Privacy Act of 1974; System of Records, 14400-14402 [2023-04339]
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14400
Federal Register / Vol. 88, No. 45 / Wednesday, March 8, 2023 / Notices
II. Background
In accordance with the Paperwork
Reduction Act of 1995 (44 U.S.C.
Chapter 35), the NRC is requesting
public comment on its intention to
request the OMB’s approval for the
information collection summarized
below.
1. The title of the information
collection: Requests to Federally
Recognized Indian Tribes for
Information.
2. OMB approval number: 3150–0245.
3. Type of submission: Extension.
4. The form number, if applicable:
Not applicable.
5. How often the collection is required
or requested: On occasion.
6. Who will be required or asked to
respond: Federally recognized Indian
Tribes.
7. The estimated number of annual
responses: 32.
8. The estimated number of annual
respondents: 637.
9. The estimated number of hours
needed annually to comply with the
information collection requirement or
request: 5,120 (15,360 hours over the
course of the three-year clearance period
(32 responses per request × 20 requests
per year × 8 hours per response × 3 years
= 15,360 hours).
10. Abstract: NRC actions and NRC
regulated activities may affect Indian
Tribes and their current or ancestral
Tribal lands. On January 9, 2017, the
NRC published a Tribal Policy
Statement (82 FR 2402). In its Tribal
Policy Statement, the NRC indicated
that it recognizes the Federal Trust
Relationship with Indian Tribes and
will uphold its Trust Responsibility to
Indian Tribes. In its policy statement,
the NRC stated that it recognizes and is
committed to a government-togovernment relationship with Indian
Tribes. The NRC also indicated that it
would engage in timely consultations
with Indian Tribes. The NRC is
requesting OMB approval of a plan for
a generic collection of information. The
need and practicality of the collection
can be evaluated, but the details of the
specific individual collections will not
be known until a later time. The
information collected will include
voluntary requests for information that
would allow the NRC to more
effectively involve Indian Tribes in the
NRC’s regulatory activities and to enable
the NRC to plan the NRC’s Tribal
outreach and consultation activities.
III. Specific Requests for Comments
The NRC is seeking comments that
address the following questions:
1. Is the proposed collection of
information necessary for the NRC to
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properly perform its functions? Does the
information have practical utility?
Please explain your answer.
2. Is the estimate of the burden of the
information collection accurate? Please
explain your answer.
3. Is there a way to enhance the
quality, utility, and clarity of the
information to be collected?
4. How can the burden of the
information collection on respondents
be minimized, including the use of
automated collection techniques or
other forms of information technology?
Dated: March 2, 2023.
For the Nuclear Regulatory Commission.
David C. Cullison,
NRC Clearance Officer, Office of the Chief
Information Officer.
[FR Doc. 2023–04669 Filed 3–7–23; 8:45 am]
BILLING CODE 7590–01–P
POSTAL SERVICE
Privacy Act of 1974; System of
Records
Postal Service®.
ACTION: Notice of modified systems of
records.
AGENCY:
The United States Postal
Service® (USPS) is proposing to revise
one Customer Privacy Act System of
Records (SOR). These modifications are
being made to support an initiative that
is intended to enhance the USPS
shippers’ customer experience and
individual privacy protection when
filing an online International inquiry.
The USPS International Assistant (IA)
initiative will improve the efficiency of
the identity verification process by
streamlining name and address
verification as described below.
DATES: These revisions will become
effective without further notice on April
7, 2023, unless in response to comments
received on or before that date result in
a contrary determination.
ADDRESSES: Comments may be
submitted via email to the Privacy and
Records Management Office, United
States Postal Service Headquarters
(uspsprivacyfedregnotice@usps.gov). To
facilitate public inspection,
arrangements to view copies of written
comments received may be made upon
request.
