Medicare Program; Contract Year 2023 Policy and Technical Changes to the Medicare Advantage and Medicare Prescription Drug Benefit Programs, 1842-1960 [2022-00117]
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Federal Register / Vol. 87, No. 8 / Wednesday, January 12, 2022 / Proposed Rules
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Centers for Medicare & Medicaid
Services
42 CFR Parts 422 and 423
[CMS–4192–P]
RIN 0938–AU30
Medicare Program; Contract Year 2023
Policy and Technical Changes to the
Medicare Advantage and Medicare
Prescription Drug Benefit Programs
Centers for Medicare &
Medicaid Services (CMS), Department
of Health and Human Services (HHS).
ACTION: Proposed rule.
AGENCY:
This proposed rule would
revise the Medicare Advantage (MA)
(Part C) program and Medicare
Prescription Drug Benefit (Part D)
program regulations to implement
changes related to marketing and
communications, past performance, Star
Ratings, network adequacy, medical loss
ratio reporting, special requirements
during disasters or public emergencies,
and pharmacy price concessions. This
proposed rule would also revise
regulations related to dual eligible
special needs plans (D–SNPs), other
special needs plans, and cost contract
plans.
SUMMARY:
To be assured consideration,
comments must be received at one of
the addresses provided below, by March
7, 2022.
ADDRESSES: In commenting, please refer
to file code CMS–4192–P.
Comments, including mass comment
submissions, must be submitted in one
of the following three ways (please
choose only one of the ways listed):
1. Electronically. You may submit
electronic comments on this regulation
to https://www.regulations.gov. Follow
the ‘‘Submit a comment’’ instructions.
2. By regular mail. You may mail
written comments to the following
address ONLY: Centers for Medicare &
Medicaid Services, Department of
Health and Human Services, Attention:
CMS–4192–P, P.O. Box 8013, Baltimore,
MD 21244–8013.
Please allow sufficient time for mailed
comments to be received before the
close of the comment period.
3. By express or overnight mail. You
may send written comments to the
following address ONLY: Centers for
Medicare & Medicaid Services,
Department of Health and Human
Services, Attention: CMS–4192–P, Mail
Stop C4–26–05, 7500 Security
Boulevard, Baltimore, MD 21244–1850.
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DATES:
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For information on viewing public
comments, see the beginning of the
SUPPLEMENTARY INFORMATION section.
FOR FURTHER INFORMATION CONTACT:
Marna Metcalf Akbar, (410) 786–8251,
or Melissa Seeley, (212) 616–2329—
General Questions.
Jacqueline Ford, (410) 786–7767—Part C
Issues.
PartCandDStarRatings@cms.hhs.gov—
Part C and D Star Ratings Issues.
Marna Metcalf-Akbar, (410) 786–8251—
D–SNP Issues.
SUPPLEMENTARY INFORMATION:
Inspection of Public Comments: All
comments received before the close of
the comment period are available for
viewing by the public, including any
personally identifiable or confidential
business information that is included in
a comment. We post all comments
received before the close of the
comment period on the following
website as soon as possible after they
have been received: https://
www.regulations.gov. Follow the search
instructions on that website to view
public comments. CMS will not post on
Regulations.gov public comments that
make threats to individuals or
institutions or suggest that the
individual will take actions to harm the
individual. CMS continues to encourage
individuals not to submit duplicative
comments. We will post acceptable
comments from multiple unique
commenters even if the content is
identical or nearly identical to other
comments.
Acronyms
ACC Automated Criteria Check
ANOC Annual Notice of Change
ARB At-Risk Beneficiaries
BBA Bipartisan Budget Act
CAHPS Consumer Assessment of
Healthcare Providers and Systems
CMS Centers for Medicare & Medicaid
Services
COI Collection of Information
COVID–19 Coronavirus 2019 Disease
C–SNP Chronic Condition Special Needs
Plan
DME Durable Medical Equipment
D–SNP Dual Eligible Special Needs Plan
EOC Evidence of Coverage
FFS Fee-for-Service
FIDE SNP Fully Integrated Dual Eligible
Special Needs Plan
HEDIS Healthcare Effectiveness Data and
Information Set
HHS Department of Health and Human
Services
HIDE SNP Highly Integrated Dual Eligible
Special Needs Plan
HOS Health Outcomes Survey
HPMS Health Plan Management System
HSD Health Service Delivery
ICR Information Collection Requirement
I–SNP Institutional Special Needs Plan
MA Medicare Advantage
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MAC Medicare Administrative Contractor
MACPAC Medicaid and CHIP Payment and
Access Commission
MA–PD Medicare Advantage Prescription
Drug
MCO Managed Care Organization
MCMG Medicare Communications and
Marketing Guidelines
MACPAC Medicaid and CHIP Payment and
Access Commission
MedPAC Medicare Payment Advisory
Commission
MIPPA Medicare Improvements for Patients
and Providers Act
MLR Medical Loss Ratio
MMA Medicare Prescription Drug,
Improvement, and Modernization Act
MMP Medicare-Medicaid Plan
MOC Model of Care
MOOP Maximum Out-of-Pocket
NAMBA National Average Monthly Bid
Amount
NEMT Non-emergency Medical
Transportation
NMM Network Management Module
OACT Office of the Actuary
OMB Office of Management and Budget
PACE Programs of All-Inclusive Care for the
Elderly
PBP Plan Benefit Package
PDE Prescription Drug Event
PDP Prescription Drug Plan
PHE Public Health Emergency
PRA Paperwork Reduction Act
RFI Request for Information
RFA Regulatory Flexibilities Act
SAE Service Area Expansion
SB Summary of Benefits
SNP Special Needs Plan
SSA Social Security Administration
TPMO Third-Party Marketing Organization
I. Executive Summary
A. Purpose
Over 27 million individuals receive
their Medicare benefits through
Medicare Advantage (MA or Part C),
including plans that offer Medicare
Prescription Drug Benefit (Part D)
coverage. Over 24 million individuals
receive Part D coverage through
standalone Part D plans. The primary
purpose of this proposed rule is to
implement changes to the MA and Part
D programs. The proposed provisions in
this rule will reduce out-of-pocket
prescription drug costs; improve price
transparency and market competition
under the Part D program; strengthen
consumer protections to ensure MA and
Part D beneficiaries have accurate and
accessible information about their
health plan choices and benefits;
strengthen CMS oversight of MA and
Part D plans; and improve the
integration of Medicare and Medicaid
programs for individuals enrolled in
dual eligible special needs plans (D–
SNPs). The proposed D–SNP provisions
build on the Patient Protection and
Affordable Care Act of 2010 (Affordable
Care Act) (Pub. L. 111–148), the
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Bipartisan Budget Act (BBA) of 2018
(Pub. L. 115–123), CMS experience
administering the MA and Part D
programs, and the experiences of
Medicare-Medicaid Plans (MMPs) to
better align and integrate benefits for
dually eligible beneficiaries.
B. Summary of Major Provisions
1. Enrollee Participation in Plan
Governance (§ 422.107)
Managed care plans derive significant
value from engaging enrollees in
defining, designing, participating in,
and assessing their care systems.1 We
are proposing to require that any MA
organization offering a D–SNP must
establish one or more enrollee advisory
committees in each State to solicit direct
input on enrollee experiences. We also
propose that the committee include a
reasonably representative sample of
individuals enrolled in the D–SNP(s)
and solicit input on, among other topics,
ways to improve access to covered
services, coordination of services, and
health equity for underserved
populations. We believe that the
establishment and maintenance of an
enrollee advisory committee is a
valuable beneficiary protection to
ensure that enrollee feedback is heard
by managed care plans and to help
identify and address barriers to highquality, coordinated care for dually
eligible individuals.
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2. Standardizing Housing, Food
Insecurity, and Transportation
Questions on Health Risk Assessments
(§ 422.101)
Section 1859(f)(5)(A)(ii)(I) of Social
Security Act (hereafter known as the
Act) requires each special needs plan
(SNP) to conduct an initial assessment
and an annual reassessment of the
individual’s physical, psychosocial, and
functional needs. We codified this
requirement at § 422.101(f)(1)(i) as part
of the model of care requirements for all
MA SNPs. Certain social risk factors can
lead to unmet social needs that directly
influence an individual’s physical,
psychosocial, and functional status.
Many dually eligible individuals
contend with multiple social risk factors
such as homelessness, food insecurity,
lack of access to transportation, and low
levels of health literacy.2 Building on
1 Centers for Medicare & Medicaid Services.
(n.d.). Person & Family Engagement Strategy:
Sharing with Our Partners. Retrieved from https://
www.cms.gov/Medicare/Quality-Initiatives-PatientAssessment-Instruments/QualityInitiativesGenInfo/
Downloads/Person-and-Family-EngagementStrategy-Summary.pdf.
2 Medicaid and CHIP Payment and Access
Commission, ‘‘Report to Congress on Medicaid and
CHIP,’’ June 2020. Retrieved from: https://
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CMS’s experience with other programs
and model tests, we propose to require
that all SNPs include standardized
questions on housing stability, food
security, and access to transportation as
part of their health risk assessments.
Our proposal would result in SNPs
having a more complete picture of the
risk factors that may inhibit enrollees
from accessing care and achieving
optimal health outcomes and
independence. We believe this
knowledge would better equip the MA
organizations offering these SNPs to
meet the needs of their members. Our
proposal would also equip MA
organizations with person-level
information that would help them better
connect people to covered services and
social service organizations and public
programs that can help resolve housing
instability, food insecurity, or
transportation challenges. Our proposal
also would have the benefit of
standardizing these data elements
collected through HRAs, which we
believe would eventually facilitate
better data exchange among SNPs (when
an individual transitions from one SNP
to another) as well as facilitate the care
management requirements under
section 1859(f)(5) of the Act.
3. Refining Definitions for Fully
Integrated and Highly Integrated D–
SNPs (§§ 422.2 and 422.107)
Dually eligible individuals have an
array of choices for how to receive their
Medicare coverage. We propose several
changes to how we define fully
integrated dual eligible special needs
plan (FIDE SNP) and highly integrated
dual eligible special needs plan (HIDE
SNP) to help differentiate various types
of D–SNPs, clarify options for
beneficiaries, and improve integration.
We propose to require, for 2025 and
subsequent years, that all FIDE SNPs
have exclusively aligned enrollment, as
defined in § 422.2, and cover Medicaid
home health, durable medical
equipment, and behavioral health
services through a capitated contract
with the State Medicaid agency. We
propose to require that each HIDE SNP’s
capitated contract with the State apply
to the entire service area for the D–SNP
for plan year 2025 and subsequent
years. Consistent with existing policy
outlined in sub-regulatory guidance, we
also propose to codify specific limited
benefit carve-outs for FIDE SNPs and
HIDE SNPs.
We believe these proposals will create
better experiences for beneficiaries and
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June-2020-Report-to-Congress-on-Medicaid-andCHIP.pdf.
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move FIDE SNPs and HIDE SNPs
toward greater integration, which we
believe is a purpose of the amendments
to section 1859(f) of the Act regarding
integration made by section 50311(b) of
the BBA of 2018.
4. Additional Opportunities for
Integration Through State Medicaid
Agency Contracts (§ 422.107)
Section 164 of Medicare
Improvements for Patients and
Providers Act of 2008 (MIPPA) (Pub. L.
110–275) amended section 1859(f) of the
Act to require that a D–SNP contract
with the State Medicaid agency in each
State in which the D–SNP operates to
provide benefits, or arrange for the
provision of Medicaid benefits, to which
an individual is entitled. States have
used these contracts to better integrate
care for dually eligible individuals. We
propose to codify new pathways
through which States can use these
contracts to require that certain D–SNPs
with exclusively aligned enrollment (a)
establish contracts that only include one
or more D–SNPs within a State, and (b)
integrate materials and notices for
enrollees. Where States choose to use
this opportunity, it would help
individuals better understand their
coverage. Because Star Ratings are
assigned at the contract level, this
proposal would also provide the State
and the public with greater transparency
on the quality ratings for the D–SNP(s),
helping CMS and States better identify
disparities between dually eligible
beneficiaries and other beneficiaries and
target interventions accordingly.
We also propose mechanisms to better
coordinate State and CMS monitoring
and oversight of certain D–SNPs when
a State has elected to require these
additional levels of integration,
including granting State access to
certain CMS information systems.
Collectively, our proposals would
improve Federal and State oversight of
certain D–SNPs (and their affiliated
Medicaid managed care plans) through
greater information-sharing among
government regulators.
5. Attainment of the Maximum Out-ofPocket Limit (§§ 422.100 and 422.101)
In order to ensure that MA plan
benefits do not discriminate against
higher cost, less healthy enrollees, MA
plans are required to establish a limit on
beneficiary cost-sharing for Medicare
Part A and B services after which the
plan pays 100 percent of the service
costs. Current guidance allows MA
plans, including D–SNPs, to not count
Medicaid-paid amounts or unpaid
amounts toward this maximum out-ofpocket (MOOP) limit, which results in
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increased State payments of Medicare
cost-sharing and disadvantages
providers serving dually eligible
individuals in MA plans. We propose to
specify that the MOOP limit in an MA
plan (after which the plan pays 100
percent of MA costs for Part A and Part
B services) is calculated based on the
accrual of all cost-sharing in the plan
benefit, regardless of whether that cost
sharing is paid by the beneficiary,
Medicaid, other secondary insurance, or
remains unpaid because of State limits
on the amounts paid for Medicare costsharing and dually eligible individuals’
exemption from Medicare cost-sharing.
The proposal would result in more
equitable payment for MA providers
serving dually eligible beneficiaries. We
project that our proposal would result in
increased bid costs for the MOOP for
some MA plans. A portion of those
higher bid costs would result in
increased Medicare spending of $3.9
billion over 10 years. That cost is
partially offset by lower Federal
Medicaid spending of $2.7 billion and
the portion of Medicare spending paid
by beneficiary Part B premiums, which
totals $600 million over 10 years. The
net 10-year cost estimate for the
proposal is $614.8 million.
6. Special Requirements During a
Disaster or Emergency (§ 422.100(m))
In order to ensure enrollees have
uninterrupted access to care, current
regulations provide for special
requirements at § 422.100(m) for MA
plans during disasters or emergencies,
including public health emergencies
(PHEs), such as requirements for plans
to cover services provided by noncontracted providers and to waive
gatekeeper referral requirements. The
timeframe during which these special
rules apply can be very limited
depending on the type or scope of the
disaster or emergency, while other
situations, like the current PHE for
COVID–19, may have an uncertain end
date. Currently, the regulation states
that a disaster or emergency ends (thus
ending the obligation for MA plans to
comply with the special requirements)
the earlier of when an end date is
declared or when, if no end date was
identified in the declaration or by the
official that declared the disaster or
emergency, 30 days have passed since
the declaration. This has caused some
confusion among stakeholders, who are
unsure whether to continue special
requirements during a state of disaster
or emergency after 30 days, or whether
those special requirements do not apply
after the 30-day time period has elapsed.
This proposal would clarify the period
of time during which MA organizations
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must comply with the special
requirements to ensure access for
enrollees to covered services throughout
the disaster or emergency period,
especially when the end date is unclear
and the period renews several times. We
also propose to codify an additional
condition for triggering the special
requirements imposed by
§ 422.100(m)(1), specifically that there is
a disruption in access to health care at
the same time as the disaster or
emergency.
7. Amend MA Network Adequacy Rules
by Requiring a Compliant Network at
Application (§ 422.116)
We are proposing to amend § 422.116
to require applicants to demonstrate that
they meet the network adequacy
standards for the pending service area as
part of the MA application process for
new and expanding service areas and to
adopt a time-limited 10-percentage
point credit toward meeting the
applicable network adequacy standards
for the application evaluation. Under
our current rules, we require that an
applicant attest that it has an adequate
provider network that provides
enrollees with sufficient access to
covered services, and we will not deny
an application based on the evaluation
of the MA plan’s network. Network
adequacy reviews are a critical
component for confirming that access to
care is available for enrollees. As such,
we believe that requiring applicants to
meet network adequacy standards as
part of the application process will
strengthen our oversight of an
organization’s ability to provide an
adequate network of providers to deliver
care to MA enrollees. This change
would also provide MA organizations
with information regarding their
network adequacy ahead of bid
submissions, mitigating current issues
with late changes to the bid that may
affect the bid pricing tool. Finally, we
understand that it may be difficult for
applicants to have a full network in
place almost one year ahead of the
beginning of the contract as the
proposed change for network adequacy
rules would require. Therefore, the
proposal includes a 10-percentage point
credit towards the percentage of
beneficiaries residing within published
time and distance standards for new or
expanding service area applicants. Once
the contract is operational, the 10percentage point credit would no longer
apply and MA organizations would
need to meet full compliance.
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8. Allow CMS To Calculate Star Ratings
for Certain Measures for 2023 Given
Impacts of the COVID–19 Public Health
Emergency (§ 422.166)
Due to the scope and duration of the
COVID–19 public health emergency, we
codified a change to the 2022 Star
Ratings methodology in the interim final
rule titled ‘‘Medicare and Medicaid
Programs, Clinical Laboratory
Improvement Amendments (CLIA), and
Patient Protection and Affordable Care
Act; Additional Policy and Regulatory
Revisions in Response to the COVID–19
Public Health Emergency’’ (CMS–3401–
IFC; 85 FR 54820), published in the
Federal Register and effective on
September 2, 2020, which included a
change to our extreme and
uncontrollable circumstances policy at
42 CFR 422.166(i)(11) to make it
possible for us to calculate 2022 Star
Ratings for MA contracts. We propose
making a technical change at
§ 422.166(i)(12) to enable CMS to
calculate 2023 Star Ratings for three
Healthcare Effectiveness Data and
Information Set measures that are based
on the Health Outcomes Survey.
Specifically, these measures are
Monitoring Physical Activity, Reducing
the Risk of Falling, and Improving
Bladder Control. Without this technical
change, CMS will be unable to calculate
measure-level 2023 Star Ratings for
these measures for any MA contract.
9. Past Performance Methodology To
Better Hold Plans Accountable for
Violating CMS Rules (§§ 422.502 and
422.503)
In the previous rulemaking cycle,
CMS modified the past performance
methodology, revising the elements that
are reviewed to determine if CMS
should permit an organization to enter
into or expand an existing contract. The
current regulatory language prohibits an
organization from expanding or entering
into a new contract if it has a negative
net worth or has been under sanction
during the performance timeframe. We
are proposing to include an
organization’s record of Star Ratings,
bankruptcy issues, and compliance
actions in our methodology going
forward.
10. Marketing and Communications
Requirements on MA and Part D Plans
To Assist Their Enrollees (§§ 422.2260
and 423.2260, 422.2267 and 423.2267,
422.2274 and 423.2274)
CMS has seen an increase in
beneficiary complaints associated with
and has received feedback from
beneficiary advocates and stakeholders
concerned about the marketing practices
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of third-party marketing organizations
(TPMOs) who sell multiple MA and Part
D products. In 2020, we received a total
of 15,497 complaints related to
marketing. In 2021, excluding
December, the total was 39,617. We are
unable to say that every one of the
complaints are a result of TPMO
marketing activities, but based on a
targeted search, we do know that many
are related to TPMO marketing. In
addition, we have seen an increase in
third party print and television ads,
which appears to be corroborated by
state partners. Through rulemaking, we
will address the concerns with TPMOs
by means of the following three
proposed updates to the
communications and marketing
requirements under 42 CFR parts 422
and 423, subpart V: (1) We propose to
define TPMOs in the regulation at
§§ 422.2260 and 423.2260 to remove any
ambiguity associated with MA plans/
Part D sponsors responsibilities for
TPMO activities associated with the
selling of MA and Part D plans, (2) we
propose to add a new disclaimer that
would be required when TPMOs market
MA plans/Part D products
(§§ 422.2267(e) and 423.2267(e)), and (3)
we propose an update to §§ 422.2274
and 423.2274 to require additional plan
oversight requirements associated with
TPMOs, in addition to what is already
required under §§ 422.504(i) and
423.505(i) if the TPMO is a first tier,
downstream or related entity (FDRs).
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CMS’ January 2021 final rule (86 FR
5864) did not require notice and
taglines, based on the HHS Office for
Civil Rights repeal of certain notice and
tagline requirements associated with
section 1557 of the Patient Protection
and Affordable Care Act of 2010
(Affordable Care Act). In the months
since the publication of this rule, CMS
gained additional insight regarding the
void created by the lack of notification
requirements. Based on the significant
population (12.2 percent) of those 65
and older who speak a language other
than English in the home and
complaints CMS received through our
Complaint Tracking Module, we
propose to require MA and Part D plans
create a multi-language insert that
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would inform the reader, in the top
fifteen languages used in the U.S., that
interpreter services are available for
free. As a note, CMS provides plans a
list of all languages that are spoken by
5 percent or more of the population for
every county in the U.S. We propose to
require the inclusion of the multilanguage insert whenever a Medicare
beneficiary is provided a CMS required
material (for example, Evidence of
Coverage, Annual Notice of Change,
enrollment form, Summary of Benefits)
as defined under §§ 422.2267(e) and
423.2267(e). Finally, we propose
codifying a number of current subregulatory communications and
marketing requirements that were
inadvertently not included during the
previous updates to 42 CFR parts 422
and 423, subpart V.
11. Greater Transparency in Medical
Loss Ratio Reporting (§§ 422.2460 and
423.2460)
To improve transparency and
oversight concerning the use of Trust
Fund dollars, we are proposing to
reinstate the detailed medical loss ratio
(MLR) reporting requirements that were
in effect for contract years 2014 to 2017,
which required reporting of the
underlying data used to calculate and
verify the MLR and any remittance
amount, such as incurred claims, total
revenue, expenditures on quality
improving activities, non-claims costs,
taxes, and regulatory fees. In addition,
we are proposing the collection of
additional details regarding plan
expenditures so we can better assess the
accuracy of MLR submissions, the value
of services being provided to enrollees
under MA and Part D plans, and the
impacts of recent rule changes that
removed limitations on certain
expenditures that count toward the 85
percent MLR requirement.
12. Pharmacy Price Concessions to Drug
Prices at the Point of Sale (§ 423.100)
The ‘‘negotiated prices’’ of drugs, as
the term is currently defined in
§ 423.100, must include all network
pharmacy price concessions except
those contingent amounts that cannot
‘‘reasonably be determined’’ at the
point-of-sale. Under this exception,
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negotiated prices typically do not reflect
any performance-based pharmacy price
concessions that lower the price a
sponsor ultimately pays for a drug,
based on the rationale that these
amounts are contingent upon
performance measured over a period
that extends beyond the point of sale
and thus cannot reasonably be
determined at the point of sale.
We are proposing to eliminate this
exception for contingent pharmacy price
concessions. We are proposing to delete
the existing definition of ‘‘negotiated
prices’’ at § 423.100 and to adopt a new
definition for the term ‘‘negotiated
price’’ at § 423.100, which we are
proposing to define as the lowest
amount a pharmacy could receive as
reimbursement for a covered Part D drug
under its contract with the Part D plan
sponsor or the sponsor’s intermediary
(that is, the amount the pharmacy
would receive net of the maximum
negative adjustment that could result
from any contingent pharmacy payment
arrangement and before any additional
contingent payment amounts, such as
incentive fees). To implement the
proposed change at the point of sale,
Part D sponsors and their pharmacy
benefit managers (PBMs) would load
revised drug pricing tables reflecting the
lowest possible reimbursement into
their claims processing systems that
interface with contracted pharmacies.
The proposed changes would take effect
on January 1, 2023, meaning, if
finalized, Part D sponsors would need to
account for the changes in the bids that
they submit for contract year 2023.
We are also proposing to add a
definition of ‘‘price concession’’ at
§ 423.100. Although ‘‘price concession’’
is a term important to the adjudication
of the Part D program, it has not yet
been defined in the Part D statute, Part
D regulations, or sub-regulatory
guidance. We are proposing to define
price concession in a broad manner to
include all forms of discounts and direct
or indirect subsidies or rebates that
serve to reduce the costs incurred under
Part D plans by Part D sponsors.
C. Summary of Costs and Benefits
BILLING CODE 4120–01–P
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Summary of Major Provisions
of Rule
1. Enrollee Participation in Plan
Governance(§ 422.107)
Impact
We propose to require that that any MA
organization offering a D-SNP must
establish one or more enrollee advisory
committees in each State to solicit direct
input on enrollee experiences.
2. Standardizing Housing, Food
Insecurity, and Transportation
Questions on Health Risk Assessments
(§ 422.101)
Building on CMS's experience with other
programs and model tests, we propose to
require that all SNPs include standardized
questions on housing stability, food
security, and access to transportation as
part of their health risk assessments.
3. Refining Definitions for Fully
Integrated and Highly Integrated DSNPs (§§ 422.2 and 422.107)
We propose to require, for 2025 and
subsequent years, that all FIDE SNPs have
exclusively aligned enrollment, as defined
in § 422.2, and cover Medicaid home
health, durable medical equipment, and
behavioral health services through a
capitated contract with the State Medicaid
agency. We propose to require that each
HIDE SNP's capitated contract with the
State apply to the entire service area for the
D-SNP for plan year 2025 and subsequent
years. Consistent with existing policy
outlined in sub-regulatory guidance, we
also propose to codify specific limited
benefit carve-outs for FIDE SNPs and
HIDE SNPs.
We propose to codify new pathways
through which States can use the State
Medicaid agency contracts to require that
certain D-SNPs with exclusively aligned
enrollment (a) apply and request to
establish contracts that only include one or
more D-SNP within a State, and (b)
integrate materials and notices for
enrollees. We also propose mechanisms to
better coordinate State and CMS
monitoring and oversight of certain DSNPs when a State has elected to require
these additional levels of integration,
including granting State access to certain
CMS information systems.
4. Additional Opportunities for
Integration through State Medicaid
Agency Contracts
(§ 422.107)
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Description
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There is on average an
annual impact of $0.9
million for establishing and
maintaining these advisory
committees with however a
wide ran_ge of variabilitv.
For the initial year of
implementation, there is an
impact on Medicare
Advantage special needs
plans to update systems. We
are unable to reliably
estimate the additional
burden in subsequent years.
There is a one-time impact
to update contracts.
There is a one-time $1.1
million impact shared
among the Federal
Government, State
governments, and MA
organizations to create new
contracts and to update
systems to review the new
materials.
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Description
Impact
We propose to specify that the maximum
out-of-pocket limit in an MA plan (after
which the plan pays 100 percent of MA
costs) is calculated based on the accrual of
all cost- sharing in the plan benefit,
whether that cost sharing is paid by the
beneficiary, Medicaid, other secondary
insurance, or remains unpaid because of
State limits on the amounts paid for
Medicare cost-sharing and dually eligible
individuals' exemption from Medicare
cost- sharing.
The proposal would increase
Medicare spending by $3. 9
billion over 10 years. That
cost is partially offset by
lower Federal Medicaid
spending of $2.7 billion and
the portion of Medicare
spending paid by
beneficiary Part B
premiums, which totals
$600 million over 10 years.
The net 10-year cost
estimate for the proposal is
$614.8 million.
None anticipated.
This proposal would clarify the period of
time during which MA organizations must
comply with the special requirements to
ensure access for enrollees to covered
services throughout a disaster or
emergency (including PHEs) period,
especially when the end date is unclear and
the period renews several times. We also
propose an additional condition, that there
is a disruption in access to health care for
enrollees, for triggering the special
requirements imposed bv § 422.l00(m)(l).
7. Amend MA Network Adequacy
We are proposing to amend§ 422.116 to
require an applicant to demonstrate
Rules by Requiring a Compliant
compliance with network adequacy
Network at Application(§ 422.116)
standards as part of the MA application
process for new and expanding service
areas and to adopt a time-limited 10
percentage point credit toward meeting the
applicable network adequacy standards for
the annlication evaluation.
8. Allow CMS to Calculate Star
We propose making a technical change at
Ratings for Certain Measures for 2023
§ 422.166(i)(l2) to enable CMS to
Given Impacts of the COVID-19 Public calculate 2023 Star Ratings for three
Health Emergency(§ 422.166)
Healthcare Effectiveness Data and
Information Set measures that are based on
the Health Outcomes Survev.
9. Past Performance Methodology to
We are proposing to include Star Ratings,
Better Hold Plans Accountable for
bankruptcy issues, and compliance actions
Violating CMS Rules (§§ 422.502 and
in our methodology going forward.
422.503)
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6. Special Requirements during a
Disaster or Emergency (§ 422. lO0(m))
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None anticipated.
None anticipated.
None anticipated.
12JAP2
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Summary of Major Provisions
of Rule
5. Attainment of the Maximum Out-ofPocket Limit(§§ 422.100 and 422.101)
1847
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Summary of Major Provisions
of Rule
10. Marketing and Communications
Requirements on MA and Part D Plans
to Assist Their Enrollees(§§ 422.2260
and 423.2260, 422.2267 and 423.2267,
422.2274 and 423.2274)
Description
Impact
Through rulemaking, we will address the
concerns with TPMOs by means of
proposed updates to the communications
and marketing requirements under 42 CFR
parts 422 and 423, subpart V.
There is an annual impact of
$0.3 million to print the
multi-language insert.
We propose to require MA and Part D
plans to create a multi-language insert that
would inform the reader, in the top fifteen
languages used in the U.S., that interpreter
services are available for free. We propose
to require the inclusion of the multilanguage insert whenever a Medicare
beneficiary is provided a CMS required
material as defined under§§ 422.2267(e)
and 423.2267(e).
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Medicare Advantage
organizations and Part D
sponsors are expected to pay
an additional $268.6 million
in remittances to the
Treasury over a 10-year
period. There is an annual
additional $2.3 million
administrative cost to MA
organizations and Part D
sponsors for complying with
these provisions, as well as
a $0.2 million cost to the
government for Federal
contractors.
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11. Greater Transparency in Medical
Loss Ratio Reporting(§§ 422.2460,
422.2490, and 423.2460)
Lastly, we propose codifying a number of
current sub-regulatory communications
and marketin_g requirements.
To improve transparency and oversight
concerning the use of Trust Fund dollars,
we are proposing to reinstate the detailed
MLR reporting requirements that were in
effect for contract years 2014-2017, which
required reporting of the underlying data
used to calculate and verify the MLR and
any remittance amount. In addition, we are
proposing the collection of additional
details regarding plan expenditures so we
can better assess the accuracy of MLR
submissions, the value of services being
provided to enrollees, and the impacts of
recent rule changes.
Federal Register / Vol. 87, No. 8 / Wednesday, January 12, 2022 / Proposed Rules
Summary of Major Provisions
of Rule
12. Pharmacy Price Concessions to
Drug Prices at the Point of Sale ( §
423.100)
II. Provisions of the Proposed Rule
A. Improving Experiences for Dually
Eligible Individuals
1. Overview and Background
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Over 11 million people are
concurrently enrolled in both Medicare
and Medicaid. Beneficiaries who are
dually eligible for both Medicare and
Medicaid can face significant challenges
in navigating the two programs, which
include separate or overlapping benefits
and administrative processes.
Fragmentation between the two
programs can result in a lack of
coordination for care delivery,
potentially resulting in: (1) Missed
opportunities to provide appropriate,
high-quality care and improve health
outcomes; and (2) undesirable
outcomes, such as avoidable
hospitalizations and poor beneficiary
experiences. Advancing policies and
programs that integrate care for dually
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Impact
We are proposing to eliminate the
Requiring pharmacy price
exception for pharmacy price concessions
concessions in the
that cannot reasonably be determined at the negotiated price is expected
point of sale. We are also proposing to
to reduce beneficiary costs
delete the existing definition of "negotiated by $21.3 billion over 10
prices" at§ 423.100 and to adopt a new
years, or approximately 2
defmition for the term "negotiated price" at percent. In addition, the
§ 423 .100, which we are proposing to
proposal is estimated to
define as the lowest amount a pharmacy
have $40 billion in Part D
could receive as reimbursement for a
costs for the government
covered Part D drug under its contract with over 10 years due to
increases in direct subsidy
the Part D plan sponsor or the sponsor's
intermediary. Lastly, we are proposing to
and low-income premium
add a definition of "price concession" at §
subsidy payments, which
423.100.
represents a 3 percent
increase. Manufacturers
would save about $14.6
billion over 10 years. We
expect a one-time cost to
plan sponsors of $0 .1
million to update svstems.
eligible individuals is one way in which
we seek to address such fragmentation.3
‘‘Integrated care’’ refers to delivery
system and financing approaches that—
• Maximize person-centered
coordination of Medicare and Medicaid
services, across primary, acute, longterm, behavioral, and social domains;
• Mitigate cost-shifting incentives,
including total-cost-of-care
accountability across Medicare and
Medicaid; and
• Create seamless experiences for
beneficiaries.
There is a range of approaches to
integrating Medicare and Medicaid
benefits or financing for dually eligible
individuals, including through
demonstrations and existing programs.
The most prevalent forms of integrated
3 For example, see chapter 1 of Medicaid and
CHIP Payment and Access Commission, Report to
Congress on Medicaid and CHIP, June 2021, and
chapter 12 of Medicare Payment Advisory
Committee, June 2019 Report to the Congress:
Medicare and the Health Care Delivery System.
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care use capitated financing, including
capitation of health plans to cover the
full range of Medicare and Medicaid
services. Some States have carefully
married MA dual eligible special needs
plans (D–SNPs) with Medicaid managed
care organizations (MCOs) to create
integrated care programs for dually
eligible individuals. Researchers have
generally found positive results from
such integrated care approaches. For
example, a study in Minnesota showed
that enrollees in fully integrated
Medicare-Medicaid managed care plans
had greater primary care physician use
and lower inpatient hospital and
emergency department use in
comparison to service delivery when
Medicare and Medicaid-funded services
were delivered independently. The
study also found that home and
community-based service use was
greater for the fully integrated MedicareMedicaid managed care plans than the
comparison population and nursing
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EP12JA22.003
BILLING CODE 4120–01–C
Description
1849
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Federal Register / Vol. 87, No. 8 / Wednesday, January 12, 2022 / Proposed Rules
facility use was no greater.4 A study in
Oregon found that dually eligible
individuals enrolled in plans with
aligned financial incentives for
Medicare and Medicaid experienced
more improvement in their care relative
to those enrolled in nonaligned
Medicare Advantage and Medicaid
managed care plans.5 Other studies have
found that integrated care programs
foster high beneficiary satisfaction,6
perform better than non-integrated plans
on certain quality metrics,7 and provide
benefit flexibility needed to allow
beneficiaries to continue living in the
community.8 Overall, the number of
dually eligible individuals in integrated
care or financing models or both has
increased over time, now exceeding 1
million beneficiaries, but it remains the
exception rather than the rule in most
States.9
An increasing number of dually
eligible individuals are enrolled in
managed care plans. The broader trend
toward managed care presents
opportunities for integrated care. It also
presents risks for further fragmentation
and complexity. In fact, while
enrollment in integrated care has
increased, it is also becoming
increasingly likely that dually eligible
individuals are in one sponsor’s
Medicaid MCO and a competitor’s D–
SNP. The result: Duplicative health risk
assessments (HRAs); multiple ID cards,
handbooks, and provider and pharmacy
directories; strong incentives for costshifting where possible; multiple care
coordinators; more complex billing
processes for providers; and similar
other fragmented care, burdens, or
increased costs.
The Medicare Payment Advisory
Commission (MedPAC), Medicaid and
CHIP Payment and Access Commission
(MACPAC), and a wide array of health
policy organizations have long pushed
for greater CMS investment in integrated
care. Over the last few years, MedPAC
and MACPAC have written extensively
on opportunities to promote integration
through managed care policies.10
Section 2602 of the Patient Protection
and Affordable Care Act of 2010 (Pub.
L. 111–148) (Affordable Care Act)
established the Medicare-Medicaid
Coordination Office (MMCO) within
CMS to better align and integrate
benefits for dually eligible individuals,
including specific responsibilities.
Section 50311(b)(2) of the Bipartisan
Budget Act (BBA) of 2018 amended that
provision to also charge MMCO with—
• Developing regulations and
guidance related to the integration or
alignment of policy and oversight under
Medicare and Medicaid regarding D–
SNPs; and
• Serving as the single point of
contact for States on D–SNP issues.
In two recent MA/Part D rulemakings,
CMS has adopted regulations 11 to: (1)
Promote better information sharing
between States and D–SNPs; (2) unify
appeals processes across Medicare and
Medicaid for certain D–SNPs that are
also capitated for Medicaid benefits; and
(3) phase out ‘‘D–SNP look-alike’’ plans
that enroll a high percentage of dually
eligible individuals without meeting the
requirements for D–SNPs.12
4 Anderson, W.L., Feng, Z., & Long, S.K.
Minnesota Managed Care Longitudinal Data
Analysis, prepared for the U.S. Department of
Health and Human Services Assistant Secretary for
Planning and Evaluation (ASPE) (March 31, 2016).
Retrieved from: https://aspe.hhs.gov/report/
minnesota-managed-care-longitudinal-dataanalysis.
5 Kim, H., Charlesworth, C.J., McConnell, K.J.,
Valentine, J.B., and Grabowski, D.C. ‘‘Comparing
Care for Dual-Eligibles Across Coverage Models:
Empirical Evidence from Oregon’’, Medical Care
Research and Review, (November 15, 2017) 1–17.
Retrieved from: https://journals.sagepub.com/doi/
abs/10.1177/1077558717740206.
6 Health Management Associates. Value
Assessment of the Senior Care Options (SCO)
Program (July 21, 2015). Retrieved from https://
www.mahp.com/wp-content/uploads/2017/04/SCOWhite-Paper-HMA-2015_07_20-Final.pdf.
7 Medicare Payment Advisory Committee.
‘‘Chapter 3, Care coordination programs for dualeligible beneficiaries.’’ In June 2012 Report to
Congress: Medicare and Health Care Delivery
System (June 16, 2012). Retrieved from https://
www.medpac.gov/wp-content/uploads/import_
data/scrape_files/docs/default-source/reports/
jun12_ch03.pdf.*COM028*
8 Ibid.
9 CMS Medicare-Medicaid Coordination Office
FY 2020 Report to Congress, available at: https://
www.cms.gov/files/document/reportto
congressmmco.pdf.
10 Most recently, see MACPAC’s June 2021 Report
to Congress and MedPAC’s June 2019 Report to
Congress.
11 For a discussion of codified requirements for
information sharing between States and D–SNPs
and unified appeals processes, see the final rule
titled ‘‘Medicare and Medicaid Programs; Policy
and Technical Changes to the Medicare Advantage,
Medicare Prescription Drug Benefit, Programs of
All-Inclusive Care for the Elderly (PACE), Medicaid
Fee-For-Service, and Medicaid Managed Care
Programs for Years 2020 and 2021,’’ (84 FR 15710
through 15717 and 84 FR 15720 through 15744) at:
https://www.federalregister.gov/documents/2019/
04/16/2019-06822/medicare-and-medicaidprograms-policy-and-technical-changes-to-themedicare-advantage-medicare. For a discussion of
codified contract limitations on D–SNP look-alike
plans, see the final rule titled ‘‘Medicare Program;
Contract Year 2021 Policy and Technical Changes
to the Medicare Advantage Program, Medicare
Prescription Drug Benefit Program, and Medicare
Cost Plan Program,’’ (85 CFR 33805 through 33820)
at: https://www.federalregister.gov/documents/
2020/06/02/2020-11342/medicare-programcontract-year-2021-policy-and-technical-changesto-the-medicare-advantage-program.
12 For a discussion of D–SNP look-alikes, see the
proposed rule titled ‘‘Medicare and Medicaid
Programs; Contract Year 2021 and 2022 Policy and
Technical Changes to the Medicare Advantage
Program, Medicare Prescription Drug Benefit
Program, Medicaid Program, Medicare Cost Plan
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Despite this recent work, additional
actions are needed to maximize the
potential of D–SNPs to deliver personcentered integrated care—and
ultimately better health outcomes and
independence in the community—for
dually eligible older adults, people with
disabilities, and people with end stage
renal disease.
Maximizing the potential of D–SNPs
to achieve these goals will require a
sustained effort over multiple years,
including—
• Partnership with and technical
assistance for States;
• Technical assistance and support
for providers and health plans,
especially among the local not-for-profit
plans that disproportionately serve
Medicaid beneficiaries;
• Monitoring and oversight that
protects beneficiaries and promotes
person-centered coordination of care;
and
• Federal rulemaking to raise the bar
on integration without excessive
disruption for enrollees.
We are working to improve and
increase options for more integrated
care in a variety of ways, including
through D–SNPs and MedicareMedicaid Plans (MMPs).
a. Dual Eligible Special Needs Plans
Special needs plans (SNPs) are MA
plans created by the Medicare
Prescription Drug, Improvement, and
Modernization Act of 2003 (Pub. L. 108–
173) that are specifically designed to
provide targeted care and limit
enrollment to special needs individuals.
Under section 1859(b)(6) of the Act,
SNPs restrict enrollment to certain
populations. The most common type of
SNP is a dual eligible special needs
plan, or D–SNP, in which enrollment is
limited to individuals entitled to
medical assistance under a State plan
under title XIX of the Act.
D–SNPs are intended to integrate or
coordinate care for dually eligible
individuals more effectively than
standard MA plans or the original
Medicare fee-for-service (FFS) program
by focusing enrollment and care
management on this population. As of
January 2021, approximately 3.3 million
dually eligible individuals (more than 1
of every 4 dually eligible individuals)
were enrolled in 627 D–SNPs.13
Program, and Programs of All-Inclusive Care for the
Elderly,’’ (85 FR 9018 through 9025) at: https://
www.govinfo.gov/content/pkg/FR-2020-02-18/pdf/
2020-02085.pdf.
13 Centers for Medicare & Medicaid Services. SNP
Comprehensive Report (January 2021). Retrieved
from https://www.cms.gov/Research-Statistics-Dataand-Systems/Statistics-Trends-and-Reports/
MCRAdvPartDEnrolData/Special-Needs-Plan-SNPData.html.
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Federal statute and implementing
regulations have established several
requirements for D–SNPs in addition to
those that apply to all MA plans to
promote coordination of care, including
HRA requirements as described in
section 1859(f)(5)(A)(ii)(I) of the Act and
at § 422.101(f)(1)(i), evidence-based
models of care (MOCs) as described in
section 1859(f)(5)(A)(i) of the Act and at
§ 422.101(f), and contracts with State
Medicaid agencies as described in
section 1859(f)(3)(D) of the Act and at
§ 422.107. The State Medicaid agency
contracting requirement allows States to
require greater integration of Medicare
and Medicaid benefits from the D–SNPs
in their markets.
Most recently, section 50311(b) of the
BBA of 2018 amended section 1859 of
the Act to add new requirements for D–
SNPs, beginning in 2021, including
minimum integration standards,
coordination of the delivery of Medicare
and Medicaid benefits, and unified
appeals and grievance procedures for
integrated D–SNPs, the last of which we
implemented through regulation to
apply to certain D–SNPs with
exclusively aligned enrollment, termed
‘‘applicable integrated plans.’’ These
requirements, along with clarifications
to existing regulations, were codified in
the ‘‘Medicare and Medicaid Programs;
Policy and Technical Changes to the
Medicare Advantage, Medicare
Prescription Drug Benefit, Programs of
All-Inclusive Care for the Elderly
(PACE), Medicaid Fee-For-Service, and
Medicaid Managed Care Programs for
Years 2020 and 2021’’ final rule (84 FR
15696 through 15744) (hereinafter
referred to as the April 2019 final
rule).14
For a more comprehensive review of
D–SNPs and legislative history, see the
proposed rule titled ‘‘Medicare and
Medicaid Programs; Contract Year 2021
and 2022 Policy and Technical Changes
to the Medicare Advantage Program,
Medicare Prescription Drug Benefit
Program, Medicaid Program, Medicare
Cost Plan Program, and Programs of AllInclusive Care for the Elderly,’’ (85 FR
9018 through 9021) which appeared in
the Federal Register on February 18,
2020 (hereinafter referred to as the
February 2020 proposed rule).15
b. Medicare-Medicaid Plans
To test additional models of
integrated care, we established the
Medicare-Medicaid Financial
Alignment Initiative (FAI) in July 2011
14 See https://www.govinfo.gov/content/pkg/FR2019-04-16/pdf/2019-06822.pdf.
15 See https://www.govinfo.gov/content/pkg/FR2020-02-18/pdf/2020-02085.pdf.
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with the goal of improving outcomes
and experiences for full-benefit dually
eligible individuals while reducing
costs for both States and the Federal
government. Although the FAI includes
two models, the model with the largest
number of States participating is a
capitated model through which CMS,
the State, and health plans (called
Medicare-Medicaid Plans or MMPs)
enter into three-way contracts to
coordinate the full array of Medicare
and Medicaid services for members.
Certain elements of the capitated
model demonstrations vary by State, but
all MMPs include—
• A beneficiary advisory committee
or governance board to provide ongoing
input on plan operations;
• An integrated set of member
materials, including provider
directories, beneficiary notices, and a
single ID card;
• Person-centered care planning,
including HRAs and care plans;
• Care coordination and assistance
with care transitions;
• Aligned Medicare and Medicaid
plan enrollment and disenrollment
effective dates;
• Medicare provider network
adequacy standards specific to the
dually eligible individual population;
• Integrated grievance and appeal
processes at the plan level;
• Joint oversight by CMS and the
States through contract management
teams;
• Benefit flexibility, an integrated
medical loss ratio (MLR), and other
financing provisions intended to
promote person-centeredness and
mitigate incentives for cost-shifting
across programs; and
• A set of CMS core and State-specific
quality measures, a subset of which are
part of performance-based risk through
a quality withhold on the payment to
the MMP.
CMS and States partnered with MMPs
to create a seamless experience for
beneficiaries, but MMPs operate as both
MA organizations and Medicaid
managed care organizations. As such,
unless waived by CMS, MMPs are
required to comply with Medicaid
managed care requirements under 42
CFR part 438, with MA (also known as
Part C) requirements in title XVIII of the
Act as well as 42 CFR part 422 and, with
regard to the Medicare prescription drug
benefit, Part D requirements in title
XVIII of the Act and 42 CFR part 423.
Section 1115A of the Act (as added by
section 3021 of the Affordable Care Act)
authorizes waiver of certain Medicare
provisions and CMS used that authority
to waive several Medicare requirements
for the FAI. For States participating in
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1851
the capitated model, CMS typically uses
authority under section 1115(a),
1915(b), 1915(c), or 1932(a) of the Act to
waive or exempt the State from certain
provisions of title XIX of the Act or
establish the authority to deliver
Medicaid services through managed
care.
As of July 2021, there are 39 MMPs
in nine States serving approximately
400,000 members.16
While an independent evaluation of
the FAI is still underway, we have
already gleaned several lessons
regarding integrated, managed care from
the capitated financial alignment model:
• Enrollee participation in
governance helps identify and address
barriers to high-quality, coordinated
care. Stakeholder engagement has been
an important tenet of the FAI since its
inception. We required participating
States to work with a variety of
stakeholders, including beneficiaries
and their advocates, as a condition of
demonstration approval and
implementation processes. Some have
cultivated robust and impactful
advisory bodies. For example,
Massachusetts developed a One Care
Implementation Council,17 at least half
of whose membership is comprised of
enrollees and/or their representatives,
charged with tracking quality of
services, providing support and input to
the State, and promoting accountability
and transparency. The three-way
contracts used in the capitated financial
alignment model require MMPs to
establish enrollee advisory committees
and/or recruit enrollees to governing
boards to ensure plans regularly obtain
enrollee input on issues of program
management. These advisory
committees often provide input on
enrollee materials, access to covered
services, outreach campaigns, and other
topics. Not every advisory committee
operates at the same level, and many
MMPs have had to recalibrate their
approaches to ensure robust
participation over time, but all have
made strides toward seeking out and
incorporating enrollee feedback. We
believe such mechanisms help MMPs
16 MMP enrollment as of December 2020. See
CMS Monthly Enrollment by Contract Report
(December, 2020). Retrieved from https://
www.cms.gov/research-statistics-data-andsystemsstatistics-trends-and-reportsmcradvpartd
enroldatamonthly/enrollment-contract-2020-12.
17 For more information on the One Care
Implementation Council, see the Center for
Consumer Engagement in Health Innovation at
Community Catalyst & the LeadingAge LTSS Center
@UMass Boston. ‘‘The One Care Implementation
Council: Stakeholder Engagement Within a Duals
Demonstration Initiative.’’ (June, 2018). Retrieved
from https://www.healthinnovation.org/resources/
publications/body/One-Care-ImplementationCouncil-Review-June-2018-1.pdf.
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improve the experiences of dually
eligible individuals.
• Assessment processes are a vehicle
for identifying and addressing unmet
need, particularly those related to social
determinants of health. MMPs are
required to offer care coordination
services to each beneficiary, including
an HRA of the enrollee’s physical,
psychosocial, and functional status
which meet all minimum requirements
for MA plans in section 1859(f)(5)(A)(ii)
of the Act but often include additional
elements to assess social risk factors. As
of September 2020, MMPs had
performed over 1.3 million HRAs, and
in doing so identified significant unmet
need among members, particularly
related to food insecurity and housing
instability.18 For example, we
commonly learn of HRAs identifying
people with no regular source of care,
untreated chronic conditions, unsafe
living conditions, and/or imminent
eviction or homelessness. By identifying
these unmet needs through the HRA
process, MMPs are then able to address
them with interventions from care
coordinators, connections to community
organizations, and by incorporating
goals and actions into beneficiary care
plans.
• Medicare-Medicaid integration
correlates with high levels of beneficiary
satisfaction. MMP members report high
levels of satisfaction with their MMPs
through member experience surveys.
When asked to rate their health plan on
a scale from 0 to 10 (with 0 being the
worst possible and 10 being the best
possible), 91 percent of respondents
rated their health plan and health care
a 7 or higher in 2019, the most recent
year for which data are available.19
Sixty-six percent of all respondents
rated their MMP a 9 or 10 in 2019, up
from 59 percent in 2016.20 These ratings
have improved continuously (by five
percentage points per year on average)
since the MMPs started reporting such
data in 2015 and are on par with ratings
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18 MMP
reported monitoring measure data.
Measure data are provided for informational
purposes only and do not constitute official
evaluation results. Full measure specifications can
be found in the reporting requirements documents,
available at: https://www.cms.gov/MedicareMedicaid-Coordination/Medicare-and-MedicaidCoordination/Medicare-Medicaid-CoordinationOffice/FinancialAlignmentInitiative/
MMPInformationandGuidance/MMPReporting
Requirements.html.
19 Centers for Medicare & Medicaid Services.
Enrollee Experiences in the Medicare-Medicaid
Financial Alignment Initiative: Results through the
2019 CAHPS Surveys. (October 2020) Retrieved
from https://www.cms.gov/files/document/faicahps
results.pdf.
20 Ibid.
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in the broader Medicare Advantage
program.21
• Carving in Medicaid behavioral
health benefits helps promote better
coordination of behavioral health and
physical health services. Behavioral
health conditions are pervasive among
dually eligible individuals. For
example, nearly one-third of individuals
who are dually eligible for Medicare and
Medicaid have been diagnosed with a
serious mental illness, such as
schizophrenia, bipolar disorder, or
major depressive disorder, a rate almost
three times higher than for non-dually
eligible Medicare beneficiaries.22
Fragmented physical and behavioral
health care, delivered across multiple
providers and funding sources, can
decrease access to care and lead to poor
health status.23 MMPs in all capitated
demonstration States except for
California and Michigan include
Medicaid behavioral health benefits in
their plan benefit package. In California,
specialty mental health services and
substance use disorder treatment
covered by Medicaid are financed and
administered by county behavioral
health departments, and MMPs are
required to coordinate with the counties
for members served by both entities.
Coordination between the MMPs and
the counties has varied by county and
has often been difficult; challenges
include confusion for plans over
county-level variation on which services
are covered by the county or the MMP,
limited behavioral health provider
resources to participate in
interdisciplinary care teams, and legal
and communication barriers to sharing
data between county providers and
MMPs.
• Integrated beneficiary
communication materials can enhance
the beneficiary experience. The
Medicare and Medicaid programs have
different, and sometimes inconsistent,
requirements for how plans
communicate with individuals. CMS
and partnering States, however, require
21 CMS analysis of MMP and Medicare Advantage
CAHPS data 2015–2019.
22 Congressional Budget Office. ‘‘Dual-Eligible
Beneficiaries of Medicare and Medicaid:
Characteristics, Health Care Spending, and Evolving
Policies.’’ (June, 2013). Retrieved from: https://
www.cbo.gov/sites/default/files/113th-congress2013-2014/reports/44308dualeligibles2.pdf. This
report classified Medicare enrollees as having a
mental illness if they had a diagnosis from the
previous year of schizophrenia; major depressive,
bipolar, and paranoid disorders; or other major
psychiatric disorders.
23 Medicaid and CHIP Payment and Access
Commission. ‘‘Integration of Behavioral and
Physical Health Services in Medicaid.’’ (March,
2016). Retrieved from: https://www.macpac.gov/wpcontent/uploads/2016/03/Integration-of-Behavioraland-Physical-Health-Services-in-Medicaid.pdf.
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MMPs to provide a single set of
integrated member materials designed to
meet Federal and State requirements
and convey information to members in
a more streamlined fashion. CMS tested
such materials with beneficiaries to
maximize readability and
understanding.
• Effective joint oversight of
integrated managed care products is
possible. Through the FAI, we have
shown it is possible to create a
successful framework for joint State and
CMS oversight and contract
management. Contract management
teams (CMTs) consisting of State
Medicaid and CMS staff work hand in
hand to assure compliance with the
relevant Medicare, Medicaid, and State
requirements and MMP three-way
contract requirements, and to promote
MMP performance in meeting the needs
and preferences of beneficiaries.
Through each CMT, State and CMS staff
coordinate to jointly issue guidance and
operational clarification and, as needed,
may coordinate to issue joint CMS-State
compliance actions. CMTs regularly
meet with State ombudsman
organizations, State-convened advisory
groups, and may also meet with local
stakeholders, such as beneficiary
advocates, enabling more rapid
problem-solving and real-time feedback
on plan performance and beneficiary
experience.24 CMS has also developed
and refined audit protocols specific to
three-way contracts between CMS, the
States, and the MMPs, and CMS and
State staff coordinate to avoid
scheduling conflicting Medicare and
Medicaid audits that can cause a plan to
split resources between two regulators.
Based on feedback from States and
MMPs and our own experiences for the
last eight years, we believe these joint
oversight processes, along with having
performance data specific to the local
MMPs, have improved communications
and driven performance improvement.
• Integrated care and joint oversight
provide a platform for quality
improvement. The capitated model
demonstrations have shown it is
24 RTI International, ‘‘Financial Alignment
Initiative Massachusetts Once Care: Third
Evaluation Report,’’ (April 2019), Retrieved from:
https://innovation.cms.gov/files/reports/fai-mathirdevalrpt.pdf; RTI International, ‘‘Financial
Alignment Initiative Michigan MI Health Link First
Evaluation Report (Sept 2019), Retrieved from:
https://innovation.cms.gov/files/reports/fai-mifirstevalrpt.pdf; RTI International, ‘‘Financial
Alignment Initiative MyCare Ohio: First Evaluation
Report ‘‘(Nov 15 2018), Retrieved from: https://
innovation.cms.gov/files/reports/fai-ohfirstevalrpt.pdf; RTI International, ‘‘Financial
Alignment Initiative South Carolina Healthy
Connections Prime: First Evaluation Report (Sept
2019), Retrieved from: https://innovation.cms.gov/
files/reports/fai-sc-firstevalrpt.pdf.
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possible to effectively incentivize
innovation and investment for better
serving the dually eligible population.
MMPs and CMTs collaborate on
continuous performance improvement.
Like MA plans, MMPs report quality
and performance data such as Consumer
Assessment of Healthcare Providers and
Systems (CAHPS) and Healthcare
Effectiveness Data and Information Set
(HEDIS) at the contract level. Because
the MMP is the only plan under the
three-way contract, CMS and the State
have access to performance and quality
data specific to each individual MMP.
(This is similar to how States generally
approach Medicaid managed care
contracts and quality reporting. In
contrast, a D–SNP may be one of many
plan benefit packages under a single MA
contract, making it difficult to get a true
picture of a particular MA plan’s
performance.) CMS routinely shares
State and national performance data on
CAHPS and HEDIS metrics with States
and MMPs to identify high and low
performing plans. Through the CMTs,
State and CMS staff have worked with
MMPs to identify specific quality
metrics to drive performance
improvement and have developed
specific quality and performance
improvement projects at an MMP and/
or demonstration level. These efforts
have helped to drive significant yearover-year improvement in CAHPS and
HEDIS measures. From 2016 to 2018,
MMPs as a group improved performance
on measures related to care coordination
like Care for Older Adults (by an
average of 17 percent across three
separate measures) and Medication
Reconciliation Post-Discharge (by 54
percent), and on key outcome measures
like Controlling High Blood Pressure (by
16 percent) and Plan All-Cause
Readmissions (17 percent reduction for
beneficiaries age 65 and over).25
Compared to MA plans as a group,
MMPs improved at a higher rate on
these measures over the same time
period. MA plans as a group improved
by an average of 5 percent across the
Care for Older Adults measures
(although only D–SNPs report those
measures) and by 32 percent on the
Medication Reconciliation PostDischarge measure, while the Plan AllCause Readmissions measure had a 16
percent reduction for beneficiaries age
65 and over.26 Overall, MA plans saw
no change to performance on the
25 CMS analysis of the MMP performance on
HEDIS data reported 2017–2019.
26 CMS analysis of Medicare Advantage
performance on HEDIS data reported 2017–2019.
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Controlling High Blood Pressure
measure.27
• There is potential for market
distortions in areas with multiple
options targeting the same population.
The MMP experience has shown that we
can create a competitive market among
MMPs with multiple choices for
beneficiaries in the same service area
and maintain high expectations for
plans around care coordination and cost
effectiveness. However, it has also
shown the potential for beneficiary
confusion and disruption in markets
where MMPs are competing with other
products targeting dually eligible
individuals, including D–SNPs and,
more recently, D–SNP look-alikes. For
example, fully integrated D–SNPs (FIDE
SNPs) served the same population as
MMPs that were under New York’s
Fully Integrated Dual Advantage (FIDA)
capitated model demonstration and the
FIDE SNPs were offered by the same
parent organization as the MMPs,
creating confusion among beneficiaries
and providers about each program’s
role.28 Differences in Medicare
capitation payments gave parent
organizations a financial incentive to
prioritize enrollment in FIDE SNPs over
MMPs.29 In addition to the financial
challenges, the MMPs experienced low
enrollment spread among a high number
of MMPs 30 due to providers not
wanting to meet prescriptive care
coordination requirements and
encouraging patients not to participate.
In California, D–SNP look-alikes
emerged following the State’s decision
to limit eligibility for D–SNPs to
beneficiaries not otherwise eligible for
MMPs.31 In its June 2018 report to
Congress, MedPAC describes broker
commissions as another factor
incentivizing enrollment in the D–SNP
look-alike plans over the MMPs in
1853
States like California that prohibit
MMPs from using brokers.32 For a more
thorough discussion of market dynamics
in New York and California, see
MedPAC’s June 2018 report to
Congress.33 For a more comprehensive
review of D–SNP look-alike plans, see
pages 9019–9021 in the February 2020
proposed rule.34
• State investment is critical to
successful implementation of integrated
care either through MMPs or D–SNPs.
True integration of Medicare and
Medicaid requires long-term State
participation. However, interest and
capacity in pursuing integrated care for
dually eligible individuals varies
considerably from State to State, and
sometimes from year to year. One of the
many lessons from the MMP experience
has been that standing up a
demonstration of this scope requires
significant State resources. However,
even outside of MMPs, many of the
features of integration also require
significant State effort. States that have
successfully utilized D–SNP contracts to
integrate or align Medicare and
Medicaid programmatic and
administrative elements outside of the
FAI have also invested in building State
capacity, including establishing
dedicated staff or contractors with
Medicare knowledge and expertise,
building technical capacity to integrate
Medicare and Medicaid data, and
creating analytic resources to support
ongoing program operations and
oversight.35 For example, to maximize
integration opportunities, D–SNP
members may also enroll in the same
organization’s Medicaid plan. State
investment in establishing enrollment
and assignment processes to enable
alignment of Medicare and Medicaid
enrollment require upfront and ongoing
monitoring resources.
27 Ibid.
28 Medicare Payment Advisory Committee.
‘‘Chapter 9, Managed care plans for dual eligible
beneficiaries.’’ In June 2018 Report to Congress:
Medicare and Health Care Delivery System (June
15, 2018). Retrieved from https://www.medpac.gov/
docs/default-source/reports/jun18_ch9_
medpacreport_sec.pdf?sfvrsn=0.
29 Ibid.
30 Per MedPAC’s June 2018 report, as of June
2017, 156,000 full-benefit dually eligible
individuals were eligible to participate in FIDA, but
only 4,708 individuals (3 percent) were enrolled
among 14 MMPs.
31 Pursuant to Welfare and Institutions Code
section 14132.277(d), for seven counties, DHCS
only offered D–SNP contracts (that is, contracts
between the State and the D–SNP that are required
under 42 CFR 422.107 for an MA organization to
offer a D–SNP) to plans that were approved as of
1/1/13 and new enrollment into those D–SNPs is
limited to beneficiaries not otherwise eligible for
Medicare-Medicaid plans. The State also did not
permit existing D–SNPs to expand service area into
the seven counties.
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32 Medicare Payment Advisory Committee.
‘‘Chapter 9, Managed care plans for dual eligible
beneficiaries.’’ In June 2018 Report to Congress:
Medicare and Health Care Delivery System (June
15, 2018). Retrieved from https://www.medpac.gov/
docs/default-source/reports/jun18_ch9_
medpacreport_sec.pdf?sfvrsn=0.
33 Ibid.
34 As finalized in § 422.514 by the ‘‘Medicare
Program; Contract Year 2021 Policy and Technical
Changes to the Medicare Advantage Program,
Medicare Prescription Drug Benefit Program,
Medicaid Program, and Medicare Cost Plan
Program’’ (85 FR 33796 through 33911) (hereinafter
referred as the May 2020 final rule), CMS will no
longer enter into a contract with a new D–SNP lookalike beginning in CY 2022 or an existing D–SNP
look-alike beginning in CY 2023.
35 A. Kruse and M. Herman Soper. State Efforts
to Integrate Care for Dually Eligible Beneficiaries:
2020 Update. Center for Health Care Strategies, Inc.,
February 2020. Available at https://www.chcs.org/
media/State-Efforts-to-Integrate-Care-for-DuallyEligible-Beneficiaries_022720.pdf.
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Since the outset of the FAI, our shared
goal with State partners has been to
develop models that promote greater
Medicare-Medicaid integration that, if
successful, could be implemented on a
broader scale. Below we propose to
incorporate into the broader MA
program many of the MMP practices
that successfully improved experiences
for dually eligible individuals.
2. Summary of D–SNP Proposals
Related to MMP Characteristics
Many of the proposals that follow
would incorporate certain MMP policies
into the regulations governing D–SNPs
or, in several cases, certain types of D–
SNPs. We describe those proposals in
greater detail in this section of this
proposed rule. Table 1 summarizes how
our proposals relate to MMP policies.
BILLING CODE 4120–01–P
TABLE 1: PROPOSALS THAT WOULD APPLY MMP FEATURES INTO D-SNPs
MMP Characteristic
Enrollee advisoiy committee
HRA to include social risk factors
Exclusively aligned enrollment
Capitation for LTSS and behavioral health
Capitation for ~edicare cost-sharing
FIDE SNP
Propose to require
Propose to require
Prowse to require starting 2025
Prowse to require starting 2025
Prowse to specify
Propose to require starting 2025 for all
FIDE SNPs
Propose to require starting 2025 for all
FIDE SNPs
Propose to create a new pathway for
States lo require for certain plans
Unified appeals & grievances'
Continuation of Medicare benefits pending
aooeal'
Integrated member materials
HIDES~P
Propose same as FIDE
Propose same as FIDE
Coonlination-onlv D-SNP
Propose same as FIDE
Propose same as FIDE
-
-
-
-
-
Propose to require for certain plans
-
Propose to require for certain plans
Propose same as FIDE
Propose same as FIDE
Propose same as FIDE
Propose same as FIDE
Contract only includes within-State plans limited
lo dually eligible individuals
Quality data/ratings based solely on performance
in contracts that only include within-State plans
limited to duallv eligible individuals'
Propose to create a new pathway for
States to require for certain plans
Propose to establish for States meeting
Propose same as FIDE
Propose same as FIDE
orooosed criteria at 6 422.107(e)
Propose to establish for States meeting
State HPMS access
Propose same as FIDE
Propose same as FIDE
proposed criteria at§ 422.107(e)
NOTES: HPMS: Health Plan Management System; J,TSS: long-term services and supports
'The requirement for unified appeals and grievances is currently in place for those FIDE S"2014
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Stakeholder engagement has been an
important tenet of the FAI since its
inception. As required by the three-way
contracts between CMS, States, and
MMPs, all MMPs established enrollee
advisory committees. These enrollee
advisory committees provide a
mechanism for MMPs to solicit feedback
directly from enrollees, assisting MMPs
in identifying and resolving emerging
issues, and ensuring they meet the
needs of dually eligible individuals.
While three-way contract terms differ by
State, all three-way contracts require the
enrollee advisory committees to meet at
least quarterly, be comprised of
enrollees, family members, and other
caregivers that reflect the diversity of
the demonstration population, and
provide regular feedback to the MMP’s
governing board. MMPs have flexibility
in conducting these meetings, including
determining how to recruit and train
enrollees, number of participants,
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discussion topics, and how feedback is
disseminated and used.
CMS’s contractor Resources for
Integrated Care partnered with
Community Catalyst, a non-profit
advocacy organization, to offer a series
of webinars and other written technical
assistance to help enhance MMPs’
operationalization of these
committees.38 In their work, the
Resources for Integrated Care and
Community Catalyst identified some
practices leading to successful enrollee
advisory committees. These include
MMP efforts to—
• Recruit enrollees through care
coordinator referrals and community
outreach events;
• Listen to enrollee feedback;
• Be responsive to enrollee feedback
by identifying meaningful changes made
because of comments shared and, if the
plan is not able to implement a
suggestion, providing a rationale;
• Disseminate feedback to
appropriate departments across the
plan;
• Promote consistent enrollee
participation through supports like
transportation to the committee
meetings, meals, and a stipend; and
• Provide ongoing training to
enrollees to help them feel comfortable
and empowered to provide feedback.39
In late 2018, Federal and State
officials led conversations with MMPs
to gain a better understanding of the
enrollee advisory committees,
promising practices, challenges, and
how plans are using the feedback
received from enrollees and caregivers.
A significant number of MMPs reported
value from having an advisory
committee and that the committee
contributes to operational
improvements through: (1)
Understanding challenges with
community resources and potential gaps
in services; (2) improving enrollee
communications, including printed
materials and the website
enhancements; (3) identifying barriers to
medication adherence and what
adherence tools might be most useful to
enrollees; and (4) improving delivery of
non-emergency transportation, dental,
vision, and over-the-counter benefits. A
few MMPs reported a neutral value of
38 Resources for Integrated Care and Community
Catalyst, ‘‘Member Engagement in Plan Governance
Webinar Series’’, 2019. Retrieved from: https://
www.resourcesforintegratedcare.com/concepts/
member_engagement.
39 Resources for Integrated Care and Community
Catalyst, ‘‘Listening to the Voices of Dually Eligible
Beneficiaries: Successful Member Advisory
Councils’’, 2019. Retrieved from: https://
www.resourcesforintegratedcare.com/Member_
Engagement/Video/Listening_to_Voices_of_Dually_
Eligible_Beneficiaries.
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the advisory committee meetings, citing
benefits from enrollee feedback but also
challenges in enrollee participation and
willingness to engage on issues beyond
their personal circumstances. Overall,
though, the MMPs reported the
committees provided a valuable
perspective that shapes the plan’s
approach to recovery, wellness, and
overall access to health care as well as
prioritize areas where additional
assistance is needed for enrollees.
More recently, MMPs have utilized
enrollee advisory committees to gain
insight into the effectiveness of specific
enrollee materials. For example, some
MMPs have shared redacted care plans
with enrollee advisory committees for
enrollee feedback. Other MMPs have
shared draft influenza vaccination
outreach materials with their enrollee
advisory committees and used the
quarterly meetings to discuss influenza
prevention. During 2020 and 2021,
MMPs have used these committees to
discuss ways to educate enrollees about
COVID–19 prevention and vaccines. We
have had the opportunity to observe
some of these meetings and found the
dialogue between enrollees and their
caregivers and the MMPs to be open and
constructive, with all parties interested
in sharing information, listening, and
identifying solutions. Other programs
overseen by CMS include similar
committees or mechanisms for
beneficiaries to provide feedback and
have a role in plan administration.
a. Participant Advisory Committees in
PACE Organizations
In addition to MMPs, Programs of AllInclusive Care for the Elderly (PACE)
organizations, per § 460.62(b), must
establish participant advisory
committees to advise the PACE
organization governing body on matters
of concern to participants. The majority
of the 51,000 PACE participants are
dually eligible individuals.40
CMS initially required PACE
organizations to establish consumer
advisory committees as part of the
Federal regulations codifying the PACE
program in a November 1999 interim
final rule with comment period (IFC) for
PACE (64 FR 66234). The November
1999 IFC noted that consumer
participation through advisory
committees is a ‘‘well accepted
community organization vehicle to
maximize the involvement of consumers
40 CMS, Medicare Advantage, Cost, PACE, Demo,
and Prescription Drug Plan Contract Report—
Monthly Summary Report (Data as of June 2021).
Retrieved from: https://www.cms.gov/ResearchStatistics-Data-and-Systems/Statistics-Trends-andReports/MCRAdvPartDEnrolData/MonthlyContract-and-Enrollment-Summary-Report.
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1855
in a program designed to serve them’’
and that through the use of a consumer
advisory committee consumers are also
‘‘likely to feel a greater stake in the
operation of the program’’ (64 FR
66242). The original regulation, codified
at § 460.62, required PACE participants
and participant representatives to
comprise the majority of committee
membership, but there was no Federal
requirement relating to how frequently
PACE organizations were required to
convene the committees.
In a December 2006 final rule (71 FR
71244 through 71337), we made minor
revisions to the PACE consumer
advisory committee regulation text at
§ 460.62, including changing the name
to participant advisory committee (71
FR 71265). We also clarified in the
preamble that the final rule was not
specifying the size of the participant
advisory committee but that we
expected each committee to be
representative of the size and
population of the PACE organization’s
participants.
The requirements at § 460.62 allow
PACE organizations flexibility in
determining the frequency, scope, and
participation on these advisory
committees. Through its many years of
experience overseeing PACE
organizations, CMS has learned that
PACE organizations value the
participant advisory committees as an
important way to receive direct
feedback from PACE participants to
improve program policy and operations.
Attendance at participant advisory
committees may include PACE
organization leadership, including
executive directors and PACE center
directors. Since PACE participants visit
the PACE center at least once per week,
feedback provided by PACE participants
at the participant advisory committees
is generally focused on challenges with
transportation between the PACE center
and their residences and preferences for
meals and activities provided at the
PACE center. Per § 460.62(c), PACE
organizations must have a participant
representative on their governing body.
These participant representatives act in
part as a liaison of the participant
advisory committee to the PACE
organization governing body and the
participant advisory committee,
presenting issues from the participant
advisory committee to the governing
body. The link between the participant
advisory committee and the governing
body helps to elevate issues raised by
participants to PACE organization
leadership.
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b. Member Advisory Committees in
Medicaid Managed Care Plans
Medicaid managed care plans that
cover long-term services and supports
(LTSS) are also required to solicit active
member and other stakeholder input
through the use of a member advisory
committee. Recognizing that stakeholder
engagement is an important member
protection and is critical to the success
of Medicaid managed LTSS programs,
CMS requires certain Medicaid managed
care plans providing LTSS to establish
and maintain a member advisory
committee. Per 42 CFR 438.110, as
adopted in the ‘‘Medicaid and
Children’s Health Insurance Program
(CHIP) Programs; Medicaid Managed
Care, CHIP Delivered in Managed Care,
and Revisions Related to Third Party
Liability’’ final rule (81 FR 27655
through 27658) (hereinafter referred to
as the May 2016 final rule), when LTSS
are covered under a risk contract
between a State and a Medicaid
managed care plan (that is a Medicaid
managed care organization (MCO),
prepaid inpatient health plan (PIHP), or
prepaid ambulatory health plan
(PAHP)), each Medicaid managed care
plan must establish a member advisory
committee. The committee must include
at least a reasonably representative
sample of the LTSS population, or other
individuals representing those
members, covered under the contract
with the Medicaid managed care plan.
CMS designed this requirement in a way
that gives managed care plans covering
LTSS flexibility to work with their
stakeholder communities to establish
the most effective member engagement
process.
c. Proposal for D–SNP Enrollee
Advisory Committees
We believe that the establishment and
maintenance of an enrollee advisory
committee is a valuable beneficiary
protection to ensure that enrollee
feedback is heard by D–SNPs and to
help identify and address barriers to
high-quality, coordinated care for dually
eligible individuals. Therefore, we
propose at § 422.107(f) that any MA
organization offering one or more D–
SNPs in a State must establish and
maintain one or more enrollee advisory
committees to solicit direct input on
enrollee experiences. We also propose at
§ 422.107(f) that the committee include
a reasonably representative sample of
individuals enrolled in the D–SNP(s)
and solicit input on, among other topics,
ways to improve access to covered
services, coordination of services, and
health equity for underserved
populations.
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We propose to establish the new
paragraph at § 422.107(f) under our
authority at section 1856(b)(1) of the Act
to establish in regulation other
standards not otherwise specified in
statute that are both consistent with Part
C statutory requirements and necessary
to carry out the MA program and our
authority at section 1857(e) of the Act to
adopt other terms and conditions not
inconsistent with Part C as the Secretary
may find necessary and appropriate. We
believe that a requirement for an MA
organization offering one or more D–
SNPs to establish one or more enrollee
advisory committees is not inconsistent
with either the Part C statute or
administration of the MA program.
While current law does not impose such
a requirement, our experience with
existing requirements for MMPs and
PACE demonstrates that the use of
advisory committees improves plans’
ability to meet their enrollees’ needs by
providing plans with a deeper
understanding of the communities the
plans serve and the challenges and
barriers their enrollees face, as well as
serving as a convenient mechanism to
obtain enrollee input on plan policy and
operational matters. Our experience also
suggests that advisory committees
complement other mechanisms for
enrollee feedback—such as surveys,
focus groups, and complaints—with
most advisory committees featuring
longer-term participation by enrollees
who can share their lived experiences
while also learning how to best advocate
over time for broader improvements for
all enrollees. We believe the
performance of all D–SNPs would
benefit from this new requirement.
Further, this requirement would be
consistent with the existing requirement
at § 438.110 for Medicaid plans to
establish member advisory committees
when those Medicaid managed care
plans cover LTSS.
While we describe the proposed
advisory committee at § 422.107(f) as an
enrollee advisory committee consistent
with the use of the term ‘‘enrollee’’ in
MA regulations we note that ‘‘enrollee’’
under the proposed § 422.107(f)
requirement for D–SNPs has the same
meaning as ‘‘member’’ under the
§ 438.110 requirement for Medicaid
plans.
We believe that D–SNPs should work
with enrollees and their representatives
to establish the most effective and
efficient process for enrollee
engagement. We expect the evolution
and adoption of telecommunications
technology, including as experienced
during the COVID–19 public health
emergency, will mean that the most
effective modalities for enrollee input
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may change over time. Therefore, we
choose not to propose Federal
requirements as to the specific
frequency, location, format, participant
recruiting and training methods, or
other parameters for these committees
beyond certain minimum requirements.
Further, our proposal includes
flexibility for MA organizations in how
they structure their enrollee advisory
committee(s). Though we are choosing
to be nonprescriptive on meeting
frequency, location, format, enrollee
recruitment, training, and other
parameters, we encourage D–SNPs to
adopt identified best practices 41 to
ensure advisory committee meetings are
accessible to all enrollees, including but
not limited to enrollees with
disabilities, limited literacy (including
limited digital literacy), and lack of
meaningful access technology and
broadband.
First, we propose that the MA
organization offering one or more D–
SNP(s) in a State must have one or more
enrollee advisory committees that serve
the D–SNP(s) offered by the MA
organization in that State. Under our
proposed rule, an MA organization
would be able to choose between
establishing one single enrollee advisory
committee for one or multiple D–SNPs
in that State or by establishing more
than one committee in that State to meet
proposed § 422.107(f).
Second, we propose that the advisory
committee must have a reasonably
representative sample of enrollees of the
population enrolled in the dual eligible
special needs plan or plans, or other
individuals representing those
enrollees. By using the phrase
‘‘representative sample’’ in the
regulation text, we intend D–SNPs to
incorporate multiple characteristics of
the total enrollee population of the D–
SNP(s) served by the enrollee
committee, including but not limited to
geography and service area, and
demographic characteristics. An MA
organization that offers separate D–SNPs
in multiple counties in a State could
decide to convene one enrollee advisory
committee to solicit feedback across the
membership of all these D–SNP plans as
long as that committee’s participants
reasonably represent the totality of the
D–SNP membership. Alternatively, this
MA organization could convene an
enrollee advisory committee for each D–
SNP in each county where the D–SNP
is offered. The MA organization could
also choose to implement a combination
41 Resources for Integrated Care and Community
Catalyst, ‘‘Engaging Members in Plan Governance’’,
2019. Retrieved from: https://www.resources
forintegratedcare.com/node/433#PlanGov.
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of the aforementioned approaches, such
as establishing an enrollee advisory
committee that solicits enrollees from a
D–SNP offered in one county and
establishing an enrollee advisory
committee with enrollees representing
D–SNPs offered in more than one
county. For example, a MA organization
that offers separate D–SNPs in Broward,
Hillsborough, and Orange counties in
Florida could establish one enrollee
advisory committee that convenes
membership representative of these
distinct regions of Florida via virtual
communications methods, or it could
establish separate enrollee advisory
committees in each county, or it could
implement some combination of these
approaches. Similarly, for MA
organizations that offer separate D–SNPs
serving full-benefit dually eligible
individuals and partial-benefit dually
eligible individuals in the same State,
proposed § 422.107(f) provides
flexibility for MA organizations to
solicit enrollee input through one or
more committees where separate
committees might represent specific
eligibility groups. Ensuring that the
enrollee advisory committee is
representative of the covered population
of the D–SNP(s) that are served by the
committee is key to achieving the goals
of requiring an enrollee advisory
committee.
Finally, we propose that the advisory
committee must, at a minimum, solicit
input on ways to improve access to
covered services, coordination of
services, and health equity among
underserved populations, which is a
CMS priority aligned with Executive
Order 13985 on Advancing Racial
Equity and Support for Underserved
Communities Through the Federal
Government (January 20, 2021). CMS
encourages D–SNPs to consider the
CMS Office of Minority Health
Disparities Impact Statement as a
potential tool to improve health equity
for underserved populations among
their enrollment.42 Our proposal does
not specify other responsibilities or
obligations for the committee, but we
encourage D–SNPs to solicit input from
enrollees on other topics will be part of
the committee’s responsibilities.
Specifically, we propose the following
amendments to § 422.107:
• Revise the section heading from
‘‘Special needs plans and dual eligible:
Contract with State Medicaid Agency’’
to ‘‘Requirements for dual eligible
special needs plans’’ to reflect how, as
42 CMS Office of Minority Health, Health Equity
Technical Assistance. Retrieved from: https://
www.cms.gov/About-CMS/Agency-Information/
OMH/equity-initiatives/Health-Equity-TechnicalAssistance.
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amended, § 422.107 will address D–SNP
requirements, such as the enrollee
advisory committee, in addition to the
State Medicaid agency contracts and
their content; and
• Add new paragraph (f) to require
that any MA organization offering one
or more D–SNPs in a State must
establish and maintain one or more
enrollee advisory committees that serve
the D–SNPs offered by the MA
organization, with at least a reasonably
representative sample of the population
enrolled in the dual eligible special
needs plan or plans, or other
individuals representing those
enrollees, and solicit input on, among
other topics, ways to improve access to
covered services, coordination of
services, and health equity for
underserved populations.
An MA organization that offers one or
more D–SNPs and offers (or is under a
parent organization that offers) one or
more Medicaid managed care plans that
cover long term services and supports—
including the MA organizations
associated with all FIDE SNPs and most
HIDE SNPs—would be subject to our
proposal and § 438.110. In some
circumstances, especially among FIDE
SNPs and HIDE SNPs, we expect that
organizations could meet the
requirements in our proposal and
§ 438.110 through one enrollee advisory
committee. Section 438.110(b) requires
the member advisory committees to
include at least a reasonably
representative sample of the LTSS
populations covered, but it does not
preclude the membership of other
enrollees as well. Therefore, an advisory
committee could, in some cases, be
reasonably representative of both the
LTSS population and the D–SNP, even
if enrollment in the D–SNP is not
limited to LTSS users. Some State
Medicaid agency contracts, such as
those in Idaho, Massachusetts,
Minnesota, New Jersey, and
Pennsylvania, already require member
advisory committees for FIDE SNPs that
operate in those States in compliance
with § 438.110, because the MCOs
affiliated with those FIDE SNPs cover
LTSS. Therefore, based on our review of
State Medicaid agency contracts, we
expect that a number of FIDE SNPs and
HIDE SNPs affiliated with Medicaid
managed care plans that cover LTSS
already operate enrollee advisory
committees that would comply with our
proposal and § 438.110. The proposed
regulation permits an organization that
operates a D–SNP that is affiliated with
a Medicaid managed care plan to use
one enrollee advisory committee to meet
both the requirement under § 438.110
and the requirement proposed at
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1857
§ 422.107(f), when all the criteria in
both regulations are met and the State
permits this arrangement. In other
circumstances, it may not be feasible for
an organization to operate a single
enrollee advisory committee that meets
the requirements of our proposal and
§ 438.110. Those organizations would
need to operate multiple enrollee
advisory committees.
Our experience with MMPs
establishing and maintaining enrollee
advisory committees demonstrates that
these plans have found the committees
useful and carefully consider feedback
provided by enrollees to inform plan
decisions without prescriptive Federal
requirements for the committees. As a
result, we are not proposing specific
prescriptive requirements for how D–
SNPs must interact with and use these
enrollee committees. However, we
solicit comments on our proposal,
including whether we should include
more prescriptive requirements on how
D–SNPs select enrollee advisory
committee participants, training
processes on creating and running a
successful committee, the
responsibilities of the enrollee advisory
committees, and additional topics for
enrollee input, and whether we should
limit the enrollee advisory committee
proposed at § 422.107(f) to a subset of
D–SNPs. We also solicit comments on
whether our approach to allow MA
organizations to meet the requirements
in proposed §§ 422.107(f) and 438.110
through one enrollee advisory
committee could dilute the § 438.110
requirement by detracting from the
focus on LTSS enrollees. Consistent
with PACE, if our proposal is finalized,
we would update the CMS audit
protocols for D–SNPs to request
documentation of enrollee advisory
committee meetings. As we learn about
the implementation experiences of these
committees, if proposed § 422.107(f) is
finalized, we would consider more
prescriptive requirements in the future,
if needed.
4. Standardizing Housing, Food
Insecurity, and Transportation
Questions on Health Risk Assessment
(§ 422.101)
Section 1859(f)(5)(A)(ii)(I) of the Act
requires each SNP to conduct an initial
assessment and an annual reassessment
of the individual’s physical,
psychosocial, and functional needs
using a comprehensive risk assessment
tool that CMS may review during
oversight activities, and ensure that the
results from the initial assessment and
annual reassessment conducted for each
individual enrolled in the plan are
addressed in the individual’s
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individualized care plan. We codified
this requirement at § 422.101(f)(1)(i) as a
required component of the D–SNP’s
MOC. In practice, we allow each SNP to
develop its own HRA, as long as it
meets the statutory and regulatory
requirements.43 In the final rule titled
‘‘Medicare and Medicaid Programs;
Contract Year 2022 Policy and
Technical Changes to the Medicare
Advantage Program, Medicare
Prescription Drug Benefit Program,
Medicaid Program, Medicare Cost Plan
Program, and Programs of All-Inclusive
Care for the Elderly’’ (86 FR 5864)
(hereinafter referred to as the January
2021 final rule), we noted that D–SNPs
also receiving capitation for Medicaid
services may combine their Medicarerequired HRA with a State Medicaidrequired HRA to reduce assessment
burden for enrollees (86 FR 5879).
Certain social risk factors can lead to
unmet social needs that directly
influence an individual’s physical,
psychosocial, and functional status.44
This is particularly true for food
insecurity, housing instability, and
access to transportation. The following
are examples of actions that CMS has
taken since 2014 to address social risk
through the identification and
standardization of screening for risk
factors:
• IMPACT Act of 2014. The
Improving Medicare Post-Acute Care
Transformation Act of 2014 Section 2(a)
(Pub. L. 113–185), hereinafter referred to
as the IMPACT Act, amended the Social
Security Act (the Act) by adding section
1899B to the Act. Section 1899B(b)(1) of
the Act requires, in part, that the
Secretary require certain post-acute care
(PAC) providers to submit standardized
patient assessment data with respect to
certain categories of data. CMS finalized
several standardized patient assessment
data requirements, including on social
determinants of health.45
43 In the CY 2016 Call Letter (an attachment to the
Announcement of Calendar Year (CY) 2016
Medicare Advantage Capitation Rates and Medicare
Advantage and Part D Payment Policies) released on
April 6, 2015, CMS encouraged SNPs to adopt the
components in the CDC’s ‘‘A Framework for
Patient-Centered Health Risk Assessments’’ tool but
did not mandate their use. Specifically, CMS
encouraged the use of elements that identify the
medical, functional, cognitive, psychosocial and
mental health care needs of enrollees.
44 Hugh Alderwick and Laura M. Gottlieb,
‘‘Meanings and Misunderstandings: A Social
Determinants of Health Lexicon for Health Care
Systems: Milbank Quarterly,’’ Milbank Memorial
Fund, November 18, 2019, https://
www.milbank.org/quarterly/articles/meanings-andmisunderstandings-a-social-determinants-of-healthlexicon-for-health-care-systems/.
45 See the ‘‘Medicare and Medicaid Programs: CY
2020 Home Health Prospective Payment System
Rate Update; Home Health Value-Based Purchasing
Model; Home Health Quality Reporting
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• Accountable Health Communities
(AHC) Model. The AHC Model, which is
being tested under section 1115A of the
Act, tests whether systematically
screening for health-related social needs
and referrals to community-based
organizations to resolve identified
unmet needs will improve healthcare
utilization and reduce costs. Over a fiveyear period, organizations implementing
the AHC Model, known as Bridge
Organizations, are screening
community-dwelling Medicare and
Medicaid beneficiaries to identify their
health-related social needs and
providing navigation assistance to
connect those beneficiaries with
community services.46 Some Bridge
Organizations are also engaging key
stakeholders in community-level
continuous quality improvement
activities to align the community service
capacity with the community’s service
needs. For purposes of the model, the
CMS Innovation Center developed the
AHC Health-Related Social Needs
(HRSN) Screening Tool. The tool asks
10 standardized questions that identify
a patient’s HRSNs in five core domains:
Housing instability, food insecurity,
transportation problems, utility help
needs, and interpersonal safety.47 48 The
Requirements; and Home Infusion Therapy
Requirements’’ final rule (84 FR 39151 through
39161) as an example. In the interim final rule with
comment period (IFC) ‘‘Medicare and Medicaid
Programs, Basic Health Program and Exchanges;
Additional Policy and Regulatory Revisions in
Response to the COVID–19 Public Health
Emergency and Delay of Certain Reporting
Requirements for the Skilled Nursing Facility
Quality Reporting Program’’ (85 FR 27550 through
27629), CMS delayed the compliance dates for these
standardized patient assessment data under the
Inpatient Rehabilitation Facility (IRF) Quality
Reporting Program (QRP), Long-Term Care Hospital
(LTCH) QRP, Skilled Nursing Facility (SNF) QRP,
and the Home Health (HH) QRP due to the public
health emergency. In the ‘‘CY 2022 Home Health
Prospective Payment System Rate Update; Home
Health Value-Based Purchasing Model
Requirements and Model Expansion; Home Health
and Other Quality Reporting Program
Requirements; Home Infusion Therapy Services
Requirements; Survey and Enforcement
Requirements for Hospice Programs; Medicare
Provider Enrollment Requirements; and COVID–19
Reporting Requirements for Long-Term Care
Facilities’’ final rule (86 FR 62240 through 62431),
CMS finalized its proposals to require collection of
standardized patient assessment data under the IRF
QRP and LTCH QRP effective October 1, 2022, and
January 1, 2023 for the HH QRP.
46 CMS Innovation Center, ‘‘Findings at a Glance:
Accountable Health Communities: Evaluation of
Performance Years 1–3 (2017–2020).’’ Retrieved
from: https://innovation.cms.gov/data-and-reports/
2020/ahc-first-eval-rpt-fg.
47 CMS Innovation Center, ‘‘The Accountable
Health Communities Health-Related Social Needs
Screening Tool.’’ Retrieved from: https://
innovation.cms.gov/files/worksheets/ahcmscreeningtool.pdf.
48 There are now Logical Observation Identifiers
Names and Codes (LOINC) terms available for the
AHC HRSN Screening Tool, as of June 2021. For
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first AHC Model evaluation report,
assessing model implementation from
2017 to 2020,49 demonstrated high
prevalence of social risk factors among
eligible high-need beneficiaries. Food
insecurity was the most commonly
reported social risk factor.
Many dually eligible individuals
contend with multiple social risk factors
such as food insecurity, homelessness,
lack of access to transportation, and low
levels of health literacy.50 Nonetheless,
we have not previously required that
SNP HRAs specifically collect
information about these issues. We
believe requiring SNPs to include
standardized questions about social risk
factors is appropriate in light of the
impact these factors may have on health
care and outcomes for the enrollees in
these plans and that access to this
information will better enable SNPs to
design and implement effective models
of care.
We propose to amend
§ 422.101(f)(1)(i) to require that all SNPs
(chronic condition special needs plans,
D–SNPs, and institutional special needs
plans) include one or more standardized
questions on the topics of housing
stability, food security, and access to
transportation as part of their HRAs.
These questions will help SNPs gather
the necessary information in order to
conduct a comprehensive risk
assessment of each individual’s
physical, psychosocial, and functional
needs as required at § 422.101(f)(1)(i)
and will inform the development and
implementation of each enrollee’s
comprehensive individualized plan of
care as required at § 422.101(f)(1)(ii).
Rather than include the specific
questions in regulation text, we propose
that the questions be specified in subregulatory guidance. This would afford
us some flexibility to modify questions
to maintain consistency with
standardized questions that are
developed for other programs while still
providing MA organizations with clear
requirements; we intend to provide
ample notice to MA organizations of any
changes in the questions over time.
Should we finalize our proposal, SNPs
would comply with the new
requirement added to § 422.101(f) by
more information, see: https://loinc.org/loinc/
96777-8/.
49 RTI International, ‘‘Accountable Health
Communities (AHC) Model Evaluation First
Evaluation Report,’’ Dec 2020. Retrieved from:
https://innovation.cms.gov/data-and-reports/2020/
ahc-first-eval-rpt.
50 Medicaid and CHIP Payment and Access
Commission, ‘‘Report to Congress on Medicaid and
CHIP,’’ June 2020. Retrieved from: https://
www.macpac.gov/wp-content/uploads/2020/06/
June-2020-Report-to-Congress-on-Medicaid-andCHIP.pdf.
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including in their HRAs the
standardized questions on these topics
that we would specify in sub-regulatory
guidance. At a minimum, we intend to
align selected questions with the Social
Determinants of Health (SDOH)
Assessment data element 51 established
as part of the USCDI v2, when finalized
and where applicable.
While we are proposing that the
regulation text specify that the wording
of individual questions would be
established through sub-regulatory
guidance, we provide here examples of
the questions on these topics used in
other Medicare contexts to provide
better context on the proposed
requirement and to solicit public
comment. These examples include the
transportation question in the post-acute
care patient/resident instruments and
the housing and food insecurity
questions from the AHC Model HRSN
Screening Tool: 52
Housing. What is your living situation
today? 53
• I have a steady place to live
• I have a place to live today, but I am
worried about losing it in the future
• I do not have a steady place to live (I
am temporarily staying with others, in
a hotel, in a shelter, living outside on
the street, on a beach, in a car,
abandoned building, bus or train
station, or in a park)
Food. Some people have made the
following statements about their food
situation. Please answer whether the
statements were OFTEN, SOMETIMES,
or NEVER true for you and your
household in the last 12 months. Within
the past 12 months, you worried that
your food would run out before you got
money to buy more.54
• Often true
• Sometimes true
• Never true
51 For more information, see: https://
www.healthit.gov/isa/taxonomy/term/1801/uscdiv2.
52 For the Accountable Health Communities
Health-Related Social Needs Screening Tool, see
https://innovation.cms.gov/files/worksheets/ahcmscreeningtool.pdf. The PAC assessment utilized the
same transportation question as the AHC HRSN
Tool.
53 Adapted from National Association of
Community Health Centers and partners, National
Association of Community Health Centers,
Association of Asian Pacific Community Health
Organizations, Association OPC, Institute for
Alternative Futures. (2017). PRAPARE. https://
www.nachc.org/research-and-data/prapare/.
54 Adapted from Hager, E.R., Quigg, A.M., Black,
M.M., Coleman, S.M., Heeren, T., Rose-Jacobs, R.,
Cook, J.T., Ettinger de Cuba, S.E., Casey, P.H.,
Chilton, M., Cutts, D.B., Meyers A.F., Frank, D.A.
(2010). Development and Validity of a 2-Item
Screen to Identify Families at Risk for Food
Insecurity. Pediatrics, 126(1), 26–32. doi:10.1542/
peds.2009–3146.
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Within the past 12 months, the food
you bought just didn’t last and you
didn’t have money to get more.
• Often true
• Sometimes true
• Never true
Transportation. Has lack of
transportation kept you from medical
appointments, meetings, work, or from
getting things needed for daily living? 55
• Yes, it has kept me from medical
appointments or from getting my
medications
• Yes, it has kept me from non-medical
meetings, appointments, work, or
from getting things that I need
• No
Our proposal would result in SNPs
having a more complete picture for each
enrollee of the risk factors that may
inhibit accessing care and achieving
optimal health outcomes and
independence. We believe that these
questions are sufficiently related to and
provide information on enrollees’
physical, psychosocial, and functional
needs to be appropriate to include the
HRA. Having knowledge of this
information for each enrollee would
better equip MA organizations to
develop an effective plan of care for
each enrollee that identifies goals and
objectives as well as specific services
and benefits to be provided. Our
proposal would also equip SNPs with
person-level information that would
help them better connect enrollees to
covered services (for example, nonemergency medical transportation,
when capitated by Medicaid or covered
as a supplemental benefit) and to social
service organizations and public
programs that can help resolve housing
instability, food insecurity,
transportation needs, or other
challenges. Coordinating care along
these lines is consistent with the
obligations under § 422.112(b)(3) for MA
organizations that offer coordinated care
plans.
We are not explicitly proposing that
SNPs be accountable for resolving all
risks identified in these assessment
questions, but § 422.101(f)(1)(i) requires
that the results from the initial and
annual HRAs be addressed in the
individualized care plan. Results of the
HRAs do not require SNPs to provide
housing or food insecurity supports, but
having the results means that SNPs
would need to consult with enrollees
55 National Association of Community Health
Centers and partners, National Association of
Community Health Centers, Association of Asian
Pacific Community Health Organizations,
Association OPC, Institute for Alternative Futures.
(2017). PRAPARE. https://www.nachc.org/researchand-data/prapare/.
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about their unmet social needs, which
may include homelessness and housing
instability, for example, in developing
each enrollee’s care plan. A SNP could
demonstrate this in several ways,
consistent with its MOC. For example,
a SNP may make a referral to an
appropriate community partner,
consistent with the individual’s goals
and preferences, to assist in meeting
these needs. The SNP may also adapt
communication methods to fit the
individual’s circumstances and take
steps to maximize access to covered
services that may meet the individual’s
needs and preferences, especially for
supplemental benefits that may help
with housing instability, food
insecurity, or transportation.
SNPs currently report to CMS the
number of completed HRAs, and, as part
of the Medicare Part C Program Audit
Protocols for SNP Care Coordination, we
currently review a sample of HRAs and
ICPs.56 However, we do not currently
collect specific data elements from
HRAs for all SNP enrollees, in part
because the data elements vary from
plan to plan. By standardizing certain
data elements, our proposal would make
those data elements available for
collection by CMS from the SNPs for all
enrollees. (States can also use their
contracts with D–SNPs at § 422.107 to
require reporting of these data elements
in the HRA to the State or its designee.)
While we continue to consider whether,
how, and when we would have the
SNPs actually report data to CMS, we
believe having such information could
help us to better understand the
prevalence and trends in certain social
risk factors across SNPs and further
consider ways to support SNPs in
promoting better outcomes for their
enrollees. We believe standardizing
these data elements could also
eventually facilitate better data
exchange among SNPs (such as when an
individual changes SNPs).
We understand that some States may
separately require that Medicaid
managed care plans collect similar
information, potentially creating
inefficiencies and added assessment
burden on dually eligible individuals
who are asked similar, but not identical
information, in multiple HRAs. We
believe that the benefit gained by all
SNPs having standardized information
about these social risk factors outweighs
this potential risk. These questions
build on other work across CMS. Where
States are interested in requiring
56 For more information, see: https://
www.cms.gov/Medicare/Compliance-and-Audits/
Part-C-and-Part-D-Compliance-and-Audits/
ProgramAudits.
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assessment questions, we recommend
that States consider conforming to the
standardized questions we implement
for use under this proposed rule and, for
integrated care programs, ensuring that
plans do not need to ask the same
enrollees similar or redundant
questions. However, we also seek input
from States about what questions they
are using and how we can best
minimize assessment burden while
ensuring that SNPs and States are
capturing actionable information on
social risk factors.
We are considering several
alternatives to our proposal. We are
considering requiring fewer or more
assessment questions on additional
topics related to social risk factors or
different combinations of questions
from the post-acute care patient/resident
assessment instruments and AHC Model
HRSN Screening Tool. For example, we
are considering requiring that SNPs use
the post-acute care patient/resident
assessment instruments questions on
health literacy (‘‘How often do you need
to have someone help you when you
read instructions, pamphlets, or other
written material from your doctor or
pharmacy?’’) and social isolation (‘‘How
often do you feel lonely or isolated from
those around you?’’). We believe these
would provide valuable insight but are
not proposing to require HRAs to
include standardized questions in these
areas out of parsimony. We focused on
the proposed areas since there is a large
evidence base suggesting they have a
particularly significant influence on the
physical, psychosocial, and functional
needs of the enrollees.57 For example,
our experience with the FAI
demonstrations has shown that lack of
transportation can have a large impact
in securing needed health care services.
Our proposal would not preclude SNPs
from asking additional questions related
to these areas as long as the minimum
standardized questions (specified in
CMS sub-regulatory guidance pursuant
to the regulation) are included as part of
the HRA.
We considered soliciting comment in
this preamble on different examples of
questions on housing, food, and
transportation other than the examples
included above, such as the housingrelated questions from the U.S.
Department of Veteran Affairs’
Homelessness Screening Clinical
Reminder 58 or the housing-, food-, and
57 See Kushel MB, Gupta R, Gee L, Haas JS.
Housing instability and food insecurity as barriers
to health care among low-income Americans. J Gen
Intern Med. 2006;21(1):71–7. doi: 10.1111/j.1525–
1497.2005.00278.x.
58 For more information, see the U.S. Department
of Veteran Affairs, VA National Center of
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transportation-related questions from
the Medicare Current Beneficiary
Survey.59 We also considered simply
proposing that all HRAs address certain
domains (for example, housing),
without authorizing CMS to specify the
standardized questions to be used.
However, we believe the benefit of
flexibility for SNPs is outweighed by the
challenges posed by use of multiple
different questions used by different
SNPs across the country. Having
different questions that touch on the
same topics in different ways would
pose difficulties for interoperability,
comparability, and reporting on these
risk factors. We are considering
specifying that the new questions only
apply to certain enrollees and not
others. For example, we are considering
whether the questions on housing
insecurity would be relevant for
enrollees in congregate housing.
However, because people may move
between settings, including from an
institutional placement to the
community, we believe that such a
proposal would add complexity without
obvious benefit.
Finally, due to the processes
associated with developing HRA tools,
approval of MOCs, and MOC
implementation, we would not enforce
this requirement until contract year
2024. However, we are also considering
whether to have our proposed
requirement take effect at a later date,
such as contract year 2025, to allow MA
organizations more time to work our
proposed new questions into their
existing SNP HRAs. We welcome
comments on our proposal and these
potential alternatives including adding
questions regarding health literacy,
social isolation, or other areas. We also
welcome comments on when CMS
would need to issue sub-regulatory
guidance providing the specific
questions to be included in the HRA to
ensure that MA organizations would
have sufficient time to incorporate the
required questions.
5. Refining Definitions for Fully
Integrated and Highly Integrated D–
SNPs (§§ 422.2 and 422.107)
Dually eligible individuals have an
array of choices for how to receive their
Medicare coverage, including Original
Medicare with a standalone prescription
Homelessness Among Veterans March 2014
Research Brief ‘‘Using a Universal Screener to
Identify Veterans Experiencing Housing Instability’’
at https://www.va.gov/HOMELESS/Universal_
Screener_to_Identify_Veterans_Experiencing_
Housing_Instability_2014.pdf.
59 For more information, see https://
www.cms.gov/Research-Statistics-Data-andSystems/Research/MCBS.
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drug plan, non-SNP MA plans, multiple
types of SNPs, and Programs of Allinclusive Care for the Elderly. Those
choices can be complex and, for some,
overwhelming. An average Medicare
beneficiary will have access to 54 MA
plans in 2022, excluding MMPs and
PACE, compared to 39 MA plans in
2020.60 In one extreme example, dually
eligible individuals in Los Angeles have
over 85 choices for Medicare coverage
for 2022, including 70 MA plans, nine
D–SNPs, two FIDE SNPs, and five
MMPs—more Medicare options to
choose from than Medicare-only
beneficiaries.61
Our own terminology is complex too.
While we have defined terms through
rulemaking in § 422.2, there remains
nuance and variation that may make it
difficult for members of the public—and
even the professionals who support
them—to readily understand what may
be unique about a certain type of plan
or what a beneficiary can expect from
any FIDE SNP, for example. We propose
several changes to how we define FIDE
SNPs and HIDE SNPs that we believe
will ultimately help to differentiate
various types of D–SNPs and clarify
options for beneficiaries. Our proposals
would lay the groundwork for potential
future improvements to Medicare Plan
Finder and other communications to
help beneficiaries better understand
their options for integrated coverage of
Medicare and Medicaid benefits.
a. Exclusively Aligned Enrollment for
FIDE SNPs
Section 422.2 defines the term ‘‘fully
integrated dual eligible special needs
plan,’’ most recently updated in the May
2020 final rule. Under the current
definition, FIDE SNPs are plans that: (i)
Provide dually eligible individuals
access to Medicare and Medicaid
benefits under a single entity that holds
both an MA contract with CMS and a
Medicaid managed care organization
(MCO) contract under section 1903(m)
of the Act with a State Medicaid agency,
(ii) under the capitated Medicaid
managed care contract, provide
coverage, subject to some limited
flexibility for carve-outs, of primary
care, acute care, behavioral health, and
LTSS, and coverage of nursing facility
services for a period of at least 180 days
during the plan year; (iii) coordinate
delivery of covered Medicare and
Medicaid benefits using aligned care
management and specialty care network
methods for high-risk beneficiaries; and
60 Information from 2022 Landscape Source Files.
Retrieved from https://www.cms.gov/Medicare/
Prescription-Drug-Coverage/Prescription
DrugCovGenIn. Excludes EGWPs.
61 Ibid.
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(iv) employ policies and procedures
approved by CMS and the State to
coordinate or integrate beneficiary
communication materials, enrollment,
communications, grievance and appeals,
and quality improvement.
The current definition of a FIDE SNP
does not require that the MA contract
limit enrollment to the individuals who
are enrolled in the affiliated MCO. One
benefit of FIDE SNP designation for the
MA organization is that the MA plan
may qualify for a frailty adjustment as
part of CMS’s risk adjustment of its MA
capitation payments under section
1853(a)(1) of the Act and § 422.308(c);
FIDE SNPs with a similar average level
of frailty (as determined by the
Secretary) as the PACE program may
qualify for the frailty adjustment, which
may result in increased aggregate
payment from CMS.
Section 422.2 also defines the term
‘‘aligned enrollment’’ as referring to
when a full-benefit dually eligible
individual is an enrollee of a D–SNP
and receives coverage of Medicaid
benefits from the D–SNP or from a
Medicaid MCO that is: (1) The same
organization as the MA organization
offering the D–SNP; (2) its parent
organization; or (3) another entity that is
owned and controlled by the D–SNP’s
parent organization. When State policy
limits a D–SNP’s membership to
individuals with aligned enrollment,
§ 422.2 refers to that condition as
exclusively aligned enrollment.
Exclusively aligned enrollment is an
important design feature for maximizing
integration of care for all the D–SNP’s
enrollees. It facilitates the use of
integrated beneficiary communication
materials (because all beneficiaries in
the D–SNP are also in the companion
Medicaid MCO), clarifies overall
accountability for outcomes and
coordination of care, and makes feasible
the requirement (effective January 1,
2021) that the plan use unified
grievance and appeals procedures for
both Medicare and Medicaid benefits.
All MMPs operate with exclusively
aligned enrollment, and several States
require exclusively aligned enrollment
for FIDE SNPs that operate in the State
by including this requirement in the
State Medicaid agency contract that is
required for D–SNPs by § 422.107(b).
However, the current regulatory
definition of FIDE SNP permits certain
forms of unaligned enrollment between
Medicare and Medicaid coverage. That
is, a beneficiary may be in one parent
organization’s FIDE SNP for coverage of
Medicare services but a separate
company’s Medicaid managed care plan
(or in a Medicaid FFS program) for
coverage of Medicaid services.
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In 2021, there are 69 FIDE SNPs in 12
States, enrolling 264,146 beneficiaries as
of January 2021.62 Fifty-seven of those
69 FIDE SNPs have exclusively aligned
enrollment. Only Arizona,
Pennsylvania, and Virginia currently
contract with FIDE SNPs without
requiring exclusively aligned
enrollment.
We propose to amend the definition
of ‘‘fully integrated dual eligible special
needs plan’’ at § 422.2 with a new
paragraph (5) that requires, for 2025 and
subsequent years, that all FIDE SNPs
have exclusively aligned enrollment.
Our proposed change would move FIDE
SNPs toward greater integration in the
provision of Medicare and Medicaid
benefits for dually eligible individuals
and make the options available to these
beneficiaries simpler to understand.
Requiring all FIDE SNPs to have
exclusively aligned enrollment would
simplify the ways we, States, and
benefit counselors communicate about
FIDE SNPs by eliminating some of the
confusing scenarios related to unaligned
enrollment that our current definition
permits. It would allow all enrollees to
have their Medicare and Medicaid
benefits explained under the FIDE SNP
clearly, which is made more difficult
when some enrollees are, but others are
not, also enrolled in the affiliated
Medicaid MCO. Our proposed change
promotes higher levels of MedicareMedicaid integration by ensuring that
that all FIDE SNPs can deploy
integrated beneficiary communication
materials and unify appeals and
grievance procedures for all the
Medicare and Medicaid benefits covered
through the FIDE SNP and affiliated
Medicaid MCO; such unified
procedures are not feasible when some
FIDE SNP members do not receive the
Medicaid benefits from the same
organization.
Under our proposed definition, all
FIDE SNPs would (1) be capitated for
Medicaid services, with some
permissible exceptions proposed at
§ 422.107(g) and (h) and discussed later
in this section, for all of their enrollees,
and (2) based on meeting the definition
of applicable integrated plans in
§ 422.561, operate unified appeals and
grievance processes and continue
delivery of benefits during an appeal.
Ultimately, we believe this change in
62 CY 2021 data is from CMS review of CY 2021
State Medicaid agency contracts submitted by FIDE
SNPs. 2016 data is from Verdier, J., A. Kruse, R.
Lester, et al. 2016. State contracting with Medicare
Advantage dual eligible special needs plans: Issues
and options. Washington, DC: Integrated Care
Resource Center. Retrieved from https://
www.integratedcareresourcecenter.com/sites/
default/files/ICRC_DSNP_Issues__Options.pdf.
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1861
the definition of a FIDE SNP will help
simplify options and provide a better
plan experience for dually eligible
beneficiaries, as they will be able to
receive all their covered Medicare and
Medicaid benefits through one
organization.
In the absence of a State Medicaid
policy change (to require or facilitate
exclusively aligned enrollment) in
Arizona, Pennsylvania, or Virginia, our
proposal would result in 12 plans losing
FIDE SNP status. However, our proposal
would not prohibit those States and
plans from operating as they currently
do but would simply mean that the
affected plans would be HIDE SNPs
rather than FIDE SNPs beginning
January 1, 2025. (A HIDE SNP is another
type of D–SNP defined at § 422.2 which
we describe in more detail in section
II.A.5.d. of this proposed rule.) A
consequence of this would be that these
plans would not qualify for the frailty
adjustment, as described in
§ 422.308(c)(4); however, only six of the
12 potentially-affected FIDE SNPs
qualify for the frailty adjustment in 2021
because only those six plans have a
similar average level of frailty (as
determined by the Secretary) as the
PACE program. States may also choose
to require, through their State Medicaid
agency contracts under § 422.107, that
MA organizations create separate plan
benefit packages (that is, separate D–
SNPs), with one for exclusively aligned
enrollment and the other for unaligned
enrollment, the former of which would
meet our proposed criteria and allow
the organization to maintain FIDE SNP
status for a share of its current FIDE
SNP enrollment while using one or
more new, separate D–SNPs for the
unaligned enrollment. MA organizations
would need to submit a request to CMS
for a crosswalk exception under
§ 422.530(c)(4)(i), which we are
proposing in section II.A.6.a. to
redesignate from § 422.530(c)(4), for
such enrollment transitions.
Finally, because the definition of
aligned enrollment is specific to fullbenefit dually eligible individuals, our
proposal would newly preclude partialbenefit dually eligible individuals from
enrolling in FIDE SNPs. Like with
unaligned enrollees, enrollment of
partial-benefit dually eligible
individuals, who receive no Medicaid
benefits other than coverage of Medicare
premiums and—in some cases—
Medicare cost-sharing, precludes a D–
SNP from clearly communicating the
Medicaid benefits available through the
FIDE SNP or using unified appeals and
grievance procedures for adjudication of
both Medicare and Medicaid benefits.
For CY 2021, however, no FIDE SNPs
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enroll partial-benefit dually eligible
individuals. As such, we do not believe
this would have any meaningful impact
for plans currently operating as FIDE
SNPs. Moving forward, we believe that
the benefits to be achieved with FIDE
SNPs having exclusively aligned
enrollment for Medicare beneficiaries
eligible for full Medicaid benefits, as
proposed here, and the associated
greater levels of integration in the
provision and coverage of benefits and
plan administration outweigh the
potential negative effects for partialbenefit dually eligible individuals, who
would be limited to enrollment in HIDE
SNPs, coordination-only D–SNPs, other
MA plans, or the original Medicare FFS
program.
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b. Capitation for Medicare Cost-Sharing
for FIDE SNPs and Solicitation of
Comments for Applying to Other
D–SNPs
Section 1902(a)(10)(E) of the Act
directs States to pay providers for
Medicare coinsurance and deductibles
for dually eligible individuals in the
Qualified Medicare Beneficiary (QMB)
program. Under section 1905(p)(3) of
the Act, ‘‘Medicare cost-sharing’’
includes costs incurred with respect to
a dually eligible individual in the QMB
program,63 ‘‘without regard to whether
the costs incurred were for items and
services for which medical assistance
[Medicaid] is otherwise available under
the plan.’’ For QMBs, Medicare costsharing amounts include Medicare Parts
A and B premiums, coinsurance, and
deductibles, and at State option,
Medicare Advantage (MA) premiums.
Section 1902(n)(2) of the Act permits
the State to limit payment for Medicare
cost-sharing to the amount necessary to
provide a total payment to the provider
(including Medicare, Medicaid State
plan payments, and third-party
payments) equal to the amount a State
would have paid for the service under
the Medicaid State plan.64 About 8.8
63 Under 1905(p)(1) of the Act, a QMB is an
individual who is entitled to hospital insurance
benefits under Part A of Medicare, with income not
exceeding 100 percent of the Federal poverty level,
and resources not exceeding three times the SSI
limit, adjusted annually by the Consumer Price
Index. For more information about QMB eligibility
and benefits, see chapter 1, section 1.6.2.1 and
Appendices 1.A and 1.B of the Manual for the State
Payment of Medicare Premiums, found here:
https://www.cms.gov/files/document/chapter-1program-overview-and-policy.pdf.
64 For example, if the Medicare (or MA) rate for
a service is $100, of which $20 is beneficiary
coinsurance, and the Medicaid rate for the service
is $90, the State would only pay $10. If the
Medicaid rate is $80 or lower, the State would make
no payment. This is often referred to as the ‘‘lesser
of’’ policy. Under the ‘‘lesser of’’ policy, a State
caps its payment of Medicare cost-sharing at the
Medicaid rate for a particular service.
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million dually eligible individuals are
enrolled in the QMB program.65 Some
States also elect to cover all Medicare
cost-sharing for Medicare beneficiaries
eligible for full Medicaid benefits who
are not QMBs. This election means the
State pays Medicare cost-sharing for a
non-QMB full-benefit dually eligible
individual even if the Medicare service
is not covered under the Medicaid State
plan. Absent such an election by the
State, the State would pay the Medicare
cost-sharing for non-QMB full-benefit
dually eligible individual only if the
Medicare service, such as inpatient
hospitalization, is also covered under
the Medicaid State plan. 66 Typically,
States allow FIDE SNP enrollment of
both QMB and non-QMB full-benefit
dually eligible individuals.
CMS automatically forwards claims
under the original Medicare FFS
program to State Medicaid agencies and
other secondary payers to adjudicate the
claims for payment of any Medicare
cost-sharing.67 This automatic claims
crossover process greatly reduces
provider burden by eliminating the need
for providers to submit separate claims
to both Medicare and the State Medicaid
agency, or a Medicaid managed care
plan, such as a Medicaid MCO, prepaid
inpatient health plan (PIHP), or prepaid
ambulatory health plan (PAHP), as
defined at § 438.2, for payment of
Medicare cost-sharing when it is
covered by Medicaid. For providers
serving dually eligible individuals
enrolled in MA plans, including FIDE
SNPs, HIDE SNPs, and other D–SNPs,
there is no guarantee of an automated
crossover process to State Medicaid
agencies or Medicaid managed care
plans to process Medicaid payment of
Medicare cost-sharing. This means the
providers must submit claims to the MA
plan, then determine the responsible
State Medicaid agency or Medicaid
65 CMS Medicare-Medicaid Coordination Office,
‘‘Data Analysis Brief: Medicare-Medicaid Dual
Eligible Enrollment: 2006–2019’’. Retrieved from:
https://www.cms.gov/files/document/medicare
medicaiddualenrollmenteverenrolledtrends
databrief.pdf.
66 See Chapter II, sections E.4 through E.6 of the
Medicaid Third Party Liability Handbook at https://
www.medicaid.gov/medicaid/eligibility/downloads/
cob-tpl-handbook.pdf.
67 State Medicaid agencies and Medicaid
managed care plans enter into a Coordination of
Benefits Agreement (COBA) for the purpose of
coordinating health insurance benefits and
facilitating the proper payment of claims for
beneficiaries enrolled in the original Medicare FFS
program. Within the COBA, State Medicaid
agencies and Medicaid managed care plans elect
which COBA claims for CMS to transfer. For more
information, see: https://www.cms.gov/Medicare/
Coordination-of-Benefits-and-Recovery/COBATrading-Partners/Coordination-of-BenefitsAgreements/Coordination-of-Benefits-Agreementpage.
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managed care plan, and then submit
another claim to the State Medicaid
agency or Medicaid managed care plan
for adjudication of the claims for
Medicare cost-sharing.
One way to alleviate provider burden
and streamline claims processing is for
the State Medicaid agency to make a
capitated payment for Medicaid
coverage of Medicare cost-sharing to the
MA plan in which a dually eligible
individual (specifically, a QMB or other
dually eligible individual for which the
State covers Medicare cost-sharing) is
enrolled. When the State contract with
the MA plan includes capitated
payment for Medicaid coverage of
Medicare cost-sharing, the provider
submits one claim to the MA plan, and
the MA plan adjudicates the claim for
Medicare coverage of services and for
Medicaid payment of Medicare costsharing without the provider submitting
separate claims to the MA plan and the
proper Medicaid entity (that is, State
Medicaid agency or Medicaid managed
care plan). Additionally, this
arrangement reduces other potential
obstacles, including determining the
proper Medicaid entity to bill for
Medicare cost-sharing, determining a
beneficiary’s applicable coverage of
Medicare cost-sharing (for example, in
States that pay Medicare cost-sharing for
Medicare beneficiaries eligible for full
Medicaid benefits who are not QMBs),
and the potential for improper QMB
billing.
We propose to specify in § 422.2 that
FIDE SNPs are required to cover
Medicare cost- sharing as defined in
section 1905(p)(3)(B), (C) and (D) of the
Act, without regard to how section
1905(n) limits that definition to QMBs,
as part of the FIDE SNP’s coverage of
primary and acute care; this means that
the proposed amendment would require
FIDE SNPs to cover Medicare cost
-sharing for both QMB and non-QMB
full-benefit dually eligible FIDE SNP
enrollees. We intend this revision to
encompass all cost-sharing, whether it is
in the form of coinsurance, copayments,
or deductibles, for Medicare Part A and
Part B benefits covered by the D–SNP.
The current definition of a FIDE SNP at
§ 422.2 requires a FIDE SNP’s capitated
contract with the State Medicaid agency
to provide coverage, consistent with
State policy, of specified primary care,
acute care, behavioral health, and LTSS,
and provide coverage of nursing facility
services for a period of at least 180 days
during the plan year. Medicare covers
most primary care and acute care
services and Medicare is always the
primary payer for any Medicare-covered
services with Medicaid covering any
Medicare cost-sharing in such cases.
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Under this proposal, a FIDE SNP would
cover Medicare payment for primary
care and acute care covered by Medicare
and the Medicaid payment for any
Medicare cost-sharing in such cases. In
plan year 2021, all 69 FIDE SNPs
include Medicare cost-sharing in their
capitated contracts with the State
Medicaid agency.68 Therefore, we do
not expect our proposal to have any
impact on existing FIDE SNPs.
We chose to propose this change only
for FIDE SNPs because FIDE SNPs are
the only type of D–SNP that must cover
Medicaid acute and primary care
benefits and are better equipped,
compared to other D–SNPs, to make
improvements for coordination of
benefits and adjudication of claims.
This is especially true when capitation
for Medicare cost-sharing is combined
with a requirement for exclusively
aligned enrollment (as proposed in
section II.A.5.a. of this proposed rule to
amend the FIDE SNP definition at
§ 422.2). Under our proposal, a provider
serving a dually eligible individual
enrolled in a FIDE SNP with exclusively
aligned enrollment would submit a
single claim to the FIDE SNP for both
Medicare and Medicaid coverage of the
service; the FIDE SNP would adjudicate
the claim for a covered service for any
applicable Medicare payment, Medicaid
payment, and Medicaid payment of
Medicare cost-sharing. In this way, the
proposed additions to the definition of
FIDE SNPs at § 422.2 would ensure that
all FIDE SNPs include elements—
capitation for Medicare cost-sharing and
exclusively aligned enrollment—that
result in improved beneficiary and
provider experiences. This proposal
furthers the level of integration required
for FIDE SNPs in a way that we believe
would achieve those improved
experiences. In other types of D–SNPs,
such as HIDE SNPs, members may
participate in the HIDE SNP for their
Medicare benefits and an unaffiliated
Medicaid managed care plan or the
State Medicaid FFS program for their
Medicaid acute and primary care
benefits. When Medicare and Medicaid
plan enrollment is unaligned, as it is in
many HIDE SNPs, a provider serving a
dually eligible individual enrolled in a
HIDE SNP would submit a claim to the
HIDE SNP for Medicare payment of the
service, then submit a second claim to
68 CMS Special Needs Plan Comprehensive
Report, January 2021: https://www.cms.gov/
Research-Statistics-Data-and-Systems/StatisticsTrends-and-Reports/MCRAdvPartDEnrolData/
Special-Needs-Plan-SNPData#:∼:text=Special%20Needs%20
Plan%20%28SNP%29%20
Data%20%20%20,%20%202021-03%20%206%20
more%20rows%20.
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the Medicaid managed care plan or the
State Medicaid program for Medicaid
payment of the covered benefit.
Our proposal does not include
Medicare Parts A and B premiums in
the requirement for FIDE SNPs to cover
Medicare cost-sharing. We do not
believe that it is necessary to require
FIDE SNPs (or other D–SNPs) to pay
premiums as there is a loss of efficiency
and no additional integration of benefits
to be achieved by having a State pay a
capitation rate to an MA organization
for the MA organization to cover
Medicare premiums. The State
Medicaid agency will continue to pay
the Medicare Parts A and B premiums
on behalf of dually eligible beneficiaries
in accordance with §§ 406.26 and
406.32(g) and part 407, subpart C, of the
chapter. Therefore, we propose to
specifically exclude payment of
Medicare premiums as a coverage
requirement for dually eligible
beneficiaries enrolled in FIDE SNPs.
In addition to our proposal for FIDE
SNPs, we encourage States to include
Medicaid coverage of Medicare Part A
and Part B cost-sharing (other than
Medicare premiums) for dually eligible
individuals in their capitated contracts
with all D–SNPs as a method of
reducing provider burden and
improving access. We considered
proposing a requirement that all D–
SNPs have a contract with States for
capitation for Medicare cost-sharing.
Unlike FIDE SNPs with our proposed
requirement for exclusively aligned
enrollment, applying a requirement to
other D–SNPs raises a number of
complicating, but we believe solvable,
problems. In States that have capitated
payment arrangements with Medicaid
managed care plans to cover Medicaid
primary and acute services and
behavioral health, such coverage
typically requires the Medicaid
managed care plan to cover Medicare
cost-sharing when Medicare covers the
service. That means, when enrollment is
not aligned between a D–SNP and the
Medicaid managed care plan, the result
is not a streamlined payment process for
the provider. A contract with the D–SNP
for capitated coverage of Medicare costsharing—and a carve-out of Medicare
cost-sharing coverage from the Medicaid
managed care contract—can put
Medicare coverage of services and
Medicaid coverage of Medicare costsharing under a single entity, but could
be a complicated process for States to
implement. For States without Medicaid
managed care programs for dually
eligible individuals, contracting (with
capitation payments) with D–SNPs for
coverage of Medicare cost-sharing can
be a more straightforward process. We
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1863
solicit feedback on the feasibility,
implementation, estimated time to
enact, and impact of requiring capitated
Medicare cost-sharing for all D–SNPs to
inform future rulemaking.
In the CY 2020 Medicare Parts C and
D Draft Call Letter, we requested
comments on the ways to extend the
benefits of the automatic claims
crossover process for services provided
to dually eligible individuals in MA
plans and discussed those comments in
the CY 2020 Medicare Parts C and D
Final Call Letter.69 Commenters
described the need for MA plans to have
real-time Medicaid eligibility and
enrollment data to facilitate better
coordination of care and Medicare costsharing payment across MA plans and
Medicaid MCOs. Therefore, we also
considered proposing a requirement for
States to provide real-time Medicaid
managed care plan enrollment data to
D–SNPs to enable better coordination
between the D–SNP and the State and/
or Medicaid managed care plan. We
chose not to propose a requirement at
this time to allow more time for us to
consider the operational challenges for
States. We solicit feedback on the pros
and cons of requiring State Medicaid
data exchanges to provide real-time
Medicaid FFS program and Medicaid
managed care plan enrollment data with
D–SNPs, and the impact of such a
requirement on States, Medicaid
managed care plans, D–SNPs, providers,
and beneficiaries.
c. Scope of Services Covered by FIDE
SNPs
(1) Need for Clarification of Medicaid
Services Covered by FIDE SNPs
CMS first defined the term ‘‘fully
integrated dual eligible special needs
plan’’, or FIDE SNP, at § 422.2 in the
‘‘Medicare Program; Changes to the
Medicare Advantage and the Medicare
Prescription Drug Benefit Programs for
Contract Year 2012 and Other Changes’’
final rule (76 FR 21432) (hereinafter
referred to as the April 2011 final rule)
to implement section 3205(b) of the
Affordable Care Act (which amended
section 1853(a)(1)(B)(vi) of the Act to
add a frailty adjustment to the risk
adjustment payments for certain FIDE
SNPs). That definition provided that a
FIDE SNP must have a capitated
contract with a State Medicaid agency
that includes coverage of specified
primary, acute, and long-term care
69 CMS, Announcement of Calendar Year (CY)
2020 Medicare Advantage Capitation Rates and
Medicare Advantage and Part D Payment Policies
and Final Call Letter, April 1, 2019. Retrieved from:
https://www.cms.gov/Medicare/Health-Plans/
MedicareAdvtgSpecRateStats/Downloads/
Announcement2020.pdf.
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benefits and services, consistent with
State policy. We explained then that the
term ‘‘consistent with State policy’’
recognizes the variability in the degree
and extent to which Medicaid services
are covered from one State to the next
(76 FR 21444). Section 1859(f)(3)(D) of
the Act, as added by section 164(c)(3)(D)
of MIPPA, uses the phrase ‘‘consistent
with State policy’’ to describe the
Medicaid long-term care services that
the D–SNP may include in its contract
with the State Medicaid agency. As used
in the definition of FIDE SNP, the term
‘‘specifies’’ acknowledges that States
vary in the degree in which Medicaid
services are covered by the State under
its Medicaid program (encompassing the
Medicaid State plan and any waivers)
by only requiring the FIDE SNP to cover
those services specified by the State
Medicaid agency as covered in its
Medicaid program. Further, in the April
2011 final rule (76 FR 21444), we
explained that the FIDE SNP definition
at § 422.2 requires the plan to provide
all Medicaid-covered primary, acute,
and long-term care services and
supports (LTSS) to beneficiaries, and
not some combination thereof.
Despite this discussion in the 2011
final rule that FIDE SNPs would provide
all primary, acute, and long-term care
services and benefits covered by the
State Medicaid program, we did not
operationalize review of State Medicaid
agency contracts in that way. CMS
determined D–SNPs to be FIDE SNPs
even where the State carved out certain
primary care, acute care, and LTSS
benefits from the Medicaid coverage
required from the D–SNP. In effect, we
allowed States flexibility in the coverage
provided by FIDE SNPs, not only to
accommodate differences in the benefits
covered under various State Medicaid
programs but to accommodate
differences in State contracting
strategies for managed care broadly, and
for FIDE SNPs in particular. In the April
2019 final rule (84 FR 15706 through
15707), we revised the FIDE SNP
definition at § 422.2 to add Medicaid
behavioral health services to the list of
services that a FIDE SNP must include
in its capitated contract with the State
Medicaid agency. But, consistent with
how we were operationalizing this
definition, we explained that our
amendment would allow plans to meet
the FIDE SNP definition even where the
State excluded Medicaid behavioral
health services from the capitated
contract.
The way we have applied the
definition of FIDE SNPs has not enabled
us to ensure FIDE SNPs fully integrate
Medicare and Medicaid services for
dually eligible individuals, which was
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the goal of the April 2011 final rule. We
propose to revise paragraph (2) of the
definition of a FIDE SNP at § 422.2 to
clearly specify which services and
benefits must be covered under the FIDE
SNP capitated contract with the State
Medicaid agency, and thus bring fuller
integration of Medicaid benefits to
individuals enrolled in FIDE SNPs. Our
proposal would revise paragraph (2) of
the existing definition into paragraphs
(2)(i) through (v), with each of the new
paragraphs addressing specific coverage
requirements. We believe the proposed
requirements described in this section
strike the appropriate balance between
flexibility for variations in State
Medicaid policy and our goal of
achieving full integration in FIDE SNPs.
In addition, as discussed more fully in
section II.A.5.e., our proposed revision
of the definition, in conjunction with a
proposal to add § 422.107(g) and (h),
includes flexibility for approval of some
limited carve-outs of LTSS and
behavioral health services.
(2) Requiring FIDE SNPs To Cover All
Medicaid Primary and Acute Care
Benefits
Primary and acute care benefits for
dually eligible beneficiaries are
generally covered by Medicare as the
primary payer rather than Medicaid. We
propose revisions to the FIDE SNP
definition in paragraph (2)(i) of § 422.2
to limit the FIDE SNP designation to D–
SNPs that cover all primary care and
acute care services and Medicare costsharing—to the extent such benefits are
covered for dually eligible individuals
in the State Medicaid program—through
their capitated contracts with State
Medicaid agencies. Our proposal here
means that all primary and acute care
services, including the Medicare costsharing covered by the State Medicaid
program (as discussed earlier in section
II.A.5.b. of this proposed rule) must be
covered by the FIDE SNP under the
MCO contract between the State and the
organization that offers the FIDE SNP
and the MCO. We seek comment on
whether we should allow for specific
carve-outs of some of these benefits and
services. We welcome specific examples
of primary and acute care benefits that
are either currently carved out of FIDE
SNP capitated contracts with State
Medicaid agencies or should be carved
out and request that comments include
the reason for the existing and proposed
future carve-outs.
We are clarifying here that Medicaid
non-emergency medical transportation
(NEMT) as defined in § 431.53 is not a
primary or acute care service included
in the scope of this provision. We
recognize that Medicaid NEMT is a
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critical service for dually eligible
individuals to access primary and acute
care services. However, we do not
consider NEMT coverage to be required
for FIDE SNPs under the current or
proposed definition. We note that States
are able to contract with their D–SNPs,
or the affiliated Medicaid managed care
plans, to cover NEMT. Such contracting
might provide these plans with useful
tools to facilitate access to care for their
members and make it easier for States to
coordinate Medicaid NEMT with
overlapping services provided by D–
SNPs as Medicare supplemental
benefits.
(3) Requiring FIDE SNPs To Cover
Medicaid Home Health and Durable
Medical Equipment
We propose to require that, effective
beginning in 2025, each FIDE SNP must
cover additional Medicaid benefits to
the full extent that those benefits are
covered by the State Medicaid program.
Those benefits we are proposing to add
are home health services, as defined in
§ 440.70, and durable medical
equipment (DME) services, as defined in
§ 440.70(b)(3). We believe that FIDE
SNPs should be required to cover the
Medicaid home health and DME
benefits because home health and DME
are critical services for dually eligible
individuals, necessitate coordination
due to being covered by both the
Medicare and Medicaid programs, and
are not clearly captured under other
parts of the existing definition. Based on
our review of State coverage
requirements for Medicaid MCOs
affiliated with FIDE SNPs, all current
FIDE SNPs already cover Medicaid
home health services and DME, so we
do not expect this proposal to impact
any existing FIDE SNPs. However, we
propose that this change in the scope of
required coverage by FIDE SNPs would
not apply until 2025 in case there are
other circumstances of which we are not
aware that would necessitate additional
time to adapt to our proposal.
As such, we propose to add a new
paragraph (2)(iv) of the FIDE SNP
definition at § 422.2 related to scope of
services to clarify that a FIDE SNP’s
capitated contract with the State
Medicaid agency must include all
Medicaid home health services as
defined at § 440.70. Also, we propose to
add a new paragraph (2)(v) of the FIDE
SNP definition at § 422.2 related to
scope of services to clarify that a FIDE
SNP’s capitated contract with the State
Medicaid agency must include all
Medicaid DME as defined at
§ 440.70(b)(3).
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(4) Requiring FIDE SNPs To Cover
Medicaid Behavioral Health Services
Behavioral health needs are extensive
among dually eligible individuals.
Nearly one-third of individuals who are
dually eligible for Medicare and
Medicaid have been diagnosed with a
serious mental illness, such as
schizophrenia, bipolar disorder, or
major depressive disorder, a rate almost
three times higher than for non-dually
eligible Medicare beneficiaries.70 Fullbenefit dually eligible individuals
experience higher rates of bipolar
disorder and are more likely to use at
least one Medicare or Medicaid
community mental health service than
partial benefit dually eligible
individuals.71 Fragmented physical and
behavioral health care, delivered across
multiple providers and funding sources,
can decrease access to care and lead to
poor health status.72 Some studies, such
as the ‘‘Improving Mood—Promoting
Access to Collaborative Treatment for
Late-Life Depression’’ study, provide
evidence that coordinated medical and
behavioral health care lead to better
behavioral health outcomes.73
We explained earlier in this section
that, consistent with how we were
operationalizing the FIDE SNP
definition since first adopting it at
§ 422.2 as established in the April 2011
final rule, we have allowed plans to
meet the FIDE SNP definition even
where a State excluded Medicaid
behavioral health services from the
capitated contract with the State
Medicaid agency. In the April 2019 final
rule, we added behavioral health
services to the list of benefits that a D–
SNP must cover, consistent with State
70 Congressional Budget Office. ‘‘Dual-Eligible
Beneficiaries of Medicare and Medicaid:
Characteristics, Health Care Spending, and Evolving
Policies.’’ (June 2013). Retrieved from: https://
www.cbo.gov/sites/default/files/113th-congress2013-2014/reports/44308dualeligibles2.pdf. This
report classified Medicare enrollees as having a
mental illness if they had a diagnosis from the
previous year of schizophrenia; major depressive,
bipolar, and paranoid disorders; or other major
psychiatric disorders.
71 Integrated Care Resources Center, Working
With Medicare Webinar, https://www.integrated
careresourcecenter.com/sites/default/files/
4.15.20%20WWM%20BH%20Slide%20Deck_
for%20508%20Review.pdf.
72 Medicaid and CHIP Payment and Access
Commission. ‘‘Integration of Behavioral and
Physical Health Services in Medicaid.’’ March 2016.
Available at: https://www.macpac.gov/wp-content/
uploads/2016/03/Integration-of-Behavioral-andPhysical-Health-Services-in-Medicaid.pdf.
73 Unutzer, et al., Journal of the American
Medical Association, ‘‘Collaborative Care
Management of Late-life Depression in the Primary
Care Setting: A Randomized Controlled Trial’’,
December 11, 2002. Available at: https://
aims.uw.edu/resource-library/collaborative-caremanagement-late-life-depression-primary-caresetting-randomized.
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policy, to obtain the FIDE SNP
designation. We stated that complete
carve out of behavioral health by a State
from the scope of the Medicaid coverage
provided by a FIDE SNP would be
permissible (84 FR 15706–15707). We
believe that a revision to that policy is
appropriate and propose to establish in
a new paragraph (2)(iii) in the FIDE SNP
definition at § 422.2 requiring that, for
2025 and subsequent years, the
capitated contract with the State
Medicaid agency must include coverage
of Medicaid behavioral health services.
This proposal would require the
Medicaid MCO that is offered by the
same entity offering the FIDE SNP to
cover all behavioral health services
covered by the State Medicaid program
for the enrollees in the FIDE SNP. Our
proposal to require FIDE SNPs to cover
Medicaid behavioral health services is
consistent with sections
1853(a)(1)(B)(iv) and 1859(f)(8)(D)(i)(II)
of the Act. We propose the 2025 date to
allow time for MA organizations and
States to adapt to our proposal.
Restricting FIDE SNP designation to
plans capitated for Medicaid behavioral
health services, as well as other benefits,
has two advantages. First, it better
comports with a common understanding
of being ‘‘fully integrated’’—the term
used in sections 1853(a)(1)(B)(iv) and
1859(f)(8)(D)(i)(II) of the Act—because
of the importance of behavioral health
services for dually eligible individuals.
Absent coverage of Medicaid behavioral
health services, a FIDE SNP would be
less able to effectively coordinate
overlapping behavioral health services
covered by Medicare and Medicaid and
would have an incentive to steer
beneficiaries toward Medicaid-covered
services for which it is not financially
responsible. Coverage of Medicaid
behavioral health services also
facilitates integrating behavioral health
and physical health services, which can
result in improved outcomes for dually
eligible beneficiaries.74 In addition, our
proposal would more clearly distinguish
a FIDE SNP—which would have to
cover both LTSS and behavioral health
services—from a HIDE SNP—which
must cover either LTSS or behavioral
health services. This would reduce
confusion among stakeholders.
Since codifying the definition of HIDE
SNP in the April 2019 final rule, we
have received many questions from MA
74 Unutzer, et al., Journal of the American
Medical Association, ‘‘Collaborative Care
Management of Late-life Depression in the Primary
Care Setting: A Randomized Controlled Trial’’,
December 11, 2002. Available at: https://
aims.uw.edu/resource-library/collaborative-caremanagement-late-life-depression-primary-caresetting-randomized.
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1865
organizations and other stakeholders
about the difference between a FIDE
SNP and HIDE SNP, and we attempted
to further explain the distinction in a
January 17, 2020 Health Plan
Management System memorandum
titled, ‘‘Additional Guidance on CY
2021 Medicare-Medicaid Integration
Requirements for Dual Eligible Special
Needs Plans’’ (January 2020
memorandum).75 Requiring a FIDE SNP
to include Medicaid behavioral health
services, with the exception of limited
carve-outs as proposed at § 422.107(h)
and described in section II.A.5.e., would
make the coordination continuum from
HIDE SNP to FIDE SNP easier to explain
and understand since HIDE SNP
designation would allow for a carve-out
in full or in part of either Medicaid
behavioral health services or LTSS
while FIDE SNP designation would
allow for only limited carve-outs of
Medicaid behavioral health services (or,
as discussed in section II.A.5.e., of
LTSS). As proposed, § 422.107(h) would
permit limited exclusions from coverage
of Medicaid behavioral health services
by both FIDE SNPs and HIDE SNPs
while treating those plans as providing
coverage of the category of benefits.
Under the proposal, the permissible
carve-outs would be limited to a
minority of beneficiaries eligible to
enroll in the D–SNP and use Medicaid
behavioral health services or constitute
a small part of the total scope of
behavioral health services for which
Medicaid is generally the primary payer.
Thus, under our proposal, FIDE SNPs
would cover the vast majority of
Medicaid behavioral health benefits and
Medicaid LTSS benefits, and HIDE
SNPs would cover the vast majority of
Medicaid behavioral health benefits or
Medicaid LTSS benefits (or potentially
both categories of benefits).
Most FIDE SNPs already have
contracts with States to cover Medicaid
behavioral health benefits, indicating
that the market has already moved in
this direction and relatively few FIDE
SNPs would be impacted by our
proposal. Our review of State Medicaid
agency contracts for FIDE SNPs in CY
2021 indicates that States include full
coverage of Medicaid behavioral health
services for 45 of the 69 FIDE SNPs.76
The FIDE SNPs with contracts that carve
75 CMS Medicare-Medicaid Coordination Office,
‘‘Additional Guidance on CY 2021 MedicareMedicaid Integration Requirements for Dual Eligible
Special Needs Plans’’, January 17, 2020. Retrieved
from: https://www.cms.gov/httpsedit
cmsgovresearch-statistics-data-andsystemscomputer-data-and-systemshpmshpmsmemos-archive/hpms-memo-5.
76 CMS review of CY 2021 State Medicaid agency
contracts for FIDE SNPs.
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out Medicaid behavioral health include
two FIDE SNPs in California, 17 FIDE
SNPs in New York, and five FIDE SNPs
in Pennsylvania.77 Based on a New York
State Medicaid policy change, we
expect FIDE SNPs in New York to cover
Medicaid behavioral health services,
effective January 1, 2023, so we do not
anticipate our proposal will negatively
impact FIDE SNPs in New York.78 If the
remaining FIDE SNPs in California and
Pennsylvania do not meet the proposed
FIDE SNP definition at § 422.2, they
may still meet the HIDE SNP definition
proposed at § 422.2. We believe the
benefit of restricting FIDE SNP
designation to plans that cover
Medicaid behavioral health services in
the capitated contract with the State
Medicaid agency outweighs the benefit
of continuing to allow FIDE SNP
designation for plans that do not cover
these benefits.
