Federal Credit Union Bylaws, 59740-59748 [2022-20927]
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Federal Register / Vol. 87, No. 190 / Monday, October 3, 2022 / Proposed Rules
service for which an APHIS user fee is
due, and the user has not paid the fee
within the time required, or if the
payment offered by the user is
inadequate or unacceptable, then APHIS
will take the following action:
(1) Animals or birds in quarantine. If
an APHIS user fee is due for animals or
birds in quarantine at an animal import
center or at a privately operated import
quarantine facility, APHIS will not
release them.
(2) Export health certificate. If an
APHIS user fee specified is due for an
export health certificate, APHIS will not
release the certificate.
(3) Veterinary diagnostics. If an
APHIS user fee is due for a veterinary
diagnostic test or service, APHIS will
not release the test result, any endorsed
certificate, or any other veterinary
diagnostic service.
(c) Late payment penalty. In addition
to the actions described in paragraph (b)
of this section, APHIS will impose a late
payment penalty and interest charges in
accordance with 31 U.S.C. 3717 for:
(1) Unbilled user fees, if the user fees
are unpaid 30 days after the date the
pertinent regulatory provisions indicate
payment is due; or
(2) Billed user fees, if the user fees are
unpaid 30 days after the date of the bill.
(d) Dishonored payment penalties.
User fees paid with dishonored forms of
payment, such as a check returned for
insufficient funds, will be subject to
interest and penalty charges in
accordance with 31 U.S.C. 3717.
Administrative charges will be assessed
at $20.00 per dishonored payment to be
paid in addition to the original amount
owed. Payment must be in guaranteed
form, such as cash, money order, or
certified check.
(e) Debt collection management. In
accordance with the Debt Collection
Improvement Act of 1996, the following
provisions apply:
(1) Taxpayer identification number.
APHIS will collect a taxpayer
identification number from all persons,
other than Federal agencies, who are
liable for a user fee.
(2) Administrative offset. APHIS will
notify the Department of Treasury of
debts that are over 180 days delinquent
for the purposes of administrative offset.
Under administrative offset, the
Department of Treasury will withhold
funds payable by the United States to a
person (i.e., Federal income tax refunds)
to satisfy the debt to APHIS.
(3) Cross-servicing. APHIS will
transfer debts that are over 180 days
delinquent to the Department of
Treasury for cross-servicing. Under
cross-servicing, the Department of
Treasury will collect debts on behalf of
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APHIS. Exceptions will be made for
debts that meet certain requirements, for
example, debts that are already at a
collection agency or in payment plan.
(4) Report delinquent debt. APHIS
will report all unpaid debts to credit
reporting bureaus.
(f) Animals or birds abandoned after
quarantine at an animal import center.
Animals or birds left in quarantine at an
animal import center for more than 30
days after the end of the required
quarantine period will be deemed to be
abandoned.
(1) After APHIS releases the
abandoned animals or birds from
quarantine, APHIS may seize them and
sell or otherwise dispose of them, as
determined by the Administrator,
provided that their sale is not contrary
to any Federal law or regulation. APHIS
may recover all expenses of handling
the animals or birds from the proceeds
of their sale or disposition.
(2) If animals or birds abandoned in
quarantine at an animal import center
cannot be released from quarantine,
APHIS may seize and dispose of them,
as determined by the Administrator, and
may recover all expenses of handling
the animals or birds from the proceeds
of their disposition and from persons
liable for user fees under § 130.6(a).
Done in Washington, DC, this 15th day of
September 2022.
Anthony Shea,
Administrator, Animal and Plant Health
Inspection Service.
[FR Doc. 2022–21030 Filed 9–30–22; 8:45 am]
BILLING CODE 3410–34–P
NATIONAL CREDIT UNION
ADMINISTRATION
12 CFR Part 701
[NCUA–2022–0132]
RIN 3133–AF51
Federal Credit Union Bylaws
National Credit Union
Administration (NCUA).
ACTION: Notice of proposed rulemaking.
AGENCY:
On March 15, 2022, Congress
enacted the Credit Union Governance
Modernization Act of 2022 (Governance
Modernization Act). Under the statute,
the NCUA has 18 months following the
date of enactment to develop a policy by
which a federal credit union (FCU)
member may be expelled for cause by a
two-thirds vote of a quorum of the
FCU’s board of directors. The NCUA
Board (Board) is now proposing to
amend the standard FCU bylaws (FCU
Bylaws) to adopt such a policy.
SUMMARY:
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Comments must be received by
December 2, 2022.
ADDRESSES: You may submit written
comments, identified by RIN 3133–
AF51, by any of the following methods
(Please send comments by one method
only):
• Federal eRulemaking Portal:
https://www.regulations.gov. The docket
number for this proposed rule is NCUA–
2022–0132. Follow the instructions for
submitting comments.
• Mail: Address to Melane ConyersAusbrooks, Secretary of the Board,
National Credit Union Administration,
1775 Duke Street, Alexandria, Virginia
22314–3428.
• Hand Delivery/Courier: Same as
mail address.
Public inspection: You may view all
public comments on the Federal
eRulemaking Portal at https://
www.regulations.gov, as submitted,
except for those we cannot post for
technical reasons. The NCUA will not
edit or remove any identifying or
contact information from the public
comments submitted. Due to social
distancing measures in effect, the usual
opportunity to inspect paper copies of
comments in the NCUA’s law library is
not currently available. After social
distancing measures are relaxed, visitors
may make an appointment to review
paper copies by calling (703) 518–6540
or emailing OGCMail@ncua.gov.
FOR FURTHER INFORMATION CONTACT: Lisa
Roberson, Deputy Director, Office of
Consumer Financial Protection; Paul
Dibble, Consumer Access Program
Officer, Office of Credit Union
Resources and Expansion; or Rachel
Ackmann, Senior Staff Attorney, Office
of General Counsel, 1775 Duke Street,
Alexandria, VA 22314–3428. Lisa
Roberson can also be reached at (703)
548–2466, Paul Dibble can be reached at
(703) 664–3164, and Rachel Ackmann
can be reached at (703) 548–2601.
SUPPLEMENTARY INFORMATION:
DATES:
I. Background
Under the Federal Credit Union Act
(FCU Act) and standard FCU Bylaws,
there are currently only two ways a
member may be expelled: (1) A twothirds vote of the membership present at
a special meeting called for that
purpose, and only after the individual is
provided an opportunity to be heard;
and (2) for non-participation in the
affairs of the credit union, as specified
in a policy adopted and enforced by the
board.1 These requirements are set out
in the standard FCU Bylaws in
1 12
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Appendix A to part 701 of the NCUA’s
regulations.2
The FCU Bylaws were last amended
by the NCUA Board in 2019 (2019
Bylaws Final Rule).3 The 2019 Bylaws
Final Rule was a comprehensive update
that sought to modernize, clarify, and
simplify the FCU Bylaws and was the
culmination of several years of
engagement between the NCUA and
FCUs. During the 2019 Bylaws Final
Rule rulemaking, several commenters
expressed concern that the FCU Act
expulsion provisions discussed
previously made it difficult to
proactively limit security threats or
financial harm caused by violent,
belligerent, disruptive, or abusive credit
union members. Specifically,
commenters were concerned about the
burden from requiring members to call
a special meeting to seek to expel such
members.
The 2019 Bylaws Final Rule,
however, did not modify the procedures
for expelling an FCU member as the
procedures for expelling a member are
governed by the FCU Act. Instead, the
2019 Bylaws Final Rule added a new
section to the FCU Bylaws on limiting
services for certain members. The 2019
Bylaws Final Rule created the concept
of a ‘‘member in good standing.’’ 4 So
long as a member remains in good
standing, that member retains all of the
rights and privileges associated with
FCU membership. A member not in
good standing, however, may be subject
to an FCU’s limitation of services
policy. For example, an FCU may limit
all or most credit union services, such
as ATM services, credit cards, loans,
share draft privileges, preauthorized
transfers, and access to credit union
facilities to a member who has engaged
in conduct that has caused a loss to the
FCU or that threatens the safety of credit
union staff, facilities, or other members
in the FCU or its surrounding property.
The 2019 Bylaws Final Rule was clear
that, without question, certain actions
warrant immediate limitation of services
or access to credit union facilities, such
as violence against other credit union
members or credit union staff in the
credit union facility or the surrounding
2 12 CFR part 701, app. A. Section 108 of the FCU
Act requires the Board to prepare periodically a
form of bylaws to be used by FCU incorporators and
to provide that form to FCU incorporators upon
request. 12 U.S.C. 1758. FCU incorporators must
submit proposed bylaws to the NCUA as part of the
chartering process. Once the NCUA has approved
an FCU’s proposed bylaws, the FCU must operate
according to its approved bylaws or seek agency
approval for a bylaw amendment that is not among
permissible options in the standard FCU Bylaws. 12
CFR 701.2(a).
3 84 FR 53278 (Oct. 4, 2019).
4 12 CFR part 701, app. A. Art. II, sec. 5.
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property. The Board also stated clearly
that an FCU may immediately take
actions such as contacting local law
enforcement, seeking a restraining
order, or pursuing other lawful means to
protect the credit union, credit union
members, and staff. Nothing in the FCU
Act or the FCU Bylaws prevents an FCU
from using whatever lawful means it
deems necessary to address
circumstances in which a member poses
a risk of harm to the FCU, its members,
or its staff.
Even a member deemed not in good
standing, however, retains fundamental
rights as a credit union member. For
example, a member not in good standing
has the right to attend, participate, and
vote at the annual and special meetings
of the members and the right to
maintain a share account.5 Those rights
may only be terminated through a
member’s expulsion, and the Board
explained in the 2019 Bylaws Final Rule
that it cannot amend the statutorily
prescribed expulsion procedures for
members.
In March 2022, however, Congress
enacted the Governance Modernization
Act to revise the FCU Act procedures for
expelling members.6 The legislative
history of the Governance
Modernization Act focused on FCUs’
concerns that their ability to address
violent and aggressive behaviors of
certain members was inadequate.
Similar to comments raised during the
2019 Bylaws Final Rule rulemaking, the
legislative history included concerns
that FCUs lacked the tools to adequately
protect employees and other members
from violent and abusive members and
included concerns that members had
threatened the life of an employee or in
another case physically attacked a
service representative. To address these
concerns, Congress modified the FCU
Act to provide FCUs with an option for
expelling a member for cause by a twothirds vote of a quorum of the board of
directors. Additionally, the legislative
history also described the need for using
this authority as a rare option and
focused on more extreme examples of
member behavior. This statutory
authority, however, is not self-enacting.
The legislation gave the Board 18
months following the date of enactment
of the statute to develop and promulgate
pursuant to a rulemaking a policy that
FCUs may adopt to expel members for
cause.
The Board notes that it is focused on
improving access to financial services,
in part, through its Advancing
5 Assuming there is no restraining or protective
order from a court in place.
6 Public Law 117–103 (Mar. 15, 2022).
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Communities through Credit, Education,
Stability and Support (ACCESS)
initiative.7 As part of this initiative, the
NCUA is working to expand the
availability of credit to stimulate
economic growth and improve the
financial well-being of all Americans.
The Board believes that the expulsion of
members is an extreme remedy that may
have the effect of denying individuals
access to financial services. In addition,
as financial cooperatives, the expulsion
of a member-owner by a credit union is
an expressly significant action.
Therefore, the Board concurs with
certain statements in the legislative
history that use of the authority under
the Governance Modernization Act
should be rare and saved for egregious
examples of member behavior.
II. The Proposed Rule
The NCUA is now issuing a proposed
rule to adopt a policy by which an FCU
member may be expelled for cause by a
vote of two-thirds of a quorum of an
FCU’s board of directors. The proposed
rule would also make conforming
changes to Article II of the FCU Bylaws
regarding members in good standing.
These proposed changes are discussed
in detail below.
Member in Good Standing
As discussed previously, the 2019
Bylaws Final Rule codified the concept
of a ‘‘member in good standing.’’ So
long as a member remains in good
standing, that member retains all of the
rights and privileges associated with
FCU membership.8 A member not in
good standing, however, may be subject
to an FCU’s limitation of services
policy. The primary reason for
permitting FCUs to adopt a limitation of
services policy was to provide FCUs
with an alternative to holding a special
meeting to address certain egregious
member behavior.9 The passage of the
Governance Modernization Act,
however, has provided FCUs’ boards of
directors with direct authority (subject
to the NCUA Board promulgating a
policy) to expel a member for cause.
The proposed rule would retain the
member in good standing provisions.
The Board believes including both
authorities in the FCU Bylaws provides
additional flexibility for FCUs to
address certain disruptive member
behaviors. First, through a limitation of
service policy, an FCU may pursue a
more targeted approach to deal with
certain disruptive behaviors that may
not otherwise warrant expulsion. As the
7 https://www.ncua.gov/support-services/access.
8 12
9 84
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CFR part 701, app. A. Art. II, sec. 5.
FR 53278 (Oct. 4, 2019).
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Board noted in the 2019 FCU Bylaws
Final Rule, expulsion from membership
is a very serious remedy, and it may be
beneficial for FCUs to have the option
of choosing other remedies short of
expulsion to deal with certain
disruptive member behaviors. For
example, a member may have caused
losses due to credit card delinquencies.
