Airline Ticket Refunds and Consumer Protections, 68944-68945 [2022-24615]

Download as PDF lotter on DSK11XQN23PROD with PROPOSALS1 68944 Federal Register / Vol. 87, No. 221 / Thursday, November 17, 2022 / Proposed Rules structural limits. The airplane response to control input should be predictable to the pilot. However, § 25.143 does not adequately ensure that airplanes incorporating EFCS with flight-envelope protections will have a level of safety equivalent to that of existing standards. Envelope-protection functions are intended to reduce the likelihood of excursions, either commanded or uncommanded, to unintended or potentially hazardous airplane operating states. As a consequence of preventing excursions, these functions can also restrict aircraft maneuverability, and may introduce non-traditional behavior. The proposed special conditions will ensure that flight-envelope protection functions support safe operation, and do not interfere with required maneuvering in normal and emergency operations, and in forseeable atmospheric conditions. The FAA previously issued separate special conditions for general limiting, normal load-factor limiting, high-speed limiting, and pitch and roll limiting for airplanes incorporating flight-envelope protection features. However, the FAA tasked the Aviation Rulemaking Advisory Committee (ARAC) in April 2014 (79 FR 20295) to develop recommended standards for fly-by-wire flight controls for general flightenvelope protection (limiting) similar to those provided for conventional control functions in 14 CFR 25.143. The ARAC recommended,1 among other things, performance-based requirements that would encompass general limiting, normal load-factor limiting, high-speed limiting, and pitch and roll limiting which the FAA previously issued as separate special conditions. These proposed special conditions are based on that ARAC recommendation. These proposed special conditions provide the same level of safety as the prescriptive, design-specific special conditions the FAA has issued in the past for general limiting, normal loadfactor limiting, high-speed limiting, and pitch and roll limiting, thus the FAA need not issue separate special conditions to address each of these areas. These proposed special conditions are in addition to the requirements of § 25.143. These proposed special conditions contain the additional safety standards that the Administrator considers necessary to establish a level 1 FAA Aviation Rulemaking Advisory Committee, FTHWG Topic 1 Envelope Protection, Recommendation Report–Rev. A, March, 2017, https://www.faa.gov/regulations_policies/ rulemaking/committees/documents/media/09%20%20FTHWG_Final_Report_Phase_2_RevA__Apr_ 2017.pdf. VerDate Sep<11>2014 18:57 Nov 16, 2022 Jkt 259001 of safety equivalent to that established by the existing airworthiness standards. Applicability As discussed above, these proposed special conditions apply to Airbus Model A321neo XLR airplanes. Should Airbus apply later for a change to the type certificate to include another model incorporating the same novel or unusual design feature, the special conditions would apply to that model as well. Conclusion This action affects only certain novel or unusual design features on one model series of airplanes. It is not a rule of general applicability. List of Subjects in 14 CFR Part 25 Aircraft, Aviation safety, Reporting and recordkeeping requirements. Authority Citation The authority citation for these special conditions is as follows: Authority: 49 U.S.C. 106(f), 106(g), 40113, 44701, 44702, 44704. The Proposed Special Conditions Accordingly, the Federal Aviation Administration (FAA) proposes the following special conditions as part of the type certification basis for Airbus Model A321neo XLR airplanes equipped with EFCS. In addition to § 25.143, the following requirements apply: (a) Envelope protection functions must not unduly limit the maneuvering capability of the airplane, nor interfere with its ability to perform maneuvers required for normal and emergency operations. (b) Onset characteristics of each flightenvelope protection function must be appropriate to the phase of flight and type of maneuver, and must not conflict with the ability of the pilot to satisfactorily control the airplane flight path, speed, and attitude. (c) Excursions of a limited flight parameter beyond its nominal designlimit value due to dynamic maneuvering, airframe and system tolerances, and non-steady atmospheric conditions must not result in unsafe flight characteristics or conditions. (d) Operation of flight-envelope protection functions must not adversely affect aircraft control during expected