Bulletin 2022-01: Medical Debt Collection and Consumer Reporting Requirements in Connection With the No Surprises Act, 3025-3026 [2022-01012]
Download as PDF
3025
Rules and Regulations
Federal Register
Vol. 87, No. 13
Thursday, January 20, 2022
This section of the FEDERAL REGISTER
contains regulatory documents having general
applicability and legal effect, most of which
are keyed to and codified in the Code of
Federal Regulations, which is published under
50 titles pursuant to 44 U.S.C. 1510.
The Code of Federal Regulations is sold by
the Superintendent of Documents.
BUREAU OF CONSUMER FINANCIAL
PROTECTION
12 CFR Parts 1006 and 1022
Bulletin 2022–01: Medical Debt
Collection and Consumer Reporting
Requirements in Connection With the
No Surprises Act
Bureau of Consumer Financial
Protection.
AGENCY:
Compliance bulletin and policy
guidance.
ACTION:
The Bureau of Consumer
Financial Protection (Bureau) is issuing
this compliance bulletin and policy
guidance (Bulletin) to remind debt
collectors of their obligation to comply
with the Fair Debt Collection Practices
Act’s prohibition on false, deceptive, or
misleading representations or means in
connection with the collection of any
debt and unfair or unconscionable
means to collect or attempt to collect
any debt, and to remind consumer
reporting agencies and information
furnishers to comply with the Fair
Credit Reporting Act’s accuracy and
dispute resolution requirements,
including when collecting, furnishing
information about, and reporting
medical debts covered by the No
Surprises Act.
SUMMARY:
This Bulletin is applicable as of
January 20, 2022.
DATES:
FOR FURTHER INFORMATION CONTACT:
Seth
lotter on DSK11XQN23PROD with RULES1
Caffrey, Courtney Jean, Kristin
McPartland, or Alexandra Reimelt,
Senior Counsels, Office of Regulations,
at 202–435–7700. If you require this
document in an alternative electronic
format, please contact CFPB_
Accessibility@cfpb.gov.
SUPPLEMENTARY INFORMATION:
I. Bulletin
The Bureau is issuing this Bulletin to
emphasize the obligation of debt
collectors to comply with the Fair Debt
VerDate Sep<11>2014
16:03 Jan 19, 2022
Jkt 256001
Collection Practices Act’s (FDCPA) 1
prohibitions on false, deceptive, or
misleading representations or means in
connection with the collection of any
debt and unfair or unconscionable
means to collect or attempt to collect
any debt, and the obligation of
consumer reporting agencies and
information furnishers to comply with
the Fair Credit Reporting Act’s (FCRA) 2
accuracy and dispute resolution
requirements, including when
collecting, furnishing information about,
and reporting medical debts covered by
the No Surprises Act. This Bulletin
describes certain acts or practices
related to the collection of medical
debts that may violate the FDCPA or the
FCRA. The examples described in this
bulletin are not exhaustive of all
potential violations of the FDCPA and
FCRA that could arise from the
collection of such debts.
Effective generally for plan years
beginning on or after January 1, 2022,
the No Surprises Act 3 protects
participants, beneficiaries, and enrollees
in group health plans and group and
individual health insurance coverage
from surprise medical bills when they
receive, under certain circumstances,
emergency services, non-emergency
services from nonparticipating
providers at participating health care
facilities, and air ambulance services
from nonparticipating providers of air
ambulance services.4 In addition, the No
Surprises Act, among other things,
requires certain health care facilities
and providers to disclose Federal and
State patient protections against balance
billing and sets forth complaint
processes with respect to potential
violations of the protections against
balance billing and out-of-network cost
sharing.5 The No Surprises Act also
includes certain protections for
uninsured (or self-pay) individuals from
surprise medical bills.6 Several Federal
1 15
U.S.C. 1692 et seq.
U.S.C. 1681 et seq.