Increasing the minimum scope of
services that FIDE SNPs must cover in
an integrated fashion is consistent with
how section 1859(f)(8)(D) of the Act
identifies Medicaid LTSS and
behavioral health services as key areas
for the integration of services. While the
statute generally describes the increased
level of integration that is required by
referring to coverage of behavioral
health or LTSS or both, we believe that
exceeding that minimum standard is an
appropriate goal for FIDE SNPs. The
most integrated D–SNPs—FIDE SNPs—
should cover the broadest array of
Medicaid-covered services, including
the behavioral health treatment and
LTSS that are so important to the dually
eligible population.
Further, increasing the minimum
scope of services for FIDE SNPs is not
inconsistent with section
1853(a)(1)(B)(iv) of the Act, which states
that such plans are fully integrated with
capitated contracts with States for
Medicaid benefits, including LTSS.
While section 1853(a)(1)(B)(iv) does not
specify coverage of behavioral health
services, it does not exclude coverage of
behavioral health services either given
that the section speaks generally to FIDE
SNPs having fully integrated contracts
with States for Medicaid benefits. As
discussed earlier in this section,
behavioral health services are critical for
dually eligible individuals and benefit
from coordination with Medicare
services and, we believe, coverage of
77 See https://www.cms.gov/files/document/
smacdsnpintegrationstatusesdata.xlsx.
78 New York State Department of Health, New
York State Office of Mental Health, and New York
State Office of Alcoholism and Substance Abuse
Services, ‘‘Duals Integration: Adding Behavioral
Health Services into Medicaid Advantage Plus,’’
December 2020.
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Medicaid behavioral health benefits by
a D–SNP is key to achieving fully
integrated status.
Specifically, we propose the following
changes at paragraph (2) of the FIDE
SNP definition at § 422.2 related to
scope of services:
• Strike the words ‘‘provides coverage
consistent with State policy of’’ and
replace them with ‘‘requires coverage of
the following benefits, to the extent
Medicaid coverage of such benefits is
available to individuals eligible to enroll
in a FIDE SNP in the State, except as
approved by CMS under § 422.107(g)
and (h)’’ to clarify the services the FIDE
SNP must include in its capitated
contract with the State Medicaid
agency;
• Redesignate to a new paragraph
(2)(i) the requirement that a FIDE SNP’s
capitated contract with the State
Medicaid agency must include all
primary care and acute care covered
under the State Medicaid program, and
newly specify that these contracts must
include Medicare cost-sharing as
defined in section 1905(p)(3)(B), (C),
and (D) of the Act, without regard to the
limitation of that definition to qualified
Medicare beneficiaries;
• Redesignate to a new paragraph
(2)(ii) the requirement that a FIDE SNP’s
capitated contract with the State
Medicaid agency include all LTSS
covered under State Medicaid policy,
including coverage of nursing facility
services for a period of at least 180 days
during the plan year;
• Add new paragraph (2)(iii) to
require that a FIDE SNP’s capitated
contract with the State Medicaid agency
must include Medicaid behavioral
health services for plan year 2025 and
subsequent years;
• Add new paragraph (2)(iv) to
require that a FIDE SNP’s capitated
contract with the State Medicaid agency
must include all Medicaid home health
services as defined at § 440.70 for plan
year 2025 and subsequent years; and
• Add new paragraph (2)(v) to require
that a FIDE SNP’s capitated contract
with the State Medicaid agency must
include all Medicaid DME as defined at
§ 440.70(b)(3) for plan year 2025 and
subsequent years.
d. Clarification of Coverage of Certain
Medicaid Services by HIDE SNPs
CMS first defined the term ‘‘highly
integrated dual eligible special needs
plan’’, or HIDE SNP, at § 422.2 in the
April 2019 final rule. As currently
defined at § 422.2, a HIDE SNP is a type
of D–SNP offered by an MA
organization that has—or whose parent
organization or another entity that is
owned and controlled by its parent
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organization has—a capitated contract
with the Medicaid agency in the State
in which the D–SNP operates that
includes coverage of Medicaid LTSS,
Medicaid behavioral health services, or
both, consistent with State policy. As
stated in the April 2019 final rule (84 FR
15705), the HIDE SNP designation is
consistent with section
1859(f)(8)(D)(i)(II) of the Act that
recognizes a level of integration that
does not meet the requirements of the
FIDE SNP with respect to the breadth of
services provided under a Medicaid
capitated contract with the State.
We propose to update the HIDE SNP
definition at § 422.2 consistent with
proposed changes to the FIDE SNP
definition described earlier in section
II.A.5.c. of this proposed rule to more
clearly outline the services HIDE SNPs
must include in their contracts with
State Medicaid agencies. Similar to our
proposal for the revised FIDE SNP
definition, we propose to move away
from the current use of ‘‘coverage,
consistent with State policy’’ language
in favor of more clearly articulating the
minimum scope of Medicaid services
that must be covered by a HIDE SNP.
Specifically, we propose the following
at paragraph (2) of the HIDE SNP
definition at § 422.2:
• Strike the words ‘‘consistent with
State policy, of long-term services and
supports, behavioral health services, or
both’’ and instead require a HIDE SNP
to have a capitated contract with the
State Medicaid agency that requires the
HIDE SNP to cover, at a minimum,
Medicaid long-term services and
supports or Medicaid behavioral health
services;
• Reorganize paragraphs (1) and (2)
into paragraphs (1)(i) and (ii) to outline
that the capitated contract is between
the State Medicaid agency and the MA
organization or between the State
Medicaid agency and the MA
organization’s parent organization, or
another entity that is owned and
controlled by its parent organization;
• Redesignate paragraph (2) into
paragraphs (2)(i) and (ii) to state that the
capitated contract requires coverage of
LTSS, including community-based
LTSS and some days of coverage of
nursing facility services during the plan
year, or behavioral health services to the
extent Medicaid coverage of such
services is available to individuals
eligible to enroll in a HIDE SNP in the
State; and
• To redesignated paragraph (2), add
the words ‘‘except as approved by CMS
under § 422.107(g) or (h)’’ such that the
HIDE SNP ‘‘requires coverage of the
following benefits, to the extent
Medicaid coverage of such benefits is
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available to individuals eligible to enroll
in a HIDE SNP in the State, except as
approved by CMS under § 422.107(g) or
(h),’’ to clarify that the HIDE SNP must
cover under its capitated Medicaid
contract the full scope of the Medicaid
benefit for the specified LTSS or
Medicaid behavioral health services,
except for limited carve-outs that CMS
permits under proposed § 422.107(g) or
(h); and
• Add new paragraph (3) to require
that the capitated Medicaid contract
applies in the entire service area of the
D–SNP for plan year 2025 and
subsequent plan years.
Later in this section, we describe in
more detail our proposal to require the
capitated contract applies in the entire
service area for the D–SNP. Otherwise,
our proposal is generally a
reorganization and clarification of the
scope of Medicaid benefits that must be
covered by a HIDE SNP.
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e. Medicaid Carve-Outs and FIDE SNP
and HIDE SNP Status
As discussed earlier, we propose to
require FIDE SNPs and HIDE SNPs to
cover the full scope of the Medicaid
coverage under the State Medicaid
program of the categories of services
that are specified as minimum
requirements for these plans as outlined
in sections II.A.5.c. and II.A.5.d. In both
definitions, we propose that coverage of
the full scope of the specified categories
of Medicaid benefits is subject to an
exception that may be permitted by
CMS under § 422.107(g) or (h). We
propose to codify at § 422.107(g) and
(h), respectively, current CMS policy
allowing limited carve-outs from the
scope of Medicaid LTSS and Medicaid
behavioral health services that must be
covered by FIDE SNPs and HIDE SNPs.
As discussed in section II.A.5.c.1. of this
proposed rule, CMS has historically
determined D–SNPs to be FIDE SNPs
even where the State carved out certain
primary care, acute care, LTSS, and
behavioral health services from the
Medicaid coverage furnished by the
MCO offered by the FIDE SNP. CMS has
similarly permitted carve-outs of the
scope of Medicaid coverage furnished in
connection with HIDE SNPs. We believe
that codifying these policies would
improve transparency for stakeholders
and allow us to better enforce our
policies to limit benefit carve-outs.
Our proposal is consistent with the
policy described in a memorandum
CMS issued in January 2020,79 with
79 CMS, ‘‘Additional Guidance on CY 2021
Medicare-Medicaid Integration Requirements for
Dual Eligible Special Needs Plans’’, January 17,
2020. Retrieved from: https://www.cms.gov/
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some revisions to improve clarity and
avoid misinterpretations of our policy
that might result from language in the
memorandum that differs in the allowed
carve-outs for LTSS and behavioral
health services. Like the memorandum,
our proposal is designed to
accommodate differences in State
Medicaid policy—for example, the
desire to retain delivery through the
Medicaid FFS program of specific
waiver services applicable to a small,
specified population, or to retain
coverage in the Medicaid FFS program
for specific providers—without
significantly undermining the level of
Medicaid integration provided by HIDE
SNPs and FIDE SNPs. While we
generally favor integration and worry
that Medicaid benefit carve-outs work
against integration, we believe our
proposal strikes a balance between the
current realities of State managed care
policy, applicable statutory provisions,
and our implementation of those
statutory provisions toward the goal of
raising the bar on integration.
Currently and under our proposal to
revise the definition, a D–SNP may meet
the criteria for designation as a HIDE
SNP if it covers either Medicaid LTSS
or Medicaid behavioral health services
under a State Medicaid agency contract.
The Medicaid contract may be between
the State and either the legal entity
providing the D–SNP, the parent
organization of the D–SNP, or a
subsidiary owned or controlled by the
parent organization of the D–SNP. As
discussed in the April 2019 final rule
(84 FR 15705), the breadth of Medicaid
LTSS coverage under a HIDE SNP does
not have to be as broad as the coverage
of Medicaid benefits provided by a FIDE
SNP. For example, a HIDE SNP is not
required to provide at least 180 days of
nursing facility coverage during the plan
year. If the HIDE SNP designation is
based on coverage of Medicaid LTSS,
such capitated coverage must include
both of the following: Community-based
LTSS, subject to permissible carve-outs,
and institutional LTSS. Institutional
LTSS must include coverage of nursing
facility services with some days for
which Medicaid coverage is primary
but, in contrast to a FIDE SNP, may be
less than 180 days each plan year.
However, if a HIDE SNP designation is
based on coverage of Medicaid
behavioral health services, the HIDE
SNP can cover some community-based
and/or institutional LTSS or no LTSS.
We currently grant FIDE SNP status
despite Medicaid LTSS carve-outs of
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1867
limited scope if such carved-out
services (1) apply to a minority of the
full-benefit dually eligible LTSS users
eligible to enroll in the FIDE SNP who
use long-term services and supports or
(2) constitute a small part of the total
scope of Medicaid LTSS provided to the
majority of full-benefit dually eligible
individuals eligible to enroll in the FIDE
SNP who use Medicaid LTSS. Examples
of permissible LTSS carve-outs for FIDE
SNPs that apply to a minority of fullbenefit dually eligible LTSS users may
include services specifically limited to
individuals with intellectual or
developmental disabilities, individuals
with traumatic brain injury, or children.
Carve-outs of specific Medicaid LTSS
would be permissible if the carved-out
services would typically only be a small
component of the broad array of LTSS
provided to the majority of Medicaid
LTSS users eligible to enroll in the FIDE
SNP. We would not, however, expect to
approve carve-outs for LTSS services for
a specific population—for example,
individuals with intellectual or
developmental disabilities—if
enrollment in the FIDE SNP was limited
to individuals with those disabilities.
For example, personal emergency
response systems or home modifications
may be important supports for
participants in a Medicaid home and
community-based waiver program.
However, those specific services would
rarely constitute the preponderance of
an enrolled dually eligible individual’s
care plan because most individuals
receiving such services also receive
other types of in-home supports, such as
personal care services. In contrast, we
would not expect to approve carve-outs
of in-home personal care or related
services provided to older adults or
people with disabilities even if such
services were limited to individuals
meeting a nursing home level of care.
D–SNPs can currently obtain the
HIDE SNP designation with limited
carve-outs of Medicaid behavioral
health services from their capitated
contracts. A behavioral health services
carve-out would be of limited scope if
such service: (1) Applies primarily to a
minority of the full-benefit dually
eligible users of behavioral health
services eligible to enroll in the HIDE
SNP; or (2) constitutes a small part of
the total scope of behavioral health
services provided to the majority of
beneficiaries eligible to enroll in the
HIDE SNP. We specify that only a small
part of the Medicaid behavioral health
services may be carved out in order to
ensure that the innovative services that
many Medicaid programs provide to
individuals with severe and moderate
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mental illness are covered through the
D–SNP or the affiliated Medicaid
managed care plan. We believe that
level of integrated coverage is a
minimum standard for a D–SNP to be
considered highly or fully integrated. It
would be insufficient for a HIDE SNP or
FIDE SNP to solely cover the counseling
services where Medicare is primary.
Examples of permissible carve-outs that
apply to primarily a minority of fullbenefit dually eligible users of such
services who are eligible to enroll in the
HIDE SNP include school-based services
for individuals under 21 years of age
and court-mandated services. Examples
of permissible carve-outs that constitute
a small part of the total scope of
Medicaid behavioral health services
include inpatient psychiatric facilities
and other residential services, such as
payment of Medicare cost-sharing or
coverage of days not covered by
Medicare; substance abuse treatment,
such as payment of Medicare costsharing or coverage of services not
covered by Medicare; services provided
by a Federal Qualified Health Center or
Rural Health Clinic; and Medicaidcovered prescription drugs for treatment
of behavioral health conditions. We
believe such carve-outs would still
allow FIDE SNPs and HIDE SNPs to
meaningfully integrate Medicaid
behavioral health coverage for their
enrollees. We seek comment on whether
we have struck the right balance in
permitting such carve-outs, including
for the examples cited previously.
Specifically, we propose the following
language at § 422.107:
• Add new paragraph (g) to describe
that a D–SNP may meet the FIDE SNP
or HIDE SNP definition at § 422.2 even
if the contract between the State and the
plan carves out some Medicaid LTSS, as
long as the carve-out, as approved by
CMS, applies primarily to a minority of
beneficiaries eligible to enroll in the
D–SNP who use long-term services and
supports or constitutes a small part of
the total scope of Medicaid LTSS
provided to the majority of beneficiaries
eligible to enroll in the D–SNP;
• Add new paragraph (h) to describe
that a D–SNP may meet the FIDE SNP
or HIDE SNP definition at § 422.2 even
if the contract between the State and the
plan carves out some Medicaid
behavioral health services, as long as the
carve-out, as approved by CMS, applies
primarily to a minority of beneficiaries
eligible to enroll in the D–SNP who use
behavioral health services or constitutes
a small part of the total scope of
behavioral health services provided to
the majority of beneficiaries eligible to
enroll in the D–SNP; and
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• Redesignate paragraph (e) ‘‘Date of
Compliance’’ as new paragraph (i) due
to the proposed new paragraphs (e)
through (h).
We intend to administer this
proposed regulation consistent with our
current policy and therefore anticipate
little disruption to occur because of this
proposed change.
f. Service Area Overlap Between FIDE
SNPs and HIDE SNPs and Companion
Medicaid Plans
MA organizations can achieve greater
integration when they maximally align
their FIDE SNP and HIDE SNP service
areas with the service areas of the
affiliated Medicaid managed care plan
(meaning the entities that offer capitated
Medicaid benefits for the same members
under a capitated contract with the
State). Service area alignment also better
comports with the minimum MedicareMedicaid integration standards
established by section 50311(b) of the
BBA of 2018, which amended section
1859 of the Act and is codified at
§ 422.2.
Currently, under § 422.2, a D–SNP can
meet the requirements to be designated
as a FIDE SNP and HIDE SNP even if the
service area within a particular State
does not fully align with the service area
of the companion Medicaid plan (or
plans) affiliated with their
organization.80 For FIDE SNP and HIDE
SNP members outside the companion
Medicaid plan’s service area, this lack of
alignment does little to integrate
Medicare and Medicaid benefits as the
D–SNP member does not have the
option to join the companion Medicaid
plan. In its June 2019 report to Congress,
MedPAC illustrated service area
misalignment between D–SNPs and
companion Medicaid managed LTSS
plans, finding a significant number of
D–SNP members not in the same service
area as the D–SNP sponsor’s Medicaid
managed LTSS offering.81 In its June
2021 report to Congress, MACPAC
recommended States use the State
Medicaid agency contracts (required for
D–SNPs by § 422.107(b)) to completely
align service areas between a D–SNP
and a Medicaid managed care plan to
better integrate coverage and care.82 We
80 CMS has acknowledged this and encouraged
MA organizations to align these service areas in
guidance issued on January 17, 2020, regarding D–
SNPs. See https://www.cms.gov/files/document/
cy2021dsnpsmedicaremedicaidintegration
requirements.pdf.
81 Medicare Payment Advisory Commission,
‘‘Report to the Congress: Medicare and the Health
Care Delivery System,’’ June 2019. Retrieved from:
https://medpac.gov/docs/default-source/reports/
jun19_medpac_reporttocongress_sec.pdf.
82 MACPAC, Report to Congress on Medicaid and
CHIP, ‘‘Chapter 6: Improving Integration for Dually
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believe requiring service area alignment
in the definitions of FIDE SNP and HIDE
SNP would encourage MA organizations
and States to create better experiences
for beneficiaries and move toward
greater integration, which would be
consistent with the amendments to
section 1859(f) of the Act made by
section 50311(b) of the BBA of 2018.
Under our authority at section
1859(f)(8)(D) of the Act to require that
all D–SNPs meet certain minimum
criteria for Medicare and Medicaid
integration, we are proposing to amend
the definitions of FIDE SNP and HIDE
SNP at § 422.2. We propose to amend
the FIDE SNP definition by adding new
paragraph (6) and the HIDE SNP
definition by adding new paragraph (3)
to require that the capitated contracts
with the State Medicaid agency cover
the entire service area for the D–SNP for
plan year 2025 and subsequent years.
Requiring the service area of the
Medicaid capitated contract to include
at least the service area of the D–SNP
contract allows all FIDE SNP and HIDE
SNP enrollees to access both Medicare
and Medicaid benefits from a single
parent organization. These proposed
changes to § 422.2 are in addition to the
other edits proposed to the definitions
of FIDE SNP and HIDE SNP at § 422.2
as described in this proposed rule.
Our proposal addresses an
unintended loophole to the minimum
D–SNP integration criteria we have
adopted as part of the definitions of
FIDE SNP and HIDE SNP: Where a D–
SNP can qualify as either a FIDE SNP or
HIDE SNP by only having a small
portion of its members in the same
service area as the companion Medicaid
plan. Where the overlap in the service
areas for the separate MA D–SNP
contract and the Medicaid capitated
contract is small, the opportunity for
Medicare-Medicaid integration is
similarly limited as only enrollees in
that overlapping area have the potential
to receive benefits from an integrated
plan with both MA and Medicaid
managed care plan contracts under a
single parent organization. In such a
FIDE SNP or HIDE SNP, the members
without access to the companion
Medicaid plan might not benefit even
from the improved care coordination
possible under the notification
requirement at § 422.107(d) required for
a D–SNP that is not a FIDE SNP or HIDE
SNP if the State has not imposed that
requirement. We do not believe that is
consistent with the goals and purposes
Eligible Beneficiaries: Strategies for State Contracts
with Dual Eigible Special Needs Plan,’’ June 2021.
Retrieved at: https://www.macpac.gov/wp-content/
uploads/2021/06/June-2021-Report-to-Congress-onMedicaid-and-CHIP.pdf.
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of increasing integration for D–SNPs as
a whole or particularly for FIDE SNPs
and HIDE SNPs, which are supposed to
have more than a bare minimum level
of integration.
The proposal is not intended to limit
State options for how they contract with
managed care plans for their Medicaid
programs, but to require the FIDE and
HIDE SNPs to limit their MA service
areas to areas within the service areas
for the companion Medicaid plan. Our
proposal would not limit the service
area of the companion Medicaid plan to
that of the D–SNP service area.
Therefore, the companion Medicaid
plan may have a larger service area than
the D–SNP. States, in their contracting
arrangements for Medicaid managed
care programs, may wish to limit the
service areas of the affiliated Medicaid
managed care plans, but we recognize
that States have other policy objectives
better met with larger service areas in
their Medicaid managed care programs.
In plan year 2021, all FIDE SNPs meet
the service area requirement being
proposed. Most, but not all, HIDE SNPs
also meet the proposed requirement. As
of June 2021, there were 1,302,505 HIDE
SNP members across 16 States in 186
HIDE SNP plan benefit packages and 89
contracts.83 In four States, 20 HIDE
SNPs have service area gaps with their
affiliated MCOs, leaving 97,004
members in 174 counties with no
corresponding Medicaid plan.84
Approximately half the D–SNPs with
unaligned service area have over 50
percent of their enrollment in the
unaligned service area, and the vast
majority of HIDE SNP members and
counties with unaligned service areas
are concentrated in one State and one
parent organization. Therefore, we
believe some HIDE SNPs have only met
the D–SNP integration requirements for
a fraction of their enrollment due to the
unintended gap in integration that is
83 CMS, SNP Comprehensive report, June 2021.
Retrieved at: https://www.cms.gov/researchstatistics-data-and-systemsstatistics-trends-andreportsmcradvpartdenroldataspecial-needs/snpcomprehensive-report-2021-06.
84 Internal analysis based on data from: CMS,
Monthly Enrollment by Contract, March 2021.
Retrieved from: https://www.cms.gov/ResearchStatistics-Data-and-Systems/Statistics-Trends-andReports/MCRAdvPartDEnrolData/MonthlyEnrollment-by-Contract; CMS, Monthly Enrollment
by Contract/Plan/State/County, March 2021.
Retrieved from: https://www.cms.gov/ResearchStatistics-Data-and-Systems/Statistics-Trends-andReports/MCRAdvPartDEnrolData/MonthlyEnrollment-by-Contract-Plan-State-County; CMS,
D–SNP Integration Levels for CY 2021. Retrieved
from: https://www.cms.gov/files/document/
smacdsnpintegrationstatusesdata.xlsx; and service
area information from State Medicaid agency
websites.
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created by a lack of service area
alignment.
If finalized, an MA organization
impacted by our proposal would have
several options. First, the organization
can work with the State to expand their
companion Medicaid plan service area
to the full D–SNP service area, thus
increasing the opportunity for integrated
care and qualifying as a HIDE SNP
under our proposal. Second, the MA
organization can request to crosswalk
enrollees (using the crosswalk exception
currently at § 422.530(c)(4), which we
are proposing to redesignate as
§ 422.530(c)(4)(i) in section II.A.6.a.)
from the existing D–SNP that includes
the service area outside of the
companion Medicaid plan service area
into a new D–SNP; the end result is two
separate D–SNPs, one which qualifies as
a HIDE SNP (because it has the
overlapping service area with the
companion Medicaid plan and meets
other requirements) and another D–SNP
that, because it is neither a FIDE SNP
nor a HIDE SNP, would need to meet
the notification requirement at
§ 422.107(d). Third, the MA
organization can keep the existing
service area for the existing D–SNP and
contract with the State as a non-HIDE
D–SNP by meeting the notification
requirement at § 422.107(d).
These options all require the MA
organization to collaborate with the
State Medicaid agency. We believe that
a State currently engaged with MA
organizations to integrate care through a
HIDE SNP would likely be willing to
work with the MA organization to come
into compliance with the proposed rule.
However, if the State was unwilling to
engage with the MA organization, the
MA organization would need to end the
HIDE SNP plan benefit package in the
unaligned service area. We seek
comment on whether this proposal
would likely result in additional,
unintended disruption for current HIDE
SNP membership, particularly if such
unintended disruption is for more than
the initial year of transition. We
generally believe that the additional
integration—and the benefits from
higher integration—outweigh the
limited disruption potentially caused by
realignment of FIDE SNP and HIDE SNP
service areas to meet this proposed
requirement by 2025.
We are considering an alternative of
establishing a minimum percentage of
enrollment or service area overlap
between the D–SNP affiliated Medicaid
plan and having FIDE SNPs and HIDE
SNPs attest to meeting the minimum
overlap requirement. That is, a D–SNP
would qualify as a FIDE SNP or HIDE
SNP if a minimum percentage of the
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1869
D–SNP enrollment resides in the
companion Medicaid plan (or plans)
service area or if a minimum percentage
of the D–SNP service area overlaps with
the companion Medicaid plan (or
plans). We are also considering an
amendment to explicitly codify how the
current requirements permit D–SNPs to
be designated as a FIDE SNP or HIDE
SNP even if their service area within a
particular State does not fully align with
the service area of the companion
Medicaid plan (or plans). We are not
proposing either of these alternative
approaches because we believe these
alternatives create greater operational
complexity (in the case of establishing
a minimum percentage overlap) and
would fail to help us achieve our
objectives of clarifying options for
beneficiaries and creating better
coordination of Medicare and Medicaid
benefits for all enrollees of the FIDE
SNP or HIDE SNP compared to current
practice. We seek comment on these
alternatives, including input on what an
appropriate percentage threshold of
overlap in the services areas should be,
whether an attestation process would
provide the necessary level of oversight,
and whether the status quo, with a
clarification in the regulation text,
creates a sufficient level of integration
for FIDE SNPs and HIDE SNPs. We are
interested in comments on whether the
alternatives create sufficient
improvements in coordination of the
Medicare and Medicaid benefits
compared to current practice or if the
alternatives would adequately address
the policy goals outlined in this
proposal.
6. Additional Opportunities for
Integration Through State Medicaid
Agency Contracts (§ 422.107)
Section 164 of MIPPA amended
section 1859(f) of the Act to require that
each D–SNP contract with the State
Medicaid agency to provide benefits, or
arrange for the provision of Medicaid
benefits, to which an enrollee is
entitled. Implementing regulations are
codified at § 422.107. Notwithstanding
this State contracting requirement for
D–SNPs, section 164(c)(4) of MIPPA
does not obligate a State to contract with
a D–SNP, which therefore provides
States with significant control over the
availability of D–SNPs in their markets.
The State’s discretion to contract with
D–SNPs, combined with the State’s
control over its Medicaid program,
creates flexibility to require greater
integration of Medicare and Medicaid
benefits from the D–SNPs that operate
in the State. For example, to develop
products that integrate Medicare and
Medicaid coverage, several states—
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including Arizona, Hawaii, Idaho,
Massachusetts, Minnesota, New Jersey,
Pennsylvania, and Tennessee—operate
Medicaid managed care programs for
dually eligible individuals in which the
State requires that the Medicaid MCOs
serving dually eligible individuals offer
a companion D–SNP product. These
States also require specific care
coordination or data sharing activities in
their contracts with D–SNPs.85
Even among States that have used the
State Medicaid agency contract at
§ 422.107 to promote integration, we
believe there are additional
opportunities to improve beneficiary
experiences and health plan oversight.
We propose addressing such
opportunities in this section of this
proposed rule.
We propose a new paragraph (e) at
§ 422.107 to describe conditions under
which CMS would facilitate compliance
with certain contract terms that States
require of D–SNPs that operate in the
State. Proposed paragraph (e)(1)
provides that CMS will take the steps
described in proposed paragraphs (e)(2)
and (3) when a State Medicaid agency’s
contracts with D–SNPs require
exclusively alignment enrollment and
require the D–SNPs to request MA
contracts that only include one or more
State-specific D–SNPs and that such D–
SNPs use integrated member materials.
We do not believe that proposed
paragraph (e)(1), in and of itself, creates
or limits opportunities already available
to States to contract with D–SNPs. The
primary purpose of proposed paragraph
(e)(1) is to establish a pathway for States
with parameters for how CMS will work
with the State when the State wishes to
require D–SNPs with exclusively
aligned enrollment in that State to
operate under D–SNP-only MA
contracts and use specific integrated
enrollee materials. The requirements
described in proposed paragraph (e)(1)
require work on the part of CMS to
facilitate compliance by D–SNPs with
the State’s requirements. Therefore,
proposed paragraphs (e)(2) and (3)
describe steps CMS would take when
the conditions of proposed paragraph
(e)(1) are met.
85 Verdier, J., Kruse, A., Sweetland Lester, R.,
Philip, A.M., and Chelminsky, D. State Contracting
with Medicare Advantage Dual Eligible Special
Needs Plans: Issues and Options (November 2016).
Retrieved from https://www.integratedcareresource
center.com/sites/default/files/ICRC_DSNP_Issues__
Options.pdf; MACPAC, Report to Congress on
Medicaid and CHIP, ‘‘Chapter 6: Improving
Integration for Dually Eligible Beneficiaries:
Strategies for State Contracts with Dual Eligible
Special Needs Plan,’’ (June 2021). Retrieved from
https://www.macpac.gov/wp-content/uploads/
2021/06/June-2021-Report-to-Congress-onMedicaid-and-CHIP.pdf.
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a. Limiting Certain MA Contracts to D–
SNPs
Special needs plans, including D–
SNPs, are currently included as separate
plans, also known as ‘‘plan benefit
packages (PBPs),’’ under the same
contract number along with any other
MA plans of the same product type (for
example, health maintenance
organization (HMO), preferred provider
organization (PPO), etc.) offered by the
legal entity that is the MA organization.
MA organizations may offer multiple
PBPs under the same contract number,
and the plans under these contracts may
have service areas in multiple States or
regions. PBPs under one contract
number may have very different benefit
packages and serve different
populations. MA organizations report
medical loss ratios and certain quality
measures—including many Star Ratings
measures—at the contract level, which
does not allow for differentiation of
PBPs that are D–SNPs. While we
capture some measures at the PBP level,
unless a D–SNP is the only PBP in a
contract, it is not possible to ascertain
a full and complete picture of the
quality performance (for example,
CAHPS, HEDIS,86 Medicare Health
Outcomes Survey (HOS), Star Ratings)
of the D–SNP distinguished from other
PBPs in the contract. Combining data
from all PBPs offered under a contract,
however, ensures that there is generally
a large enough sample to administer
CAHPS surveys and calculate HEDIS
measures; CMS has discussed the
possibility of collecting data and
assigning Star Ratings at the plan level
in the past, such as in the April 2018
final rule (83 FR 16526 through 16528).
Currently, §§ 422.162(b) and 423.182(b)
provide for Star Ratings to be assigned
at a contract level.
It has been a long-standing CMS
policy that CMS only award a legal
entity one contract for each product
type (for example, HMO, PPO, RPPO,
etc.) it seeks to offer for all PBPs for the
totality of the States.87 Under CMS’s
86 Certain HEDIS measures are reported by SNPs
at the PBP level and are available in public use files
that can be used to review and assess D–SNP
performance outside of CMS’s Quality Star Rating
program. These PBP-level measures are used to
calculate the Care for Older Adults measures in Star
Ratings, but they are not used to calculate Star
Ratings to compare performance across MA plans.
The public use files are available at: https://
www.cms.gov/research-statistics-data-and-systems/
statistics-trends-and-reports/mcradvpartd
enroldata?redirect=/mcradvpartdenroldata.
87 The following memo outlines the policy for
CY2020, which has been in effect for several years:
CMS HPMS Memo, ‘‘Release of Notice of Intent to
Apply for Contract Year 2021 Medicare Advantage
(MA), Medicare-Medicaid Plans (MMP), and
Prescription Drug Benefit (Part D) and Related CY
2021 Application Deadlines’’, October 17, 2019.
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administration of the MA program,
SNPs and non-SNPs may be PBPs in the
same contract(s) so long as they are the
same product type (for example, SNP
HMO and non-SNP HMO PBPs can be
in the same contract, but a SNP HMO
and non-SNP PPO would not be).
Except under our existing authority in
§ 422.550 where there is a change in
ownership or for purposes of model
tests under Section 1115A that utilized
D–SNPs, CMS has not previously
permitted MA organizations to create
separate D–SNP contracts. If necessary,
under §§ 422.504(k) and 423.504(e),
CMS does have authority to sever
specific PBPs from a contract and to
deem a separate contract is in place for
the severed PBP(s).
The majority of D–SNPs are in
contracts that include other non-SNP
MA plans. Of the 276 D–SNP PBPs
offered in CY 2021, only 88 (32 percent)
are in D–SNP-only contracts.88 Given
the important distinctions of D–SNPs in
comparison to other MA plans, States
and other stakeholders have expressed
an interest in better understanding
performance of these plans without data
being combined with non-D–SNPs.
Throughout our work with MMPs, we
and our State partners benefited from
having performance data that was
specific to the MMP.
Therefore, we are proposing to codify
a pathway where if a State requires an
MA organization to establish a contract
that only includes one or more D–SNPs
with exclusively aligned enrollment
within a State, the MA organization may
apply for such a contract using the
existing MA application process. We do
not anticipate this proposal would
create a large volume of new contracts,
because most States do not meet the
prerequisite of requiring exclusively
aligned enrollment, and—among those
that do—some D–SNPs are already in
D–SNP-only contracts. The proposed
language at § 422.107(e)(1)(i) would give
States the flexibility to require an MA
organization to establish one or more D–
SNP-only contracts, which would
provide more transparency in D–SNP
plan performance within States. For
example, the Florida State Medicaid
agency could allow an MA organization
serving South Florida and the Florida
Panhandle to establish one D–SNP-only
contract for South Florida and a
separate D–SNP-only contract for the
Florida Panhandle.89
Retrieved from https://www.cms.gov/files/
document/2021-noia-partcpartd-mmp.pdf.
88 CMS, Contract Management Reports 2020, SNP
Type and Subtype Report, August 7, 2020.
89 Due to smaller enrollment compared to broader
MA contracts, D–SNP-only contracts may
experience sample size issues, such that certain
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Where States choose to use this
opportunity, it would have several
benefits. First, it would provide the
State and the public with greater
transparency on the quality ratings for
the D–SNP, reflecting outcomes and
experiences specific to dually eligible
individuals in the State.90 This can help
CMS and States better identify
disparities between dually eligible and
other beneficiaries and target
interventions accordingly where the
population covered by the D–SNP-only
contract is of sufficient size to reliably
report performance on quality measures
and surveys. Second, it would improve
transparency on financial experiences
related to furnishing Medicare and
Medicaid benefits because the contract’s
medical loss ratio would reflect
Medicare financial experience specific
to dually eligible individuals in the
State that are enrolled in a companion
Medicaid MCO as well as the D–SNP
because this proposal is limited to D–
SNPs with exclusively aligned
enrollment. Exclusively aligned
enrollment, as defined in § 422.2, means
the Medicaid MCO that furnishes
Medicaid benefits is the same as the D–
SNP, the D–SNP’s parent organization,
or owned and controlled by the D–
SNP’s parent organization. Third, it
would allow a D–SNP to create a MOC
that is specific to the State, which
would facilitate review by the State and
provide opportunities for greater
customization of the MOC to the State’s
Medicaid-related policies and priorities.
Fourth, it would enable CMS to review
and evaluate the provider network
specific to the D–SNPs offered under
that D–SNP-only contract.
We describe at proposed
§ 422.107(e)(2) how the CMS
administrative steps to permit a new D–
SNP-only contract would be initiated by
receipt of a letter from the State
Medicaid agency indicating its intention
to include the contract requirements
under § 422.107(e)(1) in its contract
with specific MA organizations offering,
or intending to offer, D–SNPs with
exclusively aligned enrollment in the
quality measures (for example, HEDIS and CAHPS)
may not have sufficient data to reliably report
performance. States may want to consider this
implication when contemplating whether to
establish D–SNP-only contracts, particularly if a
State wishes to further limit D–SNP-only contracts
based on regions within the State.
90 Star Ratings for the new D–SNP-only contracts
would be calculated in accordance with § 422.166.
As described at § 422.166(d)(2)(vi), new D–SNPonly contracts that do not have sufficient data to
calculate and assign ratings and do not meet the
definition of low enrollment or new MA plans at
§ 422.252 would be assigned Quality Bonus
Payment ratings based on the enrollment-weighted
average highest rating (as defined at § 422.162) of
the parent organization’s other MA contract(s).
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State. We will provide States with
additional information on timelines and
procedures in sub-regulatory guidance;
we may also address our
recommendations for best practices and
identify considerations for States that
are considering this. We would expect
the following steps—which are
consistent with current timeframes and
procedures for submission of
applications, bids and other required
materials to CMS—to be taken if a State
sought to include these requirements for
the 2025 plan year:
• Consistent with CMS
recommendations, the State consults
with CMS, MA organizations, and other
stakeholders beginning in early 2023 on
whether to add the requirements at
§ 422.107(e)(1) to its State Medicaid
agency contract.
• Upon reaching a decision to
proceed, the State would notify CMS (by
letter) and the affected MA
organizations by August 2023 to enable
the MA organization and CMS to start
the necessary steps.
• Following existing timelines and
procedures for applications, bids, and
other annual submissions, and
consistent with § 422.501(b), the
impacted MA organizations would
submit a Notification of Intent to CMS
to apply for a new D–SNP-only contract
in November of 2023 and an application
for a new D–SNP-only contract
(beginning January 2025) in February of
2024.
• CMS and the State would develop
integrated SB, Formulary, and combined
Provider and Pharmacy Directory model
materials from January through June
2024.
• The impacted MA organizations
would submit a bid for the D–SNP PBP
in the new D–SNP-only contract per
§ 422.254 by the first Monday in June
2024.
• The impacted MA organizations
would not submit a bid in June 2024 for
the D–SNP PBP that had been included
in the non-D–SNP-only MA contract,
indicating it is non-renewing the
existing PBP.
• The affected D–SNPs would submit
their State Medicaid agency contracts,
including the provisions described at
§ 422.107(e)(1), in July of 2024 and the
D–SNP’s request to use the proposed
crosswalk exception at
§ 422.530(c)(4)(ii) in June of 2024 to
move enrollees from the non-renewing
D–SNP to the new D–SNP offered under
the D–SNP-only contract.
• Subject to compliance with all Part
C and Part D requirements, CMS would
approve the new D–SNP PBP and its bid
in the D–SNP-only contract for CY 2025
in September 2024.
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• Dually eligible beneficiaries
enrolled in non-renewing D–SNP PBPs
could be crosswalked to the new D–SNP
PBP in October 2024 for a January 1,
2025 effective date if the MA
organization requests the crosswalk
exception proposed at § 422.530(c)(4)(ii)
and it is approved by CMS.
• The new D–SNP PBP into which
individuals are crosswalked describes
changes to the MA–PD benefits and
provides information about the D–SNP
PBP in the Annual Notice of Change,
which must be sent consistent with
§ 422.111(a), (d), and (e) for beneficiary
receipt in early October 2024.
Establishing D–SNP-specific contracts
creates some new challenges. CMS
would have added administrative
burden to oversee a larger number of
contracts. MA organizations would
similarly experience new burdens, such
as additional reporting to CMS,
calculation of HEDIS measures, and
administration of HOS and CAHPS
surveys. We believe these costs are
modest relative to the benefits. We
solicit comments on other consequences
that would flow from our proposal, both
in terms of benefits for the MA
organizations, States, and dually eligible
individuals and potential unforeseen
difficulties for these stakeholders.
Finally, to avoid any significant
beneficiary disruption, we propose a
new crosswalk exception to allow MA
sponsors to seamlessly move D–SNP
members into any D–SNP-only contract
created under this proposal. Our
proposed crosswalk exception would
apply only for movement between plans
of the same product type (HMO, PPO,
etc.) under the same parent organization
for the following contract year when the
new D–SNP is created under a new D–
SNP-only contract based on a State
requirement as described in proposed
§ 422.107(e). It would allow transition to
a D–SNP under a contract subject to
proposed § 422.107(e) from a D–SNP
that is non-renewing, has enrollees
residing in the portion of the current
service area impacted by the service
area reduction, or has its eligible
population newly restricted by a State
contract. To add this new crosswalk
exception, we propose redesignating the
existing paragraph (c)(4) into new
paragraphs (c)(4)(i) and (ii) in § 422.530.
Under this proposal, the processes used
for other crosswalk exceptions (for
example, the notice to CMS and CMS’
review and approval of the crosswalk
exception) would apply to this new
crosswalk exception.
We seek comment on this new
proposed crosswalk exception and
whether any additional beneficiary
protections should apply.
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b. Integrated Member Materials
Communicating information to
enrollees and potential enrollees is an
important function of MA plans, Part D
plans, and Medicaid managed care
plans—and D–SNPs with exclusively
aligned enrollment must comply with
all of those rules.91 There are advantages
for enrollees in D–SNPs with
exclusively aligned enrollment in
receiving one set of communications
that integrates all of the required
content, as discussed in more detail
later in this section, so we are proposing
a mechanism and some parameters to
facilitate a State’s election to have D–
SNPs with exclusively aligned
enrollment use certain communications
materials that integrate content about
Medicare and Medicaid. Under this
proposal, the applicable Medicaid
managed care and MA requirements and
standards would continue to apply to
the integrated materials. As background,
we discuss in this section some of the
requirements for mandatory
communications materials in the MA
and Medicaid programs.
CMS requires MA plans and Part D
plans to furnish specific information to
enrollees and potential enrollees, with
some specific requirements outlined in
§§ 422.111 and 423.128 and additional
requirements at §§ 422.2261, 422.2267,
423.2261, and 423.2267. For
information that CMS deems vital to
Medicare beneficiaries, including
information related to enrollment,
benefits, health, and rights, CMS may
develop and provide materials or
content for MA organizations and Part D
sponsors in either standardized or
model form. Standardized materials are
subject to requirements of the
Paperwork Reduction Act of 1995 (PRA)
(44 U.S.C. 3501 et seq.) and the Office
of Management and Budget (OMB)
collection of information approval
process no less than every 3 years.92
While MA organizations and Part D
sponsors must use standardized
materials and content in the form and
manner CMS provides, CMS model
materials and content are examples of
how to convey information to
beneficiaries. MA organizations and Part
D sponsors may use CMS’s model
materials or craft their own materials or
content, provided the MA organization
91 Because D–SNPs must offer Part D benefits,
they are subject to both MA requirements in part
422 and Part D requirements in part 423. See
§§ 422.2 (definition of specialized MA plans for
special needs individuals) and 422.500.
92 Refer to www.cms.gov/Regulations-andGuidance/Legislation/
PaperworkReductionActof1995 and
www.govinfo.gov/content/pkg/FR-1995-08-29/pdf/
95-21235.pdf.
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or Part D sponsor accurately conveys the
vital information in the required
material or content to the beneficiary
and follows CMS’s order of content,
when specified. In §§ 422.2267 and
423.2267, we refer to such materials and
content collectively as required
materials.
CMS also includes similar, minimum
Federal requirements in § 438.10 for
Medicaid managed care plans
(including MCOs) to furnish certain
materials and information to enrollees
and potential enrollees in a manner that
is easily understood and readily
accessible (OMB control number 0938–
0920). However, CMS does not create
standardized or model materials for use
by Medicaid managed care plans. States
may create such required materials and
have primary responsibility for ensuring
that Medicaid managed care plans
comply with the minimum information
requirements in § 438.10 and any
additional requirements imposed by the
State. Among the materials that
Medicaid managed care plans must
distribute are enrollee handbooks,
provider directories, and formularies.
To allow MA organizations and Part
D sponsors sufficient time to populate
required materials with plan-specific
information; submit them through the
CMS Health Plan Management System
(HPMS) for submission, or submission
and approval, as applicable; translate
them into any non-English language that
is the primary language of at least 5
percent of the individuals in the service
area; and make them available to
beneficiaries by the required dates
indicated later in this section, CMS aims
to issue required materials and
instructions annually by the end of May
for the following plan year.
Among the required materials that
MA organizations and Part D sponsors
must provide to current and prospective
members, and post to their websites by
October 15 prior to the beginning of the
plan year, are—
• Evidence of Coverage (EOC), which
is a standardized communications
material that tells members how to get
plan-covered health care services and
prescription drugs and explains member
rights and responsibilities. To comply
with § 422.111(b)(2)(iii), CMS expects
D–SNPs to modify language in the
standardized EOC, as applicable, to
address and include Medicaid benefits
for which enrollees are eligible, and
CMS permits D–SNPs to use further
modifications to explain Medicaid
benefits the D–SNP furnishes to its
enrollees. Plans must send the EOC, or
a notice informing enrollees how to
access it electronically, to current
enrollees by October 15 of each year and
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to new enrollees within 10 days of
CMS’s confirmation of enrollment or the
last day of the month prior to the
enrollment effective date (whichever is
later). The EOC is similar to the model
enrollee handbook that States are
required to develop for Medicaid MCOs
to send under § 438.10(c)(4)(ii).
• Annual Notice of Changes (ANOC),
which is a standardized marketing
material that provides information to
current members about changes for the
upcoming contract year. It identifies any
changes to the plan’s health care
services, prescription drugs, costsharing for MA benefits (including Part
A and Part B benefits and supplemental
benefits), and administrative items such
as contract number or grievance and
appeal procedures. D–SNPs may also
modify language in the ANOC, as
applicable, to address and include
Medicaid changes. Plans must send the
ANOC to current enrollees for receipt no
later than September 30 of each year,
except that enrollees with an October 1,
November 1, or December 1 enrollment
effective date must receive the ANOC
within 10 calendar days from receipt of
CMS confirmation of enrollment or by
last day of month prior to effective date,
whichever is later.
• Summary of Benefits (SB), which is
a model marketing material that
provides prospective members a
description of health care services and
prescription drugs the plan will cover in
the upcoming contract year. It helps
individuals determine which plans best
meet their needs. D–SNPs must describe
or identify their Medicaid benefits, and
FIDE SNPs and HIDE SNPs may display
integrated benefits where applicable.
Plans are not required to send SBs to all
prospective members but, in our
experience, many do and make the SB
available by October 15 of each year.
CMS permits distribution of marketing
materials as early as October 1 of each
year.
• Formulary, which is a model
communications material that includes
the list of Medicare Part D drugs the
plan covers when the drugs are
medically necessary and filled at one of
the plan’s network pharmacies. The
formulary also includes information
about plan-covered over-the-counter
(OTC) drugs and non-drug OTC
products, any mail-order procedures,
and utilization management procedures
such as prior authorizations, step
therapy, or quantity limits that the plan
requires.93 Plans must send the
Formulary, or a notice informing how to
93 Refer to www.cms.gov/Medicare/PrescriptionDrug-Coverage/PrescriptionDrugCovContra/Part-DModel-Materials.
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access it electronically, for current
enrollees, for receipt by October 15 of
each year, and to new enrollees within
10 days of CMS’s confirmation of
enrollment or the last day of the month
prior to the enrollment effective date
(whichever is later).
• Provider Directory, which is a
model communications material that
lists the number, types, and addresses
for the plan’s network providers and
rules about access to providers, such as
authorization and referral requirements.
D–SNPs using this model may identify
Medicare providers who also accept
Medicaid.94 Plans must send the
Provider Directory, or a notice
informing how to access it
electronically, for current enrollees, for
receipt by October 15 of each year, and
to new enrollees within 10 days of
CMS’s confirmation of enrollment or the
last day of the month prior to the
enrollment effective date (whichever is
later).
• Pharmacy Directory, which is a
model communications material that
contains a list of the plan’s network
pharmacies and contact information,
including all retail, mail-order, home
infusion, and long-term care options.95
Plans must send the Pharmacy
Directory, or a notice informing how to
access it electronically, for current
enrollees for receipt by October 15 of
each year, and to new enrollees within
10 days of CMS’s confirmation of
enrollment or the last day of the month
prior to the enrollment effective date
(whichever is later).
CMS encourages D–SNPs to add
related Medicaid information in the
EOC, ANOC, SB, and Provider
Directory. Further integrating Medicare
and Medicaid information in these
required materials, as well as in the
Formulary and Pharmacy Directory, can
improve beneficiary experiences by
providing a more seamless description
of health care coverage and enhancing
the understanding of and satisfaction
with the coverage both programs
provide.
CMS conducts studies to improve the
effectiveness of the model and
standardized beneficiary materials and
content that we provide to MA and Part
D plans for their use in communicating
with enrollees and potential enrollees.
To test materials, we conduct individual
interviews with dually eligible
individuals and desk reviews by
94 Refer to www.cms.gov/Medicare/Health-Plans/
ManagedCareMarketing/Marketng
ModelsStandardDocumentsand
EducationalMaterial.
95 Refer to https://www.cms.gov/ResearchStatistics-Data-and-Systems/Computer-Data-andSystems/HPMS/HPMS-Memos-Archive-Annual.
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contractors, CMS subject matter experts,
and advocacy organizations. Since 2015,
we have tested an integrated EOC,
ANOC, SB, Formulary, and combined
Provider and Pharmacy Directory. For
example, a 2017 study focused on
beneficiary assessment of the Provider
and Pharmacy Directory. Beneficiaries
consistently described the CMS model
directory as ‘‘clear,’’ ‘‘simple,’’ and
‘‘easy to read.’’ Beneficiaries also noted
that the integrated version of the
directory with the combined
information on Medicare and Medicaid
providers/pharmacies was
comparatively better than separate
Medicare and Medicaid directories they
received from their current or previous
insurance plans. We received similarly
positive feedback from individuals with
disabilities and from Spanish-speaking
beneficiaries who tested a translated
version.
MMPs participating in the capitated
financial alignment model and the
Minnesota Senior Health Options
(MSHO) plans in the Demonstration to
Align Administrative Functions for
Improvements in Beneficiary
Experience use integrated versions of
these required materials. In addition,
since 2019, CMS has worked with
Massachusetts, New Jersey, and the
FIDE SNPs in each State to develop and
annually update certain integrated
materials that the States require and
issue to these plans. For contract years
2020 and 2021, we provided high-level
assistance to New York as the State
developed select integrated materials
that its Medicaid Advantage Plus (MAP)
plans could use. We are also working
with California for contract year 2023 to
develop integrated materials for those
D–SNPs with exclusively aligned
enrollment receiving Cal MediConnect
members at the end of the California
capitated FAI demonstration in 2022.
For the D–SNPs we have worked
with, CMS typically begins
development of integrated national
templates and State-specific models
with the SB; a Formulary that contains
Medicare Part D, Medicaid, and OTC
drugs as well as non-drug OTC
products; and one combined Medicare
and Medicaid Provider and Pharmacy
Directory. Starting with these materials
has several advantages. First, these
materials integrate key Medicare and
Medicaid information, which dually
eligible individuals can use to make
more knowledgeable decisions about
their health care choices. Second, the
SB, Formulary, and Provider and
Pharmacy Directory are required
materials but are not standardized and,
therefore, are not subject to the PRA
clearance process, which often takes
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1873
nine months or more to complete. In
contrast, D–SNPs must use standardized
materials, as discussed earlier, without
modification to the language, content,
format, or order of information except in
a few, specific instances per § 422.2267.
Third, the SB, Formulary, and Provider
and Pharmacy Directory models are not
lengthy or overly complex. They also
offer opportunities for D–SNPs in
different States with different Medicaid
requirements to provide prospective and
current dually eligible enrollees a more
seamless presentation of essential
information about their Medicare and
Medicaid coverage. This can contribute
to increased understanding of and
satisfaction with the coverage both
programs provide.
To provide a more coordinated
beneficiary experience, we propose at
§ 422.107(e) to codify a pathway by
which CMS would coordinate with a
State that chooses to require, through its
State Medicaid agency contract, that
certain D–SNPs use an integrated SB,
Formulary, and combined Provider and
Pharmacy Directory (which would have
to comply with §§ 422.111,
422.2267(e)(11), 423.128, 423.2267(e),
and 438.10(h)). Proposed § 422.107(e)(1)
establishes factual circumstances that
would commit CMS to certain actions
under proposed paragraphs (e)(2) and
(3). We anticipate that there would be
operational and administrative steps at
the CMS and State level that would be
necessary before a D–SNP could
implement integrated communications
materials, such as collaboration and
coordination by CMS and the State on
potential template materials,
identification of potential conflicts
between regulatory requirements at 42
CFR parts 422 and 423 and State law,
and setting up a process for joint or
coordinated review and oversight of the
integrated materials. CMS annually
reviews the contracts between States
and D–SNPs that are required by
§ 422.107(b) each July for the following
plan year. There would generally be
insufficient time for the necessary
operational and administrative steps to
implement integrated communications
materials between the review of the
contract and the dates by which
communications materials must be
provided to current enrollees and made
available for prospective enrollees
during the annual coordinated election
period that begins October 15 each year.
Therefore, proposed paragraph (e)(2)
would require that CMS work in good
faith with States upon receipt of a letter
of intent regarding the State’s inclusion
of a requirement for a D–SNP with
exclusively aligned enrollment to use
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integrated materials and apply for a D–
SNP-only contract. We intend that these
efforts include the work to develop
model integrated materials before the
State Medicaid agency contract
submissions are due for the contract
year for which the D–SNP would use
the integrated materials.
We do not intend through this
proposal to significantly change
timelines for plans to prepare materials
nor do we intend to require any State to
mandate that D–SNPs use integrated
materials. We intend for this proposal to
assure interested States that CMS would
do its part to make it possible for D–
SNPs to comply with State Medicaid
agency contract terms to use materials
that integrate Medicare and Medicaid
content, including at a minimum the
Summary of Benefits, Formulary, and
combined Provider and Pharmacy
Directory if a State Medicaid Agency
seeks to require D–SNPs with
exclusively aligned enrollment to
perform as described at § 422.107(e).
We are considering including the EOC
and ANOC as part of the minimum
scope of integrated materials identified
in proposed § 422.107(e)(1)(ii).
However, without yet navigating the
PRA process for creating integrated
versions of these materials, it may be
better to re-assess integration of these
materials at a later date. We welcome
comments on this alternative and
whether including these additional
materials as part of the minimum scope
of integration addressed in proposed
§ 422.107(e)(1)(ii) would better further
our goals or better suit the needs of
States that may use the pathway we are
proposing at § 422.107(e) to achieve
more integration for certain D–SNPs.
Either way, our proposal would not
preclude CMS and States from
collaborating on other integrated
materials, including an integrated EOC
or ANOC. As proposed, § 422.107(e)
applies only when a State requires D–
SNPs with exclusively aligned
enrollment to use the minimum scope of
integrated materials specified in
paragraph (e)(1)(ii) and to seek CMS
approval of D–SNP-only contracts.
While we have proposed minimum
parameters, a State that wishes to
require D–SNPs with exclusively
aligned enrollment to do more (for
example, use additional integrated
materials) may do so under this
proposal. Further, we do not intend to
prohibit or foreclose the possibility that
CMS will work with States on other
potential integration efforts that are not
within the scope of § 422.107(e)(1).
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c. Joint State/CMS Oversight
MA organizations receiving capitated
payments through MA and from the
State Medicaid agency must comply
with different sets of Medicare and
Medicaid requirements, including
requirements imposed at the State level
that are not identical to Federal
minimum standards for Medicaid
managed care plans in part 438. CMS
and States have built separate
infrastructure to monitor compliance
with each set of requirements. This has
three drawbacks related to integrated
care approaches for dually eligible
individuals. First, State regulators may
be unaware of important compliance or
performance problems related to the
delivery of Medicare services or
imposed on D–SNPs (or MA plans
generally), and CMS may be unaware of
important compliance or performance
problems related to the delivery of
Medicaid services, even when both
parties are monitoring the same
organization’s coverage of services to
the same people. Second, State and
CMS officials may pursue different
performance improvement priorities
applicable to the plan(s) that cover
dually eligible individuals, even when
the plan(s) are under the same parent
organization and serving the same
enrollees. Third, uncoordinated
oversight by CMS and the States can
create inefficiencies for health plans
where regulators seek duplicative
information or initiate Medicare and
Medicaid audits at the same time. We
propose to address these drawbacks by
giving States the opportunity to
collaborate with CMS on oversight
activities for the specific D–SNPs that
operate under the conditions described
at proposed paragraph (e)(1).
(1) State Access to the Health Plan
Management System
We propose in paragraph (e)(3)(i) a
mechanism to address access by States
to the CMS Health Plan Management
System (HPMS) (or a successor system)
to better coordinate State and CMS
monitoring and oversight of D–SNPs
that operate under the conditions
described at proposed paragraph (e)(1).
HPMS is web-enabled information
system where health and drug plans,
plan consultants, third party vendors,
and pharmaceutical manufacturers work
with CMS to fulfill the plan enrollment,
operational, and compliance
requirements of the MA and
Prescription Drug programs. Our
experience granting State access to
HPMS through the FAI and a related
demonstration in Minnesota suggest that
HPMS access is a useful tool and that
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State access is without known
problematic unintended consequences.
Therefore, we propose that CMS would
grant State access to HPMS, or any
successor system, to facilitate
monitoring and oversight for D–SNPs
operating under the specific contract
terms required by the State that are
described in proposed paragraph (e)(1).
Under our proposal, approved State
Medicaid officials would be able to use
HPMS to conduct a number of
information sharing and oversight
activities for these D–SNPs including,
but not limited to, reviewing marketing
materials, and viewing models of care,
member complaints, plan benefits,
formulary, network, and other basic
contract management information. This
access would allow State users the
ability to directly view D–SNP
information without requiring or asking
the D–SNP to send the information to
the States and would facilitate StateCMS communication on D–SNP
performance because the State users
would be able to review the same data
and information available to CMS. MA
organizations offering D–SNPs with
exclusively aligned enrollment may
benefit when it reduces the need for
States to separately obtain the same
information that is already available in
HPMS.
State access would be limited to
approved users and subject to
compliance with HHS and CMS policies
and standards and with applicable laws
in the use of HPMS data and the
system’s functionality. Based on the
current architecture of HPMS, approved
State officials would only have access
specific to information related to the
MA contract(s) described in proposed
paragraph (e)(1)(i). This proposal would
not limit CMS’s discretion to make
HPMS accessible in other circumstances
not described in our proposal but would
authorize State access, which would
include access to information about the
MA organization and the applicable D–
SNP(s) and D–SNP-only contract, and
information submitted by the MA
organization through HPMS, under the
specific circumstances described in the
proposed regulation. We seek feedback
on our proposal, including feedback
from MA organizations about CMS
providing approved State officials with
access to HPMS as a means to share
information as it relates to the
provisions of this proposed rule.
(2) State-CMS Coordination on Program
Audits
Proposed paragraph (e)(3)(ii)
establishes that CMS would coordinate
with State Medicaid officials on
program audits. This coordination
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would include sharing major audit
findings for State awareness related to
D–SNPs subject to proposed paragraph
(e)(1).
CMS conducts audits of MA plans
periodically to assess compliance with
Federal requirements, including D–SNPspecific care coordination requirements.
We believe that there are benefits for
CMS, the State, and the MA
organization to increasing coordination
in connection with such audits. For
example, providing State officials the
opportunity to join the entrance and exit
conference, as we have in the FAI and
related demonstrations, has afforded
greater transparency for State Medicaid
officials into the Medicare-focused
auditing process. Similarly, we would
offer to work with States to attempt to
avoid scheduling simultaneous State
and Federal audits. For example, if State
officials share a schedule of their
planned Medicaid audits for MA
organizations with contracts subject to
proposed paragraph (e)(1) before CMS
finalizes its audit schedule in October
preceding the audit year, CMS may be
able to adjust its program audit schedule
to avoid overlapping audits. If a State
official shares a schedule of planned
audits with CMS after October, CMS
could alternatively alert the State
Medicaid agency if any of the State’s
planned audits are scheduled to overlap
with a CMS program audit. This process
would reduce the risk of concurrent
Medicare and Medicaid program audits,
thereby reducing the risk that an MA
organization is insufficiently responsive
to auditors or its performance slips
because it is managing concurrent
audits. We currently have the ability to
coordinate with State Medicaid agencies
on audits, but we are proposing to
codify how CMS would commit to
coordination in situations where
§ 422.107(e) applies. This would help in
setting expectations for and provide
clarity to stakeholders, especially State
Medicaid agencies. While these
activities are provided as examples, we
do not intend to limit our discretion to
coordinate with States in the audit
process outside of the parameters in
proposed § 422.107(e)(3)(ii); we would
evaluate the extent of coordination in
each circumstance relevant to the D–
SNP-only contract established as a
result of the State’s contract
requirements described in paragraph
(e)(1).
(3) State Input on Provider Network
Exceptions
As part of implementing the proposed
policy to coordinate on program audits
and providing access to HPMS, CMS
expects to use existing authority and
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flexibility as it pertains to the review of
medical provider networks, particularly
the review of network exceptions, to
solicit and receive input from State
Medicaid agencies. CMS requires all
MA organizations to maintain a network
of appropriate providers that is
sufficient to provide adequate access to
covered services. Currently, MA
organizations submit their provider
networks to CMS for review at the
overall contract level on a triennial basis
or when there is a triggering event such
as an application or a significant
provider/facility termination.96 As
indicated in the Medicare Advantage
and Section 1876 Cost Plan Network
Adequacy Guidance,97 MA
organizations are required to
demonstrate network adequacy by
submitting data for specific contracted
provider and facility specialty types via
the Network Management Module
(NMM) of HPMS. To the extent an MA
organization offers one or more D–SNPs,
State Medicaid officials may be
uniquely positioned to provide relevant
information to CMS during our
adjudication of certain network
adequacy decisions, specifically when
an MA organization seeks an exception
to our network adequacy standards in
§ 422.116. We are not proposing to
adopt specific regulation text in
§ 422.107(e)(3) regarding potential
collaboration with State Medicaid
agencies in connection with
adjudicating requests for an exception to
network adequacy requirements for D–
SNPs that operate under the conditions
described at proposed paragraph (e)(1)
because a regulatory amendment is not
necessary to support this process;
however, our proposal here outlines
how we expect this type of collaboration
to work.
When an MA plan fails to meet the
specific network adequacy standards in
§ 422.116(b) through (e), the MA plan
may request an exception to these
network adequacy criteria. Exceptions
are limited to specific situations and
conditions identified in § 422.116(f)(1)
and, in considering whether to grant an
exception, CMS considers whether
current access to providers and facilities
is different from the data CMS uses to
evaluate network adequacy; whether
there are factors present, as identified in
§ 422.112(a)(10), that demonstrate that
network access is consistent with or
96 Medicare Advantage and Section 1876 Cost
Plan Network Adequacy Guidance (Last updated:
June 17, 2020). Retrieved at Medicare Advantage
and Section 1876 Cost Plan Network Adequacy
Guidance (cms.gov).
97 https://www.cms.gov/files/document/medicare
advantageandsection1876cost
plannetworkadequacyguidance6-17-2020.pdf.
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better than the original Medicare pattern
of care; and whether approval of the
exception is in the best interests of
beneficiaries. State Medicaid agencies
may have information and insight about
such other factors that might be relevant
in setting a standard for an acceptable
health care delivery network in a
particular service area. For example,
State Medicaid agencies could provide
information about the number and
scope of providers enrolled and
screened by the State Medicaid agency,
local practice patterns, geographic
barriers, or transportation dynamics.
In this proposed rule, CMS is
proposing to amend § 422.116(a)(1)(ii) to
require compliance with network
adequacy standards as part of an
application for a new or expanding MA
service area (see section II.C. of this
proposed rule). In addition, CMS
intends to reach out to States when a
MA organization with a D–SNP contract
described in § 422.107(e)(1) submits an
exception request that does not meet the
requirements at § 422.116(f)(1). In those
instances, CMS may collaborate with
the respective State to identify if there
are other factors, as described at
§ 422.112(a)(10), that may be relevant
before making a determination on the
exception request. We piloted a similar
approach in the Financial Alignment
Initiative and a related demonstration in
Minnesota where States provided input
to inform the exception review process.
Collectively, our proposed paragraph
(e)(3) at § 422.107 would improve
Federal and State oversight of certain D–
SNPs (and their affiliated Medicaid
managed care plans) through greater
information-sharing among government
regulators. We have successfully tested
these approaches in other circumstances
and believe applying them under the
conditions described in proposed
paragraph (e)(1) would provide greater
transparency to the regulated industry
while assuring States that CMS will be
a willing partner. We welcome
comments on our proposals.
d. Comment Solicitation on Financing
Issues
In Medicare and Medicaid, benefits
funded by one payer (for example,
behavioral health treatment funded by
Medicaid) may generate savings for the
other payer (for example, reduced
emergency room and inpatient
admissions funded by Medicare). For
dually eligible beneficiaries, each payer
has an incentive to provide benefits and
focus spending in a manner that
promotes its own cost saving, which
may not be consistent with meeting
beneficiaries’ overall needs. In the
Financial Alignment Initiative, we tried
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to solve for this financial misalignment
through integrated financial approaches,
including blending Medicare and
Medicaid capitation payments 98 and
evaluating integrated MedicareMedicaid medical loss ratios (MLRs).99
Based on this experience, we are
assessing whether there are ways to take
two elements of MMP financial
methodology and apply to D–SNPs: (1)
Integrated MLRs; and (2) consideration
of the expected impact of benefits
provided by MA organizations on
Medicaid cost and utilization in the
evaluation of Medicaid managed care
capitation rates for actuarial soundness.
We describe each in this section.
MA organizations, including those
offering FIDE SNPs and other integrated
plans with both MA and Medicaid
managed care plan contracts, separately
report medical loss ratio (MLR) results
for their Medicare experience (per
subpart X of part 422) and, where
applicable, their Medicaid experience
(per § 438.8). MA organizations submit
MLR reports in a timeframe and manner
specified by CMS. As required by
section 1857(e) of the Act, CMS collects
remittances for MLRs below a minimum
threshold of 85 percent; additionally,
enrollment sanctions apply for MA
contracts that fail to meet minimum
MLR thresholds for three consecutive
years, while contracts are terminated for
those MA organizations that fail to meet
these thresholds for 5 consecutive years.
Medicaid managed care plans calculate
and report their MLR experience for
each contract year (per § 438.8), with
actuarially sound rates set to achieve an
MLR of at least 85 percent (per
§ 438.4(b)(9)). Additional Medicaid MLR
requirements vary at States’ discretion,
including the option to impose
remittance requirements.
While the MA and Medicaid managed
care MLR requirements are similar, they
are not identical. Areas of difference
include treatment of fraud reduction
expenses, credibility adjustments, the
level of detail reported, and use of MLR
results in ratesetting. While these
differences serve program purposes in
98 For more information on the ratesetting
methodology for the FAI capitated model, see Joint
Rate-Setting Process for the Financial Alignment
Initiative’s Capitated Model, available at: https://
www.cms.gov/files/document/capitatedmodelrate
settingprocess03192019.pdf.
99 Unless waived by CMS, MMPs are required to
comply with Medicaid managed care requirements
under 42 CFR part 438 and with MA requirements
in Part C and Part D of Title XVIII of the Act and
42 CFR parts 422 and 423. While (unlike MA plans)
MMPs do not submit bids, the existing payment
policies for each program generally apply to MMPs,
including requirements related to actuarial
soundness of Medicaid capitation rates and the
MLR reporting required in both the Medicare and
Medicaid programs.
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the separate Medicare Advantage and
Medicaid managed care programs, they
can make it challenging to compare
MLRs across programs and to evaluate
the performance of a plan that integrates
Medicare and Medicaid benefits. For
example, an integrated plan may show
a low MLR for Medicare Advantage and
a high MLR for Medicaid managed care
if it successfully delivers more
community behavioral health treatment
that results in fewer emergency room
visits and hospitalizations. In this
example, however, even if the aggregate
payment amount across Medicare and
Medicaid generally matches the
combined cost of furnishing covered
benefits to enrollees, both Medicare and
Medicaid would potentially make
adjustments. For example, if the
Medicare MLR was below 85 percent,
CMS would recoup funds from the plan.
If the Medicaid MLR exceeds a
reasonable maximum threshold that
would account for reasonable
administrative costs, the State would
evaluate that when setting future
capitation rates, the result of which may
be to increase the Medicaid capitation
rates in subsequent years. Further, as
MA plans report MLR results at the
contract level (not the plan level), MLR
data specific to a particular FIDE SNP is
not necessarily available. In contrast,
MMPs report a combined Medicare and
Medicaid MLR to CMS and States, with
such reporting building off MA
requirements, meeting Medicaid
requirements, and offering a more
complete picture of these integrated
plans’ performance.100
In the rulemaking to implement the
statutory requirement for an MLR for
MA plans, CMS received comments
requesting we allow the MLR for D–
SNPs and FIDE SNPs to include
Medicare and Medicaid costs and
revenue, to better evaluate such plans’
100 In the FAI capitated model, CMS waived
section 1857(e) of the Act, which requires MA MLR
remittances, insofar as such provisions were
inconsistent with the methodology for determining
MLRs for the demonstration. For more information,
see the signed memoranda of understanding for
capitated model demonstrations available at https://
www.cms.gov/Medicare-Medicaid-Coordination/
Medicare-and-Medicaid-Coordination/MedicareMedicaid-Coordination-Office/FinancialAlignment
Initiative/ApprovedDemonstrationsSignedMOUs.
The MLR approach varies across capitated model
demonstrations, with most demonstrations
requiring remittances for MLRs below thresholds of
85 to 87 percent, while the remaining
demonstrations include other risk mitigation
approaches, such as risk corridors, that provide the
opportunity for recoupment of MMPs’ gains above
specified thresholds. More information on such
arrangements may be found in the MMP three-way
contracts available at https://www.cms.gov/
Medicare-Medicaid-Coordination/Medicare-andMedicaid-Coordination/Medicare-MedicaidCoordination-Office/FinancialAlignmentInitiative/
CapitatedModel.
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performance and spending. 101 While
we do not believe we have the statutory
authority to include Medicaid
experience as part of the Medicare MLR
requirement, States may require
additional data to be reported, including
combined Medicare-Medicaid MLRs, in
addition to the MLR reporting required
by § 438.8. Such reporting would be in
addition to, and not a substitute for, the
required MA MLR under §§ 422.2400
through 422.2490 and Medicaid
managed care MLR under § 438.8.
As described in section II.A.6.a., we
propose at § 422.107(e) to make an
option available through which States
could require D–SNPs with exclusively
aligned enrollment to operate under MA
contracts that only include one or more
D–SNPs that operate in that State. While
such D–SNPs would still have to
calculate and report separate Medicare
and Medicaid MLRs under the
applicable program requirements
(absent a waiver), having a separate
contract for certain D–SNPs would
better equip States to evaluate MLRs
and financial performance specific to
that D–SNP product. Combining MA
MLR information with corresponding
Medicaid MLR data could potentially
provide a more complete picture of plan
financial performance in an integrated
environment, as compared to what may
be available currently.
We are seeking feedback on the extent
to which this approach would better
allow States to evaluate the performance
of integrated plans. We are also
interested in feedback from
stakeholders—including States, health
plans, actuaries, and advocates—on the
impact of separate Medicare and
Medicaid MLR requirements on meeting
integration goals, administrative burden
for plans and others through separate
MLR standards, and whether the current
approach provides sufficient data for
State decision making and policy
development.
Integrated plans serving dually
eligible beneficiaries receive Medicaid
capitation payments from States for
coverage of Medicaid-covered services.
These Medicaid managed care
capitation rates are subject to actuarial
soundness requirements under § 438.4.
Several States limit enrollment in D–
SNPs to achieve exclusively aligned
enrollment in which all D–SNP
enrollees are also in an affiliated
Medicaid managed care plan, for which
these 42 CFR part 438 actuarial
soundness requirements apply.
101 Summaries of the comments and CMS’s
responses may be found in the 2013 Medicare
Program; Medical Loss Ratio Requirements for the
Medicare Advantage and the Medicare Prescription
Drug Benefit Programs final rule (78 FR 31283).
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In the FAI capitated model, CMS
developed an approach to Medicaid
actuarial soundness within the model to
take into account the effects of Medicare
payment for Medicare covered benefits,
for which Medicaid is a secondary
payer, as well as the opportunities for
efficiencies in an integrated program,
when developing the Medicaid
capitation rates paid in the FAI
model.102 Since we developed this
approach, CMS has expanded options
for MA plans to offer a broader array of
supplemental benefits than available 10
years ago.103 This change also expands
the potential that MA supplemental
benefits have an impact on lowering
Medicaid costs because the MA
supplemental benefit must be used first
to pay for any items and services that
are covered by both the MA plan and
Medicaid. In some cases, MA plans may
offer the types of community supports
or LTSS that previously were only
available through Medicaid. As a result,
the MA supplemental benefit may
replace or be used before using the
Medicaid benefit, which would lower
utilization and overall costs to cover
Medicaid benefits when an integrated
plan covers both Medicare and
Medicaid services for the same
enrollees.
102 As described in the signed memoranda of
understanding for capitated model demonstrations
available at https://www.cms.gov/MedicareMedicaid-Coordination/Medicare-and-MedicaidCoordination/Medicare-Medicaid-CoordinationOffice/FinancialAlignmentInitiative/Approved
DemonstrationsSignedMOUs, ‘‘Assessment of
actuarial soundness under 42 CFR 438.6, in the
context of this Demonstration, should consider both
Medicare and Medicaid contributions and the
opportunities for efficiencies unique to an
integrated care program. CMS considers the
Medicaid actuarial soundness requirements to be
flexible enough to consider efficiencies and savings
that may be associated with Medicare. Therefore,
CMS does not believe that a waiver of Medicaid
actuarial soundness principles is necessary in the
context of this Demonstration.’’
103 The BBA of 2018 (Pub. L. 115–123) amended
section 1852(a) of the Act to expand the types of
supplemental benefits that may be offered by MA
plans to chronically ill enrollees as of plan year
2020, to specifically allow those ‘‘supplemental
benefits that, with respect to a chronically ill
enrollee, have a reasonable expectation of
improving or maintaining the health or overall
function of the chronically ill enrollee and may not
be limited to being primarily health related
benefits.’’ In addition, the ‘‘Medicare Program;
Contract Year 2021 Policy and Technical Changes
to the Medicare Advantage Program, Medicare
Prescription Drug Benefit Program, and Medicare
Cost Plan Program’’ which appeared in the Federal
Register on June 2, 2020 (June 2020 final rule)
finalized provisions to allow for plans to target
other chronic conditions included in the Medicare
Managed Care Manual. In the January 2021 final
rule, CMS codified existing policy on supplemental
benefits, including the criteria for a supplemental
benefit, the expanded definition of ‘‘primarily
health related,’’ and the reinterpreted uniformity
requirements.
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With this context and our FAI model
experience, we believe that Medicaid
managed care capitation rates can be
actuarially sound as required by § 438.4
when those rates are developed in a way
that considers the impact of MA
supplemental benefits and any Statespecific requirements in the State
Medicaid agency contract, D–SNP MOC,
or MMP contract on the costs and
utilization of the Medicaid benefits
covered by the Medicaid managed care
capitation rates. MA supplemental
benefits and State-specific D–SNP
requirements may impact Medicaidrelated costs and utilization, and
Medicaid rate setting could consider the
impact on both: (1) Replacing costs that
would otherwise be a Medicaid
responsibility, as a primary impact; and
(2) affecting expenditures on other
Medicaid benefits, as a secondary
impact. For example, intensive care
coordination, covered by MA plans
through supplemental benefits or as
administrative expenses, could
reasonably be expected to impact
Medicaid costs by (a) reducing Medicaid
care coordination costs directly; and (b)
indirectly reducing Medicaid
expenditures through lower Medicare
cost-sharing as a result of preventing
avoidable hospitalizations. We seek
feedback on this interpretation,
including from States, health plans, and
actuaries, on the extent to which
consideration of the impact of Medicarecovered benefits on costs and utilization
of Medicaid services as described here
advances integration goals and is
consistent with actuarial standards of
practice. We also request input on what
information States, actuaries, and others
would need to evaluate actuarial
soundness under this approach. Finally,
we solicit feedback on other options
related to financing for integrated plans
CMS should evaluate and consider for
future rulemaking or sub-regulatory
clarification.
7. Definition of Applicable Integrated
Plan Subject to Unified Appeals and
Grievances Procedures (§ 422.561)
In § 422.561, we propose to expand
the universe of D–SNPs that are
required to have unified grievance and
appeals processes by revising the
definition of an applicable integrated
plan. The April 2019 final rule
introduced the concept of applicable
integrated plans, which we defined as
FIDE SNPs and HIDE SNPs whose
Medicare and Medicaid enrollment is
exclusively aligned (meaning State
policy limits a D–SNP’s enrollment to
those whose Medicare and Medicaid
enrollment is aligned as defined in
§ 422.2) and the companion Medicaid
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1877
MCOs for those D–SNPs, thereby
making it feasible for these plans to
implement unified grievance and
appeals processes. We limited the
universe of potential applicable
integrated plans to FIDE SNPs and HIDE
SNPs with exclusively aligned
enrollment to ensure, first, that all
enrollees are covered with the same
scope of benefits and, second, that the
plans implementing unified grievances
and appeals offered a sufficiently
substantial range of Medicaid benefits to
make the unification of Medicare and
Medicaid processes meaningful for
beneficiaries and worthwhile for States
and plans.
Because the landscape of integrated
plans has evolved in the past several
years, we believe there are integrated D–
SNPs other than FIDE SNPs and HIDE
SNPs for which a unified grievance and
appeals process is feasible and,
therefore, we should require the unified
process. Expanding the process to these
plans would simplify the grievance and
appeals steps for beneficiaries enrolled
in these plans for their Medicare and
Medicaid benefits and extend the
protection of continuation of benefits
pending appeal as described in
§ 422.632 to additional beneficiaries.
Section 50311(b) of the BBA of 2018
amended section 1859(f)(8)(B) of the Act
to direct establishment of procedures, to
the extent feasible, unifying Medicare
and Medicaid grievances and appeals.
We believe that unified grievance and
appeals procedures are feasible for the
additional D–SNPs. Accordingly, we
propose, effective January 1, 2023, to
expand the definition of the term
applicable integrated plan to include an
additional type of D–SNP subject to the
rule.
We propose to include as applicable
integrated plans certain combinations of
Medicaid managed care plans and D–
SNPs that are not FIDE SNPs or HIDE
SNPs but meet three other conditions.
First, State policy must limit the D–
SNP’s enrollment to beneficiaries
enrolled in an affiliated Medicaid
managed care plan that provides the
beneficiary’s Medicaid managed care
benefits. Second, each enrollee’s
Medicaid managed care benefits must be
covered under a capitated contract
between (1) the MA organization, the
MA organization’s parent organization,
or another entity that is owned and
controlled by its parent organization
and (2) a Medicaid MCO or the State
Medicaid agency. Under our proposal,
the definition of ‘‘applicable integrated
plan’’ will include (1) a D–SNP that has,
by State policy, fully aligned enrollment
with an affiliated Medicaid plan owned
by the same parent organization, where
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the affiliated Medicaid plan has a
capitated contract with a Medicaid MCO
to provide all of the beneficiary’s
Medicaid managed care benefits (2) and
its affiliated Medicaid plan. Third, the
Medicaid coverage under the capitated
contract must include primary care and
acute care, including Medicare costsharing as defined in section
1905(p)(3)(B), (C) and (D) of the Act,
without regard to the limitation of that
definition to qualified Medicare
beneficiaries, and must include at least
one of the following: Medicaid home
health services, Medicaid durable
medical equipment, or Medicaid
nursing facility services.
Where each of these conditions is
met, enrollees receive all of their
Medicare and Medicaid benefits that are
available through managed care in the
State through a D–SNP and affiliated
Medicaid managed care plan. We
believe such plans integrate a
sufficiently broad range of Medicaid
benefits so as to make unifying their
grievance and appeals processes
worthwhile. Our proposal would not
change grievance and appeals processes
for any Medicaid services not covered
by the Medicaid managed care plan that
is affiliated with the D–SNP where the
three conditions are met. We anticipate
our proposal would newly require
unified appeals and grievances
processes in a number of plans in
California following the end of the
California capitated financial alignment
model demonstration.
We propose to reorganize the
definition of applicable integrated plan
in § 422.561 by adding new subsections
to the definition in § 422.561 to show
separate definitions before and after
January 1, 2023. The proposed
definition after January 1, 2023, expands
the universe of applicable integrated
plans to include a D–SNP and affiliated
Medicaid managed care plan that meets
these three criteria. Under the proposed
revisions to § 422.561, current
paragraphs (1) and (2) will become
paragraphs (2)(i)(A) and (B) and apply
before January 1, 2023. Proposed new
paragraph (2) of the definition will
apply beginning January 1, 2023, and
will include paragraphs (2)(i) and (ii).
Proposed new paragraphs (2)(i)(A) and
(B) include the current definition, and
proposed new paragraph (2)(ii) includes
the new category of D–SNPs and
affiliated Medicaid managed care plans
that would qualify as an applicable
integrated plan. New proposed
paragraph (2)(ii)(A) addresses
enrollment requirements for the D–SNP,
and new proposed paragraph (2)(ii)(B)
addresses what types of contracting
must be in place, and new proposed
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paragraph (2)(ii)(C) the minimum
Medicaid benefits that must be covered
by the capitated contract with the State
Medicaid agency or contract with
Medicaid MCO. Under our proposal, the
definition of ‘‘applicable integrated
plan’’ remains unchanged from the
current definition for the period before
January 1, 2023, and would include
additional types of D–SNPs and
affiliated Medicaid plans on and after
January 1, 2023.
8. Permitting MA Organizations With
Section 1876 Cost Contract Plans To
Offer Dual Eligible Special Needs Plans
(D–SNPs) in the Same Service Area
(§ 422.503(b)(5))
Section 1876(h) of the Act established
reasonable cost reimbursement contracts
or ‘‘cost contracts,’’ as defined at
§ 417.401 as Medicare contracts under
which CMS pays the health
maintenance organization (HMO) or
competitive medical plan (CMP) on a
reasonable cost basis. Cost contracts
arrange for Medicare services and
provide members several flexibilities
not offered to MA plan members, such
as the ability to enroll in a plan that
offers only Part B benefits and to receive
health care services outside of the cost
contract plan’s network of providers
through original Medicare. As of
January 2021, approximately 173,250
beneficiaries were enrolled in seven cost
contracts offered in nine States.104
Federal statute and regulation restrict
cost contracts in several ways. First, as
provided in section 1876(h)(5)(A) of the
Act and § 417.402(b), CMS no longer
enters into cost contracts. Second, CMS
established a requirement, originally at
§ 422.501(b)(4), that an entity seeking to
contract as an MA organization must not
accept new members under a cost
contract plan in any area in which it
seeks to offer an MA plan when
implementing the original Part C
requirements in the interim final rule
titled ‘‘Medicare Program;
Establishment of the Medicare+Choice
Program’’ (HCFA–1030–IFC) (63 FR
35014 through 35015; 35100)
(hereinafter referred to as the June 1998
final rule). CMS later moved this
requirement to § 422.503(b)(5). The June
1998 final rule stated that CMS
established this prohibition to eliminate
the potential for an organization to
encourage higher cost members to enroll
under its cost contract plan while
healthy members were enrolled in its
risk-based MA plan. Manipulating
104 Retrieved from https://www.cms.gov/
Research-Statistics-Data-and-Systems/StatisticsTrends-and-Reports/MCRAdvPartDEnrolData/
Monthly-Contract-and-Enrollment-SummaryReport.html.
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enrollment in this way would shift costs
to the government away from the entity.
Third, MIPPA and the Medicare
Access and CHIP Reauthorization Act of
2015 (Pub. L. 114–10) (hereinafter
referred to as MACRA) amended section
1876(h)(5)(C) of the Act by specifying
that cost contract plans operating in
service areas or portions of service areas
with two MA plans meeting minimum
enrollment requirements would be nonrenewed. Implementing regulations are
codified at § 417.402(c) and went into
effect at the end of CY 2018, leading to
a significant decrease in cost contract
enrollment.105
The prohibition on an entity
accepting new enrollees in a cost
contract plan while offering an MA plan
in the same service area was amended
in ‘‘Medicare Program; Contract Year
2015 Policy and Technical Changes to
the Medicare Advantage and the
Medicare Prescription Drug Benefit
Programs’’ (CMS–4159–F) (hereinafter
referred to as the May 2014 final rule)
to apply to: (1) A parent organization
owning a controlling interest in a
separate legal entity accepting new
members under a cost contract plan, and
(2) another separate legal entity owned
by the same parent organization as the
legal entity accepting new members
under a cost contract plan (79 FR 29850;
29959). An error in the amendment in
the May 2014 final rule prevented this
change from being correctly codified in
the CFR. This error was corrected in the
January 2021 final rule (86 FR 6099).
As stated in the May 2014 final rule,
CMS did not exempt entities with both
cost contract plans and D–SNPs from
the regulatory provision at
§ 422.503(b)(5) because we did not
believe that the Medicare premium and
cost-sharing differences in cost contract
plans and MA plans, including D–SNPs,
necessarily reduced the incentives an
organization may have for moving an
individual from one of its plans to
another. We also stated that D–SNPs,
which frequently serve members with
greater frailty and morbidity than the
general Medicare population, may have
an even greater incentive to move
members to a cost contract plan.
Since CMS finalized the policy in the
2014 final rule, we have gained more
experience relevant to this D–SNP
policy decision through the
Demonstration to Align Administrative
Functions for Improvements in
Beneficiary Experience conducted in
partnership with the State of
Minnesota.106 Three of the seven MA
105 Ibid.
106 See https://www.cms.gov/Medicare-MedicaidCoordination/Medicare-and-Medicaid-
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organizations offering Minnesota D–
SNPs participating in the
demonstration—comprising almost 60
percent of the demonstration
enrollment—also sponsored cost
contract plans in overlapping counties.
To prevent disruption to the
demonstration, we waived
§ 422.503(b)(5) for these entities, using
our authority under section 1115A of
the Act. This waiver avoided the risk
that these entities would, instead of
closing the cost contract plans to new
enrollment where the service areas
overlapped with D–SNPs, non-renew
their D–SNPs during the demonstration,
which would undermine our ability to
carry out successfully the model test. In
addition, non-renewal of these D–SNPs
could potentially have led to large-scale
disenrollment from Minnesota Senior
Health Options, a D–SNP and Medicaid
MCO program with evidence of strongly
favorable outcomes for dually eligible
older adults.107
Although the waiver and model were
not designed to test this specific issue,
the waiver of § 422.503(b)(5) provided
an opportunity to test whether creating
an exception for D–SNPs would result
in substantial shifts of D–SNP members
to cost contract plans offered under the
same parent organization. The
Minnesota demonstration, which is
focused on alignment of administrative
procedures, did not change the
incentives for shifting of members that
was the rationale for § 422.503(b)(5). In
the demonstration, we required that
each of the affected D–SNPs report
annually the number of D–SNP
members who switched to the entity’s
cost contract plan. If two percent or
more of a D–SNP’s enrollment switched
to the cost contract plan, CMS would
further investigate enrollment patterns,
potentially require corrective actions,
and rescind the waiver.
The results of this reporting have been
instructive. In no year since the waiver
was established has the number of D–
SNP members switching to the affiliated
cost contract plan approached the 2
percent threshold. The two remaining
D–SNPs with cost contract plans under
the same parent organization 108 which
Coordination/Medicare-Medicaid-CoordinationOffice/FinancialAlignmentInitiative/
Minnesota.html.
107 Anderson, W.L., Feng, Z., & Long, S.K.
Minnesota Managed Care Longitudinal Data
Analysis, prepared for the U.S. Department of
Health and Human Services Assistant Secretary for
Planning and Evaluation (ASPE) (March 31, 2016).
Retrieved from https://aspe.hhs.gov/report/
minnesota-managed-care-longitudinal-dataanalysis.
108 One of the three entities offer a D–SNP and
cost contract plan ceased offering a cost contract
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had a combined December 2020 D–SNP
enrollment of 19,168, reported a total of
10 members switched to the affiliated
cost contract plans during the 2020 plan
year. The enrollment patterns for prior
reporting periods are similar: only a
small number of individuals switched
from a D–SNP to a cost contract plan
affiliated with the same entity.
In addition to this reporting, we
reviewed current enrollment data on all
cost contract plans to see if the two
parent organizations offering both a cost
contract plan and a D–SNP in the
demonstration have a higher enrollment
of dually eligible individuals than in the
cost contract plans without such
affiliated D–SNPs. The average
enrollment of dually eligible individuals
across all cost contracts in December
2020 was 3.6 percent, and ranged from
1.62 percent to 12.2 percent. In
comparison, about 20 percent of
Medicare Advantage enrollees are
dually eligible individuals.109 The two
cost contracts operating in Minnesota
that had affiliated D–SNPs were
consistently on the low end of that
range, with average enrollments of
dually eligible individuals of 1.6
percent and 3.5 percent respectively.
These averages suggest that the
availability of a D–SNP that shares a
parent organization with a cost contract
plan may decrease such likelihood of
dually eligible individuals enrolling in
a cost contract plan.
The data from the Minnesota
demonstration shows allowing both a
D–SNP and a cost contract plan under
the same parent organization has not
resulted in a substantial number of
members moving from the D–SNP to the
cost contract plan. We believe that the
number of such plan switches is likely
minimal for the reasons outlined by the
commenters in the May 2014 final rule:
the premiums charged by cost plans are
unattractive to low-income dually
eligible individuals who have access to
a D–SNP that charges no premium.
We also note that the cost contract
plans outside of the demonstration that
had more than 5 percent dually eligible
enrollment included cost contract plan
options with zero-dollar premiums. This
indicates that the typical cost contract
plan premium functions as a deterrent
to enrollment by full-benefit dually
eligible individuals.
plan in the same market as its D–SNP in January
2019.
109 CMS, ‘‘Data Analysis Brief: Managed Care
Enrollment Trends among Dually Eligible and
Medicare-only Beneficiaries, 2006 through 2019’’.
March 2021. Retrieved from https://www.cms.gov/
files/document/managedcareenrollmenttrendsdata
brief.pdf.
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Based on this evidence, we believe
that allowing a parent organization to
accept new enrollees in a cost contract
plan it offers in the same service area as
the entity offers a D–SNP or seeks to
offer a new D–SNP will not undermine
the policy goals that underlie
§ 422.503(b)(5)—that is, prohibiting
entities from steering high-cost members
to their cost contract plans and lower
cost members to their risk-bearing MA
plans. In addition, creating an exception
to § 422.503(b)(5) for D–SNPs would
allow the entities in Minnesota that
currently offer both D–SNPs (through
the demonstration) and cost contract
plans in the same market to continue
enrollment in both plans after the end
of the demonstration, thus avoiding
potentially significant disruption to
Medicare beneficiaries that would result
from each MA organization’s nonrenewal of one of the two types of
products. More broadly, the exception
removes a regulatory barrier that, in
Minnesota and several other States, can
impede D–SNPs from entering a market
where cost contract plans remain.
Without a D–SNP, States have few
options to integrate Medicare and
Medicaid services and improve the
experience of care for dually eligible
individuals. In particular, removing this
barrier would allow entities offering
cost contract plans in rural markets in
the nine States 110 where cost contract
plans are currently offered, including
markets without multiple MA plan
alternatives, to work with those States to
offer new D–SNPs, which could further
State goals for integrating Medicare and
Medicaid services. We anticipate that
this flexibility would provide dually
eligible individuals in those States new
choices for integrated coverage.
Therefore, we propose to revise
paragraph § 422.503(b)(5)(i) and (ii) to
allow an MA organization to offer a D–
SNP and also—
• Offer an 1876 reasonable cost plan
that accepts new enrollees;
• Share a parent organization with a
cost contract plan that accepts new
enrollees;
• Be a subsidiary of a parent
organization offering a cost contract
plan that accepts new enrollees; or
• Be a parent organization of a cost
contract plan that accepts new
enrollees.
Should we finalize this proposal, we
would monitor patterns of enrollment
and disenrollment. To the extent we see
any pattern that suggests that sponsors
are persuading D–SNP members to
110 For CY 2021, cost contract plans were offered
in Colorado, Iowa, Illinois, Kansas, Minnesota,
Nebraska, North Dakota, South Dakota, Wisconsin.
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move into the cost plan, we would
investigate and pursue corrective
actions or additional rulemaking,
potentially including the future
rulemaking to remove or restrict the
exemption proposed here. We seek
comment on the proposed exception for
D–SNPs and our process for monitoring
for unintended consequences.
We are considering more limited
exceptions to the requirements at
§ 422.503(b)(5) that may more closely fit
our policy goals of removing regulatory
obstacles to the availability of D–SNPs
that could further Medicare-Medicaid
integration. We are also considering
whether additional limitations could
guard against entities steering less
healthy, higher cost enrollees toward
their cost contract plans. Specifically,
we are considering limiting the
exception to:
• D–SNPs designated as highly
integrated D–SNPs (HIDE SNPs), as
defined at § 422.2, which are capitated
for Medicaid behavioral health or
Medicaid long-term services and
supports, or both; and to fully integrated
D–SNPs (FIDE SNPs), as defined at
§ 422.2, which are capitated for a
comprehensive set of Medicaid longterm services and supports;
• D–SNPs that only enroll full-benefit
dually eligible individuals, who qualify
for full Medicaid benefits, rather than
D–SNPs that also enroll partial-benefit
dually eligible individuals, who are
only eligible for Medicaid coverage of
Medicare premiums or cost-sharing;
• D–SNPs that charge no beneficiary
premium for individuals eligible for the
full Part D low income subsidy;
• D–SNPs that are affiliated with cost
contract plans that charge premiums for
enrollees eligible for the full Part D low
income premium subsidy; or
• Combinations of these types of
D–SNPs.
We are concerned that these
alternatives would add complexity to
the regulation that we do not believe is
necessary to achieve our primary aim of
removing regulatory barriers that
impede the availability of new D–SNPs
to integrate Medicare and Medicaid
services and improve care for dually
eligible individuals. However, we seek
comment on whether inclusion of some
or all of these additional alternative
criteria in the revisions to
§ 422.503(b)(5) would strengthen the
overall policy.
9. Requirements To Unify Appeals and
Grievances for Applicable Integrated
Plans (§§ 422.629, 422.631, 422.633, and
422.634)
In the final rule ‘‘Medicare and
Medicaid Programs; Policy and
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Technical Changes to the Medicare
Advantage, Medicare Prescription Drug
Benefit, Programs of All-Inclusive Care
for the Elderly (PACE), Medicaid FeeFor-Service, and Medicaid Managed
Care Programs for Years 2020 and
2021,’’ which appeared in the Federal
Register on April 16, 2019, we
established procedures for unified
appeals and grievances and require
certain D–SNPs and Medicaid MCOs to
use them beginning in 2021 (84 FR
15680). Section 50311 of the BBA of
2018 amended section 1859 of the Act
to add new requirements for D–SNPs to
unify Medicare and Medicaid appeals
and grievance procedures for integrated
D–SNPs.
We codified the regulations for
unified appeal and grievance
procedures §§ 422.629 through 422.634
(84 FR 15720). These procedures apply
to applicable integrated plans, which
are defined at § 422.561 as FIDE SNPs
and HIDE SNPs with exclusively
aligned enrollment. We propose an
amendment to the definition of
applicable integrated plan in section
II.A.7. of this proposed rule. These rules
took effect for the 2021 plan year. Based
on our initial implementation
experience and feedback from
stakeholders, we are proposing several
adjustments, clarifications, and
corrections to these regulations at
§§ 422.629 through 422.634. We do not
intend for these proposals to
substantially change current policy.
to D–SNPs) and 438.406(a) (applicable
to Medicaid managed care plans),
revision of the regulation text will
clarify this. We believe that this
proposed addition will ensure that
enrollees better understand the process
for submitting evidence and testimony
to the plan so that their information is
timely considered with their appeal. In
addition, our proposal would reorganize
§ 422.629(d) to improve the readability
of the provision.
b. Technical Correction (§ 422.629(k))
We propose technical changes to
§ 422.629(k)(4)(ii) to correct a minor
error from the April 2019 final rule.
This paragraph references the integrated
organization determination decision,
however, the requirements in paragraph
(k)(4) relate to integrated
reconsideration determinations.
Therefore, we are proposing to replace
the word ‘‘organization’’ with
‘‘reconsideration’’ and remove the word
‘‘decision’’ from the end of the sentence
in § 422.629(k)(4)(ii).
a. Providing Enrollees Information on
Presenting Evidence and Testimony
(§ 422.629(d))
We propose adding additional
language to § 422.629(d) to codify in
regulation a provision from existing subregulatory guidance.111 We propose to
revise § 422.629(d) to require that, as
part of its responsibilities pertaining to
an enrollee’s presenting evidence for an
integrated grievance or appeal, an
applicable plan provide an enrollee
with information on how evidence and
testimony should be presented to the
plan. While we believe this requirement
is within the scope of the current
requirement that applicable integrated
plans inform enrollees of the limited
timeframe for presenting evidence as
stated in § 422.629(d) and otherwise
provide enrollees with reasonable
assistance in taking procedural steps
related to grievances and appeals as
required at §§ 422.562(a)(5) (applicable
c. Accommodate State Medicaid
Representation Rules (§ 422.629(l))
At § 422.629(l)(1), we propose adding
additional language to codify in
regulation current sub-regulatory
guidance 112 regarding the appointment
of a representative. The Medicare Parts
C & D Enrollee Grievances,
Organization/Coverage Determinations,
and Appeals Guidance, Section 20.2,
lists several elements that should be
included in an appointment of
representation form. A State, in its
Medicaid program, may have developed
other forms or requirements for
appointment of representation forms
that are accepted in appeals cases. We
propose to amend § 422.629(l)(1) to
ensure that we are not restricting the
means that an enrollee would otherwise
have, outside of the integrated appeals
process, to appoint a representative. We
propose to add language to clarify that
an enrollee’s representative includes
any person authorized under State law.
We propose to reorganize paragraph
(l)(1) as part of this amendment.
Specifically, we propose to revise
paragraph (l)(1)(i) to list the enrollee
and to revise paragraph (l)(1)(ii) to list
the enrollee’s representative, including
any person authorized under State law.
We also propose to move the content of
current paragraph (l)(1)(ii) that deals
with rights of assignees to a new
111 CMS, ‘‘Addendum to the Parts C & D Enrollee
Grievances, Organization/Coverage Determinations,
and Appeals Guidance for Applicable Integrated
Plans’’. Retrieved from: https://www.cms.gov/files/
document/dsnpartscdgrievancesdeterminations
appealsguidanceaddendum.pdf.
112 CMS, ‘‘Addendum to the Parts C & D Enrollee
Grievances, Organization/Coverage Determinations,
and Appeals Guidance for Applicable Integrated
Plans’’. Retrieved from: https://www.cms.gov/files/
document/dsnpartscdgrievancesdeterminations
appealsguidanceaddendum.pdf.
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§ 422.629(l)(4) as discussed in section
II.A.9.d. of this proposed rule.
d. Clarifying the Role of Assignees and
Other Parties (§ 422.629(l))
In the April 2019 final rule, we
finalized § 422.629(l)(1)(ii) to include
assignees of the enrollee and other
providers with appealable interests in
the proceedings as individuals who
could file an integrated grievance,
request an integrated organization
determination, or request an integrated
reconsideration. In so doing, we
inadvertently created confusion,
particularly pertaining to the rights of
non-contracted providers. Like
contracted providers, non-contracted
providers can request an initial
integrated organization determination
on behalf of an enrollee if they treat or
intend to treat the enrollee; this is
reflected in § 422.629(l)(1)(iv) and (l)(3)
and is consistent with MA rules at
§ 422.566(c)(1)(ii). However, our policy
is that assignees (for example, a noncontracted provider to whom an
enrollee has assigned their appeal
rights) and other providers with
appealable interests can only file an
integrated reconsideration; assignees
cannot file a grievance, and until the
initial organization determination is
completed, there is no enrollee interest
to assign or other appealable interest at
stake. This policy is also consistent with
the MA rules which do not specifically
allow anyone other than an enrollee to
file a grievance (§ 422.564), and which
require a provider to waive any right to
payment from the enrollee for the
service to be an assignee and a party to
the organization determination
(§ 422.574(b)) who is then able to file a
request for a reconsideration under
§ 422.578. We are therefore proposing to
move the content of § 422.629(l)(1)(ii) to
new paragraph (l)(4). As noted in
section II.A.9.c. of this proposed rule,
we propose to add new language at
§ 422.629(l)(1)(ii) in its place addressing
who can be an enrollee’s representative.
In new paragraph (l)(4) we propose to
clarify which individuals or entities can
request an integrated reconsideration
and are considered parties to the case
but who do not have the right to request
an integrated grievance or integrated
organization determination. At
proposed paragraph (l)(4)(i), we would
permit an assignee of the enrollee (that
is, a physician or other provider who
has furnished or intends to furnish a
service to the enrollee and formally
agrees to waive any right to payment
from the enrollee for that service) to
request an integrated reconsideration.
At proposed paragraph (l)(4)(ii), we
would permit any other provider or
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entity (other than the applicable
integrated plan) who has an appealable
interest in the proceeding to request an
integrated reconsideration.
e. Timelines for Processing Payment
Requests (§ 422.631)
In the April 2019 final rule, we
neglected to specify explicitly how the
MA ‘‘prompt payment’’ rules at
§ 422.520 governing payment of claims
apply to applicable integrated plans.
The MA organization determination
timeline rules at § 422.568(c) state that
the prompt payment rules at § 422.520
govern the timeline for requests for
payment. However, as finalized,
§ 422.631 establishes the timelines for
integrated reconsiderations in lieu of the
timelines at § 422.568 but does not
include a specific reference to the
prompt payment rules at § 422.520 and
does not include (in lieu of the rule in
§ 422.520(c) that is applicable to all MA
plans) a different rule for applicable
integrated plans. As a result, we have
received several questions from
applicable integrated plans requesting
that we clarify what timeline applies to
processing payment requests.
Accordingly, at § 422.631(d), we
propose to add a new paragraph (d)(3)
to require applicable integrated plans to
process payment requests according to
the prompt payment provisions set forth
in § 422.520, which will mirror the
current provision at § 422.568(c). We
believe these prompt payment
provisions are generally consistent with
Medicaid prompt payment standards
and therefore will not create any
inconsistencies with State Medicaid
policies in this area. We welcome
comments on this issue.
f. Clarifying Integrated Reconsideration
Request (§ 422.633(e) and (f))
We are proposing changes to
§ 422.633(e)(1) to clarify who may file a
request for an expedited post-service
integrated reconsideration (that is, one
that is related to payment). Our proposal
would clarify that an enrollee may
request an expedited integrated
reconsideration related to payment that
can qualify as expedited, but a
provider’s right to request an expedited
integrated reconsideration on behalf of
an enrollee is limited to pre-service
integrated reconsideration requests. In
the preamble to the April 2019 final
rule, we noted that there may be rare
circumstances in which a dually eligible
enrollee’s financial need is so pressing
that an enrollee’s reimbursement
request meets the standard for
expediting a post-service integrated
reconsideration request. This was a
departure from the MA rule at
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1881
§ 422.584(a), and we intended to limit
this option to requests filed by
enrollees. As finalized, however,
§ 422.633(e) does not distinguish
between pre-service and post-service
expedited requests filed by the enrollee
and those filed by a provider on the
enrollee’s behalf.
During implementation of these new
unified procedures, we received several
comments pointing out that
§ 422.633(e), as finalized, permits a
provider to request an expedited postservice integrated reconsideration on
behalf of an enrollee. This was not our
intent, because a post-service case can
only meet the expedited standard if the
enrollee has already paid a provider and
urgently needs reimbursement from the
applicable integrated plan. We believe
that a provider should not deliver a
service, accept the enrollee’s payment,
and then argue on the enrollee’s behalf
that the enrollee needs an expedited
decision on reimbursement. We also did
not intend to place the burden on plans
to accept such requests and assess
whether the standard for expedited
treatment is met when these postservice appeals are filed by providers.
We are therefore proposing to specify in
§ 422.633(e)(1)(i) that expedited postservice integrated reconsideration
requests are limited to those requested
by an enrollee, and in § 422.633(e)(1)(ii)
that providers acting on behalf of an
enrollee may only request pre-service
expedited integrated reconsiderations.
This proposed change aligns provider
appeal rights with MA regulations
which do not allow expedited integrated
reconsideration determinations in cases
where services or items have already
been furnished (see § 422.584(a)).
During implementation, we also
received several questions from plans
regarding the timeframe, at § 422.633(f),
for applicable integrated plans to make
integrated reconsideration
determinations in cases involving
payment requests from providers where
the provider has obtained and filed a
waiver of liability from the enrollee. In
the April 2019 final rule, we required all
integrated reconsiderations, including
those involving requests for payment, be
resolved within 30 days, which is
consistent with Medicaid rules at
§ 438.408(b)(2) but shorter than the 60
days permitted under § 422.590(b)(1). In
response to the sub-regulatory guidance
issued subsequent to the April 2019 rule
but before the effective date of the
regulation, several plans commented
that meeting a 30-day timeframe for all
requests for payment would be difficult.
We believe that the shorter 30-day
timeframe is appropriate for beneficiary
requests and consistent with Medicaid
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rules. However, we seek comment
regarding whether allowing a 60-day
timeframe for non-contracted provider
payment requests where the provider
has obtained a waiver of liability from
the enrollee would simplify plan
operations without adversely affecting
beneficiaries or access to care. We also
seek comment regarding whether
adopting such a timeframe for noncontracted provider payment requests
would conflict with any State-specific
Medicaid rules or processes concerning
provider appeals.
Lastly, in response to several
questions we have received since the
regulation became effective regarding
the availability of extensions for
standard and expedited integrated
reconsiderations, we are proposing at
§ 422.633(f)(3) to add language to clarify
that extensions of up to 14 days are
available for any integrated
reconsiderations (either standard and
expedited) other than those regarding
Part B drugs. In our proposal at
§ 422.633(f)(3) we would exclude
integrated reconsiderations about Part B
drugs from the authority for extensions.
This is consistent with current
§ 422.633(f), which provides that
integrated reconsidered determinations
regarding Part B drugs must comply
with the timelines governing Part B
drugs established in §§ 422.584(d)(1)
and 422.590(c) and (e)(2). Our current
sub-regulatory guidance addresses this
as well.
g. Timeframes for Service Authorization
After a Favorable Decision
(§ 422.634(d))
We are proposing changes to
§ 422.634(d) to clarify the requirements
for how quickly an applicable integrated
plan must authorize or provide a service
after a favorable decision for an enrollee
upon appeal. The current regulatory text
includes timeframes for how quickly
services must be put in place for an
enrollee after receipt of a favorable
decision on an integrated
reconsideration or State fair hearing.
The current regulation refers to
timeframes specified in §§ 422.618 and
422.619 for implementing decisions
made by the IRE and additional entities
on the Medicare side. In reviewing
feedback received from applicable
integrated plans, we believe that these
requirements should more clearly
describe timeframes for authorizing
services in all situations where an
applicable integrated plan’s decision is
reversed.
We propose reorganizing § 422.634(d)
to more explicitly address each scenario
that an applicable integrated plan will
face when effectuating a reversal. In
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proposed paragraph (d)(1), we propose
to address cases where the applicable
integrated plan reverses its own
decision in an appeal for services that
were not furnished while the appeal
was pending. We propose that an
applicable integrated plan must
authorize or provide the service as
expeditiously as the enrollee’s condition
requires and within the sooner of: (1) 72
hours from the date of the reversed
decision; or (2) 30 calendar days (7
calendar days for a Part B drug) after the
date that the applicable integrated plan
received the integrated reconsideration
request.
This would be a slight change from
the current requirements, which require
applicable integrated plans to authorize
or provide the service as expeditiously
as the enrollee’s condition requires but
not later than 72 hours from the date of
the reversed decision. The current 72hour rule is adopted from the Medicaid
managed care rule at § 438.424(a).
However, as applied in § 422.634(d),
there is the possibility that in some
cases an enrollee could wait longer for
a determination to be effectuated by an
applicable integrated plan than the
enrollee would have to wait under the
current MA regulation (§ 422.618(a)(1)
and (3)), which requires effectuation no
later than 30 calendar days after the MA
plan receives the reconsideration
request, or 7 calendar days for Part B
drugs. If, for example, the applicable
integrated plan reversed its decision on
the 29th day after receiving the
reconsideration request (for a request
that is not a Part B drug), as allowed
under § 422.633(f)(1), under the current
text of § 422.634(d) it would still have
another 72 hours to effectuate the
determination. We also propose to
include the Part B drug timeframe from
§ 422.618(a)(3) in § 422.634(d)(1)(ii)(B)
to ensure enrollees of applicable
integrated plans get the same timely
effectuation for these drugs; this is
consistent with how current § 422.633(f)
provides that integrated reconsidered
determinations regarding Part B drugs
must comply with the timelines
governing reconsidered determinations
regarding Part B drugs established in
§§ 422.584(d)(1) and 422.590(c) and
(e)(2), which apply to other MA plans.
We believe our proposal better reflects
the directive in section 1859(f)(8)(B)(ii)
of the Act to adopt requirements that are
most protective for enrollees.
In proposed paragraph (d)(2), for the
sake of clarity we propose to place in its
own paragraph the requirement for the
applicable integrated plan to authorize
or provide a Medicaid-covered service
no later than 72 hours from the date the
plan is notified of a decision reversed by
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a State fair hearing. We propose no
changes to this effectuation timeline.
Lastly, we propose to add a new
paragraph (d)(3) to require the same
timelines for an applicable integrated
plan to effectuate reversals by the
Medicare independent review entity, an
administrative law judge or attorney
adjudicator at the Office of Medicare
Hearings and Appeals, or the Medicare
Appeals Council as apply to other MA
plans at §§ 422.618 and 422.619.
We request comment on whether the
additional language provides clarity to
applicable integrated plans on their
responsibility to provide a service after
an integrated organizational
determination or integrated
reconsideration is overturned.
10. Technical Update to State Medicaid
Agency Contract Requirements
(§ 422.107)
Section 422.107(c) lists minimum
requirements for State Medicaid agency
contracts. Paragraph (c)(6) requires that
the contract document the verification
of an enrollee’s eligibility for ‘‘both
Medicare and Medicaid.’’ We propose to
strike the reference to Medicare in
paragraph (c)(6). All MA plans,
including D–SNPs, already verify
Medicare eligibility as part of accepting
beneficiary coverage elections under
§ 422.60. See also Chapter 2 of the
Medicare Managed Care Manual for
additional details.113 Therefore, it is not
essential for the contract between the
State Medicaid agency and the D–SNP
to document how the D–SNP verifies
Medicare eligibility. Functionally, our
proposal would have no impact on the
responsibilities of a plan to verify
eligibility. However, it would remove a
detail from the State Medicaid agency
contract minimum requirements, thus
simplifying our review of the contracts.
11. Compliance With Notification
Requirements for D–SNPs That
Exclusively Serve Partial-Benefit Dually
Eligible Beneficiaries (§ 422.107(d))
Section 50311(b) of the BBA of 2018
amended section 1859 of the Act to add
new requirements for D–SNPs beginning
in 2021, including minimum integration
standards and coordination of the
delivery of Medicare and Medicaid
benefits. We codified these minimum
integration requirements in the April
2019 final rule at § 422.2, stating that a
D–SNP must either (i) be a HIDE SNP
or FIDE SNP or (ii) meet the additional
requirement specified in § 422.107(d) as
required for its contract with the State
Medicaid agency. When it applies,
113 See https://www.cms.gov/medicare/healthplans/healthplansgeninfo/downloads/mc86c02.pdf.
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§ 422.107(d) requires that the D–SNP
notify the State Medicaid agency, or
individuals or entities designated by the
State Medicaid agency, of hospital and
skilled nursing facility (SNF)
admissions for at least one group of
high-risk full-benefit dually eligible
individuals, as determined by the State
Medicaid agency. We direct readers to
the April 2019 final rule for a more
detailed explanation of our intent and
rationale for this approach (84 FR 15710
through 15717).
While implementing these minimum
integration standards, CMS identified
some MA organizations that have
separate D–SNP PBPs for partial-benefit
and full-benefit dually eligible
individuals. Providing separate PBPs for
full-benefit dually eligible individuals
enables MA organizations to more
clearly explain and coordinate the
Medicaid benefits that those enrollees
are entitled to receive. In addition, HIDE
SNPs or FIDE SNPs that limit
enrollment to full-benefit dually eligible
individuals qualify to unify Medicare
and Medicaid appeals and grievance
processes under §§ 422.629 through
422.634. MA organizations that have D–
SNPs with a combination of full-benefit
and partial-benefit dually eligible
enrollees can choose to ‘‘split’’ the D–
SNP into two plans to take advantage of
these opportunities. We codified a
crosswalk exception to facilitate this
process at § 422.530(c)(4) in the January
2021 final rule. (In section II.A.6.a., we
are proposing to redesignate this
crosswalk to § 422.530(c)(4)(i) in this
proposed rule.)
However, D–SNPs that only enroll
partial-benefit dually eligible
individuals (hereinafter referred to as
‘‘partial-benefit-only D–SNPs’’) have no
explicit pathway to meaningfully meet
one of the three integration standards
under § 422.2. In a partial-benefit-only
D–SNP, no plan enrollees are eligible for
the minimum set of Medicaid services
that a D–SNP must cover to qualify as
a HIDE SNP or FIDE SNP. Additionally,
there are no full-benefit dually eligible
individuals that the plan could identify
for notification of hospital and SNF
admissions (and no Medicaid services to
coordinate post notification) as required
by § 422.107(d).
In lieu of requiring inclusion of this
notification requirement in the State
Medicaid agency contract for partialbenefit-only D–SNPs during the initial
CY 2021 implementation of the D–SNP
integration requirements, CMS issued
guidance permitting an alternative in
January 2020.114 The MAO offering the
114 CMS Medicare-Medicaid Coordination Office,
‘‘Additional Guidance on CY 2021 Medicare-
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partial-benefit-only D–SNP would be
considered as meeting the integration
requirements in connection with the
partial-benefit-only D–SNP provided
that the MAO also offers a full-benefitonly D–SNP in the same State and
under the same contract and that fullbenefit-only D–SNP meets the
integration requirements in the
definition of a D–SNP at § 422.2.
We are proposing to codify this policy
with the additional requirement that the
service areas of the full-benefit-only D–
SNP covers the entire service area of the
partial-benefit-only D–SNP. That is, we
propose revising § 422.107(d) to provide
that partial-benefit-only D–SNPs are not
required to meet the notification
requirement in § 422.100(d) when the
MA organization also offers a D–SNP
with enrollment limited to full-benefit
dually eligible individuals that meets
the integration criteria at § 422.2 and is
in the same State and service area and
under the same parent organization. We
propose to add this by reorganizing
paragraph (d). The current provision in
paragraph (d) would be redesignated as
new paragraph (d)(1) and amended to
reference exceptions listed in proposed
paragraph (d)(2). Proposed paragraph
(d)(2) provides that paragraph (d)(1)
does not apply to any D–SNP that,
under the terms of its contract with the
State Medicaid agency, only enrolls
beneficiaries that are not entitled to full
medical assistance under a State plan
under title XIX if the SNP operates
under the same parent organization and
in the same service area as a D–SNP
limited only to full-benefit dually
eligible individuals that meets the
requirements at (d)(1).
We believe our proposal is consistent
with the minimum integration required
by section 1859(f)(8) of the Act because
it achieves the same level of
coordination with State Medicaid
agencies for partial-benefit dually
eligible enrollees as would be achieved
if there were one PBP including both
full-benefit and partial-benefit dually
eligible individuals. Additionally, for
full-benefit dually eligible enrollees, the
two-PBP structure facilitates a higher
level of integration of Medicare and
Medicaid benefits (for example, where
the two-PBP structure would result in
more applicable integrated plans with
unified appeals processes).
We do not anticipate any negative
impact for beneficiaries or partialbenefit-only D–SNPs as a result of this
Medicaid Integration Requirements for Dual Eligible
Special Needs Plans’’, January 17, 2020. Retrieved
from: https://www.cms.gov/
httpseditcmsgovresearch-statistics-data-andsystemscomputer-data-and-systemshpmshpmsmemos-archive/hpms-memo-5.
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1883
proposed rule. For CY 2021, nine
partial-dual-only D–SNP PBPs operate
under the same MA contract and same
service area as a full-benefit-only D–
SNP. All nine operate in either Florida
or Virginia. In CY 2021, one other
Virginia D–SNP enrolled partial-benefit
dually eligible individuals with a
corresponding D–SNP for full-benefit
dually eligible individuals under the
same parent organization. The proposed
changes to § 422.107(d) would allow
these partial-benefit-only D–SNPs to
continue as they are currently operating.
12. Attainment of the Maximum Out-ofPocket (MOOP) Limit (§§ 422.100 and
422.101)
Section 1852(b)(1) of the Act prohibits
discrimination by MA organizations on
the basis of health status-related factors
and directs that CMS may not approve
an MA plan if CMS determines that the
design of the plan and its benefits are
likely to substantially discourage
enrollment by certain MA eligible
individuals. Under the authority of
sections 1852(b)(1)(A), 1856(b)(1), and
1857(e)(1) of the Act, CMS added
§§ 422.100(f)(4) and (5) and
422.101(d)(2) and (3), effective for
coverage in 2011, to require all MA
plans (including employer group waiver
plans (EGWPs) and special needs plans
(SNPs)) to establish limits on enrollee
out-of-pocket cost-sharing for Parts A
and B services that do not exceed the
annual limits established by CMS (75
FR 19709 through 19711). Section
1858(b)(2) of the Act requires a limit on
in-network and out-of-pocket expenses
for enrollees in Regional Preferred
Provider Organization (RPPO) MA
plans. In addition, MA Local PPO
(LPPO) plans, under § 422.100(f)(5), and
RPPO plans, under section 1858(b)(2) of
the Act and § 422.101(d)(3), are required
to have two maximum out-of-pocket
(MOOP) limits (also called catastrophic
limits) established by CMS annually,
including (a) an in-network and (b) a
total catastrophic (combined) limit that
includes both in-network and out-ofnetwork items and services covered
under Parts A and B. After the MOOP
limit is reached, the MA plan pays 100
percent of the costs of items and
services covered under Parts A and B.
In the April 2011 final rule (76 FR
21508), CMS established the approach
MA organizations must use to track the
enrollee’s progress toward the plan
MOOP limit. Under this policy, the innetwork (catastrophic) and combined
(total catastrophic) MOOP limits
consider only the enrollee’s actual outof-pocket spending for purposes of
tracking to the enrollee’s progress
toward the plan MOOP limit. This
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approach also applies to D–SNPs. Thus,
for any D–SNP enrollee, MA plans had
the option to count only those amounts
the individual enrollee is responsible
for paying net of any State responsibility
or exemption from cost-sharing toward
the MOOP limit rather than the costsharing amounts for services the plan
has established in its plan benefit
package. As a result, in practice the
MOOP limit does not cap the amount a
State could pay for a dually eligible MA
enrollee’s Medicare cost-sharing, nor
does it cap the amount of Medicare costsharing that remains unpaid for
providers serving dually eligible
enrollees because of the prohibition on
collecting Medicare cost-sharing from
certain dually eligible individuals and
the limits on State payments of
Medicare cost-sharing under State
lesser-of policies.115 Thus, MA plans are
paying amounts for non-dually eligible
enrollees that they do not pay for dually
eligible enrollees, even when different
enrollees use the same volume of
services; States, in certain
circumstances, pay cost-sharing for
dually eligible enrollees that is
otherwise covered by the MA plans for
non-dually eligible enrollees; and
providers serving dually eligible MA
enrollees are systemically
disadvantaged relative to providers
serving non-dually eligible MA
enrollees, which we believe may
negatively affect access to Medicare
providers for dually eligible enrollees.
We propose to revise the regulations
governing the MOOP limits for MA
plans to require that all costs for
Medicare Parts A and B services accrued
under the plan benefit package,
including cost-sharing paid by any
applicable secondary or supplemental
insurance (such as through Medicaid,
employer(s), and commercial insurance)
and any cost-sharing that remains
unpaid because of limits on Medicaid
liability for Medicare cost-sharing under
lesser-of policy and the cost-sharing
protections afforded certain dually
eligible individuals, is counted towards
the MOOP limit. This would ensure that
once an enrollee, including a dually
115 Section 1902(n)(2) of the Act permits the State
to limit payment for Medicare cost-sharing for
QMBs to the amount necessary to provide a total
payment to the provider (including Medicare,
Medicaid State plan payments, and third-party
payments) equal to the amount a State would have
paid for the service under the Medicaid State plan.
For example, if the Medicare (or MA) rate for a
service is $100, of which $20 is beneficiary
coinsurance, and the Medicaid rate for the service
is $90, the State would only pay $10. If the
Medicaid rate is $80 or lower, the State would make
no payment. See Chapter II, sections E.4 through
E.6 of the Medicaid Third Party Liability Handbook
at https://www.medicaid.gov/medicaid/eligibility/
downloads/cob-tpl-handbook.pdf.
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eligible individual with cost-sharing
protections, has accrued cost-sharing
(deductibles, coinsurance, or copays)
that reaches the MOOP limit established
by the plan (whether at the annual limit
set by CMS under § 422.100(f) or some
lesser amount), the MA plan must pay
100 percent of the cost of covered
Medicare Part A and Part B services. As
a result, the State Medicaid agency and
other secondary payers would no longer
be billed for any Medicare cost-sharing
for the remainder of the year. To ensure
clarity in the regulation text for the
policy on what costs are tracked for
purposes of the MOOP limit, we are
proposing to amend the regulations by
adding § 422.100(f)(4)(i) and (f)(5)(iii) to
specify that MA organizations are
responsible for tracking out-of-pocket
spending accrued by the enrollee, and
must alert enrollees and contracted
providers when the MOOP limit is
reached. In addition, we are proposing
to amend § 422.101(d)(4) to substitute
‘‘accrued’’ for ‘‘incurred’’ in the
description of how regional plans must
track beneficiary out-of-pocket spending
towards the MOOP limit. We intend this
amendment to have only the substantive
effect described here: That cost-sharing
paid by any applicable secondary or
supplemental insurance (such as
through Medicaid) and any cost-sharing
that remains unpaid because of limits
on Medicaid liability for Medicare costsharing under lesser-of policy and the
cost-sharing protections afforded certain
dually eligible individuals, is counted
towards the MOOP limit by MA plans.
This proposal is not intended to and
will not change how the word
‘‘incurred’’ is otherwise used in the
regulation. We believe that using a
different term in the regulation text is
appropriate to mark this change in
policy from that first adopted in the
April 2011 final rule. We note that the
specific regulatory amendments may
change if CMS publishes a final rule
that addresses the MOOP limit
provision from the proposed rule titled
‘‘Medicare and Medicaid Programs;
Contract Year 2021 and 2022 Policy and
Technical Changes to the Medicare
Advantage Program, Medicare
Prescription Drug Benefit Program,
Medicaid Program, Medicare Cost Plan
Program, and Programs of All-Inclusive
Care for the Elderly’’ which appeared in
the Federal Register on February 18,
2020 (85 FR 9002) (hereinafter referred
to as the February 2020 proposed rule).
We believe that this amendment is
appropriate and necessary for several
reasons. First, we believe this
amendment will result in equal
treatment under the MOOP limit for
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dually eligible MA enrollees compared
to how Medicare-only enrollees are
treated. Medicare-only MA enrollees
receive the protection afforded by the
MOOP limit after they have accrued
cost-sharing under the MA plan benefit
whether they have paid this cost-sharing
or still owe their providers for some or
all of the cost-sharing. In our
experience, MA organizations do not
impose additional cost-sharing liability
above the MOOP limit on their
Medicare-only enrollees if some of the
pre-MOOP cost-sharing remains unpaid.
Under our proposed amendment, dually
eligible MA enrollees with unpaid costsharing due to limits on Medicaid
payment of Medicare cost-sharing under
State lesser-of policies would similarly
receive 100 percent coverage of Parts A
and B services under their MA plan
after the MOOP limit was attained. In
addition, dually eligible beneficiaries
with Medicaid coverage that is
secondary to Medicare would receive
the same benefits from the MOOP as
MA enrollees with employer or
commercial insurance that is secondary
to Medicare; in both cases, the Medicare
cost-sharing counting towards the
MOOP limit would be based on the outof-pocket costs accrued under the MA
plan benefit without regard to whether
secondary coverage pays parts or all of
the Medicare cost-sharing for Parts A
and B services used before attainment of
the MOOP.
Second, we believe this amendment
will ensure that the providers serving
dually eligible enrollees in MA plans
receive the same benefit from the MOOP
limit that providers receive when they
serve Medicare-only MA enrollees,
based on our understanding of how
some MA plans pay providers after the
MOOP limit is reached. Absent the
revision we have proposed, a provider
serving a dually eligible MA enrollee in
a State that paid less than the full
Medicare cost-sharing under the lesserof policy (the vast majority of States)
would continue to receive less than the
full MA rate negotiated between the MA
organization and the provider for a Part
A or Part B service even after costsharing adds up to more than the MOOP
limit during the course of the plan year.
Medicare cost-sharing protections for
certain dually eligible individuals
prohibit providers from billing any of
that unpaid Medicare cost-sharing to the
beneficiary. For a Medicare-only
enrollee with similarly high medical
expenses, the provider can, for example,
work out a payment plan for unpaid
Medicare cost-sharing accumulated
before attainment of the MOOP with the
assurance that the MOOP amount would
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limit providers’ liability for unpaid
Medicare cost-sharing. If the out-ofpocket costs that counts towards the
MOOP limit are calculated similarly for
dually eligible enrollees with Medicare
cost-sharing protections, the providers
would similarly know that there was a
limit on the liability for unpaid
Medicare cost-sharing that they must
assume. We believe this proposal to
revise the method that MA
organizations must use to determine
when the MOOP limit has been reached
will mitigate existing provider payment
disincentives related to serving dually
eligible MA enrollees. As a result, the
proposal may improve access to
providers, including specialists, who
currently limit the number of dually
eligible MA enrollees they serve or
decline to contract with D–SNPs.
Third, our proposed amendments to
§§ 422.100(f)(4) and (5) and
422.101(d)(4) are consistent with the
statutory requirement at section
1902(a)(25)(G) of the Act that the State
plan under title XIX must provide that
the State prohibits any health insurer
(including a group health plan, as
defined in section 607(1) of the
Employee Retirement Income Security
Act of 1974, a self-insured plan, a
service benefit plan, and a health
maintenance organization), in enrolling
an individual or in making any
payments for benefits to the individual
or on the individual’s behalf, from
taking into account that the individual
is eligible for or is provided medical
assistance under Medicaid. The current
method for calculating attainment of the
MOOP explicitly takes into account the
provision of medical assistance—
specifically the payment of Medicare
cost-sharing—by Medicaid in
determining at what point the MA plan
will begin paying 100 percent of costs
for Medicare Parts A and B services. Our
proposed amendments would ensure
that the provision of Medicare costsharing assistance by the State is no
longer considered in calculating
attainment of the MOOP limit. In
particular, this will ensure that D–SNPs
that contract with State Medicaid
agencies calculate attainment of the
MOOP limit consistent with the
Medicaid State plan requirements under
the Act.
Fourth, our investigations show that
D–SNPs offered by MA organizations
currently differ in how they determine
if the MOOP limit has been attained.
Some D–SNPs calculate attainment of
the MOOP as we propose, by adding up
all cost-sharing accrued under the plan
benefit until the MOOP limit is attained
and, for the remainder of the year,
paying 100 percent of the costs of
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covered services. Other D–SNPs do not
seem to count any cost-sharing accrued
under the benefit toward the MOOP for
dually eligible individuals with
Medicare cost-sharing protections—the
D–SNPs do not count any cost-sharing
amounts paid by the State and
apparently assume that all cost sharing
that is not paid by the State is not billed
to the dually eligible enrollee because of
the cost-sharing protections these
beneficiaries receive. As a result, the
MOOP is never attained. Our proposed
amendments would bring consistency to
how MA organizations determine if the
MOOP limit has been attained, since it
is based entirely on the claims
adjudicated by the MA organization
regardless of the enrollee’s dual
eligibility status. We believe this
provides MA organizations with a
straightforward method of determining
when the MOOP limit has been attained
based on claims data that the MA
organization has in its possession.
For illustrative purposes, we provide
below an example of how our proposal
would change payment for services
delivered after attainment of the MOOP
limit in a D–SNP with cost-sharing that
mirrors Original Medicare cost-sharing
and where all benefits received by the
enrollee are from in-network providers.
A D–SNP enrollee with unmanaged
diabetes enters the hospital and has
both legs amputated. After a lengthy
hospital stay, followed by admission
into a skilled nursing facility (SNF), the
enrollee is discharged to her home with
a power wheelchair. The enrollee also
requires substantial follow-up care,
including frequent visits with primary
care and specialist physicians, physical
and occupational therapy, wound care,
and wheelchair modifications. The costsharing—inpatient charges, SNF per day
charges, and the 20 percent coinsurance
for the power wheelchair and follow-up
care—has accrued to $7,550, the D–
SNP’s MOOP limit, by June. Under the
lesser-of policy, the State Medicaid
payment policy caps total payment at
the Medicaid rate for specific services,
which resulted in payment of some of
the hospital cost-sharing but none of the
SNF per-day charges or the 20 percent
coinsurance for the power wheelchair or
follow-up services. As such, providers
did not receive payment for the costsharing amounts from the MA plan,
Medicaid, or the enrollee for the SNF,
power wheelchair, or other follow-up
services.
Under our proposal, all of the costsharing, whether paid by Medicaid or
unpaid, moves the beneficiary toward
the $7,550 MOOP limit under the D–
SNP’s benefit design, after which the D–
SNP would pay 100 percent of its rate
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1885
for all Medicare Part A and B services
provided to the enrollee for the
remainder of the year. Absent the
implementation of our proposal, the
enrollee would not have reached the
MOOP limit in June, because the D–SNP
did not count either the Medicaid
payments of the cost-sharing amounts or
unpaid cost-sharing (which providers
are prohibited from collecting from the
enrollee under Medicare rules) toward
attainment of the MOOP limit.
Therefore, the D–SNP would continue
to deduct cost-sharing amounts from
payment to providers and, due to the
lesser-of policy, some providers would
continue to not receive payment for the
cost-sharing amount at all when
furnishing services to the dually eligible
enrollee. In our example, assuming the
enrollee only receives Part B services
after June, the providers of these
services would receive only 80 percent
of the total payment rate for the
furnished services from the D–SNP,
compared with the 100 percent
providers would receive under our
proposal.
For the reasons described in this
section, we propose to amend
§§ 422.100(f)(4) and (5) and
422.101(d)(4) to provide that MA
organizations are responsible for
tracking out-of-pocket spending accrued
by the enrollee and must alert enrollees
and contracted providers when the
MOOP limit is reached. For purposes of
this amendment, the term accrued
includes Medicare cost-sharing
obligations regardless of whether the
enrollee or another party or entity pays
and regardless whether the provider is
permitted to collect the Medicare costsharing from the enrollee.
13. Comment Solicitation on
Coordination of Medicaid and MA
Supplemental Benefits
Section 422.107 requires each MA
organization offering a D–SNP to have a
contract with the State Medicaid agency
that describes, among other things, the
organization’s responsibility to
coordinate Medicaid benefits. State
Medicaid agencies have broad flexibility
to include provisions in their D–SNP
contracts. State Medicaid agencies may
include provisions related to the MA
supplemental benefits the D–SNP offers,
how the MA organization shares
information about those benefits, and
processes for coordinating benefits
across Medicare and Medicaid
programs.
In this proposed rule, we describe a
number of ways that State Medicaid
agencies can use their D–SNP contracts
under § 422.107 to coordinate D–SNP
supplemental benefits, including
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reductions in Medicare cost-sharing,
with Medicaid benefits. How this
coordination works varies based on
whether or not the D–SNP, or an
affiliated Medicaid MCO, is capitated by
the State Medicaid agency to deliver
Medicaid benefits, or whether those
benefits are delivered through the
Medicaid FFS program or an
unaffiliated Medicaid MCO. We seek
comments on the following examples 116
of potential coordination of Medicaid
and MA supplemental benefits:
• In some States, D–SNPs offer
Medicare supplemental benefits that
overlap with Medicaid benefits that the
State covers on an FFS basis. Under
section 1902(a)(25) of the Act, State
Medicaid agencies that deliver these
benefits must coordinate benefits with
the D–SNP to ensure that Medicaid does
not pay for benefits that are covered by
the D–SNP as MA supplemental
benefits. For example, a State could
ensure that dually eligible enrollees use
up the number of non-emergency
medical transportation trips provided by
the D–SNP (as supplemental benefits)
before using the overlapping Medicaid
transportation benefits. State Medicaid
agencies can also use their contracts
with D–SNPs to require these plans to
take specific actions, such as instructing
its network providers to bill the D–SNP
before billing the Medicaid program or
providing information on benefits or
service use to the State or its Medicaid
providers, to enable successful and
more seamless coordination of benefits.
• A D–SNP that is capitated by the
State Medicaid agency to provide
Medicaid benefits, such as dental
services, can also provide dental
services as a MA supplemental benefit,
as long as the D–SNP (or its Medicaid
MCO affiliate) is not paid twice, once by
Medicare and once by Medicaid, for
coverage of the identical benefit for the
same enrollees in the same contract
year. As noted previously, under section
1902(a)(25) of the Act, Medicaid should
not pay for a benefit that Medicare or an
MA plan (or a third party) covers to the
same extent for the same individual.
This principle applies whether the
benefits are paid for on an FFS or
capitation basis.
We also seek comment on other
potential ways that D–SNPs and States
can work together to coordinate
Medicare and Medicaid benefits in
order to improve D–SNP enrollee
experiences and outcomes.
116 These examples also appeared in a May 27,
2021 FAQ document at: https://www.cms.gov/files/
document/dsnpmedicaremedicaid
coordbenefitsfaqs.pdf.
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State Medicaid agencies can use their
contracts with D–SNPs under § 422.107
to meet these requirements and ensure
Medicaid funds provided to the D–SNP
only pay for Medicaid benefits. These
State contracts with D–SNPs, in
combination with State Medicaid
benefit design, can help create benefits
that are in addition to Medicare benefits
and complementary across programs.
For example, a D–SNP that also has a
Medicaid managed care contract could
use both Medicare and Medicaid dollars
to provide a benefit that, on an actuarial
basis, equals the value of the benefit
from the combination of both funding
streams. The plan must be able to
clearly identify, for Medicaid managed
care rate setting purposes, claims that
are payable under the Medicaid program
after exhaustion of the Medicare benefit.
In addition, § 422.254 requires the MA
organization to comply with actuarial
standards in developing and submitting
bids, including bids for supplemental
benefits.
In all cases, the capitation rate for the
Medicaid benefit must be actuarially
sound and based on the cost of
furnishing only the Medicaid-covered
benefits (§§ 438.3(c) and (e); 438.4
through 438.7). Similarly, the rebate
allocated for the MA supplemental
benefits must reflect the organization’s
estimate of the revenue required to
furnish the MA supplemental benefits
only and provide the actuarial basis for
the bid (§§ 422.252 through 422.256;
422.266).
Coordination of overlapping benefits
works differently if the State Medicaid
agency has a capitated contract with a
different legal entity, such as a specialty
dental plan or transportation vendor for
services that overlap with the D–SNP’s
supplemental benefits. As noted
previously, Medicare or the MA plan is
the primary payer whenever Medicare
and Medicaid cover the same services.
As such, the State Medicaid agency and
its capitated vendor should take the
steps necessary to avoid duplication of
services or duplicate payment for
services delivered as MA supplemental
benefits. For example, the State can
make an adjustment to the base data
used for Medicaid rate development to
address coordination of benefits, such as
when both Medicare (or an MA plan)
and Medicaid cover a benefit, to ensure
Medicaid rate development
appropriately accounts for Medicaid
being the payer of last resort.117 One
more advantage of integrated care—
capitating the same organization for all
117 See 42 CFR 438.5 regarding rate development
standards for Medicaid managed care capitation
rates.
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services—over fragmentated care is
elimination of the administrative
burden of coordinating benefits and
identifying the correct payments for the
secondary coverage with each service
and each processed claim.
State Medicaid agencies have
flexibility to determine whether a D–
SNP supplemental benefit covered with
Medicare funds substitutes for an
identical Medicaid benefit, given that
Medicare coverage is primary to
Medicaid, with the Medicaid benefit not
provided, or to coordinate the D–SNP
benefit and Medicaid benefit to provide
D–SNP enrollees with an enhanced
benefit. For example, a State Medicaid
agency can determine that the use of the
D–SNP supplemental benefit covered
with Medicare funds, such as coverage
of two dental cleanings per year, will be
provided first, with the same Medicaid
benefit provided after the Medicare
benefit has been exhausted, resulting in
coverage of up to four cleanings a year,
which is recommended in some cases.
A State Medicaid agency may determine
that provision of the Medicaid benefit in
addition to the same benefit covered as
a D–SNP supplemental benefit is not
medically necessary or cost-effective, or
coordinate the two benefits as in the
example above if the State believes the
additional benefits would improve the
care and support received by dually
eligible individuals through the two
programs. The contract between the D–
SNP and the State Medicaid agency
required under § 422.107 can be used to
document the above types of
determinations, and instruct the D–SNP
for how to coordinate Medicare Part A
and B benefits, MA supplemental
benefits, and Medicaid benefits,
consistent with applicable law.
A State Medicaid agency may use the
agreement required by § 422.107
between the State and the D–SNP to
require a FIDE SNP to offer MA
supplemental benefits that expand
coverage of LTSS that are also covered
under Medicaid (with the Medicaid
coverage furnished by the FIDE SNP or
its affiliated Medicaid MCO). For
example, the State Medicaid agency
may require the FIDE SNP to have
coverage of an item or service that is
only covered under Medicaid for certain
beneficiaries by offering an MA
supplemental benefit that—
• Covers the item or service as a
supplemental benefit (provided the
requirements for supplemental benefits
are met per section 1854(c) of the Act
and 42 CFR 422.2 (definition of MA
plan), 422.100(d), and other regulations)
for enrollees who are not eligible to
receive the item or benefit under
Medicaid; or
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• Fills in gaps or provides coverage
that exceeds the amount, duration, or
scope of the Medicaid coverage of the
item or service.
All MA plans, including D–SNPs,
must comply with uniformity
requirements in designing and offering
supplemental benefits under section
1854(c) of the Act and §§ 422.2,
422.100(d), and other regulations. CMS
will consider the supplemental benefits
as meeting the uniformity requirements
in cases where some dually eligible
individuals receive the benefit under
the FIDE SNP’s Medicaid managed care
contract while other enrollees receive
the benefit as an MA supplemental
benefit because they are not eligible for
Medicaid benefits under State Medicaid
eligibility criteria. We are considering
whether an amendment to
§ 422.100(d)(2) would be appropriate
regarding this approach to uniformity
for supplemental benefits when a FIDE
SNP arranges supplemental benefits this
way. We welcome comments on that
issue.
For example, a State can require, via
the State’s contract with a FIDE SNP,
that the FIDE SNP offer an MA
supplemental benefit that covers home
and community-based services for
certain, but not all, enrollees, such as
enrollees who either: (1) Meet the State
Medicaid criteria to receive Medicaid
home and community-based services
but are on waiting lists (and therefore
ineligible at the time to receive the
Medicaid services); or (2) are not
eligible for the Medicaid benefits, such
as because the enrollees do not receive
full Medicaid benefits (that is, partialbenefit dually eligible individuals) or do
not meet State Medicaid criteria to
receive home and community-based
services. In this case, enrollees have
access to medically necessary home and
community-based services when their
needs are similar, even though some
may be funded as an MA supplemental
benefit and others through Medicaid.
Alternatively, a State Medicaid
agency could contract with a FIDE SNP
to use Medicare rebate dollars to pay for
a supplemental benefit that the State
wants the FIDE SNP to provide in
addition to the Medicaid-funded benefit
the FIDE SNP provides under its
Medicaid managed care contract. For
example, depending on the State
Medicaid agency’s contracting and
benefit design, a D–SNP could provide
its enrollees with 2 total weeks of
respite care even though the Medicaid
benefit is limited to 1 week, by
providing an MA supplemental benefit
for respite care. The FIDE SNP would
provide the first week of respite care—
as an MA supplemental benefit—and
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the second week of respite care in its
role as a Medicaid managed care plan
(where Medicaid is the secondary
payer).
