Agency Information Collection Activities: Submission for OMB Review, Comment Request; Federal Emergency Management Agency Individual Assistance Customer Satisfaction Surveys, 10926-10927 [2023-03618]

Download as PDF lotter on DSK11XQN23PROD with NOTICES1 10926 Federal Register / Vol. 88, No. 35 / Wednesday, February 22, 2023 / Notices Federal Financial Assistance Management Improvement Act of 1999 (Pub. L. 106–107, 31 U.S.C. 6101). This initiative requires that all Government agencies both streamline grant application processes and provide for the means to electronically create, review, and submit a grant application via the internet. Under 2 CFR part 200 (for BRIC and PDM) and 44 CFR 77.3 (FMA), Recipients must complete and submit progress report(s) to the FEMA Regional Administrator on a quarterly basis, certifying how the funds are being used and reporting on the progress of activities funded under the subrecipient awards made to the Recipient by FEMA. The Regional Administrator and Recipient negotiate the date for submission of the first report. The Benefit Cost Determination is used to collect data to evaluate the proposed project’s cost effectiveness. Mitigation projects must be cost effective to be eligible for Hazard Mitigation Assistance funding. Cost effectiveness is demonstrated through a FEMA-validated benefit cost analysis. The Environmental and Historic Preservation Review is used to collect information that is needed to ensure that a proposed project complies with applicable environmental and historic preservation regulations and laws. This information is collected to assure that adverse project impact is minimized according to the National Environmental Policy Act of 1969 (NEPA), as amended (Pub. L. 91–190, 42 U.S.C. 4321–4347); The Endangered Species Act of 1973 (ESA) (Pub. L. 93– 205,16 U.S.C. 1531); The National Historic Preservation Act of 1966 (Pub. L. 89–665, U.S.C. 16 U.S.C. 470); Executive Order (E.O.) 11988, Floodplain Management, (80 FR 6530, Feb. 5, 2015) regarding floodplains; and E.O. 11990 Protection of Wetlands (42 FR 26961, May 24, 1977) other applicable laws and executive orders. The Project Narrative—Subgrant Application process is used to collect the information necessary for FEMA to assess the financial needs of the applicants, as well as the projected benefits to be obtained from the use of grant funds for each of its mitigation grant programs. Quarterly Progress Reports describe the status of those projects on which a final payment of the Federal share has not been made to the Recipient and identify problems or circumstances expected to result in noncompliance with the approved award conditions. This proposed information collection previously published in the Federal Register on November 23, 2022, at 87 VerDate Sep<11>2014 19:42 Feb 21, 2023 Jkt 259001 FR 71657 with a 60 day public comment period. No comments were received. The purpose of this notice is to notify the public that FEMA will submit the information collection abstracted below to the Office of Management and Budget for review and clearance. Collection of Information Title: FEMA Mitigation Grant Programs. Type of Information Collection: Extension, with change, of a currently approved collection. OMB Number: 1660–0072. FEMA Forms: FEMA Form FF–206– FY–22–151, Quarterly Progress Report; FEMA Instruction FI–206–FY–22–102, Instructions to Recipients for Quarterly Progress Reports for FEMA’s Building Resilient Infrastructure and Communities (BRIC), the Pre-Mitigation Disaster (PDM), and Flood Mitigation Assistance (FMA); FEMA Form FF–206– FY–22–155, BRIC DTA Request; FEMA Form FF–206–FY–22–158; Acknowledgement of Conditions For Properties Using FEMA Hazard Mitigation Assistance Grant Funds; FEMA Form FF–206–FY–22–157, Model Deed Restriction; and FEMA Form FF– 206–FY–22–156, Model Statement of Assurances for Property Acquisition Projects. Abstract: The Federal Emergency Management Agency’s (FEMA’s) Flood Mitigation Assistance (FMA) and Building Resilient Infrastructure and Communities (BRIC) programs use an automated grant application and management system called FEMA GO. The Pre-Disaster Mitigation (PDM) program and the FMA program also uses an automated grant application and management system called Mitigation (MT) eGrants. The FEMA GO and MT eGrants systems include application information needed to apply for funding under these grant programs. FEMA uses the BRIC Panel Review Form to solicit volunteers from state, local, tribal governments and Other Federal Agencies (OFA), to review applications that are routed to the qualitative panel reviews. The volunteers will review, and score applications based on a predetermined scoring criteria. The PDM, FMA, and BRIC programs will use the same FEMA Form FF–206–FY–22–151 Quarterly Progress Report (QPR) Form. Affected Public: State, local or Tribal governments. Estimated Number of Respondents: 617. Estimated Number of Responses: 17,249. Estimated Total Annual Burden Hours: 97,858. PO 00000 Frm 00058 Fmt 4703 Sfmt 4703 Estimated Total Annual Respondent Cost: $5,914,144. Estimated Respondents’ Operation and Maintenance Costs: $0. Estimated Respondents’ Capital and Start-Up Costs: $0. Estimated Total Annual Cost to the Federal Government: $7,970,053. Comments Comments may be submitted as indicated in the ADDRESSES caption above. Comments are solicited to (a) evaluate whether the proposed data collection is necessary for the proper performance of the agency, including whether the information shall have practical utility; (b) evaluate the accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (c) enhance the quality, utility, and clarity of the information to be collected; and (d) minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. Millicent Brown Wilson, Records Management Branch Chief, Office of the Chief Administrative Officer, Mission Support, Federal Emergency Management Agency, Department of Homeland Security. [FR Doc. 2023–03609 Filed 2–21–23; 8:45 am] BILLING CODE 9111–BW–P DEPARTMENT OF HOMELAND SECURITY Federal Emergency Management Agency [Docket ID FEMA–2022–0046; OMB No. 1660–0143] Agency Information Collection Activities: Submission for OMB Review, Comment Request; Federal Emergency Management Agency Individual Assistance Customer Satisfaction Surveys Federal Emergency Management Agency, Department of Homeland Security. ACTION: 30-Day notice of revision and request for comments. AGENCY: The Federal Emergency Management Agency (FEMA) will submit the information