Medicaid Program; Medicaid and Children's Health Insurance Program (CHIP) Managed Care Access, Finance, and Quality, 28092-28252 [2023-08961]
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Federal Register / Vol. 88, No. 85 / Wednesday, May 3, 2023 / Proposed Rules
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Centers for Medicare & Medicaid
Services
42 CFR Parts 430, 438, and 457
[CMS–2439–P]
RIN 0938–AU99
Medicaid Program; Medicaid and
Children’s Health Insurance Program
(CHIP) Managed Care Access, Finance,
and Quality
Centers for Medicare &
Medicaid Services (CMS), Department
of Health and Human Services (HHS).
ACTION: Proposed rule.
AGENCY:
This proposed rule would
advance CMS’ efforts to improve access
to care, quality and health outcomes,
and better address health equity issues
for Medicaid and Children’s Health
Insurance Program (CHIP) managed care
enrollees. The proposed rule would
specifically address standards for timely
access to care and States’ monitoring
and enforcement efforts, reduce burden
for some State directed payments and
certain quality reporting requirements,
add new standards that would apply
when States use in lieu of services and
settings (ILOSs) to promote effective
utilization and specify the scope and
nature of ILOS, specify medical loss
ratio (MLR) requirements, and establish
a quality rating system for Medicaid and
CHIP managed care plans.
DATES: To be assured consideration,
comments must be received at one of
the addresses provided below, by July 3,
2023.
ADDRESSES: In commenting, please refer
to file code CMS–2439–P.
Comments, including mass comment
submissions, must be submitted in one
of the following three ways (please
choose only one of the ways listed):
1. Electronically. You may submit
electronic comments on this regulation
to https://www.regulations.gov. Follow
the ‘‘Submit a comment’’ instructions.
2. By regular mail. You may mail
written comments to the following
address ONLY: Centers for Medicare &
Medicaid Services, Department of
Health and Human Services, Attention:
CMS–2439–P, P.O. Box 8016, Baltimore,
MD 21244–8016.
Please allow sufficient time for mailed
comments to be received before the
close of the comment period.
3. By express or overnight mail. You
may send written comments to the
following address ONLY: Centers for
Medicare & Medicaid Services,
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SUMMARY:
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Department of Health and Human
Services, Attention: CMS–2439–P, Mail
Stop C4–26–05, 7500 Security
Boulevard, Baltimore, MD 21244–1850.
For information on viewing public
comments, see the beginning of the
SUPPLEMENTARY INFORMATION section.
FOR FURTHER INFORMATION CONTACT:
John Giles, (410) 786–5545, Medicaid
Managed Care.
Laura Snyder, (410) 786–3198,
Medicaid Managed Care State Directed
Payments.
Tara Caulder, (410) 786–8252,
Medicaid Managed Care State Directed
Payments Value-Based Initiatives and
Evaluation.
Alex Loizias, (410) 786–2435,
Medicaid Managed Care State Directed
Payments Contract Requirements.
Andrew Wilson, (410) 786–8515,
Medicaid Managed Care State Directed
Payments Medicare Fee Schedules and
Appeals Process.
Carlye Burd, (720) 853–2780,
Medicaid Managed Care Quality.
Amanda Paige Burns, (410) 786–8030,
Medicaid Quality Rating System.
Joshua Bougie, (410) 786–8117, CHIP.
SUPPLEMENTARY INFORMATION: Inspection
of Public Comments: All comments
received before the close of the
comment period are available for
viewing by the public, including any
personally identifiable or confidential
business information that is included in
a comment. We post all comments
received before the close of the
comment period on the following
website as soon as possible after they
have been received: https://
www.regulations.gov. Follow the search
instructions on that website to view
public comments. CMS will not post on
Regulations.gov public comments that
make threats to individuals or
institutions or suggest that the
individual will take actions to harm the
individual. CMS continues to encourage
individuals not to submit duplicative
comments. We will post acceptable
comments from multiple unique
commenters even if the content is
identical or nearly identical to other
comments.
Table of Contents
I. Medicaid and CHIP Managed Care
A. Background
B. Provisions of the Proposed Regulations
1. Access
2. State Directed Payments
3. Medical Loss Ratio (MLR) Standards
4. In Lieu of Services and Settings (ILOS)
5. Quality Assessment and Performance
Improvement Program, State Quality
Strategies and External Quality Review
6. Quality Improvement—Quality Rating
System
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II. Collection of Information Requirements
III. Regulatory Impact Analysis
IV. Response to Comments
V. Regulation Text
Applicability and Complicace
Timeframes
CMS proposes that the proposed new
requirements would be applicable, and
therefore, States required to comply by
the effective date of the final rule or as
otherwise specified in regulatory text.
I. Medicaid and CHIP Managed Care
A. Background
As of September 2022, the Medicaid
program provided essential health care
coverage to more than 83 million 1
individuals, and, in 2020, had annual
outlays of more than $671 billion. In
2021, the Medicaid program accounted
for 17 percent of national health
expenditures.2 The program covers a
broad array of health benefits and
services critical to underserved
populations, including low-income
adults, children, parents, pregnant
individuals, the elderly, and people
with disabilities. For example, Medicaid
pays for approximately 42 percent of all
births in the U.S.3 and is the largest
payer of long-term services and supports
(LTSS),4 services to treat substance use
disorder, and services to prevent and
treat the Human Immunodeficiency
Virus.5
Ensuring beneficiaries can access
covered services is a crucial element of
the Medicaid program. Depending on
the State and its Medicaid program
structure, beneficiaries access their
health care services using a variety of
care delivery systems; for example, feefor-service (FFS) and managed care,
including through demonstrations and
waiver programs. In 2020, 72 percent 6
1 September 2022 Medicaid and CHIP Enrollment
Snapshot. Accessed at https://www.medicaid.gov/
medicaid/national-medicaid-chip-programinformation/downloads/september-2022-medicaidchip-enrollment-trend-snapshot.pdf.
2 CMS National Health Expenditure Accounts.
National Health Expenditures 2021 Highlights.
Accessed at https://www.cms.gov/files/document/
highlights.pdf.
3 National Center for Health Statistics. Key Birth
Statistics (2020 Data. Final 2022 Data forthcoming).
Accessed at https://www.cdc.gov/nchs/nvss/
births.htm.
4 Colello, Kirsten J. Who Pays for Long-Term
Services and Supports? Congressional Research
Service. Updated June 15, 2022. Accessed at https://
crsreports.congress.gov/product/pdf/IF/IF10343.
5 Dawson, L. and Kates, J. Insurance Coverage and
Viral Suppression Among People with HIV, 2018.
September 2020. Kaiser Family Foundation.
Accessed at https://www.kff.org/hivaids/issue-brief/
insurance-coverage-and-viral-suppression-amongpeople-with-hiv-2018/.
6 MACPAC 2022 Analysis of T–MSIS data
February 2022. Exhibit 30. Percentage of Medicaid
Enrollees in Managed Care by State and Eligibility
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of Medicaid beneficiaries were enrolled
in comprehensive managed care plans;
the remaining individuals received all
of their care or some services that have
been carved out of managed care
through FFS.
With a program as large and complex
as Medicaid, to promote consistent
access to health care for all beneficiaries
across all types of care delivery systems
in accordance with statutory
requirements, access regulations need to
be multi-factorial. Strategies to enhance
access to health care services should
reflect how people move through and
interact with the health care system. We
view the continuum of health care
access across three dimensions of a
person-centered framework: (1)
enrollment in coverage; (2) maintenance
of coverage; and (3) access to services
and supports. Within each of these
dimensions, accompanying regulatory,
monitoring, and/or compliance actions
may be needed to ensure access to
health care is achieved and maintained.
In early 2022, we released a request
for information (RFI) 7 to collect
feedback on a broad range of questions
that examined topics such as: challenges
with eligibility and enrollment; ways we
can use data available to measure,
monitor, and support improvement
efforts related to access to services;
strategies we can implement to support
equitable and timely access to providers
and services; and opportunities to use
existing and new access standards to
help ensure that Medicaid and
Children’s Health Insurance Program
(CHIP) payments are sufficient to enlist
enough providers. Some of the most
common feedback we received through
the RFI related to promoting cultural
competency in access to and the quality
of services for beneficiaries across all
dimensions of health care and using
payment rates as a driver to increase
provider participation in Medicaid and
CHIP programs. Commenters were also
interested in opportunities to align
approaches for payment regulation and
compliance across Medicaid and CHIP
delivery systems and services.
As noted above, the first dimension of
access focuses on ensuring that eligible
people are able to enroll in the Medicaid
program. Access to Medicaid enrollment
requires that a potential beneficiary
know if they are or may be eligible for
Group https://www.macpac.gov/wp-content/
uploads/2022/12/EXHIBIT-30.-Percentage-ofMedicaid-Enrollees-in-Managed-Care-by-State-andEligibility-Group-FY-2020.pdf.
7 CMS Request for Information: Access to
Coverage and Care in Medicaid & CHIP. February
2022. For a full list of question from the RFI, see
https://www.medicaid.gov/medicaid/access-care/
downloads/access-rfi-2022-questions.pdf.
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Medicaid, be aware of Medicaid
coverage options, and be able to easily
apply for and enroll in coverage. The
second dimension of access in this
continuum relates to maintaining
coverage once the beneficiary is
enrolled in the Medicaid program
initially. Maintaining coverage requires
that eligible beneficiaries are able to stay
enrolled in the program without
interruption, or that they know how to
and can smoothly transition to other
health coverage, such as CHIP,
Exchange coverage, or Medicare, when
they are no longer eligible for Medicaid
coverage. In September 2022, we
published a proposed rule, Streamlining
the Medicaid, Children’s Health
Insurance Program, and Basic Health
Program Application, Eligibility,
Determination, Enrollment, and
Renewal Processes (87 FR 54760;
hereinafter the ‘‘Streamlining Eligibility
& Enrollment proposed rule’’) to
simplify the processes for eligible
individuals to enroll and retain
eligibility in Medicaid, CHIP, and the
Basic Health Program (BHP).
The third dimension, which is the
focus of this proposed rule, is access to
services and supports. This rule is
focused on addressing additional
critical elements of access: (1) potential
access (for example, provider
availability and network adequacy); (2)
beneficiary utilization (the use of health
care and health services); and (3)
beneficiaries’ perceptions and
experiences with the care they did or
did not receive. These terms and
definitions build upon our previous
efforts to examine how best to monitor
access.8
In addition to the three proposed
rules (the Streamlining Eligibility &
Enrollment proposed rule, this proposed
rule on managed care, and Medicaid
Program; Ensuring Access to Medicaid
Services proposed rule), we are also
engaged in non-regulatory activities (for
example, best practices toolkits and
technical assistance to States) to
improve access to health care services
across Medicaid delivery systems. As
noted earlier, the Streamlining
Eligibility & Enrollment proposed rule
addresses the first two dimensions of
access to health care: (1) enrollment in
coverage and (2) maintenance of
coverage. Through that proposed rule,
we sought to streamline Medicaid, CHIP
and BHP eligibility and enrollment
8 Kenney, Genevieve M., Kathy Gifford, Jane
Wishner, Vanessa Forsberg, Amanda I. Napoles, and
Danielle Pavliv. ‘‘Proposed Medicaid Access
Measurement and Monitoring Plan.’’ Washington,
DC: The Urban Institute. August 2016. Accessed at
https://www.medicaid.gov/sites/default/files/201912/monitoring-plan.pdf.
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processes, reduce administrative burden
on States and applicants toward a more
seamless eligibility and enrollment
process, and increase the enrollment
and retention of eligible individuals.
Through the Ensuring Access to
Medicaid Services proposed rule, and
this proposed rule involving managed
care, we outline additional proposed
steps to address the third dimension of
the health care access continuum:
access to services, while also in this rule
addressing quality and financing of
services in the managed care context.
We seek to address a range of accessrelated challenges that impact how
beneficiaries are served by Medicaid
across all of its delivery systems.
The use of managed care in Medicaid
has grown from 81 percent in 2016 to
84 percent in 2020,9 with 72 percent of
Medicaid beneficiaries enrolled in
comprehensive managed care
organizations in 2020. We note that
States may implement a Medicaid
managed care delivery system using
four Federal authorities—sections
1915(a), 1915(b), 1932(a), and 1115(a) of
the Social Security Act (the Act); each
is described briefly below.
Under section 1915(a) of the Act,
States can implement a voluntary
managed care program by executing a
contract with organizations that the
State has procured using a competitive
procurement process. To require
beneficiaries to enroll in a managed care
program to receive services, a State must
obtain approval from CMS under two
primary authorities:
• Through a State plan amendment
(SPA) that meets standards set forth in
section 1932(a) of the Act, States can
implement a mandatory managed care
delivery system. This authority does not
allow States to require beneficiaries who
are dually eligible for Medicare and
Medicaid (dually eligible beneficiaries),
American Indians/Alaska Natives
(except as permitted in section
1932(a)(2)(C) of the Act), or children
with special health care needs to enroll
in a managed care program. State plans,
once approved, remain in effect until
modified by the State.
• We may grant a waiver under
section 1915(b) of the Act, permitting a
State to require all Medicaid
beneficiaries to enroll in a managed care
delivery system, including dually
eligible beneficiaries, American Indians/
Alaska Natives, or children with special
health care needs. After approval, a
State may operate a section 1915(b)
waiver for a 2-year period (certain
waivers can be operated for up to 5
9 https://www.medicaid.gov/medicaid/managedcare/enrollment-report/.
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years if they include dually eligible
beneficiaries) before requesting a
renewal for an additional 2- (or 5-) year
period.
We may also authorize managed care
programs as part of demonstration
projects under section 1115(a) of the Act
that include waivers permitting a State
to require all Medicaid beneficiaries to
enroll in a managed care delivery
system, including dually eligible
beneficiaries, American Indians/Alaska
Natives, and children with special
health care needs. Under this authority,
States may seek additional flexibility to
demonstrate and evaluate innovative
policy approaches for delivering
Medicaid benefits, as well as the option
to provide services not typically covered
by Medicaid. Such demonstrations are
approvable only if it is determined that
the demonstration would promote the
objectives of the Medicaid statute and
the demonstration is subject to
evaluation.
The above authorities all permit
States to operate their Medicaid
managed care programs without
complying with the following standards
of Medicaid law outlined in section of
1902 of the Act:
• Statewideness (section 1902(a)(1) of
the Act): States may implement a
managed care delivery system in
specific areas of the State (generally
counties/parishes) rather than the whole
State;
• Comparability of Services (section
1902(a)(10)(B) of the Act): States may
provide different benefits to people
enrolled in a managed care delivery
system; and
• Freedom of Choice (section
1902(a)(23)(A) of the Act): States may
generally require people to receive their
Medicaid services only from a managed
care plan’s network of providers or
primary care provider.
States that elect to operate a separate
CHIP within a managed care delivery
system do not need specific statutory
authority to offer benefits through a
managed care program. However,
sections 2103(f)(3) and 2107(e)(1)(N)
and (R) of the Act apply certain
provisions of sections 1903 and 1932 of
the Act related to Medicaid managed
care to separate CHIPs. States that elect
a Medicaid expansion CHIPs that
operate within a managed care delivery
system are subject to all requirements
under section 1932 of the Act.
In the May 6, 2016 Federal Register
(81 FR 27498), we published the
‘‘Medicaid and Children’s Health
Insurance Program (CHIP) Programs;
Medicaid Managed Care, CHIP
Delivered in Managed Care, and
Revisions Related to Third Party
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Liability’’ final rule (hereinafter referred
to as ‘‘the 2016 final rule’’) that
modernized the Medicaid and CHIP
managed care regulations to reflect
changes in the use of managed care
delivery systems. The 2016 final rule
aligned many of the rules governing
Medicaid and CHIP managed care with
those of other major sources of coverage;
implemented applicable statutory
provisions; strengthened actuarial
soundness payment provisions to
promote the accountability of managed
care program rates; strengthened efforts
to reform delivery systems that serve
Medicaid and CHIP beneficiaries; and
enhanced policies related to program
integrity. The 2016 final rule applied
many of the Medicaid managed care
rules to separate CHIP, particularly in
the areas of access, finance, and quality
through cross-references to 42 CFR part
438.
In the January 18, 2017 Federal
Register (82 FR 5415), we published the
‘‘Medicaid Program; The Use of New or
Increased Pass-Through Payments in
Medicaid Managed Care Delivery
Systems’’ final rule (hereinafter referred
to as ‘‘the 2017 final rule’’). In the 2016
final rule, we defined pass-through
payments at § 438.6(a) as any amount
required by the State (and considered in
calculating the actuarially sound
capitation rate) to be added to the
contracted payment rates paid by the
MCO, PIHP, or PAHP to hospitals,
physicians, or nursing facilities that is
not for the following purposes: a
specific service or benefit provided to a
specific enrollee covered under the
contract; a provider payment
methodology permitted under
§ 438.6(c)(1)(i) through (iii) for services
and enrollees covered under the
contract; a subcapitated payment
arrangement for a specific set of services
and enrollees covered under the
contract; graduate medical education
(GME) payments; or Federally-qualified
health center (FQHC) or rural health
clinic (RHC) wrap around payments. On
June 29th, 2016, we also published the
CMCS Informational Bulletin (CIB)
concerning ‘‘The Use of New or
Increased Pass-Through Payments in
Medicaid Managed Care Delivery
Systems.’’ The 2017 final rule codified
the information in the CIB as well as
gave States the option to eliminate
physician and nursing facility payments
immediately or phase down these
payments over the 5-year transition
period if they prefer and specified the
maximum amount of pass-through
payments permitted annually during the
transition periods under Medicaid
managed care contract(s) and rate
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certification(s). That final rule
prevented increases in pass-through
payments and the addition of new passthrough payments beyond those in place
when the pass-through payment
transition periods were established in
the 2016 final rule.
In the November 13, 2020 Federal
Register (85 FR 72754), we published
the ‘‘Medicaid Program; Medicaid and
Children’s Health Insurance Program
(CHIP) Managed Care’’ final rule
(hereinafter referred to as the ‘‘2020
final rule’’) which streamlined the
Medicaid and CHIP managed care
regulatory framework to relieve
regulatory burdens; support State
flexibility and local leadership; and
promote transparency, flexibility, and
innovation in the delivery of care. The
rule was intended to ensure that the
regulatory framework was efficient and
feasible for States to implement in a
cost-effective manner and ensure that
States can implement and operate
Medicaid and CHIP managed care
programs without undue administrative
burdens.
Since publication of the 2020 final
rule, the COVID–19 public health
emergency (PHE) challenged States’
ability to ensure beneficiaries’ access to
high-quality care, ensure adequate
provider payment during extreme
workforce challenges, and provide
adequate program monitoring and
oversight. On January 28, 2021,
Executive Order (E.O.) 14009,
Strengthening Medicaid and the
Affordable Care Act, was signed and
established the policy objective to
protect and strengthen Medicaid and the
Affordable Care Act (ACA) and to make
high-quality health care accessible and
affordable for every American, and
directed executive departments and
agencies to review existing regulations,
orders, guidance documents, and
policies to determine whether such
agency actions are inconsistent with this
policy. On April 25, 2022, Executive
Order 14070 directed agencies with
responsibilities related to Americans’
access to health coverage to review
agency actions to identify ways to
continue to expand the availability of
affordable health coverage, to improve
the quality of coverage, to strengthen
benefits, and to help more Americans
enroll in quality health coverage. This
proposed rule aims to fulfill Executive
Orders 14009 and 14070 by helping
States to use lessons learned from the
PHE and build stronger managed care
programs to better meet the needs of the
Medicaid and CHIP populations by
improving access to and quality of care
provided.
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In addition, this rule proposes new
standards to help States improve their
monitoring of access to care by requiring
establishment of new standards for
appointment wait times, use of secret
shopper surveys, use of enrollee
experience surveys, and requiring States
to submit a managed care plan analysis
of payments made by plans to providers,
for specific services, to more closely
monitor plans’ network adequacy. It
also proposes provisions that would
reduce burden for States that choose to
direct MCOs, PIHPs, or PAHPs in
certain ways to use their capitation
payments to pay specified providers
specified amounts, address
impermissible redistribution
arrangements related to State directed
payments, and add clarity to the
requirements related to medical loss
ratio calculations. To improve
transparency and provide valuable
information to enrollees, providers, and
CMS, this rule proposes to enhance
existing State website requirements for
content and ease of use. Lastly, this
proposed rule would make quality
reporting more transparent and
meaningful for driving quality
improvement, reduce burden on certain
quality reporting requirements, and
establish State requirements for
implementing a Medicaid and CHIP
quality rating system aimed at ensuring
monitoring of performance by Medicaid
and CHIP managed care plans and
empowering beneficiary choice in
managed care.
Finally, we believe it is important to
acknowledge the role of health equity
within this proposed rule. Medicaid and
CHIP are the primary source of health
care coverage for over one in three
people of color in this country.
Consistent with Executive Order
13985 10 which calls for advancing
equity for underserved populations, we
are working to advance health equity
across CMS programs consistent with
the goals and objectives we have
outlined in the CMS Framework for
Health Equity 2022–2032 11 and the
HHS Equity Action Plan.12 That effort
includes increasing our understanding
of the needs of those we serve to ensure
that all individuals have access to
equitable care and coverage.
10 Executive Order 13985, https://
www.whitehouse.gov/briefing-room/presidential
actions/2021/01/20/executive-orderadvancingracial-equity-and-support-orunderservedcommunities-through-the-federalgovernment/.
11 CMS Framework for Health Equity 2022–2032:
https://www.cms.gov/files/document/
cmsframework-health-equity.pdf.
12 HHS Equity Action Plan, https://www.hhs.gov/
sites/default/files/hhs-equity-action-plan.pdf.
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A key part of our approach will be to
work with States to improve
measurement of health disparities
through the stratification of State
reporting on certain measures to
identify potential differences in access,
quality, and outcomes based on
demographic factors like race, ethnicity,
age, rural/urban status, disability,
language, sex, sexual orientation, and
gender identity, as well as social
determinants of health.
The ‘‘Medicaid Program and CHIP;
Mandatory Medicaid and Children’s
Health Insurance Program (CHIP) Core
Set Reporting’’ proposed rule appeared
in the August 22, 2022 Federal Register
(87 FR 51303) (hereinafter referred to as
the‘‘Mandatory Medicaid and CHIP Core
Set Reporting proposed rule’’). In that
proposed rule, we proposed that the
Secretary would specify, through annual
subregulatory guidance, which
measures in the Medicaid and CHIP
Child Core Set, the behavioral health
measures of the Medicaid Adult Core
Set, and the Health Home Core Sets,
States would be required to stratify, and
by which factors, such as race, ethnicity,
sex, age, rural/urban status, disability,
language or other factors specified by
the Secretary. CMS also proposed a
phased-in timeline for stratification of
measures in these Core Sets. In the
Medicaid Program; Ensuring Access to
Medicaid Services proposed rule,
published elsewhere in the Federal
Register, we also proposed a similar
phased-in timeline and process for
mandatory reporting and stratification
of the Home and Community-Based
Services (HCBS) Quality Measure Set.
Measuring health disparities,
reporting these results, and driving
improvements in quality are
cornerstones of the CMS approach to
advancing health equity and also align
with the CMS Strategic Priorities.13 In
this proposed rule, we establish our
intent to align with the stratification
factors required for Core Set measure
reporting, which we believe would
minimize State and health plan burden
to report stratified measures. To further
reduce burden on States, we would
permit States to report, if finalized, the
same measurement and stratification
methodologies and classifications as
those proposed in the Mandatory
Medicaid and CHIP Core Set Reporting
proposed rule and the Ensuring Access
to Medicaid Services proposed rule. We
believe these measures and
methodologies would be appropriate to
include in States’ Managed Care
Program Annual Report (MCPAR)
13 CMS Strategic Plan 2022, https://www.cms.gov/
cms-strategic-plan.
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because § 438.66(e)(2)(vii) requires
information on and an assessment of the
operation of each managed care program
and an evaluation of managed care plan
performance on quality measures.
Reporting these measures in MCPAR
would minimize State and provider
burden while allowing more robust
CMS monitoring and oversight of the
quality of the health care provided at a
managed care plan and program level.
We would also anticipate publishing
additional subregulatory guidance and
adding specific fields in MCPAR that
would accommodate this measure and
data stratification reporting to simplify
the process for States.
B. Provisions of the Proposed
Regulations
Throughout this document, the term
‘‘PAHP’’ is used to mean a prepaid
ambulatory health plan that does not
exclusively provide non-emergency
medical transportation services.
Whenever this document is referencing
a PAHP that exclusively provides nonemergency medical transportation
services, it is specifically addressed as
a ‘‘Non-Emergency Medical
Transportation (NEMT) PAHP.’’
Throughout this document, the use of
the term ‘‘managed care plan’’ includes
managed care organizations (MCOs),
prepaid inpatient health plans (PIHPs),
and prepaid ambulatory health plans
(PAHPs) and is used only when the
provision under discussion applies to
all three arrangements. An explicit
reference is used in the preamble if the
provision applies to primary care case
management (PCCMs) or PCCM entities.
For CHIP, the preamble uses ‘‘CHIP’’
when referring collectively to separate
child health programs and Medicaid
expansion programs. We use ‘‘separate
CHIP’’ specifically in reference to
separate child health programs and also
in reference to any proposed changes in
subpart L of part 457, which are only
applicable to separate child health
programs operating in a managed care
delivery system. Also note in this
proposed rule, all proposed changes to
Medicaid managed care regulations are
equally applicable to Medicaid
expansion managed care programs as
described at § 457.1200(c).1. Access (42
CFR 438.2, 438.10, 438.66, 438.68,
438.206, 438.207, 438.214, 438.602,
457.1207, 457.1218, 457.1230, 457.1250,
457.1285)
a. Enrollee Experience Surveys
(§§ 438.66(b) and (c), 457.1230(b))
In the 2016 final rule, we renamed
and expanded § 438.66 State Monitoring
Requirements to ensure that States had
robust systems to monitor their
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managed care programs, utilize the
monitoring results to make program
improvements, and report to CMS
annually the results of their monitoring
activities. Existing regulations at
§ 438.66(c)(5) require States to use the
data collected from their monitoring
activities to improve the performance of
their managed care programs, including
results from any enrollee or provider
satisfaction surveys conducted by the
State or managed care plan. Some States
currently use surveys to gather direct
input from their managed care enrollees,
which we believe is a valuable source of
information on enrollees’ actual and
perceived access to services. As a
general matter, disparities in access to
care related to demographic factors such
as race, ethnicity, language, or disability
status are, in part, a function of the
availability of the accessible providers
who are willing to provide care and are
competent in meeting the needs of
populations in medically underserved
communities. Surveys can focus on
matters that are important to enrollees
and for which they are the best and,
sometimes, only source of information.
Patient experience surveys can also
focus on how patients experienced or
perceived key aspects of their care, not
just on how satisfied they were with
their care. For example, experience
surveys can focus on asking patients
whether or how often they accessed
health care, barriers they encountered in
accessing health care, and their
experience including communication
with their doctors, understanding their
medication instructions, and the
coordination of their health care needs.
Some States already use enrollee
experience surveys and report that the
data is an asset in their efforts to assess
whether the managed care program is
meeting its enrollees’ needs.
One of the most commonly used
enrollee experience survey in the health
care industry, including for Medicare
Advantage organizations, is the
Consumer Assessment of Healthcare
Providers and Systems (CAHPS®).14
CAHPS experience surveys are available
for health plans, dental plans, and home
and community-based services (HCBS)
programs, as well as for patient
experience with providers such as home
health, condition specific care such as
behavioral health, or facility-based care
such as in a nursing home. A survey
specially designed to measure the
impact of long-term services and
supports (LTSS) on the quality of life
and outcomes of enrollees is the
14 The acronym ‘‘CAHPS’’ is a registered
trademark of the Agency for Healthcare Research
and Quality.
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National Core Indicators-Aging and
Disabilities (NCI–AD®) Adult Consumer
SurveyTM.15 Whichever survey is
chosen by a State, it should complement
data gathered from other network
adequacy and access monitoring
activities to provide the State with a
more complete assessment of their
managed care programs’ success at
meeting their enrollees’ needs. To
ensure that States’ managed care
program monitoring systems, required at
§ 438.66(a), appropriately capture the
enrollee experience, we propose to
revise § 438.66(b)(4) to explicitly
include ‘‘enrollee experience.’’ Section
438.66(c)(5) currently requires States to
use the results from any enrollee or
provider satisfaction surveys they
choose to conduct to improve the
performance of its managed care
program. To ensure that States have the
data from an enrollee experience survey
to include in their monitoring activities
and improve the performance of their
managed care programs, we propose to
revise § 438.66(c)(5) to require that
States conduct an annual enrollee
experience survey. To reflect this, we
propose to revise § 438.66(c)(5) to add
‘‘an annual’’ before ‘‘enrollee’’ and add
‘‘experience survey conducted by the
State’’ after ‘‘enrollee.’’ We also propose
to replace ‘‘or’’ with ‘‘and’’ to be explicit
that use of provider survey results alone
would not be sufficient to comply with
§ 438.66(c)(5). While we encourage
States and managed care plans to utilize
provider surveys, we are not proposing
to mandate them at this time. We
believe other proposals in this rule,
such as enrollee surveys and secret
shopper surveys, may yield information
that would inform our decision on the
use of provider surveys in the future.
We invite comment on whether we
should mandate the use of a specific
enrollee experience survey, define
characteristics of acceptable survey
instruments, and the operational
considerations of enrollee experience
surveys States use currently.
To reflect these proposals in the
annual assessment of the operation of
the managed care program report called
the Managed Care Program Annual
Report (MCPAR) required at § 438.66(e),
we propose conforming edits in
§ 438.66(e)(2)(vii). We propose to
include the results of an enrollee
experience survey to the list of items
that States must evaluate in their report
and add ‘‘provider’’ before ‘‘surveys’’ to
distinguish them from enrollee
experience surveys. Additionally,
consistent with the transparency
15 NCI–AD Adult Consumer SurveyTM is a
copyrighted tool.
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proposals described in section I.B.1.f. of
this section, we propose to revise
§ 438.66(e)(3)(i) to require that States
post the report required in § 438.66(e)(1)
on their website within 30 calendar
days of submitting it to CMS. Currently
§ 438.66(e)(3)(i) only requires that the
report be posted on the State’s website
but does not specify a timeframe; we
believe that adding further specificity
about the timing of when the report
should be posted would be helpful to
interested parties and bring consistency
to this existing requirement. This
proposal is authorized by section
1902(a)(6) of the Act which requires that
States provide reports, in such form and
containing such information, as the
Secretary may from time to time require.
For an enrollee experience survey to
yield robust, usable results, it should be
easy to understand, simple to complete,
and readily accessible for all enrollees
that receive it; therefore, we believe they
should meet the interpretation,
translation, and tagline criteria in
§ 438.10(d)(2). Therefore, we propose to
add enrollee experience surveys as a
document subject to the requirements in
§ 438.10(d)(2). This would ensure that
enrollees that receive a State’s enrollee
experience survey would be fully
notified that oral interpretation in any
language and written translation in the
State’s prevalent languages would be
readily available, and how to request
auxiliary aids and services, if needed.
These proposals are authorized by
section 1932(b)(5) of the Act which
requires managed care organizations to
demonstrate adequate capacity and
services by providing assurances to the
State and CMS that it has the capacity
to serve the expected enrollment in its
service area, including assurances that it
offers an appropriate range of services
and access to preventive and primary
care services for the population
expected to be enrolled in such service
area, and maintains a sufficient number,
mix, and geographic distribution of
providers of services. The authority for
our proposals is extended to prepaid
inpatient health plans (PIHPs) and
prepaid ambulatory health plans
(PAHPs) through regulations based on
our authority under section 1902(a)(4) of
the Act. Because enrollee experience
survey results would provide direct and
candid input from enrollees, States and
managed care plans could use the
results to determine if their networks
offer an appropriate range of services
and access as well as if it provides a
sufficient number, mix, and geographic
distribution of providers to meet their
enrollees’ needs. Enrollee experience
survey data would enable managed care
plans to assess whether their networks
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are providing sufficient capacity as
experienced by their enrollees and that
assessment would inform the assurances
that the plan is required to provide to
the State and CMS. These proposals are
also authorized by section
1932(c)(1)(A)(i) and (iii) of the Act
which require States that contract with
MCOs to develop and implement a
quality assessment and improvement
strategy that includes: standards for
access to care so that covered services
are available within reasonable
timeframes and in a manner that
ensures continuity of care and adequate
primary care and specialized services
capacity and procedures for monitoring
and evaluating the quality and
appropriateness of care and services to
enrollees and requirements for
provision of quality assurance data to
the State. Data from enrollee experience
surveys would enable States to use the
results to evaluate whether their plans’
networks are providing access to
covered services within reasonable
timeframes and in a manner that
ensures continuity of care. These data
would also inform the development and
maintenance of States’ quality
assessment and improvement strategies
and would be critical to States’
monitoring and evaluation of the quality
and appropriateness of care and services
provided to enrollees.
We remind States that in addition to
the mandatory external quality review
(EQR) activities under § 438.358(b),
there is an existing optional EQR
activity under § 438.358(c)(2) for the
administration or validation of
consumer or provider surveys of quality
of care. States that contract with MCOs
and use external quality review
organizations (EQROs) to administer or
validate the proposed enrollee
experience surveys may be eligible to
receive up to a 75 percent enhanced
Federal match, pursuant to § 438.370, to
reduce the financial burden of
conducting or validating the proposed
enrollee survey(s).
We request comment on the cost and
feasibility of implementing enrollee
experience surveys for each managed
care program as well as the extent to
which States already use enrollee
experience surveys for their managed
care programs.
We propose that States would have to
comply with § 438.66(b) and (c) no later
than the first managed care plan rating
period that begins on or after 3 years
after the effective date of the final rule
as we believe this is a reasonable
timeframe for compliance. We have
proposed this applicability date in
§ 438.66(f).
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We did not adopt the managed care
State monitoring requirements
described at § 438.66 in the 2016 final
rule for separate CHIPs because we
wished to limit administrative burden
on separate CHIP managed care plans,
which typically serve smaller
populations. Since we did not adopt
MCPAR, we do not plan to adopt the
new Medicaid enrollee experience
survey requirements proposed at
§ 438.66(b) and (c) for separate CHIPs.
However, States currently collect
enrollee experience data for CHIP
through annual CAHPS surveys as
required at section 2108(e)(4) of the Act.
Currently, there are no requirements for
States to use these data to evaluate their
separate CHIP managed care plans
network adequacy or to make these
survey results available to beneficiaries
to assist in selecting a managed care
plan. We believe that enrollee
experience data can provide an
invaluable window into the
performance of managed care plans and
assist States in their annual review and
certification of network adequacy for
separate CHIP MCOs, PIHPs, and
PAHPs. For this reason, we propose to
amend § 457.1230(b) to require States to
evaluate annual CAHPS survey results
as part of the State’s annual analysis of
network adequacy as described in
§ 438.207(d). Since States already
collect CAHPS survey data for CHIP and
would likely not need the same
timeframe to implement as needed for
implementing the proposed Medicaid
enrollee experience surveys
requirement, we propose for the
provision at § 457.1230(b) to be
applicable 60 days after the effective
date of the final rule. However, we are
open to a later applicability date such as
1, 2, or 3 years after the effective date
of the final rule. We invite comment on
the appropriate applicability date for
this provision.
We also believe that access to enrollee
experience data is critical in affording
separate CHIP beneficiaries the
opportunity to make informed decisions
when selecting their managed care
plan(s). To this end, we propose at
§ 457.1207 to require States to post
comparative summary results of CAHPS
surveys by managed care plan annually
on State websites as described at
§ 438.10(c)(3). The posted summary
results must be updated annually and
allow for easy comparison between the
managed care plans available to separate
CHIP beneficiaries. We seek public
comment on other approaches to
including CHIP CAHPS survey data for
the dual purposes of improving access
to managed care services and enabling
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28097
beneficiaries to have useful information
when selecting a managed care plan.
b. Appointment Wait Time Standards
(§§ 438.68(e), 457.1218)
In the 2020 final rule, we revised
§ 438.68(b)(1) and (2) by replacing the
requirement for States to set time and
distance standards with a more flexible
requirement that States set a
quantitative network adequacy standard
for specified provider types. We
explained that quantitative network
adequacy standards that States may
elect to use included minimum
provider-to-enrollee ratios; maximum
travel time or distance to providers; a
minimum percentage of contracted
providers that are accepting new
patients; maximum wait times for an
appointment; hours of operation
requirements (for example, extended
evening or weekend hours); and
combinations of these quantitative
measures. We encouraged States to use
the quantitative standards in
combination- not separately- to ensure
that there are not gaps in access to, and
availability of, services for enrollees. (85
FR 72802)
Key to the effectiveness of the
Medicaid and CHIP program is ensuring
that it provides timely access to highquality services in a manner that is
equitable and consistent. During the
COVID–19 public health emergency
(PHE), managed care plans have faced
many challenges ensuring access to
covered services and those challenges
shed light on opportunities for
improvement in monitoring timely
access. These challenges include
workforce shortages, changes in
providers’ workflows and operating
practices, providers relocating leaving
shortages in certain areas, and shifts in
enrollee utilization such as delaying or
forgoing preventive care. Some of these
challenges may become permanent and
thus, States and managed care plans
need to adjust their monitoring,
evaluation, and planning strategies to
ensure equitable access to all covered
services.
On February 17, 2022, we issued a
request for information 16 (RFI)
soliciting public input on improving
access in Medicaid and CHIP, including
ways to promote equitable and timely
access to providers and services.
Barriers to accessing care represented a
significant portion of comments
received, with common themes related
to providers not accepting Medicaid and
16 CMS Request for Information: Access to
Coverage and Care in Medicaid & CHIP. February
2022. For a full list of question from the RFI, see
https://www.medicaid.gov/medicaid/access-care/
downloads/access-rfi-2022-questions.pdf.
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recommendations calling for us to set
specific quantitative access standards.
Many commenters urged us to consider
developing a Federal standard for timely
access to providers and services, but
giving State Medicaid and CHIP
agencies the flexibility to impose more
stringent requirements. A recently
published study 17 examined the extent
to which Medicaid managed care plan
networks may overstate the availability
of physicians in Medicaid, and
evaluated the implications of
discrepancies in the ‘‘listed’’ and ‘‘true’’
networks for beneficiary access. The
authors concluded that findings suggest
that current network adequacy
standards might not reflect actual access
and that new methods are needed that
account for physicians’ willingness to
serve Medicaid patients. Another review
of 34 audit studies demonstrated that
Medicaid is associated with a 1.6-fold
lower likelihood in successfully
scheduling a primary care appointment
and a 3.3-fold lower likelihood in
successfully scheduling a specialty
appointment when compared with
private insurance.18
Based on the RFI comments received,
research, engagement with interested
parties, and our experience in
monitoring State managed care
programs, we are persuaded about the
need for increased oversight of network
adequacy and overall access to care, and
propose a new quantitative network
adequacy standard. Specifically, we
propose to redesignate existing
§ 438.68(e) regarding publication of
network adequacy standards to
§ 438.68(g) and create a new § 438.68(e)
titled ‘‘Appointment wait time
standards.’’
In § 438.68(e)(1)(i) through (iv), we
propose that States develop and enforce
wait time standards for routine
appointments for four types of services:
outpatient mental health and substance
use disorder (SUD)-adult and pediatric,
primary care- adult and pediatric,
obstetrics and gynecology (OB/GYN),
and an additional type of service
determined by the State (in addition to
the three listed) in an evidence-based
manner for Medicaid. We include ‘‘If
covered in the MCO’s, PIHP’s, or
PAHP’s contract’’ before the first three
service types (paragraphs (e)(1)(i)
through (iii)) to be clear that standards
17 https://www.healthaffairs.org/doi/full/10.1377/
hlthaff.2021.01747.
18 W. Hsiang, A. Lukasiewicz, and M. Gentry,
‘‘Medicaid Patients Have Greater Difficulty
Scheduling Health Care Appointments Compared
With Private Insurance Patients: A Meta-Analysis,’’
SAGE Journals, April 5, 2019, available at https://
journals.sagepub.com/doi/full/10.1177/
0046958019838118.
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only need to be developed and enforced
if the service is covered by the managed
care plan’s contract, but the forth
service (paragraph (e)(1)(iv)) must be
one that is covered by the plan’s
contract. For example, we understand
that primary care and OB/GYN is likely
not covered by a behavioral health
PIHP; therefore, a State would not be
required to set appointment wait time
standards for primary care and OB/GYN
for the behavioral health PIHP and
would only have to set appointment
wait time standards for mental health
and SUD as well as one State-selected
provider type. To ensure that our
proposal to have States set appointment
wait time standards for mental health
and SUD as well as one State-selected
provider type for behavioral PIHPs and
PAHPs is feasible, we request comment
on whether behavioral health PIHPs and
PAHPs include provider types other
than mental health and SUD in their
networks. Although we believe
behavioral health PIHPs and PAHPs
may include other provider types, we
want to validate our understanding. We
propose to adopt the proposed wait time
standards for separate CHIP through an
existing cross-reference at § 457.1218.
We are proposing primary care, OB/
GYN, and mental health and SUD
because they are indicators of core
population health; therefore, we believe
proposing to require States to set
appointment wait time standards for
them would have the most impact on
access to care for Medicaid and CHIP
managed care enrollees.
At § 438.68(e)(1)(iv), we propose that
States select a provider type in an
evidence-based manner to give States
the opportunity to use an appointment
wait time standard to address an access
challenge in their local market. We are
not proposing to specify the type of
evidence to be used in this rule; rather,
we defer to States to consider multiple
sources, such as encounter data, appeals
and grievances, and provider
complaints, as well as to consult with
their managed care plans to select a
provider type. We believe proposing
that States select one of the provider
types subject to an appointment wait
time standard would encourage States
and managed care plans to analyze
network gaps effectively and then
innovate new ways to address the
challenges that impede timely access.
States would identify the provider
type(s) they choose in existing reporting
in MCPAR, per § 438.66(e), and the
Network Adequacy and Access
Assurances Report, per § 438.207(d).
To be clear that the appointment wait
time standards proposed in § 438.68(e)
cannot be the quantitative network
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adequacy standard required in
§ 438.68(b)(1), we propose to add
‘‘. . . , other than for appointment wait
times . . .’’ in § 438.68(b)(1). We are not
proposing to define routine
appointments in this rule; rather, we
defer to States to define it as they deem
appropriate. We encourage States to
work with their managed care plans and
their network providers to develop a
definition of ‘‘routine’’ that would
reflect usual patterns of care and current
clinical standards. We acknowledge that
defining ‘‘urgent’’ and ‘‘emergent’’ for
appointment wait time standards could
be much more complex given the
standards of practice by specialty and
the patient-specific considerations
necessary to determine those situations.
We invite comments on defining these
terms should we undertake additional
rulemaking in the future. We clarify that
setting appointment wait time standards
for routine appointments as proposed at
§ 438.68(e)(1) would be a minimum;
States are encouraged to set additional
appointment wait time standards for
other types of appointments. For
example, States may consider setting
appointment wait time standards for
emergent or urgent appointments as
well.
To provide States with flexibility to
develop appointment wait time
standards that reflect the needs of their
Medicaid and CHIP managed care
populations and local provider
availability while still setting a level of
consistency, we propose maximum
appointment wait times at
§ 438.68(e)(1): State developed
appointment wait times must be no
longer than 10 business days for routine
outpatient mental health and substance
use disorder appointments in
§ 438.68(e)(1)(i) and no longer than 15
business days for routine primary care
in § 438.68(e)(1)(ii) and OB/GYN
appointments in § 438.68(e)(1)(iii). We
are not proposing a maximum
appointment wait time standard for the
State-selected provider type. These
proposed maximum timeframes were
informed by standards for the
individual insurance Marketplace
established under the Affordable Care
Act that will begin in 2024 of 10
business days for behavioral health and
15 business days for primary care
services; we note that we elected not to
adopt the Marketplace’s appointment
wait time standard of 30 business days
for non-urgent specialist appointments
as we believe focusing on primary care,
OB/GYN, and mental health and SUD is
the most appropriate starting place for
Medicaid managed care standards.
These proposed timeframes were also
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informed by engagement with interested
parties, including comments in response
to the RFI. We are proposing to require
appointment wait times for routine
appointments only in this rule as we
believe that providers utilize more
complex condition and patient-specific
protocols and clinical standards of care
to determine scheduling for urgent and
emergent care. We may address
standards for other types of
appointments in future rulemaking and
hope that information from the use of
appointment wait time standards for
routine appointments may inform future
proposals.
In developing this proposal, we
considered appointment wait time
standards between 30-calendar days and
45-calendar days. Some interested
parties stated that these standards
would be more appropriate for routine
appointments and would more
accurately reflect current appointment
availability for most specialties.
However, we believe 30-calendar days
and 45-calendar days as the maximum
wait time may be too long as a standard;
we understand it may be a realistic
timeframe currently for some specialist
appointments but we were not
convinced that they should be the
standard for outpatient mental health
and substance use disorder, primary
care, and OB/GYN appointments. We
invite comment on aligning with the
Marketplace standards at 10- and 15business days, or whether wait time
standards should differ, and if so, what
standards would be the most
appropriate.
To make the appointment wait time
standards as effective as possible, we
defer to States on whether and how to
vary appointment wait time standards
for the same provider type; for example,
by adult versus pediatric, telehealth
versus in-person, geography, service
type, or other ways. However, wait time
standards must, at a minimum, reflect
the timing proposed in § 438.68(e)(1).
We encourage States to consider the
unique access needs of certain enrollees
when setting their appointment wait
time standards to facilitate obtaining
meaningful results when assessing
managed care plan compliance with the
standards.
As a general principle, we seek to
align across Medicaid managed care,
CHIP managed care, the Marketplace,
and Medicare Advantage (MA) when
reasonable to build consistency for
individuals that may change coverage
over time and to enable more effective
and standardized comparison and
monitoring across programs. Proposing
90 percent compliance with 10- and 15business day maximum appointment
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wait time standards would be consistent
with standards set for Marketplace plans
for plan year 2024.19 However, we note
that for MA, CMS expects MA plans to
set reasonable standards for primary
care services for urgently needed
services or emergencies immediately;
services that are not emergency or
urgently needed, but in need of medical
attention within one week; and routine
and preventive care within 30 days.20
To ensure that managed care plans’
contracts reflect their obligation to
comply with the appointment wait time
standards, we propose to revise
§ 438.206(c)(1)(i) to include
appointment wait time standards as a
required provision in MCO, PIHP, and
PAHP contracts for Medicaid, which is
included in separate CHIP regulations
through an existing cross-reference at
§ 457.1230(a). We believe this is
necessary since our proposal at
§ 438.68(e)(1) to develop and enforce
appointment wait time standards is a
State responsibility; proposing this
revision to § 438.206(c)(1)(i) would
specify the corresponding managed care
plan responsibility.
We propose to revise the existing
applicability date in § 438.206(d) for
Medicaid, which is applicable for
separate CHIPs through an existing
cross-reference at § 457.1230(a) and a
proposed cross-reference at
§ 457.1200(d), to reflect that States
would have to comply with
§ 438.206(c)(1)(i) no later than the first
managed care plan rating period that
begins on or after 4 years after the
effective date of the final rule. We
believe this is a reasonable timeframe
for compliance.
Current requirements at § 438.68(c)(1)
and (2) for Medicaid, and through a
cross-reference at § 457.1218 for
separate CHIP, direct States to consider
twelve elements when developing their
network adequacy standards. We
remind States that § 438.68(c)(1)(ix)
includes the availability and use of
telemedicine, e-visits, and/or other
evolving and innovative technological
solutions as an element that States must
consider when developing their network
adequacy standards. Services delivered
via telehealth seek to improve a
patient’s health through two-way, real
time interactive communication
between the patient, and the provider.
Services delivered in this manner can,
for example, be used for assessment,
diagnosis, intervention, consultation,
and supervision across distances.
Services can be delivered via telehealth
19 https://www.cms.gov/sites/default/files/202204/Final-2023-Letter-to-Issuers_0.pdf.
20 MCM Chapter 4 (www.cms.gov).
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across all populations served in
Medicaid including, but not limited to
children, individuals with disabilities,
and older adults. States have broad
flexibility to cover telehealth through
Medicaid and CHIP, including the
methods of communication (such as
telephonic or video technology
commonly available on smart phones
and other devices) to use.21 States need
to balance the use of telehealth with the
availability of providers that can
provide in-person care and enrollees’
preferences for receiving care to ensure
that they establish network adequacy
standards under § 438.68 that accurately
reflect the practical use of both types of
care in their State. Therefore, States
should review encounter data to gauge
telehealth use by enrollees over time
and the availability of telehealth
appointments by providers and account
for that information when developing
their appointment wait time standards.
We also remind States that they have
broad flexibility with respect to
covering services provided via
telehealth and may wish to include
quantitative network adequacy
standards or specific appointment wait
time standards for telehealth in addition
to in-person appointment standards, as
appropriate based on current practices
and the extent to which network
providers offer telehealth services.
Although States have broad flexibility in
this area, we remind States of their
responsibility under section 504 of the
Rehabilitation Act and section 1557 of
the Affordable Care Act to ensure
effective communications for patients
with disabilities for any telehealth
services that are offered and to provide
auxiliary aids and services at no cost to
the individual to ensure that individuals
with disabilities are able to access and
utilize services provided via telehealth;
we also remind States of their
responsibilities under Title VI of the
Civil Rights Act of 1964, including the
obligation to take reasonable steps to
ensure meaningful language access for
persons with limited English
proficiency when providing telehealth
services.22
Current Medicaid regulations at
§ 438.68(e), and through a crossreference at § 457.1218 for separate
21 https://www.medicaid.gov/medicaid/benefits/
downloads/medicaid-chip-telehealth-toolkit.pdf.
22 US Department of Justice, Civil Rights Division
and Department of Health and Human Services,
Office for Civil Rights, ‘‘Guidance on
Nondiscrimination in Telehealth: Federal
Protections to Ensure Accessibility to People with
Disabilities and Limited English Proficient
Persons,’’ July 29, 2022, available online at https://
www.hhs.gov/civil-rights/for-individuals/disability/
guidance-on-nondiscrimination-in-telehealth/
index.html.
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CHIP, require States to publish the
network adequacy standards required by
§ 438.68(b)(1) and (2) on their websites
and to make the standards available
upon request at no cost to enrollees with
disabilities in alternate formats or
through the provision of auxiliary aids
and services. To ensure transparency
and inclusion of the new proposed
appointment wait time standards in this
provision, we propose several revisions:
to redesignate § 438.68(e) to § 438.68(g);
to replace ‘‘and’’ with a comma after
‘‘(b)(1);’’ add ‘‘(b)’’ before ‘‘(2)’’ for
clarity; and add a reference to (e) after
‘‘(b)(2).’’ We believe these changes make
the sentence clearer and easier to read.
Lastly, § 438.68(e) currently includes
‘‘. . . the website required by § 438.10.’’
For additional clarity in redesignated
§ 438.68(g), we propose to replace
‘‘438.10’’ with ‘‘§ 438.10(c)(3)’’ to help
readers more easily locate the
requirements for State websites. These
proposed changes apply equally to
separate CHIP managed care through
existing cross-references at §§ 457.1218
and 457.1207.
At § 438.68(e)(2), which is included in
separate CHIP regulations through an
existing cross-reference at § 457.1218,
we propose that managed care plans
would be deemed compliant with the
standards established in paragraph (e)(1)
when secret shopper results, described
in section I.B.1.c. of this rule, reflect a
rate of appointment availability that
meets State established standards at
least 90 percent of the time. By
proposing a minimum compliance rate
for appointment wait time standards, we
would provide States with leverage to
hold their managed care plans
accountable for ensuring that their
network providers offer timely
appointments. Further, ensuring timely
appointment access 90 percent of the
time would be an important step toward
helping States ensure that the needs of
their Medicaid and CHIP populations
are being met timely. As with any
provision of part 438 and subpart L of
part 457, we may require States to take
corrective action to address
noncompliance.
To ensure that appointment wait time
standards would be an effective measure
of network adequacy, we believe we
need some flexibility to add provider
types to address new access or capacity
issues at the national level. Therefore, at
§ 438.68(e)(3), which is included in
separate CHIP regulations through an
existing cross-reference at § 457.1218,
we propose that CMS may select
additional types of appointments to be
added to § 438.68(e)(1) after consulting
with States and other interested parties
and providing public notice and
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opportunity to comment. From our
experience with the COVID–19 PHE as
well as multiple natural disasters in
recent years, we believe it prudent to
explicitly state that we may utilize this
flexibility as we deem appropriate in the
future.
We recognize that situations may arise
when an MCO, PIHP, or PAHP may
need an exception to the State
established provider network standards,
including appointment wait times.
Section 438.68(d) currently provides
that, to the extent a State permits an
exception to any of the provider-specific
network standards, the standard by
which an exception would be evaluated
and approved must be specified in the
MCO, PIHP, or PAHP contract and must
be based, at a minimum, on the number
of providers in that specialty practicing
in the MCO’s, PIHP’s, or PAHP’s service
area. We propose to make minor
grammatical revisions to § 438.68(d)(1)
by deleting ‘‘be’’ before the colon and
inserting ‘‘be’’ as the first word of
§ 438.68(d)(1)(i) and (ii), which is
included in separate CHIP regulations
through an existing cross-reference at
§ 457.1218. We also propose to add a
new standard at § 438.68(d)(1)(iii) for
Medicaid, and through an existing
cross-reference at § 457.1218 for
separate CHIP, for reviews of exception
requests, which would require States to
consider the payment rates offered by
the MCO, PIHP, or PAHP to providers
included in the provider group subject
to the exception. Managed care plans
sometimes have difficulty building
networks that meet network adequacy
standards due to low payment rates. We
believe that States should consider
whether this component is a
contributing factor to a plan’s inability
to meet the standards required by
§ 438.68(b)(1) and (2) and (e), when
determining whether a managed care
plan should be granted an exception.
We remind States of their obligation at
§ 438.68(d)(2) to monitor enrollee access
on an ongoing basis to the provider
types in managed care networks that
operate under an exception and report
their findings as part of the annual
Medicaid MCPAR required at
§ 438.66(e).
Our proposal for States to develop
and enforce appointment wait time
standards proposed at § 438.68(e) and
the accompanying secret shopper
surveys of plan’s compliance with them
(described in section I.B.1.c. of this
proposed rule) proposed at § 438.68(f)
are authorized by section 1932(b)(5) of
the Act, and is extended to PIHPs and
PAHPs through regulations based on our
authority under section 1902(a)(4) of the
Act, and authorized for CHIP through
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section 2103(f)(3) of the Act. We believe
that secret shopper surveys could
provide unbiased, credible, and
representative data on how often
network providers are offering routine
appointments within the State’s
appointment wait time standards and
these data would aid managed care
plans as they assess their networks,
pursuant to § 438.207(b), and provide an
assurance to States that their networks
have the capacity to serve the expected
enrollment in their service area and that
it offers appropriate access to preventive
and primary care services for their
enrollees. States should find the results
of the secret shopper surveys a rich
source of information to assess
compliance with the components of
their quality strategy that address access
to care and determine whether covered
services are available within reasonable
timeframes, as required in section
1932(c)(1)(A)(i) of the Act and required
for CHIP through section 2103(f)(3) of
the Act.
Section 1932(d)(5) of the Act requires
that, no later than July 1, 2018, contracts
with MCOs and PCCMs, as applicable,
must include a provision that providers
of services or persons terminated (as
described in section 1902(kk)(8) of the
Act) from participation under this title,
title XVIII, or title XXI must be
terminated from participating as a
provider in any network. Although
States have had to comply with this
provision for several years, we believe
we should reference this important
provision in 42 CFR part 438, as well as
use our authority under section
1902(a)(4) of the Act to apply it to PIHPs
and PAHPs. To do this, we propose a
new § 438.214(d)(2) to reflect that States
must ensure through their MCO, PIHP,
and PAHP contracts that providers of
services or persons terminated (as
described in section 1902(kk)(8) of the
Act) from participation under this title,
title XVIII, or title XXI must be
terminated from participating as a
provider in any Medicaid managed care
plan network.
We propose that States would have to
comply with § 438.68(b)(1), (e), and (g)
no later than the first MCO, PIHP, or
PAHP rating period that begins on or
after 3 years after the effective date of
the final rule as we believe this is a
reasonable timeframe for compliance.
We propose that States would have to
comply with § 438.68(f) no later than
the first MCO, PIHP, or PAHP rating
period that begins on or after 4 years
after the effective date of the final rule.
We propose that States would have to
comply with § 438 (d)(1)(iii) no later
than the first MCO, PIHP, or PAHP
rating period that begins on or after 2
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years after the effective date of the final
rule. We have proposed these
applicability dates in § 438.68(h) for
Medicaid, and for separate CHIPs
through an existing cross-reference at
§ 457.1218 and a proposed crossreference at § 457.1200(d).
c. Secret Shopper Surveys (§§ 438.68(f),
457.1207, 457.1218)
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We recognize that in some States and
for some services, Medicaid
beneficiaries face significant gaps in
access to care. Evidence suggests that in
some localities and for some services, it
takes Medicaid beneficiaries longer to
access medical appointments compared
to individuals with other types of health
coverage.23 This may be exacerbated by
difficulties in accessing accurate
information about managed care plans’
provider networks; although Medicaid
and CHIP managed care plans are
required to make regular updates to
their online provider directories in
accordance with §§ 438.10(h)(3) and
457.1207 respectively, analyses of these
directories suggest that a significant
share of provider listings include
inaccurate information on, for example,
how to contact the provider, the
provider’s network participation, and
whether the provider is accepting new
patients.24 Relatedly, analyses have
shown that the vast majority of services
delivered to Medicaid beneficiaries are
provided by a small subset of health
providers listed in managed care plan
provider directories, with a substantial
share of listed providers delivering little
or no care for Medicaid beneficiaries.25
Some measures of network adequacy
may not be as meaningful as intended
if providers are ‘‘network providers’’
because they have a contract with a
managed care plan, but in practice are
not actually accepting new Medicaid
23 W. Hsiang, A. Lukasiewicz, and M. Gentry,
‘‘Medicaid Patients Have Greater Difficulty
Scheduling Health Care Appointments Compared
With Private Insurance Patients: A Meta-Analysis,’’
SAGE Journals, April 5, 2019, available at https://
journals.sagepub.com/doi/full/10.1177/
0046958019838118.
24 A. Burman and S. Haeder, ‘‘Directory Accuracy
and Timely Access in Maryland’s Medicaid
Managed Care Program,’’ Journal of Health Care for
the Poor and Underserved, available at https://
pubmed.ncbi.nlm.nih.gov/35574863/; A. Bauman
and S. Haeder, ‘‘Potemkin Protections: Assessing
Provider Directory Accuracy and Timely Access for
Four Specialties in California,’’ Journal of Health
Politics, Policy and Law, 2022, available at https://
pubmed.ncbi.nlm.nih.gov/34847230/.
25 A. Ludomirsky, et. al., ‘‘In Medicaid Managed
Care Networks, Care is Highly Concentrated Among
a Small Percentage of Physicians,’’ Health Affairs,
May 2022, available at https://
www.healthaffairs.org/doi/full/10.1377/hlthaff.
2021.01747.
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enrollees or impose a cap on the number
of Medicaid enrollees they will see.
To add a greater level of validity and
accuracy to States’ efforts to measure
network adequacy and access, we
propose to require States to use secret
shopper surveys as part of their
monitoring activities. Secret shopper
surveys are a form of research that can
provide high-quality data and actionable
feedback to States and managed care
plans and can be performed either as
‘‘secret’’ meaning the caller does not
identify who they are performing the
survey for or ‘‘revealed’’ meaning the
caller identifies the entity for which
they are performing the survey. While
both types of surveys can produce
useful results, we believe the best
results are obtained when the survey is
done as a secret shopper and the caller
pretends to be an enrollee (or their
representative) trying to schedule an
appointment. Results from these surveys
should be unbiased, credible, and reflect
what it is truly like to be an enrollee
trying to schedule an appointment,
which is a perspective not usually
provided by, for example, time and
distance measures or provider-toenrollee ratios. Many States and
managed care plans currently use some
type of survey to monitor access;
however, we believe there should be
some consistency to their use for
Medicaid managed care programs to
enable comparability.
To ensure consistency, we propose a
new § 438.68(f), and propose to require
that States use independent entities to
conduct annual secret shopper surveys
of managed care plan compliance with
appointment wait time standards
proposed at § 438.68(e) and the accuracy
of certain data in all managed care
plans’ electronic provider directories
required at § 438.10(h)(1). These
proposed changes apply equally to
separate CHIPs through existing crossreferences at §§ 457.1218 and 457.1207.
We believe that the entity that conducts
these surveys must be independent of
the State Medicaid or CHIP agency and
its managed care plans subject to the
survey to ensure unbiased results.
Therefore, at § 438.68(f)(3)(i), we
propose to consider an entity to be
independent of the State if it is not part
of the State Medicaid agency and, at
§ 438.68(f)(3)(ii), to consider an entity
independent of a managed care plan
subject to a secret shopper survey if the
entity is not an MCO, PIHP, or PAHP;
is not owned or controlled by any of the
MCOs, PIHPs, or PAHPs subject to the
surveys; and does not own or control
any of the MCOs, PIHPs, or PAHPs
subject to the surveys. Given the
valuable data the proposed secret
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shopper surveys could provide States,
we believe requiring the use of an
independent entity to conduct the
surveys would be critical to ensure
unbiased results.
We also propose to require States to
use secret shopper surveys to determine
the accuracy of certain provider
directory information in MCOs’, PIHPs’,
and PAHPs’ most current electronic
provider directories at § 438.68(f)(1)(i).
Since we believe that paper directory
usage is dwindling due to the everincreasing use of electronic devices and
because electronic directory files are
usually used to produce paper
directories, we are not requiring secret
shopper validation of paper directories.
Rather, we propose in
§ 438.68(f)(1)(i)(A) through (C) to require
surveys of electronic provider directory
data for primary care providers, OB/
GYN providers, and outpatient mental
health and substance use disorder
providers, if they are included in the
managed care plan’s provider
directories. We are proposing these
provider types because they are the
provider types with the highest
utilization in many Medicaid managed
care programs.
To ensure that a secret shopper survey
can be used to validate directory data
for every managed care plan, we
propose in § 438.68(f)(1)(i)(D) to require
secret shopper surveys for provider
directory data for the provider type
selected by the State for its appointment
wait time standards in § 438.68(e)(1)(iv).
We recognize that the State-chosen
provider type may vary across managed
care plan types and thus, States may
have to select multiple provider types to
accommodate all of their managed care
programs. For example, a State may
select a provider type from their MCOs’
directories that is not a provider type
included in their mental health PIHP’s
directories; just as the State may select
a provider type from their behavioral
health PIHPs’ directories that is not a
provider type included in their dental
PAHPs’ directories. We note that the
State-chosen provider type cannot vary
among plans of the same type within the
same managed care program. Although
this degree of variation between States
would limit comparability, we believe
that the value of validating provider
directory data outweighs this limitation
and that having results for provider
types that would be important to State
specific access issues would be a rich
source of data for States to evaluate
managed care plan performance and
require the impacted plan to implement
timely remediation, if needed.
At § 438.68(f)(1)(ii)(A) through (D), we
propose to require that States use
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independent entities to conduct annual
secret shopper surveys to verify the
accuracy of four pieces of data in each
MCO, PIHP, or PAHP electronic
provider directory required at
§ 438.10(h)(1): the active network status
with the MCO, PIHP, or PAHP; the
street address as required at
§ 438.10(h)(1)(ii); the telephone number
as required at § 438.10(h)(1)(iii); and
whether the provider is accepting new
enrollees as required at
§ 438.10(h)(1)(vi). We believe these are
the most critical pieces of information
that enrollees rely on when seeking
network provider information.
Inaccuracies in this information can
have a tremendously detrimental effect
on enrollees’ ability to access care since
finding providers that are not in the
managed care plan’s network, have
inaccurate addresses and phone
numbers, or finding providers that are
not accepting new patients listed in a
plan’s directory can delay their ability
to contact a network provider and
ultimately, receive care.
To maximize the value of using secret
shopper surveys to validate provider
directory data, identified errors must be
corrected as quickly as possible.
Therefore, at § 438.68(f)(1)(iii) and (iv)
respectively, we propose that States
must receive information on all provider
directory data errors identified in secret
shopper surveys no later than 3 business
days from identification by the entity
conducting the secret shopper survey
and that States must then send that data
to the applicable managed care plan
within 3 business days of receipt. We
also propose in § 438.68(f)(1)(iii) that
the information sent to the State must be
‘‘sufficient to facilitate correction’’ to
ensure that enough detail is provided to
enable the managed care plans to
quickly investigate the accuracy of the
data and make necessary corrections.
We note that States could delegate the
function of forwarding the information
to the managed care plans to the entity
conducting the secret shopper surveys
so that the State and managed care plans
receive the information at the same
time. This would hasten plans’ receipt
of the information as well as alleviate
State burden. To ensure that managed
care plans use the data to update their
electronic directories, we propose at
§ 438.10(h)(3)(iii) to require MCOs,
PIHPs, and PAHPs to use the
information from secret shopper surveys
required at § 438.68(f)(1) to obtain
corrected information and update
provider directories no later than the
timeframes specified in § 438.10(h)(3)(i)
and (ii), and included in separate CHIP
regulations through an existing cross-
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reference at § 457.1207. While updating
provider directory data after it has been
counted as an error in secret shopper
survey results would not change a
managed care plan’s compliance rate, it
would improve provider directory
accuracy more quickly and thus,
improve access to care for enrollees.
To implement section 5123 of the
Consolidated Appropriations Act of
2023,26 we propose to revise
§ 438.10(h)(1) by adding ‘‘searchable’’
before ‘‘electronic form’’ to require that
managed care plan electronic provider
directories be searchable. We also
propose to add paragraph (ix) to
§ 438.10(h)(1) to require that managed
care plan provider directories include
information on whether each provider
offers covered services via telehealth.
These proposals would align the text in
§ 438.10(h) with section 1932(a)(5) of
the Act, as amended by section 5123 of
the Consolidated Appropriations Act of
2023. Section 5123 of the Consolidated
Appropriations Act of 2023 specifies
that the amendments to section
1932(a)(5) of the Act will take effect on
July 1, 2025; therefore, we propose that
States would have to comply with the
revisions to § 438.10(h)(1) and new
(h)(1)(ix) by July 1, 2025.
Our proposals for a secret shopper
survey of provider directory data
proposed at § 438.68(f)(1) are authorized
by section 1932(a)(5)(B)(i) of the Act for
Medicaid and through section 2103(f)(3)
of the Act for CHIP, which require each
Medicaid MCO to make available the
identity, locations, qualifications, and
availability of health care providers that
participate in their network. The
authority for our proposals is extended
to PIHPs and PAHPs through
regulations based on our authority
under section 1902(a)(4) of the Act. We
propose that secret shopper surveys
include verification of certain providers’
active network status, street address,
telephone number, and whether the
provider is accepting new enrollees;
these directory elements reflect the
identity, location, and availability, as
required for Medicaid in section
1932(a)(5)(B)(i) of the Act and required
for CHIP through section 2103(f)(3) of
the Act. Although the statute does not
explicitly include ‘‘accurate’’ to describe
‘‘the identity, locations, qualifications,
and availability of health care
providers,’’ we believe it is the intent of
the text and therefore, utilizing secret
shopper surveys to identify errors in
provider directories would help
managed care plans ensure the accuracy
of the information in their directories.
Further, our proposal at
26 BILLS-117hr2617enr.pdf
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§ 438.10(h)(3)(iii) for managed care
plans to use the data from secret
shopper surveys to make timely
corrections to their directories would
also be consistent with statutory intent
to reflect accurate identity, locations,
qualifications, and availability
information. Secret shopper survey
results would provide vital information
to help managed care plans fulfill their
obligations to make the identity,
locations, qualifications, and
availability of health care providers that
participate in the network available to
enrollees and potential enrollees.
We believe using secret shopper
surveys could also be a valuable tool to
help States meet their enforcement
obligations of appointment wait time
standards, required in § 438.68(e).
Secret shopper surveys are perhaps the
most commonly used tool to assess
health care appointment availability and
can produce unbiased, actionable
results. At § 438.68(f)(2), we propose to
require States to determine each MCO’s,
PIHP’s, and PAHP’s rate of network
compliance with the appointment wait
time standards proposed in
§ 438.68(e)(1). We also propose in
§ 438.68(f)(2)(i) that, after consulting
with States and other interested parties
and providing public notice and
opportunity to comment, we may select
additional provider types to be added to
secret shopper surveys of appointment
wait time standards. We believe that
after reviewing States’ assurances of
compliance and accompanying analyses
of secret shopper survey results as
proposed at § 438.207(d), and through
an existing cross-reference at
§ 457.1230(b) for separate CHIP, we may
propose additional provider types be
subject to secret shopper surveys in
future rulemaking.
In section I.B.1.b. of this proposed
rule, we explained that States need to
balance the use of telehealth with the
availability of providers that can
provide in-person care and enrollees’
preferences for receiving care to ensure
that they establish network adequacy
standards under § 438.68(e) that
accurately reflect the practical use of
telehealth and in-person appointments
in their State. To ensure that States
reflect this, in § 438.68(f)(2)(ii), we
propose that appointments offered via
telehealth only be counted towards
compliance with appointment wait time
standards if the provider also offers inperson appointments and that telehealth
visits offered during the secret shopper
survey be separately identified in the
survey results. We believe it would be
appropriate to prohibit managed care
plans from meeting appointment wait
time standards with telehealth
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appointments alone and by separately
identifying telehealth visits in the
results because this would help States
determine if the type of appointments
being offered by providers is consistent
with expectations and enrollees’ needs.
We note that this proposal is consistent
with the requirement for QHPs
beginning in 2024.27 Managed care
encounter data in Transformed
Medicaid Statistical Information system
(T–MSIS) reflects that most care is still
provided in-person and that use of
telehealth has quickly returned to near
pre-pandemic levels. We believe by
explicitly proposing to limit the
counting of telehealth visits to meet
appointment wait time standards, as
well as the segregation of telehealth and
in-person appointment data, secret
shopper survey results would produce a
more accurate reflection of what
enrollees actually experience when
attempting to access care. We
considered aligning appointment wait
times and telehealth visits with the
process used by MA for demonstrating
overall network adequacy, which
permits MA organizations to receive a
10-percentage point credit towards the
percentage of beneficiaries residing
within published time and distance
standards for the applicable provider
specialty type and county when the
plan includes one or more telehealth
providers that provide additional
telehealth benefits. However, we believe
our proposal would provide States and
CMS with more definitive data to assess
the use of telehealth and enrollee
preferences and would be the more
appropriate method to use at this time.
We request comment on this proposal.
Our proposal for secret shopper
surveys of plans’ compliance with
appointment wait time standards
proposed at § 438.68(f)(2) is authorized
by section 1932(b)(5) of the Act for
Medicaid and through section 2103(f)(3)
of the Act for CHIP, because secret
shopper surveys could provide
unbiased, credible, and representative
data on how often network providers are
offering routine appointments within
the State’s appointment wait time
standards. This data should aid
managed care plans as they assess their
networks, pursuant to § 438.207(b), and
provide an assurance to States that their
networks have the capacity to serve the
expected enrollment in their service
area. States should find the results of
the secret shopper surveys a rich source
of information to assess compliance
with the components of their quality
strategy that address access to care and
27 https://www.cms.gov/sites/default/files/202204/Final-2023-Letter-to-Issuers_0.pdf.
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determine whether covered services are
available within reasonable timeframes,
as required in section 1932(c)(1)(A)(i) of
the Act for Medicaid and section
2103(f)(3) of the Act for CHIP.
It is critical that secret shopper survey
results be obtained in an unbiased
manner using professional techniques
that ensure objectivity. To reflect this,
we propose at § 438.68(f)(3) that any
entity that conducts secret shopper
surveys must be independent of the
State Medicaid agency and its managed
care plans subject to a secret shopper
survey. In § 438.68(f)(3)(i) and (ii), we
propose the criteria for an entity to be
considered independent: Section
438.68(f)(3)(i) proposes that an entity
cannot be a part of any State
governmental agency to be independent
of a State Medicaid agency and
§ 438.68(f)(3)(ii) proposes that to be
independent of the managed care plans
subject to the survey, an entity would
not be an MCO, PIHP, or PAHP, would
not be owned or controlled by any of the
MCOs, PIHPs, or PAHPs subject to the
surveys, and would not own or control
any of the MCOs, PIHPs, or PAHPs
subject to the surveys. We propose to
define ‘‘independent’’ by using criteria
that is similar, but not as restrictive, as
the criteria used for independence of
enrollment brokers and specified at
§ 438.810(b)(1). We believe this
consistency in criteria would make it
easier for States to evaluate the
suitability of potential survey entities.
We remind States that the optional EQR
activity at § 438.358(c)(5) could be used
to conduct the secret shopper surveys
proposed at § 438.68(f) and for secret
shopper surveys conducted for MCOs,
States may be able to receive enhanced
Federal financial participation (FFP),
pursuant to § 438.370.
Secret shopper surveys can be
conducted in many ways, using varying
levels of complexity and gathering a
wide range of information. We want to
give States flexibility to design their
secret shopper surveys to produce
results that not only validate managed
care plans’ compliance with provider
directory data accuracy as proposed at
§ 438.68(f)(1) and appointment wait
time standards at § 438.68(f)(2), but also
provide States the opportunity to collect
other information that would assist
them in their program monitoring
activities and help them achieve
programmatic goals. To provide this
flexibility, we are proposing a limited
number of methodological standards for
the required secret shopper surveys. In
§ 438.68(f)(4), we propose that secret
shopper surveys would have to be
completed for a statistically valid
sample of providers and: (1) use a
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random sample; and (2) include all
areas of the State covered by the MCO’s,
PIHP’s, or PAHP’s contract. We believe
these would be the most basic standards
that all secret shopper surveys would
have to meet to produce useful results
that enable comparability between plans
and among States. We propose in
§ 438.68(f)(4)(iii) that secret shopper
surveys to determine plan compliance
with appointment wait time standards
would have to be completed for a
statistically valid sample of providers to
be clear that a secret shopper surveys
must be administered to the number
providers identified as statistically valid
for each plan. To ensure consistency,
equity, and context to the final
compliance rate for each plan, we
believe it would be important that
inaccurate provider directory data not
reduce the number of surveys
administered. Therefore, as a practical
matter, if the initial data provided by a
State to the entity performing the survey
does not permit surveys to be completed
for a statistically valid sample, the State
would need to provide additional data
to enable completion of the survey for
an entire statistically valid sample. We
do not believe this provision would
need to apply to secret shopper surveys
of provider directory data proposed in
paragraph (f)(1) since the identification
of incorrect directory data is the intent
of those surveys and should be reflected
in a plan’s compliance rate.
Because we believe secret shopper
survey results can produce valuable
data for States, managed care plans,
enrollees and other interested parties,
we propose at § 438.68(f)(5), that the
results of these surveys would be
reported to CMS and posted on the
State’s website. Specifically, at
§ 438.68(f)(5)(i), we propose that the
results of the secret shopper surveys of
provider directory data validation at
§ 438.68(f)(1) and appointment wait
time standards at § 438.68(f)(2) would
be reported to CMS annually using the
content, form, and submission times
proposed in § 438.207(d). At
§ 438.68(f)(5)(ii), we propose that States
post the results on the State’s website
required at § 438.10(c)(3) within 30
calendar days of the State submitting
them to CMS. We believe using the
existing report required at § 438.207(d)
would lessen burden on States,
particularly since we published the
Network Adequacy and Access
Assurances Report template 28 in July
2022 and are also developing an
electronic reporting portal to facilitate
States’ submissions. We anticipate
28 https://www.medicaid.gov/medicaid/managedcare/downloads/network-assurances-template.xlsx.
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revising the data fields in the Network
Adequacy and Access Assurances
Report 29 to include specific fields for
secret shopper results, including the
provider type chosen by the State as
required in § 438.68(e)(1)(iv) and
(f)(1)(i)(D). This proposal is authorized
by section 1902(a)(6) of the Act which
requires that States provide reports, in
such form and containing such
information, as the Secretary may from
time to time require.
We recognize that implementing
secret shopper surveys would be a
significant undertaking, especially for
States not already using them; but we
believe that the data produced by
successful implementation of them
would be a valuable addition to States’
and CMS’ oversight efforts. As always,
technical assistance would be available
to help States effectively implement and
utilize secret shopper surveys. We invite
comment on the type of technical
assistance that would be most useful for
States as well as States’ best practices
and lessons learned from using secret
shopper surveys.
We also propose that States would
have to comply with § 438.68(f) no later
than the first MCO, PIHP, or PAHP
rating period that begins on or after 4
years after the effective date of the final
rule.
d. Assurances of Adequate Capacity and
Services—Provider Payment Analysis
(§§ 438.207(b), 457.1230(b))
We believe there needs to be greater
transparency in Medicaid and CHIP
provider payment rates in order for
States and CMS to monitor and mitigate
payment-related access barriers. There
is considerable evidence that Medicaid
payment rates, on average, are lower
than Medicare and commercial rates for
the same services and that provider
payment influences access, with low
rates of payment limiting the network of
providers willing to accept Medicaid
patients, capacity of those providers
who do participate in Medicaid, and
investments in emerging technology
among providers that serve large
numbers of Medicaid beneficiaries.
However, there is no standardized,
comprehensive, cross-State comparative
data source available to assess Medicaid
and CHIP payment rates across clinical
specialties, health plans, and States.
Given that a critical component of
building a managed care plan network
is payment, low payment rates can harm
access to care for Medicaid and CHIP
29 https://www.medicaid.gov/medicaid/managedcare/guidance/medicaid-and-chip-managed-carereporting/#NETWORK:∼:text=Report.
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enrollees in a number of ways. Evidence
suggests that low Medicaid physician
fees limit physicians’ participation in
the program, particularly for behavioral
health and primary care providers.30 31
Relatedly, researchers have found that
increases in the Medicaid payment rates
are directly associated with increases in
provider acceptance of new Medicaid
patients. In short, two key drivers of
access—provider network size and
capacity—are inextricably linked with
Medicaid provider payment levels and
acceptance of new Medicaid
patients.32 33 While many factors affect
provider participation, given the
important role rates play in assuring
access, greater transparency is needed to
understand when and to what extent
provider payment may influence access
in State Medicaid and CHIP programs to
specific provider types or for Medicaid
and CHIP beneficiaries enrolled in
specific plans.
We also believe that greater
transparency and oversight is warranted
as managed care payments have grown
significantly as a share of total Medicaid
payments; in FY 2021, the Federal
government spent nearly $250 billion on
payments to managed care plans.34 With
this growth, we seek to develop, use,
and facilitate State use of data to
generate insights into important,
provider rate related indicators of
access. Unlike fee-for-service (FFS)
Medicaid and CHIP programs, managed
care plans generally have the ability to
negotiate unique reimbursment rates for
individual providers. Generally, unless
imposed by States through a State
directed payment or mandated by
statute (such as Federally qualified
health centers payment requirements
established under section 1902(bb) of
the Act), there are no Federal regulatory
30 Holgash K, Heberlein M. Physician acceptance
of new Medicaid patients. Washington (DC):
Medicaid and CHIP Payment and Access
Commission; 2019 Jan 24. Available from https://
www.macpac.gov/wp-content/uploads/2019/01/
Physician-Acceptance-of-New-MedicaidPatients.pdf.
31 Zuckerman S, Skopec L, and Aarons J.
Medicaid Physician Fees Remained Substantially
Below Fees Paid by Medicare in 2019. Health Aff
(Millwood). 2021;40(2). doi:10.1377/
hlthaff.2020.00611.
32 National Bureau of Economic Research,
‘‘Increased Medicaid Reimbursement Rates Expand
Access to Care,’’ October 2019, available at https://
www.nber.org/bh-20193/increased-medicaidreimbursement-rates-expand-access-care.
33 Zuckerman S, Skopec L, and Aarons J.
Medicaid Physician Fees Remained Substantially
Below Fees Paid by Medicare in 2019. Health Aff
(Millwood). 2021;40(2). doi:10.1377/
hlthaff.2020.00611.
34 Congressional Budget Office, ‘‘Baseline
Projections—Medicaid,’’ May 2022, available at
https://www.cbo.gov/system/files/2022-05/513012022-05-medicaid.pdf.
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or statutory minimum or maximum
limits on the payment rates a managed
care plan can negotiate with a network
provider. As such, there can be
tremendous variation among plans’
payment rates, and we often do not have
sufficient visibility into those rates to
perform analyses that would promote a
better understanding of how these rates
are impacting access. Section
438.242(c)(3) for Medicaid, and through
cross-reference at § 457.1233(d) for
separate CHIP, requires managed care
plans to submit to the State all enrollee
encounter data, including allowed
amounts and paid amounts, that the
State is required to report to CMS. States
are then required to submit those data
to T–MSIS as required in § 438.818 for
Medicaid, and through cross-reference
at § 457.1233(d) for separate CHIP.
However, variation in the quantity and
quality of T–MSIS data, particularly for
data on paid amounts, remains. We
believe that provider payment rates in
managed care are inextricably linked
with provider network sufficiency and
capacity and seek to propose a process
through which managed care plans must
report, and States must review and
analyze, managed care payment rates to
providers as a component of States’
responsibility to ensure network
adequacy and enrollee access consistent
with State and Federal standards.
Linking payment levels to quality of
care is consistent with a strategy that we
endorsed in our August 22, 2022 CIB 35
urging States to link Medicaid payments
to quality measures to improve the
safety and quality of care.
To ensure comparability in managed
care plans’ payment analyses, we
propose to require a payment analysis
that managed care plans would submit
to States per § 438.207(b)(3) and States
would review and include in the
assurance and analysis to CMS per
§ 438.207(d). Specifically, we propose to
replace the periods at the end of
§ 438.207(b)(1) and (2) with semi-colons
and add ‘‘and’’ after § 438.207(b)(2) to
make clear that (b)(1) through (3) would
all be required for Medicaid managed
care, and for separate CHIP through an
existing cross-reference at § 457.1230(b).
At § 438.207(b)(3) for Medicaid, and
for separate CHIP through an existing
cross-reference at § 457.1230(b), we
propose to require that MCOs, PIHPs,
and PAHPs submit annual
documentation to the State that
demonstrates a payment analysis
showing their level of payment for
certain services, if covered by the
managed care plan’s contract. We
35 https://www.medicaid.gov/federal-policyguidance/downloads/cib08222022.pdf.
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propose that the analysis would use
paid claims data from the immediate
prior rating period to ensure that all
payments are captured, including those
that are negotiated differently than a
plan’s usual fee schedule. We also
believe it is important to use claims data
to ensure that utilization would be
considered to prevent extremely high or
low payments from inappropriately
skewing the results. We acknowledge
that paid claims data would likely not
be complete within 180 days of the end
of a rating period, which is when this
analyis is proposed to be reported by the
State in § 438.207(d)(3)(ii). However, we
believe that the data would be
sufficiently robust to produce a
reasonable percentage that reflects an
appropriate weighting to each payment
based on actual utilization and could be
provided to the State far enough in
advance of the State submitting its
reporting to CMS to be incorporated. We
believe this analysis of payments would
provide States and CMS with vital
information to assess the adequacy of
payments to providers in managed care
programs, particularly when network
deficiencies or quality of care issues are
identified or grievances are filed by
enrollees regarding access or quality.
In § 438.207(b)(3)(i) for Medicaid, and
for separate CHIP through an existing
cross-reference at § 457.1230(b), we
propose to require that each MCO, PIHP,
and PAHP would use paid claims data
from the immediate prior rating period
to determine the total amount paid for
evaluation and management current
procedural terminology (CPT) codes for
primary care, OB/GYN, mental health,
and SUD services. Due to the unique
payment requirements in section
1902(bb) of the Act for Federally
qualified health centers and rural health
clinics, we propose in
§ 438.207(b)(3)(iv) to exclude these
provider types from the analysis. We
further propose that this analysis
provide the percentage that results from
dividing the total amount the managed
care plan paid by the published
Medicare payment rate for the same
codes on the same claims. Meaning, the
payment analysis would reflect the
comparison of how much the managed
care plan paid for the evaluation and
managment CPT codes to the published
Medicare payment rates including
claim-specific factors such as provider
type, geographic location where the
service was rendered, and the site of
service. In § 438.207(b)(3)(i)(A) for
Medicaid, and for separate CHIP
through an existing cross-reference at
§ 457.1230(b), we also propose that the
plans would include in the analysis
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separate total amounts paid and
separate comparison percentages to
Medicare for primary care, OB/GYN,
mental health, and substance use
disorder services for ease of analysis
and clarity. Lastly in
§ 438.207(b)(3)(i)(B) for Medicaid, and
for separate CHIP through an existing
cross-reference at § 457.1230(b), we
propose that the percentages would
have to be reported separately if they
differ between adult and pediatric
services. We believe the proposals in
§ 438.207(b)(3)(i)(A) and (B) would
ensure sufficient detail in the data to
enable more granular analysis across
plans and States as well as to prevent
some data from obscuring issues with
other data. For example, if payments for
adult primary care are significantly
lower than pediatric primary care,
providing separate totals and
comparison percentages would prevent
the pediatric data from artificially
inflating the adult totals and
percentages. We believe this level of
detail would be necessary to prevent
misinterpretation of the data.
We propose in § 438.207(b)(3)(ii) for
Medicaid, and for separate CHIP
through an existing cross-reference at
§ 457.1230(b), to require that the
payment analysis provide the total
amount paid for homemaker services,
home health aide services, and personal
care services and the percentage that
results from dividing the total amount
paid by the amount the State’s Medicaid
or CHIP FFS program would have paid
for the same claims. We propose two
differences between this analysis and
the analysis in § 438.207(b)(3)(i): first,
this analysis would use all codes for the
services as there are no evaluation and
management CPT codes for these LTSS;
and second, we propose the comparison
be to Medicaid or CHIP FFS payment
rates, as applicable, due to the lack of
comparable Medicare rates for these
services. We propose these three
services as we believe these have high
impact to help keep enrollees safely in
the community and avoid
institutionalization. Again, we believe
this analysis of payment rates would be
important to provide States and CMS
with information to assess the adequacy
of payments to providers in managed
care programs, particularly when
enrollees have grievances with services
approved in their care plans not being
delivered or not delivered in the
authorized quantity. We request
comment on whether in-home
habilitation provided to enrollees with
IDD should be added to this analysis.
We believe that managed care plans
could perform the analyses in
§ 438.207(b)(3)(i) and (ii) by: (1)
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Identifying paid claims in the prior
rating period for each required service
type; (2) identifying the appropriate
codes and aggregating the payment
amounts for the required service types;
and (3) calculating the total amount that
would be paid for the same codes on the
claims at 100 percent of the appropriate
published Medicare rate, or Medicaid/
CHIP FFS rate for the analysis in
§ 438.207(b)(3)(ii), applicable on the
date of service. For the aggregate
percentage, divide the total amount paid
(from 2. above) by the amount for the
same claims at 100 percent of the
appropriate published Medicare rate or
Medicaid/CHIP FFS, as appropriate
(from 3. above). We believe this analysis
would require a manageable number of
calculations using data readily available
to managed care plans.
To ensure that the payment analysis
proposed in paragraph (b)(3) is
appropriate and meaningful, we propose
at § 438.207(b)(3)(iii) for Medicaid, and
for separate CHIP through an existing
cross-reference at § 457.1230(b), to
exclude payments for claims for the
services in (b)(3)(i) for which the
managed care plan is not the primary
payer. A comparison to payment for cost
sharing only or payment for a claim for
which another payer paid a portion
would provide little, if any, useful
information.
The payment analysis proposed at
§ 438.207(b)(3) is authorized by sections
1932(c)(1)(A)(ii) and 2103(f)(3) of the
Act, which requires States’ quality
strategies to include an examination of
other aspects of care and service directly
related to the improvement of quality of
care. The authority for our proposals is
extended to PIHPs and PAHPs through
regulations based on our authority
under section 1902(a)(4) of the Act.
Because the proposed payment analysis
would generate data on each managed
care plan’s payment levels for certain
provider types as a percent of Medicare
or Medicaid FFS rates, States could use
the analysis in their examination of
other aspects of care and service directly
related to the improvement of quality of
care, particularly access. Further,
sections 1932(c)(1)(A)(iii) and 2103(f)(3)
of the Act authorizes the proposals in
this section as enabling States to
compare payment data among managed
care plans in their program could
provide useful data to fulfill their
obligations for monitoring and
evaluating quality and appropriateness
of care.
We also propose to revise § 438.207(f)
to reflect that States would have to
comply with § 438.207(b)(3) no later
than the first rating period that begins
on or after 2 years after the effective date
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of the final rule as we believe this is a
reasonable timeframe for compliance.
e. Assurances of Adequate Capacity and
Services Reporting (§§ 438.207(d),
457.1230(b))
Currently at § 438.207(d), States are
required to review the documentation
submitted by their managed care plans,
as required at § 438.207(b), and then
submit to CMS an assurance of their
managed care plans’ compliance with
§§ 438.68 and 438.206. To make States’
assurances and analyses more
comprehensive, we propose to revise
§ 438.207(d) to explicitly require States
to include the results from the secret
shopper surveys proposed in § 438.68(f)
(see section I.B.1.c. of this proposed
rule) and included in separate CHIP
regulations through an existing crossreference at § 457.1230(b). We also
propose to require States to include the
payment analysis proposed in
§ 438.207(b)(3) (see section I.B.1.d. of
this proposed rule) to their assurance
and analyses reporting. Additionally, on
July 6, 2022, we published a CIB 36 that
provided a reporting template Network
Adequacy and Access Assurances
Report 37 for the reporting required at
§ 438.207(d). To be clear that States
would have to use the published
template, we propose to explicitly
require that States submit their
assurance of compliance and analyses
required in § 438.207(d) in the ‘‘format
prescribed by CMS.’’ The published
template would fulfill this requirement
as would future versions including any
potential electronic formats. We believe
the revision proposed in § 438.207(d)
would be necessary to ensure consistent
reporting to CMS and enable effective
analysis and oversight. Lastly, because
we propose new requirements related to
the inclusion of the payment analysis
and the timing of the submission of this
reporting to CMS, we propose to
redesignate the last sentence in
§ 438.207(d) as § 438.207(d)(1) and
create a new § 438.207(d)(2) and (3).
In § 438.207(d)(2) for Medicaid and
included in separate CHIP regulations
through an existing cross-reference at
§ 457.1230(b), we propose that the
States’ analysis required in
§ 438.207(d)(1) must include the
payment analysis required of plans in
§ 438.207(b)(3) and provide the
elements specified in paragraphs
(d)(2)(i) and (ii). Specifically,
§ 438.207(d)(2)(i) proposes to require
States to include the data submitted by
36 https://www.medicaid.gov/federal-policyguidance/downloads/cib07062022.pdf.
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each plan and § 438.207(d)(2)(ii)
proposes to require States to use the
data from its plans’ reported payment
analysis percentages and weight them
using the member months associated
with the applicable rating period to
produce a Statewide payment
percentage for each service type. We
believe these data elements would
provide valuable new data to support
States’ assurances of network adequacy
and access and we would revise the
Network Adequacy and Access
Assurances Report template published
in July 2022 to add fields for States to
easily report these data. We remind
States that § 438.66(a) and (b) require
States to have a monitoring system for
all of their managed care programs and
include all aspects, including the
performance of their managed care
plans in the areas of availability and
accessibility of services, medical
management, provider network
management, and appeals and
grievances. Accordingly, States should
have ample data from their existing
monitoring activities and which would
be supplemented by the proposal
requirements in this rule, to improve the
performance of their managed care
programs for all covered services, as
required in § 438.66(c). Because
concerns around access to primary care,
mental health, and SUD services have
been raised nationally, we expect States
to review and analyze their plans’ data
holistically to provide a robust,
comprehensive analysis of the adequacy
of each plan’s network and level of
realistic access and take timely action to
address deficiencies.
Section 438.207(d) was codified in
2002 (67 FR 41010) as part of the
implementing regulations for section
1932(b)(5) of the Act ‘‘Demonstration of
Adequate Capacity and Services.’’ In the
2016 final rule, we made minor
revisions to the language but did not
address the timing of States’ submission
of their assurance and analysis. Given
the July 2022 release of the Network
Adequacy and Access Assurances
Report template for the assurance and
analysis, we believe it would be
appropriate to clarify this important
aspect of the reporting requirement. To
simplify the submission process and
enable States and CMS to allot resources
most efficiently, we propose to establish
submission times in § 438.207(d)(3)(i)
through (iii) that correspond to the
times for managed care plans to submit
documentation to the State in
§ 438.207(c)(1) through (3). Specifically
for Medicaid, we propose that States
submit their assurance and analysis at
§ 438.207(d)(3): (1) at the time it submits
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a completed readiness review, as
specified at § 438.66(d)(1)(iii); (2) on an
annual basis and no later than 180
calendar days after the end of each
contract year; and (3) any time there has
been a significant change as specified in
§ 438.207(c)(3) and with the submission
of the associated contract. We also
propose in § 438.207(d)(3) that States
must post the report required in
§ 438.207(d) on their website within 30
calendar days of submission to CMS.
We believe the information in this
report would be important information
for interested parties to have access to
on a timely basis and 30 calendar days
seems adequate for States to post the
report after submitting.
Since we did not adopt the MCPAR
requirements for separate CHIP
managed care in the 2016 final rule, we
are also not adopting the proposed
submission timeframe at
§ 438.207(d)(3)(i). However, we propose
for separate CHIPs to align with
Medicaid for the proposed network
adequacy analysis submission
timeframes at § 438.207(d)(3)(ii) and (iii)
through the existing cross-reference at
§ 457.1230(b).
In § 438.207(e), we propose a
conforming revision to add a reference
to the secret shopper evaluations
proposed at § 438.68(f) as part of the
documentation that States must make
available to CMS, upon request, and
included in separate CHIP regulations
through an existing cross-reference at
§ 457.1230(b). We believe this would be
necessary as the current text of
§ 438.207(e) only addresses the
documentation provided by the
managed care plans.
Sections 1932(b)(5) and 2103(f)(3) of
the Act require Medicaid and CHIP
MCOs to demonstrate adequate capacity
and services by providing assurances to
the State and CMS, as specified by the
Secretary, that it has the capacity to
serve the expected enrollment in its
service area, including assurances that it
offers an appropriate range of services
and access to preventive and primary
care services for the population
expected to be enrolled in such service
area, and maintains a sufficient number,
mix, and geographic distribution of
providers of services. The authority for
our proposals is extended to PIHPs and
PAHPs through regulations based on our
authority under section 1902(a)(4) of the
Act. Our proposals to require States to
include the secret shopper surveys
proposed in § 438.68(f) as well as the
reimbursment analysis proposed in
§ 438.207(b)(3) to their assurance and
analyses reporting proposed at
§ 438.207(d) are authorized by section
1932(b)(5) of the Act for Medicaid and
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authorized for CHIP through section
2103(f)(3) of the Act because the States’
reports reflect the documentation and
assurances provided by their managed
care plans of adequate capacity, an
appropriate range of services, and access
to a sufficient number, mix, and
geographic distribution of network
providers. Sections 1932(b)(5) and
2103(f)(3) of the Act also require that the
required assurances be submitted to
CMS in a time and manner determined
by the Secretary; that information is
proposed in § 438.207(d)(3)(i) through
(iii) and corresponds to the
requirements for submission of
documenation from managed care plans
in § 438.207(c)(3).
We also propose to revise § 438.207(g)
to reflect that States would have to
comply with paragraph (d)(2) no later
than the first managed care plan rating
period that begins on or after 2 years
after the effective date of the final rule
and paragraph (d)(3) no later than the
first managed care plan rating period
that begins on or after 1 year after the
effective date of the final rule. We
propose that States would not be held
out of compliance with the
requirements of paragraphs (e) of this
section prior to the first MCO, PIHP, or
PAHP rating period that begins on or
after 4 years after the effective date of
the final rule, so long as they comply
with the corresponding standard(s)
codified in paragraph (e) contained in
the 42 CFR, parts 430 to 481, most
recently published before the final rule.
We propose that States would have to
comply with paragraph (f) no later than
the first managed care plan rating period
that begins on or after 4 years after the
effective date of the final rule. We
believe these are reasonable timeframes
for compliance given the level of new
burden imposed by each.
f. Remedy Plans To Improve Access
(§ 438.207(f))
For FFS programs, we rely on
§ 447.203(b)(8) to require States to
submit corrective action plans when
access to care issues are identified.
Because of the numerous proposals in
this rule that would strengthen States’
monitoring and enforcement of access
requirements and the importance of
timely remediation of access issues, we
believe we should have a similar
process set forth in part 438 for
managed care programs. In § 438.68(e),
we propose a process that would require
States to carefully develop and enforce
their managed care plans’ use of
appointment wait time standards to
ensure access to care for Medicaid
managed care enrollees. As proposed in
a new § 438.207(f), when the State,
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MCO, PIHP, PAHP, or CMS identifies
any access issues, including any access
issues with the standards specified in
§§ 438.68 and 438.206, the State would
be required to submit a plan to remedy
the access issues consistent with this
proposal. If we determine that an access
issue revealed under monitoring and
enforcement rises to the level of a
violation of access requirements under
section 1932(c)(1)(A)(i) of the Act, as
incorporated in section
1903(m)(2)(A)(xii) of the Act, we have
the authority to disallow Federal
financial participation (FFP) for the
payments made under the State’s
managed care contract for failure to
ensure adequate access to care. We
intend to closely monitor any State
remedy plans that would be needed
under this proposal to ensure that both
us and States would adequately and
appropriately address emerging access
issues in Medicaid managed care
programs. Using § 447.203(b)(8) as a
foundation, we propose to redesignate
existing § 438.207(f) as § 438.207(g) and
propose a new requirement for States to
submit remedy plans in new
§ 438.207(f), titled Remedy plans to
improve access. In § 438.207(f)(1), we
propose that when the State, MCO,
PIHP, PAHP, or CMS identifies an issue
with a managed care plan’s performance
with regard to any State standard for
access to care under this part, including
the standards at §§ 438.68 and 438.206,
States would follow the steps set forth
in paragraphs (i) through (iv). First, in
paragraph (1)(i), States would have to
submit to CMS for approval a remedy
plan no later than 90 calendar days
following the date that the State
becomes aware of an MCO’s, PIHP’s, or
PAHP’s access issue. We believe 90
calendar days would be sufficient time
for States to effectively assess the degree
and impact of the issue and develop an
effective set of steps including timelines
for implementation and completion, as
well as responsible parties. In
§ 438.207(f)(1)(ii), we propose that the
State would have to develop a remedy
plan to address the identified issue that
if addressed could improve access
within 12 months and that identifies
specific steps, timelines for
implementation and completion, and
responsible parties. We believe 12
months would be a reasonable amount
of time for States and their managed
care plans to implement actions to
address the access issue and improve
access to services by enrollees of the
MCO, PIHP, or PAHP. We do not
propose to specify that the remedy plan
would be implemented by the managed
care plans or the State; rather, we
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propose that the remedy plan would
identify the responsible party required
to make the access improvements at
issue, which would often include
actions by both States and their
managed care plans. Additionally, we
believe this proposal acknowledges that
certain steps that may be needed to
address provider shortages can only be
implemented by States. For example,
changing scope of practice laws to
enable more providers to fill gaps in
access or joining interstate compacts to
enable providers to practice
geographically due to the opportunity to
hold one multistate license valid for
practice in all compact States,
streamlined licensure requirements,
reduced expenses associated with
obtaining multiple single-State licenses,
and the creation of systems that enable
electronic license application processes.
Lastly, in § 438.207(f)(1)(ii), we propose
some approaches that States could
consider to address the access issue,
such as increasing payment rates to
providers, improving outreach and
problem resolution to providers,
reducing barriers to provider
credentialing and contracting, providing
for improved or expanded use of
telehealth, and improving the timeliness
and accuracy of processes such as claim
payment and prior authorization.
We propose in § 438.207(f)(1)(iii) to
require States to ensure that
improvements in access are measurable
and sustainable. We believe it would be
critical that the remedy plan produce
measurable results in order to monitor
progress and, ultimately, bring about the
desired improvements in access under
the managed care plan. We also propose
that the improvements in access
achieved by the actions be sustainable
so that enrollees would be able to
continue receiving the improved access
to care and managed care plans would
continue to ensure its provision. In
paragraph (f)(1)(iv) of this section, we
propose that States submit quarterly
progress updates to CMS on
implementation of the remedy plan so
that we would be able to determine if
the State was making reasonable
progress toward completion and that the
actions in the plan are effective. Not
properly monitoring progress of the
remedy plan could significantly lessen
the effectiveness of it and allow missed
opportunities to make timely revisions
and corrections.
Lastly, in paragraph (f)(2) of this
section we propose that if the remedy
plan required in paragraph (f)(1) of this
section does not address the managed
care plan’s access issue within 12
months, we may require the State to
continue to take steps to address the
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issue for another 12 months and may
require revision to the remedy plan. We
believe proposing that we be able to
extend the duration of actions to
improve access and/or require the State
to make revision to the remedy plan
would be critical to ensuring that the
State’s and managed care plans’ efforts
are effective at addressing the identified
access issue.
These proposals are authorized by
section 1902(a)(4)(A) of the Act, which
provides for methods of administration
found necessary by the Secretary for the
proper and efficient operation of the
plan as we believe States taking timely
action to address identified access
issues is fundamental and necessary to
the operation of an effective and
efficient Medicaid program. The
proposal for States to submit quarterly
progress reports is authorized by section
1902(a)(6) of the Act which requires that
States provide reports, in such form and
containing such information, as the
Secretary may from time to time require.
Lastly, we believe these proposals are
also authorized by section
1932(c)(1)(A)(i) and (iii) of the Act
which require States that contract with
MCOs to develop and implement a
quality assessment and improvement
strategy that includes (and extended to
PIHPs and PAHPs through regulations
based on our authority under section
1902(a)(4) of the Act): standards for
access to care so that covered services
are available within reasonable
timeframes and in a manner that
ensures continuity of care and adequate
primary care and specialized services
capacity and procedures for monitoring
and evaluating the quality and
appropriateness of care and services to
enrollees and requirements for
provision of quality assurance data to
the State. Implementing timely actions
to address managed care plan access
issues would be an integral operational
component of a State’s quality
assessment and improvement strategy.
g. Transparency (§§ 438.10(c),
438.602(g), 457.1207, 457.1285)
In the 2016 final rule, we finalized
§ 438.10(c)(3) for Medicaid, which is
included in separate CHIP regulations
through cross-reference at § 457.1207,
which required States to operate a
website that provides specific
information, either directly or by linking
to individual MCO, PIHP, PAHP, or
PCCM entity websites. A State’s website
may be the single most important
resource for information about its
Medicaid program and there are
multiple requirements for information
to be posted on a State’s website
throughout 42 CFR part 438. Current
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regulations at § 438.10(c)(6)(ii) require
certain information to be ‘‘prominent
and readily accessible’’ and § 438.10(a)
defines ‘‘readily accessible’’ as
‘‘electronic information and services
which comply with modern
accessibility standards such as section
508 guidelines, section 504 of the
Rehabilitation Act, and W3C’s Web
Content Accessibility Guidelines
(WCAG) 2.0 AA and successor
versions.’’ Despite these requirements,
we have received input from numerous
and varied interested parties since the
2016 final rule about how challenging it
can be to locate regulatorily required
information on some States’ websites.
There is variation in how ‘‘userfriendly’’ States’ websites are, with
some States making navigation on their
website fairly easy and providing
information and links that are readily
available and presenting required
information on one page. However, we
have not found this to be the case for
most States. Some States have the
required information scattered on
multiple pages that requires users to
click on many links to locate the
information they seek. While such
websites may meet the current
minimum standards in part 438, they do
not meet our intent of providing one
place for interested parties to look for all
required information. Therefore, we
believe revisions are necessary to ensure
that all States’ websites required by
§ 438.10(c)(3) provide a consistent and
easy user experience. We acknowledge
that building websites is a complex and
costly endeavor that requires
consideration of many factors, but we
believe that States and managed care
plans share an obligation to build
websites that quickly and easily meet
the needs of interested parties without
undue obstacles. We note that State and
managed care plan websites must be
compliant with civil rights laws,
including the Americans with
Disabilities Act (ADA), section 504 of
the Rehabilibation Act, Title VI of the
Civil Rights Act of 1964, and section
1557 of the Affordable Care Act. In this
proposed rule, we believe that there are
several minimal qualities that all
websites should include, such as being
able to:
• Function quickly and as expected
by the user;
• Produce accurate results;
• Use minimal, logical navigation
steps;
• Use words and labels that users are
familiar with for searches;
• Allow access, when possible,
without conditions such as
establishment of a user account or
password;
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• Provide reasonably comparable
performance on computers and mobile
devices;
• Provide easy access to assistance
via chat; and
• Provide multilingual content for
individuals with LEP.
We also believe that States and
managed care plans should utilize web
analytics to track website utilization and
inform design changes. States should
create a dashboard to regularly quantify
website traffic, reach, engagement,
sticking points, and audience
characteristics. Given the critical role
that websites fill in providing necessary
and desired program information, we
believe proposing additional
requirements on States’ websites are
appropriate.
We acknowledge that States and
managed care plans may have
information accessible through their
websites that is not public facing; for
example, enrollee specific protected
health information. Proper security
mechanisms should continue to be
utilized to prevent unauthorized access
to non-public facing information, such
as the establishment of a user account
and password or entry of other
credentials. Data security must always
be a priority for States and managed
care plans and the proposals in
§ 438.10(c)(3) in no way diminish that
obligation for States.
To increase the effectiveness of States’
websites and add some consistency to
website users’ experence, we propose in
§ 438.10(c)(3) to revise ‘‘websites’’ to
‘‘web pages’’ in the reference to
managed care plans. We propose this
change to clarify that if States provide
required content on their website by
linking to individual MCO, PIHP,
PAHP, or PCCM entity websites, the
link on the State’s site would have to be
to the specific page that includes the
requested information. We believe this
would prevent States from showing
links to a landing page for the managed
care plan that then leaves the user to
start searching for the specific
information needed. Next, we propose
to add ‘‘States must:’’ to paragraph (c)(3)
before the items specified in new
(c)(3)(i) through (iv). In § 438.10(c)(3)(i),
we propose to require that all
information, or links to the information,
required in this part to be posted on the
State’s website, be available from one
page. We believe that when website
users have to do repeated searches or
click through multiple pages to find
information, they are more likely to give
up trying to locate it. As such, we have
carefully chosen the information that is
required in 42 CFR part 438 to be posted
on States’ websites to ensure effective
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communication of information and
believe it represents an important step
toward eliminating common obstacles
for States’ website users.
At § 438.10(c)(3)(ii), we propose to
require that States’ websites use clear
and easy to understand labels on
documents and links so that users can
easily identify the information
contained in them. We believe that
using terminology and the reading grade
level consistent with that used in other
enrollee materials, such as handbooks
and notices, would make the website
more familiar and easy to read for
enrollees and potential enrollees.
Similar to having all information on one
page, using clear labeling would reduce
the likelihood of users having to make
unncessary clicks as they search for
specific information.
In § 438.10(c)(3)(iii), we propose to
require that States check their websites
at least quarterly to verify that they are
functioning as expected and that the
information is the most currently
available. Malfunctioning websites or
broken links can often render a website
completely ineffective, so monitoring a
website’s performance and content is
paramount. While we are proposing that
a State’s website be checked for
functionality and information timeliness
no less than quarterly, we believe this
is a minimum standard and that States
should implement continual monitoring
processes to ensure the accuracy of their
website’s performance and content.
Lastly, in § 438.10(c)(3)(iv), to enable
maximum effectiveness of States’
websites, we propose to require that
States’ websites explain that assistance
in accessing the information is available
at no cost to them, including
information on the availability of oral
interpretation in all languages and
written translation in each prevalent
non-English language, alternate formats,
auxiliary aids and services, and a tollfree TTY/TDY telephone number. This
proposal is consistent with existing
information requirements in § 438.10(d)
and section 1557 of the Affordable Care
Act. Clear provision of this information
would help to ensure that all users have
access to States’ websites and can obtain
assistance when needed.
The Medicaid managed care website
transparency revisions proposed at
§ 438.10(c)(3)(i) through (iv) would
apply to separate CHIP through the
existing cross-reference at § 457.1207.
To help States monitor their website
for required content, we propose to
revise § 438.602(g) to contain a more
complete list of information. While we
believe the list proposed in § 438.602(g)
would help States verify their website’s
compliance, we clarify that a
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requirement to post materials on a
State’s website in 42 CFR part 438 or
any other Federal regulation but omitted
from § 438.602(g), is still in full force
and effect. Further, requirements on
States to post specific information on
their websites intentionally remain
throughout 42 CFR part 438 and are not
replaced, modified, or superceded by
the items proposed in § 438.602(g)(5)
through (12). Currently § 438.602(g)
specifies four types of information that
States must post on their websites; we
propose to add nine more as (g)(5)
through (g)(13): (5) enrollee handbooks,
provider directories, and formularies
required at § 438.10(g), (h), and (i); (6)
information on rate ranges required at
§ 438.4(c)(2)(iv); (7) reports required at
§§ 438.66(e) and 438.207(d); (8) network
adequacy standards required at
§ 438.68(b)(1) and (2), and (e); (9) secret
shopper survey results required at
§ 438.68(f); (10) State directed payment
evaluation reports required in
§ 438.6(c)(2)(v)(C); (11) links to all
required Application Programming
Interfaces including as specified in
§ 431.60(d) and (f); (12) quality related
information required in §§ 438.332(c)(1),
438.340(d), 438.362(c) and
438.364(c)(2)(i); and (13) documentation
of compliance with requirements in
subpart K—Parity in Mental Health and
Substance Use Disorder Benefits.
Although we are proposing to itemize
these nine types of information in
§ 438.602(g)(5) through (13), we note
that all but the following three are
currently required to be posted on
States’ websites: the report at
§ 438.207(d), secret shopper survey
results at § 438.68(f), and State directed
payment evaluation reports at
§ 438.6(c)(2)(v)(C). Lastly, in
§ 438.10(c)(3), we propose to make the
list of website content more complete by
removing the current references to
paragraphs (g) through (i) only and
including a reference to § 438.602(g) and
‘‘elsewhere in this part.’’
We propose to revise § 438.10(j) to
reflect that States would have to comply
with § 438.10(c)(3) no later than the first
managed care plan rating period that
begins on or after 2 years after the
effective date of the final rule and that
States would have to comply with
§ 438.10(d)(2) no later than the first
managed care plan rating period that
begins on or after 3 years after the
effective date of the final rule. Lastly,
we propose that States must comply
with § 438.10(h)(3)(iii) no later than the
first managed care plan rating period
that begins on or after 4 years after the
effective date of the final rule. We
believe these proposed compliance
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dates would provide reasonable time for
compliance given the varying levels of
State and managed care plan burden.
We propose to add § 438.602(j) to
require States to comply with
§ 438.602(g)(5) through (13) no later
than the first managed care plan rating
period that begins on or after 2 years
after the effective date of the final rule.
We believe this is a reasonable
timeframe for compliance.
For separate CHIP managed care, we
currently require States to comply with
the transparency requirements at
§ 438.602(g) through an existing crossreference at § 457.1285. We propose to
align with Medicaid in adopting most of
the consolidated requirements for
posting on a State’s website proposed at
§ 438.602(g)(5) through (13) for separate
CHIP.
We propose to adopt the provision at
§ 438.602(g)(5) (which specifies that
States must post enrollee handbooks,
provider directories, and formularies on
the State’s website) because
requirements at § 438.10(g) through (i)
are currently required for separate CHIP
through an existing cross-reference at
§ 457.1207.
We do not plan to adopt the provision
at § 438.602(g)(6) (which requires that
States must post information on rate
ranges on their websites) because we do
not regularly review rates for separate
CHIP.
We propose to adopt the provision at
§ 438.602(g)(7) (which specifies that
States must post their assurances of
network adequacy on the State’s
website) since the proposed network
adequacy reporting at § 438.207(d)
would apply to separate CHIP through
an existing cross-reference at
§ 457.1230(b) (see section I.B.1.e. of this
proposed rule). Since we did not adopt
the managed care program annual
reporting requirements at § 438.66(e) for
separate CHIP, we propose to exclude
this reporting requirement at
§ 457.1230(b).
We propose to adopt the provision at
§ 438.602(g)(8) (which requires State
network adequacy standards to be
posted on the State’s website) for
separate CHIP because we propose to
adopt the new appointment wait time
reporting requirements through an
existing cross-reference at § 457.1230(b)
(see section I.B.1.e. of this proposed
rule), though we propose to exclude
references to LTSS as not applicable to
separate CHIP.
We propose to adopt the provision at
§ 438.602(g)(9) (which specifies that
States must post secret shopper survey
results on the State’s website) for
separate CHIP network access reporting
to align with our proposed adoption of
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secret shopper reporting at § 438.68(f)
through an existing cross-reference at
§ 457.1218 (see section I.B.1.c. of this
proposed rule).
We do not propose to adopt the
provision at § 438.602(g)(10) (which
directs States to post SDP evaluation
reports on the State’s website) because
State directed payments are not
applicable to separate CHIP.
We propose to adopt the provision at
§ 438.602(g)(11) (which specifies that
States must post required information
for Application Programming Interfaces
on the State’s website) given the existing
requirements at § 457.1233(d).
We propose to adopt the provision at
§ 438.602(g)(12) (which requires States
to post quality-related information on
the State’s website) for separate CHIP as
required through cross-references at
§ 457.1240(c) and (e), as well as the
applicable EQR report through a crossreference at § 457.1250(a). However, we
propose to exclude the reference to
§ 438.362(c) since MCO EQR exclusion
is not applicable to separate CHIP.
We propose to adopt the provision at
§ 438.602(g)(13) (which requires States
to post documentation of compliance
with parity in mental health and
substance use disorder benefits on the
State’s website) for separate CHIP
through the existing cross-reference at
§ 457.1285. However, we propose to
replace the reference to subpart K of
part 438 with CHIP parity requirements
at § 457.496 in alignment with contract
requirements at § 457.1201(l).
We propose to amend § 457.1285 to
state, the State must comply with the
program integrity safeguards in
accordance with the terms of subpart H
of part 438 of this chapter, except that
the terms of §§ 438.66(e), 438.362(c),
438.602(g)(6) and (10), 438.604(a)(2) and
438.608(d)(4) and references to LTSS of
this chapter do not apply and that
references to subpart K under part 438
should be read to refer to parity
requirements at § 457.496.
Our proposals for requirements for
States’ websites at § 438.10(c)(3) and the
list proposed in § 438.602(g) are
authorized by sections 1932(a)(5)(A) and
2103(f)(3) of the Act for Medicaid and
which require each State, enrollment
broker, or managed care entity to
provide all enrollment notices and
informational and instructional
materials in a manner and form which
may be easily understood by enrollees
and potential enrollees. The authority
for our proposals is extended to PIHPs
and PAHPs through regulations based
on our authority under section
1902(a)(4) of the Act. We believe that
our proposals would make States’
websites easier to use by incorporating
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easily understood labels, having all
information accessible from one page,
verifying the accurate functioning of the
site, and clearly explaining the
availability of assistance—all of which
would directly help States fulfill their
obligation to provide informational
materials in a manner and form which
may be easily understood.
h. Terminology (§§ 438.2, 438.3(e),
438.10(h), 438.68(b), 438.214(b))
Throughout 42 CFR part 438, we use
‘‘behavioral health’’ to mean mental
health and SUD. However, it is an
imprecise term that does not capture the
full array of conditions that are intended
to be included, and some in the SUD
treatment community have raised
concerns with its use. It is important to
use clear, unambiguous terms in
regulatory text. Therefore, we propose to
change ‘‘behavioral health’’ throughout
42 CFR part 438 as described here. In
the definition of PCCM entity at § 438.2
and for the provider types that must be
included in provider directories at
§ 438.10(h)(2)(iv), we propose to replace
‘‘behavioral health’’ with ‘‘mental health
and substance use disorder;’’ for the
provider types for which network
adequacy standards must be developed
in § 438.68(b)(1)(iii), we propose to
remove ‘‘behavioral health’’ and the
parentheses; and for the provider types
addressed in credentialing policies at
§ 438.214(b), we propose to replace
‘‘behavioral’’ with ‘‘mental health.’’ We
also propose in the definition of PCCM
entity at § 438.2 to replace the slash
between ‘‘health systems’’ and
‘‘providers’’ with ‘‘and’’ for grammatical
accuracy.
Similarly, we also propose to change
‘‘psychiatric’’ to ‘‘mental health’’ in
§ 438.3(e)(2)(v) and § 438.6(e). We
believe that ‘‘psychiatric’’ does not
capture the full array of services that
can be provided by IMDs.
These proposals are authorized by
section 1902(a)(4)(A) of the Act, which
provides for methods of administration
found necessary by the Secretary for the
proper and efficient operation of the
plan, because use of clear, unambiguous
terms in regulatory text is imperative for
proper and efficient operation of the
plan.
2. State Directed Payments (42 CFR
438.6, 438.7, 430.3)
a. Background
Section 1903(m)(2)(A) of the Act
requires contracts between States and
MCOs to provide payment under a riskbased contract for services and
associated administrative costs that are
actuarially sound. CMS has historically
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used our authority under section
1902(a)(4) of the Act to apply the same
requirements to contracts between
States and PIHPs or PAHPs. Under riskbased managed care arrangements with
the State, Medicaid managed care plans
have the responsibility to negotiate
payment rates with providers. Subject to
certain exceptions, States are generally
not permitted to direct the expenditures
of a Medicaid managed care plan under
the contract between the State and the
plan or to make payments to providers
for services covered under the contract
between the State and the plan (§§ 438.6
and 438.60, respectively). However,
there are circumstances in which a State
may believe that requiring managed care
plans to make specified payments to
health care providers is an important
tool in furthering the State’s overall
Medicaid program goals and objectives;
for example, funding to ensure certain
minimum payments are made to safety
net providers to ensure access to care,
funding to enhance behavioral health
care providers as mandated by State
legislative directives, or funding for
quality payments to ensure providers
are appropriately rewarded for meeting
certain program goals. Because this type
of State direction reduces the plan’s
ability to effectively manage costs, CMS,
in the 2016 final rule, established
specific exceptions to the general rule
prohibiting States from directing the
expenditures of MCOs, PIHPs and
PAHPs at § 438.6(c)(1)(i) through (iii).
These exceptions came to be known as
State directed payments (SDPs).
The current regulations at § 438.6(c)
specify the parameters for how and
when States may direct the
expenditures of their Medicaid managed
care plans and the associated
requirements and prohibitions on such
arrangements. Permissible SDPs include
directives that certain providers of the
managed care plan participate in valuebased purchasing (VBP) models, that
certain providers participate in multipayer or Medicaid-specific delivery
system reform or performance
improvement initiatives, or that the
managed care organization adhere to
certain fee schedule requirements (for
example, minimum fee schedules,
maximum fee schedules, and uniform
dollar or percentage increases). Among
other requirements, § 438.6(c) requires
SDPs to be based on the utilization and
delivery of services under the managed
care contract and expected to advance at
least one of the objectives in the State’s
managed care quality strategy.
All SDPs must be included in all
applicable managed care contract(s) and
described in all applicable rate
certification(s) as noted in § 438.7(b)(6).
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Further, § 438.6(c)(2)(ii) requires that
most SDPs be approved in writing prior
to implementation.38 To obtain written
prior approval, States must submit a
‘‘preprint’’ form to CMS to document
how the SDP complies with the Federal
requirements outlined in § 438.6(c).39
States must obtain written approval of
certain SDPs in order for CMS to
approve the corresponding Medicaid
managed care contract(s) and rate
certifications(s). States were required to
comply with this prior approval
requirement for SDPs no later than the
rating period for Medicaid managed care
contracts starting on or after July 1,
2017.
Each SDP preprint submitted to CMS
is reviewed by a Federal review team to
ensure that the payments comply with
the regulatory requirements in § 438.6(c)
and other applicable law. The Federal
review team consists of subject matter
experts from various components and
groups within CMS, which regularly
include those representing managed
care policy and operations, quality, and
actuarial science. Over time, these
reviews have expanded to include
subject matter experts on financing of
the non-Federal share and
demonstration authorities when needed.
The CMS Federal review team works
diligently to ensure a timely review and
that standard operating procedures are
followed for a consistent and thorough
review of each preprint. Most preprints
are reviewed on an annual basis; SDPs
that are for VBP arrangements, delivery
system reform, or performance
improvement initiatives and that meet
additional criteria in the Federal
regulations are eligible for multi-year
approval.
CMS has issued guidance to States
regarding SDPs on multiple occasions.
In November 2017, CMS published the
initial preprint form 40 along with
guidance for States on the use of SDPs.41
In May 2020, CMS published guidance
on managed care flexibilities to respond
to the COVID–19 public health
emergency (PHE), including how States
38 State directed payments that are minimum fee
schedules for network providers that provide a
particular service under the contract using State
plan approved rates as defined in § 438.6(a) are not
subject to the written prior approval requirement at
§ 438.6(c)(2)(ii); however, they must comply with
the requirements currently at § 438.6(c)(2)(ii)(A)
through (F) (other than the requirement for prior
written approval) and be appropriately documented
in the managed care contract(s) and rate
certification(s).
39 https://www.medicaid.gov/medicaid/managedcare/downloads/sdp-4386c-preprint-template.pdf.
40 https://www.medicaid.gov/sites/default/files/
2020-02/438-preprint.pdf.
41 https://www.medicaid.gov/sites/default/files/
federal-policy-guidance/downloads/cib11022017.
pdf.
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could use SDPs in support of their
COVID–19 response efforts.42 In January
2021, CMS published additional
guidance for States to clarify existing
policy, and also issued a revised
preprint form that States must use for
rating periods beginning on or after July
1, 2021.43 The revised preprint form is
more comprehensive compared to the
initial preprint, and it is designed to
systematically collect the information
that CMS identified as necessary as part
of our review of SDPs to ensure
compliance with the Federal regulatory
requirements.44 This includes
identification of the estimated total
dollar amount for the SDP, an analysis
of provider reimbursement rates for the
class(es) of providers that the SDP is
targeting, and information about the
sources of the non-Federal share used to
finance the SDP.
Since § 438.6(c) was issued in the
2016 final rule, States have requested
approval for an increasing number of
SDPs. The scope, size, and complexity
of the SDP arrangements submitted by
States for approval has also grown
steadily and quickly. In calendar year
2017, CMS received 36 preprints for our
review and approval from 15 States. In
contrast, in calendar year 2021, CMS
received 223 preprints from 39 States.
For calendar year 2022, CMS received
298 preprints from States. In total, as of
December 2022, CMS has reviewed
more than 1,100 SDP proposals and
approved 993 proposals since the 2016
final rule was issued.45
SDPs also represent a notable amount
of spending. The Medicaid and CHIP
Payment and Access Commission
(MACPAC) reported that CMS approved
SDP arrangements in 37 States, with
spending exceeding more than $25
billion in 2020.46 The U.S. Government
Accountability Office (GAO) also
reported that at least $20 billion has
been approved by CMS for preprints
with payments to be made on or after
July 1, 2021, across 79 approved
42 https://www.medicaid.gov/sites/default/files/
Federal-Policy-Guidance/Downloads/cib051420.
pdf.
43 https://www.medicaid.gov/Federal-PolicyGuidance/Downloads/smd21001.pdf.
44 https://www.medicaid.gov/medicaid/managedcare/downloads/sdp-4386c-preprint-template.pdf.
45 The number of proposals includes initial
preprints, renewals and amendments. An
individual SDP program could represent multiple
SDP proposals as described here (that is, an initial
application, 1 renewal, and 3 amendments).
46 Medicaid and CHIP Payment and Access
Commission, ‘‘Report to Congress on Medicaid and
CHIP,’’ June 2022, available at https://
www.macpac.gov/wp-content/uploads/2022/06/
MACPAC_June2022-WEB-Full-Booklet_FINAL-5081.pdf. Projected payment amounts are for the most
recent rating period, which may differ from
calendar year or fiscal year 2020.
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preprints.47 Our internal analysis of all
SDPs approved from when § 438.6(c)
was issued in the 2016 final rule
through March 2022 estimates that the
total spending for each SDP approved
for the most recent rating period for
States is nearly $48 billion 48 (Federal
and State) with at least half being
dollars that States are requiring be paid
in addition to the rates negotiated
between the plans and providers. The
aforementioned nearly $48 billion is an
annual figure.49
As the volume of SDP preprint
submissions and total dollars flowing
through SDPs continues to increase,
CMS recognizes the importance of
ensuring that SDPs are contributing to
Medicaid quality goals and objectives as
part of our review process, as well as
ensuring that SDPs are developed and
implemented with appropriate fiscal
and program integrity guardrails. The
proposed changes in this notice of
proposed rulemaking are intended to
ensure the following policy goals:
(1) Medicaid managed care enrollees
receive access to high-quality care under
SDP payment arrangements;
(2) SDPs are appropriately linked to
Medicaid quality goals and objectives
for the providers participating in the
SDP payment arrangements; and
(3) CMS and States have the
appropriate fiscal and program integrity
guardrails in place to strengthen the
accountability and transparency of SDP
payment arrangements.
We are issuing this proposal based on
our authority to interpret and
implement section 1903(m)(2)(A)(iii) of
the Act, which requires contracts
between States and MCOs to provide
47 U.S. Government Accountability Office,
‘‘Medicaid: State Directed Payments in Managed
Care,’’ June 28, 2022, available at https://
www.gao.gov/assets/gao-22-105731.pdf.
48 This data point is an estimate and reflective of
the most recent approval for all unique payment
arrangements that have been approved through
March 31, 2022 under CMS’ standard review
process. Rating periods differ by State; some States
operating their managed care programs on a
calendar year basis while others operate on a State
fiscal year basis, which most commonly is July to
June. The most recent rating period for which the
SDP was approved as of March 2022 also varies
based on the review process reflective of States
submitting proposals later than recommended
(close to or at the end of the rating period), delays
in State responses to questions, and/or reviews
taking longer due to complicated policy concerns
(for example, financing).
49 As part of the revised preprint form, States are
asked to identify if the payment arrangement
requires plans to pay an amount in addition to
negotiated rates vs. limiting or replacing negotiated
rates. Approximately half of the total dollars
identified for the SDP actions included were
identified by States for payment arrangements that
required plans to pay an amount in addition to the
rates negotiated between the plan and provider(s)
rates.
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payment under a risk-based contract for
services and associated administrative
costs that are actuarially sound and our
authority under section 1902(a)(4) of the
Act to establish methods of
administration for Medicaid that are
necessary for the proper and efficient
operation of the State plan. As
explained in the 2016 final rule,
regulation of SDPs is necessary to
ensure that Medicaid managed care
plans have sufficient discretion to
manage the risk of covering the benefits
outlined in their contracts, which is
integral to ensuring that capitation rates
are actuarially sound as defined in
§ 438.4 (81 FR 27582). We have
historically relied on section 1902(a)(4)
of the Act to extend the same
requirements adopted under section
1903(m)(2)(A)(iii) of the Act for MCOs
related to actuarially sound capitation
rates to PIHPs and PAHPs. Where a
proposal is also based on interpreting
and implementing other authority, we
note that in the applicable explanation
of the proposed policy.
We did not adopt the Medicaid
managed care SDP requirements
described at § 438.6 in the 2016 final
rule for separate CHIPs because there
was no statutory requirement to do so
and we wished to limit the scope of new
regulations and administrative burden
on separate CHIP managed care plans.
For similar reasons, we are not
proposing to adopt the new Medicaid
managed care SDP requirements
proposed at §§ 438.6 and 438.7 for
separate CHIPs.
We are proposing to define State
directed payments as a contract
arrangement that directs an MCO’s,
PIHP’s, or PAHP’s expenditures under
paragraphs (c)(1)(i) through (iii) of this
section. We are proposing this
definition as it is currently used by
States and CMS in standard interactions
as well as in published guidance to
describe these contract requirements.
Defining this term also improves the
readability of the related regulations.
We have also proposed to rename the
header for this section to ‘‘State
Directed Payments under MCO, PIHP, or
PAHP contracts’’ reflect this term.
In addition, we are proposing several
revisions to § 438.6 to further specify
and add to the existing requirements
and standards for SDPs. First, we are
proposing revisions, including:
expanding the scope of § 438.6(c)
consistent with recent guidance;
exempting SDPs that establish payment
rate minimums at 100 percent of the
Medicare rate from written prior
approval; incorporating SDPs for nonnetwork providers in certain
circumstances; setting new procedures
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and timeframes for the submission of
SDPs and related documentation;
codifying and further specifying
standards and documentation
requirements on total payment rates;
further specifying and strengthening
existing requirements related to
financing as well as the connection to
the utilization and delivery of services;
updating and providing flexibilities for
States to pursue VBP through managed
care; strengthening evaluation
requirements and other areas; and
addressing how SDPs are incorporated
into capitation rates or reflected in
separate payment terms. The proposed
regulatory provisions include both new
substantive standards and new
documentation and contract term
requirements. In addition, we are
proposing a new appeal process for
States that are dissatisfied with CMS’s
determination related to a specific SDP
preprint and new oversight and
monitoring standards. In recognition of
the scope of changes we are proposing,
some of which will require significant
time for States to implement, we are
proposing a series of applicability dates
over a roughly 5-year period for
compliance. These applicability dates
are discussed later in section I.B.2.p. of
this proposed rule.
We solicit feedback on our proposals.
A more detailed outline of the
remaining parts of this section is
provided below:
b. Contract Requirements Considered to
be SDPs (Grey Area Payments)
c. Medicare Exemption, SDP Standards
and Prior Approval
(§ 438.6(c)(1)(iii)(B), (c)(2), and
(c)(5)(iii)(A)(5))
d. Non-Network Providers
(§ 438.6(c)(1)(iii))
e. SDP Submission Timeframes
(§ 438.6(c)(2)(viii) and (ix))
f. Standard for Total Payment Rates for
each SDP, Establishment of Payment
Rate Limitations for certain SDPs and
Expenditure Limit for All SDPs
(§ 438.6(c)(2)(ii)(I) and (c)(2)(iii))
g. Financing (§ 438.6(c)(2)(ii)(G) and (H))
h. Tie to Utilization and Delivery of
Services for Fee Schedule
Arrangements (§ 438.6(c)(2)(vii))
i. Value-Based Payments and Delivery
System Reform Initiatives
(§ 438.6(c)(2)(vi))
j. Quality and Evaluation
(§ 438.6(c)(2)(ii)(D) and (F), (c)(2)(iv)
and (v), and (c)(7))
k. Contract Term Requirements
(§ 438.6(c)(5))
l. Including SDPs in Rate Certifications
and Separate Payment Terms
(§§ 438.6(c)(2)(ii)(J), (c)(6), and
438.7(f))
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m. SDPs included through Adjustments
to Base Capitation Rates (§ 438.7(c)(4)
through (6))
n. Appeals (§ 430.3(d))
o. Reporting Requirements to Support
Oversight (§ 438.6(c)(4))
p. Applicability Dates (§ 438.6(c)(4),
438.6(c)(8), and 438.7(g)(2) and (3))
b. Contract Requirements Considered To
Be SDPs (Grey Area Payments)
Under § 438.6(c), States are not
permitted to direct the expenditures of
a Medicaid managed care plan under
the contract between the State and the
plan unless it is an SDP that complies
with § 438.6(c), is permissible in a
specific provision under Title XIX, is
permissible through an implementing
regulation of a Title XIX provision
related to payments to providers, or is
a permissible pass-through payment that
meets requirements in § 438.6(d). States
are also not permitted to make payments
directly to providers for services
covered under the contract between the
State and a managed care plan as
specified in § 438.60.
In our November 2017 CMCS
Informational Bulletin (CIB) entitled
‘‘Delivery System and Provider Payment
Initiatives under Medicaid Managed
Care Contracts,’’ we noted instances
where States may include general
contract requirements for provider
payments that would not be subject to
approval under § 438.6(c) as long as the
State was not mandating a specific
payment methodology or amounts
under the contract.50 We also noted that
these types of contract requirements
would not be pass-through payments
subject to the requirements under
§ 438.6(d), as we believed they
maintained a link between payment and
the delivery of services. One scenario in
the CIB described contract language
generally requiring managed care plans
to make 20 percent of their provider
payments as VBP or alternative payment
arrangements when the State does not
mandate a specific payment
methodology and the managed care plan
retains the discretion to negotiate with
network providers the specific terms for
the amount, timing, and mechanism of
such VBP or alternative payment
arrangements. We continue to believe
that this scenario does not meet the
criteria for an SDP nor a pass-through
payment but as our thinking has
evolved, we believe that the
aforementioned VBP scenario represents
the State imposing a quality metric on
the managed care plans rather than the
providers. We believe that this specific
50 https://www.medicaid.gov/federal-policyguidance/downloads/cib11022017.pdf.
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type of contractual condition and
measure of plan accountability is
permissible, so long as it meets the
requirements for an incentive
arrangement under § 438.6(b)(2) or, a
withhold arrangement under
§ 438.6(b)(3).
The other scenario described the State
contractually implementing a general
requirement for Medicaid managed care
plans to increase provider payment for
covered services provided to Medicaid
enrollees covered under the contract,
where the State did not mandate a
specific payment methodology or
amount(s) and managed care plans
retain the discretion for the amount,
timing, and mechanism for making such
provider payments. At the time, we
believed that these areas of flexibility
for the plan would be sufficient to
exclude the State’s contract requirement
from the scope of § 438.6(c). However,
as we have continued to review
managed care contracts and rate
certifications since November 2017, we
have grown increasingly concerned that
excluding the latter type of vague
contractual requirement for increased
provider payment from the
requirements of § 438.6(c) created an
unintended loophole in regulatory
oversight, presenting a significant
program integrity risk. For example,
some States include general contract
requirements for significant increases to
provider payments that require the State
to add money to the capitation rates
paid to the managed care plans as part
of rate development for a specific
service (for example, hospital services)
but without any further accountability
to ensure that the additional funding
included in the capitation payments is
paid to providers for a specific service
or benefit provided to a specific enrollee
covered under the contract. While this
is similar to the definition of passthrough payment in § 438.6(a), these
contractual requirements do not meet all
of the other requirements in § 438.6(d)
to be permissible pass-through
payments. We commonly refer to these
types of contractual arrangements as
‘‘grey area payments’’ as they do not
completely comply with § 438.6(c) nor
§ 438.6(d).
Upon reflection and based on our
experience since the 2017 CIB, we
concluded that general contractual
requirements to increase provider
payment rates circumvent the intent of
the 2016 final rule and the subsequent
2017 Pass-Through Payment Final Rule
to improve the fiscal integrity of the
program and ensure the actuarial
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soundness of all capitation rates.51 As
we stated in the preamble of the 2016
final rule ‘‘[w]e believe that the
statutory requirement that capitation
payments to managed care plans be
actuarially sound requires that
payments under the managed care
contract align with the provision of
services to beneficiaries covered under
the contract. . . . In our review of
managed care capitation rates, we have
found pass-through payments being
directed to specific providers that are
generally not directly linked to
delivered services or the outcomes of
those services. These pass-through
payments are not consistent with
actuarially sound rates and do not tie
provider payments with the provision of
services.’’ Further, ‘‘[a]s a whole, [42
CFR] § 438.6(c) maintains the MCO’s,
PIHP’s, or PAHP’s ability to fully utilize
the payment under that contract for the
delivery and quality of services by
limiting States’ ability to require
payments that are not directly
associated with services delivered to
enrollees covered under the contract.’’
In January 2021, we published SMDL
#21–001,52 through which we sought to
close the unintentional loophole created
in the November 2017 CIB and realign
our implementation of the regulation
with the original intent of the 2016 final
rule and the 2017 final rule. The 2021
SMDL provides that if a State includes
a general contract requirement for
provider payment that provides for or
adds an amount to the provider
payment rates, even without directing
the specific amount, timing or
methodology for the payments, and the
provider payments are not clearly and
directly linked specifically to the
utilization and delivery of a specific
service or benefit provided to a specific
enrollee, then CMS will require the
contractual requirement to be modified
to comply with § 438.6(c) or (d)
beginning with rating periods that
started on or after July 1, 2021. We
maintain this interpretation. At this
time, we also believe it is important to
further specify our stance that any State
direction of a managed care plan’s
payments to providers, regardless of
specificity or even if tied specifically to
utilization and delivery of services, is
prohibited unless § 438.6(c) or (d)
permits the arrangement. State wishing
to impose quality requirements or
thresholds on managed care plans, such
as the requirement that a certain
51 https://www.federalregister.gov/documents/
2017/01/18/2017-00916/medicaid-program-the-useof-new-or-increased-pass-through-payments-inmedicaid-managed-care-delivery.
52 https://www.medicaid.gov/Federal-PolicyGuidance/Downloads/smd21001.pdf.
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28113
percentage of provider payments be
provided through a VBP arrangement,
must do so within the parameters of
§ 438.6(b). We do not believe any
changes are needed to the regulation
text in § 438.6(c) or (d) to reflect this
reinterpretation and clarification
because this preamble provides an
opportunity to again bring this
important information to States’
attention; CMS will continue this
narrower interpretation of § 438.6(c) and
(d). We solicit comments on whether
additional clarification about these grey
area payments is necessary or, if
revision to the regulation text would be
helpful.
c. Medicare Exemption, SDP Standards
and Prior Approval (§ 438.6(c)(1)(iii)(B),
§ 438.6(c)(2), and § 438.6(c)(5)(iii)(A)(5))
In § 438.6(c), States are permitted to
direct managed care plans’ expenditures
under the contract as specified in
§ 438.6(c)(1)(i) through (iii), subject to
written prior approval based on
complying with the requirements in
§ 438.6(c)(2). In the preamble to the
2020 final rule, we noted our
observation that a significant number of
proposals submitted by States for review
under § 438.6(c)(2) required managed
care plans to adopt minimum fee
schedules specified under an approved
methodology in the Medicaid State
plan. In response, we adopted several
revisions to § 438.6(c) in the 2020 final
rule.53 We defined ‘‘State plan approved
rates’’ in § 438.6(a) as ‘‘amounts
calculated for specific services
identifiable as having been provided to
an individual beneficiary described
under CMS approved rate
methodologies in the Medicaid State
plan,’’ and excluded supplemental
payments that are paid in addition to
State plan approved rates. We also
revised § 438.6(c)(1)(iii)(A) to explicitly
address SDPs that are a minimum fee
schedule for network providers that
provide a particular service under the
contract using State plan approved rates
and revised § 438.6(c)(2)(ii) to exempt
these specific SDP arrangements from
the written prior approval requirement.
However, SDPs described in paragraph
§ 438.6(c)(1)(iii)(A) must comply with
the requirements currently at
§ 438.6(c)(2)(ii)(A) through (F) (other
than the requirement for written prior
approval) and be appropriately
documented in the managed care
contract(s) and rate certification(s).
53 https://www.federalregister.gov/documents/
2020/11/13/2020-24758/medicaid-programmedicaid-and-childrens-health-insurance-programchip-managed-care.
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This piece of the 2020 final rule was,
in part, intended to eliminate
unnecessary and duplicative review
processes in an effort to promote
efficient and effective administration of
the Medicaid program. This rule
improved States’ efforts to timely
implement certain SDP arrangements
that meet their local goals and objectives
without drawing upon State staff time
unnecessarily. We continue to believe
exempting payment arrangements based
on an approved State plan rate
methodology from written prior
approval does not increase program
integrity risk or create a lack of Federal
oversight. We continue to review the
corresponding managed care contracts
and rate certifications which include
these SDPs. The State plan review and
approval process ensures that Medicaid
State plan approved rates are consistent
with efficiency, economy, and quality of
care and are sufficient to enlist enough
providers so that care and services are
available under the plan, at least to the
extent that such care and services are
available to the general population in
the geographic area, as required under
section 1902(a)(30) of the Act.
As we have continued to review and
approve SDPs since the 2020 final rule,
we believe this same rationale applies to
SDPs that adopt a minimum fee
schedule using Medicare approved rates
for providers that provide a particular
service under the contract. Medicare
rates are developed under Title XVIII of
the Act and there are annual
rulemakings associated with Medicare
payment for benefits available under
Parts A and B in the Medicare Fee-forService (FFS) program. Additionally,
section 1852(a)(2) of the Act provides
that Medicare Advantage plans pay outof-network providers at least the amount
payable under FFS Medicare for benefits
available under Parts A and B, taking
into account cost sharing and permitted
balance billing.54 These considerations
mean that prior written approval by
CMS is not necessary to ensure that the
standards for SDPs in current
§ 438.6(c)(2) are met.
Consistent with how we have
considered State plan rates to be
reasonable, appropriate, and attainable
under §§ 438.4 and 438.5, Medicare
approved rates too meet this same
threshold. Therefore, we are proposing
to exempt SDPs that adopt a minimum
fee schedule based on total published
Medicare payment rates from written
54 See also 42 CFR 422.100(b) and 422.214 and
guidance in the ‘‘MA Payment Guide for Out of
Network Payments’’, April 15, 2015, available at
https://www.cms.gov/Medicare/Health-Plans/
MedicareAdvtgSpecRateStats/downloads/
oonpayments.pdf.
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prior approval as it would be
unnecessary and duplicative. We
propose to amend § 438.6(c) to provide
specifically for SDPs that require use of
a minimum fee schedule using FFS
Medicare payment rates.
First, we propose to add a new
definition to § 438.6(a) for ‘‘total
published Medicare payment rate’’ as
amounts calculated as payment for
specific services that have been
developed under Title XVIII Part A and
Part B. We propose to re-designate the
existing § 438.6(c)(1)(iii)(B) through (D)
as § 438.6(c)(1)(iii)(C) through (E),
respectively, and add a new
§ 438.6(c)(1)(iii)(B) explicitly
recognizing SDP arrangements that are a
minimum fee schedule using a total
published Medicare payment rate in
effect no more than 3 years prior to the
start of the rating period as a
permissible type of SDP. We are also
proposing to revise proposed redesignated paragraph (c)(1)(iii)(C) to
take into account the proposed new
category of SDPs that use one or more
total published Medicare payment rates.
As part of the proposals for paragraphs
(c)(1)(iii)(A) through (E), we also
propose to streamline the existing
regulation text to eliminate the phase
‘‘as defined in paragraph (a)’’ as
unnecessary; we expect that interested
parties and others who read these
regulations will read them completely
and recognize when defined terms are
used.
We also propose to restructure
§ 438.6(c)(2) and amend its paragraph
heading to Standards for State directed
payments as discussed fully in later
sections. As part of this restructuring,
we propose to re-designate part of the
provision in § 438.6(c)(2)(ii) to
§ 438.6(c)(2)(i) to describe which SDPs
require written prior approval. This
revision includes proposing a
conforming revision in § 438.6(c)(2)(i) to
reflect the re-designation of
§ 438.6(c)(1)(iii)(B) through (D) as
(c)(1)(iii)(C) through (E). This revision
will ensure that that SDPs described in
paragraph (c)(1)(iii)(B) along with the
SDPs described in paragraph
(c)(1)(iii)(A), are not included in the
written prior approval requirement.
States that adopt a minimum fee
schedule using 100 percent of total
published Medicare payment rates will
still need to document these SDPs in the
corresponding managed care contracts
and rate certifications and those types of
SDPs must still comply with
requirements for all SDPs other than
prior written approval by CMS, just as
minimum fee schedules tied to State
plan approved rates described in
paragraph (c)(1)(iii)(A) must comply.
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SDPs described under paragraphs
(c)(1)(iii)(A) and (B) would still need to
comply with the standards listed in the
proposed restructured § 438.6(c)(2)(ii).
(See sections II.2.f. through l. for
proposed new requirements and
revisions to existing requirements for all
SDPs to be codified in paragraph
(c)(2)(ii).)
Our proposal to exempt certain SDPs
from written prior approval from CMS
is specific to SDPs that require the
Medicaid managed care plan to use a
minimum fee schedule that is equal 100
percent of the total published Medicare
payment rate. SDP arrangements that
use a different percentage (whether
higher or lower than 100 percent) of a
total published Medicare payment rate
as the minimum payment amount or are
simply based off of an incomplete total
published Medicare payment rate would
be included in the SDPs described in
paragraph (c)(1)(iii)(C). Our review of
SDPs includes ensuring that they will
result in provider payments that are
reasonable, appropriate, and attainable,
and will not negatively impact access to
care. Accordingly, we believe that SDPs
that propose provider payment rates
that are incomplete or either above or
below 100 percent of total published
Medicare payment rates may not always
meet these criteria and thus, should
remain subject to written prior approval
by CMS.
We are also not proposing to remove
the written prior approval requirement
for SDPs for provider rates tied to a
Medicare fee schedule in effect more
than 3 years prior to the start of the
rating period. This is reflected in our
proposed revision to redesignated
paragraph (c)(1)(iii)(C) to describe fee
schedules for providers that provide a
particular service under the contract
using rates other than the State plan
approved rates or one or more total
published Medicare payment rates
described in proposed new paragraph
(c)(1)(iii)(B). We propose the limit of 3
years to be consistent with how
§ 438.5(c)(2) requires use of data that is
at least that recent for rate development.
Our review of SDPs includes ensuring
that they will result in provider
payments that are reasonable,
appropriate, and attainable, and will not
negatively impact access to care.
Accordingly, we believe that SDPs that
propose provider payment rates tied to
a total published Medicare payment rate
in effect more than 3 years prior to the
start of the rating period may not always
meet these criteria and thus, should
remain subject to written prior approval
by CMS.
We solicit public comments on our
proposal to specifically address SDPs
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that are for minimum fee schedules
using 100 percent of the amounts in a
total published Medicare payment rate
for providers that provide a particular
service provided that the total published
Medicare payment rate was in effect no
more than 3 years prior to the start of
the rating period and on our proposal to
exempt these specific types of SDP
arrangements from the prior written
approval requirement in § 438.6(c)(2)(ii).
We are also proposing to add new
§ 438.6(c)(5) (with the paragraph
heading Requirements for Medicaid
Managed Care Contract Terms for State
directed payments), for oversight and
audit purposes. Proposed new
paragraph (c)(5)(iii)(A)(5) would require
the managed care plan contract to
include certain information about the
Medicare fee schedule used in the SDP,
regardless of whether the SDP was
granted an exemption from written prior
approval under § 438.6(c)(1)(iii)(B). That
is, for SDPs which use total published
Medicare payment rates, the contract
would need to specify which Medicare
fee schedule(s) the State directs the
managed care plan to use and any
relevant and material adjustments due
to geography, such as rural designations,
and provider type, such as Critical
Access Hospital or Sole Community
Hospital designation.
The managed care contract would also
need to identify the time period for
which the Medicare fee schedule is in
effect as well as the rating period for
which it is used for the SDP. Consistent
with § 438.6(c)(1)(iii)(B), the Medicare
fee schedule must be in effect no more
than 3 years prior to the start of the
rating period for the services provided
in the arrangement. This 3-year
requirement is similar to § 438.5 rate
setting, under which data that the
actuary relies upon must be from the 3
most recent years that have been
completed, prior to the rating period for
which rates are being developed. For
example, should a State seek to
implement a § 438.6(c)(1)(iii)(B) fee
schedule in calendar year 2025, the
Medicare fee schedule must have been
in effect for purposes of Medicare
payment at least at the beginning of
calendar year 2021.
Requiring sufficient language in the
contract regarding the Medicare fee
schedule would provide clarity to CMS,
managed care plans, and providers
regarding the explicit Medicare payment
methodology being used under the
contract. For broader discussion of
§ 438.6(c)(5), see section I.B.2.k. of this
proposed rule.
We request comment on other
material or significant information about
a Medicare fee schedule that would
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need to be included to ensure the
managed care contract sufficiently
describes this type of SDP.
For discussion on the proposed
applicability dates for the proposals
outlined in this section, see section
I.B.2.p. of this proposed rule.
We solicit public comments on our
proposals.
d. Non-Network Providers
(§ 438.6(c)(1)(iii))
We are proposing to remove the term
‘‘network’’ from the descriptions of SDP
arrangements in current (and revised as
proposed) § 438.6(c)(1)(iii). Existing
regulations specify that for a State to
require an MCO, PIHP or PAHP to
implement a fee schedule under
§ 438.6(c)(1)(iii), the fee schedule must
be limited to ‘‘network providers.’’ This
limitation is not included in
§ 438.6(c)(1)(i) or (ii) for SDP
arrangements that are VBP and multipayer or Medicaid-specific delivery
system reform or performance
improvement initiatives. In our
experience working with States, limiting
the descriptions of SDP arrangements
subject to § 438.6(c)(iii) to those that
involve only network providers has
proven to be too narrow and has created
an unintended barrier to States’ and
CMS’ policy goals to ensure access to
quality care for beneficiaries.
In the 2016 final rule, we finalized
current § 438.6(c)(1)(iii) to include
‘‘network’’ before ‘‘providers’’ in this
provision.55 As previously noted, the
regulation at § 438.6(c)(1) generally
prohibits States from directing the
MCO’s, PIHP’s or PAHP’s expenditures
under the contract unless it meets one
of the exceptions (as provided in a
specific provision in Title XIX, in
another regulation implementing a Title
XIX provision related to payment to
providers, a SDP that complies with
§ 438.6(c), or a pass-through payment
that complies with § 438.6(d)).
Therefore, the inclusion of the word
‘‘network’’ in the SDP arrangement
descriptions in the 2016 final rule has
prevented States from including
contract requirements to direct their
Medicaid managed care plans on how to
pay non-network providers.
In our work with States over the
years, some States have noted concerns
with the requirement that permissible
SDPs only apply (or include) payments
by Medicaid managed care plans to
network providers. States have noted
that limiting SDPs to network providers
is impractical in large and diverse
States. Several States had, prior to
55 https://www.federalregister.gov/d/2016-09581/
p-1269.
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rulemaking, pre-existing contractual
requirements with managed care plans
that required a specific level of payment
(such as the State’s Medicaid FFS rates)
for non-network providers. This aligns
with our experience working with States
as well, and we note section
1932(b)(2)(D) of the Act requires that
non-network providers furnishing
emergency services must accept as
payment in full an amount equal to the
Medicaid State plan rate for those
services. Some States have historically
required plans to pay non-network
providers at least the Medicaid State
plan approved rate or another rate
established in the managed care
contract. Many States with enrollees on
their borders rely on providers in
neighboring States to deliver specialty
services, such as access to children’s
hospitals.
While we support States’ and plans’
efforts to develop strong provider
networks and to focus their efforts on
providers who have agreed to
participate in plan networks, executing
network agreements with every provider
may not always be feasible for plans.
For example, in large hospital systems,
it may be impractical for every plan to
obtain individual network agreements
with each rounding physician
delivering care to Medicaid managed
care enrollees. In such instances, States
may have an interest in ensuring that
their Medicaid managed care plans pay
non-network providers at a minimum
level to avoid access to care concerns.
We have also encountered situations in
which States opt to transition certain
benefits, which were previously carved
out from managed care, from fee-forservice into managed care. In these
instances, States would like to require
their managed care plans to pay out-ofnetwork providers a minimum fee
schedule in order to maintain access to
care while allowing plans and providers
adequate time to negotiate provider
agreements and provider payment rates
for the newly incorporated services.
Consequently, we are proposing these
changes to provide States a tool to direct
payment to non-network providers as
well as network providers.
Therefore, we are proposing to
remove the term ‘‘network’’ from the
descriptions of permissible SDP
arrangements in § 438.6(c)(1)(iii). Under
this proposal, the permissible SDPs are
described as payment arrangements or
amounts ‘‘for providers that provide a
particular service under the contract’’
and this will permit States to direct
payments under their managed care
contracts for both network and nonnetwork providers, subject to the
requirements in paragraph (c). We note
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that, as proposed, all of the standards
and requirements under § 438.6(c)
would still be applicable to SDPs that
direct payment arrangements for nonnetwork providers.
Finally, as pass-through payments
(PTPs) are separate and distinct from
SDPs, we are maintaining the phrase
‘‘network provider’’ in § 438.6(d)(1) and
(6). Existing PTPs are subject to a timelimited transition period and in
accordance with § 438.6(d)(3) and (5),
respectively, hospital PTPs must be
fully eliminated by no later than the
rating period beginning July 1, 2027 and
NF and physician services PTPs were
required to have been eliminated by no
later than the rating period July 1, 2022
with the exceptions of pass-through
payments for States transitioning
services and populations in accordance
with § 438.6(d)(6). Therefore, we do not
believe that it is appropriate or
necessary to eliminate the word
‘‘network’’ from § 438.6(d).
We solicit public comments on our
proposal. In particular, we seek
comment on whether this change would
result in negative unintended
consequences.
For discussion on the proposed
applicability dates for the proposals
outlined in this section, see section
I.B.2.p. of this proposed rule.
e. SDP Submission Timeframes
(§ 438.6(c)(2)(viii) and (ix))
Since we established the ability for
States to direct the expenditures of their
managed care plans in the 2016 final
rule, we have encouraged States to
submit their requests for written prior
approval 90 days in advance of the start
of the rating period whenever possible.
We also recommend that States seek
technical assistance from CMS in
advance of formally submitting the
preprint for review to CMS for more
complicated proposals to facilitate the
review process.
Submitting 90 days in advance of the
rating period provides CMS and the
State time to work through the written
prior approval process before the State
includes the SDP in their managed care
plan contracts and the associated rate
certifications. If States include SDPs in
managed care contracts and capitation
rates before we issue written prior
approval, any changes to the SDP made
as a result of the review process would
likely then necessitate contract and rate
amendments,56 creating additional work
for States, actuaries, CMS, and managed
care plans. Submitting SDP preprints at
56 The term ‘‘rate amendment’’ is used to
reference an amendment to the initial rate
certification.
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least 90 days in advance of the rating
period can help reduce the need for
subsequent contract and rate
amendments to address any
inconsistencies between the contracts
and rate certifications and approved
SDPs. State directed payments that are
not submitted 90 days in advance of the
affected rating period also cause delays
in the approval of managed care
contracts and rates because those
approvals are dependent on the written
prior approval of the SDP. Since we
cannot approve only a portion of a
State’s Medicaid managed care contract,
late SDP approvals delay approval of the
entire contract and the associated
capitation rates.
Some States have not been successful
in submitting their SDP preprints in
advance of the rating period for a variety
of reasons. Sometimes it is due to
changes in program design, such as a
new benefit linked to the SDP being
added to the Medicaid managed care
contract during the rating period. Other
unforeseen changes, such as public
health emergencies (PHE) or natural
disasters, can also create circumstances
in which States need to respond to
urgent concerns around access to care
by implementing an SDP during the
rating period. While we recognize that
from time to time there may be a
circumstance that necessitates a late
preprint submission, we have found that
some States routinely submit SDP
preprints at the very end of the rating
period with implementation dates
retroactive to the start of the rating
period. We have provided repeated
technical assistance to these States, and
we published additional guidance in
2021 57 to reiterate our expectation that
States submit SDP preprints before the
start of a rating period. This guidance
also made clear that CMS would not
accept SDP preprints for rating periods
that are closed; however, we have not
been able to correct the situation with
some States.
To make our processes more
responsive to States’ needs while
ensuring that reviews linked to SDP
approvals are not unnecessarily
delayed, we propose a new
§ 438.6(c)(2)(viii)(A) through (C) to set
the deadline for submission of SDP
preprints that require written prior
approval from CMS under paragraph
(c)(2)(i) (redesignated from
§ 438.6(c)(2)(ii)). In § 438.6(c)(2)(viii)(A),
we propose to require that all SDPs that
require written prior approval from
CMS must be submitted to CMS no later
than 90 days in advance of the end of
57 https://www.medicaid.gov/Federal-PolicyGuidance/Downloads/smd21001.pdf.
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the rating period to which the SDP
applies. This requirement applies if the
payment arrangement for which the
State is seeking written prior approval
begins at least 90 days in advance of the
end of the rating period. We strongly
encourage all States to submit SDPs in
advance of the start of the rating period
to ensure CMS has adequate time to
process the State’s submissions and is
able to support the State in
incorporating these payments into their
Medicaid managed care contracts and
rate development. We are proposing to
use a deadline of no later than 90 days
prior to the end of the applicable rating
period because we believe this
minimum timeframe balances the need
for State flexibility to address
unforeseen changes that occur after the
managed care plan contracts and rates
have been developed with the need to
ensure timely processing of managed
care contracts and capitation rates.
When a State fails to submit all required
documentation for any SDP arrangement
that requires written prior approval 90
days prior to the end of the rating period
to which the SDP applies, the SDP
would not be eligible for written prior
approval; therefore, the State would not
be able to include the SDP in its
Medicaid managed care contracts and
rate certifications for that rating period.
In § 438.6(c)(2)(viii)(B), we propose to
address the use of shorter-term SDPs in
response to infrequent events, such as
PHEs and natural disasters, by
permitting States to submit all required
documentation before the end of the
rating period for SDP proposals that
would start less than 90 days before the
end of the rating period. We believe this
flexibility would be appropriate to allow
States to effectively use SDPs during the
final quarter of the rating period to
address urgent situations that affect
access to and quality of care for
Medicaid managed care enrollees.
There are SDPs, such as VBP and
delivery system reform, that can be
approved under § 438.6(c)(3) for up to
three rating periods. For these, we
propose in § 438.6(c)(2)(viii)(C) that the
same timeframes described in
§ 438.6(c)(2)(viii)(A) and (B) apply to the
first rating period of the SDP.
To illustrate these timeframes, we are
using an SDP eligible for annual
approval that a State is seeking to
include in their CY 2025 rating period.
For example, under the current
regulations, CMS would strongly
recommend that a State seeking
approval of an SDP for the calendar year
(CY) 2025 rating period would ideally
submit the preprint by October 3, 2024.
However, under this proposal to revised
§ 438.6(c)(2)(viii), if the start of the SDP
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was on or before October 2, 2025, the
State must submit the preprint no later
than October 2, 2025 in order for CMS
to accept it for review; if the State
submitted the preprint for review after
that date, CMS could not grant written
prior approval of the preprint for the CY
2025 rating period. The State could
instead seek written prior approval for
the CY 2026 rating period instead if the
preprint could not be submitted for the
CY 2025 rating period by the October 2,
2025 deadline.
We considered an alternative
requiring all SDPs to be submitted prior
to the start of the rating period for
which the State was requesting written
prior approval. This would be a notable
shift from current practice, which
requires all preprints be submitted prior
to the end of the rating period.
Requiring that States submit all
preprints prior to the start of the rating
period would reduce administrative
burden and better align with the
prospective nature of risk-based
managed care. However, instituting
such a deadline could potentially be too
rigid for States that needed to address
an unanticipated or acute concern
during the rating period.
Lastly, we considered an alternative
of requiring that States submit all SDPs
in advance of the start of the payment
arrangement itself. For example, a State
may seek to start a payment
arrangement halfway through the rating
period (for example, an SDP for
payments starting July 1, 2025 for States
operating on a CY rating period). Under
this alternative approach, the State
would have to submit the preprint for
prior approval before July 1, 2025 in
order for it to be considered for written
prior approval. This would provide
additional flexibility for States
establishing new SDPs, but would limit
the additional flexibility for that SDP to
that initial rating period. If the State
wanted to renew the SDP the
subsequent rating period (for example,
CY 2026), it would have to resubmit the
preprint before the start of that rating
period.
As discussed in section I.B.2.p. of this
proposed rule on Applicability and
Compliance dates, we are proposing that
States must comply with these new
submission timeframes beginning with
the first rating period beginning on or
after 2 years after the effective date of
the final rule. In the interim, we would
continue our current policy of not
accepting submissions for SDPs after the
rating period has ended. We solicit
public comment on our proposals and
these alternatives, as well as additional
options that would also meet our goals
for adopting time limits on when an
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SDP can be submitted to CMS for
written prior approval.
For amendments to approved SDPs,
we propose at § 438.6(c)(2)(ix) to require
all amendments to SDPs approved
under § 438.6(c)(2)(i) (redesignated from
§ 438.6(c)(2)(ii)) to be submitted for
written prior approval as well. We also
propose at § 438.6(c)(2)(ix)(A) to require
that all required documentation for
written prior approval of such
amendments be submitted prior to the
end of the rating period to which the
SDP applies in order for CMS to
consider the amendment. To illustrate
this, we again provide the following
example for an SDP approved for one
rating period (CY 2025). If that SDP was
approved by CMS prior to the start of
the rating period (December 31, 2024 or
earlier) and it began January 1, 2025,
then the State would have to submit any
amendment to the preprint for that
rating period before December 31, 2025.
After December 31, 2025, CMS would
not accept any amendments to that SDP
for that CY 2025 rating period. The same
would be true for an SDP that was
approved for one rating period after the
start of the rating period (for example,
approval on October 1, 2025 for a CY
2025 rating period). the State would
have until December 31, 2025 to submit
any amendment to the preprint for CMS
review; after December 31, 2025, CMS
would not accept any amendments to
that SDP for that rating period.
We further propose § 438.6(c)(2)(ix)(B)
to set timelines for the submission of
amendments to SDPs approved for
multiple rating periods as provided in
paragraph (c)(3). Under this proposal,
§ 438.6(c)(2)(ix)(A) and (B) would allow
an amendment window for the proposal
within the first 120 days of each of the
subsequent rating periods for which the
SDP is approved after the initial rating
period. The amendment process for the
first year of the multiple rating periods
would work the same way as it would
for any SDP approved for one rating
period and be addressed by proposed
paragraph (xi)(A). However, in
recognition that the SDP is approved for
multiple rating periods, we are
proposing in § 438.6(c)(2)(ix)(B) that the
State would be able to amend the
approved preprint for the second (CY
2026 in our example) and third (CY
2027 in our example) rating periods
within the first 120 days of the CY 2026
rating period (for example, by May 1,
2026). The requested amendment could
not make any retroactive changes to the
SDP for the CY 2025 rating period
because the CY 2025 rating period
would be closed in this example. The
State would not be permitted to amend
the payment arrangement after May 1,
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2026 for the CY 2026 rating period. The
State would be able to do the same for
the CY 2027 rating period as well—
amend the SDP within the first 120 days
of the CY 2027 rating period, but only
for the CY 2027 rating period and not
for the concluded CY 2025 or CY 2026
rating periods.
As proposed, these deadlines are
mandatory for written prior approval of
an SDP or any amendment of an SDP.
When a State fails to submit all required
documentation for any amendments
within these specified timeframes, the
SDP would not be eligible for written
prior approval. Therefore, the State
would not be able to include the
amended SDP in its Medicaid managed
care contracts and rate certifications for
that rating period. The State could
continue to include the originally
approved SDP as documented in the
preprint in its contracts for the rating
period for which the SDP was originally
approved. We note that written prior
approval of an SDP does not obligate a
State to implement the SDP. If a State
chose not to implement an SDP for
which CMS has granted prior approval,
elimination of an SDP would not require
any prior approval, under our current
regulations or this proposal. We solicit
comment on this aspect of our proposal.
We are proposing regulatory changes
in §§ 438.6(c)(5)(vi) and 438.7(c)(6) to
require the submission of related
contract requirements and rate
certification documentation no later
than 120 days after the start of the SDP
or the date we granted written prior
approval of the SDP, whichever is later.
States should submit their rate
certifications prior to the start of the
rating period, and § 438.7(c)(2) requires
that any rate amendments 58 comply
with Federal timely filing requirements.
However, we believe given the nature of
SDPs, there should be additional timing
restrictions on when revised rate
certifications that include SDPs can be
provided for program integrity
purposes. We also remind States that
these proposals do not supersede other
requirements regarding submission of
contract and rate certification
documentation when applicable,
including but not limited to those that
require prior approval or approval prior
to the start of the rating period such as
requirements outlined in §§ 438.3(a),
438.4(c)(2), and 438.6(b)(1). These
proposals are discussed in later
sections: section I.B.2.k on Contract
Requirements for SDPs; section I.B.2.l
on Separate Payment Terms; and section
58 The term ‘‘rate amendment’’ is used to
reference an amendment to the initial rate
certification.
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I.B.2.m on SDPs included as
adjustments to base rates.
We are making these proposed
regulatory changes to institute
submission timeframes to ensure
efficient and proper administration of
the Medicaid program. We had also
considered an alternative of requiring
that States submit all amendments to
SDPs for written prior approval within
either 120 days of the start of the
payment arrangement or 120 days of
CMS issuing written prior approval,
whichever was later. To illustrate this,
we again provide the following example
for an SDP approved for one rating
period (CY 2025). If that SDP was
approved by CMS prior to the start of
the rating period (December 31, 2024 or
earlier) and it began January 1, 2025,
then the State would have 120 days after
the start of the payment arrangement
(May 1, 2025) to submit any amendment
to the preprint for that rating period.
After May 1, 2025, CMS would not
accept any amendments to that SDP for
that CY 2025 rating period. If, however,
that SDP were approved after the start
of the rating period (for example,
October 1, 2025 for a CY 2025 rating
period); the State would have 120 days
from that written prior approval
(January 29, 2026) to submit any
amendment to the preprint for CMS
review; after January 29, 2026, CMS
would not accept any amendments to
that SDP for that rating period.
Requiring that States submit any
amendments to the SDP preprint within
120 days of either the start of the
payment arrangement or the initial
approval could reduce some
administrative burden by limiting the
time period for amendments to
preprints. However, the time frame
would be specific to each preprint,
which could present some challenges in
ensuring compliance. Additionally, it
would not preclude States from
submitting amendments after the end of
the rating period; in fact, it may
encourage States to submit SDP
preprints toward the end of the rating
period to preserve the ability to amend
the preprint after the end of the rating
period. CMS does not believe such
practices are in alignment with the
prospective nature of risk-based
managed care. We solicit public
comment on our proposals and these
alternatives, as well as additional
options that would also meet our goals
for adopting time limits on when
amendments to SDPs can be submitted
to CMS for written prior approval.
For discussion on the proposed
applicability dates for the proposals
outlined in this section, see section
I.B.2.p. of this proposed rule.
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We solicit public comments on these
proposals.
f. Standard for Total Payment Rates for
Each SDP, Establishment of Payment
Rate Limitations for Certain SDPs, and
Expenditure Limit for All SDPs
(§ 438.6(c)(2)(ii)(I), 438.6(c)(2)(iii))
Standard for Total Payment Rates for
Each SDP. Section 1903(m)(2)(A)(iii) of
the Act requires contracts between
States and managed care plans that
provide for payments under a risk-based
contract for services and associated
administrative costs to be actuarially
sound. Under section 1902(a)(4) of the
Act, CMS also has authority to establish
methods of administration for Medicaid
that are necessary for the proper and
efficient operation of the State plan.
Further, actuarially sound capitation
rates are projected to provide for all
reasonable, appropriate, and attainable
costs that are required under the terms
of the contract and for the operation of
the managed care plan for the time
period and the population covered
under the terms of the contract. In riskbased managed care, managed care
plans have the responsibility to manage
the financial risk of the contract, and
one of the primary tools plans use is
negotiating payment rates with
providers. Absent Federal statutory
requirements or specific State
contractual restrictions, the specific
payment rates and conditions for
payment between risk-bearing managed
care plans and their network providers
are subject to negotiations between the
plans and providers, as well as overall
private market conditions. As long as
plans are meeting the requirements for
ensuring access to care and network
adequacy, States typically provide
managed care plans latitude to develop
a network of providers to ensure
appropriate access to covered services
under the contract for their enrollees
and fulfill all of their contractual
obligations while managing the
financial risk.
As noted earlier, both the volume of
SDP preprints being submitted by States
for approval and the total dollars
flowing through SDPs have grown
steadily and quickly since § 438.6(c)
was promulgated in the 2016 final rule.
MACPAC reported that CMS approved
SDP arrangements in 37 States, with
spending exceeding more than $25
billion.59 Our internal analysis of all
SDPs approved from when § 438.6(c)
59 Medicaid and CHIP Payment and Access
Commission, ‘‘Report to Congress on Medicaid and
CHIP,’’ June 2022, available at https://
www.macpac.gov/wp-content/uploads/2022/06/
MACPAC_June2022-WEB-Full-Booklet_FINAL-5081.pdf.
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was issued in the 2016 final rule
through March 2022, provides that the
total spending approved for each SDP
for the most recent rating period for
States is nearly $48 billion 60 with at
least half of that spending being dollars
that States are requiring be paid in
addition to negotiated rates.61 This $48
billion figure is an estimate of annual
spending. As SDP spending continues to
increase, we believe it is appropriate to
apply additional regulatory
requirements with respect to the totality
of provider payment rates under SDPs to
ensure proper fiscal and programmatic
oversight in Medicaid managed care
programs, and we are proposing several
related regulatory changes as well as
exploring other potential payment rate
and expenditure limits.
As noted in the 2016 final rule,
section 1903(m)(2)(A)(iii) of the Act
requires that contracts between States
and Medicaid managed care
organizations for coverage of benefits
use prepaid payments to the entity that
are actuarially sound. By regulation
based on section 1902(a)(4) of the Act,
CMS extended the requirement for
actuarially sound capitation rates to
PIHPs and PAHPs. The regulations
addressing actuarially sound capitation
rates are at §§ 438.4 through 438.7.
Currently § 438.6(c)(2) specifies that
SDPs must be developed in accordance
with § 438.4, the standards specified in
§ 438.5 and generally accepted actuarial
principles and practices. Under the
definition in § 438.4, actuarially sound
capitation rates are ‘‘projected to
provide for all reasonable, appropriate,
and attainable costs that are required
under the terms of the contract and for
the operation of the MCO, PIHP, or
PAHP for the time period and the
population covered under the terms of
the contract . . .’’ Consistent with this
60 This data point is an estimate and reflective of
the most recent approval for all unique payment
arrangements that have been approved through
March 31, 2022 under CMS’ standard review
process. Rating periods differ by State; some States
operating their managed care programs on a
calendar year basis while others operate on a State
fiscal year basis, which most commonly is July to
June. The most recent rating period for which the
SDP was approved as of March 2022 also varies
based on the review process reflective of States
submitting proposals later than recommended
(close to or at the end of the rating period), delays
in State responses to questions, and/or reviews
taking longer due to complicated policy concerns
(for example, financing).
61 As part of the revised preprint form, States are
asked to identify if the payment arrangement
requires plans to pay an amount in addition to
negotiated rates vs. limiting or replacing negotiated
rates. Approximately half of the total dollars
identified for the SDP actions included were
identified by States for payment arrangements that
required plans to pay an amount in addition to the
rates negotiated between the plan and provider(s)
rates.
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definition in § 438.4, we noted in the
State Medicaid Director Letter #21–001
published on January 8, 2021 that CMS
requires States to demonstrate that SDPs
result in provider payment rates that are
reasonable, appropriate, and attainable
as part of the preprint review process.
We are proposing here to codify this
standard regarding the provider
payment rates for each SDP more clearly
in the regulation. As part of the
proposed revisions in § 438.6(c)(2)(ii) to
specify the standards that each SDP
must meet, we are proposing a new
standard at § 438.6(c)(2)(ii)(I) to codify
our current policy that each SDP ensure
that the total payment rate for each
service, and each provider class
included in the SDP must be reasonable,
appropriate and attainable and, upon
request from CMS, the State must
provide documentation demonstrating
the total payment rate for each service
and provider class. We propose in
§ 438.6(a) to define ‘‘total payment rate’’
as the aggregate for each managed care
program of: (1) the average payment rate
paid by all MCOs, PIHPs, or PAHPs to
all providers included in the specified
provider class for each service identified
in the SDP; (2) the effect of the SDP on
the average rate paid to providers
included in the specified provider class
for the same service for which the State
is seeking written prior approval; (3) the
effect of any and all other SDPs on the
average rate paid to providers included
in the specified provider class for the
same service for which the State is
seeking written prior approval; and (4)
the effect of any and all allowable passthrough payments, as defined in
§ 438.6(a), paid to any and all providers
in the provider class specified in the
SDP for which the State is seeking
written prior approval on the average
rate paid to providers in the specified
provider class. We note that while the
total payment rate described above is
collected for each SDP, the information
provided for each SDP must account for
the effects of all payments from the
managed care plan (for example, other
SDPs or pass-through payments) to any
providers included in the provider class
specified by the State for the same rating
period. We assess if the total payment
level across all SDPs in a managed care
program is reasonable, appropriate and
attainable.
We note that, currently,
§ 438.6(c)(1)(iii)(A) describes an SDP
that sets a minimum fee schedule using
Medicaid State plan approved rates for
a particular service. As proposed in
section I.B.2.c, § 438.6(c)(1)(iii)(B)
would describe an SDP that sets a
minimum fee schedule using 100
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percent of the total published Medicare
payment rate that was in effect no more
than 3 years prior to the start of the
applicable rating period for a particular
service. An SDP that sets a minimum fee
schedule using Medicaid State plan
approved rates for a particular service
does not currently require prior written
approval by CMS per § 438.6(c)(2)(ii),
and we are proposing in § 438.6(c)(2)(i)
to not require prior approval for an SDP
that sets a minimum fee schedule using
100 percent of the total published
Medicare payment rate. We also believe
that both of these specific payment rates
would be (and therefore meet the
requirement that) reasonable,
appropriate and attainable because CMS
has reviewed and determined these
payment rates to be appropriate under
the applicable statute and implementing
regulations for Medicaid and Medicare
respectively. However, for other SDP
arrangements, additional analysis and
consideration is necessary to ensure that
the payment rates directed by the State
meet the standard of reasonable,
appropriate and attainable.
The proposed standard at
§ 438.6(c)(2)(ii)(I) also includes a
requirement that upon request from
CMS, the State must provide
documentation demonstrating the total
payment rate for each service and
provider class. While we are not
proposing to require States to provide
documentation in a specified format to
demonstrate that the total payment rate
is reasonable, appropriate and attainable
for all services (see next section for
documentation requirements for some
SDPs), we intend to continue requesting
information from all States for all SDPs
documenting the different components
of the total payment rate as described
earlier in section I.B.2.f. of this
proposed rule using a standardized
measure (for example, Medicaid State
plan approved rates or Medicare) for
each service and each class included in
the SDP. We formalized this process in
the revised preprint form 62 published in
January 2021, and described it in the
accompanying SMDL. We will continue
to review and monitor all payment rate
information submitted by States for all
SDPs as part of our oversight activities
and to ensure managed care payments
are reasonable, appropriate and
attainable. Based on our ongoing
monitoring of payment rates, we may
issue guidance further detailing
documentation requirements and a
specified format to demonstrate that the
total payment rate is reasonable,
62 https://www.medicaid.gov/medicaid/managedcare/downloads/sdp-4386c-preprint-template.pdf.
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appropriate and attainable for all
services.
We solicit comments on our proposed
changes.
Establishment of Payment Rate
Limitations for Certain SDPs. As noted,
a number of other entities, including
MACPAC 63 and GAO,64 have released
reports focused on SDPs. Both noted
concerns about the growth of SDPs and
lack of a regulatory payment ceiling.
Our proposed standard at
§ 438.6(c)(2)(ii)(I) would codify our
current practice of determining whether
the total payment rate is reasonable,
appropriate, and attainable for each
SDP. However, neither in our guidance
nor in our proposed regulatory
requirement at § 438.6(c)(2)(ii)(I) have
we defined the terms ‘‘reasonable,
appropriate and attainable’’ as they are
used for SDPs. To address this, we are
proposing several regulatory standards
to establish when the total payment
rates for certain SDPs are reasonable,
appropriate and attainable. We are
proposing to adopt at § 438.6(c)(2)(iii)
both specific standards and the
documentation requirements necessary
for ensuring compliance with the
specific standards for the types of SDPs
described in paragraphs (c)(1)(i),(ii), and
(iii)(C) through (E) where the SDP is for
one or more of the following types of
services: inpatient hospital services,
outpatient hospital services, nursing
facility services, and qualified
practitioner services at an academic
medical center.
To explain and provide context for
proposed new paragraph (c)(2)(iii), we
discuss the historical use of the average
commercial rate (ACR) benchmark for
SDPs, the proposed payment limit for
inpatient hospital services, outpatient
hospital services, qualified practitioner
services at academic medical centers
and nursing facility services (including
proposed definitions for these types of
services) and some alternatives we are
also considering, the proposed
requirement for States to demonstrate
the ACR, and the proposed
requirements for States to demonstrate
compliance with the ACR and total
payment rate comparison requirement.
We have included further sub-headers
to help guide the reader through this
section.
63 https://www.macpac.gov/publication/june2022-report-to-congress-on-medicaid-and-chip/June
2022 Report to Congress on Medicaid and CHIP,
Chapter 2.
64 U.S. Government Accountability Office,
‘‘Medicaid: State Directed Payments in Managed
Care,’’ June 28, 2022, available at https://
www.gao.gov/assets/gao-22-105731.pdf.
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1. Historical Use of the Average
Commercial Rate Benchmark for SDPs
In late 2017, we received an SDP
preprint to raise inpatient hospital
payment rates broadly that would result
in a total payment rate that exceeded
100 percent of Medicare rates in that
State, but the payments would remain
below the ACR for that service and
provider class in that State. We had
concerns about whether the payment
rates were still reasonable, appropriate,
and attainable for purposes of CMS
approval of the SDP as being consistent
with the existing regulatory requirement
that all SDPs must be developed in
accordance with § 438.4, the standards
specified in § 438.5, and generally
accepted actuarial principles and
practices. We realized that approving an
SDP that exceeded 100 percent of
Medicare rates would be precedentsetting for CMS. We explored using an
internal total payment rate benchmark
that could be applied uniformly across
all SDPs to evaluate preprints for
approval and to ensure that payment
rates projected to be paid to providers
under the SDP(s) remained reasonable,
appropriate, and attainable.
Medicare is a significant payer in the
health insurance market, and Medicare
reimbursement is a standardized
benchmark used in the industry.
Medicare reimbursement is also a
benchmark used in Medicaid FFS,
including the Upper Payment Limits
(UPLs) that apply to classes of
institutional providers, such as
hospitals, nursing facilities, and
intermediate care facilities for
individuals with intellectual disabilities
(ICFs/IID), that are based on Medicare
payment rates. The UPLs apply an
overall payment ceiling based on how
much Medicare would have paid in
total as a mechanism for determining
economy and efficiency of payment for
State plan services while allowing for
facility-specific payments.65 Generally
for inpatient and outpatient services,
these UPL requirements apply to three
classes of facilities based on ownership
status: State-owned, non-State
government-owned, and private.
Hospitals within a class can be paid
different amounts and facility-specific
total payment rates can vary, sometimes
widely, so long as in the aggregate, the
total amount that Medicaid paid across
the class is no more than what Medicare
would have paid.
65 The Upper Payment Limit regulations for FFS
Medicaid are §§ 447.272 (inpatient hospital
services), 447.321 (outpatient hospital services) and
447.325 (other inpatient and outpatient facility
services).
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When considering the Medicaid FFS
UPL methodologies, we had some
concerns that applying the same
standards for the total payment rate
under SDPs to three classes based on
ownership status, would not be
appropriate for implementing the SDP
requirements. In some States, SDPs have
become a method to meet their quality
and access goals in Medicaid managed
care.
Currently, § 438.6(c)(2)(ii)(B) provides
States with broader flexibility than what
is required for FFS UPLs in defining the
provider class for which States can
implement SDPs. This flexibility has
proven important for States to target
their efforts to achieve their stated
policy goals tied to their managed care
quality strategy. For example, CMS has
approved SDPs where States proposed
and implemented SDPs that applied to
provider classes defined by criteria such
as participation in State health
information systems. In other SDPs, the
eligible provider class was established
by participation in learning
collaboratives which were focused on
health equity or social determinants of
health. In both cases, the provider class
under the SDP was developed
irrespective of the facility’s ownership
status. These provider classes can be
significantly wider or narrower than the
provider class definitions used for
Medicaid UPL demonstrations in
Medicaid FFS. Therefore, the provider
classes in some approved SDPs did not
align with the classes used in Medicaid
FFS UPL demonstrations, which are
only based on ownership or operation
status (that is, State government-owned
or operated, Non-State governmentowned or operated, and privatelyowned and operated facilities) and
include all payments made to all
facilities that fit in those ownershipdefined classes. Not all providers
providing a particular service in
Medicaid managed care programs must
be included in an SDP. Under
§ 438.6(c)(2)(ii)(B), States are required to
direct expenditures equally, using the
same terms of performance, for a class
of providers furnishing services under
the contract; however, they are not
required to direct expenditures equally
using the same terms of performance for
all providers providing services under
the contract.
Without alignment across provider
classes, CMS could have faced
challenges in applying a similar
standard of the Medicaid FFS UPL to
each provider class that the State
specified in the SDP irrespective of how
each provider class that the State
specified in the SDP compared to the
ownership-defined classes used in the
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Medicaid FFS UPL. Given the diversity
in provider classes States have proposed
and implemented under SDPs approved
by CMS at the time (and subsequently),
combined with the fact that not all
providers of a service under the contract
are necessarily subject to the SDP, CMS
had concerns that applying the
Medicaid FFS UPL to each provider
class under the SDP could have resulted
in situations in managed care where
provider payments under SDPs would
not align with Medicaid FFS policy. In
some instances, payments to particular
facilities could potentially be
significantly higher than allowed in
Medicaid FFS, and in others, facilityspecific payments could potentially be
significantly lower than allowed in
Medicaid FFS.
We note that States have been
approved to make Medicaid FFS
supplemental payments up to the ACR
for qualified practitioners affiliated with
and furnishing services (for example,
physicians under the physician services
benefit) in academic medical centers,
physician practices, and safety net
hospitals.66 CMS had previously
approved SDPs that resulted in total
payment rates up to the ACR for the
same providers that States had approved
State plan authority to make
supplemental payments up to the ACR
in Medicaid FFS. Additionally, while
CMS does not review the provider
payment rate assumptions for all
services underlying Medicaid managed
care rate development, we had recently
approved Medicaid managed care
contracts in one State where plans are
paid capitation rates developed
assuming the use of commercial rates
66 CMS has approved Medicaid State plan
amendments authorizing such targeted Medicaid
supplemental payment methodologies for qualified
practitioner services up to the average commercial
rate under 1902(a)(30)(A) of the Act. Additional
information on this and other payment
demonstrations is published on Medicaid.gov at
https://www.medicaid.gov/medicaid/financialmanagement/payment-limit-demonstrations/
index.html. Instructions specific to qualified
practitioner services ACR are further described in
the following instructions: https://
www.medicaid.gov/medicaid/downloads/uplinstructions-qualified-practitioner-servicesreplacement-new.pdf#:∼:text=CMS%20
has%20approved%20SPAs%20that%20
use%20the%20following,payments%20or
%20an%20alternate%20fee%20
schedule%20is%20used. As practitioner payments
are not subject to Medicaid UPL requirements
under 42 CFR part 447 subparts C and F, the ACR
is a mechanism by which CMS can review
Medicaid practitioner supplemental payments
compared to average commercial market rates
where private insurance companies have an interest
in setting reasonable, competitive rates in a manner
that may give assurance that such rates are
economic and efficient, consistent with section
1902(a)(30)(A) of the Act.
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paid to providers for all services
covered in the contract.
For these reasons, in 2018, CMS
ultimately interpreted the current
§ 438.6(c)(2)(i) (which we propose to redesignate as § 438.6(c)(2)(ii)(I) and (J)
along with revisions to better reflect our
interpretation) to allow total payment
rates in an SDP up to the ACR. The
statutory and regulatory requirements
for the UPL in Medicaid FFS do not
apply to risk-based managed care plans;
therefore, permitting States to direct
MCOs, PIHPs, PAHPs to make payments
higher than the UPL does not violate
any Medicaid managed care statutory or
regulatory requirements. We adopted
ACR as the standard benchmark for all
SDPs. this standard benchmark for all
SDPs applied ACR more broadly (that is,
across more services and provider types)
than allowed under Medicaid FFS, due
to the Medicare payment-based UPLs
applicable in FFS. Our rationale in 2018
for doing so was that using the ACR
allowed States more discretion than the
Medicaid FFS UPL because it allows
States to ensure that Medicaid managed
care enrollees have access to care that is
comparable to access for the broader
general public. Also, we believed using
the ACR presented the least disruption
for States as they were transitioning
existing, and often long-standing, passthrough payments 67 into SDPs, while at
the same time providing a ceiling for
SDPs to protect against the potential of
SDPs threatening States’ ability to
comply with our interpretation of
current § 438.6(c)(2)(i) that total
provider payment rates resulting from
SDPs be reasonable, appropriate and
attainable. Finally, using the ACR
provided some parity with Medicaid
FFS payment policy for payments for
qualified practitioners affiliated with
and furnishing services at academic
medical centers, physician practices,
and safety net hospitals where CMS has
approved rates up to the ACR.68
67 Pass-through payments are defined in
§ 438.6(a) as, ‘‘any amount required by the State to
be added to the contracted payment rates, and
considered in calculating the actuarially sound
capitation rate between the MCO, PIHP, or PAHP
and hospitals, physicians, or nursing facilities that
is not for a specific service or benefit provided to
a specific enrollee covered under the contract, a
provider payment methodology permitted under
§ 438.6(c), a sub-capitated payment arrangement for
a specific set of services and enrollees covered
under the contract; GME payments; or FQHC or
RHC wrap around payments.’’
68 CMS has approved Medicaid State plan
amendments authorizing such targeted Medicaid
supplemental payment methodologies for qualified
practitioner services up to the average commercial
rate under 1902(a)(30)(A) of the Act. Additional
information on this and other payment
demonstrations is published on Medicaid.gov at .
Instructions specific to qualified practitioner
services ACR are further described in the following
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Therefore, since 2018, we have used
the ACR as a benchmark for total
payment rates for all SDP reviews.
Under this policy, States have had to
document the total payment rate
specific to each service type included in
the SDP and specific to each provider
class identified. For example, if an SDP
provides a uniform increase for
inpatient and outpatient hospital
services with two provider classes (rural
hospitals and non-rural hospitals), the
State would be required to provide an
analysis of the total payment rate
(average base rate paid by plans, the
effect of the SDP, the effect of any other
approved SDP(s), and the effect of any
permissible pass-through payments)
using a standardized measure (for
example, Medicaid State plan approved
rates or Medicare) for each service and
each class included in the SDP. In the
example above, the State would be
required to demonstrate the total
payment rates for inpatient services for
rural hospitals, inpatient services for
non-rural hospitals, outpatient services
for rural hospitals and outpatient
services for non-rural hospitals
separately. We formalized this process
in the revised preprint form 69 published
in January 2021, and described it in the
accompanying SMDL. While CMS has
collected this information for each SDP
submitted for written prior approval, we
historically requested the impact not
only of the SDP under review, but any
other payments made by the managed
care plan (for example, other SDPs or
pass-through payments) to any
providers included in the provider class
specified by the State for the same rating
period.
When a State has not demonstrated
that the total payment rate for each
service(s) and provider class(es)
included in each SDP arrangement is at
or below either the Medicare or
Medicaid FFS rate (when Medicare does
not cover the service), CMS has
requested documentation from the State
to demonstrate that the total payment
instructions: https://www.medicaid.gov/medicaid/
downloads/upl-instructions-qualified-practitionerservices-replacement-new.pdf#:∼:text=CMS
%20has%20approved%20SPAs%20
that%20use%20the%20following,
payments%20or%20an%20alternate
%20fee%20schedule%20is%20used. As
practitioner payments are not subject to Medicaid
UPL requirements under 42 CFR part 447 subparts
C and F, the ACR is a mechanism by which CMS
can review Medicaid practitioner supplemental
payments compared to average commercial market
rates where private insurance companies have an
interest in setting reasonable, competitive rates in
a manner that may give assurance that such rates
are economic and efficient, consistent with section
1902(a)(30)(A) of the Act.
69 https://www.medicaid.gov/medicaid/managedcare/downloads/sdp-4386c-preprint-template.pdf.
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28121
rates that exceed the Medicare or the
Medicaid FFS rate do not exceed the
ACR for the service and provider class.
CMS has worked with States to collect
documentation on the total payment
rate, which has evolved over time. CMS
has not knowingly approved an SDP
where the total payment rate, inclusive
of all payments made by the plan to any
providers included in the provider class
for the same rating period, was
projected to exceed the ACR.
2. Proposed Payment Rate Limit for
Inpatient Hospital Services, Outpatient
Hospital Services, Qualified Practitioner
Services at Academic Medical Centers,
and Nursing Facility Services
While CMS has not knowingly
approved an SDP that includes payment
rates that are projected to exceed the
ACR, States are increasingly submitting
preprints that would push total payment
rates up to the ACR. Therefore, we
propose to move away from the use of
an internal benchmark to a regulatory
limit on the projected total payment
rate, using the ACR for inpatient
hospital services, outpatient hospital
services, qualified practitioner services
at an academic medical center, and
nursing facility services. We are also
considering other potential options for
this limit on total payment rate for these
four services.
CMS believes that using the ACR as
a limit is likely appropriate as it is
generally consistent with the need for
managed care plans to compete with
commercial plans for providers to
participate in their networks to furnish
comparable access to care for inpatient
hospital services, outpatient hospital
services, qualified practitioner services
at an academic medical center and
nursing facility services.
While Medicaid is a substantial payer
for these services, it is not the most
common payer for inpatient hospital,
outpatient hospital and qualified
practitioner services at an academic
medical center. Looking at the National
Health Expenditures data for 2020,
private health insurance pays for 32
percent of hospital expenditures,
followed by Medicare (25 percent) and
Medicaid (17 percent). There is a similar
breakdown for physician and clinical
expenditures—private health insurance
pays for 37 percent of physician and
clinical expenditures, followed by
Medicare (24 percent) and Medicaid (11
percent).70 For these three services,
commercial payers typically pay the
70 https://www.cms.gov/Research-Statistics-Dataand-Systems/Statistics-Trends-and-Reports/
NationalHealthExpendData.
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highest rates, followed by Medicare,
followed by Medicaid.71 72 73 74
Based on both CMS’ experience with
SDPs for inpatient hospital services,
outpatient hospital services and
qualified practitioner services at an
academic medical center as well as data
from the National Health Expenditure
survey and other external studies
examining payment rates across the
Medicaid, Medicare and commercial
markets, we believe that for these three
services, the ACR payment rate limit
would likely be reasonable, appropriate
and attainable while allowing States the
flexibility to further State policy
objectives through implementation of
SDPs.
We also believe that this proposed
ACR payment rate limit aligns with the
SDP actions submitted to CMS. Based
on our internal data collected from our
review of SDPs, the most common
services for which States seek to raise
total payment rates up to the ACR are
qualified practitioner services at
academic medical centers, inpatient
hospital services, and outpatient
hospital services. Looking at approvals
since 2017 through March 2022, we
have approved 145 preprint actions that
were expected to yield SDPs equal to
the ACR: 33 percent of these payments
are for professional services at academic
medical centers; 18 percent of these
payments are for inpatient hospital
services; 17 percent of these payments
are for outpatient hospital services; 2
percent are for nursing facilities.
Altogether, this means that at least two
thirds of the SDP submissions intended
to raise total payment rates up to the
ACR were for these four provider
classes. While States are pursuing SDPs
for other types of services, very few
States are pursuing SDPs that increase
71 Congressional Budget Office, ‘‘The Prices That
Commercial Health Insurers and Medicare Pay for
Hospitals’ and Physicians’ Services,’’ January 2022,
available at https://www.cbo.gov/system/files/202201/57422-medical-prices.pdf.
72 E. Lopez, T. Neumann, ‘‘How Much More Than
Medicare Do Private Insurers Pay? A Review of the
Literature,’’ Kaiser Family Foundation, April 15,
2022, available at https://www.kff.org/medicare/
issue-brief/how-much-more-than-medicare-doprivate-insurers-pay-a-review-of-the-literature/.
73 Medicaid and CHIP Payment and Access
Commission, ‘‘Medicaid Hospital Payment: A
Comparison across States and to Medicare,’’ April
2017, available at https://www.macpac.gov/wpcontent/uploads/2017/04/Medicaid-HospitalPayment-A-Comparison-across-States-and-toMedicare.pdf.
74 C. Mann, A. Striar, ‘‘How Differences in
Medicaid, Medicare, and Commercial Health
Insurance Payment Rates Impact Access, Health
Equity, and Cost,’’ The Commonwealth Fund,
August 17, 2022, available at https://www.common
wealthfund.org/blog/2022/how-differencesmedicaid-medicare-and-commercial-healthinsurance-payment-rates-impact.
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total payment rates up to the ACR for
those other categories or types of
covered services.
While there have not been as many
SDP submissions to bring nursing
facilities up to a total payment rate near
the ACR, there have been a few that
have resulted in notable payment
increases to nursing facilities. In the
same internal analysis referenced above,
2 percent of the preprints approved that
were expected to yield SDPs equal to
the ACR were for nursing facilities.
There have also been concerns raised as
part of published audit findings about a
particular nursing facility SDP.75
Therefore, we propose to include these
four services—inpatient hospital
services, outpatient hospital services,
qualified practitioner services at an
academic medical center, and nursing
facility services—in § 438.6(c)(2)(iii) and
limit the projected total payment rate for
each of these four services to ACR for
any SDP arrangements described in
paragraphs (c)(1)(i) through (iii),
excluding (c)(1)(iii)(A) and (B), that are
for any of these four services. States
directing MCO, PIHP or PAHP
expenditures in such a manner that
results in a total payment rate above the
ACR for any of these four types of
services would not be approvable under
our proposal. Such arrangements would
violate the standard proposed in
§ 438.6(c)(2)(ii)(I) that total payment
rates be reasonable, appropriate and
attainable and the standard proposed in
§ 438.6(c)(2)(iii) setting specific
payment level limits for certain types of
SDPs. We note that while the total
payment rate is collected for each SDP,
the information provided for each SDP
must account for the effects of all
payments from the managed care plan
(for example, other SDPs or passthrough payments) to any providers
included in the provider class specified
by the State for the same rating period.
The proposed total payment limit would
apply across all SDPs in a managed care
program; States would not be able to for
example, create multiple SDPs that
applied, in part or in whole, to the same
provider classes and be projected to
exceed the ACR. These proposals are
based on our authority to interpret and
implement section 1903(m)(2)(A)(iii) of
the Act, which requires contracts
between States and MCOs to provide
payment under a risk-based contract for
services and associated administrative
75 U.S. Department of Health and Human Services
Office of the Inspector General, ‘‘Aspects of Texas’
Quality Incentive Payment Program Raise Questions
About Its Ability To Promote Economy and
Efficiency in the Medicaid Program,’’ A–06–18–
07001, December 21, 2020, available at https://
oig.hhs.gov/oas/reports/region6/61807001.asp.
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costs that are actuarially sound and in
order to apply these requirements to
PIHPs and PAHPs as well as MCOs, on
our authority under section 1902(a)(4) of
the Act to establish methods of
administration for Medicaid that are
necessary for the proper and efficient
operation of the State plan.
For some services where Medicaid is
the most common or only payer (such
as HCBS,76 mental health services,77
substance use disorder services,78 and
obstetrics and gynecology services,79 80)
interested parties have raised concerns
about access to care more specifically.
For example, one State recently shared
data from its internal analysis of the
landscape of behavioral health
reimbursement in the State that showed
Medicaid managed care reimbursement
for behavioral health services is higher
than commercial reimbursement.
Further, a study 81 authorized through
Oregon’s Legislature outlined several
disparities in behavioral health
payment, including a concern that
within the commercial market,
behavioral health providers often
receive higher payment rates when
furnishing services to out-of-network
patients, potentially reducing incentives
for these providers to join Medicaid
managed care or commercial health plan
networks. Instituting a limit on SDP
payment amounts that is tied to the
ACR, particularly when access concerns
have also been raised in the commercial
markets too, may have a deleterious
effect on access to care for Medicaid
managed care enrollees.
We acknowledge that some States
have had difficulty with providing
payment rate analyses demonstrating
that the total payment rate is below
ACR, including for services other than
76 The National Health Expenditures data for
2020 who that Medicaid is the primary payer for
other health, residential and personal care
expenditures, paying for 58 percent of such
expenditures where private insurance only paid for
7 percent of such services. For home health care
expenditures, Medicare paid for 34 percent of such
services, followed by Medicaid at 32 percent
followed by private insurance (13 percent). https://
www.cms.gov/Research-Statistics-Data-andSystems/Statistics-Trends-and-Reports/
NationalHealthExpendData.
77 https://www.medicaid.gov/medicaid/benefits/
behavioral-health-services/.
78 https://www.kff.org/medicaid/issue-brief/
medicaids-role-in-financing-behavioral-healthservices-for-low-income-individuals/.
79 https://www.acog.org/advocacy/policypriorities/medicaid.
80 https://www.kff.org/womens-health-policy/
issue-brief/medicaid-coverage-for-women/.
81 J. Zhu, et al., ‘‘Behavioral Health Workforce
Report to the Oregon Health Authority and State
Legislature,’’ February 1, 2022, available at https://
www.oregon.gov/oha/ERD/SiteAssets/Pages/
Government-Relations/Behavioral%20Health%20
Workforce%20Wage%20Study%20Report-Final
%20020122.pdf.
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inpatient hospital services, outpatient
hospital services, nursing facility
services, or qualified practitioner
services at academic medical centers.
For example, based on our experience,
some States have found it difficult to
obtain data on commercial rates paid for
HCBS. States have noted that this is due
to the fact that commercial markets do
not generally offer HCBS, making the
availability of commercial rates for such
services scarce or nonexistent. This
same concern has been raised for other
services, such as behavioral health and
substance use disorder services, among
others, where Medicaid is the most
common payer and commercial markets
do not typically provide similar levels
of coverage.
Therefore, we are not proposing at
this time to establish in § 438.6(c)(2)(iii)
payment rate ceilings for each SDP for
services other than inpatient hospital
services, outpatient hospital services,
nursing facility services, or qualified
practitioner services at academic
medical centers that States include in
SDPs. While SDPs for all other services
will still need to meet the proposed
standard at § 438.6(c)(2)(ii)(I) that the
total payment rate for each SDP
(meaning the payment rate to providers)
is reasonable, appropriate and
attainable, at this time we believe
further research is needed before
codifying a specific payment rate limit
for these services to ensure that such
limits do not result in inappropriately
reducing payment rates and negatively
affecting access to care. We will
continue to review and monitor all
payment rate information submitted by
States for all SDPs as part of our
oversight activities and to ensure
managed care payments are reasonable,
appropriate and attainable. Depending
on our future experience, we may revisit
this issue as necessary.
For clarity and consistency in
applying these proposed new payment
limits, we propose to define several
terms in § 438.6(a), including a
definition for ‘‘inpatient hospital
services’’ that would be the same as
specified at 42 CFR 440.10, ‘‘outpatient
hospital services’’ that would be the
same as specified in § 440.20(a) and
‘‘nursing facility services’’ that would be
the same as specified at § 440.40(a).
Relying on existing regulatory
definitions will prevent confusion and
provide consistency across Medicaid
delivery systems.
We also propose definitions in
§ 438.6(a) for both ‘‘academic medical
center’’ and ‘‘qualified practitioner
services at an academic medical center’’
to clearly articulate which SDP
arrangements would be limited based on
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the proposed payment rate. We propose
to define ‘‘academic medical center’’ as
a facility that includes a health
professional school with an affiliated
teaching hospital. We propose to define
‘‘qualified practitioner services at an
academic medical center’’ as
professional services provided by
physicians and non-physician
practitioners affiliated with or employed
by an academic medical center.
At this time, we are not proposing to
establish a payment rate ceiling for
qualified practitioners that are not
affiliated with or employed by an
academic medical center. We have not
seen a comparable volume or size of
SDP preprints for provider types not
affiliated with hospitals or academic
medical centers, and we believe
establishing a payment ceiling would
likely be burdensome on States and
could inhibit States from pursuing SDPs
for providers such as primary care
physicians and mental health providers
and we seek comment on this issue.
Depending on our future experience, we
may revisit this policy choice in the
future but until then, qualified
practitioner services furnished at other
locations or settings will be subject to
the general standard we currently use
that is proposed to be codified at
§ 438.6(c)(2)(ii)(I) that total payment
rates for each service and provider class
included in the SDP must be reasonable,
appropriate and attainable.
We believe that establishing a total
payment rate limit of the ACR for these
four services appropriately balances the
need for additional fiscal guardrails
while providing States flexibility in
pursuing provider payment initiatives
and delivery system reform efforts that
further advance access to care and
enhance quality of care in Medicaid
managed care. In our view, utilizing the
ACR in a managed care delivery system
is appropriate and acknowledges the
market dynamics at play to ensure that
managed care plans can build provider
networks that are comparable to the
provider networks in commercial health
insurance and ensure access to care for
managed care enrollees. However, we
recognize that formally codifying a
payment rate limit of ACR for these four
service types may raise some questions.
First, codifying a payment rate limit of
ACR for these four service types may
incent States and interested parties to
implement additional payment
arrangements that raise total payment
rates up to the ACR for other reasons
beyond advancing access to care and
enhancing quality of care in Medicaid
managed care. The majority of SDPs that
increase total payment rates up to the
average commercial rate are primarily
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28123
funded by either provider taxes, IGTs, or
a combination of these two sources of
the non-Federal share. These SDPs
represent some of the largest SDPs in
terms of total dollars that are required
to be paid in addition to base managed
care rates. We are concerned about
incentivizing States to raise total
payment rates up to the ACR based on
the source of the non-Federal share,
rather than based on furthering goals
and objectives outlined in the State’s
managed care quality strategy. To
mitigate this concern, which is shared
not only by CMS but oversight bodies
and interested parties such as
MACPAC,82 we are proposing
additional regulatory changes related to
financing the non-Federal share; see
section I.B.2.g. of this proposed rule.
In light of these concerns, we are
considering alternatives to the ACR as a
total payment rate limit for inpatient
hospital services, outpatient hospital
services, nursing facility services, and
qualified practitioner services at an
academic medical center for each SDP.
we are considering including in the
final rule establishing the total payment
rate limit at the Medicare rate; this is a
standardized benchmark used in the
industry, and is often a standard
utilized in Medicaid FFS under upper
payment limit (UPL) demonstrations in
42 CFR part 447. The Medicare rate is
also not based on proprietary
commercial payment data, and the
payment data could be verified and
audited more easily than the ACR. If we
did include in the final rule a total
payment rate limit at the Medicare rate,
this may limit the growth in payment
rates more than limiting the total
payment rate to the ACR. We are also
considering, and soliciting feedback on,
establishing a total payment rate limit
for all services, not limited to just these
four services, for all SDP arrangements
described in § 438.6(c)(1)(i), (ii), and
(iii)(C) through (E) at the Medicare rate
in the final rule. We invite public
comments on these alternatives.
82 MACPAC’s report noted, ‘‘The largest directed
payment arrangements are typically targeted to
hospitals and financed by them. Of the 35 directed
payment arrangements projected to increase
payments to providers by more than $100 million
a year, 30 were targeted to hospital systems and at
least 27 were financed by provider taxes or IGTs.
During our interviews, interested parties noted that
the amount of available IGTs or provider taxes often
determined the total amount of spending for these
types of arrangements. Once this available pool of
funding was determined, States then worked
backward to calculate the percentage increase in
provider rates. Medicaid and CHIP Payment and
Access Commission, ‘‘Oversight of Managed Care
Directed Payments,’’ June 2022, available at https://
www.macpac.gov/wp-content/uploads/2022/06/
Chapter-2-Oversight-of-Managed-Care-DirectedPayments-1.pdf.
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We do have some concerns about
whether Medicare is an appropriate
payment rate limit for managed care
payments given the concerns and
limitations we noted earlier in the
‘‘Historical Use of the Average
Commercial Rate Benchmark for SDPs’’
section of this proposed rule, such as
provider class limitations. Additionally,
Medicare payment rates are developed
for a population that differs from the
Medicaid population. For example,
Medicaid covers substantially more
pregnant women and children than
Medicare. Although Medicaid FFS UPLs
are calculated as a reasonable estimate
of what Medicare would pay for
Medicaid services and account for
population differences across the
programs, it can be a challenging
exercise to do so accurately. Therefore,
we seek public comment to further
evaluate if Medicare would be a
reasonable limit for the total provider
rate for the four types of services
delivered through managed care that we
propose, all services, and/or additional
types of services. We note that
beneficiaries enrolled in a managed care
plan are often more aligned with
individuals in commercial health
insurance (such as, adults and kids),
whereas the FFS population is generally
more aligned with the Medicare
population (older adults and
individuals with complex health care
needs). To acknowledge the challenges
in calculating the differences between
the Medicaid and Medicare programs,
we are also considering, and soliciting
feedback on, whether the total payment
rate limit for each SDP for these four
services should be set at some level
between Medicare and the ACR, or a
Medicare equivalent of the ACR in the
final rule. We invite public comments
on these alternatives.
In considering these potential
alternatives, we are also considering
whether robust quality goals and
objectives should be a factor in setting
a total payment rate limit for each SDP
for these four types of services.
Specifically, we are also considering
including in the final rule a provision
permitting a total payment rate limit for
any SDP arrangements described in
paragraphs (c)(1)(i) and (ii) that are for
any of these four services, at the ACR,
while limiting the total payment rate for
any SDP arrangements described in
§ 438.6(c)(1)(iii)(C) through (E), at the
Medicare rate. As we noted earlier, CMS
believes that establishing a total
payment rate limit of the ACR for these
four services provides States flexibility
in pursuing provider payment
initiatives and delivery system reform
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efforts that further advance access to
care and enhance quality of care in
Medicaid managed care. Under this
alternative policy we are considering
including in the final rule, there would
be an additional fiscal guardrail
compared to our proposal by limiting
the total payment rate for these four
services to ACR for value-based
initiatives only and further limiting the
total payment rate for these four services
to the Medicare rate for fee schedule
arrangements (for example, uniform
increases, minimum or maximum fee
schedules). This alternative
acknowledges the importance of robust
quality outcomes and innovative
payment models and could incentivize
States to consider quality-based
payment models that can better improve
health outcomes for Medicaid managed
care enrollees. We invite public
comments on whether this potential
alternative should be included in the
final rule.
For each of these alternatives, we
acknowledge that some States currently
have SDPs that have total payment rates
up to the ACR. Therefore, these
alternative proposals could be more
restrictive, and States could need to
reduce funding from current levels,
which could have a negative impact on
access to care and other health equity
initiatives. we also seek public comment
on whether or not CMS should consider
a transition period in order to mitigate
any disruption to provider payment
levels if we adopt one of the alternatives
for a total payment rate limit on SDP
expenditures in the final rule.
We seek public comment on our
proposal to establish a payment rate
limit for SDP arrangements at the ACR
for inpatient hospital services,
outpatient hospital services, qualified
practitioner services at an academic
medical center and nursing facility
services. Additionally, we solicit public
comment on the alternatives we are
considering to establish a payment rate
limit at the Medicare rate, a level
between Medicare and the ACR, or a
Medicare equivalent of the ACR for
these four service types. We also solicit
public comment on whether the final
rule should include a provision
establishing a total payment rate limit
for any SDP arrangements described in
paragraphs (c)(1)(i) and (ii) that are for
any of these four services, at the ACR,
while limiting the total payment rate for
any SDP arrangements described in
paragraph § 438.6(c)(1)(iii)(C) through
(E), at the Medicare rate.
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3. Average Commercial Rate
Demonstration Requirements
In order to ensure compliance with
the provision currently proposed that
the total payment rate for SDPs that
require written prior approval from
CMS for inpatient hospital services,
outpatient hospital services, qualified
practitioner services at an academic
medical centers and nursing facility
services do not exceed the ACR for the
applicable services subject to the SDP,
CMS will need certain information and
documentation from the State.
Therefore, we propose in
§ 438.6(c)(2)(iii) that States provide two
pieces of documentation: (1) an ACR
demonstration; and (2) a total payment
rate comparison to the ACR. We propose
the timing for these submissions in
§ 438.6(c)(2)(iii)(C). The ACR
demonstration would be submitted with
the initial preprint submission (new,
renewal, or amendment) following the
applicability date of this section and
then updated at least every 3 years, so
long as the State continues to include
the SDP in one or more managed care
contracts. The total payment rate
comparison to the ACR would be
submitted with the preprint as part of
the request for approval of each SDP
and updated with each subsequent
preprint submission (each amendment
and renewal).
At § 438.6(c)(2)(iii)(A), we propose to
specify the requirements for
demonstration of the ACR if a State
seeks written prior approval for an SDP
that includes inpatient hospital services,
outpatient hospital services, qualified
practitioner services at an academic
medical center or nursing facility
services. This demonstration must use
payment data that: (1) is specific to the
State; (2) is no older than the 3 most
recent and complete years prior to the
start of the rating period of the initial
request following the applicability date
of this section; (3) is specific to the
service(s) addressed by the SDP; (4)
includes the total reimbursement by the
third party payer and any patient
liability, such as cost sharing and
deductibles; (5) excludes payments to
FQHCs, RHCs and any non-commercial
payers such as Medicare; and (6)
excludes any payment data for services
or codes that the applicable Medicaid
managed care plans do not cover under
the contracts with the State that will
include the SDP. We consider Qualified
Health Plans (QHPs) operating in the
ACA Marketplace to be commercial
payers for purposes of this proposed
provision, and therefore, payment data
from QHPs should be included when
available.
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At proposed § 438.6(c)(2)(iii)(A)(1),
we would require States to use payment
data specific to the State for the
analysis, as opposed to regional or
national analyses, to provide more
accurate information for assessment.
Given the wide variation in payment for
the same service from State to State,
regional or national analyses could be
misleading, particularly when
determining the impact on capitation
rates that are State specific.
Additionally, each State’s Medicaid
program offers different benefits and has
different availability of providers. We
currently request payment rate analyses
for SDPs to be done at a State level for
this reason and believe it would be
important and appropriate to continue
to do so.
At proposed § 438.6(c)(2)(iii)(A)(2),
we would require States to use data that
is no older than the 3 most recent and
complete years prior to the start of the
rating period of the initial request
following the applicability date of this
section. This would ensure that the data
is reflective of the current managed care
payments and market trends. It also
aligns with rate development standards
outlined in § 438.5. For example, for the
ACR demonstration for an SDP seeking
written prior approval for inpatient
hospital services, outpatient hospital
services, qualified practitioner services
at an academic medical center or
nursing facility services for a CY 2025
rating period, the data used must be
from calendar year 2021 and later. We
used a calendar year for illustrative
purpose only; States must use their
rating period timeframe for their
analysis.
We propose at § 438.6(c)(2)(iii)(A)(3)
to require States to use data that is
specific to the service type(s) included
in the SDP; this would be a change from
current operational practice. In provider
payment rate analyses for SDPs
currently, States are required to
compare the total payment rate for each
service and provider class to the
corresponding service and provider
class specific ACR. For example, States
requiring their managed care plans to
implement SDPs for inpatient hospital
services for three classes of providers—
rural hospitals, urban hospitals, and
other hospitals—would have to produce
payment rate analyses specific to
inpatient hospital services in rural
hospitals, inpatient hospital services in
urban hospitals, and inpatient hospital
services in other hospitals separately.
Under our current operational practice,
if the total payment rate for any of these
three provider classes exceeds
Medicare, CMS requests the State
provide documentation demonstrating
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that the total payment rate does not
exceed the ACR specific to both that
service and that provider class. As noted
later in this same section, we are
proposing in § 438.6(c)(2)(iii)(B), to
continue to require States to produce
the total payment rate comparison to the
ACR at a service and provider class
level. However, our proposal to codify
a requirement for an ACR demonstration
includes changes to our approach to
determining the ACR and would require
States to submit the ACR demonstration,
irrespective of if the total payment rate
were at or below the Medicare rate or
State plan rate for all preprints seeking
written prior approval for the four
services.
During our reviews of SDP preprints
since the 2016 final rule, it has become
clear that requiring an ACR analysis that
is specific both to the service and
provider class can have deleterious
effects when States want to target
Medicaid resources to those providers
serving higher volumes of Medicaid
beneficiaries. For example, we have
often heard from States that rural
hospitals commonly earn a larger share
of their revenue from the Medicaid
program than they do from commercial
payers. There is also evidence that rural
hospitals tend to be less profitable than
urban hospitals and at a greater risk of
closure.83 These hospitals often serve a
critical role in providing access to
services for Medicaid beneficiaries
living in rural areas where alternatives
to care are very limited or non-existent.
If States want to target funding to
increase reimbursement for hospital
services to rural hospitals, limiting the
ceiling for such payments to the ACR for
rural hospitals only would result in a
lower ceiling than if the State were to
broaden the category to include
hospitals with a higher commercial
payer mix (for example, payment data
for hospital services provided at a
specialty cardiac hospital, which
typically can negotiate a higher rate
with commercial plans). However, in
doing so, the existing regulatory
requirement for SDPs at
§ 438.6(c)(2)(ii)(B) requires that the
providers in a provider class be treated
the same—meaning they get the same
uniform increase. This has resulted in
some cases States not being able to use
Medicaid funds to target hospitals that
provide critical services to the Medicaid
population, but instead must use some
of those Medicaid funds to provide
83 MACPAC Issue Brief, ‘‘Medicaid and Rural
Health.’’ Published April 2021 https://
www.macpac.gov/wp-content/uploads/2021/04/
Medicaid-and-Rural-Health.pdf.
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increases to hospitals that serve a lower
share of Medicaid beneficiaries.
In another example to demonstrate
the potential effects of requiring an ACR
analysis that is specific to both the
service and provider class level, a State
could seek to implement an SDP that
would provide different increases for
different classes of hospitals (for
example, rural and urban public
hospitals would receive a higher
percentage increase than teaching
hospitals and short-term acute care
hospitals). The SDP preprint could
provide for separate additional increases
for hospitals serving a higher percentage
of the Medicaid population and certain
specialty services and capabilities.
However, if the average base rate that
the State’s Medicaid managed care plans
paid was already above the ACR paid
for services to one of the classes (for
example, rural hospitals), the State
could not apply the same increases to
this class as it would the other classes,
even if the average base rate paid for the
one class was below the ACR when
calculated across all hospitals. In this
example, the State would be left with
the option of either eliminating the one
class (for example, rural hospitals) from
the payment arrangement or
withdrawing the entire SDP proposed
preprint even if the State still had
significant concerns about access to care
as it related to the one class (for
example, rural hospitals). The focus on
the ACR for the service at the provider
class level has the potential to
disadvantage providers with less market
power, such as rural hospitals or safety
net hospitals, which typically receive
larger portions of their payments from
Medicaid than from commercial payers.
These providers typically are not able to
negotiate rates with commercial payers
on par with providers with more market
power.
To provide States the flexibility they
need to design SDPs to direct resources
as they deem necessary to meet their
programmatic goals, we propose to
require an ACR demonstration using
payment data specific to the service
type (that is, by the specific type of
service). This would allow States to
provide an ACR analysis at just the
service level instead of at the service
and provider class level. For example,
States could establish a tiered fee
schedule or series of uniform increases,
directing a higher payment rate to
facilities that provide a higher share of
services to Medicaid enrollees than to
the payment rate to facilities that serve
a lower share of services to Medicaid
enrollees. States would still have a limit
of the ACR, but allowing this to be
measured at the service level and not at
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the service and provider class level
would provide States flexibility to target
funds to those providers that serve more
Medicaid beneficiaries. Based on our
experience, facilities that serve a higher
share of Medicaid enrollees, such as
rural hospitals and safety net hospitals,
tend to have less market power to
negotiate higher rates with commercial
plans. Allowing States to direct plans to
pay providers using a tiered payment
rate structure based on different criteria,
such as the hospital’s payer mix,
without limiting the total payment rate
to the ACR specific to each tier (which
would be considered a separate provider
class), but rather at the broader service
level would provide States with tools to
further the goal of parity with
commercial payments, which may have
a positive impact on access to care and
the quality of care delivered. We would
still permit States to elect to provide a
demonstration of the ACR at both the
service and provider class level or just
at the service level if the State chooses
to provide the more detailed and
extensive analysis, but this level of
analysis would no longer be required.
We remind States that the statutory
requirements in sections 1902(a)(2),
1903(a), 1903(w), and 1905(b) of the Act
concerning the non-Federal share
contribution and financing
requirements, including those
implemented in 42 CFR part 433,
subpart B concerning health care-related
taxes, bona fide provider related
donations, and IGTs, apply to all
Medicaid expenditures regardless of
delivery system (fee-for-service or
managed care).
At § 438.6(c)(2)(iii)(B), we propose to
specify the requirements for the
comparison of the total payment rate for
the services included in the SDP to the
ACR for those services if a State seeks
written prior approval for an SDP that
includes inpatient hospital services,
outpatient hospital services, qualified
practitioner services at an academic
medical center or nursing facility
services. Under this proposal, the
comparison must: (1) be specific to each
managed care program that the SDP
applies to; (2) be specific to each
provider class to which the SDP applies;
(3) be projected for the rating period for
which written prior approval is sought;
(4) use payment data that is specific to
each service included in the SDP; and
(5) include a description of each of the
components of the total payment rate as
defined in § 438.6(a) as a percentage of
the average commercial rate,
demonstrated pursuant to
§ 438.6(c)(2)(iii)(A), for each of the four
categories of services (that is, inpatient
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hospital services, outpatient hospital
services, nursing facility services or
qualified practitioner services at an
academic medical center) included in
the SDP submitted to CMS for review
and approval.
The proposed comparison of the total
payment rate to the ACR would align
with current practice with one
exception. We are proposing to codify
that the total payment rate comparison
would be specific to each Medicaid
managed care program to which the SDP
under review would apply. Evaluating
payment at the managed care program
level would be consistent with the
payment analysis described in section
I.B.1.d. of this proposed rule. The total
payment rate comparison proposed at
§ 438.6(c)(iii)(B) would be a more
detailed analysis than is currently
requested from States for SDP reviews.
Under our proposal, these more detailed
total payment rate comparisons would
also have to be updated and submitted
with each initial preprint, amendment
and renewal per proposed
§ 438.6(c)(2)(iii)(C). In addition, we are
proposing that the total payment rate
comparison to ACR must be specific to
both the service and the provider class;
this is current practice today but differs
from our proposal for the ACR
demonstration, which is proposed to be
service specific only.
We have proposed a set of standards
and practices States must follow in
conducting their ACR analysis.
However, we are not proposing to
require that States use a specific source
of data for the ACR analysis. Further, at
this time, we are not proposing to
require States to use a specific template
or format for the ACR analysis. In our
experience working with States on
conducting the analysis of the ACR, the
availability of data differs by State and
service. States are familiar with the
process used for conducting a code-level
analysis of the ACR for the qualified
practitioner services at academic
medical centers for Medicaid FFS.84
Some States have continued to use this
same process for documenting the ACR
for SDPs as well, particularly when
there is a limited number of providers
from which to collect such data (for
example, academic medical centers).
However, code-level data analysis to
determine the ACR has proven more
challenging for other services,
particularly when that service is
provided by large numbers of providers.
For example, the number of hospitals
84 https://www.medicaid.gov/medicaid/financial-
management/payment-limit-demonstrations/
index.html.
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furnishing inpatient services in a given
State can be hundreds of providers.
Data for inpatient and outpatient
hospital service payment rates tend to
be more readily available in both the
Medicare and commercial markets.
States with SDPs for hospital services
have provided analyses using hospital
cost reports and all-payer claims
databases. Others have relied on
actuaries and outside consultants,
which may have access to private
commercial databases, to produce an
ACR analysis. At times, States have
purchased access to private commercial
databases to conduct these analyses. We
believe each of these approaches,
provided the data used for the analyses
meet the proposed requirements in
§ 438.6(c)(2)(iii), would be acceptable to
meet our proposed requirements.
4. Average Commercial Rate
Demonstration and Total Payment Rate
Comparison Compliance
We propose at § 438.6(c)(2)(iii)(C) to
require States to submit the ACR
demonstration and the total payment
rate comparison for review as part of the
documentation necessary for written
prior approval for payment
arrangements, initial submissions or
renewals, starting with the first rating
period beginning on or after the
effective date of this rule. The total
payment rate comparison will need to
be updated with each subsequent
preprint amendment and renewal.
In recognition of the additional State
resources required to conduct an ACR
analysis, we propose to require that
States update the ACR demonstration
once every 3 years as long as the State
continues to seek to include the SDP in
the MCO, PIHP, or PAHP contract. This
time period aligns with existing policy
for ACR demonstrations for qualified
practitioners in Medicaid FFS programs;
specifically, those that demonstrate
payment at the Medicare equivalent of
the ACR.
For discussion on the proposed
applicability dates for the proposals
outlined in this section, see section
I.B.2.p. of this proposed rule.
We solicit public comments on our
proposals.
Expenditure Limit for SDPs. The
increasing use by States of SDPs has
been cited as a key area of oversight risk
for CMS. Several oversight bodies,
including MACPAC, OIG, and GAO,
have authored reports focused on CMS
oversight of SDPs.85 86 87 Both GAO and
85 Medicaid and CHIP Payment and Access
Commission, ‘‘Oversight of Managed Care Directed
Payments,’’ June 2022, available at https://
www.macpac.gov/wp-content/uploads/2022/06/
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MACPAC have noted concerns about
the growth of SDPs in terms of spending
as well as fiscal oversight. Additionally,
as States’ use of SDPs in managed care
programs continues to grow, some
interested parties have raised concerns
that the risk-based nature of capitation
rates for managed care plans has
diminished. Medicaid managed care
plans generally have the responsibility
under risk-based contracts to negotiate
with its providers to set payment rates,
except when a State believes the use of
an SDP is a necessary tool to support the
State’s Medicaid program goals and
objectives. In a risk contract, as defined
in § 438.2, a managed care plan assumes
risk for the cost of the services covered
under the contract and incurs loss if the
cost of furnishing the services exceeds
the payments under the contract. States’
use of SDPs and the portion of total
costs for each managed care program
varies widely and, in some cases, are a
substantial portion of total program
costs on an aggregate, rate cell, or
category of service basis in a given
managed care program or by managed
care plan. For example, in one State,
one SDP accounts for nine percent of
the total projected capitation rates in a
given managed care program, and as
much as 43 percent of the capitation
rates by rate cell for SFY 2023. In
another State, SDPs accounted for over
50 percent of the projected Medicaid
managed care hospital benefit
component of the capitation rates in CY
2022. In a third State, the amount of
SDP payments as a percentage of the
capitation rates are between 12.5
percent and 40.3 percent by managed
care plan and rate cell for SFY 2022.
Some interested parties have raised
concerns that such percentages are not
reasonable in rate setting, and that
States are potentially using SDP
arrangements to circumvent Medicaid
FFS UPLs by explicitly shifting costs
from Medicaid FFS to managed care
contracts.
CMS agrees with some of these
concerns; and therefore, we are
considering, and invite comment on,
potentially imposing a limit on the
amount of SDP expenditures in the final
rule based on comments received.
Chapter-2-Oversight-of-Managed-Care-DirectedPayments-1.pdf.
86 U.S. Department of Health and Human Services
Office of the Inspector General, ‘‘Aspects of Texas’
Quality Incentive Payment Program Raise Questions
About Its Ability To Promote Economy and
Efficiency in the Medicaid Program,’’ A–06–18–
07001, December 21, 2020, available at https://
oig.hhs.gov/oas/reports/region6/61807001.asp.
87 U.S. Government Accountability Office,
‘‘Medicaid: State Directed Payments in Managed
Care,’’ June 28, 2022, available at https://
www.gao.gov/assets/gao-22-105731.pdf.
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Imposing such a limit could help to
address and improve program and fiscal
protections to address the oversight
risks identified by oversight bodies,
ensure that risk-based contracts are used
as intended, and that managed care
plans that are ‘‘at risk’’ truly have the
ability to manage how their revenue is
used to cover all reasonable,
appropriate, and attainable costs under
the terms of the contract. Such an
approach could have potential negative
impacts on access to care that would
need to be balanced with the need for
improved program and fiscal integrity.
We seek public comment on whether we
should adopt a limit on SDP
expenditures in the final rule.
To minimize burden on States, a limit
on SDP expenditures could be
structured similarly to the proposed 5
percent limit for ILOS expenditures,
based on the ILOS cost percentage,
proposed in § 438.16(c)(1) (see section
I.B.4.b. of this proposed rule). However,
we question whether the five percent
limit proposed for ILOSs would be a
reasonable limit for SDPs given the
expansive nature of and associated
services impacted by SDPs. Rather, we
believe 10 to 25 percent of total costs
could be more realistic for limiting SDP
expenditures. Like with the ILOS cost
percentage, CMS would not approve the
related managed care contracts if the
limit on SDP expenditures were
exceeded. We seek public comment on
both the overall approach of using a
percent of total costs as well as on the
appropriateness of 10 to 25 percent or
what a reasonable percentage limit for
SDP expenditures could be. We believe
a limit on SDP expenditures could be
structured in the following ways and
invite comment on them as well as if the
SDP expenditures limit should be
imposed on a rate cell basis instead to
inform our deliberative process.
One way to impose a limit on total
SDP expenditures could be as a portion
of the total costs for each Medicaid
managed care program. Under such an
approach, States would be required to
produce the same type of calculation for
the final State directed payment cost
percentage (see section I.B.2.j. of this
proposed rule) except that for the
numerator, States would be required to
account for all SDPs applicable to that
managed care program instead of just
one SDP. Otherwise, the numerator and
denominator would be calculated in the
same manner as described for the final
State directed payment cost percentage.
A second way to impose a limit on
total SDP expenditures could be as a
portion of the total costs for each
Medicaid managed care program, but
only focus on the costs related to
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inpatient hospital services, outpatient
hospital services, nursing facility
services, and qualified practitioner
services at academic medical centers.
Under this second approach, States
would be required to produce the same
type of calculation for the final State
directed payment cost percentage (see
section I.B.2.j. of this proposed rule)
except the numerator would include all
SDPs for inpatient hospital services,
outpatient hospital services, nursing
facility services and qualified
practitioner services at an academic
medical center applicable to that
managed care program instead of just
one SDP. Similarly, the denominator
would only include the portion of total
Medicaid managed care payments made
from the State to the plan related to
these four service types.
