Privacy Act of 1974; System of Records, 17639-17643 [2023-05925]

Agencies

• DEPARTMENT OF VETERANS AFFAIRS

[Federal Register Volume 88, Number 56 (Thursday, March 23, 2023)]
[Notices]
[Pages 17639-17643]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-05925]


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DEPARTMENT OF VETERANS AFFAIRS


Privacy Act of 1974; System of Records

AGENCY: Veterans Health Administration, Department of Veterans Affairs 
(VA).

ACTION: Notice of a modified system of records.

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SUMMARY: Pursuant to the Privacy Act of 1974, notice is hereby given 
that the Department of Veterans Affairs (VA) is modifying the system of 
records entitled, ``Income Verification Records-VA'' (89VA10NB). This 
system is used to verify the household income of certain Veterans and, 
if relevant, their spouses or dependents receiving VA health care 
benefits. The information in this system of records is also used to 
validate Veterans' and their spouses' Social Security numbers; provide 
educational materials related to income verification; respond to 
Veteran and non-Veteran inquiries related to income verification; and 
compile management reports.

DATES: Comments on this amended system of records must be received no 
later than 30 days after date of publication in the Federal Register. 
If no public comment is received during the period allowed for comment 
or unless otherwise published in the Federal Register by the VA, the 
modified system of records will become effective a minimum of 30 days 
after date of publication in the Federal Register. If VA receives 
public comments, VA shall review the comments to determine whether any 
changes to the notice are necessary.

ADDRESSES: Comments may be submitted through www.Regulations.gov or 
mailed to VA Privacy Service, 810 Vermont Avenue NW, (005R1A), 
Washington, DC 20420. Comments should indicate that they are submitted 
in response to ``Income Verification Records-VA'' (89VA10NB). Comments 
received will be available at regulations.gov for public viewing, 
inspection or copies.

FOR FURTHER INFORMATION CONTACT: Stephania Griffin, Veterans Health 
Administration (VHA) Chief Privacy Officer, Department of Veterans 
Affairs, 810 Vermont Avenue NW, Washington, DC 20420; telephone (704) 
245-2492 (Note: this is not a toll-free number).

SUPPLEMENTARY INFORMATION: VA is amending the system of records by 
revising the System Number; System Location; System Manager; Categories 
of Records in the System; Records Source Categories; Routine Uses of 
Records Maintained in the System; and Policies and Practices for 
Retention and Disposal of Records. VA is republishing the system notice 
in its entirety.
    The System Number is being updated from 89VA10NB to 89VA10 to 
reflect the current VHA organizational routing symbol.
    The System Location is being updated to remove language that shows 
that records are also stored at contracted locations in McLean, 
Virginia and Atlanta, Georgia. This section will now include language 
that shows that backup records are also stored at Disaster Recovery 
sites located in Hines, Illinois and Philadelphia, Pennsylvania.
    The System Manager is being updated to remove the following 
language: Official responsible for policies and procedures: Chief 
Business Office (10NB2A), VA Central Office, 810 Vermont Avenue NW, 
Washington, DC 20420. Official maintaining the system: Director, Health 
Eligibility Center, 2957 Clairmont Road, Atlanta, Georgia 30329. 
Telephone number 202-461-4239. This section will now reflect the 
following language: VHA Member Services, Health Eligibility Center, 
Income Verification Division Program Office. Questions related to the 
Income Verification program may be referred to the Health Eligibility 
Center Income Verification Division by telephone at 1-800-929-8387 
(this is not a toll-free number), by email at [email protected], or 
postal service at Department of Veterans Affairs, Health Eligibility 
Center Income Verification Division, 2957 Clairmont Road, Suite 200, 
Atlanta, Georgia 30329-1647.
    The Categories of Records in the System is being updated to include 
demographics on individuals, such as name, address, date of birth and 
Internal Control Number (ICN).
    The Records Source Categories is being updated to replace 24VA10P2 
with 24VA10A7, and 147VA16 with 147VA10. Veterans and Beneficiaries 
Identification and Records Location Subsystem-VA'' (38VA23) is being 
removed from this section. This section will include Internal Revenue 
Services (IRS) and Social Security Administration (SSA).
    The language in Routine Use #7 is being updated. It previously 
reflected the following language: VA may disclose information in this 
system of records to the Department of Justice (DOJ), either on VA's 
initiative or in response to DOJ's request for the information, after 
either VA or DOJ determines that such information is relevant to DOJ's 
representation of the United States or any of its components in legal 
proceedings before a court or adjudicative body, provided that, in each 
case, the agency also determines prior to disclosure that disclosure of 
the records to DOJ is a use of the information contained in the records 
that is compatible with the purpose for which VA collected the records. 
VA, on its own initiative, may disclose records in this system of 
records in legal proceedings before a court or administrative body 
after determining that the disclosure of the records to the court or 
administrative body is a use of the information contained in the 
records that is compatible with the purpose for which VA collected the 
records.
    Routine Use #7 will now read as follows: DOJ, Litigation, 
Administrative Proceeding: To the Department of Justice (DoJ), or in a 
proceeding before a court, adjudicative body, or other administrative 
body before which VA is authorized to appear, when:
    (a) VA or any component thereof;
    (b) Any VA employee in his or her official capacity;
    (c) Any VA employee in his or her official capacity where DoJ has 
agreed to represent the employee; or
    (d) The United States, where VA determines that litigation is 
likely to affect the agency or any of its components,

