Agency Information Collection Activities; Reinstatement and Revision of a Previously Approved Information Collection; Comment Request, 18349-18350 [2023-06356]
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Federal Register / Vol. 88, No. 59 / Tuesday, March 28, 2023 / Notices
the program or may have experience
with the program in the near future;
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered will be used
only internally for general service
improvement and program management
purposes and is not intended for release
outside of MSPB;
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: the target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
As a general matter, information
collections will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
OMB Number: 3124–0015.
Type of Information Collection:
Renewal, without change, of a currently
approved information collection.
ICR Status: This ICR is currently
scheduled to expire on May 31, 2023.
An agency may not conduct or sponsor,
and a person is not required to respond
to, a collection of information, unless it
VerDate Sep<11>2014
16:59 Mar 27, 2023
Jkt 259001
displays a currently valid OMB control
number.
Abstract of Proposed Collection: This
collection is part of a Federal
Government-wide effort to streamline
the process for seeking feedback from
the public on service delivery and
provides a means to obtain qualitative
customer and stakeholder feedback in
an efficient, timely manner, in
accordance with MSPB’s commitment to
improving service delivery. Responses
to any collection of information under
this ICR are voluntary.
Affected Public: Individuals and
Households; Businesses and
Organizations.
Estimated Total Number of
Respondents: 600.
Estimated Frequency of Responses:
Once per year.
Estimated Total Average Number of
Responses for Each Respondent: Once
per year.
Estimated Total Annual Burden
Hours: 49.8.
Estimated Total Cost: $1,887.42.
Comments: Comments should be
submitted as indicated in the ADDRESSES
caption above. Comments are solicited
to: (a) evaluate whether the collection of
information is necessary for the proper
performance of the functions of MSPB,
including whether the information shall
have practical utility; (b) evaluate the
accuracy of MSPB’s estimate of the
burden of the collection of information;
(c) enhance the quality, utility, and
clarity of the information to be
collected; (d) minimize the burden of
the collection of information on
respondents, including through the use
of automated collection techniques or
other forms of information technology;
and (e) evaluate the estimates of capital
or start-up costs and costs of operation,
maintenance, and purchase of services
to provide information. Burden means
the total time, effort, or financial
resources expended by persons to
generate, maintain, retain, disclose or
provide information to or for a Federal
agency. This includes the time needed
to review instructions; to develop,
acquire, install and utilize technology
and systems for the purpose of
collecting, validating and verifying
information, processing and
maintaining information, and disclosing
and providing information; to train
personnel and to be able to respond to
a collection of information, to search
data sources, to complete and review
the collection of information; and to
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Fmt 4703
Sfmt 4703
18349
transmit or otherwise disclose the
information.
Jennifer Everling,
Acting Clerk of the Board.
[FR Doc. 2023–06348 Filed 3–27–23; 8:45 am]
BILLING CODE 7400–01–P
MERIT SYSTEMS PROTECTION
BOARD
Agency Information Collection
Activities; Reinstatement and Revision
of a Previously Approved Information
Collection; Comment Request
AGENCY:
Merit Systems Protection
Board.
60-Day notice and request for
comments.
ACTION:
The U.S. Merit Systems
Protection Board (MSPB) is seeking to
reinstate and revise a previously
approved information collection in
accordance with the Paperwork
Reduction Act (PRA). The Information
Collection Request (ICR) will be
submitted to the Office of Management
and Budget (OMB) pursuant to the
Paperwork Reduction Act (PRA) of 1995
for review and clearance. This
information collection, entitled,
Customer Surveys, OMB Control No.
3124–0012, is part of MSPB’s efforts to
improve customer service delivery. The
information collection instruments
consist of short customer-focused
surveys distributed through Qualtrics,
MSPB’s survey platform. In accordance
with agency regulations, MSPB is
requesting public comments. The
purpose of this notice is to allow 60
days for public comment preceding
submission of the collection to OMB.
DATES: Consideration will be given to all
comments received by May 30, 2023.
ADDRESSES: Submit comments by using
only one of the following methods:
(1) Email. Submit comments to
privacy@mspb.gov.
(2) Mail. Submit comments to D. Fon
Muttamara, Chief Privacy Officer, Office
of the Clerk of the Board, U.S. Merit
Systems Protection Board, 1615 M
Street NW, Washington, DC 20419.
(3) Fax. Submit comments to (202)
653–7130.