If we finalize a limit on SDP
expenditures, States would need to
submit documentation to CMS to
demonstrate compliance. We believe
that requiring this documentation be
submitted with one of these existing
submission requirements rather than
submitting separately would increase
program efficiencies and reduce
administrative burden. We are
considering, and invite comment on,
whether documentation to comply with
a limit on the amount of SDP
expenditures should be submitted with
the associated managed care plan
contract that includes the SDP
contractual arrangement, the associated
rate certification, or the SDP preprint.
We seek comment on these
alternatives, including perspectives on
how well the alternatives address the
concerns we have identified and
potential consequences of using overall
expenditure limits for SDPs.
g. Financing (§ 438.6(c)(2)(ii)(G) and (H))
From our experience in working with
States, it has become clear that SDPs
provide an important tool for States in
furthering the goals and objectives of
their Medicaid programs within a
managed care environment. In finalizing
the standards and limits for SDPs and
pass-through payments in the 2016 and
2017 final rules, we intended to ensure
that the funding that was included in
Medicaid managed care rate
development was done so appropriately
and in alignment with Federal statutory
requirements applicable to the Medicaid
program. This includes Federal
requirements for the source(s) of the
non-Federal share of SDPs.
Background on Medicaid Non-Federal
Share Financing. Medicaid
expenditures are jointly funded by the
Federal and State governments. Section
1903(a)(1) of the Act provides for
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Federal payments to States of the
Federal share of authorized Medicaid
expenditures. The foundation of
Federal-State shared responsibility for
the Medicaid program is that the State
must participate in the financial
burdens and risks of the program, which
provides the State with an interest in
operating and monitoring its Medicaid
program in the best interest of
beneficiaries (see section 1902(a)(19) of
the Act) and in a manner that results in
receiving the best value for taxpayers for
the funds expended. Sections
1902(a)(2), 1903(a), and 1905(b) of the
Act require States to share in the cost of
medical assistance and in the cost of
administering the Medicaid program.
FFP is not available for expenditures for
services and activities that are not
medical assistance authorized under a
Medicaid authority or allowable State
administrative activities. Additionally,
FFP is not available to States for
expenditures that do not conform to
approved State plans, waiver,
demonstration projects, or contracts, as
applicable.
Section 1902(a)(2) of the Act and its
implementing regulation in 42 CFR part
433, subpart B require States to share in
the cost of medical assistance
expenditures and permit other units of
State or local government to contribute
to the financing of the non-Federal share
of medical assistance expenditures.
These provisions are intended to
safeguard the Federal-State partnership,
irrespective of the Medicaid delivery
system or authority (for example, FFS or
managed care delivery system, and State
plan, waiver, or demonstration
authority), by ensuring that States are
meaningfully engaged in identifying,
assessing, mitigating, and sharing in the
risks and responsibilities inherent in
operating a program as complex and
economically significant as Medicaid,
and that States are accordingly
motivated to administer their programs
economically and efficiently (see, for
example, section 1902(a)(4) of the Act).
There are several types of permissible
means for financing the non-Federal
share of Medicaid expenditures,
including, but not limited to: (1) State
general funds, typically derived from
tax revenue appropriated directly to the
Medicaid agency; (2) revenue derived
from health care-related taxes when
consistent with Federal statutory
requirements at section 1903(w) of the
Act and implementing regulations at 42
CFR part 433, subpart B; (3) providerrelated donations to the State which
must be ‘‘bona fide’’ in accordance with
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433, subpart B; 88 and (4)
intergovernmental transfers (IGTs) from
units of State or local government that
contribute funding for the non-Federal
share of Medicaid expenditures by
transferring their own funds to and for
the unrestricted use of the Medicaid
agency.89 Regardless of the source or
sources of financing used, the State
must meet the requirements at section
1902(a)(2) of the Act and § 433.53 that
obligate the State to fund at least 40
percent of the non-Federal share of total
Medicaid expenditures (both medical
assistance and administrative
expenditures) with State funds.
Health care-related taxes and IGTs are
a critical source of funding for many
States’ Medicaid programs, including
for supporting the non-Federal share of
many payments to safety net providers.
Health care-related taxes made up
approximately 17 percent ($37 billion)
of all States’ non-Federal share in 2018,
the latest year for which data are
available.90 IGTs accounted for
approximately 10 percent of all States’
non-Federal share for that year. The
Medicaid statute clearly permits certain
health care-related taxes and IGTs to be
used to support the non-Federal share of
Medicaid expenditures, and CMS
supports States’ adoption of these nonFederal financing strategies where
consistent with applicable Federal
88 ‘‘Bona fide’’ provider-related donations are
truly voluntary and not part of a hold harmless
arrangement that effectively repays the donation to
the provider (or to providers furnishing the same
class of items and services). As specified in
§ 433.54, a bona fide provider-related donation is
made to the State or a unit of local government and
has no direct or indirect relationship to Medicaid
payments made to the provider, any related entity
providing health care items or services, or other
providers furnishing the same class of items or
services as the provider or entity. This is satisfied
where the donations are not returned to the
individual provider, provider class, or a related
entity under a hold harmless provision or practice.
Circumstances in which a hold harmless practice
exists are specified in § 433.54(c).
89 Certified public expenditures (CPEs) also can
be a permissible means of financing the non-Federal
share of Medicaid expenditures. CPEs are financing
that comes from units of State or local government
where the units of State or local governmental
entity contributes funding of the non-Federal share
for Medicaid by certifying to the State Medicaid
agency the amount of allowed expenditures
incurred for allowable Medicaid activities,
including the provision of allowable Medicaid
services provided by enrolled Medicaid providers.
States infrequently use CPEs as a financing source
in a Medicaid managed care setting, as managed
care plans need to be paid prospective capitation
payments and CPEs by nature are a retrospective
funding source, dependent on the amount of
expenditures the unit of State or local government
certifies that it already has made.
90 U.S. Government Accountability Office,
‘‘Medicaid: CMS Needs More Information on States’
Financing and Payment Arrangements to Improve
Oversight,’’ GAO–21–98, December 7, 2020,
available at https://www.gao.gov/products/gao-2198.
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requirements. CMS approves hundreds
of State payment proposals annually
that are funded by health care-related
taxes that appear to meet statutory
requirements. The statute and
regulations afford States flexibility to
tailor health care-related taxes within
certain parameters to suit their provider
community, broader State tax policies,
and the needs of State programs.
However, all health care-related taxes
must be imposed in a manner consistent
with applicable Federal statutes and
regulations, which prohibit direct or
indirect ‘‘hold harmless’’ arrangements
(see section 1903(w)(4) of the Act; 42
CFR 433.68(f)).
States first began to use health carerelated taxes and provider-related
donations in the mid-1980s as a way to
finance the non-Federal share of
Medicaid payments (Congressional
Research Service, ‘‘Medicaid Provider
Taxes,’’ August 5, 2016, page 2).
Providers would agree to make a
donation or would support (or not
oppose) a tax on their activities or
revenues, and these mechanisms
(donations or taxes) would generate
funds that could then be used to raise
Medicaid payment rates to the
providers. Frequently, these programs
were designed to hold Medicaid
providers ‘‘harmless’’ for the cost of
their donation or tax payment. As a
result, Federal expenditures rapidly
increased without any corresponding
increase in State expenditures, since the
funds used to increase provider
payments came from the providers
themselves and were matched with
Federal funds. In 1991, Congress passed
the Medicaid Voluntary Contribution
and Provider-Specific Tax Amendments
(Pub. L. 102–234, enacted December 12,
1991) to establish limits for the use of
provider-related donations and health
care-related taxes to finance the nonFederal share of Medicaid expenditures.
Statutory provisions relating to health
care-related taxes and donations are in
section 1903(w) of the Act.
Section 1903(w)(1)(A)(i)(II) requires
that health care-related taxes be broadbased as defined in section
1903(w)(3)(B), which specifies that the
tax must be imposed with respect to a
permissible class of health care items or
services (as described in section
1903(w)(7)(A)) or with respect to
providers of such items or services and
generally imposed at least with respect
to all items or services in the class
furnished by all non-Federal, nonpublic
providers or with respect to all nonFederal, nonpublic providers;
additionally, the tax must be imposed
uniformly in accordance with section
1903(w)(3)(C) of the Act. However,
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section 1903(w)(1)(A)(iii) of the Act
disallows the use of revenues from a
broad-based health care related tax if
there is in effect a hold harmless
arrangement described in section
1903(w)(4) of the Act with respect to the
tax. Section 1903(w)(4) of the Act
specifies that, for purposes of section
1903(w)(1)(A)(iii) of the Act, there is in
effect a hold harmless provision with
respect to a broad-based health care
related tax if the Secretary determines
that any of the following applies: (A) the
State or other unit of government
imposing the tax provides (directly or
indirectly) for a non-Medicaid payment
to taxpayers and the amount of such
payment is positively correlated either
to the amount of the tax or to the
difference between the amount of the
tax and the amount of the Medicaid
payment; (B) all or any portion of the
Medicaid payment to the taxpayer
varies based only upon the amount of
the total tax paid; or (C) the State or
other unit of government imposing the
tax provides (directly or indirectly) for
any payment, offset, or waiver that
guarantees to hold taxpayers harmless
for any portion of the costs of the tax.
Section 1903(w)(1)(A) of the Act
specifies that, for purposes of
determining the Federal matching funds
to be paid to a State, the total amount
of the State’s Medicaid expenditures
must be reduced by the amount of
revenue received the State (or by a unit
of local government in the State) from
impermissible health care-related taxes,
including, as specified in section
1903(w)(1)(A)(iii) of the Act, from a
broad-based health care related tax for
which there is in effect a hold harmless
provision described in section
1903(w)(4) of the Act.
In response to the Medicaid Voluntary
Contribution and Provider-Specific Tax
Amendments of 1991, we published the
‘‘Medicaid Program; Limitations on
Provider-Related Donations and Health
Care-Related Taxes; Limitations on
Payments to Disproportionate Share
Hospitals’’ interim final rule with
comment period in the November 24,
1992 Federal Register (57 FR 55118)
(November 1992 interim final rule) and
the subsequent final rule published in
the August 13, 1993 Federal Register
(58 FR 43156) (August 1993 final rule)
establishing when States may receive
funds from provider-related donations
and health care-related taxes without a
reduction in medical assistance
expenditures for the purposes of
calculating FFP.
After the publication of the August
1993 final rule, we revisited the issue of
health care-related taxes and providerrelated donations in the ‘‘Medicaid
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Program; Health-Care Related Taxes’’
final rule (73 FR 9685) which published
in the February 22, 2008 Federal
Register (February 2008 final rule). The
February 2008 final rule, in part, made
explicit that certain practices would
constitute a hold harmless arrangement,
in response to certain State tax programs
that we believed contained hold
harmless provisions. For example, five
States had imposed a tax on nursing
homes and simultaneously created
programs that awarded grants or tax
credits to private pay residents of
nursing facilities that enabled these
residents to pay increased charges
imposed by the facilities, which thereby
recouped their own tax costs. We
believed that these payments held the
taxpayers (the nursing facilities)
harmless for the cost of the tax, as the
tax program repaid the facilities
indirectly, through the intermediary of
the nursing facility residents. However,
in 2005, the Department of Health and
Human (HHS) Departmental Appeals
Board (the Board) (Decision No. 1981)
ruled that such an arrangement did not
constitute a hold harmless arrangement
under the regulations then in place (73
FR 9686–9687). Accordingly, in
discussing revisions to the hold
harmless guarantee test in § 433.68(f)(3),
the February 2008 final rule preamble
explained that a State can provide a
direct or indirect guarantee through a
direct or indirect payment. We stated
that a direct guarantee will be found
when, ‘‘a payment is made available to
a taxpayer or party related to the
taxpayer with the reasonable
expectation that the payment would
result in the taxpayer being held
harmless for any part of the tax’’ as a
result of the payment (73 FR 9694). We
noted parenthetically that such a direct
guarantee can be made by the State
through direct or indirect payments. Id.
As an example of a party related to the
taxpayer, the preamble cited the
example of, ‘‘as a nursing home resident
is related to a nursing home’’ (73 FR
9694). As discussed in this preamble to
the February 2008 final rule, whenever
there exists a ‘‘reasonable expectation’’
that the taxpayer will be held harmless
for the cost of the tax by direct or
indirect payments from the State, a hold
harmless situation exists and the tax is
impermissible for use to support the
non-Federal share of Medicaid
expenditures.
Non-Federal Share Financing and
State Directed Payments. The statutory
requirements in sections 1902(a)(2),
1903(a), 1903(w), and 1905(b) of the Act
concerning the non-Federal share
contribution and financing
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requirements, including those
implemented in 42 CFR part 433,
subpart B concerning health care-related
taxes, bona fide provider related
donations, and IGTs, apply to all
Medicaid expenditures regardless of
delivery system (fee-for-service or
managed care). We employ various
mechanisms for reviewing State
methods for financing the non-Federal
share of Medicaid expenditures. This
includes, but is not limited to, reviews
of fee-for-service SPAs, reviews of
managed care SDPs, quarterly financial
reviews of State expenditures reported
on the Form CMS–64, focused financial
management reviews, and reviews of
State health care-related tax and
provider-related donation proposals and
waiver requests.
We reiterated this principle in the
2020 Medicaid managed care rule,
noting ‘‘certain financing requirements
in statute and regulation are applicable
across the Medicaid program
irrespective of the delivery system (for
example, fee-for-service, managed care,
and demonstration authorities), and are
similarly applicable whether a State
elects to direct payments under
§ 438.6(c)’’ (85 CFR 72765). Further,
section 1903(m)(2)(A) of the Act limits
FFP in prepaid capitation payments to
MCOs for coverage of a defined
minimum set of benefits to cases in
which the prepaid payments are
developed on an actuarially sound basis
for assuming the cost of providing the
benefits at issue to Medicaid managed
care enrollees. CMS has extended this
requirement, through rulemaking under
section 1902(a)(4) of the Act, to the
capitation rates paid to PIHPs and
PAHPs under a risk contract as well.
As part of our review of SDP
proposals, we are increasingly
encountering issues with State financing
of the non-Federal share of SDPs,
including use of health care-related
taxes and IGT arrangements that may
not be in compliance with the
underlying Medicaid requirements for
non-Federal share financing. In January
2021, CMS released a revised preprint
form that systematically collects
documentation regarding the source(s)
of the non-Federal share for each SDP
and requires States to provide
additional assurances and details
specific to each financing mechanism,
which has contributed to our increased
awareness of non-Federal share
financing issues associated with SDPs.91
Concerns around the funding of the
non-Federal share for SDPs have been
91 https://www.medicaid.gov/medicaid/managedcare/downloads/sdp-4386c-preprint-template.pdf.
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raised by oversight bodies,92 93 and the
Department of Health and Human
Services Office of Inspector General
(OIG) is currently conducting an audit
of States’ use of what are often referred
to as Local Provider Participation Funds
to support the non-Federal share of
Medicaid payments, for which CMS has
evidence that appears to suggest the use
of hold harmless arrangements in
connection with health care-related
taxes.94
In recent years, we have identified
instances in which States appear to be
funding the non-Federal share of
Medicaid SDP payments through health
care-related tax programs that appear to
involve an impermissible hold harmless
arrangement. In these arrangements,
with varying degrees of State awareness
and involvement, providers appear to
have pre-arranged agreements to
redistribute Medicaid payments (or
other provider funds that are
replenished by Medicaid payments).
These redistribution arrangements are
not described on the States’ SDP
applications; if an SDP preprint stated
that Medicaid payments ultimately
would be directed to a recipient without
being based on the delivery of
Medicaid-covered services, we could
not approve the SDP, because section
1903(a) of the Act limits Federal
financial participation to expenditures
for medical assistance and qualifying
administrative activities (otherwise
stated, FFP is not available in
expenditures for payments to third
parties unrelated to the provision of
covered services or conduct of allowable
administrative activities). Similarly,
under 1903(w), FFP is not permissible
in payments that would otherwise be
matchable as medical assistance if the
State share being matched does not
comply with the conditions in section
1903(w), such as in the case of the type
of hold harmless arrangement described
above. The fact that these apparent hold
harmless arrangements are not made
explicit on SDP preprints should not
92 See U.S. Government Accountability Office,
‘‘Medicaid: CMS Needs More Information on States’
Financing and Payment Arrangements to Improve
Oversight,’’ GAO–21–98, December 7, 2020,
available at https://www.gao.gov/products/gao-2198.
93 See Medicaid and CHIP Payment and Access
Commission, ‘‘Oversight of Managed Care Directed
Payments,’’ June 2022, available at https://
www.macpac.gov/wp-content/uploads/2022/06/
Chapter-2-Oversight-of-Managed-Care-DirectedPayments-1.pdf.
94 U.S. Department of Health and Human Services
Office of the Inspector General, ‘‘States’ Use of
Local Provider Participation Funds as the State
Share of Medicaid Payments’’, W–00–22–31557,
report expected 2023, work plan available at
https://www.oig.hhs.gov/reports-and-publications/
workplan/summary/wp-summary-0000626.asp.
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affect our ability to disapprove SDPs
when we cannot verify they do not
employ redistribution arrangements.
These arrangements appear designed
to redirect Medicaid payments away
from the providers that furnish the
greatest volume of Medicaid-covered
services toward providers that provide
fewer, or even no, Medicaid-covered
services, with the effect of ensuring that
taxpaying providers are held harmless
for all or a portion of their cost of the
health care-related tax. In the
arrangements, a State or other unit of
government imposes a health-care
related tax, then uses the tax revenue to
fund the non-Federal share of SDPs that
require Medicaid managed care plans to
pay the provider taxpayers. The
taxpayers appear to enter a pre-arranged
agreement to redistribute the Medicaid
payments to ensure that all taxpayers,
when accounting for both their original
Medicaid payment (from the State
through a managed care plan) and any
redistribution payment received from
another taxpayer(s) or other entity,
receive back (and are thereby held
harmless for) all or at least a portion of
their tax amount.
Providers that serve a relatively low
percentage of Medicaid patients or no
Medicaid patients often do not receive
enough Medicaid payments funded by a
health care-related tax to cover the
provider’s cost in paying the tax.
Providers in this position are unlikely to
support a State or locality establishing
or continuing a health care-related tax
because the tax would have a negative
financial impact on them.
Redistribution arrangements like those
just described seek to eliminate this
negative financial impact or turn it into
a positive financial impact for taxpaying
providers, likely leading to broader
support among the provider class of
taxpayers for legislation establishing or
continuing the tax. Based on limited
information we have been able to obtain
from providers participating in such
arrangements, we believe providers with
relatively higher Medicaid volume agree
to redistribute some of their Medicaid
payments to ensure broad support for
the tax program, which ultimately
works to these providers’ advantage
since the tax supports increased
Medicaid payments to them (even net of
Medicaid payments that they
redistribute to other providers)
compared to payment amounts for
delivering Medicaid-covered services
they would receive in the absence of the
tax program. These redistribution
arrangements therefore help ensure that
State or local governments are
successful in enacting or continuing
provider tax programs.
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The Medicaid statute in 1903(w) does
not permit us to provide FFP in
expenditures under any State payment
proposal that would distribute Medicaid
payments to providers based on the cost
of a health care-related tax instead of
based on Medicaid services, so payment
redistribution arrangements often occur
without notice to CMS (and possibly
States) and are not described as part of
a State payment proposal submitted for
CMS review and approval (see, section
1903(w)(4) of the Act). Given that we
cannot knowingly approve awarding
FFP under this scenario, we believe that
it would be inconsistent with the proper
and efficient operation of the Medicaid
State plan to approve an SDP when we
know the payments would be funded
under such an arrangement. For
example, we would not approve an SDP
that would require payment from a
Medicaid managed care plan to a
hospital that did not participate in
Medicaid, in any amount. Nor would we
approve an SDP that would require
payment from a Medicaid managed care
plan (that is, a Medicaid payment) to a
hospital with a low percentage of
Medicaid revenue based on the
difference between the hospital’s total
cost of a health care-related tax and
other Medicaid payments received by
the hospital. As a result, the
redistribution arrangements seek to
achieve what cannot be accomplished
explicitly through a CMS-approved
payment methodology (that is,
redirecting Medicaid funds to hold
taxpayer providers harmless for their tax
cost, with a net effect of directing
Medicaid payments to providers based
on criteria other than their provision of
Medicaid-covered services).
Redistribution arrangements
undermine the fiscal integrity of the
Medicaid program and are inconsistent
with existing statutory and regulatory
requirements prohibiting hold harmless
arrangements. Currently, § 433.68(f)(3),
implementing section 1903(w)(4)(C) of
the Act, provides that a hold harmless
arrangement exists where a State or
other unit of government imposing a
health care-related tax provides for any
direct or indirect payment, offset, or
waiver such that the provision of the
payment, offset, or waiver directly or
indirectly guarantees to hold taxpayers
harmless for all or any portion of the tax
amount. The February 2008 final rule on
health care-related taxes specified that
hold harmless arrangements prohibited
by § 433.68(f)(3) exist ‘‘[w]hen a State
payment is made available to a taxpayer
or a party related to the taxpayer (for
example, as a nursing home resident is
related to a nursing home), in the
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reasonable expectation that the payment
would result in the taxpayer being held
harmless for any part of the tax’’ (73 FR
9694, quoting preamble discussion from
the proposed rule). Regardless of
whether the taxpayers participate
voluntarily, whether the taxpayers
receive the Medicaid payments from a
Medicaid managed care plan, or
whether taxpayers themselves or
another entity make redistribution
payments using the very dollars
received as Medicaid payments or with
other provider funds that are
replenished by the Medicaid payments,
the taxpayers participating in these
redistribution arrangements have a
reasonable expectation that they will be
held harmless for all or a portion of
their tax amount.
We stated that the addition of the
words ‘‘or indirectly’’ in the regulation
indicates that the State itself need not be
involved in the actual redistribution of
Medicaid funds for the purpose of
returning tax amounts to taxpayers in
order for the arrangement to qualify as
a hold harmless (73 FR 9694). We
further explained in the same preamble
that we used the term ‘‘reasonable
expectation’’ because ‘‘State laws were
rarely overt in requiring that State
payments be used to hold taxpayers
harmless’’ (73 FR 9694). Hold harmless
arrangements need not be overtly
established through State law or
contracts, but can be based upon a
reasonable expectation that certain
actions will take place among
participating entities to return to
taxpaying providers all or any portion of
their tax amounts. The redistribution
arrangements detailed earlier constitute
a hold harmless arrangement described
in section 1903(w)(4) of the Act and
implementing regulations in part 433.
Such arrangements require a reduction
of the State’s medical assistance
expenditures as specified by section
1903(w)(1)(A)(iii) of the Act and
§ 433.70(b).
Approving an SDP under which the
State share is funded through an
impermissible redistribution agreement
would also be inconsistent with ‘‘proper
and efficient administration’’ of the
Medicaid program within the meaning
of section 1902(a)(4) of the Act, as it
would result in expenditures for which
FFP would ultimately have to be
disallowed, when it would be more
efficient to not allow such expenditures
to be made in the first place. We
therefore also rely on our authority
under section 1902(a)(4) of the Act to
specify methods of administration that
are necessary for proper and efficient
administration in support of the
authority we proposed to make explicit
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in § 438.6 to disapprove an SDP when
we are aware the State share in the SDP
would be based on an arrangement that
violates section 1903(w) of the Act. We
note that in addition to the foregoing,
SDPs that are required by Medicaid
managed care contracts must be limited
to payments for services that are
covered under the Medicaid managed
care contract and meet the definition of
medical assistance under section
1903(a) of the Act. Thus, to the extent
the funds are not used for medical
assistance, but diverted for another
purpose, matching as medical assistance
would not be permissible.
In the past, we have identified
instances of impermissible redirection
or redistribution of Medicaid payments
and have taken action to enforce
compliance with the statute. For
example, the Board upheld our decision
to disallow a payment redirection
arrangement in a State under a FFS
State plan amendment, citing section
1903(a)(1) of the Act, among other
requirements (HHS, Board Decision No.
2103, July 31, 2007). Specifically, the
Board found that written agreements
among certain hospitals redirected
Medicaid payments. The payments were
not retained by the hospitals to offset
their Medicaid costs, as required under
the State plan. Instead, pre-arranged
agreements redirected Medicaid
payments to other entities to fund nonMedicaid costs. In its decision, the
Board stated, ‘‘Hence, they were not
authorized by the State plan or
Medicaid statute[.]’’ When providers
redistribute their Medicaid payments for
purposes of holding taxpayers harmless
or otherwise, in effect, the State’s claim
for FFP in these provider payments is
not limited to the portion of the
payment that the provider actually
retains as payment for furnishing
Medicaid-covered services, but also
includes the portion that the provider
diverts for a non-Medicaid activity
ineligible for FFP (for example, holding
other taxpayers harmless for their tax
costs). This payment of FFP for nonqualifying activities also has the effect
of impermissibly inflating the Federal
matching rate that the State receives for
qualifying Medicaid expenditures above
the applicable, statutorily-specified
matching rate (see, for example, sections
1903(a), 1905(b), 1905(y), and 1905(z) of
the Act).
Ensuring permissible non-Federal
share sources and ensuring that FFP is
only paid to States for allowable
Medicaid expenditures is critical to
protecting Medicaid’s sustainability
through responsible stewardship of
public funds. State use of impermissible
non-Federal share sources often
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artificially inflates Federal Medicaid
expenditures. Further, these
arrangements reward providers based on
their ability to fund the State share, and
disconnect the Medicaid payment from
Medicaid services, quality of care,
health outcomes, or other Medicaid
program goals. Of critical concern, it
appears that the redistribution
arrangements are specifically designed
to redirect Medicaid payments away
from Medicaid providers that serve a
high percentage of Medicaid
beneficiaries to providers that do not
participate in Medicaid or that have
relatively lower Medicaid utilization.
States have cited challenges with
identifying and providing details on
redistribution arrangements when we
have requested such information during
the review of SDPs. The current lack of
transparency prevents both CMS and
States from having information
necessary for reviewing both the
proposed non-Federal share financing
source and the proposed payment
methodology to ensure they meet
Federal requirements. Some States have
also expressed concerns with ongoing
oversight activities in which CMS is
attempting to obtain information that
may involve arrangements to which
only private entities are a party. We are
only interested in any business
arrangements among private entities
that could result in a violation of
Federal statutory and regulatory
requirements.
As noted above, we recognize that
health care-related taxes can be critical
tools for financing payments that
support the Medicaid safety net, but
they must be implemented in
accordance with applicable statutory
and regulatory requirements. This
proposed rule would ensure that CMS
and States have necessary information
about any arrangements in place that
would redistribute Medicaid payments
and make clear that we have the
authority to disapprove proposed SDPs
if States identify the existence of such
an arrangement or do not provide
required information or ensure the
attestations are made and available as
required under proposed paragraph
(c)(2)(ii)(H). The proposed new
attestation requirement would help
ensure appropriate transparency
regarding the use of Medicaid payments
and any relationship to the non-Federal
share source(s), and aims to do so
without interfering with providers’
normal business arrangements.
All Federal legal requirements for the
financing of the non-Federal share,
including but not limited to, 42 CFR
part 433, subpart B, apply regardless of
delivery system, although currently,
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§ 438.6(c) does not explicitly state that
compliance with statutory requirements
and regulations outside of part 438
related to the financing of the nonFederal share is required for SDPs to be
approvable or that CMS may deny
written prior approval for an SDP based
on a State’s failure to demonstrate that
the financing of the non-Federal share is
fully compliant with applicable Federal
law. The requirements applicable to
health care-related taxes, bona fide
provider related donations, and IGTs
also apply to the non-Federal share of
expenditures for payments under part
438. Currently, § 438.6(c)(1)(ii)(E)
provides that a State must demonstrate
to CMS, in writing, that an SDP does not
condition provider participation in the
SDP on the provider entering into or
adhering to intergovernmental transfer
agreement. We believe additional
measures are necessary to ensure
compliance with applicable Federal
requirements for the source(s) of nonFederal share. We are concerned that
the failure of the current regulations to
explicitly condition written prior
approval of an SDP on the State
demonstrating compliance with
applicable Federal requirements for the
source(s) of non-Federal share
potentially compromises our ability to
disapprove an SDP where it appears the
SDP arrangement is supported by
impermissible non-Federal share
financing arrangements. Given the
growing number of SDPs that raise
potential financing concerns, and the
growing number of SDPs generally, we
believe it is important to be explicit in
the regulations governing SDPs that the
same financing requirements governing
the sources of the non-Federal share
apply regardless of delivery system, and
that CMS will scrutinize the source of
the non-Federal share of SDPs during
the preprint review process. We propose
to revise § 438.6(c)(2)(ii) to add a new
paragraph (c)(2)(ii)(G) that would
explicitly require that an SDP comply
with all Federal legal requirements for
the financing of the non-Federal share,
including but not limited to, 42 CFR
part 433, subpart B, as part of the CMS
review process.
We also propose to revise
§ 438.6(c)(2)(ii) to ensure transparency
regarding the use of SDPs and to ensure
that the non-Federal share of SDPs is
funded with a permissible source.
Under our proposal, States would be
required to ensure that each
participating provider in an SDP
arrangement attests that it does not
participate in any hold harmless
arrangement with respect to any health
care-related tax as specified in
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§ 433.68(f)(3) in which the State or other
unit of government imposing the tax
provides for any direct or indirect
payment, offset, or waiver such that the
provision of the payment, offset, or
waiver directly or indirectly guarantees
to hold the provider harmless for all or
any portion of the tax amount. Such
hold harmless arrangements include
those that produce a reasonable
expectation that taxpaying providers
would be held harmless for all or a
portion of their cost of a health carerelated tax. States would be required to
note in the preprint their compliance
with this requirement prior to our
written prior approval of any
contractual payment arrangement
directing how Medicaid managed care
plans pay providers. States would
comply with this proposed requirement
by obtaining each provider’s attestation
or requiring the Medicaid managed care
plan to obtain each provider’s
attestation. We also propose, at
§ 438.6(c)(2)(ii)(H) to require that the
State ensure that such attestations are
available upon CMS request.
Under this proposal, CMS may deny
written prior approval of an SDP if it
does not comply with any of the
standards in § 438.6(c)(2), including the
financing of the non-Federal share is not
fully compliant with all Federal legal
requirements for the financing of the
non-Federal share and/or the State does
not require an attestation from each
provider receiving a payment based on
the SDP that it does not participate in
any hold harmless arrangement. As part
of our proposed restructuring of
§ 438.6(c)(2), these provisions would
apply to all SDPs, regardless of whether
written prior approval is required. We
rely on our authority in section
1902(a)(4) of the Act to require methods
of administration as are found by the
Secretary to be necessary for the proper
and efficient operation of the Medicaid
State Plan to propose these
requirements for ensuring that the
source of the non-Federal share of the
financing for SDPs is consistent with
section 1903(w) of the Act. It is
consistent with the economic and
efficient operation of the Medicaid State
Plan to ensure that State expenditures
are consistent with the requirements to
obtain FFP, and thereby avoid the
process of recouping FFP when
provided inappropriately, which is
needlessly burdensome for States and
CMS. Given that all Federal legal
requirements for the financing of the
non-Federal share, including but not
limited to, 42 CFR part 433, subpart B,
apply regardless of delivery system, we
also solicit public comment on whether
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the proposed changes in
§ 438.6(c)(2)(ii)(G) and (H) should be
incorporated more broadly into 42 CFR
part 438.
For discussion on the proposed
applicability dates for the proposals
outlined in this section, see section
I.B.2.p. of this proposed rule.
We solicit public comments on these
proposals.
h. Tie to Utilization and Delivery of
Services for Fee Schedule Arrangements
(§ 438.6(c)(2)(vii))
A fundamental requirement of SDPs is
that they are payments related to the
delivery of services under the contract.
In the 2016 final rule, we stated how we
believe that actuarially sound payments,
which are required under section
1903(m)(2)(A)(iii) for capitation
payments to MCOs and under part 438
regulations for capitation payments to
risk-based PIHPs and PAHPs, must be
based on the provision of covered
benefits and associated administrative
obligations under the managed care
contract (81 FR 27588). This
requirement that SDPs be tied to the
utilization and delivery of covered
benefits differentiates SDPs from passthrough payments. We described the
differences between pass-through
payments and SDPs in the 2016 final
rule and in the 2017 Pass-Through
Payment Rule, where we noted, that
pass-through payments are not
consistent with our regulatory standards
for actuarially sound rates because they
do not tie provider payments with the
provision of services (81 FR 27587
through 27592, 82 FR 5415).
The current regulations at
§ 438.6(c)(2)(ii)(A) require that States
demonstrate in writing that SDPs that
require prior written approval be based
on the utilization and delivery of
services to Medicaid enrollees covered
under the managed care plan contract.
We have interpreted this requirement to
mean that SDPs must be conditioned
upon the utilization or delivery of
services during the rating period
identified in the preprint for which the
State is seeking written prior approval.
Requiring SDPs to be based on the
utilization and delivery of services is a
fundamental and necessary requirement
for ensuring the fiscal and program
integrity of SDPs, but we believe further
clarification is necessary due to the
variety of payment mechanisms that
States use in their SDP arrangements. In
particular, ensuring that payments are
based on the delivery of services in
SDPs that are fee schedule requirements
described in § 438.6(c)(1)(iii) is
relatively straightforward since fee
schedules explicitly link a rate to each
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code (for example, CPT or HCPCS),
compared to SDPs that are VBP
initiatives described in § 438.6(c)(1)(i)
and (ii). As discussed in further detail
in the section I.B.2.i of this proposed
rule, ensuring that payments in VBP
initiatives are based on the delivery of
services in ways that do not hinder
States’ ability to pursue VBP efforts is
more difficult because, by their nature,
VBP initiatives seek to move away from
paying for volume in favor of paying for
value and performance. We propose
revising § 438.6(c) to address how
different types of SDPs must be based
on utilization and delivery of covered
services; this section discusses these
requirements for fee schedule
arrangements and section I.B.2.i. of this
proposed rule discusses the
requirements for VBP initiatives.
For SDPs that are fee schedule
requirements described in
§ 438.6(c)(1)(iii), the tie to utilization
and delivery of services means that
States require managed care plans to
make payments when a particular
service was delivered during the rating
period for which the SDP was approved.
Thus, the State could not, under our
interpretation of the requirement,
require managed care plans to make
payments for services that were
delivered outside of the approved rating
period. However, in working with
States, we found that this was not
always understood. We therefore
clarified this in SMDL #21–001,95 and
explained that SDPs need to be
conditioned on the delivery and
utilization of services covered under the
managed care plan contract for the
applicable rating period and that
payment cannot be based solely on
historical utilization.
We propose to codify this clarification
in a new § 438.6(c)(2)(vii)(A) for SDPs
described in § 438.6(c)(1)(iii)—that is,
minimum fee schedules, maximum fee
schedules, and uniform increases. As
proposed, § 438.6(c)(2)(vii)(A) would
require that any and all payments made
under the SDP are conditioned on the
utilization and delivery of services
under the managed care plan contract
for the applicable rating period only.
This would preclude States from
making any SDP payment based on
historical or any other basis that is not
tied to the delivery of services to the
rating period itself.
Our proposal also addresses SDPs that
require reconciliation. In SMDL #21–
001,96 we noted that in capitation rate
95 https://www.medicaid.gov/Federal-Policy-
Guidance/Downloads/smd21001.pdf.
96 https://www.medicaid.gov/Federal-PolicyGuidance/Downloads/smd21001.pdf.
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development, States can use historical
data to inform the capitation rates that
will be paid to managed care plans for
services under the rating period, and
this is consistent with § 438.5(b)(1) and
(c). However, in accordance with
current requirements in
§ 438.6(c)(2)(ii)(A), payment to
providers for an SDP must be made
based on the delivery and utilization of
covered services rendered to Medicaid
beneficiaries during the rating period
documented for the approved SDP. We
have reviewed and approved SDPs,
typically SDPs that establish uniform
increases of a specific dollar amount, in
which States require managed care
plans to make interim payments based
on historical utilization and then after
the close of the rating period, reconcile
the payments to actual utilization that
occurred during the rating period
approved in the SDP. For these SDPs,
States will include the SDP in the rate
certification and then once actual
utilization for the current rating year is
known, CMS has also seen in some
instances, States have their actuaries
submit an amendment to adjust the
amount paid to plans (whether through
a separate payment term or an
adjustment to base rates) to account for
this reconciliation. These amendments
typically come near to or after the close
of the rating period and are most
common when the reconciliation would
result in increased costs to the plan
absent the adjustment. As a result, risk
is essentially removed from the
managed care plans participating in the
SDP. We are concerned with this
practice as we believe tying payments in
an SDP, even interim payments, to
utilization from a historical time period
outside of the rating period approved for
the SDP, is inconsistent with
prospective risk-based capitation rates
that are developed for the delivery of
services in the rating period. Further,
rate amendments that are submitted
after the rating period concludes that
adjust the capitation rates retroactively
to reflect actual utilization under the
SDP goes against the risk-based nature
of managed care. To address this, we
propose a new § 438.6(c)(2)(vii)(B)
which would prohibit States from
requiring managed care plans to make
interim payments based on historical
utilization and then to reconcile those
interim payments to utilization and
delivery of services covered under the
contract after the end of the rating
period for which the SDP was originally
approved.
To illustrate our concern and need for
the proposed regulatory requirement,
we share the following example for a
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State that has an SDP approved to
require a uniform increase to be paid for
inpatient hospital services for CY 2020.
During CY 2020, the State’s contracted
managed care plans pay the inpatient
hospital claims at their negotiated rates
for actual utilization and report that
utilization to the State via encounter
data. Concurrently, the State directs its
managed care plans, via the SDP, to
make a separate uniform increase in
payment to the same inpatient hospital
service providers, based on historical
CY 2019 utilization. Under this
example, the increase in January CY
2020 payment for the providers is made
based on January CY 2019 data, the
increase in February CY 2020 payment
is based on February CY 2019 data, and
so forth. This pattern of monthly
payments continues throughout CY
2020. After the rating period ends in
December 2020, and after a claims
runout period that can be as long as 16
months, the State then in mid-CY 2021
or potentially early 2022, reconciles the
amount of CY 2019-based uniform
increase payments to the amount the
payments should be based on CY 2020
claims. The State then requires its
managed care plans to make additional
payments to, or recoup payments from,
the hospitals for under- or over-payment
of the CY 2019-based uniform increase.
In the inpatient hospital uniform
increase example above, the State may
initially account for the SDP in the CY
2020 rate certification and, after the
rating period is over, the State submits
an amendment to their rate certification
to revise the total dollar amount
dedicated to the SDP and the capitation
rates to reflect the SDP provider
payments that were made based on
actual utilization in the CY 2020 rating
period—thereby, making the managed
care plans ‘‘whole’’ and removing risk
from the managed care plans
participating in the SDP. We do not find
these practices consistent with the
nature of risk-based managed care.
Capitation rates must be actuarially
sound as required by section
1903(m)(2)(A)(iii) of the Act 97 and in
§ 438.4. Specifically, § 438.4(a) requires
that actuarially sound capitation rates
are projected to provide for all
reasonable, appropriate, and attainable
costs that are required under the terms
of the contract and for the operation of
the MCO, PIHP, or PAHP for the time
period and the population covered
under the terms of the contract, and
such capitation rates are developed in
97 The actuarial soundness requirements apply
statutorily to MCOs under section 1903(m)(2)(A)(ii)
of the Act and were extended to PIHPs and PAHPs
under our authority in section 1902(a)(4) of the Act
in the 2002 final rule.
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accordance with the requirements
outlined in § 438.4(b). ‘‘Rating Period’’
is defined at § 438.2 as a period of 12
months selected by the State for which
the actuarially sound capitation rates
are developed and documented in the
rate certification submitted to CMS as
required by § 438.7(a). We believe SDPs
that make payments based on
retrospective utilization and include
reconciliations to reflect actual
utilization, while eventually tying final
payment to utilization and delivery of
services during the rating period
approved in the SDP, are contrary to the
nature of risk-based managed care. SDPs
must tie to the utilization and delivery
of services to Medicaid enrollees
covered under the contract for the rating
period approved in the SDP.
We have previously issued
regulations and guidance in response to
payments we found to be inconsistent
with the statute concerning actuarial
soundness. In the 2016 rule we noted
our belief that the statutory requirement
that capitation payments to managed
care plans be actuarially sound requires
that payments under the managed care
contract align with the provision of
services under the contract. We further
noted that based on our review of
capitation rates, we found pass-through
payments being directed to specific
providers that generally were not
directly linked to the delivered services
or the outcomes of those services;
thereby noting that pass-through
payments are not consistent with
actuarially sound rates and do not tie
provider payments with the provision of
services 98 These concerns led CMS to
phase out the ability of States to utilize
pass-through payments as outlined in
§ 438.6(d). We reach a similar
conclusion in our review of SDP
proposals which use reconciliation of
historical to actual utilization; if States
are seeking to remove risk from
managed care plans in connection with
these types of SDPs, it is inconsistent
with the nature of risk-based Medicaid
managed care. As further noted in the
2016 rule, ‘‘[t]he underlying concept of
managed care and actuarial soundness
is that the [S]tate is transferring the risk
of providing services to the MCO and is
paying the MCO an amount that is
reasonable, appropriate, and attainable
compared to the costs associated with
providing the services in a free market.
Inherent in the transfer of risk to the
MCO is the concept that the MCO has
both the ability and the responsibility to
utilize the funding under that contract
98 81
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to manage the contractual requirements
for the delivery of services.’’ 99
States use retrospective
reconciliations even though there are
less administratively burdensome ways
to ensure payment rates for specific
services are at or above a certain level.
States could accomplish this through
the establishment of a minimum fee
schedule, which we propose to define in
§ 438.6(a) as any contract requirement
where the State requires a MCO, PIHP,
or PAHP to pay no less than a certain
amount for a covered service(s). If a
State’s intent is to require that managed
care plans pay an additional amount per
service delivered, States could
accomplish this through the
establishment of a uniform increase,
which we propose to define in § 438.6(a)
as any contract requirement where the
State requires a MCO, PIHP, or PAHP to
pay the same amount (the same dollar
or the same percentage increase) per
covered service(s) in addition to the
rates the managed care plan negotiated
with providers. In addition to being less
administratively burdensome, both
options would provide more clarity to
providers on payment rates and likely
result in more timely payments than a
retrospective reconciliation process.
Both options would also allow States’
actuaries to include the SDPs into the
standard capitation rate development
process using the same utilization
projections used to develop the
underlying capitation rates. States can
require both minimum fee schedules
and uniform increases under current
regulations.
We believe requiring managed care
plans to make interim payments based
on historical utilization and then
reconciling to actual utilization instead
suggests an intent by State to ensure
payment of a specific aggregate amount
to certain providers or, in some cases,
removal of all risk related to these SDPs
from managed care plans. We believe
prohibiting this practice and removing
post-payment reconciliation processes
as we propose in § 438.6(c)(2)(vii)(B)
would alleviate actuarial and oversight
concerns as well as restore program and
fiscal integrity to these kinds of
payment arrangements.
CMS is proposing to prohibit the use
of post-payment reconciliation
processes for SDPs; specifically, that
States establishing fee schedules under
§ 438.6(c)(1)(iii) cannot require that
plans pay providers using a postpayment reconciliation process. It is not
uncommon for States to pair SDPs
requiring plans to pay providers using a
post-payment reconciliation process
99 81
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with a separate payment term described
later in section I.B.2.l. However, postpayment reconciliation process and
separate payment terms are not the
same. Separate payment terms are
payments made to the plan in addition
to the capitation rates to account for any
portion of the cost of complying with
the SDP not already accounted for in the
capitation rates. In contrast, the postpayment reconciliation process that we
are proposing to prohibit here directs
how the plans pay providers. In both
cases, CMS has raised concerns about
the removal of risk from the plan and
their use by some States in ways that are
contrary to the risk-based nature of
Medicaid managed care. However, as
discussed later, while CMS has a strong
preference that SDPs be included as
adjustments to the capitation rates since
that method is most consistent with the
nature of risk-based managed care, we
believe separate payment terms can be
a useful tool for States to be able to
make targeted investments in response
to acute concerns around access to care.
In contrast, we do not see the same kind
of benefit to the Medicaid program in
allowing States to require that plans pay
providers using a post-payment
reconciliation process. We believe that
there are methods for providing
sufficient guardrails around the use of
separate payment terms that lessen the
risks associated with the use of separate
payment terms as we have proposed and
described in section I.B.2.1. of this
proposed rule.
For discussion on the proposed
applicability dates for the proposals
outlined in this section, see section
I.B.2.p. of this proposed rule.
We solicit public comments on our
proposals.
i. Value-Based Payments and Delivery
System Reform Initiatives
(§ 438.6(c)(2)(vi))
We are also proposing several changes
to § 438.6(c) to address how VBP
initiatives, which include value-based
purchasing, delivery system reform, and
performance improvement initiatives as
described in § 438.6(c)(1)(i) and (ii), can
be tied to delivery of services under the
Medicaid managed care contract as well
as to remove barriers that prevent States
from using SDPs to implement these
initiatives. Currently § 438.6(c)(2)(ii)(A)
requires SDPs to be based on the
utilization and delivery of services, so
SDPs that require use of VBP initiatives
must base payment to providers on
utilization and delivery of services.
Further, § 438.6(c)(2)(iii)(A) requires
States to demonstrate in writing that the
SDP will make participation in the VBP
initiative available, using the same
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terms of performance, to a class of
providers providing services under the
contract related to the initiative.
Existing regulations at § 438.6(c)(1)(i)
and (ii) allow States to direct Medicaid
managed care plans to implement valuebased purchasing models with providers
or to participate in delivery system
reform or performance improvement
initiatives; these types of SDPs require
written prior approval from CMS. These
provisions were adopted as exceptions
to the overall prohibition on States
directing the payment arrangements
used by Medicaid managed care plans to
pay for covered services. Since the 2016
rule, States have used SDPs to
strengthen their ability to use their
managed care programs to promote
innovative and cost-effective methods of
delivering care to Medicaid enrollees, to
incent managed care plans to engage in
State activities that promote certain
performance targets, and to identify
strategies for VBP initiatives to link
quality outcomes to provider
reimbursement. As the number of SDPs
for VBP initiatives continues to grow,
we have found that the existing
requirements at § 438.6(c)(2)(iii) can
pose unnecessary barriers to
implementation of these initiatives in
some cases. Revisions to § 438.6(c)
would address such barriers. First, we
propose to redesignate current
paragraph (c)(2)(iii) as paragraph
(c)(2)(vi) with a revision to remove the
phrase ‘‘demonstrate in writing,’’ and
we propose to redesignate current
paragraph (c)(2)(iii)(A) as paragraph
(c)(2)(iv)(A).
In an effort to remove provisions that
are barriers to implementation of VBP
initiatives, add specificity to the types
of arrangements that can be approved
under § 438.6(c), and to strengthen the
link between SDPs that are VBP
initiatives and quality of care, we are
proposing the following changes to the
requirements that are specific to SDPs
that involve VBP initiatives:
(1) Remove the existing requirements
at § 438.6(c)(2)(iii)(C) that currently
prohibit States from setting the amount
or frequency of the plan’s expenditures.
(2) Remove the existing requirements
at § 438.6(c)(2)(iii)(D) that currently
prohibit States from recouping unspent
funds allocated for these SDPs.
(3) Redesignate § 438.6(c)(2)(iii)(B)
with revisions and clarifications to
§ 438.6(c)(2)(vi)(B). The provision
addresses how performance in these
types of arrangements is measured for
participating providers.
(4) Adopt a new § 438.6(c)(2)(vi)(C) to
establish requirements for use of
population-based and condition-based
payments in these types of SDP
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arrangements. As discussed in section
I.B.2.f of this proposed rule, we are
proposing to adopt requirements for
provider payment rates used in SDP
arrangements through revisions to
§ 438.6(c)(2)(iii).
Currently, § 438.6(c)(2)(iii)(C)
prohibits States from setting the amount
or frequency of expenditures in SDPs
that are VBP initiatives. In the 2015
proposed rule,100 we reasoned that
while capitation rates to the managed
care plans would reflect an amount for
incentive payments to providers for
meeting performance targets, the plans
should retain control over the amount
and frequency of payments. We believed
that this approach balanced the need to
have a health plan participate in a
multi-payer or community-wide
initiative, while giving the health plan
a measure of control to participate as an
equal collaborator with other payers and
participants. However, VBP initiatives
often include, by design, specific
payment amounts at specific times. As
States began to design and implement
VBP initiatives, sometimes across
delivery systems or focused on broad
population health goals, many found
that allowing plans to retain such
discretion undermined the State’s
ability to implement meaningful
initiatives with clear, consistent
operational parameters necessary to
drive provider performance
improvement and achieve the goals of
the State’s program. Also, because some
VBP initiatives provide funding to
providers on a bases other than ‘‘per
claim,’’ these payment arrangements
need to be designed and administered in
a way that encourages providers to
commit to meeting performance goals
while trusting that they will receive the
promised funding if they meet the
performance targets. This is especially
true for multi-delivery system
arrangements or arrangements that do
not make payments for long periods of
time, such as annually. Inconsistencies
in administration or payment can
undermine providers’ confidence in the
arrangement. For example, States often
direct their Medicaid managed care
plans to distribute earned performance
improvement payments to providers on
a quarterly basis. Because these types of
payment arrangements affect provider
revenue differently than the usual per
claim payment methodology,
establishing strong parameters and
operational details that define when and
how providers will receive payment is
100 https://www.federalregister.gov/documents/
2015/06/01/2015-12965/medicaid-and-childrenshealth-insurance-program-chip-programsmedicaid-managed-care-chip-delivered.
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critical for robust provider participation.
While allowing States the flexibility to
include the amount and frequency of
payments when designing VBP and
delivery system reform initiatives
removes discretion from managed care
plans, we believe this flexibility is
necessary to ensure that States can
achieve their quality goals and get value
for the dollars and effort that they invest
in these arrangements. Creating
obstacles for States trying to implement
VBP initiatives was not our intent in the
2016 final rule. Our goal then and now
is to incent States to implement
innovative initiatives that reward
quality of care and improved health
outcomes over volume of services. To
accomplish this, we need to refine our
regulations; we propose to remove the
existing text at § 438.6(c)(2)(iii)(C) that
prohibits States from setting the amount
and frequency of payment. We believe
this would enable States to design more
effective VBP initiatives using more
robust quality measures to help ensure
provider uptake, boost providers’
confidence in the efficiency and
effectiveness of the arrangement, and
enable States to use VBP initiatives to
achieve critical program goals.
Currently, § 438.6(c)(2)(iii)(D)
prohibits States from recouping any
unspent funds allocated for SDP
arrangements from managed care plans
when the SDP arrangement is for VBP,
delivery system reform, or performance
improvement initiatives. In the 2015
proposed rule, we explained that
because funds associated with delivery
system reform or performance initiatives
are part of the capitation payment, any
unspent funds would remain with the
MCO, PIHP, or PAHP. We believed this
was important to ensure that the SDPs
made to providers were associated with
a value relative to innovation and
Statewide reform goals and not simply
an avenue for States to provide funding
increases to specific providers.
However, allowing managed care plans
to retain unspent funds when providers
fail to achieve performance targets can
create perverse incentives for States and
managed care plans. States have
described to us that they are often not
incentivized to establish VBP
arrangements with ambitious
performance or quality targets if those
arrangements result in managed care
plans profiting from weak provider
performance. Although States attempt to
balance setting performance targets high
enough to improve care quality and
health outcomes but not so high that
providers are discouraged from
participating or so low that they do not
result in improved quality or outcomes,
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many States struggle due to of lack
experience and robust data. And
unfortunately, failed attempts to
implement VBP arrangements
discourage States, plans, and providers
from trying to use the arrangements
again. It was never our intent to
discourage States from adopting
innovative VBP initiatives, so we seek to
address the unintended consequence
created in the 2016 final rule by
proposing to remove the regulation text
at § 438.6(c)(2)(iii)(D) that prohibits
States from recouping unspent funds
from the plans. We believe that
removing this prohibition could enable
States to reinvest these unspent funds to
further promote VBP and delivery
system innovation.
To expand the types of VBP initiatives
that would be allowed under
§ 438.6(c)(1)(i) and (ii) and ensure a
focus on value over volume, we are also
proposing additional revisions in
§ 438.6(c)(2)(vi) to distinguish between
performance-based payments and the
use of proposed population-based or
condition-based payments to providers.
The existing regulations at
§ 438.6(c)(1)(i) and (ii) were intended
both to incent State activities that
promote certain performance targets as
well as to facilitate and support delivery
system reform initiatives within the
managed care environment to improve
health care outcomes. We recognize that
certain types of multi-payer or
Medicaid-specific initiatives, such as
patient-centered medical homes
(PCMH), broad-based provider health
information exchange projects, and
delivery system reform projects to
improve access to services, among
others, may not lend themselves to
being conditioned upon provider
performance during the rating period.101
Instead, these arrangements are
conditioned upon other factors, such as
the volume and characteristics of a
provider’s attributed population of
patients or upon meeting a total cost of
care (TCOC) benchmark, for example,
through the provision of intense case
management resulting in a reduction of
chronic disease. Due to the diversity of
VBP initiatives, we believe that the
existing language at § 438.6(c)(2)(iii)(B),
which requires that all SDPs that direct
plan expenditures under § 438.6(c)(1)(i)
and (ii) must use a common set of
performance measures across all of the
payers and providers, cannot be broadly
applied to arrangements or initiatives
under § 438.6(c)(1)(i) and (ii) that do not
101 https://hcp-lan.org/workproducts/apmframework-onepager.pdf.
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measure specific provider performance
measures.
We believe the best way to address
the limitations in current regulation text
is to specify different requirements for
VBP initiatives that condition payment
upon performance from ones that are
population or condition-based.
Therefore, we propose to use new
§ 438.6(c)(2)(vi)(B) for requirements for
SDPs that condition payment on
performance. We are also proposing to
adopt additional requirements in
addition to redesignating the provision
currently at § 438.6(c)(2)(iii)(B) to newly
proposed § 438.6(c)(2)(vi)(B)(2).
Additionally, we are proposing new
requirements at new (c)(2)(vi)(B)(1) and
(3) through (5) that are clarifications or
extensions of the current requirement
that SDPs use a common set of
performance metrics.
We further propose to add new
§ 438.6(c)(2)(vi)(C) to describe the
requirements for SDPs that are
population-based payments and
condition-based payments.
Performance-Based Payments. Under
current § 438.6(c)(2)(ii)(A), SDPs that
direct the MCO’s, PIHP’s, or PAHP’s
expenditures under paragraphs (c)(1)(i)
and (ii) must be based on the utilization
and delivery of services. Therefore, we
have required that SDPs that are VBP
initiatives be based on performance tied
to the delivery of covered services to
Medicaid beneficiaries covered under
the Medicaid managed care contract for
the rating period. This means that we
have not allowed these types of SDPs to
be based on ‘‘pay-for-reporting’’ because
the act of reporting, alone, is an
administrative activity and not a
covered service. Instead, when States
seek to design SDPs that pay providers
for administrative activities rather than
provider performance, we have
encouraged States to use provider
reporting or participation in learning
collaboratives as a condition of provider
eligibility for the SDPs and then tie
payment under the SDP to utilization
under § 438.6(c)(1)(iii). At
§ 438.6(c)(2)(vi)(B)(1), we propose to
codify our interpretation of this policy
by requiring that payments to providers
under SDPs that are based on
performance not be conditioned upon
administrative activities, such as the
reporting of data, nor upon the
participation in learning collaboratives
or similar administrative activities. The
proposed regulation explicitly states our
policy so that States have a clear
understanding of how to design their
SDPs appropriately. We recognize and
understand the importance of
establishing provider reporting
requirements, learning collaboratives,
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and similar activities to help further
States’ goals for performance and
quality improvement and want to
support these activities; however, while
these activities can be used as eligibility
criteria for the provider class receiving
payments, they cannot be the basis for
receiving payment from the Medicaid
managed care plan under an SDP
described in § 438.6(c)(1)(i) or (ii) that is
based on performance.
Currently, our policy is that the
performance measurement period for
SDPs that condition payment based
upon performance must overlap with
the rating period in which the payment
for the SDP is made. However, we have
found that States frequently experience
delays in obtaining performance-based
data due to claims run out time and the
time needed for data analyses and
validation of the data and the results.
All of this can make it difficult, if not
impossible, to comply with this
requirement. Therefore, we propose to
permit States to use a performance
measurement period that precedes the
start of the rating period in which
payment is delivered by up to 12
months. Under this aspect of our
proposal, States would be able to
condition payment on performance
measure data from time periods up to 12
months prior to the start of the rating
period in which the SDP is paid to
providers. We believe that this
flexibility would allow States adequate
time to collect and analyze performance
data for use in the payment arrangement
and may incentivize States to adopt
more VBP initiatives. We solicit
comment on whether 12 months is an
appropriate time period to allow for
claims runout and data analysis, or if
the time period that the performance
period may precede the rating period
should be limited to 6 months or
extended to 18 or 24 months, or if the
performance period should remain
consistent with the rating period. We
also propose that the performance
measurement period must not exceed
the length of the rating period. We
believe this would make it clear to
States that although we propose to
extend the length of time between
provider performance and payment for
administrative simplicity, we are not
extending the performance
measurement time. Finally, we are also
proposing that all payments would need
to be documented in the rate
certification for the rating period in
which the payment is delivered. We
also believe identifying which rating
period the payments should be reflected
in is important since up to 2 rating
periods may be involved between
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performance and payment, and we want
States to document these payments
consistently. Specifically, we propose,
at § 438.6(c)(2)(vi)(B)(3), that a payment
arrangement that is based on
performance must define and use a
performance period that must not
exceed the length of the rating period
and must not precede the start of the
rating period in which the payment is
delivered by more than 12 months, and
all payments must be documented in
the rate certification for the rating
period in which the payment is
delivered.
In a December 2020 report,102 the OIG
found that a quality improvement
incentive SDP implemented in one State
resulted in incentive payments paid to
providers whose performance declined
during the measurement period. Other
interested parties, such as MACPAC,
have noted concerns with performance
improvement SDPs that continue even
when there has been a decline in quality
or access. In alignment with our
proposed evaluation policies at
§ 438.6(c)(2)(iv) (see section I.B.2.j. of
this proposed rule) that seek to better
monitor the impact of SDPs on quality
and access to care, and in an effort to
establish guardrails against payment for
declining performance in VBP SDPs, we
propose to add § 438.6(c)(2)(vi)(B)(4)
and (5). Measurable performance targets
that demonstrate performance relative to
a baseline allow States (and CMS) to
assess whether or not a provider’s
performance has improved. Therefore,
at § 438.6(c)(2)(vi)(B)(4), we propose to
require that all SDPs that condition
payment on performance include a
baseline statistic for all metrics that are
used to measure the performance that is
the basis for payment from the plan to
the provider; these are the metrics
(including, per proposed paragraph
(c)(2)(iv)(A)(2), at least one performance
measure, as that term is proposed to be
defined in § 438.6(a)) that are specified
by the States in order to comply with
proposed § 438.6(c)(2)(vi)(B)(2). At
§ 438.6(c)(2)(vi)(B)(5), we propose to
require that all SDPs that condition
payment on performance use
measurable performance targets, which
are attributable to the performance by
the providers in delivering services to
enrollees in each of the State’s managed
care program(s) to which the payment
arrangement applies, that demonstrate
improvement over baseline data on all
102 U.S. Department of Health and Human
Services Office of the Inspector General, ‘‘Aspects
of Texas’ Quality Incentive Payment Program Raise
Questions About Its Ability To Promote Economy
and Efficiency in the Medicaid Program,’’ A–06–
18–07001, December 21, 2020, available at https://
oig.hhs.gov/oas/reports/region6/61807001.asp.
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metrics selected in
§ 438.6(c)(2)(vi)(B)(2). We believe that
these proposals would be consistent
with how quality improvement is
usually measured as well as be
responsive to oversight bodies and help
promote economy and efficiency in
Medicaid managed care.
Population-Based Payments and
Condition-Based Payments. As
discussed previously in this preamble
section, States often adopt VBP
initiatives that are intended to further
goals of improved population health
and better care at lower cost. We
support these efforts and encourage the
use of methodologies or approaches to
provider reimbursement that prioritize
achieving improved health outcomes
over volume of services. Therefore, we
propose to add new § 438.6(c)(2)(vi)(C)
to establish regulatory pathways for
approval of VBP initiatives that may not
be conditioned upon specific measures
of performance.
We propose to define a ‘‘populationbased payment’’ at § 438.6(a) as a
prospective payment for a defined
Medicaid service(s) for a population of
Medicaid managed care enrollees
covered under the contract attributed to
a specific provider or provider group.
We propose to define a ‘‘conditionbased payment’’ as a prospective
payment for a defined set of Medicaid
service(s), that are tied to a specific
condition and delivered to Medicaid
managed care enrollees. One example of
a population-based payment would be
an SDP that is a primary care medical
home (PCMH) and directs managed care
plans to pay prospective per member
per month (PMPM) payments for care
management to primary care providers,
where care management is the service
being delivered under the contract and
covered by the PMPM. An attributed
population could also be conditionbased. For example, States could direct
managed care plans to pay a provider or
provider group a PMPM for Medicaid
enrollees with a specific condition
when the enrollee is attributed to the
provider or provider group for treatment
for that condition.
At § 438.6(c)(2)(vi)(C)(1), we propose
to require that population-based and
condition-based payments be
conditioned upon either the delivery by
the provider of one or more specified
Medicaid covered service(s) during the
rating period or the attribution to the
provider of a covered enrollee for the
rating period for treatment. This
proposed requirement aligns with the
requirement, currently at
§ 438.6(c)(2)(ii)(A), that SDP
arrangements base payments to
providers on utilization and delivery of
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28137
services under the Medicaid managed
care contract. States, consistent with
1903(m)(2)(A)(xi), § 438.242(d), and
438.818, must collect, maintain, and
submit to T–MSIS encounter data
showing that covered service(s) have
been delivered to the enrollees
attributed to a provider that receives the
population-based payment. Further, if
the payment is conditioned upon the
attribution of a covered enrollee to a
provider, we propose
§ 438.6(c)(2)(vi)(C)(2) to require that the
attribution methodology uses data that
are no older than the 3 most recent and
complete years of data; seeks to preserve
existing provider-enrollee relationships;
accounts for enrollee preference in
choice of provider; and describes when
patient panels are attributed, how
frequently they are updated, and how
those updates are communicated to
providers.
We have seen States submit proposals
for VBP initiatives that include
prospective PMPM population-based
payments with no direct tie to value or
quality of care and paid in addition to
the contractually negotiated rate.
Because population-based payments
should promote higher quality and
coordination of care to result in
improved health outcomes, we believe it
is imperative that these type of PMPM
payments are used to ensure that
enrollees are receiving higher quality
and coordinated services to increase the
likelihood of enrollees experiencing
better outcomes. Therefore, we propose
to add § 438.6(c)(2)(vi)(C)(3) to require
that population-based payments and
condition-based payments replace the
negotiated rate between a plan and
providers for the Medicaid covered
service(s) being delivered as a part of
the SDP to prevent any duplicate
payment(s) for the same service. Also, at
§ 438.6(c)(2)(vi)(C)(2), we propose to
add a requirement that prevents
payments from being made in addition
to any other payments made by plans to
the same provider on behalf of the same
enrollee for the same services included
in the population- or condition-based
payment. We believe that the
requirements in paragraph
(c)(2)(vi)(C)(2) would prevent States
from implementing SDPs under
§ 438.6(c)(2)(vi)(C) that are PMPM addon payments made in addition to
negotiated rates with no further tie to
quality or value.
We recognize the importance of
providing a regulatory pathway for
States to implement SDPs that are VBP
initiatives designed to promote higher
quality care in more effective and
efficient ways at a lower cost. Because
quality of care and provider
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performance are integral and inherent to
all types of VBP initiatives, we believe
that SDPs under proposed
§ 438.6(c)(2)(vi)(C) that are designed to
include population-based or conditionbased payments must also include in
their design and evaluation at least one
performance measure and set the target
for such a measure to demonstrate
improvement over baseline at the
provider class level for the provider
class receiving the payment. As such,
we propose new § 438.6(c)(2)(vi)(C)(4) to
require that States include at least one
performance measure that measures
performance at the provider class level
as a part of the evaluation plan outlined
in proposed § 438.6(c)(2)(iv). We are
also proposing that States would be
required to set the target for such a
performance measure to demonstrate
improvement over baseline. We believe
that this balances the need to provide
States the flexibility to design VBP
initiatives to meet their population
health and other value-based care goals,
while providing accountability by
monitoring the effect of the initiatives
on the performance of the provider class
and the subsequent health outcomes of
the enrollees.
Approval Period. In the 2020
Medicaid managed care rule, we
finalized a revision to § 438.6(c)(2)(i)
allowing that SDPs are VBP initiatives
as defined in § 438.6(c)(1)(i) and (ii)
meet additional criteria described in
§ 438.6(c)(3)(i)(A) through (C) would be
eligible for multi-year approval if
requested. Because of the tie to the
managed care quality strategy, which in
§ 438.340 is required to be updated at
least once every 3 years, CMS has never
granted written prior approval of an
SDP for more than 3 years. We are
proposing to modify § 438.6(c)(3)(i) to
add that a multi-year written prior
approval may be for of up to three rating
periods to codify our existing policy.
Requiring States to renew multi-year
SDPs every 3 years will allow us to
monitor changes and ensure that SDPs
remains aligned with States’ most
current managed care quality strategy.
We are also proposing minor revisions
in paragraphs (c)(3)(i)(A) through (C) to
use the term ‘‘State directed payment’’
as appropriate and to revise paragraph
(c)(3)(ii) to specify it is about written
prior approvals. Finally, we are
proposing to redesignate paragraph
(c)(2)(F) to new paragraph (c)(3)(iii) to
explicitly provide that State directed
payments are not automatically
renewed.
For discussion on the proposed
applicability dates for the proposals
outlined in this section, see section
I.B.2.p. of this proposed rule.
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We solicit public comments on these
proposals.
j. Quality and Evaluation
(§ 438.6(c)(2)(ii)(D) and (F), (c)(2)(iv)
and (v), and (c)(7))
We are proposing several changes to
the SDP regulations in § 438.6(c) to
support more robust quality
improvement and evaluation. Existing
regulations at § 438.6(c)(2)(ii)(C) and (D)
specify that to receive written prior
approval, States must demonstrate in
writing, amongst other requirements,
that the State expects the SDP to
advance at least one of the goals and
objectives in the State’s managed care
quality strategy and has an evaluation
plan that measures the degree to which
the SDP advances the identified goals
and objectives. We issued guidance in
November 2017 103 that provided further
guidance on what evaluation plans
should generally include: the
identification of performance criteria
which can be used to assess progress on
the specified goal(s) and objective(s);
baseline data for performance
measure(s); and improvement targets for
performance measure(s).
In order to monitor the extent to
which an SDP advances the identified
goals and objectives in a State’s
managed care quality strategy, we
request that States submit their SDP
evaluation results from prior rating
periods to aid our review of preprint
submissions that are renewals of an
existing SDP. If an SDP proposal meets
regulatory requirements but the State is
unable to provide the requested
evaluation results, we will usually
approve a renewal of the SDP with a
‘‘condition of concurrence’’ that the
State submit evaluation results with the
following year’s preprint submission for
renewal of the SDP for the following
rating period. For example, one
common condition of concurrence for
year two preprints is the provision of
SDP evaluation results data for year one
of the SDP with the year three preprint
submission.
In 2021, CMS conducted an internal
analysis to assess the effectiveness of
SDP evaluation plans in measuring
progress toward States’ managed care
quality strategy goals and objectives and
whether SDP evaluation findings
provided us with sufficient information
to analyze whether an SDP facilitated
quality improvement. We analyzed data
from 228 renewal preprints submitted
by 33 States between April 2018 and
February 2021. Over half (63 percent) of
the evaluation plans submitted were
103 https://www.medicaid.gov/federal-policyguidance/downloads/cib11022017.pdf.
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incomplete, and only 43 percent of the
renewal preprints included any
evaluation results. Our analysis also
found only a 35 percent compliance rate
with conditions of concurrence
requesting States submit SDP evaluation
results with the preprint for the
following rating period. Our policy
goals in this area are frustrated by the
lack of a regulation requiring
submission of these evaluation results.
By adopting requirements for
submission of evaluation plans and
reports, we intend to increase
compliance and improve our oversight
in this area.
As the volume of SDP preprint
submissions and total dollars flowing
through SDPs continues to increase, we
recognize the importance of ensuring
that SDPs are contributing to Medicaid
quality goals and objectives, and
recognize that meaningful evaluation
results are critical for ensuring that
these payments further improvements in
quality of care. Moreover, consistent
submission of evaluation results is
important for transparency and for
responsiveness to oversight bodies.
Consistent with our internal findings,
other entities, including MACPAC 104
and GAO,105 have noted concerns about
the level of detail and quality of SDP
evaluations. In MACPAC’s June 2022
Report to Congress, the Commission
noted concern about the lack of
availability of information on evaluation
results for SDPs, even when the
arrangements had been renewed
multiple times. The report also noted
that examples of when evaluation
results showed a decline in quality or
access but the SDPs were renewed
without changes. MACPAC
recommended in its report that CMS
require more rigorous evaluation
requirements for SDPs, particularly for
arrangements that substantially increase
provider payments above Medicaid FFS
reimbursement. The report also suggests
that CMS provide written guidance on
the types of measures that States should
use to evaluate progress towards
meeting quality and access goals and
noted that we should clarify the extent
to which evaluation results are used to
inform approval and renewal decisions.
We are proposing a number of
regulatory changes to enhance CMS’s
104 Medicaid and CHIP Payment and Access
Commission, ‘‘Oversight of Managed Care Directed
Payments,’’ June 2022, available at https://
www.macpac.gov/wp-content/uploads/2022/06/
Chapter-2-Oversight-of-Managed-Care-DirectedPayments-1.pdf.
105 U.S. Government Accountability Office,
‘‘Medicaid: State Directed Payments in Managed
Care,’’ June 28, 2022, available at https://
www.gao.gov/assets/gao-22-105731.pdf.
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ability to collect evaluations of SDPs
and enhance the level of detail
described in the evaluation. CMS’ intent
is to shine a spotlight on SDP
evaluations and use evaluation results
in determining future approvals of State
directed payments. CMS also plans to
issue additional technical assistance on
this subject as well to assist States in the
development of evaluation plans in
alignment with the proposed regulatory
requirements and preparing the
subsequent evaluation reports.
In an effort to strengthen reporting
and to better monitor the impact of
SDPs on quality and access to care, we
propose at § 438.6(c)(2)(iv) that the State
must submit an evaluation plan for each
SDP that requires written prior approval
that includes four specific elements. We
specify that our proposal is to establish
minimum content requirements for SDP
evaluation plans but is not intended to
limit States in evaluating their SDP
arrangements. Currently,
§ 438.6(c)(2)(ii)(D) requires that States
develop an evaluation plan that
measures the degree to which the
arrangement advances at least one of the
goals and objectives in the State’s
managed care quality strategy (which is
required by § 438.340).
We propose at § 438.6(c)(2)(iv)(A) that
the evaluation plan must identify at
least two metrics that would be used to
measure the effectiveness of the
payment arrangement in advancing the
identified goal(s) and objective(s) from
the State’s managed care quality strategy
on an annual basis. In addition,
proposed paragraph (c)(2)(vi)(C)(4)
further specifies that at least one of
those metrics must measure
performance at the provider class level
for SDPs that are population- or
condition-based payments. Under
§ 438.6(c)(2)(iv)(A)(1), we propose that
the metrics must be specific to the SDP
and attributable to the performance by
the providers for enrollees in all of the
State’s managed care program(s) to
which the SDP applies, when
practicable and relevant. We propose
the standard ‘‘when practicable and
relevant’’ to allow flexibility to account
for situations in which contract or
program level specificity may be either
impossible to obtain or may be
ineffective in measuring the identified
quality goal(s) and objective(s). For
example, States may implement a
quality improvement initiative in both
the Medicaid FFS program and
Medicaid managed care program(s), but
measuring the impact of that initiative
on each program separately would not
produce valid results due to the small
sample sizes. Proposing this flexibility
would allow States to produce an
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evaluation inclusive of both Medicaid
managed care and FFS data and
comprised of measures relevant to the
approved SDP to demonstrate the effect
the SDP arrangement is having on
advancing the State’s overall quality
goals.
We propose at § 438.6(c)(2)(iv)(A)(2)
to require that at least one of the
selected metrics must be a performance
measure, for which we propose a
definition in § 438.6(a) as described in
section I.B.2.i. of this proposed rule. We
currently allow, and would continue to
allow, States to select a metric with a
goal of maintaining access to care when
that is the goal of the SDP. While access
metrics provide valuable information,
they do not measure service delivery,
quality of care, or outcomes, and they
do not provide insight into the impact
that these payment arrangements have
on the quality of care delivered to
Medicaid enrollees. Therefore, if a State
elects to choose a metric that measures
maintenance of access, our proposal
would require States to choose at least
one additional performance metric.
Because we recognize that performance
is a broad term and that the approach to
evaluating quality in healthcare is
evolving, and because we understand
the importance of preserving States’
flexibility to identify performance
measure(s) that are most appropriate for
evaluating the specific SDP, we are not
proposing additional requirements for
the other minimum metric so as not to
preclude innovation. However, we
would strongly recommend that States
use existing measure sets which are in
wide use across Medicaid and CHIP,
including the Medicaid and CHIP Child
and Adult Core Sets 106 and the Home
and Community-Based Services Quality
Measure Set,107 to facilitate alignment
and reduce administrative burden. In
some cases, these existing measures may
not be the most appropriate choice for
States’ Medicaid managed care goals;
therefore, we will issue subregulatory
guidance to provide best practices and
recommendations for choosing
appropriate performance measures
when not using existing measure sets.
Concerns around access to primary
care, maternal health, and behavioral
health have been raised nationally. The
current administration considers
increasing access to care for these
106 Medicaid and CHIP Child Core Set (https://
www.medicaid.gov/medicaid/quality-of-care/
performance-measurement/child-core-set/
index.html), the Medicaid Adult Core Set (https://
www.medicaid.gov/medicaid/quality-of-care/
performance-measurement/adult-core-set/
index.html).
107 https://www.medicaid.gov/federal-policyguidance/downloads/smd22003.pdf.
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services to be a national priority. We
encourage States to implement SDPs for
these services and providers to improve
access. We also encourage States to
include measures that focus on primary
care and behavioral health in their
evaluation plans when relevant. This
could include using existing measures
from the Medicaid and CHIP Child and
Adult Core Sets 108 or other
standardized measure sets. CMS also
expects that States consider examining
parity in rates for primary care and
behavioral health compared to other
services, such as inpatient and
outpatient hospital services, as part of
their evaluation of SDPs.
It is crucial to monitor and evaluate
the impact of SDP implementation, and
as such we propose at
§ 438.6(c)(2)(iv)(B) to require States to
include baseline performance statistics
for all metrics that would be used in the
evaluation since this data must be
established in order to monitor changes
in performance during the SDP
performance period. We believe this
proposal is particularly necessary since
we found in our internal study that,
among the SDP evaluation plan
elements, a baseline statistic(s) was the
most commonly missing element. We
propose the requirements at
§ 438.6(c)(2)(iv)(B) in an effort to ensure
that States’ evaluation plans produce
reliable results throughout the entirety
of the SDP’s implementation.
Measurable SDP evaluation
performance targets that demonstrate
performance relative to the baseline
measurement allow States to determine
whether the payment arrangement is
having the intended effect and helping
a State make progress toward its quality
goals. Our internal analysis showed that
nearly 20 percent of performance
measures selected by States were not
specific or measurable. Therefore, at
§ 438.6(c)(2)(iv)(C), we also propose to
require that States include measurable
performance targets relative to the
baseline statistic for each of the selected
measures in their evaluation plan.
Overall, we believe that the proposed
regulations at § 438.6(c)(2)(iv) would
ensure that States collect and use
stronger data for developing and
evaluating payment arrangements to
meet the goals of their Medicaid
programs and would also be responsive
to recommendations for more clarity for
SDP evaluation plans. However, we
108 Medicaid and CHIP Child Core Set (https://
www.medicaid.gov/medicaid/quality-of-care/
performance-measurement/child-core-set/
index.html), the Medicaid Adult Core Set (https://
www.medicaid.gov/medicaid/quality-of-care/
performance-measurement/adult-core-set/
index.html).
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recognize and share the concerns raised
by oversight bodies regarding the
limited availability of SDP evaluation
results for use in internal and external
monitoring of the effect of SDPs on
quality of care. While we ask States for
evaluation results as part of the review
process for SDP renewals, current
regulations do not explicitly require
submission of completed evaluation
reports and results or use by CMS of
prior evaluation reports and results in
reviewing current SDPs for renewal or
new SDPs. As a result, because most
States do not comply with our request
for evaluation data, we are proposing to
revise § 438.6(c)(2) to ensure that SDPs
further the goals and objectives
identified in the State’s managed care
quality strategy. We propose at
§ 438.6(c)(2)(iv)(D) that States must
provide commitment to submit an
evaluation report in accordance with
proposed § 438.6(c)(2)(v), which is
discussed in the next paragraph of this
section, if the final State directed
payment cost percentage exceeds 1.5
percent.
Finally, we are proposing to amend
§ 438.6(c)(2)(ii)(D) to further require the
evaluation plan include all the elements
outlined in paragraph (c)(2)(iv). These
proposed changes in § 438.6(c)(2)(ii)(D)
and the new proposed requirements in
§ 438.6(c)(2)(iv) would further identify
the necessary components of a State’s
evaluation plans for SDPs and make
clear that we have the authority to
disapprove proposed SDPs if States fail
to provide in writing evaluation plans
for their SDPs that comply with these
regulatory requirements.
Section 1902(a)(6) of the Act requires
that States provide reports, in such form
and containing such information, as the
Secretary may from time to time require.
Our proposal to add new § 438.6(c)(2)(v)
to require that States submit to CMS, for
specified types of SDPs that have a final
State directed payment cost percentage
that exceeds 1.5 percent, an evaluation
report using the evaluation plan the
State outlined under proposed
§ 438.6(c)(2)(iv). As proposed in
§ 438.6(c)(2)(v), the proposed evaluation
reporting requirement is limited to
States with SDPs that require prior
approval. We recognize that submitting
an evaluation report would impose
some additional burden on States, so we
propose this risk-based approach to
identify when an evaluation report must
be submitted to CMS based on the
actual total amount that is paid as a
separate payment term described in
§ 438.6(c)(6) or portion of the actual
total portion of capitation payments
attributable to the SDP, as a percentage
of the State’s total Medicaid managed
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care program costs for each managed
care program. This approach would
allow States and CMS to focus resources
on payment arrangements with the
highest financial risk. We have selected
the 1.5 percent as it aligns with existing
Medicaid managed care policy for when
rate amendments are necessary (often
referred to as a de minimis threshold or
de minimis changes) and with proposed
policies for in lieu of services (see
section I.B.3. of this proposed rule).
We propose to define ‘‘final State
directed payment cost percentage’’ in
§ 438.6(a) as the annual amount
calculated, in accordance with
paragraph (c)(7)(iii) of this section, for
each State directed payment and each
managed care program. In
§ 438.6(c)(7)(iii)(A), we propose for
SDPs requiring prior approval that the
final SDP cost percentage numerator be
calculated as the portion of the total
capitation payments that is attributable
to the State directed payment and,
actual total amount that is paid as a
separate payment term described in
§ 438.6(c)(6), for each managed care
program. In § 438.6(c)(7)(iii)(B), we
propose the final SDP cost percentage
denominator be calculated as the actual
total capitation payments, defined at
§ 438.2, for each managed care program,
including all State directed payments in
effect under § 438.6(c) and pass-through
payments in effect under § 438.6(d), and
the actual total amount of State directed
payments that are paid as a separate
payment term as described in paragraph
(c)(6). To calculate the numerator for a
minimum or maximum fee schedule
type of SDP that is incorporated into
capitation rates as an adjustment to base
capitation rates, an actuary should
calculate the absolute change that the
SDP has on base capitation rates. Over
time, as the SDP is reflected in the base
data and incorporated into base
capitation rates, it is possible that the
absolute effect may decrease or no
longer be apparent, and the numerator
may decrease to zero. We solicit
comment on whether the numerator for
a minimum or maximum fee schedule
SDP that is incorporated into capitation
rates as an adjustment to base capitation
rates should be calculated in a different
manner (for example, estimating a
portion of the capitation rates resulting
from the SDP). We do not believe that
it is necessary to propose regulation text
to codify this approach as we intend to
issue additional guidance in the
Medicaid Managed Care Rate
Development Guide in accordance with
§ 438.7(e). We also solicit comment on
whether we should codify this in
regulation text. We believe this
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proposed numerator and denominator
would provide an accurate
measurement of the final expenditures
associated with a SDP and total program
costs in each managed care program in
a risk-based contract.
We believe the final SDP cost
percentage should be measured
distinctly for each managed care
program and SDP, as reflected in the
definition proposed for this term. This
is appropriate because capitation rates
are typically developed by program,
SDPs may vary by program, and each
managed care program may include
differing populations, benefits,
geographic areas, delivery models, or
managed care plan types. For example,
one State may have a behavioral health
program that covers care to most
Medicaid beneficiaries through PIHPs, a
physical health program that covers
physical health care to children and
pregnant women through MCOs, and a
program that covers physical health and
MLTSS to adults with a disability
through MCOs. Another State may have
several different managed care programs
that serve similar populations and
provide similar benefits through MCOs,
but the delivery model and geographic
areas served by the managed care
programs vary. We addressed managed
care program variability within the 2016
final rule when we noted that ‘‘This
clarification in the regulatory text to
reference ‘‘managed care program’’ in
the regulatory text is to recognize that
States may have more than one
Medicaid managed care program—for
example physical health and behavioral
health . . .’’ (81 FR 27571). Therefore,
we believe it would be contrary to our
intent if States were to develop a final
SDP cost percentage by aggregating data
from more than one managed care
program since that would be
inconsistent with rate development, the
unique elements of separate managed
care programs, and the SDPs that vary
by managed care program. We note here
that we intend to use this application of
managed care program in other parts of
this section of this proposed rule,
including, but not limited to, the
discussion of calculating the total
payment rate in section I.B.2.f. of this
proposed rule, measurement of
performance for certain VBP
arrangements discussed in section
I.B.2.i. of this proposed rule and
separate payment terms in section
I.B.2.i. of this proposed rule.
With § 438.6(c)(7)(i), we propose that
the final State directed payment cost
percentage be calculated on an annual
basis and recalculated annually to
ensure consistent application across all
States and managed care programs. To
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ensure that final State directed payment
cost percentage would be developed in
a consistent manner with how the State
directed payment costs would be
included in rate development, we
propose at § 438.6(c)(7)(ii) to require
that the final SDP cost percentage would
have to be certified by an actuary and
developed in a reasonable and
appropriate manner consistent with
generally accepted actuarial principles
and practices. An ‘‘actuary’’ is defined
in § 438.2 as an individual who meets
the qualification standards established
by the American Academy of Actuaries
for an actuary and follows the practice
standards established by the Actuarial
Standards Board, and who is acting on
behalf of the State to develop and certify
capitation rates.
Although all States would be required
to develop and document evaluation
plans in compliance with the provisions
proposed in § 438.6(c)(2)(iv), the
proposed regulation at § 438.6(c)(2)(v)
requires submission of the evaluation
report for an SDP based on whether the
SDP results in a final SDP cost
percentage greater than 1.5 percent. In
recognition that the final SDP cost
percentage report represents additional
State burden and that many States may
choose to evaluate their SDPs regardless
of the final SDP cost percentage, we
propose § 438.6(c)(7) which requires
States to submit the final SDP cost
percentage report, only if a State wishes
to demonstrate that it is below 1.5
percent. With this proposed reporting
requirement, States would be required
to provide the final SDP cost percentage
report to demonstrate that an SDP is
exempt from the proposed evaluation
report requirement. For SDP
arrangements that do not exceed the
threshold, States would not be required
to submit evaluation results under
proposed new paragraph
§ 438.6(c)(2)(v), but we would encourage
States to monitor the evaluation results
of all of their SDPs. We recognize that
in order to monitor the 1.5 percent
threshold, we would need a reporting
mechanism by which States would be
required to calculate and provide the
final SDP cost percentage to CMS.
Therefore, we propose a requirement (at
new § 438.6(c)(7)(iv)) that the State
submit the final State directed payment
cost percentage annually to CMS for
review, when the final State directed
payment cost percentage does not
exceed 1.5 percent and the State has not
voluntarily submitted the evaluation
report, as a separate report concurrent
with the rate certification submission
required in § 438.7(a) no later than 2
years after the completion of each 12-
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month rating period that included a
State directed payment. We believe that
it is appropriate for States’ actuaries to
develop a separate report to document
that the final State directed payment
cost percentage does not exceed 1.5
percent, rather than including it in a
rate certification, because the final State
directed payment cost percentage may
require alternate data compared to the
base data that were used for prospective
rate development, given the timing of
base data requirements as outlined in
§ 438.5(c)(2). We note that this proposal
is similar to the concurrent submission
for the proposed MLR reporting at
§ 438.74 and proposed ILOS projected
and final cost percentage reporting at
§ 438.16(c). We considered proposing
that States submit the final SDP report
to CMS upon completion of the report,
separately and apart from the rate
certification. However, we believe there
should be consistency across States for
when this report is submitted to CMS
for review, and we believe receiving this
report and the rate certification at the
same time would enable CMS to review
them concurrently.
As the proposed denominator for the
final SDP cost percentage would be
based on the actual total capitation
payments and the actual total State
directed payments paid as a separate
payment term (see section I.B.2.l. of this
proposed rule for details on this
proposal for separate payment terms)
paid by States to managed care plans,
we recognize that calculating the final
SDP cost percentage would take States
and actuaries some time. For example,
changes to the eligibility file and revised
rate certifications for rate amendments
may impact the final capitation
payments that are a component of the
calculation. Given these factors, we
believe that 2 years is an adequate
amount of time to accurately perform
the calculation. Under this proposal, for
example, the final SDP cost percentage
report for a managed care program that
uses a calendar year 2024 rating period
would be submitted to CMS with the
calendar year 2027 rate certification.
For the evaluation reports, we
propose to adopt three requirements in
§ 438.6 (c)(2)(v)(A). First, in
§ 438.6(c)(2)(v)(A)(1), we propose that
evaluation reports must include all of
the elements approved in the evaluation
plan required in § 438.6(c)(2)(iv). In
§ 438.6(c)(2)(v)(A)(2), we propose to
require that States include the 3 most
recent and complete years of annual
results for each metric as required in
§ 438.6(c)(2)(iv)(A). Lastly, at
§ 438.6(c)(2)(v)(A)(3), in
acknowledgement of MACPAC’s
recommendation to enhance
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transparency of the use and
effectiveness of SDP arrangements, we
propose to require that States publish
their evaluation reports on their public
facing website as required under
§ 438.10(c)(3).
States consistently have difficulty
providing evaluation results in the first
few years after implementation of an
SDP due to the time required for
complete data collection. Our internal
analysis found that States’ ability to
provide evaluation results improved
over time. Although only 21 percent of
proposals included evaluation results in
year two, 55 percent of proposals
included results data in year three, and
66 percent of year 4 proposals included
the results of the evaluation. For this
reason, we considered but ultimately
did not propose that States submit an
annual evaluation. Therefore, we
propose at § 438.6(c)(2)(v)(B) to require
States to submit the first evaluation
report no later than 2 years after the
conclusion of the 3-year evaluation
period and that subsequent evaluation
reports would have to be submitted to
CMS every 3 years after.
In § 438.6(c)(2)(v)(A)(2), we propose
to require that evaluation reports
include the 3 most recent and complete
years of annual results for each metric
as approved under the evaluation plan
approved as part of the preprint review.
Therefore, the first evaluation report
would be due no later than with the
submission of the preprint for the sixth
rating period after the applicability date
for the evaluation plan; this evaluation
plan would contain results from the first
3 years after the applicability date for
the evaluation plan. We believe that this
approach to implementation would
allow adequate time for States to obtain
final and validated encounter data and
performance measurement data to
compile and publish the first evaluation
report. We also considered a 5 and 10year period evaluation period, but we
concluded that seemed to be an
unreasonably long time to obtain
actionable evaluation results. We
concluded that a 3-year period would
provide sufficient time to collect
complete data and demonstrate
evaluation trends over a period of time.
After submission of the initial
evaluation report, States would be
required to submit subsequent
evaluation reports every 3 years. This
means that States would submit the
second evaluation report with the SDP
preprint submission for the first rating
period beginning 9 years after the
applicability date for the evaluation
plan; this evaluation report would
contain results from years four through
six after the applicability date for the
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evaluation plan . States would be
required to continue submitting
evaluation reports with this frequency
as long as the SDP is implemented. We
acknowledge that some SDPs will have
been operational for multiple years
when these proposed regulations take
effect. We are not proposing a different
implementation timeline for SDP
arrangements that predate the
compliance deadline for this proposal.
For these mature payment
arrangements, States would be required
to submit an evaluation report in the
fifth year after the compliance date that
includes the 3 most recent and complete
years of annual results for the SDP.
However, because these types of longstanding payment arrangements have
been collecting evaluation data since
implementation, we would expect
States to include the evaluation history
in the report in order to provide the
most accurate picture.
We recognize and share the concerns
that oversight bodies have expressed
regarding the extent to which CMS uses
evaluation results to inform SDP written
prior approval decisions. In response to
these concerns and as a part of the
proposed revisions to § 438.6(c)(2)(ii),
which include the standards that all
SDPs must meet, we are proposing a
new standard at § 438.6(c)(2)(ii)(F)
requiring that all SDPs must result in
achievement of the stated goals and
objectives in alignment with the State’s
evaluation plan. We believe that the
proposed changes would help us to
better monitor the impact of SDPs on
quality and access to care and would
help standardize our review of SDP
proposal submissions under § 438.6(c)
while allowing us to disapprove SDPs
that do not meet their stated quality
goals and objectives.
We are also making a concurrent
proposal at § 438.358(c)(7) to include a
new optional EQR activity to support
evaluation requirements, which would
give States the option to leverage a
CMS-developed protocol or their EQRO
to assist with evaluating SDPs. We
believe this proposed optional activity
would reduce burden associated with
these new requirements and is
discussed in more detail in section
I.B.5.c.3 of this proposed rule. we are
considering, and invite public comment
on, requiring that States procure an
independent evaluator for SDP
evaluations in the final rule based on
comments received. In consideration of
the myriad of new proposed
requirements within this proposed rule,
we weighed the value of independent
evaluation with increased State burden.
We are concerned that it would be
overly burdensome for States to procure
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independent evaluators for SDPs due, in
part, to the timing of the final SDP cost
percentage submission. In section I.B.2.
of this proposed rule, we are proposing
that the final SDP cost percentage be
submitted 2 years following completion
of the applicable rating period, and we
propose here that if the final SDP cost
percentage exceeds the 1.5 percent,
States would be required to submit an
evaluation. While we encourage all
States to evaluate their SDPs, it could be
difficult and time consuming to procure
an independent evaluator in a timely
manner solely for the purpose of the
SDP evaluation since States would not
know definitely whether an evaluation
is required until 2 years following the
rating period. We solicit comment on
whether we should consider a
requirement that States use an
independent evaluator for SDP
evaluations.
For discussion on the proposed
applicability dates for the proposals
outlined in this section, see section
I.B.2.p. of this proposed rule.
We solicit public comments on our
proposals and the alternatives under
consideration.
k. Contract Term Requirements
(§ 438.6(c)(5))
SDPs are contractual obligations in
which States direct Medicaid managed
care plans on how or how much to pay
specified provider classes for certain
Medicaid-covered services. The current
heading for § 438.6(c) describes
paragraph (c) as being about delivery
system and provider payment initiatives
under MCO, PIHP, or PAHP contracts.
Further, the regulation refers to SDPs
throughout as provisions in the contract
between the MCO, PIHP or PAHP and
the State that direct expenditures by the
managed care plan (that is, payments
made by the managed care plan to
providers). SDPs are to be included in
a State’s managed care rate certification
per § 438.7(b)(6) and final capitation
rates for each MCO, PIHP, and PAHP
must be identified in the applicable
contract submitted for CMS review and
approval per § 438.3(c)(1)(i). Thus, every
SDP must be documented in the
managed care contract and actuarial rate
certification.
Previous guidance issued to States,
including in the January 2022 State
Guide to CMS Criteria for Medicaid
Managed Care Contract Review and
Approval (State Guide), indicates that
contractual requirements for SDPs
should be sufficiently detailed for
managed care plans to operationalize
each payment arrangement in alignment
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with the approved preprint(s).109 The
State Guide includes examples of
information that States could consider
including in their managed care
contracts for SDPs.110 However, despite
this guidance, there is a wide variety of
ways States include these requirements
into their contracts, many of which lack
critical details to ensure that plans
implement the contractual requirement
consistent with the approved SDP. For
example, some States have sought to
include a broad contractual requirement
that their plans must comply with all
SDPs approved under § 438.6(c) with no
further details in the contract to
describe the specific payment
arrangements that the State is directing
the managed care plan to implement
and follow. Other States have relied on
broad contract requirements stating that
plans must comply with all applicable
State laws as a method of requiring
compliance with State legislation
requiring plans to pay no less than a
particular fee schedule for some
services. These types of vague
contractual provisions represent
significant oversight risk for both States
and CMS.
To reduce this risk and improve the
clarity of SDPs for managed care plans,
we propose to codify at § 438.6(c)(5)
minimum requirements for the content
of a Medicaid managed care contract
that includes one or more SDP
contractual requirement(s). We believe
these minimum requirements for SDP
contract terms would assist States when
developing their contracts, ensure that
managed care plans receive necessary
information on the State’s intent and
direction for the SDP, facilitate CMS’
review of managed care contracts, and
ensure compliance with the approved
SDP preprint. At § 438.6(c)(5)(i) through
(v), we propose to specify the
information that must be documented in
the managed care contract for each SDP.
Proposed § 438.6(c)(5)(i) would require
the State to identify the start date and,
if applicable, the end date within the
applicable rating period. While most
SDPs, particularly long-standing
contractual requirements, are in effect
throughout the entire rating period,
some SDPs begin in the middle of the
rating period or are for a limited period
of time within a rating period. This
requirement would ensure that the time
period for which the SDP applies is
clear to the managed care plans.
Proposed § 438.6(c)(5)(ii) would
require the managed care contract to
109 https://www.medicaid.gov/medicaid/
downloads/mce-checklist-state-user-guide.pdf.
110 https://www.medicaid.gov/medicaid/
downloads/mce-checklist-state-user-guide.pdf.
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describe the provider class eligible for
the payment arrangement and all
eligibility requirements. This would
ensure compliance with the scope of the
written prior approval issued by CMS
because we have implemented
paragraph (c)(2)(ii)(B) by requiring
States to provide a description of the
class of providers eligible to participate
and the eligibility criteria. In addition,
a clear contract term will provide clear
direction to plans regarding the provider
class that is eligible for the SDPs.
Proposed § 438.6(c)(5)(iii) would
require the State to include a
description of each payment
arrangement in the managed care
contract. This will ensure compliance
with the written prior approval issued
by CMS and provide clear direction to
plans while also assisting CMS in its
review and approval of Medicaid
managed care contracts. For each type of
payment arrangement, we are proposing
to require that specific elements be
included in the contract at a minimum.
For SDPs that are minimum fee
schedule arrangements, we propose that
the contract must include: in
§ 438.6(c)(5)(iii)(A)(1), the fee schedule
the plan must ensure payments are at or
above; in paragraph (c)(5)(iii)(A)(2), the
procedure and diagnosis codes to which
the fee schedule applies; and in
paragraph (c)(5)(iii)(A)(3), the applicable
dates of service within the rating period
for which the fee schedule applies. We
are proposing the requirement at
paragraph (c)(5)(iii)(A)(3) so that it is
clear that payment can only be triggered
based on service delivery within the
applicable rating period.
For minimum fee schedules set at the
State plan approved rate as described in
§ 438.6(c)(1)(iii)(A), we propose to
require at § 438.6(c)(5)(iii)(A)(4) that the
contract reference the applicable State
plan page, the date it was approved, and
a link to where the currently approved
State plan page is posted online when
possible. For minimum fee schedules
set at the Medicare rate as described in
§ 438.6(c)(1)(iii)(B), we propose to
require at § 438.6(c)(5)(iii)(A)(5), that the
contract include the Medicare fee
schedule and any specific information
necessary for implementing the
payment arrangement. For example,
Medicare updates their fee schedules
annually using a calendar year but
Medicaid managed care contracts may
not be based on a calendar year, such as
those that use a State fiscal year.
Therefore, States would have to identify
the publication year of the Medicare fee
schedule being required by the SDP. As
another example, the Medicare
physician fee schedule includes factors
for different geographic areas of the
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State to reflect higher cost areas; the
Medicaid managed care contract would
have to specify if the plans are required
to apply those factors or use an average
of those factors and pay the same rate
irrespective of the provider’s geographic
region.
For uniform increases as described in
paragraph (c)(1)(iii)(D), we propose at
§ 438.6(c)(5)(iii)(B)(1) through (5) to
require the contract to include: (1)
whether the uniform increase will be a
specific dollar amount or a specific
percentage increase over negotiated
rates; (2) the procedure and diagnosis
codes to which the uniform increase
will be applied; (3) the specific dollar
amount of the increase or percent of
increase, or the methodology to
establish the specific dollar amount or
percentage increase; (4) the applicable
dates of service within the rating period
for which the uniform increase applies;
and (5) the roles and responsibilities of
the State and the plan, as well as the
timing of payment(s), and any other
significant relevant information.
For maximum fee schedules as
described in paragraph (c)(1)(iii)(E), we
propose at § 438.6(c)(5)(iii)(C)(1)
through (4) to require the contract to
include: (1) the maximum fee schedule
the plan must ensure payments are
below; (2) the procedure and diagnosis
codes to which the fee schedule applies;
(3) the applicable dates of service within
the rating period for which the fee
schedule applies; and (4) details of the
State’s exemption process for plans and
providers to follow if they are under
contract obligations that result in the
need to pay more than the maximum fee
schedule. We believe an exemption
process is necessary for payment
arrangements that limit how much a
managed care plan can pay a provider
to ensure that the MCO, PIHP, or PAHP
retains the ability to reasonably manage
risk and has discretion in accomplishing
the goals of the contract.
For contractual obligations described
in paragraph (c)(1)(i) and (ii) that
condition payment based upon
performance, we propose at
§ 438.6(c)(5)(iii)(D)(1) through (6) to
require that managed care plan contracts
must include a description of the
following elements approved in the SDP
arrangement: (1) the performance
measures that payment will be
conditioned upon; (2) the measurement
period for those metrics; (3) the baseline
statistics against which performance
will be based; (4) the performance
targets that must be achieved on each
metric for the provider to obtain the
performance-based payment; (5) the
methodology to determine if the
provider qualifies for the performance-
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based payment as well as the amount of
the payment; and (6) the roles and
responsibilities of the State and the
plan, the timing of payment(s), what to
do with any unearned payments if
applicable, and other significant
relevant information. Some States
perform the calculations to determine if
a provider has achieved the
performance targets necessary to earn
performance-based payments, while
others delegate that function to their
managed care plans. Adding this
specificity to the contract would ensure
clarity for both the States and the
managed care plans.
For contractual obligations described
in paragraphs (c)(1)(i) and (ii) that are
population or condition-based payments
as defined in § 438.6(a), we propose at
§ 438.6(c)(5)(iii)(E) to require the
contract to describe: (1) the Medicaid
covered service(s) that the population or
condition-based payment is made for;
(2) the time period that the populationbased or condition-based payment
covers; (3) when the population-based
or condition-based payment is to be
made and how frequently; (4) a
description of the attribution
methodology, if one is used, which must
include at a minimum the data used,
when the panels will be established,
how frequently those panels will be
updated, and how that attribution
model will be communicated to
providers; and (5) the roles and
responsibilities of the State and the plan
in operationalizing the attribution
methodology if an attribution
methodology is used.
Proposed § 438.6(c)(5)(iv) would
require that the State include in the
managed care contract any encounter
reporting and separate reporting
requirements that the State needs in
order to audit the SDP and report
provider-level payment amounts to CMS
as required in § 438.6(c)(4).
Proposed § 438.6(c)(5)(v) would
require that the State indicate in the
contract whether the State would be
using a separate payment term as
defined in § 438.6(a) to implement the
SDP. This information would provide
additional clarity for oversight purposes
for both States and CMS.
Finally, we propose to require in
§ 438.6(c)(5)(vi) that all SDPs must be
specifically described and documented
in MCO, PIHP, and PAHP contracts no
later than 120 days after the start of the
SDP or approval of the SDP under
§ 438.6(c)(2)(i), whichever is later. This
timeframe is consistent with the
timeframe being proposed for
documenting separate payment terms in
the managed care contract under
§ 438.6(c)(6)(v). We believe that
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proposing to require States to document
the SDP within these timeframes is
reasonable given that the contract would
only have to document the SDP and the
contract action could be submitted to
CMS in draft form so long as it included
all of the required elements in
§ 438.6(c)(5)(i) through (v), as
applicable. CMS would not require a
final signed copy of the contract
amendment within this proposed 120day timeframe; however, States would
still be required to submit a final signed
contract action prior to CMS’ approval
of the managed care contract.
For discussion on the proposed
applicability dates for the proposals
outlined in this section, see section
I.B.2.p. of this proposed rule.
We solicit public comments on our
proposals.
l. Including SDPs in Rate Certifications
and Separate Payment Terms
(§§ 438.6(c)(2)(ii)(J), (c)(6) and 438.7(f))
Including SDPs in rate certifications.
Under current regulations, all SDPs
must be included in all applicable
managed care contract(s) and described
in all applicable rate certification(s) as
noted in § 438.7(b)(6). As part of our
proposed amendment and redesignation
of current § 438.6(c)(2)(i), we are
proposing to re-designate the existing
regulatory requirement at § 438.6(c)(2)(i)
as § 438.6(c)(2)(ii)(J) to require that each
SDP must be developed in accordance
with § 438.4 and the standards specified
in §§ 438.5, 438.7, and 438.8. We are
also proposing to remove the current
provision that SDPs must be developed
in accordance with generally accepted
actuarial principles and practices. We
are proposing this edit because
inclusion of the language ‘‘generally
accepted actuarial principles and
practices’’ is duplicative of the language
included in § 438.4. establishment of
SDPs is a State decision. We are
concerned that inclusion of the
duplicative language that SDPs must be
developed in accordance with generally
accepted actuarial principles and
practices could be interpreted as a
requirement for an actuary to be
involved in the development of the SDP
arrangement and adherence to actuarial
standards of practice (ASOPs),
potentially creating unnecessary State
administrative burden associated with
the preprint development process.
However, we note the proposed rule
maintains the existing requirement that
SDPs must be developed in accordance
with § 438.4 and the standards specified
in §§ 438.5, 438.7, and 438.8. While we
believe that an actuary, as defined in
§ 438.2, must develop the capitation
rates to ensure they are actuarially
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sound and account for all SDPs when
doing so, but we believe States should
have the flexibility to determine if they
wish to involve actuaries in the
development of each specific SDP
arrangement. Because actuaries must
account for all SDPs approved by CMS
and included in the State’s approved
managed care contract in the applicable
rate certifications, providing all
documentation required by CMS, we do
recommend that States consult with and
keep actuaries apprised of SDPs to
facilitate their development of
actuarially sound capitation rates. We
also believe that for certain SDPs,
specifically bundled payments, episodebased payments, population-based
payments and accountable care
organizations, it would be beneficial for
actuaries to assist States in the
development of these arrangements.
In accordance with § 438.4(a),
actuarially sound capitation rates are
projected to provide for all reasonable,
appropriate and attainable costs that are
required under the terms of the contract
and for the operation of the managed
care plan for the time period and the
population covered under the terms of
the contract, and capitation rates are
developed in accordance with the
requirements in § 438.4(b) to be
approved by CMS. This includes the
requirement in § 438.4(b)(1) that the
capitation rates must be developed with
generally accepted actuarial principles
and practices and in § 438.4(b)(7) they
must meet any applicable special
contract provisions as specified in
§ 438.6, to ensure that all SDPs, which
are contractual arrangements, are
considered as the actuary develops
actuarially sound capitation rates.
(Similarly, withhold and incentive
arrangements and pass-through
payments must be taken into account
when capitation rates are developed.)
We are not proposing changes to the
requirements for actuarially sound
capitation rates; therefore, we will retain
and reaffirm here applicability of the
requirements of that SDPs must be
developed in such a way as to ensure
compliance with § 438.4 and the
standards specified in § 438.5 and
specify further that SDPs must also be
developed in such a way to ensure
compliance with § 438.7 and § 438.8.
We solicit public comments on our
proposal.
Separate Payment Terms. Under
current regulations, all SDPs must be
included in all applicable managed care
contract(s) and described in all
applicable rate certification(s) as noted
in § 438.7(b)(6). As part of the Medicaid
Managed Care Rate Development Guide,
CMS has historically provided guidance
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on two ways that States could make
payment to cover SDP obligations in
Medicaid managed care contracts:
through adjustments to the base
capitation rates 111 in alignment with
the standards described in § 438.5(f) or
through a ‘‘separate payment term’’ 112
which was described in guidance
applicable to rating periods beginning
between July 1, 2019 and June 30, 2021.
Separate payment terms are unique to
Medicaid managed care SDPs. CMS has
not previously formally defined separate
payment terms in regulation.
The most common structure for
separate payment terms is a State first
establishes a finite and predetermined
pool of funding that is paid by the State
to the plan(s) separately and in addition
to the capitation payments for a specific
SDP. The pool of funds is then
disbursed regularly throughout the
rating period (for example, quarterly)
based on the services provided in that
portion of the rating period (for
example, quarter) to increase total
provider payments or reach a specific
payment rate target. Typically, States
divide the dedicated funding pool into
equal allotments (for example, four if
making quarterly payments to their
plans). They then review the encounter
data for the service(s) and provider class
identified in the approved preprint for
the quarter that has just ended and
divide the allotment by the total service
utilization across all providers in the
defined class (for example, inpatient
discharges for all rural hospitals) to
determine a uniform dollar amount to
be paid in addition to the initial
payment by the managed care plan for
rendered services. The State will then
pay the quarterly allotment to the
managed care plans, separate from the
capitation rate payment, and direct
them to use that allotment for additional
retroactive payments to providers for
the utilization that occurred in the
quarter that just ended. The State will
repeat this process each quarter, with
the uniform increase changing for each
quarter depending on utilization but
being paid uniformly to providers in the
defined class for the services within that
quarter (for example, inpatient
discharges for rural hospitals). Other
111 As defined in § 438.2, capitation payments are
a payment the State makes periodically to a
contractor on behalf of each beneficiary enrolled
under a contract and based on the actuarially sound
capitation rate for the provision of services under
the State plan.
112 This guidance has appeared in the Medicaid
Managed Care Rate Development Guide for rating
periods starting between July 1, 2019 and June 30,
2021. Medicaid Managed Care Rate Development
Guides for every rating period are located at https://
www.medicaid.gov/medicaid/managed-care/
guidance/rate-review-and-rate-guides/.
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States have chosen to make payments
semi-annually, annually, or monthly.
States have also utilized separate
payment terms for SDPs that are
performance-based payments rather
than uniform increases (for example,
pay for performance under which
payment is conditioned upon provider
performance).
As noted earlier, separate payment
terms are paid separate and apart from
capitation rate payments; they are not
included in capitation rates. The
development of the separate payment
term is frequently done by the State
rather than the State’s actuaries; CMS
has never required actuaries to certify
the reasonableness of the amount of the
separate payment term, but only that the
separate payment term is consistent
with what was approved in the SDP
preprint. However, CMS has always
required that separate payment terms be
documented in the State’s rate
certification and that SDPs, including
those that utilize separate payment
terms, must be developed in accordance
with § 438.4 and the standards in
§§ 438.5, 438.7 and 438.8. CMS has
asked actuaries to document the
separate payment terms in the State’s
rate certification because they are
required payments for services under
the risk-based contract.
Depending on the size and scope of
the SDP and the provider payment rates
assumed in the capitation rate
development, separate payment terms
can have a significant impact on the
assessment of the actuarial soundness of
the rates. In some cases, capitation rates
may not be sufficient without taking
separate payment terms into account.
When examined in conjunction with the
capitation rates, CMS has found that
amounts included in separate payment
terms can, when combined with
capitation payment amounts, represent
a significant portion of the total
payment made under the Medicaid
managed care contract. For example, in
one State, the separate payment term for
an SDP for inpatient hospital services
represented 40 percent of the total
amount paid in certain rate cells.
In some cases, the provider payment
rates assumed in the development of the
capitation rates, absent the SDP paid
through a separate payment term to the
plan(s), are so low that the capitation
rates would likely not be actuarially
sound. In the example above,
considering how low the payment rates
were absent the SDP paid to the plans
through a separate payment term in this
State, it would be difficult for an actuary
to determine that the capitation rates are
actuarially sound. However, the
additional payments made as part of the
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SDP for these providers raise the
effective provider payment rates, and
after considering all payments made to
the plan (the base capitation rates and
the separate payment term payments for
the SDP) the actuary may be able to
determine that the capitation rates are
actuarially sound. This is not the case
for all States and for all SDPs; however,
this example highlights the need to
account for the impact of separate
payment terms on the assessment of the
actuarial soundness of the capitation
rates. Additionally, since the contract
requires that the managed care plans
pay the SDP to providers, the separate
payment term must be included within
the actuarial certification for the rates to
be considered actuarially sound as
defined in § 438.4(a). For this reason, we
consider separate payment terms part of
the contract with the managed care
plans that is subject to the requirements
of section 1903(m)(2)(A) of the Act, and
a necessary part of certifying the
actuarial soundness of capitation rates
under this provision. As such, we
propose to regulate them under this
authority.
Over time, the number of SDPs
approved by CMS using separate
payment terms has increased
substantially. According to our internal
analysis, 41.5 percent of all SDPs that
CMS has reviewed and approved from
May 2016 through March 2022 were
included in the State’s rate certification
submission as a separate payment term.
While there has been some fluctuation
over time in this trend, the share of
SDPs that use separate payment terms
has increased from 42 percent of all
SDPs that began in calendar year 2020
to 55 percent of all SDPs that began in
calendar year 2021.113
In our January 2021 SMDL, we
published additional guidance on SDPs,
and expressed our growing concern
with the increased use of separate
payment terms.114 We noted, ‘‘[a]s CMS
has reviewed State directed payments
and the related rate certifications, CMS
has identified a number of concerns
around the use of separate payment
terms. Frequently, while there is risk for
the providers, there is often little or no
risk for the plans related to the directed
113 Our internal analysis examines trends based
upon when a payment arrangement began. Since
States have different rating periods, this can refer
to different time frames for different States. For
example, payment arrangements that began in
calendar year 2020 would include payment
arrangements that were in effect for CY 2020 rating
periods, which operated between January 1, 2020
through December 31, 2020, as well as SFY 2021
rating periods, which for most States were operated
between July 1, 2020 through June 30, 2021.
114 https://www.medicaid.gov/Federal-PolicyGuidance/Downloads/smd21001.pdf.
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payment, which is contrary to the
nature of risk-based managed care. This
can also result in perverse incentives for
plans that can result in shifting
utilization to providers in ways that are
not consistent with Medicaid program
goals.’’
To better understand why States
choose to pay plans for their SDPs
through a separate payment term, we
started collecting information from
States as part of the revised preprint
form published in January 2021. States
were required to start using this revised
preprint for SDP requests for rating
periods beginning on or after July 1,
2021. In the revised preprint form,
States must identify if any portion of the
SDP would be included in the rate
certification as a separate payment term
and if so, to provide additional
justification as to why this is necessary
and what precludes the State from
covering the costs of SDPs as an
adjustment to the capitation rates paid
to managed care plans.
From the data we have collected as
well as discussions with States, we have
noted that there are a number of reasons
why States use separate payment terms.
For example, States have noted
particular challenges with including
VBP arrangements in capitation rates.
They have asserted that it is difficult to
project individual provider level
performance in a way that lends itself to
inclusion in standard rate development
practices. Additionally, performance
measurement often does not align with
States’ rating periods, further
complicating the standard rate
development process.
Several States also noted that even for
fee schedule-based SDPs, such as
uniform payment increases,
incorporation into standard rate
development practices presents
challenges. States assert that using a
separate payment term offers
administrative simplicity to the State
agency in administering the SDPs
because distributing a pre-determined
amount of funding among the plans is
much easier than relying on actuarial
projections. Further, the use of a
separate payment term also promotes
the ease of tracking and verification of
accurate payment to providers from the
managed care plans required under the
SDP. This is particularly important
when States are implementing
legislative directives that require an
appropriation of funding be dedicated to
a specific purpose. State legislatures, in
some instances, have identified a
specific dollar amount that they want to
invest in increasing reimbursement for a
particular service, potentially to
respond to an acute concern around
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access. Incorporating this funding into
the State’s capitation rates through
standard rate development would not
ensure that plans did not use this
funding, or portions of this funding, for
other purposes. Additionally, even with
the proper tracking, States would have
to specify a particular minimum fee
schedule or uniform increase at the start
of the rating period to include in rate
development and ensure it went to the
appropriate providers for the
appropriate services. While such a
methodology is permissible and used
effectively by a number of States today,
some States have noted challenges in
utilizing such an approach, particularly
if the SDP is targeting a narrow set of
providers.
States have also noted that utilization
often cannot be predicted adequately;
thus, including dedicated funding into
base rates may not always result in the
funding being distributed as intended
by the legislature. Absent the ability to
use separate payment terms, States are
likely to resort to requiring plans to
make interim payments based on
historical utilization and then
reconciling to current utilization, often
after the end of the rating period, to
ensure that all of the funding was used
as directed by the legislature. As noted
in section I.B.2.h. of this proposed rule,
we have significant concerns with this
practice in States that already require
plans to make interim payments based
on historical utilization and then
reconcile to current utilization. As part
of this proposed rulemaking, we have
proposed to prohibit such payment
methodologies in § 438.6(c)(2)(vii).
States also stated that separate
payment terms reduce the burden on
managed care plans by limiting the need
to update claims systems. In fact, one
State noted that they shifted from
incorporating a particular SDP as an
adjustment to capitation rates to
implementing the SDP through a
separate payment term because their
managed care plans did not have the
ability to update or modify their claims
payment systems in a manner that
would ensure accurate payment of the
increases required under the State’s SDP
if the funding was built into the
capitation payment. The State noted
that the managed care plans had
dedicated significant technical
resources and still could not implement
the changes needed accurately.
As noted earlier, CMS has a strong
preference that SDPs be included as
adjustments to the capitation rates since
that method is most consistent with the
nature of risk-based managed care.
However, we recognize that States
believe there is utility in the use of
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separate payment terms for specific
programmatic or policy goals. We
believe separate payment terms are one
tool for States to be able to make
targeted investments in response to
acute concerns around access to care.
However, we continue to believe that,
while separate payment terms often
retain risk for the providers as opposed
to guaranteeing them payment
irrespective of the Medicaid services
they deliver to Medicaid managed care
enrollees, there is often little or no risk
for the plans related to separate
payment terms under an SDP, which is
contrary to the nature of risk-based
managed care.
Therefore, we believe that it is
necessary to establish regulatory
requirements regarding the use of
separate payment terms to fulfill our
obligations for fiscal and programmatic
oversight. Because the use of separate
payment terms is limited to SDPs that
must be tied to utilization and delivery
of services to Medicaid enrollees under
the managed care contract and the
potential impact of separate payment
terms on the assessment of actuarial
soundness and certification of
capitation rates, we consider separate
payment terms part of the contract with
the a managed care plan that is subject
to 1903(m)(2)(A) requirements, and we
propose to regulate them under this
authority. States are generally not
permitted to direct the expenditures of
a Medicaid managed care plan under
the contract between the State and the
plan or to make payments to providers
for services covered under the contract
between the State and the plan (§§ 438.6
and 438.60) unless SDP requirements
are satisfied.
Proposed Regulatory Changes—Contract
Requirements
First, we propose to amend § 438.6(a)
to define ‘‘separate payment term’’ as a
pre-determined and finite funding pool
that the State establishes and documents
in the Medicaid managed care contract
for a specific SDP for which the State
has received written prior approval.
Payments made from this funding pool
are made by the State to the MCOs,
PIHPs or PAHPs exclusively for SDPs
for which the State has received written
prior approval and are made separately
and in addition to the capitation rates
identified in the contract as required
under § 438.3(c)(1)(i).
CMS recognizes that some separate
payment terms in the past may not have
fit this definition. For example, one
State makes one payment monthly that
is inclusive of both the capitation
payment and the separate payment
term. The State then contractually
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requires the managed care plans to hold
a portion of the monthly payment in a
reserve that the State later directs the
plans how to pay to providers under an
approved SDP. In this example, the
State initially indicated to CMS that the
SDP was accounted for through
adjustments to base data in capitation
rates. However, the State later agreed
with CMS that the contractual
requirement to hold a portion of the
monthly payment in a reserve that the
State later directed was more in
alignment with separate payment terms.
To be clear, such a practice would not
be considered an adjustment to base
rates or part of capitation rate
development under this proposed rule;
instead it would, under our proposed
rule, fall under the proposed definition
of a separate payment term and would
have to comply with all proposed
requirements for SDPs and separate
payment terms in the proposed
revisions to § 438.6(c).
We propose a new § 438.6(c)(6) that
would specify requirements for the use
of separate payment terms. First, we
propose a new § 438.6(c)(6)(i) to require
that all separate payment terms are
reviewed and approved as part of the
review of the SDP in § 438.6(c)(2). This
is effectively current practice today;
when a State indicates that an SDP is
included in the applicable rate
certification(s) through a separate
payment term, the approved preprint is
checked to ensure that it also indicates
that the SDP utilizes a separate payment
term. This requirement would codify
this operational practice. We believe
reviewing and approving the separate
payment term as part of the SDP review
and approval process would be
mutually beneficial for CMS and States
because they are inextricably linked
given the proposed definition of a
separate payment term. We believe this
would also enable us to track of the use
of separate payment terms more quickly
and accurately.
Because we are proposing to require
that separate payment terms are
approved as part of the review and
approval of the SDPs in § 438.6(c)(2)(i)
(redesignated from 438.6(c)(2)(ii)), we
believe we should explicitly address
those SDPs that do not require written
prior approval to ensure clarity for
States. Therefore, we propose a new
requirement at § 438.6(c)(6)(ii) that
would expressly prohibit States from
using separate payment terms to fund
SDPs that are exempted from the written
prior approval process—specifically,
minimum fee schedules using State plan
approved rates in § 438.6(c)(1)(iii)(A)
and minimum fee schedules using
approved Medicare fee schedules, as
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proposed in § 438.6(c)(1)(iii)(B). Such
payment arrangements must be
included as an adjustment to the
capitation rates identified in the
contract, as required under
§ 438.3(c)(1)(i).
At § 438.6(c)(6)(iii), we propose to
require that each separate payment term
be specific to both an individual SDP
approved under § 438.6(c)(2)(i)
(redesignated from 438.6(c)(2)(ii)) and to
each Medicaid managed care program to
provide clarity in the contract for the
plan and facilitate State and Federal
oversight of such terms. SDPs approved
under § 438.6(c)(2) can apply to more
than one Medicaid managed care
program. Requiring that each separate
payment term be specific to both the
SDP approved under § 438.6(c)(2)(i)
(redesignated from 438.6(c)(2)(ii)) and
each Medicaid managed care program
would facilitate monitoring and
oversight help ensure clarity and
consistency between the approval of the
separate payment term and the SDP, the
managed care plan contract, and the rate
certification.
Additionally, we are proposing a new
requirement at § 438.6(c)(6)(iv) that the
separate payment term would not
exceed the total amount documented in
the written prior approval for each SDP
for which we have granted written prior
approval. Under current practice, the
total dollar amount for the separate
payment term has acted as a threshold
to ensure alignment between the rate
certification and the SDP; States that
documented more for the separate
payment term in the rate certification(s)
than the total dollars documented in the
preprint under current practice have to
either revise the rate amendment so that
the total dollars for the separate
payment term does not exceed what was
captured in the preprint or submit an
amendment to the preprint. If States
choose to amend the preprint under
current practice, the State is required to
explain the cause of the increase (for
example, a change in payment
methodology, or expansion of the
provider class); and then verify that the
payment analysis has not changed or if
it has, then update the payment analysis
to ensure that the total payment rate is
still reasonable, appropriate and
attainable.115 This proposed
requirement would strengthen this
practice by requiring that the amount
115 As noted in section I.B.2.f. of this proposed
rule, CMS requires States to demonstrate that SDPs
result in provider payment rates that are reasonable,
appropriate, and attainable as part of the preprint
review process in alignment with the guidance
published in State Medicaid Director Letter #21–
001 published on January 8, 2021. We are proposing
to codify this requirement in § 438.6(c)(2(ii)(I).
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included in both the rate certification(s)
and contract(s) for each separate
payment term cannot exceed the
amount documented as part of the SDP
review and approval. The total dollar
amount documented in the written prior
approval for the State directed payment
would instead act as a maximum that
could not be exceeded in the Medicaid
managed care contract(s) and rate
certification(s) that include the SDP
without first obtaining written CMS
approval of an amendment to the SDP
as noted below. We emphasize that we
currently review rate certifications to
verify that the total dollars across all
applicable Medicaid managed care
programs do not exceed the total dollars
identified in the State directed payment
documentation approved by CMS. If the
total dollars included in rate
certifications exceed the total dollars
identified in the State directed payment
documentation, the State then has to
either reduce the total dollars included
in the rate certification for the separate
payment term or, most commonly,
submit an amendment to the preprint
for review and approval by CMS. This
process causes significant delays and
administrative burden for both the State
and the Federal government, and
therefore, we believe a regulation
prohibiting States from exceeding the
total dollars for the separate payment
term identified in the State directed
payment documentation is appropriate
and important.
We have also considered requiring
that the separate payment term must
equal exactly the total amount
documented for each SDP for which we
have granted written prior approval.
Instead of acting as a maximum, the
total dollar amount for the separate
payment term would act as both a
minimum and a maximum; the State’s
contract and rate certifications would
have to include exactly the total dollar
amount identified in the SDP approved
by CMS. We did not propose this
alternative as we are concerned that
requiring the total amount for the
separate payment term to act as both a
minimum and maximum could be too
administratively burdensome; however,
we solicit comments on both our
proposal to require that the total dollars
documented in the SDP approved by
CMS under (c)(2) would act as a
maximum as well as this alternative
option of the total dollars documented
in the SDP approved by CMS under
(c)(2)(i) as both a minimum and a
maximum.
Historically, separate payment terms
have only been documented in the
State’s preprint review and in the State’s
rate certifications; the details of when
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and how these payments would be
made by the State to the plans was often
not clear to CMS or the plans. This lack
of clarity presents significant oversight
concerns for these separate payment
terms because it makes tracking the
payments made from the State to the
plan difficult to identify, particularly on
the CMS–64 form on which States claim
FFP. It also presents challenges for
ensuring timely payment to plans and,
ultimately, providers. CMS believes that
just as the final capitation rates must be
specifically identified in the applicable
contract submitted for CMS review and
approval, so too should separate
payment terms associated with SDPs.
As previously noted in this section,
CMS maintains that while there is risk
for the providers as opposed to
guaranteeing them payment irrespective
of the Medicaid services they deliver to
Medicaid managed care enrollees, there
is often little or no risk for the plans
related to the SDP to the extent it is
included in contracts as a separate
payment term, which is contrary to the
nature of risk-based managed care. This
becomes even more concerning when
States retroactively amend the separate
payment term, sometimes even after the
end of the rating period.
To illustrate this, we provide the
following examples. Example 1: States
that include SDPs into their contracts
and rate certifications through separate
payment terms must have the total
dollars for the separate payment term
certified in the rate certification(s). The
State would then look at the utilization
over a defined period, for example, one
quarter, and divide one-fourth of the
total dollars certified in the separate
payment term by the utilization during
that quarter to determine a uniform
dollar amount increase. Example 1
illustrates a common practice for SDPs
that use separate payment terms: it
allows the uniform dollar amount
applied to utilization to vary from one
quarter to another, but it ensures that
the total dollars dedicated to the State
directed payment are fully expended.
Example 2: Some States have used
this same methodology in example 1,
but instead of having their actuaries
certify the total dollar amount
prospectively, they would have their
actuaries certify an estimate of the total
dollars and then have their actuaries
recertify a higher amount later, often
after all the payments under the
separate payment term have been made.
Example 2 not only removes all risk
from the plans for the SDP, but also
removes all risk from the providers
when the actuary recertifies a total
dollar amount later, often after all the
payments under the separate payment
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term have been made. Such practices
are contradictory to the prospective
nature of risk-based managed care. In
our experience, such payment
arrangements are not driven by
furthering particular goals and
objectives identified in the State’s
managed care quality strategy, but rather
by the underlying financing of the nonFederal share associated with the SDPs.
We note financing requirements in
statute and regulation are applicable
across the Medicaid program
irrespective of the delivery system (for
example, fee-for-service, managed care,
and demonstration authorities), and are
similarly applicable whether a State
elects to direct payments under
§ 438.6(c) or not.
To curtail these concerning practices,
we propose to require as part of
§ 438.6(c)(6)(v) that States must
document the separate payment term in
the State’s managed care contracts no
later than 120 days after the start of the
payment arrangement or written prior
approval of the SDP, whichever is later.
We believe that proposing to require
States to document the separate
payment term within these timeframes
is reasonable given that the contract
amendment would only have to
document the separate payment term
and the related SDP; the contract action
could be submitted to CMS in draft form
so long as it included all of the required
elements. CMS would not require a final
signed copy of the amendment within
this proposed 120-day timeframe;
however, States would still be required
to submit a final signed contract action
prior to CMS’ approval of the managed
care contract.
To further the fiscal and
programmatic integrity of separate
payment terms, we propose in
§ 438.6(c)(6)(v)(A) to prohibit States
from amending the separate payment
term after CMS approval except to
account for an amendment to the
payment methodology that is first
approved by CMS as an amendment to
the approved State directed payment.
We recognize that a change in payment
methodology would potentially result in
the need to amend the separate payment
term as it could impact the total dollar
amount. However, to avoid the current
practice where States include a total
dollar amount in the rate certification(s)
other than what is in the approved SDP
preprint, CMS is proposing to require
that CMS first approve the amendment
to the preprint before the separate
payment term can be amended. We
believe this proposal would also ensure
that some level of risk is maintained and
that States do not retroactively add
additional funding with the goal of
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removing all risk from the SDP
arrangement. Such actions do not align
with the fundamental principles of
Medicaid managed care.
Alternatively, we are also considering
including a proposal to permit
amendments to the separate payment
term to account for a change in the total
aggregate dollars to be paid by the State
to the plan where there is no change in
the non-Federal portion of the total
aggregate dollars. We are considering
this alternative in recognition that the
Federal portion of the total aggregate
dollars may fluctuate due to Federal
statute changes that are outside the
State’s control. We acknowledge that
due to this, the total dollars, which
includes the Federal share, cannot be
perfectly predicted by States at the start
of a State’s rating period. We did not
include this alternative proposal out of
concern that it may have negative
unintended consequences. We solicit
comment on both the exception we are
proposing and this alternative
additional exception that we are
considering.
To improve transparency of States’
use of separate payment terms and to
ensure that managed care plans have
clear information on the contractual
requirements associated to State
directed payments linked to a separate
payment term, in § 438.6(c)(6)(v)(B)(1)
through (4), we propose four pieces of
information that would be documented
in the State’s Medicaid managed care
plan contracts: (1) the total dollars that
the State would pay to the plans for the
individual SDP that CMS gave written
prior approval; (2) the timing and
frequency of payments that would be
made under the separate payment term
from the State to the plans; (3) a
description or reference to the contract
requirement for the specific SDP for
which the separate payment term would
be used; and (4) any reporting that the
State requires to ensure appropriate
reporting of the separate payment term
for purposes of MLR reporting under
§ 438.8.
Proposed Regulatory Changes—Rate
Certification for Separate Payment
Terms
To reflect our proposals discussed
above that would require States to
document separate payment terms in
their managed care rate certifications,
we propose changes to § 438.7.
Specifically, we propose to add a new
§ 438.7(f) that would require the State,
through its actuary, to certify the total
dollar amount for each separate
payment term as detailed in the State’s
Medicaid managed care contract,
consistent with the requirements of
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§ 438.6(c)(6). Requiring that all separate
payment terms be included in the rate
certification to plans is also current
practice today and provides a complete
picture of all payments made by States
to plans under risk contracts.
We also propose to codify many
existing practices that we currently
employ when reviewing State directed
payments that use separate payment
terms. In § 438.7(f)(1), we propose that
the State may pay each MCO, PIHP, or
PAHP a different amount under the
separate payment term compared to
other MCOs, PIHPs, or PAHPs so long
as the aggregate total dollars paid to all
MCOs, PIHPs, and PAHPs does not
exceed the total dollars of the separate
payment term for each respective
Medicaid managed care program
included in the Medicaid managed care
contract. In § 438.7(f)(2), we propose
that the State, through its actuary,
would have to provide an estimate of
the impact of the separate payment term
on a rate cell basis, as paid out per the
SDP approved by CMS under
§ 438.6(c)(2)(i). Both of these proposed
regulatory requirements are part of
current operational practice today as
documented in the Medicaid Managed
Care Rate Development Guide.116
Having the estimated impact of the
separate payment term on a rate cell
basis helps to evaluate the actuarial
soundness of the capitation rates. In
§ 438.7(f)(3), we propose that no later
than 12 months following the end of the
rating period, the State would have to
submit documentation to CMS that
includes the total amount of the
separate payment term in the rate
certification consistent with the
distribution methodology described in
the State directed payment for which
the State obtained written prior
approval to facilitate oversight and
monitoring of the separate payment
term.
Finally, we are proposing at
§ 438.7(f)(4) to require States to submit
a rate certification or rate certification
amendment incorporating the separate
payment term within 120 days of either
the start of the payment arrangement or
written prior approval of the SDP,
whichever is later. This proposal is
aligned with the proposed contract
requirement in § 438.6(c)(6)(v).
As previously noted we strongly
prefer that SDPs be included as
adjustments to capitation rates since
that method is most consistent with the
nature of risk-based managed care. Our
116 Medicaid Managed Care Rate Development
Guides for every rating period are located at https://
www.medicaid.gov/medicaid/managed-care/
guidance/rate-review-and-rate-guides/.
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proposals to amend § 438.6(a) to add a
new definition for separate payment
term, the addition of §§ 438.6(c)(6) and
438.7(f) are intended to maintain the
State’s ability to use separate payment
terms while implementing necessary
guardrails for fiscal and programmatic
oversight. However, given our
longstanding concern with separate
payment terms, CMS is considering, and
invites comment on, requiring all SDPs
to be included only through risk-based
adjustments to capitation rates and
eliminate the State’s ability to use
separate payment terms altogether in the
final rule based on comments received.
Prohibiting the use of separate payment
terms would align with CMS’ stated
preference and would be most
consistent with the nature of risk-based
managed care. However, many States
currently use separate payment terms
for existing SDPs; prohibiting their use
could cause some disruptions for States.
Another alternative CMS is
considering, and invites comment on, is
further prohibiting the use of separate
payment terms not only to SDPs
described in paragraphs (c)(1)(iii)(A)
and (B), but to all SDPs described in
paragraph (c)(1)(iii). Under this
alternative, States would only be able to
use separate payment terms for valuebased initiatives described in
paragraphs (c)(1)(i) and (ii). This
alternative would still allow States to
use separate payment terms for some
payment arrangements and could
incentivize States to consider qualitybased payment models that can better
improve health outcomes for Medicaid
managed care enrollees. this proposal
recognizes the difficulties that States
and their actuaries may face in
incorporating some value-based
payment initiatives into capitation rate
development as compared to fee
schedules as described in paragraph
(c)(1)(iii).
For each of these two alternatives, we
acknowledge that some States currently
use separate payment terms. Therefore,
these alternative proposals could cause
some disruptions as States evaluate
changes to SDPs. If CMS adopts one of
the alternatives for a total payment rate
limit on SDP expenditures in the final
rule, we also seek public comment on
whether or not CMS should consider a
transition period in order to mitigate
any disruptions.
We seek public comment on whether
either of these alternative approaches
we are considering should be adopted in
the final rule, as well as comments on
our proposals.
For discussion on the proposed
applicability dates for the proposals
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outlined in this section, see section
I.B.2.p. of this proposed rule.
We solicit public comment on our
proposals.
m. SDPs Included Through Adjustments
to Base Capitation Rates (§ 438.7(c)(4)
Through (6))
We also propose three additional
changes to § 438.7(c) to address
adjustments to managed care capitation
rates that are used for SDPs.
Specifically, we propose to add a new
regulatory requirement at § 438.7(c)(5)
specifying that retroactive adjustments
to capitation rates resulting from an SDP
must be the result of an approved SDP
being added to the contract, an
amendment to an already approved
SDP, a State directed payment described
in § 438.6(c)(1)(iii)(A) or (B), or a
material error in the data, assumptions,
or methodologies used to develop the
initial rate adjustment such that
modifications are necessary to correct
the error. This requirement would align
with the proposed requirement at
§ 438.6(c)(6)(v)(A). We believe this
proposed regulatory requirement is
necessary to ensure the fiscal integrity
of SDPs and their impact on rate
development. While not as frequent, we
have also observed States, through their
actuaries, submitting amendments to
rates for SDPs included through
adjustments to base rates that do not
reflect changes in payment
methodology, changes in benefit design,
or general actuarial practices, but
instead appear to be related to financing
of the non-Federal share. We do not
view such actions as consistent with the
prospective and risk-based nature of
Medicaid managed care. It also creates
significant administrative burden for
both States and the Federal government,
by delaying review of associated rate
certifications.
Additionally, we propose a new
regulatory requirement at § 438.7(c)(4)
that States must submit a revised rate
certification for any changes in the
capitation rate per rate cell, as required
under § 438.7(a) for any special contract
provisions related to payment in § 438.6
not already described in the rate
certification, regardless of the size of the
change in the capitation rate per rate
cell. States are permitted the flexibility
under § 438.7(c)(3) to increase or
decrease the capitation rate per rate cell
up to 1.5 percent during the rating
period without submitting a revised rate
certification for rate changes unrelated
to special contract provisions, including
SDPs, and ILOSs as proposed in section
I.B.4.e. of this proposed rule. We believe
that providing this same flexibility for
changes to rates for special contract
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provisions, including SDPs, is
incongruent with the existing
requirement at § 438.7(b)(6) that the rate
certification include a description of
any of the special contract provisions
related to payment in § 438.6 that are
applied in the contract. In addition, we
believe it is also inconsistent with
ensuring appropriate program integrity,
such as the 105 percent threshold in
438.6(b)(2) and existing and proposed
SDP standards. Therefore, our proposal
here addresses and clarifies this
requirement.
Finally, we propose a new regulatory
requirement at § 438.7(c)(6) to require
that States must submit the required rate
certification documentation for SDPs
incorporated through adjustments to
base rates (either the initial rate
certification or a revised rate
certification) no later than 120 days after
either the start date of the SDP approved
under § 438.6(c)(2)(i) (redesignated from
§ 438.6(c)(2)(ii)) or 120 days after the
date CMS issued written prior approval
of the SDP, whichever is later.
For discussion on the proposed
applicability dates for the proposals
outlined in this section, see section
I.B.2.p. of this proposed rule.
We solicit public comment on our
proposals.
n. Appeals (§ 430.3(d))
As outlined under § 438.6(c), SDPs are
arrangements that allow States to
require managed care plans to make
specified payments to healthcare
providers when the payments support
overall Medicaid program goals and
objectives (for example, funding to
ensure certain minimum payments are
made to safety net providers to ensure
access or quality payments to ensure
providers are appropriately rewarded
for meeting certain program goals).
Section 438.6(c) was issued by CMS
because this type of State direction of
managed care payment goes against the
general premise of managed care in
which a contracted organization
assumes risk from the State for the
delivery of care to its beneficiaries. As
a result, we established a process
whereby States must submit a
‘‘preprint’’ form to CMS to document
how the SDP complies with the Federal
requirements outlined in § 438.6(c). If
the proposal does comply, we issue
written prior approval. Subsequent to
written prior approval, the SDP is
permitted to be included in the relevant
managed care organization contract and
rate certification documents. This
process is required by CMS for most
SDPs.
As discussed throughout this
proposed rule, the volume of State
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requests for written approval to
implement State directed payment
arrangements has grown significantly in
both number and total dollars included
in managed care plan capitation rates
since § 438.6(c) was promulgated in the
2016 final rule.
Based on our review of SDP prior
approval requests, we have observed
that States use SDPs not only as routine
payment mechanisms, such as to set
minimum fee schedules or provide
uniform increases, but also for more
complex payment arrangements, such as
to implement Total Cost of Care (TCOC)
programs, and multi-metric and multiyear VBPs. CMS provides technical
assistance to States at all stages of SDP
development to help States develop SDP
arrangements that meet their
programmatic goals and comply with
§ 438.6(c). This technical assistance can
involve both verbal and written
assistance, as well as the exchange of
CMS-generated question sets and State
responses. The State responses are
shared internally with Federal review
partners who provide subject matter
expertise, which may include those
representing managed care policy and
operations, quality, and actuarial
science, which is then shared with the
State to inform SDP revisions and
ensure compliance with the regulations.
Providing this technical assistance
has become increasingly challenging as
the number and complexity of States’
SDP requests has increased. To date,
when CMS and States have found
themselves unable to reach agreement
on an SDP proposal and we are unable
to issue prior written approval, States
have agreed to withdraw the
submission. However, as SDPs have
matured as a State tool, they have
outgrown this informal process of State
rescission. The proposals in this rule
would further specify and strengthen
the SDP regulations and we believe it is
appropriate to begin formally
disapproving proposals that cannot
comply with the regulations.
A disapproval for an SDP could be
issued for many reasons, including
impermissible financing of the nonFederal share, failure to show
improvement in the proposed quality
evaluation report in the timeframe
required, or non-compliance with the
controlling regulations in part 438. To
be consistent with other CMS processes
which issue formal disapprovals, such
as those for SPA submissions and
disallowances of State Medicaid claims,
there should be a formal process for
States to appeal should CMS issue
disapproval of written prior approval for
a State’s SDP proposal. The alternative
is that a State may seek redress in the
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courts, which can be costly and slow for
both CMS and the States. We believe
that States will benefit from and
appreciate an established, consistent
administrative process with which they
are familiar.
Under our authority under section
1902(a)(4) of the Act to establish
methods for proper and effective
operations in Medicaid, we propose to
add a new § 430.3(d) that would
explicitly permit disputes that pertain to
written disapprovals of SDPs under
§ 438.6(c) to be heard by the Health and
Human Services (HHS) Department
Appeals Board (the Board) in
accordance with procedures set forth in
45 CFR part 16. As described in that
section, the Board is comprised of
members appointed by the HHS
Secretary it conducts de novo review of
certain agency decisions under the
procedures at 45 CFR part 16 and its
corresponding appendix A. The Board
has a robust administrative adjudication
process as well experience resolving
disputes between CMS and States
involving the Medicaid program, as it
already reviews Medicaid disallowances
under Title XIX of the Act using the
procedures set forth at 45 CFR part 16.
Applying those procedures to CMS’s
decision to deny a State’s SDP request,
the State would have 30 days to appeal
to the Board after an appellant receives
a final written decision from CMS
communicating a disapproval of a State
directed payment. The case would then
be assigned a presiding Board member
who would preside over procedural
matters and conduct record
development in the case. Within 10
days of receiving the notice of appeal,
the Board would assess the filing for
completeness and jurisdiction. If it is
found to be appropriately filed, the
Board would acknowledge the notice
and outline the next steps in the case.
Under existing 45 CFR 16.16, the Board
may even allow additional parties to
participate if there is a ‘‘clearly
identifiable and substantial interest in
the outcome of the dispute’’ in the
discretion of the Board. The State would
then have 30 days to file its appeal brief,
which would contain its argument for
why the final decision of CMS was in
error, and its appeal file, which would
include the documents on which its
arguments are based. Then, CMS would
have 30 days to submit its brief in
response to the State’s brief as well as
any additional supporting
documentation not already contained in
the record. The State would be given
fifteen days to submit its optional reply.
Under the Board’s process, parties
would be encouraged to work
cooperatively to develop a joint appeal
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file and stipulate to facts alleviating the
need to submit documentation. At any
time, the Board may request additional
documentation or information, request
additional briefings, hold conferences,
set schedules, issue orders to show
cause, and take other steps as
appropriate to ‘‘develop a prompt,
sound decision’’ per existing 45 CFR
16.9. Although there is no general right
to a hearing in cases heard under 45
CFR part 16, States appealing a CMS
disapproval of a proposed State directed
payment under this proposed process
could request a hearing or oral
argument, or the Board may call for one
sua sponte should it determine its
decision-making would be enhanced by
such proceedings. Generally, the
Board’s proceedings are held in
Washington, DC, but may be held in an
HHS Regional Office or ‘‘other
convenient facility near the appellant.’’
Decisions are issued by the Board in
three-member panels. Under 45 CFR
16.23, the Board has established general
goals for its consideration of cases
within 6 to 9 months; however, the
paramount concern of the Board is to
take the time needed to review a record
fairly and adequately in order to
produce a sound decision. Mediation
may be used under 45 CFR 16.18 as an
alternative or preliminary process to
resolve the issues between the parties.
As an alternative to our proposal
described above to use the Board for
such decisions, we also considered
permitting appeals of SDP written
disapprovals to be heard by the CMS
Offices of Hearings and Inquiries (OHI)
and the CMS Administrator for final
agency action, as governed by part 430,
subpart D. The current jurisdiction of
OHI stems from section 1902 of the Act,
under which it hears appeals arising
from decisions to disapprove Medicaid
State Plan material under § 430.18 or to
withhold Federal funds under § 430.35
for noncompliance of a State Plan. The
OHI process is overseen by a presiding
officer who makes a recommendation to
the Administrator, who issues the final
decision. The process is initiated upon
issuance of a written disapproval.
If we were to use this process for
disapproval of SDPs, the hearing officer
would mail the State a notice of hearing
or opportunity for hearing related to an
SDP disapproval that is also published
in the Federal Register. The hearing
would be scheduled either in the CMS
Regional Office or another place
designated by the hearing officer for
convenience and necessity of the parties
between 30 and 60 days after notice.
Before the hearing, issues may be added,
removed, or modified, to also be
published in the Federal Register and
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with twenty days’ notice to the State
before the hearing, unless all issues
have been resolved, in which case the
hearing is terminated.
Under this process, the State and CMS
would be given 15 days to provide
comment and information regarding the
removal of an issue. Before the hearing,
other individuals or groups would be
able to petition to join the matter as a
party within 15 days after notice is
posted in the Federal Register. The
State and CMS would be able to file
comments on these petitions within five
days from receipt. The presiding officer
would determine whether to recognize
additional parties. Alternatively, any
person or organization would be able to
file an amicus curiae (friend of the
court) as a non-party, should their
petition to do so be granted. The parties
would have the right to conduct
discovery before the hearing under
§ 430.86 and to participate in prehearing
conferences under § 430.83.
At the hearing, parties would make
opening statements, submit evidence,
present and cross-examine witnesses,
and present oral arguments.117 The
transcript of the hearing along with
stipulations, briefs, and memoranda
would be filed with CMS and may be
inspected and copied in the office of the
CMS Docket Clerk. After the expiration
of the period for post hearing brief, the
presiding officer would certify the
record and recommendation to the
Administrator. The Administrator
would serve a copy to the parties who
have 20 days to file exceptions or
support to the recommendation. The
Administrator would then issue its final
decision within 60 days. The decision of
the Administrator under this section is
the final decision of the Secretary and
constitutes ‘‘final agency action’’ within
the meaning of 5 U.S.C. 704 and a ‘‘final
determination’’ within the meaning of
section 1116(a)(3) of the Act and
§ 430.38. Should the Administrator
preside directly, they will issue a
decision within 60 days after expiration
of the period for submission of post
hearing briefs. Hearings using this CMS/
OHI and Administrator review process
most often take over 1 year to reach final
resolution.
We believe the Board would be the
most appropriate entity to hear appeals
of disapprovals of SDPs proposals for
the following reasons. Foremost, while
both the Board’s and OHI’s processes
can resolve disputes, we believe the
Board’s shorter goal resolution time of 6
to 9 months would better facilitate
timely approval of managed care plan
contracts and the payment of capitation
117 42
CFR 430.83.
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payments. Medicaid managed care uses
a prospective payment system of
capitation payments and anything that
delays approval of the managed care
plans’ contracts can have a significant
adverse impact on a State’s managed
care program. Additionally, the Board’s
processes have the added flexibilities of
allowing for mediation under 45 CFR
16.18, as well as not requiring, but
allowing, a hearing, as described in 45
CFR 16.11. These differences in the
Board regulations give additional
options and possible efficiencies to the
parties. Therefore, while we believe
both processes would be adequate for
appeals of any disapproval of a State
directed payment, for the reasons
described above, we believe the
processes under the Board would be the
most appropriate proposal for inclusion
in § 430.3(d).
We seek public comment on whether
the Board or OHI appeals processes
would best serve the purposes of
resolving disputes fairly and efficiently.
o. Reporting Requirements To Support
Oversight (§ 438.6(c)(4))
Many States with managed care
programs are using the authority in
§ 438.6(c) to direct managed care plans’
payments to certain providers. States’
increasing use of these arrangements has
been cited as a key area of oversight risk
for CMS. Several oversight bodies,
including MACPAC, OIG, and GAO,
have authored reports focused on CMS
oversight of SDPs.118 119 120 Both GAO
and MACPAC have recommended that
we collect and make available providerspecific information about Medicaid
payments to providers, including SDPs.
As discussed in section I.B.3. of this
proposed rule, CMS’ current review and
approval process for SDPs is
prospective; that is, we do not
consistently nor systematically review
the actual amounts that States provide
to managed care plans for these SDPs 121
118 Medicaid and CHIP Payment and Access
Commission, ‘‘Oversight of Managed Care Directed
Payments,’’ June 2022, available at https://
www.macpac.gov/wp-content/uploads/2022/06/
Chapter-2-Oversight-of-Managed-Care-DirectedPayments-1.pdf.
119 U.S. Department of Health and Human
Services Office of the Inspector General, ‘‘Aspects
of Texas’ Quality Incentive Payment Program Raise
Questions About Its Ability To Promote Economy
and Efficiency in the Medicaid Program,’’ A–06–
18–07001, December 21, 2020, available at https://
oig.hhs.gov/oas/reports/region6/61807001.asp.
120 U.S. Government Accountability Office,
‘‘Medicaid: State Directed Payments in Managed
Care,’’ June 28, 2022, available at https://
www.gao.gov/assets/gao-22-105731.pdf.
121 Consistent with the requirements for separate
payment terms outlined in the Medicaid managed
care rate guide, CMS requires States to (1) submit
documentation to CMS includes the total amount of
the payment into the rate certification’s rate cells
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nor the actual amounts that managed
care plans pay to providers. CMS
published a revised preprint form in
January 2021 that requires States to
provide an estimated total dollar
amount that will be included in the
capitation rates for the SDP
arrangement; 122 however, States are not
required to report to CMS on the actual
expenditures associated with these
arrangements in any separate or
identifiable way. On a limited basis, we
perform in-depth State-level medical
loss ratio (MLR) reviews and Financial
Management Reviews (FMRs) that
include the actual amounts paid
through SDPs. But without the
systematic collection of actual payment
amounts, we cannot determine exactly
how much is being paid under these
arrangements, to what extent actual
expenditures differ from the estimated
dollar amounts approved by CMS under
a State’s proposal, and whether Federal
funds are at risk for impermissible or
inappropriate payments.
We concur with the oversight bodies
that it is important that we gain more
information and insight into actual SDP
spending to help us fulfill our oversight
and monitoring obligations. We propose
two approaches, one near term and one
longer term, for collecting both
aggregate and provider-level
information. The first proposal would
use existing MLR reporting as a vehicle
to collect actual expenditure data
associated with SDPs. Specifically, in
§ 438.8(k), we propose to require that
managed care plans include SDPs and
associated revenue as separate lines in
their MLR reports to States; specifically,
the amount of payments to providers
made under SDPs that direct the
managed care plan’s expenditures as
specified in § 438.6(c) and the payments
from the State to the managed care plans
for expenditures related to these SDPs.
In turn, we propose to require that
managed care plan-level SDP
expenditure reporting be explicitly
reflected in States’ annual summary
MLR reporting to CMS, as required
under § 438.74. See section I.B.3. of this
proposed rule for more information
about these proposals.
We also propose to establish a new
requirement at § 438.6(c)(4) for States to
annually submit data, no later than 180
consistent with the distribution methodology
included in the approved State directed payment
preprint, as if the payment information had been
known when the rates were initially developed; and
(2) submit a rate amendment to CMS if the total
amount of the payment or distribution methodology
is changed from the initial rate certification.
122 https://www.medicaid.gov/medicaid/
managed-care/downloads/sdp-4386c-preprinttemplate.pdf.
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days after each rating period, to CMS’
Transformed Medicaid Statistical
Information System (T–MSIS), and in
any successor format or system
designated by CMS, specifying the total
dollars expended by each MCO, PIHP,
and PAHP for SDPs that were in effect
for the rating period, including amounts
paid to individual providers. The
purpose of this reporting would be to
gain more information and insight into
actual SDP spending at the individual
provider-level. As MACPAC noted in
their June 2022 Report to Congress,
‘‘[State directed payments] are a large
and rapidly growing form of Medicaid
payments to providers, but we do not
have provider-level data on how billions
of dollars in directed payments are
being spent’’.123 The Commission noted
that SDPs are larger than
Disproportionate Share Hospital (DSH)
and Upper Payment Limit (UPL)
supplemental payments, but there is
much less data on who is receiving
them.124 Currently, States must provide
CMS with specific information for FFS
supplemental payments that are made to
individual providers; however, there is
no such requirement for States or
managed care plans to provide this type
of quantitative, provider-specific data
separately for SDPs. We believe
implementing a provider-level SDP
reporting requirement would facilitate
our understanding of provider-level
Medicaid reimbursement across
delivery systems.
We propose to develop and provide
the form through which the reporting
would occur so that there would be one
uniform template for all States to use.
We propose in § 438.6(c)(4) the
minimum data fields that would need to
be collected to provide the data needed
to perform proper oversight of SDPs.
Proposed § 438.6(c)(4)(i) through (v)
outlines the minimum data fields:
provider identifiers, enrollee identifiers,
managed care plan identifiers,
procedure and diagnosis codes, and
allowed, billed, and paid amounts. Paid
amounts would include the amount that
represents the managed care plan’s
negotiated payment amount, the amount
of the State directed payments, the
amount for any pass-through payments
under § 438.6(d), and any other amounts
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123 Medicaid
and CHIP Payment and Access
Commission, ‘‘Oversight of Managed Care Directed
Payments,’’ June 2022, available at https://
www.macpac.gov/wp-content/uploads/2022/06/
Chapter-2-Oversight-of-Managed-Care-DirectedPayments-1.pdf.
124 Medicaid and CHIP Payment and Access
Commission, ‘‘Oversight of Managed Care Directed
Payments,’’ June 2022, available at https://
www.macpac.gov/wp-content/uploads/2022/06/
Chapter-2-Oversight-of-Managed-Care-DirectedPayments-1.pdf.
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included in the total paid to the
provider. When contemplating the FFS
supplemental payment reporting, we
considered how States should have the
information being requested readily
available, ‘‘[i]ncluding the providerspecific payment amounts when
approved supplemental payments are
actually made and claimed for FFP, as
the aggregate expenditures reported on
the CMS–64 comprise the individual,
provider-specific payment amounts’’.125
Similarly, we believe States and their
managed care plans already collect
provider-level SDP data, including the
negotiated rate between the plan and
provider and any additional SDPs (or
pass-through payments specified at
§ 438.6(d)) that are made to the
provider. We seek comment on whether
these are the appropriate minimum data
fields to require and what provider-level
SDP data States currently collect as part
of their monitoring and oversight of
SDPs.
We recognize that there are existing
data collection processes and systems
established between CMS and States
that could likely support this SDP
reporting, and would like to rely on
these systems to the extent they could
help minimize additional or duplicative
reporting by States. For instance, we
considered the existing system and
reporting structure that States are using
for FFS supplemental payment
reporting. The Consolidated
Appropriations Act (CAA) of 2021
established new reporting requirements
for Medicaid FFS supplemental
payments under both State plan or
demonstration authorities consistent
with section 1902(a)(30)(A) of the
Act.126 127 We issued guidance in
December 2021 outlining the
information that States must report to
CMS as a condition of approval for a
State plan or SPA that would provide
for a supplemental payment, beginning
with supplemental payments data about
payments made on or after October 1,
2021.
Under these FFS requirements, each
quarter, each State must submit reports
on supplemental payment data through
the Medicaid Budget and Expenditure
System (MBES), as a requirement for a
125 https://www.medicaid.gov/federal-policyguidance/downloads/smd21006.pdf.
126 The CAA included Division CC, Title II,
Section 202 (section 202), which added section
1903(bb) of the Act to specify new supplemental
payment reporting requirements.
127 Demonstration authority includes
uncompensated care (UC) pool payments, delivery
system reform incentive payments (DSRIP), and
possibly designated State health program (DSHP)
payments to the extent that such payments meet the
definition of supplemental payment as specified in
section 1903(bb)(2) of the Act.
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State plan or State plan amendment that
would provide for a supplemental
payment. The data collection involves
both narrative information, as well as
quantitative, provider-specific data on
supplemental payments. The narrative
information includes descriptions of the
supplemental payment methodology,
determination of eligible providers,
description of the timing of the
payments, and justification for
compliance with section 1902(a)(30)(A)
of the Act. The quantitative, providerspecific data collection includes
detailed provider-specific accounting of
supplemental payments made within
the quarter, including: provider name,
provider ID number, and other provider
identifiers; Medicaid authority (FFS or
demonstration authority); Medicaid
service category for the supplemental
payments; aggregate base payments
made to the provider; and aggregate
supplemental payments made to the
provider, which will reflect the State’s
claim for Federal financial participation.
This supplemental payment reporting
is included in the MBES to capture the
entire set of data reporting elements
required in section 1903(bb)(1)(B) of the
Act in one central location. MBES is
familiar to States, in part because of
State’s quarterly expenditure reporting
on the CMS–64 form. We can view
additional reporting of provider-specific
base and supplemental FFS payment
amount information in MBES in the
context of actual State expenditures for
Medicaid. We could consider taking a
similar approach for SDPs by adding
reporting in MBES to capture providerspecific SDP data.
As another option, we considered
encounter data reported through T–
MSIS as the method for collecting SDP
provider-specific payment amounts.
Specifically, T–MSIS could work well
for SDPs that are specifically tied to an
encounter or claim, such as minimum
fee schedules or uniform dollar or
percentage increases. Current
regulations at § 438.242(c)(3) require
States to submit all enrollee encounter
data, including the allowed amount and
paid amounts, and these paid amounts
should be inclusive of State directed
payments that are tied to an encounter
or claim. We could build additional data
fields in T–MSIS to capture more details
about the paid amount, including the
amount that was the managed care
plan’s negotiated payment amount, the
amount of the State directed payments,
the amount for any pass-through
payments under § 438.6(d), and any
other amounts included in the total
payment amount paid to the provider.
This level of detail would provide the
information we need for analysis and
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oversight of SDP spending, and it would
be consistent with the managed care
plan payment analysis proposed in
§ 438.207(b)(3) (see section I.B.1.d. of
this proposed rule). There are various
fields currently captured in T–MSIS via
monthly encounter submissions (for
example, national provider identifier,
enrollee identifiers, managed care plan
identifiers, procedure and diagnosis
codes, billed, allowed, and paid
amounts) that could help us determine
provider-specific SDP reimbursement.
We believe utilizing T–MSIS in this
manner would substantially reduce
unnecessary or duplicative reporting
from States, would be an effective
method to collect the data with minimal
additional burden on managed care
plans and States, and it would enable
comprehensive analyses since the data
would be included with all other T–
MSIS data.
Lastly, we considered whether to
utilize a separate reporting mechanism
for this new reporting of SDP providerlevel data. For example, we could
explore building a new reporting portal,
similar to the one developed for the
submission of the Managed Care
Program Annual Report. However, this
would take considerable time and
resources to develop and would be
separate and distinct from all other SDP
data, making it more difficult to perform
comprehensive analyses. We also
considered whether to permit States to
submit the proposed reporting using a
Word or Excel template sent to a CMS
mailbox. While this would be the fastest
way to collect the data, it too presents
challenges for integrating the data with
other data collected by CMS for
analyses.
Because we believe T–MSIS to be the
most efficient option, we propose in
§ 438.6(c)(4) to require States to submit
data to T–MSIS as the method for
collecting provider-specific payment
amounts under SDPs. As specified in
proposed § 438.6(c)(4)(i)(E), providerspecific paid amounts would include a
plan’s negotiated payment amount, the
amount of the State directed payments,
the amount for any pass-through
payments under § 438.6(d), and any
other amounts included in the total paid
to the provider. States would submit
this data to CMS no later than 180 days
after each rating period. We believe 180
days permits adequate time for claims
run out, submission of the necessary
data to the State, and for the State to
format the data for submission to CMS.
We also propose in § 438.6(c)(4) that
States would have to comply with this
new reporting requirement after the
rating period that begins after we release
reporting instructions for submitting the
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information required by this proposal.
We seek public comment on our
proposal to use T–MSIS for this new
reporting, or whether another reporting
vehicle such as MBES, or other
alternatives described in this proposed
rulemaking would be better suited for
SDP reporting. We also seek comment
on how T–MSIS or another reporting
vehicle could support capturing valuebased payment arrangements in which
payment is not triggered by an
encounter or claim.
We also propose a conforming
requirement at § 438.6(c)(5)(iv) to align
with the proposal in § 438.6(c)(4);
proposed paragraph (c)(5)(iv) would
require States to document any
reporting requirements necessary to
comply with § 438.6(c)(4) in their
managed care contracts.
We consider these data reporting
proposals to be a two-prong approach,
with the MLR proposed requirements
explained in section I.B.3. of this
proposed rule serving as a short-term
step and the provider-specific data
reporting proposed here being a longerterm initiative. We believe this would
ensure the appropriate content and
reporting while also giving States
sufficient time to prepare for each
proposal based on the level of new
burden. While some managed care plans
and States may assert that these
proposals increase administrative
burden unnecessarily, we believe that
the increased transparency associated
with these enhanced standards would
benefit both State and Federal
government oversight of SDPs.
Implementing these proposals for State
and managed care plan reporting of
actual SDP expenditures would provide
CMS more complete information when
evaluating, developing, and
implementing possible changes to
Medicaid payment policy and fiscal
integrity policy.
For discussion on the proposed
applicability dates for the proposals
outlined in this section, see section
I.B.2.p. of this proposed rule.
We solicit public comment on these
proposals.
p. Applicability and Compliance Dates
(§§ 438.6(c)(4) and (c)(8), and
438.7(g)(2))
We propose that States and managed
care plans would have to comply with
§ 438.6(a), (c)(1)(iii), (c)(2)(i), (c)(2)(ii)(A)
through (C), (c)(2)(ii)(E), (c)(2)(ii)(G),
(c)(2)(ii)(I) through (J), (c)(2)(vi)(A),
(c)(3), (c)(6)(i) through (iv), and
438.7(c)(4), (c)(5), and (f)(1) through (3)
upon the effective date of the final rule,
as these proposals are either technical
corrections or clarifications of existing
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28153
policies and standards. We propose that
States and managed care plans would
have to comply with § 438.6(c)(2)(iii),
(vi)(B), (vi)(C)(1) and (2) no later than
the first rating period for contracts with
MCOs, PIHPs and PAHPs beginning on
or after the effective date of the final
rule as these newly proposed
requirements will provide States with
increased flexibility and not require
States to make changes to existing
arrangements. We propose that States
and managed care plans would have to
comply with § 438.6(c)(2)(ii)(H),
(c)(2)(vi)(C)(3) and (4), (c)(2)(vii),
(c)(2)(viii) and (ix), and (c)(5)(i) through
(v) no later than the first rating period
for contracts with MCOs, PIHPs and
PAHPs beginning on or after 2 years
after the effective date of the final rule.
We believe this is a reasonable
timeframe for compliance because it
allows States sufficient time to
operationalize the timelines and
requirements for preprint submissions
that are newly established in these
proposals while balancing the need to
strengthen CMS oversight.
We further propose that States and
managed care plans would have to
comply with § 438.6(c)(2)(ii)(D), (F),
(c)(2)(iv), (c)(2)(v), and (c)(7) no later
than the first rating period for contracts
with MCOs, PIHPs and PAHPs
beginning on or after 3 years after the
effective date of the final rule as we
believe States will need a sufficient
period of time to address the policy
elements within these proposals and
operationalize them via various
reporting, documentation and
submission processes. For
§ 438.6(c)(2)(ii)(D) and (F), (c)(2)(iv) and
(v), and (c)(7), we are considering
requiring compliance for the first rating
period beginning on or after 1 year, or
2 years after the effective date of the
final rule, but we are proposing the first
rating period beginning on or after 3
years after the effective date of the final
rule because we believe it strikes a
balance between the work States would
need to do to comply with these
proposals and the urgency with which
we believe these proposals should be
implemented in order to strengthen and
ensure appropriate and efficient
operation of the Medicaid program. We
solicit comment on the proposal and
alternatives.
We propose that States and managed
care plans would have to comply with
§§ 438.6 (c)(5)(vi), and (c)(6)(v), and
438.7(c)(6) and (f)(4) no later than the
first rating period for contracts with
MCOs, PIHPs and PAHPs beginning on
or after 4 years after the effective date
of the final rule. Because these
proposals establish new submission
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timelines and new requirements for
contract and rate certification
documentation, and because States
could view the new requirements as
substantial changes to the SDP process,
we are proposing a longer timeline for
compliance. We are considering
requiring compliance no later than the
first rating period beginning on or after
3 years after effective date of the final
rule to align with the compliance dates
in the proposals described in the
paragraph above; however, to provide
States adequate time to implement
strong policies and procedures to
address the newly proposed
requirements before submitting the
relevant contract and rate certification
documentation, we are proposing the
longer period for States to adjust and
come into compliance. We solicit
comment on the proposal and
alternative.
Finally, as outlined in proposed
§ 438.6(c)(4), States would be required
to submit the initial TMSIS report
subsequent to the first rating period
following the release of CMS guidance
on the content and form of the report.
We have proposed these applicability
dates in §§ 438.6(c)(4) and (c)(8), and
438.7(g).
We solicit public comment on these
proposals.
3. Medical Loss Ratio (MLR) Standards
(§§ 438.8, 438.3, and 457.1203)
In the 2016 final rule, we finalized
Medicaid and CHIP managed care
regulations in §§ 438.8(k) and
457.1203(f) respectively, that require
managed care plans to annually submit
reports of their MLR to States, and, at
§§ 438.74 and 457.1203(e) respectively,
we require States to submit annually a
summary of those reports to CMS. These
sections were issued based on our
authority under sections
1903(m)(2)(A)(iii), 1902(a)(4), and
2101(a) of the Act based on the rationale
that actuarially sound capitation rates
must be utilized for MCOs, PIHPs, and
PAHPs. Additionally, actuarial
soundness requires that capitation
payments cover reasonable, appropriate,
and attainable costs in providing
covered services to enrollees in
Medicaid managed care programs. We
propose to amend our requirements
under the same authority and rationale
that we describe below.
Medical loss ratios are one tool that
CMS and States can use to assess
whether capitation rates are
appropriately set by generally
illustrating how capitation funds are
spent on claims and quality
improvement activities as compared to
administrative expenses. More
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specifically, MLR calculation and
reporting can be used to demonstrate
that adequate amounts of the capitation
payments are spent on services for
enrollees. With MLR reporting, States
have more information to understand
how the capitation payments made for
enrollees in managed care programs are
expended, resulting in responsible fiscal
stewardship of total Medicaid and CHIP
expenditures.
Medicaid and CHIP managed care
MLR reporting requirements align,
generally, with Marketplace standards
for Qualified Health Plans (QHPs) and
Medicare Advantage standards for
Medicare Advantage organizations
(MAOs). As we noted in the preamble
to the 2015 managed care proposed
rule,128 alignment with Marketplace or
Medicare Advantage standards supports
administrative simplicity for States and
health plans to manage health care
delivery across different product lines
and eases the administrative burden on
issuers and regulators that work in all of
those contexts and markets (80 FR
31101). We also noted that a consistent
methodology across multiple markets
(private, Medicare, Medicaid, and CHIP)
would allow for administrative
efficiency for the States in their roles
regulating insurance and Medicaid/
CHIP, and for issuers and managed care
plans to collect and measure data
necessary to calculate an MLR and
provide reports. In addition, a
consistent standard would allow
comparison of MLR outcomes
consistently from State to State and
among commercial, Medicare, and
Medicaid/CHIP managed care plans (80
FR 31107).
In general, Medicaid and CHIP
managed care MLR reporting
requirements have remained aligned
over time with the Marketplace MLR
requirements; however, CMS finalized
some regulatory changes for QHP MLR
reporting in 45 CFR 158.140, 158.150,
and 158.170 effective July 1, 2022.129 To
keep the Medicaid and CHIP managed
care regulations aligned with these new
Marketplace provisions, we propose
several revisions to our requirements in
the following areas:
• Requirements for clinical or quality
improvement standards for provider
incentive arrangements;
• Prohibited administrative costs in
quality improvement activity (QIA)
reporting; and
128 https://www.govinfo.gov/content/pkg/FR2015-06-01/pdf/2015-12965.pdf.
129 https://www.federalregister.gov/documents/
2022/05/06/2022-09438/patient-protection-andaffordable-care-act-hhs-notice-of-benefit-andpayment-parameters-for-2023.
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• Additional requirements for
expense allocation methodology
reporting.
In addition, we propose changes to
specify timing of updates to credibility
adjustment factors; when Medicaid and
CHIP managed care plans are required
to resubmit MLR reports to the State; the
level of data aggregation required for
State MLR summary reports to CMS;
contract requirements related to
reporting of overpayments; and new
reporting requirements for SDPs.
a. Standards for Provider Incentives
(§§ 438.3(i), 438.8(e)(2), 457.1201, and
457.1203)
We are revising standards for provider
incentives to remain consistent with our
goals of alignment with the Marketplace
when appropriate, and to ensure that
capitation rates are actuarially sound
and based on reasonable expenditures
for covered services under the contract.
Under section 1903(m)(2)(A)(iii) of the
Act and implementing regulations, FFP
is not available for State expenditures
incurred for payment (as determined
under a prepaid capitation basis or
under any other risk basis) for services
provided by a managed care plan unless
the prepaid payments are made on an
actuarially sound basis. This
requirement is made applicable to
PIHPs and PAHPs under authority in
section 1902(a)(4) of the Act. As
specified in current regulations at
§ 438.4(a), actuarially sound Medicaid
capitation rates are projected to provide
for all reasonable, appropriate, and
attainable costs as well as the operation
of the MCO, PIHP, or PAHP required
under the terms of the contract.
While Medicaid managed care plans
are required to calculate and report an
MLR to the State, States are not required
to establish a minimum MLR
requirement; although under current
regulations at § 438.4(b)(9), capitation
rates must be developed in a way that
the managed care plan would
reasonably achieve an MLR of at least 85
percent. Under current regulations at
§ 438.8(c), if a State elects to require that
their managed care plans meet a
minimum MLR requirement, the
minimum must be set to at least 85
percent. Further, under § 438.8(j), States
may establish a remittance arrangement
based on an MLR requirement of 85
percent or higher. As a general matter,
remittance arrangements based on
minimum MLRs may provide value to
States by requiring managed care plans
to remit a portion of their capitation
payments to States when spending on
covered services and QIAs is less than
the minimum MLR requirements.
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At existing §§ 438.3(i)(1) and
457.1201(h), respectively, Medicaid and
CHIP managed care plan contracts must
require compliance with the provider
plan incentive requirements in
§§ 422.208 and 422.210.130 In this
section, we refer to the term ‘‘incentive’’
to mean both incentive and bonus
payments to providers. Under
§ 422.208(c), managed care plans may
enter into a physician incentive plan
with a health care provider, but plans
must meet requirements applicable to
those arrangements in § 422.208(c)
through (g), and under § 422.208(c)(1)
plans cannot make a payment, directly
or indirectly, as an inducement to
reduce or limit medically necessary
services. A Medicaid and CHIP managed
care plan may make incentive payments
to a provider if the provider agrees to
participate in the plan’s provider
network. These payment arrangements
may be based solely on an amount
negotiated between the plan and the
provider. Medicaid and CHIP managed
care plans can implement provider
incentive arrangements that are not
based on quality improvement
standards or metrics; however, provider
incentive payments must be included as
incurred claims when managed care
plans calculate their MLR, per
§§ 438.8(e)(2)(iii)(A) and 457.1203(c)
respectively. Further, provider incentive
payments may influence the
development of future capitation rates,
and Medicaid managed care plans may
have a financial incentive to
inappropriately pay provider incentives
when the plans are unlikely to meet
minimum MLR requirements.
Additionally, these payments may
inappropriately inflate the numerator of
the MLR calculation and reduce or
eliminate remittances, if applicable.
Additionally, including such data in the
base data used for rate development
may inappropriately inflate future
capitation rates.
Vulnerabilities With Managed Care
Plans’ Provider Incentive Contracting
Practices
As part of our Medicaid managed care
program integrity oversight efforts, CMS
recently conducted several in-depth
reviews of States’ oversight of managed
care plan MLR reporting. These reviews
included examinations of the contract
language for provider incentive
arrangements between managed care
plans and network providers. As part of
130 As specified in § 438.3(i)(2), in applying the
provisions of §§ 422.208 and 422.210 of this
chapter, references to ‘‘MA organization,’’ ‘‘CMS,’’
and ‘‘Medicare beneficiaries’’ must be read as
references to ‘‘MCO, PIHP, or PAHP,’’ ‘‘State,’’ and
‘‘Medicaid beneficiaries,’’ respectively.
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these reviews, CMS identified several
examples of managed care plan
practices that could make an incentive
payment inappropriate to include in the
numerator. For example, there were
inconsistent documentation and
contracting practices for incentive
payments in contracts between some
Medicaid managed care plans and their
network providers, including State
acceptance of attestations of these
arrangements from senior managed care
plan leadership when contract
documentation was lacking. These
reviews also noted that many managed
care plans’ contracts with network
providers did not base the incentive
payments on a requirement for the
providers to meet quantitative clinical
or quality improvement standards or
metrics. In fact, examination of these
contracts between managed care plans
and their network providers revealed
that some managed care plans did not
require a provider to improve their
performance in any way to receive an
incentive payment. Additionally, many
of the incentive arrangements were not
developed prospectively with clear
expectations for provider performance.
Finally, we identified provider
incentive performance periods that did
not align with the MLR reporting period
and provider incentive contracts that
were signed after the performance
period ended.
Contract Requirements for Provider
Incentive Payment Arrangements
Based on these reviews, we are
concerned that if a provider incentive
arrangement is not based on basic core
contracting practices (including
sufficient supporting documentation
and clear, prospective quantitative
quality or performance metrics), it may
create an opportunity for a managed
care plan to more easily pay network
providers solely to expend excess funds
to increase their MLR numerator under
the guise of paying incentives. This
potential loophole could also be used to
help managed care plans avoid paying
remittances. Also, this practice could
artificially inflate future capitation rates.
To address these concerns, we are
proposing additional requirements on
provider incentive arrangements in
§ 438.3(i).
In a new § 438.3(i)(3) and (4) for
Medicaid, and included in separate
CHIP regulations through an existing
cross-reference at § 457.1201(h), we
propose to require that the State,
through its contract(s) with a managed
care plan, must include specific
provisions related to provider incentive
contracts. Specifically, the proposed
changes would require in § 438.3(i)(3)(i)
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and (ii) that incentive payment contracts
between managed care plans and
network providers have a defined
performance period that can be tied to
the applicable MLR reporting period(s),
and such contracts must be signed and
dated by all appropriate parties before
the commencement of the applicable
performance period. We also propose, in
§ 438.3(i)(3)(iii), that all incentive
payment contracts must include welldefined quality improvement or
performance metrics that the provider
must meet to receive the incentive
payment. In addition, in
§ 438.3(i)(3)(iv), we propose that
incentive payment contracts must
specify a dollar amount that can be
clearly linked to successful completion
of these metrics as well as a date of
payment. We note that managed care
plans would continue to have flexibility
to determine the appropriate quality
improvement or quantitative
performance metrics to include in the
incentive payment contracts. In
addition, the proposed changes would
also require in § 438.3(i)(4)(i) that the
State’s contracts must define the
documentation that the managed care
plan must maintain to support these
arrangements. In § 438.3(i)(4)(ii), we
propose that the State must prohibit
managed care plans from using
attestations as documentation to support
the provider incentive payments. In
§ 438.3(i)(4)(iii), we propose that the
State’s contracts require that managed
care plans must make the incentive
payment contracts and supporting
documentation available to the State
both upon request and at any routine
frequency that the State establishes.
Finally, we propose that States and
managed care plans would have to
comply with § 438.3(i)(3) and (4) no
later than the rating period for contracts
with MCOs, PIHPs, and PAHPs
beginning on or after 60 days following
the effective date of the final rule as we
believe this is a reasonable timeframe
for compliance. Therefore, we have
proposed this applicability date in
§ 438.3(v) for Medicaid, and through a
proposed cross-reference at
§ 457.1200(d) for separate CHIPs, and
we seek public comment on this
proposal. Other changes proposed to
§ 438.3(v) are outlined in section I.B.4.i.
of this proposed rule.
We also propose to amend § 438.608
to cross-reference these requirements in
the program integrity contract
requirements section. Specifically, we
propose to add a new § 438.608(e) that
notes the requirements for provider
incentives in § 438.3(i)(3) and (4). This
proposed requirement is equally
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Alignment With Marketplace
Regulations for Provider Incentive
Arrangements 131
Effective July 1, 2022, the Marketplace
regulations at 45 CFR 158.140(b)(2)(iii)
were revised to require issuers to tie
provider bonuses and incentives
payments to clearly-defined, objectively
measurable, and well-documented
clinical or quality improvement
standards for these costs to qualify as
expenditures in the MLR numerator. In
contrast, current Medicaid and CHIP
managed care regulations for provider
incentive arrangements do not require
these payments to be based on quality
or performance metrics. This
inconsistency hinders the comparison of
MLR data between the Marketplace
issuers and Medicaid and CHIP
managed care plans, which is important
given the high number of health plans
that are both sold in the Marketplace
and Medicaid managed care plans as
well as the frequent churn of
individuals between Marketplace,
Medicaid, and CHIP coverage. To
address the potential for inappropriate
inflation of the MLR numerator as well
as facilitate data comparability, we
propose in § 438.8(e)(2)(iii)(A) for
Medicaid, which is included in separate
CHIP regulations through an existing
cross-reference at § 457.1203(c), to
require that for a provider bonus or
incentive payment to be included in the
MLR numerator, the provider bonus or
incentive arrangement would have to
require providers to meet clearlydefined, objectively measurable, and
well-documented clinical or quality
improvement standards to receive the
bonus or incentive payment. This
change would prohibit Medicaid and
CHIP managed care plans from
including provider bonus or incentive
payments that are not based on clinical
or quality improvement standards in
their MLR numerator, which would
improve the accuracy of their MLR, as
well as other components of managed
care programs that rely on reported
MLRs, such as capitation rate
development and remittances. Further, a
consistent methodology across multiple
markets would allow for administrative
efficiency for the States as they monitor
their Medicaid and CHIP programs, and
for issuers and managed care plans to
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collect and measure data necessary to
calculate an MLR and provide reports.
We believe that by requiring States’
contracts with managed care plans to
specify how provider bonus or incentive
payment arrangements would be
structured in managed care plans’
provider contracts, transparency around
these arrangements would improve. In
addition, by requiring the contracts to
include more specific documentation
requirements, CMS and States would be
better able to ensure that provider bonus
or incentive payments are not being
used either to inappropriately increase
the MLR to avoid paying potential
remittances, inflate future capitation
rates, or to simply move funds from a
Medicaid managed care plan to an
affiliated company. The proposals
would increase transparency into
provider bonuses and incentives,
improve the quality of care provided by
ensuring that bonuses and incentives
are paid to providers that demonstrated
furnishing high-quality care, and protect
Medicaid and CHIP programs against
fraud and other improper payments. We
are seeking comment on these proposed
requirements, including whether any
additional documentation requirements
should be specified in regulation. We
propose that States and managed care
plans would be required to comply with
these requirements 60 days after the
effective date of this final rule as we
believe these proposals are critical for
fiscal integrity in Medicaid and CHIP.
We considered an alternative
compliance date of no later than the
rating period for contracts with MCOs,
PIHPs and PAHPs beginning on or after
60 days following the effective date of
the final rule; however, we are
concerned this is not soon enough. We
seek comment on this proposal.
b. Prohibited Costs in Quality
Improvement Activities (§§ 438.8(e)(3)
and 457.1203(c))
The preamble to the Marketplace
regulations that took effect on July 1,
2022 indicated that examinations of
MLR reporting of issuers found ‘‘wide
discrepancies in the types of expenses
that issuers include in QIA expenses’’
and that inconsistency ‘‘creates an
unequal playing field among issuers’’
(87 FR 692). Therefore, to provide
further clarity on the types of costs that
may be included in MLR calculations in
the future, CMS modified Marketplace
regulations for QIA expenditures in 45
CFR 158.150(a), effective July 1, 2022, to
prohibit the inclusion of indirect or
overhead expenses that do not directly
improve health care quality when
reporting QIAs.
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In Medicaid and separate CHIP
regulations at §§ 438.8(e)(3) and
457.1203(c) respectively, we included
QIA activities that meet the Marketplace
MLR requirements, but we did not
explicitly include a prohibition on
managed care plans including indirect
or overhead expenses when reporting
QIA costs in the MLR because the
commercial regulations did not have
this exclusion at the time. As a result,
the current Medicaid MLR regulations
do not require managed care plans to
exclude indirect or overhead QIA
expenditures. For example,
expenditures for facility maintenance,
utilities, or marketing may be included
in the MLR even though these expenses
do not directly improve health care
quality. As a result, Medicaid or CHIP
managed care plans may include these
types of costs as QIA costs in the MLR
numerator, which could result in
inappropriately inflated MLRs, and a
different standard existing in the
Marketplace and Medicaid and CHIP
markets. This difference in standards
could pose a potential administrative
burden for managed care plans that
participate in both Medicaid and CHIP
and the Marketplace because managed
care plans may include different types
of expenses in reporting QIA.
To align Medicaid and CHIP MLR
QIA reporting requirements with the
Marketplace requirements and to
improve clarity on the types of QIA
expenditures that should be included in
the MLR numerator, we propose to
amend § 438.8(e)(3)(i) for Medicaid,
which is included in separate CHIP
regulations through an existing crossreference at § 457.1203(c), to add a
reference to the Marketplace regulation
that prohibits the inclusion of overhead
or indirect expenses that are not directly
related to health care quality
improvement. This change would
provide States with more detailed QIA
information to improve MLR reporting
consistency, allow for better MLR data
comparisons between the Marketplace
and Medicaid and CHIP markets, and
reduce administrative burden for
managed care plans that participate in
both Medicaid and CHIP and the
Marketplace. We propose that these
requirements would be effective 60 days
after the effective date of this final rule
as we believe these proposals are critical
for fiscal integrity in Medicaid and
CHIP. We considered an alternative
effective date of no later than the rating
period for contracts with MCOs, PIHPs
and PAHPs beginning on or after 60
days following the effective date of the
final rule; however, we are concerned
this is not soon enough. We seek
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comment on the applicability date for
these proposals.
c. Additional Requirements for Expense
Allocation Methodology
(§§ 438.8(k)(1)(vii) and 457.1203(f))
As specified in current regulations at
§§ 438.8(k)(1)(vii) and 457.1203(f)
respectively, Medicaid and CHIP
managed care plans must provide a
report of the methodology or
methodologies that they used to allocate
certain types of expenditures for
calculating their MLR. Examples of
these types of expenditures include
overhead expenses such as facility costs
or direct expenses such as employee
salaries. If a plan operates multiple lines
of business, for example in both
Medicaid and the Marketplace, it must
indicate in the Medicaid MLR report
how the share of certain types of costs
were attributed to the Medicaid line of
business. However, the Medicaid MLR
regulations in § 438.8(g) and (k)(1)(vii)
do not require managed care plans to
submit information about the types of
expenditures allocated to the Medicaid
line of business and do not require
managed care plans to specify how each
type of expenditure was allocated to the
Medicaid MLR.
Recent CMS State-level Medicaid
MLR reviews noted a lack of expense
allocation information in managed care
plans’ MLR reports to States.
Specifically, CMS determined that
several plans operated in multiple
markets, for example, Medicaid and
Medicare Advantage, and failed to
adequately describe how certain costs
that may apply across multiple lines of
business were allocated to the Medicaid
MLR report. Examples of these expenses
include: quality improvement expenses,
taxes, licensing or regulatory fees, and
non-claims costs. The impact of this
lack of transparency is that it may be
impossible for a State to determine if the
managed care plan’s allocation of the
applicable expenses to the Medicaid
line of business was reasonable. For
example, if a managed care plan
operating in multiple markets does not
provide information on how quality
improvement activity expenses were
allocated to the Medicaid MLR, the
State will be unable to determine if the
MLR numerator is inappropriately
inflated.
The Marketplace regulations in 45
CFR 158.170(b) require significantly
more detail for expense allocation in
QHPs’ MLR reporting. Specifically,
§ 158.170(b) requires a description of
the types of expenditures that were
allocated, how the expenses met the
criteria for inclusion in the MLR, and
the method(s) used to aggregate these
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expenses. We propose to require in
§ 438.8(k)(1)(vii) for Medicaid, which is
included in CHIP regulations through an
existing cross-reference at § 457.1203(f),
that managed care plans must include
information that reflects the same
information required under Marketplace
requirements in the MLR report that
they submit to the State. Specifically, in
§ 438.8(k)(1)(vii), we propose to add to
the existing text that plans’ descriptions
of their methodology must include a
detailed description of the methods
used to allocate expenses, including
incurred claims, quality improvement
expenses, Federal and State taxes and
licensing or regulatory fees, and other
non-claims costs, as described
§ 158.170(b). These revisions would
improve State MLR oversight by
providing States with more detailed
information to ensure the
appropriateness of managed care plans’
expense allocation. These proposed
requirements would align with
Marketplace regulations and reduce
administrative burden for managed care
plans. We propose that States and
managed care plans would be required
to comply with these requirements 60
days after the effective date of this final
rule as we believe these proposals are
critical for fiscal integrity in Medicaid
and CHIP. We considered an alternative
compliance date of no later than the
rating period for contracts with MCOs,
PIHPs and PAHPs beginning on or after
60 days following the effective date of
the final rule; however, we are
concerned that is not soon enough. We
seek comment on this proposal.
d. Credibility Factor Adjustment to
Publication Frequency (§§ 438.8(h)(4)
and 457.1203(c))
Section 2718(c) of the Public Health
Service Act charged the National
Association of Insurance Commissioners
(NAIC) with developing uniform
methodologies for calculating measures
of the expenditures that make up the
MLR calculation, and to address the
special circumstances of smaller plans.
The NAIC model regulation allows
smaller plans to adjust their MLR
calculations by applying a ‘‘credibility
adjustment.’’ Under §§ 438.8(h) and
457.1203(c) respectively, Medicaid and
CHIP managed care calculated MLRs
may be adjusted using credibility factors
to account for potential variability in
claims due to random statistical
variation. These factors are applied to
plans with fewer enrollees to adjust for
the higher impact of claims variability
on smaller plans. As stated in
§ 438.8(h)(4), CMS is responsible for
developing and publishing these factors
annually for States and managed care
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plans to use when reporting MLRs for
plans with fewer enrollees. In the 2015
Medicaid and CHIP managed care
proposed rule (80 FR 31111), we
proposed adopting a credibility
adjustment methodology along with
assurances to monitor and reevaluate
credibility factors ‘‘in light of
developing experience with the
Affordable Care Act reforms.’’ In the
2015 proposed rule (80 FR 31111), we
also proposed to update the credibility
adjustment method within the
parameters of the methodology
proposed in that proposed rule. We
finalized this proposal without revision
in the 2016 final rule (81 FR 27864). The
Medicaid managed care credibility
adjustment factors were published on
July 31, 2017 at https://
www.medicaid.gov/federal-policyguidance/downloads/cib073117.pdf.
Since this publication of the
credibility adjustment factors in 2017,
the factors have not changed. The
factors were originally developed using
a statistical model applying the Central
Limit Theorem (80 FR 31111). This
model produced credibility factors that
were not expected to change annually.
Therefore, we believe that annual
updates to these factors are not required,
and we propose to modify § 438.8(h)(4)
for Medicaid, which is included in
separate CHIP regulations through an
existing cross-reference at § 457.1203(c),
to remove ‘‘On an annual basis.’’ If we
determine that the factors need to be
updated, we would use the
methodology specified at § 438.8(h)(4)(i)
through (vi). We are not proposing any
revisions to § 438.8(h)(4)(i) through (vi)
in this rule. We propose that these
changes would be effective 60 days after
the effective date of this final rule as we
believe this timeframe is reasonable. We
seek comment on this proposal.
e. MCO, PIHP, or PAHP MLR Reporting
Resubmission Requirements
(§§ 438.8(m) and 457.1203(f))
Medicaid and CHIP managed care
plans are required to resubmit MLR
reports to States under certain
circumstances. In the 2015 managed
care proposed rule preamble, we noted
that States may make retroactive
changes to capitation rates that could
affect the MLR calculation for a given
MLR reporting year and that when that
occurred, the MCO, PIHP, or PAHP
would need to recalculate the MLR and
provide a new report with the updated
figures (80 FR 31113). We also indicated
that ‘‘In any instance where a State
makes a retroactive change to the
capitation payments for an MLR
reporting year where the report has
already been submitted to the State, the
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MCO, PIHP, or PAHP must re-calculate
the MLR for all MLR reporting years
affected by the change and submit a new
report meeting the requirements in
paragraph (k) of this section.’’ This
regulation was finalized in 2016 without
changes (81 FR 27864). However, the
reference in the regulation to changes to
capitation ‘‘payments’’ rather than
‘‘rates’’ has caused confusion about
when managed care plans should
resubmit MLR reports to the State, and
has contributed to additional
administrative burden by requiring
plans to resubmit MLR reports to the
State and by requiring States to review
multiple MLR report submissions from
managed care plans.
As part of our Medicaid MLR report
compliance reviews, we have heard
from several States that MLR reports
from MCOs, PIHPs, or PAHPs are often
resubmitted to the State. These
resubmissions usually resulted from
payments the State made to the
managed care plan as part of the
retroactive eligibility review process. As
part of this process in these States, the
State reviews beneficiary eligibility
records to determine if an individual
qualifies for retroactive eligibility. If an
enrollee qualifies for retroactive
eligibility, the State modifies the
number of capitation payments that
were made to a plan; however, the State
does not retroactively modify the
capitation rate for a group of members.
When a State modifies the number of
payments, but not the rate of payment
to a managed care plan, we believe that
it is unnecessary for a plan to resubmit
the MLR to the State. For separate
payment terms, only used for SDPs, the
proposed regulation changes would
require the State to document in the
managed care plan contracts the total
dollars that the State would pay to the
plans for the individual State directed
payment; the timing and frequency of
payments that would be made under the
separate payment term from the State to
the plans; a description or reference to
the contract requirement for the specific
State directed payment for which the
separate payment term would be used;
and any reporting that the State requires
to ensure appropriate reporting of the
separate payment term for purposes of
MLR reporting under § 438.8. If the
State modifies a separate payment term,
the MLR would need to be resubmitted
to the State. See further details in
section I.B.2.l. of this proposed rule.
We propose to amend § 438.8(m) for
Medicaid, which is included in separate
CHIP regulations through an existing
cross-reference at § 457.1203(f), to
specify that an MCO, PIHP, or PAHP
would only be required to resubmit an
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MLR report to the State when the State
makes a retroactive change to capitation
rates. Specifically, we propose to
replace ‘‘payments’’ with ‘‘rates’’ and to
insert ‘‘retroactive rate’’ before the word
‘‘change.’’ These changes would
decrease administrative burden for both
managed care plans and States by
reducing the number of MLR report
submissions while retaining our original
intent. We propose that these changes
would be effective 60 days after the
effective date of this final rule as we
believe this timeframe is reasonable to
alleviate State and plan administrative
burden. We considered an alternative
effective date no later than the rating
period for contracts with MCOs, PIHPs
and PAHPs beginning on or after 60
days following the effective date of the
final rule; however, we do not believe
additional time is necessary. We seek
comment on this proposal.
f. Level of MLR Data Aggregation
(§§ 438.74 and 457.1203(e))
As specified in existing requirements
at §§ 438.8(k) and 457.1203(f)
respectively, Medicaid and CHIP
managed care plans are required to
submit detailed MLR reports to States,
and States, as required in § 438.74 for
Medicaid and § 457.1203(e) for separate
CHIP, must submit a summary
description of those reports to CMS. In
the preamble to the 2015 managed care
proposed rule (80 FR 31113), we
described the term ‘‘summary’’ as
meaning an abbreviated version of the
more detailed reports required from
managed care plans in § 438.8(k), but
did not refer to a Statewide aggregation
of data across managed care plans. The
proposed regulatory text for § 438.74 did
not include the words ‘‘for each’’ and
was finalized as proposed. In our
compliance reviews of State summary
MLR reports, several States provided
MLR data aggregated over the entire
State and neglected to provide the
abbreviated MLR report for each plan.
These submissions of MLR summary
reports that omitted information by plan
indicate States’ confusion with what is
required for these reports.
To correct this issue, we propose to
amend § 438.74(a) for Medicaid, which
is included in separate CHIP regulations
through an existing cross-reference at
§ 457.1203(e), to note explicitly that
State MLR summary reports must
include the required elements for each
MCO, PIHP, or PAHP that is contracted
with the State. To specify that the MLR
information would have to be reported
for each managed care plan, we propose
in § 438.74(a)(1) to replace ‘‘the’’ with
‘‘each’’ before ‘‘report(s).’’ In addition,
in § 438.74(a)(2), we propose to add
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language to specify that the information
listed as required in the summary
description must be provided for each
MCO, PIHP, or PAHP under contract
with the State. These changes would
specify that States must provide MLR
information for each managed care plan
in their annual summary reports to
CMS. We propose that States and
managed care plans would be required
to comply with these changes 60 days
after the effective date of this final rule
as we believe these proposals are critical
for fiscal integrity in Medicaid and
CHIP. We considered an alternative
compliance date of no later than the
rating period for MCO, PIHP and PAHP
contracts beginning on or after 60 days
following the effective date of the final
rule; however, we are concerned this is
not soon enough. We seek comment on
this proposal.
g. Contract Requirements for
Overpayments (§§ 438.608(a)(2)
and(d)(3), and 457.1285)
In the 2016 final rule, we aimed to
strengthen State and Medicaid and CHIP
managed care plan responsibilities to
protect against fraud and other
overpayments in State Medicaid and
CHIP programs, in part, by enhancing
reporting requirements to support
actuarial soundness payment provisions
and program integrity efforts (81 FR
27606). Overpayments are defined in
§ 438.2 as any payment made to a
network provider by a MCO, PIHP, or
PAHP to which the network provider is
not entitled under Title XIX of the Act
or any payment to a MCO, PIHP, or
PAHP by a State to which the MCO,
PIHP, or PAHP is not entitled under
Title XIX of the Act. These
overpayments may be the result of
fraud, waste, abuse, or other billing
errors. Regardless of cause,
overpayments should be excluded from
the capitation rate because they do not
represent reasonable, appropriate, or
attainable costs.
The 2016 final rule also enhanced the
integrity of capitation payments, in part,
by requiring at § 438.608(d)(3) for
Medicaid, and included in separate
CHIP regulations through an existing
cross-reference at § 457.1285, that State
contracts with managed care plans
include provisions specifying that
managed care plans must report the
recoveries of overpayments annually.
This reporting to the State is critical to
the actuarial soundness of capitation
rates because managed care plans must
exclude overpayments from their
incurred claims, which is also a key
element in the numerator of the MLR
calculation. As required in § 438.5(b)(5),
States must consider Medicaid managed
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care plans’ past reported MLR and the
projected MLR in the development of
capitation rates. If a managed care plan’s
MLR numerator does not exclude
overpayments, the MLR may be
inappropriately inflated. Section
438.608(d)(4) requires that the State use
the results of the information and
documentation collected under
§ 438.608(d)(3) for setting actuarially
sound Medicaid capitation rates
consistent with the requirements in
§ 438.4.
This proposed rule seeks to modify
§ 438.608(a)(2), which requires managed
care plan contracts to include a
provision for the prompt reporting of all
overpayments identified or recovered
(specifying those due to potential fraud)
to the State; and § 438.608(d)(3), which
requires managed care plan contracts to
include annual reports on plan
recoveries of overpayments. Both
proposed changes are included in
separate CHIP regulations through an
existing cross-reference at § 457.1285.
The proposed changes aim to ensure
that Medicaid and CHIP managed care
plans report comprehensive
overpayment data to States in a timely
manner, which would better position
States to execute program integrity
efforts and develop actuarially sound
capitation rates.
Defining ‘‘Prompt’’ Reporting
(§§ 438.608(a)(2) and 457.1285))
Current regulations at § 438.608(a)(2)
require that States include a provision
in their contracts with managed care
plans for the prompt reporting to the
State of all overpayments identified or
recovered, specifying the overpayments
due to potential fraud. However, the
term ‘‘prompt’’ is not defined. Although
a time period is not defined, prompt
reporting of identified or recovered
overpayments is important because it
can enable a State to expeditiously take
action against a provider to prevent
further inappropriate activity, including
potential fraud. With prompt reporting
of managed care plan overpayments, the
State is better equipped to identify
similar overpayments and prevent
future overpayments across its networks
and managed care programs.
CMS’ oversight efforts and other
program integrity reviews have revealed
that States interpret the promptness
requirement under § 438.608(a)(2)
inconsistently. For example, some
States do not define ‘‘prompt’’ in
managed care plan contracts, instead
deferring to managed care plans’
interpretation of the timeframe to report
overpayments; this lack of definition
can result in inconsistent overpayment
reporting among managed care plans
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and States. Our reviews also revealed
that some States do not use a consistent
timeframe across managed care plan
contracts when requiring the reporting
of overpayments. As a result, managed
care plans may not report identified or
recovered overpayments within a
timeframe that enables States to
effectively and swiftly investigate and
take appropriate administrative action
against providers that may be
committing fraudulent activities across
networks and managed care programs.
We believe that establishing a uniform
definition of the term ‘‘prompt’’ would
provide clarity to States and managed
care plans, thereby enhancing ongoing
communication between managed care
plans and States, particularly as it
relates to program integrity practices.
Therefore, we propose to amend
§ 438.608(a)(2) for Medicaid, and
included in separate CHIP regulations
through an existing cross-reference at
§ 457.1285, to define ‘‘prompt’’ as
within 10 business days of identifying
or recovering an overpayment. We
believe 10 business days would provide
a managed care plan sufficient time to
investigate overpayments and determine
whether they are due to potential fraud
or other causes, such as billing errors,
and also quickly provide the State with
awareness to mitigate other potential
overpayments across its networks and
managed care programs. With a clear
and consistent overpayment reporting
requirement, States would be better
equipped to: direct managed care plans
to look for specific network provider
issues, identify and recover managed
care plan and fee-for-service claims that
are known to be unallowable, take
corrective actions to correct erroneous
billing practices, or consider a potential
law enforcement referral. We are
seeking public comment on the
proposed 10 business day timeframe
and whether reporting should be from
date of identification or recovery, or
instead on a routine basis, such as
monthly. We propose that States and
managed care plans would be required
to comply with these requirements 60
days after the effective date of this final
rule as we believe these proposals are
critical for fiscal integrity in Medicaid
and CHIP. We considered an alternative
effective date of no later than the rating
period for contracts with MCOs, PIHPs
and PAHPs beginning on or after 60
days following the effective date of the
final rule; however, we do not believe
additional time is necessary. We seek
comment on this proposal.
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Identifying Overpayment Reporting
Requirements (§§ 438.608(d)(3) and
457.1285)
The overpayment reporting provisions
in 42 CFR part 438, subpart H require
managed care plans to recover the
overpayments they identify, and in turn,
report those identified overpayments to
the State for purpose of setting
actuarially sound capitation rates. In the
2015 proposed rule, we stated that
‘‘MCOs, PIHPs, and PAHPs must report
improper payments and recover
overpayments they identify from
network providers. States must take
such recoveries into account when
developing capitation rates. Therefore,
capitation rates that include the amount
of improper payments recovered by an
MCO, PIHP, or PAHP as projected costs
would not be considered actuarially
sound.’’ (80 FR 31119). It was our
expectation that ‘‘such recoveries’’
include recoveries of all identified
overpayments. This intent is also
reflected in § 438.608(a)(2), which states
that managed care plans must report
both ‘‘identified or recovered’’
overpayments to the State. However, the
words ‘‘identified or’’ were omitted
from the related regulatory text at
§ 438.608(d)(3). Program integrity
reviews and investigations conducted
since the 2016 final rule have found that
language in § 438.608(d)(3) providing
that managed care plans only report
‘‘recovered overpayments’’ has created
an unintentional effect of managed care
plans’ reporting partial overpayment
data for capitation rate calculations.
This omission may have also
disincentivized managed care plans
from investing in the resources
necessary to recover identified
overpayments in the interest of
maintaining a higher MLR. For example,
we have identified instances in which
managed care plans identified an
overpayment, but did not recover the
entire overpayment from the provider
due to negotiating or settling the
overpayment to a lesser amount. In
other cases, managed care plans
identified an overpayment that was
resolved by applying an offset to future
payments to the provider instead of
recovering the full overpayment in the
impacted rating period. These situations
resulted in the managed care plans only
reporting a relatively small or no
overpayment recovery amount to the
State in the impacted rating period,
instead of the full amount of the
identified overpayment. This
inconsistent reporting does not reflect
our original intent in imposing the
current requirements in § 438.608(d)(3),
and prevents the State from accounting
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for the full amount of the identified
overpayment in the impacted rating
period when developing capitation rates
as required under § 438.608(d)(4).
To address these issues, we propose
to revise § 438.608(d)(3) for Medicaid
and separate CHIP regulations through
an existing cross-reference at
§ 457.1285, to specify our original intent
that any overpayment (whether
identified or recovered) must be
reported by Medicaid or CHIP managed
care plans to the State. Through this
proposed change, we believe that
managed care plans and States would
have more consistency in the
overpayment reporting requirements at
§ 438.608(a)(2) and (d)(3) by requiring
reporting to the State all overpayments,
whether identified or recovered. By
ensuring that both identified and
recovered overpayments are reported,
States and CMS would be more assured
that capitation rates account for only
reasonable, appropriate, and attainable
costs covered under the contract. We
propose that States and managed care
plans would be required to comply with
these requirements 60 days after the
effective date of this final rule as we
believe these proposals are critical for
fiscal integrity in Medicaid and CHIP.
We considered an alternative effective
date no later than the rating period for
contracts with MCOs, PIHPs and PAHPs
beginning on or after 60 days following
the effective date of the final rule;
however, we are concerned that is not
soon enough. We seek comment on this
proposal.
h. Reporting of SDPs in the Medical
Loss Ratio (MLR) (§§ 438.8(e)(2)(iii) and
(f)(2), 438.74, 457.1203(e) and (f))
Many States are using the authority in
§ 438.6(c) to direct Medicaid managed
care plans’ payments to certain
providers. See section I.B.2.e. of this
proposed rule for more information.
States’ increasing use of SDP
arrangements has been cited as a key
area of oversight risk for CMS. Several
advisory and oversight bodies,
including MACPAC, the HHS OIG, and
GAO, have authored reports focused on
CMS oversight of SDPs.132 133 134 The
scope, size, and complexity of the SDP
arrangements being submitted by States
for approval has also grown steadily and
quickly. For calendar year 2022, CMS
received 298 preprints from States. In
total, as of December 2022, CMS has
132 https://www.macpac.gov/publication/june2022-report-to-congress-on-medicaid-and-chip/
June 2022 Report to Congress on Medicaid and
CHIP, Chapter 2.
133 https://oig.hhs.gov/oas/reports/region6/
61807001.asp.
134 https://www.gao.gov/products/gao-22-105731.
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reviewed more than 1,100 SDP
proposals and approved 993 proposals
since the 2016 final rule was issued.
SDPs also represent a notable amount
of spending. MACPAC reported that
CMS approved SDP arrangements in 37
States, with spending exceeding more
than $25 billion for SDPs through
2020.135 GAO also reported that at least
$20 billion has been approved by CMS
for preprints with payments to be made
on or after July 1, 2021, across 79
proposals.136
Under our current review and
approval process for SDPs we ask States
to estimate projected SDP expenditures,
but we do not review the actual
amounts that States provide to Medicaid
managed care plans for these payment
arrangements, and we do not review the
actual amounts that Medicaid managed
care plans pay to providers. We
retrospectively review SDP actual
amounts as part of State-level MLR
reviews and in-depth reviews of State
expenditures where Federal dollars are
at risk, known as Financial Management
Reviews; however, these reviews are
limited to only a few States each year.
We do not conduct other formal
retrospective reviews of actual SDP
expenditures. Thus, we rarely confirm
with States that SDP actual spending
amounts were reasonably consistent
with the CMS-approved estimated
amounts. Instead, we require States to
provide the estimated total payment
amounts for these arrangements as part
of the current approval process. We are
also aware that some States are
permitting managed care plans to retain
a portion of SDPs for administrative
costs when plans make these payments
to providers. Because States are not
required to provide the actual
expenditures associated with these
arrangements in any separate or
identifiable way, we cannot determine
exactly how much is being paid under
these arrangements and whether Federal
funds are at risk for impermissible or
inappropriate payment.
We propose new reporting
requirements for Medicaid SDPs in
§§ 438.8 and 438.74 to align with the
reporting that is currently required for
Medicaid FFS supplemental payments.
CMS FFS supplemental payment
guidance notes that ‘‘[i]nformation
about all supplemental payments under
the State plan and under demonstration
is necessary to provide a full picture of
135 https://www.macpac.gov/wp-content/uploads/
2022/06/MACPAC_June2022-WEB-Full-Booklet_
FINAL-508-1.pdf.
136 https://www.gao.gov/assets/gao-22105731.pdf.
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Medicaid payments.’’ 137 While States
must provide CMS with the amounts for
FFS supplemental payments, there is no
requirement for States or managed care
plans to provide actual payment data
separately for SDPs. Implementing a
new requirement for both State and
managed care plan reporting of actual
SDP expenditures would support CMS
oversight activities to better understand
provider-based payments across
delivery systems.
To address the need for additional
information on the actual amounts paid
as SDPs, we propose to require
Medicaid managed care plans to include
SDPs and associated revenue as separate
lines in the MLR reports required at
§ 438.8(k). The managed care MLR
reporting requirements at § 438.8(k)
were codified in the 2016 final rule, and
States have substantial experience in
obtaining and reviewing MLR reports
from their managed care plans. To date,
our MLR guidance has not addressed
the inclusion of SDPs in the MLR; this
proposal would specify these
requirements by amending § 438.8(k) to
ensure that Medicaid SDPs would be
separately identified in annual MLR
reporting.
Specifically, at § 438.8(e)(2)(iii)(C), we
propose to require that managed care
plan expenditures to providers that are
directed by the State under § 438.6(c),
including those that do and do not
require prior CMS approval, must be
included in the MLR numerator. In
§ 438.8(f)(2)(vii), we propose to require
that State payments made to Medicaid
MCOs, PIHPs, or PAHPs for approved
arrangements under § 438.6(c) be
included in the MLR denominator as
premium revenue. We propose that
States and managed care plans are
required to comply with these changes
in § 438.8(e)(2)(iii)(C) and (f)(2)(vii) 60
days after the effective date of the final
rule as we believe these proposals are
critical for fiscal integrity in Medicaid.
We considered an alternative
compliance date of no later than the
rating period for contracts with MCOs,
PIHPs and PAHPs beginning on or after
60 days following the effective date of
the final rule; however, we are
concerned this is not soon enough,
given the fiscal integrity risks that are
involved. We seek comment on this
proposal.
We also propose to require that the
managed care plans’ MLR reports to
States as required in § 438.8(k) include
two additional line items. The first item
at § 438.8(k)(1)(xiv) requires reporting of
Medicaid managed care plan
137 https://www.medicaid.gov/federal-policyguidance/downloads/smd21006.pdf.
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expenditures to providers that are
directed by the State under § 438.6(c).
The second item at § 438.8(k)(1)(xv)
requires reporting of Medicaid managed
care plan revenue from the State to
make these payments. We propose, in
§ 438.8(k)(xvi), that States and managed
care plans would be required to comply
with § 438.8(k)(1)(xiv) and (xv) no later
than the first rating period for contracts
with MCOs, PIHPs, and PAHPs
beginning on or after the effective date
of the final rule. We considered an
alternative effective date where States
and plan would comply with these
requirements 60 days after the effective
date of this final rule. However, we were
concerned this may not be a reasonable
timeframe for compliance as the new
reporting requirements may require
State and managed care plans to make
changes to financial reporting systems
and processes. We seek public comment
on this proposal.
For separate CHIPs, we do not
propose to adopt the new reporting
requirements at § 438.8(k)(1)(xiv) and
(xv) because SDPs are not applicable to
separate CHIP managed care plans. For
this reason, we propose to amend
§ 457.1203(f) to exclude any references
to SDPs for managed care plan MLR
reporting. For clarity, we also propose to
make a technical change at § 457.1203(f)
to include the word ‘‘in’’ before the
cross-reference to § 438.8.
To assist in CMS oversight of these
arrangements, the plan-level SDP
expenditure reporting should be
reflected in States’ annual summary
MLR reports to CMS. As part of States’
annual summary MLR reporting that is
required under § 438.74, we propose to
require two additional line items. The
first item at § 438.74(a)(3)(i) requires
State reporting of the amount of
payments made to providers that direct
Medicaid MCO, PIHP, or PAHP
expenditures under § 438.6(c). The
second item at § 438.74(a)(3)(ii) requires
State reporting of the amount of
payments, including amounts included
in capitation payments, that the State
makes to Medicaid MCOs, PIHPs, or
PAHPs for approved SDPs under
§ 438.6(c). We propose, in § 438.74(a)(4),
that States would be required to comply
with § 438.74(a)(3) no later than the
rating period for contracts with MCOs,
PIHPs, and PAHPs beginning on or after
60 days following the effective date of
the final rule as we believe this is a
reasonable timeframe for compliance.
We considered an alternative effective
date where States would comply with
the new requirement 60 days after the
effective date of this final rule.
However, we were concerned this may
not be a reasonable timeline for
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compliance as these changes may
require States to make changes to
financial reporting systems and
processes. We seek public comment on
this proposal.
We do not propose to adopt the new
SDP reporting requirements for separate
CHIPs at § 438.74 since expenditures
under § 438.6(c) are not applicable to
separate CHIP managed care plans.
However, since existing separate CHIP
regulations at § 457.1203(e) currently
cross-reference to the reporting
requirements at § 438.74, we propose to
amend § 457.1203(e) to exclude any
references to SDPs in State MLR
reporting.
While some managed care plans and
States may oppose these proposals as
increasing administrative burden, we
believe that the increased transparency
associated with these enhanced
standards would benefit both State and
Federal government oversight of SDPs.
Implementing these new requirements
for both State and managed care plan
reporting of actual SDP expenditures
would support CMS’ understanding of
provider-based payment across delivery
systems.
4. In Lieu of Services and Settings
(ILOSs) (§§ 438.2, 438.3, 438.7, 438.16,
438.66, 457.1201, 457.1207)
a. Overview of ILOS Requirements
(§§ 438.2, 438.3(e), 438.16, 457.1201(e))
In the 2016 final rule, we finalized
§ 438.3(e) for Medicaid, which was
included in separate CHIP regulations
through cross-reference at § 457.1201(e),
and specified in § 438.3(e)(2) that
managed care plans have flexibility
under risk contracts to provide a
substitute service or setting for a service
or setting covered under the State plan,
when medically appropriate and cost
effective, to enrollees at the managed
care plan and enrollee option (81 FR
27538 and 27539). A substitute service
or setting provided in lieu of a covered
State plan service or setting under these
parameters is known as an ‘‘in lieu of
service or setting’’ (ILOS). In the 2015
notice of proposed rulemaking, we
stated that, under risk contracts,
managed care plans have historically
had the flexibility to offer an ILOS that
meets an enrollee’s needs (80 FR 31116).
Within the 2016 final rule, we clarified
that this ILOS authority continues to
exist for States and managed care plans,
subject to § 438.3(e)(2). We believe ILOS
authority is inherent in a risk contract
in accordance with section
1903(m)(2)(A) of the Act which
addresses risk-based capitation
payments, which are defined in § 438.2.
Additionally, we rely on the authority
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in section 1902(a)(4) of the Act to
establish methods for proper and
effective operations in Medicaid with
respect to PIHPs and PAHPs. ILOSs are
incorporated into the applicable States’
contracts with its managed care plans
and associated capitation rates, and are
subject to CMS review and approval in
accordance with § 438.3(a) and
§ 438.7(a) respectively.
ILOSs are utilized by States and their
managed care plans to strengthen access
to, and availability of, covered services
and settings, or reduce or prevent the
need for covered services and settings.
As outlined in the guidance issued on
January 7, 2021 138 and January 4,
2023 139 respectively, ILOSs can be an
innovative option States may consider
employing in Medicaid and CHIP
managed care programs to address
social determinants of health (SDOHs)
and health-related social needs
(HRSNs). The use of ILOSs can also
improve population health, reduce
health inequities, and lower overall
health care costs in Medicaid. We
further believe that ILOSs can be used,
at the option of the managed care plan
and the enrollee, as immediate or longer
term substitutes for State plan-covered
services and settings, or when the ILOSs
can be expected to reduce or prevent the
future need to utilize the State plancovered services and settings. The
investments and interventions
implemented through ILOSs may also
offset potential future acute and
institutional care, and improve quality,
health outcomes, and enrollee
experience. For example, offering
medically tailored meals as an ILOS
may improve health outcomes and
facilitate greater access to care to HCBS,
thereby preventing or delaying
enrollees’ need for nursing facility care.
We encourage managed care plans to
leverage existing State and community
level resources, including through
contracting with community-based
organizations and other providers that
are already providing such services and
settings and that have expertise working
with Medicaid and CHIP enrollees. We
believe there is a great deal of State and
managed care plan interest in utilizing
ILOSs to help address many of the
unmet physical, behavioral,
developmental, long-term care, and
other needs of Medicaid and CHIP
enrollees. We expect that States’ and
managed care plans’ use of ILOSs, as
well as associated Federal expenditures
for these services and settings, will
138 https://www.medicaid.gov/federal-policyguidance/downloads/sho21001.pdf.
139 https://www.medicaid.gov/federal-policyguidance/downloads/smd23001.pdf.
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continue to increase. We acknowledge
that ILOSs can offer many benefits for
enrollees, but we also believe it is
necessary to ensure adequate
assessment of these substitute services
and settings prior to approval, and
ongoing monitoring for appropriate
utilization of ILOSs and beneficiary
protections. Additionally, we believe
there must be appropriate fiscal
protections and accountability of
expenditures on these ILOSs which are
alternative services and settings not
covered in the State plan. Therefore, we
propose to revise the regulatory
requirements for ILOSs to specify the
nature of the ILOSs that can be offered
and ensure appropriate and efficient use
of Medicaid and CHIP resources, and
that these investments advance the
objectives of the Medicaid and CHIP
programs.
To ensure clarity on the use of the
term ‘‘in lieu of service or setting’’ and
the associated acronym ‘‘ILOS,’’ we
propose to add a definition in § 438.2
for Medicaid to define an ‘‘in lieu of
service or setting (ILOS)’’ as a service or
setting that is provided to an enrollee as
a substitute for a covered service or
setting under the State plan in
accordance with § 438.3(e)(2) and
acknowledge that an ILOS can be used
as an immediate or longer term
substitute for a covered service or
setting under the State plan, or when
the ILOS can be expected to reduce or
prevent the future need to utilize State
plan-covered service or setting. For
separate CHIP, we propose to align by
adding ‘‘In lieu of service or setting
(ILOS) is defined as provided in § 438.2
of this chapter’’ to the definitions at
§ 457.10. Given this proposed definition
and associated acronym, we also
propose several conforming changes in
§ 438.3(e)(2). We propose to revise
§ 438.3(e)(2) to remove ‘‘services or
settings that are in lieu of services or
settings covered under the State plan’’
and replace it with ‘‘an ILOS’’. We
propose to revise § 438.3(e)(2)(i) and (ii)
to remove ‘‘alternative service or
setting’’ and replace it with ‘‘ILOS.’’ In
§ 438.3(e)(2)(iii), we propose to remove
‘‘in lieu of services’’ and replace it with
‘‘ILOS is’’, and remove the ‘‘and’’ at the
end of this requirement given new
requirements that will be proposed. We
propose to revise § 438.3(e)(2)(iv) to
remove ‘‘in lieu of services are’’ and
replace it with ‘‘the ILOS is, and add the
term ‘‘and settings’’ after ‘‘covered State
plan covered services’’ to accurately
reflect that ILOSs are substitute services
and settings for State plan services and
settings. Additionally, we added an
‘‘and’’ at the end of this requirement
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given a new proposed addition of
§ 438.3(e)(2)(v) that is described later in
this section. The proposed changes at
§ 438.3(e) are equally applicable to
separate CHIP managed care plan
contract requirements through the
existing cross-reference at § 457.1201(e).
Because we are making numerous
proposals related to ILOSs, we believe
adding a cross reference in
§ 438.3(e)(2)(v) to a new section would
make it easier for readers to locate all of
the provisions in one place and the
designation flexibility of a new section
would enable us to better organize the
provisions for readability. To do this,
we propose to create a new § 438.16
titled ILOS requirements for Medicaid,
and we propose to amend § 457.1201(c)
and (e) to include cross-references to
§ 438.16 to adopt for separate CHIP. Our
proposals in § 438.16 would be based on
several key principles, described in
further detail in sections I.B.4.b. through
I.B.4.h. of this proposed rule. These
principles include that ILOSs would
have to: (1) meet general parameters; (2)
be provided in a manner that preserves
enrollee rights and protections; (3) be
medically appropriate and cost effective
substitutes for State plan services and
settings, (4) be subject to monitoring and
oversight; and (5) undergo a
retrospective evaluation, when
applicable. We also propose parameters
and limitations for ILOSs, including our
proposed requirements for ILOSs to be
appropriately documented in managed
care plan contracts and considered in
the development of capitation rates, and
our proposed risk-based approach for
State documentation and evaluation
requirements of any managed care plan
contracts that include ILOSs. CMS
intends to continue our review of ILOSs
as part of our review of the States’
managed care plan contracts in
accordance with § 438.3(a), and
associated capitation rates in
accordance with § 438.7(a). CMS has the
authority to deny approval of any ILOS
that does not meet standards in
regulatory requirements, and thereby
does not advance the objectives of the
Medicaid program, as part of our review
of the associated Medicaid managed
care plan contracts and capitation rates.
We acknowledge that one of the most
commonly utilized ILOSs is inpatient
mental health or substance use disorder
treatment provided during a short term
stay (no more than 15 days during the
period of the monthly capitation
payment) in an institution for mental
diseases (IMD). Due to the statutory
limitation on coverage of services
provided in an IMD in accordance with
language in section 1905(a) of the Act
following section 1905(a)(30) of the Act,
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our ability to permit States to make a
monthly Medicaid capitation payment
for an enrollee who receives services in
an IMD is limited as outlined in
§ 438.6(e), and uniquely based on the
nature of risk-based payment (see 80 FR
31116 for further details on this policy).
Other than as an ILOS, in accordance
with §§ 438.3(e)(2) and 438.6(e), FFP is
not available for any medical assistance
under Title XIX for services provided to
an individual, ages 21 to 64, who is a
patient in an IMD facility. We are not
proposing changes regarding the
coverage of short term stays in an IMD
as an ILOS, or payments to MCOs and
PIHPs for enrollees who are a patient in
an IMD in § 438.6(e) (see 81 FR 27555
through 27563 for further details on the
existing policy). In acknowledgement of
the unique parameters necessary for
coverage of services provided in IMDs
as an ILOS, given the statutory
limitations, we do not believe § 438.16
should apply to a short term IMD stay
as an ILOS. For example, a short term
stay in an IMD as an ILOS is excluded
from the calculation for an ILOS cost
percentage, described in further detail
in section I.B.4.b. of this proposed rule,
as the costs of a short term IMD stay
must not be used in rate development
given the statutory limitation, and
instead States must use the unit costs of
providers delivering the same services
included in the State plan as required in
§ 438.6(e). Additionally, as described in
§ 438.6(e), States may only make a
monthly capitation payment to an MCO
or PIHP for an enrollee aged 21 to 64
receiving inpatient treatment in an IMD
when the length of stay in an IMD is for
a short term stay of no more than 15
days during the period of the monthly
capitation payment. Therefore, we
propose to add § 438.3(e)(2)(v) to
explicitly provide an exception from the
applicability of § 438.16 for short term
stays, as specified in § 438.6(e), for
inpatient mental health or substance use
disorder treatment in an IMD. This
proposal does not replace or alter
existing Federal requirements and
limitations regarding the use of short
term IMD stays as an ILOS, or the
availability of FFP for capitation
payments to MCOs and PIHPs for
enrollees who utilize an IMD.
We do not propose to adopt the IMD
exclusion for separate CHIP since there
are no similar payment restrictions for
stays in an IMD in separate CHIP. As
long as a child is not applying for or
renewing their separate CHIP coverage
while a resident of an IMD, the child
remains eligible for separate CHIP and
any covered State plan services or ILOSs
while in an IMD consistent with the
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requirements of § 457.310(c)(2)(ii). For
this reason, we propose to amend
§ 457.1201(e) to exclude references to
IMDs in the cross-reference to § 438.3(e).
States and managed care plans will
continue to be obligated to comply with
other applicable Federal requirements
for all ILOS, including short term IMD
stays. This includes, but is not limited
to, those requirements outlined in
§§ 438.3(e)(2), 438.6(e), and 438.66. As
required in § 438.66(a) through (c),
States must establish a system to
monitor performance of their managed
care programs. When ILOSs are
included in a managed care plan’s
contract, they too must be part of the
State’s monitoring activities. As part of
such monitoring, States must ensure
that all ILOSs, including short term
stays in an IMD, are medically
appropriate, cost effective, and at the
option of the enrollee and managed care
plan.
b. ILOS General Parameters
(§§ 438.16(a) Through (d), 457.1201(c)
and (e))
We believe ILOSs can give States and
managed care plans opportunities to
strengthen access to care, address unmet
needs of Medicaid and CHIP enrollees,
and improve the health of Medicaid and
CHIP beneficiaries. However, we believe
it is necessary to implement appropriate
Federal protections to ensure the
effective and efficient use of Medicaid
and CHIP resources, particularly since
these services and settings are not State
plan-covered services and settings
furnished under managed care plan
contracts, and we rely on the authority
in sections 1902(a)(4) and 2101(a) of the
Act to establish methods for proper and
effective operations in Medicaid and
CHIP respectively. Therefore, to ensure
States and managed care plans utilize
ILOSs effectively and in a manner that
best meets the needs of the enrollees as
well as that related Federal
expenditures are reasonable and
appropriate, we propose several key
requirements in § 438.16.
We believe that a limitation on the
types of substitute services or settings
that can be offered as an ILOS would be
a key protection to ensure an ILOS is an
appropriate and efficient use of
Medicaid and CHIP resources, and we
believe this is a reasonable method to
ensure proper and effective operations
in Medicaid and CHIP in accordance
with authority in sections 1902(a)(4)
and 2101(a) of the Act, respectively. We
believe that the services and settings
that could be provided as an ILOS
should be consistent with the services
and settings that could be authorized
under the Medicaid or CHIP State plan
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or a program authorized through a
waiver under section 1915(c) of the Act.
As further described in section I.B.4.a.
of this proposed rule, we believe the
only Medicaid exception should be a
short term stay in an IMD for the
provision of inpatient mental health or
substance use disorder treatment, which
already has appropriate safeguards per
requirements outlined in § 438.6(e).
Therefore, we propose to require in
§ 438.16(b) that an ILOS must be
approvable as a service or setting
through a State plan amendment,
including sections 1905(a), 1915(i), or
1915(k) of the Act, or a waiver under
section 1915(c) of the Act. For example,
personal care homemaker services are
approvable as a covered service in a
waiver under section 1915(c) of the Act,
and would be an approvable ILOS if it
is a medically appropriate and cost
effective substitute for a service or
setting covered under the State plan.
For separate CHIP, we similarly
propose that ILOSs must be consistent
with services and settings approvable
under sections 2103(a) through (c),
2105(a)(1)(D)(ii), and 2110(a) of the Act
as well as the services and settings
identified in § 438.16(b). For this reason,
we propose to adopt the requirements
proposed at § 438.16(b) by amending
§ 457.1201(e) to include a new crossreference to § 438.16(b). We also remind
States that the use of an ILOS does not
absolve States and managed care plans
of their responsibility to comply with
other Federal requirements. States must
ensure that contracts with managed care
plans comply with all applicable
Federal and State laws and regulations
in accordance with §§ 438.3(f) and
457.1201(f). For example, with the
exception of short term IMD stays as
described in section I.B.4.a. of this
proposed rule, ILOSs must adhere to
general prohibitions on payment for
room and board under Title XIX of the
Act. Additionally, States and managed
care plans must ensure access to
emergency services in accordance with
the Emergency Medical Treatment and
Labor Act and compliance with the
Americans with Disabilities Act and
Section 504 of the Rehabilitation Act.
Moreover, consistent with
§ 438.208(c)(3), States must comply with
person-center planning requirements as
applicable.
Because ILOSs are provided as
substitutes for State plan-covered
services and settings, we believe that we
have an obligation to ensure appropriate
fiscal protections for Medicaid and
CHIP investments in ILOSs, and that
there should be a limit on the amount
of expenditures for ILOSs to increase
accountability, reduce inequities in the
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services and settings available to
beneficiaries across managed care and
fee-for-service delivery systems, and
ensure enrollees receive State plancovered services and settings. We rely
on the authority in section 1902(a)(4) of
the Act to establish methods for proper
and efficient operations in Medicaid
and section 2101(a) of the Act for
establishing efficient and effective
health assistance in CHIP. To determine
a reasonable limit on expenditures for
ILOSs, we propose to limit allowable
ILOS costs to a portion of the total costs
for each managed care program that
includes ILOS(s), hereinafter referred to
as an ILOS cost percentage. States claim
FFP for the capitation payments they
make to managed care plans. Capitation
payments are based on the actuarially
sound capitation rates as defined in
§ 438.2, for Medicaid, and rates are
developed with ‘‘actuarially sound
principles’’ as required for separate
CHIP at § 457.1203(a). The utilization
and cost associated with ILOSs are
accounted for in the development of
Medicaid and separate CHIP capitation
rates in accordance with
§§ 438.3(e)(2)(iv) and 457.1201(e)
respectively. Therefore, we propose in
§ 438.16(c), that the ILOS cost
percentage must be calculated based on
capitation rates and capitation payments
as outlined in further detail in this
section. In section I.B.2.l. of this
proposed rule, CMS proposes
requirements for State directed
payments as a separate payment term,
and we also believe these costs should
be accounted for in the denominator of
the ILOS cost percentage as these are
payments made by the State to the
managed care plans. The reporting
requirements in this proposal are
authorized by sections 1902(a)(6) and
2107(b)(1) of the Act which require that
States provide reports, in such form and
containing such information, as the
Secretary may from time to time require.
Given that actuarially sound
capitation rates are developed
prospectively based on historical
utilization and cost experience, as
further defined in § 438.5, we believe
that an ILOS cost percentage and
associated expenditure limit should be
measured both on a projected basis
when capitation rates are developed and
on a final basis after capitation
payments are made by States to the
managed care plans. Therefore, we
propose to define both a ‘‘projected
ILOS cost percentage’’ and ‘‘final ILOS
cost percentage’’ in § 438.16(a) as the
amounts for each managed care program
that includes ILOS(s) using the
calculations proposed in § 438.16(c)(2)
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and (3), respectively. Additional details
on these percentages are provided later
in this section. We also believe the
projected ILOS cost percentage and final
ILOS cost percentage should be
measured distinctly for each managed
care program as capitation rates are
typically developed by program, ILOSs
available may vary by program, and
each managed care program may
include differing populations, benefits,
geographic areas, delivery models, or
managed care plan types. For example,
one State may have a behavioral health
program that covers care to most
Medicaid beneficiaries through PIHPs, a
physical health program that covers
physical health care to children and
pregnant women through MCOs, and a
program that covers physical health and
MLTSS to adults with a disability
through MCOs. Another State may have
several different managed care programs
that serve similar populations and
provide similar benefits through MCOs,
but the delivery model and geographic
areas served by the managed care
programs vary. We addressed managed
care program variability within the 2016
final rule when we noted that ‘‘This
clarification in the regulatory text to
reference ‘‘managed care program’’ in
the regulatory text is to recognize that
States may have more than one
Medicaid managed care program—for
example physical health and behavioral
health . . .’’ (81 FR 27571). Therefore,
we do not believe it would be consistent
with our intent to develop an ILOS cost
percentage by aggregating data from
more than one managed care program
since that would be inconsistent with
rate development, the unique elements
of separate managed care programs, and
the ILOSs elements (target populations,
allowable provider types, etc.) that vary
by managed care program. Developing
the ILOS cost percentage by managed
care program would further ensure
appropriate fiscal safeguards for each
managed care program that includes
ILOS(s). We believe 5 percent is a
reasonable limit on ILOS expenditures
because it is high enough to ensure that
ILOSs would be used effectively to
achieve their intended purpose, but still
low enough to ensure appropriate fiscal
safeguards. This proposed 5 percent
limit would be similar to incentive
arrangements at § 438.6(b), which limits
total payment under contracts with
incentive arrangements to 105 percent
of the approved capitation payments
attributable to the enrollees or services
covered by the incentive arrangement.
