Agency Information Collection Activities: Renewal of a Currently Approved Information Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 18348-18349 [2023-06348]
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18348
Federal Register / Vol. 88, No. 59 / Tuesday, March 28, 2023 / Notices
The
Department is required by the Middle
Class Tax Relief and Job Creation Act of
2012 to designate eXtensible Markup
Language (XML) as a data exchange
standard. The data exchange standards
help improve the interoperability of
these systems that collect and exchange
information for Unemployment
Insurance program (UI) administrative
purposes. To improve UI program
operations by states, the Department has
been the facilitating entity for
development and implementation of
automated systems that states may
adopt for efficiently processing claims
and improving program integrity. For
additional substantive information
about this ICR, see the related notice
published in the Federal Register on
October 6, 2022 (87 FR 60710).
This information collection is subject
to the PRA. A Federal agency generally
cannot conduct or sponsor a collection
of information, and the public is
generally not required to respond to an
information collection, unless the OMB
approves it and displays a currently
valid OMB Control Number. In addition,
notwithstanding any other provisions of
law, no person shall generally be subject
to penalty for failing to comply with a
collection of information that does not
display a valid OMB Control Number.
See 5 CFR 1320.5(a) and 1320.6.
DOL seeks PRA authorization for this
information collection for three (3)
years. OMB authorization for an ICR
cannot be for more than three (3) years
without renewal. The DOL notes that
information collection requirements
submitted to the OMB for existing ICRs
receive a month-to-month extension
while they undergo review.
Agency: DOL–ETA.
Title of Collection: Federal-State
Unemployment Insurance Program Data
Exchange Standardization.
OMB Control Number: 1205–0510.
Affected Public: State, Local, and
Tribal Governments.
Total Estimated Number of
Respondents: 15.
Total Estimated Number of
Responses: 15.
Total Estimated Annual Time Burden:
1,800 hours.
Total Estimated Annual Other Costs
Burden: $299,244.
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SUPPLEMENTARY INFORMATION:
(Authority: 44 U.S.C. 3507(a)(1)(D))
Dated: March 22, 2023.
Mara Blumenthal,
Senior PRA Analyst.
[FR Doc. 2023–06336 Filed 3–27–23; 8:45 am]
BILLING CODE 4510–FN–P
VerDate Sep<11>2014
16:59 Mar 27, 2023
Jkt 259001
MERIT SYSTEMS PROTECTION
BOARD
Agency Information Collection
Activities: Renewal of a Currently
Approved Information Collection;
Comment Request; Generic Clearance
for the Collection of Qualitative
Feedback on Agency Service Delivery
AGENCY:
Merit Systems Protection
Board.
60-Day notice and request for
comments.
ACTION:
The Merit Systems Protection
Board (MSPB), as part of its continuing
effort to reduce paperwork and
respondent burden, is seeking a threeyear renewal, without change, from the
Office of Management and Budget
(OMB), of a currently approved
Information Collection Request (ICR)
entitled: ‘‘Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery’’ and identified
by OMB Control No. 3124–0015, as
required by the Paperwork Reduction
Act of 1995 (PRA). This collection was
developed as part of a Federal
Government-wide effort to streamline
the process for seeking feedback from
the public on service delivery. MSPB is
soliciting comments on this renewal,
without change, of a previously
approved collection set to expire on
May 31, 2023. The purpose of this
notice is to allow 60 days for public
comment preceding submission of the
collection to the OMB.
DATES: Consideration will be given to all
comments received by May 30, 2023.
ADDRESSES: Submit comments by using
only one of the following methods:
(1) Email. Submit comments to
privacy@mspb.gov.
(2) Mail. Submit comments to D. Fon
Muttamara, Chief Privacy Officer, Office
of the Clerk of the Board, Merit Systems
Protection Board, 1615 M Street NW,
Washington, DC 20419.
(3) Fax. Submit comments to (202)
653–7130.
All comments must reference OMB
Control No. 3124–0015. Regardless of
the method used for submitting
comments or material, all submissions
will be posted, without change, to
MSPB’s website (www.mspb.gov) and
will include any personal information
you provide. Therefore, submitting this
information makes it public.
FOR FURTHER INFORMATION CONTACT: D.
