activities as defined by 45 CFR part 93.
(8) Coordinate with and promote the development of citizen
organizations consistent with the interests of residents; and
(9) Promote, provide technical support for the development of, and
provide ongoing support as requested by resident and family councils to
protect the well-being and rights of residents; and
(b) Responsibilities. The Ombudsman shall be the head of a unified
Statewide long-term care Ombudsman program and shall:
(1) Establish or recommend policies, procedures, and standards for
administration of the Ombudsman program pursuant to Sec. 1324.11(e);
(2) Require representatives of the Office to fulfill the duties set
forth in Sec. 1324.19 in accordance with Ombudsman program policies
and procedures.
(c) Designation. The Ombudsman shall determine designation and
refusal, suspension, or removal of designation, of local Ombudsman
entities and representatives of the Office pursuant to section
712(a)(5) of the Act (42 U.S.C. 3058g(a)(5)) and the policies and
procedures set forth in Sec. 1324.11(e)(6).
[[Page 39643]]
(1) If an Ombudsman chooses to designate local Ombudsman entities,
the Ombudsman shall:
(i) Designate local Ombudsman entities to be organizationally
located within public or non-profit private entities;
(ii) Review and approve plans or contracts governing local
Ombudsman entity operations, including, where applicable, through area
agency on aging plans, in coordination with the State agency; and
(iii) Monitor, on a regular basis, the Ombudsman program
performance of local Ombudsman entities.
(2) The Ombudsman shall establish procedures for training for
certification and continuing education of the representatives of the
Office, based on and consistent with standards established by the
Director of the Office of Long-Term Care Ombudsman Programs as
described in section 201(d) of the Act (42 U.S.C. 3011(d)) and set
forth by the Assistant Secretary for Aging, in consultation with
residents, resident representatives, citizen organizations, long-term
care providers, and the State agency, that--
(i) Specify a minimum number of hours of initial training;
(ii) Specify the content of the training, including training
relating to Federal, State, and local laws, regulations, and policies,
with respect to long-term care facilities in the State; investigative
and resolution techniques; and such other matters as the Office
determines to be appropriate;
(iii) Specify that all program staff or volunteers who have access
to residents, files, records, and other information of the Ombudsman
program subject to disclosure requirements shall undergo training and
certification to be designated as representatives of the Office; and
(iv) Specify an annual number of hours of in-service training for
all representatives of the Office;
(3) Prohibit any representative of the Office from carrying out the
duties described in Sec. 1324.19 unless the representative--
(i) Has received the training required under paragraph (c)(2) of
this section or is performing such duties under supervision of the
Ombudsman or a designated representative of the Office as part of
certification training requirements; and
(ii) Has been approved by the Ombudsman as qualified to carry out
the activity on behalf of the Office;
(4) The Ombudsman shall investigate allegations of misconduct by
representatives of the Office in the performance of Ombudsman program
duties and, as applicable, coordinate such investigations with the
State agency in which the Office is organizationally located, agency
hosting the local Ombudsman entity and/or the local Ombudsman entity.
(5) Policies, procedures, or practices which the Ombudsman
determines to be in conflict with the laws, policies, or procedures
governing the Ombudsman program shall be sufficient grounds for
refusal, suspension, or removal of designation of the representative of
the Office and/or the local Ombudsman entity.
(d) Ombudsman program information. The Ombudsman shall manage the
files, records, and other information of the Ombudsman program, whether
in physical, electronic, or other formats, including information
maintained by representatives of the Office and local Ombudsman
entities pertaining to the cases and activities of the Ombudsman
program. Such files, records, and other information are the property of
the Office. Nothing in this provision shall prohibit a representative
of the Office or a local Ombudsman entity from maintaining such
information in accordance with Ombudsman program requirements. All
program staff or volunteers who access the files, records, and other
information of the Ombudsman program subject to disclosure requirements
shall undergo training and certification to be designated as
representatives of the Office.
(e) Disclosure. In making determinations regarding the disclosure
of files, records, and other information maintained by the Ombudsman
program, the Ombudsman shall:
(1) Have the sole authority to make or delegate determinations
concerning the disclosure of the files, records, and other information
maintained by the Ombudsman program. The Ombudsman shall comply with
section 712(d) of the Act (42 U.S.C. 3058g(d)) in responding to
requests for disclosure of files, records, and other information,
regardless of the format of such file, record, or other information,
the source of the request, and the sources of funding to the Ombudsman
program;
(2) Develop and adhere to criteria to guide the Ombudsman's
discretion in determining whether to disclose the files, records, or
other information of the Office. Criteria for disclosure of records
shall consider if the disclosure has the potential to cause:
(i) Retaliation against residents, complainants, or witnesses,
(ii) Undermining of the working relationships between the Ombudsman
program, facilities, or other agencies; or
(iii) Undermining of other official duties of the program;
(3) Develop and adhere to a process for the appropriate disclosure
of information maintained by the Office, including:
(i) Classification of at least the following types of files,
records, and information: medical, social, and other records of
residents; administrative records, policies, and documents of long-term
care facilities; licensing and certification records maintained by the
State with respect to long-term care facilities; and data collected in
the Ombudsman program reporting system;
(ii) Identification of the appropriate individual designee or
category of designee, if other than the Ombudsman, authorized to
determine the disclosure of specific categories of information in
accordance with the criteria described in paragraph (e) of this
section;
(f) Fiscal management. The Ombudsman shall determine the use of the
fiscal resources appropriated or otherwise available for the operation
of the Office. Where local Ombudsman entities are designated, the
Ombudsman shall approve the allocations of Federal and State funds
provided to such entities, subject to applicable Federal and State laws
and policies. The Ombudsman shall determine that program budgets and
expenditures of the Office and local Ombudsman entities are consistent
with laws, policies, and procedures governing the Ombudsman program.