An FCU could limit such a member’s
access to certain credit products, but
otherwise allow the member to maintain
access to share accounts. If the FCU
expels the same member, their access to
both types of accounts would be
terminated. Or, for example, a member
may have repeatedly cursed at credit
union employees such that the member
is prohibited from physical access to a
branch, but otherwise may
electronically access the FCU’s products
and services.
Second, an FCU may use the
limitation of services policy in the case
of a violent or abusive member who has
yet to be expelled. The Governance
Modernization Act requires certain
procedures before a member’s
expulsion, including a 60-day period in
which the member may request a
hearing. As stated in the 2019 Bylaws
Final Rule, without question, certain
actions warrant immediate limitation to
FCU services or access to credit union
facilities, such as violence against other
credit union members or credit union
staff in the credit union facility or the
surrounding property.10 So an FCU may
use its limitation of services policy, in
conjunction with its ability to expel a
member for cause, to immediately
address circumstances in which a
member poses a risk of harm to the FCU,
its staff, or its members. Therefore, the
proposed rule has retained the member
in good standing provisions in Article II,
Section 5 of the FCU Bylaws. Finally,
use of a limitation of service policy does
not require a board vote. Therefore, it
may be easier and more expeditious for
FCUs to exercise these restrictions.
The proposed rule would include a
few substantive changes to the member
in good standing provisions.
Specifically, the current definition of a
member not in good standing would be
removed. This definition includes a list
of behaviors that if engaged in by a
member could trigger limitation to FCU
services. However, the Governance
Modernization Act also includes a list of
behaviors that may warrant termination
of membership. Instead of including two
separate lists of disruptive, abusive, or
violent behaviors, the proposed rule
would define a member not in good
standing as a member who has engaged
in any of the conduct listed in the
Governance Modernization Act, as
implemented in Article XIV of the FCU
Bylaws. The proposed rule would also
make other technical conforming
changes. For example, the proposed rule
would amend the requirement that the
disruptive, violent, or abusive behavior
have a logical relationship between the
objectionable activities and the services
to be suspended. This provision would
be removed because it is not included
in the Governance Modernization Act.
The Board expects an FCU board of
directors to use appropriate discretion
and only limit services when necessary;
however, the proposed rule would
remove the express provision related to
the nexus between the behavior and the
limitation of services for consistency.
Question 1. The Board seeks
comments on whether the limitation of
services policy should remain in the
FCU Bylaws. Should the Board retain
the current language regarding a
member not in good standing or should
the Board reference the for-cause
termination provision in Article XIV?
Should the Board retain the current
language regarding a logical
relationship between the objectionable
behavior and limitation of services?
Should the final rule require the
conduct to occur at the FCU? Depending
on the input the Board receives, it may
modify this provision in the final rule
under one of these alternatives.
10 Further, an FCU may immediately take actions
such as contacting local law enforcement, seeking
a restraining order, or pursuing other lawful means
to protect the FCU, its members, and staff, and
nothing in the FCU Act nor the FCU Bylaws
prevents an FCU from using whatever lawful means
it deems necessary to address circumstances in
which a member poses a risk of harm to the FCU,
its members, or its staff.
Notice of the Expulsion Policy
Under the Governance Modernization
Act, an FCU’s directors may expel a
member only if the FCU has provided,
in written or electronic form, a copy of
NCUA’s expulsion policy to each
member of the credit union. As such,
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Expulsion and Withdrawal
Under the Governance Modernization
Act, a member may be expelled for
cause by a two-thirds vote of a quorum
of the FCU’s board of directors. An FCU
may only use this process to expel a
member after the NCUA has developed
and promulgated pursuant to a
rulemaking a corresponding policy for
expulsion and implemented such policy
through rulemaking within 18 months
following the date of enactment and the
credit union has adopted the standard
Bylaw amendment. The proposed policy
for member expulsion is discussed
below.
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before an FCU expels a member under
these provisions, it must send a copy of
its Article XIV to each member. It would
be insufficient for an FCU to post a copy
of Article XIV on its website, as the Act
states the FCU must provide the policy
to ‘‘each member’’ and also uses the
phrase ‘‘distribution of policy to
members.’’ Additionally, the
Governance Modernization Act states
that the policy has to be provided in
written or electronic form. Under the
proposed rule, an FCU could only
provide a copy of the policy
electronically if the member has elected
to receive electronic communications
from the FCU. The Board believes this
requirement is a reasonable balance
between burden on FCUs and
transparency to members. Members who
have not elected to receive electronic
communications from the FCU may not
expect important communications being
received electronically and therefore
may be less inclined to read the notice.
The proposed rule does not include a
standard disclosure form of the NCUA
expulsion policy outside of the language
in Article XIV of the FCU Bylaws.
However, the proposed rule states that
the communication of the expulsion
policy, along with all notices required
under the proposed rule, must be
legible, written in plain language, and
reasonably understandable by ordinary
members. The Board is not including a
standard disclosure form in the
proposed rule to provide FCUs with
additional flexibility. The Board
understands FCUs may adopt variations
to their Article XIV. For example, some
FCUs may provide additional
information to members on how the
FCU would conduct a hearing before the
FCU’s board of directors and may
permit in-person attendance at the
hearing. Any variation to NCUA’s
expulsion policy, or Article XIV, would
constitute a bylaw amendment and is
subject to NCUA approval.
Question 2. The Board seeks
comments on whether the final rule
should include a standard disclosure for
all FCU members separate and apart
from the language in Article XIV. The
Board requests comments on whether
FCUs should be required to get NCUA
approval for all bylaw amendments
related to expulsion procedures. Should
certain modifications be considered fillin-the-blank type provisions and
therefore not require NCUA approval?
For example, if an FCU opts to permit
an in-person hearing, should NCUA
approval be required? Should the Board
also consider requiring both mail and
electronic delivery of notices, even if the
consumer has elected to receive
electronic communications?
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Expulsion Vote and Notice of Pending
Expulsion
The Governance Modernization Act
provides that an FCU’s board of
directors may vote to expel a member
for cause by a two-thirds vote of a
quorum of the directors of the credit
union. Under the proposed rule, if an
FCU’s board votes to expel a member,
the member must be notified of the
pending expulsion, along with the
reason for such expulsion.11 Such notice
shall be provided in person, by mail to
the member’s address, or electronically.
Electronic delivery is only permitted if
the member has elected to receive
electronic communications from the
FCU. The proposed rule would require
that the reason for the expulsion be
specific and not just include conclusory
statements. For example, a general
statement saying the member’s behavior
has been deemed abusive and the
member is being subject to expulsion
procedures would be insufficient as an
explanation. Instead, the FCU should
include a date of the interaction(s) and
specific information describing the
interaction, including a general
description of the member’s conduct.
Likewise, a notice stating the member
violated the membership agreement
would also be insufficient as an
explanation for the expulsion. The
notice should include specific
information about the how the member
violated the agreement and include
other relevant information as
appropriate. The Board notes that the
member would be relying on the
provided notice if a hearing is
requested. As such, the notice must
include sufficient detail for the member
to understand why he or she is being
subject to expulsion so that the member
has a meaningful opportunity to present
his or her case against expulsion and an
opportunity to respond to the FCU’s
concerns in a requested hearing. The
notice must also tell the member that
any complaints related to their potential
expulsion should be submitted to the
NCUA’s website.12 Finally, the notice
must also clearly state the member’s
right to request a hearing, but if a
hearing is not requested, membership
will automatically terminate after 60
calendar days.
Question 3. How prescriptive should
the NCUA expulsion policy be regarding
11 As discussed previously, in the case of a
violent member or a member who threatens
violence, the FCU should take immediate action to
protect its staff, other members, or its premise. An
FCU may use its limitation of services policy to
restrict access to FCU facilities or may contact local
law enforcement as appropriate.
12 Currently complaints can be submitted to the
NCUA at either mycreditunion.gov or ncua.gov.
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the content of the notice of expulsion?
Would additional requirements on the
specificity of the notice be necessary or
useful to include in the policy? It is the
Board’s intent to balance the potential
burden to FCUs with concerns regarding
transparency and fairness for members
subject to expulsion.
Hearing
Under the Governance Modernization
Act, a member has 60 calendar days
from the date of receipt of a notification
to request a hearing from the board of
directors of the FCU. The proposed rule
further provides that the FCU must
maintain a copy of the notice provided
for its records. The Board notes that the
member has 60 calendar days from the
date of receipt, not the date the FCU
provides the notice. The member also
has 60 calendar days to provide the FCU
with their intent to have a hearing.
Therefore, the member may mail the
notice 60 days after the notice is
received. As such, the FCU may not
receive the notice within 60 calendar
days. Therefore, the Board recommends
that FCUs provide sufficient time for
both the member’s receipt and the
FCU’s receipt before expelling a
member.
Question 4. Should the Board require
the FCU to maintain a copy of the notice
provided? Is this proposed requirement
burdensome for FCUs?
If a member does not request a
hearing, the member is automatically
expelled after the end of the 60-day
period. If a member requests a hearing,
the board of directors must provide the
member with a hearing. The statute is
silent on whether the hearing must be
in person.13 The Board does not believe
it is necessary to require FCUs provide
an in-person hearing and is concerned
that an in-person hearing may be
problematic in cases of expulsion due to
violence or threatened violence.
Additionally, the Board believes a
virtual hearing that provides the
opportunity for the member to orally
present their case is sufficient, but FCUs
may permit in-person attendance at the
hearing.
13 The Board notes that in other contexts, the use
of the term ‘‘hearing’’ under federal law does not
necessitate that the hearing must be held in person.
See generally, Jeremy Graboyes, Legal
Considerations for Remote Hearings in Agency
Adjudications, Administrative Conference of the
United States (June 2020). As such, the Board does
not believe that the statute requires an in-person
hearing. However, as discussed previously, the
Board is proposing to require that the hearing must
provide the member with an opportunity to present
their case and is soliciting comments on whether
the final rule should provide for a default mandate
that FCUs provide in-person hearings, with limited
exceptions.
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Question 5. The Board is proposing
that the hearing may take place other
than in person, but the Board solicits
comments on whether fairness or other
principles or other law may call for an
in-person hearing. Depending on the
input it receives, the Board may modify
this requirement in the final rule to
account for any compelling basis to
require in-person hearings.
Under the proposed rule, the FCU
may not raise any rationale or reason for
expulsion that is not explicitly included
in the notice to the member. This
requirement is intended to ensure
members are given a fair opportunity to
present their case against expulsion and
an opportunity to respond to the FCU’s
concerns. If additional conduct that may
warrant expulsion occurs after the
expulsion notice is provided to the
member, then the FCU may either not
discuss the subsequent conduct at the
expulsion meeting or provide the
member a new notice with a 60-day
window to request a hearing that
includes the subsequent conduct.
The proposed rule would not include
prescriptive requirements related to the
structure and procedure for the hearing.
The only requirements included in the
proposed rule related to the hearing are
that it permits the meaningful
opportunity for the member to orally
present their case to the board and that
the FCU board does not raise any new
fact or cause for expulsion. Instead, the
Board believes that each FCU should
have the flexibility to conduct a hearing
as it deems appropriate. Additionally,
the Board expects hearings to be held in
a fair, reasonable, and consistent
manner that provides members a
reasonable opportunity to present their
case. Finally, the member may choose to
provide a written submission to the
credit union board instead of a hearing
with oral statements.
Question 6. Should the proposed rule
include additional requirements related
to the structure and procedure of an
expulsion hearing? Should the rule
specifically provide that a member may
request to provide a written response
instead of a hearing with oral
submissions? Should the final rule
include any requirements related to
appropriate safety procedures for FCUs
choosing to do an in-person hearing?
The Governance Modernization Act
does not include an explicit appeal right
for the member. Should the final rule
consider adding an appeal right for
members? For example, should the
supervisory committee be required to
review records related to expelled
members?
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FCU Board Vote
For Cause
After the hearing, the FCU board of
directors must hold a vote in a timely
manner on expelling the member. The
proposed rule defines a timely manner
as within 30 calendar days.
Question 7. The Board invites
comments on whether the rule is too
prescriptive and instead of a 30-day
timeframe for the board vote following
a hearing, should the timeliness be left
to FCUs’ discretion?
The Board notes that if a member
requests a hearing or provides a written
statement, the FCU board must vote
twice on the member’s expulsion. The
board of directors would first vote to
expel the member, which initiates the
60-day period after receipt of the notice,
and then would vote again after the
requested hearing. If a hearing is not
requested, then the member would
automatically be expelled 60-days after
receipt of the notice and a second board
vote would not be required.
Under the Governance Modernization
Act, an FCU’s board may expel a
member for cause, which means: (A) a
substantial or repeated violation of the
membership agreement of the credit
union; (B) a substantial or repeated
disruption, including dangerous or
abusive behavior (as defined by the
National Credit Union Administration
Board pursuant to a rulemaking), to the
operations of a credit union; or (C)
fraud, attempted fraud, or other illegal
conduct that a member has been
convicted of in relation to the credit
union, including the credit union’s
employees conducting business on
behalf of the credit union.