(a) Using the D–SNP MOC To
Coordinate Medicaid Services
Although not a supplemental benefit,
the D–SNP MOC, required by
§ 422.101(f), also provides a vehicle for
State Medicaid agencies to work with
D–SNPs to meet State goals to improve
quality of care and address SDoH. State
Medicaid agencies may work with D–
SNPs with service areas in the State to
include (and, through the State
Medicaid agency contract at § 422.107,
require inclusion of) specific elements
in the MOC and how the D–SNP
delivers covered items and services
consistent with the MOC. There is no
prohibition on a State Medicaid agency
imposing specific requirements for the
D–SNP MOC that are in addition to
§ 422.101(f); compliance with the
approved MOC is included in the D–
SNP’s bid to provide basic benefits
under § 422.101(f). For example, the
State Medicaid agency contract under
§ 422.107 could require the D–SNP to
have specific community-based
providers involved in development of
individualized care plans, deploy nurse
practitioners for in-home care for highrisk enrollees when in-home services
are required by the individualized care
plans, use health care providers (rather
than plan staff) for care coordination
functions, and/or set minimum payment
amounts for such providers.
(b) Coordinating Coverage of Medicare
Cost-Sharing
In general, the same prohibition on
duplicate Medicare and Medicaid
payments for identical benefits applies
when a D–SNP covers MA supplemental
benefits that reduce Medicare Parts A
and B cost-sharing, such as deductibles
and coinsurance, as described for
overlapping coverage of other Medicaid
and MA supplemental benefits. How it
works depends on whether the State
Medicaid agency pays for Medicare
cost-sharing through the Medicaid FFS
program or pays the D–SNP a capitated
amount to cover the State’s obligation to
pay MA cost-sharing. For example, if a
D–SNP does not impose the Part B
deductible but otherwise uses Part B
cost-sharing for its coverage of Part B
Medicare benefits, it would have the
following effects:
• It would reduce to $0 the amount
the State Medicaid FFS program pays
providers serving QMBs and other fullbenefit dually eligible enrollees in the
D–SNP for the Part B deductible.
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• If the State pays the D–SNP (or its
affiliate) for coverage of MA cost-sharing
otherwise payable by the State, it would
eliminate any cost for coverage of the
Part B deductible from those payments
to the plan. D–SNPs cannot receive
duplicate payments for coverage of the
Part B deductible—once, in the form of
the capitated payments from the State
for Medicaid coverage and again by
including the cost of eliminating the
Part B deductible in the supplemental
benefits that are paid by the Medicare
beneficiary rebate under section 1854(b)
of the Act.
Most States pay less than the full MA
cost-sharing amount due to the
application of a ‘‘lesser-of ’’ 118 payment
method for MA cost-sharing, and some
of these States capitate D–SNPs in their
States to pay this ‘‘lesser-of ’’ amount to
the provider. D–SNPs in these States
can combine Medicaid capitated
payments and Medicare rebate dollars to
more fully cover MA cost-sharing—that
is, the amount a dually eligible
individual would pay if not subject to
Medicare cost-sharing protections 119—
provided that the State Medicaid
capitation payment and MA bid do not
both pay for the same costs. The amount
paid using MA rebates must be based on
the actuarial value of the reduction in
Medicare cost-sharing that is part of the
MA plan benefit design, and the State
Medicaid capitation payment must be
based on the actuarial value of Medicare
cost-sharing paid for Medicare Parts A
and B services under the ‘‘lesser-of ’’
payment method. The overall reduction
in Medicare cost-sharing must be
actuarially equivalent to the Medicare
cost-sharing paid for by the Medicaid
capitated payment plus the Medicare
rebate dollars allocated to additional
reductions in Medicare cost-sharing
compared to the actuarial value of
Medicare cost-sharing in the original
Medicare FFS program.
We seek comments on State and MA
organization experiences and challenges
in coordinating benefits, CMS guidance
or regulations that may warrant
clarification, and whether our current
policies create any unintended obstacles
118 Under the ‘‘lesser of ’’ policy, a State caps its
payment of Medicare cost-sharing at the Medicaid
rate for a particular service. For example, if the
Medicare (or MA) rate for a service is $100, of
which $20 is beneficiary coinsurance, and the
Medicaid rate for the service is $90, the State would
only pay $10. If the Medicaid rate is $80 or lower,
the State would make no payment.
119 Qualified Medicare Beneficiaries and full
benefit Medicare beneficiaries have protections
from being charged Medicare cost-sharing for
Medicare Parts A and B services. See https://
www.cms.gov/files/document/medicaremedicaid
enrolleecategories.pdf for the protections that apply
to different categories of dually eligible individuals.
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to accessing services among dually
eligible beneficiaries.
14. Converting MMPs to Integrated D–
SNPs
In the 10 years since the creation of
the FAI, the integrated care landscape
has changed substantially. Congress
made D–SNPs permanent in 2018 and
established, effective beginning in 2021,
new minimum integration standards
and directed the establishment of
unified appeals and grievance
procedures (which we tested through
the MMPs). Changes in MA policy have
also created a level of benefit flexibility
that did not previously exist outside of
the capitated model demonstrations,
with MA plans increasingly offering
supplemental benefits that address
social determinants of health and longterm services and supports.120 These
factors, in combination with the
proposals discussed earlier in this
proposed rule, offer the opportunity to
implement integrated care at a much
broader scale than existed when MMPs
were first created. As a result, should
we finalize the proposals in this rule
that facilitate or require greater
integration, we would work with the
states participating in the capitated
financial alignment model during CY
2022 to develop a plan for converting
MMPs to integrated D–SNPs.
The process for converting MMPs to
integrated D–SNPs would depend in
part on each State’s circumstances.
States may choose to use the
opportunities under our proposed
§ 422.107(e) to structure the integrated
D–SNP products to replicate key
features of MMPs. Interested States, in
consultation with local stakeholders,
could submit letters as described at
proposed § 422.107(e)(2) indicating
intent to include contract requirements
under § 422.107(e)(1) and take steps
toward including those new terms in
their contracts with D–SNPs.
Concurrently, the interested States
would also notify the MMP sponsors via
the transition plan required in the threeway contracts. The organizations
offering the MMPs would submit a
notice of intent to apply and
corresponding application for an MA
contract, along with the D–SNP
application specific to the integrated
product as part of the annual MA
application process, as described in
section II.A.6.a. of this proposed rule.
These States would work together with
CMS to take the administrative steps
120 ATI Advisory. New, Non-Medical
Supplemental Benefits in Medicare Advantage in
2021. May 2021. https://atiadvisory.com/wpcontent/uploads/2021/06/2021-SpecialSupplemental-Benefits-for-the-Chronically-Ill.pdf.
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necessary to maintain several of the
integrated processes developed as part
of the capitated model demonstrations,
as discussed in the previous proposals
(for example, integrated materials,
unified appeals and grievances,
enrollment processes to support
exclusively aligned enrollment, etc.).
States would develop new or revise
existing State Medicaid agency contracts
with integrated D–SNP sponsors to
reflect State-specific Medicaid-related
policies and priorities. Concurrently,
States may need to attain appropriate
Medicaid authorities to preserve
integration through Medicaid managed
care plans or may need to use existing
Medicaid authorities to restructure
Medicaid managed care contracts.
Incorporating successful elements
from MMPs into D–SNPs, using the
processes and new requirements
proposed in this rule, while phasing out
MMPs as separate managed care
products, would streamline and
strengthen integrated care options for
dually eligible individuals. It would
allow CMS, States, and plan sponsors to
concentrate quality improvement
resources on a smaller number of
products focused on dually eligible
individuals. Now that Congress has
permanently authorized SNPs, it would
offer greater stability to States and
sponsors and signal a longer term
commitment to integration to
stakeholders, including advocates,
providers, and plans, than we could
offer under time-limited model tests. It
would also alleviate States and plans of
the additional administrative burden
associated with a demonstration,
potentially freeing up additional
resources that could be reinvested in
refining and enhancing integrated care.
We intend to continue—focusing now
on D–SNPs—many of the technical
assistance and quality improvement
activities that we initially developed for
MMPs, including—
• Learning communities;
• Direct work with beneficiary
advocates and other stakeholders;
• Targeted efforts to improve
outcomes and reduce disparities; and
• Capacity building on topics like
person centeredness, disabilitycompetent care, dementia, and
behavioral health.
Converting MMPs into integrated D–
SNPs would not be without downsides.
While the aforementioned proposals, if
finalized, would create mechanisms and
new requirements to replicate much of
the programmatic or administrative
integration found in MMPs, other
aspects of integration would be lost,
including financing provisions (such as
integrated risk mitigation and medical
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loss ratio calculations) and the ability to
conduct passive enrollment at scale.
States may also no longer have access to
the same funding we provide to support
ombudsman and options counseling as
part of the current model tests. It may
also be challenging to replicate the
integrated enrollment processes utilized
for MMPs if States no longer process all
enrollments, and it is possible that we
would lose some integration in
beneficiary communications materials,
particularly enrollment notices, in the
process. In addition, converting MMPs
to integrated D–SNPs also means
transitioning the over 400,000
individuals currently being served by
MMPs, and there is risk for beneficiary
confusion and disruption of services
and care coordination during such a
transition.
In order to mitigate any disruptions
that could result from converting MMPs
to D–SNPs, we intend to work closely
with States and other stakeholders to
ensure the transition is as seamless as
possible for MMP enrollees. To that end,
we are considering use of our authority
under section 1115A of the Act to
facilitate the transition of MMP
enrollees to D–SNPs operated by the
same parent organization, subject to
State approval, unless enrollees choose
otherwise. This will minimize
disruption of services and ensure
continuity of care to the greatest extent
possible. We already have experience
with similar transitions at the end of the
Virginia 121 and New York MMP
demonstrations 122 and are working
closely with the California Department
of Health Care Services and MMPs to
facilitate such a transition when the Cal
MediConnect demonstration concludes
at the end of 2022.123 We seek comment
on this contemplated approach to
working with States to convert MMPs to
integrated D–SNPs.
121 Centers for Medicare & Medicaid Services and
Virginia Department of Medical Assistance
Services. Commonwealth Coordinated Care (CCC)
Phase-Out Plan. https://www.cms.gov/MedicareMedicaid-Coordination/Medicare-and-MedicaidCoordination/Medicare-Medicaid-CoordinationOffice/FinancialAlignmentInitiative/Downloads/
VAPhaseOutPlan.pdf.
122 Centers for Medicare & Medicaid Services and
New York Department of Health. New York Fully
Integrated Dual Advantage Demonstration PhaseOut Plan. September 2019. https://www.cms.gov/
Medicare-Medicaid-Coordination/Medicare-andMedicaid-Coordination/Medicare-MedicaidCoordination-Office/FinancialAlignmentInitiative/
Downloads/NYFIDAPhaseOutPlan.pdf.
123 California Department of Health Care Services.
Expanding Access to Integrated Care for Dual
Eligible Californians. March 2021. https://
www.dhcs.ca.gov/provgovpart/Documents/6422/
Expanding-Access-to-Integrated-Care-for-DualEligible-Californians-03-01-21.pdf.
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B. Special Requirements During a
Disaster or Emergency (§ 422.100(m))
In the February 12, 2015, final rule
titled, ‘‘Medicare Program; Contract
Year 2016 Policy and Technical
Changes to the Medicare Advantage and
the Medicare Prescription Drug Benefit
Programs’’ (80 FR 7959) (hereinafter
referred to as the 2015 final rule), CMS
finalized a new paragraph (m) in
§ 422.100 to codify and clarify an MA
organization’s responsibilities when
health plan services are affected by
disasters or emergencies, including
public health emergencies (PHEs), to
ensure that MA enrollees continue to
have access to care when normal
business operations are disrupted and to
ensure out-of-network providers are
informed of the terms of payment for
furnishing services to affected enrollees
during disasters or emergencies. During
the Coronavirus 2019 Disease (COVID–
19) PHE, we received questions about
the applicability of the special
requirements at § 422.100(m), which
prompted us to review the regulation
and the laws related to the declaration
of disasters and emergencies. In light of
this review, we are proposing changes to
clarify potential ambiguities in the
regulation text, to further clarify the
basis for determining the end of an MA
organization’s obligations to comply
with special requirements during a
disaster or emergency and to codify our
previous guidance. Specifically, we are
proposing to revise § 422.100(m) to
more clearly specify when MA
organizations must begin ensuring
access to covered benefits by meeting
the requirements in paragraphs (m)(1)(i)
through (iv) and when MA
organizations are permitted to stop
meeting those requirements.
Section 1852(d) of the Act requires
MA organizations to provide continued
availability of and access to covered
benefits, including making medically
necessary benefits available and
accessible 24 hours a day and 7 days a
week; the ability to limit coverage to
benefits received from a plan’s network
of providers is contingent on fulfilling
this obligation. When a disaster or
emergency occurs, enrollees may have
trouble accessing services through
network providers or sometimes must
physically relocate to locations that are
outside of their MA plan’s service area.
Currently, § 422.100(m) requires MA
organizations to ensure access, at innetwork cost sharing, to covered
services even when furnished by
noncontracted providers when
disruption in their MA plan’s service
area during a state of disaster or
emergency impedes enrollees’ ability to
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access covered healthcare services from
contracted providers. Consistent with
uniformity requirements for MA plans
at § 422.100(d) and other regulations,
these special requirements must be
uniformly provided to similarly situated
enrollees who are affected by the state
of disaster or emergency.
First, we propose to amend the
regulation to explicitly limit the
application of the special requirements
to when there is a disruption in access
to health care. In the 2015 final rule, we
stated in the preamble that the
regulations at § 422.100(m) were added
to require MA organizations to ensure
access, at in-network cost sharing, to
covered services even when furnished
by noncontracted providers ‘‘when a
disruption of care in the service area
impedes enrollees’ ability to access
contracted providers and/or contracted
providers’ ability to provide needed
services.’’ (80 FR 7953) We propose to
revise § 422.100(m)(1) to include that
there must also be a disruption of access
to health care in addition to a disaster
or emergency declaration for the MA
organization to be required to ensure
access to covered benefits consistent
with the special requirements described
in § 422.100(m)(1). We propose to define
‘‘disruption of access to health care’’ for
purposes of these special requirements
by adding a new paragraph (m)(6); as
proposed, a ‘‘disruption of access to
health care’’ for the purpose of
§ 422.100(m) is an interruption or
interference in access to health care
throughout the service area such that
enrollees do not have the ability to
access contracted providers or
contracted providers do not have the
ability to provide needed services
causing MA organizations to fail to meet
the prevailing patterns of community
health care delivery in the service area
under § 422.112(a). The intent of these
modifications is to clarify that if there
is a current state of disaster or
emergency that is not contributing to a
disruption in health care services, then
MA organizations would not be required
to follow the requirements at
§ 422.100(m)(1)(i)–(iv). During a state of
disaster or emergency, MA
organizations must continue to meet
MA access and availability requirements
consistent with the normal prevailing
community pattern of health care
delivery in the areas where the network
is being offered. During a state of
disaster or emergency, disruptions
caused by the disaster or emergency
may prevent contracted providers from
providing services to enrollees. If
enough contracted providers are
unavailable to enrollees, then the MA
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plan would not have enough contracted
providers consistent with the normal
prevailing community pattern of health
care delivery in the service area. Per the
proposed definition, this would indicate
that there is a disruption in access to
health care in the service area, and MA
organizations would be required to
follow the special requirements at
§ 422.100(m)(1). This definition is not
intended to be limited to physical
barriers to access (such as electrical
outages or transportation difficulties
caused by hurricanes or wildfires) but to
be broad enough to encompass any
interruption or interference caused by a
disaster or emergency such as a lack of
available hospital beds or quarantine
restrictions. Therefore, under our
proposal, when a disaster or emergency
interrupts that level of access to and
availability of services, MA
organizations must ensure access by
covering basic and supplemental
benefits furnished at non-contracted
facilities; waiving, in full, requirements
for gatekeeper referrals where
applicable; providing in-network cost
sharing even if the enrollee uses out-ofnetwork providers; and making changes
that benefit the enrollee effective
immediately without the 30-day
notification requirement at
§ 422.111(d)(3). Limits in other
regulations, such as §§ 422.204(b)(3) and
422.220 through 422.224, on which
healthcare providers may furnish
benefits remain in place and are not
eliminated by § 422.100(m).
In the definition, we refer to the
normal prevailing community pattern of
health care delivery in the service area
as it usually is when a state of disaster
or emergency does not exist, not the
prevailing community pattern of health
care delivery in the service area during
the state of disaster or emergency.
During a state of disaster or emergency,
it is possible that access to health care
will be disrupted affecting more than
MA enrollees, including access to care
for enrollees in commercial plans and
Original Medicare. To provide an
extreme example, an MA organization
could indicate that they are meeting the
prevailing community pattern of health
care delivery when all of the primary
care providers in the service area are
closed due to a state of disaster, and
they are therefore meeting the standard
because everyone in the service area, no
matter the type of insurance they have,
cannot access primary care providers.
As explained above, this would not be
acceptable, as CMS is measuring the
prevailing community pattern of health
care by reference to the pre-disaster
period. Under the proposed regulation,
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MA organizations would be required to
ensure access for their enrollees by
complying with the special
requirements listed at § 422.100(m)(1)(i)
through (iv). While we consider the
standard to be the normal prevailing
community pattern of health care
delivery, we understand this standard
broadly in the context of disasters and
emergencies. Some examples that would
constitute a disruption in access to
health care include physical barriers to
accessing health care such as road
disruptions or electrical outages, as well
as other barriers to accessing health care
such as provider offices being closed
due to quarantine requirements from the
Centers for Disease Control and
Prevention (CDC) or state or local health
departments, or hospitals beds being
unavailable as occurred during the
COVID–19 pandemic. This list is not
intended to be exhaustive as many
unforeseen circumstances may arise
during states of disaster or emergencies
that may cause enrollees to have trouble
accessing services through normal
channels or force them to move to safer
locations that are outside of their plans’
service areas. A disruption in access to
health care could include disruptions in
access to Medicare Part A or Part B
services or to supplemental benefits
offered by the plan, or any combination
of those. Our proposal is intended to be
broad and to focus on actual access to
and availability of services for enrollees
in a service area affected by a disaster
or emergency. Whether the MA plan
network continues to meet evaluation
standards specified in § 422.116 is not
the only relevant consideration. For
example, regarding a hospital with beds
or other equipment unavailable to treat
additional patients (as has occurred
during COVID–19 pandemic), the
hospital remains part of the MA
organization’s network, and therefore
the network may be consistent with
CMS’s network adequacy standards for
MA plan, but enrollees would not be
able to access the hospital and may need
to go to out-of-network providers to
access their covered benefits. Similarly,
physical barriers that enrollees may
experience during a disaster or
emergency (road closures, flooding, etc.)
may affect enrollees unevenly,
preventing some enrollees from
accessing in-network providers. The
provider may be part of the MA
organization’s network and therefore the
network may meet the time and distance
evaluation standards in § 422.116 and
appear to be capable of furnishing
services consistent with the prevailing
community pattern of health care, but
some enrollees may experience
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difficulty accessing that provider to
obtain needed health services. Further,
if an enrollee had to leave their home to
move to a safer location due to a disaster
or emergency, the MA organization may
still have a network that meets the
prevailing community pattern of health
care in the service area of the enrollee’s
home, but the enrollee may not be able
to access health care in their safer
location without being able to access
out-of-network care. We request
comments from stakeholders on our
proposed definition to determine
whether there are circumstances CMS is
not considering or additional standards
that we should be using to identify
when a disruption of access to health
care is occurring.
We propose to add a disruption of
access to health care as a condition that
must be met before the special
requirements in § 422.100(m)(1) apply
in order to ensure that this regulation is
not overly broad and is appropriately
tailored to address our concerns that
MA enrollees have adequate access to
medically necessary care and are not
unduly restricted to the MA plan’s
network of providers. As an illustrative
example of a situation where a
disruption of access to health care was
not present even though a state of
emergency was in effect, the Governor
of Hawaii issued a state of emergency 124
to fight the Zika virus in February of
2016. This state of emergency did not
require all MA organizations operating
in Hawaii to comply with the
requirements at § 422.100(m)(1) because
all provider offices were operating as
usual, contracted providers continued
in their ability to provide needed
services, and enrollees did not face
barriers in accessing needed services.
The Opioid PHE, which began in 2017,
is another example where there is a
declared PHE by the Secretary that has
been ongoing, but it does not necessarily
constitute a disruption of access to
health care. However, in 2017,
Hurricane Maria in Puerto Rico led to
substantial issues with access to covered
services for MA enrollees. In connection
with the Hurricane Maria, there was a
Presidential declaration of a major
disaster under the Stafford Act on
September 20, 2017 125 and a Public
Health Emergency declaration by the
Secretary as of September 17, 2017.126
Under our proposal, MA organizations
124 https://governor.hawaii.gov/wp-content/
uploads/2016/02/160212_EmergencyProclamation_
Dengue.pdf.
125 https://www.govinfo.gov/content/pkg/FR2017-10-06/pdf/2017-21649.pdf.
126 https://www.cms.gov/About-CMS/AgencyInformation/Emergency/Downloads/Puerto-Ricoand-US-Virgin-Islands-PHE-Determination.pdf.
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would be required to meet the special
requirements at § 422.100(m)(1) for the
duration of similar disasters and
emergencies where access to covered
benefits is disrupted.
Under this proposal, we propose that
MA organizations would be initially
responsible for evaluating whether there
is a disruption of access to health care
under § 422.100(m). We believe MA
organizations are best positioned to
evaluate if a state of disaster or
emergency is disrupting access to health
care for enrollees in their service area.
MA organizations would know the
status of their in-network providers (for
example, whether they are operational
or not, how many beds are filled, etc.)
and would be in communication with
their providers as issues at the
provider’s facilities or with an MA
organization’s enrollees arise. MA
organizations should be guided by the
explanations here, including the
examples, as well as their particular and
detailed knowledge and understanding
of their enrollees, service areas, and
networks, to reasonably assess if there is
a disruption in access to health care in
the service area. CMS expects that MA
organizations should be aware of these
and other facts regarding access to
health care in the service areas where
they offer plans, and should be able to
evaluate those facts and apply the
standard in the regulation to know
when they must comply with the
special requirements at § 422.100(m).
CMS will closely monitor access during
disasters or emergencies to ensure MA
organizations are applying the standard
in § 422.100(m)(1) correctly and
complying with this regulation to avoid
any disruptions in access to care. As we
monitor, we will evaluate whether and
when the standard in § 422.100(m)(1) as
proposed to be amended here is met. If
CMS discovers that there are problems
with access for enrollees, we will direct
MA organizations in an affected area to
comply with § 422.100(m), but we
reiterate that an MA organization should
be able to apply the standard in the
regulation to the relevant facts related to
a potential disruption in access to care
during a disaster or emergency in order
for the MA organization to know when
compliance is required. MA
organizations are required to meet the
network adequacy requirements at
§§ 422.112(a) and 422.116 at all times to
ensure enrollees have sufficient access
to covered benefits. MA organizations
that fail to meet network adequacy
requirements must ensure access to
specialty care by permitting enrollees to
see out-of-network specialists at the
individual enrollee’s in-network cost
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sharing level under § 422.112(a)(3). In
addition, MA organizations may need to
make alternate arrangements if the
network of primary care providers is not
sufficient to ensure access to medically
necessary care under § 422.112(a)(2).
This proposal would not change these
existing and continuing regulatory
requirements.
Similar to what we have seen during
the COVID–19 PHE, CMS expects that
there will be situations where there is a
disruption of access to health care for
some period of time during a disaster or
emergency but not at other times. Under
our proposed regulation, MA
organizations would follow the special
requirements imposed by
§ 422.100(m)(1) for 30 days after the
disruption of access to health care ends
while the disaster or emergency is
ongoing and for 30 days after the end of
the disaster or emergency if the
disruption of access to health care, as
defined in § 422.100(m)(6), continues
until the end of the disaster or
emergency. MA organizations may also
find that at later time period during the
same disaster or emergency, there is
another disruption of access to health
care and therefore that the MA
organization must again follow the
special requirements imposed by
§ 422.100(m)(1). We also recognize that
there may be circumstances when a
state of disaster or emergency is
declared for an area containing multiple
service areas (for example, the entire
United States), but the disaster or
emergency may unequally affect the
various service areas contained in the
larger area for which it is declared. It
may be that some service areas
experience a disruption of access to
health care, but other service areas do
not, or that the disruption in care ends
for certain service areas but continues in
others. Under our proposed regulation,
in situations where a disruption of
access to health care ends in a particular
service area, but the state of disaster or
emergency continues to be in effect for
an area that includes that particular
service area, the special requirements
imposed by § 422.100(m)(1) would be in
effect for the service areas in which
there is a disruption of access to health
care (until 30 days after the disruption
of access to health care ends) and would
not be in effect for services in which
there has not been any disruption of
access to health care.
We are also proposing two technical
changes to our regulations at
§ 422.100(m)(2) to correct some
numbering issues that occurred in the
2015 final rule. First, we are proposing
to move the text from the fourth-level
paragraph at (m)(2)(ii)(A) to the third-
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level paragraph at (m)(2)(ii), which
currently does not have text associated
with it. As amended, the regulation at
§ 422.100(m)(2)(ii)(A) would state that
the Secretary of Health and Human
Services (hereinafter referred to as the
Secretary) may declare a PHE under
section 319 of the Public Health Service
Act. Second, we are proposing to
remove the fourth-level paragraph at
(m)(2)(ii)(B) because this paragraph only
provides information about the
Secretary’s section 1135 waiver
authority which is not an authority
under which the Secretary may declare
PHEs. In addition to these technical
changes, we are proposing several
clarifying revisions to our language in
§ 422.100(m) to ensure that we are
consistently referring to disasters and
emergencies. Currently, the language
sometimes refers only to disasters (as in
the introductory text to paragraphs
(m)(1) and (2)), but also refers to
disasters and public health emergencies
(as in the text to paragraphs (m)(3) and
(4) and (m)(5)(i)). We therefore propose
to update the language throughout to
reference disasters and emergencies
with the aim of being consistent in that
we refer to the various types of
declarations listed at § 422.100(m)(2).
Lastly, we are proposing revisions to
clarify the basis for determining when
MA organizations are no longer required
to comply with the special requirements
for a disaster or emergency. We are
proposing to modify the text at
§ 422.100(m)(3) to clarify that it refers to
the end of the special requirements for
a state of disaster or emergency
stipulated at § 422.100(m)(1), not to the
end of the state of disaster or emergency
itself. We are also proposing to add a 30day transition period to § 422.100(m)(3).
Our current regulation at
§ 422.100(m)(3)(iii) provides a period of
30 days from the initial declaration for
the special requirements imposed by
§ 422.100(m)(1) to be in effect if the
initial declaration of the disaster or
emergency does not contain a specific
end date or if the official or authority
that declared the disaster or emergency
does not separately identify a specific
end date, and CMS has not indicated an
end date to the disaster or emergency.
This means that, under the current
regulation, there is usually a 30-day
minimum period during which MA
plans are providing access to covered
benefits with the additional beneficiary
protections specified in paragraphs
(m)(1)(i) through (iv), unless an explicit
announcement of the end of the disaster
or emergency has been declared. We
believe that having a minimum period
for these protections is important and
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appropriate. A transitional period from
when an MA organization must comply
with the access requirements in
§ 422.100(m)(1) to normal coverage rules
will protect enrollees who need time
and assistance from the MA
organization to find a contracted
provider after having been treated by a
non-contracted provider during the
disaster or emergency. We intend for
this period to serve as a protection for
enrollees so they are not immediately
responsible for the total cost of services
received from a non-contracted provider
that they have been seeing for a period
of time due to the state of disaster or
emergency. MA organizations may also
find a transitional period helpful if they
must contract with additional providers
or otherwise make changes to their
network to assist with the return to
normal operations. We therefore
propose to revise the regulation text at
§ 422.100(m)(3) to require a 30-day
transition period after the points in time
identified in the regulation for the end
of the special requirements.
Specifically, we propose to revise
paragraph (m)(3) to provide that the
applicability of the special requirements
for a disaster or emergency in
paragraphs (m)(1)(i) through (iv) end 30
days after the latest of the events
specified in paragraph (m)(3)(i) or (ii)
occur (that is, the latest end date in a
case where there are multiple disasters/
emergencies) or end 30 days after the
condition specified in paragraph
(m)(3)(iii) occurs (that is, there is no
longer a disruption of access to health
care).
In the 2015 final rule, we finalized
three circumstances as determining the
end of the special requirements for a
disaster or PHE in the regulations at
§ 422.100(m)(3). First, as currently
provided in § 422.100(m)(3)(i), the
source that declared the disaster or PHE
declares an end to it. As explained in
§ 422.100(m)(2), disasters or
emergencies may be declared by the
President of the United States under the
Robert T. Stafford Disaster Relief and
Emergency Assistance Act (Stafford Act)
or the National Emergencies Act, by the
Secretary who may declare a PHE under
section 319 of the Public Health Service
Act, or by Governors of States or
Protectorates. We intend paragraph
(m)(3)(i) to address circumstances when
the initial declaration contains a
specific end date or when the official or
authority who declared the disaster or
emergency separately identifies a
specific end date. We are proposing to
revise § 422.100(m)(3)(i) to address
situations that may arise where there is
more than one declaration of a disaster
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or emergency at the same time for the
same service area(s). This proposed
revision clarifies that MA organizations
must follow the special requirements
until the latest applicable end date
when multiple declarations apply to the
same geographic area by specifying that
all sources that declared a disaster or
emergency that include the service area
have declared an end. For example, if a
Governor of a State declares a state of
disaster or emergency and the President
also later declares a state of disaster,
both the state and federal disasters must
be declared at an end to trigger
§ 422.100(m)(3)(i). If the President’s
disaster declaration ends after 20 days,
but the Governor maintains the state of
disaster for 30 days, then the special
requirements imposed by
§ 422.100(m)(1) would apply for MA
plans in that area through the end of the
emergency declared by the Governor,
plus an additional 30 days for the
transition period we are also proposing.
Second, the regulation currently
provides that CMS may declare an end
to the state of disaster or PHE per
§ 422.100(m)(3)(ii). Upon review, we
intended for this regulation text to refer
to the Secretary’s authority, which is
consistent with the current practice of
the Secretary to declare an end to PHEs.
However, since the Secretary is already
considered a source under
§ 422.100(m)(3)(i), we believe that
modifying this requirement to refer to
the Secretary is unnecessary and
therefore we propose to remove this
text.
Third, our current regulation at
§ 422.100(m)(3)(iii) addresses
circumstances where a state of disaster
or PHE is declared with no end date
identified. Because § 422.100(m)(3)
provides that the end of the emergency
or state of disaster ends when ‘‘any’’ of
the three listed, if the declaration
disaster or emergency timeframe has not
been identified by the authority or
official who declared the disaster or
emergency and CMS has not indicated
an end date to the disaster or
emergency, MA plans should resume
normal operations 30 days from the
initial declaration. However, this does
not properly account for how
declarations of disasters or emergencies
may be renewed with continued
disruptions to access to health care
services for enrollees. Further, our
experiences with declarations of
disasters and emergencies have
demonstrated that the 30-day timeframe
for the special requirements in
§ 422.100(m)(1)(i) through (iv) may not
be enough time to address concerns
about enrollees being able to access
benefits during disasters or emergencies,
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especially in cases where a disaster or
emergency declaration has been
renewed. There are circumstances
where a 30-day time period does not
cover the full length of a declared
disaster or emergency and the current
regulation is not well suited to ensure
access for enrollees during the entire
period of a disaster or emergency. For
example, a PHE declared by the
Secretary under section 319 of the
Public Health Service Act is in effect for
90 days unless the Secretary terminates
it earlier, and the Secretary may renew
the declaration at the end of the 90-day
period.
We propose to revise
§ 422.100(m)(3)(ii) to address when no
end date is identified under
§ 422.100(m)(3)(i); in such cases, the
applicability of the special requirements
ends 30 days after the expiration of the
declared disaster or emergency and any
deadline for renewing the state of
disaster or emergency. This
modification clarifies that when a state
of disaster or emergency is declared
without an end date, § 422.100(m)(1)
will continue to apply for the entire
duration of the declared disaster or
emergency, as determined under the
relevant authority under which it was
declared, if a disruption of access to
health care continues. Stafford Act
declarations do not have a defined end
date. When the President declares a
national emergency under the National
Emergencies Act, the declaration of a
national emergency lasts for a year
unless terminated earlier by the
Presidential proclamation or a joint
resolution of Congress. The President
can renew the declaration for
subsequent one-year periods. When the
Secretary declares a PHE under section
319 of the Public Health Service Act, it
lasts for 90 days unless the Secretary
terminates it earlier, and it can be
renewed for 90-day periods. For
example, if the Secretary declared a PHE
under section 319 of the Public Health
Service Act, then the end date of the
PHE would be in 90 days, unless
renewed. If the Secretary chose to
declare an end before the 90-day period
ended, then the public health
emergency would end according to the
declared end date. CMS does not have
the expertise to know whether all state
declarations of emergency have a
defined end date. Therefore, we are not
proposing specific time periods but are
proposing to amend § 422.100(m)(3)(ii)
to account for extensions or renewals of
declarations of the type identified in
paragraph (m)(2).
Lastly, we propose to add the
disruption of access to health care as a
limitation under revised
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§ 422.100(m)(3)(iii) to indicate that the
special requirements associated with a
state of disaster or emergency may end
when the disruption of access to health
care ends, even if one of the
circumstances in § 422.100(m)(3)(i) or
(ii) to end the state of disaster or
emergency has not yet occurred.
We intend to continue to issue
subregulatory guidance as appropriate
for MA organizations to explain how
§ 422.100(m) works, both through the
HPMS system and through the CMS
Current Emergencies web page at:
https://www.cms.gov/About-CMS/
Agency-Information/Emergency/EPRO/
Current-Emergencies/CurrentEmergencies.-page. Further, we note
that the Secretary may exercise the
waiver authority under section 1135 of
the Social Security Act during an
emergency period (defined in Section
1135(g) of the Act), which exists when
the President declares a disaster or
emergency pursuant to the National
Emergencies Act or the Stafford Act,
and the Secretary declares a PHE
pursuant to section 319 of the Public
Health Service Act. Under the
Secretary’s section 1135 waiver
authority, CMS may authorize DME and
A/B Medicare Administrative
Contractors (MACs) to pay for Part Ccovered services furnished to MA
enrollees and seek reimbursement from
MA organizations for those health care
services, retrospectively. Detailed
guidance and requirements for MA
organizations under the section 1135
waiver, including timeframes associated
with those requirements and
responsibilities, would be posted on the
Department of Health and Human
Services website, (https://www.hhs.
gov/) and the CMS website (https://
www.cms.hhs.gov/). MA organizations
are expected to check these sites
frequently during such disasters and
emergencies.
We propose the following changes to
our regulations at § 422.100(m):
• Revise § 422.100(m)(1) to state that
when a disaster or emergency is
declared as described in § 422.100(m)(2)
and there is disruption of access to
health care as described in
§ 422.100(m)(6), an MA organization
offering an MA plan must, until one of
the conditions described in
§ 422.100(m)(3) of this section occurs,
ensure access to benefits as described in
§ 422.100(m)(1)(i)–(iv).
• Revise § 422.100(m)(2) to refer to
emergencies and disasters.
• Move the current text of
§ 422.100(m)(2)(ii)(A) to
§ 422.100(m)(2)(ii).
• Remove § 422.100(m)(2)(ii)(B).
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• Revise § 422.100(m)(3) to specify to
the end of the applicability of the
special requirements rather than to the
end of the disaster or emergency.
• Revise § 422.100(m)(3) to add a
transition period of 30 days after the
earlier of the conditions described in
§ 422.100(m)(3)(i) and (ii) occurs or after
the condition described in
§ 422.100(m)(3)(iii) occurs; during the
transition, MA organizations must
continue to comply with
§ 422.100(m)(1).
• Revise § 422.100(m)(3)(i) to clarify
that MA organizations must follow the
special requirements until all of the
sources that declared a disaster or
emergency in the service area declare it
ended.
• Revise § 422.100(m)(3)(ii) to state
that no end date was identified in
§ 422.100(m)(3)(i) of this section, and all
applicable disasters or emergencies have
ended, including through expiration of
the declaration or any renewal of such
declaration.
• Revise § 422.100(m)(3)(iii) to state
that the special requirements identified
in § 422.100(m)(1) of this section may
also end if the disruption in access to
health care services ends.
• Revise § 422.100(m)(4) to refer to
disasters and emergencies.
• Revise § 422.100(m)(5)(i) to refer to
disasters and emergencies.
• Add a new paragraph at
§ 422.100(m)(6) to define ‘‘disruption of
access to health care’’ as an interruption
or interference throughout the service
area such that enrollees do not have
ability to access contracted providers or
contracted providers do not have the
ability to provide needed services,
resulting in MA organizations failing to
meet the normal prevailing patterns of
community health care delivery in the
service area under § 422.112(a).
C. Amend MA Network Adequacy Rules
by Requiring a Compliant Network at
Application (§ 422.116)
In the ‘‘Medicare Program; Contract
Year 2021 Policy and Technical
Changes to the Medicare Advantage
Program, Medicare Prescription Drug
Benefit Program, and Medicare Cost
Plan Program’’ final rule, which
appeared in the Federal Register on
June 2, 2020 (85 FR 33796) (hereinafter
referred to as the June 2020 final rule),
CMS codified, with some modifications,
our network adequacy criteria and
access standards (previously outlined in
sub-regulatory guidance) under a new
regulation at § 422.116. Section
1852(d)(1) of the Act permits an MA
organization to limit the providers from
which an enrollee may receive covered
benefits provided that the MA
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organization, among other standards,
makes such benefits available and
accessible in the service area with
reasonable promptness. Using our
authority under the statute to
implement, interpret and enforce these
requirements, we finalized § 422.116
setting forth specific requirements. The
provisions at § 422.116 outline
standards for measuring network
adequacy and access under a contracted
provider network in accordance with
requirements and standards in section
1852(d)(1) of the Act and in
§§ 422.112(a) and 422.114(a)(1) of our
regulations. In addition, the regulation
codified our then-existing policy, that
CMS does not deny an application
based on the evaluation of the
applicant’s network for a new or
expanding service area. Under our
policy at the time of the June 2020 final
rule and § 422.116(a)(2), an applicant is
required to attest that it has an adequate
network for access and availability of
applicable provider and facility types at
the time of the application for a new or
expanding service area.
We are proposing to amend
§ 422.116(a)(1)(ii) to require compliance
with applicable network adequacy
standards set forth in § 422.116 as part
of an application for a new or expanding
service area. As indicated in the June
2020 final rule, we currently rely on our
existing triennial network review
process and timeline to evaluate
compliance with network adequacy
standards for organizations applying for
a new or expanding service area. As
discussed in the June 2020 final rule, we
removed network adequacy reviews
from the application process beginning
in 2018 for contract year 2019. While
the process of reviewing provider
networks as part of the triennial review
has thus far been adequate and efficient
operationally, we have also experienced
unintended consequences as discussed
further in this section, and are therefore
proposing to improve our oversight and
effectiveness of network adequacy
reviews for initial applicants and
services area expansion (SAE)
applicants by requiring provider
network reviews at the time of such MA
applications.
Currently, consistent with
§ 422.116(a)(1)(i) and our application
process, applicants must attest that they
meet provider network standards, but
do not have to demonstrate that they
meet CMS network requirements before
submitting a bid for the following
contract year. CMS’s experience has
shown that since adopting the
attestation-only approach for the 2019
contract year, organizations are
requesting to remove a county (or
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multiple counties) from their service
area (that is, service area reduction) after
bids are submitted because the
organization realizes that it does not
have a sufficient network for the entire
service area. For example, five
organizations have requested to make
changes to the service area of a total of
10 plans after bid submission deadlines
since 2019.
Bid integrity is a priority for CMS. A
request by an organization to make
service area reductions related to
provider networks after bid submission
calls into question the completeness and
accuracy of the bid(s). The provider
network is an important consideration
in preparing the bid submission.
Permitting the MA organization to make
changes to the bid submission because
of the inability to meet network
adequacy, which is reviewed after the
first Monday in June (the bid deadline),
would subsequently allow the MA
organization to introduce revised
information into the bidding process.
The introduction of this revised
information after the first Monday in
June implies that the initial bid
submission was not complete, timely, or
accurate. Requiring the submission of
networks for review as part of the
application will mitigate this issue, as
the application review is complete
before bids are due.
Furthermore, network adequacy
reviews are a critical component for
confirming that access to care is
available for enrollees. Our network
evaluations ensure that we are
monitoring networks and requiring
organizations to provide sufficient
access to providers and facilities
without placing undue burden on
enrollees seeking covered services.
Adding network reviews back to the
application process will help ensure
overall bid integrity, result in improved
product offerings, and protect
beneficiaries.
After we adopted the current policy,
failures detected during network
reviews were not a basis to deny an
application and CMS expected plans to
cure deficiencies and meet network
adequacy standards once coverage
began on January 1 of the following
year. In analyzing the network adequacy
review determinations for the years
since removing network adequacy
requirements from the application, we
have observed a pattern across these
network review outcomes:
Organizations continue to have failures
in their networks even after the contract
is operational. For example, we found
that 19 initial applicants who submitted
provider and facility Health Service
Delivery (HSD) tables since contract
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year 2019 continued to have
deficiencies upon review of their
networks once the MA plans were
operational. By changing the process
and reviewing the provider networks as
part of the application, CMS will be able
to better understand whether the
failures are due to the timing of the
reviews, which we hope the 10percentage point credit, discussed later,
will account for, or whether they are
failures that the organization cannot
cure. Establishing and maintaining an
adequate provider network capable of
providing medically necessary covered
services to enrollees is fundamental to
participation in the MA program.
Our current process and
§ 422.116(a)(1)(i) do not prohibit us,
when evaluating an application, from
considering information related to an
organization’s previous failure to
comply with a MA contract due to
previous failures associated with access
to services or network adequacy
evaluations resulting in intermediate
sanction or civil money penalty under
to Part 422 Subpart O, with the
exception of a sanction imposed under
§ 422.752(d). This will continue to be
applicable to our evaluation of initial or
SAE applications. The changes we are
proposing, to require compliance with
network adequacy standards during the
application process, will help us assess
which organizations are not capable of
meeting CMS standards in a given
service area. As a result, we are
proposing to broaden our ability to
safeguard the MA program by
permitting evaluations of network
adequacy in connection with review
and approval of applications for new
and expanding service areas. This
ability will help us avoid approving
organizations that could have issues
providing access to care in these new or
expanded service areas.
We have found that the current timing
of the network adequacy reviews impact
applicants’ ability to make timely
decisions regarding the service area in
which they intend to provide coverage.
The operational process for conducting
network adequacy reviews is outlined in
the ‘‘Medicare Advantage and Section
1876 Cost Plan Network Adequacy
Guidance’’.127 The guidance currently
directs initial and SAE applicants to
upload their HSD tables containing
pending service areas into the Health
Plan Management System (HPMS)
Network Management Module (NMM)
in mid-June for CMS review.
Regulations under § 422.254(a)(1)
127 https://www.cms.gov/files/document/
medicareadvantageandsection1876cost
plannetworkadequacyguidance6-17-2020.pdf.
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require organizations to submit bids no
later than the first Monday in June of
each year and authorize CMS to impose
sanctions or choose not to renew an
existing contract if the bid is not
complete, timely and accurate. CMS has
issued guidance to remind MA
organizations of this obligation that bids
be complete and accurate at the time of
submission, such as in the CY 2014
through CY 2020 Final Call Letters
(provided as attachments to the annual
Rate Announcements 128) and the CY
2022 MA Technical Instructions,
released in an HPMS memo on May 12,
2021. Providing organizations with
network adequacy determinations ahead
of the bid deadline (within the
application timeline) will provide them
the opportunity to make decisions
regarding their intended service areas
before submitting bids. This practice
would also help mitigate operational
issues CMS has experienced related to
requests for service area changes after
the deadline has passed, as these kinds
of requests may affect the MA
organization’s submissions on the bid
pricing tool. For these reasons, we are
proposing to revise paragraph (a)(1)(ii)
of § 422.116 to require an applicant for
a new or expanding service area to
demonstrate compliance with § 422.116
and to explicitly authorize CMS to deny
an application on the basis of an
evaluation of the applicant’s network for
the new or expanding service area.
We are also proposing to add new
regulation text at § 422.116(d)(7) to
provide applicants with a temporary 10percentage point credit towards the
percentage of beneficiaries residing
within published time and distance
standards for all of the combinations of
county designations and provider/
facility types specified in 42 CFR
422.116(d), for the proposed contracted
network for a new service area or a
service area expansion (SAE). Current
CMS procedures (see ‘‘The Part C—
Medicare Advantage and 1876 Cost Plan
Expansion and 1876 Cost Plan
Expansion Application’’ 129) require
completed applications to be submitted
by mid-February. We understand that
organizations may have difficulties
meeting this timing for submission of a
full provider network that the proposed
change in § 422.116(a)(1)(i) would
require. We previously separated the
network adequacy reviews from the
application process due to the potential
challenge of applicants securing a full
128 https://www.cms.gov/Medicare/Health-Plans/
MedicareAdvtgSpecRateStats/Announcements-andDocuments.
129 https://www.cms.gov/files/document/cy-2022medicare-part-c-application-updated-1-122021.pdf.
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provider network almost a year in
advance of the contract becoming
operational. In order to provide
flexibility to organizations as they build
their provider networks, we propose to
allow the 10-percentage point credit
towards the percentage of beneficiaries
residing within published time and
distance standards for the contracted
network in the pending service area, at
the time of application and for the
duration of the application review. At
the beginning of the applicable contract
year (that is, January 1), the 10percentage point credit would no longer
apply, and plans would need to be in
full compliance for the entire service
area. This aspect of our proposal will
balance the burden on applicants of
having network contracts in place close
to a year before the beginning of the
coverage year with the need to ensure
that the MA plans available to enrollees
have adequate networks for furnishing
covered benefits.
Under our proposal, initial and
service area expansion applicants
starting with the contract year 2024
application cycle would be required to
submit their proposed contracted
networks during the application
process. Applicants would upload their
HSD tables to the NMM by the
application deadline, and CMS would
generally follow the current operational
processes for network reviews, which
includes an opportunity to submit
exception requests as outlined in
§ 422.116(f). The disposition of the
exception request would be
communicated as part of the
opportunity to remedy defects found in
the application under § 422.502(c)(2).
Applicants for SAEs who are also due
for a triennial review would be required
to submit their pending service area
during the application process, and
their existing network service areas
separately, during the triennial review
in mid-June.
For these reasons, we propose the
following changes to § 422.116:
• Revise § 422.116(a)(1)(ii) provide
that beginning for contract year 2024, an
applicant for a new or expanding
service area must demonstrate
compliance with this section as part of
its application for a new or expanding
service area and CMS may deny an
application on the basis of an evaluation
of the applicant’s network for the new
or expanding service area.
• Add a new paragraph at
§ 422.116(d)(7), with the heading, ‘‘New
or expanding service area applicants.’’
to provide that beginning for contract
year 2024, an applicant for a new or
expanding service area receives a 10percentage point credit towards the
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percentage of beneficiaries residing
within published time and distance
standards for the contracted network in
the pending service area, at the time of
application and for the duration of the
application review. At the beginning of
the applicable contract year, this credit
no longer applies and if the application
is approved, the MA organization must
be in full compliance with the section.
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D. Part C and Part D Quality Rating
System
1. Background
CMS develops and publicly posts a 5star rating system for Medicare
Advantage (MA) and Part D plans based
on the requirement to disseminate
comparative information, including
information about quality, to
beneficiaries under sections 1851(d) and
1860D–1(c) of the Act and the collection
of different types of quality data under
section 1852(e) of the Act. The Star
Rating system for MA and Part D plans
is used to determine quality bonus
payment (QBP) ratings for MA plans
under section 1853(o) of the Act and the
amount of beneficiary rebates under
section 1854(b) of the Act. Cost plans
under section 1876 of the Act are also
included in the MA and Part D Star
Rating system, as codified at
§ 417.472(k). We use different data
sources to measure quality and
performance of contracts, such as CMS
administrative data, surveys of
enrollees, information provided directly
from health and drug plans, and data
collected by CMS contractors. Various
regulations require plans to report on
quality improvement and quality
assurance and to provide data which
help beneficiaries compare plans (for
example, §§ 417.472(j) and (k),
422.152(b), 423.153(c), and 423.156).
The methodology for the Star Ratings
system for the MA and Part D programs
is codified at §§ 422.160 through
422.166 and 423.180 through 423.186.
The Star Ratings are generally based
on measures of performance during a
period that is 2 calendar years before the
year for which the Star Ratings are
issued; for example, 2023 Star Ratings
will generally be based on performance
during 2021. For some measures, such
as the cross-sectional measures
collected through the Health Outcomes
Survey (HOS), Star Ratings are based on
performance up to 3 calendar years
prior to the Star Ratings year. For
example, the HOS survey administered
in 2021 asks about care received (for
example, whether a healthcare provider
advised the member to start, increase, or
maintain their level of exercise or
physical activity) in the 12 months prior
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to the survey’s administration—that is a
period of time covering parts of the 2020
and 2021 calendar years—and the data
are used for the 2023 Star Ratings.
In the interim final rule titled
‘‘Medicare and Medicaid Programs;
Policy and Regulatory Revisions in
Response to the COVID–19 Public
Health Emergency’’ (85 FR 19230)
published in the Federal Register on
April 6, 2020 with a March 31, 2020
effective date (hereafter referred to as
the ‘‘March 31st COVID–19 IFC’’), we
adopted a series of changes to the 2021
and 2022 Star Ratings to address the
disruption to data collection and impact
on performance for the 2020
measurement period posed by the
public health emergency (PHE) for
COVID–19. The Star Ratings changes
adopted in that rule addressed both the
needs of health and drug plans and their
providers to curtail certain data
collections and to adapt their current
practices in light of the PHE for COVID–
19 and the need to care for the most
vulnerable patients, such as the elderly
and those with chronic health
conditions. As explained in the March
31st COVID–19 IFC, we expected to see
changes in measure-level scores for the
2020 measurement period due to
COVID–19-related healthcare
utilization, reduced or delayed nonCOVID–19 care due to advice to patients
to delay routine and/or elective care,
and changes in non-COVID–19 inpatient
utilization. The March 31st COVID–19
IFC made some adjustments to account
for potential changes in measure-level
scores. (See 85 FR 19269 through 19275
for a description of the various
adjustments.)
The March 31st COVID–19 IFC
amended, as necessary, certain
calculations for the 2021 and 2022 Part
C and D Star Ratings to address the
expected impact of the PHE for COVID–
19 on data collection and performance
in 2020 that were immediately apparent.
As the PHE for COVID–19 progressed in
2020 with ultimately all areas across the
country eligible for Star Ratings disaster
adjustments for extreme and
uncontrollable circumstances under the
current regulations (§§ 422.166(i) and
423.186(i)) for the 2022 Star Ratings, it
became apparent that a modification to
the existing disaster policy was required
in order to calculate cut points for nonCAHPS measures for the 2022 Star
Ratings. We adopted regulations for how
Star Ratings would be calculated in the
event of extreme and uncontrollable
circumstances in the final rule
‘‘Medicare and Medicaid Programs;
Policy and Technical Changes to the
Medicare Advantage, Medicare
Prescription Drug Benefit, Programs of
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All-Inclusive Care for the Elderly
(PACE), Medicaid Fee-For-Service, and
Medicaid Managed Care Programs for
Years 2020 and 2021,’’ published in the
Federal Register in April 2019 (84 FR
15680), hereafter referred to as the April
2019 final rule. Under §§ 422.166(i)(9)(i)
and (i)(10)(i) and 423.186(i)(7)(i) and
(i)(8)(i), the numeric scores for contracts
with 60 percent or more of their
enrollees living in FEMA-designated
Individual Assistance areas at the time
of the extreme and uncontrollable
circumstance are excluded from: (1) The
measure-level cut point calculations for
non-CAHPS measures; and (2) the
performance summary and variance
thresholds for the reward factor. The 60
percent rule does not apply to the
calculation of cut points for CAHPS
measures because those measures do not
use the clustering methodology; thus,
CAHPS measures were not impacted by
this issue. Up until the 2022 Star
Ratings, disasters for which any Star
Rating adjustments had been made were
localized, and the 60 percent rule had
removed scores from only a small
fraction of contracts (that is, less than 5
percent of contracts on average). For
most measures, the extreme and
uncontrollable circumstance adjustment
applies for disasters from 2 years prior
to the Star Ratings year (that is, a
disaster that begins 130 during the 2020
measurement period results in a disaster
adjustment for the 2022 Star Ratings).
For Part C measures derived from the
HOS survey, the disaster adjustment is
delayed an additional year due to the
timing of the survey and 1 year recall
period. In the April 2019 final rule (84
FR 15772 through 15773), we
specifically gave the example of how
HOS and HEDIS–HOS measures 131 for
the 2023 Star Ratings would be adjusted
for contracts affected by an extreme and
uncontrollable circumstances in 2020.
We explained how the delay for HOS
measures due to the follow-up
component of HOS and the adjustment
for an extreme and uncontrollable
circumstance would be to the Star
Ratings for the year after the completion
of the follow-up HOS survey (that is
administered 2 years after the baseline
HOS survey).
Due to the unique circumstances
surrounding the PHE for COVID–19 in
which all contracts operational in 2020
qualified for the extreme and
uncontrollable circumstance
130 We use the start date of the incident period
to determine which year of Star Ratings could be
affected, regardless of whether the incident period
lasts until another calendar year.
131 The HEDIS measures derived from the HOS
include Monitoring Physical Activity, Reducing the
Risk of Falling, and Improving Bladder Control.
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adjustments, we created special rules for
the 2022 Star Ratings to be able to
calculate non-CAHPS measure-level cut
points and codified these special rules
at §§ 422.166(i)(11) and 423.186(i)(9).
Although the CAHPS surveys and
HEDIS data collection were not
completed in 2020 (we did conduct the
HOS survey in 2020 on a later schedule
than usual), CAHPS surveys and HEDIS
data collection completed in 2021
would reflect performance by plans in
2020 during the COVID–19 PHE and
would be used in the 2022 Star Ratings.
In the interim final rule titled ‘‘Medicare
and Medicaid Programs, Clinical
Laboratory Improvement Amendments
(CLIA), and Patient Protection and
Affordable Care Act; Additional Policy
and Regulatory Revisions in Response to
the COVID–19 Public Health
Emergency’’ (85 FR 54820), published in
the Federal Register and effective on
September 2, 2020 (hereinafter referred
to as the ‘‘September 2nd COVID–19
IFC’’), we revised the disaster policy
rules for calculating the non-CAHPS
measure-level cut points for the 2022
Star Ratings so we would be able to
calculate the 2022 Star Ratings for these
measures (85 FR 54844–47). The
September 2nd COVID–19 IFC also
modified the calculation of the
performance summary and variance
thresholds for the reward factor so as
not to exclude the numeric values for
affected contracts with 60 percent or
more of their enrollees in FEMAdesignated Individual Assistance areas
at the time of the extreme and
uncontrollable circumstance from the
determination of the performance
summary and variance thresholds.
These changes ensured that CMS was
able to calculate measure-level cut
points for those measures that qualified
for the disaster adjustment for the 2022
Star Ratings; calculate measure-level
2022 Star Ratings; apply the ‘‘higher of’’
policy for non-CAHPS measures as
described at §§ 422.166(i)(3)(iv),
(i)(4)(v), (i)(5), and (i)(6)(i) and (iv) and
423.186(i)(3) and (i)(4)(i) and (iv);
calculate the reward factor; and
ultimately calculate 2022 overall and
summary Star Ratings.
We intend to address the changes and
comments we received in response to
the March 31st COVID–19 IFC and the
September 2nd COVID–19 IFC in a
future final rule. We are proposing here
a specific provision for 2023 Star
Ratings for measures derived from the
HOS data collection administered in
2020.
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2. Measures Calculated From the HOS
Survey
In response to the September 2nd
COVID–19 IFC, some commenters asked
for clarification about the measures that
come from the HOS survey and when
the disaster policy would be applied in
light of how HOS measures receive
adjustment after an extreme and
uncontrollable circumstance. A few
commenters asked, based on previous
logic for disasters and HOS measures,
whether we anticipated that the
impacted HOS data collection period
would not be until 2021 and the ‘‘higher
of’’ methodology would be applicable to
reporting year 2023 for HOS measures.
Another commenter noted that using the
2020 Star Ratings as an example, the
contracts affected by 2018 disasters
received the ‘‘higher of’’ logic for most
measures; however, the HOS and
HEDIS–HOS measures used the ‘‘higher
of’’ logic only for contracts affected by
2017 disasters. The commenter stated if
this timing applies to 2020 disasters, the
HOS and HEDIS–HOS measures will
receive the higher of current or prior
year measure-level Star Ratings in the
2023 Star Ratings. The commenters
asked for clarification since the
September 2nd COVID–19 IFC adopted
a regulatory change to the 60 percent
rule for only the 2022 Star Ratings. We
are proposing here to address the HOS
measures used in the 2023 Star Ratings.
As described in the 2019 final Part C
and D rule (CMS–4185–F) (84 FR 15772
through 15773), for measures derived
from the HOS survey, the disaster policy
adjustment is for 3 years after the
extreme and uncontrollable
circumstance. Thus, we noted in the
preamble to that rule that the 2023 Star
Ratings would adjust measures derived
from the HOS survey for 2020 extreme
and uncontrollable circumstances. (85
FR 15772 through 15773) Based on the
comments received and the timing of
the HOS administration, we propose to
amend § 422.166(i) to specifically
address the 2023 Star Ratings, for
measures derived from the 2021 HOS
survey only, by adding § 422.166(i)(12)
to remove the 60 percent rule for
affected contracts. This amendment
would ensure that we are able to
calculate the Star Ratings cut points for
the three HEDIS measures derived from
the HOS survey and are able to include
these measures in the determination of
the performance summary and variance
thresholds for the reward factor for the
2023 Star Ratings. Without removing the
60 percent rule for HEDIS measures
derived from the HOS survey, we would
not be able to calculate these measures
for the 2023 Star Ratings or include
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them in the 2023 reward factor
calculation. By removing the 60 percent
rule, all affected contracts (that is,
contracts affected by the 2020 COVID–
19 pandemic) with at least 25 percent of
their enrollees in Individual Assistance
areas at the time of the disaster will
receive the higher of the 2022 or 2023
Star Rating (and corresponding measure
score) for each of the HEDIS measures
collected through the HOS survey as
described at § 422.166(i)(3)(iv).
As a reminder, in a Health Plan
Management System memorandum
issued on August 5, 2021 (‘‘Medicare
Health Outcomes Survey (HOS)
Outcome Measures Moved to Display
for 2022 and 2023 Star Ratings’’), we
explained that due to the pervasive way
in which COVID–19 has undermined
and continues to undermine the validity
of the two HOS outcome measures for
the 2020 and 2021 follow-up
measurement periods, CMS will
calculate the 2022 and 2023 Star Ratings
without the use of the two measures,
Improving or Maintaining Physical
Health and Improving or Maintaining
Mental Health. This decision was made
applying the standard in § 422.164(b).
E. Past Performance (§§ 422.502,
422.504, 423.503, and 423.505)
CMS has an obligation to ensure the
organizations in which we contract with
will be able to provide health care
services to beneficiaries in a highquality manner. We do not want
organizations entering into or expanding
in MA that have shown to be poor
performers. Currently, if an organization
meets all of the requirements in CMS’
application, CMS approves the
application. However, the application
requirements do not look at an
organization’s prior performance in
existing contracts. Therefore, if an
organization fails to provide key
services or administers the program
poorly, their application for a new
contract or a service area expansion
would still be approved. Allowing poor
performers into the Part C and Part D
programs puts beneficiaries at risk for
inadequate health care services and
prescription drugs. To avoid poor
performers from entering or expanding,
CMS first addressed this issue in the
MA and Part D program regulations in
2005. CMS has established, at
§§ 422.502(b) and 423.503(b), that we
may deny an application submitted by
an organization seeking an MA or Part
D contract, including for a service area
expansion, if that organization has
failed to comply with the requirements
of a previous MA or Part D contract. In
the April 2011 final rule (75 FR 19684
through 19686), we completed
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rulemaking that placed limits on the
period of contract performance that
CMS would review (that is, 14 months
preceding the application deadline) and
established that CMS would evaluate
contract compliance through a
methodology that would be issued
periodically through sub-regulatory
guidance. In the April 2018 final rule
(83 FR 16638 through 16639), we
reduced the review period to 12 months.
In the January 2021 final rule (86 FR
5864), we established that CMS would
only have the authority to deny
applications based on an organization’s
past performance if an organization was
subject to an intermediate sanction and/
or failed to maintain a fiscally sound
operation during the performance
review period. Up until the January
2021 final rule (86 FR 5864) CMS issued
a sub-regulatory methodology consisting
of eleven areas of poor performance,
including negative net worth and being
under intermediate sanctions during the
performance timeframe. The prior
methodology assigned ‘‘performance
points’’ to organizations for each area
the organization failed (for example, had
a negative net worth resulted in a
performance point). If the total number
of performance points reached CMS’
threshold the organization’s application
would be denied based on past
performance. Historically, only a
handful of applications have been
denied based on prior past performance,
with three denials since 2017. The low
number of denials has not impacted
access to MA plans nor do we believe
expanding the bases for denials will
impact access. In fact, the average
number of plans that a beneficiary has
access to has been increasing since 2015
with approximately 99.7% of
beneficiaries currently having access to
an MA plan. In addition, 97.7 of eligible
beneficiaries will have access to ten or
more plans for CY 2022.
As stated in the January 2021 final
rule, CMS’ overall policy with respect to
past performance remains the same. We
have an obligation to ensure MA
organizations and Part D sponsors can
fully manage their current contracts and
books of business before expanding.
CMS may deny applications based on
past contract performance in those
instances where the level of previous
non-compliance is such that granting
additional MA or Part D business to the
responsible organization would pose a
high risk to the success and stability of
the MA and Part D programs and their
enrollees.
The January 2021 final rule limited
the bases for denial based on past
performance to intermediate sanctions
and failure to maintain fiscal soundness.
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In this proposed rule, CMS seeks to
expand the bases for application denial
to include Star Ratings history,
bankruptcy proceedings, and certain
CMS compliance actions. CMS also
proposes to codify the types of
compliance notices which will be used
as a factor in CMS’ review of an
organization’s past performance. These
notices are Notices of Non-Compliance
(NONCs), Warning Letters (WLs), and
Corrective Action Plans (CAPs).
We propose to codify the new bases
for application denial based on past
contract performance as paragraphs
(b)(1)(i)(C)—Bankruptcy filing or under
bankruptcy proceedings, (b)(1)(i)(D)—
low Star Ratings, and (b)(1)(i)(E)—
Compliance Actions. We also propose to
codify CMS’ compliance actions which
are NONCs, WLs, and CAPs in
§§ 422.504(m) and 423.505(n). We are
not proposing to add a recent history of
Civil Money Penalties (CMPs) as a basis
for a past performance application
denial at this time, but we will consider
it in future rulemaking. Therefore, we
are soliciting comments on how best to
incorporate CMPs into CMS’
methodology used to deny applications
based on prior contract performance.
We are also proposing to correct a few
technical issues identified since the
final rule was published in January
2021. Specifically, we are proposing to
correct a drafting error in
§ 422.502(b)(1)(i)(A) that did not include
enrollment sanctions based on medical
loss ratios (MLRs) as a basis for an
application denial. Section
423.503(b)(1)(i)(A) already provides for
the denial of an application if the
organization failed to meet MLR
requirements and was prohibited from
enrolling new members pursuant to
§ 423.2410(c). The technical correction
would revise § 422.502(b)(1)(i)(A) to
also provide for the denial of an
application if the organization failed to
meet MLR requirements and was
prohibited from enrolling pursuant to
§ 422.2410(c). The new
§ 422.502(b)(1)(i)(A) would read as
follows, ‘‘. . . was subject to the
imposition of an intermediate sanction
under subpart O of this part or a
determination by CMS to prohibit the
enrollment of new enrollees pursuant to
§ 422.2410(c), with the exception of a
sanction imposed under § 422.752(d).’’
Secondly, we are proposing to correct a
minor technical error in
§ 423.503(b)(1)(i)(A) to remove the word
‘‘to’’ when referencing subpart O. The
revised sentence would read ‘‘. . . was
subject to the imposition of an
intermediate sanction under subpart O
of this part or a determination by CMS
to prohibit the enrollment of new
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enrollees pursuant to § 423.2410(c).’’
Finally, we are proposing to modify
§§ 422.502(b)(1) and 423.503(b)(1) by
deleting ‘‘. . . or fails to complete a
corrective action plan during the 12
months preceding the deadline
established by CMS for the submission
of contract qualification
applications. . .’’ References to CAPs in
§§ 422.502(b)(1) and 423.503(b)(1) were
codified more than 15 years ago. Since
the original provisions, CMS’ corrective
action process has changed and is no
longer a reason, by itself, to deny an
application. Our current review for past
performance does not view incomplete
CAPs as a sole basis for denying an
application. Nor does CMS intend to
deny an application on the sole basis of
an incomplete CAP. Therefore, we
propose to remove the references in
§§ 422.502(b)(1) and 423.503(b)(1).
As stated previously, we propose to
include in §§ 422.502(b)(1)(i)(C) and
423.503(b)(1)(i)(C), as a reason for
application denial, organizations that
have filed for bankruptcy or are
currently in bankruptcy proceedings.
Currently, we have the authority to deny
an application for organizations that fail
to maintain a fiscally sound operation
during the performance period. Failure
to maintain a fiscally sound operation
results in enrollees being at risk of not
being able to obtain needed medical
resources if the organization cannot or
will not pay its providers. Similar to
being fiscally unsound, an organization
that will potentially be declared
bankrupt may result in beneficiaries not
having access to needed services as
providers may terminate contracts when
the plan fails to pay for their services or
items. Since bankruptcy may result in
the closure of an organization’s
operations, permitting an organization
to expand while under bankruptcy
proceedings is not in the best interest of
the MA or Part D program. Based on
this, we believe that any organization
that has filed or is in bankruptcy
proceedings should not be permitted to
expand their current service area or
enter into a new contract.
We are also seeking to include, in
§§ 422.502(b)(1)(i)(D) and
423.503(b)(1)(i)(D), a recent history of
low Star Ratings as a reason for
application denial. We are proposing
that CMS would deny an application for
a new contract or a service area
expansion from any organization that
received 2.5 or fewer Stars. We
previously proposed that low Star
Ratings would be the basis for an
application denial but decided not to
finalize that proposal in the January
2021 final rule. In responses to
comments to the January 2021 final rule,
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we stated that a history of 3 consecutive
years of low Star Ratings permits CMS
to terminate an organization’s contract,
so we previously concluded it was not
necessary to include one year of low
ratings as a basis for a past performance
application denial. However, we have
re-evaluated our position, as discussed
below, and believe that a history of one
year of low Star Ratings merits an
application denial.
CMS’ Star Ratings are provided to
beneficiaries to help them make
informed health care choices. Moreover,
MA organizations and Part D sponsors
are required by §§ 422.504(b)(17) and
423.505(b)(26) to maintain summary
MA and/or Part D Star Ratings of at least
3 Stars. Contracts that have 2.5 or less
Stars are considered to be ‘‘low
performers.’’ Regulations at
§§ 422.510(a)(4) and 423.509(a)(4)
permit CMS to terminate a contract for
having less than 3 Stars for three
consecutive years in a row for Part C
summary ratings or for having less than
3 Stars for three consecutive years in a
row for Part D summary ratings. Such a
termination carries with it an exclusion
from future MA or Part D application
approvals for 38 months under
§§ 422.502(b)(3) and 423.503(b)(3), a
more significant consequence than the
1-year application denial we are
discussing in this proposed rule. We
have concluded that providing for an
application denial based on a 1-year
history of low Star Ratings is consistent
with CMS’ current practice of graduated
enforcement. Furthermore, CMS does
not want to provide an organization at
risk of being terminated in 2 years,
based on its Star Ratings history, with
an opportunity to expand. Expansion
would put more beneficiaries at risk of
losing their health care coverage if an
organization cannot improve its Star
Ratings. As a note, terminating contracts
based on Star Ratings rarely occurs,
with the last termination being prior to
2016. Based on this, CMS is seeking to
include one year of low Star Ratings as
a reason to deny new applications or
applications for service area expansions.
Finally, we are proposing to codify
our practice of issuing compliance
notices in §§ 422.504(m) and 423.505(n).
CMS is also proposing, in
§§ 422.502(b)(1)(i)(E) and
423.503(b)(1)(i)(E), to include the
receipt of specific types of compliance
notices as a reason to deny new
applications or applications for service
area expansions.
Prior to the January 2021 final rule,
CMS included compliance letters as a
category in our sub-regulatory past
performance methodology. This
methodology included NONCs, WLs,
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Warning Letters with Business Plans,
and CAPs. These notices are CMS’
formal way of recording an
organization’s failure to comply with
statutory and/or regulatory requirements
as well as providing notice to the
organization to correct their deficiencies
or risk further compliance and
enforcement actions. In §§ 422.504(m)
and 423.505(n), we are codifying
NONCs, WLs, and CAPs as types of
CMS compliance actions. CMS has been
issuing compliance notices for more
than 10 years. Based on our experience,
we have decided that Warning Letters
with Business Plans are no longer
necessary. NONCs, WL, and CAPs are
sufficient to record non-compliance that
does not yet warrant stronger
enforcement action. Based on this, we
will not codify Warning Letters with
Business Plans as a type of compliance
action.
Of these three types of notices,
Requests for CAPs are the most serious
of the notice types. CMS issues these
notices pursuant to §§ 422.510(c) and
423.509(c), which require CMS to afford
non-compliant organizations the
opportunity to develop and implement
a corrective action plan prior to
terminating an MA or Part D contract.
CMS may request CAPs for a one-time
egregious error or an organization’s
continued failure to correct previously
identified deficiencies. The noncompliance resulting in a CAP request
usually has beneficiary impact, such as
failure to process appeals timely or
marketing misrepresentation. In cases
where CMS requests a CAP where there
is no beneficiary impact, the majority
are for continued non-compliance with
requirements.
WLs are an intermediate level of
compliance action, between a NONC
and a CAP. WLs, similar to CAPs, are
issued for more egregious instances of
non-compliance or continued noncompliance. However, the egregiousness
or continued non-compliance, at the
time of the notice, would not warrant a
request for a CAP. Examples include
continued failure to timely send
Explanation of Benefits, multiple cost/
benefit errors on required beneficiary
communication documents, and
instances of unsolicited marketing.
NONCs are the lowest form of a
compliance action issued by CMS.
These notices are issued for the least
egregious failures. These failures are
often a first-time offense, affect a small
number/percentage of beneficiaries, or
issues that have no beneficiary impact.
Examples may include failure to submit
and/or attest to agent/broker
compensation data or failure to upload
or correctly upload marketing materials.
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In determining the level of severity of
a compliance action, CMS considers
whether an organization self-reported
the non-compliance. CMS considers
items self-reported when CMS would
not have otherwise known about the
issue. In cases where we direct
organizations to take a specific action,
such as reviewing and reporting errors
in Summary of Benefits (SB) and
Evidence of Coverage (EOC) documents,
CMS does not consider this selfreporting.
As mentioned above, self-reporting
can affect the level of compliance action
issued. CMS reviews the organization’s
non-compliance and whether the
organization self-reported the issue or
CMS found the issue through means
such as, complaint reviews, notification
by a State entity, or a review of
requested data. Based on the issue
involved, CMS determines the
appropriate level of compliance that
should be issued, such as a WL or a
NONC. If the organization did selfreport, CMS will consider lowering the
level of compliance (for example,
issuing a NONC instead of a WL).
However, CMS is not required to lower
the level of compliance action if the
issue was self-reported. This is
especially the case with respect to
NONCs, where the non-compliance is
significant enough to warrant a NONC
even if self-reported.
We propose to assign points to each
type of compliance action based on the
type of notice and then apply a
compliance action threshold to
determine if the application should be
denied. The following points would be
assigned: CAP—6 points, WL—3 points,
NONC—1 point. CMS will then total the
points accrued for each organization,
and those who are at or above a
specified threshold may have
applications for new contracts or service
area expansions denied on the basis of
past performance.
CMS is proposing a threshold of 13
compliance action points. CMS would
have the right to deny applications from
any organization who scored 13 or more
compliance action points. This would
be the equivalent of just over two CAPs.
We believe any organization whose
performance is such that two CAPs and
a NONC are issued or a combination of
compliance actions that add up to 13
points should not be permitted to
expand. In determining this threshold,
we reviewed compliance actions taken
from 2017 through November 2021. In
the review of this data no more than
three organizations, out of over three
hundred organizations, scored 13 or
more compliance action points in any
one year. When looking at a percentile,
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based on historical data, an organization
would need be in the top 2% of plans
based on compliance action points to
accrue 13 compliance action points. We
solicit comments on alternative
methodologies for considering
compliance notices, such as calculating
outlier performance based on
percentages.
For these reasons, we propose to
revise §§ 422.502(b), 422.504(m),
423.503(b), and 422.505(n) to read as set
out in the regulatory text.
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F. Marketing and Communications
Requirements on MA and Part D Plans
To Assist Their Enrollees (§§ 422.2260
and 423.2260, 422.2267, and 423.2267)
Sections 1851(h) and (j) of the Act
provide a structural framework for how
MA organizations may market to
beneficiaries and direct CMS to adopt
standards related to the review of
marketing materials and limitations on
marketing activities. Section 1860D–
1(b)(1)(B)(vi) of the Act directs that the
Secretary use rules similar to and
coordinated with the MA rules at
section 1851(h) of the Act for approval
of marketing material and application
forms for Part D plan sponsors. Section
1860D–4(l) of the Act applies certain
prohibitions under section 1851(h) of
the Act to Part D sponsors in the same
manner as such provisions apply to MA
organizations. In addition, sections
1852(c) and 1860D–4(a) of the Act
provide that MA organizations and Part
D sponsors must disclose specific types
of information to each enrollee. Based
on the aforementioned authorities, CMS
promulgated regulations related to
marketing and mandatory disclosures by
MA organizations and Part D sponsors
in 42 CFR part 422, subpart C (at
§ 422.111) and subpart V; as well as 42
CFR part 423, subpart C (at § 423.128)
and subpart V. These regulations
include the specific standards and
prohibitions in the statute as well as
standards and prohibitions promulgated
under the statutory authority granted to
the agency. Additionally, under 42 CFR
417.428, most marketing requirements
in subpart V of part 422 apply to section
1876 cost plans. Because these
proposals are applicable to MA
organizations, Part D plan sponsors and
cost plans, we collectively refer to these
entities as ‘‘plans.’’ Finally, CMS has
authority to adopt additional contract
terms for cost plans (section
1876(i)(3)(D)), MA plans (section
1857(e)(1)), and Part D plans (section
1860D–12(b)(3)(D) of the Act) where
such terms are not inconsistent with the
Medicare statute and that we determine
are necessary and appropriate.
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In the January 2021 final rule (86 FR
5864), we codified much of the
communications and marketing
guidance previously found in the
Medicare Communications and
Marketing Guidelines (MCMG). In this
proposed rule, we propose to codify
additional guidance from the MCMG
that was not part of the January 2021
final rule related to member ID card
standards, the limited access to
preferred cost sharing pharmacies
disclaimer, plan website instructions on
how to appoint a representative, and the
website posting of enrollment
instructions and forms. In addition, we
are proposing several new
communications and marketing
requirements aimed at further
safeguarding Medicare beneficiaries,
including reinstating the requirement
that plans include a multi-language
insert with specified required materials.
Finally, we are proposing requirements
to address concerns associated with
third-party marketing activities.
1. Required Materials and Content
Under § 422.111(i), MA plans must
issue and reissue (as appropriate)
member identification cards that
enrollees may use to access covered
services under the plan. Likewise, under
1860D–4(b)(2)(A) of the Act and
§ 423.120(c)(1), a Part D plan sponsor
must issue a card or other type of
technology that its enrollees may use to
access negotiated prices for covered Part
D drugs. Currently, CMS guidance for
additional ID card standards resides in
the MCMG. We are proposing to codify
existing guidance for ID card
requirements under §§ 422.2267(e)(30)
and 423.2267(e)(32). In addition, we
will renumber the remaining required
content beginning with the Federal
Contracting statement, currently at
§§ 422.2267(e)(30) and 423.2267(e)(32).
In the January 2021 final rule, when
codifying several other required
disclaimers previously provided in the
MCMG, Appendix 2, at §§ 422.2267(e)
and 423.2267(e), CMS inadvertently left
out the disclaimer for Part D sponsors
with limited access to preferred cost
sharing pharmacies. The disclaimer
provides important safeguards for
Medicare beneficiaries enrolled in Part
D plans that only provide access to
preferred cost sharing through a limited
number of pharmacies by alerting these
beneficiaries that the preferred costs
may not be available at the pharmacy
they use, and by providing information
to these beneficiaries about how to
access the list of pharmacies offering
prescription drugs at a preferred cost in
the beneficiary’s area. We therefore
propose to codify the requirements for
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1899
this disclaimer at § 423.2267(e)(40). We
also note that, as required under
§ 422.500, MA plans that offer the Part
D benefit must comply with Part 423
rules.
2. Website Requirements
The regulations at §§ 422.111(h)(2)
and 423.128(d)(2) require plans to have
an internet website and include
requirements regarding posted content.
In the January 2021 final rule, we
codified additional requirements for
plan websites at §§ 422.2265 and
423.2265 based on section 70.1.3
(Required Content) of the MCMG. In
doing so, we inadvertently failed to
include the requirement that plans post
instructions about how to appoint a
representative and include a link to a
downloadable version of the CMS
Appointment of Representative Form
(Control Number 0938–0950)), as well
as enrollment instructions and forms.
We propose to include these two
requirements under §§ 422.2265(b)(13),
423.2265(b)(14), 422.2265(b)(14), and
423.2265(b)(15), respectively.
3. Multi-Language Insert
The multi-language insert (MLI) is a
standardized document that informs the
reader that interpreter services are
available in Spanish, Chinese, Tagalog,
French, Vietnamese, German, Korean,
Russian, Arabic, Italian, Portuguese,
French Creole, Polish, Hindi, and
Japanese; the 15 most common nonEnglish languages in the United States.
Beginning in 2012, the Medicare
Marketing Guidelines (MMG) required
plans to include the MLI with the
Summary of Benefits (SB), Annual
Notice of Change (ANOC)/Evidence of
Coverage (EOC), and the enrollment
form (most recently in section 30.5.1 of
the 2017 MMG, issued on June 10,
2016). The issuance of the MLI was
independent of the translation
requirements for any non-English
language that is the primary language of
at least 5 percent of the individuals in
a plan benefit package (PBP) service
area, as currently required under
§§ 422.2267(a)(2) and 423.2267(a)(2).
However, the MLI guidance in the MMG
did require plans to also include the
required statement in any language that
met the 5 percent threshold but was not
already included on the MLI.
On May 18, 2016, the Office for Civil
Rights (OCR) published a final rule (81
FR 31375) implementing section 1557 of
the Patient Protection and Affordable
Care Act (PPACA) (Pub. L. 111–148).
Section 1557 of the PPACA provides
that an individual shall not be excluded
from participation in, be denied the
benefits of, or be subjected to
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discrimination on the grounds
prohibited under Title VI of the Civil
Rights Act of 1964, 42 U.S.C. 2000d et
seq. (race, color, national origin), Title
IX of the Education Amendments of
1972, 20 U.S.C. 1681 et seq. (sex
(including pregnancy, sexual
orientation, and gender identity)), the
Age Discrimination Act of 1975, 42
U.S.C. 6101 et seq. (age), or Section 504
of the Rehabilitation Act of 1973, 29
U.S.C. 794 (disability), under any health
program or activity, any part of which
is receiving federal financial assistance;
any health program or activity
administered by the Department; or any
program or activity administered by any
entity established under Title I of the
Act. Part of OCR’s final rule included
the requirement that all covered entities
include taglines with all ‘‘significant
communications’’. The sample tagline
provided by the Department consisted
of a sentence stating ‘‘ATTENTION: If
you speak [insert language], language
assistance services, free of charge, are
available to you. Call 1–xxx–xxx–xxxx
(TTY: 1–xxx–xxx–xxxx).’’ in the top 15
languages spoken in a state or states.
Because of the inherent duplication
with the MLI, CMS issued an HPMS
email on August 25, 2016 removing the
MLI. On June 14, 2019, OCR published
a proposed rule that, among other
actions, proposed to repeal the
requirement that notices and taglines be
provided with all significant
communications (84 FR 27846). Finally,
on June 19, 2020, OCR published a final
rule that finalized the repeal of the
notice and tagline requirements while
requiring that a covered entity take
reasonable steps to ensure meaningful
access to its programs or activities by
LEP individuals (85 FR 37160, 37210,
37245).
In the February 2020 proposed rule,
CMS proposed an availability of nonEnglish translations disclaimer. The
disclaimer consists of the statement
‘‘ATTENTION: If you speak [insert
language], language assistance services,
free of charge, are available to you. Call
1–XXX–XXX–XXXX (TTY: 1–XXX–
XXX–XXXX).’’ We proposed that the
disclaimer be required in all nonEnglish languages that met the five
percent threshold for language
translation under §§ 422.2267(a)(2) and
423.2267(a)(2). In addition, when
applicable, we proposed the disclaimer
be added to all required materials under
§§ 422.2267(e) and 423.2267(e).
However, we did not finalize the
proposed disclaimer in January 2021
final rule. In doing so, we stated that
CMS believed future rulemaking
regarding non-English disclaimers, if
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appropriate, was best addressed by
OCR, as those requirements would be
HHS-wide instead of limited to CMS.
We also stated that deferring to OCR’s
oversight and management of any
requirements related to non-English
disclaimers is in the best interest of the
Medicare program.
It is important to note that none of the
actions impacting the various
notifications of interpreter services
changed the requirement that plans
must provide these services under
applicable law. Plans have long been
required to provide interpreters when
necessary to ensure meaningful access
to limited English proficient
individuals, consistent with existing
civil rights laws. In fact, in the January
2021 final rule, CMS codified call center
requirements under §§ 422.111(h)(1)(iii)
and 423.128(d)(1)(iii) that requires
interpreter services be provided to nonEnglish speaking and limited English
proficient (LEP) individuals at no cost.
In the months following the
publication of the January 2021 final
rule, we have gained additional insight
regarding the void created by the lack of
any notification requirement associated
with the availability of interpreter
services for Medicare beneficiaries. The
U.S. Census Bureau’s 2019 American
Community Survey (ACS) 1-year
estimates show that 12.2 percent of
individuals sixty-five and older speak a
language other than English in the home
(https://data.census.gov/cedsci/
table?q=language&tid=ACSST
1Y2019.S1603). CMS considers the
materials required under §§ 422.2267(e)
and 423.2267(e) to be vital to the
beneficiary decision making process.
Providing a notification for beneficiaries
with limited English proficiency that
translator services are available provides
a clear path for this portion of the
population to properly understand and
access their benefits. We have also
reviewed Complaint Tracking Module
(CTM) cases related to ‘‘language’’ and
found that several cases report
beneficiary confusion stemming from
not fully understanding materials based
on a language barrier. In retrospect, we
now believe that solely relying on the
requirements delineated in OCR’s 2020
rulemaking for covered entities to
convey the availability of interpreter
services is insufficient for the MA, cost
plan, and Part D programs and is not in
the best interest of Medicare
beneficiaries who are evaluating
whether to receive their Medicare
benefits through these plans and who
are enrolled in these plans. We believe
it is counterproductive to have
regulatory requirements for interpreter
services without an accompanying
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requirement to inform beneficiaries that
the service is available.
We are proposing to reinstitute a
requirement to use the MLI under
§§ 422.2267(e)(31) and 423.2267(e)(33).
Similar to the previously required
version, the MLI will state ‘‘We have
free interpreter services to answer any
questions you may have about our
health or drug plan. To get an
interpreter, just call us at [1–xxx–xxx–
xxxx]. Someone who speaks [language]
can help you. This is a free service.’’ in
the 15 most common non-English
languages in the United States. In
addition, we propose to require plans to
also include the required statement in
any language that meets the five percent
threshold for a plan’s service area, as
currently required under
§§ 422.2267(a)(2) and 423.2267(a)(2) for
translation of required materials, when
not currently on the standardized MLI.
Finally, we propose to require the MLI
to be included with all required
materials listed in §§ 422.2267(e) and
423.2267(e). If OCR were in the future
to finalize broader or more robust
requirements associated with interpreter
services than what CMS is proposing
and plans adopted those broader or
more robust OCR requirements, CMS
will consider plans compliant with the
MLI requirements we have proposed in
this rule.
4. Third-Party Marketing Organizations
As most recently expressed in an
October 8, 2021 HPMS memo, we have
become increasingly concerned with the
activities of third-party marketing
organizations (TPMOs) and the impact
of those activities on Medicare
beneficiaries. We have seen a significant
increase in third party marketing (for
example, television ads, direct mailers)
in the past few years. In addition, we
have seen a significant increase in
marketing related complaints from
beneficiaries directly attributed to the
activities of TPMOs. In fact, when
comparing 2020 to the first eleven
months of 2021, marketing based CTM
complaints have more than doubled. We
believe the increase in complaints is
attributed to third-party advertising that
misleads beneficiaries and results in
them contacting third-parties to find out
how they can get the advertised
benefits. Based on the CTM data, CMS
also has reviewed several sales and
enrollment call recordings between
TPMO staff and beneficiaries. Many of
these calls demonstrate that
beneficiaries are confused by these
TPMOs, including confusion regarding
who they are speaking to, what plans
the TPMOs represent, and that the
beneficiary may be unaware that they
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are enrolling into a new plan during
these phone conversations. CMS
acknowledges that in some instances
TPMOs can serve a role in helping
beneficiaries find a plan that best meets
their needs. However, CMS believes
additional regulatory oversight is
required to protect Medicare
beneficiaries from bad actors in this
space and to ensure that Medicare
health and drug plans are appropriately
overseeing and maintaining
responsibility for the entities that
conduct marketing and, potentially,
enrollment activities on their behalf.
Therefore, CMS believes additional
regulatory oversight is required to
protect Medicare beneficiaries from
confusing and potentially misleading
activities. CMS is proposing several
updates to various sections of parts 422
and 423, subpart V.
We first propose to define TPMOs in
§§ 422.2260 and 423.2260 as being
organizations that are compensated to
perform lead generation, marketing,
sales, and enrollment related functions
as a part of the chain of enrollment, that
is the steps taken by a beneficiary from
becoming aware of a plan or plans to
making an enrollment decision. In
addition, the proposed definition
includes that TPMOs may be first tier,
downstream or related entity (FDRs), as
defined under §§ 422.504(i) and
423.505(i), but TPMOs may also be
other businesses which are customers of
an MA or Part D plan or customers of
an MA or Part D plan’s FDRs. CMS is
specifically seeking comments from
stakeholders regarding the proposed
TPMO definition and whether it is
sufficiently broad to capture the scope
of the types of entities that may be in
a position of marketing Medicare health
and drug plans.
We next propose a required
standardized disclaimer be used by
TPMOs, in §§ 422.2267(e)(41) and
423.2267(e)(41), that states ‘‘We do not
offer every plan available in your area.
Any information we provide is limited
to those plans we do offer in your area.
Please contact Medicare.gov or 1–800–
MEDICARE to get information on all of
your options.’’ MA organizations and
Part D sponsors will need to ensure that
any TPMO with which they do
business, either directly or indirectly,
utilizes this disclaimer were
appropriate. MA organizations and Part
D sponsor may ensure TPMO’s
adherence with these requirements
through contractual arrangements,
review of materials or other appropriate
oversight methods available to the MA
organization or Part D sponsor such as
complaint reviews or audits. Statements
from TPMOs such as ‘‘we will help pick
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the best plan for you’’ are misleading to
beneficiaries as they generally mean the
TPMO’s help will be limited to the
plans they offer. For those TPMOs who
truly offer every option in a given
service area, the disclaimer will not be
required. We propose the disclaimer to
be prominently displayed on the
TPMO’s website and marketing
materials, including all print materials
and television advertising that meet the
definition of marketing. We also
propose requiring the disclaimer be
provided verbally, electronically, or in
writing, depending on how the TPMO is
interacting with the beneficiary. In cases
where the TPMO is providing
information through telephonic means,
this disclaimer must be provided within
the first minute of the call. We believe
the disclaimer will help to reduce the
type of beneficiary confusion CMS
observed when we listened to TPMObased sales calls.
Finally, we are proposing new TPMO
oversight responsibilities in §§ 422.2274
and 423.2274, covering agent, broker,
and other third-party requirements. The
proposed requirements will fall under a
newly created §§ 422.2274(g) and
423.2274(g), with the heading ‘‘TPMO
oversight,’’ and will work in
conjunction with the current FDR
requirements, when applicable, in
§§ 422.504(i) and 423.505(i). We
propose that, as a part of their oversight
responsibilities, plans that do business
with a TPMO, either directly or
indirectly through an FDR, are
responsible for ensuring that the TPMO
adheres to any requirements that apply
to the plan. In doing so, we are making
it clear that an MA or Part D plan cannot
purchase the services of a TPMO, and
thereby evade responsibilities for
compliance. This proposal includes
those instances where the TPMO does
not contract either directly with the MA
organization or the Part D sponsor or
indirectly with a plan’s FDR, but where
the plan or its FDR purchases leads or
otherwise receives leads directly or
indirectly from a TPMO. We believe it
is the responsibility of the MA
organization or Part D sponsor to have
knowledge of how and from where leads
or enrollments are obtained. We believe
this requirement is necessary to address
the types of confusing and potentially
misleading activities that, as previously
discussed, CMS understands to have
resulted in hundreds of Complaint
Tracking Module complaints related to
TPMOs identified by CMS from 2020
and 2021. In order to ensure
beneficiaries are enrolled in the plan
that best meets their needs, MA
organizations and Part D sponsors must
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1901
have knowledge and oversee all leads
and enrollments. We also propose to
require plans (and their FDRs), in their
contracts, written arrangements, or
agreements with TPMOs, to require
TPMOs to disclose to the plan any
subcontracted relationships used for
marketing, lead generation, and
enrollment; require sales calls with
beneficiaries to be recorded in their
entirety; and have TPMOs report to
plans any staff disciplinary actions
associated with Medicare beneficiary
interaction on a monthly basis. We
believe these proposed reporting
requirements will ensure that plans are
made aware of all activities associated
with the chain of enrollment.
In addition, we are proposing
beneficiary notifications associated with
TPMO lead generating activities. In our
experience, lead generating activities are
typically conducted by a TPMO who
uses advertisements containing
information regarding MA or Part D
plans or programs as a means of enticing
beneficiaries to respond, for example by
calling an ‘‘800’’ number seen on TV or
in a direct mail piece. When a
beneficiary responds, their information
is collected and becomes a ‘‘lead’’ that
can then be provided to a licensed agent
or broker, typically based on
renumeration, who can complete an
enrollment. CMS has received a number
of complaints from partners such as
state regulators, State Health Insurance
Assistance Programs (SHIPs), and
Senior Medicare Patrol (SMP) who have
expressed concerns that beneficiaries
are being contacted directly by agents
and brokers without having knowledge
of how the agent had their contact
information. We have also received a
number of CTM cases where
beneficiaries have expressed similar
concerns. Based on our review of these
cases, it seems clear that it is not a case
of unsolicited telephonic contact, which
is currently prohibited under
§§ 422.2264(a)(2)(iv) and
423.2264(a)(2)(iv); rather it is a case of
a beneficiary filling out a business reply
card or responding to an advertisement
that does not make it clear that doing so
will result in being contacted by an
agent or broker. We are proposing to
require that plans ensure that TPMOs
conducting lead generating activities
must inform the beneficiary that his or
her information will be provided to a
licensed agent for future contact, or that
the beneficiary is being transferred to a
licensed agent who can enroll him or
her into a new plan. We believe this
requirement will help to eliminate
beneficiary confusion by making the
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role of lead generating TPMOs more
transparent.
Overall, we believe the proposed
requirements associated with TPMOs
will result in greater plan oversight of
TPMOs, and in turn, result in a more
positive beneficiary experience as it
relates to learning about plan choices to
best meet their health care needs. We
also believe the proposed requirements,
if implemented, would complement and
strengthen existing requirements. For
example, under §§ 422.2262(a)(1)(iii)
and 423.2262(a)(1)(iii), plans must not
engage in activities that could mislead
or confuse Medicare beneficiaries. As
previously discussed, we are concerned
this requirement is not being met as it
applies to certain TPMO activities
performed on behalf of plans or in
connection with marketing for plans.
MA organizations and Part D sponsors
are ultimately responsible for the
marketing and enrollment activities
done by them or on their behalf,
ensuring that marketing is not
misleading or confusing. The proposed
disclaimers and notifications will
ensure that beneficiaries are more
informed. Moreover, the more robust
reporting requirements and oversight
proposed will create a better mechanism
for plans to be made aware when
beneficiary related issues to arise.
To reiterate and summarize, the
proposed new and revised regulatory
sections and their content are as
follows:
• Sections 422.2260 and 423.2260 are
revised to add a definition for Third
Party Marketing Organization (TPMO).
• Sections 422.2265(b)(13) and
423.2265(b)(14) are revised to add
instructions on how to appoint a
representative and to add enrollment
instructions and forms.
• Sections 422.2267(e)(30) and
423.2267(e)(32) are revised to add the
Member ID card and requirements for
the card as a model document.
• Sections 422.2267(e)(31) and
423.2267(e)(33) are revised to add the
Multi-Language Insert.
• Sections 422.2267(e)(41) and
423.2267(e)(41) are revised to add the
Third-Party Marketing disclaimer.
• Section 423.2267(e)(40) is revised to
add the Limited Access to Preferred
Cost Sharing disclaimer.
• Sections 422.2274 and 423.2274 are
revised to apply MA and Part D
oversight to TPMOs.
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G. Proposed Regulatory Changes to
Medicare Medical Loss Ratio Reporting
Requirements and Release of Part C
Medical Loss Ratio Data (§§ 422.2460,
422.2490, and 423.2460)
1. Background
Section 1103 of Title I, Subpart B of
the Health Care and Education
Reconciliation Act (Pub. L. 111–152)
amended section 1857(e) of the Act to
add a medical loss ratio (MLR)
requirement to Medicare Part C (MA
program). An MLR is expressed as a
percentage, generally representing the
percentage of revenue used for patient
care rather than for such other items as
administrative expenses or profit.
Because section 1860D–12(b)(3)(D) of
the Act incorporates by reference the
requirements of section 1857(e) of the
Act, these MLR requirements also apply
to the Medicare Part D program. In the
May 23, 2013 Federal Register, we
published a final rule titled ‘‘Medicare
Program; Medical Loss Ratio
Requirements for the Medicare
Advantage and the Medicare
Prescription Drug Benefit Programs’’ (78
FR 31284) (hereinafter referred to as the
May 2013 Medicare MLR final rule), we
codified the MLR requirements for MA
organizations and Part D prescription
drug plan sponsors (‘‘Part D sponsors’’)
(including organizations offering cost
plans that offer the Part D benefit) in the
regulations at 42 CFR part 422, subpart
X, and part 423, subpart X.
Generally, the MLR for each MA and
Part D contract reflects the ratio of costs
(numerator) to revenues (denominator)
for all enrollees under the contract. For
an MA contract, the MLR reflects the
percentage of revenue received under
the contract spent on incurred claims
for all enrollees, prescription drug costs
for those enrollees in MA plans under
the contract offering the Part D benefit,
quality initiatives that meet the
requirements at § 422.2430, and
amounts used to reduce Part B
premiums. The MLR for a Part D
contract reflects the percentage of
revenue received under the contract
spent on incurred claims for all
enrollees for Part D prescription drugs,
and on quality initiatives that meet the
requirements at § 423.2430. The
percentage of revenue that is used for
other items such as administration,
marketing, and profit is excluded from
the numerator of the MLR (see
§§ 422.2401 and 423.2401;
422.2420(b)(4) and 423.2420(b)(4);
422.2430(b) and 423.2430(b)).
For contracts for 2014 and later, MA
organizations and Part D sponsors are
required to report their MLRs and are
subject to financial and other sanctions
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for failure to meet the statutory
requirement that they have an MLR of
at least 85 percent (see §§ 422.2410 and
423.2410). The statute imposes several
levels of sanctions for failure to meet the
85 percent minimum MLR requirement,
including remittance of funds, a
prohibition on enrolling new members,
and ultimately, contract termination.
The minimum MLR requirement creates
incentives for MA organizations and
Part D sponsors to reduce administrative
costs, such as marketing costs, profits,
and other uses of the revenue received
by plan sponsors, and helps to ensure
that taxpayers and enrolled beneficiaries
receive value from Medicare health and
drug plans.
Section 1001(5) of the Patient
Protection and Affordable Care Act
(Pub. L. 111–148), as amended by
section 10101(f) of the Health Care and
Education Reconciliation Act (Pub. L.
111–152), also established a new MLR
requirement under section 2718 of the
Public Health Service Act that applies to
issuers of employer group and
individual market private insurance. We
will refer to the MLR requirements that
apply to issuers of private insurance as
the ‘‘commercial MLR rules.’’
Regulations implementing the
commercial MLR rules are published at
45 CFR part 158.
We propose here modifications to the
MLR reporting requirements in the
Medicare Part C and Part D programs
and to the regulation that governs the
release of Part C MLR data.
2. Proposal To Reinstate Detailed MLR
Reporting Requirements (§§ 422.2460
and 423.2460)
Each year, MA organizations and Part
D sponsors submit to CMS data
necessary for the Secretary to determine
whether each MA or Part D contract has
satisfied the minimum MLR
requirement under sections 1857(e)(4)
and 1860D–12(b)(3)(D) of the Act. In the
May 2013 Medicare MLR final rule (78
FR 31284) that established the Medicare
MLR regulations, CMS codified at
§§ 422.2460 and 423.2460 that, for each
contract year, each MA organization and
Part D sponsor must submit an MLR
Report to CMS that included the data
needed by the MA organization or Part
D sponsor to calculate and verify the
MLR and remittance amount, if any, for
each contract such as the amount of
incurred claims, expenditures on
quality improving activities, non-claims
costs, taxes, licensing and regulatory
fees, total revenue, and any remittance
owed to CMS under § 422.2410 or
§ 423.2410.
To facilitate the submission of MLR
data, CMS developed a standardized
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MLR Report template that MA
organizations and Part D sponsors were
required to populate with their data and
upload to the Health Plan Management
System (HPMS), starting with contract
year (CY) 2014 MLR reporting, which
occurred in December 2015. Based on
the data entered by the MA organization
or Part D sponsor for each component of
the MLR numerator and denominator,
the MLR reporting software would
calculate an unadjusted MLR for each
contract. The MLR reporting software
would also calculate and apply the
credibility adjustment provided for in
§§ 422.2440 and 423.2440, based on the
number of member months entered into
the MLR Report, in order to calculate
the contract’s adjusted MLR and
remittance amount (if any). In addition
to the numerical fields used to calculate
the MLR and remittance amount, the
MLR Report template included narrative
fields in which MA organizations and
Part D sponsors provided detailed
descriptions of the methods used to
allocate expenses, including how each
specific expense met the criteria for the
expense category to which it was
assigned.
In developing the MLR reporting
format, CMS attempted to model it on
the tools used to report commercial
MLR data. This was in keeping with a
general policy of attempting to align the
Medicare MLR requirements with the
commercial MLR requirements to limit
the burden on organizations that
participate in both markets, and to make
commercial and Medicare MLRs as
comparable as possible for comparison
and evaluation purposes. We also cited
this policy when we amended our
regulations to authorize the public
release of the Part C and Part D MLR
data that we collect for a contract year
under §§ 422.2460 and 423.2460; we
noted that the release of Medicare MLR
data aligned with disclosures of MLR
data that issuers of commercial health
plans submit each year as required by
section 2718 of the Public Health
Service Act (81 FR 46162, 46405).
In the proposed rule titled ‘‘Medicare
Program; Contract Year 2019 Policy and
Technical Changes to the Medicare
Advantage, Medicare Cost Plan,
Medicare Fee-for-Service, the Medicare
Prescription Drug Benefit Programs, and
the PACE Program’’ (82 FR 56459),
which appeared in the Federal Register
on November 28, 2017 (hereinafter
referred to as the November 2017
proposed rule), we proposed to modify
the MLR reporting requirements by
significantly reducing the amount of
MLR data that MA organizations and
Part D sponsors submit to CMS on an
annual basis, starting with CY 2018. As
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part of an initiative to reduce the
regulatory burden for MA organizations
and Part D sponsors, we proposed to
revise the MLR reporting requirements
so that MA organizations and Part D
sponsors would no longer be required to
report the underlying data needed to
calculate and verify the MLR and
remittance amount, if any, for each
contract; instead, they would only have
to report each contact’s MLR and the
remittance amount, if any.
We received numerous comments on
our proposed changes to the MLR
reporting requirements in the November
2017 proposed rule, which we
addressed in the final rule titled
‘‘Medicare Program; Contract Year 2019
Policy and Technical Changes to the
Medicare Advantage, Medicare Cost
Plan, Medicare Fee-for-Service, the
Medicare Prescription Drug Benefit
Programs, and the PACE Program’’ (83
FR 16440), which appeared in the April
16, 2018 Federal Register (hereinafter
referred to as the April 2018 final rule).
Although MA organizations and Part D
plan sponsors generally supported the
proposed reduction in the amount of
MLR data they would be required to
submit on an annual basis, some
commented that they did not expect
their MLR reporting burden to be
significantly reduced since they would
still be required to collect and analyze
the same information in order to
calculate the MLR percentage and
remittance amount. In response to
comments that contended that we
would be unable to conduct meaningful
compliance oversight with the minimal
amount of MLR data that we proposed
to collect, we noted our continued
authority under § 422.2480 or
§ 423.2480 to conduct selected audit
reviews of the data reported under
§§ 422.2460 and 423.2460 for purposes
of determining that remittance amounts
under §§ 422.2410(b) and 423.2410(b)
were calculated and reported accurately
and sanctions under §§ 422.2410(c) and
423.2410(c) were appropriately applied.
We expressed our belief that we could
continue to effectively oversee MA
organizations’ and Part D sponsors’
compliance by relying solely on audits
(83 FR 16675) and finalized the
proposed changes to the MLR reporting
requirements at §§ 422.2460 and
423.2460. As a result, for CY 2018 and
subsequent contract years, MA
organizations and Part D sponsors are
only required to report each contact’s
MLR and the remittance amount, if any.
In light of subsequent experience
overseeing the administration of the
Medicare MLR program while the
simplified MLR reporting requirements
have been in effect, and after further
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consideration of the potential impacts
on beneficiaries and costs to the
government and taxpayers when CMS
has limited access to detailed MLR data,
we have reconsidered the changes to the
MLR reporting requirements that were
finalized in the April 2018 final rule.
We have come to recognize the
limitations of our current approach to
MLR compliance oversight, in which we
do not collect the information needed to
verify that a contract’s MLR has been
calculated accurately, except in the
small number of cases that we can
feasibly audit each year. For these
reasons, which are discussed later in
greater detail, we are proposing to
reinstate the detailed MLR reporting
requirements that were in effect for CYs
2014 through 2017. In addition, we are
proposing to collect additional data on
certain categories of expenditures, and
to make conforming changes to our data
collection tools.
One of the factors that has prompted
us to reconsider our earlier decision to
eliminate the detailed MLR reporting
requirements is the increase both in the
amount of remittances that MA
organizations and Part D sponsors have
reported owing, and in the number of
contracts that failed to meet the MLR
requirement, in the years since we
changed the MLR reporting
requirements. At the time we issued the
November 2017 proposed rule to
eliminate the detailed MLR reporting
requirements, MA organizations and
Part D sponsors had submitted MLR
data only for CYs 2014 through 2015,
when total annual remittances for all
contracts averaged $29.6 million, and an
average of 16 contracts failed to meet
the minimum MLR requirement. Taking
into account the preliminary CY 2016
MLR data that was available to CMS at
the time we issued the April 2018 final
rule, annual average remittances for CYs
2014 through 2016 totaled $91.8
million, and an annual average of 21
contracts failed to meet the MLR
requirement. Thereafter, for CYs 2017
through 2019, the average amount of
annual remittances more than doubled
to $204.9 million, and the average
number of contracts that failed to meet
the MLR requirement nearly doubled to
40 contracts per year, even as the
average number of contracts subject to
the MLR requirement declined
slightly.132
As MLR remittances have grown in
scale and failure to meet the MLR
requirement has become more common,
the potential impact of errors that skew
132 The average number of contracts subject to the
MLR requirement was 608 per year for CYs 2014–
2016 and 565 per year for CYs 2017–2019.
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the MLR calculation also has grown
beyond what our early experience
administering the MLR requirements
had led us to expect when we
eliminated the detailed reporting
requirement. This has become clear to
us not only through observation and
analysis of industry-wide changes in
remittances, but also through anecdotal
incidents. For example, in 2021, CMS
was notified by an MA organization that
it had discovered an error in one of its
processes for determining the amount
that it spent on prescription drugs,
which caused the organization to
miscalculate the MLR for 33 of its MLR
submissions for CYs 2016 through 2018.
For one contract, this resulted in the
MA organization overstating its MLR for
CY 2018 by 1.1 percent; when the error
was corrected, it was determined that
the contract—which the parent
organization originally reported as
having met the MLR requirement—had
in fact failed to meet the MLR
requirement, and as a result the
organization was required to remit an
additional $4 million to CMS for that
contract alone.
Although it is possible that
calculation errors such as in the above
example only affect a handful of
contracts, and therefore have limited
impacts on the overall amount of
remittances, we are mindful of how
when CMS collected detailed MLR data
pursuant to the reporting requirements
that were in effect for CYs 2014 through
2017, we frequently detected potential
errors or omissions in the reported data.
When these issues were brought to the
attention of the MA organization or Part
D sponsor that submitted the data with
a request to explain or correct the data,
the MA organization or Part D sponsor
often found it necessary to submit a
corrected MLR Report that included
changes to figures used to calculate the
MLR.
In Table 2, information on the MLR
submissions for CYs 2014 through CY
2017 (the contract years for which MA
organizations and Part D plan sponsors
reported detailed MLR data that CMS
collected for CYs 2014 through 2017) is
shown alongside information on the
MLR submissions for CYs 2018 through
2019 (the contract years for which CMS
collected minimal MLR data consistent
with current §§ 422.2460 and 423.2460).
Specifically, for each time period, the
table shows the percentage of contracts
that were flagged for potential errors
during desk reviews and the percentage
of contracts that submitted revisions to
correct errors in the original MLR filing
that had an impact on the MLR
calculation. The percentage of contracts
that submitted revised MLR data to
correct errors in the original MLR
calculation includes plan-initiated (that
is, self-disclosed) resubmissions in
addition to resubmissions resulting from
desk reviews.
CYs 2014 to 2017
(former MLR reporting
requirements)
CYs 2018 to 2019
(current MLR reporting
requirements)
% of contracts flagged during desk reviews
63%to 87%
1%to2%
% of contracts that submitted corrections to
errors that affected MLR calculation
18%to 37%
2%to 5%
As the table indicates, although we
stopped collecting detailed MLR data
for contract years after CY 2017, we
have continued to perform desk reviews
of the submitted data, although, due to
the limited amount of information we
receive, these are largely confined to
confirming that, for contracts that
reported failing to meet the 85 percent
MLR requirement for a contract year and
owing a remittance to CMS, the amount
that the MA organization or Part D
sponsor indicates it is required to remit
is consistent with what we would
expect based on the reported MLR and
our records of the contract’s revenues
for the contract year. Given that we
collect very little MLR data from MA
organizations and Part D sponsors under
current §§ 422.2460 and 423.2460, and
the consequently limited nature of our
current desk reviews, it is unsurprising
that fewer contracts were flagged as
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potentially containing erroneous data
for CYs 2018 and 2019 relative to CYs
2014 through 2017. We acknowledge
that there may be valid explanations for
the decline in the number of contracts
that had to correct their MLR
calculations, such as MA organizations
and Part D sponsors gaining familiarity
with the requirements for calculating
their MLRs (although we would have
expected any such decreases to be
observed in the initial years of MLR
reporting). However, we believe that the
steep decline since CY 2017 in the
number of contracts that revised and
resubmitted their MLR data raises
questions about whether errors or
omissions affecting the calculation of
the MLR that might have been flagged
by CMS or discovered by MA
organizations and Part D sponsors as a
result of MLR desk reviews under the
prior regulations are now simply going
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undetected. This, in turn, has led us to
reconsider whether the savings we
estimated would result from minimizing
the MLR reporting requirements
outweigh the potential cost of allowing
errors that might have been discovered
via desk reviews of the detailed MLR
data to go undetected.
We believe the potential for costly
errors in the MLR calculation should be
a concern not only for the government,
but also for MA organizations and Part
D sponsors, for although it is possible
that some may have overstated their
MLRs and remitted lower amounts than
were actually owed, it is also possible
that others may have understated their
MLRs and overpaid remittances. With
respect to contract years for which MA
organizations and Part D sponsors have
reported the limited amount of MLR
data they are required to submit under
current §§ 422.2460 and 423.2460 (that
is, CYs 2018 and 2019), we have been
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TABLE 2. COMPARISON OF PERCENTAGE OF CONTRACTS FLAGGED
AND PERCENTAGE OF CONTRACTS THAT SUBMITTED CORRECTIONS THAT
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made aware only of MLR calculation
errors that resulted in the MA
organization or Part D plan sponsor
reporting that the MLR as originally
reported for a contract was higher than
the actual MLR, which in some cases
led to CMS collecting remittance
amounts that were lower than the
amounts that were actually owed.
However, with respect to contract years
for which we collected detailed MLR
data and conducted desk reviews (that
is, CYs 2014 through 2017), MA
organizations and Part D sponsors that
were contacted about suspected errors
in their MLR calculations would often,
in the course of examining issues
flagged by CMS, inform us that they had
discovered that they had made other
mistakes, which when corrected caused
the MLR for the contract to increase.
CMS could invoke its audit authority
under §§ 422.2480 and 423.2480 to
require MA organizations and Part D
sponsors to validate the data necessary
to calculate MLRs, so that CMS is able
to determine that that the MLRs and
remittance amounts under
§§ 422.2410(b) and 423.2410(b) and
sanctions under §§ 422.2410(c) and (d)
and 423.2410(c) and (d) were accurately
calculated, reported, and applied. As
previously noted, CMS stated in the
April 2018 final rule that we believed
we could continue to effectively oversee
MA organizations’ and Part D sponsors’
compliance by relying solely on audits
(83 FR 16674). In response to comments
that expressed concern that the audit
burden would increase once we started
relying on audits to monitor
compliance, we stated that we did not
expect that the changes to the MLR
reporting requirements would cause
MLR audits to be more burdensome
than the MLR audits that were
conducted in previous years. However,
our response was based on an
assessment that the burden associated
with each individual audit would not
increase, as we did not intend to change
our MLR audit methodology. Upon
further reflection, we believe that we
would need to greatly expand the
number of audits we conduct if we were
to rely on them as our sole means of
validating the accuracy of MLR
reporting. Given the minimal data we
currently receive from MA organizations
and Part D sponsors, we would need to
conduct comparatively resource heavy
audits in order to identify potentially
costly errors in the calculation of the
MLR and remittance amount, including
errors that would have been flagged
systematically during the desk review
process. We believe that the increased
cost to the government and the aggregate
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burden across all of the additional MA
organizations and Part D sponsors
selected for audits would negate the
savings that the April 2018 final rule
estimated would result from the changes
to the MLR reporting requirements.133
Furthermore, as we have continued to
administer the MLR reporting
requirements, we have come to
recognize the limits and potential risks
of an oversight approach that requires
CMS to conduct time-consuming audits
as the primary mechanism for
identifying any errors that might impact
the calculation of the MLR, and to
appreciate the unique advantages of
using desk reviews of detailed MLR data
to identify outliers, anomalies, and
omissions in the reported data that
might indicate errors in the MLR
calculation. An audit-only oversight
approach is potentially problematic in
the context of CMS’ review of the MLR
submissions that MA organizations and
Part D sponsors are required to submit
in advance of the general MLR filing
deadline when one of their contracts
fails to meet the minimum MLR
requirement for two or more
consecutive contract years. CMS
requires that the MLR data for such
contracts be reported early so that we
have time to implement, prior to the
open enrollment period, enrollment
sanctions for any contract that fails to
meet the MLR threshold for 3 or more
consecutive years and contract
termination for any contract that fails to
meet the MLR threshold for 5
consecutive years. In the May 2013
Medicare MLR final rule (78 FR 31296),
we explained that we were adopting this
policy because, if we were to implement
enrollment and termination sanctions
after the start of the annual open
enrollment period, this would create
disruptions for beneficiaries who are
newly enrolled in plans under a
contract that is subject to enrollment
sanctions, or all beneficiaries enrolled
in plans under a contract that is subject
to termination. We have typically
required that these early MLR
submissions be submitted to CMS in
late July, a little more than 2 months
before open enrollment begins.
Given the brief amount of time
between when CMS receives these early
MLR data submissions and the date
when open enrollment begins, and the
risk of disruption to beneficiaries if it is
determined after open enrollment
133 The April 2018 final rule (83 FR 16715)
estimated that the change in the MLR reporting
requirements that CMS finalized for CYs 2018 and
subsequent contract years would result in annual
savings of $1,446,417 per year ($490,000 to the
government and $904,884 to MA organizations and
Part D sponsors).
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begins that a contract for which an early
MLR submission was required failed to
meet the MLR requirement for a third or
fifth consecutive year, we believe it is
particularly important that early MLR
filers submit to CMS detailed MLR data,
which can then be analyzed to quickly
and independently identify potential
errors in the MLR calculation. We
believe this will reduce the likelihood
that CMS will learn that a contract must
be placed under the statutorily required
sanctions at a time when enforcing
those sanctions will force beneficiaries
to enroll in another MA plan or in
Medicare fee-for-service (FFS).
Although that particular concern could
perhaps be addressed by only requiring
that early filers submit detailed MLR
reports, that would not address the
concerns raised in the preceding
discussion about the potential cost to
the government of uncollected
remittances, or to MA organizations and
Part D sponsors due to overpayment of
remittances, when MLR calculation
errors go undetected. The MLR data
submitted for CYs 2014 through 2017
does not indicate that contracts that had
to early report their MLR data made up
a significant portion of the contracts that
submitted MLR data that later had to be
revised to correct errors that impacted
the MLR calculation. We discuss the
concerns about potential errors in early
filers’ MLR submissions to further
illustrate the potential consequences of
CMS not receiving detailed MLR data,
which we did not fully appreciate when
we adopted the current MLR reporting
requirements. We clarify that we believe
this concern makes it necessary that all
MA organizations and Part D sponsors
submit detailed MLR data that CMS can
use to identify suspected errors that
might affect the MLR calculation in a
timely manner, and without having to
rely on audits or self-disclosures.
In addition to the factors we have
already discussed, we believe it is
appropriate that we reevaluate our
alignment with the commercial MLR
rules. This is particularly true as it
relates to the policy considerations that
underlay our rulemaking to authorize
the public release of the MLR data that
MA organizations and Part D sponsors
submit to us on an annual basis, as
codified in our regulations at
§§ 422.2490 and 423.2490. The analysis
in the November 2017 proposed rule did
not consider the benefits CMS
associated with the release of Part C and
Part D MLR data to the public, which
we had enumerated the previous year in
the proposed rule titled ‘‘Medicare
Program; Revisions to Payment Policies
Under the Physician Fee Schedule and
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Other Revisions to Part B for CY 2017;
Medicare Advantage Pricing Data
Release; Medicare Advantage and Part D
Medical Loss Ratio Data Release;
Medicare Advantage Provider Network
Requirements; Expansion of Medicare
Diabetes Prevention Program Model’’
(81 FR 46162), which appeared in the
Federal Register on July 15, 2016
(hereinafter referred to as the CY 2017
PFS proposed rule). In that proposed
rule, we stated that the release of Part
C and Part D MLR data could lead to
research into how managed care in the
Medicare population differs from and is
similar to managed care in other
populations (such as the individual and
group markets) where MLR data is also
released publicly, and could inform
future administration of these programs
(81 FR 46396). We further stated that the
release of this data would promote
accountability in the MA and Part D
programs, by making MLR information
publicly available for use by
beneficiaries who are making
enrollment choices and by allowing the
public to see whether and how
privately-operated MA and Part D plans
administer Medicare—and
supplemental—benefits in an effective
and efficient manner (81 FR 46397).
Notably, in the final rule titled
‘‘Medicare Program; Revisions to
Payment Policies Under the Physician
Fee Schedule and Other Revisions to
Part B for CY 2017; Medicare Advantage
Bid Pricing Data Release; Medicare
Advantage and Part D Medical Loss
Ratio Data Release; Medicare Advantage
Provider Network Requirements;
Expansion of Medicare Diabetes
Prevention Program Model; Medicare
Shared Savings Program Requirements’’
(81 FR 80170), which appeared in the
November 15, 2016 Federal Register
(hereinafter referred to as the CY 2017
PFS final rule), in response to comments
that requested that CMS release only the
MLR percentage for a contract, CMS
expressly rejected that approach
because releasing only the minimum
amount of MLR data for MA and Part D
contracts would not align with CMS’
release of the detailed MLR data
submitted by commercial plans (see 81
FR 80439). However, when we amended
§§ 422.2460 and 423.2460 to scale back
the MLR reporting requirements starting
with CY 2018 MLR reporting, we did
not indicate that we had subsequently
concluded that MLR data would not
provide this value to the public, nor did
we acknowledge that a direct
consequence of CMS ending the
detailed MLR reporting requirements,
was that our release of Medicare MLR
data would no longer align with the
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release of commercial MLR data, as we
would only be releasing the MLR
percentage and remittance amount (if
any) for MA and Part D contracts,
starting with MLR data submitted for CY
2018. Given this background, in
proposing to reinstate the detailed MLR
reporting requirements, we believe it is
appropriate that we reaffirm our
position that the public release of Part
C and Part D MLR data provides value
to the public both by increasing market
transparency and improving beneficiary
choice. We believe that the value in
CMS releasing to the public detailed
MLR data in accordance with
§§ 422.2490 and 423.2490, and in
alignment with the disclosure of
commercial MLR data, provides further
support for our proposal to require MA
organizations and Part D sponsors to
submit such detailed data to us on an
annual basis, starting with MLR
reporting for CY 2023.
3. Proposed Changes to Medicare MLR
Reporting Regulations, Data Collection
Instrument, and Regulations
Authorizing Release of Part C MLR Data
(§§ 422.2460, 422.2490, and 423.2460)
As noted throughout this section of
this proposed rule, we are proposing to
reinstate the MLR reporting
requirements that were in effect for CYs
2014 through 2017, with some
modifications. Our proposed revisions
to the regulation text would amend
paragraph (a) of §§ 422.2460 and
423.2460 so that they are essentially as
they were prior to the elimination of the
detailed MLR reporting requirements as
finalized in the April 2018 final rule.
However, we propose to further amend
§ 422.2460(a) so that the regulation text
explicitly provides that the MLR report
submitted to CMS includes amounts
paid for incurred claims for covered
services (both Medicare benefits and
supplemental benefits) and prescription
drugs.
Under our proposed amendments,
paragraph (a) of § 422.2460 would state
that, except as provided in paragraph
(b), for each contract year, each MA
organization must submit to CMS, in a
timeframe and manner that we specify,
a report that includes the data needed
to calculate and verify the MLR and
remittance amount, if any, for each
contract, including the amount of
incurred claims for Medicare-covered
benefits, supplemental benefits, and
prescription drugs; expenditures on
quality improving activities; non-claims
costs; taxes; licensing and regulatory
fees; total revenue; and any remittance
owed to CMS under § 422.2410. We
propose similar amendments to
paragraph (a) of § 423.2460, except
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§ 423.2460(a) as proposed would refer to
‘‘incurred claims for covered drugs,’’
would omit any mention of ‘‘covered
services (both Medicare-covered
benefits and supplemental benefits),’’
and would refer to the remittance owed
to CMS under § 423.2410. In addition,
we propose to revise paragraph (b) of
both §§ 422.2460 and 423.2460 to
specify that the limited MLR data
collection requirements under that
paragraph only apply to MLR reporting
for CYs 2018 through 2022.
In connection with our proposal to
reinstate the detailed MLR reporting
requirements, starting with MLR
reporting for CY 2023, we intend to
require MA organizations and Part D
sponsors to submit their MLR data to
CMS using the MLR Reporting Tool that
was used to report MLR data for CYs
2014 through 2017. In the years since
CMS discontinued development of the
MLR Reporting Tool, we have received
multiple requests to continue updating
and making this software publicly
available so that it can be used as an aid
for calculating MLRs in accordance with
the current regulations and guidance.
We agree that the use of CMS-developed
MLR reporting software will help MA
organizations and Part D sponsors to
calculate their MLRs accurately.
Although the MLR reporting software is
unable to prevent all errors that might
cause MLRs to be calculated incorrectly,
particularly errors resulting from users
entering erroneous data, we believe that
MLR calculation errors are less likely to
occur, and less likely to go unnoticed
when they do occur, when MA
organizations and Part D sponsors input
the data elements for the MLR
calculation into a standardized data
collection tool that performs the
mathematical operations to compute the
MLR, including any applicable
credibility adjustment, and contains
built-in validation checks. In addition,
we believe that we can further improve
the usefulness of the software if MA
organizations and Part D sponsors also
submit to CMS the information entered
into the MLR Reporting Tool and used
to calculate the MLR for a contract. As
part of our desk review process, we
generate reports that identify specific
issues flagged during desk reviews and
whether any corrections to the reported
data were necessary, which we can
analyze to identify areas where we can
improve the reporting guidance and
validations in order to prevent errors in
MLR submissions. As the agency
responsible for developing the
requirements for calculating and
reporting MLR data, receiving and
processing MLR data submissions, and
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identifying compliance issues, we
believe that CMS is uniquely positioned
to use feedback generated through the
submission and review of MLR data to
learn about the various types of errors
that may affect MA organizations’ and
Part D sponsors’ MLR calculations, and
to make changes both in our guidance
and in the data collection tool itself that
can prevent or steer MA organizations
and Part D sponsors away from making
certain errors that are known to have
affected the MLR calculations of other
MA organizations and Part D sponsors.
If our proposal to amend our
regulations to require reporting of
detailed MLR data is finalized, we
intend to make three types of changes to
the MLR Reporting Tool, which we list
below:
First, we will revise the MLR
Reporting Tool’s formulas to incorporate
changes to the MLR calculation that
have been finalized since CMS stopped
developing the MLR Reporting Tool
after CY 2017 MLR Reports were
submitted. These include changes in the
treatment of fraud reduction expenses to
remove the cap on these amounts. We
will add categories for fraud reduction
expenses and medication therapy
management programs in the section for
Activities that Improve Healthcare
Quality, consistent with changes in the
April 2018 final rule that redefined
these categories of expenditures as
quality improvement activities (83 FR
16670 through 16673).
Second, we will separate out certain
items that are currently consolidated
into or otherwise accounted for in
existing lines of the MLR Reporting
Tool. Thus, we intend to separate out
low-income cost-sharing subsidy
amounts, which were previously
subtracted from the MLR numerator and
excluded from the denominator, into an
information-only line in the MLR
Reporting Tool’s numerator section,
which will serve as a reminder to Part
D sponsors that this amount needs to be
subtracted from the numerator, and
which we believe will provide more
accountability in ensuring this amount
has been accurately determined.
Third, we will separate out the
current line for claims incurred during
the contract year covered by the MLR
Report into separate lines for benefits
covered by Medicare Parts A and B,
certain additional supplemental benefits
(that is, benefits not covered by Parts A,
B, or D and meeting the criteria in
§ 422.100(c)(2), but excluding
supplemental benefits that extend or
reduce the cost sharing for items and
services covered under Parts A and B),
and Part D prescription drug benefits.
As noted previously, in the CY 2017
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PFS proposed rule, we explained that
we believed the public release of Part C
and Part D MLR data would allow the
public to see whether and how
privately-operated MA and Part D plans
administer Medicare—and
supplemental—benefits in an effective
and efficient manner (see 81 FR 46396
and 46397). To date, CMS has not
separated out Medicare-covered and
supplemental benefits into separate
lines of the MLR Reporting Tool.
We intend to require MA
organizations to report all expenditures
for Medicare-covered benefits, including
extended A/B coverage (by which we
mean, for example, coverage of
additional days during an inpatient
stay) and cost-sharing reductions (by
which we mean the value of the
difference between the cost sharing
under Medicare FFS and the plan’s cost
sharing), on the same line of the MLR
Reporting Tool, based on our
assumption that it would be exceedingly
difficult for MA organizations to
separately identify and track spending
on extended coverage of original
Medicare benefits and cost-sharing
reductions. We solicit comment on
whether this is a reasonable assumption
and whether the MLR Reporting Tool
should instead mirror how MA bids are
submitted under § 422.254(b).
Regarding additional supplemental
benefits (supplemental benefits meeting
the criteria in § 422.100(c)(2) but
excluding supplemental benefits that
extend or reduce the cost sharing for
items and services covered under Parts
A and B), we intend to have MA
organizations report these expenditures
on multiple lines of the MLR Reporting
Tool, which would represent different
types or categories of supplemental
benefits. Requiring MA organizations to
account for their supplemental benefit
expenditures by benefit type or benefit
category will provide more transparency
into how the MLR is being calculated,
and it will assist CMS in verifying the
accuracy of the MLR calculation,
particularly with respect to
expenditures related to categories of
supplemental benefits that MA
organizations must already separately
report to CMS for purposes of bid
development. In addition, we believe
that the public release of information on
supplemental benefit spending by
benefit type or category may be helpful
to beneficiaries who wish to make their
enrollment decisions based on a
comparison of the relative value of the
supplemental benefits actually provided
by different MA organizations. We are
not proposing to require separate
reporting of Part D supplemental benefit
expenditures (that is, they will continue
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1907
to be reported combined with other Part
D expenditures).
In developing these additional
supplemental benefit categories, we
recognize that requiring MA
organizations to separately report
expenditures that they might not
already be separately tracking, or that
they are tracking using categories other
than the ones listed in the MLR
Reporting Tool, could create an
additional burden. Accordingly, where
different supplemental benefits are
conventionally regarded as falling into
the same category of benefit offering (for
example, a comprehensive dental
benefit might include both extractions
and dental diagnostic services),
although these can be treated as separate
benefit offerings in the PBP, we grouped
those benefits together under the same
category (for example, ‘‘Dental’’).
Based on these considerations, we
intend to expand the MLR reporting
requirements beyond what was required
under the detailed MLR reporting
requirements that were in effect for CYs
2014 through 2017, to include
expenditures related to the following
categories of supplemental benefits:
• Dental
• Vision
• Hearing
• Transportation
• Fitness Benefit
• Worldwide Coverage/Visitor Travel
• Over the Counter (OTC) Items
• Remote Access Technologies
• Meals
• Routine Foot Care
• Out-of-Network Services
• Acupuncture Treatments
• Chiropractic Care
• Personal Emergency Response System
(PRS)
• Health Education
• Smoking and Tobacco Cessation
Counseling
• All Other Primarily Health Related
Supplemental Benefits
• Non-Primarily Health Related Items
and Services that are Special
Supplemental Benefits for the
Chronically Ill (SSBCI) (as defined in
§ 422.102(f))
We believe that expenditures for
dental, vision, and hearing should be
separately reported because, in addition
to being among the most widely-offered
types of supplemental benefits, the
amounts reported in the MLR Reporting
Tool for each of those benefit types
could be compared to the expenditures
for each of those benefit types that are
included in the base period experience
section and the expected expenditures
in the projected section of the Bid
Pricing Tool (BPT). We believe reporting
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expenditures related to the additional
types and categories of supplemental
benefits previously listed will increase
accountability for the accuracy of the
amounts used in the MLR calculation,
and CMS will be able to analyze the
reported data for indicators of potential
inaccuracies, such as by flagging
outliers for follow-up inquiries.
In compiling the previous list of
supplemental benefit types and
categories, we took into consideration
the percentage of MA plans that offer
each type of supplemental benefit in the
most recent year for which data on plan
benefit packages is available (that is, CY
2022), so that the lines we add to the
MLR Reporting Tool are more likely to
allow for comparison of MA
organizations’ expenditures on types of
supplemental benefits that are widely
offered. In addition, in deciding
whether to require separate reporting of
the expenditures for a particular
supplemental benefit type, we
considered the percentage of contracts
that currently offer that supplemental
benefit under just one plan, as we
believe expenditures associated with
benefits offered under only one plan
under a contract would constitute planlevel data, which CMS proposes to
exclude from public release of MLR data
consistent with the exclusions for MLR
data reported at the plan level and
information submitted for contracts
consisting of a single plan (see
§ 422.2490(b)(2)). Based on our review
of the percentage of plans offering each
type of supplemental benefit, and the
percentage that are offered under only
one plan under a contract, we are not
proposing to require separate reporting
of expenditures for supplemental
benefit types or categories offered by
less than 10 percent of all MA plans in
2021. The exception is SSBCI that are
not primarily health related, which we
include because we believe this
information will help us assess the
impact of our 2021 rule change that
allows all amounts paid for covered
services to be included in the MLR
numerator as incurred claims (prior to
this rule change, only amounts paid ‘‘to
providers’’—which is defined in § 422.2
in terms of the provision of healthcare
items and services—for covered services
could be included in incurred claims,
which would have excluded, for
example, pest control).
We solicit comment on whether the
list of supplemental benefit types and
categories would be appropriate
breakouts for separating out
supplemental benefit expenditures in
the MLR Reporting Tool. We are
interested in feedback that addresses
whether we should increase or decrease
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the number of types or categories of
supplemental benefits, as well as
suggestions for alternative categories or
for consolidating the above benefit types
or categories into larger categories.
As the preceding discussion suggests,
we intend to use our authority under
§§ 422.2490 and 423.2490 to release to
the public the Part C and Part D MLR
data we propose to collect, including
the additional data we propose to
collect on supplemental benefit
expenditures, to the same extent that we
released the information we formerly
collected under the MLR reporting
requirements in effect for CYs 2014
through 2017. Consistent with
§§ 422.2490(c) and 423.2490(c), the
release of the MLR data we propose to
collect for a contract year will occur no
sooner than 18 months after the end of
the applicable contract year, and will be
subject to the exclusions in
§§ 422.2490(b) and 423.2490(b). As
previously noted, we propose to amend
§ 422.2490(b)(2) by adding new
paragraph (b)(2)(ii), which would
exclude from release data on amounts
that are reported as expenditures for a
specific type of supplemental benefit,
where the entire amount that is reported
represents costs incurred by the only
plan under the contract that offers that
benefit. For example, if only one plan
under a contract offers Dental X-rays as
a supplemental benefit, and
expenditures for that benefit are the
only amounts reported on that line of
the MLR Reporting Tool, we would
exclude the entire amount reported on
that line from our public data release.
However, if only one plan under a
contract covers Dental X-rays, and
another plan under that same contract is
the only plan under the contract that
covers Extractions, expenditures for
both benefits would be reported in the
Dental line in the MLR Reporting Tool,
and that combined amount (assuming
both plans had expenditures in the
Dental category) would not be excluded
from our public data release. We believe
data regarding supplemental benefit
expenditures is only sensitive to the
extent that the data reveals plan-level
expenditures for a specific benefit
offered under a single plan, and that
these concerns do not exist when
expenditures for multiple types of
supplemental benefits or from multiple
plans are included in the same line of
the MLR Reporting Tool. We solicit
comment on this proposed exclusion,
including any suggestions for how we
would implement this exclusion (for
example, by adding check boxes next to
the applicable lines in the MLR
Reporting Tool, where users would add
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a check mark if their expenditures for
the supplemental benefit type or
category in the line by the checkbox
represented expenditures for a single
plan and single benefit type), and
whether additional exclusions should
be added to our MLR data release
regulations. We solicit comment on
whether there is additional sensitivity
around expenditures for supplemental
benefits generally or for any types of
supplemental benefits in particular,
such that public release of data
concerning those expenditures would be
harmful.
4. Proposed Technical Change to MLR
Reporting Regulations (§§ 422.2460 and
423.2460)
In addition to our proposal to
reinstate the detailed MLR reporting
requirements that were in effect for CYs
2014 through 2017, with some
modifications, and to add new data
fields to our MLR Reporting Tool as
described in the previous section of this
preamble, we propose to make a
clarifying amendment to our MLR
reporting regulations.
Currently, §§ 422.2460(d) and
423.2460(d) state that the MLR is
reported once, and is not reopened as a
result of any payment reconciliation
process. We propose to amend this
paragraph to note that it is subject to an
exception in new paragraph (e), which
as proposed would provide that, with
respect to an MA organization (in the
case of proposed § 422.2460(e)) or Part
D sponsor (in the case of proposed
§ 423.2460(e)) that has already
submitted to CMS the MLR report or
MLR data submission for a contract for
a contract year, paragraph (d) does not
prohibit resubmission of the MLR report
or MLR data for the purpose of
correcting the prior MLR report or data
submission. Proposed paragraph (e)
would also provide that such
resubmission must be authorized or
directed by CMS, and upon receipt and
acceptance by CMS, will be regarded as
the contract’s MLR report or data
submission for the contract year for
purposes of part 422, subpart X, and
part 423, subpart X.
We characterize this as a clarifying
amendment, as we believe it is clear
from the discussion in the May 2013
Medicare MLR final rule that the
provision stating that the MLR will be
reported once, and will not be reopened
as a result of any payment reconciliation
process, was intended to codify the
policy decision that the MLR for a
contract year should be based on the
contract year revenue figure available at
the time of reporting, and should not be
subject to change if the contract year
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revenues increase or decrease through
adjustments that take place in a future
year. We note that the discussion of this
policy appears in both the proposed and
final rules under the heading
‘‘Projection of Net Total Revenue’’ (78
FR 12435; 78 FR 31292). The MLR final
rule discusses how our policy not to
reopen the MLR due to any payment
reconciliation process is consistent with
our view that the MLR should reflect
how an MA organization or Part D plan
sponsor decided to apportion the
revenue it actually received for the
contract year between patient care and
quality improvement and other costs (78
FR 31293). The Medicare MLR final rule
explains that we assume that MA
organizations and Part D plan sponsors
likely do not make their decisions about
how to use the funds that are available
to them based on an assumption that
their revenue will be reduced or
increased in a future year as a result of
a future audit or reconciliation that
changes the final Medicare payment
amount. We believe that taking such
future revenue adjustments into account
would not be useful for assessing how
a plan chose to allocate its available
revenues.
In addition to our remarks in the 2013
Medicare MLR proposed and final rules,
we believe it is clear based on other
provisions in our MLR regulations that
we have never intended to prohibit
ourselves from collecting, or taking into
account, additional or corrected MLR
data that is submitted to address
deficiencies or inaccuracies in the
annual MLR submission required under
§§ 422.2460 and 423.2460. For example,
when MLR data submitted under
§ 422.2460 (for MA contracts) or
§ 423.2460 (for Part D contracts),
calculations, or any other MLR
submission required under our MLR
regulations is found to be materially
incorrect or fraudulent, under
§§ 422.2480(d) and 423.2480(d), CMS is
required to recoup the appropriate
remittance amount. It would be unduly
burdensome and time-consuming for
both CMS and the relevant MA
organization or Part D sponsor if, in lieu
of requiring the MA organization or Part
D sponsor to correct its MLR
submission, CMS had to collect the MA
organization’s or Part D sponsor’s
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relevant financial records, contracts,
and other types of supporting
documentation so the agency could
calculate the correct MLR for a contract.
That being the case, if CMS could not
require the submission of corrected
MLR data when deficiencies are found,
whether by CMS or by the MA
organization or Part D sponsor, CMS’
ability to enforce the statutory MLR
sanctions (codified in our regulations at
§§ 422.2410(c) through (d) and
423.2410(c) through (d)) would be
undermined. In addition, because our
MLR data release regulations at
§§ 422.2490 and 423.2490 provide that
CMS releases to the public the data
collected under §§ 422.2460 and
423.2460, if CMS could not require or
allow resubmission of MLR data
submitted under those regulations in
order to correct errors in the original
filing, it would be necessary for CMS to
either release data that is known to
contain errors, which could mislead
beneficiaries who wish to use the MLR
data to assess the relative value of
Medicare health and drug plans, or to
remove the erroneous data, which
would create gaps in the dataset and
limit the usefulness of MLR data as a
resource for facilitating public
evaluation of the MA and Part D
programs (see 81 FR 46396 and 46397).
The proposed amendments to
§§ 422.2460 and 423.2460 are consistent
with our longstanding practice, which
dates back to when CMS first began
collecting Part C and Part D MLR data
(for CY 2014) in December 2015, of
allowing MA organizations and Part D
sponsors to resubmit their MLR Data
Forms for a contract year in order to
correct errors and omissions in the
original MLR filing without treating that
resubmission as a reporting of the MLR
for purposes of §§ 422.2460(d) and
423.2460(d). To date, CMS has accepted
resubmission of MLR data submitted for
a contract year without penalty up until
the point when we collect remittances
for contracts that have failed to meet the
minimum MLR requirement for that
contract year. CMS has typically
collected remittances for a contract year
through an adjustment to MA
organizations’ and Part D sponsors’
monthly payments for July in the year
that is 2 years after the contract year that
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1909
is the subject of the MLR filing (for
example, remittances based on CY 2015
MLR reporting were collected in July
2017). We have also required that MA
organizations and Part D sponsors
resubmit MLR data if it is determined
that the original MLR submission
contained errors that affected the
calculation of the MLR or remittance
amount after this date, although in such
cases CMS reserves the right to issue
sanctions as authorized by
§§ 422.2480(d)(3) and 423.2480(d)(3). In
deciding whether to issue sanctions, we
will consider factors such as whether
the error in the MLR filing was selfdisclosed by the MA organization or
Part D sponsor, whether the error
appears to be the result of intentional
misrepresentation, and whether any
beneficiary harm (including disruptions
to enrollment) occurred as a result of the
error.
H. Pharmacy Price Concessions in the
Negotiated Price (§ 423.100)
1. Introduction
Under Medicare Part D, Medicare
makes partially capitated payments to
private insurers, also known as Part D
sponsors, for covering prescription drug
benefits for Medicare beneficiaries.
Often, the Part D sponsor or its
pharmacy benefit manager (PBM)
receives compensation after the pointof-sale that serves to lower the final net
amount paid by the sponsor to the
pharmacy for the drug. Under Medicare
Part D, this post point-of-sale
compensation is called Direct and
Indirect Remuneration (DIR) and is
factored into CMS’s calculation of final
Medicare payments to Part D plans. DIR
includes rebates from manufacturers,
administrative fees above fair market
value, price concessions for
administrative services, legal
settlements affecting Part D drug costs,
pharmacy price concessions, drug costs
related risk-sharing settlements, or other
price concessions or similar benefits
offered to some or all purchasers from
any source (including manufacturers,
pharmacies, enrollees, or any other
person) that would serve to decrease the
costs incurred under the Part D plan
(see § 423.308).
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Total DIR reported by Part D sponsors
has been growing significantly in recent
years. The data Part D sponsors submit
to CMS as part of the annual reporting
of DIR 134 show that pharmacy price
concessions (generally referring to all
forms of discounts, direct or indirect
subsidies, or rebates that a pharmacy
pays to a Part D sponsor to reduce the
costs incurred under Part D plans by
Part D sponsors), net of all pharmacy
incentive payments, have grown faster
than any other category of DIR 135
received by sponsors and PBMs. This
means that pharmacy price concessions
now account for a larger share than ever
before of reported DIR and a larger share
of total gross drug costs in the Part D
program. In 2020, pharmacy price
concessions accounted for about 4.8
percent of total Part D gross drug costs
($9.5 billion), up from 0.01 percent ($8.9
million) in 2010. As shown in Table 3,
the growth in pharmacy price
concessions from 2010 to 2020 has been
a continuous upward trend with the
exception of 2011.