In § 438.6(b)(2), we note that total
payments in excess of 105 percent will
not be actuarially sound. We believe
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this existing limitation for incentive
arrangements allows States to design
and motivate quality and outcome-based
initiatives while also maintaining fiscal
integrity. We believe a similar threshold
would be necessary and appropriate for
ILOSs. Therefore, we propose, at
§ 438.16(c)(1)(i), to require that the
projected ILOS cost percentage could
not exceed 5 percent and the final ILOS
cost percentage could not exceed 5
percent.
For separate CHIP, we require States
at § 457.1203(a) to develop capitation
rates consistent with actuarially sound
principles, but at § 457.1203(b) we allow
for States to establish higher capitation
rates if necessary to ensure sufficient
provider participation or provider
access or to enroll providers who
demonstrate exceptional efficiency or
quality in the provision of services.
While we do not impose a similar limit
for incentive arrangements in separate
CHIP capitation rates as we do for
Medicaid capitation rates, we wish to
align with Medicaid in limiting
projected and final ILOS cost
percentages to 5 percent of capitation
payments for separate CHIPs. For this
reason, we propose to amend
§ 457.1203(b) to adopt 5 percent ILOS
cost percentage limits by amending
§ 457.1201(c) to include a new crossreference to § 438.16(c)(1).
We also propose, in § 438.16(c)(1)(ii),
that the State’s actuary would have to
calculate the projected ILOS cost
percentage and final ILOS cost
percentage on an annual basis and
recalculate these projections annually to
ensure consistent application across all
States and managed care programs.
Furthermore, to ensure that the
projected ILOS cost percentage and final
ILOS cost percentage would be
developed in a consistent manner with
how the associated ILOS costs would be
included in rate development, we
propose at § 438.16(c)(1)(iii) to require
that the projected ILOS cost percentage
and the final ILOS cost percentage
would have to be certified by an actuary
and developed in a reasonable and
appropriate manner consistent with
generally accepted actuarial principles
and practices. An ‘‘actuary’’ is defined
in § 438.2 as an individual who meets
the qualification standards established
by the American Academy of Actuaries
for an actuary and follows the practice
standards established by the Actuarial
Standards Board, and who is acting on
behalf of the State to develop and certify
capitation rates. Therefore, we believe
that the actuary that would certify the
projected and final ILOS cost
percentages should be the same actuary
that developed and certified the
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capitation rates that included ILOS(s).
For separate CHIP, we do not require
actuarial certification of capitation rates
and are not adopting the requirement at
§ 438(c)(1)(iii). We propose to amend
§ 457.1201(c) to exclude requirements
for certification by an actuary. However,
we remind States that separate CHIP
rates must be developed using
‘‘actuarially sound principles’’ in
accordance with § 457.1203(a).
We propose at § 438.16(c)(2), that the
projected ILOS cost percentage would
have to be calculated by dividing the
portion of the total capitation payments
that would be attributable to all ILOSs,
excluding short term stays in an IMD as
specified in § 438.6(e), for each managed
care program (numerator) by the
projected total capitation payments for
each managed care program, including
all State directed payments in effect
under § 438.6(c) and pass-through
payments in effect under § 438.6(d), and
the projected total State directed
payments that are paid as a separate
payment term as described in
§ 438.6(c)(6) (denominator). We also
propose, at § 438.16(c)(3), that the final
ILOS cost percentage would have to be
calculated by dividing the portion of the
total capitation payments that is
attributable to all ILOSs, excluding a
short term stay in an IMD as specified
in § 438.6(e), for each managed care
program (numerator) by the actual total
capitation payments for each managed
care program, including all State
directed payments in effect under
§ 438.6(c) and pass-through payments in
effect under § 438.6(d), and the actual
total State directed payments that are
paid as a separate payment term as
described in § 438.6(c)(6) (denominator).
We believe these proposed numerators
and denominators for the projected and
final ILOS cost percentages would be an
accurate measurement of the projected
and final expenditures associated with
ILOSs and total program costs in each
managed care program in a risk-based
contract. For separate CHIP, we propose
to align with the projected and final
ILOS cost percentage calculations by
amending § 457.1201(c) to include
cross-references to § 438.16(c)(2)
through (3). However, since passthrough payments and State directed
payments are not applicable to separate
CHIP, we propose to exclude all
references to pass-through payments
and State directed payments at
§ 457.1201(c).
We considered proposing that the
actual expenditures of the managed care
plans for ILOSs and total managed care
program costs, tied to actual paid
amounts in encounter data, be the
numerator and denominator for the final
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ILOS cost percentage. However, we
determined this would be inconsistent
with how States claim FFP for
capitation payments in a risk contract
(based on the actuarially sound
capitation rates as defined in § 438.2 for
each managed care program, rather than
on the actual plan costs for delivering
ILOSs based on claims and encounter
data submitted). Consistent with all
services and settings covered under the
terms of the managed care plans’
contracts, we acknowledge the actual
plan experience will inform prospective
rate development in the future, but it is
an inconsistent measure for limiting
ILOS expenditures associated with FFP
retroactively. We believe expenditures
for short term stays in an IMD would
have to be excluded from the numerator
of these calculations as they are
excluded from the proposed
requirements outlined in § 438.16. We
also believe the denominator of these
calculations should include all State
directed payments and pass-through
payments that are included into
capitation rates as outlined in § 438.6(c)
and (a) respectively. It is necessary to
include these State directed payments
and pass-through payments to ensure
that the projected and final
expenditures would accurately reflect
total capitation payments.
We believe the projected ILOS cost
percentage should be included in the
rate certification for each managed care
program that includes ILOS(s) and any
subsequent revised rate certification (for
example, rate amendment) as
applicable, such as those that change
the ILOSs offered, capitation rates, passthrough payments and/or State directed
payments. As previously described in
this section, we propose at
§ 438.16(c)(1)(iii) that the actuary who
certifies the projected ILOS cost
percentage would have to be the same
actuary who develops and certifies the
associated Medicaid capitation rates and
the State directed payments paid as a
separate payment term (see section
I.B.2.l. of this proposed rule for details
on this proposal for separate payment
terms). We also believe that including
this percentage within the rate
certification would reduce
administrative burden for States and
actuaries while also ensuring
consistency between how this
percentage would be calculated and
how ILOS costs would be accounted for
in rate development. Therefore, we
propose to require, at § 438.16(c)(5)(i),
that States annually submit to CMS for
review the projected ILOS cost
percentage for each managed care
program as part of the Medicaid rate
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certification required in § 438.7(a). For
separate CHIP, we do not require
actuarial certification of capitation rates
or review by CMS, and for this reason
we do not adopt the new requirement
proposed at § 438.16(c)(5)(i) for separate
CHIP.
As the proposed denominator for the
final ILOS cost percentage, in
§ 438.16(c)(3)(i), would be based on the
actual total capitation payments and the
State directed payments paid as a
separate payment term (see section
I.B.2.l. of this proposed rule for details
on this proposal for separate payment
terms) paid by States to managed care
plans, we recognize that calculating the
final ILOS cost percentage would take
States and actuaries some time. For
example, changes to the eligibility file
and revised rate certifications for rate
amendments may impact the final
capitation payments that are a
component of the calculation. We also
believe documentation of the final ILOS
cost percentage is a vital component of
our monitoring and oversight as it
would ensure that the expenditures for
ILOSs comply with the proposed 5
percent limit; and therefore, must be
submitted timely. Given these factors,
we believe that 2 years is an adequate
amount of time to accurately perform
the calculation. Therefore, we propose,
at § 438.16(c)(5)(ii), to require that States
must submit the final ILOS cost
percentage report to CMS with the rate
certification for the rating period
beginning 2 years after the completion
of each 12-month rating period that
included an ILOS(s). Under this
proposal, for example, the final ILOS
cost percentage report for a managed
care program that uses a calendar year
2024 rating period would be submitted
to CMS with the calendar year 2027 rate
certification. For separate CHIP, we do
not require review of capitation rates by
CMS and do not propose to adopt the
requirements at § 438.16(c)(5)(ii) for
separate CHIP.
We considered requiring the final
ILOS cost percentage be submitted to
CMS within 1 year after the completion
of the rating period that included
ILOS(s) to receive this data in a more
timely fashion. However, we were
concerned this may not be adequate
time for States and actuaries given the
multitude of factors described
previously in this section. We request
comment on whether our assumption
that 1 year is inadequate is correct.
We also believe that it is appropriate
for States’ actuaries to develop a
separate report to document the final
ILOS cost percentage, rather than
including it in a rate certification,
because the final ILOS cost percentage
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may require alternate data compared to
the base data that were used for
prospective rate development, given the
timing of base data requirements as
outlined in § 438.5(c)(2). However, this
final ILOS cost percentage could
provide details that should inform
prospective rate development, such as
through an adjustment outlined in
§ 438.5(b)(4), so we believe it should be
submitted along with the rate
certification. We note that this proposal
is similar to the concurrent submission
necessary for the MLR reporting at
§ 438.74. We considered proposing that
States submit this report separately to
CMS upon completion. However, we
believe there should be consistency
across States for when this report is
submitted to CMS for review, and we
believe receiving this report and the rate
certification at the same time would
enable CMS to review them
concurrently. For these reasons, we
propose, at § 438.16(c)(5)(ii), to require
that States submit the final ILOS cost
percentage annually to CMS for review
as a separate report concurrent with the
rate certification submission required in
§ 438.7(a). We intend to issue additional
guidance on the standards and
documentation requirements for this
report. For separate CHIP, we do not
require review of capitation rates by
CMS and do not propose to adopt the
requirements at § 438.16(c)(5)(ii) for
separate CHIP.
We believe there must be appropriate
transparency on the managed care plan
costs associated with delivering ILOSs
to aid State oversight and monitoring of
ILOSs, and to ensure proper and
effective operations in Medicaid in
accordance with authority in section
1902(a)(4) of the Act. Therefore, we
propose, in § 438.16(c)(4), that States
provide to CMS a summary report of the
actual managed care plan costs for
delivering ILOSs based on claims and
encounter data provided by the
managed care plans to States. We also
believe this summary report should be
developed concurrently and
consistently with the final ILOS cost
percentage to ensure appropriate fiscal
safeguards for each managed care
program that includes ILOS(s). We
believe this summary report should be
developed for each managed care
program consistent with the rationale
described in section I.B.4.b. of this
proposed rule for developing the ILOS
cost percentage for each managed care
program. Therefore, in § 438.16(a), we
propose to define a ‘‘summary report for
actual MCO, PIHP and PAHP ILOS
costs’’ and propose that this summary
report be calculated for each managed
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care program that includes ILOSs. We
also propose, in § 438.16(c)(1)(ii), that
this summary report be calculated on an
annual basis and recalculated annually.
We propose, in § 438.16(c)(1)(iii), that
this summary report be certified by an
actuary and developed in a reasonable
and appropriate manner consistent with
generally accepted actuarial principles
and practices. Finally, we propose, in
§ 438.16(c)(5)(ii), that this summary
report be submitted to CMS for review
within the actuarial report that includes
the final ILOS cost percentage. For
separate CHIP, we do not require similar
actuarial reports and do not propose to
adopt the annual ILOS cost report
requirements by excluding references to
them at § 457.1201(c).
To balance States’ administrative
burden with ensuring fiscal safeguards
and enrollee protections related to
ILOSs, we believe it would be
appropriate to use a risk-based approach
for States’ documentation and
evaluation requirements. This proposed
reporting requirement is authorized by
sections 1902(a)(6) and 2107(b)(1) of the
Act which requires that States provide
reports, in such form and containing
such information, as the Secretary may
from time to time require. Therefore, we
propose that the ILOS documentation
States would have to submit to CMS, as
well as an evaluation States would have
to complete, would vary based on a
State’s projected ILOS cost percentage
for each managed care program. We
believe the projected ILOS cost
percentage would be a reasonable proxy
for identifying States that offer a higher
amount of ILOSs, in comparison to
overall managed care program costs, and
likely could have a corresponding
higher impact to Federal expenditures.
As we considered the types of State
activities and documentation that could
vary under this proposed risk-based
approach, we considered which ones
would be critical for all States to
undertake for implementation and
continual oversight of the use of ILOSs,
but would not require our review unless
issues arose that warranted additional
scrutiny. We propose that
documentation requirements for States
with a projected ILOS cost percentage
that is less than or equal to 1.5 percent
would undergo a streamlined review,
while States with a higher projected
ILOS cost percentage would have more
robust documentation requirements.
Additionally, we propose States with a
higher final ILOS cost percentage would
be required to submit an evaluation of
ILOSs to CMS. These parameters are
explained further in sections I.B.4.d.
and g. of this proposed rule.
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As we considered a reasonable
percentage for this risk-based approach,
we evaluated flexibilities currently
offered in part 438 to assess if similar
thresholds would be reasonable for this
purpose. These flexibilities included the
opportunity available to States to adjust
rates without the requirement for a
revised rate certification. Specifically,
we are referring to the 1 percent
flexibility for States that certify rate
ranges in accordance with
§ 438.4(c)(2)(iii) and the 1.5 percent
flexibility for States that certify
capitation rates in accordance with
§ 438.7(c)(3). An additional flexibility
currently available to States relates to
incentive arrangements. In accordance
with § 438.6(b)(2), total payment under
States’ managed care plan contracts
with incentive arrangements are
allowed to be no greater than 105
percent of the approved capitation
payments attributable to the enrollees or
services covered by the incentive
arrangement. As we evaluated a
reasonable and appropriate threshold to
utilize for this risk-based approach, we
explored utilizing similar flexibilities of
1 percent, 1.5 percent and 5 percent,
and also considered 2.5 percent as a
mid-point in this 5 percent range.
We do not believe 5 percent is a
reasonable percentage for this risk-based
approach as this is the proposed limit
for the projected and final ILOS cost
percentages described in this section.
We believe a greater degree of State
documentation, and CMS oversight, is
necessary for States that offer ILOSs that
represent a higher share of overall
managed care program costs, and likely
have a corresponding higher impact on
Federal expenditures. In the 2020 final
rule, we finalized § 438.4(c)(2)(iii) to
permit States that certify rate ranges to
make rate adjustments up to 1 percent
without submitting a revised rate
certification. Our rationale was that
States using rate ranges were already
afforded additional flexibility given the
certification of rate ranges so it was not
appropriate to utilize the same 1.5
percent flexibility that is offered to
States that certify capitation rates (85 FR
72763). We do not believe a similar
rationale is appropriate or relevant for
this proposal, and thus, we do not
believe 1 percent would be the most
appropriate threshold. We are also
concerned that utilizing 2.5 percent for
a risk-based approach would result in
inadequate Federal oversight to ensure
program integrity, such as fiscal
safeguards and enrollee protections
related to ILOSs. We believe 1.5 percent,
a de minimis amount, is appropriate to
propose for utilization of a risk-based
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approach for States’ documentation and
evaluation requirements, and associated
CMS review, as ILOS expenditures less
than or equal to 1.5 percent would
likely be a relatively minor portion of
overall managed care program
expenditures. Therefore, we propose 1.5
percent for this risk-based approach in
§ 438.16(d)(2); States with a projected
ILOS cost percentage that exceeds 1.5
percent would be required to adhere to
additional requirements described in
sections I.B.4.d. and g. of this proposed
rule. For separate CHIP, we propose to
adopt the new documentation
requirements for States with a cost
percentage that exceeds 1.5 percent at
§ 438.16(d)(2) by amending
§ 457.1201(e) to include a crossreference to § 438.16(d)(2).
c. Enrollee Rights and Protections
(§§ 438.3(e), 457.1201(e), 457.1207)
Consistent with the ILOS definition
proposed in § 438.2, ILOSs are
immediate or longer term substitutes for
State plan-covered services and settings,
or when the ILOSs can be expected to
reduce or prevent the future need to
utilize the covered services and settings
under the State plan. They can be
utilized to improve enrollees’ health
care outcomes, experience, and overall
care; however, ILOSs are an option and
not a requirement for managed care
plans. While ILOSs are offered to
Medicaid and CHIP enrollees at the
option of the managed care plan, the
provision of an ILOS is also dependent
on the enrollees’ willingness to use the
ILOS instead of the State plan-covered
service or setting. Medicaid managed
care enrollees are entitled to receive
covered services and settings under the
State plan consistent with section
1902(a)(10) of the Act. As ILOSs can be
offered as substitutes for covered State
plan services and settings that Medicaid
enrollees are otherwise entitled to, we
believe that it is of the utmost
importance that we identify the enrollee
rights and managed care protections for
individuals who are offered or opt to
use an ILOS instead of receiving State
plan-covered service or setting. To
ensure clarity for States, managed care
plans, and enrollees on the rights and
protections afforded to enrollees who
are eligible for, offered, or receive an
ILOS, we propose to add new
§ 438.3(e)(2)(ii)(A) and (B) under
§ 438.3(e)(2)(ii) to specify our meaning
of enrollee rights and protections that
are not explicitly stated elsewhere in
part 438. We believe it would be
appropriate to add this clarity to
§ 438.3(e)(2)(ii) as these are not new
rights or protections, but rather, existing
rights and protections that we believe
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should be more explicitly stated for all
ILOSs, including short-term IMD stays.
We propose to specify, in
§ 438.3(e)(2)(ii)(A), that an enrollee who
is offered or utilizes an ILOS would
retain all rights and protections afforded
under part 438, and if an enrollee
chooses not to receive an ILOS, they
would retain their right to receive the
service or setting covered under the
State plan on the same terms as would
apply if an ILOS was not an option. We
believe this proposed addition would
ensure clarity that the rights and
protections guaranteed to Medicaid
managed care enrollees under Federal
regulations remain in full effect when
an enrollee is eligible to be offered or
elects to receive an ILOS. For example,
enrollees retain the right to make
informed decisions about their health
care and to receive information on
available treatment options and
alternatives as required in
§ 438.100(b)(2)(iii). To ensure that
enrollee rights and protections would be
clearly and consistently provided to
enrollees, we propose to revise
§ 438.10(g)(2)(ix) to explicitly require
that the rights and protections in
§ 438.3(e)(2)(ii) be included in enrollee
handbooks if ILOSs are added to a
managed care plan’s contract. For
separate CHIP, enrollee rights and
protections are unique from those
offered to Medicaid enrollees, and are
instead located under subparts K and L
of part 457. To acknowledge these
differences, we propose to amend
§ 457.1207, (which includes an existing
cross-reference to § 438.10) to reference
instead to the separate CHIP enrollee
rights and protections under subparts K
and L of part 457. Protections to ensure
that managed care enrollees have the
ability to participate in decisions
regarding their health care, and have
avenues to raise concerns including
their right to appeals related to adverse
benefit determinations and grievances
are critical to ensure that ILOSs are
utilized in a reasonable, appropriate,
and effective manner.
We believe safeguards and protections
for enrollees that elect to use an ILOS
should be specified, particularly since
ILOS costs can vary compared to costs
for the State plan service or setting for
which it is a substitute. Specifically, we
want to make clear that the provision or
offer of an ILOS may not be used
coercively or with the intent to interfere
with the provision or availability of
State plan-covered service and setting
that an enrollee would otherwise be
eligible to receive. Therefore, we
propose to add § 438.3(e)(2)(ii)(B) to
ensure that an ILOS would not be used
to reduce, discourage, or jeopardize an
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enrollee’s access to services and settings
covered under the State plan, and a
managed care plan may not deny an
enrollee access to a service or setting
covered under the State plan on the
basis that an enrollee has been offered
an ILOS as a substitute for a service or
setting covered under the State plan, is
currently receiving an ILOS as a
substitute for a service or setting
covered under the State plan, or has
utilized an ILOS in the past. While
ILOSs can be effective substitutes for
services and settings covered under the
State plan, we want to ensure consistent
and clear understanding for enrollees,
States, and managed care plans on how
ILOSs can be appropriately utilized to
meet an enrollee’s needs.
For separate CHIP, we propose to
adopt the enrollee rights and protections
at § 438.3(e)(2)(ii)(A) and (B) through an
existing cross-reference at § 457.1201(e).
However, separate CHIP enrollee rights
and protections are unique from those
offered to Medicaid enrollees and are
instead located under subparts K and L
of part 457. To acknowledge these
differences, we propose to amend
§ 457.1201(e), which already includes a
cross-reference to § 438.3(e) to State,
‘‘An MCO, PIHP, or PAHP may cover,
for enrollees, services that are not
covered under the State plan in
accordance with § 438.3(e) of this
chapter . . . except . . . that references
to enrollee rights and protections under
part 438 should be read to refer to the
rights and protections under subparts K
and L of this part.’’
We believe that a strong foundation
built on these enrollee rights and
protections would also ensure that
ILOSs may have a positive impact on
enrollees’ access to care, health
outcomes, experience, and overall care.
As such, we believe these enrollee rights
and protections must be clearly
documented in States’ managed care
plan contracts. Therefore, we propose
this documentation requirement in
§ 438.16(d)(1)(v). For separate CHIP, we
propose to adopt the requirement for
enrollee rights and protections for ILOSs
to be documented in managed care plan
contracts by amending § 457.1201(e) to
include a cross-reference to
§ 438.16(d)(1)(v).
d. Medically Appropriate and Cost
Effective (§§ 438.16(d), 457.1201(e))
In § 438.3(e)(2)(i), managed care plans
may cover an ILOS if the State
determines the ILOS is medically
appropriate and cost effective substitute
for a covered State plan service or
setting. This policy is consistent with
authority in section 1902(a)(4) of the Act
to establish methods for proper and
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efficient operations in Medicaid as well
as the nature of capitation payments
based on risk-based capitation rates
recognized in section 1903(m)(2)(A) of
the Act. We interpret medically
appropriate and cost effective substitute
to mean that an ILOS may serve as an
immediate or longer term substitute for
a covered service or setting under the
State plan, or when the ILOS can be
expected to reduce or prevent the future
need to utilize a covered service or
setting under the State plan. We believe
this is a reasonable interpretation in
acknowledgement that health outcomes
from any health care services and
settings may also not be immediate. We
offer the following examples to illustrate
the difference between an ILOS that is
an immediate versus longer term
substitute for a State plan service or
setting, or when the ILOS can be
expected to reduce or prevent the future
need to utilize a covered service or
setting under the State plan.
For example, transportation to and
services provided at a sobering center
could be offered as a medically
appropriate and cost effective
immediate substitute for target
populations for specific State plan
services or settings, such as an
emergency room visit or hospital
inpatient stay. Alternatively, we can
envision target populations for which an
ILOS, such as housing transition
navigation services, might serve as a
longer term substitute for a covered
State plan service or setting, or when
the ILOS can be expected to reduce or
prevent the need to utilize the covered
service or setting under the State plan,
such as populations with chronic health
conditions and who are determined to
be at risk of experiencing homelessness.
The managed care plan might choose to
offer medically tailored meals to
individuals with a diabetes diagnosis
and poorly managed A1C levels. While
not an immediate substitute for a State
plan-covered service such as emergency
room visits or inpatient hospital stays,
medically tailored meals consistently
provided to the individual over a period
of time could contribute to improved
management of the diabetes. In the long
term, improved management might lead
to fewer complications related to
diabetes and consequentially, fewer
emergency room visits and inpatient
stays thereby demonstrating the ILOS
was both medically appropriate and cost
effective for the individual.
We believe it is important to ensure
appropriate documentation to support a
State’s determination that an ILOS is a
medically appropriate and cost effective
substitute, either long or short term, for
a State plan-covered service or setting.
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ILOS documentation requirements for
States would permit CMS and the State
to better monitor the use of ILOSs,
safeguard enrollee rights, facilitate fiscal
accountability, and promote
transparency to ensure the efficient and
appropriate use of Medicaid and CHIP
resources. Therefore, we propose to
expand the documentation requirements
for ILOSs through the addition of
requirements in § 438.16. Specifically,
we propose at § 438.16(d)(1), elements
that must be included in any managed
care plan contract that includes ILOS(s)
in order to obtain CMS approval
consistent with § 438.3(a). In accordance
with § 438.3(e)(2)(iii), States are already
required to authorize and identify ILOSs
in each managed care plan contract and
such ILOSs are offered at the option of
the managed care plan. Therefore, we
believe it is consistent with a risk
contract to require States to provide
sufficient detail regarding any ILOSs
covered under the contract and
accounted for in the capitation rates per
§ 438.3(e)(2)(iv).
In our experience reviewing managed
care plan contracts, States have not
always provided sufficient detail in
their managed care plan contracts for
Federal review. For example, some
contracts have included only general
language that ILOSs are provided at the
option of the managed care plan and
have not clearly identified each ILOS
that the State has authorized in
sufficient detail. We believe clarity is
needed to ensure accountability and
transparency in managed care plan
contracts. Therefore, we propose
§ 438.16(d)(1)(i) and (ii) to require that
States would include within each
managed care plan contract that
includes ILOS(s), the name and
definition for each ILOS and clearly
identify the State plan-covered service
or setting for which each ILOS has been
determined to be a medically
appropriate and cost effective substitute
by the State. For separate CHIP, we
propose to adopt the new
documentation requirements at
§ 438.16(d)(1)(i) and (ii) by amending
§ 457.1201(e) to include the crossreference. By requiring that this
information be clearly identified in the
contract, we believe that managed care
plans would have sufficient detail on
the ILOSs to be able to utilize ILOSs
appropriately while enabling States and
CMS to more effectively monitor each
ILOS over time. We also believe
including this level of detail in the
contract would be an appropriate fiscal
protection to ensure that capitation rates
are developed in an actuarially sound
manner in accordance with § 438.4 for
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Medicaid, and developed with
actuarially sound principles in
accordance with § 457.1203(a) for
separate CHIP. Actuarially sound
capitation rates, as defined in § 438.4(a)
for Medicaid, and actuarially sound
principles as defined at § 457.10 for
CHIP, are projected to provide for all
reasonable, appropriate, and attainable
costs that are required under the terms
of the contract and for the operation of
the managed care plan for the time
period and the population covered
under the terms of the contract.
Additionally, for Medicaid, such
capitation rates must be developed in
accordance with the requirements in
§ 438.4(b), including the requirements
that the actuarially sound capitation
rates must be appropriate for the
populations to be covered and the
services to be furnished under the
contract as required in § 438.4(b)(2).
The existing regulation § 438.3(e)(2)(i)
indicates that a managed care plan may
offer an ILOS if the State determines
that the ILOS is a medically appropriate
and cost-effective substitute for a
covered service or setting under the
State plan. As noted in section I.B.4.a of
this proposed rule, we are proposing a
definition of ILOS in § 438.2 to specify
that ILOSs may be determined to be cost
effective and medically appropriate as
immediate or longer-term substitutes for
State plan-covered services and settings,
or when the ILOSs can be expected to
reduce or prevent the future need to
utilize State plan-covered services and
settings. Current regulations do not
require States or managed care plans to
document any details related to the
determination of medical
appropriateness and cost effectiveness,
either broadly or for a specific enrollee
who is offered an ILOS. For managed
care plans to appropriately offer ILOSs
to enrollees consistent with the State’s
determination of medical
appropriateness and cost effectiveness,
States would have to identify the target
populations for each ILOS using clear
clinical criteria. Prospective
identification of the target population
for an ILOS would also be necessary to
ensure capitation rates are developed in
an actuarially sound manner in
accordance with § 438.4, including the
requirements that the actuarially sound
capitation rates must be appropriate for
the populations to be covered and the
services to be furnished under the
contract as required in § 438.4(b)(2) and
meet the applicable requirements of part
438, including ILOS requirements as
required in § 438.4(b)(6). For these
reasons, we propose a new requirement
at § 438.16(d)(1)(iii) to require States to
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document within each managed care
plan contract the clinically defined
target population(s) for which each
ILOS has been determined to be a
medically appropriate and cost effective
substitute. For separate CHIP, we
propose to adopt the new
documentation requirements at
§ 438.16(d)(1)(iii) by amending
§ 457.1201(e) to include the crossreference. We propose the phrase
‘‘clinically defined target populations’’
as we believe that States would have to
identify a target population for each
ILOS that would have to be based on
clinical criteria. This would not
preclude States from using additional
criteria to further target certain
clinically defined populations for
ILOSs.
While States may establish target
population(s) for which an ILOS is
medically appropriate, we believe that
the actual determination of medical
appropriateness should be completed by
a provider, for each enrollee, using their
professional judgement, and assessing
the enrollee’s presenting medical
condition, preferred course of treatment,
and current or past medical treatment to
determine if an ILOS is medically
appropriate for that specific enrollee.
Therefore, we propose, at
§ 438.16(d)(1)(iv), to require that the
managed care plan contract document a
process by which a licensed network or
managed care plan staff provider would
have to determine that an ILOS is
medically appropriate for a specific
enrollee. Under this proposal, this
determination and documentation could
be done by either a licensed network
provider or a managed care plan staff
provider to ensure States and managed
care plans have capacity to implement
this requirement, consistent with State
standards. For separate CHIP, we
propose to adopt the new
documentation requirements at
§ 438.16(d)(1)(iv) by amending
§ 457.1201(e) to include the crossreference. The provider would have to
document the determination of medical
appropriateness within the enrollee’s
records, which could include the
enrollee’s plan of care, medical record
(paper or electronic), or another record
that details the enrollee’s care needs.
This documentation would have to
include how each ILOS would be
expected to address those needs.
As discussed in section I.B.4.b. of this
proposed rule, we propose a risk-based
approach based on a State’s projected
ILOS cost percentage, for State
documentation and evaluation
requirements of ILOSs that would
require standard streamlined
documentation to CMS for States with a
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projected ILOS cost percentage less than
or equal to 1.5 percent while States with
a projected ILOS cost percentage that
exceeds 1.5 percent would be required
to submit additional documentation. To
specify the proposed additional
documentation requirements for a State
with a projected ILOS cost percentage
that exceeds 1.5 percent, we propose, at
§ 438.16(d)(2), the documentation
requirements in paragraphs
§ 438.16(d)(2)(i) and (ii), and that this
documentation would be submitted to
CMS concurrent with the managed care
plan contract that includes the ILOS(s),
for review and approval by CMS under
§ 438.3(a). We believe concurrent
submission is the most efficient, since
each ILOS must be authorized and
identified in States’ contracts with a
managed care plan as required in
§ 438.3(e)(2)(ii). In § 438.16(d)(2)(i), we
propose that the State submit a
description of the process and
supporting evidence the State used to
determine that each ILOS would be a
medically appropriate service or setting
for the clinically defined target
population(s), consistent with proposed
§ 438.16(d)(1)(iii). As ILOSs are often
substitutes for State plan-covered
services and settings that have already
been determined medically appropriate,
we expect that States would have to use
evidence-based guidelines, peer
reviewed research, randomized control
trials, preliminary evaluation results
from pilots or demonstrations, or other
forms of sound evidence to support the
State’s determination of an ILOS’
medical appropriateness. Lastly, in
§ 438.16(d)(2)(ii), we propose that the
State provide a description of the
process and supporting data that the
State used to determine that each ILOS
is a cost effective substitute for a State
plan-covered service or setting for the
defined target population(s), consistent
with the proposed § 438.16(d)(1)(iii).
CMS has the authority to deny approval
of any ILOS that does not meet
standards in regulatory requirements,
and thereby does not advance the
objectives of the Medicaid program, as
part of our review of the associated
Medicaid managed care plan contracts
and capitation rates. For separate CHIP,
we propose to adopt the new
documentation requirements at
§ 438.16(d)(2) by amending
§ 457.1201(e) to include the crossreference.
While we believe that a risk-based
approach for States’ ILOS
documentation and evaluation
requirements is a reasonable and
appropriate balance of administrative
burden and fiscal safeguards, we always
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reserve the right to ask for additional
documentation from a State as part of
our review and approval of the managed
care plan contracts and rate
certifications as required respectively in
§§ 438.3(a) and 438.7(a), and we are not
precluded from doing so by our
proposal to add § 438.16(d)(2)(i) through
(ii). Therefore, we propose to require at
§ 438.16(d)(3) that any State must
provide additional documentation,
whether part of the managed care plan
contract, rate certification, or
supplemental materials, if we determine
that the requested information would be
pertinent to the review and approval of
a contract that includes ILOS(s). For
separate CHIP, we propose to adopt the
new documentation requirements at
§ 438.16(d)(3) by amending
§ 457.1201(e) to include the crossreference, except that references to rate
certifications do not apply.
e. Payment and Rate Development
(§§ 438.3(c), 438.7(b), 457.1201(c))
In accordance with existing
regulations at § 438.3(e)(2)(iv), States are
required to ensure the utilization and
actual cost of ILOSs are taken into
account in developing the benefit
component of the capitation rates that
represents covered State plan services,
unless a statute or regulation explicitly
requires otherwise. Additionally,
through existing regulations at
§ 438.4(b)(6), States’ actuaries are
required to certify that Medicaid
capitation rates have been developed in
accordance with the ILOS requirements
outlined in § 438.3(e). We relied on
authority in section 1903(m)(2)(A)(iii) of
the Act and regulations based on our
authority under section 1902(a)(4) of the
Act, to establish actuarially sound
capitation rates. While ILOS utilization
and actual costs, when allowed, are
included in rate development, the
existing regulations at § 438.3(c)(1)(ii)
do not clearly acknowledge the
inclusion of ILOSs in the final
capitation rates and related capitation
payments. Existing regulations at
§ 438.3(c)(1)(ii) require that the final
capitation rates must be based only
upon services covered under the State
plan and additional services deemed by
the State to be necessary to comply with
the requirements of part 438 subpart K
(Parity in Mental Health and Substance
Use Disorder Benefits), and represent a
payment amount that is adequate to
allow the managed care plan to
efficiently deliver covered services to
Medicaid-eligible individuals in a
manner compliant with contractual
requirements. As an ILOS is not a
managed care plan requirement, but
rather offered at the option of the
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managed care plan, it would not be
included within the requirement in
§ 438.3(c)(2)(ii) related to contractual
requirements. We propose to revise
§ 438.3(c)(1)(ii) to include ‘‘ILOS’’ to
ensure clarity on this matter. This
technical change would be included in
separate CHIP regulations through an
existing cross-reference at § 457.1201(c).
We consider this a technical correction
to § 438.3(c)(1)(ii) as §§ 438.3(e)(2)(iv)
and 438.4(b)(6) clearly denote the
inclusion of ILOSs in rate development
and we believe this was inadvertently
excluded from the final regulatory text
in the 2016 final rule.
Additionally, we propose to revise
§ 438.7(b)(6) and the proposed
§ 438.7(c)(4) (see section I.B.2.l. of this
proposed rule) to add ‘‘ILOS in
§ 438.3(e)(2)’’ to ensure any contract
provision related to ILOSs must be
documented in all rate certifications
submitted to CMS for review and
approval. We believe this is necessary to
ensure compliance with proposed new
regulatory requirements in
§ 438.16(c)(1)(i) and (c)(4)(i), described
in section I.B.4.b. of this proposed rule,
to ensure that the projected ILOS cost
percentage documented in the rate
certification would not exceed the
proposed 5 percent limit. This is a
similar approach to the current
requirements in § 438.7(b)(6) which
require a revised rate certification for
any change to a contract provisions
related to payment in § 438.6, including
incentive arrangements that have a
similar 5 percent limit in accordance
with § 438.6(b)(2). We intend to issue
additional guidance in the Medicaid
Managed Care Rate Development Guide,
in accordance with § 438.7(e), on the
Federal standards and documentation
requirements for adequately addressing
ILOSs in all rate certifications. For
separate CHIP, we do not plan to adopt
the proposed change at § 438.7(b)(6)
since rate certifications are not
applicable to separate CHIP.
As risk-based capitation rates are
developed prospectively, States’
actuaries will make initial assumptions
regarding managed care plan and
enrollee utilization of ILOSs and
associated costs. Since ILOS are offered
at the option of the managed care plan
and Medicaid enrollee, States and their
actuaries should closely monitor
whether managed care plans elect to
offer these ILOs and enrollees utilize
these ILOSs. States’ actuaries should
assess if adjustments to the actuarially
sound capitation rates are necessary in
accordance with §§ 438.4, 438.7(a) and
438.7(c)(2). For example, a rate
adjustment may be necessary if
managed care plan actual uptake of
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ILOSs varies from what is intially
assumed for rate development and
results in an impact to actuarial
soundness.
f. State Monitoring (§§ 438.16(d) and (e),
438.66(e), 457.1201(c))
In the 2016 final rule, we clarified the
term ‘‘monitoring’’ to include oversight
responsibilities, and we required
standard data elements that a State’s
monitoring system must collect to
inform performance improvement
efforts for its managed care program(s).
We wish to continue to strengthen State
and CMS oversight of each Medicaid
managed care program with the addition
of proposed text to explicitly address
States’ monitoring of ILOSs. We rely on
the authority in section 1902(a)(4) of the
Act to establish methods for proper and
effective operations in Medicaid.
Currently, § 438.66 requires that
States establish a system to monitor
performance of managed care programs
broadly, § 438.66(b) outlines the data
elements that a State’s system must
collect, § 438.66(c) establishes
expectations for State use of such data
for performance improvement, and
§ 438.66(e) requires States to provide a
report on and assessment of each
managed care program. When ILOSs are
included in a managed care plan’s
contract, they too must be included in
the State’s monitoring activities
required in § 438.66(b) and (c). We
believe States must ensure appropriate
monitoring, evaluation, and oversight of
ILOSs. We believe additional
protections are necessary to ensure the
delivery of ILOSs. In the 2015 notice of
proposed rulemaking, we proposed
expanded State monitoring
requirements in § 438.66 and noted that
our experience since the 2002 final rule
has shown that strong State
management and oversight of managed
care is important throughout a
program’s evolution, but is particularly
critical when States transition large
numbers of beneficiaries from FFS to
managed care or when new managed
care plans are contracted (see 80 FR
31158). We subsequently finalized these
requirements in the 2016 final rule. We
believe that this logic is also applicable
when a State expands the use of ILOSs
as we have seen in recent years.
Therefore, our proposals in this section
further strengthen these existing Federal
requirements related to States’
monitoring activities for each managed
care program.
As with all covered services and
settings, States and their managed care
plans must comply with all enrollee
encounter data requirements in
§§ 438.242 and 438.818. We rely on
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authority in section 1903(m)(2) of the
Act to require sufficient encounter data
and a level of detail specified by the
Secretary. Complete, accurate, and
validated encounter data would also
support the evaluation and oversight of
ILOS proposals described in sections
I.B.4.g. and h. of this proposed rule, and
ensure appropriate rate development, as
described in section I.B.4.e. of this
proposed rule. In § 438.242(c)(2), we
require that contracts between a State
and its managed care plans provide for
the submission of enrollee encounter
data to the State at a frequency and level
of detail to be specified by CMS and the
State, based on program administration,
oversight, and program integrity needs.
Further, at § 438.242(d), States must
review and validate that encounter data
collected, maintained, and submitted to
the State by the managed care plan is a
complete and accurate representation of
the services and settings provided to
enrollees. Because ILOSs may not be
easily identifiable in CPT® and
Healthcare Common Procedure Coding
System (HCPCS), we believe it is
imperative that States identify specific
codes and modifiers, if needed, for each
ILOS and provide that information to its
managed care plans to ensure consistent
use. For example, the use of a modifier
is useful when a State needs to
separately identify an ILOS from a State
plan-covered service or setting that may
utilize the same HCPCS code. We
propose in § 438.16(d)(1)(vi), to require
that States include a contractual
requirement that managed care plans
utilize the specific codes established by
the State to identify each ILOS in
enrollee encounter data. States could
require the use of specific HCPCS or
CPT codes and modifiers, if needed, that
identify each ILOS. To the extent
possible, we encourage States to work
towards the development of standard
CPT® and HCPCS codes for ILOSs, and
States may wish to collaborate with
appropriate interested groups. For
separate CHIP, while the provisions at
§ 438.66 are not applicable, we propose
to adopt the new coding requirements at
§ 438.16(d)(1)(vi) by amending
§ 457.1201(c) to include the crossreference.
We considered allowing States to
include this level of data outside of the
managed care plan contract, such as in
a provider manual or similar
documents; however, those documents
are frequently not readily available to
interested parties and some are not
made publicly available. We believe
requiring specific codes to be in the
managed care plan contracts would
ensure that we can easily identify ILOSs
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in T–MSIS data, support program
integrity activities, and ensure that the
information is publicly available as
required at § 438.602(g)(1). For these
reasons, we believe requiring the codes
in the managed care plan contract
would be the most appropriate and
efficient option. We also believe this
proposal would ensure that ILOSs are
easily identifiable in the base data
utilized for development of capitation
rates in accordance with rate
development standards described in
§ 438.5(c), and the associated
development of the projected and final
ILOS cost percentage which are built off
of capitation rates and capitation
payments as proposed in section I.B.4.b.
of this proposed rule.
States are required to submit an
annual performance report to CMS for
each Medicaid managed care program
administered by the State in accordance
with § 438.66(e)(1), known as the
MCPAR. In § 438.66(e)(2), we specify
the content of the MCPAR, including
§ 438.66(b)(11) that specifies
accessibility and availability of covered
services in the managed care plan
contract. As ILOSs are substitutes for
State plan-covered services and settings,
we believe States should already be
reporting on ILOSs in MCPAR, but to
improve clarity for States, we propose to
add an explicit reference. Therefore, we
propose a minor revision to
§ 438.66(e)(2)(vi) to add the phrase
‘‘including any ILOS.’’ To facilitate
States’ reporting of their monitoring
activities and findings for ILOSs in
MCPAR, we intend to update the
MCPAR report template to enable States
to easily and clearly include ILOS data
throughout the report. We believe that it
is important for States to monitor trends
related to the availability and
accessibility of ILOSs given the unique
and innovative nature of some ILOSs,
and we believe using MCPAR would be
an efficient way for States to report their
activities.
g. Retrospective Evaluation (§§ 438.16(e)
and 457.1201(e))
As part of Federal monitoring and
oversight of Medicaid and CHIP
programs, we regularly require States to
submit evaluations to CMS that analyze
cost or cost savings, enrollee health
outcomes or enrollee experiences for a
specific Medicaid or CHIP benefit,
demonstration, or managed care
program. For example, as set forth in an
SMDL 140 published on December 22,
1998, States with a program authorized
by a waiver of section 1915(b) of the Act
140 https://www.medicaid.gov/federal-policyguidance/downloads/smd122298.pdf.
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must conduct two independent
assessments of the quality of care, cost
effectiveness and impact on the State’s
Medicaid program, and access to care to
ensure compliance with § 431.55(b)(2)(i)
through (iii). There are also quality
requirements at §§ 438.340 and
457.1240(e) for States contracting with a
managed care plan to develop and
implement a written quality strategy for
assessing and improving the quality of
health care and services furnished by
the plan. We also believe that States
should evaluate and demonstrate that
ILOSs are cost effective, medically
appropriate, and an appropriate and
efficient use of Medicaid and CHIP
resources and that such a requirement
would be consistent with those existing
requirements and the proposals outlined
in sections I.B.4. of this proposed rule.
We rely on the authority in sections
1902(a)(4) and 2101(a) of the Act to
establish methods for proper and
effective operations in Medicaid and
CHIP respectively, and sections
1902(a)(6) and 2107(b)(1) of the Act
which requires that States provide
reports, in such form and containing
such information, as the Secretary may
from time to time require. To reduce
State and Federal administrative
burden, where possible, we again
propose a risk-based approach to the
State documentation requirement that
would be proportional to a State’s ILOS
cost percentage. We propose, in
§ 438.16(e)(1) for Medicaid, and through
a proposed cross-reference at
§ 457.1201(e) for separate CHIP, to
require States to submit a retrospective
evaluation to CMS of ILOSs, if the final
ILOS cost percentage exceeds 1.5
percent, though we do strongly
encourage all States that include ILOSs
in their managed care plan contracts to
conduct a retrospective evaluation of all
ILOSs. As a State could authorize
multiple ILOSs in one managed care
program, we believe that this evaluation
should evaluate each ILOS in order to
clearly assess the impact and
effectiveness of each ILOS.
With § 438.16(e)(1)(i) for Medicaid,
and through a proposed cross-reference
at § 457.1201(e) for separate CHIP, we
propose that an evaluation be completed
separately for each managed care
program that includes an ILOS. We
considered allowing States to evaluate
ILOSs across multiple managed care
programs to reduce State administrative
burden and alleviate potential concerns
regarding sample size for the evaluation.
We further considered permitting States
to self-select the appropriate level at
which to evaluate ILOSs including for
each managed care program, across
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managed care programs, or by managed
care plan contract. However, in our
experience, a State with multiple
managed care programs (for example,
behavioral health, physical health, etc.)
could have differing enrollee eligibility
criteria, populations, covered benefits,
managed care plan types, delivery
models, geographic regions, or rating
periods among the separate managed
care programs. Including more than one
managed care program in an evaluation
would likely impact evaluation rigor
and could dilute or even alter
evaluation results due to the variability
among managed care programs. As
States would be required to provide the
ILOS cost percentage for each managed
care program, we believe that it is
necessary for the evaluation to also be
conducted at the individual program
level as it is one measure to aid in
evaluating the overall impact of the
ILOSs. For these reasons, we believe it
would be critical for States to provide
separate evaluations for each managed
care program that includes ILOSs. We
seek public comment on whether the
evaluation should be completed for each
managed care program, across multiple
managed care programs, each managed
care plan contract, or at a level selected
by the State.
Since these proposed retrospective
evaluations would utilize complete
encounter data, we considered several
options for the length of the evaluation
period. Often, evaluation reports are
required on an annual basis, such as
MCPAR in § 438.66(e) or the Network
Adequacy and Access Assurances report
in § 438.207(d). We considered
requiring an annual submission for the
report required in § 438.16(e)(1), but
believed that encounter data would be
insufficient to result in meaningful
analysis. We also considered a 3-year
evaluation period, which may be
sufficient for ILOSs that are immediate
substitutes, but enrollees may need to
receive longer term substitutes for a
period of several years in order for a
State to have robust data. We also
considered a 10-year period, but we
concluded that seemed to be an
unreasonably long time to obtain
information on the efficient and
effective use of these unique services
and settings. We concluded that a 5-year
period would provide sufficient time to
collect complete data. Therefore, we
propose in § 438.16(e)(1)(ii) for
Medicaid, and through a proposed
cross-reference at § 457.1201(e) for
separate CHIP, that a State’s
retrospective evaluation would have to
use the 5 most recent years of accurate
and validated data for the ILOSs. We
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believe the 5-year period would allow
managed care plans and enrollees to
become comfortable with the available
ILOSs and opt to provide or receive
them, thus generating the necessary data
for the evaluation. Even for ILOSs that
are longer term substitutes, we believe
a 5-year period would be sufficient to
permit robust data collection for cost
effectiveness and medical
appropriateness. We request comment
on the appropriate length of the
evaluation period.
By proposing that retrospective
evaluations be completed using the five
most recent years of accurate and
validated data for the ILOS(s), we
recognize that we need to also propose
the scope of the evaluation. We
considered permitting States to identify
an appropriate 5-year evaluation period,
but ultimately decided against this as it
could create a perverse incentive to
identify a favorable evaluation period
for each ILOS in order to circumvent the
termination process proposed in
§ 438.16(e)(2)(iii) and described in
section I.B.4.h. of this proposed rule.
We also considered if the evaluation
period should begin with the first year
that a State exceeds the 1.5 percent final
ILOS cost percentage threshold, but
decided against this option as we
believe it is necessary for evaluation
rigor to establish an early or, ideally preintervention, baseline from which to
evaluate the impact of a new ILOS over
time. We concluded that States’
evaluations should be retroactive to the
first complete rating period following
the effective date of this provision in
which the ILOS was included in the
managed care plan contracts and
capitation rates; we propose this in
§ 438.16(e)(1)(iv) for Medicaid, and
through a proposed cross-reference at
§ 457.1201(e) for separate CHIP. We
believe that our proposed approach is
aligned with identified best practices for
evaluation. We would encourage States
to consider developing a preliminary
evaluation plan for each ILOS as part of
the implementation process for a new
ILOS and any time States significantly
modify an existing ILOS. We request
comment on the appropriate timing of
an ILOS evaluation period.
To ensure some consistency and
completeness in the retrospective
evaluations, we believe there should be
a minimum set of required topics to be
included. First, in § 438.16(e)(1)(ii) for
Medicaid, and through a proposed
cross-reference at § 457.1201(e) for
separate CHIP, we propose to require
that States must utilize data to at least
evaluate cost, utilization, access,
grievances and appeals, and quality of
care for each ILOS. Similar elements are
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required in evaluations for programs
authorized by waivers approved under
sections 1915(b) and 1915(c) of the Act
and demonstrations under section
1115(a) of the Act. We believe these five
proposed elements would permit CMS
and States to accurately measure the
impact and programmatic integrity of
the use of ILOSs. We expand upon these
elements in § 438.16(e)(1)(iii) wherein
we propose the minimum elements that
a State, if required to conduct an
evaluation, would have to evaluate and
include in an ILOS retrospective
evaluation. We propose, in
§ 438.16(e)(1)(iii)(A) for Medicaid, and
through a proposed cross-reference at
§ 457.1201(e) for separate CHIP, to
require States to evaluate the impact
each ILOS had on utilization of State
plan-covered services and settings,
including any associated savings. As an
intended substitute for a State plancovered service or setting, that is cost
effective and medically appropriate as
required in § 438.3(e)(2)(i), we believe
that it is important to understand the
impact of each ILOS on these State plancovered services and settings and any
cost savings that result from reduced
utilization of such specific services and
settings. We believe that this evaluation
element would also require the State to
evaluate potentially adverse trends in
State plan services and settings
utilization, such as underutilization of
adult preventive health care. Per
§ 438.3(e)(2)(i), the State must determine
that an ILOS is a cost effective
substitute; therefore, we believe that it
would be appropriate for a State to
evaluate any cost savings related to
utilization of ILOSs in place of State
plan-covered services and settings.
Similarly, we propose in
§ 438.16(e)(1)(iii)(B) for Medicaid, and
through a proposed cross-reference at
§ 457.1201(e) for separate CHIP, to
require that States evaluate trends in
managed care plan and enrollee use of
each ILOS. We believe that it is
necessary to understand actual
utilization of each ILOS in order to
evaluate enrollee access to ILOSs and
related trends that occur over time.
Trends in enrollee utilization of ILOSs
could also be compared to data related
to State plan services and settings
utilization to determine if there is a
correlation between utilization of
certain ILOSs and decreased or
increased utilization of certain State
plan services and settings. Trends in
utilization of ILOSs may also help
identify when enrollees choose not to
utilize an ILOS to help States and
managed care plans assess future
changes in authorized ILOSs. We
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believe this is a key evaluation element
necessary to determine if the ILOS was
cost effective.
Critical to the authority for the
allowable provision of ILOSs, is a State
determination that an ILOS is a cost
effective and medically appropriate
substitute for a covered service or
setting under the State plan as required
in § 438.3(e)(2)(i). Therefore, we believe
States should evaluate whether, after 5
years, its determinations are still
accurate given actual enrollee
utilization and experience. To achieve
this, we propose § 438.16(e)(1)(iii)(C) for
Medicaid, and through a proposed
cross-reference at § 457.1201(e) for
separate CHIP, which would require
that States use encounter data to
evaluate if each ILOS is a cost effective
and medically appropriate substitute for
the identified covered service or setting
under the State plan or a cost effective
measure to reduce or prevent the future
need to utilize the identified covered
service or setting under the State plan.
We have included the following
example to identify how a State could
use encounter data to evaluate the
medical appropriateness of an ILOS. A
State may initially determine that the
provision of air filters as an ILOS is a
medically appropriate substitute service
for individuals with an asthma
diagnosis for emergency department
visits, inpatient and outpatient services,
and HCBS for activities of daily living
(ADLs). After analyzing the actual
encounter data, the State may discover
that the provision of air filters to the
target population did not result in
decreased utilization of a State plan
service such as emergency department,
inpatient and outpatient services, nor
HCBS for ADLs. In this instance, the
evaluation results would demonstrate
that the ILOS as currently defined was
not cost effective for the target
population of individuals as currently
defined.
As ILOSs are services and settings
provided to Medicaid and CHIP
managed care enrollees in lieu of State
plan-covered services and settings, we
believe that it is important for States to
evaluate the quality of care provided to
enrollees who utilized ILOSs to ensure
that the ILOS(s) are held to the same
quality standards as the State plan
services and settings enrollees would
otherwise receive. Quality of care is also
a standard domain within evaluations of
Medicaid and CHIP services, Medicaid
and CHIP managed care plans, and
Medicaid and CHIP programs as
demonstrated by the ubiquitous use of
the National Committee for Quality
Assurance (NCQA) Consumer
Assessment of Healthcare Providers and
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Systems (CAHPS) survey and
Healthcare Effectiveness Data and
Information Set (HEDIS) measure set
which includes standardized and
validated quality of care measures for
use by States and managed care plans
operating within Medicaid and CHIP
managed care environments.
Accordingly, in § 438.16(e)(1)(iii)(D) for
Medicaid, and through a proposed
cross-reference at § 457.1201(e) for
separate CHIP, we propose that States
evaluate the impact of each ILOS on
quality of care. We believe that States
should use validated measure sets,
when possible, to evaluate the quality of
care of ILOSs, though we do not want
to stifle State innovation in this area so
we are not proposing to require it. We
considered proposing to require that
States procure an independent evaluator
for ILOS evaluations. In consideration of
the myriad of new proposed
requirements within this proposed rule,
we weighed the value of independent
evaluation with increased State burden.
We are concerned that it would be
overly burdensome for States to procure
independent evaluators for ILOS(s) due,
in part, to the timing of the final ILOS
cost percentage submission. In section
I.B.4.b. of this proposed rule, we are
proposing that the final ILOS cost
percentage be submitted 2 years
following completion of the applicable
rating period, and we propose here that
if the final ILOS cost percentage exceeds
the 1.5 percent, States would be
required to submit an evaluation. While
States should conduct some evaluation
planning efforts, it could be difficult
and time consuming to procure an
independent evaluator in a timely
manner solely for the purpose of the
ILOS evaluation since States would not
know definitely whether an evaluation
is required until 2 years following the
rating period. We solicit comment on
whether we should consider a
requirement that States use an
independent evaluator for ILOS
evaluations.
We believe that States should, to the
extent possible, leverage existing quality
improvement and evaluation processes
for the retrospective ILOS evaluation.
Through §§ 438.364(a) and 457.1250(a),
we require States to partner with an
EQRO to produce an annual technical
report that summarizes findings related
to each MCO’s, PIHP’s, PAHP’s, or
PCCM entity’s performance relative to
quality, timeliness, and access to health
care services furnished to Medicaid and
CHIP enrollees. Through these existing
EQR activities at § 438.364(b), and, if
finalized, the newly proposed optional
activity at § 438.64(c)(7), discussed in
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more detail in section I.B.5.c.3. of this
proposed rule, we believe States could
leverage the CMS-developed protocol or
their EQRO to assist with evaluating the
impact of ILOSs on quality of care. We
believe this new optional activity could
reduce burden associated with these
new evaluation requirements for ILOSs.
The elements we have proposed in
the evaluation should communicate a
complete narrative about the State,
managed care plans, and enrollees’
experience with ILOSs. As key
thresholds and limits on ILOSs, the
projected and final ILOS cost
percentages would be another element
that CMS would consider as part of the
overall mosaic to understand the impact
that an ILOS might have on each
managed care program. Although the
final ILOS cost percentage is proposed
to be submitted with the rate
certification submission required in
§ 438.7(a) for the rating period
beginning 2 years after each rating
period that includes ILOS(s), we believe
it is important to the completeness of
the retrospective evaluation, that all
final ILOS cost percentages available be
included. Therefore, we propose in
§ 438.16(e)(1)(iii)(E) for Medicaid, and
through a proposed cross-reference at
§ 457.1201(e) for separate CHIP, that
States provide the final ILOS cost
percentage for each year in their
retrospective evaluation, consistent with
the report proposed in § 438.16(c)(5)(ii),
(described in section I.B.4.b. of this
proposed rule) with a declaration of
compliance with the allowable 5
percent threshold proposed in
§ 438.16(c)(1)(i). We believe this
necessary documentation of State
compliance would be appropriate to be
documented in the evaluation alongside
the other data we have proposed to
ensure a fulsome evaluation that
accurately demonstrates whether the
ILOS(s) are an appropriate and efficient
use of Medicaid and CHIP resources.
In section I.B.4.c. of this rule, we
proposed to identify enrollee rights and
protections for individuals who are
offered or who receive an ILOS, and in
section I.B.4.f. of this proposed rule we
outlined requirements for States’
monitoring of enrollee rights and
protections. To determine if States have
appropriately safeguarded and
adequately monitored enrollee rights
and protections, we propose in
§ 438.16(e)(1)(iii)(F) for Medicaid, and
through a proposed cross-reference at
§ 457.1201(e) for separate CHIP, to
require States to evaluate appeals,
grievances, and State fair hearings data,
reported separately for each ILOS,
including volume, reason, resolution
status, and trends. As ILOSs are
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substitutes for covered State plan
services and settings, and are offered at
the option of the managed care plan, we
believe it would be important to
evaluate appeals, grievances, and State
fair hearing trends to ensure that
enrollees’ experience with ILOSs is not
inconsistent or inequitable compared to
the provision of State plan services and
settings. We acknowledge that we
already require for Medicaid, through
§ 438.66(e)(2)(v), that States include an
assessment of the grievances, appeals,
and State fair hearings annually in
MCPAR. But the information we
propose that States submit with the
ILOS retrospective evaluation is
different as it would be specific to each
ILOS compared to the summary level
information required by MCPAR. We
believe collecting these data by ILOS
will help evaluate the quality of care
and enrollee experience related to the
provision of each ILOS.
Finally, we believe an evaluation of
the impact ILOSs have on health equity
efforts is a critical component to
measure enrollee experience, health
outcomes, and whether ILOSs are an
appropriate and efficient use of
Medicaid and CHIP resources. As ILOSs
can be an innovative option States may
consider employing in Medicaid and
CHIP managed care programs to address
SDOHs and HRSNs, we also believe it
is critical to measure their impact on
improving population health and
reducing health disparities. We propose
in § 438.16(e)(1)(iii)(G) for Medicaid,
and through a proposed cross-reference
at § 457.1201(e) for separate CHIP, to
require States to evaluate the impact of
each ILOS on health equity efforts
undertaken by the State to mitigate
health disparities. To do this, managed
care plans should submit enrollee
encounter data, to the extent possible,
that includes comprehensive data on
sex (including sexual orientation and
gender identity), race, ethnicity,
disability status, rurality and language
spoken. We remind managed care plans
of their obligations in §§ 438.242(c)(3)
and 457.1233(d) to submit all enrollee
encounter data that States are required
to report to CMS under § 438.818;
currently, T–MSIS provides fields for
sex, race, ethnicity, disability status,
and language spoken.
To allow adequate time for claims
run-out and the evaluation to be
conducted, we propose in
§ 438.16(e)(1)(iv) for Medicaid, and
through a proposed cross-reference at
§ 457.1201(e) for separate CHIP, to
require that States submit a
retrospective evaluation to CMS no later
than 2 years after the completion of the
first 5 rating periods that included the
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ILOS following the effective date of this
provision, if finalized. This 2-year
timeframe is similar to the timeframe
utilized for independent assessments to
evaluate programs authorized by
waivers approved under section 1915(b)
of the Act.
While we believe many ILOSs can be
sufficiently validated as medically
appropriate and cost effective
substitutes within 5 years, we know that
some may not. To fulfill our program
monitoring obligations, we believe we
must be able to require additional
evaluations if the initial evaluation
demonstrates deficiencies. We propose
in § 438.16(e)(1)(v) for Medicaid, and
through a proposed cross-reference at
§ 457.1201(e) for separate CHIP, to
explicitly assert our right to require
States to provide additional 5-year
retrospective evaluations. We believe
that this could be a necessary flexibility
when additional evaluation time might
be needed, such as to demonstrate that
an ILOS acting as a longer term
substitute for a covered State plan
service or setting is cost effective and
medically appropriate. We also believe
we may need to utilize this flexibility
when a State substantially revises the
ILOSs that are options within a
managed care program.
For CHIP, our typical mechanism for
retrospective managed care cost
evaluation is through the CHIP Annual
Report Template System (CARTS). We
recognize that CARTS is completed
annually by States and that our
proposed timeframe for the
retrospective evaluation is for a period
of 5 years, but we considered whether
it would be less burdensome to States to
incorporate the CHIP ILOS retrospective
evaluation into CARTS rather than as a
stand-alone report. We seek public
comment on whether or not the
proposed retrospective evaluation
should be incorporated into CARTS for
CHIP ILOSs.
h. State and CMS Oversight
(§§ 438.16(e) and 457.1201(e))
If a State determines that an ILOS is
no longer a medically appropriate or
cost effective substitute or the State
identifies another area of
noncompliance in the provision of
ILOSs, we believe CMS must be
promptly notified. We rely on the
authority in sections 1902(a)(4) and
2101(a) of the Act to establish methods
for proper and effective operations in
Medicaid and CHIP, and sections
1902(a)(6) and 2107(b)(1) of the Act
which require that States provide
reports, in such form and containing
such information, as the Secretary may
from time to time require. We propose,
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in § 438.16(e)(3) for Medicaid, and
through a proposed cross-reference at
§ 457.1201(e) for separate CHIP, to
establish processes and timelines for
State and CMS oversight of ILOSs. In
§ 438.16(e)(2)(i)(A) and (B) for Medicaid,
and through a proposed cross-reference
at § 457.1201(e) for separate CHIP, we
propose to require that States notify
CMS within 30 calendar days if the
State determines that an ILOS is no
longer a medically appropriate or cost
effective substitute for a State plancovered service or setting, or the State
identifies another area of
noncompliance in this proposed
section. Issues of noncompliance that
would require State notification to CMS
include, but are not limited to,
contravening statutory requirements (for
example, the provision of room and
board), failure to safeguard the enrollee
rights and protections enumerated
under part 438, or the absence of the
proposed provider documentation
necessary to establish that an ILOS is
medically appropriate for a specific
enrollee. We believe that 30 days is a
reasonable period of time for a State to
identify and confirm an area of
noncompliance. We considered a 60-day
notification period, but believe that
States should notify CMS in a more
expeditious manner so that CMS may
assess and swiftly remediate issues of
noncompliance that might cause harm
to enrollees. We seek comment on the
time period for State notification to
CMS to ensure it is reasonable and
appropriate.
We believe a termination process for
ILOSs is critical to properly safeguard
the health and safety of Medicaid and
CHIP enrollees. Therefore, we propose a
Federal oversight process at
§ 438.16(e)(2)(ii) for Medicaid, and
through a proposed cross-reference at
§ 457.1201(e) for separate CHIP, which
would permit CMS to terminate the use
of an ILOS, if we determine
noncompliance or receive State
notification of noncompliance as
proposed in § 438.16(e)(2)(i). In
§ 438.16(e)(2)(iii) for Medicaid, and
through a proposed cross-reference at
§ 457.1201(e) for separate CHIP, we
propose a process for termination of an
ILOS that would apply when a State
terminates an ILOS, a managed care
plan elects to no longer offer an ILOS to
its enrollees, or CMS notifies the State
that it must terminate an ILOS. In any
of these events, we propose that the
State would be required to submit an
ILOS transition plan to CMS for review
and approval within 15 calendar days of
the decision by the State to terminate an
ILOS, a managed care plan notifying the
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State it will no longer offer an ILOS, or
receipt of notice from CMS to terminate.
In addition to 15 calendar days, we also
considered 30, 60, and 90 calendar days,
but ultimately decided on the former
option. We recognize that 15 calendar
days is a rapid submission timeline, but
we firmly believe that such a transition
plan would need to be implemented
immediately following an ILOS
termination to safeguard enrollee health
and safety, and to maintain the integrity
and efficient operation of the Medicaid
program in accordance with sections
1902(a)(4) and 2101(a) of the Act. Given
the submission timeline and that ILOSs
are provided at the option of the
managed care plan, we believe States
should prepare an ILOS transition plan
as part of the implementation process
for any new ILOSs. The process for
termination proposed at
§ 438.16(e)(2)(iii) is the same, regardless
of whether the State, managed care plan
or CMS terminates the ILOS as the
potential risks to enrollees are the same
irrespective of which entity directs
termination of the ILOS.
In § 438.16(e)(2)(iii)(A) through (D) for
Medicaid, and through a proposed
cross-reference at § 457.1201(e) for
separate CHIP, we propose the elements
States should include in the transition
plan for the ILOS. We believe that a
transition plan is necessary to protect
the health and well-being of Medicaid
and CHIP enrollees for whom the
sudden termination of an ILOS, without
an adequate transition plan, could have
a significant negative impact. We rely
on the authority in sections 1902(a)(4)
and 2101(a) of the Act to establish
methods for proper and effective
operations in Medicaid and CHIP, and
sections 1902(a)(6) and 2107(b)(1) of the
Act which require that States provide
reports, in such form and containing
such information, as the Secretary may
from time to time require. In
§ 438.16(e)(2)(iii)(A) for Medicaid, and
through a proposed cross-reference at
§ 457.1201(e) for separate CHIP, we
propose to require that States establish
a process to notify enrollees that the
ILOS they are currently receiving will
be terminated as expeditously as the
enrollee’s health condition requires. We
also propose, in § 438.16(e)(2)(iii)(B) for
Medicaid, and through a proposed
cross-reference at § 457.1201(e) for
separate CHIP, to require that States
create and make publicly available a
transition of care policy, not to exceed
12 months, to arrange for State plan
services and settings to be provided
timely and with minimal disruption to
the care for any enrollees receiving an
ILOS at the time of termination. From
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the period of notification onward, we
would expect that a State and its
managed care plans cease provision of
the ILOS to any new enrollees.
Together, we believe that these two
actions would ensure adequate
beneficiary protections, including
adequate beneficiary notice and access
to medically appropriate State plancovered services and settings in a timely
fashion.
In addition to enrollee focused
activities, we propose that the transition
plan also include administrative actions
that States would take to remove a
terminated ILOS from the applicable
managed care plan contract(s) and
capitation rates. ILOSs must be
authorized and identified in the
managed care plan contract consistent
with § 438.3(e)(2)(iii) and § 457.1201(e),
and we believe it is equally important
to ensure any terminated ILOS is
removed from the managed care plan
contract (and rate certification if
necessary) to ensure clarity on
contractual obligations and appropriate
program integrity. We propose, in
§ 438.16(e)(2)(iii)(C) for Medicaid, and
through a proposed cross-reference at
§ 457.1201(e) for separate CHIP, to
direct States to remove the ILOS from
the applicable managed care plan
contracts and submit a modified
contract to CMS for review and approval
as required for Medicaid in § 438.3(a).
Similarly, we permit States, through
§§ 438.3(e)(2)(iv) and § 457.1201(e), to
account for the utilization and actual
cost of ILOSs in developing the
component of the capitation rates that
represents the covered State plan
services, unless a statute or regulation
explicitly requires otherwise. As part of
the transition plan, States would be
required to provide an assurance that it
would submit the necessary contract
amendment, and outline a reasonable
timeline for submitting the contract
amendment to CMS for review and
approval. In the event that an ILOS is
terminated from the managed care plan
contract, the State and its actuary,
should evaluate if an adjustment(s) to
the capitation rates is necessary to
ensure Medicaid capitation rates
continue to be actuarially sound, such
as if the programmatic change would
have a material impact to the rate
development. As outlined in § 438.4 for
Medicaid, actuarially sound capitation
rates must be appropriate for the
populations to be covered and the
services to be furnished under the
managed care plan contract, and the
State’s actuary must ensure that the
capitation rates continue to be
actuarially sound given any change to
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the contract. Therefore, we propose in
§ 438.16(e)(2)(iii)(D) to direct States to
adjust the actuarially sound capitation
rate(s), as needed, to remove utilization
and cost of the ILOS from Medicaid
capitation rates as required in §§ 438.4,
438.7(a) and 438.7(c)(2). As part of the
transition plan, States would be
required to provide an assurance that it
would submit an adjustment to the
capitation rates, as needed, and outline
a reasonable timeline for submitting the
revised rate certification to CMS for
review and approval.
For separate CHIPs, States must
develop capitation rates consistent with
actuarially sound principles as required
at § 457.1203(a). We also believe that in
the event a CHIP ILOS is terminated, a
State should evaluate if an adjustment
to the capitation rate is needed to
account for the removal of ILOS
utilization and cost from the managed
care plan contract. For this reason, we
propose to adopt § 438.16(e)(2)(iii)(D)
for separate CHIP through a new crossreference at § 457.1201(e). However, we
note that the requirements at § 438.7 are
not applicable for 42 CFR part 457.
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i. Applicability Dates (§§ 438.3(e),
438.7(g), 438.16(f), 457.1200(d))
We propose that States and managed
care plans would be required to comply
with the provisions outlined in §§ 438.2,
438.3(c)(1)(ii) and (e)(2)(i) through (iv),
438.10(g)(2)(ix), 438.66(e)(2)(vi) and
applicable cross-references for separate
CHIP at §§ 457.10, 457.1201(c) and (e),
and 457.1207 no later than the effective
date of the final rule. We believe this is
appropriate as these proposals are
technical corrections or clarifications of
existing requirements. Additionally, we
propose that States and managed care
plans would have to comply with
§§ 438.3(e)(2)(v), 438.16, 438.7(b)(6) no
later than the rating period for contracts
with MCOs, PIHPs, and PAHPs
beginning on or after 60 days following
the effective date of the final rule as we
believe this is a reasonable timeframe
for compliance. We propose to revise
§ 438.3(v) to add this proposed date,
remove ‘‘July 1, 2017,’’ and update
‘‘2015’’ and referenced citations; and
add 438.7(g)(1) and 438.16(f). We
propose to adopt the applicability date
at § 438.16(f) for separate CHIP by
adding § 457.1200(d).
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5. Quality Assessment and Performance
Improvement Program, State Quality
Strategies and External Quality Review
(§§ 438.330, 438.340, 438.350, 438.354,
438.358, 438.360, 438.364, 457.1201,
457.1240, 457.1250)
a. Quality Assessment and Performance
Improvement Program (§ 438.330)
Regulations at § 438.330 establish the
Quality Assessment and Performance
Improvement (QAPI) programs that
States must require of Medicaid
managed care plans (that is, MCOs,
PIHPs, and PAHPs). Section 438.330(d)
describes the performance improvement
projects (PIPs) that States must require
of Medicaid managed care plans as part
of the QAPI program. Medicare
Advantage (MA) plans are subject to
similar (but not identical) requirements
at § 422.152. Section 422.152 outlines
the quality improvement program
requirements for MA organizations,
including the development and
implementation of a Chronic Care
Improvement Program (CCIP).
Previously, CMS required MA
organizations to develop and implement
Quality Improvement Project (QIPs),
which were an organization’s initiatives
focusing on specified clinical and
nonclinical areas and were expected to
have a favorable effect on health
outcomes and enrollee satisfaction.
However, CMS found the
implementation of the QIP and CCIP
requirements had become burdensome
and complex, and removed the
requirements for the QIP. With the
removal of the QIP requirement with the
2019 Final Rule (83 FR 16440), we are
proposing to update our regulations at
§ 438.330(d)(4) which still reference a
QIP as a substitute for a PIP in managed
care plans exclusively serving dually
eligible individuals.
Through previous rulemaking, in the
2016 final rule (81 FR 27682), we
implemented a policy, at
§ 438.330(d)(4), to allow States to permit
Medicaid managed care plans
exclusively serving dually eligible
individuals to substitute an MA plan’s
quality improvement project (QIP)
conducted under § 422.152(d) in the
place of a Medicaid PIP, to prevent
unnecessary duplication and increase
flexibility for plans and States.
Subsequently, in the final rule
‘‘Medicare Programs; Contract Year
2019 Policy and Technical Changes to
the Medicare Advantage, Medicare Cost
Plan, Medicare Fee-for-Service, the
Medicare Prescription Drug Benefit
Programs and the PACE Program,’’ we
removed the QIP from the requirements
for MA organizations at § 422.152,
because we determined that they did
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not add significant value and many
were duplicative of existing activities,
such as the Chronic Care Improvement
Program (CCIP) (83 FR 16669). Due to an
oversight at that time, we neglected to
remove a reference to the QIP from
§ 438.330(d)(4) to conform with the
changes at § 422.152. We are now
proposing to replace the outdated
reference at § 438.330(d)(4) to
§ 422.152(d) (which previously
described the now-removed QIP), with a
reference to the CCIP requirements for
MA organizations in § 422.152(c). This
change would allow States to permit a
Medicaid managed care plan
exclusively serving dually eligible
individuals to substitute an MA
organization CCIP, conducted in
accordance with the requirements at
§ 422.152(c), for one or more of the PIPs
required under § 438.330(d). We believe
the CCIP meets the same intent of the
current regulation as an appropriate
substitute for a PIP based on the quality
improvement standards in a CCIP,
including the identification of
intervention goals and objectives, the
collection and analysis of valid and
reliable data, the assessment of
performance and outcomes using
quality indicators and measures,
systematic and ongoing follow-up for
increasing or sustaining improvement,
and the reporting of results to CMS. We
believe that permitting such a
substitution would also maintain the
intent of the current regulation to
prevent unnecessary duplication and
increase flexibility for plans and States,
while allowing Medicaid managed care
plans to maintain robust health
improvement initiatives for dually
enrolled individuals. Since the change
to remove QIPs has been in place since
2019, we expect some States to already
have CCIPs in place in lieu of QIPs, and
therefore, are proposing that States must
comply with this update in
§ 438.330(d)(4) no later than the rating
period for contracts beginning after the
effective date of the final rule in the
applicability date provision at
§ 438.310(d)(1). We note this proposed
change does not apply to separate CHIP
because we did not apply
§ 438.330(d)(4) to separate CHIP in the
2016 final rule, and because
§ 457.310(b)(2) does not allow for
concurrent health coverage in separate
CHIP.
b. Managed Care State Quality Strategies
(§§ 438.340, 457.1240)
Current regulations at § 438.340,
which are included in separate CHIP
regulations through an existing crossreference at § 457.1240(e), set forth
requirements for States to draft and
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implement a written quality strategy for
assessing and improving the quality of
health care and services furnished by
the MCO, PIHP, or PAHP. The
requirement also applies to a PCCM
entity whose contract with the State
provides financial incentives for
improved quality outcomes, as
described in § 438.310(c)(2). The quality
strategy is intended to serve as a
foundational tool for States to set goals
and objectives related to quality of care
and access for their managed care
programs. Current regulations at
§ 438.340(c) require States to make their
quality strategy available for public
comment when drafting or revising it,
and require States to submit their initial
quality strategy to CMS for feedback
prior to adopting in final. These
regulations also stipulate that States
must review and update their quality
strategy as needed, but no less than once
every three years and submit the
strategy to CMS whenever significant
changes are made to the document or
whenever significant changes occur
within the State’s Medicaid program.
Building upon these requirements, we
are proposing several changes to
increase transparency and opportunity
for meaningful ongoing public
engagement around States’ managed
care quality strategies. We are proposing
that States must comply with these
updates in § 438.340 no later than 1 year
from the effective date of the final rule,
and are proposing to codify this
applicability date at § 438.310(d)(2) for
Medicaid, and through a proposed
amendment at § 457.1200(d) to include
a cross-reference to § 438.310(d) for
separate CHIP.
First, we are proposing to increase the
opportunity that interested parties have
to provide input into States’ managed
care quality strategy. Current regulations
at § 438.340(c)(1) require that States
make their quality strategy available for
public comment when it is first adopted
and when revisions are made. However,
the current regulations do not require
that the quality strategy be posted for
public comment at the three-year
renewal mark if significant changes
have not been made. We are proposing
to revise § 438.340(c)(1) to require that
States make their quality strategy
available for public comment at the 3year renewal, regardless of whether or
not the State intends to make significant
changes, as well as whenever significant
changes are made. The proposed change
would promote transparency and give
interested parties an opportunity to
provide input on changes they think
should be made to the quality strategy,
even if the State itself is not proposing
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significant changes. Consistent with
current policy, States will retain
discretion under the proposed rule to
define the public comment process.
This proposed change would apply
equally to separate CHIP through the
existing cross-reference at § 457.1240(e).
Second, we are proposing to revise
§ 438.340(c)(2)(ii) to clarify that the
State Medicaid agency must post on its
website the results of its 3-year review.
The current regulations make clear at
§ 438.340(c)(2) that the review must
include an evaluation, conducted
within the previous 3 years, of the
effectiveness of the quality strategy and
that the results of the review must be
made available on the State’s website,
but do not specifically state that the full
evaluation must be posted on the
website. Proposed revisions at
§ 438.340(c)(2)(ii) make clear that the
evaluation, as part of the review, must
be posted. We note that current
§ 438.340(c) allows for States to post the
evaluation on the website as a
standalone document or to include the
evaluation in the State’s updated and
finalized quality strategy, which is
required to be posted under
§ 438.340(d). The proposed change at
§ 438.340(c)(2)(ii) would apply equally
to separate CHIP through the existing
cross-reference at § 457.1240(e). For
additional information on the
components and purpose of the
managed care quality strategy, see the
Quality Strategy Toolkit, available at
https://www.medicaid.gov/medicaid/
downloads/managed-care-qualitystrategy-toolkit.pdf.
Third, we are proposing to clarify
when States must submit a copy of their
quality strategy to CMS. Current
regulations at § 438.340(c)(3) require
that States submit to CMS a copy of
their initial quality strategy for feedback
and a copy of the revised quality
strategy whenever significant changes
are made. The current regulations do
not require States to submit to CMS
subsequent versions of their quality
strategy unless the State has made
significant changes to the document or
to their Medicaid program. We are
proposing to modify § 438.340(c)(3)(ii)
to require that States, prior to finalizing
a revised or renewed quality strategy as
final, submit a copy of the revised
strategy to CMS at minimum every 3
years, following the review and
evaluation of the strategy described at
§ 438.340(c)(2), in addition to when
significant changes are made. These
proposed changes would allow CMS the
opportunity to provide feedback
periodically to help States strengthen
their managed care quality strategies
before they are finalized, whether or not
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significant changes are made to a State’s
strategy or to their Medicaid program.
We propose to include this requirement
into the provision at § 438.340(c)(3)(ii)
for Medicaid by adding
§ 438.340(c)(3)(ii)(A) through (C), which
would apply to separate CHIP through
an existing cross-reference at
§ 457.1240(e). We are proposing at
§ 438.310(d)(2) for Medicaid, and
through a proposed amendment at
§ 457.1200(d) to include a crossreference to § 438.310(d) for separate
CHIP, that States must comply with
updates to § 438.340 no later than 1 year
from the effective date of the final rule,
which we believe would give States
time to update internal processes
accordingly.
Finally, we are proposing a technical
correction to § 438.340(c)(3)(ii) to
correct an internal citation related to
State-defined significant changes.
Currently, § 438.340(c)(3)(ii) references
significant changes ‘‘as defined in the
State’s quality strategy per paragraph
(b)(11) of this section[.]’’ However,
§ 438.340(b)(10) contains the
information on a State’s definition of a
significant change. Therefore, we are
proposing to replace ‘‘paragraph (b)(11)’’
with ‘‘paragraph (b)(10)’’ in
§ 438.340(c)(3)(ii). This proposed
change would apply equally to separate
CHIP through the existing crossreference at § 457.1240(e).
c. External Quality Review (§§ 438.350,
438.354, 438.358, 438.360, 438.364,
457.1201, 457.1240, 457.1250)
Current regulations at §§ 438.350,
438.354, 438.358, 438.360, 438.364, and
457.1250 provide requirements for the
annual External Quality Review (EQR)
on quality, timeliness, and access to the
health care services furnished to
Medicaid and CHIP beneficiaries
enrolled in managed care. The
regulations set forth the EQR-related
activities that States or a qualified EQR
organization (EQRO) must perform, and
the information that must be produced
from an EQR and included in an annual
detailed EQR technical report. States
must submit to CMS an annual EQR
technical report, which must include,
among other things, a description of
data, including validated performance
measurement data for certain mandatory
EQR-related activities. The regulations
also delineate the circumstances in
which States may use the results from
a Medicare or private accreditation
review in lieu of conducting an EQR for
a given managed care entity. The EQR
requirements in 438 Subpart E apply to
each MCO, PIHP, and PAHP that has a
contract with a State Medicaid or CHIP
agency as well as certain PCCM entities
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whose contract with the State provides
financial incentives for improved
quality outcomes, as described in
§ 438.310(c)(2). We are proposing
several changes to the EQR regulations
that seek to accomplish two overarching
goals: (1) eliminate unnecessary
burdensome requirements; and (2) make
EQR more meaningful for driving
quality improvement.
(1) Removal of PCCM Entities From
Scope of Mandatory External Quality
Review
In the final 2016 final rule, we added
a definition of ‘‘primary care case
management entity’’ in §§ 438.2 and
457.10 to recognize a new type of
primary care case management system
in Medicaid and CHIP. Previously, the
regulations recognized, and continue to
recognize, a primary care case manager
(PCCM) as a physician or a physician
group practice or, at State option, a
physician assistant, nurse practitioner,
or certified nurse-midwife that contracts
with the State to furnish case
management services to Medicaid
beneficiaries. The 2016 final rule added
the term ‘‘PCCM entity,’’ which is
defined in §§ 438.2 and 457.10 as an
organization that provides one or more
additional specified functions in
addition to primary care case
management services, for example,
intensive case management,
development of care plans, execution of
contracts with and/or oversight
responsibilities for other FFS providers,
and review of provider claims,
utilization and practice patterns, among
others. We further recognized in the
2016 final rule that some PCCM entities
have contracts with the State that
provide financial incentives for
improved quality outcomes. Per current
§ 438.310(c)(2), such PCCM entities are
subject to a number of the requirements
in 42 CFR part 438, subpart E (relating
to Quality Measurement and
Improvement and External Quality
Review) to which PCCMs are not
similarly subject.
Of particular relevance to this
proposed rule, the regulations have long
provided that States are not required to
perform an annual EQR of the State’s
PCCMs. However, in the 2016 final rule,
we provided at §§ 438.350 and
457.1250(a) that States are required to
conduct an annual EQR of PCCM
entities operating under a risk-bearing
contract described in § 438.310(c)(2).
We reasoned at the time that, while
PCCMs traditionally are paid a per
capita fee to provide case management
services for Medicaid beneficiaries and
otherwise are reimbursed for services
rendered on a fee-for-service (FFS)
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basis, such PCCM entities function more
like a managed care entity because their
contracts include shared financial risk,
and thus should be subject to the EQR
requirements.
The 2016 final rule also provided for
CMS review of States’ contracts with
their PCCM entities under § 438.3(r).
Our reviews of these contracts have led
us to reevaluate the policy to require an
annual EQR of PCCM entities described
in § 438.310(c)(2), as these contracts
exhibit wide variability in the size,
structure, and scope of case
management and other services
provided by risk-bearing PCCM entities.
This variation calls into question the
appropriateness of EQR as an oversight
tool for many of the PCCM entities. For
example, the scope of services for some
of these PCCM entities may yield little
to no data for EQR. In addition, some
PCCM entities are a single provider or
a small provider group, and we believe
the cost and burden imposed by the
EQR process may disincentivize them
from entering into risk-bearing contracts
with States aimed at improving quality
and outcomes in the fee-for-service
delivery system. We do not believe the
EQR requirement should be a barrier for
these types of PCCM entities to establish
arrangements aimed at quality
improvement when States have
additional quality monitoring and
oversight tools that may be sufficient
(for example, QAPI program reviews
described at § 438.330(e)).
Therefore, we propose to remove
PCCM entities described in
§ 438.310(c)(2) from the managed care
entities subject to EQR under § 438.350.
Other requirements in 42 CFR part 438,
subpart E that currently apply to riskbearing PCCM entities described at
§ 438.310(c)(2) are not impacted by this
proposed rule.141 We note that States
may perform additional oversight and
monitoring activities that are similar to
external quality reviews for PCCM
providers (and other providers not
subject to EQR such as non-emergency
medical transportation providers) at
their discretion, and may choose to use
an entity that is also an EQRO for these
activities, however these activities
would not be subject to 438 Subpart E
141 States are currently required to include their
PCCM entities in CMS contract review under
§ 438.3(r), and for PCCM entities described at
§ 438.310(c)(2), States must include them in aspects
of their quality assessment and performance
improvement programs (QAPI) including an annual
utilization and program reviews (§ 438.330(b)(2),
(b)(3), (c), and (e)), and their quality strategy
(§ 438.340), which includes a quality strategy
effectiveness evaluation. States have the discretion
under § 438.358(d) to use their EQRO to provide
technical assistance to PCCM entities described at
§ 438.310(c)(2).
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regulations for EQR. Further, we believe
that the removal of all PCCM entities
from the mandatory scope of EQR will
alleviate burden on States and PCCM
entities while retaining appropriate
tools for quality monitoring and
oversight.
We propose conforming amendments
to remove reference to PCCM entities
described in § 438.310(c)(2) in
§§ 438.310(b)(5), 438.358(a)(1),
438.364(a)(3) through (6), and
438.364(c)(2)(ii), and to remove the
reference to § 438.350 from
§ 438.310(c)(2). We also propose
removing the current provision at
§ 438.358(b)(2) that applies risk-bearing
PCCM entities to the mandatory EQR
activities, to conform with the proposed
changes at § 438.350, and reserve this
provision for future use. We maintain
that EQROs must be independent from
any PCCM entities they review at the
State’s discretion, as currently required
under § 438.354(c), and propose a
modification at § 438.354(c)(2)(iii) to
clarify this. We note that these changes,
if finalized, would be effective as of the
effective date of the final rule. For
separate CHIP, we likewise propose to
exclude all PCCM entities from EQR
requirements by removing the crossreference to § 438.350 at
§ 457.1201(n)(2), by removing the
reference to PCCM entities entirely from
§ 457.1250(a), and removing the crossreference to § 457.1250(a) for quality
requirements applicable to PCCM
entities at § 457.1240(f).
(2) EQR Review Period
The current regulations provide that
most EQR activities are performed using
information derived from the preceding
12 months, but do not clearly indicate
to which 12-month period the activity
should pertain. Specifically, the current
regulations at § 438.358(b)(1) (which
apply to separate CHIP through
§ 457.1250(a)) require validation of
information collected or calculated
during ‘‘the preceding 12 months’’ for
three of the mandatory EQR activities
(validation of performance improvement
projects, validation of performance
measurement data, and validation of
network adequacy activities). The
optional EQR activities described in
§ 438.358(c) also must be performed
using information derived ‘‘during the
preceding 12 months’’. In addition, we
do not currently specify in the
regulations when the EQR activity must
take place relative to the finalization
and posting of the annual report. The
result is a lack of uniformity in the
review periods included in States’
annual EQR technical reports each year.
In some cases, for example, States have
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reported on the results of EQR activities
conducted three or more years ago,
while other States have reported on the
results of EQR activities conducted
relatively close to the completion of the
report. To support States’ and CMS’
ability to use the reports for quality
improvement and oversight, we are
proposing modifications to ensure
consistency and align the data in the
annual reports with the most recently
available information used to conduct
the EQR activities.
We propose to add a new paragraph
(a)(3) in § 438.358 to define the 12month review period for all but one the
EQR-related activities described in
§ 438.358(b)(1) and the optional
activities described in § 438.358(c). The
one exception is the activity described
in § 438.350(b)(1)(iii), which requires a
review within the previous 3 years.
Under proposed § 438.358(a)(3), the 12month review period for the applicable
EQR activities begins on the first day of
the most recently concluded contract
year or calendar year, whichever is
nearest to the date of the EQR-related
activity.
We understand that most performance
measures run on a calendar year, while
performance improvement projects and
network adequacy assessments typically
align with the contract year. Under the
proposed rule, the 12-month review
period for EQR activities does not have
to be the same. For example, if an EQRO
begins the performance measurement
validation activity in July of 2022, and
the State calculates performance
measures on the calendar year, the
review period for the performance
measurement validation activity would
be January 1 through December 31,
2021. Similarly, if the EQRO validates
PIPs in November 2021 and the most
recent contract year ended in March
2021, the review period for the EQRO
would be March 2020–March 2021.
We are also proposing to require at
§ 438.358(b)(1) and (c) that the EQRrelated activities must be performed in
the 12 months preceding the finalization
and publication of the annual report.
We believe these two proposed changes
would result in more recent data being
publicly posted in the annual EQR
technical reports, and also would create
more consistency among States
regarding the time period represented
by the data. Consistency in what data is
reported could help make the EQR
technical reports a more meaningful tool
for monitoring quality between plans
within and between States.
As noted, the proposed clarification of
the 12-month review period for the
applicable EQR-related activities
described in § 438.350(b)(1) and (c)
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would be effectuated at proposed
§ 438.358(a)(3). We propose conforming
changes to § 438.358(b)(1)(i), (ii) and
(iv), and (c) to reference the EQR review
period proposed at § 438.358(a)(3). We
propose to modify the language at
§ 438.350(b)(1) and (c) to indicate that
the EQR-related activities must be
performed in the 12 months preceding
the finalization of the annual reports.
These proposed changes would apply
equally to separate CHIP EQR
requirements for MCOs, PIHPs, and
PAHPS through an existing crossreference to Medicaid’s EQR-related
activities in § 438.358 at § 457.1250(a).
We are proposing that States must
comply with these updates to § 438.358
no later than December 31, 2025, and
are proposing to codify this
applicability date at § 438.310(d)(3) for
Medicaid, and through a proposed
amendment at § 457.1200(d) to include
a cross-reference to § 438.310(d) for
separate CHIP. This applicability date
aligns with the new annual due date for
EQR technical reports as proposed at
§ 438.364(c)(2)(i), which we believe
provides States sufficient time to make
any contractual or operational updates
following the final rule.
(3) Using an Optional EQR Activity To
Support Current and Proposed Managed
Care Evaluation Requirements
We are proposing to add a new
optional EQR activity to support States
in their evaluations to learn more about
quality outcomes and timeliness of and
access to care in managed care plans
and programs. Specifically, we believe
the existing or proposed evaluation
requirements included in this proposed
rule for quality strategies at
§ 438.340(c)(2)(i), State Directed
Payments (SDPs) at § 438.6(c)(2)(iv) and
(v), and In Lieu of Services or Settings
(ILOSs) at § 438.16(e)(1) may be
implemented using this new EQR
activity. We currently require at
§ 438.340(c)(2)(i) that States review their
quality strategy at a minimum every 3
years, and that this review include an
evaluation of the effectiveness of the
quality strategy conducted within the
previous 3 years. In this proposed rule,
we are proposing new requirements
related to the evaluation of SDPs at
§ 438.6(c)(2)(iv) and (v) and ILOSs at
§ 438.16(e)(1), described in more detail
in sections I.B.2.j. and I.B.4.g. We
discuss at length the challenges States
have demonstrated regarding the SDP
evaluation plans and results in section
I.B.2.j. of this proposed rule, which
indicates to us that States would likely
benefit from additional technical
assistance and support in conducting
evaluations under the newly proposed
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SDP and ILOS requirements.
Additionally, CMS’ reviews of State
quality strategy evaluations have
revealed many challenges for States and
a similar need for greater technical
assistance. For this reason, we propose
to add a new optional EQR activity at
§ 438.358(c)(7) to assist in evaluations of
quality strategies, SDPs, and ILOSs, that
pertain to outcomes, quality, or access
to health care services. We are focusing
the scope of the EQR optional activity
to activities permissible under the
statutory authority at Section 1932(c)(2)
of the Act, which requires external
review of the quality outcomes and
timeliness of, and access to, the items
and services for which the organization
is responsible under the contract. We
believe by adding this optional activity,
States, their agent, or an EQRO could
use the accompanying protocol that
CMS would develop (in coordination
with the National Governors
Association in accordance with
§ 438.352) to assist with evaluation
activities related to quality strategies,
SDPs, and ILOS, that are within the
scope of EQR. We also believe EQROs
may be well positioned to help with
evaluations since their qualifications, as
required under § 438.354(b), include
research design and methodology,
including statistical analysis, and
quality assessment and improvement
methods. We believe this optional
activity would provide States critical
technical assistance via a CMSdeveloped protocol that would enable
more robust evaluations, which could
lead to greater transparency and quality
improvement in States’ implementation
of their quality strategy, SDPs and
ILOSs. It could also reduce burden by
allowing States to receive an enhanced
match for activities carried out by an
EQRO under this optional activity in
accordance with section 1903(a)(3)(C)(ii)
of the Act.
For separate CHIP, we did not adopt
the proposed evaluation of SDPs at
§ 438.6(c)(2)(iv) and (v) (see sections
I.B.2.a. and I.B.2.j. of this proposed
rule). For this reason, we propose to
amend separate CHIP EQR requirements
at § 457.1250(a) to exclude references to
§ 438.6. However, we proposed to adopt
the new ILOS retrospective evaluation
requirements at § 438.16(e)(1) through
our proposed cross-reference at
§ 457.1201(e) (see section I.B.4.g. of this
proposed rule). Since section 2103(f)(3)
of the Act requires external review of
CHIP managed care plans, we also
believe that CHIP EQROs are well
positioned to assist with the proposed
ILOSs evaluations and agree it would be
beneficial to States to have this optional
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EQR activity. We propose to adopt the
new EQR optional activity for separate
CHIP through an existing crossreference to § 438.358 at § 457.1250(a). If
finalized, this optional activity would
be available to States as of the effective
date of the final rule.
(4) Non-Duplication of Mandatory EQR
Activities With Medicare or
Accreditation Review
Current § 438.360 provides an option
for States to exempt MCOs, PIHPs, or
PAHPs from EQR-related activities that
would duplicate activities conducted as
a part of either a Medicare review of a
Medicare Advantage (MA) plan or a
private accreditation review. Section
438.360(a)(1) requires that, in order for
a State to exercise this option with
respect to private accreditation, the plan
accreditation must be from a private
accrediting organization recognized by
CMS ‘‘as applying standards at least as
stringent as Medicare under the
procedures in § 422.158 of this
chapter[.]’’ Section 422.158 describes
the procedures for private, national
accreditation organizations (PAOs) to
apply for approval of accreditation as a
basis for deeming compliance with
Medicare requirements, also referred to
as ‘‘deeming authority.’’ Sections
422.156 and 422.157 discuss conditions
and applications of the deeming
authority, under which a PAO may
accredit MA plans for the purposes of
deeming compliance with one or more
specific areas of the MA program. The
implementation of this current
requirement at § 438.360(a)(1) has meant
that PAOs must obtain deeming
authority from CMS as a prerequisite for
the States to use the PAO’s plan
accreditation review for the purposes of
nonduplication of mandatory EQR
activities. This means the PAO must
obtain and periodically renew their MA
deeming authority from CMS even if it
is solely for the purpose of providing
States the opportunity to use their
reviews of a Medicaid managed care
plans in lieu of conducting a similar
EQR-related activity.
We believe the current regulation
creates an unnecessary administrative
burden on both CMS and PAOs and may
restrict the availability of the EQR
nonduplication option for States. We
also do not believe that the current
requirement is compelled under the
statute. The statutory basis for the
nonduplication provision, found at
section 1932(c)(2)(B) of the Act, states,
a State may provide that, in the case of
a Medicaid managed care organization
that is accredited by a private
independent entity (such as those
described in section 1852(e)(4)) or that
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has an external review conducted under
section 1852(e)(3) of the Act, the
external review activities conducted
under subparagraph (A) with respect to
the organization shall not be duplicative
of review activities conducted as part of
the accreditation process or the external
review conducted under such section
(emphasis added). Section 1852(e)(4) of
the Act is the statutory basis for PAOs
to obtain MA deeming authority from
CMS. We do not read this provision as
requiring every private independent
entity to be described under section
1852(e)(4) of the Act in order for a State
to exercise the nonduplication
provision. Rather, we read section
1932(c)(2)(B) of the Act as describing in
general terms the types of organizations
that would be eligible to participate in
nonduplication, and providing
organizations described in section
1852(e)(4) of the Act as an example.
Therefore, we propose at
§ 438.360(a)(1) to remove the
requirement that PAOs must apply for
MA deeming authority from CMS in
order for States to rely on PAO
accreditation reviews in lieu of EQR
activities. We are proposing conforming
changes to the title of § 438.362(b)(2) to
remove language specific to Medicare
Advantage deeming. Additionally, we
are proposing to remove the
requirements for PAOs related to MA
deeming authority at § 438.362(b)(2)(i).
This proposal would remove paragraph
(b)(2)(i)(B) and modify paragraph
(b)(2)(i) to include current
§ 438.362(b)(2)(i)(A). We believe this
proposed change will reduce
administrative burden among the
private accreditation industry, as well as
create more flexibility for States to
leverage PAO reviews for
nonduplication. We note that under
§ 438.360(a)(2) States will still be
required to ensure the review standards
used by any PAO are comparable to
standards established through the EQR
protocols under § 438.352, and pursuant
to § 438.360(c), will need to explain the
rationale for the State’s determination
that the activity is comparable in their
quality strategy at § 438.340. If finalized,
these changes would be effective as of
the effective date of the final rule.
(5) External Quality Review Results
(§ 438.364)
(a) Data Included in EQR Technical
Reports
The current regulations at § 438.364,
included in separate CHIP programs
through an existing cross-reference at
§ 457.1250(a), describe what
information must be included in the
annual EQR technical reports as well as
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the public availability of the reports.
While the information currently
provided in the EQR technical reports is
useful to CMS in our work with States
to improve beneficiary access to and
quality of care provided through a
managed care delivery system, we
believe these reports could and should
provide additional information useful to
both CMS and the public.
Current regulations at § 438.364(a)(2)
describe the information the State must
include in the annual EQR technical
report for each EQR-related activity.
Under § 438.364(a)(2)(iii), the EQR
technical reports must include a
description of data obtained, including
validated performance measurement
data for each PIP validation and
performance measurement validation
activity at § 438.358(b)(1)(i) and (ii),
respectively. The current regulations,
however, limit the data included in the
reports to performance measurement
data; the regulations do not require that
other types of data that may be used to
measure the outcomes associated with a
PIP, such as percentages of enrollees
that participated in the PIP or data on
patient satisfaction based on services
received from the plan, be included in
the annual reports. The result is that
reports often focus on whether the
methods used to implement or evaluate
the PIP were validated, but do not
include the measurable data reflecting
the outcomes of the PIP. Additionally,
the regulations do not currently require
the reports to include any data obtained
from the mandatory network adequacy
validation activity.
We believe validation alone is
insufficient to provide CMS and
interested parties with insight into plan
performance on PIPs or States’
effectiveness in driving quality
improvement through PIPs. We also
believe data on network adequacy
validation is critical to understanding
plan performance regarding timeliness
and access to care. Therefore, we are
proposing to revise § 438.364(a)(2)(iii) in
two ways: (1) to require that the EQR
technical reports include ‘‘any outcomes
data and results from quantitative
assessments’’ for the applicable EQR
activities in addition to whether or not
the data has been validated, and (2) to
require this type of data from the
mandatory network adequacy validation
activity to also be included the EQR
technical report. We believe this change
will result in more meaningful EQR
technical reports because they will
include, in addition to validation
information, the data demonstrating the
outcome of PIPs and the results of
quantitative assessments that
determined plan compliance with
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network adequacy standards. This, in
turn, will make the EQR technical
reports a more effective tool to drive
quality improvement and oversight in
managed care. The proposed revisions
to § 438.364(a)(2)(iii) for Medicaid
would apply to separate CHIP through
an existing cross-reference at
§ 457.1250(a). We propose at
§ 438.310(d)(4) for Medicaid, and
through a proposed amendment at
§ 457.1200(d) to include a crossreference to § 438.310(d) for separate
CHIP, that States must comply with
these updates to the type of data in the
EQR technical report no later 1 year
from the issuance of the associated
protocol, which we believe will provide
the guidance and time for States and
EQROs need to update their processes.
In addition to the proposed
regulations in this section, we are
considering adding guidance in the EQR
protocols, described under § 483.352,
for States to stratify performance
measures collected and reported in the
EQR technical reports under the
performance measure validation
activity. We believe stratification of
performance measure data in EQR
technical reports would support States’
efforts to monitor disparities and
address equity gaps. Stratifying
performance measure data also aligns
with proposed requirements for the
mandatory reporting of Medicaid and
CHIP Core Sets and proposed
requirements in the MAC QRS proposed
under new 42 CFR part 438 subpart G.
We seek comment on how CMS could
best support States in these efforts using
future guidance we develop in the EQR
protocols.
considered aligning the EQR technical
report posting date with the end of the
Federal fiscal year on September 30th.
However, we believe States and EQROs
need more time to complete the EQR
activities after receiving audited HEDIS
data. We also believe December 31st is
most appropriate because performance
measurement data is most often
calculated on a calendar year, so the
December 31st date would result in data
being at most 1 year old at the time the
reports are posted on the State’s
website. We believe this change,
coupled with those discussed in section
I.B.5.c.2. of this proposed rule regarding
changes to the EQR review period,
would improve the utility of the
technical reports for States, CMS and
interested parties by making the data
reported in them more current. The
proposed changes at § 438.364(c)(1) and
(c)(2)(i) for Medicaid would apply to
separate CHIP through an existing crossreference at § 457.1250(a).
We seek comment on changing the
posting date to December 31st annually.
We also seek comment on whether
additional time beyond December 31st
is needed by States, and if so, how
much time and why, or whether the
posting date should remain at April
30th of each year, or a date between
April 30th and December 31st and why.
We are proposing at § 438.310(d)(3) for
Medicaid, and through a proposed
amendment at § 457.1200(d) to include
a cross-reference to § 438.310(d) for
separate CHIP, that States come into
compliance with this new due date by
December 31, 2025, which we believe
would provide enough time for
contractual and operational updates.
(b) Revising the Date Annual EQR
Technical Reports Must Be Finalized
and Posted
We currently require at § 438.364(c)
that EQR technical reports be completed
and available on the State’s website
required under § 438.10(c)(3) no later
than April 30th of each year. However,
we understand that most States with
managed care programs use Healthcare
Effectiveness Data and Information Set
(HEDIS) measures. HEDIS measures
represent the majority of measures
included in the performance measure
validation EQR activity. Data on these
measures from the previous calendar
year are audited and finalized in June
annually. We therefore are proposing to
revise § 438.364(c)(1) and (c)(2)(i) to
change the April 30th date to December
31st. We believe this proposed change
would align better with the HEDIS
timeframes because the EQR
performance measurement activity
could then follow the HEDIS audit. We
(c) Notifying CMS When Annual EQR
Technical Reports Are Posted
Current regulations do not require
States to notify CMS that their EQR
technical report has been completed and
posted on the State’s website. We
propose to revise § 438.364(c)(2)(i) to
require that States notify CMS within 14
calendar days of posting their EQR
technical reports on their website, for
example, by providing CMS with a link
to the report. Section 401 of the
Children’s Health Insurance
Reauthorization Act (CHIPRA) of 2009
(Pub. L. 111–3, enacted February 4,
2009) and section 2701 of the ACA
require that CMS review and aggregate
data from these reports in an annual
report to the Secretary by September
30th. This proposed change would
facilitate our review and aggregation of
the required data and ensure that all
States’ data are included in the annual
report. We are proposing that the notice
to CMS be provided ‘‘in a form and
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manner determined by CMS.’’ However,
we seek comment on whether we
should require that this notice be
provided via email or some other mode
of communication. The proposed
revisions at § 438.364(c)(2)(i) would
apply to separate CHIP through an
existing cross-reference at § 457.1250(a).
We note that this requirement be
effective as of the effective date of the
final rule, which we do not believe will
impose a great burden on States since
most States already notify CMS when
their EQR technical reports are posted
by email.
(d) Revising Website Requirements for
Historical EQR Technical Reports
Currently, States are encouraged, but
not required, to retain EQR technical
reports from previous years on their
websites. We are proposing to require
States maintain at least the previous 5
years of EQR technical reports on their
website. Retaining at least 5 years of
past EQR technical reports would
provide administrative efficiencies and
additional transparency by allowing
CMS to use historical data and
information within the annual EQR
technical reports for the purposes of
reviewing States’ managed care program
and plan performance during contract
renewals and waiver renewals. In
addition, having archived reports would
provide other interested parties insight
into historical plan performance. In
addition, section 1915(b) waivers can be
approved for up to 5 years, and section
1115 demonstrations are often approved
for 5 years, providing additional support
for 5 years being an appropriate
timeframe for this requirement.
We understand that almost half of
States already retain at least 2 years’
worth of EQR technical reports based on
a review of State websites in 2022, and
we seek comment on whether archiving
5 years of reports would pose a
significant burden on States. We
propose to add this provision to the
requirements at § 438.364(c)(2) for
Medicaid, which would apply to
separate CHIP through an existing crossreference at § 457.1250(a).
We are proposing that States must
comply with this update to
§ 438.364(c)(2)(iii) no later than
December 31, 2025, and are proposing
to codify this applicability date at
§ 438.310(d)(3) for Medicaid, and
through a proposed amendment at
§ 457.1200(d) to include a crossreference to § 438.310(d) for separate
CHIP. This applicability date aligns
with the new proposed due date for the
EQR technical reports, which we believe
would provide the time needed to
update websites accordingly.
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(6) Technical Changes
We are proposing a technical change
at § 438.352 to eliminate the apostrophe
from National Governors Association to
align with the correct name of the
organization.
6. Medicaid Managed Care Quality
Rating System (§§ 438.334 and
457.1240)
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a. Background
In the 2016 final rule we established
the authority to require States to operate
a Medicaid managed care quality rating
system (QRS) at § 438.334 and adopted
the requirement for this provision,
excluding provisions regarding
consultation with the Medical Care
Advisory Committee, to apply to
separate CHIP at § 457.1240(d). We use
the term ‘‘Medicaid and CHIP Managed
Care Quality Rating System’’ (‘‘MAC
QRS’’) for this proposed rule in line
with the terminology used in the 2020
final managed care rule (85 FR 72754).
The MAC QRS requirements currently
include public posting of quality ratings
on the State’s website, which is
intended to provide beneficiaries and
their caregivers with a web-based
interface to compare Medicaid and CHIP
managed care plans based on assigned
performance indicators and ratings. As
described in previous rulemaking, the
policy objectives of the MAC QRS are
threefold: (1) to hold States and plans
accountable for the care provided to
Medicaid and CHIP beneficiaries; (2) to
empower beneficiaries with useful
information about the plans available to
them; and (3) to provide a tool for States
to drive improvements in plan
performance and the quality of care
provided by their programs. Managed
care is the dominant delivery system in
the Medicaid program; of the 80.8
million individuals covered by
Medicaid as of July 1, 2020, 67.8 million
(84 percent) were enrolled in a type of
managed care.142 Numerous States have
implemented rating systems for
Medicaid and CHIP managed care plans,
but the MAC QRS represents the first
time that States would be held to a
minimum Federal standard for their
rating systems and that Medicaid and
CHIP beneficiaries in every State
contracting with a managed care plan
could access quality and other
performance data at the plan level,
supporting the ability of Medicaid and
CHIP beneficiaries to select plans that
meet their needs. The policies we are
now proposing would establish the
142 https://www.medicaid.gov/medicaid/
managed-care/downloads/2020-medicaidmanaged-care-enrollment-report.pdf.
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MAC QRS as a one-stop-shop where
beneficiaries could access information
about Medicaid and CHIP eligibility and
managed care; compare plans based on
quality and other factors key to
beneficiary decision making, such as the
plan’s drug formulary and provider
network; and ultimately select a plan
that meets their needs. Many of the
policies proposed for States’ MAC QRS
websites build upon existing data and
information that States are already
required to report publicly and to us.
Thus, we believe that under the
proposals in this rulemaking, States
would be able to leverage many existing
reporting systems and their current
quality infrastructure to build their
MAC QRS websites and provide a userfriendly experience for beneficiaries that
informs their understanding of managed
care plan performance and choice of
plan.
Current requirements at
§ 438.334(b)(1) for Medicaid, which is
adopted by cross-reference at
§ 457.1240(d) for separate CHIP, provide
that CMS, in consultation with States
and other interested parties, including
beneficiaries, managed care plans,
external quality review organizations
(EQROs), tribal organizations, and
beneficiary advocates (hereafter referred
to as ‘‘interested parties’’), will develop
a MAC QRS framework that includes
quality measures and a methodology for
calculating quality ratings. The current
regulations also provide States the
option to either use the CMS-developed
framework or establish an alternative
QRS that produces substantially
comparable information about plan
performance, subject to our approval.
Furthermore, the current regulations
require that we develop a minimum set
of mandatory quality measures that
must be used, regardless of whether a
State chooses to implement the CMSdeveloped QRS or an alternative QRS;
this supports the goal of State-to-State
comparisons of plan performance while
reducing plan burden through
standardization. The current regulations
also require the MAC QRS framework to
align, where appropriate, with other
CMS managed care rating approaches
(such as the Medicaid Scorecard
initiative, the Medicare Advantage (MA)
and Part D 5-star and the Qualified
Health Plan (QHP) quality rating
systems) as a way to reduce State and
plan burden across quality reporting
systems.
Since these regulations were issued,
we have used a variety of forums to
engage in robust consultation with
interested parties to develop the
framework of the MAC QRS to fulfill
our obligation under § 438.334(b)(1) for
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Medicaid and under § 457.1240(d) for
separate CHIP. These forums included
beneficiary interviews, workgroup
meetings, listening sessions, user testing
of a MAC QRS prototype, and in-depth
interviews with participants from State
Medicaid programs, managed care
plans, and EQROs. Through these
extensive consultations, which took
place between 2018 and 2022 and are
summarized below, we learned about
current State quality measure collection
and reporting efforts and beneficiary
needs and preferences related to the
selection of a health plan. What we
learned informed the MAC QRS
framework proposed in this rulemaking.
We summarize our consultation
activities here:
• 2018 to 2022 Beneficiary and
Caregiver Interviews: Between 2018 and
2022, we conducted two rounds of
individual interviews with a diverse
selection of potential users of the MAC
QRS. We conducted 96 interviews with
people of differing age, race, ethnicity,
geographic location, and Medicaid
experience. The first round of 48
individual interviews focused on
discovering beneficiary values and
understanding the measures of health
plan quality that matter to beneficiaries.
Using a Human Centered Design
approach, a MAC QRS website
prototype was developed following an
initial round of engagement with States
and other interested parties as well as
beneficiary and caregiver interviews,
and then tested by the second group of
48 potential users. This second group of
individuals provided feedback on:
website navigation and usability; the
features that aided users’ ability to
identify health plans that align with
their needs and preferences, such as
being able to search for plans that cover
specific providers and/or prescriptions;
the ability to filter quality measures to
show ratings stratified based on useridentified specifications such as age,
race, and ethnicity; and information on
health plan quality, including quality
measures identified as desirable by
participants. The two rounds of
engagement culminated in a revised
MAC QRS website prototype, linked to
in section I.B.6.g. of this proposed rule,
that incorporate content and features
found most desirable by potential MAC
QRS users.
• 2019 Measure Workgroup: A
workgroup consisting of 27 members
from key groups, including State
Medicaid and CHIP agencies, Medicaid
and CHIP managed care plans, EQROs,
and national organizations representing
health care providers and beneficiaries,
met between July and December 2019 to
identify potential measures for the
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mandatory measure set and the
feasibility of reporting certain measures.
• 2019 Interested Parties Listening
Sessions: Between August and
November 2019, we held 15 listening
sessions with 380 interested parties
including Medicaid and CHIP Directors,
Medicaid medical directors, managed
care plan officials, and managed longterm services and supports (MLTSS)
officials. Participants were requested to
consider the presented measures and
the feasibility of data collection and
reporting. Website prototypes were
presented to elicit feedback on
feasibility, the comparison of measures
by program and plan type, population
stratification, and concerns related to
measure presentation.
• 2019 and 2020 State, Health Plan
and EQRO Interviews: In 2019 and 2020,
we conducted 20 interviews with 39
representatives from State Medicaid
programs, managed care plans, and
EQROs to obtain feedback regarding
appropriate measures for inclusion in
the MAC QRS, implementation of an
alternative QRS, concerns about
implementation of a MAC QRS, and
technical assistance needs. In addition,
we obtained information on current
approaches and methodologies used by
States and plans to calculate quality
measures.
• 2021 and 2022 Listening Sessions:
In 2021 and 2022, we held 11 listening
sessions with over 280 participants,
during which we shared a sample
mandatory measure set containing over
25 measures. We requested feedback on
feasibility of data collection and
reporting; reliability of the measures;
actionability for use in quality
improvement by the managed care plan;
gaps in representation of specific
populations or conditions; and a
feasible timeline for collecting,
calculating, and displaying the sample
mandatory measures.
Based on this consultation, we are
now proposing a MAC QRS framework
that includes mandatory measures, a
rating methodology (either the CMSdeveloped methodology or an alternate
methodology approved by CMS), and a
mandatory website display format; the
website display would be an additional
third component of the MAC QRS
framework. We are proposing that States
must include the mandatory measures
under the MAC QRS framework but that
States may also include additional
measures without implementing an
alternative QRS. This would change the
current regulations that include both
mandatory and non-mandatory
measures in the CMS-developed
framework. We are also proposing the
initial mandatory measure set that
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States must use regardless of whether
they use the MAC QRS framework or a
CMS-approved alternative QRS, as well
as a subregulatory process under which
CMS would engage regularly with
interested parties in order to update the
mandatory measure set over time.
Additionally, after consulting with
prospective MAC QRS users, we now
believe displaying quality ratings alone
would not be useful in selecting a health
plan without additional context about
Medicaid and CHIP as well as other
information about health plans. We are
therefore proposing website display
requirements as a new component of the
overall framework, and propose that the
MAC QRS website include information
that draws from existing State data and
information to ensure a State’s MAC
QRS is a meaningful and usable tool for
beneficiaries. Finally, in light of the
diverse starting points from which
States will begin to implement their
MAC QRS, we are proposing to delay
the deadline by which States must come
into compliance with several of the
requirements of the proposed MAC QRS
framework to provide States with more
time to implement the more complex
requirements, including certain
interactive display features.
Importantly, States can use the optional
EQR activity at § 438.358(c)(6) to assist
with the quality rating of MCOs, PIHPs,
and PAHPs. This could reduce burden
by allowing States to receive an
enhanced match for certain, limited
activities carried out by an EQRO under
this optional activity in accordance with
section 1903(a)(3)(C)(ii) of the Act.
This proposal is made under our
authority to implement and interpret in
sections 1932(c)(1), 1932(a)(5)(C) and
2103(f)(3) of the Act, which provide that
States that contract with MCOs for
Medicaid managed care and CHIP,
respectively, must develop and
implement a quality assessment and
improvement strategy that examines
standards for access to care as well as
other aspects of care and services
directly related to the improvement of
quality of care (including grievance
procedures and information standards)
and must provide comparative
information on available plans related to
health plan benefits and cost-sharing,
service area, and available quality and
performance indicators. As with most
other requirements for managed care
plans, we rely on section 1902(a)(4) of
the Act to extend the same requirements
to PIHPs and PAHPs that apply to MCOs
in a Medicaid managed care program
and on section 2103(f)(3) of the Act to
extend the same requirements that
apply to MCOs in CHIP to PIHPs and
PAHPs. Throughout this section of the
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proposed rule, we note how the
proposed Medicaid managed care
regulations in part 438, subpart G
(related to the MAC QRS) would apply
equally to separate CHIP by a proposed
cross-referenced added to § 457.1240(d).
The proposed set of minimum quality
measures are intended to evaluate
performance on quality of care, access to
services, and outcomes. By measuring
performance annually on specific
quality measures (that is, mandatory
measures adopted by us and any
additional measures elected by the
State), States will have information and
data to monitor and evaluate
performance of their managed care
plans.
In exercising our authority under
sections 1932(c)(1) and 2103(f)(3) of the
Act, CMS may not implement standards
for the implementation of a quality
assessment or improvement strategies
unless the Secretary implements such
standards in consultation with the
States. To fulfill this requirement, we
have engaged in robust consultation
with States, as described in section
I.B.6.a. of this proposed rule, on the
design of the MAC QRS, including the
mandatory measure set, methodology,
and display requirements. Going
forward, we are proposing to continue
to engage in consultation prior to
making updates to the three components
of the MAC QRS framework. In section
I.B.6.e.3. of this proposed rule, we
discuss our proposal for a subregulatory
process through which we will continue
to consult with States and interested
parties to update the mandatory
measure set; in section I.B.6.f. of this
proposed rule, we discuss our proposal
to continue to consult with States and
interested parties to update the MAC
QRS methodology, and in section
I.B.6.g. of this proposed rule, we discuss
our proposal to consult with States and
interested parties to update our
proposed website display requirements.
b. Provisions of the Proposed Rule
(§§ 438.334, 438 Subpart G, and
457.1240(d))
We are proposing to create a new
subpart G in 42 CFR part 438 to
implement the MAC QRS framework
required under § 438.334 of the current
regulations and establish the standards
which States must meet for CMS to
approve adoption of an alternative QRS
and related requirements. Existing
regulations at § 438.334 are redesignated
to newly-created proposed sections in
Subpart G with proposed revisions,
discussed in detail below in this
proposed rule. For separate CHIP, we
propose to adopt the new provisions of
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subpart G in part 438 by cross-reference
through an amendment at § 457.1240(d).
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c. Definitions (§§ 438.334, 438.500, and
457.1240(d))
There are some technical and other
terms relevant to our proposed
regulations. Therefore, we propose the
following definitions at § 438.500(a) for
Medicaid, and for separate CHIP by
cross-reference through a proposed
amendment at § 457.1240(d). Some
proposed definitions are discussed in
more detail later in this proposed rule
in connection with other proposed
regulation text related to the definition.
• Measurement period means the
period for which data are collected for
a measure or the performance period
that a measure covers.
• Measurement year means the first
calendar year and each calendar year
thereafter for which a full calendar year
of claims and encounter data necessary
to calculate a measure are available.
• Medicaid managed care quality
rating system framework (QRS
framework) means the mandatory
measure set identified by CMS in the
Medicaid and CHIP managed care
quality rating system technical resource
manual described in § 438.530, the
methodology for calculating quality
ratings described in § 438.515, and the
website display described in § 438.520
of this subpart.
• Medicare Advantage and Part D 5Star Rating System (MA and Part D
quality rating system) means the rating
system described in subpart D of parts
422 and 423 of this chapter.
• Qualified health plan rating system
(QHP quality rating system) means the
health plan quality rating system
developed in accordance with 45 CFR
156.1120.
• Quality rating means the numeric
or other value of a quality measure or
an assigned indicator that data for the
measure is not available.
• Technical resource manual means
the guidance described in § 438.530.
• Validation means the review of
information, data, and procedures to
determine the extent to which they are
accurate, reliable, free from bias, and in
accord with standards for data
collection and analysis.
d. General Rule and Applicability
(§§ 438.334(a), 438.505(a) and
457.1240(d))
Currently, § 438.334(a) lays out the
general rule for the MAC QRS,
including general requirements for
States contracting with MCOs, PIHPs
and/or PAHPs to furnish services to
Medicaid beneficiaries. These
requirements also apply to separate
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CHIP through a cross-reference to
§ 438.334 at § 457.1240(d). Specifically,
§ 438.334(a) requires States to adopt a
quality rating system using the CMS
framework or an alternative quality
rating system and to implement such
quality rating system within 3 years of
the date of the final rule published in
the Federal Register. We are proposing
at § 438.505(a)(2) for Medicaid, and for
separate CHIP by cross-reference to Part
438, Subpart G at § 457.1240(d), to
require States to implement their MAC
QRS (or alternative QRS) by the end of
the fourth calendar year following the
effective date of the final rule (meaning
the fourth calendar year following
issuance of the final rule). This
proposed change from the current 3-year
implementation date under § 438.344(a)
would provide States more time to make
the operational and contractual changes
needed to meet the requirements in this
proposed rule and also give States
flexibility to determine what time of
year to publish their quality ratings. To
illustrate the proposed timeline change,
we provide the following example: if the
final rule is effective on April 1, 2024,
States would be required to implement
their MAC QRS no later than December
31, 2028, and the data displayed in 2028
would be from the measurement year
between January 1, 2026 and December
31, 2026. The timeline for future
measurement and display years is
discussed in detail in section I.B.6.e.7.
of this proposed rule. The proposal at
§ 438.520(a)(6) for Medicaid, and for
separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d), would require
implementation of some website display
requirements, discussed in section
I.B.6.g. of this proposed rule, after the
proposed implementation date. We also
discuss in section I.B.6.g. of this
proposed rule, how several of the
proposed display requirements build
upon existing information and data
States either already have or are
currently required to report publicly or
to CMS. We seek comment on whether
these proposed policies, all together,
would give States sufficient time to
implement their MAC QRS or
alternative QRS on a timeline that meets
their operational needs.
We are also proposing for Medicaid,
as a general rule, that States provide a
support system for beneficiaries or users
of a State’s MAC QRS, leveraging
existing State resources. In our user
testing, described in greater detail in
I.B.6.g. of this proposed rule, users
responded positively to the availability
of live consumer assistance through
telephone or online chat, which 83
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percent of participants found useful as
it helped them navigate the MAC QRS
website and get the information they
were looking for right away. Per
§ 438.71, States are currently required to
develop and implement a beneficiary
support system. The elements of the
beneficiary support system are
identified at § 438.71(b)(1) as including
choice counseling for all beneficiaries in
§ 438.71(b)(1)(i), assistance for enrollees
in understanding managed care in
§ 438.71(b)(1)(ii), and assistance related
to the receipt of long-term services and
supports at § 438.71(b)(1)(iii). Currently,
§ 438.2 provides that choice counseling
means the provision of information and
services designed to assist beneficiaries
in making enrollment decisions and
includes answering questions and
identifying factors to consider when
choosing among managed care plans
and primary care providers. Choice
counseling does not include making
recommendations for or against
enrollment into a specific MCO, PIHP,
or PAHP. We believe that this existing
support is an appropriate system for
States to build upon to assist
beneficiaries in using and
understanding the information in the
MAC QRS to select a managed care
plan. In a new § 438.505(a)(3), we are
therefore proposing for Medicaid that
States would be required to use the
beneficiary support system
implemented under current § 438.71 to
provide choice counseling to all
beneficiaries, and assistance for
enrollees on understanding how to use
the managed care quality rating system
to select a managed care plan, including
the receipt of long-term services and
supports. With the support system
already in place, we believe States could
leverage existing resources by
developing new scripts and training
existing staff. We discuss the
importance of providing this assistance
in section I.B.6.g. of this proposed rule
where we provide an overview of the
input we received from beneficiaries.
However, since a beneficiary support
system is not required for separate
CHIP, we do not propose to adopt this
provision for subpart L of part 457.
The current regulations at
§ 438.334(b)(1) for Medicaid, and
applied by cross-reference at
§ 457.1240(d) for separate CHIP, require
the MAC QRS framework to align,
where appropriate, with the QHP
quality rating system, the MA and Part
D quality rating system and other
related CMS quality rating approaches
as a way to reduce State burden across
Federal quality reporting systems. We
believe this requirement should
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continue to apply broadly to the MAC
QRS framework and are therefore
proposing to require this alignment, to
the extent appropriate, as part of CMS’
maintenance the MAC QRS framework.
We propose to redesignate this
requirement for alignment in
§ 438.334(b)(1) to its own provision at
§ 438.505(c) for Medicaid, and for
separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d). The importance of
alignment of the MAC QRS with the MA
and Part D and QHP quality rating
systems was shared by States, managed
care plans and other interested parties,
affirming the requirement in our current
regulations that, to the extent possible,
the MAC QRS be aligned with the MA
and Part D and QHP quality ratings
systems, the Medicaid and CHIP Child
Core Set, the Medicaid Adult Core Set,
and other similar CMS initiatives such
as the Medicaid and CHIP Scorecard
and the CMS Universal Foundation.143
We are also proposing, at § 438.505(c),
that in maintaining the MAC QRS
mandatory measure set and rating
methodology, CMS will align with these
other similar CMS programs and
approaches when appropriate.
Finally, current regulations at
§ 438.334(a) for Medicaid managed care
programs (applied to separate CHIP
through a cross-reference in
§ 457.1240(d)) apply the requirements
for the MAC QRS to each State
contracting with an MCO, PIHP or
PAHP to furnish services to Medicaid or
CHIP beneficiaries. We are proposing to
revise this to refer to ‘‘an applicable
managed care plan as described in
paragraph (b) of this section’’ in
proposed § 438.505(a), and add an
applicability provision at new
§ 438.505(b) stating that the provisions
of newly-proposed subpart G apply to
States contracting with MCOs, PIHPs,
and PAHPs for the delivery of services
covered under Medicaid. The proposed
provisions at § 438.505(a) and (b) are
also proposed to apply to separate CHIP
through a cross-reference at
§ 457.1240(d), but excluding all
references to beneficiary support
systems. We note that the current and
proposed regulations in Subpart G do
not apply to PCCM entities, consistent
with current regulations at
§§ 438.10(c)(2) and 457.1207; nonemergency medical transport PAHPs are
also not included in the MAC QRS, in
accordance with §§ 438.9 and
457.1206(b). In addition, our proposal
for the MAC QRS framework excludes
contracts between States and MA Dual
143 https://www.nejm.org/doi/full/10.1056/
NEJMp2215539.
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Eligible Special Needs Plans (D–SNP)
where the contract is only for the D–
SNP to provide Medicaid coverage of
Medicare cost sharing for the D–SNP
enrollees; this is reflected in proposed
§ 438.505(b).
e. Establishing and Modifying a
Mandatory Measure Set for MAC QRS
(§§ 438.334(b), 438.510 and 457.1240(d))
The current regulations at
§ 438.334(b)(1) direct CMS, after
consulting with States and other
interested parties, to identify a
mandatory set of QRS quality measures
that align, where appropriate, with the
MA and Part D and QHP quality rating
systems and other related CMS quality
rating approaches, and to provide an
opportunity for public notice and
comment on such mandatory measures.
In this section we discuss the standards
that guided CMS in identifying the
initial mandatory measures and propose
an initial mandatory measure set. We
seek comment on our proposed initial
mandatory measure set, which we will
finalize in the preamble of the final rule.
Under this proposal, we would not
duplicate the list of the mandatory
measures and specifications in
regulation text in light of the regular
updates and revisions contemplated by
the rules we are proposing for ongoing
maintenance of the MAC QRS. We also
propose a subregulatory process to
modify the mandatory measure set over
time, including proposing to codify the
standards that guided development of
the proposed initial mandatory measure
set.
(1) Standards for Including Measures in
Mandatory Measure Set (§§ 438.510(c),
457.1240(d))
Three distinct considerations guided
the process of selecting individual
measures to establish a concise
proposed initial mandatory measure set.
We are proposing at § 438.510(c)(1)–(3)
to codify these three considerations as
standards that we would apply in the
future to determine when to add
measures to the mandatory measure set,
when to make substantive updates to an
existing mandatory measure, and in
some circumstances, when to remove a
measure from the mandatory measure
set. Specifically, a measure is only
included in our proposed initial
mandatory measure set and would only
be added in the future if (1) it meets five
of the six measure inclusion criteria
proposed in this section; (2) it would
contribute to balanced representation of
beneficiary subpopulations, age groups,
health conditions, services, and
performance areas (for example,
preventive health, long term services
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and supports, etc.) within a concise set
of mandatory measures; and (3) the
burdens associated with including the
measure do not outweigh the benefits to
the overall quality rating system
framework of including the new
measure based on the measure inclusion
criteria we are proposing. Under our
proposal, and as discussed in section
I.B.6.e.4. of this proposed rule, a
measure would be added to the
mandatory set if it meets each of these
three standards. To determine whether
a measure meets these standards, CMS
would rely on the input received
throughout the subregulatory process
proposed in § 438.510(b) and discussed
in section I.B.6.e.3. of this proposed rule
and other relevant research and
information. Similarly, a measure would
be removed from the mandatory
measure set if it no longer met these
standards. This approach would ensure
that each of the three proposed
standards are met.
Using the MAC QRS goals described
in section I.B.6.a. of this proposed rule
as a guidepost during our discussion
with States and other interested parties,
we identified and refined six measure
inclusion criteria: (1) is the measure
meaningful and useful for beneficiaries
and their caregivers when choosing a
managed care plan; (2) does the measure
align with other CMS rating programs
described in § 438.505(c) of this chapter;
(3) does the measure assess health plan
performance in at least one of the
following areas: customer experience,
access to services, health outcomes,
quality of care, health plan
administration, and health equity; (4)
does the measure provide an
opportunity for managed care plans to
influence their performance on the
measure; (5) is the measure based on
data that are readily available, or
available without undue burden on
States and plans, such that it is feasible
to report by most States and managed
care plans; and (6) does the measure
demonstrate scientific acceptability,
meaning that the measure, as specified,
produces consistent and credible
results.
We used these six criteria to assess
hundreds of measures suggested
throughout our engagement with
interested parties. We explain each
proposed criterion here and describe
how we assessed measures suggested
during our engagement with interested
parties against the criteria to select the
proposed initial mandatory measure set
of 18 measures, displayed in Table 1. In
doing so, we also show how we would
make future updates to the mandatory
measure list using these criteria.
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• Usefulness to beneficiaries:
Whether the measure is meaningful and
useful for beneficiaries or their
caregivers when choosing a managed
care plan. For the proposed mandatory
set, we assessed whether a measure
meets this criterion by seeking
beneficiaries’ feedback on which
measures of health plan performance are
most relevant to them. We then gave
preference to measures that assess the
quality of care or services most
commonly identified by beneficiaries as
relevant to selection of a health plan or
their assessment of a health plan’s
quality. When adding, updating or
removing measures, we intend to rely
on the continued engagement with
beneficiaries proposed in § 438.520(c)
(discussed in section I.B.6.g.4. of this
proposed rule) to apply a similar
preference for changes that are either
most meaningful and useful or most
commonly described as meaningful and
useful. Input from beneficiaries or
beneficiary advocates with experience
assisting beneficiaries will be
particularly important in evaluating this
criterion, but input from other
interested parties will also be
considered.
• Alignment: Whether the measure or
measure concept is consistent with the
principles of, or is represented in, one
or more existing Federal, State, and/or
Medicaid and CHIP quality reporting
programs. For the measures listed in
Table 1, we assessed whether a measure
meets this criterion by identifying the
extent to which States and other Federal
programs (such as the Medicaid and
CHIP Scorecard, the MA and Part D
quality rating system, and the QHP
quality rating system) currently collect
or report the measure. We considered
feedback on measures commonly used
to assess health plan performance as
well as the challenges and concerns
with these measures. We gave
preference to measures commonly
collected or reported with few reporting
challenges. However, we also
considered emerging measures that are
not yet commonly collected or reported
but align with a performance area or
health outcomes measured by
commonly used measures. As an
example, an emerging measure such as
the Person-Centered Contraception
Counseling measure, which is not
currently adopted at the plan level,
could meet the alignment criterion if
our workgroup identified that it
overlaps with an existing, widely used
measure in the area of contraception.
We believe this approach more
accurately reflects the continuing
evolution of quality measurement and
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would allow the consideration of new,
better measures, as they are developed.
We note, however, that emerging
measures would still be assessed based
on the other criteria and standards
described here and proposed at
§ 438.510(c)(1), (2), and (3), and it may
take time for emerging measures to meet
the final regulatory standards. Within
the proposed measure set, 15 of the 18
measures are commonly reported by
States,144 16 of the 18 measures overlap
with the 2023 and 2024 Core Set
measures, 11 with the QHP quality
ratings system, 13 with the 2021
Medicaid and CHIP Scorecard, and 5
with the MA and Part D quality rating
system.
• Relevance: Whether the measure
evaluates or measures the managed care
plan’s performance in at least one of the
following areas: customer experience,
access to services, health outcomes,
quality of care, health plan
administration, and health equity. For
the proposed measure set, we
determined which of the areas each
measure evaluates or measures.
Preference was given to measures that
evaluate or measure more than one area.
• Actionability: Whether there are
opportunities for managed care plans to
influence their performance on the
measure. For the proposed measure set,
we assessed whether a measure met this
criterion by considering input on what
actions managed care plans may take to
improve or maintain measure
performance and the extent to which the
plans control, or are capable of
influencing, what is being measured.
We also considered whether the
measure is currently specified at the
plan level, meaning that measure
specifications are available to calculate
the measure at the plan (as opposed to
provider or State) level. We gave
preference to measures that are
currently specified at the plan level and
are more easily controlled or influenced
by health plans.
• Feasibility: Whether the data
needed to calculate the measure are
readily available or could be captured
without undue burden and could be
implemented by most States and health
plans. For the proposed measure set, we
assessed whether a measure meets this
criterion by considering the accessibility
of the data required to calculate the
measures and the proportion of plans or
States that currently collect data for the
measure. We gave preference to
measures that require data that are
easily accessible to plans (such as
claims data) or are commonly collected.
144 As
reported by States for the 2020–2021 EQR
reporting cycle.
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• Scientific Acceptability: Whether
the measure produces consistent
(reliable) and credible (valid) results.
We assessed whether a measure meets
this criterion by reviewing evidence that
use of the measure can draw reasonable
conclusions about care in a given
domain.145
Using feedback throughout our
consultations related to the mandatory
measure list, we assessed our list of
suggested measures to identify the
extent to which each measure met these
inclusion criteria. During the same
consultations, we received feedback
(and our own evaluation showed) that
while each of the six criteria were
important to consider, it would be
difficult for a measure to meet all six
criteria. For instance, we found that
requiring all six criteria could prevent
the inclusion of either measures that are
meaningful to beneficiaries but not
commonly used by States, or measures
aligned with State priorities for
managed care quality and plan
performance, but less useful to
beneficiaries. We are therefore
proposing in § 438.510(c)(1) that a
measure must meet at least five of the
six measure inclusion criteria to be
considered against our other standards
and included in the mandatory measure
set in the future. We seek comment on
the six criteria we are proposing to
evaluate prospective measures for the
mandatory measure set, and whether
there are additional objective measure
inclusion criteria that we should use to
evaluate quality measures for inclusion
as mandatory measures. Additionally,
we seek comment on our proposal to
require measures to meet five out of the
six proposed criteria, and whether that
threshold produces a sufficient number
of measures to consider for the MAC
QRS. Finally, we seek comment on the
extent to which the measures in our
proposed measure set meet the
proposed measure inclusion criteria,
including the reasons and/or supporting
data for why the measure meets or does
not meet the criteria. In our review of
measures and development of the list of
mandatory measures, we believe that
each meets at least 5 if not all 6 of the
criteria proposed at § 438.510(c)(1).
Through our work to develop the
proposed mandatory measure set, we
found that many measures meet at least
five of the six measure inclusion
criteria, and without additional
guardrails in place we believe the set
would quickly expand and become
burdensome to States and plans. States
145 CMS Measures Blueprint: https://
mmshub.cms.gov/measure-lifecycle/measuretesting/evaluation-criteria/overview.
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and managed care plans generally
recommended limiting the mandatory
set to between 10 and 30 measures to
ensure plans’ ability to improve on
selected measures and States’ capacity
to succeed in reporting, and to limit the
impact of implementing a QRS on State
and plan resources. Furthermore, our
MAC QRS website prototype user
testing showed that beneficiaries were
evenly split between those with high
informational needs who preferred
detailed information from a lot of
measures and those who valued clear,
concise information on the big picture
using fewer measures.
To maintain a concise measure set, we
are proposing to codify two additional
measure inclusion standards in
§ 438.510(c)(2) and (3). These two
additional standards reflect the feedback
we received on maintaining a ‘‘concise’’
mandatory measure list and provide a
process by which to identify further
distinctions among measures that meet
our inclusion criteria and to consider
the measure set as a whole as part of the
selection process. First, in
§ 438.510(c)(2), we propose that a
measure must contribute to balanced
representation of beneficiary
subpopulations, age groups, health
conditions, services, and performance
areas that are assessed within a concise
mandatory measure set. We have
included as part of our standard
proposed in § 438.510(c)(2) that the
overall measure set should be
‘‘concise,’’ given the feedback we
received on limiting the number of
measures in the mandatory measure set.
we established and intend to maintain
a goal of no more than 20 measures for
the initial mandatory measure set.
However, the proposed rule would
retain flexibility for the number of
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measures to increase as the mandatory
set is updated over time. we would
consider each suggested measure in
relation to other suggested measures and
the overall mandatory measure set to
identify those that are very similar or
duplicative, keeping in mind the need
for a mandatory measure set that is both
representative and concise.
Second, we propose in § 438.510(c)(3)
that a measure would be added to the
mandatory measure set when the
burdens of adding the measure do not
outweigh the benefits based on the 6
criteria proposed at § 438.510(c)(1)(i)
through (vi). we would compare similar
measures, that is, those suggested for
inclusion that measure performance
within similar subpopulations of
beneficiaries, health conditions,
services, and performance areas as well
as the extent to which a contemplated
new measure meets the criteria listed in
proposed paragraph (c)(1), to assess the
benefits and burdens of including each
measure in the mandatory measure set.
Under our proposal, we would include
a measure when all three of the
standards proposed in § 438.510(c) are
met. CMS would use the subregulatory
process proposed in § 438.510(b) and
discussed in section 1.B.6.e.3. of this
proposed rule to determine which
measures meet the proposed standards.
We seek comment on the standards
proposed at § 438.510(c)(2) and (3) and
how measures should be assessed using
these standards. In particular, we seek
comment on the appropriate balance of
representation (of populations and
performance areas) in the mandatory
measure set and any additional
considerations that may be missing from
our proposed paragraph (c)(2). Further,
we seek comment on whether there are
additional considerations for the
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weighing of burdens and benefits of a
measure under proposed § 438.510(c)(3).
(2) Mandatory Measure Set
(§§ 438.510(a), (b), and 457.1240(d))
We propose in § 438.510(a) for
Medicaid, and for separate CHIP by
cross-reference through a proposed
amendment at § 457.1240(d), that the
quality rating system for managed care
plans implemented by the State for
Medicaid (and CHIP) managed care
programs must include the measures in
a mandatory measure set, which will be
identified by CMS in the technical
resource manual as proposed in
§ 438.530(a)(1). We note that in
proposed § 438.520(b), discussed in
section I.B.6.g.5. of this proposed rule,
States can include other, additional
measures outside the mandatory
measure set. We received input through
our consultations with interested
parties, detailed in section I.B.6.a. of
this proposed rule, on how to construct
a mandatory measure set for the MAC
QRS, including the number of measures,
measure inclusion criteria, and
performance areas and populations
represented by the measures. After
considering the priorities and other
information gleaned through the several
years of consultations described in
section I.B.6.a. of this proposed rule,
and applying the standards discussed in
section I.B.6.e.1. of this proposed rule,
we are proposing for public comment an
initial set of 18 mandatory measures
that represents the collective input we
received during those consultations.
This proposed initial set of mandatory
measures can be found in Table 1. These
proposed mandatory measures reflect a
wide range of preventive and chronic
care measures representative of
Medicaid and CHIP beneficiaries.
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We considered including several
other measures that are not included in
the proposed initial mandatory set.
These other measures were not included
because they did not meet one or more
of the standards described in section
I.B.6.e.1. of this proposed rule. These
other measures and the reason we did
not include them in Table 1, are
described here:
• Contraceptive measure: States and
other interested parties stated a desire
for the MAC QRS to include a quality
measure involving contraceptive
services that would be relevant for all
women, but many noted that there is not
yet a measure they would recommend
that meets this description.
Beneficiaries did not specifically speak
to the importance of a contraceptive
measure, but consistently noted the
desire to be involved in their care
decisions and for providers to respect
their health goals and needs when
providing counseling on health care
options. We considered various
contraceptive measures in addition to
CCP, the measure currently included in
the proposed mandatory set. They
include Contraceptive Care—All
Women Ages 15 to 44 (CCW) and a new
survey-based measure, Person-Centered
Contraceptive Counseling (PCCC), that
uses patient provided responses to
assess the person-centeredness of
contraceptive counseling. While we
believe the PCCC measure aligns well
with beneficiary preferences stated
during beneficiary consultations, it
failed to meet two of the six measure
inclusion criteria. First, PCCC does not
currently meet our requirement of
feasibility as we did not find evidence
that plans are currently collecting the
data necessary to produce this measure
and some interested parties stated
concern about the perceived burden of
reporting PCCC. Second, we believe the
measure does not meet the scientific
acceptability criterion as it is currently
specified only at the provider level so it
is unknown whether it produces
consistent and credible results at the
plan level. With respect to CCW and
CCP, both measures meet at least five of
the six inclusion criteria. Furthermore,
both measures measure access to
contraception that reduces unintended
pregnancy in their respective
populations and therefore each would
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contribute to balanced representation of
beneficiaries by providing insight into
the accessibility of contraceptive care
among beneficiaries who may become
pregnant. However, while both CCP and
CCW would contribute to balanced
representation within a concise
mandatory measure set, we believe the
benefits of including CCP are greater
than those of CCW because CCP focuses
on measuring access to effective
contraceptive care during the
postpartum period, which can improve
birth spacing and timing and improve
the health outcomes of women and
children.
• Follow-up after Emergency
Department Visit for Mental Illness
(FUM) versus Follow-up After
Hospitalization for Mental Illness
(FUH): There was support from States
and other interested parties to include
both of these measures, and including
both would give a fuller picture of the
percentage of emergency department
and inpatient hospital discharges for
which beneficiaries received follow-up
services. These measures met all of our
measure inclusion criteria and had
similar benefits and burdens, but the
two measures assessed important, but
very similar services. We concluded that
including both would not contribute to
balanced representation within an
overall mandatory set. Upon balancing
benefits and burdens associated with
each measure, we selected FUH because
it was more commonly collected or
reported at both the State and Federal
level and more frequently used by States
to assess plan performance. We provide
a detailed analysis of our review of the
FUH and FUM measures in section
I.B.6.e.4. of this proposed rule.
• Childhood Immunization Status
(CIS): We considered including the
childhood immunization status
measure, however, we included the
well-child visit measure instead. Both
measures met at least five of the six
inclusion criteria and each could
contribute to balanced representation
within the overall mandatory set.
However, when reviewing the burdens
and benefits to the overall MAC QRS,
we concluded the CIS measure would
have little added benefit because our
beneficiary testing showed that parents
cared a lot about whether their children
can get appointments (reflected in the
well-child visit measure), but no
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beneficiary commented specifically on
childhood immunizations.
• Postpartum Depression Screening:
We considered this measure based on
recommendations from the 2019
Measure Workgroup. However, we did
not include this measure because it did
not meet two of our six inclusion
criteria. First, the measure is not aligned
with any other CMS programs. Second,
the measure did not meet our feasibility
criterion because the measure relies
solely on a proprietary electronic
clinical data systems (ECDS) reporting
method. While this measure has been
recommended for addition to the Core
Set, CMS has deferred decisions related
to the measure to assess how the
proprietary nature of this information
impacts the feasibility of reporting.
(3) Subregulatory Process To Update
Mandatory Measure Set (§§ 438.510(b)
and 457.1240(d))
The current regulations at
§ 438.334(b)(2) establish that we may,
after consulting with States and other
interested parties and providing public
notice and opportunity to comment,
periodically update the Medicaid
managed care QRS framework
developed under current
§ 438.334(b)(1). We remain dedicated to
the policy currently reflected in
§ 438.334(b)(1) and (b)(2) that requires
engagement with interested parties for
continuous improvement of the MAC
QRS. In addition, continued engagement
with States is consistent with our
obligations under sections 1932(c)(1)(D)
and 2103(f)(3) of the Act to consult with
States in setting standards for measuring
and monitoring managed care plan
performance. However, we believe that
requiring rulemaking to add new
measures that may better meet
beneficiaries’ and States’ needs or to
remove measures whose utility has been
surpassed by other measures would be
overly restrictive and would undermine
our ability to adapt the mandatory set to
keep pace with changes in the quality
field and user preferences. We also
believe that a robust subregulatory
process in which we interpret and apply
substantive regulatory standards
governing the measures to be included
in the mandatory measure set can
ensure that any changes reflect the
extensive input from interested parties
that is needed. We are therefore
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proposing to revise § 438.334(b)(2),
redesignated at new proposed
§ 438.510(b) for Medicaid, and for
separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d), that we undergo a
subregulatory process to engage with
States and other interested parties, to
obtain expert and public input and
recommendations prior to modifying the
mandatory measure set. Once the
mandatory measure set is finalized
through this rulemaking, we believe
periodic, subregulatory updates and
maintenance to add, remove, or update
measures would ensure that the
mandatory measure set continues over
time to adhere to our three proposed
standards at § 438.510(c). To achieve
these goals, we are proposing these
modifications occur at least every other
year (biennially).
With exceptions for removing
measures for specific reasons proposed
at § 438.510(d) and non-substantive
updates to existing measures as
proposed at § 438.510I(1), we are
proposing in new § 438.510(b) that we
will engage in a two-step subregulatory
process to obtain input and
recommendations from States and other
interested parties prior to finalizing
certain types of changes to the
mandatory measure set in the future.
This proposed engagement with States
is similar to the public notice and
comment process currently required by
§ 438.334(b) and consistent with our
obligations under sections 1932(c)(1)(D)
and 2103(f)(3) of the Act to consult with
States in setting standards for measuring
and monitoring managed care plan
performance. Proposed § 438.510(b)
would apply to separate CHIP by crossreference through a proposed revision to
§ 457.1240(d).
As the first step in the process, we
propose at § 438.510(b)(1) that CMS
would engage with States and interested
parties (such as State officials, measure
experts, health plans, beneficiaries and
beneficiary advocates or organizations,
tribal organizations, health plan
associations, health care providers,
external quality review organizations
and other organizations that assist States
with MAC QRS ratings) to evaluate the
current mandatory measure set and
make recommendations to add, remove,
or update existing measures. The
purpose of this evaluation would be to
ensure the mandatory measures
continue to meet the standards
proposed in § 438.510(c). We envision
that this engagement could take several
forms. For example, a workgroup could
be convened to hold public meetings
where the workgroup attendees would
make recommendations to CMS to add
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and remove measures. Alternatively, a
smaller series of meetings with
interested parties could be held, or a
request for information could be
published to solicit recommendations
from experts. In either case, we intend
that recommendations would be based
on the standards proposed in
§ 438.510(c) and discussed in section
I.B.6.e.1. of this proposed rule.
At § 438.510(b)(2) we propose that the
second step in the process would be for
CMS to provide public notice and
opportunity to comment through a call
letter (or similar subregulatory process
using written guidance) that includes
the mandatory measures identified for
addition, removal or updating through
the public engagement step. Following
the public notice and opportunity for
public comments, we propose at
§ 438.510(f) that we will publish the
modifications to the mandatory measure
set in the technical resource manual
proposed at § 438.530 (this proposal is
discussed in more detail in section
I.B.6.e.7. of this proposed rule).
This subregulatory process shares
similarities with the QHP quality rating
system, which uses a call letter process
to gather feedback on measure updates.
It also aligns with how the Core Sets are
updated annually. As part of the Core
Set annual review and selection process,
a workgroup made up of Medicaid and
CHIP interested parties and
measurement experts convenes
annually, in a public meeting, and
develops a set of recommendations for
changes to the Core Sets. These
recommendations are posted in a draft
report for public comment, and the final
report that is submitted to CMS includes
both the workgroup recommendations
and public comments. The annual
updates to the Core Sets are based on
the workgroup recommendations and
comments, and using input from States
and Federal partners, CMS decides
whether to accept them prior to the
updated Core Sets being finalized.
Details on this process are available at
https://www.medicaid.gov/medicaid/
quality-of-care/downloads/annual-coreset-review.pdf. While we generally are
aligning the MAC QRS workgroup
processes, as noted above, with the QHP
quality rating and Core Set processes as
appropriate, the MAC QRS is
independent and will have its own
processes.
If the proposed rule is finalized in
2024, the implementation deadline for
each State’s MAC QRS per proposed
§ 438.505(b) (which provides for such
implementation to be no later than the
fourth calendar year following
publication of the final rule) would be
December 31, 2028, and the first
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measurement year would be 2026. Since
we are proposing to finalize our initial
measure set in this rulemaking, any
updates to the initial mandatory
measure list made pursuant to the
subregulatory process proposed at
§ 438.510(b) would be effective no
earlier than the year after the
implementation of each State’s MAC
QRS. We believe it would be
appropriate to initiate the proposed
subregulatory process for the second
display year (for example, 2029 if the
rule is finalized in 2024) because the
mandatory measure list would be 5
years old by then, and at least biennially
thereafter (in line with proposed
§ 438.510(b)(2)). However, we seek
comment on whether we should instead
initiate the subregulatory process to
update the mandatory measure list for
the third display year (for example,
2030 if the rule is finalized in 2024). We
also seek comment on the types of
engagement that would be important
under this proposed subregulatory
process (for example, workgroups,
smaller meetings, requests for
information), the types of experts that
CMS should include in the engagement,
and the use of a call letter or similar
guidance to obtain public input.
(4) Adding Mandatory Measures
(§§ 438.510(b)(2), (d) and (e) and
457.1240(d))
Our proposal at § 438.510(c) states
that CMS would add a measure to the
mandatory measure set when all three
standards proposed at § 438.510(c)(1)–
(3) are met, based on available
information, including input from the
subregulatory process. Under our
proposal, at least biennially, we would
use the subregulatory process proposed
in § 438.510(b) to gather input that
would be used to determine if a measure
meets the proposed standards to be
added to the mandatory measure set.
For example, CMS could request the
workgroup’s assessment of the list of
measures suggested for addition (from
the workgroup, CMS, or both), using our
three proposed standards: the proposed
criteria (per proposed § 438.510(c)(1)),
input on how best to curate a balanced
representation of measures from the
suggested measures (per proposed
§ 438.510(c)(2)), and the benefits and
burdens of adopting the measures (per
proposed § 438.510(c)(3)). Using this
input, CMS could identify a subset of
measures from that list that best
represents these standards. This subset
of measures would then be considered
eligible to add to the mandatory
measure set and described in a call
letter or similar written guidance, which
would explain how standards in
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§ 438.510(c) were applied using input
from prior engagement activities and
CMS’s research and preliminary
evaluation. Through the call letter
process, CMS would gather public
comment including any additional
evidence, explanations, and
perspectives to determine whether the
subset of measures meet the standards
in proposed § 438.510(c). The measures
that meet the proposed standards based
on the totality of input and information
compiled by CMS would be added to
future iterations of the mandatory
measure set. To further illustrate how
we intend for the standards proposed in
§ 438.510(c) to be applied using the
subregulatory process, we provide more
specific detail in this section of our
assessment of two measures considered
for inclusion in the proposed mandatory
measure set. We intend for the
subregulatory process for adding
measures to follow this same approach.
In previous discussions, States and
other interested parties recommended
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both the Follow-Up After ED Visit for
Mental Illness (FUM) and the FollowUp After Hospitalization for Mental
Illness (FUH) as potential measures to
include in our preliminary measure set.
As a first step, we used our own
research and input from our
consultations to assess the measures
against the measure inclusion criteria,
that we are now proposing as our first
standard, and found that both measures
meet each of our six proposed criteria
(see Table 2).
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TABLE 2—EXAMPLE INCLUSION CRITERIA ASSESSMENT
Criteria
FUM
FUH
Alignment .............................................
• Identified by 16 States as a measure collected
from managed care plans in the ‘20–‘21 EQR
reporting cycle.
• Reported publicly as a measure of plan performance in 2 States.
• Core Set measure ...............................................
• Identified by 19 States as a measure collected
from managed care plans in the ‘20–‘21 EQR
reporting cycle.
• Reported publicly as a measure of plan performance in 4 States.
• Core Set and QHP QRS measure.
Usefulness to Beneficiaries ..................
• The importance of timely access to mental health services were consistently identified in our conversations with Medicaid beneficiaries.
Relevance ............................................
• Both measures address access to services.
Actionability ..........................................
• States and plans identified various ways in
which plans can address follow-up. The 30-day
measure was generally thought to be more actionable than 7-day due to supply of mental
health providers and the need for plan coordination in States that carve out behavioral health.
Feasibility .............................................
• Relies on administrative data from claims that are owned or available to plans, but would require coordination between plans in States that offer behavioral through a separate managed care program.
Scientific Acceptability ..........................
• Generally regarded as reliable and valid measure in our listening sessions.
• Endorsed by the National Quality Forum.
Second, we considered the two
measures in light of our goals for
balanced representation within a
concise measure set. Given our goal to
limit the initial mandatory measure set
to fewer than 20 measures and the fact
that both measures focus on assessing
follow-up care for mental illness, we
determined that including one of the
two measures would best maintain
balanced representation within the
overall measure set and within the
behavioral health performance area. We
then weighed the benefits and burdens
of including each measure using our
assessment of the extent to which each
measure met our inclusion criteria. As
represented in Table 2, we found that
both measures had similar benefits and
burdens, but the FUH measure had more
benefits as it was more commonly
collected or reported at both the State
and Federal level and more frequently
used by States to assess plan
performance. We therefore chose to
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• States and plans identified various ways in
which plans can address follow-up. The 30-day
measure was generally thought to be more actionable than 7-day due to supply of mental
health providers and the need for plan coordination in States that carve out behavioral health.
• Used by 3 States to assess plan performance
as part of the State’s quality strategy.
include the FUH measure in the
proposed mandatory set.
(5) Removing Existing Mandatory
Measures (§§ 438.510(b)(2), (d) and (e)
and 457.1240(d))
We are proposing at § 438.510(d)(1)
that we may remove existing mandatory
measures from the mandatory measure
set if, after following the subregulatory
process proposed at § 438.510(b), we
determine that the measure no longer
meets the standards for the mandatory
measure set proposed at 438.510(c). We
would use the same approach we
described in section I.B.6.e.2. of this
proposed rule and illustrated with our
FUH/FUM example in section I.B.6.e.4.
of this proposed rule to assess whether
a measure continues to meet our
measure inclusion criteria to remain in
the mandatory measure set. We are also
proposing at § 438.510(d)(2) through (4)
to provide CMS the authority to remove
mandatory measures outside of the
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subregulatory process proposed in
§ 438.510(b) in three circumstances:
when the measure steward (other than
CMS) retires or stops maintaining a
measure (proposed at § 438.510(d)(2)), if
CMS determines that the clinical
guidelines associated with the
specifications of the measure change
such that the specifications no longer
align with positive health outcomes
(proposed at § 438.510(d)(3)), or if CMS
determines that a measure shows low
statistical reliability under the standard
identified in § 422.164(e) of this chapter
(proposed at § 438.510(d)(4)).
These proposed criteria for removing
measures outside the subregulatory
process align with the current
regulations governing the MA and Part
D quality rating system.146 When a
146 ‘‘Medicare Program; Contract Year 2024 Policy
and Technical Changes to the Medicare Advantage
Program, Medicare Prescription Drug Benefit
Program, Medicare Cost Plan Program, and
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measure steward such as NCQA or PQA
retires a measure, they go through a
process that includes extensive review
by experts and solicit public comments
from a variety of interested parties,
including health plans, purchasers,
consumers and other interested parties.
The proposal to allow CMS to remove
a measure if an external measure
steward retires or stops maintaining a
mandatory measure would allow us
flexibility to ensure that measures
included in the QRS mandatory
measure set are maintained by the
measure steward and consistent with
the measure steward’s underlying
standards of clinical meaningfulness,
reliability, and appropriateness for
measures. Additionally, when there is a
change in clinical guidelines such that
measure specifications no longer align
with or promote positive health
outcomes, we believe it would be
appropriate to remove the measure.
Finally, we are proposing that CMS
would have the authority to remove
measures that show low statistical
reliability (that is, how much variation
between measure values that is due to
real differences in quality versus
random variation). We are using the
same standard for statistical reliability
as applied for the MA and Part D quality
rating system under §§ 422.164(e) and
423.184(e). Any measures removed
under these three circumstances
proposed at § 438.510(d)(2) through (4)
would be announced in the annual
technical resource manual, proposed at
§ 438.530. We believe these criteria will
allow us to swiftly remove measures
that are no longer appropriate quality
indicators of health plan performance.
We seek comments on whether there are
additional circumstances in which we
should be able to remove a mandatory
measure without engaging in the
subregulatory process proposed at
§ 438.510(b).
(6) Updating Mandatory Measure
Technical Specifications (§§ 438.510
and 457.1240(d))
In addition to adding and removing
measures, we are also proposing rules at
§ 438.510(e) for Medicaid, and for
separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d), governing how we would
handle updates to mandatory measures
in the MAC QRS that are a result of
changes made by a measure steward
Programs of All-Inclusive Care for the Elderly’’
(CMS–4201–F). Published in the Federal Register
on April 12, 2023 (88 FR 22120). Available online
at https://www.federalregister.gov/documents/2022/
12/27/2022-26956/medicare-program-contract-year2024-policy-and-technical-changes-to-themedicare-advantage-program.
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other than CMS to an existing
mandatory measure’s technical
specifications. These are updates that
measure stewards routinely make to
quality measures, and can be nonsubstantive (such as changes that clarify
instructions to identify services or
procedures) or substantive in nature (for
example, major changes to how the
measures are calculated). We are
proposing different subregulatory
processes by which these nonsubstantive and substantive updates to
existing mandatory measures would be
made. First, in proposed paragraph
§ 438.510(e)(1) for Medicaid, and for
separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d), we propose that we
would update the technical resource
manual to revise descriptions of the
existing mandatory measures that
undergo non-substantive measure
technical specification changes. In
alignment with current practices in the
MA and Part D quality rating system
and the Core Sets, we are not proposing
to use the subregulatory process
proposed in § 438.510(b) for nonsubstantive changes because we believe
they reflect routine measure
maintenance by measures stewards that
do not significantly affect the measure
and would not need additional review
by the workgroup and CMS. We are
proposing in new paragraph
§ 438.510(e)(1)(i)–(iv) for Medicaid, and
for separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d), to codify examples of the
types of updates that are nonsubstantive under this proposal. This
proposal is consistent with current
practice and regulations for the MA and
Part D quality rating system at
§§ 422.164(d)(1) and 423.184(d)(1). We
identify and describe the proposed nonsubstantive updates in detail below and
seek comment on whether this list is
exhaustive, whether it is an adequate
list of examples of non-substantive
changes, or whether we should consider
adding other examples of nonsubstantive changes to the list.
Examples of the types of changes we
believe would be non-substantive for
purposes of proposed § 438.510(e)(1)
include, but are not limited to the
following:
• If the change narrows the
denominator or population covered by
the measure with no other changes, the
change would be non-substantive. For
example, if an additional exclusion—
such as excluding nursing home
residents from the denominator—is
added, the change would be considered
non-substantive and would be
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incorporated through announcement in
the annual technical resource manual.
• If the change does not meaningfully
impact the numerator or denominator of
the measure, the change would be nonsubstantive. For example, if additional
codes are added that increase the
numerator for a measure during or
before the measurement period, such a
change would not be considered
substantive. This type of change has no
impact on the current clinical practices
of the plan or its providers.
• If revisions are made to the clinical
codes without change in the target
population or the intent of the measure
and the target population, the change
would be non-substantive. The clinical
codes for quality measures (such as
HEDIS measures) are routinely revised
as the code sets are updated. Examples
of clinical codes, include, but are not
limited to:
+ ICD–10–CM code sets, which are
updated annually,
+ Current Procedural Terminology
(CPT) codes, which are published and
maintained by the American Medical
Association (AMA) to describe tests,
surgeries, evaluations, and any other
medical procedure performed by a
healthcare provider on a patient, and
+ National Drug Code (NDC) which is
updated bi-annually.
• If the measure specification change
provides additional clarifications for
reporting, without changing the intent
of the measure, the change would be
non-substantive. Examples include:
+ Adding additional tests that would
meet the numerator requirements.
+ Clarifying documentation
requirements (for example, medical
record documentation).
+ Adding additional instructions to
identify services or procedures that
meet (or do not meet) the specifications
of the measure.
+ Adding alternative data sources or
expanding of modes of data collection to
calculate a measure.
Second, we propose at § 438.510(e)(2)
for Medicaid, and for separate CHIP by
cross-reference through a proposed
amendment at § 457.1240(d), that we
may update an existing mandatory
measure that has undergone a
substantive measure specification
update (that is, an update not within the
scope of non-substantive updates,
which are illustrated in
§ 438.510(e)(1)(i) through (iv), only after
completing the subregulatory process
proposed in § 438.510(b). We believe
that most substantive measure
specification updates to existing
measures could result in new or
different measures, thereby
necessitating consideration and
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evaluation against the criteria and
standards in proposed paragraph (c)
using the process in proposed
§ 438.510(b). We seek comment on our
proposal to incorporate substantive
measure specification updates to
existing mandatory measures only after
consultation with States, other
interested parties, and the public, or
whether we should consider a separate
process for these types of updates.
(7) Finalization and Display of
Mandatory Measures and Updates
(§§ 438.510(f) and 457.1240(d))
In new paragraph § 438.510(f) for
Medicaid, and for separate CHIP by
cross-reference through a proposed
amendment at § 457.1240(d), we
propose that CMS would communicate
modifications to the mandatory measure
set and the timeline States would be
given to implement modifications to the
mandatory measure set in the annual
technical resource manual. We propose
to use the technical resource manual
described in proposed § 438.530 to
communicate the final updates. We are
proposing that States would be given at
least 2 calendar years from the start of
the measurement year immediately
following the technical resource manual
in which the mandatory measure
addition or substantive update was
finalized to display the measurement
results and ratings using the new or
updated measure(s). We believe giving
States at least 2 years would allow for
contract and systems updates when new
measures are added or substantive
updates are made to the mandatory
measure set. For example, if the
technical resource manual finalized
updates in August 2026, and the next
measurement year after August started
in January 2027, States would have, at
a minimum, until January 2029 before
they would be required to display the
ratings for the mandatory measure
updates in their MAC QRS. A State may
elect to display the ratings for a new
mandatory measure sooner. As two
years from the start of the measurement
year would always be in January, we
seek comment on whether there is a
need for States to have the flexibility to
update their quality ratings by the end
of the second calendar year, which,
based on the example above, would give
States the flexibility to update the rating
between January and December of 2029.
We are proposing the same
implementation timeline for substantive
updates to existing mandatory
measures, since we believe these should
be treated in the same manner as new
measures. We are proposing this
timeline based on discussions with
States and other interested parties about
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operational considerations for
implementation of new and
substantively updated measures and the
posting of the associated ratings. We are
not proposing a specific deadline for
States to stop display of a measure that
has been removed from the mandatory
measure set because States have the
option to continue to display measures
removed from the mandatory set as
additional measures as described in
section I.B.6.g.5. of this proposed rule.
We seek comment on this flexibility
considering the criteria under which
measures can be removed at proposed
§ 438.510(d). We seek comment on
whether our timeframes are appropriate
for updates to the mandatory measure
set or whether we should consider
allowing for more or less time, and why.
In conclusion, we seek comment on
the proposed subregulatory process to
add and remove measures, as described
in sections I.B.6.e.3. of this proposed
rule, specifically the types of
engagement (workgroup, smaller
meetings, requests for information) and
the types of experts that would be
included in the engagement, and the use
of a call letter or similar guidance to
obtain public input on the MAC QRS
mandatory measure set before it is
substantively updated. We note that we
are proposing the subregulatory process
to update the mandatory measure set
take place at least biennially. However,
CMS could engage in this process more
frequently in certain circumstances,
such as in the case of rapidly evolving
public health concerns. We seek
comment on whether we should
consider implementing the process on
an annual basis, or another frequency,
and why. We note that we are proposing
to release the technical resource manual
annually regardless of whether we are
making any modifications to the
mandatory measure set, to address any
non-substantive changes to measure
specifications or any removals that
occur outside of the subregulatory
process, as described in section I.B.6.i.
of this proposed rule.
f. MAC QRS Methodology
(§§ 438.334(d), 438.515, 457.1240(d))
Fundamental to any QRS is the
methodology used to calculate the
quality ratings for States’ managed care
plans. Under current regulations at
§ 438.334(b)(1) CMS must, after
consulting with interested parties and
providing public notice and opportunity
to comment, develop a methodology
that States must use in the MAC QRS
adopted by the State to calculate its
plans’ quality ratings, unless we
approve an alternative methodology as
part of an alternative MAC QRS in
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28195
accordance with proposed § 438.525.
During the extensive engagement with
States and other interested parties
described in section I.B.6.a. of this
proposed rule, we identified two main
themes to consider in the development
of a MAC QRS methodology: (1) States
are concerned about the burden
associated with data collection and
quality rating calculation, and (2)
beneficiaries desire transparent,
representative quality ratings. In
developing the MAC QRS methodology
that we are proposing here, we sought
to balance these two, often competing
preferences, while ensuring that quality
ratings remained comparable within and
among States. We also considered the
Interoperability and Patient Access for
Medicare Advantage Organization and
Medicaid Managed Care Plans, State
Medicaid Agencies, CHIP Agencies and
CHIP Managed Care Entities, Issuers of
Qualified Health Plans on the FederallyFacilitated Exchanges, and Health Care
Providers,147 (referred to as ‘‘CMS
Interoperability and Patient Access final
rule’’) published in May 2020. That rule
placed several requirements on State
Medicaid FFS programs as well as on
Medicaid managed care plans for the
implementation of application
programming interfaces to facilitate
sharing information between payers,
enrollees, and providers. Based on these
considerations, at § 438.515 we propose
requirements for collecting and using
data to calculate managed care quality
ratings for mandatory measures (that is,
the MAC QRS methodology which we
propose that States must use), unless we
have approved an alternative QRS. The
same requirements are proposed for
separate CHIP managed care plans
through a proposed cross-reference at
§ 457.1240(d).
Under current regulations at
§ 438.334(d), each year States would be
required to collect data from each
managed care plan with which they
contract and issue an annual quality
rating for each managed care plan based
on the data collected. We are proposing
to replace that policy with more specific
requirements in proposed new
§ 438.515(a) for States to collect and
validate data used by the State to
calculate and issue quality ratings for
147 https://www.govinfo.gov/content/pkg/FR2020-05-01/pdf/2020-05050.pdf Medicare and
Medicaid Programs; Patient Protection and
Affordable Care Act; Interoperability and Patient
Access for Medicare Advantage Organization and
Medicaid Managed Care Plans, State Medicaid
Agencies, CHIP Agencies and CHIP Managed Care
Entities, Issuers of Qualified Health Plans on the
Federally-Facilitated Exchanges, and Health Care
Providers. CMS–9115–F. Published in the Federal
Register on May 1, 2020 (85 FR 25510 through
25640).
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each mandatory measure on an annual
basis. First, we propose, at proposed
§ 438.515(a)(1) for Medicaid, and for
separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d)), that States must collect
the data necessary to calculate quality
ratings for mandatory measures from
their contracted managed care plans
and, as applicable and available without
undue burden, the State’s Medicaid feefor-service program and Medicare.
Specifically, we propose that data be
collected from managed care plans that
meet a minimum enrollment threshold
of 500 or more enrollees on July 1 of the
measurement year. This enrollment
threshold is the same as the enrollment
threshold for the QHP quality rating
system requirement at section 1311(c)(4)
of the Patient Protection and Affordable
Care Act.
We believe that requiring States to
calculate quality ratings for plans with
fewer than 500 enrollees would be
overly burdensome, as these plans may
have limited resources for collecting
and reporting data, and are more likely
than plans with higher enrollment to
have small denominator sizes that
would make it inappropriate to issue
and display quality ratings for some
measures due to privacy or validity
concerns. Further, through an analysis
of 2019 Transformed Medicaid
Statistical Information System (T–MSIS)
Analytic Files (which are researchoptimized files of T–MSIS data), we
determined that neither the number of
managed care plans nor the percentage
of beneficiaries reported in the MAC
QRS would be significantly reduced by
excluding plans with enrollment below
500. Thus, we believe the proposed
enrollment threshold maximizes
inclusion of plans and enrollees, while
also minimizing the burden of data
collection and reporting on smaller
plans. States would have the flexibility
to include plans with fewer than 500
enrollees at their discretion, and we
would encourage States to do so when
appropriate and feasible.
At § 438.515(a)(1)(ii) for Medicaid,
and for separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d), we propose that States
would also be required to collect
available data from the State’s Medicaid
fee-for-service (FFS) program, Medicare
(including Medicare Advantage plans),
or both if all necessary data cannot be
provided by the managed care plans for
the measures and collection of these
data does not impose an undue burden
on the State. For example, if a State
delivers behavioral health services
through a managed care program and all
other services through its FFS program,
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the State would need to collect both
managed care and FFS data to calculate
quality ratings for the managed care
plans participating in its behavioral
health managed care program for many
of our proposed behavioral health
mandatory measures. Similarly, if a
managed care plan provides services to
enrollees who are dually eligible for
Medicare and Medicaid services, it
would be necessary for the State to
collect data about services provided by
Medicare to such enrollees to calculate
quality ratings for some measures
included on the proposed mandatory
set. While we are proposing that States
must collect data from these other
sources as needed to calculate
mandatory measures if the data are
available for collection without undue
burden, we are not proposing that States
would calculate or assign quality ratings
to Medicaid FFS or Medicare plans.
We considered requiring States to
collect data only from their contracted
managed care plans and then only when
a plan is able to provide all data
necessary to calculate and issue a
quality rating for a given performance
measure, which is a common practice
among measure stewards. However, we
are concerned that there would be
instances where there is no single plan
from which a State could collect all data
necessary to calculate one or more of the
measures on our mandatory measure
list. For example, of the 18 measures on
our proposed mandatory measure set,
four require data from more than one
setting, including three of our proposed
behavioral health mandatory measures.
These four measures include Use of
First-Line Psychosocial Care for
Children and Adolescents on
Antipsychotics (APP), Initiation and
Engagement of Alcohol and Other Drug
Abuse or Dependence Treatment (IET),
Follow-Up After Hospitalization for
Mental Illness) (FUH), and Asthma
Medication Ratio (AMR). To calculate
the three behavioral health measures, it
is necessary to collect behavioral health
or substance use service data as well as
either pharmacy or physical health data.
When these services are covered by
separate plans or delivery systems, such
as where a State has chosen to split
Medicaid coverage of these services
between separate managed care
programs or use a combination of
managed care and FFS delivery systems,
these mandatory measures would be at
risk of going unreported. Similar issues
are raised for dually eligible individuals
who receive coverage through Medicare
and Medicaid. We note that Medicaid is
the single largest payer of mental health
services in the U.S., and behavioral
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health and substance use measures
would be at particular risk of going
unreported, as services provided in
these settings are commonly provided
through a separate managed care plan.
We believe that our proposal for States
to collect and use data from multiple
sources will mitigate the risk of
underreporting of mandatory measures,
particularly those measures assessing
behavioral health and substance use
services.
We believe our proposal is aligned
with ongoing efforts to expand access to
health plan data at both the State and
Federal level. For example, State data
collection required for measures in the
Child Core Set and behavioral health
measures in the Adult Core Set, which
will become mandatory effective for
calendar year 2024, requires States to
report measures using data from both
managed care and FFS programs as well
as Medicare data for dually eligible
beneficiaries. Many of these measures
overlap with the mandatory measures
proposed for the MAC QRS, which
means States will already be obligated
to collect Medicaid managed care and
FFS data and to obtain Medicare data
needed to calculate certain performance
measures. Thus, we believe that the
benefits of proposed § 438.515(a)(1)(ii)
outweigh the costs of any increased
burden on States.
Furthermore, there is an ongoing
effort at the Federal and State levels to
increase data availability and
interoperability, including State access
to managed care plan data. At the time
of this proposed rule, data available for
collection include encounter data
received from a State’s own Medicaid
managed care plans under § 438.242 and
data from FFS providers through claims
and other reporting. Given existing data
availability, we believe that the
collection of such data would rarely
result in an undue State burden. States
can also obtain Medicare Part A, B and
D data free of charge through the CMS
State Data Resource Center (SDRC).
Although Part C data are not available
publicly through the SDRC, States may
use their contracts with MA Dual
Eligible Special Needs Plans (D–SNPs),
which are required under § 422.107, to
obtain Medicare data about the dually
eligible individuals enrolled in those
plans. As a significant number of States
already obtain Part C data in this way,
we believe such data would be available
without undue burden in many cases,
particularly where a State has already
opted to obtain some Medicare Part C
data in this way.
We understand that making
contractual or systems changes to allow
a State to collect such data without
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causing an undue burden, such as a
substantial financial or resource
investment, may mean that a State
implements these changes over time,
and that this timeline may extend past
the implementation date proposed in
§ 438.505(a)(2). We intend the proposed
standard ‘‘without undue burden’’ to
facilitate a gradual implementation of
contract or system changes to collect the
necessary data. We also would be
available to provide technical assistance
to help States acquire and use available
data to calculate MAC QRS quality
ratings. We seek comment on the
proposed requirement that States collect
available data from multiple sources on
the mandatory measures. In addition,
we request comment on the type of
technical assistance that would be most
helpful in assisting States in obtaining
and using data from the sources
specified in the proposed regulation.
Once the necessary data are collected
to calculate quality ratings for each
mandatory measure, our proposal at
§ 438.515(a)(2) would require States to
ensure that all collected data are
validated. This aligns with similar
requirements in 45 CFR 156.1120(a)(2),
which requires QHP issuers to validate
data for the QHP QRS, and 42 CFR
422.162(c)(2), which requires MA
organizations to provide unbiased,
accurate and complete quality data to
CMS for the MA and Part D quality
rating system. Currently, § 438.320
defines validation for purposes of
subpart E of part 438 as the review of
information, data, and procedures to
determine the extent to which they are
accurate, reliable, free from bias, and in
accord with standards for data
collection and analysis. We are
proposing the same definition for
purposes of new subpart G at § 438.500.
States may use the current optional EQR
activity at § 438.358(c)(6) and
457.1250(a)—for which enhanced match
may be available for Medicaid EQRrelated activities performed for MCOs
per § 438.370(a)—to assist with the
calculation and validation of data used
to generate quality ratings for the MAC
QRS. Use of this optional activity may
help reduce burden on States.
We are proposing in § 438.515(a)(3)
that States use the validated data to
calculate performance rates for managed
care plans. Under this proposal, States
would calculate, for each mandatory
measure, a measure performance rate for
each managed care plan whose contract
includes a service or action being
assessed by the measure, as determined
by the State. Under this proposal, the
mandatory measures would be assigned
to the plan(s) based on whether the
plan’s contract covers the service or
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action being assessed by the measure, as
identified by the State. We believe this
would be straightforward for measures
assessing single services or actions, but,
as we noted previously in this section
of the proposed rule, some States choose
to deliver Medicaid services through
different managed care programs. In
these States, data necessary to calculate
a measure performance rate for a given
measure may be collected from two
managed care plans. However, a State
may determine that only one of these
services or actions for which data must
be collected is being assessed by the
measure. In such a case, the State must
identify, among those plans from which
the State collected data, the plans whose
contract includes the service of action
identified by the States as being
assessed by the measure, and calculate
and assign quality ratings accordingly.
For example, the Follow-Up After
Hospitalization (FUH) measure listed in
Table 2 requires data on two services:
hospitalization and mental health
services. In a State that offers behavioral
and physical health services through
separate managed care programs, the
State would need hospitalization data
from plans participating in the physical
health program and mental health
service data from the plans participating
in the behavioral health program to
calculate FUH performance rates.
Because data are collected from more
than one plan, our proposal would
require States to determine which
service or action is being assessed by the
measure. If a State determines that the
service or action being assessed by the
FUH measures is the provision of timely
follow-up of mental health services to
an enrollee following a hospitalization
for mental illness, the State would then
be required to identify all plans that are
contracted to provide the follow-up
mental health services assessed by the
FUH measure and assign each of those
plans a quality rating for the FUH
measure.
Lastly, our current regulation at
§ 438.334(d) requires States to issue an
annual quality rating (that is, a single
rating) to each managed care plan using
the Medicaid managed care quality
rating system (emphasis added).
However, based on feedback we
received from beneficiaries, we are
proposing to revise that current policy
and to require States to issue to each
managed care plan a quality rating for
each mandatory measure for which the
managed care plan is accountable. As
proposed at § 438.515(a)(4) for
Medicaid, and for separate CHIP by
cross-reference through a proposed
amendment at § 457.1240(d), States
would be required to issue quality
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ratings as measure performance rates
(that is, the individual percentage rates
calculated under § 438.515(a)(3)). For
example, a managed care plan that
furnishes behavioral health services
would likely be issued a measure
performance rate for each of the
proposed behavioral health mandatory
measures, depending on the availability
of data. We also considered requiring
States to calculate and display a
performance rating that reflects a
national baseline for each mandatory
measure, which would align with the
practice of States that currently publish
managed care quality measures using an
individual, percentage rating. However,
we chose not to propose this
requirement in this rulemaking. We seek
comment on our proposal to issue
individual performance rates and seek
additional input on our decision not to
require additional percentage ratings to
reflect a national baseline for each
mandatory measure.
The proposal to require that States
issue quality ratings for individual
quality measures is supported by the
user testing we conducted during our
engagement with interested parties.
Beneficiaries stated varying preferences
for the level of information that they
would like to have, with roughly half
preferring more detailed information, 40
percent preferring big picture
information, and 10 percent falling in
the middle. Many beneficiaries stated
interest in quality ratings for specific
measures that related to their individual
health care needs, especially those that
aligned with their understanding of
important health indicators identified
by trusted health care professionals,
such as blood A1c levels for people with
diabetes, demonstrating the value of
including individual measure quality
ratings.
Our user testing suggests that
displaying managed care plan quality
ratings both at the individual measure
and the domain level would be most
desirable to beneficiaries. This approach
would allow beneficiaries who prefer
big picture information to concisely
compare plans at the domain-level,
while beneficiaries who desire more
detailed information could drill down
into the domains to understand a plan’s
performance on the individual quality
measures from which the domain score
is derived. These findings are discussed
in additional detail in section I.B.6.g. of
this proposed rule. However, we did not
significantly test domain level quality
ratings and believe that additional
engagement with interested parties and
beneficiary testing would be necessary
before requiring States to calculate and
issue domain-level ratings. Therefore,
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we propose at § 438.515(c) for Medicaid,
and for separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d), that CMS will engage
with States, beneficiaries, and other
interested parties before proposing to
implement domain-level quality ratings
for managed care plans. Examples of
potential care domains include
behavioral health, chronic conditions,
infant and children, and preventive
care.
We believe that including domainlevel quality ratings in the MAC QRS, in
addition to measure-level quality
ratings, would align best with the
informational preferences expressed by
beneficiaries who participated in testing
of a MAC QRS prototype. We intend to
propose the care domains, methodology,
and website display requirements in
future rulemaking. In calculating
domain-level quality ratings, we are
considering requiring States to calculate
and assign quality ratings for a managed
care plan only in those domains that are
relevant to the managed care plan. For
instance, while most care domains are
likely to be relevant to an MCO, a care
domain that focuses on infants and
children is unlikely to be relevant to a
plan that provides long term services
and supports to dually eligible
individuals. We seek feedback on our
proposal to include individual percent
scores, intended approach to domainlevel ratings, and potential MAC QRS
care domains.
To ensure that services provided to all
Medicaid beneficiaries are reflected in
each managed care plan’s quality
ratings, we propose at § 438.515(b)(1)
that States must ensure that the quality
ratings issued under proposed
§ 438.515(a)(4) include data for all
beneficiaries who receive coverage from
the managed care plan for a service or
action for which data are required to
calculate the quality rating. This
includes beneficiaries who are dually
eligible for Medicare and Medicaid and
receive services through the Medicaid
managed care plan, subject to the
availability of data about the services
received by dually eligible individuals.
While we recognize that including
dually eligible beneficiaries in quality
ratings may require additional effort to
obtain and analyze Medicare utilization
data, especially where dually eligible
beneficiaries are not in programs that
integrate Medicare and Medicaid, we
believe it is important to ensure that
these beneficiaries can assess the quality
of care furnished by available Medicaid
plans for beneficiaries who also are
enrolled in Medicare. Furthermore,
including dually eligible individuals in
MAC QRS quality ratings would align
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with the Adult and Child Core Sets, as
some measures require both Medicaid
and Medicare data (see Core Set NPRM,
87 FR at 51317). Under proposed
§ 438.515(b)(1), only dually eligible
individuals who receive full Medicaid
benefits would be included in the MAC
QRS, because individuals whose
Medicaid eligibility is limited to
assistance with Medicare premiums
and/or cost sharing receive covered
services exclusively through Medicare.
We intend to provide additional
guidance on which beneficiaries must
be included in the quality ratings for
each MAC QRS mandatory measure in
the technical resource manual alongside
technical specifications from the
mandatory measure’s measure steward.
For separate CHIP, § 457.310(b)(2) does
not allow for concurrent coverage with
other health insurance, so our proposed
amendment to § 457.1240(d) excludes
dually eligible individuals from the
scope of the required CHIP managed
care quality rating.
In § 438.515(b)(2) for Medicaid, and
for separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d), we propose that States
would be required to calculate quality
ratings at the plan level by program.
While some States have one managed
care program through which they offer
all Medicaid services, most States cover
Medicaid services through multiple
programs that are defined by the
population served by the program and
the set of benefits covered by the
program. For example, a State may have
one program that covers behavioral
health services while a second program
covers physical health services. Other
States may choose to provide similar
services through different managed care
programs that serve different
populations. In these States, different
programs cover different services to
meet the needs of different
subpopulations of Medicaid
beneficiaries, such as pregnant
individuals, children in foster care, or
those with disabilities, chronic
conditions, or HIV/AIDS. In States with
multiple managed care programs,
managed care plans may choose which
programs they will participate in by
contracting with the State. Generally,
beneficiaries would then select from the
managed care plans participating in
each program for which the beneficiary
is determined eligible, subject to
requirements on access to multiple
managed care plans in § 438.52.
Under our proposals, States that offer
multiple managed care programs would
calculate plan level ratings for each
managed care plan participating in a
single managed care program using only
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the service data described in
§ 438.515(b)(1) of beneficiaries enrolled
in that managed care plan under that
managed care program. A managed care
plan that participates in multiple
managed care programs would receive a
distinct rating for each of these
programs. These ratings would be
produced using data only from those
beneficiaries enrolled in the managed
care plan under the specific managed
care program. That is, ratings would be
calculated at the plan level but with the
plan dividing up its enrolled population
based on the specific managed care
program(s) that the State has contracted
with the plan for coverage. As eligible
beneficiaries select from available
managed care plans within a program,
we believe that plan level quality ratings
for each program in which the plan
participates will best align with what
beneficiaries may expect to receive from
each managed care plan participating in
that program. This approach is
distinguishable from single plan level
ratings for all of the programs in which
the plan participates, which would be
calculated using all data from the plan
regardless of the managed care program.
We believe such ratings would not
provide useful information to potential
enrollees because such plan level
ratings would reflect the quality of
services provided to all beneficiaries
covered by the plan, regardless of the
program through which the beneficiary
receives services from the plan, and may
not reflect the performance that a
beneficiary could expect based on the
beneficiary’s enrollment options. The
proposed plan level ratings for each
managed care program would produce
quality ratings that are most
representative of the care beneficiaries
can expect to experience because each
rating would be calculated only from
data for beneficiaries enrolled in the
same managed care plan under the same
program. If a measure cannot be
reported for a plan due to low
denominator sizes, the plan would be
issued an appropriate ‘‘missing data’’
message for that measure as the quality
rating. We seek comment on how this
proposed policy would interact with our
proposed minimum enrollment
threshold, such as an analysis that
assesses the extent to which a State’s
smaller plans may report missing data
messages.
We considered the level at which
ratings are assigned in the MA and Part
D and QHP quality ratings systems as
part of developing our proposal for the
MAC QRS. In the MA and Part D quality
rating system, quality ratings for most
measures are assigned at the contract
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level, which consolidates data from all
plan benefit packages offered under the
contract to calculate a quality rating.
Under a contract-level reporting unit,
quality ratings would be calculated
based on data from all enrollees served
under a given contract between a State
and a managed care plan. However, we
do not believe that contract-level ratings
would be as useful to Medicaid
beneficiaries and would make it
difficult for States to assess the quality
of care provided to beneficiaries in
separate programs that are often
designed to improve the quality of care
for a particular subpopulation of
beneficiaries with unique care
considerations. In the QHP quality
rating system, quality ratings are
assigned at the product level (for
example, Exclusive Provider
Organization Plan (EPO), Health
Maintenance Organization (HMO), Point
of Service (POS), and Preferred Provider
Organization (PPO)). These products
typically provide coverage of a similar
set of comprehensive health care
services, but vary in terms of how
enrollees are able to access these
services and at what cost. If an issuer of
health care offered multiple products,
each separate product would receive its
own ratings. In Medicaid, product level
ratings could correlate with ratings
assigned at the PIHP, PAHP, or MCO
level.
Under our proposal at § 438.515(b)(2),
managed care plans that participate in
multiple managed care programs would
receive separate quality ratings under
each program. These separate quality
ratings would be calculated from data
for only those beneficiaries enrolled in
the managed care plan under a given
program. We believe that this approach
best balances the need for representative
ratings with the level of effort States
must employ to calculate quality ratings
for the MAC QRS, while also
accommodating the current way that
States structure their overall Medicaid
and CHIP program and the need for
comparable quality ratings both within
and among States. While our proposed
reporting unit would require the
calculation of more quality ratings than
those used by the MA and Part D or
QHP quality rating systems, we believe
that this additional work will also help
States monitor the quality of the
managed care programs that they have
developed to ensure provision of highquality, cost-efficient care to their
beneficiaries. We seek comment on our
proposal to use a program-level
reporting unit for the MAC QRS as well
as other recommendations for reporting
units that would result in quality ratings
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that are both representative and less
burdensome on States.
Finally, it is important to note that
States could receive an enhanced match
for assistance with quality ratings of
MCOs performed by an EQRO,
including the calculation and validation
of MCO data, under the external quality
review optional activity at
§ 438.358(c)(6), in accordance with
§ 438.370 and section 1903(a)(3)(C)(ii) of
the Act.
g. MAC QRS Website Display
(§§ 438.334(e), 438.520, 457.1240(d))
Current regulations at § 438.334(e),
which would be redesignated at
§ 438.520(a) of this proposed rule,
require States to prominently display
the quality rating issued for each MCO,
PIHP, or PAHP on the website required
under § 438.10(c)(3) in a manner that
complies with the standards in
§ 438.10(d). Our policies proposed at
§ 438.520 would establish new
requirements for the website display,
which were informed by extensive
consultation with Medicaid
beneficiaries and their caregivers and
iterative testing of a MAC QRS website
prototype. The consultation and testing
revealed that the presentation of quality
ratings greatly influences the usability
and utility of the MAC QRS as a tool to
assist beneficiaries in selecting a plan.
Providing information to beneficiaries
in a useable way is necessary for
compliance with section 1932(a)(5) of
the Act regarding provision of
information, including comparative
information on plan quality, to
beneficiaries when a State mandates
enrollment in an MCO. The same
standards apply under section 2103(f)(3)
of the Act to CHIP. To promote the
efficient and economical operation of
the Medicaid State Plan and CHIP, we
apply the same requirements for all
managed care programs through our
regulations. Our proposed requirements
for Medicaid managed care programs in
§ 438.520 would also be applicable to
separate CHIP under this proposal,
through a cross-reference in the CHIP
regulation at § 457.1240(d).
In our initial round of testing,
participants struggled to understand
how to use the MAC QRS prototype,
and often dismissed or skipped over the
quality ratings, noting that they did not
understand the ratings or how they
translated to member care. Subsequent
revisions of our MAC QRS prototype
focused on identifying how best to
present quality ratings to prospective
users in a way that supported
beneficiaries’ ability to understand and
incorporate quality ratings and use them
to inform their selection of a health
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plan. Based on our testing, it was clear
that to truly empower beneficiaries as
informed health care consumers, quality
ratings are best presented as one part of
a comprehensive website that efficiently
guides the user through the
considerations for identifying a quality
health plan. We also learned that to be
more useful, the website should address
factors commonly considered by
individuals in selecting a health plan,
which include information not
traditionally factored into health plan
quality ratings, such as what providers
are in the network and drug coverage.
Using this feedback, we designed,
tested, and refined the MAC QRS
display components proposed in this
rulemaking to align with the stated
preferences of our user-testing
participants.
The display components identified as
most critical are included in proposed
§ 438.520; these components fall into
three categories: (1) information to help
navigate and understand the content of
the MAC QRS website; (2) information
to allow users to identify available
managed care plans and features to
tailor display information; and (3)
features that allow beneficiaries to
compare managed care plans on
standardized information, including
plan performance, cost and coverage of
services and pharmaceuticals, and
provider network. Based on the
feedback we received during prototype
testing, we believe that these
components are critically important to
ensure quality rating information can be
readily understood by beneficiaries and
used in decision-making. We are
therefore proposing at § 438.520 that
States display a MAC QRS website that
includes: (1) clear information that is
understandable and usable for
navigating a MAC QRS website; (2)
interactive features that allows users to
tailor specific information, such as
formulary, provider directory, and
quality ratings based on their entered
data; (3) standardized information so
that users can compare managed care
programs and plans, based on our
identified information; (4) information
that promotes beneficiary understanding
of and trust in the displayed quality
ratings, such as data collection
timeframes and validation confirmation;
and (5) access to Medicaid and CHIP
enrollment and eligibility information,
either directly on the website or through
external resources.
Importantly, we understand from our
engagement with States and interested
parties that some display requirements
we believe align with the goals
discussed in section I.B.6.a. of this
proposed rule may require more
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technology-intensive implementation,
such as the interactive features that
allow users to tailor displayed
information. We are therefore proposing
to implement the proposed website
display requirements in two phases. The
first phase would be implemented by
the end of the fourth year following the
release of the final rule, as proposed at
§ 438.505(a)(2). In this phase, States
would develop the MAC QRS website,
display quality ratings, and would
ensure that users can access information
on plan providers, drug coverage, and
view quality ratings by sex, race,
ethnicity and dual eligibility status from
the MAC QRS website. For instance, in
lieu of an interactive search tool, the
State may simply hyperlink to each
managed care plan’s existing provider
directory and formulary to meet our
proposed requirements. This first phase
would accomplish the goal of having a
one-stop-shop for beneficiaries to access
the information we believe is key to
their decision-making, but would not
require States to develop the interactive
tools identified in our research as more
beneficial and usable by prospective
users. In the second phase, States would
be required to modify the website to
provide a more interactive user
experience with more information
readily available to users on the MAC
QRS website. This would entail
including or moving some of the
information required in other parts of 42
CFR part 438 to the MAC QRS website.
For example, users could tailor the
display of information to their needs
and search for plans that cover their
providers and medications without
leaving the MAC QRS website. We
discuss our proposal for phasing-in
more interactive features of the website
display in more detail later in this
section. We seek comment on which
requirements should be phased in as
well as how much time would be
needed.
Given the visual nature of the website
display, we are providing two sample
MAC QRS prototypes; a simple website
(Prototype A) that represents the
information we are considering to
require by the proposed implementation
date in § 438.505(a)(2) and another MAC
QRS prototype (Prototype B) that
represents an interactive website that
includes both the display features from
the first implementation phase and the
more technology-intensive features we
are considering phasing in. These
prototypes can be found at https://
www.medicaid.gov/medicaid/quality-ofcare/medicaid-managed-care-quality/
quality-rating-system/ and
are meant to show our overall vision for
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the progression of the website display.
In addition to the two prototypes, we
intend to release a MAC QRS design
guide following the final rule, which
will provide a comprehensive overview
of the results of our user testing that
States may reference in the design of
their MAC QRS website display. These
materials would also provide CMS’s
interpretation of the requirements of the
final rule as well as guidance on
potential best practices in complying
with the rule. We intend the design
guide to include several components,
including but not limited to: desirable
features and content that States can
implement at their discretion, plain
language descriptions of mandatory
measures, and display templates that
States would have the option to use in
the design of their MAC QRS. In the
following paragraphs we discuss the
proposed website display requirements
and the feedback that led to their
inclusion in the proposed website
display.
(1) Navigational and Orienting
Information (§§ 438.334(e), 438.520(a)(1)
and (5), 457.1240(d))
Throughout our engagement,
beneficiaries consistently stated the
expectation that State Medicaid website
and online plan selection processes
would be difficult to navigate, and many
users shared that they had previously
felt confused and overwhelmed during
the process of selecting a managed care
plan. When reviewing the initial MAC
QRS prototype, some beneficiaries
reported struggling to understand the
purpose of the prototype and how and
when the information could be useful.
In light of this feedback, we tested a
number of features to support users in
understanding and navigating potential
websites and found that beneficiaries
responded positively to live assistance
services (such as chat and telephone),
and pop-ups and other mechanisms of
displaying information to explain
content as participants navigated the
prototype.
We found that providing upfront clear
information about what the MAC QRS is
(a State-run, unbiased source of
information on managed care plans and
their performance) and is not (a sales
funnel for a particular managed care
plan) and what it can do (help compare
available managed care plans and their
quality and performance) and what it
cannot do (determine eligibility for
Medicaid and CHIP or enroll
beneficiaries in a health plan) allowed
participants to quickly determine the
purpose of the MAC QRS and whether
the information available would be a
useful tool for them when selecting a
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managed care plan. We also found that
some beneficiaries initially needed
additional background on relevant
programs such as Medicaid, CHIP, and
Medicare to understand if they were
eligible for, or enrolled in, a plan or
program with ratings or information
available through the MAC QRS. Once
the purpose of the MAC QRS was
established, beneficiaries positively
responded to features that clearly
conveyed how to use the information
available in the MAC QRS to select a
managed care plan in a simple, easy to
understand manner, such as providing
the steps to identifying, comparing, and
selecting a managed care plan. In our
testing prototype, users were wary about
entering personal information to help
identify and tailor the display of
available managed care plans, such as
zip code, age, sex, and health
conditions—information that can be
helpful in navigating a website designed
to help individuals select a plan.
However, when a clear explanation of
how their information would be used,
users became more comfortable
providing personal information.
Based on these findings from user
testing, we are proposing certain
navigational requirements for the MAC
QRS website display requirements in
proposed § 438.520(a)(1). Specifically,
we propose in § 438.520(a)(1)(i) that
States must provide users with
information necessary to understand
and navigate the MAC QRS display,
including a requirement to provide
users with information on the MAC QRS
purpose, relevant information on dual
eligibility and enrollment through
Medicare, Medicaid, and CHIP, and an
overview of how the MAC QRS website
can be used to select a managed care
plan. We propose in § 438.520(a)(1)(ii)
that States must provide information on
how to access the beneficiary support
system required under existing § 438.71
to answer questions related to the MAC
QRS (proposed at § 438.505(a)(3) and
described in section I.B.6.d. of this
proposed rule). Since beneficiary
support systems are not required for
separate CHIP, our proposed
amendment to § 457.1240(d) excludes
references to this requirement. We seek
comment on whether beneficiary
supports similar to those proposed for
Medicaid should be required for States
for separate CHIP in connection with
the MAC QRS information or on a
broader basis through future
rulemaking. Under proposed
§ 438.520(a)(1)(iii) for Medicaid, and for
separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d), States would be required
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to inform users of how any information
they provide would be used. Finally,
under proposed § 438.520(a)(5), States
would be required to provide users with
information or hyperlinks that direct
users to resources on how and where to
apply for Medicaid and enroll in a
Medicaid or CHIP plan. This
requirement ensures that users can
easily navigate to the next steps in the
plan selection process after reviewing
the MAC QRS website.
We believe that States can implement
these features by relying on existing
public information or expanding current
requirements. For instance, States are
required to have the beneficiary support
system at § 438.71 in place and can train
existing staff on the MAC QRS. Through
an environmental scan of State
Medicaid websites, we found that all
States currently have information
describing their Medicaid and CHIP
programs as well as programs available
to those dually eligible for Medicare and
Medicaid. In both phases of the website
display implementation, States may use
these existing resources to comply with
the requirements of proposed
§ 438.520(a)(1)(i) and (ii) either by
hyperlinking to these resources from the
MAC QRS website or incorporating
existing information into the MAC QRS
website display. Finally, as part of the
MAC QRS design guide, we intend to
provide plain language descriptions to
illustrate what we would interpret the
final rule to require; States may use
such examples on their websites to
provide an overview of how to use the
MAC QRS to select a quality managed
care plan.
(2) Tailoring of MAC QRS Display
Content (§§ 438.334(e), 438.520(a)(2)
and (a)(6), and 457.1240(d))
We also found that testing
participants responded positively to
features that allowed them to reduce the
number of plans displayed to only those
that met specific criteria, such as
geographic location and eligibility
requirements (for example, beneficiary
age), so long as their privacy concerns
were addressed by providing
information on how and why such data
would be used. Beneficiaries felt most
comfortable providing their age and
geographic location to identify health
plans and we believe that these data
points are likely sufficient to reduce the
number of plans available to
beneficiaries for comparison while also
minimizing burden on States.
Furthermore, dually eligible
participants responded positively to the
ability to easily identify those plans for
which they were eligible. Therefore, we
are proposing at § 438.520(a)(2)(i) for
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Medicaid, and for separate CHIP by
cross-reference through a proposed
amendment at § 457.1240(d), that each
State’s website must allow users to view
available plans for which the user may
be eligible based on users’ age,
geographic location, and dual eligibility
status, as well as other demographic
data identified by us in display
guidance. Under the proposed rule,
States would retain the flexibility to
allow users to use additional
information or eligibility criteria to
further narrow down available managed
care plans, such as searching by health
condition like pregnancy or diabetes. In
both phases of the website display
implementation, States may meet this
requirement by linking to a PDF that
clearly indicates plans available to a
beneficiary based on the identified
factors (see Prototype A at https://
www.medicaid.gov/medicaid/quality-ofcare/medicaid-managed-care-quality/
quality-rating-system/).
However, States may instead choose to
implement an interactive display that
allows the beneficiaries to input
information upfront, and then tailors
which managed care plans’ information
is displayed based on this information
(see Prototype B at https://
www.medicaid.gov/medicaid/quality-ofcare/medicaid-managed-care-quality/
quality-rating-system/). In
our environmental scan of State
Medicaid websites, we identified many
States that provide such a feature to
help beneficiaries identify plans
available to them. We believe this
requirement supports the MAC QRS
website being a one-stop-shop where
beneficiaries can select a plan based on
their eligibility information. We have
made the judgment that requiring the
development and use of the MAC QRS
website in this manner is necessary for
the proper and efficient operation of
State Medicaid plans, and accordingly
are proposing this requirement under
our authority in section 1902(a)(4) of the
Act, because this would support the
beneficiary enrollment (and
disenrollment) protections established
in section 1932(a)(4)(A) of the Act .
Based on our testing, the additional
context is necessary and appropriate for
beneficiaries to effectively use the
information on plan quality ratings
when choosing a managed care plan.
Further, providing this flexibility for
beneficiaries to choose how certain
comparative information is presented is
consistent with the requirement in
section 1932(a)(5)(C) of the Act (which
we have extended to information about
PIHPs and PAHPs as well as MCOs
using our authority in section 1902(a)(4)
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28201
of the Act) for States to provide
comparative information to beneficiaries
about Medicaid managed care plans.
Participants in our user testing also
prioritized confirming whether their
current provider or prescriptions would
be covered under a plan prior to
navigating to other details about the
plan. We therefore are proposing at
§ 438.520(a)(2)(ii) and (iii) for Medicaid,
and for separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d), to require States to
display provider directory and drug
coverage information for each managed
care plan in phase one of the website
display requirements. This information
is already required to be available from
managed care plans under existing
§ 438.10(h)(1) and (2) and § 438.10(i),
which set forth the general requirements
for provider directory and formulary
information that plans must make
available to beneficiaries. In the first
phase, States could satisfy the proposed
requirements by providing hyperlinks to
existing plan formularies and provider
directories required under § 438.10(h)
and (i) (See Prototype A); this capability
would be required by the general
implementation date proposed under
§ 438.505(a)(2).
As previously mentioned, user-testing
participants preferred an integrated
search feature that allowed them to
identify available plans that offered
coverage of specific prescription drugs
and providers, rather than being
directed via hyperlink to each managed
care plan’s website, which would
require them to conduct multiple
searches to identify the plans that cover
their prescriptions and providers. When
consulted, States generally were
supportive of the display requirements
we are proposing in § 438.520(a)(2), but
noted that a searchable formulary or
directory would be difficult to design
and implement by the implementation
date proposed in § 438.505(a)(2). Under
§ 431.60(a) of the May 2020 CMS
Interoperability and Patient Access final
rule,148 States must implement an
application programming interface (API)
that permits third-party retrieval of
certain data specified by CMS,
including information about covered
outpatient drugs and preferred drug list
information (§ 431.60(b)(4)) and
148 Medicare and Medicaid Programs; Patient
Protection and Affordable Care Act; Interoperability
and Patient Access for Medicare Advantage
Organization and Medicaid Managed Care Plans,
State Medicaid Agencies, CHIP Agencies and CHIP
Managed Care Entities, Issuers of Qualified Health
Plans on the Federally-Facilitated Exchanges, and
Health Care Providers. CMS–9115–F. (85 FR 25510).
Published in the Federal Register on May 1, 2020.
(available online at https://www.govinfo.gov/
content/pkg/FR-2020-05-01/pdf/2020-05050.pdf).
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provider directory information
(§ 431.70(b)). These requirements are
applied in Medicaid managed care to
MCOs, PIHP, and PAHPs under
§ 438.242(b)(5) and (6). We therefore
believe that burden on managed care
plans and States to provide the
interactive search tools proposed in
§ 438.520(a)(2) would be minimized
given that the data necessary to offer
such tools is the same data that plans
must make available through an API as
specified in § 438.242(b)(5) and (6) and
States could compile and leverage this
existing data to offer the search
functionality we are proposing.
However, we agree that States will need
additional time to implement dynamic,
interactive website display features.
Therefore, we are proposing, at
§ 438.520(a)(6)(i) and (ii) for Medicaid,
and for separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d), that States would be
given at least two additional years after
a State’s initial implementation of their
MAC QRS (that is, two additional years
after the date proposed at § 438.505(a)(2)
for initial implementation) to display
provider directory and drug coverage
information for each managed care plan
through an integrated, interactive search
feature that allows users to identify
plans that cover certain providers and
prescriptions (see Prototype B). We seek
comment on this phased-in approach
and a reasonable timeline for the second
phase. In addition, we seek comment on
the display requirements and technical
assistance needs.
In § 438.520(a)(6)(iii) and (iv), we
propose a second phase of
implementation for the stratification of
quality ratings, in which States would
implement an interactive display that
allows beneficiaries to view and filter
quality ratings for specific mandatory
measures identified by CMS by the
factors which would already be required
in phase one under proposed
§ 438.520(a)(2)(v) plus additional factors
identified by CMS including, but not
limited to, age, rural/urban status,
disability, and language spoken by the
enrollees who have received services
(see Prototype B). This proposal would
address feedback we received in testing
the MAC QRS prototype websites with
beneficiaries. We tested dynamic filters
that allowed participants to view quality
ratings representing services provided
only to plan beneficiaries that aligned
with participant-selected factors such as
race, sex, and age. This feature
increased participant positivity and
trust in the quality ratings displayed,
especially among those who raised
concerns about the uniformity of
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experience among beneficiaries. Similar
to our proposal to phase-in interactive
plan provider directory and formulary
tools, we are proposing to phase in the
interactive display of quality ratings
stratified by various demographic
factors. In § 438.520(a)(2)(v) for
Medicaid, and for separate CHIP by
cross-reference through a proposed
amendment at § 457.1240(d), we
therefore are proposing a first phase of
implementation for this information that
would require States to display quality
ratings for mandatory measures
stratified by factors including dual
eligibility status, race and ethnicity, and
sex. To reduce burden on States, we
would permit States to report, if
finalized, the same measurement and
stratification methodologies and
classifications as those proposed in the
Mandatory Medicaid and CHIP Core Set
Reporting proposed rule and the Access
proposed rule. Measuring and making
available performance reports on a
stratified basis will assist in identifying
health disparities. Driving
improvements in quality is a
cornerstone of the CMS approach to
advancing health equity and also align
with the CMS Strategic Priorities. In the
first phase of implementation, a State’s
website would need to provide access to
quality ratings that reflect the quality of
care furnished to all of a plan’s
enrollees, as well as quality ratings that
reflect the quality of care furnished to
these subpopulations of a plan’s
enrollees (see Prototype A). This
requirement is consistent with current
efforts among measure stewards and
other Federal reporting programs, such
as the Child and Adult Core Sets, to
stratify data to ensure that disparities in
health outcomes are identified and
addressed, not hidden (See Core Set
proposed rule, 87 FR 51313). We are
selecting these as our initial
stratification factors as we believe this
information is most likely to be
collected as compared to our other
proposed stratification factors.
Furthermore, many testing participants
shared their concern that health
outcomes and customer experience may
vary when stratified by race, ethnicity,
or sex. We also believe that those who
are dually eligible to receive Medicare
and full Medicaid benefits would find it
particularly useful to see quality ratings
that focus specifically on the experience
of such dually eligible beneficiaries. We
believe that such ratings would allow
beneficiaries who are dually eligible for
Medicare and Medicaid to best identify
a high-quality health plan, given the
unique access considerations among
this population. States would be
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required to display this information by
the general MAC QRS implementation
date proposed under § 438.505(a)(2). We
seek comment on the feasibility of the
proposed factors for stratifying quality
ratings by the initial implementation
date, and also whether certain
mandatory measures may be more
feasible to stratify by these factors than
others. We are proposing that this
interactive tool would be available no
earlier than two years after the general
MAC QRS implementation date. We
request comment on this proposal
including the timeline for
implementation, technical assistance
that may be necessary for States to
implement the proposed feature, and
the proposed factors by which such
quality ratings would be stratified.
(3) Plan Comparison Information
(§§ 438.334(e), 438.520(a)(3), and
457.1240(d))
Our prototype testing showed us
participants were often frustrated and
confused by the need to navigate
multiple websites to obtain health plan
information, such as out of pocket
expenses, plan coverage of benefits,
providers, and pharmaceuticals; and
health plan metrics such as average time
spent waiting for care, weekend and
evening hours, and appointment wait
times. When compiled into a
standardized display along with quality
ratings in our website prototype,
participants responded positively and
found the ability to compare plans on
out-of-pocket expenses and covered
benefits to be particularly useful. After
identifying available plans that aligned
with their needs and preferences on
these two variables, some participants
reflected that they would use quality
ratings as an additional way to narrow
down and filter their options. When
presented alongside quality ratings, this
information allowed beneficiaries to
better compare plans. Based on this
testing, we are proposing in
§ 438.520(a)(3) for Medicaid, and for
separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d), to require States to
display, for each managed care plan,
standardized information identified by
CMS that allows users to compare
available managed care plans and
programs, including the name, website,
and customer service telephone hot line
of each managed care plan; premium
and cost sharing information; a
summary of covered benefits; certain
metrics of managed care plan access and
performance; and whether the managed
care plan offers an integrated MedicareMedicaid plan. Under proposed
§ 438.520(a)(3)(iii) and (iv), States
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would be required to identify
comparative information about plans,
specifically differences in premiums,
cost-sharing, and benefits among
managed care plans, to help users
quickly identify where managed care
plans do and do not differ. We believe
that this information should be readily
available to States and providing
comparative information of this type is
consistent with the information
disclosure requirements in section
1932(a)(5) of the Act. These
requirements are illustrated in Prototype
A and B.
Under proposed § 438.520(a)(3)(v),
States would also be required to provide
on the QRS website certain metrics of
managed care plan performance that
States must make available to the public
under Part 438, subparts B and D
regulations, including certain data most
recently reported to CMS on each
managed care program under § 438.66(e)
(Medicaid only) and the results of secret
shopper survey proposed at § 438.68(f)
in this proposed rule. Proposed
paragraph (a)(3)(v) authorizes CMS to
specify the metrics that are required to
be displayed this way. States already
report information related to grievances,
appeals, availability and accessibility of
covered services under § 438.66(e) and
we believe that displaying some of this
information would be responsive to
input we received from our testing
participants and improve transparency
for beneficiaries without imposing
significant burden on States since the
information is already reported to us.
States could choose to integrate these
metrics into the display of MAC QRS
measures on the MAC QRS website or,
as illustrated in Prototypes A and B,
may choose to hyperlink to an existing
page with the identified information
from the MAC QRS web page. These
proposed requirements also support our
goal for the MAC QRS to be a one-stopshop where beneficiaries can access a
wide variety of information on plan
quality and performance in a userfriendly format to help inform their
decision making. We seek comment on
the inclusion of these metrics, and
whether we should consider phasing in
certain metrics first before others.
Lastly, at § 438.530(a)(3)(vi), we are
proposing to require States to indicate
when a managed care plan offers an
integrated Medicare-Medicaid plan or a
highly or fully integrated Medicare
Advantage D–SNP and to provide a link
to the integrated plan’s rating under the
MA and Part D quality rating system.
The definitions of fully integrated dual
eligible special needs plan and highly
integrated dual eligible special needs
plan are at § 422.2. We believe this is
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the simplest and most efficient way to
help dually eligible users understand
how to use the two quality ratings
together. Both Prototype A and B
illustrate this requirement through a
hyperlink to the integrated plan’s MA
and Part D quality rating. We seek
comment on these requirements,
including on our proposal to require
States to provide standardized
information that users may rely on to
compare managed care plans and
request feedback on the feasibility of
providing this information by the date
initial implementation date.
(4) Information on Quality Ratings
(§§ 438.334(e), 438.520(a)(4) and (c), and
457.1240(d))
Our user testing found that
participants were initially skeptical of
data provided in the MAC QRS, stating
confusion regarding the source of the
data used and mistrust in the ratings
generated because they were uncertain
how they were derived. Additionally,
some participants stated that they did
not trust information from the health
plans. In an effort to improve user trust
through data transparency, we tested
providing clear and comprehensive
information on displayed quality ratings
and identified three types of
information that together resulted in
increased participant trust of the quality
ratings. These include descriptions of
the quality ratings in plain language,
how recent the data displayed are, and
how the data were confirmed to be
accurate. Based on this user feedback, in
§ 438.520(a)(4)(i) for Medicaid, and for
separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d), we propose that States
would provide plain language
descriptions of the importance and
impact of each quality measure. We
found that a simple explanation of what
a quality measure is assessing, as well
as how the measure relates to a
beneficiary’s health and well-being,
were most helpful to users in
understanding displayed quality ratings.
A simple explanation would satisfy the
proposed requirement. Both Prototype A
and B include example explanations for
our proposed mandatory measures, and
we intend to include a sample
explanation of the quality ratings for
each final mandatory measure in the
design guide discussed in section
I.B.6.g. of this proposed rule, which
States may choose to use.
Users responded positively to
information that showed when data
were collected and whether data were
validated. They appreciated knowing
that an external, neutral organization
calculated the measures, noting that
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28203
they would not trust the measures if
they were calculated solely by the
managed care plan. In § 438.520(a)(4)(ii)
for Medicaid, and for separate CHIP by
cross-reference through a proposed
amendment at § 457.1240(d), we
propose that States be required to
indicate the measurement period during
which data were produced to calculate
the displayed quality ratings. In
§ 438.520(a)(4)(iii) for Medicaid, and for
separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d), we propose that States
must provide on the MAC QRS website
when, how, and by whom quality
ratings have been validated. This
information would be provided in plain
language and convey the role of parties
(other than the rated plans) in validating
data used to calculate the quality
ratings, which will promote
transparency and trustworthiness in the
data. We note that States may use the
External Quality Review optional
activity described at § 438.358(c)(6) for
EQRO assistance with quality ratings
and link to the validated data included
in the EQR technical reports. We seek
comment on the display requirement
proposed in § 438.520(a)(4) and request
feedback on the feasibility of
implementing these requirements by the
initial implementation date proposed
at§ 438.505(a)(2).
Finally, we believe that user
preferences for how information should
be displayed may change over time as
the available data and the technology
that enables website display of available
data evolves. To ensure that the MAC
QRS website continues to be a useful
tool, we intend to periodically engage in
additional consultations with MAC QRS
users as part of a continuous
improvement approach. We are
proposing in § 438.520(c) for Medicaid,
and for separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d), that CMS periodically
consult with interested parties,
including MAC QRS users such as
Medicaid and CHIP beneficiaries and
their caregivers, to maintain and update
the website display requirements for the
information required in proposed
§ 438.520(a). These consultations may
result in proposed changes through
rulemaking that add to or refine existing
requirements or remove existing
requirements that beneficiaries no
longer find useful.
(5) Display of additional Measures Not
on the Mandatory Measure Set
(§§ 438.334(e), 438.520(b), and
457.1240(d))
Under our proposal at § 438.510(a),
States would have the option to display
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additional measures that are not
included in the mandatory measure set
if the two requirements set forth in
proposed § 438.520(b)(1) and (2) are
met. The same standards would apply to
separate CHIP as proposed in
§ 457.1240(d) by cross-referencing part
438, subpart G.
First, we are proposing, in
§ 438.520(b)(1) to require States to
obtain input from prospective MAC
QRS users, including beneficiaries, their
caregivers, and, if the State enrolls
American Indians/Alaska Natives in
managed care, consult with Tribes and
Tribal Organizations in accordance with
the State’s Tribal consultation policy. In
this proposed rule, we have extensively
noted the importance of the prospective
user testing we engaged in and the
extent to which this feedback directed
our design of the MAC QRS framework
and selection of the preliminary
mandatory measure set. Just as
beneficiary participation was, and will
continue to be, critical in our design of
the MAC QRS, we believe beneficiary
participation is critical in the
identification of any additional
measures included in a State’s MAC
QRS. States could meet this requirement
by ensuring that beneficiary members of
the MCAC are present when obtaining
input from the State’s MCAC, or may
engage in direct beneficiary interviews,
focus groups, or prototype testing.
Second, we are also proposing at
§ 438.520(b)(2) that States must
document the input received from
prospective MAC QRS users on such
additional measures, the modifications
made to the proposed additional
measures in response to the input, and
rationale for not accepting input. We are
also proposing this documentation to be
reported as part of the MAC QRS annual
report proposed under § 438.535(a)(3).
For States that currently publish a QRSlike website, measures that are not in
the mandatory measure set would be
considered additional measures and
would be subject to this process prior to
display. If a State obtained user input
for the additional measure prior to
displaying the measure on its current
website, the State may use this input to
meet this requirement.
h. Alternative Quality Rating System
(§§ 438.334(c), 438.525, and
457.1240(d))
Current regulations at § 438.334(c)
allow States, with CMS approval, to
implement an alternative managed care
quality system (alternative QRS) that
uses different quality measures or
applies a different methodology if the
conditions set forth in § 438.334(c)(1)(i)
through (iii) are met, including that the
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measure or methodology must be
substantially comparable to the
measures and methodology established
by CMS under the MAC QRS
framework. Based on feedback we
received during our engagement with
States and other interested parties, we
are proposing to redesignate
§ 438.334(c) at § 438.525 for Medicaid,
and for separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d), and to modify the current
policy by narrowing the changes
(compared to the MAC QRS framework
described in proposed § 438.515) that
would require our approval. We are also
proposing to apply the same
requirements for both Medicaid
managed care programs and separate
CHIP by revising § 457.1240(d) to
require States to comply with § 438.525.
First, we are proposing to remove the
language in current § 438.334(c)(1) that
includes the use of ‘‘different
performance measures’’ being subject to
our review and approval as part of an
alternative QRS. Current regulations at
§ 438.334(c)(1) require States to submit
for our review and approval an
alternative QRS request to include
measures different than those included
in the mandatory measure set identified
by CMS. We believe requiring States to
obtain our approval to include measures
not required by us creates unnecessary
administrative burden for both States
and CMS. Under the proposed
regulation, instead of requiring approval
of different measures, we are proposing
that States would have the flexibility to
add measures that are not mandatory
measures without prior approval from
CMS.
We highlight here that the measure
specifications established by measure
stewards for mandatory measures are
not considered part of the methodology
described in proposed § 438.515 and are
therefore not subject to § 438.525.
Modifications to these specifications
that are approved by the measure
steward do not require a State to
undergo any part of the alternative QRS
process described in this section for the
State to use those measure steward
approved modifications to produce a
rating for a mandatory measure.
However, we would consider quality
ratings for mandatory measures
identified by CMS under § 438.510(a)
that are calculated using specifications
not approved by a measure steward to
be a different measure. We believe that
this policy provides flexibility to States
while ensuring that the results on the
mandatory measures remain comparable
among States.
Second, we are proposing to further
define the criteria and process for
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determining if an alternative QRS
system is substantially comparable to
the MAC QRS methodology described in
proposed § 438.515. The current
regulations at § 438.334(c)(4) provide
that we will issue guidance on the
criteria and process for determining if
an alternative QRS meets the substantial
comparability standard in current
§ 438.334(c)(1)(ii), redesignated at
§ 438.525(a)(2). We are proposing to
eliminate § 438.334(c)(4) and
redesignate as proposed
§ 438.525(c)(2)(i) through (iii) and
specify in proposed § 438.525(c)(2)(iv)
that States are responsible for
submitting documents and evidence
that demonstrates compliance with the
substantial comparability standards. We
believe that eliminating § 438.334(c)(4)
is appropriate as this rulemaking
provides an opportunity for States and
other interested parties to submit
comments on how CMS should evaluate
alternative quality rating systems for
substantial comparability.
In the future, we intend to issue
instructions on the procedures and the
dates by which States must submit an
alternative QRS request to meet the
implementation date specified in
proposed § 438.505(a)(2). For requests or
modifications made after
implementation of the MAC QRS, we
are considering accepting rolling
requests instead of specifying certain
dates or times of year when we will
accept alternative QRS requests or
modifications. We believe this may be
necessary given that States may have
different contract cycles with managed
care plans. We solicit comment on these
different approaches.
Current § 438.334(c)(2) describes the
information that States would submit to
CMS as part of their request to
implement an alternative QRS. We are
proposing to redesignate § 438.334(c)(2),
with revisions, at § 438.525(c)(2)(iv) to
allow States to provide additional
supporting documents and evidence
that they believe demonstrates that a
proposed alternative QRS would yield
information regarding managed care
plan performance that is substantially
comparable to that yielded by the MAC
QRS methodology described in
§ 438.515. Examples of such additional
supporting documents could include a
summary of the results of a quantitative
or qualitative analysis of why the
proposed alternative methodology is
substantially comparable or calculations
of mandatory measures with the
alternative methodology and with the
methodology required under § 438.515.
We seek comment on these proposals,
in particular, the described process and
documentation for assessing whether a
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proposed alternative QRS framework is
substantially comparable, by when
States would need alternative QRS
guidance, and by when States would
need to receive approval of an
alternative QRS request to implement
the alternative by the implementation
date specified in proposed
§ 438.505(a)(2).
i. Annual Technical Resource Manual
(§§ 438.334, 438.530, and 457.1240(d))
We propose at § 438.530(a) for
Medicaid, and for separate CHIP by
cross-reference through a proposed
amendment at § 457.1240(d), that CMS
will develop and update annually a
Medicaid managed care quality rating
system technical resource manual no
later than August 1, 2025, and update it
annually thereafter. Providing clear and
detailed information for reporting on
MAC QRS measures not only supports
States in implementing their MAC QRS
but is also essential for consistent
reporting and comparable quality
ratings across States and managed care
plans. This manual would include
information needed by States and
managed care plans to calculate and
issue quality ratings for all mandatory
measures that States would be required
to report under this proposed rule. This
includes the mandatory measure set, the
measure steward technical
specifications for those measures, and
information on applying our proposed
methodology requirements to the
calculation of quality ratings for
mandatory measures. Under our
proposal, we would publish an initial
technical resource manual following the
final rule, and would update the manual
annually thereafter to maintain its
relevance. We considered releasing the
technical resource manual less
frequently than annually, but we do not
believe this manual could be properly
maintained unless it is updated
annually due to the inclusion of updates
to the technical specifications for the
mandatory measures.
Proposed § 438.530(a) identifies the
components of the technical resource
manual to be issued by CMS. As
described in § 438.530(a)(1), we propose
to use the technical resource manual to
identify the mandatory measures as well
as any measures newly added or
removed from the previous year’s
mandatory measure set. We intend for
the first technical resource manual to
include details on the initial MAC QRS
mandatory measure set that will be
finalized after consideration of the
public comments received in response
to this proposed rule.
These content requirements for the
technical resource manual proposed at
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new § 438.530(a)(1) through (3) include
the following:
• The mandatory measure set so
States know what they are required to
report.
• The specific MAC QRS measures
newly added to or removed from the
prior year’s mandatory set as well as a
summary of the engagement and public
comments received during the
engagement process in § 438.510(b) used
for the most recent modifications to the
mandatory measure set. To provide a
complete picture of any changes being
made to the MAC QRS measures, we
propose this summary to include a
discussion of the feedback and
recommendations received, the final
modifications and timeline for
implementation, and the rationale for
recommendations or feedback not
accepted.
• The subset of mandatory measures
that must be stratified by race, ethnicity,
sex, age, rural/urban status, disability,
language, or such other factors as may
be specified by CMS in the annual
technical resource manual as required
under § 438.520(a)(2)(v) and (a)(6)(iii).
We discuss the rationale for inclusion of
stratifiers in section I.B.6.g.2. of this
proposed rule.
• How to use the methodology
described in § 438.515 to calculate
quality ratings for managed care plans.
We seek comment on which topics
States and health plans would like
technical assistance or additional
guidance to ensure successful
implementation of the rating system.
• Technical specifications for
mandatory measures produced by
measures stewards as part of the
proposed annual technical resource
manual. We believe this information
would assist States and health plans in
the calculation of quality ratings for
mandatory measures and aligns with the
practices of the Adult and Child Core
Set and the MA and Part D and QHP
quality rating systems.
Lastly, at § 438.530(b) for Medicaid,
and for separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d), we are proposing the
general rule that CMS take into account
stratification guidance issued by the
measure steward and other CMS
reporting programs when identifying
which measures, and by which factors,
States must stratify mandatory
measures. Under this proposal, we plan
to implement a phased-in approach for
specifying the mandatory measures for
which data must be stratified and the
factors by which such data must be
stratified. We intend to align with the
stratification schedule which is
proposed in § 437.10(d) of the
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Mandatory Medicaid and CHIP Core Set
Reporting Proposed Rule (see 87 FR
51327). We believe this alignment with
the Core Set stratification would
minimize State and health plan burden
to report stratified measures. For any
MAC QRS measures that are not Core
Set measures, we would consider, and
align where appropriate, with the
stratification policies for the associated
measure steward or other CMS reporting
programs. Additional information
regarding MAC QRS stratification
requirements are proposed in section
I.B.6.g.2. of this proposed rule.
Based on feedback we received
through listening sessions with
interested parties, we are considering
releasing an updated technical resource
manual at least five months prior to the
measurement period for which the
technical resource manual will apply.
This is in alignment with the proposed
date for the first technical resource
manual of August 1, 2025 for a 2026
measurement year, and would ensure
that States have enough time to
implement any necessary changes
before the measurement period and, if
necessary, submit and receive approval
for an alternative QRS request. In our
listening sessions, interested parties
noted that this timeline would align
with those used by other measure
stewards (for example, NCQA for HEDIS
measures) and would ensure that States
and managed care plans are able to
identify and make necessary
contractual, systems, and data collection
changes to facilitate additional data
collection required for the upcoming
measurement period. We seek comment
on whether this timing is appropriate
for States to implement any changes
included in the reporting and technical
guidance for the initial measurement
year as well as subsequent measurement
years.
j. Reporting (§§ 438.334, 438.535, and
457.1240(d))
We are proposing requirements at
§ 438.535 for States to submit to CMS,
upon request, information on their MAC
QRS to support our oversight of
Medicaid and CHIP and compliance
with MAC QRS requirements, to ensure
beneficiaries can meaningfully compare
ratings between plans, and to help us
monitor trends in additional measures
and use of permissible modifications to
measure specifications used among
States, which could inform future
additions to the mandatory measures
and modifications of our methodology.
We are proposing any request for
reporting by States would be no more
frequently than annually. We are
proposing the report would include the
following components:
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• A list of all measures included in
the State’s MAC QRS, including a list of
the mandatory measures reported and
any additional measures a State has
chosen to display in their MAC QRS to
inform updates to the measures list;
• An attestation that displayed
quality ratings for all mandatory
measures were calculated and issued in
compliance with § 438.515, and a
description of the methodology used to
calculate any additional measures when
it deviates from the methodology
proposed in § 438.515;
• If a State chooses to display
additional quality measures, a
description of and the required
documentation for the process required
under § 438.520(b);
• The date on which the State
publishes or updates their quality
ratings for the State’s managed care
plans;
• The link to the State’s MAC QRS
website to enable CMS to ensure the
MAC QRS ratings are current; and
• The use of any technical
specification adjustments to MAC QRS
mandatory measures, which are outside
the measure steward’s allowable
adjustment for the mandatory measure,
but that the measure steward has
approved for use by the State. As
discussed in section I.B.6.f. of this
proposed rule, we do not consider
measure steward technical
specifications to be part of the MAC
QRS rating methodology, but they are
part of the measures. Therefore, we do
not require States to submit such
adjustments to us for approval as an
alternative QRS and believe State
reporting is more appropriate to better
understand if such adjustments impact
plan-to-plan comparability or
comparability within and among States.