(g) Annual report. In addition to the annual submission of the
National Ombudsman Reporting System report, the Ombudsman shall
independently develop and provide final approval of an annual report as
set forth in section 712(h)(1) of the Act (42 U.S.C. 3058g(h)(1)) and
as otherwise required by the Assistant Secretary.
(1) Such report shall:
(i) Describe the activities carried out by the Office in the year
for which the report is prepared;
(ii) Contain analysis of Ombudsman program data;
(iii) Describe evaluation of the problems experienced by, and the
complaints made by or on behalf of, residents;
(iv) Contain policy, regulatory, and/or legislative recommendations
for improving quality of the care and life of the residents; protecting
the health, safety, welfare, and rights of the residents; and resolving
resident complaints and identified problems or barriers;
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(v) Contain analysis of the success of the Ombudsman program,
including success in providing services to residents of assisted
living, board and care facilities, and other similar adult care
facilities; and
(vi) Describe barriers that prevent the optimal operation of the
Ombudsman program.
(2) The Ombudsman shall make such report available to the public
and submit it to the Assistant Secretary, the chief executive officer
of the State, the State legislature, the State agency responsible for
licensing or certifying long-term care facilities, and other
appropriate governmental entities.
(h) Memoranda of understanding. Through adoption of memoranda of
understanding or other means, the Ombudsman shall lead State-level
coordination and support appropriate local Ombudsman entity
coordination, between the Ombudsman program and other entities with
responsibilities relevant to the health, safety, well-being, or rights
of residents of long-term care facilities, including:
(1) The required adoption of memoranda of understanding between the
Ombudsman program and:
(i) Legal assistance programs provided under section 306(a)(2)(C)
of the Act (42 U.S.C. 3026(a)(2)(C)), addressing at a minimum referral
processes and strategies to be used when the Ombudsman program and a
legal assistance program are both providing program services to a
resident.
(ii) Facility and long-term care provider licensure and
certification programs, addressing at minimum communication protocols
and procedures to share information including procedures for access to
copies of licensing and certification records maintained by the State
with respect to long-term care facilities;
(2) The recommended adoption of memoranda of understanding or other
means between the Ombudsman program and:
(i) Area agency on aging programs;
(ii) Aging and disability resource centers;
(iii) Adult protective services programs;
(iv) Protection and advocacy systems, as designated by the State,
and as established under the Developmental Disabilities Assistance and
Bill of Rights Act of 2000 (42 U.S.C. 15001 et seq.);
(v) The State Medicaid fraud control unit, as defined in section
1903(q) of the Social Security Act (42 U.S.C. 1396b(q));
(vi) Victim assistance programs;
(vii) State and local law enforcement agencies;
(viii) Courts of competent jurisdiction; and
(ix) The State Legal Assistance Developer as provided under section
731 of the Act (42 U.S.C. 3058j) and as set forth in subpart C.
(i) Other activities. The Ombudsman shall carry out such other
activities as the Assistant Secretary determines to be appropriate.
Sec. 1324.15 State agency responsibilities related to the Ombudsman
program.
(a) Compliance. In addition to the responsibilities set forth in
part 1321 of this chapter, the State agency shall ensure that the
Ombudsman complies with the relevant provisions of the Act and of this
rule.
(b) Authority and access. The State agency shall ensure, through
the development of policies, procedures, and other means, consistent
with Sec. 1324.11(e)(2), that the Ombudsman program has sufficient
authority and access to facilities, residents, and information needed
to fully perform all of the functions, responsibilities, and duties of
the Office.
(c) Training. The State agency shall provide opportunities for
training for the Ombudsman and representatives of the Office in order
to maintain expertise to serve as effective advocates for residents.
The State agency may utilize funds appropriated under Title III and/or
Title VII of the Act designated for direct services in order to provide
access to such training opportunities.
(d) Personnel supervision and management. The State agency shall
provide personnel supervision and management for the Ombudsman and
representatives of the Office who are employees of the State agency.
Such management shall include an assessment of whether the Office is
performing all of its functions under the Act.
(e) State agency monitoring. The State agency shall provide
monitoring, as required by Sec. 1321.9(b) of this chapter, including
but not limited to fiscal monitoring, where the Office and/or local
Ombudsman entity is organizationally located within an agency under
contract or other arrangement with the State agency. Such monitoring
shall include an assessment of whether the Ombudsman program is
performing all of the functions, responsibilities and duties set forth
in Sec. Sec. 1324.13 and 1324.19. The State agency may make reasonable
requests for reports, including aggregated data regarding Ombudsman
program activities, to meet the requirements of this provision.
(f) Disclosure limitations. The State agency shall ensure that any
review of files, records, or other information maintained by the
Ombudsman program is consistent with the disclosure limitations set
forth in Sec. Sec. 1324.11(e)(3) and 1324.13(e).
(g) State and area plans on aging. The State agency shall integrate
the goals and objectives of the Office into the State plan and
coordinate the goals and objectives of the Office with those of other
programs established under Title VII of the Act and other State elder
rights, disability rights, and elder justice programs, including, but
not limited to, legal assistance programs provided under section
306(a)(2)(C) of the Act (42 U.S.C. 3026(a)(2)(C), to promote
collaborative efforts and diminish duplicative efforts. Where
applicable, the State agency shall require inclusion of goals and
objectives of local Ombudsman entities into area plans on aging.
(h) Elder rights leadership. The State agency shall provide elder
rights leadership. In so doing, it shall require the coordination of
Ombudsman program services with the activities of other programs
authorized by Title VII of the Act, as well as other State and local
entities with responsibilities relevant to the health, safety, well-
being, or rights of older adults, including residents of long-term care
facilities as set forth in Sec. 1324.13(h).
