Agency Information Collection Activities: Submission for OMB Review, Comment Request; Public Assistance Customer Satisfaction Surveys, 12973-12974 [2023-04116]

Download as PDF Federal Register / Vol. 88, No. 40 / Wednesday, March 1, 2023 / Notices prelimdownload and the respective Community Map Repository address listed in the tables. For communities with multiple ongoing Preliminary studies, the studies can be identified by the unique project number and Preliminary FIRM date listed in the tables. Additionally, the current effective FIRM and FIS report for each community are accessible online through the FEMA Map Service Center at https://msc.fema.gov for comparison. Community 12973 (Catalog of Federal Domestic Assistance No. 97.022, ‘‘Flood Insurance.’’) Michael M. Grimm, Assistant Administrator for Risk Management, Federal Emergency Management Agency, Department of Homeland Security. Community map repository address Pope County, Minnesota and Incorporated Areas Project: 18–05–0003S Preliminary Date: May 29, 2020 and November 23, 2022 City of Long Beach ................................................................................... Long Beach City Hall, 23924 North Lakeshore Drive, Glenwood, MN 56334. Wright County, Minnesota and Incorporated Areas Project: 08–05–4043S Preliminary Date: June 22, 2011, July 31, 2018 and April 29, 2022 City of Maple Lake ................................................................................... Township of Corinna ................................................................................ City Hall, 10 Maple Avenue South, Maple Lake, MN 55358. Corinna Township Hall, 9801 Ireland Avenue NW, Annandale, MN 55302. Allen County, Ohio and Incorporated Areas Project: 14–05–4448S Preliminary Date: December 14, 2020 and September 30, 2022 City of Lima .............................................................................................. Unincorporated Areas of Allen County ..................................................... Municipal Center, 50 Town Square, Lima, OH 45801. Allen County Board of Elections, 204 North Main Street, Suite 301, Lima, OH 45801. Luzerne County, Pennsylvania (All Jurisdictions) Project: 15–03–0227S Preliminary Date: August 31, 2022 Borough of Forty Fort ............................................................................... Borough of West Wyoming ...................................................................... City of Wilkes-Barre .................................................................................. [FR Doc. 2023–04173 Filed 2–28–23; 8:45 am] BILLING CODE 9110–12–P DEPARTMENT OF HOMELAND SECURITY Federal Emergency Management Agency [Docket ID: FEMA–2022–0043; OMB No. 1660–0107] Agency Information Collection Activities: Submission for OMB Review, Comment Request; Public Assistance Customer Satisfaction Surveys Federal Emergency Management Agency, Department of Homeland Security. ACTION: 30-Day notice of revisions and request for comments. AGENCY: The Federal Emergency Management Agency (FEMA) will submit the information collection abstracted below to the Office of Management and Budget for review and clearance in accordance with the requirements of the Paperwork Reduction Act of 1995. The submission will describe the nature of the information collection, the categories of ddrumheller on DSK120RN23PROD with NOTICES SUMMARY: VerDate Sep<11>2014 18:10 Feb 28, 2023 Jkt 259001 Municipal Building, 1271 Wyoming Avenue, Forty Fort, PA 18704. Municipal Building, 464 West 8th Street, West Wyoming, PA 18644. City Hall, 40 East Market Street, Wilkes-Barre, PA 18711. the respondents, the estimated burden (i.e., the time, effort and resources used by respondents to respond) and cost, and the actual data collection instruments FEMA will use. DATES: Comments must be submitted on or before March 31, 2023. ADDRESSES: Written comments and recommendations for the proposed information collection should be sent within 30 days of publication of this notice to www.reginfo.gov/public/do/ PRAMain. Find this particular information collection by selecting ‘‘Currently under 30-day Review—Open for Public Comments’’ or by using the search function. FOR FURTHER INFORMATION CONTACT: Requests for additional information or copies of the information collection should be made to Director, Information Management Division, 500 C St. SW, Washington, DC 20472, email address: FEMA-Information-CollectionsManagement@fema.dhs.gov or Jason Salazar, Program Analyst, Recovery Directorate, Jason.Salazar@ FEMA.dhs.gov, 940.268.9245. SUPPLEMENTARY INFORMATION: This collection is in accordance with E.O. 12862 and E.O. 13571 requiring all Federal agencies to survey customers to PO 00000 Frm 00065 Fmt 4703 Sfmt 4703 determine the kind and quality of services they want and their level of satisfaction with existing services. The Government Performance and Results Act of 1993 (GPRA) requires Federal agencies to set missions and goals and to measure agency performance against them. See Public Law 103–62, 107 Stat 285 (1993). The GPRA Modernization Act of 2010 requires quarterly performance assessments of government programs for the purposes of assessing agency performance and improvement. See Public Law 111–352, 124 Stat 3875 (2011). FEMA fulfills these requirements by collecting customer satisfaction program information through surveys of States, Local and Tribal governments, and eligible nonprofit organizations. This proposed information collection previously published in the Federal Register on December 9, 2022, at 87 FR 75643 with a 60-day public comment period. One public comment was received with multiple questions within it. FEMA has provided detailed responses to these questions in our Supporting Statement A. The purpose of this notice is to notify the public that FEMA will submit the information collection abstracted below to the Office E:\FR\FM\01MRN1.SGM 01MRN1 12974 Federal Register / Vol. 88, No. 40 / Wednesday, March 1, 2023 / Notices of Management and Budget for review and clearance. Collection of Information Title: FEMA Public Assistance Program Customer Satisfaction Survey. Type of Information Collection: Revision of a currently approved information collection. OMB Number: 1660–0107. FEMA Forms: FEMA Form FF–104– FY–21–155 (formerly 519–0–32), Public Assistance Initial Customer Satisfaction Survey (Telephone); FEMA Form FF– 104–FY–21–156 (formerly 519–0–33), Public Assistance Initial Customer Satisfaction Survey (internet); FEMA Form FF–104–FY–21–157 (formerly 519–0–34), Public Assistance Assessment Customer Satisfaction Survey (Telephone); FEMA Form FF– 104–FY–21–158 (formerly 519–0–35), Public Assistance Assessment Customer Satisfaction Survey (internet); FEMA Manual FM–104–FY–22–102, Customer Survey and Analysis Qualitative Research Protocol. Abstract: Federal agencies are required to survey their customers to determine the kind and quality of services customers want and their level of satisfaction with those services. The FEMA Public Assistance Customer Satisfaction Surveys are used to monitor program performance and assess service delivery. Survey results are used to ensure the Agency is meeting the needs of FEMA applicants. Affected Public: Not-for-profit institutions; State, Local or Tribal Government. Estimated Number of Respondents: 3,885. Estimated Number of Responses: 3,885. Estimated Total Annual Burden Hours: 1,839. Estimated Total Annual Respondent Cost: $86,459. Estimated Respondents’ Operation and Maintenance Costs: $0. Estimated Respondents’ Capital and Start-Up Costs: $13,500. Estimated Total Annual Cost to the Federal Government: $897,467. ddrumheller on DSK120RN23PROD with NOTICES Comments Comments may be submitted as indicated in the ADDRESSES caption above. Comments are solicited to (a) evaluate whether the proposed data collection is necessary for the proper performance of the agency, including whether the information shall have practical utility; (b) evaluate the accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; VerDate Sep<11>2014 18:10 Feb 28, 2023 Jkt 259001 (c) enhance the quality, utility, and clarity of the information to be collected; and (d) minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. Millicent Brown Wilson, Records Management Branch Chief, Office of the Chief Administrative Officer, Mission Support, Federal Emergency Management Agency, Department of Homeland Security. [FR Doc. 2023–04116 Filed 2–28–23; 8:45 am] BILLING CODE 9111–24–P DEPARTMENT OF HOMELAND SECURITY Federal Emergency Management Agency [Docket ID FEMA–2023–0002; Internal Agency Docket No. FEMA–B–2316] Proposed Flood Hazard Determinations Federal Emergency Management Agency, Department of Homeland Security. ACTION: Notice. AGENCY: Comments are requested on proposed flood hazard determinations, which may include additions or modifications of any Base Flood Elevation (BFE), base flood depth, Special Flood Hazard Area (SFHA) boundary or zone designation, or regulatory floodway on the Flood Insurance Rate Maps (FIRMs), and where applicable, in the supporting Flood Insurance Study (FIS) reports for the communities listed in the table below. The purpose of this notice is to seek general information and comment regarding the preliminary FIRM, and where applicable, the FIS report that the Federal Emergency Management Agency (FEMA) has provided to the affected communities. The FIRM and FIS report are the basis of the floodplain management measures that the community is required either to adopt or to show evidence of having in effect in order to qualify or remain qualified for participation in the National Flood Insurance Program (NFIP). DATES: Comments are to be submitted on or before May 30, 2023. ADDRESSES: The Preliminary FIRM, and where applicable, the FIS report for each community are available for inspection at both the online location SUMMARY: PO 00000 Frm 00066 Fmt 4703 Sfmt 4703 https://hazards.fema.gov/femaportal/ prelimdownload and the respective Community Map Repository address listed in the tables below. Additionally, the current effective FIRM and FIS report for each community are accessible online through the FEMA Map Service Center at https:// msc.fema.gov for comparison. You may submit comments, identified by Docket No. FEMA–B–2316, to Rick Sacbibit, Chief, Engineering Services Branch, Federal Insurance and Mitigation Administration, FEMA, 400 C Street SW, Washington, DC 20472, (202) 646–7659, or (email) patrick.sacbibit@fema.dhs.gov. FOR FURTHER INFORMATION CONTACT: Rick Sacbibit, Chief, Engineering Services Branch, Federal Insurance and Mitigation Administration, FEMA, 400 C Street SW, Washington, DC 20472, (202) 646–7659, or (email) patrick.sacbibit@fema.dhs.gov; or visit the FEMA Mapping and Insurance eXchange (FMIX) online at https:// www.floodmaps.fema.gov/fhm/fmx_ main.html. SUPPLEMENTARY INFORMATION: FEMA proposes to make flood hazard determinations for each community listed below, in accordance with section 110 of the Flood Disaster Protection Act of 1973, 42 U.S.C. 4104, and 44 CFR 67.4(a). These proposed flood hazard determinations, together with the floodplain management criteria required by 44 CFR 60.3, are the minimum that are required. They should not be construed to mean that the community must change any existing ordinances that are more stringent in their floodplain management requirements. The community may at any time enact stricter requirements of its own or pursuant to policies established by other Federal, State, or regional entities. These flood hazard determinations are used to meet the floodplain management requirements of the NFIP. The communities affected by the flood hazard determinations are provided in the tables below. Any request for reconsideration of the revised flood hazard information shown on the Preliminary FIRM and FIS report that satisfies the data requirements outlined in 44 CFR 67.6(b) is considered an appeal. Comments unrelated to the flood hazard determinations also will be considered before the FIRM and FIS report become effective. Use of a Scientific Resolution Panel (SRP) is available to communities in support of the appeal resolution process. SRPs are independent panels of experts in hydrology, hydraulics, and E:\FR\FM\01MRN1.SGM 01MRN1