3 Public Law 116–260, div. BB, tit. I, 134 Stat.
2758 (2020).
4 See Requirements Related to Surprise Billing;
Part I, 86 FR 36872 (July 13, 2021). The protections
against surprise billing also apply to health benefits
plans offered by carriers under the Federal
Employees Health Benefits (FEHB) Act. See 5 U.S.C.
8901(p).
5 See Requirements Related to Surprise Billing;
Part I, 86 FR 36872 (July 13, 2021).
6 See Requirements Related to Surprise Billing;
Part II, 86 FR 55980 (Oct. 7, 2021).
2 15
PO 00000
Frm 00001
Fmt 4700
Sfmt 4700
agencies have published rules
implementing the No Surprises Act.7
Several characteristics of medical debt
pose special risks to consumers and
distinguish it from other types of debt.8
Medical debt often results from an
unanticipated event, such as an accident
or sudden illness, rather than from a
voluntary, planned transaction.
Consumers are rarely informed of the
costs of medical treatment in advance
(although provisions in the No Surprises
Act will help to remedy this), and
because of price opacity, provider
availability, and the emergency nature
of some medical care, consumers may
have only a limited ability to ‘‘shop
around.’’ In addition, medical bills can
be rife with errors, and the unique
complexity of the medical billing and
third-party reimbursement process
exacerbates consumer confusion. A
consumer faced with a bill for medical
services is generally ill suited to the task
of identifying billing errors, including,
for example, identifying whether the
billed services were actually received
and whether the correct amount was
billed. A consumer also may have
difficulty determining whether the
amount is covered by insurance (if
applicable) and, if so, whether and to
what extent the amount was already
paid.
If a medical bill remains unpaid after
a certain amount of time, a medical
provider may engage a third party to
collect the debt.9 To the extent the third
party qualifies as a ‘‘debt collector’’
under the FDCPA and its implementing
Regulation F, the third party is subject
to the FDCPA and Regulation F.10 The
FDCPA and Regulation F prohibit the
use of ‘‘any false, deceptive, or
misleading representation or means in
connection with the collection of any
7 See, e.g., id. (interim final rule issued by Office
of Personnel Management; Internal Revenue
Service, Department of the Treasury; Employee
Benefits Security Administration, Department of
Labor; Centers for Medicare and Medicaid Services,
Department of Health and Human Services);
Requirements Related to Surprise Billing; Part I, 86
FR 36872 (July 13, 2021) (same).
8 See generally Bureau of Consumer Fin. Prot.,
Consumer credit reports: A study of medical and
non-medical collections (Dec. 2014), at 15–16, 38–
42, https://files.consumerfinance.gov/f/201412_
cfpb_reports_consumer-credit-medical-and-nonmedical-collections.pdf.
9 See generally Debt Collection Practices
(Regulation F), 85 FR 76734, 76735–36 (Nov. 30,
2020).
10 15 U.S.C. 1692a(6) (defining ‘‘debt collector’’);
12 CFR 1006.2(i) (same).
E:\FR\FM\20JAR1.SGM
20JAR1
3026
Federal Register / Vol. 87, No. 13 / Thursday, January 20, 2022 / Rules and Regulations
debt,’’ 11 including, for example, any
false representation of ‘‘the character,
amount, or legal status of any debt.’’ 12
The FDCPA and Regulation F also
prohibit the use of ‘‘unfair or
unconscionable means to collect or
attempt to collect any debt,’’ 13
including, for example, the ‘‘collection
of any amount (including any interest,
fee, charge, or expense incidental to the
principal obligation) unless such
amount is expressly authorized by the
agreement creating the debt or permitted
by law.’’ 14
The Bureau reminds debt collectors
about these FDCPA prohibitions. The
prohibition on misrepresentations
includes misrepresenting that a
consumer must pay a debt stemming
from a charge that exceeds the amount
permitted by the No Surprises Act.