levels of atmospheric disturbances, nor impede the application of recovery procedures in case of wind shear. (e) Simultaneous action of flightenvelope protection functions must not result in adverse coupling or adverse priority. PO 00000 Frm 00014 Fmt 4702 Sfmt 4702 (f) In case of abnormal attitude or excursion of flight parameters outside the protected boundaries, operation of flight-envelope protection functions must not hinder airplane recovery. Issued in Kansas City, Missouri, on November 8, 2022. Patrick R. Mullen, Manager, Technical Innovation Policy Branch, Policy and Innovation Division, Aircraft Certification Service. [FR Doc. 2022–24772 Filed 11–16–22; 8:45 am] BILLING CODE 4910–13–P DEPARTMENT OF TRANSPORTATION Office of the Secretary 14 CFR Parts 259, 260, 399 [Docket No. DOT–OST–2022–0089] RIN 2105–AF04 Airline Ticket Refunds and Consumer Protections Office of the Secretary (OST), Department of Transportation (DOT or the Department). ACTION: Extension of comment period on proposed rule. AGENCY: The U.S. Department of Transportation (Department or DOT) is extending through December 16, 2022, the period for interested persons to submit comments to its proposed rule on Airline Ticket Refunds and Consumer Protections. DATES: Comments should be filed by December 16, 2022. Late-filed comments will be considered to the extent practicable. Petitions for a hearing pursuant to 14 CFR 399.75(b)(1) must also be filed by December 16, 2022. ADDRESSES: You may file comments identified by the docket number DOT– OST–2022–0089 by any of the following methods: • Federal eRulemaking Portal: go to https://www.regulations.gov and follow the online instructions for submitting comments. • Mail: Docket Management Facility, U.S. Department of Transportation, 1200 New Jersey Ave. SE, West Building Ground Floor, Room W12–140, Washington, DC, 20590–0001. • Hand Delivery or Courier: West Building Ground Floor, Room W12–140, 1200 New Jersey Ave. SE, Washington, DC, between 9 a.m. and 5 p.m. ET, Monday through Friday, except Federal holidays. • Fax: (202) 493–2251. Instructions: You must include the agency name and docket number DOT– OST–2022–0089 or the Regulatory SUMMARY: E:\FR\FM\17NOP1.SGM 17NOP1 lotter on DSK11XQN23PROD with PROPOSALS1 Federal Register / Vol. 87, No. 221 / Thursday, November 17, 2022 / Proposed Rules Identification Number (RIN 2105–AF04) for the rulemaking at the beginning of your comment. All comments received will be posted without change to https://www.regulations.gov, including any personal information provided. Privacy Act: Anyone is able to search the electronic form of all comments received in any of our dockets by the name of the individual submitting the comment (or signing the comment, if submitted on behalf of an association, business, labor union, etc.). For information on DOT’s compliance with the Privacy Act, please visit https:// www.transportation.gov/privacy. Docket: For access to the docket to read background documents and comments received, go to https:// www.regulations.gov or to the street address listed above. Follow the online instructions for accessing the docket. FOR FURTHER INFORMATION CONTACT: Clereece Kroha or Blane Workie, Office of Aviation Consumer Protection, U.S. Department of Transportation, 1200 New Jersey Ave. SE, Washington, DC, 20590, 202–366–9342 (phone), clereece.kroha@dot.gov or blane.workie@dot.gov (email). SUPPLEMENTARY INFORMATION: On August 22, 2022, The Department of Transportation (DOT or Department) published in the Federal Register a notice of proposed rulemaking (NPRM) that proposes to codify its longstanding interpretation that it is an unfair business practice for a U.S. air carrier, a foreign air carrier, or a ticket agent to refuse to provide requested refunds to consumers when a carrier has cancelled or made a significant change to a scheduled flight to, from, or within the United States, and consumers found the alternative transportation offered by the carrier or the ticket agent to be unacceptable (87 FR 51550). The NPRM proposes to define, for the first time, the terms significant change and cancellation. It would also require U.S. and foreign airlines and ticket agents inform consumers that they are entitled to a refund if that is the case before making an offer for travel credits, vouchers, or other compensation in lieu of refunds. The Department further proposes to require that U.S. and foreign air carriers and ticket agents provide non-expiring travel vouchers or credits to consumers holding non-refundable tickets for scheduled flights to, from, or within the United States who are unable to travel as scheduled in certain circumstances