• A summary of each alternative QRS
approved by CMS, including the
effective dates (the time period during
which the alternative QRS was, has
been, or will be applied by the State) for
each approved alternative QRS.
We propose these reporting
requirements at new § 438.535(a)(1)
through (7) for Medicaid, and for
separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d). We propose in
§ 438.535(a) the report will be ‘‘in a
form and manner determined by CMS’’
because we intend to establish an online
portal that States could access to easily
submit this information to us. At
§ 438.535(b) for Medicaid, and for
separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d) we propose that States
would be given a minimum of 90 days’
notice to provide such a report. We seek
comment on whether States prefer one
annual reporting date or a date that is
relative to their MAC QRS updates.
k. Technical Changes (§§ 438.334, 438
Subpart G, 438.358, and 457.1240(d))
We are proposing several technical
changes to conform our regulations with
other parts of our proposed rule, which
include:
• Redesignating the regulations under
current § 438.334(a) to 42 CFR part 438,
subpart G, § 438.505;
• In current § 438.358(c)(6), changing
the reference for this EQR optional
activity from § 438.334 to part 438,
subpart G to align with the proposed
redesignating of § 438.334;
• In current § 438.334(a)(1),
redesignated to § 438.505(a)(1)(i),
changing the ‘‘Medicaid managed care
quality rating system developed by CMS
in accordance with paragraph (b) of this
section’’ to ‘‘QRS framework’’ to align
with the proposed definition of QRS
framework in new § 438.500;
• In current § 438.334(a)(2),
redesignated to § 438.505(a)(2)(ii),
changing ‘‘in accordance with paragraph
(c) of this section’’ to ‘‘in accordance
with § 438.525 of this subpart’’ to align
with the proposed alternative QRS
requirements in new § 438.525;
• Modifying current § 438.334(a)(3),
redesignated to § 438.505(a)(2), to use
the term ‘‘the final rule’’ instead of ‘‘a
final notice’’ to refer to the proposed
rules herein, if finalized;
• Modifying current § 438.334(c)(1),
redesignated to § 438.525(a), by
replacing ‘‘different methodology’’ with
‘‘alternative methodology’’ to better
align with the proposed terminology
used in the new proposed § 438.525);
• In current § 438.334(b)(1),
redesignated to § 438.505(c), replacing
‘‘related CMS quality rating
approaches’’ with ‘‘similar CMS quality
measurement and rating initiatives’’ to
better describe how we are aligning the
QRS framework;
• Redesignating current
§ 438.334(c)(3)(i) to § 438.525(c)(2)(i)
and modifying by removing ‘‘alternative
quality rating system framework,
including the quality measures’’ to align
with our proposal under new § 438.525;
Unless otherwise noted, these
technical changes are equally proposed
for separate CHIP by cross-reference
through a proposed amendment at
§ 457.1240(d).
II. Collection of Information
Requirements
Under the Paperwork Reduction Act
of 1995 (PRA) (44 U.S.C. 3501 et seq.),
we are required to provide 60-day notice
in the Federal Register and solicit
public comment before a collection of
information requirement is submitted to
the Office of Management and Budget
(OMB) for review and approval. For the
purpose of the PRA and this section of
the preamble, ‘‘collection of
information’’ is defined under 5 CFR
1320.3 of the PRA’s implementing
regulations. To fairly evaluate whether a
collection of information should be
approved by OMB, section 3506(c)(2)(A)
of the PRA requires that we solicit
comment on the following issues:
• The need for the information
collection and its usefulness in carrying
out the proper functions of our agency.
• The accuracy of our estimate of the
information collection burden.
• The quality, utility, and clarity of
the information to be collected.
• Recommendations to minimize the
information collection burden on the
affected public, including automated
collection techniques.
We are soliciting public comment on
each of these issues for the following
sections of this document that contain
information collection requirements.
Comments, if received, will be
responded to within the subsequent
final rule.
A. Wage Estimates
To derive average costs, we used data
from the U.S. Bureau of Labor Statistics’
May 2021 National Occupational
Employment and Wage Estimates for all
salary estimates (https://www.bls.gov/
oes/current/oes_nat.htm). Table 3
presents BLS’ mean hourly wage, our
estimated cost of fringe benefits and
overhead (calculated at 100 percent of
salary), and our adjusted hourly wage.
TABLE 3—NATIONAL OCCUPATIONAL EMPLOYMENT AND WAGE ESTIMATES
Occupation
code
Occupation title
All Occupations ................................................................................................
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Mean hourly
wage
($/hr)
00–0000
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Fringe
benefits and
overhead
($/hr)
n/a
Adjusted
hourly wage
($/hr)
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TABLE 3—NATIONAL OCCUPATIONAL EMPLOYMENT AND WAGE ESTIMATES—Continued
Occupation
code
Occupation title
Accountant .......................................................................................................
Actuary .............................................................................................................
Business Operations Specialist, All Other .......................................................
Computer Programmer ....................................................................................
Customer Service Rep ....................................................................................
Database Administrator ...................................................................................
General and Operations Manager ...................................................................
Medical Records Specialist .............................................................................
Office Clerk, General .......................................................................................
Statistician ........................................................................................................
Registered Nurse .............................................................................................
Web Developer ................................................................................................
States and the Private Sector: As
indicated, we are adjusting our
employee hourly wage estimates by a
factor of 100 percent. This is necessarily
a rough adjustment, both because fringe
benefits and overhead costs vary
significantly from employer to
employer, and because methods of
estimating these costs vary widely from
study to study. Nonetheless, we believe
that doubling the hourly wage to
estimate total cost is a reasonably
accurate estimation method.
Beneficiaries: To derive average costs
for beneficiaries we believe that the
burden will be addressed under All
Occupations (BLS occupation code 00–
0000) at $28.01/hr. Unlike our State and
private sector wage adjustments, we are
not adjusting beneficiary wages for
fringe benefits and overhead since the
individuals’ activities would occur
outside the scope of their employment.
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B. Proposed Information Collection
Requirements (ICRs)
To estimate the burden for the
requirements in part 438, we utilized
State submitted data by States for
enrollment in managed care plans for
CY 2020. The enrollment data reflected
58,521,930 enrollees in MCOs,
37,692,501 enrollees in PIHPs or
PAHPs, and 6,089,423 enrollees in
PCCMs, for a total of 67,836,622
Medicaid managed care enrollees. This
includes duplicative counts when
enrollees are enrolled in multiple
managed care plans concurrently. These
data also showed 43 States that contract
with 467 MCOs, 11 States that contract
with 162 PIHPs or PAHPs, 19 States that
contract with 21 non-emergency
transportation PAHPs, and 13 States
with 26 PCCM or PCCM entities. The
estimates below reflect deduplicated
State counts as data permitted.
To estimate the burden for these
requirements in part 457, we utilized
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13–2011
15–2011
13–1199
15–1251
43–4051
15–1242
11–1021
29–2072
43–9061
15–2041
29–1141
15–1245
State submitted data for enrollment in
managed care plans for CY 2017. The
enrollment data reflected 4,580,786
Medicaid expansion CHIP and
2,593,827 separate CHIP managed care
enrollees. These data also showed that
32 States use managed care entities for
CHIP enrollment contracting with 199
MCOs, PIHPs, and PAHPs, as well as 17
PCCMs.
1. ICRs Regarding Standard Contract
Requirements (§ 438.3 and 457.1203)
The following proposed changes to
§ 438.3 will be submitted to OMB for
review under control number 0938–TBD
(CMS–10856). At this time the OMB
control number has not been
determined, but it will be assigned by
OMB upon their clearance of our
proposed collection of information
request. The control number’s
expiration date will be issued by OMB
upon their approval of our final rule’s
collection of information request. The
following proposed changes to
§ 457.1203 will be submitted to OMB for
review under control number 0938–
1282 (CMS–10554).
The proposed amendments to
§§ 438.3(i) and 457.1203(f) would
require that MCOs, PIHPs, and PAHPs
report provider incentive payments
based on standard metrics for provider
performance. The proposed
amendments to § 438.8(e)(2) would
define the provider incentive payments
that could be included in the MLR
calculation; however, the administrative
burden for these changes is attributable
to the managed care contracting process,
so we are attributing these costs to the
contracting requirements in § 438.3(i).
Approximately half (or 315 Medicaid
contracts and 100 CHIP contracts) of all
MCO, PIHP, and PAHP contracts would
require modification to reflect these
changes. For the contract modifications,
we estimate it would take 2 hours at
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Mean hourly
wage
($/hr)
40.37
60.24
38.64
54.68
18.79
49.25
55.41
23.23
18.98
47.81
39.78
39.09
Fringe
benefits and
overhead
($/hr)
40.37
60.24
38.64
54.68
18.79
49.25
55.41
23.23
18.98
47.81
39.78
39.09
Adjusted
hourly wage
($/hr)
80.74
120.48
77.28
109.36
37.58
98.50
110.82
46.46
37.96
96.62
79.56
78.18
$77.28/hr for a business operations
specialist and 1 hour at $110.82/hr for
a general operations manager. In
aggregate for Medicaid for § 438.3(i), we
estimate a one-time State burden of 945
hours (315 contracts × 3 hr) at a cost of
$83,595 [315 contracts × ((2 hr × $77.28/
hr) + (1 hr × $110.82/hr))]. As this
would be a one-time requirement, we
annualize our time and cost estimates to
315 hours and $9,288. The
annualization divides our estimates by
three (3) years to reflect OMB’s likely
approval period. We are annualizing the
one-time burden estimates since we do
not anticipate any additional burden
after the 3-year approval period expires.
In aggregate for CHIP for § 457.1203(f)
we estimate a one-time State burden of
300 hours (100 contracts × 3 hr) at a cost
of $26,538 [100 contracts × ((2 hr ×
$77.28/hr) + (1 hr × $110.82/hr))]. As
this would be a one-time requirement,
we annualize our time and cost
estimates to 66 hours and $8,819. The
annualization divides our estimates by
three (3) years to reflect OMB’s likely
approval period. We are annualizing the
one-time burden estimates since we do
not anticipate any additional burden
after the 3-year approval period expires.
To report provider incentive payment
based on standard metrics, MCOs, PIHP,
and PAHPs would need to select
standard metrics, develop appropriate
payment arrangements, and then modify
the affected providers’ contracts. We
estimate it would take 120 hours
consisting of: 80 hours × $77.28/hr for
a business operations specialist and 40
hours × $110.82/hr for a general and
operations manager. In aggregate for
Medicaid for § 438.3(i), we estimate a
one-time private sector burden of 37,800
hours (315 contracts × 120 hr) at a cost
of $3,343,788 [315 contracts × ((80 hr ×
$77.28/hr) + (40 hr × $110.82/hr))]. As
this would be a one-time requirement,
we annualize our time and cost
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estimates to 12,600 hours and
$1,114,596. The annualization divides
our estimates by three (3) years to reflect
OMB’s likely approval period. We are
annualizing the one-time burden
estimates since we do not anticipate any
additional burden after the 3-year
approval period expires.
In aggregate for CHIP for § 457.1203(f)
we estimate a one-time private sector
burden of 12,000 hours (100 contracts ×
120 hr) at a cost of $1,061,520 [100
contracts × ((80 hr × $77.28/hr) + (40 hr
× $110.82/hr))].
To do the annual reconciliations
needed to make the incentive payments
and include the expenditures in their
annual report required by 438.8(k), we
estimate MCOs, PIHPs, and PAHPs
would take 1 hour at $77.28/hr for a
business operations specialist. In
aggregate for Medicaid we estimate an
annual private sector burden of 315
hours (315 contracts × 1 hr) at a cost of
$24,343 (315 contracts × 1 hr × $77.28/
hr).
In aggregate for CHIP, we estimate an
annual private sector burden of 100
hours (100 contracts × 1 hr) and $7,728
(100 contracts × 1 hr × $77.28/hr).
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2. ICRs Regarding Special Contract
Provisions Related to Payment (§ 438.6)
The following proposed changes will
be submitted to OMB for review under
control number 0938–TBD (CMS–
10856). At this time the OMB control
number has not been determined, but it
will be assigned by OMB upon their
clearance of our proposed collection of
information request. The control
number’s expiration date will be issued
by OMB upon their approval of our final
rule’s collection of information request.
The proposed amendments to
§ 438.6(c)(2) would require all SDP
expenditures under paragraphs (c)(1)(i)
and (ii) and (c)(1)(iii)(C) through (E)
(that is, the SDPs that require prior
written approval under this proposed
rule) must be submitted and have
written approval by CMS prior to
implementation.
Initially, we estimate that 38 States
would submit 50 new proposals for
minimum/maximum fee schedules,
value-based payment, or uniform fee
increases. We estimate that it would
take 2 hours at $120.48/hr for an
actuary, 6 hours at $77.28/hr for a
business operations specialist, and 2
hours at $110.82/hr for a general and
operations manager for development
and submission. We estimate an annual
State burden of 500 hours (50 proposals
× 10 hr) at a cost of $46,314 [50
proposals × ((2 hr × $120.48/hr) + (6 hr
× $77.28/hr) + (2 hr × $110.82/hr))].
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Thereafter, we estimate that 38 States
would submit 150 renewal or
amendment proposals per year. We
estimate also it would take 1 hour at
$77.28/hr for a business operations
specialist, 1 hour at $120.48/hr for an
actuary, and 1 hour at $110.82/hr for a
general and operations manager for any
proposal updates or renewals. In
aggregate, we estimate an annual State
burden of 450 hours (150 proposals × 3
hr) and $46,287 [150 renewal/
amendment proposals × ((1 hr × $77.28/
hr) + (1 hr × $110.82/hr) + (1 hr ×
120.48/hr))].
The proposed amendments to
§ 438.6(c)(2)(iii) would require that all
SDPs subject to prior approval under
paragraphs (c)(1)(i) through (iii) for
inpatient hospital services, outpatient
hospital services, nursing facility
services, and qualified practitioner
services at an academic medical center,
include a written analysis, showing that
the total payment for such services does
not exceed the average commercial rate.
We estimate that 38 States will develop
and submit 60 of these SDPs that
include a written analysis to CMS. We
also estimate it would take 6 hours at
$120.48/hr for an actuary, 3 hours at
$110.82/hr for a general and operations
manager, and 6 hours at $109.36/hr for
a computer programmer for each
analysis. In aggregate we estimate an
annual State burden of 900 hours (60
SDPs × 15 hr) and at a cost of $102,690
[60 certifications × ((6 hr × $120.48/hr)
+ (3 hr × $110.82/hr) + (6 hr × $109.36/
hr))].
Section 438.6(c)(2)(iv) would require
that SDPs under paragraphs (c)(1)(i) and
(ii) and (c)(1)(iii)(C) through (E) must
prepare and submit a written evaluation
plan to CMS. The evaluation plan must
include specific components under this
proposal and is intended to measure the
effectiveness of those State directed
payments in advancing at least one of
the goals and objectives in the quality
strategy on an annual basis and whether
specific performance targets are met. We
estimate that 38 States would submit 50
written evaluation plans for new
proposals. We also estimate it would
take 5 hours at $109.36/hour for a
computer programmer, 2.5 hours at
$110.82/hr for a general and operations
manager, and 2.5 hours at $77.28/hr for
a business operations specialist for each
new evaluation plan. In aggregate, we
estimate an annual State burden of 500
hours (50 evaluation plans × 10 hr) and
at a cost of $50,853 [50 evaluation plans
× ((5 hr × 109.36/hr) + (2.5 hr × $110.82)
+ (2.5 hr × $77.28/hr))].
Thereafter, we estimate that 38 States
would prepare and submit 150 written
evaluation plans for amendment and
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renewal proposals. We also estimate it
would take 2 hours at $109.36/hr for a
computer programmer, 2 hours at
$110.82/hr for a general and operations
manager and 2 hours at $77.28/hr for a
business operations specialist for each
evaluation plan amendment and
renewal. In aggregate we estimate an
annual State burden of 900 hours (150
evaluation plans × 6 hr) at a cost of
$89,238 [150 evaluation plans × ((2 hr
× 109.36/hr) + (2 hr × $110.82) + (2 hr
× $77.28/hr))].
Section 438.6(c)(2)(v) would require
for all SDPs under paragraphs (c)(1)(i)
and (ii) and (c)(1)(iii)(C) through (E) that
have an actual Medicaid managed care
spending percentage greater than 1.5
must complete and submit an
evaluation report using the approved
evaluation plan to demonstrate whether
the SDP results in achievement of the
State goals and objectives in alignment
with the State’s evaluation plan.
We estimate 38 States will submit 47
evaluation reports. We also estimate it
would take 3 hours at $109.36/hr for a
computer programmer, 1 hour at
$110.82/hour for a general and
operations manager, and 2 hours at
$77.28/hr for a business operations
specialist for each report. In aggregate
we estimate an annual State burden of
282 hours (47 reports × 6 hr) at a cost
of $27,893 [47 reports × ((3 hr ×
$109.36/hr) + (1hr × $110.82/hr) + (2 hr
× $77.28/hr)].
The proposal at § 438.6(c)(7) would
require States to submit a final SDP cost
percentage as a separate actuarial report
concurrently with the rate certification
only if a State wishes to demonstrate
that the final SDP cost percentage is
below 1.5 percent. We anticipate that 10
States would need: 5 hours at $120.48/
hr for an actuary, 5 hours at $109.36/hr
for a computer programmer, and 7 hours
at $77.28/hr for a business operations
specialist. In aggregate, we estimate an
annual State burden of 170 hours (17 hr
× 10 States) at a cost of $16,902 (10
States × [(5 hr × $120.48/hr) + (5 hr ×
$109.36/hr) + (7 hr × $77.28/hr)]).
3. ICRs Regarding Rate Certification
Submission (§ 438.7)
The following proposed changes will
be submitted to OMB for review under
control number 0938–TBD (CMS–
10856). At this time the OMB control
number has not been determined, but it
will be assigned by OMB upon their
clearance of our proposed collection of
information request. The control
number’s expiration date will be issued
by OMB upon their approval of our final
rule’s collection of information request.
The proposed amendments to § 438.7
set out revisions to the submission and
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documentation requirements for all
managed care actuarial rate
certifications. The certification would
be reviewed and approved by CMS
concurrently with the corresponding
contract(s). Currently, § 438.7(b) details
certain requirements for documentation
in the rate certifications. We believe
these requirements are consistent with
actuarial standards of practice and
previous Medicaid managed care rules.
We estimate that 44 States would
develop 225 certifications at 250 hours
for each certification. Of the 250 hours,
we estimate that it would take 110 hours
at $120.48/hr for an actuary, 15 hours at
$110.82/hr for a general and operations
manager, 53 hours at $109.36/hr for a
computer programmer, 52 hours at
$77.28/hr for a business operations
specialist, and 20 hours at $37.96/hr for
an office and administrative support
worker. In aggregate we estimate an
annual State burden of 56,250 hours
(250 hr × 225 certifications) at a cost of
$5,735,012 [225 certifications × ((110 hr
× $120.48/hr) + (15 hr × $110.82/hr) +
(53 hr × $109.36/hr) + (52 hr × $77.28/
hr) + (20 hr × $37.96/hr))].
4. ICRs Regarding Medical Loss Ratio
Standards (§§ 438.3, 438.8, 438.74, and
457.1203)
The following proposed changes will
be submitted to OMB for review under
control number 0938–TBD (CMS–
10856). At this time the OMB control
number has not been determined, but it
will be assigned by OMB upon their
clearance of our proposed collection of
information request. The control
number’s expiration date will be issued
by OMB upon their approval of our final
rule’s collection of information request.
The following proposed changes to
§ 457.1203 will be submitted to OMB for
review under control number 0938–
1282 (CMS–10554).
This rule’s proposed amendments to
§§ 438.8 and 457.1203 would require
that MCOs, PIHPs, and PAHPs report to
the State annually their total
expenditures on all claims and nonclaims related activities, premium
revenue, the calculated MLR, and, if
applicable, any remittance owed.
We estimate the total number of MLR
reports that MCOs, PIHPs, and PAHPs
were required to submit to States
amount to 629 Medicaid contracts and
199 CHIP contracts. All MCOs, PIHPs,
and PAHPs need to report the
information specified under §§ 438.8
and 457.1203 regardless of their
credibility status.
The proposed amendments to
§ 438.8(k) would require that MCOs,
PIHPs, and PAHPs include expenditures
for State directed payments on a
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separate line in their annual report to
the State. We anticipate that the onetime system change would take 4 hr at
$77.28/hr for a business operations
specialist and 2 hr at $109.36/hr for a
computer programmer. In aggregate for
Medicaid for § 438.8(k), we estimate a
one-time private sector burden of 3,774
hours (629 contracts × 6 hr) at a cost of
$332,011 [629 contracts × ((4 hr ×
$77.28/hr) + (2 hr × $109.36/hr))]. As
this would be a one-time requirement,
we annualize our time and cost
estimates to 1,258 hours and $110,670.
The annualization divides our estimate
by three (3) years to reflect OMB’s likely
approval period. We are annualizing the
one-time burden estimates since we do
not anticipate any additional burden
after the 3-year approval period expires.
The proposed amendments to
§§ 438.8(k)(1)(vii) and 457.1203(f)
would require that MCOs, PIHPs, and
PAHPs develop their annual MLR
reports compliant with the proposed
expense allocation methodology.149 To
meet this requirement we anticipate it
would take: 1 hr at $80.74/hr for an
accountant, 1 hr at $77.28/hr for a
business operations specialist, and 1 hr
at $110.82/hr for a general operations
manager. In aggregate for Medicaid for
§ 438.8(k)(1)(vii), we estimate an annual
private sector burden of 1,887 hours
(629 contracts × 3 hr) at a cost of
$169,100 [629 contracts × ((1 hr ×
$80.74/hr) + (1 hr × $77.28/hr) + (1 hr
× $110.82/hr))]. In aggregate for CHIP for
§ 457.1203(f), we estimate an annual
private sector burden of 597 hours (199
contracts × 3 hr) at a cost of $53,499
[199 contracts × ((1 hr × $80.74/hr) + (1
hr × $77.28/hr) + (1 hr × $110.82/hr))].
The proposed amendments to
§§ 438.74 and 457.1203(e) would
require States to comply with data
aggregation requirements for their
annual reports to CMS. We estimate that
only 5 States would need to resubmit
MLR reports to comply with the
proposed data aggregation changes. We
anticipate that it would take 5 hours ×
$77.28/hr for a business operations
specialist. In aggregate, for Medicaid for
§ 438.74, we estimate a one-time State
burden of 25 hours (5 States × 5 hr) at
a cost of $1,932 (5 States × 5 hr ×
$77.28/hr). As this would be a one-time
requirement, we annualize our time and
cost estimates to 8 hours and $644. In
aggregate for CHIP for § 457.1203(e) we
estimate a one-time State burden of 25
hours (5 States × 5 hr) at a cost of $1,932
(5 States × 5 hr × $77.28/hr). As this
would be a one-time requirement, we
annualize our time and cost estimates
149 Methodology(ies) for allocation of
expenditures as described at 45 CFR 158.170(b).
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28209
for CHIP to 8 hours and $644. The
annualization divides our estimates by
three (3) years to reflect OMB’s likely
approval period. We are annualizing the
one-time burden estimates since we do
not anticipate any additional burden
after the 3-year approval period expires.
The proposed amendments to
§ 438.74 would require States to submit
a summary report of the State directed
payment data submitted by their
managed care plans under § 438.8(k).
The proposed changes to § 438.74
would apply to 43 States. To
accommodate the new data from plans
resulting from proposed changes to
§ 438.74, we anticipate it would take 4
hours at $77.28/hr for a business
operations specialist to implement the
proposed SDP reporting changes in their
MLR summary reports. In aggregate, we
estimate an annual State burden of 172
hours (43 States × 4 hr) at a cost of
$13,292 (43 States × 4 hr × $77.28/hr).
5. ICRs Regarding Information
Requirements (§§ 438.10 and 457.1207)
The following proposed changes to
§ 438.10 will be submitted to OMB for
review under control number 0938–TBD
(CMS–10856). At this time the OMB
control number has not been
determined, but it will be assigned by
OMB upon their clearance of our
proposed collection of information
request. The control number’s
expiration date will be issued by OMB
upon their approval of our final rule’s
collection of information request. The
following proposed changes to
§ 457.1207 will be submitted to OMB for
review under control number 0938–
1282 (CMS–10554).
The proposed amendments to
§§ 438.10(c)(3) and 457.1207 would
require States to operate a website that
provides the information required in
§ 438.10(f). We propose to require that
States include required information on
one page, use clear labeling, and verify
correct functioning and accurate content
at least quarterly. We anticipate it
would take 20 hours at $109.36/hr once
for a computer programmer to place all
required information on one page and
ensure the use of clear and easy to
understand labels on documents and
links.
In aggregate for Medicaid for
§ 438.10(c)(3), we estimate a one-time
State burden of 900 hours (45 States ×
20 hr) at a cost of $98,424 (900 hr ×
$109.36/hr). As this would be a onetime requirement, we annualize our
time and cost estimates to 300 hours
and $32,808. In aggregate for CHIP for
§ 457.1207, we estimate a one-time State
burden of 640 hours (32 States × 20 hr)
at a cost of $69,990 (640 hr × $109.36/
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hr). As this would be a one-time
requirement, we annualize our time and
cost estimates to 213 hours and $23,294.
The annualization divides our estimates
by three (3) years to reflect OMB’s likely
approval period. We are annualizing the
one-time burden estimates since we do
not anticipate any additional burden
after the 3-year approval period expires.
We also anticipate that it would take
40 hr at $109.36/hr for a computer
programmer to periodically add and
verify the function and content on the
site at least quarterly (10 hours/quarter).
In aggregate for Medicaid for we
estimate an annual State burden of
1,800 hours (45 States × 40 hr) at a cost
of $196,848 (1,800 hr × $109.36/hr). Due
to the additional proposal to post
summary enrollee experience survey
results by separate CHIP managed care
plan on the State’s website, we estimate
an additional 1 hour at $109.36/hr for a
computer programmer to post these
comparative data annually for a total of
41 hours. For CHIP, we estimate an
annual State burden of 1,312 hours (32
States × 41 hr) at a cost of $143,480
(1,312 hr × $109.36/hr).
6. ICRs Regarding ILOS Contract and
Supporting Documentation
Requirements (§§ 438.16 and 457.1201)
The following proposed changes at
§ 438.16 will be submitted to OMB for
review under control number 0938–TBD
(CMS–10856). At this time the OMB
control number has not been
determined, but it will be assigned by
OMB upon their clearance of our
proposed collection of information
request. The control number’s
expiration date will be issued by OMB
upon their approval of our final rule’s
collection of information request. The
following proposed changes to
§ 457.1201 will be submitted to OMB for
review under control number 0938–
1282 (CMS–10554).
The proposals at §§ 438.16 and
457.1201 would require States that
provide ILOSs, with the exception of
short term IMD stays, to comply with
additional information collection
requirements. 44 States utilize MCOs,
PIHPs and PAHPs in Medicaid managed
care programs. We do not have current
data readily available on the number of
States that utilize ILOSs and the types
of ILOSs in Medicaid managed care. We
believe it is a reasonable estimate to
consider that half of the States with
MCOs, PIHPs and PAHPs (22 States)
may choose to provide non-IMD ILOSs.
Similarly, for CHIP, we estimate that
half of the States with MCOs, PIHPs,
and PAHPS (16 States) provide ILOSs
and would be subject to the additional
information collection requirements.
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The proposal at § 438.16(c)(4)(i)
would require States to submit a
projected ILOS cost percentage to CMS
as part of the rate certification. The
burden for this proposal is accounted
for in ICR #2 (above) for § 438.7 Rate
Certifications.
The proposal at § 438.16(c)(5)(ii)
would require States to submit a final
ILOS cost percentage and summary of
actual MCO, PIHP and PAHP ILOS costs
as a separate actuarial report
concurrently with the rate certification.
We anticipate that 22 States would
need: 5 hours at $120.48/hr for an
actuary, 5 hours at $109.36/hr for a
computer programmer, and 7 hours at
$77.28/hr for a business operations
specialist. In aggregate, we estimate an
annual State burden of 374 hours (17 hr
× 22 States) at a cost of $37,184 (22
States × [(5 hr × $120.48/hr) + (5 hr ×
$109.36/hr) + (7 hr × $77.28/hr)]).
Proposals at §§ 438.16(d)(1) and
457.1201(e) would require States that
elect to use ILOS to include additional
documentation requirements in their
managed care plan contracts. We
anticipate that 22 States for Medicaid
and 16 States for CHIP would need 1
hour at $77.28/hr for a business
operations specialist to amend 327
Medicaid MCO, PIHP, and PAHP
contracts and 100 CHIP contracts
annually. In aggregate for Medicaid for
§ 438.16(d)(1), we estimate an annual
State burden of 327 hours (327 contracts
× 1 hr) at a cost of $25,271 (327 hr ×
$77.28/hr). In aggregate for CHIP for
§ 457.1201(e) we estimate an annual
State burden of 100 hours (100 contracts
× 1 hr) at a cost of $7,728 (100 hr ×
$77.28/hr).
Proposals at §§ 438.16(d)(2) and
457.1201(e) would require some States
to provide to CMS additional
documentation to describe the process
and supporting data the State used to
determine each ILOS to be a medically
appropriate and cost-effective
substitute. This additional
documentation would be required for
States with a projected ILOS cost
percentage greater than 1.5 percent. We
anticipate that approximately 5 States
may be required to submit this
additional documentation. We estimate
it would take 2 hours at $77.28/hr for
a business operations specialist to
provide this documentation. In
aggregate for Medicaid for
§ 438.16(d)(2), we estimate an annual
State burden of 10 hours (5 States × 2
hr) at a cost of $773 (10 hr × $77.28/hr).
In aggregate for CHIP for § 457.1201(e)
we estimate the same annual State
burden of 10 hours (5 States × 2 hr) at
a cost of $773 (10 hr × $77.28/hr).
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Proposals at §§ 438.16(e)(1) and
457.1201(e) would require States with a
final ILOS cost percentage greater than
1.5 percent to submit an evaluation for
ILOSs to CMS. We anticipate that
approximately 5 States may be required
to develop and submit an evaluation.
We estimate it would take 25 hours at
$77.28/hr for a business operations
specialist. In aggregate for Medicaid for
§ 438.16(e)(1), we estimate an annual
State burden of 125 hours (5 States × 25
hr) at a cost of $9,660 (125 hr × $77.28/
hr). In aggregate for CHIP for
§ 457.1201(e), we estimate the same
annual State burden of 125 hours (5
States × 25 hr) at a cost of $9,660 (125
hr × $77.28/hr).
An ILOS may be terminated by either
a State, a managed care plan, or by CMS.
Proposals as §§ 438.16(e)(2)(iii) and
457.1201(e) would require States to
develop an ILOS transition of care
policy. We believe all States with nonIMD ILOSs should proactively prepare a
transition of care policy in case an ILOS
is terminated. We estimate both a onetime burden and an annual burden for
these proposals. We believe there is a
higher one-time burden as all States that
currently provide non-IMD ILOSs
would need to comply with this
proposed requirement by the
applicability date, and an annual
burden is estimated for States on an ongoing basis. We estimate for a one-time
burden, it would take: 2 hours at
$109.36/hr for a computer programmer
and 2 hours at $77.28/hr for a business
and operations specialist for initial
development of a transition of care
policy. In aggregate for Medicaid for
§ 438.16(e)(2)(iii), we estimate a onetime State burden 88 hours (22 States ×
4 hr) at a cost of $8,212 (22 States × [(2
hr × $109.36/hr) + (2 hr × $77.28/hr)]).
As this would be a one-time
requirement, we annualize our time and
cost estimates to 30 hours and $2,799.
In aggregate for CHIP for § 457.1201(e),
we estimate a one-time State burden 64
hours (16 States × 4 hr) at a cost of
$5,973 (16 States × [(2 hr × $109.36/hr)
+ (2 hr × $77.28/hr)]). As this would be
a one-time requirement, we annualize
our time and cost estimates to 21 hours
and $1,991. The annualization divides
our estimates by three (3) years to reflect
OMB’s likely approval period. We are
annualizing the one-time burden
estimates since we do not anticipate any
additional burden after the 3-year
approval period expires.
For updates to reflect specific ILOSs,
we also estimate that this proposed
ILOS transition of care policy would
have an annual burden of 1 hour at
$77.28/hr for a business operations
specialist per State. In aggregate for
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Medicaid for § 438.16(e)(2)(iii), we
estimate an annual State burden of 22
hours (22 States × 1 hr) at a cost of
$1,700 (22 hr × $77.28/hr). In aggregate
for CHIP for § 457.1201(e), we estimate
an annual State burden of 16 hours (16
States × 1 hr) at a cost of $1,237 (16 hr
× $77.28/hr).
For MCOs, PIHPs, or PAHPs that
would need to implement a transition
policy when an ILOS is terminated, we
estimate that on an annual basis, 20
percent of managed care plans (65 plans
for Medicaid and 40 plans for CHIP)
may need to implement this policy. We
estimate an annual managed care plan
burden of 2 hours at $77.28/hr for a
business operations specialist to
implement the policy. In aggregate for
Medicaid for § 438.16(e)(2)(iii)(B) we
estimate an annual burden of 130 hours
(65 plans × 2 hr) at a cost of $10,046
(130 hr × $77.28/hr). In aggregate for
CHIP for § 457.1201(e), we estimate an
annual burden of 80 hours (40 plans ×
2 hr) at a cost of $6,182 (80 hr × $77.28/
hr).
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7. ICRs Regarding State Monitoring
Requirements (§ 438.66)
The following proposed changes will
be submitted to OMB for review under
control number 0938–TBD (CMS–
10856). At this time the OMB control
number has not been determined, but it
will be assigned by OMB upon their
clearance of our proposed collection of
information request. The control
number’s expiration date will be issued
by OMB upon their approval of our final
rule’s collection of information request.
The proposed amendments to
§ 438.66(c) would require States to
conduct, or contract for, an enrollee
experience survey annually. We believe
most, if not all, States will use a
contractor for this task and base our
burden estimates on that assumption. In
the first year, for procurement, contract
implementation and management, and
analysis of results, we estimate 85 hours
at $77.28/hr for a business operations
specialist and 25 hours at $110.82/hr for
general operations manager. In aggregate
for § 438.66(c), we estimate a one-time
State burden of 5,390 hours (49 States
× 110 hr) at a cost of $457,626 (49 States
× [(85 hr × $77.28/hr) + (25 hr ×
$110.20)]). As this would be a one-time
requirement, we annualize our time and
cost estimates to 1,796 hours and
$152,542. The annualization divides our
estimates by three (3) years to reflect
OMB’s likely approval period. We are
annualizing the one-time burden
estimates since we do not anticipate any
additional burden after the 3-year
approval period expires.
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In subsequent years, for contract
management and analysis of experience
survey results, we estimate 50 hours at
$77.28/hr for a business operations
specialist and 15 hours at $110.82/hr for
general operations manager. In
aggregate, we estimate an annual State
burden of 3,185 hr (49 States × 65 hr)
at a cost of $270,789 (49 States × [(50 hr
× $77.28/hr) + (15 hr × $110.20/hr)]).
Amendments to § 438.66(e)(1) and (2)
would require that States submit an
annual program assessment report to
CMS covering the topics listed in
§ 438.66(e)(2). The data collected for
§ 438.66(b) and the utilization of the
data in § 438.66(c), including reporting
as proposed in § 438.16, would be used
to complete the report. We anticipate it
would take 80 hours at $77.28/hr for a
business operations specialist to
compile and submit this report to CMS.
In aggregate, we estimate an annual
State burden of 3,920 hours (49 States
× 80 hr) at a cost of $302,938 (3,920 hr
× $77.28/hr).
8. ICRs Regarding Network Adequacy
Standards (§§ 438.68 and 457.1218)
The following proposed changes to
§ 438.66 will be submitted to OMB for
review under control number 0938–TBD
(CMS–10856). At this time the OMB
control number has not been
determined, but it will be assigned by
OMB upon their clearance of our
proposed collection of information
request. The control number’s
expiration date will be issued by OMB
upon their approval of our final rule’s
collection of information request. The
following proposed changes to
§ 457.1218 will be submitted to OMB for
review under control number 0938–
1282 (CMS–10554).
Sections 438.68(e) and 457.1218
would require States with MCO, PIHP,
and PAHPs to develop appointment
wait time standards for four provider
types. We anticipate it would take: 20
hours at $77.28/hr for a business
operations specialist for development
and 10 hours at $77.28/hr a business
operations specialist for ongoing
enforcement of all network adequacy
standards. In aggregate for Medicaid for
§ 438.68(e), we estimate a one-time State
burden of 880 hours (44 States × 20 hr)
at a cost of $68,006 (880 hr × $77.28/hr)
and an annual State burden of 440 hours
(44 States × 10 hr) at a cost of $34,003
(440 hr × $77.28/hr).
In aggregate for CHIP for § 457.1218,
we estimate a one-time State burden of
640 hours (32 States × 20 hr) at a cost
of $49,459 (640 hr × $77.28/hr) and an
annual State burden of 320 hours (32
States × 10 hr) at a cost of $24,730 (320
hr × $77.28/hr). As this would be a one-
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time requirement, we annualize our
time and cost estimates to 320 hours
and $24,729. The annualization divides
our estimates by three (3) years to reflect
OMB’s likely approval period. We are
annualizing the one-time burden
estimates since we do not anticipate any
additional burden after the 3-year
approval period expires.
Amendments to §§ 438.68(f) and
457.1218 would require States with
MCO, PIHPs, or PAHPs to contract with
an independent vendor to perform
secret shopper surveys of plan
compliance with appointment wait
times and accuracy of provider
directories and send directory
inaccuracies to the State within three
days of discovery. In the first year, for
procurement, contract implementation,
and management, we anticipate it
would take: 85 hours at $77.28/hr for a
business operations specialist and 25
hours at $110.82/hr for general
operations manager. In aggregate for
Medicaid for § 438.68(f), we estimate a
one-time State burden of 4,840 hours
(44 States × 110 hr) at a cost of $410,929
(44 States × [(85 hr × $77.28/hr) + (25
hr × $110.82/hr)]). As this would be a
one-time requirement, we annualize our
time and cost estimates to 1,614 hours
and $136,976. In aggregate for CHIP for
§ 457.1218, we estimate a one-time State
burden of 3,520 hours (32 States × 110
hr) at a cost of $298,858 (32 States × [(85
hr × $77.28/hr) + (25 hr × $110.82/hr)]).
As this would be a one-time
requirement, we annualize our time and
cost estimates to 1441 hours and
$129,228. The annualization divides our
estimates by three (3) years to reflect
OMB’s likely approval period. We are
annualizing the one-time burden
estimates since we do not anticipate any
additional burden after the 3-year
approval period expires.
In subsequent years, for contract
management and analysis of results, we
anticipate it would take 50 hours at
$77.28/hr for a business operations
specialist and 15 hours at $110.82/hr for
general operations manager. In aggregate
for Medicaid for § 438.68(c), we estimate
an annual State burden of 2,860 hours
(44 States × 65 hr) at a cost of $243,157
(44 States × [(50 hr × $77.28/hr) + (15
hr × $110.82)]).
In aggregate for CHIP for § 457.1218
we estimate an annual State burden of
2,080 hours (32 States × 65 hr) at a cost
of $176,842 (32 States × [(50 hr ×
$77.28/hr) + (15 hr × $110.82/hr)]).
9. ICRs Regarding Assurance of
Adequate Capacity and Services
(§§ 438.207 and 457.1230)
The following proposed changes to
§ 438.207 will be submitted to OMB for
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review under control number 0938–TBD
(CMS–10856). At this time the OMB
control number has not been
determined, but it will be assigned by
OMB upon their clearance of our
proposed collection of information
request. The control number’s
expiration date will be issued by OMB
upon their approval of our final rule’s
collection of information request. The
following proposed changes to
§ 457.1230 will be submitted to OMB for
review under control number 0938–
1282 (CMS–10554).
The proposed amendments to
§§ 438.207(b) and 457.1230(b) would
require MCOs, PIHPs, and PAHPs to
submit documentation to the State of
their compliance with § 438.207(a). As
we propose in this rule to add a
reimbursement analysis at
§ 438.207(b)(3) (and at § 457.1230(b) for
separate CHIP), we estimate a one-time
plan burden of: 50 hours at $77.28/hr
for a business operations specialist, 20
hours at $110.82/hr for a general
operations manager, and 80 hours at
$109.36/hr for a computer programmer.
In aggregate for Medicaid for
§ 438.207(b), we estimate a one-time
private sector burden of 94,350 hours
(629 MCO, PIHPs, and PAHPs × 150 hr)
at a cost of $9,327,567 (629 MCOs,
PIHPs, and PAHPs × [(50 hr × $77.28/
hr) + (20 hr × $110.20/hr) + (80 hr ×
$109.36/hr)]). As this would be a onetime requirement, we annualize our
time and cost estimates to 31,450 hours
and $3,460,800. The annualization
divides our estimates by three (3) years
to reflect OMB’s likely approval period.
We are annualizing the one-time burden
estimates since we do not anticipate any
additional burden after the 3-year
approval period expires.
In aggregate for CHIP for
§ 457.1230(b), we estimate a one-time
private sector burden of 29,850 hours
(199 MCO, PIHPs, and PAHPs × 150 hr)
at a cost of $2,948,543 (199 MCOs,
PIHPs, and PAHPs × [(50 hr × $77.28/
hr) + (20 hr × $110.20/hr) + (80 hr ×
$109.36/hr)]). As this would be a onetime requirement, we annualize our
time and cost estimates to 9,950 hours
and $982,848. The annualization
divides our estimates by three (3) years
to reflect OMB’s likely approval period.
We are annualizing the one-time burden
estimates since we do not anticipate any
additional burden after the 3-year
approval period expires.
For ongoing analyses and submission
of information that would be required
by amendments to § 438.207(b), we
estimate it would take: 20 hours at
$77.28/hr for a business operations
specialist, 5 hours at $110.82/hr for a
general operations manager, and 20
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hours at $109.36/hr for a computer
programmer. In aggregate for Medicaid,
we estimate a one-time private sector
burden of 28,305 hours (629 MCO,
PIHPs, and PAHPs × 45 hr) at a cost of
$2,696,460 (629 MCO, PIHPs, and
PAHPs × [(20 hr × $77.28/hr) + (5 hr ×
$110.20/hr) + (20 hr × $109.36/hr)]).
In aggregate for CHIP, we estimate a
one-time private sector burden of 8,955
hours (199 MCO, PIHPs, and PAHPs ×
45 hr) at a cost of $852,476 (199 MCO,
PIHPs, and PAHPs × [(20 hr × $77.28/
hr) + (5 hr × $110.20/hr) + (20 hr ×
$109.36/hr)]).
Amendments to §§ 438.207(d) and
457.1230(b) would require States to
submit an assurance of compliance to
CMS that their MCOs, PIHPs, and
PAHPs meet the State’s requirements for
availability of services. The submission
to CMS must include documentation of
an analysis by the State that supports
the assurance of the adequacy of the
network for each contracted MCO, PIHP
or PAHP and the accessibility of
covered services. Including the
proposals in this rule at § 438.68(f) and
§ 438.208(b)(3), we anticipate it would
take 40 hours at $77.28/hr for a business
operations specialist. Although States
may need to submit a revision to this
report at other times during a year
(specified at § 438.207(c)), we believe
these submissions will be infrequent
and require minimal updating to the
template; therefore, the burden
estimated here in inclusive of
occasional revisions. In aggregate for
Medicaid, we estimate an annual State
burden of 1,760 hours (44 States × 40 hr)
at a cost of $136,013 (1,760 hr × $77.28/
hr).
Due to the additional proposal to
include enrollee experience survey
results in the State’s separate CHIP
analysis of network adequacy, we
anticipate an additional 4 hours at
$77.28/hr for a business operations
specialist to analyze these data for a
total of 44 hours annually. In aggregate
for CHIP, we estimate an annual State
burden of 1,408 hours (32 States x 44 hr)
at a cost of $108,810 (1,408 hr × $77.28/
hr).
10. ICRs Regarding External Quality
Review Results (§§ 438.364 and
457.1250)
The following proposed changes to
§ 438.364 will be submitted to OMB
under control number 0938–0786
(CMS–R–305), and the proposed
changes to § 457.1250 will be submitted
to OMB for review under control
number 0938–1282 (CMS–10554).
Amendments to § 438.360(a)(1) would
remove the requirement that plan
accreditation must be from a private
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accrediting organization recognized by
CMS as applying standards at least as
stringent as Medicare under the
procedures in § 422.158. Eliminating
this requirement would simplify the
plan accreditation process. We assume
that States would apply the nonduplication provision to 10 percent of
MCOs, PIHPs, and PAHPs, we anticipate
that this provision would offset the
burden associated with
§ 438.358(b)(1)(i) through (iii) for 65
MCOs, PIHPs, and PAHPs (since these
activities will no longer be necessary for
these 65 plans). Consistent with the
estimates used in § 438.358(b)(1)(i)
through (iii), we estimate an aggregated
offset of annual State burden of minus
26,606 hours [(¥65 MCOs, PIHPs ×
409.33 hr)] and minus $2,056,146
(¥26,606.45 hr × $77.28/hr).
The proposed amendments to
§ 438.364(a)(2)(iii) for Medicaid, and
through an existing cross-reference at
§ 457.1250(a) for separate CHIP, would
(1) require that the EQR technical
reports include ‘‘any outcomes data and
results from quantitative assessments’’
for the applicable EQR activities in
addition to whether or not the data has
been validated, and (2) add the
mandatory network adequacy validation
activity to the types of EQR activities to
which the requirement to include data
in the EQR technical report applies. For
Medicaid § 438.364, we assume 44
States and 654 MCOs, PIHPs and PAHPs
will be subject to the EQR provisions.
For CHIP, we assume 32 States and 199
MCOs, PIHPs and PAHPs will be subject
to the proposed EQR provisions.
We estimate it would take 1 hour at
$77.28/hr for a business operations
specialist to describe the data and
results from quantitative assessments
and 30 minutes at $37.96/hr for an
office clerk to collect and organize data.
In aggregate for Medicaid we estimate
an annual State burden of 981 hours
(654 MCOs, PIHPs, and PAHPs yearly
reports × 1.5 hr) at a cost of $62,954 (654
reports × [(1 hr × $77.28/hr) + (0.5 hr ×
$37.96/hr)]). In aggregate for CHIP for
§ 457.1250(a), we estimate an annual
State burden of 299 hours (199 MCOs,
PIHPs, and PAHPs yearly reports × 1.5
hr) at a cost of $19,156 (199 reports ×
[(1 hr × $77.28/hr) + (0.5 hr × $37.96/
hr)]).
Amendments to § 438.364(c)(1) for
Medicaid, and through an existing
cross-reference at § 457.1250(a) for
separate CHIP, shifts the date in which
States must finalize their annual EQR
technical report. Previously, EQR
annual reports had to be posted by April
30th, but under this new provision, EQR
technical reports must be posted on the
website required under §§ 438.10(c)(3)
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and 457.1207 by December 31st of each
year. We estimate it would take 1 hour
at $77.28/hr for a business operations
specialist and 30 minutes at $110.82/hr
a general operations manager to amend
vendor contracts to reflect the new
reporting date. In aggregate for
Medicaid, we estimate an annual State
burden of 981 hours (654 MCOs, PIHPs,
and PAHPs yearly reports × 1.5 hr) at a
cost of $86,779 (654 contracts [(1 hr ×
$77.28/hr) + (0.5 hr × $110.82/hr)]). In
aggregate for CHIP, we estimate an
annual State burden of 299 hours (199
MCOs, PIHPs, and PAHPs yearly reports
× 1.5 hr) and $26,405 (199 contracts [(1
hr × $77.28/hr) + (0.5 hr × $110.82/hr)]).
Amendments to § 438.364(c)(2)(i) for
Medicaid, and through an existing
cross-reference at § 457.1250(a) for
separate CHIP, would require States to
notify CMS within 14 calendar days of
posting their EQR technical reports on
their quality website and provide CMS
with a link to the report. Previously
States were not required to notify CMS
when reports were posted. We estimate
it would take 30 minutes at $77.28/hr
for a business operations specialist to
notify CMS of the posted reports. In
aggregate for Medicaid we estimate an
annual State burden of 22 hours (44
States × 0.5 hr) at a cost of $1,700 (22
hr × $77.28/hr). In aggregate for CHIP,
we estimate an annual State burden of
16 hours (32 States × 0.5 hr) at a cost
of $1,236 (16 hr × $77.28/hr).
Amendments to § 438.364(c)(2)(iii) for
Medicaid, and through an existing
cross-reference at § 457.1250(a) for
separate CHIP, would require States to
maintain an archive of at least the
previous 5 years of EQR technical
reports on their websites. Currently,
almost half of States maintain an
archive of at least 2 years’ worth of EQR
reports. Initially, we assume 75 percent
of reports completed within the
previous 5 years need to be archived on
State websites. We estimate it would
take 5 minutes (0.0833 hr) at $77.28/hr
for a business operations specialist to
collect and post a single EQR technical
report to a State website. In aggregate for
Medicaid for § 438.364(c)(2)(iii), we
estimate a one-time burden of 204 hours
(654 MCOs, PIHPs, and PAHPs yearly
reports × 0.75 × 5 years × 0.0833 hr) at
a cost of $15,765 (204 hr × $77.28/hr).
As this will be a one-time requirement,
we annualize our time and cost
estimates to 68 hours and $5,255. In
aggregate for CHIP for § 457.1250(a), we
estimate a one-time burden of 62 hours
[(199 MCOs, PIHPs, and PAHPs yearly
reports × 0.75 × 5 years × 0.0833 hr) at
a cost of $4,791 (62 hr × $77.28/hr). As
this would be a one-time requirement,
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we annualize our time and cost
estimates to 21 hours and $1,597. The
annualization divides our estimates by
three (3) years to reflect OMB’s likely
approval period. We are annualizing the
one-time burden estimates since we do
not anticipate any additional burden
after the 3-year approval period expires.
11. ICRs Regarding Requirements for
PCCMs (§§ 438.310(c)(2), 438.350, and
457.1250)
The following proposed changes will
be submitted to OMB for review under
control number 0938–0786 (CMS–R–
305). The following proposed changes to
§ 457.1250 will be submitted to OMB for
review under control number 0938–
1282 (CMS–10554).
The proposed amendments to
§§ 438.310(c)(2), 438.350, and
457.1250(a) would remove PCCMs from
the managed care entities subject to
EQR. We estimate the burden on States
of completing EQR mandatory and
optional activities which include:
Mandatory EQR activities include the
validation of performance measures and
a compliance review. We assume States
validate 3 performance measures each
year and conduct a compliance review
once every 3 years. We expect it would
take 53 hours at $77.28/hr for a business
operations specialist to complete each
performance measure validation and
361 hours at $77.28/hr for a business
operations specialist to conduct a
compliance review. Alleviating this
burden would result in an annual State
Medicaid savings of minus 2,793 hours
(10 PCCM entities × [(53 hr/validation ×
3 performance measure validations) +
(361 hr/3 years compliance review)])
and minus $215,843 (¥ 2,793 hr ×
$77.28/hr). For CHIP for § 457.1250(a),
we estimate an annual State savings of
minus 4,749 hours (17 PCCM entities ×
[(53 hr/validation × 3 performance
measure validations) + (361 hr/3 years
compliance review)]) and minus
$367,003 (¥4,749 hr × $77.28/hr).
Optional EQR activities include: (1)
validation of client level data (such as
claims and encounters); (2)
administration or validation of
consumer or provider surveys; (3)
calculation of performance measures; (4)
conduct of PIPs; (5) conduct of focused
studies; and (6) assist with the quality
rating of MCOs, PIHPs, and PAHPs
consistent with §§ 438.334 and
457.1240(d). Based on our review of
recent EQR technical report submissions
we estimate and assume that each year
10 percent of PCCM entities would be
subject to each of the optional EQRrelated activities. Regarding the
administration or validation of
consumer or provider surveys, we
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assume that half would administer
surveys while half (29) would validate
surveys. We also estimate that a mix of
professionals would work on each
optional EQR-related activity: 20
percent by a general and operations
manager at $110.82/hr; 25 percent by a
computer programmer at $92.92/hr; and
55 percent by a business operations
specialist at $77.28/hr. Alleviating this
burden would result in an annual State
Medicaid savings of minus 999 hours
(¥350+¥75 hr + ¥25 hr + ¥159 hr +
¥195 hr + ¥195 hr) and minus $87,810
[(¥999 hr × 0.20 × $110.82/hr) + (¥999
hr × 0.25 × $92.92/hr) + (¥999 hr × 0.55
× $77.28/hr)]. For CHIP, we estimate
annual State savings of minus 649 hours
(¥75 hr + ¥25 hr + ¥159 hr + ¥195
hr + ¥195 hr) and minus $57,045.80
[(¥649 hr × 0.20 × $110.82/hr) + (¥649
hr × 0.25 × $92.92/hr) + (¥649 hr × 0.55
× $77.28/hr)].
Per § 438.364(c)(2)(ii), each State
agency would provide copies of
technical reports, upon request, to
interested parties such as participating
health care providers, enrollees and
potential enrollees of the MCO, PIHP, or
PAHP, beneficiary advocacy groups, and
members of the general public. This
change would eliminate the burden on
States to provide PCCM EQR reports.
We estimate an annual State burden of
5 minutes (on average) or 0.0833 hours
at $37.96/hr for an office clerk to
disclose the reports (per request), and
that a State would receive five requests
per PCCM entity. Alleviating this
burden would result in an annual
Medicaid State savings of minus 4 hours
(10 PCCM entities × 5 requests × 0.0833
hr) and minus $152 (¥4 hr × $37.96/hr).
For CHIP for § 457.1250(a), we estimate
an annual State savings of minus 0.833
hours (50 minutes) (2 PCCM entities ×
5 requests × 0.833 hr) and minus $32
(¥0.833 hr × $37.96/hr).
For the mandatory and optional EQR
activities, in aggregate, we estimate an
annual State savings of minus 3,796
hours (¥2,793 hr + ¥999 hr + ¥4 hr)
and minus $303,805 ($215,843 +
$87,810 + $152).
Additionally, the burden associated
with § 438.358(b)(2) also includes the
time for a PCCM entity (described in
§ 438.310(c)(2)) to prepare the
information necessary for the State to
conduct the mandatory EQR-related
activities. Given the estimate of 200 hr
for an MCO, PIHP, or PAHP, and that
there are only 2 mandatory EQR-related
activities for PCCM entities (described
in § 438.310(c)(2)), we estimate it would
take 100 hr to prepare the
documentation for these 2 activities,
half (50 hr) at $77.28/hr by a business
operations specialist and half (50 hr) at
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$37.96/hr by an office clerk. In aggregate
for Medicaid, we estimate an annual
private sector savings of minus 1,000
hours (10 PCCM entities × 100 hr) and
minus $57,620 [(¥ 500 hr × $77.28/hr)
+ (¥ 500 hr × $37.96/hr)]. In aggregate
for CHIP for § 457.1250(a), we estimate
an annual private sector savings of
minus 200 hours (2 PCCM entities × 100
hr) and minus $11,524 [(¥ 100 hr ×
$77.28/hr) + (¥ 100 hr × $37.96/hr)].
Amendments to §§ 438.364(c)(7) and
457.1250(a) add a new optional EQR
activity to assist in evaluations for In
Lieu of Services, quality strategies and
State Directed Payments that pertain to
outcomes, quality, or access to health
care services. Based on our review of
recent EQR technical report submissions
we estimate and assume that each year
10 percent of MCOs, PIHPs and PAHPs
will be subject to each of the optional
EQR-related activities, though we note
that the exact States and number vary
from year to year. We also estimate that
a mix of professionals will work on each
optional EQR-related activity: 20
percent by a general and operations
manager at $110.82/hr; 25 percent by a
computer programmer at $109.36/hr;
and 55 percent by a business operations
specialist at $77.28/hr. To assist in
evaluations, we estimate an annual State
burden of 80 hours per MCO, PIHP and
PAHP. In aggregate for Medicaid, the
annual State burden to assist in
evaluations is 4,640 hours (58 MCOs,
PIHPs and PAHPs × 80 hr) at a cost of
$426,917 [(4,640 hr × 0.20 × $110.82/hr)
+ (4,640 hr × 0.25 × $103.36/hr) + (4,640
hr × 0.55 × $77.28/hr)]. In aggregate for
CHIP for § 457.1250(a), the annual State
burden to assist in evaluations is 1,600
hours (20 MCOs, PIHPs and PAHPs × 80
hr) at a cost of $147,213 [(1,600 hr ×
0.20 × $110.82/hr) + (1,600 hr × 0.25 ×
$109.36/hr) + (1,600 hr × 0.55 × $77.28/
hr)].
12. ICRs Regarding Quality Rating
System Measure Collection (§§ 438.515
and 457.1240)
The following proposed changes will
be submitted to OMB for review under
control number 0938–1281 (CMS–
10553). The following proposed changes
to § 457.1240 will be submitted to OMB
for review under control number 0938–
1282 (CMS–10554).
The proposed amendments to
§§ 438.515(a)(1) and 457.1240(d) would
revise the existing QRS requirements by
mandating that the State collect
specified data from each managed care
plan with which it contracts that has
500 or more enrollees on July 1 of the
measurement year. Based on the data
collected, the State would calculate and
issue an annual quality rating to each
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managed care plan. The State would
also collect data from Medicare and the
State’s fee-for-service providers, if all
data necessary to issue an annual
quality rating cannot be provided by the
managed care plans. Annual quality
ratings will serve as a tool for States,
plans and beneficiaries. The annual
quality ratings will hold States and
plans accountable for the care provided
to Medicaid and CHIP beneficiaries,
provide a tool for States to drive
improvements in plan performance and
the quality of care provided by their
programs, and empower beneficiaries
with useful information about the plans
available to them. States would be
required to collect data using the
framework of a mandatory QRS Measure
Set. We used the proposed mandatory
measure set, found in Table 1, as the
basis for the measure collection burden
estimate. The proposed mandatory
measure set consists of 18 measures,
including CAHPS survey measures, and
reflects a wide range of preventive and
chronic care measures representative of
Medicaid and CHIP beneficiaries. For
Medicaid managed care, we assume 629
MCOs, PIHPs and PAHPs and 44 States
to be subject to the proposed mandatory
QRS measure set collection and
reporting provision. For CHIP managed
care, we assume 199 MCOs, PIHPs and
PAHPs and 32 States to be subject to the
proposed mandatory QRS measure set
collection and reporting provision. We
assume that plans with CHIP
populations will report the subset of
QRS measures which apply to
beneficiaries under 19 years of age and
to pregnant and postpartum adults,
where applicable.
For Medicaid, we expect reporting the
QRS non-survey measures would take:
680 hours at $109.36/hr for a computer
programmer to program and synthesize
the data; 212 hours at $77.28/hr for a
business operations specialist to manage
the data collection process; 232 hours at
$37.96/hr for an office clerk to input the
data; 300 hours at $79.56/hr for a
registered nurse to review medical
records for data collection; and 300
hours at $46.46/hr for medical records
and health information analyst to
compile and process medical records.
For Medicaid, for one managed care
entity we estimate an annual private
sector burden of 1,724 hours (680 hr +
212 hr + 232 hr + 300 hr + 300 hr) at
cost of $137,361 ([680 hr × $109.36/hr]
+ [252 hr × $77.28/hr] + [328 hr x
$37.96/hr] + [300 hr × $79.56/hr] + [300
hr × $46.46/hr]).
For Medicaid, we also estimate that
conducting the QRS survey measures
comprised of the CAHPS survey would
take: 20 hours at $77.28/hr for a
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business operations specialist to manage
the data collection process; 40 hours at
$37.96/hr for an office clerk to input the
data; and 32 hours at $95.62/hr for a
statistician to conduct data sampling.
For one Medicaid managed care entity
we estimate an annual private sector
burden of 92 hours (20 hr + 40 hr + 32
hr) at cost of $6,124 ([20 hr × $77.28/hr]
+ [40 hr × $37.96/hr] + [32 hr × $95.62]).
For one Medicaid managed care
entity, for mandatory QRS non-survey
and survey measures we estimate an
annual private sector burden of 1,816
hours (1,724 hr +92 hr) at a cost of
$143,485 ($137,361 + $6,124). In
aggregate, for Medicaid, we estimate an
annual private sector burden of
1,142,264 hours (629 Medicaid MCOs,
PIHPs and PAHPs × 1,816 hours) and
$90,252,065 (629 Medicaid MCOs,
PIHPs and PAHPs × $143,485).
For CHIP for § 457.1240(d), we expect
reporting non-survey QRS measures
would take: 400 hours at $109.36/hr for
a computer programmer to program and
synthesize the data; 148 hours at
$77.28/hr for a business operations
specialist to manage the data collection
process; 152 hours at $37.96/hr for an
office clerk to input the data; 60 hours
at $79.56/hr for a registered nurse to
review medical records for data
collection; and 60 hours at $46.46/hr for
medical records specialist to compile
and process medical records. For one
CHIP managed care entity we estimate
an annual private sector burden of 820
hours (400 hr + 148 hr + 152 hr + 60
hr +60 hr) at cost of $68,513 ([400 hr ×
$109.36/hr] + [148 hr × $77.28/hr] +
[152 hr × $37.96/hr] + [60 hr × $79.56/
hr] + [60 hr × $46.46/hr])
For CHIP for § 457.1240(d), we also
estimate that conducting the survey
measures (comprised of the CAHPS
survey and secret shopper) would take:
20 hours at $77.28/hr for a business
operations specialist to manage the data
collection process; 56 hours at $37.96/
hr for an office clerk to input the data;
and 32 hours at $95.62/hr for a
statistician to conduct data sampling.
For one CHIP managed care entity we
estimate an annual private sector
burden of 108 hours (20 hr + 56 hr + 32
hr) at cost of $6,731 ([20 hr × $77.28/hr]
+ [56 hr × $37.96/hr] + [32 hr × $95.62]).
For one CHIP managed care entity, for
mandatory QRS non-survey and survey
measures, we estimate an annual private
sector burden of 928 hours (820 hr +108
hr) at a cost of $75,244 ($68,513 +
$6,731). In aggregate, for CHIP for
§ 457.1240(d), we estimate an annual
private sector burden of 184,672 hours
(199 CHIP MCOs, PIHPs and PAHPs ×
928 hours) and $14,973,556 (199 CHIP
MCOs, PIHPs and PAHPs × $75,244).
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The CAHPS survey measures also
include a new burden on Medicaid
beneficiaries. Beneficiaries complete the
survey via telephone or mail. Response
rates vary slightly by survey population.
The adult CAHPS survey aims for 411
respondents out of a 1,350-person
sampling and the Child CAHPS survey
aims for 411 respondents out of a 1,650person sampling. For Medicaid, the
survey would be conducted twice, once
for children and once for adults. For
CHIP, the survey would be conducted
once for children and once for pregnant
or postpartum adults, as applicable. We
estimate it would take 20 minutes (0.33
hr) at $28.01/hr for a Medicaid or CHIP
beneficiary to complete the CAHPS
Health Plan Survey. For Medicaid, in
aggregate, we estimate a new beneficiary
burden of 172,346 hours (629 MCOs,
PIHPs and PAHPs × 0.33 hr per survey
response × 822 beneficiary responses) at
a cost of $4,827,411 (172,346 hr ×
$28.01/hr). For CHIP for § 457.1240(d),
in aggregate, we estimate a new
beneficiary burden of 27,263 hours (199
MCOs, PIHPs, and PAHPs × 0.33 hr per
survey response × 411 beneficiary
responses) at a cost of $763,637 (27,263
hr × $28.01/hr).
Additionally, amendments to
§ 438.515(a)(1)(i), reporting QRS
measures would require States to update
existing managed care contracts. We
estimate it would take 1 hour at $77.28/
hr for a business operations specialist
and 30 minutes at $110.82/hr a general
operations manager to amend vendor
contracts to reflect the new reporting
requirements. In aggregate for Medicaid,
we estimate a one-time State burden of
944 hours (629 MCOs, PIHPs, and
PAHPs × 1.5 hours) at a cost of $83,462
(629 contracts × [(1 hr × $77.28/hr) +
(0.5 hr × $110.82/hr)]). As this would be
a one-time requirement, we annualize
our time and cost estimates to 315 hours
and $27,821. The annualization divides
our estimates by three (3) years to reflect
OMB’s likely approval period. We are
annualizing the one-time burden
estimates since we do not anticipate any
additional burden after the 3-year
approval period expires. In aggregate for
CHIP for § 457.1240(d), we estimate a
one-time State burden of 299 hours (199
MCOs, PIHPs, and PAHPs × 1.5 hours)
at a cost of $26,405 (199 contracts × [(1
hr × $77.28/hr) + (0.5 hr × $110.82/hr)]).
As this would be a one-time
requirement, we annualize our time and
cost estimates to 99 hours and $8,820.
The annualization divides our estimates
by three (3) years to reflect OMB’s likely
approval period. We are annualizing the
one-time burden estimates since we do
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not anticipate any additional burden
after the 3-year approval period expires.
Amendments to § 438.515(a)(1)(ii)
require States to collect data from
Medicare and the State’s fee-for-service
providers, if all data necessary to issue
an annual quality rating cannot be
provided by the managed care plans and
the data are available for collection by
the State without undue burden. We
expect a that subset of States would
need to collect Medicare data or State
Medicaid fee-for-service data to report
the mandatory quality measures. We
assume that plans have access to
Medicare data for their members and
have included this burden in the cost of
data collection described above.
However, we assume Medicaid fee-forservice data would need to be provided
and that this requirement would impact
5 States. For a State to collect the feefor-service data needed for QRS
reporting, we expect it would take: 120
hours at $109.36/hr for a computer
programmer to program and synthesize
the data and 20 hours at $77.28/hr for
a business operations specialist to
manage the data collection process. In
aggregate for Medicaid, we estimate an
annual State burden of 700 hours (5
States × [120 hr + 20 hr]) at a cost of
$73,344 ([120 hr × $109.36/hr] + [20 hr
× $77.28/hr]).
Amendments to §§ 438.515(a)(2) and
457.1240(d) require the QRS measure
data to be validated. We estimate it
would take 16 hours at $77.28/hr for a
business operations specialist to review,
analyze and validate measure data. In
aggregate for Medicaid, we estimate an
annual private sector burden of 10,064
hours (629 MCOs, PIHPs, PAHPs and
PCCMs × 16 hr) at a cost of $777,746
(10,064 hr × $77.28/hr). In aggregate for
CHIP for § 457.1240(d), we estimate an
annual private sector burden of 3,184
hours (199 MCOs, PIHPs and PAHPs ×
16 hr) at a cost of $246,060 (3,184 hr ×
$77.28/hr).
13. ICRs Regarding Requirements for
QRS Website Display (§§ 438.520(a) and
457.1240)
The following proposed changes will
be submitted to OMB for review under
control number 0938–1281 (CMS–
10553). The following proposed changes
to § 457.1240 will be submitted to OMB
for review under control number 0938–
1282 (CMS–10554).
The proposed amendments to
§§ 438.520(a) and 457.1240(d) would
require the State to prominently post an
up-to-date display on its website that
provides information on available
MCOs, PIHPs and PAHPs. The display
must: allow users to view tailored
information, compare managed care
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plans, provide information on quality
ratings and directs users to resources on
how to enroll in a Medicaid or CHIP
plan. Additionally, the display must
offer consumer live assistance services.
After the display is established, the
State would need to maintain the
display by populating the display with
data collected from the mandatory QRS
measure set established as proposed in
this proposed rule. The proposed rule
outlines a phase-in approach to the QRS
website display requirements; however,
the burden estimate reflects the full
implementation of the website. We
recognize this may results is an
overestimate during the initial phase of
the website display but believe the
estimate is representative of the longerterm burden associated with the QRS
website display requirements.
To develop the initial display, we
estimate it would take: 600 hours at
$109.36/hr for a computer programmer
to create and test code; 600 hours at
$78.18/hr for a web developer to create
the user interface; 80 hours at $77.28/hr
for a business operations specialist to
manage the display technical
development process; and 450 hours at
$98.50/hr for a database administer to
establish the data structure and
organization. We estimate that 44 States
for Medicaid and 32 States for CHIP will
develop QRS website displays. For one
State, we estimate a burden of 1,730
hours (600 hr + 600 hr + 80 hr + 450
hr) at a cost of $163,031 ([600 hr ×
$109.36/hr] + [600 hr × $78.18/hr] + [80
hr × $77.28/hr] + [450 hr × $98.50/hr]).
In aggregate for Medicaid, we estimate
a one-time State burden of 76,120 hours
(44 States × 1,730 hr) at a cost of
$7,173,364 (44 States × $163,031). In
aggregate for CHIP for § 457.1240(d), we
estimate a one-time State burden of
55,360 hours (32 States × 1,730 hr) and
$5,216,992 (32 States × $163,031). As
this would be a one-time requirement,
we annualize our time and cost
estimates for CHIP to 18,453 hours and
$48,330,202. The annualization divides
our estimates by three (3) years to reflect
OMB’s likely approval period. We are
annualizing the one-time burden
estimates since we do not anticipate any
additional burden after the 3-year
approval period expires.
To maintain the QRS display
annually, we estimate it would take: 384
hours at $109.36/hr for a computer
programmer to modify and test code;
256 hours at $78.18/hr to update and
maintain the user interface; 120 hours at
$77.28/hr for a business operations
specialist to manage the daily
operations of the display; and 384 hours
at $98.50/hr for a database administer to
organize data. We estimate that 44
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States for Medicaid and 32 States for
CHIP will maintain QRS displays
annually. For one State, we estimate a
burden of 1,144 hours (384 hr + 256 hr
+ 120 hr + 384 hr) at a cost of $109,106
([384 hr × $92.92/hr] + [256 hr × $78.18/
hr] + [120 hr × $77.28/hr] + [384 hr ×
$98.50/hr]). In aggregate for Medicaid,
we estimate an annual State burden of
50,336 hours (1,144 hours × 44 States)
at a cost of $4,800,664 ($109,106 × 44
States). In aggregate for CHIP for
§ 457.1240(d), we estimate an annual
State burden of 103,168 hours (1,144 hr
× 32 States) at a cost of $3,491,392
($109,106 × 32 States).
The amendments to
§§ 438.520(a)(2)(iv) and 457.1240(d)
would require the display to include
quality ratings for mandatory measures
which may be stratified by factors
determined by CMS. We estimate it
would take 24 hours at $109.36/hr for a
computer programmer to develop code
to stratify plan data. In aggregate for
Medicaid (§ 438.520(a)(2)(iv)), we
estimate an annual private sector
burden of 15,096 hours (629 MCOs,
PIHPs and PAHPs × 24 hr) at a cost of
$1,650,899 (15,096 hr × $109.36/hr). In
aggregate for CHIP for § 457.1240(d), we
estimate an annual private sector
burden of 4,776 hours (199 MCOs,
PIHPs and PAHPs × 24 hr) at a cost of
$522,303 (4,776 hr × $109.36/hr).
The amendments to § 438.520(a)(3)(v)
would require the QRS website display
to include certain managed care plan
performance metrics, as specified by
CMS including the results of the secret
shopper survey specified in § 438.68(f).
The secret shopper survey is currently
accounted for by OMB under control
number 0938–TBD (CMS–10856). Plans
would complete the secret shopper
independent of the QRS requirements.
To meet QRS requirements, States
would enter data collected from the
secret shopper survey and display the
results of the survey on the QRS. Since
the burden for the secret shopper survey
is accounted for under a separate
control number, for the purposes of
MAC QRS, we account for the
incremental burden associated with
meeting the QRS requirements. We
estimate it would take 16 hours at
$37.96/hr for an office clerk to enter the
results from the secret shopper survey
into the QRS. In aggregate for Medicaid
§ 438.520(a)(3)(v), we estimate an
annual private sector burden of 10,064
hours (629 MCOs, PIHPs and PAHPs ×
16 hr) at a cost of $382,029 (10,064 hr
× $37.96/hr). In aggregate for CHIP for
§ 457.1240(d), we estimate an annual
private sector burden of 3,184 hours
(199 MCOs, PIHPs and PAHPs × 16 hr)
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at a cost of $120,865 (3,184 hr × $37.96/
hr).
14. ICRs Regarding QRS Annual
Reporting Requirements (Part 438
Subpart G and §§ 438.520(a) and
457.1240)
The following proposed changes will
be submitted to OMB for review under
control number 0938–1281 (CMS–
10553). The following proposed changes
to § 457.1240 will be submitted to OMB
for review under control number 0938–
1282 (CMS–10554).
The proposed amendments to
§§ 438.535(a) and 457.1240(b) would
mandate that on an annual basis, the
State submit a Medicaid managed care
quality rating system report in a form
and manner determined by CMS. We
estimate that 44 States for Medicaid and
32 States for CHIP will submit annual
MAC QRS reports. We estimate it would
take 24 hours at $77.28/hr for a business
operations specialist to compile the
required documentation to complete
this report and attestation that the State
is in compliance with QRS standards. In
aggregate for Medicaid for § 438.535(a),
we estimate an annual State burden of
1,056 hours (44 States × 24 hr) at a cost
of $81,608 (1,056 hr × $77.28/hr). In
aggregate for CHIP for § 457.1240(b), we
estimate an annual State burden of 768
hours (32 States × 24 hr) at a cost of
$59,351 (768 hr × $77.28/hr).
The addition of 438 subpart G for
Medicaid, and through a proposed
amendment at § 457.1240(d) for separate
CHIP, would revise the quality rating
system requirements and associated
burden previously promulgated under
§ 438.334. Given the QRS requirements
have substantively changed, our
currently approved burden estimates for
making changes to an approved
alternative Medicaid managed care QRS
are no longer applicable.
Therefore, alleviating this burden
would result in an annual Medicaid
State reduction of minus 116.7 hours
[(10 States × 35 hr)/3 years] and minus
$8,361 (10 States × [(5 hr × $37.96/hr)
+ (30 × $77.28/hr)]/3 years). Similarly,
we estimate an annual CHIP State
savings of minus 116.7 hours [(10 States
× 35 hr)/3 years] and minus $8,361 [(10
States × ((5 hr × $37.96/hr) + (30 ×
$77.28/hr))/3 years)].
To implement an alternative Medicaid
managed care QRS, we estimate it
would take: 5 hours at $37.96/hr for an
office and administrative support
worker, 25 hours at $77.28/hr for a
business operations specialist to
complete the public comment process,
and 5 additional hours at $77.28/hr for
a business operations specialist to seek
and receive approval from CMS for the
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change. We assume that a subset of
States will opt for an alternative QRS
and that the subset will revise their QRS
once every three years.
15. ICRs Regarding Program Integrity
Requirements Under the Contract
(§§ 438.608 and 457.1285)
The following proposed changes to
§ 438.608 will be submitted to OMB for
review under control number 0938–TBD
(CMS–10856). At this time the OMB
control number has not been
determined, but it will be assigned by
OMB upon their clearance of our
proposed collection of information
request. The control number’s
expiration date will be issued by OMB
upon their approval of our final rule’s
collection of information request. The
following proposed changes to
§ 457.1285 will be submitted to OMB for
review under control number 0938–
1282 (CMS–10554).
The proposed amendments to
§§ 438.608 and 457.1285 would require
States to update all MCO, PIHP, and
PAHP contracts to require managed care
plans to report overpayments to the
State within 10 business days of
identifying or recovering an
overpayment. We estimate that the
proposed changes to the timing of
overpayment reporting (from timeframes
that varied by State to 10 business days
for all States) would apply to all MCO,
PIHP, and PAHP contracts, including
contracts for NEMT, that is, a total of
654 contracts for Medicaid, and 199
contracts for CHIP. We estimate it
would take: 2 hours at $77.28/hr for a
business operations specialist and 1
hour at $110.82/hr for a general and
operations manager to modify State
contracts with plans. In aggregate for
Medicaid for § 438.608, we estimate a
one-time State burden of 1,962 hours
(654 contracts × 3 hr) at a cost of
$173,559 [654 contracts × ((2 hr ×
$77.28/hr) + (1 hr × $110.82/hr))]. As
this would be a one-time requirement,
we annualize our time and cost
estimates to 654 hours and $57,853.
In aggregate for CHIP for § 457.1285,
we estimate a one-time State burden of
597 hours (199 contracts × 3 hr) at a cost
of $52,811 [199 contracts × ((2 hr ×
$77.28/hr) + (1 hr × $110.82/hr))]. As
this would be a one-time requirement,
we annualize our time and cost
estimates to 199 hours and $17,604. The
annualization divides our estimates by
three (3) years to reflect OMB’s likely
approval period. We are annualizing the
one-time burden estimate since we do
not anticipate any additional burden
after the 3-year approval period expires.
We also estimate that it would take
MCOs, PIHPs, and PAHPs 1 hour at
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$109.36/hr for a computer programmer
to update systems and processes already
used to meet the previous requirement
for ‘‘prompt’’ reporting. In aggregate for
Medicaid for § 438.608, we estimate a
one-time private sector burden of 654
hours (654 contracts × 1 hr) at a cost of
$71,521 (654 hr × $109.36/hr). As this
would be a one-time requirement, we
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annualize our time and cost estimates to
218 hours and $23,840. In aggregate for
CHIP for § 457.1285, we estimate a onetime private sector burden of 199 hours
(199 contracts × 1 hr) at a cost of
$21,763 (199 contracts × $109.36/hr). As
this would be a one-time requirement,
we annualize our time and cost
estimates to 218 hours and $7,947. The
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annualization divides our estimates by
three (3) years to reflect OMB’s likely
approval period. We are annualizing the
one-time burden estimate since we do
not anticipate any additional burden
after the 3-year approval period expires.
C. Summary of Collection of
Information Requirements and
Associated Burden Estimates
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A. Statement of Need
This proposed rule would advance
CMS’ efforts to improve access to care,
quality and health outcomes, and better
address health equity issues for
Medicaid and CHIP managed care
enrollees. The proposed rule would
specifically address standards for timely
access to care and States’ monitoring
and enforcement efforts, reduce burden
for State directed payments and certain
quality reporting requirements, add new
standards that would apply when States
use in lieu of services and settings
(ILOSs) to promote effective utilization
and identify the scope and nature of
ILOS, specify medical loss ratio (MLR)
requirements, and establish a quality
rating system (QRS) for Medicaid and
CHIP managed care plans.
2011), the Regulatory Flexibility Act
(RFA) (September 19, 1980, Pub. L. 96–
354), section 1102(b) of the Act, section
202 of the Unfunded Mandates Reform
Act of 1995 (March 22, 1995; Pub. L.
104–4), Executive Order 13132 on
Federalism (August 4, 1999), and the
Congressional Review Act (5 U.S.C.
804(2)).
Executive Orders 12866 and 13563
direct agencies to assess all costs and
benefits of available regulatory
alternatives and, if regulation is
necessary, to select regulatory
approaches that maximize net benefits
(including potential economic,
environmental, public health and safety
effects, distributive impacts, and
equity). Section 3(f) of Executive Order
12866, as amended by Executive Order
14094, defines a ‘‘significant regulatory
action’’ as an action that is likely to
result in a rule: (1) having an annual
effect on the economy of $200 million
or more in any 1 year, or adversely and
materially affecting a sector of the
economy, productivity, competition,
jobs, the environment, public health or
safety, or State, local or tribal
governments or communities; (2)
creating a serious inconsistency or
otherwise interfering with an action
taken or planned by another agency; (3)
materially altering the budgetary
impacts of entitlement grants, user fees,
or loan programs or the rights and
obligations of recipients thereof; or (4)
raising legal or policy issues for which
centralized review would meaningfully
further the President’s priorities or the
principles set forth in the Executive
Order.
A regulatory impact analysis (RIA)
must be prepared for major rules. Based
on our estimates, OMB’s Office of
Information and Regulatory Affairs has
determined this rulemaking is
‘‘significant’’ under Section 3(f)(1) as
measured by the $200 million threshold,
and hence also a major rule under
Subtitle E of the Small Business
Regulatory Enforcement Fairness Act of
1996 (also known as the Congressional
Review Act). Accordingly, we have
prepared a Regulatory Impact Analysis
that to the best of our ability presents
the costs and benefits of the rulemaking.
Therefore, OMB has reviewed these
proposed regulations, and the
Departments have provided the
following assessment of their impact.
B. Overall Impact
We have examined the impacts of this
rule as required by Executive Order
12866 on Regulatory Planning and
Review (September 30, 1993), Executive
Order 13563 on Improving Regulation
and Regulatory Review (January 18,
C. Detailed Economic Analysis
We have examined the proposed
provisions in this rule and determined
that most of the proposed revisions to
part 438 and part 457 outlined in this
proposed rule are expected to minimally
or moderately increase administrative
D. Submission of PRA-Related
Comments
We have submitted a copy of this
proposed rule to OMB for its review of
the rule’s information collection
requirements. The requirements are not
effective until they have been approved
by OMB.
To obtain copies of the supporting
statement and any related forms for the
proposed collections discussed above,
please visit the CMS website at
www.cms.hhs.gov/
PaperworkReductionActof1995, or call
the Reports Clearance Office at 410–
786–1326.
We invite public comments on these
potential information collection
requirements. If you wish to comment,
please submit your comments
electronically as specified in the DATES
and ADDRESSES section of this proposed
rule and identify the rule (CMS–2439–
P), the ICR’s CFR citation, and OMB
control number.
III. Response to Comments
Because of the large number of public
comments we normally receive on
Federal Register documents, we are not
able to acknowledge or respond to them
individually. We will consider all
comments we receive by the date and
time specified in the DATES section of
this preamble, and, when we proceed
with a subsequent document, we will
respond to the comments in the
preamble to that document.
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IV. Regulatory Impact Analysis
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burden and associated costs as we note
in the COI (see section II. of this
proposed rule). Aside from our analysis
on burden in the COI, we believe that
certain provisions in this proposed rule
should specifically be analyzed in this
regulatory impact analysis as potentially
having a significant economic impact.
Those proposed provisions include
State directed payments, MLR reporting
standards, and ILOS due to the impact
these proposed provisions could have
on the associated and corresponding
managed care payments.
1. State Directed Payments (SDPs)
(§§ 438.6, 438.7)
Neither the May 6, 2016 final rule (81
FR 27830) nor the November 13, 2020
final rule (85 FR 72754) included a
regulatory impact analysis that
discussed the financial and economic
effects of SDPs. At the time the 2016
final rule was published and adopted
regulations explicitly governing State
directed payments, we believed that
States would use the SDPs in three
broad ways to: (1) transition previous
pass-through payments into formal
arrangements as SDPs; (2) add or
expand provider payment requirements
to promote access to care; and (3)
implement quality or value payment
models that include Medicaid managed
care plans. However, since § 438.6(c)
was issued in the 2016 final rule, States
have requested approval for an
increasing number of SDPs. The scope,
size, and complexity of the SDPs being
submitted by States for approval has
also grown steadily. In calendar year
2017, CMS received 36 preprints for our
review and approval from 15 States; in
calendar year 2021, CMS received 223
preprints from 39 States. For calendar
year 2022, CMS received 309 preprints
from States. As of March 2023, CMS has
reviewed more than 1,100 SDP
proposals and approved more than
1,000 proposals since the 2016 final rule
was issued. To accommodate these
requests from States, CMS applied
discretion in interpreting and applying
§ 438.6(c) in reviewing and approving
SDPs. The 2016 final rule required
criteria to determine if provider
payment rates are ‘‘reasonable,
appropriate, and attainable’’ and that
SDPs must relate to utilization, quality,
or other goals described in § 438.6(c).
CMS has interpreted these sections of
the regulation broadly, and therefore,
the amount of SDP payments has grown
significantly over time.
SDPs also represent a substantial
amount of State and Federal spending.
The Medicaid and CHIP Payment and
Access Commission (MACPAC)
reported that CMS approved SDPs in 37
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States, with spending exceeding more
than $25 billion.150 The U.S.
Government Accountability Office
(GAO) also reported that at least $20
billion has been approved by CMS for
preprints with payments to be made on
or after July 1, 2021, across 79
proposals.151
We have tracked SDP spending trends
as well. Using the total spending
captured for each SDP through the end
of fiscal year 2022, we calculate that
SDP payments in 2022 were at least
$52.2 billion. there may be some SDPs
for which CMS does not have projected
or actual spending data. In addition, our
data reporting and collection is not
standardized, and in some cases may be
incomplete, so spending data for some
SDP approvals may be less accurate.
CMS began collecting total dollar
estimates for SDPs incorporated through
adjustments to base rates as well as
those incorporated through separate
payment terms with the revised preprint
form published in January 2021; States
were required to use the revised
preprint form for rating periods
beginning on or after July 1, 2021. We
estimate that SDP spending comprises
approximately 11.3 percent of total
managed care payments in 2022 ($461.6
billion) and 6.6 percent of total
Medicaid benefit expenditures ($794.5
billion). SDP spending varies widely
across States. Thirty-nine (39) States
reported the use of one or more SDPs in
2022. In these States, the percentage of
Medicaid managed care spending paid
through SDPs ranged from 1 percent to
58 percent, with a median of 8 percent;
as a share of total Medicaid spending,
SDPs ranged from 0 percent to 33
percent, with a median of 3 percent.
From 2016 through 2022, SDPs were
a significant factor in Medicaid
expenditure growth. Total benefit
spending increased at an average annual
rate of 6.3 percent per year from 2016
through 2022; excluding SDPs, benefit
spending grew at an average rate of 5.1
percent. Managed care payments grew
9.2 percent on average over 2016 to
2022, but excluding SDPs, the average
growth rate was 7.0 percent. While some
SDP spending may have been included
in managed care payments prior to 2016
(either as a pass-through payment or
some other form of payment), by 2022
we expect that much of this is new
spending.
In 2022, we estimate that about 75
percent of SDP spending went to
hospitals for inpatient and outpatient
services, and another 5 percent went to
academic medical centers. The
remaining 20 percent of SDP spending
went to nursing facilities, primary care
physicians, specialty physicians, HCBS
and personal care service providers,
behavioral health service providers, and
dentists.
The data available do not allow us to
determine how much of this baseline
SDP spending was incorporated into
managed care expenditures prior to the
2016 final rule, or reflected historical
transfers from prior payment
arrangements. For example, States
transitioned pass-through payments to
SDPs or transferred spending from feefor-service payments (for example,
supplemental payments) to SDPs. Some
States indicate that the SDP has had no
net impact on rate development while
other States have reported all estimated
spending for the services and provider
class affected by the SDP. Based on our
experience working with States, we
believe much of the earlier SDP
spending was largely existing Medicaid
spending that was transitioned to
managed care SDPs. However, in more
recent years, we believe that most SDP
spending reflects new expenditures. For
context, States reported $6.7 billion in
pass-through payments after the 2016
final rule.152 States also have reported
only a small decrease in fee-for-service
supplemental payments since 2016
(from $28.7 billion in 2016 to $27.5
billion in 2022).153 SDP spending in
2022 significantly exceeds the originally
reported pass-through payments and the
changes in fee-for-service supplemental
payments.
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The proposals in this rule are
intended to ensure the following policy
goals: (1) Medicaid managed care
enrollees receive access to high-quality
care under SDPs; (2) SDPs are
appropriately linked to Medicaid
quality goals and objectives for the
providers participating in the SDPs; and
(3) CMS has the appropriate fiscal and
program integrity guardrails in place to
strengthen the accountability and
feasibility of SDPs.
The proposal expected to have the
most significant economic impact is
setting a payment ceiling at 100 percent
of the ACR for SDPs for inpatient
hospital services, outpatient hospital
services, nursing facility services, and
qualified practitioner services at
academic medical centers. As discussed
in section I.B.2.f. of this proposed rule,
we have used the ACR as a benchmark
for total payment levels for all SDP
reviews since 2018 and have not
knowingly approved an SDP that
includes payment rates that are
projected to exceed the ACR. Based on
the available data, we estimate that
$11.6 billion of SDPs in 2022 reflect
payments at or near the ACR. It is
difficult to determine the amounts of
these payments due to data quality and
inconsistent reporting of these details.
For example, if payment data are
aggregated across multiple providers or
provider types, it can be difficult to
determine if providers are being paid at
different levels. Additionally, many
SDPs report payment rates relative to
Medicare instead of ACR; for some
SDPs, the payment rates relative to
Medicare suggest effective payment
rates would be near the ACR. These
would include SDPs with effective
payment rates of 150 percent or more of
the Medicare rate (with several over 200
percent and as high as 450 percent).
Under current policy, we project that
SDP spending would increase from $52
billion in 2022 (or 11.3 percent of
managed care spending) to about $91
billion by 2028 (or 15 percent of
managed care spending).
TABLE 6—PROJECTED MEDICAID MANAGED CARE AND STATE DIRECTED SPENDING UNDER CURRENT POLICY, FY 2022–
2028
[In billions of dollars]
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Managed care spending .............................
2023
$461.6
$502.2
150 Medicaid and CHIP Payment and Access
Commission, ‘‘Report to Congress on Medicaid and
CHIP,’’ June 2022, available at https://
www.macpac.gov/wp-content/uploads/2022/06/
MACPAC_June2022-WEB-Full-Booklet_FINAL-5081.pdf.
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$479.4
$502.9
151 U.S. Government Accountability Office,
‘‘Medicaid: State Directed Payments in Managed
Care,’’ June 28, 2022, available at https://
www.gao.gov/assets/gao-22-105731.pdf.
152 Our data reflects documentation provided
from 15 States with pass-through payments in
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2026
2027
$536.6
$571.1
2028
$607.7
rating periods beginning from July 1, 2017 through
June 30, 2018.
153 CMS–64. https://www.medicaid.gov/
medicaid/financial-management/state-expenditurereporting-for-medicaid-chip/expenditure-reportsmbescbes/.
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TABLE 6—PROJECTED MEDICAID MANAGED CARE AND STATE DIRECTED SPENDING UNDER CURRENT POLICY, FY 2022–
2028—Continued
[In billions of dollars]
2022
SDP spending ..............
SDP as share of managed care .................
2023
2025
2026
2027
2028
$52.2
$66.1
$67.5
$73.1
$79.2
$85.7
$91.2
11.3%
13.2%
14.1%
14.5%
14.8%
15.0%
15.0%
Estimating the impact of the proposed
SDP provisions is challenging for
several reasons. First, as noted
previously, the projected and actual
spending data that we collect from
States is not standardized, and in some
cases aggregated across providers. It is
also often difficult to determine how
payment rates compare, especially when
States use different benchmarks for
payment (for example, comparing SDPs
using Medicare payment rates to those
using ACR payment rates). In addition,
there is frequently limited information
on ACR payment rates. It is difficult to
determine how the ACR may be
calculated and how the calculation may
vary across different States and
providers. Furthermore, it may be
difficult to determine how many more
providers are not paid under SDPs and
how much they could be paid if SDPs
were expanded to them.
Second, it is difficult to determine
how much providers are paid in
managed care programs without SDPs.
These data appear to be less frequently
reported, and we have virtually no
information about provider payments
when the State does not use an SDP.
This information is important when
estimating the impact of changes in
SDPs, because the initial payment rate
matters as much as the final rate. In
some cases, the initial payment rates for
existing SDPs are significantly low (for
example, there are several SDPs where
the reported initial payment rates are 10
to 20 percent of ACR or commercial
rates, 25 to 30 percent of Medicare rates,
or 10 to 35 percent of Medicaid State
plan rates). In other cases, the initial
payment rates are relatively higher.
Thus, it may be difficult to determine
how large new SDPs would be.
Third, there is significant variation in
the use of SDPs across States. States
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have significant discretion in
developing SDPs (including which
providers receive SDPs and the amounts
of the payments), and it is challenging
to predict how States would respond to
changes in policy. Some States may add
more SDPs or expand spending in
existing SDPs. Moreover, as many SDPs
are funded through sources other than
State general revenues (such as
intergovernmental transfers or provider
taxes), decisions about SDPs may be
dependent on the availability of these
funding sources.
For these reasons, we believe it is
prudent to provide a range of estimated
impacts for this section of the proposed
rule. The following estimates reflect a
reasonable expectation of the impacts of
this proposed rule on Medicaid
expenditures, but do not include all
possible outcomes.
We estimate that the low end of the
range for the proposed changes would
have zero impact on Medicaid
expenditures. That is, we assume that
the new policies in the rule would have
no bearing on States’ future decisions on
SDPs. Future growth in Medicaid
spending on SDPs would be the same as
currently projected. This estimate also
assumes that there would be no
reduction in expenditures from limiting
effective payment rates to ACR rates.
We believe this is a reasonable
estimate of the low end of this range.
SDPs are already growing rapidly and
several States already have SDPs with
effective payment rates at or near the
ACR. In addition, SDP spending is
projected to continue to grow as a share
of Medicaid managed care spending
over the next several years, which
suggests that other States may add SDPs
or increase the payment rates within the
SDPs. Thus, one possible outcome is
that States would use SDPs the same
way under current policy and under the
proposed rule.
The estimate of the upper end of the
range is based on the expectation that
the provisions of the proposed rule
would prompt States to increase SDP
spending. We believe that by setting the
payment limit at the ACR rates for
certain services, States may increase the
size and scope of future SDPs to
approach this limit. In particular, there
are many SDPs that currently have
effective reimbursement rates at or
around 100 percent of Medicare
reimbursement rates, and others with
rates below 100 percent of ACR, and
that States may potentially increase
payments associated with these SDPs.
For the high scenario, we assume that
Medicaid SDP spending would increase
at a faster rate than projected under
current law. Under current law,
Medicaid SDP spending is projected to
reach 15 percent of managed care
spending by 2027; we assume in the
high scenario that SDP spending would
reach about 17.5 percent of managed
care spending in 2027. Under this
scenario, SDP spending would increase
by approximately 20 percent by 2027 (or
about $16 billion). From 2024 through
2026, SDP spending would increase
somewhat faster than assumed under
current law to reach those levels. This
increase would include additional
spending from current SDPs increasing
payment rates to the ACR, and may also
include new or expanded SDPs. We
would also expect that this would occur
mostly among SDPs for hospitals and
academic medical centers, as those are
currently the providers that receive the
majority of SDPs. We have not estimated
a breakdown of impacts by provider
type or by State in this analysis. The
estimated impacts are provided in Table
7.
TABLE 7—PROJECTED MEDICAID STATE DIRECTED PAYMENT SPENDING UNDER PROPOSED RULE, HIGH SCENARIO, FY
2024–2028
[In billions of dollars]
2024
Current law ...........................................................................
Proposed rule .......................................................................
Impact ..................................................................................
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$73.1
81.7
8.6
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$79.2
91.8
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$85.7
101.9
16.2
2028
$91.2
108.5
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In Table 8, we provide estimates of
the impacts on the Federal government
and on States.
TABLE 8—PROJECTED MEDICAID STATE DIRECTED PAYMENT SPENDING UNDER PROPOSED RULE BY PAYER, HIGH
SCENARIO, FY 2024–2028
[in billions of dollars]
2024
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Total impact .........................................................................
Federal government .............................................................
States ...................................................................................
We project that the Federal
government would pay an additional
$11.1 billion in 2028, with the States
paying an additional $6.2 billion in the
high scenario. We would note that for
the States, they would have discretion
of whether or not to increase SDP
spending (through existing or new
SDPs), and that the source of the nonFederal share may vary. Many States
already use sources other than State
general revenues (such as IGTs and
provider taxes, as noted previously),
and therefore the direct impact to State
expenditures may be less than
projected.
As noted previously, there is a wide
range of possible outcomes of this
proposed rule on SDP expenditures. The
actual changes in spending may be
difficult to determine, as there is
uncertainty in the future amount of
spending through SDPs in the baseline.
The specific impacts could also vary
over time, by State, and by provider
type. We believe actual impacts can
reasonably be expected to fall within the
range shown here.
There are additional proposals in this
rule that may also slightly increase SDP
spending. This includes allowing States
to:
(1) Direct expenditures for nonnetwork providers;
(2) Set the amount and frequency for
VBP SDPs;
(3) Recoup unspent funds for VBP
SDPs; and
(4) Exempting minimum fee
schedules at the Medicare rate from
prior approval.
We do not have quantitative data to
analyze the impact of these provisions.
However, based on a qualitative analysis
of our work with States, we believe
these regulatory changes would have
much more moderate effects on the
economic impact in comparison to the
ceiling on payment levels described
above. Allowing States to direct
expenditures for non-network providers
will likely increase the number of State
contract provisions; however, we
anticipate that most States will want to
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1.6
2026
$8.6
5.6
3.0
require minimum fee schedules tied to
State plan rates, which will likely result
in very small changes from existing rate
development practices. Regarding the
proposal to remove the existing
regulatory requirements for setting the
amount and frequency for VBP SDPs
and recouping unspent funds for VBP
SDPs, we anticipate this will change the
types of SDPs States seek, encouraging
them to pursue VBP models, that would
replace existing VBPs, though a few
States may pursue new models. The
proposed regulatory requirement to
exempt minimum fee schedules tied to
Medicare rates will likely cause some
increase in spending as more States may
take up this option, but again, we do not
anticipate this to have as significant
impact on rate development.
There are a few proposals in this rule
that are likely to exert some minor
downward pressure on the rate of
growth in SDP spending, such as the
enhanced evaluation requirements,
requirements related to financing of the
non-Federal share, and eliminating
States’ ability to use reconciliation
processes. We expect that these
provisions would not have any
significant effect on Medicaid
expenditures.
Aside from spending, we believe
many of the proposals in section I.B.2.
of this proposed rule would have
significant qualitative impacts on
access, quality, and transparency. One
example is our proposal to permit the
use of SDPs for non-network providers
(section I.B.2.d. of this proposed rule).
One of the most frequently used nonnetwork provider types is family
planning. Permitting States to use SDPs
for family planning providers could
greatly improve access and ease access
for enrollees consistent with the
statutory intent of section 1902(a)(23)(B)
of the Act. Our proposal to permit States
to set the frequency and amount of SDP
payments (section I.B.2.h. of this
proposed rule) should remove
unnecessary barriers for States
implementing VBP SDPs. This should
have direct impacts on quality of care as
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$12.6
8.2
4.4
$16.2
10.5
5.7
2028
$17.3
11.1
6.2
States will be more inclined to use VBP
SDPs. It will allow the payments to be
more closely linked to the services
provided in a timely fashion, and it will
allow States to establish strong
parameters and operational details that
define when and how providers will
receive payment to support robust
provider participation. Lastly, our
proposal (section I.B.2.b. of this
proposed rule) to require specific
information in managed care plan
contracts would improve accountability
to ensure that the additional funding
included in the rate certification is
linked to a specific service or benefit
provided to a specific enrollee covered
under the contract.
Taken together, we believe our SDP
related proposals in this rule would
enable us to ensure that SDPs would be
used to meet State and Federal policy
goals to improve access and quality,
used for the provision of services to
enrollees under the contract, and
improve fiscal safeguards and
transparency. The proposals in this rule
would provide a more robust set of
regulations for SDPs and are informed
by six years of experience reviewing and
approving SDP preprints. We believe
the resulting regulations would enable
more efficient and effective use of
Medicaid managed care funds.
2. Medical Loss Ratio (MLR) Standards
(§§ 438.8, 438.74, 457.1201, 457.1203,
457.1285)
We propose to amend §§ 438.3(i),
438.8(e)(2), 457.1201, and 457.1203 to
specify that only those provider
incentives and bonuses that are tied to
clearly defined, objectively measurable,
and well-documented clinical or quality
improvement standards that apply to
providers may be included in incurred
claims for MLR reporting. In States that
require managed care plans to pay
remittances back to the State for not
meeting a minimum MLR, and where
remittance calculations are based on the
MLR standards in § 438.8, the
remittance amounts may be affected. If
managed care plans currently include
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(in reported incurred claims) payments
to providers that significantly reduce or
eliminate remittances while providing
no value to consumers, the proposed
clarification would result in transfers
from such managed care plans to States
in the form of higher remittances or
lower capitation rates. Although we do
not know how many managed care
plans currently engage in such reporting
practices or the amounts improperly
included in MLR calculations, using
information from a prior CCIIO RIA
analysis,154 we estimate the impact of
the proposed clarification by assuming
that provider incentive and bonus
payments of 1.06 percent or more paid
claims (the top 5 percent of such
observations) may represent incentives
based on MLR or similar metrics. Based
on this assumption and the Medicaid
MLR data for 2018, the proposed
clarification would increase remittances
paid by managed care plans to States by
approximately $12 million per year
(total computable).
We propose to amend §§ 438.8(e)(3)
and 457.1203(c) to specify that only
expenditures directly related to
activities that improve health care
quality may be included in QIA
expenses for MLR reporting. In States
that require managed care plans to pay
remittances back to the State for not
meeting a minimum MLR, and where
the remittance calculations are based on
the MLR standards in § 438.8, the
remittance amounts may be affected.
This proposed change would result in
transfers from managed care plans that
currently include indirect expenses in
QIA to States in the form of higher
remittances or lower capitation rates.
Although we do not know how many
managed care plans include indirect
expenses in QIA, using information
from a previous CCIIO RIA analysis,155
we estimate the impact of the proposed
change by assuming that indirect
expenses inflate QIA by 41.5 percent
(the midpoint of the 33 percent to 50
percent range observed during CCIIO
MLR examinations) for half of the
issuers that report QIA expenses (based
on the frequency of QIA-related findings
in CCIIO MLR examinations). Based on
these assumptions and the Medicaid
MLR data for 2018, the proposed
clarification would increase remittances
paid by managed care plans to States by
approximately $49.8 million per year.
We propose to amend §§ 438.608(a)(2)
and (d)(3), and 457.1285 to require
States’ contracts with managed care
plans to include a provision requiring
managed care plans to report any
154 87
155 87
FR 703.
FR 703.
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overpayment (whether identified or
recovered) to the State. In States that
require managed care plans to pay
remittances back to the State for not
meeting a minimum MLR, and where
the remittance calculations are based on
the MLR standards in § 438.8, the
remittance amounts may be affected.
Given that States do not provide this
level of payment reporting to CMS, we
are unable to quantify the benefits and
costs of this proposed change; however,
this proposed change may result in
transfers from managed care plans to
States in the form of higher remittances
or lower capitation rates.
We propose to amend 438.8(k) to
require managed care plans to report
SDPs to States as a line item in their
MLR reports. In States that require
managed care plans to pay remittances
back to the State for not meeting a
minimum MLR, and the remittance
calculation arrangements are based on
§ 438.8, the remittance amounts may be
affected. Given that CMS does not have
data on actual revenue and expenditure
amounts for SDPs that would allow for
modeling the effect of the line item
reporting on remittances, we are unable
to quantify the benefits and costs of this
proposed change. We expect that this
proposed change may result in transfers
from States to managed care plans in the
form of lower remittances or higher
capitation rates.
3. In Lieu of Services and Settings
(ILOSs) (§§ 438.2, 438.3, 438.16,
457.1201, 457.120)
In the May 6, 2016 final rule (81 FR
27830), the regulatory impact analysis
addressed the financial and economic
effects of allowing FFP for capitation
payments made for enrollees that
received inpatient psychiatric services
during short-term stays in an institution
for mental disease (IMD) as an ILOS;
however, it did not address other
potential ILOS (see 81 FR 27840 and
27841 for further details). When we
analyzed the May 6, 2016 final rule for
the regulatory impact analysis, we
concluded that the financial and
economic effects of all other ILOSs
would be offset by a decrease in
expenditures for the State plan-covered
services and settings for which ILOSs
are a medically appropriate and cost
effective substitute. The use of ILOSs is
a longstanding policy in managed care
given the flexibility that managed care
plans have historically had in
furnishing care in alternate settings and
services in a risk-based delivery system,
if cost effective, on an optional basis
and to the extent that the managed care
plan and the enrollee agree that such
setting or service would provide
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medically appropriate care. States and
managed care plans historically have
utilized ILOSs that are immediate
substitutes for covered services and
settings under the State plan, such as a
Sobering Center as a substitute for an
emergency department visit. More
recently, a few States and managed care
plans have begun utilizing ILOSs as
longer term substitutes for covered
services and settings under the State
plan. On January 7, 2021, CMS
published a State Health Official (SHO)
letter (SHO# 21–001) 156 that described
opportunities under Medicaid and CHIP
to better address social determinants of
health (SDOH). Additionally, on January
4, 2023, CMS published a State
Medicaid Director (SMD) letter (SMD#
23–001) 157 that outlined additional
guidance for ILOSs in Medicaid
managed care. Since CMS published
this guidance, States have been working
to implement changes in their Medicaid
managed care programs to meet the
HRSNs of Medicaid beneficiaries more
effectively, including partnering with
community-based organizations that
routinely address HRSNs.
We believe that expanding the
definition of what is allowable as ILOSs
in Medicaid managed care would likely
lead to an increase in Medicaid
expenditures. Many of these services
intended to address HRSNs may not
have been previously eligible for
coverage under Medicaid as an ILOS.
While guidance requires these to be cost
effective, the proposed rule does not
require cost effectiveness to be ‘‘budget
neutral.’’ Moreover, for ILOSs that are
intended to be in lieu of some future
service, the cost effectiveness may need
to be measured over years.
Data on ILOS is extremely limited,
and CMS does not currently collect any
data (outside of ILOS spending for IMDs
as part of the managed care rate
contract). Moreover, there is limited
information on the additional ILOSs
that States may use. Therefore, we are
providing a range of potential impacts
for this section as well.
At the low end of the range, we
project that there would be no impact
on Medicaid expenditures. In these
cases, we would assume (1) the use of
new ILOSs are relatively lower; and (2)
additional ILOS spending is offset by
savings from other Medicaid services.
156 Opportunities in Medicaid and CHIP to
Address Social Determinants of Health, https://
www.medicaid.gov/federal-policy-guidance/
downloads/sho21001.pdf.
157 Additional Guide on Use of In Lieu of Services
and Settings in Medicaid Managed Care, https://
www.medicaid.gov/federal-policy-guidance/
downloads/smd23001.pdf.
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At the high end of the range, we
project that there would be some
increase in Medicaid spending. We
make the following assumptions for the
high scenario: (1) half of States would
use new ILOSs; (2) States would
increase use of ILOSs to 2 percent of
total Medicaid managed care spending;
and (3) additional ILOSs would offset 50
percent of new spending. Table 9 shows
the impacts in the high scenario.
TABLE 9—PROJECTED MEDICAID ILOS SPENDING UNDER PROPOSED RULE BY PAYER, HIGH SCENARIO, FY 2024–2028
[In billions of dollars]
2024
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Total impact .........................................................................
Federal government .............................................................
States ...................................................................................
2025
$2.4
1.6
0.8
2026
$2.5
1.6
0.9
We also believe it is important for
CMS to begin to capture data on ILOS
expenditures as a portion of total
capitation payments that are eligible for
FFP to ensure appropriate fiscal
oversight, as well as detail on the
managed care plans’ ILOS costs.
Therefore, we proposed reporting
related to the final ILOS cost percentage
and actual MCO, PIHP and PAHP ILOS
costs in §§ 438.16(c) and 457.1201(c).
This will also aid us in future regulatory
impact analyses.
$115.22 per hour, including overhead
and fringe benefits https://www.bls.gov/
oes/current/oes_nat.htm. Assuming an
average reading speed, we estimate that
it would take approximately 20 hours
for the staff to review half of this
proposed rule. For each entity that
reviews the rule, the estimated cost is
$2,304. Therefore, we estimate that the
total cost of reviewing this regulation is
$2 million.
4. Regulatory Review Cost Estimation
If regulations impose administrative
costs on private entities, such as the
time needed to read and interpret this
proposed rule, we should estimate the
cost associated with regulatory review.
Due to the uncertainty involved with
accurately quantifying the number of
entities that will review the rule, we
assume that the total number of unique
commenters on the 2016 final rule will
be the number of reviewers of this
proposed rule. We received 879 unique
comments on the 2016 final rule. We
acknowledge that this assumption may
understate or overstate the costs of
reviewing this rule. It is possible that
not all commenters reviewed the 2016
rule in detail, and it is also possible that
some reviewers chose not to comment
on the proposed rule. For these reasons,
we thought that the number of past
commenters would be a fair estimate of
the number of reviewers of this rule. We
welcome any comments on the
approach in estimating the number of
entities which will review this proposed
rule.
We also recognize that different types
of entities are in many cases affected by
mutually exclusive sections of this
proposed rule, and therefore, for the
purposes of our estimate, we assume
that each reviewer reads approximately
50 percent of the rule. We seek
comments on this assumption.
Using the wage information from the
BLS for medical and health service
managers (Code 11–9111), we estimate
that the cost of reviewing this rule is
1. State Directed Payments (SDPs)
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D. Alternatives Considered
As discussed in section I.B.2.f. of this
proposed rule on provider payment
limits, we are considering alternatives to
the ACR as a total payment rate limit for
inpatient hospital services, outpatient
hospital services, nursing facility
services, and qualified practitioner
services at an academic medical center
for each SDP. The alternatives we are
considering include the Medicare rate,
some level between Medicare and the
ACR, or a Medicare equivalent of the
ACR. We are also considering an
alternative that would establish a total
payment rate limit for any SDPs
described in paragraphs (c)(1)(i) and (ii)
that are for any of these four services,
at the ACR, while limiting the total
payment rate for any SDPs described in
paragraph § 438.6(c)(1)(iii)(C) through
(E), at the Medicare rate. We are also
considering and seek public comment
on establishing a total payment rate
limit for all services for all SDP
arrangements described in
§ 438.6(c)(1)(i) and (ii), and
438.6(c)(1)(iii)(C) through (E) at the
Medicare rate. For each of these
alternatives, we acknowledge that some
States currently have SDPs that have
total payment rates up to the ACR.
Therefore, these alternative proposals
could be more restrictive, and States
could need to reduce funding from
current levels, which could have a
negative impact on access to care and
health equity initiatives.
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Frm 00141
Fmt 4701
Sfmt 4702
2027
$2.7
1.7
1.0
2028
$2.9
1.9
1.0
$3.0
2.0
1.0
2. Medical Loss Ratio (MLR) Standards
For all MLR-related proposed
changes, except those relating to SDP
reporting, the only alternative
considered was no change. We
considered alternatives to requiring
actual SDP amounts as part of MLR
reports, including creating a new
separate reporting process for SDPs or
modifying existing reporting processes
to include SDPs. We determined that
creating a new separate reporting
process specific to SDPs would impose
significant burden on States as it would
require State staff to learn a new process
and complete an additional set of
documents for SDP reporting. We
considered modifying other State
managed care reporting processes, for
example, MCPAR, to include SDPs but,
unlike MLR reporting, those processes
were not specific to reporting financial
data. We propose integrating SDP
reporting in the MLR as the current
MLR process requires reporting of
financial data from managed care plans,
and in turn, States provide a summary
of these reports to CMS in the form of
the annual MLR summary report. The
integration of managed care plan and
State SDP reporting using current MLR
processes will encourage States to add
the monitoring and oversight of SDPs as
a part of a State’s established MLR
reporting process.
3. In Lieu of Services and Settings
(ILOSs) (§§ 438.2, 438.3, 438.16,
457.1201, 457.120)
One alternative we considered was
leaving the 2016 final rule as it is today;
however, since the rule was finalized in
2016, we continue to hear of increased
State and plan utilization and
innovation in the use of ILOSs, and we
do not believe the current regulation
ensures appropriate enrollee and fiscal
protections. As a result, we propose
many additional safeguards in this rule.
The ILOS proposals seek to ensure
appropriate safeguards while also
specifying that States and managed care
plans can consider both short term and
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longer term substitutes for State plancovered services and settings.
Additionally, we considered including
enrollee protections and ILOS
transparency without the 5 percent limit
on the ILOS cost percentage and the
ILOS evaluation, when applicable.
However, we have concerns regarding
the potential unrestrained growth of
ILOS expenditures.
E. Accounting Statement and Table
As required by OMB Circular A–4
(available at https://
www.whitehouse.gov/wp-content/
uploads/legacy_drupal_files/omb/
circulars/A4/a-4.pdf), we have prepared
an accounting statement in Table 10
showing the classification of the impact
associated with the provisions of this
proposed rule. In the case of SDPs, we
categorize these as transfers from the
Federal government and States to health
care providers. For ILOSs, we categorize
these as transfers from the Federal
government and States to beneficiaries
in the form of additional services.
Finally, for MLR requirements, we
categorize these as transfers from
managed care organizations to the
Federal government and States.
This provides our best estimates of
the transfer payments outlined in the
‘‘Section C. Detailed Economic
Analysis’’ above. We detail our
estimates of the low and high end of the
ranges in this section, and the primary
estimate is the average of the low and
high scenario impacts. This reflects a
wide range of possible outcomes, but
given the uncertainty in the ways and
degrees to which States may use the
SDPs and ILOSs, we believe that this is
a reasonable estimate of the potential
impacts under this proposed rule. For
the MLR provisions, we have not
provided a range given the relatively
small size of the estimated impact.
These impacts are discounted at seven
percent and three percent, respectively,
as reflected in Table 10.
TABLE 10—ACCOUNTING STATEMENT
[In millions of 2024 dollars]
Benefits
Non-Quantified .............................
This proposed rule would support many benefits to the Medicaid program, including to align State and Federal efforts to improve timely access to care for Medicaid managed care enrollees, enhance and improve quality-based provider payments to better support care delivery, and support better quality improvement throughout the Medicaid managed care program.
Transfers
Units
Annual monetized transfers
Primary estimate
From Federal Government to
Providers ..................................
From States to Providers .............
From Federal Government to
Beneficiaries .............................
From States to Beneficiaries .......
3,384
3,449
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Discount rate
(percent)
Period covered
2024
2024
7
3
2024–2028
2024–2028
1,846
1,882
3,692
3,764
2024
2024
7
3
2024–2028
2024–2028
809
809
428
429
0
0
0
0
1,617
1,619
856
858
2024
2024
2024
2024
7
3
7
3
2024–2028
2024–2028
2024–2028
2024–2028
62
62
62
62
62
62
2024
2024
7
3
2024–2028
2024–2028
34
34
34
34
34
34
2024
2024
7
3
2024–2028
2024–2028
This includes duplicative counts when
enrollees are enrolled in multiple
managed care plans concurrently. This
data also showed 43 States that contract
with 467 MCOs, 11 States that contract
with 162 PIHPs or PAHPs, 19 States that
contract with 21 non-emergency
transportation PAHPs, and 13 States
with 26 PCCM or PCCM entities. For
CHIP, we utilized State submitted data
for enrollment in managed care plans
for CY 2017. The enrollment data
reflected 4,580,786 Medicaid expansion
and 2,593,827 separate CHIP managed
158 Medicaid Managed Care Enrollment and
Program Characteristics (2020).
VerDate Sep<11>2014
Year dollars
6,767
6,899
From Managed Care Plans to
States .......................................
Effects on MCOs, PIHPs or PAHPs
(referred to as ‘‘managed care plans’’)
will not have a significant economic
impact. As outlined in section II.B. of
this proposed rule, we utilized data
submitted by States for enrollment in
Medicaid managed care plans for CY
2020. The enrollment data reflected
58,521,930 enrollees in MCOs,
37,692,501 enrollees in PIHPs or
PAHPs, and 6,089,423 enrollees in
PCCMs, for a total of 67,836,622
Medicaid managed care enrollees.158
High estimate
0
0
........................
0
0
From Managed Care Plans to
Federal Government ................
F. Regulatory Flexibility Act (RFA)
Low estimate
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care enrollees.159 These data also
showed that 32 States use managed care
entities for CHIP enrollment contracting
with 199 managed care entities.160
159 Centers for Medicare and Medicaid Services,
Statistical Enrollment Data System (2017),
Quarterly Enrollment Data Form 21E: Number of
Children Served in Separate CHIP Program/
Quarterly Enrollment Data Form 64.21E: Number of
Children Served in CHIP Medicaid Expansion
Program/Quarterly Enrollment Data Form 21PW:
Number of Pregnant Women Served, accessed
December 5, 2022.
160 Results of managed care survey of States
completed by Centers for Medicare and Medicaid
Services, Center for Medicaid and CHIP Services,
Children and Adults Health Programs Group,
Division of State Coverage Programs, 2017.
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The RFA requires agencies to analyze
options for regulatory relief of small
entities, if a rule has a significant impact
on a substantial number of small
entities. For purposes of the RFA, we
estimate that some managed care plans
may be small entities as that term is
used in the RFA. We believe that only
a few managed care plans may qualify
as small entities. Specifically, we
believe that approximately 14–25
managed care plans may be small
entities. We believe that the remaining
managed care plans have average annual
receipts from Medicaid and CHIP
contracts and other business interests in
excess of $41.5 million; therefore, we do
not believe that this proposed rule will
have a significant economic impact on
a substantial number of small
businesses.
For purposes of the RFA,
approximately 0.04 percent of Medicaid
managed care plans may be considered
small businesses according to the Small
Business Administration’s size
standards with total revenues of $8
million to $41.5 million in any 1 year.
Individuals and States are not included
in the definition of a small entity. The
cost impact on Medicaid managed care
plans on a per entity basis is
approximately $54,500. This proposed
rule will not have a significant impact
measured change in revenue of 3 to 5
percent on a substantial number of
small businesses or other small entities.
The proposed rule would specifically
address standards for (1) timely access
to care and States’ monitoring and
enforcement efforts; (2) reduce burden
for State directed payments (SDPs) and
certain quality reporting requirements;
(3) add new standards that would apply
when States use in lieu of services and
settings (ILOSs) to promote effective
utilization and identify the scope and
nature of ILOS; (4) specify medical loss
ratio (MLR) requirements; and (5)
establish a quality rating system (QRS)
for Medicaid and CHIP managed care
plans. As outlined, these efforts do not
impact small entities.
As its measure of significant
economic impact on a substantial
number of small entities, HHS uses a
change in revenue of more than 3 to 5
percent. We do not believe that this
threshold will be reached by the
requirements in this proposed rule.
Therefore, the Secretary has certified
that this proposed rule will not have a
significant economic impact on a
substantial number of small entities.
In addition, section 1102(b) of the Act
requires us to prepare a regulatory
impact analysis if a rule may have a
significant impact on the operations of
a substantial number of small rural
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hospitals. This analysis must conform to
the provisions of section 603 of the
RFA. For purposes of section 1102(b) of
the Act, we define a small rural hospital
as a hospital that is located outside of
a metropolitan statistical area and has
fewer than 100 beds. We do not
anticipate that the provisions in this
proposed rule will have a substantial
economic impact on most hospitals,
including small rural hospitals.
Provisions include some proposed new
standards for State governments and
managed care plans but no direct
requirements on providers, including
hospitals. The impact on individual
hospitals will vary according to each
hospital’s current and future contractual
relationships with Medicaid managed
care plans, but any additional burden on
small rural hospitals should be
negligible. We invite comment on our
proposed analysis of the impact on
small rural hospitals regarding the
provisions of this proposed rule. We
have determined that we are not
preparing analysis for either the RFA or
section 1102(b) of the Act because we
have determined, and the Secretary
certifies, that this proposed rule will not
have a significant economic impact on
a substantial number of small entities or
a significant impact on the operations of
a substantial number of small rural
hospitals in comparison to total
revenues of these entities.
Section 202 of the Unfunded
Mandates Reform Act of 1995 (UMRA)
also requires that agencies assess
anticipated costs and benefits before
issuing any rule whose mandates
require spending in any 1 year of $100
million in 1995 dollars, updated
annually for inflation. In 2023, that is
approximately $177 million. This
proposed rule does not contain any
Federal mandate costs resulting from
(A) imposing enforceable duties on
State, local, or tribal governments, or on
the private sector, or (B) increasing the
stringency of conditions in, or
decreasing the funding of, State, local,
or tribal governments under entitlement
programs. We have determined that this
proposed rule does not impose any
mandates on State, local, or tribal
governments, or the private sector that
will result in an annual expenditure of
$177 million or more.
Executive Order 13132 establishes
certain requirements that an agency
must meet when it promulgates a
proposed rule that imposes substantial
direct requirement costs on State and
local governments, preempts State law,
or otherwise has Federalism
implications. We believe this proposed
regulation gives States appropriate
flexibility regarding managed care
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28233
standards (for example, setting network
adequacy standards, setting
credentialing standards, EQR activities),
while also aligning Medicaid and CHIP
managed care standards with those for
plans in the Marketplace and MA to
better streamline the beneficiary
experience and to reduce administrative
and operational burdens on States and
health plans across publicly-funded
programs and the commercial market.
We have determined that this proposed
rule would not significantly affect
States’ rights, roles, and responsibilities.
G. Unfunded Mandates Reform Act
(UMRA)
Section 202 of the Unfunded
Mandates Reform Act of 1995 (UMRA)
also requires that agencies assess
anticipated costs and benefits before
issuing any rule whose mandates
require spending in any 1 year of $100
million in 1995 dollars, updated
annually for inflation. In 2023, that
threshold is approximately $177
million. This proposed rule would not
impose a mandate that will result in the
expenditure by State, local, and Tribal
Governments, in the aggregate, or by the
private sector, of more than $177
million in any one year.
H. Federalism
Executive Order 13132 establishes
certain requirements that an agency
must meet when it promulgates a
proposed rule that imposes substantial
direct requirement costs on State and
local governments, preempts State law,
or otherwise has Federalism
implications. This proposed rule will
not have a substantial direct effect on
State or local governments, preempt
States, or otherwise have a Federalism
implication.
Chiquita Brooks-LaSure,
Administrator of the Centers for
Medicare & Medicaid Services,
approved this document on April 24,
2023.
List of Subjects
42 CFR Part 430
Administrative practice and
procedure, Grant programs-health,
Medicaid, Reporting and recordkeeping
requirements.
42 CFR Part 438
Citizenship and naturalization, Civil
rights, Grant programs-health,
Individuals with disabilities, Medicaid,
Reporting and recordkeeping
requirements, Sex discrimination.
42 CFR Part 457
Administrative practice and
procedure, Grant programs-health,
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Health insurance, Reporting and
recordkeeping requirements.
For the reasons set forth in the
preamble, the Centers for Medicare &
Medicaid Services proposes to amend
42 CFR chapter IV as set forth below:
■
b. Adding paragraphs (i)(3) and (4);
and
■ c. Revising paragraph (v).
The additions and revisions read as
follows:
PART 430—GRANTS TO STATES FOR
MEDICAL ASSISTANCE PROGRAMS
*
§ 438.3
1. The authority citation for part 430
is revised to read as follows:
■
Authority: 42 U.S.C. 1302.
2. Amend § 430.3 by revising the
introductory text and adding paragraph
(d) to read as follows:
■
§ 430.3
Appeals under Medicaid.
Four distinct types of disputes may
arise under Medicaid.
*
*
*
*
*
(d) Disputes that pertain to
disapproval of written prior approval by
CMS of State directed payments under
42 CFR 438.6(c)(2)(i) are also heard by
the Board in accordance with
procedures set forth in 45 CFR part 16.
45 CFR part 16, appendix A, lists all the
types of disputes that the Board hears.
PART 438—MANAGED CARE
3. The authority citation for part 438
continues to read as follows:
■
Authority: 42 U.S.C. 1302.
4. Amend § 438.2 by—
a. Adding the definition of ‘‘In lieu of
service or setting (ILOS)’’ in
alphabetical order; and
■ b. Revising paragraph (9) in the
definition of ‘‘Primary care case
management entity (PCCM entity)’’.
The addition and revision read as
follows:
■
■
§ 438.2
Definitions.
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*
*
*
*
*
In lieu of service or setting (ILOS) is
a service or setting that is provided to
an enrollee as a substitute for a covered
service or setting under the State plan
in accordance with § 438.3(e)(2). An
ILOS can be used as an immediate or
longer-term substitute for a covered
service or setting under the State plan,
or when the ILOS can be expected to
reduce or prevent the future need to
utilize the covered service or setting
under the State plan.
*
*
*
*
*
Primary care case management entity
(PCCM entity) * * *
(9) Coordination with mental and
substance use disorder health systems
and providers.
*
*
*
*
*
■ 5. Amend § 438.3 by:
■ a. Revising paragraphs (c)(1)(ii) and
(e)(2);
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Standard contract requirements.
*
*
*
*
(c) * * *
(1) * * *
(ii) The final capitation rates must be
based only upon services covered under
the State plan, ILOS, and additional
services deemed by the State to be
necessary to comply with the
requirements of subpart K of this part
(applying parity standards from the
Mental Health Parity and Addiction
Equity Act), and represent a payment
amount that is adequate to allow the
MCO, PIHP or PAHP to efficiently
deliver covered services to Medicaideligible individuals in a manner
compliant with contractual
requirements.
*
*
*
*
*
(e) * * *
(2) An MCO, PIHP or PAHP may
cover, for enrollees, an ILOS as follows:
(i) The State determines that the ILOS
is a medically appropriate and cost
effective substitute for the covered
service or setting under the State plan;
(ii) The enrollee is not required by the
MCO, PIHP, or PAHP to use the ILOS,
and the MCO, PIHP or PAHP must
comply with the following
requirements:
(A) An enrollee who is offered or
utilizes an ILOS offered as a substitute
for a covered service or setting under
the State plan retains all rights and
protections afforded under part 438, and
if an enrollee chooses not to receive an
ILOS, they retain their right to receive
the service or setting covered under the
State plan on the same terms as would
apply if an ILOS was not an option; and
(B) An ILOS may not be used to
reduce, discourage, or jeopardize an
enrollee’s access to services and settings
covered under the State plan, and an
MCO, PIHP or PAHP may not deny
access to a service or setting covered
under the State plan, on the basis that
the enrollee has been offered an ILOS as
an optional substitute for a service or
setting covered under the State plan, is
currently receiving an ILOS as a
substitute for a service or setting
covered under the State plan, or has
utilized an ILOS in the past;
(iii) The approved ILOS is authorized
and identified in the MCO, PIHP or
PAHP contract, and will be offered to
enrollees at the option of the MCO,
PIHP or PAHP;
(iv) The utilization and actual cost of
the ILOS is taken into account in
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developing the component of the
capitation rates that represents the
covered State plan services and settings,
unless a statute or regulation explicitly
requires otherwise; and
(v) With the exception of a short term
stay as specified in § 438.6(e) in an
Institution for Mental Diseases (IMD), as
defined in § 435.1010 of this chapter, for
inpatient mental health or substance use
disorder treatment, an ILOS must also
comply with the requirements in
§ 438.16.
*
*
*
*
*
(i) * * *
(3) The State, through its contracts
with an MCO, PIHP, and PAHP must
require that incentive payment contracts
between the MCO, PIHP, and PAHP and
network providers:
(i) Have a defined performance period
that can be tied to the applicable MLR
reporting periods.
(ii) Be signed and dated by all
appropriate parties before the
commencement of the applicable
performance period.
(iii) Include well-defined quality
improvement or performance metrics
that the provider must meet to receive
the incentive payment.
(iv) Specify a dollar amount that can
be clearly linked to successful
completion of the metrics defined in the
incentive payment contract, including a
date of payment.
(4) The State through its contracts
with an MCO, PIHP, and PAHP must:
(i) Define the documentation that
must be maintained by the MCO, PIHP,
and PAHP to support the provider
incentive payments.
(ii) Prohibit the use of attestations as
supporting documentation for data that
factor into the MLR calculation.
(iii) Require the MCO, PIHP, and
PAHP to make incentive payment
contracts, and any documentation in
paragraph (e)(4)(i), available to the State
upon request and at any routine
frequency established in the State’s
contract with the MCO, PIHP, and
PAHP.
*
*
*
*
*
(v) Applicability date. Paragraphs
(e)(2)(v), (i)(3), and (i)(4) of this section
apply to the first rating period for
contracts with MCOs, PIHPs and PAHPs
beginning on or after 60 days following
[EFFECTIVE DATE OF THE FINAL
RULE].
*
*
*
*
*
§ 438.6 Special contract provisions related
to payment.
■
■
■
6. Amend § 438.6—
a. In paragraph (a) by:
i. Revising the introductory text;
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ii. Adding definitions for ‘‘Academic
medical center’’, ‘‘Average commercial
rate’’, ‘‘Condition-based payment’’,
‘‘Final State directed payment cost
percentage’’, ‘‘Inpatient hospital
services’’, ‘‘Maximum fee schedule’’,
‘‘Minimum fee schedule’’, ‘‘Outpatient
hospital services’’, ‘‘Nursing facility
services’’, ‘‘Performance measure’’,
‘‘Population-based payment’’,
‘‘Qualified practitioner services at an
academic medical center’’, ‘‘Separate
payment term’’, ‘‘Total payment rate’’,
‘‘Total published Medicare payment
rate’’, and ‘‘Uniform increase’’ in
alphabetical order;
■ b. By revising paragraph (c) paragraph
heading and paragraphs (c)(1)(iii),(c)(2)
and (c)(3).
■ c. By adding paragraphs (c)(4) through
(8); and
■ d. By revising paragraph (e).
The revisions and additions read as
follows:
■
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§ 438.6 Special contract provisions related
to payment.
(a) Definitions. As used in this
section, the following terms have the
indicated meanings:
Academic medical center means a
facility that includes a health
professional school with an affiliated
teaching hospital.
Average commercial rate means the
average rate paid for services by the
highest claiming third-party payers for
specific services as measured by claims
volume.
*
*
*
*
*
Condition-based payment means a
prospective payment for a defined set of
Medicaid covered service(s) that are tied
to a specific condition and delivered to
Medicaid managed care enrollees.
Final State directed payment cost
percentage means the annual amount
calculated, in accordance with
paragraph (c)(7)(iii) of this section, for
each State directed payment for which
written prior approval is required under
paragraph (c)(2)(i) of this section and for
each managed care program.
*
*
*
*
*
Inpatient hospital services means the
same as specified at § 440.10.
Maximum fee schedule means any
State directed payment where the State
requires an MCO, PIHP, or PAHP to pay
no more than a certain amount for a
covered service(s).
Minimum fee schedule means any
State directed payment where the State
requires an MCO, PIHP, or PAHP to pay
no less than a certain amount for a
covered service(s).
Outpatient hospital services means
the same as specified in § 440.20(a).
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Nursing facility services means the
same as specified in § 440.40(a).
*
*
*
*
*
Performance measure means, for State
directed payments, a quantitative
measure with a numerator and
denominator that is used to monitor
performance at a point in time or track
performance over time, of provider
service delivery, quality of care, or
outcomes as defined in § 438.320 for
enrollees.
Population-based payment means a
prospective payment for a defined set of
Medicaid service(s) for a population of
Medicaid managed care enrollees
covered under the contract attributed to
a specific provider or provider group.
Qualified practitioner services at an
academic medical center means
professional services provided by both
physicians and non-physician
practitioners affiliated with or employed
by an academic medical center.
*
*
*
*
*
Separate payment term means a predetermined and finite funding pool that
the State establishes and documents in
the Medicaid managed care contract for
a State directed payment for which the
State has received written prior
approval under § 438.6(c)(2)(i).
Payments made from this funding pool
are made by the State to the MCOs,
PIHPs or PAHPs exclusively for State
directed payments for which the State
has received written prior approval
under § 438.6(c)(2)(i) and are made
separately and in addition to the
capitation rates identified in the
contract as required under
§ 438.3(c)(1)(i).
State directed payment (SDP) means a
contract arrangement that directs an
MCO’s, PIHP’s, or PAHP’s expenditures
under paragraphs (c)(1)(i) through (iii)
of this section.
*
*
*
*
*
Total payment rate means the
aggregate for each managed care
program of:
(i) The average payment rate paid by
all MCOs, PIHPs, or PAHPs to all
providers included in the specified
provider class for each service identified
in the State directed payment;
(ii) The effect of the State directed
payment on the average rate paid to
providers included in the specified
provider class for the same service for
which the State is seeking prior
approval under paragraph (c)(2)(i) of
this section;
(iii) The effect of any and all other
State directed payments on the average
rate paid to providers included in the
specified provider class for the same
service for which the State is seeking
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prior approval under paragraph (c)(2)(i)
of this section; and
(iv) The effect of any and all allowable
pass-through payments, as defined in
paragraph (a) of this section, paid to any
and all providers included in the
provider class specified in the State
directed payment for which the State is
seeking prior approval under paragraph
(c)(2)(i) of this section on the average
payment rate to providers in the
specified provider class.
Total published Medicare payment
rate means amounts calculated as
payment for specific services that have
been developed under Title XVIII Part A
and Part B.
Uniform increase means any State
directed payment that directs the MCO,
PIHP, or PAHP to pay the same amount
(the same dollar amount or the same
percentage increase) per Medicaid
covered service(s) in addition to the
rates the MCO, PIHP or PAHP
negotiated with the providers included
in the specified provider class for the
service(s) identified in the State directed
payment.
*
*
*
*
*
(c) State directed payments under
MCO, PIHP, or PAHP contracts—
(1) * * *
(iii) The State may require the MCO,
PIHP, or PAHP to:
(A) Adopt a minimum fee schedule
for providers that provide a particular
service under the contract using State
plan approved rates.
(B) Adopt a minimum fee schedule for
providers that provide a particular
service under the contract using a total
published Medicare payment rate that
was in effect no more than 3 years prior
to the start of the rating period and the
minimum fee schedule to be used by the
MCO, PIHP, or PAHP is equivalent to
100 percent of the specified total
published Medicare payment rate.
(C) Adopt a minimum fee schedule for
providers that provide a particular
service under the contract using rates
other than the State plan approved rates
or one or more total published Medicare
payment rates described in paragraph
(c)(1)(iii)(B) of this section.
(D) Provide a uniform dollar or
percentage increase for providers that
provide a particular service under the
contract.
(E) Adopt a maximum fee schedule
for providers that provide a particular
service under the contract, so long as
the MCO, PIHP, or PAHP retains the
ability to reasonably manage risk and
has discretion in accomplishing the
goals of the contract.
(2) Standards for State directed
payments. (i) State directed payments
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specified in paragraphs (c)(1)(i) and (ii)
and (c)(1)(iii)(C) through (E) of this
section must have written prior
approval that the standards and
requirements in this section are met.
(ii) Each State directed payment must
meet the following standards.
Specifically, each State directed
payment must:
(A) Be based on the utilization and
delivery of services;
(B) Direct expenditures equally, and
using the same terms of performance,
for a class of providers providing the
service under the contract;
(C) Expect to advance at least one of
the goals and objectives in the quality
strategy in § 438.340;
(D) Have an evaluation plan that
measures the degree to which the State
directed payment advances at least one
of the goals and objectives in the quality
strategy in § 438.340 and includes all of
the elements outlined in paragraph
(c)(2)(iv) of this section;
(E) Not condition provider
participation in State directed payments
on the provider entering into or
adhering to intergovernmental transfer
agreements;
(F) Result in achievement of the stated
goals and objectives in alignment with
the State’s evaluation plan;
(G) Comply with all Federal legal
requirements for the financing of the
non-Federal share, including but not
limited to, 42 CFR 433, subpart B;
(H) Ensure that each provider
receiving payment under a State
directed payment attests that it does not
participate in any hold harmless
arrangement with respect to any health
care-related tax as specified in
§ 433.68(f)(3) of this subchapter in
which the State or other unit of
government imposing the tax provides
for any direct or indirect payment,
offset, or waiver such that the provision
of the payment, offset, or waiver directly
or indirectly guarantees to hold the
provider harmless for all or any portion
of the tax amount, and ensure that such
attestations are available upon CMS
request;
(I) Ensure that the total payment rate
for each service and provider class
included in the State directed payment
must be reasonable, appropriate and
attainable and, upon request from CMS,
the State must provide documentation
demonstrating the total payment rate for
each service and provider class; and
(J) Be developed in accordance with
§ 438.4, and the standards specified in
§§ 438.5, 438.7, and 438.8.
(iii) The total payment rate projected
for each State directed payment for
which written prior approval is required
under paragraph (c)(2)(i) of this section
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for inpatient hospital services,
outpatient hospital services, nursing
facility services, or qualified
practitioner services at an academic
medical center must not exceed the
average commercial rate. To
demonstrate compliance with this
paragraph, States must submit:
(A) The average commercial rate
demonstration, for which States must
use payment data that:
(1) Is specific to the State;
(2) Is no older than from the three
most recent and complete years prior to
the rating period of the initial request
following the applicability date of this
section;
(3) Is specific to the service(s)
addressed by the State directed
payment;
(4) Includes the total reimbursement
by the third-party payer and any patient
liability, such as cost sharing and
deductibles;
(5) Excludes payments to FQHCs,
RHCs, and from any non-commercial
payers, such as Medicare; and
(6) Excludes any payment data for
services or codes that the applicable
Medicaid MCOs, PIHPs, or PAHPs do
not cover.
(B) A total payment rate comparison,
for which States must provide a
comparison of the total payment rate for
these services included in the State
directed payment to the average
commercial rate that:
(1) Is specific to each managed care
program that the State directed payment
applies to;
(2) Is specific to each provider class
to which the State directed payment
applies;
(3) Is projected for the rating period
for which the State is seeking prior
approval under paragraph (c)(2)(i) of
this section;
(4) Uses payment data that are
specific to each service included in the
State directed payment; and
(5) Describes each of the components
of the total payment rate as a percentage
of the average commercial rate
(demonstrated by the State as provided
in paragraph (c)(2)(iii)(A) of this section)
for each of these services included in
the State directed payment.
(C) The ACR demonstration described
in paragraph (c)(2)(iii)(A) of this section
must be included with the initial
documentation submitted for written
prior approval of the State directed
payment under paragraph (c)(2)(i) of
this section, and then subsequently
updated at least once every 3 years
thereafter as long as the State continues
to include the State directed payment
that requires prior approval under
paragraph (c)(2)(i) of this section in any
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MCO, PIHP, or PAHP contract. The total
payment rate comparison described in
paragraph (c)(2)(iii)(B) of this section
must be included with the
documentation submitted for written
prior approval under paragraph (c)(2)(i)
of this section and updated with each
amendment and subsequent renewal.
(iv) For State directed payments for
which written prior approval under
paragraph (c)(2)(i) of this section is
required, the State must include a
written evaluation plan with its
submission for written prior approval
under paragraph (c)(2)(i) of this section
and an updated written evaluation plan
with each amendment and subsequent
renewal. The evaluation plan must
include the following elements:
(A) Identification of at least two
metrics that will be used to measure the
effectiveness of the State directed
payment in advancing at least one of the
goals and objectives in the quality
strategy on an annual basis, which must:
(1) Be specific to the State directed
payment, and when practicable and
relevant, attributable to the performance
by the providers for enrollees in all of
the State’s managed care program(s) to
which the State directed payment
applies; and
(2) Include at least one performance
measure as defined in § 438.6(a) as part
of the metrics used to measure the
effectiveness of the State directed
payment;
(B) Include baseline statistics on all
metrics that will be used in the
evaluation of the State directed payment
for which the State is seeking written
prior approval under paragraph (c)(2)(i)
of this section;
(C) Include performance targets for all
metrics to be used in the evaluation of
the State directed payment for which
the State is seeking written prior
approval under paragraph (c)(2)(i) of
this section that demonstrate either
maintenance or improvement over the
baseline statistics and not a decline
relative to baseline. The target for at
least one performance measure, as
defined in § 438.6(a), must demonstrate
improvement over baseline; and
(D) Include a commitment by the
State to submit an evaluation report in
accordance with § 438.6(c)(2)(v) if the
final State directed payment cost
percentage exceeds 1.5 percent.
(v) For any State directed payment for
which written prior approval is required
under paragraph (c)(2)(i) of this section
that has a final State directed payment
cost percentage greater than 1.5 percent,
the State must complete and submit an
evaluation report using the evaluation
plan outlined during the prior approval
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process under paragraph (c)(2)(iv) of
this section.
(A) This evaluation report must:
(1) Include all of the elements in
paragraph (c)(2)(iv) of this section as
specified in the approved evaluation
plan;
(2) Include three most recent and
complete years of annual results for
each metric as required in paragraph
(c)(2)(iv)(A) of this section; and
(3) Be published on the public facing
website as required under § 438.10(c)(3).
(B) States must submit the initial
evaluation report as described in
paragraph (c)(2)(v)(A) of this section to
CMS no later than 2 years after the
conclusion of the 3-year evaluation
period. Subsequent evaluation reports
must be submitted to CMS every 3
years.
(vi) Any State directed payments
described in paragraph (c)(1)(i) or (ii) of
this section must:
(A) Make participation in the valuebased purchasing, delivery system
reform, or performance improvement
initiative available using the same terms
of performance to a class of providers
providing services under the contract
related to the reform or improvement
initiative;
(B) If the State directed payment for
which written prior approval is required
under paragraph (c)(2)(i) of this section
conditions payment upon performance,
the payment to providers under the
State directed payment:
(1) Cannot be conditioned upon
administrative activities, such as the
reporting of data nor upon the
participation in learning collaboratives
or similar administrative activities.
(2) Must use a common set of
performance measures across all of the
payers and providers specified in the
State directed payment;
(3) Must define and use a performance
measurement period that must not
exceed the length of the rating period
and must not precede the start of the
rating period in which the payment is
delivered by more than 12 months, and
all payments must be documented in
the rate certification for the rating
period in which the payment is
delivered;
(4) Must identify baseline statistics on
all metrics that will be used to measure
the performance that is the basis for
payment to the provider from the MCO,
PIHP, or PAHP; and
(5) Must use measurable performance
targets, which are attributable to the
performance by the providers in
delivering services to enrollees in each
of the State’s managed care program(s)
to which the State directed payment
applies, that demonstrate improvement
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over baseline data on all metrics that
will be used to measure the performance
that is the basis for payment to the
provider from the MCO, PIHP, or PAHP.
(C) If the State directed payment is a
population-based or condition-based
payment, the State directed payment
must:
(1) Be conditioned upon the delivery
by the provider of one or more specified
Medicaid covered service(s) during the
rating period or the attribution of a
covered enrollee to a provider for the
rating period for treatment;
(2) If conditioning payment on the
attribution to a provider, have an
attribution methodology using data that
are no older than the three most recent
and complete years of data; seeks to
preserve existing provider-enrollee
relationships; accounts for enrollee
preference in choice of provider; and
describes when patient panels are
attributed, how frequently they are
updated, and how those updates are
communicated to providers;
(3) Replace the negotiated rate
between an MCO, PIHP, or PAHP and
providers for the Medicaid covered
service(s) included in the population or
condition-based payment; no other
payment may be made by an MCO,
PIHP, or PAHP to the same provider on
behalf of the same enrollee for the same
services included in the population or
condition-based payment; and
(4) Include at least one metric in the
evaluation plan required under
paragraph (c)(2)(iv) of this section that
measures performance at the provider
class level; the target for this
performance measure, as defined in
§ 438.6(a), must be set to demonstrate
improvement over baseline.
(vii) Any State directed payment
described in paragraph (c)(1)(iii) of this
section must:
(A) Condition payment from the
MCO, PIHP, or PAHP to the provider on
the utilization and delivery of services
under the contract for the rating period
for which the State is seeking written
prior approval only; and
(B) Not condition payment from the
MCO, PIHP, or PAHP to the provider on
utilization and delivery of services
outside of the rating period for which
the State is seeking written prior
approval and then require that
payments be reconciled to utilization
during the rating period.
(viii) A State must submit all required
documentation for all State directed
payments for which written prior
approval is required under (c)(2)(i) of
this section no later than:
(A) Ninety days before the end of the
rating period for any State directed
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payments that begins at least 90 days
before the end of the rating period.
(B) Before the end of the rating period
for any State directed payment that
begins less than 90 days before the end
of the rating period.
(C) For any State directed payments
that are approved for multiple rating
periods as provided in paragraph (c)(3)
of this section, the same time frames
described in paragraphs (c)(2)(viii)(A)
and (B) of this section apply to the first
rating period for which the State is
seeking written prior approval under
paragraph (c)(2)(i) of this section.
(ix) States seeking to amend State
directed payments after CMS has issued
written prior approval under paragraph
(c)(2)(i) of this section must obtain
written prior approval of the
amendment(s). States must submit all
required documentation for written
prior approval of such amendment(s):
(A) Prior to the end of the rating
period to which the State directed
payment applies to amend the State
directed payment; and
(B) For any State directed payments
that are approved for multiple rating
periods as provided in paragraph (c)(3)
of this section, within 120 days of the
start of the rating period for
amendments to the State directed
payment for either the second or third
rating period. States cannot amend State
directed payments that are approved on
a multi-year basis as defined in
paragraph (c)(3) of this section for rating
periods that have concluded.
(3) Approval and renewal timeframes.
(i) Approval of a State directed payment
described in paragraphs (c)(1)(i) and (ii)
of this section is for one rating period
unless a multi-year approval of up to
three rating periods is requested and
meets all of the following criteria:
(A) The State has explicitly identified
and described the State directed
payment in the contract as a multi-year
State directed payment, including a
description of the State directed
payment by year and if the State
directed payment varies by year.
(B) The State has developed and
described its plan for implementing a
multi-year State directed payment,
including the State’s plan for multi-year
evaluation, and the impact of a multiyear State directed payment on the
State’s goals and objectives in the State’s
quality strategy in § 438.340.
(C) The State has affirmed that it will
not make any changes to the State
directed payment methodology, or
magnitude of the payment, described in
the contract for all years of the multiyear State directed payment without
CMS written prior approval. If the State
determines that changes to the State
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directed payment methodology, or
magnitude of the payment, are
necessary, the State must obtain written
prior approval of such changes under
paragraph (c)(2) of this section.
(ii) Written prior approval of a State
directed payment described in
paragraph (c)(1)(iii)(C) through (E) of
this section is for one rating period.
(iii) State directed payments are not
automatically renewed.
(4) Reporting requirements. The State
must submit to CMS no later than 180
days after each rating period, data to the
Transformed Medicaid Statistical
Information System, and in any
successor format or system designated
by CMS, specifying the total dollars
expended by each MCO, PIHP, and
PAHP for State directed payments,
including amounts paid to individual
providers. The initial report will be due
after the rating period following the
release of reporting instructions by
CMS. Minimum data fields to be
collected include the following:
(i) Provider identifiers.
(ii) Enrollee identifiers.
(iii) MCO, PIHP or PAHP identifiers.
(iv) Procedure and diagnosis codes.
(v) Allowed, billed, and paid
amounts. Paid amounts include the
amount that represents the MCO’s,
PIHP’s or PAHP’s negotiated payment
amount, the amount of the State
directed payment, the amount for any
pass-through payments under paragraph
(d) of this section, and any other
amounts included in the total amount
paid to the provider.
(5) Requirements for Medicaid
Managed Care contract terms for State
directed payments. State directed
payments must be specifically described
and documented in the MCO’s, PIHP’s,
or PAHP’s contracts. The MCO’s, PIHP’s
or PAHP’s contract must include, at a
minimum, the following information for
each State directed payment:
(i) The State directed payment start
date and, if applicable, the end date
within the applicable rating period;
(ii) A description of the provider class
eligible for the State directed payment
and all eligibility requirements;
(iii) A description of the State
directed payment, which must include
at a minimum:
(A) For State directed payments
described in paragraphs (c)(1)(iii)(A),
(B), and (C) of this section:
(1) The required fee schedule;
(2) The procedure and diagnosis
codes to which the fee schedule applies;
(3) The applicable dates of service
within the rating period for which the
fee schedule applies;
(4) For State directed payments that
specify State plan approved rates, the
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contract must also reference the State
plan page, when it was approved, and
a link to the currently approved State
plan page when possible; and
(5) For State directed payments that
specify a Medicare-referenced fee
schedule, the contract must also include
information about the Medicare fee
schedule(s) that is necessary to
implement the State directed payment,
including identifying the specific
Medicare fee schedule, the time period
for which the Medicare fee schedule is
in effect, and any material adjustments
due to geography or provider type that
need to be applied.
(B) For State directed payments
described in paragraphs (c)(1)(iii)(D) of
this section, the contract must include
the following:
(1) Whether the uniform increase will
be a specific dollar amount or a
percentage increase of negotiated rates;
(2) The procedure and diagnosis
codes to which the uniform dollar or
percentage increase applies;
(3) The specific dollar amount or
percentage increase that the MCO, PIHP
or PAHP must apply or the methodology
to establish the specific dollar amount
or percentage increase;
(4) The applicable dates of service
within the rating period for which the
uniform increase applies; and
(5) The roles and responsibilities of
the State and the MCO, PIHP, or PAHP,
the timing of payments, and other
significant relevant information.
(C) For State directed payments
described in paragraph (c)(1)(iii)(E) of
this section, the contract must include
the following:
(1) The fee schedule the MCO, PIHP,
or PAHP must ensure that payments are
below;
(2) The procedure and diagnosis
codes to which the fee schedule applies;
(3) The applicable dates of service
within the rating period for which the
fee schedule applies; and
(4) Details of the State’s exemption
process for MCOs, PIHPs, or PAHPs and
providers to follow if they are under
contractual obligations that result in the
need to pay more than the maximum fee
schedule.
(D) For State directed payments
described in paragraphs (c)(1)(i) and (ii)
of this section that condition payment
based upon performance:
(1) The approved performance
measures upon which payment will be
conditioned;
(2) The approved measurement period
for those measures;
(3) The approved baseline statistics
for all measures against which
performance will be measured;
(4) The performance targets that must
be achieved on each measure for the
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provider to obtain the performancebased payment;
(5) The methodology to determine if
the provider qualifies for the
performance-based payment as well as
the amount of the payment; and
(6) The roles and responsibilities of
the State and the MCO, PIHP, or PAHP,
the timing of payments, what to do with
any unearned payments, and other
significant relevant information.
(E) For State directed payments
described in paragraphs (c)(1)(i) and (ii)
of this section using a population-based
or condition-based payment as defined
in paragraph (a) of this section:
(1) The Medicaid covered service(s)
that the population or condition-based
payment is for;
(2) The time period that the
population or condition-based payment
covers;
(3) When the population or conditionbased payment is to be made and how
frequently;
(4) A description of the attribution
methodology, if one is used, which must
include at a minimum the data used,
when the panels will be established,
how frequently those panels will be
updated, and how the attribution
methodology will be communicated to
providers; and
(5) The roles and responsibilities of
the State and the MCO, PIHP, or PAHP
in operationalizing the attribution
methodology if an attribution
methodology is used.
(iv) Any encounter reporting and
separate reporting requirements
necessary for auditing the State directed
payment in addition to the reporting
requirements in paragraph (c)(4) of this
section; and
(v) If the State will be using a separate
payment term as defined in paragraph
(a) of this section to implement the State
directed payment for which written
prior approval is required under
paragraph (c)(2)(i) of this section.
(vi) All State directed payments must
be specifically described and
documented in the MCO’s, PIHP’s, and
PAHP’s contracts no later than 120 days
after the start date of the State directed
payment for which the State has
obtained written prior approval or 120
days after the date CMS issued written
prior approval of the State directed
payment under (c)(2) of this section,
whichever is later.
(6) Separate payment term
requirements. All separate payment
terms must:
(i) Be reviewed and approved as part
of the review of the State directed
payment for which written prior
approval is required under paragraph
(c)(2)(i) of this section;
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(ii) Not be used to implement a State
directed payment described in
paragraphs (c)(1)(iii)(A) and (B) of this
section;
(iii) Be specific to each Medicaid
managed care program and specific to
the individual State directed payment
for which the State has obtained written
prior approval under paragraph (c)(2) of
this section;
(iv) Not exceed the total amount
documented in the written prior
approval for each State directed
payment for which the State has
obtained written prior approval under
paragraph (c)(2)(i) of this section and for
each Medicaid managed care program;
and
(v) Be documented in the State’s
contracts with the MCOs, PIHPs, or
PAHPs no later than 120 days after the
start date of the State directed payment
for which the State has obtained written
prior approval under paragraph (c)(2)(i)
of this section or 120 days after the date
CMS issued written prior approval of
the State directed payment under
(c)(2)(i) of this section, whichever is
later.
(A) The separate payment term cannot
be amended except to account for a
payment methodology that is first
approved by CMS as an amendment to
the State directed payment for which
the State has obtained written prior
approval under paragraph (c)(2)(i) of
this section.
(B) The documentation in the MCO’s,
PIHP’s, or PAHP’s contract must
include:
(1) The total dollars that the State will
pay to the MCOs, PIHPs, or PAHPs for
the individual State directed payment
for which the State has obtained written
prior approval under paragraph (c)(2)(i)
of this section.
(2) The timing and frequency of
payments that will be made under the
separate payment term from the State to
the MCO, PIHP, or PAHP;
(3) A description or reference to the
specific State directed payment for
which the State has obtained written
prior approval under paragraph (c)(2)(i)
of this section for which the separate
payment term is to be used; and
(4) Any separate reporting
requirements that the State requires to
ensure appropriate reporting of the
separate payment term for the purposes
of MLR reporting under § 438.8.
(7) Final State directed payment cost
percentage. For each State directed
payment for which written prior
approval is required under paragraph
(c)(2)(i) of this section, unless the State
voluntarily submits the evaluation
report per paragraph (c)(2)(v) of this
section, the State must calculate the
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final State directed payment cost
percentage and if the final State directed
payment cost percentage is below 1.5
percent the State must provide a final
State directed payment cost percentage
report to CMS as follows:
(i) State directed payment cost
percentage calculation. The final State
directed payment cost percentage must
be calculated on an annual basis and
recalculated annually.
(ii) State directed payment cost
percentage certification. The final State
directed payment cost percentage must
be certified by an actuary and developed
in a reasonable and appropriate manner
consistent with generally accepted
actuarial principles and practices.
(iii) Calculation of the final State
directed payment cost percentage. The
final State directed payment cost
percentage is the result of dividing the
amount determined in paragraph
(c)(7)(iii)(A) of this section by the
amount determined in paragraph
(c)(7)(iii)(B) of this section.
(A) The actual total amount that is
paid as a separate payment term
described in paragraph (c)(6) of this
section and portion of the actual total
capitation payments that is attributable
to the State directed payment for which
the State has obtained written prior
approval under paragraph (c)(2)(i) of
this section, for each managed care
program.
(B) The actual total capitation
payments, defined at § 438.2, for each
managed care program, including all
State directed payments in effect under
§ 438.6(c) and pass-through payments in
effect under § 438.6(d), and the actual
total amount of all State directed
payments that are paid as separate
payment terms as described in
paragraph(c)(6).
(iv) Annual CMS review of the final
State directed payment cost percentage.
The State must submit the final State
directed payment cost percentage
annually to CMS for review as a
separate report concurrent with the rate
certification submission required in
§ 438.7(a) for the rating period
beginning 2 years after the completion
of each 12-month rating period that
includes a State directed payment for
which the State has obtained written
prior approval under paragraph (c)(2)(i)
of this section.
(8) Applicability dates. States must
comply with:
(i) Paragraphs (a), (c)(1)(iii), (c)(2)(i),
(c)(2)(ii)(A) through (C), (c)(2)(ii)(E),
(c)(2)(ii)(G), (c)(2)(ii)(I) and (J),
(c)(2)(vi)(A), (c)(3), (c)(6)(i) through (iv)
of this section beginning on
[EFFECTIVE DATE OF THE FINAL
RULE].
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(ii) Paragraphs (c)(2)(iii), (c)(2)(vi)(B),
and (c)(2)(vi)(C)(1) and (2) of this
section no later than the first rating
period for contracts with MCOs, PIHPs
and PAHPs beginning on or after [insert
the effective date of the final rule].
(iii) Paragraphs (c)(2)(ii)(H),
(c)(2)(vi)(C)(3) and (4), (c)(2)(vii),
(c)(2)(viii), (c)(2)(ix) and (c)(5)(i) through
(v) of this section no later than the first
rating period for contracts with MCOs,
PIHPs and PAHPs beginning on or after
2 years after [insert the effective date of
the final rule].
(iv) Paragraphs (c)(2)(ii)(D) and (F),
(c)(2)(iv), (c)(2)(v) and (c)(7) of this
section no later than the first rating
period for contracts with MCOs, PIHPs
and PAHPs beginning on or after 3 years
after [insert the effective date of the final
rule].
(v) Paragraphs (c)(5)(vi) and (c)(6)(v)
of this section no later than the first
rating period for contracts with MCOs,
PIHPs and PAHPs beginning on or after
4 years after [insert the effective date of
the final rule].
(vi) Paragraph (c)(4) of this section no
later than the first rating period
following the release of reporting
instructions by CMS.
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(e) Payments to MCOs and PIHPs for
enrollees that are a patient in an
institution for mental disease. The State
may make a monthly capitation
payment to an MCO or PIHP for an
enrollee aged 21–64 receiving inpatient
treatment in an Institution for Mental
Diseases, as defined in § 435.1010 of
this chapter, so long as the facility is a
hospital providing mental health or
substance use disorder inpatient care or
a sub-acute facility providing mental
health or substance use disorder crisis
residential services, and length of stay
in the IMD is for a short term stay of no
more than 15 days during the period of
the monthly capitation payment. The
provision of inpatient mental health or
substance use disorder treatment in an
IMD must meet the requirements for in
lieu of services at § 438.3(e)(2)(i)
through (iii). For purposes of rate
setting, the State may use the utilization
of services provided to an enrollee
under this section when developing the
inpatient mental health or substance use
disorder component of the capitation
rate, but must price utilization at the
cost of the same services through
providers included under the State plan.
■ 7. Amend § 438.7 by—
■ a. Revising paragraph (b)(6); and
■ b. Adding paragraphs (c)(4) through
(6) and (f) and (g).
The revisions and additions read as
follows:
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(b) * * *
(6) Special contract provisions. A
description of any of the special
contract provisions related to payment
in § 438.6 and ILOS in § 438.3(e)(2) that
are applied in the contract.
(c) * * *
(4) The State must submit a revised
rate certification for any changes in the
capitation rate per rate cell, as required
under paragraph (a) of this section for
any special contract provisions related
to payment described in § 438.6 and
ILOS in § 438.3(e)(2) not already
described in the rate certification,
regardless of the size of the change in
the capitation rate per rate cell.
(5) Retroactive adjustments to the
capitation rates, as outlined in
paragraph (c)(2), resulting from a State
directed payment described in § 438.6(c)
must be a result of adding or amending
any State directed payment consistent
with the requirements in § 438.6(c), or a
material error in the data, assumptions
or methodologies used to develop the
initial capitation rate adjustment such
that modifications are necessary to
correct the error.
(6) The rate certification or retroactive
adjustment to capitation rates resulting
from any State directed payments for
which the State has obtained written
prior approval under § 438.6(c)(2)(i)
must be submitted no later than 120
days after the start date of the State
directed payment for which the State
has obtained written prior approval
under § 438.6(c)(2)(i) of this section or
120 days after the date CMS issued
written prior approval of the State
directed payment under § 438.6(c)(2)(i)
of this section, whichever is later.
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(f) State certification. The State,
through its actuary, must certify the
total dollar amount for each separate
payment term included in the State’s
MCO, PIHP or PAHP contracts in
alignment with the requirements of
§ 438.6(c)(6).
(1) The State may pay each MCO,
PIHP or PAHP a different amount under
the separate payment term that is
different than the amount paid to
another MCO, PIHP or PAHP, so long as
the aggregate total dollars paid to all
MCOs, PIHPs and PAHPs does not
exceed the total dollars of the separate
payment term for each respective
Medicaid managed care program
included in the Medicaid managed care
contract.
(2) As part of the State’s rate
certification documentation for a
separate payment term, the State,
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through its actuary, must provide an
estimate of the impact of the separate
payment term on a rate cell basis, as
paid per the State directed payment
approved by CMS under § 438.6(c)(2)(i).
(3) No later than 12 months following
the end of the rating period, the State
must submit documentation to CMS that
demonstrates the impact of the separate
payment term by rate cell for which the
State has obtained written prior
approval under § 438.6(c)(2)(i)
consistent with the distribution
methodology described in the State
directed payment for which the State
obtained written prior approval under
§ 438.6(c)(2)(i) in the manner and form
required by CMS.
(4) Once CMS has issued written prior
approval under § 438.6(c)(2)(i), the State
must submit a rate certification or a rate
certification amendment incorporating
the separate payment term no later than
120 days after the start date of the State
directed payment for which the State
has obtained written prior approval
under § 438.6(c)(2)(i) or 120 days after
the date CMS issued written prior
approval of the State directed payment
under § 438.6(c)(2)(i), whichever is later.
(g) Applicability dates. (1) Paragraph
(b)(6) of this section applies to the rating
period for contracts with MCOs, PIHPs
and PAHPs beginning on or after 60
days following [insert the effective date
of the final rule]. Until that applicability
date, States are required to continue to
comply with paragraph (b)(6) of this
section contained in 42 CFR, parts 430
to 481, edition most recently published
prior to the final rule.
(2) Paragraphs (c)(4), (c)(5), (f)(1),
(f)(2) and (f)(3) of this section applies
beginning on [insert the effective date of
the final rule].
(3) Paragraphs (c)(6) and (f)(4) of this
section apply no later than the first
rating period for contracts with MCOs,
PIHPs and PAHPs beginning on or after
4 years after [insert the effective date of
the final rule].
■ 8. Amend § 438.8 by—
■ a. Revising paragraph (e)(2)(iii)(A);
■ b. Adding paragraph (e)(2)(iii)(C);
■ c. Revising paragraph (e)(3)(i);
■ d. Adding paragraph (f)(2)(vii);
■ e. Revising paragraphs (h)(4)
introductory text and (k)(1)(vii);
■ f. Adding paragraphs (k)(1)(xiv)
through (xvi); and
■ g. Revising paragraph (m).
The revisions and additions read as
follows:
§ 438.8 Medical loss ratio (MLR)
standards.
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(e) * * *
(2) * * *
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(iii) * * *
(A) The amount of incentive and
bonus payments made, or expected to be
made, to network providers that are tied
to clearly-defined, objectively
measurable, and well-documented
clinical or quality improvement
standards that apply to providers.
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(C) The amount of payments made
under all contract arrangements that
direct the MCO’s, PIHP’s, or PAHP’s
expenditures as specified in
§ 438.6(c)(1)(i) through (iii).
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(3) * * *
(i) An MCO, PIHP, or PAHP activity
that meets the requirements of 45 CFR
158.150(a) and (b) and is not excluded
under 45 CFR 158.150(c).
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(f) * * *
(2) * * *
(vii) Payments to the MCO, PIHP, or
PAHP for expenditures approved under
§ 438.6(c)(1)(i) through (iii).
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(h) * * *
(4) CMS will publish base credibility
factors for MCOs, PIHPs, and PAHPs
that are developed according to the
following methodology:
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(k) * * *
(1) * * *
(vii) Methodology(ies) for allocation
of expenditures, which must include a
detailed description of the methods
used to allocate expenses, including
incurred claims, quality improvement
expenses, Federal and State taxes and
licensing or regulatory fees, and other
non-claims costs, as described in 45
CFR 158.170(b).
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(xiv) The amount of payments made
to providers under all contract
arrangements that direct the MCO’s,
PIHP’s, or PAHP’s expenditures as
described in § 438.6(c)(1)(i) through (iii).
(xv) Payments to the MCO, PIHP, or
PAHP from the State for expenditures
approved under § 438.6(c)(1)(i) through
(iii).
(xvi) Paragraphs (k)(1)(xiv) and (xv) of
this section apply to the rating period
for contracts with MCOs. PIHPs, and
PAHPs beginning on or after 60 days
following [EFFECTIVE DATE OF THE
FINAL RULE].
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(m) Recalculation of MLR. In any
instance where a State makes a
retroactive change to the capitation rates
for an MLR reporting year where the
report has already been submitted to the
State, the MCO, PIHP, or PAHP must re-
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calculate the MLR for all MLR reporting
years affected by the retroactive rate
change and submit a new report meeting
the requirements in paragraph (k) of this
section.
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■ 9. Amend § 438.10 by—
■ a. Revising paragraphs (c)(3), (d)(2),
(g)(2)(ix), (h)(1) introductory text;
■ b. Adding paragraph (h)(1)(ix);
■ c. Revising paragraph (h)(2)(iv);
■ d. Adding paragraph (h)(3)(iii); and
■ e. Revising paragraph (j).
The revisions and additions read as
follows:
§ 438.10
Information requirements.
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(c) * * *
(3) The State must operate a website
that provides the content, either directly
or by linking to individual MCO, PIHP,
PAHP, or PCCM entity web pages,
specified at § 438.602(g) and elsewhere
in this part. States must:
(i) Include all content, either directly
or by linking to individual MCO, PIHP,
PAHP, or PCCM entity websites, on one
web page;
(ii) Include clear and easy to
understand labels on documents and
links;
(iii) Verify no less than quarterly, the
accurate function of the website and the
timeliness of the information presented;
and
(iv) Explain that assistance in
accessing the required information on
the website is available at no cost and
include information on the availability
of oral interpretation in all languages
and written translation available in each
prevalent non-English language, how to
request auxiliary aids and services, and
a toll-free and TTY/TDY telephone
number.
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(d) * * *
(2) Make oral interpretation available
in all languages and written translation
available in each prevalent non-English
language. Written materials that are
critical to obtaining services for
potential enrollees and experience
surveys for enrollees must include
taglines in the prevalent non-English
languages in the State, explaining the
availability of written translations or
oral interpretation to understand the
information provided, information on
how to request auxiliary aids and
services, and the toll-free telephone
number of the entity providing choice
counseling services as required by
§ 438.71(a). Taglines for written
materials critical to obtaining services
must be printed in a conspicuouslyvisible font size.
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(g) * * *
(2) * * *
(ix) Enrollee rights and
responsibilities, including the elements
specified in § 438.100 and, if applicable,
§ 438.3(e)(2)(ii).
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(h) * * *
(1) Each MCO, PIHP, PAHP, and
when appropriate, the PCCM entity,
must make available in paper form upon
request and searchable electronic form,
the following information about its
network providers:
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(ix) Whether the provider offers
covered services via telehealth.
(2) * * *
(iv) Mental health and substance use
disorder providers; and
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(3) * * *
(iii) MCOs, PIHPs, or PAHPs must use
the information received from the State
pursuant to § 438.68(f)(1)(iii) to update
provider directories no later than the
timeframes specified in (h)(3)(i) and (ii).
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(j) Applicability. States will not be
held out of compliance with the
requirements of paragraph (c)(3) of this
section prior to the first rating period for
contracts with MCOs, PIHPs, or PAHPs
beginning on or after 2 years after [insert
the effective date of the final rule], so
long as they comply with the
corresponding standard(s) codified in
paragraph (c)(3) of this section
contained in the 42 CFR, parts 430 to
481, most recently published before the
final rule. States will not be held out of
compliance with the requirements of
paragraph (d)(2) of this section prior to
the first rating period for contracts with
MCOs, PIHPs, or PAHPs beginning on or
after 3 years after the [insert the
effective date of the final rule], so long
as they comply with the corresponding
standard(s) codified in paragraphs (d)(2)
of this section contained in the 42 CFR,
parts 430 to 481, most recently
published before the final rule. States
will not be held out of compliance with
the requirements of paragraph (h)(1) of
this section prior to July 1, 2025, so long
as they comply with the corresponding
standard(s) codified in paragraph (h)(1)
of this section contained in the 42 CFR,
parts 430 to 481, most recently
published before the final rule. States
will not be held out of compliance with
the requirements of paragraph (h)(1)(ix)
of this section prior to July 1, 2025.
Paragraph (h)(3)(iii) of this section
applies to the first rating period for
contracts with MCOs, PIHPs and PAHPs
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beginning on or after 4 years after [insert
the effective date of the final rule].
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■ 10. Add § 438.16 to read as follows:
§ 438.16 In lieu of services and settings
(ILOS) requirements.
(a) Definitions. As used in this part,
the following terms have the indicated
meanings:
Final ILOS cost percentage is the
annual amount calculated, in
accordance with paragraph (c)(3) of this
section, specific to each managed care
program that includes ILOS.
Projected ILOS cost percentage is the
annual amount calculated, in
accordance with paragraph (c)(2) of this
section, specific to each managed care
program that includes ILOS.
Summary report of actual MCO, PIHP,
and PAHP ILOS costs is the report
calculated, in accordance with
paragraph (c)(4) of this section, specific
to each managed care program that
includes ILOS.
(b) General rule. An ILOS must be
approvable as a service or setting
through a waiver under section 1915(c)
of the Act or a State plan amendment,
including section 1905(a), 1915(i), or
1915(k) of the Act.
(c) ILOS Cost Percentage and
summary report of actual MCO, PIHP,
and PAHP ILOS costs.
(1) General rule. (i) The projected
ILOS cost percentage calculated as
required in paragraph (c)(2) of this
section may not exceed 5 percent and
the final ILOS cost percentage
calculated as required in paragraph
(c)(3) of this section may not exceed 5
percent.
(ii) The projected ILOS cost
percentage, the final ILOS cost
percentage, and the summary report of
actual MCO, PIHP, and PAHP ILOS
costs must be calculated on an annual
basis and recalculated annually.
(iii) The projected ILOS cost
percentage, the final ILOS cost
percentage, and the summary report of
actual MCO, PIHP, and PAHP ILOS
costs must be certified by an actuary
and developed in a reasonable and
appropriate manner consistent with
generally accepted actuarial principles
and practices.
(2) Calculation of the projected ILOS
cost percentage. The projected ILOS
cost percentage is the result of dividing
the amount determined in paragraph
(c)(2)(i) of this section by the amount
determined in paragraph (c)(2)(ii) of this
section.
(i) The portion of the total capitation
payments that is attributable to all
ILOSs, excluding a short term stay in an
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IMD as specified in § 438.6(e), for each
managed care program.
(ii) The projected total capitation
payments for each managed care
program, including all State directed
payments in effect under § 438.6(c) and
pass-through payments in effect under
§ 438.6(d), and the projected total State
directed payments in effect under
§ 438.6(c) that are paid as a separate
payment term as described in
§ 438.6(c)(6).
(3) Calculation of the final ILOS cost
percentage. The final ILOS cost
percentage is the result of dividing the
amount determined in paragraph
(c)(3)(i) of this section by the amount
determined in paragraph (c)(3)(ii) of this
section.
(i) The portion of the total capitation
payments that is attributable to all
ILOSs, excluding a short term stay in an
IMD as specified in § 438.6(e), for each
managed care program.
(ii) The actual total capitation
payments, defined at § 438.2, for each
managed care program, including all
State directed payments in effect under
§ 438.6(c) and pass-through payments in
effect under § 438.6(d), and the actual
total State directed payments in effect
under § 438.6(c) that are paid as a
separate payment term as described in
§ 438.6(c)(6).
(4) Summary report of actual MCO,
PIHP, and PAHP ILOS costs. The State
must submit to CMS a summary report
of the actual MCO, PIHP and PAHP
costs for delivering ILOSs based on the
claims and encounter data provided by
the MCO(s), PIHP(s) and PAHP(s).
(5) CMS review of the projected ILOS
cost percentage, the final ILOS cost
percentage and the summary report of
actual MCO, PIHP and PAHP ILOS
costs.
(i) The State must annually submit the
projected ILOS cost percentage to CMS
for review as part of the rate
certification required in § 438.7(a).
(ii) The State must submit the final
ILOS cost percentage and the summary
report of actual MCO, PIHP, and PAHP
ILOS costs annually to CMS for review
as a separate report concurrent with the
rate certification submission required in
§ 438.7(a) for the rating period
beginning 2 years after the completion
of each 12-month rating period that
includes an ILOS.
(d) Documentation requirements—(1)
State requirements. All States that
include an ILOS in an MCO, PIHP, or
PAHP contract are required to include,
at minimum, the following:
(i) The name and definition of each
ILOS;
(ii) The covered service or setting
under the State plan for which each
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ILOS is a medically appropriate and
cost-effective substitute;
(iii) The clinically defined target
populations for which each ILOS is
determined to be medically appropriate
and cost effective;
(iv) The process by which a licensed
network or MCO, PIHP, or PAHP staff
provider, determines and documents in
the enrollee’s records that each
identified ILOS is medically appropriate
for the specific enrollee;
(v) The enrollee rights and
protections, as defined in
§ 438.3(e)(2)(ii); and
(vi) A requirement that the MCO,
PIHP, or PAHP will utilize specific
codes established by the State that
identify each ILOS in encounter data, as
required under § 438.242.
(2) Additional documentation
requirements. A State with a projected
ILOS cost percentage that exceeds 1.5
percent is also required to provide the
following documentation concurrent
with the contract submission for review
and approval by CMS under § 438.3(a).
(i) A description of the process and
supporting evidence the State used to
determine that each ILOS is a medically
appropriate service or setting for the
clinically defined target population(s),
consistent with paragraph (d)(1)(iii) of
this section.
(ii) A description of the process and
supporting data the State used to
determine that each ILOS is a costeffective substitute for the clinically
defined target population(s), consistent
with paragraph (d)(1)(iii) of this section.
(3) Provision of additional
information. At the request of CMS, the
State must provide additional
information, whether part of the MCO,
PIHP or PAHP contract, rate
certification or supplemental materials,
if CMS determines that the requested
information is pertinent to the review
and approval of a contract that includes
ILOS.
(e) Monitoring, evaluation and
oversight. (1) Retrospective evaluation.
A State with a final ILOS cost
percentage that exceeds 1.5 percent, is
required to submit at least one
retrospective evaluation of ILOS to
CMS. The retrospective evaluation
must:
(i) Be completed separately for each
managed care program that includes an
ILOS.
(ii) Be completed using the 5 most
recent years of accurate and validated
data for the ILOS. The State must utilize
these data to at least evaluate cost,
utilization, access, grievances and
appeals, and quality of care for each
ILOS.
(iii) Evaluate at least:
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(A) The impact each ILOS had on
utilization of State plan approved
services or settings, including any
associated cost savings;
(B) Trends in MCO, PIHP, or PAHP
and enrollee use of each ILOS;
(C) Whether encounter data supports
the State’s determination that each ILOS
is a medically appropriate and costeffective substitute for the identified
covered service and setting under the
State plan or a cost-effective measure to
reduce or prevent the future need to
utilize the covered service and setting
under the State plan;
(D) The impact of each ILOS on
quality of care;
(E) The final ILOS cost percentage for
each year consistent with the report in
paragraph (c)(5)(ii) of this section with
a declaration of compliance with the
allowable threshold in paragraph
(c)(1)(i) of this section;
(F) Appeals, grievances, and State fair
hearings data, reported separately,
related to each ILOS, including volume,
reason, resolution status, and trends;
and
(G) The impact each ILOS had on
health equity efforts undertaken by the
State to mitigate health disparities.
(iv) The State must submit the
retrospective evaluation to CMS no later
than 2 years after the completion of the
first 5 rating periods that included ILOS.
(v) CMS reserves the right to require
the State to submit additional
retrospective evaluations to CMS.
(2) Oversight. Oversight for each ILOS
must include the following:
(i) State notification requirement. The
State must notify CMS within 30
calendar days if:
(A) The State determines that an ILOS
is no longer a medically appropriate or
cost effective substitute for the covered
service or setting under the State plan
identified in the contract as required in
paragraph (d)(1)(ii) of this section; or
(B) The State identifies
noncompliance with requirements in
this section.
(ii) CMS oversight process. If CMS
determines that a State is out of
compliance with any requirement in
this part or receives a State notification
in paragraph (e)(2)(i) of this section,
CMS may require the State to terminate
the use of an ILOS.
(iii) Process for termination of ILOS.
When a State decides to terminate an
ILOS, an MCO, PIHP or PAHP decides
to cease offering an ILOS to its
enrollees, or CMS makes the decision to
require the State to terminate an ILOS,
the State must submit an ILOS
transition plan to CMS for review and
approval within 15 calendar days of the
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decision. The transition plan must
include at least the following:
(A) A process to notify enrollees of
the termination of an ILOS that they are
currently receiving as expeditiously as
the enrollee’s health condition requires.
(B) A transition of care policy, not to
exceed 12 months, to arrange for State
plan services and settings to be
provided timely and with minimal
disruption to care to any enrollee who
is currently receiving the ILOS that will
be terminated. The State must make the
transition of care policy publicly
available.
(C) An assurance the State will submit
the modification of the MCO, PIHP, or
PAHP contract to remove the ILOS and
submission of the modified contracts to
CMS as required in § 438.3(a), and a
reasonable timeline for submitting the
contract amendment.
(D) An assurance the State and its
actuary will submit an adjustment to the
actuarially sound capitation rate, as
needed, to remove utilization and cost
of the ILOS from capitation rates as
required in §§ 438.4, 438.7(a) and
438.7(c)(2), and a reasonable timeline
for submitting the revised rate
certification.
(f) Applicability date. Section 438.16
applies to the rating period for contracts
with MCOs, PIHPs and PAHPs
beginning on or after 60 days following
[insert the effective date of the final
rule].
■ 11. Amend § 438.66 by revising
paragraphs (b)(4), (c)(5), (e)(2)(vi) and
(vii), and (e)(3)(i), and (f) to read as
follows:
§ 438.66
State monitoring requirements.
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(b) * * *
(4) Enrollee materials, enrollee
experience, and customer services,
including the activities of the
beneficiary support system.
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(c) * * *
(5) Results from an annual enrollee
experience survey conducted by the
State and any provider satisfaction
survey conducted by the State or MCO,
PIHP, or PAHP.
*
*
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*
(e) * * *
(2) * * *
(vi) Availability and accessibility of
covered services, including any ILOS,
within the MCO, PIHP, or PAHP
contracts, including network adequacy
standards.
(vii) Evaluation of MCO, PIHP, or
PAHP performance on quality measures
and results of an enrollee experience
survey, including as applicable,
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consumer report card, provider surveys,
or other reasonable measures of
performance.
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(3) * * *
(i) Posted on the website required
under § 438.10(c)(3) within 30 calendar
days of submitting it to CMS.
*
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*
(f) With respect to applicability, States
will not be held out of compliance with
the requirements of paragraphs (b)
through (c) of this section prior to the
first rating period for contracts with
MCOs, PIHPs, or PAHPs beginning on or
after 3 years after [insert the effective
date of the final rule], so long as they
comply with the corresponding
standard(s) codified in § 438.66
contained in the 42 CFR, parts 430 to
481, edition most recently published
prior to the final rule.
■ 12. Amend § 438.68 by—
■ a. Revising paragraphs (b)(1)
introductory text, (b)(1)(iii), (d)(1), (d)(2)
and (e); and
■ b. Adding paragraphs (f) through (h).
The revisions and additions read as
follows:
§ 438.68
Network adequacy standards.
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*
(b) * * *
(1) Provider types. At a minimum, a
State must develop a quantitative
network adequacy standard, other than
appointment wait times, for the
following provider types, if covered
under the contract:
*
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*
(iii) Mental health and substance use
disorder, adult and pediatric.
*
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(d) * * *
(1) To the extent the State permits an
exception to any of the provider-specific
network standards developed under this
section, the standard by which the
exception will be evaluated and
approved must:
(i) Be specified in the MCO, PIHP or
PAHP contract.
(ii) Be based, at a minimum, on the
number of providers in that specialty
practicing in the MCO, PIHP, or PAHP
service area.
(iii) Include consideration of the
payment rates offered by the MCO,
PIHP, or PAHP to the provider type for
which an exception is being requested.
(2) States that grant an exception in
accordance with paragraph (d)(1) of this
section to an MCO, PIHP or PAHP must
monitor enrollee access to that provider
type on an ongoing basis and include
the findings to CMS in the managed care
program assessment report required
under § 438.66(e).
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(e) Appointment wait time standards.
States must establish and enforce
appointment wait time standards.
(1) Routine appointments. Standards
must be established for routine
appointments with the following
provider types and within the specified
limits:
(i) If covered in the MCO’s, PIHP’s, or
PAHP’s contract, outpatient mental
health and substance use disorder, adult
and pediatric, within State-established
time frames but no longer than 10
business days from the date of request.
(ii) If covered in the MCO’s, PIHP’s,
or PAHP’s contract, primary care, adult
and pediatric, within State-established
time frames but no longer than 15
business days from the date of request.
(iii) If covered in the MCO’s, PIHP’s,
or PAHP’s contract, obstetrics and
gynecological within State-established
time frames but no longer than 15
business days from the date of request.
(iv) State-selected, other than those
listed in paragraphs (e)(1)(i) through (iii)
of this section, chosen in an evidencebased manner within State-established
time frames.
(2) Minimum compliance. MCOs,
PIHPs, and PAHPs will be deemed
compliant with the standards
established in paragraph (e)(1) of this
section when secret shopper results,
consistent with paragraph (f)(2) of this
section, reflect a rate of appointment
availability that meets the standards
established at paragraph (e)(1)(i)
through (iv) of at least 90 percent.
(3) Selection of additional types of
providers. After consulting with States
and other interested parties and
providing public notice and opportunity
to comment, CMS may select additional
types of providers to be added to
paragraph (e)(1) of this section.
(f) Secret shopper surveys. States must
contract with an entity, independent of
the State Medicaid agency and any of its
contracted MCOs, PIHPs and PAHPs
subject to the survey, to conduct annual
secret shopper surveys of each MCO’s,
PIHP’s, and PAHP’s compliance with
the provider directory requirements in
§ 438.10(h) as specified in paragraph
(f)(1) of this section and appointment
wait time requirements as specified in
paragraph (f)(1) of this section.
(1) Provider directories. (i) A secret
shopper survey must be conducted to
determine the accuracy of the
information specified in paragraph
(f)(1)(ii) of this section in each MCO’s,
PIHP’s, and PAHP’s most current
electronic provider directories, as
required at § 438.10(h), for the following
provider types:
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(A) Primary care providers, if they are
included in the MCO’s, PIHP’s, or
PAHP’s provider directory;
(B) Obstetric and gynecological
providers, if they are included in the
MCO’s, PIHP’s, or PAHP’s provider
directory;
(C) Outpatient mental health and
substance use disorder providers, if they
are included in the MCO’s, PIHP’s, or
PAHP’s provider directory; and
(D) The provider type chosen by the
State in (e)(1)(iv).
(ii) A secret shopper survey must
assess the accuracy of the information in
each MCO’s, PIHP’s, and PAHP’s most
current electronic provider directories
for at least:
(A) The active network status with the
MCO, PIHP, or PAHP;
(B) The street address(es) as required
at § 438.10(h)(1)(ii);
(C) The telephone number(s) as
required at § 438.10(h)(1)(iii); and
(D) Whether the provider is accepting
new enrollees as required at
§ 438.10(h)(1)(vi).
(iii) States must receive information,
sufficient to facilitate correction by the
MCO, PIHP, or PAHP, on errors in
directory data identified in secret
shopper surveys from the entity
conducting the secret shopper survey no
later than 3 business days from the day
the error is identified by the entity
conducting the secret shopper survey.
(iv) States must send information
required in paragraph (f)(1)(iii) of this
section to the applicable MCO, PIHP, or
PAHP no later than 3 business days
from receipt.
(2) Timely appointment access. A
secret shopper survey must be used to
determine each MCO’s, PIHP’s, and
PAHP’s rate of network compliance
with the appointment wait time
standards in paragraph (e)(1) of this
section.
(i) After consulting with States and
other interested parties and providing
public notice and opportunity to
comment, CMS may select additional
types of appointments to be added to a
secret shopper survey.
(ii) Appointments offered via
telehealth can only be counted toward
compliance with the appointment wait
time standards in paragraph (e)(1) of
this section if the provider being
surveyed also offers in-person
appointments to the MCO’s, PIHP’s, or
PAHP’s enrollees and must be identified
separately from in-person appointments
in survey results.
(3) Independence. An entity will be
considered independent of the State as
specified in paragraph (f)(3)(i) of this
section and independent of the MCOs,
PIHPs, or PAHPs subject to the surveys
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as specified in paragraph (f)(3)(ii) of this
section.
(i) An entity will be considered
independent of the State if it is not part
of the State Medicaid agency.
(ii) An entity will be considered
independent of an MCO, PIHP, or PAHP
subject to the secret shopper surveys if
the entity is not an MCO, PIHP, or
PAHP, is not owned or controlled by
any of the MCOs, PIHPs, or PAHPs
subject to the surveys, and does not own
or control any of the MCOs, PIHPs, or
PAHPs subject to the surveys.
(4) Methodological standards. Secret
shopper surveys required in this
paragraph must:
(i) Use a random sample;
(ii) Include all areas of the State
covered by the MCO’s, PIHP’s, or
PAHP’s contract; and
(iii) For secret shopper surveys
required in paragraph (f)(2) of this
section for appointment wait time
standards, be completed for a
statistically valid sample of providers.
(5) Results reporting. Results of the
secret shopper surveys conducted
pursuant to paragraphs (f)(1) and (2) of
this section must be analyzed,
summarized, and:
(i) Reported to CMS using the content,
form, and submission times as specified
at § 438.207(d); and
(ii) Posted on the State’s website
required at § 438.10(c)(3) within 30
calendar days of submission to CMS.
(g) Publication of network adequacy
standards. States must publish the
standards developed in accordance with
paragraphs (b)(1) and (2), and (e) of this
section on the website required by
§ 438.10(c)(3). Upon request, network
adequacy standards must also be made
available at no cost to enrollees with
disabilities in alternate formats or
through the provision of auxiliary aids
and services.
(h) Applicability. States will not be
held out of compliance with the
requirements of paragraph (b)(1) and of
this section prior to the first rating
period beginning on or after 3 years after
[insert the effective date of the final
rule], so long as they comply with the
corresponding standard(s) codified in
paragraphs (b) of this section contained
in the 42 CFR, parts 430 to 481, most
recently published before the final rule.
Paragraph (d)(1)(iii) of this section
applies to the first rating period for
contracts with MCOs, PIHPs and PAHPs
beginning on or after 2 years after [insert
the effective date of the final rule].
Paragraph (e) of this section applies to
the first rating period for contracts with
MCOs, PIHPs and PAHPs beginning on
or after 3 years after [insert the effective
date of the final rule]. Paragraph (f) of
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this section applies to the first rating
period for contracts with MCOs, PIHPs
and PAHPs beginning on or after 4 years
after [insert the effective date of the final
rule]. States will not be held out of
compliance with the requirements of
paragraph (g) of this section prior to the
first rating period that begins on or after
3 years after [insert the effective date of
the final rule], so long as they comply
with the corresponding standard(s)
codified in paragraph (g) of this section
contained in the 42 CFR, parts 430 to
481, most recently published before the
final rule.
■ 13. Amend § 438.74 by revising
paragraph (a) to read as follows:
§ 438.74 State oversight of the minimum
MLR requirement.
(a) State reporting requirement. (1)
The State must annually submit to CMS
a summary description of each report(s)
received from the MCO(s), PIHP(s), and
PAHP(s) under contract with the State,
according to § 438.8(k), with the rate
certification required in § 438.7.
(2) The summary description must be
provided for each MCO, PIHP, or PAHP
under contract with the State and must
include, at a minimum, the amount of
the numerator, the amount of the
denominator, the MLR percentage
achieved, the number of member
months, and any remittances owed by
each MCO, PIHP, or PAHP for that MLR
reporting year.
(3) The summary description must
also include line items for:
(i) The amount of payments made
under all contract arrangements that
direct the MCO’s, PIHP’s, or PAHP’s
expenditures as specified in
§ 438.6(c)(1)(i) through (iii); and
(ii) Payments to the MCO, PIHP, or
PAHP for expenditures approved under
§ 438.6(c)(1)(i) through (iii).
(4) Paragraph (a)(3) of this section
applies to the rating period for contracts
with MCOs, PIHPs, and PAHPs
beginning on or after 60 days following
[insert the effective date of the final
rule].
*
*
*
*
*
■ 14. Amend § 438.206 by revising
paragraphs (c)(1)(i) and (d) to read as
follows:
§ 438.206
Availability of services.
*
*
*
*
*
(c) * * *
(1) * * *
(i) Meet and require its network
providers to meet State standards for
timely access to care and services taking
into account the urgency of the need for
services as well as appointment wait
times specified in § 438.68(e).
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(d) Applicability date. States will not
be held out of compliance with the
requirements of paragraphs (c)(1)(i) of
this section prior to the first rating
period that begins on or after 4 years
after [insert the effective date of the final
rule], so long as they comply with the
corresponding standard(s) codified in
paragraph (c)(1)(i) of this section
contained in the 42 CFR, parts 430 to
481, most recently published before the
final rule.
*
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*
■ 15. Amend § 438.207—
■ a. In paragraph (b)(1), by removing the
‘‘.’’ at the end of the paragraph and
adding in its place ‘‘;’’.
■ b. In paragraph (b)(2), by removing the
‘‘.’’ at the end of the paragraph and
adding in its place ‘‘; and’’;
■ c. By adding paragraph (b)(3);
■ d. By revising paragraphs (d) and (e);
■ e. By revising paragraph (f) and
adding paragraph (g).
The revisions and additions read as
follows:
§ 438.207 Assurances of adequate
capacity and services.
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(b) * * *
(3) Except as specified in paragraphs
(b)(3)(iii) and (iv) of this section and if
covered by the MCO’s, PIHP’s, or
PAHP’s contract, provides a payment
analysis using paid claims data from the
immediately prior rating period that
demonstrates each MCO’s, PIHP’s, or
PAHP’s level of payment as specified in
paragraphs (b)(3)(i) and (ii) of this
section.
(i) The payment analysis must
provide the total amount paid for
evaluation and management current
procedural terminology codes in the
paid claims data from the prior rating
period for primary care, OB/GYN,
mental health, and substance use
disorder services, as well as the
percentage that results from dividing the
total published Medicare payment rate
for the same services.
(A) A separate total and percentage
must be reported for primary care,
obstetrics and gynecology, mental
health, and substance use disorder
services; and
(B) If the percentage differs between
adult and pediatric services, the
percentages must be reported separately.
(ii) For homemaker services, home
health aide services, and personal care
services, the payment analysis must
provide the total amount paid and the
percentage that results from dividing the
total amount paid by the amount the
State’s Medicaid FFS program would
have paid for the same services.
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(A) A separate total and percentage
must be reported for homemaker
services, home health aide services, and
personal care services; and
(B) If the percentage differs between
adult and pediatric services, the
percentages must be reported separately.
(iii) Payments by MCOs, PIHPS, and
PAHPs for the services specified in
§ 438.207(b)(3)(i) but for which the
MCO, PIHP, or PAHP is not the primary
payer are excluded from the analysis
required in this paragraph.
(iv) Services furnished by a Federallyqualified health center as defined in
section 1905(l)(2) and services furnished
by a rural health clinic as defined in
section 1905(l)(1) are excluded from the
analysis required in this paragraph.
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*
(d) State review and certification to
CMS. After the State reviews the
documentation submitted by the MCO,
PIHP, or PAHP as specified in paragraph
(b) of this section and the secret shopper
evaluation results as required at
§ 438.68(f), the State must submit an
assurance of compliance to CMS, in the
format prescribed by CMS, that the
MCO, PIHP, or PAHP meets the State’s
requirements for availability of services,
as set forth in §§ 438.68 and 438.206.
(1) The submission to CMS must
include documentation of an analysis
that supports the assurance of the
adequacy of the network for each
contracted MCO, PIHP or PAHP related
to its provider network.
(2) The analysis in paragraph (d)(1) of
this section must include the payment
analysis submitted by each MCO, PIHP,
or PAHP, as required in paragraph (b)(3)
of this section, and contain:
(i) The data provided by each MCO,
PIHP, and PAHP in paragraph (b)(3) of
this section; and
(ii) A State level payment percentage
for each service type specified in
paragraphs (b)(3)(i) and (ii) of this
section produced by using the number
of member months for the applicable
rating period to weight each MCO’s,
PIHP’s, or PAHP’s reported percentages,
as required in paragraph (b)(3) of this
section.
(3) States must submit the assurance
of compliance required in paragraph (d)
of this section as specified in paragraphs
(i) through (iii) of this section and post
the report on the State’s website
required in § 438.10(c)(3) within 30
calendar days of submission to CMS.
(i) At the time it submits a completed
readiness review, as specified at
§ 438.66(d)(1)(iii).
(ii) On an annual basis and no later
than 180 calendar days after each rating
period.
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(iii) At any time there has been a
significant change as specified in
paragraph (c)(3) of this section and with
the submission of the associated
contract, as required at § 438.3(a).
(e) CMS’ right to inspect
documentation. The State must make
available to CMS, upon request, all
documentation collected by the State
from the MCO, PIHP, or PAHP as well
as documentation from all secret
shopper surveys required at § 438.68(f).
(f) Remedy plans to improve access.
(1) When the State, MCO, PIHP, PAHP,
or CMS identifies an area in which an
MCO’s, PIHP’s, or PAHP’s access to care
under the access standards in this part
could be improved, including the
standards at §§ 438.68 and 438.206, the
State must:
(i) Submit to CMS for approval a
remedy plan as specified in paragraph
(f)(ii) of this section no later than 90
calendar days following the date that
the State becomes aware of an MCO’s,
PIHP’s, or PAHP’s access issue;
(ii) Develop a remedy plan that
addresses the identified access issue
within 12 months and that identifies
specific steps with timelines for
implementation and completion, and
responsible parties. State’s and managed
care plans’ actions may include a
variety of approaches, including, but not
limited to: increasing payment rates to
providers, improving outreach and
problem resolution to providers,
reducing barriers to provider
credentialing and contracting, providing
for improved or expanded use of
telehealth, and improving the timeliness
and accuracy of processes such as claim
payment and prior authorization;
(iii) Ensure that improvements in
access are measurable and sustainable;
and
(iv) Submit quarterly progress updates
to CMS on implementation of the
remedy plan.
(2) If the remedy plan required in
paragraph(f)(1) of this section does not
result in addressing the MCO’s, PIHP’s,
or PAHP’s access issue by improving
access within 12 months, CMS may
require the State to continue the remedy
plan for another 12 months and may
require revision to the remedy plan
required in paragraph (f)(1) of this
section.
(g) Applicability date. Paragraphs
(b)(3) and (d)(2) of this section apply to
the first rating period for contracts with
MCOs, PIHPs, or PAHPs beginning on or
after 2 years after [insert the effective
date of the final rule]. Paragraph (d)(3)
of this section applies to the first rating
period beginning on or after 1 year after
[insert the effective date of the final
rule]. States will not be held out of
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compliance with the requirements of
paragraph (e) of this section prior to the
rating period beginning on or after 4
year after [insert the effective date of the
final rule], so long as they comply with
the corresponding standard(s) codified
in paragraph (e) of this section
contained in the 42 CFR, parts 430 to
481, most recently published before the
final rule. Paragraph (f) of this section
applies to the first rating period for
contracts with MCOs, PIHPs, or PAHPs
beginning on or after 4 years after
[EFFECTIVE DATE OF THE FINAL
RULE].
■ 16. Amend § 438.214 is amended by—
■ a. Revising paragraph (b)(1); and
■ b. Adding paragraph (d)(2).
The revision and addition read as
follows:
§ 438.214
Provider Selection.
*
*
*
*
*
(b) * * *
(1) Each State must establish a
uniform credentialing and
recredentialing policy that addresses
acute, primary, mental health, substance
use disorders, and LTSS providers, as
appropriate, and requires each MCO,
PIHP and PAHP to follow those policies.
*
*
*
*
*
(d) * * *
(2) States must ensure through its
contracts that MCOs, PIHPs, and PAHPs
terminate any providers of services or
persons terminated (as described in
section 1902(kk)(8) of the Social
Security Act) from participation under
this title, title XVIII, or title XXI from
participating as a provider in any
network.
*
*
*
*
*
■ 17. Amend § 438.310 by revising
paragraphs (b)(5) introductory text,
(c)(2), and (d) to read as follows:
§ 438.310
Basis, scope, and applicability.
*
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standard(s) in 42 CFR part 438
contained in the 42 CFR parts 430 to
481, edition revised as of [insert
effective date of final rule]:
(1) States must comply with
§ 438.330(d)(4) no later than the rating
period for contracts beginning after
[insert the effective date of the final
rule].
(2) States must comply with updates
to § 438.340 no later than 1 year from
[insert the effective date of the final
rule].
(3) States must comply with updates
to §§ 438.358 and 438.364(c)(2)(iii) no
later than December 31, 2025.
(4) States must comply with
§ 438.364(a)(2)(iii) no later 1 year from
the issuance of the associated protocol.
■ 18. Amend § 438.330 by revising
paragraph (d)(4) to read as follows:
*
*
*
*
(b) * * *
(5) Requirements for annual external
quality reviews of each contracting
MCO, PIHP, PAHP including—
*
*
*
*
*
(c) * * *
(2) The provisions of § 438.330(b)(2)
and (3), (c), and (e), and § 438.340 apply
to States contracting with PCCM entities
whose contracts with the State provide
for shared savings, incentive payments
or other financial reward for the PCCM
entity for improved quality outcomes.
*
*
*
*
*
(d) Applicability dates. States will not
be held out of compliance with the
following requirements of this subpart
prior to the dates noted below so long
as they comply with the corresponding
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§ 438.330 Quality assessment and
performance improvement program.
*
*
*
*
*
(d) * * *
(4) The State may permit an MCO,
PIHP, or PAHP exclusively serving dual
eligibles to substitute an MA
organization chronic care improvement
program conducted under § 422.152(c)
of this chapter for one or more of the
performance improvement projects
otherwise required under this section.
*
*
*
*
*
§ 438.334
[Removed and reserved]
19. Section 438.334 is removed and
reserved.
■ 20. Amend § 438.340 by revising
paragraphs (b)(4), (c)(1) introductory
text, (c)(2)(ii), and (c)(3) to read as
follows:
■
§ 438.340
strategy.
Managed care State quality
*
*
*
*
*
(b) * * *
(4) Arrangements for annual, external
independent reviews, in accordance
with § 438.350, of the quality outcomes
and timeliness of, and access to, the
services covered under each MCO,
PIHP, and PAHP contract.
*
*
*
*
*
(c) * * *
(1) Make the strategy available for
public comment before submitting the
strategy to CMS for review in
accordance with paragraph (c)(3) of this
section, including:
*
*
*
*
*
(2) * * *
(ii) The State must make the results of
the review, including the evaluation
conducted pursuant to paragraph
(c)(2)(i) of this section, available on the
website required under § 438.10(c)(3).
*
*
*
*
*
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(3) Prior to adopting as final, submit
to CMS the following:
(i) A copy of the initial strategy for
CMS comment and feedback.
(ii) A copy of the strategy—
(A) Every 3 years following the review
in paragraph (c)(2) of this section;
(B) Whenever significant changes, as
defined in the State’s quality strategy
per paragraph (b)(10) of this section, are
made to the document;
(C) Whenever significant changes
occur within the State’s Medicaid
program.
*
*
*
*
*
§ 438.344
[Removed and reserved]
21. Remove and reserve 438.344.
22. Amend § 438.350 by revising the
introductory text and paragraph (a) to
read as follows:
■
■
§ 438.350
External quality review.
Each State that contracts with MCOs,
PIHPs, or PAHPs must ensure that—
(a) Except as provided in § 438.362, a
qualified EQRO performs an annual
EQR for each such contracting MCO,
PIHP, or PAHP.
*
*
*
*
*
■ 23. Amend § 438.354 by revising
paragraph (c)(2)(iii) to read as follows:
§ 438.354 Qualifications of external quality
review organizations.
*
*
*
*
*
(c) * * *
(2) * * *
(iii) Conduct, on the State’s behalf,
ongoing Medicaid managed care
program operations related to oversight
of the quality of MCO, PIHP, PAHP, or
PCCM entity (described in
§ 438.310(c)(2)) services that it will
review as an EQRO, except for the
related activities specified in § 438.358;
*
*
*
*
*
■ 24. Amend § 438.358 by—
■ a. Revising paragraph (a)(1);
■ b. Adding paragraph (a)(3);
■ c. Revising paragraphs (b)(1)
introductory text, (b)(1)(i), (ii), and (iv);
■ d. Removing and reserving paragraph
(b)(2);
■ e. Revising paragraph (c) introductory
text and (c)(6); and
■ f. Adding paragraph (c)(7).
The revisions read as follows:
§ 438.358 Activities related to external
quality review.
(a) * * *
(1) The State, its agent that is not an
MCO, PIHP, or PAHP or an EQRO may
perform the mandatory and optional
EQR-related activities in this section.
*
*
*
*
*
(3) For the EQR-related activities
described in § 438.350(b)(1) and (c) of
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this subpart (except § 438.350(b)(1)(iii)),
the review period begins on the first day
of the most recently concluded contract
year or calendar year, whichever is
nearest to the date of the EQR-related
activity, and is 12 months in duration.
(b) * * *
(1) For each MCO, PIHP, or PAHP the
following EQR-related activities must be
performed in the 12 months preceding
the finalization of the annual report:
(i) Validation of performance
improvement projects required in
accordance with § 438.330(b)(1) that
were underway during the EQR review
period per paragraph (a)(3) of this
section.
(ii) Validation of MCO, PIHP, or
PAHP performance measures required
in accordance with § 438.330(b)(2) or
MCO, PIHP, or PAHP performance
measures calculated by the State during
the EQR review period described in
paragraph (a)(3) of this section.
*
*
*
*
*
(iv) Validation of MCO, PIHP, or
PAHP network adequacy during the
EQR review period per paragraph (a)(3)
of this section to comply with
requirements set forth in § 438.68 and,
if the State enrolls Indians in the MCO,
PIHP, or PAHP, § 438.14(b)(1).
(2) [Reserved]
(c) Optional activities. For each MCO,
PIHP, PAHP, and PCCM entity
(described in § 438.310(c)(2)), the
following activities may be performed in
the 12 months preceding the annual
report by using information derived
during the EQR review period described
in paragraph (a)(3) of this section:
*
*
*
*
*
(6) Assist with the quality rating of
MCOs, PIHPs, and PAHPs consistent
with 42 CFR part 438, subpart G.
(7) Assist with evaluations required
under §§ 438.16(e)(1), 438.340(c)(2)(i),
and 438.6(c)(2)(iv) and (v) pertaining to
outcomes, quality, or access to health
care services
*
*
*
*
*
■ 25. Amend § 438.360 by revising
paragraph (a)(1) to read as follows:
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§ 438.360 Nonduplication of mandatory
activities with Medicare or accreditation
review.
(a) * * *
(1) The MCO, PIHP, or PAHP is in
compliance with the applicable
Medicare Advantage standards
established by CMS, as determined by
CMS or its contractor for Medicare, or
has obtained accreditation from a
private accrediting organization
recognized by CMS;
*
*
*
*
*
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26. Amend § 438.362 by revising
paragraph (b)(2) paragraph heading and
(b)(2)(i) to read as follows:
■
§ 438.362
review.
Exemption from external quality
*
*
*
*
*
(b) * * *
(2) Medicare information from a
private accrediting organization. (i) If an
exempted MCO has been reviewed by a
private accrediting organization, the
State must require the MCO to provide
the State with a copy of all findings
pertaining to its most recent
accreditation review if that review has
been used to fulfill certain requirements
for Medicare external review under
subpart D of part 422 of this chapter.
*
*
*
*
*
■ 27. Amend § 438.364 by revising
paragraphs (a)(1), (a)(2)(iii), (a)(3)
through (6), (c)(1) and (c)(2) to read as
follows:
§ 438.364
External quality review results.
(a) * * *
(1) A description of the manner in
which the data from all activities
conducted in accordance with § 438.358
were aggregated and analyzed, and
conclusions were drawn as to the
quality, timeliness, and access to the
care furnished by the MCO, PIHP, or
PAHP.
(2) * * *
(iii) The data and a description of data
obtained, including validated
performance measurement, any
outcomes data and results from
quantitative assessments, for each
activity conducted in accordance with
§ 438.358(b)(1)(i), (ii) and (iv) of this
subpart; and
*
*
*
*
*
(3) An assessment of each MCO’s,
PIHP’s, or PAHP’s-strengths and
weaknesses for the quality, timeliness,
and access to health care services
furnished to Medicaid beneficiaries.
(4) Recommendations for improving
the quality of health care services
furnished by each MCO, PIHP, or PAHP,
including how the State can target goals
and objectives in the quality strategy,
under § 438.340, to better support
improvement in the quality, timeliness,
and access to health care services
furnished to Medicaid beneficiaries.
(5) Methodologically appropriate,
comparative information about all
MCOs, PIHPs, or PAHPs, consistent
with guidance included in the EQR
protocols issued in accordance with
§ 438.352(e).
(6) An assessment of the degree to
which each MCO, PIHP, or PAHP has
addressed effectively the
recommendations for quality
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28247
improvement made by the EQRO during
the previous year’s EQR.
*
*
*
*
*
(c) * * *
(1) The State must contract with a
qualified EQRO to produce and submit
to the State an annual EQR technical
report in accordance with paragraph (a)
of this section. The State must finalize
the annual technical report by December
31st of each year.
(2) The State must—
(i) Post the most recent copy of the
annual EQR technical report on the
website required-under § 438.10(c)(3) by
December 31st of each year and notify
CMS, in a form and manner determined
by CMS, within 14 calendar days of the
Web posting.
(ii) Provide printed or electronic
copies of the information specified in
paragraph (a) of this section, upon
request, to interested parties such as
participating health care providers,
enrollees and potential enrollees of the
MCO, PIHP, or PAHP beneficiary
advocacy groups, and members of the
general public.
(iii) Maintain at least the previous 5
years of EQR technical reports on the on
the website required under
§ 438.10(c)(3).
*
*
*
*
*
■ 28. Subpart G is added to part 438 to
read as follows:
Subpart G—Medicaid Managed Care
Quality Rating System
Sec.
438.500 Definitions.
438.505 General rule and applicability.
438.510 Mandatory QRS measure set for
Medicaid managed care quality rating
system.
438.515 Medicaid managed care quality
rating system methodology.
438.520 Website display.
438.525 Alternative quality rating system.
438.530 Annual technical resource manual.
438.535 Annual reporting.
§ 438.500
Definitions.
(a) Definitions. As used in this
subpart, the following terms have the
indicated meanings:
Measurement period means the
period for which data are collected for
a measure or the performance period
that a measure covers.
Measurement year means the first
calendar year and each calendar year
thereafter for which a full calendar year
of claims and encounter data necessary
to calculate a measure are available.
Medicaid managed care quality rating
system framework (QRS framework)
means the mandatory measure set
identified by CMS in the Medicaid and
CHIP managed care quality rating
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system technical resource manual
described in § 438.530, the methodology
for calculating quality ratings described
in § 438.515, and the website display
described in § 438.520 of this subpart.
Medicare Advantage and Part D
5-Star Rating System (MA and Part D
quality rating system) means the rating
system described in subpart D of parts
422 of 423 of this chapter.
Qualified health plan rating system
(QHP quality rating system) means the
health plan quality rating system
developed in accordance with 45 CFR
156.1120.
Quality rating means the numeric or
other value of a quality measure or an
assigned indicator that data for the
measure is not available.
Technical resource manual means the
guidance described in § 438.530.
Validation means the review of
information, data, and procedures to
determine the extent to which they are
accurate, reliable, free from bias, and in
accord with standards for data
collection and analysis.
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§ 438.505
General rule and applicability.
(a) General rule. As part of its quality
assessment and improvement strategy
for its managed care program, each State
contracting with an applicable managed
care plan, as described in paragraph (b)
of this section, to furnish services to
Medicaid beneficiaries must—
(1)(i) Adopt the QRS framework
developed by CMS; or
(ii) Adopt an alternative managed care
quality rating system in accordance with
§ 438.525 of this subpart.
(2) Implement such managed care
quality rating system by the end of the
fourth calendar year following [the
effective date of the final rule published
in the Federal Register], unless
otherwise specified in this subpart.
(3) Use the State’s beneficiary support
system implemented under § 438.71 to
provide the services identified at
§ 438.71(b)(1)(i) and (ii) to beneficiaries,
enrollees, or both seeking assistance
using the managed care quality rating
system implemented by the State under
this subpart.
(b) Applicability. The provisions of
this subpart apply to States contracting
with MCOs, PIHPs, and PAHPs for the
delivery of services covered under
Medicaid. The provisions of this subpart
do not apply to States contracting with
Medicare Advantage Dual Eligible
Special Needs Plans for only Medicaid
coverage of Medicare cost sharing.
(c) Continued alignment. To maintain
the QRS framework, CMS aligns the
mandatory measure set and
methodology described in § 438.510 and
§ 438.515 of this subpart, to the extent
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appropriate, with the qualified health
plan quality rating system developed in
accordance with 45 CFR 156.1120, the
MA and Part D quality rating system,
and other similar CMS quality
measurement and rating initiatives.
§ 438.510 Mandatory QRS measure set for
Medicaid managed care quality rating
system.
(a) Measures required. The quality
rating system implemented by the State
must include the measures in the
mandatory QRS measure set identified
by CMS in the Medicaid and CHIP
managed care quality rating system
technical resource manual, and may
include other measures identified by the
State as described in § 438.520(b).
(b) Subregulatory process to update
mandatory measure set. Subject to
paragraph (d) of this section, CMS will
update the mandatory measure set at
least every other year, including the
addition, removal or updating of
mandatory measures after:
(1) Engaging with States and other
interested parties (such as State
officials, measure experts, health plans,
beneficiary advocates, tribal
organizations, health plan associations,
and external quality review
organizations) to evaluate the current
mandatory measure set and make
recommendations to add, remove or
update existing measures based on the
criteria and standards in paragraph (c)
of this section; and
(2) Providing public notice and
opportunity to comment through a call
letter (or similar subregulatory process
using written guidance) on any planned
modifications to the mandatory measure
set following the engagement described
in paragraph (b)(1) of this section.
(c) Standards for adding mandatory
measures. Based on available relevant
information, including the input
received during the process described in
paragraph (b) of this section, CMS will
add a measure in the mandatory
measure set when each of the following
standards are met:
(1) The measure meets at least 5 of the
following criteria:
(i) Is meaningful and useful for
beneficiaries or their caregivers when
choosing a managed care plan;
(ii) Aligns with other CMS programs
described in § 438.505(c);
(iii) Measures health plan
performance in at least one of the
following areas: customer experience,
access to services, health outcomes,
quality of care, health plan
administration, and health equity;
(iv) Presents an opportunity for
managed care plans to influence their
performance on the measure;
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(v) Is based on data that are available
without undue burden on States and
plans such that it is feasible to report by
many States and managed care plans;
(vi) Demonstrates scientific
acceptability, meaning that the measure,
as specified, produces consistent and
credible results;
(2) The proposed measure contributes
to balanced representation of
beneficiary subpopulations, age groups,
health conditions, services, and
performance areas within a concise
mandatory measure set, and
(3) The burdens associated with
including the measure does not
outweigh the benefits to the overall
quality rating system framework of
including the new measure based on the
criteria listed in paragraph (c)(1).
(d) Removing mandatory measures.
CMS may remove existing mandatory
measures from the mandatory measure
set if—
(1) After following the process
described in paragraph (b) of this
section, CMS determines that the
measure no longer meets the standards
described in paragraph (c) of this
section;
(2) The measure steward (other than
CMS) retires or stops maintaining a
measure;
(3) CMS determines that the clinical
guidelines associated with the
specifications of the measure change
such that the specifications no longer
align with positive health outcomes; or
(4) CMS determines that the measure
shows low statistical reliability under
the standard identified in §§ 422.164(e)
and 423.184(e) of this chapter.
(e) Updating existing mandatory
measures. CMS will modify the existing
mandatory measures that undergo
measure technical specifications
updates as follows—
(1) Non-substantive updates. CMS
will update changes to the technical
specifications for a measure made by the
measure steward; such changes will be
in the technical resource manual issued
under paragraph (f) of this section and
§ 438.530. Examples of non-substantive
updates include, but are not limited to,
those that:
(i) Narrow the denominator or
population covered by the measure.
(ii) Do not meaningfully impact the
numerator or denominator of the
measure.
(iii) Update the clinical codes with no
change in the target population or the
intent of the measure.
(iv) Provide additional clarifications
such as:
(A) Adding additional tests that
would meet the numerator
requirements;
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(B) Clarifying documentation
requirements;
(C) Adding additional instructions to
identify services or procedures; or
(D) Adding alternative data sources or
expanding of modes of data collection to
calculate a measure.
(2) Substantive updates. CMS may
adopt substantive updates to a
mandatory measure not subject to
paragraph (e)(1)(i) through (iv) of this
section only after following the process
specified in paragraph (b) of this
section.
(f) Finalization and display of
mandatory measures and updates. CMS
will finalize modifications to the
mandatory measure set and the timeline
for State implementation of such
modifications in the technical resource
manual. For new or substantively
updated measures, CMS will provide
each State with at least 2 calendar years
from the start of the measurement year
immediately following the release of the
annual technical resource manual in
which the modification to the
mandatory measure set is finalized to
display measurement results and ratings
using the new or updated measure(s).
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§ 438.515 Medicaid managed care quality
rating system methodology.
(a) For each measurement year, the
State—
(1) Must collect the data necessary to
calculate quality ratings for each quality
measure described in § 438.510(a) of
this subpart from:
(i) The State’s contracted managed
care plans that have 500 or more
enrollees from the State’s Medicaid
program on July 1 of the measurement
year; and
(ii) Sources of Medicare data
(including Medicare Advantage plans,
Medicare providers, and CMS), the
State’s Medicaid fee-for-service
providers, or both if all data necessary
to calculate a measure cannot be
provided by the managed care plans
described in paragraph (a)(1) of this
section and such data are available for
collection by the State without undue
burden.
(2) Must ensure that all data collected
under paragraph (a)(1) of this section are
validated.
(3) Must use the validated data
described in paragraph (a)(2) of this
section and the methodology described
in paragraph (b) of this section to
calculate for each quality measure
described in § 438.510(a) of this subpart,
a measure performance rate for each
managed care plan whose contract
includes a service or action assessed by
the measure, as determined by the State.
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(4) Must issue quality ratings to each
managed care plan for each measure
calculated for the plan under paragraph
(a)(3) of this section.
(b) Subject to § 438.525, the State
must ensure that the quality ratings
issued under paragraph (a)(4) of this
section:
(1) Include data for all enrollees who
receive coverage through the managed
care plan for a service or action for
which data are necessary to calculate
the quality rating for the managed care
plan, including data for enrollees who
are dually eligible for both Medicare
and Medicaid, subject to the availability
of data under paragraph (a)(1)(ii) of this
section.
(2) Are issued to each managed care
plan at the plan level, by managed care
program, so that a plan participating in
multiple managed care programs is
issued distinct ratings for each program
in which it participates resulting in
quality ratings that are representative of
services provided only to those
beneficiaries enrolled in the plan
through the rated program.
(c) After engaging with States,
beneficiaries, and other interested
parties, CMS will propose to implement
domain-level quality ratings, including
care domains for which States would be
required to calculate and assign domainlevel quality ratings for managed care
plans, a methodology to calculate such
ratings, and website display
requirements for displaying such ratings
on the MAC QRS website display
described in § 438.520.
§ 438.520
Website display.
(a) In a manner that complies with the
accessibility standards outlined in
§ 438.10(d) of this part and in a form
and manner specified by CMS, the State
must prominently display on the
website required under § 438.10(c)(3):
(1) Information necessary for users to
understand and navigate the contents of
the QRS website display, including:
(i) A statement of the purpose of the
Medicaid managed care quality rating
system, relevant information on
Medicaid, CHIP and Medicare and an
overview of how to use the information
available in the display to select a
quality managed care plan;
(ii) Information on how to access the
beneficiary support system described in
§ 438.71 to answer questions about
using the State’s managed care quality
rating system to select a managed care
plan; and
(iii) If users must input user-specific
information to access or use the QRS, an
explanation of why the information is
requested, how it will be used, and
whether it is optional or required.
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(2) Information that allows
beneficiaries to identify managed care
plans available to them that align with
their coverage needs and preferences
including:
(i) All available managed care
programs and plans for which a user
may be eligible based on the user’s age,
geographic location, and dually eligible
status, if applicable, as well as other
demographic data identified by CMS;
(ii) A description of the drug coverage
for each managed care plan, including
the formulary information specified in
§ 438.10(i) and other similar information
as specified by CMS;
(iii) Provider directory information for
each managed care plan including all
information required by § 438.10(h)(1)
and (2) and such other provider
information as specified by CMS;
(iv) Quality ratings described at
§ 438.515(a)(4) that are calculated by the
State for each managed care plan in
accordance with § 438.515 for
mandatory measures identified by CMS
in the technical resource manual, and
(v) The quality ratings described in
§ 438.520(a)(2)(iv) calculated by the
State for each managed care plan in
accordance with § 438.515 for
mandatory measures identified by CMS,
stratified by dual eligibility status, race
and ethnicity, and sex.
(3) Standardized information
identified by CMS that allows users to
compare available managed care plans
and programs, including:
(i) The name of each managed care
plan;
(ii) An internet hyperlink to each
managed care plan’s website and each
available managed care plan’s toll-free
customer service telephone number;
(iii) Premium and cost-sharing
information including differences in
premium and cost-sharing among
available managed care plans within a
single program;
(iv) A summary of benefits including
differences in benefits among available
managed care plans within a single
program;
(v) Certain metrics, as specified by
CMS, of managed care plan performance
that States must make available to the
public under subparts B and D of this
part, including data most recently
reported to CMS on each managed care
program pursuant to § 438.66(e) of this
part and the results of the secret
shopper survey specified in § 438.68(f)
of this part;
(vi) If a managed care plan offers an
integrated Medicare-Medicaid plan or a
highly or fully integrated Medicare
Advantage D–SNP (as those terms are
defined in § 422.2 of this chapter), an
indication that an integrated plan is
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available and a link to the integrated
plan’s most recent rating under the
Medicare Advantage and Part D 5-Star
Rating System.
(4) Information on quality ratings
displayed in accordance with paragraph
(a)(2)(iv) of this section in a manner that
promotes beneficiary understanding of
and trust in the ratings, including:
(i) A plain language description of the
importance and impact of each quality
measure assigned a quality rating;
(ii) The measurement period during
which the data used to calculate the
quality rating was produced; and
(iii) Information on quality ratings
data validation, including a plain
language description of when, how and
by whom the data were validated.
(5) Information or hyperlinks
directing users to resources on how and
where to apply for Medicaid and enroll
in a Medicaid or CHIP plan.
(6) By a date specified by CMS, which
shall be no earlier than 2 years after the
implementation date for the quality
rating system specified in § 438.505:
(i) A search tool that enables users to
identify available managed care plans
that provide coverage for a drug
identified by the user;
(ii) A search tool that enables users to
identify available managed care plans
that include a provider identified by the
user in the plan’s network of providers;
and
(iii) The quality ratings described in
§ 438.520(a)(iv) calculated by the State
for each managed care plan in
accordance with § 438.515 for
mandatory measures identified by CMS,
including the display of such measures
stratified by dual eligibility status, race
and ethnicity, sex, age, rural/urban
status, disability, language of the
enrollee, or other factors specified by
CMS in the annual technical resource
manual.
(iv) An interactive tool that enables
users to view the quality ratings
described at § 438.520(a)(iv), stratified
by the factors described in paragraph
(a)(6)(iii) of this section.
(b) If the State chooses to display
quality ratings for additional measures
not included in the mandatory measures
set described in § 438.510(a), the State
must:
(1) Obtain input on the additional
measures, prior to their use, from
prospective users, including
beneficiaries, caregivers, and, if the
State enrolls American Indians/Alaska
Natives in managed care, consult with
Tribes and Tribal Organizations in
accordance with the State’s Tribal
consultation policy; and
(2) Document the input received from
prospective users required under
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20:12 May 02, 2023
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paragraph (b)(1) of this section,
including modifications made to the
additional measure(s) in response to the
input and rationale for input not
accepted.
(c) CMS will periodically consult with
States and interested parties including
Medicaid managed care quality rating
system users to evaluate the website
display requirements described in this
section for continued alignment with
beneficiary preferences and values.
§ 438.525
system.
Alternative quality rating
(a) A State may implement an
alternative Medicaid managed care
quality rating system that applies an
alternative methodology from that
described in § 438.510(a)(3) provided
that—
(1) The alternative quality rating
system includes the mandatory
measures identified by CMS under
§ 438.510(a)(1);
(2) The ratings generated by the
alternative quality rating system yield
information regarding managed care
plan performance which, to the extent
feasible, is substantially comparable to
that yielded by the methodology
described in § 438.515, taking into
account such factors as differences in
covered populations, benefits, and stage
of delivery system transformation, to
enable meaningful comparison of
performance across States.
(3) The State receives CMS approval
prior to implementing an alternative
quality rating system or modifications to
an approved alternative Medicaid
managed care quality rating system.
(b) Prior to submitting a request for,
or modification of, an alternative
Medicaid managed care quality rating
system to CMS, the State must—
(1) Obtain input from the State’s
Medical Care Advisory Committee
established under § 431.12 of this
chapter; and
(2) Provide an opportunity for public
comment of at least 30 days on the
proposed alternative Medicaid managed
care quality rating system or
modification.
(c) To receive CMS approval for an
alternative quality rating system, a State
must:
(1) Submit a request for, or
modification of, an alternative Medicaid
managed care quality rating system to
CMS in a form and manner and by a
date determined by CMS; and
(2) Include the following in the State’s
request for or modification of an
alternative quality rating system:
(i) The alternative methodology to be
used in generating plan ratings;
(ii) Documentation of the public
comment process specified in paragraph
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Fmt 4701
Sfmt 4702
(b)(1) and (2) this section, including
discussion of the issues raised by the
Medical Care Advisory Committee and
any policy revisions or modifications
made in response to the comments and
rationale for comments not accepted;
(iii) Other information or
documentation specified by CMS to
demonstrate compliance with paragraph
(a) of this section; and
(iv) Other supporting documents and
evidence that the State believes
demonstrates compliance with the
requirements of (a)(2) of this section.
§ 438.530
manual.
Annual technical resource
(a) No later than August 1, 2025, CMS
will publish a Medicaid managed care
quality rating system technical resource
manual, and update it annually
thereafter. The technical resource
manual must include all of the
following:
(1) Identification of all Medicaid
managed care quality rating system
measures, including:
(i) A list of the mandatory measures;
and
(ii) Any measures newly added or
removed from the prior year’s
mandatory measure set.
(iii) The subset of mandatory
measures that must be displayed and
stratified by factors such as race and
ethnicity, sex, age, rural/urban status,
disability, language, or such other
factors as may be specified by the CMS
in accordance with §§ 438.520(a)(2)(iv)
and 438.520(a)(6)(iii).
(2) Guidance on the application of the
methodology used to calculate and issue
quality ratings as described in § 438.515.
(3) Measure steward technical
specifications for mandatory measures.
(4) A summary of interested party
engagement and public comments
received during the public notice and
comment process described in
§ 438.510(b) using the process identified
in § 438.510(c) for the most recent
modifications to the mandatory measure
set including:
(i) Discussion of the feedback and
recommendations received on potential
modifications to mandatory measures;
(ii) The final modifications and the
timeline by which such modifications
must be implemented; and
(iii) The rationale for not accepting or
implementing specific
recommendations or feedback submitted
during the consultation process.
(b) In developing and issuing the
manual content described in paragraphs
(a)(1) and (2) of this section, CMS will
take into account whether stratification
is currently required by the measure
steward or other CMS programs and by
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which factors when issuing guidance
that identifies which measures, and by
which factors, States must stratify
mandatory measures.
§ 438.535
Reporting.
(a) Upon CMS’ request, but no more
frequently than annually, the State must
submit a Medicaid managed care quality
rating system report in a form and
manner determined by CMS. Such
report must include:
(1) A list of all mandatory measures
displayed as required under
§ 438.520(a)(1)(i) and any additional
measures the State chooses to include in
the Medicaid managed care quality
rating system as permitted under
§ 438.510(a).
(2) An attestation that all displayed
quality ratings for mandatory measures
were calculated and issued in
compliance with § 438.515, and a
description of the methodology used to
calculate ratings for any additional
measures, if such methodology deviates
from the methodology in § 438.515.
(3) The documentation required under
§ 438.520(b)(2), if including additional
measures in the State’s Medicaid
managed care quality rating system in
accordance with § 438.520(c)(3).
(4) The date on which the State
publishes or updates the quality ratings
for the State’s managed care plans.
(5) A link to the State’s website for
their Medicaid managed care quality
rating system.
(6) The application of any technical
specification adjustments used to
calculate and issue quality ratings
described in § 438.515(a)(3) and (4), at
the plan- or State-level, that are outside
a measure steward’s allowable
adjustments for a mandatory measure
but that the measure steward has
approved for use by the State.
(7) A summary of each alternative
QRS approved by CMS, including the
effective dates for each approved
alternative QRS.
(b) States will be given no less than
90 days to submit such a report to CMS
on their Medicaid managed care quality
rating system.
■ 29. Amend § 438.602 by adding
paragraphs (g)(5) through (13) and (j) to
read as follows:
§ 438.602
State responsibilities.
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§ 438.608 Program integrity requirements
under the contract.
(a) * * *
(2) Provision for reporting within 10
business days all overpayments
identified or recovered, specifying the
overpayments due to potential fraud, to
the State.
*
*
*
*
*
(d) * * *
(3) Each MCO, PIHP, or PAHP must
report annually to the State on all
overpayments identified or recovered.
*
*
*
*
*
(e) Standards for provider incentive or
bonus arrangements. The State, through
its contract with the MCO, PIHP or
PAHP, must require that incentive
payment contracts between managed
care plans and network providers meet
the requirements as specified in
§§ 438.3(i)(3) and (4).
PART 457—ALLOTMENTS AND
GRANTS TO STATES
31. The authority citation for part 457
continues to read as follows:
■
*
*
*
*
(g) * * *
(5) Enrollee handbooks, provider
directories, and formularies required at
§ 438.10(g), (h), and (i).
(6) The information on rate ranges
required at § 438.4(c)(2)(iv), if
applicable.
(7) The reports required at § 438.66(e)
and § 438.207(d).
VerDate Sep<11>2014
(8) The network adequacy standards
required at § 438.68(b)(1) through (2)
and (e).
(9) The results of secret shopper
surveys required at § 438.68(f).
(10) State directed payment
evaluation reports required in
§ 438.6(c)(2)(v)(C).
(11) Information on all required
Application Programming Interfaces
including as specified in § 431.60(d) and
(f).
(12) Quality related information as
required in §§ 438.332(c)(1), 438.340(d),
438.362(c) and 438.364(c)(2)(i).
(13) Documentation of compliance
with requirements in Subpart K—Parity
in Mental Health and Substance Use
Disorder Benefits.