Thus, for example, a debt collector who
represents that a consumer owes a debt
arising from out-of-network charges for
emergency services may violate the
prohibition on misrepresentations if
those charges exceed the amount
permitted by the No Surprises Act.
Courts have also emphasized that
collecting an amount that exceeds what
is owed would violate the prohibition
on unfair or unconscionable debt
collection practices.
Many debt collectors furnish
information about unpaid medical debts
to consumer reporting agencies
(CRAs).15 Debt collectors who furnish
information and the CRAs to which they
furnish that information are subject to
the FCRA and its implementing
Regulation V.16 The FCRA and
Regulation V impose obligations on
11 15
U.S.C. 1692e; 12 CFR 1006.18(a).
U.S.C. 1692e(2)(A); 12 CFR 1006.18(b)(2)(i).
13 15 U.S.C. 1692f; 12 CFR 1006.22(a).
14 15 U.S.C. 1692f(1); 12 CFR 1006.22(b). See also,
e.g., Tuttle v. Equifax Check, 190 F.3d 9, 13 (2nd
Cir. 1999) (noting that, if state law expressly
prohibits service charges, a service charge cannot be
imposed even if the contract allows it).
15 See Bureau of Consumer Fin. Prot., Market
Snapshot: Third-Party Debt Collections Tradeline
Reporting, at 5, 12–14 (July 2019), https://
files.consumerfinance.gov/f/documents/201907_
cfpb_third-party-debt-collections_report.pdf
(finding that, in the second quarter of 2018, medical
debt accounted for approximately two-thirds of
total third-party collections tradelines). See also
Bureau of Consumer Fin. Prot., Consumer credit
reports: A study of medical and non-medical
collections, at 4–5 (Dec. 2014), https://
files.consumerfinance.gov/f/201412_cfpb_reports_
consumer-credit-medical-and-non-medicalcollections.pdf (finding that, based on data from
2012 through 2014, medical debt collections
tradelines affected the credit reports of nearly onefifth of all consumers with credit reports); id. at 5
(finding that, based on data from 2012 through
2014, medical debt collection tradelines accounted
for over half of all debt collection tradelines with
an identifiable creditor or provider).
16 15 U.S.C. 1681 through 1681x; 12 CFR part
1022.
lotter on DSK11XQN23PROD with RULES1
12 15
VerDate Sep<11>2014
16:03 Jan 19, 2022
Jkt 256001
CRAs and furnishers relating to the
accuracy of information in consumer
reports. Among these is the requirement
that, when preparing a consumer report,
CRAs ‘‘shall follow reasonable
procedures to assure maximum possible
accuracy of the information concerning
the individual about whom the report
relates,’’ 17 and the requirement that
furnishers ‘‘establish and implement
reasonable written policies and
procedures regarding the accuracy and
integrity of the information relating to
consumers that it furnishes to a
consumer reporting agency.’’ 18 The
FCRA and Regulation V also require
CRAs and furnishers to conduct
reasonable and timely investigations of
consumer disputes to verify the
accuracy of furnished information.19
The Bureau reminds furnishers and
CRAs that the accuracy and dispute
obligations imposed by the FCRA and
Regulation V apply with respect to debts
stemming from charges that exceed the
amount permitted by the No Surprises
Act. Thus, for example, a debt collector
who furnishes information indicating
that a consumer owes a debt arising
from out-of-network charges for
emergency services (or a CRA that
includes such information in a
consumer report) may violate the FCRA
and Regulation V if those charges
exceed the amount permitted by the No
Surprises Act or if the furnisher (or
CRA) fails to meet its dispute
obligations.
The Bureau will closely review the
practices of those engaged in the
collection or reporting of medical debt.
The Bureau will hold debt collectors
accountable for failing to comply with
the FDCPA and Regulation F, and it will
hold CRAs and furnishers accountable
for failing to comply with the FCRA and
Regulation V. The Bureau will use all
appropriate tools to assess whether
supervisory, enforcement, or other
action may be necessary.