related to a serious communicable disease. If the carrier or ticket agent received significant financial assistance from the government as a result of a public health VerDate Sep<11>2014 16:42 Nov 16, 2022 Jkt 259001 emergency, the Department proposes to require U.S. and foreign air carriers and ticket agents provide refunds, in lieu of non-expiring travel vouchers or credits. The NPRM proposes to allow carriers and ticket agents to require consumers provide evidence to support their assertion of entitlement to a travel voucher, credit, or refund. The NPRM provided for a comment period of 90 days after publication of the NPRM in the Federal Register, i.e., November 21, 2022. On September 6, 2022, Airlines for America (A4A) and International Air Transportation Association (IATA) (jointly ‘‘Airline Petitioners’’) requested an extension of 60 days for the comment period of this rulemaking. According to Airline Petitioners, the Department’s proposals would significantly change airline ticket refund regulations, affecting refund and voucher rights and obligations of not only airlines but also ticket agents, booking entities, and consumers, which require a thorough and careful consideration of all potential impacts and unintended consequences of this rule for the traveling public. Airline Petitioners state that additional time is needed to adequately collect and consider all the relevant and necessary information to finalize this critical rule. Furthermore, Airline Petitioners point out that the NPRM asks comments on various scenarios in addition to the proposed rule and the additional questions posed by the Department warrant an in-depth analysis that will reasonably require more than 90 days to collect from all interested parties, and to review and comment. On September 27, 2022, the Travel Technology Association, the American Society of Travel Advisors, and Travel Management Coalition (jointly ‘‘Distribution Petitioners’’) requested an extension of 30 days for the comment period of this rulemaking. Distribution Petitioners states that the NPRM raises over 100 substantial issues for comments and the issues pertaining to public health emergencies are particularly novel in terms of the regulatory response proposed. Distribution Petitioners state that additional time is needed to allow each of their members to develop and prepare comments that would be most useful for the Department in reaching a fully informed decision. Through this notice, the Department grants an extension of 25 days, or until December 16, 2022, for the public to comment on the NPRM. In doing so, the Department acknowledges that the NPRM raises numerous important issues, including the alternatives to the PO 00000 Frm 00015 Fmt 4702 Sfmt 9990 68945 proposals that the Department is seeking information on, which requires in-depth analysis and consideration by stakeholders. The Department believes that granting a 25-day extension of the original 90-day comment period, is sufficient to allow stakeholders to conduct a thorough and careful consideration of all potential impacts and prepare comments. The Department has also taken into consideration the work of the Aviation Consumer Protection Advisory Committee (ACPAC) in relation to this rulemaking. Following the issuance of the NPRM, the ACPAC devoted a full day to discuss the NPRM and listen to public comments. The ACPAC is scheduled to meet again on December 9, 2022, to deliberate on what, if any, recommendations it will make to the Department regarding this rulemaking. The Department believes that extending the comment period for the NPRM until one week after the ACPAC meeting would provide the public an opportunity to consider the discussions and any recommendation of the ACPAC and provide further comments to the Department. Accordingly, the Department extends the time for comments on the proposed rule from November 21, 2022, to December 16, 2022. In the request for extension of comment period, Airline Petitioners seek clarifications from the Department on various issues raised in the NPRM. Distribution Petitioners also state that several issues raised by Airline Petitioners are of particular interest to Distribution Petitioners and the Department’s clarifications on those issues are needed for them to prepare comments on those issues. The Department’s responses to the list of questions raised by Airline Petitioners have been posted in the rulemaking docket. Signed in Washington, DC, on or around this 7th day of November 2022, under authority delegated at 49 U.S.C. 1.27n. John E. Putnam, General Counsel. [FR Doc. 2022–24615 Filed 11–16–22; 8:45 am] BILLING CODE P E:\FR\FM\17NOP1.SGM 17NOP1