Regarding a repeated non-substantial
violation of the membership agreement,
under the proposed rule the FCU must
have provided written notice to the
member at least one time prior to the
notice of expulsion, and the member
must have repeated the violation after
having been notified of the violation.
Further, under the proposed rule, the
written notice must state the specific
nature of the violation and that if the
conduct occurs again the member may
be expelled from the FCU. The Board
believes this is necessary to ensure
members are aware that they may be
expelled for repeated, non-substantial
violations of the membership
agreement. The Board notes that this
warning notice before the notice of
expulsion is only for potential
expulsions related to repeated violations
that are not deemed substantial. The
FCU’s board may act to expel a member
immediately for substantial violations of
the membership agreement and does not
need to provide a warning notice for
substantial violations of the
membership agreement.
Question 9. Should there be a limit on
the time between the FCU’s notice of a
violation and the repeated behavior?
Should the Board provide, for example,
that the repeated behavior must occur
within two years of the notice? Or
should the Board consider another
period designed to ensure that repeated
but insubstantial violations that are
remote in time do not lead to expulsion
under this provision?
Question 10. What are typical
violations of a membership agreement
that cause concern for FCUs? Do FCUs
consider causing a loss to be a
substantial violation of their
membership agreement? Would FCUs
consider any loss a substantial
violation? Or would only material losses
be considered a substantial violation? If
so, the Board is interested in
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Notice of Expulsion
If a member is expelled, either
automatically at the end of the 60-day
period after receipt of the notice or after
the board votes to expel the member
after a hearing, the FCU must provide
notice of the expulsion. Under the
proposed rule, the notice must provide
information on the effect of the
expulsion, including information
related to account access and any
withdrawals by the FCU related to
amounts due. Specifically, the notice
should include pertinent information to
the member, including that expulsion
does not relieve a member of any
liability to the FCU and that the FCU
will pay all of the member’s shares upon
their expulsion less any amounts due.
The notice should include a line-by-line
accounting of any deductions related to
amounts due. The notice should also
include when and how the member will
receive any money in their accounts.
The notice must be provided to the
member in person, by mail to the
member’s address, in written form or, if
the member has elected to receive
electronic communications from the
credit union, may be provided
electronically.
Question 8. The FCU Act does not
require FCUs to call the members’
outstanding loans or other obligations if
the member is expelled. Should the final
rule include a minimum amount of time
before an FCU is permitted to call in an
existing obligation or offset amounts
owed to the FCU? For example, should
the rule prohibit any offsets or calling of
credit for 90 days following a member’s
expulsion?
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commenters’ opinions on what
threshold constitutes a material loss?
Question 11. Should the Board try to
define substantial violations versus
more minor or immaterial violations?
An earlier version of the Governance
Modernization Act expressly permitted
expulsion for causing material losses to
FCUs. This express authority was
removed, which may imply that FCUs
cannot expel a member for causing a
loss. However, under the current version
of the Governance Modernization Act,
members may be expelled for
substantial or repeated violation of the
FCU’s membership agreement.
The Board understands that it is
customary for membership agreements
to prohibit members from causing a loss
to the FCU. Therefore, under the
proposed rule, FCUs may expel a
member for causing a loss. Should the
Board consider prohibiting FCUs from
expelling members for causing a loss
outside of fraudulent or other criminal
acts? The Board understands that FCUs
currently may expel a member for
causing a loss after holding a special
meeting of the members. This authority
would not be impacted by the proposed
rule. However, the authorities in the
Governance Modernization Act provide
an expedited process for expelling
members for more egregious conduct.
If FCU boards of directors are
permitted to expel members for causing
a loss, should the Board require FCUs to
adopt a policy such that it is applied
consistently across members? If the final
rule does prohibit FCU board of
directors from expelling a member for
causing a loss, should the Board change
the proposed member in good standing
provision to expressly permit members
to be denied services for causing a loss?
Are there violations of the membership
agreement other than causing a loss for
which FCUs would seek to expel a
member?
Under the proposed rule, a member
may also be expelled by an FCU board
for a substantial or repeated disruption,
including dangerous or abusive
behavior, to the operations of a credit
union. The proposed rule would define
dangerous or abusive behavior as: (1)
Violence, intimidation, physical threats,
harassment, or physical or verbal abuse
of officials or employees of the credit
union, members, or agents of the credit
union (this includes actions while on
FCU premises and through use of
telephone, mail, email or other
electronic method); (2) Behavior that
causes or threatens damage to FCU
property; and (3) Unauthorized use or
access of FCU property. The proposed
rule would further provide that
expressions of frustration with the FCU
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or its employees through elevated
volume and tone; expressions of intent
to seek lawful recourse, regardless of
perceived merit; or repeated interactions
with FCU employees are insufficient to
constitute dangerous or abusive
behavior. This definition is derived
from the current definition of a member
not in good standing.
Similar to repeated violations of the
membership agreement, if the FCU’s
board acts to expel a member for
repeated disruptions that are not
substantial, the FCU must have first
provided written notice to the member
after an instance of such disruption. In
contrast, substantial disruptions,
including any conduct that would
constitute dangerous or abusive
behavior, may be grounds for immediate
action and termination of membership.
Additionally, as discussed previously in
connection with limitation of services
polices, an FCU may immediately take
actions such as limiting services,
contacting local law enforcement,
seeking a restraining order, or pursuing
other lawful means to protect the credit
union, credit union members, and staff,
and nothing in the FCU Act or the FCU
Bylaws prevents an FCU from using
whatever lawful means it deems
necessary to address circumstances in
which a member poses a risk of harm to
the FCU, its members, or its staff.
A member may also be expelled for
cause if the member has engaged in
fraud, attempted fraud, or other illegal
conduct that a member has been
convicted of in relation to the credit
union, including the credit union’s
employees conducting business on
behalf of the credit union. Under the
proposed rule, a criminal conviction is
not necessary for membership expulsion
related to fraud or attempted fraud. The
Board believes that the Governance
Modernization Act does not require a
conviction related to fraud and
attempted fraud, and a conviction is
only required for the catchall category
related to any other illegal conduct. This
interpretation of the Act is reasonable
given the concern that many factors may
affect whether a person is convicted of
fraud or attempted fraud, including
local prosecutorial resources. The Board
is aware that local authorities are not
always able or willing to prosecute
every instance of fraud or attempted
fraud.
Question 12. Should the Board define
fraud or attempted fraud? Should FCU
boards be permitted to terminate
membership only when a member has
been convicted of fraud or attempted
fraud? If a member is convicted of other
illegal conduct and the conviction is
later overturned, should the rule provide
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for automatic reinstatement or
otherwise include a required procedure
to allow for reinstatement in this
circumstance? Alternatively, does the
Governance Modernization Act’s
reinstatement process (discussed in the
next section) adequately cover this
scenario by affording an expelled
member the right to seek reinstatement?
Reinstatement
Under the Governance Modernization
Act, a member expelled by a two-thirds
vote of an FCU’s board of directors must
be given an opportunity to request
reinstatement of membership. The
member may be reinstated by either a
majority vote of a quorum of the
directors of the FCU or a majority vote
of the members of the FCU present at a
meeting. Under the proposed rule, such
a meeting would have to be a special
meeting. A member would not be
entitled to attend the meeting in person,
as the Governance Modernization Act
provides in a rule of construction. But
the statute also does not bar the FCU
from permitting in-person attendance.
Accordingly, the proposed rule would
allow the FCU to determine whether to
permit in-person attendance. The
proposed rule would also specify that
an FCU is only required to hold a board
vote or special meeting in response to a
reinstatement request once.
Question 13. Should the Board
require FCUs to vote on members’
reinstatement more than once? For
example, should the proposed rule state
that FCU boards need to reconsider
reinstatement requests only every six,
twelve, or eighteen months?
Class of Members
Under the Governance Modernization
Act, an expulsion of a member by an
FCU’s board of directors must be done
individually, on a case-by-case basis.
Further, neither the NCUA Board nor
any FCU may expel a class of members.
All anti-discrimination laws and
regulations are applicable, and
expulsions of a class of members based
on any class or characteristic such as,
but not limited to, race, religion,
national origin, gender, sexual
orientation, age, familial status, or
disability status, are strictly prohibited.
An FCU may have liability if it exercises
its discretion in a manner that has a
discriminatory purpose or effect under
anti-discrimination laws. In addition,
members cannot be expelled solely due
to or in retaliation for their complaints
to the NCUA or any other regulatory
agency, such as the Consumer Financial
Protection Bureau, and members who
are employees or former employees of
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the FCU cannot be expelled for any
protected whistleblower activities.14
Further, under the proposed official
staff commentary, the prohibition on
expelling a class of members would
explicitly include an FCU board acting
to remove all members who engaged in
a certain violation of the membership
agreement, or all delinquent members or
a class of delinquent members in one
action. For example, an FCU board may
not remove all members who have
caused a loss of $500 to the FCU or have
been delinquent for 90 days or more.
The Board would interpret such action
as removing a class of members and
therefore prohibited by the statutory
requirement that expulsions through a
vote of directors of the credit union be
done individually, on a case-by-case
basis.
FCUs also should be aware of the
potential for disparate treatment among
members. An FCU must ensure that its
implementation of the authority to expel
members for cause is done consistently
and does not violate anti-discrimination
laws or regulations. FCUs may consider
adopting a policy related to when its
board should expel members, especially
if the FCU intends to expel members for
violations of the membership
agreement. To enable NCUA examiners
to review relevant information related
for cause expulsions, the proposed rule
would require FCUs to maintain records
relating to expelled members for five
years. The rule would not specify
necessary documents for the record, but
the Board notes it would expect a record
to include general documents related to
the member, such as their last known
contact information, membership
agreement, or loan files, and specific
documents related to the cause of the
member’s termination.
Question 14. Should the possibility of
FCUs expelling some members but not
others for engaging in certain behavior
be a cause for concern?
Question 15. Should the Board
include a record retention requirement
related to expelled members? Do
commenters suggest any alternative to a
record retention requirement? Should
the Board choose a shorter or longer
retention period than five years? If so,
how long should the Board require FCUs
to retain their expulsion records, and
why? The Board seeks comments on
whether it should specify certain
documents or information that FCUs are
required to maintain.
Implementation
If the proposed rule is issued as a
final rule, FCUs will have the option to
14 See
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amend their bylaws to provide their
boards of directors with authority to
expel members for cause. FCUs seeking
to adopt these authorities would amend
their bylaws through a two-thirds vote
of their boards of directors. Such FCUs
would not need to submit the
amendment to the NCUA for its
approval provided the amendment is
identical to the language included in
any final rule issued by the Board.
However, the amendment included in
the proposed rule is optional, and FCUs
would not need to amend their bylaws
or take any other action in response to
any final rule issued.
Past Member Conduct as Grounds for
Expulsion
FCUs cannot use member conduct
that occurred prior to the effective date
of the final rule as grounds for expelling
members. For example, if a member
caused a loss to the FCU before the
effective date of the final rule, the FCU
may not expel the member due to that
loss. The FCU could only expel the
member if additional conduct that
warrants expulsion occurs after the
effective date of the final rule.
Question 16. Should the Board
consider alternative dates for which
member conduct may be considered as
grounds for expulsion? Should the date
be related to when notice of the policy
is provided to members, when the FCU
board adopts the Bylaws, or when the
Governance Modernization Act was
enacted?
III. Request for Comments
The Board welcomes comment on all
aspects of the proposal.
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IV. Regulatory Procedures
Paperwork Reduction Act
The Paperwork Reduction Act of 1995
(PRA) applies to rulemakings in which
an agency creates a new or amends
existing information collection
requirements.15 For purposes of the
PRA, an information collection
requirement may take the form of a
reporting, recordkeeping, or a thirdparty disclosure requirement. The
NCUA may not conduct or sponsor, and
the respondent is not required to
respond to an information collection
unless it displays a valid Office of
Management and Budget (OMB) control
number. The current information
collection requirements for FCU Bylaws
are approved under OMB control
number 3133–0052.
The notice requirements to be
provided to the member are: (1) the
notice of potential expulsion for cause,
15 44
U.S.C. 3507(d); 5 CFR part 1320.
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(2) the notice of expulsion, and (3) the
notice of expulsion due to repeated,
non-substantial violations of the
membership agreement or repeated
disruptions for non-substantial conduct.
These notices will be provided to the
member by the FCU as prescribed by
proposed Sections 2 and 3 of Article
XIV of Appendix A to Part 701. The
information collection requirements
associated with these disclosure notices
vary depending on the number of
respondents. It is estimated a total
number 3,997 responses will be
generated, taking an hour per response,
for a total of 3,997 burden hours
associated with the notice requirements.
Additionally, FCUs are required to
retain and maintain all records
associated with the proposed expulsion
policy and is estimated average 30
minutes per FCU for a total annual
burden of 1,230 hours. Therefore, there
is a total burden of 5,227 hours
associated with this proposed
rulemaking. The total burden associated
with OMB Control Number: 3133–0052
is as follows:
OMB Control Number: 3133–0052.
Title of information collection:
Federal Credit Union Bylaws, Appendix
A to Part 701.
Estimated number respondents: 3,076.
Estimated number of responses per
respondent: 347.
Estimated total annual responses:
1,066,603.
Estimated total annual burden hours
per response: 0.35.