collection abstracted below to the Office of Management and Budget for review and clearance in accordance with the SUMMARY: E:\FR\FM\22FEN1.SGM 22FEN1 lotter on DSK11XQN23PROD with NOTICES1 Federal Register / Vol. 88, No. 35 / Wednesday, February 22, 2023 / Notices requirements of the Paperwork Reduction Act of 1995. The submission seeks comments concerning the collection of Individual Assistance customer satisfaction survey responses and information for assessment and improvement of the delivery of disaster assistance to individuals and households. DATES: Comments must be submitted on or before March 24, 2023. ADDRESSES: Written comments and recommendations for the proposed information collection should be sent within 30 days of publication of this notice to www.reginfo.gov/public/do/ PRAMain. Find this particular information collection by selecting ‘‘Currently under 30-day Review—Open for Public Comments’’ or by using the search function. FOR FURTHER INFORMATION CONTACT: Requests for additional information or copies of the information collection should be made to Director, Information Management Division, 500 C Street SW, Washington, DC 20472; email address: FEMA-Information-CollectionsManagement@fema.dhs.gov; or Jason Salazar, Program Analyst, Recovery Directorate, FEMA at Jason.Salazar@ FEMA.dhs.gov or (940) 268–9245. SUPPLEMENTARY INFORMATION: This collection is in accordance with E.O. 12862, Setting Customer Service Standards (58 FR 48257, Sept. 11, 1993) and E.O. 13571, Streamlining Service Delivery and Improving Customer Service (76 FR 24339, May 2, 2011) requiring all Federal Agencies to survey customers to determine the kind and quality of services they want and their level of satisfaction with existing services. The Government Performance and Results Act (GPRA) of 1993 (Pub. L. 103–62, 107 Stat. 285) requires agencies to set missions and goals and measure performance against them and the GPRA Modernization Act of 2010 (Pub. L. 111– 352, 31 U.S.C § 1116) requires quarterly performance assessments of government programs for the purposes of assessing agency performance and improvement. FEMA will fulfill these requirements by collecting customer satisfaction program information through surveys of the Recovery Directorate’s external customers. This is a request to reduce burden hours in order to comply with the Department of Homeland Security’s Paperwork Reduction Act Burden Reduction Initiative. Burden has been reduced in the following ways: 1. Corrected inaccurate burden per response for electronic survey forms. Original estimates were prior to implementation of electronic surveys. VerDate Sep<11>2014 19:42 Feb 21, 2023 Jkt 259001 Completion times are faster than original estimates. 2. A higher percentage of respondents prefer email surveys in recent years, which are faster to complete than phone surveys. 3. The burden hours allocated to qualitative research have been reduced based on recent utilization. No changes have been made to the currently approved survey forms. This collection was previously approved in July 2021. This proposed information collection previously published in the Federal Register on December 2, 2022, at 87 FR 74161 with a 60-day public comment period. No comments were received. The purpose of this notice is to notify the public that FEMA will submit the information collection abstracted below to the Office of Management and Budget for review and clearance. Collection of Information Title: Federal Emergency Management Agency Individual Assistance Customer Satisfaction. Type of Information Collection: Extension, with change, of a currently approved information collection. OMB Number: 1660–0143. FEMA Forms: FEMA Form FF–104– FY–21–159 (formerly 519–0–36), Initial Survey—Phone; FEMA Form FF–104– FY–21–160 (formerly 519–0–37), Initial Survey—Electronic; FEMA Form FF– 104–FY–21–161 (formerly 519–0–38), Contact Survey—Phone; FEMA Form FF–104–FY–21–162 (formerly 519–0– 39), Contact Survey—Electronic; FEMA Form FF–104–FY–21–163 (formerly 519–0–40), Assessment Survey—Phone; FEMA Form FF–104–FY–21–164 (formerly 519–0–41), Assessment Survey—Electronic; Focus Groups; Oneon-One Interviews. Abstract: Federal Agencies are required to survey their customers to determine the kind and quality of services customers want and their level of satisfaction with those services. Analysis from the survey is used to measure whether FEMA is meeting its mission of being accessible, timely, and effective when it comes to meeting the needs of disaster survivors. Affected Public: Individuals or households. Estimated Number of Respondents: 38,200. Estimated Number of Responses: 38,200. Estimated Total Annual Burden Hours: 5,893. Estimated Total Annual Respondent Cost: $239,314. Estimated Respondents’ Operation and Maintenance Costs: $0. PO 00000 Frm 00059 Fmt 4703 Sfmt 4703 10927 Estimated Respondents’ Capital and Start-Up Costs: $18,750. Estimated Total Annual Cost to the Federal Government: $2,091,623. Comments Comments may be submitted as indicated in the ADDRESSES caption above. Comments are solicited to (a) evaluate whether the proposed data collection is necessary for the proper performance of the agency, including whether the information shall have practical utility; (b) evaluate the accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (c) enhance the quality, utility, and clarity of the information to be collected; and (d) minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. Millicent Brown Wilson, Records Management Branch Chief, Office of the Chief Administrative Officer, Mission Support, Federal Emergency Management Agency, Department of Homeland Security. [FR Doc. 2023–03618 Filed 2–21–23; 8:45 am] BILLING CODE 9111–24–P DEPARTMENT OF THE INTERIOR Fish and Wildlife Service [FWS–R3–ES–2023–N007; FXES11130300000–234–FF03E00000] Endangered and Threatened Species; Receipt of Recovery Permit Applications Fish and Wildlife Service, Interior. ACTION: Notice of receipt of permit applications; request for comments. AGENCY: We, the U.S. Fish and Wildlife Service, have received applications for permits to conduct activities intended to enhance the propagation or survival of endangered or threatened species under the Endangered Species Act. We invite the public and local, State, Tribal, and Federal agencies to comment on these applications. Before issuing any of the requested permits, we will take into consideration any information that we receive during the public comment period. SUMMARY: E:\FR\FM\22FEN1.SGM 22FEN1