*
*
*
*
*
(j) Applicability. Paragraphs (g)(5)
through (13) apply to the first rating
period for contracts with MCOs, PIHPs
and PAHPs beginning on or after 2 years
after [EFFECTIVE DATE OF THE FINAL
RULE].
■ 30. Amend § 438.608 by revising
paragraphs (a)(2) and (d)(3) and adding
paragraph (e) to read as follows:
Authority: 42 U.S.C. 1302.
32. Amend § 457.10 by adding the
definition of ‘‘In lieu of service or
setting (ILOS)’’ in alphabetical order to
read as follows:
28251
In lieu of service or setting (ILOS) is
defined as provided in § 438.2 of this
chapter.
*
*
*
*
*
■ 33. Amend § 457.1200 by adding
paragraph (d) to read as follows:
§ 457.1200
Basis, scope, and applicability.
*
*
*
*
*
(d) Applicability dates. States must
comply with the requirements of this
subpart by the dates established at
§§ 438.3(v), 438.16(f), 438.68(h),
438.206(d) and 438.310(d) of this
chapter.
■ 34. Amend § 457.1201 by revising
paragraphs (c), (e), and (n)(2) to read as
follows:
§ 457.1201 Standard contract
requirements.
*
*
*
*
*
(c) Payment. The final capitation rates
for all MCO, PIHP or PAHP contracts
must be identified and developed, and
payment must be made in accordance
with §§ 438.3(c) and 438.16(c)(1)
through (3) of this chapter, except that
the requirement for preapproval of
contracts, certifications by an actuary,
annual cost reports, contract
arrangements described in § 438.6(c),
and references to pass through
payments do not apply, and contract
rates must be submitted to CMS upon
request of the Secretary.
*
*
*
*
*
(e) Services that may be covered by an
MCO, PIHP, or PAHP. An MCO, PIHP,
or PAHP may cover, for enrollees,
services that are not covered under the
State plan in accordance with
§§ 438.3(e) and 438.16(b), (d), and (e) of
this chapter, except that references to
§ 438.7, IMDs, and rate certifications do
not apply and that references to enrollee
rights and protections under part 438
should be read to refer to the rights and
protections under subparts K and L of
this part.
*
*
*
*
*
(n) * * *
(2) Contracts with PCCMs must
comply with the requirements of
paragraph (o) of this section; § 457.1207;
§ 457.1240(b) (cross-referencing
§ 438.330(b)(2), (b)(3), (c), and (e) of this
chapter); § 457.1240(e) (crossreferencing § 438.340 of this chapter).
*
*
*
*
*
■ 35. Amend § 457.1203 by revising
paragraphs (e) and (f) to read as follows:
■
§ 457.10
*
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*
Definitions and use of terms.
*
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*
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*
Sfmt 4702
§ 457.1203 Rate development standards
and medical loss ratio.
*
*
*
*
*
(e) The State must comply with the
requirements related to medical loss
ratios in accordance with the terms of
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§ 438.74 of this chapter, except contract
arrangements described in § 438.6(c) do
not apply and the description of the
reports received from the MCOs, PIHPs
and PAHPs under § 438.8(k) of this
chapter will be submitted
independently, and not with the rate
certification described in § 438.7 of this
chapter.
(f) The State must ensure, through its
contracts, that each MCO, PIHP, and
PAHP complies with the requirements
in § 438.8 of this chapter, except that
contract arrangements described in
§ 438.6(c) do not apply.
■ 36. Revise § 457.1207 to read as
follows:
§ 457.1207
Information requirements.
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The State must provide, or ensure its
contracted MCO, PAHP, PIHP, PCCM,
and PCCM entities provide, all
enrollment notices, informational
materials, and instructional materials
related to enrollees and potential
enrollees in accordance with the terms
of § 438.10 of this chapter, except that
the terms of § 438.10(c)(2), (g)(2)(xi)(E),
and (g)(2)(xii) of this chapter do not
apply and that references to enrollee
rights and protections under part 438
should be read to refer to the rights and
protections under subparts K and L of
this part. The State must annually post
comparative summary results of
enrollee experience surveys by managed
care plan on the State’s website as
described at § 438.10(c)(3) of this
chapter.
■ 37. Amend § 457.1230 by revising
paragraph (b) to read as follows:
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§ 457.1230
Access standards.
*
*
*
*
*
(b) Assurances of adequate capacity
and services. The State must ensure,
through its contracts, that each MCO,
PIHP and PAHP has adequate capacity
to serve the expected enrollment in
accordance with the terms of § 438.207
of this chapter, except that the reporting
requirements in § 438.207(d)(3)(i) of this
chapter do not apply. The State must
evaluate the most recent annual enrollee
experience survey results as required at
section 2108(e)(4) of the Act as part of
the State’s analysis of network adequacy
as described at § 438.207(d) of this
chapter.
*
*
*
*
*
■ 38. Amend § 457.1240 by revising
paragraphs (d) and (f) to read as follows:
§ 457.1240 Quality measurement and
improvement.
*
*
*
*
*
(d) Managed care quality rating
system. The State must determine a
quality rating or ratings for each MCO,
PIHP, and PAHP in accordance with the
requirements set forth subpart G of part
438 of this chapter, except that
references to dually eligible
beneficiaries, a beneficiary support
system, and the terms of § 438.525(b)(1)
and (c)(2)(ii) of this chapter related to
consultation with the Medical Care
Advisory Committee do not apply.
*
*
*
*
*
(f) Applicability to PCCM entities. For
purposes of paragraphs (b) and (e) of
this section, a PCCM entity described in
this paragraph is a PCCM entity whose
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Fmt 4701
Sfmt 9990
contract with the State provides for
shared savings, incentive payments or
other financial reward for improved
quality outcomes.
■ 39. Amend § 457.1250 by revising
paragraph (a) to read as follows:
§ 457.1250
External quality review.
(a) Each State that contracts with
MCOs, PIHPs, or PAHPs must follow all
applicable external quality review
requirements as set forth in §§ 438.350
(except for references to § 438.362),
438.352, 438.354, 438.356, 438.358
(except for references to § 438.6),
438.360 (only with respect to
nonduplication of EQR activities with
private accreditation) and 438.364 of
this chapter.
*
*
*
*
*
■ 40. Revise § 457.1285 to read as
follows:
§ 457.1285
Program integrity safeguards.
The State must comply with the
program integrity safeguards in
accordance with the terms of subpart H
of part 438 of this chapter, except that
the terms of §§ 438.66(e), 438.362(c),
438.602(g)(6) and (10), 438.604(a)(2),
438.608(d)(4) and references to LTSS of
this chapter do not apply and that
references to subpart K under part 438
should be read to refer to parity
requirements at § 457.496.
Dated: April 24, 2023.
Xavier Becerra,
Secretary, Department of Health and Human
Services.
[FR Doc. 2023–08961 Filed 4–27–23; 4:15 pm]
BILLING CODE 4120–01–P
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Agencies
[Federal Register Volume 88, Number 85 (Wednesday, May 3, 2023)]
[Proposed Rules]
[Pages 28092-28252]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-08961]
[[Page 28091]]
Vol. 88
Wednesday,
No. 85
May 3, 2023
Part III
Department of Health and Human Services
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Centers for Medicare & Medicaid Services
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42 CFR Parts 430, 438, and 457
Medicaid Program; Medicaid and Children's Health Insurance Program
(CHIP) Managed Care Access, Finance, and Quality; Proposed Rule
Federal Register / Vol. 88, No. 85 / Wednesday, May 3, 2023 /
Proposed Rules
[[Page 28092]]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Centers for Medicare & Medicaid Services
42 CFR Parts 430, 438, and 457
[CMS-2439-P]
RIN 0938-AU99
Medicaid Program; Medicaid and Children's Health Insurance
Program (CHIP) Managed Care Access, Finance, and Quality
AGENCY: Centers for Medicare & Medicaid Services (CMS), Department of
Health and Human Services (HHS).
ACTION: Proposed rule.
-----------------------------------------------------------------------
SUMMARY: This proposed rule would advance CMS' efforts to improve
access to care, quality and health outcomes, and better address health
equity issues for Medicaid and Children's Health Insurance Program
(CHIP) managed care enrollees. The proposed rule would specifically
address standards for timely access to care and States' monitoring and
enforcement efforts, reduce burden for some State directed payments and
certain quality reporting requirements, add new standards that would
apply when States use in lieu of services and settings (ILOSs) to
promote effective utilization and specify the scope and nature of ILOS,
specify medical loss ratio (MLR) requirements, and establish a quality
rating system for Medicaid and CHIP managed care plans.
DATES: To be assured consideration, comments must be received at one of
the addresses provided below, by July 3, 2023.
ADDRESSES: In commenting, please refer to file code CMS-2439-P.
Comments, including mass comment submissions, must be submitted in
one of the following three ways (please choose only one of the ways
listed):
1. Electronically. You may submit electronic comments on this
regulation to https://www.regulations.gov. Follow the ``Submit a
comment'' instructions.
2. By regular mail. You may mail written comments to the following
address ONLY: Centers for Medicare & Medicaid Services, Department of
Health and Human Services, Attention: CMS-2439-P, P.O. Box 8016,
Baltimore, MD 21244-8016.
Please allow sufficient time for mailed comments to be received
before the close of the comment period.
3. By express or overnight mail. You may send written comments to
the following address ONLY: Centers for Medicare & Medicaid Services,
Department of Health and Human Services, Attention: CMS-2439-P, Mail
Stop C4-26-05, 7500 Security Boulevard, Baltimore, MD 21244-1850.
For information on viewing public comments, see the beginning of
the SUPPLEMENTARY INFORMATION section.
FOR FURTHER INFORMATION CONTACT:
John Giles, (410) 786-5545, Medicaid Managed Care.
Laura Snyder, (410) 786-3198, Medicaid Managed Care State Directed
Payments.
Tara Caulder, (410) 786-8252, Medicaid Managed Care State Directed
Payments Value-Based Initiatives and Evaluation.
Alex Loizias, (410) 786-2435, Medicaid Managed Care State Directed
Payments Contract Requirements.
Andrew Wilson, (410) 786-8515, Medicaid Managed Care State Directed
Payments Medicare Fee Schedules and Appeals Process.
Carlye Burd, (720) 853-2780, Medicaid Managed Care Quality.
Amanda Paige Burns, (410) 786-8030, Medicaid Quality Rating System.
Joshua Bougie, (410) 786-8117, CHIP.
SUPPLEMENTARY INFORMATION: Inspection of Public Comments: All comments
received before the close of the comment period are available for
viewing by the public, including any personally identifiable or
confidential business information that is included in a comment. We
post all comments received before the close of the comment period on
the following website as soon as possible after they have been
received: https://www.regulations.gov. Follow the search instructions on
that website to view public comments. CMS will not post on
Regulations.gov public comments that make threats to individuals or
institutions or suggest that the individual will take actions to harm
the individual. CMS continues to encourage individuals not to submit
duplicative comments. We will post acceptable comments from multiple
unique commenters even if the content is identical or nearly identical
to other comments.
Table of Contents
I. Medicaid and CHIP Managed Care
A. Background
B. Provisions of the Proposed Regulations
1. Access
2. State Directed Payments
3. Medical Loss Ratio (MLR) Standards
4. In Lieu of Services and Settings (ILOS)
5. Quality Assessment and Performance Improvement Program, State
Quality Strategies and External Quality Review
6. Quality Improvement--Quality Rating System
II. Collection of Information Requirements
III. Regulatory Impact Analysis
IV. Response to Comments
V. Regulation Text
Applicability and Complicace Timeframes
CMS proposes that the proposed new requirements would be
applicable, and therefore, States required to comply by the effective
date of the final rule or as otherwise specified in regulatory text.
I. Medicaid and CHIP Managed Care
A. Background
As of September 2022, the Medicaid program provided essential
health care coverage to more than 83 million \1\ individuals, and, in
2020, had annual outlays of more than $671 billion. In 2021, the
Medicaid program accounted for 17 percent of national health
expenditures.\2\ The program covers a broad array of health benefits
and services critical to underserved populations, including low-income
adults, children, parents, pregnant individuals, the elderly, and
people with disabilities. For example, Medicaid pays for approximately
42 percent of all births in the U.S.\3\ and is the largest payer of
long-term services and supports (LTSS),\4\ services to treat substance
use disorder, and services to prevent and treat the Human
Immunodeficiency Virus.\5\
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\1\ September 2022 Medicaid and CHIP Enrollment Snapshot.
Accessed at https://www.medicaid.gov/medicaid/national-medicaid-chip-program-information/downloads/september-2022-medicaid-chip-enrollment-trend-snapshot.pdf.
\2\ CMS National Health Expenditure Accounts. National Health
Expenditures 2021 Highlights. Accessed at https://www.cms.gov/files/document/highlights.pdf.
\3\ National Center for Health Statistics. Key Birth Statistics
(2020 Data. Final 2022 Data forthcoming). Accessed at https://www.cdc.gov/nchs/nvss/births.htm.
\4\ Colello, Kirsten J. Who Pays for Long-Term Services and
Supports? Congressional Research Service. Updated June 15, 2022.
Accessed at https://crsreports.congress.gov/product/pdf/IF/IF10343.
\5\ Dawson, L. and Kates, J. Insurance Coverage and Viral
Suppression Among People with HIV, 2018. September 2020. Kaiser
Family Foundation. Accessed at https://www.kff.org/hivaids/issue-brief/insurance-coverage-and-viral-suppression-among-people-with-hiv-2018/.
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Ensuring beneficiaries can access covered services is a crucial
element of the Medicaid program. Depending on the State and its
Medicaid program structure, beneficiaries access their health care
services using a variety of care delivery systems; for example, fee-
for-service (FFS) and managed care, including through demonstrations
and waiver programs. In 2020, 72 percent \6\
[[Page 28093]]
of Medicaid beneficiaries were enrolled in comprehensive managed care
plans; the remaining individuals received all of their care or some
services that have been carved out of managed care through FFS.
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\6\ MACPAC 2022 Analysis of T-MSIS data February 2022. Exhibit
30. Percentage of Medicaid Enrollees in Managed Care by State and
Eligibility Group https://www.macpac.gov/wp-content/uploads/2022/12/EXHIBIT-30.-Percentage-of-Medicaid-Enrollees-in-Managed-Care-by-State-and-Eligibility-Group-FY-2020.pdf.
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With a program as large and complex as Medicaid, to promote
consistent access to health care for all beneficiaries across all types
of care delivery systems in accordance with statutory requirements,
access regulations need to be multi-factorial. Strategies to enhance
access to health care services should reflect how people move through
and interact with the health care system. We view the continuum of
health care access across three dimensions of a person-centered
framework: (1) enrollment in coverage; (2) maintenance of coverage; and
(3) access to services and supports. Within each of these dimensions,
accompanying regulatory, monitoring, and/or compliance actions may be
needed to ensure access to health care is achieved and maintained.
In early 2022, we released a request for information (RFI) \7\ to
collect feedback on a broad range of questions that examined topics
such as: challenges with eligibility and enrollment; ways we can use
data available to measure, monitor, and support improvement efforts
related to access to services; strategies we can implement to support
equitable and timely access to providers and services; and
opportunities to use existing and new access standards to help ensure
that Medicaid and Children's Health Insurance Program (CHIP) payments
are sufficient to enlist enough providers. Some of the most common
feedback we received through the RFI related to promoting cultural
competency in access to and the quality of services for beneficiaries
across all dimensions of health care and using payment rates as a
driver to increase provider participation in Medicaid and CHIP
programs. Commenters were also interested in opportunities to align
approaches for payment regulation and compliance across Medicaid and
CHIP delivery systems and services.
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\7\ CMS Request for Information: Access to Coverage and Care in
Medicaid & CHIP. February 2022. For a full list of question from the
RFI, see https://www.medicaid.gov/medicaid/access-care/downloads/access-rfi-2022-questions.pdf.
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As noted above, the first dimension of access focuses on ensuring
that eligible people are able to enroll in the Medicaid program. Access
to Medicaid enrollment requires that a potential beneficiary know if
they are or may be eligible for Medicaid, be aware of Medicaid coverage
options, and be able to easily apply for and enroll in coverage. The
second dimension of access in this continuum relates to maintaining
coverage once the beneficiary is enrolled in the Medicaid program
initially. Maintaining coverage requires that eligible beneficiaries
are able to stay enrolled in the program without interruption, or that
they know how to and can smoothly transition to other health coverage,
such as CHIP, Exchange coverage, or Medicare, when they are no longer
eligible for Medicaid coverage. In September 2022, we published a
proposed rule, Streamlining the Medicaid, Children's Health Insurance
Program, and Basic Health Program Application, Eligibility,
Determination, Enrollment, and Renewal Processes (87 FR 54760;
hereinafter the ``Streamlining Eligibility & Enrollment proposed
rule'') to simplify the processes for eligible individuals to enroll
and retain eligibility in Medicaid, CHIP, and the Basic Health Program
(BHP).
The third dimension, which is the focus of this proposed rule, is
access to services and supports. This rule is focused on addressing
additional critical elements of access: (1) potential access (for
example, provider availability and network adequacy); (2) beneficiary
utilization (the use of health care and health services); and (3)
beneficiaries' perceptions and experiences with the care they did or
did not receive. These terms and definitions build upon our previous
efforts to examine how best to monitor access.\8\
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\8\ Kenney, Genevieve M., Kathy Gifford, Jane Wishner, Vanessa
Forsberg, Amanda I. Napoles, and Danielle Pavliv. ``Proposed
Medicaid Access Measurement and Monitoring Plan.'' Washington, DC:
The Urban Institute. August 2016. Accessed at https://www.medicaid.gov/sites/default/files/2019-12/monitoring-plan.pdf.
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In addition to the three proposed rules (the Streamlining
Eligibility & Enrollment proposed rule, this proposed rule on managed
care, and Medicaid Program; Ensuring Access to Medicaid Services
proposed rule), we are also engaged in non-regulatory activities (for
example, best practices toolkits and technical assistance to States) to
improve access to health care services across Medicaid delivery
systems. As noted earlier, the Streamlining Eligibility & Enrollment
proposed rule addresses the first two dimensions of access to health
care: (1) enrollment in coverage and (2) maintenance of coverage.
Through that proposed rule, we sought to streamline Medicaid, CHIP and
BHP eligibility and enrollment processes, reduce administrative burden
on States and applicants toward a more seamless eligibility and
enrollment process, and increase the enrollment and retention of
eligible individuals. Through the Ensuring Access to Medicaid Services
proposed rule, and this proposed rule involving managed care, we
outline additional proposed steps to address the third dimension of the
health care access continuum: access to services, while also in this
rule addressing quality and financing of services in the managed care
context. We seek to address a range of access-related challenges that
impact how beneficiaries are served by Medicaid across all of its
delivery systems.
The use of managed care in Medicaid has grown from 81 percent in
2016 to 84 percent in 2020,\9\ with 72 percent of Medicaid
beneficiaries enrolled in comprehensive managed care organizations in
2020. We note that States may implement a Medicaid managed care
delivery system using four Federal authorities--sections 1915(a),
1915(b), 1932(a), and 1115(a) of the Social Security Act (the Act);
each is described briefly below.
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\9\ https://www.medicaid.gov/medicaid/managed-care/enrollment-report/.
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Under section 1915(a) of the Act, States can implement a voluntary
managed care program by executing a contract with organizations that
the State has procured using a competitive procurement process. To
require beneficiaries to enroll in a managed care program to receive
services, a State must obtain approval from CMS under two primary
authorities:
Through a State plan amendment (SPA) that meets standards
set forth in section 1932(a) of the Act, States can implement a
mandatory managed care delivery system. This authority does not allow
States to require beneficiaries who are dually eligible for Medicare
and Medicaid (dually eligible beneficiaries), American Indians/Alaska
Natives (except as permitted in section 1932(a)(2)(C) of the Act), or
children with special health care needs to enroll in a managed care
program. State plans, once approved, remain in effect until modified by
the State.
We may grant a waiver under section 1915(b) of the Act,
permitting a State to require all Medicaid beneficiaries to enroll in a
managed care delivery system, including dually eligible beneficiaries,
American Indians/Alaska Natives, or children with special health care
needs. After approval, a State may operate a section 1915(b) waiver for
a 2-year period (certain waivers can be operated for up to 5
[[Page 28094]]
years if they include dually eligible beneficiaries) before requesting
a renewal for an additional 2- (or 5-) year period.
We may also authorize managed care programs as part of
demonstration projects under section 1115(a) of the Act that include
waivers permitting a State to require all Medicaid beneficiaries to
enroll in a managed care delivery system, including dually eligible
beneficiaries, American Indians/Alaska Natives, and children with
special health care needs. Under this authority, States may seek
additional flexibility to demonstrate and evaluate innovative policy
approaches for delivering Medicaid benefits, as well as the option to
provide services not typically covered by Medicaid. Such demonstrations
are approvable only if it is determined that the demonstration would
promote the objectives of the Medicaid statute and the demonstration is
subject to evaluation.
The above authorities all permit States to operate their Medicaid
managed care programs without complying with the following standards of
Medicaid law outlined in section of 1902 of the Act:
Statewideness (section 1902(a)(1) of the Act): States may
implement a managed care delivery system in specific areas of the State
(generally counties/parishes) rather than the whole State;
Comparability of Services (section 1902(a)(10)(B) of the
Act): States may provide different benefits to people enrolled in a
managed care delivery system; and
Freedom of Choice (section 1902(a)(23)(A) of the Act):
States may generally require people to receive their Medicaid services
only from a managed care plan's network of providers or primary care
provider.
States that elect to operate a separate CHIP within a managed care
delivery system do not need specific statutory authority to offer
benefits through a managed care program. However, sections 2103(f)(3)
and 2107(e)(1)(N) and (R) of the Act apply certain provisions of
sections 1903 and 1932 of the Act related to Medicaid managed care to
separate CHIPs. States that elect a Medicaid expansion CHIPs that
operate within a managed care delivery system are subject to all
requirements under section 1932 of the Act.
In the May 6, 2016 Federal Register (81 FR 27498), we published the
``Medicaid and Children's Health Insurance Program (CHIP) Programs;
Medicaid Managed Care, CHIP Delivered in Managed Care, and Revisions
Related to Third Party Liability'' final rule (hereinafter referred to
as ``the 2016 final rule'') that modernized the Medicaid and CHIP
managed care regulations to reflect changes in the use of managed care
delivery systems. The 2016 final rule aligned many of the rules
governing Medicaid and CHIP managed care with those of other major
sources of coverage; implemented applicable statutory provisions;
strengthened actuarial soundness payment provisions to promote the
accountability of managed care program rates; strengthened efforts to
reform delivery systems that serve Medicaid and CHIP beneficiaries; and
enhanced policies related to program integrity. The 2016 final rule
applied many of the Medicaid managed care rules to separate CHIP,
particularly in the areas of access, finance, and quality through
cross-references to 42 CFR part 438.
In the January 18, 2017 Federal Register (82 FR 5415), we published
the ``Medicaid Program; The Use of New or Increased Pass-Through
Payments in Medicaid Managed Care Delivery Systems'' final rule
(hereinafter referred to as ``the 2017 final rule''). In the 2016 final
rule, we defined pass-through payments at Sec. 438.6(a) as any amount
required by the State (and considered in calculating the actuarially
sound capitation rate) to be added to the contracted payment rates paid
by the MCO, PIHP, or PAHP to hospitals, physicians, or nursing
facilities that is not for the following purposes: a specific service
or benefit provided to a specific enrollee covered under the contract;
a provider payment methodology permitted under Sec. 438.6(c)(1)(i)
through (iii) for services and enrollees covered under the contract; a
subcapitated payment arrangement for a specific set of services and
enrollees covered under the contract; graduate medical education (GME)
payments; or Federally-qualified health center (FQHC) or rural health
clinic (RHC) wrap around payments. On June 29th, 2016, we also
published the CMCS Informational Bulletin (CIB) concerning ``The Use of
New or Increased Pass-Through Payments in Medicaid Managed Care
Delivery Systems.'' The 2017 final rule codified the information in the
CIB as well as gave States the option to eliminate physician and
nursing facility payments immediately or phase down these payments over
the 5-year transition period if they prefer and specified the maximum
amount of pass-through payments permitted annually during the
transition periods under Medicaid managed care contract(s) and rate
certification(s). That final rule prevented increases in pass-through
payments and the addition of new pass-through payments beyond those in
place when the pass-through payment transition periods were established
in the 2016 final rule.
In the November 13, 2020 Federal Register (85 FR 72754), we
published the ``Medicaid Program; Medicaid and Children's Health
Insurance Program (CHIP) Managed Care'' final rule (hereinafter
referred to as the ``2020 final rule'') which streamlined the Medicaid
and CHIP managed care regulatory framework to relieve regulatory
burdens; support State flexibility and local leadership; and promote
transparency, flexibility, and innovation in the delivery of care. The
rule was intended to ensure that the regulatory framework was efficient
and feasible for States to implement in a cost-effective manner and
ensure that States can implement and operate Medicaid and CHIP managed
care programs without undue administrative burdens.
Since publication of the 2020 final rule, the COVID-19 public
health emergency (PHE) challenged States' ability to ensure
beneficiaries' access to high-quality care, ensure adequate provider
payment during extreme workforce challenges, and provide adequate
program monitoring and oversight. On January 28, 2021, Executive Order
(E.O.) 14009, Strengthening Medicaid and the Affordable Care Act, was
signed and established the policy objective to protect and strengthen
Medicaid and the Affordable Care Act (ACA) and to make high-quality
health care accessible and affordable for every American, and directed
executive departments and agencies to review existing regulations,
orders, guidance documents, and policies to determine whether such
agency actions are inconsistent with this policy. On April 25, 2022,
Executive Order 14070 directed agencies with responsibilities related
to Americans' access to health coverage to review agency actions to
identify ways to continue to expand the availability of affordable
health coverage, to improve the quality of coverage, to strengthen
benefits, and to help more Americans enroll in quality health coverage.
This proposed rule aims to fulfill Executive Orders 14009 and 14070 by
helping States to use lessons learned from the PHE and build stronger
managed care programs to better meet the needs of the Medicaid and CHIP
populations by improving access to and quality of care provided.
[[Page 28095]]
In addition, this rule proposes new standards to help States
improve their monitoring of access to care by requiring establishment
of new standards for appointment wait times, use of secret shopper
surveys, use of enrollee experience surveys, and requiring States to
submit a managed care plan analysis of payments made by plans to
providers, for specific services, to more closely monitor plans'
network adequacy. It also proposes provisions that would reduce burden
for States that choose to direct MCOs, PIHPs, or PAHPs in certain ways
to use their capitation payments to pay specified providers specified
amounts, address impermissible redistribution arrangements related to
State directed payments, and add clarity to the requirements related to
medical loss ratio calculations. To improve transparency and provide
valuable information to enrollees, providers, and CMS, this rule
proposes to enhance existing State website requirements for content and
ease of use. Lastly, this proposed rule would make quality reporting
more transparent and meaningful for driving quality improvement, reduce
burden on certain quality reporting requirements, and establish State
requirements for implementing a Medicaid and CHIP quality rating system
aimed at ensuring monitoring of performance by Medicaid and CHIP
managed care plans and empowering beneficiary choice in managed care.
Finally, we believe it is important to acknowledge the role of
health equity within this proposed rule. Medicaid and CHIP are the
primary source of health care coverage for over one in three people of
color in this country. Consistent with Executive Order 13985 \10\ which
calls for advancing equity for underserved populations, we are working
to advance health equity across CMS programs consistent with the goals
and objectives we have outlined in the CMS Framework for Health Equity
2022-2032 \11\ and the HHS Equity Action Plan.\12\ That effort includes
increasing our understanding of the needs of those we serve to ensure
that all individuals have access to equitable care and coverage.
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\10\ Executive Order 13985, https://www.whitehouse.gov/briefing-room/presidentialactions/2021/01/20/executive-order-advancingracial-equity-and-support-or-underservedcommunities-through-the-federal-government/.
\11\ CMS Framework for Health Equity 2022-2032: https://www.cms.gov/files/document/cmsframework-health-equity.pdf.
\12\ HHS Equity Action Plan, https://www.hhs.gov/sites/default/files/hhs-equity-action-plan.pdf.
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A key part of our approach will be to work with States to improve
measurement of health disparities through the stratification of State
reporting on certain measures to identify potential differences in
access, quality, and outcomes based on demographic factors like race,
ethnicity, age, rural/urban status, disability, language, sex, sexual
orientation, and gender identity, as well as social determinants of
health.
The ``Medicaid Program and CHIP; Mandatory Medicaid and Children's
Health Insurance Program (CHIP) Core Set Reporting'' proposed rule
appeared in the August 22, 2022 Federal Register (87 FR 51303)
(hereinafter referred to as the``Mandatory Medicaid and CHIP Core Set
Reporting proposed rule''). In that proposed rule, we proposed that the
Secretary would specify, through annual subregulatory guidance, which
measures in the Medicaid and CHIP Child Core Set, the behavioral health
measures of the Medicaid Adult Core Set, and the Health Home Core Sets,
States would be required to stratify, and by which factors, such as
race, ethnicity, sex, age, rural/urban status, disability, language or
other factors specified by the Secretary. CMS also proposed a phased-in
timeline for stratification of measures in these Core Sets. In the
Medicaid Program; Ensuring Access to Medicaid Services proposed rule,
published elsewhere in the Federal Register, we also proposed a similar
phased-in timeline and process for mandatory reporting and
stratification of the Home and Community-Based Services (HCBS) Quality
Measure Set.
Measuring health disparities, reporting these results, and driving
improvements in quality are cornerstones of the CMS approach to
advancing health equity and also align with the CMS Strategic
Priorities.\13\ In this proposed rule, we establish our intent to align
with the stratification factors required for Core Set measure
reporting, which we believe would minimize State and health plan burden
to report stratified measures. To further reduce burden on States, we
would permit States to report, if finalized, the same measurement and
stratification methodologies and classifications as those proposed in
the Mandatory Medicaid and CHIP Core Set Reporting proposed rule and
the Ensuring Access to Medicaid Services proposed rule. We believe
these measures and methodologies would be appropriate to include in
States' Managed Care Program Annual Report (MCPAR) because Sec.
438.66(e)(2)(vii) requires information on and an assessment of the
operation of each managed care program and an evaluation of managed
care plan performance on quality measures. Reporting these measures in
MCPAR would minimize State and provider burden while allowing more
robust CMS monitoring and oversight of the quality of the health care
provided at a managed care plan and program level. We would also
anticipate publishing additional subregulatory guidance and adding
specific fields in MCPAR that would accommodate this measure and data
stratification reporting to simplify the process for States.
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\13\ CMS Strategic Plan 2022, https://www.cms.gov/cms-strategic-plan.
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B. Provisions of the Proposed Regulations
Throughout this document, the term ``PAHP'' is used to mean a
prepaid ambulatory health plan that does not exclusively provide non-
emergency medical transportation services. Whenever this document is
referencing a PAHP that exclusively provides non-emergency medical
transportation services, it is specifically addressed as a ``Non-
Emergency Medical Transportation (NEMT) PAHP.'' Throughout this
document, the use of the term ``managed care plan'' includes managed
care organizations (MCOs), prepaid inpatient health plans (PIHPs), and
prepaid ambulatory health plans (PAHPs) and is used only when the
provision under discussion applies to all three arrangements. An
explicit reference is used in the preamble if the provision applies to
primary care case management (PCCMs) or PCCM entities.
For CHIP, the preamble uses ``CHIP'' when referring collectively to
separate child health programs and Medicaid expansion programs. We use
``separate CHIP'' specifically in reference to separate child health
programs and also in reference to any proposed changes in subpart L of
part 457, which are only applicable to separate child health programs
operating in a managed care delivery system. Also note in this proposed
rule, all proposed changes to Medicaid managed care regulations are
equally applicable to Medicaid expansion managed care programs as
described at Sec. 457.1200(c).1. Access (42 CFR 438.2, 438.10, 438.66,
438.68, 438.206, 438.207, 438.214, 438.602, 457.1207, 457.1218,
457.1230, 457.1250, 457.1285)
a. Enrollee Experience Surveys (Sec. Sec. 438.66(b) and (c),
457.1230(b))
In the 2016 final rule, we renamed and expanded Sec. 438.66 State
Monitoring Requirements to ensure that States had robust systems to
monitor their
[[Page 28096]]
managed care programs, utilize the monitoring results to make program
improvements, and report to CMS annually the results of their
monitoring activities. Existing regulations at Sec. 438.66(c)(5)
require States to use the data collected from their monitoring
activities to improve the performance of their managed care programs,
including results from any enrollee or provider satisfaction surveys
conducted by the State or managed care plan. Some States currently use
surveys to gather direct input from their managed care enrollees, which
we believe is a valuable source of information on enrollees' actual and
perceived access to services. As a general matter, disparities in
access to care related to demographic factors such as race, ethnicity,
language, or disability status are, in part, a function of the
availability of the accessible providers who are willing to provide
care and are competent in meeting the needs of populations in medically
underserved communities. Surveys can focus on matters that are
important to enrollees and for which they are the best and, sometimes,
only source of information. Patient experience surveys can also focus
on how patients experienced or perceived key aspects of their care, not
just on how satisfied they were with their care. For example,
experience surveys can focus on asking patients whether or how often
they accessed health care, barriers they encountered in accessing
health care, and their experience including communication with their
doctors, understanding their medication instructions, and the
coordination of their health care needs. Some States already use
enrollee experience surveys and report that the data is an asset in
their efforts to assess whether the managed care program is meeting its
enrollees' needs.
One of the most commonly used enrollee experience survey in the
health care industry, including for Medicare Advantage organizations,
is the Consumer Assessment of Healthcare Providers and Systems
(CAHPS[supreg]).\14\ CAHPS experience surveys are available for health
plans, dental plans, and home and community-based services (HCBS)
programs, as well as for patient experience with providers such as home
health, condition specific care such as behavioral health, or facility-
based care such as in a nursing home. A survey specially designed to
measure the impact of long-term services and supports (LTSS) on the
quality of life and outcomes of enrollees is the National Core
Indicators-Aging and Disabilities (NCI-AD[supreg]) Adult Consumer
SurveyTM.\15\ Whichever survey is chosen by a State, it
should complement data gathered from other network adequacy and access
monitoring activities to provide the State with a more complete
assessment of their managed care programs' success at meeting their
enrollees' needs. To ensure that States' managed care program
monitoring systems, required at Sec. 438.66(a), appropriately capture
the enrollee experience, we propose to revise Sec. 438.66(b)(4) to
explicitly include ``enrollee experience.'' Section 438.66(c)(5)
currently requires States to use the results from any enrollee or
provider satisfaction surveys they choose to conduct to improve the
performance of its managed care program. To ensure that States have the
data from an enrollee experience survey to include in their monitoring
activities and improve the performance of their managed care programs,
we propose to revise Sec. 438.66(c)(5) to require that States conduct
an annual enrollee experience survey. To reflect this, we propose to
revise Sec. 438.66(c)(5) to add ``an annual'' before ``enrollee'' and
add ``experience survey conducted by the State'' after ``enrollee.'' We
also propose to replace ``or'' with ``and'' to be explicit that use of
provider survey results alone would not be sufficient to comply with
Sec. 438.66(c)(5). While we encourage States and managed care plans to
utilize provider surveys, we are not proposing to mandate them at this
time. We believe other proposals in this rule, such as enrollee surveys
and secret shopper surveys, may yield information that would inform our
decision on the use of provider surveys in the future. We invite
comment on whether we should mandate the use of a specific enrollee
experience survey, define characteristics of acceptable survey
instruments, and the operational considerations of enrollee experience
surveys States use currently.
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\14\ The acronym ``CAHPS'' is a registered trademark of the
Agency for Healthcare Research and Quality.
\15\ NCI-AD Adult Consumer SurveyTM is a copyrighted
tool.
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To reflect these proposals in the annual assessment of the
operation of the managed care program report called the Managed Care
Program Annual Report (MCPAR) required at Sec. 438.66(e), we propose
conforming edits in Sec. 438.66(e)(2)(vii). We propose to include the
results of an enrollee experience survey to the list of items that
States must evaluate in their report and add ``provider'' before
``surveys'' to distinguish them from enrollee experience surveys.
Additionally, consistent with the transparency proposals described in
section I.B.1.f. of this section, we propose to revise Sec.
438.66(e)(3)(i) to require that States post the report required in
Sec. 438.66(e)(1) on their website within 30 calendar days of
submitting it to CMS. Currently Sec. 438.66(e)(3)(i) only requires
that the report be posted on the State's website but does not specify a
timeframe; we believe that adding further specificity about the timing
of when the report should be posted would be helpful to interested
parties and bring consistency to this existing requirement. This
proposal is authorized by section 1902(a)(6) of the Act which requires
that States provide reports, in such form and containing such
information, as the Secretary may from time to time require.
For an enrollee experience survey to yield robust, usable results,
it should be easy to understand, simple to complete, and readily
accessible for all enrollees that receive it; therefore, we believe
they should meet the interpretation, translation, and tagline criteria
in Sec. 438.10(d)(2). Therefore, we propose to add enrollee experience
surveys as a document subject to the requirements in Sec.
438.10(d)(2). This would ensure that enrollees that receive a State's
enrollee experience survey would be fully notified that oral
interpretation in any language and written translation in the State's
prevalent languages would be readily available, and how to request
auxiliary aids and services, if needed.
These proposals are authorized by section 1932(b)(5) of the Act
which requires managed care organizations to demonstrate adequate
capacity and services by providing assurances to the State and CMS that
it has the capacity to serve the expected enrollment in its service
area, including assurances that it offers an appropriate range of
services and access to preventive and primary care services for the
population expected to be enrolled in such service area, and maintains
a sufficient number, mix, and geographic distribution of providers of
services. The authority for our proposals is extended to prepaid
inpatient health plans (PIHPs) and prepaid ambulatory health plans
(PAHPs) through regulations based on our authority under section
1902(a)(4) of the Act. Because enrollee experience survey results would
provide direct and candid input from enrollees, States and managed care
plans could use the results to determine if their networks offer an
appropriate range of services and access as well as if it provides a
sufficient number, mix, and geographic distribution of providers to
meet their enrollees' needs. Enrollee experience survey data would
enable managed care plans to assess whether their networks
[[Page 28097]]
are providing sufficient capacity as experienced by their enrollees and
that assessment would inform the assurances that the plan is required
to provide to the State and CMS. These proposals are also authorized by
section 1932(c)(1)(A)(i) and (iii) of the Act which require States that
contract with MCOs to develop and implement a quality assessment and
improvement strategy that includes: standards for access to care so
that covered services are available within reasonable timeframes and in
a manner that ensures continuity of care and adequate primary care and
specialized services capacity and procedures for monitoring and
evaluating the quality and appropriateness of care and services to
enrollees and requirements for provision of quality assurance data to
the State. Data from enrollee experience surveys would enable States to
use the results to evaluate whether their plans' networks are providing
access to covered services within reasonable timeframes and in a manner
that ensures continuity of care. These data would also inform the
development and maintenance of States' quality assessment and
improvement strategies and would be critical to States' monitoring and
evaluation of the quality and appropriateness of care and services
provided to enrollees.
We remind States that in addition to the mandatory external quality
review (EQR) activities under Sec. 438.358(b), there is an existing
optional EQR activity under Sec. 438.358(c)(2) for the administration
or validation of consumer or provider surveys of quality of care.
States that contract with MCOs and use external quality review
organizations (EQROs) to administer or validate the proposed enrollee
experience surveys may be eligible to receive up to a 75 percent
enhanced Federal match, pursuant to Sec. 438.370, to reduce the
financial burden of conducting or validating the proposed enrollee
survey(s).
We request comment on the cost and feasibility of implementing
enrollee experience surveys for each managed care program as well as
the extent to which States already use enrollee experience surveys for
their managed care programs.
We propose that States would have to comply with Sec. 438.66(b)
and (c) no later than the first managed care plan rating period that
begins on or after 3 years after the effective date of the final rule
as we believe this is a reasonable timeframe for compliance. We have
proposed this applicability date in Sec. 438.66(f).
We did not adopt the managed care State monitoring requirements
described at Sec. 438.66 in the 2016 final rule for separate CHIPs
because we wished to limit administrative burden on separate CHIP
managed care plans, which typically serve smaller populations. Since we
did not adopt MCPAR, we do not plan to adopt the new Medicaid enrollee
experience survey requirements proposed at Sec. 438.66(b) and (c) for
separate CHIPs. However, States currently collect enrollee experience
data for CHIP through annual CAHPS surveys as required at section
2108(e)(4) of the Act. Currently, there are no requirements for States
to use these data to evaluate their separate CHIP managed care plans
network adequacy or to make these survey results available to
beneficiaries to assist in selecting a managed care plan. We believe
that enrollee experience data can provide an invaluable window into the
performance of managed care plans and assist States in their annual
review and certification of network adequacy for separate CHIP MCOs,
PIHPs, and PAHPs. For this reason, we propose to amend Sec.
457.1230(b) to require States to evaluate annual CAHPS survey results
as part of the State's annual analysis of network adequacy as described
in Sec. 438.207(d). Since States already collect CAHPS survey data for
CHIP and would likely not need the same timeframe to implement as
needed for implementing the proposed Medicaid enrollee experience
surveys requirement, we propose for the provision at Sec. 457.1230(b)
to be applicable 60 days after the effective date of the final rule.
However, we are open to a later applicability date such as 1, 2, or 3
years after the effective date of the final rule. We invite comment on
the appropriate applicability date for this provision.
We also believe that access to enrollee experience data is critical
in affording separate CHIP beneficiaries the opportunity to make
informed decisions when selecting their managed care plan(s). To this
end, we propose at Sec. 457.1207 to require States to post comparative
summary results of CAHPS surveys by managed care plan annually on State
websites as described at Sec. 438.10(c)(3). The posted summary results
must be updated annually and allow for easy comparison between the
managed care plans available to separate CHIP beneficiaries. We seek
public comment on other approaches to including CHIP CAHPS survey data
for the dual purposes of improving access to managed care services and
enabling beneficiaries to have useful information when selecting a
managed care plan.
b. Appointment Wait Time Standards (Sec. Sec. 438.68(e), 457.1218)
In the 2020 final rule, we revised Sec. 438.68(b)(1) and (2) by
replacing the requirement for States to set time and distance standards
with a more flexible requirement that States set a quantitative network
adequacy standard for specified provider types. We explained that
quantitative network adequacy standards that States may elect to use
included minimum provider-to-enrollee ratios; maximum travel time or
distance to providers; a minimum percentage of contracted providers
that are accepting new patients; maximum wait times for an appointment;
hours of operation requirements (for example, extended evening or
weekend hours); and combinations of these quantitative measures. We
encouraged States to use the quantitative standards in combination- not
separately- to ensure that there are not gaps in access to, and
availability of, services for enrollees. (85 FR 72802)
Key to the effectiveness of the Medicaid and CHIP program is
ensuring that it provides timely access to high-quality services in a
manner that is equitable and consistent. During the COVID-19 public
health emergency (PHE), managed care plans have faced many challenges
ensuring access to covered services and those challenges shed light on
opportunities for improvement in monitoring timely access. These
challenges include workforce shortages, changes in providers' workflows
and operating practices, providers relocating leaving shortages in
certain areas, and shifts in enrollee utilization such as delaying or
forgoing preventive care. Some of these challenges may become permanent
and thus, States and managed care plans need to adjust their
monitoring, evaluation, and planning strategies to ensure equitable
access to all covered services.
On February 17, 2022, we issued a request for information \16\
(RFI) soliciting public input on improving access in Medicaid and CHIP,
including ways to promote equitable and timely access to providers and
services. Barriers to accessing care represented a significant portion
of comments received, with common themes related to providers not
accepting Medicaid and
[[Page 28098]]
recommendations calling for us to set specific quantitative access
standards. Many commenters urged us to consider developing a Federal
standard for timely access to providers and services, but giving State
Medicaid and CHIP agencies the flexibility to impose more stringent
requirements. A recently published study \17\ examined the extent to
which Medicaid managed care plan networks may overstate the
availability of physicians in Medicaid, and evaluated the implications
of discrepancies in the ``listed'' and ``true'' networks for
beneficiary access. The authors concluded that findings suggest that
current network adequacy standards might not reflect actual access and
that new methods are needed that account for physicians' willingness to
serve Medicaid patients. Another review of 34 audit studies
demonstrated that Medicaid is associated with a 1.6-fold lower
likelihood in successfully scheduling a primary care appointment and a
3.3-fold lower likelihood in successfully scheduling a specialty
appointment when compared with private insurance.\18\
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\16\ CMS Request for Information: Access to Coverage and Care in
Medicaid & CHIP. February 2022. For a full list of question from the
RFI, see https://www.medicaid.gov/medicaid/access-care/downloads/access-rfi-2022-questions.pdf.
\17\ https://www.healthaffairs.org/doi/full/10.1377/hlthaff.2021.01747.
\18\ W. Hsiang, A. Lukasiewicz, and M. Gentry, ``Medicaid
Patients Have Greater Difficulty Scheduling Health Care Appointments
Compared With Private Insurance Patients: A Meta-Analysis,'' SAGE
Journals, April 5, 2019, available at https://journals.sagepub.com/doi/full/10.1177/0046958019838118.
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Based on the RFI comments received, research, engagement with
interested parties, and our experience in monitoring State managed care
programs, we are persuaded about the need for increased oversight of
network adequacy and overall access to care, and propose a new
quantitative network adequacy standard. Specifically, we propose to
redesignate existing Sec. 438.68(e) regarding publication of network
adequacy standards to Sec. 438.68(g) and create a new Sec. 438.68(e)
titled ``Appointment wait time standards.''
In Sec. 438.68(e)(1)(i) through (iv), we propose that States
develop and enforce wait time standards for routine appointments for
four types of services: outpatient mental health and substance use
disorder (SUD)-adult and pediatric, primary care- adult and pediatric,
obstetrics and gynecology (OB/GYN), and an additional type of service
determined by the State (in addition to the three listed) in an
evidence-based manner for Medicaid. We include ``If covered in the
MCO's, PIHP's, or PAHP's contract'' before the first three service
types (paragraphs (e)(1)(i) through (iii)) to be clear that standards
only need to be developed and enforced if the service is covered by the
managed care plan's contract, but the forth service (paragraph
(e)(1)(iv)) must be one that is covered by the plan's contract. For
example, we understand that primary care and OB/GYN is likely not
covered by a behavioral health PIHP; therefore, a State would not be
required to set appointment wait time standards for primary care and
OB/GYN for the behavioral health PIHP and would only have to set
appointment wait time standards for mental health and SUD as well as
one State-selected provider type. To ensure that our proposal to have
States set appointment wait time standards for mental health and SUD as
well as one State-selected provider type for behavioral PIHPs and PAHPs
is feasible, we request comment on whether behavioral health PIHPs and
PAHPs include provider types other than mental health and SUD in their
networks. Although we believe behavioral health PIHPs and PAHPs may
include other provider types, we want to validate our understanding. We
propose to adopt the proposed wait time standards for separate CHIP
through an existing cross-reference at Sec. 457.1218. We are proposing
primary care, OB/GYN, and mental health and SUD because they are
indicators of core population health; therefore, we believe proposing
to require States to set appointment wait time standards for them would
have the most impact on access to care for Medicaid and CHIP managed
care enrollees.
At Sec. 438.68(e)(1)(iv), we propose that States select a provider
type in an evidence-based manner to give States the opportunity to use
an appointment wait time standard to address an access challenge in
their local market. We are not proposing to specify the type of
evidence to be used in this rule; rather, we defer to States to
consider multiple sources, such as encounter data, appeals and
grievances, and provider complaints, as well as to consult with their
managed care plans to select a provider type. We believe proposing that
States select one of the provider types subject to an appointment wait
time standard would encourage States and managed care plans to analyze
network gaps effectively and then innovate new ways to address the
challenges that impede timely access. States would identify the
provider type(s) they choose in existing reporting in MCPAR, per Sec.
438.66(e), and the Network Adequacy and Access Assurances Report, per
Sec. 438.207(d).
To be clear that the appointment wait time standards proposed in
Sec. 438.68(e) cannot be the quantitative network adequacy standard
required in Sec. 438.68(b)(1), we propose to add ``. . . , other than
for appointment wait times . . .'' in Sec. 438.68(b)(1). We are not
proposing to define routine appointments in this rule; rather, we defer
to States to define it as they deem appropriate. We encourage States to
work with their managed care plans and their network providers to
develop a definition of ``routine'' that would reflect usual patterns
of care and current clinical standards. We acknowledge that defining
``urgent'' and ``emergent'' for appointment wait time standards could
be much more complex given the standards of practice by specialty and
the patient-specific considerations necessary to determine those
situations. We invite comments on defining these terms should we
undertake additional rulemaking in the future. We clarify that setting
appointment wait time standards for routine appointments as proposed at
Sec. 438.68(e)(1) would be a minimum; States are encouraged to set
additional appointment wait time standards for other types of
appointments. For example, States may consider setting appointment wait
time standards for emergent or urgent appointments as well.
To provide States with flexibility to develop appointment wait time
standards that reflect the needs of their Medicaid and CHIP managed
care populations and local provider availability while still setting a
level of consistency, we propose maximum appointment wait times at
Sec. 438.68(e)(1): State developed appointment wait times must be no
longer than 10 business days for routine outpatient mental health and
substance use disorder appointments in Sec. 438.68(e)(1)(i) and no
longer than 15 business days for routine primary care in Sec.
438.68(e)(1)(ii) and OB/GYN appointments in Sec. 438.68(e)(1)(iii). We
are not proposing a maximum appointment wait time standard for the
State-selected provider type. These proposed maximum timeframes were
informed by standards for the individual insurance Marketplace
established under the Affordable Care Act that will begin in 2024 of 10
business days for behavioral health and 15 business days for primary
care services; we note that we elected not to adopt the Marketplace's
appointment wait time standard of 30 business days for non-urgent
specialist appointments as we believe focusing on primary care, OB/GYN,
and mental health and SUD is the most appropriate starting place for
Medicaid managed care standards. These proposed timeframes were also
[[Page 28099]]
informed by engagement with interested parties, including comments in
response to the RFI. We are proposing to require appointment wait times
for routine appointments only in this rule as we believe that providers
utilize more complex condition and patient-specific protocols and
clinical standards of care to determine scheduling for urgent and
emergent care. We may address standards for other types of appointments
in future rulemaking and hope that information from the use of
appointment wait time standards for routine appointments may inform
future proposals.
In developing this proposal, we considered appointment wait time
standards between 30-calendar days and 45-calendar days. Some
interested parties stated that these standards would be more
appropriate for routine appointments and would more accurately reflect
current appointment availability for most specialties. However, we
believe 30-calendar days and 45-calendar days as the maximum wait time
may be too long as a standard; we understand it may be a realistic
timeframe currently for some specialist appointments but we were not
convinced that they should be the standard for outpatient mental health
and substance use disorder, primary care, and OB/GYN appointments. We
invite comment on aligning with the Marketplace standards at 10- and
15-business days, or whether wait time standards should differ, and if
so, what standards would be the most appropriate.
To make the appointment wait time standards as effective as
possible, we defer to States on whether and how to vary appointment
wait time standards for the same provider type; for example, by adult
versus pediatric, telehealth versus in-person, geography, service type,
or other ways. However, wait time standards must, at a minimum, reflect
the timing proposed in Sec. 438.68(e)(1). We encourage States to
consider the unique access needs of certain enrollees when setting
their appointment wait time standards to facilitate obtaining
meaningful results when assessing managed care plan compliance with the
standards.
As a general principle, we seek to align across Medicaid managed
care, CHIP managed care, the Marketplace, and Medicare Advantage (MA)
when reasonable to build consistency for individuals that may change
coverage over time and to enable more effective and standardized
comparison and monitoring across programs. Proposing 90 percent
compliance with 10- and 15- business day maximum appointment wait time
standards would be consistent with standards set for Marketplace plans
for plan year 2024.\19\ However, we note that for MA, CMS expects MA
plans to set reasonable standards for primary care services for
urgently needed services or emergencies immediately; services that are
not emergency or urgently needed, but in need of medical attention
within one week; and routine and preventive care within 30 days.\20\
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\19\ https://www.cms.gov/sites/default/files/2022-04/Final-2023-Letter-to-Issuers_0.pdf.
\20\ MCM Chapter 4 (www.cms.gov).
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To ensure that managed care plans' contracts reflect their
obligation to comply with the appointment wait time standards, we
propose to revise Sec. 438.206(c)(1)(i) to include appointment wait
time standards as a required provision in MCO, PIHP, and PAHP contracts
for Medicaid, which is included in separate CHIP regulations through an
existing cross-reference at Sec. 457.1230(a). We believe this is
necessary since our proposal at Sec. 438.68(e)(1) to develop and
enforce appointment wait time standards is a State responsibility;
proposing this revision to Sec. 438.206(c)(1)(i) would specify the
corresponding managed care plan responsibility.
We propose to revise the existing applicability date in Sec.
438.206(d) for Medicaid, which is applicable for separate CHIPs through
an existing cross-reference at Sec. 457.1230(a) and a proposed cross-
reference at Sec. 457.1200(d), to reflect that States would have to
comply with Sec. 438.206(c)(1)(i) no later than the first managed care
plan rating period that begins on or after 4 years after the effective
date of the final rule. We believe this is a reasonable timeframe for
compliance.
Current requirements at Sec. 438.68(c)(1) and (2) for Medicaid,
and through a cross-reference at Sec. 457.1218 for separate CHIP,
direct States to consider twelve elements when developing their network
adequacy standards. We remind States that Sec. 438.68(c)(1)(ix)
includes the availability and use of telemedicine, e-visits, and/or
other evolving and innovative technological solutions as an element
that States must consider when developing their network adequacy
standards. Services delivered via telehealth seek to improve a
patient's health through two-way, real time interactive communication
between the patient, and the provider. Services delivered in this
manner can, for example, be used for assessment, diagnosis,
intervention, consultation, and supervision across distances. Services
can be delivered via telehealth across all populations served in
Medicaid including, but not limited to children, individuals with
disabilities, and older adults. States have broad flexibility to cover
telehealth through Medicaid and CHIP, including the methods of
communication (such as telephonic or video technology commonly
available on smart phones and other devices) to use.\21\ States need to
balance the use of telehealth with the availability of providers that
can provide in-person care and enrollees' preferences for receiving
care to ensure that they establish network adequacy standards under
Sec. 438.68 that accurately reflect the practical use of both types of
care in their State. Therefore, States should review encounter data to
gauge telehealth use by enrollees over time and the availability of
telehealth appointments by providers and account for that information
when developing their appointment wait time standards. We also remind
States that they have broad flexibility with respect to covering
services provided via telehealth and may wish to include quantitative
network adequacy standards or specific appointment wait time standards
for telehealth in addition to in-person appointment standards, as
appropriate based on current practices and the extent to which network
providers offer telehealth services. Although States have broad
flexibility in this area, we remind States of their responsibility
under section 504 of the Rehabilitation Act and section 1557 of the
Affordable Care Act to ensure effective communications for patients
with disabilities for any telehealth services that are offered and to
provide auxiliary aids and services at no cost to the individual to
ensure that individuals with disabilities are able to access and
utilize services provided via telehealth; we also remind States of
their responsibilities under Title VI of the Civil Rights Act of 1964,
including the obligation to take reasonable steps to ensure meaningful
language access for persons with limited English proficiency when
providing telehealth services.\22\
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\21\ https://www.medicaid.gov/medicaid/benefits/downloads/medicaid-chip-telehealth-toolkit.pdf.
\22\ US Department of Justice, Civil Rights Division and
Department of Health and Human Services, Office for Civil Rights,
``Guidance on Nondiscrimination in Telehealth: Federal Protections
to Ensure Accessibility to People with Disabilities and Limited
English Proficient Persons,'' July 29, 2022, available online at
https://www.hhs.gov/civil-rights/for-individuals/disability/guidance-on-nondiscrimination-in-telehealth/.
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Current Medicaid regulations at Sec. 438.68(e), and through a
cross-reference at Sec. 457.1218 for separate
[[Page 28100]]
CHIP, require States to publish the network adequacy standards required
by Sec. 438.68(b)(1) and (2) on their websites and to make the
standards available upon request at no cost to enrollees with
disabilities in alternate formats or through the provision of auxiliary
aids and services. To ensure transparency and inclusion of the new
proposed appointment wait time standards in this provision, we propose
several revisions: to redesignate Sec. 438.68(e) to Sec. 438.68(g);
to replace ``and'' with a comma after ``(b)(1);'' add ``(b)'' before
``(2)'' for clarity; and add a reference to (e) after ``(b)(2).'' We
believe these changes make the sentence clearer and easier to read.
Lastly, Sec. 438.68(e) currently includes ``. . . the website required
by Sec. 438.10.'' For additional clarity in redesignated Sec.
438.68(g), we propose to replace ``438.10'' with ``Sec. 438.10(c)(3)''
to help readers more easily locate the requirements for State websites.
These proposed changes apply equally to separate CHIP managed care
through existing cross-references at Sec. Sec. 457.1218 and 457.1207.
At Sec. 438.68(e)(2), which is included in separate CHIP
regulations through an existing cross-reference at Sec. 457.1218, we
propose that managed care plans would be deemed compliant with the
standards established in paragraph (e)(1) when secret shopper results,
described in section I.B.1.c. of this rule, reflect a rate of
appointment availability that meets State established standards at
least 90 percent of the time. By proposing a minimum compliance rate
for appointment wait time standards, we would provide States with
leverage to hold their managed care plans accountable for ensuring that
their network providers offer timely appointments. Further, ensuring
timely appointment access 90 percent of the time would be an important
step toward helping States ensure that the needs of their Medicaid and
CHIP populations are being met timely. As with any provision of part
438 and subpart L of part 457, we may require States to take corrective
action to address noncompliance.
To ensure that appointment wait time standards would be an
effective measure of network adequacy, we believe we need some
flexibility to add provider types to address new access or capacity
issues at the national level. Therefore, at Sec. 438.68(e)(3), which
is included in separate CHIP regulations through an existing cross-
reference at Sec. 457.1218, we propose that CMS may select additional
types of appointments to be added to Sec. 438.68(e)(1) after
consulting with States and other interested parties and providing
public notice and opportunity to comment. From our experience with the
COVID-19 PHE as well as multiple natural disasters in recent years, we
believe it prudent to explicitly state that we may utilize this
flexibility as we deem appropriate in the future.
We recognize that situations may arise when an MCO, PIHP, or PAHP
may need an exception to the State established provider network
standards, including appointment wait times. Section 438.68(d)
currently provides that, to the extent a State permits an exception to
any of the provider-specific network standards, the standard by which
an exception would be evaluated and approved must be specified in the
MCO, PIHP, or PAHP contract and must be based, at a minimum, on the
number of providers in that specialty practicing in the MCO's, PIHP's,
or PAHP's service area. We propose to make minor grammatical revisions
to Sec. 438.68(d)(1) by deleting ``be'' before the colon and inserting
``be'' as the first word of Sec. 438.68(d)(1)(i) and (ii), which is
included in separate CHIP regulations through an existing cross-
reference at Sec. 457.1218. We also propose to add a new standard at
Sec. 438.68(d)(1)(iii) for Medicaid, and through an existing cross-
reference at Sec. 457.1218 for separate CHIP, for reviews of exception
requests, which would require States to consider the payment rates
offered by the MCO, PIHP, or PAHP to providers included in the provider
group subject to the exception. Managed care plans sometimes have
difficulty building networks that meet network adequacy standards due
to low payment rates. We believe that States should consider whether
this component is a contributing factor to a plan's inability to meet
the standards required by Sec. 438.68(b)(1) and (2) and (e), when
determining whether a managed care plan should be granted an exception.
We remind States of their obligation at Sec. 438.68(d)(2) to monitor
enrollee access on an ongoing basis to the provider types in managed
care networks that operate under an exception and report their findings
as part of the annual Medicaid MCPAR required at Sec. 438.66(e).
Our proposal for States to develop and enforce appointment wait
time standards proposed at Sec. 438.68(e) and the accompanying secret
shopper surveys of plan's compliance with them (described in section
I.B.1.c. of this proposed rule) proposed at Sec. 438.68(f) are
authorized by section 1932(b)(5) of the Act, and is extended to PIHPs
and PAHPs through regulations based on our authority under section
1902(a)(4) of the Act, and authorized for CHIP through section
2103(f)(3) of the Act. We believe that secret shopper surveys could
provide unbiased, credible, and representative data on how often
network providers are offering routine appointments within the State's
appointment wait time standards and these data would aid managed care
plans as they assess their networks, pursuant to Sec. 438.207(b), and
provide an assurance to States that their networks have the capacity to
serve the expected enrollment in their service area and that it offers
appropriate access to preventive and primary care services for their
enrollees. States should find the results of the secret shopper surveys
a rich source of information to assess compliance with the components
of their quality strategy that address access to care and determine
whether covered services are available within reasonable timeframes, as
required in section 1932(c)(1)(A)(i) of the Act and required for CHIP
through section 2103(f)(3) of the Act.
Section 1932(d)(5) of the Act requires that, no later than July 1,
2018, contracts with MCOs and PCCMs, as applicable, must include a
provision that providers of services or persons terminated (as
described in section 1902(kk)(8) of the Act) from participation under
this title, title XVIII, or title XXI must be terminated from
participating as a provider in any network. Although States have had to
comply with this provision for several years, we believe we should
reference this important provision in 42 CFR part 438, as well as use
our authority under section 1902(a)(4) of the Act to apply it to PIHPs
and PAHPs. To do this, we propose a new Sec. 438.214(d)(2) to reflect
that States must ensure through their MCO, PIHP, and PAHP contracts
that providers of services or persons terminated (as described in
section 1902(kk)(8) of the Act) from participation under this title,
title XVIII, or title XXI must be terminated from participating as a
provider in any Medicaid managed care plan network.
We propose that States would have to comply with Sec.
438.68(b)(1), (e), and (g) no later than the first MCO, PIHP, or PAHP
rating period that begins on or after 3 years after the effective date
of the final rule as we believe this is a reasonable timeframe for
compliance. We propose that States would have to comply with Sec.
438.68(f) no later than the first MCO, PIHP, or PAHP rating period that
begins on or after 4 years after the effective date of the final rule.
We propose that States would have to comply with Sec. 438 (d)(1)(iii)
no later than the first MCO, PIHP, or PAHP rating period that begins on
or after 2
[[Page 28101]]
years after the effective date of the final rule. We have proposed
these applicability dates in Sec. 438.68(h) for Medicaid, and for
separate CHIPs through an existing cross-reference at Sec. 457.1218
and a proposed cross-reference at Sec. 457.1200(d).
c. Secret Shopper Surveys (Sec. Sec. 438.68(f), 457.1207, 457.1218)
We recognize that in some States and for some services, Medicaid
beneficiaries face significant gaps in access to care. Evidence
suggests that in some localities and for some services, it takes
Medicaid beneficiaries longer to access medical appointments compared
to individuals with other types of health coverage.\23\ This may be
exacerbated by difficulties in accessing accurate information about
managed care plans' provider networks; although Medicaid and CHIP
managed care plans are required to make regular updates to their online
provider directories in accordance with Sec. Sec. 438.10(h)(3) and
457.1207 respectively, analyses of these directories suggest that a
significant share of provider listings include inaccurate information
on, for example, how to contact the provider, the provider's network
participation, and whether the provider is accepting new patients.\24\
Relatedly, analyses have shown that the vast majority of services
delivered to Medicaid beneficiaries are provided by a small subset of
health providers listed in managed care plan provider directories, with
a substantial share of listed providers delivering little or no care
for Medicaid beneficiaries.\25\ Some measures of network adequacy may
not be as meaningful as intended if providers are ``network providers''
because they have a contract with a managed care plan, but in practice
are not actually accepting new Medicaid enrollees or impose a cap on
the number of Medicaid enrollees they will see.
---------------------------------------------------------------------------
\23\ W. Hsiang, A. Lukasiewicz, and M. Gentry, ``Medicaid
Patients Have Greater Difficulty Scheduling Health Care Appointments
Compared With Private Insurance Patients: A Meta-Analysis,'' SAGE
Journals, April 5, 2019, available at https://journals.sagepub.com/doi/full/10.1177/0046958019838118.
\24\ A. Burman and S. Haeder, ``Directory Accuracy and Timely
Access in Maryland's Medicaid Managed Care Program,'' Journal of
Health Care for the Poor and Underserved, available at https://pubmed.ncbi.nlm.nih.gov/35574863/; A. Bauman and S. Haeder,
``Potemkin Protections: Assessing Provider Directory Accuracy and
Timely Access for Four Specialties in California,'' Journal of
Health Politics, Policy and Law, 2022, available at https://pubmed.ncbi.nlm.nih.gov/34847230/.
\25\ A. Ludomirsky, et. al., ``In Medicaid Managed Care
Networks, Care is Highly Concentrated Among a Small Percentage of
Physicians,'' Health Affairs, May 2022, available at https://www.healthaffairs.org/doi/full/10.1377/hlthaff.2021.01747.
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To add a greater level of validity and accuracy to States' efforts
to measure network adequacy and access, we propose to require States to
use secret shopper surveys as part of their monitoring activities.
Secret shopper surveys are a form of research that can provide high-
quality data and actionable feedback to States and managed care plans
and can be performed either as ``secret'' meaning the caller does not
identify who they are performing the survey for or ``revealed'' meaning
the caller identifies the entity for which they are performing the
survey. While both types of surveys can produce useful results, we
believe the best results are obtained when the survey is done as a
secret shopper and the caller pretends to be an enrollee (or their
representative) trying to schedule an appointment. Results from these
surveys should be unbiased, credible, and reflect what it is truly like
to be an enrollee trying to schedule an appointment, which is a
perspective not usually provided by, for example, time and distance
measures or provider-to-enrollee ratios. Many States and managed care
plans currently use some type of survey to monitor access; however, we
believe there should be some consistency to their use for Medicaid
managed care programs to enable comparability.
To ensure consistency, we propose a new Sec. 438.68(f), and
propose to require that States use independent entities to conduct
annual secret shopper surveys of managed care plan compliance with
appointment wait time standards proposed at Sec. 438.68(e) and the
accuracy of certain data in all managed care plans' electronic provider
directories required at Sec. 438.10(h)(1). These proposed changes
apply equally to separate CHIPs through existing cross-references at
Sec. Sec. 457.1218 and 457.1207. We believe that the entity that
conducts these surveys must be independent of the State Medicaid or
CHIP agency and its managed care plans subject to the survey to ensure
unbiased results. Therefore, at Sec. 438.68(f)(3)(i), we propose to
consider an entity to be independent of the State if it is not part of
the State Medicaid agency and, at Sec. 438.68(f)(3)(ii), to consider
an entity independent of a managed care plan subject to a secret
shopper survey if the entity is not an MCO, PIHP, or PAHP; is not owned
or controlled by any of the MCOs, PIHPs, or PAHPs subject to the
surveys; and does not own or control any of the MCOs, PIHPs, or PAHPs
subject to the surveys. Given the valuable data the proposed secret
shopper surveys could provide States, we believe requiring the use of
an independent entity to conduct the surveys would be critical to
ensure unbiased results.
We also propose to require States to use secret shopper surveys to
determine the accuracy of certain provider directory information in
MCOs', PIHPs', and PAHPs' most current electronic provider directories
at Sec. 438.68(f)(1)(i). Since we believe that paper directory usage
is dwindling due to the ever-increasing use of electronic devices and
because electronic directory files are usually used to produce paper
directories, we are not requiring secret shopper validation of paper
directories. Rather, we propose in Sec. 438.68(f)(1)(i)(A) through (C)
to require surveys of electronic provider directory data for primary
care providers, OB/GYN providers, and outpatient mental health and
substance use disorder providers, if they are included in the managed
care plan's provider directories. We are proposing these provider types
because they are the provider types with the highest utilization in
many Medicaid managed care programs.
To ensure that a secret shopper survey can be used to validate
directory data for every managed care plan, we propose in Sec.
438.68(f)(1)(i)(D) to require secret shopper surveys for provider
directory data for the provider type selected by the State for its
appointment wait time standards in Sec. 438.68(e)(1)(iv). We recognize
that the State-chosen provider type may vary across managed care plan
types and thus, States may have to select multiple provider types to
accommodate all of their managed care programs. For example, a State
may select a provider type from their MCOs' directories that is not a
provider type included in their mental health PIHP's directories; just
as the State may select a provider type from their behavioral health
PIHPs' directories that is not a provider type included in their dental
PAHPs' directories. We note that the State-chosen provider type cannot
vary among plans of the same type within the same managed care program.
Although this degree of variation between States would limit
comparability, we believe that the value of validating provider
directory data outweighs this limitation and that having results for
provider types that would be important to State specific access issues
would be a rich source of data for States to evaluate managed care plan
performance and require the impacted plan to implement timely
remediation, if needed.
At Sec. 438.68(f)(1)(ii)(A) through (D), we propose to require
that States use
[[Page 28102]]
independent entities to conduct annual secret shopper surveys to verify
the accuracy of four pieces of data in each MCO, PIHP, or PAHP
electronic provider directory required at Sec. 438.10(h)(1): the
active network status with the MCO, PIHP, or PAHP; the street address
as required at Sec. 438.10(h)(1)(ii); the telephone number as required
at Sec. 438.10(h)(1)(iii); and whether the provider is accepting new
enrollees as required at Sec. 438.10(h)(1)(vi). We believe these are
the most critical pieces of information that enrollees rely on when
seeking network provider information. Inaccuracies in this information
can have a tremendously detrimental effect on enrollees' ability to
access care since finding providers that are not in the managed care
plan's network, have inaccurate addresses and phone numbers, or finding
providers that are not accepting new patients listed in a plan's
directory can delay their ability to contact a network provider and
ultimately, receive care.
To maximize the value of using secret shopper surveys to validate
provider directory data, identified errors must be corrected as quickly
as possible. Therefore, at Sec. 438.68(f)(1)(iii) and (iv)
respectively, we propose that States must receive information on all
provider directory data errors identified in secret shopper surveys no
later than 3 business days from identification by the entity conducting
the secret shopper survey and that States must then send that data to
the applicable managed care plan within 3 business days of receipt. We
also propose in Sec. 438.68(f)(1)(iii) that the information sent to
the State must be ``sufficient to facilitate correction'' to ensure
that enough detail is provided to enable the managed care plans to
quickly investigate the accuracy of the data and make necessary
corrections. We note that States could delegate the function of
forwarding the information to the managed care plans to the entity
conducting the secret shopper surveys so that the State and managed
care plans receive the information at the same time. This would hasten
plans' receipt of the information as well as alleviate State burden. To
ensure that managed care plans use the data to update their electronic
directories, we propose at Sec. 438.10(h)(3)(iii) to require MCOs,
PIHPs, and PAHPs to use the information from secret shopper surveys
required at Sec. 438.68(f)(1) to obtain corrected information and
update provider directories no later than the timeframes specified in
Sec. 438.10(h)(3)(i) and (ii), and included in separate CHIP
regulations through an existing cross-reference at Sec. 457.1207.
While updating provider directory data after it has been counted as an
error in secret shopper survey results would not change a managed care
plan's compliance rate, it would improve provider directory accuracy
more quickly and thus, improve access to care for enrollees.
To implement section 5123 of the Consolidated Appropriations Act of
2023,\26\ we propose to revise Sec. 438.10(h)(1) by adding
``searchable'' before ``electronic form'' to require that managed care
plan electronic provider directories be searchable. We also propose to
add paragraph (ix) to Sec. 438.10(h)(1) to require that managed care
plan provider directories include information on whether each provider
offers covered services via telehealth. These proposals would align the
text in Sec. 438.10(h) with section 1932(a)(5) of the Act, as amended
by section 5123 of the Consolidated Appropriations Act of 2023. Section
5123 of the Consolidated Appropriations Act of 2023 specifies that the
amendments to section 1932(a)(5) of the Act will take effect on July 1,
2025; therefore, we propose that States would have to comply with the
revisions to Sec. 438.10(h)(1) and new (h)(1)(ix) by July 1, 2025.
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\26\ BILLS-117hr2617enr.pdf (congress.gov).
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Our proposals for a secret shopper survey of provider directory
data proposed at Sec. 438.68(f)(1) are authorized by section
1932(a)(5)(B)(i) of the Act for Medicaid and through section 2103(f)(3)
of the Act for CHIP, which require each Medicaid MCO to make available
the identity, locations, qualifications, and availability of health
care providers that participate in their network. The authority for our
proposals is extended to PIHPs and PAHPs through regulations based on
our authority under section 1902(a)(4) of the Act. We propose that
secret shopper surveys include verification of certain providers'
active network status, street address, telephone number, and whether
the provider is accepting new enrollees; these directory elements
reflect the identity, location, and availability, as required for
Medicaid in section 1932(a)(5)(B)(i) of the Act and required for CHIP
through section 2103(f)(3) of the Act. Although the statute does not
explicitly include ``accurate'' to describe ``the identity, locations,
qualifications, and availability of health care providers,'' we believe
it is the intent of the text and therefore, utilizing secret shopper
surveys to identify errors in provider directories would help managed
care plans ensure the accuracy of the information in their directories.
Further, our proposal at Sec. 438.10(h)(3)(iii) for managed care plans
to use the data from secret shopper surveys to make timely corrections
to their directories would also be consistent with statutory intent to
reflect accurate identity, locations, qualifications, and availability
information. Secret shopper survey results would provide vital
information to help managed care plans fulfill their obligations to
make the identity, locations, qualifications, and availability of
health care providers that participate in the network available to
enrollees and potential enrollees.
We believe using secret shopper surveys could also be a valuable
tool to help States meet their enforcement obligations of appointment
wait time standards, required in Sec. 438.68(e). Secret shopper
surveys are perhaps the most commonly used tool to assess health care
appointment availability and can produce unbiased, actionable results.
At Sec. 438.68(f)(2), we propose to require States to determine each
MCO's, PIHP's, and PAHP's rate of network compliance with the
appointment wait time standards proposed in Sec. 438.68(e)(1). We also
propose in Sec. 438.68(f)(2)(i) that, after consulting with States and
other interested parties and providing public notice and opportunity to
comment, we may select additional provider types to be added to secret
shopper surveys of appointment wait time standards. We believe that
after reviewing States' assurances of compliance and accompanying
analyses of secret shopper survey results as proposed at Sec.
438.207(d), and through an existing cross-reference at Sec.
457.1230(b) for separate CHIP, we may propose additional provider types
be subject to secret shopper surveys in future rulemaking.
In section I.B.1.b. of this proposed rule, we explained that States
need to balance the use of telehealth with the availability of
providers that can provide in-person care and enrollees' preferences
for receiving care to ensure that they establish network adequacy
standards under Sec. 438.68(e) that accurately reflect the practical
use of telehealth and in-person appointments in their State. To ensure
that States reflect this, in Sec. 438.68(f)(2)(ii), we propose that
appointments offered via telehealth only be counted towards compliance
with appointment wait time standards if the provider also offers in-
person appointments and that telehealth visits offered during the
secret shopper survey be separately identified in the survey results.
We believe it would be appropriate to prohibit managed care plans from
meeting appointment wait time standards with telehealth
[[Page 28103]]
appointments alone and by separately identifying telehealth visits in
the results because this would help States determine if the type of
appointments being offered by providers is consistent with expectations
and enrollees' needs. We note that this proposal is consistent with the
requirement for QHPs beginning in 2024.\27\ Managed care encounter data
in Transformed Medicaid Statistical Information system (T-MSIS)
reflects that most care is still provided in-person and that use of
telehealth has quickly returned to near pre-pandemic levels. We believe
by explicitly proposing to limit the counting of telehealth visits to
meet appointment wait time standards, as well as the segregation of
telehealth and in-person appointment data, secret shopper survey
results would produce a more accurate reflection of what enrollees
actually experience when attempting to access care. We considered
aligning appointment wait times and telehealth visits with the process
used by MA for demonstrating overall network adequacy, which permits MA
organizations to receive a 10-percentage point credit towards the
percentage of beneficiaries residing within published time and distance
standards for the applicable provider specialty type and county when
the plan includes one or more telehealth providers that provide
additional telehealth benefits. However, we believe our proposal would
provide States and CMS with more definitive data to assess the use of
telehealth and enrollee preferences and would be the more appropriate
method to use at this time. We request comment on this proposal.
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\27\ https://www.cms.gov/sites/default/files/2022-04/Final-2023-Letter-to-Issuers_0.pdf.
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Our proposal for secret shopper surveys of plans' compliance with
appointment wait time standards proposed at Sec. 438.68(f)(2) is
authorized by section 1932(b)(5) of the Act for Medicaid and through
section 2103(f)(3) of the Act for CHIP, because secret shopper surveys
could provide unbiased, credible, and representative data on how often
network providers are offering routine appointments within the State's
appointment wait time standards. This data should aid managed care
plans as they assess their networks, pursuant to Sec. 438.207(b), and
provide an assurance to States that their networks have the capacity to
serve the expected enrollment in their service area. States should find
the results of the secret shopper surveys a rich source of information
to assess compliance with the components of their quality strategy that
address access to care and determine whether covered services are
available within reasonable timeframes, as required in section
1932(c)(1)(A)(i) of the Act for Medicaid and section 2103(f)(3) of the
Act for CHIP.
It is critical that secret shopper survey results be obtained in an
unbiased manner using professional techniques that ensure objectivity.
To reflect this, we propose at Sec. 438.68(f)(3) that any entity that
conducts secret shopper surveys must be independent of the State
Medicaid agency and its managed care plans subject to a secret shopper
survey. In Sec. 438.68(f)(3)(i) and (ii), we propose the criteria for
an entity to be considered independent: Section 438.68(f)(3)(i)
proposes that an entity cannot be a part of any State governmental
agency to be independent of a State Medicaid agency and Sec.
438.68(f)(3)(ii) proposes that to be independent of the managed care
plans subject to the survey, an entity would not be an MCO, PIHP, or
PAHP, would not be owned or controlled by any of the MCOs, PIHPs, or
PAHPs subject to the surveys, and would not own or control any of the
MCOs, PIHPs, or PAHPs subject to the surveys. We propose to define
``independent'' by using criteria that is similar, but not as
restrictive, as the criteria used for independence of enrollment
brokers and specified at Sec. 438.810(b)(1). We believe this
consistency in criteria would make it easier for States to evaluate the
suitability of potential survey entities. We remind States that the
optional EQR activity at Sec. 438.358(c)(5) could be used to conduct
the secret shopper surveys proposed at Sec. 438.68(f) and for secret
shopper surveys conducted for MCOs, States may be able to receive
enhanced Federal financial participation (FFP), pursuant to Sec.
438.370.
Secret shopper surveys can be conducted in many ways, using varying
levels of complexity and gathering a wide range of information. We want
to give States flexibility to design their secret shopper surveys to
produce results that not only validate managed care plans' compliance
with provider directory data accuracy as proposed at Sec. 438.68(f)(1)
and appointment wait time standards at Sec. 438.68(f)(2), but also
provide States the opportunity to collect other information that would
assist them in their program monitoring activities and help them
achieve programmatic goals. To provide this flexibility, we are
proposing a limited number of methodological standards for the required
secret shopper surveys. In Sec. 438.68(f)(4), we propose that secret
shopper surveys would have to be completed for a statistically valid
sample of providers and: (1) use a random sample; and (2) include all
areas of the State covered by the MCO's, PIHP's, or PAHP's contract. We
believe these would be the most basic standards that all secret shopper
surveys would have to meet to produce useful results that enable
comparability between plans and among States. We propose in Sec.
438.68(f)(4)(iii) that secret shopper surveys to determine plan
compliance with appointment wait time standards would have to be
completed for a statistically valid sample of providers to be clear
that a secret shopper surveys must be administered to the number
providers identified as statistically valid for each plan. To ensure
consistency, equity, and context to the final compliance rate for each
plan, we believe it would be important that inaccurate provider
directory data not reduce the number of surveys administered.
Therefore, as a practical matter, if the initial data provided by a
State to the entity performing the survey does not permit surveys to be
completed for a statistically valid sample, the State would need to
provide additional data to enable completion of the survey for an
entire statistically valid sample. We do not believe this provision
would need to apply to secret shopper surveys of provider directory
data proposed in paragraph (f)(1) since the identification of incorrect
directory data is the intent of those surveys and should be reflected
in a plan's compliance rate.
Because we believe secret shopper survey results can produce
valuable data for States, managed care plans, enrollees and other
interested parties, we propose at Sec. 438.68(f)(5), that the results
of these surveys would be reported to CMS and posted on the State's
website. Specifically, at Sec. 438.68(f)(5)(i), we propose that the
results of the secret shopper surveys of provider directory data
validation at Sec. 438.68(f)(1) and appointment wait time standards at
Sec. 438.68(f)(2) would be reported to CMS annually using the content,
form, and submission times proposed in Sec. 438.207(d). At Sec.
438.68(f)(5)(ii), we propose that States post the results on the
State's website required at Sec. 438.10(c)(3) within 30 calendar days
of the State submitting them to CMS. We believe using the existing
report required at Sec. 438.207(d) would lessen burden on States,
particularly since we published the Network Adequacy and Access
Assurances Report template \28\ in July 2022 and are also developing an
electronic reporting portal to facilitate States' submissions. We
anticipate
[[Page 28104]]
revising the data fields in the Network Adequacy and Access Assurances
Report \29\ to include specific fields for secret shopper results,
including the provider type chosen by the State as required in Sec.
438.68(e)(1)(iv) and (f)(1)(i)(D). This proposal is authorized by
section 1902(a)(6) of the Act which requires that States provide
reports, in such form and containing such information, as the Secretary
may from time to time require.
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\28\ https://www.medicaid.gov/medicaid/managed-care/downloads/network-assurances-template.xlsx.
\29\ https://www.medicaid.gov/medicaid/managed-care/guidance/
medicaid-and-chip-managed-care-reporting/
index.html#NETWORK:~:text=Report.%20%C2%A0The%20current-
,excel%20template,-(XLSX%2C%20218.99%20KB.
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We recognize that implementing secret shopper surveys would be a
significant undertaking, especially for States not already using them;
but we believe that the data produced by successful implementation of
them would be a valuable addition to States' and CMS' oversight
efforts. As always, technical assistance would be available to help
States effectively implement and utilize secret shopper surveys. We
invite comment on the type of technical assistance that would be most
useful for States as well as States' best practices and lessons learned
from using secret shopper surveys.
We also propose that States would have to comply with Sec.
438.68(f) no later than the first MCO, PIHP, or PAHP rating period that
begins on or after 4 years after the effective date of the final rule.
d. Assurances of Adequate Capacity and Services--Provider Payment
Analysis (Sec. Sec. 438.207(b), 457.1230(b))
We believe there needs to be greater transparency in Medicaid and
CHIP provider payment rates in order for States and CMS to monitor and
mitigate payment-related access barriers. There is considerable
evidence that Medicaid payment rates, on average, are lower than
Medicare and commercial rates for the same services and that provider
payment influences access, with low rates of payment limiting the
network of providers willing to accept Medicaid patients, capacity of
those providers who do participate in Medicaid, and investments in
emerging technology among providers that serve large numbers of
Medicaid beneficiaries. However, there is no standardized,
comprehensive, cross-State comparative data source available to assess
Medicaid and CHIP payment rates across clinical specialties, health
plans, and States. Given that a critical component of building a
managed care plan network is payment, low payment rates can harm access
to care for Medicaid and CHIP enrollees in a number of ways. Evidence
suggests that low Medicaid physician fees limit physicians'
participation in the program, particularly for behavioral health and
primary care providers.30 31 Relatedly, researchers have
found that increases in the Medicaid payment rates are directly
associated with increases in provider acceptance of new Medicaid
patients. In short, two key drivers of access--provider network size
and capacity--are inextricably linked with Medicaid provider payment
levels and acceptance of new Medicaid patients.32 33 While
many factors affect provider participation, given the important role
rates play in assuring access, greater transparency is needed to
understand when and to what extent provider payment may influence
access in State Medicaid and CHIP programs to specific provider types
or for Medicaid and CHIP beneficiaries enrolled in specific plans.
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\30\ Holgash K, Heberlein M. Physician acceptance of new
Medicaid patients. Washington (DC): Medicaid and CHIP Payment and
Access Commission; 2019 Jan 24. Available from https://www.macpac.gov/wp-content/uploads/2019/01/Physician-Acceptance-of-New-Medicaid-Patients.pdf.
\31\ Zuckerman S, Skopec L, and Aarons J. Medicaid Physician
Fees Remained Substantially Below Fees Paid by Medicare in 2019.
Health Aff (Millwood). 2021;40(2). doi:10.1377/hlthaff.2020.00611.
\32\ National Bureau of Economic Research, ``Increased Medicaid
Reimbursement Rates Expand Access to Care,'' October 2019, available
at https://www.nber.org/bh-20193/increased-medicaid-reimbursement-rates-expand-access-care.
\33\ Zuckerman S, Skopec L, and Aarons J. Medicaid Physician
Fees Remained Substantially Below Fees Paid by Medicare in 2019.
Health Aff (Millwood). 2021;40(2). doi:10.1377/hlthaff.2020.00611.
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We also believe that greater transparency and oversight is
warranted as managed care payments have grown significantly as a share
of total Medicaid payments; in FY 2021, the Federal government spent
nearly $250 billion on payments to managed care plans.\34\ With this
growth, we seek to develop, use, and facilitate State use of data to
generate insights into important, provider rate related indicators of
access. Unlike fee-for-service (FFS) Medicaid and CHIP programs,
managed care plans generally have the ability to negotiate unique
reimbursment rates for individual providers. Generally, unless imposed
by States through a State directed payment or mandated by statute (such
as Federally qualified health centers payment requirements established
under section 1902(bb) of the Act), there are no Federal regulatory or
statutory minimum or maximum limits on the payment rates a managed care
plan can negotiate with a network provider. As such, there can be
tremendous variation among plans' payment rates, and we often do not
have sufficient visibility into those rates to perform analyses that
would promote a better understanding of how these rates are impacting
access. Section 438.242(c)(3) for Medicaid, and through cross-reference
at Sec. 457.1233(d) for separate CHIP, requires managed care plans to
submit to the State all enrollee encounter data, including allowed
amounts and paid amounts, that the State is required to report to CMS.
States are then required to submit those data to T-MSIS as required in
Sec. 438.818 for Medicaid, and through cross-reference at Sec.
457.1233(d) for separate CHIP. However, variation in the quantity and
quality of T-MSIS data, particularly for data on paid amounts, remains.
We believe that provider payment rates in managed care are inextricably
linked with provider network sufficiency and capacity and seek to
propose a process through which managed care plans must report, and
States must review and analyze, managed care payment rates to providers
as a component of States' responsibility to ensure network adequacy and
enrollee access consistent with State and Federal standards. Linking
payment levels to quality of care is consistent with a strategy that we
endorsed in our August 22, 2022 CIB \35\ urging States to link Medicaid
payments to quality measures to improve the safety and quality of care.
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\34\ Congressional Budget Office, ``Baseline Projections--
Medicaid,'' May 2022, available at https://www.cbo.gov/system/files/2022-05/51301-2022-05-medicaid.pdf.
\35\ https://www.medicaid.gov/federal-policy-guidance/downloads/cib08222022.pdf.
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To ensure comparability in managed care plans' payment analyses, we
propose to require a payment analysis that managed care plans would
submit to States per Sec. 438.207(b)(3) and States would review and
include in the assurance and analysis to CMS per Sec. 438.207(d).
Specifically, we propose to replace the periods at the end of Sec.
438.207(b)(1) and (2) with semi-colons and add ``and'' after Sec.
438.207(b)(2) to make clear that (b)(1) through (3) would all be
required for Medicaid managed care, and for separate CHIP through an
existing cross-reference at Sec. 457.1230(b).
At Sec. 438.207(b)(3) for Medicaid, and for separate CHIP through
an existing cross-reference at Sec. 457.1230(b), we propose to require
that MCOs, PIHPs, and PAHPs submit annual documentation to the State
that demonstrates a payment analysis showing their level of payment for
certain services, if covered by the managed care plan's contract. We
[[Page 28105]]
propose that the analysis would use paid claims data from the immediate
prior rating period to ensure that all payments are captured, including
those that are negotiated differently than a plan's usual fee schedule.
We also believe it is important to use claims data to ensure that
utilization would be considered to prevent extremely high or low
payments from inappropriately skewing the results. We acknowledge that
paid claims data would likely not be complete within 180 days of the
end of a rating period, which is when this analyis is proposed to be
reported by the State in Sec. 438.207(d)(3)(ii). However, we believe
that the data would be sufficiently robust to produce a reasonable
percentage that reflects an appropriate weighting to each payment based
on actual utilization and could be provided to the State far enough in
advance of the State submitting its reporting to CMS to be
incorporated. We believe this analysis of payments would provide States
and CMS with vital information to assess the adequacy of payments to
providers in managed care programs, particularly when network
deficiencies or quality of care issues are identified or grievances are
filed by enrollees regarding access or quality.
In Sec. 438.207(b)(3)(i) for Medicaid, and for separate CHIP
through an existing cross-reference at Sec. 457.1230(b), we propose to
require that each MCO, PIHP, and PAHP would use paid claims data from
the immediate prior rating period to determine the total amount paid
for evaluation and management current procedural terminology (CPT)
codes for primary care, OB/GYN, mental health, and SUD services. Due to
the unique payment requirements in section 1902(bb) of the Act for
Federally qualified health centers and rural health clinics, we propose
in Sec. 438.207(b)(3)(iv) to exclude these provider types from the
analysis. We further propose that this analysis provide the percentage
that results from dividing the total amount the managed care plan paid
by the published Medicare payment rate for the same codes on the same
claims. Meaning, the payment analysis would reflect the comparison of
how much the managed care plan paid for the evaluation and managment
CPT codes to the published Medicare payment rates including claim-
specific factors such as provider type, geographic location where the
service was rendered, and the site of service. In Sec.
438.207(b)(3)(i)(A) for Medicaid, and for separate CHIP through an
existing cross-reference at Sec. 457.1230(b), we also propose that the
plans would include in the analysis separate total amounts paid and
separate comparison percentages to Medicare for primary care, OB/GYN,
mental health, and substance use disorder services for ease of analysis
and clarity. Lastly in Sec. 438.207(b)(3)(i)(B) for Medicaid, and for
separate CHIP through an existing cross-reference at Sec. 457.1230(b),
we propose that the percentages would have to be reported separately if
they differ between adult and pediatric services. We believe the
proposals in Sec. 438.207(b)(3)(i)(A) and (B) would ensure sufficient
detail in the data to enable more granular analysis across plans and
States as well as to prevent some data from obscuring issues with other
data. For example, if payments for adult primary care are significantly
lower than pediatric primary care, providing separate totals and
comparison percentages would prevent the pediatric data from
artificially inflating the adult totals and percentages. We believe
this level of detail would be necessary to prevent misinterpretation of
the data.
We propose in Sec. 438.207(b)(3)(ii) for Medicaid, and for
separate CHIP through an existing cross-reference at Sec. 457.1230(b),
to require that the payment analysis provide the total amount paid for
homemaker services, home health aide services, and personal care
services and the percentage that results from dividing the total amount
paid by the amount the State's Medicaid or CHIP FFS program would have
paid for the same claims. We propose two differences between this
analysis and the analysis in Sec. 438.207(b)(3)(i): first, this
analysis would use all codes for the services as there are no
evaluation and management CPT codes for these LTSS; and second, we
propose the comparison be to Medicaid or CHIP FFS payment rates, as
applicable, due to the lack of comparable Medicare rates for these
services. We propose these three services as we believe these have high
impact to help keep enrollees safely in the community and avoid
institutionalization. Again, we believe this analysis of payment rates
would be important to provide States and CMS with information to assess
the adequacy of payments to providers in managed care programs,
particularly when enrollees have grievances with services approved in
their care plans not being delivered or not delivered in the authorized
quantity. We request comment on whether in-home habilitation provided
to enrollees with IDD should be added to this analysis.
We believe that managed care plans could perform the analyses in
Sec. 438.207(b)(3)(i) and (ii) by: (1) Identifying paid claims in the
prior rating period for each required service type; (2) identifying the
appropriate codes and aggregating the payment amounts for the required
service types; and (3) calculating the total amount that would be paid
for the same codes on the claims at 100 percent of the appropriate
published Medicare rate, or Medicaid/CHIP FFS rate for the analysis in
Sec. 438.207(b)(3)(ii), applicable on the date of service. For the
aggregate percentage, divide the total amount paid (from 2. above) by
the amount for the same claims at 100 percent of the appropriate
published Medicare rate or Medicaid/CHIP FFS, as appropriate (from 3.
above). We believe this analysis would require a manageable number of
calculations using data readily available to managed care plans.
To ensure that the payment analysis proposed in paragraph (b)(3) is
appropriate and meaningful, we propose at Sec. 438.207(b)(3)(iii) for
Medicaid, and for separate CHIP through an existing cross-reference at
Sec. 457.1230(b), to exclude payments for claims for the services in
(b)(3)(i) for which the managed care plan is not the primary payer. A
comparison to payment for cost sharing only or payment for a claim for
which another payer paid a portion would provide little, if any, useful
information.
The payment analysis proposed at Sec. 438.207(b)(3) is authorized
by sections 1932(c)(1)(A)(ii) and 2103(f)(3) of the Act, which requires
States' quality strategies to include an examination of other aspects
of care and service directly related to the improvement of quality of
care. The authority for our proposals is extended to PIHPs and PAHPs
through regulations based on our authority under section 1902(a)(4) of
the Act. Because the proposed payment analysis would generate data on
each managed care plan's payment levels for certain provider types as a
percent of Medicare or Medicaid FFS rates, States could use the
analysis in their examination of other aspects of care and service
directly related to the improvement of quality of care, particularly
access. Further, sections 1932(c)(1)(A)(iii) and 2103(f)(3) of the Act
authorizes the proposals in this section as enabling States to compare
payment data among managed care plans in their program could provide
useful data to fulfill their obligations for monitoring and evaluating
quality and appropriateness of care.
We also propose to revise Sec. 438.207(f) to reflect that States
would have to comply with Sec. 438.207(b)(3) no later than the first
rating period that begins on or after 2 years after the effective date
[[Page 28106]]
of the final rule as we believe this is a reasonable timeframe for
compliance.
e. Assurances of Adequate Capacity and Services Reporting (Sec. Sec.
438.207(d), 457.1230(b))
Currently at Sec. 438.207(d), States are required to review the
documentation submitted by their managed care plans, as required at
Sec. 438.207(b), and then submit to CMS an assurance of their managed
care plans' compliance with Sec. Sec. 438.68 and 438.206. To make
States' assurances and analyses more comprehensive, we propose to
revise Sec. 438.207(d) to explicitly require States to include the
results from the secret shopper surveys proposed in Sec. 438.68(f)
(see section I.B.1.c. of this proposed rule) and included in separate
CHIP regulations through an existing cross-reference at Sec.
457.1230(b). We also propose to require States to include the payment
analysis proposed in Sec. 438.207(b)(3) (see section I.B.1.d. of this
proposed rule) to their assurance and analyses reporting. Additionally,
on July 6, 2022, we published a CIB \36\ that provided a reporting
template Network Adequacy and Access Assurances Report \37\ for the
reporting required at Sec. 438.207(d). To be clear that States would
have to use the published template, we propose to explicitly require
that States submit their assurance of compliance and analyses required
in Sec. 438.207(d) in the ``format prescribed by CMS.'' The published
template would fulfill this requirement as would future versions
including any potential electronic formats. We believe the revision
proposed in Sec. 438.207(d) would be necessary to ensure consistent
reporting to CMS and enable effective analysis and oversight. Lastly,
because we propose new requirements related to the inclusion of the
payment analysis and the timing of the submission of this reporting to
CMS, we propose to redesignate the last sentence in Sec. 438.207(d) as
Sec. 438.207(d)(1) and create a new Sec. 438.207(d)(2) and (3).
---------------------------------------------------------------------------
\36\ https://www.medicaid.gov/federal-policy-guidance/downloads/cib07062022.pdf.
\37\ https://www.medicaid.gov/medicaid/managed-care/downloads/network-assurances-template.xlsx.
---------------------------------------------------------------------------
In Sec. 438.207(d)(2) for Medicaid and included in separate CHIP
regulations through an existing cross-reference at Sec. 457.1230(b),
we propose that the States' analysis required in Sec. 438.207(d)(1)
must include the payment analysis required of plans in Sec.
438.207(b)(3) and provide the elements specified in paragraphs
(d)(2)(i) and (ii). Specifically, Sec. 438.207(d)(2)(i) proposes to
require States to include the data submitted by each plan and Sec.
438.207(d)(2)(ii) proposes to require States to use the data from its
plans' reported payment analysis percentages and weight them using the
member months associated with the applicable rating period to produce a
Statewide payment percentage for each service type. We believe these
data elements would provide valuable new data to support States'
assurances of network adequacy and access and we would revise the
Network Adequacy and Access Assurances Report template published in
July 2022 to add fields for States to easily report these data. We
remind States that Sec. 438.66(a) and (b) require States to have a
monitoring system for all of their managed care programs and include
all aspects, including the performance of their managed care plans in
the areas of availability and accessibility of services, medical
management, provider network management, and appeals and grievances.
Accordingly, States should have ample data from their existing
monitoring activities and which would be supplemented by the proposal
requirements in this rule, to improve the performance of their managed
care programs for all covered services, as required in Sec. 438.66(c).
Because concerns around access to primary care, mental health, and SUD
services have been raised nationally, we expect States to review and
analyze their plans' data holistically to provide a robust,
comprehensive analysis of the adequacy of each plan's network and level
of realistic access and take timely action to address deficiencies.
Section 438.207(d) was codified in 2002 (67 FR 41010) as part of
the implementing regulations for section 1932(b)(5) of the Act
``Demonstration of Adequate Capacity and Services.'' In the 2016 final
rule, we made minor revisions to the language but did not address the
timing of States' submission of their assurance and analysis. Given the
July 2022 release of the Network Adequacy and Access Assurances Report
template for the assurance and analysis, we believe it would be
appropriate to clarify this important aspect of the reporting
requirement. To simplify the submission process and enable States and
CMS to allot resources most efficiently, we propose to establish
submission times in Sec. 438.207(d)(3)(i) through (iii) that
correspond to the times for managed care plans to submit documentation
to the State in Sec. 438.207(c)(1) through (3). Specifically for
Medicaid, we propose that States submit their assurance and analysis at
Sec. 438.207(d)(3): (1) at the time it submits a completed readiness
review, as specified at Sec. 438.66(d)(1)(iii); (2) on an annual basis
and no later than 180 calendar days after the end of each contract
year; and (3) any time there has been a significant change as specified
in Sec. 438.207(c)(3) and with the submission of the associated
contract. We also propose in Sec. 438.207(d)(3) that States must post
the report required in Sec. 438.207(d) on their website within 30
calendar days of submission to CMS. We believe the information in this
report would be important information for interested parties to have
access to on a timely basis and 30 calendar days seems adequate for
States to post the report after submitting.
Since we did not adopt the MCPAR requirements for separate CHIP
managed care in the 2016 final rule, we are also not adopting the
proposed submission timeframe at Sec. 438.207(d)(3)(i). However, we
propose for separate CHIPs to align with Medicaid for the proposed
network adequacy analysis submission timeframes at Sec.
438.207(d)(3)(ii) and (iii) through the existing cross-reference at
Sec. 457.1230(b).
In Sec. 438.207(e), we propose a conforming revision to add a
reference to the secret shopper evaluations proposed at Sec. 438.68(f)
as part of the documentation that States must make available to CMS,
upon request, and included in separate CHIP regulations through an
existing cross-reference at Sec. 457.1230(b). We believe this would be
necessary as the current text of Sec. 438.207(e) only addresses the
documentation provided by the managed care plans.
Sections 1932(b)(5) and 2103(f)(3) of the Act require Medicaid and
CHIP MCOs to demonstrate adequate capacity and services by providing
assurances to the State and CMS, as specified by the Secretary, that it
has the capacity to serve the expected enrollment in its service area,
including assurances that it offers an appropriate range of services
and access to preventive and primary care services for the population
expected to be enrolled in such service area, and maintains a
sufficient number, mix, and geographic distribution of providers of
services. The authority for our proposals is extended to PIHPs and
PAHPs through regulations based on our authority under section
1902(a)(4) of the Act. Our proposals to require States to include the
secret shopper surveys proposed in Sec. 438.68(f) as well as the
reimbursment analysis proposed in Sec. 438.207(b)(3) to their
assurance and analyses reporting proposed at Sec. 438.207(d) are
authorized by section 1932(b)(5) of the Act for Medicaid and
[[Page 28107]]
authorized for CHIP through section 2103(f)(3) of the Act because the
States' reports reflect the documentation and assurances provided by
their managed care plans of adequate capacity, an appropriate range of
services, and access to a sufficient number, mix, and geographic
distribution of network providers. Sections 1932(b)(5) and 2103(f)(3)
of the Act also require that the required assurances be submitted to
CMS in a time and manner determined by the Secretary; that information
is proposed in Sec. 438.207(d)(3)(i) through (iii) and corresponds to
the requirements for submission of documenation from managed care plans
in Sec. 438.207(c)(3).
We also propose to revise Sec. 438.207(g) to reflect that States
would have to comply with paragraph (d)(2) no later than the first
managed care plan rating period that begins on or after 2 years after
the effective date of the final rule and paragraph (d)(3) no later than
the first managed care plan rating period that begins on or after 1
year after the effective date of the final rule. We propose that States
would not be held out of compliance with the requirements of paragraphs
(e) of this section prior to the first MCO, PIHP, or PAHP rating period
that begins on or after 4 years after the effective date of the final
rule, so long as they comply with the corresponding standard(s)
codified in paragraph (e) contained in the 42 CFR, parts 430 to 481,
most recently published before the final rule. We propose that States
would have to comply with paragraph (f) no later than the first managed
care plan rating period that begins on or after 4 years after the
effective date of the final rule. We believe these are reasonable
timeframes for compliance given the level of new burden imposed by
each.
f. Remedy Plans To Improve Access (Sec. 438.207(f))
For FFS programs, we rely on Sec. 447.203(b)(8) to require States
to submit corrective action plans when access to care issues are
identified. Because of the numerous proposals in this rule that would
strengthen States' monitoring and enforcement of access requirements
and the importance of timely remediation of access issues, we believe
we should have a similar process set forth in part 438 for managed care
programs. In Sec. 438.68(e), we propose a process that would require
States to carefully develop and enforce their managed care plans' use
of appointment wait time standards to ensure access to care for
Medicaid managed care enrollees. As proposed in a new Sec. 438.207(f),
when the State, MCO, PIHP, PAHP, or CMS identifies any access issues,
including any access issues with the standards specified in Sec. Sec.
438.68 and 438.206, the State would be required to submit a plan to
remedy the access issues consistent with this proposal. If we determine
that an access issue revealed under monitoring and enforcement rises to
the level of a violation of access requirements under section
1932(c)(1)(A)(i) of the Act, as incorporated in section
1903(m)(2)(A)(xii) of the Act, we have the authority to disallow
Federal financial participation (FFP) for the payments made under the
State's managed care contract for failure to ensure adequate access to
care. We intend to closely monitor any State remedy plans that would be
needed under this proposal to ensure that both us and States would
adequately and appropriately address emerging access issues in Medicaid
managed care programs. Using Sec. 447.203(b)(8) as a foundation, we
propose to redesignate existing Sec. 438.207(f) as Sec. 438.207(g)
and propose a new requirement for States to submit remedy plans in new
Sec. 438.207(f), titled Remedy plans to improve access. In Sec.
438.207(f)(1), we propose that when the State, MCO, PIHP, PAHP, or CMS
identifies an issue with a managed care plan's performance with regard
to any State standard for access to care under this part, including the
standards at Sec. Sec. 438.68 and 438.206, States would follow the
steps set forth in paragraphs (i) through (iv). First, in paragraph
(1)(i), States would have to submit to CMS for approval a remedy plan
no later than 90 calendar days following the date that the State
becomes aware of an MCO's, PIHP's, or PAHP's access issue. We believe
90 calendar days would be sufficient time for States to effectively
assess the degree and impact of the issue and develop an effective set
of steps including timelines for implementation and completion, as well
as responsible parties. In Sec. 438.207(f)(1)(ii), we propose that the
State would have to develop a remedy plan to address the identified
issue that if addressed could improve access within 12 months and that
identifies specific steps, timelines for implementation and completion,
and responsible parties. We believe 12 months would be a reasonable
amount of time for States and their managed care plans to implement
actions to address the access issue and improve access to services by
enrollees of the MCO, PIHP, or PAHP. We do not propose to specify that
the remedy plan would be implemented by the managed care plans or the
State; rather, we propose that the remedy plan would identify the
responsible party required to make the access improvements at issue,
which would often include actions by both States and their managed care
plans. Additionally, we believe this proposal acknowledges that certain
steps that may be needed to address provider shortages can only be
implemented by States. For example, changing scope of practice laws to
enable more providers to fill gaps in access or joining interstate
compacts to enable providers to practice geographically due to the
opportunity to hold one multistate license valid for practice in all
compact States, streamlined licensure requirements, reduced expenses
associated with obtaining multiple single-State licenses, and the
creation of systems that enable electronic license application
processes. Lastly, in Sec. 438.207(f)(1)(ii), we propose some
approaches that States could consider to address the access issue, such
as increasing payment rates to providers, improving outreach and
problem resolution to providers, reducing barriers to provider
credentialing and contracting, providing for improved or expanded use
of telehealth, and improving the timeliness and accuracy of processes
such as claim payment and prior authorization.
We propose in Sec. 438.207(f)(1)(iii) to require States to ensure
that improvements in access are measurable and sustainable. We believe
it would be critical that the remedy plan produce measurable results in
order to monitor progress and, ultimately, bring about the desired
improvements in access under the managed care plan. We also propose
that the improvements in access achieved by the actions be sustainable
so that enrollees would be able to continue receiving the improved
access to care and managed care plans would continue to ensure its
provision. In paragraph (f)(1)(iv) of this section, we propose that
States submit quarterly progress updates to CMS on implementation of
the remedy plan so that we would be able to determine if the State was
making reasonable progress toward completion and that the actions in
the plan are effective. Not properly monitoring progress of the remedy
plan could significantly lessen the effectiveness of it and allow
missed opportunities to make timely revisions and corrections.
Lastly, in paragraph (f)(2) of this section we propose that if the
remedy plan required in paragraph (f)(1) of this section does not
address the managed care plan's access issue within 12 months, we may
require the State to continue to take steps to address the
[[Page 28108]]
issue for another 12 months and may require revision to the remedy
plan. We believe proposing that we be able to extend the duration of
actions to improve access and/or require the State to make revision to
the remedy plan would be critical to ensuring that the State's and
managed care plans' efforts are effective at addressing the identified
access issue.
These proposals are authorized by section 1902(a)(4)(A) of the Act,
which provides for methods of administration found necessary by the
Secretary for the proper and efficient operation of the plan as we
believe States taking timely action to address identified access issues
is fundamental and necessary to the operation of an effective and
efficient Medicaid program. The proposal for States to submit quarterly
progress reports is authorized by section 1902(a)(6) of the Act which
requires that States provide reports, in such form and containing such
information, as the Secretary may from time to time require. Lastly, we
believe these proposals are also authorized by section 1932(c)(1)(A)(i)
and (iii) of the Act which require States that contract with MCOs to
develop and implement a quality assessment and improvement strategy
that includes (and extended to PIHPs and PAHPs through regulations
based on our authority under section 1902(a)(4) of the Act): standards
for access to care so that covered services are available within
reasonable timeframes and in a manner that ensures continuity of care
and adequate primary care and specialized services capacity and
procedures for monitoring and evaluating the quality and
appropriateness of care and services to enrollees and requirements for
provision of quality assurance data to the State. Implementing timely
actions to address managed care plan access issues would be an integral
operational component of a State's quality assessment and improvement
strategy.
g. Transparency (Sec. Sec. 438.10(c), 438.602(g), 457.1207, 457.1285)
In the 2016 final rule, we finalized Sec. 438.10(c)(3) for
Medicaid, which is included in separate CHIP regulations through cross-
reference at Sec. 457.1207, which required States to operate a website
that provides specific information, either directly or by linking to
individual MCO, PIHP, PAHP, or PCCM entity websites. A State's website
may be the single most important resource for information about its
Medicaid program and there are multiple requirements for information to
be posted on a State's website throughout 42 CFR part 438. Current
regulations at Sec. 438.10(c)(6)(ii) require certain information to be
``prominent and readily accessible'' and Sec. 438.10(a) defines
``readily accessible'' as ``electronic information and services which
comply with modern accessibility standards such as section 508
guidelines, section 504 of the Rehabilitation Act, and W3C's Web
Content Accessibility Guidelines (WCAG) 2.0 AA and successor
versions.'' Despite these requirements, we have received input from
numerous and varied interested parties since the 2016 final rule about
how challenging it can be to locate regulatorily required information
on some States' websites.
There is variation in how ``user-friendly'' States' websites are,
with some States making navigation on their website fairly easy and
providing information and links that are readily available and
presenting required information on one page. However, we have not found
this to be the case for most States. Some States have the required
information scattered on multiple pages that requires users to click on
many links to locate the information they seek. While such websites may
meet the current minimum standards in part 438, they do not meet our
intent of providing one place for interested parties to look for all
required information. Therefore, we believe revisions are necessary to
ensure that all States' websites required by Sec. 438.10(c)(3) provide
a consistent and easy user experience. We acknowledge that building
websites is a complex and costly endeavor that requires consideration
of many factors, but we believe that States and managed care plans
share an obligation to build websites that quickly and easily meet the
needs of interested parties without undue obstacles. We note that State
and managed care plan websites must be compliant with civil rights
laws, including the Americans with Disabilities Act (ADA), section 504
of the Rehabilibation Act, Title VI of the Civil Rights Act of 1964,
and section 1557 of the Affordable Care Act. In this proposed rule, we
believe that there are several minimal qualities that all websites
should include, such as being able to:
Function quickly and as expected by the user;
Produce accurate results;
Use minimal, logical navigation steps;
Use words and labels that users are familiar with for
searches;
Allow access, when possible, without conditions such as
establishment of a user account or password;
Provide reasonably comparable performance on computers and
mobile devices;
Provide easy access to assistance via chat; and
Provide multilingual content for individuals with LEP.
We also believe that States and managed care plans should utilize
web analytics to track website utilization and inform design changes.
States should create a dashboard to regularly quantify website traffic,
reach, engagement, sticking points, and audience characteristics. Given
the critical role that websites fill in providing necessary and desired
program information, we believe proposing additional requirements on
States' websites are appropriate.
We acknowledge that States and managed care plans may have
information accessible through their websites that is not public
facing; for example, enrollee specific protected health information.
Proper security mechanisms should continue to be utilized to prevent
unauthorized access to non-public facing information, such as the
establishment of a user account and password or entry of other
credentials. Data security must always be a priority for States and
managed care plans and the proposals in Sec. 438.10(c)(3) in no way
diminish that obligation for States.
To increase the effectiveness of States' websites and add some
consistency to website users' experence, we propose in Sec.
438.10(c)(3) to revise ``websites'' to ``web pages'' in the reference
to managed care plans. We propose this change to clarify that if States
provide required content on their website by linking to individual MCO,
PIHP, PAHP, or PCCM entity websites, the link on the State's site would
have to be to the specific page that includes the requested
information. We believe this would prevent States from showing links to
a landing page for the managed care plan that then leaves the user to
start searching for the specific information needed. Next, we propose
to add ``States must:'' to paragraph (c)(3) before the items specified
in new (c)(3)(i) through (iv). In Sec. 438.10(c)(3)(i), we propose to
require that all information, or links to the information, required in
this part to be posted on the State's website, be available from one
page. We believe that when website users have to do repeated searches
or click through multiple pages to find information, they are more
likely to give up trying to locate it. As such, we have carefully
chosen the information that is required in 42 CFR part 438 to be posted
on States' websites to ensure effective
[[Page 28109]]
communication of information and believe it represents an important
step toward eliminating common obstacles for States' website users.
At Sec. 438.10(c)(3)(ii), we propose to require that States'
websites use clear and easy to understand labels on documents and links
so that users can easily identify the information contained in them. We
believe that using terminology and the reading grade level consistent
with that used in other enrollee materials, such as handbooks and
notices, would make the website more familiar and easy to read for
enrollees and potential enrollees. Similar to having all information on
one page, using clear labeling would reduce the likelihood of users
having to make unncessary clicks as they search for specific
information.
In Sec. 438.10(c)(3)(iii), we propose to require that States check
their websites at least quarterly to verify that they are functioning
as expected and that the information is the most currently available.
Malfunctioning websites or broken links can often render a website
completely ineffective, so monitoring a website's performance and
content is paramount. While we are proposing that a State's website be
checked for functionality and information timeliness no less than
quarterly, we believe this is a minimum standard and that States should
implement continual monitoring processes to ensure the accuracy of
their website's performance and content.
Lastly, in Sec. 438.10(c)(3)(iv), to enable maximum effectiveness
of States' websites, we propose to require that States' websites
explain that assistance in accessing the information is available at no
cost to them, including information on the availability of oral
interpretation in all languages and written translation in each
prevalent non-English language, alternate formats, auxiliary aids and
services, and a toll-free TTY/TDY telephone number. This proposal is
consistent with existing information requirements in Sec. 438.10(d)
and section 1557 of the Affordable Care Act. Clear provision of this
information would help to ensure that all users have access to States'
websites and can obtain assistance when needed.
The Medicaid managed care website transparency revisions proposed
at Sec. 438.10(c)(3)(i) through (iv) would apply to separate CHIP
through the existing cross-reference at Sec. 457.1207.
To help States monitor their website for required content, we
propose to revise Sec. 438.602(g) to contain a more complete list of
information. While we believe the list proposed in Sec. 438.602(g)
would help States verify their website's compliance, we clarify that a
requirement to post materials on a State's website in 42 CFR part 438
or any other Federal regulation but omitted from Sec. 438.602(g), is
still in full force and effect. Further, requirements on States to post
specific information on their websites intentionally remain throughout
42 CFR part 438 and are not replaced, modified, or superceded by the
items proposed in Sec. 438.602(g)(5) through (12). Currently Sec.
438.602(g) specifies four types of information that States must post on
their websites; we propose to add nine more as (g)(5) through (g)(13):
(5) enrollee handbooks, provider directories, and formularies required
at Sec. 438.10(g), (h), and (i); (6) information on rate ranges
required at Sec. 438.4(c)(2)(iv); (7) reports required at Sec. Sec.
438.66(e) and 438.207(d); (8) network adequacy standards required at
Sec. 438.68(b)(1) and (2), and (e); (9) secret shopper survey results
required at Sec. 438.68(f); (10) State directed payment evaluation
reports required in Sec. 438.6(c)(2)(v)(C); (11) links to all required
Application Programming Interfaces including as specified in Sec.
431.60(d) and (f); (12) quality related information required in
Sec. Sec. 438.332(c)(1), 438.340(d), 438.362(c) and 438.364(c)(2)(i);
and (13) documentation of compliance with requirements in subpart K--
Parity in Mental Health and Substance Use Disorder Benefits. Although
we are proposing to itemize these nine types of information in Sec.
438.602(g)(5) through (13), we note that all but the following three
are currently required to be posted on States' websites: the report at
Sec. 438.207(d), secret shopper survey results at Sec. 438.68(f), and
State directed payment evaluation reports at Sec. 438.6(c)(2)(v)(C).
Lastly, in Sec. 438.10(c)(3), we propose to make the list of website
content more complete by removing the current references to paragraphs
(g) through (i) only and including a reference to Sec. 438.602(g) and
``elsewhere in this part.''
We propose to revise Sec. 438.10(j) to reflect that States would
have to comply with Sec. 438.10(c)(3) no later than the first managed
care plan rating period that begins on or after 2 years after the
effective date of the final rule and that States would have to comply
with Sec. 438.10(d)(2) no later than the first managed care plan
rating period that begins on or after 3 years after the effective date
of the final rule. Lastly, we propose that States must comply with
Sec. 438.10(h)(3)(iii) no later than the first managed care plan
rating period that begins on or after 4 years after the effective date
of the final rule. We believe these proposed compliance dates would
provide reasonable time for compliance given the varying levels of
State and managed care plan burden.
We propose to add Sec. 438.602(j) to require States to comply with
Sec. 438.602(g)(5) through (13) no later than the first managed care
plan rating period that begins on or after 2 years after the effective
date of the final rule. We believe this is a reasonable timeframe for
compliance.
For separate CHIP managed care, we currently require States to
comply with the transparency requirements at Sec. 438.602(g) through
an existing cross-reference at Sec. 457.1285. We propose to align with
Medicaid in adopting most of the consolidated requirements for posting
on a State's website proposed at Sec. 438.602(g)(5) through (13) for
separate CHIP.
We propose to adopt the provision at Sec. 438.602(g)(5) (which
specifies that States must post enrollee handbooks, provider
directories, and formularies on the State's website) because
requirements at Sec. 438.10(g) through (i) are currently required for
separate CHIP through an existing cross-reference at Sec. 457.1207.
We do not plan to adopt the provision at Sec. 438.602(g)(6) (which
requires that States must post information on rate ranges on their
websites) because we do not regularly review rates for separate CHIP.
We propose to adopt the provision at Sec. 438.602(g)(7) (which
specifies that States must post their assurances of network adequacy on
the State's website) since the proposed network adequacy reporting at
Sec. 438.207(d) would apply to separate CHIP through an existing
cross-reference at Sec. 457.1230(b) (see section I.B.1.e. of this
proposed rule). Since we did not adopt the managed care program annual
reporting requirements at Sec. 438.66(e) for separate CHIP, we propose
to exclude this reporting requirement at Sec. 457.1230(b).
We propose to adopt the provision at Sec. 438.602(g)(8) (which
requires State network adequacy standards to be posted on the State's
website) for separate CHIP because we propose to adopt the new
appointment wait time reporting requirements through an existing cross-
reference at Sec. 457.1230(b) (see section I.B.1.e. of this proposed
rule), though we propose to exclude references to LTSS as not
applicable to separate CHIP.
We propose to adopt the provision at Sec. 438.602(g)(9) (which
specifies that States must post secret shopper survey results on the
State's website) for separate CHIP network access reporting to align
with our proposed adoption of
[[Page 28110]]
secret shopper reporting at Sec. 438.68(f) through an existing cross-
reference at Sec. 457.1218 (see section I.B.1.c. of this proposed
rule).
We do not propose to adopt the provision at Sec. 438.602(g)(10)
(which directs States to post SDP evaluation reports on the State's
website) because State directed payments are not applicable to separate
CHIP.
We propose to adopt the provision at Sec. 438.602(g)(11) (which
specifies that States must post required information for Application
Programming Interfaces on the State's website) given the existing
requirements at Sec. 457.1233(d).
We propose to adopt the provision at Sec. 438.602(g)(12) (which
requires States to post quality-related information on the State's
website) for separate CHIP as required through cross-references at
Sec. 457.1240(c) and (e), as well as the applicable EQR report through
a cross-reference at Sec. 457.1250(a). However, we propose to exclude
the reference to Sec. 438.362(c) since MCO EQR exclusion is not
applicable to separate CHIP.
We propose to adopt the provision at Sec. 438.602(g)(13) (which
requires States to post documentation of compliance with parity in
mental health and substance use disorder benefits on the State's
website) for separate CHIP through the existing cross-reference at
Sec. 457.1285. However, we propose to replace the reference to subpart
K of part 438 with CHIP parity requirements at Sec. 457.496 in
alignment with contract requirements at Sec. 457.1201(l).
We propose to amend Sec. 457.1285 to state, the State must comply
with the program integrity safeguards in accordance with the terms of
subpart H of part 438 of this chapter, except that the terms of
Sec. Sec. 438.66(e), 438.362(c), 438.602(g)(6) and (10), 438.604(a)(2)
and 438.608(d)(4) and references to LTSS of this chapter do not apply
and that references to subpart K under part 438 should be read to refer
to parity requirements at Sec. 457.496.
Our proposals for requirements for States' websites at Sec.
438.10(c)(3) and the list proposed in Sec. 438.602(g) are authorized
by sections 1932(a)(5)(A) and 2103(f)(3) of the Act for Medicaid and
which require each State, enrollment broker, or managed care entity to
provide all enrollment notices and informational and instructional
materials in a manner and form which may be easily understood by
enrollees and potential enrollees. The authority for our proposals is
extended to PIHPs and PAHPs through regulations based on our authority
under section 1902(a)(4) of the Act. We believe that our proposals
would make States' websites easier to use by incorporating easily
understood labels, having all information accessible from one page,
verifying the accurate functioning of the site, and clearly explaining
the availability of assistance--all of which would directly help States
fulfill their obligation to provide informational materials in a manner
and form which may be easily understood.
h. Terminology (Sec. Sec. 438.2, 438.3(e), 438.10(h), 438.68(b),
438.214(b))
Throughout 42 CFR part 438, we use ``behavioral health'' to mean
mental health and SUD. However, it is an imprecise term that does not
capture the full array of conditions that are intended to be included,
and some in the SUD treatment community have raised concerns with its
use. It is important to use clear, unambiguous terms in regulatory
text. Therefore, we propose to change ``behavioral health'' throughout
42 CFR part 438 as described here. In the definition of PCCM entity at
Sec. 438.2 and for the provider types that must be included in
provider directories at Sec. 438.10(h)(2)(iv), we propose to replace
``behavioral health'' with ``mental health and substance use
disorder;'' for the provider types for which network adequacy standards
must be developed in Sec. 438.68(b)(1)(iii), we propose to remove
``behavioral health'' and the parentheses; and for the provider types
addressed in credentialing policies at Sec. 438.214(b), we propose to
replace ``behavioral'' with ``mental health.'' We also propose in the
definition of PCCM entity at Sec. 438.2 to replace the slash between
``health systems'' and ``providers'' with ``and'' for grammatical
accuracy.
Similarly, we also propose to change ``psychiatric'' to ``mental
health'' in Sec. 438.3(e)(2)(v) and Sec. 438.6(e). We believe that
``psychiatric'' does not capture the full array of services that can be
provided by IMDs.
These proposals are authorized by section 1902(a)(4)(A) of the Act,
which provides for methods of administration found necessary by the
Secretary for the proper and efficient operation of the plan, because
use of clear, unambiguous terms in regulatory text is imperative for
proper and efficient operation of the plan.
2. State Directed Payments (42 CFR 438.6, 438.7, 430.3)
a. Background
Section 1903(m)(2)(A) of the Act requires contracts between States
and MCOs to provide payment under a risk-based contract for services
and associated administrative costs that are actuarially sound. CMS has
historically used our authority under section 1902(a)(4) of the Act to
apply the same requirements to contracts between States and PIHPs or
PAHPs. Under risk-based managed care arrangements with the State,
Medicaid managed care plans have the responsibility to negotiate
payment rates with providers. Subject to certain exceptions, States are
generally not permitted to direct the expenditures of a Medicaid
managed care plan under the contract between the State and the plan or
to make payments to providers for services covered under the contract
between the State and the plan (Sec. Sec. 438.6 and 438.60,
respectively). However, there are circumstances in which a State may
believe that requiring managed care plans to make specified payments to
health care providers is an important tool in furthering the State's
overall Medicaid program goals and objectives; for example, funding to
ensure certain minimum payments are made to safety net providers to
ensure access to care, funding to enhance behavioral health care
providers as mandated by State legislative directives, or funding for
quality payments to ensure providers are appropriately rewarded for
meeting certain program goals. Because this type of State direction
reduces the plan's ability to effectively manage costs, CMS, in the
2016 final rule, established specific exceptions to the general rule
prohibiting States from directing the expenditures of MCOs, PIHPs and
PAHPs at Sec. 438.6(c)(1)(i) through (iii). These exceptions came to
be known as State directed payments (SDPs).
The current regulations at Sec. 438.6(c) specify the parameters
for how and when States may direct the expenditures of their Medicaid
managed care plans and the associated requirements and prohibitions on
such arrangements. Permissible SDPs include directives that certain
providers of the managed care plan participate in value-based
purchasing (VBP) models, that certain providers participate in multi-
payer or Medicaid-specific delivery system reform or performance
improvement initiatives, or that the managed care organization adhere
to certain fee schedule requirements (for example, minimum fee
schedules, maximum fee schedules, and uniform dollar or percentage
increases). Among other requirements, Sec. 438.6(c) requires SDPs to
be based on the utilization and delivery of services under the managed
care contract and expected to advance at least one of the objectives in
the State's managed care quality strategy.
All SDPs must be included in all applicable managed care
contract(s) and described in all applicable rate certification(s) as
noted in Sec. 438.7(b)(6).
[[Page 28111]]
Further, Sec. 438.6(c)(2)(ii) requires that most SDPs be approved in
writing prior to implementation.\38\ To obtain written prior approval,
States must submit a ``preprint'' form to CMS to document how the SDP
complies with the Federal requirements outlined in Sec. 438.6(c).\39\
States must obtain written approval of certain SDPs in order for CMS to
approve the corresponding Medicaid managed care contract(s) and rate
certifications(s). States were required to comply with this prior
approval requirement for SDPs no later than the rating period for
Medicaid managed care contracts starting on or after July 1, 2017.
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\38\ State directed payments that are minimum fee schedules for
network providers that provide a particular service under the
contract using State plan approved rates as defined in Sec.
438.6(a) are not subject to the written prior approval requirement
at Sec. 438.6(c)(2)(ii); however, they must comply with the
requirements currently at Sec. 438.6(c)(2)(ii)(A) through (F)
(other than the requirement for prior written approval) and be
appropriately documented in the managed care contract(s) and rate
certification(s).
\39\ https://www.medicaid.gov/medicaid/managed-care/downloads/sdp-4386c-preprint-template.pdf.
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Each SDP preprint submitted to CMS is reviewed by a Federal review
team to ensure that the payments comply with the regulatory
requirements in Sec. 438.6(c) and other applicable law. The Federal
review team consists of subject matter experts from various components
and groups within CMS, which regularly include those representing
managed care policy and operations, quality, and actuarial science.
Over time, these reviews have expanded to include subject matter
experts on financing of the non-Federal share and demonstration
authorities when needed. The CMS Federal review team works diligently
to ensure a timely review and that standard operating procedures are
followed for a consistent and thorough review of each preprint. Most
preprints are reviewed on an annual basis; SDPs that are for VBP
arrangements, delivery system reform, or performance improvement
initiatives and that meet additional criteria in the Federal
regulations are eligible for multi-year approval.
CMS has issued guidance to States regarding SDPs on multiple
occasions. In November 2017, CMS published the initial preprint form
\40\ along with guidance for States on the use of SDPs.\41\ In May
2020, CMS published guidance on managed care flexibilities to respond
to the COVID-19 public health emergency (PHE), including how States
could use SDPs in support of their COVID-19 response efforts.\42\ In
January 2021, CMS published additional guidance for States to clarify
existing policy, and also issued a revised preprint form that States
must use for rating periods beginning on or after July 1, 2021.\43\ The
revised preprint form is more comprehensive compared to the initial
preprint, and it is designed to systematically collect the information
that CMS identified as necessary as part of our review of SDPs to
ensure compliance with the Federal regulatory requirements.\44\ This
includes identification of the estimated total dollar amount for the
SDP, an analysis of provider reimbursement rates for the class(es) of
providers that the SDP is targeting, and information about the sources
of the non-Federal share used to finance the SDP.
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\40\ https://www.medicaid.gov/sites/default/files/2020-02/438-preprint.pdf.
\41\ https://www.medicaid.gov/sites/default/files/federal-policy-guidance/downloads/cib11022017.pdf.
\42\ https://www.medicaid.gov/sites/default/files/Federal-Policy-Guidance/Downloads/cib051420.pdf.
\43\ https://www.medicaid.gov/Federal-Policy-Guidance/Downloads/smd21001.pdf.
\44\ https://www.medicaid.gov/medicaid/managed-care/downloads/sdp-4386c-preprint-template.pdf.
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Since Sec. 438.6(c) was issued in the 2016 final rule, States have
requested approval for an increasing number of SDPs. The scope, size,
and complexity of the SDP arrangements submitted by States for approval
has also grown steadily and quickly. In calendar year 2017, CMS
received 36 preprints for our review and approval from 15 States. In
contrast, in calendar year 2021, CMS received 223 preprints from 39
States. For calendar year 2022, CMS received 298 preprints from States.
In total, as of December 2022, CMS has reviewed more than 1,100 SDP
proposals and approved 993 proposals since the 2016 final rule was
issued.\45\
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\45\ The number of proposals includes initial preprints,
renewals and amendments. An individual SDP program could represent
multiple SDP proposals as described here (that is, an initial
application, 1 renewal, and 3 amendments).
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SDPs also represent a notable amount of spending. The Medicaid and
CHIP Payment and Access Commission (MACPAC) reported that CMS approved
SDP arrangements in 37 States, with spending exceeding more than $25
billion in 2020.\46\ The U.S. Government Accountability Office (GAO)
also reported that at least $20 billion has been approved by CMS for
preprints with payments to be made on or after July 1, 2021, across 79
approved preprints.\47\ Our internal analysis of all SDPs approved from
when Sec. 438.6(c) was issued in the 2016 final rule through March
2022 estimates that the total spending for each SDP approved for the
most recent rating period for States is nearly $48 billion \48\
(Federal and State) with at least half being dollars that States are
requiring be paid in addition to the rates negotiated between the plans
and providers. The aforementioned nearly $48 billion is an annual
figure.\49\
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\46\ Medicaid and CHIP Payment and Access Commission, ``Report
to Congress on Medicaid and CHIP,'' June 2022, available at https://www.macpac.gov/wp-content/uploads/2022/06/MACPAC_June2022-WEB-Full-Booklet_FINAL-508-1.pdf. Projected payment amounts are for the most
recent rating period, which may differ from calendar year or fiscal
year 2020.
\47\ U.S. Government Accountability Office, ``Medicaid: State
Directed Payments in Managed Care,'' June 28, 2022, available at
https://www.gao.gov/assets/gao-22-105731.pdf.
\48\ This data point is an estimate and reflective of the most
recent approval for all unique payment arrangements that have been
approved through March 31, 2022 under CMS' standard review process.
Rating periods differ by State; some States operating their managed
care programs on a calendar year basis while others operate on a
State fiscal year basis, which most commonly is July to June. The
most recent rating period for which the SDP was approved as of March
2022 also varies based on the review process reflective of States
submitting proposals later than recommended (close to or at the end
of the rating period), delays in State responses to questions, and/
or reviews taking longer due to complicated policy concerns (for
example, financing).
\49\ As part of the revised preprint form, States are asked to
identify if the payment arrangement requires plans to pay an amount
in addition to negotiated rates vs. limiting or replacing negotiated
rates. Approximately half of the total dollars identified for the
SDP actions included were identified by States for payment
arrangements that required plans to pay an amount in addition to the
rates negotiated between the plan and provider(s) rates.
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As the volume of SDP preprint submissions and total dollars flowing
through SDPs continues to increase, CMS recognizes the importance of
ensuring that SDPs are contributing to Medicaid quality goals and
objectives as part of our review process, as well as ensuring that SDPs
are developed and implemented with appropriate fiscal and program
integrity guardrails. The proposed changes in this notice of proposed
rulemaking are intended to ensure the following policy goals:
(1) Medicaid managed care enrollees receive access to high-quality
care under SDP payment arrangements;
(2) SDPs are appropriately linked to Medicaid quality goals and
objectives for the providers participating in the SDP payment
arrangements; and
(3) CMS and States have the appropriate fiscal and program
integrity guardrails in place to strengthen the accountability and
transparency of SDP payment arrangements.
We are issuing this proposal based on our authority to interpret
and implement section 1903(m)(2)(A)(iii) of the Act, which requires
contracts between States and MCOs to provide
[[Page 28112]]
payment under a risk-based contract for services and associated
administrative costs that are actuarially sound and our authority under
section 1902(a)(4) of the Act to establish methods of administration
for Medicaid that are necessary for the proper and efficient operation
of the State plan. As explained in the 2016 final rule, regulation of
SDPs is necessary to ensure that Medicaid managed care plans have
sufficient discretion to manage the risk of covering the benefits
outlined in their contracts, which is integral to ensuring that
capitation rates are actuarially sound as defined in Sec. 438.4 (81 FR
27582). We have historically relied on section 1902(a)(4) of the Act to
extend the same requirements adopted under section 1903(m)(2)(A)(iii)
of the Act for MCOs related to actuarially sound capitation rates to
PIHPs and PAHPs. Where a proposal is also based on interpreting and
implementing other authority, we note that in the applicable
explanation of the proposed policy.
We did not adopt the Medicaid managed care SDP requirements
described at Sec. 438.6 in the 2016 final rule for separate CHIPs
because there was no statutory requirement to do so and we wished to
limit the scope of new regulations and administrative burden on
separate CHIP managed care plans. For similar reasons, we are not
proposing to adopt the new Medicaid managed care SDP requirements
proposed at Sec. Sec. 438.6 and 438.7 for separate CHIPs.
We are proposing to define State directed payments as a contract
arrangement that directs an MCO's, PIHP's, or PAHP's expenditures under
paragraphs (c)(1)(i) through (iii) of this section. We are proposing
this definition as it is currently used by States and CMS in standard
interactions as well as in published guidance to describe these
contract requirements. Defining this term also improves the readability
of the related regulations. We have also proposed to rename the header
for this section to ``State Directed Payments under MCO, PIHP, or PAHP
contracts'' reflect this term.
In addition, we are proposing several revisions to Sec. 438.6 to
further specify and add to the existing requirements and standards for
SDPs. First, we are proposing revisions, including: expanding the scope
of Sec. 438.6(c) consistent with recent guidance; exempting SDPs that
establish payment rate minimums at 100 percent of the Medicare rate
from written prior approval; incorporating SDPs for non-network
providers in certain circumstances; setting new procedures and
timeframes for the submission of SDPs and related documentation;
codifying and further specifying standards and documentation
requirements on total payment rates; further specifying and
strengthening existing requirements related to financing as well as the
connection to the utilization and delivery of services; updating and
providing flexibilities for States to pursue VBP through managed care;
strengthening evaluation requirements and other areas; and addressing
how SDPs are incorporated into capitation rates or reflected in
separate payment terms. The proposed regulatory provisions include both
new substantive standards and new documentation and contract term
requirements. In addition, we are proposing a new appeal process for
States that are dissatisfied with CMS's determination related to a
specific SDP preprint and new oversight and monitoring standards. In
recognition of the scope of changes we are proposing, some of which
will require significant time for States to implement, we are proposing
a series of applicability dates over a roughly 5-year period for
compliance. These applicability dates are discussed later in section
I.B.2.p. of this proposed rule.
We solicit feedback on our proposals.
A more detailed outline of the remaining parts of this section is
provided below:
b. Contract Requirements Considered to be SDPs (Grey Area Payments)
c. Medicare Exemption, SDP Standards and Prior Approval (Sec.
438.6(c)(1)(iii)(B), (c)(2), and (c)(5)(iii)(A)(5))
d. Non-Network Providers (Sec. 438.6(c)(1)(iii))
e. SDP Submission Timeframes (Sec. 438.6(c)(2)(viii) and (ix))
f. Standard for Total Payment Rates for each SDP, Establishment of
Payment Rate Limitations for certain SDPs and Expenditure Limit for All
SDPs (Sec. 438.6(c)(2)(ii)(I) and (c)(2)(iii))
g. Financing (Sec. 438.6(c)(2)(ii)(G) and (H))
h. Tie to Utilization and Delivery of Services for Fee Schedule
Arrangements (Sec. 438.6(c)(2)(vii))
i. Value-Based Payments and Delivery System Reform Initiatives (Sec.
438.6(c)(2)(vi))
j. Quality and Evaluation (Sec. 438.6(c)(2)(ii)(D) and (F), (c)(2)(iv)
and (v), and (c)(7))
k. Contract Term Requirements (Sec. 438.6(c)(5))
l. Including SDPs in Rate Certifications and Separate Payment Terms
(Sec. Sec. 438.6(c)(2)(ii)(J), (c)(6), and 438.7(f))
m. SDPs included through Adjustments to Base Capitation Rates (Sec.
438.7(c)(4) through (6))
n. Appeals (Sec. 430.3(d))
o. Reporting Requirements to Support Oversight (Sec. 438.6(c)(4))
p. Applicability Dates (Sec. 438.6(c)(4), 438.6(c)(8), and 438.7(g)(2)
and (3))
b. Contract Requirements Considered To Be SDPs (Grey Area Payments)
Under Sec. 438.6(c), States are not permitted to direct the
expenditures of a Medicaid managed care plan under the contract between
the State and the plan unless it is an SDP that complies with Sec.
438.6(c), is permissible in a specific provision under Title XIX, is
permissible through an implementing regulation of a Title XIX provision
related to payments to providers, or is a permissible pass-through
payment that meets requirements in Sec. 438.6(d). States are also not
permitted to make payments directly to providers for services covered
under the contract between the State and a managed care plan as
specified in Sec. 438.60.
In our November 2017 CMCS Informational Bulletin (CIB) entitled
``Delivery System and Provider Payment Initiatives under Medicaid
Managed Care Contracts,'' we noted instances where States may include
general contract requirements for provider payments that would not be
subject to approval under Sec. 438.6(c) as long as the State was not
mandating a specific payment methodology or amounts under the
contract.\50\ We also noted that these types of contract requirements
would not be pass-through payments subject to the requirements under
Sec. 438.6(d), as we believed they maintained a link between payment
and the delivery of services. One scenario in the CIB described
contract language generally requiring managed care plans to make 20
percent of their provider payments as VBP or alternative payment
arrangements when the State does not mandate a specific payment
methodology and the managed care plan retains the discretion to
negotiate with network providers the specific terms for the amount,
timing, and mechanism of such VBP or alternative payment arrangements.
We continue to believe that this scenario does not meet the criteria
for an SDP nor a pass-through payment but as our thinking has evolved,
we believe that the aforementioned VBP scenario represents the State
imposing a quality metric on the managed care plans rather than the
providers. We believe that this specific
[[Page 28113]]
type of contractual condition and measure of plan accountability is
permissible, so long as it meets the requirements for an incentive
arrangement under Sec. 438.6(b)(2) or, a withhold arrangement under
Sec. 438.6(b)(3).
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\50\ https://www.medicaid.gov/federal-policy-guidance/downloads/cib11022017.pdf.
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The other scenario described the State contractually implementing a
general requirement for Medicaid managed care plans to increase
provider payment for covered services provided to Medicaid enrollees
covered under the contract, where the State did not mandate a specific
payment methodology or amount(s) and managed care plans retain the
discretion for the amount, timing, and mechanism for making such
provider payments. At the time, we believed that these areas of
flexibility for the plan would be sufficient to exclude the State's
contract requirement from the scope of Sec. 438.6(c). However, as we
have continued to review managed care contracts and rate certifications
since November 2017, we have grown increasingly concerned that
excluding the latter type of vague contractual requirement for
increased provider payment from the requirements of Sec. 438.6(c)
created an unintended loophole in regulatory oversight, presenting a
significant program integrity risk. For example, some States include
general contract requirements for significant increases to provider
payments that require the State to add money to the capitation rates
paid to the managed care plans as part of rate development for a
specific service (for example, hospital services) but without any
further accountability to ensure that the additional funding included
in the capitation payments is paid to providers for a specific service
or benefit provided to a specific enrollee covered under the contract.
While this is similar to the definition of pass-through payment in
Sec. 438.6(a), these contractual requirements do not meet all of the
other requirements in Sec. 438.6(d) to be permissible pass-through
payments. We commonly refer to these types of contractual arrangements
as ``grey area payments'' as they do not completely comply with Sec.
438.6(c) nor Sec. 438.6(d).
Upon reflection and based on our experience since the 2017 CIB, we
concluded that general contractual requirements to increase provider
payment rates circumvent the intent of the 2016 final rule and the
subsequent 2017 Pass-Through Payment Final Rule to improve the fiscal
integrity of the program and ensure the actuarial soundness of all
capitation rates.\51\ As we stated in the preamble of the 2016 final
rule ``[w]e believe that the statutory requirement that capitation
payments to managed care plans be actuarially sound requires that
payments under the managed care contract align with the provision of
services to beneficiaries covered under the contract. . . . In our
review of managed care capitation rates, we have found pass-through
payments being directed to specific providers that are generally not
directly linked to delivered services or the outcomes of those
services. These pass-through payments are not consistent with
actuarially sound rates and do not tie provider payments with the
provision of services.'' Further, ``[a]s a whole, [42 CFR] Sec.
438.6(c) maintains the MCO's, PIHP's, or PAHP's ability to fully
utilize the payment under that contract for the delivery and quality of
services by limiting States' ability to require payments that are not
directly associated with services delivered to enrollees covered under
the contract.''
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\51\ https://www.federalregister.gov/documents/2017/01/18/2017-00916/medicaid-program-the-use-of-new-or-increased-pass-through-payments-in-medicaid-managed-care-delivery.
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In January 2021, we published SMDL #21-001,\52\ through which we
sought to close the unintentional loophole created in the November 2017
CIB and realign our implementation of the regulation with the original
intent of the 2016 final rule and the 2017 final rule. The 2021 SMDL
provides that if a State includes a general contract requirement for
provider payment that provides for or adds an amount to the provider
payment rates, even without directing the specific amount, timing or
methodology for the payments, and the provider payments are not clearly
and directly linked specifically to the utilization and delivery of a
specific service or benefit provided to a specific enrollee, then CMS
will require the contractual requirement to be modified to comply with
Sec. 438.6(c) or (d) beginning with rating periods that started on or
after July 1, 2021. We maintain this interpretation. At this time, we
also believe it is important to further specify our stance that any
State direction of a managed care plan's payments to providers,
regardless of specificity or even if tied specifically to utilization
and delivery of services, is prohibited unless Sec. 438.6(c) or (d)
permits the arrangement. State wishing to impose quality requirements
or thresholds on managed care plans, such as the requirement that a
certain percentage of provider payments be provided through a VBP
arrangement, must do so within the parameters of Sec. 438.6(b). We do
not believe any changes are needed to the regulation text in Sec.
438.6(c) or (d) to reflect this reinterpretation and clarification
because this preamble provides an opportunity to again bring this
important information to States' attention; CMS will continue this
narrower interpretation of Sec. 438.6(c) and (d). We solicit comments
on whether additional clarification about these grey area payments is
necessary or, if revision to the regulation text would be helpful.
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\52\ https://www.medicaid.gov/Federal-Policy-Guidance/Downloads/smd21001.pdf.
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c. Medicare Exemption, SDP Standards and Prior Approval (Sec.
438.6(c)(1)(iii)(B), Sec. 438.6(c)(2), and Sec.
438.6(c)(5)(iii)(A)(5))
In Sec. 438.6(c), States are permitted to direct managed care
plans' expenditures under the contract as specified in Sec.
438.6(c)(1)(i) through (iii), subject to written prior approval based
on complying with the requirements in Sec. 438.6(c)(2). In the
preamble to the 2020 final rule, we noted our observation that a
significant number of proposals submitted by States for review under
Sec. 438.6(c)(2) required managed care plans to adopt minimum fee
schedules specified under an approved methodology in the Medicaid State
plan. In response, we adopted several revisions to Sec. 438.6(c) in
the 2020 final rule.\53\ We defined ``State plan approved rates'' in
Sec. 438.6(a) as ``amounts calculated for specific services
identifiable as having been provided to an individual beneficiary
described under CMS approved rate methodologies in the Medicaid State
plan,'' and excluded supplemental payments that are paid in addition to
State plan approved rates. We also revised Sec. 438.6(c)(1)(iii)(A) to
explicitly address SDPs that are a minimum fee schedule for network
providers that provide a particular service under the contract using
State plan approved rates and revised Sec. 438.6(c)(2)(ii) to exempt
these specific SDP arrangements from the written prior approval
requirement. However, SDPs described in paragraph Sec.
438.6(c)(1)(iii)(A) must comply with the requirements currently at
Sec. 438.6(c)(2)(ii)(A) through (F) (other than the requirement for
written prior approval) and be appropriately documented in the managed
care contract(s) and rate certification(s).
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\53\ https://www.federalregister.gov/documents/2020/11/13/2020-24758/medicaid-program-medicaid-and-childrens-health-insurance-program-chip-managed-care.
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[[Page 28114]]
This piece of the 2020 final rule was, in part, intended to
eliminate unnecessary and duplicative review processes in an effort to
promote efficient and effective administration of the Medicaid program.
This rule improved States' efforts to timely implement certain SDP
arrangements that meet their local goals and objectives without drawing
upon State staff time unnecessarily. We continue to believe exempting
payment arrangements based on an approved State plan rate methodology
from written prior approval does not increase program integrity risk or
create a lack of Federal oversight. We continue to review the
corresponding managed care contracts and rate certifications which
include these SDPs. The State plan review and approval process ensures
that Medicaid State plan approved rates are consistent with efficiency,
economy, and quality of care and are sufficient to enlist enough
providers so that care and services are available under the plan, at
least to the extent that such care and services are available to the
general population in the geographic area, as required under section
1902(a)(30) of the Act.
As we have continued to review and approve SDPs since the 2020
final rule, we believe this same rationale applies to SDPs that adopt a
minimum fee schedule using Medicare approved rates for providers that
provide a particular service under the contract. Medicare rates are
developed under Title XVIII of the Act and there are annual rulemakings
associated with Medicare payment for benefits available under Parts A
and B in the Medicare Fee-for-Service (FFS) program. Additionally,
section 1852(a)(2) of the Act provides that Medicare Advantage plans
pay out-of-network providers at least the amount payable under FFS
Medicare for benefits available under Parts A and B, taking into
account cost sharing and permitted balance billing.\54\ These
considerations mean that prior written approval by CMS is not necessary
to ensure that the standards for SDPs in current Sec. 438.6(c)(2) are
met.
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\54\ See also 42 CFR 422.100(b) and 422.214 and guidance in the
``MA Payment Guide for Out of Network Payments'', April 15, 2015,
available at https://www.cms.gov/Medicare/Health-Plans/MedicareAdvtgSpecRateStats/downloads/oonpayments.pdf.
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Consistent with how we have considered State plan rates to be
reasonable, appropriate, and attainable under Sec. Sec. 438.4 and
438.5, Medicare approved rates too meet this same threshold. Therefore,
we are proposing to exempt SDPs that adopt a minimum fee schedule based
on total published Medicare payment rates from written prior approval
as it would be unnecessary and duplicative. We propose to amend Sec.
438.6(c) to provide specifically for SDPs that require use of a minimum
fee schedule using FFS Medicare payment rates.
First, we propose to add a new definition to Sec. 438.6(a) for
``total published Medicare payment rate'' as amounts calculated as
payment for specific services that have been developed under Title
XVIII Part A and Part B. We propose to re-designate the existing Sec.
438.6(c)(1)(iii)(B) through (D) as Sec. 438.6(c)(1)(iii)(C) through
(E), respectively, and add a new Sec. 438.6(c)(1)(iii)(B) explicitly
recognizing SDP arrangements that are a minimum fee schedule using a
total published Medicare payment rate in effect no more than 3 years
prior to the start of the rating period as a permissible type of SDP.
We are also proposing to revise proposed re-designated paragraph
(c)(1)(iii)(C) to take into account the proposed new category of SDPs
that use one or more total published Medicare payment rates. As part of
the proposals for paragraphs (c)(1)(iii)(A) through (E), we also
propose to streamline the existing regulation text to eliminate the
phase ``as defined in paragraph (a)'' as unnecessary; we expect that
interested parties and others who read these regulations will read them
completely and recognize when defined terms are used.
We also propose to restructure Sec. 438.6(c)(2) and amend its
paragraph heading to Standards for State directed payments as discussed
fully in later sections. As part of this restructuring, we propose to
re-designate part of the provision in Sec. 438.6(c)(2)(ii) to Sec.
438.6(c)(2)(i) to describe which SDPs require written prior approval.
This revision includes proposing a conforming revision in Sec.
438.6(c)(2)(i) to reflect the re-designation of Sec.
438.6(c)(1)(iii)(B) through (D) as (c)(1)(iii)(C) through (E). This
revision will ensure that that SDPs described in paragraph
(c)(1)(iii)(B) along with the SDPs described in paragraph
(c)(1)(iii)(A), are not included in the written prior approval
requirement. States that adopt a minimum fee schedule using 100 percent
of total published Medicare payment rates will still need to document
these SDPs in the corresponding managed care contracts and rate
certifications and those types of SDPs must still comply with
requirements for all SDPs other than prior written approval by CMS,
just as minimum fee schedules tied to State plan approved rates
described in paragraph (c)(1)(iii)(A) must comply. SDPs described under
paragraphs (c)(1)(iii)(A) and (B) would still need to comply with the
standards listed in the proposed restructured Sec. 438.6(c)(2)(ii).
(See sections II.2.f. through l. for proposed new requirements and
revisions to existing requirements for all SDPs to be codified in
paragraph (c)(2)(ii).)
Our proposal to exempt certain SDPs from written prior approval
from CMS is specific to SDPs that require the Medicaid managed care
plan to use a minimum fee schedule that is equal 100 percent of the
total published Medicare payment rate. SDP arrangements that use a
different percentage (whether higher or lower than 100 percent) of a
total published Medicare payment rate as the minimum payment amount or
are simply based off of an incomplete total published Medicare payment
rate would be included in the SDPs described in paragraph
(c)(1)(iii)(C). Our review of SDPs includes ensuring that they will
result in provider payments that are reasonable, appropriate, and
attainable, and will not negatively impact access to care. Accordingly,
we believe that SDPs that propose provider payment rates that are
incomplete or either above or below 100 percent of total published
Medicare payment rates may not always meet these criteria and thus,
should remain subject to written prior approval by CMS.
We are also not proposing to remove the written prior approval
requirement for SDPs for provider rates tied to a Medicare fee schedule
in effect more than 3 years prior to the start of the rating period.
This is reflected in our proposed revision to redesignated paragraph
(c)(1)(iii)(C) to describe fee schedules for providers that provide a
particular service under the contract using rates other than the State
plan approved rates or one or more total published Medicare payment
rates described in proposed new paragraph (c)(1)(iii)(B). We propose
the limit of 3 years to be consistent with how Sec. 438.5(c)(2)
requires use of data that is at least that recent for rate development.
Our review of SDPs includes ensuring that they will result in provider
payments that are reasonable, appropriate, and attainable, and will not
negatively impact access to care. Accordingly, we believe that SDPs
that propose provider payment rates tied to a total published Medicare
payment rate in effect more than 3 years prior to the start of the
rating period may not always meet these criteria and thus, should
remain subject to written prior approval by CMS.
We solicit public comments on our proposal to specifically address
SDPs
[[Page 28115]]
that are for minimum fee schedules using 100 percent of the amounts in
a total published Medicare payment rate for providers that provide a
particular service provided that the total published Medicare payment
rate was in effect no more than 3 years prior to the start of the
rating period and on our proposal to exempt these specific types of SDP
arrangements from the prior written approval requirement in Sec.
438.6(c)(2)(ii).
We are also proposing to add new Sec. 438.6(c)(5) (with the
paragraph heading Requirements for Medicaid Managed Care Contract Terms
for State directed payments), for oversight and audit purposes.
Proposed new paragraph (c)(5)(iii)(A)(5) would require the managed care
plan contract to include certain information about the Medicare fee
schedule used in the SDP, regardless of whether the SDP was granted an
exemption from written prior approval under Sec. 438.6(c)(1)(iii)(B).
That is, for SDPs which use total published Medicare payment rates, the
contract would need to specify which Medicare fee schedule(s) the State
directs the managed care plan to use and any relevant and material
adjustments due to geography, such as rural designations, and provider
type, such as Critical Access Hospital or Sole Community Hospital
designation.
The managed care contract would also need to identify the time
period for which the Medicare fee schedule is in effect as well as the
rating period for which it is used for the SDP. Consistent with Sec.
438.6(c)(1)(iii)(B), the Medicare fee schedule must be in effect no
more than 3 years prior to the start of the rating period for the
services provided in the arrangement. This 3-year requirement is
similar to Sec. 438.5 rate setting, under which data that the actuary
relies upon must be from the 3 most recent years that have been
completed, prior to the rating period for which rates are being
developed. For example, should a State seek to implement a Sec.
438.6(c)(1)(iii)(B) fee schedule in calendar year 2025, the Medicare
fee schedule must have been in effect for purposes of Medicare payment
at least at the beginning of calendar year 2021.
Requiring sufficient language in the contract regarding the
Medicare fee schedule would provide clarity to CMS, managed care plans,
and providers regarding the explicit Medicare payment methodology being
used under the contract. For broader discussion of Sec. 438.6(c)(5),
see section I.B.2.k. of this proposed rule.
We request comment on other material or significant information
about a Medicare fee schedule that would need to be included to ensure
the managed care contract sufficiently describes this type of SDP.
For discussion on the proposed applicability dates for the
proposals outlined in this section, see section I.B.2.p. of this
proposed rule.
We solicit public comments on our proposals.
d. Non-Network Providers (Sec. 438.6(c)(1)(iii))
We are proposing to remove the term ``network'' from the
descriptions of SDP arrangements in current (and revised as proposed)
Sec. 438.6(c)(1)(iii). Existing regulations specify that for a State
to require an MCO, PIHP or PAHP to implement a fee schedule under Sec.
438.6(c)(1)(iii), the fee schedule must be limited to ``network
providers.'' This limitation is not included in Sec. 438.6(c)(1)(i) or
(ii) for SDP arrangements that are VBP and multi-payer or Medicaid-
specific delivery system reform or performance improvement initiatives.
In our experience working with States, limiting the descriptions of SDP
arrangements subject to Sec. 438.6(c)(iii) to those that involve only
network providers has proven to be too narrow and has created an
unintended barrier to States' and CMS' policy goals to ensure access to
quality care for beneficiaries.
In the 2016 final rule, we finalized current Sec. 438.6(c)(1)(iii)
to include ``network'' before ``providers'' in this provision.\55\ As
previously noted, the regulation at Sec. 438.6(c)(1) generally
prohibits States from directing the MCO's, PIHP's or PAHP's
expenditures under the contract unless it meets one of the exceptions
(as provided in a specific provision in Title XIX, in another
regulation implementing a Title XIX provision related to payment to
providers, a SDP that complies with Sec. 438.6(c), or a pass-through
payment that complies with Sec. 438.6(d)). Therefore, the inclusion of
the word ``network'' in the SDP arrangement descriptions in the 2016
final rule has prevented States from including contract requirements to
direct their Medicaid managed care plans on how to pay non-network
providers.
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\55\ https://www.federalregister.gov/d/2016-09581/p-1269.
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In our work with States over the years, some States have noted
concerns with the requirement that permissible SDPs only apply (or
include) payments by Medicaid managed care plans to network providers.
States have noted that limiting SDPs to network providers is
impractical in large and diverse States. Several States had, prior to
rulemaking, pre-existing contractual requirements with managed care
plans that required a specific level of payment (such as the State's
Medicaid FFS rates) for non-network providers. This aligns with our
experience working with States as well, and we note section
1932(b)(2)(D) of the Act requires that non-network providers furnishing
emergency services must accept as payment in full an amount equal to
the Medicaid State plan rate for those services. Some States have
historically required plans to pay non-network providers at least the
Medicaid State plan approved rate or another rate established in the
managed care contract. Many States with enrollees on their borders rely
on providers in neighboring States to deliver specialty services, such
as access to children's hospitals.
While we support States' and plans' efforts to develop strong
provider networks and to focus their efforts on providers who have
agreed to participate in plan networks, executing network agreements
with every provider may not always be feasible for plans. For example,
in large hospital systems, it may be impractical for every plan to
obtain individual network agreements with each rounding physician
delivering care to Medicaid managed care enrollees. In such instances,
States may have an interest in ensuring that their Medicaid managed
care plans pay non-network providers at a minimum level to avoid access
to care concerns. We have also encountered situations in which States
opt to transition certain benefits, which were previously carved out
from managed care, from fee-for-service into managed care. In these
instances, States would like to require their managed care plans to pay
out-of-network providers a minimum fee schedule in order to maintain
access to care while allowing plans and providers adequate time to
negotiate provider agreements and provider payment rates for the newly
incorporated services. Consequently, we are proposing these changes to
provide States a tool to direct payment to non-network providers as
well as network providers.
Therefore, we are proposing to remove the term ``network'' from the
descriptions of permissible SDP arrangements in Sec. 438.6(c)(1)(iii).
Under this proposal, the permissible SDPs are described as payment
arrangements or amounts ``for providers that provide a particular
service under the contract'' and this will permit States to direct
payments under their managed care contracts for both network and non-
network providers, subject to the requirements in paragraph (c). We
note
[[Page 28116]]
that, as proposed, all of the standards and requirements under Sec.
438.6(c) would still be applicable to SDPs that direct payment
arrangements for non-network providers.
Finally, as pass-through payments (PTPs) are separate and distinct
from SDPs, we are maintaining the phrase ``network provider'' in Sec.
438.6(d)(1) and (6). Existing PTPs are subject to a time-limited
transition period and in accordance with Sec. 438.6(d)(3) and (5),
respectively, hospital PTPs must be fully eliminated by no later than
the rating period beginning July 1, 2027 and NF and physician services
PTPs were required to have been eliminated by no later than the rating
period July 1, 2022 with the exceptions of pass-through payments for
States transitioning services and populations in accordance with Sec.
438.6(d)(6). Therefore, we do not believe that it is appropriate or
necessary to eliminate the word ``network'' from Sec. 438.6(d).
We solicit public comments on our proposal. In particular, we seek
comment on whether this change would result in negative unintended
consequences.
For discussion on the proposed applicability dates for the
proposals outlined in this section, see section I.B.2.p. of this
proposed rule.
e. SDP Submission Timeframes (Sec. 438.6(c)(2)(viii) and (ix))
Since we established the ability for States to direct the
expenditures of their managed care plans in the 2016 final rule, we
have encouraged States to submit their requests for written prior
approval 90 days in advance of the start of the rating period whenever
possible. We also recommend that States seek technical assistance from
CMS in advance of formally submitting the preprint for review to CMS
for more complicated proposals to facilitate the review process.
Submitting 90 days in advance of the rating period provides CMS and
the State time to work through the written prior approval process
before the State includes the SDP in their managed care plan contracts
and the associated rate certifications. If States include SDPs in
managed care contracts and capitation rates before we issue written
prior approval, any changes to the SDP made as a result of the review
process would likely then necessitate contract and rate amendments,\56\
creating additional work for States, actuaries, CMS, and managed care
plans. Submitting SDP preprints at least 90 days in advance of the
rating period can help reduce the need for subsequent contract and rate
amendments to address any inconsistencies between the contracts and
rate certifications and approved SDPs. State directed payments that are
not submitted 90 days in advance of the affected rating period also
cause delays in the approval of managed care contracts and rates
because those approvals are dependent on the written prior approval of
the SDP. Since we cannot approve only a portion of a State's Medicaid
managed care contract, late SDP approvals delay approval of the entire
contract and the associated capitation rates.
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\56\ The term ``rate amendment'' is used to reference an
amendment to the initial rate certification.
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Some States have not been successful in submitting their SDP
preprints in advance of the rating period for a variety of reasons.
Sometimes it is due to changes in program design, such as a new benefit
linked to the SDP being added to the Medicaid managed care contract
during the rating period. Other unforeseen changes, such as public
health emergencies (PHE) or natural disasters, can also create
circumstances in which States need to respond to urgent concerns around
access to care by implementing an SDP during the rating period. While
we recognize that from time to time there may be a circumstance that
necessitates a late preprint submission, we have found that some States
routinely submit SDP preprints at the very end of the rating period
with implementation dates retroactive to the start of the rating
period. We have provided repeated technical assistance to these States,
and we published additional guidance in 2021 \57\ to reiterate our
expectation that States submit SDP preprints before the start of a
rating period. This guidance also made clear that CMS would not accept
SDP preprints for rating periods that are closed; however, we have not
been able to correct the situation with some States.
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\57\ https://www.medicaid.gov/Federal-Policy-Guidance/Downloads/smd21001.pdf.
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To make our processes more responsive to States' needs while
ensuring that reviews linked to SDP approvals are not unnecessarily
delayed, we propose a new Sec. 438.6(c)(2)(viii)(A) through (C) to set
the deadline for submission of SDP preprints that require written prior
approval from CMS under paragraph (c)(2)(i) (redesignated from Sec.
438.6(c)(2)(ii)). In Sec. 438.6(c)(2)(viii)(A), we propose to require
that all SDPs that require written prior approval from CMS must be
submitted to CMS no later than 90 days in advance of the end of the
rating period to which the SDP applies. This requirement applies if the
payment arrangement for which the State is seeking written prior
approval begins at least 90 days in advance of the end of the rating
period. We strongly encourage all States to submit SDPs in advance of
the start of the rating period to ensure CMS has adequate time to
process the State's submissions and is able to support the State in
incorporating these payments into their Medicaid managed care contracts
and rate development. We are proposing to use a deadline of no later
than 90 days prior to the end of the applicable rating period because
we believe this minimum timeframe balances the need for State
flexibility to address unforeseen changes that occur after the managed
care plan contracts and rates have been developed with the need to
ensure timely processing of managed care contracts and capitation
rates. When a State fails to submit all required documentation for any
SDP arrangement that requires written prior approval 90 days prior to
the end of the rating period to which the SDP applies, the SDP would
not be eligible for written prior approval; therefore, the State would
not be able to include the SDP in its Medicaid managed care contracts
and rate certifications for that rating period.
In Sec. 438.6(c)(2)(viii)(B), we propose to address the use of
shorter-term SDPs in response to infrequent events, such as PHEs and
natural disasters, by permitting States to submit all required
documentation before the end of the rating period for SDP proposals
that would start less than 90 days before the end of the rating period.
We believe this flexibility would be appropriate to allow States to
effectively use SDPs during the final quarter of the rating period to
address urgent situations that affect access to and quality of care for
Medicaid managed care enrollees.
There are SDPs, such as VBP and delivery system reform, that can be
approved under Sec. 438.6(c)(3) for up to three rating periods. For
these, we propose in Sec. 438.6(c)(2)(viii)(C) that the same
timeframes described in Sec. 438.6(c)(2)(viii)(A) and (B) apply to the
first rating period of the SDP.
To illustrate these timeframes, we are using an SDP eligible for
annual approval that a State is seeking to include in their CY 2025
rating period. For example, under the current regulations, CMS would
strongly recommend that a State seeking approval of an SDP for the
calendar year (CY) 2025 rating period would ideally submit the preprint
by October 3, 2024. However, under this proposal to revised Sec.
438.6(c)(2)(viii), if the start of the SDP
[[Page 28117]]
was on or before October 2, 2025, the State must submit the preprint no
later than October 2, 2025 in order for CMS to accept it for review; if
the State submitted the preprint for review after that date, CMS could
not grant written prior approval of the preprint for the CY 2025 rating
period. The State could instead seek written prior approval for the CY
2026 rating period instead if the preprint could not be submitted for
the CY 2025 rating period by the October 2, 2025 deadline.
We considered an alternative requiring all SDPs to be submitted
prior to the start of the rating period for which the State was
requesting written prior approval. This would be a notable shift from
current practice, which requires all preprints be submitted prior to
the end of the rating period. Requiring that States submit all
preprints prior to the start of the rating period would reduce
administrative burden and better align with the prospective nature of
risk-based managed care. However, instituting such a deadline could
potentially be too rigid for States that needed to address an
unanticipated or acute concern during the rating period.
Lastly, we considered an alternative of requiring that States
submit all SDPs in advance of the start of the payment arrangement
itself. For example, a State may seek to start a payment arrangement
halfway through the rating period (for example, an SDP for payments
starting July 1, 2025 for States operating on a CY rating period).
Under this alternative approach, the State would have to submit the
preprint for prior approval before July 1, 2025 in order for it to be
considered for written prior approval. This would provide additional
flexibility for States establishing new SDPs, but would limit the
additional flexibility for that SDP to that initial rating period. If
the State wanted to renew the SDP the subsequent rating period (for
example, CY 2026), it would have to resubmit the preprint before the
start of that rating period.
As discussed in section I.B.2.p. of this proposed rule on
Applicability and Compliance dates, we are proposing that States must
comply with these new submission timeframes beginning with the first
rating period beginning on or after 2 years after the effective date of
the final rule. In the interim, we would continue our current policy of
not accepting submissions for SDPs after the rating period has ended.
We solicit public comment on our proposals and these alternatives, as
well as additional options that would also meet our goals for adopting
time limits on when an SDP can be submitted to CMS for written prior
approval.
For amendments to approved SDPs, we propose at Sec.
438.6(c)(2)(ix) to require all amendments to SDPs approved under Sec.
438.6(c)(2)(i) (redesignated from Sec. 438.6(c)(2)(ii)) to be
submitted for written prior approval as well. We also propose at Sec.
438.6(c)(2)(ix)(A) to require that all required documentation for
written prior approval of such amendments be submitted prior to the end
of the rating period to which the SDP applies in order for CMS to
consider the amendment. To illustrate this, we again provide the
following example for an SDP approved for one rating period (CY 2025).
If that SDP was approved by CMS prior to the start of the rating period
(December 31, 2024 or earlier) and it began January 1, 2025, then the
State would have to submit any amendment to the preprint for that
rating period before December 31, 2025. After December 31, 2025, CMS
would not accept any amendments to that SDP for that CY 2025 rating
period. The same would be true for an SDP that was approved for one
rating period after the start of the rating period (for example,
approval on October 1, 2025 for a CY 2025 rating period). the State
would have until December 31, 2025 to submit any amendment to the
preprint for CMS review; after December 31, 2025, CMS would not accept
any amendments to that SDP for that rating period.
We further propose Sec. 438.6(c)(2)(ix)(B) to set timelines for
the submission of amendments to SDPs approved for multiple rating
periods as provided in paragraph (c)(3). Under this proposal, Sec.
438.6(c)(2)(ix)(A) and (B) would allow an amendment window for the
proposal within the first 120 days of each of the subsequent rating
periods for which the SDP is approved after the initial rating period.
The amendment process for the first year of the multiple rating periods
would work the same way as it would for any SDP approved for one rating
period and be addressed by proposed paragraph (xi)(A). However, in
recognition that the SDP is approved for multiple rating periods, we
are proposing in Sec. 438.6(c)(2)(ix)(B) that the State would be able
to amend the approved preprint for the second (CY 2026 in our example)
and third (CY 2027 in our example) rating periods within the first 120
days of the CY 2026 rating period (for example, by May 1, 2026). The
requested amendment could not make any retroactive changes to the SDP
for the CY 2025 rating period because the CY 2025 rating period would
be closed in this example. The State would not be permitted to amend
the payment arrangement after May 1, 2026 for the CY 2026 rating
period. The State would be able to do the same for the CY 2027 rating
period as well--amend the SDP within the first 120 days of the CY 2027
rating period, but only for the CY 2027 rating period and not for the
concluded CY 2025 or CY 2026 rating periods.
As proposed, these deadlines are mandatory for written prior
approval of an SDP or any amendment of an SDP. When a State fails to
submit all required documentation for any amendments within these
specified timeframes, the SDP would not be eligible for written prior
approval. Therefore, the State would not be able to include the amended
SDP in its Medicaid managed care contracts and rate certifications for
that rating period. The State could continue to include the originally
approved SDP as documented in the preprint in its contracts for the
rating period for which the SDP was originally approved. We note that
written prior approval of an SDP does not obligate a State to implement
the SDP. If a State chose not to implement an SDP for which CMS has
granted prior approval, elimination of an SDP would not require any
prior approval, under our current regulations or this proposal. We
solicit comment on this aspect of our proposal.
We are proposing regulatory changes in Sec. Sec. 438.6(c)(5)(vi)
and 438.7(c)(6) to require the submission of related contract
requirements and rate certification documentation no later than 120
days after the start of the SDP or the date we granted written prior
approval of the SDP, whichever is later. States should submit their
rate certifications prior to the start of the rating period, and Sec.
438.7(c)(2) requires that any rate amendments \58\ comply with Federal
timely filing requirements. However, we believe given the nature of
SDPs, there should be additional timing restrictions on when revised
rate certifications that include SDPs can be provided for program
integrity purposes. We also remind States that these proposals do not
supersede other requirements regarding submission of contract and rate
certification documentation when applicable, including but not limited
to those that require prior approval or approval prior to the start of
the rating period such as requirements outlined in Sec. Sec. 438.3(a),
438.4(c)(2), and 438.6(b)(1). These proposals are discussed in later
sections: section I.B.2.k on Contract Requirements for SDPs; section
I.B.2.l on Separate Payment Terms; and section
[[Page 28118]]
I.B.2.m on SDPs included as adjustments to base rates.
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\58\ The term ``rate amendment'' is used to reference an
amendment to the initial rate certification.
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We are making these proposed regulatory changes to institute
submission timeframes to ensure efficient and proper administration of
the Medicaid program. We had also considered an alternative of
requiring that States submit all amendments to SDPs for written prior
approval within either 120 days of the start of the payment arrangement
or 120 days of CMS issuing written prior approval, whichever was later.
To illustrate this, we again provide the following example for an SDP
approved for one rating period (CY 2025). If that SDP was approved by
CMS prior to the start of the rating period (December 31, 2024 or
earlier) and it began January 1, 2025, then the State would have 120
days after the start of the payment arrangement (May 1, 2025) to submit
any amendment to the preprint for that rating period. After May 1,
2025, CMS would not accept any amendments to that SDP for that CY 2025
rating period. If, however, that SDP were approved after the start of
the rating period (for example, October 1, 2025 for a CY 2025 rating
period); the State would have 120 days from that written prior approval
(January 29, 2026) to submit any amendment to the preprint for CMS
review; after January 29, 2026, CMS would not accept any amendments to
that SDP for that rating period. Requiring that States submit any
amendments to the SDP preprint within 120 days of either the start of
the payment arrangement or the initial approval could reduce some
administrative burden by limiting the time period for amendments to
preprints. However, the time frame would be specific to each preprint,
which could present some challenges in ensuring compliance.
Additionally, it would not preclude States from submitting amendments
after the end of the rating period; in fact, it may encourage States to
submit SDP preprints toward the end of the rating period to preserve
the ability to amend the preprint after the end of the rating period.
CMS does not believe such practices are in alignment with the
prospective nature of risk-based managed care. We solicit public
comment on our proposals and these alternatives, as well as additional
options that would also meet our goals for adopting time limits on when
amendments to SDPs can be submitted to CMS for written prior approval.
For discussion on the proposed applicability dates for the
proposals outlined in this section, see section I.B.2.p. of this
proposed rule.
We solicit public comments on these proposals.
f. Standard for Total Payment Rates for Each SDP, Establishment of
Payment Rate Limitations for Certain SDPs, and Expenditure Limit for
All SDPs (Sec. 438.6(c)(2)(ii)(I), 438.6(c)(2)(iii))
Standard for Total Payment Rates for Each SDP. Section
1903(m)(2)(A)(iii) of the Act requires contracts between States and
managed care plans that provide for payments under a risk-based
contract for services and associated administrative costs to be
actuarially sound. Under section 1902(a)(4) of the Act, CMS also has
authority to establish methods of administration for Medicaid that are
necessary for the proper and efficient operation of the State plan.
Further, actuarially sound capitation rates are projected to provide
for all reasonable, appropriate, and attainable costs that are required
under the terms of the contract and for the operation of the managed
care plan for the time period and the population covered under the
terms of the contract. In risk-based managed care, managed care plans
have the responsibility to manage the financial risk of the contract,
and one of the primary tools plans use is negotiating payment rates
with providers. Absent Federal statutory requirements or specific State
contractual restrictions, the specific payment rates and conditions for
payment between risk-bearing managed care plans and their network
providers are subject to negotiations between the plans and providers,
as well as overall private market conditions. As long as plans are
meeting the requirements for ensuring access to care and network
adequacy, States typically provide managed care plans latitude to
develop a network of providers to ensure appropriate access to covered
services under the contract for their enrollees and fulfill all of
their contractual obligations while managing the financial risk.
As noted earlier, both the volume of SDP preprints being submitted
by States for approval and the total dollars flowing through SDPs have
grown steadily and quickly since Sec. 438.6(c) was promulgated in the
2016 final rule. MACPAC reported that CMS approved SDP arrangements in
37 States, with spending exceeding more than $25 billion.\59\ Our
internal analysis of all SDPs approved from when Sec. 438.6(c) was
issued in the 2016 final rule through March 2022, provides that the
total spending approved for each SDP for the most recent rating period
for States is nearly $48 billion \60\ with at least half of that
spending being dollars that States are requiring be paid in addition to
negotiated rates.\61\ This $48 billion figure is an estimate of annual
spending. As SDP spending continues to increase, we believe it is
appropriate to apply additional regulatory requirements with respect to
the totality of provider payment rates under SDPs to ensure proper
fiscal and programmatic oversight in Medicaid managed care programs,
and we are proposing several related regulatory changes as well as
exploring other potential payment rate and expenditure limits.
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\59\ Medicaid and CHIP Payment and Access Commission, ``Report
to Congress on Medicaid and CHIP,'' June 2022, available at https://www.macpac.gov/wp-content/uploads/2022/06/MACPAC_June2022-WEB-Full-Booklet_FINAL-508-1.pdf.
\60\ This data point is an estimate and reflective of the most
recent approval for all unique payment arrangements that have been
approved through March 31, 2022 under CMS' standard review process.
Rating periods differ by State; some States operating their managed
care programs on a calendar year basis while others operate on a
State fiscal year basis, which most commonly is July to June. The
most recent rating period for which the SDP was approved as of March
2022 also varies based on the review process reflective of States
submitting proposals later than recommended (close to or at the end
of the rating period), delays in State responses to questions, and/
or reviews taking longer due to complicated policy concerns (for
example, financing).
\61\ As part of the revised preprint form, States are asked to
identify if the payment arrangement requires plans to pay an amount
in addition to negotiated rates vs. limiting or replacing negotiated
rates. Approximately half of the total dollars identified for the
SDP actions included were identified by States for payment
arrangements that required plans to pay an amount in addition to the
rates negotiated between the plan and provider(s) rates.
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As noted in the 2016 final rule, section 1903(m)(2)(A)(iii) of the
Act requires that contracts between States and Medicaid managed care
organizations for coverage of benefits use prepaid payments to the
entity that are actuarially sound. By regulation based on section
1902(a)(4) of the Act, CMS extended the requirement for actuarially
sound capitation rates to PIHPs and PAHPs. The regulations addressing
actuarially sound capitation rates are at Sec. Sec. 438.4 through
438.7.
Currently Sec. 438.6(c)(2) specifies that SDPs must be developed
in accordance with Sec. 438.4, the standards specified in Sec. 438.5
and generally accepted actuarial principles and practices. Under the
definition in Sec. 438.4, actuarially sound capitation rates are
``projected to provide for all reasonable, appropriate, and attainable
costs that are required under the terms of the contract and for the
operation of the MCO, PIHP, or PAHP for the time period and the
population covered under the terms of the contract . . .'' Consistent
with this
[[Page 28119]]
definition in Sec. 438.4, we noted in the State Medicaid Director
Letter #21-001 published on January 8, 2021 that CMS requires States to
demonstrate that SDPs result in provider payment rates that are
reasonable, appropriate, and attainable as part of the preprint review
process. We are proposing here to codify this standard regarding the
provider payment rates for each SDP more clearly in the regulation. As
part of the proposed revisions in Sec. 438.6(c)(2)(ii) to specify the
standards that each SDP must meet, we are proposing a new standard at
Sec. 438.6(c)(2)(ii)(I) to codify our current policy that each SDP
ensure that the total payment rate for each service, and each provider
class included in the SDP must be reasonable, appropriate and
attainable and, upon request from CMS, the State must provide
documentation demonstrating the total payment rate for each service and
provider class. We propose in Sec. 438.6(a) to define ``total payment
rate'' as the aggregate for each managed care program of: (1) the
average payment rate paid by all MCOs, PIHPs, or PAHPs to all providers
included in the specified provider class for each service identified in
the SDP; (2) the effect of the SDP on the average rate paid to
providers included in the specified provider class for the same service
for which the State is seeking written prior approval; (3) the effect
of any and all other SDPs on the average rate paid to providers
included in the specified provider class for the same service for which
the State is seeking written prior approval; and (4) the effect of any
and all allowable pass-through payments, as defined in Sec. 438.6(a),
paid to any and all providers in the provider class specified in the
SDP for which the State is seeking written prior approval on the
average rate paid to providers in the specified provider class. We note
that while the total payment rate described above is collected for each
SDP, the information provided for each SDP must account for the effects
of all payments from the managed care plan (for example, other SDPs or
pass-through payments) to any providers included in the provider class
specified by the State for the same rating period. We assess if the
total payment level across all SDPs in a managed care program is
reasonable, appropriate and attainable.
We note that, currently, Sec. 438.6(c)(1)(iii)(A) describes an SDP
that sets a minimum fee schedule using Medicaid State plan approved
rates for a particular service. As proposed in section I.B.2.c, Sec.
438.6(c)(1)(iii)(B) would describe an SDP that sets a minimum fee
schedule using 100 percent of the total published Medicare payment rate
that was in effect no more than 3 years prior to the start of the
applicable rating period for a particular service. An SDP that sets a
minimum fee schedule using Medicaid State plan approved rates for a
particular service does not currently require prior written approval by
CMS per Sec. 438.6(c)(2)(ii), and we are proposing in Sec.
438.6(c)(2)(i) to not require prior approval for an SDP that sets a
minimum fee schedule using 100 percent of the total published Medicare
payment rate. We also believe that both of these specific payment rates
would be (and therefore meet the requirement that) reasonable,
appropriate and attainable because CMS has reviewed and determined
these payment rates to be appropriate under the applicable statute and
implementing regulations for Medicaid and Medicare respectively.
However, for other SDP arrangements, additional analysis and
consideration is necessary to ensure that the payment rates directed by
the State meet the standard of reasonable, appropriate and attainable.
The proposed standard at Sec. 438.6(c)(2)(ii)(I) also includes a
requirement that upon request from CMS, the State must provide
documentation demonstrating the total payment rate for each service and
provider class. While we are not proposing to require States to provide
documentation in a specified format to demonstrate that the total
payment rate is reasonable, appropriate and attainable for all services
(see next section for documentation requirements for some SDPs), we
intend to continue requesting information from all States for all SDPs
documenting the different components of the total payment rate as
described earlier in section I.B.2.f. of this proposed rule using a
standardized measure (for example, Medicaid State plan approved rates
or Medicare) for each service and each class included in the SDP. We
formalized this process in the revised preprint form \62\ published in
January 2021, and described it in the accompanying SMDL. We will
continue to review and monitor all payment rate information submitted
by States for all SDPs as part of our oversight activities and to
ensure managed care payments are reasonable, appropriate and
attainable. Based on our ongoing monitoring of payment rates, we may
issue guidance further detailing documentation requirements and a
specified format to demonstrate that the total payment rate is
reasonable, appropriate and attainable for all services.
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\62\ https://www.medicaid.gov/medicaid/managed-care/downloads/sdp-4386c-preprint-template.pdf.
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We solicit comments on our proposed changes.
Establishment of Payment Rate Limitations for Certain SDPs. As
noted, a number of other entities, including MACPAC \63\ and GAO,\64\
have released reports focused on SDPs. Both noted concerns about the
growth of SDPs and lack of a regulatory payment ceiling. Our proposed
standard at Sec. 438.6(c)(2)(ii)(I) would codify our current practice
of determining whether the total payment rate is reasonable,
appropriate, and attainable for each SDP. However, neither in our
guidance nor in our proposed regulatory requirement at Sec.
438.6(c)(2)(ii)(I) have we defined the terms ``reasonable, appropriate
and attainable'' as they are used for SDPs. To address this, we are
proposing several regulatory standards to establish when the total
payment rates for certain SDPs are reasonable, appropriate and
attainable. We are proposing to adopt at Sec. 438.6(c)(2)(iii) both
specific standards and the documentation requirements necessary for
ensuring compliance with the specific standards for the types of SDPs
described in paragraphs (c)(1)(i),(ii), and (iii)(C) through (E) where
the SDP is for one or more of the following types of services:
inpatient hospital services, outpatient hospital services, nursing
facility services, and qualified practitioner services at an academic
medical center.
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\63\ https://www.macpac.gov/publication/june-2022-report-to-congress-on-medicaid-and-chip/June 2022 Report to Congress on
Medicaid and CHIP, Chapter 2.
\64\ U.S. Government Accountability Office, ``Medicaid: State
Directed Payments in Managed Care,'' June 28, 2022, available at
https://www.gao.gov/assets/gao-22-105731.pdf.
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To explain and provide context for proposed new paragraph
(c)(2)(iii), we discuss the historical use of the average commercial
rate (ACR) benchmark for SDPs, the proposed payment limit for inpatient
hospital services, outpatient hospital services, qualified practitioner
services at academic medical centers and nursing facility services
(including proposed definitions for these types of services) and some
alternatives we are also considering, the proposed requirement for
States to demonstrate the ACR, and the proposed requirements for States
to demonstrate compliance with the ACR and total payment rate
comparison requirement. We have included further sub-headers to help
guide the reader through this section.
[[Page 28120]]
1. Historical Use of the Average Commercial Rate Benchmark for SDPs
In late 2017, we received an SDP preprint to raise inpatient
hospital payment rates broadly that would result in a total payment
rate that exceeded 100 percent of Medicare rates in that State, but the
payments would remain below the ACR for that service and provider class
in that State. We had concerns about whether the payment rates were
still reasonable, appropriate, and attainable for purposes of CMS
approval of the SDP as being consistent with the existing regulatory
requirement that all SDPs must be developed in accordance with Sec.
438.4, the standards specified in Sec. 438.5, and generally accepted
actuarial principles and practices. We realized that approving an SDP
that exceeded 100 percent of Medicare rates would be precedent-setting
for CMS. We explored using an internal total payment rate benchmark
that could be applied uniformly across all SDPs to evaluate preprints
for approval and to ensure that payment rates projected to be paid to
providers under the SDP(s) remained reasonable, appropriate, and
attainable.
Medicare is a significant payer in the health insurance market, and
Medicare reimbursement is a standardized benchmark used in the
industry. Medicare reimbursement is also a benchmark used in Medicaid
FFS, including the Upper Payment Limits (UPLs) that apply to classes of
institutional providers, such as hospitals, nursing facilities, and
intermediate care facilities for individuals with intellectual
disabilities (ICFs/IID), that are based on Medicare payment rates. The
UPLs apply an overall payment ceiling based on how much Medicare would
have paid in total as a mechanism for determining economy and
efficiency of payment for State plan services while allowing for
facility-specific payments.\65\ Generally for inpatient and outpatient
services, these UPL requirements apply to three classes of facilities
based on ownership status: State-owned, non-State government-owned, and
private. Hospitals within a class can be paid different amounts and
facility-specific total payment rates can vary, sometimes widely, so
long as in the aggregate, the total amount that Medicaid paid across
the class is no more than what Medicare would have paid.
---------------------------------------------------------------------------
\65\ The Upper Payment Limit regulations for FFS Medicaid are
Sec. Sec. 447.272 (inpatient hospital services), 447.321
(outpatient hospital services) and 447.325 (other inpatient and
outpatient facility services).
---------------------------------------------------------------------------
When considering the Medicaid FFS UPL methodologies, we had some
concerns that applying the same standards for the total payment rate
under SDPs to three classes based on ownership status, would not be
appropriate for implementing the SDP requirements. In some States, SDPs
have become a method to meet their quality and access goals in Medicaid
managed care.
Currently, Sec. 438.6(c)(2)(ii)(B) provides States with broader
flexibility than what is required for FFS UPLs in defining the provider
class for which States can implement SDPs. This flexibility has proven
important for States to target their efforts to achieve their stated
policy goals tied to their managed care quality strategy. For example,
CMS has approved SDPs where States proposed and implemented SDPs that
applied to provider classes defined by criteria such as participation
in State health information systems. In other SDPs, the eligible
provider class was established by participation in learning
collaboratives which were focused on health equity or social
determinants of health. In both cases, the provider class under the SDP
was developed irrespective of the facility's ownership status. These
provider classes can be significantly wider or narrower than the
provider class definitions used for Medicaid UPL demonstrations in
Medicaid FFS. Therefore, the provider classes in some approved SDPs did
not align with the classes used in Medicaid FFS UPL demonstrations,
which are only based on ownership or operation status (that is, State
government-owned or operated, Non-State government-owned or operated,
and privately-owned and operated facilities) and include all payments
made to all facilities that fit in those ownership-defined classes. Not
all providers providing a particular service in Medicaid managed care
programs must be included in an SDP. Under Sec. 438.6(c)(2)(ii)(B),
States are required to direct expenditures equally, using the same
terms of performance, for a class of providers furnishing services
under the contract; however, they are not required to direct
expenditures equally using the same terms of performance for all
providers providing services under the contract.
Without alignment across provider classes, CMS could have faced
challenges in applying a similar standard of the Medicaid FFS UPL to
each provider class that the State specified in the SDP irrespective of
how each provider class that the State specified in the SDP compared to
the ownership-defined classes used in the Medicaid FFS UPL. Given the
diversity in provider classes States have proposed and implemented
under SDPs approved by CMS at the time (and subsequently), combined
with the fact that not all providers of a service under the contract
are necessarily subject to the SDP, CMS had concerns that applying the
Medicaid FFS UPL to each provider class under the SDP could have
resulted in situations in managed care where provider payments under
SDPs would not align with Medicaid FFS policy. In some instances,
payments to particular facilities could potentially be significantly
higher than allowed in Medicaid FFS, and in others, facility-specific
payments could potentially be significantly lower than allowed in
Medicaid FFS.
We note that States have been approved to make Medicaid FFS
supplemental payments up to the ACR for qualified practitioners
affiliated with and furnishing services (for example, physicians under
the physician services benefit) in academic medical centers, physician
practices, and safety net hospitals.\66\ CMS had previously approved
SDPs that resulted in total payment rates up to the ACR for the same
providers that States had approved State plan authority to make
supplemental payments up to the ACR in Medicaid FFS. Additionally,
while CMS does not review the provider payment rate assumptions for all
services underlying Medicaid managed care rate development, we had
recently approved Medicaid managed care contracts in one State where
plans are paid capitation rates developed assuming the use of
commercial rates
[[Page 28121]]
paid to providers for all services covered in the contract.
---------------------------------------------------------------------------
\66\ CMS has approved Medicaid State plan amendments authorizing
such targeted Medicaid supplemental payment methodologies for
qualified practitioner services up to the average commercial rate
under 1902(a)(30)(A) of the Act. Additional information on this and
other payment demonstrations is published on Medicaid.gov at https://www.medicaid.gov/medicaid/financial-management/payment-limit-demonstrations/. Instructions specific to qualified
practitioner services ACR are further described in the following
instructions: https://www.medicaid.gov/medicaid/downloads/upl-
instructions-qualified-practitioner-services-replacement-
new.pdf#:~:text=CMS%20has%20approved%20SPAs%20that%20use%20the%20foll
owing,payments%20or%20an%20alternate%20fee%20schedule%20is%20used.
As practitioner payments are not subject to Medicaid UPL
requirements under 42 CFR part 447 subparts C and F, the ACR is a
mechanism by which CMS can review Medicaid practitioner supplemental
payments compared to average commercial market rates where private
insurance companies have an interest in setting reasonable,
competitive rates in a manner that may give assurance that such
rates are economic and efficient, consistent with section
1902(a)(30)(A) of the Act.
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For these reasons, in 2018, CMS ultimately interpreted the current
Sec. 438.6(c)(2)(i) (which we propose to re-designate as Sec.
438.6(c)(2)(ii)(I) and (J) along with revisions to better reflect our
interpretation) to allow total payment rates in an SDP up to the ACR.
The statutory and regulatory requirements for the UPL in Medicaid FFS
do not apply to risk-based managed care plans; therefore, permitting
States to direct MCOs, PIHPs, PAHPs to make payments higher than the
UPL does not violate any Medicaid managed care statutory or regulatory
requirements. We adopted ACR as the standard benchmark for all SDPs.
this standard benchmark for all SDPs applied ACR more broadly (that is,
across more services and provider types) than allowed under Medicaid
FFS, due to the Medicare payment-based UPLs applicable in FFS. Our
rationale in 2018 for doing so was that using the ACR allowed States
more discretion than the Medicaid FFS UPL because it allows States to
ensure that Medicaid managed care enrollees have access to care that is
comparable to access for the broader general public. Also, we believed
using the ACR presented the least disruption for States as they were
transitioning existing, and often long-standing, pass-through payments
\67\ into SDPs, while at the same time providing a ceiling for SDPs to
protect against the potential of SDPs threatening States' ability to
comply with our interpretation of current Sec. 438.6(c)(2)(i) that
total provider payment rates resulting from SDPs be reasonable,
appropriate and attainable. Finally, using the ACR provided some parity
with Medicaid FFS payment policy for payments for qualified
practitioners affiliated with and furnishing services at academic
medical centers, physician practices, and safety net hospitals where
CMS has approved rates up to the ACR.\68\
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\67\ Pass-through payments are defined in Sec. 438.6(a) as,
``any amount required by the State to be added to the contracted
payment rates, and considered in calculating the actuarially sound
capitation rate between the MCO, PIHP, or PAHP and hospitals,
physicians, or nursing facilities that is not for a specific service
or benefit provided to a specific enrollee covered under the
contract, a provider payment methodology permitted under Sec.
438.6(c), a sub-capitated payment arrangement for a specific set of
services and enrollees covered under the contract; GME payments; or
FQHC or RHC wrap around payments.''
\68\ CMS has approved Medicaid State plan amendments authorizing
such targeted Medicaid supplemental payment methodologies for
qualified practitioner services up to the average commercial rate
under 1902(a)(30)(A) of the Act. Additional information on this and
other payment demonstrations is published on Medicaid.gov at .
Instructions specific to qualified practitioner services ACR are
further described in the following instructions: https://
www.medicaid.gov/medicaid/downloads/upl-instructions-qualified-
practitioner-services-replacement-
new.pdf#:~:text=CMS%20has%20approved%20SPAs%20that%20use%20the%20foll
owing,payments%20or%20an%20alternate%20fee%20schedule%20is%20used.
As practitioner payments are not subject to Medicaid UPL
requirements under 42 CFR part 447 subparts C and F, the ACR is a
mechanism by which CMS can review Medicaid practitioner supplemental
payments compared to average commercial market rates where private
insurance companies have an interest in setting reasonable,
competitive rates in a manner that may give assurance that such
rates are economic and efficient, consistent with section
1902(a)(30)(A) of the Act.
---------------------------------------------------------------------------
Therefore, since 2018, we have used the ACR as a benchmark for
total payment rates for all SDP reviews. Under this policy, States have
had to document the total payment rate specific to each service type
included in the SDP and specific to each provider class identified. For
example, if an SDP provides a uniform increase for inpatient and
outpatient hospital services with two provider classes (rural hospitals
and non-rural hospitals), the State would be required to provide an
analysis of the total payment rate (average base rate paid by plans,
the effect of the SDP, the effect of any other approved SDP(s), and the
effect of any permissible pass-through payments) using a standardized
measure (for example, Medicaid State plan approved rates or Medicare)
for each service and each class included in the SDP. In the example
above, the State would be required to demonstrate the total payment
rates for inpatient services for rural hospitals, inpatient services
for non-rural hospitals, outpatient services for rural hospitals and
outpatient services for non-rural hospitals separately. We formalized
this process in the revised preprint form \69\ published in January
2021, and described it in the accompanying SMDL. While CMS has
collected this information for each SDP submitted for written prior
approval, we historically requested the impact not only of the SDP
under review, but any other payments made by the managed care plan (for
example, other SDPs or pass-through payments) to any providers included
in the provider class specified by the State for the same rating
period.
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\69\ https://www.medicaid.gov/medicaid/managed-care/downloads/sdp-4386c-preprint-template.pdf.
---------------------------------------------------------------------------
When a State has not demonstrated that the total payment rate for
each service(s) and provider class(es) included in each SDP arrangement
is at or below either the Medicare or Medicaid FFS rate (when Medicare
does not cover the service), CMS has requested documentation from the
State to demonstrate that the total payment rates that exceed the
Medicare or the Medicaid FFS rate do not exceed the ACR for the service
and provider class. CMS has worked with States to collect documentation
on the total payment rate, which has evolved over time. CMS has not
knowingly approved an SDP where the total payment rate, inclusive of
all payments made by the plan to any providers included in the provider
class for the same rating period, was projected to exceed the ACR.
2. Proposed Payment Rate Limit for Inpatient Hospital Services,
Outpatient Hospital Services, Qualified Practitioner Services at
Academic Medical Centers, and Nursing Facility Services
While CMS has not knowingly approved an SDP that includes payment
rates that are projected to exceed the ACR, States are increasingly
submitting preprints that would push total payment rates up to the ACR.
Therefore, we propose to move away from the use of an internal
benchmark to a regulatory limit on the projected total payment rate,
using the ACR for inpatient hospital services, outpatient hospital
services, qualified practitioner services at an academic medical
center, and nursing facility services. We are also considering other
potential options for this limit on total payment rate for these four
services.
CMS believes that using the ACR as a limit is likely appropriate as
it is generally consistent with the need for managed care plans to
compete with commercial plans for providers to participate in their
networks to furnish comparable access to care for inpatient hospital
services, outpatient hospital services, qualified practitioner services
at an academic medical center and nursing facility services.
While Medicaid is a substantial payer for these services, it is not
the most common payer for inpatient hospital, outpatient hospital and
qualified practitioner services at an academic medical center. Looking
at the National Health Expenditures data for 2020, private health
insurance pays for 32 percent of hospital expenditures, followed by
Medicare (25 percent) and Medicaid (17 percent). There is a similar
breakdown for physician and clinical expenditures--private health
insurance pays for 37 percent of physician and clinical expenditures,
followed by Medicare (24 percent) and Medicaid (11 percent).\70\ For
these three services, commercial payers typically pay the
[[Page 28122]]
highest rates, followed by Medicare, followed by
Medicaid.71 72 73 74
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\70\ https://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/NationalHealthExpendData.
\71\ Congressional Budget Office, ``The Prices That Commercial
Health Insurers and Medicare Pay for Hospitals' and Physicians'
Services,'' January 2022, available at https://www.cbo.gov/system/files/2022-01/57422-medical-prices.pdf.
\72\ E. Lopez, T. Neumann, ``How Much More Than Medicare Do
Private Insurers Pay? A Review of the Literature,'' Kaiser Family
Foundation, April 15, 2022, available at https://www.kff.org/medicare/issue-brief/how-much-more-than-medicare-do-private-insurers-pay-a-review-of-the-literature/.
\73\ Medicaid and CHIP Payment and Access Commission, ``Medicaid
Hospital Payment: A Comparison across States and to Medicare,''
April 2017, available at https://www.macpac.gov/wp-content/uploads/2017/04/Medicaid-Hospital-Payment-A-Comparison-across-States-and-to-Medicare.pdf.
\74\ C. Mann, A. Striar, ``How Differences in Medicaid,
Medicare, and Commercial Health Insurance Payment Rates Impact
Access, Health Equity, and Cost,'' The Commonwealth Fund, August 17,
2022, available at https://www.commonwealthfund.org/blog/2022/how-differences-medicaid-medicare-and-commercial-health-insurance-payment-rates-impact.
---------------------------------------------------------------------------
Based on both CMS' experience with SDPs for inpatient hospital
services, outpatient hospital services and qualified practitioner
services at an academic medical center as well as data from the
National Health Expenditure survey and other external studies examining
payment rates across the Medicaid, Medicare and commercial markets, we
believe that for these three services, the ACR payment rate limit would
likely be reasonable, appropriate and attainable while allowing States
the flexibility to further State policy objectives through
implementation of SDPs.
We also believe that this proposed ACR payment rate limit aligns
with the SDP actions submitted to CMS. Based on our internal data
collected from our review of SDPs, the most common services for which
States seek to raise total payment rates up to the ACR are qualified
practitioner services at academic medical centers, inpatient hospital
services, and outpatient hospital services. Looking at approvals since
2017 through March 2022, we have approved 145 preprint actions that
were expected to yield SDPs equal to the ACR: 33 percent of these
payments are for professional services at academic medical centers; 18
percent of these payments are for inpatient hospital services; 17
percent of these payments are for outpatient hospital services; 2
percent are for nursing facilities. Altogether, this means that at
least two thirds of the SDP submissions intended to raise total payment
rates up to the ACR were for these four provider classes. While States
are pursuing SDPs for other types of services, very few States are
pursuing SDPs that increase total payment rates up to the ACR for those
other categories or types of covered services.
While there have not been as many SDP submissions to bring nursing
facilities up to a total payment rate near the ACR, there have been a
few that have resulted in notable payment increases to nursing
facilities. In the same internal analysis referenced above, 2 percent
of the preprints approved that were expected to yield SDPs equal to the
ACR were for nursing facilities. There have also been concerns raised
as part of published audit findings about a particular nursing facility
SDP.\75\ Therefore, we propose to include these four services--
inpatient hospital services, outpatient hospital services, qualified
practitioner services at an academic medical center, and nursing
facility services--in Sec. 438.6(c)(2)(iii) and limit the projected
total payment rate for each of these four services to ACR for any SDP
arrangements described in paragraphs (c)(1)(i) through (iii), excluding
(c)(1)(iii)(A) and (B), that are for any of these four services. States
directing MCO, PIHP or PAHP expenditures in such a manner that results
in a total payment rate above the ACR for any of these four types of
services would not be approvable under our proposal. Such arrangements
would violate the standard proposed in Sec. 438.6(c)(2)(ii)(I) that
total payment rates be reasonable, appropriate and attainable and the
standard proposed in Sec. 438.6(c)(2)(iii) setting specific payment
level limits for certain types of SDPs. We note that while the total
payment rate is collected for each SDP, the information provided for
each SDP must account for the effects of all payments from the managed
care plan (for example, other SDPs or pass-through payments) to any
providers included in the provider class specified by the State for the
same rating period. The proposed total payment limit would apply across
all SDPs in a managed care program; States would not be able to for
example, create multiple SDPs that applied, in part or in whole, to the
same provider classes and be projected to exceed the ACR. These
proposals are based on our authority to interpret and implement section
1903(m)(2)(A)(iii) of the Act, which requires contracts between States
and MCOs to provide payment under a risk-based contract for services
and associated administrative costs that are actuarially sound and in
order to apply these requirements to PIHPs and PAHPs as well as MCOs,
on our authority under section 1902(a)(4) of the Act to establish
methods of administration for Medicaid that are necessary for the
proper and efficient operation of the State plan.
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\75\ U.S. Department of Health and Human Services Office of the
Inspector General, ``Aspects of Texas' Quality Incentive Payment
Program Raise Questions About Its Ability To Promote Economy and
Efficiency in the Medicaid Program,'' A-06-18-07001, December 21,
2020, available at https://oig.hhs.gov/oas/reports/region6/61807001.asp.
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For some services where Medicaid is the most common or only payer
(such as HCBS,\76\ mental health services,\77\ substance use disorder
services,\78\ and obstetrics and gynecology services,79 80)
interested parties have raised concerns about access to care more
specifically. For example, one State recently shared data from its
internal analysis of the landscape of behavioral health reimbursement
in the State that showed Medicaid managed care reimbursement for
behavioral health services is higher than commercial reimbursement.
Further, a study \81\ authorized through Oregon's Legislature outlined
several disparities in behavioral health payment, including a concern
that within the commercial market, behavioral health providers often
receive higher payment rates when furnishing services to out-of-network
patients, potentially reducing incentives for these providers to join
Medicaid managed care or commercial health plan networks. Instituting a
limit on SDP payment amounts that is tied to the ACR, particularly when
access concerns have also been raised in the commercial markets too,
may have a deleterious effect on access to care for Medicaid managed
care enrollees.
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\76\ The National Health Expenditures data for 2020 who that
Medicaid is the primary payer for other health, residential and
personal care expenditures, paying for 58 percent of such
expenditures where private insurance only paid for 7 percent of such
services. For home health care expenditures, Medicare paid for 34
percent of such services, followed by Medicaid at 32 percent
followed by private insurance (13 percent). https://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/NationalHealthExpendData.
\77\ https://www.medicaid.gov/medicaid/benefits/behavioral-health-services/.
\78\ https://www.kff.org/medicaid/issue-brief/medicaids-role-in-financing-behavioral-health-services-for-low-income-individuals/.
\79\ https://www.acog.org/advocacy/policy-priorities/medicaid.
\80\ https://www.kff.org/womens-health-policy/issue-brief/medicaid-coverage-for-women/.
\81\ J. Zhu, et al., ``Behavioral Health Workforce Report to the
Oregon Health Authority and State Legislature,'' February 1, 2022,
available at https://www.oregon.gov/oha/ERD/SiteAssets/Pages/Government-Relations/Behavioral%20Health%20Workforce%20Wage%20Study%20Report-Final%20020122.pdf.
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We acknowledge that some States have had difficulty with providing
payment rate analyses demonstrating that the total payment rate is
below ACR, including for services other than
[[Page 28123]]
inpatient hospital services, outpatient hospital services, nursing
facility services, or qualified practitioner services at academic
medical centers. For example, based on our experience, some States have
found it difficult to obtain data on commercial rates paid for HCBS.
States have noted that this is due to the fact that commercial markets
do not generally offer HCBS, making the availability of commercial
rates for such services scarce or nonexistent. This same concern has
been raised for other services, such as behavioral health and substance
use disorder services, among others, where Medicaid is the most common
payer and commercial markets do not typically provide similar levels of
coverage.
Therefore, we are not proposing at this time to establish in Sec.
438.6(c)(2)(iii) payment rate ceilings for each SDP for services other
than inpatient hospital services, outpatient hospital services, nursing
facility services, or qualified practitioner services at academic
medical centers that States include in SDPs. While SDPs for all other
services will still need to meet the proposed standard at Sec.
438.6(c)(2)(ii)(I) that the total payment rate for each SDP (meaning
the payment rate to providers) is reasonable, appropriate and
attainable, at this time we believe further research is needed before
codifying a specific payment rate limit for these services to ensure
that such limits do not result in inappropriately reducing payment
rates and negatively affecting access to care. We will continue to
review and monitor all payment rate information submitted by States for
all SDPs as part of our oversight activities and to ensure managed care
payments are reasonable, appropriate and attainable. Depending on our
future experience, we may revisit this issue as necessary.
For clarity and consistency in applying these proposed new payment
limits, we propose to define several terms in Sec. 438.6(a), including
a definition for ``inpatient hospital services'' that would be the same
as specified at 42 CFR 440.10, ``outpatient hospital services'' that
would be the same as specified in Sec. 440.20(a) and ``nursing
facility services'' that would be the same as specified at Sec.
440.40(a). Relying on existing regulatory definitions will prevent
confusion and provide consistency across Medicaid delivery systems.
We also propose definitions in Sec. 438.6(a) for both ``academic
medical center'' and ``qualified practitioner services at an academic
medical center'' to clearly articulate which SDP arrangements would be
limited based on the proposed payment rate. We propose to define
``academic medical center'' as a facility that includes a health
professional school with an affiliated teaching hospital. We propose to
define ``qualified practitioner services at an academic medical
center'' as professional services provided by physicians and non-
physician practitioners affiliated with or employed by an academic
medical center.
At this time, we are not proposing to establish a payment rate
ceiling for qualified practitioners that are not affiliated with or
employed by an academic medical center. We have not seen a comparable
volume or size of SDP preprints for provider types not affiliated with
hospitals or academic medical centers, and we believe establishing a
payment ceiling would likely be burdensome on States and could inhibit
States from pursuing SDPs for providers such as primary care physicians
and mental health providers and we seek comment on this issue.
Depending on our future experience, we may revisit this policy choice
in the future but until then, qualified practitioner services furnished
at other locations or settings will be subject to the general standard
we currently use that is proposed to be codified at Sec.
438.6(c)(2)(ii)(I) that total payment rates for each service and
provider class included in the SDP must be reasonable, appropriate and
attainable.
We believe that establishing a total payment rate limit of the ACR
for these four services appropriately balances the need for additional
fiscal guardrails while providing States flexibility in pursuing
provider payment initiatives and delivery system reform efforts that
further advance access to care and enhance quality of care in Medicaid
managed care. In our view, utilizing the ACR in a managed care delivery
system is appropriate and acknowledges the market dynamics at play to
ensure that managed care plans can build provider networks that are
comparable to the provider networks in commercial health insurance and
ensure access to care for managed care enrollees. However, we recognize
that formally codifying a payment rate limit of ACR for these four
service types may raise some questions. First, codifying a payment rate
limit of ACR for these four service types may incent States and
interested parties to implement additional payment arrangements that
raise total payment rates up to the ACR for other reasons beyond
advancing access to care and enhancing quality of care in Medicaid
managed care. The majority of SDPs that increase total payment rates up
to the average commercial rate are primarily funded by either provider
taxes, IGTs, or a combination of these two sources of the non-Federal
share. These SDPs represent some of the largest SDPs in terms of total
dollars that are required to be paid in addition to base managed care
rates. We are concerned about incentivizing States to raise total
payment rates up to the ACR based on the source of the non-Federal
share, rather than based on furthering goals and objectives outlined in
the State's managed care quality strategy. To mitigate this concern,
which is shared not only by CMS but oversight bodies and interested
parties such as MACPAC,\82\ we are proposing additional regulatory
changes related to financing the non-Federal share; see section
I.B.2.g. of this proposed rule.
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\82\ MACPAC's report noted, ``The largest directed payment
arrangements are typically targeted to hospitals and financed by
them. Of the 35 directed payment arrangements projected to increase
payments to providers by more than $100 million a year, 30 were
targeted to hospital systems and at least 27 were financed by
provider taxes or IGTs. During our interviews, interested parties
noted that the amount of available IGTs or provider taxes often
determined the total amount of spending for these types of
arrangements. Once this available pool of funding was determined,
States then worked backward to calculate the percentage increase in
provider rates. Medicaid and CHIP Payment and Access Commission,
``Oversight of Managed Care Directed Payments,'' June 2022,
available at https://www.macpac.gov/wp-content/uploads/2022/06/Chapter-2-Oversight-of-Managed-Care-Directed-Payments-1.pdf.
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In light of these concerns, we are considering alternatives to the
ACR as a total payment rate limit for inpatient hospital services,
outpatient hospital services, nursing facility services, and qualified
practitioner services at an academic medical center for each SDP. we
are considering including in the final rule establishing the total
payment rate limit at the Medicare rate; this is a standardized
benchmark used in the industry, and is often a standard utilized in
Medicaid FFS under upper payment limit (UPL) demonstrations in 42 CFR
part 447. The Medicare rate is also not based on proprietary commercial
payment data, and the payment data could be verified and audited more
easily than the ACR. If we did include in the final rule a total
payment rate limit at the Medicare rate, this may limit the growth in
payment rates more than limiting the total payment rate to the ACR. We
are also considering, and soliciting feedback on, establishing a total
payment rate limit for all services, not limited to just these four
services, for all SDP arrangements described in Sec. 438.6(c)(1)(i),
(ii), and (iii)(C) through (E) at the Medicare rate in the final rule.
We invite public comments on these alternatives.
[[Page 28124]]
We do have some concerns about whether Medicare is an appropriate
payment rate limit for managed care payments given the concerns and
limitations we noted earlier in the ``Historical Use of the Average
Commercial Rate Benchmark for SDPs'' section of this proposed rule,
such as provider class limitations. Additionally, Medicare payment
rates are developed for a population that differs from the Medicaid
population. For example, Medicaid covers substantially more pregnant
women and children than Medicare. Although Medicaid FFS UPLs are
calculated as a reasonable estimate of what Medicare would pay for
Medicaid services and account for population differences across the
programs, it can be a challenging exercise to do so accurately.
Therefore, we seek public comment to further evaluate if Medicare would
be a reasonable limit for the total provider rate for the four types of
services delivered through managed care that we propose, all services,
and/or additional types of services. We note that beneficiaries
enrolled in a managed care plan are often more aligned with individuals
in commercial health insurance (such as, adults and kids), whereas the
FFS population is generally more aligned with the Medicare population
(older adults and individuals with complex health care needs). To
acknowledge the challenges in calculating the differences between the
Medicaid and Medicare programs, we are also considering, and soliciting
feedback on, whether the total payment rate limit for each SDP for
these four services should be set at some level between Medicare and
the ACR, or a Medicare equivalent of the ACR in the final rule. We
invite public comments on these alternatives.
In considering these potential alternatives, we are also
considering whether robust quality goals and objectives should be a
factor in setting a total payment rate limit for each SDP for these
four types of services. Specifically, we are also considering including
in the final rule a provision permitting a total payment rate limit for
any SDP arrangements described in paragraphs (c)(1)(i) and (ii) that
are for any of these four services, at the ACR, while limiting the
total payment rate for any SDP arrangements described in Sec.
438.6(c)(1)(iii)(C) through (E), at the Medicare rate. As we noted
earlier, CMS believes that establishing a total payment rate limit of
the ACR for these four services provides States flexibility in pursuing
provider payment initiatives and delivery system reform efforts that
further advance access to care and enhance quality of care in Medicaid
managed care. Under this alternative policy we are considering
including in the final rule, there would be an additional fiscal
guardrail compared to our proposal by limiting the total payment rate
for these four services to ACR for value-based initiatives only and
further limiting the total payment rate for these four services to the
Medicare rate for fee schedule arrangements (for example, uniform
increases, minimum or maximum fee schedules). This alternative
acknowledges the importance of robust quality outcomes and innovative
payment models and could incentivize States to consider quality-based
payment models that can better improve health outcomes for Medicaid
managed care enrollees. We invite public comments on whether this
potential alternative should be included in the final rule.
For each of these alternatives, we acknowledge that some States
currently have SDPs that have total payment rates up to the ACR.
Therefore, these alternative proposals could be more restrictive, and
States could need to reduce funding from current levels, which could
have a negative impact on access to care and other health equity
initiatives. we also seek public comment on whether or not CMS should
consider a transition period in order to mitigate any disruption to
provider payment levels if we adopt one of the alternatives for a total
payment rate limit on SDP expenditures in the final rule.
We seek public comment on our proposal to establish a payment rate
limit for SDP arrangements at the ACR for inpatient hospital services,
outpatient hospital services, qualified practitioner services at an
academic medical center and nursing facility services. Additionally, we
solicit public comment on the alternatives we are considering to
establish a payment rate limit at the Medicare rate, a level between
Medicare and the ACR, or a Medicare equivalent of the ACR for these
four service types. We also solicit public comment on whether the final
rule should include a provision establishing a total payment rate limit
for any SDP arrangements described in paragraphs (c)(1)(i) and (ii)
that are for any of these four services, at the ACR, while limiting the
total payment rate for any SDP arrangements described in paragraph
Sec. 438.6(c)(1)(iii)(C) through (E), at the Medicare rate.
3. Average Commercial Rate Demonstration Requirements
In order to ensure compliance with the provision currently proposed
that the total payment rate for SDPs that require written prior
approval from CMS for inpatient hospital services, outpatient hospital
services, qualified practitioner services at an academic medical
centers and nursing facility services do not exceed the ACR for the
applicable services subject to the SDP, CMS will need certain
information and documentation from the State. Therefore, we propose in
Sec. 438.6(c)(2)(iii) that States provide two pieces of documentation:
(1) an ACR demonstration; and (2) a total payment rate comparison to
the ACR. We propose the timing for these submissions in Sec.
438.6(c)(2)(iii)(C). The ACR demonstration would be submitted with the
initial preprint submission (new, renewal, or amendment) following the
applicability date of this section and then updated at least every 3
years, so long as the State continues to include the SDP in one or more
managed care contracts. The total payment rate comparison to the ACR
would be submitted with the preprint as part of the request for
approval of each SDP and updated with each subsequent preprint
submission (each amendment and renewal).
At Sec. 438.6(c)(2)(iii)(A), we propose to specify the
requirements for demonstration of the ACR if a State seeks written
prior approval for an SDP that includes inpatient hospital services,
outpatient hospital services, qualified practitioner services at an
academic medical center or nursing facility services. This
demonstration must use payment data that: (1) is specific to the State;
(2) is no older than the 3 most recent and complete years prior to the
start of the rating period of the initial request following the
applicability date of this section; (3) is specific to the service(s)
addressed by the SDP; (4) includes the total reimbursement by the third
party payer and any patient liability, such as cost sharing and
deductibles; (5) excludes payments to FQHCs, RHCs and any non-
commercial payers such as Medicare; and (6) excludes any payment data
for services or codes that the applicable Medicaid managed care plans
do not cover under the contracts with the State that will include the
SDP. We consider Qualified Health Plans (QHPs) operating in the ACA
Marketplace to be commercial payers for purposes of this proposed
provision, and therefore, payment data from QHPs should be included
when available.
[[Page 28125]]
At proposed Sec. 438.6(c)(2)(iii)(A)(1), we would require States
to use payment data specific to the State for the analysis, as opposed
to regional or national analyses, to provide more accurate information
for assessment. Given the wide variation in payment for the same
service from State to State, regional or national analyses could be
misleading, particularly when determining the impact on capitation
rates that are State specific. Additionally, each State's Medicaid
program offers different benefits and has different availability of
providers. We currently request payment rate analyses for SDPs to be
done at a State level for this reason and believe it would be important
and appropriate to continue to do so.
At proposed Sec. 438.6(c)(2)(iii)(A)(2), we would require States
to use data that is no older than the 3 most recent and complete years
prior to the start of the rating period of the initial request
following the applicability date of this section. This would ensure
that the data is reflective of the current managed care payments and
market trends. It also aligns with rate development standards outlined
in Sec. 438.5. For example, for the ACR demonstration for an SDP
seeking written prior approval for inpatient hospital services,
outpatient hospital services, qualified practitioner services at an
academic medical center or nursing facility services for a CY 2025
rating period, the data used must be from calendar year 2021 and later.
We used a calendar year for illustrative purpose only; States must use
their rating period timeframe for their analysis.
We propose at Sec. 438.6(c)(2)(iii)(A)(3) to require States to use
data that is specific to the service type(s) included in the SDP; this
would be a change from current operational practice. In provider
payment rate analyses for SDPs currently, States are required to
compare the total payment rate for each service and provider class to
the corresponding service and provider class specific ACR. For example,
States requiring their managed care plans to implement SDPs for
inpatient hospital services for three classes of providers--rural
hospitals, urban hospitals, and other hospitals--would have to produce
payment rate analyses specific to inpatient hospital services in rural
hospitals, inpatient hospital services in urban hospitals, and
inpatient hospital services in other hospitals separately. Under our
current operational practice, if the total payment rate for any of
these three provider classes exceeds Medicare, CMS requests the State
provide documentation demonstrating that the total payment rate does
not exceed the ACR specific to both that service and that provider
class. As noted later in this same section, we are proposing in Sec.
438.6(c)(2)(iii)(B), to continue to require States to produce the total
payment rate comparison to the ACR at a service and provider class
level. However, our proposal to codify a requirement for an ACR
demonstration includes changes to our approach to determining the ACR
and would require States to submit the ACR demonstration, irrespective
of if the total payment rate were at or below the Medicare rate or
State plan rate for all preprints seeking written prior approval for
the four services.
During our reviews of SDP preprints since the 2016 final rule, it
has become clear that requiring an ACR analysis that is specific both
to the service and provider class can have deleterious effects when
States want to target Medicaid resources to those providers serving
higher volumes of Medicaid beneficiaries. For example, we have often
heard from States that rural hospitals commonly earn a larger share of
their revenue from the Medicaid program than they do from commercial
payers. There is also evidence that rural hospitals tend to be less
profitable than urban hospitals and at a greater risk of closure.\83\
These hospitals often serve a critical role in providing access to
services for Medicaid beneficiaries living in rural areas where
alternatives to care are very limited or non-existent. If States want
to target funding to increase reimbursement for hospital services to
rural hospitals, limiting the ceiling for such payments to the ACR for
rural hospitals only would result in a lower ceiling than if the State
were to broaden the category to include hospitals with a higher
commercial payer mix (for example, payment data for hospital services
provided at a specialty cardiac hospital, which typically can negotiate
a higher rate with commercial plans). However, in doing so, the
existing regulatory requirement for SDPs at Sec. 438.6(c)(2)(ii)(B)
requires that the providers in a provider class be treated the same--
meaning they get the same uniform increase. This has resulted in some
cases States not being able to use Medicaid funds to target hospitals
that provide critical services to the Medicaid population, but instead
must use some of those Medicaid funds to provide increases to hospitals
that serve a lower share of Medicaid beneficiaries.
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\83\ MACPAC Issue Brief, ``Medicaid and Rural Health.''
Published April 2021 https://www.macpac.gov/wp-content/uploads/2021/04/Medicaid-and-Rural-Health.pdf.
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In another example to demonstrate the potential effects of
requiring an ACR analysis that is specific to both the service and
provider class level, a State could seek to implement an SDP that would
provide different increases for different classes of hospitals (for
example, rural and urban public hospitals would receive a higher
percentage increase than teaching hospitals and short-term acute care
hospitals). The SDP preprint could provide for separate additional
increases for hospitals serving a higher percentage of the Medicaid
population and certain specialty services and capabilities. However, if
the average base rate that the State's Medicaid managed care plans paid
was already above the ACR paid for services to one of the classes (for
example, rural hospitals), the State could not apply the same increases
to this class as it would the other classes, even if the average base
rate paid for the one class was below the ACR when calculated across
all hospitals. In this example, the State would be left with the option
of either eliminating the one class (for example, rural hospitals) from
the payment arrangement or withdrawing the entire SDP proposed preprint
even if the State still had significant concerns about access to care
as it related to the one class (for example, rural hospitals). The
focus on the ACR for the service at the provider class level has the
potential to disadvantage providers with less market power, such as
rural hospitals or safety net hospitals, which typically receive larger
portions of their payments from Medicaid than from commercial payers.
These providers typically are not able to negotiate rates with
commercial payers on par with providers with more market power.
To provide States the flexibility they need to design SDPs to
direct resources as they deem necessary to meet their programmatic
goals, we propose to require an ACR demonstration using payment data
specific to the service type (that is, by the specific type of
service). This would allow States to provide an ACR analysis at just
the service level instead of at the service and provider class level.
For example, States could establish a tiered fee schedule or series of
uniform increases, directing a higher payment rate to facilities that
provide a higher share of services to Medicaid enrollees than to the
payment rate to facilities that serve a lower share of services to
Medicaid enrollees. States would still have a limit of the ACR, but
allowing this to be measured at the service level and not at
[[Page 28126]]
the service and provider class level would provide States flexibility
to target funds to those providers that serve more Medicaid
beneficiaries. Based on our experience, facilities that serve a higher
share of Medicaid enrollees, such as rural hospitals and safety net
hospitals, tend to have less market power to negotiate higher rates
with commercial plans. Allowing States to direct plans to pay providers
using a tiered payment rate structure based on different criteria, such
as the hospital's payer mix, without limiting the total payment rate to
the ACR specific to each tier (which would be considered a separate
provider class), but rather at the broader service level would provide
States with tools to further the goal of parity with commercial
payments, which may have a positive impact on access to care and the
quality of care delivered. We would still permit States to elect to
provide a demonstration of the ACR at both the service and provider
class level or just at the service level if the State chooses to
provide the more detailed and extensive analysis, but this level of
analysis would no longer be required. We remind States that the
statutory requirements in sections 1902(a)(2), 1903(a), 1903(w), and
1905(b) of the Act concerning the non-Federal share contribution and
financing requirements, including those implemented in 42 CFR part 433,
subpart B concerning health care-related taxes, bona fide provider
related donations, and IGTs, apply to all Medicaid expenditures
regardless of delivery system (fee-for-service or managed care).
At Sec. 438.6(c)(2)(iii)(B), we propose to specify the
requirements for the comparison of the total payment rate for the
services included in the SDP to the ACR for those services if a State
seeks written prior approval for an SDP that includes inpatient
hospital services, outpatient hospital services, qualified practitioner
services at an academic medical center or nursing facility services.
Under this proposal, the comparison must: (1) be specific to each
managed care program that the SDP applies to; (2) be specific to each
provider class to which the SDP applies; (3) be projected for the
rating period for which written prior approval is sought; (4) use
payment data that is specific to each service included in the SDP; and
(5) include a description of each of the components of the total
payment rate as defined in Sec. 438.6(a) as a percentage of the
average commercial rate, demonstrated pursuant to Sec.
438.6(c)(2)(iii)(A), for each of the four categories of services (that
is, inpatient hospital services, outpatient hospital services, nursing
facility services or qualified practitioner services at an academic
medical center) included in the SDP submitted to CMS for review and
approval.
The proposed comparison of the total payment rate to the ACR would
align with current practice with one exception. We are proposing to
codify that the total payment rate comparison would be specific to each
Medicaid managed care program to which the SDP under review would
apply. Evaluating payment at the managed care program level would be
consistent with the payment analysis described in section I.B.1.d. of
this proposed rule. The total payment rate comparison proposed at Sec.
438.6(c)(iii)(B) would be a more detailed analysis than is currently
requested from States for SDP reviews. Under our proposal, these more
detailed total payment rate comparisons would also have to be updated
and submitted with each initial preprint, amendment and renewal per
proposed Sec. 438.6(c)(2)(iii)(C). In addition, we are proposing that
the total payment rate comparison to ACR must be specific to both the
service and the provider class; this is current practice today but
differs from our proposal for the ACR demonstration, which is proposed
to be service specific only.
We have proposed a set of standards and practices States must
follow in conducting their ACR analysis. However, we are not proposing
to require that States use a specific source of data for the ACR
analysis. Further, at this time, we are not proposing to require States
to use a specific template or format for the ACR analysis. In our
experience working with States on conducting the analysis of the ACR,
the availability of data differs by State and service. States are
familiar with the process used for conducting a code-level analysis of
the ACR for the qualified practitioner services at academic medical
centers for Medicaid FFS.\84\ Some States have continued to use this
same process for documenting the ACR for SDPs as well, particularly
when there is a limited number of providers from which to collect such
data (for example, academic medical centers). However, code-level data
analysis to determine the ACR has proven more challenging for other
services, particularly when that service is provided by large numbers
of providers. For example, the number of hospitals furnishing inpatient
services in a given State can be hundreds of providers.
---------------------------------------------------------------------------
\84\ https://www.medicaid.gov/medicaid/financial-management/payment-limit-demonstrations/.
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Data for inpatient and outpatient hospital service payment rates
tend to be more readily available in both the Medicare and commercial
markets. States with SDPs for hospital services have provided analyses
using hospital cost reports and all-payer claims databases. Others have
relied on actuaries and outside consultants, which may have access to
private commercial databases, to produce an ACR analysis. At times,
States have purchased access to private commercial databases to conduct
these analyses. We believe each of these approaches, provided the data
used for the analyses meet the proposed requirements in Sec.
438.6(c)(2)(iii), would be acceptable to meet our proposed
requirements.
4. Average Commercial Rate Demonstration and Total Payment Rate
Comparison Compliance
We propose at Sec. 438.6(c)(2)(iii)(C) to require States to submit
the ACR demonstration and the total payment rate comparison for review
as part of the documentation necessary for written prior approval for
payment arrangements, initial submissions or renewals, starting with
the first rating period beginning on or after the effective date of
this rule. The total payment rate comparison will need to be updated
with each subsequent preprint amendment and renewal.
In recognition of the additional State resources required to
conduct an ACR analysis, we propose to require that States update the
ACR demonstration once every 3 years as long as the State continues to
seek to include the SDP in the MCO, PIHP, or PAHP contract. This time
period aligns with existing policy for ACR demonstrations for qualified
practitioners in Medicaid FFS programs; specifically, those that
demonstrate payment at the Medicare equivalent of the ACR.
For discussion on the proposed applicability dates for the
proposals outlined in this section, see section I.B.2.p. of this
proposed rule.
We solicit public comments on our proposals.
Expenditure Limit for SDPs. The increasing use by States of SDPs
has been cited as a key area of oversight risk for CMS. Several
oversight bodies, including MACPAC, OIG, and GAO, have authored reports
focused on CMS oversight of SDPs.85 86 87 Both GAO and
[[Page 28127]]
MACPAC have noted concerns about the growth of SDPs in terms of
spending as well as fiscal oversight. Additionally, as States' use of
SDPs in managed care programs continues to grow, some interested
parties have raised concerns that the risk-based nature of capitation
rates for managed care plans has diminished. Medicaid managed care
plans generally have the responsibility under risk-based contracts to
negotiate with its providers to set payment rates, except when a State
believes the use of an SDP is a necessary tool to support the State's
Medicaid program goals and objectives. In a risk contract, as defined
in Sec. 438.2, a managed care plan assumes risk for the cost of the
services covered under the contract and incurs loss if the cost of
furnishing the services exceeds the payments under the contract.
States' use of SDPs and the portion of total costs for each managed
care program varies widely and, in some cases, are a substantial
portion of total program costs on an aggregate, rate cell, or category
of service basis in a given managed care program or by managed care
plan. For example, in one State, one SDP accounts for nine percent of
the total projected capitation rates in a given managed care program,
and as much as 43 percent of the capitation rates by rate cell for SFY
2023. In another State, SDPs accounted for over 50 percent of the
projected Medicaid managed care hospital benefit component of the
capitation rates in CY 2022. In a third State, the amount of SDP
payments as a percentage of the capitation rates are between 12.5
percent and 40.3 percent by managed care plan and rate cell for SFY
2022. Some interested parties have raised concerns that such
percentages are not reasonable in rate setting, and that States are
potentially using SDP arrangements to circumvent Medicaid FFS UPLs by
explicitly shifting costs from Medicaid FFS to managed care contracts.
---------------------------------------------------------------------------
\85\ Medicaid and CHIP Payment and Access Commission,
``Oversight of Managed Care Directed Payments,'' June 2022,
available at https://www.macpac.gov/wp-content/uploads/2022/06/Chapter-2-Oversight-of-Managed-Care-Directed-Payments-1.pdf.