All comments must reference OMB
Control No. 3124–0012. Regardless of
the method used for submitting
comments or material, all submissions
will be posted, without change, to
MSPB’s website (www.mspb.gov) and
will include any personal information
you provide. Therefore, submitting this
information makes it public.
FOR FURTHER INFORMATION CONTACT: D.
Fon Muttamara, Chief Privacy Officer, at
SUMMARY:
E:\FR\FM\28MRN1.SGM
28MRN1
lotter on DSK11XQN23PROD with NOTICES1
18350
Federal Register / Vol. 88, No. 59 / Tuesday, March 28, 2023 / Notices
privacy@mspb.gov. You may submit
written questions to the Office of the
Clerk of the Board by any of the
following methods: by email to
privacy@mspb.gov or by mail to Clerk of
the Board, U.S. Merit Systems
Protection Board, 1615 M Street NW,
Washington, DC 20419. Please reference
OMB Control No. 3124–0012 with your
questions.
SUPPLEMENTARY INFORMATION: MSPB
intends to request approval for a
reinstatement and revision of a
previously approved information
collection and seeks a three-year
renewal of its MSPB’s Generic Clearance
Request for Voluntary Customer
Surveys, OMB Control No. 3124–0012.
Executive Order 12862, Setting
Customer Service Standards, mandates
that agencies identify their customers
and survey them to determine the kind
and quality of services they want and
their level of satisfaction with existing
services. In addition, OMB Circular A–
11, Part 6, Section 280—Managing
Customer Experience and Improving
Service Delivery, provides guidelines
for gathering customer feedback. More
recently, the 21st Century Integrated
Digital Experience Act (IDEA) requires
agencies to use quantitative data from
their public-facing websites to improve
digital service delivery (Pub. L. 115–
336).
Customers and stakeholders include
persons who file appeals with MSPB on
agency action taken against them
(appellants), their representatives, and
representatives of the agency which
took the action; and Federal officials
and members of the public
(academicians, researchers, consultants,
and web users) who read and use the
findings of reports issued by MSPB’s
Office of Policy and Evaluation (OPE) or
who are interested in MSPB’s role in
overseeing the Office of Personnel
Management.
Over the past several years, OPE has
used customer satisfaction surveys to
evaluate how well MSPB is serving its
customers in terms of their perceptions
of agency timeliness, fairness,
accessibility, and sensitivity in deciding
appeals. OPE has also used customer
surveys to determine the usefulness of
reports issued. As a result of the survey
feedback, OPE has established baseline
performance measures for both appeals
processing and merit systems review
responsibilities. OPE has instituted a
number of changes to both these
processes as a result of feedback
obtained from stakeholders. OPE plans
to use customer surveys periodically
over the next three years to measure the
success of changes and to attempt to
VerDate Sep<11>2014
16:59 Mar 27, 2023
Jkt 259001
identify additional areas where
improvements can be made. Stakeholder
views are important measures which
may be used to report agency
performance under the Government
Results and Performance Act (GPRA) as
amended by the GPRA Modernization
Act of 2010.
Title: Agency Information Collection
Activities; Reinstatement and Revision
of a Previously Approved Information
Collection.
OMB Number: 3124–0012.
Type of Information Collection: This
is a request for reinstatement and
revision of a previously approved
information collection.
ICR Status: MSPB intends to request
approval for reinstatement and revision
of a previously approved information
collection from the OMB under the PRA
of 1995. An agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a currently valid OMB
control number.
Abstract of Proposed Collection: This
collection is part of MSPB’s compliance
efforts pursuant to Executive Order
12862, Setting Customer Service
Standards, which mandates that
agencies identify their customers and
survey them to determine the kind and
quality of services they want and their
level of satisfaction with existing
services. Responses to any collection of
information under this ICR are
voluntary.
Affected Public: Individuals and
Households; Businesses and
Organizations.
Estimated Total Number of
Respondents: 600.
Estimated Frequency of Responses:
Once per year.
Estimated Total Average Number of
Responses for Each Respondent: Once
per year.
Estimated Total Annual Burden
Hours: 300.
Estimated Total Cost: $11,370.