(i) Interference, retaliation, and reprisals. The State agency
shall:
(1) Ensure that it has mechanisms to prohibit and investigate
allegations of interference, retaliation, and reprisals:
(i) By a long-term care facility, other entity, or individual with
respect to any resident, employee, or other person for filing a
complaint with, providing information to, or otherwise cooperating with
any representative of the Office; or
(ii) By a long-term care facility, other entity or individual
against the Ombudsman or representatives of the Office for fulfillment
of the functions, responsibilities, or duties enumerated at Sec. Sec.
1324.13 and 1324.19; and
(2) Provide for appropriate sanctions with respect to interference,
retaliation, and reprisals.
(j) Legal counsel. (1) The State agency shall ensure that:
(i) Legal counsel for the Ombudsman program is adequate, available,
is without conflict of interest (as defined by the State ethical
standards governing the legal profession), and has competencies
relevant to the legal needs of:
(A) The program, in order to provide consultation and/or
representation as needed to assist the Ombudsman and
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representatives of the Office in the performance of their official
functions, responsibilities, and duties, including complaint resolution
and systems advocacy. Legal representation, arranged by or with the
approval of the Ombudsman, is provided to the Ombudsman or any
representative of the Office against whom suit or other legal action is
brought or threatened to be brought in connection with the performance
of official duties.
(B) Residents, in order to provide consultation and representation
as needed for the Ombudsman program to protect the health, safety,
welfare, and rights of residents.
(ii) The Ombudsman and representatives of the Office assist
residents in seeking administrative, legal, and other appropriate
remedies. In so doing, the Ombudsman shall coordinate with the Legal
Assistance Developer, legal services providers, and victim assistance
services to promote the availability of legal counsel to residents.
(2) Such legal counsel may be provided by one or more entities,
depending on the nature of the competencies and services needed and as
necessary to avoid conflicts of interest (as defined by the State
ethical standards governing the legal profession). At a minimum, the
Office shall have access to an attorney knowledgeable about the Federal
and State laws protecting the rights of residents and governing long-
term care facilities.
(3) Legal representation of the Ombudsman program by the Ombudsman
or representative of the Office who is a licensed attorney shall not by
itself constitute sufficiently adequate legal counsel.
(4) The communications between the Ombudsman and their legal
counsel are subject to attorney-client privilege.
(k) Fiscal management. The State agency shall ensure that:
(1) The Ombudsman receives notification of all sources of funds
received by the State agency that are allocated or appropriated to the
Ombudsman program and provides information on any requirements of the
funds, and the Ombudsman is supported in their determination of the use
of funds;
(2) The Ombudsman has full authority to determine the use of fiscal
resources appropriated or otherwise available for the operation of the
Office;
(3) Where local Ombudsman entities are designated, the Ombudsman
approves the allocations of Federal and State funds to such entities,
prior to any distribution of such funds, subject to applicable Federal
and State laws and policies; and
(4) The Ombudsman determines that program budgets and expenditures
of the Office and local Ombudsman entities are consistent with laws,
policies, and procedures governing the Ombudsman program.
(l) State agency requirements of the Office. The State agency shall
require the Office to:
(1) Develop and provide final approval of an annual report as set
forth in section 712(h)(1) of the Act (42 U.S.C. 3058g(h)(1)) and Sec.
1324.13(g) and as otherwise required by the Assistant Secretary.
(2) Analyze, comment on, and monitor the development and
implementation of Federal, State, and local laws, regulations, and
other government policies and actions that pertain to long-term care
facilities and services, and to the health, safety, welfare, and rights
of residents, in the State, and recommend any changes in such laws,
regulations, and policies as the Office determines to be appropriate;
(3) Provide such information as the Office determines to be
necessary to public and private agencies, legislators, the media, and
other persons, regarding the problems and concerns of individuals
residing in long-term care facilities; and recommendations related to
such problems and concerns;
(4) Establish procedures for the training of the representatives of
the Office, as set forth in Sec. 1324.13(c)(2); and
(5) Coordinate Ombudsman program services with entities with
responsibilities relevant to the health, safety, welfare, and rights of
residents of long-term care facilities, as set forth in Sec.
1324.13(h).
Sec. 1324.17 Responsibilities of agencies hosting local Ombudsman
entities.
(a) The agency in which a local Ombudsman entity is
organizationally located shall be responsible for the personnel
management, but not the programmatic oversight, of representatives,
including employee and volunteer representatives, of the Office.
(b) The agency in which a local Ombudsman entity is
organizationally located shall not have personnel policies or practices
which prohibit the representatives of the Office from performing the
duties, or from adhering to the access, confidentiality, and disclosure
requirements of section 712 of the Act (42 U.S.C. 3058g), as
implemented through this rule and the policies and procedures of the
Office.
(1) Policies, procedures, and practices, including personnel
management practices of the host agency, which the Ombudsman determines
conflict with the laws or policies governing the Ombudsman program
shall be sufficient grounds for the refusal, suspension, or removal of
the designation of local Ombudsman entity by the Ombudsman.
(2) Nothing in this provision shall prohibit the host agency from
requiring that the representatives of the Office adhere to the
personnel policies and procedures of the agency which are otherwise
lawful.
Sec. 1324.19 Duties of the representatives of the Office.
In carrying out the duties of the Office, the Ombudsman may
designate an entity as a local Ombudsman entity and may designate an
employee or volunteer of the local Ombudsman entity as a representative
of the Office. Representatives of the Office may also be designated
employees or volunteers within the Office.