Agencies

[Federal Register Volume 88, Number 40 (Wednesday, March 1, 2023)]
[Notices]
[Pages 12973-12974]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-04116]


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DEPARTMENT OF HOMELAND SECURITY

Federal Emergency Management Agency

[Docket ID: FEMA-2022-0043; OMB No. 1660-0107]


Agency Information Collection Activities: Submission for OMB 
Review, Comment Request; Public Assistance Customer Satisfaction 
Surveys

AGENCY: Federal Emergency Management Agency, Department of Homeland 
Security.

ACTION: 30-Day notice of revisions and request for comments.

-----------------------------------------------------------------------

SUMMARY: The Federal Emergency Management Agency (FEMA) will submit the 
information collection abstracted below to the Office of Management and 
Budget for review and clearance in accordance with the requirements of 
the Paperwork Reduction Act of 1995. The submission will describe the 
nature of the information collection, the categories of the 
respondents, the estimated burden (i.e., the time, effort and resources 
used by respondents to respond) and cost, and the actual data 
collection instruments FEMA will use.

DATES: Comments must be submitted on or before March 31, 2023.

ADDRESSES: Written comments and recommendations for the proposed 
information collection should be sent within 30 days of publication of 
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular 
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the information collection should be made to Director, 
Information Management Division, 500 C St. SW, Washington, DC 20472, 
email address: [email protected] or 
Jason Salazar, Program Analyst, Recovery Directorate, 
[email protected], 940.268.9245.

SUPPLEMENTARY INFORMATION: This collection is in accordance with E.O. 
12862 and E.O. 13571 requiring all Federal agencies to survey customers 
to determine the kind and quality of services they want and their level 
of satisfaction with existing services. The Government Performance and 
Results Act of 1993 (GPRA) requires Federal agencies to set missions 
and goals and to measure agency performance against them. See Public 
Law 103-62, 107 Stat 285 (1993). The GPRA Modernization Act of 2010 
requires quarterly performance assessments of government programs for 
the purposes of assessing agency performance and improvement. See 
Public Law 111-352, 124 Stat 3875 (2011). FEMA fulfills these 
requirements by collecting customer satisfaction program information 
through surveys of States, Local and Tribal governments, and eligible 
non-profit organizations.
    This proposed information collection previously published in the 
Federal Register on December 9, 2022, at 87 FR 75643 with a 60-day 
public comment period. One public comment was received with multiple 
questions within it. FEMA has provided detailed responses to these 
questions in our Supporting Statement A. The purpose of this notice is 
to notify the public that FEMA will submit the information collection 
abstracted below to the Office

[[Page 12974]]

of Management and Budget for review and clearance.

Collection of Information

    Title: FEMA Public Assistance Program Customer Satisfaction Survey.
    Type of Information Collection: Revision of a currently approved 
information collection.
    OMB Number: 1660-0107.
    FEMA Forms: FEMA Form FF-104-FY-21-155 (formerly 519-0-32), Public 
Assistance Initial Customer Satisfaction Survey (Telephone); FEMA Form 
FF-104-FY-21-156 (formerly 519-0-33), Public Assistance Initial 
Customer Satisfaction Survey (internet); FEMA Form FF-104-FY-21-157 
(formerly 519-0-34), Public Assistance Assessment Customer Satisfaction 
Survey (Telephone); FEMA Form FF-104-FY-21-158 (formerly 519-0-35), 
Public Assistance Assessment Customer Satisfaction Survey (internet); 
FEMA Manual FM-104-FY-22-102, Customer Survey and Analysis Qualitative 
Research Protocol.
    Abstract: Federal agencies are required to survey their customers 
to determine the kind and quality of services customers want and their 
level of satisfaction with those services. The FEMA Public Assistance 
Customer Satisfaction Surveys are used to monitor program performance 
and assess service delivery. Survey results are used to ensure the 
Agency is meeting the needs of FEMA applicants.
    Affected Public: Not-for-profit institutions; State, Local or 
Tribal Government.
    Estimated Number of Respondents: 3,885.
    Estimated Number of Responses: 3,885.
    Estimated Total Annual Burden Hours: 1,839.
    Estimated Total Annual Respondent Cost: $86,459.
    Estimated Respondents' Operation and Maintenance Costs: $0.
    Estimated Respondents' Capital and Start-Up Costs: $13,500.
    Estimated Total Annual Cost to the Federal Government: $897,467.

Comments

    Comments may be submitted as indicated in the ADDRESSES caption 
above. Comments are solicited to (a) evaluate whether the proposed data 
collection is necessary for the proper performance of the agency, 
including whether the information shall have practical utility; (b) 
evaluate the accuracy of the agency's estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used; (c) enhance the quality, utility, and 
clarity of the information to be collected; and (d) minimize the burden 
of the collection of information on those who are to respond, including 
through the use of appropriate automated, electronic, mechanical, or 
other technological collection techniques or other forms of information 
technology, e.g., permitting electronic submission of responses.

Millicent Brown Wilson,
Records Management Branch Chief, Office of the Chief Administrative 
Officer, Mission Support, Federal Emergency Management Agency, 
Department of Homeland Security.
[FR Doc. 2023-04116 Filed 2-28-23; 8:45 am]
BILLING CODE 9111-24-P


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