is a party to such proceedings or has an interest in such proceedings, 
and VA determines that use of such records is relevant and necessary to 
the proceedings.
    Routine use #20 is being added to state, ``To another Federal 
agency or Federal entity, when VA determines

[[Page 17640]]

that information from this system of records is reasonably necessary to 
assist the recipient agency or entity in (1) responding to a suspected 
or confirmed breach or (2) preventing, minimizing, or remedying the 
risk of harm to individuals, the recipient agency or entity (including 
its information systems, programs, and operations), the Federal 
Government, or national security, resulting from a suspected or 
confirmed breach.''
    Policies and Practices for Retention and Disposal of Records is 
being updated to remove the previous language in that section and 
replace it with: Records in this system are retained and disposed of in 
accordance with the scheduled approved by the Archivist Records Control 
Schedule (RCS) 10-1, Item Numbers 1250.1, 1250.2, 1250.3. (DAA-0015-
2018-0001, items 0001-0003)
    The Report of Intent to Amend a System of Records Notice and an 
advance copy of the system notice have been sent to the appropriate 
Congressional committees and to the Director of the Office of 
Management and Budget (OMB) as required by 5 U.S.C. 552a(r) (Privacy 
Act) and guidelines issued by OMB (65 FR 77677), December 12, 2000.

Signing Authority

    The Senior Agency Official for Privacy, or designee, approved this 
document and authorized the undersigned to sign and submit the document 
to the Office of the Federal Register for publication electronically as 
an official document of the Department of Veterans Affairs. Kurt D. 
DelBene, Assistant Secretary for Information and Technology and Chief 
Information Officer, approved this document on February 10, 2023 for 
publication.

    Dated: March 17, 2023.
Amy L. Rose,
Program Analyst, VA Privacy Service, Office of Information Security, 
Office of Information and Technology, Department of Veterans Affairs.

SYSTEM NAME AND NUMBER:
    ``Income Verification Records--VA'' (89VA10)

SECURITY CLASSIFICATION:
    Unclassified.

SYSTEM LOCATION:
    Records are located at VA's Health Eligibility Center (HEC) in 
Atlanta, Georgia and the Austin Information Technology Center (AITC) in 
Austin, Texas. Back up records are also stored at Disaster Recovery 
sites located in Hines, Illinois and Philadelphia, Pennsylvania.

SYSTEM MANAGER(S):
    Official responsible for policies and procedures: VHA Member 
Services, Health Eligibility Center, Income Verification Division 
Program Office. Questions related to the Income Verification program 
may be referred to the Health Eligibility Center Income Verification 
Division by telephone at 1-800-929-8387 (this is not a toll-free 
number), by email at [email protected], or postal service at 
Department of Veterans Affairs, Health Eligibility Center Income 
Verification Division, 2957 Clairmont Road, Suite 200 Atlanta, Georgia 
30329-1647.

AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
    38 U.S.C. 501(a), 1705, 1710, 1722, and 5317.

PURPOSE(S) OF THE SYSTEM:
    The purpose of these records is to verify the household income of 
certain Veterans and, if relevant, their spouses or dependents 
receiving VA health care benefits. The information in this system of 
records is also used to validate Veterans' and their spouses' Social 
Security numbers; provide educational materials related to income 
verification; respond to Veteran and non-Veteran inquiries related to 
income verification; and compile management reports.

CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:
    These records include information on Veterans who have applied for 
or have received VA health care benefits under 38 U.S.C. 17; Veterans' 
spouses and other dependents as provided for in other provisions of 38 
U.S.C.