II. Regulatory Matters
This Bulletin constitutes a general
statement of policy exempt from the
notice and comment rulemaking
requirements of the Administrative
Procedure Act.20 It summarizes existing
legal requirements. It does not impose
any legal requirements on external
parties, nor does it create or confer any
substantive rights on external parties
that could be enforceable in any
administrative or civil proceeding.
Because no notice of proposed
17 15
U.S.C. 1681e(b).
CFR 1022.42(a).
19 15 U.S.C. 1681i, 1681s–2; 12 CFR 1022.43.
20 5 U.S.C. 553(b).
rulemaking is required in issuing this
Bulletin, the Regulatory Flexibility Act
also does not require an initial or final
regulatory flexibility analysis.21 The
Bureau has also determined that the
issuance of this Bulletin does not
impose any new or revise any existing
recordkeeping, reporting, or disclosure
requirements on covered entities or
members of the public that would be
collections of information requiring
approval by the Office of Management
and Budget under the Paperwork
Reduction Act of 1995.22
Rohit Chopra,
Director, Consumer Financial Protection
Bureau.
[FR Doc. 2022–01012 Filed 1–19–22; 8:45 am]
BILLING CODE 4810–AM–P
DEPARTMENT OF TRANSPORTATION
Federal Aviation Administration
14 CFR Part 25
[Docket No. FAA–2014–1077; Special
Conditions No. 25–609A–SC]
Special Conditions: Dassault Aviation
Model Falcon 6X Airplane; Design Roll
Maneuver
Federal Aviation
Administration (FAA), DOT.
ACTION: Final special conditions;
amendment.
AGENCY:
These amended special
conditions are issued for the Dassault
Aviation (Dassault) Model Falcon 6X
airplane. This airplane will have a novel
or unusual design feature when
compared to the state of technology
envisioned in the airworthiness
standards for transport-category
airplanes. This design feature is
electronic flight controls that affect
maneuvering. The applicable
airworthiness regulations do not contain
adequate or appropriate safety standards
for this design feature. These special
conditions contain the additional safety
standards that the Administrator
considers necessary to establish a level
of safety equivalent to that established
by the existing airworthiness standards.
DATES: This action is effective on
Dassault on January 20, 2022.
FOR FURTHER INFORMATION CONTACT:
Todd Martin, AIR–621, Materials and
Structural Properties Section, Technical
Innovation Policy Branch, Policy and
Innovation Division, Federal Aviation
Administration, 2200 S 216th Street,
SUMMARY:
18 12
PO 00000
Frm 00002
Fmt 4700
Sfmt 4700
21 5
U.S.C. 603(a), 604(a).
U.S.C. 3501 et seq.
22 44
E:\FR\FM\20JAR1.SGM
20JAR1
Agencies
[Federal Register Volume 87, Number 13 (Thursday, January 20, 2022)]
[Rules and Regulations]
[Pages 3025-3026]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2022-01012]
========================================================================
Rules and Regulations
Federal Register
________________________________________________________________________
This section of the FEDERAL REGISTER contains regulatory documents
having general applicability and legal effect, most of which are keyed
to and codified in the Code of Federal Regulations, which is published
under 50 titles pursuant to 44 U.S.C. 1510.
The Code of Federal Regulations is sold by the Superintendent of Documents.
========================================================================
Federal Register / Vol. 87, No. 13 / Thursday, January 20, 2022 /
Rules and Regulations
[[Page 3025]]
BUREAU OF CONSUMER FINANCIAL PROTECTION
12 CFR Parts 1006 and 1022
Bulletin 2022-01: Medical Debt Collection and Consumer Reporting
Requirements in Connection With the No Surprises Act
AGENCY: Bureau of Consumer Financial Protection.
ACTION: Compliance bulletin and policy guidance.