(a) Duties. An individual so designated as a representative of the
Office shall, in accordance with the policies and procedures
established by the Office and the State agency:
(1) Identify, investigate, and resolve complaints made by or on
behalf of residents that relate to action, inaction, or decisions, that
may adversely affect the health, safety, welfare, or rights of the
residents;
(2) Provide services to protect the health, safety, welfare, and
rights of residents;
(3) Ensure that residents in the service area of the local
Ombudsman entity have regular and timely access to the services
provided through the Ombudsman program and that residents and
complainants receive timely responses to requests for information and
complaints;
(4) Represent the interests of residents before government agencies
and assure that individual residents have access to, and pursue (as the
representative of the Office determines necessary and consistent with
resident interest) administrative, legal, and other remedies to protect
the health, safety, welfare, and rights of the residents;
(5)(i) Review, and if necessary, comment on any existing and
proposed laws, regulations, and other government policies and actions,
that pertain to the rights and well-being of residents; and
(ii) Facilitate the ability of the public to comment on the laws,
regulations, policies, and actions;
(6) Promote, provide technical support for the development of, and
provide ongoing support as requested by resident and family councils;
and
[[Page 39646]]
(7) Carry out other activities that the Ombudsman determines to be
appropriate.
(b) Complaint processing. (1) With respect to identifying,
investigating and resolving complaints, and regardless of the source of
the complaint (i.e., complainant), the Ombudsman and the
representatives of the Office serve the resident of a long-term care
facility. The Ombudsman or representative of the Office shall
investigate a complaint, including but not limited to a complaint
related to abuse, neglect, or exploitation, for the purposes of
resolving the complaint to the resident's satisfaction and of
protecting the health, welfare, and rights of the resident. The
Ombudsman or representative of the Office may identify, investigate and
resolve a complaint impacting multiple residents or all residents of a
facility.
(2) Regardless of the source of the complaint (i.e., the
complainant), including when the source is the Ombudsman or
representative of the Office, the Ombudsman or representative of the
Office must support and maximize resident participation in the process
of resolving the complaint as follows:
(i) The Ombudsman or representative of Office shall offer privacy
to the resident for the purpose of confidentially providing information
and hearing, investigating and resolving complaints.
(ii) The Ombudsman or representative of the Office shall discuss
the complaint with the resident (and, if the resident is unable to
communicate informed consent, the resident's representative) in order
to:
(A) Determine the perspective of the resident (or resident
representative, where applicable) of the complaint;
(B) Request the resident (or resident representative, where
applicable) to communicate informed consent in order to investigate the
complaint;
(C) Determine the wishes of the resident (or resident
representative, where applicable) with respect to resolution of the
complaint, including whether the allegations are to be reported and, if
so, whether Ombudsman or representative of the Office may disclose
resident identifying information or other relevant information to the
facility and/or appropriate agencies. Such report and disclosure shall
be consistent with paragraph (b)(3) of this section;
(D) Advise the resident (and resident representative, where
applicable) of the resident's rights;
(E) Work with the resident (or resident representative, where
applicable) to develop a plan of action for resolution of the
complaint;
(F) Investigate the complaint to determine whether the complaint
can be verified; and
(G) Determine whether the complaint is resolved to the satisfaction
of the resident (or resident representative, where applicable).
(iii) Where the resident is unable to communicate informed consent,
and has no resident representative, the Ombudsman or representative of
the Office shall:
(A) Take appropriate steps to investigate and work to resolve the
complaint in order to protect the health, safety, welfare and rights of
the resident; and
(B) Determine whether the complaint was resolved to the
satisfaction of the complainant.
(iv) In determining whether to rely upon a resident representative
to communicate or make determinations on behalf of the resident related
to complaint processing, the Ombudsman or representative of the Office
shall ascertain the extent of the authority that has been granted to
the resident representative under court order (in the case of a
guardian or conservator), by power of attorney or other document by
which the resident has granted authority to the representative, or
under other applicable State or Federal law.
(3) The Ombudsman or representative of the Office may provide
information regarding the complaint to another agency in order for such
agency to substantiate the facts for regulatory, protective services,
law enforcement, or other purposes so long as the Ombudsman or
representative of the Office adheres to the disclosure requirements of
section 712(d) of the Act (42 U.S.C. 3058g(d)) and the procedures set
forth in Sec. 1324.11(e)(3).
(i) Where the goals of a resident or resident representative are
for regulatory, protective services or law enforcement action, and the
Ombudsman or representative of the Office determines that the resident
or resident representative has communicated informed consent to the
Office, the Office must assist the resident or resident representative
in contacting the appropriate agency and/or disclose the information
for which the resident has provided consent to the appropriate agency
for such purposes.
(ii) Where the goals of a resident or resident representative can
be served by disclosing information to a facility representative and/or
referrals to an entity other than those referenced in paragraph
(b)(3)(i) of this section, and the Ombudsman or representative of the
Office determines that the resident or resident representative has
communicated informed consent to the Ombudsman program, the Ombudsman
or representative of the Office may assist the resident or resident
representative in contacting the appropriate facility representative or
the entity, provide information on how a resident or representative may
obtain contact information of such facility representatives or
entities, and/or disclose the information for which the resident has
provided consent to an appropriate facility representative or entity,
consistent with Ombudsman program procedures.
(iii) In order to comply with the wishes of the resident, (or, in
the case where the resident is unable to communicate informed consent,
the wishes of the resident representative), the Ombudsman and
representatives of the Office shall not report suspected abuse, neglect
or exploitation of a resident when a resident or resident
representative has not communicated informed consent to such report
except as set forth in paragraphs (b)(5) through (7) of this section,
notwithstanding State laws to the contrary.