CATEGORIES OF RECORDS IN THE SYSTEM:
    The category of records in the system includes:
    Federal Tax Information (FTI) and Social Security information 
generated as a result of computer matching activity with records from 
the Internal Revenue Services (IRS) and Social Security Administration 
(SSA). The records may also include, but are not limited to, 
demographics on individuals, such as name, address, date of birth and 
Internal Control Number (ICN); correspondence between HEC, Veterans, 
their family members, and Veterans' representatives such as Veterans 
Service Officers (VSO); copies of death certificates; Notice of 
Separation; disability award letters; IRS documents (e.g., Form 1040s, 
Form 1099s, W-2s); workers compensation forms; and various annual 
earnings statements, as well as pay stubs and miscellaneous receipts.
    Note: VA may not disclose to any person in any manner any document 
that contains FTI received from IRS or SSA in accordance with the 
Internal Revenue Code (IRC) 26 U.S.C. 6103(l)(7). In addition, VA may 
not allow access to FTI by any contractor or subcontractor.

RECORD SOURCE CATEGORIES:
    Information in this system of records may be provided by the 
applicant, applicant's spouse or other family members; accredited 
representatives or friends; employers and other payers of earned 
income; financial institutions and other payers of unearned income; 
health insurance carriers; other Federal agencies, such as IRS and SSA; 
``Patient Medical Records--VA'' (24VA10A7); ``Enrollment and 
Eligibility Records--VA'' (147VA10); and ``VA Compensation, Pension, 
Education, and Vocational Rehabilitation and Employment Records--
VA''(58VA21/22/28)).

ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES 
OF USERS AND THE PURPOSES OF SUCH USES:
    To the extent that records contained in the system include 
information protected by 45 CFR parts 160 and 164, i.e., individually 
identifiable health information of VHA or any of its business 
associates, and 38 U.S.C. 7332; i.e., medical treatment information 
related to drug abuse, alcoholism or alcohol abuse, sickle cell anemia, 
or infection with the human immunodeficiency virus, that information 
cannot be disclosed under a routine use unless there is also specific 
statutory authority in both 38 U.S.C. 7332 and 45 CFR parts 160, 161, 
and 164.
    1. Congress: To a Member of Congress or staff acting upon the 
Member's behalf when the Member or staff requests the information on 
behalf of, and at the request of, the individual who is the subject of 
the record.
    2. Claims Representatives: To accredited service organizations, VA-
approved claim agents, and attorneys acting under a declaration of 
representation, except FTI, so that these individuals can aid claimants 
in the preparation, presentation, and prosecution of claims under the 
laws administered by VA upon the request of the claimant and provided 
that the disclosure is limited to information relevant to a claim, such 
as the name, address, the basis and nature of a claim, amount of 
benefit payment information, medical information, and military service 
and active duty separation information.
    3. Law Enforcement: To a Federal, state, local, territorial, 
tribal, or foreign

[[Page 17641]]