-----------------------------------------------------------------------
SUMMARY: The Bureau of Consumer Financial Protection (Bureau) is
issuing this compliance bulletin and policy guidance (Bulletin) to
remind debt collectors of their obligation to comply with the Fair Debt
Collection Practices Act's prohibition on false, deceptive, or
misleading representations or means in connection with the collection
of any debt and unfair or unconscionable means to collect or attempt to
collect any debt, and to remind consumer reporting agencies and
information furnishers to comply with the Fair Credit Reporting Act's
accuracy and dispute resolution requirements, including when
collecting, furnishing information about, and reporting medical debts
covered by the No Surprises Act.
DATES: This Bulletin is applicable as of January 20, 2022.
FOR FURTHER INFORMATION CONTACT: Seth Caffrey, Courtney Jean, Kristin
McPartland, or Alexandra Reimelt, Senior Counsels, Office of
Regulations, at 202-435-7700. If you require this document in an
alternative electronic format, please contact
[email protected].
SUPPLEMENTARY INFORMATION:
I. Bulletin
The Bureau is issuing this Bulletin to emphasize the obligation of
debt collectors to comply with the Fair Debt Collection Practices Act's
(FDCPA) \1\ prohibitions on false, deceptive, or misleading
representations or means in connection with the collection of any debt
and unfair or unconscionable means to collect or attempt to collect any
debt, and the obligation of consumer reporting agencies and information
furnishers to comply with the Fair Credit Reporting Act's (FCRA) \2\
accuracy and dispute resolution requirements, including when
collecting, furnishing information about, and reporting medical debts
covered by the No Surprises Act. This Bulletin describes certain acts
or practices related to the collection of medical debts that may
violate the FDCPA or the FCRA. The examples described in this bulletin
are not exhaustive of all potential violations of the FDCPA and FCRA
that could arise from the collection of such debts.
---------------------------------------------------------------------------
\1\ 15 U.S.C. 1692 et seq.
\2\ 15 U.S.C. 1681 et seq.
---------------------------------------------------------------------------
Effective generally for plan years beginning on or after January 1,
2022, the No Surprises Act \3\ protects participants, beneficiaries,
and enrollees in group health plans and group and individual health
insurance coverage from surprise medical bills when they receive, under
certain circumstances, emergency services, non-emergency services from
nonparticipating providers at participating health care facilities, and
air ambulance services from nonparticipating providers of air ambulance
services.\4\ In addition, the No Surprises Act, among other things,
requires certain health care facilities and providers to disclose
Federal and State patient protections against balance billing and sets
forth complaint processes with respect to potential violations of the
protections against balance billing and out-of-network cost sharing.\5\
The No Surprises Act also includes certain protections for uninsured
(or self-pay) individuals from surprise medical bills.\6\ Several
Federal agencies have published rules implementing the No Surprises
Act.\7\
---------------------------------------------------------------------------
\3\ Public Law 116-260, div. BB, tit. I, 134 Stat. 2758 (2020).
\4\ See Requirements Related to Surprise Billing; Part I, 86 FR
36872 (July 13, 2021). The protections against surprise billing also
apply to health benefits plans offered by carriers under the Federal
Employees Health Benefits (FEHB) Act. See 5 U.S.C. 8901(p).
\5\ See Requirements Related to Surprise Billing; Part I, 86 FR
36872 (July 13, 2021).
\6\ See Requirements Related to Surprise Billing; Part II, 86 FR
55980 (Oct. 7, 2021).
\7\ See, e.g., id. (interim final rule issued by Office of
Personnel Management; Internal Revenue Service, Department of the
Treasury; Employee Benefits Security Administration, Department of
Labor; Centers for Medicare and Medicaid Services, Department of
Health and Human Services); Requirements Related to Surprise
Billing; Part I, 86 FR 36872 (July 13, 2021) (same).
---------------------------------------------------------------------------
Several characteristics of medical debt pose special risks to
consumers and distinguish it from other types of debt.\8\ Medical debt
often results from an unanticipated event, such as an accident or
sudden illness, rather than from a voluntary, planned transaction.