(4) For purposes of paragraphs (b)(1) through (3) of this section,
communication of informed consent may be made in writing, including
through the use of auxiliary aids and services. Alternatively,
communication may be made orally or visually, including through the use
of auxiliary aids and services, and such consent must be documented
contemporaneously by the Ombudsman or a representative of the Office,
in accordance with the procedures of the Office;
(5) For purposes of paragraphs (b)(1) through (3) of this section,
if a resident is unable to communicate his or her informed consent, or
perspective on the extent to which the matter has been satisfactorily
resolved, the Ombudsman or representative of the Office may rely on the
communication by a resident representative of informed consent and/or
perspective regarding the resolution of the complaint if the Ombudsman
or representative of the Office has no reasonable cause to believe that
the resident representative is not acting in the best interests of the
resident.
(6) For purposes of paragraphs (b)(1) through (3) of this section,
the procedures for disclosure, as required by Sec. 1324.11(e)(3),
shall provide that the Ombudsman or representative of the Office may
refer the matter and disclose resident-identifying information to the
appropriate agency or agencies for regulatory oversight; protective
services;
[[Page 39647]]
access to administrative, legal, or other remedies; and/or law
enforcement action in the following circumstances:
(i) The resident is unable to communicate informed consent to the
Ombudsman or representative of the Office;
(ii) The resident has no resident representative;
(iii) The Ombudsman or representative of the Office has reasonable
cause to believe that an action, inaction or decision may adversely
affect the health, safety, welfare, or rights of the resident;
(iv) The Ombudsman or representative of the Office has no evidence
indicating that the resident would not wish a referral to be made;
(v) The Ombudsman or representative of the Office has reasonable
cause to believe that it is in the best interest of the resident to
make a referral; and
(vi) The representative of the Office obtains the approval of the
Ombudsman or otherwise follows the policies and procedures of the
Office described in paragraph (b)(9) of this section.
(7) For purposes of paragraphs (b)(1) through (3) of this section,
the procedures for disclosure, as required by Sec. 1324.11(e)(3),
shall provide that, the Ombudsman or representative of the Office may
refer the matter and disclose resident-identifying information to the
appropriate agency or agencies for regulatory oversight; protective
services; access to administrative, legal, or other remedies; and/or
law enforcement action in the following circumstances:
(i) The resident is unable to communicate informed consent to the
Ombudsman or representative of the Office and the Ombudsman or
representative of the Office has reasonable cause to believe that the
resident representative has taken an action, inaction or decision that
may adversely affect the health, safety, welfare, or rights of the
resident;
(ii) The Ombudsman or representative of the Office has no evidence
indicating that the resident would not wish a referral to be made;
(iii) The Ombudsman or representative of the Office has reasonable
cause to believe that it is in the best interest of the resident to
make a referral; and
(iv) The representative of the Ombudsman obtains the approval of
the Ombudsman.
(8) The procedures for disclosure, as required by Sec.
1324.11(e)(3), shall provide that, if the Ombudsman or representative
of the Office personally witnesses suspected abuse, gross neglect, or
exploitation of a resident, the Ombudsman or representative of the
Office shall seek communication of informed consent from such resident
to disclose resident-identifying information to appropriate agencies;
(i) Where such resident is able to communicate informed consent, or
has a resident representative available to provide informed consent,
the Ombudsman or representative of the Office shall follow the
direction of the resident or resident representative as set forth
paragraphs (b)(1) through (3) of this section; and
(ii) Where the resident is unable to communicate informed consent,
and has no resident representative available to provide informed
consent, the Ombudsman or representative of the Office shall open a
case with the Ombudsman or representative of the Office as the
complainant, follow the Ombudsman program's complaint resolution
procedures, and shall refer the matter and disclose identifying
information of the resident to the management of the facility in which
the resident resides and/or to the appropriate agency or agencies for
substantiation of abuse, gross neglect or exploitation in the following
circumstances:
(A) The Ombudsman or representative of the Office has no evidence
indicating that the resident would not wish a referral to be made;
(B) The Ombudsman or representative of the Office has reasonable
cause to believe that disclosure would be in the best interest of the
resident; and
(C) The representative of the Office obtains the approval of the
Ombudsman or otherwise follows the policies and procedures of the
Office described in paragraph (b)(9) of this section.
(iii) In addition, the Ombudsman or representative of the Office,
following the policies and procedures of the Office described in
paragraph (b)(9) of this section, may report the suspected abuse, gross
neglect, or exploitation to other appropriate agencies for regulatory
oversight; protective services; access to administrative, legal, or
other remedies; and/or law enforcement action.
(9) Prior to disclosing resident-identifying information pursuant
to paragraph (b)(6) or (8) of this section, a representative of the
Office must obtain approval by the Ombudsman or, alternatively, follow
policies and procedures of the Office which provide for such
disclosure.
(i) Where the policies and procedures require Ombudsman approval,
they shall include a time frame in which the Ombudsman is required to
communicate approval or disapproval in order to assure that the
representative of the Office has the ability to promptly take actions
to protect the health, safety, welfare or rights of residents.
(ii) Where the policies and procedures do not require Ombudsman
approval prior to disclosure, they shall require that the
representative of the Office promptly notify the Ombudsman of any
disclosure of resident-identifying information under the circumstances
set forth in paragraph (b)(6) or (8) of this section.
(iii) Disclosure of resident-identifying information under
paragraph (b)(7) of this section shall require Ombudsman approval.
Sec. 1324.21 Conflicts of interest.
The State agency and the Ombudsman shall consider both the
organizational and individual conflicts of interest that may impact the
effectiveness and credibility of the work of the Office. In so doing,
both the State agency and the Ombudsman shall be responsible to
identify actual and potential conflicts and, where a conflict has been
identified, to remove or remedy such conflict as set forth in
paragraphs (b) and (d) of this section.
(a) Identification of organizational conflicts. In identifying
conflicts of interest pursuant to section 712(f) of the Act (42 U.S.C.