law enforcement authority or other appropriate entity charged with the 
responsibility of investigating or prosecuting such violation or 
charged with enforcing or implementing such law, except FTI, provided 
that the disclosure, is limited to information that, either alone or in 
conjunction with other information, indicates a violation or potential 
violation of law, whether civil, criminal, or regulatory in nature. The 
disclosure of the names and addresses of Veterans and their dependents 
from VA records under this routine use must also comply with the 
provisions of 38 U.S.C. 5701.
    4. Guardians, Courts, for Incompetent Veterans: To a court, 
magistrate, or administrative tribunal, except FTI, in matters of 
guardianship, inquests, and commitments; to private attorneys 
representing Veterans rated incompetent in conjunction with issuance of 
Certificates of Incompetency; or to probation and parole officers in 
connection with court-required duties.
    5. Guardians Ad Litem, for Representation: To a fiduciary or 
guardian ad litem in relation to his or her representation of a 
claimant in any legal proceeding as relevant and necessary, except FTI, 
to fulfill the duties of the fiduciary or guardian ad litem.
    6. Attorneys, Insurers, Employers: To attorneys, insurance 
companies, employers, third parties liable or potentially liable under 
health plan contracts, and courts, boards, or commissions as relevant 
and necessary, except FTI, to aid VA in the preparation, presentation, 
and prosecution of claims authorized by law.
    7. DOJ, Litigation, Administrative Proceeding: To the Department of 
Justice (DoJ), or in a proceeding before a court, adjudicative body, or 
other administrative body before which VA is authorized to appear, 
when:
    (a) VA or any component thereof;
    (b) Any VA employee in his or her official capacity;
    (c) Any VA employee in his or her individual capacity where DoJ has 
agreed to represent the employee; or
    (d) The United States, where VA determines that litigation is 
likely to affect the agency or any of its components, is a party to 
such proceedings or has an interest in such proceedings, and VA 
determines that use of such records is relevant and necessary to the 
proceedings.
    8. NARA: To the National Archives and Records Administration 
(NARA), except FTI, in records management inspections conducted under 
44 U.S.C. 2904 and 2906, or other functions authorized by laws and 
policies governing NARA operations and VA records management 
responsibilities.
    9. Consumer Reporting Agencies: To a consumer reporting agency, 
except FTI, for the purpose of locating the individual, obtaining a 
consumer report to determine the ability of the individual to repay an 
indebtedness to the United States, or assisting in the collection of 
such indebtedness, provided that the provisions of 38 U.S.C. 5701(g)(2) 
and (4) have been met, provided that the disclosure is limited to 
information that is reasonably necessary to identify such individual or 
concerning that individual's indebtedness to the United States by 
virtue of the person's participation in a benefits program administered 
by the Department.
    10. Treasury, to Report Waived Debt as Income: To the Department of 
the Treasury as a report of income under 26 U.S.C. 61(a)(12), provided 
that the disclosure is limited to information concerning an 
individual's indebtedness that is waived under 38 U.S.C. 3102, 
compromised under 4 CFR part 103, otherwise forgiven, or for which the 
applicable statute of limitations for enforcing collection has expired.
    11. Federal Agencies, Security Review Purposes: To other source 
Federal agencies, except FTI, for information security review purposes 
who are parties to computer matching agreements involving the 
information maintained in this system, but only to the extent that the 
information is necessary and relevant to the review.
    12. Reported Payers of Earned, Unearned Income: To reported payers 
of earned or unearned income in order to verify the identifier address, 
income paid, period of employment, and health insurance information 
provided on the means test, and to confirm income and demographic data 
provided by other Federal agencies during income verification computer 
matching.
    13. Federal Agencies, for Computer Matches: To other Federal 
agencies, except FTI, for the purpose of conducting computer matches to 
obtain information, to determine or verify eligibility of Veterans 
receiving VA benefits or medical care under title 38, U.S.C.
    14. SSA, HHS, for SSN Validation: To the Social Security 
Administration and the Department of Health and Human Services for the 
purpose of conducting computer matches to obtain information to 
validate the Social Security numbers maintained in VA records.
    15. Contractors: To contractors, grantees, experts, consultants, 
students, and others performing or working on a contract, service, 
grant, cooperative agreement, or other assignment for VA, when 
reasonably necessary to accomplish an agency function related to the 
records. Note: This routine use does not authorize disclosure of FTI 
received from the IRS or the SSA to contractors or subcontractors.
    16. Data Breach Response and Remediation, for VA: To appropriate 
agencies, entities, and persons when (1) VA suspects or has confirmed 
that there has been a breach of the system of records; (2) VA has 
determined that as a result of the suspected or confirmed breach there 
is a risk to individuals, VA (including its information systems, 
programs, and operations), the Federal Government, or national 
security; and (3) the disclosure made to such agencies, entities, or 
persons is reasonably necessary to assist in connection with VA efforts 
to respond to the suspected or confirmed breach or to prevent, 
minimize, or remedy such harm.
    17. MSPB: To the Merit Systems Protection Board (MSPB), except FTI, 
in connection with appeals, special studies of the civil service and 
other merit systems, review of rules and regulations, investigation of 
alleged or possible prohibited personnel practices, and such other 
functions promulgated in 5 U.S.C. 1205 and 1206, or as otherwise 
authorized by law.
    18. FLRA: To the Federal Labor Relations Authority (FLRA), except 
FTI, in connection with the investigation and resolution of allegations 
of unfair labor practices, the resolution of exceptions to arbitration 
awards when a question of material fact is raised; matters before the 
Federal Service Impasses Panel; and the investigation of representation 
petitions and the conduct or supervision of representation elections.
    19. Federal Agencies, Fraud and Abuse: To other Federal agencies to 
assist such agencies in preventing and detecting possible fraud or 
abuse by individuals in their operations and programs.
    20. Data Breach Response and Remediation, for Another Federal 
Agency: To another Federal agency or Federal entity, when VA determines 
that information from this system of records is reasonably necessary to 
assist the recipient agency or entity in (1) responding to a suspected 
or confirmed breach or (2) preventing, minimizing, or remedying the 
risk of harm to individuals, the recipient agency or entity (including 
its information systems, programs, and operations), the Federal 
Government, or national security, resulting from a suspected or 
confirmed breach.