\86\ U.S. Department of Health and Human Services Office of the
Inspector General, ``Aspects of Texas' Quality Incentive Payment
Program Raise Questions About Its Ability To Promote Economy and
Efficiency in the Medicaid Program,'' A-06-18-07001, December 21,
2020, available at https://oig.hhs.gov/oas/reports/region6/61807001.asp.
\87\ U.S. Government Accountability Office, ``Medicaid: State
Directed Payments in Managed Care,'' June 28, 2022, available at
https://www.gao.gov/assets/gao-22-105731.pdf.
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CMS agrees with some of these concerns; and therefore, we are
considering, and invite comment on, potentially imposing a limit on the
amount of SDP expenditures in the final rule based on comments
received. Imposing such a limit could help to address and improve
program and fiscal protections to address the oversight risks
identified by oversight bodies, ensure that risk-based contracts are
used as intended, and that managed care plans that are ``at risk''
truly have the ability to manage how their revenue is used to cover all
reasonable, appropriate, and attainable costs under the terms of the
contract. Such an approach could have potential negative impacts on
access to care that would need to be balanced with the need for
improved program and fiscal integrity. We seek public comment on
whether we should adopt a limit on SDP expenditures in the final rule.
To minimize burden on States, a limit on SDP expenditures could be
structured similarly to the proposed 5 percent limit for ILOS
expenditures, based on the ILOS cost percentage, proposed in Sec.
438.16(c)(1) (see section I.B.4.b. of this proposed rule). However, we
question whether the five percent limit proposed for ILOSs would be a
reasonable limit for SDPs given the expansive nature of and associated
services impacted by SDPs. Rather, we believe 10 to 25 percent of total
costs could be more realistic for limiting SDP expenditures. Like with
the ILOS cost percentage, CMS would not approve the related managed
care contracts if the limit on SDP expenditures were exceeded. We seek
public comment on both the overall approach of using a percent of total
costs as well as on the appropriateness of 10 to 25 percent or what a
reasonable percentage limit for SDP expenditures could be. We believe a
limit on SDP expenditures could be structured in the following ways and
invite comment on them as well as if the SDP expenditures limit should
be imposed on a rate cell basis instead to inform our deliberative
process.
One way to impose a limit on total SDP expenditures could be as a
portion of the total costs for each Medicaid managed care program.
Under such an approach, States would be required to produce the same
type of calculation for the final State directed payment cost
percentage (see section I.B.2.j. of this proposed rule) except that for
the numerator, States would be required to account for all SDPs
applicable to that managed care program instead of just one SDP.
Otherwise, the numerator and denominator would be calculated in the
same manner as described for the final State directed payment cost
percentage.
A second way to impose a limit on total SDP expenditures could be
as a portion of the total costs for each Medicaid managed care program,
but only focus on the costs related to inpatient hospital services,
outpatient hospital services, nursing facility services, and qualified
practitioner services at academic medical centers. Under this second
approach, States would be required to produce the same type of
calculation for the final State directed payment cost percentage (see
section I.B.2.j. of this proposed rule) except the numerator would
include all SDPs for inpatient hospital services, outpatient hospital
services, nursing facility services and qualified practitioner services
at an academic medical center applicable to that managed care program
instead of just one SDP. Similarly, the denominator would only include
the portion of total Medicaid managed care payments made from the State
to the plan related to these four service types.
If we finalize a limit on SDP expenditures, States would need to
submit documentation to CMS to demonstrate compliance. We believe that
requiring this documentation be submitted with one of these existing
submission requirements rather than submitting separately would
increase program efficiencies and reduce administrative burden. We are
considering, and invite comment on, whether documentation to comply
with a limit on the amount of SDP expenditures should be submitted with
the associated managed care plan contract that includes the SDP
contractual arrangement, the associated rate certification, or the SDP
preprint.
We seek comment on these alternatives, including perspectives on
how well the alternatives address the concerns we have identified and
potential consequences of using overall expenditure limits for SDPs.
g. Financing (Sec. 438.6(c)(2)(ii)(G) and (H))
From our experience in working with States, it has become clear
that SDPs provide an important tool for States in furthering the goals
and objectives of their Medicaid programs within a managed care
environment. In finalizing the standards and limits for SDPs and pass-
through payments in the 2016 and 2017 final rules, we intended to
ensure that the funding that was included in Medicaid managed care rate
development was done so appropriately and in alignment with Federal
statutory requirements applicable to the Medicaid program. This
includes Federal requirements for the source(s) of the non-Federal
share of SDPs.
Background on Medicaid Non-Federal Share Financing. Medicaid
expenditures are jointly funded by the Federal and State governments.
Section 1903(a)(1) of the Act provides for
[[Page 28128]]
Federal payments to States of the Federal share of authorized Medicaid
expenditures. The foundation of Federal-State shared responsibility for
the Medicaid program is that the State must participate in the
financial burdens and risks of the program, which provides the State
with an interest in operating and monitoring its Medicaid program in
the best interest of beneficiaries (see section 1902(a)(19) of the Act)
and in a manner that results in receiving the best value for taxpayers
for the funds expended. Sections 1902(a)(2), 1903(a), and 1905(b) of
the Act require States to share in the cost of medical assistance and
in the cost of administering the Medicaid program. FFP is not available
for expenditures for services and activities that are not medical
assistance authorized under a Medicaid authority or allowable State
administrative activities. Additionally, FFP is not available to States
for expenditures that do not conform to approved State plans, waiver,
demonstration projects, or contracts, as applicable.
Section 1902(a)(2) of the Act and its implementing regulation in 42
CFR part 433, subpart B require States to share in the cost of medical
assistance expenditures and permit other units of State or local
government to contribute to the financing of the non-Federal share of
medical assistance expenditures. These provisions are intended to
safeguard the Federal-State partnership, irrespective of the Medicaid
delivery system or authority (for example, FFS or managed care delivery
system, and State plan, waiver, or demonstration authority), by
ensuring that States are meaningfully engaged in identifying,
assessing, mitigating, and sharing in the risks and responsibilities
inherent in operating a program as complex and economically significant
as Medicaid, and that States are accordingly motivated to administer
their programs economically and efficiently (see, for example, section
1902(a)(4) of the Act).
There are several types of permissible means for financing the non-
Federal share of Medicaid expenditures, including, but not limited to:
(1) State general funds, typically derived from tax revenue
appropriated directly to the Medicaid agency; (2) revenue derived from
health care-related taxes when consistent with Federal statutory
requirements at section 1903(w) of the Act and implementing regulations
at 42 CFR part 433, subpart B; (3) provider-related donations to the
State which must be ``bona fide'' in accordance with section 1903(w) of
the Act and implementing regulations at 42 CFR part 433, subpart B;
\88\ and (4) intergovernmental transfers (IGTs) from units of State or
local government that contribute funding for the non-Federal share of
Medicaid expenditures by transferring their own funds to and for the
unrestricted use of the Medicaid agency.\89\ Regardless of the source
or sources of financing used, the State must meet the requirements at
section 1902(a)(2) of the Act and Sec. 433.53 that obligate the State
to fund at least 40 percent of the non-Federal share of total Medicaid
expenditures (both medical assistance and administrative expenditures)
with State funds.
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\88\ ``Bona fide'' provider-related donations are truly
voluntary and not part of a hold harmless arrangement that
effectively repays the donation to the provider (or to providers
furnishing the same class of items and services). As specified in
Sec. 433.54, a bona fide provider-related donation is made to the
State or a unit of local government and has no direct or indirect
relationship to Medicaid payments made to the provider, any related
entity providing health care items or services, or other providers
furnishing the same class of items or services as the provider or
entity. This is satisfied where the donations are not returned to
the individual provider, provider class, or a related entity under a
hold harmless provision or practice. Circumstances in which a hold
harmless practice exists are specified in Sec. 433.54(c).
\89\ Certified public expenditures (CPEs) also can be a
permissible means of financing the non-Federal share of Medicaid
expenditures. CPEs are financing that comes from units of State or
local government where the units of State or local governmental
entity contributes funding of the non-Federal share for Medicaid by
certifying to the State Medicaid agency the amount of allowed
expenditures incurred for allowable Medicaid activities, including
the provision of allowable Medicaid services provided by enrolled
Medicaid providers. States infrequently use CPEs as a financing
source in a Medicaid managed care setting, as managed care plans
need to be paid prospective capitation payments and CPEs by nature
are a retrospective funding source, dependent on the amount of
expenditures the unit of State or local government certifies that it
already has made.
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Health care-related taxes and IGTs are a critical source of funding
for many States' Medicaid programs, including for supporting the non-
Federal share of many payments to safety net providers. Health care-
related taxes made up approximately 17 percent ($37 billion) of all
States' non-Federal share in 2018, the latest year for which data are
available.\90\ IGTs accounted for approximately 10 percent of all
States' non-Federal share for that year. The Medicaid statute clearly
permits certain health care-related taxes and IGTs to be used to
support the non-Federal share of Medicaid expenditures, and CMS
supports States' adoption of these non-Federal financing strategies
where consistent with applicable Federal requirements. CMS approves
hundreds of State payment proposals annually that are funded by health
care-related taxes that appear to meet statutory requirements. The
statute and regulations afford States flexibility to tailor health
care-related taxes within certain parameters to suit their provider
community, broader State tax policies, and the needs of State programs.
However, all health care-related taxes must be imposed in a manner
consistent with applicable Federal statutes and regulations, which
prohibit direct or indirect ``hold harmless'' arrangements (see section
1903(w)(4) of the Act; 42 CFR 433.68(f)).
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\90\ U.S. Government Accountability Office, ``Medicaid: CMS
Needs More Information on States' Financing and Payment Arrangements
to Improve Oversight,'' GAO-21-98, December 7, 2020, available at
https://www.gao.gov/products/gao-21-98.
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States first began to use health care-related taxes and provider-
related donations in the mid-1980s as a way to finance the non-Federal
share of Medicaid payments (Congressional Research Service, ``Medicaid
Provider Taxes,'' August 5, 2016, page 2). Providers would agree to
make a donation or would support (or not oppose) a tax on their
activities or revenues, and these mechanisms (donations or taxes) would
generate funds that could then be used to raise Medicaid payment rates
to the providers. Frequently, these programs were designed to hold
Medicaid providers ``harmless'' for the cost of their donation or tax
payment. As a result, Federal expenditures rapidly increased without
any corresponding increase in State expenditures, since the funds used
to increase provider payments came from the providers themselves and
were matched with Federal funds. In 1991, Congress passed the Medicaid
Voluntary Contribution and Provider-Specific Tax Amendments (Pub. L.
102-234, enacted December 12, 1991) to establish limits for the use of
provider-related donations and health care-related taxes to finance the
non-Federal share of Medicaid expenditures. Statutory provisions
relating to health care-related taxes and donations are in section
1903(w) of the Act.
Section 1903(w)(1)(A)(i)(II) requires that health care-related
taxes be broad-based as defined in section 1903(w)(3)(B), which
specifies that the tax must be imposed with respect to a permissible
class of health care items or services (as described in section
1903(w)(7)(A)) or with respect to providers of such items or services
and generally imposed at least with respect to all items or services in
the class furnished by all non-Federal, nonpublic providers or with
respect to all non-Federal, nonpublic providers; additionally, the tax
must be imposed uniformly in accordance with section 1903(w)(3)(C) of
the Act. However,
[[Page 28129]]
section 1903(w)(1)(A)(iii) of the Act disallows the use of revenues
from a broad-based health care related tax if there is in effect a hold
harmless arrangement described in section 1903(w)(4) of the Act with
respect to the tax. Section 1903(w)(4) of the Act specifies that, for
purposes of section 1903(w)(1)(A)(iii) of the Act, there is in effect a
hold harmless provision with respect to a broad-based health care
related tax if the Secretary determines that any of the following
applies: (A) the State or other unit of government imposing the tax
provides (directly or indirectly) for a non-Medicaid payment to
taxpayers and the amount of such payment is positively correlated
either to the amount of the tax or to the difference between the amount
of the tax and the amount of the Medicaid payment; (B) all or any
portion of the Medicaid payment to the taxpayer varies based only upon
the amount of the total tax paid; or (C) the State or other unit of
government imposing the tax provides (directly or indirectly) for any
payment, offset, or waiver that guarantees to hold taxpayers harmless
for any portion of the costs of the tax. Section 1903(w)(1)(A) of the
Act specifies that, for purposes of determining the Federal matching
funds to be paid to a State, the total amount of the State's Medicaid
expenditures must be reduced by the amount of revenue received the
State (or by a unit of local government in the State) from
impermissible health care-related taxes, including, as specified in
section 1903(w)(1)(A)(iii) of the Act, from a broad-based health care
related tax for which there is in effect a hold harmless provision
described in section 1903(w)(4) of the Act.
In response to the Medicaid Voluntary Contribution and Provider-
Specific Tax Amendments of 1991, we published the ``Medicaid Program;
Limitations on Provider-Related Donations and Health Care-Related
Taxes; Limitations on Payments to Disproportionate Share Hospitals''
interim final rule with comment period in the November 24, 1992 Federal
Register (57 FR 55118) (November 1992 interim final rule) and the
subsequent final rule published in the August 13, 1993 Federal Register
(58 FR 43156) (August 1993 final rule) establishing when States may
receive funds from provider-related donations and health care-related
taxes without a reduction in medical assistance expenditures for the
purposes of calculating FFP.
After the publication of the August 1993 final rule, we revisited
the issue of health care-related taxes and provider-related donations
in the ``Medicaid Program; Health-Care Related Taxes'' final rule (73
FR 9685) which published in the February 22, 2008 Federal Register
(February 2008 final rule). The February 2008 final rule, in part, made
explicit that certain practices would constitute a hold harmless
arrangement, in response to certain State tax programs that we believed
contained hold harmless provisions. For example, five States had
imposed a tax on nursing homes and simultaneously created programs that
awarded grants or tax credits to private pay residents of nursing
facilities that enabled these residents to pay increased charges
imposed by the facilities, which thereby recouped their own tax costs.
We believed that these payments held the taxpayers (the nursing
facilities) harmless for the cost of the tax, as the tax program repaid
the facilities indirectly, through the intermediary of the nursing
facility residents. However, in 2005, the Department of Health and
Human (HHS) Departmental Appeals Board (the Board) (Decision No. 1981)
ruled that such an arrangement did not constitute a hold harmless
arrangement under the regulations then in place (73 FR 9686-9687).
Accordingly, in discussing revisions to the hold harmless guarantee
test in Sec. 433.68(f)(3), the February 2008 final rule preamble
explained that a State can provide a direct or indirect guarantee
through a direct or indirect payment. We stated that a direct guarantee
will be found when, ``a payment is made available to a taxpayer or
party related to the taxpayer with the reasonable expectation that the
payment would result in the taxpayer being held harmless for any part
of the tax'' as a result of the payment (73 FR 9694). We noted
parenthetically that such a direct guarantee can be made by the State
through direct or indirect payments. Id. As an example of a party
related to the taxpayer, the preamble cited the example of, ``as a
nursing home resident is related to a nursing home'' (73 FR 9694). As
discussed in this preamble to the February 2008 final rule, whenever
there exists a ``reasonable expectation'' that the taxpayer will be
held harmless for the cost of the tax by direct or indirect payments
from the State, a hold harmless situation exists and the tax is
impermissible for use to support the non-Federal share of Medicaid
expenditures.
Non-Federal Share Financing and State Directed Payments. The
statutory requirements in sections 1902(a)(2), 1903(a), 1903(w), and
1905(b) of the Act concerning the non-Federal share contribution and
financing requirements, including those implemented in 42 CFR part 433,
subpart B concerning health care-related taxes, bona fide provider
related donations, and IGTs, apply to all Medicaid expenditures
regardless of delivery system (fee-for-service or managed care). We
employ various mechanisms for reviewing State methods for financing the
non-Federal share of Medicaid expenditures. This includes, but is not
limited to, reviews of fee-for-service SPAs, reviews of managed care
SDPs, quarterly financial reviews of State expenditures reported on the
Form CMS-64, focused financial management reviews, and reviews of State
health care-related tax and provider-related donation proposals and
waiver requests.
We reiterated this principle in the 2020 Medicaid managed care
rule, noting ``certain financing requirements in statute and regulation
are applicable across the Medicaid program irrespective of the delivery
system (for example, fee-for-service, managed care, and demonstration
authorities), and are similarly applicable whether a State elects to
direct payments under Sec. 438.6(c)'' (85 CFR 72765). Further, section
1903(m)(2)(A) of the Act limits FFP in prepaid capitation payments to
MCOs for coverage of a defined minimum set of benefits to cases in
which the prepaid payments are developed on an actuarially sound basis
for assuming the cost of providing the benefits at issue to Medicaid
managed care enrollees. CMS has extended this requirement, through
rulemaking under section 1902(a)(4) of the Act, to the capitation rates
paid to PIHPs and PAHPs under a risk contract as well.
As part of our review of SDP proposals, we are increasingly
encountering issues with State financing of the non-Federal share of
SDPs, including use of health care-related taxes and IGT arrangements
that may not be in compliance with the underlying Medicaid requirements
for non-Federal share financing. In January 2021, CMS released a
revised preprint form that systematically collects documentation
regarding the source(s) of the non-Federal share for each SDP and
requires States to provide additional assurances and details specific
to each financing mechanism, which has contributed to our increased
awareness of non-Federal share financing issues associated with
SDPs.\91\ Concerns around the funding of the non-Federal share for SDPs
have been
[[Page 28130]]
raised by oversight bodies,92 93 and the Department of
Health and Human Services Office of Inspector General (OIG) is
currently conducting an audit of States' use of what are often referred
to as Local Provider Participation Funds to support the non-Federal
share of Medicaid payments, for which CMS has evidence that appears to
suggest the use of hold harmless arrangements in connection with health
care-related taxes.\94\
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\91\ https://www.medicaid.gov/medicaid/managed-care/downloads/sdp-4386c-preprint-template.pdf.
\92\ See U.S. Government Accountability Office, ``Medicaid: CMS
Needs More Information on States' Financing and Payment Arrangements
to Improve Oversight,'' GAO-21-98, December 7, 2020, available at
https://www.gao.gov/products/gao-21-98.
\93\ See Medicaid and CHIP Payment and Access Commission,
``Oversight of Managed Care Directed Payments,'' June 2022,
available at https://www.macpac.gov/wp-content/uploads/2022/06/Chapter-2-Oversight-of-Managed-Care-Directed-Payments-1.pdf.
\94\ U.S. Department of Health and Human Services Office of the
Inspector General, ``States' Use of Local Provider Participation
Funds as the State Share of Medicaid Payments'', W-00-22-31557,
report expected 2023, work plan available at https://www.oig.hhs.gov/reports-and-publications/workplan/summary/wp-summary-0000626.asp.
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In recent years, we have identified instances in which States
appear to be funding the non-Federal share of Medicaid SDP payments
through health care-related tax programs that appear to involve an
impermissible hold harmless arrangement. In these arrangements, with
varying degrees of State awareness and involvement, providers appear to
have pre-arranged agreements to redistribute Medicaid payments (or
other provider funds that are replenished by Medicaid payments). These
redistribution arrangements are not described on the States' SDP
applications; if an SDP preprint stated that Medicaid payments
ultimately would be directed to a recipient without being based on the
delivery of Medicaid-covered services, we could not approve the SDP,
because section 1903(a) of the Act limits Federal financial
participation to expenditures for medical assistance and qualifying
administrative activities (otherwise stated, FFP is not available in
expenditures for payments to third parties unrelated to the provision
of covered services or conduct of allowable administrative activities).
Similarly, under 1903(w), FFP is not permissible in payments that would
otherwise be matchable as medical assistance if the State share being
matched does not comply with the conditions in section 1903(w), such as
in the case of the type of hold harmless arrangement described above.
The fact that these apparent hold harmless arrangements are not made
explicit on SDP preprints should not affect our ability to disapprove
SDPs when we cannot verify they do not employ redistribution
arrangements.
These arrangements appear designed to redirect Medicaid payments
away from the providers that furnish the greatest volume of Medicaid-
covered services toward providers that provide fewer, or even no,
Medicaid-covered services, with the effect of ensuring that taxpaying
providers are held harmless for all or a portion of their cost of the
health care-related tax. In the arrangements, a State or other unit of
government imposes a health-care related tax, then uses the tax revenue
to fund the non-Federal share of SDPs that require Medicaid managed
care plans to pay the provider taxpayers. The taxpayers appear to enter
a pre-arranged agreement to redistribute the Medicaid payments to
ensure that all taxpayers, when accounting for both their original
Medicaid payment (from the State through a managed care plan) and any
redistribution payment received from another taxpayer(s) or other
entity, receive back (and are thereby held harmless for) all or at
least a portion of their tax amount.
Providers that serve a relatively low percentage of Medicaid
patients or no Medicaid patients often do not receive enough Medicaid
payments funded by a health care-related tax to cover the provider's
cost in paying the tax. Providers in this position are unlikely to
support a State or locality establishing or continuing a health care-
related tax because the tax would have a negative financial impact on
them. Redistribution arrangements like those just described seek to
eliminate this negative financial impact or turn it into a positive
financial impact for taxpaying providers, likely leading to broader
support among the provider class of taxpayers for legislation
establishing or continuing the tax. Based on limited information we
have been able to obtain from providers participating in such
arrangements, we believe providers with relatively higher Medicaid
volume agree to redistribute some of their Medicaid payments to ensure
broad support for the tax program, which ultimately works to these
providers' advantage since the tax supports increased Medicaid payments
to them (even net of Medicaid payments that they redistribute to other
providers) compared to payment amounts for delivering Medicaid-covered
services they would receive in the absence of the tax program. These
redistribution arrangements therefore help ensure that State or local
governments are successful in enacting or continuing provider tax
programs.
The Medicaid statute in 1903(w) does not permit us to provide FFP
in expenditures under any State payment proposal that would distribute
Medicaid payments to providers based on the cost of a health care-
related tax instead of based on Medicaid services, so payment
redistribution arrangements often occur without notice to CMS (and
possibly States) and are not described as part of a State payment
proposal submitted for CMS review and approval (see, section 1903(w)(4)
of the Act). Given that we cannot knowingly approve awarding FFP under
this scenario, we believe that it would be inconsistent with the proper
and efficient operation of the Medicaid State plan to approve an SDP
when we know the payments would be funded under such an arrangement.
For example, we would not approve an SDP that would require payment
from a Medicaid managed care plan to a hospital that did not
participate in Medicaid, in any amount. Nor would we approve an SDP
that would require payment from a Medicaid managed care plan (that is,
a Medicaid payment) to a hospital with a low percentage of Medicaid
revenue based on the difference between the hospital's total cost of a
health care-related tax and other Medicaid payments received by the
hospital. As a result, the redistribution arrangements seek to achieve
what cannot be accomplished explicitly through a CMS-approved payment
methodology (that is, redirecting Medicaid funds to hold taxpayer
providers harmless for their tax cost, with a net effect of directing
Medicaid payments to providers based on criteria other than their
provision of Medicaid-covered services).
Redistribution arrangements undermine the fiscal integrity of the
Medicaid program and are inconsistent with existing statutory and
regulatory requirements prohibiting hold harmless arrangements.
Currently, Sec. 433.68(f)(3), implementing section 1903(w)(4)(C) of
the Act, provides that a hold harmless arrangement exists where a State
or other unit of government imposing a health care-related tax provides
for any direct or indirect payment, offset, or waiver such that the
provision of the payment, offset, or waiver directly or indirectly
guarantees to hold taxpayers harmless for all or any portion of the tax
amount. The February 2008 final rule on health care-related taxes
specified that hold harmless arrangements prohibited by Sec.
433.68(f)(3) exist ``[w]hen a State payment is made available to a
taxpayer or a party related to the taxpayer (for example, as a nursing
home resident is related to a nursing home), in the
[[Page 28131]]
reasonable expectation that the payment would result in the taxpayer
being held harmless for any part of the tax'' (73 FR 9694, quoting
preamble discussion from the proposed rule). Regardless of whether the
taxpayers participate voluntarily, whether the taxpayers receive the
Medicaid payments from a Medicaid managed care plan, or whether
taxpayers themselves or another entity make redistribution payments
using the very dollars received as Medicaid payments or with other
provider funds that are replenished by the Medicaid payments, the
taxpayers participating in these redistribution arrangements have a
reasonable expectation that they will be held harmless for all or a
portion of their tax amount.
We stated that the addition of the words ``or indirectly'' in the
regulation indicates that the State itself need not be involved in the
actual redistribution of Medicaid funds for the purpose of returning
tax amounts to taxpayers in order for the arrangement to qualify as a
hold harmless (73 FR 9694). We further explained in the same preamble
that we used the term ``reasonable expectation'' because ``State laws
were rarely overt in requiring that State payments be used to hold
taxpayers harmless'' (73 FR 9694). Hold harmless arrangements need not
be overtly established through State law or contracts, but can be based
upon a reasonable expectation that certain actions will take place
among participating entities to return to taxpaying providers all or
any portion of their tax amounts. The redistribution arrangements
detailed earlier constitute a hold harmless arrangement described in
section 1903(w)(4) of the Act and implementing regulations in part 433.
Such arrangements require a reduction of the State's medical assistance
expenditures as specified by section 1903(w)(1)(A)(iii) of the Act and
Sec. 433.70(b).
Approving an SDP under which the State share is funded through an
impermissible redistribution agreement would also be inconsistent with
``proper and efficient administration'' of the Medicaid program within
the meaning of section 1902(a)(4) of the Act, as it would result in
expenditures for which FFP would ultimately have to be disallowed, when
it would be more efficient to not allow such expenditures to be made in
the first place. We therefore also rely on our authority under section
1902(a)(4) of the Act to specify methods of administration that are
necessary for proper and efficient administration in support of the
authority we proposed to make explicit in Sec. 438.6 to disapprove an
SDP when we are aware the State share in the SDP would be based on an
arrangement that violates section 1903(w) of the Act. We note that in
addition to the foregoing, SDPs that are required by Medicaid managed
care contracts must be limited to payments for services that are
covered under the Medicaid managed care contract and meet the
definition of medical assistance under section 1903(a) of the Act.
Thus, to the extent the funds are not used for medical assistance, but
diverted for another purpose, matching as medical assistance would not
be permissible.
In the past, we have identified instances of impermissible
redirection or redistribution of Medicaid payments and have taken
action to enforce compliance with the statute. For example, the Board
upheld our decision to disallow a payment redirection arrangement in a
State under a FFS State plan amendment, citing section 1903(a)(1) of
the Act, among other requirements (HHS, Board Decision No. 2103, July
31, 2007). Specifically, the Board found that written agreements among
certain hospitals redirected Medicaid payments. The payments were not
retained by the hospitals to offset their Medicaid costs, as required
under the State plan. Instead, pre-arranged agreements redirected
Medicaid payments to other entities to fund non-Medicaid costs. In its
decision, the Board stated, ``Hence, they were not authorized by the
State plan or Medicaid statute[.]'' When providers redistribute their
Medicaid payments for purposes of holding taxpayers harmless or
otherwise, in effect, the State's claim for FFP in these provider
payments is not limited to the portion of the payment that the provider
actually retains as payment for furnishing Medicaid-covered services,
but also includes the portion that the provider diverts for a non-
Medicaid activity ineligible for FFP (for example, holding other
taxpayers harmless for their tax costs). This payment of FFP for non-
qualifying activities also has the effect of impermissibly inflating
the Federal matching rate that the State receives for qualifying
Medicaid expenditures above the applicable, statutorily-specified
matching rate (see, for example, sections 1903(a), 1905(b), 1905(y),
and 1905(z) of the Act).
Ensuring permissible non-Federal share sources and ensuring that
FFP is only paid to States for allowable Medicaid expenditures is
critical to protecting Medicaid's sustainability through responsible
stewardship of public funds. State use of impermissible non-Federal
share sources often artificially inflates Federal Medicaid
expenditures. Further, these arrangements reward providers based on
their ability to fund the State share, and disconnect the Medicaid
payment from Medicaid services, quality of care, health outcomes, or
other Medicaid program goals. Of critical concern, it appears that the
redistribution arrangements are specifically designed to redirect
Medicaid payments away from Medicaid providers that serve a high
percentage of Medicaid beneficiaries to providers that do not
participate in Medicaid or that have relatively lower Medicaid
utilization.
States have cited challenges with identifying and providing details
on redistribution arrangements when we have requested such information
during the review of SDPs. The current lack of transparency prevents
both CMS and States from having information necessary for reviewing
both the proposed non-Federal share financing source and the proposed
payment methodology to ensure they meet Federal requirements. Some
States have also expressed concerns with ongoing oversight activities
in which CMS is attempting to obtain information that may involve
arrangements to which only private entities are a party. We are only
interested in any business arrangements among private entities that
could result in a violation of Federal statutory and regulatory
requirements.
As noted above, we recognize that health care-related taxes can be
critical tools for financing payments that support the Medicaid safety
net, but they must be implemented in accordance with applicable
statutory and regulatory requirements. This proposed rule would ensure
that CMS and States have necessary information about any arrangements
in place that would redistribute Medicaid payments and make clear that
we have the authority to disapprove proposed SDPs if States identify
the existence of such an arrangement or do not provide required
information or ensure the attestations are made and available as
required under proposed paragraph (c)(2)(ii)(H). The proposed new
attestation requirement would help ensure appropriate transparency
regarding the use of Medicaid payments and any relationship to the non-
Federal share source(s), and aims to do so without interfering with
providers' normal business arrangements.
All Federal legal requirements for the financing of the non-Federal
share, including but not limited to, 42 CFR part 433, subpart B, apply
regardless of delivery system, although currently,
[[Page 28132]]
Sec. 438.6(c) does not explicitly state that compliance with statutory
requirements and regulations outside of part 438 related to the
financing of the non-Federal share is required for SDPs to be
approvable or that CMS may deny written prior approval for an SDP based
on a State's failure to demonstrate that the financing of the non-
Federal share is fully compliant with applicable Federal law. The
requirements applicable to health care-related taxes, bona fide
provider related donations, and IGTs also apply to the non-Federal
share of expenditures for payments under part 438. Currently, Sec.
438.6(c)(1)(ii)(E) provides that a State must demonstrate to CMS, in
writing, that an SDP does not condition provider participation in the
SDP on the provider entering into or adhering to intergovernmental
transfer agreement. We believe additional measures are necessary to
ensure compliance with applicable Federal requirements for the
source(s) of non-Federal share. We are concerned that the failure of
the current regulations to explicitly condition written prior approval
of an SDP on the State demonstrating compliance with applicable Federal
requirements for the source(s) of non-Federal share potentially
compromises our ability to disapprove an SDP where it appears the SDP
arrangement is supported by impermissible non-Federal share financing
arrangements. Given the growing number of SDPs that raise potential
financing concerns, and the growing number of SDPs generally, we
believe it is important to be explicit in the regulations governing
SDPs that the same financing requirements governing the sources of the
non-Federal share apply regardless of delivery system, and that CMS
will scrutinize the source of the non-Federal share of SDPs during the
preprint review process. We propose to revise Sec. 438.6(c)(2)(ii) to
add a new paragraph (c)(2)(ii)(G) that would explicitly require that an
SDP comply with all Federal legal requirements for the financing of the
non-Federal share, including but not limited to, 42 CFR part 433,
subpart B, as part of the CMS review process.
We also propose to revise Sec. 438.6(c)(2)(ii) to ensure
transparency regarding the use of SDPs and to ensure that the non-
Federal share of SDPs is funded with a permissible source. Under our
proposal, States would be required to ensure that each participating
provider in an SDP arrangement attests that it does not participate in
any hold harmless arrangement with respect to any health care-related
tax as specified in Sec. 433.68(f)(3) in which the State or other unit
of government imposing the tax provides for any direct or indirect
payment, offset, or waiver such that the provision of the payment,
offset, or waiver directly or indirectly guarantees to hold the
provider harmless for all or any portion of the tax amount. Such hold
harmless arrangements include those that produce a reasonable
expectation that taxpaying providers would be held harmless for all or
a portion of their cost of a health care-related tax. States would be
required to note in the preprint their compliance with this requirement
prior to our written prior approval of any contractual payment
arrangement directing how Medicaid managed care plans pay providers.
States would comply with this proposed requirement by obtaining each
provider's attestation or requiring the Medicaid managed care plan to
obtain each provider's attestation. We also propose, at Sec.
438.6(c)(2)(ii)(H) to require that the State ensure that such
attestations are available upon CMS request.
Under this proposal, CMS may deny written prior approval of an SDP
if it does not comply with any of the standards in Sec. 438.6(c)(2),
including the financing of the non-Federal share is not fully compliant
with all Federal legal requirements for the financing of the non-
Federal share and/or the State does not require an attestation from
each provider receiving a payment based on the SDP that it does not
participate in any hold harmless arrangement. As part of our proposed
restructuring of Sec. 438.6(c)(2), these provisions would apply to all
SDPs, regardless of whether written prior approval is required. We rely
on our authority in section 1902(a)(4) of the Act to require methods of
administration as are found by the Secretary to be necessary for the
proper and efficient operation of the Medicaid State Plan to propose
these requirements for ensuring that the source of the non-Federal
share of the financing for SDPs is consistent with section 1903(w) of
the Act. It is consistent with the economic and efficient operation of
the Medicaid State Plan to ensure that State expenditures are
consistent with the requirements to obtain FFP, and thereby avoid the
process of recouping FFP when provided inappropriately, which is
needlessly burdensome for States and CMS. Given that all Federal legal
requirements for the financing of the non-Federal share, including but
not limited to, 42 CFR part 433, subpart B, apply regardless of
delivery system, we also solicit public comment on whether the proposed
changes in Sec. 438.6(c)(2)(ii)(G) and (H) should be incorporated more
broadly into 42 CFR part 438.
For discussion on the proposed applicability dates for the
proposals outlined in this section, see section I.B.2.p. of this
proposed rule.
We solicit public comments on these proposals.
h. Tie to Utilization and Delivery of Services for Fee Schedule
Arrangements (Sec. 438.6(c)(2)(vii))
A fundamental requirement of SDPs is that they are payments related
to the delivery of services under the contract. In the 2016 final rule,
we stated how we believe that actuarially sound payments, which are
required under section 1903(m)(2)(A)(iii) for capitation payments to
MCOs and under part 438 regulations for capitation payments to risk-
based PIHPs and PAHPs, must be based on the provision of covered
benefits and associated administrative obligations under the managed
care contract (81 FR 27588). This requirement that SDPs be tied to the
utilization and delivery of covered benefits differentiates SDPs from
pass-through payments. We described the differences between pass-
through payments and SDPs in the 2016 final rule and in the 2017 Pass-
Through Payment Rule, where we noted, that pass-through payments are
not consistent with our regulatory standards for actuarially sound
rates because they do not tie provider payments with the provision of
services (81 FR 27587 through 27592, 82 FR 5415).
The current regulations at Sec. 438.6(c)(2)(ii)(A) require that
States demonstrate in writing that SDPs that require prior written
approval be based on the utilization and delivery of services to
Medicaid enrollees covered under the managed care plan contract. We
have interpreted this requirement to mean that SDPs must be conditioned
upon the utilization or delivery of services during the rating period
identified in the preprint for which the State is seeking written prior
approval. Requiring SDPs to be based on the utilization and delivery of
services is a fundamental and necessary requirement for ensuring the
fiscal and program integrity of SDPs, but we believe further
clarification is necessary due to the variety of payment mechanisms
that States use in their SDP arrangements. In particular, ensuring that
payments are based on the delivery of services in SDPs that are fee
schedule requirements described in Sec. 438.6(c)(1)(iii) is relatively
straightforward since fee schedules explicitly link a rate to each
[[Page 28133]]
code (for example, CPT or HCPCS), compared to SDPs that are VBP
initiatives described in Sec. 438.6(c)(1)(i) and (ii). As discussed in
further detail in the section I.B.2.i of this proposed rule, ensuring
that payments in VBP initiatives are based on the delivery of services
in ways that do not hinder States' ability to pursue VBP efforts is
more difficult because, by their nature, VBP initiatives seek to move
away from paying for volume in favor of paying for value and
performance. We propose revising Sec. 438.6(c) to address how
different types of SDPs must be based on utilization and delivery of
covered services; this section discusses these requirements for fee
schedule arrangements and section I.B.2.i. of this proposed rule
discusses the requirements for VBP initiatives.
For SDPs that are fee schedule requirements described in Sec.
438.6(c)(1)(iii), the tie to utilization and delivery of services means
that States require managed care plans to make payments when a
particular service was delivered during the rating period for which the
SDP was approved. Thus, the State could not, under our interpretation
of the requirement, require managed care plans to make payments for
services that were delivered outside of the approved rating period.
However, in working with States, we found that this was not always
understood. We therefore clarified this in SMDL #21-001,\95\ and
explained that SDPs need to be conditioned on the delivery and
utilization of services covered under the managed care plan contract
for the applicable rating period and that payment cannot be based
solely on historical utilization.
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\95\ https://www.medicaid.gov/Federal-Policy-Guidance/Downloads/smd21001.pdf.
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We propose to codify this clarification in a new Sec.
438.6(c)(2)(vii)(A) for SDPs described in Sec. 438.6(c)(1)(iii)--that
is, minimum fee schedules, maximum fee schedules, and uniform
increases. As proposed, Sec. 438.6(c)(2)(vii)(A) would require that
any and all payments made under the SDP are conditioned on the
utilization and delivery of services under the managed care plan
contract for the applicable rating period only. This would preclude
States from making any SDP payment based on historical or any other
basis that is not tied to the delivery of services to the rating period
itself.
Our proposal also addresses SDPs that require reconciliation. In
SMDL #21-001,\96\ we noted that in capitation rate development, States
can use historical data to inform the capitation rates that will be
paid to managed care plans for services under the rating period, and
this is consistent with Sec. 438.5(b)(1) and (c). However, in
accordance with current requirements in Sec. 438.6(c)(2)(ii)(A),
payment to providers for an SDP must be made based on the delivery and
utilization of covered services rendered to Medicaid beneficiaries
during the rating period documented for the approved SDP. We have
reviewed and approved SDPs, typically SDPs that establish uniform
increases of a specific dollar amount, in which States require managed
care plans to make interim payments based on historical utilization and
then after the close of the rating period, reconcile the payments to
actual utilization that occurred during the rating period approved in
the SDP. For these SDPs, States will include the SDP in the rate
certification and then once actual utilization for the current rating
year is known, CMS has also seen in some instances, States have their
actuaries submit an amendment to adjust the amount paid to plans
(whether through a separate payment term or an adjustment to base
rates) to account for this reconciliation. These amendments typically
come near to or after the close of the rating period and are most
common when the reconciliation would result in increased costs to the
plan absent the adjustment. As a result, risk is essentially removed
from the managed care plans participating in the SDP. We are concerned
with this practice as we believe tying payments in an SDP, even interim
payments, to utilization from a historical time period outside of the
rating period approved for the SDP, is inconsistent with prospective
risk-based capitation rates that are developed for the delivery of
services in the rating period. Further, rate amendments that are
submitted after the rating period concludes that adjust the capitation
rates retroactively to reflect actual utilization under the SDP goes
against the risk-based nature of managed care. To address this, we
propose a new Sec. 438.6(c)(2)(vii)(B) which would prohibit States
from requiring managed care plans to make interim payments based on
historical utilization and then to reconcile those interim payments to
utilization and delivery of services covered under the contract after
the end of the rating period for which the SDP was originally approved.
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\96\ https://www.medicaid.gov/Federal-Policy-Guidance/Downloads/smd21001.pdf.
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To illustrate our concern and need for the proposed regulatory
requirement, we share the following example for a State that has an SDP
approved to require a uniform increase to be paid for inpatient
hospital services for CY 2020. During CY 2020, the State's contracted
managed care plans pay the inpatient hospital claims at their
negotiated rates for actual utilization and report that utilization to
the State via encounter data. Concurrently, the State directs its
managed care plans, via the SDP, to make a separate uniform increase in
payment to the same inpatient hospital service providers, based on
historical CY 2019 utilization. Under this example, the increase in
January CY 2020 payment for the providers is made based on January CY
2019 data, the increase in February CY 2020 payment is based on
February CY 2019 data, and so forth. This pattern of monthly payments
continues throughout CY 2020. After the rating period ends in December
2020, and after a claims runout period that can be as long as 16
months, the State then in mid-CY 2021 or potentially early 2022,
reconciles the amount of CY 2019-based uniform increase payments to the
amount the payments should be based on CY 2020 claims. The State then
requires its managed care plans to make additional payments to, or
recoup payments from, the hospitals for under- or over-payment of the
CY 2019-based uniform increase.
In the inpatient hospital uniform increase example above, the State
may initially account for the SDP in the CY 2020 rate certification
and, after the rating period is over, the State submits an amendment to
their rate certification to revise the total dollar amount dedicated to
the SDP and the capitation rates to reflect the SDP provider payments
that were made based on actual utilization in the CY 2020 rating
period--thereby, making the managed care plans ``whole'' and removing
risk from the managed care plans participating in the SDP. We do not
find these practices consistent with the nature of risk-based managed
care.
Capitation rates must be actuarially sound as required by section
1903(m)(2)(A)(iii) of the Act \97\ and in Sec. 438.4. Specifically,
Sec. 438.4(a) requires that actuarially sound capitation rates are
projected to provide for all reasonable, appropriate, and attainable
costs that are required under the terms of the contract and for the
operation of the MCO, PIHP, or PAHP for the time period and the
population covered under the terms of the contract, and such capitation
rates are developed in
[[Page 28134]]
accordance with the requirements outlined in Sec. 438.4(b). ``Rating
Period'' is defined at Sec. 438.2 as a period of 12 months selected by
the State for which the actuarially sound capitation rates are
developed and documented in the rate certification submitted to CMS as
required by Sec. 438.7(a). We believe SDPs that make payments based on
retrospective utilization and include reconciliations to reflect actual
utilization, while eventually tying final payment to utilization and
delivery of services during the rating period approved in the SDP, are
contrary to the nature of risk-based managed care. SDPs must tie to the
utilization and delivery of services to Medicaid enrollees covered
under the contract for the rating period approved in the SDP.
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\97\ The actuarial soundness requirements apply statutorily to
MCOs under section 1903(m)(2)(A)(ii) of the Act and were extended to
PIHPs and PAHPs under our authority in section 1902(a)(4) of the Act
in the 2002 final rule.
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We have previously issued regulations and guidance in response to
payments we found to be inconsistent with the statute concerning
actuarial soundness. In the 2016 rule we noted our belief that the
statutory requirement that capitation payments to managed care plans be
actuarially sound requires that payments under the managed care
contract align with the provision of services under the contract. We
further noted that based on our review of capitation rates, we found
pass-through payments being directed to specific providers that
generally were not directly linked to the delivered services or the
outcomes of those services; thereby noting that pass-through payments
are not consistent with actuarially sound rates and do not tie provider
payments with the provision of services \98\ These concerns led CMS to
phase out the ability of States to utilize pass-through payments as
outlined in Sec. 438.6(d). We reach a similar conclusion in our review
of SDP proposals which use reconciliation of historical to actual
utilization; if States are seeking to remove risk from managed care
plans in connection with these types of SDPs, it is inconsistent with
the nature of risk-based Medicaid managed care. As further noted in the
2016 rule, ``[t]he underlying concept of managed care and actuarial
soundness is that the [S]tate is transferring the risk of providing
services to the MCO and is paying the MCO an amount that is reasonable,
appropriate, and attainable compared to the costs associated with
providing the services in a free market. Inherent in the transfer of
risk to the MCO is the concept that the MCO has both the ability and
the responsibility to utilize the funding under that contract to manage
the contractual requirements for the delivery of services.'' \99\
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\98\ 81 FR 27587 and 27588.
\99\ 81 FR 27588.
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States use retrospective reconciliations even though there are less
administratively burdensome ways to ensure payment rates for specific
services are at or above a certain level. States could accomplish this
through the establishment of a minimum fee schedule, which we propose
to define in Sec. 438.6(a) as any contract requirement where the State
requires a MCO, PIHP, or PAHP to pay no less than a certain amount for
a covered service(s). If a State's intent is to require that managed
care plans pay an additional amount per service delivered, States could
accomplish this through the establishment of a uniform increase, which
we propose to define in Sec. 438.6(a) as any contract requirement
where the State requires a MCO, PIHP, or PAHP to pay the same amount
(the same dollar or the same percentage increase) per covered
service(s) in addition to the rates the managed care plan negotiated
with providers. In addition to being less administratively burdensome,
both options would provide more clarity to providers on payment rates
and likely result in more timely payments than a retrospective
reconciliation process. Both options would also allow States' actuaries
to include the SDPs into the standard capitation rate development
process using the same utilization projections used to develop the
underlying capitation rates. States can require both minimum fee
schedules and uniform increases under current regulations.
We believe requiring managed care plans to make interim payments
based on historical utilization and then reconciling to actual
utilization instead suggests an intent by State to ensure payment of a
specific aggregate amount to certain providers or, in some cases,
removal of all risk related to these SDPs from managed care plans. We
believe prohibiting this practice and removing post-payment
reconciliation processes as we propose in Sec. 438.6(c)(2)(vii)(B)
would alleviate actuarial and oversight concerns as well as restore
program and fiscal integrity to these kinds of payment arrangements.
CMS is proposing to prohibit the use of post-payment reconciliation
processes for SDPs; specifically, that States establishing fee
schedules under Sec. 438.6(c)(1)(iii) cannot require that plans pay
providers using a post-payment reconciliation process. It is not
uncommon for States to pair SDPs requiring plans to pay providers using
a post-payment reconciliation process with a separate payment term
described later in section I.B.2.l. However, post-payment
reconciliation process and separate payment terms are not the same.
Separate payment terms are payments made to the plan in addition to the
capitation rates to account for any portion of the cost of complying
with the SDP not already accounted for in the capitation rates. In
contrast, the post-payment reconciliation process that we are proposing
to prohibit here directs how the plans pay providers. In both cases,
CMS has raised concerns about the removal of risk from the plan and
their use by some States in ways that are contrary to the risk-based
nature of Medicaid managed care. However, as discussed later, while CMS
has a strong preference that SDPs be included as adjustments to the
capitation rates since that method is most consistent with the nature
of risk-based managed care, we believe separate payment terms can be a
useful tool for States to be able to make targeted investments in
response to acute concerns around access to care. In contrast, we do
not see the same kind of benefit to the Medicaid program in allowing
States to require that plans pay providers using a post-payment
reconciliation process. We believe that there are methods for providing
sufficient guardrails around the use of separate payment terms that
lessen the risks associated with the use of separate payment terms as
we have proposed and described in section I.B.2.1. of this proposed
rule.
For discussion on the proposed applicability dates for the
proposals outlined in this section, see section I.B.2.p. of this
proposed rule.
We solicit public comments on our proposals.
i. Value-Based Payments and Delivery System Reform Initiatives (Sec.
438.6(c)(2)(vi))
We are also proposing several changes to Sec. 438.6(c) to address
how VBP initiatives, which include value-based purchasing, delivery
system reform, and performance improvement initiatives as described in
Sec. 438.6(c)(1)(i) and (ii), can be tied to delivery of services
under the Medicaid managed care contract as well as to remove barriers
that prevent States from using SDPs to implement these initiatives.
Currently Sec. 438.6(c)(2)(ii)(A) requires SDPs to be based on the
utilization and delivery of services, so SDPs that require use of VBP
initiatives must base payment to providers on utilization and delivery
of services. Further, Sec. 438.6(c)(2)(iii)(A) requires States to
demonstrate in writing that the SDP will make participation in the VBP
initiative available, using the same
[[Page 28135]]
terms of performance, to a class of providers providing services under
the contract related to the initiative. Existing regulations at Sec.
438.6(c)(1)(i) and (ii) allow States to direct Medicaid managed care
plans to implement value-based purchasing models with providers or to
participate in delivery system reform or performance improvement
initiatives; these types of SDPs require written prior approval from
CMS. These provisions were adopted as exceptions to the overall
prohibition on States directing the payment arrangements used by
Medicaid managed care plans to pay for covered services. Since the 2016
rule, States have used SDPs to strengthen their ability to use their
managed care programs to promote innovative and cost-effective methods
of delivering care to Medicaid enrollees, to incent managed care plans
to engage in State activities that promote certain performance targets,
and to identify strategies for VBP initiatives to link quality outcomes
to provider reimbursement. As the number of SDPs for VBP initiatives
continues to grow, we have found that the existing requirements at
Sec. 438.6(c)(2)(iii) can pose unnecessary barriers to implementation
of these initiatives in some cases. Revisions to Sec. 438.6(c) would
address such barriers. First, we propose to redesignate current
paragraph (c)(2)(iii) as paragraph (c)(2)(vi) with a revision to remove
the phrase ``demonstrate in writing,'' and we propose to redesignate
current paragraph (c)(2)(iii)(A) as paragraph (c)(2)(iv)(A).
In an effort to remove provisions that are barriers to
implementation of VBP initiatives, add specificity to the types of
arrangements that can be approved under Sec. 438.6(c), and to
strengthen the link between SDPs that are VBP initiatives and quality
of care, we are proposing the following changes to the requirements
that are specific to SDPs that involve VBP initiatives:
(1) Remove the existing requirements at Sec. 438.6(c)(2)(iii)(C)
that currently prohibit States from setting the amount or frequency of
the plan's expenditures.
(2) Remove the existing requirements at Sec. 438.6(c)(2)(iii)(D)
that currently prohibit States from recouping unspent funds allocated
for these SDPs.
(3) Redesignate Sec. 438.6(c)(2)(iii)(B) with revisions and
clarifications to Sec. 438.6(c)(2)(vi)(B). The provision addresses how
performance in these types of arrangements is measured for
participating providers.
(4) Adopt a new Sec. 438.6(c)(2)(vi)(C) to establish requirements
for use of population-based and condition-based payments in these types
of SDP arrangements. As discussed in section I.B.2.f of this proposed
rule, we are proposing to adopt requirements for provider payment rates
used in SDP arrangements through revisions to Sec. 438.6(c)(2)(iii).
Currently, Sec. 438.6(c)(2)(iii)(C) prohibits States from setting
the amount or frequency of expenditures in SDPs that are VBP
initiatives. In the 2015 proposed rule,\100\ we reasoned that while
capitation rates to the managed care plans would reflect an amount for
incentive payments to providers for meeting performance targets, the
plans should retain control over the amount and frequency of payments.
We believed that this approach balanced the need to have a health plan
participate in a multi-payer or community-wide initiative, while giving
the health plan a measure of control to participate as an equal
collaborator with other payers and participants. However, VBP
initiatives often include, by design, specific payment amounts at
specific times. As States began to design and implement VBP
initiatives, sometimes across delivery systems or focused on broad
population health goals, many found that allowing plans to retain such
discretion undermined the State's ability to implement meaningful
initiatives with clear, consistent operational parameters necessary to
drive provider performance improvement and achieve the goals of the
State's program. Also, because some VBP initiatives provide funding to
providers on a bases other than ``per claim,'' these payment
arrangements need to be designed and administered in a way that
encourages providers to commit to meeting performance goals while
trusting that they will receive the promised funding if they meet the
performance targets. This is especially true for multi-delivery system
arrangements or arrangements that do not make payments for long periods
of time, such as annually. Inconsistencies in administration or payment
can undermine providers' confidence in the arrangement. For example,
States often direct their Medicaid managed care plans to distribute
earned performance improvement payments to providers on a quarterly
basis. Because these types of payment arrangements affect provider
revenue differently than the usual per claim payment methodology,
establishing strong parameters and operational details that define when
and how providers will receive payment is critical for robust provider
participation. While allowing States the flexibility to include the
amount and frequency of payments when designing VBP and delivery system
reform initiatives removes discretion from managed care plans, we
believe this flexibility is necessary to ensure that States can achieve
their quality goals and get value for the dollars and effort that they
invest in these arrangements. Creating obstacles for States trying to
implement VBP initiatives was not our intent in the 2016 final rule.
Our goal then and now is to incent States to implement innovative
initiatives that reward quality of care and improved health outcomes
over volume of services. To accomplish this, we need to refine our
regulations; we propose to remove the existing text at Sec.
438.6(c)(2)(iii)(C) that prohibits States from setting the amount and
frequency of payment. We believe this would enable States to design
more effective VBP initiatives using more robust quality measures to
help ensure provider uptake, boost providers' confidence in the
efficiency and effectiveness of the arrangement, and enable States to
use VBP initiatives to achieve critical program goals.
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\100\ https://www.federalregister.gov/documents/2015/06/01/2015-12965/medicaid-and-childrens-health-insurance-program-chip-programs-medicaid-managed-care-chip-delivered.
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Currently, Sec. 438.6(c)(2)(iii)(D) prohibits States from
recouping any unspent funds allocated for SDP arrangements from managed
care plans when the SDP arrangement is for VBP, delivery system reform,
or performance improvement initiatives. In the 2015 proposed rule, we
explained that because funds associated with delivery system reform or
performance initiatives are part of the capitation payment, any unspent
funds would remain with the MCO, PIHP, or PAHP. We believed this was
important to ensure that the SDPs made to providers were associated
with a value relative to innovation and Statewide reform goals and not
simply an avenue for States to provide funding increases to specific
providers. However, allowing managed care plans to retain unspent funds
when providers fail to achieve performance targets can create perverse
incentives for States and managed care plans. States have described to
us that they are often not incentivized to establish VBP arrangements
with ambitious performance or quality targets if those arrangements
result in managed care plans profiting from weak provider performance.
Although States attempt to balance setting performance targets high
enough to improve care quality and health outcomes but not so high that
providers are discouraged from participating or so low that they do not
result in improved quality or outcomes,
[[Page 28136]]
many States struggle due to of lack experience and robust data. And
unfortunately, failed attempts to implement VBP arrangements discourage
States, plans, and providers from trying to use the arrangements again.
It was never our intent to discourage States from adopting innovative
VBP initiatives, so we seek to address the unintended consequence
created in the 2016 final rule by proposing to remove the regulation
text at Sec. 438.6(c)(2)(iii)(D) that prohibits States from recouping
unspent funds from the plans. We believe that removing this prohibition
could enable States to reinvest these unspent funds to further promote
VBP and delivery system innovation.
To expand the types of VBP initiatives that would be allowed under
Sec. 438.6(c)(1)(i) and (ii) and ensure a focus on value over volume,
we are also proposing additional revisions in Sec. 438.6(c)(2)(vi) to
distinguish between performance-based payments and the use of proposed
population-based or condition-based payments to providers.
The existing regulations at Sec. 438.6(c)(1)(i) and (ii) were
intended both to incent State activities that promote certain
performance targets as well as to facilitate and support delivery
system reform initiatives within the managed care environment to
improve health care outcomes. We recognize that certain types of multi-
payer or Medicaid-specific initiatives, such as patient-centered
medical homes (PCMH), broad-based provider health information exchange
projects, and delivery system reform projects to improve access to
services, among others, may not lend themselves to being conditioned
upon provider performance during the rating period.\101\ Instead, these
arrangements are conditioned upon other factors, such as the volume and
characteristics of a provider's attributed population of patients or
upon meeting a total cost of care (TCOC) benchmark, for example,
through the provision of intense case management resulting in a
reduction of chronic disease. Due to the diversity of VBP initiatives,
we believe that the existing language at Sec. 438.6(c)(2)(iii)(B),
which requires that all SDPs that direct plan expenditures under Sec.
438.6(c)(1)(i) and (ii) must use a common set of performance measures
across all of the payers and providers, cannot be broadly applied to
arrangements or initiatives under Sec. 438.6(c)(1)(i) and (ii) that do
not measure specific provider performance measures.
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\101\ https://hcp-lan.org/workproducts/apm-framework-onepager.pdf.
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We believe the best way to address the limitations in current
regulation text is to specify different requirements for VBP
initiatives that condition payment upon performance from ones that are
population or condition-based. Therefore, we propose to use new Sec.
438.6(c)(2)(vi)(B) for requirements for SDPs that condition payment on
performance. We are also proposing to adopt additional requirements in
addition to redesignating the provision currently at Sec.
438.6(c)(2)(iii)(B) to newly proposed Sec. 438.6(c)(2)(vi)(B)(2).
Additionally, we are proposing new requirements at new (c)(2)(vi)(B)(1)
and (3) through (5) that are clarifications or extensions of the
current requirement that SDPs use a common set of performance metrics.
We further propose to add new Sec. 438.6(c)(2)(vi)(C) to describe
the requirements for SDPs that are population-based payments and
condition-based payments.
Performance-Based Payments. Under current Sec. 438.6(c)(2)(ii)(A),
SDPs that direct the MCO's, PIHP's, or PAHP's expenditures under
paragraphs (c)(1)(i) and (ii) must be based on the utilization and
delivery of services. Therefore, we have required that SDPs that are
VBP initiatives be based on performance tied to the delivery of covered
services to Medicaid beneficiaries covered under the Medicaid managed
care contract for the rating period. This means that we have not
allowed these types of SDPs to be based on ``pay-for-reporting''
because the act of reporting, alone, is an administrative activity and
not a covered service. Instead, when States seek to design SDPs that
pay providers for administrative activities rather than provider
performance, we have encouraged States to use provider reporting or
participation in learning collaboratives as a condition of provider
eligibility for the SDPs and then tie payment under the SDP to
utilization under Sec. 438.6(c)(1)(iii). At Sec.
438.6(c)(2)(vi)(B)(1), we propose to codify our interpretation of this
policy by requiring that payments to providers under SDPs that are
based on performance not be conditioned upon administrative activities,
such as the reporting of data, nor upon the participation in learning
collaboratives or similar administrative activities. The proposed
regulation explicitly states our policy so that States have a clear
understanding of how to design their SDPs appropriately. We recognize
and understand the importance of establishing provider reporting
requirements, learning collaboratives, and similar activities to help
further States' goals for performance and quality improvement and want
to support these activities; however, while these activities can be
used as eligibility criteria for the provider class receiving payments,
they cannot be the basis for receiving payment from the Medicaid
managed care plan under an SDP described in Sec. 438.6(c)(1)(i) or
(ii) that is based on performance.
Currently, our policy is that the performance measurement period
for SDPs that condition payment based upon performance must overlap
with the rating period in which the payment for the SDP is made.
However, we have found that States frequently experience delays in
obtaining performance-based data due to claims run out time and the
time needed for data analyses and validation of the data and the
results. All of this can make it difficult, if not impossible, to
comply with this requirement. Therefore, we propose to permit States to
use a performance measurement period that precedes the start of the
rating period in which payment is delivered by up to 12 months. Under
this aspect of our proposal, States would be able to condition payment
on performance measure data from time periods up to 12 months prior to
the start of the rating period in which the SDP is paid to providers.
We believe that this flexibility would allow States adequate time to
collect and analyze performance data for use in the payment arrangement
and may incentivize States to adopt more VBP initiatives. We solicit
comment on whether 12 months is an appropriate time period to allow for
claims runout and data analysis, or if the time period that the
performance period may precede the rating period should be limited to 6
months or extended to 18 or 24 months, or if the performance period
should remain consistent with the rating period. We also propose that
the performance measurement period must not exceed the length of the
rating period. We believe this would make it clear to States that
although we propose to extend the length of time between provider
performance and payment for administrative simplicity, we are not
extending the performance measurement time. Finally, we are also
proposing that all payments would need to be documented in the rate
certification for the rating period in which the payment is delivered.
We also believe identifying which rating period the payments should be
reflected in is important since up to 2 rating periods may be involved
between
[[Page 28137]]
performance and payment, and we want States to document these payments
consistently. Specifically, we propose, at Sec. 438.6(c)(2)(vi)(B)(3),
that a payment arrangement that is based on performance must define and
use a performance period that must not exceed the length of the rating
period and must not precede the start of the rating period in which the
payment is delivered by more than 12 months, and all payments must be
documented in the rate certification for the rating period in which the
payment is delivered.
In a December 2020 report,\102\ the OIG found that a quality
improvement incentive SDP implemented in one State resulted in
incentive payments paid to providers whose performance declined during
the measurement period. Other interested parties, such as MACPAC, have
noted concerns with performance improvement SDPs that continue even
when there has been a decline in quality or access. In alignment with
our proposed evaluation policies at Sec. 438.6(c)(2)(iv) (see section
I.B.2.j. of this proposed rule) that seek to better monitor the impact
of SDPs on quality and access to care, and in an effort to establish
guardrails against payment for declining performance in VBP SDPs, we
propose to add Sec. 438.6(c)(2)(vi)(B)(4) and (5). Measurable
performance targets that demonstrate performance relative to a baseline
allow States (and CMS) to assess whether or not a provider's
performance has improved. Therefore, at Sec. 438.6(c)(2)(vi)(B)(4), we
propose to require that all SDPs that condition payment on performance
include a baseline statistic for all metrics that are used to measure
the performance that is the basis for payment from the plan to the
provider; these are the metrics (including, per proposed paragraph
(c)(2)(iv)(A)(2), at least one performance measure, as that term is
proposed to be defined in Sec. 438.6(a)) that are specified by the
States in order to comply with proposed Sec. 438.6(c)(2)(vi)(B)(2). At
Sec. 438.6(c)(2)(vi)(B)(5), we propose to require that all SDPs that
condition payment on performance use measurable performance targets,
which are attributable to the performance by the providers in
delivering services to enrollees in each of the State's managed care
program(s) to which the payment arrangement applies, that demonstrate
improvement over baseline data on all metrics selected in Sec.
438.6(c)(2)(vi)(B)(2). We believe that these proposals would be
consistent with how quality improvement is usually measured as well as
be responsive to oversight bodies and help promote economy and
efficiency in Medicaid managed care.
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\102\ U.S. Department of Health and Human Services Office of the
Inspector General, ``Aspects of Texas' Quality Incentive Payment
Program Raise Questions About Its Ability To Promote Economy and
Efficiency in the Medicaid Program,'' A-06-18-07001, December 21,
2020, available at https://oig.hhs.gov/oas/reports/region6/61807001.asp.
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Population-Based Payments and Condition-Based Payments. As
discussed previously in this preamble section, States often adopt VBP
initiatives that are intended to further goals of improved population
health and better care at lower cost. We support these efforts and
encourage the use of methodologies or approaches to provider
reimbursement that prioritize achieving improved health outcomes over
volume of services. Therefore, we propose to add new Sec.
438.6(c)(2)(vi)(C) to establish regulatory pathways for approval of VBP
initiatives that may not be conditioned upon specific measures of
performance.
We propose to define a ``population-based payment'' at Sec.
438.6(a) as a prospective payment for a defined Medicaid service(s) for
a population of Medicaid managed care enrollees covered under the
contract attributed to a specific provider or provider group. We
propose to define a ``condition-based payment'' as a prospective
payment for a defined set of Medicaid service(s), that are tied to a
specific condition and delivered to Medicaid managed care enrollees.
One example of a population-based payment would be an SDP that is a
primary care medical home (PCMH) and directs managed care plans to pay
prospective per member per month (PMPM) payments for care management to
primary care providers, where care management is the service being
delivered under the contract and covered by the PMPM. An attributed
population could also be condition-based. For example, States could
direct managed care plans to pay a provider or provider group a PMPM
for Medicaid enrollees with a specific condition when the enrollee is
attributed to the provider or provider group for treatment for that
condition.
At Sec. 438.6(c)(2)(vi)(C)(1), we propose to require that
population-based and condition-based payments be conditioned upon
either the delivery by the provider of one or more specified Medicaid
covered service(s) during the rating period or the attribution to the
provider of a covered enrollee for the rating period for treatment.
This proposed requirement aligns with the requirement, currently at
Sec. 438.6(c)(2)(ii)(A), that SDP arrangements base payments to
providers on utilization and delivery of services under the Medicaid
managed care contract. States, consistent with 1903(m)(2)(A)(xi), Sec.
438.242(d), and 438.818, must collect, maintain, and submit to T-MSIS
encounter data showing that covered service(s) have been delivered to
the enrollees attributed to a provider that receives the population-
based payment. Further, if the payment is conditioned upon the
attribution of a covered enrollee to a provider, we propose Sec.
438.6(c)(2)(vi)(C)(2) to require that the attribution methodology uses
data that are no older than the 3 most recent and complete years of
data; seeks to preserve existing provider-enrollee relationships;
accounts for enrollee preference in choice of provider; and describes
when patient panels are attributed, how frequently they are updated,
and how those updates are communicated to providers.
We have seen States submit proposals for VBP initiatives that
include prospective PMPM population-based payments with no direct tie
to value or quality of care and paid in addition to the contractually
negotiated rate. Because population-based payments should promote
higher quality and coordination of care to result in improved health
outcomes, we believe it is imperative that these type of PMPM payments
are used to ensure that enrollees are receiving higher quality and
coordinated services to increase the likelihood of enrollees
experiencing better outcomes. Therefore, we propose to add Sec.
438.6(c)(2)(vi)(C)(3) to require that population-based payments and
condition-based payments replace the negotiated rate between a plan and
providers for the Medicaid covered service(s) being delivered as a part
of the SDP to prevent any duplicate payment(s) for the same service.
Also, at Sec. 438.6(c)(2)(vi)(C)(2), we propose to add a requirement
that prevents payments from being made in addition to any other
payments made by plans to the same provider on behalf of the same
enrollee for the same services included in the population- or
condition-based payment. We believe that the requirements in paragraph
(c)(2)(vi)(C)(2) would prevent States from implementing SDPs under
Sec. 438.6(c)(2)(vi)(C) that are PMPM add-on payments made in addition
to negotiated rates with no further tie to quality or value.
We recognize the importance of providing a regulatory pathway for
States to implement SDPs that are VBP initiatives designed to promote
higher quality care in more effective and efficient ways at a lower
cost. Because quality of care and provider
[[Page 28138]]
performance are integral and inherent to all types of VBP initiatives,
we believe that SDPs under proposed Sec. 438.6(c)(2)(vi)(C) that are
designed to include population-based or condition-based payments must
also include in their design and evaluation at least one performance
measure and set the target for such a measure to demonstrate
improvement over baseline at the provider class level for the provider
class receiving the payment. As such, we propose new Sec.
438.6(c)(2)(vi)(C)(4) to require that States include at least one
performance measure that measures performance at the provider class
level as a part of the evaluation plan outlined in proposed Sec.
438.6(c)(2)(iv). We are also proposing that States would be required to
set the target for such a performance measure to demonstrate
improvement over baseline. We believe that this balances the need to
provide States the flexibility to design VBP initiatives to meet their
population health and other value-based care goals, while providing
accountability by monitoring the effect of the initiatives on the
performance of the provider class and the subsequent health outcomes of
the enrollees.
Approval Period. In the 2020 Medicaid managed care rule, we
finalized a revision to Sec. 438.6(c)(2)(i) allowing that SDPs are VBP
initiatives as defined in Sec. 438.6(c)(1)(i) and (ii) meet additional
criteria described in Sec. 438.6(c)(3)(i)(A) through (C) would be
eligible for multi-year approval if requested. Because of the tie to
the managed care quality strategy, which in Sec. 438.340 is required
to be updated at least once every 3 years, CMS has never granted
written prior approval of an SDP for more than 3 years. We are
proposing to modify Sec. 438.6(c)(3)(i) to add that a multi-year
written prior approval may be for of up to three rating periods to
codify our existing policy. Requiring States to renew multi-year SDPs
every 3 years will allow us to monitor changes and ensure that SDPs
remains aligned with States' most current managed care quality
strategy. We are also proposing minor revisions in paragraphs
(c)(3)(i)(A) through (C) to use the term ``State directed payment'' as
appropriate and to revise paragraph (c)(3)(ii) to specify it is about
written prior approvals. Finally, we are proposing to redesignate
paragraph (c)(2)(F) to new paragraph (c)(3)(iii) to explicitly provide
that State directed payments are not automatically renewed.
For discussion on the proposed applicability dates for the
proposals outlined in this section, see section I.B.2.p. of this
proposed rule.
We solicit public comments on these proposals.
j. Quality and Evaluation (Sec. 438.6(c)(2)(ii)(D) and (F), (c)(2)(iv)
and (v), and (c)(7))
We are proposing several changes to the SDP regulations in Sec.
438.6(c) to support more robust quality improvement and evaluation.
Existing regulations at Sec. 438.6(c)(2)(ii)(C) and (D) specify that
to receive written prior approval, States must demonstrate in writing,
amongst other requirements, that the State expects the SDP to advance
at least one of the goals and objectives in the State's managed care
quality strategy and has an evaluation plan that measures the degree to
which the SDP advances the identified goals and objectives. We issued
guidance in November 2017 \103\ that provided further guidance on what
evaluation plans should generally include: the identification of
performance criteria which can be used to assess progress on the
specified goal(s) and objective(s); baseline data for performance
measure(s); and improvement targets for performance measure(s).
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\103\ https://www.medicaid.gov/federal-policy-guidance/downloads/cib11022017.pdf.
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In order to monitor the extent to which an SDP advances the
identified goals and objectives in a State's managed care quality
strategy, we request that States submit their SDP evaluation results
from prior rating periods to aid our review of preprint submissions
that are renewals of an existing SDP. If an SDP proposal meets
regulatory requirements but the State is unable to provide the
requested evaluation results, we will usually approve a renewal of the
SDP with a ``condition of concurrence'' that the State submit
evaluation results with the following year's preprint submission for
renewal of the SDP for the following rating period. For example, one
common condition of concurrence for year two preprints is the provision
of SDP evaluation results data for year one of the SDP with the year
three preprint submission.
In 2021, CMS conducted an internal analysis to assess the
effectiveness of SDP evaluation plans in measuring progress toward
States' managed care quality strategy goals and objectives and whether
SDP evaluation findings provided us with sufficient information to
analyze whether an SDP facilitated quality improvement. We analyzed
data from 228 renewal preprints submitted by 33 States between April
2018 and February 2021. Over half (63 percent) of the evaluation plans
submitted were incomplete, and only 43 percent of the renewal preprints
included any evaluation results. Our analysis also found only a 35
percent compliance rate with conditions of concurrence requesting
States submit SDP evaluation results with the preprint for the
following rating period. Our policy goals in this area are frustrated
by the lack of a regulation requiring submission of these evaluation
results. By adopting requirements for submission of evaluation plans
and reports, we intend to increase compliance and improve our oversight
in this area.
As the volume of SDP preprint submissions and total dollars flowing
through SDPs continues to increase, we recognize the importance of
ensuring that SDPs are contributing to Medicaid quality goals and
objectives, and recognize that meaningful evaluation results are
critical for ensuring that these payments further improvements in
quality of care. Moreover, consistent submission of evaluation results
is important for transparency and for responsiveness to oversight
bodies. Consistent with our internal findings, other entities,
including MACPAC \104\ and GAO,\105\ have noted concerns about the
level of detail and quality of SDP evaluations. In MACPAC's June 2022
Report to Congress, the Commission noted concern about the lack of
availability of information on evaluation results for SDPs, even when
the arrangements had been renewed multiple times. The report also noted
that examples of when evaluation results showed a decline in quality or
access but the SDPs were renewed without changes. MACPAC recommended in
its report that CMS require more rigorous evaluation requirements for
SDPs, particularly for arrangements that substantially increase
provider payments above Medicaid FFS reimbursement. The report also
suggests that CMS provide written guidance on the types of measures
that States should use to evaluate progress towards meeting quality and
access goals and noted that we should clarify the extent to which
evaluation results are used to inform approval and renewal decisions.
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\104\ Medicaid and CHIP Payment and Access Commission,
``Oversight of Managed Care Directed Payments,'' June 2022,
available at https://www.macpac.gov/wp-content/uploads/2022/06/Chapter-2-Oversight-of-Managed-Care-Directed-Payments-1.pdf.
\105\ U.S. Government Accountability Office, ``Medicaid: State
Directed Payments in Managed Care,'' June 28, 2022, available at
https://www.gao.gov/assets/gao-22-105731.pdf.
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We are proposing a number of regulatory changes to enhance CMS's
[[Page 28139]]
ability to collect evaluations of SDPs and enhance the level of detail
described in the evaluation. CMS' intent is to shine a spotlight on SDP
evaluations and use evaluation results in determining future approvals
of State directed payments. CMS also plans to issue additional
technical assistance on this subject as well to assist States in the
development of evaluation plans in alignment with the proposed
regulatory requirements and preparing the subsequent evaluation
reports.
In an effort to strengthen reporting and to better monitor the
impact of SDPs on quality and access to care, we propose at Sec.
438.6(c)(2)(iv) that the State must submit an evaluation plan for each
SDP that requires written prior approval that includes four specific
elements. We specify that our proposal is to establish minimum content
requirements for SDP evaluation plans but is not intended to limit
States in evaluating their SDP arrangements. Currently, Sec.
438.6(c)(2)(ii)(D) requires that States develop an evaluation plan that
measures the degree to which the arrangement advances at least one of
the goals and objectives in the State's managed care quality strategy
(which is required by Sec. 438.340).
We propose at Sec. 438.6(c)(2)(iv)(A) that the evaluation plan
must identify at least two metrics that would be used to measure the
effectiveness of the payment arrangement in advancing the identified
goal(s) and objective(s) from the State's managed care quality strategy
on an annual basis. In addition, proposed paragraph (c)(2)(vi)(C)(4)
further specifies that at least one of those metrics must measure
performance at the provider class level for SDPs that are population-
or condition-based payments. Under Sec. 438.6(c)(2)(iv)(A)(1), we
propose that the metrics must be specific to the SDP and attributable
to the performance by the providers for enrollees in all of the State's
managed care program(s) to which the SDP applies, when practicable and
relevant. We propose the standard ``when practicable and relevant'' to
allow flexibility to account for situations in which contract or
program level specificity may be either impossible to obtain or may be
ineffective in measuring the identified quality goal(s) and
objective(s). For example, States may implement a quality improvement
initiative in both the Medicaid FFS program and Medicaid managed care
program(s), but measuring the impact of that initiative on each program
separately would not produce valid results due to the small sample
sizes. Proposing this flexibility would allow States to produce an
evaluation inclusive of both Medicaid managed care and FFS data and
comprised of measures relevant to the approved SDP to demonstrate the
effect the SDP arrangement is having on advancing the State's overall
quality goals.
We propose at Sec. 438.6(c)(2)(iv)(A)(2) to require that at least
one of the selected metrics must be a performance measure, for which we
propose a definition in Sec. 438.6(a) as described in section I.B.2.i.
of this proposed rule. We currently allow, and would continue to allow,
States to select a metric with a goal of maintaining access to care
when that is the goal of the SDP. While access metrics provide valuable
information, they do not measure service delivery, quality of care, or
outcomes, and they do not provide insight into the impact that these
payment arrangements have on the quality of care delivered to Medicaid
enrollees. Therefore, if a State elects to choose a metric that
measures maintenance of access, our proposal would require States to
choose at least one additional performance metric. Because we recognize
that performance is a broad term and that the approach to evaluating
quality in healthcare is evolving, and because we understand the
importance of preserving States' flexibility to identify performance
measure(s) that are most appropriate for evaluating the specific SDP,
we are not proposing additional requirements for the other minimum
metric so as not to preclude innovation. However, we would strongly
recommend that States use existing measure sets which are in wide use
across Medicaid and CHIP, including the Medicaid and CHIP Child and
Adult Core Sets \106\ and the Home and Community-Based Services Quality
Measure Set,\107\ to facilitate alignment and reduce administrative
burden. In some cases, these existing measures may not be the most
appropriate choice for States' Medicaid managed care goals; therefore,
we will issue subregulatory guidance to provide best practices and
recommendations for choosing appropriate performance measures when not
using existing measure sets.
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\106\ Medicaid and CHIP Child Core Set (https://www.medicaid.gov/medicaid/quality-of-care/performance-measurement/child-core-set/), the Medicaid Adult Core Set (https://www.medicaid.gov/medicaid/quality-of-care/performance-measurement/adult-core-set/).
\107\ https://www.medicaid.gov/federal-policy-guidance/downloads/smd22003.pdf.
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Concerns around access to primary care, maternal health, and
behavioral health have been raised nationally. The current
administration considers increasing access to care for these services
to be a national priority. We encourage States to implement SDPs for
these services and providers to improve access. We also encourage
States to include measures that focus on primary care and behavioral
health in their evaluation plans when relevant. This could include
using existing measures from the Medicaid and CHIP Child and Adult Core
Sets \108\ or other standardized measure sets. CMS also expects that
States consider examining parity in rates for primary care and
behavioral health compared to other services, such as inpatient and
outpatient hospital services, as part of their evaluation of SDPs.
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\108\ Medicaid and CHIP Child Core Set (https://www.medicaid.gov/medicaid/quality-of-care/performance-measurement/child-core-set/), the Medicaid Adult Core Set (https://www.medicaid.gov/medicaid/quality-of-care/performance-measurement/adult-core-set/).
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It is crucial to monitor and evaluate the impact of SDP
implementation, and as such we propose at Sec. 438.6(c)(2)(iv)(B) to
require States to include baseline performance statistics for all
metrics that would be used in the evaluation since this data must be
established in order to monitor changes in performance during the SDP
performance period. We believe this proposal is particularly necessary
since we found in our internal study that, among the SDP evaluation
plan elements, a baseline statistic(s) was the most commonly missing
element. We propose the requirements at Sec. 438.6(c)(2)(iv)(B) in an
effort to ensure that States' evaluation plans produce reliable results
throughout the entirety of the SDP's implementation.
Measurable SDP evaluation performance targets that demonstrate
performance relative to the baseline measurement allow States to
determine whether the payment arrangement is having the intended effect
and helping a State make progress toward its quality goals. Our
internal analysis showed that nearly 20 percent of performance measures
selected by States were not specific or measurable. Therefore, at Sec.
438.6(c)(2)(iv)(C), we also propose to require that States include
measurable performance targets relative to the baseline statistic for
each of the selected measures in their evaluation plan.
Overall, we believe that the proposed regulations at Sec.
438.6(c)(2)(iv) would ensure that States collect and use stronger data
for developing and evaluating payment arrangements to meet the goals of
their Medicaid programs and would also be responsive to recommendations
for more clarity for SDP evaluation plans. However, we
[[Page 28140]]
recognize and share the concerns raised by oversight bodies regarding
the limited availability of SDP evaluation results for use in internal
and external monitoring of the effect of SDPs on quality of care. While
we ask States for evaluation results as part of the review process for
SDP renewals, current regulations do not explicitly require submission
of completed evaluation reports and results or use by CMS of prior
evaluation reports and results in reviewing current SDPs for renewal or
new SDPs. As a result, because most States do not comply with our
request for evaluation data, we are proposing to revise Sec.
438.6(c)(2) to ensure that SDPs further the goals and objectives
identified in the State's managed care quality strategy. We propose at
Sec. 438.6(c)(2)(iv)(D) that States must provide commitment to submit
an evaluation report in accordance with proposed Sec. 438.6(c)(2)(v),
which is discussed in the next paragraph of this section, if the final
State directed payment cost percentage exceeds 1.5 percent.
Finally, we are proposing to amend Sec. 438.6(c)(2)(ii)(D) to
further require the evaluation plan include all the elements outlined
in paragraph (c)(2)(iv). These proposed changes in Sec.
438.6(c)(2)(ii)(D) and the new proposed requirements in Sec.
438.6(c)(2)(iv) would further identify the necessary components of a
State's evaluation plans for SDPs and make clear that we have the
authority to disapprove proposed SDPs if States fail to provide in
writing evaluation plans for their SDPs that comply with these
regulatory requirements.
Section 1902(a)(6) of the Act requires that States provide reports,
in such form and containing such information, as the Secretary may from
time to time require. Our proposal to add new Sec. 438.6(c)(2)(v) to
require that States submit to CMS, for specified types of SDPs that
have a final State directed payment cost percentage that exceeds 1.5
percent, an evaluation report using the evaluation plan the State
outlined under proposed Sec. 438.6(c)(2)(iv). As proposed in Sec.
438.6(c)(2)(v), the proposed evaluation reporting requirement is
limited to States with SDPs that require prior approval. We recognize
that submitting an evaluation report would impose some additional
burden on States, so we propose this risk-based approach to identify
when an evaluation report must be submitted to CMS based on the actual
total amount that is paid as a separate payment term described in Sec.
438.6(c)(6) or portion of the actual total portion of capitation
payments attributable to the SDP, as a percentage of the State's total
Medicaid managed care program costs for each managed care program. This
approach would allow States and CMS to focus resources on payment
arrangements with the highest financial risk. We have selected the 1.5
percent as it aligns with existing Medicaid managed care policy for
when rate amendments are necessary (often referred to as a de minimis
threshold or de minimis changes) and with proposed policies for in lieu
of services (see section I.B.3. of this proposed rule).
We propose to define ``final State directed payment cost
percentage'' in Sec. 438.6(a) as the annual amount calculated, in
accordance with paragraph (c)(7)(iii) of this section, for each State
directed payment and each managed care program. In Sec.
438.6(c)(7)(iii)(A), we propose for SDPs requiring prior approval that
the final SDP cost percentage numerator be calculated as the portion of
the total capitation payments that is attributable to the State
directed payment and, actual total amount that is paid as a separate
payment term described in Sec. 438.6(c)(6), for each managed care
program. In Sec. 438.6(c)(7)(iii)(B), we propose the final SDP cost
percentage denominator be calculated as the actual total capitation
payments, defined at Sec. 438.2, for each managed care program,
including all State directed payments in effect under Sec. 438.6(c)
and pass-through payments in effect under Sec. 438.6(d), and the
actual total amount of State directed payments that are paid as a
separate payment term as described in paragraph (c)(6). To calculate
the numerator for a minimum or maximum fee schedule type of SDP that is
incorporated into capitation rates as an adjustment to base capitation
rates, an actuary should calculate the absolute change that the SDP has
on base capitation rates. Over time, as the SDP is reflected in the
base data and incorporated into base capitation rates, it is possible
that the absolute effect may decrease or no longer be apparent, and the
numerator may decrease to zero. We solicit comment on whether the
numerator for a minimum or maximum fee schedule SDP that is
incorporated into capitation rates as an adjustment to base capitation
rates should be calculated in a different manner (for example,
estimating a portion of the capitation rates resulting from the SDP).
We do not believe that it is necessary to propose regulation text to
codify this approach as we intend to issue additional guidance in the
Medicaid Managed Care Rate Development Guide in accordance with Sec.
438.7(e). We also solicit comment on whether we should codify this in
regulation text. We believe this proposed numerator and denominator
would provide an accurate measurement of the final expenditures
associated with a SDP and total program costs in each managed care
program in a risk-based contract.
We believe the final SDP cost percentage should be measured
distinctly for each managed care program and SDP, as reflected in the
definition proposed for this term. This is appropriate because
capitation rates are typically developed by program, SDPs may vary by
program, and each managed care program may include differing
populations, benefits, geographic areas, delivery models, or managed
care plan types. For example, one State may have a behavioral health
program that covers care to most Medicaid beneficiaries through PIHPs,
a physical health program that covers physical health care to children
and pregnant women through MCOs, and a program that covers physical
health and MLTSS to adults with a disability through MCOs. Another
State may have several different managed care programs that serve
similar populations and provide similar benefits through MCOs, but the
delivery model and geographic areas served by the managed care programs
vary. We addressed managed care program variability within the 2016
final rule when we noted that ``This clarification in the regulatory
text to reference ``managed care program'' in the regulatory text is to
recognize that States may have more than one Medicaid managed care
program--for example physical health and behavioral health . . .'' (81
FR 27571). Therefore, we believe it would be contrary to our intent if
States were to develop a final SDP cost percentage by aggregating data
from more than one managed care program since that would be
inconsistent with rate development, the unique elements of separate
managed care programs, and the SDPs that vary by managed care program.
We note here that we intend to use this application of managed care
program in other parts of this section of this proposed rule,
including, but not limited to, the discussion of calculating the total
payment rate in section I.B.2.f. of this proposed rule, measurement of
performance for certain VBP arrangements discussed in section I.B.2.i.
of this proposed rule and separate payment terms in section I.B.2.i. of
this proposed rule.
With Sec. 438.6(c)(7)(i), we propose that the final State directed
payment cost percentage be calculated on an annual basis and
recalculated annually to ensure consistent application across all
States and managed care programs. To
[[Page 28141]]
ensure that final State directed payment cost percentage would be
developed in a consistent manner with how the State directed payment
costs would be included in rate development, we propose at Sec.
438.6(c)(7)(ii) to require that the final SDP cost percentage would
have to be certified by an actuary and developed in a reasonable and
appropriate manner consistent with generally accepted actuarial
principles and practices. An ``actuary'' is defined in Sec. 438.2 as
an individual who meets the qualification standards established by the
American Academy of Actuaries for an actuary and follows the practice
standards established by the Actuarial Standards Board, and who is
acting on behalf of the State to develop and certify capitation rates.
Although all States would be required to develop and document
evaluation plans in compliance with the provisions proposed in Sec.
438.6(c)(2)(iv), the proposed regulation at Sec. 438.6(c)(2)(v)
requires submission of the evaluation report for an SDP based on
whether the SDP results in a final SDP cost percentage greater than 1.5
percent. In recognition that the final SDP cost percentage report
represents additional State burden and that many States may choose to
evaluate their SDPs regardless of the final SDP cost percentage, we
propose Sec. 438.6(c)(7) which requires States to submit the final SDP
cost percentage report, only if a State wishes to demonstrate that it
is below 1.5 percent. With this proposed reporting requirement, States
would be required to provide the final SDP cost percentage report to
demonstrate that an SDP is exempt from the proposed evaluation report
requirement. For SDP arrangements that do not exceed the threshold,
States would not be required to submit evaluation results under
proposed new paragraph Sec. 438.6(c)(2)(v), but we would encourage
States to monitor the evaluation results of all of their SDPs. We
recognize that in order to monitor the 1.5 percent threshold, we would
need a reporting mechanism by which States would be required to
calculate and provide the final SDP cost percentage to CMS. Therefore,
we propose a requirement (at new Sec. 438.6(c)(7)(iv)) that the State
submit the final State directed payment cost percentage annually to CMS
for review, when the final State directed payment cost percentage does
not exceed 1.5 percent and the State has not voluntarily submitted the
evaluation report, as a separate report concurrent with the rate
certification submission required in Sec. 438.7(a) no later than 2
years after the completion of each 12-month rating period that included
a State directed payment. We believe that it is appropriate for States'
actuaries to develop a separate report to document that the final State
directed payment cost percentage does not exceed 1.5 percent, rather
than including it in a rate certification, because the final State
directed payment cost percentage may require alternate data compared to
the base data that were used for prospective rate development, given
the timing of base data requirements as outlined in Sec. 438.5(c)(2).
We note that this proposal is similar to the concurrent submission for
the proposed MLR reporting at Sec. 438.74 and proposed ILOS projected
and final cost percentage reporting at Sec. 438.16(c). We considered
proposing that States submit the final SDP report to CMS upon
completion of the report, separately and apart from the rate
certification. However, we believe there should be consistency across
States for when this report is submitted to CMS for review, and we
believe receiving this report and the rate certification at the same
time would enable CMS to review them concurrently.
As the proposed denominator for the final SDP cost percentage would
be based on the actual total capitation payments and the actual total
State directed payments paid as a separate payment term (see section
I.B.2.l. of this proposed rule for details on this proposal for
separate payment terms) paid by States to managed care plans, we
recognize that calculating the final SDP cost percentage would take
States and actuaries some time. For example, changes to the eligibility
file and revised rate certifications for rate amendments may impact the
final capitation payments that are a component of the calculation.
Given these factors, we believe that 2 years is an adequate amount of
time to accurately perform the calculation. Under this proposal, for
example, the final SDP cost percentage report for a managed care
program that uses a calendar year 2024 rating period would be submitted
to CMS with the calendar year 2027 rate certification.
For the evaluation reports, we propose to adopt three requirements
in Sec. 438.6 (c)(2)(v)(A). First, in Sec. 438.6(c)(2)(v)(A)(1), we
propose that evaluation reports must include all of the elements
approved in the evaluation plan required in Sec. 438.6(c)(2)(iv). In
Sec. 438.6(c)(2)(v)(A)(2), we propose to require that States include
the 3 most recent and complete years of annual results for each metric
as required in Sec. 438.6(c)(2)(iv)(A). Lastly, at Sec.
438.6(c)(2)(v)(A)(3), in acknowledgement of MACPAC's recommendation to
enhance transparency of the use and effectiveness of SDP arrangements,
we propose to require that States publish their evaluation reports on
their public facing website as required under Sec. 438.10(c)(3).
States consistently have difficulty providing evaluation results in
the first few years after implementation of an SDP due to the time
required for complete data collection. Our internal analysis found that
States' ability to provide evaluation results improved over time.
Although only 21 percent of proposals included evaluation results in
year two, 55 percent of proposals included results data in year three,
and 66 percent of year 4 proposals included the results of the
evaluation. For this reason, we considered but ultimately did not
propose that States submit an annual evaluation. Therefore, we propose
at Sec. 438.6(c)(2)(v)(B) to require States to submit the first
evaluation report no later than 2 years after the conclusion of the 3-
year evaluation period and that subsequent evaluation reports would
have to be submitted to CMS every 3 years after.
In Sec. 438.6(c)(2)(v)(A)(2), we propose to require that
evaluation reports include the 3 most recent and complete years of
annual results for each metric as approved under the evaluation plan
approved as part of the preprint review. Therefore, the first
evaluation report would be due no later than with the submission of the
preprint for the sixth rating period after the applicability date for
the evaluation plan; this evaluation plan would contain results from
the first 3 years after the applicability date for the evaluation plan.
We believe that this approach to implementation would allow adequate
time for States to obtain final and validated encounter data and
performance measurement data to compile and publish the first
evaluation report. We also considered a 5 and 10-year period evaluation
period, but we concluded that seemed to be an unreasonably long time to
obtain actionable evaluation results. We concluded that a 3-year period
would provide sufficient time to collect complete data and demonstrate
evaluation trends over a period of time.
After submission of the initial evaluation report, States would be
required to submit subsequent evaluation reports every 3 years. This
means that States would submit the second evaluation report with the
SDP preprint submission for the first rating period beginning 9 years
after the applicability date for the evaluation plan; this evaluation
report would contain results from years four through six after the
applicability date for the
[[Page 28142]]
evaluation plan . States would be required to continue submitting
evaluation reports with this frequency as long as the SDP is
implemented. We acknowledge that some SDPs will have been operational
for multiple years when these proposed regulations take effect. We are
not proposing a different implementation timeline for SDP arrangements
that predate the compliance deadline for this proposal. For these
mature payment arrangements, States would be required to submit an
evaluation report in the fifth year after the compliance date that
includes the 3 most recent and complete years of annual results for the
SDP. However, because these types of long-standing payment arrangements
have been collecting evaluation data since implementation, we would
expect States to include the evaluation history in the report in order
to provide the most accurate picture.
We recognize and share the concerns that oversight bodies have
expressed regarding the extent to which CMS uses evaluation results to
inform SDP written prior approval decisions. In response to these
concerns and as a part of the proposed revisions to Sec.
438.6(c)(2)(ii), which include the standards that all SDPs must meet,
we are proposing a new standard at Sec. 438.6(c)(2)(ii)(F) requiring
that all SDPs must result in achievement of the stated goals and
objectives in alignment with the State's evaluation plan. We believe
that the proposed changes would help us to better monitor the impact of
SDPs on quality and access to care and would help standardize our
review of SDP proposal submissions under Sec. 438.6(c) while allowing
us to disapprove SDPs that do not meet their stated quality goals and
objectives.
We are also making a concurrent proposal at Sec. 438.358(c)(7) to
include a new optional EQR activity to support evaluation requirements,
which would give States the option to leverage a CMS-developed protocol
or their EQRO to assist with evaluating SDPs. We believe this proposed
optional activity would reduce burden associated with these new
requirements and is discussed in more detail in section I.B.5.c.3 of
this proposed rule. we are considering, and invite public comment on,
requiring that States procure an independent evaluator for SDP
evaluations in the final rule based on comments received. In
consideration of the myriad of new proposed requirements within this
proposed rule, we weighed the value of independent evaluation with
increased State burden. We are concerned that it would be overly
burdensome for States to procure independent evaluators for SDPs due,
in part, to the timing of the final SDP cost percentage submission. In
section I.B.2. of this proposed rule, we are proposing that the final
SDP cost percentage be submitted 2 years following completion of the
applicable rating period, and we propose here that if the final SDP
cost percentage exceeds the 1.5 percent, States would be required to
submit an evaluation. While we encourage all States to evaluate their
SDPs, it could be difficult and time consuming to procure an
independent evaluator in a timely manner solely for the purpose of the
SDP evaluation since States would not know definitely whether an
evaluation is required until 2 years following the rating period. We
solicit comment on whether we should consider a requirement that States
use an independent evaluator for SDP evaluations.
For discussion on the proposed applicability dates for the
proposals outlined in this section, see section I.B.2.p. of this
proposed rule.
We solicit public comments on our proposals and the alternatives
under consideration.
k. Contract Term Requirements (Sec. 438.6(c)(5))
SDPs are contractual obligations in which States direct Medicaid
managed care plans on how or how much to pay specified provider classes
for certain Medicaid-covered services. The current heading for Sec.
438.6(c) describes paragraph (c) as being about delivery system and
provider payment initiatives under MCO, PIHP, or PAHP contracts.
Further, the regulation refers to SDPs throughout as provisions in the
contract between the MCO, PIHP or PAHP and the State that direct
expenditures by the managed care plan (that is, payments made by the
managed care plan to providers). SDPs are to be included in a State's
managed care rate certification per Sec. 438.7(b)(6) and final
capitation rates for each MCO, PIHP, and PAHP must be identified in the
applicable contract submitted for CMS review and approval per Sec.
438.3(c)(1)(i). Thus, every SDP must be documented in the managed care
contract and actuarial rate certification.
Previous guidance issued to States, including in the January 2022
State Guide to CMS Criteria for Medicaid Managed Care Contract Review
and Approval (State Guide), indicates that contractual requirements for
SDPs should be sufficiently detailed for managed care plans to
operationalize each payment arrangement in alignment with the approved
preprint(s).\109\ The State Guide includes examples of information that
States could consider including in their managed care contracts for
SDPs.\110\ However, despite this guidance, there is a wide variety of
ways States include these requirements into their contracts, many of
which lack critical details to ensure that plans implement the
contractual requirement consistent with the approved SDP. For example,
some States have sought to include a broad contractual requirement that
their plans must comply with all SDPs approved under Sec. 438.6(c)
with no further details in the contract to describe the specific
payment arrangements that the State is directing the managed care plan
to implement and follow. Other States have relied on broad contract
requirements stating that plans must comply with all applicable State
laws as a method of requiring compliance with State legislation
requiring plans to pay no less than a particular fee schedule for some
services. These types of vague contractual provisions represent
significant oversight risk for both States and CMS.
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\109\ https://www.medicaid.gov/medicaid/downloads/mce-checklist-state-user-guide.pdf.
\110\ https://www.medicaid.gov/medicaid/downloads/mce-checklist-state-user-guide.pdf.
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To reduce this risk and improve the clarity of SDPs for managed
care plans, we propose to codify at Sec. 438.6(c)(5) minimum
requirements for the content of a Medicaid managed care contract that
includes one or more SDP contractual requirement(s). We believe these
minimum requirements for SDP contract terms would assist States when
developing their contracts, ensure that managed care plans receive
necessary information on the State's intent and direction for the SDP,
facilitate CMS' review of managed care contracts, and ensure compliance
with the approved SDP preprint. At Sec. 438.6(c)(5)(i) through (v), we
propose to specify the information that must be documented in the
managed care contract for each SDP. Proposed Sec. 438.6(c)(5)(i) would
require the State to identify the start date and, if applicable, the
end date within the applicable rating period. While most SDPs,
particularly long-standing contractual requirements, are in effect
throughout the entire rating period, some SDPs begin in the middle of
the rating period or are for a limited period of time within a rating
period. This requirement would ensure that the time period for which
the SDP applies is clear to the managed care plans.
Proposed Sec. 438.6(c)(5)(ii) would require the managed care
contract to
[[Page 28143]]
describe the provider class eligible for the payment arrangement and
all eligibility requirements. This would ensure compliance with the
scope of the written prior approval issued by CMS because we have
implemented paragraph (c)(2)(ii)(B) by requiring States to provide a
description of the class of providers eligible to participate and the
eligibility criteria. In addition, a clear contract term will provide
clear direction to plans regarding the provider class that is eligible
for the SDPs.
Proposed Sec. 438.6(c)(5)(iii) would require the State to include
a description of each payment arrangement in the managed care contract.
This will ensure compliance with the written prior approval issued by
CMS and provide clear direction to plans while also assisting CMS in
its review and approval of Medicaid managed care contracts. For each
type of payment arrangement, we are proposing to require that specific
elements be included in the contract at a minimum. For SDPs that are
minimum fee schedule arrangements, we propose that the contract must
include: in Sec. 438.6(c)(5)(iii)(A)(1), the fee schedule the plan
must ensure payments are at or above; in paragraph (c)(5)(iii)(A)(2),
the procedure and diagnosis codes to which the fee schedule applies;
and in paragraph (c)(5)(iii)(A)(3), the applicable dates of service
within the rating period for which the fee schedule applies. We are
proposing the requirement at paragraph (c)(5)(iii)(A)(3) so that it is
clear that payment can only be triggered based on service delivery
within the applicable rating period.
For minimum fee schedules set at the State plan approved rate as
described in Sec. 438.6(c)(1)(iii)(A), we propose to require at Sec.
438.6(c)(5)(iii)(A)(4) that the contract reference the applicable State
plan page, the date it was approved, and a link to where the currently
approved State plan page is posted online when possible. For minimum
fee schedules set at the Medicare rate as described in Sec.
438.6(c)(1)(iii)(B), we propose to require at Sec.
438.6(c)(5)(iii)(A)(5), that the contract include the Medicare fee
schedule and any specific information necessary for implementing the
payment arrangement. For example, Medicare updates their fee schedules
annually using a calendar year but Medicaid managed care contracts may
not be based on a calendar year, such as those that use a State fiscal
year. Therefore, States would have to identify the publication year of
the Medicare fee schedule being required by the SDP. As another
example, the Medicare physician fee schedule includes factors for
different geographic areas of the State to reflect higher cost areas;
the Medicaid managed care contract would have to specify if the plans
are required to apply those factors or use an average of those factors
and pay the same rate irrespective of the provider's geographic region.
For uniform increases as described in paragraph (c)(1)(iii)(D), we
propose at Sec. 438.6(c)(5)(iii)(B)(1) through (5) to require the
contract to include: (1) whether the uniform increase will be a
specific dollar amount or a specific percentage increase over
negotiated rates; (2) the procedure and diagnosis codes to which the
uniform increase will be applied; (3) the specific dollar amount of the
increase or percent of increase, or the methodology to establish the
specific dollar amount or percentage increase; (4) the applicable dates
of service within the rating period for which the uniform increase
applies; and (5) the roles and responsibilities of the State and the
plan, as well as the timing of payment(s), and any other significant
relevant information.
For maximum fee schedules as described in paragraph (c)(1)(iii)(E),
we propose at Sec. 438.6(c)(5)(iii)(C)(1) through (4) to require the
contract to include: (1) the maximum fee schedule the plan must ensure
payments are below; (2) the procedure and diagnosis codes to which the
fee schedule applies; (3) the applicable dates of service within the
rating period for which the fee schedule applies; and (4) details of
the State's exemption process for plans and providers to follow if they
are under contract obligations that result in the need to pay more than
the maximum fee schedule. We believe an exemption process is necessary
for payment arrangements that limit how much a managed care plan can
pay a provider to ensure that the MCO, PIHP, or PAHP retains the
ability to reasonably manage risk and has discretion in accomplishing
the goals of the contract.
For contractual obligations described in paragraph (c)(1)(i) and
(ii) that condition payment based upon performance, we propose at Sec.
438.6(c)(5)(iii)(D)(1) through (6) to require that managed care plan
contracts must include a description of the following elements approved
in the SDP arrangement: (1) the performance measures that payment will
be conditioned upon; (2) the measurement period for those metrics; (3)
the baseline statistics against which performance will be based; (4)
the performance targets that must be achieved on each metric for the
provider to obtain the performance-based payment; (5) the methodology
to determine if the provider qualifies for the performance-based
payment as well as the amount of the payment; and (6) the roles and
responsibilities of the State and the plan, the timing of payment(s),
what to do with any unearned payments if applicable, and other
significant relevant information. Some States perform the calculations
to determine if a provider has achieved the performance targets
necessary to earn performance-based payments, while others delegate
that function to their managed care plans. Adding this specificity to
the contract would ensure clarity for both the States and the managed
care plans.
For contractual obligations described in paragraphs (c)(1)(i) and
(ii) that are population or condition-based payments as defined in
Sec. 438.6(a), we propose at Sec. 438.6(c)(5)(iii)(E) to require the
contract to describe: (1) the Medicaid covered service(s) that the
population or condition-based payment is made for; (2) the time period
that the population-based or condition-based payment covers; (3) when
the population-based or condition-based payment is to be made and how
frequently; (4) a description of the attribution methodology, if one is
used, which must include at a minimum the data used, when the panels
will be established, how frequently those panels will be updated, and
how that attribution model will be communicated to providers; and (5)
the roles and responsibilities of the State and the plan in
operationalizing the attribution methodology if an attribution
methodology is used.
Proposed Sec. 438.6(c)(5)(iv) would require that the State include
in the managed care contract any encounter reporting and separate
reporting requirements that the State needs in order to audit the SDP
and report provider-level payment amounts to CMS as required in Sec.
438.6(c)(4).
Proposed Sec. 438.6(c)(5)(v) would require that the State indicate
in the contract whether the State would be using a separate payment
term as defined in Sec. 438.6(a) to implement the SDP. This
information would provide additional clarity for oversight purposes for
both States and CMS.
Finally, we propose to require in Sec. 438.6(c)(5)(vi) that all
SDPs must be specifically described and documented in MCO, PIHP, and
PAHP contracts no later than 120 days after the start of the SDP or
approval of the SDP under Sec. 438.6(c)(2)(i), whichever is later.
This timeframe is consistent with the timeframe being proposed for
documenting separate payment terms in the managed care contract under
Sec. 438.6(c)(6)(v). We believe that
[[Page 28144]]
proposing to require States to document the SDP within these timeframes
is reasonable given that the contract would only have to document the
SDP and the contract action could be submitted to CMS in draft form so
long as it included all of the required elements in Sec.
438.6(c)(5)(i) through (v), as applicable. CMS would not require a
final signed copy of the contract amendment within this proposed 120-
day timeframe; however, States would still be required to submit a
final signed contract action prior to CMS' approval of the managed care
contract.
For discussion on the proposed applicability dates for the
proposals outlined in this section, see section I.B.2.p. of this
proposed rule.
We solicit public comments on our proposals.
l. Including SDPs in Rate Certifications and Separate Payment Terms
(Sec. Sec. 438.6(c)(2)(ii)(J), (c)(6) and 438.7(f))
Including SDPs in rate certifications. Under current regulations,
all SDPs must be included in all applicable managed care contract(s)
and described in all applicable rate certification(s) as noted in Sec.
438.7(b)(6). As part of our proposed amendment and redesignation of
current Sec. 438.6(c)(2)(i), we are proposing to re-designate the
existing regulatory requirement at Sec. 438.6(c)(2)(i) as Sec.
438.6(c)(2)(ii)(J) to require that each SDP must be developed in
accordance with Sec. 438.4 and the standards specified in Sec. Sec.
438.5, 438.7, and 438.8. We are also proposing to remove the current
provision that SDPs must be developed in accordance with generally
accepted actuarial principles and practices. We are proposing this edit
because inclusion of the language ``generally accepted actuarial
principles and practices'' is duplicative of the language included in
Sec. 438.4. establishment of SDPs is a State decision. We are
concerned that inclusion of the duplicative language that SDPs must be
developed in accordance with generally accepted actuarial principles
and practices could be interpreted as a requirement for an actuary to
be involved in the development of the SDP arrangement and adherence to
actuarial standards of practice (ASOPs), potentially creating
unnecessary State administrative burden associated with the preprint
development process. However, we note the proposed rule maintains the
existing requirement that SDPs must be developed in accordance with
Sec. 438.4 and the standards specified in Sec. Sec. 438.5, 438.7, and
438.8. While we believe that an actuary, as defined in Sec. 438.2,
must develop the capitation rates to ensure they are actuarially sound
and account for all SDPs when doing so, but we believe States should
have the flexibility to determine if they wish to involve actuaries in
the development of each specific SDP arrangement. Because actuaries
must account for all SDPs approved by CMS and included in the State's
approved managed care contract in the applicable rate certifications,
providing all documentation required by CMS, we do recommend that
States consult with and keep actuaries apprised of SDPs to facilitate
their development of actuarially sound capitation rates. We also
believe that for certain SDPs, specifically bundled payments, episode-
based payments, population-based payments and accountable care
organizations, it would be beneficial for actuaries to assist States in
the development of these arrangements.
In accordance with Sec. 438.4(a), actuarially sound capitation
rates are projected to provide for all reasonable, appropriate and
attainable costs that are required under the terms of the contract and
for the operation of the managed care plan for the time period and the
population covered under the terms of the contract, and capitation
rates are developed in accordance with the requirements in Sec.
438.4(b) to be approved by CMS. This includes the requirement in Sec.
438.4(b)(1) that the capitation rates must be developed with generally
accepted actuarial principles and practices and in Sec. 438.4(b)(7)
they must meet any applicable special contract provisions as specified
in Sec. 438.6, to ensure that all SDPs, which are contractual
arrangements, are considered as the actuary develops actuarially sound
capitation rates. (Similarly, withhold and incentive arrangements and
pass-through payments must be taken into account when capitation rates
are developed.) We are not proposing changes to the requirements for
actuarially sound capitation rates; therefore, we will retain and
reaffirm here applicability of the requirements of that SDPs must be
developed in such a way as to ensure compliance with Sec. 438.4 and
the standards specified in Sec. 438.5 and specify further that SDPs
must also be developed in such a way to ensure compliance with Sec.
438.7 and Sec. 438.8.
We solicit public comments on our proposal.
Separate Payment Terms. Under current regulations, all SDPs must be
included in all applicable managed care contract(s) and described in
all applicable rate certification(s) as noted in Sec. 438.7(b)(6). As
part of the Medicaid Managed Care Rate Development Guide, CMS has
historically provided guidance on two ways that States could make
payment to cover SDP obligations in Medicaid managed care contracts:
through adjustments to the base capitation rates \111\ in alignment
with the standards described in Sec. 438.5(f) or through a ``separate
payment term'' \112\ which was described in guidance applicable to
rating periods beginning between July 1, 2019 and June 30, 2021.
Separate payment terms are unique to Medicaid managed care SDPs. CMS
has not previously formally defined separate payment terms in
regulation.
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\111\ As defined in Sec. 438.2, capitation payments are a
payment the State makes periodically to a contractor on behalf of
each beneficiary enrolled under a contract and based on the
actuarially sound capitation rate for the provision of services
under the State plan.
\112\ This guidance has appeared in the Medicaid Managed Care
Rate Development Guide for rating periods starting between July 1,
2019 and June 30, 2021. Medicaid Managed Care Rate Development
Guides for every rating period are located at https://www.medicaid.gov/medicaid/managed-care/guidance/rate-review-and-rate-guides/.
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The most common structure for separate payment terms is a State
first establishes a finite and predetermined pool of funding that is
paid by the State to the plan(s) separately and in addition to the
capitation payments for a specific SDP. The pool of funds is then
disbursed regularly throughout the rating period (for example,
quarterly) based on the services provided in that portion of the rating
period (for example, quarter) to increase total provider payments or
reach a specific payment rate target. Typically, States divide the
dedicated funding pool into equal allotments (for example, four if
making quarterly payments to their plans). They then review the
encounter data for the service(s) and provider class identified in the
approved preprint for the quarter that has just ended and divide the
allotment by the total service utilization across all providers in the
defined class (for example, inpatient discharges for all rural
hospitals) to determine a uniform dollar amount to be paid in addition
to the initial payment by the managed care plan for rendered services.
The State will then pay the quarterly allotment to the managed care
plans, separate from the capitation rate payment, and direct them to
use that allotment for additional retroactive payments to providers for
the utilization that occurred in the quarter that just ended. The State
will repeat this process each quarter, with the uniform increase
changing for each quarter depending on utilization but being paid
uniformly to providers in the defined class for the services within
that quarter (for example, inpatient discharges for rural hospitals).
Other
[[Page 28145]]
States have chosen to make payments semi-annually, annually, or
monthly. States have also utilized separate payment terms for SDPs that
are performance-based payments rather than uniform increases (for
example, pay for performance under which payment is conditioned upon
provider performance).
As noted earlier, separate payment terms are paid separate and
apart from capitation rate payments; they are not included in
capitation rates. The development of the separate payment term is
frequently done by the State rather than the State's actuaries; CMS has
never required actuaries to certify the reasonableness of the amount of
the separate payment term, but only that the separate payment term is
consistent with what was approved in the SDP preprint. However, CMS has
always required that separate payment terms be documented in the
State's rate certification and that SDPs, including those that utilize
separate payment terms, must be developed in accordance with Sec.
438.4 and the standards in Sec. Sec. 438.5, 438.7 and 438.8. CMS has
asked actuaries to document the separate payment terms in the State's
rate certification because they are required payments for services
under the risk-based contract.
Depending on the size and scope of the SDP and the provider payment
rates assumed in the capitation rate development, separate payment
terms can have a significant impact on the assessment of the actuarial
soundness of the rates. In some cases, capitation rates may not be
sufficient without taking separate payment terms into account. When
examined in conjunction with the capitation rates, CMS has found that
amounts included in separate payment terms can, when combined with
capitation payment amounts, represent a significant portion of the
total payment made under the Medicaid managed care contract. For
example, in one State, the separate payment term for an SDP for
inpatient hospital services represented 40 percent of the total amount
paid in certain rate cells.
In some cases, the provider payment rates assumed in the
development of the capitation rates, absent the SDP paid through a
separate payment term to the plan(s), are so low that the capitation
rates would likely not be actuarially sound. In the example above,
considering how low the payment rates were absent the SDP paid to the
plans through a separate payment term in this State, it would be
difficult for an actuary to determine that the capitation rates are
actuarially sound. However, the additional payments made as part of the
SDP for these providers raise the effective provider payment rates, and
after considering all payments made to the plan (the base capitation
rates and the separate payment term payments for the SDP) the actuary
may be able to determine that the capitation rates are actuarially
sound. This is not the case for all States and for all SDPs; however,
this example highlights the need to account for the impact of separate
payment terms on the assessment of the actuarial soundness of the
capitation rates. Additionally, since the contract requires that the
managed care plans pay the SDP to providers, the separate payment term
must be included within the actuarial certification for the rates to be
considered actuarially sound as defined in Sec. 438.4(a). For this
reason, we consider separate payment terms part of the contract with
the managed care plans that is subject to the requirements of section
1903(m)(2)(A) of the Act, and a necessary part of certifying the
actuarial soundness of capitation rates under this provision. As such,
we propose to regulate them under this authority.
Over time, the number of SDPs approved by CMS using separate
payment terms has increased substantially. According to our internal
analysis, 41.5 percent of all SDPs that CMS has reviewed and approved
from May 2016 through March 2022 were included in the State's rate
certification submission as a separate payment term. While there has
been some fluctuation over time in this trend, the share of SDPs that
use separate payment terms has increased from 42 percent of all SDPs
that began in calendar year 2020 to 55 percent of all SDPs that began
in calendar year 2021.\113\
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\113\ Our internal analysis examines trends based upon when a
payment arrangement began. Since States have different rating
periods, this can refer to different time frames for different
States. For example, payment arrangements that began in calendar
year 2020 would include payment arrangements that were in effect for
CY 2020 rating periods, which operated between January 1, 2020
through December 31, 2020, as well as SFY 2021 rating periods, which
for most States were operated between July 1, 2020 through June 30,
2021.
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In our January 2021 SMDL, we published additional guidance on SDPs,
and expressed our growing concern with the increased use of separate
payment terms.\114\ We noted, ``[a]s CMS has reviewed State directed
payments and the related rate certifications, CMS has identified a
number of concerns around the use of separate payment terms.
Frequently, while there is risk for the providers, there is often
little or no risk for the plans related to the directed payment, which
is contrary to the nature of risk-based managed care. This can also
result in perverse incentives for plans that can result in shifting
utilization to providers in ways that are not consistent with Medicaid
program goals.''
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\114\ https://www.medicaid.gov/Federal-Policy-Guidance/Downloads/smd21001.pdf.
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To better understand why States choose to pay plans for their SDPs
through a separate payment term, we started collecting information from
States as part of the revised preprint form published in January 2021.
States were required to start using this revised preprint for SDP
requests for rating periods beginning on or after July 1, 2021. In the
revised preprint form, States must identify if any portion of the SDP
would be included in the rate certification as a separate payment term
and if so, to provide additional justification as to why this is
necessary and what precludes the State from covering the costs of SDPs
as an adjustment to the capitation rates paid to managed care plans.
From the data we have collected as well as discussions with States,
we have noted that there are a number of reasons why States use
separate payment terms. For example, States have noted particular
challenges with including VBP arrangements in capitation rates. They
have asserted that it is difficult to project individual provider level
performance in a way that lends itself to inclusion in standard rate
development practices. Additionally, performance measurement often does
not align with States' rating periods, further complicating the
standard rate development process.
Several States also noted that even for fee schedule-based SDPs,
such as uniform payment increases, incorporation into standard rate
development practices presents challenges. States assert that using a
separate payment term offers administrative simplicity to the State
agency in administering the SDPs because distributing a pre-determined
amount of funding among the plans is much easier than relying on
actuarial projections. Further, the use of a separate payment term also
promotes the ease of tracking and verification of accurate payment to
providers from the managed care plans required under the SDP. This is
particularly important when States are implementing legislative
directives that require an appropriation of funding be dedicated to a
specific purpose. State legislatures, in some instances, have
identified a specific dollar amount that they want to invest in
increasing reimbursement for a particular service, potentially to
respond to an acute concern around
[[Page 28146]]
access. Incorporating this funding into the State's capitation rates
through standard rate development would not ensure that plans did not
use this funding, or portions of this funding, for other purposes.
Additionally, even with the proper tracking, States would have to
specify a particular minimum fee schedule or uniform increase at the
start of the rating period to include in rate development and ensure it
went to the appropriate providers for the appropriate services. While
such a methodology is permissible and used effectively by a number of
States today, some States have noted challenges in utilizing such an
approach, particularly if the SDP is targeting a narrow set of
providers.
States have also noted that utilization often cannot be predicted
adequately; thus, including dedicated funding into base rates may not
always result in the funding being distributed as intended by the
legislature. Absent the ability to use separate payment terms, States
are likely to resort to requiring plans to make interim payments based
on historical utilization and then reconciling to current utilization,
often after the end of the rating period, to ensure that all of the
funding was used as directed by the legislature. As noted in section
I.B.2.h. of this proposed rule, we have significant concerns with this
practice in States that already require plans to make interim payments
based on historical utilization and then reconcile to current
utilization. As part of this proposed rulemaking, we have proposed to
prohibit such payment methodologies in Sec. 438.6(c)(2)(vii).
States also stated that separate payment terms reduce the burden on
managed care plans by limiting the need to update claims systems. In
fact, one State noted that they shifted from incorporating a particular
SDP as an adjustment to capitation rates to implementing the SDP
through a separate payment term because their managed care plans did
not have the ability to update or modify their claims payment systems
in a manner that would ensure accurate payment of the increases
required under the State's SDP if the funding was built into the
capitation payment. The State noted that the managed care plans had
dedicated significant technical resources and still could not implement
the changes needed accurately.
As noted earlier, CMS has a strong preference that SDPs be included
as adjustments to the capitation rates since that method is most
consistent with the nature of risk-based managed care. However, we
recognize that States believe there is utility in the use of separate
payment terms for specific programmatic or policy goals. We believe
separate payment terms are one tool for States to be able to make
targeted investments in response to acute concerns around access to
care. However, we continue to believe that, while separate payment
terms often retain risk for the providers as opposed to guaranteeing
them payment irrespective of the Medicaid services they deliver to
Medicaid managed care enrollees, there is often little or no risk for
the plans related to separate payment terms under an SDP, which is
contrary to the nature of risk-based managed care.
Therefore, we believe that it is necessary to establish regulatory
requirements regarding the use of separate payment terms to fulfill our
obligations for fiscal and programmatic oversight. Because the use of
separate payment terms is limited to SDPs that must be tied to
utilization and delivery of services to Medicaid enrollees under the
managed care contract and the potential impact of separate payment
terms on the assessment of actuarial soundness and certification of
capitation rates, we consider separate payment terms part of the
contract with the a managed care plan that is subject to 1903(m)(2)(A)
requirements, and we propose to regulate them under this authority.
States are generally not permitted to direct the expenditures of a
Medicaid managed care plan under the contract between the State and the
plan or to make payments to providers for services covered under the
contract between the State and the plan (Sec. Sec. 438.6 and 438.60)
unless SDP requirements are satisfied.
Proposed Regulatory Changes--Contract Requirements
First, we propose to amend Sec. 438.6(a) to define ``separate
payment term'' as a pre-determined and finite funding pool that the
State establishes and documents in the Medicaid managed care contract
for a specific SDP for which the State has received written prior
approval. Payments made from this funding pool are made by the State to
the MCOs, PIHPs or PAHPs exclusively for SDPs for which the State has
received written prior approval and are made separately and in addition
to the capitation rates identified in the contract as required under
Sec. 438.3(c)(1)(i).
CMS recognizes that some separate payment terms in the past may not
have fit this definition. For example, one State makes one payment
monthly that is inclusive of both the capitation payment and the
separate payment term. The State then contractually requires the
managed care plans to hold a portion of the monthly payment in a
reserve that the State later directs the plans how to pay to providers
under an approved SDP. In this example, the State initially indicated
to CMS that the SDP was accounted for through adjustments to base data
in capitation rates. However, the State later agreed with CMS that the
contractual requirement to hold a portion of the monthly payment in a
reserve that the State later directed was more in alignment with
separate payment terms. To be clear, such a practice would not be
considered an adjustment to base rates or part of capitation rate
development under this proposed rule; instead it would, under our
proposed rule, fall under the proposed definition of a separate payment
term and would have to comply with all proposed requirements for SDPs
and separate payment terms in the proposed revisions to Sec. 438.6(c).
We propose a new Sec. 438.6(c)(6) that would specify requirements
for the use of separate payment terms. First, we propose a new Sec.
438.6(c)(6)(i) to require that all separate payment terms are reviewed
and approved as part of the review of the SDP in Sec. 438.6(c)(2).
This is effectively current practice today; when a State indicates that
an SDP is included in the applicable rate certification(s) through a
separate payment term, the approved preprint is checked to ensure that
it also indicates that the SDP utilizes a separate payment term. This
requirement would codify this operational practice. We believe
reviewing and approving the separate payment term as part of the SDP
review and approval process would be mutually beneficial for CMS and
States because they are inextricably linked given the proposed
definition of a separate payment term. We believe this would also
enable us to track of the use of separate payment terms more quickly
and accurately.
Because we are proposing to require that separate payment terms are
approved as part of the review and approval of the SDPs in Sec.
438.6(c)(2)(i) (redesignated from 438.6(c)(2)(ii)), we believe we
should explicitly address those SDPs that do not require written prior
approval to ensure clarity for States. Therefore, we propose a new
requirement at Sec. 438.6(c)(6)(ii) that would expressly prohibit
States from using separate payment terms to fund SDPs that are exempted
from the written prior approval process--specifically, minimum fee
schedules using State plan approved rates in Sec. 438.6(c)(1)(iii)(A)
and minimum fee schedules using approved Medicare fee schedules, as
[[Page 28147]]
proposed in Sec. 438.6(c)(1)(iii)(B). Such payment arrangements must
be included as an adjustment to the capitation rates identified in the
contract, as required under Sec. 438.3(c)(1)(i).
At Sec. 438.6(c)(6)(iii), we propose to require that each separate
payment term be specific to both an individual SDP approved under Sec.
438.6(c)(2)(i) (redesignated from 438.6(c)(2)(ii)) and to each Medicaid
managed care program to provide clarity in the contract for the plan
and facilitate State and Federal oversight of such terms. SDPs approved
under Sec. 438.6(c)(2) can apply to more than one Medicaid managed
care program. Requiring that each separate payment term be specific to
both the SDP approved under Sec. 438.6(c)(2)(i) (redesignated from
438.6(c)(2)(ii)) and each Medicaid managed care program would
facilitate monitoring and oversight help ensure clarity and consistency
between the approval of the separate payment term and the SDP, the
managed care plan contract, and the rate certification.
Additionally, we are proposing a new requirement at Sec.
438.6(c)(6)(iv) that the separate payment term would not exceed the
total amount documented in the written prior approval for each SDP for
which we have granted written prior approval. Under current practice,
the total dollar amount for the separate payment term has acted as a
threshold to ensure alignment between the rate certification and the
SDP; States that documented more for the separate payment term in the
rate certification(s) than the total dollars documented in the preprint
under current practice have to either revise the rate amendment so that
the total dollars for the separate payment term does not exceed what
was captured in the preprint or submit an amendment to the preprint. If
States choose to amend the preprint under current practice, the State
is required to explain the cause of the increase (for example, a change
in payment methodology, or expansion of the provider class); and then
verify that the payment analysis has not changed or if it has, then
update the payment analysis to ensure that the total payment rate is
still reasonable, appropriate and attainable.\115\ This proposed
requirement would strengthen this practice by requiring that the amount
included in both the rate certification(s) and contract(s) for each
separate payment term cannot exceed the amount documented as part of
the SDP review and approval. The total dollar amount documented in the
written prior approval for the State directed payment would instead act
as a maximum that could not be exceeded in the Medicaid managed care
contract(s) and rate certification(s) that include the SDP without
first obtaining written CMS approval of an amendment to the SDP as
noted below. We emphasize that we currently review rate certifications
to verify that the total dollars across all applicable Medicaid managed
care programs do not exceed the total dollars identified in the State
directed payment documentation approved by CMS. If the total dollars
included in rate certifications exceed the total dollars identified in
the State directed payment documentation, the State then has to either
reduce the total dollars included in the rate certification for the
separate payment term or, most commonly, submit an amendment to the
preprint for review and approval by CMS. This process causes
significant delays and administrative burden for both the State and the
Federal government, and therefore, we believe a regulation prohibiting
States from exceeding the total dollars for the separate payment term
identified in the State directed payment documentation is appropriate
and important.
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\115\ As noted in section I.B.2.f. of this proposed rule, CMS
requires States to demonstrate that SDPs result in provider payment
rates that are reasonable, appropriate, and attainable as part of
the preprint review process in alignment with the guidance published
in State Medicaid Director Letter #21-001 published on January 8,
2021. We are proposing to codify this requirement in Sec.
438.6(c)(2(ii)(I).
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We have also considered requiring that the separate payment term
must equal exactly the total amount documented for each SDP for which
we have granted written prior approval. Instead of acting as a maximum,
the total dollar amount for the separate payment term would act as both
a minimum and a maximum; the State's contract and rate certifications
would have to include exactly the total dollar amount identified in the
SDP approved by CMS. We did not propose this alternative as we are
concerned that requiring the total amount for the separate payment term
to act as both a minimum and maximum could be too administratively
burdensome; however, we solicit comments on both our proposal to
require that the total dollars documented in the SDP approved by CMS
under (c)(2) would act as a maximum as well as this alternative option
of the total dollars documented in the SDP approved by CMS under
(c)(2)(i) as both a minimum and a maximum.
Historically, separate payment terms have only been documented in
the State's preprint review and in the State's rate certifications; the
details of when and how these payments would be made by the State to
the plans was often not clear to CMS or the plans. This lack of clarity
presents significant oversight concerns for these separate payment
terms because it makes tracking the payments made from the State to the
plan difficult to identify, particularly on the CMS-64 form on which
States claim FFP. It also presents challenges for ensuring timely
payment to plans and, ultimately, providers. CMS believes that just as
the final capitation rates must be specifically identified in the
applicable contract submitted for CMS review and approval, so too
should separate payment terms associated with SDPs.
As previously noted in this section, CMS maintains that while there
is risk for the providers as opposed to guaranteeing them payment
irrespective of the Medicaid services they deliver to Medicaid managed
care enrollees, there is often little or no risk for the plans related
to the SDP to the extent it is included in contracts as a separate
payment term, which is contrary to the nature of risk-based managed
care. This becomes even more concerning when States retroactively amend
the separate payment term, sometimes even after the end of the rating
period.
To illustrate this, we provide the following examples. Example 1:
States that include SDPs into their contracts and rate certifications
through separate payment terms must have the total dollars for the
separate payment term certified in the rate certification(s). The State
would then look at the utilization over a defined period, for example,
one quarter, and divide one-fourth of the total dollars certified in
the separate payment term by the utilization during that quarter to
determine a uniform dollar amount increase. Example 1 illustrates a
common practice for SDPs that use separate payment terms: it allows the
uniform dollar amount applied to utilization to vary from one quarter
to another, but it ensures that the total dollars dedicated to the
State directed payment are fully expended.
Example 2: Some States have used this same methodology in example
1, but instead of having their actuaries certify the total dollar
amount prospectively, they would have their actuaries certify an
estimate of the total dollars and then have their actuaries recertify a
higher amount later, often after all the payments under the separate
payment term have been made.
Example 2 not only removes all risk from the plans for the SDP, but
also removes all risk from the providers when the actuary recertifies a
total dollar amount later, often after all the payments under the
separate payment
[[Page 28148]]
term have been made. Such practices are contradictory to the
prospective nature of risk-based managed care. In our experience, such
payment arrangements are not driven by furthering particular goals and
objectives identified in the State's managed care quality strategy, but
rather by the underlying financing of the non-Federal share associated
with the SDPs. We note financing requirements in statute and regulation
are applicable across the Medicaid program irrespective of the delivery
system (for example, fee-for-service, managed care, and demonstration
authorities), and are similarly applicable whether a State elects to
direct payments under Sec. 438.6(c) or not.
To curtail these concerning practices, we propose to require as
part of Sec. 438.6(c)(6)(v) that States must document the separate
payment term in the State's managed care contracts no later than 120
days after the start of the payment arrangement or written prior
approval of the SDP, whichever is later. We believe that proposing to
require States to document the separate payment term within these
timeframes is reasonable given that the contract amendment would only
have to document the separate payment term and the related SDP; the
contract action could be submitted to CMS in draft form so long as it
included all of the required elements. CMS would not require a final
signed copy of the amendment within this proposed 120-day timeframe;
however, States would still be required to submit a final signed
contract action prior to CMS' approval of the managed care contract.
To further the fiscal and programmatic integrity of separate
payment terms, we propose in Sec. 438.6(c)(6)(v)(A) to prohibit States
from amending the separate payment term after CMS approval except to
account for an amendment to the payment methodology that is first
approved by CMS as an amendment to the approved State directed payment.
We recognize that a change in payment methodology would potentially
result in the need to amend the separate payment term as it could
impact the total dollar amount. However, to avoid the current practice
where States include a total dollar amount in the rate certification(s)
other than what is in the approved SDP preprint, CMS is proposing to
require that CMS first approve the amendment to the preprint before the
separate payment term can be amended. We believe this proposal would
also ensure that some level of risk is maintained and that States do
not retroactively add additional funding with the goal of removing all
risk from the SDP arrangement. Such actions do not align with the
fundamental principles of Medicaid managed care.
Alternatively, we are also considering including a proposal to
permit amendments to the separate payment term to account for a change
in the total aggregate dollars to be paid by the State to the plan
where there is no change in the non-Federal portion of the total
aggregate dollars. We are considering this alternative in recognition
that the Federal portion of the total aggregate dollars may fluctuate
due to Federal statute changes that are outside the State's control. We
acknowledge that due to this, the total dollars, which includes the
Federal share, cannot be perfectly predicted by States at the start of
a State's rating period. We did not include this alternative proposal
out of concern that it may have negative unintended consequences. We
solicit comment on both the exception we are proposing and this
alternative additional exception that we are considering.
To improve transparency of States' use of separate payment terms
and to ensure that managed care plans have clear information on the
contractual requirements associated to State directed payments linked
to a separate payment term, in Sec. 438.6(c)(6)(v)(B)(1) through (4),
we propose four pieces of information that would be documented in the
State's Medicaid managed care plan contracts: (1) the total dollars
that the State would pay to the plans for the individual SDP that CMS
gave written prior approval; (2) the timing and frequency of payments
that would be made under the separate payment term from the State to
the plans; (3) a description or reference to the contract requirement
for the specific SDP for which the separate payment term would be used;
and (4) any reporting that the State requires to ensure appropriate
reporting of the separate payment term for purposes of MLR reporting
under Sec. 438.8.
Proposed Regulatory Changes--Rate Certification for Separate Payment
Terms
To reflect our proposals discussed above that would require States
to document separate payment terms in their managed care rate
certifications, we propose changes to Sec. 438.7. Specifically, we
propose to add a new Sec. 438.7(f) that would require the State,
through its actuary, to certify the total dollar amount for each
separate payment term as detailed in the State's Medicaid managed care
contract, consistent with the requirements of Sec. 438.6(c)(6).
Requiring that all separate payment terms be included in the rate
certification to plans is also current practice today and provides a
complete picture of all payments made by States to plans under risk
contracts.
We also propose to codify many existing practices that we currently
employ when reviewing State directed payments that use separate payment
terms. In Sec. 438.7(f)(1), we propose that the State may pay each
MCO, PIHP, or PAHP a different amount under the separate payment term
compared to other MCOs, PIHPs, or PAHPs so long as the aggregate total
dollars paid to all MCOs, PIHPs, and PAHPs does not exceed the total
dollars of the separate payment term for each respective Medicaid
managed care program included in the Medicaid managed care contract. In
Sec. 438.7(f)(2), we propose that the State, through its actuary,
would have to provide an estimate of the impact of the separate payment
term on a rate cell basis, as paid out per the SDP approved by CMS
under Sec. 438.6(c)(2)(i). Both of these proposed regulatory
requirements are part of current operational practice today as
documented in the Medicaid Managed Care Rate Development Guide.\116\
Having the estimated impact of the separate payment term on a rate cell
basis helps to evaluate the actuarial soundness of the capitation
rates. In Sec. 438.7(f)(3), we propose that no later than 12 months
following the end of the rating period, the State would have to submit
documentation to CMS that includes the total amount of the separate
payment term in the rate certification consistent with the distribution
methodology described in the State directed payment for which the State
obtained written prior approval to facilitate oversight and monitoring
of the separate payment term.
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\116\ Medicaid Managed Care Rate Development Guides for every
rating period are located at https://www.medicaid.gov/medicaid/managed-care/guidance/rate-review-and-rate-guides/.
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Finally, we are proposing at Sec. 438.7(f)(4) to require States to
submit a rate certification or rate certification amendment
incorporating the separate payment term within 120 days of either the
start of the payment arrangement or written prior approval of the SDP,
whichever is later. This proposal is aligned with the proposed contract
requirement in Sec. 438.6(c)(6)(v).
As previously noted we strongly prefer that SDPs be included as
adjustments to capitation rates since that method is most consistent
with the nature of risk-based managed care. Our
[[Page 28149]]
proposals to amend Sec. 438.6(a) to add a new definition for separate
payment term, the addition of Sec. Sec. 438.6(c)(6) and 438.7(f) are
intended to maintain the State's ability to use separate payment terms
while implementing necessary guardrails for fiscal and programmatic
oversight. However, given our longstanding concern with separate
payment terms, CMS is considering, and invites comment on, requiring
all SDPs to be included only through risk-based adjustments to
capitation rates and eliminate the State's ability to use separate
payment terms altogether in the final rule based on comments received.
Prohibiting the use of separate payment terms would align with CMS'
stated preference and would be most consistent with the nature of risk-
based managed care. However, many States currently use separate payment
terms for existing SDPs; prohibiting their use could cause some
disruptions for States.
Another alternative CMS is considering, and invites comment on, is
further prohibiting the use of separate payment terms not only to SDPs
described in paragraphs (c)(1)(iii)(A) and (B), but to all SDPs
described in paragraph (c)(1)(iii). Under this alternative, States
would only be able to use separate payment terms for value-based
initiatives described in paragraphs (c)(1)(i) and (ii). This
alternative would still allow States to use separate payment terms for
some payment arrangements and could incentivize States to consider
quality-based payment models that can better improve health outcomes
for Medicaid managed care enrollees. this proposal recognizes the
difficulties that States and their actuaries may face in incorporating
some value-based payment initiatives into capitation rate development
as compared to fee schedules as described in paragraph (c)(1)(iii).
For each of these two alternatives, we acknowledge that some States
currently use separate payment terms. Therefore, these alternative
proposals could cause some disruptions as States evaluate changes to
SDPs. If CMS adopts one of the alternatives for a total payment rate
limit on SDP expenditures in the final rule, we also seek public
comment on whether or not CMS should consider a transition period in
order to mitigate any disruptions.
We seek public comment on whether either of these alternative
approaches we are considering should be adopted in the final rule, as
well as comments on our proposals.
For discussion on the proposed applicability dates for the
proposals outlined in this section, see section I.B.2.p. of this
proposed rule.
We solicit public comment on our proposals.
m. SDPs Included Through Adjustments to Base Capitation Rates (Sec.
438.7(c)(4) Through (6))
We also propose three additional changes to Sec. 438.7(c) to
address adjustments to managed care capitation rates that are used for
SDPs. Specifically, we propose to add a new regulatory requirement at
Sec. 438.7(c)(5) specifying that retroactive adjustments to capitation
rates resulting from an SDP must be the result of an approved SDP being
added to the contract, an amendment to an already approved SDP, a State
directed payment described in Sec. 438.6(c)(1)(iii)(A) or (B), or a
material error in the data, assumptions, or methodologies used to
develop the initial rate adjustment such that modifications are
necessary to correct the error. This requirement would align with the
proposed requirement at Sec. 438.6(c)(6)(v)(A). We believe this
proposed regulatory requirement is necessary to ensure the fiscal
integrity of SDPs and their impact on rate development. While not as
frequent, we have also observed States, through their actuaries,
submitting amendments to rates for SDPs included through adjustments to
base rates that do not reflect changes in payment methodology, changes
in benefit design, or general actuarial practices, but instead appear
to be related to financing of the non-Federal share. We do not view
such actions as consistent with the prospective and risk-based nature
of Medicaid managed care. It also creates significant administrative
burden for both States and the Federal government, by delaying review
of associated rate certifications.
Additionally, we propose a new regulatory requirement at Sec.
438.7(c)(4) that States must submit a revised rate certification for
any changes in the capitation rate per rate cell, as required under
Sec. 438.7(a) for any special contract provisions related to payment
in Sec. 438.6 not already described in the rate certification,
regardless of the size of the change in the capitation rate per rate
cell. States are permitted the flexibility under Sec. 438.7(c)(3) to
increase or decrease the capitation rate per rate cell up to 1.5
percent during the rating period without submitting a revised rate
certification for rate changes unrelated to special contract
provisions, including SDPs, and ILOSs as proposed in section I.B.4.e.
of this proposed rule. We believe that providing this same flexibility
for changes to rates for special contract provisions, including SDPs,
is incongruent with the existing requirement at Sec. 438.7(b)(6) that
the rate certification include a description of any of the special
contract provisions related to payment in Sec. 438.6 that are applied
in the contract. In addition, we believe it is also inconsistent with
ensuring appropriate program integrity, such as the 105 percent
threshold in 438.6(b)(2) and existing and proposed SDP standards.
Therefore, our proposal here addresses and clarifies this requirement.
Finally, we propose a new regulatory requirement at Sec.
438.7(c)(6) to require that States must submit the required rate
certification documentation for SDPs incorporated through adjustments
to base rates (either the initial rate certification or a revised rate
certification) no later than 120 days after either the start date of
the SDP approved under Sec. 438.6(c)(2)(i) (redesignated from Sec.
438.6(c)(2)(ii)) or 120 days after the date CMS issued written prior
approval of the SDP, whichever is later.
For discussion on the proposed applicability dates for the
proposals outlined in this section, see section I.B.2.p. of this
proposed rule.
We solicit public comment on our proposals.
n. Appeals (Sec. 430.3(d))
As outlined under Sec. 438.6(c), SDPs are arrangements that allow
States to require managed care plans to make specified payments to
healthcare providers when the payments support overall Medicaid program
goals and objectives (for example, funding to ensure certain minimum
payments are made to safety net providers to ensure access or quality
payments to ensure providers are appropriately rewarded for meeting
certain program goals). Section 438.6(c) was issued by CMS because this
type of State direction of managed care payment goes against the
general premise of managed care in which a contracted organization
assumes risk from the State for the delivery of care to its
beneficiaries. As a result, we established a process whereby States
must submit a ``preprint'' form to CMS to document how the SDP complies
with the Federal requirements outlined in Sec. 438.6(c). If the
proposal does comply, we issue written prior approval. Subsequent to
written prior approval, the SDP is permitted to be included in the
relevant managed care organization contract and rate certification
documents. This process is required by CMS for most SDPs.
As discussed throughout this proposed rule, the volume of State
[[Page 28150]]
requests for written approval to implement State directed payment
arrangements has grown significantly in both number and total dollars
included in managed care plan capitation rates since Sec. 438.6(c) was
promulgated in the 2016 final rule.
Based on our review of SDP prior approval requests, we have
observed that States use SDPs not only as routine payment mechanisms,
such as to set minimum fee schedules or provide uniform increases, but
also for more complex payment arrangements, such as to implement Total
Cost of Care (TCOC) programs, and multi-metric and multi-year VBPs. CMS
provides technical assistance to States at all stages of SDP
development to help States develop SDP arrangements that meet their
programmatic goals and comply with Sec. 438.6(c). This technical
assistance can involve both verbal and written assistance, as well as
the exchange of CMS-generated question sets and State responses. The
State responses are shared internally with Federal review partners who
provide subject matter expertise, which may include those representing
managed care policy and operations, quality, and actuarial science,
which is then shared with the State to inform SDP revisions and ensure
compliance with the regulations.
Providing this technical assistance has become increasingly
challenging as the number and complexity of States' SDP requests has
increased. To date, when CMS and States have found themselves unable to
reach agreement on an SDP proposal and we are unable to issue prior
written approval, States have agreed to withdraw the submission.
However, as SDPs have matured as a State tool, they have outgrown this
informal process of State rescission. The proposals in this rule would
further specify and strengthen the SDP regulations and we believe it is
appropriate to begin formally disapproving proposals that cannot comply
with the regulations.
A disapproval for an SDP could be issued for many reasons,
including impermissible financing of the non-Federal share, failure to
show improvement in the proposed quality evaluation report in the
timeframe required, or non-compliance with the controlling regulations
in part 438. To be consistent with other CMS processes which issue
formal disapprovals, such as those for SPA submissions and
disallowances of State Medicaid claims, there should be a formal
process for States to appeal should CMS issue disapproval of written
prior approval for a State's SDP proposal. The alternative is that a
State may seek redress in the courts, which can be costly and slow for
both CMS and the States. We believe that States will benefit from and
appreciate an established, consistent administrative process with which
they are familiar.
Under our authority under section 1902(a)(4) of the Act to
establish methods for proper and effective operations in Medicaid, we
propose to add a new Sec. 430.3(d) that would explicitly permit
disputes that pertain to written disapprovals of SDPs under Sec.
438.6(c) to be heard by the Health and Human Services (HHS) Department
Appeals Board (the Board) in accordance with procedures set forth in 45
CFR part 16. As described in that section, the Board is comprised of
members appointed by the HHS Secretary it conducts de novo review of
certain agency decisions under the procedures at 45 CFR part 16 and its
corresponding appendix A. The Board has a robust administrative
adjudication process as well experience resolving disputes between CMS
and States involving the Medicaid program, as it already reviews
Medicaid disallowances under Title XIX of the Act using the procedures
set forth at 45 CFR part 16.
Applying those procedures to CMS's decision to deny a State's SDP
request, the State would have 30 days to appeal to the Board after an
appellant receives a final written decision from CMS communicating a
disapproval of a State directed payment. The case would then be
assigned a presiding Board member who would preside over procedural
matters and conduct record development in the case. Within 10 days of
receiving the notice of appeal, the Board would assess the filing for
completeness and jurisdiction. If it is found to be appropriately
filed, the Board would acknowledge the notice and outline the next
steps in the case. Under existing 45 CFR 16.16, the Board may even
allow additional parties to participate if there is a ``clearly
identifiable and substantial interest in the outcome of the dispute''
in the discretion of the Board. The State would then have 30 days to
file its appeal brief, which would contain its argument for why the
final decision of CMS was in error, and its appeal file, which would
include the documents on which its arguments are based. Then, CMS would
have 30 days to submit its brief in response to the State's brief as
well as any additional supporting documentation not already contained
in the record. The State would be given fifteen days to submit its
optional reply.
Under the Board's process, parties would be encouraged to work
cooperatively to develop a joint appeal file and stipulate to facts
alleviating the need to submit documentation. At any time, the Board
may request additional documentation or information, request additional
briefings, hold conferences, set schedules, issue orders to show cause,
and take other steps as appropriate to ``develop a prompt, sound
decision'' per existing 45 CFR 16.9. Although there is no general right
to a hearing in cases heard under 45 CFR part 16, States appealing a
CMS disapproval of a proposed State directed payment under this
proposed process could request a hearing or oral argument, or the Board
may call for one sua sponte should it determine its decision-making
would be enhanced by such proceedings. Generally, the Board's
proceedings are held in Washington, DC, but may be held in an HHS
Regional Office or ``other convenient facility near the appellant.''
Decisions are issued by the Board in three-member panels. Under 45 CFR
16.23, the Board has established general goals for its consideration of
cases within 6 to 9 months; however, the paramount concern of the Board
is to take the time needed to review a record fairly and adequately in
order to produce a sound decision. Mediation may be used under 45 CFR
16.18 as an alternative or preliminary process to resolve the issues
between the parties.
As an alternative to our proposal described above to use the Board
for such decisions, we also considered permitting appeals of SDP
written disapprovals to be heard by the CMS Offices of Hearings and
Inquiries (OHI) and the CMS Administrator for final agency action, as
governed by part 430, subpart D. The current jurisdiction of OHI stems
from section 1902 of the Act, under which it hears appeals arising from
decisions to disapprove Medicaid State Plan material under Sec. 430.18
or to withhold Federal funds under Sec. 430.35 for noncompliance of a
State Plan. The OHI process is overseen by a presiding officer who
makes a recommendation to the Administrator, who issues the final
decision. The process is initiated upon issuance of a written
disapproval.
If we were to use this process for disapproval of SDPs, the hearing
officer would mail the State a notice of hearing or opportunity for
hearing related to an SDP disapproval that is also published in the
Federal Register. The hearing would be scheduled either in the CMS
Regional Office or another place designated by the hearing officer for
convenience and necessity of the parties between 30 and 60 days after
notice. Before the hearing, issues may be added, removed, or modified,
to also be published in the Federal Register and
[[Page 28151]]
with twenty days' notice to the State before the hearing, unless all
issues have been resolved, in which case the hearing is terminated.
Under this process, the State and CMS would be given 15 days to
provide comment and information regarding the removal of an issue.
Before the hearing, other individuals or groups would be able to
petition to join the matter as a party within 15 days after notice is
posted in the Federal Register. The State and CMS would be able to file
comments on these petitions within five days from receipt. The
presiding officer would determine whether to recognize additional
parties. Alternatively, any person or organization would be able to
file an amicus curiae (friend of the court) as a non-party, should
their petition to do so be granted. The parties would have the right to
conduct discovery before the hearing under Sec. 430.86 and to
participate in prehearing conferences under Sec. 430.83.
At the hearing, parties would make opening statements, submit
evidence, present and cross-examine witnesses, and present oral
arguments.\117\ The transcript of the hearing along with stipulations,
briefs, and memoranda would be filed with CMS and may be inspected and
copied in the office of the CMS Docket Clerk. After the expiration of
the period for post hearing brief, the presiding officer would certify
the record and recommendation to the Administrator. The Administrator
would serve a copy to the parties who have 20 days to file exceptions
or support to the recommendation. The Administrator would then issue
its final decision within 60 days. The decision of the Administrator
under this section is the final decision of the Secretary and
constitutes ``final agency action'' within the meaning of 5 U.S.C. 704
and a ``final determination'' within the meaning of section 1116(a)(3)
of the Act and Sec. 430.38. Should the Administrator preside directly,
they will issue a decision within 60 days after expiration of the
period for submission of post hearing briefs. Hearings using this CMS/
OHI and Administrator review process most often take over 1 year to
reach final resolution.
---------------------------------------------------------------------------
\117\ 42 CFR 430.83.
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We believe the Board would be the most appropriate entity to hear
appeals of disapprovals of SDPs proposals for the following reasons.
Foremost, while both the Board's and OHI's processes can resolve
disputes, we believe the Board's shorter goal resolution time of 6 to 9
months would better facilitate timely approval of managed care plan
contracts and the payment of capitation payments. Medicaid managed care
uses a prospective payment system of capitation payments and anything
that delays approval of the managed care plans' contracts can have a
significant adverse impact on a State's managed care program.
Additionally, the Board's processes have the added flexibilities of
allowing for mediation under 45 CFR 16.18, as well as not requiring,
but allowing, a hearing, as described in 45 CFR 16.11. These
differences in the Board regulations give additional options and
possible efficiencies to the parties. Therefore, while we believe both
processes would be adequate for appeals of any disapproval of a State
directed payment, for the reasons described above, we believe the
processes under the Board would be the most appropriate proposal for
inclusion in Sec. 430.3(d).
We seek public comment on whether the Board or OHI appeals
processes would best serve the purposes of resolving disputes fairly
and efficiently.
o. Reporting Requirements To Support Oversight (Sec. 438.6(c)(4))
Many States with managed care programs are using the authority in
Sec. 438.6(c) to direct managed care plans' payments to certain
providers. States' increasing use of these arrangements has been cited
as a key area of oversight risk for CMS. Several oversight bodies,
including MACPAC, OIG, and GAO, have authored reports focused on CMS
oversight of SDPs.118 119 120 Both GAO and MACPAC have
recommended that we collect and make available provider-specific
information about Medicaid payments to providers, including SDPs.
---------------------------------------------------------------------------
\118\ Medicaid and CHIP Payment and Access Commission,
``Oversight of Managed Care Directed Payments,'' June 2022,
available at https://www.macpac.gov/wp-content/uploads/2022/06/Chapter-2-Oversight-of-Managed-Care-Directed-Payments-1.pdf.
\119\ U.S. Department of Health and Human Services Office of the
Inspector General, ``Aspects of Texas' Quality Incentive Payment
Program Raise Questions About Its Ability To Promote Economy and
Efficiency in the Medicaid Program,'' A-06-18-07001, December 21,
2020, available at https://oig.hhs.gov/oas/reports/region6/61807001.asp.
\120\ U.S. Government Accountability Office, ``Medicaid: State
Directed Payments in Managed Care,'' June 28, 2022, available at
https://www.gao.gov/assets/gao-22-105731.pdf.
---------------------------------------------------------------------------
As discussed in section I.B.3. of this proposed rule, CMS' current
review and approval process for SDPs is prospective; that is, we do not
consistently nor systematically review the actual amounts that States
provide to managed care plans for these SDPs \121\ nor the actual
amounts that managed care plans pay to providers. CMS published a
revised preprint form in January 2021 that requires States to provide
an estimated total dollar amount that will be included in the
capitation rates for the SDP arrangement; \122\ however, States are not
required to report to CMS on the actual expenditures associated with
these arrangements in any separate or identifiable way. On a limited
basis, we perform in-depth State-level medical loss ratio (MLR) reviews
and Financial Management Reviews (FMRs) that include the actual amounts
paid through SDPs. But without the systematic collection of actual
payment amounts, we cannot determine exactly how much is being paid
under these arrangements, to what extent actual expenditures differ
from the estimated dollar amounts approved by CMS under a State's
proposal, and whether Federal funds are at risk for impermissible or
inappropriate payments.
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\121\ Consistent with the requirements for separate payment
terms outlined in the Medicaid managed care rate guide, CMS requires
States to (1) submit documentation to CMS includes the total amount
of the payment into the rate certification's rate cells consistent
with the distribution methodology included in the approved State
directed payment preprint, as if the payment information had been
known when the rates were initially developed; and (2) submit a rate
amendment to CMS if the total amount of the payment or distribution
methodology is changed from the initial rate certification.
\122\ https://www.medicaid.gov/medicaid/managed-care/downloads/sdp-4386c-preprint-template.pdf.
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We concur with the oversight bodies that it is important that we
gain more information and insight into actual SDP spending to help us
fulfill our oversight and monitoring obligations. We propose two
approaches, one near term and one longer term, for collecting both
aggregate and provider-level information. The first proposal would use
existing MLR reporting as a vehicle to collect actual expenditure data
associated with SDPs. Specifically, in Sec. 438.8(k), we propose to
require that managed care plans include SDPs and associated revenue as
separate lines in their MLR reports to States; specifically, the amount
of payments to providers made under SDPs that direct the managed care
plan's expenditures as specified in Sec. 438.6(c) and the payments
from the State to the managed care plans for expenditures related to
these SDPs. In turn, we propose to require that managed care plan-level
SDP expenditure reporting be explicitly reflected in States' annual
summary MLR reporting to CMS, as required under Sec. 438.74. See
section I.B.3. of this proposed rule for more information about these
proposals.
We also propose to establish a new requirement at Sec. 438.6(c)(4)
for States to annually submit data, no later than 180
[[Page 28152]]
days after each rating period, to CMS' Transformed Medicaid Statistical
Information System (T-MSIS), and in any successor format or system
designated by CMS, specifying the total dollars expended by each MCO,
PIHP, and PAHP for SDPs that were in effect for the rating period,
including amounts paid to individual providers. The purpose of this
reporting would be to gain more information and insight into actual SDP
spending at the individual provider-level. As MACPAC noted in their
June 2022 Report to Congress, ``[State directed payments] are a large
and rapidly growing form of Medicaid payments to providers, but we do
not have provider-level data on how billions of dollars in directed
payments are being spent''.\123\ The Commission noted that SDPs are
larger than Disproportionate Share Hospital (DSH) and Upper Payment
Limit (UPL) supplemental payments, but there is much less data on who
is receiving them.\124\ Currently, States must provide CMS with
specific information for FFS supplemental payments that are made to
individual providers; however, there is no such requirement for States
or managed care plans to provide this type of quantitative, provider-
specific data separately for SDPs. We believe implementing a provider-
level SDP reporting requirement would facilitate our understanding of
provider-level Medicaid reimbursement across delivery systems.
---------------------------------------------------------------------------
\123\ Medicaid and CHIP Payment and Access Commission,
``Oversight of Managed Care Directed Payments,'' June 2022,
available at https://www.macpac.gov/wp-content/uploads/2022/06/Chapter-2-Oversight-of-Managed-Care-Directed-Payments-1.pdf.
\124\ Medicaid and CHIP Payment and Access Commission,
``Oversight of Managed Care Directed Payments,'' June 2022,
available at https://www.macpac.gov/wp-content/uploads/2022/06/Chapter-2-Oversight-of-Managed-Care-Directed-Payments-1.pdf.
---------------------------------------------------------------------------
We propose to develop and provide the form through which the
reporting would occur so that there would be one uniform template for
all States to use. We propose in Sec. 438.6(c)(4) the minimum data
fields that would need to be collected to provide the data needed to
perform proper oversight of SDPs. Proposed Sec. 438.6(c)(4)(i) through
(v) outlines the minimum data fields: provider identifiers, enrollee
identifiers, managed care plan identifiers, procedure and diagnosis
codes, and allowed, billed, and paid amounts. Paid amounts would
include the amount that represents the managed care plan's negotiated
payment amount, the amount of the State directed payments, the amount
for any pass-through payments under Sec. 438.6(d), and any other
amounts included in the total paid to the provider. When contemplating
the FFS supplemental payment reporting, we considered how States should
have the information being requested readily available, ``[i]ncluding
the provider-specific payment amounts when approved supplemental
payments are actually made and claimed for FFP, as the aggregate
expenditures reported on the CMS-64 comprise the individual, provider-
specific payment amounts''.\125\ Similarly, we believe States and their
managed care plans already collect provider-level SDP data, including
the negotiated rate between the plan and provider and any additional
SDPs (or pass-through payments specified at Sec. 438.6(d)) that are
made to the provider. We seek comment on whether these are the
appropriate minimum data fields to require and what provider-level SDP
data States currently collect as part of their monitoring and oversight
of SDPs.
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\125\ https://www.medicaid.gov/federal-policy-guidance/downloads/smd21006.pdf.
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We recognize that there are existing data collection processes and
systems established between CMS and States that could likely support
this SDP reporting, and would like to rely on these systems to the
extent they could help minimize additional or duplicative reporting by
States. For instance, we considered the existing system and reporting
structure that States are using for FFS supplemental payment reporting.
The Consolidated Appropriations Act (CAA) of 2021 established new
reporting requirements for Medicaid FFS supplemental payments under
both State plan or demonstration authorities consistent with section
1902(a)(30)(A) of the Act.126 127 We issued guidance in
December 2021 outlining the information that States must report to CMS
as a condition of approval for a State plan or SPA that would provide
for a supplemental payment, beginning with supplemental payments data
about payments made on or after October 1, 2021.
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\126\ The CAA included Division CC, Title II, Section 202
(section 202), which added section 1903(bb) of the Act to specify
new supplemental payment reporting requirements.
\127\ Demonstration authority includes uncompensated care (UC)
pool payments, delivery system reform incentive payments (DSRIP),
and possibly designated State health program (DSHP) payments to the
extent that such payments meet the definition of supplemental
payment as specified in section 1903(bb)(2) of the Act.
---------------------------------------------------------------------------
Under these FFS requirements, each quarter, each State must submit
reports on supplemental payment data through the Medicaid Budget and
Expenditure System (MBES), as a requirement for a State plan or State
plan amendment that would provide for a supplemental payment. The data
collection involves both narrative information, as well as
quantitative, provider-specific data on supplemental payments. The
narrative information includes descriptions of the supplemental payment
methodology, determination of eligible providers, description of the
timing of the payments, and justification for compliance with section
1902(a)(30)(A) of the Act. The quantitative, provider-specific data
collection includes detailed provider-specific accounting of
supplemental payments made within the quarter, including: provider
name, provider ID number, and other provider identifiers; Medicaid
authority (FFS or demonstration authority); Medicaid service category
for the supplemental payments; aggregate base payments made to the
provider; and aggregate supplemental payments made to the provider,
which will reflect the State's claim for Federal financial
participation.
This supplemental payment reporting is included in the MBES to
capture the entire set of data reporting elements required in section
1903(bb)(1)(B) of the Act in one central location. MBES is familiar to
States, in part because of State's quarterly expenditure reporting on
the CMS-64 form. We can view additional reporting of provider-specific
base and supplemental FFS payment amount information in MBES in the
context of actual State expenditures for Medicaid. We could consider
taking a similar approach for SDPs by adding reporting in MBES to
capture provider-specific SDP data.
As another option, we considered encounter data reported through T-
MSIS as the method for collecting SDP provider-specific payment
amounts. Specifically, T-MSIS could work well for SDPs that are
specifically tied to an encounter or claim, such as minimum fee
schedules or uniform dollar or percentage increases. Current
regulations at Sec. 438.242(c)(3) require States to submit all
enrollee encounter data, including the allowed amount and paid amounts,
and these paid amounts should be inclusive of State directed payments
that are tied to an encounter or claim. We could build additional data
fields in T-MSIS to capture more details about the paid amount,
including the amount that was the managed care plan's negotiated
payment amount, the amount of the State directed payments, the amount
for any pass-through payments under Sec. 438.6(d), and any other
amounts included in the total payment amount paid to the provider. This
level of detail would provide the information we need for analysis and
[[Page 28153]]
oversight of SDP spending, and it would be consistent with the managed
care plan payment analysis proposed in Sec. 438.207(b)(3) (see section
I.B.1.d. of this proposed rule). There are various fields currently
captured in T-MSIS via monthly encounter submissions (for example,
national provider identifier, enrollee identifiers, managed care plan
identifiers, procedure and diagnosis codes, billed, allowed, and paid
amounts) that could help us determine provider-specific SDP
reimbursement. We believe utilizing T-MSIS in this manner would
substantially reduce unnecessary or duplicative reporting from States,
would be an effective method to collect the data with minimal
additional burden on managed care plans and States, and it would enable
comprehensive analyses since the data would be included with all other
T-MSIS data.
Lastly, we considered whether to utilize a separate reporting
mechanism for this new reporting of SDP provider-level data. For
example, we could explore building a new reporting portal, similar to
the one developed for the submission of the Managed Care Program Annual
Report. However, this would take considerable time and resources to
develop and would be separate and distinct from all other SDP data,
making it more difficult to perform comprehensive analyses. We also
considered whether to permit States to submit the proposed reporting
using a Word or Excel template sent to a CMS mailbox. While this would
be the fastest way to collect the data, it too presents challenges for
integrating the data with other data collected by CMS for analyses.
Because we believe T-MSIS to be the most efficient option, we
propose in Sec. 438.6(c)(4) to require States to submit data to T-MSIS
as the method for collecting provider-specific payment amounts under
SDPs. As specified in proposed Sec. 438.6(c)(4)(i)(E), provider-
specific paid amounts would include a plan's negotiated payment amount,
the amount of the State directed payments, the amount for any pass-
through payments under Sec. 438.6(d), and any other amounts included
in the total paid to the provider. States would submit this data to CMS
no later than 180 days after each rating period. We believe 180 days
permits adequate time for claims run out, submission of the necessary
data to the State, and for the State to format the data for submission
to CMS. We also propose in Sec. 438.6(c)(4) that States would have to
comply with this new reporting requirement after the rating period that
begins after we release reporting instructions for submitting the
information required by this proposal. We seek public comment on our
proposal to use T-MSIS for this new reporting, or whether another
reporting vehicle such as MBES, or other alternatives described in this
proposed rulemaking would be better suited for SDP reporting. We also
seek comment on how T-MSIS or another reporting vehicle could support
capturing value-based payment arrangements in which payment is not
triggered by an encounter or claim.
We also propose a conforming requirement at Sec. 438.6(c)(5)(iv)
to align with the proposal in Sec. 438.6(c)(4); proposed paragraph
(c)(5)(iv) would require States to document any reporting requirements
necessary to comply with Sec. 438.6(c)(4) in their managed care
contracts.
We consider these data reporting proposals to be a two-prong
approach, with the MLR proposed requirements explained in section
I.B.3. of this proposed rule serving as a short-term step and the
provider-specific data reporting proposed here being a longer-term
initiative. We believe this would ensure the appropriate content and
reporting while also giving States sufficient time to prepare for each
proposal based on the level of new burden. While some managed care
plans and States may assert that these proposals increase
administrative burden unnecessarily, we believe that the increased
transparency associated with these enhanced standards would benefit
both State and Federal government oversight of SDPs. Implementing these
proposals for State and managed care plan reporting of actual SDP
expenditures would provide CMS more complete information when
evaluating, developing, and implementing possible changes to Medicaid
payment policy and fiscal integrity policy.
For discussion on the proposed applicability dates for the
proposals outlined in this section, see section I.B.2.p. of this
proposed rule.
We solicit public comment on these proposals.
p. Applicability and Compliance Dates (Sec. Sec. 438.6(c)(4) and
(c)(8), and 438.7(g)(2))
We propose that States and managed care plans would have to comply
with Sec. 438.6(a), (c)(1)(iii), (c)(2)(i), (c)(2)(ii)(A) through (C),
(c)(2)(ii)(E), (c)(2)(ii)(G), (c)(2)(ii)(I) through (J), (c)(2)(vi)(A),
(c)(3), (c)(6)(i) through (iv), and 438.7(c)(4), (c)(5), and (f)(1)
through (3) upon the effective date of the final rule, as these
proposals are either technical corrections or clarifications of
existing policies and standards. We propose that States and managed
care plans would have to comply with Sec. 438.6(c)(2)(iii), (vi)(B),
(vi)(C)(1) and (2) no later than the first rating period for contracts
with MCOs, PIHPs and PAHPs beginning on or after the effective date of
the final rule as these newly proposed requirements will provide States
with increased flexibility and not require States to make changes to
existing arrangements. We propose that States and managed care plans
would have to comply with Sec. 438.6(c)(2)(ii)(H), (c)(2)(vi)(C)(3)
and (4), (c)(2)(vii), (c)(2)(viii) and (ix), and (c)(5)(i) through (v)
no later than the first rating period for contracts with MCOs, PIHPs
and PAHPs beginning on or after 2 years after the effective date of the
final rule. We believe this is a reasonable timeframe for compliance
because it allows States sufficient time to operationalize the
timelines and requirements for preprint submissions that are newly
established in these proposals while balancing the need to strengthen
CMS oversight.
We further propose that States and managed care plans would have to
comply with Sec. 438.6(c)(2)(ii)(D), (F), (c)(2)(iv), (c)(2)(v), and
(c)(7) no later than the first rating period for contracts with MCOs,
PIHPs and PAHPs beginning on or after 3 years after the effective date
of the final rule as we believe States will need a sufficient period of
time to address the policy elements within these proposals and
operationalize them via various reporting, documentation and submission
processes. For Sec. 438.6(c)(2)(ii)(D) and (F), (c)(2)(iv) and (v),
and (c)(7), we are considering requiring compliance for the first
rating period beginning on or after 1 year, or 2 years after the
effective date of the final rule, but we are proposing the first rating
period beginning on or after 3 years after the effective date of the
final rule because we believe it strikes a balance between the work
States would need to do to comply with these proposals and the urgency
with which we believe these proposals should be implemented in order to
strengthen and ensure appropriate and efficient operation of the
Medicaid program. We solicit comment on the proposal and alternatives.
We propose that States and managed care plans would have to comply
with Sec. Sec. 438.6 (c)(5)(vi), and (c)(6)(v), and 438.7(c)(6) and
(f)(4) no later than the first rating period for contracts with MCOs,
PIHPs and PAHPs beginning on or after 4 years after the effective date
of the final rule. Because these proposals establish new submission
[[Page 28154]]
timelines and new requirements for contract and rate certification
documentation, and because States could view the new requirements as
substantial changes to the SDP process, we are proposing a longer
timeline for compliance. We are considering requiring compliance no
later than the first rating period beginning on or after 3 years after
effective date of the final rule to align with the compliance dates in
the proposals described in the paragraph above; however, to provide
States adequate time to implement strong policies and procedures to
address the newly proposed requirements before submitting the relevant
contract and rate certification documentation, we are proposing the
longer period for States to adjust and come into compliance. We solicit
comment on the proposal and alternative.
Finally, as outlined in proposed Sec. 438.6(c)(4), States would be
required to submit the initial TMSIS report subsequent to the first
rating period following the release of CMS guidance on the content and
form of the report.
We have proposed these applicability dates in Sec. Sec.
438.6(c)(4) and (c)(8), and 438.7(g).
We solicit public comment on these proposals.
3. Medical Loss Ratio (MLR) Standards (Sec. Sec. 438.8, 438.3, and
457.1203)
In the 2016 final rule, we finalized Medicaid and CHIP managed care
regulations in Sec. Sec. 438.8(k) and 457.1203(f) respectively, that
require managed care plans to annually submit reports of their MLR to
States, and, at Sec. Sec. 438.74 and 457.1203(e) respectively, we
require States to submit annually a summary of those reports to CMS.
These sections were issued based on our authority under sections
1903(m)(2)(A)(iii), 1902(a)(4), and 2101(a) of the Act based on the
rationale that actuarially sound capitation rates must be utilized for
MCOs, PIHPs, and PAHPs. Additionally, actuarial soundness requires that
capitation payments cover reasonable, appropriate, and attainable costs
in providing covered services to enrollees in Medicaid managed care
programs. We propose to amend our requirements under the same authority
and rationale that we describe below.
Medical loss ratios are one tool that CMS and States can use to
assess whether capitation rates are appropriately set by generally
illustrating how capitation funds are spent on claims and quality
improvement activities as compared to administrative expenses. More
specifically, MLR calculation and reporting can be used to demonstrate
that adequate amounts of the capitation payments are spent on services
for enrollees. With MLR reporting, States have more information to
understand how the capitation payments made for enrollees in managed
care programs are expended, resulting in responsible fiscal stewardship
of total Medicaid and CHIP expenditures.
Medicaid and CHIP managed care MLR reporting requirements align,
generally, with Marketplace standards for Qualified Health Plans (QHPs)
and Medicare Advantage standards for Medicare Advantage organizations
(MAOs). As we noted in the preamble to the 2015 managed care proposed
rule,\128\ alignment with Marketplace or Medicare Advantage standards
supports administrative simplicity for States and health plans to
manage health care delivery across different product lines and eases
the administrative burden on issuers and regulators that work in all of
those contexts and markets (80 FR 31101). We also noted that a
consistent methodology across multiple markets (private, Medicare,
Medicaid, and CHIP) would allow for administrative efficiency for the
States in their roles regulating insurance and Medicaid/CHIP, and for
issuers and managed care plans to collect and measure data necessary to
calculate an MLR and provide reports. In addition, a consistent
standard would allow comparison of MLR outcomes consistently from State
to State and among commercial, Medicare, and Medicaid/CHIP managed care
plans (80 FR 31107).
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\128\ https://www.govinfo.gov/content/pkg/FR-2015-06-01/pdf/2015-12965.pdf.
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In general, Medicaid and CHIP managed care MLR reporting
requirements have remained aligned over time with the Marketplace MLR
requirements; however, CMS finalized some regulatory changes for QHP
MLR reporting in 45 CFR 158.140, 158.150, and 158.170 effective July 1,
2022.\129\ To keep the Medicaid and CHIP managed care regulations
aligned with these new Marketplace provisions, we propose several
revisions to our requirements in the following areas:
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Requirements for clinical or quality improvement standards
for provider incentive arrangements;
Prohibited administrative costs in quality improvement
activity (QIA) reporting; and
Additional requirements for expense allocation methodology
reporting.
In addition, we propose changes to specify timing of updates to
credibility adjustment factors; when Medicaid and CHIP managed care
plans are required to resubmit MLR reports to the State; the level of
data aggregation required for State MLR summary reports to CMS;
contract requirements related to reporting of overpayments; and new
reporting requirements for SDPs.
a. Standards for Provider Incentives (Sec. Sec. 438.3(i), 438.8(e)(2),
457.1201, and 457.1203)
We are revising standards for provider incentives to remain
consistent with our goals of alignment with the Marketplace when
appropriate, and to ensure that capitation rates are actuarially sound
and based on reasonable expenditures for covered services under the
contract. Under section 1903(m)(2)(A)(iii) of the Act and implementing
regulations, FFP is not available for State expenditures incurred for
payment (as determined under a prepaid capitation basis or under any
other risk basis) for services provided by a managed care plan unless
the prepaid payments are made on an actuarially sound basis. This
requirement is made applicable to PIHPs and PAHPs under authority in
section 1902(a)(4) of the Act. As specified in current regulations at
Sec. 438.4(a), actuarially sound Medicaid capitation rates are
projected to provide for all reasonable, appropriate, and attainable
costs as well as the operation of the MCO, PIHP, or PAHP required under
the terms of the contract.
While Medicaid managed care plans are required to calculate and
report an MLR to the State, States are not required to establish a
minimum MLR requirement; although under current regulations at Sec.
438.4(b)(9), capitation rates must be developed in a way that the
managed care plan would reasonably achieve an MLR of at least 85
percent. Under current regulations at Sec. 438.8(c), if a State elects
to require that their managed care plans meet a minimum MLR
requirement, the minimum must be set to at least 85 percent. Further,
under Sec. 438.8(j), States may establish a remittance arrangement
based on an MLR requirement of 85 percent or higher. As a general
matter, remittance arrangements based on minimum MLRs may provide value
to States by requiring managed care plans to remit a portion of their
capitation payments to States when spending on covered services and
QIAs is less than the minimum MLR requirements.
[[Page 28155]]
At existing Sec. Sec. 438.3(i)(1) and 457.1201(h), respectively,
Medicaid and CHIP managed care plan contracts must require compliance
with the provider plan incentive requirements in Sec. Sec. 422.208 and
422.210.\130\ In this section, we refer to the term ``incentive'' to
mean both incentive and bonus payments to providers. Under Sec.
422.208(c), managed care plans may enter into a physician incentive
plan with a health care provider, but plans must meet requirements
applicable to those arrangements in Sec. 422.208(c) through (g), and
under Sec. 422.208(c)(1) plans cannot make a payment, directly or
indirectly, as an inducement to reduce or limit medically necessary
services. A Medicaid and CHIP managed care plan may make incentive
payments to a provider if the provider agrees to participate in the
plan's provider network. These payment arrangements may be based solely
on an amount negotiated between the plan and the provider. Medicaid and
CHIP managed care plans can implement provider incentive arrangements
that are not based on quality improvement standards or metrics;
however, provider incentive payments must be included as incurred
claims when managed care plans calculate their MLR, per Sec. Sec.
438.8(e)(2)(iii)(A) and 457.1203(c) respectively. Further, provider
incentive payments may influence the development of future capitation
rates, and Medicaid managed care plans may have a financial incentive
to inappropriately pay provider incentives when the plans are unlikely
to meet minimum MLR requirements. Additionally, these payments may
inappropriately inflate the numerator of the MLR calculation and reduce
or eliminate remittances, if applicable. Additionally, including such
data in the base data used for rate development may inappropriately
inflate future capitation rates.
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\130\ As specified in Sec. 438.3(i)(2), in applying the
provisions of Sec. Sec. 422.208 and 422.210 of this chapter,
references to ``MA organization,'' ``CMS,'' and ``Medicare
beneficiaries'' must be read as references to ``MCO, PIHP, or
PAHP,'' ``State,'' and ``Medicaid beneficiaries,'' respectively.
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Vulnerabilities With Managed Care Plans' Provider Incentive Contracting
Practices
As part of our Medicaid managed care program integrity oversight
efforts, CMS recently conducted several in-depth reviews of States'
oversight of managed care plan MLR reporting. These reviews included
examinations of the contract language for provider incentive
arrangements between managed care plans and network providers. As part
of these reviews, CMS identified several examples of managed care plan
practices that could make an incentive payment inappropriate to include
in the numerator. For example, there were inconsistent documentation
and contracting practices for incentive payments in contracts between
some Medicaid managed care plans and their network providers, including
State acceptance of attestations of these arrangements from senior
managed care plan leadership when contract documentation was lacking.
These reviews also noted that many managed care plans' contracts with
network providers did not base the incentive payments on a requirement
for the providers to meet quantitative clinical or quality improvement
standards or metrics. In fact, examination of these contracts between
managed care plans and their network providers revealed that some
managed care plans did not require a provider to improve their
performance in any way to receive an incentive payment. Additionally,
many of the incentive arrangements were not developed prospectively
with clear expectations for provider performance. Finally, we
identified provider incentive performance periods that did not align
with the MLR reporting period and provider incentive contracts that
were signed after the performance period ended.
Contract Requirements for Provider Incentive Payment Arrangements
Based on these reviews, we are concerned that if a provider
incentive arrangement is not based on basic core contracting practices
(including sufficient supporting documentation and clear, prospective
quantitative quality or performance metrics), it may create an
opportunity for a managed care plan to more easily pay network
providers solely to expend excess funds to increase their MLR numerator
under the guise of paying incentives. This potential loophole could
also be used to help managed care plans avoid paying remittances. Also,
this practice could artificially inflate future capitation rates. To
address these concerns, we are proposing additional requirements on
provider incentive arrangements in Sec. 438.3(i).
In a new Sec. 438.3(i)(3) and (4) for Medicaid, and included in
separate CHIP regulations through an existing cross-reference at Sec.
457.1201(h), we propose to require that the State, through its
contract(s) with a managed care plan, must include specific provisions
related to provider incentive contracts. Specifically, the proposed
changes would require in Sec. 438.3(i)(3)(i) and (ii) that incentive
payment contracts between managed care plans and network providers have
a defined performance period that can be tied to the applicable MLR
reporting period(s), and such contracts must be signed and dated by all
appropriate parties before the commencement of the applicable
performance period. We also propose, in Sec. 438.3(i)(3)(iii), that
all incentive payment contracts must include well-defined quality
improvement or performance metrics that the provider must meet to
receive the incentive payment. In addition, in Sec. 438.3(i)(3)(iv),
we propose that incentive payment contracts must specify a dollar
amount that can be clearly linked to successful completion of these
metrics as well as a date of payment. We note that managed care plans
would continue to have flexibility to determine the appropriate quality
improvement or quantitative performance metrics to include in the
incentive payment contracts. In addition, the proposed changes would
also require in Sec. 438.3(i)(4)(i) that the State's contracts must
define the documentation that the managed care plan must maintain to
support these arrangements. In Sec. 438.3(i)(4)(ii), we propose that
the State must prohibit managed care plans from using attestations as
documentation to support the provider incentive payments. In Sec.
438.3(i)(4)(iii), we propose that the State's contracts require that
managed care plans must make the incentive payment contracts and
supporting documentation available to the State both upon request and
at any routine frequency that the State establishes. Finally, we
propose that States and managed care plans would have to comply with
Sec. 438.3(i)(3) and (4) no later than the rating period for contracts
with MCOs, PIHPs, and PAHPs beginning on or after 60 days following the
effective date of the final rule as we believe this is a reasonable
timeframe for compliance. Therefore, we have proposed this
applicability date in Sec. 438.3(v) for Medicaid, and through a
proposed cross-reference at Sec. 457.1200(d) for separate CHIPs, and
we seek public comment on this proposal. Other changes proposed to
Sec. 438.3(v) are outlined in section I.B.4.i. of this proposed rule.
We also propose to amend Sec. 438.608 to cross-reference these
requirements in the program integrity contract requirements section.
Specifically, we propose to add a new Sec. 438.608(e) that notes the
requirements for provider incentives in Sec. 438.3(i)(3) and (4). This
proposed requirement is equally
[[Page 28156]]
applicable for separate CHIPs through an existing cross-reference at
Sec. 457.1285.
Alignment With Marketplace Regulations for Provider Incentive
Arrangements \131\
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Effective July 1, 2022, the Marketplace regulations at 45 CFR
158.140(b)(2)(iii) were revised to require issuers to tie provider
bonuses and incentives payments to clearly-defined, objectively
measurable, and well-documented clinical or quality improvement
standards for these costs to qualify as expenditures in the MLR
numerator. In contrast, current Medicaid and CHIP managed care
regulations for provider incentive arrangements do not require these
payments to be based on quality or performance metrics. This
inconsistency hinders the comparison of MLR data between the
Marketplace issuers and Medicaid and CHIP managed care plans, which is
important given the high number of health plans that are both sold in
the Marketplace and Medicaid managed care plans as well as the frequent
churn of individuals between Marketplace, Medicaid, and CHIP coverage.
To address the potential for inappropriate inflation of the MLR
numerator as well as facilitate data comparability, we propose in Sec.
438.8(e)(2)(iii)(A) for Medicaid, which is included in separate CHIP
regulations through an existing cross-reference at Sec. 457.1203(c),
to require that for a provider bonus or incentive payment to be
included in the MLR numerator, the provider bonus or incentive
arrangement would have to require providers to meet clearly-defined,
objectively measurable, and well-documented clinical or quality
improvement standards to receive the bonus or incentive payment. This
change would prohibit Medicaid and CHIP managed care plans from
including provider bonus or incentive payments that are not based on
clinical or quality improvement standards in their MLR numerator, which
would improve the accuracy of their MLR, as well as other components of
managed care programs that rely on reported MLRs, such as capitation
rate development and remittances. Further, a consistent methodology
across multiple markets would allow for administrative efficiency for
the States as they monitor their Medicaid and CHIP programs, and for
issuers and managed care plans to collect and measure data necessary to
calculate an MLR and provide reports.
We believe that by requiring States' contracts with managed care
plans to specify how provider bonus or incentive payment arrangements
would be structured in managed care plans' provider contracts,
transparency around these arrangements would improve. In addition, by
requiring the contracts to include more specific documentation
requirements, CMS and States would be better able to ensure that
provider bonus or incentive payments are not being used either to
inappropriately increase the MLR to avoid paying potential remittances,
inflate future capitation rates, or to simply move funds from a
Medicaid managed care plan to an affiliated company. The proposals
would increase transparency into provider bonuses and incentives,
improve the quality of care provided by ensuring that bonuses and
incentives are paid to providers that demonstrated furnishing high-
quality care, and protect Medicaid and CHIP programs against fraud and
other improper payments. We are seeking comment on these proposed
requirements, including whether any additional documentation
requirements should be specified in regulation. We propose that States
and managed care plans would be required to comply with these
requirements 60 days after the effective date of this final rule as we
believe these proposals are critical for fiscal integrity in Medicaid
and CHIP. We considered an alternative compliance date of no later than
the rating period for contracts with MCOs, PIHPs and PAHPs beginning on
or after 60 days following the effective date of the final rule;
however, we are concerned this is not soon enough. We seek comment on
this proposal.
b. Prohibited Costs in Quality Improvement Activities (Sec. Sec.
438.8(e)(3) and 457.1203(c))
The preamble to the Marketplace regulations that took effect on
July 1, 2022 indicated that examinations of MLR reporting of issuers
found ``wide discrepancies in the types of expenses that issuers
include in QIA expenses'' and that inconsistency ``creates an unequal
playing field among issuers'' (87 FR 692). Therefore, to provide
further clarity on the types of costs that may be included in MLR
calculations in the future, CMS modified Marketplace regulations for
QIA expenditures in 45 CFR 158.150(a), effective July 1, 2022, to
prohibit the inclusion of indirect or overhead expenses that do not
directly improve health care quality when reporting QIAs.
In Medicaid and separate CHIP regulations at Sec. Sec. 438.8(e)(3)
and 457.1203(c) respectively, we included QIA activities that meet the
Marketplace MLR requirements, but we did not explicitly include a
prohibition on managed care plans including indirect or overhead
expenses when reporting QIA costs in the MLR because the commercial
regulations did not have this exclusion at the time. As a result, the
current Medicaid MLR regulations do not require managed care plans to
exclude indirect or overhead QIA expenditures. For example,
expenditures for facility maintenance, utilities, or marketing may be
included in the MLR even though these expenses do not directly improve
health care quality. As a result, Medicaid or CHIP managed care plans
may include these types of costs as QIA costs in the MLR numerator,
which could result in inappropriately inflated MLRs, and a different
standard existing in the Marketplace and Medicaid and CHIP markets.
This difference in standards could pose a potential administrative
burden for managed care plans that participate in both Medicaid and
CHIP and the Marketplace because managed care plans may include
different types of expenses in reporting QIA.
To align Medicaid and CHIP MLR QIA reporting requirements with the
Marketplace requirements and to improve clarity on the types of QIA
expenditures that should be included in the MLR numerator, we propose
to amend Sec. 438.8(e)(3)(i) for Medicaid, which is included in
separate CHIP regulations through an existing cross-reference at Sec.
457.1203(c), to add a reference to the Marketplace regulation that
prohibits the inclusion of overhead or indirect expenses that are not
directly related to health care quality improvement. This change would
provide States with more detailed QIA information to improve MLR
reporting consistency, allow for better MLR data comparisons between
the Marketplace and Medicaid and CHIP markets, and reduce
administrative burden for managed care plans that participate in both
Medicaid and CHIP and the Marketplace. We propose that these
requirements would be effective 60 days after the effective date of
this final rule as we believe these proposals are critical for fiscal
integrity in Medicaid and CHIP. We considered an alternative effective
date of no later than the rating period for contracts with MCOs, PIHPs
and PAHPs beginning on or after 60 days following the effective date of
the final rule; however, we are concerned this is not soon enough. We
seek
[[Page 28157]]
comment on the applicability date for these proposals.
c. Additional Requirements for Expense Allocation Methodology
(Sec. Sec. 438.8(k)(1)(vii) and 457.1203(f))
As specified in current regulations at Sec. Sec. 438.8(k)(1)(vii)
and 457.1203(f) respectively, Medicaid and CHIP managed care plans must
provide a report of the methodology or methodologies that they used to
allocate certain types of expenditures for calculating their MLR.
Examples of these types of expenditures include overhead expenses such
as facility costs or direct expenses such as employee salaries. If a
plan operates multiple lines of business, for example in both Medicaid
and the Marketplace, it must indicate in the Medicaid MLR report how
the share of certain types of costs were attributed to the Medicaid
line of business. However, the Medicaid MLR regulations in Sec.
438.8(g) and (k)(1)(vii) do not require managed care plans to submit
information about the types of expenditures allocated to the Medicaid
line of business and do not require managed care plans to specify how
each type of expenditure was allocated to the Medicaid MLR.
Recent CMS State-level Medicaid MLR reviews noted a lack of expense
allocation information in managed care plans' MLR reports to States.
Specifically, CMS determined that several plans operated in multiple
markets, for example, Medicaid and Medicare Advantage, and failed to
adequately describe how certain costs that may apply across multiple
lines of business were allocated to the Medicaid MLR report. Examples
of these expenses include: quality improvement expenses, taxes,
licensing or regulatory fees, and non-claims costs. The impact of this
lack of transparency is that it may be impossible for a State to
determine if the managed care plan's allocation of the applicable
expenses to the Medicaid line of business was reasonable. For example,
if a managed care plan operating in multiple markets does not provide
information on how quality improvement activity expenses were allocated
to the Medicaid MLR, the State will be unable to determine if the MLR
numerator is inappropriately inflated.
The Marketplace regulations in 45 CFR 158.170(b) require
significantly more detail for expense allocation in QHPs' MLR
reporting. Specifically, Sec. 158.170(b) requires a description of the
types of expenditures that were allocated, how the expenses met the
criteria for inclusion in the MLR, and the method(s) used to aggregate
these expenses. We propose to require in Sec. 438.8(k)(1)(vii) for
Medicaid, which is included in CHIP regulations through an existing
cross-reference at Sec. 457.1203(f), that managed care plans must
include information that reflects the same information required under
Marketplace requirements in the MLR report that they submit to the
State. Specifically, in Sec. 438.8(k)(1)(vii), we propose to add to
the existing text that plans' descriptions of their methodology must
include a detailed description of the methods used to allocate
expenses, including incurred claims, quality improvement expenses,
Federal and State taxes and licensing or regulatory fees, and other
non-claims costs, as described Sec. 158.170(b). These revisions would
improve State MLR oversight by providing States with more detailed
information to ensure the appropriateness of managed care plans'
expense allocation. These proposed requirements would align with
Marketplace regulations and reduce administrative burden for managed
care plans. We propose that States and managed care plans would be
required to comply with these requirements 60 days after the effective
date of this final rule as we believe these proposals are critical for
fiscal integrity in Medicaid and CHIP. We considered an alternative
compliance date of no later than the rating period for contracts with
MCOs, PIHPs and PAHPs beginning on or after 60 days following the
effective date of the final rule; however, we are concerned that is not
soon enough. We seek comment on this proposal.
d. Credibility Factor Adjustment to Publication Frequency (Sec. Sec.
438.8(h)(4) and 457.1203(c))
Section 2718(c) of the Public Health Service Act charged the
National Association of Insurance Commissioners (NAIC) with developing
uniform methodologies for calculating measures of the expenditures that
make up the MLR calculation, and to address the special circumstances
of smaller plans. The NAIC model regulation allows smaller plans to
adjust their MLR calculations by applying a ``credibility adjustment.''
Under Sec. Sec. 438.8(h) and 457.1203(c) respectively, Medicaid and
CHIP managed care calculated MLRs may be adjusted using credibility
factors to account for potential variability in claims due to random
statistical variation. These factors are applied to plans with fewer
enrollees to adjust for the higher impact of claims variability on
smaller plans. As stated in Sec. 438.8(h)(4), CMS is responsible for
developing and publishing these factors annually for States and managed
care plans to use when reporting MLRs for plans with fewer enrollees.
In the 2015 Medicaid and CHIP managed care proposed rule (80 FR 31111),
we proposed adopting a credibility adjustment methodology along with
assurances to monitor and reevaluate credibility factors ``in light of
developing experience with the Affordable Care Act reforms.'' In the
2015 proposed rule (80 FR 31111), we also proposed to update the
credibility adjustment method within the parameters of the methodology
proposed in that proposed rule. We finalized this proposal without
revision in the 2016 final rule (81 FR 27864). The Medicaid managed
care credibility adjustment factors were published on July 31, 2017 at
https://www.medicaid.gov/federal-policy-guidance/downloads/cib073117.pdf.
Since this publication of the credibility adjustment factors in
2017, the factors have not changed. The factors were originally
developed using a statistical model applying the Central Limit Theorem
(80 FR 31111). This model produced credibility factors that were not
expected to change annually. Therefore, we believe that annual updates
to these factors are not required, and we propose to modify Sec.
438.8(h)(4) for Medicaid, which is included in separate CHIP
regulations through an existing cross-reference at Sec. 457.1203(c),
to remove ``On an annual basis.'' If we determine that the factors need
to be updated, we would use the methodology specified at Sec.
438.8(h)(4)(i) through (vi). We are not proposing any revisions to
Sec. 438.8(h)(4)(i) through (vi) in this rule. We propose that these
changes would be effective 60 days after the effective date of this
final rule as we believe this timeframe is reasonable. We seek comment
on this proposal.
e. MCO, PIHP, or PAHP MLR Reporting Resubmission Requirements
(Sec. Sec. 438.8(m) and 457.1203(f))
Medicaid and CHIP managed care plans are required to resubmit MLR
reports to States under certain circumstances. In the 2015 managed care
proposed rule preamble, we noted that States may make retroactive
changes to capitation rates that could affect the MLR calculation for a
given MLR reporting year and that when that occurred, the MCO, PIHP, or
PAHP would need to recalculate the MLR and provide a new report with
the updated figures (80 FR 31113). We also indicated that ``In any
instance where a State makes a retroactive change to the capitation
payments for an MLR reporting year where the report has already been
submitted to the State, the
[[Page 28158]]
MCO, PIHP, or PAHP must re-calculate the MLR for all MLR reporting
years affected by the change and submit a new report meeting the
requirements in paragraph (k) of this section.'' This regulation was
finalized in 2016 without changes (81 FR 27864). However, the reference
in the regulation to changes to capitation ``payments'' rather than
``rates'' has caused confusion about when managed care plans should
resubmit MLR reports to the State, and has contributed to additional
administrative burden by requiring plans to resubmit MLR reports to the
State and by requiring States to review multiple MLR report submissions
from managed care plans.
As part of our Medicaid MLR report compliance reviews, we have
heard from several States that MLR reports from MCOs, PIHPs, or PAHPs
are often resubmitted to the State. These resubmissions usually
resulted from payments the State made to the managed care plan as part
of the retroactive eligibility review process. As part of this process
in these States, the State reviews beneficiary eligibility records to
determine if an individual qualifies for retroactive eligibility. If an
enrollee qualifies for retroactive eligibility, the State modifies the
number of capitation payments that were made to a plan; however, the
State does not retroactively modify the capitation rate for a group of
members. When a State modifies the number of payments, but not the rate
of payment to a managed care plan, we believe that it is unnecessary
for a plan to resubmit the MLR to the State. For separate payment
terms, only used for SDPs, the proposed regulation changes would
require the State to document in the managed care plan contracts the
total dollars that the State would pay to the plans for the individual
State directed payment; the timing and frequency of payments that would
be made under the separate payment term from the State to the plans; a
description or reference to the contract requirement for the specific
State directed payment for which the separate payment term would be
used; and any reporting that the State requires to ensure appropriate
reporting of the separate payment term for purposes of MLR reporting
under Sec. 438.8. If the State modifies a separate payment term, the
MLR would need to be resubmitted to the State. See further details in
section I.B.2.l. of this proposed rule.
We propose to amend Sec. 438.8(m) for Medicaid, which is included
in separate CHIP regulations through an existing cross-reference at
Sec. 457.1203(f), to specify that an MCO, PIHP, or PAHP would only be
required to resubmit an MLR report to the State when the State makes a
retroactive change to capitation rates. Specifically, we propose to
replace ``payments'' with ``rates'' and to insert ``retroactive rate''
before the word ``change.'' These changes would decrease administrative
burden for both managed care plans and States by reducing the number of
MLR report submissions while retaining our original intent. We propose
that these changes would be effective 60 days after the effective date
of this final rule as we believe this timeframe is reasonable to
alleviate State and plan administrative burden. We considered an
alternative effective date no later than the rating period for
contracts with MCOs, PIHPs and PAHPs beginning on or after 60 days
following the effective date of the final rule; however, we do not
believe additional time is necessary. We seek comment on this proposal.
f. Level of MLR Data Aggregation (Sec. Sec. 438.74 and 457.1203(e))
As specified in existing requirements at Sec. Sec. 438.8(k) and
457.1203(f) respectively, Medicaid and CHIP managed care plans are
required to submit detailed MLR reports to States, and States, as
required in Sec. 438.74 for Medicaid and Sec. 457.1203(e) for
separate CHIP, must submit a summary description of those reports to
CMS. In the preamble to the 2015 managed care proposed rule (80 FR
31113), we described the term ``summary'' as meaning an abbreviated
version of the more detailed reports required from managed care plans
in Sec. 438.8(k), but did not refer to a Statewide aggregation of data
across managed care plans. The proposed regulatory text for Sec.
438.74 did not include the words ``for each'' and was finalized as
proposed. In our compliance reviews of State summary MLR reports,
several States provided MLR data aggregated over the entire State and
neglected to provide the abbreviated MLR report for each plan. These
submissions of MLR summary reports that omitted information by plan
indicate States' confusion with what is required for these reports.
To correct this issue, we propose to amend Sec. 438.74(a) for
Medicaid, which is included in separate CHIP regulations through an
existing cross-reference at Sec. 457.1203(e), to note explicitly that
State MLR summary reports must include the required elements for each
MCO, PIHP, or PAHP that is contracted with the State. To specify that
the MLR information would have to be reported for each managed care
plan, we propose in Sec. 438.74(a)(1) to replace ``the'' with ``each''
before ``report(s).'' In addition, in Sec. 438.74(a)(2), we propose to
add language to specify that the information listed as required in the
summary description must be provided for each MCO, PIHP, or PAHP under
contract with the State. These changes would specify that States must
provide MLR information for each managed care plan in their annual
summary reports to CMS. We propose that States and managed care plans
would be required to comply with these changes 60 days after the
effective date of this final rule as we believe these proposals are
critical for fiscal integrity in Medicaid and CHIP. We considered an
alternative compliance date of no later than the rating period for MCO,
PIHP and PAHP contracts beginning on or after 60 days following the
effective date of the final rule; however, we are concerned this is not
soon enough. We seek comment on this proposal.
g. Contract Requirements for Overpayments (Sec. Sec. 438.608(a)(2)
and(d)(3), and 457.1285)
In the 2016 final rule, we aimed to strengthen State and Medicaid
and CHIP managed care plan responsibilities to protect against fraud
and other overpayments in State Medicaid and CHIP programs, in part, by
enhancing reporting requirements to support actuarial soundness payment
provisions and program integrity efforts (81 FR 27606). Overpayments
are defined in Sec. 438.2 as any payment made to a network provider by
a MCO, PIHP, or PAHP to which the network provider is not entitled
under Title XIX of the Act or any payment to a MCO, PIHP, or PAHP by a
State to which the MCO, PIHP, or PAHP is not entitled under Title XIX
of the Act. These overpayments may be the result of fraud, waste,
abuse, or other billing errors. Regardless of cause, overpayments
should be excluded from the capitation rate because they do not
represent reasonable, appropriate, or attainable costs.
The 2016 final rule also enhanced the integrity of capitation
payments, in part, by requiring at Sec. 438.608(d)(3) for Medicaid,
and included in separate CHIP regulations through an existing cross-
reference at Sec. 457.1285, that State contracts with managed care
plans include provisions specifying that managed care plans must report
the recoveries of overpayments annually. This reporting to the State is
critical to the actuarial soundness of capitation rates because managed
care plans must exclude overpayments from their incurred claims, which
is also a key element in the numerator of the MLR calculation. As
required in Sec. 438.5(b)(5), States must consider Medicaid managed
[[Page 28159]]
care plans' past reported MLR and the projected MLR in the development
of capitation rates. If a managed care plan's MLR numerator does not
exclude overpayments, the MLR may be inappropriately inflated. Section
438.608(d)(4) requires that the State use the results of the
information and documentation collected under Sec. 438.608(d)(3) for
setting actuarially sound Medicaid capitation rates consistent with the
requirements in Sec. 438.4.
This proposed rule seeks to modify Sec. 438.608(a)(2), which
requires managed care plan contracts to include a provision for the
prompt reporting of all overpayments identified or recovered
(specifying those due to potential fraud) to the State; and Sec.
438.608(d)(3), which requires managed care plan contracts to include
annual reports on plan recoveries of overpayments. Both proposed
changes are included in separate CHIP regulations through an existing
cross-reference at Sec. 457.1285. The proposed changes aim to ensure
that Medicaid and CHIP managed care plans report comprehensive
overpayment data to States in a timely manner, which would better
position States to execute program integrity efforts and develop
actuarially sound capitation rates.
Defining ``Prompt'' Reporting (Sec. Sec. 438.608(a)(2) and 457.1285))
Current regulations at Sec. 438.608(a)(2) require that States
include a provision in their contracts with managed care plans for the
prompt reporting to the State of all overpayments identified or
recovered, specifying the overpayments due to potential fraud. However,
the term ``prompt'' is not defined. Although a time period is not
defined, prompt reporting of identified or recovered overpayments is
important because it can enable a State to expeditiously take action
against a provider to prevent further inappropriate activity, including
potential fraud. With prompt reporting of managed care plan
overpayments, the State is better equipped to identify similar
overpayments and prevent future overpayments across its networks and
managed care programs.
CMS' oversight efforts and other program integrity reviews have
revealed that States interpret the promptness requirement under Sec.
438.608(a)(2) inconsistently. For example, some States do not define
``prompt'' in managed care plan contracts, instead deferring to managed
care plans' interpretation of the timeframe to report overpayments;
this lack of definition can result in inconsistent overpayment
reporting among managed care plans and States. Our reviews also
revealed that some States do not use a consistent timeframe across
managed care plan contracts when requiring the reporting of
overpayments. As a result, managed care plans may not report identified
or recovered overpayments within a timeframe that enables States to
effectively and swiftly investigate and take appropriate administrative
action against providers that may be committing fraudulent activities
across networks and managed care programs.
We believe that establishing a uniform definition of the term
``prompt'' would provide clarity to States and managed care plans,
thereby enhancing ongoing communication between managed care plans and
States, particularly as it relates to program integrity practices.
Therefore, we propose to amend Sec. 438.608(a)(2) for Medicaid, and
included in separate CHIP regulations through an existing cross-
reference at Sec. 457.1285, to define ``prompt'' as within 10 business
days of identifying or recovering an overpayment. We believe 10
business days would provide a managed care plan sufficient time to
investigate overpayments and determine whether they are due to
potential fraud or other causes, such as billing errors, and also
quickly provide the State with awareness to mitigate other potential
overpayments across its networks and managed care programs. With a
clear and consistent overpayment reporting requirement, States would be
better equipped to: direct managed care plans to look for specific
network provider issues, identify and recover managed care plan and
fee-for-service claims that are known to be unallowable, take
corrective actions to correct erroneous billing practices, or consider
a potential law enforcement referral. We are seeking public comment on
the proposed 10 business day timeframe and whether reporting should be
from date of identification or recovery, or instead on a routine basis,
such as monthly. We propose that States and managed care plans would be
required to comply with these requirements 60 days after the effective
date of this final rule as we believe these proposals are critical for
fiscal integrity in Medicaid and CHIP. We considered an alternative
effective date of no later than the rating period for contracts with
MCOs, PIHPs and PAHPs beginning on or after 60 days following the
effective date of the final rule; however, we do not believe additional
time is necessary. We seek comment on this proposal.
Identifying Overpayment Reporting Requirements (Sec. Sec.
438.608(d)(3) and 457.1285)
The overpayment reporting provisions in 42 CFR part 438, subpart H
require managed care plans to recover the overpayments they identify,
and in turn, report those identified overpayments to the State for
purpose of setting actuarially sound capitation rates. In the 2015
proposed rule, we stated that ``MCOs, PIHPs, and PAHPs must report
improper payments and recover overpayments they identify from network
providers. States must take such recoveries into account when
developing capitation rates. Therefore, capitation rates that include
the amount of improper payments recovered by an MCO, PIHP, or PAHP as
projected costs would not be considered actuarially sound.'' (80 FR
31119). It was our expectation that ``such recoveries'' include
recoveries of all identified overpayments. This intent is also
reflected in Sec. 438.608(a)(2), which states that managed care plans
must report both ``identified or recovered'' overpayments to the State.
However, the words ``identified or'' were omitted from the related
regulatory text at Sec. 438.608(d)(3). Program integrity reviews and
investigations conducted since the 2016 final rule have found that
language in Sec. 438.608(d)(3) providing that managed care plans only
report ``recovered overpayments'' has created an unintentional effect
of managed care plans' reporting partial overpayment data for
capitation rate calculations. This omission may have also
disincentivized managed care plans from investing in the resources
necessary to recover identified overpayments in the interest of
maintaining a higher MLR. For example, we have identified instances in
which managed care plans identified an overpayment, but did not recover
the entire overpayment from the provider due to negotiating or settling
the overpayment to a lesser amount. In other cases, managed care plans
identified an overpayment that was resolved by applying an offset to
future payments to the provider instead of recovering the full
overpayment in the impacted rating period. These situations resulted in
the managed care plans only reporting a relatively small or no
overpayment recovery amount to the State in the impacted rating period,
instead of the full amount of the identified overpayment. This
inconsistent reporting does not reflect our original intent in imposing
the current requirements in Sec. 438.608(d)(3), and prevents the State
from accounting
[[Page 28160]]
for the full amount of the identified overpayment in the impacted
rating period when developing capitation rates as required under Sec.
438.608(d)(4).
To address these issues, we propose to revise Sec. 438.608(d)(3)
for Medicaid and separate CHIP regulations through an existing cross-
reference at Sec. 457.1285, to specify our original intent that any
overpayment (whether identified or recovered) must be reported by
Medicaid or CHIP managed care plans to the State. Through this proposed
change, we believe that managed care plans and States would have more
consistency in the overpayment reporting requirements at Sec.
438.608(a)(2) and (d)(3) by requiring reporting to the State all
overpayments, whether identified or recovered. By ensuring that both
identified and recovered overpayments are reported, States and CMS
would be more assured that capitation rates account for only
reasonable, appropriate, and attainable costs covered under the
contract. We propose that States and managed care plans would be
required to comply with these requirements 60 days after the effective
date of this final rule as we believe these proposals are critical for
fiscal integrity in Medicaid and CHIP. We considered an alternative
effective date no later than the rating period for contracts with MCOs,
PIHPs and PAHPs beginning on or after 60 days following the effective
date of the final rule; however, we are concerned that is not soon
enough. We seek comment on this proposal.
h. Reporting of SDPs in the Medical Loss Ratio (MLR) (Sec. Sec.
438.8(e)(2)(iii) and (f)(2), 438.74, 457.1203(e) and (f))
Many States are using the authority in Sec. 438.6(c) to direct
Medicaid managed care plans' payments to certain providers. See section
I.B.2.e. of this proposed rule for more information. States' increasing
use of SDP arrangements has been cited as a key area of oversight risk
for CMS. Several advisory and oversight bodies, including MACPAC, the
HHS OIG, and GAO, have authored reports focused on CMS oversight of
SDPs.132 133 134 The scope, size, and complexity of the SDP
arrangements being submitted by States for approval has also grown
steadily and quickly. For calendar year 2022, CMS received 298
preprints from States. In total, as of December 2022, CMS has reviewed
more than 1,100 SDP proposals and approved 993 proposals since the 2016
final rule was issued.
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\132\ https://www.macpac.gov/publication/june-2022-report-to-congress-on-medicaid-and-chip/ June 2022 Report to Congress on
Medicaid and CHIP, Chapter 2.
\133\ https://oig.hhs.gov/oas/reports/region6/61807001.asp.
\134\ https://www.gao.gov/products/gao-22-105731.
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SDPs also represent a notable amount of spending. MACPAC reported
that CMS approved SDP arrangements in 37 States, with spending
exceeding more than $25 billion for SDPs through 2020.\135\ GAO also
reported that at least $20 billion has been approved by CMS for
preprints with payments to be made on or after July 1, 2021, across 79
proposals.\136\
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\135\ https://www.macpac.gov/wp-content/uploads/2022/06/MACPAC_June2022-WEB-Full-Booklet_FINAL-508-1.pdf.
\136\ https://www.gao.gov/assets/gao-22-105731.pdf.
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Under our current review and approval process for SDPs we ask
States to estimate projected SDP expenditures, but we do not review the
actual amounts that States provide to Medicaid managed care plans for
these payment arrangements, and we do not review the actual amounts
that Medicaid managed care plans pay to providers. We retrospectively
review SDP actual amounts as part of State-level MLR reviews and in-
depth reviews of State expenditures where Federal dollars are at risk,
known as Financial Management Reviews; however, these reviews are
limited to only a few States each year. We do not conduct other formal
retrospective reviews of actual SDP expenditures. Thus, we rarely
confirm with States that SDP actual spending amounts were reasonably
consistent with the CMS-approved estimated amounts. Instead, we require
States to provide the estimated total payment amounts for these
arrangements as part of the current approval process. We are also aware
that some States are permitting managed care plans to retain a portion
of SDPs for administrative costs when plans make these payments to
providers. Because States are not required to provide the actual
expenditures associated with these arrangements in any separate or
identifiable way, we cannot determine exactly how much is being paid
under these arrangements and whether Federal funds are at risk for
impermissible or inappropriate payment.
We propose new reporting requirements for Medicaid SDPs in
Sec. Sec. 438.8 and 438.74 to align with the reporting that is
currently required for Medicaid FFS supplemental payments. CMS FFS
supplemental payment guidance notes that ``[i]nformation about all
supplemental payments under the State plan and under demonstration is
necessary to provide a full picture of Medicaid payments.'' \137\ While
States must provide CMS with the amounts for FFS supplemental payments,
there is no requirement for States or managed care plans to provide
actual payment data separately for SDPs. Implementing a new requirement
for both State and managed care plan reporting of actual SDP
expenditures would support CMS oversight activities to better
understand provider-based payments across delivery systems.
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\137\ https://www.medicaid.gov/federal-policy-guidance/downloads/smd21006.pdf.
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To address the need for additional information on the actual
amounts paid as SDPs, we propose to require Medicaid managed care plans
to include SDPs and associated revenue as separate lines in the MLR
reports required at Sec. 438.8(k). The managed care MLR reporting
requirements at Sec. 438.8(k) were codified in the 2016 final rule,
and States have substantial experience in obtaining and reviewing MLR
reports from their managed care plans. To date, our MLR guidance has
not addressed the inclusion of SDPs in the MLR; this proposal would
specify these requirements by amending Sec. 438.8(k) to ensure that
Medicaid SDPs would be separately identified in annual MLR reporting.
Specifically, at Sec. 438.8(e)(2)(iii)(C), we propose to require
that managed care plan expenditures to providers that are directed by
the State under Sec. 438.6(c), including those that do and do not
require prior CMS approval, must be included in the MLR numerator. In
Sec. 438.8(f)(2)(vii), we propose to require that State payments made
to Medicaid MCOs, PIHPs, or PAHPs for approved arrangements under Sec.
438.6(c) be included in the MLR denominator as premium revenue. We
propose that States and managed care plans are required to comply with
these changes in Sec. 438.8(e)(2)(iii)(C) and (f)(2)(vii) 60 days
after the effective date of the final rule as we believe these
proposals are critical for fiscal integrity in Medicaid. We considered
an alternative compliance date of no later than the rating period for
contracts with MCOs, PIHPs and PAHPs beginning on or after 60 days
following the effective date of the final rule; however, we are
concerned this is not soon enough, given the fiscal integrity risks
that are involved. We seek comment on this proposal.
We also propose to require that the managed care plans' MLR reports
to States as required in Sec. 438.8(k) include two additional line
items. The first item at Sec. 438.8(k)(1)(xiv) requires reporting of
Medicaid managed care plan
[[Page 28161]]
expenditures to providers that are directed by the State under Sec.
438.6(c). The second item at Sec. 438.8(k)(1)(xv) requires reporting
of Medicaid managed care plan revenue from the State to make these
payments. We propose, in Sec. 438.8(k)(xvi), that States and managed
care plans would be required to comply with Sec. 438.8(k)(1)(xiv) and
(xv) no later than the first rating period for contracts with MCOs,
PIHPs, and PAHPs beginning on or after the effective date of the final
rule. We considered an alternative effective date where States and plan
would comply with these requirements 60 days after the effective date
of this final rule. However, we were concerned this may not be a
reasonable timeframe for compliance as the new reporting requirements
may require State and managed care plans to make changes to financial
reporting systems and processes. We seek public comment on this
proposal.
For separate CHIPs, we do not propose to adopt the new reporting
requirements at Sec. 438.8(k)(1)(xiv) and (xv) because SDPs are not
applicable to separate CHIP managed care plans. For this reason, we
propose to amend Sec. 457.1203(f) to exclude any references to SDPs
for managed care plan MLR reporting. For clarity, we also propose to
make a technical change at Sec. 457.1203(f) to include the word ``in''
before the cross-reference to Sec. 438.8.
To assist in CMS oversight of these arrangements, the plan-level
SDP expenditure reporting should be reflected in States' annual summary
MLR reports to CMS. As part of States' annual summary MLR reporting
that is required under Sec. 438.74, we propose to require two
additional line items. The first item at Sec. 438.74(a)(3)(i) requires
State reporting of the amount of payments made to providers that direct
Medicaid MCO, PIHP, or PAHP expenditures under Sec. 438.6(c). The
second item at Sec. 438.74(a)(3)(ii) requires State reporting of the
amount of payments, including amounts included in capitation payments,
that the State makes to Medicaid MCOs, PIHPs, or PAHPs for approved
SDPs under Sec. 438.6(c). We propose, in Sec. 438.74(a)(4), that
States would be required to comply with Sec. 438.74(a)(3) no later
than the rating period for contracts with MCOs, PIHPs, and PAHPs
beginning on or after 60 days following the effective date of the final
rule as we believe this is a reasonable timeframe for compliance. We
considered an alternative effective date where States would comply with
the new requirement 60 days after the effective date of this final
rule. However, we were concerned this may not be a reasonable timeline
for compliance as these changes may require States to make changes to
financial reporting systems and processes. We seek public comment on
this proposal.
We do not propose to adopt the new SDP reporting requirements for
separate CHIPs at Sec. 438.74 since expenditures under Sec. 438.6(c)
are not applicable to separate CHIP managed care plans. However, since
existing separate CHIP regulations at Sec. 457.1203(e) currently
cross-reference to the reporting requirements at Sec. 438.74, we
propose to amend Sec. 457.1203(e) to exclude any references to SDPs in
State MLR reporting.
While some managed care plans and States may oppose these proposals
as increasing administrative burden, we believe that the increased
transparency associated with these enhanced standards would benefit
both State and Federal government oversight of SDPs. Implementing these
new requirements for both State and managed care plan reporting of
actual SDP expenditures would support CMS' understanding of provider-
based payment across delivery systems.
4. In Lieu of Services and Settings (ILOSs) (Sec. Sec. 438.2, 438.3,
438.7, 438.16, 438.66, 457.1201, 457.1207)
a. Overview of ILOS Requirements (Sec. Sec. 438.2, 438.3(e), 438.16,
457.1201(e))
In the 2016 final rule, we finalized Sec. 438.3(e) for Medicaid,
which was included in separate CHIP regulations through cross-reference
at Sec. 457.1201(e), and specified in Sec. 438.3(e)(2) that managed
care plans have flexibility under risk contracts to provide a
substitute service or setting for a service or setting covered under
the State plan, when medically appropriate and cost effective, to
enrollees at the managed care plan and enrollee option (81 FR 27538 and
27539). A substitute service or setting provided in lieu of a covered
State plan service or setting under these parameters is known as an
``in lieu of service or setting'' (ILOS). In the 2015 notice of
proposed rulemaking, we stated that, under risk contracts, managed care
plans have historically had the flexibility to offer an ILOS that meets
an enrollee's needs (80 FR 31116). Within the 2016 final rule, we
clarified that this ILOS authority continues to exist for States and
managed care plans, subject to Sec. 438.3(e)(2). We believe ILOS
authority is inherent in a risk contract in accordance with section
1903(m)(2)(A) of the Act which addresses risk-based capitation
payments, which are defined in Sec. 438.2. Additionally, we rely on
the authority in section 1902(a)(4) of the Act to establish methods for
proper and effective operations in Medicaid with respect to PIHPs and
PAHPs. ILOSs are incorporated into the applicable States' contracts
with its managed care plans and associated capitation rates, and are
subject to CMS review and approval in accordance with Sec. 438.3(a)
and Sec. 438.7(a) respectively.
ILOSs are utilized by States and their managed care plans to
strengthen access to, and availability of, covered services and
settings, or reduce or prevent the need for covered services and
settings. As outlined in the guidance issued on January 7, 2021 \138\
and January 4, 2023 \139\ respectively, ILOSs can be an innovative
option States may consider employing in Medicaid and CHIP managed care
programs to address social determinants of health (SDOHs) and health-
related social needs (HRSNs). The use of ILOSs can also improve
population health, reduce health inequities, and lower overall health
care costs in Medicaid. We further believe that ILOSs can be used, at
the option of the managed care plan and the enrollee, as immediate or
longer term substitutes for State plan-covered services and settings,
or when the ILOSs can be expected to reduce or prevent the future need
to utilize the State plan-covered services and settings. The
investments and interventions implemented through ILOSs may also offset
potential future acute and institutional care, and improve quality,
health outcomes, and enrollee experience. For example, offering
medically tailored meals as an ILOS may improve health outcomes and
facilitate greater access to care to HCBS, thereby preventing or
delaying enrollees' need for nursing facility care. We encourage
managed care plans to leverage existing State and community level
resources, including through contracting with community-based
organizations and other providers that are already providing such
services and settings and that have expertise working with Medicaid and
CHIP enrollees. We believe there is a great deal of State and managed
care plan interest in utilizing ILOSs to help address many of the unmet
physical, behavioral, developmental, long-term care, and other needs of
Medicaid and CHIP enrollees. We expect that States' and managed care
plans' use of ILOSs, as well as associated Federal expenditures for
these services and settings, will
[[Page 28162]]
continue to increase. We acknowledge that ILOSs can offer many benefits
for enrollees, but we also believe it is necessary to ensure adequate
assessment of these substitute services and settings prior to approval,
and ongoing monitoring for appropriate utilization of ILOSs and
beneficiary protections. Additionally, we believe there must be
appropriate fiscal protections and accountability of expenditures on
these ILOSs which are alternative services and settings not covered in
the State plan. Therefore, we propose to revise the regulatory
requirements for ILOSs to specify the nature of the ILOSs that can be
offered and ensure appropriate and efficient use of Medicaid and CHIP
resources, and that these investments advance the objectives of the
Medicaid and CHIP programs.
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\138\ https://www.medicaid.gov/federal-policy-guidance/downloads/sho21001.pdf.
\139\ https://www.medicaid.gov/federal-policy-guidance/downloads/smd23001.pdf.
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To ensure clarity on the use of the term ``in lieu of service or
setting'' and the associated acronym ``ILOS,'' we propose to add a
definition in Sec. 438.2 for Medicaid to define an ``in lieu of
service or setting (ILOS)'' as a service or setting that is provided to
an enrollee as a substitute for a covered service or setting under the
State plan in accordance with Sec. 438.3(e)(2) and acknowledge that an
ILOS can be used as an immediate or longer term substitute for a
covered service or setting under the State plan, or when the ILOS can
be expected to reduce or prevent the future need to utilize State plan-
covered service or setting. For separate CHIP, we propose to align by
adding ``In lieu of service or setting (ILOS) is defined as provided in
Sec. 438.2 of this chapter'' to the definitions at Sec. 457.10. Given
this proposed definition and associated acronym, we also propose
several conforming changes in Sec. 438.3(e)(2). We propose to revise
Sec. 438.3(e)(2) to remove ``services or settings that are in lieu of
services or settings covered under the State plan'' and replace it with
``an ILOS''. We propose to revise Sec. 438.3(e)(2)(i) and (ii) to
remove ``alternative service or setting'' and replace it with ``ILOS.''
In Sec. 438.3(e)(2)(iii), we propose to remove ``in lieu of services''
and replace it with ``ILOS is'', and remove the ``and'' at the end of
this requirement given new requirements that will be proposed. We
propose to revise Sec. 438.3(e)(2)(iv) to remove ``in lieu of services
are'' and replace it with ``the ILOS is, and add the term ``and
settings'' after ``covered State plan covered services'' to accurately
reflect that ILOSs are substitute services and settings for State plan
services and settings. Additionally, we added an ``and'' at the end of
this requirement given a new proposed addition of Sec. 438.3(e)(2)(v)
that is described later in this section. The proposed changes at Sec.
438.3(e) are equally applicable to separate CHIP managed care plan
contract requirements through the existing cross-reference at Sec.
457.1201(e).
Because we are making numerous proposals related to ILOSs, we
believe adding a cross reference in Sec. 438.3(e)(2)(v) to a new
section would make it easier for readers to locate all of the
provisions in one place and the designation flexibility of a new
section would enable us to better organize the provisions for
readability. To do this, we propose to create a new Sec. 438.16 titled
ILOS requirements for Medicaid, and we propose to amend Sec.
457.1201(c) and (e) to include cross-references to Sec. 438.16 to
adopt for separate CHIP. Our proposals in Sec. 438.16 would be based
on several key principles, described in further detail in sections
I.B.4.b. through I.B.4.h. of this proposed rule. These principles
include that ILOSs would have to: (1) meet general parameters; (2) be
provided in a manner that preserves enrollee rights and protections;
(3) be medically appropriate and cost effective substitutes for State
plan services and settings, (4) be subject to monitoring and oversight;
and (5) undergo a retrospective evaluation, when applicable. We also
propose parameters and limitations for ILOSs, including our proposed
requirements for ILOSs to be appropriately documented in managed care
plan contracts and considered in the development of capitation rates,
and our proposed risk-based approach for State documentation and
evaluation requirements of any managed care plan contracts that include
ILOSs. CMS intends to continue our review of ILOSs as part of our
review of the States' managed care plan contracts in accordance with
Sec. 438.3(a), and associated capitation rates in accordance with
Sec. 438.7(a). CMS has the authority to deny approval of any ILOS that
does not meet standards in regulatory requirements, and thereby does
not advance the objectives of the Medicaid program, as part of our
review of the associated Medicaid managed care plan contracts and
capitation rates.
We acknowledge that one of the most commonly utilized ILOSs is
inpatient mental health or substance use disorder treatment provided
during a short term stay (no more than 15 days during the period of the
monthly capitation payment) in an institution for mental diseases
(IMD). Due to the statutory limitation on coverage of services provided
in an IMD in accordance with language in section 1905(a) of the Act
following section 1905(a)(30) of the Act, our ability to permit States
to make a monthly Medicaid capitation payment for an enrollee who
receives services in an IMD is limited as outlined in Sec. 438.6(e),
and uniquely based on the nature of risk-based payment (see 80 FR 31116
for further details on this policy). Other than as an ILOS, in
accordance with Sec. Sec. 438.3(e)(2) and 438.6(e), FFP is not
available for any medical assistance under Title XIX for services
provided to an individual, ages 21 to 64, who is a patient in an IMD
facility. We are not proposing changes regarding the coverage of short
term stays in an IMD as an ILOS, or payments to MCOs and PIHPs for
enrollees who are a patient in an IMD in Sec. 438.6(e) (see 81 FR
27555 through 27563 for further details on the existing policy). In
acknowledgement of the unique parameters necessary for coverage of
services provided in IMDs as an ILOS, given the statutory limitations,
we do not believe Sec. 438.16 should apply to a short term IMD stay as
an ILOS. For example, a short term stay in an IMD as an ILOS is
excluded from the calculation for an ILOS cost percentage, described in
further detail in section I.B.4.b. of this proposed rule, as the costs
of a short term IMD stay must not be used in rate development given the
statutory limitation, and instead States must use the unit costs of
providers delivering the same services included in the State plan as
required in Sec. 438.6(e). Additionally, as described in Sec.
438.6(e), States may only make a monthly capitation payment to an MCO
or PIHP for an enrollee aged 21 to 64 receiving inpatient treatment in
an IMD when the length of stay in an IMD is for a short term stay of no
more than 15 days during the period of the monthly capitation payment.
Therefore, we propose to add Sec. 438.3(e)(2)(v) to explicitly provide
an exception from the applicability of Sec. 438.16 for short term
stays, as specified in Sec. 438.6(e), for inpatient mental health or
substance use disorder treatment in an IMD. This proposal does not
replace or alter existing Federal requirements and limitations
regarding the use of short term IMD stays as an ILOS, or the
availability of FFP for capitation payments to MCOs and PIHPs for
enrollees who utilize an IMD.
We do not propose to adopt the IMD exclusion for separate CHIP
since there are no similar payment restrictions for stays in an IMD in
separate CHIP. As long as a child is not applying for or renewing their
separate CHIP coverage while a resident of an IMD, the child remains
eligible for separate CHIP and any covered State plan services or ILOSs
while in an IMD consistent with the
[[Page 28163]]
requirements of Sec. 457.310(c)(2)(ii). For this reason, we propose to
amend Sec. 457.1201(e) to exclude references to IMDs in the cross-
reference to Sec. 438.3(e).
States and managed care plans will continue to be obligated to
comply with other applicable Federal requirements for all ILOS,
including short term IMD stays. This includes, but is not limited to,
those requirements outlined in Sec. Sec. 438.3(e)(2), 438.6(e), and
438.66. As required in Sec. 438.66(a) through (c), States must
establish a system to monitor performance of their managed care
programs. When ILOSs are included in a managed care plan's contract,
they too must be part of the State's monitoring activities. As part of
such monitoring, States must ensure that all ILOSs, including short
term stays in an IMD, are medically appropriate, cost effective, and at
the option of the enrollee and managed care plan.
b. ILOS General Parameters (Sec. Sec. 438.16(a) Through (d),
457.1201(c) and (e))
We believe ILOSs can give States and managed care plans
opportunities to strengthen access to care, address unmet needs of
Medicaid and CHIP enrollees, and improve the health of Medicaid and
CHIP beneficiaries. However, we believe it is necessary to implement
appropriate Federal protections to ensure the effective and efficient
use of Medicaid and CHIP resources, particularly since these services
and settings are not State plan-covered services and settings furnished
under managed care plan contracts, and we rely on the authority in
sections 1902(a)(4) and 2101(a) of the Act to establish methods for
proper and effective operations in Medicaid and CHIP respectively.
Therefore, to ensure States and managed care plans utilize ILOSs
effectively and in a manner that best meets the needs of the enrollees
as well as that related Federal expenditures are reasonable and
appropriate, we propose several key requirements in Sec. 438.16.
We believe that a limitation on the types of substitute services or
settings that can be offered as an ILOS would be a key protection to
ensure an ILOS is an appropriate and efficient use of Medicaid and CHIP
resources, and we believe this is a reasonable method to ensure proper
and effective operations in Medicaid and CHIP in accordance with
authority in sections 1902(a)(4) and 2101(a) of the Act, respectively.
We believe that the services and settings that could be provided as an
ILOS should be consistent with the services and settings that could be
authorized under the Medicaid or CHIP State plan or a program
authorized through a waiver under section 1915(c) of the Act. As
further described in section I.B.4.a. of this proposed rule, we believe
the only Medicaid exception should be a short term stay in an IMD for
the provision of inpatient mental health or substance use disorder
treatment, which already has appropriate safeguards per requirements
outlined in Sec. 438.6(e). Therefore, we propose to require in Sec.
438.16(b) that an ILOS must be approvable as a service or setting
through a State plan amendment, including sections 1905(a), 1915(i), or
1915(k) of the Act, or a waiver under section 1915(c) of the Act. For
example, personal care homemaker services are approvable as a covered
service in a waiver under section 1915(c) of the Act, and would be an
approvable ILOS if it is a medically appropriate and cost effective
substitute for a service or setting covered under the State plan.
For separate CHIP, we similarly propose that ILOSs must be
consistent with services and settings approvable under sections 2103(a)
through (c), 2105(a)(1)(D)(ii), and 2110(a) of the Act as well as the
services and settings identified in Sec. 438.16(b). For this reason,
we propose to adopt the requirements proposed at Sec. 438.16(b) by
amending Sec. 457.1201(e) to include a new cross-reference to Sec.
438.16(b). We also remind States that the use of an ILOS does not
absolve States and managed care plans of their responsibility to comply
with other Federal requirements. States must ensure that contracts with
managed care plans comply with all applicable Federal and State laws
and regulations in accordance with Sec. Sec. 438.3(f) and 457.1201(f).
For example, with the exception of short term IMD stays as described in
section I.B.4.a. of this proposed rule, ILOSs must adhere to general
prohibitions on payment for room and board under Title XIX of the Act.
Additionally, States and managed care plans must ensure access to
emergency services in accordance with the Emergency Medical Treatment
and Labor Act and compliance with the Americans with Disabilities Act
and Section 504 of the Rehabilitation Act. Moreover, consistent with
Sec. 438.208(c)(3), States must comply with person-center planning
requirements as applicable.
Because ILOSs are provided as substitutes for State plan-covered
services and settings, we believe that we have an obligation to ensure
appropriate fiscal protections for Medicaid and CHIP investments in
ILOSs, and that there should be a limit on the amount of expenditures
for ILOSs to increase accountability, reduce inequities in the services
and settings available to beneficiaries across managed care and fee-
for-service delivery systems, and ensure enrollees receive State plan-
covered services and settings. We rely on the authority in section
1902(a)(4) of the Act to establish methods for proper and efficient
operations in Medicaid and section 2101(a) of the Act for establishing
efficient and effective health assistance in CHIP. To determine a
reasonable limit on expenditures for ILOSs, we propose to limit
allowable ILOS costs to a portion of the total costs for each managed
care program that includes ILOS(s), hereinafter referred to as an ILOS
cost percentage. States claim FFP for the capitation payments they make
to managed care plans. Capitation payments are based on the actuarially
sound capitation rates as defined in Sec. 438.2, for Medicaid, and
rates are developed with ``actuarially sound principles'' as required
for separate CHIP at Sec. 457.1203(a). The utilization and cost
associated with ILOSs are accounted for in the development of Medicaid
and separate CHIP capitation rates in accordance with Sec. Sec.
438.3(e)(2)(iv) and 457.1201(e) respectively. Therefore, we propose in
Sec. 438.16(c), that the ILOS cost percentage must be calculated based
on capitation rates and capitation payments as outlined in further
detail in this section. In section I.B.2.l. of this proposed rule, CMS
proposes requirements for State directed payments as a separate payment
term, and we also believe these costs should be accounted for in the
denominator of the ILOS cost percentage as these are payments made by
the State to the managed care plans. The reporting requirements in this
proposal are authorized by sections 1902(a)(6) and 2107(b)(1) of the
Act which require that States provide reports, in such form and
containing such information, as the Secretary may from time to time
require.
Given that actuarially sound capitation rates are developed
prospectively based on historical utilization and cost experience, as
further defined in Sec. 438.5, we believe that an ILOS cost percentage
and associated expenditure limit should be measured both on a projected
basis when capitation rates are developed and on a final basis after
capitation payments are made by States to the managed care plans.
Therefore, we propose to define both a ``projected ILOS cost
percentage'' and ``final ILOS cost percentage'' in Sec. 438.16(a) as
the amounts for each managed care program that includes ILOS(s) using
the calculations proposed in Sec. 438.16(c)(2)
[[Page 28164]]
and (3), respectively. Additional details on these percentages are
provided later in this section. We also believe the projected ILOS cost
percentage and final ILOS cost percentage should be measured distinctly
for each managed care program as capitation rates are typically
developed by program, ILOSs available may vary by program, and each
managed care program may include differing populations, benefits,
geographic areas, delivery models, or managed care plan types. For
example, one State may have a behavioral health program that covers
care to most Medicaid beneficiaries through PIHPs, a physical health
program that covers physical health care to children and pregnant women
through MCOs, and a program that covers physical health and MLTSS to
adults with a disability through MCOs. Another State may have several
different managed care programs that serve similar populations and
provide similar benefits through MCOs, but the delivery model and
geographic areas served by the managed care programs vary. We addressed
managed care program variability within the 2016 final rule when we
noted that ``This clarification in the regulatory text to reference
``managed care program'' in the regulatory text is to recognize that
States may have more than one Medicaid managed care program--for
example physical health and behavioral health . . .'' (81 FR 27571).
Therefore, we do not believe it would be consistent with our intent to
develop an ILOS cost percentage by aggregating data from more than one
managed care program since that would be inconsistent with rate
development, the unique elements of separate managed care programs, and
the ILOSs elements (target populations, allowable provider types, etc.)
that vary by managed care program. Developing the ILOS cost percentage
by managed care program would further ensure appropriate fiscal
safeguards for each managed care program that includes ILOS(s). We
believe 5 percent is a reasonable limit on ILOS expenditures because it
is high enough to ensure that ILOSs would be used effectively to
achieve their intended purpose, but still low enough to ensure
appropriate fiscal safeguards. This proposed 5 percent limit would be
similar to incentive arrangements at Sec. 438.6(b), which limits total
payment under contracts with incentive arrangements to 105 percent of
the approved capitation payments attributable to the enrollees or
services covered by the incentive arrangement. In Sec. 438.6(b)(2), we
note that total payments in excess of 105 percent will not be
actuarially sound. We believe this existing limitation for incentive
arrangements allows States to design and motivate quality and outcome-
based initiatives while also maintaining fiscal integrity. We believe a
similar threshold would be necessary and appropriate for ILOSs.
Therefore, we propose, at Sec. 438.16(c)(1)(i), to require that the
projected ILOS cost percentage could not exceed 5 percent and the final
ILOS cost percentage could not exceed 5 percent.