Comments: Comments should be
submitted as indicated in the ADDRESSES
caption above. Comments are solicited
to: (a) evaluate whether the collection of
information is necessary for the proper
performance of the functions of MSPB,
including whether the information shall
have practical utility; (b) evaluate the
accuracy of MSPB’s estimate of the
burden of the collection of information;
(c) enhance the quality, utility, and
clarity of the information to be
collected; (d) minimize the burden of
the collection of information on
respondents, including through the use
of automated collection techniques or
other forms of information technology;
and (e) evaluate the estimates of capital
PO 00000
Frm 00059
Fmt 4703
Sfmt 4703
or start-up costs and costs of operation,
maintenance, and purchase of services
to provide information. Burden means
the total time, effort, or financial
resources expended by persons to
generate, maintain, retain, disclose or
provide information to or for a Federal
agency. This includes the time needed
to review instructions; to develop,
acquire, install and utilize technology
and systems for the purpose of
collecting, validating and verifying
information, processing and
maintaining information, and disclosing
and providing information; to train
personnel and to be able to respond to
a collection of information, to search
data sources, to complete and review
the collection of information; and to
transmit or otherwise disclose the
information.
Jennifer Everling,
Acting Clerk of the Board.
[FR Doc. 2023–06356 Filed 3–27–23; 8:45 am]
BILLING CODE 7400–01–P
NATIONAL AERONAUTICS AND
SPACE ADMINISTRATION
[Notice 23–025]
Name of Information Collection:
Electronic Medical Record for
Implementation of TREAT Astronaut
Act
National Aeronautics and
Space Administration (NASA).
ACTION: Notice of information collection.
AGENCY:
The National Aeronautics and
Space Administration, as part of its
continuing effort to reduce paperwork
and respondent burden, invites the
general public and other Federal
agencies to take this opportunity to
comment on proposed and/or
continuing information collections.
DATES: Comments are due by May 30,
2023.
ADDRESSES: Written comments and
recommendations for this information
collection should be sent within 60 days
of publication of this notice to
www.reginfo.gov/public/do/PRAMain.
Find this particular information
collection by selecting ‘‘Currently under
60-day Review-Open for Public
Comments’’ or by using the search
function.
FOR FURTHER INFORMATION CONTACT:
Requests for additional information or
copies of the information collection
instrument(s) and instructions should
be directed to Bill Edwards-Bodmer,
NASA Clearance Officer, NASA
Headquarters, 300 E Street SW, JF0000,
SUMMARY:
E:\FR\FM\28MRN1.SGM
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Agencies
[Federal Register Volume 88, Number 59 (Tuesday, March 28, 2023)]
[Notices]
[Pages 18349-18350]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-06356]
-----------------------------------------------------------------------
MERIT SYSTEMS PROTECTION BOARD
Agency Information Collection Activities; Reinstatement and
Revision of a Previously Approved Information Collection; Comment
Request
AGENCY: Merit Systems Protection Board.
ACTION: 60-Day notice and request for comments.
-----------------------------------------------------------------------
SUMMARY: The U.S. Merit Systems Protection Board (MSPB) is seeking to
reinstate and revise a previously approved information collection in
accordance with the Paperwork Reduction Act (PRA). The Information
Collection Request (ICR) will be submitted to the Office of Management
and Budget (OMB) pursuant to the Paperwork Reduction Act (PRA) of 1995
for review and clearance. This information collection, entitled,
Customer Surveys, OMB Control No. 3124-0012, is part of MSPB's efforts
to improve customer service delivery. The information collection
instruments consist of short customer-focused surveys distributed
through Qualtrics, MSPB's survey platform. In accordance with agency
regulations, MSPB is requesting public comments. The purpose of this
notice is to allow 60 days for public comment preceding submission of
the collection to OMB.
DATES: Consideration will be given to all comments received by May 30,
2023.
ADDRESSES: Submit comments by using only one of the following methods:
(1) Email. Submit comments to [email protected].
(2) Mail. Submit comments to D. Fon Muttamara, Chief Privacy
Officer, Office of the Clerk of the Board, U.S. Merit Systems
Protection Board, 1615 M Street NW, Washington, DC 20419.
(3) Fax. Submit comments to (202) 653-7130.
All comments must reference OMB Control No. 3124-0012. Regardless
of the method used for submitting comments or material, all submissions
will be posted, without change, to MSPB's website (www.mspb.gov) and
will include any personal information you provide. Therefore,
submitting this information makes it public.
FOR FURTHER INFORMATION CONTACT: D. Fon Muttamara, Chief Privacy
Officer, at
[[Page 18350]]
[email protected]. You may submit written questions to the Office of the
Clerk of the Board by any of the following methods: by email to
[email protected] or by mail to Clerk of the Board, U.S. Merit Systems
Protection Board, 1615 M Street NW, Washington, DC 20419. Please
reference OMB Control No. 3124-0012 with your questions.