[[Page 17642]]

POLICIES AND PRACTICES FOR STORAGE OF RECORDS:
    Records are currently maintained on magnetic tape, magnetic disk, 
optical disk, and paper at secure off-site facilities in Atlanta, 
Georgia and Austin, Texas. In January 2013, VA implemented a new 
electronic data transmission process called Direct Connect, which is a 
secure VPN tunnel to transmit and receive Veterans' household income 
from IRS. It only affects the means in which the data is transmitted; 
it does not affect the storage of the data.

POLICIES AND PRACTICES FOR RETRIEVAL OF RECORDS:
    Records (or information contained in records) maintained on paper 
documents are indexed and are retrieved by the applicant's name, Social 
Security number or case number and filed in case order number. 
Automated records are indexed and retrieved by the Veteran's name, 
Social Security number, Internal Control Number, or case number. The 
spouse's name or Social Security number may be retrieved from the 
automated income verification record.

POLICIES AND PRACTICES FOR RETENTION AND DISPOSAL OF RECORDS:
    Records in this system are retained and disposed of in accordance 
with the schedule approved by the Archivist, VA Records Control 
Schedule (RCS) 10-1, Item Numbers 1250.1, 1250.2, 1250.3. (DAA-0015-
2018-0001, items 0001-0003).

ADMINISTRATIVE, TECHNICAL, AND PHYSICAL SAFEGUARDS:
    1. Electronic data transmissions between VA health care facilities, 
HEC, and AITC are safeguarded by using VA's secure wide area network. 
The transmission of electronic data between SSA and AITC is safeguarded 
through the use of a secured, encrypted connection. Back-up of magnetic 
media containing FTI is transported between AITC and the off-site 
location in a locked storage container by an off-site vendor. Vendor 
personnel do not have key access to the locked container. The locked 
storage container is stored in a safe in a secured room at the off-site 
storage location. Access to the secured room and the safe is limited to 
authorized VA Information Technology staff only.
    2. The software programs at HEC, AITC, and VA health care 
facilities automatically flag records or events for transmission via 
electronic messages based upon functionality requirements. The 
recipients of the messages are controlled and/or assigned to the mail 
group based on their role or position. Server jobs at each facility run 
continuously to check for incoming and outgoing data to be transmitted 
which needs to be parsed to files on the receiving end. All messages 
containing data transmissions include header information that is used 
for validation purposes. Consistency checks in the software are used to 
validate the transmission, and electronic acknowledgment messages are 
returned to the sending application. The VA Office of Cyber Security 
has oversight responsibility for planning and implementing computer 
security.
    3. Working spaces and record storage areas at the HEC are secured 
during all business hours, as well as during non-business hours. All 
entrance doors require an electronic pass card, issued by the HEC 
Personal Card Issuer, for entry when unlocked, and entry doors are 
locked outside normal business hours. The card has restricted access 
capability, which allows restriction of unauthorized personnel to 
secured areas. Visitors are required to present identification and 
sign-in at a specified location. Visitors are issued a pass card which 
allows access to non-sensitive areas and are escorted by staff through 
restricted areas. At the end of the visit, visitors are required to 
turn in their card. The building is equipped with an intrusion alarm 
system which is activated during non-business hours. This alarm system 
is monitored by a private security service vendor. The HEC office space 
occupied by employees with access to Veteran records is secured with an 
electronic locking system, which requires a card for entry and exit of 
that office space. Access to the AITC is generally restricted to AITC 
staff, VA Headquarters employees, custodial personnel, Federal 
Protective Service, and authorized operational personnel through 
electronic locking devices. All other persons gaining access to the 
computer rooms are escorted.
    4. A number of other security measures are implemented to enhance 
security and safeguard of electronic records such as automatic timeout 
after a short period of inactivity and device locking after a pre-set 
number of invalid logon attempts, for example.
    5. Electronic data, except FTI, is transmitted from HEC and AITC to 
VA health care facilities over VA secure wide area network.
    6. Employees at the health care facility level do not have access 
to FTI, nor do they have the ability to edit or view income tests 
received from HEC as a result of the income match with IRS.
    7. Only specific key staff and the ISO are authorized access to the 
computer room. Programmer access to AITC and HEC databases, which 
contain FTI, is restricted only to staff whose official duties require 
that level of access. Contractor staff are not authorized access to the 
production database.
    8. On-line data, including FTI, reside on magnetic media in AITC 
computer room which are highly secured. Backup media are stored in a 
combination lock safe in a secured room within the same building and 
access to the safe is restricted to the IT staff. Backup media are 
stored by an off-site media storage vendor who picks up the media on a 
weekly basis from HEC and AITC and returns the media to the off-site 
storage via a locked storage container. Vendor personnel do not have 
key access to the locked container.
    9. Any sensitive information that may be downloaded to a personal 
computer or printed to hard copy format is provided the same level of 
security as the electronic records. All paper documents and informal 
notations containing sensitive data are shredded prior to disposal. All 
magnetic media (primary computer system) and personal computer disks 
are degaussed prior to disposal or released off site for repair.
    10. HEC and AITC fully comply with the Tax Information Security 
Guidelines for Federal, State and Local Agencies (Department of 
Treasury IRS Publication 1075) as it relates to access and protection 
of such data. These guidelines define the management of magnetic media, 
paper and electronic records, and physical and electronic security of 
the data.
    11. All new HEC employees receive initial information security and 
privacy training and refresher training are provided to all employees 
on an annual basis. HEC's ISO performs an Annual Information Security 
(AIS) audit. This annual audit includes the primary computer 
information system, the telecommunication system, and local area 
networks. Additionally, the IRS performs periodic on-site inspections 
to ensure the appropriate level of security is maintained for FTI. HEC 
and AITC's ISO and AIS administrator additionally perform periodic 
reviews to ensure security of the system and databases.
    12. Identification codes and codes used to access HEC automated 
communications systems and records systems, as well as security 
profiles and possible security violations, are maintained on magnetic 
media in a secure environment by the HEC ISO. For contingency purposes, 
database back-ups on removable magnetic media are