BILLING CODE 4120–01–P
TABLE 3: PHARMACY PRICE CONCESSIONS BY YEAR (2010-2020)
Contract
Year
Total Pharmacy
Price
Concessions
%Change
2010
$
8,869,347
2011
$
8,582,354
-3.2%
2012
$
68,086,163
693.3%
2013
$
228,573,206
235.7%
2014
$
538,421,239
135.6%
2015
$ 1,719,179,214
219.3%
2016
$ 2,125,460,000
23.6%
2017
$ 4,001,741,355
88.3%
2018
$ 6,339,517,817
58.4%
2019
$ 8,130,024,785
28.2%
2020
$ 9,535,197,775
17.3%
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BILLING CODE 4120–01–C
The data show that pharmacy price
concessions, net of all pharmacy
incentive payments, grew more than
107,400 percent between 2010 and
2020. The data also show that much of
this growth occurred after 2012, when
the use by Part D sponsors of
performance-based payment
arrangements with pharmacies became
increasingly prevalent. Part D sponsors
and their contracted PBMs have been
increasingly successful in recent years
in negotiating price concessions from
network pharmacies. Such price
concessions are negotiated between
134 CMS collects DIR data under collection
approved under OMB control number 0938–0964
(CMS–10174) (‘‘Collection of Prescription Drug
Event Data from Contracted Part D Providers for
Payment’’). CMS does not release publicly the DIR
data that we collect. The one exception was a
highly summarized release of certain 2014 DIR data
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pharmacies and sponsors or their PBMs,
independent of CMS, and are often tied
to the pharmacy’s performance on
various measures defined by the
sponsor or its PBM. Performance-based
pharmacy price concessions, net of all
pharmacy incentive payments,
increased, on average, nearly 170
percent per year between 2012 and 2020
and now comprise the second largest
category of DIR received by sponsors
and PBMs, behind only manufacturer
rebates.
While manufacturer rebates (a nonpharmacy price concession) account for
the largest category of DIR, given the
large growth in pharmacy price
concessions that has resulted from the
increased use of performance-based
pharmacy payment arrangements, CMS
is focusing on policy proposals in this
section that would be applicable to
pharmacy price concessions, and not
non-pharmacy price concessions.
Further, section 90006 of the
Infrastructure Investment and Jobs Act
(Pub. L. 117–58, November 15, 2021)
prohibits the Secretary from
implementing, administering, or
enforcing the provisions of the final rule
related to manufacturer rebates: https://
www.cms.gov/Research-Statistics-Data-andSystems/Statistics-Trends-and-Reports/
Information-on-Prescription-Drugs/PartD_Rebates.
135 Sponsors report all DIR to CMS annually by
category at the plan level. DIR categories include:
Manufacturer rebates, administrative fees above fair
market value, price concessions for administrative
services, legal settlements affecting Part D drug
costs, pharmacy price concessions, drug costs
related risk-sharing settlements, etc.
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published by the Office of the Inspector
General of the Department of Health and
Human Services on November 30, 2020,
and titled ‘‘Fraud and Abuse; Removal
of Safe Harbor Protection for Rebates
Involving Prescription Pharmaceuticals
and Creation of New Safe Harbor
Protection for Certain Point-of-Sale
Reductions in Price on Prescription
Pharmaceuticals and Certain Pharmacy
Benefit Manager Service Fees’’ (85 FR
76666) (hereinafter referred to as the
rebate rule) prior to January 1, 2026.
While CMS has independent statutory
authority, pursuant to section 1860D–
2(d)(1)(B) of the Act, to regulate the
application of non-pharmacy price
concessions to negotiated price, given
the existing moratorium on
implementation of the rebate rule and
the differences between performancebased pharmacy payment arrangements
and non-pharmacy price concessions,
we are following an incremental
approach and only proposing policies
related to pharmacy price concessions at
this time.
The negotiated price is the primary
basis by which the Part D benefit is
adjudicated, as it is used to determine
plan, beneficiary, manufacturer (in the
coverage gap), and government cost
obligations during the course of the
payment year, subject to final
reconciliation following the end of the
coverage year. Under the current
definition of ‘‘negotiated prices’’ at
§ 423.100, negotiated prices must
include all price concessions from
network pharmacies except those that
cannot reasonably be determined at the
point-of-sale. However, because
performance adjustments typically
occur after the point-of-sale, they are not
included in the price of a drug at the
point-of-sale.
Through comments received from the
pharmacy industry in response to our
Request for Information on pharmacy
price concessions (included in the
proposed rule titled ‘‘Medicare Program;
Contract Year 2019 Policy and
Technical Changes to the Medicare
Advantage, Medicare Cost Plan,
Medicare Fee-for-Service, the Medicare
Prescription Drug Benefit Programs, and
the PACE Program’’ (82 FR 56419
through 56428), which appeared in the
Federal Register on November 28, 2017
(hereinafter referred to as the November
2017 proposed rule)), and our
solicitation for comments on the
potential policy approach for including
pharmacy price concessions in the
negotiated price discussed in the
proposed rule titled ‘‘Modernizing Part
D and Medicare Advantage To Lower
Drug Prices and Reduce Out-of-Pocket
Expenses’’ (83 FR 62174 through
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62180), which appeared in the Federal
Register on November 30, 2018
(hereinafter referred to as the November
2018 proposed rule), and sponsorreported DIR data, we further
understand that the share of
pharmacies’ reimbursements that is
contingent upon their performance
under such arrangements has grown
steadily each year. Further, sponsors
and PBMs have been recouping
increasing sums from network
pharmacies after the point-of-sale
(pharmacy price concessions) for ‘‘poor
performance,’’ sums that are far greater
than those paid to network pharmacies
after the point-of-sale (pharmacy
incentive payments) for ‘‘high
performance.’’ When pharmacy price
concessions received by Part D sponsors
are not reflected in lower drug prices at
the point-of-sale and are instead used to
reduce plan liability, beneficiaries
generally see lower premiums, but they
do not benefit through a reduction in
the amount they must pay in costsharing. Thus, beneficiaries who utilize
drugs end up paying a larger share of
the actual cost of a drug. Moreover,
when the point-of-sale price of a drug
that a Part D sponsor reports on a
prescription drug event (PDE) record as
the negotiated price does not include
such discounts, the negotiated price of
each individual prescription is rendered
less transparent and less representative
of the actual cost of the drug for the
sponsor.
President Biden’s Executive Order
(E.O.) 14036, ‘‘Promoting Competition
in the American Economy’’ (86 FR
36987), section 5 (‘‘Further Agency
Responsibilities’’), called for agencies to
consider how regulations could be used
to improve and promote competition
throughout the prescription drug
industry. Because variation in the
treatment of pharmacy price
concessions by Part D sponsors may
have a negative effect on the
competitive balance under the Medicare
Part D program, and given the
programmatic impacts laid out above
and the charge from the E.O., CMS is
proposing changes that would
standardize how Part D sponsors apply
pharmacy price concessions to
negotiated prices at the point-of-sale.
At the time the Part D program was
established, we believed, as discussed
in the January 2005 final rule (70 FR
4244), that market competition would
encourage Part D sponsors to pass
through to beneficiaries at the point-ofsale a high percentage of the price
concessions they received, and that
establishing a minimum threshold for
the price concessions to be applied at
the point-of-sale would only serve to
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undercut these market forces. However,
actual Part D program experience has
not matched expectations in this regard.
In recent years, less than 2 percent of
plans have passed through any price
concessions to beneficiaries at the pointof-sale. We now understand that
sponsors may face market incentives to
not apply price concessions at the pointof-sale because of the advantages that
accrue to sponsors in terms of lower
premiums (also an advantage for
beneficiaries). Pharmacy price
concessions reduce plan costs, and
having the concessions not be applied at
the point-of-sale reduces plan costs and
plan premiums at the expense of the
beneficiary having lower cost sharing at
the point-of-sale, thus shifting some of
the net costs to the beneficiary via
higher cost sharing. We believe that Part
D sponsors are incentivized to have
lower premiums versus lower cost
sharing because anecdotal evidence
suggests beneficiaries focus more on
premiums instead of cost sharing when
choosing plans.
For this reason, as part of the
November 2017 proposed rule, we
published a ‘‘Request for Information
Regarding the Application of
Manufacturer Rebates and Pharmacy
Price Concessions to Drug Prices at the
Point of Sale’’ (82 FR 56419 through
56428). We solicited comment on
whether CMS should require that the
negotiated price at the point-of-sale for
a covered Part D drug must include all
price concessions that the Part D
sponsor could potentially collect from a
network pharmacy for any individual
claim for that drug. Of the many timely
comments received, the majority were
from pharmacies, pharmacy
associations, and beneficiary advocacy
groups that supported the adoption of
such a requirement claiming that it
would: (1) Lower beneficiary out-ofpocket drug costs (especially critical for
beneficiaries who utilize high cost
drugs); (2) stabilize the operating
environment for pharmacies (by creating
greater transparency and allegedly
making the minimum reimbursement on
a per-claim level more predictable); and
(3) standardize the way in which plan
sponsors and their PBMs treat pharmacy
price concessions. Some commenters—
mostly Part D sponsors and PBMs—
were against such a policy, claiming
that it would limit their ability to
incentivize quality improvement from
pharmacies. In the November 2018
proposed rule, we solicited comment on
a potential policy approach under
which all pharmacy price concessions
received by a plan sponsor for a covered
Part D drug, including contingent price
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Federal Register / Vol. 87, No. 8 / Wednesday, January 12, 2022 / Proposed Rules
concessions paid after the point-of-sale,
would be included in the negotiated
price (83 FR 62177). Specifically, we
considered adopting a new definition
for the term ‘‘negotiated price’’ at
§ 423.100, which would mean the
lowest amount a pharmacy could
receive as reimbursement for a covered
Part D drug under its contract with the
Part D plan sponsor or the sponsor’s
intermediary. In the final rule titled
‘‘Modernizing Part D and Medicare
Advantage to Lower Drug Prices and
Reduce Out-of-Pocket Expenses,’’ which
appeared in the Federal Register on
May 23, 2019 (84 FR 23867), we noted
that we received over 4,000 comments
on this potential policy approach,
indicated that we would continue
studying the issue, and left the existing
definition of ‘‘negotiated prices’’ in
place.
To address concerns about the lack of
transparency in the performance
measures used to evaluate pharmacy
performance, in the February 2020
proposed rule (85 FR 9002), we
proposed to amend the regulatory
language at § 423.514(a) to establish a
requirement for Part D sponsors to
disclose to CMS the pharmacy
performance measures they use to
evaluate pharmacy performance, as
established in their network pharmacy
agreements. We explained in the
proposed rule that, once collected, we
would publish the list of pharmacy
performance measures in order to
increase public transparency. In the
final rule titled, ‘‘Medicare and
Medicaid Programs; Contract Year 2022
Policy and Technical Changes to the
Medicare Advantage Program, Medicare
Prescription Drug Benefit Program,
Medicaid Program, Medicare Cost Plan
Program, and Programs of All-Inclusive
Care for the Elderly,’’ which appeared in
the Federal Register on January 19,
2021 (86 FR 5684), we finalized the
proposed amendment to § 423.514(a),
such that, starting January 1, 2022, Part
D sponsors will be required to disclose
their pharmacy performance measures
to CMS.
After considering the comments
received on the November 2018
proposed rule, and in light of more
recent data indicating that pharmacy
price concessions have continued to
grow at a faster rate than any other
category of DIR,136 effective for contract
year 2023, we propose to amend
§ 423.100 to define the term ‘‘negotiated
price’’ to ensure that the prices available
to Part D enrollees at the point-of-sale
136 From 2018 to 2020, pharmacy price
concessions increased by 50.4% while all other DIR
increased by 23.5%.
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are inclusive of all pharmacy price
concessions. First, we propose to delete
the current definition of ‘‘negotiated
prices’’ (in the plural) and add a
definition of ‘‘negotiated price’’ (in the
singular) to make clear that a negotiated
price can be set for each covered Part D
drug. We believe this approach
accommodates the different approaches
to applying price concessions under
sponsor and PBM payment
arrangements with pharmacies, which
may provide for price concessions to be
applied uniformly as a percentage
adjustment to the price for all Part D
drugs dispensed by a pharmacy or have
price concessions differ on a drug-bydrug basis. In addition, defining
‘‘negotiated price’’ in the singular is
consistent with the regulations for the
coverage gap discount program, which
define the term ‘‘negotiated price’’ at
§ 423.2305, and it is compatible with
our existing regulations, which at times
refer to the ‘‘negotiated price’’ for a
specific drug rather than ‘‘negotiated
prices’’ for multiple drugs. Second, we
propose to define ‘‘negotiated price’’ as
the lowest possible reimbursement a
network pharmacy will receive, in total,
for a particular drug, taking into account
all pharmacy price concessions.
2. Background
Section 1860D–2(d)(1) of the Act
requires that a Part D sponsor provide
beneficiaries with access to negotiated
prices for covered Part D drugs. Under
the definition of ‘‘negotiated prices’’ at
§ 423.100, the negotiated price is the
price paid to the network pharmacy or
other network dispensing provider for a
covered Part D drug dispensed to a plan
enrollee that is reported to CMS at the
point-of-sale by the Part D sponsor. This
point-of-sale price is used to calculate
beneficiary cost-sharing. More broadly,
the negotiated price is the primary basis
by which the Part D benefit is
adjudicated, as it is used to determine
plan, beneficiary, manufacturer (in the
coverage gap), and government liability
during the course of the payment year,
subject to final reconciliation following
the end of the coverage year.
Under current law, Part D sponsors
can, for the most part, choose whether
to reflect in the negotiated price the
various price concessions they or their
intermediaries receive from all sources,
not just pharmacies. Specifically,
section 1860D–2(d)(1)(B) of the Act
requires that negotiated prices ‘‘shall
take into account negotiated price
concessions, such as discounts, direct or
indirect subsidies, rebates, and direct or
indirect remunerations, for covered part
D drugs . . . .’’ Part D sponsors are
allowed, but generally not required, to
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apply rebates and other price
concessions at the point-of-sale to lower
the price upon which beneficiary costsharing is calculated. Under the existing
definition of negotiated prices at
§ 423.100, however, negotiated prices
must include all price concessions from
network pharmacies that can reasonably
be determined at the point-of-sale.
To date, very few price concessions
have been included in the negotiated
price at the point-of-sale. All pharmacy
and other price concessions that are not
included in the negotiated price must be
reported to CMS as DIR at the end of the
coverage year using the form required
by CMS for reporting Summary and
Detailed DIR (OMB control number
0938–0964). These data on price
concessions are used in our calculation
of final plan payments, which, under
section 1860D–2(d)(1)(B) of the Act, are
required to be based on costs actually
incurred by Part D sponsors, net of all
applicable DIR. Reinsurance payments
under section 1860D–15(b) of the Act,
and risk sharing payments and
adjustments under section 1860D–
15(e)(2) of the Act are also required to
be based on costs actually incurred by
Part D sponsors. In addition, pursuant to
section 1860D–2(d)(2) of the Act, Part D
sponsors are required to disclose the
aggregate negotiated price concessions
made available to the sponsor by a
manufacturer which are passed through
in the form of lower subsidies, lower
monthly beneficiary prescription drug
premiums, and lower prices through
pharmacies and other dispensers.
When price concessions are applied
to reduce the negotiated price at the
point-of-sale, some of the concession
amount is apportioned to reduce
beneficiary cost-sharing. In contrast,
when price concessions are applied
after the point-of-sale, as DIR, the
majority of the concession amount
accrues to the plan, and the remainder
accrues to the government. For further
discussion on this matter, please see the
CMS Fact Sheet from January 19, 2017
‘‘Medicare Part D Direct and Indirect
Remuneration,’’ found on the CMS
website at https://www.cms.gov/
newsroom/fact-sheets/medicare-part-ddirect-and-indirect-remuneration-dir.
As discussed later in this section of this
proposed rule, pharmacy price
concessions applied as DIR can lower
plan premiums and increase plan
revenues, result in cost-shifting to
certain beneficiaries (in the form of
higher cost-sharing) and the government
(through higher reinsurance and lowincome cost-sharing subsidies), and
obscure the true costs of prescription
drugs for consumers and the
government.
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a. Premiums and Plan Revenues
The main benefit to a Part D
beneficiary of price concessions applied
as DIR at the end of the coverage year
(and not to the negotiated price at the
point-of-sale) is a lower plan premium.
A sponsor must factor into its plan bid
an estimate of the expected DIR for the
upcoming payment year. That is, in the
bid the sponsor must lower its estimate
of plan liability by a share of the
projected DIR, which has the effect of
reducing the price of coverage under the
plan. Under the current Part D benefit
design, applying price concessions after
the point-of-sale as DIR reduces plan
liability (and thus premiums) more than
applying price concessions at the pointof-sale.
Therefore, to the extent that plan bids
reflect accurate DIR estimates, the
pharmacy and other price concessions
that Part D sponsors and their PBMs
negotiate, but do not include in the
negotiated price at the point-of-sale, put
downward pressure on plan premiums,
as well as the government’s subsidies of
those premiums. The average Part D
basic beneficiary premium grew at an
average rate of only about 1 percent per
year between 2010 and 2020 137 and the
average basic premium actually paid by
beneficiaries has declined each year
since 2017 as sponsors projected in their
bids that DIR growth will outpace the
growth in projected gross drug costs
each year. The average Medicare direct
subsidy paid by the government to cover
a share of the cost of coverage under a
Part D plan has also declined, by an
average of 11.7 percent per year between
2010 and 2019, partly for the same
reason.138
However, any DIR a sponsor receives
that is above the projected amount
factored into its plan bids increases
revenues and contributes to plan profits,
without necessarily being reflected in
lower premiums. The risk-sharing
construct established under the Part D
statute at section 1860D–15(e) of the Act
allows sponsors to retain as plan profit
the majority of all plan revenues above
the bid-projected amount. Given that
plan bids, and, thus, plan revenues, are
based on cost projections, the plan’s
actual experience may yield unexpected
losses (when bid-based payments to
plans—plan revenues—fall short of
137 By contrast, during this same period (2010–
20), the average premium for a single individual in
the commercial market grew by about 4 percent per
year. See Kaiser Family Foundation 2020 Health
Benefits Annual Survey, Page 40, https://
Files.kff.org/Attachment/Report-Employer-HealthBenefits-2020-Annual-Survey.pdf.
138 Plan Payment Data, 2010–19, available at
https://www.cms.gov/Medicare/MedicareAdvantage/Plan-Payment/Plan-Payment-Data.html.
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actual plan costs) or unexpected savings
(when plan revenues exceed actual plan
costs) for Part D sponsors. In order to
limit Part D sponsors’ exposure to
unexpected drug expenses and the
government’s exposure to
overpayments, Medicare shares risk
with sponsors on the drug costs covered
by their plan bids, using symmetrical
risk corridors to cover or recoup a share
of unexpected losses or savings.
Under the Part D risk corridors, if a
plan’s actual drug costs are within +/¥
5 percent of the drug costs estimated in
its bid, the plan assumes all of the losses
or savings. If its costs are more than 5
percent above or below its bid, the
government assumes a growing share of
the losses or savings, and the plan
assumes the remainder. Any unexpected
losses or savings that a plan assumes
affect its final profit margin. Thus, when
a plan underestimates the amount of
DIR that it will receive, any additional
amount of DIR constitutes additional
plan revenues. In the event that overall
plan revenues exceed the amount
projected in the plan sponsor’s bid, the
sponsor is permitted to retain most, if
not all, of the excess amount, assuming
that the sponsor has met the minimum
MLR requirement. Our analysis of Part
D plan payment and cost data indicates
that in recent years, DIR amounts that
Part D sponsors and their PBMs actually
received have consistently exceeded
bid-projected amounts, by an average of
0.6 percent and as much as 3 percent as
a share of gross drug costs from 2010 to
2020.
Due to the relative premium and other
advantages that price concessions
applied as DIR, including pharmacy
price concessions, offer sponsors over
lower point-of-sale prices, sponsors can
have an incentive to opt for higher
negotiated prices in exchange for higher
DIR and, where price concessions are in
the form of percentage-based fees, to
prefer a higher net cost drug over a
cheaper alternative. This may put
upward pressure on Part D program
costs and shift costs from the Part D
sponsor to beneficiaries who utilize
drugs in the form of higher cost-sharing
and to the government through higher
reinsurance and low-income costsharing subsidies.
b. Cost-Shifting
Beneficiary cost-sharing is generally
calculated as a percentage of the
negotiated price. When pharmacy price
concessions and other price concessions
are not reflected in the negotiated price
at the point-of-sale (that is, are applied
instead as DIR at the end of the coverage
year), beneficiary cost-sharing increases,
covering a larger share of the actual cost
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1913
of a drug. Although this is especially
true when a Part D drug is subject to
coinsurance, it is also true when a drug
is subject to a copayment because Part
D rules require that the copayment
amount be at least actuarially equivalent
to the coinsurance required under the
defined standard benefit design. For
more than half of Part D beneficiaries
who utilize drugs and thus incur costsharing expenses, this means, on
average, higher overall out-of-pocket
costs, even after accounting for the
premium savings tied to higher DIR. For
the millions of low-income beneficiaries
whose out-of-pocket costs are
subsidized by Medicare through the
low-income cost-sharing subsidy, those
higher costs are borne by the
government. See the lowest possible
reimbursement example later in this
section of this proposed rule for an
example of the effect the proposed
change to the definition of negotiated
price would have on the determination
of beneficiary cost-sharing.
This potential for cost shifting to
beneficiaries grows increasingly
pronounced as pharmacy price
concessions increase as a percentage of
gross drug costs and continue to be
applied outside of the negotiated price.
Numerous research studies suggest that
higher cost-sharing can impede
beneficiary access to necessary
medications, which leads to poorer
health outcomes and higher medical
care costs for beneficiaries and Medicare
overall.139 140 141 Moreover, higher cost
sharing can negatively impact all
beneficiaries, not just those who are low
income. While most low-income
beneficiaries are insulated from this
cost-shifting due to statutorily limited
copayments, low-income subsidy (LIS)
Level 4 beneficiaries pay 15 percent
coinsurance in the initial coverage limit,
which in an environment where the
negotiated price does not include all
pharmacy price concessions could be
cost-prohibitive for this population.
Additionally, those beneficiaries who
narrowly miss the LIS eligibility criteria
are particularly vulnerable to such cost
shifting. Given this, we believe it is
139 Michele Heisler et al., ‘‘The Health Effects of
Restricting Prescription Medication Use Because of
Cost,’’ Med Care, 2004 Jul;42(7):626–634, available
at https://www.ncbi.nlm.nih.gov/pubmed/
15213486.
140 Peter Bach, ‘‘Limits on Medicare’s Ability to
Control Rising Spending on Cancer Drugs,’’ New
England Journal of Medicine 2009, 360:626–633,
available at https://www.nejm.org/doi/full/10.1056/
NEJMhpr0807774.
141 Sonya Blesser Streeter et al., ‘‘Patient and Plan
Characteristics Affecting Abandonment of Oral
Oncolytic Prescriptions,’’ Journal of Oncology
Practice 2011, 7(3S):46s–51s, available at https://
ascopubs.org/doi/full/10.1200/jop.2011.000316.
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important to weigh the effects of current
Part D policies, and the trade-offs
between higher cost-sharing versus
lower plan premiums, on beneficiaries’
access to affordable prescription drugs.
Finally, beneficiaries progress through
the four phases of the Part D benefit as
their total gross drug costs and costsharing obligations increase. Because
both of these values are calculated based
on the negotiated prices reported at the
point-of-sale, when pharmacy price
concessions are not applied at the pointof-sale, the higher negotiated prices
result in more rapid movement of Part
D beneficiaries through the Part D
benefit phases. This, in turn, shifts more
of the total drug spend into the
catastrophic phase, where Medicare
liability is at 80 percent (paid as
reinsurance) and plan liability is at 15
percent (which is much lower than the
75 percent plan liability for drugs in the
initial phase and generic drugs in the
coverage gap phase; plan liability with
respect to ‘‘applicable drugs’’ in the
coverage gap phase is 5 percent). With
such cost-shifting to the government
under current rules, Part D sponsors
may have weak incentives, and, in some
cases no incentive, to lower prices at the
point-of-sale. See the Regulatory Impact
Analysis in section V.D.8. of this
proposed rule for a discussion of cost
impacts to beneficiaries, the
government, and plan sponsors of
requiring all pharmacy price
concessions to be included in the
negotiated price at the point-of-sale.
c. Transparency and Competition
The significant growth in pharmacy
price concessions in recent years and
inconsistency in how pharmacy price
concessions are treated by different Part
D sponsors (that is, they are applied to
the point-of-sale price to differing
degrees or estimated and factored into
plan bids with varying degrees of
accuracy) has resulted in plans that are
not consistent with each other with
respect to the aggregate share of drug
costs covered by the plan versus the
beneficiary. Moreover, the disparate
ways that Part D sponsors manage
pharmacy price concessions reduces
transparency of the point of sale cost to
the beneficiary and can increase
beneficiary confusion. For example, a
beneficiary facing a choice between a
plan offering a 10 percent coinsurance
tier versus a plan offering $50 copay for
a given drug, would have difficulty
assessing the true cost at the point of
sale and, as a result, may inadvertently
select the more costlier option. This
undermines beneficiaries’ ability to
make meaningful price comparisons and
efficient choices when considering the
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combined cost sharing and premiums
plans offer when choosing a plan.
Second, if a sponsor’s bid is based on
an estimate of net plan liability that is
lowered because the sponsor has been
applying pharmacy price concessions as
DIR at the end of the coverage year
rather than using them to reduce the
negotiated price at the point-of-sale, it
follows that the sponsor may be able to
submit a lower bid than a competitor
that applies pharmacy price concessions
at the point-of-sale. This lower bid
results in a lower plan premium, which
could allow the sponsor to capture
additional market share. The
competitive advantage accruing to one
sponsor over another in this scenario
stems only from a technical difference
in how plan costs are reported to CMS.
Therefore, the opportunity for
differential treatment of pharmacy price
concessions could result in bids that are
not comparable and in premiums that
are not valid indicators of relative plan
efficiency.
3. Proposed Changes to the Definition of
Negotiated Price (§ 423.100)
As previously discussed, Part D
sponsors and PBMs have been
recouping increasing sums from
network pharmacies after the point-ofsale in the form of pharmacy price
concessions. We addressed concerns
about these pharmacy payment
adjustments when we established the
existing requirements for negotiated
price reporting in the May 2014 final
rule (79 FR 29844). In that rule, we
amended the definition of ‘‘negotiated
prices’’ at § 423.100 to require Part D
sponsors to include in the negotiated
price at the point-of-sale all pharmacy
price concessions and incentive
payments to pharmacies—with an
exception, intended to be narrow, that
allowed the exclusion of contingent
pharmacy payment adjustments that
cannot reasonably be determined at the
point-of-sale (the reasonably determined
exception). However, when we
formulated these requirements in 2014,
the most recent year for which DIR data
was available was 2012, and we did not
anticipate the growth of performancebased pharmacy payment arrangements
that we have observed in subsequent
years.
We now understand that the
reasonably determined exception we
currently allow applies more broadly
than we had initially envisioned
because of the shift by Part D sponsors
and their PBMs towards contingent
pharmacy payment arrangements. As
suggested by numerous stakeholders in
response to the Request for Information
in the November 2017 proposed rule (82
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FR 56419 through 56428), nearly all
performance-based pharmacy payment
adjustments may be excluded from the
negotiated price on the grounds that
they cannot reasonably be determined at
the point-of-sale. Specifically, several
stakeholders have suggested to us that
sponsors apply the reasonably
determined exception to all
performance-based pharmacy payment
adjustments. These stakeholders assert
that the amount of these adjustments, by
definition, is contingent upon
performance measured over a period of
time that extends beyond the point-ofsale and, thus, cannot be known in full
at the point-of-sale. Therefore,
performance-based pharmacy payment
adjustments cannot ‘‘reasonably be
determined’’ at the point-of-sale as they
cannot be known in full at the point-ofsale. These assertions are supported by
the information plan sponsors report to
CMS as part of the annual DIR reports.
As a result, the reasonably determined
exception prevents the current policy
from having the intended effect on price
transparency, consistency (by reducing
differential reporting of pharmacy
payment adjustments by sponsors), and
beneficiary costs.
Given the predominance of the use of
performance-contingent pharmacy
payment arrangements by plan
sponsors, we do not believe that the
existing requirement that pharmacy
price concessions be included in the
negotiated price can be implemented in
a manner that achieves the goals
previously discussed: Meaningful price
transparency, consistent application of
all pharmacy payment concessions by
all Part D sponsors, and preventing costshifting to beneficiaries and taxpayers.
Therefore, to establish a requirement
that accomplishes these goals while
better reflecting current pharmacy
payment arrangements, we propose to
delete the existing definition of the term
‘‘negotiated prices’’ at § 423.100 and add
a definition of the term ‘‘negotiated
price’’ at § 423.100 to mean the lowest
amount a pharmacy could receive as
reimbursement for a covered Part D drug
under its contract with the Part D
sponsor or the sponsor’s intermediary
(that is, the amount the pharmacy
would receive net of the maximum
possible reduction that could result
from any contingent pharmacy payment
arrangement). Specifically, as noted
previously, we propose to delete the
current definition of ‘‘negotiated prices’’
(in the plural) and to add a new
definition of ‘‘negotiated price’’ (in the
singular) in order to make clear that a
negotiated price can be set for each
covered Part D drug, and the amount of
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pharmacy price concessions may differ
on a drug-by-drug basis. Our proposed
definition of negotiated price would
specify that the negotiated price for a
covered Part D drug must include all
pharmacy price concessions and any
dispensing fees, and exclude additional
contingent amounts (such as incentive
fees) if these amounts increase prices.
Under our proposal, we would not
change Part D sponsors’ ability to passthrough other, non-pharmacy price
concessions and other direct or indirect
remuneration amounts (for example,
legal settlement amounts and risksharing adjustments) to enrollees at the
point-of-sale. These proposed
provisions are discussed in the
following sections.
Requiring that all pharmacy price
concessions be included in the
negotiated price, as proposed, will lead
to more accurate comparability of drug
prices, Part D bid pricing, and plan
premiums. This increased level of
accuracy should center the beneficiary
by allowing them to better compare
between plans’ cost sharing and
premiums, so that beneficiaries are able
to identify the plan that best meets their
individual needs. Moreover, when
negotiated prices and plan premiums
more accurately reflect relative plan
efficiencies, there would not be unfair
competitive advantages accruing to one
sponsor over another based on a
technical difference in how costs are
reported. In short, because Part D is a
market-based approach to delivering
prescription drug benefits, and relies on
healthy market competition, we believe
the proposed changes to cost reporting
could make the Part D market more
competitive and efficient by allowing
for a more consistent, accurate, ‘‘apples
to apples’’ comparison of prices in the
market.
a. All Pharmacy Price Concessions
In this proposed rule, we propose to
adopt a new definition of ‘‘negotiated
price’’ at § 423.100 that would include
all pharmacy price concessions received
by the plan sponsor for a covered Part
D drug. The proposed definition would
omit the reasonably determined
exception, meaning that all price
concessions from network pharmacies,
negotiated by Part D sponsors and their
contracted PBMs, would have to be
reflected in the negotiated price that is
made available at the point-of-sale and
reported to CMS on a PDE record, even
when such price concessions are
contingent upon performance by the
pharmacy.
Section 1860D–2(d)(1)(B) of the Act
requires that negotiated prices ‘‘shall
take into account negotiated price
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concessions, such as discounts, direct or
indirect subsidies, rebates, and direct or
indirect remunerations, for covered part
D drugs . . . .’’ We have previously
interpreted this language to mean that
some, but not all, price concessions
must be applied to the negotiated price
(see, for example, 70 FR 4244 and 74 FR
1511). Although we continue to believe
that the prior interpretation of ‘‘take into
account’’ was permissible, we believe
that our initial interpretation may have
been overly definitive with respect to
the intended meaning of ‘‘take into
account.’’ We believe that a proper
reading of the statute supports requiring
that all pharmacy price concessions be
applied at the point-of-sale. As
proposed, requiring that all pharmacy
price concessions be applied at the
point-of-sale would ensure that
negotiated prices ‘‘take into account’’ at
least some price concessions and,
therefore, would be consistent with and
permitted by the plain language of
section 1860D–2(d)(1)(B) of the Act.
The regulatory change we propose to
adopt changes the reporting
requirements for Part D sponsors; it does
not affect what sponsors may arrange in
their contracts with network pharmacies
regarding payment adjustments after the
point-of-sale. We clarify this point
because in comments on the solicitation
in the November 2018 proposed rule (83
FR 62179) regarding a potential policy
approach under which all pharmacy
price concessions received by a plan
sponsor for a covered Part D drug would
be included in the negotiated price at
the point-of-sale, some commenters
posited that CMS requiring that all
pharmacy price concessions be passed
through at the point-of-sale, as opposed
to being reported as DIR, would violate
the statutory ‘‘non-interference clause,’’
at section 1860D–11(i) of the Act, which
specifies that ‘‘the Secretary . . . may
not interfere with the negotiations
between drug manufacturers and
pharmacies and PDP sponsors.’’ We
disagree. Mandating that all pharmacy
price concessions be included in the
negotiated price at the point-of-sale does
not interfere with the negotiations
between plan sponsors, their PBMs, and
pharmacies. Contracts between sponsors
or their PBMs and pharmacies can
continue to provide for performancebased payment adjustments. The
requirement that pharmacy price
concessions be passed through to the
point-of-sale price only directly impacts
the price that is used to determine
beneficiary cost-sharing and the
information that is populated and
reported on the PDE record, but it does
not dictate the amount that is ultimately
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paid to the pharmacy or the timing of
payments and adjustments.
b. Lowest Possible Reimbursement
To effectively capture all pharmacy
price concessions at the point-of-sale
consistently across sponsors, we
propose to require that the negotiated
price reflect the lowest possible
reimbursement that a network pharmacy
could receive from a particular Part D
sponsor for a covered Part D drug.
Under this approach, the price reported
at the point-of-sale would need to
include all price concessions that could
potentially flow from network
pharmacies, as well as any dispensing
fees, but exclude any additional
contingent amounts that could flow to
network pharmacies and thus increase
prices over the lowest possible
reimbursement level, such as incentive
fees. That is, if a performance-based
payment arrangement exists between a
sponsor and a network pharmacy, the
point-of-sale price of a drug reported to
CMS would need to equal the final
reimbursement that the network
pharmacy would receive for that drug
under the arrangement if the pharmacy’s
performance score were the lowest
possible. If a pharmacy is ultimately
paid an amount above the lowest
possible reimbursement (such as in
situations where a pharmacy’s
performance under a performance-based
arrangement triggers a bonus payment
or a smaller penalty than that assessed
for the lowest level of performance), the
difference between the negotiated price
reported to CMS on the PDE record and
the final payment to the pharmacy
would need to be reported as negative
DIR as part of the annual report on DIR
following the end of the year. For an
illustration of how negotiated prices
would be reported under such an
approach, see the lowest cost
reimbursement example provided later
in this section of this proposed rule.
By requiring that sponsors assume the
lowest possible pharmacy performance
when reporting the negotiated price, we
would be prescribing a standardized
way for Part D sponsors to treat the
unknown (final pharmacy performance)
at the point-of-sale under a
performance-based payment
arrangement, which many Part D
sponsors and PBMs have identified as
the most substantial operational barrier
to including such concessions at the
point-of-sale. We believe, based on the
overwhelming support received from
commenters on the Request for
Information in the November 2017
proposed rule and the potential change
to the definition of negotiated price
discussed in the November 2018
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proposed rule, that this is the best
approach to achieve our goals, as noted
previously, of—(1) consistency
(standardized reporting of negotiated
prices and DIR); (2) preventing costshifting to beneficiaries; and (3) price
transparency for beneficiaries, the
government, and other stakeholders.
Regarding consistency in reporting,
we believe that the proposed
requirement that the negotiated price
reflect the lowest possible
reimbursement that a network pharmacy
could receive from a particular Part D
sponsor for a covered Part D drug
would, if implemented, provide a
clearer reporting standard for Part D
sponsors relative to the requirements in
place today, which require Part D
sponsors to assess which types of
pharmacy payment adjustments fall
under the reasonably determined
exception. We expect this increased
clarity would reduce sponsor burden in
terms of the resources necessary to
ensure compliance. Finally, we believe
that requiring all pharmacy price
concessions be included in the
negotiated price at the point-of-sale
would improve the quality of drug
pricing information available across Part
D plans and thus improve market
competition and cost efficiency under
Part D.
Requiring the negotiated price to
reflect the lowest possible pharmacy
reimbursement as proposed would
move the negotiated price closer to the
final reimbursement for most network
pharmacies under current pharmacy
payment arrangements, and thus closer
to the actual cost of the drug for the Part
D sponsor. We have learned from the
DIR data reported to CMS and feedback
from numerous stakeholders that
pharmacies rarely receive an incentive
payment above the original
reimbursement rate for a covered claim.
We gather that performance under most
arrangements dictates only the
magnitude of the amount by which the
original reimbursement is reduced, and
most pharmacies do not achieve
performance scores high enough to
qualify for a substantial, if any,
reduction in penalties.
Finally, we propose that all
contingent incentive payments (that is,
an amount that is paid to the pharmacy
instead of a price concession from the
pharmacy) be excluded from the
negotiated price. As noted previously,
we understand that such incentive
payments are rare. Furthermore, even in
those instances in which a pharmacy
may qualify for such a payment,
including the amount of any contingent
incentive payments to pharmacies in the
negotiated price would make drug
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prices appear higher at a ‘‘high
performing’’ pharmacy, which receives
an incentive payment, than at a ‘‘poor
performing’’ pharmacy, which is
assessed a penalty, and would also
reduce price transparency. This pricing
differential could create a perverse
incentive for beneficiaries to choose a
‘‘lower performing’’ pharmacy for the
advantage of a lower price.
Additionally, Part D sponsors and their
intermediaries previously asserted in
public comments on the 2017 and 2018
rules that network pharmacies lose
motivation to improve performance
when all performance-based
adjustments are required to be reported
up-front. Revising the negotiated price
definition as proposed would mitigate
this concern by allowing sponsors and
their intermediaries to motivate network
pharmacies to improve their
performance with the promise of future
incentive payments that would increase
pharmacy reimbursement from the level
of the lowest possible reimbursement
per claim. Further, we emphasize that
the proposed changes would not require
pharmacies to be paid in a certain way;
rather we would be requiring
standardized reporting to CMS of drug
prices at the point-of-sale.
c. Lowest Possible Reimbursement
Example
To illustrate how Part D sponsors and
their intermediaries would report costs
under our proposal, we provide the
following example. Suppose that under
a performance-based payment
arrangement between a Part D sponsor
and its network pharmacy, the sponsor
will implement one of three scenarios:
(1) Recoup 5 percent of its total Part Drelated payments to the pharmacy at the
end of the contract year for the
pharmacy’s failure to meet performance
standards; (2) recoup no payments for
average performance; or (3) provide a
bonus equal to 1 percent of total
payments to the pharmacy for high
performance. For a drug that the
sponsor has agreed to pay the pharmacy
$100 at the point-of-sale, the pharmacy’s
final reimbursement under this
arrangement would be: (1) $95 for poor
performance; (2) $100 for average
performance; or (3) $101 for high
performance. Under the current
definition of negotiated prices, the
reported negotiated price is likely to be
$100, given the reasonably determined
exception for contingent pharmacy
payment adjustments. However, under
the proposed definition, for all three
performance scenarios, the negotiated
price reported to CMS on the PDE
record at the point-of-sale for this drug
would be $95, or the lowest
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reimbursement possible under the
arrangement. Thus, if a plan enrollee
were required to pay 25 percent
coinsurance for this drug, then the
enrollee’s costs under all scenarios
would be 25 percent of $95, or $23.75,
which is less than the $25 the enrollee
would pay today (when the negotiated
price is likely to be reported as $100).
Finally, any difference between the
reported negotiated price and the
pharmacy’s final reimbursement for this
drug would be reported as DIR at the
end of the coverage year. Under this
requirement, the sponsor would report
$0 as DIR under the poor performance
scenario ($95 minus $95), ¥$5 as DIR
under the average performance scenario
($95 minus $100), and ¥$6 as DIR
under the high-performance scenario
($95 minus $101), for every covered
claim for this drug purchased at this
pharmacy.
d. Additional Considerations
In order to implement the proposed
change, we would leverage existing
reporting mechanisms to confirm that
sponsors are appropriately applying
pharmacy price concessions at the
point-of-sale. Specifically, we would
likely use the estimated rebates at pointof-sale field on the PDE record to also
collect the amount of point-of-sale
pharmacy price concessions. We also
would likely use fields on the Summary
and Detailed DIR Reports to collect final
pharmacy price concession data at the
plan and national drug code (NDC)
levels. Differences between the amounts
applied at the point-of-sale and amounts
actually received, therefore, would
become apparent when comparing the
data collected through those means at
the end of the coverage year. To
implement the proposed change at the
point-of-sale, Part D sponsors and their
PBMs would load revised drug pricing
tables that reflect the lowest possible
reimbursement into their claims
processing systems that interface with
contracted pharmacies.
e. Negotiated Prices of Applicable Drugs
in the Coverage Gap
The negotiated price of an applicable
drug is also the basis by which
manufacturer liability for discounts in
the coverage gap is determined. Section
1860D–14A(g)(6) of the Act provides
that, for purposes of the coverage gap
discount program, the term ‘‘negotiated
price’’ has the meaning it was given in
§ 423.100 as in effect as of the
enactment of the Patient Protection and
Affordable Care Act (PPACA), except
that it excludes any dispensing fee for
the applicable drug. Under that
definition, which is codified in the
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coverage gap discount program
regulations at § 423.2305, the negotiated
price is the amount the Part D sponsor
(or its intermediary) and the network
dispensing pharmacy (or other network
dispensing provider) have negotiated as
the amount such network entity will
receive, in total, for a covered Part D
drug, reduced by those discounts, direct
or indirect subsidies, rebates, other
price concessions, and direct or indirect
remuneration that the Part D sponsor
has elected to pass through to Part D
enrollees at the point-of-sale, and net of
any dispensing fee or vaccine
administration fee for the applicable
drug.
In the November 2018 proposed rule
(83 FR 62179), we solicited comment on
whether to require sponsors to include
pharmacy price concessions in the
negotiated price in the coverage gap.
Under such an approach, the negotiated
price of the applicable drug for purposes
of determining manufacturer coverage
gap discounts, would include all
pharmacy price concessions as in all
other phases of the Part D benefit under
the proposed revision to the definition
of negotiated price at § 423.100. Because
the statutory definition of negotiated
price for purposes of the coverage gap
discount program references price
concessions that the Part D sponsor has
elected to pass through at the point-ofsale, we explained that we did not
believe it would be appropriate to
require sponsors to include all price
concessions in the negotiated price for
purposes of the coverage gap discount
program. However, we indicated our
belief that there would be authority
under the statute to require sponsors to
include all pharmacy price concessions
in the negotiated price for purposes of
the coverage gap discount program
because such concessions necessarily
affect the amount that the pharmacy
receives in total for a particular
applicable drug. We also noted that
pharmacy price concessions account for
only a share of all price concessions a
sponsor might receive. Thus, even if a
plan sponsor were required to include
all pharmacy price concessions in the
negotiated price of an applicable drug at
the point-of-sale, the plan sponsor must
still make an election as to how much
of the overall price concessions
(including non-pharmacy price
concessions) it receives will be passed
through at the point-of-sale.
In the November 2018 proposed rule,
we also sought comment on an
alternative approach under which Part
D sponsors would determine how much
of pharmacy price concessions to pass
through at the point-of-sale for
applicable drugs in the coverage gap,
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and beneficiary, plan, and manufacturer
liability would be calculated using this
alternate definition of negotiated price.
The majority of the comments that
addressed the possible inclusion of
pharmacy price concessions in the
negotiated price of applicable drugs in
the coverage gap expressed support for
applying the same definition of
negotiated price in all phases of the Part
D benefit, as they believed maintaining
the same definition for all phases of the
benefit would provide more
transparency and consistency at the
point-of-sale, minimize beneficiary
confusion, and avoid the operational
challenges of having two different rules
for applying pharmacy price
concessions to applicable drugs in the
coverage gap versus other phases of the
Part D benefit. Some commenters
disagreed with our assessment that CMS
has the legal authority to require that all
pharmacy price concessions be included
in the negotiated price of applicable
drugs in the coverage gap, as they felt
this was at odds with the reference to
‘‘price concessions that the Part D
sponsor had elected to pass-through to
Part D enrollees at the point-of-sale’’ in
the regulatory definition of ‘‘negotiated
price’’ at § 423.100 as in effect when the
PPACA was enacted. Commenters noted
that if CMS were to adopt the alternative
approach under which sponsors would
be required to include pharmacy price
concessions in the negotiated price for
applicable drugs in all phases of the Part
D benefit other than the coverage gap, it
would be necessary for CMS to issue
very specific guidance explaining how
to operationalize different definitions of
‘‘negotiated price’’ for the coverage gap
versus the non-coverage gap phases of
the Part D benefit.
Although we continue to believe that
section 1860D–14A(g)(6) of the Act
would not preclude us from revising the
definition of negotiated price at
§ 423.2305 to require Part D sponsors to
apply all pharmacy price concessions
for applicable drugs at the point-of-sale,
we are not proposing to adopt such a
mandate at this time. As demonstrated
in the Regulatory Impact Analysis of
this proposed rule (sections IV.D.8. and
IV.E.2.), allowing plans flexibility with
respect to the treatment of pharmacy
price concessions for applicable drugs
in the coverage gap will moderate
increases to beneficiary premiums and
government costs.
In summary, under our proposed
approach, for non-applicable drugs in
the coverage gap, and during the noncoverage gap phases of the Part D
benefit for applicable drugs, claims
would be adjudicated using the
negotiated price determined using the
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lowest possible reimbursement to the
pharmacy. In contrast, for applicable
drugs during the coverage gap, plans
would have the flexibility to determine
how much of the pharmacy price
concessions to pass through at the
point-of-sale, and beneficiary, plan, and
manufacturer liability in the coverage
gap would be calculated using this
alternate negotiated price. Based on
comments we received on the November
2018 proposed rule, we anticipate that
if CMS adopts the proposed approach,
we will need to provide technical or
operational guidance to Part D sponsors
regarding the calculation of the gap
discount, PDE reporting, and straddle
claim processing. We solicit comment
on whether there are other topics CMS
will need to address in new guidance if
we finalize the proposed approach. We
also request that commenters with
concerns about the feasibility of
sponsors having two different rules for
applying pharmacy price concessions to
applicable drugs in the coverage gap
versus other phases of the Part D benefit
provide detailed explanations of their
concerns, with specificity and
examples.
In addition, we solicit comment on
whether, as an alternative to our
proposed approach, we should require
that Part D sponsors apply pharmacy
price concessions to the negotiated price
of applicable drugs in the coverage gap.
As noted above, we believe that such a
requirement would also be consistent
with section 1860D–14A(g)(6) of the
Act.
4. Pharmacy Administrative Service
Fees
As noted in the November 2018
proposed rule (83 FR 62179 and 62180),
we are aware that some sponsors and
their intermediaries believe certain fees
charged to network pharmacies—such
as ‘‘network access fees,’’
‘‘administrative fees,’’ ‘‘technical fees,’’
and ‘‘service fees’’—represent valid
administrative costs and, thus, do not
believe such fees should be treated as
price concessions. However, pharmacies
and pharmacy organizations report that
they do not receive anything of value for
such administrative service fees other
than the ability to participate in the Part
D plan’s pharmacy network.
Thus, we restate the conclusion we
provided in the May 2014 final rule (79
FR 29877): When pharmacy
administrative service fees take the form
of deductions from payments to
pharmacies for Part D drugs dispensed
to Part D beneficiaries, they clearly
represent charges that offset the
sponsor’s or its intermediary’s operating
costs under Part D. We believe that if
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the sponsor or its intermediary
contracting organization wishes to be
compensated for these services and have
those costs treated as administrative
costs, such costs should be accounted
for in the administrative costs of the
Part D bid. If instead these costs are
deducted from payments made to
pharmacies for purchases of Part D
drugs, such costs are price concessions
and must be treated as such in Part D
cost reporting. This is the case
regardless of whether the deductions are
calculated on a per-claim basis.
The regulations governing the Part D
program require that price concessions
be fully disclosed. If not reported at all,
these amounts would result in another
form of so-called PBM spread in which
inflated prices contain a portion of costs
that should be treated as administrative
costs. That is, even if these amounts did
represent costs for services rendered by
an intermediary organization for the
sponsor, then these costs would be
administrative service costs, not drug
costs, and should be treated as such.
Failure to report these costs as
administrative costs in the bid would
allow a sponsor to misrepresent the
actual costs necessary to provide the
benefit and thus to submit a lower bid
than necessary to reflect its revenue
requirements (as required at section
1860D–11(e)(2)(C) of the Act and at
§ 423.272(b)(1) of the regulations)
relative to another sponsor that
accurately reports administrative costs
consistent with CMS instructions.
5. Defining Price Concession (§ 423.100)
Section 1860D–2(d)(1)(B) of the Act
stipulates that the negotiated price shall
take into account negotiated price
concessions, such as discounts, direct or
indirect subsidies, rebates, and direct or
indirect remunerations, for covered Part
D drugs. Section 1860D–2(d)(2) of the
Act further requires that Part D sponsors
disclose to CMS the aggregate negotiated
price concessions by manufacturers that
are passed through in the form of lower
subsidies, lower monthly beneficiary
premiums, and lower prices through
pharmacies and other dispensers. While
‘‘price concession’’ is a term important
to the adjudication of the Part D
program, it has not yet been defined in
the Part D statute or in Part D
regulations and subregulatory guidance.
Therefore, to avoid confusion among
Part D sponsors and other stakeholders
of the Part D program resulting from
inconsistent terminology, we propose to
add a regulatory definition for the term
‘‘price concession’’ at § 423.100 that is
consistent with how that term is used in
paragraphs (d)(1)(B) and (d)(2) of section
1860D–2 of the Act.
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In considering how to define price
concession, we believe it is important to
define the term in a broadly applicable
manner, while maintaining clarity.
Accordingly, we propose to define price
concession to include all forms of
discounts, direct or indirect subsidies,
or rebates that serve to reduce the costs
incurred under Part D plans by Part D
sponsors. The proposed definition
would note that price concessions
include but are not limited to discounts,
chargebacks, rebates, cash discounts,
free goods contingent on a purchase
agreement, coupons, free or reducedprice services, and goods in kind.
We believe the proposed approach
would be consistent with the statute,
support consistent accounting by Part D
sponsors of amounts that are price
concessions, and ensure that certain
forms of discounts are not
inappropriately excluded from being
considered price concessions. An
alternative would be not to define
‘‘price concession’’ at all. However, this
option would not support consistent
accounting of amounts that are price
concessions among Part D sponsors,
which we believe is particularly
important in light of the proposed
change to the definition of negotiated
price.
We note that adopting the proposed
definition of price concession would not
affect the way in which price
concessions must be accounted for by
Part D sponsors in calculating costs
under a Part D plan. Defining the term
‘‘price concession’’ as proposed would
not require the renegotiation of any
contractual arrangements between a
sponsor and its contracted entities.
Therefore, the proposed definition of
price concession has no impact under
the federal requirements for Regulatory
Impact Analyses.
III. Requests for Information
A. Request for Information: Prior
Authorization for Hospital Transfers to
Post-Acute Care Settings During a
Public Health Emergency
We are committed to ensuring that
hospitals, post-acute care facilities
(including long-term care hospitals
(LTCHs), inpatient rehabilitation
facilities (IRFs), and skilled nursing
facilities (SNFs)), physicians, and MA
organizations have the tools necessary
to provide access to appropriate care to
patients without unnecessary delay
during a public health emergency (PHE).
Throughout 2020 during the
Coronavirus Disease 2019 Public Health
Emergency (COVID–19 PHE), we
consistently issued guidance to address
permissible flexibilities for MA
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organizations as part of an ongoing
effort to help MA enrollees, and the
health care systems that serve them,
avoid delays and disruptions in care.
We recognize that any delays or
disruptions in care that might transpire
within the MA program could have a
ripple effect and also negatively impact
the timely provision of appropriate care
to patients covered under payer systems
external to MA (for example, employersponsored insurance). Additionally, we
recognize the positive impact that
payers in general can have through the
adoption of flexibilities that support
hospitals’ ability to effectively manage
resources when a hospital experiences a
substantial uptick in hospitalizations.
As a result of the guidance and
clarification that we issued throughout
2020, a large proportion of MA
organizations opted to relax or
completely waive their prior
authorization requirements with respect
to patient transfers between hospitals
and post-acute care facilities during
plan year 2020, consistent with our
guidance encouraging flexibility to
ensure access to care. However, as the
PHE continued into 2021, many MA
organizations reinstated prior
authorization requirements, which some
stakeholders reported contributed to
capacity issues and delays in care
within hospital acute care settings. For
example, one stakeholder reported that
only 5 percent of intensive care unit
(ICU) beds were open in their state
during the month of August 2021, and
stated that the scarcity of available beds
could be mitigated if more MA
organizations reinstated waivers on
prior authorization requirements for
patient transfers. Another stakeholder
reported that it was not uncommon for
a hospital to wait up to 3 business days
to receive a decision from an MA
organization for a request for a patient
transfer—a delay which prevented
hospitals from moving patients to the
next appropriate care setting in a timely
manner and forced the unnecessary use
of acute-care beds. The same
stakeholder reported that a high rate of
initial denials from MA organizations
also contributed to delays in patient
transfer. We acknowledge our
responsibility to ensure that our
programs’ policies do not hinder access
to care, especially during a public
health emergency. Therefore, in
response to these reports and the uptick
in COVID–19 hospitalizations across the
country, we are seeking information
from stakeholders in order to assess the
impact of MA organizations’ use of prior
authorization or other utilization
management criteria during certain
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PHEs. Through this request for
information (RFI), CMS seeks additional
information from all affected
stakeholders, especially MA
organizations, hospitals, post-acute care
facilities, professional associations,
states, and patient advocacy groups
regarding the effects of both the
relaxation of and reinstatement of prior
authorizations on patient transfers
during a PHE.
We remain mindful of the impact the
MA program’s policies have on the
health care system as a whole, and
strongly encourage MA organizations to
continuously re-assess the need for
flexibilities in their utilization
management practices. We note that
with regard to prior authorization and
other utilization management practices,
we permit MA organizations the choice
to uniformly waive or relax plan prior
authorization requirements at any time
in order to facilitate access to care, even
in the absence of a disaster, declaration
of a state of emergency, or PHE.
Generally, MA organizations are
required to ensure that enrollees are
notified of changes in plan rules of this
type in accordance with § 422.111(d);
however, when the provisions under
§ 422.100(m)(1) go into effect during a
disaster or emergency as they did during
the COVID–19 PHE, MA organizations
are permitted to immediately implement
plan changes that benefit enrollees,
including a waiver of prior
authorization requirements, without the
30-day notification requirement at
§ 422.111(d)(3).
We invite the public to submit
comments for consideration as CMS
assesses the impact of MA
organizations’ prior authorization
requirements for patient transfer on a
hospital’s ability to effectively manage
resources and provide appropriate and
timely care during a PHE. The primary
objective of this RFI is for us to glean
information from stakeholders about the
effects of MA organizations’ prior
authorization requirements for patient
transfers on a hospital’s ability to
furnish the appropriate care to patients
in a timely manner in the context of a
PHE. This is a general RFI related to
prior authorizations on patient transfers
during any PHE. While many
commenters may choose to provide
information in the context of the
COVID–19 PHE, we welcome and
encourage commenters to provide
information in the context of any PHE.
Responses to this RFI may include,
but are not limited to the following:
• The overall impact of both the
relaxation and reinstatement of prior
authorization requirements for patient
transfer by MA organizations on the
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provision of appropriate patient care in
hospital systems.
• The overall impact of both the
relaxation and reinstatement of prior
authorization requirements for patient
transfer on MA organizations.
• Wait times for receiving a response
from an MA organization about the
authorization of a patient transfer.
• Information pertaining to industry
guidelines that are used to inform prior
authorization, including the extent to
which such guidelines are evidencebased, the degree of transparency that
exists for such guidelines, and the
extent to which such guidelines are
standardized.
• With respect to MA organizations,
the denial rates and associated burden,
including rates at which denials are
upheld and overturned, for prior
authorizations for patient transfer from
hospitals to post-acute care facilities.
• Any consequences of delayed
patient transfer from hospitals to postacute care facilities.
• Recommendations for how CMS
can accommodate hospital systems that
face capacity issues through policy
changes in the MA program.
• Examples of any contrast in a state’s
policies for payers (for example,
Medicaid managed care) with respect to
prior authorizations for patient transfer
that do not pertain to MA organizations,
and the effects of such policies on
hospitals systems’ ability to effectively
manage resources.
We request that all respondents
provide complete, clear, and concise
comments that include, where
practicable, data and specific examples.
B. Request for Information: Building
Behavioral Health Specialties Within
MA Networks
CMS is dedicated to ensuring that MA
beneficiaries have access to provider
networks sufficient to provide covered
services in accordance with our
standards described in section
1852(d)(1) of the Act and in
§§ 422.112(a) and 422.114(a)(1).
Accordingly, CMS strengthened
network adequacy rules for MA plans by
codifying our network adequacy
standards at § 422.116 through the June
2020 final rule.
Currently, we require MA
organizations to submit data for
behavioral health providers, specifically
psychiatry (provider-specialty type) and
inpatient psychiatric facility services
(facility-specialty type), using the
Health Service Delivery (HSD) tables.
The HSD tables are submitted to CMS
during an organization’s formal network
review and are utilized to demonstrate
compliance with network adequacy
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1919
standards. The HSD tables must list
every provider and facility with a fully
executed contract in the organization’s
network, and are uploaded to the Health
Plan Management System (HPMS) for an
automated review. MA plans must have
sufficient providers with a certain time
and distance of 85 or 90 percent of
beneficiaries residing the plan’s service
area, depending on the type of counties
in the service area, under § 422.116. We
also encouraged plans to provide more
choices for enrollees to access care
using telehealth for certain specialties,
including psychiatry, through our
policy under § 422.116(d)(5), while
maintaining enrollees’ right to access in
person care for these specialty types. To
encourage and account for telehealth
providers in contracted networks,
§ 422.116(d)(5) provides MA plans a 10percentage point credit towards the
percentage of beneficiaries that reside
within published time and distance
standards when the plan includes in its
network telehealth providers for certain
specialties. However, despite requiring a
minimum number of behavioral health
providers and encouraging use of
telehealth providers, CMS understands
that MA organizations may experience
difficulties when building an adequate
network of behavioral health providers.
In order to increase our understanding
of issues related to access to behavioral
health specialties for enrollees in MA
plans, we are interested in comments
from industry stakeholders related to
the challenges MA organizations face
when building an adequate network of
behavioral health providers for MA
plans. Therefore, we invite comment
from interested stakeholders regarding
these issues. Comments for this RFI can
include, but are not limited to:
• Challenges related to a lack of
behavioral health provider supply in
certain geographic regions for
beneficiaries, health plans, and other
stakeholders;
• Challenges related to accessing
behavioral health providers for enrollees
in MA health plans, including wait
times for appointments;
• The extent to which a behavioral
health network affects a beneficiary’s
decision to enroll in an MA health plan;
• Challenges for behavioral health
providers to establish contracts with
MA health plans;
• Providers’ inability or
unwillingness to contract with MA
plans, including issues related to
provider reimbursement;
• Opportunities to expand services
for the treatment of opioid addiction
and substance use disorders;
• The overall impact of potential
CMS policy changes as it relates to
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network adequacy and behavioral health
in MA health plans, including in rural
areas that may have provider shortages;
• Suggestions from industry
stakeholders on how to address issues
with building adequate behavioral
health networks within MA health
plans.
C. Request for Comment on Data
Notification Requirements for
Coordination-Only D–SNPs
(§ 422.107(d))
Section 50311(b) of the BBA of 2018
amended section 1859(f) of the Act by
creating a new paragraph (8)(D)(i)(I) to
require that the Secretary establish
additional integration requirements for
D–SNPs’ contracts with State Medicaid
agencies. In the April 2019 final rule,
we implemented section
1859(f)(8)(D)(i)(I) of the Act by
establishing at § 422.107(d) that any D–
SNP that is not a FIDE SNP or HIDE
SNP is subject to an additional
contracting requirement effective
January 1, 2021. Under this new
requirement for the contract that is
required between the D–SNP and the
State Medicaid agency, the D–SNP is
required to notify the State Medicaid
agency, or individuals or entities
designated by the State Medicaid
agency, of hospital and skilled nursing
facility (SNF) admissions for at least one
group of high-risk full-benefit dual
eligible individuals, as determined by
the State Medicaid agency.
These data notification requirements
have only been in effect for a few
months, all of which coincided with the
COVID–19 public health emergency.
Through this proposed rule we invite
MA organizations, States, and other
stakeholders to submit comments on
their experience implementing the data
notification requirements thus far and
any suggested improvements for CMS
consideration in future rulemaking.
D. Collection of Information
Requirements
lotter on DSK11XQN23PROD with PROPOSALS2
This proposed rule contains several
requests for information. In accordance
with the implementing regulations of
the Paperwork Reduction Act of 1995
(PRA), specifically 5 CFR 1320.3(h)(4),
this general solicitation is exempt from
the PRA. Facts or opinions submitted in
response to general solicitations of
comments from the public, published in
the Federal Register or other
publications, regardless of the form or
format thereof, provided that no person
is required to supply specific
information pertaining to the
commenter, other than that necessary
for self-identification, as a condition of
the agency’s full consideration, are not
generally considered information
collections and therefore not subject to
the PRA.
We note that these RFIs are issued
solely for information and planning
purposes; they do not constitute a
Request for Proposals (RFPs),
applications, proposal abstracts, or
quotations. These RFIs do not commit
the U.S. Government to contract for any
supplies or services or make a grant
award. Further, we are not seeking
proposals through these RFIs and will
not accept unsolicited proposals.
Respondents are advised that the U.S.
Government will not pay for any
information or administrative costs
incurred in response to these RFIs; all
costs associated with responding to
these RFIs will be solely at the
interested party’s expense. We note that
not responding to these RFIs does not
preclude participation in any future
procurement, if conducted. It is the
responsibility of the potential
respondents to monitor these RFI
announcements for additional
information pertaining to these requests.
In addition, we note that we will not
respond to questions about the policy
issues raised in these RFIs.
We will actively consider all input as
we develop future plans and policies.
We may or may not choose to contact
individual respondents. Such
communications would be for the sole
purpose of clarifying statements in the
respondents’ written responses.
Contractor support personnel may be
used to review responses to these RFIs.
Responses to this notice are not offers
and cannot be accepted by the
Government to form a binding contract
or issue a grant. Information obtained as
a result of these RFIs may be used by the
Government for program planning on a
non-attribution basis. Respondents
should not include any information that
might be considered proprietary or
confidential. These RFIs should not be
construed as a commitment or
authorization to incur cost for which
reimbursement would be required or
sought. All submissions become U.S.
Government property and will not be
returned. In addition, we may publicly
post the public comments received, or a
summary of those public comments.
IV. Collection of Information
Requirements
Under the Paperwork Reduction Act
of 1995 (PRA) (44 U.S.C. 3501 et seq.)
we are required to provide 60-day notice
in the Federal Register and solicit
public comment before a ‘‘collection of
information’’ requirement is submitted
to the Office of Management and Budget
(OMB) for review and approval. For the
purposes of the PRA and this section of
the preamble, collection of information
is defined under 5 CFR 1320.3(c) of
OMB’s implementing regulations.
In order to fairly evaluate whether an
information collection should be
approved by OMB, section 3506(c)(2)(A)
of the PRA requires that we solicit
comment on the following issues:
• The need for the information
collection and its usefulness in carrying
out the proper functions of our agency.
• The accuracy of our estimate of the
information collection burden.
• The quality, utility, and clarity of
the information to be collected.
• Recommendations to minimize the
information collection burden on the
affected public, including automated
collection techniques.
We are soliciting public comment on
each of these issues for the following
sections of this document that contain
information collection requirements.
A. Wage Data
To derive mean costs, we are using
data from the most current U.S. Bureau
of Labor Statistics’ (BLS’s) National
Occupational Employment and Wage
Estimates for all salary estimates
(https://www.bls.gov/oes/current/oes_
nat.htm), which, at the time of drafting
of this rule, provides May 2020 wages.
In this regard, Table 4 presents BLS’
mean hourly wage along with our
estimated cost of fringe benefits and
overhead (calculated at 100 percent of
salary), and our adjusted hourly wage.
TABLE 4—NATIONAL OCCUPATIONAL EMPLOYMENT AND WAGE ESTIMATES
Occupation
code
Occupation title
Business Operation Specialists, All Other .......................................................
Compliance Officers ........................................................................................
Computer and Information Systems Managers ...............................................
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Mean hourly
wage
($/hr)
13–1198
13–1041
11–3021
40.53
36.35
77.76
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12JAP2
Fringe benefits
and overhead
($/hr)
40.53
36.35
77.76
Adjusted
hourly wage
($/hr)
81.06
72.70
155.52
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TABLE 4—NATIONAL OCCUPATIONAL EMPLOYMENT AND WAGE ESTIMATES—Continued
Occupation
code
Occupation title
Lawyer .............................................................................................................
Software and Web Developers ........................................................................
As indicated, we are adjusting our
employee hourly wage estimates by a
factor of 100 percent to account for
fringe benefits and overhead costs that
vary from employer to employer and
because methods of estimating these
costs vary widely from study to study.
We believe that doubling the hourly
wage to estimate total cost is a
reasonably accurate estimation method.
B. Proposed Information Collection
Requirements (ICRs)
The following ICRs are listed in the
order of appearance within section II. of
this proposed rule.
1. ICRs Regarding Enrollee Participation
in Plan Governance (§ 422.107)
The proposed requirement and
burden for D–SNPs to create one or
more enrollee advisory committees will
be submitted to OMB for review under
control number 0938–TBD (CMS–
10799). At this time, the control number
has yet to be determined, but it will be
assigned by OMB upon their clearance
of this proposed rule’s collection of
information request. OMB will set out
an expiration date upon their approval
of the final rule’s collection of
information request.
The proposed requirement and
burden for D–SNPs to update audit
protocols to require documentation of
the enrollee advisory committees will be
submitted to OMB for review under
control number 0938–1395 (CMS–
10717).
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a. Creating One or More Enrollee
Advisory Committees
At § 422.107(f), we propose that any
MA organization offering a D–SNP must
establish one or more enrollee advisory
committees at the State level or other
service area level in the State to solicit
direct input on enrollee experiences. We
also propose at § 422.107(f) that the
committee include at least a reasonably
representative sample of the population
enrolled in the dual eligible special
needs plan, or plans, or other
individuals representing those enrollees
and solicit input from these individuals
or their representatives on, among other
topics, ways to improve access to
covered services, coordination of
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23–1011
15–1250
services, and health equity for
underserved populations.
The burden of establishing and
maintaining an enrollee advisory
committee is variable due to the
flexibilities MA organizations would
have to implement the proposed
requirements. We believe that D–SNPs
should work with enrollees and their
representatives to establish the most
effective and efficient process for
enrollee engagement, and therefore, we
chose not to propose the specific: (1)
Frequency; (2) location; (3) format; (4)
participant recruiting and training
methods; (5) number of committees (for
example, one committee at the State
level to serve all of the MA
organization’s D–SNPs in that State or
more than one committee); (6)
utilization of existing committees which
would meet the requirements of both
§§ 438.110 and 422.107(f) (we expect
this approach to be used by FIDE and
HIDE SNPs); (7) use and adoption of
telecommunications technology; and (8)
other parameters. Instead, the only
requirements proposed in this rule for
an MA organization offering one or
more D–SNPs in a State would be to
establish and maintain one or more
enrollee advisory committees that serve
the D–SNPs offered by the MA
organization and for that committee to
solicit input on, among other topics,
ways to improve access to covered
services, coordination of services, and
health equity for underserved
populations. The enrollee advisory
committee must include at least a
reasonably representative sample of the
population enrolled in the D–SNP(s), or
other individuals representing those
enrollees. The enrollee advisory
committee may also advise managed
care plans under title XIX of the Act
offered by the same parent organization
as the MA organization offering a D–
SNP.
To determine the burden for MA
organizations to establish the proposed
enrollee advisory committees, we
reviewed two estimates from similar
committees.
First, the May 2016 final rule (81 FR
27778) estimated it will take 6 hours
annually for a business operations
specialist to establish and maintain the
LTSS member advisory committee
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Mean hourly
wage
($/hr)
71.59
52.86
Fringe benefits
and overhead
($/hr)
71.59
52.86
Adjusted
hourly wage
($/hr)
143.18
105.72
requirement codified at § 438.110 for
Medicaid managed care plans.
Second, in 2021 we conducted an
informal survey of the three South
Carolina MMPs under the capitated FAI
demonstration that are required to
conduct meetings quarterly and highly
value their advisory committees. The
MMPs surveyed estimated an annual
average of 240 hours (or 60 hours per
meeting) to recruit members and
establish and maintain the committee.
We expect these efforts to include
outreach and communication to
members, developing meeting agendas,
scheduling participation of presenters,
preparing meeting materials, identifying
meeting location and technology, D–
SNP staff attendance at the meeting, and
disseminating enrollee feedback to D–
SNP and MA organization staff.
Due to the variety of flexibilities in
creating the proposed enrollee advisory
committee, detailed in the opening
paragraph of this ICR, we expect the
average time and annual cost for a MA
organization to establish and hold an
enrollee advisory committee meeting to
be somewhere between 6 hours
estimated for the requirement at
§ 438.110 and 240 hours as reported by
MMPs. We believe this large difference
in the time spent comes from two
sources: (1) the requirement that the
committee created by MMPs meet
quarterly rather than annually and (2)
MMPs find value in their committees
and have invested more staff and
resources to recruit enrollees, and
prepare for and hold meetings. For
example, MMPs often provide
transportation to meetings,
refreshments, and nominal incentives
for participation, none of which is
required by the capitated FAI
demonstration or this proposed rule. We
have used a 40-hour estimate and the
services of a business compliance officer
to assess burden with the understanding
that a wide variety of approaches would
probably be used.
Each MA organization offering one or
more D–SNPs in a State would decide
how to establish an enrollee advisory
committee based on the MA
organization’s approach to obtaining
maximal input from enrollees leading to
the highest quality enrollee experience.
Because of this wide variability, we
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solicit stakeholder comments on our
assumptions and burden estimates.
For purposes of this proposed rule for
establishing an enrollee advisory
committee, we are estimating each MA
organization would spend 40 hours at a
cost of $3,242 (40 hr × $81.06/hr for a
business operation specialist).
We believe all FIDE SNPs and HIDE
SNPs that provide LTSS currently have
an enrollee advisory committee since
they have a Medicaid managed care
plan that must comply with § 438.110.
Of the 596 D–SNP PBPs for CY 2021, we
estimate 478 do not have a
corresponding Medicaid managed care
plan that provides LTSS. Several of
these D–SNP PBPs are in the same State
and under the same contract, which
means only one enrollee advisory
committee is necessary to meet the
proposed requirement. Therefore, we
estimate MA organizations operating D–
SNPs will need to establish 260 new
enrollee advisory committees.
Thus, the aggregate minimal annual
burden for MA organizations operating
D–SNPs to meet the proposed
requirements of § 422.107(f) is 10,400
hours (260 new committees × 40 hr per
committee) at a cost of $843,024 (10,400
hr × $81.06/hr). As stated above, the
proposed requirement and burden will
be submitted to OMB for review under
control number 0938–TBD (CMS–
10799).
b. Updates to Audit Protocols
As noted in section II.A.3. of this
proposed rule, we anticipate updating
the CMS SNP Care Coordination audit
protocols 142 for MA organizations
offering one or more D–SNPs to require
documentation, such as a committee
member list and meeting minutes, of the
enrollee advisory committee meetings.
Currently, control number 0938–1395
(CMS–10717) estimates the audit
protocol and data request burden at 701
hours per MA organization at an average
hourly cost of $87.00/hr, totaling
$60,987 per MA organization (701 hr ×
$87.00/hr). We believe MA
organizations offering D–SNPs would
retain a committee member list and
meeting minutes as part of customary
business practices; therefore, we do not
believe reporting this documentation on
the enrollee advisory committee would
impact our currently approved 701 hr
audit protocol estimate.
While we do not anticipate any
changes to our active time estimates, if
this proposal is finalized we would
revise the SNP Care Coordination audit
142 See https://www.cms.gov/Medicare/
Compliance-and-Audits/Part-C-and-Part-DCompliance-and-Audits/ProgramAudits.
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protocol prior to the effective date of the
rule to provide stakeholders the ability
to comment on the contents of the
document. The CMS–10717 package
would be made available to the public
for review/comment under the standard
PRA process which includes the
publication of 60- and 30-day Federal
Register notices and the posting of the
collection of information documents on
our PRA website.
2. ICRs Regarding Standardizing
Housing, Food Insecurity, and
Transportation Questions on Health
Risk Assessment (§ 422.101)
The following proposed HRA
question changes will be submitted to
OMB for review under control number
0938–TBD (CMS–10799). At this time,
the control number has yet to be
determined, but it will be assigned by
OMB upon their clearance of this
proposed rule’s collection of
information request. OMB will set out
an expiration date upon their approval
of the final rule’s collection of
information request.
The proposed changes to our SNP
audit protocols will be submitted to
OMB for review under control number
0938–1395 (CMS–10717). Subject to
renewal, the control number is currently
set to expire on May 31, 2024. It was last
approved on May 8, 2021, and remains
active.
a. Added HRA Questions
As described in section II.A.4. of this
proposed rule, we propose requiring
that SNPs include specific questions on
housing stability, food security, and
access to transportation specified in
sub-regulatory guidance as part of their
HRAs. This proposal, if finalized, would
result in SNPs having a more complete
picture of the risk factors that may
inhibit beneficiaries from accessing care
and achieving optimal health outcomes
and independence. We do not believe
that collecting this information would
require any additional efforts from SNPs
outside of customary updates to the
HRA tools. Due to the current
requirement at § 422.101(f) that the HRA
include an assessment of the
individual’s physical, psychosocial, and
functional needs, we believe that many
SNPs are already including questions
related to housing stability, food
security, and access to transportation in
their HRA tools. Therefore, if this
proposal is adopted, most SNPs would
revise their HRA tools to use our
standardized questions. If a SNP is not
already asking these questions, we do
not predict the addition of questions on
these three topics would lengthen the
time to administer a typical HRA.
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CMS does not currently collect
specific data elements from HRAs for all
SNP enrollees. By standardizing HRA
questions in our proposed rule, CMS
would be able to collect those specific
data elements; however, CMS will not
be collecting data elements from the
HRA as part of this collection of
information.
We estimate a one-time burden (over
the next three years) for the parent
organizations offering SNPs to update
their HRA tools in their care
management systems and adopt our
standardized questions on housing
stability, food security, and access to
transportation. It is possible that we
would change the standardized
questions in the future, thereby making
the burden of our proposal more than a
one-time burden. However, we have no
plans at this point to change the
standardized questions once we
establish them. Therefore, we are unable
to reliably estimate the additional
burden in subsequent years.
We assume that each parent
organization with one or more SNPs
would update the care management
system where an enrollee’s HRA
responses are recorded. We believe that
it would take a software programmer 3
hours at $105.72/hr to update the care
management system resulting in a cost
of $317 (3hr × $105.72/hr) per parent
organization. For CY 2021, there are 123
parent organizations with a SNP PBP. In
aggregate, we estimate a one-time
burden for updating the HRA tool of 369
hr (123 parent organizations × 3 hr) at
a cost of $39,011 (369 hr × $105.72/hr).
After the finalization and
implementation of our proposed rule,
we will reassess the impact of future
updates to these HRA questions. As
stated above, the proposed requirements
and burden will be submitted to OMB
for review under control number 0938–
TBD (CMS–10799).
b. Updates to Audit Protocols
The proposed change to the HRA
would also require an update to the
CMS SNP Care Coordination audit
protocols 143 that ensure the completed
HRA includes the assessment of housing
stability, food security, and access to
transportation. Currently, audit protocol
and data request burden are estimated at
701 hours per MA organization at an
average hourly cost of $84.00/hr,
totaling $58,884 per MA organization.
We do not believe the changes to SNP
audit protocols would add more time to
the 701-hour audit protocol estimate as
143 See https://www.cms.gov/Medicare/
Compliance-and-Audits/Part-C-and-Part-DCompliance-and-Audits/ProgramAudits.
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we are adding a confirmation that the
SNP’s HRA includes the proposed
changes as part of the SNP Care
Coordination Audit protocols.
While we do not anticipate any
changes to our active time estimates, if
this proposal is finalized, we would
revise the audit protocol documents
prior to the effective date of the rule to
provide stakeholders the ability to
comment on the contents of the
document. The CMS–10717 package
would be made available to the public
for review/comment under the standard
PRA process which includes the
publication of 60- and 30-day Federal
Register notices and the posting of the
collection of information documents on
our PRA website.
As stated in section II.A.4. of this
proposed rule, CMS will consider
collecting data from the SNPs on
responses to the specified HRA
questions. However, we are not
proposing such requirements at this
time. We welcome comment on our
assumptions regarding the collection of
information burden for this proposal.
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3. ICRs Related to Refining Definitions
for Fully Integrated and Highly
Integrated D–SNPs (§ 422.2)
The following proposed changes will
be submitted to OMB for review under
control number 0938–TBD2 (CMS–
10796). At this time, the control number
has yet to be determined, but it will be
assigned by OMB upon their clearance
of this proposed rule’s collection of
information request. OMB will set out
an expiration date upon their approval
of the final rule’s collection of
information request.
As described in section II.A.5. of this
proposed rule, we propose several
changes to the definitions of FIDE SNPs
and HIDE SNPs at § 422.2 that we
believe will ultimately help to
differentiate various types of D–SNPs
and clarify options for beneficiaries and
stakeholders. Our proposal for the FIDE
SNP definition requires these plans to
have exclusively aligned enrollment,
cover Medicare cost-sharing, and cover
the Medicaid benefits of home health,
DME, and behavioral health through a
capitated contract with the State
Medicaid agency. We propose to require
that each FIDE SNP’s and HIDE SNP’s
capitated contract with the State
Medicaid agency apply to the entire
service area for the D–SNP for plan year
2025 and subsequent years. We also
propose to codify existing policy
outlined in sub-regulatory guidance to
permit, subject to CMS approval,
specific limited benefit carve-outs for
FIDE SNPs and HIDE SNPs through the
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State Medicaid agency contract
submission process.
Due to the proposed changes in the
definition of FIDE SNP and HIDE SNP,
a D–SNP may need to update its
contract with the State Medicaid agency
to come into compliance with the
proposed changes at § 422.2. The
currently approved annual burden
estimate for updating the State Medicaid
agency contract is 30 hours per D–SNP
as described in OMB control number
0938–0753 (CMS–R–267). While the
proposed changes may result in a onetime change to the contract, we believe
the changes to the contract language
would be relatively minor (even though
the changes are substantive in nature)
and part of routine updates to contracts
such as changes of dates. We also
believe that the contract changes would
be subsumed in the 30-hour burden
estimate for updating the contract
annually. Therefore, we do not estimate
our proposed changes to these
definitions at § 422.2 would impact our
currently approved annual 30 hr
contracting burden estimate for D–SNPs.
The proposed changes to the FIDE
SNP and HIDE SNP definitions may
change how D–SNPs attest when
submitting their State Medicaid agency
contract to CMS. The burden is
currently estimated under OMB control
number 0938–0935 (CMS–10237). We
do not estimate D–SNPs would
experience an increase in their per
response time or effort to submit the
State Medicaid agency contract to CMS.
However, if proposed changes to the
FIDE and HIDE definitions are finalized,
then we would update the content of the
collection of information to reflect the
changes to § 422.2. If this proposal is
finalized, we would revise the 5.11 D–
SNP State Medicaid Agency Contract
Matrix and 5.12 D–SNP State Medicaid
Agency Contract Matrix documents
connected to control number 0938–0935
(CMS–10237) and move these
documents to control number 0938–
TBD2 (CMS–10796). We believe
including these forms in a separate
OMB control number 0938–TBD2
(CMS–10796) exclusively for the D–SNP
State Medicaid agency contracts is more
operationally consistent with the
collection of information required from
MA organizations.
a. Service Area Overlap Between HIDE
SNPs and Companion Medicaid Plans
Besides the updates to the documents
currently under control number 0938–
0935 (CMS–10237) described in this
section, section II.A.5.f. of this proposed
rule would require the service area of a
FIDE SNP or HIDE SNP to overlap with
companion Medicaid plans; therefore,
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1923
the 20 HIDE SNPs that have service area
gaps with their affiliated MCOs would
make a business decision regarding how
to comply with the requirement in
addition to updating the State Medicaid
agency contract with the D–SNP. We
believe that only one-third of the 20
impacted D–SNPs, or 7 D–SNPs, would
choose to remain a HIDE SNP. The
remaining 13 D–SNPs would contract
with the State as a non-HIDE D–SNP
and not incur additional burden.
A D–SNP that wishes to remain a
HIDE SNP would submit a new D–SNP
PBP for the service area that does not
overlap with the D–SNP’s companion
Medicaid plan during the annual bid
submission process (OMB control
number 0938–0763 (CMS–R–262)).
Also, under the annual bid submission
process, the existing HIDE SNP would
reduce their MA service area to that
which overlaps with the companion
Medicaid plan.
The currently approved annual
burden estimate for D–SNPs to update
PBPs is 35.75 hours per MA contract as
described in OMB control number
0938–0763 (CMS–R–262). We do not
estimate D–SNPs would experience an
increase in their response time or effort
to submit the bid to CMS.
Alternatively, to remain a HIDE SNP,
the MA organization can work with the
State Medicaid agency to expand the
service area of the companion Medicaid
plan to align with the D–SNP service
area. However, State Medicaid
procurement time frames and
contracting strategies may not provide
the 20 D–SNPs impacted by the
proposed the opportunity to expand the
service area of the companion Medicaid
plan in CY2025.
In section II.A.5.f. of this proposed
rule, we discuss alternatives to the
proposed changes to the FIDE SNP and
HIDE SNP definitions regarding service
area overlap with the companion
Medicaid plan. For example, we are
considering requiring a minimum level
of service area overlap for the FIDE SNP
or HIDE SNP and the companion
Medicaid plans rather than full overlap.
We request comment on how these
alternatives may change the estimates
for impacted D–SNPs if they were
finalized.
4. ICRs Related to Additional
Opportunities for Integration Through
State Medicaid Agency Contracts
(§ 422.107)
As described in section II.A.6. of this
proposed rule, we propose to add a new
paragraph (e) at § 422.107 to describe
conditions through which States may
require certain contract terms for D–
SNPs and how CMS would facilitate
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compliance with those contract terms.
Proposed paragraph (e)(1) would allow
States, through the State Medicaid
agency contract with D–SNPs, to require
that certain D–SNPs with exclusively
aligned enrollment (a) establish MA
contracts that only include one or more
D–SNPs within a State, and (b) integrate
materials and notices for enrollees. A
more detailed discussion of the
proposed requirements and associated
burden follows:
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a. State Medicaid Agency Contract
Requirements
The following proposed changes will
be submitted to OMB for review under
control number 0938–TBD2 (CMS–
10796). At this time, the control number
has yet to be determined, but it will be
assigned by OMB upon their clearance
of this proposed rule’s collection of
information request. OMB will set out
an expiration date upon their approval
of the final rule’s collection of
information request.
For States that opt to require the
contract requirements at proposed
§ 422.107(e), States and plans would be
required to modify the existing State
Medicaid agency contract. These
modifications would document the D–
SNP’s responsibility to only enroll
dually eligible individuals who receive
coverage of Medicaid benefits from the
D–SNP, integrate member materials, and
request that CMS establish an MA
contract limited to D–SNPs within the
State.
(1) State Burden
Section 1903(a)(7) of the Act requires
the Federal government to pay a match
rate for administrative expenses. Since
cost is split between the State Medicaid
agency and the Federal government, we
split in half the total costs, half of which
the States incur and half of which the
Federal government incurs, associated
with administering the Medicaid
program. The Federal government’s cost
is presented in the RIA section of this
rule (see section V.D.3).
For each State Medicaid agency, it
would take a total of 24 hours at
$143.18/hr for State staff to update the
State Medicaid agency’s contract with
the D–SNPs in its market to address the
changes in this proposed rule. This
estimate includes the cost to negotiate
with the D–SNPs on contract changes
and engage with CMS to ensure contract
changes meet the proposed
requirements at § 422.107(e).
Based on our experience, we expect
that each State Medicaid agency will
establish uniform contracting
requirements for all D–SNPs operating
in their market. We are uncertain of the
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exact number of States that would opt
to require these proposed contract
changes over the course of the first 3
years after the effective date (contract
years 2025 to 2027). Based on our
previous work with States as part of the
capitated FAI demonstration and
implementing the D–SNP integrations
requirements established by the BBA of
2018, we estimate as few as five and as
many as 20 States may opt to make
these changes in their contracts with D–
SNPs and their administration of their
programs. Based on the number of
States currently collaborating with CMS
on Medicare and Medicaid integration
and the States likely to transition from
MMP-based to D–SNP-based integrated
care approaches, we believe there will
be 12 states that implement this rule in
the first 3 years. We further expect these
12 States to implement this one-time
change during the first year it is
effective.
Section 1903(a)(7) of the Act requires
the Federal government to pay half the
States’ administrative costs. Therefore,
for purposes of the COI we interpret that
the states will incur costs for only 12
hours (0.5 × 24 hours); the other 12
hours of work are paid for by the
Federal government and therefore we
account for these other 12 hours in the
RIA. This division of the 24 hours into
two 12-hour parts is also consistent with
COI requirements that aggregate
amounts reflect hour and wage/hr
burden. Thus, the cost to each State
would be $1,718 per State (1 State × 12
hr × $143.18/hr). The aggregate burden
to 12 States would be 144 hours (12
States × 12 hours/State) at an aggregate
one-time cost of $20,618 (144 hr ×
$143.18/hr). After this first-year onetime requirement is satisfied, and given
the uncertainty involved in estimating
State behavior, we are estimating zero
burden in subsequent years on States.
As mentioned previously, the other
half of the burden will be presented in
the RIA.
(2) MA Organization Burden
For the initial year, we expect each
affected D–SNP would take 8 hours at
$143.18/hr for a lawyer to update the
contract with the State Medicaid agency
to reflect the revised and new
provisions proposed in this rule at
§ 422.107(e). Based on our assumptions
of States likely to opt to require the
proposed contract changes, we estimate
between 40 to 80 MA organizations
would be impacted in the first three
years. Since we are uncertain of which
extreme to use, we use the average, 60
MA organizations per year. We further
expect the updates to be done in the
first year these regulations are effective.
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In aggregate we estimate a one-time
burden of 480 hours (60 MA
organizations × 8 hr) at a cost of $68,726
(480 hr × $143.18/hr).
b. Limiting Certain Medicare Advantage
Contracts to D–SNPs
The following proposed changes
regarding additional Part C application
respondents will be submitted to OMB
for review under control number 0938–
0935 (CMS–10237). Subject to renewal,
the control number is currently set to
expire on January 31, 2024. It was last
approved on January 19, 2021 and
remains active.
The following proposed changes
regarding additional Part D application
respondents will be submitted for OMB
approval under control number 0938–
0936 (CMS–10137). Subject to renewal,
the control number is currently set to
expire on July 31, 2024. It was last
approved on July 27, 2021 and remains
active.
We propose at § 422.107(e) to codify
a pathway by which States would
require and CMS would permit MA
organizations—through the existing MA
application process—to establish MA
contracts that only include one or more
D–SNPs with exclusively aligned
enrollment within a State. This action
would allow dually eligible individuals
to ascertain the full quality performance
of a D–SNP and better equip States to
work with their D–SNPs to improve
health equity.
We note that creating a new D–SNPonly contract would have several
downstream collection of information
impacts for an MA organization that are
captured under the two aforementioned
control numbers, the most immediate of
which is the MA organization would
need to complete a new application for
Parts C and D.
Our estimate is that 60 D–SNPs will
be impacted by our proposed changes to
§ 422.107(e). Currently, 32 percent of D–
SNPs are in D–SNP-only contracts; 144
therefore, we estimate that 19 of the 60
D–SNPs (60 D–SNPs × 0.32) impacted
would already have a D–SNP-only
contract and not need to submit a new
Part C and D application. The remaining
41 D–SNPs (60—19 D–SNPs) would
need to submit both a new Part C and
a new Part D application.
The burden for an initial Part C
application for a SNP is currently
approved by OMB under control
number 0938–0935 (CMS–10237) at 10
hours at $72.70/hr for a compliance
officer to review instructions and
complete the proposal (including
144 HPMS, Contract Management Reports 2020,
SNP Type and Subtype Report, August 7, 2020.
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lotter on DSK11XQN23PROD with PROPOSALS2
submission) at a cost of $727 per
contract (10 hr × $72.70/hr). Under this
proposed rule, the currently approved
burden for one-time Part C applications
would increase by 410 hours (10 hr × 41
D–SNPs) and $29,807 (410 hr × $72.70/
hr).
The burden for an initial Part D
application for an MA–PD plan is
currently approved by OMB under
control number 0938–0936 (CMS–
10137) at 6.41 hours for a compliance
officer to review instructions and
complete the proposal (including
submission) at a cost of $466 per
contract (6.41 hr × $72.70/hr). The
aggregate one-time burden for 41 D–
SNPs to complete an initial Part D
application for an MA–PD plan is 263
hours (6.41 hr × 41 affected D–SNPs) at
a cost of $19,120 (263 hr × 72.70/hr).
We acknowledge there may be
additional downstream collection of
information impacts for new contracts
related to Part C and D reporting and
CMS monitoring at the contract level.
For example, MA organizations would
experience additional reporting to CMS,
calculation of HEDIS measures, and
administration of HOS and CAHPS
surveys. We are uncertain of the extent
of the additional burden incurred for
reporting as a separate contract. We
request comments on these impacts for
a new contract under an already existing
MA organization and if they should be
included in our estimates.
c. Integrated Member Materials
As described in section II.A.6.b. of
this proposed rule, to provide a more
coordinated beneficiary experience, we
propose at § 422.107(e) to codify a
pathway by which States and CMS
would collaborate to establish model
materials when a State chooses to
require through its State Medicaid
agency contract that certain D–SNPs use
an integrated SB, Formulary, and
combined Provider and Pharmacy
Directory. Proposed § 422.107(e)(1)(ii)
establishes factual circumstances that
would commit CMS to certain actions
under paragraphs (e)(2) and (3).
We do not estimate any additional
burden for States or plans to implement
integrated member materials at
proposed § 422.107(e) due to existing
State efforts to work with Medicaid
managed care plans to comply with
information requirements at § 438.10
and to work with D–SNPs to populate
Medicaid benefits for Medicare member
materials. Since requirements imposed
on the Federal government are not
subject to the PRA, we describe costs to
the Federal government’s burden to
develop integrated member materials in
section V.D.3.a. of this preamble.
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5. ICRs Related to Definition of
Applicable Integrated Plan Subject to
Unified Appeals and Grievances
Procedures (§ 422.561)
The following proposed changes
would be submitted to OMB for review
under control number 0938–TBD2
(CMS–10796). At this time, the control
number has yet to be determined, but it
will be assigned by OMB upon their
clearance of this proposed rule’s
collection of information request. OMB
will set out an expiration date upon
their approval of the final rule’s
collection of information request. In
§ 422.561, we propose to expand the
universe of D–SNPs with unified
grievance and appeals processes by
revising the definition of the term
‘‘applicable integrated plan,’’ which
establishes the scope of plans that are
subject to the requirement to use those
unified processes. Unified grievance
and appeals processes were originally
limited to FIDE SNPs and HIDE SNPs;
however, after our implementation
experience, we believe that there are
models of integrated D–SNPs other than
FIDE SNPs and HIDE SNPs that are also
amenable to the unified grievance and
appeals processes.
If finalized, additional D–SNPs would
be implementing the unified grievance
and appeals procedures under
§§ 422.629 through 422.634. We
anticipate that the D–SNPs impacted by
this rule would be D–SNPs in California
with exclusively aligned enrollment,
including those plans receiving Cal
MediConnect members at the end of the
California capitated FAI demonstration.
Consistent with our currently
approved burden estimates, we continue
to estimate a one-time burden for each
new applicable integrated plan to
update its policies and procedures to
reflect the new integrated organization
determination and grievance procedures
under § 422.629. We anticipate this task
would take a business operation
specialist 8 hours at $81.06/hr. In
aggregate, we estimate a one-time
burden of 104 hours (8 hr × 13 D–SNPs)
at a cost of $8,430 (104 hr × $81.06/hr).
While new D–SNPs would use the
CMS–10716 denial notice at OMB
control number 0938–1386 rather than
the CMS–10003 MA denial notice under
OMB control number 0938–0829,
neither of the notices nor burden
estimates would be revised as a result of
this rule’s proposal. As indicated above,
the rule’s proposed changes will be
submitted to OMB under control
number 0938– TBD2 (CMS–10796).
The CMS–10716 denial notice
required under § 422.631(d)(1) includes
information about the determination, as
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1925
well as information about the enrollee’s
appeal rights for both Medicare and
Medicaid covered benefits. Though
integrating information on Medicare and
Medicaid appeal rights would be a new
requirement for the impacted D–SNPs,
we note that the timeframe for sending
a notice and the content of the notice
are largely the same as the current
requirements in Medicaid (§ 438.404(b))
and MA (§ 422.572(e)); therefore,
impacted D–SNPs are not incurring
additional burden to send the
notification. Setting out such burden
would be duplicative.
6. ICRs Related to Attainment of the
Maximum Out-of-Pocket (MOOP) Limit
(§§ 422.100 and 422.101)
As described in section II.A.12. of this
proposed rule, we are proposing a
revision to which costs accumulate
toward the MOOP limit for dually
eligible enrollees with cost-sharing
protections under § 422.101 for MA
regional plans and § 422.100(f)(4) and
(5) for all other MA plans. CMS
proposes that all costs for Medicare
Parts A and B services accrued under
the plan benefit package, including costsharing paid by any applicable
secondary or supplemental insurance
(such as through Medicaid, employer(s),
and commercial insurance) and any
cost-sharing that remains unpaid
because of limits on Medicaid liability
for Medicare cost-sharing under lesserof policy and the cost-sharing
protections afforded certain dually
eligible individuals, is counted towards
the MOOP limit. This would ensure that
once an enrollee, including a dually
eligible individual with cost-sharing
protections, has accrued cost-sharing
(deductibles, coinsurance, or copays)
that reaches the MOOP limit, the MA
plan must pay 100 percent of the cost
of covered Medicare Part A and Part B
services. MA plans are currently
tracking all costs accrued as part of
preparing to submit an accurate plan
benefit package bid (OMB control
number 0938–0763 (CMS–R–262));
therefore, this proposal does not add
additional requirements or burden.
This proposal would update current
guidance governing MA organization
bid requirements, which are captured
under our active OMB control number
0938–0763 (CMS–R–262). We do not
believe there is additional material
burden resulting to plans that would
arise from the proposed changes. As
such, non-PRA related burden can be
found in section V.D.4 of this preamble.
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7. ICRs Related to Network Adequacy
(§ 422.116(a)(i)(ii) and (d)(7))
The following proposed changes,
although carrying no burden, will be
submitted to OMB for review under
control number 0938–1346 (CMS–
10636).
In this rule we propose to require
compliance with CMS’ network
adequacy standards for initial and
service area expansion (SAE) applicants
as part of the MA application process.
Therefore, our proposal would require
that initial and SAE provider networks
be submitted and reviewed in February
instead of June (with plans being
reviewed for the triennial review).
Consequently, the number of reviews
and the amount of work is the same;
rather, it is being re-distributed.
8. ICRs Related to the Disclaimer for
Preferred Pharmacy (§ 423.2267(e)(40))
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The following proposed disclaimer
changes carry no burden. Section
423.2267(e)(40) would require Part D
sponsors to insert CMS standard
disclaimer on materials that mention
preferred pharmacies. The burden
associated with this requirement would
be the time and effort to copy the
disclaimer on plan documents during
document creation. While these
requirements are subject to the PRA, we
believe the associated burden is exempt
from the PRA in accordance with 5 CFR
1320.3(c)(2). We believe that the time,
effort, and financial resources to comply
with the information collection
requirements would be incurred by
persons in the normal course of their
activities and therefore considered to be
usual and customary business practice.
This disclaimer is currently described
in CMS’s sub-regulatory guidance, the
MCMG, and would be codified in this
proposed regulation. The disclaimer
provides an important safeguard to
Medicare beneficiaries enrolled in a Part
D plan that only provide access to
preferred cost sharing through a limited
number of pharmacies by alerting them
that the preferred costs may not be
available at the pharmacy they use, as
well as providing information on how to
access the list of pharmacies offering
prescription drugs as a preferred cost in
the beneficiary’s area.
9. ICRs Related to Member Identification
Cards (§§ 422.2267(e)(30) and
423.2267(e)(32))
The following proposed changes carry
no burden. Although subject to PRA,
Member Identification Cards are exempt
since the issuance of Medicare
Identification Cards is a normal and
customary practice throughout the
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insurance industry. Health plans,
whether commercial, through Medicare
or Medicaid, or Original Fee-For-Service
issue cards that inform providers of the
enrollees insurance. Based on the
exemption we will not be submitting
this to OMB for review.
This proposal is a codification of
previously issued sub-regulatory
guidance in the MCMG defining
standards for member identification
cards issued by MA plans and Part D
plan sponsors.
CMS created this subregulatory
guidance to reduce Medicare beneficiary
confusion through bringing consistency
to member ID card requirements by
applying standards so that ID cards from
plan to plan contained the same
information in the same locations.
The member identification card
standard provided in the previously
issued sub-regulatory guidance was
created using an industry standard for
ID cards; these industry standards
reflected best practices and
consequently plans found the
previously issued sub-regulatory
guidance implementable with minimal
burden. Because of the minimal burden,
plans would have no incentive to avoid
using them. Additionally, we have
received no enrollee complaints on
member cards since issuing the subregulatory guidance.
Because of the reasons listed
previously, we believe plans are
following the standards described in
this subregulatory guidance and
therefore no further burden is imposed
by codifying these standards in
regulation.
10. ICRs Related to the Creation of a
One-Page Multilanguage Insert
(§§ 422.2267(e)(31) and 423.2267(e)(33))
The following proposed changes
would be submitted to OMB for review
under control number 0938–TBD2
(CMS–10802). At this time, the control
number has yet to be determined, but it
will be assigned by OMB upon their
clearance of this proposed rule’s
collection of information request. OMB
will set out an expiration date upon
their approval of the final rule’s
collection of information request. This
provision requires that plans add in
their postings or mailings of CMS
required materials a one-page document
written in the top 15 non-English
languages in the U.S. informing
enrollees that interpreter services are
available at no cost.
We previously required plans to
provide this document to enrollees.
However, based on section 1557 of the
Affordable Care Act, the Office for Civil
Rights (OCR) created their own version.
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Because of the inherent duplication
between CMS’ MLI requirement and
OCR’s requirement, CMS issued an
HPMS email on August 25, 2016, that
removed the MLI requirement. OCR
later vacated their requirement, leaving
a gap. Consequently, we are proposing
to require that MA plans and Part D
plan sponsors provide the one-page
document.
In estimating the burden of this onepage document we assume plans have
retained their templates consistent with
the record retention requirements at
§ 422.504(e)(4). Consequently, there is
no burden to create the template, as
plans will either use their existing
templates or a template that will be
provided by CMS to new plans based on
the previously created MLI without
change.
The cost of placing an extra page on
the plan’s web page is incurred by plans
as part of their normal course of
fluctuating business activities and hence
excluded from the PRA (5 CFR
1320.3(b)(2)). For those beneficiaries
who request a paper copy, the proposed
regulations require sending it with other
CMS required materials (§§ 422.2267(e)
and 423.2267(e)). We believe it is
reasonable to assume that adding one
page (at 0.1696 ounces) to a bulk
mailing cost is de minimis and therefore
does not create additional postage costs.
Similar estimates have been made in
previous final rules where we identified
the major burden as paper and toner.
We have checked the following
assumptions of cost and beneficiary
interest in receiving paper copies found
in the April 2018 final rule (83 FR
16695), and found them to still be
reliable for the purpose of this proposed
rule.
A 10-ream box (of 5,000 sheets) of
paper costs approximately $50. Hence
the cost per sheet is $50/5,000 sheets =
$0.01 per page.
Standard toner cartridges which last
for about 10,000 pages also cost $50.
Hence the cost per sheet is $50/10,000
= $0.005 per page.
Thus, the total paper and toner cost is
$0.015 per page.
As of September 2021, there are 52
million beneficiaries enrolled in MA PD
or stand-alone PDP plans.145
Of these 52 million beneficiaries we
estimate that two fifths or 20,800,000
beneficiaries (52 million beneficiaries ×
0.40) will request paper copies.
It follows that the aggregate cost of
providing one extra sheet of paper is
145 https://www.cms.gov/research-statistics-dataand-systemsstatistics-trends-andreportsmcradvpartdenroldatamonthly/contractsummary-2021-09.
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$312,000 (20,800,000 enrollees ×
$0.015/sheet).
There is no labor cost. Had we
assumed that each extra sheet will incur
postage costs we would have to add
about $43,333 (52 million enrollees × 2⁄5
requesting paper copies × 1⁄6 once per
sheet × 1⁄16 ounces per pound × $0.20/
pound). However, it is not clear the
extent to which every sheet will bear a
cost. We solicit stakeholder input on all
assumptions including the estimate that
40 percent of enrollees request paper
copies and that the major costs are
paper and toner.
11. ICRs Related to Third-Party
Marketing Organizations (TPMOs)
Agent (§§ 422.2260, 422.2267(e)(41),
422.2274(g), 423.2260, 423.2267(e)(41),
and 423.2274(g))
The following proposed disclaimer
changes carry no burden submitted to
OMB for review. Sections 422.2260,
422.2267(e)(41), 422.2274(g), 423.2260,
423.2267(e)(41), and 423.2275(g) would
require MA organizations and Part D
sponsors to insert CMS standard
disclaimer on materials created by Third
Party Marketing Organizations and
would require MA organizations and
Part D sponsor update training
materials. The burden associated with
this requirement would be the time and
effort to copy the disclaimer on
marketing materials during document
creation. While these requirements are
subject to the PRA, we believe the
associated burden is exempt from the
PRA in accordance with 5 CFR
1320.3(c)(2). We believe that the time,
effort, and financial resources to comply
with the information collection
requirements would be incurred by
persons in the normal course of their
activities and therefore considered to be
usual and customary business practice.
The major cost associated with these
requirements is the burden of updating
policies and training. We note that
many TPMOs such as field marketing
organizations (FMOs), or other
companies that a plan uses for
marketing, lead generation, and
enrollment functions already perform
similar training in order to ensure
compliance with their FDR
requirements.
We estimate that it would take a
business operation specialist 2 hours at
$81.06/hr for a one-time update of
procedures and training at a cost of $162
($81.06/hr × 2 hr) per contract. In
aggregate the one-time burden for 961
current contracts is 1,922 hours (2 hr ×
961 contracts) at a cost of $155,797
(1,922 hr × $81.06/hr).
The major update is procedures and
training. The burden of adding just one
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itm to the required disclosures is not
being estimated since it is part of the
normal varying disclosures done and as
such is exempt from the PRA (5 CFR
1320.3(b)(2)).
12. ICRs Related to the Medicare MLR
Reporting Requirements (§§ 422.2460
and 423.2460)
The proposed changes to the
Medicare MLR Reporting Requirements
will be submitted to OMB for review
under control number 0938–1232
(CMS–10476).
In section II.G.2. of this proposed rule,
we note that under current §§ 422.2460
and 423.2460, for each contract year,
MA organizations and Part D sponsors
must report to CMS only the MLR and
the amount of any remittance owed to
us for each contract with credible or
partially credible experience. For each
non-credible contract, MA organizations
and Part D sponsors are required to
report only that the contract is noncredible. In this rule, our proposed
amendments to §§ 422.2460 and
423.2460 would increase the MLR
reporting burden by requiring that MA
organizations and Part D sponsors
report, for each contract year, the data
needed to calculate and verify the MLR
and remittance amount, if any, for each
contract, such as the amount of incurred
claims for Medicare-covered benefits,
supplemental benefits, and prescription
drugs; expenditures on quality
improving activities; non-claims costs;
taxes; licensing and regulatory fees; total
revenue; and any remittance owed to
CMS under § 422.2410 or § 423.2410.
Our analysis of the estimated
administrative burden related to the
MLR reporting requirements is based on
the average number of MA and Part D
contracts subject to the reporting
requirements for each contract year. For
contract years (CYs) 2014 to 2020, the
average number of such contracts is 601.
The total number of MA and Part D
contracts is relatively stable year over
year.
Another amount used in our
calculations is the total number of hours
spent on administrative work related to
the Medicare MLR requirements that
applied with respect to MLR reporting
for contract years CY 2014 through CY
2017. In the information collection
request that was previously approved by
OMB under 0938–1232 (CMS–10476),
CMS estimated that, on average, MA
organizations and Part D sponsors
would spend 47 hours per contract on
administrative work related to Medicare
MLR reporting, including: Collecting
data, populating the MLR reporting
forms, conducting internal review,
submitting the reports to the Secretary,
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1927
and conducting internal audits. This 47hour figure was also used in the final
rule titled ‘‘Medicare Program; Contract
Year 2019 Policy and Technical
Changes to the Medicare Advantage,
Medicare Cost Plan, Medicare Fee-forService, the Medicare Prescription Drug
Benefit Programs, and the PACE
Program’’ (83 FR 16701), which
appeared in the Federal Register on
April 16, 2018 (hereinafter referred to as
the April 2018 final rule), and revised
the MLR reporting requirements that
apply with respect to MLR reporting for
CY 2018 and subsequent contract years,
and it will be used in this proposed
rule.
In calculating burden, we contrast the
proposed requirements with those in the
April 2018 final rule, which revised the
MLR reporting requirements for all MA
and Part D contracts, and the June 2020
final rule (84 FR 33796, 33850), which
added a deductible-based adjustment to
the MLR calculation for MA medical
savings account (MSA) contracts. In
reviewing the April 2018 final rule, we
identified an overestimation in the
calculations.
To explain the overestimation and to
account for it in our burden calculation
for this proposed rule, we present three
tables: One table for the estimates of
hourly burden per contract included in
the April 2018 final rule, which
established the current MLR reporting
requirements (Table 5); a second table
for our revised estimates of hourly
burden in the April 2018 final rule
(Table 6); and a third table for our
estimates of the hourly burden of the
proposed changes to the MLR reporting
requirements. Having the calculated
hourly burden per contract, we can then
estimate dollar burden per contract and
also aggregate hourly and dollar burden
per contract.
We believe that presenting these 3
tables will aid the reader in navigating
a set of calculations that are
complicated by (1) the contrast between
the burden estimate for the current MLR
reporting requirements, as published in
the April 2018 final rule, and our
revised burden estimate for the current
reporting requirements, which we
provide here, and (2) the contrast
between our revised burden estimate for
the current reporting requirements and
our burden estimate for the proposed
reporting requirements. To provide
further clarity, we number each row in
the tables with a row ID so that
appropriate narrative can be tied to
overall calculation. For this reason, we
initially focus on hourly burden. Once
the hourly burden of this proposed rule
is established, we calculate the per
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contract and aggregate hourly and dollar
burden.
In the April 2018 final rule (83 FR
16701), we estimated that it would take
an MA organization or Part D sponsor
11.5 hours to complete the MLR
reporting form that was used to collect
MLR data for CYs 2014 through 2017.
We explained that we developed this
estimate by considering the amount of
time it would take an MA organization
or Part D sponsor to complete each of
the following tasks:
• Review the MLR report filing
instructions and external materials
referenced therein and to input all
figures and plan-level data in
accordance with the instructions.
• Draft narrative descriptions of
methodologies used to allocate
expenses.
• Perform an internal review of the
MLR report form prior to submission.
• Upload and submit the MLR report
and attestation.
• Correct or provide explanations for
any suspected errors or omissions
discovered by CMS or our contractor
during initial review of the submitted
MLR report.
The calculations for hourly burden
per contract that were included in the
April 2018 final are summarized in
Table 5.
TABLE 5: TIME PER CONTRACT USED IN APRIL 2018 FINAL RULE (HOURS)
(2)
(3)
(4)
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(5)
Item
Total administrative burden (assuming use
ofMLR form for CYs 2014-2017) (hr)
Original estimate of burden for
completing MLR form used for CYs
2014-2017 (hr)
Burden for administrative tasks other than
completing MLR form (hr)
Estimate of burden for completing current
MLR form (hr)
Total administrative burden for current
MLR form (hr)
The following explanations apply to
the rows in Table 5:
Row(1): The 47-hour figure, as
explained in the opening paragraphs of
this ICR, is CMS’ estimate for the total
amount of time MA organizations and
Part D sponsors would spend per
contract on administrative work related
to Medicare MLR reporting when the
MLR was reported using the MLR form
for CYs 2014 through 2017, including:
Collecting data, populating the MLR
reporting form, conducting internal
review, submitting the report to the
Secretary, and conducting internal
audits.
Row (2): The 11.5-hour burden is the
portion of the burden in Row (1) that the
April 2018 final rule assumed was
associated with completing the MLR
form used for CYs 2014 through 2017.
This burden is discussed in the
paragraph immediately preceding Table
5.
Row (3): 35.5 hours, the
administrative burden associated with
the MLR requirements, excluding the
April 2018 final rule’s estimate of the
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47 Estimate used in former approved
Information Collection Request that
included MLR form used for CYs 20142017
11.5 Assumption in April 2018 final rule
about amount of time needed to complete
MLR form used for CYs 2014-2017
35.5 (3)=(1 )-(2)
0.5 Assumption in April 2018 final rule
36 (5)=(3)+(4)
burden for completing and submitting
the MLR form used for CYs 2014
through 2017. This number represents
the difference between total per contract
burden, 47 hours, and the form burden
per contract, 11.5 hours.
Row (4): Estimated burden to
complete the current MLR data form,
which is vastly simplified and is
estimated to take only a half-hour to
complete.
Row (5): The total burden per
contract, as written in the 2018 and
2020 rule, and as adjusted for the
current number of contracts is 36.00
(35.5 hours non-form burden + 0.5
hours current form burden).
After further consideration, we
believe that the April 2018 final rule
overstated the burden of completing the
detailed MLR reporting form because it
did not take into account the number of
MA organizations and Part D sponsors
that were actually required to provide
explanations for suspected errors or
omissions discovered by CMS or our
contractor during initial review of the
submitted MLR report. Unlike the first
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Notes
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four tasks previously listed (the first
four of the bullets immediately listed
prior to Table 5), the need to correct or
provide explanations for errors and
omissions discovered by CMS or our
contractor during desk reviews and
estimated at 11.5 hours (row (2)) was
not applicable to all plans when our
detailed MLR data reporting
requirements were in effect.
Based on the percentage of contracts
per CY (for CYs 2014 through 2017) for
which the annual MLR filing was
flagged for potential errors during desk
reviews, the number of MA
organizations and Part D sponsors that
were required to correct or explain
suspected errors during desk reviews,
and a review of the correspondence
between such organizations or sponsors
and CMS or our contractor, we estimate
the last task previously listed (to correct
or provide explanations for suspected
errors or omissions flagged in desk
reviews) would take an MA organization
or Part D sponsor an average of 3 hours
per affected contract, depending on the
number and complexity of issues that
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required additional explanation,
whether the MA organization or Part D
sponsor had to recalculate any of the
figures included in its original MLR
submission, and whether the MA
organization or Part D sponsor had to
submit a corrected MLR Report to
address any of the errors or omissions
in its original submission.
This refinement to our prior 11.5-hour
time estimate does not affect our
estimate that MA organizations and Part
D sponsors spent 47 hours per contract
on administrative work under the MLR
reporting requirements in effect for CYs
2014 through 2017 (Row (1) in Table 5).
Instead, it causes the estimated time to
complete the detailed MLR reporting
form to decrease from 11.5 hours to
10.75 hours (Row (2) in Table 5 and
Row (7) in Table 6), with the remaining
administrative tasks now estimated as
1929
taking the other 36.25 hours (47
hours¥10.75 hours). (Row (8) in Table
6). Table 6 presents a revision of Table
5 with the primary change being
replacing 11.5 (Row (2) in Table 5) with
10.75 (row (7) in Table 6), with the other
rows following by computation. Table 6
also differs from Table 5 is the addition
of the per contract burden of calculation
of the MSA deductible factor. This is
explained in the narrative to Table 6.
TABLE 6: TIME PER CONTRACT IN APRIL 2018 FINAL RULE REVISED (HOURS)
(6)
(7)
(8)
(9)
(10)
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(11)
Item
Total administrative burden
(assuming use ofMLR form
for CYs 2014-2017) (hr)
Revised estimate of burden for
completing MLR form used
for CYs 2014-2017 (hr)
Burden for administrative
tasks other than completing
MLR form (hr)
Estimate of burden for
completing current form (hr)
Burden for calculation of
MSA deductible factor (hr)
Total administrative burden
for current MLR form (hr)
We now explain row (10), calculation
of the deductible factor. In the June
2020 final rule, CMS estimated that it
would take 5 minutes (1⁄12 hour) to
calculate and verify the deductible
factor for an MSA contract. At the time
of the 2020 rule, there were 8 MSA
contracts. As of 2021, there are only 4
MSA contracts. However, the
calculations presented in Table 6 are per
contract, not aggregate. Thus, the hourly
burden for calculation of the MSA
deductible factor adjusted for the
number of current contracts is 0.00055
hours (1⁄12 hour per contract × 4 MSA
contracts divided by 601 total
contracts). We round to 5 decimal
places because if we had rounded to two
decimal places the burden would be 0.
This burden is eliminated under the
current proposal because the software
tool that will be used to report the
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Estimate
47
Notes
(1)
10.75
Reduced from original 11. 5 hr
estimate
36.25
(8)=(6)-(7)
0.5
0.00055
36.75055
(4)
Burden per contract of
calculation of MSA deductible
factor. This is explained in the
narrative below.
(11)=(8)+(9)+(10)
detailed MLR data that CMS proposes
will now calculate and apply the
deductible factor, making it unnecessary
for MA organizations to perform this
calculation. The sole purpose of
discussing this burden here is to
illustrate the flow of logic in
determining hourly burden as written in
the previous rules.
This proposed rule introduces three
items affecting per contract hourly
burden. First, as noted in section II.G.3.
of this proposed rule, if the proposed
changes to the MLR reporting
requirements are finalized, CMS expects
to resume development of the MLR
reporting software, and to update the
data collection fields and built-in
formulas so that the MLR reporting
software calculates the MLR consistent
with all amendments to the MLR
regulations that CMS has finalized since
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CY 2017. In making these updates, CMS
would revise the programming of the
MLR reporting software so that it
automatically calculates and applies the
appropriate deductible factor for MA
MSA contracts, as determined under
§ 422.2440. Because MA organizations
would no longer be responsible for
calculating the deductible factor, the
burden associated with performing that
calculation would be eliminated.
Second, as discussed in section II.G.2.
of this proposed rule, CMS proposes to
reinstate the detailed MLR reporting
requirements in effect for CYs 2014
through 2017.
Third, we propose to require that MA
organizations provide more detailed
information on the portion of the
incurred claims component of the MLR
numerator that represents expenditures
for supplemental benefits. As discussed
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ID
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in section II.G.3. of this proposed rule,
to collect this information, we intend to
add 18 additional fields to the MLR
Report template in which MA
organizations would enter their total
expenditures for different types or
categories of supplemental benefits. We
also anticipate adding narrative fields in
which users would describe the
methodologies used to allocate
supplemental benefit expenditures.
In total, we estimate that the addition
of these fields, as well as an
information-only field in which MA
organizations and Part D sponsors
would enter the low-income cost
sharing subsidy amount that they
deducted when calculating the amount
of prescription drug costs to include in
the MLR report, would increase the
number of fields that would require user
input and validation by approximately
one-third, or 33.3 percent. We believe
this increase would cause a proportional
increase in the amount of time needed
both to complete and submit the MLR
Report to CMS, and to perform the data
collection activities that make up the
remaining portion of the 47 hours per
contract that we previously estimated
MA organizations and Part D sponsors
would spend on administrative work
related to the MLR reporting
requirements.
However, because the new
supplemental benefits fields do not
affect the MLR reporting burden for
sponsors of standalone Part D contracts,
we calculate the MLR reporting burden
separately for MA contracts and
standalone Part D contracts. Thus, we
estimate the burden to stand-alone Part
D contracts would only increase 5
percent.
To aggregate this increase on a percontract level, we take a weighted
average of the 33 percent increase and
the 5 percent increase. The weights
correspond to the percentage of
contracts that represent MA contracts
(about 89 percent) and standalone Part
D contracts (about 11 percent). This
aggregate net increase per contract is
29.92 percent (89% × 33% + 11% × 5%).
The computations are presented in
Table 7. As previously indicated, it is
simpler to use one aggregate figure
(29.92 percent) for all contracts rather
than estimate each contract type
separately and then adding them
together.
BILLING CODE 4120–01–P
TABLE 7: CALCULATION OF (WEIGHTED) AVERAGE INCREASE IN TIME PER
CONTRACT
(12)
(13)
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(14)
VerDate Sep<11>2014
Percent Increase
of
for new
contracts
fields
Contract Type
Stand-alone prescription drug
contracts
MA (including MA-PD and
MSA) contracts
Aggregate burden increase
per contract
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11%
5%
89%
33%
Notes
Rounded to 4 decimal places.
Rounding to two decimal
places would make this 1, a
0.55% misleading increase.
Rounded to 4 decimal places
for consistency with previous
29.37% row.
29.92% (14)=(12)+(13)
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Row
ID
Product of
Increase and
Percent
(weight) of
contract type
Federal Register / Vol. 87, No. 8 / Wednesday, January 12, 2022 / Proposed Rules
1931
TABLE 8: BURDEN (AGGREGATE and PER CONTRACT)
Notes
47 (6)
10.75 (7)
(17)=(8) or (17)=(15)-(16)
Removal of current form; return to form used
10.75 for CYs 2014-2017 (See row (7))
Software now automatically calculates the
0 MSA deductible factor
36.25
47 (20)=(17)+(18)
61.1
(21)=(20)+(14)*(20)
(22)
Current per contract burden (hr)
36.75055
(23)
(24)
Average increase (hours)/contract
Wage/hr
Per contract burden($) for proposed form, this
rule, with new fields
Number of current contracts affected by MLR
provisions
Aggregate burden (hr), all contracts, with new
fields, this rule
Aggregate burden ($), all contracts, with new
fields, this rule
24.34945 (23) = (21) - (22)
$155.52 Wage Table
(25)
(26)
(27)
(28)
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Burden
Table 8 incorporates these three
proposed changes—removing the
deductible factor calculation burden,
reinstating the form used for MLR
reporting for CYs 2014 through 2017,
and increasing the fields in the form—
to arrive at a final hourly burden per
contract, and then calculates dollar
burden per contract as well as aggregate
burden (hourly and dollar) for all
contracts. The rows of Table 8 are
explained in the narrative following the
table. The following presents
explanations of the rows in Table 8.
• Rows (15)–(17) are identical to rows
(6)–(8). This provides the per-contract
administrative hours on non-form items
connected with the MLR provisions
before adding the form-related burdens.
• Row (18): The 0.5 hours in Row (9)
is replaced by the 10.75 hours in Row
(16) since this proposed rule requires
returning to the detailed form used for
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(22) = (11)
$3,787 (25)=(24)*(23)
Estimate explained in opening paragraph of
601 this ICR
14,634 (27)=(26)*(23)
$2,275,880 (28)=(27)*(24)
MLR reporting for CYs 2014 through
2017 whose cost is estimated in Row (7).
• Row (19): Row (10), the time for
calculation of the MSA deductible
factor, is replaced with 0 hours, since
the proposal would entail having CMSdeveloped software automatically
calculate and apply the deductible
factor.
• Row (20): The total hourly burden
per contract, 47 hours, reflecting
returning to the detailed form used for
CY 2014 through 2017 MLR reporting
and removal of calculation of the MSA
deductible factor (but not yet reflecting
additional fields) is obtained by adding
10.75 (form burden) + 36.25 (non-form
burden), (Rows (17) and (18)).
• ROW (21): The total hourly burden
per contract, 61.1 hours under the
current proposal, is obtained by
increasing the 47 hours (Row (20)) by
29.92 percent, which is the weighted
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effect of adding new fields (Row (14)).
(61.1 = 47 + 29.92 percent × 47).
• Row (22): The current contract
burden of 36.75055 hours is obtained
from Row (11). The five decimal places
assure that the effect of the provision on
MSAs is not removed.
• Row (23): The average increase in
burden (hours) due to the proposed
regulation of 24.34945 is obtained by
subtracting from the total burden under
the proposed regulation of 61.1 hours on
Row (21) the current burden of 36.75055
hours on Row (22).
• Row (24): The $155.52/hr wage is
obtained from the wage table.
• Row (25): The increased contract
burden ($) $3,787 on Row (25) is
obtained by multiplying the average
increase in burden (hours) of 24.34945
on Row (23) by the wages per hour
($155.52) on Row (24).
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Row
ID
Item
(15) Total administrative burden (hr) per contract
Revised (2018 rule) burden (hr) per contract
(16) for then current form
Admin burden (hr) per contract for non-form
(17) items
Per contract burden for return to form used for
(18) CYs 2014-2017
Per contract burden for calculation of
(19) deductible factor for MSA contracts (hr)
Per contract revised hourly burden (hr) for
return to form used for CYs 2014-2017 and
removal of calculation of MSA deductible
(20) factor
Per contract burden (hr) for proposed form
(21) with new fields, this proposed rule
1932
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• Row (26): The total number of
contracts is presented in the opening
paragraphs of this ICR.
• Row (27): The aggregate increase in
burden (hours) across all contracts of
14,634 is obtained by multiplying the
601 contracts (Row (26)) by the per
contract increase in burden (hours) of
24.34945 on Row (23).
• Row (28): The aggregate increase in
burden ($) across all contracts,
$2,275,880, is obtained by multiplying
the increase in burden (hours) of 14,634
on Row (27) by the wages per hour on
Row (24).
We estimate that MA organizations
and Part D sponsors will incur minimal
one-time start-up costs associated with
developing processes for capturing the
necessary data, as they should already
have been allocating their expenses by
line of business and contract in order to
comply with our current regulations
regarding the calculation of the MLR,
and they should already have been
tracking their supplemental benefit
expenditures for purposes of bid
development. We estimate that MA
organizations and Part D sponsors will
incur ongoing annual costs relating to
data collection, populating the MLR
reporting form, conducting an internal
review, submitting the MLR reports to
the Secretary, and conducting internal
audits.
Table 9 summarizes the relevant
calculations in traditional COI format as
one combined line item.
TABLE 9: BURDEN ASSOCIATED WITH THE MLR PROVISIONS
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Contracts subject to
ML.R reporting
requirement
601
The average burden per contract as
given on Row (25) of Table 8 is $3,787.
We note that this is a weighted average.
Stakeholders may be interested in a
more careful analysis based on contract
type. We do this for 3 types of contracts.
MA MSA contracts have reduced
burden since the new software
automatically calculates the deductible
factor and uses that to adjust the
applicable credibility factor, relieving
them of the need to perform this
calculation and adjustment on their
own.
For each MA contract (including MA–
PD and MA MSA contracts), we
estimate, on average, 25.92 hours of
additional burden at an additional cost
of $4,032. Row (11) (which excludes the
burden on Row (10) associated with
calculating the MSA deductible factor)
shows the current hour burden to be
36.75 hours. (The removal of the
0.00055 hours has negligible effect and
is appropriate for the majority of
contracts which are non-MSAs). Row
(20) shows that the new burden without
considering the additional fields is 47
hours. Row (13) shows that this would
result in 62.67 hours total burden (47
hours × 1.33 due to increased fields).
Comparing the 62.67 total burden under
the proposed MLR reporting
requirement with the 36.75 hours under
the current reporting requirements
shows an increase in burden of 25.92
hours (62.67¥36.75) at a cost of $4,031
(25.92 hours × $155.52/hr).
For Part D contracts, we estimate 12.6
additional hours of burden at an
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Responses
per
Respondent
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1
Time per
Response
(hours)
Total
Annual
Time
(hours)
24.34945
additional cost of $1,960. As in the
preceding analysis for MA contracts,
Row (11) (which excludes burden on
Row (10) associated with calculating the
MSA deductible factor) shows the
current hour burden to be 36.75 hours.
Row (20) shows that the new burden
without taking into effect the new fields
is 47 hours. Row (12) shows a 5 percent
increase for new fields for Part D
contracts, such that this would result in
a total burden of 49.35 hours (47 hours
+ 47 hours × 5 percent). Thus, there is
an additional hour burden of 12.6 hours
(49.35 hours¥36.75 hours) at an
additional cost of $1,960 (12.6 hours ×
$155.52/hr) per contract.
ICRs Related to Pharmacy Price
Concessions in the Part D Negotiated
Price (§ 423.100)
The proposed requirement and
burden for Part D Sponsors to
implement provisions related to
pharmacy price concessions, discussed
below, will be submitted to OMB for
review under control number 0938–
0982 (CMS–10174), as needed.
This provision would require that Part
D sponsors apply all pharmacy price
concessions to the point of sale price in
all phases of the Part D benefit
excluding for applicable drugs
dispensed to applicable beneficiaries in
the coverage gap. Under this proposal,
beneficiaries would see lower prices at
the pharmacy point-of-sale and on Plan
Finder, beginning immediately in the
year the policy would take effect, 2023.
We anticipate that this proposed change
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Hourly
Labor Cost
($/hr)
14,634
155.52
Total Cost
($)
2,275,880
would require Part D sponsors to make
certain system changes related to the
calculation of the amounts they report
in one or two fields in the PDE data
collection form. We anticipate that this
would cause sponsors to incur one-time
administrative costs.
To estimate the administrative costs
associated with submission of PDE data,
we consider the following factors: (1)
The number of plan sponsors (or
sponsors’ intermediaries) submitting
data; (2) the amount of data that must
be submitted; and (3) the time required
to complete the data processing and
transmission transactions. This
information is summarized in Table 10.
Throughout the narrative, the row
references refer to this Table.
Number of Part D Contracts
(Respondents): The average number of
Part D contracts per year (Row (B)) is
856 (based on 2019–2021 internal CMS
data).
PDE Data Submission: The number of
prescription drug events (PDE) for 2020
is 1.5 billion (Row (C)). The average
number of Part D contracts for the past
3 years (2019–2021) is 856 (Row (B)). To
compute the average number of
responses per respondent, that is, the
number of PDEs per contract (D), we
divide the average number of PDEs per
year (Row C) by the average number of
contracts (Row B). This computation
leads to an average of 1,752,336.45
PDEs/contract (Row (D)) (1.5 billion
divided by 856). A similar computation
shows that the average number of PDEs
per Part D enrollee is 30.5 (1.5 billion
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EP12JA22.011
Respondent
Number of
Respondents
Federal Register / Vol. 87, No. 8 / Wednesday, January 12, 2022 / Proposed Rules
PDE (Row (C)) divided by 49,229,626
enrollees (as of November 2021) (Row
(A)).
Time Required to Process Data: The
third factor that contributes to the
burden estimate for submitting PDE data
depends upon the time and effort
necessary to complete data transaction
activities. Since our regulations require
Part D sponsors to submit PDE data to
CMS that can be linked at the individual
level to Medicare Part A and Part B data
in a form and manner similar to the
process provided under § 422.310, the
data transaction timeframes will be
based on risk adjustment and
prescription drug industry experiences.
Moreover, our PDE data submission
format only supports electronic formats.
The drug industry’s estimated average
processing time for electronic data
submission is 1 hour for 500,000 records
(Row F). The drug industry further
estimates that on average it costs
$35.50/hr (for 2020) to process PDEs
(Row E).
Using these numbers, we can compute
individual contract and aggregate
burden.
It would take 3.5 hours (Row G) on
average for each respondent (contract) to
process its 1,752,336.45 PDEs at a rate
of 500,000 per hour (1,752,336.45 PDEs
1933
per contract (Row D) divided by
500,000/hr (Row (F)). The aggregate
hours to process all 1.5 billion claims is
therefore 2,996 hours (Row H) (3.5
hours/contract Row (G) × 856 contracts
(Row (B)).
The average cost per contract (Row (I))
is $124.25 (3.5 hours (Row G) × $35.50/
hr (Row E)). The aggregate one-time cost
for all contracts is $106,358 (Row J),
which can be obtained either by
multiplying total hours (2,996 (Row (H))
by total contracts (856 (Row (B)) or by
multiplying the cost per contract
($124.25 (Row I)) by the number of
contracts (856 (Row B)).
TABLE 10: ESTIMATED ADMINISTRATIVE COSTS RELATED TO
SUBMISSION OF PRESCRIPTION DRUG EVENT (PDE) DATA
Row ID
Item
Estimate
A
Source/Derivation
Descriotion
49,229,626
Internal CMS Data
Number of Part D Enrollees
as of November 2021
B
Number of respondents
856
Internal CMS Data
Average Number of
Contracts 2019-2021
C
Total responses
Average responses per
resoondent
1,500,000,000
Internal CMS data
PDEs per year
(C) I (B)
Average PDEs per contract
Drug industry's
estimated cost/hr
of electronic
processing
Cost/hr of processing PD Es
electronically
Drug industry's
estimated average
processing volume
per hour
Number of Electronic PDEs
processed per hour
D
E
1,752,336.45
Wage oer hour (Non labor)
$35.50/hr
F
500,000
3.5
(D)
I (F)
Number of hours needed to
process one contract's PDEs
2 996
(G)
X (8)
Total hours to process all
contracts
Cost per respondent
$124.25
(G)
X (E)
Cost per contract to process
PDEs
Total cost all contracts
106 358
G
Hours/respondent
H
A1nrre1Iate hours
I
J
(I)
X (B)
Total cost for all contracts
C. Summary of Proposed Information
Collection Requirements and Associated
Burden Estimates
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Either (H) x (E) or
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Regulation
Section in Part
42 of the C:FR
Frm 00094
422.107([)
Update HR.A System
422.101
422.107(e)
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Item
Solicit committee
members
422.107(e)
422.107(e)(l)
422.107(e)(l)
422.561
422.2267(0)(31)
and
423.2267(c){33))
422.2274(g) and
423.2274(g)
422.2460 and
423.2460
423.100
Update Contracts with
D-SNPs
Uodate Contracts
Part C Contracts with
onlvD SNPS
Part D Contracts with
univ D SNPS
OMBControl
No.(CMSID
No.)
0938-INSERT
(CMS-10799)
0938-INSERT
(CMS-10799)
0938-INSERT
(CMS-10796)
0938-0935
Number of
Respondents
Responses per
Respondent
DSNPS
260
I
SNP Parent Organiz.ations
123
1
Respondent
Hourly
Labor Cost
of
Reporting
Total Cost
1•1rst Year
($)
($)
Time per
Response
(hours)
Total
Time
(hours)
260
40
10,400
81.06
843,024
843,204
123
3
369
105.72
39,011
0
0
Total
Resnon!ile&
Total Cost
Subsequent
Years($)
State
12
1
12
12•
144
143.18
20,618•
DSNPS
60
1
60
8
480
143.18
68-726
0
0938--0935
DSNPS
41
1
41
10
410
72.7
29,807
0
0938--0936
DSNPS
41
1
41
6.41
263
72.7
19,120
0
Uptlaw Contracts
0938-INSERT
(CMS-10796)
DSNPS
13
1
13
8
104
81.06
8,430
0
1 pager multilanaguage insert
0938-lNSEKf
1':IA Plans and Part D
Sponsors
961
21,644
20,800,000
0
0
0.015
312,000
312,000
Update policies on 3nl
oartv marketing
0938-INSERT
MA Plans
961
1
961
2
1,922
81.06
155,797
0
0938-1232
MA and Part D Contracts
601
1
601
24.34945
14,634
155.52
2,275,880
2,275,880
0938-0982
Part D Sponsors
856
1,752,336
1,500,000,000
3.5
2,996
35.5
106,358
106,358
Varies
Varies
31 722
Varies
3 878.771
3.537 442
lv!LR
Part D Pharmacy Price
Concessions
Totals
1 096
NOTES:
*For States, bmdens, reflect 50 percent reduction to Federal ~atching program (hours are halved)
.. Includes MA only, MA PD, and PDP plans.
Federal Register / Vol. 87, No. 8 / Wednesday, January 12, 2022 / Proposed Rules
19:11 Jan 11, 2022
BILLING CODE 4120–01–C
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TABLE 11. SUMMARY OF ANNUAL INFORMATIO COLLECTION REQUIREMENTS AND BURDEN
Federal Register / Vol. 87, No. 8 / Wednesday, January 12, 2022 / Proposed Rules
D. Submission of Comments
We have submitted a copy of this rule
to OMB for its review of the rule’s
proposed information collection
requirements and burden. The
requirements are not effective until they
have been approved by OMB.
To obtain copies of the supporting
statement and any related forms for the
proposed collections previously
discussed, please visit CMS’s website at
https://www.cms.gov/Regulations
andGuidance/Legislation/Paperwork
ReductionActof1995/PRAListing.html,
or call the Reports Clearance Office at
(410) 786–1326.
We invite public comments on the
proposed information collection
requirements and burden. If you wish to
comment, please submit your comments
electronically as specified in the DATES
and ADDRESSES sections of this
proposed rule and identify the rule
(CMS–4192–P) and where applicable
the ICR’s CFR citation, CMS ID number,
and OMB control number.
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V. Regulatory Impact Statement
A. Statement of Need
This proposed rule would revise the
MA and Part D program regulations to
improve transparency in, and oversight
of, these programs and to revise
regulations to improve the integration of
Medicare and Medicaid programs for
individuals enrolled in dual eligible
special needs plans (D–SNPs). This
proposed rule would also revise
regulations related to MA and Part D
plans, D–SNPs, other special needs
plans, and cost contract plans.
Additional proposed revisions would
implement changes related to
requirements during disasters or public
emergencies, past performance, MLR
reporting, pharmacy price concessions,
marketing and communications, Star
Ratings, and network adequacy.
Through proposals that apply to D–
SNPs, we intend to improve beneficiary
experiences, by amplifying the voices of
dually eligible individuals in health
plan governance and operations by
requiring an enrollee advisory
committee and requiring assessment of
certain social risk factors. Additionally,
our proposals will improve partnership
with States through better Federal-State
collaboration on oversight and
performance improvement activities and
establishing new pathways for CMS and
States to collaborate to integrate care for
dually eligible individuals.
The proposed past performance
proposals hold plans more accountable
for their performance under MA and
Part D and protect the best interest of
the Medicare program by preventing
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those with poor past performance from
entering new MA or Part D applications
or service area expansions. The
proposed Star Ratings provisions allow
CMS to calculate 2023 Star Ratings for
three Healthcare Effectiveness Data and
Information Set measures that are based
on the Health Outcomes Survey; due to
the COVID–19 PHE in place nationwide
during 2020, applying the 60 percent
rule in the current regulations would
result in removal of all contracts from
threshold calculations and CMS would
be unable to calculate ratings for these
three measures.
Due to a rule change that took effect
with CY 2018 MLR reporting, MA
organizations and Part D sponsors only
submit to CMS the MLR percentage and
amount of any remittance that must be
repaid to CMS for failure to meet the 85
percent minimum MLR requirement.
CMS is proposing to change our
regulations to reinstate the former
requirement for MA organizations and
Part D sponsors to submit the
underlying information needed to
calculate, and verify the accuracy of, the
MLR and remittance amount. We
believe reinstating this detailed data
submission requirement and the desk
review process will allow us to detect
errors in the MLR calculation which can
result in significant losses to the
government.
We are proposing to delete the
existing definition of ‘‘negotiated
prices’’ at § 423.100 and to adopt a new
definition for the term ‘‘negotiated
price’’ at § 423.100, which we are
proposing to define as the lowest
amount a pharmacy could receive as
reimbursement for a covered Part D drug
under its contract with the Part D plan
sponsor or the sponsor’s intermediary
(that is, the amount the pharmacy
would receive net of the maximum
negative adjustment that could result
from any contingent pharmacy payment
arrangement and before any additional
contingent payment amounts, such as
incentive fees). To implement the
proposed change at the point-of-sale,
Part D sponsors and their PBMs would
load revised drug pricing tables
reflecting the lowest possible
reimbursement into their claims
processing systems that interface with
contracted pharmacies. This proposed
provision would reduce out-of-pocket
prescription drug costs, improve price
transparency and market competition
under the Part D program.
We have proposed to clarify our
regulations regarding the special
requirements for disasters and
emergencies at § 422.100(m) to address
stakeholder concerns about the end of a
disaster or emergencies and to codify
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1935
previous guidance. We also proposed
updates to them to allow smoother
transitions for enrollees who during a
disaster or emergency may have been
obtaining services from out-of-network
providers.
B. Overall Impact
We have examined the impacts of this
rule as required by Executive Order
12866 on Regulatory Planning and
Review (September 30, 1993), Executive
Order 13563 on Improving Regulation
and Regulatory Review (January 18,
2011), the Regulatory Flexibility Act
(RFA) (September 19, 1980, Pub. L. 96–
354), section 1102(b) of the Social
Security Act, section 202 of the
Unfunded Mandates Reform Act of 1995
(March 22, 1995; Pub. L. 104–4),
Executive Order 13132 on Federalism
(August 4, 1999), and the Congressional
Review Act (5 U.S.C. 804(2)).
Executive Orders 12866 and 13563
direct agencies to assess all costs and
benefits of available regulatory
alternatives and, if regulation is
necessary, to select regulatory
approaches that maximize net benefits
(including potential economic,
environmental, public health and safety
effects, distributive impacts, and
equity). Section 3(f) of Executive Order
12866 defines a ‘‘significant regulatory
action’’ as an action that is likely to
result in a rule: (1) Having an annual
effect on the economy of $100 million
or more in any 1 year, or adversely and
materially affecting a sector of the
economy, productivity, competition,
jobs, the environment, public health or
safety, or state, local or tribal
governments or communities (also
referred to as ‘‘economically
significant’’); (2) creating a serious
inconsistency or otherwise interfering
with an action taken or planned by
another agency; (3) materially altering
the budgetary impacts of entitlement
grants, user fees, or loan programs or the
rights and obligations of recipients
thereof; or (4) raising novel legal or
policy issues arising out of legal
mandates, the President’s priorities, or
the principles set forth in the Executive
order.
A regulatory impact analysis (RIA)
must be prepared for major rules with
significant regulatory action/s and/or
with economically significant effects
($100 million or more in any 1 year).
Based on our estimates, OMB’s Office of
Information and Regulatory Affairs has
determined this rulemaking is
‘‘economically significant’’ as measured
by the $100 million threshold. While
the total annualized costs for this rule
are about $3.5 million a year, as
indicated in Table 20, the net transfers
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Federal Register / Vol. 87, No. 8 / Wednesday, January 12, 2022 / Proposed Rules
from the Trust Fund to enrollees and
manufacturers exceed $100 million
annually. Accordingly, we have
prepared a Regulatory Impact Analysis
that to the best of our ability presents
the costs and benefits of the rulemaking.
Section 202 of the Unfunded
Mandates Reform Act of 1995 also
requires that agencies assess anticipated
costs and benefits before issuing any
rule whose mandates require spending
in any 1 year of $100 million in 1995
dollars, updated annually for inflation.