FOR FURTHER INFORMATION CONTACT:
Janine Castorina, Chief Privacy and
Records Management Officer, Privacy
and Records Management Office, via
(uspsprivacyfedregnotice@usps.gov or
202–268–2000).
SUPPLEMENTARY INFORMATION: This
notice is in accordance with the Privacy
SUMMARY:
PO 00000
Frm 00076
Fmt 4703
Sfmt 4703
Act requirement that agencies publish
their systems of records in the Federal
Register when there is a revision,
change, or addition, or when the agency
establishes a new system of records. The
Postal Service has determined that
Customer Privacy Act System of
Records, USPS SOR 810.100,
www.usps.com Registration, should be
revised to support the USPS
International Assistant (IA) initiative.
The Postal Service continuously seeks
to improve service and the customer
experience and is therefore proposing to
simplify the process for filing an
international inquiry online by using
the IA tool. The IA initiative is intended
to improve the efficiency of the identity
verification process by streamlining
name and address verification when
submitting International Inquiries on
usps.com. The USPS International
Assistant (IA) promotes individual
privacy protection by leveraging
usps.com Customer Registration account
profile information to improve the
identity verification of the individual
submitting the international inquiry.
I. Background
International customer care involves a
two-step process to submit an
International inquiry for lost or
damaged packages. Investigation of a
package that a customer shipped from
the United States (U.S.) to an
International destination begins with an
individual customer inquiry. Once the
inquiry is filed and the USPS agent
investigates the lost or damaged package
request, the inquiry is determined to be
either closed or to proceed as a Claim.
The IA online International inquiry
tool initially facilitates the filing of an
inquiry by using the package tracking
number to pull product, service,
scanning, and shipment data from
internal USPS databases. The USPS
requires this data for each export
shipment to meet compliance
regulations and to investigate the status
of a customer’s International inquiry.
The individual that is filing the inquiry
will be required to login to their
usps.com Customer Registration account
to proceed. IA then begins the process
to verify that the customer filing the
inquiry is the sender of the package, or
if the individual filing the inquiry is the
Sender’s Representative.
Enhanced International Assistant (IA)
Online Inquiry Process Description
For the Sender: If the sender’s name
and address on the package matches the
name and address in the Customer
Registration profile of the individual
customer filing the international
inquiry, the IA system will allow the
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Federal Register / Vol. 88, No. 45 / Wednesday, March 8, 2023 / Notices
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customer to proceed with filing an
inquiry. However, if the sender’s name
and/or address associated with the
package is different than the name and/
or address in the Customer Registration
profile, the IA system will ask the
customer to confirm the sender’s name
and/or address that appears on the
shipment. If the sender’s name on the
package matches the name in the
Customer Registration profile, and the
sender can identify the sender’s address
on the package, the customer will be
advised to update their address profile,
if applicable, in Customer Registration
on usps.com. If this customer does not
accurately identify the sender’s name
and/or address on the package, then the
customer will be asked to call the USPS
Customer Care Center for further
assistance.
For the Sender’s Representative: If the
sender’s representative is filing the
inquiry and has registered in Customer
Registration on usps.com with a name
and address that is different from the
sender’s, they will be asked to identify
the sender’s address on the package
identified with the tracking number. If
this customer does not accurately
identify the sender’s address on the
package, then the customer will be
asked to call the USPS Customer Care
Center for further assistance.
The IA tool is a dynamic customer
facing interactive solution that
facilitates a complete and accurate
inquiry for lost or damaged packages
that were sent to International
destinations. IA optimizes steps needed
to submit an inquiry, while providing
guidance to customers based on their
responses for key information. The
Postal Service is proposing to enhance
the International Assistant (IA)
international inquiry registration
process on usps.com, by making it
easier for the customer to secure
authorization to file an inquiry by
verifying their identity using their
Customer Registration account profile
name and address information.