Consumers are rarely informed of the costs of medical treatment in
advance (although provisions in the No Surprises Act will help to
remedy this), and because of price opacity, provider availability, and
the emergency nature of some medical care, consumers may have only a
limited ability to ``shop around.'' In addition, medical bills can be
rife with errors, and the unique complexity of the medical billing and
third-party reimbursement process exacerbates consumer confusion. A
consumer faced with a bill for medical services is generally ill suited
to the task of identifying billing errors, including, for example,
identifying whether the billed services were actually received and
whether the correct amount was billed. A consumer also may have
difficulty determining whether the amount is covered by insurance (if
applicable) and, if so, whether and to what extent the amount was
already paid.
---------------------------------------------------------------------------
\8\ See generally Bureau of Consumer Fin. Prot., Consumer credit
reports: A study of medical and non-medical collections (Dec. 2014),
at 15-16, 38-42, https://files.consumerfinance.gov/f/201412_cfpb_reports_consumer-credit-medical-and-non-medical-collections.pdf.
---------------------------------------------------------------------------
If a medical bill remains unpaid after a certain amount of time, a
medical provider may engage a third party to collect the debt.\9\ To
the extent the third party qualifies as a ``debt collector'' under the
FDCPA and its implementing Regulation F, the third party is subject to
the FDCPA and Regulation F.\10\ The FDCPA and Regulation F prohibit the
use of ``any false, deceptive, or misleading representation or means in
connection with the collection of any
[[Page 3026]]
debt,'' \11\ including, for example, any false representation of ``the
character, amount, or legal status of any debt.'' \12\ The FDCPA and
Regulation F also prohibit the use of ``unfair or unconscionable means
to collect or attempt to collect any debt,'' \13\ including, for
example, the ``collection of any amount (including any interest, fee,
charge, or expense incidental to the principal obligation) unless such
amount is expressly authorized by the agreement creating the debt or
permitted by law.'' \14\
---------------------------------------------------------------------------
\9\ See generally Debt Collection Practices (Regulation F), 85
FR 76734, 76735-36 (Nov. 30, 2020).
\10\ 15 U.S.C. 1692a(6) (defining ``debt collector''); 12 CFR
1006.2(i) (same).
\11\ 15 U.S.C. 1692e; 12 CFR 1006.18(a).
\12\ 15 U.S.C. 1692e(2)(A); 12 CFR 1006.18(b)(2)(i).
\13\ 15 U.S.C. 1692f; 12 CFR 1006.22(a).
\14\ 15 U.S.C. 1692f(1); 12 CFR 1006.22(b). See also, e.g.,
Tuttle v. Equifax Check, 190 F.3d 9, 13 (2nd Cir. 1999) (noting
that, if state law expressly prohibits service charges, a service
charge cannot be imposed even if the contract allows it).
---------------------------------------------------------------------------
The Bureau reminds debt collectors about these FDCPA prohibitions.
The prohibition on misrepresentations includes misrepresenting that a
consumer must pay a debt stemming from a charge that exceeds the amount
permitted by the No Surprises Act. Thus, for example, a debt collector
who represents that a consumer owes a debt arising from out-of-network
charges for emergency services may violate the prohibition on
misrepresentations if those charges exceed the amount permitted by the
No Surprises Act. Courts have also emphasized that collecting an amount
that exceeds what is owed would violate the prohibition on unfair or
unconscionable debt collection practices.