In 2021, that threshold is approximately
$158 million. This rule will not
mandate on an unfunded basis any
requirements for State, local, or tribal
governments nor would it result in
expenditures by the private sector
meeting that threshold in any 1 year.
Executive Order 13132 establishes
certain requirements that an agency
must meet when it promulgates a
proposed rule (and subsequent final
rule) that imposes substantial direct
requirement costs on State and local
governments, preempts State law, or
otherwise has federalism implications.
Under Executive Order 13132, this
proposed rule will not significantly
affect the States. It follows the intent
and letter of the law and does not usurp
State authority beyond what the Act
requires. This rule describes the
processes that must be undertaken by
CMS, the States, and D–SNPs in order
to implement and administer the
requirements of the MA program. In
accordance with the provisions of
Executive Order 12866, this proposed
rule was reviewed by OMB.
If regulations impose administrative
costs on reviewers, such as the time
needed to read and interpret this
proposed rule, then we should estimate
the cost associated with regulatory
review. As of November 2021, there are
962 contracting organizations with CMS
(which includes MA, MA–PD, and PDP
contracts). Additionally, there are 55
state Medicaid Agencies, and 300
Medicaid MCOs. We also expect a
variety of other organizations to review
(for example, consumer advocacy
groups, major PBMs). A reasonable
maximal number is 1,500 total entities
who will review this rule. We note that
other assumptions are possible. We
assume each organization will designate
two people to read the rule.
Using the BLS wage information for
medical and health service managers
(code 11–9111), we estimate that the
cost of reviewing this proposed rule is
$114.24 per hour, which includes 100
percent increase for fringe benefits and
overhead costs (https://www.bls.gov/
oes/current/oes_nat.htm). Assuming an
average reading speed, we estimate that
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it will take approximately 8 hours for
each person to review this entire
proposed rule. For each person that
reviews this proposed rule, the
estimated cost is therefore $900 (8 hours
× $114.24). Therefore, we estimate that
the maximum total cost of reviewing
this entire proposed rule is $2.7 million
($900 × 1,500 entities × 2 reviewers/
entity).
We note that this analysis assumed
two readers per contract. Some
alternatives include assuming one
reader per parent organization. Using
parent organizations instead of contracts
will reduce the number of reviewers.
However, we expect it is more
reasonable to estimate review time
based on the number of contracting
organizations because a parent
organization might have local reviewers
assessing potential region-specific
effects from this proposed rule.
C. Regulatory Flexibility Act (RFA)
Executive Order 13272 requires that
HHS thoroughly review rules to assess
and take appropriate account of their
potential impact on small business,
small governmental jurisdictions, and
small organizations (as mandated by the
RFA). If a proposed rule may have a
significant economic impact on a
substantial number of small entities,
then the proposed rule must discuss
steps taken, including alternatives, to
minimize burden on small entities. The
RFA does not define the terms
‘‘significant economic impact’’ or
‘‘substantial number.’’ The Small
Business Administration (SBA) advises
that this absence of statutory specificity
allows what is ‘‘significant’’ or
‘‘substantial’’ to vary, depending on the
problem that is to be addressed in the
rulemaking, the rule’s requirements, and
the preliminary assessment of the rule’s
impact. Nevertheless, HHS typically
considers a ‘‘significant’’ impact to be 3
to 5 percent or more of the affected
entities’ costs or revenues.
For purposes of the RFA, we estimate
that many affected payers are small
entities as that term is used in the RFA,
either by being nonprofit organizations
or by meeting the SBA definition of a
small business. For purposes of the
RFA, small entities include small
businesses, nonprofit organizations, and
small governmental jurisdictions. The
North American Industry Classification
System (NAICS) is used to classify
businesses by industry and is used by
the United States, Canada, and Mexico.
While there is no distinction between
small and large businesses among the
NAICS categories, the SBA develops
size standards for each NAICS
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category.146 Note that the most recent
update to the NAICS classifications
went into effect for the 2017 reference
year. The latest size standards are for
2019.
As can be seen from the Summary of
Annual Information Collection
Requirements and Burden table (Table
11) in section IV.C. of this proposed
rule, as well as Table 20 of this section,
on average, the net cost to each plan to
implement all provisions is significantly
below $10,000 (The annualized cost
over 10 years of $3.5 million divided by
the number of contracts, about 1,000, is
significantly below $10,000).
Additionally, not all provisions apply to
all plans. We do not believe this to be
excessive burden even to small entities.
Nevertheless, a more complete analysis
is provided immediately below
supporting the position that burden is
not excessive.
Although States are also affected by
these provisions, States are not
classified as small entities and in any
event the burden as just indicated is
small.
The relevant NAICS category is Direct
Health and Medical Insurance Carriers,
NAICS 524114, with a $41.5 million
threshold for ‘‘small size,’’ with 75
percent of insurers having under 500
employees meeting the definition of
small business.
MA organizations and Medicaid
managed care plans have their costs
funded by the Federal government or
State and therefore there is no
significant burden. We discuss the
details of this in this section. This
discussion will establish that there is no
significant burden to a significant
number of entities from this proposed
rule for these provisions.
1. Medicare Advantage
Each year, MA plans submit a bid for
furnishing Part A and B benefits and the
entire bid amount is paid by the
government to the plan if the plan’s bid
is below an administratively set
benchmark. If the plan’s bid exceeds
that benchmark, the beneficiary pays the
difference in the form of a basic
premium (note that a small percentage
of plans bid above the benchmark,
whereby enrollees pay a basic premium,
thus this percentage of plans is not
‘‘significant’’ as defined by the RFA and
as justified below).
146 North American Industry Classification
System (2017). Retrieved from: https://
www.census.gov/eos/www/naics/2017NAICS/2017_
NAICS_Manual.pdf. https://www.sba.gov/sites/
default/files/2019-08/SBA%20Table%20
of%20Size%20Standards_Effective%20
Aug%2019%2C%202019.pdf.
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MA and MA–PD plans can also offer
supplemental benefits, that is, benefits
not covered under Original Medicare (or
under Part D). These supplemental
benefits are paid for through enrollee
premiums, extra government payments
or a combination. Under the statutory
payment formula, if the bid submitted
by a Medicare Advantage plan for
furnishing Part A and B benefits is
lower than the administratively set
benchmark, the government pays a
portion of the difference to the plan in
the form of a ‘‘beneficiary rebate.’’ The
rebate must be used to provide
supplemental benefits (that is, benefits
not covered under Original Medicare)
and/or lower beneficiary Part B or Part
D premiums. Some examples of these
supplemental benefits include vision,
dental, hearing, fitness and worldwide
coverage of emergency and urgently
needed services.
To the extent that the government’s
payments to plans for the bid plus the
rebate exceeds costs in Original
Medicare, those additional payments
put upward pressure on the Part B
premium which is paid by all Medicare
beneficiaries, including those in
Original Medicare who do not have the
supplemental coverage available in
many MA plans.
Part D plans, including MA–PD plans,
submit bids and those amounts are paid
to plans through a combination of
Medicare funds and beneficiary
premiums. In addition, for enrolled lowincome beneficiaries Part D plans
receive government funds to cover most
of premium and cost sharing amounts
those beneficiaries would otherwise
pay.
Thus, the cost of providing services
by these insurers is funded by a variety
of government funding and in some
cases by enrollee premiums. As a result,
MA and Part D plans are not expected
to incur burden or losses since the
private companies’ costs are being
supported by the government and
enrolled beneficiaries. This lack of
expected burden applies to both large
and small health plans.
Small entities that must comply with
MA regulations, such as those in this
proposed rule, are expected to include
the costs of compliance in their bids,
thus avoiding additional burden, since
the cost of complying with any final
rule is funded by payments from the
government and, if applicable, enrollee
premiums.
For Direct Health and Medical
Insurance Carriers, NAICS 524114, MA
plans estimate their costs for the
upcoming year and submit bids and
proposed plan benefit packages. Upon
approval, the plan commits to providing
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the proposed benefits, and CMS
commits to paying the plan either—(1)
the full amount of the bid, if the bid is
below the benchmark, which is a ceiling
on bid payments annually calculated
from Original Medicare data; or (2) the
benchmark, if the bid amount is greater
than the benchmark.
If an MA plan bids above the
benchmark, section 1854 of the Act
requires the MA plan to charge enrollees
a premium for that amount. Historically,
only two percent of plans bid above the
benchmark, and they contain roughly
one percent of all plan enrollees. The
CMS threshold for what constitutes a
substantial number of small entities for
purposes of the RFA is 3 to 5 percent.
Since the number of plans bidding
above the benchmark is two percent,
this is not considered substantial for
purposes of the RFA.
The preceding analysis shows that
meeting the direct cost of this proposed
rule does not have a significant
economic impact on a substantial
number of small entities, as required by
the RFA.
There are certain indirect
consequences of these provisions which
also create impact. We have already
explained that 98 percent of the plans
bid below the benchmark. Thus, their
estimated costs for the coming year are
fully paid by the Federal government.
However, the government additionally
pays the plan a ‘‘beneficiary rebate’’
amount that is an amount equal to a
percentage (between 50 and 70 percent
depending on a plan’s quality rating)
multiplied by the amount by which the
benchmark exceeds the bid. The rebate
is used to provide additional benefits to
enrollees in the form of reduced costsharing or other supplemental benefits,
or to lower the Part B or Part D
premiums for enrollees. (Supplemental
benefits may also partially be paid by
enrollee premiums.) It would follow
that if the provisions of this proposed
rule cause the MA bid to increase and
if the benchmark remains unchanged or
increases by less than the bid does, the
result would be a reduced rebate and,
possibly fewer supplemental benefits, or
higher premiums for the health plans’
enrollees. However as noted above, the
number of plans bidding above the
benchmark to whom this burden applies
do not meet the RFA criteria of a
significant number of plans.
It is possible that if the provisions of
this rule would otherwise cause bids to
increase, plans will reduce their profit
margins, rather than substantially
change their benefit package. This may
be in part due to market forces; a plan
lowering supplemental benefits even for
1 year may lose its enrollees to
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1937
competing plans that offer these
supplemental benefits. Thus, it can be
advantageous to the plan to temporarily
reduce profit margins, rather than
reduce supplemental benefits.
2. Medicaid
We include Medicaid in this section
since it is relevant to the proposed
change to the applicable integrated plan
(AIP) definition at § 422.561. At
§ 422.561, we propose to expand the
universe of D–SNPs that are required to
have unified grievance and appeals
processes by revising the definition of
an applicable integrated plan. Section
50311(b) of the BBA of 2018 amended
section 1859(f)(8)(B) of the Act to direct
establishment of procedures, to the
extent feasible, unifying Medicare and
Medicaid grievances and appeals. The
April 2019 final rule introduced the
concept of applicable integrated plans,
which we defined as FIDE SNPs and
HIDE SNPs whose Medicare and
Medicaid enrollment is exclusively
aligned (meaning State policy limits a
D–SNP’s enrollment to those whose
Medicare and Medicaid enrollment is
aligned as defined in § 422.2) and the
companion Medicaid MCOs for those
D–SNPs, thereby making it feasible for
these plans to implement unified
grievance and appeals processes. We
believe that unified grievance and
appeals procedures are feasible for the
additional D–SNPs. While we are not
imposing new Medicaid requirements,
the proposed AIP definition change
would expand the universe of Medicaid
managed plans subject to the unified
appeals and grievances provisions
codified in the April 2019 final rule.
However, the burden imposed by this
proposed rule on Medicaid managed
care plans is the one-time requirement
to update their grievance and appeals
procedures, which as estimated in Table
11, is a one-time cost of $8,430.
Consequently, the Secretary has
determined that this proposed rule will
not have a significant impact on
Medicaid managed care plans.
Therefore, the Secretary has certified
that this proposed rule will not have a
significant economic impact on a
substantial number of small entities.
Based on the above, we conclude that
the requirements of the RFA have been
met by this proposed rule.
3. Rural Hospitals
Section 1102(b) of the Social Security
Act requires us to prepare a regulatory
impact analysis if a rule may have a
significant impact on the operations of
a substantial number of small rural
hospitals. This rule however is directed
to plans and enrollees. Providers
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including hospitals receive the
contracted rate or at least the original
Medicare rate depending on whether the
providers are contracted or not.
Consequently, the Secretary has
certified that this proposed rule will not
have a significant economic impact on
a substantial number of small entities.
D. Anticipated Effects
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1. Enrollee Participation in Plan
Governance (§ 422.107)
As described in section II.A.3. of this
proposed rule, at § 422.107(f), we
propose that any MA organization
offering a D–SNP must establish one or
more enrollee advisory committees at
the State level or other service area level
in the State to solicit direct input on
enrollee experiences. We also propose at
§ 422.107(f) that the committee include
a reasonably representative sample of
individuals enrolled in the D–SNP(s)
and solicit input on, among other topics,
ways to improve access to covered
services, coordination of services, and
health equity for underserved
populations. This proposal intends to
ensure enrollees are engaged in
defining, designing, participating in,
and assessing their care systems.
Section IV.B.1. presents the collection of
information burden for this provision.
To support D–SNPs in establishing
enrollee advisory committees that meet
the objective of this proposed rule in
achieving high-quality, comprehensive,
and coordinated care for dually eligible
individuals, CMS would provide
technical assistance to D–SNPs to share
engagement strategies and other best
practices. CMS can leverage the body of
technical assistance developed for
MMPs. For example, the CMS contractor
Resources for Integrated Care partnered
with Community Catalyst, a non-profit
advocacy organization, to offer a series
of webinars and other written technical
assistance to help enhance MMPs’
operationalization of these
committees.147 CMS will be able to
realize efficiencies by repurposing and
building on these resources. Based on
the existing technical assistance
contracts held by CMS, we estimate an
annual cost to the federal government of
$15,000.
2. Refining Definitions for Fully
Integrated and Highly Integrated D–
SNPs (§ 422.2)
We have presented a discussion of
collection of information burden
147 Resources for Integrated Care and Community
Catalyst, ‘‘Member Engagement in Plan Governance
Webinar Series’’, 2019. Retrieved from: https://
www.resourcesforintegratedcare.com/concepts/
member_engagement.
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associated with this provision in section
IV.B.3. of this proposed rule. In this
section, we describe the impacts of our
proposed definition changes of: (1)
Requiring exclusively aligned
enrollment for FIDE SNPs; (2) capitation
of Medicare cost-sharing; (3) clarifying
the scope of services covered by a FIDE
or HIDE; (4) Medicaid carve-outs; and
(5) requiring service area overlap with
the corresponding Medicaid plan. We
anticipate all proposed changes to the
definition of FIDE SNP and HIDE SNP
will result in additional time for CMS
staff to review D–SNPs’ contracts with
State Medicaid agencies. We estimate
that a GS level 13, step 5 (GS–13–5),
employee will take an additional 20
minutes per State to confirm the
contract meets the updated definitions.
For CY 2022, 21 States have FIDE SNPs,
HIDE SNPs, or both. Therefore, we
estimate that the proposed rule would
result in 7 hours (20 minutes × 21 State
contracts) of additional work for a GS–
13–5 Federal employee. The 2021
hourly wage for a GS–13–5 Federal
employee for the Baltimore Washington
Area, which is close to the average
hourly wage over all localities, is
$56.31.148 We allow 100 percent for
fringe benefits and overtime, increasing
the hourly wage to $112.62. Thus, the
expected additional annual cost for
reviewing the contract is $788.
resulting from the proposals at § 422.2
to require that the capitated contract
with the State Medicaid agency for a
FIDE SNP must include coverage of
Medicare cost-sharing (that is, payment
by Medicaid of Medicare cost-sharing
for the dually eligible individual),
where applicable, and Medicaid
behavioral health services. Currently, all
69 FIDE SNPs include coverage of
Medicare cost-sharing in their capitated
contracts with the State Medicaid
agency.149 As noted in section II.A.5.b.
of this proposed rule, most FIDE SNPs
already include Medicaid behavioral
health benefits in their capitated
contracts with the State Medicaid
agency. The remaining FIDE SNPs in
California and Pennsylvania that do not
currently cover Medicaid behavioral
health benefits would likely become
HIDE SNPs under the definition
proposed at § 422.2. These impacted D–
SNPs would not experience a direct
impact on costs when becoming a HIDE
SNP as benefits covered by the impacted
D–SNP would not change. Nor would
impacted D–SNPs experience a change
to revenue, as none of the impacted D–
SNPs receive the frailty adjustment.
a. Exclusively Aligned Enrollment for
FIDE SNPs
Under the proposal to require
exclusively aligned enrollment for FIDE
SNPs described in section II.A.5.a. of
this proposed rule, we note that 12 D–
SNPs may lose FIDE SNP status and no
longer qualify for the frailty adjustment
described in section 1853(a) of the Act
and the regulation at § 422.308(c)(4). Of
these 12 FIDE SNPs, six are currently
receiving the frailty adjustment. We
believe that these six FIDE SNPs are
likely to have exclusively aligned
enrollment by CY 2025 as only a small
fraction of their current enrollment is
currently unaligned and there are
multiple options through which MA
organizations can meet the proposed
requirement. Therefore, we do not
believe the proposal will result in a
significant reduction of Medicare
payments from FIDE SNPs losing the
frailty adjustment.
As described in section II.A.6. of this
proposed rule, we propose a new
paragraph (e) at § 422.107 to describe
conditions through which States may
require certain contract terms for D–
SNPs and how CMS would facilitate
compliance with those contract terms.
This proposal allows States to further
promote integration using the State
Medicaid agency contract with D–SNPs,
with the goal of improving beneficiary
experiences and health plan oversight.
Proposed paragraph (e)(1) applies only
for State Medicaid agency contracts
through which the State requires
exclusively alignment enrollment, as
defined in § 422.2, and establishes that
States may choose to require and CMS
would permit MA organizations—
through the existing MA application
process—to establish MA contracts that
only include one or more State-specific
D–SNPs and require that all such D–
SNPs use integrated member materials.
b. Capitation for Medicare Cost-Sharing
for FIDE SNPs
We do not anticipate any cost
transfers from the State to FIDE SNPs
148 See the locality pay tables for 2021 at https://
www.opm.gov/policy-data-oversight/pay-leave/
salaries-wages/2021/general-schedule/.
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3. Additional Opportunities for
Integration Through State Medicaid
Agency Contracts (§ 422.107)
149 CMS Special Needs Plan Comprehensive
Report, January 2021. Retrieved from: https://
www.cms.gov/Research-Statistics-Data-andSystems/Statistics-Trends-and-Reports/
MCRAdvPartDEnrolData/Special-Needs-Plan-SNPData#:∼:text=Special%20
Needs%20Plan%20%28SNP%29%20
Data%20%20%20,%20%202021-03%20%206%20
more%20rows%20.
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a. State Medicaid Agency Contract
Requirements
Section IV.B.4. of this proposed rule
describes the total cost for the State to
update the State Medicaid agency’s
contract with the D–SNPs in its market
to address the changes in this proposed
rule and consult with CMS to ensure
contract changes meet the proposed
requirements at § 422.107(e). Half of the
cost ($20,618) could be claimed by the
State as Federal financial participation
for administrative costs of the Medicaid
program, born by the Federal
government. In addition to updating the
State Medicaid agency contract, a State
choosing to further integration through
proposed § 422.107(e) would need to
determine readiness and make changes
to State policy. The State’s time and cost
for adopting this proposed rule would
depend on the State’s current level of
integration. For example, 11 States
currently have a policy for exclusively
aligned enrollment, and Massachusetts,
New Jersey, and New York have worked
with CMS to integrate some member
materials. These States that have taken
steps toward integration may use less
time and resources to take advantage of
the new processes proposed at
§ 422.107(e) than States just beginning
to integrate Medicare and Medicaid
using D–SNPs. Given the uncertainty
involved in estimating State behavior
and levels of existing integration, we are
not estimating any additional burden
outside of updating the State Medicaid
agency contract with D–SNPs. We
request comment on what State
resources are needed to use the pathway
for requiring or achieving higher
integration and collaboration with CMS
as described in proposed § 422.107(e) in
a State with limited D–SNP integration
(for example, a State with no FIDE SNPs
or HIDE SNPs).
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b. Limiting Certain MA Contracts to D–
SNPs
We propose at § 422.107(e) to codify
a pathway that would result, in certain
circumstances, in contracts that only
include one or more D–SNPs with
exclusively aligned enrollment within a
State. Because Star Ratings are reported
at the contract level, having a contract
with only the D–SNPs in a particular
State would allow dually eligible
individuals in that State to ascertain the
full quality performance of a D–SNP and
better equip States to work with their D–
SNPs to improve health equity.
We describe the collection of
information burden for MA
organizations resulting from
establishing a D–SNP-only contract in
section IV.B.4.b. of this proposed rule.
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However, the additional Part C and D
applications necessary to create separate
contracts covering only D–SNPs in a
particular state also result in additional
Federal costs. While the collection of
information packages lay out the
Federal burden to process Part C and D
applications, they do not list out the
cost per contract application. We
estimate the additional contract
submissions for D–SNP only contracts
would at most cost an additional
$50,000 in labor burden for the Federal
government annually.
We note impacted D–SNP contracts
may have changes to their quality bonus
payments (QBP), as the new contract’s
payment will initially be calculated
from the parent organization’s
enrollment-weighted average quality
rating and eventually only on the
performance under the new contract.
We are unable to predict if QBPs will
increase or decrease for these MA
organizations due to separating D–SNPs
from the original contracts into separate
contracts.
c. Integrated Member Materials
As described in section II.A.6.b. of
this proposed rule, to provide a more
coordinated beneficiary experience, we
propose at § 422.107(e) to codify a
pathway by which States and CMS
would collaborate to establish model
materials when a State chooses to
require through its State Medicaid
agency contract that certain D–SNPs use
an integrated SB, Formulary, and
combined Provider and Pharmacy
Directory. Proposed § 422.107(e)(1)
establishes factual circumstances that
would commit CMS to certain actions
under paragraphs (e)(2) and (3).
In section IV.B.4.c. of this proposed
rule, we note that we do not intend
through this proposal to significantly
change timelines for D–SNPs to prepare
materials, nor do we intend to mandate
that States require D–SNPs to use
integrated materials. We do not estimate
any additional costs for States or plans
to implement integrated member
materials as proposed at § 422.107(e)
due to existing State efforts to work with
Medicaid managed care plans to comply
with information requirements at
§ 438.10 and to work with D–SNPs to
populate Medicaid benefits for Medicare
member materials. Our proposal, if
finalized, would simply assure
interested States that, under the
conditions of proposed paragraph (e),
CMS would do its part to make it
possible for D–SNPs to comply with
State Medicaid agency contract terms
for D–SNP-only contracts and integrated
enrollee materials. Further, States
already work with Medicaid managed
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1939
care plans to comply with information
requirements at § 438.10 and to work
with D–SNPs to populate Medicaid
benefits for Medicare member materials.
Therefore, we do not estimate any
additional burden for States or plans to
implement integrated member materials
as proposed at § 422.107(e).
We anticipate costs to CMS will be
similar to past work done to collaborate
with States to improve the integration
and effectiveness of beneficiary
materials. To test materials, we
conducted individual interviews with
dually eligible individuals and desk
reviews by contractors, CMS subject
matter experts, and advocacy
organizations. Since 2015, we have
tested an integrated EOC, ANOC, SB,
Formulary, and combined Provider and
Pharmacy Directory.
We estimate that each of the model
documents under proposed
§ 422.107(e)—the SB, Formulary, and
combined Provider and Pharmacy
Directory—will require 40 hours of
work from CMS staff (a GS–13–5
Federal employee) working at $112.62/
hr. The projected cost to the Federal
government for 120 hours (40 hours × 3
documents) of a GS–13–5 employee is
$13,500.
In our experience, a desk review from
a contractor is approximately $10,000
per document and a study of the
documents consisting of dually eligible
individuals interviews costs $25,000 per
document. Therefore, we anticipate the
contractor costs for integrated member
materials to be $105,000 ($10,000 × 3
documents + $25,000 × 3 documents).
Therefore, the total cost to the Federal
Government of our proposal on
integrating member materials is
$118,500.
d. Joint State/CMS Oversight
In section II.A.6.c. of this proposed
rule, we discuss our proposals at
§ 422.107(e)(3) to better coordinate State
and CMS monitoring and oversight of
D–SNPs that operate under the
conditions described at proposed
paragraph (e)(1). These coordination
mechanisms include sharing relevant
plan information, coordinating program
audits, and consulting on network
exception requests. We cannot estimate
the cost of uncoordinated State and
federal oversight, but we believe this
provision would result in a reduction in
administrative burden for D–SNPs.
States will have the ability to determine
what level of resources is needed for
their related work, and we believe States
likely to elect to use the pathway
described in proposed § 422.107(e)
would already have resources invested
in coordinating care between MCOs and
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D–SNPs and would otherwise make
choices that avoid significant increases
in State burden.
At paragraph (e)(3)(i), we propose that
CMS would grant State access to HPMS,
or any successor system, to facilitate
monitoring and oversight for a D–SNP
with exclusively aligned enrollment in
an MA contract that only includes one
or more D–SNPs operating within the
State. Our proposal would require the
State officials and employees accessing
HPMS to comply with applicable laws
and CMS policies and standards for
access to that system, including keeping
information confidential and
maintaining system security. This
access would allow State users the
ability to directly view D–SNP
information without requiring or asking
the D–SNP to send the information to
the States and would facilitate StateCMS communication on D–SNP
performance since more people are able
to review the data and information. MA
organizations may benefit when it
reduces the need for States to separately
obtain the same information that is
already available in HPMS.
Providing this HPMS access to State
users would require HPMS contractors
to update several modules, including
user access and coding changes needed
to implement the necessary access.
HPMS contractors estimated that there
would be a one-time update costing
approximately $750,000.
4. Attainment of the Maximum Out-ofPocket (MOOP) Limit (§§ 422.100 and
422.101)
As described in section II.A.12. of this
proposed rule, CMS proposes a revision
to which costs are tracked and
accumulate toward the MOOP limit for
dually eligible enrollees in MA plans
under § 422.101 for MA regional plans
and § 422.100(f)(4) and (5) for all other
MA plans. Our proposal would result in
MA organizations that, under current
policy, rarely or never pay cost-sharing
above the MOOP limit for dually
eligible enrollees being held responsible
for payment of cost-sharing amounts
above the MOOP limit. As a result, our
proposal may lead to an increase in the
plan bids relative to the benchmark for
dually eligible individuals who would
receive the same cost-sharing protection
provided by the MOOP that is now
afforded non-dually eligible individuals.
However, in the short term, as we note
above, MA organizations may prefer to
reduce their profit margins, rather than
substantially raise their bids and
thereby reduce the rebate dollars
available for supplemental benefits.
Specifically, CMS proposes that all
cost-sharing for Medicare Parts A and B
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services accrued under the plan benefit
package, including cost-sharing paid by
any applicable secondary or
supplemental insurance (such as
through Medicaid, employer(s), and
commercial insurance) and any costsharing that remains unpaid because of
limits on Medicaid liability for
Medicare cost-sharing under the lesserof policy and the cost-sharing
protections afforded certain dually
eligible individuals, is counted towards
the MOOP limit. This would ensure that
once an enrollee, including a dually
eligible individual with cost-sharing
protections, has accrued cost-sharing
(deductibles, coinsurance, or copays)
that reaches the MOOP limit, the MA
plan must pay 100 percent of the cost
of covered Medicare Part A and Part B
services. As a result, the State Medicaid
agency would no longer be responsible
for any Medicare cost-sharing for the
remainder of the year. In addition,
providers serving dually eligible MA
enrollees with Medicare cost-sharing
above the MOOP limit would be fully
reimbursed for this cost-sharing for the
remainder of the year. Now, some of
that cost-sharing is unpaid because of
limits on State payment of Medicare
cost-sharing and prohibitions on
collection of Medicare-cost sharing from
certain dually eligible beneficiaries. We
believe this proposed change to the costsharing that MA organizations must use
to determine when the MOOP limit has
been reached will mitigate existing
provider payment disincentives related
to serving dually eligible MA enrollees.
As a result, the proposal may improve
access to providers, including
specialists, who currently limit the
number of dually eligible MA enrollees
they serve or decline to contract with D–
SNPs. However, we are unable to
quantify the extent to which any
improved access would affect utilization
of services by dually eligible MA
enrollees and thereby affect Medicare
spending.
Our proposal would increase the
amount of MA organization payments to
providers serving dually eligible
individuals enrolled in MA plans after
the MOOP limit is reached. As a result,
our proposal may lead to an increase in
the plan bids relative to the benchmark
for dually eligible individuals who
would receive the same cost-sharing
protection provided by the MOOP that
is now afforded non-dually eligible
individuals.
To estimate the costs of the proposal,
we started with CY2022 bid data to
estimate the Medicare cost-sharing
accrued by dually eligible beneficiaries
with cost-sharing protections (full
benefit dually eligible individuals and
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QMB enrollees) above the mandatory
MOOP level ($7,550 in 2022). We
estimated the cost of Medicare costsharing above this MOOP level to be on
average $22.99 per person per month.
Then we multiplied this amount by 41
percent to reflect the portion of dually
eligible enrollees in MA organizations
that already accrue cost sharing towards
the MOOP level to arrive at $9.43 as the
additional per person per month bid
cost. Based on projected MA enrollment
of dually eligible beneficiaries and other
factors described in this section, this
proposal would result in additional
payments from MA organizations to
health care providers serving high cost
dually eligible MA enrollees,
represented in the annual MA bid costs
shown in column 2 of Table 12.
Only a portion of the projected higher
MA organization bids for MOOP
benefits represent higher costs to
Medicare. MA rebates are calculated as
an average of 68 percent of the
difference between the bids and
benchmarks. The additional cost to the
Medicare Trust Funds is estimated to be
the remaining 32 percent increase in
bids. After reflecting the change in
rebates, the per member per month cost
to Medicare of the proposed policy is 32
percent of $9.43, or $3.
To project annual costs, we used
projected enrollment by dually eligible
beneficiaries in MA plans, as well as
Trustee’s Report USPCC cost and
utilization trends. We also projected
annual increases in the mandatory
MOOP amounts under current
regulations. The cost to Medicare based
on our proposed changes would be
partly offset by the savings to Medicaid
for payment of Medicare cost-sharing
over the MOOP limit for dually eligible
individuals. While some State Medicaid
agencies may save as much as the
projected increase in bid costs per
dually eligible MA enrollee in their
State, the savings from this proposal
will likely be less for most States. The
majority of States have a ‘‘lesser-of’’
policy, under which the State caps its
payment of Medicare cost-sharing so
that the sum of Medicare payment and
cost-sharing does not exceed the
Medicaid rate for a particular service.
We estimate that, based on average
differences in State Medicaid and
Medicare provider contracted rates, 39
percent of the costs of MOOP coverage
under our proposal represents Medicaid
savings. Of those savings, 57 percent
accrue to the Federal government based
on the average FMAP rate of 57 percent.
Those annual savings are shown in
column 4 of Table 12.
Finally, 25 percent of the additional
Medicare costs that represent Part B
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costs (Part B accounts for 60 percent of
the costs of Parts A and B benefits
provided by Medicare Advantage
organizations) are offset by beneficiary
premiums for Part B, as shown in
column 6 of Table 12. The total Federal
costs of the proposal, net of Federal
Medicaid savings and the Part B
premium offset are shown in column 7
of Table 12.
We note that there is uncertainty
inherent in this analysis. In using the
bid data, we made some assumptions
about the extent to which MA
organizations are already counting all
cost-sharing in the plan benefit,
including amounts paid by Medicaid
programs, towards the MOOP limit. In
addition, MA organizations may prefer
to reduce their gain/loss margins, rather
than substantially change their benefit
package, when rebates are reduced in
the short term. However, our estimate of
the added bid benefit costs does not
assume that MA organizations will
absorb any portion of these costs by
reducing their gain/loss margins.
BILLING CODE 4120–01–P
TABLE 12: 10-YEARAGGREGATE PROJECTED COSTS (MILLIONS$) FROM
PROPOSED MOOP PROVISION*
Year
Additional
Bid Benefit
Costs for
MA
Organization
s for Cost
Sharing
Above the
MOOP
(1)
2023
2024
2025
2026
2027
2028
2029
2030
2031
2032
Total
s
805.8
879.5
963.2
1,052.5
1,145.8
1,279.2
1,391.1
1,502.2
1,619.7
1,730.6
Total
MedicareOnly
Benefit
Costs
(3) = 32%
* (2)
257.9
281.4
308.2
336.8
366.7
409.3
445.2
480.7
518.3
553.8
Federal
Savings to
Medicaid
fromMOOP
Provision
(4) =39% *
57% * (2)
179.1
195.5
214.1
234.0
254.7
284.4
309.2
333.9
360.1
384.7
Medicare
Costs
minus
Medicaid
Savings
(5) = (3) (4)
78.7
85.9
94.1
102.8
111.9
125.0
135.9
146.8
158.2
169.1
PartB
Premium
Offsets
(6) = 60% *
25% *(3)
38.7
42.2
46.2
50.5
55.0
61.4
66.8
72.1
77.7
83.1
Impact
of
MOOP
Provisio
n
(7) = (5)
- (6)
40.0
43.7
47.9
52.3
56.9
63.6
69.1
74.7
80.5
86.0
12,369.5
3,958.2
2,749.7
1,208.5
593.7
614.8
(2)
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No additional goods or services are
being created. Rather, the money that
States would pay or that would remain
unpaid for Parts A and B services is now
being paid by the plans and hence by
the Trust Fund. Hence these amounts
are considered transfers from the Trust
Fund to the States.
5. Special Requirements During a
Disaster or Emergency (§ 422.100(m))
We are not scoring the proposed
revisions to § 422.100(m) Special
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Requirements during a Disaster or
Emergency. As stated in the February
12, 2015 final rule (80 FR 7953), we
recognize that disasters can create
unavoidable disruptions and increased
costs for MA organizations. Our primary
goal during a disaster is the provision of
continued and uninterrupted access to
medically necessary plan-covered
services for all enrollees. Our intention
is to facilitate achievement of this goal
by ensuring that plans facilitate
increased access to providers from
whom enrollees in the disaster area may
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seek high quality services at in-network
cost-sharing. We do not believe that
these temporary and unusual episodes
of increased access will incentivize
enrollees in a negative way or result in
significant cost increases for affected
MA organizations. We believe this is
still relevant as most of our proposed
revisions clarify our current policy.
More detailed arguments for not scoring
are presented below after a discussion of
the proposal.
Our proposed amendments to
§ 422.100(m) include codifying our
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current practice of imposing the special
requirements at § 422.100(m)(1) on MA
organizations only when there is a
disruption of access to health care as
stated in the preamble to the February
12, 2015 final rule (80 FR 7953) and in
our responses to inquiries. We receive
many questions and inquiries during a
disaster or emergency so we believe this
has been fully complied with; because
we are clarifying through notice and
comment rulemaking, these
clarifications may result in enhanced
compliance with this requirement and
may contribute to reduced costs.
Consequently, we do not believe the
disruption of access proposal has an
impact because it is already complied
with.
We also proposed adding a transition
period of 30 days between a disaster or
emergency ending and the end of the
special requirements to § 422.100(m)(3).
We do not believe these provisions
would create impact. Some MA
organizations may already allow
flexibilities to enrollees following a
disaster or emergency, such as a
transition period to allow additional
time for enrollees to return to innetwork providers. Additionally, many
plans have experience with disasters or
other changes in cost that arise
annually. The nature of the business
cycle shows that plans may experience
losses due to disasters or emergencies in
certain years, which may be offset with
profits in the following years. Although
the cost burden for a longer disaster or
emergency is different than that for a
shorter disaster, our recent experience
with the COVID–19 PHE shows that
CMS is aware of this cost burden and as
each specific situation develops, is
responding with certain flexibilities.
For these reasons, we are not further
scoring the special requirements during
a disaster or emergency provision.
6. Provisions Relating to Past
Performance (§§ 422.504 and 423.505)
We propose to update the past
performance measures at 42 CFR
422.504 and 423.505 in order to better
ensure CMS’ capacity to limit new
applications and applications for service
area expansions by low performers
when these new plans and/or service
area expansions would not be in the
best interest of the Medicare program.
• To perform the calculations, we
estimate—
++ 2 staff at the GS 13–5 level
working at $112.62/hr would have to
perform a total of 24 hours of work (12
hours for each staff); and
++ 2 staff at the GS 14–9 level
working at $148.74/hr would have to
perform 10 hours of work.
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• To notify plans, we estimate that 1
staff at the GS–13–5 level working at
$112.62/hr will have to perform 3 hours
of work.
The aggregate annual cost to the
government is therefore $4,528.
7. Proposed Revisions to the Medical
Loss Ratio Reporting Requirements
(§§ 422.2460 and 423.2460)
Our proposal to reinstate the detailed
MLR reporting requirements in effect for
CYs 2014 through 2017, and to require
separate reporting of amounts spent on
supplemental benefits, would impose
additional costs on the Federal
Government.
The paperwork burden associated
with these provisions, $2.3 million, is
estimated in section IV.B.12. of this
proposed rule, and is included in the
summary table below. There is also
additional anticipated impact to the
Federal Government. Most of the impact
will arise from projections of future
increases or decreases in MLR
remittances, which are amounts that
were originally paid from CMS to MA
organizations or Part D sponsors, which
they have to return to CMS (although
the remittances go to the Treasury
General Fund and not the Medicare
Trust Funds from which they
originated).
If our proposal to reinstate and add to
the detailed MLR reporting
requirements is finalized, we will pay a
contractor to perform desk reviews and
analyses of the reported data in order to
identify omissions or suspected
inaccuracies and to communicate its
findings to MA organizations and Part D
sponsors in order to resolve potential
compliance issues. In the Regulatory
Impact Analysis for the April 2018 final
rule in which we eliminated the
detailed MLR reporting requirements,
we assumed that by significantly
reducing the amount of MLR data that
MA organizations and Part D sponsors
would be required to report to CMS
annually starting with CY 2018, we had
also eliminated the need for CMS to
continue paying a contractor
approximately $390,000 each year in
connection with desk reviews of the
detailed MLR reports. However, the
April 2018 final rule indicated that the
entire amount we paid to our desk
review contractor would no longer be
necessary once we stopped collecting
detailed MLR data on an annual basis.
This has not been the case, as in the
years since we scaled back the reporting
requirements, we have continued to find
value in having our contractor perform
MLR-related administrative tasks. Prior
to CY 2018, the funding for these
administrative tasks was included in the
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$390,000 figure that the April 2018 final
rule identified as representing payment
for desk reviews only. These
administrative tasks include sending
reminders to MA organizations and Part
D Sponsors to submit their MLR data
and attestations by the applicable
deadlines, following up with MA
organizations and Part D sponsors about
their questions regarding their MLR
submissions, and triaging
communications to CMS so that matters
requiring additional input from us are
brought to our attention timely. CMS
currently pays the contractor
approximately $230,000 per year to
perform these services.
We anticipate that, if the proposed
detailed MLR reporting requirements
are finalized and CMS resumes
conducting desk reviews of the detailed
MLR data, we will increase the amount
that we pay our contractor for desk
reviews and MLR-related administrative
services so that the total payment
amount is approximately equal to the
total amount we paid to our contractor
for those services prior to the
elimination of the detailed MLR
reporting requirements (that is,
$390,000). In other words, we expect
that we will need to pay our contractor
an additional $160,000 per year to
perform MLR desk reviews of the
detailed MLR data that CMS is
proposing to require MA organizations
and Part D sponsors to submit to us on
an annual basis, starting with CY 2023.
In addition, CMS currently pays a
contractor $300,000 each year for
software development, data
management, and technical support
related to MLR reporting. The
Regulatory Impact Analysis for the April
2018 final rule estimated that we would
be able to reduce this amount by
$100,000 because we would no longer
need to maintain and update the MLR
reporting software with validation
features, to receive certain data extract
files, or to provide support for desk
review functionality. However, contrary
to our expectations, since CY 2018, CMS
has continued to require technical
support related to submission of the
MLR Data Forms, such that, even
without requiring significant updates to
the MLR reporting software, we have
continued to pay a contractor $300,000
for data management and technical
support services. We anticipate that we
will continue to pay this amount for
software development, data
management, and technical support
related to MLR reporting if the proposed
changes to the MLR reporting
requirements are finalized.
Table 14 presents expected additional
payments (transfers) from MA
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organizations and Part D sponsors to the
Treasury arising because they are
projected to pay more in MLR
remittances to the Treasury. These
additional payments are transfers since
no goods or services are being created.
The impact to the Medicare Trust Funds
is $0.
Based on internal CMS data, the raw
average of total remittances for CYs
2014–2019 is $153 million. As
discussed in section II.G.2. of this
proposed rule, when CMS collected
detailed MLR data pursuant to the
reporting requirements that were in
effect for CYs 2014–2017, the desk
review contractor frequently detected
potential errors or omissions in the
reported data, which were brought to
the attention of the MA organization or
Part D sponsor that submitted the data,
with a request to explain or correct the
data. This process often resulted in the
MA organization or Part D sponsor
finding it necessary to resubmit the
contract’s MLR Report after revising the
1943
figures in the Report or attaching
supplementary materials to explain
details of its expense allocation
methodology. A summary of the MLR
remittances for the initial MLR
submission versus the final MLR
submission for CYs 2014–2017 can be
found in the table below. These 4 years
represent the time period when detailed
MLR data was submitted to CMS and
subjected to desk reviews.
TABLE 13: CHANGE IN MLR REMITTANCES BETWEEN INITIAL AND
FINAL MLR SUBMISSION
Initial MLR
Contract Year (CY)
Submission
2014
36,884,719
2015
28,128,535
2016
200,308,358
2017
223,244,933
2014-2017
488,566,545
2018
92,639,916
2019
298,124,406
Average (2016-2019): 1
Final MLR
Submission
37,074,217
22,064,688
242,402,915
222,058,179
523,599,999
94,502,390
298,124,406
204,045,022
Change
189,498
(6,063,847)
42,094,557
(1,186,754)
35,033,454
1,862,474
---------
Percent
Change
0.5%
-27.5%
17.4%
-0.5%
6.7%
-------------
average remittance is calculated using the initial MLR submission for CYs 2016 and 2017 and the final MLR
submission for CYs 2018 and 2019.
The percent change in MLR
remittances increased on average 6.7
percent between the initial and final
MLR submissions during the MLR desk
review periods for CYs 2014–2017. We
anticipate that, if finalized, the
proposed amendments to §§ 422.2460
and 423.2460 would increase future
remittance amounts by an average of 6.7
percent due to CMS receiving detailed
MLR data and conducting desk reviews
of the detailed MLR data.
To estimate the amount of additional
remittances under the proposed
regulations, we evaluated the MLR for
those contracts that failed to meet the 85
percent minimum MLR requirement for
CYs 2016–2019. The MLR remittances
for CYs 2014 and 2015 were much lower
than those for the more recent years and
so these older years were excluded from
the base period that is used to project
future remittances. For CYs 2016 and
2017, we examined the MLR prior to
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desk reviews, or in the Initial MLR
Submission. For CYs 2018 and 2019,
when there were not desk reviews of
detailed MLR data, we examined the
finalized total MLR remittances. The
average remittances for these years (CYs
2016 and 2017 prior to desk reviews and
CYs 2018 and 2019) equaled $204.0
million. In order to project the increase
in remittances for CYs 2023–2032, the
$204.0 million was inflated using
estimated enrollment and per capita
increases based on Tables IV.C1. and
IV.C3. of the 2021 Medicare Trustees
Report, with ordinary inflation (Table
II.D1. of the 2021 Medicare Trustees
Report) carved out of the estimates. We
continued to assume that remittance
amounts would increase by 6.7 percent
for the entire projection period due to
the restatement of desk reviews of
detailed MLR data, after the application
of enrollment and per capita increases.
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Table 14 is based on data from the
Office of the Actuary, some of which
may be found in the annual Trustees
Report. The calculations started with a
$13.7 million additional cost to MA
organizations and Part D sponsors in CY
2019 (This amount is not shown in the
table which is a 10 year table starting
from CY 2023). The cost in each
successive contract year is obtained by
adding the MA enrollment increases
expressed as a percentage in column (2),
then adding the average annual per
capita increase in expenditures,
expressed as a percentage in column (3),
and then dividing by ordinary inflation
expressed as a percentage column (4).
The calculations can be illustrated
starting with the CY 2023 net cost ($20.3
million) and deriving the $21.5 million
CY 2024 cost. We have $20.3 million *(1
+ 3.8%) * (1 + 4.8%)/(1 + 2.5%) = $21.5
million.
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TABLE 14: MLR COST (TRANSFERS) FROM MA ORGANIZATIONS AND
PART D SPONSORS (MILLIONS) TO THE TREASURY
8. Pharmacy Price Concessions in the
Part D Negotiated Price (42 CFR
423.100)
As discussed in section II.H.3. of this
proposed rule, at § 423.100, we propose
to adopt a new definition of ‘‘negotiated
price’’ to include all pharmacy price
concessions received by the plan
sponsor for a covered Part D drug, and
to reflect the lowest possible
reimbursement a network pharmacy
will receive, in total, for a particular
drug. As part of this proposal, we first
propose to delete the current definition
of ‘‘negotiated prices’’ (in the plural)
and add a definition of ‘‘negotiated
price’’ (in the singular) to make clear
that a negotiated price can be set for
each covered Part D drug, and the
amount of the pharmacy price
concessions may differ on a drug by
drug basis. Then, we propose a
definition of ‘‘negotiated price’’ that is
intended to ensure that the prices
available to Part D enrollees at the point
of sale are inclusive of all pharmacy
price concessions. The proposed
requirement to apply pharmacy price
concessions to the negotiated price at
the point-of-sale would apply in all
phases of the Part D benefit except with
respect to applicable drugs dispensed to
applicable beneficiaries in the coverage
gap.
Plan sponsors may attempt to mitigate
the effects from this change by
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modifying their benefits, such as making
more frequent use of copay structures
rather than coinsurance. There are
limits to how much this can change,
however, given that they must maintain
actuarial equivalence to the defined
standard design, where lower prices
would result in lower cost sharing.
The proposal would have several
impacts on prescription drug costs for
government, beneficiaries, Part D
sponsors, and manufacturers. Tables 15
and 16 summarize these impacts, which
are discussed in more detail in the
narrative that follows. We note that this
proposal would also have one-time
administrative costs for Part D sponsors.
This cost is discussed in the Collection
of Information section of this proposed
rule.
a. Impact on Prescription Drug Costs for
Government, Beneficiaries, Part D
Sponsors, and Manufacturers
Table 16 summarizes the 10-year
impacts we have modeled for requiring
that sponsors apply all pharmacy price
concessions to the negotiated price in
all phases of the Part D benefit except
for applicable drugs in the coverage gap.
We estimate a modest potential indirect
effect on pharmacy payment as a result
of pharmacies’ independent business
decisions. Specifically, our estimates
assume that pharmacies will seek to
retain 2 percent of the existing
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pharmacy price concessions they
negotiate with plan sponsors and other
third parties to compensate for pricing
risk and differences in cash flow and we
assume that these business decisions
will result in a slight increase in
pharmacy payments of 0.1–0.2 percent
of Part D gross drug cost. We solicit
comment on the potential indirect
impact estimates of the pharmacy price
concessions provision included in this
rule. Table 16 reflects 10-year row sums
of Table 15. For example, the second
row of Table 15 lists a $33.1 billion
savings to beneficiaries. The row header
references row (I) of Table 15. The sum
of the numbers in row (I) of Table K4
is $33.1 (1.7+1.9 . . . +5.7 = 33.1).
Throughout this narrative, quantitative
aspects of the discussion may be found
in the corresponding labeled rows of
Table 16.
Under this proposal, we anticipate
that beneficiaries would see lower
prices at the pharmacy point-of-sale and
on Plan Finder for most drugs,
beginning immediately in the year the
proposed change would take effect
(2023). (This is summarized in Table 16
in the row ‘‘Beneficiary Costs’’ which
reflects a sum of the rows ‘‘Cost
sharing’’ and ‘‘Premiums.’’ Lower pointof-sale prices would result directly in
lower cost-sharing costs for non-lowincome beneficiaries, and on average we
expect these cost-sharing decreases
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Average
Annual Per
Net Cost
MA
Capita
(Savings)
($
Contact Enrollment Increase in
Ordinary
Year
Increase
Expenditures Inflation millions)
(1)
(2)
(3)
(4)
(5)
2023
4.1%
4.8%
2.5%
20.3
2024
3.8%
4.8%
2.5%
21.5
2025
3.7%
5.4%
2.5%
22.9
2026
3.6%
5.4%
2.5%
24.4
2027
3.3%
5.3%
2.5%
25.9
2028
3.1%
5.5%
2.5%
27.5
2029
2.8%
5.5%
2.5%
29.1
2030
2.6%
4.4%
2.5%
30.4
2031
2.3%
7.2%
2.4%
32.6
2032
1.8%
4.9%
2.4%
34.0
Totals
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would exceed the premium increases.
While the amounts will vary depending
on an individual beneficiary’s
prescriptions, plan sponsor benefits,
and contractual arrangements, we
expect more than half of the non-lowincome, non-employer group
beneficiaries to see lower total costs,
inclusive of cost-sharing decreases and
premium increases. For example, a
beneficiary who takes no medications
will probably see a premium increase
and no cost-sharing decreases, whereas
a beneficiary who takes several
medications each month is likely to see
cost-sharing decreases that are greater
than the premium increase. For lowincome beneficiaries, whose out-ofpocket costs are funded through
Medicare’s low-income cost-sharing
payments, cost-sharing savings resulting
from lower point-of-sale prices would
accrue to the government.) Plan
premiums would likely increase as a
result of the proposed change to the
definition of negotiated price—if
pharmacy price concessions are
required to be passed through to
beneficiaries at the point of sale as
proposed, fewer such concessions could
be apportioned to reduce plan liability
in the bid, which would have the effect
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of increasing the cost of coverage under
the plan. At the same time, the
reduction in cost-sharing obligations for
the average beneficiary would be large
enough to lower their overall out-ofpocket costs. The increasing cost of
coverage under Part D plans as a result
of pharmacy price concessions being
applied at the point of sale as proposed
would likely have a more significant
impact on Government costs, which
would increase overall due to the
significant growth in Medicare’s direct
funding of plan premiums and lowincome premium payments.
Partially offsetting the increase in
direct funding and low-income
premium payment costs for the
government would be decreases in
Medicare’s reinsurance and low-income
cost-sharing payments. Decreases in
Medicare’s reinsurance payments result
when lower negotiated prices slow
down the progression of beneficiaries
through the Part D benefit and into the
catastrophic phase, and when the
Government’s 80 percent reinsurance
payments for allowable drug costs
incurred in the catastrophic phase are
based on lower negotiated prices.
Similarly, low-income cost-sharing
payments would decrease if beneficiary
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1945
cost-sharing obligations decline due to
the reduction in prices at the point of
sale. Finally, the slower progression of
beneficiaries through the Part D benefit
would also have the effect of reducing
aggregate manufacturer gap discount
payments as fewer beneficiaries would
enter the coverage gap phase or progress
entirely through it.
These impacts assume that the
proposed definition of ‘‘negotiated
price’’ would apply for all Part D drugs
in all phases of the Part D benefit,
except for applicable drugs in the
coverage gap. While this exclusion
would increase the complexity of the
point-of-sale transaction, pharmacies
and PBMs have experience with similar
elements of the program today, such as
accounting for the coverage gap
discount program. Given the
significance of these amounts to overall
premiums and their competitive
position, we expect that pharmacy price
concessions after the point of sale will
remain in place during the coverage gap.
The alternative section demonstrates
how requiring the price concessions in
the coverage gap could lead to larger
premium increases, which would not be
desirable for plan sponsors.
BILLING CODE 4120–01–P
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Label
Item/Year
(A)
Gross Drug Cost (GDCC)
Drug Cost Covered by Plan (Supplemental and
non-Part D) CCP
(B)
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(C)
(D)
(E)
(F)
(G)
(H)
(I)
(J)
(K)
(L)
(M)
OOP including Gap Discount
General Premium Payment
Reinsurance
LIS Cost-Sharing
LIS Premium
Total Government
Enrollee Cost Sharing
Enrollee Premiums
Total Enrollee Costs
Total Benefits
Gap Discount
2023
2024
2025
2026
2027
2028
2029
2030
-
-
-
-
-
-
-
-
-
-
$17.2 $19.0 $20.9 $22.9 $25.0 $27.3
$29.8
$32.4
-
-
$11.6 $12.7 $13.6 $14.6 $15.6 $16.7 $17.9 $19.1
$20.3
-
-
$14.4 $15.8
$10.5
-$3.9
$4.8
-$1.4
-$1.2
$0.2
$2.3
-$1.7
$0.6
-$1.1
2.9
-$0.9
-
-$4.2
$5.2
-$1.6
-$1.3
$0.2
$2.5
-$1.9
$0.7
-$1.2
3.2
-$1.0
-
-$4.6
$5.6
-$1.7
-$1.4
$0.2
$2.7
-$2.0
$0.7
-$1.3
3.5
-$1.1
-
-$5.4
$6.3
-$1.7
-$1.7
$0.3
$3.1
-$2.4
$0.9
-$1.5
4.0
-$1.2
*Negative numbers indicate savings. Positive numbers indicate costs. Row totals are found in Table 16.
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-
-$6.3
$7.0
-$1.7
-$2.1
$0.3
$3.6
-$2.8
$1.0
-$1.8
4.6
-$1.4
-
-$7.2
$7.8
-$1.7
-$2.4
$0.4
$4.0
-$3.3
$1.2
-$2.1
5.2
-$1.5
-
-$8.3
$8.6
-$1.6
-$2.8
$0.4
$4.5
-$3.8
$1.4
-$2.5
5.9
-$1.6
-
2031
2032
-$9.4 $10.7 $12.1
$9.5 $10.4 $11.4
-$1.6 -$1.5 -$1.4
-$3.3 -$3.8 -$4.3
$0.5
$0.5
$0.6
$5.1
$5.7
$6.3
-$4.4 -$5.0 -$5.7
$1.6
$1.8
$2.0
-$2.8 -$3.2 -$3.6
6.7
7.5
8.4
-$1.8 -$1.9 -$2.1
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TABLE 15*: IMPACT (BILLIONS) OF CONCESSIONS EXCLUDES APPLICATION TO APPLICABLE DRUGS IN THE
COVERAGE GAP
Federal Register / Vol. 87, No. 8 / Wednesday, January 12, 2022 / Proposed Rules
1947
TABLE 16*: TOTAL IMPACTS FOR 2023 THROUGH 2032 WITHOUT
APPLICATION TO APPLICABLE DRUGS IN COVERAGE GAP
Total
(in billions)
($21.30)
($33.10)
$11.80
$40.00
$76.70
($15.80)
($24.40)
$3.50
($14.60)
Per Member-PerYear 2023-2032111
($36.66)
($57.03)
$20.37
$69.17
$132.47
($27.27)
($42.15)
$6.13
($25.19)
Percent
Change
-2%
-6%
5%
3%
83%
-2%
-5%
7%
-6%
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E. Alternative Analysis
The major drivers of cost and transfers
in this rule include the MLR and Part D
pharmacy price concessions provisions.
The aggregate impact of each of these
over 10 years exceeds $100 million.
Alternative analysis is provided below
for these provisions.
1. Proposed Alternatives Related to the
Medical Loss Ratio Reporting
Requirements (42 CFR 422.2460,
423.2460)
As an alternative to our proposal to
reinstate and add to the detailed MLR
reporting requirements in effect for CYs
2014–2017, we considered continuing to
collect minimal MLR data, as required
under current §§ 422.2460 and
423.2460, and to use our authority
under §§ 422.2480 and 423.2480 to
require that entities selected for MLR
audits provide us with more detailed
MLR data, and with any underlying
records that can be used to substantiate
amounts included in the calculation of
each contract’s MLR and the amount of
any remittance owed to CMS. In
addition to their primary function as a
mechanism for obtaining information
that can be used to validate audited MA
organizations’ and Part D sponsors’
compliance with the applicable
requirements for calculating and
reporting MLR information to CMS, we
believe that audits are in general wellsuited for examining matters such as
where and how calculation errors occur,
and identifying areas where we might be
able to reduce the incidence of errors
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Jkt 256001
through revisions to our regulations and
guidance. By contrast, desk reviews of
detailed MLR data are more useful for
quickly reviewing large amounts of data
in order to identify possible errors or
omissions that might affect the MLR
calculation, and for identifying marketwide trends in how MA organizations
and Part D sponsors might be adjusting
their expenditures in response to rule or
policy changes that affect how MLRs are
calculated. Given CMS’ interest in better
understanding how MA organizations
and Part D sponsors’ are calculating
their MLRs in general, and in flagging
areas where calculation errors might be
impacting the MLR calculation so that
they can be addressed promptly, we
decided that our goals would be better
served if we were to require MA
organizations and Part D sponsors to
report detailed MLR data to us directly,
and to subject that data to desk reviews,
rather than to attempt to collect the
same or similar MLR data using our
audit authority.
An additional reason we chose at this
time not to rely solely on MLR audits to
identify errors in MA organizations’ and
Part D sponsors’ MLR submissions is
that we believe this approach would
result in a greater burden for the Federal
government and cumulatively across all
MA organizations and Part D sponsors
than would the proposed reinstatement
of the detailed MLR reporting
requirements. We note that, in the April
2018 final rule, CMS indicated that we
did not believe that eliminating the
detailed MLR reporting requirements
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would weaken MLR compliance
oversight, and in connection with this
we noted that had not changed our
authority under § 422.2480 or
§ 423.2480 to conduct selected audit
reviews of the data reported under
§§ 422.2460 and 423.2460 for purposes
of determining that remittance amounts
under §§ 422.2410(b) and 423.2410(b)
and sanctions under §§ 422.2410(c) and
(d) and 423.2410(c) and (d) were
accurately calculated, reported, and
applied (73 FR 16675). However, in that
rule, we did not account for the
increased cost to CMS, or the additional
cumulative burden across all MA
organization and Part D sponsors, if we
were to scale up our MLR audit
operations to a sufficient degree to
perform effective compliance oversight
in the absence of detailed MLR
reporting requirements.
Based on CMS’ historical costs in
auditing MLRs, we estimate that
individual audits would cost the
government approximately $71,000 per
audit. We anticipate that, in order to
effectively monitor MLR compliance
using audits, we would need to audit
one-third of MA and Part D contracts, or
an average of 194 contracts per year, at
a cost of approximately $13.8 million
per year. By contrast, we estimate that
the proposed reinstatement of the
detailed MLR reporting requirements
would result in a relatively small
increase in burden for MA organizations
and Part D sponsors, as we expect that
they would already need to be tracking
most of the information included in the
E:\FR\FM\12JAP2.SGM
12JAP2
EP12JA22.018
Beneficiary Costs (K)
Cost Sharing (I)
Premium (J)
Government Costs
Direct Payment (D)
Reinsurance (E)
LI Cost-Sharing (F)
LI Premium (G)
Manufacturer Gap Discount (M)
*Negative numbers indicate savings; positive numbers equal costs. Minor discrepancies between the sums
in Tables 15 and 16 are due to rounding.
Note: These values represent the annualized average impacts divided by the average total Part D projected
enrollees. Actual impacts will vary depending on beneficiary status and plan.
1948
Federal Register / Vol. 87, No. 8 / Wednesday, January 12, 2022 / Proposed Rules
detailed MLR Report template in order
to calculate their MLRs in accordance
with current requirements.
lowest possible reimbursement a
network pharmacy will receive, in total,
for a particular drug.
In the analysis provided in section
IV.D.8. of this proposed rule, we
estimate the impact of our proposal to
require application of pharmacy price
concessions to the negotiated price at
the point-of-sale in all phases of the Part
D benefit except with respect to
applicable drugs in the coverage gap. In
this alternative analysis, we consider
the added impact of requiring
2. Proposed Alternatives Related to
Pharmacy Price Concessions in the Part
D Negotiated Price (§ 423.100)
As discussed in section II.H.3. of this
proposed rule, we propose to adopt a
new definition of ‘‘negotiated price’’ to
include all pharmacy price concessions
received by the plan sponsor for a
covered Part D drug, and to reflect the
application of pharmacy price
concessions to the negotiated price of
applicable drugs in the coverage gap
also.
Table 17 shows the increased savings
to enrollees. Ten-year total savings to
enrollees increase 37 percent from $21.3
billion as indicated in Table 16 to $29.1
billion. As explained in the previous
narratives, the total savings to enrollees
accounts for both cost-sharing savings
and expected premium increases.
TABLE 17. TOTAL IMPACTS TO ENROLLEES FOR 2023 THROUGH 2032 WITH
APPLICATION TO APPLICABLE DRUGS IN COVERAGE GAP
Year
Beneficiary Costs (in billions)
Cost-Sharing
Premium
2022
$0.0
$0.0
$0.0
2023
-$1.6
-$2.4
$0.8
2024 2025
-$1.7 -$1.8
-$2.6 -$2.8
$0.9
$1.0
..
2026
-$2.2
-$3.3
$1.1
2027
-$2.5
-$3.8
$1.3
2028
-$2.9
-$4.4
$1.5
2029
-$3.3
-$5.1
$1.8
..
2030
-$3.8
-$5.8
$2.0
2031
-$4.3
-$6.6
$2.3
2032
-$4.9
-$7.5
$2.6
Total
With
Gap
Total
Without
Gap
-$29.1
-$44.3
$15.2
-$21.3
-$33.1
$11.8
*Negative numbers md1cate savmgs; positive numbers md1cate costs. Numbers are m b,lhons of$
Table 18 shows increased savings to
pharmaceutical manufacturers if
pharmacy price concessions are applied
to applicable drugs in the coverage gap.
As can be seen, savings to
manufacturers increase by 23 percent
since as presented in Table 16, the
savings are $14.6 billion without
application in the coverage gap while
with application to applicable drugs in
the coverage gap the savings are $17.9
billion.
TABLE 18: TOTAL IMPACTS TO l\'IANUFACTURERS FOR 2023 THROUGH 2032
WITH APPLICATION IN COVERAGE GAP
Year
2022
2023
2024
2025
2026
2027
2028
2029
2030
-$1.1
-$1.3
-$1.4
-$1.5
-$1.7
-$1.8
-$2.0
-$2.2
Manufacturer Gap Discount (in billions)
$0.0
..
*Negative numbers md1cate savmgs; positive numbers md1cate costs. Numbers are m billions of dollars ($) .
Table 19 shows the impact to the
Government. The Federal expenditures
increase 27 percent, from the $40.0
billion presented in Table 16 without
application in the coverage gap, to $50.7
billion if the pharmacy price
concessions are applied to the point-of-
sale price of applicable drugs in the
coverage gap. As explained in the
narrative of section IV.D.8. of this
proposed rule, the total Government
cost reflects four separate components
including direct payments, reinsurance,
low income cost-sharing payments, and
2031
-$2.4
2032
-$2.6
Total
With
Gap
-$17.9
Total
Without
Gap
-$14.6
low-income premium payments. We
note, that this $50.7 billion is a transfer.
More specifically, the identical Rx that
was formerly paid for by enrollees is
now being paid for by the Government.
$0.0
$0.0
$0.0
$0.0
$0.0
$2.9
$6.1
-$1.7
-$17
$0.3
2024
$3.3
$6.7
-$1.9
-$1.8
$0.3
2025
$3.5
$7.2
-$2.1
-$1.9
$0.3
..
2026
$4.0
$8.1
-$2.1
-$2.3
$0.4
2027
$4.5
$8.9
-$2.1
-$2.7
$0.4
2028
2029
2030
$5.1
$9.9
-$2.0
-$3.2
$0.5
$5.8
$10.9
-$2.0
-$3.7
$0.5
$6.4
$12.0
-$1.9
-$4.3
$0.6
. .
2031
2032
$7.2
$132
-$1.8
-$4.9
$0.7
$8.0
$14.5
-$1.7
-$5.6
$0.7
*Negative nwnbers md1cate savmgs; positive numbers md1cate costs, Numbers are m b1lltons of dollars($) .
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E:\FR\FM\12JAP2.SGM
$50.7
$97.6
-$19.3
-$32.2
$4.6
$40.00
$76.70
-$15.80
-$24.40
$3.50
EP12JA22.020
2023
Total
Without
Gap
12JAP2
EP12JA22.019
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2022
Government Costs
(in billions)
Direct Payments
Reinsurance
LI Cost-Sharing
LIPremilll11
TOTAL
With
Gap
EP12JA22.021
TABLE 19: TOTAL IMPACTS TO GOVERNMENT FOR 2023 THROUGH 2032 WITH
APPLICATION TO APPLICABLE DRUGS IN THE COVERAGE GAP
Federal Register / Vol. 87, No. 8 / Wednesday, January 12, 2022 / Proposed Rules
F. Accounting Statement and Table
In accordance with OMB Circular A–
4, Table 20 depicts an accounting
1949
statement summarizing the assessment
of the benefits, costs, and transfers
associated with this regulatory action.
TABLE 20: ACCOUNTING STATEMENT (MILLIONS OF DOLLARS)
Estimate at
3%
(In 2022
Dollars)
Years Covered
3.5
3.5
CYs 2023-2032
Net transfers from
the Medicare Trust
Fund
Transfers to the
United States
Treasury
CYs 2023-2032
(3790.0)
(3930.1)
26.0
26.5
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Table 20 is based on the summary of
costs presented in Tables 21 and 22.
Tables 21 and 22 reflect all costs in both
the COI and RIA sections. This
summary table allocates impact by year
and by whether it is a cost or transfer
(no provisions of this rule have a
savings impact). In all tables, costs are
expressed as positive amounts.
However, in the transfer row negative
numbers correspond to payments by the
government (which in the provisions of
this rule may come from the Treasury or
Medicare Trust Fund) while positive
numbers indicate savings. There are 5
transfers in this rule: The MOOP
provision is a cost to the Medicare Trust
Fund (TF) (the corresponding gain to
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CYs 2023-2032
Affected Stakeholders
MA organizations, Part D sponsors, and
contractors for the Federal Government
The transfers in this row combine: (i) transfers
arising from the pharmacy price concessions
provision from the Medicare Trust Fund to plan
enrollees and pharmaceutical manufacturers; and
(ii) transfers arising from the MOOP provision
from the Medicare Trust Fund to States and
providers of duals.
The transfers in this row arising from the MLR
provision are from MA organizations and Part D
sponsors to the United States Treasury.
States and providers of duals in equal
amounts is not shown in Tables 21 and
22). The MLR provision is a savings to
the Treasury (the corresponding loss in
equal amount to the plans is not shown
in the Tables 21 and 22). The pharmacy
price concessions provision incurs a
cost to the Medicare Trust Fund, and
savings to enrollees and manufacturers.
However, there is a small difference
between what the Trust Fund pays and
what beneficiaries and manufacturers
gain. The difference is due to the
assumption that pharmacies will seek to
retain a small portion of the current DIR
to compensate for differences in cash
flow and pricing risk. Therefore, Tables
21 and 22 list separately the impacts on
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the Trust Fund, the enrollees, and the
manufacturers. However, the row ‘‘Total
transfers from the Trust Fund’’ only
reflects the sum of the Trust Fund
payments for the pharmacy price
concessions provision and the MOOP
provision (it does not offset this amount
by the savings to enrollees and
manufacturers) Similarly, Table 20
reflects annualized transfers to the
Treasury and annualized transfers from
the Trust Fund for the MOOP and
pharmacy price concessions provision
but these annualized amounts do not
reflect the savings to enrollees and
manufacturers. Thus, complete detailed
amounts on all provisions may be found
in Tables 21 and 22.
E:\FR\FM\12JAP2.SGM
12JAP2
EP12JA22.022
Category
Net Annualized
Monetized Cost
Estimate at
7%
(In 2022
Dollars)
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1950
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2023
Cost
Frm 00110
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Sfmt 4725
E:\FR\FM\12JAP2.SGM
12JAP2
Total Costs
Total transfers to the United States Treasury
Total Transfers from the Medicare Trust Fund
MOOP
Enrollee Advisory Committee
HRA
HIDE, FIDE Definition
D-SNP contracts
Past Performance
Unified Appeals/Grievances
Third Party Marketing
Marketing Multi-lanaguage insert
MLR Paperwork
MLR Treasury
MLR Contractor
R.x cost to TF
Rx Savings Enrollees
Rx Savings Manufacturers
2023
Transfers
2.4
2024
Cost
2024
Transfers
2.5
20.3
(2,340.0)
(40.0)
2025
Cost
2025
Transfers
4.8
21.5
(2,543.7)
(43.7)
2026
Cost
2026
Transfers
3.6
22.9
(2,747.9)
(47.9)
0.9
2027
Cost
2027
Transfers
3.6
24.4
(3,152.3)
(52.3)
25.9
(3,656.9)
(56.9)
0.9
0.9
0.3
2.3
0.3
2.3
-
0.0
0.0
1.0
0.0
0.0
2.3
0.2
0.3
2.3
2.3
20.3
0.2
21.5
0.2
(2,300.00)
1,100.0
900.0
22.9
0.2
(2,500.00)
1,200.0
1,000.0
24.4
0.2
(2,700.00)
1,300.0
1,100.0
25.9
0.2
(3,100.00)
1,500.0
1,200.0
(3,600.00)
1,800.0
1,400.0
NOTE: Entries of SO.O reflect rounding to tenths of a million. However, the sum of these numbers adds a total of about $0.1 million and hence these numbers were included. The numbers are obtained by dividing
the corresponding numhers in the Summary COT tahle hy 1,000,000. Positive numhers in the cost columns represent costs. In the transfer columns, positive numhers reflect savings, and negative numbers reflect
costs.
Federal Register / Vol. 87, No. 8 / Wednesday, January 12, 2022 / Proposed Rules
17:58 Jan 11, 2022
EP12JA22.023
TABLE 21: SUMMARY TABLE OF COSTS and TRANSFERS BY PROVISION AND YEAR (MILLIONS OF DOLLARS)
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2028
Costs
Frm 00111
Fmt 4701
Sfmt 4702
E:\FR\FM\12JAP2.SGM
12JAP2
Total Costs
Total transfers to the United States Treasury
Total Transfers from the Medicare Trust Flllld
MOOP
Enrollee Advisory Committee
HRA
HIDE, FIDE Definition
D-SNP contracts
Past Perfonnance
Unified Appeals/Grievances
Third Party Markt:ling
Marketing Multi-lanaguage insert
MLR Papetwork
MLR Treasury
MLR Contractor
Rx cost to Tll
Rx Savings Enrollees
Rx Savings Manufacturers
2028
Transfers
3.6
2029
Cost
2029
Transfers
3.6
27.5
(4,063.6)
(63.6)
0.9
2030
Cost
2030
Transfers
3.6
29.1
(4,569.1)
(69.1)
0.9
2031
Cost
2031
Transfers
3.6
30.4
(5,174.7)
(74.7)
0.9
2032
Cost
2032
Transfers
3.6
32.6
(5,780.5)
(80.5)
0.9
34.0
(6,386.0)
(86.0)
0.9
RawlO
Year Totals
32.1
268.6
(40,414.8)
(614.8)
6.9
0.0
1.0
0.3
2.3
0.3
2.3
27.5
0.2
0.3
2.3
29.1
0.2
(4,000.00)
2,100.00
1,500.00
0.3
2.3
30.4
0.2
(4,500.00)
2,500.00
1,600.00
0.3
2.3
32.6
0.2
(5,100.00)
2,800.00
1,800.00
34.0
0.2
(5,700.00)
3,200.00
1,900.00
(6,300.00)
3,600.00
2,100.00
0.2
2.1
20.5
268.6
1.6
(40,000.00)
21,300.00
14,600.00
Federal Register / Vol. 87, No. 8 / Wednesday, January 12, 2022 / Proposed Rules
17:58 Jan 11, 2022
BILLING CODE 4120–01–C
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TABLE 22: SUMMARY TABLE OF COSTS AND TRANSFERS BY PROVISION AND YEAR (MILLIONS OF
DOLLARS)
1951
EP12JA22.024
1952
Federal Register / Vol. 87, No. 8 / Wednesday, January 12, 2022 / Proposed Rules
F. Conclusion
The previous analysis, together with
the preceding preamble, provides an
RIA. This rule at an annual cost of $ 3.5
million, during the first 10 years after
implementation, provides efficiencies
and improves marketing and
communications, past performance
measures, Star Ratings, network
adequacy, medical loss ratio reporting,
requirements during disasters or public
emergencies, D–SNP program, MOOP,
as well as cost-efficiencies to enrollees
for prescription drugs. Additionally,
there are a variety of transfers to and
from the Federal Government (the
Medicare Trust Fund and the United
States Treasury) which in aggregate will
increase dollar spending by $3.8 to $3.9
billion annually. We estimate that this
rule generates $2.4 million in
annualized costs, discounted at 7
percent relative to year 2016, over an
infinite time horizon.
In accordance with the provisions of
Executive Order 12866, this proposed
rule was reviewed by the Office of
Management and Budget.
VI. Response to Comments
Because of the large number of public
comments we normally receive on
Federal Register documents, we are not
able to acknowledge or respond to them
individually. We will consider all
comments we receive by the date and
time specified in the DATES section of
this preamble, and, when we proceed
with a subsequent document, we will
respond to the comments in the
preamble to that document.
Chiquita Brooks-LaSure,
Administrator of the Centers for
Medicare & Medicaid Services,
approved this document on December
14, 2021.
List of Subjects
42 CFR Part 422
Administrative practice and
procedure, Health facilities, Health
maintenance organizations (HMO),
Medicare, Penalties, Privacy, Reporting
and recordkeeping requirements.
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42 CFR Part 423
Administrative practice and
procedure, Emergency medical services,
Health facilities, Health maintenance
organizations (HMO), Medicare,
Penalties, Privacy, Reporting and
recordkeeping requirements.
For the reasons set forth in the
preamble, the Centers for Medicare &
Medicaid Services proposes to amends
42 CFR chapter IV as set forth below:
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PART 422—MEDICARE ADVANTAGE
PROGRAM
1. The authority citation for part 422
continues to read as follows:
■
Authority: 42 U.S.C. 1302 and 1395hh.
2. Section 422.2 is amended by—
a. In the definition of ‘‘Fully
integrated dual eligible special needs
plan’’:
■ i. Revising paragraphs (2) and (3);
■ ii. Removing the period at the end of
paragraph (4) and adding a semicolon in
its place; and
■ iii. Adding paragraphs (5) and (6); and
■ b. Revising the definition of ‘‘Highly
integrated dual eligible special needs
plan’’.
The revisions and additions read as
follows:
■
■
§ 422.2
Definitions.
*
*
*
*
*
Fully integrated dual eligible special
needs plan * * *
(2) Whose capitated contract with the
State Medicaid agency requires coverage
of the following benefits, to the extent
Medicaid coverage of such benefits is
available to individuals eligible to enroll
in a fully integrated dual eligible special
needs plan (FIDE SNP) in the State,
except as approved by CMS under
§ 422.107(g) and (h):
(i) Primary care and acute care,
including Medicare cost-sharing as
defined in section 1905(p)(3)(B), (C),
and (D) of the Act, without regard to the
limitation of that definition to qualified
Medicare beneficiaries.
(ii) Long-term services and supports,
including coverage of nursing facility
services for a period of at least 180 days
during the plan year.
(iii) For plan year 2025 and
subsequent years, behavioral health
services.
(iv) For plan year 2025 and
subsequent years, home health services
as defined in § 440.70.
(v) For plan year 2025 and subsequent
years, durable medical equipment as
defined in § 440.70(b)(3);
(3) That coordinates the delivery of
covered Medicare and Medicaid
services using aligned care management
and specialty care network methods for
high-risk beneficiaries;
*
*
*
*
*
(5) For plan year 2025 and subsequent
years, that has exclusively aligned
enrollment; and
(6) For plan year 2025 and subsequent
years, whose capitated contract with the
State Medicaid agency covers the entire
service area for the dual eligible special
needs plan.
*
*
*
*
*
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Highly integrated dual eligible special
needs plan means a dual eligible special
needs plan offered by an MA
organization that provides coverage of
Medicaid benefits under a capitated
contract that meets the following
requirements—
(1) The capitated contract is between
the State Medicaid agency and—
(i) The MA organization; or
(ii) The MA organization’s parent
organization, or another entity that is
owned and controlled by its parent
organization.
(2) The capitated contract requires
coverage of the following benefits, to the
extent Medicaid coverage of such
benefits is available to individuals
eligible to enroll in a highly integrated
dual eligible special needs plan (HIDE
SNP) in the State, except as approved by
CMS under § 422.107(g) or (h):
(i) Long-term services and supports,
including community-based long-term
services and supports and some days of
coverage of nursing facility services
during the plan year; or
(ii) Behavioral health services; and
(3) For plan year 2025 and subsequent
years, the capitated contract covers the
entire service area for the dual eligible
special needs plan.
*
*
*
*
*
■ 3. Section 422.100 is amended by—
■ a. Adding paragraphs (f)(4)(i) and (ii)
and (f)(5)(iii);
■ b. Revising paragraphs (m)(1)
introductory text, (m)(2) introductory
text, (m)(3) and (4), and (m)(5)(i); and
■ c. Adding paragraph (m)(6).
The additions and revisions read as
follows:
§ 422.100
General requirements.
*
*
*
*
*
(f) * * *
(4) * * *
(i) Tracking of deductible and
catastrophic limits and notification. MA
plans are required to track the
maximum out-of-pocket limit described
in paragraph (f)(4) of this section based
on accrued out-of-pocket beneficiary
costs for original Medicare covered
services, and are also required to notify
members and health care providers
when the limit has been reached.
(ii) [Reserved]
(5) * * *
(iii) MA plans are required to track
the maximum out-of-pocket limit
described in paragraph (f)(5) of this
section based on accrued out-of-pocket
beneficiary costs for original Medicare
covered services, and are also required
to notify members and health care
providers when the limit has been
reached.
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(m) * * *
(1) Access to covered benefits during
disasters or emergencies. When a
disaster or emergency is declared as
described in paragraph (m)(2) of this
section and there is disruption of access
to health care as described in paragraph
(m)(6) of this section, an MA
organization offering an MA plan must,
until one of the conditions described in
paragraph (m)(3) of this section occurs,
ensure access to covered benefits in the
following manner:
*
*
*
*
*
(2) Declarations of disasters or
emergencies. A declaration of a disaster
or emergency will identify the
geographic area affected by the event
and may be made as one of the
following:
*
*
*
*
*
(3) End of the special requirements for
the disaster or emergency. An MA
organization must continue furnishing
access to benefits as specified in
paragraphs (m)(1)(i) through (iv) of this
section for 30 days after the conditions
described in paragraph (m)(3)(i) or (ii) of
this section occur with respect to all
applicable emergencies or after the
condition described in paragraph
(m)(3)(iii) of this section occurs,
whichever is earlier:
(i) All sources that declared a disaster
or emergency that include the service
area declare an end.
(ii) No end date was identified as
described in paragraph (m)(3)(i) of this
section, and all applicable emergencies
or disasters declared for the area have
ended, including through expiration of
the declaration or any renewal of such
declaration.
(iii) There is no longer a disruption of
access to health care as defined in
paragraph (m)(6) of this section.
(4) MA plans unable to operate. An
MA plan that cannot resume normal
operations by the end of the disaster or
emergency as described in paragraph
(m)(3)(i) or (ii) of this section must
notify CMS.
(5) * * *
(i) Indicate the terms and conditions
of payment during the disaster or
emergency for non-contracted providers
furnishing benefits to plan enrollees
residing in the affected service area(s).
*
*
*
*
*
(6) Disruption of access to health care.
A disruption of access to health care for
the purpose of paragraph (m) of this
section is an interruption or interference
throughout the service area such that
enrollees do not have the ability to
access contracted providers or
contracted providers do not have the
ability to provide needed services to
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enrollees resulting in MA plans failing
to meet the normal prevailing patterns
of community health care delivery in
the service area under § 422.112(a).
■ 4. Section 422.101 is amended by—
■ a. In paragraph (d)(4), removing the
word ‘‘incurred’’ and adding in its place
the word ‘‘accrued’’.
■ b. Revising paragraph (f)(1)(i).
The revision reads as follows:
§ 422.101
benefits.
Requirements relating to basic
*
*
*
*
*
(f) * * *
(1) * * *
(i) Conduct a comprehensive initial
health risk assessment of the
individual’s physical, psychosocial, and
functional needs as well as annual
health risk reassessment, using a
comprehensive risk assessment tool that
CMS may review during oversight
activities, and ensure that the results
from the initial assessment and annual
reassessment conducted for each
individual enrolled in the plan are
addressed in the individuals’
individualized care plan as required
under paragraph (f)(1)(ii) of this section.
Beginning in 2024, the comprehensive
risk assessment tool must include
standardized questions specified by
CMS in subregulatory guidance as
follows:
(A) One or more questions on housing
stability.
(B) One or more questions on food
security.
(C) One or more questions on access
to transportation.
*
*
*
*
*
■ 5. Section 422.107 is amended by—
■ a. Revising the section heading and
paragraphs (c)(6) and (d);
■ b. Redesignating paragraph (e) as
paragraph (i); and
■ c. Adding new paragraph (e) and
paragraphs (f) through (h).
The revisions and additions read as
follows:
§ 422.107 Requirements for dual eligible
special needs plans.
*
*
*
*
*
(c) * * *
(6) The verification of an enrollee’s
Medicaid eligibility.
*
*
*
*
*
(d) Additional minimum contract
requirement. (1) For any dual eligible
special needs plan that is not a fully
integrated or highly integrated dual
eligible special needs plan, except as
specified in paragraph (d)(2) of this
section, the contract must also stipulate
that, for the purpose of coordinating
Medicare and Medicaid-covered
services between settings of care, the
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SNP notifies, or arranges for another
entity or entities to notify, the State
Medicaid agency, individuals or entities
designated by the State Medicaid
agency, or both, of hospital and skilled
nursing facility admissions for at least
one group of high-risk full-benefit dual
eligible individuals, identified by the
State Medicaid agency. The State
Medicaid agency must establish the
timeframe(s) and method(s) by which
notice is provided. In the event that a
SNP authorizes another entity or entities
to perform this notification, the SNP
must retain responsibility for complying
with the requirement in this paragraph
(d)(1).
(2) For a dual eligible special needs
plan that, under the terms of its contract
with the State Medicaid agency, only
enrolls beneficiaries who are not
entitled to full medical assistance under
a State plan under title XIX of the Act,
paragraph (d)(1) of this section does not
apply if the SNP operates under the
same parent organization and in the
same service area as a dual eligible
special needs plan limited to
beneficiaries with full medical
assistance under a State plan under title
XIX of the Act that meets the
requirements at paragraph (d)(1) of this
section.
(e) Additional opportunities in certain
integrated care programs. (1) CMS
facilitates operationalization as
described in paragraphs (e)(2) and (3) of
this section if a State Medicaid agency
requires MA organizations offering dual
eligible special needs plans with
exclusively aligned enrollment to do
both of the following:
(i) Apply for, and seek CMS approval
to establish and maintain, one or more
MA contracts that only include one or
more dual eligible special needs plans
with a service area limited to that State.
(ii) Use required materials that
integrate Medicare and Medicaid
content, including at a minimum the
Summary of Benefits, Formulary, and
combined Provider and Pharmacy
Directory that meets MA requirements
consistent with § 422.2267(e) and
§§ 423.2267(e) and 438.10(h) of this
chapter.
(2) The requirements, processes, and
procedures applicable to dual eligible
special needs plans and the MA
program, including for applications,
bids, and contracting procedures under
§§ 422.250 through 422.530, remain
applicable. Because implementation of
the contract provisions described in
paragraph (e)(1) of this section may
require administrative steps that cannot
be completed between reviewing the
contract and the start of the plan year,
CMS begins good faith work following
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receipt of a letter from the State
Medicaid agency indicating intent to
include the provisions described in
paragraph (e)(1) of this section in a
future contract year and collaborate
with CMS on implementation.
(3) When the conditions of paragraph
(e)(1) of this section are met—
(i) Following a State request, CMS
grants access for State Medicaid agency
officials to the Health Plan Management
System (HPMS) (or its successor) for
purposes of oversight and informationsharing related to the MA contract(s)
described in paragraph (e)(1)(i) of this
section, as long as State Medicaid
agency officials agree to protect the
proprietary nature of information to
which the State Medicaid agency may
not otherwise have direct access. State
access to the Health Plan Management
System (or its successor) is subject to
compliance with HHS and CMS policies
and standards and with applicable laws
in the use of HPMS data and the
system’s functionality. CMS may
terminate a State official’s access to the
Health Plan Management System (or its
successor) if any policy is violated or if
information is not adequately protected;
and
(ii) CMS coordinates with States on
program audits, including informationsharing on major audit findings and
coordination of audits schedules for the
D–SNPs subject to paragraph (e)(1) of
this section.
(f) Enrollee advisory committee. Any
MA organization offering one or more
D–SNPs in a State must establish and
maintain one or more enrollee advisory
committees that serve the D–SNPs
offered by the MA organization in that
State.
(1) The enrollee advisory committee
must include at least a reasonably
representative sample of the population
enrolled in the dual eligible special
needs plan or plans, or other
individuals representing those
enrollees, and solicit input on, among
other topics, ways to improve access to
covered services, coordination of
services, and health equity for
underserved populations.
(2) The enrollee advisory committee
may also advise managed care plans that
serve D–SNP enrollees under title XIX
of the Act offered by the same parent
organization as the MA organization
offering the D–SNP.
(g) Permissible carve-outs of long-term
services and supports for FIDE SNPs
and HIDE SNPs. A plan meets the FIDE
SNP or HIDE SNP definition at § 422.2,
even if its contract with the State
Medicaid agency for the provision of
services under title XIX of the Act has
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carve-outs of long-term services and
supports, as approved by CMS, that—
(1) Apply primarily to a minority of
the beneficiaries eligible to enroll in the
dual eligible special needs plan who use
long-term services and supports; or
(2) Constitute a small part of the total
scope of long-term services and
supports provided to the majority of
beneficiaries eligible to enroll in the
dual eligible special needs plan.
(h) Permissible carve-outs of
behavioral health services for FIDE
SNPs and HIDE SNPs. A plan meets the
FIDE SNP or HIDE SNP definition at
§ 422.2, even if its contract with the
State Medicaid agency for the provision
of services under title XIX of the Act has
carve-outs of behavioral health services,
as approved by CMS, that—
(1) Apply primarily to a minority of
the beneficiaries eligible to enroll in the
dual eligible special needs plan who use
behavioral health services; or
(2) Constitute a small part of the total
scope of behavioral health services
provided to the majority of beneficiaries
eligible to enroll in the dual eligible
special needs plan.
*
*
*
*
*
■ 6. Section 422.116 is amended by
revising paragraph (a)(1)(ii) and adding
paragraph (d)(7) to read as follows:
§ 422.166
Calculation of Star Ratings.
*
*
*
*
*
(i) * * *
(12) Special rules for the 2023 Star
Ratings only. For the 2023 Star Ratings
only, for measures derived from the
Health Outcomes Survey only, CMS
does not apply the provisions in
paragraph (i)(9) or (10) of this section
and CMS does not exclude the numeric
values for affected contracts with 60
percent or more of their enrollees in the
FEMA-designated Individual Assistance
area at the time of the extreme and
uncontrollable circumstance from the
clustering algorithms or from the
determination of the performance
summary and variance thresholds for
the Reward Factor.
*
*
*
*
*
■ 8. Section 422.502 is amended by
revising paragraphs (b)(1) introductory
text and (b)(1)(i) to read as follows:
§ 422.502 Evaluation and determination
procedures.
*
*
*
*
(b) * * *
(1) Except as provided in paragraphs
(b)(2) through (4) of this section, if an
MA organization fails during the 12
months preceding the deadline
established by CMS for the submission
of contract qualification applications to
comply with the requirements of the
§ 422.116 Network adequacy.
Part C program under any current or
(a) * * *
prior contract with CMS under title
(1) * * *
XVIII of the Act, CMS may deny an
(ii) Beginning with contract year 2024, application based on the applicant’s
an applicant for a new or expanding
failure to comply with the requirements
service area must demonstrate
of the Part C program under any current
compliance with this section as part of
or prior contract with CMS even if the
its application for a new or expanding
applicant currently meets all of the
service area and CMS may deny an
requirements of this part.
(i) An applicant may be considered to
application on the basis of an evaluation
have failed to comply with a contract for
of the applicant’s network for the new
purposes of an application denial under
or expanding service area.
paragraph (b)(1) of this section if during
*
*
*
*
*
the applicable review period the
(d) * * *
applicant does any of the following:
(7) New or expanding service area
(A) Was subject to the imposition of
applicants. Beginning with contract year
an
intermediate sanction under subpart
2024, an applicant for a new or
O of this part or a determination by
expanding service area receives a 10CMS to prohibit the enrollment of new
percentage point credit towards the
enrollees in accordance with
percentage of beneficiaries residing
§ 422.2410(c), with the exception of a
within published time and distance
sanction imposed under § 422.752(d).
standards for the contracted network in
(B) Failed to maintain a fiscally sound
the pending service area, at the time of
operation consistent with the
application and for the duration of the
requirements of § 422.504(b)(14).
application review. At the beginning of
(C) Filed for or is currently in State
the applicable contract year, this credit
bankruptcy proceedings.
no longer applies and if the application
(D) Received 2.5 or less on CMS Star
is approved, the MA organization must
Ratings, as identified in § 422.166.
be in full compliance with this section.
(E) Met or exceeded 13 points for
*
*
*
*
*
compliance actions.
(1) CMS determines the number of
■ 7. Section 422.166 is amended by
points each MA organization
adding paragraph (i)(12) to read as
accumulated during the performance
follows:
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period for compliance actions based on
the following point values:
(i) Each corrective action plan issued
during the performance period under
§ 422.504(m) counts for 6 points.
(ii) Each warning letter issued during
the performance period under
§ 422.504(m) counts for 3 points.
(iii) Each notice of noncompliance
issued during the performance period
under § 422.504(m) counts for 1 point.
(2) CMS adds all the point values for
each MA organization to determine if
any organization meets CMS’ identified
threshold.
*
*
*
*
*
■ 9. Section 422.503 is amended by
revising paragraphs (b)(5)(i) and (ii) to
read as follows:
§ 422.503
General provisions.
*
*
*
*
*
(b) * * *
(5) * * *
(i) Not accept, or share a corporate
parent organization owning a
controlling interest in an entity that
accepts, new enrollees under a section
1876 reasonable cost contract in any
area in which it seeks to offer an MA
plan that is not a dual eligible special
needs plan.
(ii) Not accept, or be either the parent
organization owning a controlling
interest of or subsidiary of an entity that
accepts, new enrollees under a section
1876 reasonable cost contract in any
area in which it seeks to offer an MA
plan that is not a dual eligible special
needs plan.
*
*
*
*
*
■ 10. Section 422.504 is amended by
revising paragraph (m) to read as
follows:
§ 422.504
Contract provisions.
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*
*
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(m) Issuance of compliance actions
for failure to comply with the terms of
the contract. The MA organization
acknowledges that CMS may take
compliance actions as described in this
section or intermediate sanctions as
defined in subpart O of this part.
(1) CMS may take compliance actions
as described in paragraph (m)(3) of this
section if it determines that the MA
organization has not complied with the
terms of a current or prior Part C
contract with CMS.
(i) CMS may determine that an MA
organization is out of compliance with
a Part C requirement when the
organization fails to meet performance
standards articulated in the Part C
statutes, regulations in this chapter, or
guidance.
(ii) If CMS has not already articulated
a measure for determining
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noncompliance, CMS may determine
that an MA organization is out of
compliance when its performance in
fulfilling Part C requirements represents
an outlier relative to the performance of
other MA organizations.
(2) CMS bases its decision on whether
to issue a compliance action and what
level of compliance action to take on an
assessment of the circumstances
surrounding the noncompliance,
including all of the following:
(i) The nature of the conduct.
(ii) The degree of culpability of the
MA organization.
(iii) The adverse effect to beneficiaries
which resulted or could have resulted
from the conduct of the MA
organization.
(iv) The history of prior offenses by
the MA organization or its related
entities.
(v) Whether the noncompliance was
self-reported.
(vi) Other factors which relate to the
impact of the underlying
noncompliance or the lack of the MA
organization’s oversight of its operations
that contributed to the noncompliance.
(3) CMS may take one of three types
of compliance actions based on the
nature of the noncompliance.
(i) Notice of non-compliance. A notice
of non-compliance may be issued for
any failure to comply with the
requirements of the MA organization’s
current or prior Part C contract with
CMS, as described in paragraph (m)(1)
of this section.
(ii) Warning letter. A warning letter
may be issued for serious and/or
continued non-compliance with the
requirements of the MA organization’s
current or prior Part C contract with
CMS, as described in paragraph (m)(1)
of this section and as assessed in
accordance with paragraph (m)(2) of this
section.
(iii) Corrective action plan. (A)
Corrective action plans are requested for
particularly serious or continued noncompliance with the requirements of the
MA organization’s current or prior Part
C contract with CMS, as described in
paragraph (m)(1) of this section and as
assessed in accordance with paragraph
(m)(2) of this section.
(B) CMS issues a corrective action
plan if CMS determines that the MA
organization has repeated or not
corrected noncompliance identified in
prior compliance actions, has
substantially impacted beneficiaries or
the program with its noncompliance, or
must implement a detailed plan to
correct the underlying causes of the
noncompliance.
*
*
*
*
*
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1955
11. Section 422.530 is amended by
revising paragraph (c)(4) to read as
follows:
■
§ 422.530
Plan crosswalks.
*
*
*
*
*
(c) * * *
(4) When—
(i) A renewing D–SNP has another
new or renewing D–SNP, and the two
D–SNPs are offered to different
populations, enrollees who are no
longer eligible for their current D–SNP
may be moved into the other new or
renewing D–SNP offered by the same
MA organization if they meet the
eligibility criteria for the new or
renewing D–SNP and CMS determines it
is in the best interest of the enrollees to
move to the new or renewing D–SNP in
order to promote access to and
continuity of care for enrollees relative
to the absence of a crosswalk exception.
For the crosswalk exception in this
paragraph (c)(4), CMS does not permit
enrollees to be moved between different
contracts; or
(ii) An MA organization creates a new
MA contract when required by a State
as described in § 422.107(e), eligible
enrollees may be moved from the
existing D–SNP that is non-renewing,
reducing its service area, or has its
eligible population newly restricted by
a State, to a D–SNP offered under the D–
SNP-only contract, which must be of the
same plan type operated by the same
parent organization.
*
*
*
*
*
■ 12. Section 422.561 is amended by
revising the definition of ‘‘Applicable
integrated plan’’ to read as follows:
§ 422.561
Definitions.
*
*
*
*
*
Applicable integrated plan means
either of the following:
(1) Before January 1, 2023. (i) A fully
integrated dual eligible special needs
plan with exclusively aligned
enrollment or a highly integrated dual
eligible special needs plan with
exclusively aligned enrollment; and
(ii) The Medicaid managed care
organization, as defined in section
1903(m) of the Act, through which such
dual eligible special needs plan, its
parent organization, or another entity
that is owned and controlled by its
parent organization covers Medicaid
services for dually eligible individuals
enrolled in such dual eligible special
needs plan and such Medicaid managed
care organization.
(2) On or after January 1, 2023. (i)(A)
A fully integrated dual eligible special
needs plan or highly integrated dual
eligible special needs plan with
exclusively aligned enrollment; and
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(B) The Medicaid managed care
organization, as defined in section
1903(m) of the Act, through which such
dual eligible special needs plan, its
parent organization, or another entity
that is owned and controlled by its
parent organization covers Medicaid
services for dually eligible individuals
enrolled in such dual eligible special
needs plan and such Medicaid managed
care organization; or
(ii) A dual eligible special needs plan
and affiliated Medicaid managed care
plan where—
(A) The dual special needs plan, by
State policy has enrollment limited to
those beneficiaries enrolled in a
Medicaid managed care organization as
described in paragraph (2)(ii)(B) of this
definition;
(B) There is a capitated contract
between the MA organization, the MA
organization’s parent organization, or
another entity that is owned and
controlled by its parent organization;
and
(1) A Medicaid agency; or
(2) A Medicaid managed care
organization as defined in section
1903(m) of the Act that contracts with
the Medicaid agency; and
(C) Through the capitated contract
described in paragraph (2)(ii)(B) of this
definition, Medicaid benefits including
primary care and acute care, including
Medicare cost-sharing as defined in
section 1905(p)(3)(B), (C), and (D) of the
Act, without regard to the limitation of
that definition to qualified Medicare
beneficiaries, and at a minimum, home
health services as defined in § 440.70 of
this chapter, durable medical equipment
as defined in § 440.70(d)(3) of this
chapter, or nursing facility services are
covered for the enrollees.
*
*
*
*
*
■ 13. Section 422.629 is amended by—
■ a. Revising paragraph (d);
■ b. In paragraph (k)(4)(ii), removing the
phrase ‘‘integrated organization
determination decision’’ and adding in
its place the phrase ‘‘integrated
reconsideration determination’’;
■ c. Revising paragraph (l)(1); and
■ d. Adding paragraph (l)(4).
The revisions and addition read as
follows:
(ii) Information on how evidence and
testimony should be presented to the
plan.
(2) Inform the enrollee of the limited
time available for presenting evidence
sufficiently in advance of the resolution
timeframe for appeals as specified in
this section if the case is being
considered under an expedited
timeframe for the integrated grievance
or integrated reconsideration.
*
*
*
*
*
(l) * * *
(1) The following individuals or
entities can request an integrated
grievance, integrated organization
determination, and integrated
reconsideration, and are parties to the
case:
(i) The enrollee.
(ii) The enrollee’s representative,
including any person authorized under
State law.
*
*
*
*
*
(4) The following individuals or
entities may request an integrated
reconsideration and are parties to the
case:
(i) An assignee of the enrollee (that is,
a physician or other provider who has
furnished or intends to furnish a service
to the enrollee and formally agrees to
waive any right to payment from the
enrollee for that service).
(ii) Any other provider or entity (other
than the applicable integrated plan) who
has an appealable interest in the
proceeding.
■ 14. Section 422.631 is amended by
adding paragraph (d)(3) to read as
follows:
§ 422.629 General requirements for
applicable integrated plans.
§ 422.633
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*
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(d) * * *
(3) Timeframe for requests for
payment. The applicable integrated plan
must process requests for payment
according to the ‘‘prompt payment’’
provisions set forth in § 422.520.
*
*
*
*
*
■ 15. Section 422.633 is amended by
revising the section heading and
paragraphs (e)(1) and (f)(3)(i)
introductory text to read as follows:
Integrated reconsiderations.
*
*
*
*
*
(d) Evidence. The applicable
integrated plan must do the following:
(1) Provide the enrollee—
(i) A reasonable opportunity, in
person and in writing, to present
evidence and testimony and make legal
and factual arguments for integrated
grievances, and integrated
reconsiderations; and
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§ 422.631 Integrated organization
determinations.
*
*
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*
(e) * * *
(1) Applicable integrated plans must
accept requests to expedite integrated
reconsiderations from either of the
following:
(i) An enrollee.
(ii) A provider, making the request on
behalf of an enrollee, that is not a
request for expedited payment.
*
*
*
*
*
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(f) * * *
(3) * * *
(i) The applicable integrated plan may
extend the timeframe for resolving any
integrated reconsideration other than
those concerning Part B drugs by 14
calendar days if—
*
*
*
*
*
■ 16. Section 422.634 is amended by
revising paragraph (d) to read as
follows:
§ 422.634
Effect.
*
*
*
*
*
(d) Services not furnished while the
appeal is pending. (1) If an applicable
integrated plan reverses its decision to
deny, limit, or delay services that were
not furnished while the appeal was
pending, the applicable integrated plan
must authorize or provide the disputed
services promptly and as expeditiously
as the enrollee’s health condition
requires but no later than the earlier
of—
(i) 72 hours from the date it reverses
its decision; or
(ii)(A) With the exception of a Part B
drug, 30 calendar days after the date the
applicable integrated plan receives the
request for the integrated
reconsideration (or no later than upon
expiration of an extension described in
§ 422.633(f)); or
(B) For a Part B drug, 7 calendar days
after the date the applicable integrated
plan receives the request for the
integrated reconsideration.
(2) For a Medicaid benefit, if a State
fair hearing officer reverses an
applicable integrated plan’s integrated
reconsideration decision to deny, limit,
or delay services that were not
furnished while the appeal was
pending, the applicable integrated plan
must authorize or provide the disputed
services promptly and as expeditiously
as the enrollee’s health condition
requires but no later than 72 hours from
the date it receives notice reversing the
determination.
(3) Reversals by the Part C
independent review entity, an
administrative law judge or attorney
adjudicator at the Office of Medicare
Hearings and Appeals, or the Medicare
Appeals Council must be effectuated
under same timelines applicable to
other MA plans as specified in
§§ 422.618 and 422.619.
*
*
*
*
*
■ 17. Section 422.2260 is amended by
adding the definition of ‘‘Third-party
marketing organization (TPMO)’’ in
alphabetical order to read as follows:
§ 422.2260
Definitions.
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*
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Third-party marketing organization
(TPMO) means organizations who are
compensated to perform lead
generation, marketing, sales, and
enrollment related functions as a part of
the chain of enrollment (the steps taken
by a beneficiary from becoming aware of
an MA plan or plans to making an
enrollment decision). TPMOs may be a
first tier, downstream or related entity
(FDRs), as defined under § 422.504(i),
but may also be entities that are not
FDRs but provide services to customers
including an MA plan or an MA plan’s
FDR.
■ 18. Section 422.2265 is amended by
adding paragraphs (b)(13) and (14) to
read as follows:
§ 422.2265
Websites.
*
*
*
*
*
(b) * * *
(13) Instructions on how to appoint a
representative including a link to the
downloadable version of the CMS
Appointment of Representative Form
(CMS Form–1696).
(14) Enrollment instructions and
forms.
*
*
*
*
*
■ 19. Section 422.2267 is amended by—
■ a. Redesignating paragraphs (e)(30)
through (38) as paragraphs (e)(32)
through (40).
■ b. Adding new paragraphs (e)(30) and
(31) and paragraph (e)(41).
The additions read as follows:
§ 422.2267
content.
Required materials and
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*
*
*
*
(e) * * *
(30) Member ID card. The member ID
card is a model communications
material that plans must provide to
enrollees as required under § 422.111(i).
The member ID card—
(i) Must be provided to new enrollees
within ten calendars days from receipt
of CMS confirmation of enrollment or
by last day of month prior to effective
date, whichever is later;
(ii) Must include the plan’s—
(A) Website address;
(B) Customer service number (the
member ID card is excluded from the
hours of operations requirement under
§ 422.2262(c)(1)(i)); and
(C) Contract/PBP number;
(iii) Must include, if issued for a PPO
and PFFS plan, the phrase ‘‘Medicare
limiting charges apply.’’;
(iv) May not use a member’s Social
Security number (SSN), in whole or in
part;
(v) Must be updated whenever
information on a member’s existing card
changes; in such cases an updated card
must be provided to the member; and
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(vi) Is excluded from the translation
requirement under paragraph (a)(2) of
this section.
(31) Multi-language insert (MLI). This
is a standardized communications
material which states, ‘‘We have free
interpreter services to answer any
questions you may have about our
health or drug plan. To get an
interpreter, just call us at [1–xxx–xxx–
xxxx]. Someone who speaks [language]
can help you. This is a free service.’’ in
the following languages: Spanish,
Chinese, Tagalog, French, Vietnamese,
German, Korean, Russian, Arabic,
Italian, Portuguese, French Creole,
Polish, Hindi, and Japanese.
(i) Additional languages that meet the
5-percent service area threshold, as
required under paragraph (a)(2) of this
section, must be added to the MLI used
in that service area. A plan may also opt
to include in the MLI any additional
language that do not meet the 5-percent
service area threshold, where it
determines that this inclusion would be
appropriate.
(ii) The MLI must be provided with
all required materials under paragraph
(e) of this section.
(iii) The MLI may be included as a
part of the required material or as a
standalone material in conjunction with
the required material.
(iv) When used as a standalone, the
MLI may include organization name and
logo.
(v) When mailing multiple required
materials together, only one MLI is
required.
(vi) The MLI may be provided
electronically when a required material
is provided electronically as permitted
under paragraph (d)(2) of this section.
*
*
*
*
*
(41) Third-party marketing
organization disclaimer. This is
standardized content. The disclaimer
consists of the statement ‘‘We do not
offer every plan available in your area.
Any information we provide is limited
to those plans we do offer in your area.
Please contact Medicare.gov or 1–800–
MEDICARE to get information on all of
your options.’’ The MA organization
must ensure that the disclaimer is as
follows:
(i) Used by any TPMO, as defined
under § 422.2260, that sells plans on
behalf of more than one MA
organization unless the TPMO sells all
commercially available MA plans in a
given service area.
(ii) Verbally conveyed within the first
minute of a sales call.
(iii) Electronically conveyed when
communicating with a beneficiary
through email, online chat, or other
electronic means of communication.
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(iv) Prominently displayed on TPMO
websites.
(v) Included in any marketing
materials, including print materials and
television advertisements, developed,
used or distributed by the TPMO.
■ 20. Section 422.2274 is amended by
revising the section heading and adding
paragraph (g) to read as follows:
§ 422.2274 Agent, broker, and other thirdparty requirements.
*
*
*
*
*
(g) TPMO oversight. In addition to any
applicable FDR requirements under
§ 422.504(i), when doing business with
a TPMO, either directly or indirectly
through a downstream entity, MA plans
must implement the following as a part
of their oversight of TPMOs:
(1) When a TPMO is not otherwise an
FDR, the MA organization is responsible
for ensuring that the TPMO adheres to
any requirements that apply to the MA
plan.
(2) Contracts, written arrangements,
and agreements between the TPMO and
an MA plan, or between the TPMO and
an MA plan’s FDR, must ensure the
TPMO:
(i) Discloses to the MA organization
any subcontracted relationships used for
marketing, lead generation, and
enrollment.
(ii) Records all calls with beneficiaries
in their entirety, including the
enrollment process.
(iii) Reports to plans monthly any
staff disciplinary actions associated
with beneficiary interaction to the plan.
(iv) Uses the TPMO disclaimer as
required under § 422.2267(e)(41).
(3) Ensure that the TPMO, when
conducting lead generating activities,
either directly or indirectly for an MA
organization, must, when applicable:
(i) Disclose to the beneficiary that his
or her information will be provided to
a licensed agent for future contact. This
disclosure must be provided as follows:
(A) Verbally when communicating
with a beneficiary through telephone.
(B) In writing when communicating
with a beneficiary through mail or other
paper.
(C) Electronically when
communicating with a beneficiary
through email, online chat, or other
electronic messaging platform.
(ii) Disclose to the beneficiary that he
or she is being transferred to a licensed
agent who can enroll him or her into a
new plan.
■ 21. Section 422.2460 is amended by
revising paragraphs (a), (b) introductory
text, and (d) and adding paragraph (e) to
read as follows:
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§ 422.2460
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Reporting requirements.
§ 422.2490
Release of Part C MLR data.
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*
*
*
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(b) * * *
(2) * * *
(ii) Amounts that are reported as
expenditures for a specific type of
supplemental benefit, where the entire
amount that is reported represents costs
incurred by the only plan under the
contract that offers that benefit.
*
*
*
*
*
PART 423—VOLUNTARY MEDICARE
PRESCRIPTION DRUG BENEFIT
23. The authority citation for part 423
continues to read as follows:
■
Authority: 42 U.S.C. 1302, 1306, 1395w–
101 through 1395w–152, and 1395hh.
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24. Section 423.100 is amended by
removing the definition of ‘‘Negotiated
prices’’ and adding in alphabetical order
definitions for ‘‘Negotiated price’’ and
‘‘Price concession’’ to read as follows:
■
(a) Except as provided in paragraph
(b) of this section, for each contract year,
each MA organization must submit to
CMS, in a timeframe and manner
specified by CMS, a report that includes
the data needed by the MA organization
to calculate and verify the medical loss
ratio (MLR) and remittance amount, if
any, for each contract under this part,
including the amount of incurred claims
for original Medicare covered benefits,
supplemental benefits, and prescription
drugs; total revenue; expenditures on
quality improving activities; non-claims
costs; taxes; licensing and regulatory
fees; and any remittance owed to CMS
under § 422.2410.
(b) For contract years 2018 through
2022, each MA organization must
submit to CMS, in a timeframe and
manner specified by CMS, the following
information:
*
*
*
*
*
(d) Subject to paragraph (e) of this
section, the MLR is reported once, and
is not reopened as a result of any
payment reconciliation processes.
(e) With respect to an MA
organization that has already submitted
to CMS the MLR report or MLR data
required under paragraph (a) or (b) of
this section, respectively, for a contract
for a contract year, paragraph (d) of this
section does not prohibit resubmission
of the MLR report or MLR data for the
purpose of correcting the prior MLR
report or data submission. Such
resubmission must be authorized or
directed by CMS, and upon receipt and
acceptance by CMS, is regarded as the
contract’s MLR report or data
submission for the contract year for
purposes of this subpart.
■ 22. Section 422.2490 is amended by
redesignating paragraph (b)(2) as
paragraph (b)(2)(i) and adding paragraph
(b)(2)(ii) to read as follows:
§ 423.100
Definitions.
*
*
*
*
*
Negotiated price means the price for
a covered Part D drug that—
(1) The Part D sponsor (or other
intermediary contracting organization)
and the network dispensing pharmacy
or other network dispensing provider
have negotiated as the lowest possible
reimbursement such network entity will
receive, in total, for a particular drug;
(2) Meets all of the following:
(i) Includes all price concessions (as
defined in this section) from network
pharmacies or other network providers;
(ii) Includes any dispensing fees; and
(iii) Excludes additional contingent
amounts, such as incentive fees, if these
amounts increase prices; and
(3) Is reduced by non-pharmacy price
concessions and other direct or indirect
remuneration that the Part D sponsor
passes through to Part D enrollees at the
point of sale.
*
*
*
*
*
Price concession means any form of
discount, direct or indirect subsidy, or
rebate received by the Part D sponsor or
its intermediary contracting
organization from any source that serves
to decrease the costs incurred under the
Part D plan by the Part D sponsor.
Examples of price concessions include
but are not limited to: Discounts,
chargebacks, rebates, cash discounts,
free goods contingent on a purchase
agreement, coupons, free or reducedprice services, and goods in kind.
*
*
*
*
*
■ 25. Section 423.503 is amended by
revising the section heading and
paragraphs (b)(1) introductory text and
(b)(1)(i) to read as follows:
§ 423.503 Evaluation and determination
procedures.
*
*
*
*
*
(b) * * *
(1) Except as provided in paragraphs
(b)(2) through (4) of this section, if a Part
D plan sponsor fails during the 12
months preceding the deadline
established by CMS for the submission
of contract qualification applications to
comply with the requirements of the
Part D program under any current or
prior contract with CMS under title
XVIII of the Act CMS may deny an
application based on the applicant’s
failure to comply with the requirements
of the Part D program under any current
or prior contract with CMS even if the
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applicant currently meets all of the
requirements of this part.
(i) An applicant may be considered to
have failed to comply with a contract for
purposes of an application denial under
paragraph (b)(1) of this section if during
the applicable review period the
applicant:
(A) Was subject to the imposition of
an intermediate sanction under subpart
O of this part, or a determination by
CMS to prohibit the enrollment of new
enrollees under § 423.2410(c).
(B) Failed to maintain a fiscally sound
operation consistent with the
requirements of § 423.505(b)(23).
(C) Filed for or is currently under
state bankruptcy proceedings.
(D) Received 2.5 or less on CMS Star
Ratings, as identified in § 423.186.
(E) Met or exceeded 13 points for
compliance actions.
(1) CMS determines the number of
points each Part D plan sponsor
accumulated during the performance
period for compliance actions based on
the following point values:
(i) Each corrective action plan issued
during the performance period under
§ 423.505(n) counts for 6 points.
(ii) Each warning letter issued during
the performance period under
§ 423.505(n) counts for 3 points.
(iii) Each notice of noncompliance
issued during the performance period
under § 423.505(n) counts for 1 point.
(2) CMS adds all the point values for
each Part D plan sponsor to determine
if any organization meets CMS’
identified threshold.
*
*
*
*
*
■ 26. Section 423.505 is amended by
revising paragraph (n) to read as
follows:
§ 423.505
Contract provisions.
*
*
*
*
*
(n) Issuance of compliance actions for
failure to comply with the terms of the
contract. The Part D plan sponsor
acknowledges that CMS may take
compliance actions as described in this
section or intermediate sanctions as
defined in subpart O of this part.
(1) CMS may take compliance actions
as described in paragraph (n)(3) of this
section if it determines that the Part D
plan sponsor has not complied with the
terms of a current or prior Part D
contract with CMS.
(i) CMS may determine that a Part D
plans sponsor is out of compliance with
a Part D requirement when the
organization fails to meet performance
standards articulated in the Part D
statutes, regulations in this chapter, or
guidance.
(ii) If CMS has not already articulated
a measure for determining
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noncompliance, CMS may determine
that a Part D plan sponsor is out of
compliance when its performance in
fulfilling Part D requirements represents
an outlier relative to the performance of
other Part D plan sponsors.
(2) CMS bases its decision on whether
to issue a compliance action and what
level of compliance action to take on an
assessment of the circumstances
surrounding the noncompliance,
including all of the following:
(i) The nature of the conduct.
(ii) The degree of culpability of the
Part D plan sponsor.
(iii) The adverse effect to beneficiaries
which resulted or could have resulted
from the conduct of the Part D plan
sponsor.
(iv) The history of prior offenses by
the Part D plan sponsor or its related
entities.
(v) Whether the noncompliance was
self-reported.
(vi) Other factors which relate to the
impact of the underlying
noncompliance or the lack of the Part D
plan sponsor’s oversight of its
operations that contributed to the
noncompliance.
(3) CMS may take one of three types
of compliance actions based on the
nature of the noncompliance.
(i) Notice of non-compliance. A notice
of non-compliance may be issued for
any failure to comply with the
requirements of the Part D plan
sponsor’s current or prior Part D
contract with CMS, as described in
paragraph (n)(1) of this section.
(ii) Warning letter. A warning letter
may be issued for serious and/or
continued non-compliance with the
requirements of the Part D plan
sponsor’s current or prior Part D
contract with CMS, as described in
paragraph (n)(1) of this section and as
assessed in accordance with paragraph
(n)(2) of this section.
(iii) Corrective action plan. (A)
Corrective action plans are issued for
particularly serious and/or continued
non-compliance with the requirements
of the Part D plan sponsors’ current or
prior Part D contract with CMS, as
described in paragraph (n)(1) of this
section and as assessed in accordance
with paragraph (n)(2) of this section.
(B) CMS issues a corrective action
plan if CMS determines that the Part D
plan sponsor has repeated or not
corrected noncompliance identified in
prior compliance actions, has
substantially impacted beneficiaries or
the program with its noncompliance,
and/or must implement a detailed plan
to correct the underlying causes of the
noncompliance.
*
*
*
*
*
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27. Section 423.2260 is amended by
adding the definition of ‘‘Third-party
marketing organization (TPMO)’’ in
alphabetical order to read as follows:
■
§ 423.2260
Definitions.
*
*
*
*
*
Third-party marketing organization
(TPMO) are organizations who are
compensated to perform lead
generation, marketing, sales, and
enrollment related functions as a part of
the chain of enrollment (the steps taken
by a beneficiary from becoming aware of
a Part D plan or plans to making an
enrollment decision). TPMOs may be a
first tier, downstream or related entity
(FDRs), as defined under § 422.504(i) of
this chapter, but may also be entities
that are not FDRs but provide services
to customers including an Part D
sponsor or an Part D sponsor’s FDR.
■ 28. Section 423.2265 is amended by
adding paragraphs (b)(14) and (15) to
read as follows:
§ 423.2265
websites.
*
*
*
*
*
(b) * * *
(14) Instructions on how to appoint a
representative including a link to the
downloadable version of the CMS
Appointment of Representative Form
(CMS Form-1696).
(15) Enrollment instructions and
forms.
*
*
*
*
*
■ 29. Section 423.2267 is amended by—
■ a. Redesignating paragraphs (e)(32)
through (37) as paragraphs (e)(34)
through (39); and
■ b. Adding new paragraphs (e)(32) and
(33) and paragraphs (e)(40) and (41).
The additions read as follows:
§ 423.2267
content.
Required materials and
*
*
*
*
*
(e) * * *
(32) Member ID card. The member ID
card is a model communications
material that plans must provide to
enrollees as required under
§ 423.128(d)(2). The member ID card—
(i) Must be provided to new enrollees
within 10 calendars days from receipt of
CMS confirmation of enrollment or by
last day of month prior to effective date,
whichever is later;
(ii) Must include the Part D
sponsor’s—
(A) Website address;
(B) Customer service number (the
Member ID card is excluded from the
hours of operations requirement under
§ 423.2262(c)(1)(i)); and
(C) Contract/PBP number;
(iii) Must include, if issued for a
preferred provider organization (PPO)
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1959
and PFFS plan, the phrase ‘‘Medicare
limiting charges apply.’’;
(iv) May not use a member’s Social
Security number (SSN), in whole or in
part;
(v) Must be updated whenever
information on a member’s existing card
changes; in such cases an updated card
must be provided to the member; and
(vi) Is excluded from the translation
requirement under paragraph (a)(2) of
this section.
(33) Multi-language insert (MLI). This
is a standardized communications
material which states, ‘‘We have free
interpreter services to answer any
questions you may have about our
health or drug plan. To get an
interpreter, just call us at [1-xxx-xxxxxxx]. Someone who speaks [language]
can help you. This is a free service.’’ in
the following languages: Spanish,
Chinese, Tagalog, French, Vietnamese,
German, Korean, Russian, Arabic,
Italian, Portuguese, French Creole,
Polish, Hindi, and Japanese.
(i) Additional languages that meet the
5-percent service area threshold, as
required under paragraph (a)(2) of this
section, must be added to the MLI used
in that service area. A plan may also opt
to include in the MLI any additional
language that do not meet the 5-percent
service area threshold, where it
determines that this inclusion would be
appropriate.
(ii) The MLI must be provided with
all required materials under paragraph
(e) of this section.
(iii) The MLI may be included as a
part of the required material or as a
standalone material in conjunction with
the required material.
(iv) When used as a standalone, the
MLI may include organization name and
logo.
(v) When mailing multiple required
materials together, only one MLI is
required.
(vi) The MLI may be provided
electronically when a required material
is provided electronically as permitted
under paragraph (d)(2) of this section.
*
*
*
*
*
(40) Limited access to preferred cost
sharing pharmacies. This is
standardized content that must—
(i) Be used on all materials
mentioning preferred pharmacies when
there is limited access to preferred
pharmacies; and
(ii) Include the following language
‘‘’s
pharmacy network includes limited
lower-cost, preferred pharmacies in
.
The lower costs advertised in our plan
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materials for these pharmacies may not
be available at the pharmacy you use.
For up-to-date information about our
network pharmacies, including whether
there are any lower-cost preferred
pharmacies in your area, please call
or consult the online
pharmacy directory at .’’
(41) Third-party marketing
organization disclaimer. This is
standardized content. The disclaimer
consists of the statement ‘‘We do not
offer every plan available in your area.
Any information we provide is limited
to those plans we do offer in your area.
Please contact Medicare.gov or 1–800–
MEDICARE to get information on all of
your options.’’ The Part D sponsor must
ensure that the disclaimer is as follows:
(i) Used by any TPMO, as defined
under § 423.2260, that sells plans on
behalf of more than one Part D sponsor
unless the TPMO sells all commercially
available Part D plans in a given service
area.
(ii) Verbally conveyed within the first
minute of a sales call.
(iii) Electronically conveyed when
communicating with a beneficiary
through email, online chat, or other
electronic means of communication.
(iv) Prominently displayed on TPMO
websites.
(v) Included in any TPMO marketing
materials, including print materials and
television advertising.
■ 30. Section 423.2274 is amended by
revising the section heading and adding
paragraph (g) to read as follows:
§ 423.2274 Agent, broker, and other thirdparty requirements.
*
*
*
*
(g) TPMO oversight. In addition to any
applicable FDR requirements under
§ 423.505(i), when doing business with
a TPMO, either directly or indirectly
through a downstream entity, Part D
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sponsor must implement the following
as a part of their oversight of TPMOs:
(1) When TPMOs is not otherwise an
FDR, the Part D sponsor is responsible
for ensuring that the TPMO adheres to
any requirements that apply to the Part
D sponsor.
(2) Contracts, written arrangements,
and agreements between the TPMO and
a Part D plan, or between a TPMO and
a Part D plan’s FDR, must ensure the
TPMO:
(i) Discloses to the plan any
subcontracted relationships used for
marketing, lead generation, and
enrollment.
(ii) Record all calls with beneficiaries
in their entirety, including the
enrollment process.
(iii) Report to plans monthly any staff
disciplinary actions associated with
beneficiary interaction to the plan.
(iv) Use the TPMO disclaimer as
required under § 423.2267(e)(41).
(3) Ensure that the TPMO, when
conducting lead generating activities,
either directly or indirectly for a Part D
sponsor, must, when applicable:
(i) Disclose to the beneficiary that his
or her information will be provided to
a licensed agent for future contact. This
disclosure must be provided:
(A) Verbally when communicating
with a beneficiary through telephone;
(B) In writing when communicating
with a beneficiary through mail or other
paper; and
(C) Electronically when
communicating with a beneficiary
through email, online chat, or other
electronic messaging platform.
(ii) When applicable, disclose to the
beneficiary that he or she is being
transferred to a licensed agent who can
enroll him or her into a new plan.
■ 31. Section 423.2460 is amended by
revising paragraphs (a), (b) introductory
text, and (d) and adding paragraph (e) to
read as follows:
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§ 423.2460
Reporting requirements.
(a) Except as provided in paragraph
(b) of this section, for each contract year,
each Part D sponsor must submit to
CMS, in a timeframe and manner
specified by CMS, a report that includes
the data needed by the Part D sponsor
to calculate and verify the medical loss
ratio (MLR) and remittance amount, if
any, for each contract under this part,
including the amount of incurred claims
for prescription drugs, total revenue,
expenditures on quality improving
activities, non-claims costs, taxes,
licensing and regulatory fees, and any
remittance owed to CMS under
§ 423.2410.
(b) For contract years 2018 through
2022, each Part D sponsor must submit
to CMS, in a timeframe and manner
specified by CMS, the following
information:
*
*
*
*
*
(d) Subject to paragraph (e) of this
section, the MLR is reported once, and
is not reopened as a result of any
payment reconciliation processes.
(e) With respect to a Part D sponsor
that has already submitted to CMS the
MLR report or MLR data required under
paragraph (a) or (b) of this section,
respectively, for a contract for a contract
year, paragraph (d) of this section does
not prohibit resubmission of the MLR
report or MLR data for the purpose of
correcting the prior MLR report or data
submission. Such resubmission must be
authorized or directed by CMS, and
upon receipt and acceptance by CMS, is
regarded as the contract’s MLR report or
data submission for the contract year for
purposes of this subpart.
Dated: January 4, 2022.
Xavier Becerra,
Secretary, Department of Health and Human
Services.
[FR Doc. 2022–00117 Filed 1–6–22; 4:15 pm]
BILLING CODE 4120–01–P
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12JAP2
Agencies
[Federal Register Volume 87, Number 8 (Wednesday, January 12, 2022)]
[Proposed Rules]
[Pages 1842-1960]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2022-00117]
[[Page 1841]]
Vol. 87
Wednesday,
No. 8
January 12, 2022
Part II
Department of Health and Human Services
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Centers for Medicare & Medicaid Services
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42 CFR Parts 422 and 423
Medicare Program; Contract Year 2023 Policy and Technical Changes to
the Medicare Advantage and Medicare Prescription Drug Benefit Programs;
Proposed Rule
Federal Register / Vol. 87 , No. 8 / Wednesday, January 12, 2022 /
Proposed Rules
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Centers for Medicare & Medicaid Services
42 CFR Parts 422 and 423
[CMS-4192-P]
RIN 0938-AU30
Medicare Program; Contract Year 2023 Policy and Technical Changes
to the Medicare Advantage and Medicare Prescription Drug Benefit
Programs
AGENCY: Centers for Medicare & Medicaid Services (CMS), Department of
Health and Human Services (HHS).
ACTION: Proposed rule.
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SUMMARY: This proposed rule would revise the Medicare Advantage (MA)
(Part C) program and Medicare Prescription Drug Benefit (Part D)
program regulations to implement changes related to marketing and
communications, past performance, Star Ratings, network adequacy,
medical loss ratio reporting, special requirements during disasters or
public emergencies, and pharmacy price concessions. This proposed rule
would also revise regulations related to dual eligible special needs
plans (D-SNPs), other special needs plans, and cost contract plans.
DATES: To be assured consideration, comments must be received at one of
the addresses provided below, by March 7, 2022.
ADDRESSES: In commenting, please refer to file code CMS-4192-P.
Comments, including mass comment submissions, must be submitted in
one of the following three ways (please choose only one of the ways
listed):
1. Electronically. You may submit electronic comments on this
regulation to https://www.regulations.gov. Follow the ``Submit a
comment'' instructions.
2. By regular mail. You may mail written comments to the following
address ONLY: Centers for Medicare & Medicaid Services, Department of
Health and Human Services, Attention: CMS-4192-P, P.O. Box 8013,
Baltimore, MD 21244-8013.
Please allow sufficient time for mailed comments to be received
before the close of the comment period.
3. By express or overnight mail. You may send written comments to
the following address ONLY: Centers for Medicare & Medicaid Services,
Department of Health and Human Services, Attention: CMS-4192-P, Mail
Stop C4-26-05, 7500 Security Boulevard, Baltimore, MD 21244-1850.
For information on viewing public comments, see the beginning of
the SUPPLEMENTARY INFORMATION section.
FOR FURTHER INFORMATION CONTACT:
Marna Metcalf Akbar, (410) 786-8251, or Melissa Seeley, (212) 616-
2329--General Questions.
Jacqueline Ford, (410) 786-7767--Part C Issues.
[email protected]--Part C and D Star Ratings Issues.
Marna Metcalf-Akbar, (410) 786-8251--D-SNP Issues.
SUPPLEMENTARY INFORMATION:
Inspection of Public Comments: All comments received before the
close of the comment period are available for viewing by the public,
including any personally identifiable or confidential business
information that is included in a comment. We post all comments
received before the close of the comment period on the following
website as soon as possible after they have been received: https://www.regulations.gov. Follow the search instructions on that website to
view public comments. CMS will not post on Regulations.gov public
comments that make threats to individuals or institutions or suggest
that the individual will take actions to harm the individual. CMS
continues to encourage individuals not to submit duplicative comments.
We will post acceptable comments from multiple unique commenters even
if the content is identical or nearly identical to other comments.
Acronyms
ACC Automated Criteria Check
ANOC Annual Notice of Change
ARB At-Risk Beneficiaries
BBA Bipartisan Budget Act
CAHPS Consumer Assessment of Healthcare Providers and Systems
CMS Centers for Medicare & Medicaid Services
COI Collection of Information
COVID-19 Coronavirus 2019 Disease
C-SNP Chronic Condition Special Needs Plan
DME Durable Medical Equipment
D-SNP Dual Eligible Special Needs Plan
EOC Evidence of Coverage
FFS Fee-for-Service
FIDE SNP Fully Integrated Dual Eligible Special Needs Plan
HEDIS Healthcare Effectiveness Data and Information Set
HHS Department of Health and Human Services
HIDE SNP Highly Integrated Dual Eligible Special Needs Plan
HOS Health Outcomes Survey
HPMS Health Plan Management System
HSD Health Service Delivery
ICR Information Collection Requirement
I-SNP Institutional Special Needs Plan
MA Medicare Advantage
MAC Medicare Administrative Contractor
MACPAC Medicaid and CHIP Payment and Access Commission
MA-PD Medicare Advantage Prescription Drug
MCO Managed Care Organization
MCMG Medicare Communications and Marketing Guidelines
MACPAC Medicaid and CHIP Payment and Access Commission
MedPAC Medicare Payment Advisory Commission
MIPPA Medicare Improvements for Patients and Providers Act
MLR Medical Loss Ratio
MMA Medicare Prescription Drug, Improvement, and Modernization Act
MMP Medicare-Medicaid Plan
MOC Model of Care
MOOP Maximum Out-of-Pocket
NAMBA National Average Monthly Bid Amount
NEMT Non-emergency Medical Transportation
NMM Network Management Module
OACT Office of the Actuary
OMB Office of Management and Budget
PACE Programs of All-Inclusive Care for the Elderly
PBP Plan Benefit Package
PDE Prescription Drug Event
PDP Prescription Drug Plan
PHE Public Health Emergency
PRA Paperwork Reduction Act
RFI Request for Information
RFA Regulatory Flexibilities Act
SAE Service Area Expansion
SB Summary of Benefits
SNP Special Needs Plan
SSA Social Security Administration
TPMO Third-Party Marketing Organization
I. Executive Summary
A. Purpose
Over 27 million individuals receive their Medicare benefits through
Medicare Advantage (MA or Part C), including plans that offer Medicare
Prescription Drug Benefit (Part D) coverage. Over 24 million
individuals receive Part D coverage through standalone Part D plans.
The primary purpose of this proposed rule is to implement changes to
the MA and Part D programs. The proposed provisions in this rule will
reduce out-of-pocket prescription drug costs; improve price
transparency and market competition under the Part D program;
strengthen consumer protections to ensure MA and Part D beneficiaries
have accurate and accessible information about their health plan
choices and benefits; strengthen CMS oversight of MA and Part D plans;
and improve the integration of Medicare and Medicaid programs for
individuals enrolled in dual eligible special needs plans (D-SNPs). The
proposed D-SNP provisions build on the Patient Protection and
Affordable Care Act of 2010 (Affordable Care Act) (Pub. L. 111-148),
the
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Bipartisan Budget Act (BBA) of 2018 (Pub. L. 115-123), CMS experience
administering the MA and Part D programs, and the experiences of
Medicare-Medicaid Plans (MMPs) to better align and integrate benefits
for dually eligible beneficiaries.
B. Summary of Major Provisions
1. Enrollee Participation in Plan Governance (Sec. 422.107)
Managed care plans derive significant value from engaging enrollees
in defining, designing, participating in, and assessing their care
systems.\1\ We are proposing to require that any MA organization
offering a D-SNP must establish one or more enrollee advisory
committees in each State to solicit direct input on enrollee
experiences. We also propose that the committee include a reasonably
representative sample of individuals enrolled in the D-SNP(s) and
solicit input on, among other topics, ways to improve access to covered
services, coordination of services, and health equity for underserved
populations. We believe that the establishment and maintenance of an
enrollee advisory committee is a valuable beneficiary protection to
ensure that enrollee feedback is heard by managed care plans and to
help identify and address barriers to high-quality, coordinated care
for dually eligible individuals.
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\1\ Centers for Medicare & Medicaid Services. (n.d.). Person &
Family Engagement Strategy: Sharing with Our Partners. Retrieved
from https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/QualityInitiativesGenInfo/Downloads/Person-and-Family-Engagement-Strategy-Summary.pdf.
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2. Standardizing Housing, Food Insecurity, and Transportation Questions
on Health Risk Assessments (Sec. 422.101)
Section 1859(f)(5)(A)(ii)(I) of Social Security Act (hereafter
known as the Act) requires each special needs plan (SNP) to conduct an
initial assessment and an annual reassessment of the individual's
physical, psychosocial, and functional needs. We codified this
requirement at Sec. 422.101(f)(1)(i) as part of the model of care
requirements for all MA SNPs. Certain social risk factors can lead to
unmet social needs that directly influence an individual's physical,
psychosocial, and functional status. Many dually eligible individuals
contend with multiple social risk factors such as homelessness, food
insecurity, lack of access to transportation, and low levels of health
literacy.\2\ Building on CMS's experience with other programs and model
tests, we propose to require that all SNPs include standardized
questions on housing stability, food security, and access to
transportation as part of their health risk assessments.
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\2\ Medicaid and CHIP Payment and Access Commission, ``Report to
Congress on Medicaid and CHIP,'' June 2020. Retrieved from: https://www.macpac.gov/wp-content/uploads/2020/06/June-2020-Report-to-Congress-on-Medicaid-and-CHIP.pdf.
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Our proposal would result in SNPs having a more complete picture of
the risk factors that may inhibit enrollees from accessing care and
achieving optimal health outcomes and independence. We believe this
knowledge would better equip the MA organizations offering these SNPs
to meet the needs of their members. Our proposal would also equip MA
organizations with person-level information that would help them better
connect people to covered services and social service organizations and
public programs that can help resolve housing instability, food
insecurity, or transportation challenges. Our proposal also would have
the benefit of standardizing these data elements collected through
HRAs, which we believe would eventually facilitate better data exchange
among SNPs (when an individual transitions from one SNP to another) as
well as facilitate the care management requirements under section
1859(f)(5) of the Act.
3. Refining Definitions for Fully Integrated and Highly Integrated D-
SNPs (Sec. Sec. 422.2 and 422.107)
Dually eligible individuals have an array of choices for how to
receive their Medicare coverage. We propose several changes to how we
define fully integrated dual eligible special needs plan (FIDE SNP) and
highly integrated dual eligible special needs plan (HIDE SNP) to help
differentiate various types of D-SNPs, clarify options for
beneficiaries, and improve integration.
We propose to require, for 2025 and subsequent years, that all FIDE
SNPs have exclusively aligned enrollment, as defined in Sec. 422.2,
and cover Medicaid home health, durable medical equipment, and
behavioral health services through a capitated contract with the State
Medicaid agency. We propose to require that each HIDE SNP's capitated
contract with the State apply to the entire service area for the D-SNP
for plan year 2025 and subsequent years. Consistent with existing
policy outlined in sub-regulatory guidance, we also propose to codify
specific limited benefit carve-outs for FIDE SNPs and HIDE SNPs.
We believe these proposals will create better experiences for
beneficiaries and move FIDE SNPs and HIDE SNPs toward greater
integration, which we believe is a purpose of the amendments to section
1859(f) of the Act regarding integration made by section 50311(b) of
the BBA of 2018.
4. Additional Opportunities for Integration Through State Medicaid
Agency Contracts (Sec. 422.107)
Section 164 of Medicare Improvements for Patients and Providers Act
of 2008 (MIPPA) (Pub. L. 110-275) amended section 1859(f) of the Act to
require that a D-SNP contract with the State Medicaid agency in each
State in which the D-SNP operates to provide benefits, or arrange for
the provision of Medicaid benefits, to which an individual is entitled.
States have used these contracts to better integrate care for dually
eligible individuals. We propose to codify new pathways through which
States can use these contracts to require that certain D-SNPs with
exclusively aligned enrollment (a) establish contracts that only
include one or more D-SNPs within a State, and (b) integrate materials
and notices for enrollees. Where States choose to use this opportunity,
it would help individuals better understand their coverage. Because
Star Ratings are assigned at the contract level, this proposal would
also provide the State and the public with greater transparency on the
quality ratings for the D-SNP(s), helping CMS and States better
identify disparities between dually eligible beneficiaries and other
beneficiaries and target interventions accordingly.
We also propose mechanisms to better coordinate State and CMS
monitoring and oversight of certain D-SNPs when a State has elected to
require these additional levels of integration, including granting
State access to certain CMS information systems. Collectively, our
proposals would improve Federal and State oversight of certain D-SNPs
(and their affiliated Medicaid managed care plans) through greater
information-sharing among government regulators.
5. Attainment of the Maximum Out-of-Pocket Limit (Sec. Sec. 422.100
and 422.101)
In order to ensure that MA plan benefits do not discriminate
against higher cost, less healthy enrollees, MA plans are required to
establish a limit on beneficiary cost-sharing for Medicare Part A and B
services after which the plan pays 100 percent of the service costs.
Current guidance allows MA plans, including D-SNPs, to not count
Medicaid-paid amounts or unpaid amounts toward this maximum out-of-
pocket (MOOP) limit, which results in
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increased State payments of Medicare cost-sharing and disadvantages
providers serving dually eligible individuals in MA plans. We propose
to specify that the MOOP limit in an MA plan (after which the plan pays
100 percent of MA costs for Part A and Part B services) is calculated
based on the accrual of all cost-sharing in the plan benefit,
regardless of whether that cost sharing is paid by the beneficiary,
Medicaid, other secondary insurance, or remains unpaid because of State
limits on the amounts paid for Medicare cost-sharing and dually
eligible individuals' exemption from Medicare cost-sharing. The
proposal would result in more equitable payment for MA providers
serving dually eligible beneficiaries. We project that our proposal
would result in increased bid costs for the MOOP for some MA plans. A
portion of those higher bid costs would result in increased Medicare
spending of $3.9 billion over 10 years. That cost is partially offset
by lower Federal Medicaid spending of $2.7 billion and the portion of
Medicare spending paid by beneficiary Part B premiums, which totals
$600 million over 10 years. The net 10-year cost estimate for the
proposal is $614.8 million.
6. Special Requirements During a Disaster or Emergency (Sec.
422.100(m))
In order to ensure enrollees have uninterrupted access to care,
current regulations provide for special requirements at Sec.
422.100(m) for MA plans during disasters or emergencies, including
public health emergencies (PHEs), such as requirements for plans to
cover services provided by non-contracted providers and to waive
gatekeeper referral requirements. The timeframe during which these
special rules apply can be very limited depending on the type or scope
of the disaster or emergency, while other situations, like the current
PHE for COVID-19, may have an uncertain end date. Currently, the
regulation states that a disaster or emergency ends (thus ending the
obligation for MA plans to comply with the special requirements) the
earlier of when an end date is declared or when, if no end date was
identified in the declaration or by the official that declared the
disaster or emergency, 30 days have passed since the declaration. This
has caused some confusion among stakeholders, who are unsure whether to
continue special requirements during a state of disaster or emergency
after 30 days, or whether those special requirements do not apply after
the 30-day time period has elapsed. This proposal would clarify the
period of time during which MA organizations must comply with the
special requirements to ensure access for enrollees to covered services
throughout the disaster or emergency period, especially when the end
date is unclear and the period renews several times. We also propose to
codify an additional condition for triggering the special requirements
imposed by Sec. 422.100(m)(1), specifically that there is a disruption
in access to health care at the same time as the disaster or emergency.
7. Amend MA Network Adequacy Rules by Requiring a Compliant Network at
Application (Sec. 422.116)
We are proposing to amend Sec. 422.116 to require applicants to
demonstrate that they meet the network adequacy standards for the
pending service area as part of the MA application process for new and
expanding service areas and to adopt a time-limited 10-percentage point
credit toward meeting the applicable network adequacy standards for the
application evaluation. Under our current rules, we require that an
applicant attest that it has an adequate provider network that provides
enrollees with sufficient access to covered services, and we will not
deny an application based on the evaluation of the MA plan's network.
Network adequacy reviews are a critical component for confirming that
access to care is available for enrollees. As such, we believe that
requiring applicants to meet network adequacy standards as part of the
application process will strengthen our oversight of an organization's
ability to provide an adequate network of providers to deliver care to
MA enrollees. This change would also provide MA organizations with
information regarding their network adequacy ahead of bid submissions,
mitigating current issues with late changes to the bid that may affect
the bid pricing tool. Finally, we understand that it may be difficult
for applicants to have a full network in place almost one year ahead of
the beginning of the contract as the proposed change for network
adequacy rules would require. Therefore, the proposal includes a 10-
percentage point credit towards the percentage of beneficiaries
residing within published time and distance standards for new or
expanding service area applicants. Once the contract is operational,
the 10-percentage point credit would no longer apply and MA
organizations would need to meet full compliance.