II. Rationale for Changes to USPS
Privacy Act Systems of Records
The enhanced IA online inquiry
submission process requires the
customer to sign-in to, or to create an
account on www.usps.com, Customer
Registration. The proposed process
change will protect the privacy of the
sender’s personal information by
verifying that the customer filing the
inquiry is either the Sender or the
Sender’s Representative. This process
fulfills the objective to protect the
privacy of the sender’s personal
information by verifying the sender’s
identity and address, or by verifying the
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sender representative’s authority to file
the Inquiry. For example, the sender’s
representative cannot access the
sender’s personal address information
based on the package tracking number
alone. By leveraging the customer
registration profile information of a
logged-in customer, the IA can also
prefill most of the information
individual customers are required to
enter when filing an inquiry. Therefore,
the IA enhancement facilitates sender
name and address verification, while
streamlining the online international
inquiry process.
The Postal Service has determined
that Privacy Act System of Records,
USPS SOR 810.100 www.usps.com
Registration, should be revised to
support a key component of the
International Assistant (IA) Initiative, to
verify the sender’s name and address or
the authority of the sender’s
representative to file the inquiry, by
leveraging their respective Customer
Registration account profile.
III. Description of the Modified System
of Records
• Added new PURPOSE #16 for
International Package inquiries using
the International Assistant tool
• Added new CATEGORY OF
RECORDS #8 for International
Package inquiries using the
International Assistant tool
• Added Retrieval by Tracking Number
for International Package inquiries to
Policies and Practices for Retrieval of
Records
• Added Sender and Sender’s
representative for international
package shipment inquiries to Record
Source Categories
Pursuant to 5 U.S.C. 552a(e)(11),
interested persons are invited to submit
written data, views, or arguments on
this proposal. A report of the proposed
revisions has been sent to Congress and
to the Office of Management and Budget
for their evaluations. The Postal Service
does not expect this amended system of
records to have any adverse effect on
individual privacy rights. USPS SOR
810.100 www.usps.com Registration is
provided below in its entirety.
SYSTEM NAME AND NUMBER:
USPS 810.100, www.usps.com
Registration.
SECURITY CLASSIFICATION:
14401
States Postal Service, 475 L’Enfant Plaza
SW, Washington, DC 20260–5005, (202)
268–7536.
AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
39 U.S.C. 401, 403, and 404.
PURPOSE(S) OF THE SYSTEM:
1. To provide online registration with
single sign-on services for customers.
2. To facilitate online registration,
provide enrollment capability, and
administer internet-based services or
features.
3. To maintain current and up-to-date
address information to assure accurate
and reliable delivery and fulfillment of
postal products, services, and other
material.
4. To obtain accurate contact
information in order to deliver
requested products, services, and other
material.
5. To authenticate customer logon
information for usps.com.
6. To permit customer feedback in
order to improve usps.com or USPS
products and services.
7. To enhance understanding and
fulfillment of customer needs.
8. To verify a customer’s identity
when the customer establishes or
attempts to access his or her account.
9. To identify, prevent, and mitigate
the effects of fraudulent transactions.
10. To enhance the customer
experience by improving the security of
Change of Address (COA) and Hold
Mail processes.
11. To protect USPS customers from
becoming potential victims of mail
fraud and identity theft.
12. To identify and mitigate potential
fraud in the COA and Hold Mail
processes.
13. To verify a customer’s identity
when applying for COA and Hold Mail
services.
14. To provide online registration for
Informed Address platform service for
customers.
15. To authenticate customer logon
information for Informed Address
platform services.
16. To verify the name and address of
the sender or the authority of the
sender’s representative when submitting
an online International inquiry for a lost
or damaged package on usps.com, such
as the use of the International Assistant
tool.
CATEGORIES OF INDIVIDUALS COVERED BY THE
SYSTEM:
None.
SYSTEM LOCATION:
Computer Operations Service Centers.
Customers who register via the USPS
website at usps.com.