Agencies

[Federal Register Volume 87, Number 221 (Thursday, November 17, 2022)]
[Proposed Rules]
[Pages 68944-68945]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2022-24615]


-----------------------------------------------------------------------

DEPARTMENT OF TRANSPORTATION

Office of the Secretary

14 CFR Parts 259, 260, 399

[Docket No. DOT-OST-2022-0089]
RIN 2105-AF04


Airline Ticket Refunds and Consumer Protections

AGENCY: Office of the Secretary (OST), Department of Transportation 
(DOT or the Department).

ACTION: Extension of comment period on proposed rule.

-----------------------------------------------------------------------

SUMMARY: The U.S. Department of Transportation (Department or DOT) is 
extending through December 16, 2022, the period for interested persons 
to submit comments to its proposed rule on Airline Ticket Refunds and 
Consumer Protections.

DATES: Comments should be filed by December 16, 2022. Late-filed 
comments will be considered to the extent practicable. Petitions for a 
hearing pursuant to 14 CFR 399.75(b)(1) must also be filed by December 
16, 2022.

ADDRESSES: You may file comments identified by the docket number DOT-
OST-2022-0089 by any of the following methods:
     Federal eRulemaking Portal: go to https://www.regulations.gov and follow the online instructions for submitting 
comments.
     Mail: Docket Management Facility, U.S. Department of 
Transportation, 1200 New Jersey Ave. SE, West Building Ground Floor, 
Room W12-140, Washington, DC, 20590-0001.
     Hand Delivery or Courier: West Building Ground Floor, Room 
W12-140, 1200 New Jersey Ave. SE, Washington, DC, between 9 a.m. and 5 
p.m. ET, Monday through Friday, except Federal holidays.
     Fax: (202) 493-2251.
    Instructions: You must include the agency name and docket number 
DOT-OST-2022-0089 or the Regulatory

[[Page 68945]]

Identification Number (RIN 2105-AF04) for the rulemaking at the 
beginning of your comment. All comments received will be posted without 
change to https://www.regulations.gov, including any personal 
information provided.
    Privacy Act: Anyone is able to search the electronic form of all 
comments received in any of our dockets by the name of the individual 
submitting the comment (or signing the comment, if submitted on behalf 
of an association, business, labor union, etc.). For information on 
DOT's compliance with the Privacy Act, please visit https://www.transportation.gov/privacy.
    Docket: For access to the docket to read background documents and 
comments received, go to https://www.regulations.gov or to the street 
address listed above. Follow the online instructions for accessing the 
docket.

FOR FURTHER INFORMATION CONTACT: Clereece Kroha or Blane Workie, Office 
of Aviation Consumer Protection, U.S. Department of Transportation, 
1200 New Jersey Ave. SE, Washington, DC, 20590, 202-366-9342 (phone), 
[email protected] or [email protected] (email).