8. Allow CMS To Calculate Star Ratings for Certain Measures for 2023
Given Impacts of the COVID-19 Public Health Emergency (Sec. 422.166)
Due to the scope and duration of the COVID-19 public health
emergency, we codified a change to the 2022 Star Ratings methodology in
the interim final rule titled ``Medicare and Medicaid Programs,
Clinical Laboratory Improvement Amendments (CLIA), and Patient
Protection and Affordable Care Act; Additional Policy and Regulatory
Revisions in Response to the COVID-19 Public Health Emergency'' (CMS-
3401-IFC; 85 FR 54820), published in the Federal Register and effective
on September 2, 2020, which included a change to our extreme and
uncontrollable circumstances policy at 42 CFR 422.166(i)(11) to make it
possible for us to calculate 2022 Star Ratings for MA contracts. We
propose making a technical change at Sec. 422.166(i)(12) to enable CMS
to calculate 2023 Star Ratings for three Healthcare Effectiveness Data
and Information Set measures that are based on the Health Outcomes
Survey. Specifically, these measures are Monitoring Physical Activity,
Reducing the Risk of Falling, and Improving Bladder Control. Without
this technical change, CMS will be unable to calculate measure-level
2023 Star Ratings for these measures for any MA contract.
9. Past Performance Methodology To Better Hold Plans Accountable for
Violating CMS Rules (Sec. Sec. 422.502 and 422.503)
In the previous rulemaking cycle, CMS modified the past performance
methodology, revising the elements that are reviewed to determine if
CMS should permit an organization to enter into or expand an existing
contract. The current regulatory language prohibits an organization
from expanding or entering into a new contract if it has a negative net
worth or has been under sanction during the performance timeframe. We
are proposing to include an organization's record of Star Ratings,
bankruptcy issues, and compliance actions in our methodology going
forward.
10. Marketing and Communications Requirements on MA and Part D Plans To
Assist Their Enrollees (Sec. Sec. 422.2260 and 423.2260, 422.2267 and
423.2267, 422.2274 and 423.2274)
CMS has seen an increase in beneficiary complaints associated with
and has received feedback from beneficiary advocates and stakeholders
concerned about the marketing practices
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of third-party marketing organizations (TPMOs) who sell multiple MA and
Part D products. In 2020, we received a total of 15,497 complaints
related to marketing. In 2021, excluding December, the total was
39,617. We are unable to say that every one of the complaints are a
result of TPMO marketing activities, but based on a targeted search, we
do know that many are related to TPMO marketing. In addition, we have
seen an increase in third party print and television ads, which appears
to be corroborated by state partners. Through rulemaking, we will
address the concerns with TPMOs by means of the following three
proposed updates to the communications and marketing requirements under
42 CFR parts 422 and 423, subpart V: (1) We propose to define TPMOs in
the regulation at Sec. Sec. 422.2260 and 423.2260 to remove any
ambiguity associated with MA plans/Part D sponsors responsibilities for
TPMO activities associated with the selling of MA and Part D plans, (2)
we propose to add a new disclaimer that would be required when TPMOs
market MA plans/Part D products (Sec. Sec. 422.2267(e) and
423.2267(e)), and (3) we propose an update to Sec. Sec. 422.2274 and
423.2274 to require additional plan oversight requirements associated
with TPMOs, in addition to what is already required under Sec. Sec.
422.504(i) and 423.505(i) if the TPMO is a first tier, downstream or
related entity (FDRs).
CMS' January 2021 final rule (86 FR 5864) did not require notice
and taglines, based on the HHS Office for Civil Rights repeal of
certain notice and tagline requirements associated with section 1557 of
the Patient Protection and Affordable Care Act of 2010 (Affordable Care
Act). In the months since the publication of this rule, CMS gained
additional insight regarding the void created by the lack of
notification requirements. Based on the significant population (12.2
percent) of those 65 and older who speak a language other than English
in the home and complaints CMS received through our Complaint Tracking
Module, we propose to require MA and Part D plans create a multi-
language insert that would inform the reader, in the top fifteen
languages used in the U.S., that interpreter services are available for
free. As a note, CMS provides plans a list of all languages that are
spoken by 5 percent or more of the population for every county in the
U.S. We propose to require the inclusion of the multi-language insert
whenever a Medicare beneficiary is provided a CMS required material
(for example, Evidence of Coverage, Annual Notice of Change, enrollment
form, Summary of Benefits) as defined under Sec. Sec. 422.2267(e) and
423.2267(e). Finally, we propose codifying a number of current sub-
regulatory communications and marketing requirements that were
inadvertently not included during the previous updates to 42 CFR parts
422 and 423, subpart V.
11. Greater Transparency in Medical Loss Ratio Reporting (Sec. Sec.
422.2460 and 423.2460)
To improve transparency and oversight concerning the use of Trust
Fund dollars, we are proposing to reinstate the detailed medical loss
ratio (MLR) reporting requirements that were in effect for contract
years 2014 to 2017, which required reporting of the underlying data
used to calculate and verify the MLR and any remittance amount, such as
incurred claims, total revenue, expenditures on quality improving
activities, non-claims costs, taxes, and regulatory fees. In addition,
we are proposing the collection of additional details regarding plan
expenditures so we can better assess the accuracy of MLR submissions,
the value of services being provided to enrollees under MA and Part D
plans, and the impacts of recent rule changes that removed limitations
on certain expenditures that count toward the 85 percent MLR
requirement.
12. Pharmacy Price Concessions to Drug Prices at the Point of Sale
(Sec. 423.100)
The ``negotiated prices'' of drugs, as the term is currently
defined in Sec. 423.100, must include all network pharmacy price
concessions except those contingent amounts that cannot ``reasonably be
determined'' at the point-of-sale. Under this exception, negotiated
prices typically do not reflect any performance-based pharmacy price
concessions that lower the price a sponsor ultimately pays for a drug,
based on the rationale that these amounts are contingent upon
performance measured over a period that extends beyond the point of
sale and thus cannot reasonably be determined at the point of sale.
We are proposing to eliminate this exception for contingent
pharmacy price concessions. We are proposing to delete the existing
definition of ``negotiated prices'' at Sec. 423.100 and to adopt a new
definition for the term ``negotiated price'' at Sec. 423.100, which we
are proposing to define as the lowest amount a pharmacy could receive
as reimbursement for a covered Part D drug under its contract with the
Part D plan sponsor or the sponsor's intermediary (that is, the amount
the pharmacy would receive net of the maximum negative adjustment that
could result from any contingent pharmacy payment arrangement and
before any additional contingent payment amounts, such as incentive
fees). To implement the proposed change at the point of sale, Part D
sponsors and their pharmacy benefit managers (PBMs) would load revised
drug pricing tables reflecting the lowest possible reimbursement into
their claims processing systems that interface with contracted
pharmacies. The proposed changes would take effect on January 1, 2023,
meaning, if finalized, Part D sponsors would need to account for the
changes in the bids that they submit for contract year 2023.
We are also proposing to add a definition of ``price concession''
at Sec. 423.100. Although ``price concession'' is a term important to
the adjudication of the Part D program, it has not yet been defined in
the Part D statute, Part D regulations, or sub-regulatory guidance. We
are proposing to define price concession in a broad manner to include
all forms of discounts and direct or indirect subsidies or rebates that
serve to reduce the costs incurred under Part D plans by Part D
sponsors.
C. Summary of Costs and Benefits
BILLING CODE 4120-01-P
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BILLING CODE 4120-01-C
II. Provisions of the Proposed Rule
A. Improving Experiences for Dually Eligible Individuals
1. Overview and Background
Over 11 million people are concurrently enrolled in both Medicare
and Medicaid. Beneficiaries who are dually eligible for both Medicare
and Medicaid can face significant challenges in navigating the two
programs, which include separate or overlapping benefits and
administrative processes. Fragmentation between the two programs can
result in a lack of coordination for care delivery, potentially
resulting in: (1) Missed opportunities to provide appropriate, high-
quality care and improve health outcomes; and (2) undesirable outcomes,
such as avoidable hospitalizations and poor beneficiary experiences.
Advancing policies and programs that integrate care for dually eligible
individuals is one way in which we seek to address such
fragmentation.\3\
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\3\ For example, see chapter 1 of Medicaid and CHIP Payment and
Access Commission, Report to Congress on Medicaid and CHIP, June
2021, and chapter 12 of Medicare Payment Advisory Committee, June
2019 Report to the Congress: Medicare and the Health Care Delivery
System.
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``Integrated care'' refers to delivery system and financing
approaches that--
Maximize person-centered coordination of Medicare and
Medicaid services, across primary, acute, long-term, behavioral, and
social domains;
Mitigate cost-shifting incentives, including total-cost-
of-care accountability across Medicare and Medicaid; and
Create seamless experiences for beneficiaries.
There is a range of approaches to integrating Medicare and Medicaid
benefits or financing for dually eligible individuals, including
through demonstrations and existing programs. The most prevalent forms
of integrated care use capitated financing, including capitation of
health plans to cover the full range of Medicare and Medicaid services.
Some States have carefully married MA dual eligible special needs plans
(D-SNPs) with Medicaid managed care organizations (MCOs) to create
integrated care programs for dually eligible individuals. Researchers
have generally found positive results from such integrated care
approaches. For example, a study in Minnesota showed that enrollees in
fully integrated Medicare-Medicaid managed care plans had greater
primary care physician use and lower inpatient hospital and emergency
department use in comparison to service delivery when Medicare and
Medicaid-funded services were delivered independently. The study also
found that home and community-based service use was greater for the
fully integrated Medicare-Medicaid managed care plans than the
comparison population and nursing
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facility use was no greater.\4\ A study in Oregon found that dually
eligible individuals enrolled in plans with aligned financial
incentives for Medicare and Medicaid experienced more improvement in
their care relative to those enrolled in nonaligned Medicare Advantage
and Medicaid managed care plans.\5\ Other studies have found that
integrated care programs foster high beneficiary satisfaction,\6\
perform better than non-integrated plans on certain quality metrics,\7\
and provide benefit flexibility needed to allow beneficiaries to
continue living in the community.\8\ Overall, the number of dually
eligible individuals in integrated care or financing models or both has
increased over time, now exceeding 1 million beneficiaries, but it
remains the exception rather than the rule in most States.\9\
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\4\ Anderson, W.L., Feng, Z., & Long, S.K. Minnesota Managed
Care Longitudinal Data Analysis, prepared for the U.S. Department of
Health and Human Services Assistant Secretary for Planning and
Evaluation (ASPE) (March 31, 2016). Retrieved from: https://aspe.hhs.gov/report/minnesota-managed-care-longitudinal-data-analysis.
\5\ Kim, H., Charlesworth, C.J., McConnell, K.J., Valentine,
J.B., and Grabowski, D.C. ``Comparing Care for Dual-Eligibles Across
Coverage Models: Empirical Evidence from Oregon'', Medical Care
Research and Review, (November 15, 2017) 1-17. Retrieved from:
https://journals.sagepub.com/doi/abs/10.1177/1077558717740206.
\6\ Health Management Associates. Value Assessment of the Senior
Care Options (SCO) Program (July 21, 2015). Retrieved from https://www.mahp.com/wp-content/uploads/2017/04/SCO-White-Paper-HMA-2015_07_20-Final.pdf.
\7\ Medicare Payment Advisory Committee. ``Chapter 3, Care
coordination programs for dual-eligible beneficiaries.'' In June
2012 Report to Congress: Medicare and Health Care Delivery System
(June 16, 2012). Retrieved from https://www.medpac.gov/wp-content/uploads/import_data/scrape_files/docs/default-source/reports/jun12_ch03.pdf.
\8\ Ibid.
\9\ CMS Medicare-Medicaid Coordination Office FY 2020 Report to
Congress, available at: https://www.cms.gov/files/document/reporttocongressmmco.pdf.
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An increasing number of dually eligible individuals are enrolled in
managed care plans. The broader trend toward managed care presents
opportunities for integrated care. It also presents risks for further
fragmentation and complexity. In fact, while enrollment in integrated
care has increased, it is also becoming increasingly likely that dually
eligible individuals are in one sponsor's Medicaid MCO and a
competitor's D-SNP. The result: Duplicative health risk assessments
(HRAs); multiple ID cards, handbooks, and provider and pharmacy
directories; strong incentives for cost-shifting where possible;
multiple care coordinators; more complex billing processes for
providers; and similar other fragmented care, burdens, or increased
costs.
The Medicare Payment Advisory Commission (MedPAC), Medicaid and
CHIP Payment and Access Commission (MACPAC), and a wide array of health
policy organizations have long pushed for greater CMS investment in
integrated care. Over the last few years, MedPAC and MACPAC have
written extensively on opportunities to promote integration through
managed care policies.\10\
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\10\ Most recently, see MACPAC's June 2021 Report to Congress
and MedPAC's June 2019 Report to Congress.
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Section 2602 of the Patient Protection and Affordable Care Act of
2010 (Pub. L. 111-148) (Affordable Care Act) established the Medicare-
Medicaid Coordination Office (MMCO) within CMS to better align and
integrate benefits for dually eligible individuals, including specific
responsibilities. Section 50311(b)(2) of the Bipartisan Budget Act
(BBA) of 2018 amended that provision to also charge MMCO with--
Developing regulations and guidance related to the
integration or alignment of policy and oversight under Medicare and
Medicaid regarding D-SNPs; and
Serving as the single point of contact for States on D-SNP
issues.
In two recent MA/Part D rulemakings, CMS has adopted regulations
\11\ to: (1) Promote better information sharing between States and D-
SNPs; (2) unify appeals processes across Medicare and Medicaid for
certain D-SNPs that are also capitated for Medicaid benefits; and (3)
phase out ``D-SNP look-alike'' plans that enroll a high percentage of
dually eligible individuals without meeting the requirements for D-
SNPs.\12\
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\11\ For a discussion of codified requirements for information
sharing between States and D-SNPs and unified appeals processes, see
the final rule titled ``Medicare and Medicaid Programs; Policy and
Technical Changes to the Medicare Advantage, Medicare Prescription
Drug Benefit, Programs of All-Inclusive Care for the Elderly (PACE),
Medicaid Fee-For-Service, and Medicaid Managed Care Programs for
Years 2020 and 2021,'' (84 FR 15710 through 15717 and 84 FR 15720
through 15744) at: https://www.federalregister.gov/documents/2019/04/16/2019-06822/medicare-and-medicaid-programs-policy-and-technical-changes-to-the-medicare-advantage-medicare. For a
discussion of codified contract limitations on D-SNP look-alike
plans, see the final rule titled ``Medicare Program; Contract Year
2021 Policy and Technical Changes to the Medicare Advantage Program,
Medicare Prescription Drug Benefit Program, and Medicare Cost Plan
Program,'' (85 CFR 33805 through 33820) at: https://www.federalregister.gov/documents/2020/06/02/2020-11342/medicare-program-contract-year-2021-policy-and-technical-changes-to-the-medicare-advantage-program.
\12\ For a discussion of D-SNP look-alikes, see the proposed
rule titled ``Medicare and Medicaid Programs; Contract Year 2021 and
2022 Policy and Technical Changes to the Medicare Advantage Program,
Medicare Prescription Drug Benefit Program, Medicaid Program,
Medicare Cost Plan Program, and Programs of All-Inclusive Care for
the Elderly,'' (85 FR 9018 through 9025) at: https://www.govinfo.gov/content/pkg/FR-2020-02-18/pdf/2020-02085.pdf.
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Despite this recent work, additional actions are needed to maximize
the potential of D-SNPs to deliver person-centered integrated care--and
ultimately better health outcomes and independence in the community--
for dually eligible older adults, people with disabilities, and people
with end stage renal disease.
Maximizing the potential of D-SNPs to achieve these goals will
require a sustained effort over multiple years, including--
Partnership with and technical assistance for States;
Technical assistance and support for providers and health
plans, especially among the local not-for-profit plans that
disproportionately serve Medicaid beneficiaries;
Monitoring and oversight that protects beneficiaries and
promotes person-centered coordination of care; and
Federal rulemaking to raise the bar on integration without
excessive disruption for enrollees.
We are working to improve and increase options for more integrated
care in a variety of ways, including through D-SNPs and Medicare-
Medicaid Plans (MMPs).
a. Dual Eligible Special Needs Plans
Special needs plans (SNPs) are MA plans created by the Medicare
Prescription Drug, Improvement, and Modernization Act of 2003 (Pub. L.
108-173) that are specifically designed to provide targeted care and
limit enrollment to special needs individuals. Under section 1859(b)(6)
of the Act, SNPs restrict enrollment to certain populations. The most
common type of SNP is a dual eligible special needs plan, or D-SNP, in
which enrollment is limited to individuals entitled to medical
assistance under a State plan under title XIX of the Act.
D-SNPs are intended to integrate or coordinate care for dually
eligible individuals more effectively than standard MA plans or the
original Medicare fee-for-service (FFS) program by focusing enrollment
and care management on this population. As of January 2021,
approximately 3.3 million dually eligible individuals (more than 1 of
every 4 dually eligible individuals) were enrolled in 627 D-SNPs.\13\
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\13\ Centers for Medicare & Medicaid Services. SNP Comprehensive
Report (January 2021). Retrieved from https://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/MCRAdvPartDEnrolData/Special-Needs-Plan-SNP-Data.html.
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[[Page 1851]]
Federal statute and implementing regulations have established
several requirements for D-SNPs in addition to those that apply to all
MA plans to promote coordination of care, including HRA requirements as
described in section 1859(f)(5)(A)(ii)(I) of the Act and at Sec.
422.101(f)(1)(i), evidence-based models of care (MOCs) as described in
section 1859(f)(5)(A)(i) of the Act and at Sec. 422.101(f), and
contracts with State Medicaid agencies as described in section
1859(f)(3)(D) of the Act and at Sec. 422.107. The State Medicaid
agency contracting requirement allows States to require greater
integration of Medicare and Medicaid benefits from the D-SNPs in their
markets.
Most recently, section 50311(b) of the BBA of 2018 amended section
1859 of the Act to add new requirements for D-SNPs, beginning in 2021,
including minimum integration standards, coordination of the delivery
of Medicare and Medicaid benefits, and unified appeals and grievance
procedures for integrated D-SNPs, the last of which we implemented
through regulation to apply to certain D-SNPs with exclusively aligned
enrollment, termed ``applicable integrated plans.'' These requirements,
along with clarifications to existing regulations, were codified in the
``Medicare and Medicaid Programs; Policy and Technical Changes to the
Medicare Advantage, Medicare Prescription Drug Benefit, Programs of
All-Inclusive Care for the Elderly (PACE), Medicaid Fee-For-Service,
and Medicaid Managed Care Programs for Years 2020 and 2021'' final rule
(84 FR 15696 through 15744) (hereinafter referred to as the April 2019
final rule).\14\
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\14\ See https://www.govinfo.gov/content/pkg/FR-2019-04-16/pdf/2019-06822.pdf.
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For a more comprehensive review of D-SNPs and legislative history,
see the proposed rule titled ``Medicare and Medicaid Programs; Contract
Year 2021 and 2022 Policy and Technical Changes to the Medicare
Advantage Program, Medicare Prescription Drug Benefit Program, Medicaid
Program, Medicare Cost Plan Program, and Programs of All-Inclusive Care
for the Elderly,'' (85 FR 9018 through 9021) which appeared in the
Federal Register on February 18, 2020 (hereinafter referred to as the
February 2020 proposed rule).\15\
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\15\ See https://www.govinfo.gov/content/pkg/FR-2020-02-18/pdf/2020-02085.pdf.
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b. Medicare-Medicaid Plans
To test additional models of integrated care, we established the
Medicare-Medicaid Financial Alignment Initiative (FAI) in July 2011
with the goal of improving outcomes and experiences for full-benefit
dually eligible individuals while reducing costs for both States and
the Federal government. Although the FAI includes two models, the model
with the largest number of States participating is a capitated model
through which CMS, the State, and health plans (called Medicare-
Medicaid Plans or MMPs) enter into three-way contracts to coordinate
the full array of Medicare and Medicaid services for members.
Certain elements of the capitated model demonstrations vary by
State, but all MMPs include--
A beneficiary advisory committee or governance board to
provide ongoing input on plan operations;
An integrated set of member materials, including provider
directories, beneficiary notices, and a single ID card;
Person-centered care planning, including HRAs and care
plans;
Care coordination and assistance with care transitions;
Aligned Medicare and Medicaid plan enrollment and
disenrollment effective dates;
Medicare provider network adequacy standards specific to
the dually eligible individual population;
Integrated grievance and appeal processes at the plan
level;
Joint oversight by CMS and the States through contract
management teams;
Benefit flexibility, an integrated medical loss ratio
(MLR), and other financing provisions intended to promote person-
centeredness and mitigate incentives for cost-shifting across programs;
and
A set of CMS core and State-specific quality measures, a
subset of which are part of performance-based risk through a quality
withhold on the payment to the MMP.
CMS and States partnered with MMPs to create a seamless experience
for beneficiaries, but MMPs operate as both MA organizations and
Medicaid managed care organizations. As such, unless waived by CMS,
MMPs are required to comply with Medicaid managed care requirements
under 42 CFR part 438, with MA (also known as Part C) requirements in
title XVIII of the Act as well as 42 CFR part 422 and, with regard to
the Medicare prescription drug benefit, Part D requirements in title
XVIII of the Act and 42 CFR part 423. Section 1115A of the Act (as
added by section 3021 of the Affordable Care Act) authorizes waiver of
certain Medicare provisions and CMS used that authority to waive
several Medicare requirements for the FAI. For States participating in
the capitated model, CMS typically uses authority under section
1115(a), 1915(b), 1915(c), or 1932(a) of the Act to waive or exempt the
State from certain provisions of title XIX of the Act or establish the
authority to deliver Medicaid services through managed care.
As of July 2021, there are 39 MMPs in nine States serving
approximately 400,000 members.\16\
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\16\ MMP enrollment as of December 2020. See CMS Monthly
Enrollment by Contract Report (December, 2020). Retrieved from
https://www.cms.gov/research-statistics-data-and-systemsstatistics-trends-and-reportsmcradvpartdenroldatamonthly/enrollment-contract-2020-12.
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While an independent evaluation of the FAI is still underway, we
have already gleaned several lessons regarding integrated, managed care
from the capitated financial alignment model:
Enrollee participation in governance helps identify and
address barriers to high-quality, coordinated care. Stakeholder
engagement has been an important tenet of the FAI since its inception.
We required participating States to work with a variety of
stakeholders, including beneficiaries and their advocates, as a
condition of demonstration approval and implementation processes. Some
have cultivated robust and impactful advisory bodies. For example,
Massachusetts developed a One Care Implementation Council,\17\ at least
half of whose membership is comprised of enrollees and/or their
representatives, charged with tracking quality of services, providing
support and input to the State, and promoting accountability and
transparency. The three-way contracts used in the capitated financial
alignment model require MMPs to establish enrollee advisory committees
and/or recruit enrollees to governing boards to ensure plans regularly
obtain enrollee input on issues of program management. These advisory
committees often provide input on enrollee materials, access to covered
services, outreach campaigns, and other topics. Not every advisory
committee operates at the same level, and many MMPs have had to
recalibrate their approaches to ensure robust participation over time,
but all have made strides toward seeking out and incorporating enrollee
feedback. We believe such mechanisms help MMPs
[[Page 1852]]
improve the experiences of dually eligible individuals.
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\17\ For more information on the One Care Implementation
Council, see the Center for Consumer Engagement in Health Innovation
at Community Catalyst & the LeadingAge LTSS Center @UMass Boston.
``The One Care Implementation Council: Stakeholder Engagement Within
a Duals Demonstration Initiative.'' (June, 2018). Retrieved from
https://www.healthinnovation.org/resources/publications/body/One-Care-Implementation-Council-Review-June-2018-1.pdf.
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Assessment processes are a vehicle for identifying and
addressing unmet need, particularly those related to social
determinants of health. MMPs are required to offer care coordination
services to each beneficiary, including an HRA of the enrollee's
physical, psychosocial, and functional status which meet all minimum
requirements for MA plans in section 1859(f)(5)(A)(ii) of the Act but
often include additional elements to assess social risk factors. As of
September 2020, MMPs had performed over 1.3 million HRAs, and in doing
so identified significant unmet need among members, particularly
related to food insecurity and housing instability.\18\ For example, we
commonly learn of HRAs identifying people with no regular source of
care, untreated chronic conditions, unsafe living conditions, and/or
imminent eviction or homelessness. By identifying these unmet needs
through the HRA process, MMPs are then able to address them with
interventions from care coordinators, connections to community
organizations, and by incorporating goals and actions into beneficiary
care plans.
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\18\ MMP reported monitoring measure data. Measure data are
provided for informational purposes only and do not constitute
official evaluation results. Full measure specifications can be
found in the reporting requirements documents, available at: https://www.cms.gov/Medicare-Medicaid-Coordination/Medicare-and-Medicaid-Coordination/Medicare-Medicaid-Coordination-Office/FinancialAlignmentInitiative/MMPInformationandGuidance/MMPReportingRequirements.html.
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Medicare-Medicaid integration correlates with high levels
of beneficiary satisfaction. MMP members report high levels of
satisfaction with their MMPs through member experience surveys. When
asked to rate their health plan on a scale from 0 to 10 (with 0 being
the worst possible and 10 being the best possible), 91 percent of
respondents rated their health plan and health care a 7 or higher in
2019, the most recent year for which data are available.\19\ Sixty-six
percent of all respondents rated their MMP a 9 or 10 in 2019, up from
59 percent in 2016.\20\ These ratings have improved continuously (by
five percentage points per year on average) since the MMPs started
reporting such data in 2015 and are on par with ratings in the broader
Medicare Advantage program.\21\
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\19\ Centers for Medicare & Medicaid Services. Enrollee
Experiences in the Medicare-Medicaid Financial Alignment Initiative:
Results through the 2019 CAHPS Surveys. (October 2020) Retrieved
from https://www.cms.gov/files/document/faicahpsresults.pdf.
\20\ Ibid.
\21\ CMS analysis of MMP and Medicare Advantage CAHPS data 2015-
2019.
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Carving in Medicaid behavioral health benefits helps
promote better coordination of behavioral health and physical health
services. Behavioral health conditions are pervasive among dually
eligible individuals. For example, nearly one-third of individuals who
are dually eligible for Medicare and Medicaid have been diagnosed with
a serious mental illness, such as schizophrenia, bipolar disorder, or
major depressive disorder, a rate almost three times higher than for
non-dually eligible Medicare beneficiaries.\22\ Fragmented physical and
behavioral health care, delivered across multiple providers and funding
sources, can decrease access to care and lead to poor health
status.\23\ MMPs in all capitated demonstration States except for
California and Michigan include Medicaid behavioral health benefits in
their plan benefit package. In California, specialty mental health
services and substance use disorder treatment covered by Medicaid are
financed and administered by county behavioral health departments, and
MMPs are required to coordinate with the counties for members served by
both entities. Coordination between the MMPs and the counties has
varied by county and has often been difficult; challenges include
confusion for plans over county-level variation on which services are
covered by the county or the MMP, limited behavioral health provider
resources to participate in interdisciplinary care teams, and legal and
communication barriers to sharing data between county providers and
MMPs.
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\22\ Congressional Budget Office. ``Dual-Eligible Beneficiaries
of Medicare and Medicaid: Characteristics, Health Care Spending, and
Evolving Policies.'' (June, 2013). Retrieved from: https://www.cbo.gov/sites/default/files/113th-congress-2013-2014/reports/44308dualeligibles2.pdf. This report classified Medicare enrollees
as having a mental illness if they had a diagnosis from the previous
year of schizophrenia; major depressive, bipolar, and paranoid
disorders; or other major psychiatric disorders.
\23\ Medicaid and CHIP Payment and Access Commission.
``Integration of Behavioral and Physical Health Services in
Medicaid.'' (March, 2016). Retrieved from: https://www.macpac.gov/wp-content/uploads/2016/03/Integration-of-Behavioral-and-Physical-Health-Services-in-Medicaid.pdf.
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Integrated beneficiary communication materials can enhance
the beneficiary experience. The Medicare and Medicaid programs have
different, and sometimes inconsistent, requirements for how plans
communicate with individuals. CMS and partnering States, however,
require MMPs to provide a single set of integrated member materials
designed to meet Federal and State requirements and convey information
to members in a more streamlined fashion. CMS tested such materials
with beneficiaries to maximize readability and understanding.
Effective joint oversight of integrated managed care
products is possible. Through the FAI, we have shown it is possible to
create a successful framework for joint State and CMS oversight and
contract management. Contract management teams (CMTs) consisting of
State Medicaid and CMS staff work hand in hand to assure compliance
with the relevant Medicare, Medicaid, and State requirements and MMP
three-way contract requirements, and to promote MMP performance in
meeting the needs and preferences of beneficiaries. Through each CMT,
State and CMS staff coordinate to jointly issue guidance and
operational clarification and, as needed, may coordinate to issue joint
CMS-State compliance actions. CMTs regularly meet with State ombudsman
organizations, State-convened advisory groups, and may also meet with
local stakeholders, such as beneficiary advocates, enabling more rapid
problem-solving and real-time feedback on plan performance and
beneficiary experience.\24\ CMS has also developed and refined audit
protocols specific to three-way contracts between CMS, the States, and
the MMPs, and CMS and State staff coordinate to avoid scheduling
conflicting Medicare and Medicaid audits that can cause a plan to split
resources between two regulators. Based on feedback from States and
MMPs and our own experiences for the last eight years, we believe these
joint oversight processes, along with having performance data specific
to the local MMPs, have improved communications and driven performance
improvement.
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\24\ RTI International, ``Financial Alignment Initiative
Massachusetts Once Care: Third Evaluation Report,'' (April 2019),
Retrieved from: https://innovation.cms.gov/files/reports/fai-ma-thirdevalrpt.pdf; RTI International, ``Financial Alignment
Initiative Michigan MI Health Link First Evaluation Report (Sept
2019), Retrieved from: https://innovation.cms.gov/files/reports/fai-mi-firstevalrpt.pdf; RTI International, ``Financial Alignment
Initiative MyCare Ohio: First Evaluation Report ``(Nov 15 2018),
Retrieved from: https://innovation.cms.gov/files/reports/fai-oh-firstevalrpt.pdf; RTI International, ``Financial Alignment
Initiative South Carolina Healthy Connections Prime: First
Evaluation Report (Sept 2019), Retrieved from: https://innovation.cms.gov/files/reports/fai-sc-firstevalrpt.pdf.
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Integrated care and joint oversight provide a platform for
quality improvement. The capitated model demonstrations have shown it
is
[[Page 1853]]
possible to effectively incentivize innovation and investment for
better serving the dually eligible population. MMPs and CMTs
collaborate on continuous performance improvement. Like MA plans, MMPs
report quality and performance data such as Consumer Assessment of
Healthcare Providers and Systems (CAHPS) and Healthcare Effectiveness
Data and Information Set (HEDIS) at the contract level. Because the MMP
is the only plan under the three-way contract, CMS and the State have
access to performance and quality data specific to each individual MMP.
(This is similar to how States generally approach Medicaid managed care
contracts and quality reporting. In contrast, a D-SNP may be one of
many plan benefit packages under a single MA contract, making it
difficult to get a true picture of a particular MA plan's performance.)
CMS routinely shares State and national performance data on CAHPS and
HEDIS metrics with States and MMPs to identify high and low performing
plans. Through the CMTs, State and CMS staff have worked with MMPs to
identify specific quality metrics to drive performance improvement and
have developed specific quality and performance improvement projects at
an MMP and/or demonstration level. These efforts have helped to drive
significant year-over-year improvement in CAHPS and HEDIS measures.
From 2016 to 2018, MMPs as a group improved performance on measures
related to care coordination like Care for Older Adults (by an average
of 17 percent across three separate measures) and Medication
Reconciliation Post-Discharge (by 54 percent), and on key outcome
measures like Controlling High Blood Pressure (by 16 percent) and Plan
All-Cause Readmissions (17 percent reduction for beneficiaries age 65
and over).\25\ Compared to MA plans as a group, MMPs improved at a
higher rate on these measures over the same time period. MA plans as a
group improved by an average of 5 percent across the Care for Older
Adults measures (although only D-SNPs report those measures) and by 32
percent on the Medication Reconciliation Post-Discharge measure, while
the Plan All-Cause Readmissions measure had a 16 percent reduction for
beneficiaries age 65 and over.\26\ Overall, MA plans saw no change to
performance on the Controlling High Blood Pressure measure.\27\
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\25\ CMS analysis of the MMP performance on HEDIS data reported
2017-2019.
\26\ CMS analysis of Medicare Advantage performance on HEDIS
data reported 2017-2019.
\27\ Ibid.
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There is potential for market distortions in areas with
multiple options targeting the same population. The MMP experience has
shown that we can create a competitive market among MMPs with multiple
choices for beneficiaries in the same service area and maintain high
expectations for plans around care coordination and cost effectiveness.
However, it has also shown the potential for beneficiary confusion and
disruption in markets where MMPs are competing with other products
targeting dually eligible individuals, including D-SNPs and, more
recently, D-SNP look-alikes. For example, fully integrated D-SNPs (FIDE
SNPs) served the same population as MMPs that were under New York's
Fully Integrated Dual Advantage (FIDA) capitated model demonstration
and the FIDE SNPs were offered by the same parent organization as the
MMPs, creating confusion among beneficiaries and providers about each
program's role.\28\ Differences in Medicare capitation payments gave
parent organizations a financial incentive to prioritize enrollment in
FIDE SNPs over MMPs.\29\ In addition to the financial challenges, the
MMPs experienced low enrollment spread among a high number of MMPs \30\
due to providers not wanting to meet prescriptive care coordination
requirements and encouraging patients not to participate. In
California, D-SNP look-alikes emerged following the State's decision to
limit eligibility for D-SNPs to beneficiaries not otherwise eligible
for MMPs.\31\ In its June 2018 report to Congress, MedPAC describes
broker commissions as another factor incentivizing enrollment in the D-
SNP look-alike plans over the MMPs in States like California that
prohibit MMPs from using brokers.\32\ For a more thorough discussion of
market dynamics in New York and California, see MedPAC's June 2018
report to Congress.\33\ For a more comprehensive review of D-SNP look-
alike plans, see pages 9019-9021 in the February 2020 proposed
rule.\34\
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\28\ Medicare Payment Advisory Committee. ``Chapter 9, Managed
care plans for dual eligible beneficiaries.'' In June 2018 Report to
Congress: Medicare and Health Care Delivery System (June 15, 2018).
Retrieved from https://www.medpac.gov/docs/default-source/reports/jun18_ch9_medpacreport_sec.pdf?sfvrsn=0.
\29\ Ibid.
\30\ Per MedPAC's June 2018 report, as of June 2017, 156,000
full-benefit dually eligible individuals were eligible to
participate in FIDA, but only 4,708 individuals (3 percent) were
enrolled among 14 MMPs.
\31\ Pursuant to Welfare and Institutions Code section
14132.277(d), for seven counties, DHCS only offered D-SNP contracts
(that is, contracts between the State and the D-SNP that are
required under 42 CFR 422.107 for an MA organization to offer a D-
SNP) to plans that were approved as of 1/1/13 and new enrollment
into those D-SNPs is limited to beneficiaries not otherwise eligible
for Medicare-Medicaid plans. The State also did not permit existing
D-SNPs to expand service area into the seven counties.
\32\ Medicare Payment Advisory Committee. ``Chapter 9, Managed
care plans for dual eligible beneficiaries.'' In June 2018 Report to
Congress: Medicare and Health Care Delivery System (June 15, 2018).
Retrieved from https://www.medpac.gov/docs/default-source/reports/jun18_ch9_medpacreport_sec.pdf?sfvrsn=0.
\33\ Ibid.
\34\ As finalized in Sec. 422.514 by the ``Medicare Program;
Contract Year 2021 Policy and Technical Changes to the Medicare
Advantage Program, Medicare Prescription Drug Benefit Program,
Medicaid Program, and Medicare Cost Plan Program'' (85 FR 33796
through 33911) (hereinafter referred as the May 2020 final rule),
CMS will no longer enter into a contract with a new D-SNP look-alike
beginning in CY 2022 or an existing D-SNP look-alike beginning in CY
2023.
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State investment is critical to successful implementation
of integrated care either through MMPs or D-SNPs. True integration of
Medicare and Medicaid requires long-term State participation. However,
interest and capacity in pursuing integrated care for dually eligible
individuals varies considerably from State to State, and sometimes from
year to year. One of the many lessons from the MMP experience has been
that standing up a demonstration of this scope requires significant
State resources. However, even outside of MMPs, many of the features of
integration also require significant State effort. States that have
successfully utilized D-SNP contracts to integrate or align Medicare
and Medicaid programmatic and administrative elements outside of the
FAI have also invested in building State capacity, including
establishing dedicated staff or contractors with Medicare knowledge and
expertise, building technical capacity to integrate Medicare and
Medicaid data, and creating analytic resources to support ongoing
program operations and oversight.\35\ For example, to maximize
integration opportunities, D-SNP members may also enroll in the same
organization's Medicaid plan. State investment in establishing
enrollment and assignment processes to enable alignment of Medicare and
Medicaid enrollment require upfront and ongoing monitoring resources.
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\35\ A. Kruse and M. Herman Soper. State Efforts to Integrate
Care for Dually Eligible Beneficiaries: 2020 Update. Center for
Health Care Strategies, Inc., February 2020. Available at https://www.chcs.org/media/State-Efforts-to-Integrate-Care-for-Dually-Eligible-Beneficiaries_022720.pdf.
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[[Page 1854]]
Since the outset of the FAI, our shared goal with State partners
has been to develop models that promote greater Medicare-Medicaid
integration that, if successful, could be implemented on a broader
scale. Below we propose to incorporate into the broader MA program many
of the MMP practices that successfully improved experiences for dually
eligible individuals.
2. Summary of D-SNP Proposals Related to MMP Characteristics
Many of the proposals that follow would incorporate certain MMP
policies into the regulations governing D-SNPs or, in several cases,
certain types of D-SNPs. We describe those proposals in greater detail
in this section of this proposed rule. Table 1 summarizes how our
proposals relate to MMP policies.
BILLING CODE 4120-01-P
[GRAPHIC] [TIFF OMITTED] TP12JA22.004
BILLING CODE 4120-01-C
3. Enrollee Participation in Plan Governance (Sec. 422.107)
CMS believes managed care plans derive significant value from
engaging enrollees in defining, designing, participating in, and
assessing their care systems.\36\ By soliciting and responding to
enrollee input, plans can better ensure that policies and procedures
are responsive to the needs, preferences, and values of enrollees and
their families and caregivers. One of the ways managed care plans can
engage dually eligible individuals is by including enrollees in plan
governance, such as establishing enrollee advisory committees and
placing enrollees on governing boards. Engaging enrollees in these ways
seeks to keep enrollee and caregiver voices front and center in plan
operations and can help plans achieve high-quality, comprehensive, and
coordinated care.\37\ Federal regulations for other programs, such as
the Programs of All-Inclusive Care for the Elderly and Medicaid managed
care plans that cover long-term services and supports (LTSS) include
requirements for stakeholder engagement and committees, including input
from beneficiaries. We describe these requirements later in this
section.
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\36\ Centers for Medicare & Medicaid Services. (n.d.). Person &
Family Engagement Strategy: Sharing with Our Partners. Retrieved
from https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/QualityInitiativesGenInfo/Downloads/Person-and-Family-Engagement-Strategy-Summary.pdf.
\37\ Resources for Integrated Care and Community Catalyst,
``Listening to the Voices of Dually Eligible Beneficiaries:
Successful Member Advisory Councils'', 2019. Retrieved from: https://www.resourcesforintegratedcare.com/Member_Engagement/Video/Listening_to_Voices_of_Dually_Eligible_Beneficiaries.
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Stakeholder engagement has been an important tenet of the FAI since
its inception. As required by the three-way contracts between CMS,
States, and MMPs, all MMPs established enrollee advisory committees.
These enrollee advisory committees provide a mechanism for MMPs to
solicit feedback directly from enrollees, assisting MMPs in identifying
and resolving emerging issues, and ensuring they meet the needs of
dually eligible individuals. While three-way contract terms differ by
State, all three-way contracts require the enrollee advisory committees
to meet at least quarterly, be comprised of enrollees, family members,
and other caregivers that reflect the diversity of the demonstration
population, and provide regular feedback to the MMP's governing board.
MMPs have flexibility in conducting these meetings, including
determining how to recruit and train enrollees, number of participants,
[[Page 1855]]
discussion topics, and how feedback is disseminated and used.
CMS's contractor Resources for Integrated Care partnered with
Community Catalyst, a non-profit advocacy organization, to offer a
series of webinars and other written technical assistance to help
enhance MMPs' operationalization of these committees.\38\ In their
work, the Resources for Integrated Care and Community Catalyst
identified some practices leading to successful enrollee advisory
committees. These include MMP efforts to--
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\38\ Resources for Integrated Care and Community Catalyst,
``Member Engagement in Plan Governance Webinar Series'', 2019.
Retrieved from: https://www.resourcesforintegratedcare.com/concepts/member_engagement.
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Recruit enrollees through care coordinator referrals and
community outreach events;
Listen to enrollee feedback;
Be responsive to enrollee feedback by identifying
meaningful changes made because of comments shared and, if the plan is
not able to implement a suggestion, providing a rationale;
Disseminate feedback to appropriate departments across the
plan;
Promote consistent enrollee participation through supports
like transportation to the committee meetings, meals, and a stipend;
and
Provide ongoing training to enrollees to help them feel
comfortable and empowered to provide feedback.\39\
---------------------------------------------------------------------------
\39\ Resources for Integrated Care and Community Catalyst,
``Listening to the Voices of Dually Eligible Beneficiaries:
Successful Member Advisory Councils'', 2019. Retrieved from: https://www.resourcesforintegratedcare.com/Member_Engagement/Video/Listening_to_Voices_of_Dually_Eligible_Beneficiaries.
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In late 2018, Federal and State officials led conversations with
MMPs to gain a better understanding of the enrollee advisory
committees, promising practices, challenges, and how plans are using
the feedback received from enrollees and caregivers. A significant
number of MMPs reported value from having an advisory committee and
that the committee contributes to operational improvements through: (1)
Understanding challenges with community resources and potential gaps in
services; (2) improving enrollee communications, including printed
materials and the website enhancements; (3) identifying barriers to
medication adherence and what adherence tools might be most useful to
enrollees; and (4) improving delivery of non-emergency transportation,
dental, vision, and over-the-counter benefits. A few MMPs reported a
neutral value of the advisory committee meetings, citing benefits from
enrollee feedback but also challenges in enrollee participation and
willingness to engage on issues beyond their personal circumstances.
Overall, though, the MMPs reported the committees provided a valuable
perspective that shapes the plan's approach to recovery, wellness, and
overall access to health care as well as prioritize areas where
additional assistance is needed for enrollees.
More recently, MMPs have utilized enrollee advisory committees to
gain insight into the effectiveness of specific enrollee materials. For
example, some MMPs have shared redacted care plans with enrollee
advisory committees for enrollee feedback. Other MMPs have shared draft
influenza vaccination outreach materials with their enrollee advisory
committees and used the quarterly meetings to discuss influenza
prevention. During 2020 and 2021, MMPs have used these committees to
discuss ways to educate enrollees about COVID-19 prevention and
vaccines. We have had the opportunity to observe some of these meetings
and found the dialogue between enrollees and their caregivers and the
MMPs to be open and constructive, with all parties interested in
sharing information, listening, and identifying solutions. Other
programs overseen by CMS include similar committees or mechanisms for
beneficiaries to provide feedback and have a role in plan
administration.
a. Participant Advisory Committees in PACE Organizations
In addition to MMPs, Programs of All-Inclusive Care for the Elderly
(PACE) organizations, per Sec. 460.62(b), must establish participant
advisory committees to advise the PACE organization governing body on
matters of concern to participants. The majority of the 51,000 PACE
participants are dually eligible individuals.\40\
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\40\ CMS, Medicare Advantage, Cost, PACE, Demo, and Prescription
Drug Plan Contract Report--Monthly Summary Report (Data as of June
2021). Retrieved from: https://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/MCRAdvPartDEnrolData/Monthly-Contract-and-Enrollment-Summary-Report.
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CMS initially required PACE organizations to establish consumer
advisory committees as part of the Federal regulations codifying the
PACE program in a November 1999 interim final rule with comment period
(IFC) for PACE (64 FR 66234). The November 1999 IFC noted that consumer
participation through advisory committees is a ``well accepted
community organization vehicle to maximize the involvement of consumers
in a program designed to serve them'' and that through the use of a
consumer advisory committee consumers are also ``likely to feel a
greater stake in the operation of the program'' (64 FR 66242). The
original regulation, codified at Sec. 460.62, required PACE
participants and participant representatives to comprise the majority
of committee membership, but there was no Federal requirement relating
to how frequently PACE organizations were required to convene the
committees.
In a December 2006 final rule (71 FR 71244 through 71337), we made
minor revisions to the PACE consumer advisory committee regulation text
at Sec. 460.62, including changing the name to participant advisory
committee (71 FR 71265). We also clarified in the preamble that the
final rule was not specifying the size of the participant advisory
committee but that we expected each committee to be representative of
the size and population of the PACE organization's participants.
The requirements at Sec. 460.62 allow PACE organizations
flexibility in determining the frequency, scope, and participation on
these advisory committees. Through its many years of experience
overseeing PACE organizations, CMS has learned that PACE organizations
value the participant advisory committees as an important way to
receive direct feedback from PACE participants to improve program
policy and operations. Attendance at participant advisory committees
may include PACE organization leadership, including executive directors
and PACE center directors. Since PACE participants visit the PACE
center at least once per week, feedback provided by PACE participants
at the participant advisory committees is generally focused on
challenges with transportation between the PACE center and their
residences and preferences for meals and activities provided at the
PACE center. Per Sec. 460.62(c), PACE organizations must have a
participant representative on their governing body. These participant
representatives act in part as a liaison of the participant advisory
committee to the PACE organization governing body and the participant
advisory committee, presenting issues from the participant advisory
committee to the governing body. The link between the participant
advisory committee and the governing body helps to elevate issues
raised by participants to PACE organization leadership.
[[Page 1856]]
b. Member Advisory Committees in Medicaid Managed Care Plans
Medicaid managed care plans that cover long-term services and
supports (LTSS) are also required to solicit active member and other
stakeholder input through the use of a member advisory committee.
Recognizing that stakeholder engagement is an important member
protection and is critical to the success of Medicaid managed LTSS
programs, CMS requires certain Medicaid managed care plans providing
LTSS to establish and maintain a member advisory committee. Per 42 CFR
438.110, as adopted in the ``Medicaid and Children's Health Insurance
Program (CHIP) Programs; Medicaid Managed Care, CHIP Delivered in
Managed Care, and Revisions Related to Third Party Liability'' final
rule (81 FR 27655 through 27658) (hereinafter referred to as the May
2016 final rule), when LTSS are covered under a risk contract between a
State and a Medicaid managed care plan (that is a Medicaid managed care
organization (MCO), prepaid inpatient health plan (PIHP), or prepaid
ambulatory health plan (PAHP)), each Medicaid managed care plan must
establish a member advisory committee. The committee must include at
least a reasonably representative sample of the LTSS population, or
other individuals representing those members, covered under the
contract with the Medicaid managed care plan. CMS designed this
requirement in a way that gives managed care plans covering LTSS
flexibility to work with their stakeholder communities to establish the
most effective member engagement process.
c. Proposal for D-SNP Enrollee Advisory Committees
We believe that the establishment and maintenance of an enrollee
advisory committee is a valuable beneficiary protection to ensure that
enrollee feedback is heard by D-SNPs and to help identify and address
barriers to high-quality, coordinated care for dually eligible
individuals. Therefore, we propose at Sec. 422.107(f) that any MA
organization offering one or more D-SNPs in a State must establish and
maintain one or more enrollee advisory committees to solicit direct
input on enrollee experiences. We also propose at Sec. 422.107(f) that
the committee include a reasonably representative sample of individuals
enrolled in the D-SNP(s) and solicit input on, among other topics, ways
to improve access to covered services, coordination of services, and
health equity for underserved populations.
We propose to establish the new paragraph at Sec. 422.107(f) under
our authority at section 1856(b)(1) of the Act to establish in
regulation other standards not otherwise specified in statute that are
both consistent with Part C statutory requirements and necessary to
carry out the MA program and our authority at section 1857(e) of the
Act to adopt other terms and conditions not inconsistent with Part C as
the Secretary may find necessary and appropriate. We believe that a
requirement for an MA organization offering one or more D-SNPs to
establish one or more enrollee advisory committees is not inconsistent
with either the Part C statute or administration of the MA program.
While current law does not impose such a requirement, our experience
with existing requirements for MMPs and PACE demonstrates that the use
of advisory committees improves plans' ability to meet their enrollees'
needs by providing plans with a deeper understanding of the communities
the plans serve and the challenges and barriers their enrollees face,
as well as serving as a convenient mechanism to obtain enrollee input
on plan policy and operational matters. Our experience also suggests
that advisory committees complement other mechanisms for enrollee
feedback--such as surveys, focus groups, and complaints--with most
advisory committees featuring longer-term participation by enrollees
who can share their lived experiences while also learning how to best
advocate over time for broader improvements for all enrollees. We
believe the performance of all D-SNPs would benefit from this new
requirement. Further, this requirement would be consistent with the
existing requirement at Sec. 438.110 for Medicaid plans to establish
member advisory committees when those Medicaid managed care plans cover
LTSS.
While we describe the proposed advisory committee at Sec.
422.107(f) as an enrollee advisory committee consistent with the use of
the term ``enrollee'' in MA regulations we note that ``enrollee'' under
the proposed Sec. 422.107(f) requirement for D-SNPs has the same
meaning as ``member'' under the Sec. 438.110 requirement for Medicaid
plans.
We believe that D-SNPs should work with enrollees and their
representatives to establish the most effective and efficient process
for enrollee engagement. We expect the evolution and adoption of
telecommunications technology, including as experienced during the
COVID-19 public health emergency, will mean that the most effective
modalities for enrollee input may change over time. Therefore, we
choose not to propose Federal requirements as to the specific
frequency, location, format, participant recruiting and training
methods, or other parameters for these committees beyond certain
minimum requirements. Further, our proposal includes flexibility for MA
organizations in how they structure their enrollee advisory
committee(s). Though we are choosing to be nonprescriptive on meeting
frequency, location, format, enrollee recruitment, training, and other
parameters, we encourage D-SNPs to adopt identified best practices \41\
to ensure advisory committee meetings are accessible to all enrollees,
including but not limited to enrollees with disabilities, limited
literacy (including limited digital literacy), and lack of meaningful
access technology and broadband.
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\41\ Resources for Integrated Care and Community Catalyst,
``Engaging Members in Plan Governance'', 2019. Retrieved from:
https://www.resourcesforintegratedcare.com/node/433#PlanGov.
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First, we propose that the MA organization offering one or more D-
SNP(s) in a State must have one or more enrollee advisory committees
that serve the D-SNP(s) offered by the MA organization in that State.
Under our proposed rule, an MA organization would be able to choose
between establishing one single enrollee advisory committee for one or
multiple D-SNPs in that State or by establishing more than one
committee in that State to meet proposed Sec. 422.107(f).
Second, we propose that the advisory committee must have a
reasonably representative sample of enrollees of the population
enrolled in the dual eligible special needs plan or plans, or other
individuals representing those enrollees. By using the phrase
``representative sample'' in the regulation text, we intend D-SNPs to
incorporate multiple characteristics of the total enrollee population
of the D-SNP(s) served by the enrollee committee, including but not
limited to geography and service area, and demographic characteristics.
An MA organization that offers separate D-SNPs in multiple counties in
a State could decide to convene one enrollee advisory committee to
solicit feedback across the membership of all these D-SNP plans as long
as that committee's participants reasonably represent the totality of
the D-SNP membership. Alternatively, this MA organization could convene
an enrollee advisory committee for each D-SNP in each county where the
D-SNP is offered. The MA organization could also choose to implement a
combination
[[Page 1857]]
of the aforementioned approaches, such as establishing an enrollee
advisory committee that solicits enrollees from a D-SNP offered in one
county and establishing an enrollee advisory committee with enrollees
representing D-SNPs offered in more than one county. For example, a MA
organization that offers separate D-SNPs in Broward, Hillsborough, and
Orange counties in Florida could establish one enrollee advisory
committee that convenes membership representative of these distinct
regions of Florida via virtual communications methods, or it could
establish separate enrollee advisory committees in each county, or it
could implement some combination of these approaches. Similarly, for MA
organizations that offer separate D-SNPs serving full-benefit dually
eligible individuals and partial-benefit dually eligible individuals in
the same State, proposed Sec. 422.107(f) provides flexibility for MA
organizations to solicit enrollee input through one or more committees
where separate committees might represent specific eligibility groups.
Ensuring that the enrollee advisory committee is representative of the
covered population of the D-SNP(s) that are served by the committee is
key to achieving the goals of requiring an enrollee advisory committee.
Finally, we propose that the advisory committee must, at a minimum,
solicit input on ways to improve access to covered services,
coordination of services, and health equity among underserved
populations, which is a CMS priority aligned with Executive Order 13985
on Advancing Racial Equity and Support for Underserved Communities
Through the Federal Government (January 20, 2021). CMS encourages D-
SNPs to consider the CMS Office of Minority Health Disparities Impact
Statement as a potential tool to improve health equity for underserved
populations among their enrollment.\42\ Our proposal does not specify
other responsibilities or obligations for the committee, but we
encourage D-SNPs to solicit input from enrollees on other topics will
be part of the committee's responsibilities.
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\42\ CMS Office of Minority Health, Health Equity Technical
Assistance. Retrieved from: https://www.cms.gov/About-CMS/Agency-Information/OMH/equity-initiatives/Health-Equity-Technical-Assistance.
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Specifically, we propose the following amendments to Sec. 422.107:
Revise the section heading from ``Special needs plans and
dual eligible: Contract with State Medicaid Agency'' to ``Requirements
for dual eligible special needs plans'' to reflect how, as amended,
Sec. 422.107 will address D-SNP requirements, such as the enrollee
advisory committee, in addition to the State Medicaid agency contracts
and their content; and
Add new paragraph (f) to require that any MA organization
offering one or more D-SNPs in a State must establish and maintain one
or more enrollee advisory committees that serve the D-SNPs offered by
the MA organization, with at least a reasonably representative sample
of the population enrolled in the dual eligible special needs plan or
plans, or other individuals representing those enrollees, and solicit
input on, among other topics, ways to improve access to covered
services, coordination of services, and health equity for underserved
populations.
An MA organization that offers one or more D-SNPs and offers (or is
under a parent organization that offers) one or more Medicaid managed
care plans that cover long term services and supports--including the MA
organizations associated with all FIDE SNPs and most HIDE SNPs--would
be subject to our proposal and Sec. 438.110. In some circumstances,
especially among FIDE SNPs and HIDE SNPs, we expect that organizations
could meet the requirements in our proposal and Sec. 438.110 through
one enrollee advisory committee. Section 438.110(b) requires the member
advisory committees to include at least a reasonably representative
sample of the LTSS populations covered, but it does not preclude the
membership of other enrollees as well. Therefore, an advisory committee
could, in some cases, be reasonably representative of both the LTSS
population and the D-SNP, even if enrollment in the D-SNP is not
limited to LTSS users. Some State Medicaid agency contracts, such as
those in Idaho, Massachusetts, Minnesota, New Jersey, and Pennsylvania,
already require member advisory committees for FIDE SNPs that operate
in those States in compliance with Sec. 438.110, because the MCOs
affiliated with those FIDE SNPs cover LTSS. Therefore, based on our
review of State Medicaid agency contracts, we expect that a number of
FIDE SNPs and HIDE SNPs affiliated with Medicaid managed care plans
that cover LTSS already operate enrollee advisory committees that would
comply with our proposal and Sec. 438.110. The proposed regulation
permits an organization that operates a D-SNP that is affiliated with a
Medicaid managed care plan to use one enrollee advisory committee to
meet both the requirement under Sec. 438.110 and the requirement
proposed at Sec. 422.107(f), when all the criteria in both regulations
are met and the State permits this arrangement. In other circumstances,
it may not be feasible for an organization to operate a single enrollee
advisory committee that meets the requirements of our proposal and
Sec. 438.110. Those organizations would need to operate multiple
enrollee advisory committees.
Our experience with MMPs establishing and maintaining enrollee
advisory committees demonstrates that these plans have found the
committees useful and carefully consider feedback provided by enrollees
to inform plan decisions without prescriptive Federal requirements for
the committees. As a result, we are not proposing specific prescriptive
requirements for how D-SNPs must interact with and use these enrollee
committees. However, we solicit comments on our proposal, including
whether we should include more prescriptive requirements on how D-SNPs
select enrollee advisory committee participants, training processes on
creating and running a successful committee, the responsibilities of
the enrollee advisory committees, and additional topics for enrollee
input, and whether we should limit the enrollee advisory committee
proposed at Sec. 422.107(f) to a subset of D-SNPs. We also solicit
comments on whether our approach to allow MA organizations to meet the
requirements in proposed Sec. Sec. 422.107(f) and 438.110 through one
enrollee advisory committee could dilute the Sec. 438.110 requirement
by detracting from the focus on LTSS enrollees. Consistent with PACE,
if our proposal is finalized, we would update the CMS audit protocols
for D-SNPs to request documentation of enrollee advisory committee
meetings. As we learn about the implementation experiences of these
committees, if proposed Sec. 422.107(f) is finalized, we would
consider more prescriptive requirements in the future, if needed.
4. Standardizing Housing, Food Insecurity, and Transportation Questions
on Health Risk Assessment (Sec. 422.101)
Section 1859(f)(5)(A)(ii)(I) of the Act requires each SNP to
conduct an initial assessment and an annual reassessment of the
individual's physical, psychosocial, and functional needs using a
comprehensive risk assessment tool that CMS may review during oversight
activities, and ensure that the results from the initial assessment and
annual reassessment conducted for each individual enrolled in the plan
are addressed in the individual's
[[Page 1858]]
individualized care plan. We codified this requirement at Sec.
422.101(f)(1)(i) as a required component of the D-SNP's MOC. In
practice, we allow each SNP to develop its own HRA, as long as it meets
the statutory and regulatory requirements.\43\ In the final rule titled
``Medicare and Medicaid Programs; Contract Year 2022 Policy and
Technical Changes to the Medicare Advantage Program, Medicare
Prescription Drug Benefit Program, Medicaid Program, Medicare Cost Plan
Program, and Programs of All-Inclusive Care for the Elderly'' (86 FR
5864) (hereinafter referred to as the January 2021 final rule), we
noted that D-SNPs also receiving capitation for Medicaid services may
combine their Medicare-required HRA with a State Medicaid-required HRA
to reduce assessment burden for enrollees (86 FR 5879). Certain social
risk factors can lead to unmet social needs that directly influence an
individual's physical, psychosocial, and functional status.\44\ This is
particularly true for food insecurity, housing instability, and access
to transportation. The following are examples of actions that CMS has
taken since 2014 to address social risk through the identification and
standardization of screening for risk factors:
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\43\ In the CY 2016 Call Letter (an attachment to the
Announcement of Calendar Year (CY) 2016 Medicare Advantage
Capitation Rates and Medicare Advantage and Part D Payment Policies)
released on April 6, 2015, CMS encouraged SNPs to adopt the
components in the CDC's ``A Framework for Patient-Centered Health
Risk Assessments'' tool but did not mandate their use. Specifically,
CMS encouraged the use of elements that identify the medical,
functional, cognitive, psychosocial and mental health care needs of
enrollees.
\44\ Hugh Alderwick and Laura M. Gottlieb, ``Meanings and
Misunderstandings: A Social Determinants of Health Lexicon for
Health Care Systems: Milbank Quarterly,'' Milbank Memorial Fund,
November 18, 2019, https://www.milbank.org/quarterly/articles/meanings-and-misunderstandings-a-social-determinants-of-health-lexicon-for-health-care-systems/.
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IMPACT Act of 2014. The Improving Medicare Post-Acute Care
Transformation Act of 2014 Section 2(a) (Pub. L. 113-185), hereinafter
referred to as the IMPACT Act, amended the Social Security Act (the
Act) by adding section 1899B to the Act. Section 1899B(b)(1) of the Act
requires, in part, that the Secretary require certain post-acute care
(PAC) providers to submit standardized patient assessment data with
respect to certain categories of data. CMS finalized several
standardized patient assessment data requirements, including on social
determinants of health.\45\
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\45\ See the ``Medicare and Medicaid Programs: CY 2020 Home
Health Prospective Payment System Rate Update; Home Health Value-
Based Purchasing Model; Home Health Quality Reporting Requirements;
and Home Infusion Therapy Requirements'' final rule (84 FR 39151
through 39161) as an example. In the interim final rule with comment
period (IFC) ``Medicare and Medicaid Programs, Basic Health Program
and Exchanges; Additional Policy and Regulatory Revisions in
Response to the COVID-19 Public Health Emergency and Delay of
Certain Reporting Requirements for the Skilled Nursing Facility
Quality Reporting Program'' (85 FR 27550 through 27629), CMS delayed
the compliance dates for these standardized patient assessment data
under the Inpatient Rehabilitation Facility (IRF) Quality Reporting
Program (QRP), Long-Term Care Hospital (LTCH) QRP, Skilled Nursing
Facility (SNF) QRP, and the Home Health (HH) QRP due to the public
health emergency. In the ``CY 2022 Home Health Prospective Payment
System Rate Update; Home Health Value-Based Purchasing Model
Requirements and Model Expansion; Home Health and Other Quality
Reporting Program Requirements; Home Infusion Therapy Services
Requirements; Survey and Enforcement Requirements for Hospice
Programs; Medicare Provider Enrollment Requirements; and COVID-19
Reporting Requirements for Long-Term Care Facilities'' final rule
(86 FR 62240 through 62431), CMS finalized its proposals to require
collection of standardized patient assessment data under the IRF QRP
and LTCH QRP effective October 1, 2022, and January 1, 2023 for the
HH QRP.
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Accountable Health Communities (AHC) Model. The AHC Model,
which is being tested under section 1115A of the Act, tests whether
systematically screening for health-related social needs and referrals
to community-based organizations to resolve identified unmet needs will
improve healthcare utilization and reduce costs. Over a five-year
period, organizations implementing the AHC Model, known as Bridge
Organizations, are screening community-dwelling Medicare and Medicaid
beneficiaries to identify their health-related social needs and
providing navigation assistance to connect those beneficiaries with
community services.\46\ Some Bridge Organizations are also engaging key
stakeholders in community-level continuous quality improvement
activities to align the community service capacity with the community's
service needs. For purposes of the model, the CMS Innovation Center
developed the AHC Health-Related Social Needs (HRSN) Screening Tool.
The tool asks 10 standardized questions that identify a patient's HRSNs
in five core domains: Housing instability, food insecurity,
transportation problems, utility help needs, and interpersonal
safety.47 48 The first AHC Model evaluation report,
assessing model implementation from 2017 to 2020,\49\ demonstrated high
prevalence of social risk factors among eligible high-need
beneficiaries. Food insecurity was the most commonly reported social
risk factor.
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\46\ CMS Innovation Center, ``Findings at a Glance: Accountable
Health Communities: Evaluation of Performance Years 1-3 (2017-
2020).'' Retrieved from: https://innovation.cms.gov/data-and-reports/2020/ahc-first-eval-rpt-fg.
\47\ CMS Innovation Center, ``The Accountable Health Communities
Health-Related Social Needs Screening Tool.'' Retrieved from:
https://innovation.cms.gov/files/worksheets/ahcm-screeningtool.pdf.
\48\ There are now Logical Observation Identifiers Names and
Codes (LOINC) terms available for the AHC HRSN Screening Tool, as of
June 2021. For more information, see: https://loinc.org/loinc/96777-8/.
\49\ RTI International, ``Accountable Health Communities (AHC)
Model Evaluation First Evaluation Report,'' Dec 2020. Retrieved
from: https://innovation.cms.gov/data-and-reports/2020/ahc-first-eval-rpt.
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Many dually eligible individuals contend with multiple social risk
factors such as food insecurity, homelessness, lack of access to
transportation, and low levels of health literacy.\50\ Nonetheless, we
have not previously required that SNP HRAs specifically collect
information about these issues. We believe requiring SNPs to include
standardized questions about social risk factors is appropriate in
light of the impact these factors may have on health care and outcomes
for the enrollees in these plans and that access to this information
will better enable SNPs to design and implement effective models of
care.
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\50\ Medicaid and CHIP Payment and Access Commission, ``Report
to Congress on Medicaid and CHIP,'' June 2020. Retrieved from:
https://www.macpac.gov/wp-content/uploads/2020/06/June-2020-Report-to-Congress-on-Medicaid-and-CHIP.pdf.
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We propose to amend Sec. 422.101(f)(1)(i) to require that all SNPs
(chronic condition special needs plans, D-SNPs, and institutional
special needs plans) include one or more standardized questions on the
topics of housing stability, food security, and access to
transportation as part of their HRAs. These questions will help SNPs
gather the necessary information in order to conduct a comprehensive
risk assessment of each individual's physical, psychosocial, and
functional needs as required at Sec. 422.101(f)(1)(i) and will inform
the development and implementation of each enrollee's comprehensive
individualized plan of care as required at Sec. 422.101(f)(1)(ii).
Rather than include the specific questions in regulation text, we
propose that the questions be specified in sub-regulatory guidance.
This would afford us some flexibility to modify questions to maintain
consistency with standardized questions that are developed for other
programs while still providing MA organizations with clear
requirements; we intend to provide ample notice to MA organizations of
any changes in the questions over time. Should we finalize our
proposal, SNPs would comply with the new requirement added to Sec.
422.101(f) by
[[Page 1859]]
including in their HRAs the standardized questions on these topics that
we would specify in sub-regulatory guidance. At a minimum, we intend to
align selected questions with the Social Determinants of Health (SDOH)
Assessment data element \51\ established as part of the USCDI v2, when
finalized and where applicable.
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\51\ For more information, see: https://www.healthit.gov/isa/taxonomy/term/1801/uscdi-v2.
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While we are proposing that the regulation text specify that the
wording of individual questions would be established through sub-
regulatory guidance, we provide here examples of the questions on these
topics used in other Medicare contexts to provide better context on the
proposed requirement and to solicit public comment. These examples
include the transportation question in the post-acute care patient/
resident instruments and the housing and food insecurity questions from
the AHC Model HRSN Screening Tool: \52\
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\52\ For the Accountable Health Communities Health-Related
Social Needs Screening Tool, see https://innovation.cms.gov/files/worksheets/ahcm-screeningtool.pdf. The PAC assessment utilized the
same transportation question as the AHC HRSN Tool.
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Housing. What is your living situation today? \53\
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\53\ Adapted from National Association of Community Health
Centers and partners, National Association of Community Health
Centers, Association of Asian Pacific Community Health
Organizations, Association OPC, Institute for Alternative Futures.
(2017). PRAPARE. https://www.nachc.org/research-and-data/prapare/.
I have a steady place to live
I have a place to live today, but I am worried about losing it
in the future
I do not have a steady place to live (I am temporarily staying
with others, in a hotel, in a shelter, living outside on the street, on
a beach, in a car, abandoned building, bus or train station, or in a
park)
Food. Some people have made the following statements about their
food situation. Please answer whether the statements were OFTEN,
SOMETIMES, or NEVER true for you and your household in the last 12
months. Within the past 12 months, you worried that your food would run
out before you got money to buy more.\54\
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\54\ Adapted from Hager, E.R., Quigg, A.M., Black, M.M.,
Coleman, S.M., Heeren, T., Rose-Jacobs, R., Cook, J.T., Ettinger de
Cuba, S.E., Casey, P.H., Chilton, M., Cutts, D.B., Meyers A.F.,
Frank, D.A. (2010). Development and Validity of a 2-Item Screen to
Identify Families at Risk for Food Insecurity. Pediatrics, 126(1),
26-32. doi:10.1542/peds.2009-3146.
Often true
Sometimes true
Never true
Within the past 12 months, the food you bought just didn't last and
you didn't have money to get more.
Often true
Sometimes true
Never true
Transportation. Has lack of transportation kept you from medical
appointments, meetings, work, or from getting things needed for daily
living? \55\
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\55\ National Association of Community Health Centers and
partners, National Association of Community Health Centers,
Association of Asian Pacific Community Health Organizations,
Association OPC, Institute for Alternative Futures. (2017). PRAPARE.
https://www.nachc.org/research-and-data/prapare/.
Yes, it has kept me from medical appointments or from getting
my medications
Yes, it has kept me from non-medical meetings, appointments,
work, or from getting things that I need
No
Our proposal would result in SNPs having a more complete picture
for each enrollee of the risk factors that may inhibit accessing care
and achieving optimal health outcomes and independence. We believe that
these questions are sufficiently related to and provide information on
enrollees' physical, psychosocial, and functional needs to be
appropriate to include the HRA. Having knowledge of this information
for each enrollee would better equip MA organizations to develop an
effective plan of care for each enrollee that identifies goals and
objectives as well as specific services and benefits to be provided.
Our proposal would also equip SNPs with person-level information that
would help them better connect enrollees to covered services (for
example, non-emergency medical transportation, when capitated by
Medicaid or covered as a supplemental benefit) and to social service
organizations and public programs that can help resolve housing
instability, food insecurity, transportation needs, or other
challenges. Coordinating care along these lines is consistent with the
obligations under Sec. 422.112(b)(3) for MA organizations that offer
coordinated care plans.
We are not explicitly proposing that SNPs be accountable for
resolving all risks identified in these assessment questions, but Sec.
422.101(f)(1)(i) requires that the results from the initial and annual
HRAs be addressed in the individualized care plan. Results of the HRAs
do not require SNPs to provide housing or food insecurity supports, but
having the results means that SNPs would need to consult with enrollees
about their unmet social needs, which may include homelessness and
housing instability, for example, in developing each enrollee's care
plan. A SNP could demonstrate this in several ways, consistent with its
MOC. For example, a SNP may make a referral to an appropriate community
partner, consistent with the individual's goals and preferences, to
assist in meeting these needs. The SNP may also adapt communication
methods to fit the individual's circumstances and take steps to
maximize access to covered services that may meet the individual's
needs and preferences, especially for supplemental benefits that may
help with housing instability, food insecurity, or transportation.
SNPs currently report to CMS the number of completed HRAs, and, as
part of the Medicare Part C Program Audit Protocols for SNP Care
Coordination, we currently review a sample of HRAs and ICPs.\56\
However, we do not currently collect specific data elements from HRAs
for all SNP enrollees, in part because the data elements vary from plan
to plan. By standardizing certain data elements, our proposal would
make those data elements available for collection by CMS from the SNPs
for all enrollees. (States can also use their contracts with D-SNPs at
Sec. 422.107 to require reporting of these data elements in the HRA to
the State or its designee.) While we continue to consider whether, how,
and when we would have the SNPs actually report data to CMS, we believe
having such information could help us to better understand the
prevalence and trends in certain social risk factors across SNPs and
further consider ways to support SNPs in promoting better outcomes for
their enrollees. We believe standardizing these data elements could
also eventually facilitate better data exchange among SNPs (such as
when an individual changes SNPs).
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\56\ For more information, see: https://www.cms.gov/Medicare/Compliance-and-Audits/Part-C-and-Part-D-Compliance-and-Audits/ProgramAudits.
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We understand that some States may separately require that Medicaid
managed care plans collect similar information, potentially creating
inefficiencies and added assessment burden on dually eligible
individuals who are asked similar, but not identical information, in
multiple HRAs. We believe that the benefit gained by all SNPs having
standardized information about these social risk factors outweighs this
potential risk. These questions build on other work across CMS. Where
States are interested in requiring
[[Page 1860]]
assessment questions, we recommend that States consider conforming to
the standardized questions we implement for use under this proposed
rule and, for integrated care programs, ensuring that plans do not need
to ask the same enrollees similar or redundant questions. However, we
also seek input from States about what questions they are using and how
we can best minimize assessment burden while ensuring that SNPs and
States are capturing actionable information on social risk factors.
We are considering several alternatives to our proposal. We are
considering requiring fewer or more assessment questions on additional
topics related to social risk factors or different combinations of
questions from the post-acute care patient/resident assessment
instruments and AHC Model HRSN Screening Tool. For example, we are
considering requiring that SNPs use the post-acute care patient/
resident assessment instruments questions on health literacy (``How
often do you need to have someone help you when you read instructions,
pamphlets, or other written material from your doctor or pharmacy?'')
and social isolation (``How often do you feel lonely or isolated from
those around you?''). We believe these would provide valuable insight
but are not proposing to require HRAs to include standardized questions
in these areas out of parsimony. We focused on the proposed areas since
there is a large evidence base suggesting they have a particularly
significant influence on the physical, psychosocial, and functional
needs of the enrollees.\57\ For example, our experience with the FAI
demonstrations has shown that lack of transportation can have a large
impact in securing needed health care services. Our proposal would not
preclude SNPs from asking additional questions related to these areas
as long as the minimum standardized questions (specified in CMS sub-
regulatory guidance pursuant to the regulation) are included as part of
the HRA.
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\57\ See Kushel MB, Gupta R, Gee L, Haas JS. Housing instability
and food insecurity as barriers to health care among low-income
Americans. J Gen Intern Med. 2006;21(1):71-7. doi: 10.1111/j.1525-
1497.2005.00278.x.
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We considered soliciting comment in this preamble on different
examples of questions on housing, food, and transportation other than
the examples included above, such as the housing-related questions from
the U.S. Department of Veteran Affairs' Homelessness Screening Clinical
Reminder \58\ or the housing-, food-, and transportation-related
questions from the Medicare Current Beneficiary Survey.\59\ We also
considered simply proposing that all HRAs address certain domains (for
example, housing), without authorizing CMS to specify the standardized
questions to be used. However, we believe the benefit of flexibility
for SNPs is outweighed by the challenges posed by use of multiple
different questions used by different SNPs across the country. Having
different questions that touch on the same topics in different ways
would pose difficulties for interoperability, comparability, and
reporting on these risk factors. We are considering specifying that the
new questions only apply to certain enrollees and not others. For
example, we are considering whether the questions on housing insecurity
would be relevant for enrollees in congregate housing. However, because
people may move between settings, including from an institutional
placement to the community, we believe that such a proposal would add
complexity without obvious benefit.
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\58\ For more information, see the U.S. Department of Veteran
Affairs, VA National Center of Homelessness Among Veterans March
2014 Research Brief ``Using a Universal Screener to Identify
Veterans Experiencing Housing Instability'' at https://www.va.gov/HOMELESS/Universal_Screener_to_Identify_Veterans_Experiencing_Housing_Instability_2014.pdf.
\59\ For more information, see https://www.cms.gov/Research-Statistics-Data-and-Systems/Research/MCBS.
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Finally, due to the processes associated with developing HRA tools,
approval of MOCs, and MOC implementation, we would not enforce this
requirement until contract year 2024. However, we are also considering
whether to have our proposed requirement take effect at a later date,
such as contract year 2025, to allow MA organizations more time to work
our proposed new questions into their existing SNP HRAs. We welcome
comments on our proposal and these potential alternatives including
adding questions regarding health literacy, social isolation, or other
areas. We also welcome comments on when CMS would need to issue sub-
regulatory guidance providing the specific questions to be included in
the HRA to ensure that MA organizations would have sufficient time to
incorporate the required questions.
5. Refining Definitions for Fully Integrated and Highly Integrated D-
SNPs (Sec. Sec. 422.2 and 422.107)
Dually eligible individuals have an array of choices for how to
receive their Medicare coverage, including Original Medicare with a
standalone prescription drug plan, non-SNP MA plans, multiple types of
SNPs, and Programs of All-inclusive Care for the Elderly. Those choices
can be complex and, for some, overwhelming. An average Medicare
beneficiary will have access to 54 MA plans in 2022, excluding MMPs and
PACE, compared to 39 MA plans in 2020.\60\ In one extreme example,
dually eligible individuals in Los Angeles have over 85 choices for
Medicare coverage for 2022, including 70 MA plans, nine D-SNPs, two
FIDE SNPs, and five MMPs--more Medicare options to choose from than
Medicare-only beneficiaries.\61\
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\60\ Information from 2022 Landscape Source Files. Retrieved
from https://www.cms.gov/Medicare/Prescription-Drug-Coverage/PrescriptionDrugCovGenIn. Excludes EGWPs.
\61\ Ibid.
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Our own terminology is complex too. While we have defined terms
through rulemaking in Sec. 422.2, there remains nuance and variation
that may make it difficult for members of the public--and even the
professionals who support them--to readily understand what may be
unique about a certain type of plan or what a beneficiary can expect
from any FIDE SNP, for example. We propose several changes to how we
define FIDE SNPs and HIDE SNPs that we believe will ultimately help to
differentiate various types of D-SNPs and clarify options for
beneficiaries. Our proposals would lay the groundwork for potential
future improvements to Medicare Plan Finder and other communications to
help beneficiaries better understand their options for integrated
coverage of Medicare and Medicaid benefits.
a. Exclusively Aligned Enrollment for FIDE SNPs
Section 422.2 defines the term ``fully integrated dual eligible
special needs plan,'' most recently updated in the May 2020 final rule.
Under the current definition, FIDE SNPs are plans that: (i) Provide
dually eligible individuals access to Medicare and Medicaid benefits
under a single entity that holds both an MA contract with CMS and a
Medicaid managed care organization (MCO) contract under section 1903(m)
of the Act with a State Medicaid agency, (ii) under the capitated
Medicaid managed care contract, provide coverage, subject to some
limited flexibility for carve-outs, of primary care, acute care,
behavioral health, and LTSS, and coverage of nursing facility services
for a period of at least 180 days during the plan year; (iii)
coordinate delivery of covered Medicare and Medicaid benefits using
aligned care management and specialty care network methods for high-
risk beneficiaries; and
[[Page 1861]]
(iv) employ policies and procedures approved by CMS and the State to
coordinate or integrate beneficiary communication materials,
enrollment, communications, grievance and appeals, and quality
improvement.
The current definition of a FIDE SNP does not require that the MA
contract limit enrollment to the individuals who are enrolled in the
affiliated MCO. One benefit of FIDE SNP designation for the MA
organization is that the MA plan may qualify for a frailty adjustment
as part of CMS's risk adjustment of its MA capitation payments under
section 1853(a)(1) of the Act and Sec. 422.308(c); FIDE SNPs with a
similar average level of frailty (as determined by the Secretary) as
the PACE program may qualify for the frailty adjustment, which may
result in increased aggregate payment from CMS.
Section 422.2 also defines the term ``aligned enrollment'' as
referring to when a full-benefit dually eligible individual is an
enrollee of a D-SNP and receives coverage of Medicaid benefits from the
D-SNP or from a Medicaid MCO that is: (1) The same organization as the
MA organization offering the D-SNP; (2) its parent organization; or (3)
another entity that is owned and controlled by the D-SNP's parent
organization. When State policy limits a D-SNP's membership to
individuals with aligned enrollment, Sec. 422.2 refers to that
condition as exclusively aligned enrollment.
Exclusively aligned enrollment is an important design feature for
maximizing integration of care for all the D-SNP's enrollees. It
facilitates the use of integrated beneficiary communication materials
(because all beneficiaries in the D-SNP are also in the companion
Medicaid MCO), clarifies overall accountability for outcomes and
coordination of care, and makes feasible the requirement (effective
January 1, 2021) that the plan use unified grievance and appeals
procedures for both Medicare and Medicaid benefits.
All MMPs operate with exclusively aligned enrollment, and several
States require exclusively aligned enrollment for FIDE SNPs that
operate in the State by including this requirement in the State
Medicaid agency contract that is required for D-SNPs by Sec.
422.107(b). However, the current regulatory definition of FIDE SNP
permits certain forms of unaligned enrollment between Medicare and
Medicaid coverage. That is, a beneficiary may be in one parent
organization's FIDE SNP for coverage of Medicare services but a
separate company's Medicaid managed care plan (or in a Medicaid FFS
program) for coverage of Medicaid services.
In 2021, there are 69 FIDE SNPs in 12 States, enrolling 264,146
beneficiaries as of January 2021.\62\ Fifty-seven of those 69 FIDE SNPs
have exclusively aligned enrollment. Only Arizona, Pennsylvania, and
Virginia currently contract with FIDE SNPs without requiring
exclusively aligned enrollment.
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\62\ CY 2021 data is from CMS review of CY 2021 State Medicaid
agency contracts submitted by FIDE SNPs. 2016 data is from Verdier,
J., A. Kruse, R. Lester, et al. 2016. State contracting with
Medicare Advantage dual eligible special needs plans: Issues and
options. Washington, DC: Integrated Care Resource Center. Retrieved
from https://www.integratedcareresourcecenter.com/sites/default/files/ICRC_DSNP_Issues__Options.pdf.
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We propose to amend the definition of ``fully integrated dual
eligible special needs plan'' at Sec. 422.2 with a new paragraph (5)
that requires, for 2025 and subsequent years, that all FIDE SNPs have
exclusively aligned enrollment. Our proposed change would move FIDE
SNPs toward greater integration in the provision of Medicare and
Medicaid benefits for dually eligible individuals and make the options
available to these beneficiaries simpler to understand. Requiring all
FIDE SNPs to have exclusively aligned enrollment would simplify the
ways we, States, and benefit counselors communicate about FIDE SNPs by
eliminating some of the confusing scenarios related to unaligned
enrollment that our current definition permits. It would allow all
enrollees to have their Medicare and Medicaid benefits explained under
the FIDE SNP clearly, which is made more difficult when some enrollees
are, but others are not, also enrolled in the affiliated Medicaid MCO.
Our proposed change promotes higher levels of Medicare-Medicaid
integration by ensuring that that all FIDE SNPs can deploy integrated
beneficiary communication materials and unify appeals and grievance
procedures for all the Medicare and Medicaid benefits covered through
the FIDE SNP and affiliated Medicaid MCO; such unified procedures are
not feasible when some FIDE SNP members do not receive the Medicaid
benefits from the same organization.
Under our proposed definition, all FIDE SNPs would (1) be capitated
for Medicaid services, with some permissible exceptions proposed at
Sec. 422.107(g) and (h) and discussed later in this section, for all
of their enrollees, and (2) based on meeting the definition of
applicable integrated plans in Sec. 422.561, operate unified appeals
and grievance processes and continue delivery of benefits during an
appeal. Ultimately, we believe this change in the definition of a FIDE
SNP will help simplify options and provide a better plan experience for
dually eligible beneficiaries, as they will be able to receive all
their covered Medicare and Medicaid benefits through one organization.
In the absence of a State Medicaid policy change (to require or
facilitate exclusively aligned enrollment) in Arizona, Pennsylvania, or
Virginia, our proposal would result in 12 plans losing FIDE SNP status.
However, our proposal would not prohibit those States and plans from
operating as they currently do but would simply mean that the affected
plans would be HIDE SNPs rather than FIDE SNPs beginning January 1,
2025. (A HIDE SNP is another type of D-SNP defined at Sec. 422.2 which
we describe in more detail in section II.A.5.d. of this proposed rule.)
A consequence of this would be that these plans would not qualify for
the frailty adjustment, as described in Sec. 422.308(c)(4); however,
only six of the 12 potentially-affected FIDE SNPs qualify for the
frailty adjustment in 2021 because only those six plans have a similar
average level of frailty (as determined by the Secretary) as the PACE
program. States may also choose to require, through their State
Medicaid agency contracts under Sec. 422.107, that MA organizations
create separate plan benefit packages (that is, separate D-SNPs), with
one for exclusively aligned enrollment and the other for unaligned
enrollment, the former of which would meet our proposed criteria and
allow the organization to maintain FIDE SNP status for a share of its
current FIDE SNP enrollment while using one or more new, separate D-
SNPs for the unaligned enrollment. MA organizations would need to
submit a request to CMS for a crosswalk exception under Sec.
422.530(c)(4)(i), which we are proposing in section II.A.6.a. to
redesignate from Sec. 422.530(c)(4), for such enrollment transitions.
Finally, because the definition of aligned enrollment is specific
to full-benefit dually eligible individuals, our proposal would newly
preclude partial-benefit dually eligible individuals from enrolling in
FIDE SNPs. Like with unaligned enrollees, enrollment of partial-benefit
dually eligible individuals, who receive no Medicaid benefits other
than coverage of Medicare premiums and--in some cases--Medicare cost-
sharing, precludes a D-SNP from clearly communicating the Medicaid
benefits available through the FIDE SNP or using unified appeals and
grievance procedures for adjudication of both Medicare and Medicaid
benefits. For CY 2021, however, no FIDE SNPs
[[Page 1862]]
enroll partial-benefit dually eligible individuals. As such, we do not
believe this would have any meaningful impact for plans currently
operating as FIDE SNPs. Moving forward, we believe that the benefits to
be achieved with FIDE SNPs having exclusively aligned enrollment for
Medicare beneficiaries eligible for full Medicaid benefits, as proposed
here, and the associated greater levels of integration in the provision
and coverage of benefits and plan administration outweigh the potential
negative effects for partial-benefit dually eligible individuals, who
would be limited to enrollment in HIDE SNPs, coordination-only D-SNPs,
other MA plans, or the original Medicare FFS program.
b. Capitation for Medicare Cost-Sharing for FIDE SNPs and Solicitation
of Comments for Applying to Other D-SNPs
Section 1902(a)(10)(E) of the Act directs States to pay providers
for Medicare coinsurance and deductibles for dually eligible
individuals in the Qualified Medicare Beneficiary (QMB) program. Under
section 1905(p)(3) of the Act, ``Medicare cost-sharing'' includes costs
incurred with respect to a dually eligible individual in the QMB
program,\63\ ``without regard to whether the costs incurred were for
items and services for which medical assistance [Medicaid] is otherwise
available under the plan.'' For QMBs, Medicare cost-sharing amounts
include Medicare Parts A and B premiums, coinsurance, and deductibles,
and at State option, Medicare Advantage (MA) premiums. Section
1902(n)(2) of the Act permits the State to limit payment for Medicare
cost-sharing to the amount necessary to provide a total payment to the
provider (including Medicare, Medicaid State plan payments, and third-
party payments) equal to the amount a State would have paid for the
service under the Medicaid State plan.\64\ About 8.8 million dually
eligible individuals are enrolled in the QMB program.\65\ Some States
also elect to cover all Medicare cost-sharing for Medicare
beneficiaries eligible for full Medicaid benefits who are not QMBs.
This election means the State pays Medicare cost-sharing for a non-QMB
full-benefit dually eligible individual even if the Medicare service is
not covered under the Medicaid State plan. Absent such an election by
the State, the State would pay the Medicare cost-sharing for non-QMB
full-benefit dually eligible individual only if the Medicare service,
such as inpatient hospitalization, is also covered under the Medicaid
State plan. \66\ Typically, States allow FIDE SNP enrollment of both
QMB and non-QMB full-benefit dually eligible individuals.
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\63\ Under 1905(p)(1) of the Act, a QMB is an individual who is
entitled to hospital insurance benefits under Part A of Medicare,
with income not exceeding 100 percent of the Federal poverty level,
and resources not exceeding three times the SSI limit, adjusted
annually by the Consumer Price Index. For more information about QMB
eligibility and benefits, see chapter 1, section 1.6.2.1 and
Appendices 1.A and 1.B of the Manual for the State Payment of
Medicare Premiums, found here: https://www.cms.gov/files/document/chapter-1-program-overview-and-policy.pdf.
\64\ For example, if the Medicare (or MA) rate for a service is
$100, of which $20 is beneficiary coinsurance, and the Medicaid rate
for the service is $90, the State would only pay $10. If the
Medicaid rate is $80 or lower, the State would make no payment. This
is often referred to as the ``lesser of'' policy. Under the ``lesser
of'' policy, a State caps its payment of Medicare cost-sharing at
the Medicaid rate for a particular service.
\65\ CMS Medicare-Medicaid Coordination Office, ``Data Analysis
Brief: Medicare-Medicaid Dual Eligible Enrollment: 2006-2019''.
Retrieved from: https://www.cms.gov/files/document/medicaremedicaiddualenrollmenteverenrolledtrendsdatabrief.pdf.
\66\ See Chapter II, sections E.4 through E.6 of the Medicaid
Third Party Liability Handbook at https://www.medicaid.gov/medicaid/eligibility/downloads/cob-tpl-handbook.pdf.
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CMS automatically forwards claims under the original Medicare FFS
program to State Medicaid agencies and other secondary payers to
adjudicate the claims for payment of any Medicare cost-sharing.\67\
This automatic claims crossover process greatly reduces provider burden
by eliminating the need for providers to submit separate claims to both
Medicare and the State Medicaid agency, or a Medicaid managed care
plan, such as a Medicaid MCO, prepaid inpatient health plan (PIHP), or
prepaid ambulatory health plan (PAHP), as defined at Sec. 438.2, for
payment of Medicare cost-sharing when it is covered by Medicaid. For
providers serving dually eligible individuals enrolled in MA plans,
including FIDE SNPs, HIDE SNPs, and other D-SNPs, there is no guarantee
of an automated crossover process to State Medicaid agencies or
Medicaid managed care plans to process Medicaid payment of Medicare
cost-sharing. This means the providers must submit claims to the MA
plan, then determine the responsible State Medicaid agency or Medicaid
managed care plan, and then submit another claim to the State Medicaid
agency or Medicaid managed care plan for adjudication of the claims for
Medicare cost-sharing.
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\67\ State Medicaid agencies and Medicaid managed care plans
enter into a Coordination of Benefits Agreement (COBA) for the
purpose of coordinating health insurance benefits and facilitating
the proper payment of claims for beneficiaries enrolled in the
original Medicare FFS program. Within the COBA, State Medicaid
agencies and Medicaid managed care plans elect which COBA claims for
CMS to transfer. For more information, see: https://www.cms.gov/Medicare/Coordination-of-Benefits-and-Recovery/COBA-Trading-Partners/Coordination-of-Benefits-Agreements/Coordination-of-Benefits-Agreement-page.
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One way to alleviate provider burden and streamline claims
processing is for the State Medicaid agency to make a capitated payment
for Medicaid coverage of Medicare cost-sharing to the MA plan in which
a dually eligible individual (specifically, a QMB or other dually
eligible individual for which the State covers Medicare cost-sharing)
is enrolled. When the State contract with the MA plan includes
capitated payment for Medicaid coverage of Medicare cost-sharing, the
provider submits one claim to the MA plan, and the MA plan adjudicates
the claim for Medicare coverage of services and for Medicaid payment of
Medicare cost-sharing without the provider submitting separate claims
to the MA plan and the proper Medicaid entity (that is, State Medicaid
agency or Medicaid managed care plan). Additionally, this arrangement
reduces other potential obstacles, including determining the proper
Medicaid entity to bill for Medicare cost-sharing, determining a
beneficiary's applicable coverage of Medicare cost-sharing (for
example, in States that pay Medicare cost-sharing for Medicare
beneficiaries eligible for full Medicaid benefits who are not QMBs),
and the potential for improper QMB billing.
We propose to specify in Sec. 422.2 that FIDE SNPs are required to
cover Medicare cost- sharing as defined in section 1905(p)(3)(B), (C)
and (D) of the Act, without regard to how section 1905(n) limits that
definition to QMBs, as part of the FIDE SNP's coverage of primary and
acute care; this means that the proposed amendment would require FIDE
SNPs to cover Medicare cost -sharing for both QMB and non-QMB full-
benefit dually eligible FIDE SNP enrollees. We intend this revision to
encompass all cost-sharing, whether it is in the form of coinsurance,
copayments, or deductibles, for Medicare Part A and Part B benefits
covered by the D-SNP. The current definition of a FIDE SNP at Sec.
422.2 requires a FIDE SNP's capitated contract with the State Medicaid
agency to provide coverage, consistent with State policy, of specified
primary care, acute care, behavioral health, and LTSS, and provide
coverage of nursing facility services for a period of at least 180 days
during the plan year. Medicare covers most primary care and acute care
services and Medicare is always the primary payer for any Medicare-
covered services with Medicaid covering any Medicare cost-sharing in
such cases.
[[Page 1863]]
Under this proposal, a FIDE SNP would cover Medicare payment for
primary care and acute care covered by Medicare and the Medicaid
payment for any Medicare cost-sharing in such cases. In plan year 2021,
all 69 FIDE SNPs include Medicare cost-sharing in their capitated
contracts with the State Medicaid agency.\68\ Therefore, we do not
expect our proposal to have any impact on existing FIDE SNPs.
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\68\ CMS Special Needs Plan Comprehensive Report, January 2021:
https://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-
Trends-and-Reports/MCRAdvPartDEnrolData/Special-Needs-Plan-SNP-
Data#:~:text=Special%20Needs%20Plan%20%28SNP%29%20Data%20%20%20,%20%2
02021-03%20%206%20more%20rows%20.
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We chose to propose this change only for FIDE SNPs because FIDE
SNPs are the only type of D-SNP that must cover Medicaid acute and
primary care benefits and are better equipped, compared to other D-
SNPs, to make improvements for coordination of benefits and
adjudication of claims. This is especially true when capitation for
Medicare cost-sharing is combined with a requirement for exclusively
aligned enrollment (as proposed in section II.A.5.a. of this proposed
rule to amend the FIDE SNP definition at Sec. 422.2). Under our
proposal, a provider serving a dually eligible individual enrolled in a
FIDE SNP with exclusively aligned enrollment would submit a single
claim to the FIDE SNP for both Medicare and Medicaid coverage of the
service; the FIDE SNP would adjudicate the claim for a covered service
for any applicable Medicare payment, Medicaid payment, and Medicaid
payment of Medicare cost-sharing. In this way, the proposed additions
to the definition of FIDE SNPs at Sec. 422.2 would ensure that all
FIDE SNPs include elements--capitation for Medicare cost-sharing and
exclusively aligned enrollment--that result in improved beneficiary and
provider experiences. This proposal furthers the level of integration
required for FIDE SNPs in a way that we believe would achieve those
improved experiences. In other types of D-SNPs, such as HIDE SNPs,
members may participate in the HIDE SNP for their Medicare benefits and
an unaffiliated Medicaid managed care plan or the State Medicaid FFS
program for their Medicaid acute and primary care benefits. When
Medicare and Medicaid plan enrollment is unaligned, as it is in many
HIDE SNPs, a provider serving a dually eligible individual enrolled in
a HIDE SNP would submit a claim to the HIDE SNP for Medicare payment of
the service, then submit a second claim to the Medicaid managed care
plan or the State Medicaid program for Medicaid payment of the covered
benefit.
Our proposal does not include Medicare Parts A and B premiums in
the requirement for FIDE SNPs to cover Medicare cost-sharing. We do not
believe that it is necessary to require FIDE SNPs (or other D-SNPs) to
pay premiums as there is a loss of efficiency and no additional
integration of benefits to be achieved by having a State pay a
capitation rate to an MA organization for the MA organization to cover
Medicare premiums. The State Medicaid agency will continue to pay the
Medicare Parts A and B premiums on behalf of dually eligible
beneficiaries in accordance with Sec. Sec. 406.26 and 406.32(g) and
part 407, subpart C, of the chapter. Therefore, we propose to
specifically exclude payment of Medicare premiums as a coverage
requirement for dually eligible beneficiaries enrolled in FIDE SNPs.
In addition to our proposal for FIDE SNPs, we encourage States to
include Medicaid coverage of Medicare Part A and Part B cost-sharing
(other than Medicare premiums) for dually eligible individuals in their
capitated contracts with all D-SNPs as a method of reducing provider
burden and improving access. We considered proposing a requirement that
all D-SNPs have a contract with States for capitation for Medicare
cost-sharing. Unlike FIDE SNPs with our proposed requirement for
exclusively aligned enrollment, applying a requirement to other D-SNPs
raises a number of complicating, but we believe solvable, problems. In
States that have capitated payment arrangements with Medicaid managed
care plans to cover Medicaid primary and acute services and behavioral
health, such coverage typically requires the Medicaid managed care plan
to cover Medicare cost-sharing when Medicare covers the service. That
means, when enrollment is not aligned between a D-SNP and the Medicaid
managed care plan, the result is not a streamlined payment process for
the provider. A contract with the D-SNP for capitated coverage of
Medicare cost-sharing--and a carve-out of Medicare cost-sharing
coverage from the Medicaid managed care contract--can put Medicare
coverage of services and Medicaid coverage of Medicare cost-sharing
under a single entity, but could be a complicated process for States to
implement. For States without Medicaid managed care programs for dually
eligible individuals, contracting (with capitation payments) with D-
SNPs for coverage of Medicare cost-sharing can be a more
straightforward process. We solicit feedback on the feasibility,
implementation, estimated time to enact, and impact of requiring
capitated Medicare cost-sharing for all D-SNPs to inform future
rulemaking.
In the CY 2020 Medicare Parts C and D Draft Call Letter, we
requested comments on the ways to extend the benefits of the automatic
claims crossover process for services provided to dually eligible
individuals in MA plans and discussed those comments in the CY 2020
Medicare Parts C and D Final Call Letter.\69\ Commenters described the
need for MA plans to have real-time Medicaid eligibility and enrollment
data to facilitate better coordination of care and Medicare cost-
sharing payment across MA plans and Medicaid MCOs. Therefore, we also
considered proposing a requirement for States to provide real-time
Medicaid managed care plan enrollment data to D-SNPs to enable better
coordination between the D-SNP and the State and/or Medicaid managed
care plan. We chose not to propose a requirement at this time to allow
more time for us to consider the operational challenges for States. We
solicit feedback on the pros and cons of requiring State Medicaid data
exchanges to provide real-time Medicaid FFS program and Medicaid
managed care plan enrollment data with D-SNPs, and the impact of such a
requirement on States, Medicaid managed care plans, D-SNPs, providers,
and beneficiaries.
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\69\ CMS, Announcement of Calendar Year (CY) 2020 Medicare
Advantage Capitation Rates and Medicare Advantage and Part D Payment
Policies and Final Call Letter, April 1, 2019. Retrieved from:
https://www.cms.gov/Medicare/Health-Plans/MedicareAdvtgSpecRateStats/Downloads/Announcement2020.pdf.
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c. Scope of Services Covered by FIDE SNPs
(1) Need for Clarification of Medicaid Services Covered by FIDE SNPs
CMS first defined the term ``fully integrated dual eligible special
needs plan'', or FIDE SNP, at Sec. 422.2 in the ``Medicare Program;
Changes to the Medicare Advantage and the Medicare Prescription Drug
Benefit Programs for Contract Year 2012 and Other Changes'' final rule
(76 FR 21432) (hereinafter referred to as the April 2011 final rule) to
implement section 3205(b) of the Affordable Care Act (which amended
section 1853(a)(1)(B)(vi) of the Act to add a frailty adjustment to the
risk adjustment payments for certain FIDE SNPs). That definition
provided that a FIDE SNP must have a capitated contract with a State
Medicaid agency that includes coverage of specified primary, acute, and
long-term care
[[Page 1864]]
benefits and services, consistent with State policy. We explained then
that the term ``consistent with State policy'' recognizes the
variability in the degree and extent to which Medicaid services are
covered from one State to the next (76 FR 21444). Section 1859(f)(3)(D)
of the Act, as added by section 164(c)(3)(D) of MIPPA, uses the phrase
``consistent with State policy'' to describe the Medicaid long-term
care services that the D-SNP may include in its contract with the State
Medicaid agency. As used in the definition of FIDE SNP, the term
``specifies'' acknowledges that States vary in the degree in which
Medicaid services are covered by the State under its Medicaid program
(encompassing the Medicaid State plan and any waivers) by only
requiring the FIDE SNP to cover those services specified by the State
Medicaid agency as covered in its Medicaid program. Further, in the
April 2011 final rule (76 FR 21444), we explained that the FIDE SNP
definition at Sec. 422.2 requires the plan to provide all Medicaid-
covered primary, acute, and long-term care services and supports (LTSS)
to beneficiaries, and not some combination thereof.
Despite this discussion in the 2011 final rule that FIDE SNPs would
provide all primary, acute, and long-term care services and benefits
covered by the State Medicaid program, we did not operationalize review
of State Medicaid agency contracts in that way. CMS determined D-SNPs
to be FIDE SNPs even where the State carved out certain primary care,
acute care, and LTSS benefits from the Medicaid coverage required from
the D-SNP. In effect, we allowed States flexibility in the coverage
provided by FIDE SNPs, not only to accommodate differences in the
benefits covered under various State Medicaid programs but to
accommodate differences in State contracting strategies for managed
care broadly, and for FIDE SNPs in particular. In the April 2019 final
rule (84 FR 15706 through 15707), we revised the FIDE SNP definition at
Sec. 422.2 to add Medicaid behavioral health services to the list of
services that a FIDE SNP must include in its capitated contract with
the State Medicaid agency. But, consistent with how we were
operationalizing this definition, we explained that our amendment would
allow plans to meet the FIDE SNP definition even where the State
excluded Medicaid behavioral health services from the capitated
contract.
The way we have applied the definition of FIDE SNPs has not enabled
us to ensure FIDE SNPs fully integrate Medicare and Medicaid services
for dually eligible individuals, which was the goal of the April 2011
final rule. We propose to revise paragraph (2) of the definition of a
FIDE SNP at Sec. 422.2 to clearly specify which services and benefits
must be covered under the FIDE SNP capitated contract with the State
Medicaid agency, and thus bring fuller integration of Medicaid benefits
to individuals enrolled in FIDE SNPs. Our proposal would revise
paragraph (2) of the existing definition into paragraphs (2)(i) through
(v), with each of the new paragraphs addressing specific coverage
requirements. We believe the proposed requirements described in this
section strike the appropriate balance between flexibility for
variations in State Medicaid policy and our goal of achieving full
integration in FIDE SNPs. In addition, as discussed more fully in
section II.A.5.e., our proposed revision of the definition, in
conjunction with a proposal to add Sec. 422.107(g) and (h), includes
flexibility for approval of some limited carve-outs of LTSS and
behavioral health services.
(2) Requiring FIDE SNPs To Cover All Medicaid Primary and Acute Care
Benefits
Primary and acute care benefits for dually eligible beneficiaries
are generally covered by Medicare as the primary payer rather than
Medicaid. We propose revisions to the FIDE SNP definition in paragraph
(2)(i) of Sec. 422.2 to limit the FIDE SNP designation to D-SNPs that
cover all primary care and acute care services and Medicare cost-
sharing--to the extent such benefits are covered for dually eligible
individuals in the State Medicaid program--through their capitated
contracts with State Medicaid agencies. Our proposal here means that
all primary and acute care services, including the Medicare cost-
sharing covered by the State Medicaid program (as discussed earlier in
section II.A.5.b. of this proposed rule) must be covered by the FIDE
SNP under the MCO contract between the State and the organization that
offers the FIDE SNP and the MCO. We seek comment on whether we should
allow for specific carve-outs of some of these benefits and services.
We welcome specific examples of primary and acute care benefits that
are either currently carved out of FIDE SNP capitated contracts with
State Medicaid agencies or should be carved out and request that
comments include the reason for the existing and proposed future carve-
outs.
We are clarifying here that Medicaid non-emergency medical
transportation (NEMT) as defined in Sec. 431.53 is not a primary or
acute care service included in the scope of this provision. We
recognize that Medicaid NEMT is a critical service for dually eligible
individuals to access primary and acute care services. However, we do
not consider NEMT coverage to be required for FIDE SNPs under the
current or proposed definition. We note that States are able to
contract with their D-SNPs, or the affiliated Medicaid managed care
plans, to cover NEMT. Such contracting might provide these plans with
useful tools to facilitate access to care for their members and make it
easier for States to coordinate Medicaid NEMT with overlapping services
provided by D-SNPs as Medicare supplemental benefits.
(3) Requiring FIDE SNPs To Cover Medicaid Home Health and Durable
Medical Equipment
We propose to require that, effective beginning in 2025, each FIDE
SNP must cover additional Medicaid benefits to the full extent that
those benefits are covered by the State Medicaid program. Those
benefits we are proposing to add are home health services, as defined
in Sec. 440.70, and durable medical equipment (DME) services, as
defined in Sec. 440.70(b)(3). We believe that FIDE SNPs should be
required to cover the Medicaid home health and DME benefits because
home health and DME are critical services for dually eligible
individuals, necessitate coordination due to being covered by both the
Medicare and Medicaid programs, and are not clearly captured under
other parts of the existing definition. Based on our review of State
coverage requirements for Medicaid MCOs affiliated with FIDE SNPs, all
current FIDE SNPs already cover Medicaid home health services and DME,
so we do not expect this proposal to impact any existing FIDE SNPs.
However, we propose that this change in the scope of required coverage
by FIDE SNPs would not apply until 2025 in case there are other
circumstances of which we are not aware that would necessitate
additional time to adapt to our proposal.
As such, we propose to add a new paragraph (2)(iv) of the FIDE SNP
definition at Sec. 422.2 related to scope of services to clarify that
a FIDE SNP's capitated contract with the State Medicaid agency must
include all Medicaid home health services as defined at Sec. 440.70.
Also, we propose to add a new paragraph (2)(v) of the FIDE SNP
definition at Sec. 422.2 related to scope of services to clarify that
a FIDE SNP's capitated contract with the State Medicaid agency must
include all Medicaid DME as defined at Sec. 440.70(b)(3).
[[Page 1865]]
(4) Requiring FIDE SNPs To Cover Medicaid Behavioral Health Services
Behavioral health needs are extensive among dually eligible
individuals. Nearly one-third of individuals who are dually eligible
for Medicare and Medicaid have been diagnosed with a serious mental
illness, such as schizophrenia, bipolar disorder, or major depressive
disorder, a rate almost three times higher than for non-dually eligible
Medicare beneficiaries.\70\ Full-benefit dually eligible individuals
experience higher rates of bipolar disorder and are more likely to use
at least one Medicare or Medicaid community mental health service than
partial benefit dually eligible individuals.\71\ Fragmented physical
and behavioral health care, delivered across multiple providers and
funding sources, can decrease access to care and lead to poor health
status.\72\ Some studies, such as the ``Improving Mood--Promoting
Access to Collaborative Treatment for Late-Life Depression'' study,
provide evidence that coordinated medical and behavioral health care
lead to better behavioral health outcomes.\73\
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\70\ Congressional Budget Office. ``Dual-Eligible Beneficiaries
of Medicare and Medicaid: Characteristics, Health Care Spending, and
Evolving Policies.'' (June 2013). Retrieved from: https://www.cbo.gov/sites/default/files/113th-congress-2013-2014/reports/44308dualeligibles2.pdf. This report classified Medicare enrollees
as having a mental illness if they had a diagnosis from the previous
year of schizophrenia; major depressive, bipolar, and paranoid
disorders; or other major psychiatric disorders.
\71\ Integrated Care Resources Center, Working With Medicare
Webinar, https://www.integratedcareresourcecenter.com/sites/default/files/4.15.20%20WWM%20BH%20Slide%20Deck_for%20508%20Review.pdf.
\72\ Medicaid and CHIP Payment and Access Commission.
``Integration of Behavioral and Physical Health Services in
Medicaid.'' March 2016. Available at: https://www.macpac.gov/wp-content/uploads/2016/03/Integration-of-Behavioral-and-Physical-Health-Services-in-Medicaid.pdf.
\73\ Unutzer, et al., Journal of the American Medical
Association, ``Collaborative Care Management of Late-life Depression
in the Primary Care Setting: A Randomized Controlled Trial'',
December 11, 2002. Available at: https://aims.uw.edu/resource-library/collaborative-care-management-late-life-depression-primary-care-setting-randomized.
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We explained earlier in this section that, consistent with how we
were operationalizing the FIDE SNP definition since first adopting it
at Sec. 422.2 as established in the April 2011 final rule, we have
allowed plans to meet the FIDE SNP definition even where a State
excluded Medicaid behavioral health services from the capitated
contract with the State Medicaid agency. In the April 2019 final rule,
we added behavioral health services to the list of benefits that a D-
SNP must cover, consistent with State policy, to obtain the FIDE SNP
designation. We stated that complete carve out of behavioral health by
a State from the scope of the Medicaid coverage provided by a FIDE SNP
would be permissible (84 FR 15706-15707). We believe that a revision to
that policy is appropriate and propose to establish in a new paragraph
(2)(iii) in the FIDE SNP definition at Sec. 422.2 requiring that, for
2025 and subsequent years, the capitated contract with the State
Medicaid agency must include coverage of Medicaid behavioral health
services. This proposal would require the Medicaid MCO that is offered
by the same entity offering the FIDE SNP to cover all behavioral health
services covered by the State Medicaid program for the enrollees in the
FIDE SNP. Our proposal to require FIDE SNPs to cover Medicaid
behavioral health services is consistent with sections
1853(a)(1)(B)(iv) and 1859(f)(8)(D)(i)(II) of the Act. We propose the
2025 date to allow time for MA organizations and States to adapt to our
proposal.
Restricting FIDE SNP designation to plans capitated for Medicaid
behavioral health services, as well as other benefits, has two
advantages. First, it better comports with a common understanding of
being ``fully integrated''--the term used in sections 1853(a)(1)(B)(iv)
and 1859(f)(8)(D)(i)(II) of the Act--because of the importance of
behavioral health services for dually eligible individuals. Absent
coverage of Medicaid behavioral health services, a FIDE SNP would be
less able to effectively coordinate overlapping behavioral health
services covered by Medicare and Medicaid and would have an incentive
to steer beneficiaries toward Medicaid-covered services for which it is
not financially responsible. Coverage of Medicaid behavioral health
services also facilitates integrating behavioral health and physical
health services, which can result in improved outcomes for dually
eligible beneficiaries.\74\ In addition, our proposal would more
clearly distinguish a FIDE SNP--which would have to cover both LTSS and
behavioral health services--from a HIDE SNP--which must cover either
LTSS or behavioral health services. This would reduce confusion among
stakeholders.
---------------------------------------------------------------------------
\74\ Unutzer, et al., Journal of the American Medical
Association, ``Collaborative Care Management of Late-life Depression
in the Primary Care Setting: A Randomized Controlled Trial'',
December 11, 2002. Available at: https://aims.uw.edu/resource-library/collaborative-care-management-late-life-depression-primary-care-setting-randomized.
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Since codifying the definition of HIDE SNP in the April 2019 final
rule, we have received many questions from MA organizations and other
stakeholders about the difference between a FIDE SNP and HIDE SNP, and
we attempted to further explain the distinction in a January 17, 2020
Health Plan Management System memorandum titled, ``Additional Guidance
on CY 2021 Medicare-Medicaid Integration Requirements for Dual Eligible
Special Needs Plans'' (January 2020 memorandum).\75\ Requiring a FIDE
SNP to include Medicaid behavioral health services, with the exception
of limited carve-outs as proposed at Sec. 422.107(h) and described in
section II.A.5.e., would make the coordination continuum from HIDE SNP
to FIDE SNP easier to explain and understand since HIDE SNP designation
would allow for a carve-out in full or in part of either Medicaid
behavioral health services or LTSS while FIDE SNP designation would
allow for only limited carve-outs of Medicaid behavioral health
services (or, as discussed in section II.A.5.e., of LTSS). As proposed,
Sec. 422.107(h) would permit limited exclusions from coverage of
Medicaid behavioral health services by both FIDE SNPs and HIDE SNPs
while treating those plans as providing coverage of the category of
benefits. Under the proposal, the permissible carve-outs would be
limited to a minority of beneficiaries eligible to enroll in the D-SNP
and use Medicaid behavioral health services or constitute a small part
of the total scope of behavioral health services for which Medicaid is
generally the primary payer. Thus, under our proposal, FIDE SNPs would
cover the vast majority of Medicaid behavioral health benefits and
Medicaid LTSS benefits, and HIDE SNPs would cover the vast majority of
Medicaid behavioral health benefits or Medicaid LTSS benefits (or
potentially both categories of benefits).
---------------------------------------------------------------------------
\75\ CMS Medicare-Medicaid Coordination Office, ``Additional
Guidance on CY 2021 Medicare-Medicaid Integration Requirements for
Dual Eligible Special Needs Plans'', January 17, 2020. Retrieved
from: https://www.cms.gov/httpseditcmsgovresearch-statistics-data-and-systemscomputer-data-and-systemshpmshpms-memos-archive/hpms-memo-5.
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Most FIDE SNPs already have contracts with States to cover Medicaid
behavioral health benefits, indicating that the market has already
moved in this direction and relatively few FIDE SNPs would be impacted
by our proposal. Our review of State Medicaid agency contracts for FIDE
SNPs in CY 2021 indicates that States include full coverage of Medicaid
behavioral health services for 45 of the 69 FIDE SNPs.\76\ The FIDE
SNPs with contracts that carve
[[Page 1866]]
out Medicaid behavioral health include two FIDE SNPs in California, 17
FIDE SNPs in New York, and five FIDE SNPs in Pennsylvania.\77\ Based on
a New York State Medicaid policy change, we expect FIDE SNPs in New
York to cover Medicaid behavioral health services, effective January 1,
2023, so we do not anticipate our proposal will negatively impact FIDE
SNPs in New York.\78\ If the remaining FIDE SNPs in California and
Pennsylvania do not meet the proposed FIDE SNP definition at Sec.
422.2, they may still meet the HIDE SNP definition proposed at Sec.
422.2. We believe the benefit of restricting FIDE SNP designation to
plans that cover Medicaid behavioral health services in the capitated
contract with the State Medicaid agency outweighs the benefit of
continuing to allow FIDE SNP designation for plans that do not cover
these benefits.
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\76\ CMS review of CY 2021 State Medicaid agency contracts for
FIDE SNPs.
\77\ See https://www.cms.gov/files/document/smacdsnpintegrationstatusesdata.xlsx.
\78\ New York State Department of Health, New York State Office
of Mental Health, and New York State Office of Alcoholism and
Substance Abuse Services, ``Duals Integration: Adding Behavioral
Health Services into Medicaid Advantage Plus,'' December 2020.
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Increasing the minimum scope of services that FIDE SNPs must cover
in an integrated fashion is consistent with how section 1859(f)(8)(D)
of the Act identifies Medicaid LTSS and behavioral health services as
key areas for the integration of services. While the statute generally
describes the increased level of integration that is required by
referring to coverage of behavioral health or LTSS or both, we believe
that exceeding that minimum standard is an appropriate goal for FIDE
SNPs. The most integrated D-SNPs--FIDE SNPs--should cover the broadest
array of Medicaid-covered services, including the behavioral health
treatment and LTSS that are so important to the dually eligible
population.
Further, increasing the minimum scope of services for FIDE SNPs is
not inconsistent with section 1853(a)(1)(B)(iv) of the Act, which
states that such plans are fully integrated with capitated contracts
with States for Medicaid benefits, including LTSS. While section
1853(a)(1)(B)(iv) does not specify coverage of behavioral health
services, it does not exclude coverage of behavioral health services
either given that the section speaks generally to FIDE SNPs having
fully integrated contracts with States for Medicaid benefits. As
discussed earlier in this section, behavioral health services are
critical for dually eligible individuals and benefit from coordination
with Medicare services and, we believe, coverage of Medicaid behavioral
health benefits by a D-SNP is key to achieving fully integrated status.
Specifically, we propose the following changes at paragraph (2) of
the FIDE SNP definition at Sec. 422.2 related to scope of services:
Strike the words ``provides coverage consistent with State
policy of'' and replace them with ``requires coverage of the following
benefits, to the extent Medicaid coverage of such benefits is available
to individuals eligible to enroll in a FIDE SNP in the State, except as
approved by CMS under Sec. 422.107(g) and (h)'' to clarify the
services the FIDE SNP must include in its capitated contract with the
State Medicaid agency;
Redesignate to a new paragraph (2)(i) the requirement that
a FIDE SNP's capitated contract with the State Medicaid agency must
include all primary care and acute care covered under the State
Medicaid program, and newly specify that these contracts must include
Medicare cost-sharing as defined in section 1905(p)(3)(B), (C), and (D)
of the Act, without regard to the limitation of that definition to
qualified Medicare beneficiaries;
Redesignate to a new paragraph (2)(ii) the requirement
that a FIDE SNP's capitated contract with the State Medicaid agency
include all LTSS covered under State Medicaid policy, including
coverage of nursing facility services for a period of at least 180 days
during the plan year;
Add new paragraph (2)(iii) to require that a FIDE SNP's
capitated contract with the State Medicaid agency must include Medicaid
behavioral health services for plan year 2025 and subsequent years;
Add new paragraph (2)(iv) to require that a FIDE SNP's
capitated contract with the State Medicaid agency must include all
Medicaid home health services as defined at Sec. 440.70 for plan year
2025 and subsequent years; and
Add new paragraph (2)(v) to require that a FIDE SNP's
capitated contract with the State Medicaid agency must include all
Medicaid DME as defined at Sec. 440.70(b)(3) for plan year 2025 and
subsequent years.
d. Clarification of Coverage of Certain Medicaid Services by HIDE SNPs
CMS first defined the term ``highly integrated dual eligible
special needs plan'', or HIDE SNP, at Sec. 422.2 in the April 2019
final rule. As currently defined at Sec. 422.2, a HIDE SNP is a type
of D-SNP offered by an MA organization that has--or whose parent
organization or another entity that is owned and controlled by its
parent organization has--a capitated contract with the Medicaid agency
in the State in which the D-SNP operates that includes coverage of
Medicaid LTSS, Medicaid behavioral health services, or both, consistent
with State policy. As stated in the April 2019 final rule (84 FR
15705), the HIDE SNP designation is consistent with section
1859(f)(8)(D)(i)(II) of the Act that recognizes a level of integration
that does not meet the requirements of the FIDE SNP with respect to the
breadth of services provided under a Medicaid capitated contract with
the State.
We propose to update the HIDE SNP definition at Sec. 422.2
consistent with proposed changes to the FIDE SNP definition described
earlier in section II.A.5.c. of this proposed rule to more clearly
outline the services HIDE SNPs must include in their contracts with
State Medicaid agencies. Similar to our proposal for the revised FIDE
SNP definition, we propose to move away from the current use of
``coverage, consistent with State policy'' language in favor of more
clearly articulating the minimum scope of Medicaid services that must
be covered by a HIDE SNP. Specifically, we propose the following at
paragraph (2) of the HIDE SNP definition at Sec. 422.2:
Strike the words ``consistent with State policy, of long-
term services and supports, behavioral health services, or both'' and
instead require a HIDE SNP to have a capitated contract with the State
Medicaid agency that requires the HIDE SNP to cover, at a minimum,
Medicaid long-term services and supports or Medicaid behavioral health
services;
Reorganize paragraphs (1) and (2) into paragraphs (1)(i)
and (ii) to outline that the capitated contract is between the State
Medicaid agency and the MA organization or between the State Medicaid
agency and the MA organization's parent organization, or another entity
that is owned and controlled by its parent organization;
Redesignate paragraph (2) into paragraphs (2)(i) and (ii)
to state that the capitated contract requires coverage of LTSS,
including community-based LTSS and some days of coverage of nursing
facility services during the plan year, or behavioral health services
to the extent Medicaid coverage of such services is available to
individuals eligible to enroll in a HIDE SNP in the State; and
To redesignated paragraph (2), add the words ``except as
approved by CMS under Sec. 422.107(g) or (h)'' such that the HIDE SNP
``requires coverage of the following benefits, to the extent Medicaid
coverage of such benefits is
[[Page 1867]]
available to individuals eligible to enroll in a HIDE SNP in the State,
except as approved by CMS under Sec. 422.107(g) or (h),'' to clarify
that the HIDE SNP must cover under its capitated Medicaid contract the
full scope of the Medicaid benefit for the specified LTSS or Medicaid
behavioral health services, except for limited carve-outs that CMS
permits under proposed Sec. 422.107(g) or (h); and
Add new paragraph (3) to require that the capitated
Medicaid contract applies in the entire service area of the D-SNP for
plan year 2025 and subsequent plan years.
Later in this section, we describe in more detail our proposal to
require the capitated contract applies in the entire service area for
the D-SNP. Otherwise, our proposal is generally a reorganization and
clarification of the scope of Medicaid benefits that must be covered by
a HIDE SNP.
e. Medicaid Carve-Outs and FIDE SNP and HIDE SNP Status
As discussed earlier, we propose to require FIDE SNPs and HIDE SNPs
to cover the full scope of the Medicaid coverage under the State
Medicaid program of the categories of services that are specified as
minimum requirements for these plans as outlined in sections II.A.5.c.
and II.A.5.d. In both definitions, we propose that coverage of the full
scope of the specified categories of Medicaid benefits is subject to an
exception that may be permitted by CMS under Sec. 422.107(g) or (h).
We propose to codify at Sec. 422.107(g) and (h), respectively, current
CMS policy allowing limited carve-outs from the scope of Medicaid LTSS
and Medicaid behavioral health services that must be covered by FIDE
SNPs and HIDE SNPs. As discussed in section II.A.5.c.1. of this
proposed rule, CMS has historically determined D-SNPs to be FIDE SNPs
even where the State carved out certain primary care, acute care, LTSS,
and behavioral health services from the Medicaid coverage furnished by
the MCO offered by the FIDE SNP. CMS has similarly permitted carve-outs
of the scope of Medicaid coverage furnished in connection with HIDE
SNPs. We believe that codifying these policies would improve
transparency for stakeholders and allow us to better enforce our
policies to limit benefit carve-outs.
Our proposal is consistent with the policy described in a
memorandum CMS issued in January 2020,\79\ with some revisions to
improve clarity and avoid misinterpretations of our policy that might
result from language in the memorandum that differs in the allowed
carve-outs for LTSS and behavioral health services. Like the
memorandum, our proposal is designed to accommodate differences in
State Medicaid policy--for example, the desire to retain delivery
through the Medicaid FFS program of specific waiver services applicable
to a small, specified population, or to retain coverage in the Medicaid
FFS program for specific providers--without significantly undermining
the level of Medicaid integration provided by HIDE SNPs and FIDE SNPs.
While we generally favor integration and worry that Medicaid benefit
carve-outs work against integration, we believe our proposal strikes a
balance between the current realities of State managed care policy,
applicable statutory provisions, and our implementation of those
statutory provisions toward the goal of raising the bar on integration.
---------------------------------------------------------------------------
\79\ CMS, ``Additional Guidance on CY 2021 Medicare-Medicaid
Integration Requirements for Dual Eligible Special Needs Plans'',
January 17, 2020. Retrieved from: https://www.cms.gov/httpseditcmsgovresearch-statistics-data-and-systemscomputer-data-and-systemshpmshpms-memos-archive/hpms-memo-5.
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Currently and under our proposal to revise the definition, a D-SNP
may meet the criteria for designation as a HIDE SNP if it covers either
Medicaid LTSS or Medicaid behavioral health services under a State
Medicaid agency contract. The Medicaid contract may be between the
State and either the legal entity providing the D-SNP, the parent
organization of the D-SNP, or a subsidiary owned or controlled by the
parent organization of the D-SNP. As discussed in the April 2019 final
rule (84 FR 15705), the breadth of Medicaid LTSS coverage under a HIDE
SNP does not have to be as broad as the coverage of Medicaid benefits
provided by a FIDE SNP. For example, a HIDE SNP is not required to
provide at least 180 days of nursing facility coverage during the plan
year. If the HIDE SNP designation is based on coverage of Medicaid
LTSS, such capitated coverage must include both of the following:
Community-based LTSS, subject to permissible carve-outs, and
institutional LTSS. Institutional LTSS must include coverage of nursing
facility services with some days for which Medicaid coverage is primary
but, in contrast to a FIDE SNP, may be less than 180 days each plan
year. However, if a HIDE SNP designation is based on coverage of
Medicaid behavioral health services, the HIDE SNP can cover some
community-based and/or institutional LTSS or no LTSS.
We currently grant FIDE SNP status despite Medicaid LTSS carve-outs
of limited scope if such carved-out services (1) apply to a minority of
the full-benefit dually eligible LTSS users eligible to enroll in the
FIDE SNP who use long-term services and supports or (2) constitute a
small part of the total scope of Medicaid LTSS provided to the majority
of full-benefit dually eligible individuals eligible to enroll in the
FIDE SNP who use Medicaid LTSS. Examples of permissible LTSS carve-outs
for FIDE SNPs that apply to a minority of full-benefit dually eligible
LTSS users may include services specifically limited to individuals
with intellectual or developmental disabilities, individuals with
traumatic brain injury, or children. Carve-outs of specific Medicaid
LTSS would be permissible if the carved-out services would typically
only be a small component of the broad array of LTSS provided to the
majority of Medicaid LTSS users eligible to enroll in the FIDE SNP. We
would not, however, expect to approve carve-outs for LTSS services for
a specific population--for example, individuals with intellectual or
developmental disabilities--if enrollment in the FIDE SNP was limited
to individuals with those disabilities. For example, personal emergency
response systems or home modifications may be important supports for
participants in a Medicaid home and community-based waiver program.
However, those specific services would rarely constitute the
preponderance of an enrolled dually eligible individual's care plan
because most individuals receiving such services also receive other
types of in-home supports, such as personal care services. In contrast,
we would not expect to approve carve-outs of in-home personal care or
related services provided to older adults or people with disabilities
even if such services were limited to individuals meeting a nursing
home level of care.
D-SNPs can currently obtain the HIDE SNP designation with limited
carve-outs of Medicaid behavioral health services from their capitated
contracts. A behavioral health services carve-out would be of limited
scope if such service: (1) Applies primarily to a minority of the full-
benefit dually eligible users of behavioral health services eligible to
enroll in the HIDE SNP; or (2) constitutes a small part of the total
scope of behavioral health services provided to the majority of
beneficiaries eligible to enroll in the HIDE SNP. We specify that only
a small part of the Medicaid behavioral health services may be carved
out in order to ensure that the innovative services that many Medicaid
programs provide to individuals with severe and moderate
[[Page 1868]]
mental illness are covered through the D-SNP or the affiliated Medicaid
managed care plan. We believe that level of integrated coverage is a
minimum standard for a D-SNP to be considered highly or fully
integrated. It would be insufficient for a HIDE SNP or FIDE SNP to
solely cover the counseling services where Medicare is primary.
Examples of permissible carve-outs that apply to primarily a minority
of full-benefit dually eligible users of such services who are eligible
to enroll in the HIDE SNP include school-based services for individuals
under 21 years of age and court-mandated services. Examples of
permissible carve-outs that constitute a small part of the total scope
of Medicaid behavioral health services include inpatient psychiatric
facilities and other residential services, such as payment of Medicare
cost-sharing or coverage of days not covered by Medicare; substance
abuse treatment, such as payment of Medicare cost-sharing or coverage
of services not covered by Medicare; services provided by a Federal
Qualified Health Center or Rural Health Clinic; and Medicaid-covered
prescription drugs for treatment of behavioral health conditions. We
believe such carve-outs would still allow FIDE SNPs and HIDE SNPs to
meaningfully integrate Medicaid behavioral health coverage for their
enrollees. We seek comment on whether we have struck the right balance
in permitting such carve-outs, including for the examples cited
previously.
Specifically, we propose the following language at Sec. 422.107:
Add new paragraph (g) to describe that a D-SNP may meet
the FIDE SNP or HIDE SNP definition at Sec. 422.2 even if the contract
between the State and the plan carves out some Medicaid LTSS, as long
as the carve-out, as approved by CMS, applies primarily to a minority
of beneficiaries eligible to enroll in the D-SNP who use long-term
services and supports or constitutes a small part of the total scope of
Medicaid LTSS provided to the majority of beneficiaries eligible to
enroll in the D-SNP;
Add new paragraph (h) to describe that a D-SNP may meet
the FIDE SNP or HIDE SNP definition at Sec. 422.2 even if the contract
between the State and the plan carves out some Medicaid behavioral
health services, as long as the carve-out, as approved by CMS, applies
primarily to a minority of beneficiaries eligible to enroll in the D-
SNP who use behavioral health services or constitutes a small part of
the total scope of behavioral health services provided to the majority
of beneficiaries eligible to enroll in the D-SNP; and
Redesignate paragraph (e) ``Date of Compliance'' as new
paragraph (i) due to the proposed new paragraphs (e) through (h).
We intend to administer this proposed regulation consistent with
our current policy and therefore anticipate little disruption to occur
because of this proposed change.
f. Service Area Overlap Between FIDE SNPs and HIDE SNPs and Companion
Medicaid Plans
MA organizations can achieve greater integration when they
maximally align their FIDE SNP and HIDE SNP service areas with the
service areas of the affiliated Medicaid managed care plan (meaning the
entities that offer capitated Medicaid benefits for the same members
under a capitated contract with the State). Service area alignment also
better comports with the minimum Medicare-Medicaid integration
standards established by section 50311(b) of the BBA of 2018, which
amended section 1859 of the Act and is codified at Sec. 422.2.
Currently, under Sec. 422.2, a D-SNP can meet the requirements to
be designated as a FIDE SNP and HIDE SNP even if the service area
within a particular State does not fully align with the service area of
the companion Medicaid plan (or plans) affiliated with their
organization.\80\ For FIDE SNP and HIDE SNP members outside the
companion Medicaid plan's service area, this lack of alignment does
little to integrate Medicare and Medicaid benefits as the D-SNP member
does not have the option to join the companion Medicaid plan. In its
June 2019 report to Congress, MedPAC illustrated service area
misalignment between D-SNPs and companion Medicaid managed LTSS plans,
finding a significant number of D-SNP members not in the same service
area as the D-SNP sponsor's Medicaid managed LTSS offering.\81\ In its
June 2021 report to Congress, MACPAC recommended States use the State
Medicaid agency contracts (required for D-SNPs by Sec. 422.107(b)) to
completely align service areas between a D-SNP and a Medicaid managed
care plan to better integrate coverage and care.\82\ We believe
requiring service area alignment in the definitions of FIDE SNP and
HIDE SNP would encourage MA organizations and States to create better
experiences for beneficiaries and move toward greater integration,
which would be consistent with the amendments to section 1859(f) of the
Act made by section 50311(b) of the BBA of 2018.
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\80\ CMS has acknowledged this and encouraged MA organizations
to align these service areas in guidance issued on January 17, 2020,
regarding D-SNPs. See https://www.cms.gov/files/document/cy2021dsnpsmedicaremedicaidintegrationrequirements.pdf.
\81\ Medicare Payment Advisory Commission, ``Report to the
Congress: Medicare and the Health Care Delivery System,'' June 2019.
Retrieved from: https://medpac.gov/docs/default-source/reports/jun19_medpac_reporttocongress_sec.pdf.
\82\ MACPAC, Report to Congress on Medicaid and CHIP, ``Chapter
6: Improving Integration for Dually Eligible Beneficiaries:
Strategies for State Contracts with Dual Eigible Special Needs
Plan,'' June 2021. Retrieved at: https://www.macpac.gov/wp-content/uploads/2021/06/June-2021-Report-to-Congress-on-Medicaid-and-CHIP.pdf.
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Under our authority at section 1859(f)(8)(D) of the Act to require
that all D-SNPs meet certain minimum criteria for Medicare and Medicaid
integration, we are proposing to amend the definitions of FIDE SNP and
HIDE SNP at Sec. 422.2. We propose to amend the FIDE SNP definition by
adding new paragraph (6) and the HIDE SNP definition by adding new
paragraph (3) to require that the capitated contracts with the State
Medicaid agency cover the entire service area for the D-SNP for plan
year 2025 and subsequent years. Requiring the service area of the
Medicaid capitated contract to include at least the service area of the
D-SNP contract allows all FIDE SNP and HIDE SNP enrollees to access
both Medicare and Medicaid benefits from a single parent organization.
These proposed changes to Sec. 422.2 are in addition to the other
edits proposed to the definitions of FIDE SNP and HIDE SNP at Sec.
422.2 as described in this proposed rule.
Our proposal addresses an unintended loophole to the minimum D-SNP
integration criteria we have adopted as part of the definitions of FIDE
SNP and HIDE SNP: Where a D-SNP can qualify as either a FIDE SNP or
HIDE SNP by only having a small portion of its members in the same
service area as the companion Medicaid plan. Where the overlap in the
service areas for the separate MA D-SNP contract and the Medicaid
capitated contract is small, the opportunity for Medicare-Medicaid
integration is similarly limited as only enrollees in that overlapping
area have the potential to receive benefits from an integrated plan
with both MA and Medicaid managed care plan contracts under a single
parent organization. In such a FIDE SNP or HIDE SNP, the members
without access to the companion Medicaid plan might not benefit even
from the improved care coordination possible under the notification
requirement at Sec. 422.107(d) required for a D-SNP that is not a FIDE
SNP or HIDE SNP if the State has not imposed that requirement. We do
not believe that is consistent with the goals and purposes
[[Page 1869]]
of increasing integration for D-SNPs as a whole or particularly for
FIDE SNPs and HIDE SNPs, which are supposed to have more than a bare
minimum level of integration.
The proposal is not intended to limit State options for how they
contract with managed care plans for their Medicaid programs, but to
require the FIDE and HIDE SNPs to limit their MA service areas to areas
within the service areas for the companion Medicaid plan. Our proposal
would not limit the service area of the companion Medicaid plan to that
of the D-SNP service area. Therefore, the companion Medicaid plan may
have a larger service area than the D-SNP. States, in their contracting
arrangements for Medicaid managed care programs, may wish to limit the
service areas of the affiliated Medicaid managed care plans, but we
recognize that States have other policy objectives better met with
larger service areas in their Medicaid managed care programs.
In plan year 2021, all FIDE SNPs meet the service area requirement
being proposed. Most, but not all, HIDE SNPs also meet the proposed
requirement. As of June 2021, there were 1,302,505 HIDE SNP members
across 16 States in 186 HIDE SNP plan benefit packages and 89
contracts.\83\ In four States, 20 HIDE SNPs have service area gaps with
their affiliated MCOs, leaving 97,004 members in 174 counties with no
corresponding Medicaid plan.\84\ Approximately half the D-SNPs with
unaligned service area have over 50 percent of their enrollment in the
unaligned service area, and the vast majority of HIDE SNP members and
counties with unaligned service areas are concentrated in one State and
one parent organization. Therefore, we believe some HIDE SNPs have only
met the D-SNP integration requirements for a fraction of their
enrollment due to the unintended gap in integration that is created by
a lack of service area alignment.
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\83\ CMS, SNP Comprehensive report, June 2021. Retrieved at:
https://www.cms.gov/research-statistics-data-and-systemsstatistics-trends-and-reportsmcradvpartdenroldataspecial-needs/snp-comprehensive-report-2021-06.
\84\ Internal analysis based on data from: CMS, Monthly
Enrollment by Contract, March 2021. Retrieved from: https://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/MCRAdvPartDEnrolData/Monthly-Enrollment-by-Contract;
CMS, Monthly Enrollment by Contract/Plan/State/County, March 2021.
Retrieved from: https://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/MCRAdvPartDEnrolData/Monthly-Enrollment-by-Contract-Plan-State-County; CMS, D-SNP Integration
Levels for CY 2021. Retrieved from: https://www.cms.gov/files/document/smacdsnpintegrationstatusesdata.xlsx; and service area
information from State Medicaid agency websites.
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If finalized, an MA organization impacted by our proposal would
have several options. First, the organization can work with the State
to expand their companion Medicaid plan service area to the full D-SNP
service area, thus increasing the opportunity for integrated care and
qualifying as a HIDE SNP under our proposal. Second, the MA
organization can request to crosswalk enrollees (using the crosswalk
exception currently at Sec. 422.530(c)(4), which we are proposing to
redesignate as Sec. 422.530(c)(4)(i) in section II.A.6.a.) from the
existing D-SNP that includes the service area outside of the companion
Medicaid plan service area into a new D-SNP; the end result is two
separate D-SNPs, one which qualifies as a HIDE SNP (because it has the
overlapping service area with the companion Medicaid plan and meets
other requirements) and another D-SNP that, because it is neither a
FIDE SNP nor a HIDE SNP, would need to meet the notification
requirement at Sec. 422.107(d). Third, the MA organization can keep
the existing service area for the existing D-SNP and contract with the
State as a non-HIDE D-SNP by meeting the notification requirement at
Sec. 422.107(d).
These options all require the MA organization to collaborate with
the State Medicaid agency. We believe that a State currently engaged
with MA organizations to integrate care through a HIDE SNP would likely
be willing to work with the MA organization to come into compliance
with the proposed rule. However, if the State was unwilling to engage
with the MA organization, the MA organization would need to end the
HIDE SNP plan benefit package in the unaligned service area. We seek
comment on whether this proposal would likely result in additional,
unintended disruption for current HIDE SNP membership, particularly if
such unintended disruption is for more than the initial year of
transition. We generally believe that the additional integration--and
the benefits from higher integration--outweigh the limited disruption
potentially caused by realignment of FIDE SNP and HIDE SNP service
areas to meet this proposed requirement by 2025.
We are considering an alternative of establishing a minimum
percentage of enrollment or service area overlap between the D-SNP
affiliated Medicaid plan and having FIDE SNPs and HIDE SNPs attest to
meeting the minimum overlap requirement. That is, a D-SNP would qualify
as a FIDE SNP or HIDE SNP if a minimum percentage of the D-SNP
enrollment resides in the companion Medicaid plan (or plans) service
area or if a minimum percentage of the D-SNP service area overlaps with
the companion Medicaid plan (or plans). We are also considering an
amendment to explicitly codify how the current requirements permit D-
SNPs to be designated as a FIDE SNP or HIDE SNP even if their service
area within a particular State does not fully align with the service
area of the companion Medicaid plan (or plans). We are not proposing
either of these alternative approaches because we believe these
alternatives create greater operational complexity (in the case of
establishing a minimum percentage overlap) and would fail to help us
achieve our objectives of clarifying options for beneficiaries and
creating better coordination of Medicare and Medicaid benefits for all
enrollees of the FIDE SNP or HIDE SNP compared to current practice. We
seek comment on these alternatives, including input on what an
appropriate percentage threshold of overlap in the services areas
should be, whether an attestation process would provide the necessary
level of oversight, and whether the status quo, with a clarification in
the regulation text, creates a sufficient level of integration for FIDE
SNPs and HIDE SNPs. We are interested in comments on whether the
alternatives create sufficient improvements in coordination of the
Medicare and Medicaid benefits compared to current practice or if the
alternatives would adequately address the policy goals outlined in this
proposal.
6. Additional Opportunities for Integration Through State Medicaid
Agency Contracts (Sec. 422.107)
Section 164 of MIPPA amended section 1859(f) of the Act to require
that each D-SNP contract with the State Medicaid agency to provide
benefits, or arrange for the provision of Medicaid benefits, to which
an enrollee is entitled. Implementing regulations are codified at Sec.
422.107. Notwithstanding this State contracting requirement for D-SNPs,
section 164(c)(4) of MIPPA does not obligate a State to contract with a
D-SNP, which therefore provides States with significant control over
the availability of D-SNPs in their markets. The State's discretion to
contract with D-SNPs, combined with the State's control over its
Medicaid program, creates flexibility to require greater integration of
Medicare and Medicaid benefits from the D-SNPs that operate in the
State. For example, to develop products that integrate Medicare and
Medicaid coverage, several states--
[[Page 1870]]
including Arizona, Hawaii, Idaho, Massachusetts, Minnesota, New Jersey,
Pennsylvania, and Tennessee--operate Medicaid managed care programs for
dually eligible individuals in which the State requires that the
Medicaid MCOs serving dually eligible individuals offer a companion D-
SNP product. These States also require specific care coordination or
data sharing activities in their contracts with D-SNPs.\85\
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\85\ Verdier, J., Kruse, A., Sweetland Lester, R., Philip, A.M.,
and Chelminsky, D. State Contracting with Medicare Advantage Dual
Eligible Special Needs Plans: Issues and Options (November 2016).
Retrieved from https://www.integratedcareresourcecenter.com/sites/default/files/ICRC_DSNP_Issues__Options.pdf; MACPAC, Report to
Congress on Medicaid and CHIP, ``Chapter 6: Improving Integration
for Dually Eligible Beneficiaries: Strategies for State Contracts
with Dual Eligible Special Needs Plan,'' (June 2021). Retrieved from
https://www.macpac.gov/wp-content/uploads/2021/06/June-2021-Report-to-Congress-on-Medicaid-and-CHIP.pdf.
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Even among States that have used the State Medicaid agency contract
at Sec. 422.107 to promote integration, we believe there are
additional opportunities to improve beneficiary experiences and health
plan oversight. We propose addressing such opportunities in this
section of this proposed rule.
We propose a new paragraph (e) at Sec. 422.107 to describe
conditions under which CMS would facilitate compliance with certain
contract terms that States require of D-SNPs that operate in the State.