SYSTEM MANAGER(S):
CATEGORIES OF RECORDS IN THE SYSTEM:
Chief Customer and Marketing Officer
and Executive Vice President, United
1. Customer information: Name;
customer ID(s); company name; job title
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08MRN1
14402
Federal Register / Vol. 88, No. 45 / Wednesday, March 8, 2023 / Notices
and role; home, business, and billing
address; phone number(s) and fax
number; email(s); URL; text message
number(s) and carrier; and Automated
Clearing House (ACH) information.
2. Identity verification information:
Question, answer, username, user ID,
password, email address, text message
address and carrier, and results of
identity proofing validation.
3. Business specific information:
Business type and location, business
IDs, annual revenue, number of
employees, industry, nonprofit rate
status, mail owner, mail service
provider, PC postage user, PC postage
vendor, product usage information,
annual and/or monthly shipping budget,
payment method and information,
planned use of product, age of website,
and information submitted by, or
collected from, business customers in
connection with promotional marketing
campaigns.
4. Customer preferences: Preferences
to receive USPS marketing information,
preferences to receive marketing
information from USPS partners,
preferred means of contact, preferred
email language and format, preferred
on-screen viewing language, product
and/or service marketing preference.
5. Customer feedback: Method of
referral to website.
6. Registration information: Date of
registration.
7. Online user information: Internet
Protocol (IP) address, domain name,
operating system versions, browser
version, date and time of connection,
Media Access Control (MAC) address,
device identifier, information about the
software acting on behalf of the user
(i.e., user agent), and geographic
location.
8. International Inquiries: Name and
address in Customer Registration
account profile used to match with
Sender name and address or Sender’s
representative authority to file an
international inquiry for a lost or
damaged package.
RECORD SOURCE CATEGORIES:
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Customers, Individual Sender and
Sender’s representative filing an
international inquiry for lost or
damaged packages.
ROUTINE USES OF RECORDS MAINTAINED IN THE
SYSTEM, INCLUDING CATEGORIES OF USERS AND
PURPOSES OF SUCH USES:
Standard routine uses 1. through 7.,
10., and 11. apply.
POLICIES AND PRACTICES FOR STORAGE OF
RECORDS:
Automated database, computer
storage media, and paper.
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Jkt 259001
POLICIES AND PRACTICES FOR RETRIEVAL OF
RECORDS:
By customer name, customer ID(s),
phone number, mail, email address, IP
address, text message address, and any
customer information or online user
information.
By tracking number for International
package shipments for which an
individual sender or sender’s
representative is filing an online
International inquiry for loss or damage.
POLICIES AND PRACTICES FOR RETENTION AND
DISPOSAL OF RECORDS:
1. ACH records are retained up to 2
years.
2. Records stored in the registration
database are retained until the customer
cancels the profile record, 3 years after
the customer last accesses records, or
until the relationship ends.
3. For small business registration,
records are retained 5 years after the
relationship ends.
4. Online user information may be
retained for 6 months. Records existing
on paper are destroyed by burning,
pulping, or shredding. Records existing
on computer storage media are
destroyed according to the applicable
USPS media sanitization practice.
ADMINISTRATIVE, TECHNICAL, AND PHYSICAL
SAFEGUARDS:
Paper records, computers, and
computer storage media are located in
controlled-access areas under
supervision of program personnel.
Access to these areas is limited to
authorized personnel, who must be
identified with a badge.
Access to records is limited to
individuals whose official duties require
such access. Contractors and licensees
are subject to contract controls and
unannounced on-site audits and
inspections.
Computers are protected by
mechanical locks, card key systems, or
other physical access control methods.
The use of computer systems is
regulated with installed security
software, computer logon
identifications, and operating system
controls including access controls,
terminal and transaction logging, and
file management software. Online data
transmissions are protected by
encryption.
For small business registration,
computer storage tapes and disks are
maintained in controlled-access areas or
under general scrutiny of program
personnel. Access is controlled by logon
ID and password as authorized by the
Marketing organization via secure
website. Online data transmissions are
protected by encryption.