Fon Muttamara, Chief Privacy Officer, at
privacy@mspb.gov. You may submit
written questions to the Office of the
Clerk of the Board by any of the
following methods: by email to
privacy@mspb.gov, or by mail to Clerk
SUMMARY:
PO 00000
Frm 00057
Fmt 4703
Sfmt 4703
of the Board, U.S. Merit Systems
Protection Board, 1615 M Street NW,
Washington, DC 20419. Please include
OMB Control No. 3124–0015 with your
questions.
SUPPLEMENTARY INFORMATION: MSPB
intends to seek a three-year renewal,
without change, of a currently approved
information collection ‘‘Generic
Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery,’’ OMB Control No. 3124–0015.
The proposed information collection
activity provides a means to obtain
qualitative customer and stakeholder
feedback in an efficient, timely manner,
in accordance with MSPB’s
commitment to improving service
delivery. Qualitative feedback is
information that provides useful
insights on perceptions and opinions
but are not statistical surveys that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative and
actionable communications between
MSPB and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
The solicitation of feedback will target
areas such as: timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on MSPB’s services will be
unavailable.
The MSPB will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
• The collections are voluntary;
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
E:\FR\FM\28MRN1.SGM
28MRN1
lotter on DSK11XQN23PROD with NOTICES1
Federal Register / Vol. 88, No. 59 / Tuesday, March 28, 2023 / Notices
the program or may have experience
with the program in the near future;
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered will be used
only internally for general service
improvement and program management
purposes and is not intended for release
outside of MSPB;
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: the target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
As a general matter, information
collections will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
OMB Number: 3124–0015.
Type of Information Collection:
Renewal, without change, of a currently
approved information collection.
ICR Status: This ICR is currently
scheduled to expire on May 31, 2023.
An agency may not conduct or sponsor,
and a person is not required to respond
to, a collection of information, unless it
VerDate Sep<11>2014
16:59 Mar 27, 2023
Jkt 259001
displays a currently valid OMB control
number.
Abstract of Proposed Collection: This
collection is part of a Federal
Government-wide effort to streamline
the process for seeking feedback from
the public on service delivery and
provides a means to obtain qualitative
customer and stakeholder feedback in
an efficient, timely manner, in
accordance with MSPB’s commitment to
improving service delivery. Responses
to any collection of information under
this ICR are voluntary.
Affected Public: Individuals and
Households; Businesses and
Organizations.
Estimated Total Number of
Respondents: 600.
Estimated Frequency of Responses:
Once per year.
Estimated Total Average Number of
Responses for Each Respondent: Once
per year.
Estimated Total Annual Burden
Hours: 49.8.
Estimated Total Cost: $1,887.42.
Comments: Comments should be
submitted as indicated in the ADDRESSES
caption above. Comments are solicited
to: (a) evaluate whether the collection of
information is necessary for the proper
performance of the functions of MSPB,
including whether the information shall
have practical utility; (b) evaluate the
accuracy of MSPB’s estimate of the
burden of the collection of information;
(c) enhance the quality, utility, and
clarity of the information to be
collected; (d) minimize the burden of
the collection of information on
respondents, including through the use
of automated collection techniques or
other forms of information technology;
and (e) evaluate the estimates of capital
or start-up costs and costs of operation,
maintenance, and purchase of services
to provide information. Burden means
the total time, effort, or financial
resources expended by persons to
generate, maintain, retain, disclose or
provide information to or for a Federal
agency. This includes the time needed
to review instructions; to develop,
acquire, install and utilize technology
and systems for the purpose of
collecting, validating and verifying
information, processing and
maintaining information, and disclosing
and providing information; to train
personnel and to be able to respond to
a collection of information, to search
data sources, to complete and review
the collection of information; and to
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Fmt 4703
Sfmt 4703
18349
transmit or otherwise disclose the
information.
Jennifer Everling,
Acting Clerk of the Board.
[FR Doc. 2023–06348 Filed 3–27–23; 8:45 am]
BILLING CODE 7400–01–P
MERIT SYSTEMS PROTECTION
BOARD
Agency Information Collection
Activities; Reinstatement and Revision
of a Previously Approved Information
Collection; Comment Request
AGENCY:
Merit Systems Protection
Board.
60-Day notice and request for
comments.