Estimated total annual burden hours:
376,033.
The NCUA invites comments on: (a)
Whether the proposed collection of
information is necessary for the proper
performance of the functions of the
agency, including whether the
information will have practical utility;
(b) the accuracy of the agency’s estimate
of the burden of the proposed collection
of information, including the validity of
the methodology and assumptions used;
(c) ways to enhance the quality, utility
and clarity of the information to be
collected; and (d) ways to minimize the
burden of the collection of information
on those who are to respond, including
through the use of appropriate
automated, electronic, mechanical, or
other technological collection
techniques or other forms of information
technology; and (e) estimates of capital
or start-up costs and cost of operation,
maintenance, and purchase of services
to provide information.
All comments are a matter of public
record. Interested persons are invited to
submit written comments to (1)
www.reginfo.gov/public/do/PRAMain.
Find this particular information
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collection by selecting the Agency
under ‘‘Currently under Review’’ and to
(2) Dawn Wolfgang, National Credit
Union Administration, 1775 Duke
Street, Suite 6032, Alexandria, Virginia
22314–3428; Fax No. 703–519–8579; or
email at PRAComments@ncua.gov.
Given the limited in-house staff because
of the COVID–19 pandemic, email
comments are preferred.
Regulatory Flexibility Act
The Regulatory Flexibility Act (RFA)
generally requires that when an agency
issues a proposed rule or a final rule
pursuant to the Administrative
Procedure Act or another law, the
agency must prepare a regulatory
flexibility analysis that meets the
requirements of the RFA and publish
such analysis in the Federal Register.
Specifically, the RFA normally requires
agencies to describe the impact of a
rulemaking on small entities by
providing a regulatory impact analysis.
For purposes of the RFA, the Board
considers credit unions with assets less
than $100 million to be small entities.16
A regulatory flexibility analysis is not
required, however, if the agency
certifies that the rule will not have a
significant economic impact on a
substantial number of small entities and
publishes its certification and a short,
explanatory statement in the Federal
Register together with the rule.
The Board does not believe the
proposed rule will result in any burden
to small entities. First, adoption of the
flexibilities included in the proposed
rule is optional, and FCUs would not be
required to amend their bylaws.
Additionally, even if FCUs revise their
bylaws in response to the proposed rule,
it is within FCUs’ discretion to exercise
the authority provided in the proposed
rule to expel a member. As such, the
proposed rule includes no affirmative
requirements for small credit unions
and will not affect the competitive
balance between small and large credit
unions. Therefore, the Board certifies
that the proposed rule will not have a
significant economic impact on a
substantial number of small entities.
Executive Order 13132
Executive Order 13132 encourages
independent regulatory agencies to
consider the impact of their actions on
state and local interests. The NCUA, an
independent regulatory agency as
defined in 44 U.S.C. 3502(5), voluntarily
complies with the executive order to
adhere to fundamental federalism
principles.
16 NCUA
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This proposed rule only applies to
FCUs and would not have substantial
direct effects on the states, on the
relationship between the National
Government and the states, or on the
distribution of power and
responsibilities among the various
levels of government. The NCUA has
therefore determined that this rule does
not constitute a policy that has
federalism implications for purposes of
the executive order.
Assessment of Federal Regulations and
Policies on Families
The NCUA has determined that this
proposed rule would not affect family
well-being within the meaning of
section 654 of the Treasury and General
Government Appropriations Act,
1999.17
List of Subjects in 12 CFR Part 701
Credit, Credit Unions, Federal Credit
Union Bylaws.
By the NCUA Board on September 22,
2022.
Melane Conyers-Ausbrooks,
Secretary of the Board.
For the reasons discussed in the
preamble, the Board proposes to amend
12 CFR part 701 as follows:
PART 701—ORGANIZATION AND
OPERATION OF FEDERAL CREDIT
UNIONS
1. The authority citation for part 701
continues to read as follows:
■
Authority: 12 U.S.C. 1752(5), 1755, 1756,
1757, 1758, 1759, 1761a, 1761b, 1766, 1767,
1782, 1784, 1785, 1786, 1787, 1788, 1789.
Section 701.6 is also authorized by 15 U.S.C.
3717. Section 701.31 is also authorized by 15
U.S.C. 1601 et seq.; 42 U.S.C. 1981 and 3601–
3610. Section 701.35 is also authorized by 42
U.S.C. 4311–4312.
2. In Appendix A to part 701:
a. Revise Article II, Section 5;
b. Revise Article XIV;
c. Revise Official NCUA
Commentary—Federal Credit Union
Bylaws, Article II(iii); and
■ d. Revise Official NCUA
Commentary—Federal Credit Union
Bylaws, Article XIV.
The revisions read as follows:
■
■
■
■
Appendix A to Part 701—Federal
Credit Union Bylaws
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*
*
*
*
*
Article II. Qualifications for Membership
Section 5. Member in good standing. A
member in good standing retains all their
rights and privileges in the credit union. A
member not in good standing may be subject
to a policy that limits credit union services.
17 Public
Law 105–277, 112 Stat. 2681 (1998).
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A member not in good standing is one who
has engaged in any of the conduct in Article
XIV, Section 3 related to for-cause
termination of membership. In the event of
a suspension of service, the member will be
notified of what accounts or services have
been discontinued. Subject to Article XIV
and any applicable limitation of services
policy approved by the board, members not
in good standing retain their right to attend,
participate, and vote at the annual and
special meetings of the members and
maintain a share account.
*
*
*
*
*
Article XIV. Expulsion and Withdrawal
Section 1. Expulsion procedure. A credit
union may expel a member in one of three
ways. The first way is through a special
meeting. Under this option, a credit union
may: call a special meeting of the members,
provide the member the opportunity to be
heard, and obtain a two-thirds vote of the
members present at the special meeting. The
second way to expel a member is under a
nonparticipation policy given to each
member that follows the requirements found
in the Act. The third way to expel a member
is by a two-thirds vote of a quorum of the
directors of the credit union for cause. A
credit union can only expel a member
through a vote of the directors of the credit
union if it follows the policy for expulsion
in section 2.
Section 2. A credit union’s directors may
vote to expel a member for cause only if the
credit union has provided, in written or
electronic form, if the member has elected to
receive electronic communications from the
credit union, a copy of this Article to each
member of the credit union. The
communication of the policy, along with all
notices required under this section, must be
legible, written in plain language, and
reasonably understandable by ordinary
members.
If a member will be subject to expulsion,
the member shall be notified of the
expulsion, along with the reason for such
expulsion. The notice must include sufficient
detail for the member to understand the
grounds for expulsion and cannot include
only conclusory statements regarding the
reason for the member’s expulsion. The
notice must also tell the member that any
complaints related to their potential
expulsion should be submitted to the
NCUA’s website. The FCU must maintain a
copy of the provided notice for its records.
The notice must clearly state the member’s
right to request a hearing, and if a hearing is
not requested membership will automatically
terminate after 60 calendar days. The notice
shall be provided in person, by mail to the
member’s address, or, if the member has
elected to receive electronic communications
from the credit union, may be provided
electronically.
A member shall have 60 calendar days
from the date of receipt of a notification to
request a hearing from the board of directors
of credit union. A member is not entitled to
attend the hearing in person, but the member
must be provided a meaningful opportunity
to orally present their case to the FCU board.
The member may choose to provide a written
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59747
submission to the Board instead of a hearing
with oral statements. If a member does not
request a hearing, the member shall be
expelled after the end of the 60-day period
after receipt of the notice. If a member
requests a hearing, the board of directors
must provide the member with a hearing. At
the hearing, the board of directors may not
raise any rationale or reason for expulsion
that is not explicitly included in the notice
to the member.
After the hearing, the board of directors of
the credit union must hold a vote within 30
calendar days on expelling the member. If a
member is expelled, either through the
expiration of the 60-day period or a vote to
expel the member after a hearing, notice of
the expulsion must be provided to the
member in person, by mail to the member’s
address, in written form or, if the member
has elected to receive electronic
communications from the credit union, may
be provided electronically. The notice must
provide information on the effect of the
expulsion, including information related to
account access and any deductions by the
credit union related to amounts due. The
notice must also tell the member that any
complaints related to their potential
expulsion should be submitted to the
NCUA’s website. The notice must also state
that the member has an opportunity to
request reinstatement by either a majority
vote of a quorum of the directors of the credit
union or a majority vote of the members of
the credit union present at a special meeting.
A member expelled under this authority
must be given an opportunity to request
reinstatement of membership and may be
reinstated by either a majority vote of a
quorum of the directors of the credit union
or a majority vote of the members of the
credit union present at a special meeting. An
FCU is only required to hold a board vote or
special meeting in response to a member’s
first reinstatement request following
expulsion. FCUs are required to maintain
records related to any member expelled
through a vote of the directors of the credit
union for five years.
Section 3. The term cause in this Article
means (A) a substantial or repeated violation
of the membership agreement of the credit
union; (B) a substantial or repeated
disruption, including dangerous or abusive
behavior, to the operations of a credit union,
as defined below; or (C) fraud, attempted
fraud, or other illegal conduct that a member
has been convicted of in relation to the credit
union, including the credit union’s
employees conducting business on behalf of
the credit union.
If the FCU is considering expulsion for a
member due to repeated non-substantial
violations of the membership agreement or
repeated disruptions to the credit union’s
operations, the credit union must provide
written notice to the member at least one
time prior to the notice of expulsion, and the
violation or conduct must be repeated after
having been notified of the violation.
The written notice must state the exact
nature of the violation or conduct and that
if the violation or conduct occurs again the
member may be expelled from the credit
union.
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59748
Federal Register / Vol. 87, No. 190 / Monday, October 3, 2022 / Proposed Rules
Dangerous or abusive behavior includes:
(1) Violence, intimidation, physical threats,
harassment, or physical or verbal abuse of
officials or employees of the credit union,
members, or agents of the credit union. This
includes actions while on credit union
premises and through use of telephone, mail,
email, or other electronic method; (2)
Behavior that causes or threatens damage to
credit union property; or (3) Unauthorized
use or access of credit union property.
Expressions of frustration with the credit
union or its employees through elevated
volume and tone; expressions of intent to
seek lawful recourse, regardless of perceived
merit; or repeated interactions with credit
union employees is insufficient to constitute
dangerous or abusive behavior.
Section 4. Expulsion or withdrawal does
not relieve a member of any liability to the
credit union. The credit union will pay all of
the member’s shares upon their expulsion or
withdrawal less any amounts due to this
credit union.
Section 5. An expulsion of a member
pursuant to section 2 shall be done
individually, on a case-by-case basis, and
neither the NCUA Board nor any credit union
may expel a class of members.
*
*
*
*
*
Official NCUA Commentary—Federal Credit
Union Bylaws
Article II. Qualifications for Membership
lotter on DSK11XQN23PROD with PROPOSALS1
*
*
*
*
*
(iii) Violent, belligerent, disruptive, or
abusive members: Many credit unions have
confronted the issue of handling a violent,
belligerent, disruptive, or abusive individual.
Doing so is not a simple matter insofar as it
requires the credit union to balance the need
to preserve the safety of individual staff,
other members, and the integrity of the
workplace, on one hand, with the rights of
the affected member on the other. In
accordance with the Act and applicable legal
interpretations, there is a reasonably wide
range within which FCUs may fashion a
policy that works in their case.
Thus, an individual who has become
violent, belligerent, disruptive, or abusive
may be prohibited from entering the premises
or making telephone contact with the credit
union, and the individual may be severely
restricted in terms of eligibility for products
or services. So long as the individual is not
barred from exercising the right to vote at
annual meetings and is allowed to maintain
a regular share account, the FCU may fashion
and implement a policy that is reasonably
designed to preserve the safety of its
employees and the integrity of the workplace.
The policy need not be identical nor applied
uniformly in all cases; there is room for
flexibility and a customized approach to fit
the particular circumstances. In fact, the
NCUA anticipates that in some
circumstances, such as violence or a credible
threat of violence against another member or
credit union staff in the FCU or its
surrounding property, an FCU may take
immediate action to restrict most, if not all,
services to the member. This may occur along
a parallel track as the credit union begins the
process of expelling the member under
Article XIV. In other situations, such as a
VerDate Sep<11>2014
18:21 Sep 30, 2022
Jkt 259001
member who frequently writes checks with
insufficient funds, the FCU may attempt to
resolve the matter with the member before
limiting check writing services. Once a
limitation of services policy is adopted or
revised, members must receive notice. The
FCU should disclose the policy to new
members when they join and notify existing
members of the policy at least 30 days before
it becomes effective. The credit union’s board
has the option to adopt the optional
amendment addressing members in good
standing.
*
*
*
*
*
Article XIV. Expulsion and Withdrawal
As noted in the commentary to Article II,
there is a fairly wide range of measures
available to the credit union in responding to
abusive or unreasonably disruptive members.
A credit union can limit services under
Article II for a member not in good standing.
A credit union may also expel the member
for cause after two-thirds vote of the credit
union’s directors.11 Dangerous and abusive
behavior is considered any violent,
belligerent, unreasonably disruptive, or
abusive behavior. Examples of dangerous and
abusive conduct include, but are not limited
to, a member threatening physical harm to
employees, a member repeatedly purchasing
gifts for or asking tellers on dates, a member
repeatedly cursing at employees, and a
member threatening to follow a loan officer
home for a denying loan.