PO 00000
Frm 00078
Fmt 4703
Sfmt 4703
RECORD ACCESS PROCEDURES:
Requests for access must be made in
accordance with the Notification
Procedure above and USPS Privacy Act
regulations regarding access to records
and verification of identity under 39
CFR 266.5.
CONTESTING RECORD PROCEDURES:
See Notification Procedures and
Record Access Procedures.
NOTIFICATION PROCEDURES:
Customers wanting to know if
information about them is maintained in
this system of records must address
inquiries in writing to the system
manager. Inquiries must contain name,
address, and other identifying
information.
EXEMPTIONS PROMULGATED FOR THE SYSTEM:
None.
HISTORY:
December 27, 2018, 83 FR 66768;
August 25, 2016, 81 FR 58542; June 30,
2016, 81 FR 42760; June 20, 2014, 79 FR
35389; January 23, 2014, 79 FR 3881;
July 11, 2012, 77 FR 40921; October 24,
2011, 76 FR 65756; May 08, 2008, 73 FR
26155; April 29, 2005, 70 FR 22516.
Sarah Sullivan,
Attorney, Ethics and Legal Compliance.
[FR Doc. 2023–04339 Filed 3–7–23; 8:45 am]
BILLING CODE 7710–12–P
SECURITIES AND EXCHANGE
COMMISSION
[Release No. 34–97025; File No. SR–
PEARL–2023–07]
Self-Regulatory Organizations; MIAX
PEARL, LLC; Notice of Filing and
Immediate Effectiveness of a Proposed
Rule Change To Amend the MIAX Pearl
Options Fee Schedule
March 2, 2023.
Pursuant to Section 19(b)(1) of the
Securities Exchange Act of 1934
(‘‘Act’’) 1 and Rule 19b–4 thereunder,2
notice is hereby given that on February
24, 2023, MIAX PEARL, LLC (‘‘MIAX
Pearl’’ or ‘‘Exchange’’) filed with the
Securities and Exchange Commission
(‘‘Commission’’) a proposed rule change
as described in Items I, II, and III below,
which Items have been prepared by the
Exchange. The Commission is
publishing this notice to solicit
comments on the proposed rule change
from interested persons.
1 15
2 17
U.S.C. 78s(b)(1).
CFR 240.19b–4.
E:\FR\FM\08MRN1.SGM
08MRN1
Agencies
[Federal Register Volume 88, Number 45 (Wednesday, March 8, 2023)]
[Notices]
[Pages 14400-14402]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-04339]
=======================================================================
-----------------------------------------------------------------------
POSTAL SERVICE
Privacy Act of 1974; System of Records
AGENCY: Postal Service[supreg].
ACTION: Notice of modified systems of records.
-----------------------------------------------------------------------
SUMMARY: The United States Postal Service[supreg] (USPS) is proposing
to revise one Customer Privacy Act System of Records (SOR). These
modifications are being made to support an initiative that is intended
to enhance the USPS shippers' customer experience and individual
privacy protection when filing an online International inquiry. The
USPS International Assistant (IA) initiative will improve the
efficiency of the identity verification process by streamlining name
and address verification as described below.
DATES: These revisions will become effective without further notice on
April 7, 2023, unless in response to comments received on or before
that date result in a contrary determination.
ADDRESSES: Comments may be submitted via email to the Privacy and
Records Management Office, United States Postal Service Headquarters
([email protected]). To facilitate public inspection,
arrangements to view copies of written comments received may be made
upon request.
FOR FURTHER INFORMATION CONTACT: Janine Castorina, Chief Privacy and
Records Management Officer, Privacy and Records Management Office, via
([email protected] or 202-268-2000).