Many debt collectors furnish information about unpaid medical debts
to consumer reporting agencies (CRAs).\15\ Debt collectors who furnish
information and the CRAs to which they furnish that information are
subject to the FCRA and its implementing Regulation V.\16\ The FCRA and
Regulation V impose obligations on CRAs and furnishers relating to the
accuracy of information in consumer reports. Among these is the
requirement that, when preparing a consumer report, CRAs ``shall follow
reasonable procedures to assure maximum possible accuracy of the
information concerning the individual about whom the report relates,''
\17\ and the requirement that furnishers ``establish and implement
reasonable written policies and procedures regarding the accuracy and
integrity of the information relating to consumers that it furnishes to
a consumer reporting agency.'' \18\ The FCRA and Regulation V also
require CRAs and furnishers to conduct reasonable and timely
investigations of consumer disputes to verify the accuracy of furnished
information.\19\
---------------------------------------------------------------------------
\15\ See Bureau of Consumer Fin. Prot., Market Snapshot: Third-
Party Debt Collections Tradeline Reporting, at 5, 12-14 (July 2019),
https://files.consumerfinance.gov/f/documents/201907_cfpb_third-party-debt-collections_report.pdf (finding that, in the second
quarter of 2018, medical debt accounted for approximately two-thirds
of total third-party collections tradelines). See also Bureau of
Consumer Fin. Prot., Consumer credit reports: A study of medical and
non-medical collections, at 4-5 (Dec. 2014), https://files.consumerfinance.gov/f/201412_cfpb_reports_consumer-credit-medical-and-non-medical-collections.pdf (finding that, based on data
from 2012 through 2014, medical debt collections tradelines affected
the credit reports of nearly one-fifth of all consumers with credit
reports); id. at 5 (finding that, based on data from 2012 through
2014, medical debt collection tradelines accounted for over half of
all debt collection tradelines with an identifiable creditor or
provider).
\16\ 15 U.S.C. 1681 through 1681x; 12 CFR part 1022.
\17\ 15 U.S.C. 1681e(b).
\18\ 12 CFR 1022.42(a).
\19\ 15 U.S.C. 1681i, 1681s-2; 12 CFR 1022.43.
---------------------------------------------------------------------------
The Bureau reminds furnishers and CRAs that the accuracy and
dispute obligations imposed by the FCRA and Regulation V apply with
respect to debts stemming from charges that exceed the amount permitted
by the No Surprises Act. Thus, for example, a debt collector who
furnishes information indicating that a consumer owes a debt arising
from out-of-network charges for emergency services (or a CRA that
includes such information in a consumer report) may violate the FCRA
and Regulation V if those charges exceed the amount permitted by the No
Surprises Act or if the furnisher (or CRA) fails to meet its dispute
obligations.
The Bureau will closely review the practices of those engaged in
the collection or reporting of medical debt. The Bureau will hold debt
collectors accountable for failing to comply with the FDCPA and
Regulation F, and it will hold CRAs and furnishers accountable for
failing to comply with the FCRA and Regulation V. The Bureau will use
all appropriate tools to assess whether supervisory, enforcement, or
other action may be necessary.
II. Regulatory Matters
This Bulletin constitutes a general statement of policy exempt from
the notice and comment rulemaking requirements of the Administrative
Procedure Act.\20\ It summarizes existing legal requirements. It does
not impose any legal requirements on external parties, nor does it
create or confer any substantive rights on external parties that could
be enforceable in any administrative or civil proceeding. Because no
notice of proposed rulemaking is required in issuing this Bulletin, the
Regulatory Flexibility Act also does not require an initial or final
regulatory flexibility analysis.\21\ The Bureau has also determined
that the issuance of this Bulletin does not impose any new or revise
any existing recordkeeping, reporting, or disclosure requirements on
covered entities or members of the public that would be collections of
information requiring approval by the Office of Management and Budget
under the Paperwork Reduction Act of 1995.\22\
---------------------------------------------------------------------------
\20\ 5 U.S.C. 553(b).
\21\ 5 U.S.C. 603(a), 604(a).
\22\ 44 U.S.C. 3501 et seq.
Rohit Chopra,
Director, Consumer Financial Protection Bureau.
[FR Doc. 2022-01012 Filed 1-19-22; 8:45 am]
BILLING CODE 4810-AM-P