ACTION:
The U.S. Merit Systems
Protection Board (MSPB) is seeking to
reinstate and revise a previously
approved information collection in
accordance with the Paperwork
Reduction Act (PRA). The Information
Collection Request (ICR) will be
submitted to the Office of Management
and Budget (OMB) pursuant to the
Paperwork Reduction Act (PRA) of 1995
for review and clearance. This
information collection, entitled,
Customer Surveys, OMB Control No.
3124–0012, is part of MSPB’s efforts to
improve customer service delivery. The
information collection instruments
consist of short customer-focused
surveys distributed through Qualtrics,
MSPB’s survey platform. In accordance
with agency regulations, MSPB is
requesting public comments. The
purpose of this notice is to allow 60
days for public comment preceding
submission of the collection to OMB.
DATES: Consideration will be given to all
comments received by May 30, 2023.
ADDRESSES: Submit comments by using
only one of the following methods:
(1) Email. Submit comments to
privacy@mspb.gov.
(2) Mail. Submit comments to D. Fon
Muttamara, Chief Privacy Officer, Office
of the Clerk of the Board, U.S. Merit
Systems Protection Board, 1615 M
Street NW, Washington, DC 20419.
(3) Fax. Submit comments to (202)
653–7130.
All comments must reference OMB
Control No. 3124–0012. Regardless of
the method used for submitting
comments or material, all submissions
will be posted, without change, to
MSPB’s website (www.mspb.gov) and
will include any personal information
you provide. Therefore, submitting this
information makes it public.
FOR FURTHER INFORMATION CONTACT: D.
Fon Muttamara, Chief Privacy Officer, at
SUMMARY:
E:\FR\FM\28MRN1.SGM
28MRN1
Agencies
[Federal Register Volume 88, Number 59 (Tuesday, March 28, 2023)]
[Notices]
[Pages 18348-18349]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-06348]
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MERIT SYSTEMS PROTECTION BOARD
Agency Information Collection Activities: Renewal of a Currently
Approved Information Collection; Comment Request; Generic Clearance for
the Collection of Qualitative Feedback on Agency Service Delivery
AGENCY: Merit Systems Protection Board.
ACTION: 60-Day notice and request for comments.
-----------------------------------------------------------------------
SUMMARY: The Merit Systems Protection Board (MSPB), as part of its
continuing effort to reduce paperwork and respondent burden, is seeking
a three-year renewal, without change, from the Office of Management and
Budget (OMB), of a currently approved Information Collection Request
(ICR) entitled: ``Generic Clearance for the Collection of Qualitative
Feedback on Agency Service Delivery'' and identified by OMB Control No.
3124-0015, as required by the Paperwork Reduction Act of 1995 (PRA).
This collection was developed as part of a Federal Government-wide
effort to streamline the process for seeking feedback from the public
on service delivery. MSPB is soliciting comments on this renewal,
without change, of a previously approved collection set to expire on
May 31, 2023. The purpose of this notice is to allow 60 days for public
comment preceding submission of the collection to the OMB.
DATES: Consideration will be given to all comments received by May 30,
2023.
ADDRESSES: Submit comments by using only one of the following methods:
(1) Email. Submit comments to [email protected].
(2) Mail. Submit comments to D. Fon Muttamara, Chief Privacy
Officer, Office of the Clerk of the Board, Merit Systems Protection
Board, 1615 M Street NW, Washington, DC 20419.
(3) Fax. Submit comments to (202) 653-7130.
All comments must reference OMB Control No. 3124-0015. Regardless
of the method used for submitting comments or material, all submissions
will be posted, without change, to MSPB's website (www.mspb.gov) and
will include any personal information you provide. Therefore,
submitting this information makes it public.
FOR FURTHER INFORMATION CONTACT: D. Fon Muttamara, Chief Privacy
Officer, at [email protected]. You may submit written questions to the
Office of the Clerk of the Board by any of the following methods: by
email to [email protected], or by mail to Clerk of the Board, U.S. Merit
Systems Protection Board, 1615 M Street NW, Washington, DC 20419.
Please include OMB Control No. 3124-0015 with your questions.
SUPPLEMENTARY INFORMATION: MSPB intends to seek a three-year renewal,
without change, of a currently approved information collection
``Generic Clearance for the Collection of Qualitative Feedback on
Agency Service Delivery,'' OMB Control No. 3124-0015.