3058g(f)), the State agency and the Ombudsman shall consider the
organizational conflicts that may impact the effectiveness and
credibility of the work of the Office. Organizational conflicts of
interest include, but are not limited to, placement of the Office, or
requiring that an Ombudsman or representative of the Office perform
conflicting activities, in an organization that:
(1) Is responsible for licensing, surveying, or certifying long-
term care services, including facilities;
(2) Is an association (or an affiliate of such an association) of
long-term care facilities, or of any other residential facilities for
older individuals or individuals with disabilities;
(3) Has any ownership or investment interest (represented by
equity, debt, or other financial relationship) in, or receives grants
or donations from, a long-term care facility;
(4) Has governing board members with any ownership, investment, or
employment interest in long-term care facilities;
(5) Provides long-term care to residents of long-term care
facilities, including the provision of personnel for long-term care
facilities or the operation of programs which control access to or
services for long-term care facilities;
(6) Provides long-term care services, including programs carried
out under a Medicaid waiver approved under
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section 1115 of the Social Security Act (42 U.S.C. 1315) or under
subsection (b) or (c) of section 1915 of the Social Security Act (42
U.S.C. 1396n), or under a Medicaid State plan amendment under section
1905(a) or subsection (i), (j), or (k) of section 1915 of the Social
Security Act;
(7) Provides long-term care coordination or case management,
including for residents of long-term care facilities;
(8) Sets reimbursement rates for long-term care facilities;
(9) Sets reimbursement rates for long-term care services;
(10) Provides adult protective services;
(11) Is responsible for eligibility determinations for the Medicaid
program carried out under title XIX of the Social Security Act;
(12) Is responsible for eligibility determinations regarding
Medicaid or other public benefits for residents of long-term care
facilities;
(13) Conducts preadmission screening for long-term care facility
admission;
(14) Makes decisions regarding admission or discharge of
individuals to or from long-term care facilities; or
(15) Provides guardianship, conservatorship or other fiduciary or
surrogate decision-making services for residents of long-term care
facilities.
(b) Removing or remedying organizational conflicts. The State
agency and the Ombudsman shall identify and take steps to remove or
remedy conflicts of interest between the Office and the State agency or
other agency carrying out the Ombudsman program.
(1) The Ombudsman shall identify organizational conflicts of
interest in the Ombudsman program and describe steps taken to remove or
remedy conflicts within the annual report submitted to the Assistant
Secretary through the National Ombudsman Reporting System.
(2) Where the Office is located within or otherwise
organizationally attached to the State agency, the State agency shall:
(i) Take reasonable steps to avoid internal conflicts of interest;
(ii) Establish a process for review and identification of internal
conflicts;
(iii) Take steps to remove or remedy conflicts;
(iv) Ensure that no individual, or member of the immediate family
of an individual, involved in the designating, appointing, otherwise
selecting or terminating the Ombudsman is subject to a conflict of
interest; and
(v) Assure that the Ombudsman has disclosed such conflicts and
described steps taken to remove or remedy conflicts within the annual
report submitted to the Assistant Secretary through the National
Ombudsman Reporting System.
(3) Where a State agency is unable to adequately remove or remedy a
conflict, it shall carry out the Ombudsman program by contract or other
arrangement with a public agency or nonprofit private organization,
pursuant to section 712(a)(4) of the Act (42 U.S.C. 3058g(a)(4)). The
State agency may not enter into a contract or other arrangement to
carry out the Ombudsman program if the other entity, and may not
operate the Office directly if it:
(i) Is responsible for licensing, surveying, or certifying long-
term care facilities;
(ii) Is an association (or an affiliate of such an association) of
long-term care facilities, or of any other residential facilities for
older individuals or individuals with disabilities; or
(iii) Has any ownership, operational, or investment interest
(represented by equity, debt, or other financial relationship) in a
long-term care facility.
(4) Where the State agency carries out the Ombudsman program by
contract or other arrangement with a public agency or nonprofit private
organization, pursuant to section 712(a)(4) of the Act (42 U.S.C.
3058g(a)(4)), the State agency shall:
(i) Prior to contracting or making another arrangement, take
reasonable steps to avoid conflicts of interest in such agency or
organization which is to carry out the Ombudsman program and to avoid
conflicts of interest in the State agency's oversight of the contract
or arrangement;
(ii) Establish a process for periodic review and identification of
conflicts;
(iii) Establish criteria for approval of steps taken by the agency
or organization to remedy or remove conflicts;
(iv) Require that such agency or organization have a process in
place to:
(A) Take reasonable steps to avoid conflicts of interest, and
(B) Disclose identified conflicts and steps taken to remove or
remedy conflicts to the State agency for review and approval.
(5) Where an agency or organization carrying out the Ombudsman
program by contract or other arrangement develops a conflict and is
unable to adequately remove or remedy a conflict, the State agency
shall either operate the Ombudsman program directly or by contract or
other arrangement with another public agency or nonprofit private
organization.
(6) Where local Ombudsman entities provide Ombudsman services, the
Ombudsman shall:
(i) Prior to designating or renewing designation, take reasonable
steps to avoid conflicts of interest in any agency which may host a
local Ombudsman entity.
(ii) Establish a process for periodic review and identification of
conflicts of interest with the local Ombudsman entity in any agencies
hosting a local Ombudsman entity,
(iii) Require that such agencies disclose identified conflicts of
interest with the local Ombudsman entity and steps taken to remove or
remedy conflicts within such agency to the Ombudsman,
(iv) Establish criteria for approval of steps taken to remedy or
remove conflicts in such agencies, and
(v) Establish a process for review of and criteria for approval of
plans to remove or remedy conflicts with the local Ombudsman entity in
such agencies.