SUPPLEMENTARY INFORMATION: This notice is in accordance with the
Privacy Act requirement that agencies publish their systems of records
in the Federal Register when there is a revision, change, or addition,
or when the agency establishes a new system of records. The Postal
Service has determined that Customer Privacy Act System of Records,
USPS SOR 810.100, www.usps.com Registration, should be revised to
support the USPS International Assistant (IA) initiative. The Postal
Service continuously seeks to improve service and the customer
experience and is therefore proposing to simplify the process for
filing an international inquiry online by using the IA tool. The IA
initiative is intended to improve the efficiency of the identity
verification process by streamlining name and address verification when
submitting International Inquiries on usps.com. The USPS International
Assistant (IA) promotes individual privacy protection by leveraging
usps.com Customer Registration account profile information to improve
the identity verification of the individual submitting the
international inquiry.
I. Background
International customer care involves a two-step process to submit
an International inquiry for lost or damaged packages. Investigation of
a package that a customer shipped from the United States (U.S.) to an
International destination begins with an individual customer inquiry.
Once the inquiry is filed and the USPS agent investigates the lost or
damaged package request, the inquiry is determined to be either closed
or to proceed as a Claim.
The IA online International inquiry tool initially facilitates the
filing of an inquiry by using the package tracking number to pull
product, service, scanning, and shipment data from internal USPS
databases. The USPS requires this data for each export shipment to meet
compliance regulations and to investigate the status of a customer's
International inquiry. The individual that is filing the inquiry will
be required to login to their usps.com Customer Registration account to
proceed. IA then begins the process to verify that the customer filing
the inquiry is the sender of the package, or if the individual filing
the inquiry is the Sender's Representative.
Enhanced International Assistant (IA) Online Inquiry Process
Description
For the Sender: If the sender's name and address on the package
matches the name and address in the Customer Registration profile of
the individual customer filing the international inquiry, the IA system
will allow the
[[Page 14401]]
customer to proceed with filing an inquiry. However, if the sender's
name and/or address associated with the package is different than the
name and/or address in the Customer Registration profile, the IA system
will ask the customer to confirm the sender's name and/or address that
appears on the shipment. If the sender's name on the package matches
the name in the Customer Registration profile, and the sender can
identify the sender's address on the package, the customer will be
advised to update their address profile, if applicable, in Customer
Registration on usps.com. If this customer does not accurately identify
the sender's name and/or address on the package, then the customer will
be asked to call the USPS Customer Care Center for further assistance.
For the Sender's Representative: If the sender's representative is
filing the inquiry and has registered in Customer Registration on
usps.com with a name and address that is different from the sender's,
they will be asked to identify the sender's address on the package
identified with the tracking number. If this customer does not
accurately identify the sender's address on the package, then the
customer will be asked to call the USPS Customer Care Center for
further assistance.
The IA tool is a dynamic customer facing interactive solution that
facilitates a complete and accurate inquiry for lost or damaged
packages that were sent to International destinations. IA optimizes
steps needed to submit an inquiry, while providing guidance to
customers based on their responses for key information. The Postal
Service is proposing to enhance the International Assistant (IA)
international inquiry registration process on usps.com, by making it
easier for the customer to secure authorization to file an inquiry by
verifying their identity using their Customer Registration account
profile name and address information.
II. Rationale for Changes to USPS Privacy Act Systems of Records
The enhanced IA online inquiry submission process requires the
customer to sign-in to, or to create an account on www.usps.com,
Customer Registration. The proposed process change will protect the
privacy of the sender's personal information by verifying that the
customer filing the inquiry is either the Sender or the Sender's
Representative. This process fulfills the objective to protect the
privacy of the sender's personal information by verifying the sender's
identity and address, or by verifying the sender representative's
authority to file the Inquiry. For example, the sender's representative
cannot access the sender's personal address information based on the
package tracking number alone. By leveraging the customer registration
profile information of a logged-in customer, the IA can also prefill
most of the information individual customers are required to enter when
filing an inquiry. Therefore, the IA enhancement facilitates sender
name and address verification, while streamlining the online
international inquiry process.