For separate CHIP, we require States at Sec. 457.1203(a) to
develop capitation rates consistent with actuarially sound principles,
but at Sec. 457.1203(b) we allow for States to establish higher
capitation rates if necessary to ensure sufficient provider
participation or provider access or to enroll providers who demonstrate
exceptional efficiency or quality in the provision of services. While
we do not impose a similar limit for incentive arrangements in separate
CHIP capitation rates as we do for Medicaid capitation rates, we wish
to align with Medicaid in limiting projected and final ILOS cost
percentages to 5 percent of capitation payments for separate CHIPs. For
this reason, we propose to amend Sec. 457.1203(b) to adopt 5 percent
ILOS cost percentage limits by amending Sec. 457.1201(c) to include a
new cross-reference to Sec. 438.16(c)(1).
We also propose, in Sec. 438.16(c)(1)(ii), that the State's
actuary would have to calculate the projected ILOS cost percentage and
final ILOS cost percentage on an annual basis and recalculate these
projections annually to ensure consistent application across all States
and managed care programs. Furthermore, to ensure that the projected
ILOS cost percentage and final ILOS cost percentage would be developed
in a consistent manner with how the associated ILOS costs would be
included in rate development, we propose at Sec. 438.16(c)(1)(iii) to
require that the projected ILOS cost percentage and the final ILOS cost
percentage would have to be certified by an actuary and developed in a
reasonable and appropriate manner consistent with generally accepted
actuarial principles and practices. An ``actuary'' is defined in Sec.
438.2 as an individual who meets the qualification standards
established by the American Academy of Actuaries for an actuary and
follows the practice standards established by the Actuarial Standards
Board, and who is acting on behalf of the State to develop and certify
capitation rates. Therefore, we believe that the actuary that would
certify the projected and final ILOS cost percentages should be the
same actuary that developed and certified the capitation rates that
included ILOS(s). For separate CHIP, we do not require actuarial
certification of capitation rates and are not adopting the requirement
at Sec. 438(c)(1)(iii). We propose to amend Sec. 457.1201(c) to
exclude requirements for certification by an actuary. However, we
remind States that separate CHIP rates must be developed using
``actuarially sound principles'' in accordance with Sec. 457.1203(a).
We propose at Sec. 438.16(c)(2), that the projected ILOS cost
percentage would have to be calculated by dividing the portion of the
total capitation payments that would be attributable to all ILOSs,
excluding short term stays in an IMD as specified in Sec. 438.6(e),
for each managed care program (numerator) by the projected total
capitation payments for each managed care program, including all State
directed payments in effect under Sec. 438.6(c) and pass-through
payments in effect under Sec. 438.6(d), and the projected total State
directed payments that are paid as a separate payment term as described
in Sec. 438.6(c)(6) (denominator). We also propose, at Sec.
438.16(c)(3), that the final ILOS cost percentage would have to be
calculated by dividing the portion of the total capitation payments
that is attributable to all ILOSs, excluding a short term stay in an
IMD as specified in Sec. 438.6(e), for each managed care program
(numerator) by the actual total capitation payments for each managed
care program, including all State directed payments in effect under
Sec. 438.6(c) and pass-through payments in effect under Sec.
438.6(d), and the actual total State directed payments that are paid as
a separate payment term as described in Sec. 438.6(c)(6)
(denominator). We believe these proposed numerators and denominators
for the projected and final ILOS cost percentages would be an accurate
measurement of the projected and final expenditures associated with
ILOSs and total program costs in each managed care program in a risk-
based contract. For separate CHIP, we propose to align with the
projected and final ILOS cost percentage calculations by amending Sec.
457.1201(c) to include cross-references to Sec. 438.16(c)(2) through
(3). However, since pass-through payments and State directed payments
are not applicable to separate CHIP, we propose to exclude all
references to pass-through payments and State directed payments at
Sec. 457.1201(c).
We considered proposing that the actual expenditures of the managed
care plans for ILOSs and total managed care program costs, tied to
actual paid amounts in encounter data, be the numerator and denominator
for the final
[[Page 28165]]
ILOS cost percentage. However, we determined this would be inconsistent
with how States claim FFP for capitation payments in a risk contract
(based on the actuarially sound capitation rates as defined in Sec.
438.2 for each managed care program, rather than on the actual plan
costs for delivering ILOSs based on claims and encounter data
submitted). Consistent with all services and settings covered under the
terms of the managed care plans' contracts, we acknowledge the actual
plan experience will inform prospective rate development in the future,
but it is an inconsistent measure for limiting ILOS expenditures
associated with FFP retroactively. We believe expenditures for short
term stays in an IMD would have to be excluded from the numerator of
these calculations as they are excluded from the proposed requirements
outlined in Sec. 438.16. We also believe the denominator of these
calculations should include all State directed payments and pass-
through payments that are included into capitation rates as outlined in
Sec. 438.6(c) and (a) respectively. It is necessary to include these
State directed payments and pass-through payments to ensure that the
projected and final expenditures would accurately reflect total
capitation payments.
We believe the projected ILOS cost percentage should be included in
the rate certification for each managed care program that includes
ILOS(s) and any subsequent revised rate certification (for example,
rate amendment) as applicable, such as those that change the ILOSs
offered, capitation rates, pass-through payments and/or State directed
payments. As previously described in this section, we propose at Sec.
438.16(c)(1)(iii) that the actuary who certifies the projected ILOS
cost percentage would have to be the same actuary who develops and
certifies the associated Medicaid capitation rates and the State
directed payments paid as a separate payment term (see section I.B.2.l.
of this proposed rule for details on this proposal for separate payment
terms). We also believe that including this percentage within the rate
certification would reduce administrative burden for States and
actuaries while also ensuring consistency between how this percentage
would be calculated and how ILOS costs would be accounted for in rate
development. Therefore, we propose to require, at Sec.
438.16(c)(5)(i), that States annually submit to CMS for review the
projected ILOS cost percentage for each managed care program as part of
the Medicaid rate certification required in Sec. 438.7(a). For
separate CHIP, we do not require actuarial certification of capitation
rates or review by CMS, and for this reason we do not adopt the new
requirement proposed at Sec. 438.16(c)(5)(i) for separate CHIP.
As the proposed denominator for the final ILOS cost percentage, in
Sec. 438.16(c)(3)(i), would be based on the actual total capitation
payments and the State directed payments paid as a separate payment
term (see section I.B.2.l. of this proposed rule for details on this
proposal for separate payment terms) paid by States to managed care
plans, we recognize that calculating the final ILOS cost percentage
would take States and actuaries some time. For example, changes to the
eligibility file and revised rate certifications for rate amendments
may impact the final capitation payments that are a component of the
calculation. We also believe documentation of the final ILOS cost
percentage is a vital component of our monitoring and oversight as it
would ensure that the expenditures for ILOSs comply with the proposed 5
percent limit; and therefore, must be submitted timely. Given these
factors, we believe that 2 years is an adequate amount of time to
accurately perform the calculation. Therefore, we propose, at Sec.
438.16(c)(5)(ii), to require that States must submit the final ILOS
cost percentage report to CMS with the rate certification for the
rating period beginning 2 years after the completion of each 12-month
rating period that included an ILOS(s). Under this proposal, for
example, the final ILOS cost percentage report for a managed care
program that uses a calendar year 2024 rating period would be submitted
to CMS with the calendar year 2027 rate certification. For separate
CHIP, we do not require review of capitation rates by CMS and do not
propose to adopt the requirements at Sec. 438.16(c)(5)(ii) for
separate CHIP.
We considered requiring the final ILOS cost percentage be submitted
to CMS within 1 year after the completion of the rating period that
included ILOS(s) to receive this data in a more timely fashion.
However, we were concerned this may not be adequate time for States and
actuaries given the multitude of factors described previously in this
section. We request comment on whether our assumption that 1 year is
inadequate is correct.
We also believe that it is appropriate for States' actuaries to
develop a separate report to document the final ILOS cost percentage,
rather than including it in a rate certification, because the final
ILOS cost percentage may require alternate data compared to the base
data that were used for prospective rate development, given the timing
of base data requirements as outlined in Sec. 438.5(c)(2). However,
this final ILOS cost percentage could provide details that should
inform prospective rate development, such as through an adjustment
outlined in Sec. 438.5(b)(4), so we believe it should be submitted
along with the rate certification. We note that this proposal is
similar to the concurrent submission necessary for the MLR reporting at
Sec. 438.74. We considered proposing that States submit this report
separately to CMS upon completion. However, we believe there should be
consistency across States for when this report is submitted to CMS for
review, and we believe receiving this report and the rate certification
at the same time would enable CMS to review them concurrently. For
these reasons, we propose, at Sec. 438.16(c)(5)(ii), to require that
States submit the final ILOS cost percentage annually to CMS for review
as a separate report concurrent with the rate certification submission
required in Sec. 438.7(a). We intend to issue additional guidance on
the standards and documentation requirements for this report. For
separate CHIP, we do not require review of capitation rates by CMS and
do not propose to adopt the requirements at Sec. 438.16(c)(5)(ii) for
separate CHIP.
We believe there must be appropriate transparency on the managed
care plan costs associated with delivering ILOSs to aid State oversight
and monitoring of ILOSs, and to ensure proper and effective operations
in Medicaid in accordance with authority in section 1902(a)(4) of the
Act. Therefore, we propose, in Sec. 438.16(c)(4), that States provide
to CMS a summary report of the actual managed care plan costs for
delivering ILOSs based on claims and encounter data provided by the
managed care plans to States. We also believe this summary report
should be developed concurrently and consistently with the final ILOS
cost percentage to ensure appropriate fiscal safeguards for each
managed care program that includes ILOS(s). We believe this summary
report should be developed for each managed care program consistent
with the rationale described in section I.B.4.b. of this proposed rule
for developing the ILOS cost percentage for each managed care program.
Therefore, in Sec. 438.16(a), we propose to define a ``summary report
for actual MCO, PIHP and PAHP ILOS costs'' and propose that this
summary report be calculated for each managed
[[Page 28166]]
care program that includes ILOSs. We also propose, in Sec.
438.16(c)(1)(ii), that this summary report be calculated on an annual
basis and recalculated annually. We propose, in Sec.
438.16(c)(1)(iii), that this summary report be certified by an actuary
and developed in a reasonable and appropriate manner consistent with
generally accepted actuarial principles and practices. Finally, we
propose, in Sec. 438.16(c)(5)(ii), that this summary report be
submitted to CMS for review within the actuarial report that includes
the final ILOS cost percentage. For separate CHIP, we do not require
similar actuarial reports and do not propose to adopt the annual ILOS
cost report requirements by excluding references to them at Sec.
457.1201(c).
To balance States' administrative burden with ensuring fiscal
safeguards and enrollee protections related to ILOSs, we believe it
would be appropriate to use a risk-based approach for States'
documentation and evaluation requirements. This proposed reporting
requirement is authorized by sections 1902(a)(6) and 2107(b)(1) of the
Act which requires that States provide reports, in such form and
containing such information, as the Secretary may from time to time
require. Therefore, we propose that the ILOS documentation States would
have to submit to CMS, as well as an evaluation States would have to
complete, would vary based on a State's projected ILOS cost percentage
for each managed care program. We believe the projected ILOS cost
percentage would be a reasonable proxy for identifying States that
offer a higher amount of ILOSs, in comparison to overall managed care
program costs, and likely could have a corresponding higher impact to
Federal expenditures. As we considered the types of State activities
and documentation that could vary under this proposed risk-based
approach, we considered which ones would be critical for all States to
undertake for implementation and continual oversight of the use of
ILOSs, but would not require our review unless issues arose that
warranted additional scrutiny. We propose that documentation
requirements for States with a projected ILOS cost percentage that is
less than or equal to 1.5 percent would undergo a streamlined review,
while States with a higher projected ILOS cost percentage would have
more robust documentation requirements. Additionally, we propose States
with a higher final ILOS cost percentage would be required to submit an
evaluation of ILOSs to CMS. These parameters are explained further in
sections I.B.4.d. and g. of this proposed rule.
As we considered a reasonable percentage for this risk-based
approach, we evaluated flexibilities currently offered in part 438 to
assess if similar thresholds would be reasonable for this purpose.
These flexibilities included the opportunity available to States to
adjust rates without the requirement for a revised rate certification.
Specifically, we are referring to the 1 percent flexibility for States
that certify rate ranges in accordance with Sec. 438.4(c)(2)(iii) and
the 1.5 percent flexibility for States that certify capitation rates in
accordance with Sec. 438.7(c)(3). An additional flexibility currently
available to States relates to incentive arrangements. In accordance
with Sec. 438.6(b)(2), total payment under States' managed care plan
contracts with incentive arrangements are allowed to be no greater than
105 percent of the approved capitation payments attributable to the
enrollees or services covered by the incentive arrangement. As we
evaluated a reasonable and appropriate threshold to utilize for this
risk-based approach, we explored utilizing similar flexibilities of 1
percent, 1.5 percent and 5 percent, and also considered 2.5 percent as
a mid-point in this 5 percent range.
We do not believe 5 percent is a reasonable percentage for this
risk-based approach as this is the proposed limit for the projected and
final ILOS cost percentages described in this section. We believe a
greater degree of State documentation, and CMS oversight, is necessary
for States that offer ILOSs that represent a higher share of overall
managed care program costs, and likely have a corresponding higher
impact on Federal expenditures. In the 2020 final rule, we finalized
Sec. 438.4(c)(2)(iii) to permit States that certify rate ranges to
make rate adjustments up to 1 percent without submitting a revised rate
certification. Our rationale was that States using rate ranges were
already afforded additional flexibility given the certification of rate
ranges so it was not appropriate to utilize the same 1.5 percent
flexibility that is offered to States that certify capitation rates (85
FR 72763). We do not believe a similar rationale is appropriate or
relevant for this proposal, and thus, we do not believe 1 percent would
be the most appropriate threshold. We are also concerned that utilizing
2.5 percent for a risk-based approach would result in inadequate
Federal oversight to ensure program integrity, such as fiscal
safeguards and enrollee protections related to ILOSs. We believe 1.5
percent, a de minimis amount, is appropriate to propose for utilization
of a risk-based approach for States' documentation and evaluation
requirements, and associated CMS review, as ILOS expenditures less than
or equal to 1.5 percent would likely be a relatively minor portion of
overall managed care program expenditures. Therefore, we propose 1.5
percent for this risk-based approach in Sec. 438.16(d)(2); States with
a projected ILOS cost percentage that exceeds 1.5 percent would be
required to adhere to additional requirements described in sections
I.B.4.d. and g. of this proposed rule. For separate CHIP, we propose to
adopt the new documentation requirements for States with a cost
percentage that exceeds 1.5 percent at Sec. 438.16(d)(2) by amending
Sec. 457.1201(e) to include a cross-reference to Sec. 438.16(d)(2).
c. Enrollee Rights and Protections (Sec. Sec. 438.3(e), 457.1201(e),
457.1207)
Consistent with the ILOS definition proposed in Sec. 438.2, ILOSs
are immediate or longer term substitutes for State plan-covered
services and settings, or when the ILOSs can be expected to reduce or
prevent the future need to utilize the covered services and settings
under the State plan. They can be utilized to improve enrollees' health
care outcomes, experience, and overall care; however, ILOSs are an
option and not a requirement for managed care plans. While ILOSs are
offered to Medicaid and CHIP enrollees at the option of the managed
care plan, the provision of an ILOS is also dependent on the enrollees'
willingness to use the ILOS instead of the State plan-covered service
or setting. Medicaid managed care enrollees are entitled to receive
covered services and settings under the State plan consistent with
section 1902(a)(10) of the Act. As ILOSs can be offered as substitutes
for covered State plan services and settings that Medicaid enrollees
are otherwise entitled to, we believe that it is of the utmost
importance that we identify the enrollee rights and managed care
protections for individuals who are offered or opt to use an ILOS
instead of receiving State plan-covered service or setting. To ensure
clarity for States, managed care plans, and enrollees on the rights and
protections afforded to enrollees who are eligible for, offered, or
receive an ILOS, we propose to add new Sec. 438.3(e)(2)(ii)(A) and (B)
under Sec. 438.3(e)(2)(ii) to specify our meaning of enrollee rights
and protections that are not explicitly stated elsewhere in part 438.
We believe it would be appropriate to add this clarity to Sec.
438.3(e)(2)(ii) as these are not new rights or protections, but rather,
existing rights and protections that we believe
[[Page 28167]]
should be more explicitly stated for all ILOSs, including short-term
IMD stays.
We propose to specify, in Sec. 438.3(e)(2)(ii)(A), that an
enrollee who is offered or utilizes an ILOS would retain all rights and
protections afforded under part 438, and if an enrollee chooses not to
receive an ILOS, they would retain their right to receive the service
or setting covered under the State plan on the same terms as would
apply if an ILOS was not an option. We believe this proposed addition
would ensure clarity that the rights and protections guaranteed to
Medicaid managed care enrollees under Federal regulations remain in
full effect when an enrollee is eligible to be offered or elects to
receive an ILOS. For example, enrollees retain the right to make
informed decisions about their health care and to receive information
on available treatment options and alternatives as required in Sec.
438.100(b)(2)(iii). To ensure that enrollee rights and protections
would be clearly and consistently provided to enrollees, we propose to
revise Sec. 438.10(g)(2)(ix) to explicitly require that the rights and
protections in Sec. 438.3(e)(2)(ii) be included in enrollee handbooks
if ILOSs are added to a managed care plan's contract. For separate
CHIP, enrollee rights and protections are unique from those offered to
Medicaid enrollees, and are instead located under subparts K and L of
part 457. To acknowledge these differences, we propose to amend Sec.
457.1207, (which includes an existing cross-reference to Sec. 438.10)
to reference instead to the separate CHIP enrollee rights and
protections under subparts K and L of part 457. Protections to ensure
that managed care enrollees have the ability to participate in
decisions regarding their health care, and have avenues to raise
concerns including their right to appeals related to adverse benefit
determinations and grievances are critical to ensure that ILOSs are
utilized in a reasonable, appropriate, and effective manner.
We believe safeguards and protections for enrollees that elect to
use an ILOS should be specified, particularly since ILOS costs can vary
compared to costs for the State plan service or setting for which it is
a substitute. Specifically, we want to make clear that the provision or
offer of an ILOS may not be used coercively or with the intent to
interfere with the provision or availability of State plan-covered
service and setting that an enrollee would otherwise be eligible to
receive. Therefore, we propose to add Sec. 438.3(e)(2)(ii)(B) to
ensure that an ILOS would not be used to reduce, discourage, or
jeopardize an enrollee's access to services and settings covered under
the State plan, and a managed care plan may not deny an enrollee access
to a service or setting covered under the State plan on the basis that
an enrollee has been offered an ILOS as a substitute for a service or
setting covered under the State plan, is currently receiving an ILOS as
a substitute for a service or setting covered under the State plan, or
has utilized an ILOS in the past. While ILOSs can be effective
substitutes for services and settings covered under the State plan, we
want to ensure consistent and clear understanding for enrollees,
States, and managed care plans on how ILOSs can be appropriately
utilized to meet an enrollee's needs.
For separate CHIP, we propose to adopt the enrollee rights and
protections at Sec. 438.3(e)(2)(ii)(A) and (B) through an existing
cross-reference at Sec. 457.1201(e). However, separate CHIP enrollee
rights and protections are unique from those offered to Medicaid
enrollees and are instead located under subparts K and L of part 457.
To acknowledge these differences, we propose to amend Sec.
457.1201(e), which already includes a cross-reference to Sec. 438.3(e)
to State, ``An MCO, PIHP, or PAHP may cover, for enrollees, services
that are not covered under the State plan in accordance with Sec.
438.3(e) of this chapter . . . except . . . that references to enrollee
rights and protections under part 438 should be read to refer to the
rights and protections under subparts K and L of this part.''
We believe that a strong foundation built on these enrollee rights
and protections would also ensure that ILOSs may have a positive impact
on enrollees' access to care, health outcomes, experience, and overall
care. As such, we believe these enrollee rights and protections must be
clearly documented in States' managed care plan contracts. Therefore,
we propose this documentation requirement in Sec. 438.16(d)(1)(v). For
separate CHIP, we propose to adopt the requirement for enrollee rights
and protections for ILOSs to be documented in managed care plan
contracts by amending Sec. 457.1201(e) to include a cross-reference to
Sec. 438.16(d)(1)(v).
d. Medically Appropriate and Cost Effective (Sec. Sec. 438.16(d),
457.1201(e))
In Sec. 438.3(e)(2)(i), managed care plans may cover an ILOS if
the State determines the ILOS is medically appropriate and cost
effective substitute for a covered State plan service or setting. This
policy is consistent with authority in section 1902(a)(4) of the Act to
establish methods for proper and efficient operations in Medicaid as
well as the nature of capitation payments based on risk-based
capitation rates recognized in section 1903(m)(2)(A) of the Act. We
interpret medically appropriate and cost effective substitute to mean
that an ILOS may serve as an immediate or longer term substitute for a
covered service or setting under the State plan, or when the ILOS can
be expected to reduce or prevent the future need to utilize a covered
service or setting under the State plan. We believe this is a
reasonable interpretation in acknowledgement that health outcomes from
any health care services and settings may also not be immediate. We
offer the following examples to illustrate the difference between an
ILOS that is an immediate versus longer term substitute for a State
plan service or setting, or when the ILOS can be expected to reduce or
prevent the future need to utilize a covered service or setting under
the State plan.
For example, transportation to and services provided at a sobering
center could be offered as a medically appropriate and cost effective
immediate substitute for target populations for specific State plan
services or settings, such as an emergency room visit or hospital
inpatient stay. Alternatively, we can envision target populations for
which an ILOS, such as housing transition navigation services, might
serve as a longer term substitute for a covered State plan service or
setting, or when the ILOS can be expected to reduce or prevent the need
to utilize the covered service or setting under the State plan, such as
populations with chronic health conditions and who are determined to be
at risk of experiencing homelessness. The managed care plan might
choose to offer medically tailored meals to individuals with a diabetes
diagnosis and poorly managed A1C levels. While not an immediate
substitute for a State plan-covered service such as emergency room
visits or inpatient hospital stays, medically tailored meals
consistently provided to the individual over a period of time could
contribute to improved management of the diabetes. In the long term,
improved management might lead to fewer complications related to
diabetes and consequentially, fewer emergency room visits and inpatient
stays thereby demonstrating the ILOS was both medically appropriate and
cost effective for the individual.
We believe it is important to ensure appropriate documentation to
support a State's determination that an ILOS is a medically appropriate
and cost effective substitute, either long or short term, for a State
plan-covered service or setting.
[[Page 28168]]
ILOS documentation requirements for States would permit CMS and the
State to better monitor the use of ILOSs, safeguard enrollee rights,
facilitate fiscal accountability, and promote transparency to ensure
the efficient and appropriate use of Medicaid and CHIP resources.
Therefore, we propose to expand the documentation requirements for
ILOSs through the addition of requirements in Sec. 438.16.
Specifically, we propose at Sec. 438.16(d)(1), elements that must be
included in any managed care plan contract that includes ILOS(s) in
order to obtain CMS approval consistent with Sec. 438.3(a). In
accordance with Sec. 438.3(e)(2)(iii), States are already required to
authorize and identify ILOSs in each managed care plan contract and
such ILOSs are offered at the option of the managed care plan.
Therefore, we believe it is consistent with a risk contract to require
States to provide sufficient detail regarding any ILOSs covered under
the contract and accounted for in the capitation rates per Sec.
438.3(e)(2)(iv).
In our experience reviewing managed care plan contracts, States
have not always provided sufficient detail in their managed care plan
contracts for Federal review. For example, some contracts have included
only general language that ILOSs are provided at the option of the
managed care plan and have not clearly identified each ILOS that the
State has authorized in sufficient detail. We believe clarity is needed
to ensure accountability and transparency in managed care plan
contracts. Therefore, we propose Sec. 438.16(d)(1)(i) and (ii) to
require that States would include within each managed care plan
contract that includes ILOS(s), the name and definition for each ILOS
and clearly identify the State plan-covered service or setting for
which each ILOS has been determined to be a medically appropriate and
cost effective substitute by the State. For separate CHIP, we propose
to adopt the new documentation requirements at Sec. 438.16(d)(1)(i)
and (ii) by amending Sec. 457.1201(e) to include the cross-reference.
By requiring that this information be clearly identified in the
contract, we believe that managed care plans would have sufficient
detail on the ILOSs to be able to utilize ILOSs appropriately while
enabling States and CMS to more effectively monitor each ILOS over
time. We also believe including this level of detail in the contract
would be an appropriate fiscal protection to ensure that capitation
rates are developed in an actuarially sound manner in accordance with
Sec. 438.4 for Medicaid, and developed with actuarially sound
principles in accordance with Sec. 457.1203(a) for separate CHIP.
Actuarially sound capitation rates, as defined in Sec. 438.4(a) for
Medicaid, and actuarially sound principles as defined at Sec. 457.10
for CHIP, are projected to provide for all reasonable, appropriate, and
attainable costs that are required under the terms of the contract and
for the operation of the managed care plan for the time period and the
population covered under the terms of the contract. Additionally, for
Medicaid, such capitation rates must be developed in accordance with
the requirements in Sec. 438.4(b), including the requirements that the
actuarially sound capitation rates must be appropriate for the
populations to be covered and the services to be furnished under the
contract as required in Sec. 438.4(b)(2).
The existing regulation Sec. 438.3(e)(2)(i) indicates that a
managed care plan may offer an ILOS if the State determines that the
ILOS is a medically appropriate and cost-effective substitute for a
covered service or setting under the State plan. As noted in section
I.B.4.a of this proposed rule, we are proposing a definition of ILOS in
Sec. 438.2 to specify that ILOSs may be determined to be cost
effective and medically appropriate as immediate or longer-term
substitutes for State plan-covered services and settings, or when the
ILOSs can be expected to reduce or prevent the future need to utilize
State plan-covered services and settings. Current regulations do not
require States or managed care plans to document any details related to
the determination of medical appropriateness and cost effectiveness,
either broadly or for a specific enrollee who is offered an ILOS. For
managed care plans to appropriately offer ILOSs to enrollees consistent
with the State's determination of medical appropriateness and cost
effectiveness, States would have to identify the target populations for
each ILOS using clear clinical criteria. Prospective identification of
the target population for an ILOS would also be necessary to ensure
capitation rates are developed in an actuarially sound manner in
accordance with Sec. 438.4, including the requirements that the
actuarially sound capitation rates must be appropriate for the
populations to be covered and the services to be furnished under the
contract as required in Sec. 438.4(b)(2) and meet the applicable
requirements of part 438, including ILOS requirements as required in
Sec. 438.4(b)(6). For these reasons, we propose a new requirement at
Sec. 438.16(d)(1)(iii) to require States to document within each
managed care plan contract the clinically defined target population(s)
for which each ILOS has been determined to be a medically appropriate
and cost effective substitute. For separate CHIP, we propose to adopt
the new documentation requirements at Sec. 438.16(d)(1)(iii) by
amending Sec. 457.1201(e) to include the cross-reference. We propose
the phrase ``clinically defined target populations'' as we believe that
States would have to identify a target population for each ILOS that
would have to be based on clinical criteria. This would not preclude
States from using additional criteria to further target certain
clinically defined populations for ILOSs.
While States may establish target population(s) for which an ILOS
is medically appropriate, we believe that the actual determination of
medical appropriateness should be completed by a provider, for each
enrollee, using their professional judgement, and assessing the
enrollee's presenting medical condition, preferred course of treatment,
and current or past medical treatment to determine if an ILOS is
medically appropriate for that specific enrollee. Therefore, we
propose, at Sec. 438.16(d)(1)(iv), to require that the managed care
plan contract document a process by which a licensed network or managed
care plan staff provider would have to determine that an ILOS is
medically appropriate for a specific enrollee. Under this proposal,
this determination and documentation could be done by either a licensed
network provider or a managed care plan staff provider to ensure States
and managed care plans have capacity to implement this requirement,
consistent with State standards. For separate CHIP, we propose to adopt
the new documentation requirements at Sec. 438.16(d)(1)(iv) by
amending Sec. 457.1201(e) to include the cross-reference. The provider
would have to document the determination of medical appropriateness
within the enrollee's records, which could include the enrollee's plan
of care, medical record (paper or electronic), or another record that
details the enrollee's care needs. This documentation would have to
include how each ILOS would be expected to address those needs.
As discussed in section I.B.4.b. of this proposed rule, we propose
a risk-based approach based on a State's projected ILOS cost
percentage, for State documentation and evaluation requirements of
ILOSs that would require standard streamlined documentation to CMS for
States with a
[[Page 28169]]
projected ILOS cost percentage less than or equal to 1.5 percent while
States with a projected ILOS cost percentage that exceeds 1.5 percent
would be required to submit additional documentation. To specify the
proposed additional documentation requirements for a State with a
projected ILOS cost percentage that exceeds 1.5 percent, we propose, at
Sec. 438.16(d)(2), the documentation requirements in paragraphs Sec.
438.16(d)(2)(i) and (ii), and that this documentation would be
submitted to CMS concurrent with the managed care plan contract that
includes the ILOS(s), for review and approval by CMS under Sec.
438.3(a). We believe concurrent submission is the most efficient, since
each ILOS must be authorized and identified in States' contracts with a
managed care plan as required in Sec. 438.3(e)(2)(ii). In Sec.
438.16(d)(2)(i), we propose that the State submit a description of the
process and supporting evidence the State used to determine that each
ILOS would be a medically appropriate service or setting for the
clinically defined target population(s), consistent with proposed Sec.
438.16(d)(1)(iii). As ILOSs are often substitutes for State plan-
covered services and settings that have already been determined
medically appropriate, we expect that States would have to use
evidence-based guidelines, peer reviewed research, randomized control
trials, preliminary evaluation results from pilots or demonstrations,
or other forms of sound evidence to support the State's determination
of an ILOS' medical appropriateness. Lastly, in Sec. 438.16(d)(2)(ii),
we propose that the State provide a description of the process and
supporting data that the State used to determine that each ILOS is a
cost effective substitute for a State plan-covered service or setting
for the defined target population(s), consistent with the proposed
Sec. 438.16(d)(1)(iii). CMS has the authority to deny approval of any
ILOS that does not meet standards in regulatory requirements, and
thereby does not advance the objectives of the Medicaid program, as
part of our review of the associated Medicaid managed care plan
contracts and capitation rates. For separate CHIP, we propose to adopt
the new documentation requirements at Sec. 438.16(d)(2) by amending
Sec. 457.1201(e) to include the cross-reference.
While we believe that a risk-based approach for States' ILOS
documentation and evaluation requirements is a reasonable and
appropriate balance of administrative burden and fiscal safeguards, we
always reserve the right to ask for additional documentation from a
State as part of our review and approval of the managed care plan
contracts and rate certifications as required respectively in
Sec. Sec. 438.3(a) and 438.7(a), and we are not precluded from doing
so by our proposal to add Sec. 438.16(d)(2)(i) through (ii).
Therefore, we propose to require at Sec. 438.16(d)(3) that any State
must provide additional documentation, whether part of the managed care
plan contract, rate certification, or supplemental materials, if we
determine that the requested information would be pertinent to the
review and approval of a contract that includes ILOS(s). For separate
CHIP, we propose to adopt the new documentation requirements at Sec.
438.16(d)(3) by amending Sec. 457.1201(e) to include the cross-
reference, except that references to rate certifications do not apply.
e. Payment and Rate Development (Sec. Sec. 438.3(c), 438.7(b),
457.1201(c))
In accordance with existing regulations at Sec. 438.3(e)(2)(iv),
States are required to ensure the utilization and actual cost of ILOSs
are taken into account in developing the benefit component of the
capitation rates that represents covered State plan services, unless a
statute or regulation explicitly requires otherwise. Additionally,
through existing regulations at Sec. 438.4(b)(6), States' actuaries
are required to certify that Medicaid capitation rates have been
developed in accordance with the ILOS requirements outlined in Sec.
438.3(e). We relied on authority in section 1903(m)(2)(A)(iii) of the
Act and regulations based on our authority under section 1902(a)(4) of
the Act, to establish actuarially sound capitation rates. While ILOS
utilization and actual costs, when allowed, are included in rate
development, the existing regulations at Sec. 438.3(c)(1)(ii) do not
clearly acknowledge the inclusion of ILOSs in the final capitation
rates and related capitation payments. Existing regulations at Sec.
438.3(c)(1)(ii) require that the final capitation rates must be based
only upon services covered under the State plan and additional services
deemed by the State to be necessary to comply with the requirements of
part 438 subpart K (Parity in Mental Health and Substance Use Disorder
Benefits), and represent a payment amount that is adequate to allow the
managed care plan to efficiently deliver covered services to Medicaid-
eligible individuals in a manner compliant with contractual
requirements. As an ILOS is not a managed care plan requirement, but
rather offered at the option of the managed care plan, it would not be
included within the requirement in Sec. 438.3(c)(2)(ii) related to
contractual requirements. We propose to revise Sec. 438.3(c)(1)(ii) to
include ``ILOS'' to ensure clarity on this matter. This technical
change would be included in separate CHIP regulations through an
existing cross-reference at Sec. 457.1201(c). We consider this a
technical correction to Sec. 438.3(c)(1)(ii) as Sec. Sec.
438.3(e)(2)(iv) and 438.4(b)(6) clearly denote the inclusion of ILOSs
in rate development and we believe this was inadvertently excluded from
the final regulatory text in the 2016 final rule.
Additionally, we propose to revise Sec. 438.7(b)(6) and the
proposed Sec. 438.7(c)(4) (see section I.B.2.l. of this proposed rule)
to add ``ILOS in Sec. 438.3(e)(2)'' to ensure any contract provision
related to ILOSs must be documented in all rate certifications
submitted to CMS for review and approval. We believe this is necessary
to ensure compliance with proposed new regulatory requirements in Sec.
438.16(c)(1)(i) and (c)(4)(i), described in section I.B.4.b. of this
proposed rule, to ensure that the projected ILOS cost percentage
documented in the rate certification would not exceed the proposed 5
percent limit. This is a similar approach to the current requirements
in Sec. 438.7(b)(6) which require a revised rate certification for any
change to a contract provisions related to payment in Sec. 438.6,
including incentive arrangements that have a similar 5 percent limit in
accordance with Sec. 438.6(b)(2). We intend to issue additional
guidance in the Medicaid Managed Care Rate Development Guide, in
accordance with Sec. 438.7(e), on the Federal standards and
documentation requirements for adequately addressing ILOSs in all rate
certifications. For separate CHIP, we do not plan to adopt the proposed
change at Sec. 438.7(b)(6) since rate certifications are not
applicable to separate CHIP.
As risk-based capitation rates are developed prospectively, States'
actuaries will make initial assumptions regarding managed care plan and
enrollee utilization of ILOSs and associated costs. Since ILOS are
offered at the option of the managed care plan and Medicaid enrollee,
States and their actuaries should closely monitor whether managed care
plans elect to offer these ILOs and enrollees utilize these ILOSs.
States' actuaries should assess if adjustments to the actuarially sound
capitation rates are necessary in accordance with Sec. Sec. 438.4,
438.7(a) and 438.7(c)(2). For example, a rate adjustment may be
necessary if managed care plan actual uptake of
[[Page 28170]]
ILOSs varies from what is intially assumed for rate development and
results in an impact to actuarial soundness.
f. State Monitoring (Sec. Sec. 438.16(d) and (e), 438.66(e),
457.1201(c))
In the 2016 final rule, we clarified the term ``monitoring'' to
include oversight responsibilities, and we required standard data
elements that a State's monitoring system must collect to inform
performance improvement efforts for its managed care program(s). We
wish to continue to strengthen State and CMS oversight of each Medicaid
managed care program with the addition of proposed text to explicitly
address States' monitoring of ILOSs. We rely on the authority in
section 1902(a)(4) of the Act to establish methods for proper and
effective operations in Medicaid.
Currently, Sec. 438.66 requires that States establish a system to
monitor performance of managed care programs broadly, Sec. 438.66(b)
outlines the data elements that a State's system must collect, Sec.
438.66(c) establishes expectations for State use of such data for
performance improvement, and Sec. 438.66(e) requires States to provide
a report on and assessment of each managed care program. When ILOSs are
included in a managed care plan's contract, they too must be included
in the State's monitoring activities required in Sec. 438.66(b) and
(c). We believe States must ensure appropriate monitoring, evaluation,
and oversight of ILOSs. We believe additional protections are necessary
to ensure the delivery of ILOSs. In the 2015 notice of proposed
rulemaking, we proposed expanded State monitoring requirements in Sec.
438.66 and noted that our experience since the 2002 final rule has
shown that strong State management and oversight of managed care is
important throughout a program's evolution, but is particularly
critical when States transition large numbers of beneficiaries from FFS
to managed care or when new managed care plans are contracted (see 80
FR 31158). We subsequently finalized these requirements in the 2016
final rule. We believe that this logic is also applicable when a State
expands the use of ILOSs as we have seen in recent years. Therefore,
our proposals in this section further strengthen these existing Federal
requirements related to States' monitoring activities for each managed
care program.
As with all covered services and settings, States and their managed
care plans must comply with all enrollee encounter data requirements in
Sec. Sec. 438.242 and 438.818. We rely on authority in section
1903(m)(2) of the Act to require sufficient encounter data and a level
of detail specified by the Secretary. Complete, accurate, and validated
encounter data would also support the evaluation and oversight of ILOS
proposals described in sections I.B.4.g. and h. of this proposed rule,
and ensure appropriate rate development, as described in section
I.B.4.e. of this proposed rule. In Sec. 438.242(c)(2), we require that
contracts between a State and its managed care plans provide for the
submission of enrollee encounter data to the State at a frequency and
level of detail to be specified by CMS and the State, based on program
administration, oversight, and program integrity needs. Further, at
Sec. 438.242(d), States must review and validate that encounter data
collected, maintained, and submitted to the State by the managed care
plan is a complete and accurate representation of the services and
settings provided to enrollees. Because ILOSs may not be easily
identifiable in CPT[supreg] and Healthcare Common Procedure Coding
System (HCPCS), we believe it is imperative that States identify
specific codes and modifiers, if needed, for each ILOS and provide that
information to its managed care plans to ensure consistent use. For
example, the use of a modifier is useful when a State needs to
separately identify an ILOS from a State plan-covered service or
setting that may utilize the same HCPCS code. We propose in Sec.
438.16(d)(1)(vi), to require that States include a contractual
requirement that managed care plans utilize the specific codes
established by the State to identify each ILOS in enrollee encounter
data. States could require the use of specific HCPCS or CPT codes and
modifiers, if needed, that identify each ILOS. To the extent possible,
we encourage States to work towards the development of standard
CPT[supreg] and HCPCS codes for ILOSs, and States may wish to
collaborate with appropriate interested groups. For separate CHIP,
while the provisions at Sec. 438.66 are not applicable, we propose to
adopt the new coding requirements at Sec. 438.16(d)(1)(vi) by amending
Sec. 457.1201(c) to include the cross-reference.
We considered allowing States to include this level of data outside
of the managed care plan contract, such as in a provider manual or
similar documents; however, those documents are frequently not readily
available to interested parties and some are not made publicly
available. We believe requiring specific codes to be in the managed
care plan contracts would ensure that we can easily identify ILOSs in
T-MSIS data, support program integrity activities, and ensure that the
information is publicly available as required at Sec. 438.602(g)(1).
For these reasons, we believe requiring the codes in the managed care
plan contract would be the most appropriate and efficient option. We
also believe this proposal would ensure that ILOSs are easily
identifiable in the base data utilized for development of capitation
rates in accordance with rate development standards described in Sec.
438.5(c), and the associated development of the projected and final
ILOS cost percentage which are built off of capitation rates and
capitation payments as proposed in section I.B.4.b. of this proposed
rule.
States are required to submit an annual performance report to CMS
for each Medicaid managed care program administered by the State in
accordance with Sec. 438.66(e)(1), known as the MCPAR. In Sec.
438.66(e)(2), we specify the content of the MCPAR, including Sec.
438.66(b)(11) that specifies accessibility and availability of covered
services in the managed care plan contract. As ILOSs are substitutes
for State plan-covered services and settings, we believe States should
already be reporting on ILOSs in MCPAR, but to improve clarity for
States, we propose to add an explicit reference. Therefore, we propose
a minor revision to Sec. 438.66(e)(2)(vi) to add the phrase
``including any ILOS.'' To facilitate States' reporting of their
monitoring activities and findings for ILOSs in MCPAR, we intend to
update the MCPAR report template to enable States to easily and clearly
include ILOS data throughout the report. We believe that it is
important for States to monitor trends related to the availability and
accessibility of ILOSs given the unique and innovative nature of some
ILOSs, and we believe using MCPAR would be an efficient way for States
to report their activities.
g. Retrospective Evaluation (Sec. Sec. 438.16(e) and 457.1201(e))
As part of Federal monitoring and oversight of Medicaid and CHIP
programs, we regularly require States to submit evaluations to CMS that
analyze cost or cost savings, enrollee health outcomes or enrollee
experiences for a specific Medicaid or CHIP benefit, demonstration, or
managed care program. For example, as set forth in an SMDL \140\
published on December 22, 1998, States with a program authorized by a
waiver of section 1915(b) of the Act
[[Page 28171]]
must conduct two independent assessments of the quality of care, cost
effectiveness and impact on the State's Medicaid program, and access to
care to ensure compliance with Sec. 431.55(b)(2)(i) through (iii).
There are also quality requirements at Sec. Sec. 438.340 and
457.1240(e) for States contracting with a managed care plan to develop
and implement a written quality strategy for assessing and improving
the quality of health care and services furnished by the plan. We also
believe that States should evaluate and demonstrate that ILOSs are cost
effective, medically appropriate, and an appropriate and efficient use
of Medicaid and CHIP resources and that such a requirement would be
consistent with those existing requirements and the proposals outlined
in sections I.B.4. of this proposed rule. We rely on the authority in
sections 1902(a)(4) and 2101(a) of the Act to establish methods for
proper and effective operations in Medicaid and CHIP respectively, and
sections 1902(a)(6) and 2107(b)(1) of the Act which requires that
States provide reports, in such form and containing such information,
as the Secretary may from time to time require. To reduce State and
Federal administrative burden, where possible, we again propose a risk-
based approach to the State documentation requirement that would be
proportional to a State's ILOS cost percentage. We propose, in Sec.
438.16(e)(1) for Medicaid, and through a proposed cross-reference at
Sec. 457.1201(e) for separate CHIP, to require States to submit a
retrospective evaluation to CMS of ILOSs, if the final ILOS cost
percentage exceeds 1.5 percent, though we do strongly encourage all
States that include ILOSs in their managed care plan contracts to
conduct a retrospective evaluation of all ILOSs. As a State could
authorize multiple ILOSs in one managed care program, we believe that
this evaluation should evaluate each ILOS in order to clearly assess
the impact and effectiveness of each ILOS.
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\140\ https://www.medicaid.gov/federal-policy-guidance/downloads/smd122298.pdf.
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With Sec. 438.16(e)(1)(i) for Medicaid, and through a proposed
cross-reference at Sec. 457.1201(e) for separate CHIP, we propose that
an evaluation be completed separately for each managed care program
that includes an ILOS. We considered allowing States to evaluate ILOSs
across multiple managed care programs to reduce State administrative
burden and alleviate potential concerns regarding sample size for the
evaluation. We further considered permitting States to self-select the
appropriate level at which to evaluate ILOSs including for each managed
care program, across managed care programs, or by managed care plan
contract. However, in our experience, a State with multiple managed
care programs (for example, behavioral health, physical health, etc.)
could have differing enrollee eligibility criteria, populations,
covered benefits, managed care plan types, delivery models, geographic
regions, or rating periods among the separate managed care programs.
Including more than one managed care program in an evaluation would
likely impact evaluation rigor and could dilute or even alter
evaluation results due to the variability among managed care programs.
As States would be required to provide the ILOS cost percentage for
each managed care program, we believe that it is necessary for the
evaluation to also be conducted at the individual program level as it
is one measure to aid in evaluating the overall impact of the ILOSs.
For these reasons, we believe it would be critical for States to
provide separate evaluations for each managed care program that
includes ILOSs. We seek public comment on whether the evaluation should
be completed for each managed care program, across multiple managed
care programs, each managed care plan contract, or at a level selected
by the State.
Since these proposed retrospective evaluations would utilize
complete encounter data, we considered several options for the length
of the evaluation period. Often, evaluation reports are required on an
annual basis, such as MCPAR in Sec. 438.66(e) or the Network Adequacy
and Access Assurances report in Sec. 438.207(d). We considered
requiring an annual submission for the report required in Sec.
438.16(e)(1), but believed that encounter data would be insufficient to
result in meaningful analysis. We also considered a 3-year evaluation
period, which may be sufficient for ILOSs that are immediate
substitutes, but enrollees may need to receive longer term substitutes
for a period of several years in order for a State to have robust data.
We also considered a 10-year period, but we concluded that seemed to be
an unreasonably long time to obtain information on the efficient and
effective use of these unique services and settings. We concluded that
a 5-year period would provide sufficient time to collect complete data.
Therefore, we propose in Sec. 438.16(e)(1)(ii) for Medicaid, and
through a proposed cross-reference at Sec. 457.1201(e) for separate
CHIP, that a State's retrospective evaluation would have to use the 5
most recent years of accurate and validated data for the ILOSs. We
believe the 5-year period would allow managed care plans and enrollees
to become comfortable with the available ILOSs and opt to provide or
receive them, thus generating the necessary data for the evaluation.
Even for ILOSs that are longer term substitutes, we believe a 5-year
period would be sufficient to permit robust data collection for cost
effectiveness and medical appropriateness. We request comment on the
appropriate length of the evaluation period.
By proposing that retrospective evaluations be completed using the
five most recent years of accurate and validated data for the ILOS(s),
we recognize that we need to also propose the scope of the evaluation.
We considered permitting States to identify an appropriate 5-year
evaluation period, but ultimately decided against this as it could
create a perverse incentive to identify a favorable evaluation period
for each ILOS in order to circumvent the termination process proposed
in Sec. 438.16(e)(2)(iii) and described in section I.B.4.h. of this
proposed rule. We also considered if the evaluation period should begin
with the first year that a State exceeds the 1.5 percent final ILOS
cost percentage threshold, but decided against this option as we
believe it is necessary for evaluation rigor to establish an early or,
ideally pre-intervention, baseline from which to evaluate the impact of
a new ILOS over time. We concluded that States' evaluations should be
retroactive to the first complete rating period following the effective
date of this provision in which the ILOS was included in the managed
care plan contracts and capitation rates; we propose this in Sec.
438.16(e)(1)(iv) for Medicaid, and through a proposed cross-reference
at Sec. 457.1201(e) for separate CHIP. We believe that our proposed
approach is aligned with identified best practices for evaluation. We
would encourage States to consider developing a preliminary evaluation
plan for each ILOS as part of the implementation process for a new ILOS
and any time States significantly modify an existing ILOS. We request
comment on the appropriate timing of an ILOS evaluation period.
To ensure some consistency and completeness in the retrospective
evaluations, we believe there should be a minimum set of required
topics to be included. First, in Sec. 438.16(e)(1)(ii) for Medicaid,
and through a proposed cross-reference at Sec. 457.1201(e) for
separate CHIP, we propose to require that States must utilize data to
at least evaluate cost, utilization, access, grievances and appeals,
and quality of care for each ILOS. Similar elements are
[[Page 28172]]
required in evaluations for programs authorized by waivers approved
under sections 1915(b) and 1915(c) of the Act and demonstrations under
section 1115(a) of the Act. We believe these five proposed elements
would permit CMS and States to accurately measure the impact and
programmatic integrity of the use of ILOSs. We expand upon these
elements in Sec. 438.16(e)(1)(iii) wherein we propose the minimum
elements that a State, if required to conduct an evaluation, would have
to evaluate and include in an ILOS retrospective evaluation. We
propose, in Sec. 438.16(e)(1)(iii)(A) for Medicaid, and through a
proposed cross-reference at Sec. 457.1201(e) for separate CHIP, to
require States to evaluate the impact each ILOS had on utilization of
State plan-covered services and settings, including any associated
savings. As an intended substitute for a State plan-covered service or
setting, that is cost effective and medically appropriate as required
in Sec. 438.3(e)(2)(i), we believe that it is important to understand
the impact of each ILOS on these State plan-covered services and
settings and any cost savings that result from reduced utilization of
such specific services and settings. We believe that this evaluation
element would also require the State to evaluate potentially adverse
trends in State plan services and settings utilization, such as
underutilization of adult preventive health care. Per Sec.
438.3(e)(2)(i), the State must determine that an ILOS is a cost
effective substitute; therefore, we believe that it would be
appropriate for a State to evaluate any cost savings related to
utilization of ILOSs in place of State plan-covered services and
settings.
Similarly, we propose in Sec. 438.16(e)(1)(iii)(B) for Medicaid,
and through a proposed cross-reference at Sec. 457.1201(e) for
separate CHIP, to require that States evaluate trends in managed care
plan and enrollee use of each ILOS. We believe that it is necessary to
understand actual utilization of each ILOS in order to evaluate
enrollee access to ILOSs and related trends that occur over time.
Trends in enrollee utilization of ILOSs could also be compared to data
related to State plan services and settings utilization to determine if
there is a correlation between utilization of certain ILOSs and
decreased or increased utilization of certain State plan services and
settings. Trends in utilization of ILOSs may also help identify when
enrollees choose not to utilize an ILOS to help States and managed care
plans assess future changes in authorized ILOSs. We believe this is a
key evaluation element necessary to determine if the ILOS was cost
effective.
Critical to the authority for the allowable provision of ILOSs, is
a State determination that an ILOS is a cost effective and medically
appropriate substitute for a covered service or setting under the State
plan as required in Sec. 438.3(e)(2)(i). Therefore, we believe States
should evaluate whether, after 5 years, its determinations are still
accurate given actual enrollee utilization and experience. To achieve
this, we propose Sec. 438.16(e)(1)(iii)(C) for Medicaid, and through a
proposed cross-reference at Sec. 457.1201(e) for separate CHIP, which
would require that States use encounter data to evaluate if each ILOS
is a cost effective and medically appropriate substitute for the
identified covered service or setting under the State plan or a cost
effective measure to reduce or prevent the future need to utilize the
identified covered service or setting under the State plan. We have
included the following example to identify how a State could use
encounter data to evaluate the medical appropriateness of an ILOS. A
State may initially determine that the provision of air filters as an
ILOS is a medically appropriate substitute service for individuals with
an asthma diagnosis for emergency department visits, inpatient and
outpatient services, and HCBS for activities of daily living (ADLs).
After analyzing the actual encounter data, the State may discover that
the provision of air filters to the target population did not result in
decreased utilization of a State plan service such as emergency
department, inpatient and outpatient services, nor HCBS for ADLs. In
this instance, the evaluation results would demonstrate that the ILOS
as currently defined was not cost effective for the target population
of individuals as currently defined.
As ILOSs are services and settings provided to Medicaid and CHIP
managed care enrollees in lieu of State plan-covered services and
settings, we believe that it is important for States to evaluate the
quality of care provided to enrollees who utilized ILOSs to ensure that
the ILOS(s) are held to the same quality standards as the State plan
services and settings enrollees would otherwise receive. Quality of
care is also a standard domain within evaluations of Medicaid and CHIP
services, Medicaid and CHIP managed care plans, and Medicaid and CHIP
programs as demonstrated by the ubiquitous use of the National
Committee for Quality Assurance (NCQA) Consumer Assessment of
Healthcare Providers and Systems (CAHPS) survey and Healthcare
Effectiveness Data and Information Set (HEDIS) measure set which
includes standardized and validated quality of care measures for use by
States and managed care plans operating within Medicaid and CHIP
managed care environments. Accordingly, in Sec. 438.16(e)(1)(iii)(D)
for Medicaid, and through a proposed cross-reference at Sec.
457.1201(e) for separate CHIP, we propose that States evaluate the
impact of each ILOS on quality of care. We believe that States should
use validated measure sets, when possible, to evaluate the quality of
care of ILOSs, though we do not want to stifle State innovation in this
area so we are not proposing to require it. We considered proposing to
require that States procure an independent evaluator for ILOS
evaluations. In consideration of the myriad of new proposed
requirements within this proposed rule, we weighed the value of
independent evaluation with increased State burden. We are concerned
that it would be overly burdensome for States to procure independent
evaluators for ILOS(s) due, in part, to the timing of the final ILOS
cost percentage submission. In section I.B.4.b. of this proposed rule,
we are proposing that the final ILOS cost percentage be submitted 2
years following completion of the applicable rating period, and we
propose here that if the final ILOS cost percentage exceeds the 1.5
percent, States would be required to submit an evaluation. While States
should conduct some evaluation planning efforts, it could be difficult
and time consuming to procure an independent evaluator in a timely
manner solely for the purpose of the ILOS evaluation since States would
not know definitely whether an evaluation is required until 2 years
following the rating period. We solicit comment on whether we should
consider a requirement that States use an independent evaluator for
ILOS evaluations.
We believe that States should, to the extent possible, leverage
existing quality improvement and evaluation processes for the
retrospective ILOS evaluation. Through Sec. Sec. 438.364(a) and
457.1250(a), we require States to partner with an EQRO to produce an
annual technical report that summarizes findings related to each MCO's,
PIHP's, PAHP's, or PCCM entity's performance relative to quality,
timeliness, and access to health care services furnished to Medicaid
and CHIP enrollees. Through these existing EQR activities at Sec.
438.364(b), and, if finalized, the newly proposed optional activity at
Sec. 438.64(c)(7), discussed in
[[Page 28173]]
more detail in section I.B.5.c.3. of this proposed rule, we believe
States could leverage the CMS-developed protocol or their EQRO to
assist with evaluating the impact of ILOSs on quality of care. We
believe this new optional activity could reduce burden associated with
these new evaluation requirements for ILOSs.
The elements we have proposed in the evaluation should communicate
a complete narrative about the State, managed care plans, and
enrollees' experience with ILOSs. As key thresholds and limits on
ILOSs, the projected and final ILOS cost percentages would be another
element that CMS would consider as part of the overall mosaic to
understand the impact that an ILOS might have on each managed care
program. Although the final ILOS cost percentage is proposed to be
submitted with the rate certification submission required in Sec.
438.7(a) for the rating period beginning 2 years after each rating
period that includes ILOS(s), we believe it is important to the
completeness of the retrospective evaluation, that all final ILOS cost
percentages available be included. Therefore, we propose in Sec.
438.16(e)(1)(iii)(E) for Medicaid, and through a proposed cross-
reference at Sec. 457.1201(e) for separate CHIP, that States provide
the final ILOS cost percentage for each year in their retrospective
evaluation, consistent with the report proposed in Sec.
438.16(c)(5)(ii), (described in section I.B.4.b. of this proposed rule)
with a declaration of compliance with the allowable 5 percent threshold
proposed in Sec. 438.16(c)(1)(i). We believe this necessary
documentation of State compliance would be appropriate to be documented
in the evaluation alongside the other data we have proposed to ensure a
fulsome evaluation that accurately demonstrates whether the ILOS(s) are
an appropriate and efficient use of Medicaid and CHIP resources.
In section I.B.4.c. of this rule, we proposed to identify enrollee
rights and protections for individuals who are offered or who receive
an ILOS, and in section I.B.4.f. of this proposed rule we outlined
requirements for States' monitoring of enrollee rights and protections.
To determine if States have appropriately safeguarded and adequately
monitored enrollee rights and protections, we propose in Sec.
438.16(e)(1)(iii)(F) for Medicaid, and through a proposed cross-
reference at Sec. 457.1201(e) for separate CHIP, to require States to
evaluate appeals, grievances, and State fair hearings data, reported
separately for each ILOS, including volume, reason, resolution status,
and trends. As ILOSs are substitutes for covered State plan services
and settings, and are offered at the option of the managed care plan,
we believe it would be important to evaluate appeals, grievances, and
State fair hearing trends to ensure that enrollees' experience with
ILOSs is not inconsistent or inequitable compared to the provision of
State plan services and settings. We acknowledge that we already
require for Medicaid, through Sec. 438.66(e)(2)(v), that States
include an assessment of the grievances, appeals, and State fair
hearings annually in MCPAR. But the information we propose that States
submit with the ILOS retrospective evaluation is different as it would
be specific to each ILOS compared to the summary level information
required by MCPAR. We believe collecting these data by ILOS will help
evaluate the quality of care and enrollee experience related to the
provision of each ILOS.
Finally, we believe an evaluation of the impact ILOSs have on
health equity efforts is a critical component to measure enrollee
experience, health outcomes, and whether ILOSs are an appropriate and
efficient use of Medicaid and CHIP resources. As ILOSs can be an
innovative option States may consider employing in Medicaid and CHIP
managed care programs to address SDOHs and HRSNs, we also believe it is
critical to measure their impact on improving population health and
reducing health disparities. We propose in Sec. 438.16(e)(1)(iii)(G)
for Medicaid, and through a proposed cross-reference at Sec.
457.1201(e) for separate CHIP, to require States to evaluate the impact
of each ILOS on health equity efforts undertaken by the State to
mitigate health disparities. To do this, managed care plans should
submit enrollee encounter data, to the extent possible, that includes
comprehensive data on sex (including sexual orientation and gender
identity), race, ethnicity, disability status, rurality and language
spoken. We remind managed care plans of their obligations in Sec. Sec.
438.242(c)(3) and 457.1233(d) to submit all enrollee encounter data
that States are required to report to CMS under Sec. 438.818;
currently, T-MSIS provides fields for sex, race, ethnicity, disability
status, and language spoken.
To allow adequate time for claims run-out and the evaluation to be
conducted, we propose in Sec. 438.16(e)(1)(iv) for Medicaid, and
through a proposed cross-reference at Sec. 457.1201(e) for separate
CHIP, to require that States submit a retrospective evaluation to CMS
no later than 2 years after the completion of the first 5 rating
periods that included the ILOS following the effective date of this
provision, if finalized. This 2-year timeframe is similar to the
timeframe utilized for independent assessments to evaluate programs
authorized by waivers approved under section 1915(b) of the Act.
While we believe many ILOSs can be sufficiently validated as
medically appropriate and cost effective substitutes within 5 years, we
know that some may not. To fulfill our program monitoring obligations,
we believe we must be able to require additional evaluations if the
initial evaluation demonstrates deficiencies. We propose in Sec.
438.16(e)(1)(v) for Medicaid, and through a proposed cross-reference at
Sec. 457.1201(e) for separate CHIP, to explicitly assert our right to
require States to provide additional 5-year retrospective evaluations.
We believe that this could be a necessary flexibility when additional
evaluation time might be needed, such as to demonstrate that an ILOS
acting as a longer term substitute for a covered State plan service or
setting is cost effective and medically appropriate. We also believe we
may need to utilize this flexibility when a State substantially revises
the ILOSs that are options within a managed care program.
For CHIP, our typical mechanism for retrospective managed care cost
evaluation is through the CHIP Annual Report Template System (CARTS).
We recognize that CARTS is completed annually by States and that our
proposed timeframe for the retrospective evaluation is for a period of
5 years, but we considered whether it would be less burdensome to
States to incorporate the CHIP ILOS retrospective evaluation into CARTS
rather than as a stand-alone report. We seek public comment on whether
or not the proposed retrospective evaluation should be incorporated
into CARTS for CHIP ILOSs.
h. State and CMS Oversight (Sec. Sec. 438.16(e) and 457.1201(e))
If a State determines that an ILOS is no longer a medically
appropriate or cost effective substitute or the State identifies
another area of noncompliance in the provision of ILOSs, we believe CMS
must be promptly notified. We rely on the authority in sections
1902(a)(4) and 2101(a) of the Act to establish methods for proper and
effective operations in Medicaid and CHIP, and sections 1902(a)(6) and
2107(b)(1) of the Act which require that States provide reports, in
such form and containing such information, as the Secretary may from
time to time require. We propose,
[[Page 28174]]
in Sec. 438.16(e)(3) for Medicaid, and through a proposed cross-
reference at Sec. 457.1201(e) for separate CHIP, to establish
processes and timelines for State and CMS oversight of ILOSs. In Sec.
438.16(e)(2)(i)(A) and (B) for Medicaid, and through a proposed cross-
reference at Sec. 457.1201(e) for separate CHIP, we propose to require
that States notify CMS within 30 calendar days if the State determines
that an ILOS is no longer a medically appropriate or cost effective
substitute for a State plan-covered service or setting, or the State
identifies another area of noncompliance in this proposed section.
Issues of noncompliance that would require State notification to CMS
include, but are not limited to, contravening statutory requirements
(for example, the provision of room and board), failure to safeguard
the enrollee rights and protections enumerated under part 438, or the
absence of the proposed provider documentation necessary to establish
that an ILOS is medically appropriate for a specific enrollee. We
believe that 30 days is a reasonable period of time for a State to
identify and confirm an area of noncompliance. We considered a 60-day
notification period, but believe that States should notify CMS in a
more expeditious manner so that CMS may assess and swiftly remediate
issues of noncompliance that might cause harm to enrollees. We seek
comment on the time period for State notification to CMS to ensure it
is reasonable and appropriate.
We believe a termination process for ILOSs is critical to properly
safeguard the health and safety of Medicaid and CHIP enrollees.
Therefore, we propose a Federal oversight process at Sec.
438.16(e)(2)(ii) for Medicaid, and through a proposed cross-reference
at Sec. 457.1201(e) for separate CHIP, which would permit CMS to
terminate the use of an ILOS, if we determine noncompliance or receive
State notification of noncompliance as proposed in Sec.
438.16(e)(2)(i). In Sec. 438.16(e)(2)(iii) for Medicaid, and through a
proposed cross-reference at Sec. 457.1201(e) for separate CHIP, we
propose a process for termination of an ILOS that would apply when a
State terminates an ILOS, a managed care plan elects to no longer offer
an ILOS to its enrollees, or CMS notifies the State that it must
terminate an ILOS. In any of these events, we propose that the State
would be required to submit an ILOS transition plan to CMS for review
and approval within 15 calendar days of the decision by the State to
terminate an ILOS, a managed care plan notifying the State it will no
longer offer an ILOS, or receipt of notice from CMS to terminate. In
addition to 15 calendar days, we also considered 30, 60, and 90
calendar days, but ultimately decided on the former option. We
recognize that 15 calendar days is a rapid submission timeline, but we
firmly believe that such a transition plan would need to be implemented
immediately following an ILOS termination to safeguard enrollee health
and safety, and to maintain the integrity and efficient operation of
the Medicaid program in accordance with sections 1902(a)(4) and 2101(a)
of the Act. Given the submission timeline and that ILOSs are provided
at the option of the managed care plan, we believe States should
prepare an ILOS transition plan as part of the implementation process
for any new ILOSs. The process for termination proposed at Sec.
438.16(e)(2)(iii) is the same, regardless of whether the State, managed
care plan or CMS terminates the ILOS as the potential risks to
enrollees are the same irrespective of which entity directs termination
of the ILOS.
In Sec. 438.16(e)(2)(iii)(A) through (D) for Medicaid, and through
a proposed cross-reference at Sec. 457.1201(e) for separate CHIP, we
propose the elements States should include in the transition plan for
the ILOS. We believe that a transition plan is necessary to protect the
health and well-being of Medicaid and CHIP enrollees for whom the
sudden termination of an ILOS, without an adequate transition plan,
could have a significant negative impact. We rely on the authority in
sections 1902(a)(4) and 2101(a) of the Act to establish methods for
proper and effective operations in Medicaid and CHIP, and sections
1902(a)(6) and 2107(b)(1) of the Act which require that States provide
reports, in such form and containing such information, as the Secretary
may from time to time require. In Sec. 438.16(e)(2)(iii)(A) for
Medicaid, and through a proposed cross-reference at Sec. 457.1201(e)
for separate CHIP, we propose to require that States establish a
process to notify enrollees that the ILOS they are currently receiving
will be terminated as expeditously as the enrollee's health condition
requires. We also propose, in Sec. 438.16(e)(2)(iii)(B) for Medicaid,
and through a proposed cross-reference at Sec. 457.1201(e) for
separate CHIP, to require that States create and make publicly
available a transition of care policy, not to exceed 12 months, to
arrange for State plan services and settings to be provided timely and
with minimal disruption to the care for any enrollees receiving an ILOS
at the time of termination. From the period of notification onward, we
would expect that a State and its managed care plans cease provision of
the ILOS to any new enrollees. Together, we believe that these two
actions would ensure adequate beneficiary protections, including
adequate beneficiary notice and access to medically appropriate State
plan-covered services and settings in a timely fashion.
In addition to enrollee focused activities, we propose that the
transition plan also include administrative actions that States would
take to remove a terminated ILOS from the applicable managed care plan
contract(s) and capitation rates. ILOSs must be authorized and
identified in the managed care plan contract consistent with Sec.
438.3(e)(2)(iii) and Sec. 457.1201(e), and we believe it is equally
important to ensure any terminated ILOS is removed from the managed
care plan contract (and rate certification if necessary) to ensure
clarity on contractual obligations and appropriate program integrity.
We propose, in Sec. 438.16(e)(2)(iii)(C) for Medicaid, and through a
proposed cross-reference at Sec. 457.1201(e) for separate CHIP, to
direct States to remove the ILOS from the applicable managed care plan
contracts and submit a modified contract to CMS for review and approval
as required for Medicaid in Sec. 438.3(a). Similarly, we permit
States, through Sec. Sec. 438.3(e)(2)(iv) and Sec. 457.1201(e), to
account for the utilization and actual cost of ILOSs in developing the
component of the capitation rates that represents the covered State
plan services, unless a statute or regulation explicitly requires
otherwise. As part of the transition plan, States would be required to
provide an assurance that it would submit the necessary contract
amendment, and outline a reasonable timeline for submitting the
contract amendment to CMS for review and approval. In the event that an
ILOS is terminated from the managed care plan contract, the State and
its actuary, should evaluate if an adjustment(s) to the capitation
rates is necessary to ensure Medicaid capitation rates continue to be
actuarially sound, such as if the programmatic change would have a
material impact to the rate development. As outlined in Sec. 438.4 for
Medicaid, actuarially sound capitation rates must be appropriate for
the populations to be covered and the services to be furnished under
the managed care plan contract, and the State's actuary must ensure
that the capitation rates continue to be actuarially sound given any
change to
[[Page 28175]]
the contract. Therefore, we propose in Sec. 438.16(e)(2)(iii)(D) to
direct States to adjust the actuarially sound capitation rate(s), as
needed, to remove utilization and cost of the ILOS from Medicaid
capitation rates as required in Sec. Sec. 438.4, 438.7(a) and
438.7(c)(2). As part of the transition plan, States would be required
to provide an assurance that it would submit an adjustment to the
capitation rates, as needed, and outline a reasonable timeline for
submitting the revised rate certification to CMS for review and
approval.
For separate CHIPs, States must develop capitation rates consistent
with actuarially sound principles as required at Sec. 457.1203(a). We
also believe that in the event a CHIP ILOS is terminated, a State
should evaluate if an adjustment to the capitation rate is needed to
account for the removal of ILOS utilization and cost from the managed
care plan contract. For this reason, we propose to adopt Sec.
438.16(e)(2)(iii)(D) for separate CHIP through a new cross-reference at
Sec. 457.1201(e). However, we note that the requirements at Sec.
438.7 are not applicable for 42 CFR part 457.
i. Applicability Dates (Sec. Sec. 438.3(e), 438.7(g), 438.16(f),
457.1200(d))
We propose that States and managed care plans would be required to
comply with the provisions outlined in Sec. Sec. 438.2,
438.3(c)(1)(ii) and (e)(2)(i) through (iv), 438.10(g)(2)(ix),
438.66(e)(2)(vi) and applicable cross-references for separate CHIP at
Sec. Sec. 457.10, 457.1201(c) and (e), and 457.1207 no later than the
effective date of the final rule. We believe this is appropriate as
these proposals are technical corrections or clarifications of existing
requirements. Additionally, we propose that States and managed care
plans would have to comply with Sec. Sec. 438.3(e)(2)(v), 438.16,
438.7(b)(6) no later than the rating period for contracts with MCOs,
PIHPs, and PAHPs beginning on or after 60 days following the effective
date of the final rule as we believe this is a reasonable timeframe for
compliance. We propose to revise Sec. 438.3(v) to add this proposed
date, remove ``July 1, 2017,'' and update ``2015'' and referenced
citations; and add 438.7(g)(1) and 438.16(f). We propose to adopt the
applicability date at Sec. 438.16(f) for separate CHIP by adding Sec.
457.1200(d).
5. Quality Assessment and Performance Improvement Program, State
Quality Strategies and External Quality Review (Sec. Sec. 438.330,
438.340, 438.350, 438.354, 438.358, 438.360, 438.364, 457.1201,
457.1240, 457.1250)
a. Quality Assessment and Performance Improvement Program (Sec.
438.330)
Regulations at Sec. 438.330 establish the Quality Assessment and
Performance Improvement (QAPI) programs that States must require of
Medicaid managed care plans (that is, MCOs, PIHPs, and PAHPs). Section
438.330(d) describes the performance improvement projects (PIPs) that
States must require of Medicaid managed care plans as part of the QAPI
program. Medicare Advantage (MA) plans are subject to similar (but not
identical) requirements at Sec. 422.152. Section 422.152 outlines the
quality improvement program requirements for MA organizations,
including the development and implementation of a Chronic Care
Improvement Program (CCIP). Previously, CMS required MA organizations
to develop and implement Quality Improvement Project (QIPs), which were
an organization's initiatives focusing on specified clinical and
nonclinical areas and were expected to have a favorable effect on
health outcomes and enrollee satisfaction. However, CMS found the
implementation of the QIP and CCIP requirements had become burdensome
and complex, and removed the requirements for the QIP. With the removal
of the QIP requirement with the 2019 Final Rule (83 FR 16440), we are
proposing to update our regulations at Sec. 438.330(d)(4) which still
reference a QIP as a substitute for a PIP in managed care plans
exclusively serving dually eligible individuals.
Through previous rulemaking, in the 2016 final rule (81 FR 27682),
we implemented a policy, at Sec. 438.330(d)(4), to allow States to
permit Medicaid managed care plans exclusively serving dually eligible
individuals to substitute an MA plan's quality improvement project
(QIP) conducted under Sec. 422.152(d) in the place of a Medicaid PIP,
to prevent unnecessary duplication and increase flexibility for plans
and States. Subsequently, in the final rule ``Medicare Programs;
Contract Year 2019 Policy and Technical Changes to the Medicare
Advantage, Medicare Cost Plan, Medicare Fee-for-Service, the Medicare
Prescription Drug Benefit Programs and the PACE Program,'' we removed
the QIP from the requirements for MA organizations at Sec. 422.152,
because we determined that they did not add significant value and many
were duplicative of existing activities, such as the Chronic Care
Improvement Program (CCIP) (83 FR 16669). Due to an oversight at that
time, we neglected to remove a reference to the QIP from Sec.
438.330(d)(4) to conform with the changes at Sec. 422.152. We are now
proposing to replace the outdated reference at Sec. 438.330(d)(4) to
Sec. 422.152(d) (which previously described the now-removed QIP), with
a reference to the CCIP requirements for MA organizations in Sec.
422.152(c). This change would allow States to permit a Medicaid managed
care plan exclusively serving dually eligible individuals to substitute
an MA organization CCIP, conducted in accordance with the requirements
at Sec. 422.152(c), for one or more of the PIPs required under Sec.
438.330(d). We believe the CCIP meets the same intent of the current
regulation as an appropriate substitute for a PIP based on the quality
improvement standards in a CCIP, including the identification of
intervention goals and objectives, the collection and analysis of valid
and reliable data, the assessment of performance and outcomes using
quality indicators and measures, systematic and ongoing follow-up for
increasing or sustaining improvement, and the reporting of results to
CMS. We believe that permitting such a substitution would also maintain
the intent of the current regulation to prevent unnecessary duplication
and increase flexibility for plans and States, while allowing Medicaid
managed care plans to maintain robust health improvement initiatives
for dually enrolled individuals. Since the change to remove QIPs has
been in place since 2019, we expect some States to already have CCIPs
in place in lieu of QIPs, and therefore, are proposing that States must
comply with this update in Sec. 438.330(d)(4) no later than the rating
period for contracts beginning after the effective date of the final
rule in the applicability date provision at Sec. 438.310(d)(1). We
note this proposed change does not apply to separate CHIP because we
did not apply Sec. 438.330(d)(4) to separate CHIP in the 2016 final
rule, and because Sec. 457.310(b)(2) does not allow for concurrent
health coverage in separate CHIP.
b. Managed Care State Quality Strategies (Sec. Sec. 438.340, 457.1240)
Current regulations at Sec. 438.340, which are included in
separate CHIP regulations through an existing cross-reference at Sec.
457.1240(e), set forth requirements for States to draft and
[[Page 28176]]
implement a written quality strategy for assessing and improving the
quality of health care and services furnished by the MCO, PIHP, or
PAHP. The requirement also applies to a PCCM entity whose contract with
the State provides financial incentives for improved quality outcomes,
as described in Sec. 438.310(c)(2). The quality strategy is intended
to serve as a foundational tool for States to set goals and objectives
related to quality of care and access for their managed care programs.
Current regulations at Sec. 438.340(c) require States to make their
quality strategy available for public comment when drafting or revising
it, and require States to submit their initial quality strategy to CMS
for feedback prior to adopting in final. These regulations also
stipulate that States must review and update their quality strategy as
needed, but no less than once every three years and submit the strategy
to CMS whenever significant changes are made to the document or
whenever significant changes occur within the State's Medicaid program.
Building upon these requirements, we are proposing several changes to
increase transparency and opportunity for meaningful ongoing public
engagement around States' managed care quality strategies. We are
proposing that States must comply with these updates in Sec. 438.340
no later than 1 year from the effective date of the final rule, and are
proposing to codify this applicability date at Sec. 438.310(d)(2) for
Medicaid, and through a proposed amendment at Sec. 457.1200(d) to
include a cross-reference to Sec. 438.310(d) for separate CHIP.
First, we are proposing to increase the opportunity that interested
parties have to provide input into States' managed care quality
strategy. Current regulations at Sec. 438.340(c)(1) require that
States make their quality strategy available for public comment when it
is first adopted and when revisions are made. However, the current
regulations do not require that the quality strategy be posted for
public comment at the three-year renewal mark if significant changes
have not been made. We are proposing to revise Sec. 438.340(c)(1) to
require that States make their quality strategy available for public
comment at the 3-year renewal, regardless of whether or not the State
intends to make significant changes, as well as whenever significant
changes are made. The proposed change would promote transparency and
give interested parties an opportunity to provide input on changes they
think should be made to the quality strategy, even if the State itself
is not proposing significant changes. Consistent with current policy,
States will retain discretion under the proposed rule to define the
public comment process. This proposed change would apply equally to
separate CHIP through the existing cross-reference at Sec.
457.1240(e).
Second, we are proposing to revise Sec. 438.340(c)(2)(ii) to
clarify that the State Medicaid agency must post on its website the
results of its 3-year review. The current regulations make clear at
Sec. 438.340(c)(2) that the review must include an evaluation,
conducted within the previous 3 years, of the effectiveness of the
quality strategy and that the results of the review must be made
available on the State's website, but do not specifically state that
the full evaluation must be posted on the website. Proposed revisions
at Sec. 438.340(c)(2)(ii) make clear that the evaluation, as part of
the review, must be posted. We note that current Sec. 438.340(c)
allows for States to post the evaluation on the website as a standalone
document or to include the evaluation in the State's updated and
finalized quality strategy, which is required to be posted under Sec.
438.340(d). The proposed change at Sec. 438.340(c)(2)(ii) would apply
equally to separate CHIP through the existing cross-reference at Sec.
457.1240(e). For additional information on the components and purpose
of the managed care quality strategy, see the Quality Strategy Toolkit,
available at https://www.medicaid.gov/medicaid/downloads/managed-care-quality-strategy-toolkit.pdf.
Third, we are proposing to clarify when States must submit a copy
of their quality strategy to CMS. Current regulations at Sec.
438.340(c)(3) require that States submit to CMS a copy of their initial
quality strategy for feedback and a copy of the revised quality
strategy whenever significant changes are made. The current regulations
do not require States to submit to CMS subsequent versions of their
quality strategy unless the State has made significant changes to the
document or to their Medicaid program. We are proposing to modify Sec.
438.340(c)(3)(ii) to require that States, prior to finalizing a revised
or renewed quality strategy as final, submit a copy of the revised
strategy to CMS at minimum every 3 years, following the review and
evaluation of the strategy described at Sec. 438.340(c)(2), in
addition to when significant changes are made. These proposed changes
would allow CMS the opportunity to provide feedback periodically to
help States strengthen their managed care quality strategies before
they are finalized, whether or not significant changes are made to a
State's strategy or to their Medicaid program. We propose to include
this requirement into the provision at Sec. 438.340(c)(3)(ii) for
Medicaid by adding Sec. 438.340(c)(3)(ii)(A) through (C), which would
apply to separate CHIP through an existing cross-reference at Sec.
457.1240(e). We are proposing at Sec. 438.310(d)(2) for Medicaid, and
through a proposed amendment at Sec. 457.1200(d) to include a cross-
reference to Sec. 438.310(d) for separate CHIP, that States must
comply with updates to Sec. 438.340 no later than 1 year from the
effective date of the final rule, which we believe would give States
time to update internal processes accordingly.
Finally, we are proposing a technical correction to Sec.
438.340(c)(3)(ii) to correct an internal citation related to State-
defined significant changes. Currently, Sec. 438.340(c)(3)(ii)
references significant changes ``as defined in the State's quality
strategy per paragraph (b)(11) of this section[.]'' However, Sec.
438.340(b)(10) contains the information on a State's definition of a
significant change. Therefore, we are proposing to replace ``paragraph
(b)(11)'' with ``paragraph (b)(10)'' in Sec. 438.340(c)(3)(ii). This
proposed change would apply equally to separate CHIP through the
existing cross-reference at Sec. 457.1240(e).
c. External Quality Review (Sec. Sec. 438.350, 438.354, 438.358,
438.360, 438.364, 457.1201, 457.1240, 457.1250)
Current regulations at Sec. Sec. 438.350, 438.354, 438.358,
438.360, 438.364, and 457.1250 provide requirements for the annual
External Quality Review (EQR) on quality, timeliness, and access to the
health care services furnished to Medicaid and CHIP beneficiaries
enrolled in managed care. The regulations set forth the EQR-related
activities that States or a qualified EQR organization (EQRO) must
perform, and the information that must be produced from an EQR and
included in an annual detailed EQR technical report. States must submit
to CMS an annual EQR technical report, which must include, among other
things, a description of data, including validated performance
measurement data for certain mandatory EQR-related activities. The
regulations also delineate the circumstances in which States may use
the results from a Medicare or private accreditation review in lieu of
conducting an EQR for a given managed care entity. The EQR requirements
in 438 Subpart E apply to each MCO, PIHP, and PAHP that has a contract
with a State Medicaid or CHIP agency as well as certain PCCM entities
[[Page 28177]]
whose contract with the State provides financial incentives for
improved quality outcomes, as described in Sec. 438.310(c)(2). We are
proposing several changes to the EQR regulations that seek to
accomplish two overarching goals: (1) eliminate unnecessary burdensome
requirements; and (2) make EQR more meaningful for driving quality
improvement.
(1) Removal of PCCM Entities From Scope of Mandatory External Quality
Review
In the final 2016 final rule, we added a definition of ``primary
care case management entity'' in Sec. Sec. 438.2 and 457.10 to
recognize a new type of primary care case management system in Medicaid
and CHIP. Previously, the regulations recognized, and continue to
recognize, a primary care case manager (PCCM) as a physician or a
physician group practice or, at State option, a physician assistant,
nurse practitioner, or certified nurse-midwife that contracts with the
State to furnish case management services to Medicaid beneficiaries.
The 2016 final rule added the term ``PCCM entity,'' which is defined in
Sec. Sec. 438.2 and 457.10 as an organization that provides one or
more additional specified functions in addition to primary care case
management services, for example, intensive case management,
development of care plans, execution of contracts with and/or oversight
responsibilities for other FFS providers, and review of provider
claims, utilization and practice patterns, among others. We further
recognized in the 2016 final rule that some PCCM entities have
contracts with the State that provide financial incentives for improved
quality outcomes. Per current Sec. 438.310(c)(2), such PCCM entities
are subject to a number of the requirements in 42 CFR part 438, subpart
E (relating to Quality Measurement and Improvement and External Quality
Review) to which PCCMs are not similarly subject.
Of particular relevance to this proposed rule, the regulations have
long provided that States are not required to perform an annual EQR of
the State's PCCMs. However, in the 2016 final rule, we provided at
Sec. Sec. 438.350 and 457.1250(a) that States are required to conduct
an annual EQR of PCCM entities operating under a risk-bearing contract
described in Sec. 438.310(c)(2). We reasoned at the time that, while
PCCMs traditionally are paid a per capita fee to provide case
management services for Medicaid beneficiaries and otherwise are
reimbursed for services rendered on a fee-for-service (FFS) basis, such
PCCM entities function more like a managed care entity because their
contracts include shared financial risk, and thus should be subject to
the EQR requirements.
The 2016 final rule also provided for CMS review of States'
contracts with their PCCM entities under Sec. 438.3(r). Our reviews of
these contracts have led us to reevaluate the policy to require an
annual EQR of PCCM entities described in Sec. 438.310(c)(2), as these
contracts exhibit wide variability in the size, structure, and scope of
case management and other services provided by risk-bearing PCCM
entities. This variation calls into question the appropriateness of EQR
as an oversight tool for many of the PCCM entities. For example, the
scope of services for some of these PCCM entities may yield little to
no data for EQR. In addition, some PCCM entities are a single provider
or a small provider group, and we believe the cost and burden imposed
by the EQR process may disincentivize them from entering into risk-
bearing contracts with States aimed at improving quality and outcomes
in the fee-for-service delivery system. We do not believe the EQR
requirement should be a barrier for these types of PCCM entities to
establish arrangements aimed at quality improvement when States have
additional quality monitoring and oversight tools that may be
sufficient (for example, QAPI program reviews described at Sec.
438.330(e)).
Therefore, we propose to remove PCCM entities described in Sec.
438.310(c)(2) from the managed care entities subject to EQR under Sec.
438.350. Other requirements in 42 CFR part 438, subpart E that
currently apply to risk-bearing PCCM entities described at Sec.
438.310(c)(2) are not impacted by this proposed rule.\141\ We note that
States may perform additional oversight and monitoring activities that
are similar to external quality reviews for PCCM providers (and other
providers not subject to EQR such as non-emergency medical
transportation providers) at their discretion, and may choose to use an
entity that is also an EQRO for these activities, however these
activities would not be subject to 438 Subpart E regulations for EQR.
Further, we believe that the removal of all PCCM entities from the
mandatory scope of EQR will alleviate burden on States and PCCM
entities while retaining appropriate tools for quality monitoring and
oversight.
---------------------------------------------------------------------------
\141\ States are currently required to include their PCCM
entities in CMS contract review under Sec. 438.3(r), and for PCCM
entities described at Sec. 438.310(c)(2), States must include them
in aspects of their quality assessment and performance improvement
programs (QAPI) including an annual utilization and program reviews
(Sec. 438.330(b)(2), (b)(3), (c), and (e)), and their quality
strategy (Sec. 438.340), which includes a quality strategy
effectiveness evaluation. States have the discretion under Sec.
438.358(d) to use their EQRO to provide technical assistance to PCCM
entities described at Sec. 438.310(c)(2).
---------------------------------------------------------------------------
We propose conforming amendments to remove reference to PCCM
entities described in Sec. 438.310(c)(2) in Sec. Sec. 438.310(b)(5),
438.358(a)(1), 438.364(a)(3) through (6), and 438.364(c)(2)(ii), and to
remove the reference to Sec. 438.350 from Sec. 438.310(c)(2). We also
propose removing the current provision at Sec. 438.358(b)(2) that
applies risk-bearing PCCM entities to the mandatory EQR activities, to
conform with the proposed changes at Sec. 438.350, and reserve this
provision for future use. We maintain that EQROs must be independent
from any PCCM entities they review at the State's discretion, as
currently required under Sec. 438.354(c), and propose a modification
at Sec. 438.354(c)(2)(iii) to clarify this. We note that these
changes, if finalized, would be effective as of the effective date of
the final rule. For separate CHIP, we likewise propose to exclude all
PCCM entities from EQR requirements by removing the cross-reference to
Sec. 438.350 at Sec. 457.1201(n)(2), by removing the reference to
PCCM entities entirely from Sec. 457.1250(a), and removing the cross-
reference to Sec. 457.1250(a) for quality requirements applicable to
PCCM entities at Sec. 457.1240(f).
(2) EQR Review Period
The current regulations provide that most EQR activities are
performed using information derived from the preceding 12 months, but
do not clearly indicate to which 12-month period the activity should
pertain. Specifically, the current regulations at Sec. 438.358(b)(1)
(which apply to separate CHIP through Sec. 457.1250(a)) require
validation of information collected or calculated during ``the
preceding 12 months'' for three of the mandatory EQR activities
(validation of performance improvement projects, validation of
performance measurement data, and validation of network adequacy
activities). The optional EQR activities described in Sec. 438.358(c)
also must be performed using information derived ``during the preceding
12 months''. In addition, we do not currently specify in the
regulations when the EQR activity must take place relative to the
finalization and posting of the annual report. The result is a lack of
uniformity in the review periods included in States' annual EQR
technical reports each year. In some cases, for example, States have
[[Page 28178]]
reported on the results of EQR activities conducted three or more years
ago, while other States have reported on the results of EQR activities
conducted relatively close to the completion of the report. To support
States' and CMS' ability to use the reports for quality improvement and
oversight, we are proposing modifications to ensure consistency and
align the data in the annual reports with the most recently available
information used to conduct the EQR activities.
We propose to add a new paragraph (a)(3) in Sec. 438.358 to define
the 12-month review period for all but one the EQR-related activities
described in Sec. 438.358(b)(1) and the optional activities described
in Sec. 438.358(c). The one exception is the activity described in
Sec. 438.350(b)(1)(iii), which requires a review within the previous 3
years. Under proposed Sec. 438.358(a)(3), the 12-month review period
for the applicable EQR activities begins on the first day of the most
recently concluded contract year or calendar year, whichever is nearest
to the date of the EQR-related activity.
We understand that most performance measures run on a calendar
year, while performance improvement projects and network adequacy
assessments typically align with the contract year. Under the proposed
rule, the 12-month review period for EQR activities does not have to be
the same. For example, if an EQRO begins the performance measurement
validation activity in July of 2022, and the State calculates
performance measures on the calendar year, the review period for the
performance measurement validation activity would be January 1 through
December 31, 2021. Similarly, if the EQRO validates PIPs in November
2021 and the most recent contract year ended in March 2021, the review
period for the EQRO would be March 2020-March 2021.
We are also proposing to require at Sec. 438.358(b)(1) and (c)
that the EQR-related activities must be performed in the 12 months
preceding the finalization and publication of the annual report. We
believe these two proposed changes would result in more recent data
being publicly posted in the annual EQR technical reports, and also
would create more consistency among States regarding the time period
represented by the data. Consistency in what data is reported could
help make the EQR technical reports a more meaningful tool for
monitoring quality between plans within and between States.
As noted, the proposed clarification of the 12-month review period
for the applicable EQR-related activities described in Sec.
438.350(b)(1) and (c) would be effectuated at proposed Sec.
438.358(a)(3). We propose conforming changes to Sec. 438.358(b)(1)(i),
(ii) and (iv), and (c) to reference the EQR review period proposed at
Sec. 438.358(a)(3). We propose to modify the language at Sec.
438.350(b)(1) and (c) to indicate that the EQR-related activities must
be performed in the 12 months preceding the finalization of the annual
reports. These proposed changes would apply equally to separate CHIP
EQR requirements for MCOs, PIHPs, and PAHPS through an existing cross-
reference to Medicaid's EQR-related activities in Sec. 438.358 at
Sec. 457.1250(a). We are proposing that States must comply with these
updates to Sec. 438.358 no later than December 31, 2025, and are
proposing to codify this applicability date at Sec. 438.310(d)(3) for
Medicaid, and through a proposed amendment at Sec. 457.1200(d) to
include a cross-reference to Sec. 438.310(d) for separate CHIP. This
applicability date aligns with the new annual due date for EQR
technical reports as proposed at Sec. 438.364(c)(2)(i), which we
believe provides States sufficient time to make any contractual or
operational updates following the final rule.
(3) Using an Optional EQR Activity To Support Current and Proposed
Managed Care Evaluation Requirements
We are proposing to add a new optional EQR activity to support
States in their evaluations to learn more about quality outcomes and
timeliness of and access to care in managed care plans and programs.
Specifically, we believe the existing or proposed evaluation
requirements included in this proposed rule for quality strategies at
Sec. 438.340(c)(2)(i), State Directed Payments (SDPs) at Sec.
438.6(c)(2)(iv) and (v), and In Lieu of Services or Settings (ILOSs) at
Sec. 438.16(e)(1) may be implemented using this new EQR activity. We
currently require at Sec. 438.340(c)(2)(i) that States review their
quality strategy at a minimum every 3 years, and that this review
include an evaluation of the effectiveness of the quality strategy
conducted within the previous 3 years. In this proposed rule, we are
proposing new requirements related to the evaluation of SDPs at Sec.
438.6(c)(2)(iv) and (v) and ILOSs at Sec. 438.16(e)(1), described in
more detail in sections I.B.2.j. and I.B.4.g. We discuss at length the
challenges States have demonstrated regarding the SDP evaluation plans
and results in section I.B.2.j. of this proposed rule, which indicates
to us that States would likely benefit from additional technical
assistance and support in conducting evaluations under the newly
proposed SDP and ILOS requirements. Additionally, CMS' reviews of State
quality strategy evaluations have revealed many challenges for States
and a similar need for greater technical assistance. For this reason,
we propose to add a new optional EQR activity at Sec. 438.358(c)(7) to
assist in evaluations of quality strategies, SDPs, and ILOSs, that
pertain to outcomes, quality, or access to health care services. We are
focusing the scope of the EQR optional activity to activities
permissible under the statutory authority at Section 1932(c)(2) of the
Act, which requires external review of the quality outcomes and
timeliness of, and access to, the items and services for which the
organization is responsible under the contract. We believe by adding
this optional activity, States, their agent, or an EQRO could use the
accompanying protocol that CMS would develop (in coordination with the
National Governors Association in accordance with Sec. 438.352) to
assist with evaluation activities related to quality strategies, SDPs,
and ILOS, that are within the scope of EQR. We also believe EQROs may
be well positioned to help with evaluations since their qualifications,
as required under Sec. 438.354(b), include research design and
methodology, including statistical analysis, and quality assessment and
improvement methods. We believe this optional activity would provide
States critical technical assistance via a CMS-developed protocol that
would enable more robust evaluations, which could lead to greater
transparency and quality improvement in States' implementation of their
quality strategy, SDPs and ILOSs. It could also reduce burden by
allowing States to receive an enhanced match for activities carried out
by an EQRO under this optional activity in accordance with section
1903(a)(3)(C)(ii) of the Act.
For separate CHIP, we did not adopt the proposed evaluation of SDPs
at Sec. 438.6(c)(2)(iv) and (v) (see sections I.B.2.a. and I.B.2.j. of
this proposed rule). For this reason, we propose to amend separate CHIP
EQR requirements at Sec. 457.1250(a) to exclude references to Sec.
438.6. However, we proposed to adopt the new ILOS retrospective
evaluation requirements at Sec. 438.16(e)(1) through our proposed
cross-reference at Sec. 457.1201(e) (see section I.B.4.g. of this
proposed rule). Since section 2103(f)(3) of the Act requires external
review of CHIP managed care plans, we also believe that CHIP EQROs are
well positioned to assist with the proposed ILOSs evaluations and agree
it would be beneficial to States to have this optional
[[Page 28179]]
EQR activity. We propose to adopt the new EQR optional activity for
separate CHIP through an existing cross-reference to Sec. 438.358 at
Sec. 457.1250(a). If finalized, this optional activity would be
available to States as of the effective date of the final rule.
(4) Non-Duplication of Mandatory EQR Activities With Medicare or
Accreditation Review
Current Sec. 438.360 provides an option for States to exempt MCOs,
PIHPs, or PAHPs from EQR-related activities that would duplicate
activities conducted as a part of either a Medicare review of a
Medicare Advantage (MA) plan or a private accreditation review. Section
438.360(a)(1) requires that, in order for a State to exercise this
option with respect to private accreditation, the plan accreditation
must be from a private accrediting organization recognized by CMS ``as
applying standards at least as stringent as Medicare under the
procedures in Sec. 422.158 of this chapter[.]'' Section 422.158
describes the procedures for private, national accreditation
organizations (PAOs) to apply for approval of accreditation as a basis
for deeming compliance with Medicare requirements, also referred to as
``deeming authority.'' Sections 422.156 and 422.157 discuss conditions
and applications of the deeming authority, under which a PAO may
accredit MA plans for the purposes of deeming compliance with one or
more specific areas of the MA program. The implementation of this
current requirement at Sec. 438.360(a)(1) has meant that PAOs must
obtain deeming authority from CMS as a prerequisite for the States to
use the PAO's plan accreditation review for the purposes of
nonduplication of mandatory EQR activities. This means the PAO must
obtain and periodically renew their MA deeming authority from CMS even
if it is solely for the purpose of providing States the opportunity to
use their reviews of a Medicaid managed care plans in lieu of
conducting a similar EQR-related activity.
We believe the current regulation creates an unnecessary
administrative burden on both CMS and PAOs and may restrict the
availability of the EQR nonduplication option for States. We also do
not believe that the current requirement is compelled under the
statute. The statutory basis for the nonduplication provision, found at
section 1932(c)(2)(B) of the Act, states, a State may provide that, in
the case of a Medicaid managed care organization that is accredited by
a private independent entity (such as those described in section
1852(e)(4)) or that has an external review conducted under section
1852(e)(3) of the Act, the external review activities conducted under
subparagraph (A) with respect to the organization shall not be
duplicative of review activities conducted as part of the accreditation
process or the external review conducted under such section (emphasis
added). Section 1852(e)(4) of the Act is the statutory basis for PAOs
to obtain MA deeming authority from CMS. We do not read this provision
as requiring every private independent entity to be described under
section 1852(e)(4) of the Act in order for a State to exercise the
nonduplication provision. Rather, we read section 1932(c)(2)(B) of the
Act as describing in general terms the types of organizations that
would be eligible to participate in nonduplication, and providing
organizations described in section 1852(e)(4) of the Act as an example.
Therefore, we propose at Sec. 438.360(a)(1) to remove the
requirement that PAOs must apply for MA deeming authority from CMS in
order for States to rely on PAO accreditation reviews in lieu of EQR
activities. We are proposing conforming changes to the title of Sec.
438.362(b)(2) to remove language specific to Medicare Advantage
deeming. Additionally, we are proposing to remove the requirements for
PAOs related to MA deeming authority at Sec. 438.362(b)(2)(i). This
proposal would remove paragraph (b)(2)(i)(B) and modify paragraph
(b)(2)(i) to include current Sec. 438.362(b)(2)(i)(A). We believe this
proposed change will reduce administrative burden among the private
accreditation industry, as well as create more flexibility for States
to leverage PAO reviews for nonduplication. We note that under Sec.
438.360(a)(2) States will still be required to ensure the review
standards used by any PAO are comparable to standards established
through the EQR protocols under Sec. 438.352, and pursuant to Sec.
438.360(c), will need to explain the rationale for the State's
determination that the activity is comparable in their quality strategy
at Sec. 438.340. If finalized, these changes would be effective as of
the effective date of the final rule.
(5) External Quality Review Results (Sec. 438.364)
(a) Data Included in EQR Technical Reports
The current regulations at Sec. 438.364, included in separate CHIP
programs through an existing cross-reference at Sec. 457.1250(a),
describe what information must be included in the annual EQR technical
reports as well as the public availability of the reports. While the
information currently provided in the EQR technical reports is useful
to CMS in our work with States to improve beneficiary access to and
quality of care provided through a managed care delivery system, we
believe these reports could and should provide additional information
useful to both CMS and the public.
Current regulations at Sec. 438.364(a)(2) describe the information
the State must include in the annual EQR technical report for each EQR-
related activity. Under Sec. 438.364(a)(2)(iii), the EQR technical
reports must include a description of data obtained, including
validated performance measurement data for each PIP validation and
performance measurement validation activity at Sec. 438.358(b)(1)(i)
and (ii), respectively. The current regulations, however, limit the
data included in the reports to performance measurement data; the
regulations do not require that other types of data that may be used to
measure the outcomes associated with a PIP, such as percentages of
enrollees that participated in the PIP or data on patient satisfaction
based on services received from the plan, be included in the annual
reports. The result is that reports often focus on whether the methods
used to implement or evaluate the PIP were validated, but do not
include the measurable data reflecting the outcomes of the PIP.
Additionally, the regulations do not currently require the reports to
include any data obtained from the mandatory network adequacy
validation activity.
We believe validation alone is insufficient to provide CMS and
interested parties with insight into plan performance on PIPs or
States' effectiveness in driving quality improvement through PIPs. We
also believe data on network adequacy validation is critical to
understanding plan performance regarding timeliness and access to care.
Therefore, we are proposing to revise Sec. 438.364(a)(2)(iii) in two
ways: (1) to require that the EQR technical reports include ``any
outcomes data and results from quantitative assessments'' for the
applicable EQR activities in addition to whether or not the data has
been validated, and (2) to require this type of data from the mandatory
network adequacy validation activity to also be included the EQR
technical report. We believe this change will result in more meaningful
EQR technical reports because they will include, in addition to
validation information, the data demonstrating the outcome of PIPs and
the results of quantitative assessments that determined plan compliance
with
[[Page 28180]]
network adequacy standards. This, in turn, will make the EQR technical
reports a more effective tool to drive quality improvement and
oversight in managed care. The proposed revisions to Sec.
438.364(a)(2)(iii) for Medicaid would apply to separate CHIP through an
existing cross-reference at Sec. 457.1250(a). We propose at Sec.
438.310(d)(4) for Medicaid, and through a proposed amendment at Sec.
457.1200(d) to include a cross-reference to Sec. 438.310(d) for
separate CHIP, that States must comply with these updates to the type
of data in the EQR technical report no later 1 year from the issuance
of the associated protocol, which we believe will provide the guidance
and time for States and EQROs need to update their processes.
In addition to the proposed regulations in this section, we are
considering adding guidance in the EQR protocols, described under Sec.
483.352, for States to stratify performance measures collected and
reported in the EQR technical reports under the performance measure
validation activity. We believe stratification of performance measure
data in EQR technical reports would support States' efforts to monitor
disparities and address equity gaps. Stratifying performance measure
data also aligns with proposed requirements for the mandatory reporting
of Medicaid and CHIP Core Sets and proposed requirements in the MAC QRS
proposed under new 42 CFR part 438 subpart G. We seek comment on how
CMS could best support States in these efforts using future guidance we
develop in the EQR protocols.
(b) Revising the Date Annual EQR Technical Reports Must Be Finalized
and Posted
We currently require at Sec. 438.364(c) that EQR technical reports
be completed and available on the State's website required under Sec.
438.10(c)(3) no later than April 30th of each year. However, we
understand that most States with managed care programs use Healthcare
Effectiveness Data and Information Set (HEDIS) measures. HEDIS measures
represent the majority of measures included in the performance measure
validation EQR activity. Data on these measures from the previous
calendar year are audited and finalized in June annually. We therefore
are proposing to revise Sec. 438.364(c)(1) and (c)(2)(i) to change the
April 30th date to December 31st. We believe this proposed change would
align better with the HEDIS timeframes because the EQR performance
measurement activity could then follow the HEDIS audit. We considered
aligning the EQR technical report posting date with the end of the
Federal fiscal year on September 30th. However, we believe States and
EQROs need more time to complete the EQR activities after receiving
audited HEDIS data. We also believe December 31st is most appropriate
because performance measurement data is most often calculated on a
calendar year, so the December 31st date would result in data being at
most 1 year old at the time the reports are posted on the State's
website. We believe this change, coupled with those discussed in
section I.B.5.c.2. of this proposed rule regarding changes to the EQR
review period, would improve the utility of the technical reports for
States, CMS and interested parties by making the data reported in them
more current. The proposed changes at Sec. 438.364(c)(1) and (c)(2)(i)
for Medicaid would apply to separate CHIP through an existing cross-
reference at Sec. 457.1250(a).
We seek comment on changing the posting date to December 31st
annually. We also seek comment on whether additional time beyond
December 31st is needed by States, and if so, how much time and why, or
whether the posting date should remain at April 30th of each year, or a
date between April 30th and December 31st and why. We are proposing at
Sec. 438.310(d)(3) for Medicaid, and through a proposed amendment at
Sec. 457.1200(d) to include a cross-reference to Sec. 438.310(d) for
separate CHIP, that States come into compliance with this new due date
by December 31, 2025, which we believe would provide enough time for
contractual and operational updates.
(c) Notifying CMS When Annual EQR Technical Reports Are Posted
Current regulations do not require States to notify CMS that their
EQR technical report has been completed and posted on the State's
website. We propose to revise Sec. 438.364(c)(2)(i) to require that
States notify CMS within 14 calendar days of posting their EQR
technical reports on their website, for example, by providing CMS with
a link to the report. Section 401 of the Children's Health Insurance
Reauthorization Act (CHIPRA) of 2009 (Pub. L. 111-3, enacted February
4, 2009) and section 2701 of the ACA require that CMS review and
aggregate data from these reports in an annual report to the Secretary
by September 30th. This proposed change would facilitate our review and
aggregation of the required data and ensure that all States' data are
included in the annual report. We are proposing that the notice to CMS
be provided ``in a form and manner determined by CMS.'' However, we
seek comment on whether we should require that this notice be provided
via email or some other mode of communication. The proposed revisions
at Sec. 438.364(c)(2)(i) would apply to separate CHIP through an
existing cross-reference at Sec. 457.1250(a). We note that this
requirement be effective as of the effective date of the final rule,
which we do not believe will impose a great burden on States since most
States already notify CMS when their EQR technical reports are posted
by email.
(d) Revising Website Requirements for Historical EQR Technical Reports
Currently, States are encouraged, but not required, to retain EQR
technical reports from previous years on their websites. We are
proposing to require States maintain at least the previous 5 years of
EQR technical reports on their website. Retaining at least 5 years of
past EQR technical reports would provide administrative efficiencies
and additional transparency by allowing CMS to use historical data and
information within the annual EQR technical reports for the purposes of
reviewing States' managed care program and plan performance during
contract renewals and waiver renewals. In addition, having archived
reports would provide other interested parties insight into historical
plan performance. In addition, section 1915(b) waivers can be approved
for up to 5 years, and section 1115 demonstrations are often approved
for 5 years, providing additional support for 5 years being an
appropriate timeframe for this requirement.
We understand that almost half of States already retain at least 2
years' worth of EQR technical reports based on a review of State
websites in 2022, and we seek comment on whether archiving 5 years of
reports would pose a significant burden on States. We propose to add
this provision to the requirements at Sec. 438.364(c)(2) for Medicaid,
which would apply to separate CHIP through an existing cross-reference
at Sec. 457.1250(a).
We are proposing that States must comply with this update to Sec.
438.364(c)(2)(iii) no later than December 31, 2025, and are proposing
to codify this applicability date at Sec. 438.310(d)(3) for Medicaid,
and through a proposed amendment at Sec. 457.1200(d) to include a
cross-reference to Sec. 438.310(d) for separate CHIP. This
applicability date aligns with the new proposed due date for the EQR
technical reports, which we believe would provide the time needed to
update websites accordingly.
[[Page 28181]]
(6) Technical Changes
We are proposing a technical change at Sec. 438.352 to eliminate
the apostrophe from National Governors Association to align with the
correct name of the organization.
6. Medicaid Managed Care Quality Rating System (Sec. Sec. 438.334 and
457.1240)
a. Background
In the 2016 final rule we established the authority to require
States to operate a Medicaid managed care quality rating system (QRS)
at Sec. 438.334 and adopted the requirement for this provision,
excluding provisions regarding consultation with the Medical Care
Advisory Committee, to apply to separate CHIP at Sec. 457.1240(d). We
use the term ``Medicaid and CHIP Managed Care Quality Rating System''
(``MAC QRS'') for this proposed rule in line with the terminology used
in the 2020 final managed care rule (85 FR 72754). The MAC QRS
requirements currently include public posting of quality ratings on the
State's website, which is intended to provide beneficiaries and their
caregivers with a web-based interface to compare Medicaid and CHIP
managed care plans based on assigned performance indicators and
ratings. As described in previous rulemaking, the policy objectives of
the MAC QRS are threefold: (1) to hold States and plans accountable for
the care provided to Medicaid and CHIP beneficiaries; (2) to empower
beneficiaries with useful information about the plans available to
them; and (3) to provide a tool for States to drive improvements in
plan performance and the quality of care provided by their programs.
Managed care is the dominant delivery system in the Medicaid program;
of the 80.8 million individuals covered by Medicaid as of July 1, 2020,
67.8 million (84 percent) were enrolled in a type of managed care.\142\
Numerous States have implemented rating systems for Medicaid and CHIP
managed care plans, but the MAC QRS represents the first time that
States would be held to a minimum Federal standard for their rating
systems and that Medicaid and CHIP beneficiaries in every State
contracting with a managed care plan could access quality and other
performance data at the plan level, supporting the ability of Medicaid
and CHIP beneficiaries to select plans that meet their needs. The
policies we are now proposing would establish the MAC QRS as a one-
stop-shop where beneficiaries could access information about Medicaid
and CHIP eligibility and managed care; compare plans based on quality
and other factors key to beneficiary decision making, such as the
plan's drug formulary and provider network; and ultimately select a
plan that meets their needs. Many of the policies proposed for States'
MAC QRS websites build upon existing data and information that States
are already required to report publicly and to us. Thus, we believe
that under the proposals in this rulemaking, States would be able to
leverage many existing reporting systems and their current quality
infrastructure to build their MAC QRS websites and provide a user-
friendly experience for beneficiaries that informs their understanding
of managed care plan performance and choice of plan.
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\142\ https://www.medicaid.gov/medicaid/managed-care/downloads/2020-medicaid-managed-care-enrollment-report.pdf.
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Current requirements at Sec. 438.334(b)(1) for Medicaid, which is
adopted by cross-reference at Sec. 457.1240(d) for separate CHIP,
provide that CMS, in consultation with States and other interested
parties, including beneficiaries, managed care plans, external quality
review organizations (EQROs), tribal organizations, and beneficiary
advocates (hereafter referred to as ``interested parties''), will
develop a MAC QRS framework that includes quality measures and a
methodology for calculating quality ratings. The current regulations
also provide States the option to either use the CMS-developed
framework or establish an alternative QRS that produces substantially
comparable information about plan performance, subject to our approval.
Furthermore, the current regulations require that we develop a minimum
set of mandatory quality measures that must be used, regardless of
whether a State chooses to implement the CMS-developed QRS or an
alternative QRS; this supports the goal of State-to-State comparisons
of plan performance while reducing plan burden through standardization.
The current regulations also require the MAC QRS framework to align,
where appropriate, with other CMS managed care rating approaches (such
as the Medicaid Scorecard initiative, the Medicare Advantage (MA) and
Part D 5-star and the Qualified Health Plan (QHP) quality rating
systems) as a way to reduce State and plan burden across quality
reporting systems.
Since these regulations were issued, we have used a variety of
forums to engage in robust consultation with interested parties to
develop the framework of the MAC QRS to fulfill our obligation under
Sec. 438.334(b)(1) for Medicaid and under Sec. 457.1240(d) for
separate CHIP. These forums included beneficiary interviews, workgroup
meetings, listening sessions, user testing of a MAC QRS prototype, and
in-depth interviews with participants from State Medicaid programs,
managed care plans, and EQROs. Through these extensive consultations,
which took place between 2018 and 2022 and are summarized below, we
learned about current State quality measure collection and reporting
efforts and beneficiary needs and preferences related to the selection
of a health plan. What we learned informed the MAC QRS framework
proposed in this rulemaking. We summarize our consultation activities
here:
2018 to 2022 Beneficiary and Caregiver Interviews: Between
2018 and 2022, we conducted two rounds of individual interviews with a
diverse selection of potential users of the MAC QRS. We conducted 96
interviews with people of differing age, race, ethnicity, geographic
location, and Medicaid experience. The first round of 48 individual
interviews focused on discovering beneficiary values and understanding
the measures of health plan quality that matter to beneficiaries. Using
a Human Centered Design approach, a MAC QRS website prototype was
developed following an initial round of engagement with States and
other interested parties as well as beneficiary and caregiver
interviews, and then tested by the second group of 48 potential users.
This second group of individuals provided feedback on: website
navigation and usability; the features that aided users' ability to
identify health plans that align with their needs and preferences, such
as being able to search for plans that cover specific providers and/or
prescriptions; the ability to filter quality measures to show ratings
stratified based on user-identified specifications such as age, race,
and ethnicity; and information on health plan quality, including
quality measures identified as desirable by participants. The two
rounds of engagement culminated in a revised MAC QRS website prototype,
linked to in section I.B.6.g. of this proposed rule, that incorporate
content and features found most desirable by potential MAC QRS users.
2019 Measure Workgroup: A workgroup consisting of 27
members from key groups, including State Medicaid and CHIP agencies,
Medicaid and CHIP managed care plans, EQROs, and national organizations
representing health care providers and beneficiaries, met between July
and December 2019 to identify potential measures for the
[[Page 28182]]
mandatory measure set and the feasibility of reporting certain
measures.
2019 Interested Parties Listening Sessions: Between August
and November 2019, we held 15 listening sessions with 380 interested
parties including Medicaid and CHIP Directors, Medicaid medical
directors, managed care plan officials, and managed long-term services
and supports (MLTSS) officials. Participants were requested to consider
the presented measures and the feasibility of data collection and
reporting. Website prototypes were presented to elicit feedback on
feasibility, the comparison of measures by program and plan type,
population stratification, and concerns related to measure
presentation.
2019 and 2020 State, Health Plan and EQRO Interviews: In
2019 and 2020, we conducted 20 interviews with 39 representatives from
State Medicaid programs, managed care plans, and EQROs to obtain
feedback regarding appropriate measures for inclusion in the MAC QRS,
implementation of an alternative QRS, concerns about implementation of
a MAC QRS, and technical assistance needs. In addition, we obtained
information on current approaches and methodologies used by States and
plans to calculate quality measures.
2021 and 2022 Listening Sessions: In 2021 and 2022, we
held 11 listening sessions with over 280 participants, during which we
shared a sample mandatory measure set containing over 25 measures. We
requested feedback on feasibility of data collection and reporting;
reliability of the measures; actionability for use in quality
improvement by the managed care plan; gaps in representation of
specific populations or conditions; and a feasible timeline for
collecting, calculating, and displaying the sample mandatory measures.
Based on this consultation, we are now proposing a MAC QRS
framework that includes mandatory measures, a rating methodology
(either the CMS-developed methodology or an alternate methodology
approved by CMS), and a mandatory website display format; the website
display would be an additional third component of the MAC QRS
framework. We are proposing that States must include the mandatory
measures under the MAC QRS framework but that States may also include
additional measures without implementing an alternative QRS. This would
change the current regulations that include both mandatory and non-
mandatory measures in the CMS-developed framework. We are also
proposing the initial mandatory measure set that States must use
regardless of whether they use the MAC QRS framework or a CMS-approved
alternative QRS, as well as a subregulatory process under which CMS
would engage regularly with interested parties in order to update the
mandatory measure set over time.
Additionally, after consulting with prospective MAC QRS users, we
now believe displaying quality ratings alone would not be useful in
selecting a health plan without additional context about Medicaid and
CHIP as well as other information about health plans. We are therefore
proposing website display requirements as a new component of the
overall framework, and propose that the MAC QRS website include
information that draws from existing State data and information to
ensure a State's MAC QRS is a meaningful and usable tool for
beneficiaries. Finally, in light of the diverse starting points from
which States will begin to implement their MAC QRS, we are proposing to
delay the deadline by which States must come into compliance with
several of the requirements of the proposed MAC QRS framework to
provide States with more time to implement the more complex
requirements, including certain interactive display features.
Importantly, States can use the optional EQR activity at Sec.
438.358(c)(6) to assist with the quality rating of MCOs, PIHPs, and
PAHPs. This could reduce burden by allowing States to receive an
enhanced match for certain, limited activities carried out by an EQRO
under this optional activity in accordance with section
1903(a)(3)(C)(ii) of the Act.
This proposal is made under our authority to implement and
interpret in sections 1932(c)(1), 1932(a)(5)(C) and 2103(f)(3) of the
Act, which provide that States that contract with MCOs for Medicaid
managed care and CHIP, respectively, must develop and implement a
quality assessment and improvement strategy that examines standards for
access to care as well as other aspects of care and services directly
related to the improvement of quality of care (including grievance
procedures and information standards) and must provide comparative
information on available plans related to health plan benefits and
cost-sharing, service area, and available quality and performance
indicators. As with most other requirements for managed care plans, we
rely on section 1902(a)(4) of the Act to extend the same requirements
to PIHPs and PAHPs that apply to MCOs in a Medicaid managed care
program and on section 2103(f)(3) of the Act to extend the same
requirements that apply to MCOs in CHIP to PIHPs and PAHPs. Throughout
this section of the proposed rule, we note how the proposed Medicaid
managed care regulations in part 438, subpart G (related to the MAC
QRS) would apply equally to separate CHIP by a proposed cross-
referenced added to Sec. 457.1240(d).
The proposed set of minimum quality measures are intended to
evaluate performance on quality of care, access to services, and
outcomes. By measuring performance annually on specific quality
measures (that is, mandatory measures adopted by us and any additional
measures elected by the State), States will have information and data
to monitor and evaluate performance of their managed care plans.
In exercising our authority under sections 1932(c)(1) and
2103(f)(3) of the Act, CMS may not implement standards for the
implementation of a quality assessment or improvement strategies unless
the Secretary implements such standards in consultation with the
States. To fulfill this requirement, we have engaged in robust
consultation with States, as described in section I.B.6.a. of this
proposed rule, on the design of the MAC QRS, including the mandatory
measure set, methodology, and display requirements. Going forward, we
are proposing to continue to engage in consultation prior to making
updates to the three components of the MAC QRS framework. In section
I.B.6.e.3. of this proposed rule, we discuss our proposal for a
subregulatory process through which we will continue to consult with
States and interested parties to update the mandatory measure set; in
section I.B.6.f. of this proposed rule, we discuss our proposal to
continue to consult with States and interested parties to update the
MAC QRS methodology, and in section I.B.6.g. of this proposed rule, we
discuss our proposal to consult with States and interested parties to
update our proposed website display requirements.
b. Provisions of the Proposed Rule (Sec. Sec. 438.334, 438 Subpart G,
and 457.1240(d))
We are proposing to create a new subpart G in 42 CFR part 438 to
implement the MAC QRS framework required under Sec. 438.334 of the
current regulations and establish the standards which States must meet
for CMS to approve adoption of an alternative QRS and related
requirements. Existing regulations at Sec. 438.334 are redesignated to
newly-created proposed sections in Subpart G with proposed revisions,
discussed in detail below in this proposed rule. For separate CHIP, we
propose to adopt the new provisions of
[[Page 28183]]
subpart G in part 438 by cross-reference through an amendment at Sec.
457.1240(d).
c. Definitions (Sec. Sec. 438.334, 438.500, and 457.1240(d))
There are some technical and other terms relevant to our proposed
regulations. Therefore, we propose the following definitions at Sec.
438.500(a) for Medicaid, and for separate CHIP by cross-reference
through a proposed amendment at Sec. 457.1240(d). Some proposed
definitions are discussed in more detail later in this proposed rule in
connection with other proposed regulation text related to the
definition.
Measurement period means the period for which data are
collected for a measure or the performance period that a measure
covers.
Measurement year means the first calendar year and each
calendar year thereafter for which a full calendar year of claims and
encounter data necessary to calculate a measure are available.
Medicaid managed care quality rating system framework (QRS
framework) means the mandatory measure set identified by CMS in the
Medicaid and CHIP managed care quality rating system technical resource
manual described in Sec. 438.530, the methodology for calculating
quality ratings described in Sec. 438.515, and the website display
described in Sec. 438.520 of this subpart.
Medicare Advantage and Part D 5-Star Rating System (MA and
Part D quality rating system) means the rating system described in
subpart D of parts 422 and 423 of this chapter.
Qualified health plan rating system (QHP quality rating
system) means the health plan quality rating system developed in
accordance with 45 CFR 156.1120.
Quality rating means the numeric or other value of a
quality measure or an assigned indicator that data for the measure is
not available.
Technical resource manual means the guidance described in
Sec. 438.530.
Validation means the review of information, data, and
procedures to determine the extent to which they are accurate,
reliable, free from bias, and in accord with standards for data
collection and analysis.
d. General Rule and Applicability (Sec. Sec. 438.334(a), 438.505(a)
and 457.1240(d))
Currently, Sec. 438.334(a) lays out the general rule for the MAC
QRS, including general requirements for States contracting with MCOs,
PIHPs and/or PAHPs to furnish services to Medicaid beneficiaries. These
requirements also apply to separate CHIP through a cross-reference to
Sec. 438.334 at Sec. 457.1240(d). Specifically, Sec. 438.334(a)
requires States to adopt a quality rating system using the CMS
framework or an alternative quality rating system and to implement such
quality rating system within 3 years of the date of the final rule
published in the Federal Register. We are proposing at Sec.
438.505(a)(2) for Medicaid, and for separate CHIP by cross-reference to
Part 438, Subpart G at Sec. 457.1240(d), to require States to
implement their MAC QRS (or alternative QRS) by the end of the fourth
calendar year following the effective date of the final rule (meaning
the fourth calendar year following issuance of the final rule). This
proposed change from the current 3-year implementation date under Sec.
438.344(a) would provide States more time to make the operational and
contractual changes needed to meet the requirements in this proposed
rule and also give States flexibility to determine what time of year to
publish their quality ratings. To illustrate the proposed timeline
change, we provide the following example: if the final rule is
effective on April 1, 2024, States would be required to implement their
MAC QRS no later than December 31, 2028, and the data displayed in 2028
would be from the measurement year between January 1, 2026 and December
31, 2026. The timeline for future measurement and display years is
discussed in detail in section I.B.6.e.7. of this proposed rule. The
proposal at Sec. 438.520(a)(6) for Medicaid, and for separate CHIP by
cross-reference through a proposed amendment at Sec. 457.1240(d),
would require implementation of some website display requirements,
discussed in section I.B.6.g. of this proposed rule, after the proposed
implementation date. We also discuss in section I.B.6.g. of this
proposed rule, how several of the proposed display requirements build
upon existing information and data States either already have or are
currently required to report publicly or to CMS. We seek comment on
whether these proposed policies, all together, would give States
sufficient time to implement their MAC QRS or alternative QRS on a
timeline that meets their operational needs.
We are also proposing for Medicaid, as a general rule, that States
provide a support system for beneficiaries or users of a State's MAC
QRS, leveraging existing State resources. In our user testing,
described in greater detail in I.B.6.g. of this proposed rule, users
responded positively to the availability of live consumer assistance
through telephone or online chat, which 83 percent of participants
found useful as it helped them navigate the MAC QRS website and get the
information they were looking for right away. Per Sec. 438.71, States
are currently required to develop and implement a beneficiary support
system. The elements of the beneficiary support system are identified
at Sec. 438.71(b)(1) as including choice counseling for all
beneficiaries in Sec. 438.71(b)(1)(i), assistance for enrollees in
understanding managed care in Sec. 438.71(b)(1)(ii), and assistance
related to the receipt of long-term services and supports at Sec.
438.71(b)(1)(iii). Currently, Sec. 438.2 provides that choice
counseling means the provision of information and services designed to
assist beneficiaries in making enrollment decisions and includes
answering questions and identifying factors to consider when choosing
among managed care plans and primary care providers. Choice counseling
does not include making recommendations for or against enrollment into
a specific MCO, PIHP, or PAHP. We believe that this existing support is
an appropriate system for States to build upon to assist beneficiaries
in using and understanding the information in the MAC QRS to select a
managed care plan. In a new Sec. 438.505(a)(3), we are therefore
proposing for Medicaid that States would be required to use the
beneficiary support system implemented under current Sec. 438.71 to
provide choice counseling to all beneficiaries, and assistance for
enrollees on understanding how to use the managed care quality rating
system to select a managed care plan, including the receipt of long-
term services and supports. With the support system already in place,
we believe States could leverage existing resources by developing new
scripts and training existing staff. We discuss the importance of
providing this assistance in section I.B.6.g. of this proposed rule
where we provide an overview of the input we received from
beneficiaries. However, since a beneficiary support system is not
required for separate CHIP, we do not propose to adopt this provision
for subpart L of part 457.
The current regulations at Sec. 438.334(b)(1) for Medicaid, and
applied by cross-reference at Sec. 457.1240(d) for separate CHIP,
require the MAC QRS framework to align, where appropriate, with the QHP
quality rating system, the MA and Part D quality rating system and
other related CMS quality rating approaches as a way to reduce State
burden across Federal quality reporting systems. We believe this
requirement should
[[Page 28184]]
continue to apply broadly to the MAC QRS framework and are therefore
proposing to require this alignment, to the extent appropriate, as part
of CMS' maintenance the MAC QRS framework. We propose to redesignate
this requirement for alignment in Sec. 438.334(b)(1) to its own
provision at Sec. 438.505(c) for Medicaid, and for separate CHIP by
cross-reference through a proposed amendment at Sec. 457.1240(d). The
importance of alignment of the MAC QRS with the MA and Part D and QHP
quality rating systems was shared by States, managed care plans and
other interested parties, affirming the requirement in our current
regulations that, to the extent possible, the MAC QRS be aligned with
the MA and Part D and QHP quality ratings systems, the Medicaid and
CHIP Child Core Set, the Medicaid Adult Core Set, and other similar CMS
initiatives such as the Medicaid and CHIP Scorecard and the CMS
Universal Foundation.\143\ We are also proposing, at Sec. 438.505(c),
that in maintaining the MAC QRS mandatory measure set and rating
methodology, CMS will align with these other similar CMS programs and
approaches when appropriate.
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\143\ https://www.nejm.org/doi/full/10.1056/NEJMp2215539.
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Finally, current regulations at Sec. 438.334(a) for Medicaid
managed care programs (applied to separate CHIP through a cross-
reference in Sec. 457.1240(d)) apply the requirements for the MAC QRS
to each State contracting with an MCO, PIHP or PAHP to furnish services
to Medicaid or CHIP beneficiaries. We are proposing to revise this to
refer to ``an applicable managed care plan as described in paragraph
(b) of this section'' in proposed Sec. 438.505(a), and add an
applicability provision at new Sec. 438.505(b) stating that the
provisions of newly-proposed subpart G apply to States contracting with
MCOs, PIHPs, and PAHPs for the delivery of services covered under
Medicaid. The proposed provisions at Sec. 438.505(a) and (b) are also
proposed to apply to separate CHIP through a cross-reference at Sec.
457.1240(d), but excluding all references to beneficiary support
systems. We note that the current and proposed regulations in Subpart G
do not apply to PCCM entities, consistent with current regulations at
Sec. Sec. 438.10(c)(2) and 457.1207; non-emergency medical transport
PAHPs are also not included in the MAC QRS, in accordance with
Sec. Sec. 438.9 and 457.1206(b). In addition, our proposal for the MAC
QRS framework excludes contracts between States and MA Dual Eligible
Special Needs Plans (D-SNP) where the contract is only for the D-SNP to
provide Medicaid coverage of Medicare cost sharing for the D-SNP
enrollees; this is reflected in proposed Sec. 438.505(b).
e. Establishing and Modifying a Mandatory Measure Set for MAC QRS
(Sec. Sec. 438.334(b), 438.510 and 457.1240(d))
The current regulations at Sec. 438.334(b)(1) direct CMS, after
consulting with States and other interested parties, to identify a
mandatory set of QRS quality measures that align, where appropriate,
with the MA and Part D and QHP quality rating systems and other related
CMS quality rating approaches, and to provide an opportunity for public
notice and comment on such mandatory measures. In this section we
discuss the standards that guided CMS in identifying the initial
mandatory measures and propose an initial mandatory measure set. We
seek comment on our proposed initial mandatory measure set, which we
will finalize in the preamble of the final rule. Under this proposal,
we would not duplicate the list of the mandatory measures and
specifications in regulation text in light of the regular updates and
revisions contemplated by the rules we are proposing for ongoing
maintenance of the MAC QRS. We also propose a subregulatory process to
modify the mandatory measure set over time, including proposing to
codify the standards that guided development of the proposed initial
mandatory measure set.
(1) Standards for Including Measures in Mandatory Measure Set
(Sec. Sec. 438.510(c), 457.1240(d))
Three distinct considerations guided the process of selecting
individual measures to establish a concise proposed initial mandatory
measure set. We are proposing at Sec. 438.510(c)(1)-(3) to codify
these three considerations as standards that we would apply in the
future to determine when to add measures to the mandatory measure set,
when to make substantive updates to an existing mandatory measure, and
in some circumstances, when to remove a measure from the mandatory
measure set. Specifically, a measure is only included in our proposed
initial mandatory measure set and would only be added in the future if
(1) it meets five of the six measure inclusion criteria proposed in
this section; (2) it would contribute to balanced representation of
beneficiary subpopulations, age groups, health conditions, services,
and performance areas (for example, preventive health, long term
services and supports, etc.) within a concise set of mandatory
measures; and (3) the burdens associated with including the measure do
not outweigh the benefits to the overall quality rating system
framework of including the new measure based on the measure inclusion
criteria we are proposing. Under our proposal, and as discussed in
section I.B.6.e.4. of this proposed rule, a measure would be added to
the mandatory set if it meets each of these three standards. To
determine whether a measure meets these standards, CMS would rely on
the input received throughout the subregulatory process proposed in
Sec. 438.510(b) and discussed in section I.B.6.e.3. of this proposed
rule and other relevant research and information. Similarly, a measure
would be removed from the mandatory measure set if it no longer met
these standards. This approach would ensure that each of the three
proposed standards are met.
Using the MAC QRS goals described in section I.B.6.a. of this
proposed rule as a guidepost during our discussion with States and
other interested parties, we identified and refined six measure
inclusion criteria: (1) is the measure meaningful and useful for
beneficiaries and their caregivers when choosing a managed care plan;
(2) does the measure align with other CMS rating programs described in
Sec. 438.505(c) of this chapter; (3) does the measure assess health
plan performance in at least one of the following areas: customer
experience, access to services, health outcomes, quality of care,
health plan administration, and health equity; (4) does the measure
provide an opportunity for managed care plans to influence their
performance on the measure; (5) is the measure based on data that are
readily available, or available without undue burden on States and
plans, such that it is feasible to report by most States and managed
care plans; and (6) does the measure demonstrate scientific
acceptability, meaning that the measure, as specified, produces
consistent and credible results.
We used these six criteria to assess hundreds of measures suggested
throughout our engagement with interested parties. We explain each
proposed criterion here and describe how we assessed measures suggested
during our engagement with interested parties against the criteria to
select the proposed initial mandatory measure set of 18 measures,
displayed in Table 1. In doing so, we also show how we would make
future updates to the mandatory measure list using these criteria.
[[Page 28185]]
Usefulness to beneficiaries: Whether the measure is
meaningful and useful for beneficiaries or their caregivers when
choosing a managed care plan. For the proposed mandatory set, we
assessed whether a measure meets this criterion by seeking
beneficiaries' feedback on which measures of health plan performance
are most relevant to them. We then gave preference to measures that
assess the quality of care or services most commonly identified by
beneficiaries as relevant to selection of a health plan or their
assessment of a health plan's quality. When adding, updating or
removing measures, we intend to rely on the continued engagement with
beneficiaries proposed in Sec. 438.520(c) (discussed in section
I.B.6.g.4. of this proposed rule) to apply a similar preference for
changes that are either most meaningful and useful or most commonly
described as meaningful and useful. Input from beneficiaries or
beneficiary advocates with experience assisting beneficiaries will be
particularly important in evaluating this criterion, but input from
other interested parties will also be considered.
Alignment: Whether the measure or measure concept is
consistent with the principles of, or is represented in, one or more
existing Federal, State, and/or Medicaid and CHIP quality reporting
programs. For the measures listed in Table 1, we assessed whether a
measure meets this criterion by identifying the extent to which States
and other Federal programs (such as the Medicaid and CHIP Scorecard,
the MA and Part D quality rating system, and the QHP quality rating
system) currently collect or report the measure. We considered feedback
on measures commonly used to assess health plan performance as well as
the challenges and concerns with these measures. We gave preference to
measures commonly collected or reported with few reporting challenges.
However, we also considered emerging measures that are not yet commonly
collected or reported but align with a performance area or health
outcomes measured by commonly used measures. As an example, an emerging
measure such as the Person-Centered Contraception Counseling measure,
which is not currently adopted at the plan level, could meet the
alignment criterion if our workgroup identified that it overlaps with
an existing, widely used measure in the area of contraception. We
believe this approach more accurately reflects the continuing evolution
of quality measurement and would allow the consideration of new, better
measures, as they are developed. We note, however, that emerging
measures would still be assessed based on the other criteria and
standards described here and proposed at Sec. 438.510(c)(1), (2), and
(3), and it may take time for emerging measures to meet the final
regulatory standards. Within the proposed measure set, 15 of the 18
measures are commonly reported by States,\144\ 16 of the 18 measures
overlap with the 2023 and 2024 Core Set measures, 11 with the QHP
quality ratings system, 13 with the 2021 Medicaid and CHIP Scorecard,
and 5 with the MA and Part D quality rating system.
---------------------------------------------------------------------------
\144\ As reported by States for the 2020-2021 EQR reporting
cycle.
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Relevance: Whether the measure evaluates or
measures the managed care plan's performance in at least one of the
following areas: customer experience, access to services, health
outcomes, quality of care, health plan administration, and health
equity. For the proposed measure set, we determined which of the areas
each measure evaluates or measures. Preference was given to measures
that evaluate or measure more than one area.
Actionability: Whether there are opportunities for managed
care plans to influence their performance on the measure. For the
proposed measure set, we assessed whether a measure met this criterion
by considering input on what actions managed care plans may take to
improve or maintain measure performance and the extent to which the
plans control, or are capable of influencing, what is being measured.
We also considered whether the measure is currently specified at the
plan level, meaning that measure specifications are available to
calculate the measure at the plan (as opposed to provider or State)
level. We gave preference to measures that are currently specified at
the plan level and are more easily controlled or influenced by health
plans.
Feasibility: Whether the data needed to
calculate the measure are readily available or could be captured
without undue burden and could be implemented by most States and health
plans. For the proposed measure set, we assessed whether a measure
meets this criterion by considering the accessibility of the data
required to calculate the measures and the proportion of plans or
States that currently collect data for the measure. We gave preference
to measures that require data that are easily accessible to plans (such
as claims data) or are commonly collected.
Scientific Acceptability: Whether the measure
produces consistent (reliable) and credible (valid) results. We
assessed whether a measure meets this criterion by reviewing evidence
that use of the measure can draw reasonable conclusions about care in a
given domain.\145\
---------------------------------------------------------------------------
\145\ CMS Measures Blueprint: https://mmshub.cms.gov/measure-lifecycle/measure-testing/evaluation-criteria/overview.
---------------------------------------------------------------------------
Using feedback throughout our consultations related to the
mandatory measure list, we assessed our list of suggested measures to
identify the extent to which each measure met these inclusion criteria.
During the same consultations, we received feedback (and our own
evaluation showed) that while each of the six criteria were important
to consider, it would be difficult for a measure to meet all six
criteria. For instance, we found that requiring all six criteria could
prevent the inclusion of either measures that are meaningful to
beneficiaries but not commonly used by States, or measures aligned with
State priorities for managed care quality and plan performance, but
less useful to beneficiaries. We are therefore proposing in Sec.
438.510(c)(1) that a measure must meet at least five of the six measure
inclusion criteria to be considered against our other standards and
included in the mandatory measure set in the future. We seek comment on
the six criteria we are proposing to evaluate prospective measures for
the mandatory measure set, and whether there are additional objective
measure inclusion criteria that we should use to evaluate quality
measures for inclusion as mandatory measures. Additionally, we seek
comment on our proposal to require measures to meet five out of the six
proposed criteria, and whether that threshold produces a sufficient
number of measures to consider for the MAC QRS. Finally, we seek
comment on the extent to which the measures in our proposed measure set
meet the proposed measure inclusion criteria, including the reasons
and/or supporting data for why the measure meets or does not meet the
criteria. In our review of measures and development of the list of
mandatory measures, we believe that each meets at least 5 if not all 6
of the criteria proposed at Sec. 438.510(c)(1).
Through our work to develop the proposed mandatory measure set, we
found that many measures meet at least five of the six measure
inclusion criteria, and without additional guardrails in place we
believe the set would quickly expand and become burdensome to States
and plans. States
[[Page 28186]]
and managed care plans generally recommended limiting the mandatory set
to between 10 and 30 measures to ensure plans' ability to improve on
selected measures and States' capacity to succeed in reporting, and to
limit the impact of implementing a QRS on State and plan resources.
Furthermore, our MAC QRS website prototype user testing showed that
beneficiaries were evenly split between those with high informational
needs who preferred detailed information from a lot of measures and
those who valued clear, concise information on the big picture using
fewer measures.
To maintain a concise measure set, we are proposing to codify two
additional measure inclusion standards in Sec. 438.510(c)(2) and (3).
These two additional standards reflect the feedback we received on
maintaining a ``concise'' mandatory measure list and provide a process
by which to identify further distinctions among measures that meet our
inclusion criteria and to consider the measure set as a whole as part
of the selection process. First, in Sec. 438.510(c)(2), we propose
that a measure must contribute to balanced representation of
beneficiary subpopulations, age groups, health conditions, services,
and performance areas that are assessed within a concise mandatory
measure set. We have included as part of our standard proposed in Sec.
438.510(c)(2) that the overall measure set should be ``concise,'' given
the feedback we received on limiting the number of measures in the
mandatory measure set. we established and intend to maintain a goal of
no more than 20 measures for the initial mandatory measure set.
However, the proposed rule would retain flexibility for the number of
measures to increase as the mandatory set is updated over time. we
would consider each suggested measure in relation to other suggested
measures and the overall mandatory measure set to identify those that
are very similar or duplicative, keeping in mind the need for a
mandatory measure set that is both representative and concise.
Second, we propose in Sec. 438.510(c)(3) that a measure would be
added to the mandatory measure set when the burdens of adding the
measure do not outweigh the benefits based on the 6 criteria proposed
at Sec. 438.510(c)(1)(i) through (vi). we would compare similar
measures, that is, those suggested for inclusion that measure
performance within similar subpopulations of beneficiaries, health
conditions, services, and performance areas as well as the extent to
which a contemplated new measure meets the criteria listed in proposed
paragraph (c)(1), to assess the benefits and burdens of including each
measure in the mandatory measure set. Under our proposal, we would
include a measure when all three of the standards proposed in Sec.
438.510(c) are met. CMS would use the subregulatory process proposed in
Sec. 438.510(b) and discussed in section 1.B.6.e.3. of this proposed
rule to determine which measures meet the proposed standards.
We seek comment on the standards proposed at Sec. 438.510(c)(2)
and (3) and how measures should be assessed using these standards. In
particular, we seek comment on the appropriate balance of
representation (of populations and performance areas) in the mandatory
measure set and any additional considerations that may be missing from
our proposed paragraph (c)(2). Further, we seek comment on whether
there are additional considerations for the weighing of burdens and
benefits of a measure under proposed Sec. 438.510(c)(3).
(2) Mandatory Measure Set (Sec. Sec. 438.510(a), (b), and 457.1240(d))
We propose in Sec. 438.510(a) for Medicaid, and for separate CHIP
by cross-reference through a proposed amendment at Sec. 457.1240(d),
that the quality rating system for managed care plans implemented by
the State for Medicaid (and CHIP) managed care programs must include
the measures in a mandatory measure set, which will be identified by
CMS in the technical resource manual as proposed in Sec.
438.530(a)(1). We note that in proposed Sec. 438.520(b), discussed in
section I.B.6.g.5. of this proposed rule, States can include other,
additional measures outside the mandatory measure set. We received
input through our consultations with interested parties, detailed in
section I.B.6.a. of this proposed rule, on how to construct a mandatory
measure set for the MAC QRS, including the number of measures, measure
inclusion criteria, and performance areas and populations represented
by the measures. After considering the priorities and other information
gleaned through the several years of consultations described in section
I.B.6.a. of this proposed rule, and applying the standards discussed in
section I.B.6.e.1. of this proposed rule, we are proposing for public
comment an initial set of 18 mandatory measures that represents the
collective input we received during those consultations. This proposed
initial set of mandatory measures can be found in Table 1. These
proposed mandatory measures reflect a wide range of preventive and
chronic care measures representative of Medicaid and CHIP
beneficiaries.
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We considered including several other measures that are not
included in the proposed initial mandatory set. These other measures
were not included because they did not meet one or more of the
standards described in section I.B.6.e.1. of this proposed rule. These
other measures and the reason we did not include them in Table 1, are
described here:
Contraceptive measure: States and other interested parties
stated a desire for the MAC QRS to include a quality measure involving
contraceptive services that would be relevant for all women, but many
noted that there is not yet a measure they would recommend that meets
this description. Beneficiaries did not specifically speak to the
importance of a contraceptive measure, but consistently noted the
desire to be involved in their care decisions and for providers to
respect their health goals and needs when providing counseling on
health care options. We considered various contraceptive measures in
addition to CCP, the measure currently included in the proposed
mandatory set. They include Contraceptive Care--All Women Ages 15 to 44
(CCW) and a new survey-based measure, Person-Centered Contraceptive
Counseling (PCCC), that uses patient provided responses to assess the
person-centeredness of contraceptive counseling. While we believe the
PCCC measure aligns well with beneficiary preferences stated during
beneficiary consultations, it failed to meet two of the six measure
inclusion criteria. First, PCCC does not currently meet our requirement
of feasibility as we did not find evidence that plans are currently
collecting the data necessary to produce this measure and some
interested parties stated concern about the perceived burden of
reporting PCCC. Second, we believe the measure does not meet the
scientific acceptability criterion as it is currently specified only at
the provider level so it is unknown whether it produces consistent and
credible results at the plan level. With respect to CCW and CCP, both
measures meet at least five of the six inclusion criteria. Furthermore,
both measures measure access to contraception that reduces unintended
pregnancy in their respective populations and therefore each would
contribute to balanced representation of beneficiaries by providing
insight into the accessibility of contraceptive care among
beneficiaries who may become pregnant. However, while both CCP and CCW
would contribute to balanced representation within a concise mandatory
measure set, we believe the benefits of including CCP are greater than
those of CCW because CCP focuses on measuring access to effective
contraceptive care during the postpartum period, which can improve
birth spacing and timing and improve the health outcomes of women and
children.
Follow-up after Emergency Department Visit for Mental
Illness (FUM) versus Follow-up After Hospitalization for Mental Illness
(FUH): There was support from States and other interested parties to
include both of these measures, and including both would give a fuller
picture of the percentage of emergency department and inpatient
hospital discharges for which beneficiaries received follow-up
services. These measures met all of our measure inclusion criteria and
had similar benefits and burdens, but the two measures assessed
important, but very similar services. We concluded that including both
would not contribute to balanced representation within an overall
mandatory set. Upon balancing benefits and burdens associated with each
measure, we selected FUH because it was more commonly collected or
reported at both the State and Federal level and more frequently used
by States to assess plan performance. We provide a detailed analysis of
our review of the FUH and FUM measures in section I.B.6.e.4. of this
proposed rule.
Childhood Immunization Status (CIS): We considered
including the childhood immunization status measure, however, we
included the well-child visit measure instead. Both measures met at
least five of the six inclusion criteria and each could contribute to
balanced representation within the overall mandatory set. However, when
reviewing the burdens and benefits to the overall MAC QRS, we concluded
the CIS measure would have little added benefit because our beneficiary
testing showed that parents cared a lot about whether their children
can get appointments (reflected in the well-child visit measure), but
no beneficiary commented specifically on childhood immunizations.
Postpartum Depression Screening: We considered this
measure based on recommendations from the 2019 Measure Workgroup.
However, we did not include this measure because it did not meet two of
our six inclusion criteria. First, the measure is not aligned with any
other CMS programs. Second, the measure did not meet our feasibility
criterion because the measure relies solely on a proprietary electronic
clinical data systems (ECDS) reporting method. While this measure has
been recommended for addition to the Core Set, CMS has deferred
decisions related to the measure to assess how the proprietary nature
of this information impacts the feasibility of reporting.
(3) Subregulatory Process To Update Mandatory Measure Set (Sec. Sec.
438.510(b) and 457.1240(d))
The current regulations at Sec. 438.334(b)(2) establish that we
may, after consulting with States and other interested parties and
providing public notice and opportunity to comment, periodically update
the Medicaid managed care QRS framework developed under current Sec.
438.334(b)(1). We remain dedicated to the policy currently reflected in
Sec. 438.334(b)(1) and (b)(2) that requires engagement with interested
parties for continuous improvement of the MAC QRS. In addition,
continued engagement with States is consistent with our obligations
under sections 1932(c)(1)(D) and 2103(f)(3) of the Act to consult with
States in setting standards for measuring and monitoring managed care
plan performance. However, we believe that requiring rulemaking to add
new measures that may better meet beneficiaries' and States' needs or
to remove measures whose utility has been surpassed by other measures
would be overly restrictive and would undermine our ability to adapt
the mandatory set to keep pace with changes in the quality field and
user preferences. We also believe that a robust subregulatory process
in which we interpret and apply substantive regulatory standards
governing the measures to be included in the mandatory measure set can
ensure that any changes reflect the extensive input from interested
parties that is needed. We are therefore
[[Page 28192]]
proposing to revise Sec. 438.334(b)(2), redesignated at new proposed
Sec. 438.510(b) for Medicaid, and for separate CHIP by cross-reference
through a proposed amendment at Sec. 457.1240(d), that we undergo a
subregulatory process to engage with States and other interested
parties, to obtain expert and public input and recommendations prior to
modifying the mandatory measure set. Once the mandatory measure set is
finalized through this rulemaking, we believe periodic, subregulatory
updates and maintenance to add, remove, or update measures would ensure
that the mandatory measure set continues over time to adhere to our
three proposed standards at Sec. 438.510(c). To achieve these goals,
we are proposing these modifications occur at least every other year
(biennially).
With exceptions for removing measures for specific reasons proposed
at Sec. 438.510(d) and non-substantive updates to existing measures as
proposed at Sec. 438.510I(1), we are proposing in new Sec. 438.510(b)
that we will engage in a two-step subregulatory process to obtain input
and recommendations from States and other interested parties prior to
finalizing certain types of changes to the mandatory measure set in the
future. This proposed engagement with States is similar to the public
notice and comment process currently required by Sec. 438.334(b) and
consistent with our obligations under sections 1932(c)(1)(D) and
2103(f)(3) of the Act to consult with States in setting standards for
measuring and monitoring managed care plan performance. Proposed Sec.
438.510(b) would apply to separate CHIP by cross-reference through a
proposed revision to Sec. 457.1240(d).
As the first step in the process, we propose at Sec. 438.510(b)(1)
that CMS would engage with States and interested parties (such as State
officials, measure experts, health plans, beneficiaries and beneficiary
advocates or organizations, tribal organizations, health plan
associations, health care providers, external quality review
organizations and other organizations that assist States with MAC QRS
ratings) to evaluate the current mandatory measure set and make
recommendations to add, remove, or update existing measures. The
purpose of this evaluation would be to ensure the mandatory measures
continue to meet the standards proposed in Sec. 438.510(c). We
envision that this engagement could take several forms. For example, a
workgroup could be convened to hold public meetings where the workgroup
attendees would make recommendations to CMS to add and remove measures.
Alternatively, a smaller series of meetings with interested parties
could be held, or a request for information could be published to
solicit recommendations from experts. In either case, we intend that
recommendations would be based on the standards proposed in Sec.
438.510(c) and discussed in section I.B.6.e.1. of this proposed rule.
At Sec. 438.510(b)(2) we propose that the second step in the
process would be for CMS to provide public notice and opportunity to
comment through a call letter (or similar subregulatory process using
written guidance) that includes the mandatory measures identified for
addition, removal or updating through the public engagement step.
Following the public notice and opportunity for public comments, we
propose at Sec. 438.510(f) that we will publish the modifications to
the mandatory measure set in the technical resource manual proposed at
Sec. 438.530 (this proposal is discussed in more detail in section
I.B.6.e.7. of this proposed rule).
This subregulatory process shares similarities with the QHP quality
rating system, which uses a call letter process to gather feedback on
measure updates. It also aligns with how the Core Sets are updated
annually. As part of the Core Set annual review and selection process,
a workgroup made up of Medicaid and CHIP interested parties and
measurement experts convenes annually, in a public meeting, and
develops a set of recommendations for changes to the Core Sets. These
recommendations are posted in a draft report for public comment, and
the final report that is submitted to CMS includes both the workgroup
recommendations and public comments. The annual updates to the Core
Sets are based on the workgroup recommendations and comments, and using
input from States and Federal partners, CMS decides whether to accept
them prior to the updated Core Sets being finalized. Details on this
process are available at https://www.medicaid.gov/medicaid/quality-of-care/downloads/annual-core-set-review.pdf. While we generally are
aligning the MAC QRS workgroup processes, as noted above, with the QHP
quality rating and Core Set processes as appropriate, the MAC QRS is
independent and will have its own processes.
If the proposed rule is finalized in 2024, the implementation
deadline for each State's MAC QRS per proposed Sec. 438.505(b) (which
provides for such implementation to be no later than the fourth
calendar year following publication of the final rule) would be
December 31, 2028, and the first measurement year would be 2026. Since
we are proposing to finalize our initial measure set in this
rulemaking, any updates to the initial mandatory measure list made
pursuant to the subregulatory process proposed at Sec. 438.510(b)
would be effective no earlier than the year after the implementation of
each State's MAC QRS. We believe it would be appropriate to initiate
the proposed subregulatory process for the second display year (for
example, 2029 if the rule is finalized in 2024) because the mandatory
measure list would be 5 years old by then, and at least biennially
thereafter (in line with proposed Sec. 438.510(b)(2)). However, we
seek comment on whether we should instead initiate the subregulatory
process to update the mandatory measure list for the third display year
(for example, 2030 if the rule is finalized in 2024). We also seek
comment on the types of engagement that would be important under this
proposed subregulatory process (for example, workgroups, smaller
meetings, requests for information), the types of experts that CMS
should include in the engagement, and the use of a call letter or
similar guidance to obtain public input.
(4) Adding Mandatory Measures (Sec. Sec. 438.510(b)(2), (d) and (e)
and 457.1240(d))
Our proposal at Sec. 438.510(c) states that CMS would add a
measure to the mandatory measure set when all three standards proposed
at Sec. 438.510(c)(1)-(3) are met, based on available information,
including input from the subregulatory process. Under our proposal, at
least biennially, we would use the subregulatory process proposed in
Sec. 438.510(b) to gather input that would be used to determine if a
measure meets the proposed standards to be added to the mandatory
measure set. For example, CMS could request the workgroup's assessment
of the list of measures suggested for addition (from the workgroup,
CMS, or both), using our three proposed standards: the proposed
criteria (per proposed Sec. 438.510(c)(1)), input on how best to
curate a balanced representation of measures from the suggested
measures (per proposed Sec. 438.510(c)(2)), and the benefits and
burdens of adopting the measures (per proposed Sec. 438.510(c)(3)).
Using this input, CMS could identify a subset of measures from that
list that best represents these standards. This subset of measures
would then be considered eligible to add to the mandatory measure set
and described in a call letter or similar written guidance, which would
explain how standards in
[[Page 28193]]
Sec. 438.510(c) were applied using input from prior engagement
activities and CMS's research and preliminary evaluation. Through the
call letter process, CMS would gather public comment including any
additional evidence, explanations, and perspectives to determine
whether the subset of measures meet the standards in proposed Sec.
438.510(c). The measures that meet the proposed standards based on the
totality of input and information compiled by CMS would be added to
future iterations of the mandatory measure set. To further illustrate
how we intend for the standards proposed in Sec. 438.510(c) to be
applied using the subregulatory process, we provide more specific
detail in this section of our assessment of two measures considered for
inclusion in the proposed mandatory measure set. We intend for the
subregulatory process for adding measures to follow this same approach.
In previous discussions, States and other interested parties
recommended both the Follow-Up After ED Visit for Mental Illness (FUM)
and the Follow-Up After Hospitalization for Mental Illness (FUH) as
potential measures to include in our preliminary measure set. As a
first step, we used our own research and input from our consultations
to assess the measures against the measure inclusion criteria, that we
are now proposing as our first standard, and found that both measures
meet each of our six proposed criteria (see Table 2).
Table 2--Example Inclusion Criteria Assessment
------------------------------------------------------------------------
Criteria FUM FUH
------------------------------------------------------------------------
Alignment................... Identified Identified
by 16 States as a by 19 States as a
measure collected measure collected
from managed care from managed care
plans in the `20- plans in the `20-
`21 EQR reporting `21 EQR reporting
cycle. cycle.
Reported Reported
publicly as a publicly as a
measure of plan measure of plan
performance in 2 performance in 4
States. States.
Core Set Core Set
measure. and QHP QRS
measure.
-------------------------------------------
Usefulness to Beneficiaries. The importance of timely access
to mental health services were
consistently identified in our
conversations with Medicaid
beneficiaries.
-------------------------------------------
Relevance................... Both measures address access to
services.
-------------------------------------------
Actionability............... States and States and
plans identified plans identified
various ways in various ways in
which plans can which plans can
address follow-up. address follow-up.
The 30-day measure The 30-day measure
was generally was generally
thought to be more thought to be more
actionable than 7- actionable than 7-
day due to supply day due to supply
of mental health of mental health
providers and the providers and the
need for plan need for plan
coordination in coordination in
States that carve States that carve
out behavioral out behavioral
health. health.
Used by 3
States to assess
plan performance as
part of the State's
quality strategy.
-------------------------------------------
Feasibility................. Relies on administrative data
from claims that are owned or available
to plans, but would require coordination
between plans in States that offer
behavioral through a separate managed
care program.
-------------------------------------------
Scientific Acceptability.... Generally regarded as reliable
and valid measure in our listening
sessions.
Endorsed by the National Quality
Forum.
------------------------------------------------------------------------
Second, we considered the two measures in light of our goals for
balanced representation within a concise measure set. Given our goal to
limit the initial mandatory measure set to fewer than 20 measures and
the fact that both measures focus on assessing follow-up care for
mental illness, we determined that including one of the two measures
would best maintain balanced representation within the overall measure
set and within the behavioral health performance area. We then weighed
the benefits and burdens of including each measure using our assessment
of the extent to which each measure met our inclusion criteria. As
represented in Table 2, we found that both measures had similar
benefits and burdens, but the FUH measure had more benefits as it was
more commonly collected or reported at both the State and Federal level
and more frequently used by States to assess plan performance. We
therefore chose to include the FUH measure in the proposed mandatory
set.
(5) Removing Existing Mandatory Measures (Sec. Sec. 438.510(b)(2), (d)
and (e) and 457.1240(d))
We are proposing at Sec. 438.510(d)(1) that we may remove existing
mandatory measures from the mandatory measure set if, after following
the subregulatory process proposed at Sec. 438.510(b), we determine
that the measure no longer meets the standards for the mandatory
measure set proposed at 438.510(c). We would use the same approach we
described in section I.B.6.e.2. of this proposed rule and illustrated
with our FUH/FUM example in section I.B.6.e.4. of this proposed rule to
assess whether a measure continues to meet our measure inclusion
criteria to remain in the mandatory measure set. We are also proposing
at Sec. 438.510(d)(2) through (4) to provide CMS the authority to
remove mandatory measures outside of the subregulatory process proposed
in Sec. 438.510(b) in three circumstances: when the measure steward
(other than CMS) retires or stops maintaining a measure (proposed at
Sec. 438.510(d)(2)), if CMS determines that the clinical guidelines
associated with the specifications of the measure change such that the
specifications no longer align with positive health outcomes (proposed
at Sec. 438.510(d)(3)), or if CMS determines that a measure shows low
statistical reliability under the standard identified in Sec.
422.164(e) of this chapter (proposed at Sec. 438.510(d)(4)).
These proposed criteria for removing measures outside the
subregulatory process align with the current regulations governing the
MA and Part D quality rating system.\146\ When a
[[Page 28194]]
measure steward such as NCQA or PQA retires a measure, they go through
a process that includes extensive review by experts and solicit public
comments from a variety of interested parties, including health plans,
purchasers, consumers and other interested parties. The proposal to
allow CMS to remove a measure if an external measure steward retires or
stops maintaining a mandatory measure would allow us flexibility to
ensure that measures included in the QRS mandatory measure set are
maintained by the measure steward and consistent with the measure
steward's underlying standards of clinical meaningfulness, reliability,
and appropriateness for measures. Additionally, when there is a change
in clinical guidelines such that measure specifications no longer align
with or promote positive health outcomes, we believe it would be
appropriate to remove the measure. Finally, we are proposing that CMS
would have the authority to remove measures that show low statistical
reliability (that is, how much variation between measure values that is
due to real differences in quality versus random variation). We are
using the same standard for statistical reliability as applied for the
MA and Part D quality rating system under Sec. Sec. 422.164(e) and
423.184(e). Any measures removed under these three circumstances
proposed at Sec. 438.510(d)(2) through (4) would be announced in the
annual technical resource manual, proposed at Sec. 438.530. We believe
these criteria will allow us to swiftly remove measures that are no
longer appropriate quality indicators of health plan performance. We
seek comments on whether there are additional circumstances in which we
should be able to remove a mandatory measure without engaging in the
subregulatory process proposed at Sec. 438.510(b).
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\146\ ``Medicare Program; Contract Year 2024 Policy and
Technical Changes to the Medicare Advantage Program, Medicare
Prescription Drug Benefit Program, Medicare Cost Plan Program, and
Programs of All-Inclusive Care for the Elderly'' (CMS-4201-F).
Published in the Federal Register on April 12, 2023 (88 FR 22120).
Available online at https://www.federalregister.gov/documents/2022/12/27/2022-26956/medicare-program-contract-year-2024-policy-and-technical-changes-to-the-medicare-advantage-program.
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(6) Updating Mandatory Measure Technical Specifications (Sec. Sec.
438.510 and 457.1240(d))
In addition to adding and removing measures, we are also proposing
rules at Sec. 438.510(e) for Medicaid, and for separate CHIP by cross-
reference through a proposed amendment at Sec. 457.1240(d), governing
how we would handle updates to mandatory measures in the MAC QRS that
are a result of changes made by a measure steward other than CMS to an
existing mandatory measure's technical specifications. These are
updates that measure stewards routinely make to quality measures, and
can be non-substantive (such as changes that clarify instructions to
identify services or procedures) or substantive in nature (for example,
major changes to how the measures are calculated). We are proposing
different subregulatory processes by which these non-substantive and
substantive updates to existing mandatory measures would be made.
First, in proposed paragraph Sec. 438.510(e)(1) for Medicaid, and for
separate CHIP by cross-reference through a proposed amendment at Sec.
457.1240(d), we propose that we would update the technical resource
manual to revise descriptions of the existing mandatory measures that
undergo non-substantive measure technical specification changes. In
alignment with current practices in the MA and Part D quality rating
system and the Core Sets, we are not proposing to use the subregulatory
process proposed in Sec. 438.510(b) for non-substantive changes
because we believe they reflect routine measure maintenance by measures
stewards that do not significantly affect the measure and would not
need additional review by the workgroup and CMS. We are proposing in
new paragraph Sec. 438.510(e)(1)(i)-(iv) for Medicaid, and for
separate CHIP by cross-reference through a proposed amendment at Sec.
457.1240(d), to codify examples of the types of updates that are non-
substantive under this proposal. This proposal is consistent with
current practice and regulations for the MA and Part D quality rating
system at Sec. Sec. 422.164(d)(1) and 423.184(d)(1). We identify and
describe the proposed non-substantive updates in detail below and seek
comment on whether this list is exhaustive, whether it is an adequate
list of examples of non-substantive changes, or whether we should
consider adding other examples of non-substantive changes to the list.
Examples of the types of changes we believe would be non-substantive
for purposes of proposed Sec. 438.510(e)(1) include, but are not
limited to the following:
If the change narrows the denominator or population
covered by the measure with no other changes, the change would be non-
substantive. For example, if an additional exclusion--such as excluding
nursing home residents from the denominator--is added, the change would
be considered non-substantive and would be incorporated through
announcement in the annual technical resource manual.
If the change does not meaningfully impact the numerator
or denominator of the measure, the change would be non-substantive. For
example, if additional codes are added that increase the numerator for
a measure during or before the measurement period, such a change would
not be considered substantive. This type of change has no impact on the
current clinical practices of the plan or its providers.
If revisions are made to the clinical codes without change
in the target population or the intent of the measure and the target
population, the change would be non-substantive. The clinical codes for
quality measures (such as HEDIS measures) are routinely revised as the
code sets are updated. Examples of clinical codes, include, but are not
limited to:
+ ICD-10-CM code sets, which are updated annually,
+ Current Procedural Terminology (CPT) codes, which are published
and maintained by the American Medical Association (AMA) to describe
tests, surgeries, evaluations, and any other medical procedure
performed by a healthcare provider on a patient, and
+ National Drug Code (NDC) which is updated bi-annually.
If the measure specification change provides additional
clarifications for reporting, without changing the intent of the
measure, the change would be non-substantive. Examples include:
+ Adding additional tests that would meet the numerator
requirements.
+ Clarifying documentation requirements (for example, medical
record documentation).
+ Adding additional instructions to identify services or procedures
that meet (or do not meet) the specifications of the measure.
+ Adding alternative data sources or expanding of modes of data
collection to calculate a measure.
Second, we propose at Sec. 438.510(e)(2) for Medicaid, and for
separate CHIP by cross-reference through a proposed amendment at Sec.
457.1240(d), that we may update an existing mandatory measure that has
undergone a substantive measure specification update (that is, an
update not within the scope of non-substantive updates, which are
illustrated in Sec. 438.510(e)(1)(i) through (iv), only after
completing the subregulatory process proposed in Sec. 438.510(b). We
believe that most substantive measure specification updates to existing
measures could result in new or different measures, thereby
necessitating consideration and
[[Page 28195]]
evaluation against the criteria and standards in proposed paragraph (c)
using the process in proposed Sec. 438.510(b). We seek comment on our
proposal to incorporate substantive measure specification updates to
existing mandatory measures only after consultation with States, other
interested parties, and the public, or whether we should consider a
separate process for these types of updates.
(7) Finalization and Display of Mandatory Measures and Updates
(Sec. Sec. 438.510(f) and 457.1240(d))
In new paragraph Sec. 438.510(f) for Medicaid, and for separate
CHIP by cross-reference through a proposed amendment at Sec.
457.1240(d), we propose that CMS would communicate modifications to the
mandatory measure set and the timeline States would be given to
implement modifications to the mandatory measure set in the annual
technical resource manual. We propose to use the technical resource
manual described in proposed Sec. 438.530 to communicate the final
updates. We are proposing that States would be given at least 2
calendar years from the start of the measurement year immediately
following the technical resource manual in which the mandatory measure
addition or substantive update was finalized to display the measurement
results and ratings using the new or updated measure(s). We believe
giving States at least 2 years would allow for contract and systems
updates when new measures are added or substantive updates are made to
the mandatory measure set. For example, if the technical resource
manual finalized updates in August 2026, and the next measurement year
after August started in January 2027, States would have, at a minimum,
until January 2029 before they would be required to display the ratings
for the mandatory measure updates in their MAC QRS. A State may elect
to display the ratings for a new mandatory measure sooner. As two years
from the start of the measurement year would always be in January, we
seek comment on whether there is a need for States to have the
flexibility to update their quality ratings by the end of the second
calendar year, which, based on the example above, would give States the
flexibility to update the rating between January and December of 2029.
We are proposing the same implementation timeline for substantive
updates to existing mandatory measures, since we believe these should
be treated in the same manner as new measures. We are proposing this
timeline based on discussions with States and other interested parties
about operational considerations for implementation of new and
substantively updated measures and the posting of the associated
ratings. We are not proposing a specific deadline for States to stop
display of a measure that has been removed from the mandatory measure
set because States have the option to continue to display measures
removed from the mandatory set as additional measures as described in
section I.B.6.g.5. of this proposed rule. We seek comment on this
flexibility considering the criteria under which measures can be
removed at proposed Sec. 438.510(d). We seek comment on whether our
timeframes are appropriate for updates to the mandatory measure set or
whether we should consider allowing for more or less time, and why.
In conclusion, we seek comment on the proposed subregulatory
process to add and remove measures, as described in sections I.B.6.e.3.
of this proposed rule, specifically the types of engagement (workgroup,
smaller meetings, requests for information) and the types of experts
that would be included in the engagement, and the use of a call letter
or similar guidance to obtain public input on the MAC QRS mandatory
measure set before it is substantively updated. We note that we are
proposing the subregulatory process to update the mandatory measure set
take place at least biennially. However, CMS could engage in this
process more frequently in certain circumstances, such as in the case
of rapidly evolving public health concerns. We seek comment on whether
we should consider implementing the process on an annual basis, or
another frequency, and why. We note that we are proposing to release
the technical resource manual annually regardless of whether we are
making any modifications to the mandatory measure set, to address any
non-substantive changes to measure specifications or any removals that
occur outside of the subregulatory process, as described in section
I.B.6.i. of this proposed rule.
f. MAC QRS Methodology (Sec. Sec. 438.334(d), 438.515, 457.1240(d))
Fundamental to any QRS is the methodology used to calculate the
quality ratings for States' managed care plans. Under current
regulations at Sec. 438.334(b)(1) CMS must, after consulting with
interested parties and providing public notice and opportunity to
comment, develop a methodology that States must use in the MAC QRS
adopted by the State to calculate its plans' quality ratings, unless we
approve an alternative methodology as part of an alternative MAC QRS in
accordance with proposed Sec. 438.525. During the extensive engagement
with States and other interested parties described in section I.B.6.a.
of this proposed rule, we identified two main themes to consider in the
development of a MAC QRS methodology: (1) States are concerned about
the burden associated with data collection and quality rating
calculation, and (2) beneficiaries desire transparent, representative
quality ratings. In developing the MAC QRS methodology that we are
proposing here, we sought to balance these two, often competing
preferences, while ensuring that quality ratings remained comparable
within and among States. We also considered the Interoperability and
Patient Access for Medicare Advantage Organization and Medicaid Managed
Care Plans, State Medicaid Agencies, CHIP Agencies and CHIP Managed
Care Entities, Issuers of Qualified Health Plans on the Federally-
Facilitated Exchanges, and Health Care Providers,\147\ (referred to as
``CMS Interoperability and Patient Access final rule'') published in
May 2020. That rule placed several requirements on State Medicaid FFS
programs as well as on Medicaid managed care plans for the
implementation of application programming interfaces to facilitate
sharing information between payers, enrollees, and providers. Based on
these considerations, at Sec. 438.515 we propose requirements for
collecting and using data to calculate managed care quality ratings for
mandatory measures (that is, the MAC QRS methodology which we propose
that States must use), unless we have approved an alternative QRS. The
same requirements are proposed for separate CHIP managed care plans
through a proposed cross-reference at Sec. 457.1240(d).
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\147\ https://www.govinfo.gov/content/pkg/FR-2020-05-01/pdf/2020-05050.pdf Medicare and Medicaid Programs; Patient Protection
and Affordable Care Act; Interoperability and Patient Access for
Medicare Advantage Organization and Medicaid Managed Care Plans,
State Medicaid Agencies, CHIP Agencies and CHIP Managed Care
Entities, Issuers of Qualified Health Plans on the Federally-
Facilitated Exchanges, and Health Care Providers. CMS-9115-F.
Published in the Federal Register on May 1, 2020 (85 FR 25510
through 25640).
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Under current regulations at Sec. 438.334(d), each year States
would be required to collect data from each managed care plan with
which they contract and issue an annual quality rating for each managed
care plan based on the data collected. We are proposing to replace that
policy with more specific requirements in proposed new Sec. 438.515(a)
for States to collect and validate data used by the State to calculate
and issue quality ratings for
[[Page 28196]]
each mandatory measure on an annual basis. First, we propose, at
proposed Sec. 438.515(a)(1) for Medicaid, and for separate CHIP by
cross-reference through a proposed amendment at Sec. 457.1240(d)),
that States must collect the data necessary to calculate quality
ratings for mandatory measures from their contracted managed care plans
and, as applicable and available without undue burden, the State's
Medicaid fee-for-service program and Medicare. Specifically, we propose
that data be collected from managed care plans that meet a minimum
enrollment threshold of 500 or more enrollees on July 1 of the
measurement year. This enrollment threshold is the same as the
enrollment threshold for the QHP quality rating system requirement at
section 1311(c)(4) of the Patient Protection and Affordable Care Act.
We believe that requiring States to calculate quality ratings for
plans with fewer than 500 enrollees would be overly burdensome, as
these plans may have limited resources for collecting and reporting
data, and are more likely than plans with higher enrollment to have
small denominator sizes that would make it inappropriate to issue and
display quality ratings for some measures due to privacy or validity
concerns. Further, through an analysis of 2019 Transformed Medicaid
Statistical Information System (T-MSIS) Analytic Files (which are
research-optimized files of T-MSIS data), we determined that neither
the number of managed care plans nor the percentage of beneficiaries
reported in the MAC QRS would be significantly reduced by excluding
plans with enrollment below 500. Thus, we believe the proposed
enrollment threshold maximizes inclusion of plans and enrollees, while
also minimizing the burden of data collection and reporting on smaller
plans. States would have the flexibility to include plans with fewer
than 500 enrollees at their discretion, and we would encourage States
to do so when appropriate and feasible.
At Sec. 438.515(a)(1)(ii) for Medicaid, and for separate CHIP by
cross-reference through a proposed amendment at Sec. 457.1240(d), we
propose that States would also be required to collect available data
from the State's Medicaid fee-for-service (FFS) program, Medicare
(including Medicare Advantage plans), or both if all necessary data
cannot be provided by the managed care plans for the measures and
collection of these data does not impose an undue burden on the State.
For example, if a State delivers behavioral health services through a
managed care program and all other services through its FFS program,
the State would need to collect both managed care and FFS data to
calculate quality ratings for the managed care plans participating in
its behavioral health managed care program for many of our proposed
behavioral health mandatory measures. Similarly, if a managed care plan
provides services to enrollees who are dually eligible for Medicare and
Medicaid services, it would be necessary for the State to collect data
about services provided by Medicare to such enrollees to calculate
quality ratings for some measures included on the proposed mandatory
set. While we are proposing that States must collect data from these
other sources as needed to calculate mandatory measures if the data are
available for collection without undue burden, we are not proposing
that States would calculate or assign quality ratings to Medicaid FFS
or Medicare plans.
We considered requiring States to collect data only from their
contracted managed care plans and then only when a plan is able to
provide all data necessary to calculate and issue a quality rating for
a given performance measure, which is a common practice among measure
stewards. However, we are concerned that there would be instances where
there is no single plan from which a State could collect all data
necessary to calculate one or more of the measures on our mandatory
measure list. For example, of the 18 measures on our proposed mandatory
measure set, four require data from more than one setting, including
three of our proposed behavioral health mandatory measures. These four
measures include Use of First-Line Psychosocial Care for Children and
Adolescents on Antipsychotics (APP), Initiation and Engagement of
Alcohol and Other Drug Abuse or Dependence Treatment (IET), Follow-Up
After Hospitalization for Mental Illness) (FUH), and Asthma Medication
Ratio (AMR). To calculate the three behavioral health measures, it is
necessary to collect behavioral health or substance use service data as
well as either pharmacy or physical health data. When these services
are covered by separate plans or delivery systems, such as where a
State has chosen to split Medicaid coverage of these services between
separate managed care programs or use a combination of managed care and
FFS delivery systems, these mandatory measures would be at risk of
going unreported. Similar issues are raised for dually eligible
individuals who receive coverage through Medicare and Medicaid. We note
that Medicaid is the single largest payer of mental health services in
the U.S., and behavioral health and substance use measures would be at
particular risk of going unreported, as services provided in these
settings are commonly provided through a separate managed care plan. We
believe that our proposal for States to collect and use data from
multiple sources will mitigate the risk of underreporting of mandatory
measures, particularly those measures assessing behavioral health and
substance use services.
We believe our proposal is aligned with ongoing efforts to expand
access to health plan data at both the State and Federal level. For
example, State data collection required for measures in the Child Core
Set and behavioral health measures in the Adult Core Set, which will
become mandatory effective for calendar year 2024, requires States to
report measures using data from both managed care and FFS programs as
well as Medicare data for dually eligible beneficiaries. Many of these
measures overlap with the mandatory measures proposed for the MAC QRS,
which means States will already be obligated to collect Medicaid
managed care and FFS data and to obtain Medicare data needed to
calculate certain performance measures. Thus, we believe that the
benefits of proposed Sec. 438.515(a)(1)(ii) outweigh the costs of any
increased burden on States.
Furthermore, there is an ongoing effort at the Federal and State
levels to increase data availability and interoperability, including
State access to managed care plan data. At the time of this proposed
rule, data available for collection include encounter data received
from a State's own Medicaid managed care plans under Sec. 438.242 and
data from FFS providers through claims and other reporting. Given
existing data availability, we believe that the collection of such data
would rarely result in an undue State burden. States can also obtain
Medicare Part A, B and D data free of charge through the CMS State Data
Resource Center (SDRC). Although Part C data are not available publicly
through the SDRC, States may use their contracts with MA Dual Eligible
Special Needs Plans (D-SNPs), which are required under Sec. 422.107,
to obtain Medicare data about the dually eligible individuals enrolled
in those plans. As a significant number of States already obtain Part C
data in this way, we believe such data would be available without undue
burden in many cases, particularly where a State has already opted to
obtain some Medicare Part C data in this way.
We understand that making contractual or systems changes to allow a
State to collect such data without
[[Page 28197]]
causing an undue burden, such as a substantial financial or resource
investment, may mean that a State implements these changes over time,
and that this timeline may extend past the implementation date proposed
in Sec. 438.505(a)(2). We intend the proposed standard ``without undue
burden'' to facilitate a gradual implementation of contract or system
changes to collect the necessary data. We also would be available to
provide technical assistance to help States acquire and use available
data to calculate MAC QRS quality ratings. We seek comment on the
proposed requirement that States collect available data from multiple
sources on the mandatory measures. In addition, we request comment on
the type of technical assistance that would be most helpful in
assisting States in obtaining and using data from the sources specified
in the proposed regulation.
Once the necessary data are collected to calculate quality ratings
for each mandatory measure, our proposal at Sec. 438.515(a)(2) would
require States to ensure that all collected data are validated. This
aligns with similar requirements in 45 CFR 156.1120(a)(2), which
requires QHP issuers to validate data for the QHP QRS, and 42 CFR
422.162(c)(2), which requires MA organizations to provide unbiased,
accurate and complete quality data to CMS for the MA and Part D quality
rating system. Currently, Sec. 438.320 defines validation for purposes
of subpart E of part 438 as the review of information, data, and
procedures to determine the extent to which they are accurate,
reliable, free from bias, and in accord with standards for data
collection and analysis. We are proposing the same definition for
purposes of new subpart G at Sec. 438.500. States may use the current
optional EQR activity at Sec. 438.358(c)(6) and 457.1250(a)--for which
enhanced match may be available for Medicaid EQR-related activities
performed for MCOs per Sec. 438.370(a)--to assist with the calculation
and validation of data used to generate quality ratings for the MAC
QRS. Use of this optional activity may help reduce burden on States.
We are proposing in Sec. 438.515(a)(3) that States use the
validated data to calculate performance rates for managed care plans.
Under this proposal, States would calculate, for each mandatory
measure, a measure performance rate for each managed care plan whose
contract includes a service or action being assessed by the measure, as
determined by the State. Under this proposal, the mandatory measures
would be assigned to the plan(s) based on whether the plan's contract
covers the service or action being assessed by the measure, as
identified by the State. We believe this would be straightforward for
measures assessing single services or actions, but, as we noted
previously in this section of the proposed rule, some States choose to
deliver Medicaid services through different managed care programs. In
these States, data necessary to calculate a measure performance rate
for a given measure may be collected from two managed care plans.
However, a State may determine that only one of these services or
actions for which data must be collected is being assessed by the
measure. In such a case, the State must identify, among those plans
from which the State collected data, the plans whose contract includes
the service of action identified by the States as being assessed by the
measure, and calculate and assign quality ratings accordingly.
For example, the Follow-Up After Hospitalization (FUH) measure
listed in Table 2 requires data on two services: hospitalization and
mental health services. In a State that offers behavioral and physical
health services through separate managed care programs, the State would
need hospitalization data from plans participating in the physical
health program and mental health service data from the plans
participating in the behavioral health program to calculate FUH
performance rates. Because data are collected from more than one plan,
our proposal would require States to determine which service or action
is being assessed by the measure. If a State determines that the
service or action being assessed by the FUH measures is the provision
of timely follow-up of mental health services to an enrollee following
a hospitalization for mental illness, the State would then be required
to identify all plans that are contracted to provide the follow-up
mental health services assessed by the FUH measure and assign each of
those plans a quality rating for the FUH measure.
Lastly, our current regulation at Sec. 438.334(d) requires States
to issue an annual quality rating (that is, a single rating) to each
managed care plan using the Medicaid managed care quality rating system
(emphasis added). However, based on feedback we received from
beneficiaries, we are proposing to revise that current policy and to
require States to issue to each managed care plan a quality rating for
each mandatory measure for which the managed care plan is accountable.
As proposed at Sec. 438.515(a)(4) for Medicaid, and for separate CHIP
by cross-reference through a proposed amendment at Sec. 457.1240(d),
States would be required to issue quality ratings as measure
performance rates (that is, the individual percentage rates calculated
under Sec. 438.515(a)(3)). For example, a managed care plan that
furnishes behavioral health services would likely be issued a measure
performance rate for each of the proposed behavioral health mandatory
measures, depending on the availability of data. We also considered
requiring States to calculate and display a performance rating that
reflects a national baseline for each mandatory measure, which would
align with the practice of States that currently publish managed care
quality measures using an individual, percentage rating. However, we
chose not to propose this requirement in this rulemaking. We seek
comment on our proposal to issue individual performance rates and seek
additional input on our decision not to require additional percentage
ratings to reflect a national baseline for each mandatory measure.
The proposal to require that States issue quality ratings for
individual quality measures is supported by the user testing we
conducted during our engagement with interested parties. Beneficiaries
stated varying preferences for the level of information that they would
like to have, with roughly half preferring more detailed information,
40 percent preferring big picture information, and 10 percent falling
in the middle. Many beneficiaries stated interest in quality ratings
for specific measures that related to their individual health care
needs, especially those that aligned with their understanding of
important health indicators identified by trusted health care
professionals, such as blood A1c levels for people with diabetes,
demonstrating the value of including individual measure quality
ratings.
Our user testing suggests that displaying managed care plan quality
ratings both at the individual measure and the domain level would be
most desirable to beneficiaries. This approach would allow
beneficiaries who prefer big picture information to concisely compare
plans at the domain-level, while beneficiaries who desire more detailed
information could drill down into the domains to understand a plan's
performance on the individual quality measures from which the domain
score is derived. These findings are discussed in additional detail in
section I.B.6.g. of this proposed rule. However, we did not
significantly test domain level quality ratings and believe that
additional engagement with interested parties and beneficiary testing
would be necessary before requiring States to calculate and issue
domain-level ratings. Therefore,
[[Page 28198]]
we propose at Sec. 438.515(c) for Medicaid, and for separate CHIP by
cross-reference through a proposed amendment at Sec. 457.1240(d), that
CMS will engage with States, beneficiaries, and other interested
parties before proposing to implement domain-level quality ratings for
managed care plans. Examples of potential care domains include
behavioral health, chronic conditions, infant and children, and
preventive care.
We believe that including domain-level quality ratings in the MAC
QRS, in addition to measure-level quality ratings, would align best
with the informational preferences expressed by beneficiaries who
participated in testing of a MAC QRS prototype. We intend to propose
the care domains, methodology, and website display requirements in
future rulemaking. In calculating domain-level quality ratings, we are
considering requiring States to calculate and assign quality ratings
for a managed care plan only in those domains that are relevant to the
managed care plan. For instance, while most care domains are likely to
be relevant to an MCO, a care domain that focuses on infants and
children is unlikely to be relevant to a plan that provides long term
services and supports to dually eligible individuals. We seek feedback
on our proposal to include individual percent scores, intended approach
to domain-level ratings, and potential MAC QRS care domains.
To ensure that services provided to all Medicaid beneficiaries are
reflected in each managed care plan's quality ratings, we propose at
Sec. 438.515(b)(1) that States must ensure that the quality ratings
issued under proposed Sec. 438.515(a)(4) include data for all
beneficiaries who receive coverage from the managed care plan for a
service or action for which data are required to calculate the quality
rating. This includes beneficiaries who are dually eligible for
Medicare and Medicaid and receive services through the Medicaid managed
care plan, subject to the availability of data about the services
received by dually eligible individuals. While we recognize that
including dually eligible beneficiaries in quality ratings may require
additional effort to obtain and analyze Medicare utilization data,
especially where dually eligible beneficiaries are not in programs that
integrate Medicare and Medicaid, we believe it is important to ensure
that these beneficiaries can assess the quality of care furnished by
available Medicaid plans for beneficiaries who also are enrolled in
Medicare. Furthermore, including dually eligible individuals in MAC QRS
quality ratings would align with the Adult and Child Core Sets, as some
measures require both Medicaid and Medicare data (see Core Set NPRM, 87
FR at 51317). Under proposed Sec. 438.515(b)(1), only dually eligible
individuals who receive full Medicaid benefits would be included in the
MAC QRS, because individuals whose Medicaid eligibility is limited to
assistance with Medicare premiums and/or cost sharing receive covered
services exclusively through Medicare. We intend to provide additional
guidance on which beneficiaries must be included in the quality ratings
for each MAC QRS mandatory measure in the technical resource manual
alongside technical specifications from the mandatory measure's measure
steward. For separate CHIP, Sec. 457.310(b)(2) does not allow for
concurrent coverage with other health insurance, so our proposed
amendment to Sec. 457.1240(d) excludes dually eligible individuals
from the scope of the required CHIP managed care quality rating.
In Sec. 438.515(b)(2) for Medicaid, and for separate CHIP by
cross-reference through a proposed amendment at Sec. 457.1240(d), we
propose that States would be required to calculate quality ratings at
the plan level by program. While some States have one managed care
program through which they offer all Medicaid services, most States
cover Medicaid services through multiple programs that are defined by
the population served by the program and the set of benefits covered by
the program. For example, a State may have one program that covers
behavioral health services while a second program covers physical
health services. Other States may choose to provide similar services
through different managed care programs that serve different
populations. In these States, different programs cover different
services to meet the needs of different subpopulations of Medicaid
beneficiaries, such as pregnant individuals, children in foster care,
or those with disabilities, chronic conditions, or HIV/AIDS. In States
with multiple managed care programs, managed care plans may choose
which programs they will participate in by contracting with the State.
Generally, beneficiaries would then select from the managed care plans
participating in each program for which the beneficiary is determined
eligible, subject to requirements on access to multiple managed care
plans in Sec. 438.52.
Under our proposals, States that offer multiple managed care
programs would calculate plan level ratings for each managed care plan
participating in a single managed care program using only the service
data described in Sec. 438.515(b)(1) of beneficiaries enrolled in that
managed care plan under that managed care program. A managed care plan
that participates in multiple managed care programs would receive a
distinct rating for each of these programs. These ratings would be
produced using data only from those beneficiaries enrolled in the
managed care plan under the specific managed care program. That is,
ratings would be calculated at the plan level but with the plan
dividing up its enrolled population based on the specific managed care
program(s) that the State has contracted with the plan for coverage. As
eligible beneficiaries select from available managed care plans within
a program, we believe that plan level quality ratings for each program
in which the plan participates will best align with what beneficiaries
may expect to receive from each managed care plan participating in that
program. This approach is distinguishable from single plan level
ratings for all of the programs in which the plan participates, which
would be calculated using all data from the plan regardless of the
managed care program. We believe such ratings would not provide useful
information to potential enrollees because such plan level ratings
would reflect the quality of services provided to all beneficiaries
covered by the plan, regardless of the program through which the
beneficiary receives services from the plan, and may not reflect the
performance that a beneficiary could expect based on the beneficiary's
enrollment options. The proposed plan level ratings for each managed
care program would produce quality ratings that are most representative
of the care beneficiaries can expect to experience because each rating
would be calculated only from data for beneficiaries enrolled in the
same managed care plan under the same program. If a measure cannot be
reported for a plan due to low denominator sizes, the plan would be
issued an appropriate ``missing data'' message for that measure as the
quality rating. We seek comment on how this proposed policy would
interact with our proposed minimum enrollment threshold, such as an
analysis that assesses the extent to which a State's smaller plans may
report missing data messages.
We considered the level at which ratings are assigned in the MA and
Part D and QHP quality ratings systems as part of developing our
proposal for the MAC QRS. In the MA and Part D quality rating system,
quality ratings for most measures are assigned at the contract
[[Page 28199]]
level, which consolidates data from all plan benefit packages offered
under the contract to calculate a quality rating. Under a contract-
level reporting unit, quality ratings would be calculated based on data
from all enrollees served under a given contract between a State and a
managed care plan. However, we do not believe that contract-level
ratings would be as useful to Medicaid beneficiaries and would make it
difficult for States to assess the quality of care provided to
beneficiaries in separate programs that are often designed to improve
the quality of care for a particular subpopulation of beneficiaries
with unique care considerations. In the QHP quality rating system,
quality ratings are assigned at the product level (for example,
Exclusive Provider Organization Plan (EPO), Health Maintenance
Organization (HMO), Point of Service (POS), and Preferred Provider
Organization (PPO)). These products typically provide coverage of a
similar set of comprehensive health care services, but vary in terms of
how enrollees are able to access these services and at what cost. If an
issuer of health care offered multiple products, each separate product
would receive its own ratings. In Medicaid, product level ratings could
correlate with ratings assigned at the PIHP, PAHP, or MCO level.
Under our proposal at Sec. 438.515(b)(2), managed care plans that
participate in multiple managed care programs would receive separate
quality ratings under each program. These separate quality ratings
would be calculated from data for only those beneficiaries enrolled in
the managed care plan under a given program. We believe that this
approach best balances the need for representative ratings with the
level of effort States must employ to calculate quality ratings for the
MAC QRS, while also accommodating the current way that States structure
their overall Medicaid and CHIP program and the need for comparable
quality ratings both within and among States. While our proposed
reporting unit would require the calculation of more quality ratings
than those used by the MA and Part D or QHP quality rating systems, we
believe that this additional work will also help States monitor the
quality of the managed care programs that they have developed to ensure
provision of high-quality, cost-efficient care to their beneficiaries.
We seek comment on our proposal to use a program-level reporting unit
for the MAC QRS as well as other recommendations for reporting units
that would result in quality ratings that are both representative and
less burdensome on States.
Finally, it is important to note that States could receive an
enhanced match for assistance with quality ratings of MCOs performed by
an EQRO, including the calculation and validation of MCO data, under
the external quality review optional activity at Sec. 438.358(c)(6),
in accordance with Sec. 438.370 and section 1903(a)(3)(C)(ii) of the
Act.
g. MAC QRS Website Display (Sec. Sec. 438.334(e), 438.520,
457.1240(d))
Current regulations at Sec. 438.334(e), which would be
redesignated at Sec. 438.520(a) of this proposed rule, require States
to prominently display the quality rating issued for each MCO, PIHP, or
PAHP on the website required under Sec. 438.10(c)(3) in a manner that
complies with the standards in Sec. 438.10(d). Our policies proposed
at Sec. 438.520 would establish new requirements for the website
display, which were informed by extensive consultation with Medicaid
beneficiaries and their caregivers and iterative testing of a MAC QRS
website prototype. The consultation and testing revealed that the
presentation of quality ratings greatly influences the usability and
utility of the MAC QRS as a tool to assist beneficiaries in selecting a
plan. Providing information to beneficiaries in a useable way is
necessary for compliance with section 1932(a)(5) of the Act regarding
provision of information, including comparative information on plan
quality, to beneficiaries when a State mandates enrollment in an MCO.
The same standards apply under section 2103(f)(3) of the Act to CHIP.
To promote the efficient and economical operation of the Medicaid State
Plan and CHIP, we apply the same requirements for all managed care
programs through our regulations. Our proposed requirements for
Medicaid managed care programs in Sec. 438.520 would also be
applicable to separate CHIP under this proposal, through a cross-
reference in the CHIP regulation at Sec. 457.1240(d).
In our initial round of testing, participants struggled to
understand how to use the MAC QRS prototype, and often dismissed or
skipped over the quality ratings, noting that they did not understand
the ratings or how they translated to member care. Subsequent revisions
of our MAC QRS prototype focused on identifying how best to present
quality ratings to prospective users in a way that supported
beneficiaries' ability to understand and incorporate quality ratings
and use them to inform their selection of a health plan. Based on our
testing, it was clear that to truly empower beneficiaries as informed
health care consumers, quality ratings are best presented as one part
of a comprehensive website that efficiently guides the user through the
considerations for identifying a quality health plan. We also learned
that to be more useful, the website should address factors commonly
considered by individuals in selecting a health plan, which include
information not traditionally factored into health plan quality
ratings, such as what providers are in the network and drug coverage.
Using this feedback, we designed, tested, and refined the MAC QRS
display components proposed in this rulemaking to align with the stated
preferences of our user-testing participants.
The display components identified as most critical are included in
proposed Sec. 438.520; these components fall into three categories:
(1) information to help navigate and understand the content of the MAC
QRS website; (2) information to allow users to identify available
managed care plans and features to tailor display information; and (3)
features that allow beneficiaries to compare managed care plans on
standardized information, including plan performance, cost and coverage
of services and pharmaceuticals, and provider network. Based on the
feedback we received during prototype testing, we believe that these
components are critically important to ensure quality rating
information can be readily understood by beneficiaries and used in
decision-making. We are therefore proposing at Sec. 438.520 that
States display a MAC QRS website that includes: (1) clear information
that is understandable and usable for navigating a MAC QRS website; (2)
interactive features that allows users to tailor specific information,
such as formulary, provider directory, and quality ratings based on
their entered data; (3) standardized information so that users can
compare managed care programs and plans, based on our identified
information; (4) information that promotes beneficiary understanding of
and trust in the displayed quality ratings, such as data collection
timeframes and validation confirmation; and (5) access to Medicaid and
CHIP enrollment and eligibility information, either directly on the
website or through external resources.
Importantly, we understand from our engagement with States and
interested parties that some display requirements we believe align with
the goals discussed in section I.B.6.a. of this proposed rule may
require more
[[Page 28200]]
technology-intensive implementation, such as the interactive features
that allow users to tailor displayed information. We are therefore
proposing to implement the proposed website display requirements in two
phases. The first phase would be implemented by the end of the fourth
year following the release of the final rule, as proposed at Sec.
438.505(a)(2). In this phase, States would develop the MAC QRS website,
display quality ratings, and would ensure that users can access
information on plan providers, drug coverage, and view quality ratings
by sex, race, ethnicity and dual eligibility status from the MAC QRS
website. For instance, in lieu of an interactive search tool, the State
may simply hyperlink to each managed care plan's existing provider
directory and formulary to meet our proposed requirements. This first
phase would accomplish the goal of having a one-stop-shop for
beneficiaries to access the information we believe is key to their
decision-making, but would not require States to develop the
interactive tools identified in our research as more beneficial and
usable by prospective users. In the second phase, States would be
required to modify the website to provide a more interactive user
experience with more information readily available to users on the MAC
QRS website. This would entail including or moving some of the
information required in other parts of 42 CFR part 438 to the MAC QRS
website. For example, users could tailor the display of information to
their needs and search for plans that cover their providers and
medications without leaving the MAC QRS website. We discuss our
proposal for phasing-in more interactive features of the website
display in more detail later in this section. We seek comment on which
requirements should be phased in as well as how much time would be
needed.
Given the visual nature of the website display, we are providing
two sample MAC QRS prototypes; a simple website (Prototype A) that
represents the information we are considering to require by the
proposed implementation date in Sec. 438.505(a)(2) and another MAC QRS
prototype (Prototype B) that represents an interactive website that
includes both the display features from the first implementation phase
and the more technology-intensive features we are considering phasing
in. These prototypes can be found at https://www.medicaid.gov/medicaid/quality-of-care/medicaid-managed-care-quality/quality-rating-system/ and are meant to show our overall vision for the progression
of the website display. In addition to the two prototypes, we intend to
release a MAC QRS design guide following the final rule, which will
provide a comprehensive overview of the results of our user testing
that States may reference in the design of their MAC QRS website
display. These materials would also provide CMS's interpretation of the
requirements of the final rule as well as guidance on potential best
practices in complying with the rule. We intend the design guide to
include several components, including but not limited to: desirable
features and content that States can implement at their discretion,
plain language descriptions of mandatory measures, and display
templates that States would have the option to use in the design of
their MAC QRS. In the following paragraphs we discuss the proposed
website display requirements and the feedback that led to their
inclusion in the proposed website display.
(1) Navigational and Orienting Information (Sec. Sec. 438.334(e),
438.520(a)(1) and (5), 457.1240(d))
Throughout our engagement, beneficiaries consistently stated the
expectation that State Medicaid website and online plan selection
processes would be difficult to navigate, and many users shared that
they had previously felt confused and overwhelmed during the process of
selecting a managed care plan. When reviewing the initial MAC QRS
prototype, some beneficiaries reported struggling to understand the
purpose of the prototype and how and when the information could be
useful. In light of this feedback, we tested a number of features to
support users in understanding and navigating potential websites and
found that beneficiaries responded positively to live assistance
services (such as chat and telephone), and pop-ups and other mechanisms
of displaying information to explain content as participants navigated
the prototype.
We found that providing upfront clear information about what the
MAC QRS is (a State-run, unbiased source of information on managed care
plans and their performance) and is not (a sales funnel for a
particular managed care plan) and what it can do (help compare
available managed care plans and their quality and performance) and
what it cannot do (determine eligibility for Medicaid and CHIP or
enroll beneficiaries in a health plan) allowed participants to quickly
determine the purpose of the MAC QRS and whether the information
available would be a useful tool for them when selecting a managed care
plan. We also found that some beneficiaries initially needed additional
background on relevant programs such as Medicaid, CHIP, and Medicare to
understand if they were eligible for, or enrolled in, a plan or program
with ratings or information available through the MAC QRS. Once the
purpose of the MAC QRS was established, beneficiaries positively
responded to features that clearly conveyed how to use the information
available in the MAC QRS to select a managed care plan in a simple,
easy to understand manner, such as providing the steps to identifying,
comparing, and selecting a managed care plan. In our testing prototype,
users were wary about entering personal information to help identify
and tailor the display of available managed care plans, such as zip
code, age, sex, and health conditions--information that can be helpful
in navigating a website designed to help individuals select a plan.
However, when a clear explanation of how their information would be
used, users became more comfortable providing personal information.
Based on these findings from user testing, we are proposing certain
navigational requirements for the MAC QRS website display requirements
in proposed Sec. 438.520(a)(1). Specifically, we propose in Sec.
438.520(a)(1)(i) that States must provide users with information
necessary to understand and navigate the MAC QRS display, including a
requirement to provide users with information on the MAC QRS purpose,
relevant information on dual eligibility and enrollment through
Medicare, Medicaid, and CHIP, and an overview of how the MAC QRS
website can be used to select a managed care plan. We propose in Sec.
438.520(a)(1)(ii) that States must provide information on how to access
the beneficiary support system required under existing Sec. 438.71 to
answer questions related to the MAC QRS (proposed at Sec.
438.505(a)(3) and described in section I.B.6.d. of this proposed rule).
Since beneficiary support systems are not required for separate CHIP,
our proposed amendment to Sec. 457.1240(d) excludes references to this
requirement. We seek comment on whether beneficiary supports similar to
those proposed for Medicaid should be required for States for separate
CHIP in connection with the MAC QRS information or on a broader basis
through future rulemaking. Under proposed Sec. 438.520(a)(1)(iii) for
Medicaid, and for separate CHIP by cross-reference through a proposed
amendment at Sec. 457.1240(d), States would be required
[[Page 28201]]
to inform users of how any information they provide would be used.
Finally, under proposed Sec. 438.520(a)(5), States would be required
to provide users with information or hyperlinks that direct users to
resources on how and where to apply for Medicaid and enroll in a
Medicaid or CHIP plan. This requirement ensures that users can easily
navigate to the next steps in the plan selection process after
reviewing the MAC QRS website.
We believe that States can implement these features by relying on
existing public information or expanding current requirements. For
instance, States are required to have the beneficiary support system at
Sec. 438.71 in place and can train existing staff on the MAC QRS.
Through an environmental scan of State Medicaid websites, we found that
all States currently have information describing their Medicaid and
CHIP programs as well as programs available to those dually eligible
for Medicare and Medicaid. In both phases of the website display
implementation, States may use these existing resources to comply with
the requirements of proposed Sec. 438.520(a)(1)(i) and (ii) either by
hyperlinking to these resources from the MAC QRS website or
incorporating existing information into the MAC QRS website display.
Finally, as part of the MAC QRS design guide, we intend to provide
plain language descriptions to illustrate what we would interpret the
final rule to require; States may use such examples on their websites
to provide an overview of how to use the MAC QRS to select a quality
managed care plan.
(2) Tailoring of MAC QRS Display Content (Sec. Sec. 438.334(e),
438.520(a)(2) and (a)(6), and 457.1240(d))
We also found that testing participants responded positively to
features that allowed them to reduce the number of plans displayed to
only those that met specific criteria, such as geographic location and
eligibility requirements (for example, beneficiary age), so long as
their privacy concerns were addressed by providing information on how
and why such data would be used. Beneficiaries felt most comfortable
providing their age and geographic location to identify health plans
and we believe that these data points are likely sufficient to reduce
the number of plans available to beneficiaries for comparison while
also minimizing burden on States. Furthermore, dually eligible
participants responded positively to the ability to easily identify
those plans for which they were eligible. Therefore, we are proposing
at Sec. 438.520(a)(2)(i) for Medicaid, and for separate CHIP by cross-
reference through a proposed amendment at Sec. 457.1240(d), that each
State's website must allow users to view available plans for which the
user may be eligible based on users' age, geographic location, and dual
eligibility status, as well as other demographic data identified by us
in display guidance. Under the proposed rule, States would retain the
flexibility to allow users to use additional information or eligibility
criteria to further narrow down available managed care plans, such as
searching by health condition like pregnancy or diabetes. In both
phases of the website display implementation, States may meet this
requirement by linking to a PDF that clearly indicates plans available
to a beneficiary based on the identified factors (see Prototype A at
https://www.medicaid.gov/medicaid/quality-of-care/medicaid-managed-care-quality/quality-rating-system/). However, States may
instead choose to implement an interactive display that allows the
beneficiaries to input information upfront, and then tailors which
managed care plans' information is displayed based on this information
(see Prototype B at https://www.medicaid.gov/medicaid/quality-of-care/medicaid-managed-care-quality/quality-rating-system/). In our
environmental scan of State Medicaid websites, we identified many
States that provide such a feature to help beneficiaries identify plans
available to them. We believe this requirement supports the MAC QRS
website being a one-stop-shop where beneficiaries can select a plan
based on their eligibility information. We have made the judgment that
requiring the development and use of the MAC QRS website in this manner
is necessary for the proper and efficient operation of State Medicaid
plans, and accordingly are proposing this requirement under our
authority in section 1902(a)(4) of the Act, because this would support
the beneficiary enrollment (and disenrollment) protections established
in section 1932(a)(4)(A) of the Act . Based on our testing, the
additional context is necessary and appropriate for beneficiaries to
effectively use the information on plan quality ratings when choosing a
managed care plan. Further, providing this flexibility for
beneficiaries to choose how certain comparative information is
presented is consistent with the requirement in section 1932(a)(5)(C)
of the Act (which we have extended to information about PIHPs and PAHPs
as well as MCOs using our authority in section 1902(a)(4) of the Act)
for States to provide comparative information to beneficiaries about
Medicaid managed care plans.
Participants in our user testing also prioritized confirming
whether their current provider or prescriptions would be covered under
a plan prior to navigating to other details about the plan. We
therefore are proposing at Sec. 438.520(a)(2)(ii) and (iii) for
Medicaid, and for separate CHIP by cross-reference through a proposed
amendment at Sec. 457.1240(d), to require States to display provider
directory and drug coverage information for each managed care plan in
phase one of the website display requirements. This information is
already required to be available from managed care plans under existing
Sec. 438.10(h)(1) and (2) and Sec. 438.10(i), which set forth the
general requirements for provider directory and formulary information
that plans must make available to beneficiaries. In the first phase,
States could satisfy the proposed requirements by providing hyperlinks
to existing plan formularies and provider directories required under
Sec. 438.10(h) and (i) (See Prototype A); this capability would be
required by the general implementation date proposed under Sec.
438.505(a)(2).
As previously mentioned, user-testing participants preferred an
integrated search feature that allowed them to identify available plans
that offered coverage of specific prescription drugs and providers,
rather than being directed via hyperlink to each managed care plan's
website, which would require them to conduct multiple searches to
identify the plans that cover their prescriptions and providers. When
consulted, States generally were supportive of the display requirements
we are proposing in Sec. 438.520(a)(2), but noted that a searchable
formulary or directory would be difficult to design and implement by
the implementation date proposed in Sec. 438.505(a)(2). Under Sec.
431.60(a) of the May 2020 CMS Interoperability and Patient Access final
rule,\148\ States must implement an application programming interface
(API) that permits third-party retrieval of certain data specified by
CMS, including information about covered outpatient drugs and preferred
drug list information (Sec. 431.60(b)(4)) and
[[Page 28202]]
provider directory information (Sec. 431.70(b)). These requirements
are applied in Medicaid managed care to MCOs, PIHP, and PAHPs under
Sec. 438.242(b)(5) and (6). We therefore believe that burden on
managed care plans and States to provide the interactive search tools
proposed in Sec. 438.520(a)(2) would be minimized given that the data
necessary to offer such tools is the same data that plans must make
available through an API as specified in Sec. 438.242(b)(5) and (6)
and States could compile and leverage this existing data to offer the
search functionality we are proposing. However, we agree that States
will need additional time to implement dynamic, interactive website
display features. Therefore, we are proposing, at Sec.
438.520(a)(6)(i) and (ii) for Medicaid, and for separate CHIP by cross-
reference through a proposed amendment at Sec. 457.1240(d), that
States would be given at least two additional years after a State's
initial implementation of their MAC QRS (that is, two additional years
after the date proposed at Sec. 438.505(a)(2) for initial
implementation) to display provider directory and drug coverage
information for each managed care plan through an integrated,
interactive search feature that allows users to identify plans that
cover certain providers and prescriptions (see Prototype B). We seek
comment on this phased-in approach and a reasonable timeline for the
second phase. In addition, we seek comment on the display requirements
and technical assistance needs.
---------------------------------------------------------------------------
\148\ Medicare and Medicaid Programs; Patient Protection and
Affordable Care Act; Interoperability and Patient Access for
Medicare Advantage Organization and Medicaid Managed Care Plans,
State Medicaid Agencies, CHIP Agencies and CHIP Managed Care
Entities, Issuers of Qualified Health Plans on the Federally-
Facilitated Exchanges, and Health Care Providers. CMS-9115-F. (85 FR
25510). Published in the Federal Register on May 1, 2020. (available
online at https://www.govinfo.gov/content/pkg/FR-2020-05-01/pdf/2020-05050.pdf).
---------------------------------------------------------------------------
In Sec. 438.520(a)(6)(iii) and (iv), we propose a second phase of
implementation for the stratification of quality ratings, in which
States would implement an interactive display that allows beneficiaries
to view and filter quality ratings for specific mandatory measures
identified by CMS by the factors which would already be required in
phase one under proposed Sec. 438.520(a)(2)(v) plus additional factors
identified by CMS including, but not limited to, age, rural/urban
status, disability, and language spoken by the enrollees who have
received services (see Prototype B). This proposal would address
feedback we received in testing the MAC QRS prototype websites with
beneficiaries. We tested dynamic filters that allowed participants to
view quality ratings representing services provided only to plan
beneficiaries that aligned with participant-selected factors such as
race, sex, and age. This feature increased participant positivity and
trust in the quality ratings displayed, especially among those who
raised concerns about the uniformity of experience among beneficiaries.
Similar to our proposal to phase-in interactive plan provider directory
and formulary tools, we are proposing to phase in the interactive
display of quality ratings stratified by various demographic factors.
In Sec. 438.520(a)(2)(v) for Medicaid, and for separate CHIP by cross-
reference through a proposed amendment at Sec. 457.1240(d), we
therefore are proposing a first phase of implementation for this
information that would require States to display quality ratings for
mandatory measures stratified by factors including dual eligibility
status, race and ethnicity, and sex. To reduce burden on States, we
would permit States to report, if finalized, the same measurement and
stratification methodologies and classifications as those proposed in
the Mandatory Medicaid and CHIP Core Set Reporting proposed rule and
the Access proposed rule. Measuring and making available performance
reports on a stratified basis will assist in identifying health
disparities. Driving improvements in quality is a cornerstone of the
CMS approach to advancing health equity and also align with the CMS
Strategic Priorities. In the first phase of implementation, a State's
website would need to provide access to quality ratings that reflect
the quality of care furnished to all of a plan's enrollees, as well as
quality ratings that reflect the quality of care furnished to these
subpopulations of a plan's enrollees (see Prototype A). This
requirement is consistent with current efforts among measure stewards
and other Federal reporting programs, such as the Child and Adult Core
Sets, to stratify data to ensure that disparities in health outcomes
are identified and addressed, not hidden (See Core Set proposed rule,
87 FR 51313). We are selecting these as our initial stratification
factors as we believe this information is most likely to be collected
as compared to our other proposed stratification factors. Furthermore,
many testing participants shared their concern that health outcomes and
customer experience may vary when stratified by race, ethnicity, or
sex. We also believe that those who are dually eligible to receive
Medicare and full Medicaid benefits would find it particularly useful
to see quality ratings that focus specifically on the experience of
such dually eligible beneficiaries. We believe that such ratings would
allow beneficiaries who are dually eligible for Medicare and Medicaid
to best identify a high-quality health plan, given the unique access
considerations among this population. States would be required to
display this information by the general MAC QRS implementation date
proposed under Sec. 438.505(a)(2). We seek comment on the feasibility
of the proposed factors for stratifying quality ratings by the initial
implementation date, and also whether certain mandatory measures may be
more feasible to stratify by these factors than others. We are
proposing that this interactive tool would be available no earlier than
two years after the general MAC QRS implementation date. We request
comment on this proposal including the timeline for implementation,
technical assistance that may be necessary for States to implement the
proposed feature, and the proposed factors by which such quality
ratings would be stratified.
(3) Plan Comparison Information (Sec. Sec. 438.334(e), 438.520(a)(3),
and 457.1240(d))
Our prototype testing showed us participants were often frustrated
and confused by the need to navigate multiple websites to obtain health
plan information, such as out of pocket expenses, plan coverage of
benefits, providers, and pharmaceuticals; and health plan metrics such
as average time spent waiting for care, weekend and evening hours, and
appointment wait times. When compiled into a standardized display along
with quality ratings in our website prototype, participants responded
positively and found the ability to compare plans on out-of-pocket
expenses and covered benefits to be particularly useful. After
identifying available plans that aligned with their needs and
preferences on these two variables, some participants reflected that
they would use quality ratings as an additional way to narrow down and
filter their options. When presented alongside quality ratings, this
information allowed beneficiaries to better compare plans. Based on
this testing, we are proposing in Sec. 438.520(a)(3) for Medicaid, and
for separate CHIP by cross-reference through a proposed amendment at
Sec. 457.1240(d), to require States to display, for each managed care
plan, standardized information identified by CMS that allows users to
compare available managed care plans and programs, including the name,
website, and customer service telephone hot line of each managed care
plan; premium and cost sharing information; a summary of covered
benefits; certain metrics of managed care plan access and performance;
and whether the managed care plan offers an integrated Medicare-
Medicaid plan. Under proposed Sec. 438.520(a)(3)(iii) and (iv), States
[[Page 28203]]
would be required to identify comparative information about plans,
specifically differences in premiums, cost-sharing, and benefits among
managed care plans, to help users quickly identify where managed care
plans do and do not differ. We believe that this information should be
readily available to States and providing comparative information of
this type is consistent with the information disclosure requirements in
section 1932(a)(5) of the Act. These requirements are illustrated in
Prototype A and B.
Under proposed Sec. 438.520(a)(3)(v), States would also be
required to provide on the QRS website certain metrics of managed care
plan performance that States must make available to the public under
Part 438, subparts B and D regulations, including certain data most
recently reported to CMS on each managed care program under Sec.
438.66(e) (Medicaid only) and the results of secret shopper survey
proposed at Sec. 438.68(f) in this proposed rule. Proposed paragraph
(a)(3)(v) authorizes CMS to specify the metrics that are required to be
displayed this way. States already report information related to
grievances, appeals, availability and accessibility of covered services
under Sec. 438.66(e) and we believe that displaying some of this
information would be responsive to input we received from our testing
participants and improve transparency for beneficiaries without
imposing significant burden on States since the information is already
reported to us. States could choose to integrate these metrics into the
display of MAC QRS measures on the MAC QRS website or, as illustrated
in Prototypes A and B, may choose to hyperlink to an existing page with
the identified information from the MAC QRS web page. These proposed
requirements also support our goal for the MAC QRS to be a one-stop-
shop where beneficiaries can access a wide variety of information on
plan quality and performance in a user-friendly format to help inform
their decision making. We seek comment on the inclusion of these
metrics, and whether we should consider phasing in certain metrics
first before others.
Lastly, at Sec. 438.530(a)(3)(vi), we are proposing to require
States to indicate when a managed care plan offers an integrated
Medicare-Medicaid plan or a highly or fully integrated Medicare
Advantage D-SNP and to provide a link to the integrated plan's rating
under the MA and Part D quality rating system. The definitions of fully
integrated dual eligible special needs plan and highly integrated dual
eligible special needs plan are at Sec. 422.2. We believe this is the
simplest and most efficient way to help dually eligible users
understand how to use the two quality ratings together. Both Prototype
A and B illustrate this requirement through a hyperlink to the
integrated plan's MA and Part D quality rating. We seek comment on
these requirements, including on our proposal to require States to
provide standardized information that users may rely on to compare
managed care plans and request feedback on the feasibility of providing
this information by the date initial implementation date.
(4) Information on Quality Ratings (Sec. Sec. 438.334(e),
438.520(a)(4) and (c), and 457.1240(d))
Our user testing found that participants were initially skeptical
of data provided in the MAC QRS, stating confusion regarding the source
of the data used and mistrust in the ratings generated because they
were uncertain how they were derived. Additionally, some participants
stated that they did not trust information from the health plans. In an
effort to improve user trust through data transparency, we tested
providing clear and comprehensive information on displayed quality
ratings and identified three types of information that together
resulted in increased participant trust of the quality ratings. These
include descriptions of the quality ratings in plain language, how
recent the data displayed are, and how the data were confirmed to be
accurate. Based on this user feedback, in Sec. 438.520(a)(4)(i) for
Medicaid, and for separate CHIP by cross-reference through a proposed
amendment at Sec. 457.1240(d), we propose that States would provide
plain language descriptions of the importance and impact of each
quality measure. We found that a simple explanation of what a quality
measure is assessing, as well as how the measure relates to a
beneficiary's health and well-being, were most helpful to users in
understanding displayed quality ratings. A simple explanation would
satisfy the proposed requirement. Both Prototype A and B include
example explanations for our proposed mandatory measures, and we intend
to include a sample explanation of the quality ratings for each final
mandatory measure in the design guide discussed in section I.B.6.g. of
this proposed rule, which States may choose to use.
Users responded positively to information that showed when data
were collected and whether data were validated. They appreciated
knowing that an external, neutral organization calculated the measures,
noting that they would not trust the measures if they were calculated
solely by the managed care plan. In Sec. 438.520(a)(4)(ii) for
Medicaid, and for separate CHIP by cross-reference through a proposed
amendment at Sec. 457.1240(d), we propose that States be required to
indicate the measurement period during which data were produced to
calculate the displayed quality ratings. In Sec. 438.520(a)(4)(iii)
for Medicaid, and for separate CHIP by cross-reference through a
proposed amendment at Sec. 457.1240(d), we propose that States must
provide on the MAC QRS website when, how, and by whom quality ratings
have been validated. This information would be provided in plain
language and convey the role of parties (other than the rated plans) in
validating data used to calculate the quality ratings, which will
promote transparency and trustworthiness in the data. We note that
States may use the External Quality Review optional activity described
at Sec. 438.358(c)(6) for EQRO assistance with quality ratings and
link to the validated data included in the EQR technical reports. We
seek comment on the display requirement proposed in Sec. 438.520(a)(4)
and request feedback on the feasibility of implementing these
requirements by the initial implementation date proposed atSec.
438.505(a)(2).
Finally, we believe that user preferences for how information
should be displayed may change over time as the available data and the
technology that enables website display of available data evolves. To
ensure that the MAC QRS website continues to be a useful tool, we
intend to periodically engage in additional consultations with MAC QRS
users as part of a continuous improvement approach. We are proposing in
Sec. 438.520(c) for Medicaid, and for separate CHIP by cross-reference
through a proposed amendment at Sec. 457.1240(d), that CMS
periodically consult with interested parties, including MAC QRS users
such as Medicaid and CHIP beneficiaries and their caregivers, to
maintain and update the website display requirements for the
information required in proposed Sec. 438.520(a). These consultations
may result in proposed changes through rulemaking that add to or refine
existing requirements or remove existing requirements that
beneficiaries no longer find useful.
(5) Display of additional Measures Not on the Mandatory Measure Set
(Sec. Sec. 438.334(e), 438.520(b), and 457.1240(d))
Under our proposal at Sec. 438.510(a), States would have the
option to display
[[Page 28204]]
additional measures that are not included in the mandatory measure set
if the two requirements set forth in proposed Sec. 438.520(b)(1) and
(2) are met. The same standards would apply to separate CHIP as
proposed in Sec. 457.1240(d) by cross-referencing part 438, subpart G.
First, we are proposing, in Sec. 438.520(b)(1) to require States
to obtain input from prospective MAC QRS users, including
beneficiaries, their caregivers, and, if the State enrolls American
Indians/Alaska Natives in managed care, consult with Tribes and Tribal
Organizations in accordance with the State's Tribal consultation
policy. In this proposed rule, we have extensively noted the importance
of the prospective user testing we engaged in and the extent to which
this feedback directed our design of the MAC QRS framework and
selection of the preliminary mandatory measure set. Just as beneficiary
participation was, and will continue to be, critical in our design of
the MAC QRS, we believe beneficiary participation is critical in the
identification of any additional measures included in a State's MAC
QRS. States could meet this requirement by ensuring that beneficiary
members of the MCAC are present when obtaining input from the State's
MCAC, or may engage in direct beneficiary interviews, focus groups, or
prototype testing.
Second, we are also proposing at Sec. 438.520(b)(2) that States
must document the input received from prospective MAC QRS users on such
additional measures, the modifications made to the proposed additional
measures in response to the input, and rationale for not accepting
input. We are also proposing this documentation to be reported as part
of the MAC QRS annual report proposed under Sec. 438.535(a)(3). For
States that currently publish a QRS-like website, measures that are not
in the mandatory measure set would be considered additional measures
and would be subject to this process prior to display. If a State
obtained user input for the additional measure prior to displaying the
measure on its current website, the State may use this input to meet
this requirement.
h. Alternative Quality Rating System (Sec. Sec. 438.334(c), 438.525,
and 457.1240(d))
Current regulations at Sec. 438.334(c) allow States, with CMS
approval, to implement an alternative managed care quality system
(alternative QRS) that uses different quality measures or applies a
different methodology if the conditions set forth in Sec.
438.334(c)(1)(i) through (iii) are met, including that the measure or
methodology must be substantially comparable to the measures and
methodology established by CMS under the MAC QRS framework. Based on
feedback we received during our engagement with States and other
interested parties, we are proposing to redesignate Sec. 438.334(c) at
Sec. 438.525 for Medicaid, and for separate CHIP by cross-reference
through a proposed amendment at Sec. 457.1240(d), and to modify the
current policy by narrowing the changes (compared to the MAC QRS
framework described in proposed Sec. 438.515) that would require our
approval. We are also proposing to apply the same requirements for both
Medicaid managed care programs and separate CHIP by revising Sec.
457.1240(d) to require States to comply with Sec. 438.525.
First, we are proposing to remove the language in current Sec.
438.334(c)(1) that includes the use of ``different performance
measures'' being subject to our review and approval as part of an
alternative QRS. Current regulations at Sec. 438.334(c)(1) require
States to submit for our review and approval an alternative QRS request
to include measures different than those included in the mandatory
measure set identified by CMS. We believe requiring States to obtain
our approval to include measures not required by us creates unnecessary
administrative burden for both States and CMS. Under the proposed
regulation, instead of requiring approval of different measures, we are
proposing that States would have the flexibility to add measures that
are not mandatory measures without prior approval from CMS.
We highlight here that the measure specifications established by
measure stewards for mandatory measures are not considered part of the
methodology described in proposed Sec. 438.515 and are therefore not
subject to Sec. 438.525. Modifications to these specifications that
are approved by the measure steward do not require a State to undergo
any part of the alternative QRS process described in this section for
the State to use those measure steward approved modifications to
produce a rating for a mandatory measure. However, we would consider
quality ratings for mandatory measures identified by CMS under Sec.
438.510(a) that are calculated using specifications not approved by a
measure steward to be a different measure. We believe that this policy
provides flexibility to States while ensuring that the results on the
mandatory measures remain comparable among States.
Second, we are proposing to further define the criteria and process
for determining if an alternative QRS system is substantially
comparable to the MAC QRS methodology described in proposed Sec.
438.515. The current regulations at Sec. 438.334(c)(4) provide that we
will issue guidance on the criteria and process for determining if an
alternative QRS meets the substantial comparability standard in current
Sec. 438.334(c)(1)(ii), redesignated at Sec. 438.525(a)(2). We are
proposing to eliminate Sec. 438.334(c)(4) and redesignate as proposed
Sec. 438.525(c)(2)(i) through (iii) and specify in proposed Sec.
438.525(c)(2)(iv) that States are responsible for submitting documents
and evidence that demonstrates compliance with the substantial
comparability standards. We believe that eliminating Sec.
438.334(c)(4) is appropriate as this rulemaking provides an opportunity
for States and other interested parties to submit comments on how CMS
should evaluate alternative quality rating systems for substantial
comparability.
In the future, we intend to issue instructions on the procedures
and the dates by which States must submit an alternative QRS request to
meet the implementation date specified in proposed Sec. 438.505(a)(2).
For requests or modifications made after implementation of the MAC QRS,
we are considering accepting rolling requests instead of specifying
certain dates or times of year when we will accept alternative QRS
requests or modifications. We believe this may be necessary given that
States may have different contract cycles with managed care plans. We
solicit comment on these different approaches.
Current Sec. 438.334(c)(2) describes the information that States
would submit to CMS as part of their request to implement an
alternative QRS. We are proposing to redesignate Sec. 438.334(c)(2),
with revisions, at Sec. 438.525(c)(2)(iv) to allow States to provide
additional supporting documents and evidence that they believe
demonstrates that a proposed alternative QRS would yield information
regarding managed care plan performance that is substantially
comparable to that yielded by the MAC QRS methodology described in
Sec. 438.515. Examples of such additional supporting documents could
include a summary of the results of a quantitative or qualitative
analysis of why the proposed alternative methodology is substantially
comparable or calculations of mandatory measures with the alternative
methodology and with the methodology required under Sec. 438.515.
We seek comment on these proposals, in particular, the described
process and documentation for assessing whether a
[[Page 28205]]
proposed alternative QRS framework is substantially comparable, by when
States would need alternative QRS guidance, and by when States would
need to receive approval of an alternative QRS request to implement the
alternative by the implementation date specified in proposed Sec.
438.505(a)(2).
i. Annual Technical Resource Manual (Sec. Sec. 438.334, 438.530,
and 457.1240(d))
We propose at Sec. 438.530(a) for Medicaid, and for separate CHIP
by cross-reference through a proposed amendment at Sec. 457.1240(d),
that CMS will develop and update annually a Medicaid managed care
quality rating system technical resource manual no later than August 1,
2025, and update it annually thereafter. Providing clear and detailed
information for reporting on MAC QRS measures not only supports States
in implementing their MAC QRS but is also essential for consistent
reporting and comparable quality ratings across States and managed care
plans. This manual would include information needed by States and
managed care plans to calculate and issue quality ratings for all
mandatory measures that States would be required to report under this
proposed rule. This includes the mandatory measure set, the measure
steward technical specifications for those measures, and information on
applying our proposed methodology requirements to the calculation of
quality ratings for mandatory measures. Under our proposal, we would
publish an initial technical resource manual following the final rule,
and would update the manual annually thereafter to maintain its
relevance. We considered releasing the technical resource manual less
frequently than annually, but we do not believe this manual could be
properly maintained unless it is updated annually due to the inclusion
of updates to the technical specifications for the mandatory measures.
Proposed Sec. 438.530(a) identifies the components of the
technical resource manual to be issued by CMS. As described in Sec.
438.530(a)(1), we propose to use the technical resource manual to
identify the mandatory measures as well as any measures newly added or
removed from the previous year's mandatory measure set. We intend for
the first technical resource manual to include details on the initial
MAC QRS mandatory measure set that will be finalized after
consideration of the public comments received in response to this
proposed rule.
These content requirements for the technical resource manual
proposed at new Sec. 438.530(a)(1) through (3) include the following:
The mandatory measure set so States know what they are
required to report.
The specific MAC QRS measures newly added to or removed
from the prior year's mandatory set as well as a summary of the
engagement and public comments received during the engagement process
in Sec. 438.510(b) used for the most recent modifications to the
mandatory measure set. To provide a complete picture of any changes
being made to the MAC QRS measures, we propose this summary to include
a discussion of the feedback and recommendations received, the final
modifications and timeline for implementation, and the rationale for
recommendations or feedback not accepted.
The subset of mandatory measures that must be stratified
by race, ethnicity, sex, age, rural/urban status, disability, language,
or such other factors as may be specified by CMS in the annual
technical resource manual as required under Sec. 438.520(a)(2)(v) and
(a)(6)(iii). We discuss the rationale for inclusion of stratifiers in
section I.B.6.g.2. of this proposed rule.
How to use the methodology described in Sec. 438.515 to
calculate quality ratings for managed care plans. We seek comment on
which topics States and health plans would like technical assistance or
additional guidance to ensure successful implementation of the rating
system.
Technical specifications for mandatory measures produced
by measures stewards as part of the proposed annual technical resource
manual. We believe this information would assist States and health
plans in the calculation of quality ratings for mandatory measures and
aligns with the practices of the Adult and Child Core Set and the MA
and Part D and QHP quality rating systems.
Lastly, at Sec. 438.530(b) for Medicaid, and for separate CHIP by
cross-reference through a proposed amendment at Sec. 457.1240(d), we
are proposing the general rule that CMS take into account
stratification guidance issued by the measure steward and other CMS
reporting programs when identifying which measures, and by which
factors, States must stratify mandatory measures. Under this proposal,
we plan to implement a phased-in approach for specifying the mandatory
measures for which data must be stratified and the factors by which
such data must be stratified. We intend to align with the
stratification schedule which is proposed in Sec. 437.10(d) of the
Mandatory Medicaid and CHIP Core Set Reporting Proposed Rule (see 87 FR
51327). We believe this alignment with the Core Set stratification
would minimize State and health plan burden to report stratified
measures. For any MAC QRS measures that are not Core Set measures, we
would consider, and align where appropriate, with the stratification
policies for the associated measure steward or other CMS reporting
programs. Additional information regarding MAC QRS stratification
requirements are proposed in section I.B.6.g.2. of this proposed rule.
Based on feedback we received through listening sessions with
interested parties, we are considering releasing an updated technical
resource manual at least five months prior to the measurement period
for which the technical resource manual will apply. This is in
alignment with the proposed date for the first technical resource
manual of August 1, 2025 for a 2026 measurement year, and would ensure
that States have enough time to implement any necessary changes before
the measurement period and, if necessary, submit and receive approval
for an alternative QRS request. In our listening sessions, interested
parties noted that this timeline would align with those used by other
measure stewards (for example, NCQA for HEDIS measures) and would
ensure that States and managed care plans are able to identify and make
necessary contractual, systems, and data collection changes to
facilitate additional data collection required for the upcoming
measurement period. We seek comment on whether this timing is
appropriate for States to implement any changes included in the
reporting and technical guidance for the initial measurement year as
well as subsequent measurement years.
j. Reporting (Sec. Sec. 438.334, 438.535, and 457.1240(d))
We are proposing requirements at Sec. 438.535 for States to submit
to CMS, upon request, information on their MAC QRS to support our
oversight of Medicaid and CHIP and compliance with MAC QRS
requirements, to ensure beneficiaries can meaningfully compare ratings
between plans, and to help us monitor trends in additional measures and
use of permissible modifications to measure specifications used among
States, which could inform future additions to the mandatory measures
and modifications of our methodology. We are proposing any request for
reporting by States would be no more frequently than annually. We are
proposing the report would include the following components:
[[Page 28206]]
A list of all measures included in the State's MAC QRS,
including a list of the mandatory measures reported and any additional
measures a State has chosen to display in their MAC QRS to inform
updates to the measures list;
An attestation that displayed quality ratings for all
mandatory measures were calculated and issued in compliance with Sec.
438.515, and a description of the methodology used to calculate any
additional measures when it deviates from the methodology proposed in
Sec. 438.515;
If a State chooses to display additional quality measures,
a description of and the required documentation for the process
required under Sec. 438.520(b);
The date on which the State publishes or updates their
quality ratings for the State's managed care plans;
The link to the State's MAC QRS website to enable CMS to
ensure the MAC QRS ratings are current; and
The use of any technical specification adjustments to MAC
QRS mandatory measures, which are outside the measure steward's
allowable adjustment for the mandatory measure, but that the measure
steward has approved for use by the State. As discussed in section
I.B.6.f. of this proposed rule, we do not consider measure steward
technical specifications to be part of the MAC QRS rating methodology,
but they are part of the measures. Therefore, we do not require States
to submit such adjustments to us for approval as an alternative QRS and
believe State reporting is more appropriate to better understand if
such adjustments impact plan-to-plan comparability or comparability
within and among States.
A summary of each alternative QRS approved by CMS,
including the effective dates (the time period during which the
alternative QRS was, has been, or will be applied by the State) for
each approved alternative QRS.
We propose these reporting requirements at new Sec. 438.535(a)(1)
through (7) for Medicaid, and for separate CHIP by cross-reference
through a proposed amendment at Sec. 457.1240(d). We propose in Sec.
438.535(a) the report will be ``in a form and manner determined by
CMS'' because we intend to establish an online portal that States could
access to easily submit this information to us. At Sec. 438.535(b) for
Medicaid, and for separate CHIP by cross-reference through a proposed
amendment at Sec. 457.1240(d) we propose that States would be given a
minimum of 90 days' notice to provide such a report. We seek comment on
whether States prefer one annual reporting date or a date that is
relative to their MAC QRS updates.
k. Technical Changes (Sec. Sec. 438.334, 438 Subpart G, 438.358, and
457.1240(d))
We are proposing several technical changes to conform our
regulations with other parts of our proposed rule, which include:
Redesignating the regulations under current Sec.
438.334(a) to 42 CFR part 438, subpart G, Sec. 438.505;
In current Sec. 438.358(c)(6), changing the reference for
this EQR optional activity from Sec. 438.334 to part 438, subpart G to
align with the proposed redesignating of Sec. 438.334;
In current Sec. 438.334(a)(1), redesignated to Sec.
438.505(a)(1)(i), changing the ``Medicaid managed care quality rating
system developed by CMS in accordance with paragraph (b) of this
section'' to ``QRS framework'' to align with the proposed definition of
QRS framework in new Sec. 438.500;
In current Sec. 438.334(a)(2), redesignated to Sec.
438.505(a)(2)(ii), changing ``in accordance with paragraph (c) of this
section'' to ``in accordance with Sec. 438.525 of this subpart'' to
align with the proposed alternative QRS requirements in new Sec.
438.525;
Modifying current Sec. 438.334(a)(3), redesignated to
Sec. 438.505(a)(2), to use the term ``the final rule'' instead of ``a
final notice'' to refer to the proposed rules herein, if finalized;
Modifying current Sec. 438.334(c)(1), redesignated to
Sec. 438.525(a), by replacing ``different methodology'' with
``alternative methodology'' to better align with the proposed
terminology used in the new proposed Sec. 438.525);
In current Sec. 438.334(b)(1), redesignated to Sec.
438.505(c), replacing ``related CMS quality rating approaches'' with
``similar CMS quality measurement and rating initiatives'' to better
describe how we are aligning the QRS framework;
Redesignating current Sec. 438.334(c)(3)(i) to Sec.
438.525(c)(2)(i) and modifying by removing ``alternative quality rating
system framework, including the quality measures'' to align with our
proposal under new Sec. 438.525;
Unless otherwise noted, these technical changes are equally
proposed for separate CHIP by cross-reference through a proposed
amendment at Sec. 457.1240(d).