SUPPLEMENTARY INFORMATION: On August 22, 2022, The Department of 
Transportation (DOT or Department) published in the Federal Register a 
notice of proposed rulemaking (NPRM) that proposes to codify its 
longstanding interpretation that it is an unfair business practice for 
a U.S. air carrier, a foreign air carrier, or a ticket agent to refuse 
to provide requested refunds to consumers when a carrier has cancelled 
or made a significant change to a scheduled flight to, from, or within 
the United States, and consumers found the alternative transportation 
offered by the carrier or the ticket agent to be unacceptable (87 FR 
51550). The NPRM proposes to define, for the first time, the terms 
significant change and cancellation. It would also require U.S. and 
foreign airlines and ticket agents inform consumers that they are 
entitled to a refund if that is the case before making an offer for 
travel credits, vouchers, or other compensation in lieu of refunds. The 
Department further proposes to require that U.S. and foreign air 
carriers and ticket agents provide non-expiring travel vouchers or 
credits to consumers holding non-refundable tickets for scheduled 
flights to, from, or within the United States who are unable to travel 
as scheduled in certain circumstances related to a serious communicable 
disease. If the carrier or ticket agent received significant financial 
assistance from the government as a result of a public health 
emergency, the Department proposes to require U.S. and foreign air 
carriers and ticket agents provide refunds, in lieu of non-expiring 
travel vouchers or credits. The NPRM proposes to allow carriers and 
ticket agents to require consumers provide evidence to support their 
assertion of entitlement to a travel voucher, credit, or refund. The 
NPRM provided for a comment period of 90 days after publication of the 
NPRM in the Federal Register, i.e., November 21, 2022.
    On September 6, 2022, Airlines for America (A4A) and International 
Air Transportation Association (IATA) (jointly ``Airline Petitioners'') 
requested an extension of 60 days for the comment period of this 
rulemaking. According to Airline Petitioners, the Department's 
proposals would significantly change airline ticket refund regulations, 
affecting refund and voucher rights and obligations of not only 
airlines but also ticket agents, booking entities, and consumers, which 
require a thorough and careful consideration of all potential impacts 
and unintended consequences of this rule for the traveling public. 
Airline Petitioners state that additional time is needed to adequately 
collect and consider all the relevant and necessary information to 
finalize this critical rule. Furthermore, Airline Petitioners point out 
that the NPRM asks comments on various scenarios in addition to the 
proposed rule and the additional questions posed by the Department 
warrant an in-depth analysis that will reasonably require more than 90 
days to collect from all interested parties, and to review and comment.
    On September 27, 2022, the Travel Technology Association, the 
American Society of Travel Advisors, and Travel Management Coalition 
(jointly ``Distribution Petitioners'') requested an extension of 30 
days for the comment period of this rulemaking. Distribution 
Petitioners states that the NPRM raises over 100 substantial issues for 
comments and the issues pertaining to public health emergencies are 
particularly novel in terms of the regulatory response proposed. 
Distribution Petitioners state that additional time is needed to allow 
each of their members to develop and prepare comments that would be 
most useful for the Department in reaching a fully informed decision.
    Through this notice, the Department grants an extension of 25 days, 
or until December 16, 2022, for the public to comment on the NPRM. In 
doing so, the Department acknowledges that the NPRM raises numerous 
important issues, including the alternatives to the proposals that the 
Department is seeking information on, which requires in-depth analysis 
and consideration by stakeholders. The Department believes that 
granting a 25-day extension of the original 90-day comment period, is 
sufficient to allow stakeholders to conduct a thorough and careful 
consideration of all potential impacts and prepare comments. The 
Department has also taken into consideration the work of the Aviation 
Consumer Protection Advisory Committee (ACPAC) in relation to this 
rulemaking. Following the issuance of the NPRM, the ACPAC devoted a 
full day to discuss the NPRM and listen to public comments. The ACPAC 
is scheduled to meet again on December 9, 2022, to deliberate on what, 
if any, recommendations it will make to the Department regarding this 
rulemaking. The Department believes that extending the comment period 
for the NPRM until one week after the ACPAC meeting would provide the 
public an opportunity to consider the discussions and any 
recommendation of the ACPAC and provide further comments to the 
Department. Accordingly, the Department extends the time for comments 
on the proposed rule from November 21, 2022, to December 16, 2022.
    In the request for extension of comment period, Airline Petitioners 
seek clarifications from the Department on various issues raised in the 
NPRM. Distribution Petitioners also state that several issues raised by 
Airline Petitioners are of particular interest to Distribution 
Petitioners and the Department's clarifications on those issues are 
needed for them to prepare comments on those issues. The Department's 
responses to the list of questions raised by Airline Petitioners have 
been posted in the rulemaking docket.

    Signed in Washington, DC, on or around this 7th day of November 
2022, under authority delegated at 49 U.S.C. 1.27n.
John E. Putnam,
General Counsel.
[FR Doc. 2022-24615 Filed 11-16-22; 8:45 am]
BILLING CODE P


This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.