SUPPLEMENTARY INFORMATION: MSPB intends to request approval for a
reinstatement and revision of a previously approved information
collection and seeks a three-year renewal of its MSPB's Generic
Clearance Request for Voluntary Customer Surveys, OMB Control No. 3124-
0012. Executive Order 12862, Setting Customer Service Standards,
mandates that agencies identify their customers and survey them to
determine the kind and quality of services they want and their level of
satisfaction with existing services. In addition, OMB Circular A-11,
Part 6, Section 280--Managing Customer Experience and Improving Service
Delivery, provides guidelines for gathering customer feedback. More
recently, the 21st Century Integrated Digital Experience Act (IDEA)
requires agencies to use quantitative data from their public-facing
websites to improve digital service delivery (Pub. L. 115-336).
Customers and stakeholders include persons who file appeals with
MSPB on agency action taken against them (appellants), their
representatives, and representatives of the agency which took the
action; and Federal officials and members of the public (academicians,
researchers, consultants, and web users) who read and use the findings
of reports issued by MSPB's Office of Policy and Evaluation (OPE) or
who are interested in MSPB's role in overseeing the Office of Personnel
Management.
Over the past several years, OPE has used customer satisfaction
surveys to evaluate how well MSPB is serving its customers in terms of
their perceptions of agency timeliness, fairness, accessibility, and
sensitivity in deciding appeals. OPE has also used customer surveys to
determine the usefulness of reports issued. As a result of the survey
feedback, OPE has established baseline performance measures for both
appeals processing and merit systems review responsibilities. OPE has
instituted a number of changes to both these processes as a result of
feedback obtained from stakeholders. OPE plans to use customer surveys
periodically over the next three years to measure the success of
changes and to attempt to identify additional areas where improvements
can be made. Stakeholder views are important measures which may be used
to report agency performance under the Government Results and
Performance Act (GPRA) as amended by the GPRA Modernization Act of
2010.
Title: Agency Information Collection Activities; Reinstatement and
Revision of a Previously Approved Information Collection.
OMB Number: 3124-0012.
Type of Information Collection: This is a request for reinstatement
and revision of a previously approved information collection.
ICR Status: MSPB intends to request approval for reinstatement and
revision of a previously approved information collection from the OMB
under the PRA of 1995. An agency may not conduct or sponsor, and a
person is not required to respond to, a collection of information
unless it displays a currently valid OMB control number.
Abstract of Proposed Collection: This collection is part of MSPB's
compliance efforts pursuant to Executive Order 12862, Setting Customer
Service Standards, which mandates that agencies identify their
customers and survey them to determine the kind and quality of services
they want and their level of satisfaction with existing services.
Responses to any collection of information under this ICR are
voluntary.
Affected Public: Individuals and Households; Businesses and
Organizations.
Estimated Total Number of Respondents: 600.
Estimated Frequency of Responses: Once per year.
Estimated Total Average Number of Responses for Each Respondent:
Once per year.
Estimated Total Annual Burden Hours: 300.
Estimated Total Cost: $11,370.
Comments: Comments should be submitted as indicated in the
ADDRESSES caption above. Comments are solicited to: (a) evaluate
whether the collection of information is necessary for the proper
performance of the functions of MSPB, including whether the information
shall have practical utility; (b) evaluate the accuracy of MSPB's
estimate of the burden of the collection of information; (c) enhance
the quality, utility, and clarity of the information to be collected;
(d) minimize the burden of the collection of information on
respondents, including through the use of automated collection
techniques or other forms of information technology; and (e) evaluate
the estimates of capital or start-up costs and costs of operation,
maintenance, and purchase of services to provide information. Burden
means the total time, effort, or financial resources expended by
persons to generate, maintain, retain, disclose or provide information
to or for a Federal agency. This includes the time needed to review
instructions; to develop, acquire, install and utilize technology and
systems for the purpose of collecting, validating and verifying
information, processing and maintaining information, and disclosing and
providing information; to train personnel and to be able to respond to
a collection of information, to search data sources, to complete and
review the collection of information; and to transmit or otherwise
disclose the information.
Jennifer Everling,
Acting Clerk of the Board.
[FR Doc. 2023-06356 Filed 3-27-23; 8:45 am]
BILLING CODE 7400-01-P