A credit union must provide notice to the
member of the expulsion. The notice must
include the reason for the expulsion. The
notice must be specific and not just include
conclusory statements regarding the reason
for the member’s expulsion. For example, a
general statement that the member’s behavior
has been deemed abusive and the member is
being subject to expulsion procedures would
generally be insufficient as an explanation. A
credit union is prohibited from expelling a
class of members under this provision. That
would include a board acting to remove all
delinquent members or class of delinquent
members.
If a special meeting of the members is
called to expel the member, only in-person
voting is permitted in conjunction with the
special meeting, so that the affected member
has an opportunity to present their case and
respond to the credit union’s concerns.
However, an in-person meeting is not
required if a member is expelled by a twothirds vote of the board of directors. In
addition, FCUs should consider the
commentary under Article XVI about
members using accounts for unlawful
purposes.
[FR Doc. 2022–20927 Filed 9–30–22; 8:45 am]
BILLING CODE 7535–01–P
11 See
PO 00000
12 U.S.C. 1764.
Frm 00018
Fmt 4702
Sfmt 4702
ENVIRONMENTAL PROTECTION
AGENCY
40 CFR Part 271
[EPA–R01–RCRA–2022–0421; FRL–10012–
01–R1]
Maine: Final Authorization of State
Hazardous Waste Management
Program Revisions
Environmental Protection
Agency (EPA).
ACTION: Proposed rule.
AGENCY:
Maine has applied to the
Environmental Protection Agency (EPA)
for final authorization of revisions to its
hazardous waste program under the
Resource Conservation and Recovery
Act (RCRA), as amended. The EPA
proposes to grant final authorization to
Maine for these revisions by a direct
final rule, which can be found in the
‘‘Rules and Regulations’’ section in this
issue of the Federal Register. We have
explained the reasons for this
authorization in the preamble to the
direct final rule. Unless EPA receives
written comments that oppose this
authorization during the comment
period, the direct final rule will become
effective on the date it establishes, and
the EPA will not take further action on
this proposed rule.
DATES: Send your written comments by
November 2, 2022.
ADDRESSES: Submit your comments,
identified by Docket ID No. EPA–R01–
RCRA–2022–0421, at https://
www.regulations.gov/. Follow the online
instructions for submitting comments.
Once submitted, comments cannot be
edited or removed from
www.regulations.gov. The EPA may
publish any comment received to its
public docket. Do not submit
electronically any information you
consider to be Confidential Business
Information (CBI) or other information
whose disclosure is restricted by statute.
Multimedia submissions (audio, video,
etc.) must be accompanied by a written
comment. The written comment is
considered the official comment and
should include discussion of all points
you wish to make. The EPA will
generally not consider comments or
comment contents located outside of the
primary submission (i.e., on the web,
cloud, or other file sharing system). For
additional submission methods, the full
EPA public comment policy,
information about CBI or multimedia
submissions, and general guidance on
making effective comments, please visit
https://www2.epa.gov/dockets/
commenting-epa dockets.
SUMMARY:
E:\FR\FM\03OCP1.SGM
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Agencies
[Federal Register Volume 87, Number 190 (Monday, October 3, 2022)]
[Proposed Rules]
[Pages 59740-59748]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2022-20927]
=======================================================================
-----------------------------------------------------------------------
NATIONAL CREDIT UNION ADMINISTRATION
12 CFR Part 701
[NCUA-2022-0132]
RIN 3133-AF51
Federal Credit Union Bylaws
AGENCY: National Credit Union Administration (NCUA).
ACTION: Notice of proposed rulemaking.
-----------------------------------------------------------------------
SUMMARY: On March 15, 2022, Congress enacted the Credit Union
Governance Modernization Act of 2022 (Governance Modernization Act).
Under the statute, the NCUA has 18 months following the date of
enactment to develop a policy by which a federal credit union (FCU)
member may be expelled for cause by a two-thirds vote of a quorum of
the FCU's board of directors. The NCUA Board (Board) is now proposing
to amend the standard FCU bylaws (FCU Bylaws) to adopt such a policy.
DATES: Comments must be received by December 2, 2022.
ADDRESSES: You may submit written comments, identified by RIN 3133-
AF51, by any of the following methods (Please send comments by one
method only):
Federal eRulemaking Portal: https://www.regulations.gov.
The docket number for this proposed rule is NCUA-2022-0132. Follow the
instructions for submitting comments.
Mail: Address to Melane Conyers-Ausbrooks, Secretary of
the Board, National Credit Union Administration, 1775 Duke Street,
Alexandria, Virginia 22314-3428.
Hand Delivery/Courier: Same as mail address.
Public inspection: You may view all public comments on the Federal
eRulemaking Portal at https://www.regulations.gov, as submitted, except
for those we cannot post for technical reasons. The NCUA will not edit
or remove any identifying or contact information from the public
comments submitted. Due to social distancing measures in effect, the
usual opportunity to inspect paper copies of comments in the NCUA's law
library is not currently available. After social distancing measures
are relaxed, visitors may make an appointment to review paper copies by
calling (703) 518-6540 or emailing ncua.gov">[email protected]ncua.gov.
FOR FURTHER INFORMATION CONTACT: Lisa Roberson, Deputy Director, Office
of Consumer Financial Protection; Paul Dibble, Consumer Access Program
Officer, Office of Credit Union Resources and Expansion; or Rachel
Ackmann, Senior Staff Attorney, Office of General Counsel, 1775 Duke
Street, Alexandria, VA 22314-3428. Lisa Roberson can also be reached at
(703) 548-2466, Paul Dibble can be reached at (703) 664-3164, and
Rachel Ackmann can be reached at (703) 548-2601.
SUPPLEMENTARY INFORMATION:
I. Background
Under the Federal Credit Union Act (FCU Act) and standard FCU
Bylaws, there are currently only two ways a member may be expelled: (1)
A two-thirds vote of the membership present at a special meeting called
for that purpose, and only after the individual is provided an
opportunity to be heard; and (2) for non-participation in the affairs
of the credit union, as specified in a policy adopted and enforced by
the board.\1\ These requirements are set out in the standard FCU Bylaws
in
[[Page 59741]]
Appendix A to part 701 of the NCUA's regulations.\2\
---------------------------------------------------------------------------
\1\ 12 U.S.C. 1764.
\2\ 12 CFR part 701, app. A. Section 108 of the FCU Act requires
the Board to prepare periodically a form of bylaws to be used by FCU
incorporators and to provide that form to FCU incorporators upon
request. 12 U.S.C. 1758. FCU incorporators must submit proposed
bylaws to the NCUA as part of the chartering process. Once the NCUA
has approved an FCU's proposed bylaws, the FCU must operate
according to its approved bylaws or seek agency approval for a bylaw
amendment that is not among permissible options in the standard FCU
Bylaws. 12 CFR 701.2(a).
---------------------------------------------------------------------------
The FCU Bylaws were last amended by the NCUA Board in 2019 (2019
Bylaws Final Rule).\3\ The 2019 Bylaws Final Rule was a comprehensive
update that sought to modernize, clarify, and simplify the FCU Bylaws
and was the culmination of several years of engagement between the NCUA
and FCUs. During the 2019 Bylaws Final Rule rulemaking, several
commenters expressed concern that the FCU Act expulsion provisions
discussed previously made it difficult to proactively limit security
threats or financial harm caused by violent, belligerent, disruptive,
or abusive credit union members. Specifically, commenters were
concerned about the burden from requiring members to call a special
meeting to seek to expel such members.
---------------------------------------------------------------------------
\3\ 84 FR 53278 (Oct. 4, 2019).
---------------------------------------------------------------------------
The 2019 Bylaws Final Rule, however, did not modify the procedures
for expelling an FCU member as the procedures for expelling a member
are governed by the FCU Act. Instead, the 2019 Bylaws Final Rule added
a new section to the FCU Bylaws on limiting services for certain
members. The 2019 Bylaws Final Rule created the concept of a ``member
in good standing.'' \4\ So long as a member remains in good standing,
that member retains all of the rights and privileges associated with
FCU membership. A member not in good standing, however, may be subject
to an FCU's limitation of services policy. For example, an FCU may
limit all or most credit union services, such as ATM services, credit
cards, loans, share draft privileges, preauthorized transfers, and
access to credit union facilities to a member who has engaged in
conduct that has caused a loss to the FCU or that threatens the safety
of credit union staff, facilities, or other members in the FCU or its
surrounding property.
---------------------------------------------------------------------------
\4\ 12 CFR part 701, app. A. Art. II, sec. 5.
---------------------------------------------------------------------------
The 2019 Bylaws Final Rule was clear that, without question,
certain actions warrant immediate limitation of services or access to
credit union facilities, such as violence against other credit union
members or credit union staff in the credit union facility or the
surrounding property. The Board also stated clearly that an FCU may
immediately take actions such as contacting local law enforcement,
seeking a restraining order, or pursuing other lawful means to protect
the credit union, credit union members, and staff. Nothing in the FCU
Act or the FCU Bylaws prevents an FCU from using whatever lawful means
it deems necessary to address circumstances in which a member poses a
risk of harm to the FCU, its members, or its staff.
Even a member deemed not in good standing, however, retains
fundamental rights as a credit union member. For example, a member not
in good standing has the right to attend, participate, and vote at the
annual and special meetings of the members and the right to maintain a
share account.\5\ Those rights may only be terminated through a
member's expulsion, and the Board explained in the 2019 Bylaws Final
Rule that it cannot amend the statutorily prescribed expulsion
procedures for members.
---------------------------------------------------------------------------
\5\ Assuming there is no restraining or protective order from a
court in place.
---------------------------------------------------------------------------
In March 2022, however, Congress enacted the Governance
Modernization Act to revise the FCU Act procedures for expelling
members.\6\ The legislative history of the Governance Modernization Act
focused on FCUs' concerns that their ability to address violent and
aggressive behaviors of certain members was inadequate. Similar to
comments raised during the 2019 Bylaws Final Rule rulemaking, the
legislative history included concerns that FCUs lacked the tools to
adequately protect employees and other members from violent and abusive
members and included concerns that members had threatened the life of
an employee or in another case physically attacked a service
representative. To address these concerns, Congress modified the FCU
Act to provide FCUs with an option for expelling a member for cause by
a two-thirds vote of a quorum of the board of directors. Additionally,
the legislative history also described the need for using this
authority as a rare option and focused on more extreme examples of
member behavior. This statutory authority, however, is not self-
enacting. The legislation gave the Board 18 months following the date
of enactment of the statute to develop and promulgate pursuant to a
rulemaking a policy that FCUs may adopt to expel members for cause.
---------------------------------------------------------------------------
\6\ Public Law 117-103 (Mar. 15, 2022).
---------------------------------------------------------------------------
The Board notes that it is focused on improving access to financial
services, in part, through its Advancing Communities through Credit,
Education, Stability and Support (ACCESS) initiative.\7\ As part of
this initiative, the NCUA is working to expand the availability of
credit to stimulate economic growth and improve the financial well-
being of all Americans. The Board believes that the expulsion of
members is an extreme remedy that may have the effect of denying
individuals access to financial services. In addition, as financial
cooperatives, the expulsion of a member-owner by a credit union is an
expressly significant action. Therefore, the Board concurs with certain
statements in the legislative history that use of the authority under
the Governance Modernization Act should be rare and saved for egregious
examples of member behavior.
---------------------------------------------------------------------------
\7\ https://www.ncua.gov/support-services/access.
---------------------------------------------------------------------------
II. The Proposed Rule
The NCUA is now issuing a proposed rule to adopt a policy by which
an FCU member may be expelled for cause by a vote of two-thirds of a
quorum of an FCU's board of directors. The proposed rule would also
make conforming changes to Article II of the FCU Bylaws regarding
members in good standing. These proposed changes are discussed in
detail below.
Member in Good Standing
As discussed previously, the 2019 Bylaws Final Rule codified the
concept of a ``member in good standing.'' So long as a member remains
in good standing, that member retains all of the rights and privileges
associated with FCU membership.\8\ A member not in good standing,
however, may be subject to an FCU's limitation of services policy. The
primary reason for permitting FCUs to adopt a limitation of services
policy was to provide FCUs with an alternative to holding a special
meeting to address certain egregious member behavior.\9\ The passage of
the Governance Modernization Act, however, has provided FCUs' boards of
directors with direct authority (subject to the NCUA Board promulgating
a policy) to expel a member for cause.
---------------------------------------------------------------------------
\8\ 12 CFR part 701, app. A. Art. II, sec. 5.
\9\ 84 FR 53278 (Oct. 4, 2019).
---------------------------------------------------------------------------
The proposed rule would retain the member in good standing
provisions. The Board believes including both authorities in the FCU
Bylaws provides additional flexibility for FCUs to address certain
disruptive member behaviors. First, through a limitation of service
policy, an FCU may pursue a more targeted approach to deal with certain
disruptive behaviors that may not otherwise warrant expulsion. As the
[[Page 59742]]
Board noted in the 2019 FCU Bylaws Final Rule, expulsion from
membership is a very serious remedy, and it may be beneficial for FCUs
to have the option of choosing other remedies short of expulsion to
deal with certain disruptive member behaviors. For example, a member
may have caused losses due to credit card delinquencies. An FCU could
limit such a member's access to certain credit products, but otherwise
allow the member to maintain access to share accounts. If the FCU
expels the same member, their access to both types of accounts would be
terminated. Or, for example, a member may have repeatedly cursed at
credit union employees such that the member is prohibited from physical
access to a branch, but otherwise may electronically access the FCU's
products and services.