Agencies

[Federal Register Volume 88, Number 35 (Wednesday, February 22, 2023)]
[Notices]
[Pages 10926-10927]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-03618]


-----------------------------------------------------------------------

DEPARTMENT OF HOMELAND SECURITY

Federal Emergency Management Agency

[Docket ID FEMA-2022-0046; OMB No. 1660-0143]


Agency Information Collection Activities: Submission for OMB 
Review, Comment Request; Federal Emergency Management Agency Individual 
Assistance Customer Satisfaction Surveys

AGENCY: Federal Emergency Management Agency, Department of Homeland 
Security.

ACTION: 30-Day notice of revision and request for comments.

-----------------------------------------------------------------------

SUMMARY: The Federal Emergency Management Agency (FEMA) will submit the 
information collection abstracted below to the Office of Management and 
Budget for review and clearance in accordance with the

[[Page 10927]]

requirements of the Paperwork Reduction Act of 1995. The submission 
seeks comments concerning the collection of Individual Assistance 
customer satisfaction survey responses and information for assessment 
and improvement of the delivery of disaster assistance to individuals 
and households.

DATES: Comments must be submitted on or before March 24, 2023.

ADDRESSES: Written comments and recommendations for the proposed 
information collection should be sent within 30 days of publication of 
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular 
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the information collection should be made to Director, 
Information Management Division, 500 C Street SW, Washington, DC 20472; 
email address: [email protected]; or 
Jason Salazar, Program Analyst, Recovery Directorate, FEMA at 
[email protected] or (940) 268-9245.