Proposed paragraph (e)(1) provides that CMS will take the steps
described in proposed paragraphs (e)(2) and (3) when a State Medicaid
agency's contracts with D-SNPs require exclusively alignment enrollment
and require the D-SNPs to request MA contracts that only include one or
more State-specific D-SNPs and that such D-SNPs use integrated member
materials. We do not believe that proposed paragraph (e)(1), in and of
itself, creates or limits opportunities already available to States to
contract with D-SNPs. The primary purpose of proposed paragraph (e)(1)
is to establish a pathway for States with parameters for how CMS will
work with the State when the State wishes to require D-SNPs with
exclusively aligned enrollment in that State to operate under D-SNP-
only MA contracts and use specific integrated enrollee materials. The
requirements described in proposed paragraph (e)(1) require work on the
part of CMS to facilitate compliance by D-SNPs with the State's
requirements. Therefore, proposed paragraphs (e)(2) and (3) describe
steps CMS would take when the conditions of proposed paragraph (e)(1)
are met.
a. Limiting Certain MA Contracts to D-SNPs
Special needs plans, including D-SNPs, are currently included as
separate plans, also known as ``plan benefit packages (PBPs),'' under
the same contract number along with any other MA plans of the same
product type (for example, health maintenance organization (HMO),
preferred provider organization (PPO), etc.) offered by the legal
entity that is the MA organization. MA organizations may offer multiple
PBPs under the same contract number, and the plans under these
contracts may have service areas in multiple States or regions. PBPs
under one contract number may have very different benefit packages and
serve different populations. MA organizations report medical loss
ratios and certain quality measures--including many Star Ratings
measures--at the contract level, which does not allow for
differentiation of PBPs that are D-SNPs. While we capture some measures
at the PBP level, unless a D-SNP is the only PBP in a contract, it is
not possible to ascertain a full and complete picture of the quality
performance (for example, CAHPS, HEDIS,\86\ Medicare Health Outcomes
Survey (HOS), Star Ratings) of the D-SNP distinguished from other PBPs
in the contract. Combining data from all PBPs offered under a contract,
however, ensures that there is generally a large enough sample to
administer CAHPS surveys and calculate HEDIS measures; CMS has
discussed the possibility of collecting data and assigning Star Ratings
at the plan level in the past, such as in the April 2018 final rule (83
FR 16526 through 16528). Currently, Sec. Sec. 422.162(b) and
423.182(b) provide for Star Ratings to be assigned at a contract level.
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\86\ Certain HEDIS measures are reported by SNPs at the PBP
level and are available in public use files that can be used to
review and assess D-SNP performance outside of CMS's Quality Star
Rating program. These PBP-level measures are used to calculate the
Care for Older Adults measures in Star Ratings, but they are not
used to calculate Star Ratings to compare performance across MA
plans. The public use files are available at: https://www.cms.gov/research-statistics-data-and-systems/statistics-trends-and-reports/mcradvpartdenroldata?redirect=/mcradvpartdenroldata.
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It has been a long-standing CMS policy that CMS only award a legal
entity one contract for each product type (for example, HMO, PPO, RPPO,
etc.) it seeks to offer for all PBPs for the totality of the
States.\87\ Under CMS's administration of the MA program, SNPs and non-
SNPs may be PBPs in the same contract(s) so long as they are the same
product type (for example, SNP HMO and non-SNP HMO PBPs can be in the
same contract, but a SNP HMO and non-SNP PPO would not be). Except
under our existing authority in Sec. 422.550 where there is a change
in ownership or for purposes of model tests under Section 1115A that
utilized D-SNPs, CMS has not previously permitted MA organizations to
create separate D-SNP contracts. If necessary, under Sec. Sec.
422.504(k) and 423.504(e), CMS does have authority to sever specific
PBPs from a contract and to deem a separate contract is in place for
the severed PBP(s).
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\87\ The following memo outlines the policy for CY2020, which
has been in effect for several years: CMS HPMS Memo, ``Release of
Notice of Intent to Apply for Contract Year 2021 Medicare Advantage
(MA), Medicare-Medicaid Plans (MMP), and Prescription Drug Benefit
(Part D) and Related CY 2021 Application Deadlines'', October 17,
2019. Retrieved from https://www.cms.gov/files/document/2021-noia-partcpartd-mmp.pdf.
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The majority of D-SNPs are in contracts that include other non-SNP
MA plans. Of the 276 D-SNP PBPs offered in CY 2021, only 88 (32
percent) are in D-SNP-only contracts.\88\ Given the important
distinctions of D-SNPs in comparison to other MA plans, States and
other stakeholders have expressed an interest in better understanding
performance of these plans without data being combined with non-D-SNPs.
Throughout our work with MMPs, we and our State partners benefited from
having performance data that was specific to the MMP.
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\88\ CMS, Contract Management Reports 2020, SNP Type and Subtype
Report, August 7, 2020.
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Therefore, we are proposing to codify a pathway where if a State
requires an MA organization to establish a contract that only includes
one or more D-SNPs with exclusively aligned enrollment within a State,
the MA organization may apply for such a contract using the existing MA
application process. We do not anticipate this proposal would create a
large volume of new contracts, because most States do not meet the
prerequisite of requiring exclusively aligned enrollment, and--among
those that do--some D-SNPs are already in D-SNP-only contracts. The
proposed language at Sec. 422.107(e)(1)(i) would give States the
flexibility to require an MA organization to establish one or more D-
SNP-only contracts, which would provide more transparency in D-SNP plan
performance within States. For example, the Florida State Medicaid
agency could allow an MA organization serving South Florida and the
Florida Panhandle to establish one D-SNP-only contract for South
Florida and a separate D-SNP-only contract for the Florida
Panhandle.\89\
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\89\ Due to smaller enrollment compared to broader MA contracts,
D-SNP-only contracts may experience sample size issues, such that
certain quality measures (for example, HEDIS and CAHPS) may not have
sufficient data to reliably report performance. States may want to
consider this implication when contemplating whether to establish D-
SNP-only contracts, particularly if a State wishes to further limit
D-SNP-only contracts based on regions within the State.
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[[Page 1871]]
Where States choose to use this opportunity, it would have several
benefits. First, it would provide the State and the public with greater
transparency on the quality ratings for the D-SNP, reflecting outcomes
and experiences specific to dually eligible individuals in the
State.\90\ This can help CMS and States better identify disparities
between dually eligible and other beneficiaries and target
interventions accordingly where the population covered by the D-SNP-
only contract is of sufficient size to reliably report performance on
quality measures and surveys. Second, it would improve transparency on
financial experiences related to furnishing Medicare and Medicaid
benefits because the contract's medical loss ratio would reflect
Medicare financial experience specific to dually eligible individuals
in the State that are enrolled in a companion Medicaid MCO as well as
the D-SNP because this proposal is limited to D-SNPs with exclusively
aligned enrollment. Exclusively aligned enrollment, as defined in Sec.
422.2, means the Medicaid MCO that furnishes Medicaid benefits is the
same as the D-SNP, the D-SNP's parent organization, or owned and
controlled by the D-SNP's parent organization. Third, it would allow a
D-SNP to create a MOC that is specific to the State, which would
facilitate review by the State and provide opportunities for greater
customization of the MOC to the State's Medicaid-related policies and
priorities. Fourth, it would enable CMS to review and evaluate the
provider network specific to the D-SNPs offered under that D-SNP-only
contract.
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\90\ Star Ratings for the new D-SNP-only contracts would be
calculated in accordance with Sec. 422.166. As described at Sec.
422.166(d)(2)(vi), new D-SNP-only contracts that do not have
sufficient data to calculate and assign ratings and do not meet the
definition of low enrollment or new MA plans at Sec. 422.252 would
be assigned Quality Bonus Payment ratings based on the enrollment-
weighted average highest rating (as defined at Sec. 422.162) of the
parent organization's other MA contract(s).
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We describe at proposed Sec. 422.107(e)(2) how the CMS
administrative steps to permit a new D-SNP-only contract would be
initiated by receipt of a letter from the State Medicaid agency
indicating its intention to include the contract requirements under
Sec. 422.107(e)(1) in its contract with specific MA organizations
offering, or intending to offer, D-SNPs with exclusively aligned
enrollment in the State. We will provide States with additional
information on timelines and procedures in sub-regulatory guidance; we
may also address our recommendations for best practices and identify
considerations for States that are considering this. We would expect
the following steps--which are consistent with current timeframes and
procedures for submission of applications, bids and other required
materials to CMS--to be taken if a State sought to include these
requirements for the 2025 plan year:
Consistent with CMS recommendations, the State consults
with CMS, MA organizations, and other stakeholders beginning in early
2023 on whether to add the requirements at Sec. 422.107(e)(1) to its
State Medicaid agency contract.
Upon reaching a decision to proceed, the State would
notify CMS (by letter) and the affected MA organizations by August 2023
to enable the MA organization and CMS to start the necessary steps.
Following existing timelines and procedures for
applications, bids, and other annual submissions, and consistent with
Sec. 422.501(b), the impacted MA organizations would submit a
Notification of Intent to CMS to apply for a new D-SNP-only contract in
November of 2023 and an application for a new D-SNP-only contract
(beginning January 2025) in February of 2024.
CMS and the State would develop integrated SB, Formulary,
and combined Provider and Pharmacy Directory model materials from
January through June 2024.
The impacted MA organizations would submit a bid for the
D-SNP PBP in the new D-SNP-only contract per Sec. 422.254 by the first
Monday in June 2024.
The impacted MA organizations would not submit a bid in
June 2024 for the D-SNP PBP that had been included in the non-D-SNP-
only MA contract, indicating it is non-renewing the existing PBP.
The affected D-SNPs would submit their State Medicaid
agency contracts, including the provisions described at Sec.
422.107(e)(1), in July of 2024 and the D-SNP's request to use the
proposed crosswalk exception at Sec. 422.530(c)(4)(ii) in June of 2024
to move enrollees from the non-renewing D-SNP to the new D-SNP offered
under the D-SNP-only contract.
Subject to compliance with all Part C and Part D
requirements, CMS would approve the new D-SNP PBP and its bid in the D-
SNP-only contract for CY 2025 in September 2024.
Dually eligible beneficiaries enrolled in non-renewing D-
SNP PBPs could be crosswalked to the new D-SNP PBP in October 2024 for
a January 1, 2025 effective date if the MA organization requests the
crosswalk exception proposed at Sec. 422.530(c)(4)(ii) and it is
approved by CMS.
The new D-SNP PBP into which individuals are crosswalked
describes changes to the MA-PD benefits and provides information about
the D-SNP PBP in the Annual Notice of Change, which must be sent
consistent with Sec. 422.111(a), (d), and (e) for beneficiary receipt
in early October 2024.
Establishing D-SNP-specific contracts creates some new challenges.
CMS would have added administrative burden to oversee a larger number
of contracts. MA organizations would similarly experience new burdens,
such as additional reporting to CMS, calculation of HEDIS measures, and
administration of HOS and CAHPS surveys. We believe these costs are
modest relative to the benefits. We solicit comments on other
consequences that would flow from our proposal, both in terms of
benefits for the MA organizations, States, and dually eligible
individuals and potential unforeseen difficulties for these
stakeholders.
Finally, to avoid any significant beneficiary disruption, we
propose a new crosswalk exception to allow MA sponsors to seamlessly
move D-SNP members into any D-SNP-only contract created under this
proposal. Our proposed crosswalk exception would apply only for
movement between plans of the same product type (HMO, PPO, etc.) under
the same parent organization for the following contract year when the
new D-SNP is created under a new D-SNP-only contract based on a State
requirement as described in proposed Sec. 422.107(e). It would allow
transition to a D-SNP under a contract subject to proposed Sec.
422.107(e) from a D-SNP that is non-renewing, has enrollees residing in
the portion of the current service area impacted by the service area
reduction, or has its eligible population newly restricted by a State
contract. To add this new crosswalk exception, we propose redesignating
the existing paragraph (c)(4) into new paragraphs (c)(4)(i) and (ii) in
Sec. 422.530. Under this proposal, the processes used for other
crosswalk exceptions (for example, the notice to CMS and CMS' review
and approval of the crosswalk exception) would apply to this new
crosswalk exception.
We seek comment on this new proposed crosswalk exception and
whether any additional beneficiary protections should apply.
[[Page 1872]]
b. Integrated Member Materials
Communicating information to enrollees and potential enrollees is
an important function of MA plans, Part D plans, and Medicaid managed
care plans--and D-SNPs with exclusively aligned enrollment must comply
with all of those rules.\91\ There are advantages for enrollees in D-
SNPs with exclusively aligned enrollment in receiving one set of
communications that integrates all of the required content, as
discussed in more detail later in this section, so we are proposing a
mechanism and some parameters to facilitate a State's election to have
D-SNPs with exclusively aligned enrollment use certain communications
materials that integrate content about Medicare and Medicaid. Under
this proposal, the applicable Medicaid managed care and MA requirements
and standards would continue to apply to the integrated materials. As
background, we discuss in this section some of the requirements for
mandatory communications materials in the MA and Medicaid programs.
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\91\ Because D-SNPs must offer Part D benefits, they are subject
to both MA requirements in part 422 and Part D requirements in part
423. See Sec. Sec. 422.2 (definition of specialized MA plans for
special needs individuals) and 422.500.
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CMS requires MA plans and Part D plans to furnish specific
information to enrollees and potential enrollees, with some specific
requirements outlined in Sec. Sec. 422.111 and 423.128 and additional
requirements at Sec. Sec. 422.2261, 422.2267, 423.2261, and 423.2267.
For information that CMS deems vital to Medicare beneficiaries,
including information related to enrollment, benefits, health, and
rights, CMS may develop and provide materials or content for MA
organizations and Part D sponsors in either standardized or model form.
Standardized materials are subject to requirements of the Paperwork
Reduction Act of 1995 (PRA) (44 U.S.C. 3501 et seq.) and the Office of
Management and Budget (OMB) collection of information approval process
no less than every 3 years.\92\ While MA organizations and Part D
sponsors must use standardized materials and content in the form and
manner CMS provides, CMS model materials and content are examples of
how to convey information to beneficiaries. MA organizations and Part D
sponsors may use CMS's model materials or craft their own materials or
content, provided the MA organization or Part D sponsor accurately
conveys the vital information in the required material or content to
the beneficiary and follows CMS's order of content, when specified. In
Sec. Sec. 422.2267 and 423.2267, we refer to such materials and
content collectively as required materials.
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\92\ Refer to www.cms.gov/Regulations-and-Guidance/Legislation/PaperworkReductionActof1995 and www.govinfo.gov/content/pkg/FR-1995-08-29/pdf/95-21235.pdf.
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CMS also includes similar, minimum Federal requirements in Sec.
438.10 for Medicaid managed care plans (including MCOs) to furnish
certain materials and information to enrollees and potential enrollees
in a manner that is easily understood and readily accessible (OMB
control number 0938-0920). However, CMS does not create standardized or
model materials for use by Medicaid managed care plans. States may
create such required materials and have primary responsibility for
ensuring that Medicaid managed care plans comply with the minimum
information requirements in Sec. 438.10 and any additional
requirements imposed by the State. Among the materials that Medicaid
managed care plans must distribute are enrollee handbooks, provider
directories, and formularies.
To allow MA organizations and Part D sponsors sufficient time to
populate required materials with plan-specific information; submit them
through the CMS Health Plan Management System (HPMS) for submission, or
submission and approval, as applicable; translate them into any non-
English language that is the primary language of at least 5 percent of
the individuals in the service area; and make them available to
beneficiaries by the required dates indicated later in this section,
CMS aims to issue required materials and instructions annually by the
end of May for the following plan year.
Among the required materials that MA organizations and Part D
sponsors must provide to current and prospective members, and post to
their websites by October 15 prior to the beginning of the plan year,
are--
Evidence of Coverage (EOC), which is a standardized
communications material that tells members how to get plan-covered
health care services and prescription drugs and explains member rights
and responsibilities. To comply with Sec. 422.111(b)(2)(iii), CMS
expects D-SNPs to modify language in the standardized EOC, as
applicable, to address and include Medicaid benefits for which
enrollees are eligible, and CMS permits D-SNPs to use further
modifications to explain Medicaid benefits the D-SNP furnishes to its
enrollees. Plans must send the EOC, or a notice informing enrollees how
to access it electronically, to current enrollees by October 15 of each
year and to new enrollees within 10 days of CMS's confirmation of
enrollment or the last day of the month prior to the enrollment
effective date (whichever is later). The EOC is similar to the model
enrollee handbook that States are required to develop for Medicaid MCOs
to send under Sec. 438.10(c)(4)(ii).
Annual Notice of Changes (ANOC), which is a standardized
marketing material that provides information to current members about
changes for the upcoming contract year. It identifies any changes to
the plan's health care services, prescription drugs, cost-sharing for
MA benefits (including Part A and Part B benefits and supplemental
benefits), and administrative items such as contract number or
grievance and appeal procedures. D-SNPs may also modify language in the
ANOC, as applicable, to address and include Medicaid changes. Plans
must send the ANOC to current enrollees for receipt no later than
September 30 of each year, except that enrollees with an October 1,
November 1, or December 1 enrollment effective date must receive the
ANOC within 10 calendar days from receipt of CMS confirmation of
enrollment or by last day of month prior to effective date, whichever
is later.
Summary of Benefits (SB), which is a model marketing
material that provides prospective members a description of health care
services and prescription drugs the plan will cover in the upcoming
contract year. It helps individuals determine which plans best meet
their needs. D-SNPs must describe or identify their Medicaid benefits,
and FIDE SNPs and HIDE SNPs may display integrated benefits where
applicable. Plans are not required to send SBs to all prospective
members but, in our experience, many do and make the SB available by
October 15 of each year. CMS permits distribution of marketing
materials as early as October 1 of each year.
Formulary, which is a model communications material that
includes the list of Medicare Part D drugs the plan covers when the
drugs are medically necessary and filled at one of the plan's network
pharmacies. The formulary also includes information about plan-covered
over-the-counter (OTC) drugs and non-drug OTC products, any mail-order
procedures, and utilization management procedures such as prior
authorizations, step therapy, or quantity limits that the plan
requires.\93\ Plans must send the Formulary, or a notice informing how
to
[[Page 1873]]
access it electronically, for current enrollees, for receipt by October
15 of each year, and to new enrollees within 10 days of CMS's
confirmation of enrollment or the last day of the month prior to the
enrollment effective date (whichever is later).
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\93\ Refer to www.cms.gov/Medicare/Prescription-Drug-Coverage/PrescriptionDrugCovContra/Part-D-Model-Materials.
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Provider Directory, which is a model communications
material that lists the number, types, and addresses for the plan's
network providers and rules about access to providers, such as
authorization and referral requirements. D-SNPs using this model may
identify Medicare providers who also accept Medicaid.\94\ Plans must
send the Provider Directory, or a notice informing how to access it
electronically, for current enrollees, for receipt by October 15 of
each year, and to new enrollees within 10 days of CMS's confirmation of
enrollment or the last day of the month prior to the enrollment
effective date (whichever is later).
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\94\ Refer to www.cms.gov/Medicare/Health-Plans/ManagedCareMarketing/MarketngModelsStandardDocumentsandEducationalMaterial.
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Pharmacy Directory, which is a model communications
material that contains a list of the plan's network pharmacies and
contact information, including all retail, mail-order, home infusion,
and long-term care options.\95\ Plans must send the Pharmacy Directory,
or a notice informing how to access it electronically, for current
enrollees for receipt by October 15 of each year, and to new enrollees
within 10 days of CMS's confirmation of enrollment or the last day of
the month prior to the enrollment effective date (whichever is later).
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\95\ Refer to https://www.cms.gov/Research-Statistics-Data-and-Systems/Computer-Data-and-Systems/HPMS/HPMS-Memos-Archive-Annual.
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CMS encourages D-SNPs to add related Medicaid information in the
EOC, ANOC, SB, and Provider Directory. Further integrating Medicare and
Medicaid information in these required materials, as well as in the
Formulary and Pharmacy Directory, can improve beneficiary experiences
by providing a more seamless description of health care coverage and
enhancing the understanding of and satisfaction with the coverage both
programs provide.
CMS conducts studies to improve the effectiveness of the model and
standardized beneficiary materials and content that we provide to MA
and Part D plans for their use in communicating with enrollees and
potential enrollees. To test materials, we conduct individual
interviews with dually eligible individuals and desk reviews by
contractors, CMS subject matter experts, and advocacy organizations.
Since 2015, we have tested an integrated EOC, ANOC, SB, Formulary, and
combined Provider and Pharmacy Directory. For example, a 2017 study
focused on beneficiary assessment of the Provider and Pharmacy
Directory. Beneficiaries consistently described the CMS model directory
as ``clear,'' ``simple,'' and ``easy to read.'' Beneficiaries also
noted that the integrated version of the directory with the combined
information on Medicare and Medicaid providers/pharmacies was
comparatively better than separate Medicare and Medicaid directories
they received from their current or previous insurance plans. We
received similarly positive feedback from individuals with disabilities
and from Spanish-speaking beneficiaries who tested a translated
version.
MMPs participating in the capitated financial alignment model and
the Minnesota Senior Health Options (MSHO) plans in the Demonstration
to Align Administrative Functions for Improvements in Beneficiary
Experience use integrated versions of these required materials. In
addition, since 2019, CMS has worked with Massachusetts, New Jersey,
and the FIDE SNPs in each State to develop and annually update certain
integrated materials that the States require and issue to these plans.
For contract years 2020 and 2021, we provided high-level assistance to
New York as the State developed select integrated materials that its
Medicaid Advantage Plus (MAP) plans could use. We are also working with
California for contract year 2023 to develop integrated materials for
those D-SNPs with exclusively aligned enrollment receiving Cal
MediConnect members at the end of the California capitated FAI
demonstration in 2022.
For the D-SNPs we have worked with, CMS typically begins
development of integrated national templates and State-specific models
with the SB; a Formulary that contains Medicare Part D, Medicaid, and
OTC drugs as well as non-drug OTC products; and one combined Medicare
and Medicaid Provider and Pharmacy Directory. Starting with these
materials has several advantages. First, these materials integrate key
Medicare and Medicaid information, which dually eligible individuals
can use to make more knowledgeable decisions about their health care
choices. Second, the SB, Formulary, and Provider and Pharmacy Directory
are required materials but are not standardized and, therefore, are not
subject to the PRA clearance process, which often takes nine months or
more to complete. In contrast, D-SNPs must use standardized materials,
as discussed earlier, without modification to the language, content,
format, or order of information except in a few, specific instances per
Sec. 422.2267. Third, the SB, Formulary, and Provider and Pharmacy
Directory models are not lengthy or overly complex. They also offer
opportunities for D-SNPs in different States with different Medicaid
requirements to provide prospective and current dually eligible
enrollees a more seamless presentation of essential information about
their Medicare and Medicaid coverage. This can contribute to increased
understanding of and satisfaction with the coverage both programs
provide.
To provide a more coordinated beneficiary experience, we propose at
Sec. 422.107(e) to codify a pathway by which CMS would coordinate with
a State that chooses to require, through its State Medicaid agency
contract, that certain D-SNPs use an integrated SB, Formulary, and
combined Provider and Pharmacy Directory (which would have to comply
with Sec. Sec. 422.111, 422.2267(e)(11), 423.128, 423.2267(e), and
438.10(h)). Proposed Sec. 422.107(e)(1) establishes factual
circumstances that would commit CMS to certain actions under proposed
paragraphs (e)(2) and (3). We anticipate that there would be
operational and administrative steps at the CMS and State level that
would be necessary before a D-SNP could implement integrated
communications materials, such as collaboration and coordination by CMS
and the State on potential template materials, identification of
potential conflicts between regulatory requirements at 42 CFR parts 422
and 423 and State law, and setting up a process for joint or
coordinated review and oversight of the integrated materials. CMS
annually reviews the contracts between States and D-SNPs that are
required by Sec. 422.107(b) each July for the following plan year.
There would generally be insufficient time for the necessary
operational and administrative steps to implement integrated
communications materials between the review of the contract and the
dates by which communications materials must be provided to current
enrollees and made available for prospective enrollees during the
annual coordinated election period that begins October 15 each year.
Therefore, proposed paragraph (e)(2) would require that CMS work in
good faith with States upon receipt of a letter of intent regarding the
State's inclusion of a requirement for a D-SNP with exclusively aligned
enrollment to use
[[Page 1874]]
integrated materials and apply for a D-SNP-only contract. We intend
that these efforts include the work to develop model integrated
materials before the State Medicaid agency contract submissions are due
for the contract year for which the D-SNP would use the integrated
materials.
We do not intend through this proposal to significantly change
timelines for plans to prepare materials nor do we intend to require
any State to mandate that D-SNPs use integrated materials. We intend
for this proposal to assure interested States that CMS would do its
part to make it possible for D-SNPs to comply with State Medicaid
agency contract terms to use materials that integrate Medicare and
Medicaid content, including at a minimum the Summary of Benefits,
Formulary, and combined Provider and Pharmacy Directory if a State
Medicaid Agency seeks to require D-SNPs with exclusively aligned
enrollment to perform as described at Sec. 422.107(e).
We are considering including the EOC and ANOC as part of the
minimum scope of integrated materials identified in proposed Sec.
422.107(e)(1)(ii). However, without yet navigating the PRA process for
creating integrated versions of these materials, it may be better to
re-assess integration of these materials at a later date. We welcome
comments on this alternative and whether including these additional
materials as part of the minimum scope of integration addressed in
proposed Sec. 422.107(e)(1)(ii) would better further our goals or
better suit the needs of States that may use the pathway we are
proposing at Sec. 422.107(e) to achieve more integration for certain
D-SNPs. Either way, our proposal would not preclude CMS and States from
collaborating on other integrated materials, including an integrated
EOC or ANOC. As proposed, Sec. 422.107(e) applies only when a State
requires D-SNPs with exclusively aligned enrollment to use the minimum
scope of integrated materials specified in paragraph (e)(1)(ii) and to
seek CMS approval of D-SNP-only contracts. While we have proposed
minimum parameters, a State that wishes to require D-SNPs with
exclusively aligned enrollment to do more (for example, use additional
integrated materials) may do so under this proposal. Further, we do not
intend to prohibit or foreclose the possibility that CMS will work with
States on other potential integration efforts that are not within the
scope of Sec. 422.107(e)(1).
c. Joint State/CMS Oversight
MA organizations receiving capitated payments through MA and from
the State Medicaid agency must comply with different sets of Medicare
and Medicaid requirements, including requirements imposed at the State
level that are not identical to Federal minimum standards for Medicaid
managed care plans in part 438. CMS and States have built separate
infrastructure to monitor compliance with each set of requirements.
This has three drawbacks related to integrated care approaches for
dually eligible individuals. First, State regulators may be unaware of
important compliance or performance problems related to the delivery of
Medicare services or imposed on D-SNPs (or MA plans generally), and CMS
may be unaware of important compliance or performance problems related
to the delivery of Medicaid services, even when both parties are
monitoring the same organization's coverage of services to the same
people. Second, State and CMS officials may pursue different
performance improvement priorities applicable to the plan(s) that cover
dually eligible individuals, even when the plan(s) are under the same
parent organization and serving the same enrollees. Third,
uncoordinated oversight by CMS and the States can create inefficiencies
for health plans where regulators seek duplicative information or
initiate Medicare and Medicaid audits at the same time. We propose to
address these drawbacks by giving States the opportunity to collaborate
with CMS on oversight activities for the specific D-SNPs that operate
under the conditions described at proposed paragraph (e)(1).
(1) State Access to the Health Plan Management System
We propose in paragraph (e)(3)(i) a mechanism to address access by
States to the CMS Health Plan Management System (HPMS) (or a successor
system) to better coordinate State and CMS monitoring and oversight of
D-SNPs that operate under the conditions described at proposed
paragraph (e)(1). HPMS is web-enabled information system where health
and drug plans, plan consultants, third party vendors, and
pharmaceutical manufacturers work with CMS to fulfill the plan
enrollment, operational, and compliance requirements of the MA and
Prescription Drug programs. Our experience granting State access to
HPMS through the FAI and a related demonstration in Minnesota suggest
that HPMS access is a useful tool and that State access is without
known problematic unintended consequences. Therefore, we propose that
CMS would grant State access to HPMS, or any successor system, to
facilitate monitoring and oversight for D-SNPs operating under the
specific contract terms required by the State that are described in
proposed paragraph (e)(1).
Under our proposal, approved State Medicaid officials would be able
to use HPMS to conduct a number of information sharing and oversight
activities for these D-SNPs including, but not limited to, reviewing
marketing materials, and viewing models of care, member complaints,
plan benefits, formulary, network, and other basic contract management
information. This access would allow State users the ability to
directly view D-SNP information without requiring or asking the D-SNP
to send the information to the States and would facilitate State-CMS
communication on D-SNP performance because the State users would be
able to review the same data and information available to CMS. MA
organizations offering D-SNPs with exclusively aligned enrollment may
benefit when it reduces the need for States to separately obtain the
same information that is already available in HPMS.
State access would be limited to approved users and subject to
compliance with HHS and CMS policies and standards and with applicable
laws in the use of HPMS data and the system's functionality. Based on
the current architecture of HPMS, approved State officials would only
have access specific to information related to the MA contract(s)
described in proposed paragraph (e)(1)(i). This proposal would not
limit CMS's discretion to make HPMS accessible in other circumstances
not described in our proposal but would authorize State access, which
would include access to information about the MA organization and the
applicable D-SNP(s) and D-SNP-only contract, and information submitted
by the MA organization through HPMS, under the specific circumstances
described in the proposed regulation. We seek feedback on our proposal,
including feedback from MA organizations about CMS providing approved
State officials with access to HPMS as a means to share information as
it relates to the provisions of this proposed rule.
(2) State-CMS Coordination on Program Audits
Proposed paragraph (e)(3)(ii) establishes that CMS would coordinate
with State Medicaid officials on program audits. This coordination
[[Page 1875]]
would include sharing major audit findings for State awareness related
to D-SNPs subject to proposed paragraph (e)(1).
CMS conducts audits of MA plans periodically to assess compliance
with Federal requirements, including D-SNP-specific care coordination
requirements. We believe that there are benefits for CMS, the State,
and the MA organization to increasing coordination in connection with
such audits. For example, providing State officials the opportunity to
join the entrance and exit conference, as we have in the FAI and
related demonstrations, has afforded greater transparency for State
Medicaid officials into the Medicare-focused auditing process.
Similarly, we would offer to work with States to attempt to avoid
scheduling simultaneous State and Federal audits. For example, if State
officials share a schedule of their planned Medicaid audits for MA
organizations with contracts subject to proposed paragraph (e)(1)
before CMS finalizes its audit schedule in October preceding the audit
year, CMS may be able to adjust its program audit schedule to avoid
overlapping audits. If a State official shares a schedule of planned
audits with CMS after October, CMS could alternatively alert the State
Medicaid agency if any of the State's planned audits are scheduled to
overlap with a CMS program audit. This process would reduce the risk of
concurrent Medicare and Medicaid program audits, thereby reducing the
risk that an MA organization is insufficiently responsive to auditors
or its performance slips because it is managing concurrent audits. We
currently have the ability to coordinate with State Medicaid agencies
on audits, but we are proposing to codify how CMS would commit to
coordination in situations where Sec. 422.107(e) applies. This would
help in setting expectations for and provide clarity to stakeholders,
especially State Medicaid agencies. While these activities are provided
as examples, we do not intend to limit our discretion to coordinate
with States in the audit process outside of the parameters in proposed
Sec. 422.107(e)(3)(ii); we would evaluate the extent of coordination
in each circumstance relevant to the D-SNP-only contract established as
a result of the State's contract requirements described in paragraph
(e)(1).
(3) State Input on Provider Network Exceptions
As part of implementing the proposed policy to coordinate on
program audits and providing access to HPMS, CMS expects to use
existing authority and flexibility as it pertains to the review of
medical provider networks, particularly the review of network
exceptions, to solicit and receive input from State Medicaid agencies.
CMS requires all MA organizations to maintain a network of appropriate
providers that is sufficient to provide adequate access to covered
services. Currently, MA organizations submit their provider networks to
CMS for review at the overall contract level on a triennial basis or
when there is a triggering event such as an application or a
significant provider/facility termination.\96\ As indicated in the
Medicare Advantage and Section 1876 Cost Plan Network Adequacy
Guidance,\97\ MA organizations are required to demonstrate network
adequacy by submitting data for specific contracted provider and
facility specialty types via the Network Management Module (NMM) of
HPMS. To the extent an MA organization offers one or more D-SNPs, State
Medicaid officials may be uniquely positioned to provide relevant
information to CMS during our adjudication of certain network adequacy
decisions, specifically when an MA organization seeks an exception to
our network adequacy standards in Sec. 422.116. We are not proposing
to adopt specific regulation text in Sec. 422.107(e)(3) regarding
potential collaboration with State Medicaid agencies in connection with
adjudicating requests for an exception to network adequacy requirements
for D-SNPs that operate under the conditions described at proposed
paragraph (e)(1) because a regulatory amendment is not necessary to
support this process; however, our proposal here outlines how we expect
this type of collaboration to work.
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\96\ Medicare Advantage and Section 1876 Cost Plan Network
Adequacy Guidance (Last updated: June 17, 2020). Retrieved at
Medicare Advantage and Section 1876 Cost Plan Network Adequacy
Guidance (cms.gov).
\97\ https://www.cms.gov/files/document/medicareadvantageandsection1876costplannetworkadequacyguidance6-17-2020.pdf.
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When an MA plan fails to meet the specific network adequacy
standards in Sec. 422.116(b) through (e), the MA plan may request an
exception to these network adequacy criteria. Exceptions are limited to
specific situations and conditions identified in Sec. 422.116(f)(1)
and, in considering whether to grant an exception, CMS considers
whether current access to providers and facilities is different from
the data CMS uses to evaluate network adequacy; whether there are
factors present, as identified in Sec. 422.112(a)(10), that
demonstrate that network access is consistent with or better than the
original Medicare pattern of care; and whether approval of the
exception is in the best interests of beneficiaries. State Medicaid
agencies may have information and insight about such other factors that
might be relevant in setting a standard for an acceptable health care
delivery network in a particular service area. For example, State
Medicaid agencies could provide information about the number and scope
of providers enrolled and screened by the State Medicaid agency, local
practice patterns, geographic barriers, or transportation dynamics.
In this proposed rule, CMS is proposing to amend Sec.
422.116(a)(1)(ii) to require compliance with network adequacy standards
as part of an application for a new or expanding MA service area (see
section II.C. of this proposed rule). In addition, CMS intends to reach
out to States when a MA organization with a D-SNP contract described in
Sec. 422.107(e)(1) submits an exception request that does not meet the
requirements at Sec. 422.116(f)(1). In those instances, CMS may
collaborate with the respective State to identify if there are other
factors, as described at Sec. 422.112(a)(10), that may be relevant
before making a determination on the exception request. We piloted a
similar approach in the Financial Alignment Initiative and a related
demonstration in Minnesota where States provided input to inform the
exception review process.
Collectively, our proposed paragraph (e)(3) at Sec. 422.107 would
improve Federal and State oversight of certain D-SNPs (and their
affiliated Medicaid managed care plans) through greater information-
sharing among government regulators. We have successfully tested these
approaches in other circumstances and believe applying them under the
conditions described in proposed paragraph (e)(1) would provide greater
transparency to the regulated industry while assuring States that CMS
will be a willing partner. We welcome comments on our proposals.
d. Comment Solicitation on Financing Issues
In Medicare and Medicaid, benefits funded by one payer (for
example, behavioral health treatment funded by Medicaid) may generate
savings for the other payer (for example, reduced emergency room and
inpatient admissions funded by Medicare). For dually eligible
beneficiaries, each payer has an incentive to provide benefits and
focus spending in a manner that promotes its own cost saving, which may
not be consistent with meeting beneficiaries' overall needs. In the
Financial Alignment Initiative, we tried
[[Page 1876]]
to solve for this financial misalignment through integrated financial
approaches, including blending Medicare and Medicaid capitation
payments \98\ and evaluating integrated Medicare-Medicaid medical loss
ratios (MLRs).\99\ Based on this experience, we are assessing whether
there are ways to take two elements of MMP financial methodology and
apply to D-SNPs: (1) Integrated MLRs; and (2) consideration of the
expected impact of benefits provided by MA organizations on Medicaid
cost and utilization in the evaluation of Medicaid managed care
capitation rates for actuarial soundness. We describe each in this
section.
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\98\ For more information on the ratesetting methodology for the
FAI capitated model, see Joint Rate-Setting Process for the
Financial Alignment Initiative's Capitated Model, available at:
https://www.cms.gov/files/document/capitatedmodelratesettingprocess03192019.pdf.
\99\ Unless waived by CMS, MMPs are required to comply with
Medicaid managed care requirements under 42 CFR part 438 and with MA
requirements in Part C and Part D of Title XVIII of the Act and 42
CFR parts 422 and 423. While (unlike MA plans) MMPs do not submit
bids, the existing payment policies for each program generally apply
to MMPs, including requirements related to actuarial soundness of
Medicaid capitation rates and the MLR reporting required in both the
Medicare and Medicaid programs.
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MA organizations, including those offering FIDE SNPs and other
integrated plans with both MA and Medicaid managed care plan contracts,
separately report medical loss ratio (MLR) results for their Medicare
experience (per subpart X of part 422) and, where applicable, their
Medicaid experience (per Sec. 438.8). MA organizations submit MLR
reports in a timeframe and manner specified by CMS. As required by
section 1857(e) of the Act, CMS collects remittances for MLRs below a
minimum threshold of 85 percent; additionally, enrollment sanctions
apply for MA contracts that fail to meet minimum MLR thresholds for
three consecutive years, while contracts are terminated for those MA
organizations that fail to meet these thresholds for 5 consecutive
years. Medicaid managed care plans calculate and report their MLR
experience for each contract year (per Sec. 438.8), with actuarially
sound rates set to achieve an MLR of at least 85 percent (per Sec.
438.4(b)(9)). Additional Medicaid MLR requirements vary at States'
discretion, including the option to impose remittance requirements.
While the MA and Medicaid managed care MLR requirements are
similar, they are not identical. Areas of difference include treatment
of fraud reduction expenses, credibility adjustments, the level of
detail reported, and use of MLR results in ratesetting. While these
differences serve program purposes in the separate Medicare Advantage
and Medicaid managed care programs, they can make it challenging to
compare MLRs across programs and to evaluate the performance of a plan
that integrates Medicare and Medicaid benefits. For example, an
integrated plan may show a low MLR for Medicare Advantage and a high
MLR for Medicaid managed care if it successfully delivers more
community behavioral health treatment that results in fewer emergency
room visits and hospitalizations. In this example, however, even if the
aggregate payment amount across Medicare and Medicaid generally matches
the combined cost of furnishing covered benefits to enrollees, both
Medicare and Medicaid would potentially make adjustments. For example,
if the Medicare MLR was below 85 percent, CMS would recoup funds from
the plan. If the Medicaid MLR exceeds a reasonable maximum threshold
that would account for reasonable administrative costs, the State would
evaluate that when setting future capitation rates, the result of which
may be to increase the Medicaid capitation rates in subsequent years.
Further, as MA plans report MLR results at the contract level (not the
plan level), MLR data specific to a particular FIDE SNP is not
necessarily available. In contrast, MMPs report a combined Medicare and
Medicaid MLR to CMS and States, with such reporting building off MA
requirements, meeting Medicaid requirements, and offering a more
complete picture of these integrated plans' performance.\100\
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\100\ In the FAI capitated model, CMS waived section 1857(e) of
the Act, which requires MA MLR remittances, insofar as such
provisions were inconsistent with the methodology for determining
MLRs for the demonstration. For more information, see the signed
memoranda of understanding for capitated model demonstrations
available at https://www.cms.gov/Medicare-Medicaid-Coordination/Medicare-and-Medicaid-Coordination/Medicare-Medicaid-Coordination-Office/FinancialAlignmentInitiative/ApprovedDemonstrationsSignedMOUs. The MLR approach varies across
capitated model demonstrations, with most demonstrations requiring
remittances for MLRs below thresholds of 85 to 87 percent, while the
remaining demonstrations include other risk mitigation approaches,
such as risk corridors, that provide the opportunity for recoupment
of MMPs' gains above specified thresholds. More information on such
arrangements may be found in the MMP three-way contracts available
at https://www.cms.gov/Medicare-Medicaid-Coordination/Medicare-and-Medicaid-Coordination/Medicare-Medicaid-Coordination-Office/FinancialAlignmentInitiative/CapitatedModel.
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In the rulemaking to implement the statutory requirement for an MLR
for MA plans, CMS received comments requesting we allow the MLR for D-
SNPs and FIDE SNPs to include Medicare and Medicaid costs and revenue,
to better evaluate such plans' performance and spending. \101\ While we
do not believe we have the statutory authority to include Medicaid
experience as part of the Medicare MLR requirement, States may require
additional data to be reported, including combined Medicare-Medicaid
MLRs, in addition to the MLR reporting required by Sec. 438.8. Such
reporting would be in addition to, and not a substitute for, the
required MA MLR under Sec. Sec. 422.2400 through 422.2490 and Medicaid
managed care MLR under Sec. 438.8.
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\101\ Summaries of the comments and CMS's responses may be found
in the 2013 Medicare Program; Medical Loss Ratio Requirements for
the Medicare Advantage and the Medicare Prescription Drug Benefit
Programs final rule (78 FR 31283).
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As described in section II.A.6.a., we propose at Sec. 422.107(e)
to make an option available through which States could require D-SNPs
with exclusively aligned enrollment to operate under MA contracts that
only include one or more D-SNPs that operate in that State. While such
D-SNPs would still have to calculate and report separate Medicare and
Medicaid MLRs under the applicable program requirements (absent a
waiver), having a separate contract for certain D-SNPs would better
equip States to evaluate MLRs and financial performance specific to
that D-SNP product. Combining MA MLR information with corresponding
Medicaid MLR data could potentially provide a more complete picture of
plan financial performance in an integrated environment, as compared to
what may be available currently.
We are seeking feedback on the extent to which this approach would
better allow States to evaluate the performance of integrated plans. We
are also interested in feedback from stakeholders--including States,
health plans, actuaries, and advocates--on the impact of separate
Medicare and Medicaid MLR requirements on meeting integration goals,
administrative burden for plans and others through separate MLR
standards, and whether the current approach provides sufficient data
for State decision making and policy development.
Integrated plans serving dually eligible beneficiaries receive
Medicaid capitation payments from States for coverage of Medicaid-
covered services. These Medicaid managed care capitation rates are
subject to actuarial soundness requirements under Sec. 438.4. Several
States limit enrollment in D-SNPs to achieve exclusively aligned
enrollment in which all D-SNP enrollees are also in an affiliated
Medicaid managed care plan, for which these 42 CFR part 438 actuarial
soundness requirements apply.
[[Page 1877]]
In the FAI capitated model, CMS developed an approach to Medicaid
actuarial soundness within the model to take into account the effects
of Medicare payment for Medicare covered benefits, for which Medicaid
is a secondary payer, as well as the opportunities for efficiencies in
an integrated program, when developing the Medicaid capitation rates
paid in the FAI model.\102\ Since we developed this approach, CMS has
expanded options for MA plans to offer a broader array of supplemental
benefits than available 10 years ago.\103\ This change also expands the
potential that MA supplemental benefits have an impact on lowering
Medicaid costs because the MA supplemental benefit must be used first
to pay for any items and services that are covered by both the MA plan
and Medicaid. In some cases, MA plans may offer the types of community
supports or LTSS that previously were only available through Medicaid.
As a result, the MA supplemental benefit may replace or be used before
using the Medicaid benefit, which would lower utilization and overall
costs to cover Medicaid benefits when an integrated plan covers both
Medicare and Medicaid services for the same enrollees.
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\102\ As described in the signed memoranda of understanding for
capitated model demonstrations available at https://www.cms.gov/Medicare-Medicaid-Coordination/Medicare-and-Medicaid-Coordination/Medicare-Medicaid-Coordination-Office/FinancialAlignmentInitiative/ApprovedDemonstrationsSignedMOUs, ``Assessment of actuarial
soundness under 42 CFR 438.6, in the context of this Demonstration,
should consider both Medicare and Medicaid contributions and the
opportunities for efficiencies unique to an integrated care program.
CMS considers the Medicaid actuarial soundness requirements to be
flexible enough to consider efficiencies and savings that may be
associated with Medicare. Therefore, CMS does not believe that a
waiver of Medicaid actuarial soundness principles is necessary in
the context of this Demonstration.''
\103\ The BBA of 2018 (Pub. L. 115-123) amended section 1852(a)
of the Act to expand the types of supplemental benefits that may be
offered by MA plans to chronically ill enrollees as of plan year
2020, to specifically allow those ``supplemental benefits that, with
respect to a chronically ill enrollee, have a reasonable expectation
of improving or maintaining the health or overall function of the
chronically ill enrollee and may not be limited to being primarily
health related benefits.'' In addition, the ``Medicare Program;
Contract Year 2021 Policy and Technical Changes to the Medicare
Advantage Program, Medicare Prescription Drug Benefit Program, and
Medicare Cost Plan Program'' which appeared in the Federal Register
on June 2, 2020 (June 2020 final rule) finalized provisions to allow
for plans to target other chronic conditions included in the
Medicare Managed Care Manual. In the January 2021 final rule, CMS
codified existing policy on supplemental benefits, including the
criteria for a supplemental benefit, the expanded definition of
``primarily health related,'' and the reinterpreted uniformity
requirements.
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With this context and our FAI model experience, we believe that
Medicaid managed care capitation rates can be actuarially sound as
required by Sec. 438.4 when those rates are developed in a way that
considers the impact of MA supplemental benefits and any State-specific
requirements in the State Medicaid agency contract, D-SNP MOC, or MMP
contract on the costs and utilization of the Medicaid benefits covered
by the Medicaid managed care capitation rates. MA supplemental benefits
and State-specific D-SNP requirements may impact Medicaid-related costs
and utilization, and Medicaid rate setting could consider the impact on
both: (1) Replacing costs that would otherwise be a Medicaid
responsibility, as a primary impact; and (2) affecting expenditures on
other Medicaid benefits, as a secondary impact. For example, intensive
care coordination, covered by MA plans through supplemental benefits or
as administrative expenses, could reasonably be expected to impact
Medicaid costs by (a) reducing Medicaid care coordination costs
directly; and (b) indirectly reducing Medicaid expenditures through
lower Medicare cost-sharing as a result of preventing avoidable
hospitalizations. We seek feedback on this interpretation, including
from States, health plans, and actuaries, on the extent to which
consideration of the impact of Medicare-covered benefits on costs and
utilization of Medicaid services as described here advances integration
goals and is consistent with actuarial standards of practice. We also
request input on what information States, actuaries, and others would
need to evaluate actuarial soundness under this approach. Finally, we
solicit feedback on other options related to financing for integrated
plans CMS should evaluate and consider for future rulemaking or sub-
regulatory clarification.
7. Definition of Applicable Integrated Plan Subject to Unified Appeals
and Grievances Procedures (Sec. 422.561)
In Sec. 422.561, we propose to expand the universe of D-SNPs that
are required to have unified grievance and appeals processes by
revising the definition of an applicable integrated plan. The April
2019 final rule introduced the concept of applicable integrated plans,
which we defined as FIDE SNPs and HIDE SNPs whose Medicare and Medicaid
enrollment is exclusively aligned (meaning State policy limits a D-
SNP's enrollment to those whose Medicare and Medicaid enrollment is
aligned as defined in Sec. 422.2) and the companion Medicaid MCOs for
those D-SNPs, thereby making it feasible for these plans to implement
unified grievance and appeals processes. We limited the universe of
potential applicable integrated plans to FIDE SNPs and HIDE SNPs with
exclusively aligned enrollment to ensure, first, that all enrollees are
covered with the same scope of benefits and, second, that the plans
implementing unified grievances and appeals offered a sufficiently
substantial range of Medicaid benefits to make the unification of
Medicare and Medicaid processes meaningful for beneficiaries and
worthwhile for States and plans.
Because the landscape of integrated plans has evolved in the past
several years, we believe there are integrated D-SNPs other than FIDE
SNPs and HIDE SNPs for which a unified grievance and appeals process is
feasible and, therefore, we should require the unified process.
Expanding the process to these plans would simplify the grievance and
appeals steps for beneficiaries enrolled in these plans for their
Medicare and Medicaid benefits and extend the protection of
continuation of benefits pending appeal as described in Sec. 422.632
to additional beneficiaries. Section 50311(b) of the BBA of 2018
amended section 1859(f)(8)(B) of the Act to direct establishment of
procedures, to the extent feasible, unifying Medicare and Medicaid
grievances and appeals. We believe that unified grievance and appeals
procedures are feasible for the additional D-SNPs. Accordingly, we
propose, effective January 1, 2023, to expand the definition of the
term applicable integrated plan to include an additional type of D-SNP
subject to the rule.
We propose to include as applicable integrated plans certain
combinations of Medicaid managed care plans and D-SNPs that are not
FIDE SNPs or HIDE SNPs but meet three other conditions. First, State
policy must limit the D-SNP's enrollment to beneficiaries enrolled in
an affiliated Medicaid managed care plan that provides the
beneficiary's Medicaid managed care benefits. Second, each enrollee's
Medicaid managed care benefits must be covered under a capitated
contract between (1) the MA organization, the MA organization's parent
organization, or another entity that is owned and controlled by its
parent organization and (2) a Medicaid MCO or the State Medicaid
agency. Under our proposal, the definition of ``applicable integrated
plan'' will include (1) a D-SNP that has, by State policy, fully
aligned enrollment with an affiliated Medicaid plan owned by the same
parent organization, where
[[Page 1878]]
the affiliated Medicaid plan has a capitated contract with a Medicaid
MCO to provide all of the beneficiary's Medicaid managed care benefits
(2) and its affiliated Medicaid plan. Third, the Medicaid coverage
under the capitated contract must include primary care and acute care,
including Medicare cost-sharing as defined in section 1905(p)(3)(B),
(C) and (D) of the Act, without regard to the limitation of that
definition to qualified Medicare beneficiaries, and must include at
least one of the following: Medicaid home health services, Medicaid
durable medical equipment, or Medicaid nursing facility services.
Where each of these conditions is met, enrollees receive all of
their Medicare and Medicaid benefits that are available through managed
care in the State through a D-SNP and affiliated Medicaid managed care
plan. We believe such plans integrate a sufficiently broad range of
Medicaid benefits so as to make unifying their grievance and appeals
processes worthwhile. Our proposal would not change grievance and
appeals processes for any Medicaid services not covered by the Medicaid
managed care plan that is affiliated with the D-SNP where the three
conditions are met. We anticipate our proposal would newly require
unified appeals and grievances processes in a number of plans in
California following the end of the California capitated financial
alignment model demonstration.
We propose to reorganize the definition of applicable integrated
plan in Sec. 422.561 by adding new subsections to the definition in
Sec. 422.561 to show separate definitions before and after January 1,
2023. The proposed definition after January 1, 2023, expands the
universe of applicable integrated plans to include a D-SNP and
affiliated Medicaid managed care plan that meets these three criteria.
Under the proposed revisions to Sec. 422.561, current paragraphs (1)
and (2) will become paragraphs (2)(i)(A) and (B) and apply before
January 1, 2023. Proposed new paragraph (2) of the definition will
apply beginning January 1, 2023, and will include paragraphs (2)(i) and
(ii). Proposed new paragraphs (2)(i)(A) and (B) include the current
definition, and proposed new paragraph (2)(ii) includes the new
category of D-SNPs and affiliated Medicaid managed care plans that
would qualify as an applicable integrated plan. New proposed paragraph
(2)(ii)(A) addresses enrollment requirements for the D-SNP, and new
proposed paragraph (2)(ii)(B) addresses what types of contracting must
be in place, and new proposed paragraph (2)(ii)(C) the minimum Medicaid
benefits that must be covered by the capitated contract with the State
Medicaid agency or contract with Medicaid MCO. Under our proposal, the
definition of ``applicable integrated plan'' remains unchanged from the
current definition for the period before January 1, 2023, and would
include additional types of D-SNPs and affiliated Medicaid plans on and
after January 1, 2023.
8. Permitting MA Organizations With Section 1876 Cost Contract Plans To
Offer Dual Eligible Special Needs Plans (D-SNPs) in the Same Service
Area (Sec. 422.503(b)(5))
Section 1876(h) of the Act established reasonable cost
reimbursement contracts or ``cost contracts,'' as defined at Sec.
417.401 as Medicare contracts under which CMS pays the health
maintenance organization (HMO) or competitive medical plan (CMP) on a
reasonable cost basis. Cost contracts arrange for Medicare services and
provide members several flexibilities not offered to MA plan members,
such as the ability to enroll in a plan that offers only Part B
benefits and to receive health care services outside of the cost
contract plan's network of providers through original Medicare. As of
January 2021, approximately 173,250 beneficiaries were enrolled in
seven cost contracts offered in nine States.\104\
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\104\ Retrieved from https://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/MCRAdvPartDEnrolData/Monthly-Contract-and-Enrollment-Summary-Report.html.
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Federal statute and regulation restrict cost contracts in several
ways. First, as provided in section 1876(h)(5)(A) of the Act and Sec.
417.402(b), CMS no longer enters into cost contracts. Second, CMS
established a requirement, originally at Sec. 422.501(b)(4), that an
entity seeking to contract as an MA organization must not accept new
members under a cost contract plan in any area in which it seeks to
offer an MA plan when implementing the original Part C requirements in
the interim final rule titled ``Medicare Program; Establishment of the
Medicare+Choice Program'' (HCFA-1030-IFC) (63 FR 35014 through 35015;
35100) (hereinafter referred to as the June 1998 final rule). CMS later
moved this requirement to Sec. 422.503(b)(5). The June 1998 final rule
stated that CMS established this prohibition to eliminate the potential
for an organization to encourage higher cost members to enroll under
its cost contract plan while healthy members were enrolled in its risk-
based MA plan. Manipulating enrollment in this way would shift costs to
the government away from the entity.
Third, MIPPA and the Medicare Access and CHIP Reauthorization Act
of 2015 (Pub. L. 114-10) (hereinafter referred to as MACRA) amended
section 1876(h)(5)(C) of the Act by specifying that cost contract plans
operating in service areas or portions of service areas with two MA
plans meeting minimum enrollment requirements would be non-renewed.
Implementing regulations are codified at Sec. 417.402(c) and went into
effect at the end of CY 2018, leading to a significant decrease in cost
contract enrollment.\105\
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\105\ Ibid.
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The prohibition on an entity accepting new enrollees in a cost
contract plan while offering an MA plan in the same service area was
amended in ``Medicare Program; Contract Year 2015 Policy and Technical
Changes to the Medicare Advantage and the Medicare Prescription Drug
Benefit Programs'' (CMS-4159-F) (hereinafter referred to as the May
2014 final rule) to apply to: (1) A parent organization owning a
controlling interest in a separate legal entity accepting new members
under a cost contract plan, and (2) another separate legal entity owned
by the same parent organization as the legal entity accepting new
members under a cost contract plan (79 FR 29850; 29959). An error in
the amendment in the May 2014 final rule prevented this change from
being correctly codified in the CFR. This error was corrected in the
January 2021 final rule (86 FR 6099).
As stated in the May 2014 final rule, CMS did not exempt entities
with both cost contract plans and D-SNPs from the regulatory provision
at Sec. 422.503(b)(5) because we did not believe that the Medicare
premium and cost-sharing differences in cost contract plans and MA
plans, including D-SNPs, necessarily reduced the incentives an
organization may have for moving an individual from one of its plans to
another. We also stated that D-SNPs, which frequently serve members
with greater frailty and morbidity than the general Medicare
population, may have an even greater incentive to move members to a
cost contract plan.
Since CMS finalized the policy in the 2014 final rule, we have
gained more experience relevant to this D-SNP policy decision through
the Demonstration to Align Administrative Functions for Improvements in
Beneficiary Experience conducted in partnership with the State of
Minnesota.\106\ Three of the seven MA
[[Page 1879]]
organizations offering Minnesota D-SNPs participating in the
demonstration--comprising almost 60 percent of the demonstration
enrollment--also sponsored cost contract plans in overlapping counties.
To prevent disruption to the demonstration, we waived Sec.
422.503(b)(5) for these entities, using our authority under section
1115A of the Act. This waiver avoided the risk that these entities
would, instead of closing the cost contract plans to new enrollment
where the service areas overlapped with D-SNPs, non-renew their D-SNPs
during the demonstration, which would undermine our ability to carry
out successfully the model test. In addition, non-renewal of these D-
SNPs could potentially have led to large-scale disenrollment from
Minnesota Senior Health Options, a D-SNP and Medicaid MCO program with
evidence of strongly favorable outcomes for dually eligible older
adults.\107\
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\106\ See https://www.cms.gov/Medicare-Medicaid-Coordination/Medicare-and-Medicaid-Coordination/Medicare-Medicaid-Coordination-Office/FinancialAlignmentInitiative/Minnesota.html.
\107\ Anderson, W.L., Feng, Z., & Long, S.K. Minnesota Managed
Care Longitudinal Data Analysis, prepared for the U.S. Department of
Health and Human Services Assistant Secretary for Planning and
Evaluation (ASPE) (March 31, 2016). Retrieved from https://aspe.hhs.gov/report/minnesota-managed-care-longitudinal-data-analysis.
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Although the waiver and model were not designed to test this
specific issue, the waiver of Sec. 422.503(b)(5) provided an
opportunity to test whether creating an exception for D-SNPs would
result in substantial shifts of D-SNP members to cost contract plans
offered under the same parent organization. The Minnesota
demonstration, which is focused on alignment of administrative
procedures, did not change the incentives for shifting of members that
was the rationale for Sec. 422.503(b)(5). In the demonstration, we
required that each of the affected D-SNPs report annually the number of
D-SNP members who switched to the entity's cost contract plan. If two
percent or more of a D-SNP's enrollment switched to the cost contract
plan, CMS would further investigate enrollment patterns, potentially
require corrective actions, and rescind the waiver.
The results of this reporting have been instructive. In no year
since the waiver was established has the number of D-SNP members
switching to the affiliated cost contract plan approached the 2 percent
threshold. The two remaining D-SNPs with cost contract plans under the
same parent organization \108\ which had a combined December 2020 D-SNP
enrollment of 19,168, reported a total of 10 members switched to the
affiliated cost contract plans during the 2020 plan year. The
enrollment patterns for prior reporting periods are similar: only a
small number of individuals switched from a D-SNP to a cost contract
plan affiliated with the same entity.
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\108\ One of the three entities offer a D-SNP and cost contract
plan ceased offering a cost contract plan in the same market as its
D-SNP in January 2019.
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In addition to this reporting, we reviewed current enrollment data
on all cost contract plans to see if the two parent organizations
offering both a cost contract plan and a D-SNP in the demonstration
have a higher enrollment of dually eligible individuals than in the
cost contract plans without such affiliated D-SNPs. The average
enrollment of dually eligible individuals across all cost contracts in
December 2020 was 3.6 percent, and ranged from 1.62 percent to 12.2
percent. In comparison, about 20 percent of Medicare Advantage
enrollees are dually eligible individuals.\109\ The two cost contracts
operating in Minnesota that had affiliated D-SNPs were consistently on
the low end of that range, with average enrollments of dually eligible
individuals of 1.6 percent and 3.5 percent respectively. These averages
suggest that the availability of a D-SNP that shares a parent
organization with a cost contract plan may decrease such likelihood of
dually eligible individuals enrolling in a cost contract plan.
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\109\ CMS, ``Data Analysis Brief: Managed Care Enrollment Trends
among Dually Eligible and Medicare-only Beneficiaries, 2006 through
2019''. March 2021. Retrieved from https://www.cms.gov/files/document/managedcareenrollmenttrendsdatabrief.pdf.
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The data from the Minnesota demonstration shows allowing both a D-
SNP and a cost contract plan under the same parent organization has not
resulted in a substantial number of members moving from the D-SNP to
the cost contract plan. We believe that the number of such plan
switches is likely minimal for the reasons outlined by the commenters
in the May 2014 final rule: the premiums charged by cost plans are
unattractive to low-income dually eligible individuals who have access
to a D-SNP that charges no premium.
We also note that the cost contract plans outside of the
demonstration that had more than 5 percent dually eligible enrollment
included cost contract plan options with zero-dollar premiums. This
indicates that the typical cost contract plan premium functions as a
deterrent to enrollment by full-benefit dually eligible individuals.
Based on this evidence, we believe that allowing a parent
organization to accept new enrollees in a cost contract plan it offers
in the same service area as the entity offers a D-SNP or seeks to offer
a new D-SNP will not undermine the policy goals that underlie Sec.
422.503(b)(5)--that is, prohibiting entities from steering high-cost
members to their cost contract plans and lower cost members to their
risk-bearing MA plans. In addition, creating an exception to Sec.
422.503(b)(5) for D-SNPs would allow the entities in Minnesota that
currently offer both D-SNPs (through the demonstration) and cost
contract plans in the same market to continue enrollment in both plans
after the end of the demonstration, thus avoiding potentially
significant disruption to Medicare beneficiaries that would result from
each MA organization's non-renewal of one of the two types of products.
More broadly, the exception removes a regulatory barrier that, in
Minnesota and several other States, can impede D-SNPs from entering a
market where cost contract plans remain. Without a D-SNP, States have
few options to integrate Medicare and Medicaid services and improve the
experience of care for dually eligible individuals. In particular,
removing this barrier would allow entities offering cost contract plans
in rural markets in the nine States \110\ where cost contract plans are
currently offered, including markets without multiple MA plan
alternatives, to work with those States to offer new D-SNPs, which
could further State goals for integrating Medicare and Medicaid
services. We anticipate that this flexibility would provide dually
eligible individuals in those States new choices for integrated
coverage. Therefore, we propose to revise paragraph Sec.
422.503(b)(5)(i) and (ii) to allow an MA organization to offer a D-SNP
and also--
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\110\ For CY 2021, cost contract plans were offered in Colorado,
Iowa, Illinois, Kansas, Minnesota, Nebraska, North Dakota, South
Dakota, Wisconsin.
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Offer an 1876 reasonable cost plan that accepts new
enrollees;
Share a parent organization with a cost contract plan that
accepts new enrollees;
Be a subsidiary of a parent organization offering a cost
contract plan that accepts new enrollees; or
Be a parent organization of a cost contract plan that
accepts new enrollees.
Should we finalize this proposal, we would monitor patterns of
enrollment and disenrollment. To the extent we see any pattern that
suggests that sponsors are persuading D-SNP members to
[[Page 1880]]
move into the cost plan, we would investigate and pursue corrective
actions or additional rulemaking, potentially including the future
rulemaking to remove or restrict the exemption proposed here. We seek
comment on the proposed exception for D-SNPs and our process for
monitoring for unintended consequences.
We are considering more limited exceptions to the requirements at
Sec. 422.503(b)(5) that may more closely fit our policy goals of
removing regulatory obstacles to the availability of D-SNPs that could
further Medicare-Medicaid integration. We are also considering whether
additional limitations could guard against entities steering less
healthy, higher cost enrollees toward their cost contract plans.
Specifically, we are considering limiting the exception to:
D-SNPs designated as highly integrated D-SNPs (HIDE SNPs),
as defined at Sec. 422.2, which are capitated for Medicaid behavioral
health or Medicaid long-term services and supports, or both; and to
fully integrated D-SNPs (FIDE SNPs), as defined at Sec. 422.2, which
are capitated for a comprehensive set of Medicaid long-term services
and supports;
D-SNPs that only enroll full-benefit dually eligible
individuals, who qualify for full Medicaid benefits, rather than D-SNPs
that also enroll partial-benefit dually eligible individuals, who are
only eligible for Medicaid coverage of Medicare premiums or cost-
sharing;
D-SNPs that charge no beneficiary premium for individuals
eligible for the full Part D low income subsidy;
D-SNPs that are affiliated with cost contract plans that
charge premiums for enrollees eligible for the full Part D low income
premium subsidy; or
Combinations of these types of D-SNPs.
We are concerned that these alternatives would add complexity to
the regulation that we do not believe is necessary to achieve our
primary aim of removing regulatory barriers that impede the
availability of new D-SNPs to integrate Medicare and Medicaid services
and improve care for dually eligible individuals. However, we seek
comment on whether inclusion of some or all of these additional
alternative criteria in the revisions to Sec. 422.503(b)(5) would
strengthen the overall policy.
9. Requirements To Unify Appeals and Grievances for Applicable
Integrated Plans (Sec. Sec. 422.629, 422.631, 422.633, and 422.634)
In the final rule ``Medicare and Medicaid Programs; Policy and
Technical Changes to the Medicare Advantage, Medicare Prescription Drug
Benefit, Programs of All-Inclusive Care for the Elderly (PACE),
Medicaid Fee-For-Service, and Medicaid Managed Care Programs for Years
2020 and 2021,'' which appeared in the Federal Register on April 16,
2019, we established procedures for unified appeals and grievances and
require certain D-SNPs and Medicaid MCOs to use them beginning in 2021
(84 FR 15680). Section 50311 of the BBA of 2018 amended section 1859 of
the Act to add new requirements for D-SNPs to unify Medicare and
Medicaid appeals and grievance procedures for integrated D-SNPs.
We codified the regulations for unified appeal and grievance
procedures Sec. Sec. 422.629 through 422.634 (84 FR 15720). These
procedures apply to applicable integrated plans, which are defined at
Sec. 422.561 as FIDE SNPs and HIDE SNPs with exclusively aligned
enrollment. We propose an amendment to the definition of applicable
integrated plan in section II.A.7. of this proposed rule. These rules
took effect for the 2021 plan year. Based on our initial implementation
experience and feedback from stakeholders, we are proposing several
adjustments, clarifications, and corrections to these regulations at
Sec. Sec. 422.629 through 422.634. We do not intend for these
proposals to substantially change current policy.
a. Providing Enrollees Information on Presenting Evidence and Testimony
(Sec. 422.629(d))
We propose adding additional language to Sec. 422.629(d) to codify
in regulation a provision from existing sub-regulatory guidance.\111\
We propose to revise Sec. 422.629(d) to require that, as part of its
responsibilities pertaining to an enrollee's presenting evidence for an
integrated grievance or appeal, an applicable plan provide an enrollee
with information on how evidence and testimony should be presented to
the plan. While we believe this requirement is within the scope of the
current requirement that applicable integrated plans inform enrollees
of the limited timeframe for presenting evidence as stated in Sec.
422.629(d) and otherwise provide enrollees with reasonable assistance
in taking procedural steps related to grievances and appeals as
required at Sec. Sec. 422.562(a)(5) (applicable to D-SNPs) and
438.406(a) (applicable to Medicaid managed care plans), revision of the
regulation text will clarify this. We believe that this proposed
addition will ensure that enrollees better understand the process for
submitting evidence and testimony to the plan so that their information
is timely considered with their appeal. In addition, our proposal would
reorganize Sec. 422.629(d) to improve the readability of the
provision.
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\111\ CMS, ``Addendum to the Parts C & D Enrollee Grievances,
Organization/Coverage Determinations, and Appeals Guidance for
Applicable Integrated Plans''. Retrieved from: https://www.cms.gov/files/document/dsnpartscdgrievancesdeterminationsappealsguidanceaddendum.pdf.
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b. Technical Correction (Sec. 422.629(k))
We propose technical changes to Sec. 422.629(k)(4)(ii) to correct
a minor error from the April 2019 final rule. This paragraph references
the integrated organization determination decision, however, the
requirements in paragraph (k)(4) relate to integrated reconsideration
determinations. Therefore, we are proposing to replace the word
``organization'' with ``reconsideration'' and remove the word
``decision'' from the end of the sentence in Sec. 422.629(k)(4)(ii).
c. Accommodate State Medicaid Representation Rules (Sec. 422.629(l))
At Sec. 422.629(l)(1), we propose adding additional language to
codify in regulation current sub-regulatory guidance \112\ regarding
the appointment of a representative. The Medicare Parts C & D Enrollee
Grievances, Organization/Coverage Determinations, and Appeals Guidance,
Section 20.2, lists several elements that should be included in an
appointment of representation form. A State, in its Medicaid program,
may have developed other forms or requirements for appointment of
representation forms that are accepted in appeals cases. We propose to
amend Sec. 422.629(l)(1) to ensure that we are not restricting the
means that an enrollee would otherwise have, outside of the integrated
appeals process, to appoint a representative. We propose to add
language to clarify that an enrollee's representative includes any
person authorized under State law. We propose to reorganize paragraph
(l)(1) as part of this amendment. Specifically, we propose to revise
paragraph (l)(1)(i) to list the enrollee and to revise paragraph
(l)(1)(ii) to list the enrollee's representative, including any person
authorized under State law. We also propose to move the content of
current paragraph (l)(1)(ii) that deals with rights of assignees to a
new
[[Page 1881]]
Sec. 422.629(l)(4) as discussed in section II.A.9.d. of this proposed
rule.
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\112\ CMS, ``Addendum to the Parts C & D Enrollee Grievances,
Organization/Coverage Determinations, and Appeals Guidance for
Applicable Integrated Plans''. Retrieved from: https://www.cms.gov/files/document/dsnpartscdgrievancesdeterminationsappealsguidanceaddendum.pdf.
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d. Clarifying the Role of Assignees and Other Parties (Sec.
422.629(l))
In the April 2019 final rule, we finalized Sec. 422.629(l)(1)(ii)
to include assignees of the enrollee and other providers with
appealable interests in the proceedings as individuals who could file
an integrated grievance, request an integrated organization
determination, or request an integrated reconsideration. In so doing,
we inadvertently created confusion, particularly pertaining to the
rights of non-contracted providers. Like contracted providers, non-
contracted providers can request an initial integrated organization
determination on behalf of an enrollee if they treat or intend to treat
the enrollee; this is reflected in Sec. 422.629(l)(1)(iv) and (l)(3)
and is consistent with MA rules at Sec. 422.566(c)(1)(ii). However,
our policy is that assignees (for example, a non-contracted provider to
whom an enrollee has assigned their appeal rights) and other providers
with appealable interests can only file an integrated reconsideration;
assignees cannot file a grievance, and until the initial organization
determination is completed, there is no enrollee interest to assign or
other appealable interest at stake. This policy is also consistent with
the MA rules which do not specifically allow anyone other than an
enrollee to file a grievance (Sec. 422.564), and which require a
provider to waive any right to payment from the enrollee for the
service to be an assignee and a party to the organization determination
(Sec. 422.574(b)) who is then able to file a request for a
reconsideration under Sec. 422.578. We are therefore proposing to move
the content of Sec. 422.629(l)(1)(ii) to new paragraph (l)(4). As
noted in section II.A.9.c. of this proposed rule, we propose to add new
language at Sec. 422.629(l)(1)(ii) in its place addressing who can be
an enrollee's representative.
In new paragraph (l)(4) we propose to clarify which individuals or
entities can request an integrated reconsideration and are considered
parties to the case but who do not have the right to request an
integrated grievance or integrated organization determination. At
proposed paragraph (l)(4)(i), we would permit an assignee of the
enrollee (that is, a physician or other provider who has furnished or
intends to furnish a service to the enrollee and formally agrees to
waive any right to payment from the enrollee for that service) to
request an integrated reconsideration. At proposed paragraph
(l)(4)(ii), we would permit any other provider or entity (other than
the applicable integrated plan) who has an appealable interest in the
proceeding to request an integrated reconsideration.
e. Timelines for Processing Payment Requests (Sec. 422.631)
In the April 2019 final rule, we neglected to specify explicitly
how the MA ``prompt payment'' rules at Sec. 422.520 governing payment
of claims apply to applicable integrated plans. The MA organization
determination timeline rules at Sec. 422.568(c) state that the prompt
payment rules at Sec. 422.520 govern the timeline for requests for
payment. However, as finalized, Sec. 422.631 establishes the timelines
for integrated reconsiderations in lieu of the timelines at Sec.
422.568 but does not include a specific reference to the prompt payment
rules at Sec. 422.520 and does not include (in lieu of the rule in
Sec. 422.520(c) that is applicable to all MA plans) a different rule
for applicable integrated plans. As a result, we have received several
questions from applicable integrated plans requesting that we clarify
what timeline applies to processing payment requests.
Accordingly, at Sec. 422.631(d), we propose to add a new paragraph
(d)(3) to require applicable integrated plans to process payment
requests according to the prompt payment provisions set forth in Sec.
422.520, which will mirror the current provision at Sec. 422.568(c).
We believe these prompt payment provisions are generally consistent
with Medicaid prompt payment standards and therefore will not create
any inconsistencies with State Medicaid policies in this area. We
welcome comments on this issue.
f. Clarifying Integrated Reconsideration Request (Sec. 422.633(e) and
(f))
We are proposing changes to Sec. 422.633(e)(1) to clarify who may
file a request for an expedited post-service integrated reconsideration
(that is, one that is related to payment). Our proposal would clarify
that an enrollee may request an expedited integrated reconsideration
related to payment that can qualify as expedited, but a provider's
right to request an expedited integrated reconsideration on behalf of
an enrollee is limited to pre-service integrated reconsideration
requests. In the preamble to the April 2019 final rule, we noted that
there may be rare circumstances in which a dually eligible enrollee's
financial need is so pressing that an enrollee's reimbursement request
meets the standard for expediting a post-service integrated
reconsideration request. This was a departure from the MA rule at Sec.
422.584(a), and we intended to limit this option to requests filed by
enrollees. As finalized, however, Sec. 422.633(e) does not distinguish
between pre-service and post-service expedited requests filed by the
enrollee and those filed by a provider on the enrollee's behalf.
During implementation of these new unified procedures, we received
several comments pointing out that Sec. 422.633(e), as finalized,
permits a provider to request an expedited post-service integrated
reconsideration on behalf of an enrollee. This was not our intent,
because a post-service case can only meet the expedited standard if the
enrollee has already paid a provider and urgently needs reimbursement
from the applicable integrated plan. We believe that a provider should
not deliver a service, accept the enrollee's payment, and then argue on
the enrollee's behalf that the enrollee needs an expedited decision on
reimbursement. We also did not intend to place the burden on plans to
accept such requests and assess whether the standard for expedited
treatment is met when these post-service appeals are filed by
providers. We are therefore proposing to specify in Sec.
422.633(e)(1)(i) that expedited post-service integrated reconsideration
requests are limited to those requested by an enrollee, and in Sec.
422.633(e)(1)(ii) that providers acting on behalf of an enrollee may
only request pre-service expedited integrated reconsiderations. This
proposed change aligns provider appeal rights with MA regulations which
do not allow expedited integrated reconsideration determinations in
cases where services or items have already been furnished (see Sec.
422.584(a)).
During implementation, we also received several questions from
plans regarding the timeframe, at Sec. 422.633(f), for applicable
integrated plans to make integrated reconsideration determinations in
cases involving payment requests from providers where the provider has
obtained and filed a waiver of liability from the enrollee. In the
April 2019 final rule, we required all integrated reconsiderations,
including those involving requests for payment, be resolved within 30
days, which is consistent with Medicaid rules at Sec. 438.408(b)(2)
but shorter than the 60 days permitted under Sec. 422.590(b)(1). In
response to the sub-regulatory guidance issued subsequent to the April
2019 rule but before the effective date of the regulation, several
plans commented that meeting a 30-day timeframe for all requests for
payment would be difficult. We believe that the shorter 30-day
timeframe is appropriate for beneficiary requests and consistent with
Medicaid
[[Page 1882]]
rules. However, we seek comment regarding whether allowing a 60-day
timeframe for non-contracted provider payment requests where the
provider has obtained a waiver of liability from the enrollee would
simplify plan operations without adversely affecting beneficiaries or
access to care. We also seek comment regarding whether adopting such a
timeframe for non-contracted provider payment requests would conflict
with any State-specific Medicaid rules or processes concerning provider
appeals.
Lastly, in response to several questions we have received since the
regulation became effective regarding the availability of extensions
for standard and expedited integrated reconsiderations, we are
proposing at Sec. 422.633(f)(3) to add language to clarify that
extensions of up to 14 days are available for any integrated
reconsiderations (either standard and expedited) other than those
regarding Part B drugs. In our proposal at Sec. 422.633(f)(3) we would
exclude integrated reconsiderations about Part B drugs from the
authority for extensions. This is consistent with current Sec.
422.633(f), which provides that integrated reconsidered determinations
regarding Part B drugs must comply with the timelines governing Part B
drugs established in Sec. Sec. 422.584(d)(1) and 422.590(c) and
(e)(2). Our current sub-regulatory guidance addresses this as well.
g. Timeframes for Service Authorization After a Favorable Decision
(Sec. 422.634(d))
We are proposing changes to Sec. 422.634(d) to clarify the
requirements for how quickly an applicable integrated plan must
authorize or provide a service after a favorable decision for an
enrollee upon appeal. The current regulatory text includes timeframes
for how quickly services must be put in place for an enrollee after
receipt of a favorable decision on an integrated reconsideration or
State fair hearing. The current regulation refers to timeframes
specified in Sec. Sec. 422.618 and 422.619 for implementing decisions
made by the IRE and additional entities on the Medicare side. In
reviewing feedback received from applicable integrated plans, we
believe that these requirements should more clearly describe timeframes
for authorizing services in all situations where an applicable
integrated plan's decision is reversed.
We propose reorganizing Sec. 422.634(d) to more explicitly address
each scenario that an applicable integrated plan will face when
effectuating a reversal. In proposed paragraph (d)(1), we propose to
address cases where the applicable integrated plan reverses its own
decision in an appeal for services that were not furnished while the
appeal was pending. We propose that an applicable integrated plan must
authorize or provide the service as expeditiously as the enrollee's
condition requires and within the sooner of: (1) 72 hours from the date
of the reversed decision; or (2) 30 calendar days (7 calendar days for
a Part B drug) after the date that the applicable integrated plan
received the integrated reconsideration request.
This would be a slight change from the current requirements, which
require applicable integrated plans to authorize or provide the service
as expeditiously as the enrollee's condition requires but not later
than 72 hours from the date of the reversed decision. The current 72-
hour rule is adopted from the Medicaid managed care rule at Sec.
438.424(a). However, as applied in Sec. 422.634(d), there is the
possibility that in some cases an enrollee could wait longer for a
determination to be effectuated by an applicable integrated plan than
the enrollee would have to wait under the current MA regulation (Sec.
422.618(a)(1) and (3)), which requires effectuation no later than 30
calendar days after the MA plan receives the reconsideration request,
or 7 calendar days for Part B drugs. If, for example, the applicable
integrated plan reversed its decision on the 29th day after receiving
the reconsideration request (for a request that is not a Part B drug),
as allowed under Sec. 422.633(f)(1), under the current text of Sec.
422.634(d) it would still have another 72 hours to effectuate the
determination. We also propose to include the Part B drug timeframe
from Sec. 422.618(a)(3) in Sec. 422.634(d)(1)(ii)(B) to ensure
enrollees of applicable integrated plans get the same timely
effectuation for these drugs; this is consistent with how current Sec.
422.633(f) provides that integrated reconsidered determinations
regarding Part B drugs must comply with the timelines governing
reconsidered determinations regarding Part B drugs established in
Sec. Sec. 422.584(d)(1) and 422.590(c) and (e)(2), which apply to
other MA plans. We believe our proposal better reflects the directive
in section 1859(f)(8)(B)(ii) of the Act to adopt requirements that are
most protective for enrollees.
In proposed paragraph (d)(2), for the sake of clarity we propose to
place in its own paragraph the requirement for the applicable
integrated plan to authorize or provide a Medicaid-covered service no
later than 72 hours from the date the plan is notified of a decision
reversed by a State fair hearing. We propose no changes to this
effectuation timeline.
Lastly, we propose to add a new paragraph (d)(3) to require the
same timelines for an applicable integrated plan to effectuate
reversals by the Medicare independent review entity, an administrative
law judge or attorney adjudicator at the Office of Medicare Hearings
and Appeals, or the Medicare Appeals Council as apply to other MA plans
at Sec. Sec. 422.618 and 422.619.
We request comment on whether the additional language provides
clarity to applicable integrated plans on their responsibility to
provide a service after an integrated organizational determination or
integrated reconsideration is overturned.
10. Technical Update to State Medicaid Agency Contract Requirements
(Sec. 422.107)
Section 422.107(c) lists minimum requirements for State Medicaid
agency contracts. Paragraph (c)(6) requires that the contract document
the verification of an enrollee's eligibility for ``both Medicare and
Medicaid.'' We propose to strike the reference to Medicare in paragraph
(c)(6). All MA plans, including D-SNPs, already verify Medicare
eligibility as part of accepting beneficiary coverage elections under
Sec. 422.60. See also Chapter 2 of the Medicare Managed Care Manual
for additional details.\113\ Therefore, it is not essential for the
contract between the State Medicaid agency and the D-SNP to document
how the D-SNP verifies Medicare eligibility. Functionally, our proposal
would have no impact on the responsibilities of a plan to verify
eligibility. However, it would remove a detail from the State Medicaid
agency contract minimum requirements, thus simplifying our review of
the contracts.
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\113\ See https://www.cms.gov/medicare/health-plans/healthplansgeninfo/downloads/mc86c02.pdf.
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11. Compliance With Notification Requirements for D-SNPs That
Exclusively Serve Partial-Benefit Dually Eligible Beneficiaries (Sec.
422.107(d))
Section 50311(b) of the BBA of 2018 amended section 1859 of the Act
to add new requirements for D-SNPs beginning in 2021, including minimum
integration standards and coordination of the delivery of Medicare and
Medicaid benefits. We codified these minimum integration requirements
in the April 2019 final rule at Sec. 422.2, stating that a D-SNP must
either (i) be a HIDE SNP or FIDE SNP or (ii) meet the additional
requirement specified in Sec. 422.107(d) as required for its contract
with the State Medicaid agency. When it applies,
[[Page 1883]]
Sec. 422.107(d) requires that the D-SNP notify the State Medicaid
agency, or individuals or entities designated by the State Medicaid
agency, of hospital and skilled nursing facility (SNF) admissions for
at least one group of high-risk full-benefit dually eligible
individuals, as determined by the State Medicaid agency. We direct
readers to the April 2019 final rule for a more detailed explanation of
our intent and rationale for this approach (84 FR 15710 through 15717).
While implementing these minimum integration standards, CMS
identified some MA organizations that have separate D-SNP PBPs for
partial-benefit and full-benefit dually eligible individuals. Providing
separate PBPs for full-benefit dually eligible individuals enables MA
organizations to more clearly explain and coordinate the Medicaid
benefits that those enrollees are entitled to receive. In addition,
HIDE SNPs or FIDE SNPs that limit enrollment to full-benefit dually
eligible individuals qualify to unify Medicare and Medicaid appeals and
grievance processes under Sec. Sec. 422.629 through 422.634. MA
organizations that have D-SNPs with a combination of full-benefit and
partial-benefit dually eligible enrollees can choose to ``split'' the
D-SNP into two plans to take advantage of these opportunities. We
codified a crosswalk exception to facilitate this process at Sec.
422.530(c)(4) in the January 2021 final rule. (In section II.A.6.a., we
are proposing to redesignate this crosswalk to Sec. 422.530(c)(4)(i)
in this proposed rule.)
However, D-SNPs that only enroll partial-benefit dually eligible
individuals (hereinafter referred to as ``partial-benefit-only D-
SNPs'') have no explicit pathway to meaningfully meet one of the three
integration standards under Sec. 422.2. In a partial-benefit-only D-
SNP, no plan enrollees are eligible for the minimum set of Medicaid
services that a D-SNP must cover to qualify as a HIDE SNP or FIDE SNP.
Additionally, there are no full-benefit dually eligible individuals
that the plan could identify for notification of hospital and SNF
admissions (and no Medicaid services to coordinate post notification)
as required by Sec. 422.107(d).
In lieu of requiring inclusion of this notification requirement in
the State Medicaid agency contract for partial-benefit-only D-SNPs
during the initial CY 2021 implementation of the D-SNP integration
requirements, CMS issued guidance permitting an alternative in January
2020.\114\ The MAO offering the partial-benefit-only D-SNP would be
considered as meeting the integration requirements in connection with
the partial-benefit-only D-SNP provided that the MAO also offers a
full-benefit-only D-SNP in the same State and under the same contract
and that full-benefit-only D-SNP meets the integration requirements in
the definition of a D-SNP at Sec. 422.2.
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\114\ CMS Medicare-Medicaid Coordination Office, ``Additional
Guidance on CY 2021 Medicare-Medicaid Integration Requirements for
Dual Eligible Special Needs Plans'', January 17, 2020. Retrieved
from: https://www.cms.gov/httpseditcmsgovresearch-statistics-data-and-systemscomputer-data-and-systemshpmshpms-memos-archive/hpms-memo-5.
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We are proposing to codify this policy with the additional
requirement that the service areas of the full-benefit-only D-SNP
covers the entire service area of the partial-benefit-only D-SNP. That
is, we propose revising Sec. 422.107(d) to provide that partial-
benefit-only D-SNPs are not required to meet the notification
requirement in Sec. 422.100(d) when the MA organization also offers a
D-SNP with enrollment limited to full-benefit dually eligible
individuals that meets the integration criteria at Sec. 422.2 and is
in the same State and service area and under the same parent
organization. We propose to add this by reorganizing paragraph (d). The
current provision in paragraph (d) would be redesignated as new
paragraph (d)(1) and amended to reference exceptions listed in proposed
paragraph (d)(2). Proposed paragraph (d)(2) provides that paragraph
(d)(1) does not apply to any D-SNP that, under the terms of its
contract with the State Medicaid agency, only enrolls beneficiaries
that are not entitled to full medical assistance under a State plan
under title XIX if the SNP operates under the same parent organization
and in the same service area as a D-SNP limited only to full-benefit
dually eligible individuals that meets the requirements at (d)(1).
We believe our proposal is consistent with the minimum integration
required by section 1859(f)(8) of the Act because it achieves the same
level of coordination with State Medicaid agencies for partial-benefit
dually eligible enrollees as would be achieved if there were one PBP
including both full-benefit and partial-benefit dually eligible
individuals. Additionally, for full-benefit dually eligible enrollees,
the two-PBP structure facilitates a higher level of integration of
Medicare and Medicaid benefits (for example, where the two-PBP
structure would result in more applicable integrated plans with unified
appeals processes).
We do not anticipate any negative impact for beneficiaries or
partial-benefit-only D-SNPs as a result of this proposed rule. For CY
2021, nine partial-dual-only D-SNP PBPs operate under the same MA
contract and same service area as a full-benefit-only D-SNP. All nine
operate in either Florida or Virginia. In CY 2021, one other Virginia
D-SNP enrolled partial-benefit dually eligible individuals with a
corresponding D-SNP for full-benefit dually eligible individuals under
the same parent organization. The proposed changes to Sec. 422.107(d)
would allow these partial-benefit-only D-SNPs to continue as they are
currently operating.
12. Attainment of the Maximum Out-of-Pocket (MOOP) Limit (Sec. Sec.
422.100 and 422.101)
Section 1852(b)(1) of the Act prohibits discrimination by MA
organizations on the basis of health status-related factors and directs
that CMS may not approve an MA plan if CMS determines that the design
of the plan and its benefits are likely to substantially discourage
enrollment by certain MA eligible individuals. Under the authority of
sections 1852(b)(1)(A), 1856(b)(1), and 1857(e)(1) of the Act, CMS
added Sec. Sec. 422.100(f)(4) and (5) and 422.101(d)(2) and (3),
effective for coverage in 2011, to require all MA plans (including
employer group waiver plans (EGWPs) and special needs plans (SNPs)) to
establish limits on enrollee out-of-pocket cost-sharing for Parts A and
B services that do not exceed the annual limits established by CMS (75
FR 19709 through 19711). Section 1858(b)(2) of the Act requires a limit
on in-network and out-of-pocket expenses for enrollees in Regional
Preferred Provider Organization (RPPO) MA plans. In addition, MA Local
PPO (LPPO) plans, under Sec. 422.100(f)(5), and RPPO plans, under
section 1858(b)(2) of the Act and Sec. 422.101(d)(3), are required to
have two maximum out-of-pocket (MOOP) limits (also called catastrophic
limits) established by CMS annually, including (a) an in-network and
(b) a total catastrophic (combined) limit that includes both in-network
and out-of-network items and services covered under Parts A and B.
After the MOOP limit is reached, the MA plan pays 100 percent of the
costs of items and services covered under Parts A and B.
In the April 2011 final rule (76 FR 21508), CMS established the
approach MA organizations must use to track the enrollee's progress
toward the plan MOOP limit. Under this policy, the in-network
(catastrophic) and combined (total catastrophic) MOOP limits consider
only the enrollee's actual out-of-pocket spending for purposes of
tracking to the enrollee's progress toward the plan MOOP limit. This
[[Page 1884]]
approach also applies to D-SNPs. Thus, for any D-SNP enrollee, MA plans
had the option to count only those amounts the individual enrollee is
responsible for paying net of any State responsibility or exemption
from cost-sharing toward the MOOP limit rather than the cost-sharing
amounts for services the plan has established in its plan benefit
package. As a result, in practice the MOOP limit does not cap the
amount a State could pay for a dually eligible MA enrollee's Medicare
cost-sharing, nor does it cap the amount of Medicare cost-sharing that
remains unpaid for providers serving dually eligible enrollees because
of the prohibition on collecting Medicare cost-sharing from certain
dually eligible individuals and the limits on State payments of
Medicare cost-sharing under State lesser-of policies.\115\ Thus, MA
plans are paying amounts for non-dually eligible enrollees that they do
not pay for dually eligible enrollees, even when different enrollees
use the same volume of services; States, in certain circumstances, pay
cost-sharing for dually eligible enrollees that is otherwise covered by
the MA plans for non-dually eligible enrollees; and providers serving
dually eligible MA enrollees are systemically disadvantaged relative to
providers serving non-dually eligible MA enrollees, which we believe
may negatively affect access to Medicare providers for dually eligible
enrollees.
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\115\ Section 1902(n)(2) of the Act permits the State to limit
payment for Medicare cost-sharing for QMBs to the amount necessary
to provide a total payment to the provider (including Medicare,
Medicaid State plan payments, and third-party payments) equal to the
amount a State would have paid for the service under the Medicaid
State plan. For example, if the Medicare (or MA) rate for a service
is $100, of which $20 is beneficiary coinsurance, and the Medicaid
rate for the service is $90, the State would only pay $10. If the
Medicaid rate is $80 or lower, the State would make no payment. See
Chapter II, sections E.4 through E.6 of the Medicaid Third Party
Liability Handbook at https://www.medicaid.gov/medicaid/eligibility/downloads/cob-tpl-handbook.pdf.
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We propose to revise the regulations governing the MOOP limits for
MA plans to require that all costs for Medicare Parts A and B services
accrued under the plan benefit package, including cost-sharing paid by
any applicable secondary or supplemental insurance (such as through
Medicaid, employer(s), and commercial insurance) and any cost-sharing
that remains unpaid because of limits on Medicaid liability for
Medicare cost-sharing under lesser-of policy and the cost-sharing
protections afforded certain dually eligible individuals, is counted
towards the MOOP limit. This would ensure that once an enrollee,
including a dually eligible individual with cost-sharing protections,
has accrued cost-sharing (deductibles, coinsurance, or copays) that
reaches the MOOP limit established by the plan (whether at the annual
limit set by CMS under Sec. 422.100(f) or some lesser amount), the MA
plan must pay 100 percent of the cost of covered Medicare Part A and
Part B services. As a result, the State Medicaid agency and other
secondary payers would no longer be billed for any Medicare cost-
sharing for the remainder of the year. To ensure clarity in the
regulation text for the policy on what costs are tracked for purposes
of the MOOP limit, we are proposing to amend the regulations by adding
Sec. 422.100(f)(4)(i) and (f)(5)(iii) to specify that MA organizations
are responsible for tracking out-of-pocket spending accrued by the
enrollee, and must alert enrollees and contracted providers when the
MOOP limit is reached. In addition, we are proposing to amend Sec.
422.101(d)(4) to substitute ``accrued'' for ``incurred'' in the
description of how regional plans must track beneficiary out-of-pocket
spending towards the MOOP limit. We intend this amendment to have only
the substantive effect described here: That cost-sharing paid by any
applicable secondary or supplemental insurance (such as through
Medicaid) and any cost-sharing that remains unpaid because of limits on
Medicaid liability for Medicare cost-sharing under lesser-of policy and
the cost-sharing protections afforded certain dually eligible
individuals, is counted towards the MOOP limit by MA plans. This
proposal is not intended to and will not change how the word
``incurred'' is otherwise used in the regulation. We believe that using
a different term in the regulation text is appropriate to mark this
change in policy from that first adopted in the April 2011 final rule.
We note that the specific regulatory amendments may change if CMS
publishes a final rule that addresses the MOOP limit provision from the
proposed rule titled ``Medicare and Medicaid Programs; Contract Year
2021 and 2022 Policy and Technical Changes to the Medicare Advantage
Program, Medicare Prescription Drug Benefit Program, Medicaid Program,
Medicare Cost Plan Program, and Programs of All-Inclusive Care for the
Elderly'' which appeared in the Federal Register on February 18, 2020
(85 FR 9002) (hereinafter referred to as the February 2020 proposed
rule).
We believe that this amendment is appropriate and necessary for
several reasons. First, we believe this amendment will result in equal
treatment under the MOOP limit for dually eligible MA enrollees
compared to how Medicare-only enrollees are treated. Medicare-only MA
enrollees receive the protection afforded by the MOOP limit after they
have accrued cost-sharing under the MA plan benefit whether they have
paid this cost-sharing or still owe their providers for some or all of
the cost-sharing. In our experience, MA organizations do not impose
additional cost-sharing liability above the MOOP limit on their
Medicare-only enrollees if some of the pre-MOOP cost-sharing remains
unpaid. Under our proposed amendment, dually eligible MA enrollees with
unpaid cost-sharing due to limits on Medicaid payment of Medicare cost-
sharing under State lesser-of policies would similarly receive 100
percent coverage of Parts A and B services under their MA plan after
the MOOP limit was attained. In addition, dually eligible beneficiaries
with Medicaid coverage that is secondary to Medicare would receive the
same benefits from the MOOP as MA enrollees with employer or commercial
insurance that is secondary to Medicare; in both cases, the Medicare
cost-sharing counting towards the MOOP limit would be based on the out-
of-pocket costs accrued under the MA plan benefit without regard to
whether secondary coverage pays parts or all of the Medicare cost-
sharing for Parts A and B services used before attainment of the MOOP.
Second, we believe this amendment will ensure that the providers
serving dually eligible enrollees in MA plans receive the same benefit
from the MOOP limit that providers receive when they serve Medicare-
only MA enrollees, based on our understanding of how some MA plans pay
providers after the MOOP limit is reached. Absent the revision we have
proposed, a provider serving a dually eligible MA enrollee in a State
that paid less than the full Medicare cost-sharing under the lesser-of
policy (the vast majority of States) would continue to receive less
than the full MA rate negotiated between the MA organization and the
provider for a Part A or Part B service even after cost-sharing adds up
to more than the MOOP limit during the course of the plan year.
Medicare cost-sharing protections for certain dually eligible
individuals prohibit providers from billing any of that unpaid Medicare
cost-sharing to the beneficiary. For a Medicare-only enrollee with
similarly high medical expenses, the provider can, for example, work
out a payment plan for unpaid Medicare cost-sharing accumulated before
attainment of the MOOP with the assurance that the MOOP amount would
[[Page 1885]]
limit providers' liability for unpaid Medicare cost-sharing. If the
out-of-pocket costs that counts towards the MOOP limit are calculated
similarly for dually eligible enrollees with Medicare cost-sharing
protections, the providers would similarly know that there was a limit
on the liability for unpaid Medicare cost-sharing that they must
assume. We believe this proposal to revise the method that MA
organizations must use to determine when the MOOP limit has been
reached will mitigate existing provider payment disincentives related
to serving dually eligible MA enrollees. As a result, the proposal may
improve access to providers, including specialists, who currently limit
the number of dually eligible MA enrollees they serve or decline to
contract with D-SNPs.
Third, our proposed amendments to Sec. Sec. 422.100(f)(4) and (5)
and 422.101(d)(4) are consistent with the statutory requirement at
section 1902(a)(25)(G) of the Act that the State plan under title XIX
must provide that the State prohibits any health insurer (including a
group health plan, as defined in section 607(1) of the Employee
Retirement Income Security Act of 1974, a self-insured plan, a service
benefit plan, and a health maintenance organization), in enrolling an
individual or in making any payments for benefits to the individual or
on the individual's behalf, from taking into account that the
individual is eligible for or is provided medical assistance under
Medicaid. The current method for calculating attainment of the MOOP
explicitly takes into account the provision of medical assistance--
specifically the payment of Medicare cost-sharing--by Medicaid in
determining at what point the MA plan will begin paying 100 percent of
costs for Medicare Parts A and B services. Our proposed amendments
would ensure that the provision of Medicare cost-sharing assistance by
the State is no longer considered in calculating attainment of the MOOP
limit. In particular, this will ensure that D-SNPs that contract with
State Medicaid agencies calculate attainment of the MOOP limit
consistent with the Medicaid State plan requirements under the Act.
Fourth, our investigations show that D-SNPs offered by MA
organizations currently differ in how they determine if the MOOP limit
has been attained. Some D-SNPs calculate attainment of the MOOP as we
propose, by adding up all cost-sharing accrued under the plan benefit
until the MOOP limit is attained and, for the remainder of the year,
paying 100 percent of the costs of covered services. Other D-SNPs do
not seem to count any cost-sharing accrued under the benefit toward the
MOOP for dually eligible individuals with Medicare cost-sharing
protections--the D-SNPs do not count any cost-sharing amounts paid by
the State and apparently assume that all cost sharing that is not paid
by the State is not billed to the dually eligible enrollee because of
the cost-sharing protections these beneficiaries receive. As a result,
the MOOP is never attained. Our proposed amendments would bring
consistency to how MA organizations determine if the MOOP limit has
been attained, since it is based entirely on the claims adjudicated by
the MA organization regardless of the enrollee's dual eligibility
status. We believe this provides MA organizations with a
straightforward method of determining when the MOOP limit has been
attained based on claims data that the MA organization has in its
possession.
For illustrative purposes, we provide below an example of how our
proposal would change payment for services delivered after attainment
of the MOOP limit in a D-SNP with cost-sharing that mirrors Original
Medicare cost-sharing and where all benefits received by the enrollee
are from in-network providers.
A D-SNP enrollee with unmanaged diabetes enters the hospital and
has both legs amputated. After a lengthy hospital stay, followed by
admission into a skilled nursing facility (SNF), the enrollee is
discharged to her home with a power wheelchair. The enrollee also
requires substantial follow-up care, including frequent visits with
primary care and specialist physicians, physical and occupational
therapy, wound care, and wheelchair modifications. The cost-sharing--
inpatient charges, SNF per day charges, and the 20 percent coinsurance
for the power wheelchair and follow-up care--has accrued to $7,550, the
D-SNP's MOOP limit, by June. Under the lesser-of policy, the State
Medicaid payment policy caps total payment at the Medicaid rate for
specific services, which resulted in payment of some of the hospital
cost-sharing but none of the SNF per-day charges or the 20 percent
coinsurance for the power wheelchair or follow-up services. As such,
providers did not receive payment for the cost-sharing amounts from the
MA plan, Medicaid, or the enrollee for the SNF, power wheelchair, or
other follow-up services.
Under our proposal, all of the cost-sharing, whether paid by
Medicaid or unpaid, moves the beneficiary toward the $7,550 MOOP limit
under the D-SNP's benefit design, after which the D-SNP would pay 100
percent of its rate for all Medicare Part A and B services provided to
the enrollee for the remainder of the year. Absent the implementation
of our proposal, the enrollee would not have reached the MOOP limit in
June, because the D-SNP did not count either the Medicaid payments of
the cost-sharing amounts or unpaid cost-sharing (which providers are
prohibited from collecting from the enrollee under Medicare rules)
toward attainment of the MOOP limit. Therefore, the D-SNP would
continue to deduct cost-sharing amounts from payment to providers and,
due to the lesser-of policy, some providers would continue to not
receive payment for the cost-sharing amount at all when furnishing
services to the dually eligible enrollee. In our example, assuming the
enrollee only receives Part B services after June, the providers of
these services would receive only 80 percent of the total payment rate
for the furnished services from the D-SNP, compared with the 100
percent providers would receive under our proposal.
For the reasons described in this section, we propose to amend
Sec. Sec. 422.100(f)(4) and (5) and 422.101(d)(4) to provide that MA
organizations are responsible for tracking out-of-pocket spending
accrued by the enrollee and must alert enrollees and contracted
providers when the MOOP limit is reached. For purposes of this
amendment, the term accrued includes Medicare cost-sharing obligations
regardless of whether the enrollee or another party or entity pays and
regardless whether the provider is permitted to collect the Medicare
cost-sharing from the enrollee.
13. Comment Solicitation on Coordination of Medicaid and MA
Supplemental Benefits
Section 422.107 requires each MA organization offering a D-SNP to
have a contract with the State Medicaid agency that describes, among
other things, the organization's responsibility to coordinate Medicaid
benefits. State Medicaid agencies have broad flexibility to include
provisions in their D-SNP contracts. State Medicaid agencies may
include provisions related to the MA supplemental benefits the D-SNP
offers, how the MA organization shares information about those
benefits, and processes for coordinating benefits across Medicare and
Medicaid programs.
In this proposed rule, we describe a number of ways that State
Medicaid agencies can use their D-SNP contracts under Sec. 422.107 to
coordinate D-SNP supplemental benefits, including
[[Page 1886]]
reductions in Medicare cost-sharing, with Medicaid benefits. How this
coordination works varies based on whether or not the D-SNP, or an
affiliated Medicaid MCO, is capitated by the State Medicaid agency to
deliver Medicaid benefits, or whether those benefits are delivered
through the Medicaid FFS program or an unaffiliated Medicaid MCO. We
seek comments on the following examples \116\ of potential coordination
of Medicaid and MA supplemental benefits:
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\116\ These examples also appeared in a May 27, 2021 FAQ
document at: https://www.cms.gov/files/document/dsnpmedicaremedicaidcoordbenefitsfaqs.pdf.
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In some States, D-SNPs offer Medicare supplemental
benefits that overlap with Medicaid benefits that the State covers on
an FFS basis. Under section 1902(a)(25) of the Act, State Medicaid
agencies that deliver these benefits must coordinate benefits with the
D-SNP to ensure that Medicaid does not pay for benefits that are
covered by the D-SNP as MA supplemental benefits. For example, a State
could ensure that dually eligible enrollees use up the number of non-
emergency medical transportation trips provided by the D-SNP (as
supplemental benefits) before using the overlapping Medicaid
transportation benefits. State Medicaid agencies can also use their
contracts with D-SNPs to require these plans to take specific actions,
such as instructing its network providers to bill the D-SNP before
billing the Medicaid program or providing information on benefits or
service use to the State or its Medicaid providers, to enable
successful and more seamless coordination of benefits.
A D-SNP that is capitated by the State Medicaid agency to
provide Medicaid benefits, such as dental services, can also provide
dental services as a MA supplemental benefit, as long as the D-SNP (or
its Medicaid MCO affiliate) is not paid twice, once by Medicare and
once by Medicaid, for coverage of the identical benefit for the same
enrollees in the same contract year. As noted previously, under section
1902(a)(25) of the Act, Medicaid should not pay for a benefit that
Medicare or an MA plan (or a third party) covers to the same extent for
the same individual. This principle applies whether the benefits are
paid for on an FFS or capitation basis.
We also seek comment on other potential ways that D-SNPs and States
can work together to coordinate Medicare and Medicaid benefits in order
to improve D-SNP enrollee experiences and outcomes.
State Medicaid agencies can use their contracts with D-SNPs under
Sec. 422.107 to meet these requirements and ensure Medicaid funds
provided to the D-SNP only pay for Medicaid benefits. These State
contracts with D-SNPs, in combination with State Medicaid benefit
design, can help create benefits that are in addition to Medicare
benefits and complementary across programs. For example, a D-SNP that
also has a Medicaid managed care contract could use both Medicare and
Medicaid dollars to provide a benefit that, on an actuarial basis,
equals the value of the benefit from the combination of both funding
streams. The plan must be able to clearly identify, for Medicaid
managed care rate setting purposes, claims that are payable under the
Medicaid program after exhaustion of the Medicare benefit. In addition,
Sec. 422.254 requires the MA organization to comply with actuarial
standards in developing and submitting bids, including bids for
supplemental benefits.
In all cases, the capitation rate for the Medicaid benefit must be
actuarially sound and based on the cost of furnishing only the
Medicaid-covered benefits (Sec. Sec. 438.3(c) and (e); 438.4 through
438.7). Similarly, the rebate allocated for the MA supplemental
benefits must reflect the organization's estimate of the revenue
required to furnish the MA supplemental benefits only and provide the
actuarial basis for the bid (Sec. Sec. 422.252 through 422.256;
422.266).
Coordination of overlapping benefits works differently if the State
Medicaid agency has a capitated contract with a different legal entity,
such as a specialty dental plan or transportation vendor for services
that overlap with the D-SNP's supplemental benefits. As noted
previously, Medicare or the MA plan is the primary payer whenever
Medicare and Medicaid cover the same services. As such, the State
Medicaid agency and its capitated vendor should take the steps
necessary to avoid duplication of services or duplicate payment for
services delivered as MA supplemental benefits. For example, the State
can make an adjustment to the base data used for Medicaid rate
development to address coordination of benefits, such as when both
Medicare (or an MA plan) and Medicaid cover a benefit, to ensure
Medicaid rate development appropriately accounts for Medicaid being the
payer of last resort.\117\ One more advantage of integrated care--
capitating the same organization for all services--over fragmentated
care is elimination of the administrative burden of coordinating
benefits and identifying the correct payments for the secondary
coverage with each service and each processed claim.
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\117\ See 42 CFR 438.5 regarding rate development standards for
Medicaid managed care capitation rates.
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State Medicaid agencies have flexibility to determine whether a D-
SNP supplemental benefit covered with Medicare funds substitutes for an
identical Medicaid benefit, given that Medicare coverage is primary to
Medicaid, with the Medicaid benefit not provided, or to coordinate the
D-SNP benefit and Medicaid benefit to provide D-SNP enrollees with an
enhanced benefit. For example, a State Medicaid agency can determine
that the use of the D-SNP supplemental benefit covered with Medicare
funds, such as coverage of two dental cleanings per year, will be
provided first, with the same Medicaid benefit provided after the
Medicare benefit has been exhausted, resulting in coverage of up to
four cleanings a year, which is recommended in some cases. A State
Medicaid agency may determine that provision of the Medicaid benefit in
addition to the same benefit covered as a D-SNP supplemental benefit is
not medically necessary or cost-effective, or coordinate the two
benefits as in the example above if the State believes the additional
benefits would improve the care and support received by dually eligible
individuals through the two programs. The contract between the D-SNP
and the State Medicaid agency required under Sec. 422.107 can be used
to document the above types of determinations, and instruct the D-SNP
for how to coordinate Medicare Part A and B benefits, MA supplemental
benefits, and Medicaid benefits, consistent with applicable law.
A State Medicaid agency may use the agreement required by Sec.
422.107 between the State and the D-SNP to require a FIDE SNP to offer
MA supplemental benefits that expand coverage of LTSS that are also
covered under Medicaid (with the Medicaid coverage furnished by the
FIDE SNP or its affiliated Medicaid MCO). For example, the State
Medicaid agency may require the FIDE SNP to have coverage of an item or
service that is only covered under Medicaid for certain beneficiaries
by offering an MA supplemental benefit that--
Covers the item or service as a supplemental benefit
(provided the requirements for supplemental benefits are met per
section 1854(c) of the Act and 42 CFR 422.2 (definition of MA plan),
422.100(d), and other regulations) for enrollees who are not eligible
to receive the item or benefit under Medicaid; or
[[Page 1887]]
Fills in gaps or provides coverage that exceeds the
amount, duration, or scope of the Medicaid coverage of the item or
service.
All MA plans, including D-SNPs, must comply with uniformity
requirements in designing and offering supplemental benefits under
section 1854(c) of the Act and Sec. Sec. 422.2, 422.100(d), and other
regulations. CMS will consider the supplemental benefits as meeting the
uniformity requirements in cases where some dually eligible individuals
receive the benefit under the FIDE SNP's Medicaid managed care contract
while other enrollees receive the benefit as an MA supplemental benefit
because they are not eligible for Medicaid benefits under State
Medicaid eligibility criteria. We are considering whether an amendment
to Sec. 422.100(d)(2) would be appropriate regarding this approach to
uniformity for supplemental benefits when a FIDE SNP arranges
supplemental benefits this way. We welcome comments on that issue.
For example, a State can require, via the State's contract with a
FIDE SNP, that the FIDE SNP offer an MA supplemental benefit that
covers home and community-based services for certain, but not all,
enrollees, such as enrollees who either: (1) Meet the State Medicaid
criteria to receive Medicaid home and community-based services but are
on waiting lists (and therefore ineligible at the time to receive the
Medicaid services); or (2) are not eligible for the Medicaid benefits,
such as because the enrollees do not receive full Medicaid benefits
(that is, partial-benefit dually eligible individuals) or do not meet
State Medicaid criteria to receive home and community-based services.
In this case, enrollees have access to medically necessary home and
community-based services when their needs are similar, even though some
may be funded as an MA supplemental benefit and others through
Medicaid.
Alternatively, a State Medicaid agency could contract with a FIDE
SNP to use Medicare rebate dollars to pay for a supplemental benefit
that the State wants the FIDE SNP to provide in addition to the
Medicaid-funded benefit the FIDE SNP provides under its Medicaid
managed care contract. For example, depending on the State Medicaid
agency's contracting and benefit design, a D-SNP could provide its
enrollees with 2 total weeks of respite care even though the Medicaid
benefit is limited to 1 week, by providing an MA supplemental benefit
for respite care. The FIDE SNP would provide the first week of respite
care--as an MA supplemental benefit--and the second week of respite
care in its role as a Medicaid managed care plan (where Medicaid is the
secondary payer).
(a) Using the D-SNP MOC To Coordinate Medicaid Services
Although not a supplemental benefit, the D-SNP MOC, required by
Sec. 422.101(f), also provides a vehicle for State Medicaid agencies
to work with D-SNPs to meet State goals to improve quality of care and
address SDoH. State Medicaid agencies may work with D-SNPs with service
areas in the State to include (and, through the State Medicaid agency
contract at Sec. 422.107, require inclusion of) specific elements in
the MOC and how the D-SNP delivers covered items and services
consistent with the MOC. There is no prohibition on a State Medicaid
agency imposing specific requirements for the D-SNP MOC that are in
addition to Sec. 422.101(f); compliance with the approved MOC is
included in the D-SNP's bid to provide basic benefits under Sec.
422.101(f). For example, the State Medicaid agency contract under Sec.
422.107 could require the D-SNP to have specific community-based
providers involved in development of individualized care plans, deploy
nurse practitioners for in-home care for high-risk enrollees when in-
home services are required by the individualized care plans, use health
care providers (rather than plan staff) for care coordination
functions, and/or set minimum payment amounts for such providers.
(b) Coordinating Coverage of Medicare Cost-Sharing
In general, the same prohibition on duplicate Medicare and Medicaid
payments for identical benefits applies when a D-SNP covers MA
supplemental benefits that reduce Medicare Parts A and B cost-sharing,
such as deductibles and coinsurance, as described for overlapping
coverage of other Medicaid and MA supplemental benefits. How it works
depends on whether the State Medicaid agency pays for Medicare cost-
sharing through the Medicaid FFS program or pays the D-SNP a capitated
amount to cover the State's obligation to pay MA cost-sharing. For
example, if a D-SNP does not impose the Part B deductible but otherwise
uses Part B cost-sharing for its coverage of Part B Medicare benefits,
it would have the following effects:
It would reduce to $0 the amount the State Medicaid FFS
program pays providers serving QMBs and other full-benefit dually
eligible enrollees in the D-SNP for the Part B deductible.
If the State pays the D-SNP (or its affiliate) for
coverage of MA cost-sharing otherwise payable by the State, it would
eliminate any cost for coverage of the Part B deductible from those
payments to the plan. D-SNPs cannot receive duplicate payments for
coverage of the Part B deductible--once, in the form of the capitated
payments from the State for Medicaid coverage and again by including
the cost of eliminating the Part B deductible in the supplemental
benefits that are paid by the Medicare beneficiary rebate under section
1854(b) of the Act.
Most States pay less than the full MA cost-sharing amount due to
the application of a ``lesser-of '' \118\ payment method for MA cost-
sharing, and some of these States capitate D-SNPs in their States to
pay this ``lesser-of '' amount to the provider. D-SNPs in these States
can combine Medicaid capitated payments and Medicare rebate dollars to
more fully cover MA cost-sharing--that is, the amount a dually eligible
individual would pay if not subject to Medicare cost-sharing
protections \119\--provided that the State Medicaid capitation payment
and MA bid do not both pay for the same costs. The amount paid using MA
rebates must be based on the actuarial value of the reduction in
Medicare cost-sharing that is part of the MA plan benefit design, and
the State Medicaid capitation payment must be based on the actuarial
value of Medicare cost-sharing paid for Medicare Parts A and B services
under the ``lesser-of '' payment method. The overall reduction in
Medicare cost-sharing must be actuarially equivalent to the Medicare
cost-sharing paid for by the Medicaid capitated payment plus the
Medicare rebate dollars allocated to additional reductions in Medicare
cost-sharing compared to the actuarial value of Medicare cost-sharing
in the original Medicare FFS program.
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\118\ Under the ``lesser of '' policy, a State caps its payment
of Medicare cost-sharing at the Medicaid rate for a particular
service. For example, if the Medicare (or MA) rate for a service is
$100, of which $20 is beneficiary coinsurance, and the Medicaid rate
for the service is $90, the State would only pay $10. If the
Medicaid rate is $80 or lower, the State would make no payment.
\119\ Qualified Medicare Beneficiaries and full benefit Medicare
beneficiaries have protections from being charged Medicare cost-
sharing for Medicare Parts A and B services. See https://www.cms.gov/files/document/medicaremedicaidenrolleecategories.pdf
for the protections that apply to different categories of dually
eligible individuals.
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We seek comments on State and MA organization experiences and
challenges in coordinating benefits, CMS guidance or regulations that
may warrant clarification, and whether our current policies create any
unintended obstacles
[[Page 1888]]
to accessing services among dually eligible beneficiaries.
14. Converting MMPs to Integrated D-SNPs
In the 10 years since the creation of the FAI, the integrated care
landscape has changed substantially. Congress made D-SNPs permanent in
2018 and established, effective beginning in 2021, new minimum
integration standards and directed the establishment of unified appeals
and grievance procedures (which we tested through the MMPs). Changes in
MA policy have also created a level of benefit flexibility that did not
previously exist outside of the capitated model demonstrations, with MA
plans increasingly offering supplemental benefits that address social
determinants of health and long-term services and supports.\120\ These
factors, in combination with the proposals discussed earlier in this
proposed rule, offer the opportunity to implement integrated care at a
much broader scale than existed when MMPs were first created. As a
result, should we finalize the proposals in this rule that facilitate
or require greater integration, we would work with the states
participating in the capitated financial alignment model during CY 2022
to develop a plan for converting MMPs to integrated D-SNPs.
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\120\ ATI Advisory. New, Non-Medical Supplemental Benefits in
Medicare Advantage in 2021. May 2021. https://atiadvisory.com/wp-content/uploads/2021/06/2021-Special-Supplemental-Benefits-for-the-Chronically-Ill.pdf.
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The process for converting MMPs to integrated D-SNPs would depend
in part on each State's circumstances. States may choose to use the
opportunities under our proposed Sec. 422.107(e) to structure the
integrated D-SNP products to replicate key features of MMPs. Interested
States, in consultation with local stakeholders, could submit letters
as described at proposed Sec. 422.107(e)(2) indicating intent to
include contract requirements under Sec. 422.107(e)(1) and take steps
toward including those new terms in their contracts with D-SNPs.
Concurrently, the interested States would also notify the MMP sponsors
via the transition plan required in the three-way contracts. The
organizations offering the MMPs would submit a notice of intent to
apply and corresponding application for an MA contract, along with the
D-SNP application specific to the integrated product as part of the
annual MA application process, as described in section II.A.6.a. of
this proposed rule. These States would work together with CMS to take
the administrative steps necessary to maintain several of the
integrated processes developed as part of the capitated model
demonstrations, as discussed in the previous proposals (for example,
integrated materials, unified appeals and grievances, enrollment
processes to support exclusively aligned enrollment, etc.). States
would develop new or revise existing State Medicaid agency contracts
with integrated D-SNP sponsors to reflect State-specific Medicaid-
related policies and priorities. Concurrently, States may need to
attain appropriate Medicaid authorities to preserve integration through
Medicaid managed care plans or may need to use existing Medicaid
authorities to restructure Medicaid managed care contracts.
Incorporating successful elements from MMPs into D-SNPs, using the
processes and new requirements proposed in this rule, while phasing out
MMPs as separate managed care products, would streamline and strengthen
integrated care options for dually eligible individuals. It would allow
CMS, States, and plan sponsors to concentrate quality improvement
resources on a smaller number of products focused on dually eligible
individuals. Now that Congress has permanently authorized SNPs, it
would offer greater stability to States and sponsors and signal a
longer term commitment to integration to stakeholders, including
advocates, providers, and plans, than we could offer under time-limited
model tests. It would also alleviate States and plans of the additional
administrative burden associated with a demonstration, potentially
freeing up additional resources that could be reinvested in refining
and enhancing integrated care. We intend to continue--focusing now on
D-SNPs--many of the technical assistance and quality improvement
activities that we initially developed for MMPs, including--
Learning communities;
Direct work with beneficiary advocates and other
stakeholders;
Targeted efforts to improve outcomes and reduce
disparities; and
Capacity building on topics like person centeredness,
disability-competent care, dementia, and behavioral health.
Converting MMPs into integrated D-SNPs would not be without
downsides. While the aforementioned proposals, if finalized, would
create mechanisms and new requirements to replicate much of the
programmatic or administrative integration found in MMPs, other aspects
of integration would be lost, including financing provisions (such as
integrated risk mitigation and medical loss ratio calculations) and the
ability to conduct passive enrollment at scale. States may also no
longer have access to the same funding we provide to support ombudsman
and options counseling as part of the current model tests. It may also
be challenging to replicate the integrated enrollment processes
utilized for MMPs if States no longer process all enrollments, and it
is possible that we would lose some integration in beneficiary
communications materials, particularly enrollment notices, in the
process. In addition, converting MMPs to integrated D-SNPs also means
transitioning the over 400,000 individuals currently being served by
MMPs, and there is risk for beneficiary confusion and disruption of
services and care coordination during such a transition.
In order to mitigate any disruptions that could result from
converting MMPs to D-SNPs, we intend to work closely with States and
other stakeholders to ensure the transition is as seamless as possible
for MMP enrollees. To that end, we are considering use of our authority
under section 1115A of the Act to facilitate the transition of MMP
enrollees to D-SNPs operated by the same parent organization, subject
to State approval, unless enrollees choose otherwise. This will
minimize disruption of services and ensure continuity of care to the
greatest extent possible. We already have experience with similar
transitions at the end of the Virginia \121\ and New York MMP
demonstrations \122\ and are working closely with the California
Department of Health Care Services and MMPs to facilitate such a
transition when the Cal MediConnect demonstration concludes at the end
of 2022.\123\ We seek comment on this contemplated approach to working
with States to convert MMPs to integrated D-SNPs.
---------------------------------------------------------------------------
\121\ Centers for Medicare & Medicaid Services and Virginia
Department of Medical Assistance Services. Commonwealth Coordinated
Care (CCC) Phase-Out Plan. https://www.cms.gov/Medicare-Medicaid-Coordination/Medicare-and-Medicaid-Coordination/Medicare-Medicaid-Coordination-Office/FinancialAlignmentInitiative/Downloads/VAPhaseOutPlan.pdf.
\122\ Centers for Medicare & Medicaid Services and New York
Department of Health. New York Fully Integrated Dual Advantage
Demonstration Phase-Out Plan. September 2019. https://www.cms.gov/Medicare-Medicaid-Coordination/Medicare-and-Medicaid-Coordination/Medicare-Medicaid-Coordination-Office/FinancialAlignmentInitiative/Downloads/NYFIDAPhaseOutPlan.pdf.
\123\ California Department of Health Care Services. Expanding
Access to Integrated Care for Dual Eligible Californians. March
2021. https://www.dhcs.ca.gov/provgovpart/Documents/6422/Expanding-Access-to-Integrated-Care-for-Dual-Eligible-Californians-03-01-21.pdf.
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[[Page 1889]]
B. Special Requirements During a Disaster or Emergency (Sec.
422.100(m))
In the February 12, 2015, final rule titled, ``Medicare Program;
Contract Year 2016 Policy and Technical Changes to the Medicare
Advantage and the Medicare Prescription Drug Benefit Programs'' (80 FR
7959) (hereinafter referred to as the 2015 final rule), CMS finalized a
new paragraph (m) in Sec. 422.100 to codify and clarify an MA
organization's responsibilities when health plan services are affected
by disasters or emergencies, including public health emergencies
(PHEs), to ensure that MA enrollees continue to have access to care
when normal business operations are disrupted and to ensure out-of-
network providers are informed of the terms of payment for furnishing
services to affected enrollees during disasters or emergencies. During
the Coronavirus 2019 Disease (COVID-19) PHE, we received questions
about the applicability of the special requirements at Sec.
422.100(m), which prompted us to review the regulation and the laws
related to the declaration of disasters and emergencies. In light of
this review, we are proposing changes to clarify potential ambiguities
in the regulation text, to further clarify the basis for determining
the end of an MA organization's obligations to comply with special
requirements during a disaster or emergency and to codify our previous
guidance. Specifically, we are proposing to revise Sec. 422.100(m) to
more clearly specify when MA organizations must begin ensuring access
to covered benefits by meeting the requirements in paragraphs (m)(1)(i)
through (iv) and when MA organizations are permitted to stop meeting
those requirements.
Section 1852(d) of the Act requires MA organizations to provide
continued availability of and access to covered benefits, including
making medically necessary benefits available and accessible 24 hours a
day and 7 days a week; the ability to limit coverage to benefits
received from a plan's network of providers is contingent on fulfilling
this obligation. When a disaster or emergency occurs, enrollees may
have trouble accessing services through network providers or sometimes
must physically relocate to locations that are outside of their MA
plan's service area. Currently, Sec. 422.100(m) requires MA
organizations to ensure access, at in-network cost sharing, to covered
services even when furnished by noncontracted providers when disruption
in their MA plan's service area during a state of disaster or emergency
impedes enrollees' ability to access covered healthcare services from
contracted providers. Consistent with uniformity requirements for MA
plans at Sec. 422.100(d) and other regulations, these special
requirements must be uniformly provided to similarly situated enrollees
who are affected by the state of disaster or emergency.
First, we propose to amend the regulation to explicitly limit the
application of the special requirements to when there is a disruption
in access to health care. In the 2015 final rule, we stated in the
preamble that the regulations at Sec. 422.100(m) were added to require
MA organizations to ensure access, at in-network cost sharing, to
covered services even when furnished by noncontracted providers ``when
a disruption of care in the service area impedes enrollees' ability to
access contracted providers and/or contracted providers' ability to
provide needed services.'' (80 FR 7953) We propose to revise Sec.
422.100(m)(1) to include that there must also be a disruption of access
to health care in addition to a disaster or emergency declaration for
the MA organization to be required to ensure access to covered benefits
consistent with the special requirements described in Sec.
422.100(m)(1). We propose to define ``disruption of access to health
care'' for purposes of these special requirements by adding a new
paragraph (m)(6); as proposed, a ``disruption of access to health
care'' for the purpose of Sec. 422.100(m) is an interruption or
interference in access to health care throughout the service area such
that enrollees do not have the ability to access contracted providers
or contracted providers do not have the ability to provide needed
services causing MA organizations to fail to meet the prevailing
patterns of community health care delivery in the service area under
Sec. 422.112(a). The intent of these modifications is to clarify that
if there is a current state of disaster or emergency that is not
contributing to a disruption in health care services, then MA
organizations would not be required to follow the requirements at Sec.
422.100(m)(1)(i)-(iv). During a state of disaster or emergency, MA
organizations must continue to meet MA access and availability
requirements consistent with the normal prevailing community pattern of
health care delivery in the areas where the network is being offered.
During a state of disaster or emergency, disruptions caused by the
disaster or emergency may prevent contracted providers from providing
services to enrollees. If enough contracted providers are unavailable
to enrollees, then the MA plan would not have enough contracted
providers consistent with the normal prevailing community pattern of
health care delivery in the service area. Per the proposed definition,
this would indicate that there is a disruption in access to health care
in the service area, and MA organizations would be required to follow
the special requirements at Sec. 422.100(m)(1). This definition is not
intended to be limited to physical barriers to access (such as
electrical outages or transportation difficulties caused by hurricanes
or wildfires) but to be broad enough to encompass any interruption or
interference caused by a disaster or emergency such as a lack of
available hospital beds or quarantine restrictions. Therefore, under
our proposal, when a disaster or emergency interrupts that level of
access to and availability of services, MA organizations must ensure
access by covering basic and supplemental benefits furnished at non-
contracted facilities; waiving, in full, requirements for gatekeeper
referrals where applicable; providing in-network cost sharing even if
the enrollee uses out-of-network providers; and making changes that
benefit the enrollee effective immediately without the 30-day
notification requirement at Sec. 422.111(d)(3). Limits in other
regulations, such as Sec. Sec. 422.204(b)(3) and 422.220 through
422.224, on which healthcare providers may furnish benefits remain in
place and are not eliminated by Sec. 422.100(m).
In the definition, we refer to the normal prevailing community
pattern of health care delivery in the service area as it usually is
when a state of disaster or emergency does not exist, not the
prevailing community pattern of health care delivery in the service
area during the state of disaster or emergency. During a state of
disaster or emergency, it is possible that access to health care will
be disrupted affecting more than MA enrollees, including access to care
for enrollees in commercial plans and Original Medicare. To provide an
extreme example, an MA organization could indicate that they are
meeting the prevailing community pattern of health care delivery when
all of the primary care providers in the service area are closed due to
a state of disaster, and they are therefore meeting the standard
because everyone in the service area, no matter the type of insurance
they have, cannot access primary care providers. As explained above,
this would not be acceptable, as CMS is measuring the prevailing
community pattern of health care by reference to the pre-disaster
period. Under the proposed regulation,
[[Page 1890]]
MA organizations would be required to ensure access for their enrollees
by complying with the special requirements listed at Sec.
422.100(m)(1)(i) through (iv). While we consider the standard to be the
normal prevailing community pattern of health care delivery, we
understand this standard broadly in the context of disasters and
emergencies. Some examples that would constitute a disruption in access
to health care include physical barriers to accessing health care such
as road disruptions or electrical outages, as well as other barriers to
accessing health care such as provider offices being closed due to
quarantine requirements from the Centers for Disease Control and
Prevention (CDC) or state or local health departments, or hospitals
beds being unavailable as occurred during the COVID-19 pandemic. This
list is not intended to be exhaustive as many unforeseen circumstances
may arise during states of disaster or emergencies that may cause
enrollees to have trouble accessing services through normal channels or
force them to move to safer locations that are outside of their plans'
service areas. A disruption in access to health care could include
disruptions in access to Medicare Part A or Part B services or to
supplemental benefits offered by the plan, or any combination of those.
Our proposal is intended to be broad and to focus on actual access to
and availability of services for enrollees in a service area affected
by a disaster or emergency. Whether the MA plan network continues to
meet evaluation standards specified in Sec. 422.116 is not the only
relevant consideration. For example, regarding a hospital with beds or
other equipment unavailable to treat additional patients (as has
occurred during COVID-19 pandemic), the hospital remains part of the MA
organization's network, and therefore the network may be consistent
with CMS's network adequacy standards for MA plan, but enrollees would
not be able to access the hospital and may need to go to out-of-network
providers to access their covered benefits. Similarly, physical
barriers that enrollees may experience during a disaster or emergency
(road closures, flooding, etc.) may affect enrollees unevenly,
preventing some enrollees from accessing in-network providers. The
provider may be part of the MA organization's network and therefore the
network may meet the time and distance evaluation standards in Sec.
422.116 and appear to be capable of furnishing services consistent with
the prevailing community pattern of health care, but some enrollees may
experience difficulty accessing that provider to obtain needed health
services. Further, if an enrollee had to leave their home to move to a
safer location due to a disaster or emergency, the MA organization may
still have a network that meets the prevailing community pattern of
health care in the service area of the enrollee's home, but the
enrollee may not be able to access health care in their safer location
without being able to access out-of-network care. We request comments
from stakeholders on our proposed definition to determine whether there
are circumstances CMS is not considering or additional standards that
we should be using to identify when a disruption of access to health
care is occurring.
We propose to add a disruption of access to health care as a
condition that must be met before the special requirements in Sec.
422.100(m)(1) apply in order to ensure that this regulation is not
overly broad and is appropriately tailored to address our concerns that
MA enrollees have adequate access to medically necessary care and are
not unduly restricted to the MA plan's network of providers. As an
illustrative example of a situation where a disruption of access to
health care was not present even though a state of emergency was in
effect, the Governor of Hawaii issued a state of emergency \124\ to
fight the Zika virus in February of 2016. This state of emergency did
not require all MA organizations operating in Hawaii to comply with the
requirements at Sec. 422.100(m)(1) because all provider offices were
operating as usual, contracted providers continued in their ability to
provide needed services, and enrollees did not face barriers in
accessing needed services. The Opioid PHE, which began in 2017, is
another example where there is a declared PHE by the Secretary that has
been ongoing, but it does not necessarily constitute a disruption of
access to health care. However, in 2017, Hurricane Maria in Puerto Rico
led to substantial issues with access to covered services for MA
enrollees. In connection with the Hurricane Maria, there was a
Presidential declaration of a major disaster under the Stafford Act on
September 20, 2017 \125\ and a Public Health Emergency declaration by
the Secretary as of September 17, 2017.\126\ Under our proposal, MA
organizations would be required to meet the special requirements at
Sec. 422.100(m)(1) for the duration of similar disasters and
emergencies where access to covered benefits is disrupted.
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\124\ https://governor.hawaii.gov/wp-content/uploads/2016/02/160212_EmergencyProclamation_Dengue.pdf.
\125\ https://www.govinfo.gov/content/pkg/FR-2017-10-06/pdf/2017-21649.pdf.
\126\ https://www.cms.gov/About-CMS/Agency-Information/Emergency/Downloads/Puerto-Rico-and-US-Virgin-Islands-PHE-Determination.pdf.
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Under this proposal, we propose that MA organizations would be
initially responsible for evaluating whether there is a disruption of
access to health care under Sec. 422.100(m). We believe MA
organizations are best positioned to evaluate if a state of disaster or
emergency is disrupting access to health care for enrollees in their
service area. MA organizations would know the status of their in-
network providers (for example, whether they are operational or not,
how many beds are filled, etc.) and would be in communication with
their providers as issues at the provider's facilities or with an MA
organization's enrollees arise. MA organizations should be guided by
the explanations here, including the examples, as well as their
particular and detailed knowledge and understanding of their enrollees,
service areas, and networks, to reasonably assess if there is a
disruption in access to health care in the service area. CMS expects
that MA organizations should be aware of these and other facts
regarding access to health care in the service areas where they offer
plans, and should be able to evaluate those facts and apply the
standard in the regulation to know when they must comply with the
special requirements at Sec. 422.100(m). CMS will closely monitor
access during disasters or emergencies to ensure MA organizations are
applying the standard in Sec. 422.100(m)(1) correctly and complying
with this regulation to avoid any disruptions in access to care. As we
monitor, we will evaluate whether and when the standard in Sec.
422.100(m)(1) as proposed to be amended here is met. If CMS discovers
that there are problems with access for enrollees, we will direct MA
organizations in an affected area to comply with Sec. 422.100(m), but
we reiterate that an MA organization should be able to apply the
standard in the regulation to the relevant facts related to a potential
disruption in access to care during a disaster or emergency in order
for the MA organization to know when compliance is required. MA
organizations are required to meet the network adequacy requirements at
Sec. Sec. 422.112(a) and 422.116 at all times to ensure enrollees have
sufficient access to covered benefits. MA organizations that fail to
meet network adequacy requirements must ensure access to specialty care
by permitting enrollees to see out-of-network specialists at the
individual enrollee's in-network cost
[[Page 1891]]
sharing level under Sec. 422.112(a)(3). In addition, MA organizations
may need to make alternate arrangements if the network of primary care
providers is not sufficient to ensure access to medically necessary
care under Sec. 422.112(a)(2). This proposal would not change these
existing and continuing regulatory requirements.
Similar to what we have seen during the COVID-19 PHE, CMS expects
that there will be situations where there is a disruption of access to
health care for some period of time during a disaster or emergency but
not at other times. Under our proposed regulation, MA organizations
would follow the special requirements imposed by Sec. 422.100(m)(1)
for 30 days after the disruption of access to health care ends while
the disaster or emergency is ongoing and for 30 days after the end of
the disaster or emergency if the disruption of access to health care,
as defined in Sec. 422.100(m)(6), continues until the end of the
disaster or emergency. MA organizations may also find that at later
time period during the same disaster or emergency, there is another
disruption of access to health care and therefore that the MA
organization must again follow the special requirements imposed by
Sec. 422.100(m)(1). We also recognize that there may be circumstances
when a state of disaster or emergency is declared for an area
containing multiple service areas (for example, the entire United
States), but the disaster or emergency may unequally affect the various
service areas contained in the larger area for which it is declared. It
may be that some service areas experience a disruption of access to
health care, but other service areas do not, or that the disruption in
care ends for certain service areas but continues in others. Under our
proposed regulation, in situations where a disruption of access to
health care ends in a particular service area, but the state of
disaster or emergency continues to be in effect for an area that
includes that particular service area, the special requirements imposed
by Sec. 422.100(m)(1) would be in effect for the service areas in
which there is a disruption of access to health care (until 30 days
after the disruption of access to health care ends) and would not be in
effect for services in which there has not been any disruption of
access to health care.
We are also proposing two technical changes to our regulations at
Sec. 422.100(m)(2) to correct some numbering issues that occurred in
the 2015 final rule. First, we are proposing to move the text from the
fourth-level paragraph at (m)(2)(ii)(A) to the third-level paragraph at
(m)(2)(ii), which currently does not have text associated with it. As
amended, the regulation at Sec. 422.100(m)(2)(ii)(A) would state that
the Secretary of Health and Human Services (hereinafter referred to as
the Secretary) may declare a PHE under section 319 of the Public Health
Service Act. Second, we are proposing to remove the fourth-level
paragraph at (m)(2)(ii)(B) because this paragraph only provides
information about the Secretary's section 1135 waiver authority which
is not an authority under which the Secretary may declare PHEs. In
addition to these technical changes, we are proposing several
clarifying revisions to our language in Sec. 422.100(m) to ensure that
we are consistently referring to disasters and emergencies. Currently,
the language sometimes refers only to disasters (as in the introductory
text to paragraphs (m)(1) and (2)), but also refers to disasters and
public health emergencies (as in the text to paragraphs (m)(3) and (4)
and (m)(5)(i)). We therefore propose to update the language throughout
to reference disasters and emergencies with the aim of being consistent
in that we refer to the various types of declarations listed at Sec.
422.100(m)(2).
Lastly, we are proposing revisions to clarify the basis for
determining when MA organizations are no longer required to comply with
the special requirements for a disaster or emergency. We are proposing
to modify the text at Sec. 422.100(m)(3) to clarify that it refers to
the end of the special requirements for a state of disaster or
emergency stipulated at Sec. 422.100(m)(1), not to the end of the
state of disaster or emergency itself. We are also proposing to add a
30-day transition period to Sec. 422.100(m)(3). Our current regulation
at Sec. 422.100(m)(3)(iii) provides a period of 30 days from the
initial declaration for the special requirements imposed by Sec.
422.100(m)(1) to be in effect if the initial declaration of the
disaster or emergency does not contain a specific end date or if the
official or authority that declared the disaster or emergency does not
separately identify a specific end date, and CMS has not indicated an
end date to the disaster or emergency. This means that, under the
current regulation, there is usually a 30-day minimum period during
which MA plans are providing access to covered benefits with the
additional beneficiary protections specified in paragraphs (m)(1)(i)
through (iv), unless an explicit announcement of the end of the
disaster or emergency has been declared. We believe that having a
minimum period for these protections is important and appropriate. A
transitional period from when an MA organization must comply with the
access requirements in Sec. 422.100(m)(1) to normal coverage rules
will protect enrollees who need time and assistance from the MA
organization to find a contracted provider after having been treated by
a non-contracted provider during the disaster or emergency. We intend
for this period to serve as a protection for enrollees so they are not
immediately responsible for the total cost of services received from a
non-contracted provider that they have been seeing for a period of time
due to the state of disaster or emergency. MA organizations may also
find a transitional period helpful if they must contract with
additional providers or otherwise make changes to their network to
assist with the return to normal operations. We therefore propose to
revise the regulation text at Sec. 422.100(m)(3) to require a 30-day
transition period after the points in time identified in the regulation
for the end of the special requirements. Specifically, we propose to
revise paragraph (m)(3) to provide that the applicability of the
special requirements for a disaster or emergency in paragraphs
(m)(1)(i) through (iv) end 30 days after the latest of the events
specified in paragraph (m)(3)(i) or (ii) occur (that is, the latest end
date in a case where there are multiple disasters/emergencies) or end
30 days after the condition specified in paragraph (m)(3)(iii) occurs
(that is, there is no longer a disruption of access to health care).
In the 2015 final rule, we finalized three circumstances as
determining the end of the special requirements for a disaster or PHE
in the regulations at Sec. 422.100(m)(3). First, as currently provided
in Sec. 422.100(m)(3)(i), the source that declared the disaster or PHE
declares an end to it. As explained in Sec. 422.100(m)(2), disasters
or emergencies may be declared by the President of the United States
under the Robert T. Stafford Disaster Relief and Emergency Assistance
Act (Stafford Act) or the National Emergencies Act, by the Secretary
who may declare a PHE under section 319 of the Public Health Service
Act, or by Governors of States or Protectorates. We intend paragraph
(m)(3)(i) to address circumstances when the initial declaration
contains a specific end date or when the official or authority who
declared the disaster or emergency separately identifies a specific end
date. We are proposing to revise Sec. 422.100(m)(3)(i) to address
situations that may arise where there is more than one declaration of a
disaster
[[Page 1892]]
or emergency at the same time for the same service area(s). This
proposed revision clarifies that MA organizations must follow the
special requirements until the latest applicable end date when multiple
declarations apply to the same geographic area by specifying that all
sources that declared a disaster or emergency that include the service
area have declared an end. For example, if a Governor of a State
declares a state of disaster or emergency and the President also later
declares a state of disaster, both the state and federal disasters must
be declared at an end to trigger Sec. 422.100(m)(3)(i). If the
President's disaster declaration ends after 20 days, but the Governor
maintains the state of disaster for 30 days, then the special
requirements imposed by Sec. 422.100(m)(1) would apply for MA plans in
that area through the end of the emergency declared by the Governor,
plus an additional 30 days for the transition period we are also
proposing.
Second, the regulation currently provides that CMS may declare an
end to the state of disaster or PHE per Sec. 422.100(m)(3)(ii). Upon
review, we intended for this regulation text to refer to the
Secretary's authority, which is consistent with the current practice of
the Secretary to declare an end to PHEs. However, since the Secretary
is already considered a source under Sec. 422.100(m)(3)(i), we believe
that modifying this requirement to refer to the Secretary is
unnecessary and therefore we propose to remove this text.