II. Collection of Information Requirements
Under the Paperwork Reduction Act of 1995 (PRA) (44 U.S.C. 3501 et
seq.), we are required to provide 60-day notice in the Federal Register
and solicit public comment before a collection of information
requirement is submitted to the Office of Management and Budget (OMB)
for review and approval. For the purpose of the PRA and this section of
the preamble, ``collection of information'' is defined under 5 CFR
1320.3 of the PRA's implementing regulations. To fairly evaluate
whether a collection of information should be approved by OMB, section
3506(c)(2)(A) of the PRA requires that we solicit comment on the
following issues:
The need for the information collection and its usefulness
in carrying out the proper functions of our agency.
The accuracy of our estimate of the information collection
burden.
The quality, utility, and clarity of the information to be
collected.
Recommendations to minimize the information collection
burden on the affected public, including automated collection
techniques.
We are soliciting public comment on each of these issues for the
following sections of this document that contain information collection
requirements. Comments, if received, will be responded to within the
subsequent final rule.
A. Wage Estimates
To derive average costs, we used data from the U.S. Bureau of Labor
Statistics' May 2021 National Occupational Employment and Wage
Estimates for all salary estimates (https://www.bls.gov/oes/current/oes_nat.htm). Table 3 presents BLS' mean hourly wage, our estimated
cost of fringe benefits and overhead (calculated at 100 percent of
salary), and our adjusted hourly wage.
Table 3--National Occupational Employment and Wage Estimates
----------------------------------------------------------------------------------------------------------------
Fringe
Occupation Mean hourly benefits and Adjusted
Occupation title code wage ($/hr) overhead ($/ hourly wage ($/
hr) hr)
----------------------------------------------------------------------------------------------------------------
All Occupations................................. 00-0000 28.01 n/a n/a
[[Page 28207]]
Accountant...................................... 13-2011 40.37 40.37 80.74
Actuary......................................... 15-2011 60.24 60.24 120.48
Business Operations Specialist, All Other....... 13-1199 38.64 38.64 77.28
Computer Programmer............................. 15-1251 54.68 54.68 109.36
Customer Service Rep............................ 43-4051 18.79 18.79 37.58
Database Administrator.......................... 15-1242 49.25 49.25 98.50
General and Operations Manager.................. 11-1021 55.41 55.41 110.82
Medical Records Specialist...................... 29-2072 23.23 23.23 46.46
Office Clerk, General........................... 43-9061 18.98 18.98 37.96
Statistician.................................... 15-2041 47.81 47.81 96.62
Registered Nurse................................ 29-1141 39.78 39.78 79.56
Web Developer................................... 15-1245 39.09 39.09 78.18
----------------------------------------------------------------------------------------------------------------
States and the Private Sector: As indicated, we are adjusting our
employee hourly wage estimates by a factor of 100 percent. This is
necessarily a rough adjustment, both because fringe benefits and
overhead costs vary significantly from employer to employer, and
because methods of estimating these costs vary widely from study to
study. Nonetheless, we believe that doubling the hourly wage to
estimate total cost is a reasonably accurate estimation method.
Beneficiaries: To derive average costs for beneficiaries we believe
that the burden will be addressed under All Occupations (BLS occupation
code 00-0000) at $28.01/hr. Unlike our State and private sector wage
adjustments, we are not adjusting beneficiary wages for fringe benefits
and overhead since the individuals' activities would occur outside the
scope of their employment.
B. Proposed Information Collection Requirements (ICRs)
To estimate the burden for the requirements in part 438, we
utilized State submitted data by States for enrollment in managed care
plans for CY 2020. The enrollment data reflected 58,521,930 enrollees
in MCOs, 37,692,501 enrollees in PIHPs or PAHPs, and 6,089,423
enrollees in PCCMs, for a total of 67,836,622 Medicaid managed care
enrollees. This includes duplicative counts when enrollees are enrolled
in multiple managed care plans concurrently. These data also showed 43
States that contract with 467 MCOs, 11 States that contract with 162
PIHPs or PAHPs, 19 States that contract with 21 non-emergency
transportation PAHPs, and 13 States with 26 PCCM or PCCM entities. The
estimates below reflect deduplicated State counts as data permitted.
To estimate the burden for these requirements in part 457, we
utilized State submitted data for enrollment in managed care plans for
CY 2017. The enrollment data reflected 4,580,786 Medicaid expansion
CHIP and 2,593,827 separate CHIP managed care enrollees. These data
also showed that 32 States use managed care entities for CHIP
enrollment contracting with 199 MCOs, PIHPs, and PAHPs, as well as 17
PCCMs.
1. ICRs Regarding Standard Contract Requirements (Sec. 438.3 and
457.1203)
The following proposed changes to Sec. 438.3 will be submitted to
OMB for review under control number 0938-TBD (CMS-10856). At this time
the OMB control number has not been determined, but it will be assigned
by OMB upon their clearance of our proposed collection of information
request. The control number's expiration date will be issued by OMB
upon their approval of our final rule's collection of information
request. The following proposed changes to Sec. 457.1203 will be
submitted to OMB for review under control number 0938-1282 (CMS-10554).
The proposed amendments to Sec. Sec. 438.3(i) and 457.1203(f)
would require that MCOs, PIHPs, and PAHPs report provider incentive
payments based on standard metrics for provider performance. The
proposed amendments to Sec. 438.8(e)(2) would define the provider
incentive payments that could be included in the MLR calculation;
however, the administrative burden for these changes is attributable to
the managed care contracting process, so we are attributing these costs
to the contracting requirements in Sec. 438.3(i). Approximately half
(or 315 Medicaid contracts and 100 CHIP contracts) of all MCO, PIHP,
and PAHP contracts would require modification to reflect these changes.
For the contract modifications, we estimate it would take 2 hours at
$77.28/hr for a business operations specialist and 1 hour at $110.82/hr
for a general operations manager. In aggregate for Medicaid for Sec.
438.3(i), we estimate a one-time State burden of 945 hours (315
contracts x 3 hr) at a cost of $83,595 [315 contracts x ((2 hr x
$77.28/hr) + (1 hr x $110.82/hr))]. As this would be a one-time
requirement, we annualize our time and cost estimates to 315 hours and
$9,288. The annualization divides our estimates by three (3) years to
reflect OMB's likely approval period. We are annualizing the one-time
burden estimates since we do not anticipate any additional burden after
the 3-year approval period expires.
In aggregate for CHIP for Sec. 457.1203(f) we estimate a one-time
State burden of 300 hours (100 contracts x 3 hr) at a cost of $26,538
[100 contracts x ((2 hr x $77.28/hr) + (1 hr x $110.82/hr))]. As this
would be a one-time requirement, we annualize our time and cost
estimates to 66 hours and $8,819. The annualization divides our
estimates by three (3) years to reflect OMB's likely approval period.
We are annualizing the one-time burden estimates since we do not
anticipate any additional burden after the 3-year approval period
expires.
To report provider incentive payment based on standard metrics,
MCOs, PIHP, and PAHPs would need to select standard metrics, develop
appropriate payment arrangements, and then modify the affected
providers' contracts. We estimate it would take 120 hours consisting
of: 80 hours x $77.28/hr for a business operations specialist and 40
hours x $110.82/hr for a general and operations manager. In aggregate
for Medicaid for Sec. 438.3(i), we estimate a one-time private sector
burden of 37,800 hours (315 contracts x 120 hr) at a cost of $3,343,788
[315 contracts x ((80 hr x $77.28/hr) + (40 hr x $110.82/hr))]. As this
would be a one-time requirement, we annualize our time and cost
[[Page 28208]]
estimates to 12,600 hours and $1,114,596. The annualization divides our
estimates by three (3) years to reflect OMB's likely approval period.
We are annualizing the one-time burden estimates since we do not
anticipate any additional burden after the 3-year approval period
expires.
In aggregate for CHIP for Sec. 457.1203(f) we estimate a one-time
private sector burden of 12,000 hours (100 contracts x 120 hr) at a
cost of $1,061,520 [100 contracts x ((80 hr x $77.28/hr) + (40 hr x
$110.82/hr))].
To do the annual reconciliations needed to make the incentive
payments and include the expenditures in their annual report required
by 438.8(k), we estimate MCOs, PIHPs, and PAHPs would take 1 hour at
$77.28/hr for a business operations specialist. In aggregate for
Medicaid we estimate an annual private sector burden of 315 hours (315
contracts x 1 hr) at a cost of $24,343 (315 contracts x 1 hr x $77.28/
hr).
In aggregate for CHIP, we estimate an annual private sector burden
of 100 hours (100 contracts x 1 hr) and $7,728 (100 contracts x 1 hr x
$77.28/hr).
2. ICRs Regarding Special Contract Provisions Related to Payment (Sec.
438.6)
The following proposed changes will be submitted to OMB for review
under control number 0938-TBD (CMS-10856). At this time the OMB control
number has not been determined, but it will be assigned by OMB upon
their clearance of our proposed collection of information request. The
control number's expiration date will be issued by OMB upon their
approval of our final rule's collection of information request.
The proposed amendments to Sec. 438.6(c)(2) would require all SDP
expenditures under paragraphs (c)(1)(i) and (ii) and (c)(1)(iii)(C)
through (E) (that is, the SDPs that require prior written approval
under this proposed rule) must be submitted and have written approval
by CMS prior to implementation.
Initially, we estimate that 38 States would submit 50 new proposals
for minimum/maximum fee schedules, value-based payment, or uniform fee
increases. We estimate that it would take 2 hours at $120.48/hr for an
actuary, 6 hours at $77.28/hr for a business operations specialist, and
2 hours at $110.82/hr for a general and operations manager for
development and submission. We estimate an annual State burden of 500
hours (50 proposals x 10 hr) at a cost of $46,314 [50 proposals x ((2
hr x $120.48/hr) + (6 hr x $77.28/hr) + (2 hr x $110.82/hr))].
Thereafter, we estimate that 38 States would submit 150 renewal or
amendment proposals per year. We estimate also it would take 1 hour at
$77.28/hr for a business operations specialist, 1 hour at $120.48/hr
for an actuary, and 1 hour at $110.82/hr for a general and operations
manager for any proposal updates or renewals. In aggregate, we estimate
an annual State burden of 450 hours (150 proposals x 3 hr) and $46,287
[150 renewal/amendment proposals x ((1 hr x $77.28/hr) + (1 hr x
$110.82/hr) + (1 hr x 120.48/hr))].
The proposed amendments to Sec. 438.6(c)(2)(iii) would require
that all SDPs subject to prior approval under paragraphs (c)(1)(i)
through (iii) for inpatient hospital services, outpatient hospital
services, nursing facility services, and qualified practitioner
services at an academic medical center, include a written analysis,
showing that the total payment for such services does not exceed the
average commercial rate. We estimate that 38 States will develop and
submit 60 of these SDPs that include a written analysis to CMS. We also
estimate it would take 6 hours at $120.48/hr for an actuary, 3 hours at
$110.82/hr for a general and operations manager, and 6 hours at
$109.36/hr for a computer programmer for each analysis. In aggregate we
estimate an annual State burden of 900 hours (60 SDPs x 15 hr) and at a
cost of $102,690 [60 certifications x ((6 hr x $120.48/hr) + (3 hr x
$110.82/hr) + (6 hr x $109.36/hr))].
Section 438.6(c)(2)(iv) would require that SDPs under paragraphs
(c)(1)(i) and (ii) and (c)(1)(iii)(C) through (E) must prepare and
submit a written evaluation plan to CMS. The evaluation plan must
include specific components under this proposal and is intended to
measure the effectiveness of those State directed payments in advancing
at least one of the goals and objectives in the quality strategy on an
annual basis and whether specific performance targets are met. We
estimate that 38 States would submit 50 written evaluation plans for
new proposals. We also estimate it would take 5 hours at $109.36/hour
for a computer programmer, 2.5 hours at $110.82/hr for a general and
operations manager, and 2.5 hours at $77.28/hr for a business
operations specialist for each new evaluation plan. In aggregate, we
estimate an annual State burden of 500 hours (50 evaluation plans x 10
hr) and at a cost of $50,853 [50 evaluation plans x ((5 hr x 109.36/hr)
+ (2.5 hr x $110.82) + (2.5 hr x $77.28/hr))].
Thereafter, we estimate that 38 States would prepare and submit 150
written evaluation plans for amendment and renewal proposals. We also
estimate it would take 2 hours at $109.36/hr for a computer programmer,
2 hours at $110.82/hr for a general and operations manager and 2 hours
at $77.28/hr for a business operations specialist for each evaluation
plan amendment and renewal. In aggregate we estimate an annual State
burden of 900 hours (150 evaluation plans x 6 hr) at a cost of $89,238
[150 evaluation plans x ((2 hr x 109.36/hr) + (2 hr x $110.82) + (2 hr
x $77.28/hr))].
Section 438.6(c)(2)(v) would require for all SDPs under paragraphs
(c)(1)(i) and (ii) and (c)(1)(iii)(C) through (E) that have an actual
Medicaid managed care spending percentage greater than 1.5 must
complete and submit an evaluation report using the approved evaluation
plan to demonstrate whether the SDP results in achievement of the State
goals and objectives in alignment with the State's evaluation plan.
We estimate 38 States will submit 47 evaluation reports. We also
estimate it would take 3 hours at $109.36/hr for a computer programmer,
1 hour at $110.82/hour for a general and operations manager, and 2
hours at $77.28/hr for a business operations specialist for each
report. In aggregate we estimate an annual State burden of 282 hours
(47 reports x 6 hr) at a cost of $27,893 [47 reports x ((3 hr x
$109.36/hr) + (1hr x $110.82/hr) + (2 hr x $77.28/hr)].
The proposal at Sec. 438.6(c)(7) would require States to submit a
final SDP cost percentage as a separate actuarial report concurrently
with the rate certification only if a State wishes to demonstrate that
the final SDP cost percentage is below 1.5 percent. We anticipate that
10 States would need: 5 hours at $120.48/hr for an actuary, 5 hours at
$109.36/hr for a computer programmer, and 7 hours at $77.28/hr for a
business operations specialist. In aggregate, we estimate an annual
State burden of 170 hours (17 hr x 10 States) at a cost of $16,902 (10
States x [(5 hr x $120.48/hr) + (5 hr x $109.36/hr) + (7 hr x $77.28/
hr)]).
3. ICRs Regarding Rate Certification Submission (Sec. 438.7)
The following proposed changes will be submitted to OMB for review
under control number 0938-TBD (CMS-10856). At this time the OMB control
number has not been determined, but it will be assigned by OMB upon
their clearance of our proposed collection of information request. The
control number's expiration date will be issued by OMB upon their
approval of our final rule's collection of information request.
The proposed amendments to Sec. 438.7 set out revisions to the
submission and
[[Page 28209]]
documentation requirements for all managed care actuarial rate
certifications. The certification would be reviewed and approved by CMS
concurrently with the corresponding contract(s). Currently, Sec.
438.7(b) details certain requirements for documentation in the rate
certifications. We believe these requirements are consistent with
actuarial standards of practice and previous Medicaid managed care
rules.
We estimate that 44 States would develop 225 certifications at 250
hours for each certification. Of the 250 hours, we estimate that it
would take 110 hours at $120.48/hr for an actuary, 15 hours at $110.82/
hr for a general and operations manager, 53 hours at $109.36/hr for a
computer programmer, 52 hours at $77.28/hr for a business operations
specialist, and 20 hours at $37.96/hr for an office and administrative
support worker. In aggregate we estimate an annual State burden of
56,250 hours (250 hr x 225 certifications) at a cost of $5,735,012 [225
certifications x ((110 hr x $120.48/hr) + (15 hr x $110.82/hr) + (53 hr
x $109.36/hr) + (52 hr x $77.28/hr) + (20 hr x $37.96/hr))].
4. ICRs Regarding Medical Loss Ratio Standards (Sec. Sec. 438.3,
438.8, 438.74, and 457.1203)
The following proposed changes will be submitted to OMB for review
under control number 0938-TBD (CMS-10856). At this time the OMB control
number has not been determined, but it will be assigned by OMB upon
their clearance of our proposed collection of information request. The
control number's expiration date will be issued by OMB upon their
approval of our final rule's collection of information request. The
following proposed changes to Sec. 457.1203 will be submitted to OMB
for review under control number 0938-1282 (CMS-10554).
This rule's proposed amendments to Sec. Sec. 438.8 and 457.1203
would require that MCOs, PIHPs, and PAHPs report to the State annually
their total expenditures on all claims and non-claims related
activities, premium revenue, the calculated MLR, and, if applicable,
any remittance owed.
We estimate the total number of MLR reports that MCOs, PIHPs, and
PAHPs were required to submit to States amount to 629 Medicaid
contracts and 199 CHIP contracts. All MCOs, PIHPs, and PAHPs need to
report the information specified under Sec. Sec. 438.8 and 457.1203
regardless of their credibility status.
The proposed amendments to Sec. 438.8(k) would require that MCOs,
PIHPs, and PAHPs include expenditures for State directed payments on a
separate line in their annual report to the State. We anticipate that
the one-time system change would take 4 hr at $77.28/hr for a business
operations specialist and 2 hr at $109.36/hr for a computer programmer.
In aggregate for Medicaid for Sec. 438.8(k), we estimate a one-time
private sector burden of 3,774 hours (629 contracts x 6 hr) at a cost
of $332,011 [629 contracts x ((4 hr x $77.28/hr) + (2 hr x $109.36/
hr))]. As this would be a one-time requirement, we annualize our time
and cost estimates to 1,258 hours and $110,670. The annualization
divides our estimate by three (3) years to reflect OMB's likely
approval period. We are annualizing the one-time burden estimates since
we do not anticipate any additional burden after the 3-year approval
period expires.
The proposed amendments to Sec. Sec. 438.8(k)(1)(vii) and
457.1203(f) would require that MCOs, PIHPs, and PAHPs develop their
annual MLR reports compliant with the proposed expense allocation
methodology.\149\ To meet this requirement we anticipate it would take:
1 hr at $80.74/hr for an accountant, 1 hr at $77.28/hr for a business
operations specialist, and 1 hr at $110.82/hr for a general operations
manager. In aggregate for Medicaid for Sec. 438.8(k)(1)(vii), we
estimate an annual private sector burden of 1,887 hours (629 contracts
x 3 hr) at a cost of $169,100 [629 contracts x ((1 hr x $80.74/hr) + (1
hr x $77.28/hr) + (1 hr x $110.82/hr))]. In aggregate for CHIP for
Sec. 457.1203(f), we estimate an annual private sector burden of 597
hours (199 contracts x 3 hr) at a cost of $53,499 [199 contracts x ((1
hr x $80.74/hr) + (1 hr x $77.28/hr) + (1 hr x $110.82/hr))].
---------------------------------------------------------------------------
\149\ Methodology(ies) for allocation of expenditures as
described at 45 CFR 158.170(b).
---------------------------------------------------------------------------
The proposed amendments to Sec. Sec. 438.74 and 457.1203(e) would
require States to comply with data aggregation requirements for their
annual reports to CMS. We estimate that only 5 States would need to
resubmit MLR reports to comply with the proposed data aggregation
changes. We anticipate that it would take 5 hours x $77.28/hr for a
business operations specialist. In aggregate, for Medicaid for Sec.
438.74, we estimate a one-time State burden of 25 hours (5 States x 5
hr) at a cost of $1,932 (5 States x 5 hr x $77.28/hr). As this would be
a one-time requirement, we annualize our time and cost estimates to 8
hours and $644. In aggregate for CHIP for Sec. 457.1203(e) we estimate
a one-time State burden of 25 hours (5 States x 5 hr) at a cost of
$1,932 (5 States x 5 hr x $77.28/hr). As this would be a one-time
requirement, we annualize our time and cost estimates for CHIP to 8
hours and $644. The annualization divides our estimates by three (3)
years to reflect OMB's likely approval period. We are annualizing the
one-time burden estimates since we do not anticipate any additional
burden after the 3-year approval period expires.
The proposed amendments to Sec. 438.74 would require States to
submit a summary report of the State directed payment data submitted by
their managed care plans under Sec. 438.8(k). The proposed changes to
Sec. 438.74 would apply to 43 States. To accommodate the new data from
plans resulting from proposed changes to Sec. 438.74, we anticipate it
would take 4 hours at $77.28/hr for a business operations specialist to
implement the proposed SDP reporting changes in their MLR summary
reports. In aggregate, we estimate an annual State burden of 172 hours
(43 States x 4 hr) at a cost of $13,292 (43 States x 4 hr x $77.28/hr).
5. ICRs Regarding Information Requirements (Sec. Sec. 438.10 and
457.1207)
The following proposed changes to Sec. 438.10 will be submitted to
OMB for review under control number 0938-TBD (CMS-10856). At this time
the OMB control number has not been determined, but it will be assigned
by OMB upon their clearance of our proposed collection of information
request. The control number's expiration date will be issued by OMB
upon their approval of our final rule's collection of information
request. The following proposed changes to Sec. 457.1207 will be
submitted to OMB for review under control number 0938-1282 (CMS-10554).
The proposed amendments to Sec. Sec. 438.10(c)(3) and 457.1207
would require States to operate a website that provides the information
required in Sec. 438.10(f). We propose to require that States include
required information on one page, use clear labeling, and verify
correct functioning and accurate content at least quarterly. We
anticipate it would take 20 hours at $109.36/hr once for a computer
programmer to place all required information on one page and ensure the
use of clear and easy to understand labels on documents and links.
In aggregate for Medicaid for Sec. 438.10(c)(3), we estimate a
one-time State burden of 900 hours (45 States x 20 hr) at a cost of
$98,424 (900 hr x $109.36/hr). As this would be a one-time requirement,
we annualize our time and cost estimates to 300 hours and $32,808. In
aggregate for CHIP for Sec. 457.1207, we estimate a one-time State
burden of 640 hours (32 States x 20 hr) at a cost of $69,990 (640 hr x
$109.36/
[[Page 28210]]
hr). As this would be a one-time requirement, we annualize our time and
cost estimates to 213 hours and $23,294. The annualization divides our
estimates by three (3) years to reflect OMB's likely approval period.
We are annualizing the one-time burden estimates since we do not
anticipate any additional burden after the 3-year approval period
expires.
We also anticipate that it would take 40 hr at $109.36/hr for a
computer programmer to periodically add and verify the function and
content on the site at least quarterly (10 hours/quarter). In aggregate
for Medicaid for we estimate an annual State burden of 1,800 hours (45
States x 40 hr) at a cost of $196,848 (1,800 hr x $109.36/hr). Due to
the additional proposal to post summary enrollee experience survey
results by separate CHIP managed care plan on the State's website, we
estimate an additional 1 hour at $109.36/hr for a computer programmer
to post these comparative data annually for a total of 41 hours. For
CHIP, we estimate an annual State burden of 1,312 hours (32 States x 41
hr) at a cost of $143,480 (1,312 hr x $109.36/hr).
6. ICRs Regarding ILOS Contract and Supporting Documentation
Requirements (Sec. Sec. 438.16 and 457.1201)
The following proposed changes at Sec. 438.16 will be submitted to
OMB for review under control number 0938-TBD (CMS-10856). At this time
the OMB control number has not been determined, but it will be assigned
by OMB upon their clearance of our proposed collection of information
request. The control number's expiration date will be issued by OMB
upon their approval of our final rule's collection of information
request. The following proposed changes to Sec. 457.1201 will be
submitted to OMB for review under control number 0938-1282 (CMS-10554).
The proposals at Sec. Sec. 438.16 and 457.1201 would require
States that provide ILOSs, with the exception of short term IMD stays,
to comply with additional information collection requirements. 44
States utilize MCOs, PIHPs and PAHPs in Medicaid managed care programs.
We do not have current data readily available on the number of States
that utilize ILOSs and the types of ILOSs in Medicaid managed care. We
believe it is a reasonable estimate to consider that half of the States
with MCOs, PIHPs and PAHPs (22 States) may choose to provide non-IMD
ILOSs. Similarly, for CHIP, we estimate that half of the States with
MCOs, PIHPs, and PAHPS (16 States) provide ILOSs and would be subject
to the additional information collection requirements.
The proposal at Sec. 438.16(c)(4)(i) would require States to
submit a projected ILOS cost percentage to CMS as part of the rate
certification. The burden for this proposal is accounted for in ICR #2
(above) for Sec. 438.7 Rate Certifications.
The proposal at Sec. 438.16(c)(5)(ii) would require States to
submit a final ILOS cost percentage and summary of actual MCO, PIHP and
PAHP ILOS costs as a separate actuarial report concurrently with the
rate certification. We anticipate that 22 States would need: 5 hours at
$120.48/hr for an actuary, 5 hours at $109.36/hr for a computer
programmer, and 7 hours at $77.28/hr for a business operations
specialist. In aggregate, we estimate an annual State burden of 374
hours (17 hr x 22 States) at a cost of $37,184 (22 States x [(5 hr x
$120.48/hr) + (5 hr x $109.36/hr) + (7 hr x $77.28/hr)]).
Proposals at Sec. Sec. 438.16(d)(1) and 457.1201(e) would require
States that elect to use ILOS to include additional documentation
requirements in their managed care plan contracts. We anticipate that
22 States for Medicaid and 16 States for CHIP would need 1 hour at
$77.28/hr for a business operations specialist to amend 327 Medicaid
MCO, PIHP, and PAHP contracts and 100 CHIP contracts annually. In
aggregate for Medicaid for Sec. 438.16(d)(1), we estimate an annual
State burden of 327 hours (327 contracts x 1 hr) at a cost of $25,271
(327 hr x $77.28/hr). In aggregate for CHIP for Sec. 457.1201(e) we
estimate an annual State burden of 100 hours (100 contracts x 1 hr) at
a cost of $7,728 (100 hr x $77.28/hr).
Proposals at Sec. Sec. 438.16(d)(2) and 457.1201(e) would require
some States to provide to CMS additional documentation to describe the
process and supporting data the State used to determine each ILOS to be
a medically appropriate and cost-effective substitute. This additional
documentation would be required for States with a projected ILOS cost
percentage greater than 1.5 percent. We anticipate that approximately 5
States may be required to submit this additional documentation. We
estimate it would take 2 hours at $77.28/hr for a business operations
specialist to provide this documentation. In aggregate for Medicaid for
Sec. 438.16(d)(2), we estimate an annual State burden of 10 hours (5
States x 2 hr) at a cost of $773 (10 hr x $77.28/hr). In aggregate for
CHIP for Sec. 457.1201(e) we estimate the same annual State burden of
10 hours (5 States x 2 hr) at a cost of $773 (10 hr x $77.28/hr).
Proposals at Sec. Sec. 438.16(e)(1) and 457.1201(e) would require
States with a final ILOS cost percentage greater than 1.5 percent to
submit an evaluation for ILOSs to CMS. We anticipate that approximately
5 States may be required to develop and submit an evaluation. We
estimate it would take 25 hours at $77.28/hr for a business operations
specialist. In aggregate for Medicaid for Sec. 438.16(e)(1), we
estimate an annual State burden of 125 hours (5 States x 25 hr) at a
cost of $9,660 (125 hr x $77.28/hr). In aggregate for CHIP for Sec.
457.1201(e), we estimate the same annual State burden of 125 hours (5
States x 25 hr) at a cost of $9,660 (125 hr x $77.28/hr).
An ILOS may be terminated by either a State, a managed care plan,
or by CMS. Proposals as Sec. Sec. 438.16(e)(2)(iii) and 457.1201(e)
would require States to develop an ILOS transition of care policy. We
believe all States with non-IMD ILOSs should proactively prepare a
transition of care policy in case an ILOS is terminated. We estimate
both a one-time burden and an annual burden for these proposals. We
believe there is a higher one-time burden as all States that currently
provide non-IMD ILOSs would need to comply with this proposed
requirement by the applicability date, and an annual burden is
estimated for States on an on-going basis. We estimate for a one-time
burden, it would take: 2 hours at $109.36/hr for a computer programmer
and 2 hours at $77.28/hr for a business and operations specialist for
initial development of a transition of care policy. In aggregate for
Medicaid for Sec. 438.16(e)(2)(iii), we estimate a one-time State
burden 88 hours (22 States x 4 hr) at a cost of $8,212 (22 States x [(2
hr x $109.36/hr) + (2 hr x $77.28/hr)]). As this would be a one-time
requirement, we annualize our time and cost estimates to 30 hours and
$2,799. In aggregate for CHIP for Sec. 457.1201(e), we estimate a one-
time State burden 64 hours (16 States x 4 hr) at a cost of $5,973 (16
States x [(2 hr x $109.36/hr) + (2 hr x $77.28/hr)]). As this would be
a one-time requirement, we annualize our time and cost estimates to 21
hours and $1,991. The annualization divides our estimates by three (3)
years to reflect OMB's likely approval period. We are annualizing the
one-time burden estimates since we do not anticipate any additional
burden after the 3-year approval period expires.
For updates to reflect specific ILOSs, we also estimate that this
proposed ILOS transition of care policy would have an annual burden of
1 hour at $77.28/hr for a business operations specialist per State. In
aggregate for
[[Page 28211]]
Medicaid for Sec. 438.16(e)(2)(iii), we estimate an annual State
burden of 22 hours (22 States x 1 hr) at a cost of $1,700 (22 hr x
$77.28/hr). In aggregate for CHIP for Sec. 457.1201(e), we estimate an
annual State burden of 16 hours (16 States x 1 hr) at a cost of $1,237
(16 hr x $77.28/hr).
For MCOs, PIHPs, or PAHPs that would need to implement a transition
policy when an ILOS is terminated, we estimate that on an annual basis,
20 percent of managed care plans (65 plans for Medicaid and 40 plans
for CHIP) may need to implement this policy. We estimate an annual
managed care plan burden of 2 hours at $77.28/hr for a business
operations specialist to implement the policy. In aggregate for
Medicaid for Sec. 438.16(e)(2)(iii)(B) we estimate an annual burden of
130 hours (65 plans x 2 hr) at a cost of $10,046 (130 hr x $77.28/hr).
In aggregate for CHIP for Sec. 457.1201(e), we estimate an annual
burden of 80 hours (40 plans x 2 hr) at a cost of $6,182 (80 hr x
$77.28/hr).
7. ICRs Regarding State Monitoring Requirements (Sec. 438.66)
The following proposed changes will be submitted to OMB for review
under control number 0938-TBD (CMS-10856). At this time the OMB control
number has not been determined, but it will be assigned by OMB upon
their clearance of our proposed collection of information request. The
control number's expiration date will be issued by OMB upon their
approval of our final rule's collection of information request.
The proposed amendments to Sec. 438.66(c) would require States to
conduct, or contract for, an enrollee experience survey annually. We
believe most, if not all, States will use a contractor for this task
and base our burden estimates on that assumption. In the first year,
for procurement, contract implementation and management, and analysis
of results, we estimate 85 hours at $77.28/hr for a business operations
specialist and 25 hours at $110.82/hr for general operations manager.
In aggregate for Sec. 438.66(c), we estimate a one-time State burden
of 5,390 hours (49 States x 110 hr) at a cost of $457,626 (49 States x
[(85 hr x $77.28/hr) + (25 hr x $110.20)]). As this would be a one-time
requirement, we annualize our time and cost estimates to 1,796 hours
and $152,542. The annualization divides our estimates by three (3)
years to reflect OMB's likely approval period. We are annualizing the
one-time burden estimates since we do not anticipate any additional
burden after the 3-year approval period expires.
In subsequent years, for contract management and analysis of
experience survey results, we estimate 50 hours at $77.28/hr for a
business operations specialist and 15 hours at $110.82/hr for general
operations manager. In aggregate, we estimate an annual State burden of
3,185 hr (49 States x 65 hr) at a cost of $270,789 (49 States x [(50 hr
x $77.28/hr) + (15 hr x $110.20/hr)]).
Amendments to Sec. 438.66(e)(1) and (2) would require that States
submit an annual program assessment report to CMS covering the topics
listed in Sec. 438.66(e)(2). The data collected for Sec. 438.66(b)
and the utilization of the data in Sec. 438.66(c), including reporting
as proposed in Sec. 438.16, would be used to complete the report. We
anticipate it would take 80 hours at $77.28/hr for a business
operations specialist to compile and submit this report to CMS. In
aggregate, we estimate an annual State burden of 3,920 hours (49 States
x 80 hr) at a cost of $302,938 (3,920 hr x $77.28/hr).
8. ICRs Regarding Network Adequacy Standards (Sec. Sec. 438.68 and
457.1218)
The following proposed changes to Sec. 438.66 will be submitted to
OMB for review under control number 0938-TBD (CMS-10856). At this time
the OMB control number has not been determined, but it will be assigned
by OMB upon their clearance of our proposed collection of information
request. The control number's expiration date will be issued by OMB
upon their approval of our final rule's collection of information
request. The following proposed changes to Sec. 457.1218 will be
submitted to OMB for review under control number 0938-1282 (CMS-10554).
Sections 438.68(e) and 457.1218 would require States with MCO,
PIHP, and PAHPs to develop appointment wait time standards for four
provider types. We anticipate it would take: 20 hours at $77.28/hr for
a business operations specialist for development and 10 hours at
$77.28/hr a business operations specialist for ongoing enforcement of
all network adequacy standards. In aggregate for Medicaid for Sec.
438.68(e), we estimate a one-time State burden of 880 hours (44 States
x 20 hr) at a cost of $68,006 (880 hr x $77.28/hr) and an annual State
burden of 440 hours (44 States x 10 hr) at a cost of $34,003 (440 hr x
$77.28/hr).
In aggregate for CHIP for Sec. 457.1218, we estimate a one-time
State burden of 640 hours (32 States x 20 hr) at a cost of $49,459 (640
hr x $77.28/hr) and an annual State burden of 320 hours (32 States x 10
hr) at a cost of $24,730 (320 hr x $77.28/hr). As this would be a one-
time requirement, we annualize our time and cost estimates to 320 hours
and $24,729. The annualization divides our estimates by three (3) years
to reflect OMB's likely approval period. We are annualizing the one-
time burden estimates since we do not anticipate any additional burden
after the 3-year approval period expires.
Amendments to Sec. Sec. 438.68(f) and 457.1218 would require
States with MCO, PIHPs, or PAHPs to contract with an independent vendor
to perform secret shopper surveys of plan compliance with appointment
wait times and accuracy of provider directories and send directory
inaccuracies to the State within three days of discovery. In the first
year, for procurement, contract implementation, and management, we
anticipate it would take: 85 hours at $77.28/hr for a business
operations specialist and 25 hours at $110.82/hr for general operations
manager. In aggregate for Medicaid for Sec. 438.68(f), we estimate a
one-time State burden of 4,840 hours (44 States x 110 hr) at a cost of
$410,929 (44 States x [(85 hr x $77.28/hr) + (25 hr x $110.82/hr)]). As
this would be a one-time requirement, we annualize our time and cost
estimates to 1,614 hours and $136,976. In aggregate for CHIP for Sec.
457.1218, we estimate a one-time State burden of 3,520 hours (32 States
x 110 hr) at a cost of $298,858 (32 States x [(85 hr x $77.28/hr) + (25
hr x $110.82/hr)]). As this would be a one-time requirement, we
annualize our time and cost estimates to 1441 hours and $129,228. The
annualization divides our estimates by three (3) years to reflect OMB's
likely approval period. We are annualizing the one-time burden
estimates since we do not anticipate any additional burden after the 3-
year approval period expires.
In subsequent years, for contract management and analysis of
results, we anticipate it would take 50 hours at $77.28/hr for a
business operations specialist and 15 hours at $110.82/hr for general
operations manager. In aggregate for Medicaid for Sec. 438.68(c), we
estimate an annual State burden of 2,860 hours (44 States x 65 hr) at a
cost of $243,157 (44 States x [(50 hr x $77.28/hr) + (15 hr x
$110.82)]).
In aggregate for CHIP for Sec. 457.1218 we estimate an annual
State burden of 2,080 hours (32 States x 65 hr) at a cost of $176,842
(32 States x [(50 hr x $77.28/hr) + (15 hr x $110.82/hr)]).
9. ICRs Regarding Assurance of Adequate Capacity and Services
(Sec. Sec. 438.207 and 457.1230)
The following proposed changes to Sec. 438.207 will be submitted
to OMB for
[[Page 28212]]
review under control number 0938-TBD (CMS-10856). At this time the OMB
control number has not been determined, but it will be assigned by OMB
upon their clearance of our proposed collection of information request.
The control number's expiration date will be issued by OMB upon their
approval of our final rule's collection of information request. The
following proposed changes to Sec. 457.1230 will be submitted to OMB
for review under control number 0938-1282 (CMS-10554).
The proposed amendments to Sec. Sec. 438.207(b) and 457.1230(b)
would require MCOs, PIHPs, and PAHPs to submit documentation to the
State of their compliance with Sec. 438.207(a). As we propose in this
rule to add a reimbursement analysis at Sec. 438.207(b)(3) (and at
Sec. 457.1230(b) for separate CHIP), we estimate a one-time plan
burden of: 50 hours at $77.28/hr for a business operations specialist,
20 hours at $110.82/hr for a general operations manager, and 80 hours
at $109.36/hr for a computer programmer. In aggregate for Medicaid for
Sec. 438.207(b), we estimate a one-time private sector burden of
94,350 hours (629 MCO, PIHPs, and PAHPs x 150 hr) at a cost of
$9,327,567 (629 MCOs, PIHPs, and PAHPs x [(50 hr x $77.28/hr) + (20 hr
x $110.20/hr) + (80 hr x $109.36/hr)]). As this would be a one-time
requirement, we annualize our time and cost estimates to 31,450 hours
and $3,460,800. The annualization divides our estimates by three (3)
years to reflect OMB's likely approval period. We are annualizing the
one-time burden estimates since we do not anticipate any additional
burden after the 3-year approval period expires.
In aggregate for CHIP for Sec. 457.1230(b), we estimate a one-time
private sector burden of 29,850 hours (199 MCO, PIHPs, and PAHPs x 150
hr) at a cost of $2,948,543 (199 MCOs, PIHPs, and PAHPs x [(50 hr x
$77.28/hr) + (20 hr x $110.20/hr) + (80 hr x $109.36/hr)]). As this
would be a one-time requirement, we annualize our time and cost
estimates to 9,950 hours and $982,848. The annualization divides our
estimates by three (3) years to reflect OMB's likely approval period.
We are annualizing the one-time burden estimates since we do not
anticipate any additional burden after the 3-year approval period
expires.
For ongoing analyses and submission of information that would be
required by amendments to Sec. 438.207(b), we estimate it would take:
20 hours at $77.28/hr for a business operations specialist, 5 hours at
$110.82/hr for a general operations manager, and 20 hours at $109.36/hr
for a computer programmer. In aggregate for Medicaid, we estimate a
one-time private sector burden of 28,305 hours (629 MCO, PIHPs, and
PAHPs x 45 hr) at a cost of $2,696,460 (629 MCO, PIHPs, and PAHPs x
[(20 hr x $77.28/hr) + (5 hr x $110.20/hr) + (20 hr x $109.36/hr)]).
In aggregate for CHIP, we estimate a one-time private sector burden
of 8,955 hours (199 MCO, PIHPs, and PAHPs x 45 hr) at a cost of
$852,476 (199 MCO, PIHPs, and PAHPs x [(20 hr x $77.28/hr) + (5 hr x
$110.20/hr) + (20 hr x $109.36/hr)]).
Amendments to Sec. Sec. 438.207(d) and 457.1230(b) would require
States to submit an assurance of compliance to CMS that their MCOs,
PIHPs, and PAHPs meet the State's requirements for availability of
services. The submission to CMS must include documentation of an
analysis by the State that supports the assurance of the adequacy of
the network for each contracted MCO, PIHP or PAHP and the accessibility
of covered services. Including the proposals in this rule at Sec.
438.68(f) and Sec. 438.208(b)(3), we anticipate it would take 40 hours
at $77.28/hr for a business operations specialist. Although States may
need to submit a revision to this report at other times during a year
(specified at Sec. 438.207(c)), we believe these submissions will be
infrequent and require minimal updating to the template; therefore, the
burden estimated here in inclusive of occasional revisions. In
aggregate for Medicaid, we estimate an annual State burden of 1,760
hours (44 States x 40 hr) at a cost of $136,013 (1,760 hr x $77.28/hr).
Due to the additional proposal to include enrollee experience
survey results in the State's separate CHIP analysis of network
adequacy, we anticipate an additional 4 hours at $77.28/hr for a
business operations specialist to analyze these data for a total of 44
hours annually. In aggregate for CHIP, we estimate an annual State
burden of 1,408 hours (32 States x 44 hr) at a cost of $108,810 (1,408
hr x $77.28/hr).
10. ICRs Regarding External Quality Review Results (Sec. Sec. 438.364
and 457.1250)
The following proposed changes to Sec. 438.364 will be submitted
to OMB under control number 0938-0786 (CMS-R-305), and the proposed
changes to Sec. 457.1250 will be submitted to OMB for review under
control number 0938-1282 (CMS-10554).
Amendments to Sec. 438.360(a)(1) would remove the requirement that
plan accreditation must be from a private accrediting organization
recognized by CMS as applying standards at least as stringent as
Medicare under the procedures in Sec. 422.158. Eliminating this
requirement would simplify the plan accreditation process. We assume
that States would apply the non-duplication provision to 10 percent of
MCOs, PIHPs, and PAHPs, we anticipate that this provision would offset
the burden associated with Sec. 438.358(b)(1)(i) through (iii) for 65
MCOs, PIHPs, and PAHPs (since these activities will no longer be
necessary for these 65 plans). Consistent with the estimates used in
Sec. 438.358(b)(1)(i) through (iii), we estimate an aggregated offset
of annual State burden of minus 26,606 hours [(-65 MCOs, PIHPs x 409.33
hr)] and minus $2,056,146 (-26,606.45 hr x $77.28/hr).
The proposed amendments to Sec. 438.364(a)(2)(iii) for Medicaid,
and through an existing cross-reference at Sec. 457.1250(a) for
separate CHIP, would (1) require that the EQR technical reports include
``any outcomes data and results from quantitative assessments'' for the
applicable EQR activities in addition to whether or not the data has
been validated, and (2) add the mandatory network adequacy validation
activity to the types of EQR activities to which the requirement to
include data in the EQR technical report applies. For Medicaid Sec.
438.364, we assume 44 States and 654 MCOs, PIHPs and PAHPs will be
subject to the EQR provisions. For CHIP, we assume 32 States and 199
MCOs, PIHPs and PAHPs will be subject to the proposed EQR provisions.
We estimate it would take 1 hour at $77.28/hr for a business
operations specialist to describe the data and results from
quantitative assessments and 30 minutes at $37.96/hr for an office
clerk to collect and organize data. In aggregate for Medicaid we
estimate an annual State burden of 981 hours (654 MCOs, PIHPs, and
PAHPs yearly reports x 1.5 hr) at a cost of $62,954 (654 reports x [(1
hr x $77.28/hr) + (0.5 hr x $37.96/hr)]). In aggregate for CHIP for
Sec. 457.1250(a), we estimate an annual State burden of 299 hours (199
MCOs, PIHPs, and PAHPs yearly reports x 1.5 hr) at a cost of $19,156
(199 reports x [(1 hr x $77.28/hr) + (0.5 hr x $37.96/hr)]).
Amendments to Sec. 438.364(c)(1) for Medicaid, and through an
existing cross-reference at Sec. 457.1250(a) for separate CHIP, shifts
the date in which States must finalize their annual EQR technical
report. Previously, EQR annual reports had to be posted by April 30th,
but under this new provision, EQR technical reports must be posted on
the website required under Sec. Sec. 438.10(c)(3)
[[Page 28213]]
and 457.1207 by December 31st of each year. We estimate it would take 1
hour at $77.28/hr for a business operations specialist and 30 minutes
at $110.82/hr a general operations manager to amend vendor contracts to
reflect the new reporting date. In aggregate for Medicaid, we estimate
an annual State burden of 981 hours (654 MCOs, PIHPs, and PAHPs yearly
reports x 1.5 hr) at a cost of $86,779 (654 contracts [(1 hr x $77.28/
hr) + (0.5 hr x $110.82/hr)]). In aggregate for CHIP, we estimate an
annual State burden of 299 hours (199 MCOs, PIHPs, and PAHPs yearly
reports x 1.5 hr) and $26,405 (199 contracts [(1 hr x $77.28/hr) + (0.5
hr x $110.82/hr)]). Amendments to Sec. 438.364(c)(2)(i) for Medicaid,
and through an existing cross-reference at Sec. 457.1250(a) for
separate CHIP, would require States to notify CMS within 14 calendar
days of posting their EQR technical reports on their quality website
and provide CMS with a link to the report. Previously States were not
required to notify CMS when reports were posted. We estimate it would
take 30 minutes at $77.28/hr for a business operations specialist to
notify CMS of the posted reports. In aggregate for Medicaid we estimate
an annual State burden of 22 hours (44 States x 0.5 hr) at a cost of
$1,700 (22 hr x $77.28/hr). In aggregate for CHIP, we estimate an
annual State burden of 16 hours (32 States x 0.5 hr) at a cost of
$1,236 (16 hr x $77.28/hr).
Amendments to Sec. 438.364(c)(2)(iii) for Medicaid, and through an
existing cross-reference at Sec. 457.1250(a) for separate CHIP, would
require States to maintain an archive of at least the previous 5 years
of EQR technical reports on their websites. Currently, almost half of
States maintain an archive of at least 2 years' worth of EQR reports.
Initially, we assume 75 percent of reports completed within the
previous 5 years need to be archived on State websites. We estimate it
would take 5 minutes (0.0833 hr) at $77.28/hr for a business operations
specialist to collect and post a single EQR technical report to a State
website. In aggregate for Medicaid for Sec. 438.364(c)(2)(iii), we
estimate a one-time burden of 204 hours (654 MCOs, PIHPs, and PAHPs
yearly reports x 0.75 x 5 years x 0.0833 hr) at a cost of $15,765 (204
hr x $77.28/hr). As this will be a one-time requirement, we annualize
our time and cost estimates to 68 hours and $5,255. In aggregate for
CHIP for Sec. 457.1250(a), we estimate a one-time burden of 62 hours
[(199 MCOs, PIHPs, and PAHPs yearly reports x 0.75 x 5 years x 0.0833
hr) at a cost of $4,791 (62 hr x $77.28/hr). As this would be a one-
time requirement, we annualize our time and cost estimates to 21 hours
and $1,597. The annualization divides our estimates by three (3) years
to reflect OMB's likely approval period. We are annualizing the one-
time burden estimates since we do not anticipate any additional burden
after the 3-year approval period expires.
11. ICRs Regarding Requirements for PCCMs (Sec. Sec. 438.310(c)(2),
438.350, and 457.1250)
The following proposed changes will be submitted to OMB for review
under control number 0938-0786 (CMS-R-305). The following proposed
changes to Sec. 457.1250 will be submitted to OMB for review under
control number 0938-1282 (CMS-10554).
The proposed amendments to Sec. Sec. 438.310(c)(2), 438.350, and
457.1250(a) would remove PCCMs from the managed care entities subject
to EQR. We estimate the burden on States of completing EQR mandatory
and optional activities which include:
Mandatory EQR activities include the validation of performance
measures and a compliance review. We assume States validate 3
performance measures each year and conduct a compliance review once
every 3 years. We expect it would take 53 hours at $77.28/hr for a
business operations specialist to complete each performance measure
validation and 361 hours at $77.28/hr for a business operations
specialist to conduct a compliance review. Alleviating this burden
would result in an annual State Medicaid savings of minus 2,793 hours
(10 PCCM entities x [(53 hr/validation x 3 performance measure
validations) + (361 hr/3 years compliance review)]) and minus $215,843
(- 2,793 hr x $77.28/hr). For CHIP for Sec. 457.1250(a), we estimate
an annual State savings of minus 4,749 hours (17 PCCM entities x [(53
hr/validation x 3 performance measure validations) + (361 hr/3 years
compliance review)]) and minus $367,003 (-4,749 hr x $77.28/hr).
Optional EQR activities include: (1) validation of client level
data (such as claims and encounters); (2) administration or validation
of consumer or provider surveys; (3) calculation of performance
measures; (4) conduct of PIPs; (5) conduct of focused studies; and (6)
assist with the quality rating of MCOs, PIHPs, and PAHPs consistent
with Sec. Sec. 438.334 and 457.1240(d). Based on our review of recent
EQR technical report submissions we estimate and assume that each year
10 percent of PCCM entities would be subject to each of the optional
EQR-related activities. Regarding the administration or validation of
consumer or provider surveys, we assume that half would administer
surveys while half (29) would validate surveys. We also estimate that a
mix of professionals would work on each optional EQR-related activity:
20 percent by a general and operations manager at $110.82/hr; 25
percent by a computer programmer at $92.92/hr; and 55 percent by a
business operations specialist at $77.28/hr. Alleviating this burden
would result in an annual State Medicaid savings of minus 999 hours (-
350+-75 hr + -25 hr + -159 hr + -195 hr + -195 hr) and minus $87,810
[(-999 hr x 0.20 x $110.82/hr) + (-999 hr x 0.25 x $92.92/hr) + (-999
hr x 0.55 x $77.28/hr)]. For CHIP, we estimate annual State savings of
minus 649 hours (-75 hr + -25 hr + -159 hr + -195 hr + -195 hr) and
minus $57,045.80 [(-649 hr x 0.20 x $110.82/hr) + (-649 hr x 0.25 x
$92.92/hr) + (-649 hr x 0.55 x $77.28/hr)].
Per Sec. 438.364(c)(2)(ii), each State agency would provide copies
of technical reports, upon request, to interested parties such as
participating health care providers, enrollees and potential enrollees
of the MCO, PIHP, or PAHP, beneficiary advocacy groups, and members of
the general public. This change would eliminate the burden on States to
provide PCCM EQR reports. We estimate an annual State burden of 5
minutes (on average) or 0.0833 hours at $37.96/hr for an office clerk
to disclose the reports (per request), and that a State would receive
five requests per PCCM entity. Alleviating this burden would result in
an annual Medicaid State savings of minus 4 hours (10 PCCM entities x 5
requests x 0.0833 hr) and minus $152 (-4 hr x $37.96/hr). For CHIP for
Sec. 457.1250(a), we estimate an annual State savings of minus 0.833
hours (50 minutes) (2 PCCM entities x 5 requests x 0.833 hr) and minus
$32 (-0.833 hr x $37.96/hr).
For the mandatory and optional EQR activities, in aggregate, we
estimate an annual State savings of minus 3,796 hours (-2,793 hr + -999
hr + -4 hr) and minus $303,805 ($215,843 + $87,810 + $152).
Additionally, the burden associated with Sec. 438.358(b)(2) also
includes the time for a PCCM entity (described in Sec. 438.310(c)(2))
to prepare the information necessary for the State to conduct the
mandatory EQR-related activities. Given the estimate of 200 hr for an
MCO, PIHP, or PAHP, and that there are only 2 mandatory EQR-related
activities for PCCM entities (described in Sec. 438.310(c)(2)), we
estimate it would take 100 hr to prepare the documentation for these 2
activities, half (50 hr) at $77.28/hr by a business operations
specialist and half (50 hr) at
[[Page 28214]]
$37.96/hr by an office clerk. In aggregate for Medicaid, we estimate an
annual private sector savings of minus 1,000 hours (10 PCCM entities x
100 hr) and minus $57,620 [(- 500 hr x $77.28/hr) + (- 500 hr x $37.96/
hr)]. In aggregate for CHIP for Sec. 457.1250(a), we estimate an
annual private sector savings of minus 200 hours (2 PCCM entities x 100
hr) and minus $11,524 [(- 100 hr x $77.28/hr) + (- 100 hr x $37.96/
hr)].
Amendments to Sec. Sec. 438.364(c)(7) and 457.1250(a) add a new
optional EQR activity to assist in evaluations for In Lieu of Services,
quality strategies and State Directed Payments that pertain to
outcomes, quality, or access to health care services. Based on our
review of recent EQR technical report submissions we estimate and
assume that each year 10 percent of MCOs, PIHPs and PAHPs will be
subject to each of the optional EQR-related activities, though we note
that the exact States and number vary from year to year. We also
estimate that a mix of professionals will work on each optional EQR-
related activity: 20 percent by a general and operations manager at
$110.82/hr; 25 percent by a computer programmer at $109.36/hr; and 55
percent by a business operations specialist at $77.28/hr. To assist in
evaluations, we estimate an annual State burden of 80 hours per MCO,
PIHP and PAHP. In aggregate for Medicaid, the annual State burden to
assist in evaluations is 4,640 hours (58 MCOs, PIHPs and PAHPs x 80 hr)
at a cost of $426,917 [(4,640 hr x 0.20 x $110.82/hr) + (4,640 hr x
0.25 x $103.36/hr) + (4,640 hr x 0.55 x $77.28/hr)]. In aggregate for
CHIP for Sec. 457.1250(a), the annual State burden to assist in
evaluations is 1,600 hours (20 MCOs, PIHPs and PAHPs x 80 hr) at a cost
of $147,213 [(1,600 hr x 0.20 x $110.82/hr) + (1,600 hr x 0.25 x
$109.36/hr) + (1,600 hr x 0.55 x $77.28/hr)].
12. ICRs Regarding Quality Rating System Measure Collection (Sec. Sec.
438.515 and 457.1240)
The following proposed changes will be submitted to OMB for review
under control number 0938-1281 (CMS-10553). The following proposed
changes to Sec. 457.1240 will be submitted to OMB for review under
control number 0938-1282 (CMS-10554).
The proposed amendments to Sec. Sec. 438.515(a)(1) and 457.1240(d)
would revise the existing QRS requirements by mandating that the State
collect specified data from each managed care plan with which it
contracts that has 500 or more enrollees on July 1 of the measurement
year. Based on the data collected, the State would calculate and issue
an annual quality rating to each managed care plan. The State would
also collect data from Medicare and the State's fee-for-service
providers, if all data necessary to issue an annual quality rating
cannot be provided by the managed care plans. Annual quality ratings
will serve as a tool for States, plans and beneficiaries. The annual
quality ratings will hold States and plans accountable for the care
provided to Medicaid and CHIP beneficiaries, provide a tool for States
to drive improvements in plan performance and the quality of care
provided by their programs, and empower beneficiaries with useful
information about the plans available to them. States would be required
to collect data using the framework of a mandatory QRS Measure Set. We
used the proposed mandatory measure set, found in Table 1, as the basis
for the measure collection burden estimate. The proposed mandatory
measure set consists of 18 measures, including CAHPS survey measures,
and reflects a wide range of preventive and chronic care measures
representative of Medicaid and CHIP beneficiaries. For Medicaid managed
care, we assume 629 MCOs, PIHPs and PAHPs and 44 States to be subject
to the proposed mandatory QRS measure set collection and reporting
provision. For CHIP managed care, we assume 199 MCOs, PIHPs and PAHPs
and 32 States to be subject to the proposed mandatory QRS measure set
collection and reporting provision. We assume that plans with CHIP
populations will report the subset of QRS measures which apply to
beneficiaries under 19 years of age and to pregnant and postpartum
adults, where applicable.
For Medicaid, we expect reporting the QRS non-survey measures would
take: 680 hours at $109.36/hr for a computer programmer to program and
synthesize the data; 212 hours at $77.28/hr for a business operations
specialist to manage the data collection process; 232 hours at $37.96/
hr for an office clerk to input the data; 300 hours at $79.56/hr for a
registered nurse to review medical records for data collection; and 300
hours at $46.46/hr for medical records and health information analyst
to compile and process medical records. For Medicaid, for one managed
care entity we estimate an annual private sector burden of 1,724 hours
(680 hr + 212 hr + 232 hr + 300 hr + 300 hr) at cost of $137,361 ([680
hr x $109.36/hr] + [252 hr x $77.28/hr] + [328 hr x $37.96/hr] + [300
hr x $79.56/hr] + [300 hr x $46.46/hr]).
For Medicaid, we also estimate that conducting the QRS survey
measures comprised of the CAHPS survey would take: 20 hours at $77.28/
hr for a business operations specialist to manage the data collection
process; 40 hours at $37.96/hr for an office clerk to input the data;
and 32 hours at $95.62/hr for a statistician to conduct data sampling.
For one Medicaid managed care entity we estimate an annual private
sector burden of 92 hours (20 hr + 40 hr + 32 hr) at cost of $6,124
([20 hr x $77.28/hr] + [40 hr x $37.96/hr] + [32 hr x $95.62]).
For one Medicaid managed care entity, for mandatory QRS non-survey
and survey measures we estimate an annual private sector burden of
1,816 hours (1,724 hr +92 hr) at a cost of $143,485 ($137,361 +
$6,124). In aggregate, for Medicaid, we estimate an annual private
sector burden of 1,142,264 hours (629 Medicaid MCOs, PIHPs and PAHPs x
1,816 hours) and $90,252,065 (629 Medicaid MCOs, PIHPs and PAHPs x
$143,485).
For CHIP for Sec. 457.1240(d), we expect reporting non-survey QRS
measures would take: 400 hours at $109.36/hr for a computer programmer
to program and synthesize the data; 148 hours at $77.28/hr for a
business operations specialist to manage the data collection process;
152 hours at $37.96/hr for an office clerk to input the data; 60 hours
at $79.56/hr for a registered nurse to review medical records for data
collection; and 60 hours at $46.46/hr for medical records specialist to
compile and process medical records. For one CHIP managed care entity
we estimate an annual private sector burden of 820 hours (400 hr + 148
hr + 152 hr + 60 hr +60 hr) at cost of $68,513 ([400 hr x $109.36/hr] +
[148 hr x $77.28/hr] + [152 hr x $37.96/hr] + [60 hr x $79.56/hr] + [60
hr x $46.46/hr])
For CHIP for Sec. 457.1240(d), we also estimate that conducting
the survey measures (comprised of the CAHPS survey and secret shopper)
would take: 20 hours at $77.28/hr for a business operations specialist
to manage the data collection process; 56 hours at $37.96/hr for an
office clerk to input the data; and 32 hours at $95.62/hr for a
statistician to conduct data sampling. For one CHIP managed care entity
we estimate an annual private sector burden of 108 hours (20 hr + 56 hr
+ 32 hr) at cost of $6,731 ([20 hr x $77.28/hr] + [56 hr x $37.96/hr] +
[32 hr x $95.62]).
For one CHIP managed care entity, for mandatory QRS non-survey and
survey measures, we estimate an annual private sector burden of 928
hours (820 hr +108 hr) at a cost of $75,244 ($68,513 + $6,731). In
aggregate, for CHIP for Sec. 457.1240(d), we estimate an annual
private sector burden of 184,672 hours (199 CHIP MCOs, PIHPs and PAHPs
x 928 hours) and $14,973,556 (199 CHIP MCOs, PIHPs and PAHPs x
$75,244).
[[Page 28215]]
The CAHPS survey measures also include a new burden on Medicaid
beneficiaries. Beneficiaries complete the survey via telephone or mail.
Response rates vary slightly by survey population. The adult CAHPS
survey aims for 411 respondents out of a 1,350-person sampling and the
Child CAHPS survey aims for 411 respondents out of a 1,650-person
sampling. For Medicaid, the survey would be conducted twice, once for
children and once for adults. For CHIP, the survey would be conducted
once for children and once for pregnant or postpartum adults, as
applicable. We estimate it would take 20 minutes (0.33 hr) at $28.01/hr
for a Medicaid or CHIP beneficiary to complete the CAHPS Health Plan
Survey. For Medicaid, in aggregate, we estimate a new beneficiary
burden of 172,346 hours (629 MCOs, PIHPs and PAHPs x 0.33 hr per survey
response x 822 beneficiary responses) at a cost of $4,827,411 (172,346
hr x $28.01/hr). For CHIP for Sec. 457.1240(d), in aggregate, we
estimate a new beneficiary burden of 27,263 hours (199 MCOs, PIHPs, and
PAHPs x 0.33 hr per survey response x 411 beneficiary responses) at a
cost of $763,637 (27,263 hr x $28.01/hr).
Additionally, amendments to Sec. 438.515(a)(1)(i), reporting QRS
measures would require States to update existing managed care
contracts. We estimate it would take 1 hour at $77.28/hr for a business
operations specialist and 30 minutes at $110.82/hr a general operations
manager to amend vendor contracts to reflect the new reporting
requirements. In aggregate for Medicaid, we estimate a one-time State
burden of 944 hours (629 MCOs, PIHPs, and PAHPs x 1.5 hours) at a cost
of $83,462 (629 contracts x [(1 hr x $77.28/hr) + (0.5 hr x $110.82/
hr)]). As this would be a one-time requirement, we annualize our time
and cost estimates to 315 hours and $27,821. The annualization divides
our estimates by three (3) years to reflect OMB's likely approval
period. We are annualizing the one-time burden estimates since we do
not anticipate any additional burden after the 3-year approval period
expires. In aggregate for CHIP for Sec. 457.1240(d), we estimate a
one-time State burden of 299 hours (199 MCOs, PIHPs, and PAHPs x 1.5
hours) at a cost of $26,405 (199 contracts x [(1 hr x $77.28/hr) + (0.5
hr x $110.82/hr)]). As this would be a one-time requirement, we
annualize our time and cost estimates to 99 hours and $8,820. The
annualization divides our estimates by three (3) years to reflect OMB's
likely approval period. We are annualizing the one-time burden
estimates since we do not anticipate any additional burden after the 3-
year approval period expires.
Amendments to Sec. 438.515(a)(1)(ii) require States to collect
data from Medicare and the State's fee-for-service providers, if all
data necessary to issue an annual quality rating cannot be provided by
the managed care plans and the data are available for collection by the
State without undue burden. We expect a that subset of States would
need to collect Medicare data or State Medicaid fee-for-service data to
report the mandatory quality measures. We assume that plans have access
to Medicare data for their members and have included this burden in the
cost of data collection described above. However, we assume Medicaid
fee-for-service data would need to be provided and that this
requirement would impact 5 States. For a State to collect the fee-for-
service data needed for QRS reporting, we expect it would take: 120
hours at $109.36/hr for a computer programmer to program and synthesize
the data and 20 hours at $77.28/hr for a business operations specialist
to manage the data collection process. In aggregate for Medicaid, we
estimate an annual State burden of 700 hours (5 States x [120 hr + 20
hr]) at a cost of $73,344 ([120 hr x $109.36/hr] + [20 hr x $77.28/
hr]).
Amendments to Sec. Sec. 438.515(a)(2) and 457.1240(d) require the
QRS measure data to be validated. We estimate it would take 16 hours at
$77.28/hr for a business operations specialist to review, analyze and
validate measure data. In aggregate for Medicaid, we estimate an annual
private sector burden of 10,064 hours (629 MCOs, PIHPs, PAHPs and PCCMs
x 16 hr) at a cost of $777,746 (10,064 hr x $77.28/hr). In aggregate
for CHIP for Sec. 457.1240(d), we estimate an annual private sector
burden of 3,184 hours (199 MCOs, PIHPs and PAHPs x 16 hr) at a cost of
$246,060 (3,184 hr x $77.28/hr).
13. ICRs Regarding Requirements for QRS Website Display (Sec. Sec.
438.520(a) and 457.1240)
The following proposed changes will be submitted to OMB for review
under control number 0938-1281 (CMS-10553). The following proposed
changes to Sec. 457.1240 will be submitted to OMB for review under
control number 0938-1282 (CMS-10554).
The proposed amendments to Sec. Sec. 438.520(a) and 457.1240(d)
would require the State to prominently post an up-to-date display on
its website that provides information on available MCOs, PIHPs and
PAHPs. The display must: allow users to view tailored information,
compare managed care plans, provide information on quality ratings and
directs users to resources on how to enroll in a Medicaid or CHIP plan.
Additionally, the display must offer consumer live assistance services.
After the display is established, the State would need to maintain the
display by populating the display with data collected from the
mandatory QRS measure set established as proposed in this proposed
rule. The proposed rule outlines a phase-in approach to the QRS website
display requirements; however, the burden estimate reflects the full
implementation of the website. We recognize this may results is an
overestimate during the initial phase of the website display but
believe the estimate is representative of the longer-term burden
associated with the QRS website display requirements.
To develop the initial display, we estimate it would take: 600
hours at $109.36/hr for a computer programmer to create and test code;
600 hours at $78.18/hr for a web developer to create the user
interface; 80 hours at $77.28/hr for a business operations specialist
to manage the display technical development process; and 450 hours at
$98.50/hr for a database administer to establish the data structure and
organization. We estimate that 44 States for Medicaid and 32 States for
CHIP will develop QRS website displays. For one State, we estimate a
burden of 1,730 hours (600 hr + 600 hr + 80 hr + 450 hr) at a cost of
$163,031 ([600 hr x $109.36/hr] + [600 hr x $78.18/hr] + [80 hr x
$77.28/hr] + [450 hr x $98.50/hr]). In aggregate for Medicaid, we
estimate a one-time State burden of 76,120 hours (44 States x 1,730 hr)
at a cost of $7,173,364 (44 States x $163,031). In aggregate for CHIP
for Sec. 457.1240(d), we estimate a one-time State burden of 55,360
hours (32 States x 1,730 hr) and $5,216,992 (32 States x $163,031). As
this would be a one-time requirement, we annualize our time and cost
estimates for CHIP to 18,453 hours and $48,330,202. The annualization
divides our estimates by three (3) years to reflect OMB's likely
approval period. We are annualizing the one-time burden estimates since
we do not anticipate any additional burden after the 3-year approval
period expires.
To maintain the QRS display annually, we estimate it would take:
384 hours at $109.36/hr for a computer programmer to modify and test
code; 256 hours at $78.18/hr to update and maintain the user interface;
120 hours at $77.28/hr for a business operations specialist to manage
the daily operations of the display; and 384 hours at $98.50/hr for a
database administer to organize data. We estimate that 44
[[Page 28216]]
States for Medicaid and 32 States for CHIP will maintain QRS displays
annually. For one State, we estimate a burden of 1,144 hours (384 hr +
256 hr + 120 hr + 384 hr) at a cost of $109,106 ([384 hr x $92.92/hr] +
[256 hr x $78.18/hr] + [120 hr x $77.28/hr] + [384 hr x $98.50/hr]). In
aggregate for Medicaid, we estimate an annual State burden of 50,336
hours (1,144 hours x 44 States) at a cost of $4,800,664 ($109,106 x 44
States). In aggregate for CHIP for Sec. 457.1240(d), we estimate an
annual State burden of 103,168 hours (1,144 hr x 32 States) at a cost
of $3,491,392 ($109,106 x 32 States).
The amendments to Sec. Sec. 438.520(a)(2)(iv) and 457.1240(d)
would require the display to include quality ratings for mandatory
measures which may be stratified by factors determined by CMS. We
estimate it would take 24 hours at $109.36/hr for a computer programmer
to develop code to stratify plan data. In aggregate for Medicaid (Sec.
438.520(a)(2)(iv)), we estimate an annual private sector burden of
15,096 hours (629 MCOs, PIHPs and PAHPs x 24 hr) at a cost of
$1,650,899 (15,096 hr x $109.36/hr). In aggregate for CHIP for Sec.
457.1240(d), we estimate an annual private sector burden of 4,776 hours
(199 MCOs, PIHPs and PAHPs x 24 hr) at a cost of $522,303 (4,776 hr x
$109.36/hr).
The amendments to Sec. 438.520(a)(3)(v) would require the QRS
website display to include certain managed care plan performance
metrics, as specified by CMS including the results of the secret
shopper survey specified in Sec. 438.68(f). The secret shopper survey
is currently accounted for by OMB under control number 0938-TBD (CMS-
10856). Plans would complete the secret shopper independent of the QRS
requirements. To meet QRS requirements, States would enter data
collected from the secret shopper survey and display the results of the
survey on the QRS. Since the burden for the secret shopper survey is
accounted for under a separate control number, for the purposes of MAC
QRS, we account for the incremental burden associated with meeting the
QRS requirements. We estimate it would take 16 hours at $37.96/hr for
an office clerk to enter the results from the secret shopper survey
into the QRS. In aggregate for Medicaid Sec. 438.520(a)(3)(v), we
estimate an annual private sector burden of 10,064 hours (629 MCOs,
PIHPs and PAHPs x 16 hr) at a cost of $382,029 (10,064 hr x $37.96/hr).
In aggregate for CHIP for Sec. 457.1240(d), we estimate an annual
private sector burden of 3,184 hours (199 MCOs, PIHPs and PAHPs x 16
hr) at a cost of $120,865 (3,184 hr x $37.96/hr).
14. ICRs Regarding QRS Annual Reporting Requirements (Part 438 Subpart
G and Sec. Sec. 438.520(a) and 457.1240)
The following proposed changes will be submitted to OMB for review
under control number 0938-1281 (CMS-10553). The following proposed
changes to Sec. 457.1240 will be submitted to OMB for review under
control number 0938-1282 (CMS-10554).
The proposed amendments to Sec. Sec. 438.535(a) and 457.1240(b)
would mandate that on an annual basis, the State submit a Medicaid
managed care quality rating system report in a form and manner
determined by CMS. We estimate that 44 States for Medicaid and 32
States for CHIP will submit annual MAC QRS reports. We estimate it
would take 24 hours at $77.28/hr for a business operations specialist
to compile the required documentation to complete this report and
attestation that the State is in compliance with QRS standards. In
aggregate for Medicaid for Sec. 438.535(a), we estimate an annual
State burden of 1,056 hours (44 States x 24 hr) at a cost of $81,608
(1,056 hr x $77.28/hr). In aggregate for CHIP for Sec. 457.1240(b), we
estimate an annual State burden of 768 hours (32 States x 24 hr) at a
cost of $59,351 (768 hr x $77.28/hr).
The addition of 438 subpart G for Medicaid, and through a proposed
amendment at Sec. 457.1240(d) for separate CHIP, would revise the
quality rating system requirements and associated burden previously
promulgated under Sec. 438.334. Given the QRS requirements have
substantively changed, our currently approved burden estimates for
making changes to an approved alternative Medicaid managed care QRS are
no longer applicable.
Therefore, alleviating this burden would result in an annual
Medicaid State reduction of minus 116.7 hours [(10 States x 35 hr)/3
years] and minus $8,361 (10 States x [(5 hr x $37.96/hr) + (30 x
$77.28/hr)]/3 years). Similarly, we estimate an annual CHIP State
savings of minus 116.7 hours [(10 States x 35 hr)/3 years] and minus
$8,361 [(10 States x ((5 hr x $37.96/hr) + (30 x $77.28/hr))/3 years)].
To implement an alternative Medicaid managed care QRS, we estimate
it would take: 5 hours at $37.96/hr for an office and administrative
support worker, 25 hours at $77.28/hr for a business operations
specialist to complete the public comment process, and 5 additional
hours at $77.28/hr for a business operations specialist to seek and
receive approval from CMS for the change. We assume that a subset of
States will opt for an alternative QRS and that the subset will revise
their QRS once every three years.
15. ICRs Regarding Program Integrity Requirements Under the Contract
(Sec. Sec. 438.608 and 457.1285)
The following proposed changes to Sec. 438.608 will be submitted
to OMB for review under control number 0938-TBD (CMS-10856). At this
time the OMB control number has not been determined, but it will be
assigned by OMB upon their clearance of our proposed collection of
information request. The control number's expiration date will be
issued by OMB upon their approval of our final rule's collection of
information request. The following proposed changes to Sec. 457.1285
will be submitted to OMB for review under control number 0938-1282
(CMS-10554).
The proposed amendments to Sec. Sec. 438.608 and 457.1285 would
require States to update all MCO, PIHP, and PAHP contracts to require
managed care plans to report overpayments to the State within 10
business days of identifying or recovering an overpayment. We estimate
that the proposed changes to the timing of overpayment reporting (from
timeframes that varied by State to 10 business days for all States)
would apply to all MCO, PIHP, and PAHP contracts, including contracts
for NEMT, that is, a total of 654 contracts for Medicaid, and 199
contracts for CHIP. We estimate it would take: 2 hours at $77.28/hr for
a business operations specialist and 1 hour at $110.82/hr for a general
and operations manager to modify State contracts with plans. In
aggregate for Medicaid for Sec. 438.608, we estimate a one-time State
burden of 1,962 hours (654 contracts x 3 hr) at a cost of $173,559 [654
contracts x ((2 hr x $77.28/hr) + (1 hr x $110.82/hr))]. As this would
be a one-time requirement, we annualize our time and cost estimates to
654 hours and $57,853.
In aggregate for CHIP for Sec. 457.1285, we estimate a one-time
State burden of 597 hours (199 contracts x 3 hr) at a cost of $52,811
[199 contracts x ((2 hr x $77.28/hr) + (1 hr x $110.82/hr))]. As this
would be a one-time requirement, we annualize our time and cost
estimates to 199 hours and $17,604. The annualization divides our
estimates by three (3) years to reflect OMB's likely approval period.
We are annualizing the one-time burden estimate since we do not
anticipate any additional burden after the 3-year approval period
expires.
We also estimate that it would take MCOs, PIHPs, and PAHPs 1 hour
at
[[Page 28217]]
$109.36/hr for a computer programmer to update systems and processes
already used to meet the previous requirement for ``prompt'' reporting.
In aggregate for Medicaid for Sec. 438.608, we estimate a one-time
private sector burden of 654 hours (654 contracts x 1 hr) at a cost of
$71,521 (654 hr x $109.36/hr). As this would be a one-time requirement,
we annualize our time and cost estimates to 218 hours and $23,840. In
aggregate for CHIP for Sec. 457.1285, we estimate a one-time private
sector burden of 199 hours (199 contracts x 1 hr) at a cost of $21,763
(199 contracts x $109.36/hr). As this would be a one-time requirement,
we annualize our time and cost estimates to 218 hours and $7,947. The
annualization divides our estimates by three (3) years to reflect OMB's
likely approval period. We are annualizing the one-time burden estimate
since we do not anticipate any additional burden after the 3-year
approval period expires.
C. Summary of Collection of Information Requirements and Associated
Burden Estimates
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D. Submission of PRA-Related Comments
We have submitted a copy of this proposed rule to OMB for its
review of the rule's information collection requirements. The
requirements are not effective until they have been approved by OMB.
To obtain copies of the supporting statement and any related forms
for the proposed collections discussed above, please visit the CMS
website at www.cms.hhs.gov/PaperworkReductionActof1995, or call the
Reports Clearance Office at 410-786-1326.
We invite public comments on these potential information collection
requirements. If you wish to comment, please submit your comments
electronically as specified in the DATES and ADDRESSES section of this
proposed rule and identify the rule (CMS-2439-P), the ICR's CFR
citation, and OMB control number.
III. Response to Comments
Because of the large number of public comments we normally receive
on Federal Register documents, we are not able to acknowledge or
respond to them individually. We will consider all comments we receive
by the date and time specified in the DATES section of this preamble,
and, when we proceed with a subsequent document, we will respond to the
comments in the preamble to that document.
IV. Regulatory Impact Analysis
A. Statement of Need
This proposed rule would advance CMS' efforts to improve access to
care, quality and health outcomes, and better address health equity
issues for Medicaid and CHIP managed care enrollees. The proposed rule
would specifically address standards for timely access to care and
States' monitoring and enforcement efforts, reduce burden for State
directed payments and certain quality reporting requirements, add new
standards that would apply when States use in lieu of services and
settings (ILOSs) to promote effective utilization and identify the
scope and nature of ILOS, specify medical loss ratio (MLR)
requirements, and establish a quality rating system (QRS) for Medicaid
and CHIP managed care plans.
B. Overall Impact
We have examined the impacts of this rule as required by Executive
Order 12866 on Regulatory Planning and Review (September 30, 1993),
Executive Order 13563 on Improving Regulation and Regulatory Review
(January 18, 2011), the Regulatory Flexibility Act (RFA) (September 19,
1980, Pub. L. 96-354), section 1102(b) of the Act, section 202 of the
Unfunded Mandates Reform Act of 1995 (March 22, 1995; Pub. L. 104-4),
Executive Order 13132 on Federalism (August 4, 1999), and the
Congressional Review Act (5 U.S.C. 804(2)).
Executive Orders 12866 and 13563 direct agencies to assess all
costs and benefits of available regulatory alternatives and, if
regulation is necessary, to select regulatory approaches that maximize
net benefits (including potential economic, environmental, public
health and safety effects, distributive impacts, and equity). Section
3(f) of Executive Order 12866, as amended by Executive Order 14094,
defines a ``significant regulatory action'' as an action that is likely
to result in a rule: (1) having an annual effect on the economy of $200
million or more in any 1 year, or adversely and materially affecting a
sector of the economy, productivity, competition, jobs, the
environment, public health or safety, or State, local or tribal
governments or communities; (2) creating a serious inconsistency or
otherwise interfering with an action taken or planned by another
agency; (3) materially altering the budgetary impacts of entitlement
grants, user fees, or loan programs or the rights and obligations of
recipients thereof; or (4) raising legal or policy issues for which
centralized review would meaningfully further the President's
priorities or the principles set forth in the Executive Order.
A regulatory impact analysis (RIA) must be prepared for major
rules. Based on our estimates, OMB's Office of Information and
Regulatory Affairs has determined this rulemaking is ``significant''
under Section 3(f)(1) as measured by the $200 million threshold, and
hence also a major rule under Subtitle E of the Small Business
Regulatory Enforcement Fairness Act of 1996 (also known as the
Congressional Review Act). Accordingly, we have prepared a Regulatory
Impact Analysis that to the best of our ability presents the costs and
benefits of the rulemaking. Therefore, OMB has reviewed these proposed
regulations, and the Departments have provided the following assessment
of their impact.
C. Detailed Economic Analysis
We have examined the proposed provisions in this rule and
determined that most of the proposed revisions to part 438 and part 457
outlined in this proposed rule are expected to minimally or moderately
increase administrative burden and associated costs as we note in the
COI (see section II. of this proposed rule). Aside from our analysis on
burden in the COI, we believe that certain provisions in this proposed
rule should specifically be analyzed in this regulatory impact analysis
as potentially having a significant economic impact. Those proposed
provisions include State directed payments, MLR reporting standards,
and ILOS due to the impact these proposed provisions could have on the
associated and corresponding managed care payments.
1. State Directed Payments (SDPs) (Sec. Sec. 438.6, 438.7)
Neither the May 6, 2016 final rule (81 FR 27830) nor the November
13, 2020 final rule (85 FR 72754) included a regulatory impact analysis
that discussed the financial and economic effects of SDPs. At the time
the 2016 final rule was published and adopted regulations explicitly
governing State directed payments, we believed that States would use
the SDPs in three broad ways to: (1) transition previous pass-through
payments into formal arrangements as SDPs; (2) add or expand provider
payment requirements to promote access to care; and (3) implement
quality or value payment models that include Medicaid managed care
plans. However, since Sec. 438.6(c) was issued in the 2016 final rule,
States have requested approval for an increasing number of SDPs. The
scope, size, and complexity of the SDPs being submitted by States for
approval has also grown steadily. In calendar year 2017, CMS received
36 preprints for our review and approval from 15 States; in calendar
year 2021, CMS received 223 preprints from 39 States. For calendar year
2022, CMS received 309 preprints from States. As of March 2023, CMS has
reviewed more than 1,100 SDP proposals and approved more than 1,000
proposals since the 2016 final rule was issued. To accommodate these
requests from States, CMS applied discretion in interpreting and
applying Sec. 438.6(c) in reviewing and approving SDPs. The 2016 final
rule required criteria to determine if provider payment rates are
``reasonable, appropriate, and attainable'' and that SDPs must relate
to utilization, quality, or other goals described in Sec. 438.6(c).
CMS has interpreted these sections of the regulation broadly, and
therefore, the amount of SDP payments has grown significantly over
time.
SDPs also represent a substantial amount of State and Federal
spending. The Medicaid and CHIP Payment and Access Commission (MACPAC)
reported that CMS approved SDPs in 37
[[Page 28227]]
States, with spending exceeding more than $25 billion.\150\ The U.S.
Government Accountability Office (GAO) also reported that at least $20
billion has been approved by CMS for preprints with payments to be made
on or after July 1, 2021, across 79 proposals.\151\
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\150\ Medicaid and CHIP Payment and Access Commission, ``Report
to Congress on Medicaid and CHIP,'' June 2022, available at https://www.macpac.gov/wp-content/uploads/2022/06/MACPAC_June2022-WEB-Full-Booklet_FINAL-508-1.pdf.
\151\ U.S. Government Accountability Office, ``Medicaid: State
Directed Payments in Managed Care,'' June 28, 2022, available at
https://www.gao.gov/assets/gao-22-105731.pdf.
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We have tracked SDP spending trends as well. Using the total
spending captured for each SDP through the end of fiscal year 2022, we
calculate that SDP payments in 2022 were at least $52.2 billion. there
may be some SDPs for which CMS does not have projected or actual
spending data. In addition, our data reporting and collection is not
standardized, and in some cases may be incomplete, so spending data for
some SDP approvals may be less accurate. CMS began collecting total
dollar estimates for SDPs incorporated through adjustments to base
rates as well as those incorporated through separate payment terms with
the revised preprint form published in January 2021; States were
required to use the revised preprint form for rating periods beginning
on or after July 1, 2021. We estimate that SDP spending comprises
approximately 11.3 percent of total managed care payments in 2022
($461.6 billion) and 6.6 percent of total Medicaid benefit expenditures
($794.5 billion). SDP spending varies widely across States. Thirty-nine
(39) States reported the use of one or more SDPs in 2022. In these
States, the percentage of Medicaid managed care spending paid through
SDPs ranged from 1 percent to 58 percent, with a median of 8 percent;
as a share of total Medicaid spending, SDPs ranged from 0 percent to 33
percent, with a median of 3 percent.
From 2016 through 2022, SDPs were a significant factor in Medicaid
expenditure growth. Total benefit spending increased at an average
annual rate of 6.3 percent per year from 2016 through 2022; excluding
SDPs, benefit spending grew at an average rate of 5.1 percent. Managed
care payments grew 9.2 percent on average over 2016 to 2022, but
excluding SDPs, the average growth rate was 7.0 percent. While some SDP
spending may have been included in managed care payments prior to 2016
(either as a pass-through payment or some other form of payment), by
2022 we expect that much of this is new spending.
In 2022, we estimate that about 75 percent of SDP spending went to
hospitals for inpatient and outpatient services, and another 5 percent
went to academic medical centers. The remaining 20 percent of SDP
spending went to nursing facilities, primary care physicians, specialty
physicians, HCBS and personal care service providers, behavioral health
service providers, and dentists.
The data available do not allow us to determine how much of this
baseline SDP spending was incorporated into managed care expenditures
prior to the 2016 final rule, or reflected historical transfers from
prior payment arrangements. For example, States transitioned pass-
through payments to SDPs or transferred spending from fee-for-service
payments (for example, supplemental payments) to SDPs. Some States
indicate that the SDP has had no net impact on rate development while
other States have reported all estimated spending for the services and
provider class affected by the SDP. Based on our experience working
with States, we believe much of the earlier SDP spending was largely
existing Medicaid spending that was transitioned to managed care SDPs.
However, in more recent years, we believe that most SDP spending
reflects new expenditures. For context, States reported $6.7 billion in
pass-through payments after the 2016 final rule.\152\ States also have
reported only a small decrease in fee-for-service supplemental payments
since 2016 (from $28.7 billion in 2016 to $27.5 billion in 2022).\153\
SDP spending in 2022 significantly exceeds the originally reported
pass-through payments and the changes in fee-for-service supplemental
payments.
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\152\ Our data reflects documentation provided from 15 States
with pass-through payments in rating periods beginning from July 1,
2017 through June 30, 2018.
\153\ CMS-64. https://www.medicaid.gov/medicaid/financial-management/state-expenditure-reporting-for-medicaid-chip/expenditure-reports-mbescbes/.
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The proposals in this rule are intended to ensure the following
policy goals: (1) Medicaid managed care enrollees receive access to
high-quality care under SDPs; (2) SDPs are appropriately linked to
Medicaid quality goals and objectives for the providers participating
in the SDPs; and (3) CMS has the appropriate fiscal and program
integrity guardrails in place to strengthen the accountability and
feasibility of SDPs.
The proposal expected to have the most significant economic impact
is setting a payment ceiling at 100 percent of the ACR for SDPs for
inpatient hospital services, outpatient hospital services, nursing
facility services, and qualified practitioner services at academic
medical centers. As discussed in section I.B.2.f. of this proposed
rule, we have used the ACR as a benchmark for total payment levels for
all SDP reviews since 2018 and have not knowingly approved an SDP that
includes payment rates that are projected to exceed the ACR. Based on
the available data, we estimate that $11.6 billion of SDPs in 2022
reflect payments at or near the ACR. It is difficult to determine the
amounts of these payments due to data quality and inconsistent
reporting of these details. For example, if payment data are aggregated
across multiple providers or provider types, it can be difficult to
determine if providers are being paid at different levels.
Additionally, many SDPs report payment rates relative to Medicare
instead of ACR; for some SDPs, the payment rates relative to Medicare
suggest effective payment rates would be near the ACR. These would
include SDPs with effective payment rates of 150 percent or more of the
Medicare rate (with several over 200 percent and as high as 450
percent).
Under current policy, we project that SDP spending would increase
from $52 billion in 2022 (or 11.3 percent of managed care spending) to
about $91 billion by 2028 (or 15 percent of managed care spending).
Table 6--Projected Medicaid Managed Care and State Directed Spending Under Current Policy, FY 2022-2028
[In billions of dollars]
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2022 2023 2024 2025 2026 2027 2028
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Managed care spending................... $461.6 $502.2 $479.4 $502.9 $536.6 $571.1 $607.7
[[Page 28228]]
SDP spending............................ $52.2 $66.1 $67.5 $73.1 $79.2 $85.7 $91.2
SDP as share of managed care............ 11.3% 13.2% 14.1% 14.5% 14.8% 15.0% 15.0%
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Estimating the impact of the proposed SDP provisions is challenging
for several reasons. First, as noted previously, the projected and
actual spending data that we collect from States is not standardized,
and in some cases aggregated across providers. It is also often
difficult to determine how payment rates compare, especially when
States use different benchmarks for payment (for example, comparing
SDPs using Medicare payment rates to those using ACR payment rates). In
addition, there is frequently limited information on ACR payment rates.
It is difficult to determine how the ACR may be calculated and how the
calculation may vary across different States and providers.
Furthermore, it may be difficult to determine how many more providers
are not paid under SDPs and how much they could be paid if SDPs were
expanded to them.
Second, it is difficult to determine how much providers are paid in
managed care programs without SDPs. These data appear to be less
frequently reported, and we have virtually no information about
provider payments when the State does not use an SDP. This information
is important when estimating the impact of changes in SDPs, because the
initial payment rate matters as much as the final rate. In some cases,
the initial payment rates for existing SDPs are significantly low (for
example, there are several SDPs where the reported initial payment
rates are 10 to 20 percent of ACR or commercial rates, 25 to 30 percent
of Medicare rates, or 10 to 35 percent of Medicaid State plan rates).
In other cases, the initial payment rates are relatively higher. Thus,
it may be difficult to determine how large new SDPs would be.
Third, there is significant variation in the use of SDPs across
States. States have significant discretion in developing SDPs
(including which providers receive SDPs and the amounts of the
payments), and it is challenging to predict how States would respond to
changes in policy. Some States may add more SDPs or expand spending in
existing SDPs. Moreover, as many SDPs are funded through sources other
than State general revenues (such as intergovernmental transfers or
provider taxes), decisions about SDPs may be dependent on the
availability of these funding sources.
For these reasons, we believe it is prudent to provide a range of
estimated impacts for this section of the proposed rule. The following
estimates reflect a reasonable expectation of the impacts of this
proposed rule on Medicaid expenditures, but do not include all possible
outcomes.
We estimate that the low end of the range for the proposed changes
would have zero impact on Medicaid expenditures. That is, we assume
that the new policies in the rule would have no bearing on States'
future decisions on SDPs. Future growth in Medicaid spending on SDPs
would be the same as currently projected. This estimate also assumes
that there would be no reduction in expenditures from limiting
effective payment rates to ACR rates.
We believe this is a reasonable estimate of the low end of this
range. SDPs are already growing rapidly and several States already have
SDPs with effective payment rates at or near the ACR. In addition, SDP
spending is projected to continue to grow as a share of Medicaid
managed care spending over the next several years, which suggests that
other States may add SDPs or increase the payment rates within the
SDPs. Thus, one possible outcome is that States would use SDPs the same
way under current policy and under the proposed rule.
The estimate of the upper end of the range is based on the
expectation that the provisions of the proposed rule would prompt
States to increase SDP spending. We believe that by setting the payment
limit at the ACR rates for certain services, States may increase the
size and scope of future SDPs to approach this limit. In particular,
there are many SDPs that currently have effective reimbursement rates
at or around 100 percent of Medicare reimbursement rates, and others
with rates below 100 percent of ACR, and that States may potentially
increase payments associated with these SDPs.
For the high scenario, we assume that Medicaid SDP spending would
increase at a faster rate than projected under current law. Under
current law, Medicaid SDP spending is projected to reach 15 percent of
managed care spending by 2027; we assume in the high scenario that SDP
spending would reach about 17.5 percent of managed care spending in
2027. Under this scenario, SDP spending would increase by approximately
20 percent by 2027 (or about $16 billion). From 2024 through 2026, SDP
spending would increase somewhat faster than assumed under current law
to reach those levels. This increase would include additional spending
from current SDPs increasing payment rates to the ACR, and may also
include new or expanded SDPs. We would also expect that this would
occur mostly among SDPs for hospitals and academic medical centers, as
those are currently the providers that receive the majority of SDPs. We
have not estimated a breakdown of impacts by provider type or by State
in this analysis. The estimated impacts are provided in Table 7.
Table 7--Projected Medicaid State Directed Payment Spending Under Proposed Rule, High Scenario, FY 2024-2028
[In billions of dollars]
----------------------------------------------------------------------------------------------------------------
2024 2025 2026 2027 2028
----------------------------------------------------------------------------------------------------------------
Current law..................... $67.5 $73.1 $79.2 $85.7 $91.2
Proposed rule................... 72.2 81.7 91.8 101.9 108.5
Impact.......................... 4.7 8.6 12.6 16.2 17.3
----------------------------------------------------------------------------------------------------------------
[[Page 28229]]
In Table 8, we provide estimates of the impacts on the Federal
government and on States.
Table 8--Projected Medicaid State Directed Payment Spending Under Proposed Rule By Payer, High Scenario, FY 2024-
2028
[in billions of dollars]
----------------------------------------------------------------------------------------------------------------
2024 2025 2026 2027 2028
----------------------------------------------------------------------------------------------------------------
Total impact.................... $4.7 $8.6 $12.6 $16.2 $17.3
Federal government.............. 3.1 5.6 8.2 10.5 11.1
States.......................... 1.6 3.0 4.4 5.7 6.2
----------------------------------------------------------------------------------------------------------------
We project that the Federal government would pay an additional
$11.1 billion in 2028, with the States paying an additional $6.2
billion in the high scenario. We would note that for the States, they
would have discretion of whether or not to increase SDP spending
(through existing or new SDPs), and that the source of the non-Federal
share may vary. Many States already use sources other than State
general revenues (such as IGTs and provider taxes, as noted
previously), and therefore the direct impact to State expenditures may
be less than projected.
As noted previously, there is a wide range of possible outcomes of
this proposed rule on SDP expenditures. The actual changes in spending
may be difficult to determine, as there is uncertainty in the future
amount of spending through SDPs in the baseline. The specific impacts
could also vary over time, by State, and by provider type. We believe
actual impacts can reasonably be expected to fall within the range
shown here.
There are additional proposals in this rule that may also slightly
increase SDP spending. This includes allowing States to:
(1) Direct expenditures for non-network providers;
(2) Set the amount and frequency for VBP SDPs;
(3) Recoup unspent funds for VBP SDPs; and
(4) Exempting minimum fee schedules at the Medicare rate from prior
approval.
We do not have quantitative data to analyze the impact of these
provisions. However, based on a qualitative analysis of our work with
States, we believe these regulatory changes would have much more
moderate effects on the economic impact in comparison to the ceiling on
payment levels described above. Allowing States to direct expenditures
for non-network providers will likely increase the number of State
contract provisions; however, we anticipate that most States will want
to require minimum fee schedules tied to State plan rates, which will
likely result in very small changes from existing rate development
practices. Regarding the proposal to remove the existing regulatory
requirements for setting the amount and frequency for VBP SDPs and
recouping unspent funds for VBP SDPs, we anticipate this will change
the types of SDPs States seek, encouraging them to pursue VBP models,
that would replace existing VBPs, though a few States may pursue new
models. The proposed regulatory requirement to exempt minimum fee
schedules tied to Medicare rates will likely cause some increase in
spending as more States may take up this option, but again, we do not
anticipate this to have as significant impact on rate development.
There are a few proposals in this rule that are likely to exert
some minor downward pressure on the rate of growth in SDP spending,
such as the enhanced evaluation requirements, requirements related to
financing of the non-Federal share, and eliminating States' ability to
use reconciliation processes. We expect that these provisions would not
have any significant effect on Medicaid expenditures.
Aside from spending, we believe many of the proposals in section
I.B.2. of this proposed rule would have significant qualitative impacts
on access, quality, and transparency. One example is our proposal to
permit the use of SDPs for non-network providers (section I.B.2.d. of
this proposed rule). One of the most frequently used non-network
provider types is family planning. Permitting States to use SDPs for
family planning providers could greatly improve access and ease access
for enrollees consistent with the statutory intent of section
1902(a)(23)(B) of the Act. Our proposal to permit States to set the
frequency and amount of SDP payments (section I.B.2.h. of this proposed
rule) should remove unnecessary barriers for States implementing VBP
SDPs. This should have direct impacts on quality of care as States will
be more inclined to use VBP SDPs. It will allow the payments to be more
closely linked to the services provided in a timely fashion, and it
will allow States to establish strong parameters and operational
details that define when and how providers will receive payment to
support robust provider participation. Lastly, our proposal (section
I.B.2.b. of this proposed rule) to require specific information in
managed care plan contracts would improve accountability to ensure that
the additional funding included in the rate certification is linked to
a specific service or benefit provided to a specific enrollee covered
under the contract.
Taken together, we believe our SDP related proposals in this rule
would enable us to ensure that SDPs would be used to meet State and
Federal policy goals to improve access and quality, used for the
provision of services to enrollees under the contract, and improve
fiscal safeguards and transparency. The proposals in this rule would
provide a more robust set of regulations for SDPs and are informed by
six years of experience reviewing and approving SDP preprints. We
believe the resulting regulations would enable more efficient and
effective use of Medicaid managed care funds.
2. Medical Loss Ratio (MLR) Standards (Sec. Sec. 438.8, 438.74,
457.1201, 457.1203, 457.1285)
We propose to amend Sec. Sec. 438.3(i), 438.8(e)(2), 457.1201, and
457.1203 to specify that only those provider incentives and bonuses
that are tied to clearly defined, objectively measurable, and well-
documented clinical or quality improvement standards that apply to
providers may be included in incurred claims for MLR reporting. In
States that require managed care plans to pay remittances back to the
State for not meeting a minimum MLR, and where remittance calculations
are based on the MLR standards in Sec. 438.8, the remittance amounts
may be affected. If managed care plans currently include
[[Page 28230]]
(in reported incurred claims) payments to providers that significantly
reduce or eliminate remittances while providing no value to consumers,
the proposed clarification would result in transfers from such managed
care plans to States in the form of higher remittances or lower
capitation rates. Although we do not know how many managed care plans
currently engage in such reporting practices or the amounts improperly
included in MLR calculations, using information from a prior CCIIO RIA
analysis,\154\ we estimate the impact of the proposed clarification by
assuming that provider incentive and bonus payments of 1.06 percent or
more paid claims (the top 5 percent of such observations) may represent
incentives based on MLR or similar metrics. Based on this assumption
and the Medicaid MLR data for 2018, the proposed clarification would
increase remittances paid by managed care plans to States by
approximately $12 million per year (total computable).
---------------------------------------------------------------------------
\154\ 87 FR 703.
---------------------------------------------------------------------------
We propose to amend Sec. Sec. 438.8(e)(3) and 457.1203(c) to
specify that only expenditures directly related to activities that
improve health care quality may be included in QIA expenses for MLR
reporting. In States that require managed care plans to pay remittances
back to the State for not meeting a minimum MLR, and where the
remittance calculations are based on the MLR standards in Sec. 438.8,
the remittance amounts may be affected. This proposed change would
result in transfers from managed care plans that currently include
indirect expenses in QIA to States in the form of higher remittances or
lower capitation rates. Although we do not know how many managed care
plans include indirect expenses in QIA, using information from a
previous CCIIO RIA analysis,\155\ we estimate the impact of the
proposed change by assuming that indirect expenses inflate QIA by 41.5
percent (the midpoint of the 33 percent to 50 percent range observed
during CCIIO MLR examinations) for half of the issuers that report QIA
expenses (based on the frequency of QIA-related findings in CCIIO MLR
examinations). Based on these assumptions and the Medicaid MLR data for
2018, the proposed clarification would increase remittances paid by
managed care plans to States by approximately $49.8 million per year.
---------------------------------------------------------------------------
\155\ 87 FR 703.
---------------------------------------------------------------------------
We propose to amend Sec. Sec. 438.608(a)(2) and (d)(3), and
457.1285 to require States' contracts with managed care plans to
include a provision requiring managed care plans to report any
overpayment (whether identified or recovered) to the State. In States
that require managed care plans to pay remittances back to the State
for not meeting a minimum MLR, and where the remittance calculations
are based on the MLR standards in Sec. 438.8, the remittance amounts
may be affected. Given that States do not provide this level of payment
reporting to CMS, we are unable to quantify the benefits and costs of
this proposed change; however, this proposed change may result in
transfers from managed care plans to States in the form of higher
remittances or lower capitation rates.
We propose to amend 438.8(k) to require managed care plans to
report SDPs to States as a line item in their MLR reports. In States
that require managed care plans to pay remittances back to the State
for not meeting a minimum MLR, and the remittance calculation
arrangements are based on Sec. 438.8, the remittance amounts may be
affected. Given that CMS does not have data on actual revenue and
expenditure amounts for SDPs that would allow for modeling the effect
of the line item reporting on remittances, we are unable to quantify
the benefits and costs of this proposed change. We expect that this
proposed change may result in transfers from States to managed care
plans in the form of lower remittances or higher capitation rates.
3. In Lieu of Services and Settings (ILOSs) (Sec. Sec. 438.2, 438.3,
438.16, 457.1201, 457.120)
In the May 6, 2016 final rule (81 FR 27830), the regulatory impact
analysis addressed the financial and economic effects of allowing FFP
for capitation payments made for enrollees that received inpatient
psychiatric services during short-term stays in an institution for
mental disease (IMD) as an ILOS; however, it did not address other
potential ILOS (see 81 FR 27840 and 27841 for further details). When we
analyzed the May 6, 2016 final rule for the regulatory impact analysis,
we concluded that the financial and economic effects of all other ILOSs
would be offset by a decrease in expenditures for the State plan-
covered services and settings for which ILOSs are a medically
appropriate and cost effective substitute. The use of ILOSs is a
longstanding policy in managed care given the flexibility that managed
care plans have historically had in furnishing care in alternate
settings and services in a risk-based delivery system, if cost
effective, on an optional basis and to the extent that the managed care
plan and the enrollee agree that such setting or service would provide
medically appropriate care. States and managed care plans historically
have utilized ILOSs that are immediate substitutes for covered services
and settings under the State plan, such as a Sobering Center as a
substitute for an emergency department visit. More recently, a few
States and managed care plans have begun utilizing ILOSs as longer term
substitutes for covered services and settings under the State plan. On
January 7, 2021, CMS published a State Health Official (SHO) letter
(SHO# 21-001) \156\ that described opportunities under Medicaid and
CHIP to better address social determinants of health (SDOH).
Additionally, on January 4, 2023, CMS published a State Medicaid
Director (SMD) letter (SMD# 23-001) \157\ that outlined additional
guidance for ILOSs in Medicaid managed care. Since CMS published this
guidance, States have been working to implement changes in their
Medicaid managed care programs to meet the HRSNs of Medicaid
beneficiaries more effectively, including partnering with community-
based organizations that routinely address HRSNs.
---------------------------------------------------------------------------
\156\ Opportunities in Medicaid and CHIP to Address Social
Determinants of Health, https://www.medicaid.gov/federal-policy-guidance/downloads/sho21001.pdf.
\157\ Additional Guide on Use of In Lieu of Services and
Settings in Medicaid Managed Care, https://www.medicaid.gov/federal-policy-guidance/downloads/smd23001.pdf.
---------------------------------------------------------------------------
We believe that expanding the definition of what is allowable as
ILOSs in Medicaid managed care would likely lead to an increase in
Medicaid expenditures. Many of these services intended to address HRSNs
may not have been previously eligible for coverage under Medicaid as an
ILOS. While guidance requires these to be cost effective, the proposed
rule does not require cost effectiveness to be ``budget neutral.''
Moreover, for ILOSs that are intended to be in lieu of some future
service, the cost effectiveness may need to be measured over years.
Data on ILOS is extremely limited, and CMS does not currently
collect any data (outside of ILOS spending for IMDs as part of the
managed care rate contract). Moreover, there is limited information on
the additional ILOSs that States may use. Therefore, we are providing a
range of potential impacts for this section as well.
At the low end of the range, we project that there would be no
impact on Medicaid expenditures. In these cases, we would assume (1)
the use of new ILOSs are relatively lower; and (2) additional ILOS
spending is offset by savings from other Medicaid services.
[[Page 28231]]
At the high end of the range, we project that there would be some
increase in Medicaid spending. We make the following assumptions for
the high scenario: (1) half of States would use new ILOSs; (2) States
would increase use of ILOSs to 2 percent of total Medicaid managed care
spending; and (3) additional ILOSs would offset 50 percent of new
spending. Table 9 shows the impacts in the high scenario.
Table 9--Projected Medicaid ILOS Spending Under Proposed Rule by Payer, High Scenario, FY 2024-2028
[In billions of dollars]
----------------------------------------------------------------------------------------------------------------
2024 2025 2026 2027 2028
----------------------------------------------------------------------------------------------------------------
Total impact.................... $2.4 $2.5 $2.7 $2.9 $3.0
Federal government.............. 1.6 1.6 1.7 1.9 2.0
States.......................... 0.8 0.9 1.0 1.0 1.0
----------------------------------------------------------------------------------------------------------------
We also believe it is important for CMS to begin to capture data on
ILOS expenditures as a portion of total capitation payments that are
eligible for FFP to ensure appropriate fiscal oversight, as well as
detail on the managed care plans' ILOS costs. Therefore, we proposed
reporting related to the final ILOS cost percentage and actual MCO,
PIHP and PAHP ILOS costs in Sec. Sec. 438.16(c) and 457.1201(c). This
will also aid us in future regulatory impact analyses.
4. Regulatory Review Cost Estimation
If regulations impose administrative costs on private entities,
such as the time needed to read and interpret this proposed rule, we
should estimate the cost associated with regulatory review. Due to the
uncertainty involved with accurately quantifying the number of entities
that will review the rule, we assume that the total number of unique
commenters on the 2016 final rule will be the number of reviewers of
this proposed rule. We received 879 unique comments on the 2016 final
rule. We acknowledge that this assumption may understate or overstate
the costs of reviewing this rule. It is possible that not all
commenters reviewed the 2016 rule in detail, and it is also possible
that some reviewers chose not to comment on the proposed rule. For
these reasons, we thought that the number of past commenters would be a
fair estimate of the number of reviewers of this rule. We welcome any
comments on the approach in estimating the number of entities which
will review this proposed rule.
We also recognize that different types of entities are in many
cases affected by mutually exclusive sections of this proposed rule,
and therefore, for the purposes of our estimate, we assume that each
reviewer reads approximately 50 percent of the rule. We seek comments
on this assumption.
Using the wage information from the BLS for medical and health
service managers (Code 11-9111), we estimate that the cost of reviewing
this rule is $115.22 per hour, including overhead and fringe benefits
https://www.bls.gov/oes/current/oes_nat.htm. Assuming an average
reading speed, we estimate that it would take approximately 20 hours
for the staff to review half of this proposed rule. For each entity
that reviews the rule, the estimated cost is $2,304. Therefore, we
estimate that the total cost of reviewing this regulation is $2
million.
D. Alternatives Considered
1. State Directed Payments (SDPs)
As discussed in section I.B.2.f. of this proposed rule on provider
payment limits, we are considering alternatives to the ACR as a total
payment rate limit for inpatient hospital services, outpatient hospital
services, nursing facility services, and qualified practitioner
services at an academic medical center for each SDP. The alternatives
we are considering include the Medicare rate, some level between
Medicare and the ACR, or a Medicare equivalent of the ACR. We are also
considering an alternative that would establish a total payment rate
limit for any SDPs described in paragraphs (c)(1)(i) and (ii) that are
for any of these four services, at the ACR, while limiting the total
payment rate for any SDPs described in paragraph Sec.
438.6(c)(1)(iii)(C) through (E), at the Medicare rate. We are also
considering and seek public comment on establishing a total payment
rate limit for all services for all SDP arrangements described in Sec.
438.6(c)(1)(i) and (ii), and 438.6(c)(1)(iii)(C) through (E) at the
Medicare rate. For each of these alternatives, we acknowledge that some
States currently have SDPs that have total payment rates up to the ACR.
Therefore, these alternative proposals could be more restrictive, and
States could need to reduce funding from current levels, which could
have a negative impact on access to care and health equity initiatives.
2. Medical Loss Ratio (MLR) Standards
For all MLR-related proposed changes, except those relating to SDP
reporting, the only alternative considered was no change. We considered
alternatives to requiring actual SDP amounts as part of MLR reports,
including creating a new separate reporting process for SDPs or
modifying existing reporting processes to include SDPs. We determined
that creating a new separate reporting process specific to SDPs would
impose significant burden on States as it would require State staff to
learn a new process and complete an additional set of documents for SDP
reporting. We considered modifying other State managed care reporting
processes, for example, MCPAR, to include SDPs but, unlike MLR
reporting, those processes were not specific to reporting financial
data. We propose integrating SDP reporting in the MLR as the current
MLR process requires reporting of financial data from managed care
plans, and in turn, States provide a summary of these reports to CMS in
the form of the annual MLR summary report. The integration of managed
care plan and State SDP reporting using current MLR processes will
encourage States to add the monitoring and oversight of SDPs as a part
of a State's established MLR reporting process.
3. In Lieu of Services and Settings (ILOSs) (Sec. Sec. 438.2, 438.3,
438.16, 457.1201, 457.120)
One alternative we considered was leaving the 2016 final rule as it
is today; however, since the rule was finalized in 2016, we continue to
hear of increased State and plan utilization and innovation in the use
of ILOSs, and we do not believe the current regulation ensures
appropriate enrollee and fiscal protections. As a result, we propose
many additional safeguards in this rule. The ILOS proposals seek to
ensure appropriate safeguards while also specifying that States and
managed care plans can consider both short term and
[[Page 28232]]
longer term substitutes for State plan-covered services and settings.
Additionally, we considered including enrollee protections and ILOS
transparency without the 5 percent limit on the ILOS cost percentage
and the ILOS evaluation, when applicable. However, we have concerns
regarding the potential unrestrained growth of ILOS expenditures.
E. Accounting Statement and Table
As required by OMB Circular A-4 (available at https://www.whitehouse.gov/wp-content/uploads/legacy_drupal_files/omb/circulars/A4/a-4.pdf), we have prepared an accounting statement in
Table 10 showing the classification of the impact associated with the
provisions of this proposed rule. In the case of SDPs, we categorize
these as transfers from the Federal government and States to health
care providers. For ILOSs, we categorize these as transfers from the
Federal government and States to beneficiaries in the form of
additional services. Finally, for MLR requirements, we categorize these
as transfers from managed care organizations to the Federal government
and States.
This provides our best estimates of the transfer payments outlined
in the ``Section C. Detailed Economic Analysis'' above. We detail our
estimates of the low and high end of the ranges in this section, and
the primary estimate is the average of the low and high scenario
impacts. This reflects a wide range of possible outcomes, but given the
uncertainty in the ways and degrees to which States may use the SDPs
and ILOSs, we believe that this is a reasonable estimate of the
potential impacts under this proposed rule. For the MLR provisions, we
have not provided a range given the relatively small size of the
estimated impact.
These impacts are discounted at seven percent and three percent,
respectively, as reflected in Table 10.
Table 10--Accounting Statement
[In millions of 2024 dollars]
--------------------------------------------------------------------------------------------------------------------------------------------------------
--------------------------------------------------------------------------------------------------------------------------------------------------------
Benefits
--------------------------------------------------------------------------------------------------------------------------------------------------------
Non-Quantified.................................... This proposed rule would support many benefits to the Medicaid program, including to align State and
Federal efforts to improve timely access to care for Medicaid managed care enrollees, enhance and
improve quality-based provider payments to better support care delivery, and support better quality
improvement throughout the Medicaid managed care program.
--------------------------------------------------------------------------------------------------------------------------------------------------------
Transfers
--------------------------------------------------------------------------------------------------------------------------------------------------------
Units
--------------------------------------------------
Annual monetized transfers Primary estimate Low estimate High estimate Year dollars Discount rate Period covered
(percent)
--------------------------------------------------------------------------------------------------------------------------------------------------------
From Federal Government to Providers.............. 3,384 0 6,767 2024 7 2024-2028
3,449 0 6,899 2024 3 2024-2028
..............
From States to Providers.......................... 1,846 0 3,692 2024 7 2024-2028
1,882 0 3,764 2024 3 2024-2028
From Federal Government to Beneficiaries.......... 809 0 1,617 2024 7 2024-2028
809 0 1,619 2024 3 2024-2028
From States to Beneficiaries...................... 428 0 856 2024 7 2024-2028
429 0 858 2024 3 2024-2028
From Managed Care Plans to Federal Government..... 62 62 62 2024 7 2024-2028
62 62 62 2024 3 2024-2028
From Managed Care Plans to States................. 34 34 34 2024 7 2024-2028
34 34 34 2024 3 2024-2028
--------------------------------------------------------------------------------------------------------------------------------------------------------
F. Regulatory Flexibility Act (RFA)
Effects on MCOs, PIHPs or PAHPs (referred to as ``managed care
plans'') will not have a significant economic impact. As outlined in
section II.B. of this proposed rule, we utilized data submitted by
States for enrollment in Medicaid managed care plans for CY 2020. The
enrollment data reflected 58,521,930 enrollees in MCOs, 37,692,501
enrollees in PIHPs or PAHPs, and 6,089,423 enrollees in PCCMs, for a
total of 67,836,622 Medicaid managed care enrollees.\158\ This includes
duplicative counts when enrollees are enrolled in multiple managed care
plans concurrently. This data also showed 43 States that contract with
467 MCOs, 11 States that contract with 162 PIHPs or PAHPs, 19 States
that contract with 21 non-emergency transportation PAHPs, and 13 States
with 26 PCCM or PCCM entities. For CHIP, we utilized State submitted
data for enrollment in managed care plans for CY 2017. The enrollment
data reflected 4,580,786 Medicaid expansion and 2,593,827 separate CHIP
managed care enrollees.\159\ These data also showed that 32 States use
managed care entities for CHIP enrollment contracting with 199 managed
care entities.\160\
---------------------------------------------------------------------------
\158\ Medicaid Managed Care Enrollment and Program
Characteristics (2020).
\159\ Centers for Medicare and Medicaid Services, Statistical
Enrollment Data System (2017), Quarterly Enrollment Data Form 21E:
Number of Children Served in Separate CHIP Program/Quarterly
Enrollment Data Form 64.21E: Number of Children Served in CHIP
Medicaid Expansion Program/Quarterly Enrollment Data Form 21PW:
Number of Pregnant Women Served, accessed December 5, 2022.
\160\ Results of managed care survey of States completed by
Centers for Medicare and Medicaid Services, Center for Medicaid and
CHIP Services, Children and Adults Health Programs Group, Division
of State Coverage Programs, 2017.
---------------------------------------------------------------------------
[[Page 28233]]
The RFA requires agencies to analyze options for regulatory relief
of small entities, if a rule has a significant impact on a substantial
number of small entities. For purposes of the RFA, we estimate that
some managed care plans may be small entities as that term is used in
the RFA. We believe that only a few managed care plans may qualify as
small entities. Specifically, we believe that approximately 14-25
managed care plans may be small entities. We believe that the remaining
managed care plans have average annual receipts from Medicaid and CHIP
contracts and other business interests in excess of $41.5 million;
therefore, we do not believe that this proposed rule will have a
significant economic impact on a substantial number of small
businesses.
For purposes of the RFA, approximately 0.04 percent of Medicaid
managed care plans may be considered small businesses according to the
Small Business Administration's size standards with total revenues of
$8 million to $41.5 million in any 1 year. Individuals and States are
not included in the definition of a small entity. The cost impact on
Medicaid managed care plans on a per entity basis is approximately
$54,500. This proposed rule will not have a significant impact measured
change in revenue of 3 to 5 percent on a substantial number of small
businesses or other small entities.
The proposed rule would specifically address standards for (1)
timely access to care and States' monitoring and enforcement efforts;
(2) reduce burden for State directed payments (SDPs) and certain
quality reporting requirements; (3) add new standards that would apply
when States use in lieu of services and settings (ILOSs) to promote
effective utilization and identify the scope and nature of ILOS; (4)
specify medical loss ratio (MLR) requirements; and (5) establish a
quality rating system (QRS) for Medicaid and CHIP managed care plans.
As outlined, these efforts do not impact small entities.
As its measure of significant economic impact on a substantial
number of small entities, HHS uses a change in revenue of more than 3
to 5 percent. We do not believe that this threshold will be reached by
the requirements in this proposed rule. Therefore, the Secretary has
certified that this proposed rule will not have a significant economic
impact on a substantial number of small entities.
In addition, section 1102(b) of the Act requires us to prepare a
regulatory impact analysis if a rule may have a significant impact on
the operations of a substantial number of small rural hospitals. This
analysis must conform to the provisions of section 603 of the RFA. For
purposes of section 1102(b) of the Act, we define a small rural
hospital as a hospital that is located outside of a metropolitan
statistical area and has fewer than 100 beds. We do not anticipate that
the provisions in this proposed rule will have a substantial economic
impact on most hospitals, including small rural hospitals. Provisions
include some proposed new standards for State governments and managed
care plans but no direct requirements on providers, including
hospitals. The impact on individual hospitals will vary according to
each hospital's current and future contractual relationships with
Medicaid managed care plans, but any additional burden on small rural
hospitals should be negligible. We invite comment on our proposed
analysis of the impact on small rural hospitals regarding the
provisions of this proposed rule. We have determined that we are not
preparing analysis for either the RFA or section 1102(b) of the Act
because we have determined, and the Secretary certifies, that this
proposed rule will not have a significant economic impact on a
substantial number of small entities or a significant impact on the
operations of a substantial number of small rural hospitals in
comparison to total revenues of these entities.
Section 202 of the Unfunded Mandates Reform Act of 1995 (UMRA) also
requires that agencies assess anticipated costs and benefits before
issuing any rule whose mandates require spending in any 1 year of $100
million in 1995 dollars, updated annually for inflation. In 2023, that
is approximately $177 million. This proposed rule does not contain any
Federal mandate costs resulting from (A) imposing enforceable duties on
State, local, or tribal governments, or on the private sector, or (B)
increasing the stringency of conditions in, or decreasing the funding
of, State, local, or tribal governments under entitlement programs. We
have determined that this proposed rule does not impose any mandates on
State, local, or tribal governments, or the private sector that will
result in an annual expenditure of $177 million or more.
Executive Order 13132 establishes certain requirements that an
agency must meet when it promulgates a proposed rule that imposes
substantial direct requirement costs on State and local governments,
preempts State law, or otherwise has Federalism implications. We
believe this proposed regulation gives States appropriate flexibility
regarding managed care standards (for example, setting network adequacy
standards, setting credentialing standards, EQR activities), while also
aligning Medicaid and CHIP managed care standards with those for plans
in the Marketplace and MA to better streamline the beneficiary
experience and to reduce administrative and operational burdens on
States and health plans across publicly-funded programs and the
commercial market. We have determined that this proposed rule would not
significantly affect States' rights, roles, and responsibilities.
G. Unfunded Mandates Reform Act (UMRA)
Section 202 of the Unfunded Mandates Reform Act of 1995 (UMRA) also
requires that agencies assess anticipated costs and benefits before
issuing any rule whose mandates require spending in any 1 year of $100
million in 1995 dollars, updated annually for inflation. In 2023, that
threshold is approximately $177 million. This proposed rule would not
impose a mandate that will result in the expenditure by State, local,
and Tribal Governments, in the aggregate, or by the private sector, of
more than $177 million in any one year.
H. Federalism
Executive Order 13132 establishes certain requirements that an
agency must meet when it promulgates a proposed rule that imposes
substantial direct requirement costs on State and local governments,
preempts State law, or otherwise has Federalism implications. This
proposed rule will not have a substantial direct effect on State or
local governments, preempt States, or otherwise have a Federalism
implication.
Chiquita Brooks-LaSure, Administrator of the Centers for Medicare &
Medicaid Services, approved this document on April 24, 2023.
List of Subjects
42 CFR Part 430
Administrative practice and procedure, Grant programs-health,
Medicaid, Reporting and recordkeeping requirements.
42 CFR Part 438
Citizenship and naturalization, Civil rights, Grant programs-
health, Individuals with disabilities, Medicaid, Reporting and
recordkeeping requirements, Sex discrimination.
42 CFR Part 457
Administrative practice and procedure, Grant programs-health,
[[Page 28234]]
Health insurance, Reporting and recordkeeping requirements.
For the reasons set forth in the preamble, the Centers for Medicare
& Medicaid Services proposes to amend 42 CFR chapter IV as set forth
below:
PART 430--GRANTS TO STATES FOR MEDICAL ASSISTANCE PROGRAMS
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1. The authority citation for part 430 is revised to read as follows:
Authority: 42 U.S.C. 1302.
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2. Amend Sec. 430.3 by revising the introductory text and adding
paragraph (d) to read as follows:
Sec. 430.3 Appeals under Medicaid.
Four distinct types of disputes may arise under Medicaid.
* * * * *
(d) Disputes that pertain to disapproval of written prior approval
by CMS of State directed payments under 42 CFR 438.6(c)(2)(i) are also
heard by the Board in accordance with procedures set forth in 45 CFR
part 16. 45 CFR part 16, appendix A, lists all the types of disputes
that the Board hears.
PART 438--MANAGED CARE
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3. The authority citation for part 438 continues to read as follows:
Authority: 42 U.S.C. 1302.
0
4. Amend Sec. 438.2 by--
0
a. Adding the definition of ``In lieu of service or setting (ILOS)'' in
alphabetical order; and
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b. Revising paragraph (9) in the definition of ``Primary care case
management entity (PCCM entity)''.
The addition and revision read as follows:
Sec. 438.2 Definitions.
* * * * *
In lieu of service or setting (ILOS) is a service or setting that
is provided to an enrollee as a substitute for a covered service or
setting under the State plan in accordance with Sec. 438.3(e)(2). An
ILOS can be used as an immediate or longer-term substitute for a
covered service or setting under the State plan, or when the ILOS can
be expected to reduce or prevent the future need to utilize the covered
service or setting under the State plan.
* * * * *
Primary care case management entity (PCCM entity) * * *
(9) Coordination with mental and substance use disorder health
systems and providers.
* * * * *
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5. Amend Sec. 438.3 by:
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a. Revising paragraphs (c)(1)(ii) and (e)(2);
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b. Adding paragraphs (i)(3) and (4); and
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c. Revising paragraph (v).
The additions and revisions read as follows:
Sec. 438.3 Standard contract requirements.
* * * * *
(c) * * *
(1) * * *
(ii) The final capitation rates must be based only upon services
covered under the State plan, ILOS, and additional services deemed by
the State to be necessary to comply with the requirements of subpart K
of this part (applying parity standards from the Mental Health Parity
and Addiction Equity Act), and represent a payment amount that is
adequate to allow the MCO, PIHP or PAHP to efficiently deliver covered
services to Medicaid-eligible individuals in a manner compliant with
contractual requirements.
* * * * *
(e) * * *
(2) An MCO, PIHP or PAHP may cover, for enrollees, an ILOS as
follows:
(i) The State determines that the ILOS is a medically appropriate
and cost effective substitute for the covered service or setting under
the State plan;
(ii) The enrollee is not required by the MCO, PIHP, or PAHP to use
the ILOS, and the MCO, PIHP or PAHP must comply with the following
requirements:
(A) An enrollee who is offered or utilizes an ILOS offered as a
substitute for a covered service or setting under the State plan
retains all rights and protections afforded under part 438, and if an
enrollee chooses not to receive an ILOS, they retain their right to
receive the service or setting covered under the State plan on the same
terms as would apply if an ILOS was not an option; and
(B) An ILOS may not be used to reduce, discourage, or jeopardize an
enrollee's access to services and settings covered under the State
plan, and an MCO, PIHP or PAHP may not deny access to a service or
setting covered under the State plan, on the basis that the enrollee
has been offered an ILOS as an optional substitute for a service or
setting covered under the State plan, is currently receiving an ILOS as
a substitute for a service or setting covered under the State plan, or
has utilized an ILOS in the past;
(iii) The approved ILOS is authorized and identified in the MCO,
PIHP or PAHP contract, and will be offered to enrollees at the option
of the MCO, PIHP or PAHP;
(iv) The utilization and actual cost of the ILOS is taken into
account in developing the component of the capitation rates that
represents the covered State plan services and settings, unless a
statute or regulation explicitly requires otherwise; and
(v) With the exception of a short term stay as specified in Sec.
438.6(e) in an Institution for Mental Diseases (IMD), as defined in
Sec. 435.1010 of this chapter, for inpatient mental health or
substance use disorder treatment, an ILOS must also comply with the
requirements in Sec. 438.16.
* * * * *
(i) * * *
(3) The State, through its contracts with an MCO, PIHP, and PAHP
must require that incentive payment contracts between the MCO, PIHP,
and PAHP and network providers:
(i) Have a defined performance period that can be tied to the
applicable MLR reporting periods.
(ii) Be signed and dated by all appropriate parties before the
commencement of the applicable performance period.
(iii) Include well-defined quality improvement or performance
metrics that the provider must meet to receive the incentive payment.
(iv) Specify a dollar amount that can be clearly linked to
successful completion of the metrics defined in the incentive payment
contract, including a date of payment.
(4) The State through its contracts with an MCO, PIHP, and PAHP
must:
(i) Define the documentation that must be maintained by the MCO,
PIHP, and PAHP to support the provider incentive payments.
(ii) Prohibit the use of attestations as supporting documentation
for data that factor into the MLR calculation.
(iii) Require the MCO, PIHP, and PAHP to make incentive payment
contracts, and any documentation in paragraph (e)(4)(i), available to
the State upon request and at any routine frequency established in the
State's contract with the MCO, PIHP, and PAHP.
* * * * *
(v) Applicability date. Paragraphs (e)(2)(v), (i)(3), and (i)(4) of
this section apply to the first rating period for contracts with MCOs,
PIHPs and PAHPs beginning on or after 60 days following [EFFECTIVE DATE
OF THE FINAL RULE].
* * * * *
Sec. 438.6 Special contract provisions related to payment.
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6. Amend Sec. 438.6--
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a. In paragraph (a) by:
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i. Revising the introductory text;
[[Page 28235]]
0
ii. Adding definitions for ``Academic medical center'', ``Average
commercial rate'', ``Condition-based payment'', ``Final State directed
payment cost percentage'', ``Inpatient hospital services'', ``Maximum
fee schedule'', ``Minimum fee schedule'', ``Outpatient hospital
services'', ``Nursing facility services'', ``Performance measure'',
``Population-based payment'', ``Qualified practitioner services at an
academic medical center'', ``Separate payment term'', ``Total payment
rate'', ``Total published Medicare payment rate'', and ``Uniform
increase'' in alphabetical order;
0
b. By revising paragraph (c) paragraph heading and paragraphs
(c)(1)(iii),(c)(2) and (c)(3).
0
c. By adding paragraphs (c)(4) through (8); and
0
d. By revising paragraph (e).
The revisions and additions read as follows:
Sec. 438.6 Special contract provisions related to payment.
(a) Definitions. As used in this section, the following terms have
the indicated meanings:
Academic medical center means a facility that includes a health
professional school with an affiliated teaching hospital.
Average commercial rate means the average rate paid for services by
the highest claiming third-party payers for specific services as
measured by claims volume.
* * * * *
Condition-based payment means a prospective payment for a defined
set of Medicaid covered service(s) that are tied to a specific
condition and delivered to Medicaid managed care enrollees.
Final State directed payment cost percentage means the annual
amount calculated, in accordance with paragraph (c)(7)(iii) of this
section, for each State directed payment for which written prior
approval is required under paragraph (c)(2)(i) of this section and for
each managed care program.
* * * * *
Inpatient hospital services means the same as specified at Sec.
440.10.
Maximum fee schedule means any State directed payment where the
State requires an MCO, PIHP, or PAHP to pay no more than a certain
amount for a covered service(s).
Minimum fee schedule means any State directed payment where the
State requires an MCO, PIHP, or PAHP to pay no less than a certain
amount for a covered service(s).
Outpatient hospital services means the same as specified in Sec.
440.20(a).
Nursing facility services means the same as specified in Sec.
440.40(a).
* * * * *
Performance measure means, for State directed payments, a
quantitative measure with a numerator and denominator that is used to
monitor performance at a point in time or track performance over time,
of provider service delivery, quality of care, or outcomes as defined
in Sec. 438.320 for enrollees.
Population-based payment means a prospective payment for a defined
set of Medicaid service(s) for a population of Medicaid managed care
enrollees covered under the contract attributed to a specific provider
or provider group.
Qualified practitioner services at an academic medical center means
professional services provided by both physicians and non-physician
practitioners affiliated with or employed by an academic medical
center.
* * * * *
Separate payment term means a pre-determined and finite funding
pool that the State establishes and documents in the Medicaid managed
care contract for a State directed payment for which the State has
received written prior approval under Sec. 438.6(c)(2)(i). Payments
made from this funding pool are made by the State to the MCOs, PIHPs or
PAHPs exclusively for State directed payments for which the State has
received written prior approval under Sec. 438.6(c)(2)(i) and are made
separately and in addition to the capitation rates identified in the
contract as required under Sec. 438.3(c)(1)(i).
State directed payment (SDP) means a contract arrangement that
directs an MCO's, PIHP's, or PAHP's expenditures under paragraphs
(c)(1)(i) through (iii) of this section.
* * * * *
Total payment rate means the aggregate for each managed care
program of:
(i) The average payment rate paid by all MCOs, PIHPs, or PAHPs to
all providers included in the specified provider class for each service
identified in the State directed payment;
(ii) The effect of the State directed payment on the average rate
paid to providers included in the specified provider class for the same
service for which the State is seeking prior approval under paragraph
(c)(2)(i) of this section;
(iii) The effect of any and all other State directed payments on
the average rate paid to providers included in the specified provider
class for the same service for which the State is seeking prior
approval under paragraph (c)(2)(i) of this section; and
(iv) The effect of any and all allowable pass-through payments, as
defined in paragraph (a) of this section, paid to any and all providers
included in the provider class specified in the State directed payment
for which the State is seeking prior approval under paragraph (c)(2)(i)
of this section on the average payment rate to providers in the
specified provider class.
Total published Medicare payment rate means amounts calculated as
payment for specific services that have been developed under Title
XVIII Part A and Part B.
Uniform increase means any State directed payment that directs the
MCO, PIHP, or PAHP to pay the same amount (the same dollar amount or
the same percentage increase) per Medicaid covered service(s) in
addition to the rates the MCO, PIHP or PAHP negotiated with the
providers included in the specified provider class for the service(s)
identified in the State directed payment.
* * * * *
(c) State directed payments under MCO, PIHP, or PAHP contracts--
(1) * * *
(iii) The State may require the MCO, PIHP, or PAHP to:
(A) Adopt a minimum fee schedule for providers that provide a
particular service under the contract using State plan approved rates.
(B) Adopt a minimum fee schedule for providers that provide a
particular service under the contract using a total published Medicare
payment rate that was in effect no more than 3 years prior to the start
of the rating period and the minimum fee schedule to be used by the
MCO, PIHP, or PAHP is equivalent to 100 percent of the specified total
published Medicare payment rate.
(C) Adopt a minimum fee schedule for providers that provide a
particular service under the contract using rates other than the State
plan approved rates or one or more total published Medicare payment
rates described in paragraph (c)(1)(iii)(B) of this section.
(D) Provide a uniform dollar or percentage increase for providers
that provide a particular service under the contract.
(E) Adopt a maximum fee schedule for providers that provide a
particular service under the contract, so long as the MCO, PIHP, or
PAHP retains the ability to reasonably manage risk and has discretion
in accomplishing the goals of the contract.
(2) Standards for State directed payments. (i) State directed
payments
[[Page 28236]]
specified in paragraphs (c)(1)(i) and (ii) and (c)(1)(iii)(C) through
(E) of this section must have written prior approval that the standards
and requirements in this section are met.
(ii) Each State directed payment must meet the following standards.
Specifically, each State directed payment must:
(A) Be based on the utilization and delivery of services;
(B) Direct expenditures equally, and using the same terms of
performance, for a class of providers providing the service under the
contract;
(C) Expect to advance at least one of the goals and objectives in
the quality strategy in Sec. 438.340;
(D) Have an evaluation plan that measures the degree to which the
State directed payment advances at least one of the goals and
objectives in the quality strategy in Sec. 438.340 and includes all of
the elements outlined in paragraph (c)(2)(iv) of this section;
(E) Not condition provider participation in State directed payments
on the provider entering into or adhering to intergovernmental transfer
agreements;
(F) Result in achievement of the stated goals and objectives in
alignment with the State's evaluation plan;
(G) Comply with all Federal legal requirements for the financing of
the non-Federal share, including but not limited to, 42 CFR 433,
subpart B;
(H) Ensure that each provider receiving payment under a State
directed payment attests that it does not participate in any hold
harmless arrangement with respect to any health care-related tax as
specified in Sec. 433.68(f)(3) of this subchapter in which the State
or other unit of government imposing the tax provides for any direct or
indirect payment, offset, or waiver such that the provision of the
payment, offset, or waiver directly or indirectly guarantees to hold
the provider harmless for all or any portion of the tax amount, and
ensure that such attestations are available upon CMS request;
(I) Ensure that the total payment rate for each service and
provider class included in the State directed payment must be
reasonable, appropriate and attainable and, upon request from CMS, the
State must provide documentation demonstrating the total payment rate
for each service and provider class; and
(J) Be developed in accordance with Sec. 438.4, and the standards
specified in Sec. Sec. 438.5, 438.7, and 438.8.
(iii) The total payment rate projected for each State directed
payment for which written prior approval is required under paragraph
(c)(2)(i) of this section for inpatient hospital services, outpatient
hospital services, nursing facility services, or qualified practitioner
services at an academic medical center must not exceed the average
commercial rate. To demonstrate compliance with this paragraph, States
must submit:
(A) The average commercial rate demonstration, for which States
must use payment data that:
(1) Is specific to the State;
(2) Is no older than from the three most recent and complete years
prior to the rating period of the initial request following the
applicability date of this section;
(3) Is specific to the service(s) addressed by the State directed
payment;
(4) Includes the total reimbursement by the third-party payer and
any patient liability, such as cost sharing and deductibles;
(5) Excludes payments to FQHCs, RHCs, and from any non-commercial
payers, such as Medicare; and
(6) Excludes any payment data for services or codes that the
applicable Medicaid MCOs, PIHPs, or PAHPs do not cover.
(B) A total payment rate comparison, for which States must provide
a comparison of the total payment rate for these services included in
the State directed payment to the average commercial rate that:
(1) Is specific to each managed care program that the State
directed payment applies to;
(2) Is specific to each provider class to which the State directed
payment applies;
(3) Is projected for the rating period for which the State is
seeking prior approval under paragraph (c)(2)(i) of this section;
(4) Uses payment data that are specific to each service included in
the State directed payment; and
(5) Describes each of the components of the total payment rate as a
percentage of the average commercial rate (demonstrated by the State as
provided in paragraph (c)(2)(iii)(A) of this section) for each of these
services included in the State directed payment.
(C) The ACR demonstration described in paragraph (c)(2)(iii)(A) of
this section must be included with the initial documentation submitted
for written prior approval of the State directed payment under
paragraph (c)(2)(i) of this section, and then subsequently updated at
least once every 3 years thereafter as long as the State continues to
include the State directed payment that requires prior approval under
paragraph (c)(2)(i) of this section in any MCO, PIHP, or PAHP contract.
The total payment rate comparison described in paragraph (c)(2)(iii)(B)
of this section must be included with the documentation submitted for
written prior approval under paragraph (c)(2)(i) of this section and
updated with each amendment and subsequent renewal.
(iv) For State directed payments for which written prior approval
under paragraph (c)(2)(i) of this section is required, the State must
include a written evaluation plan with its submission for written prior
approval under paragraph (c)(2)(i) of this section and an updated
written evaluation plan with each amendment and subsequent renewal. The
evaluation plan must include the following elements:
(A) Identification of at least two metrics that will be used to
measure the effectiveness of the State directed payment in advancing at
least one of the goals and objectives in the quality strategy on an
annual basis, which must:
(1) Be specific to the State directed payment, and when practicable
and relevant, attributable to the performance by the providers for
enrollees in all of the State's managed care program(s) to which the
State directed payment applies; and
(2) Include at least one performance measure as defined in Sec.
438.6(a) as part of the metrics used to measure the effectiveness of
the State directed payment;
(B) Include baseline statistics on all metrics that will be used in
the evaluation of the State directed payment for which the State is
seeking written prior approval under paragraph (c)(2)(i) of this
section;
(C) Include performance targets for all metrics to be used in the
evaluation of the State directed payment for which the State is seeking
written prior approval under paragraph (c)(2)(i) of this section that
demonstrate either maintenance or improvement over the baseline
statistics and not a decline relative to baseline. The target for at
least one performance measure, as defined in Sec. 438.6(a), must
demonstrate improvement over baseline; and
(D) Include a commitment by the State to submit an evaluation
report in accordance with Sec. 438.6(c)(2)(v) if the final State
directed payment cost percentage exceeds 1.5 percent.
(v) For any State directed payment for which written prior approval
is required under paragraph (c)(2)(i) of this section that has a final
State directed payment cost percentage greater than 1.5 percent, the
State must complete and submit an evaluation report using the
evaluation plan outlined during the prior approval
[[Page 28237]]
process under paragraph (c)(2)(iv) of this section.
(A) This evaluation report must:
(1) Include all of the elements in paragraph (c)(2)(iv) of this
section as specified in the approved evaluation plan;
(2) Include three most recent and complete years of annual results
for each metric as required in paragraph (c)(2)(iv)(A) of this section;
and
(3) Be published on the public facing website as required under
Sec. 438.10(c)(3).
(B) States must submit the initial evaluation report as described
in paragraph (c)(2)(v)(A) of this section to CMS no later than 2 years
after the conclusion of the 3-year evaluation period. Subsequent
evaluation reports must be submitted to CMS every 3 years.
(vi) Any State directed payments described in paragraph (c)(1)(i)
or (ii) of this section must:
(A) Make participation in the value-based purchasing, delivery
system reform, or performance improvement initiative available using
the same terms of performance to a class of providers providing
services under the contract related to the reform or improvement
initiative;
(B) If the State directed payment for which written prior approval
is required under paragraph (c)(2)(i) of this section conditions
payment upon performance, the payment to providers under the State
directed payment:
(1) Cannot be conditioned upon administrative activities, such as
the reporting of data nor upon the participation in learning
collaboratives or similar administrative activities.
(2) Must use a common set of performance measures across all of the
payers and providers specified in the State directed payment;
(3) Must define and use a performance measurement period that must
not exceed the length of the rating period and must not precede the
start of the rating period in which the payment is delivered by more
than 12 months, and all payments must be documented in the rate
certification for the rating period in which the payment is delivered;
(4) Must identify baseline statistics on all metrics that will be
used to measure the performance that is the basis for payment to the
provider from the MCO, PIHP, or PAHP; and
(5) Must use measurable performance targets, which are attributable
to the performance by the providers in delivering services to enrollees
in each of the State's managed care program(s) to which the State
directed payment applies, that demonstrate improvement over baseline
data on all metrics that will be used to measure the performance that
is the basis for payment to the provider from the MCO, PIHP, or PAHP.
(C) If the State directed payment is a population-based or
condition-based payment, the State directed payment must:
(1) Be conditioned upon the delivery by the provider of one or more
specified Medicaid covered service(s) during the rating period or the
attribution of a covered enrollee to a provider for the rating period
for treatment;
(2) If conditioning payment on the attribution to a provider, have
an attribution methodology using data that are no older than the three
most recent and complete years of data; seeks to preserve existing
provider-enrollee relationships; accounts for enrollee preference in
choice of provider; and describes when patient panels are attributed,
how frequently they are updated, and how those updates are communicated
to providers;
(3) Replace the negotiated rate between an MCO, PIHP, or PAHP and
providers for the Medicaid covered service(s) included in the
population or condition-based payment; no other payment may be made by
an MCO, PIHP, or PAHP to the same provider on behalf of the same
enrollee for the same services included in the population or condition-
based payment; and
(4) Include at least one metric in the evaluation plan required
under paragraph (c)(2)(iv) of this section that measures performance at
the provider class level; the target for this performance measure, as
defined in Sec. 438.6(a), must be set to demonstrate improvement over
baseline.
(vii) Any State directed payment described in paragraph (c)(1)(iii)
of this section must:
(A) Condition payment from the MCO, PIHP, or PAHP to the provider
on the utilization and delivery of services under the contract for the
rating period for which the State is seeking written prior approval
only; and
(B) Not condition payment from the MCO, PIHP, or PAHP to the
provider on utilization and delivery of services outside of the rating
period for which the State is seeking written prior approval and then
require that payments be reconciled to utilization during the rating
period.
(viii) A State must submit all required documentation for all State
directed payments for which written prior approval is required under
(c)(2)(i) of this section no later than:
(A) Ninety days before the end of the rating period for any State
directed payments that begins at least 90 days before the end of the
rating period.
(B) Before the end of the rating period for any State directed
payment that begins less than 90 days before the end of the rating
period.
(C) For any State directed payments that are approved for multiple
rating periods as provided in paragraph (c)(3) of this section, the
same time frames described in paragraphs (c)(2)(viii)(A) and (B) of
this section apply to the first rating period for which the State is
seeking written prior approval under paragraph (c)(2)(i) of this
section.
(ix) States seeking to amend State directed payments after CMS has
issued written prior approval under paragraph (c)(2)(i) of this section
must obtain written prior approval of the amendment(s). States must
submit all required documentation for written prior approval of such
amendment(s):
(A) Prior to the end of the rating period to which the State
directed payment applies to amend the State directed payment; and
(B) For any State directed payments that are approved for multiple
rating periods as provided in paragraph (c)(3) of this section, within
120 days of the start of the rating period for amendments to the State
directed payment for either the second or third rating period. States
cannot amend State directed payments that are approved on a multi-year
basis as defined in paragraph (c)(3) of this section for rating periods
that have concluded.
(3) Approval and renewal timeframes. (i) Approval of a State
directed payment described in paragraphs (c)(1)(i) and (ii) of this
section is for one rating period unless a multi-year approval of up to
three rating periods is requested and meets all of the following
criteria:
(A) The State has explicitly identified and described the State
directed payment in the contract as a multi-year State directed
payment, including a description of the State directed payment by year
and if the State directed payment varies by year.
(B) The State has developed and described its plan for implementing
a multi-year State directed payment, including the State's plan for
multi-year evaluation, and the impact of a multi-year State directed
payment on the State's goals and objectives in the State's quality
strategy in Sec. 438.340.
(C) The State has affirmed that it will not make any changes to the
State directed payment methodology, or magnitude of the payment,
described in the contract for all years of the multi-year State
directed payment without CMS written prior approval. If the State
determines that changes to the State
[[Page 28238]]
directed payment methodology, or magnitude of the payment, are
necessary, the State must obtain written prior approval of such changes
under paragraph (c)(2) of this section.
(ii) Written prior approval of a State directed payment described
in paragraph (c)(1)(iii)(C) through (E) of this section is for one
rating period.
(iii) State directed payments are not automatically renewed.
(4) Reporting requirements. The State must submit to CMS no later
than 180 days after each rating period, data to the Transformed
Medicaid Statistical Information System, and in any successor format or
system designated by CMS, specifying the total dollars expended by each
MCO, PIHP, and PAHP for State directed payments, including amounts paid
to individual providers. The initial report will be due after the
rating period following the release of reporting instructions by CMS.
Minimum data fields to be collected include the following:
(i) Provider identifiers.
(ii) Enrollee identifiers.
(iii) MCO, PIHP or PAHP identifiers.
(iv) Procedure and diagnosis codes.
(v) Allowed, billed, and paid amounts. Paid amounts include the
amount that represents the MCO's, PIHP's or PAHP's negotiated payment
amount, the amount of the State directed payment, the amount for any
pass-through payments under paragraph (d) of this section, and any
other amounts included in the total amount paid to the provider.
(5) Requirements for Medicaid Managed Care contract terms for State
directed payments. State directed payments must be specifically
described and documented in the MCO's, PIHP's, or PAHP's contracts. The
MCO's, PIHP's or PAHP's contract must include, at a minimum, the
following information for each State directed payment:
(i) The State directed payment start date and, if applicable, the
end date within the applicable rating period;
(ii) A description of the provider class eligible for the State
directed payment and all eligibility requirements;
(iii) A description of the State directed payment, which must
include at a minimum:
(A) For State directed payments described in paragraphs
(c)(1)(iii)(A), (B), and (C) of this section:
(1) The required fee schedule;
(2) The procedure and diagnosis codes to which the fee schedule
applies;
(3) The applicable dates of service within the rating period for
which the fee schedule applies;
(4) For State directed payments that specify State plan approved
rates, the contract must also reference the State plan page, when it
was approved, and a link to the currently approved State plan page when
possible; and
(5) For State directed payments that specify a Medicare-referenced
fee schedule, the contract must also include information about the
Medicare fee schedule(s) that is necessary to implement the State
directed payment, including identifying the specific Medicare fee
schedule, the time period for which the Medicare fee schedule is in
effect, and any material adjustments due to geography or provider type
that need to be applied.
(B) For State directed payments described in paragraphs
(c)(1)(iii)(D) of this section, the contract must include the
following:
(1) Whether the uniform increase will be a specific dollar amount
or a percentage increase of negotiated rates;
(2) The procedure and diagnosis codes to which the uniform dollar
or percentage increase applies;
(3) The specific dollar amount or percentage increase that the MCO,
PIHP or PAHP must apply or the methodology to establish the specific
dollar amount or percentage increase;
(4) The applicable dates of service within the rating period for
which the uniform increase applies; and
(5) The roles and responsibilities of the State and the MCO, PIHP,
or PAHP, the timing of payments, and other significant relevant
information.
(C) For State directed payments described in paragraph
(c)(1)(iii)(E) of this section, the contract must include the
following:
(1) The fee schedule the MCO, PIHP, or PAHP must ensure that
payments are below;
(2) The procedure and diagnosis codes to which the fee schedule
applies;
(3) The applicable dates of service within the rating period for
which the fee schedule applies; and
(4) Details of the State's exemption process for MCOs, PIHPs, or
PAHPs and providers to follow if they are under contractual obligations
that result in the need to pay more than the maximum fee schedule.
(D) For State directed payments described in paragraphs (c)(1)(i)
and (ii) of this section that condition payment based upon performance:
(1) The approved performance measures upon which payment will be
conditioned;
(2) The approved measurement period for those measures;
(3) The approved baseline statistics for all measures against which
performance will be measured;
(4) The performance targets that must be achieved on each measure
for the provider to obtain the performance-based payment;
(5) The methodology to determine if the provider qualifies for the
performance-based payment as well as the amount of the payment; and
(6) The roles and responsibilities of the State and the MCO, PIHP,
or PAHP, the timing of payments, what to do with any unearned payments,
and other significant relevant information.
(E) For State directed payments described in paragraphs (c)(1)(i)
and (ii) of this section using a population-based or condition-based
payment as defined in paragraph (a) of this section:
(1) The Medicaid covered service(s) that the population or
condition-based payment is for;
(2) The time period that the population or condition-based payment
covers;
(3) When the population or condition-based payment is to be made
and how frequently;
(4) A description of the attribution methodology, if one is used,
which must include at a minimum the data used, when the panels will be
established, how frequently those panels will be updated, and how the
attribution methodology will be communicated to providers; and
(5) The roles and responsibilities of the State and the MCO, PIHP,
or PAHP in operationalizing the attribution methodology if an
attribution methodology is used.
(iv) Any encounter reporting and separate reporting requirements
necessary for auditing the State directed payment in addition to the
reporting requirements in paragraph (c)(4) of this section; and
(v) If the State will be using a separate payment term as defined
in paragraph (a) of this section to implement the State directed
payment for which written prior approval is required under paragraph
(c)(2)(i) of this section.
(vi) All State directed payments must be specifically described and
documented in the MCO's, PIHP's, and PAHP's contracts no later than 120
days after the start date of the State directed payment for which the
State has obtained written prior approval or 120 days after the date
CMS issued written prior approval of the State directed payment under
(c)(2) of this section, whichever is later.
(6) Separate payment term requirements. All separate payment terms
must:
(i) Be reviewed and approved as part of the review of the State
directed payment for which written prior approval is required under
paragraph (c)(2)(i) of this section;
[[Page 28239]]
(ii) Not be used to implement a State directed payment described in
paragraphs (c)(1)(iii)(A) and (B) of this section;
(iii) Be specific to each Medicaid managed care program and
specific to the individual State directed payment for which the State
has obtained written prior approval under paragraph (c)(2) of this
section;
(iv) Not exceed the total amount documented in the written prior
approval for each State directed payment for which the State has
obtained written prior approval under paragraph (c)(2)(i) of this
section and for each Medicaid managed care program; and
(v) Be documented in the State's contracts with the MCOs, PIHPs, or
PAHPs no later than 120 days after the start date of the State directed
payment for which the State has obtained written prior approval under
paragraph (c)(2)(i) of this section or 120 days after the date CMS
issued written prior approval of the State directed payment under
(c)(2)(i) of this section, whichever is later.
(A) The separate payment term cannot be amended except to account
for a payment methodology that is first approved by CMS as an amendment
to the State directed payment for which the State has obtained written
prior approval under paragraph (c)(2)(i) of this section.
(B) The documentation in the MCO's, PIHP's, or PAHP's contract must
include:
(1) The total dollars that the State will pay to the MCOs, PIHPs,
or PAHPs for the individual State directed payment for which the State
has obtained written prior approval under paragraph (c)(2)(i) of this
section.
(2) The timing and frequency of payments that will be made under
the separate payment term from the State to the MCO, PIHP, or PAHP;
(3) A description or reference to the specific State directed
payment for which the State has obtained written prior approval under
paragraph (c)(2)(i) of this section for which the separate payment term
is to be used; and
(4) Any separate reporting requirements that the State requires to
ensure appropriate reporting of the separate payment term for the
purposes of MLR reporting under Sec. 438.8.
(7) Final State directed payment cost percentage. For each State
directed payment for which written prior approval is required under
paragraph (c)(2)(i) of this section, unless the State voluntarily
submits the evaluation report per paragraph (c)(2)(v) of this section,
the State must calculate the final State directed payment cost
percentage and if the final State directed payment cost percentage is
below 1.5 percent the State must provide a final State directed payment
cost percentage report to CMS as follows:
(i) State directed payment cost percentage calculation. The final
State directed payment cost percentage must be calculated on an annual
basis and recalculated annually.
(ii) State directed payment cost percentage certification. The
final State directed payment cost percentage must be certified by an
actuary and developed in a reasonable and appropriate manner consistent
with generally accepted actuarial principles and practices.
(iii) Calculation of the final State directed payment cost
percentage. The final State directed payment cost percentage is the
result of dividing the amount determined in paragraph (c)(7)(iii)(A) of
this section by the amount determined in paragraph (c)(7)(iii)(B) of
this section.
(A) The actual total amount that is paid as a separate payment term
described in paragraph (c)(6) of this section and portion of the actual
total capitation payments that is attributable to the State directed
payment for which the State has obtained written prior approval under
paragraph (c)(2)(i) of this section, for each managed care program.
(B) The actual total capitation payments, defined at Sec. 438.2,
for each managed care program, including all State directed payments in
effect under Sec. 438.6(c) and pass-through payments in effect under
Sec. 438.6(d), and the actual total amount of all State directed
payments that are paid as separate payment terms as described in
paragraph(c)(6).
(iv) Annual CMS review of the final State directed payment cost
percentage. The State must submit the final State directed payment cost
percentage annually to CMS for review as a separate report concurrent
with the rate certification submission required in Sec. 438.7(a) for
the rating period beginning 2 years after the completion of each 12-
month rating period that includes a State directed payment for which
the State has obtained written prior approval under paragraph (c)(2)(i)
of this section.
(8) Applicability dates. States must comply with:
(i) Paragraphs (a), (c)(1)(iii), (c)(2)(i), (c)(2)(ii)(A) through
(C), (c)(2)(ii)(E), (c)(2)(ii)(G), (c)(2)(ii)(I) and (J),
(c)(2)(vi)(A), (c)(3), (c)(6)(i) through (iv) of this section beginning
on [EFFECTIVE DATE OF THE FINAL RULE].
(ii) Paragraphs (c)(2)(iii), (c)(2)(vi)(B), and (c)(2)(vi)(C)(1)
and (2) of this section no later than the first rating period for
contracts with MCOs, PIHPs and PAHPs beginning on or after [insert the
effective date of the final rule].
(iii) Paragraphs (c)(2)(ii)(H), (c)(2)(vi)(C)(3) and (4),
(c)(2)(vii), (c)(2)(viii), (c)(2)(ix) and (c)(5)(i) through (v) of this
section no later than the first rating period for contracts with MCOs,
PIHPs and PAHPs beginning on or after 2 years after [insert the
effective date of the final rule].
(iv) Paragraphs (c)(2)(ii)(D) and (F), (c)(2)(iv), (c)(2)(v) and
(c)(7) of this section no later than the first rating period for
contracts with MCOs, PIHPs and PAHPs beginning on or after 3 years
after [insert the effective date of the final rule].
(v) Paragraphs (c)(5)(vi) and (c)(6)(v) of this section no later
than the first rating period for contracts with MCOs, PIHPs and PAHPs
beginning on or after 4 years after [insert the effective date of the
final rule].
(vi) Paragraph (c)(4) of this section no later than the first
rating period following the release of reporting instructions by CMS.
* * * * *
(e) Payments to MCOs and PIHPs for enrollees that are a patient in
an institution for mental disease. The State may make a monthly
capitation payment to an MCO or PIHP for an enrollee aged 21-64
receiving inpatient treatment in an Institution for Mental Diseases, as
defined in Sec. 435.1010 of this chapter, so long as the facility is a
hospital providing mental health or substance use disorder inpatient
care or a sub-acute facility providing mental health or substance use
disorder crisis residential services, and length of stay in the IMD is
for a short term stay of no more than 15 days during the period of the
monthly capitation payment. The provision of inpatient mental health or
substance use disorder treatment in an IMD must meet the requirements
for in lieu of services at Sec. 438.3(e)(2)(i) through (iii). For
purposes of rate setting, the State may use the utilization of services
provided to an enrollee under this section when developing the
inpatient mental health or substance use disorder component of the
capitation rate, but must price utilization at the cost of the same
services through providers included under the State plan.
0
7. Amend Sec. 438.7 by--
0
a. Revising paragraph (b)(6); and
0
b. Adding paragraphs (c)(4) through (6) and (f) and (g).
The revisions and additions read as follows:
[[Page 28240]]
Sec. 438.7 Rate certification submission.
* * * * *
(b) * * *
(6) Special contract provisions. A description of any of the
special contract provisions related to payment in Sec. 438.6 and ILOS
in Sec. 438.3(e)(2) that are applied in the contract.
(c) * * *
(4) The State must submit a revised rate certification for any
changes in the capitation rate per rate cell, as required under
paragraph (a) of this section for any special contract provisions
related to payment described in Sec. 438.6 and ILOS in Sec.
438.3(e)(2) not already described in the rate certification, regardless
of the size of the change in the capitation rate per rate cell.
(5) Retroactive adjustments to the capitation rates, as outlined in
paragraph (c)(2), resulting from a State directed payment described in
Sec. 438.6(c) must be a result of adding or amending any State
directed payment consistent with the requirements in Sec. 438.6(c), or
a material error in the data, assumptions or methodologies used to
develop the initial capitation rate adjustment such that modifications
are necessary to correct the error.
(6) The rate certification or retroactive adjustment to capitation
rates resulting from any State directed payments for which the State
has obtained written prior approval under Sec. 438.6(c)(2)(i) must be
submitted no later than 120 days after the start date of the State
directed payment for which the State has obtained written prior
approval under Sec. 438.6(c)(2)(i) of this section or 120 days after
the date CMS issued written prior approval of the State directed
payment under Sec. 438.6(c)(2)(i) of this section, whichever is later.
* * * * *
(f) State certification. The State, through its actuary, must
certify the total dollar amount for each separate payment term included
in the State's MCO, PIHP or PAHP contracts in alignment with the
requirements of Sec. 438.6(c)(6).
(1) The State may pay each MCO, PIHP or PAHP a different amount
under the separate payment term that is different than the amount paid
to another MCO, PIHP or PAHP, so long as the aggregate total dollars
paid to all MCOs, PIHPs and PAHPs does not exceed the total dollars of
the separate payment term for each respective Medicaid managed care
program included in the Medicaid managed care contract.
(2) As part of the State's rate certification documentation for a
separate payment term, the State, through its actuary, must provide an
estimate of the impact of the separate payment term on a rate cell
basis, as paid per the State directed payment approved by CMS under
Sec. 438.6(c)(2)(i).
(3) No later than 12 months following the end of the rating period,
the State must submit documentation to CMS that demonstrates the impact
of the separate payment term by rate cell for which the State has
obtained written prior approval under Sec. 438.6(c)(2)(i) consistent
with the distribution methodology described in the State directed
payment for which the State obtained written prior approval under Sec.
438.6(c)(2)(i) in the manner and form required by CMS.
(4) Once CMS has issued written prior approval under Sec.
438.6(c)(2)(i), the State must submit a rate certification or a rate
certification amendment incorporating the separate payment term no
later than 120 days after the start date of the State directed payment
for which the State has obtained written prior approval under Sec.
438.6(c)(2)(i) or 120 days after the date CMS issued written prior
approval of the State directed payment under Sec. 438.6(c)(2)(i),
whichever is later.
(g) Applicability dates. (1) Paragraph (b)(6) of this section
applies to the rating period for contracts with MCOs, PIHPs and PAHPs
beginning on or after 60 days following [insert the effective date of
the final rule]. Until that applicability date, States are required to
continue to comply with paragraph (b)(6) of this section contained in
42 CFR, parts 430 to 481, edition most recently published prior to the
final rule.
(2) Paragraphs (c)(4), (c)(5), (f)(1), (f)(2) and (f)(3) of this
section applies beginning on [insert the effective date of the final
rule].
(3) Paragraphs (c)(6) and (f)(4) of this section apply no later
than the first rating period for contracts with MCOs, PIHPs and PAHPs
beginning on or after 4 years after [insert the effective date of the
final rule].
0
8. Amend Sec. 438.8 by--
0
a. Revising paragraph (e)(2)(iii)(A);
0
b. Adding paragraph (e)(2)(iii)(C);
0
c. Revising paragraph (e)(3)(i);
0
d. Adding paragraph (f)(2)(vii);
0
e. Revising paragraphs (h)(4) introductory text and (k)(1)(vii);
0
f. Adding paragraphs (k)(1)(xiv) through (xvi); and
0
g. Revising paragraph (m).
The revisions and additions read as follows:
Sec. 438.8 Medical loss ratio (MLR) standards.
* * * * *
(e) * * *
(2) * * *
(iii) * * *
(A) The amount of incentive and bonus payments made, or expected to
be made, to network providers that are tied to clearly-defined,
objectively measurable, and well-documented clinical or quality
improvement standards that apply to providers.
* * * * *
(C) The amount of payments made under all contract arrangements
that direct the MCO's, PIHP's, or PAHP's expenditures as specified in
Sec. 438.6(c)(1)(i) through (iii).
* * * * *
(3) * * *
(i) An MCO, PIHP, or PAHP activity that meets the requirements of
45 CFR 158.150(a) and (b) and is not excluded under 45 CFR 158.150(c).
* * * * *
(f) * * *
(2) * * *
(vii) Payments to the MCO, PIHP, or PAHP for expenditures approved
under Sec. 438.6(c)(1)(i) through (iii).
* * * * *
(h) * * *
(4) CMS will publish base credibility factors for MCOs, PIHPs, and
PAHPs that are developed according to the following methodology:
* * * * *
(k) * * *
(1) * * *
(vii) Methodology(ies) for allocation of expenditures, which must
include a detailed description of the methods used to allocate
expenses, including incurred claims, quality improvement expenses,
Federal and State taxes and licensing or regulatory fees, and other
non-claims costs, as described in 45 CFR 158.170(b).
* * * * *
(xiv) The amount of payments made to providers under all contract
arrangements that direct the MCO's, PIHP's, or PAHP's expenditures as
described in Sec. 438.6(c)(1)(i) through (iii).
(xv) Payments to the MCO, PIHP, or PAHP from the State for
expenditures approved under Sec. 438.6(c)(1)(i) through (iii).
(xvi) Paragraphs (k)(1)(xiv) and (xv) of this section apply to the
rating period for contracts with MCOs. PIHPs, and PAHPs beginning on or
after 60 days following [EFFECTIVE DATE OF THE FINAL RULE].
* * * * *
(m) Recalculation of MLR. In any instance where a State makes a
retroactive change to the capitation rates for an MLR reporting year
where the report has already been submitted to the State, the MCO,
PIHP, or PAHP must re-
[[Page 28241]]
calculate the MLR for all MLR reporting years affected by the
retroactive rate change and submit a new report meeting the
requirements in paragraph (k) of this section.
* * * * *
0
9. Amend Sec. 438.10 by--
0
a. Revising paragraphs (c)(3), (d)(2), (g)(2)(ix), (h)(1) introductory
text;
0
b. Adding paragraph (h)(1)(ix);
0
c. Revising paragraph (h)(2)(iv);
0
d. Adding paragraph (h)(3)(iii); and
0
e. Revising paragraph (j).
The revisions and additions read as follows:
Sec. 438.10 Information requirements.
* * * * *
(c) * * *
(3) The State must operate a website that provides the content,
either directly or by linking to individual MCO, PIHP, PAHP, or PCCM
entity web pages, specified at Sec. 438.602(g) and elsewhere in this
part. States must:
(i) Include all content, either directly or by linking to
individual MCO, PIHP, PAHP, or PCCM entity websites, on one web page;
(ii) Include clear and easy to understand labels on documents and
links;
(iii) Verify no less than quarterly, the accurate function of the
website and the timeliness of the information presented; and
(iv) Explain that assistance in accessing the required information
on the website is available at no cost and include information on the
availability of oral interpretation in all languages and written
translation available in each prevalent non-English language, how to
request auxiliary aids and services, and a toll-free and TTY/TDY
telephone number.
* * * * *
(d) * * *
(2) Make oral interpretation available in all languages and written
translation available in each prevalent non-English language. Written
materials that are critical to obtaining services for potential
enrollees and experience surveys for enrollees must include taglines in
the prevalent non-English languages in the State, explaining the
availability of written translations or oral interpretation to
understand the information provided, information on how to request
auxiliary aids and services, and the toll-free telephone number of the
entity providing choice counseling services as required by Sec.
438.71(a). Taglines for written materials critical to obtaining
services must be printed in a conspicuously-visible font size.
* * * * *
(g) * * *
(2) * * *
(ix) Enrollee rights and responsibilities, including the elements
specified in Sec. 438.100 and, if applicable, Sec. 438.3(e)(2)(ii).
* * * * *
(h) * * *
(1) Each MCO, PIHP, PAHP, and when appropriate, the PCCM entity,
must make available in paper form upon request and searchable
electronic form, the following information about its network providers:
* * * * *
(ix) Whether the provider offers covered services via telehealth.
(2) * * *
(iv) Mental health and substance use disorder providers; and
* * * * *
(3) * * *
(iii) MCOs, PIHPs, or PAHPs must use the information received from
the State pursuant to Sec. 438.68(f)(1)(iii) to update provider
directories no later than the timeframes specified in (h)(3)(i) and
(ii).
* * * * *
(j) Applicability. States will not be held out of compliance with
the requirements of paragraph (c)(3) of this section prior to the first
rating period for contracts with MCOs, PIHPs, or PAHPs beginning on or
after 2 years after [insert the effective date of the final rule], so
long as they comply with the corresponding standard(s) codified in
paragraph (c)(3) of this section contained in the 42 CFR, parts 430 to
481, most recently published before the final rule. States will not be
held out of compliance with the requirements of paragraph (d)(2) of
this section prior to the first rating period for contracts with MCOs,
PIHPs, or PAHPs beginning on or after 3 years after the [insert the
effective date of the final rule], so long as they comply with the
corresponding standard(s) codified in paragraphs (d)(2) of this section
contained in the 42 CFR, parts 430 to 481, most recently published
before the final rule. States will not be held out of compliance with
the requirements of paragraph (h)(1) of this section prior to July 1,
2025, so long as they comply with the corresponding standard(s)
codified in paragraph (h)(1) of this section contained in the 42 CFR,
parts 430 to 481, most recently published before the final rule. States
will not be held out of compliance with the requirements of paragraph
(h)(1)(ix) of this section prior to July 1, 2025. Paragraph (h)(3)(iii)
of this section applies to the first rating period for contracts with
MCOs, PIHPs and PAHPs beginning on or after 4 years after [insert the
effective date of the final rule].
* * * * *
0
10. Add Sec. 438.16 to read as follows:
Sec. 438.16 In lieu of services and settings (ILOS) requirements.
(a) Definitions. As used in this part, the following terms have the
indicated meanings:
Final ILOS cost percentage is the annual amount calculated, in
accordance with paragraph (c)(3) of this section, specific to each
managed care program that includes ILOS.
Projected ILOS cost percentage is the annual amount calculated, in
accordance with paragraph (c)(2) of this section, specific to each
managed care program that includes ILOS.
Summary report of actual MCO, PIHP, and PAHP ILOS costs is the
report calculated, in accordance with paragraph (c)(4) of this section,
specific to each managed care program that includes ILOS.
(b) General rule. An ILOS must be approvable as a service or
setting through a waiver under section 1915(c) of the Act or a State
plan amendment, including section 1905(a), 1915(i), or 1915(k) of the
Act.
(c) ILOS Cost Percentage and summary report of actual MCO, PIHP,
and PAHP ILOS costs.
(1) General rule. (i) The projected ILOS cost percentage calculated
as required in paragraph (c)(2) of this section may not exceed 5
percent and the final ILOS cost percentage calculated as required in
paragraph (c)(3) of this section may not exceed 5 percent.
(ii) The projected ILOS cost percentage, the final ILOS cost
percentage, and the summary report of actual MCO, PIHP, and PAHP ILOS
costs must be calculated on an annual basis and recalculated annually.
(iii) The projected ILOS cost percentage, the final ILOS cost
percentage, and the summary report of actual MCO, PIHP, and PAHP ILOS
costs must be certified by an actuary and developed in a reasonable and
appropriate manner consistent with generally accepted actuarial
principles and practices.
(2) Calculation of the projected ILOS cost percentage. The
projected ILOS cost percentage is the result of dividing the amount
determined in paragraph (c)(2)(i) of this section by the amount
determined in paragraph (c)(2)(ii) of this section.
(i) The portion of the total capitation payments that is
attributable to all ILOSs, excluding a short term stay in an
[[Page 28242]]
IMD as specified in Sec. 438.6(e), for each managed care program.
(ii) The projected total capitation payments for each managed care
program, including all State directed payments in effect under Sec.
438.6(c) and pass-through payments in effect under Sec. 438.6(d), and
the projected total State directed payments in effect under Sec.
438.6(c) that are paid as a separate payment term as described in Sec.
438.6(c)(6).
(3) Calculation of the final ILOS cost percentage. The final ILOS
cost percentage is the result of dividing the amount determined in
paragraph (c)(3)(i) of this section by the amount determined in
paragraph (c)(3)(ii) of this section.
(i) The portion of the total capitation payments that is
attributable to all ILOSs, excluding a short term stay in an IMD as
specified in Sec. 438.6(e), for each managed care program.
(ii) The actual total capitation payments, defined at Sec. 438.2,
for each managed care program, including all State directed payments in
effect under Sec. 438.6(c) and pass-through payments in effect under
Sec. 438.6(d), and the actual total State directed payments in effect
under Sec. 438.6(c) that are paid as a separate payment term as
described in Sec. 438.6(c)(6).
(4) Summary report of actual MCO, PIHP, and PAHP ILOS costs. The
State must submit to CMS a summary report of the actual MCO, PIHP and
PAHP costs for delivering ILOSs based on the claims and encounter data
provided by the MCO(s), PIHP(s) and PAHP(s).
(5) CMS review of the projected ILOS cost percentage, the final
ILOS cost percentage and the summary report of actual MCO, PIHP and
PAHP ILOS costs.
(i) The State must annually submit the projected ILOS cost
percentage to CMS for review as part of the rate certification required
in Sec. 438.7(a).
(ii) The State must submit the final ILOS cost percentage and the
summary report of actual MCO, PIHP, and PAHP ILOS costs annually to CMS
for review as a separate report concurrent with the rate certification
submission required in Sec. 438.7(a) for the rating period beginning 2
years after the completion of each 12-month rating period that includes
an ILOS.
(d) Documentation requirements--(1) State requirements. All States
that include an ILOS in an MCO, PIHP, or PAHP contract are required to
include, at minimum, the following:
(i) The name and definition of each ILOS;
(ii) The covered service or setting under the State plan for which
each ILOS is a medically appropriate and cost-effective substitute;
(iii) The clinically defined target populations for which each ILOS
is determined to be medically appropriate and cost effective;
(iv) The process by which a licensed network or MCO, PIHP, or PAHP
staff provider, determines and documents in the enrollee's records that
each identified ILOS is medically appropriate for the specific
enrollee;
(v) The enrollee rights and protections, as defined in Sec.
438.3(e)(2)(ii); and
(vi) A requirement that the MCO, PIHP, or PAHP will utilize
specific codes established by the State that identify each ILOS in
encounter data, as required under Sec. 438.242.
(2) Additional documentation requirements. A State with a projected
ILOS cost percentage that exceeds 1.5 percent is also required to
provide the following documentation concurrent with the contract
submission for review and approval by CMS under Sec. 438.3(a).
(i) A description of the process and supporting evidence the State
used to determine that each ILOS is a medically appropriate service or
setting for the clinically defined target population(s), consistent
with paragraph (d)(1)(iii) of this section.
(ii) A description of the process and supporting data the State
used to determine that each ILOS is a cost-effective substitute for the
clinically defined target population(s), consistent with paragraph
(d)(1)(iii) of this section.
(3) Provision of additional information. At the request of CMS, the
State must provide additional information, whether part of the MCO,
PIHP or PAHP contract, rate certification or supplemental materials, if
CMS determines that the requested information is pertinent to the
review and approval of a contract that includes ILOS.
(e) Monitoring, evaluation and oversight. (1) Retrospective
evaluation. A State with a final ILOS cost percentage that exceeds 1.5
percent, is required to submit at least one retrospective evaluation of
ILOS to CMS. The retrospective evaluation must:
(i) Be completed separately for each managed care program that
includes an ILOS.
(ii) Be completed using the 5 most recent years of accurate and
validated data for the ILOS. The State must utilize these data to at
least evaluate cost, utilization, access, grievances and appeals, and
quality of care for each ILOS.
(iii) Evaluate at least:
(A) The impact each ILOS had on utilization of State plan approved
services or settings, including any associated cost savings;
(B) Trends in MCO, PIHP, or PAHP and enrollee use of each ILOS;
(C) Whether encounter data supports the State's determination that
each ILOS is a medically appropriate and cost-effective substitute for
the identified covered service and setting under the State plan or a
cost-effective measure to reduce or prevent the future need to utilize
the covered service and setting under the State plan;
(D) The impact of each ILOS on quality of care;
(E) The final ILOS cost percentage for each year consistent with
the report in paragraph (c)(5)(ii) of this section with a declaration
of compliance with the allowable threshold in paragraph (c)(1)(i) of
this section;
(F) Appeals, grievances, and State fair hearings data, reported
separately, related to each ILOS, including volume, reason, resolution
status, and trends; and
(G) The impact each ILOS had on health equity efforts undertaken by
the State to mitigate health disparities.
(iv) The State must submit the retrospective evaluation to CMS no
later than 2 years after the completion of the first 5 rating periods
that included ILOS.
(v) CMS reserves the right to require the State to submit
additional retrospective evaluations to CMS.
(2) Oversight. Oversight for each ILOS must include the following:
(i) State notification requirement. The State must notify CMS
within 30 calendar days if:
(A) The State determines that an ILOS is no longer a medically
appropriate or cost effective substitute for the covered service or
setting under the State plan identified in the contract as required in
paragraph (d)(1)(ii) of this section; or
(B) The State identifies noncompliance with requirements in this
section.
(ii) CMS oversight process. If CMS determines that a State is out
of compliance with any requirement in this part or receives a State
notification in paragraph (e)(2)(i) of this section, CMS may require
the State to terminate the use of an ILOS.
(iii) Process for termination of ILOS. When a State decides to
terminate an ILOS, an MCO, PIHP or PAHP decides to cease offering an
ILOS to its enrollees, or CMS makes the decision to require the State
to terminate an ILOS, the State must submit an ILOS transition plan to
CMS for review and approval within 15 calendar days of the
[[Page 28243]]
decision. The transition plan must include at least the following:
(A) A process to notify enrollees of the termination of an ILOS
that they are currently receiving as expeditiously as the enrollee's
health condition requires.
(B) A transition of care policy, not to exceed 12 months, to
arrange for State plan services and settings to be provided timely and
with minimal disruption to care to any enrollee who is currently
receiving the ILOS that will be terminated. The State must make the
transition of care policy publicly available.
(C) An assurance the State will submit the modification of the MCO,
PIHP, or PAHP contract to remove the ILOS and submission of the
modified contracts to CMS as required in Sec. 438.3(a), and a
reasonable timeline for submitting the contract amendment.
(D) An assurance the State and its actuary will submit an
adjustment to the actuarially sound capitation rate, as needed, to
remove utilization and cost of the ILOS from capitation rates as
required in Sec. Sec. 438.4, 438.7(a) and 438.7(c)(2), and a
reasonable timeline for submitting the revised rate certification.
(f) Applicability date. Section 438.16 applies to the rating period
for contracts with MCOs, PIHPs and PAHPs beginning on or after 60 days
following [insert the effective date of the final rule].
0
11. Amend Sec. 438.66 by revising paragraphs (b)(4), (c)(5),
(e)(2)(vi) and (vii), and (e)(3)(i), and (f) to read as follows:
Sec. 438.66 State monitoring requirements.
* * * * *
(b) * * *
(4) Enrollee materials, enrollee experience, and customer services,
including the activities of the beneficiary support system.
* * * * *
(c) * * *
(5) Results from an annual enrollee experience survey conducted by
the State and any provider satisfaction survey conducted by the State
or MCO, PIHP, or PAHP.
* * * * *
(e) * * *
(2) * * *
(vi) Availability and accessibility of covered services, including
any ILOS, within the MCO, PIHP, or PAHP contracts, including network
adequacy standards.
(vii) Evaluation of MCO, PIHP, or PAHP performance on quality
measures and results of an enrollee experience survey, including as
applicable, consumer report card, provider surveys, or other reasonable
measures of performance.
* * * * *
(3) * * *
(i) Posted on the website required under Sec. 438.10(c)(3) within
30 calendar days of submitting it to CMS.
* * * * *
(f) With respect to applicability, States will not be held out of
compliance with the requirements of paragraphs (b) through (c) of this
section prior to the first rating period for contracts with MCOs,
PIHPs, or PAHPs beginning on or after 3 years after [insert the
effective date of the final rule], so long as they comply with the
corresponding standard(s) codified in Sec. 438.66 contained in the 42
CFR, parts 430 to 481, edition most recently published prior to the
final rule.
0
12. Amend Sec. 438.68 by--
0
a. Revising paragraphs (b)(1) introductory text, (b)(1)(iii), (d)(1),
(d)(2) and (e); and
0
b. Adding paragraphs (f) through (h).
The revisions and additions read as follows:
Sec. 438.68 Network adequacy standards.
* * * * *
(b) * * *
(1) Provider types. At a minimum, a State must develop a
quantitative network adequacy standard, other than appointment wait
times, for the following provider types, if covered under the contract:
* * * * *
(iii) Mental health and substance use disorder, adult and
pediatric.
* * * * *
(d) * * *
(1) To the extent the State permits an exception to any of the
provider-specific network standards developed under this section, the
standard by which the exception will be evaluated and approved must:
(i) Be specified in the MCO, PIHP or PAHP contract.
(ii) Be based, at a minimum, on the number of providers in that
specialty practicing in the MCO, PIHP, or PAHP service area.
(iii) Include consideration of the payment rates offered by the
MCO, PIHP, or PAHP to the provider type for which an exception is being
requested.
(2) States that grant an exception in accordance with paragraph
(d)(1) of this section to an MCO, PIHP or PAHP must monitor enrollee
access to that provider type on an ongoing basis and include the
findings to CMS in the managed care program assessment report required
under Sec. 438.66(e).
(e) Appointment wait time standards. States must establish and
enforce appointment wait time standards.
(1) Routine appointments. Standards must be established for routine
appointments with the following provider types and within the specified
limits:
(i) If covered in the MCO's, PIHP's, or PAHP's contract, outpatient
mental health and substance use disorder, adult and pediatric, within
State-established time frames but no longer than 10 business days from
the date of request.
(ii) If covered in the MCO's, PIHP's, or PAHP's contract, primary
care, adult and pediatric, within State-established time frames but no
longer than 15 business days from the date of request.
(iii) If covered in the MCO's, PIHP's, or PAHP's contract,
obstetrics and gynecological within State-established time frames but
no longer than 15 business days from the date of request.
(iv) State-selected, other than those listed in paragraphs
(e)(1)(i) through (iii) of this section, chosen in an evidence-based
manner within State-established time frames.
(2) Minimum compliance. MCOs, PIHPs, and PAHPs will be deemed
compliant with the standards established in paragraph (e)(1) of this
section when secret shopper results, consistent with paragraph (f)(2)
of this section, reflect a rate of appointment availability that meets
the standards established at paragraph (e)(1)(i) through (iv) of at
least 90 percent.
(3) Selection of additional types of providers. After consulting
with States and other interested parties and providing public notice
and opportunity to comment, CMS may select additional types of
providers to be added to paragraph (e)(1) of this section.
(f) Secret shopper surveys. States must contract with an entity,
independent of the State Medicaid agency and any of its contracted
MCOs, PIHPs and PAHPs subject to the survey, to conduct annual secret
shopper surveys of each MCO's, PIHP's, and PAHP's compliance with the
provider directory requirements in Sec. 438.10(h) as specified in
paragraph (f)(1) of this section and appointment wait time requirements
as specified in paragraph (f)(1) of this section.
(1) Provider directories. (i) A secret shopper survey must be
conducted to determine the accuracy of the information specified in
paragraph (f)(1)(ii) of this section in each MCO's, PIHP's, and PAHP's
most current electronic provider directories, as required at Sec.
438.10(h), for the following provider types:
[[Page 28244]]
(A) Primary care providers, if they are included in the MCO's,
PIHP's, or PAHP's provider directory;
(B) Obstetric and gynecological providers, if they are included in
the MCO's, PIHP's, or PAHP's provider directory;
(C) Outpatient mental health and substance use disorder providers,
if they are included in the MCO's, PIHP's, or PAHP's provider
directory; and
(D) The provider type chosen by the State in (e)(1)(iv).
(ii) A secret shopper survey must assess the accuracy of the
information in each MCO's, PIHP's, and PAHP's most current electronic
provider directories for at least:
(A) The active network status with the MCO, PIHP, or PAHP;
(B) The street address(es) as required at Sec. 438.10(h)(1)(ii);
(C) The telephone number(s) as required at Sec. 438.10(h)(1)(iii);
and
(D) Whether the provider is accepting new enrollees as required at
Sec. 438.10(h)(1)(vi).
(iii) States must receive information, sufficient to facilitate
correction by the MCO, PIHP, or PAHP, on errors in directory data
identified in secret shopper surveys from the entity conducting the
secret shopper survey no later than 3 business days from the day the
error is identified by the entity conducting the secret shopper survey.
(iv) States must send information required in paragraph (f)(1)(iii)
of this section to the applicable MCO, PIHP, or PAHP no later than 3
business days from receipt.
(2) Timely appointment access. A secret shopper survey must be used
to determine each MCO's, PIHP's, and PAHP's rate of network compliance
with the appointment wait time standards in paragraph (e)(1) of this
section.
(i) After consulting with States and other interested parties and
providing public notice and opportunity to comment, CMS may select
additional types of appointments to be added to a secret shopper
survey.
(ii) Appointments offered via telehealth can only be counted toward
compliance with the appointment wait time standards in paragraph (e)(1)
of this section if the provider being surveyed also offers in-person
appointments to the MCO's, PIHP's, or PAHP's enrollees and must be
identified separately from in-person appointments in survey results.
(3) Independence. An entity will be considered independent of the
State as specified in paragraph (f)(3)(i) of this section and
independent of the MCOs, PIHPs, or PAHPs subject to the surveys as
specified in paragraph (f)(3)(ii) of this section.
(i) An entity will be considered independent of the State if it is
not part of the State Medicaid agency.
(ii) An entity will be considered independent of an MCO, PIHP, or
PAHP subject to the secret shopper surveys if the entity is not an MCO,
PIHP, or PAHP, is not owned or controlled by any of the MCOs, PIHPs, or
PAHPs subject to the surveys, and does not own or control any of the
MCOs, PIHPs, or PAHPs subject to the surveys.
(4) Methodological standards. Secret shopper surveys required in
this paragraph must:
(i) Use a random sample;
(ii) Include all areas of the State covered by the MCO's, PIHP's,
or PAHP's contract; and
(iii) For secret shopper surveys required in paragraph (f)(2) of
this section for appointment wait time standards, be completed for a
statistically valid sample of providers.
(5) Results reporting. Results of the secret shopper surveys
conducted pursuant to paragraphs (f)(1) and (2) of this section must be
analyzed, summarized, and:
(i) Reported to CMS using the content, form, and submission times
as specified at Sec. 438.207(d); and
(ii) Posted on the State's website required at Sec. 438.10(c)(3)
within 30 calendar days of submission to CMS.
(g) Publication of network adequacy standards. States must publish
the standards developed in accordance with paragraphs (b)(1) and (2),
and (e) of this section on the website required by Sec. 438.10(c)(3).
Upon request, network adequacy standards must also be made available at
no cost to enrollees with disabilities in alternate formats or through
the provision of auxiliary aids and services.
(h) Applicability. States will not be held out of compliance with
the requirements of paragraph (b)(1) and of this section prior to the
first rating period beginning on or after 3 years after [insert the
effective date of the final rule], so long as they comply with the
corresponding standard(s) codified in paragraphs (b) of this section
contained in the 42 CFR, parts 430 to 481, most recently published
before the final rule. Paragraph (d)(1)(iii) of this section applies to
the first rating period for contracts with MCOs, PIHPs and PAHPs
beginning on or after 2 years after [insert the effective date of the
final rule]. Paragraph (e) of this section applies to the first rating
period for contracts with MCOs, PIHPs and PAHPs beginning on or after 3
years after [insert the effective date of the final rule]. Paragraph
(f) of this section applies to the first rating period for contracts
with MCOs, PIHPs and PAHPs beginning on or after 4 years after [insert
the effective date of the final rule]. States will not be held out of
compliance with the requirements of paragraph (g) of this section prior
to the first rating period that begins on or after 3 years after
[insert the effective date of the final rule], so long as they comply
with the corresponding standard(s) codified in paragraph (g) of this
section contained in the 42 CFR, parts 430 to 481, most recently
published before the final rule.
0
13. Amend Sec. 438.74 by revising paragraph (a) to read as follows:
Sec. 438.74 State oversight of the minimum MLR requirement.
(a) State reporting requirement. (1) The State must annually submit
to CMS a summary description of each report(s) received from the
MCO(s), PIHP(s), and PAHP(s) under contract with the State, according
to Sec. 438.8(k), with the rate certification required in Sec. 438.7.
(2) The summary description must be provided for each MCO, PIHP, or
PAHP under contract with the State and must include, at a minimum, the
amount of the numerator, the amount of the denominator, the MLR
percentage achieved, the number of member months, and any remittances
owed by each MCO, PIHP, or PAHP for that MLR reporting year.
(3) The summary description must also include line items for:
(i) The amount of payments made under all contract arrangements
that direct the MCO's, PIHP's, or PAHP's expenditures as specified in
Sec. 438.6(c)(1)(i) through (iii); and
(ii) Payments to the MCO, PIHP, or PAHP for expenditures approved
under Sec. 438.6(c)(1)(i) through (iii).
(4) Paragraph (a)(3) of this section applies to the rating period
for contracts with MCOs, PIHPs, and PAHPs beginning on or after 60 days
following [insert the effective date of the final rule].
* * * * *
0
14. Amend Sec. 438.206 by revising paragraphs (c)(1)(i) and (d) to
read as follows:
Sec. 438.206 Availability of services.
* * * * *
(c) * * *
(1) * * *
(i) Meet and require its network providers to meet State standards
for timely access to care and services taking into account the urgency
of the need for services as well as appointment wait times specified in
Sec. 438.68(e).
* * * * *
[[Page 28245]]
(d) Applicability date. States will not be held out of compliance
with the requirements of paragraphs (c)(1)(i) of this section prior to
the first rating period that begins on or after 4 years after [insert
the effective date of the final rule], so long as they comply with the
corresponding standard(s) codified in paragraph (c)(1)(i) of this
section contained in the 42 CFR, parts 430 to 481, most recently
published before the final rule.
* * * * *
0
15. Amend Sec. 438.207--
0
a. In paragraph (b)(1), by removing the ``.'' at the end of the
paragraph and adding in its place ``;''.
0
b. In paragraph (b)(2), by removing the ``.'' at the end of the
paragraph and adding in its place ``; and'';
0
c. By adding paragraph (b)(3);
0
d. By revising paragraphs (d) and (e);
0
e. By revising paragraph (f) and adding paragraph (g).
The revisions and additions read as follows:
Sec. 438.207 Assurances of adequate capacity and services.
* * * * *
(b) * * *
(3) Except as specified in paragraphs (b)(3)(iii) and (iv) of this
section and if covered by the MCO's, PIHP's, or PAHP's contract,
provides a payment analysis using paid claims data from the immediately
prior rating period that demonstrates each MCO's, PIHP's, or PAHP's
level of payment as specified in paragraphs (b)(3)(i) and (ii) of this
section.
(i) The payment analysis must provide the total amount paid for
evaluation and management current procedural terminology codes in the
paid claims data from the prior rating period for primary care, OB/GYN,
mental health, and substance use disorder services, as well as the
percentage that results from dividing the total published Medicare
payment rate for the same services.
(A) A separate total and percentage must be reported for primary
care, obstetrics and gynecology, mental health, and substance use
disorder services; and
(B) If the percentage differs between adult and pediatric services,
the percentages must be reported separately.
(ii) For homemaker services, home health aide services, and
personal care services, the payment analysis must provide the total
amount paid and the percentage that results from dividing the total
amount paid by the amount the State's Medicaid FFS program would have
paid for the same services.
(A) A separate total and percentage must be reported for homemaker
services, home health aide services, and personal care services; and
(B) If the percentage differs between adult and pediatric services,
the percentages must be reported separately.
(iii) Payments by MCOs, PIHPS, and PAHPs for the services specified
in Sec. 438.207(b)(3)(i) but for which the MCO, PIHP, or PAHP is not
the primary payer are excluded from the analysis required in this
paragraph.
(iv) Services furnished by a Federally-qualified health center as
defined in section 1905(l)(2) and services furnished by a rural health
clinic as defined in section 1905(l)(1) are excluded from the analysis
required in this paragraph.
* * * * *
(d) State review and certification to CMS. After the State reviews
the documentation submitted by the MCO, PIHP, or PAHP as specified in
paragraph (b) of this section and the secret shopper evaluation results
as required at Sec. 438.68(f), the State must submit an assurance of
compliance to CMS, in the format prescribed by CMS, that the MCO, PIHP,
or PAHP meets the State's requirements for availability of services, as
set forth in Sec. Sec. 438.68 and 438.206.
(1) The submission to CMS must include documentation of an analysis
that supports the assurance of the adequacy of the network for each
contracted MCO, PIHP or PAHP related to its provider network.
(2) The analysis in paragraph (d)(1) of this section must include
the payment analysis submitted by each MCO, PIHP, or PAHP, as required
in paragraph (b)(3) of this section, and contain:
(i) The data provided by each MCO, PIHP, and PAHP in paragraph
(b)(3) of this section; and
(ii) A State level payment percentage for each service type
specified in paragraphs (b)(3)(i) and (ii) of this section produced by
using the number of member months for the applicable rating period to
weight each MCO's, PIHP's, or PAHP's reported percentages, as required
in paragraph (b)(3) of this section.
(3) States must submit the assurance of compliance required in
paragraph (d) of this section as specified in paragraphs (i) through
(iii) of this section and post the report on the State's website
required in Sec. 438.10(c)(3) within 30 calendar days of submission to
CMS.
(i) At the time it submits a completed readiness review, as
specified at Sec. 438.66(d)(1)(iii).
(ii) On an annual basis and no later than 180 calendar days after
each rating period.
(iii) At any time there has been a significant change as specified
in paragraph (c)(3) of this section and with the submission of the
associated contract, as required at Sec. 438.3(a).
(e) CMS' right to inspect documentation. The State must make
available to CMS, upon request, all documentation collected by the
State from the MCO, PIHP, or PAHP as well as documentation from all
secret shopper surveys required at Sec. 438.68(f).
(f) Remedy plans to improve access. (1) When the State, MCO, PIHP,
PAHP, or CMS identifies an area in which an MCO's, PIHP's, or PAHP's
access to care under the access standards in this part could be
improved, including the standards at Sec. Sec. 438.68 and 438.206, the
State must:
(i) Submit to CMS for approval a remedy plan as specified in
paragraph (f)(ii) of this section no later than 90 calendar days
following the date that the State becomes aware of an MCO's, PIHP's, or
PAHP's access issue;
(ii) Develop a remedy plan that addresses the identified access
issue within 12 months and that identifies specific steps with
timelines for implementation and completion, and responsible parties.
State's and managed care plans' actions may include a variety of
approaches, including, but not limited to: increasing payment rates to
providers, improving outreach and problem resolution to providers,
reducing barriers to provider credentialing and contracting, providing
for improved or expanded use of telehealth, and improving the
timeliness and accuracy of processes such as claim payment and prior
authorization;
(iii) Ensure that improvements in access are measurable and
sustainable; and
(iv) Submit quarterly progress updates to CMS on implementation of
the remedy plan.
(2) If the remedy plan required in paragraph(f)(1) of this section
does not result in addressing the MCO's, PIHP's, or PAHP's access issue
by improving access within 12 months, CMS may require the State to
continue the remedy plan for another 12 months and may require revision
to the remedy plan required in paragraph (f)(1) of this section.
(g) Applicability date. Paragraphs (b)(3) and (d)(2) of this
section apply to the first rating period for contracts with MCOs,
PIHPs, or PAHPs beginning on or after 2 years after [insert the
effective date of the final rule]. Paragraph (d)(3) of this section
applies to the first rating period beginning on or after 1 year after
[insert the effective date of the final rule]. States will not be held
out of
[[Page 28246]]
compliance with the requirements of paragraph (e) of this section prior
to the rating period beginning on or after 4 year after [insert the
effective date of the final rule], so long as they comply with the
corresponding standard(s) codified in paragraph (e) of this section
contained in the 42 CFR, parts 430 to 481, most recently published
before the final rule. Paragraph (f) of this section applies to the
first rating period for contracts with MCOs, PIHPs, or PAHPs beginning
on or after 4 years after [EFFECTIVE DATE OF THE FINAL RULE].
0
16. Amend Sec. 438.214 is amended by--
0
a. Revising paragraph (b)(1); and
0
b. Adding paragraph (d)(2).
The revision and addition read as follows:
Sec. 438.214 Provider Selection.
* * * * *
(b) * * *
(1) Each State must establish a uniform credentialing and
recredentialing policy that addresses acute, primary, mental health,
substance use disorders, and LTSS providers, as appropriate, and
requires each MCO, PIHP and PAHP to follow those policies.
* * * * *
(d) * * *
(2) States must ensure through its contracts that MCOs, PIHPs, and
PAHPs terminate any providers of services or persons terminated (as
described in section 1902(kk)(8) of the Social Security Act) from
participation under this title, title XVIII, or title XXI from
participating as a provider in any network.
* * * * *
0
17. Amend Sec. 438.310 by revising paragraphs (b)(5) introductory
text, (c)(2), and (d) to read as follows:
Sec. 438.310 Basis, scope, and applicability.
* * * * *
(b) * * *
(5) Requirements for annual external quality reviews of each
contracting MCO, PIHP, PAHP including--
* * * * *
(c) * * *
(2) The provisions of Sec. 438.330(b)(2) and (3), (c), and (e),
and Sec. 438.340 apply to States contracting with PCCM entities whose
contracts with the State provide for shared savings, incentive payments
or other financial reward for the PCCM entity for improved quality
outcomes.
* * * * *
(d) Applicability dates. States will not be held out of compliance
with the following requirements of this subpart prior to the dates
noted below so long as they comply with the corresponding standard(s)
in 42 CFR part 438 contained in the 42 CFR parts 430 to 481, edition
revised as of [insert effective date of final rule]:
(1) States must comply with Sec. 438.330(d)(4) no later than the
rating period for contracts beginning after [insert the effective date
of the final rule].
(2) States must comply with updates to Sec. 438.340 no later than
1 year from [insert the effective date of the final rule].
(3) States must comply with updates to Sec. Sec. 438.358 and
438.364(c)(2)(iii) no later than December 31, 2025.
(4) States must comply with Sec. 438.364(a)(2)(iii) no later 1
year from the issuance of the associated protocol.
0
18. Amend Sec. 438.330 by revising paragraph (d)(4) to read as
follows:
Sec. 438.330 Quality assessment and performance improvement program.
* * * * *
(d) * * *
(4) The State may permit an MCO, PIHP, or PAHP exclusively serving
dual eligibles to substitute an MA organization chronic care
improvement program conducted under Sec. 422.152(c) of this chapter
for one or more of the performance improvement projects otherwise
required under this section.
* * * * *
Sec. 438.334 [Removed and reserved]
0
19. Section 438.334 is removed and reserved.
0
20. Amend Sec. 438.340 by revising paragraphs (b)(4), (c)(1)
introductory text, (c)(2)(ii), and (c)(3) to read as follows:
Sec. 438.340 Managed care State quality strategy.
* * * * *
(b) * * *
(4) Arrangements for annual, external independent reviews, in
accordance with Sec. 438.350, of the quality outcomes and timeliness
of, and access to, the services covered under each MCO, PIHP, and PAHP
contract.
* * * * *
(c) * * *
(1) Make the strategy available for public comment before
submitting the strategy to CMS for review in accordance with paragraph
(c)(3) of this section, including:
* * * * *
(2) * * *
(ii) The State must make the results of the review, including the
evaluation conducted pursuant to paragraph (c)(2)(i) of this section,
available on the website required under Sec. 438.10(c)(3).
* * * * *
(3) Prior to adopting as final, submit to CMS the following:
(i) A copy of the initial strategy for CMS comment and feedback.
(ii) A copy of the strategy--
(A) Every 3 years following the review in paragraph (c)(2) of this
section;
(B) Whenever significant changes, as defined in the State's quality
strategy per paragraph (b)(10) of this section, are made to the
document;
(C) Whenever significant changes occur within the State's Medicaid
program.
* * * * *
Sec. 438.344 [Removed and reserved]
0
21. Remove and reserve 438.344.
0
22. Amend Sec. 438.350 by revising the introductory text and paragraph
(a) to read as follows:
Sec. 438.350 External quality review.
Each State that contracts with MCOs, PIHPs, or PAHPs must ensure
that--
(a) Except as provided in Sec. 438.362, a qualified EQRO performs
an annual EQR for each such contracting MCO, PIHP, or PAHP.
* * * * *
0
23. Amend Sec. 438.354 by revising paragraph (c)(2)(iii) to read as
follows:
Sec. 438.354 Qualifications of external quality review organizations.
* * * * *
(c) * * *
(2) * * *
(iii) Conduct, on the State's behalf, ongoing Medicaid managed care
program operations related to oversight of the quality of MCO, PIHP,
PAHP, or PCCM entity (described in Sec. 438.310(c)(2)) services that
it will review as an EQRO, except for the related activities specified
in Sec. 438.358;
* * * * *
0
24. Amend Sec. 438.358 by--
0
a. Revising paragraph (a)(1);
0
b. Adding paragraph (a)(3);
0
c. Revising paragraphs (b)(1) introductory text, (b)(1)(i), (ii), and
(iv);
0
d. Removing and reserving paragraph (b)(2);
0
e. Revising paragraph (c) introductory text and (c)(6); and
0
f. Adding paragraph (c)(7).
The revisions read as follows:
Sec. 438.358 Activities related to external quality review.
(a) * * *
(1) The State, its agent that is not an MCO, PIHP, or PAHP or an
EQRO may perform the mandatory and optional EQR-related activities in
this section.
* * * * *
(3) For the EQR-related activities described in Sec. 438.350(b)(1)
and (c) of
[[Page 28247]]
this subpart (except Sec. 438.350(b)(1)(iii)), the review period
begins on the first day of the most recently concluded contract year or
calendar year, whichever is nearest to the date of the EQR-related
activity, and is 12 months in duration.
(b) * * *
(1) For each MCO, PIHP, or PAHP the following EQR-related
activities must be performed in the 12 months preceding the
finalization of the annual report:
(i) Validation of performance improvement projects required in
accordance with Sec. 438.330(b)(1) that were underway during the EQR
review period per paragraph (a)(3) of this section.
(ii) Validation of MCO, PIHP, or PAHP performance measures required
in accordance with Sec. 438.330(b)(2) or MCO, PIHP, or PAHP
performance measures calculated by the State during the EQR review
period described in paragraph (a)(3) of this section.
* * * * *
(iv) Validation of MCO, PIHP, or PAHP network adequacy during the
EQR review period per paragraph (a)(3) of this section to comply with
requirements set forth in Sec. 438.68 and, if the State enrolls
Indians in the MCO, PIHP, or PAHP, Sec. 438.14(b)(1).
(2) [Reserved]
(c) Optional activities. For each MCO, PIHP, PAHP, and PCCM entity
(described in Sec. 438.310(c)(2)), the following activities may be
performed in the 12 months preceding the annual report by using
information derived during the EQR review period described in paragraph
(a)(3) of this section:
* * * * *
(6) Assist with the quality rating of MCOs, PIHPs, and PAHPs
consistent with 42 CFR part 438, subpart G.
(7) Assist with evaluations required under Sec. Sec. 438.16(e)(1),
438.340(c)(2)(i), and 438.6(c)(2)(iv) and (v) pertaining to outcomes,
quality, or access to health care services
* * * * *
0
25. Amend Sec. 438.360 by revising paragraph (a)(1) to read as
follows:
Sec. 438.360 Nonduplication of mandatory activities with Medicare or
accreditation review.
(a) * * *
(1) The MCO, PIHP, or PAHP is in compliance with the applicable
Medicare Advantage standards established by CMS, as determined by CMS
or its contractor for Medicare, or has obtained accreditation from a
private accrediting organization recognized by CMS;
* * * * *
0
26. Amend Sec. 438.362 by revising paragraph (b)(2) paragraph heading
and (b)(2)(i) to read as follows:
Sec. 438.362 Exemption from external quality review.
* * * * *
(b) * * *
(2) Medicare information from a private accrediting organization.
(i) If an exempted MCO has been reviewed by a private accrediting
organization, the State must require the MCO to provide the State with
a copy of all findings pertaining to its most recent accreditation
review if that review has been used to fulfill certain requirements for
Medicare external review under subpart D of part 422 of this chapter.
* * * * *
0
27. Amend Sec. 438.364 by revising paragraphs (a)(1), (a)(2)(iii),
(a)(3) through (6), (c)(1) and (c)(2) to read as follows:
Sec. 438.364 External quality review results.
(a) * * *
(1) A description of the manner in which the data from all
activities conducted in accordance with Sec. 438.358 were aggregated
and analyzed, and conclusions were drawn as to the quality, timeliness,
and access to the care furnished by the MCO, PIHP, or PAHP.
(2) * * *
(iii) The data and a description of data obtained, including
validated performance measurement, any outcomes data and results from
quantitative assessments, for each activity conducted in accordance
with Sec. 438.358(b)(1)(i), (ii) and (iv) of this subpart; and
* * * * *
(3) An assessment of each MCO's, PIHP's, or PAHP's-strengths and
weaknesses for the quality, timeliness, and access to health care
services furnished to Medicaid beneficiaries.
(4) Recommendations for improving the quality of health care
services furnished by each MCO, PIHP, or PAHP, including how the State
can target goals and objectives in the quality strategy, under Sec.
438.340, to better support improvement in the quality, timeliness, and
access to health care services furnished to Medicaid beneficiaries.
(5) Methodologically appropriate, comparative information about all
MCOs, PIHPs, or PAHPs, consistent with guidance included in the EQR
protocols issued in accordance with Sec. 438.352(e).
(6) An assessment of the degree to which each MCO, PIHP, or PAHP
has addressed effectively the recommendations for quality improvement
made by the EQRO during the previous year's EQR.
* * * * *
(c) * * *
(1) The State must contract with a qualified EQRO to produce and
submit to the State an annual EQR technical report in accordance with
paragraph (a) of this section. The State must finalize the annual
technical report by December 31st of each year.
(2) The State must--
(i) Post the most recent copy of the annual EQR technical report on
the website required-under Sec. 438.10(c)(3) by December 31st of each
year and notify CMS, in a form and manner determined by CMS, within 14
calendar days of the Web posting.
(ii) Provide printed or electronic copies of the information
specified in paragraph (a) of this section, upon request, to interested
parties such as participating health care providers, enrollees and
potential enrollees of the MCO, PIHP, or PAHP beneficiary advocacy
groups, and members of the general public.
(iii) Maintain at least the previous 5 years of EQR technical
reports on the on the website required under Sec. 438.10(c)(3).
* * * * *
0
28. Subpart G is added to part 438 to read as follows:
Subpart G--Medicaid Managed Care Quality Rating System
Sec.
438.500 Definitions.
438.505 General rule and applicability.
438.510 Mandatory QRS measure set for Medicaid managed care quality
rating system.
438.515 Medicaid managed care quality rating system methodology.
438.520 Website display.
438.525 Alternative quality rating system.
438.530 Annual technical resource manual.
438.535 Annual reporting.
Sec. 438.500 Definitions.
(a) Definitions. As used in this subpart, the following terms have
the indicated meanings:
Measurement period means the period for which data are collected
for a measure or the performance period that a measure covers.
Measurement year means the first calendar year and each calendar
year thereafter for which a full calendar year of claims and encounter
data necessary to calculate a measure are available.
Medicaid managed care quality rating system framework (QRS
framework) means the mandatory measure set identified by CMS in the
Medicaid and CHIP managed care quality rating
[[Page 28248]]
system technical resource manual described in Sec. 438.530, the
methodology for calculating quality ratings described in Sec. 438.515,
and the website display described in Sec. 438.520 of this subpart.
Medicare Advantage and Part D 5-Star Rating System (MA and Part D
quality rating system) means the rating system described in subpart D
of parts 422 of 423 of this chapter.
Qualified health plan rating system (QHP quality rating system)
means the health plan quality rating system developed in accordance
with 45 CFR 156.1120.
Quality rating means the numeric or other value of a quality
measure or an assigned indicator that data for the measure is not
available.
Technical resource manual means the guidance described in Sec.
438.530.
Validation means the review of information, data, and procedures to
determine the extent to which they are accurate, reliable, free from
bias, and in accord with standards for data collection and analysis.
Sec. 438.505 General rule and applicability.
(a) General rule. As part of its quality assessment and improvement
strategy for its managed care program, each State contracting with an
applicable managed care plan, as described in paragraph (b) of this
section, to furnish services to Medicaid beneficiaries must--
(1)(i) Adopt the QRS framework developed by CMS; or
(ii) Adopt an alternative managed care quality rating system in
accordance with Sec. 438.525 of this subpart.
(2) Implement such managed care quality rating system by the end of
the fourth calendar year following [the effective date of the final
rule published in the Federal Register], unless otherwise specified in
this subpart.
(3) Use the State's beneficiary support system implemented under
Sec. 438.71 to provide the services identified at Sec.
438.71(b)(1)(i) and (ii) to beneficiaries, enrollees, or both seeking
assistance using the managed care quality rating system implemented by
the State under this subpart.
(b) Applicability. The provisions of this subpart apply to States
contracting with MCOs, PIHPs, and PAHPs for the delivery of services
covered under Medicaid. The provisions of this subpart do not apply to
States contracting with Medicare Advantage Dual Eligible Special Needs
Plans for only Medicaid coverage of Medicare cost sharing.
(c) Continued alignment. To maintain the QRS framework, CMS aligns
the mandatory measure set and methodology described in Sec. 438.510
and Sec. 438.515 of this subpart, to the extent appropriate, with the
qualified health plan quality rating system developed in accordance
with 45 CFR 156.1120, the MA and Part D quality rating system, and
other similar CMS quality measurement and rating initiatives.
Sec. 438.510 Mandatory QRS measure set for Medicaid managed care
quality rating system.
(a) Measures required. The quality rating system implemented by the
State must include the measures in the mandatory QRS measure set
identified by CMS in the Medicaid and CHIP managed care quality rating
system technical resource manual, and may include other measures
identified by the State as described in Sec. 438.520(b).
(b) Subregulatory process to update mandatory measure set. Subject
to paragraph (d) of this section, CMS will update the mandatory measure
set at least every other year, including the addition, removal or
updating of mandatory measures after:
(1) Engaging with States and other interested parties (such as
State officials, measure experts, health plans, beneficiary advocates,
tribal organizations, health plan associations, and external quality
review organizations) to evaluate the current mandatory measure set and
make recommendations to add, remove or update existing measures based
on the criteria and standards in paragraph (c) of this section; and
(2) Providing public notice and opportunity to comment through a
call letter (or similar subregulatory process using written guidance)
on any planned modifications to the mandatory measure set following the
engagement described in paragraph (b)(1) of this section.
(c) Standards for adding mandatory measures. Based on available
relevant information, including the input received during the process
described in paragraph (b) of this section, CMS will add a measure in
the mandatory measure set when each of the following standards are met:
(1) The measure meets at least 5 of the following criteria:
(i) Is meaningful and useful for beneficiaries or their caregivers
when choosing a managed care plan;
(ii) Aligns with other CMS programs described in Sec. 438.505(c);
(iii) Measures health plan performance in at least one of the
following areas: customer experience, access to services, health
outcomes, quality of care, health plan administration, and health
equity;
(iv) Presents an opportunity for managed care plans to influence
their performance on the measure;
(v) Is based on data that are available without undue burden on
States and plans such that it is feasible to report by many States and
managed care plans;
(vi) Demonstrates scientific acceptability, meaning that the
measure, as specified, produces consistent and credible results;
(2) The proposed measure contributes to balanced representation of
beneficiary subpopulations, age groups, health conditions, services,
and performance areas within a concise mandatory measure set, and
(3) The burdens associated with including the measure does not
outweigh the benefits to the overall quality rating system framework of
including the new measure based on the criteria listed in paragraph
(c)(1).
(d) Removing mandatory measures. CMS may remove existing mandatory
measures from the mandatory measure set if--
(1) After following the process described in paragraph (b) of this
section, CMS determines that the measure no longer meets the standards
described in paragraph (c) of this section;
(2) The measure steward (other than CMS) retires or stops
maintaining a measure;
(3) CMS determines that the clinical guidelines associated with the
specifications of the measure change such that the specifications no
longer align with positive health outcomes; or
(4) CMS determines that the measure shows low statistical
reliability under the standard identified in Sec. Sec. 422.164(e) and
423.184(e) of this chapter.
(e) Updating existing mandatory measures. CMS will modify the
existing mandatory measures that undergo measure technical
specifications updates as follows--
(1) Non-substantive updates. CMS will update changes to the
technical specifications for a measure made by the measure steward;
such changes will be in the technical resource manual issued under
paragraph (f) of this section and Sec. 438.530. Examples of non-
substantive updates include, but are not limited to, those that:
(i) Narrow the denominator or population covered by the measure.
(ii) Do not meaningfully impact the numerator or denominator of the
measure.
(iii) Update the clinical codes with no change in the target
population or the intent of the measure.
(iv) Provide additional clarifications such as:
(A) Adding additional tests that would meet the numerator
requirements;
[[Page 28249]]
(B) Clarifying documentation requirements;
(C) Adding additional instructions to identify services or
procedures; or
(D) Adding alternative data sources or expanding of modes of data
collection to calculate a measure.
(2) Substantive updates. CMS may adopt substantive updates to a
mandatory measure not subject to paragraph (e)(1)(i) through (iv) of
this section only after following the process specified in paragraph
(b) of this section.
(f) Finalization and display of mandatory measures and updates. CMS
will finalize modifications to the mandatory measure set and the
timeline for State implementation of such modifications in the
technical resource manual. For new or substantively updated measures,
CMS will provide each State with at least 2 calendar years from the
start of the measurement year immediately following the release of the
annual technical resource manual in which the modification to the
mandatory measure set is finalized to display measurement results and
ratings using the new or updated measure(s).
Sec. 438.515 Medicaid managed care quality rating system methodology.
(a) For each measurement year, the State--
(1) Must collect the data necessary to calculate quality ratings
for each quality measure described in Sec. 438.510(a) of this subpart
from:
(i) The State's contracted managed care plans that have 500 or more
enrollees from the State's Medicaid program on July 1 of the
measurement year; and
(ii) Sources of Medicare data (including Medicare Advantage plans,
Medicare providers, and CMS), the State's Medicaid fee-for-service
providers, or both if all data necessary to calculate a measure cannot
be provided by the managed care plans described in paragraph (a)(1) of
this section and such data are available for collection by the State
without undue burden.
(2) Must ensure that all data collected under paragraph (a)(1) of
this section are validated.
(3) Must use the validated data described in paragraph (a)(2) of
this section and the methodology described in paragraph (b) of this
section to calculate for each quality measure described in Sec.
438.510(a) of this subpart, a measure performance rate for each managed
care plan whose contract includes a service or action assessed by the
measure, as determined by the State.
(4) Must issue quality ratings to each managed care plan for each
measure calculated for the plan under paragraph (a)(3) of this section.
(b) Subject to Sec. 438.525, the State must ensure that the
quality ratings issued under paragraph (a)(4) of this section:
(1) Include data for all enrollees who receive coverage through the
managed care plan for a service or action for which data are necessary
to calculate the quality rating for the managed care plan, including
data for enrollees who are dually eligible for both Medicare and
Medicaid, subject to the availability of data under paragraph
(a)(1)(ii) of this section.
(2) Are issued to each managed care plan at the plan level, by
managed care program, so that a plan participating in multiple managed
care programs is issued distinct ratings for each program in which it
participates resulting in quality ratings that are representative of
services provided only to those beneficiaries enrolled in the plan
through the rated program.
(c) After engaging with States, beneficiaries, and other interested
parties, CMS will propose to implement domain-level quality ratings,
including care domains for which States would be required to calculate
and assign domain-level quality ratings for managed care plans, a
methodology to calculate such ratings, and website display requirements
for displaying such ratings on the MAC QRS website display described in
Sec. 438.520.
Sec. 438.520 Website display.
(a) In a manner that complies with the accessibility standards
outlined in Sec. 438.10(d) of this part and in a form and manner
specified by CMS, the State must prominently display on the website
required under Sec. 438.10(c)(3):
(1) Information necessary for users to understand and navigate the
contents of the QRS website display, including:
(i) A statement of the purpose of the Medicaid managed care quality
rating system, relevant information on Medicaid, CHIP and Medicare and
an overview of how to use the information available in the display to
select a quality managed care plan;
(ii) Information on how to access the beneficiary support system
described in Sec. 438.71 to answer questions about using the State's
managed care quality rating system to select a managed care plan; and
(iii) If users must input user-specific information to access or
use the QRS, an explanation of why the information is requested, how it
will be used, and whether it is optional or required.
(2) Information that allows beneficiaries to identify managed care
plans available to them that align with their coverage needs and
preferences including:
(i) All available managed care programs and plans for which a user
may be eligible based on the user's age, geographic location, and
dually eligible status, if applicable, as well as other demographic
data identified by CMS;
(ii) A description of the drug coverage for each managed care plan,
including the formulary information specified in Sec. 438.10(i) and
other similar information as specified by CMS;
(iii) Provider directory information for each managed care plan
including all information required by Sec. 438.10(h)(1) and (2) and
such other provider information as specified by CMS;
(iv) Quality ratings described at Sec. 438.515(a)(4) that are
calculated by the State for each managed care plan in accordance with
Sec. 438.515 for mandatory measures identified by CMS in the technical
resource manual, and
(v) The quality ratings described in Sec. 438.520(a)(2)(iv)
calculated by the State for each managed care plan in accordance with
Sec. 438.515 for mandatory measures identified by CMS, stratified by
dual eligibility status, race and ethnicity, and sex.
(3) Standardized information identified by CMS that allows users to
compare available managed care plans and programs, including:
(i) The name of each managed care plan;
(ii) An internet hyperlink to each managed care plan's website and
each available managed care plan's toll-free customer service telephone
number;
(iii) Premium and cost-sharing information including differences in
premium and cost-sharing among available managed care plans within a
single program;
(iv) A summary of benefits including differences in benefits among
available managed care plans within a single program;
(v) Certain metrics, as specified by CMS, of managed care plan
performance that States must make available to the public under
subparts B and D of this part, including data most recently reported to
CMS on each managed care program pursuant to Sec. 438.66(e) of this
part and the results of the secret shopper survey specified in Sec.
438.68(f) of this part;
(vi) If a managed care plan offers an integrated Medicare-Medicaid
plan or a highly or fully integrated Medicare Advantage D-SNP (as those
terms are defined in Sec. 422.2 of this chapter), an indication that
an integrated plan is
[[Page 28250]]
available and a link to the integrated plan's most recent rating under
the Medicare Advantage and Part D 5-Star Rating System.
(4) Information on quality ratings displayed in accordance with
paragraph (a)(2)(iv) of this section in a manner that promotes
beneficiary understanding of and trust in the ratings, including:
(i) A plain language description of the importance and impact of
each quality measure assigned a quality rating;
(ii) The measurement period during which the data used to calculate
the quality rating was produced; and
(iii) Information on quality ratings data validation, including a
plain language description of when, how and by whom the data were
validated.
(5) Information or hyperlinks directing users to resources on how
and where to apply for Medicaid and enroll in a Medicaid or CHIP plan.
(6) By a date specified by CMS, which shall be no earlier than 2
years after the implementation date for the quality rating system
specified in Sec. 438.505:
(i) A search tool that enables users to identify available managed
care plans that provide coverage for a drug identified by the user;
(ii) A search tool that enables users to identify available managed
care plans that include a provider identified by the user in the plan's
network of providers; and
(iii) The quality ratings described in Sec. 438.520(a)(iv)
calculated by the State for each managed care plan in accordance with
Sec. 438.515 for mandatory measures identified by CMS, including the
display of such measures stratified by dual eligibility status, race
and ethnicity, sex, age, rural/urban status, disability, language of
the enrollee, or other factors specified by CMS in the annual technical
resource manual.
(iv) An interactive tool that enables users to view the quality
ratings described at Sec. 438.520(a)(iv), stratified by the factors
described in paragraph (a)(6)(iii) of this section.
(b) If the State chooses to display quality ratings for additional
measures not included in the mandatory measures set described in Sec.
438.510(a), the State must:
(1) Obtain input on the additional measures, prior to their use,
from prospective users, including beneficiaries, caregivers, and, if
the State enrolls American Indians/Alaska Natives in managed care,
consult with Tribes and Tribal Organizations in accordance with the
State's Tribal consultation policy; and
(2) Document the input received from prospective users required
under paragraph (b)(1) of this section, including modifications made to
the additional measure(s) in response to the input and rationale for
input not accepted.
(c) CMS will periodically consult with States and interested
parties including Medicaid managed care quality rating system users to
evaluate the website display requirements described in this section for
continued alignment with beneficiary preferences and values.
Sec. 438.525 Alternative quality rating system.
(a) A State may implement an alternative Medicaid managed care
quality rating system that applies an alternative methodology from that
described in Sec. 438.510(a)(3) provided that--
(1) The alternative quality rating system includes the mandatory
measures identified by CMS under Sec. 438.510(a)(1);
(2) The ratings generated by the alternative quality rating system
yield information regarding managed care plan performance which, to the
extent feasible, is substantially comparable to that yielded by the
methodology described in Sec. 438.515, taking into account such
factors as differences in covered populations, benefits, and stage of
delivery system transformation, to enable meaningful comparison of
performance across States.
(3) The State receives CMS approval prior to implementing an
alternative quality rating system or modifications to an approved
alternative Medicaid managed care quality rating system.
(b) Prior to submitting a request for, or modification of, an
alternative Medicaid managed care quality rating system to CMS, the
State must--
(1) Obtain input from the State's Medical Care Advisory Committee
established under Sec. 431.12 of this chapter; and
(2) Provide an opportunity for public comment of at least 30 days
on the proposed alternative Medicaid managed care quality rating system
or modification.
(c) To receive CMS approval for an alternative quality rating
system, a State must:
(1) Submit a request for, or modification of, an alternative
Medicaid managed care quality rating system to CMS in a form and manner
and by a date determined by CMS; and
(2) Include the following in the State's request for or
modification of an alternative quality rating system:
(i) The alternative methodology to be used in generating plan
ratings;
(ii) Documentation of the public comment process specified in
paragraph (b)(1) and (2) this section, including discussion of the
issues raised by the Medical Care Advisory Committee and any policy
revisions or modifications made in response to the comments and
rationale for comments not accepted;
(iii) Other information or documentation specified by CMS to
demonstrate compliance with paragraph (a) of this section; and
(iv) Other supporting documents and evidence that the State
believes demonstrates compliance with the requirements of (a)(2) of
this section.
Sec. 438.530 Annual technical resource manual.
(a) No later than August 1, 2025, CMS will publish a Medicaid
managed care quality rating system technical resource manual, and
update it annually thereafter. The technical resource manual must
include all of the following:
(1) Identification of all Medicaid managed care quality rating
system measures, including:
(i) A list of the mandatory measures; and
(ii) Any measures newly added or removed from the prior year's
mandatory measure set.
(iii) The subset of mandatory measures that must be displayed and
stratified by factors such as race and ethnicity, sex, age, rural/urban
status, disability, language, or such other factors as may be specified
by the CMS in accordance with Sec. Sec. 438.520(a)(2)(iv) and
438.520(a)(6)(iii).
(2) Guidance on the application of the methodology used to
calculate and issue quality ratings as described in Sec. 438.515.
(3) Measure steward technical specifications for mandatory
measures.
(4) A summary of interested party engagement and public comments
received during the public notice and comment process described in
Sec. 438.510(b) using the process identified in Sec. 438.510(c) for
the most recent modifications to the mandatory measure set including:
(i) Discussion of the feedback and recommendations received on
potential modifications to mandatory measures;
(ii) The final modifications and the timeline by which such
modifications must be implemented; and
(iii) The rationale for not accepting or implementing specific
recommendations or feedback submitted during the consultation process.
(b) In developing and issuing the manual content described in
paragraphs (a)(1) and (2) of this section, CMS will take into account
whether stratification is currently required by the measure steward or
other CMS programs and by
[[Page 28251]]
which factors when issuing guidance that identifies which measures, and
by which factors, States must stratify mandatory measures.
Sec. 438.535 Reporting.
(a) Upon CMS' request, but no more frequently than annually, the
State must submit a Medicaid managed care quality rating system report
in a form and manner determined by CMS. Such report must include:
(1) A list of all mandatory measures displayed as required under
Sec. 438.520(a)(1)(i) and any additional measures the State chooses to
include in the Medicaid managed care quality rating system as permitted
under Sec. 438.510(a).
(2) An attestation that all displayed quality ratings for mandatory
measures were calculated and issued in compliance with Sec. 438.515,
and a description of the methodology used to calculate ratings for any
additional measures, if such methodology deviates from the methodology
in Sec. 438.515.
(3) The documentation required under Sec. 438.520(b)(2), if
including additional measures in the State's Medicaid managed care
quality rating system in accordance with Sec. 438.520(c)(3).
(4) The date on which the State publishes or updates the quality
ratings for the State's managed care plans.
(5) A link to the State's website for their Medicaid managed care
quality rating system.
(6) The application of any technical specification adjustments used
to calculate and issue quality ratings described in Sec. 438.515(a)(3)
and (4), at the plan- or State-level, that are outside a measure
steward's allowable adjustments for a mandatory measure but that the
measure steward has approved for use by the State.
(7) A summary of each alternative QRS approved by CMS, including
the effective dates for each approved alternative QRS.
(b) States will be given no less than 90 days to submit such a
report to CMS on their Medicaid managed care quality rating system.
0
29. Amend Sec. 438.602 by adding paragraphs (g)(5) through (13) and
(j) to read as follows:
Sec. 438.602 State responsibilities.
* * * * *
(g) * * *
(5) Enrollee handbooks, provider directories, and formularies
required at Sec. 438.10(g), (h), and (i).
(6) The information on rate ranges required at Sec.
438.4(c)(2)(iv), if applicable.
(7) The reports required at Sec. 438.66(e) and Sec. 438.207(d).
(8) The network adequacy standards required at Sec. 438.68(b)(1)
through (2) and (e).
(9) The results of secret shopper surveys required at Sec.
438.68(f).
(10) State directed payment evaluation reports required in Sec.
438.6(c)(2)(v)(C).
(11) Information on all required Application Programming Interfaces
including as specified in Sec. 431.60(d) and (f).
(12) Quality related information as required in Sec. Sec.
438.332(c)(1), 438.340(d), 438.362(c) and 438.364(c)(2)(i).
(13) Documentation of compliance with requirements in Subpart K--
Parity in Mental Health and Substance Use Disorder Benefits.
* * * * *
(j) Applicability. Paragraphs (g)(5) through (13) apply to the
first rating period for contracts with MCOs, PIHPs and PAHPs beginning
on or after 2 years after [EFFECTIVE DATE OF THE FINAL RULE].
0
30. Amend Sec. 438.608 by revising paragraphs (a)(2) and (d)(3) and
adding paragraph (e) to read as follows:
Sec. 438.608 Program integrity requirements under the contract.
(a) * * *
(2) Provision for reporting within 10 business days all
overpayments identified or recovered, specifying the overpayments due
to potential fraud, to the State.
* * * * *
(d) * * *
(3) Each MCO, PIHP, or PAHP must report annually to the State on
all overpayments identified or recovered.
* * * * *
(e) Standards for provider incentive or bonus arrangements. The
State, through its contract with the MCO, PIHP or PAHP, must require
that incentive payment contracts between managed care plans and network
providers meet the requirements as specified in Sec. Sec. 438.3(i)(3)
and (4).
PART 457--ALLOTMENTS AND GRANTS TO STATES
0
31. The authority citation for part 457 continues to read as follows:
Authority: 42 U.S.C. 1302.
0
32. Amend Sec. 457.10 by adding the definition of ``In lieu of service
or setting (ILOS)'' in alphabetical order to read as follows:
Sec. 457.10 Definitions and use of terms.
* * * * *
In lieu of service or setting (ILOS) is defined as provided in
Sec. 438.2 of this chapter.
* * * * *
0
33. Amend Sec. 457.1200 by adding paragraph (d) to read as follows:
Sec. 457.1200 Basis, scope, and applicability.
* * * * *
(d) Applicability dates. States must comply with the requirements
of this subpart by the dates established at Sec. Sec. 438.3(v),
438.16(f), 438.68(h), 438.206(d) and 438.310(d) of this chapter.
0
34. Amend Sec. 457.1201 by revising paragraphs (c), (e), and (n)(2) to
read as follows:
Sec. 457.1201 Standard contract requirements.
* * * * *
(c) Payment. The final capitation rates for all MCO, PIHP or PAHP
contracts must be identified and developed, and payment must be made in
accordance with Sec. Sec. 438.3(c) and 438.16(c)(1) through (3) of
this chapter, except that the requirement for preapproval of contracts,
certifications by an actuary, annual cost reports, contract
arrangements described in Sec. 438.6(c), and references to pass
through payments do not apply, and contract rates must be submitted to
CMS upon request of the Secretary.
* * * * *
(e) Services that may be covered by an MCO, PIHP, or PAHP. An MCO,
PIHP, or PAHP may cover, for enrollees, services that are not covered
under the State plan in accordance with Sec. Sec. 438.3(e) and
438.16(b), (d), and (e) of this chapter, except that references to
Sec. 438.7, IMDs, and rate certifications do not apply and that
references to enrollee rights and protections under part 438 should be
read to refer to the rights and protections under subparts K and L of
this part.
* * * * *
(n) * * *
(2) Contracts with PCCMs must comply with the requirements of
paragraph (o) of this section; Sec. 457.1207; Sec. 457.1240(b)
(cross-referencing Sec. 438.330(b)(2), (b)(3), (c), and (e) of this
chapter); Sec. 457.1240(e) (cross-referencing Sec. 438.340 of this
chapter).
* * * * *
0
35. Amend Sec. 457.1203 by revising paragraphs (e) and (f) to read as
follows:
Sec. 457.1203 Rate development standards and medical loss ratio.
* * * * *
(e) The State must comply with the requirements related to medical
loss ratios in accordance with the terms of
[[Page 28252]]
Sec. 438.74 of this chapter, except contract arrangements described in
Sec. 438.6(c) do not apply and the description of the reports received
from the MCOs, PIHPs and PAHPs under Sec. 438.8(k) of this chapter
will be submitted independently, and not with the rate certification
described in Sec. 438.7 of this chapter.
(f) The State must ensure, through its contracts, that each MCO,
PIHP, and PAHP complies with the requirements in Sec. 438.8 of this
chapter, except that contract arrangements described in Sec. 438.6(c)
do not apply.
0
36. Revise Sec. 457.1207 to read as follows:
Sec. 457.1207 Information requirements.
The State must provide, or ensure its contracted MCO, PAHP, PIHP,
PCCM, and PCCM entities provide, all enrollment notices, informational
materials, and instructional materials related to enrollees and
potential enrollees in accordance with the terms of Sec. 438.10 of
this chapter, except that the terms of Sec. 438.10(c)(2),
(g)(2)(xi)(E), and (g)(2)(xii) of this chapter do not apply and that
references to enrollee rights and protections under part 438 should be
read to refer to the rights and protections under subparts K and L of
this part. The State must annually post comparative summary results of
enrollee experience surveys by managed care plan on the State's website
as described at Sec. 438.10(c)(3) of this chapter.
0
37. Amend Sec. 457.1230 by revising paragraph (b) to read as follows:
Sec. 457.1230 Access standards.
* * * * *
(b) Assurances of adequate capacity and services. The State must
ensure, through its contracts, that each MCO, PIHP and PAHP has
adequate capacity to serve the expected enrollment in accordance with
the terms of Sec. 438.207 of this chapter, except that the reporting
requirements in Sec. 438.207(d)(3)(i) of this chapter do not apply.
The State must evaluate the most recent annual enrollee experience
survey results as required at section 2108(e)(4) of the Act as part of
the State's analysis of network adequacy as described at Sec.
438.207(d) of this chapter.
* * * * *
0
38. Amend Sec. 457.1240 by revising paragraphs (d) and (f) to read as
follows:
Sec. 457.1240 Quality measurement and improvement.
* * * * *
(d) Managed care quality rating system. The State must determine a
quality rating or ratings for each MCO, PIHP, and PAHP in accordance
with the requirements set forth subpart G of part 438 of this chapter,
except that references to dually eligible beneficiaries, a beneficiary
support system, and the terms of Sec. 438.525(b)(1) and (c)(2)(ii) of
this chapter related to consultation with the Medical Care Advisory
Committee do not apply.
* * * * *
(f) Applicability to PCCM entities. For purposes of paragraphs (b)
and (e) of this section, a PCCM entity described in this paragraph is a
PCCM entity whose contract with the State provides for shared savings,
incentive payments or other financial reward for improved quality
outcomes.
0
39. Amend Sec. 457.1250 by revising paragraph (a) to read as follows:
Sec. 457.1250 External quality review.
(a) Each State that contracts with MCOs, PIHPs, or PAHPs must
follow all applicable external quality review requirements as set forth
in Sec. Sec. 438.350 (except for references to Sec. 438.362),
438.352, 438.354, 438.356, 438.358 (except for references to Sec.
438.6), 438.360 (only with respect to nonduplication of EQR activities
with private accreditation) and 438.364 of this chapter.
* * * * *
0
40. Revise Sec. 457.1285 to read as follows:
Sec. 457.1285 Program integrity safeguards.
The State must comply with the program integrity safeguards in
accordance with the terms of subpart H of part 438 of this chapter,
except that the terms of Sec. Sec. 438.66(e), 438.362(c),
438.602(g)(6) and (10), 438.604(a)(2), 438.608(d)(4) and references to
LTSS of this chapter do not apply and that references to subpart K
under part 438 should be read to refer to parity requirements at Sec.
457.496.
Dated: April 24, 2023.
Xavier Becerra,
Secretary, Department of Health and Human Services.
[FR Doc. 2023-08961 Filed 4-27-23; 4:15 pm]
BILLING CODE 4120-01-P