SUPPLEMENTARY INFORMATION: This collection is in accordance with E.O. 
12862, Setting Customer Service Standards (58 FR 48257, Sept. 11, 1993) 
and E.O. 13571, Streamlining Service Delivery and Improving Customer 
Service (76 FR 24339, May 2, 2011) requiring all Federal Agencies to 
survey customers to determine the kind and quality of services they 
want and their level of satisfaction with existing services. The 
Government Performance and Results Act (GPRA) of 1993 (Pub. L. 103-62, 
107 Stat. 285) requires agencies to set missions and goals and measure 
performance against them and the GPRA Modernization Act of 2010 (Pub. 
L. 111-352, 31 U.S.C Sec.  1116) requires quarterly performance 
assessments of government programs for the purposes of assessing agency 
performance and improvement. FEMA will fulfill these requirements by 
collecting customer satisfaction program information through surveys of 
the Recovery Directorate's external customers.
    This is a request to reduce burden hours in order to comply with 
the Department of Homeland Security's Paperwork Reduction Act Burden 
Reduction Initiative. Burden has been reduced in the following ways:
    1. Corrected inaccurate burden per response for electronic survey 
forms. Original estimates were prior to implementation of electronic 
surveys. Completion times are faster than original estimates.
    2. A higher percentage of respondents prefer email surveys in 
recent years, which are faster to complete than phone surveys.
    3. The burden hours allocated to qualitative research have been 
reduced based on recent utilization.
    No changes have been made to the currently approved survey forms. 
This collection was previously approved in July 2021.
    This proposed information collection previously published in the 
Federal Register on December 2, 2022, at 87 FR 74161 with a 60-day 
public comment period. No comments were received. The purpose of this 
notice is to notify the public that FEMA will submit the information 
collection abstracted below to the Office of Management and Budget for 
review and clearance.

Collection of Information

    Title: Federal Emergency Management Agency Individual Assistance 
Customer Satisfaction.
    Type of Information Collection: Extension, with change, of a 
currently approved information collection.
    OMB Number: 1660-0143.
    FEMA Forms: FEMA Form FF-104-FY-21-159 (formerly 519-0-36), Initial 
Survey--Phone; FEMA Form FF-104-FY-21-160 (formerly 519-0-37), Initial 
Survey--Electronic; FEMA Form FF-104-FY-21-161 (formerly 519-0-38), 
Contact Survey--Phone; FEMA Form FF-104-FY-21-162 (formerly 519-0-39), 
Contact Survey--Electronic; FEMA Form FF-104-FY-21-163 (formerly 519-0-
40), Assessment Survey--Phone; FEMA Form FF-104-FY-21-164 (formerly 
519-0-41), Assessment Survey--Electronic; Focus Groups; One-on-One 
Interviews.
    Abstract: Federal Agencies are required to survey their customers 
to determine the kind and quality of services customers want and their 
level of satisfaction with those services. Analysis from the survey is 
used to measure whether FEMA is meeting its mission of being 
accessible, timely, and effective when it comes to meeting the needs of 
disaster survivors.
    Affected Public: Individuals or households.
    Estimated Number of Respondents: 38,200.
    Estimated Number of Responses: 38,200.
    Estimated Total Annual Burden Hours: 5,893.
    Estimated Total Annual Respondent Cost: $239,314.
    Estimated Respondents' Operation and Maintenance Costs: $0.
    Estimated Respondents' Capital and Start-Up Costs: $18,750.
    Estimated Total Annual Cost to the Federal Government: $2,091,623.

Comments

    Comments may be submitted as indicated in the ADDRESSES caption 
above. Comments are solicited to (a) evaluate whether the proposed data 
collection is necessary for the proper performance of the agency, 
including whether the information shall have practical utility; (b) 
evaluate the accuracy of the agency's estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used; (c) enhance the quality, utility, and 
clarity of the information to be collected; and (d) minimize the burden 
of the collection of information on those who are to respond, including 
through the use of appropriate automated, electronic, mechanical, or 
other technological collection techniques or other forms of information 
technology, e.g., permitting electronic submission of responses.

Millicent Brown Wilson,
Records Management Branch Chief, Office of the Chief Administrative 
Officer, Mission Support, Federal Emergency Management Agency, 
Department of Homeland Security.
[FR Doc. 2023-03618 Filed 2-21-23; 8:45 am]
BILLING CODE 9111-24-P


This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.