The Postal Service has determined that Privacy Act System of
Records, USPS SOR 810.100 www.usps.com Registration, should be revised
to support a key component of the International Assistant (IA)
Initiative, to verify the sender's name and address or the authority of
the sender's representative to file the inquiry, by leveraging their
respective Customer Registration account profile.
III. Description of the Modified System of Records
Added new PURPOSE #16 for International Package inquiries
using the International Assistant tool
Added new CATEGORY OF RECORDS #8 for International Package
inquiries using the International Assistant tool
Added Retrieval by Tracking Number for International Package
inquiries to Policies and Practices for Retrieval of Records
Added Sender and Sender's representative for international
package shipment inquiries to Record Source Categories
Pursuant to 5 U.S.C. 552a(e)(11), interested persons are invited to
submit written data, views, or arguments on this proposal. A report of
the proposed revisions has been sent to Congress and to the Office of
Management and Budget for their evaluations. The Postal Service does
not expect this amended system of records to have any adverse effect on
individual privacy rights. USPS SOR 810.100 www.usps.com Registration
is provided below in its entirety.
SYSTEM NAME AND NUMBER:
USPS 810.100, www.usps.com Registration.
SECURITY CLASSIFICATION:
None.
SYSTEM LOCATION:
Computer Operations Service Centers.
SYSTEM MANAGER(S):
Chief Customer and Marketing Officer and Executive Vice President,
United States Postal Service, 475 L'Enfant Plaza SW, Washington, DC
20260-5005, (202) 268-7536.
AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
39 U.S.C. 401, 403, and 404.
PURPOSE(S) OF THE SYSTEM:
1. To provide online registration with single sign-on services for
customers.
2. To facilitate online registration, provide enrollment
capability, and administer internet-based services or features.
3. To maintain current and up-to-date address information to assure
accurate and reliable delivery and fulfillment of postal products,
services, and other material.
4. To obtain accurate contact information in order to deliver
requested products, services, and other material.
5. To authenticate customer logon information for usps.com.
6. To permit customer feedback in order to improve usps.com or USPS
products and services.
7. To enhance understanding and fulfillment of customer needs.
8. To verify a customer's identity when the customer establishes or
attempts to access his or her account.
9. To identify, prevent, and mitigate the effects of fraudulent
transactions.
10. To enhance the customer experience by improving the security of
Change of Address (COA) and Hold Mail processes.
11. To protect USPS customers from becoming potential victims of
mail fraud and identity theft.
12. To identify and mitigate potential fraud in the COA and Hold
Mail processes.
13. To verify a customer's identity when applying for COA and Hold
Mail services.
14. To provide online registration for Informed Address platform
service for customers.
15. To authenticate customer logon information for Informed Address
platform services.
16. To verify the name and address of the sender or the authority
of the sender's representative when submitting an online International
inquiry for a lost or damaged package on usps.com, such as the use of
the International Assistant tool.
CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:
Customers who register via the USPS website at usps.com.
CATEGORIES OF RECORDS IN THE SYSTEM:
1. Customer information: Name; customer ID(s); company name; job
title
[[Page 14402]]
and role; home, business, and billing address; phone number(s) and fax
number; email(s); URL; text message number(s) and carrier; and
Automated Clearing House (ACH) information.
2. Identity verification information: Question, answer, username,
user ID, password, email address, text message address and carrier, and
results of identity proofing validation.
3. Business specific information: Business type and location,
business IDs, annual revenue, number of employees, industry, nonprofit
rate status, mail owner, mail service provider, PC postage user, PC
postage vendor, product usage information, annual and/or monthly
shipping budget, payment method and information, planned use of
product, age of website, and information submitted by, or collected
from, business customers in connection with promotional marketing
campaigns.