(7) Failure of an agency hosting a local Ombudsman entity to
disclose a conflict to the Office or inability to adequately remove or
remedy a conflict shall constitute grounds for refusal, suspension or
removal of designation of the local Ombudsman entity by the Ombudsman.
(c) Identifying individual conflicts of interest. (1) In
identifying conflicts of interest pursuant to section 712(f) of the Act
(42 U.S.C. 3058g(f)), the State agency and the Ombudsman shall consider
individual conflicts that may impact the effectiveness and credibility
of the work of the Office.
(2) Individual conflicts of interest for an Ombudsman,
representatives of the Office, and members of their immediate family
include, but are not limited to:
(i) Direct involvement in the licensing or certification of a long-
term care facility or of a provider of a long-term care service;
(ii) Ownership, operational, or investment interest (represented by
equity, debt, or other financial relationship) in an existing or
proposed long-term care facility or a long-term care service;
(iii) Employment of an individual by, or participation in the
management of, a long-term care facility or a related organization, in
the service area or by the owner or operator of any long-term care
facility in the service area;
(iv) Receipt of, or right to receive, directly or indirectly,
remuneration (in cash or in kind) under a compensation arrangement with
an owner or operator of a long-term care facility;
[[Page 39649]]
(v) Accepting gifts or gratuities of significant value from a long-
term care facility or its management, a resident or a resident
representative of a long-term care facility in which the Ombudsman or
representative of the Office provides services (except where there is a
personal relationship with a resident or resident representative which
is separate from the individual's role as Ombudsman or representative
of the Office);
(vi) Accepting money or any other consideration from anyone other
than the Office, or an entity approved by the Ombudsman, for the
performance of an act in the regular course of the duties of the
Ombudsman or the representatives of the Office without Ombudsman
approval;
(vii) Serving as guardian, conservator or in another fiduciary or
surrogate decision-making capacity for a resident of a long-term care
facility in which the Ombudsman or representative of the Office
provides services; and
(viii) Serving residents of a facility in which an immediate family
member resides.
(ix) Management responsibility for, or operating under the
supervision of, an individual with management responsibility for, adult
protective services.
(x) Serves as a guardian or in another fiduciary capacity for
residents of long-term care facilities in an official capacity (as
opposed to serving as a guardian or fiduciary for a family member, in a
personal capacity).
(d) Removing or remedying individual conflicts. (1) The State
agency or Ombudsman shall develop and implement policies and
procedures, pursuant to Sec. 1324.11(e)(4), to ensure that no
Ombudsman or representatives of the Office are required or permitted to
hold positions or perform duties that would constitute a conflict of
interest as set forth in Sec. 1324.21(c). This rule does not prohibit
a State agency or Ombudsman from having policies or procedures that
exceed these requirements.
(2) When considering the employment or appointment of an individual
as the Ombudsman or as a representative of the Office, the State agency
or other employing or appointing entity shall:
(i) Take reasonable steps to avoid employing or appointing an
individual who has an unremedied conflict of interest or who has a
member of the immediate family with an unremedied conflict of interest;
(ii) Take reasonable steps to avoid assigning an individual to
perform duties which would constitute an unremedied conflict of
interest;
(iii) Establish a process for periodic review and identification of
conflicts of the Ombudsman and representatives of the Office, and
(iv) Take steps to remove or remedy conflicts.
(3) In no circumstance shall the entity, which appoints or employs
the Ombudsman, appoint or employ an individual as the Ombudsman who:
(i) Has direct involvement in the licensing or certification of a
long-term care facility;
(ii) Has an ownership or investment interest (represented by
equity, debt, or other financial relationship) in a long-term care
facility. Divestment within a reasonable period may be considered an
adequate remedy to this conflict;
(iii) Has been employed by or participating in the management of a
long-term care facility within the previous twelve months.
(iv) Receives, or has the right to receive, directly or indirectly,
remuneration (in cash or in kind) under a compensation arrangemen with
an owner or operator of a long-term care facility.
(4) In no circumstance shall the State agency, other agency which
carries out the Office, or an agency hosting a local Ombudsman entity
appoint or employ an individual, nor shall the Ombudsman designate an
individual, as a representative of the Office who:
(i) Has direct involvement in the licensing or certification of a
long-term care facility;
(ii) Has an ownership or investment interest (represented by
equity, debt, or other financial relationship) in a long-term care
facility. Divestment within a reasonable period may be considered an
adequate remedy to this conflict;
(iii) Receives, directly or indirectly, remuneration (in cash or in
kind) under a compensation arrangement with an owner or operator of a
long-term care facility; or
(iv) Is employed by, or participating in the management of, a long-
term care facility.
(A) An agency which appoints or employs representatives of the
Office shall make efforts to avoid appointing or employing an
individual as a representative of the Office who has been employed by
or participating in the management of a long-term care facility within
the previous twelve months.
(B) Where such individual is appointed or employed, the agency
shall take steps to remedy the conflict.
Subpart B--Programs for Prevention of Elder Abuse, Neglect, and
Exploitation
Sec. 1324.201 State agency responsibilities for the prevention of
elder abuse, neglect, and exploitation.
(a) In accordance with Title VII-Chapter 3 of the Act, the
distribution of Federal funds to the State agency on aging by formula
is authorized to carry out activities to develop, strengthen, and carry
out programs for the prevention, detection, assessment, and treatment
of, intervention in, investigation of, and response to elder abuse,
neglect, and exploitation.
(b) All programs using these funds must meet requirements as set
forth in the Act, including those of section 721(c), (d), (e), (42
U.S.C. 3058g(c-e)) and guidance as set forth by the Assistant Secretary
for Aging.
Subpart C--State Legal Assistance Development Program
Sec. 1324.301 Definitions.