The proposed information collection activity provides a means to
obtain qualitative customer and stakeholder feedback in an efficient,
timely manner, in accordance with MSPB's commitment to improving
service delivery. Qualitative feedback is information that provides
useful insights on perceptions and opinions but are not statistical
surveys that can be generalized to the population of study. This
feedback will provide insights into customer or stakeholder
perceptions, experiences and expectations, provide an early warning of
issues with service, or focus attention on areas where communication,
training or changes in operations might improve delivery of products or
services. These collections will allow for ongoing, collaborative and
actionable communications between MSPB and its customers and
stakeholders. It will also allow feedback to contribute directly to the
improvement of program management.
The solicitation of feedback will target areas such as: timeliness,
appropriateness, accuracy of information, courtesy, efficiency of
service delivery, and resolution of issues with service delivery.
Responses will be assessed to plan and inform efforts to improve or
maintain the quality of service offered to the public. If this
information is not collected, vital feedback from customers and
stakeholders on MSPB's services will be unavailable.
The MSPB will only submit a collection for approval under this
generic clearance if it meets the following conditions:
The collections are voluntary;
The collections are low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the Federal Government;
The collections are non-controversial and do not raise
issues of concern to other Federal agencies;
Any collection is targeted to the solicitation of opinions
from respondents who have experience with
[[Page 18349]]
the program or may have experience with the program in the near future;
Personally identifiable information (PII) is collected
only to the extent necessary and is not retained;
Information gathered will be used only internally for
general service improvement and program management purposes and is not
intended for release outside of MSPB;
Information gathered will not be used for the purpose of
substantially informing influential policy decisions; and
Information gathered will yield qualitative information;
the collections will not be designed or expected to yield statistically
reliable results or used as though the results are generalizable to the
population of study.
Feedback collected under this generic clearance provides useful
information, but it does not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: the target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential non-response bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior to fielding
the study. Depending on the degree of influence the results are likely
to have, such collections may still be eligible for submission for
other generic mechanisms that are designed to yield quantitative
results.
As a general matter, information collections will not result in any
new system of records containing privacy information and will not ask
questions of a sensitive nature, such as sexual behavior and attitudes,
religious beliefs, and other matters that are commonly considered
private.
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.
OMB Number: 3124-0015.
Type of Information Collection: Renewal, without change, of a
currently approved information collection.
ICR Status: This ICR is currently scheduled to expire on May 31,
2023. An agency may not conduct or sponsor, and a person is not
required to respond to, a collection of information, unless it displays
a currently valid OMB control number.
Abstract of Proposed Collection: This collection is part of a
Federal Government-wide effort to streamline the process for seeking
feedback from the public on service delivery and provides a means to
obtain qualitative customer and stakeholder feedback in an efficient,
timely manner, in accordance with MSPB's commitment to improving
service delivery. Responses to any collection of information under this
ICR are voluntary.
Affected Public: Individuals and Households; Businesses and
Organizations.
Estimated Total Number of Respondents: 600.
Estimated Frequency of Responses: Once per year.
Estimated Total Average Number of Responses for Each Respondent:
Once per year.
Estimated Total Annual Burden Hours: 49.8.
Estimated Total Cost: $1,887.42.
Comments: Comments should be submitted as indicated in the
ADDRESSES caption above. Comments are solicited to: (a) evaluate
whether the collection of information is necessary for the proper
performance of the functions of MSPB, including whether the information
shall have practical utility; (b) evaluate the accuracy of MSPB's
estimate of the burden of the collection of information; (c) enhance
the quality, utility, and clarity of the information to be collected;
(d) minimize the burden of the collection of information on
respondents, including through the use of automated collection
techniques or other forms of information technology; and (e) evaluate
the estimates of capital or start-up costs and costs of operation,
maintenance, and purchase of services to provide information. Burden
means the total time, effort, or financial resources expended by
persons to generate, maintain, retain, disclose or provide information
to or for a Federal agency. This includes the time needed to review
instructions; to develop, acquire, install and utilize technology and
systems for the purpose of collecting, validating and verifying
information, processing and maintaining information, and disclosing and
providing information; to train personnel and to be able to respond to
a collection of information, to search data sources, to complete and
review the collection of information; and to transmit or otherwise
disclose the information.
Jennifer Everling,
Acting Clerk of the Board.
[FR Doc. 2023-06348 Filed 3-27-23; 8:45 am]
BILLING CODE 7400-01-P