Second, an FCU may use the limitation of services policy in the
case of a violent or abusive member who has yet to be expelled. The
Governance Modernization Act requires certain procedures before a
member's expulsion, including a 60-day period in which the member may
request a hearing. As stated in the 2019 Bylaws Final Rule, without
question, certain actions warrant immediate limitation to FCU services
or access to credit union facilities, such as violence against other
credit union members or credit union staff in the credit union facility
or the surrounding property.\10\ So an FCU may use its limitation of
services policy, in conjunction with its ability to expel a member for
cause, to immediately address circumstances in which a member poses a
risk of harm to the FCU, its staff, or its members. Therefore, the
proposed rule has retained the member in good standing provisions in
Article II, Section 5 of the FCU Bylaws. Finally, use of a limitation
of service policy does not require a board vote. Therefore, it may be
easier and more expeditious for FCUs to exercise these restrictions.
---------------------------------------------------------------------------
\10\ Further, an FCU may immediately take actions such as
contacting local law enforcement, seeking a restraining order, or
pursuing other lawful means to protect the FCU, its members, and
staff, and nothing in the FCU Act nor the FCU Bylaws prevents an FCU
from using whatever lawful means it deems necessary to address
circumstances in which a member poses a risk of harm to the FCU, its
members, or its staff.
---------------------------------------------------------------------------
The proposed rule would include a few substantive changes to the
member in good standing provisions. Specifically, the current
definition of a member not in good standing would be removed. This
definition includes a list of behaviors that if engaged in by a member
could trigger limitation to FCU services. However, the Governance
Modernization Act also includes a list of behaviors that may warrant
termination of membership. Instead of including two separate lists of
disruptive, abusive, or violent behaviors, the proposed rule would
define a member not in good standing as a member who has engaged in any
of the conduct listed in the Governance Modernization Act, as
implemented in Article XIV of the FCU Bylaws. The proposed rule would
also make other technical conforming changes. For example, the proposed
rule would amend the requirement that the disruptive, violent, or
abusive behavior have a logical relationship between the objectionable
activities and the services to be suspended. This provision would be
removed because it is not included in the Governance Modernization Act.
The Board expects an FCU board of directors to use appropriate
discretion and only limit services when necessary; however, the
proposed rule would remove the express provision related to the nexus
between the behavior and the limitation of services for consistency.
Question 1. The Board seeks comments on whether the limitation of
services policy should remain in the FCU Bylaws. Should the Board
retain the current language regarding a member not in good standing or
should the Board reference the for-cause termination provision in
Article XIV? Should the Board retain the current language regarding a
logical relationship between the objectionable behavior and limitation
of services? Should the final rule require the conduct to occur at the
FCU? Depending on the input the Board receives, it may modify this
provision in the final rule under one of these alternatives.
Expulsion and Withdrawal
Under the Governance Modernization Act, a member may be expelled
for cause by a two-thirds vote of a quorum of the FCU's board of
directors. An FCU may only use this process to expel a member after the
NCUA has developed and promulgated pursuant to a rulemaking a
corresponding policy for expulsion and implemented such policy through
rulemaking within 18 months following the date of enactment and the
credit union has adopted the standard Bylaw amendment. The proposed
policy for member expulsion is discussed below.
Notice of the Expulsion Policy
Under the Governance Modernization Act, an FCU's directors may
expel a member only if the FCU has provided, in written or electronic
form, a copy of NCUA's expulsion policy to each member of the credit
union. As such, before an FCU expels a member under these provisions,
it must send a copy of its Article XIV to each member. It would be
insufficient for an FCU to post a copy of Article XIV on its website,
as the Act states the FCU must provide the policy to ``each member''
and also uses the phrase ``distribution of policy to members.''
Additionally, the Governance Modernization Act states that the policy
has to be provided in written or electronic form. Under the proposed
rule, an FCU could only provide a copy of the policy electronically if
the member has elected to receive electronic communications from the
FCU. The Board believes this requirement is a reasonable balance
between burden on FCUs and transparency to members. Members who have
not elected to receive electronic communications from the FCU may not
expect important communications being received electronically and
therefore may be less inclined to read the notice.
The proposed rule does not include a standard disclosure form of
the NCUA expulsion policy outside of the language in Article XIV of the
FCU Bylaws. However, the proposed rule states that the communication of
the expulsion policy, along with all notices required under the
proposed rule, must be legible, written in plain language, and
reasonably understandable by ordinary members. The Board is not
including a standard disclosure form in the proposed rule to provide
FCUs with additional flexibility. The Board understands FCUs may adopt
variations to their Article XIV. For example, some FCUs may provide
additional information to members on how the FCU would conduct a
hearing before the FCU's board of directors and may permit in-person
attendance at the hearing. Any variation to NCUA's expulsion policy, or
Article XIV, would constitute a bylaw amendment and is subject to NCUA
approval.
Question 2. The Board seeks comments on whether the final rule
should include a standard disclosure for all FCU members separate and
apart from the language in Article XIV. The Board requests comments on
whether FCUs should be required to get NCUA approval for all bylaw
amendments related to expulsion procedures. Should certain
modifications be considered fill-in-the-blank type provisions and
therefore not require NCUA approval? For example, if an FCU opts to
permit an in-person hearing, should NCUA approval be required? Should
the Board also consider requiring both mail and electronic delivery of
notices, even if the consumer has elected to receive electronic
communications?
[[Page 59743]]
Expulsion Vote and Notice of Pending Expulsion
The Governance Modernization Act provides that an FCU's board of
directors may vote to expel a member for cause by a two-thirds vote of
a quorum of the directors of the credit union. Under the proposed rule,
if an FCU's board votes to expel a member, the member must be notified
of the pending expulsion, along with the reason for such expulsion.\11\
Such notice shall be provided in person, by mail to the member's
address, or electronically. Electronic delivery is only permitted if
the member has elected to receive electronic communications from the
FCU. The proposed rule would require that the reason for the expulsion
be specific and not just include conclusory statements. For example, a
general statement saying the member's behavior has been deemed abusive
and the member is being subject to expulsion procedures would be
insufficient as an explanation. Instead, the FCU should include a date
of the interaction(s) and specific information describing the
interaction, including a general description of the member's conduct.
Likewise, a notice stating the member violated the membership agreement
would also be insufficient as an explanation for the expulsion. The
notice should include specific information about the how the member
violated the agreement and include other relevant information as
appropriate. The Board notes that the member would be relying on the
provided notice if a hearing is requested. As such, the notice must
include sufficient detail for the member to understand why he or she is
being subject to expulsion so that the member has a meaningful
opportunity to present his or her case against expulsion and an
opportunity to respond to the FCU's concerns in a requested hearing.
The notice must also tell the member that any complaints related to
their potential expulsion should be submitted to the NCUA's
website.\12\ Finally, the notice must also clearly state the member's
right to request a hearing, but if a hearing is not requested,
membership will automatically terminate after 60 calendar days.
---------------------------------------------------------------------------
\11\ As discussed previously, in the case of a violent member or
a member who threatens violence, the FCU should take immediate
action to protect its staff, other members, or its premise. An FCU
may use its limitation of services policy to restrict access to FCU
facilities or may contact local law enforcement as appropriate.
\12\ Currently complaints can be submitted to the NCUA at either
mycreditunion.gov or ncua.gov.
---------------------------------------------------------------------------
Question 3. How prescriptive should the NCUA expulsion policy be
regarding the content of the notice of expulsion? Would additional
requirements on the specificity of the notice be necessary or useful to
include in the policy? It is the Board's intent to balance the
potential burden to FCUs with concerns regarding transparency and
fairness for members subject to expulsion.
Hearing
Under the Governance Modernization Act, a member has 60 calendar
days from the date of receipt of a notification to request a hearing
from the board of directors of the FCU. The proposed rule further
provides that the FCU must maintain a copy of the notice provided for
its records. The Board notes that the member has 60 calendar days from
the date of receipt, not the date the FCU provides the notice. The
member also has 60 calendar days to provide the FCU with their intent
to have a hearing. Therefore, the member may mail the notice 60 days
after the notice is received. As such, the FCU may not receive the
notice within 60 calendar days. Therefore, the Board recommends that
FCUs provide sufficient time for both the member's receipt and the
FCU's receipt before expelling a member.
Question 4. Should the Board require the FCU to maintain a copy of
the notice provided? Is this proposed requirement burdensome for FCUs?
If a member does not request a hearing, the member is automatically
expelled after the end of the 60-day period. If a member requests a
hearing, the board of directors must provide the member with a hearing.
The statute is silent on whether the hearing must be in person.\13\ The
Board does not believe it is necessary to require FCUs provide an in-
person hearing and is concerned that an in-person hearing may be
problematic in cases of expulsion due to violence or threatened
violence. Additionally, the Board believes a virtual hearing that
provides the opportunity for the member to orally present their case is
sufficient, but FCUs may permit in-person attendance at the hearing.
---------------------------------------------------------------------------
\13\ The Board notes that in other contexts, the use of the term
``hearing'' under federal law does not necessitate that the hearing
must be held in person. See generally, Jeremy Graboyes, Legal
Considerations for Remote Hearings in Agency Adjudications,
Administrative Conference of the United States (June 2020). As such,
the Board does not believe that the statute requires an in-person
hearing. However, as discussed previously, the Board is proposing to
require that the hearing must provide the member with an opportunity
to present their case and is soliciting comments on whether the
final rule should provide for a default mandate that FCUs provide
in-person hearings, with limited exceptions.
---------------------------------------------------------------------------
Question 5. The Board is proposing that the hearing may take place
other than in person, but the Board solicits comments on whether
fairness or other principles or other law may call for an in-person
hearing. Depending on the input it receives, the Board may modify this
requirement in the final rule to account for any compelling basis to
require in-person hearings.
Under the proposed rule, the FCU may not raise any rationale or
reason for expulsion that is not explicitly included in the notice to
the member. This requirement is intended to ensure members are given a
fair opportunity to present their case against expulsion and an
opportunity to respond to the FCU's concerns. If additional conduct
that may warrant expulsion occurs after the expulsion notice is
provided to the member, then the FCU may either not discuss the
subsequent conduct at the expulsion meeting or provide the member a new
notice with a 60-day window to request a hearing that includes the
subsequent conduct.
The proposed rule would not include prescriptive requirements
related to the structure and procedure for the hearing. The only
requirements included in the proposed rule related to the hearing are
that it permits the meaningful opportunity for the member to orally
present their case to the board and that the FCU board does not raise
any new fact or cause for expulsion. Instead, the Board believes that
each FCU should have the flexibility to conduct a hearing as it deems
appropriate. Additionally, the Board expects hearings to be held in a
fair, reasonable, and consistent manner that provides members a
reasonable opportunity to present their case. Finally, the member may
choose to provide a written submission to the credit union board
instead of a hearing with oral statements.
Question 6. Should the proposed rule include additional
requirements related to the structure and procedure of an expulsion
hearing? Should the rule specifically provide that a member may request
to provide a written response instead of a hearing with oral
submissions? Should the final rule include any requirements related to
appropriate safety procedures for FCUs choosing to do an in-person
hearing? The Governance Modernization Act does not include an explicit
appeal right for the member. Should the final rule consider adding an
appeal right for members? For example, should the supervisory committee
be required to review records related to expelled members?
[[Page 59744]]
FCU Board Vote
After the hearing, the FCU board of directors must hold a vote in a
timely manner on expelling the member. The proposed rule defines a
timely manner as within 30 calendar days.
Question 7. The Board invites comments on whether the rule is too
prescriptive and instead of a 30-day timeframe for the board vote
following a hearing, should the timeliness be left to FCUs' discretion?
The Board notes that if a member requests a hearing or provides a
written statement, the FCU board must vote twice on the member's
expulsion. The board of directors would first vote to expel the member,
which initiates the 60-day period after receipt of the notice, and then
would vote again after the requested hearing. If a hearing is not
requested, then the member would automatically be expelled 60-days
after receipt of the notice and a second board vote would not be
required.
Notice of Expulsion
If a member is expelled, either automatically at the end of the 60-
day period after receipt of the notice or after the board votes to
expel the member after a hearing, the FCU must provide notice of the
expulsion. Under the proposed rule, the notice must provide information
on the effect of the expulsion, including information related to
account access and any withdrawals by the FCU related to amounts due.
Specifically, the notice should include pertinent information to the
member, including that expulsion does not relieve a member of any
liability to the FCU and that the FCU will pay all of the member's
shares upon their expulsion less any amounts due. The notice should
include a line-by-line accounting of any deductions related to amounts
due. The notice should also include when and how the member will
receive any money in their accounts. The notice must be provided to the
member in person, by mail to the member's address, in written form or,
if the member has elected to receive electronic communications from the
credit union, may be provided electronically.