4. Customer preferences: Preferences to receive USPS marketing
information, preferences to receive marketing information from USPS
partners, preferred means of contact, preferred email language and
format, preferred on-screen viewing language, product and/or service
marketing preference.
5. Customer feedback: Method of referral to website.
6. Registration information: Date of registration.
7. Online user information: Internet Protocol (IP) address, domain
name, operating system versions, browser version, date and time of
connection, Media Access Control (MAC) address, device identifier,
information about the software acting on behalf of the user (i.e., user
agent), and geographic location.
8. International Inquiries: Name and address in Customer
Registration account profile used to match with Sender name and address
or Sender's representative authority to file an international inquiry
for a lost or damaged package.
RECORD SOURCE CATEGORIES:
Customers, Individual Sender and Sender's representative filing an
international inquiry for lost or damaged packages.
ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES
OF USERS AND PURPOSES OF SUCH USES:
Standard routine uses 1. through 7., 10., and 11. apply.
POLICIES AND PRACTICES FOR STORAGE OF RECORDS:
Automated database, computer storage media, and paper.
POLICIES AND PRACTICES FOR RETRIEVAL OF RECORDS:
By customer name, customer ID(s), phone number, mail, email
address, IP address, text message address, and any customer information
or online user information.
By tracking number for International package shipments for which an
individual sender or sender's representative is filing an online
International inquiry for loss or damage.
POLICIES AND PRACTICES FOR RETENTION AND DISPOSAL OF RECORDS:
1. ACH records are retained up to 2 years.
2. Records stored in the registration database are retained until
the customer cancels the profile record, 3 years after the customer
last accesses records, or until the relationship ends.
3. For small business registration, records are retained 5 years
after the relationship ends.
4. Online user information may be retained for 6 months. Records
existing on paper are destroyed by burning, pulping, or shredding.
Records existing on computer storage media are destroyed according to
the applicable USPS media sanitization practice.
ADMINISTRATIVE, TECHNICAL, AND PHYSICAL SAFEGUARDS:
Paper records, computers, and computer storage media are located in
controlled-access areas under supervision of program personnel. Access
to these areas is limited to authorized personnel, who must be
identified with a badge.
Access to records is limited to individuals whose official duties
require such access. Contractors and licensees are subject to contract
controls and unannounced on-site audits and inspections.
Computers are protected by mechanical locks, card key systems, or
other physical access control methods. The use of computer systems is
regulated with installed security software, computer logon
identifications, and operating system controls including access
controls, terminal and transaction logging, and file management
software. Online data transmissions are protected by encryption.
For small business registration, computer storage tapes and disks
are maintained in controlled-access areas or under general scrutiny of
program personnel. Access is controlled by logon ID and password as
authorized by the Marketing organization via secure website. Online
data transmissions are protected by encryption.
RECORD ACCESS PROCEDURES:
Requests for access must be made in accordance with the
Notification Procedure above and USPS Privacy Act regulations regarding
access to records and verification of identity under 39 CFR 266.5.
CONTESTING RECORD PROCEDURES:
See Notification Procedures and Record Access Procedures.
NOTIFICATION PROCEDURES:
Customers wanting to know if information about them is maintained
in this system of records must address inquiries in writing to the
system manager. Inquiries must contain name, address, and other
identifying information.
EXEMPTIONS PROMULGATED FOR THE SYSTEM:
None.
HISTORY:
December 27, 2018, 83 FR 66768; August 25, 2016, 81 FR 58542; June
30, 2016, 81 FR 42760; June 20, 2014, 79 FR 35389; January 23, 2014, 79
FR 3881; July 11, 2012, 77 FR 40921; October 24, 2011, 76 FR 65756; May
08, 2008, 73 FR 26155; April 29, 2005, 70 FR 22516.
Sarah Sullivan,
Attorney, Ethics and Legal Compliance.
[FR Doc. 2023-04339 Filed 3-7-23; 8:45 am]
BILLING CODE 7710-12-P