[[Page 17643]]

stored off-site by a licensed and bonded media storage vendor.
    13. VA field facilities do not receive FTI from AITC or HEC.
    14. Contractors and subcontractors are required to adhere to HEC's 
safeguard and security requirements.

ACCESS:
    1. In accordance with national and locally established data 
security procedures, access to the HEC Legacy system and the Enrollment 
Database is controlled by unique entry codes (access and verification 
codes). The user's verification code is set to be changed automatically 
every 90 days. User access to data is controlled by role-based access 
as determined necessary by supervisory and information security staff 
as well as by management of option menus available to the employee. 
Determination of such access is based upon the role or position of the 
employee and functionality necessary to perform the employee's assigned 
duties.
    2. On an annual basis, employees are required to sign a computer 
access agreement acknowledging their understanding of confidentiality 
requirements. In addition, all employees receive annual privacy 
awareness and information security training. Access to electronic 
records is deactivated when no longer required for official duties. 
Recurring monitors are in place to ensure compliance with nationally 
and locally established security measures.
    3. Access to the AITC is generally restricted to AITC staff, VA 
Headquarters employees, custodial personnel, Federal Protective 
Service, and authorized operational personnel through electronic 
locking devices.
    4. Specific key staffs are authorized access to HEC computer room 
and all other persons gaining access to the computer rooms are 
escorted. Programmer access to the information systems is restricted 
only to staff whose official duties require that level of access.

RECORD ACCESS PROCEDURES:
    Individuals seeking information on the existence and content of 
records in this system pertaining to them should contact the system 
manager in writing as indicated above. A request for access to records 
must contain the requester's full name, address, telephone number, be 
signed by the requester, and describe the records sought in sufficient 
detail to enable VA personnel to locate them with a reasonable amount 
of effort.

CONTESTING RECORD PROCEDURES:
    Individuals seeking to contest or amend records in this system 
pertaining to them should contact the system manager in writing as 
indicated above. A request to contest or amend records must state 
clearly and concisely what record is being contested, the reasons for 
contesting it, and the proposed amendment to the record.

NOTIFICATION PROCEDURES:
    Generalized notice is provided by the publication of this notice. 
For specific notice, see Record Access Procedure, above.

EXEMPTIONS PROMULGATED FOR THE SYSTEM:
    None.

HISTORY:
    59 FR 8677 (February 23, 1994), 66 FR 27752 (May 18, 2001), 73 FR 
26192 (May 8, 2008), 78 FR 76897 (December 19, 2013).

[FR Doc. 2023-05925 Filed 3-22-23; 8:45 am]
BILLING CODE 8320-01-P