Question 8. The FCU Act does not require FCUs to call the members'
outstanding loans or other obligations if the member is expelled.
Should the final rule include a minimum amount of time before an FCU is
permitted to call in an existing obligation or offset amounts owed to
the FCU? For example, should the rule prohibit any offsets or calling
of credit for 90 days following a member's expulsion?
For Cause
Under the Governance Modernization Act, an FCU's board may expel a
member for cause, which means: (A) a substantial or repeated violation
of the membership agreement of the credit union; (B) a substantial or
repeated disruption, including dangerous or abusive behavior (as
defined by the National Credit Union Administration Board pursuant to a
rulemaking), to the operations of a credit union; or (C) fraud,
attempted fraud, or other illegal conduct that a member has been
convicted of in relation to the credit union, including the credit
union's employees conducting business on behalf of the credit union.
Regarding a repeated non-substantial violation of the membership
agreement, under the proposed rule the FCU must have provided written
notice to the member at least one time prior to the notice of
expulsion, and the member must have repeated the violation after having
been notified of the violation. Further, under the proposed rule, the
written notice must state the specific nature of the violation and that
if the conduct occurs again the member may be expelled from the FCU.
The Board believes this is necessary to ensure members are aware that
they may be expelled for repeated, non-substantial violations of the
membership agreement. The Board notes that this warning notice before
the notice of expulsion is only for potential expulsions related to
repeated violations that are not deemed substantial. The FCU's board
may act to expel a member immediately for substantial violations of the
membership agreement and does not need to provide a warning notice for
substantial violations of the membership agreement.
Question 9. Should there be a limit on the time between the FCU's
notice of a violation and the repeated behavior? Should the Board
provide, for example, that the repeated behavior must occur within two
years of the notice? Or should the Board consider another period
designed to ensure that repeated but insubstantial violations that are
remote in time do not lead to expulsion under this provision?
Question 10. What are typical violations of a membership agreement
that cause concern for FCUs? Do FCUs consider causing a loss to be a
substantial violation of their membership agreement? Would FCUs
consider any loss a substantial violation? Or would only material
losses be considered a substantial violation? If so, the Board is
interested in commenters' opinions on what threshold constitutes a
material loss?
Question 11. Should the Board try to define substantial violations
versus more minor or immaterial violations? An earlier version of the
Governance Modernization Act expressly permitted expulsion for causing
material losses to FCUs. This express authority was removed, which may
imply that FCUs cannot expel a member for causing a loss. However,
under the current version of the Governance Modernization Act, members
may be expelled for substantial or repeated violation of the FCU's
membership agreement.
The Board understands that it is customary for membership
agreements to prohibit members from causing a loss to the FCU.
Therefore, under the proposed rule, FCUs may expel a member for causing
a loss. Should the Board consider prohibiting FCUs from expelling
members for causing a loss outside of fraudulent or other criminal
acts? The Board understands that FCUs currently may expel a member for
causing a loss after holding a special meeting of the members. This
authority would not be impacted by the proposed rule. However, the
authorities in the Governance Modernization Act provide an expedited
process for expelling members for more egregious conduct.
If FCU boards of directors are permitted to expel members for
causing a loss, should the Board require FCUs to adopt a policy such
that it is applied consistently across members? If the final rule does
prohibit FCU board of directors from expelling a member for causing a
loss, should the Board change the proposed member in good standing
provision to expressly permit members to be denied services for causing
a loss? Are there violations of the membership agreement other than
causing a loss for which FCUs would seek to expel a member?
Under the proposed rule, a member may also be expelled by an FCU
board for a substantial or repeated disruption, including dangerous or
abusive behavior, to the operations of a credit union. The proposed
rule would define dangerous or abusive behavior as: (1) Violence,
intimidation, physical threats, harassment, or physical or verbal abuse
of officials or employees of the credit union, members, or agents of
the credit union (this includes actions while on FCU premises and
through use of telephone, mail, email or other electronic method); (2)
Behavior that causes or threatens damage to FCU property; and (3)
Unauthorized use or access of FCU property. The proposed rule would
further provide that expressions of frustration with the FCU
[[Page 59745]]
or its employees through elevated volume and tone; expressions of
intent to seek lawful recourse, regardless of perceived merit; or
repeated interactions with FCU employees are insufficient to constitute
dangerous or abusive behavior. This definition is derived from the
current definition of a member not in good standing.
Similar to repeated violations of the membership agreement, if the
FCU's board acts to expel a member for repeated disruptions that are
not substantial, the FCU must have first provided written notice to the
member after an instance of such disruption. In contrast, substantial
disruptions, including any conduct that would constitute dangerous or
abusive behavior, may be grounds for immediate action and termination
of membership. Additionally, as discussed previously in connection with
limitation of services polices, an FCU may immediately take actions
such as limiting services, contacting local law enforcement, seeking a
restraining order, or pursuing other lawful means to protect the credit
union, credit union members, and staff, and nothing in the FCU Act or
the FCU Bylaws prevents an FCU from using whatever lawful means it
deems necessary to address circumstances in which a member poses a risk
of harm to the FCU, its members, or its staff.
A member may also be expelled for cause if the member has engaged
in fraud, attempted fraud, or other illegal conduct that a member has
been convicted of in relation to the credit union, including the credit
union's employees conducting business on behalf of the credit union.
Under the proposed rule, a criminal conviction is not necessary for
membership expulsion related to fraud or attempted fraud. The Board
believes that the Governance Modernization Act does not require a
conviction related to fraud and attempted fraud, and a conviction is
only required for the catchall category related to any other illegal
conduct. This interpretation of the Act is reasonable given the concern
that many factors may affect whether a person is convicted of fraud or
attempted fraud, including local prosecutorial resources. The Board is
aware that local authorities are not always able or willing to
prosecute every instance of fraud or attempted fraud.
Question 12. Should the Board define fraud or attempted fraud?
Should FCU boards be permitted to terminate membership only when a
member has been convicted of fraud or attempted fraud? If a member is
convicted of other illegal conduct and the conviction is later
overturned, should the rule provide for automatic reinstatement or
otherwise include a required procedure to allow for reinstatement in
this circumstance? Alternatively, does the Governance Modernization
Act's reinstatement process (discussed in the next section) adequately
cover this scenario by affording an expelled member the right to seek
reinstatement?
Reinstatement
Under the Governance Modernization Act, a member expelled by a two-
thirds vote of an FCU's board of directors must be given an opportunity
to request reinstatement of membership. The member may be reinstated by
either a majority vote of a quorum of the directors of the FCU or a
majority vote of the members of the FCU present at a meeting. Under the
proposed rule, such a meeting would have to be a special meeting. A
member would not be entitled to attend the meeting in person, as the
Governance Modernization Act provides in a rule of construction. But
the statute also does not bar the FCU from permitting in-person
attendance. Accordingly, the proposed rule would allow the FCU to
determine whether to permit in-person attendance. The proposed rule
would also specify that an FCU is only required to hold a board vote or
special meeting in response to a reinstatement request once.
Question 13. Should the Board require FCUs to vote on members'
reinstatement more than once? For example, should the proposed rule
state that FCU boards need to reconsider reinstatement requests only
every six, twelve, or eighteen months?
Class of Members
Under the Governance Modernization Act, an expulsion of a member by
an FCU's board of directors must be done individually, on a case-by-
case basis. Further, neither the NCUA Board nor any FCU may expel a
class of members. All anti-discrimination laws and regulations are
applicable, and expulsions of a class of members based on any class or
characteristic such as, but not limited to, race, religion, national
origin, gender, sexual orientation, age, familial status, or disability
status, are strictly prohibited. An FCU may have liability if it
exercises its discretion in a manner that has a discriminatory purpose
or effect under anti-discrimination laws. In addition, members cannot
be expelled solely due to or in retaliation for their complaints to the
NCUA or any other regulatory agency, such as the Consumer Financial
Protection Bureau, and members who are employees or former employees of
the FCU cannot be expelled for any protected whistleblower
activities.\14\
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\14\ See 12 U.S.C. 1790b.
---------------------------------------------------------------------------
Further, under the proposed official staff commentary, the
prohibition on expelling a class of members would explicitly include an
FCU board acting to remove all members who engaged in a certain
violation of the membership agreement, or all delinquent members or a
class of delinquent members in one action. For example, an FCU board
may not remove all members who have caused a loss of $500 to the FCU or
have been delinquent for 90 days or more. The Board would interpret
such action as removing a class of members and therefore prohibited by
the statutory requirement that expulsions through a vote of directors
of the credit union be done individually, on a case-by-case basis.
FCUs also should be aware of the potential for disparate treatment
among members. An FCU must ensure that its implementation of the
authority to expel members for cause is done consistently and does not
violate anti-discrimination laws or regulations. FCUs may consider
adopting a policy related to when its board should expel members,
especially if the FCU intends to expel members for violations of the
membership agreement. To enable NCUA examiners to review relevant
information related for cause expulsions, the proposed rule would
require FCUs to maintain records relating to expelled members for five
years. The rule would not specify necessary documents for the record,
but the Board notes it would expect a record to include general
documents related to the member, such as their last known contact
information, membership agreement, or loan files, and specific
documents related to the cause of the member's termination.
Question 14. Should the possibility of FCUs expelling some members
but not others for engaging in certain behavior be a cause for concern?
Question 15. Should the Board include a record retention
requirement related to expelled members? Do commenters suggest any
alternative to a record retention requirement? Should the Board choose
a shorter or longer retention period than five years? If so, how long
should the Board require FCUs to retain their expulsion records, and
why? The Board seeks comments on whether it should specify certain
documents or information that FCUs are required to maintain.
Implementation
If the proposed rule is issued as a final rule, FCUs will have the
option to
[[Page 59746]]
amend their bylaws to provide their boards of directors with authority
to expel members for cause. FCUs seeking to adopt these authorities
would amend their bylaws through a two-thirds vote of their boards of
directors. Such FCUs would not need to submit the amendment to the NCUA
for its approval provided the amendment is identical to the language
included in any final rule issued by the Board. However, the amendment
included in the proposed rule is optional, and FCUs would not need to
amend their bylaws or take any other action in response to any final
rule issued.
Past Member Conduct as Grounds for Expulsion
FCUs cannot use member conduct that occurred prior to the effective
date of the final rule as grounds for expelling members. For example,
if a member caused a loss to the FCU before the effective date of the
final rule, the FCU may not expel the member due to that loss. The FCU
could only expel the member if additional conduct that warrants
expulsion occurs after the effective date of the final rule.
Question 16. Should the Board consider alternative dates for which
member conduct may be considered as grounds for expulsion? Should the
date be related to when notice of the policy is provided to members,
when the FCU board adopts the Bylaws, or when the Governance
Modernization Act was enacted?
III. Request for Comments
The Board welcomes comment on all aspects of the proposal.
IV. Regulatory Procedures
Paperwork Reduction Act
The Paperwork Reduction Act of 1995 (PRA) applies to rulemakings in
which an agency creates a new or amends existing information collection
requirements.\15\ For purposes of the PRA, an information collection
requirement may take the form of a reporting, recordkeeping, or a
third-party disclosure requirement. The NCUA may not conduct or
sponsor, and the respondent is not required to respond to an
information collection unless it displays a valid Office of Management
and Budget (OMB) control number. The current information collection
requirements for FCU Bylaws are approved under OMB control number 3133-
0052.
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\15\ 44 U.S.C. 3507(d); 5 CFR part 1320.
---------------------------------------------------------------------------
The notice requirements to be provided to the member are: (1) the
notice of potential expulsion for cause, (2) the notice of expulsion,
and (3) the notice of expulsion due to repeated, non-substantial
violations of the membership agreement or repeated disruptions for non-
substantial conduct. These notices will be provided to the member by
the FCU as prescribed by proposed Sections 2 and 3 of Article XIV of
Appendix A to Part 701. The information collection requirements
associated with these disclosure notices vary depending on the number
of respondents. It is estimated a total number 3,997 responses will be
generated, taking an hour per response, for a total of 3,997 burden
hours associated with the notice requirements. Additionally, FCUs are
required to retain and maintain all records associated with the
proposed expulsion policy and is estimated average 30 minutes per FCU
for a total annual burden of 1,230 hours. Therefore, there is a total
burden of 5,227 hours associated with this proposed rulemaking. The
total burden associated with OMB Control Number: 3133-0052 is as
follows:
OMB Control Number: 3133-0052.
Title of information collection: Federal Credit Union Bylaws,
Appendix A to Part 701.
Estimated number respondents: 3,076.
Estimated number of responses per respondent: 347.
Estimated total annual responses: 1,066,603.
Estimated total annual burden hours per response: 0.35.
Estimated total annual burden hours: 376,033.
The NCUA invites comments on: (a) Whether the proposed collection
of information is necessary for the proper performance of the functions
of the agency, including whether the information will have practical
utility; (b) the accuracy of the agency's estimate of the burden of the
proposed collection of information, including the validity of the
methodology and assumptions used; (c) ways to enhance the quality,
utility and clarity of the information to be collected; and (d) ways to
minimize the burden of the collection of information on those who are
to respond, including through the use of appropriate automated,
electronic, mechanical, or other technological collection techniques or
other forms of information technology; and (e) estimates of capital or
start-up costs and cost of operation, maintenance, and purchase of
services to provide information.