(a) Definitions as set forth in Sec. 1321.3 apply to this part.
(b) Terms used, but not otherwise defined in this part will have
the meanings ascribed to them in the Act.
Sec. 1324.303 Legal Assistance Developer.
(a) In accordance with section 731 of the Act (42 U.S.C. 3058j),
the State agency shall designate an individual who shall be known as a
State Legal Assistance Developer, and other personnel, sufficient to
ensure--
(1) State leadership in securing and maintaining the legal rights
of older individuals;
(2) State capacity for coordinating the provision of legal
assistance, in accordance with section 102(23) and (24) and consistent
with section 102(33) of the Act (42 U.S.C. 3002(33)), to include
prioritizing such services provided to individuals with greatest
economic need, or greatest social need;
(3) State capacity to provide technical assistance, training, and
other supportive functions to area agencies on aging, legal assistance
providers, long-term care Ombudsmen programs, adult protective
services, and other service providers under the Act;
(i) The Legal Assistance Developer shall utilize the trainings,
case consultations, and technical assistance provided by the support
and technical assistance entity established pursuant to section 420(c)
of the Act (42 U.S.C. 3032i(c)).
(ii) [Reserved]
(4) State capacity to promote financial management services to
older individuals at risk of guardianship,
[[Page 39650]]
conservatorship, or other fiduciary proceedings;
(i) In so doing, the Legal Assistance Developer shall take into
consideration promotion of activities to increase awareness of and
access to self-directed financial management services and legal
assistance and;
(ii) The Legal Assistance Developer shall also take into
consideration promotion of activities that proactively enable older
adults and those they designate as decisional supporters through powers
of attorney, health care proxies, supported decision making agreements,
and similar instruments or approaches to be connected to resources and
education to manage their finances so as to limit their risk for
guardianship, conservatorship, or more restrictive fiduciary
proceedings;
(5) State capacity to assist older individuals in understanding
their rights, exercising choices, benefiting from services and
opportunities authorized by law, and maintaining the rights of older
individuals at risk of guardianship, conservatorship, or other
fiduciary proceedings;
(i) In so doing, the Legal Assistance Developer shall take into
consideration engaging in activities aimed at preserving an
individual's rights or autonomy, including, but not limited to,
increasing awareness of and access to least-restrictive alternatives to
guardianship, conservatorship, or more restrictive fiduciary
proceedings, such as supported decision making, and legal assistance;
(ii) In so doing, the Legal Assistance Developer shall adhere to
the restrictions contained in section 321(a)(6)(B)(i) of the Act (42
U.S.C. 3030d(a)(6)(B)(i)) regarding the involvement of legal assistance
providers in guardianship proceedings, and shall apply these
restrictions to conservatorship and other fiduciary proceedings;
(iii) In undertaking this activity, the Legal Assistance Developer
shall take into consideration coordination of efforts with legal
assistance providers funded under the Act contracted by area agencies
on aging, any Bar Association Elder Law Section, and other elder rights
or entities active in the State.
(6) State capacity to improve the quality and quantity of legal
services provided to older individuals.
(b) The activities designated by the State agency for the Legal
Assistance Developer, in accordance with paragraphs (a)(1) through (6)
of this section, shall be contained in the State plan, per section 307
of the Act and as set forth in Sec. 1321.27.
(c) The State agency shall ensure that the Legal Assistance
Developer has the knowledge, resources, and capacity to conduct the
activities outlined in paragraph (a) of this section.
(d) Conflicts of interest.
(1) In designating a Legal Assistance Developer, the State agency
shall consider any potential conflicts of interest posed by any
candidate for the role, and take steps to prevent, remedy, or remove
such conflicts of interest.
(2) In designating a Legal Assistance Developer, the State agency
shall consider both organizational and individual interests that may
impact the effectiveness and credibility of the work of the Legal
Assistance Developer to coordinate legal assistance and work to secure,
protect, and promote the legal rights of older adults in the State.
(i) This includes holding a position or performing duties that
could lead to decisions that are or have the appearance of being
contrary to the Legal Assistance Developer's duties as defined in this
section and contained in the State plan as set forth in Sec. 1321.27
of this chapter.
(ii) [Reserved]
(3) The State agency shall not designate as Legal Assistance
Developer any individual who is:
(i) Serving as a director of adult protective services, or as a
legal counsel to adult protective services;
(ii) Serving as a State Long-Term Care Ombudsman, or as legal
counsel to a State Long-Term Care Ombudsman program;
(iii) Serving as a hearing officer, administrative law judge, trier
of fact or counsel to these positions in an administrative proceeding
related to the legal rights of older adults, such as one in which a
legal assistance provider might appear;
(iv) Serving as legal counsel or a party to an administrative
proceeding related to long-term care settings, including residential
settings;
(v) Conducting surveys of and licensure certifications for long-
term care settings, including residential settings, or serving as
counsel or advisor to such positions;
(vi) Serving as a public or private guardian, conservator, or
fiduciary or operating such a program, or serving as counsel to these
positions or programs.
(4) The State agency and the Legal Assistance Developer shall be
responsible for identifying any other actual and potential conflicts of
interest and circumstances that may lead to the appearance of a
conflict of interest; identifying processes for preventing conflicts of
interest and, where a conflict of interest has been identified, for
removing or remedying the conflict.
(5) The State agency shall develop and implement policies and
procedures to ensure that the Legal Assistance Developer is not
required or permitted to hold positions or perform duties that would
constitute a conflict of interest.
Dated: June 12, 2023.
Xavier Becerra,
Secretary, Department of Health and Human Services.
[FR Doc. 2023-12829 Filed 6-15-23; 8:45 am]
BILLING CODE 4154-01-P