All comments are a matter of public record. Interested persons are
invited to submit written comments to (1) www.reginfo.gov/public/do/PRAMain. Find this particular information collection by selecting the
Agency under ``Currently under Review'' and to (2) Dawn Wolfgang,
National Credit Union Administration, 1775 Duke Street, Suite 6032,
Alexandria, Virginia 22314-3428; Fax No. 703-519-8579; or email at
ncua.gov">[email protected]ncua.gov. Given the limited in-house staff because of the
COVID-19 pandemic, email comments are preferred.
Regulatory Flexibility Act
The Regulatory Flexibility Act (RFA) generally requires that when
an agency issues a proposed rule or a final rule pursuant to the
Administrative Procedure Act or another law, the agency must prepare a
regulatory flexibility analysis that meets the requirements of the RFA
and publish such analysis in the Federal Register. Specifically, the
RFA normally requires agencies to describe the impact of a rulemaking
on small entities by providing a regulatory impact analysis. For
purposes of the RFA, the Board considers credit unions with assets less
than $100 million to be small entities.\16\ A regulatory flexibility
analysis is not required, however, if the agency certifies that the
rule will not have a significant economic impact on a substantial
number of small entities and publishes its certification and a short,
explanatory statement in the Federal Register together with the rule.
---------------------------------------------------------------------------
\16\ NCUA IRPS 15-1, 80 FR 57512 (Sept. 24, 2015).
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The Board does not believe the proposed rule will result in any
burden to small entities. First, adoption of the flexibilities included
in the proposed rule is optional, and FCUs would not be required to
amend their bylaws. Additionally, even if FCUs revise their bylaws in
response to the proposed rule, it is within FCUs' discretion to
exercise the authority provided in the proposed rule to expel a member.
As such, the proposed rule includes no affirmative requirements for
small credit unions and will not affect the competitive balance between
small and large credit unions. Therefore, the Board certifies that the
proposed rule will not have a significant economic impact on a
substantial number of small entities.
Executive Order 13132
Executive Order 13132 encourages independent regulatory agencies to
consider the impact of their actions on state and local interests. The
NCUA, an independent regulatory agency as defined in 44 U.S.C. 3502(5),
voluntarily complies with the executive order to adhere to fundamental
federalism principles.
[[Page 59747]]
This proposed rule only applies to FCUs and would not have
substantial direct effects on the states, on the relationship between
the National Government and the states, or on the distribution of power
and responsibilities among the various levels of government. The NCUA
has therefore determined that this rule does not constitute a policy
that has federalism implications for purposes of the executive order.
Assessment of Federal Regulations and Policies on Families
The NCUA has determined that this proposed rule would not affect
family well-being within the meaning of section 654 of the Treasury and
General Government Appropriations Act, 1999.\17\
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\17\ Public Law 105-277, 112 Stat. 2681 (1998).
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List of Subjects in 12 CFR Part 701
Credit, Credit Unions, Federal Credit Union Bylaws.
By the NCUA Board on September 22, 2022.
Melane Conyers-Ausbrooks,
Secretary of the Board.
For the reasons discussed in the preamble, the Board proposes to
amend 12 CFR part 701 as follows:
PART 701--ORGANIZATION AND OPERATION OF FEDERAL CREDIT UNIONS
0
1. The authority citation for part 701 continues to read as follows:
Authority: 12 U.S.C. 1752(5), 1755, 1756, 1757, 1758, 1759,
1761a, 1761b, 1766, 1767, 1782, 1784, 1785, 1786, 1787, 1788, 1789.
Section 701.6 is also authorized by 15 U.S.C. 3717. Section 701.31
is also authorized by 15 U.S.C. 1601 et seq.; 42 U.S.C. 1981 and
3601-3610. Section 701.35 is also authorized by 42 U.S.C. 4311-4312.
0
2. In Appendix A to part 701:
0
a. Revise Article II, Section 5;
0
b. Revise Article XIV;
0
c. Revise Official NCUA Commentary--Federal Credit Union Bylaws,
Article II(iii); and
0
d. Revise Official NCUA Commentary--Federal Credit Union Bylaws,
Article XIV.
The revisions read as follows:
Appendix A to Part 701--Federal Credit Union Bylaws
* * * * *
Article II. Qualifications for Membership
Section 5. Member in good standing. A member in good standing
retains all their rights and privileges in the credit union. A
member not in good standing may be subject to a policy that limits
credit union services. A member not in good standing is one who has
engaged in any of the conduct in Article XIV, Section 3 related to
for-cause termination of membership. In the event of a suspension of
service, the member will be notified of what accounts or services
have been discontinued. Subject to Article XIV and any applicable
limitation of services policy approved by the board, members not in
good standing retain their right to attend, participate, and vote at
the annual and special meetings of the members and maintain a share
account.
* * * * *
Article XIV. Expulsion and Withdrawal
Section 1. Expulsion procedure. A credit union may expel a
member in one of three ways. The first way is through a special
meeting. Under this option, a credit union may: call a special
meeting of the members, provide the member the opportunity to be
heard, and obtain a two-thirds vote of the members present at the
special meeting. The second way to expel a member is under a
nonparticipation policy given to each member that follows the
requirements found in the Act. The third way to expel a member is by
a two-thirds vote of a quorum of the directors of the credit union
for cause. A credit union can only expel a member through a vote of
the directors of the credit union if it follows the policy for
expulsion in section 2.
Section 2. A credit union's directors may vote to expel a member
for cause only if the credit union has provided, in written or
electronic form, if the member has elected to receive electronic
communications from the credit union, a copy of this Article to each
member of the credit union. The communication of the policy, along
with all notices required under this section, must be legible,
written in plain language, and reasonably understandable by ordinary
members.
If a member will be subject to expulsion, the member shall be
notified of the expulsion, along with the reason for such expulsion.
The notice must include sufficient detail for the member to
understand the grounds for expulsion and cannot include only
conclusory statements regarding the reason for the member's
expulsion. The notice must also tell the member that any complaints
related to their potential expulsion should be submitted to the
NCUA's website. The FCU must maintain a copy of the provided notice
for its records. The notice must clearly state the member's right to
request a hearing, and if a hearing is not requested membership will
automatically terminate after 60 calendar days. The notice shall be
provided in person, by mail to the member's address, or, if the
member has elected to receive electronic communications from the
credit union, may be provided electronically.
A member shall have 60 calendar days from the date of receipt of
a notification to request a hearing from the board of directors of
credit union. A member is not entitled to attend the hearing in
person, but the member must be provided a meaningful opportunity to
orally present their case to the FCU board. The member may choose to
provide a written submission to the Board instead of a hearing with
oral statements. If a member does not request a hearing, the member
shall be expelled after the end of the 60-day period after receipt
of the notice. If a member requests a hearing, the board of
directors must provide the member with a hearing. At the hearing,
the board of directors may not raise any rationale or reason for
expulsion that is not explicitly included in the notice to the
member.
After the hearing, the board of directors of the credit union
must hold a vote within 30 calendar days on expelling the member. If
a member is expelled, either through the expiration of the 60-day
period or a vote to expel the member after a hearing, notice of the
expulsion must be provided to the member in person, by mail to the
member's address, in written form or, if the member has elected to
receive electronic communications from the credit union, may be
provided electronically. The notice must provide information on the
effect of the expulsion, including information related to account
access and any deductions by the credit union related to amounts
due. The notice must also tell the member that any complaints
related to their potential expulsion should be submitted to the
NCUA's website. The notice must also state that the member has an
opportunity to request reinstatement by either a majority vote of a
quorum of the directors of the credit union or a majority vote of
the members of the credit union present at a special meeting.
A member expelled under this authority must be given an
opportunity to request reinstatement of membership and may be
reinstated by either a majority vote of a quorum of the directors of
the credit union or a majority vote of the members of the credit
union present at a special meeting. An FCU is only required to hold
a board vote or special meeting in response to a member's first
reinstatement request following expulsion. FCUs are required to
maintain records related to any member expelled through a vote of
the directors of the credit union for five years.
Section 3. The term cause in this Article means (A) a
substantial or repeated violation of the membership agreement of the
credit union; (B) a substantial or repeated disruption, including
dangerous or abusive behavior, to the operations of a credit union,
as defined below; or (C) fraud, attempted fraud, or other illegal
conduct that a member has been convicted of in relation to the
credit union, including the credit union's employees conducting
business on behalf of the credit union.
If the FCU is considering expulsion for a member due to repeated
non-substantial violations of the membership agreement or repeated
disruptions to the credit union's operations, the credit union must
provide written notice to the member at least one time prior to the
notice of expulsion, and the violation or conduct must be repeated
after having been notified of the violation.
The written notice must state the exact nature of the violation
or conduct and that if the violation or conduct occurs again the
member may be expelled from the credit union.
[[Page 59748]]
Dangerous or abusive behavior includes: (1) Violence,
intimidation, physical threats, harassment, or physical or verbal
abuse of officials or employees of the credit union, members, or
agents of the credit union. This includes actions while on credit
union premises and through use of telephone, mail, email, or other
electronic method; (2) Behavior that causes or threatens damage to
credit union property; or (3) Unauthorized use or access of credit
union property. Expressions of frustration with the credit union or
its employees through elevated volume and tone; expressions of
intent to seek lawful recourse, regardless of perceived merit; or
repeated interactions with credit union employees is insufficient to
constitute dangerous or abusive behavior.
Section 4. Expulsion or withdrawal does not relieve a member of
any liability to the credit union. The credit union will pay all of
the member's shares upon their expulsion or withdrawal less any
amounts due to this credit union.
Section 5. An expulsion of a member pursuant to section 2 shall
be done individually, on a case-by-case basis, and neither the NCUA
Board nor any credit union may expel a class of members.
* * * * *
Official NCUA Commentary--Federal Credit Union Bylaws
Article II. Qualifications for Membership
* * * * *
(iii) Violent, belligerent, disruptive, or abusive members: Many
credit unions have confronted the issue of handling a violent,
belligerent, disruptive, or abusive individual. Doing so is not a
simple matter insofar as it requires the credit union to balance the
need to preserve the safety of individual staff, other members, and
the integrity of the workplace, on one hand, with the rights of the
affected member on the other. In accordance with the Act and
applicable legal interpretations, there is a reasonably wide range
within which FCUs may fashion a policy that works in their case.
Thus, an individual who has become violent, belligerent,
disruptive, or abusive may be prohibited from entering the premises
or making telephone contact with the credit union, and the
individual may be severely restricted in terms of eligibility for
products or services. So long as the individual is not barred from
exercising the right to vote at annual meetings and is allowed to
maintain a regular share account, the FCU may fashion and implement
a policy that is reasonably designed to preserve the safety of its
employees and the integrity of the workplace. The policy need not be
identical nor applied uniformly in all cases; there is room for
flexibility and a customized approach to fit the particular
circumstances. In fact, the NCUA anticipates that in some
circumstances, such as violence or a credible threat of violence
against another member or credit union staff in the FCU or its
surrounding property, an FCU may take immediate action to restrict
most, if not all, services to the member. This may occur along a
parallel track as the credit union begins the process of expelling
the member under Article XIV. In other situations, such as a member
who frequently writes checks with insufficient funds, the FCU may
attempt to resolve the matter with the member before limiting check
writing services. Once a limitation of services policy is adopted or
revised, members must receive notice. The FCU should disclose the
policy to new members when they join and notify existing members of
the policy at least 30 days before it becomes effective. The credit
union's board has the option to adopt the optional amendment
addressing members in good standing.
* * * * *
Article XIV. Expulsion and Withdrawal
As noted in the commentary to Article II, there is a fairly wide
range of measures available to the credit union in responding to
abusive or unreasonably disruptive members. A credit union can limit
services under Article II for a member not in good standing. A
credit union may also expel the member for cause after two-thirds
vote of the credit union's directors.\11\ Dangerous and abusive
behavior is considered any violent, belligerent, unreasonably
disruptive, or abusive behavior. Examples of dangerous and abusive
conduct include, but are not limited to, a member threatening
physical harm to employees, a member repeatedly purchasing gifts for
or asking tellers on dates, a member repeatedly cursing at
employees, and a member threatening to follow a loan officer home
for a denying loan.
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\11\ See 12 U.S.C. 1764.
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A credit union must provide notice to the member of the
expulsion. The notice must include the reason for the expulsion. The
notice must be specific and not just include conclusory statements
regarding the reason for the member's expulsion. For example, a
general statement that the member's behavior has been deemed abusive
and the member is being subject to expulsion procedures would
generally be insufficient as an explanation. A credit union is
prohibited from expelling a class of members under this provision.
That would include a board acting to remove all delinquent members
or class of delinquent members.
If a special meeting of the members is called to expel the
member, only in-person voting is permitted in conjunction with the
special meeting, so that the affected member has an opportunity to
present their case and respond to the credit union's concerns.
However, an in-person meeting is not required if a member is
expelled by a two-thirds vote of the board of directors. In
addition, FCUs should consider the commentary under Article XVI
about members using accounts for unlawful purposes.
[FR Doc. 2022-20927 Filed 9-30-22; 8:45 am]
BILLING CODE 7535-01-P