Third, our current regulation at Sec. 422.100(m)(3)(iii) addresses
circumstances where a state of disaster or PHE is declared with no end
date identified. Because Sec. 422.100(m)(3) provides that the end of
the emergency or state of disaster ends when ``any'' of the three
listed, if the declaration disaster or emergency timeframe has not been
identified by the authority or official who declared the disaster or
emergency and CMS has not indicated an end date to the disaster or
emergency, MA plans should resume normal operations 30 days from the
initial declaration. However, this does not properly account for how
declarations of disasters or emergencies may be renewed with continued
disruptions to access to health care services for enrollees. Further,
our experiences with declarations of disasters and emergencies have
demonstrated that the 30-day timeframe for the special requirements in
Sec. 422.100(m)(1)(i) through (iv) may not be enough time to address
concerns about enrollees being able to access benefits during disasters
or emergencies, especially in cases where a disaster or emergency
declaration has been renewed. There are circumstances where a 30-day
time period does not cover the full length of a declared disaster or
emergency and the current regulation is not well suited to ensure
access for enrollees during the entire period of a disaster or
emergency. For example, a PHE declared by the Secretary under section
319 of the Public Health Service Act is in effect for 90 days unless
the Secretary terminates it earlier, and the Secretary may renew the
declaration at the end of the 90-day period.
We propose to revise Sec. 422.100(m)(3)(ii) to address when no end
date is identified under Sec. 422.100(m)(3)(i); in such cases, the
applicability of the special requirements ends 30 days after the
expiration of the declared disaster or emergency and any deadline for
renewing the state of disaster or emergency. This modification
clarifies that when a state of disaster or emergency is declared
without an end date, Sec. 422.100(m)(1) will continue to apply for the
entire duration of the declared disaster or emergency, as determined
under the relevant authority under which it was declared, if a
disruption of access to health care continues. Stafford Act
declarations do not have a defined end date. When the President
declares a national emergency under the National Emergencies Act, the
declaration of a national emergency lasts for a year unless terminated
earlier by the Presidential proclamation or a joint resolution of
Congress. The President can renew the declaration for subsequent one-
year periods. When the Secretary declares a PHE under section 319 of
the Public Health Service Act, it lasts for 90 days unless the
Secretary terminates it earlier, and it can be renewed for 90-day
periods. For example, if the Secretary declared a PHE under section 319
of the Public Health Service Act, then the end date of the PHE would be
in 90 days, unless renewed. If the Secretary chose to declare an end
before the 90-day period ended, then the public health emergency would
end according to the declared end date. CMS does not have the expertise
to know whether all state declarations of emergency have a defined end
date. Therefore, we are not proposing specific time periods but are
proposing to amend Sec. 422.100(m)(3)(ii) to account for extensions or
renewals of declarations of the type identified in paragraph (m)(2).
Lastly, we propose to add the disruption of access to health care
as a limitation under revised Sec. 422.100(m)(3)(iii) to indicate that
the special requirements associated with a state of disaster or
emergency may end when the disruption of access to health care ends,
even if one of the circumstances in Sec. 422.100(m)(3)(i) or (ii) to
end the state of disaster or emergency has not yet occurred.
We intend to continue to issue subregulatory guidance as
appropriate for MA organizations to explain how Sec. 422.100(m) works,
both through the HPMS system and through the CMS Current Emergencies
web page at: https://www.cms.gov/About-CMS/Agency-Information/Emergency/EPRO/Current-Emergencies/Current-Emergencies.-page. Further,
we note that the Secretary may exercise the waiver authority under
section 1135 of the Social Security Act during an emergency period
(defined in Section 1135(g) of the Act), which exists when the
President declares a disaster or emergency pursuant to the National
Emergencies Act or the Stafford Act, and the Secretary declares a PHE
pursuant to section 319 of the Public Health Service Act. Under the
Secretary's section 1135 waiver authority, CMS may authorize DME and A/
B Medicare Administrative Contractors (MACs) to pay for Part C-covered
services furnished to MA enrollees and seek reimbursement from MA
organizations for those health care services, retrospectively. Detailed
guidance and requirements for MA organizations under the section 1135
waiver, including timeframes associated with those requirements and
responsibilities, would be posted on the Department of Health and Human
Services website, (https://www.hhs.gov/ gov/) and the CMS website (https://www.cms.hhs.gov/). MA organizations are expected to check these sites
frequently during such disasters and emergencies.
We propose the following changes to our regulations at Sec.
422.100(m):
Revise Sec. 422.100(m)(1) to state that when a disaster
or emergency is declared as described in Sec. 422.100(m)(2) and there
is disruption of access to health care as described in Sec.
422.100(m)(6), an MA organization offering an MA plan must, until one
of the conditions described in Sec. 422.100(m)(3) of this section
occurs, ensure access to benefits as described in Sec.
422.100(m)(1)(i)-(iv).
Revise Sec. 422.100(m)(2) to refer to emergencies and
disasters.
Move the current text of Sec. 422.100(m)(2)(ii)(A) to
Sec. 422.100(m)(2)(ii).
Remove Sec. 422.100(m)(2)(ii)(B).
[[Page 1893]]
Revise Sec. 422.100(m)(3) to specify to the end of the
applicability of the special requirements rather than to the end of the
disaster or emergency.
Revise Sec. 422.100(m)(3) to add a transition period of
30 days after the earlier of the conditions described in Sec.
422.100(m)(3)(i) and (ii) occurs or after the condition described in
Sec. 422.100(m)(3)(iii) occurs; during the transition, MA
organizations must continue to comply with Sec. 422.100(m)(1).
Revise Sec. 422.100(m)(3)(i) to clarify that MA
organizations must follow the special requirements until all of the
sources that declared a disaster or emergency in the service area
declare it ended.
Revise Sec. 422.100(m)(3)(ii) to state that no end date
was identified in Sec. 422.100(m)(3)(i) of this section, and all
applicable disasters or emergencies have ended, including through
expiration of the declaration or any renewal of such declaration.
Revise Sec. 422.100(m)(3)(iii) to state that the special
requirements identified in Sec. 422.100(m)(1) of this section may also
end if the disruption in access to health care services ends.
Revise Sec. 422.100(m)(4) to refer to disasters and
emergencies.
Revise Sec. 422.100(m)(5)(i) to refer to disasters and
emergencies.
Add a new paragraph at Sec. 422.100(m)(6) to define
``disruption of access to health care'' as an interruption or
interference throughout the service area such that enrollees do not
have ability to access contracted providers or contracted providers do
not have the ability to provide needed services, resulting in MA
organizations failing to meet the normal prevailing patterns of
community health care delivery in the service area under Sec.
422.112(a).
C. Amend MA Network Adequacy Rules by Requiring a Compliant Network at
Application (Sec. 422.116)
In the ``Medicare Program; Contract Year 2021 Policy and Technical
Changes to the Medicare Advantage Program, Medicare Prescription Drug
Benefit Program, and Medicare Cost Plan Program'' final rule, which
appeared in the Federal Register on June 2, 2020 (85 FR 33796)
(hereinafter referred to as the June 2020 final rule), CMS codified,
with some modifications, our network adequacy criteria and access
standards (previously outlined in sub-regulatory guidance) under a new
regulation at Sec. 422.116. Section 1852(d)(1) of the Act permits an
MA organization to limit the providers from which an enrollee may
receive covered benefits provided that the MA organization, among other
standards, makes such benefits available and accessible in the service
area with reasonable promptness. Using our authority under the statute
to implement, interpret and enforce these requirements, we finalized
Sec. 422.116 setting forth specific requirements. The provisions at
Sec. 422.116 outline standards for measuring network adequacy and
access under a contracted provider network in accordance with
requirements and standards in section 1852(d)(1) of the Act and in
Sec. Sec. 422.112(a) and 422.114(a)(1) of our regulations. In
addition, the regulation codified our then-existing policy, that CMS
does not deny an application based on the evaluation of the applicant's
network for a new or expanding service area. Under our policy at the
time of the June 2020 final rule and Sec. 422.116(a)(2), an applicant
is required to attest that it has an adequate network for access and
availability of applicable provider and facility types at the time of
the application for a new or expanding service area.
We are proposing to amend Sec. 422.116(a)(1)(ii) to require
compliance with applicable network adequacy standards set forth in
Sec. 422.116 as part of an application for a new or expanding service
area. As indicated in the June 2020 final rule, we currently rely on
our existing triennial network review process and timeline to evaluate
compliance with network adequacy standards for organizations applying
for a new or expanding service area. As discussed in the June 2020
final rule, we removed network adequacy reviews from the application
process beginning in 2018 for contract year 2019. While the process of
reviewing provider networks as part of the triennial review has thus
far been adequate and efficient operationally, we have also experienced
unintended consequences as discussed further in this section, and are
therefore proposing to improve our oversight and effectiveness of
network adequacy reviews for initial applicants and services area
expansion (SAE) applicants by requiring provider network reviews at the
time of such MA applications.
Currently, consistent with Sec. 422.116(a)(1)(i) and our
application process, applicants must attest that they meet provider
network standards, but do not have to demonstrate that they meet CMS
network requirements before submitting a bid for the following contract
year. CMS's experience has shown that since adopting the attestation-
only approach for the 2019 contract year, organizations are requesting
to remove a county (or multiple counties) from their service area (that
is, service area reduction) after bids are submitted because the
organization realizes that it does not have a sufficient network for
the entire service area. For example, five organizations have requested
to make changes to the service area of a total of 10 plans after bid
submission deadlines since 2019.
Bid integrity is a priority for CMS. A request by an organization
to make service area reductions related to provider networks after bid
submission calls into question the completeness and accuracy of the
bid(s). The provider network is an important consideration in preparing
the bid submission. Permitting the MA organization to make changes to
the bid submission because of the inability to meet network adequacy,
which is reviewed after the first Monday in June (the bid deadline),
would subsequently allow the MA organization to introduce revised
information into the bidding process. The introduction of this revised
information after the first Monday in June implies that the initial bid
submission was not complete, timely, or accurate. Requiring the
submission of networks for review as part of the application will
mitigate this issue, as the application review is complete before bids
are due.
Furthermore, network adequacy reviews are a critical component for
confirming that access to care is available for enrollees. Our network
evaluations ensure that we are monitoring networks and requiring
organizations to provide sufficient access to providers and facilities
without placing undue burden on enrollees seeking covered services.
Adding network reviews back to the application process will help ensure
overall bid integrity, result in improved product offerings, and
protect beneficiaries.
After we adopted the current policy, failures detected during
network reviews were not a basis to deny an application and CMS
expected plans to cure deficiencies and meet network adequacy standards
once coverage began on January 1 of the following year. In analyzing
the network adequacy review determinations for the years since removing
network adequacy requirements from the application, we have observed a
pattern across these network review outcomes: Organizations continue to
have failures in their networks even after the contract is operational.
For example, we found that 19 initial applicants who submitted provider
and facility Health Service Delivery (HSD) tables since contract
[[Page 1894]]
year 2019 continued to have deficiencies upon review of their networks
once the MA plans were operational. By changing the process and
reviewing the provider networks as part of the application, CMS will be
able to better understand whether the failures are due to the timing of
the reviews, which we hope the 10-percentage point credit, discussed
later, will account for, or whether they are failures that the
organization cannot cure. Establishing and maintaining an adequate
provider network capable of providing medically necessary covered
services to enrollees is fundamental to participation in the MA
program.
Our current process and Sec. 422.116(a)(1)(i) do not prohibit us,
when evaluating an application, from considering information related to
an organization's previous failure to comply with a MA contract due to
previous failures associated with access to services or network
adequacy evaluations resulting in intermediate sanction or civil money
penalty under to Part 422 Subpart O, with the exception of a sanction
imposed under Sec. 422.752(d). This will continue to be applicable to
our evaluation of initial or SAE applications. The changes we are
proposing, to require compliance with network adequacy standards during
the application process, will help us assess which organizations are
not capable of meeting CMS standards in a given service area. As a
result, we are proposing to broaden our ability to safeguard the MA
program by permitting evaluations of network adequacy in connection
with review and approval of applications for new and expanding service
areas. This ability will help us avoid approving organizations that
could have issues providing access to care in these new or expanded
service areas.
We have found that the current timing of the network adequacy
reviews impact applicants' ability to make timely decisions regarding
the service area in which they intend to provide coverage. The
operational process for conducting network adequacy reviews is outlined
in the ``Medicare Advantage and Section 1876 Cost Plan Network Adequacy
Guidance''.\127\ The guidance currently directs initial and SAE
applicants to upload their HSD tables containing pending service areas
into the Health Plan Management System (HPMS) Network Management Module
(NMM) in mid-June for CMS review. Regulations under Sec. 422.254(a)(1)
require organizations to submit bids no later than the first Monday in
June of each year and authorize CMS to impose sanctions or choose not
to renew an existing contract if the bid is not complete, timely and
accurate. CMS has issued guidance to remind MA organizations of this
obligation that bids be complete and accurate at the time of
submission, such as in the CY 2014 through CY 2020 Final Call Letters
(provided as attachments to the annual Rate Announcements \128\) and
the CY 2022 MA Technical Instructions, released in an HPMS memo on May
12, 2021. Providing organizations with network adequacy determinations
ahead of the bid deadline (within the application timeline) will
provide them the opportunity to make decisions regarding their intended
service areas before submitting bids. This practice would also help
mitigate operational issues CMS has experienced related to requests for
service area changes after the deadline has passed, as these kinds of
requests may affect the MA organization's submissions on the bid
pricing tool. For these reasons, we are proposing to revise paragraph
(a)(1)(ii) of Sec. 422.116 to require an applicant for a new or
expanding service area to demonstrate compliance with Sec. 422.116 and
to explicitly authorize CMS to deny an application on the basis of an
evaluation of the applicant's network for the new or expanding service
area.
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\127\ https://www.cms.gov/files/document/medicareadvantageandsection1876costplannetworkadequacyguidance6-17-2020.pdf.
\128\ https://www.cms.gov/Medicare/Health-Plans/MedicareAdvtgSpecRateStats/Announcements-and-Documents.
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We are also proposing to add new regulation text at Sec.
422.116(d)(7) to provide applicants with a temporary 10-percentage
point credit towards the percentage of beneficiaries residing within
published time and distance standards for all of the combinations of
county designations and provider/facility types specified in 42 CFR
422.116(d), for the proposed contracted network for a new service area
or a service area expansion (SAE). Current CMS procedures (see ``The
Part C--Medicare Advantage and 1876 Cost Plan Expansion and 1876 Cost
Plan Expansion Application'' \129\) require completed applications to
be submitted by mid-February. We understand that organizations may have
difficulties meeting this timing for submission of a full provider
network that the proposed change in Sec. 422.116(a)(1)(i) would
require. We previously separated the network adequacy reviews from the
application process due to the potential challenge of applicants
securing a full provider network almost a year in advance of the
contract becoming operational. In order to provide flexibility to
organizations as they build their provider networks, we propose to
allow the 10-percentage point credit towards the percentage of
beneficiaries residing within published time and distance standards for
the contracted network in the pending service area, at the time of
application and for the duration of the application review. At the
beginning of the applicable contract year (that is, January 1), the 10-
percentage point credit would no longer apply, and plans would need to
be in full compliance for the entire service area. This aspect of our
proposal will balance the burden on applicants of having network
contracts in place close to a year before the beginning of the coverage
year with the need to ensure that the MA plans available to enrollees
have adequate networks for furnishing covered benefits.
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\129\ https://www.cms.gov/files/document/cy-2022-medicare-part-c-application-updated-1-12-2021.pdf.
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Under our proposal, initial and service area expansion applicants
starting with the contract year 2024 application cycle would be
required to submit their proposed contracted networks during the
application process. Applicants would upload their HSD tables to the
NMM by the application deadline, and CMS would generally follow the
current operational processes for network reviews, which includes an
opportunity to submit exception requests as outlined in Sec.
422.116(f). The disposition of the exception request would be
communicated as part of the opportunity to remedy defects found in the
application under Sec. 422.502(c)(2). Applicants for SAEs who are also
due for a triennial review would be required to submit their pending
service area during the application process, and their existing network
service areas separately, during the triennial review in mid-June.
For these reasons, we propose the following changes to Sec.
422.116:
Revise Sec. 422.116(a)(1)(ii) provide that beginning for
contract year 2024, an applicant for a new or expanding service area
must demonstrate compliance with this section as part of its
application for a new or expanding service area and CMS may deny an
application on the basis of an evaluation of the applicant's network
for the new or expanding service area.
Add a new paragraph at Sec. 422.116(d)(7), with the
heading, ``New or expanding service area applicants.'' to provide that
beginning for contract year 2024, an applicant for a new or expanding
service area receives a 10-percentage point credit towards the
[[Page 1895]]
percentage of beneficiaries residing within published time and distance
standards for the contracted network in the pending service area, at
the time of application and for the duration of the application review.
At the beginning of the applicable contract year, this credit no longer
applies and if the application is approved, the MA organization must be
in full compliance with the section.
D. Part C and Part D Quality Rating System
1. Background
CMS develops and publicly posts a 5-star rating system for Medicare
Advantage (MA) and Part D plans based on the requirement to disseminate
comparative information, including information about quality, to
beneficiaries under sections 1851(d) and 1860D-1(c) of the Act and the
collection of different types of quality data under section 1852(e) of
the Act. The Star Rating system for MA and Part D plans is used to
determine quality bonus payment (QBP) ratings for MA plans under
section 1853(o) of the Act and the amount of beneficiary rebates under
section 1854(b) of the Act. Cost plans under section 1876 of the Act
are also included in the MA and Part D Star Rating system, as codified
at Sec. 417.472(k). We use different data sources to measure quality
and performance of contracts, such as CMS administrative data, surveys
of enrollees, information provided directly from health and drug plans,
and data collected by CMS contractors. Various regulations require
plans to report on quality improvement and quality assurance and to
provide data which help beneficiaries compare plans (for example,
Sec. Sec. 417.472(j) and (k), 422.152(b), 423.153(c), and 423.156).
The methodology for the Star Ratings system for the MA and Part D
programs is codified at Sec. Sec. 422.160 through 422.166 and 423.180
through 423.186.
The Star Ratings are generally based on measures of performance
during a period that is 2 calendar years before the year for which the
Star Ratings are issued; for example, 2023 Star Ratings will generally
be based on performance during 2021. For some measures, such as the
cross-sectional measures collected through the Health Outcomes Survey
(HOS), Star Ratings are based on performance up to 3 calendar years
prior to the Star Ratings year. For example, the HOS survey
administered in 2021 asks about care received (for example, whether a
healthcare provider advised the member to start, increase, or maintain
their level of exercise or physical activity) in the 12 months prior to
the survey's administration--that is a period of time covering parts of
the 2020 and 2021 calendar years--and the data are used for the 2023
Star Ratings.
In the interim final rule titled ``Medicare and Medicaid Programs;
Policy and Regulatory Revisions in Response to the COVID-19 Public
Health Emergency'' (85 FR 19230) published in the Federal Register on
April 6, 2020 with a March 31, 2020 effective date (hereafter referred
to as the ``March 31st COVID-19 IFC''), we adopted a series of changes
to the 2021 and 2022 Star Ratings to address the disruption to data
collection and impact on performance for the 2020 measurement period
posed by the public health emergency (PHE) for COVID-19. The Star
Ratings changes adopted in that rule addressed both the needs of health
and drug plans and their providers to curtail certain data collections
and to adapt their current practices in light of the PHE for COVID-19
and the need to care for the most vulnerable patients, such as the
elderly and those with chronic health conditions. As explained in the
March 31st COVID-19 IFC, we expected to see changes in measure-level
scores for the 2020 measurement period due to COVID-19-related
healthcare utilization, reduced or delayed non-COVID-19 care due to
advice to patients to delay routine and/or elective care, and changes
in non-COVID-19 inpatient utilization. The March 31st COVID-19 IFC made
some adjustments to account for potential changes in measure-level
scores. (See 85 FR 19269 through 19275 for a description of the various
adjustments.)
The March 31st COVID-19 IFC amended, as necessary, certain
calculations for the 2021 and 2022 Part C and D Star Ratings to address
the expected impact of the PHE for COVID-19 on data collection and
performance in 2020 that were immediately apparent. As the PHE for
COVID-19 progressed in 2020 with ultimately all areas across the
country eligible for Star Ratings disaster adjustments for extreme and
uncontrollable circumstances under the current regulations (Sec. Sec.
422.166(i) and 423.186(i)) for the 2022 Star Ratings, it became
apparent that a modification to the existing disaster policy was
required in order to calculate cut points for non-CAHPS measures for
the 2022 Star Ratings. We adopted regulations for how Star Ratings
would be calculated in the event of extreme and uncontrollable
circumstances in the final rule ``Medicare and Medicaid Programs;
Policy and Technical Changes to the Medicare Advantage, Medicare
Prescription Drug Benefit, Programs of All-Inclusive Care for the
Elderly (PACE), Medicaid Fee-For-Service, and Medicaid Managed Care
Programs for Years 2020 and 2021,'' published in the Federal Register
in April 2019 (84 FR 15680), hereafter referred to as the April 2019
final rule. Under Sec. Sec. 422.166(i)(9)(i) and (i)(10)(i) and
423.186(i)(7)(i) and (i)(8)(i), the numeric scores for contracts with
60 percent or more of their enrollees living in FEMA-designated
Individual Assistance areas at the time of the extreme and
uncontrollable circumstance are excluded from: (1) The measure-level
cut point calculations for non-CAHPS measures; and (2) the performance
summary and variance thresholds for the reward factor. The 60 percent
rule does not apply to the calculation of cut points for CAHPS measures
because those measures do not use the clustering methodology; thus,
CAHPS measures were not impacted by this issue. Up until the 2022 Star
Ratings, disasters for which any Star Rating adjustments had been made
were localized, and the 60 percent rule had removed scores from only a
small fraction of contracts (that is, less than 5 percent of contracts
on average). For most measures, the extreme and uncontrollable
circumstance adjustment applies for disasters from 2 years prior to the
Star Ratings year (that is, a disaster that begins \130\ during the
2020 measurement period results in a disaster adjustment for the 2022
Star Ratings). For Part C measures derived from the HOS survey, the
disaster adjustment is delayed an additional year due to the timing of
the survey and 1 year recall period. In the April 2019 final rule (84
FR 15772 through 15773), we specifically gave the example of how HOS
and HEDIS-HOS measures \131\ for the 2023 Star Ratings would be
adjusted for contracts affected by an extreme and uncontrollable
circumstances in 2020. We explained how the delay for HOS measures due
to the follow-up component of HOS and the adjustment for an extreme and
uncontrollable circumstance would be to the Star Ratings for the year
after the completion of the follow-up HOS survey (that is administered
2 years after the baseline HOS survey).
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\130\ We use the start date of the incident period to determine
which year of Star Ratings could be affected, regardless of whether
the incident period lasts until another calendar year.
\131\ The HEDIS measures derived from the HOS include Monitoring
Physical Activity, Reducing the Risk of Falling, and Improving
Bladder Control.
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Due to the unique circumstances surrounding the PHE for COVID-19 in
which all contracts operational in 2020 qualified for the extreme and
uncontrollable circumstance
[[Page 1896]]
adjustments, we created special rules for the 2022 Star Ratings to be
able to calculate non-CAHPS measure-level cut points and codified these
special rules at Sec. Sec. 422.166(i)(11) and 423.186(i)(9). Although
the CAHPS surveys and HEDIS data collection were not completed in 2020
(we did conduct the HOS survey in 2020 on a later schedule than usual),
CAHPS surveys and HEDIS data collection completed in 2021 would reflect
performance by plans in 2020 during the COVID-19 PHE and would be used
in the 2022 Star Ratings. In the interim final rule titled ``Medicare
and Medicaid Programs, Clinical Laboratory Improvement Amendments
(CLIA), and Patient Protection and Affordable Care Act; Additional
Policy and Regulatory Revisions in Response to the COVID-19 Public
Health Emergency'' (85 FR 54820), published in the Federal Register and
effective on September 2, 2020 (hereinafter referred to as the
``September 2nd COVID-19 IFC''), we revised the disaster policy rules
for calculating the non-CAHPS measure-level cut points for the 2022
Star Ratings so we would be able to calculate the 2022 Star Ratings for
these measures (85 FR 54844-47). The September 2nd COVID-19 IFC also
modified the calculation of the performance summary and variance
thresholds for the reward factor so as not to exclude the numeric
values for affected contracts with 60 percent or more of their
enrollees in FEMA-designated Individual Assistance areas at the time of
the extreme and uncontrollable circumstance from the determination of
the performance summary and variance thresholds. These changes ensured
that CMS was able to calculate measure-level cut points for those
measures that qualified for the disaster adjustment for the 2022 Star
Ratings; calculate measure-level 2022 Star Ratings; apply the ``higher
of'' policy for non-CAHPS measures as described at Sec. Sec.
422.166(i)(3)(iv), (i)(4)(v), (i)(5), and (i)(6)(i) and (iv) and
423.186(i)(3) and (i)(4)(i) and (iv); calculate the reward factor; and
ultimately calculate 2022 overall and summary Star Ratings.
We intend to address the changes and comments we received in
response to the March 31st COVID-19 IFC and the September 2nd COVID-19
IFC in a future final rule. We are proposing here a specific provision
for 2023 Star Ratings for measures derived from the HOS data collection
administered in 2020.
2. Measures Calculated From the HOS Survey
In response to the September 2nd COVID-19 IFC, some commenters
asked for clarification about the measures that come from the HOS
survey and when the disaster policy would be applied in light of how
HOS measures receive adjustment after an extreme and uncontrollable
circumstance. A few commenters asked, based on previous logic for
disasters and HOS measures, whether we anticipated that the impacted
HOS data collection period would not be until 2021 and the ``higher
of'' methodology would be applicable to reporting year 2023 for HOS
measures. Another commenter noted that using the 2020 Star Ratings as
an example, the contracts affected by 2018 disasters received the
``higher of'' logic for most measures; however, the HOS and HEDIS-HOS
measures used the ``higher of'' logic only for contracts affected by
2017 disasters. The commenter stated if this timing applies to 2020
disasters, the HOS and HEDIS-HOS measures will receive the higher of
current or prior year measure-level Star Ratings in the 2023 Star
Ratings. The commenters asked for clarification since the September 2nd
COVID-19 IFC adopted a regulatory change to the 60 percent rule for
only the 2022 Star Ratings. We are proposing here to address the HOS
measures used in the 2023 Star Ratings.
As described in the 2019 final Part C and D rule (CMS-4185-F) (84
FR 15772 through 15773), for measures derived from the HOS survey, the
disaster policy adjustment is for 3 years after the extreme and
uncontrollable circumstance. Thus, we noted in the preamble to that
rule that the 2023 Star Ratings would adjust measures derived from the
HOS survey for 2020 extreme and uncontrollable circumstances. (85 FR
15772 through 15773) Based on the comments received and the timing of
the HOS administration, we propose to amend Sec. 422.166(i) to
specifically address the 2023 Star Ratings, for measures derived from
the 2021 HOS survey only, by adding Sec. 422.166(i)(12) to remove the
60 percent rule for affected contracts. This amendment would ensure
that we are able to calculate the Star Ratings cut points for the three
HEDIS measures derived from the HOS survey and are able to include
these measures in the determination of the performance summary and
variance thresholds for the reward factor for the 2023 Star Ratings.
Without removing the 60 percent rule for HEDIS measures derived from
the HOS survey, we would not be able to calculate these measures for
the 2023 Star Ratings or include them in the 2023 reward factor
calculation. By removing the 60 percent rule, all affected contracts
(that is, contracts affected by the 2020 COVID-19 pandemic) with at
least 25 percent of their enrollees in Individual Assistance areas at
the time of the disaster will receive the higher of the 2022 or 2023
Star Rating (and corresponding measure score) for each of the HEDIS
measures collected through the HOS survey as described at Sec.
422.166(i)(3)(iv).
As a reminder, in a Health Plan Management System memorandum issued
on August 5, 2021 (``Medicare Health Outcomes Survey (HOS) Outcome
Measures Moved to Display for 2022 and 2023 Star Ratings''), we
explained that due to the pervasive way in which COVID-19 has
undermined and continues to undermine the validity of the two HOS
outcome measures for the 2020 and 2021 follow-up measurement periods,
CMS will calculate the 2022 and 2023 Star Ratings without the use of
the two measures, Improving or Maintaining Physical Health and
Improving or Maintaining Mental Health. This decision was made applying
the standard in Sec. 422.164(b).
E. Past Performance (Sec. Sec. 422.502, 422.504, 423.503, and 423.505)
CMS has an obligation to ensure the organizations in which we
contract with will be able to provide health care services to
beneficiaries in a high-quality manner. We do not want organizations
entering into or expanding in MA that have shown to be poor performers.
Currently, if an organization meets all of the requirements in CMS'
application, CMS approves the application. However, the application
requirements do not look at an organization's prior performance in
existing contracts. Therefore, if an organization fails to provide key
services or administers the program poorly, their application for a new
contract or a service area expansion would still be approved. Allowing
poor performers into the Part C and Part D programs puts beneficiaries
at risk for inadequate health care services and prescription drugs. To
avoid poor performers from entering or expanding, CMS first addressed
this issue in the MA and Part D program regulations in 2005. CMS has
established, at Sec. Sec. 422.502(b) and 423.503(b), that we may deny
an application submitted by an organization seeking an MA or Part D
contract, including for a service area expansion, if that organization
has failed to comply with the requirements of a previous MA or Part D
contract. In the April 2011 final rule (75 FR 19684 through 19686), we
completed
[[Page 1897]]
rulemaking that placed limits on the period of contract performance
that CMS would review (that is, 14 months preceding the application
deadline) and established that CMS would evaluate contract compliance
through a methodology that would be issued periodically through sub-
regulatory guidance. In the April 2018 final rule (83 FR 16638 through
16639), we reduced the review period to 12 months. In the January 2021
final rule (86 FR 5864), we established that CMS would only have the
authority to deny applications based on an organization's past
performance if an organization was subject to an intermediate sanction
and/or failed to maintain a fiscally sound operation during the
performance review period. Up until the January 2021 final rule (86 FR
5864) CMS issued a sub-regulatory methodology consisting of eleven
areas of poor performance, including negative net worth and being under
intermediate sanctions during the performance timeframe. The prior
methodology assigned ``performance points'' to organizations for each
area the organization failed (for example, had a negative net worth
resulted in a performance point). If the total number of performance
points reached CMS' threshold the organization's application would be
denied based on past performance. Historically, only a handful of
applications have been denied based on prior past performance, with
three denials since 2017. The low number of denials has not impacted
access to MA plans nor do we believe expanding the bases for denials
will impact access. In fact, the average number of plans that a
beneficiary has access to has been increasing since 2015 with
approximately 99.7% of beneficiaries currently having access to an MA
plan. In addition, 97.7 of eligible beneficiaries will have access to
ten or more plans for CY 2022.
As stated in the January 2021 final rule, CMS' overall policy with
respect to past performance remains the same. We have an obligation to
ensure MA organizations and Part D sponsors can fully manage their
current contracts and books of business before expanding. CMS may deny
applications based on past contract performance in those instances
where the level of previous non-compliance is such that granting
additional MA or Part D business to the responsible organization would
pose a high risk to the success and stability of the MA and Part D
programs and their enrollees.
The January 2021 final rule limited the bases for denial based on
past performance to intermediate sanctions and failure to maintain
fiscal soundness. In this proposed rule, CMS seeks to expand the bases
for application denial to include Star Ratings history, bankruptcy
proceedings, and certain CMS compliance actions. CMS also proposes to
codify the types of compliance notices which will be used as a factor
in CMS' review of an organization's past performance. These notices are
Notices of Non-Compliance (NONCs), Warning Letters (WLs), and
Corrective Action Plans (CAPs).
We propose to codify the new bases for application denial based on
past contract performance as paragraphs (b)(1)(i)(C)--Bankruptcy filing
or under bankruptcy proceedings, (b)(1)(i)(D)--low Star Ratings, and
(b)(1)(i)(E)--Compliance Actions. We also propose to codify CMS'
compliance actions which are NONCs, WLs, and CAPs in Sec. Sec.
422.504(m) and 423.505(n). We are not proposing to add a recent history
of Civil Money Penalties (CMPs) as a basis for a past performance
application denial at this time, but we will consider it in future
rulemaking. Therefore, we are soliciting comments on how best to
incorporate CMPs into CMS' methodology used to deny applications based
on prior contract performance.
We are also proposing to correct a few technical issues identified
since the final rule was published in January 2021. Specifically, we
are proposing to correct a drafting error in Sec. 422.502(b)(1)(i)(A)
that did not include enrollment sanctions based on medical loss ratios
(MLRs) as a basis for an application denial. Section
423.503(b)(1)(i)(A) already provides for the denial of an application
if the organization failed to meet MLR requirements and was prohibited
from enrolling new members pursuant to Sec. 423.2410(c). The technical
correction would revise Sec. 422.502(b)(1)(i)(A) to also provide for
the denial of an application if the organization failed to meet MLR
requirements and was prohibited from enrolling pursuant to Sec.
422.2410(c). The new Sec. 422.502(b)(1)(i)(A) would read as follows,
``. . . was subject to the imposition of an intermediate sanction under
subpart O of this part or a determination by CMS to prohibit the
enrollment of new enrollees pursuant to Sec. 422.2410(c), with the
exception of a sanction imposed under Sec. 422.752(d).'' Secondly, we
are proposing to correct a minor technical error in Sec.
423.503(b)(1)(i)(A) to remove the word ``to'' when referencing subpart
O. The revised sentence would read ``. . . was subject to the
imposition of an intermediate sanction under subpart O of this part or
a determination by CMS to prohibit the enrollment of new enrollees
pursuant to Sec. 423.2410(c).'' Finally, we are proposing to modify
Sec. Sec. 422.502(b)(1) and 423.503(b)(1) by deleting ``. . . or fails
to complete a corrective action plan during the 12 months preceding the
deadline established by CMS for the submission of contract
qualification applications. . .'' References to CAPs in Sec. Sec.
422.502(b)(1) and 423.503(b)(1) were codified more than 15 years ago.
Since the original provisions, CMS' corrective action process has
changed and is no longer a reason, by itself, to deny an application.
Our current review for past performance does not view incomplete CAPs
as a sole basis for denying an application. Nor does CMS intend to deny
an application on the sole basis of an incomplete CAP. Therefore, we
propose to remove the references in Sec. Sec. 422.502(b)(1) and
423.503(b)(1).
As stated previously, we propose to include in Sec. Sec.
422.502(b)(1)(i)(C) and 423.503(b)(1)(i)(C), as a reason for
application denial, organizations that have filed for bankruptcy or are
currently in bankruptcy proceedings. Currently, we have the authority
to deny an application for organizations that fail to maintain a
fiscally sound operation during the performance period. Failure to
maintain a fiscally sound operation results in enrollees being at risk
of not being able to obtain needed medical resources if the
organization cannot or will not pay its providers. Similar to being
fiscally unsound, an organization that will potentially be declared
bankrupt may result in beneficiaries not having access to needed
services as providers may terminate contracts when the plan fails to
pay for their services or items. Since bankruptcy may result in the
closure of an organization's operations, permitting an organization to
expand while under bankruptcy proceedings is not in the best interest
of the MA or Part D program. Based on this, we believe that any
organization that has filed or is in bankruptcy proceedings should not
be permitted to expand their current service area or enter into a new
contract.
We are also seeking to include, in Sec. Sec. 422.502(b)(1)(i)(D)
and 423.503(b)(1)(i)(D), a recent history of low Star Ratings as a
reason for application denial. We are proposing that CMS would deny an
application for a new contract or a service area expansion from any
organization that received 2.5 or fewer Stars. We previously proposed
that low Star Ratings would be the basis for an application denial but
decided not to finalize that proposal in the January 2021 final rule.
In responses to comments to the January 2021 final rule,
[[Page 1898]]
we stated that a history of 3 consecutive years of low Star Ratings
permits CMS to terminate an organization's contract, so we previously
concluded it was not necessary to include one year of low ratings as a
basis for a past performance application denial. However, we have re-
evaluated our position, as discussed below, and believe that a history
of one year of low Star Ratings merits an application denial.
CMS' Star Ratings are provided to beneficiaries to help them make
informed health care choices. Moreover, MA organizations and Part D
sponsors are required by Sec. Sec. 422.504(b)(17) and 423.505(b)(26)
to maintain summary MA and/or Part D Star Ratings of at least 3 Stars.
Contracts that have 2.5 or less Stars are considered to be ``low
performers.'' Regulations at Sec. Sec. 422.510(a)(4) and 423.509(a)(4)
permit CMS to terminate a contract for having less than 3 Stars for
three consecutive years in a row for Part C summary ratings or for
having less than 3 Stars for three consecutive years in a row for Part
D summary ratings. Such a termination carries with it an exclusion from
future MA or Part D application approvals for 38 months under
Sec. Sec. 422.502(b)(3) and 423.503(b)(3), a more significant
consequence than the 1-year application denial we are discussing in
this proposed rule. We have concluded that providing for an application
denial based on a 1-year history of low Star Ratings is consistent with
CMS' current practice of graduated enforcement. Furthermore, CMS does
not want to provide an organization at risk of being terminated in 2
years, based on its Star Ratings history, with an opportunity to
expand. Expansion would put more beneficiaries at risk of losing their
health care coverage if an organization cannot improve its Star
Ratings. As a note, terminating contracts based on Star Ratings rarely
occurs, with the last termination being prior to 2016. Based on this,
CMS is seeking to include one year of low Star Ratings as a reason to
deny new applications or applications for service area expansions.
Finally, we are proposing to codify our practice of issuing
compliance notices in Sec. Sec. 422.504(m) and 423.505(n). CMS is also
proposing, in Sec. Sec. 422.502(b)(1)(i)(E) and 423.503(b)(1)(i)(E),
to include the receipt of specific types of compliance notices as a
reason to deny new applications or applications for service area
expansions.
Prior to the January 2021 final rule, CMS included compliance
letters as a category in our sub-regulatory past performance
methodology. This methodology included NONCs, WLs, Warning Letters with
Business Plans, and CAPs. These notices are CMS' formal way of
recording an organization's failure to comply with statutory and/or
regulatory requirements as well as providing notice to the organization
to correct their deficiencies or risk further compliance and
enforcement actions. In Sec. Sec. 422.504(m) and 423.505(n), we are
codifying NONCs, WLs, and CAPs as types of CMS compliance actions. CMS
has been issuing compliance notices for more than 10 years. Based on
our experience, we have decided that Warning Letters with Business
Plans are no longer necessary. NONCs, WL, and CAPs are sufficient to
record non-compliance that does not yet warrant stronger enforcement
action. Based on this, we will not codify Warning Letters with Business
Plans as a type of compliance action.
Of these three types of notices, Requests for CAPs are the most
serious of the notice types. CMS issues these notices pursuant to
Sec. Sec. 422.510(c) and 423.509(c), which require CMS to afford non-
compliant organizations the opportunity to develop and implement a
corrective action plan prior to terminating an MA or Part D contract.
CMS may request CAPs for a one-time egregious error or an
organization's continued failure to correct previously identified
deficiencies. The non-compliance resulting in a CAP request usually has
beneficiary impact, such as failure to process appeals timely or
marketing misrepresentation. In cases where CMS requests a CAP where
there is no beneficiary impact, the majority are for continued non-
compliance with requirements.
WLs are an intermediate level of compliance action, between a NONC
and a CAP. WLs, similar to CAPs, are issued for more egregious
instances of non-compliance or continued non-compliance. However, the
egregiousness or continued non-compliance, at the time of the notice,
would not warrant a request for a CAP. Examples include continued
failure to timely send Explanation of Benefits, multiple cost/benefit
errors on required beneficiary communication documents, and instances
of unsolicited marketing.
NONCs are the lowest form of a compliance action issued by CMS.
These notices are issued for the least egregious failures. These
failures are often a first-time offense, affect a small number/
percentage of beneficiaries, or issues that have no beneficiary impact.
Examples may include failure to submit and/or attest to agent/broker
compensation data or failure to upload or correctly upload marketing
materials.
In determining the level of severity of a compliance action, CMS
considers whether an organization self-reported the non-compliance. CMS
considers items self-reported when CMS would not have otherwise known
about the issue. In cases where we direct organizations to take a
specific action, such as reviewing and reporting errors in Summary of
Benefits (SB) and Evidence of Coverage (EOC) documents, CMS does not
consider this self-reporting.
As mentioned above, self-reporting can affect the level of
compliance action issued. CMS reviews the organization's non-compliance
and whether the organization self-reported the issue or CMS found the
issue through means such as, complaint reviews, notification by a State
entity, or a review of requested data. Based on the issue involved, CMS
determines the appropriate level of compliance that should be issued,
such as a WL or a NONC. If the organization did self-report, CMS will
consider lowering the level of compliance (for example, issuing a NONC
instead of a WL). However, CMS is not required to lower the level of
compliance action if the issue was self-reported. This is especially
the case with respect to NONCs, where the non-compliance is significant
enough to warrant a NONC even if self-reported.
We propose to assign points to each type of compliance action based
on the type of notice and then apply a compliance action threshold to
determine if the application should be denied. The following points
would be assigned: CAP--6 points, WL--3 points, NONC--1 point. CMS will
then total the points accrued for each organization, and those who are
at or above a specified threshold may have applications for new
contracts or service area expansions denied on the basis of past
performance.
CMS is proposing a threshold of 13 compliance action points. CMS
would have the right to deny applications from any organization who
scored 13 or more compliance action points. This would be the
equivalent of just over two CAPs. We believe any organization whose
performance is such that two CAPs and a NONC are issued or a
combination of compliance actions that add up to 13 points should not
be permitted to expand. In determining this threshold, we reviewed
compliance actions taken from 2017 through November 2021. In the review
of this data no more than three organizations, out of over three
hundred organizations, scored 13 or more compliance action points in
any one year. When looking at a percentile,
[[Page 1899]]
based on historical data, an organization would need be in the top 2%
of plans based on compliance action points to accrue 13 compliance
action points. We solicit comments on alternative methodologies for
considering compliance notices, such as calculating outlier performance
based on percentages.
For these reasons, we propose to revise Sec. Sec. 422.502(b),
422.504(m), 423.503(b), and 422.505(n) to read as set out in the
regulatory text.
F. Marketing and Communications Requirements on MA and Part D Plans To
Assist Their Enrollees (Sec. Sec. 422.2260 and 423.2260, 422.2267, and
423.2267)
Sections 1851(h) and (j) of the Act provide a structural framework
for how MA organizations may market to beneficiaries and direct CMS to
adopt standards related to the review of marketing materials and
limitations on marketing activities. Section 1860D-1(b)(1)(B)(vi) of
the Act directs that the Secretary use rules similar to and coordinated
with the MA rules at section 1851(h) of the Act for approval of
marketing material and application forms for Part D plan sponsors.
Section 1860D-4(l) of the Act applies certain prohibitions under
section 1851(h) of the Act to Part D sponsors in the same manner as
such provisions apply to MA organizations. In addition, sections
1852(c) and 1860D-4(a) of the Act provide that MA organizations and
Part D sponsors must disclose specific types of information to each
enrollee. Based on the aforementioned authorities, CMS promulgated
regulations related to marketing and mandatory disclosures by MA
organizations and Part D sponsors in 42 CFR part 422, subpart C (at
Sec. 422.111) and subpart V; as well as 42 CFR part 423, subpart C (at
Sec. 423.128) and subpart V. These regulations include the specific
standards and prohibitions in the statute as well as standards and
prohibitions promulgated under the statutory authority granted to the
agency. Additionally, under 42 CFR 417.428, most marketing requirements
in subpart V of part 422 apply to section 1876 cost plans. Because
these proposals are applicable to MA organizations, Part D plan
sponsors and cost plans, we collectively refer to these entities as
``plans.'' Finally, CMS has authority to adopt additional contract
terms for cost plans (section 1876(i)(3)(D)), MA plans (section
1857(e)(1)), and Part D plans (section 1860D-12(b)(3)(D) of the Act)
where such terms are not inconsistent with the Medicare statute and
that we determine are necessary and appropriate.
In the January 2021 final rule (86 FR 5864), we codified much of
the communications and marketing guidance previously found in the
Medicare Communications and Marketing Guidelines (MCMG). In this
proposed rule, we propose to codify additional guidance from the MCMG
that was not part of the January 2021 final rule related to member ID
card standards, the limited access to preferred cost sharing pharmacies
disclaimer, plan website instructions on how to appoint a
representative, and the website posting of enrollment instructions and
forms. In addition, we are proposing several new communications and
marketing requirements aimed at further safeguarding Medicare
beneficiaries, including reinstating the requirement that plans include
a multi-language insert with specified required materials. Finally, we
are proposing requirements to address concerns associated with third-
party marketing activities.
1. Required Materials and Content
Under Sec. 422.111(i), MA plans must issue and reissue (as
appropriate) member identification cards that enrollees may use to
access covered services under the plan. Likewise, under 1860D-
4(b)(2)(A) of the Act and Sec. 423.120(c)(1), a Part D plan sponsor
must issue a card or other type of technology that its enrollees may
use to access negotiated prices for covered Part D drugs. Currently,
CMS guidance for additional ID card standards resides in the MCMG. We
are proposing to codify existing guidance for ID card requirements
under Sec. Sec. 422.2267(e)(30) and 423.2267(e)(32). In addition, we
will renumber the remaining required content beginning with the Federal
Contracting statement, currently at Sec. Sec. 422.2267(e)(30) and
423.2267(e)(32).
In the January 2021 final rule, when codifying several other
required disclaimers previously provided in the MCMG, Appendix 2, at
Sec. Sec. 422.2267(e) and 423.2267(e), CMS inadvertently left out the
disclaimer for Part D sponsors with limited access to preferred cost
sharing pharmacies. The disclaimer provides important safeguards for
Medicare beneficiaries enrolled in Part D plans that only provide
access to preferred cost sharing through a limited number of pharmacies
by alerting these beneficiaries that the preferred costs may not be
available at the pharmacy they use, and by providing information to
these beneficiaries about how to access the list of pharmacies offering
prescription drugs at a preferred cost in the beneficiary's area. We
therefore propose to codify the requirements for this disclaimer at
Sec. 423.2267(e)(40). We also note that, as required under Sec.
422.500, MA plans that offer the Part D benefit must comply with Part
423 rules.
2. Website Requirements
The regulations at Sec. Sec. 422.111(h)(2) and 423.128(d)(2)
require plans to have an internet website and include requirements
regarding posted content. In the January 2021 final rule, we codified
additional requirements for plan websites at Sec. Sec. 422.2265 and
423.2265 based on section 70.1.3 (Required Content) of the MCMG. In
doing so, we inadvertently failed to include the requirement that plans
post instructions about how to appoint a representative and include a
link to a downloadable version of the CMS Appointment of Representative
Form (Control Number 0938-0950)), as well as enrollment instructions
and forms. We propose to include these two requirements under
Sec. Sec. 422.2265(b)(13), 423.2265(b)(14), 422.2265(b)(14), and
423.2265(b)(15), respectively.
3. Multi-Language Insert
The multi-language insert (MLI) is a standardized document that
informs the reader that interpreter services are available in Spanish,
Chinese, Tagalog, French, Vietnamese, German, Korean, Russian, Arabic,
Italian, Portuguese, French Creole, Polish, Hindi, and Japanese; the 15
most common non-English languages in the United States. Beginning in
2012, the Medicare Marketing Guidelines (MMG) required plans to include
the MLI with the Summary of Benefits (SB), Annual Notice of Change
(ANOC)/Evidence of Coverage (EOC), and the enrollment form (most
recently in section 30.5.1 of the 2017 MMG, issued on June 10, 2016).
The issuance of the MLI was independent of the translation requirements
for any non-English language that is the primary language of at least 5
percent of the individuals in a plan benefit package (PBP) service
area, as currently required under Sec. Sec. 422.2267(a)(2) and
423.2267(a)(2). However, the MLI guidance in the MMG did require plans
to also include the required statement in any language that met the 5
percent threshold but was not already included on the MLI.
On May 18, 2016, the Office for Civil Rights (OCR) published a
final rule (81 FR 31375) implementing section 1557 of the Patient
Protection and Affordable Care Act (PPACA) (Pub. L. 111-148). Section
1557 of the PPACA provides that an individual shall not be excluded
from participation in, be denied the benefits of, or be subjected to
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discrimination on the grounds prohibited under Title VI of the Civil
Rights Act of 1964, 42 U.S.C. 2000d et seq. (race, color, national
origin), Title IX of the Education Amendments of 1972, 20 U.S.C. 1681
et seq. (sex (including pregnancy, sexual orientation, and gender
identity)), the Age Discrimination Act of 1975, 42 U.S.C. 6101 et seq.
(age), or Section 504 of the Rehabilitation Act of 1973, 29 U.S.C. 794
(disability), under any health program or activity, any part of which
is receiving federal financial assistance; any health program or
activity administered by the Department; or any program or activity
administered by any entity established under Title I of the Act. Part
of OCR's final rule included the requirement that all covered entities
include taglines with all ``significant communications''. The sample
tagline provided by the Department consisted of a sentence stating
``ATTENTION: If you speak [insert language], language assistance
services, free of charge, are available to you. Call 1-xxx-xxx-xxxx
(TTY: 1-xxx-xxx-xxxx).'' in the top 15 languages spoken in a state or
states. Because of the inherent duplication with the MLI, CMS issued an
HPMS email on August 25, 2016 removing the MLI. On June 14, 2019, OCR
published a proposed rule that, among other actions, proposed to repeal
the requirement that notices and taglines be provided with all
significant communications (84 FR 27846). Finally, on June 19, 2020,
OCR published a final rule that finalized the repeal of the notice and
tagline requirements while requiring that a covered entity take
reasonable steps to ensure meaningful access to its programs or
activities by LEP individuals (85 FR 37160, 37210, 37245).
In the February 2020 proposed rule, CMS proposed an availability of
non-English translations disclaimer. The disclaimer consists of the
statement ``ATTENTION: If you speak [insert language], language
assistance services, free of charge, are available to you. Call 1-XXX-
XXX-XXXX (TTY: 1-XXX-XXX-XXXX).'' We proposed that the disclaimer be
required in all non-English languages that met the five percent
threshold for language translation under Sec. Sec. 422.2267(a)(2) and
423.2267(a)(2). In addition, when applicable, we proposed the
disclaimer be added to all required materials under Sec. Sec.
422.2267(e) and 423.2267(e). However, we did not finalize the proposed
disclaimer in January 2021 final rule. In doing so, we stated that CMS
believed future rulemaking regarding non-English disclaimers, if
appropriate, was best addressed by OCR, as those requirements would be
HHS-wide instead of limited to CMS. We also stated that deferring to
OCR's oversight and management of any requirements related to non-
English disclaimers is in the best interest of the Medicare program.
It is important to note that none of the actions impacting the
various notifications of interpreter services changed the requirement
that plans must provide these services under applicable law. Plans have
long been required to provide interpreters when necessary to ensure
meaningful access to limited English proficient individuals, consistent
with existing civil rights laws. In fact, in the January 2021 final
rule, CMS codified call center requirements under Sec. Sec.
422.111(h)(1)(iii) and 423.128(d)(1)(iii) that requires interpreter
services be provided to non-English speaking and limited English
proficient (LEP) individuals at no cost.
In the months following the publication of the January 2021 final
rule, we have gained additional insight regarding the void created by
the lack of any notification requirement associated with the
availability of interpreter services for Medicare beneficiaries. The
U.S. Census Bureau's 2019 American Community Survey (ACS) 1-year
estimates show that 12.2 percent of individuals sixty-five and older
speak a language other than English in the home (https://data.census.gov/cedsci/table?q=language&tid=ACSST1Y2019.S1603). CMS
considers the materials required under Sec. Sec. 422.2267(e) and
423.2267(e) to be vital to the beneficiary decision making process.
Providing a notification for beneficiaries with limited English
proficiency that translator services are available provides a clear
path for this portion of the population to properly understand and
access their benefits. We have also reviewed Complaint Tracking Module
(CTM) cases related to ``language'' and found that several cases report
beneficiary confusion stemming from not fully understanding materials
based on a language barrier. In retrospect, we now believe that solely
relying on the requirements delineated in OCR's 2020 rulemaking for
covered entities to convey the availability of interpreter services is
insufficient for the MA, cost plan, and Part D programs and is not in
the best interest of Medicare beneficiaries who are evaluating whether
to receive their Medicare benefits through these plans and who are
enrolled in these plans. We believe it is counterproductive to have
regulatory requirements for interpreter services without an
accompanying requirement to inform beneficiaries that the service is
available.
We are proposing to reinstitute a requirement to use the MLI under
Sec. Sec. 422.2267(e)(31) and 423.2267(e)(33). Similar to the
previously required version, the MLI will state ``We have free
interpreter services to answer any questions you may have about our
health or drug plan. To get an interpreter, just call us at [1-xxx-xxx-
xxxx]. Someone who speaks [language] can help you. This is a free
service.'' in the 15 most common non-English languages in the United
States. In addition, we propose to require plans to also include the
required statement in any language that meets the five percent
threshold for a plan's service area, as currently required under
Sec. Sec. 422.2267(a)(2) and 423.2267(a)(2) for translation of
required materials, when not currently on the standardized MLI.
Finally, we propose to require the MLI to be included with all required
materials listed in Sec. Sec. 422.2267(e) and 423.2267(e). If OCR were
in the future to finalize broader or more robust requirements
associated with interpreter services than what CMS is proposing and
plans adopted those broader or more robust OCR requirements, CMS will
consider plans compliant with the MLI requirements we have proposed in
this rule.
4. Third-Party Marketing Organizations
As most recently expressed in an October 8, 2021 HPMS memo, we have
become increasingly concerned with the activities of third-party
marketing organizations (TPMOs) and the impact of those activities on
Medicare beneficiaries. We have seen a significant increase in third
party marketing (for example, television ads, direct mailers) in the
past few years. In addition, we have seen a significant increase in
marketing related complaints from beneficiaries directly attributed to
the activities of TPMOs. In fact, when comparing 2020 to the first
eleven months of 2021, marketing based CTM complaints have more than
doubled. We believe the increase in complaints is attributed to third-
party advertising that misleads beneficiaries and results in them
contacting third-parties to find out how they can get the advertised
benefits. Based on the CTM data, CMS also has reviewed several sales
and enrollment call recordings between TPMO staff and beneficiaries.
Many of these calls demonstrate that beneficiaries are confused by
these TPMOs, including confusion regarding who they are speaking to,
what plans the TPMOs represent, and that the beneficiary may be unaware
that they
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are enrolling into a new plan during these phone conversations. CMS
acknowledges that in some instances TPMOs can serve a role in helping
beneficiaries find a plan that best meets their needs. However, CMS
believes additional regulatory oversight is required to protect
Medicare beneficiaries from bad actors in this space and to ensure that
Medicare health and drug plans are appropriately overseeing and
maintaining responsibility for the entities that conduct marketing and,
potentially, enrollment activities on their behalf. Therefore, CMS
believes additional regulatory oversight is required to protect
Medicare beneficiaries from confusing and potentially misleading
activities. CMS is proposing several updates to various sections of
parts 422 and 423, subpart V.
We first propose to define TPMOs in Sec. Sec. 422.2260 and
423.2260 as being organizations that are compensated to perform lead
generation, marketing, sales, and enrollment related functions as a
part of the chain of enrollment, that is the steps taken by a
beneficiary from becoming aware of a plan or plans to making an
enrollment decision. In addition, the proposed definition includes that
TPMOs may be first tier, downstream or related entity (FDRs), as
defined under Sec. Sec. 422.504(i) and 423.505(i), but TPMOs may also
be other businesses which are customers of an MA or Part D plan or
customers of an MA or Part D plan's FDRs. CMS is specifically seeking
comments from stakeholders regarding the proposed TPMO definition and
whether it is sufficiently broad to capture the scope of the types of
entities that may be in a position of marketing Medicare health and
drug plans.
We next propose a required standardized disclaimer be used by
TPMOs, in Sec. Sec. 422.2267(e)(41) and 423.2267(e)(41), that states
``We do not offer every plan available in your area. Any information we
provide is limited to those plans we do offer in your area. Please
contact Medicare.gov or 1-800-MEDICARE to get information on all of
your options.'' MA organizations and Part D sponsors will need to
ensure that any TPMO with which they do business, either directly or
indirectly, utilizes this disclaimer were appropriate. MA organizations
and Part D sponsor may ensure TPMO's adherence with these requirements
through contractual arrangements, review of materials or other
appropriate oversight methods available to the MA organization or Part
D sponsor such as complaint reviews or audits. Statements from TPMOs
such as ``we will help pick the best plan for you'' are misleading to
beneficiaries as they generally mean the TPMO's help will be limited to
the plans they offer. For those TPMOs who truly offer every option in a
given service area, the disclaimer will not be required. We propose the
disclaimer to be prominently displayed on the TPMO's website and
marketing materials, including all print materials and television
advertising that meet the definition of marketing. We also propose
requiring the disclaimer be provided verbally, electronically, or in
writing, depending on how the TPMO is interacting with the beneficiary.
In cases where the TPMO is providing information through telephonic
means, this disclaimer must be provided within the first minute of the
call. We believe the disclaimer will help to reduce the type of
beneficiary confusion CMS observed when we listened to TPMO-based sales
calls.
Finally, we are proposing new TPMO oversight responsibilities in
Sec. Sec. 422.2274 and 423.2274, covering agent, broker, and other
third-party requirements. The proposed requirements will fall under a
newly created Sec. Sec. 422.2274(g) and 423.2274(g), with the heading
``TPMO oversight,'' and will work in conjunction with the current FDR
requirements, when applicable, in Sec. Sec. 422.504(i) and 423.505(i).
We propose that, as a part of their oversight responsibilities, plans
that do business with a TPMO, either directly or indirectly through an
FDR, are responsible for ensuring that the TPMO adheres to any
requirements that apply to the plan. In doing so, we are making it
clear that an MA or Part D plan cannot purchase the services of a TPMO,
and thereby evade responsibilities for compliance. This proposal
includes those instances where the TPMO does not contract either
directly with the MA organization or the Part D sponsor or indirectly
with a plan's FDR, but where the plan or its FDR purchases leads or
otherwise receives leads directly or indirectly from a TPMO. We believe
it is the responsibility of the MA organization or Part D sponsor to
have knowledge of how and from where leads or enrollments are obtained.
We believe this requirement is necessary to address the types of
confusing and potentially misleading activities that, as previously
discussed, CMS understands to have resulted in hundreds of Complaint
Tracking Module complaints related to TPMOs identified by CMS from 2020
and 2021. In order to ensure beneficiaries are enrolled in the plan
that best meets their needs, MA organizations and Part D sponsors must
have knowledge and oversee all leads and enrollments. We also propose
to require plans (and their FDRs), in their contracts, written
arrangements, or agreements with TPMOs, to require TPMOs to disclose to
the plan any subcontracted relationships used for marketing, lead
generation, and enrollment; require sales calls with beneficiaries to
be recorded in their entirety; and have TPMOs report to plans any staff
disciplinary actions associated with Medicare beneficiary interaction
on a monthly basis. We believe these proposed reporting requirements
will ensure that plans are made aware of all activities associated with
the chain of enrollment.
In addition, we are proposing beneficiary notifications associated
with TPMO lead generating activities. In our experience, lead
generating activities are typically conducted by a TPMO who uses
advertisements containing information regarding MA or Part D plans or
programs as a means of enticing beneficiaries to respond, for example
by calling an ``800'' number seen on TV or in a direct mail piece. When
a beneficiary responds, their information is collected and becomes a
``lead'' that can then be provided to a licensed agent or broker,
typically based on renumeration, who can complete an enrollment. CMS
has received a number of complaints from partners such as state
regulators, State Health Insurance Assistance Programs (SHIPs), and
Senior Medicare Patrol (SMP) who have expressed concerns that
beneficiaries are being contacted directly by agents and brokers
without having knowledge of how the agent had their contact
information. We have also received a number of CTM cases where
beneficiaries have expressed similar concerns. Based on our review of
these cases, it seems clear that it is not a case of unsolicited
telephonic contact, which is currently prohibited under Sec. Sec.
422.2264(a)(2)(iv) and 423.2264(a)(2)(iv); rather it is a case of a
beneficiary filling out a business reply card or responding to an
advertisement that does not make it clear that doing so will result in
being contacted by an agent or broker. We are proposing to require that
plans ensure that TPMOs conducting lead generating activities must
inform the beneficiary that his or her information will be provided to
a licensed agent for future contact, or that the beneficiary is being
transferred to a licensed agent who can enroll him or her into a new
plan. We believe this requirement will help to eliminate beneficiary
confusion by making the
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role of lead generating TPMOs more transparent.
Overall, we believe the proposed requirements associated with TPMOs
will result in greater plan oversight of TPMOs, and in turn, result in
a more positive beneficiary experience as it relates to learning about
plan choices to best meet their health care needs. We also believe the
proposed requirements, if implemented, would complement and strengthen
existing requirements. For example, under Sec. Sec.
422.2262(a)(1)(iii) and 423.2262(a)(1)(iii), plans must not engage in
activities that could mislead or confuse Medicare beneficiaries. As
previously discussed, we are concerned this requirement is not being
met as it applies to certain TPMO activities performed on behalf of
plans or in connection with marketing for plans. MA organizations and
Part D sponsors are ultimately responsible for the marketing and
enrollment activities done by them or on their behalf, ensuring that
marketing is not misleading or confusing. The proposed disclaimers and
notifications will ensure that beneficiaries are more informed.
Moreover, the more robust reporting requirements and oversight proposed
will create a better mechanism for plans to be made aware when
beneficiary related issues to arise.
To reiterate and summarize, the proposed new and revised regulatory
sections and their content are as follows:
Sections 422.2260 and 423.2260 are revised to add a
definition for Third Party Marketing Organization (TPMO).
Sections 422.2265(b)(13) and 423.2265(b)(14) are revised
to add instructions on how to appoint a representative and to add
enrollment instructions and forms.
Sections 422.2267(e)(30) and 423.2267(e)(32) are revised
to add the Member ID card and requirements for the card as a model
document.
Sections 422.2267(e)(31) and 423.2267(e)(33) are revised
to add the Multi-Language Insert.
Sections 422.2267(e)(41) and 423.2267(e)(41) are revised
to add the Third-Party Marketing disclaimer.
Section 423.2267(e)(40) is revised to add the Limited
Access to Preferred Cost Sharing disclaimer.
Sections 422.2274 and 423.2274 are revised to apply MA and
Part D oversight to TPMOs.
G. Proposed Regulatory Changes to Medicare Medical Loss Ratio Reporting
Requirements and Release of Part C Medical Loss Ratio Data (Sec. Sec.
422.2460, 422.2490, and 423.2460)
1. Background
Section 1103 of Title I, Subpart B of the Health Care and Education
Reconciliation Act (Pub. L. 111-152) amended section 1857(e) of the Act
to add a medical loss ratio (MLR) requirement to Medicare Part C (MA
program). An MLR is expressed as a percentage, generally representing
the percentage of revenue used for patient care rather than for such
other items as administrative expenses or profit. Because section
1860D-12(b)(3)(D) of the Act incorporates by reference the requirements
of section 1857(e) of the Act, these MLR requirements also apply to the
Medicare Part D program. In the May 23, 2013 Federal Register, we
published a final rule titled ``Medicare Program; Medical Loss Ratio
Requirements for the Medicare Advantage and the Medicare Prescription
Drug Benefit Programs'' (78 FR 31284) (hereinafter referred to as the
May 2013 Medicare MLR final rule), we codified the MLR requirements for
MA organizations and Part D prescription drug plan sponsors (``Part D
sponsors'') (including organizations offering cost plans that offer the
Part D benefit) in the regulations at 42 CFR part 422, subpart X, and
part 423, subpart X.
Generally, the MLR for each MA and Part D contract reflects the
ratio of costs (numerator) to revenues (denominator) for all enrollees
under the contract. For an MA contract, the MLR reflects the percentage
of revenue received under the contract spent on incurred claims for all
enrollees, prescription drug costs for those enrollees in MA plans
under the contract offering the Part D benefit, quality initiatives
that meet the requirements at Sec. 422.2430, and amounts used to
reduce Part B premiums. The MLR for a Part D contract reflects the
percentage of revenue received under the contract spent on incurred
claims for all enrollees for Part D prescription drugs, and on quality
initiatives that meet the requirements at Sec. 423.2430. The
percentage of revenue that is used for other items such as
administration, marketing, and profit is excluded from the numerator of
the MLR (see Sec. Sec. 422.2401 and 423.2401; 422.2420(b)(4) and
423.2420(b)(4); 422.2430(b) and 423.2430(b)).
For contracts for 2014 and later, MA organizations and Part D
sponsors are required to report their MLRs and are subject to financial
and other sanctions for failure to meet the statutory requirement that
they have an MLR of at least 85 percent (see Sec. Sec. 422.2410 and
423.2410). The statute imposes several levels of sanctions for failure
to meet the 85 percent minimum MLR requirement, including remittance of
funds, a prohibition on enrolling new members, and ultimately, contract
termination. The minimum MLR requirement creates incentives for MA
organizations and Part D sponsors to reduce administrative costs, such
as marketing costs, profits, and other uses of the revenue received by
plan sponsors, and helps to ensure that taxpayers and enrolled
beneficiaries receive value from Medicare health and drug plans.
Section 1001(5) of the Patient Protection and Affordable Care Act
(Pub. L. 111-148), as amended by section 10101(f) of the Health Care
and Education Reconciliation Act (Pub. L. 111-152), also established a
new MLR requirement under section 2718 of the Public Health Service Act
that applies to issuers of employer group and individual market private
insurance. We will refer to the MLR requirements that apply to issuers
of private insurance as the ``commercial MLR rules.'' Regulations
implementing the commercial MLR rules are published at 45 CFR part 158.
We propose here modifications to the MLR reporting requirements in
the Medicare Part C and Part D programs and to the regulation that
governs the release of Part C MLR data.
2. Proposal To Reinstate Detailed MLR Reporting Requirements
(Sec. Sec. 422.2460 and 423.2460)
Each year, MA organizations and Part D sponsors submit to CMS data
necessary for the Secretary to determine whether each MA or Part D
contract has satisfied the minimum MLR requirement under sections
1857(e)(4) and 1860D-12(b)(3)(D) of the Act. In the May 2013 Medicare
MLR final rule (78 FR 31284) that established the Medicare MLR
regulations, CMS codified at Sec. Sec. 422.2460 and 423.2460 that, for
each contract year, each MA organization and Part D sponsor must submit
an MLR Report to CMS that included the data needed by the MA
organization or Part D sponsor to calculate and verify the MLR and
remittance amount, if any, for each contract such as the amount of
incurred claims, expenditures on quality improving activities, non-
claims costs, taxes, licensing and regulatory fees, total revenue, and
any remittance owed to CMS under Sec. 422.2410 or Sec. 423.2410.
To facilitate the submission of MLR data, CMS developed a
standardized
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MLR Report template that MA organizations and Part D sponsors were
required to populate with their data and upload to the Health Plan
Management System (HPMS), starting with contract year (CY) 2014 MLR
reporting, which occurred in December 2015. Based on the data entered
by the MA organization or Part D sponsor for each component of the MLR
numerator and denominator, the MLR reporting software would calculate
an unadjusted MLR for each contract. The MLR reporting software would
also calculate and apply the credibility adjustment provided for in
Sec. Sec. 422.2440 and 423.2440, based on the number of member months
entered into the MLR Report, in order to calculate the contract's
adjusted MLR and remittance amount (if any). In addition to the
numerical fields used to calculate the MLR and remittance amount, the
MLR Report template included narrative fields in which MA organizations
and Part D sponsors provided detailed descriptions of the methods used
to allocate expenses, including how each specific expense met the
criteria for the expense category to which it was assigned.
In developing the MLR reporting format, CMS attempted to model it
on the tools used to report commercial MLR data. This was in keeping
with a general policy of attempting to align the Medicare MLR
requirements with the commercial MLR requirements to limit the burden
on organizations that participate in both markets, and to make
commercial and Medicare MLRs as comparable as possible for comparison
and evaluation purposes. We also cited this policy when we amended our
regulations to authorize the public release of the Part C and Part D
MLR data that we collect for a contract year under Sec. Sec. 422.2460
and 423.2460; we noted that the release of Medicare MLR data aligned
with disclosures of MLR data that issuers of commercial health plans
submit each year as required by section 2718 of the Public Health
Service Act (81 FR 46162, 46405).
In the proposed rule titled ``Medicare Program; Contract Year 2019
Policy and Technical Changes to the Medicare Advantage, Medicare Cost
Plan, Medicare Fee-for-Service, the Medicare Prescription Drug Benefit
Programs, and the PACE Program'' (82 FR 56459), which appeared in the
Federal Register on November 28, 2017 (hereinafter referred to as the
November 2017 proposed rule), we proposed to modify the MLR reporting
requirements by significantly reducing the amount of MLR data that MA
organizations and Part D sponsors submit to CMS on an annual basis,
starting with CY 2018. As part of an initiative to reduce the
regulatory burden for MA organizations and Part D sponsors, we proposed
to revise the MLR reporting requirements so that MA organizations and
Part D sponsors would no longer be required to report the underlying
data needed to calculate and verify the MLR and remittance amount, if
any, for each contract; instead, they would only have to report each
contact's MLR and the remittance amount, if any.
We received numerous comments on our proposed changes to the MLR
reporting requirements in the November 2017 proposed rule, which we
addressed in the final rule titled ``Medicare Program; Contract Year
2019 Policy and Technical Changes to the Medicare Advantage, Medicare
Cost Plan, Medicare Fee-for-Service, the Medicare Prescription Drug
Benefit Programs, and the PACE Program'' (83 FR 16440), which appeared
in the April 16, 2018 Federal Register (hereinafter referred to as the
April 2018 final rule). Although MA organizations and Part D plan
sponsors generally supported the proposed reduction in the amount of
MLR data they would be required to submit on an annual basis, some
commented that they did not expect their MLR reporting burden to be
significantly reduced since they would still be required to collect and
analyze the same information in order to calculate the MLR percentage
and remittance amount. In response to comments that contended that we
would be unable to conduct meaningful compliance oversight with the
minimal amount of MLR data that we proposed to collect, we noted our
continued authority under Sec. 422.2480 or Sec. 423.2480 to conduct
selected audit reviews of the data reported under Sec. Sec. 422.2460
and 423.2460 for purposes of determining that remittance amounts under
Sec. Sec. 422.2410(b) and 423.2410(b) were calculated and reported
accurately and sanctions under Sec. Sec. 422.2410(c) and 423.2410(c)
were appropriately applied. We expressed our belief that we could
continue to effectively oversee MA organizations' and Part D sponsors'
compliance by relying solely on audits (83 FR 16675) and finalized the
proposed changes to the MLR reporting requirements at Sec. Sec.
422.2460 and 423.2460. As a result, for CY 2018 and subsequent contract
years, MA organizations and Part D sponsors are only required to report
each contact's MLR and the remittance amount, if any.
In light of subsequent experience overseeing the administration of
the Medicare MLR program while the simplified MLR reporting
requirements have been in effect, and after further consideration of
the potential impacts on beneficiaries and costs to the government and
taxpayers when CMS has limited access to detailed MLR data, we have
reconsidered the changes to the MLR reporting requirements that were
finalized in the April 2018 final rule. We have come to recognize the
limitations of our current approach to MLR compliance oversight, in
which we do not collect the information needed to verify that a
contract's MLR has been calculated accurately, except in the small
number of cases that we can feasibly audit each year. For these
reasons, which are discussed later in greater detail, we are proposing
to reinstate the detailed MLR reporting requirements that were in
effect for CYs 2014 through 2017. In addition, we are proposing to
collect additional data on certain categories of expenditures, and to
make conforming changes to our data collection tools.
One of the factors that has prompted us to reconsider our earlier
decision to eliminate the detailed MLR reporting requirements is the
increase both in the amount of remittances that MA organizations and
Part D sponsors have reported owing, and in the number of contracts
that failed to meet the MLR requirement, in the years since we changed
the MLR reporting requirements. At the time we issued the November 2017
proposed rule to eliminate the detailed MLR reporting requirements, MA
organizations and Part D sponsors had submitted MLR data only for CYs
2014 through 2015, when total annual remittances for all contracts
averaged $29.6 million, and an average of 16 contracts failed to meet
the minimum MLR requirement. Taking into account the preliminary CY
2016 MLR data that was available to CMS at the time we issued the April
2018 final rule, annual average remittances for CYs 2014 through 2016
totaled $91.8 million, and an annual average of 21 contracts failed to
meet the MLR requirement. Thereafter, for CYs 2017 through 2019, the
average amount of annual remittances more than doubled to $204.9
million, and the average number of contracts that failed to meet the
MLR requirement nearly doubled to 40 contracts per year, even as the
average number of contracts subject to the MLR requirement declined
slightly.\132\
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\132\ The average number of contracts subject to the MLR
requirement was 608 per year for CYs 2014-2016 and 565 per year for
CYs 2017-2019.
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As MLR remittances have grown in scale and failure to meet the MLR
requirement has become more common, the potential impact of errors that
skew
[[Page 1904]]
the MLR calculation also has grown beyond what our early experience
administering the MLR requirements had led us to expect when we
eliminated the detailed reporting requirement. This has become clear to
us not only through observation and analysis of industry-wide changes
in remittances, but also through anecdotal incidents. For example, in
2021, CMS was notified by an MA organization that it had discovered an
error in one of its processes for determining the amount that it spent
on prescription drugs, which caused the organization to miscalculate
the MLR for 33 of its MLR submissions for CYs 2016 through 2018. For
one contract, this resulted in the MA organization overstating its MLR
for CY 2018 by 1.1 percent; when the error was corrected, it was
determined that the contract--which the parent organization originally
reported as having met the MLR requirement--had in fact failed to meet
the MLR requirement, and as a result the organization was required to
remit an additional $4 million to CMS for that contract alone.
Although it is possible that calculation errors such as in the
above example only affect a handful of contracts, and therefore have
limited impacts on the overall amount of remittances, we are mindful of
how when CMS collected detailed MLR data pursuant to the reporting
requirements that were in effect for CYs 2014 through 2017, we
frequently detected potential errors or omissions in the reported data.
When these issues were brought to the attention of the MA organization
or Part D sponsor that submitted the data with a request to explain or
correct the data, the MA organization or Part D sponsor often found it
necessary to submit a corrected MLR Report that included changes to
figures used to calculate the MLR.
In Table 2, information on the MLR submissions for CYs 2014 through
CY 2017 (the contract years for which MA organizations and Part D plan
sponsors reported detailed MLR data that CMS collected for CYs 2014
through 2017) is shown alongside information on the MLR submissions for
CYs 2018 through 2019 (the contract years for which CMS collected
minimal MLR data consistent with current Sec. Sec. 422.2460 and
423.2460). Specifically, for each time period, the table shows the
percentage of contracts that were flagged for potential errors during
desk reviews and the percentage of contracts that submitted revisions
to correct errors in the original MLR filing that had an impact on the
MLR calculation. The percentage of contracts that submitted revised MLR
data to correct errors in the original MLR calculation includes plan-
initiated (that is, self-disclosed) resubmissions in addition to
resubmissions resulting from desk reviews.
[GRAPHIC] [TIFF OMITTED] TP12JA22.005
As the table indicates, although we stopped collecting detailed MLR
data for contract years after CY 2017, we have continued to perform
desk reviews of the submitted data, although, due to the limited amount
of information we receive, these are largely confined to confirming
that, for contracts that reported failing to meet the 85 percent MLR
requirement for a contract year and owing a remittance to CMS, the
amount that the MA organization or Part D sponsor indicates it is
required to remit is consistent with what we would expect based on the
reported MLR and our records of the contract's revenues for the
contract year. Given that we collect very little MLR data from MA
organizations and Part D sponsors under current Sec. Sec. 422.2460 and
423.2460, and the consequently limited nature of our current desk
reviews, it is unsurprising that fewer contracts were flagged as
potentially containing erroneous data for CYs 2018 and 2019 relative to
CYs 2014 through 2017. We acknowledge that there may be valid
explanations for the decline in the number of contracts that had to
correct their MLR calculations, such as MA organizations and Part D
sponsors gaining familiarity with the requirements for calculating
their MLRs (although we would have expected any such decreases to be
observed in the initial years of MLR reporting). However, we believe
that the steep decline since CY 2017 in the number of contracts that
revised and resubmitted their MLR data raises questions about whether
errors or omissions affecting the calculation of the MLR that might
have been flagged by CMS or discovered by MA organizations and Part D
sponsors as a result of MLR desk reviews under the prior regulations
are now simply going undetected. This, in turn, has led us to
reconsider whether the savings we estimated would result from
minimizing the MLR reporting requirements outweigh the potential cost
of allowing errors that might have been discovered via desk reviews of
the detailed MLR data to go undetected.
We believe the potential for costly errors in the MLR calculation
should be a concern not only for the government, but also for MA
organizations and Part D sponsors, for although it is possible that
some may have overstated their MLRs and remitted lower amounts than
were actually owed, it is also possible that others may have
understated their MLRs and overpaid remittances. With respect to
contract years for which MA organizations and Part D sponsors have
reported the limited amount of MLR data they are required to submit
under current Sec. Sec. 422.2460 and 423.2460 (that is, CYs 2018 and
2019), we have been
[[Page 1905]]
made aware only of MLR calculation errors that resulted in the MA
organization or Part D plan sponsor reporting that the MLR as
originally reported for a contract was higher than the actual MLR,
which in some cases led to CMS collecting remittance amounts that were
lower than the amounts that were actually owed. However, with respect
to contract years for which we collected detailed MLR data and
conducted desk reviews (that is, CYs 2014 through 2017), MA
organizations and Part D sponsors that were contacted about suspected
errors in their MLR calculations would often, in the course of
examining issues flagged by CMS, inform us that they had discovered
that they had made other mistakes, which when corrected caused the MLR
for the contract to increase.
CMS could invoke its audit authority under Sec. Sec. 422.2480 and
423.2480 to require MA organizations and Part D sponsors to validate
the data necessary to calculate MLRs, so that CMS is able to determine
that that the MLRs and remittance amounts under Sec. Sec. 422.2410(b)
and 423.2410(b) and sanctions under Sec. Sec. 422.2410(c) and (d) and
423.2410(c) and (d) were accurately calculated, reported, and applied.
As previously noted, CMS stated in the April 2018 final rule that we
believed we could continue to effectively oversee MA organizations' and
Part D sponsors' compliance by relying solely on audits (83 FR 16674).
In response to comments that expressed concern that the audit burden
would increase once we started relying on audits to monitor compliance,
we stated that we did not expect that the changes to the MLR reporting
requirements would cause MLR audits to be more burdensome than the MLR
audits that were conducted in previous years. However, our response was
based on an assessment that the burden associated with each individual
audit would not increase, as we did not intend to change our MLR audit
methodology. Upon further reflection, we believe that we would need to
greatly expand the number of audits we conduct if we were to rely on
them as our sole means of validating the accuracy of MLR reporting.
Given the minimal data we currently receive from MA organizations and
Part D sponsors, we would need to conduct comparatively resource heavy
audits in order to identify potentially costly errors in the
calculation of the MLR and remittance amount, including errors that
would have been flagged systematically during the desk review process.
We believe that the increased cost to the government and the aggregate
burden across all of the additional MA organizations and Part D
sponsors selected for audits would negate the savings that the April
2018 final rule estimated would result from the changes to the MLR
reporting requirements.\133\
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\133\ The April 2018 final rule (83 FR 16715) estimated that the
change in the MLR reporting requirements that CMS finalized for CYs
2018 and subsequent contract years would result in annual savings of
$1,446,417 per year ($490,000 to the government and $904,884 to MA
organizations and Part D sponsors).
---------------------------------------------------------------------------
Furthermore, as we have continued to administer the MLR reporting
requirements, we have come to recognize the limits and potential risks
of an oversight approach that requires CMS to conduct time-consuming
audits as the primary mechanism for identifying any errors that might
impact the calculation of the MLR, and to appreciate the unique
advantages of using desk reviews of detailed MLR data to identify
outliers, anomalies, and omissions in the reported data that might
indicate errors in the MLR calculation. An audit-only oversight
approach is potentially problematic in the context of CMS' review of
the MLR submissions that MA organizations and Part D sponsors are
required to submit in advance of the general MLR filing deadline when
one of their contracts fails to meet the minimum MLR requirement for
two or more consecutive contract years. CMS requires that the MLR data
for such contracts be reported early so that we have time to implement,
prior to the open enrollment period, enrollment sanctions for any
contract that fails to meet the MLR threshold for 3 or more consecutive
years and contract termination for any contract that fails to meet the
MLR threshold for 5 consecutive years. In the May 2013 Medicare MLR
final rule (78 FR 31296), we explained that we were adopting this
policy because, if we were to implement enrollment and termination
sanctions after the start of the annual open enrollment period, this
would create disruptions for beneficiaries who are newly enrolled in
plans under a contract that is subject to enrollment sanctions, or all
beneficiaries enrolled in plans under a contract that is subject to
termination. We have typically required that these early MLR
submissions be submitted to CMS in late July, a little more than 2
months before open enrollment begins.
Given the brief amount of time between when CMS receives these
early MLR data submissions and the date when open enrollment begins,
and the risk of disruption to beneficiaries if it is determined after
open enrollment begins that a contract for which an early MLR
submission was required failed to meet the MLR requirement for a third
or fifth consecutive year, we believe it is particularly important that
early MLR filers submit to CMS detailed MLR data, which can then be
analyzed to quickly and independently identify potential errors in the
MLR calculation. We believe this will reduce the likelihood that CMS
will learn that a contract must be placed under the statutorily
required sanctions at a time when enforcing those sanctions will force
beneficiaries to enroll in another MA plan or in Medicare fee-for-
service (FFS). Although that particular concern could perhaps be
addressed by only requiring that early filers submit detailed MLR
reports, that would not address the concerns raised in the preceding
discussion about the potential cost to the government of uncollected
remittances, or to MA organizations and Part D sponsors due to
overpayment of remittances, when MLR calculation errors go undetected.
The MLR data submitted for CYs 2014 through 2017 does not indicate that
contracts that had to early report their MLR data made up a significant
portion of the contracts that submitted MLR data that later had to be
revised to correct errors that impacted the MLR calculation. We discuss
the concerns about potential errors in early filers' MLR submissions to
further illustrate the potential consequences of CMS not receiving
detailed MLR data, which we did not fully appreciate when we adopted
the current MLR reporting requirements. We clarify that we believe this
concern makes it necessary that all MA organizations and Part D
sponsors submit detailed MLR data that CMS can use to identify
suspected errors that might affect the MLR calculation in a timely
manner, and without having to rely on audits or self-disclosures.
In addition to the factors we have already discussed, we believe it
is appropriate that we reevaluate our alignment with the commercial MLR
rules. This is particularly true as it relates to the policy
considerations that underlay our rulemaking to authorize the public
release of the MLR data that MA organizations and Part D sponsors
submit to us on an annual basis, as codified in our regulations at
Sec. Sec. 422.2490 and 423.2490. The analysis in the November 2017
proposed rule did not consider the benefits CMS associated with the
release of Part C and Part D MLR data to the public, which we had
enumerated the previous year in the proposed rule titled ``Medicare
Program; Revisions to Payment Policies Under the Physician Fee Schedule
and
[[Page 1906]]
Other Revisions to Part B for CY 2017; Medicare Advantage Pricing Data
Release; Medicare Advantage and Part D Medical Loss Ratio Data Release;
Medicare Advantage Provider Network Requirements; Expansion of Medicare
Diabetes Prevention Program Model'' (81 FR 46162), which appeared in
the Federal Register on July 15, 2016 (hereinafter referred to as the
CY 2017 PFS proposed rule). In that proposed rule, we stated that the
release of Part C and Part D MLR data could lead to research into how
managed care in the Medicare population differs from and is similar to
managed care in other populations (such as the individual and group
markets) where MLR data is also released publicly, and could inform
future administration of these programs (81 FR 46396). We further
stated that the release of this data would promote accountability in
the MA and Part D programs, by making MLR information publicly
available for use by beneficiaries who are making enrollment choices
and by allowing the public to see whether and how privately-operated MA
and Part D plans administer Medicare--and supplemental--benefits in an
effective and efficient manner (81 FR 46397). Notably, in the final
rule titled ``Medicare Program; Revisions to Payment Policies Under the
Physician Fee Schedule and Other Revisions to Part B for CY 2017;
Medicare Advantage Bid Pricing Data Release; Medicare Advantage and
Part D Medical Loss Ratio Data Release; Medicare Advantage Provider
Network Requirements; Expansion of Medicare Diabetes Prevention Program
Model; Medicare Shared Savings Program Requirements'' (81 FR 80170),
which appeared in the November 15, 2016 Federal Register (hereinafter
referred to as the CY 2017 PFS final rule), in response to comments
that requested that CMS release only the MLR percentage for a contract,
CMS expressly rejected that approach because releasing only the minimum
amount of MLR data for MA and Part D contracts would not align with
CMS' release of the detailed MLR data submitted by commercial plans
(see 81 FR 80439). However, when we amended Sec. Sec. 422.2460 and
423.2460 to scale back the MLR reporting requirements starting with CY
2018 MLR reporting, we did not indicate that we had subsequently
concluded that MLR data would not provide this value to the public, nor
did we acknowledge that a direct consequence of CMS ending the detailed
MLR reporting requirements, was that our release of Medicare MLR data
would no longer align with the release of commercial MLR data, as we
would only be releasing the MLR percentage and remittance amount (if
any) for MA and Part D contracts, starting with MLR data submitted for
CY 2018. Given this background, in proposing to reinstate the detailed
MLR reporting requirements, we believe it is appropriate that we
reaffirm our position that the public release of Part C and Part D MLR
data provides value to the public both by increasing market
transparency and improving beneficiary choice. We believe that the
value in CMS releasing to the public detailed MLR data in accordance
with Sec. Sec. 422.2490 and 423.2490, and in alignment with the
disclosure of commercial MLR data, provides further support for our
proposal to require MA organizations and Part D sponsors to submit such
detailed data to us on an annual basis, starting with MLR reporting for
CY 2023.
3. Proposed Changes to Medicare MLR Reporting Regulations, Data
Collection Instrument, and Regulations Authorizing Release of Part C
MLR Data (Sec. Sec. 422.2460, 422.2490, and 423.2460)
As noted throughout this section of this proposed rule, we are
proposing to reinstate the MLR reporting requirements that were in
effect for CYs 2014 through 2017, with some modifications. Our proposed
revisions to the regulation text would amend paragraph (a) of
Sec. Sec. 422.2460 and 423.2460 so that they are essentially as they
were prior to the elimination of the detailed MLR reporting
requirements as finalized in the April 2018 final rule. However, we
propose to further amend Sec. 422.2460(a) so that the regulation text
explicitly provides that the MLR report submitted to CMS includes
amounts paid for incurred claims for covered services (both Medicare
benefits and supplemental benefits) and prescription drugs.
Under our proposed amendments, paragraph (a) of Sec. 422.2460
would state that, except as provided in paragraph (b), for each
contract year, each MA organization must submit to CMS, in a timeframe
and manner that we specify, a report that includes the data needed to
calculate and verify the MLR and remittance amount, if any, for each
contract, including the amount of incurred claims for Medicare-covered
benefits, supplemental benefits, and prescription drugs; expenditures
on quality improving activities; non-claims costs; taxes; licensing and
regulatory fees; total revenue; and any remittance owed to CMS under
Sec. 422.2410. We propose similar amendments to paragraph (a) of Sec.
423.2460, except Sec. 423.2460(a) as proposed would refer to
``incurred claims for covered drugs,'' would omit any mention of
``covered services (both Medicare-covered benefits and supplemental
benefits),'' and would refer to the remittance owed to CMS under Sec.
423.2410. In addition, we propose to revise paragraph (b) of both
Sec. Sec. 422.2460 and 423.2460 to specify that the limited MLR data
collection requirements under that paragraph only apply to MLR
reporting for CYs 2018 through 2022.
In connection with our proposal to reinstate the detailed MLR
reporting requirements, starting with MLR reporting for CY 2023, we
intend to require MA organizations and Part D sponsors to submit their
MLR data to CMS using the MLR Reporting Tool that was used to report
MLR data for CYs 2014 through 2017. In the years since CMS discontinued
development of the MLR Reporting Tool, we have received multiple
requests to continue updating and making this software publicly
available so that it can be used as an aid for calculating MLRs in
accordance with the current regulations and guidance. We agree that the
use of CMS-developed MLR reporting software will help MA organizations
and Part D sponsors to calculate their MLRs accurately. Although the
MLR reporting software is unable to prevent all errors that might cause
MLRs to be calculated incorrectly, particularly errors resulting from
users entering erroneous data, we believe that MLR calculation errors
are less likely to occur, and less likely to go unnoticed when they do
occur, when MA organizations and Part D sponsors input the data
elements for the MLR calculation into a standardized data collection
tool that performs the mathematical operations to compute the MLR,
including any applicable credibility adjustment, and contains built-in
validation checks. In addition, we believe that we can further improve
the usefulness of the software if MA organizations and Part D sponsors
also submit to CMS the information entered into the MLR Reporting Tool
and used to calculate the MLR for a contract. As part of our desk
review process, we generate reports that identify specific issues
flagged during desk reviews and whether any corrections to the reported
data were necessary, which we can analyze to identify areas where we
can improve the reporting guidance and validations in order to prevent
errors in MLR submissions. As the agency responsible for developing the
requirements for calculating and reporting MLR data, receiving and
processing MLR data submissions, and
[[Page 1907]]
identifying compliance issues, we believe that CMS is uniquely
positioned to use feedback generated through the submission and review
of MLR data to learn about the various types of errors that may affect
MA organizations' and Part D sponsors' MLR calculations, and to make
changes both in our guidance and in the data collection tool itself
that can prevent or steer MA organizations and Part D sponsors away
from making certain errors that are known to have affected the MLR
calculations of other MA organizations and Part D sponsors.
If our proposal to amend our regulations to require reporting of
detailed MLR data is finalized, we intend to make three types of
changes to the MLR Reporting Tool, which we list below:
First, we will revise the MLR Reporting Tool's formulas to
incorporate changes to the MLR calculation that have been finalized
since CMS stopped developing the MLR Reporting Tool after CY 2017 MLR
Reports were submitted. These include changes in the treatment of fraud
reduction expenses to remove the cap on these amounts. We will add
categories for fraud reduction expenses and medication therapy
management programs in the section for Activities that Improve
Healthcare Quality, consistent with changes in the April 2018 final
rule that redefined these categories of expenditures as quality
improvement activities (83 FR 16670 through 16673).
Second, we will separate out certain items that are currently
consolidated into or otherwise accounted for in existing lines of the
MLR Reporting Tool. Thus, we intend to separate out low-income cost-
sharing subsidy amounts, which were previously subtracted from the MLR
numerator and excluded from the denominator, into an information-only
line in the MLR Reporting Tool's numerator section, which will serve as
a reminder to Part D sponsors that this amount needs to be subtracted
from the numerator, and which we believe will provide more
accountability in ensuring this amount has been accurately determined.
Third, we will separate out the current line for claims incurred
during the contract year covered by the MLR Report into separate lines
for benefits covered by Medicare Parts A and B, certain additional
supplemental benefits (that is, benefits not covered by Parts A, B, or
D and meeting the criteria in Sec. 422.100(c)(2), but excluding
supplemental benefits that extend or reduce the cost sharing for items
and services covered under Parts A and B), and Part D prescription drug
benefits. As noted previously, in the CY 2017 PFS proposed rule, we
explained that we believed the public release of Part C and Part D MLR
data would allow the public to see whether and how privately-operated
MA and Part D plans administer Medicare--and supplemental--benefits in
an effective and efficient manner (see 81 FR 46396 and 46397). To date,
CMS has not separated out Medicare-covered and supplemental benefits
into separate lines of the MLR Reporting Tool.
We intend to require MA organizations to report all expenditures
for Medicare-covered benefits, including extended A/B coverage (by
which we mean, for example, coverage of additional days during an
inpatient stay) and cost-sharing reductions (by which we mean the value
of the difference between the cost sharing under Medicare FFS and the
plan's cost sharing), on the same line of the MLR Reporting Tool, based
on our assumption that it would be exceedingly difficult for MA
organizations to separately identify and track spending on extended
coverage of original Medicare benefits and cost-sharing reductions. We
solicit comment on whether this is a reasonable assumption and whether
the MLR Reporting Tool should instead mirror how MA bids are submitted
under Sec. 422.254(b).
Regarding additional supplemental benefits (supplemental benefits
meeting the criteria in Sec. 422.100(c)(2) but excluding supplemental
benefits that extend or reduce the cost sharing for items and services
covered under Parts A and B), we intend to have MA organizations report
these expenditures on multiple lines of the MLR Reporting Tool, which
would represent different types or categories of supplemental benefits.
Requiring MA organizations to account for their supplemental benefit
expenditures by benefit type or benefit category will provide more
transparency into how the MLR is being calculated, and it will assist
CMS in verifying the accuracy of the MLR calculation, particularly with
respect to expenditures related to categories of supplemental benefits
that MA organizations must already separately report to CMS for
purposes of bid development. In addition, we believe that the public
release of information on supplemental benefit spending by benefit type
or category may be helpful to beneficiaries who wish to make their
enrollment decisions based on a comparison of the relative value of the
supplemental benefits actually provided by different MA organizations.
We are not proposing to require separate reporting of Part D
supplemental benefit expenditures (that is, they will continue to be
reported combined with other Part D expenditures).
In developing these additional supplemental benefit categories, we
recognize that requiring MA organizations to separately report
expenditures that they might not already be separately tracking, or
that they are tracking using categories other than the ones listed in
the MLR Reporting Tool, could create an additional burden. Accordingly,
where different supplemental benefits are conventionally regarded as
falling into the same category of benefit offering (for example, a
comprehensive dental benefit might include both extractions and dental
diagnostic services), although these can be treated as separate benefit
offerings in the PBP, we grouped those benefits together under the same
category (for example, ``Dental'').
Based on these considerations, we intend to expand the MLR
reporting requirements beyond what was required under the detailed MLR
reporting requirements that were in effect for CYs 2014 through 2017,
to include expenditures related to the following categories of
supplemental benefits:
Dental
Vision
Hearing
Transportation
Fitness Benefit
Worldwide Coverage/Visitor Travel
Over the Counter (OTC) Items
Remote Access Technologies
Meals
Routine Foot Care
Out-of-Network Services
Acupuncture Treatments
Chiropractic Care
Personal Emergency Response System (PRS)
Health Education
Smoking and Tobacco Cessation Counseling
All Other Primarily Health Related Supplemental Benefits
Non-Primarily Health Related Items and Services that are
Special Supplemental Benefits for the Chronically Ill (SSBCI) (as
defined in Sec. 422.102(f))
We believe that expenditures for dental, vision, and hearing should
be separately reported because, in addition to being among the most
widely-offered types of supplemental benefits, the amounts reported in
the MLR Reporting Tool for each of those benefit types could be
compared to the expenditures for each of those benefit types that are
included in the base period experience section and the expected
expenditures in the projected section of the Bid Pricing Tool (BPT). We
believe reporting
[[Page 1908]]
expenditures related to the additional types and categories of
supplemental benefits previously listed will increase accountability
for the accuracy of the amounts used in the MLR calculation, and CMS
will be able to analyze the reported data for indicators of potential
inaccuracies, such as by flagging outliers for follow-up inquiries.
In compiling the previous list of supplemental benefit types and
categories, we took into consideration the percentage of MA plans that
offer each type of supplemental benefit in the most recent year for
which data on plan benefit packages is available (that is, CY 2022), so
that the lines we add to the MLR Reporting Tool are more likely to
allow for comparison of MA organizations' expenditures on types of
supplemental benefits that are widely offered. In addition, in deciding
whether to require separate reporting of the expenditures for a
particular supplemental benefit type, we considered the percentage of
contracts that currently offer that supplemental benefit under just one
plan, as we believe expenditures associated with benefits offered under
only one plan under a contract would constitute plan-level data, which
CMS proposes to exclude from public release of MLR data consistent with
the exclusions for MLR data reported at the plan level and information
submitted for contracts consisting of a single plan (see Sec.
422.2490(b)(2)). Based on our review of the percentage of plans
offering each type of supplemental benefit, and the percentage that are
offered under only one plan under a contract, we are not proposing to
require separate reporting of expenditures for supplemental benefit
types or categories offered by less than 10 percent of all MA plans in
2021. The exception is SSBCI that are not primarily health related,
which we include because we believe this information will help us
assess the impact of our 2021 rule change that allows all amounts paid
for covered services to be included in the MLR numerator as incurred
claims (prior to this rule change, only amounts paid ``to providers''--
which is defined in Sec. 422.2 in terms of the provision of healthcare
items and services--for covered services could be included in incurred
claims, which would have excluded, for example, pest control).
We solicit comment on whether the list of supplemental benefit
types and categories would be appropriate breakouts for separating out
supplemental benefit expenditures in the MLR Reporting Tool. We are
interested in feedback that addresses whether we should increase or
decrease the number of types or categories of supplemental benefits, as
well as suggestions for alternative categories or for consolidating the
above benefit types or categories into larger categories.
As the preceding discussion suggests, we intend to use our
authority under Sec. Sec. 422.2490 and 423.2490 to release to the
public the Part C and Part D MLR data we propose to collect, including
the additional data we propose to collect on supplemental benefit
expenditures, to the same extent that we released the information we
formerly collected under the MLR reporting requirements in effect for
CYs 2014 through 2017. Consistent with Sec. Sec. 422.2490(c) and
423.2490(c), the release of the MLR data we propose to collect for a
contract year will occur no sooner than 18 months after the end of the
applicable contract year, and will be subject to the exclusions in
Sec. Sec. 422.2490(b) and 423.2490(b). As previously noted, we propose
to amend Sec. 422.2490(b)(2) by adding new paragraph (b)(2)(ii), which
would exclude from release data on amounts that are reported as
expenditures for a specific type of supplemental benefit, where the
entire amount that is reported represents costs incurred by the only
plan under the contract that offers that benefit. For example, if only
one plan under a contract offers Dental X-rays as a supplemental
benefit, and expenditures for that benefit are the only amounts
reported on that line of the MLR Reporting Tool, we would exclude the
entire amount reported on that line from our public data release.
However, if only one plan under a contract covers Dental X-rays, and
another plan under that same contract is the only plan under the
contract that covers Extractions, expenditures for both benefits would
be reported in the Dental line in the MLR Reporting Tool, and that
combined amount (assuming both plans had expenditures in the Dental
category) would not be excluded from our public data release. We
believe data regarding supplemental benefit expenditures is only
sensitive to the extent that the data reveals plan-level expenditures
for a specific benefit offered under a single plan, and that these
concerns do not exist when expenditures for multiple types of
supplemental benefits or from multiple plans are included in the same
line of the MLR Reporting Tool. We solicit comment on this proposed
exclusion, including any suggestions for how we would implement this
exclusion (for example, by adding check boxes next to the applicable
lines in the MLR Reporting Tool, where users would add a check mark if
their expenditures for the supplemental benefit type or category in the
line by the checkbox represented expenditures for a single plan and
single benefit type), and whether additional exclusions should be added
to our MLR data release regulations. We solicit comment on whether
there is additional sensitivity around expenditures for supplemental
benefits generally or for any types of supplemental benefits in
particular, such that public release of data concerning those
expenditures would be harmful.
4. Proposed Technical Change to MLR Reporting Regulations (Sec. Sec.
422.2460 and 423.2460)
In addition to our proposal to reinstate the detailed MLR reporting
requirements that were in effect for CYs 2014 through 2017, with some
modifications, and to add new data fields to our MLR Reporting Tool as
described in the previous section of this preamble, we propose to make
a clarifying amendment to our MLR reporting regulations.
Currently, Sec. Sec. 422.2460(d) and 423.2460(d) state that the
MLR is reported once, and is not reopened as a result of any payment
reconciliation process. We propose to amend this paragraph to note that
it is subject to an exception in new paragraph (e), which as proposed
would provide that, with respect to an MA organization (in the case of
proposed Sec. 422.2460(e)) or Part D sponsor (in the case of proposed
Sec. 423.2460(e)) that has already submitted to CMS the MLR report or
MLR data submission for a contract for a contract year, paragraph (d)
does not prohibit resubmission of the MLR report or MLR data for the
purpose of correcting the prior MLR report or data submission. Proposed
paragraph (e) would also provide that such resubmission must be
authorized or directed by CMS, and upon receipt and acceptance by CMS,
will be regarded as the contract's MLR report or data submission for
the contract year for purposes of part 422, subpart X, and part 423,
subpart X.
We characterize this as a clarifying amendment, as we believe it is
clear from the discussion in the May 2013 Medicare MLR final rule that
the provision stating that the MLR will be reported once, and will not
be reopened as a result of any payment reconciliation process, was
intended to codify the policy decision that the MLR for a contract year
should be based on the contract year revenue figure available at the
time of reporting, and should not be subject to change if the contract
year
[[Page 1909]]
revenues increase or decrease through adjustments that take place in a
future year. We note that the discussion of this policy appears in both
the proposed and final rules under the heading ``Projection of Net
Total Revenue'' (78 FR 12435; 78 FR 31292). The MLR final rule
discusses how our policy not to reopen the MLR due to any payment
reconciliation process is consistent with our view that the MLR should
reflect how an MA organization or Part D plan sponsor decided to
apportion the revenue it actually received for the contract year
between patient care and quality improvement and other costs (78 FR
31293). The Medicare MLR final rule explains that we assume that MA
organizations and Part D plan sponsors likely do not make their
decisions about how to use the funds that are available to them based
on an assumption that their revenue will be reduced or increased in a
future year as a result of a future audit or reconciliation that
changes the final Medicare payment amount. We believe that taking such
future revenue adjustments into account would not be useful for
assessing how a plan chose to allocate its available revenues.
In addition to our remarks in the 2013 Medicare MLR proposed and
final rules, we believe it is clear based on other provisions in our
MLR regulations that we have never intended to prohibit ourselves from
collecting, or taking into account, additional or corrected MLR data
that is submitted to address deficiencies or inaccuracies in the annual
MLR submission required under Sec. Sec. 422.2460 and 423.2460. For
example, when MLR data submitted under Sec. 422.2460 (for MA
contracts) or Sec. 423.2460 (for Part D contracts), calculations, or
any other MLR submission required under our MLR regulations is found to
be materially incorrect or fraudulent, under Sec. Sec. 422.2480(d) and
423.2480(d), CMS is required to recoup the appropriate remittance
amount. It would be unduly burdensome and time-consuming for both CMS
and the relevant MA organization or Part D sponsor if, in lieu of
requiring the MA organization or Part D sponsor to correct its MLR
submission, CMS had to collect the MA organization's or Part D
sponsor's relevant financial records, contracts, and other types of
supporting documentation so the agency could calculate the correct MLR
for a contract. That being the case, if CMS could not require the
submission of corrected MLR data when deficiencies are found, whether
by CMS or by the MA organization or Part D sponsor, CMS' ability to
enforce the statutory MLR sanctions (codified in our regulations at
Sec. Sec. 422.2410(c) through (d) and 423.2410(c) through (d)) would
be undermined. In addition, because our MLR data release regulations at
Sec. Sec. 422.2490 and 423.2490 provide that CMS releases to the
public the data collected under Sec. Sec. 422.2460 and 423.2460, if
CMS could not require or allow resubmission of MLR data submitted under
those regulations in order to correct errors in the original filing, it
would be necessary for CMS to either release data that is known to
contain errors, which could mislead beneficiaries who wish to use the
MLR data to assess the relative value of Medicare health and drug
plans, or to remove the erroneous data, which would create gaps in the
dataset and limit the usefulness of MLR data as a resource for
facilitating public evaluation of the MA and Part D programs (see 81 FR
46396 and 46397).
The proposed amendments to Sec. Sec. 422.2460 and 423.2460 are
consistent with our longstanding practice, which dates back to when CMS
first began collecting Part C and Part D MLR data (for CY 2014) in
December 2015, of allowing MA organizations and Part D sponsors to
resubmit their MLR Data Forms for a contract year in order to correct
errors and omissions in the original MLR filing without treating that
resubmission as a reporting of the MLR for purposes of Sec. Sec.
422.2460(d) and 423.2460(d). To date, CMS has accepted resubmission of
MLR data submitted for a contract year without penalty up until the
point when we collect remittances for contracts that have failed to
meet the minimum MLR requirement for that contract year. CMS has
typically collected remittances for a contract year through an
adjustment to MA organizations' and Part D sponsors' monthly payments
for July in the year that is 2 years after the contract year that is
the subject of the MLR filing (for example, remittances based on CY
2015 MLR reporting were collected in July 2017). We have also required
that MA organizations and Part D sponsors resubmit MLR data if it is
determined that the original MLR submission contained errors that
affected the calculation of the MLR or remittance amount after this
date, although in such cases CMS reserves the right to issue sanctions
as authorized by Sec. Sec. 422.2480(d)(3) and 423.2480(d)(3). In
deciding whether to issue sanctions, we will consider factors such as
whether the error in the MLR filing was self-disclosed by the MA
organization or Part D sponsor, whether the error appears to be the
result of intentional misrepresentation, and whether any beneficiary
harm (including disruptions to enrollment) occurred as a result of the
error.
H. Pharmacy Price Concessions in the Negotiated Price (Sec. 423.100)
1. Introduction
Under Medicare Part D, Medicare makes partially capitated payments
to private insurers, also known as Part D sponsors, for covering
prescription drug benefits for Medicare beneficiaries. Often, the Part
D sponsor or its pharmacy benefit manager (PBM) receives compensation
after the point-of-sale that serves to lower the final net amount paid
by the sponsor to the pharmacy for the drug. Under Medicare Part D,
this post point-of-sale compensation is called Direct and Indirect
Remuneration (DIR) and is factored into CMS's calculation of final
Medicare payments to Part D plans. DIR includes rebates from
manufacturers, administrative fees above fair market value, price
concessions for administrative services, legal settlements affecting
Part D drug costs, pharmacy price concessions, drug costs related risk-
sharing settlements, or other price concessions or similar benefits
offered to some or all purchasers from any source (including
manufacturers, pharmacies, enrollees, or any other person) that would
serve to decrease the costs incurred under the Part D plan (see Sec.
423.308).
[[Page 1910]]
Total DIR reported by Part D sponsors has been growing
significantly in recent years. The data Part D sponsors submit to CMS
as part of the annual reporting of DIR \134\ show that pharmacy price
concessions (generally referring to all forms of discounts, direct or
indirect subsidies, or rebates that a pharmacy pays to a Part D sponsor
to reduce the costs incurred under Part D plans by Part D sponsors),
net of all pharmacy incentive payments, have grown faster than any
other category of DIR \135\ received by sponsors and PBMs. This means
that pharmacy price concessions now account for a larger share than
ever before of reported DIR and a larger share of total gross drug
costs in the Part D program. In 2020, pharmacy price concessions
accounted for about 4.8 percent of total Part D gross drug costs ($9.5
billion), up from 0.01 percent ($8.9 million) in 2010. As shown in
Table 3, the growth in pharmacy price concessions from 2010 to 2020 has
been a continuous upward trend with the exception of 2011.
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\134\ CMS collects DIR data under collection approved under OMB
control number 0938-0964 (CMS-10174) (``Collection of Prescription
Drug Event Data from Contracted Part D Providers for Payment''). CMS
does not release publicly the DIR data that we collect. The one
exception was a highly summarized release of certain 2014 DIR data
related to manufacturer rebates: https://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/Information-on-Prescription-Drugs/PartD_Rebates.
\135\ Sponsors report all DIR to CMS annually by category at the
plan level. DIR categories include: Manufacturer rebates,
administrative fees above fair market value, price concessions for
administrative services, legal settlements affecting Part D drug
costs, pharmacy price concessions, drug costs related risk-sharing
settlements, etc.
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BILLING CODE 4120-01-C
The data show that pharmacy price concessions, net of all pharmacy
incentive payments, grew more than 107,400 percent between 2010 and
2020. The data also show that much of this growth occurred after 2012,
when the use by Part D sponsors of performance-based payment
arrangements with pharmacies became increasingly prevalent. Part D
sponsors and their contracted PBMs have been increasingly successful in
recent years in negotiating price concessions from network pharmacies.
Such price concessions are negotiated between pharmacies and sponsors
or their PBMs, independent of CMS, and are often tied to the pharmacy's
performance on various measures defined by the sponsor or its PBM.
Performance-based pharmacy price concessions, net of all pharmacy
incentive payments, increased, on average, nearly 170 percent per year
between 2012 and 2020 and now comprise the second largest category of
DIR received by sponsors and PBMs, behind only manufacturer rebates.
While manufacturer rebates (a non-pharmacy price concession)
account for the largest category of DIR, given the large growth in
pharmacy price concessions that has resulted from the increased use of
performance-based pharmacy payment arrangements, CMS is focusing on
policy proposals in this section that would be applicable to pharmacy
price concessions, and not non-pharmacy price concessions. Further,
section 90006 of the Infrastructure Investment and Jobs Act (Pub. L.
117-58, November 15, 2021) prohibits the Secretary from implementing,
administering, or enforcing the provisions of the final rule
[[Page 1911]]
published by the Office of the Inspector General of the Department of
Health and Human Services on November 30, 2020, and titled ``Fraud and
Abuse; Removal of Safe Harbor Protection for Rebates Involving
Prescription Pharmaceuticals and Creation of New Safe Harbor Protection
for Certain Point-of-Sale Reductions in Price on Prescription
Pharmaceuticals and Certain Pharmacy Benefit Manager Service Fees'' (85
FR 76666) (hereinafter referred to as the rebate rule) prior to January
1, 2026. While CMS has independent statutory authority, pursuant to
section 1860D-2(d)(1)(B) of the Act, to regulate the application of
non-pharmacy price concessions to negotiated price, given the existing
moratorium on implementation of the rebate rule and the differences
between performance-based pharmacy payment arrangements and non-
pharmacy price concessions, we are following an incremental approach
and only proposing policies related to pharmacy price concessions at
this time.
The negotiated price is the primary basis by which the Part D
benefit is adjudicated, as it is used to determine plan, beneficiary,
manufacturer (in the coverage gap), and government cost obligations
during the course of the payment year, subject to final reconciliation
following the end of the coverage year. Under the current definition of
``negotiated prices'' at Sec. 423.100, negotiated prices must include
all price concessions from network pharmacies except those that cannot
reasonably be determined at the point-of-sale. However, because
performance adjustments typically occur after the point-of-sale, they
are not included in the price of a drug at the point-of-sale.
Through comments received from the pharmacy industry in response to
our Request for Information on pharmacy price concessions (included in
the proposed rule titled ``Medicare Program; Contract Year 2019 Policy
and Technical Changes to the Medicare Advantage, Medicare Cost Plan,
Medicare Fee-for-Service, the Medicare Prescription Drug Benefit
Programs, and the PACE Program'' (82 FR 56419 through 56428), which
appeared in the Federal Register on November 28, 2017 (hereinafter
referred to as the November 2017 proposed rule)), and our solicitation
for comments on the potential policy approach for including pharmacy
price concessions in the negotiated price discussed in the proposed
rule titled ``Modernizing Part D and Medicare Advantage To Lower Drug
Prices and Reduce Out-of-Pocket Expenses'' (83 FR 62174 through 62180),
which appeared in the Federal Register on November 30, 2018
(hereinafter referred to as the November 2018 proposed rule), and
sponsor-reported DIR data, we further understand that the share of
pharmacies' reimbursements that is contingent upon their performance
under such arrangements has grown steadily each year. Further, sponsors
and PBMs have been recouping increasing sums from network pharmacies
after the point-of-sale (pharmacy price concessions) for ``poor
performance,'' sums that are far greater than those paid to network
pharmacies after the point-of-sale (pharmacy incentive payments) for
``high performance.'' When pharmacy price concessions received by Part
D sponsors are not reflected in lower drug prices at the point-of-sale
and are instead used to reduce plan liability, beneficiaries generally
see lower premiums, but they do not benefit through a reduction in the
amount they must pay in cost-sharing. Thus, beneficiaries who utilize
drugs end up paying a larger share of the actual cost of a drug.
Moreover, when the point-of-sale price of a drug that a Part D sponsor
reports on a prescription drug event (PDE) record as the negotiated
price does not include such discounts, the negotiated price of each
individual prescription is rendered less transparent and less
representative of the actual cost of the drug for the sponsor.
President Biden's Executive Order (E.O.) 14036, ``Promoting
Competition in the American Economy'' (86 FR 36987), section 5
(``Further Agency Responsibilities''), called for agencies to consider
how regulations could be used to improve and promote competition
throughout the prescription drug industry. Because variation in the
treatment of pharmacy price concessions by Part D sponsors may have a
negative effect on the competitive balance under the Medicare Part D
program, and given the programmatic impacts laid out above and the
charge from the E.O., CMS is proposing changes that would standardize
how Part D sponsors apply pharmacy price concessions to negotiated
prices at the point-of-sale.
At the time the Part D program was established, we believed, as
discussed in the January 2005 final rule (70 FR 4244), that market
competition would encourage Part D sponsors to pass through to
beneficiaries at the point-of-sale a high percentage of the price
concessions they received, and that establishing a minimum threshold
for the price concessions to be applied at the point-of-sale would only
serve to undercut these market forces. However, actual Part D program
experience has not matched expectations in this regard. In recent
years, less than 2 percent of plans have passed through any price
concessions to beneficiaries at the point-of-sale. We now understand
that sponsors may face market incentives to not apply price concessions
at the point-of-sale because of the advantages that accrue to sponsors
in terms of lower premiums (also an advantage for beneficiaries).
Pharmacy price concessions reduce plan costs, and having the
concessions not be applied at the point-of-sale reduces plan costs and
plan premiums at the expense of the beneficiary having lower cost
sharing at the point-of-sale, thus shifting some of the net costs to
the beneficiary via higher cost sharing. We believe that Part D
sponsors are incentivized to have lower premiums versus lower cost
sharing because anecdotal evidence suggests beneficiaries focus more on
premiums instead of cost sharing when choosing plans.
For this reason, as part of the November 2017 proposed rule, we
published a ``Request for Information Regarding the Application of
Manufacturer Rebates and Pharmacy Price Concessions to Drug Prices at
the Point of Sale'' (82 FR 56419 through 56428). We solicited comment
on whether CMS should require that the negotiated price at the point-
of-sale for a covered Part D drug must include all price concessions
that the Part D sponsor could potentially collect from a network
pharmacy for any individual claim for that drug. Of the many timely
comments received, the majority were from pharmacies, pharmacy
associations, and beneficiary advocacy groups that supported the
adoption of such a requirement claiming that it would: (1) Lower
beneficiary out-of-pocket drug costs (especially critical for
beneficiaries who utilize high cost drugs); (2) stabilize the operating
environment for pharmacies (by creating greater transparency and
allegedly making the minimum reimbursement on a per-claim level more
predictable); and (3) standardize the way in which plan sponsors and
their PBMs treat pharmacy price concessions. Some commenters--mostly
Part D sponsors and PBMs--were against such a policy, claiming that it
would limit their ability to incentivize quality improvement from
pharmacies. In the November 2018 proposed rule, we solicited comment on
a potential policy approach under which all pharmacy price concessions
received by a plan sponsor for a covered Part D drug, including
contingent price
[[Page 1912]]
concessions paid after the point-of-sale, would be included in the
negotiated price (83 FR 62177). Specifically, we considered adopting a
new definition for the term ``negotiated price'' at Sec. 423.100,
which would mean the lowest amount a pharmacy could receive as
reimbursement for a covered Part D drug under its contract with the
Part D plan sponsor or the sponsor's intermediary. In the final rule
titled ``Modernizing Part D and Medicare Advantage to Lower Drug Prices
and Reduce Out-of-Pocket Expenses,'' which appeared in the Federal
Register on May 23, 2019 (84 FR 23867), we noted that we received over
4,000 comments on this potential policy approach, indicated that we
would continue studying the issue, and left the existing definition of
``negotiated prices'' in place.
To address concerns about the lack of transparency in the
performance measures used to evaluate pharmacy performance, in the
February 2020 proposed rule (85 FR 9002), we proposed to amend the
regulatory language at Sec. 423.514(a) to establish a requirement for
Part D sponsors to disclose to CMS the pharmacy performance measures
they use to evaluate pharmacy performance, as established in their
network pharmacy agreements. We explained in the proposed rule that,
once collected, we would publish the list of pharmacy performance
measures in order to increase public transparency. In the final rule
titled, ``Medicare and Medicaid Programs; Contract Year 2022 Policy and
Technical Changes to the Medicare Advantage Program, Medicare
Prescription Drug Benefit Program, Medicaid Program, Medicare Cost Plan
Program, and Programs of All-Inclusive Care for the Elderly,'' which
appeared in the Federal Register on January 19, 2021 (86 FR 5684), we
finalized the proposed amendment to Sec. 423.514(a), such that,
starting January 1, 2022, Part D sponsors will be required to disclose
their pharmacy performance measures to CMS.
After considering the comments received on the November 2018
proposed rule, and in light of more recent data indicating that
pharmacy price concessions have continued to grow at a faster rate than
any other category of DIR,\136\ effective for contract year 2023, we
propose to amend Sec. 423.100 to define the term ``negotiated price''
to ensure that the prices available to Part D enrollees at the point-
of-sale are inclusive of all pharmacy price concessions. First, we
propose to delete the current definition of ``negotiated prices'' (in
the plural) and add a definition of ``negotiated price'' (in the
singular) to make clear that a negotiated price can be set for each
covered Part D drug. We believe this approach accommodates the
different approaches to applying price concessions under sponsor and
PBM payment arrangements with pharmacies, which may provide for price
concessions to be applied uniformly as a percentage adjustment to the
price for all Part D drugs dispensed by a pharmacy or have price
concessions differ on a drug-by-drug basis. In addition, defining
``negotiated price'' in the singular is consistent with the regulations
for the coverage gap discount program, which define the term
``negotiated price'' at Sec. 423.2305, and it is compatible with our
existing regulations, which at times refer to the ``negotiated price''
for a specific drug rather than ``negotiated prices'' for multiple
drugs. Second, we propose to define ``negotiated price'' as the lowest
possible reimbursement a network pharmacy will receive, in total, for a
particular drug, taking into account all pharmacy price concessions.
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\136\ From 2018 to 2020, pharmacy price concessions increased by
50.4% while all other DIR increased by 23.5%.
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2. Background
Section 1860D-2(d)(1) of the Act requires that a Part D sponsor
provide beneficiaries with access to negotiated prices for covered Part
D drugs. Under the definition of ``negotiated prices'' at Sec.
423.100, the negotiated price is the price paid to the network pharmacy
or other network dispensing provider for a covered Part D drug
dispensed to a plan enrollee that is reported to CMS at the point-of-
sale by the Part D sponsor. This point-of-sale price is used to
calculate beneficiary cost-sharing. More broadly, the negotiated price
is the primary basis by which the Part D benefit is adjudicated, as it
is used to determine plan, beneficiary, manufacturer (in the coverage
gap), and government liability during the course of the payment year,
subject to final reconciliation following the end of the coverage year.
Under current law, Part D sponsors can, for the most part, choose
whether to reflect in the negotiated price the various price
concessions they or their intermediaries receive from all sources, not
just pharmacies. Specifically, section 1860D-2(d)(1)(B) of the Act
requires that negotiated prices ``shall take into account negotiated
price concessions, such as discounts, direct or indirect subsidies,
rebates, and direct or indirect remunerations, for covered part D drugs
. . . .'' Part D sponsors are allowed, but generally not required, to
apply rebates and other price concessions at the point-of-sale to lower
the price upon which beneficiary cost-sharing is calculated. Under the
existing definition of negotiated prices at Sec. 423.100, however,
negotiated prices must include all price concessions from network
pharmacies that can reasonably be determined at the point-of-sale.
To date, very few price concessions have been included in the
negotiated price at the point-of-sale. All pharmacy and other price
concessions that are not included in the negotiated price must be
reported to CMS as DIR at the end of the coverage year using the form
required by CMS for reporting Summary and Detailed DIR (OMB control
number 0938-0964). These data on price concessions are used in our
calculation of final plan payments, which, under section 1860D-
2(d)(1)(B) of the Act, are required to be based on costs actually
incurred by Part D sponsors, net of all applicable DIR. Reinsurance
payments under section 1860D-15(b) of the Act, and risk sharing
payments and adjustments under section 1860D-15(e)(2) of the Act are
also required to be based on costs actually incurred by Part D
sponsors. In addition, pursuant to section 1860D-2(d)(2) of the Act,
Part D sponsors are required to disclose the aggregate negotiated price
concessions made available to the sponsor by a manufacturer which are
passed through in the form of lower subsidies, lower monthly
beneficiary prescription drug premiums, and lower prices through
pharmacies and other dispensers.
When price concessions are applied to reduce the negotiated price
at the point-of-sale, some of the concession amount is apportioned to
reduce beneficiary cost-sharing. In contrast, when price concessions
are applied after the point-of-sale, as DIR, the majority of the
concession amount accrues to the plan, and the remainder accrues to the
government. For further discussion on this matter, please see the CMS
Fact Sheet from January 19, 2017 ``Medicare Part D Direct and Indirect
Remuneration,'' found on the CMS website at https://www.cms.gov/newsroom/fact-sheets/medicare-part-d-direct-and-indirect-remuneration-dir. As discussed later in this section of this proposed rule, pharmacy
price concessions applied as DIR can lower plan premiums and increase
plan revenues, result in cost-shifting to certain beneficiaries (in the
form of higher cost-sharing) and the government (through higher
reinsurance and low-income cost-sharing subsidies), and obscure the
true costs of prescription drugs for consumers and the government.
[[Page 1913]]
a. Premiums and Plan Revenues
The main benefit to a Part D beneficiary of price concessions
applied as DIR at the end of the coverage year (and not to the
negotiated price at the point-of-sale) is a lower plan premium. A
sponsor must factor into its plan bid an estimate of the expected DIR
for the upcoming payment year. That is, in the bid the sponsor must
lower its estimate of plan liability by a share of the projected DIR,
which has the effect of reducing the price of coverage under the plan.
Under the current Part D benefit design, applying price concessions
after the point-of-sale as DIR reduces plan liability (and thus
premiums) more than applying price concessions at the point-of-sale.
Therefore, to the extent that plan bids reflect accurate DIR
estimates, the pharmacy and other price concessions that Part D
sponsors and their PBMs negotiate, but do not include in the negotiated
price at the point-of-sale, put downward pressure on plan premiums, as
well as the government's subsidies of those premiums. The average Part
D basic beneficiary premium grew at an average rate of only about 1
percent per year between 2010 and 2020 \137\ and the average basic
premium actually paid by beneficiaries has declined each year since
2017 as sponsors projected in their bids that DIR growth will outpace
the growth in projected gross drug costs each year. The average
Medicare direct subsidy paid by the government to cover a share of the
cost of coverage under a Part D plan has also declined, by an average
of 11.7 percent per year between 2010 and 2019, partly for the same
reason.\138\
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\137\ By contrast, during this same period (2010-20), the
average premium for a single individual in the commercial market
grew by about 4 percent per year. See Kaiser Family Foundation 2020
Health Benefits Annual Survey, Page 40, https://Files.kff.org/Attachment/Report-Employer-Health-Benefits-2020-Annual-Survey.pdf.
\138\ Plan Payment Data, 2010-19, available at https://www.cms.gov/Medicare/Medicare-Advantage/Plan-Payment/Plan-Payment-Data.html.
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However, any DIR a sponsor receives that is above the projected
amount factored into its plan bids increases revenues and contributes
to plan profits, without necessarily being reflected in lower premiums.
The risk-sharing construct established under the Part D statute at
section 1860D-15(e) of the Act allows sponsors to retain as plan profit
the majority of all plan revenues above the bid-projected amount. Given
that plan bids, and, thus, plan revenues, are based on cost
projections, the plan's actual experience may yield unexpected losses
(when bid-based payments to plans--plan revenues--fall short of actual
plan costs) or unexpected savings (when plan revenues exceed actual
plan costs) for Part D sponsors. In order to limit Part D sponsors'
exposure to unexpected drug expenses and the government's exposure to
overpayments, Medicare shares risk with sponsors on the drug costs
covered by their plan bids, using symmetrical risk corridors to cover
or recoup a share of unexpected losses or savings.
Under the Part D risk corridors, if a plan's actual drug costs are
within +/- 5 percent of the drug costs estimated in its bid, the plan
assumes all of the losses or savings. If its costs are more than 5
percent above or below its bid, the government assumes a growing share
of the losses or savings, and the plan assumes the remainder. Any
unexpected losses or savings that a plan assumes affect its final
profit margin. Thus, when a plan underestimates the amount of DIR that
it will receive, any additional amount of DIR constitutes additional
plan revenues. In the event that overall plan revenues exceed the
amount projected in the plan sponsor's bid, the sponsor is permitted to
retain most, if not all, of the excess amount, assuming that the
sponsor has met the minimum MLR requirement. Our analysis of Part D
plan payment and cost data indicates that in recent years, DIR amounts
that Part D sponsors and their PBMs actually received have consistently
exceeded bid-projected amounts, by an average of 0.6 percent and as
much as 3 percent as a share of gross drug costs from 2010 to 2020.
Due to the relative premium and other advantages that price
concessions applied as DIR, including pharmacy price concessions, offer
sponsors over lower point-of-sale prices, sponsors can have an
incentive to opt for higher negotiated prices in exchange for higher
DIR and, where price concessions are in the form of percentage-based
fees, to prefer a higher net cost drug over a cheaper alternative. This
may put upward pressure on Part D program costs and shift costs from
the Part D sponsor to beneficiaries who utilize drugs in the form of
higher cost-sharing and to the government through higher reinsurance
and low-income cost-sharing subsidies.
b. Cost-Shifting
Beneficiary cost-sharing is generally calculated as a percentage of
the negotiated price. When pharmacy price concessions and other price
concessions are not reflected in the negotiated price at the point-of-
sale (that is, are applied instead as DIR at the end of the coverage
year), beneficiary cost-sharing increases, covering a larger share of
the actual cost of a drug. Although this is especially true when a Part
D drug is subject to coinsurance, it is also true when a drug is
subject to a copayment because Part D rules require that the copayment
amount be at least actuarially equivalent to the coinsurance required
under the defined standard benefit design. For more than half of Part D
beneficiaries who utilize drugs and thus incur cost-sharing expenses,
this means, on average, higher overall out-of-pocket costs, even after
accounting for the premium savings tied to higher DIR. For the millions
of low-income beneficiaries whose out-of-pocket costs are subsidized by
Medicare through the low-income cost-sharing subsidy, those higher
costs are borne by the government. See the lowest possible
reimbursement example later in this section of this proposed rule for
an example of the effect the proposed change to the definition of
negotiated price would have on the determination of beneficiary cost-
sharing.
This potential for cost shifting to beneficiaries grows
increasingly pronounced as pharmacy price concessions increase as a
percentage of gross drug costs and continue to be applied outside of
the negotiated price. Numerous research studies suggest that higher
cost-sharing can impede beneficiary access to necessary medications,
which leads to poorer health outcomes and higher medical care costs for
beneficiaries and Medicare overall.\139\ \140\ \141\ Moreover, higher
cost sharing can negatively impact all beneficiaries, not just those
who are low income. While most low-income beneficiaries are insulated
from this cost-shifting due to statutorily limited copayments, low-
income subsidy (LIS) Level 4 beneficiaries pay 15 percent coinsurance
in the initial coverage limit, which in an environment where the
negotiated price does not include all pharmacy price concessions could
be cost-prohibitive for this population. Additionally, those
beneficiaries who narrowly miss the LIS eligibility criteria are
particularly vulnerable to such cost shifting. Given this, we believe
it is
[[Page 1914]]
important to weigh the effects of current Part D policies, and the
trade-offs between higher cost-sharing versus lower plan premiums, on
beneficiaries' access to affordable prescription drugs.
---------------------------------------------------------------------------
\139\ Michele Heisler et al., ``The Health Effects of
Restricting Prescription Medication Use Because of Cost,'' Med Care,
2004 Jul;42(7):626-634, available at https://www.ncbi.nlm.nih.gov/pubmed/15213486.
\140\ Peter Bach, ``Limits on Medicare's Ability to Control
Rising Spending on Cancer Drugs,'' New England Journal of Medicine
2009, 360:626-633, available at https://www.nejm.org/doi/full/10.1056/NEJMhpr0807774.
\141\ Sonya Blesser Streeter et al., ``Patient and Plan
Characteristics Affecting Abandonment of Oral Oncolytic
Prescriptions,'' Journal of Oncology Practice 2011, 7(3S):46s-51s,
available at https://ascopubs.org/doi/full/10.1200/jop.2011.000316.
---------------------------------------------------------------------------
Finally, beneficiaries progress through the four phases of the Part
D benefit as their total gross drug costs and cost-sharing obligations
increase. Because both of these values are calculated based on the
negotiated prices reported at the point-of-sale, when pharmacy price
concessions are not applied at the point-of-sale, the higher negotiated
prices result in more rapid movement of Part D beneficiaries through
the Part D benefit phases. This, in turn, shifts more of the total drug
spend into the catastrophic phase, where Medicare liability is at 80
percent (paid as reinsurance) and plan liability is at 15 percent
(which is much lower than the 75 percent plan liability for drugs in
the initial phase and generic drugs in the coverage gap phase; plan
liability with respect to ``applicable drugs'' in the coverage gap
phase is 5 percent). With such cost-shifting to the government under
current rules, Part D sponsors may have weak incentives, and, in some
cases no incentive, to lower prices at the point-of-sale. See the
Regulatory Impact Analysis in section V.D.8. of this proposed rule for
a discussion of cost impacts to beneficiaries, the government, and plan
sponsors of requiring all pharmacy price concessions to be included in
the negotiated price at the point-of-sale.
c. Transparency and Competition
The significant growth in pharmacy price concessions in recent
years and inconsistency in how pharmacy price concessions are treated
by different Part D sponsors (that is, they are applied to the point-
of-sale price to differing degrees or estimated and factored into plan
bids with varying degrees of accuracy) has resulted in plans that are
not consistent with each other with respect to the aggregate share of
drug costs covered by the plan versus the beneficiary. Moreover, the
disparate ways that Part D sponsors manage pharmacy price concessions
reduces transparency of the point of sale cost to the beneficiary and
can increase beneficiary confusion. For example, a beneficiary facing a
choice between a plan offering a 10 percent coinsurance tier versus a
plan offering $50 copay for a given drug, would have difficulty
assessing the true cost at the point of sale and, as a result, may
inadvertently select the more costlier option. This undermines
beneficiaries' ability to make meaningful price comparisons and
efficient choices when considering the combined cost sharing and
premiums plans offer when choosing a plan. Second, if a sponsor's bid
is based on an estimate of net plan liability that is lowered because
the sponsor has been applying pharmacy price concessions as DIR at the
end of the coverage year rather than using them to reduce the
negotiated price at the point-of-sale, it follows that the sponsor may
be able to submit a lower bid than a competitor that applies pharmacy
price concessions at the point-of-sale. This lower bid results in a
lower plan premium, which could allow the sponsor to capture additional
market share. The competitive advantage accruing to one sponsor over
another in this scenario stems only from a technical difference in how
plan costs are reported to CMS. Therefore, the opportunity for
differential treatment of pharmacy price concessions could result in
bids that are not comparable and in premiums that are not valid
indicators of relative plan efficiency.
3. Proposed Changes to the Definition of Negotiated Price (Sec.
423.100)
As previously discussed, Part D sponsors and PBMs have been
recouping increasing sums from network pharmacies after the point-of-
sale in the form of pharmacy price concessions. We addressed concerns
about these pharmacy payment adjustments when we established the
existing requirements for negotiated price reporting in the May 2014
final rule (79 FR 29844). In that rule, we amended the definition of
``negotiated prices'' at Sec. 423.100 to require Part D sponsors to
include in the negotiated price at the point-of-sale all pharmacy price
concessions and incentive payments to pharmacies--with an exception,
intended to be narrow, that allowed the exclusion of contingent
pharmacy payment adjustments that cannot reasonably be determined at
the point-of-sale (the reasonably determined exception). However, when
we formulated these requirements in 2014, the most recent year for
which DIR data was available was 2012, and we did not anticipate the
growth of performance-based pharmacy payment arrangements that we have
observed in subsequent years.
We now understand that the reasonably determined exception we
currently allow applies more broadly than we had initially envisioned
because of the shift by Part D sponsors and their PBMs towards
contingent pharmacy payment arrangements. As suggested by numerous
stakeholders in response to the Request for Information in the November
2017 proposed rule (82 FR 56419 through 56428), nearly all performance-
based pharmacy payment adjustments may be excluded from the negotiated
price on the grounds that they cannot reasonably be determined at the
point-of-sale. Specifically, several stakeholders have suggested to us
that sponsors apply the reasonably determined exception to all
performance-based pharmacy payment adjustments. These stakeholders
assert that the amount of these adjustments, by definition, is
contingent upon performance measured over a period of time that extends
beyond the point-of-sale and, thus, cannot be known in full at the
point-of-sale. Therefore, performance-based pharmacy payment
adjustments cannot ``reasonably be determined'' at the point-of-sale as
they cannot be known in full at the point-of-sale. These assertions are
supported by the information plan sponsors report to CMS as part of the
annual DIR reports. As a result, the reasonably determined exception
prevents the current policy from having the intended effect on price
transparency, consistency (by reducing differential reporting of
pharmacy payment adjustments by sponsors), and beneficiary costs.
Given the predominance of the use of performance-contingent
pharmacy payment arrangements by plan sponsors, we do not believe that
the existing requirement that pharmacy price concessions be included in
the negotiated price can be implemented in a manner that achieves the
goals previously discussed: Meaningful price transparency, consistent
application of all pharmacy payment concessions by all Part D sponsors,
and preventing cost-shifting to beneficiaries and taxpayers. Therefore,
to establish a requirement that accomplishes these goals while better
reflecting current pharmacy payment arrangements, we propose to delete
the existing definition of the term ``negotiated prices'' at Sec.
423.100 and add a definition of the term ``negotiated price'' at Sec.
423.100 to mean the lowest amount a pharmacy could receive as
reimbursement for a covered Part D drug under its contract with the
Part D sponsor or the sponsor's intermediary (that is, the amount the
pharmacy would receive net of the maximum possible reduction that could
result from any contingent pharmacy payment arrangement). Specifically,
as noted previously, we propose to delete the current definition of
``negotiated prices'' (in the plural) and to add a new definition of
``negotiated price'' (in the singular) in order to make clear that a
negotiated price can be set for each covered Part D drug, and the
amount of
[[Page 1915]]
pharmacy price concessions may differ on a drug-by-drug basis. Our
proposed definition of negotiated price would specify that the
negotiated price for a covered Part D drug must include all pharmacy
price concessions and any dispensing fees, and exclude additional
contingent amounts (such as incentive fees) if these amounts increase
prices. Under our proposal, we would not change Part D sponsors'
ability to pass-through other, non-pharmacy price concessions and other
direct or indirect remuneration amounts (for example, legal settlement
amounts and risk-sharing adjustments) to enrollees at the point-of-
sale. These proposed provisions are discussed in the following
sections.
Requiring that all pharmacy price concessions be included in the
negotiated price, as proposed, will lead to more accurate comparability
of drug prices, Part D bid pricing, and plan premiums. This increased
level of accuracy should center the beneficiary by allowing them to
better compare between plans' cost sharing and premiums, so that
beneficiaries are able to identify the plan that best meets their
individual needs. Moreover, when negotiated prices and plan premiums
more accurately reflect relative plan efficiencies, there would not be
unfair competitive advantages accruing to one sponsor over another
based on a technical difference in how costs are reported. In short,
because Part D is a market-based approach to delivering prescription
drug benefits, and relies on healthy market competition, we believe the
proposed changes to cost reporting could make the Part D market more
competitive and efficient by allowing for a more consistent, accurate,
``apples to apples'' comparison of prices in the market.
a. All Pharmacy Price Concessions
In this proposed rule, we propose to adopt a new definition of
``negotiated price'' at Sec. 423.100 that would include all pharmacy
price concessions received by the plan sponsor for a covered Part D
drug. The proposed definition would omit the reasonably determined
exception, meaning that all price concessions from network pharmacies,
negotiated by Part D sponsors and their contracted PBMs, would have to
be reflected in the negotiated price that is made available at the
point-of-sale and reported to CMS on a PDE record, even when such price
concessions are contingent upon performance by the pharmacy.
Section 1860D-2(d)(1)(B) of the Act requires that negotiated prices
``shall take into account negotiated price concessions, such as
discounts, direct or indirect subsidies, rebates, and direct or
indirect remunerations, for covered part D drugs . . . .'' We have
previously interpreted this language to mean that some, but not all,
price concessions must be applied to the negotiated price (see, for
example, 70 FR 4244 and 74 FR 1511). Although we continue to believe
that the prior interpretation of ``take into account'' was permissible,
we believe that our initial interpretation may have been overly
definitive with respect to the intended meaning of ``take into
account.'' We believe that a proper reading of the statute supports
requiring that all pharmacy price concessions be applied at the point-
of-sale. As proposed, requiring that all pharmacy price concessions be
applied at the point-of-sale would ensure that negotiated prices ``take
into account'' at least some price concessions and, therefore, would be
consistent with and permitted by the plain language of section 1860D-
2(d)(1)(B) of the Act.
The regulatory change we propose to adopt changes the reporting
requirements for Part D sponsors; it does not affect what sponsors may
arrange in their contracts with network pharmacies regarding payment
adjustments after the point-of-sale. We clarify this point because in
comments on the solicitation in the November 2018 proposed rule (83 FR
62179) regarding a potential policy approach under which all pharmacy
price concessions received by a plan sponsor for a covered Part D drug
would be included in the negotiated price at the point-of-sale, some
commenters posited that CMS requiring that all pharmacy price
concessions be passed through at the point-of-sale, as opposed to being
reported as DIR, would violate the statutory ``non-interference
clause,'' at section 1860D-11(i) of the Act, which specifies that ``the
Secretary . . . may not interfere with the negotiations between drug
manufacturers and pharmacies and PDP sponsors.'' We disagree. Mandating
that all pharmacy price concessions be included in the negotiated price
at the point-of-sale does not interfere with the negotiations between
plan sponsors, their PBMs, and pharmacies. Contracts between sponsors
or their PBMs and pharmacies can continue to provide for performance-
based payment adjustments. The requirement that pharmacy price
concessions be passed through to the point-of-sale price only directly
impacts the price that is used to determine beneficiary cost-sharing
and the information that is populated and reported on the PDE record,
but it does not dictate the amount that is ultimately paid to the
pharmacy or the timing of payments and adjustments.
b. Lowest Possible Reimbursement
To effectively capture all pharmacy price concessions at the point-
of-sale consistently across sponsors, we propose to require that the
negotiated price reflect the lowest possible reimbursement that a
network pharmacy could receive from a particular Part D sponsor for a
covered Part D drug. Under this approach, the price reported at the
point-of-sale would need to include all price concessions that could
potentially flow from network pharmacies, as well as any dispensing
fees, but exclude any additional contingent amounts that could flow to
network pharmacies and thus increase prices over the lowest possible
reimbursement level, such as incentive fees. That is, if a performance-
based payment arrangement exists between a sponsor and a network
pharmacy, the point-of-sale price of a drug reported to CMS would need
to equal the final reimbursement that the network pharmacy would
receive for that drug under the arrangement if the pharmacy's
performance score were the lowest possible. If a pharmacy is ultimately
paid an amount above the lowest possible reimbursement (such as in
situations where a pharmacy's performance under a performance-based
arrangement triggers a bonus payment or a smaller penalty than that
assessed for the lowest level of performance), the difference between
the negotiated price reported to CMS on the PDE record and the final
payment to the pharmacy would need to be reported as negative DIR as
part of the annual report on DIR following the end of the year. For an
illustration of how negotiated prices would be reported under such an
approach, see the lowest cost reimbursement example provided later in
this section of this proposed rule.
By requiring that sponsors assume the lowest possible pharmacy
performance when reporting the negotiated price, we would be
prescribing a standardized way for Part D sponsors to treat the unknown
(final pharmacy performance) at the point-of-sale under a performance-
based payment arrangement, which many Part D sponsors and PBMs have
identified as the most substantial operational barrier to including
such concessions at the point-of-sale. We believe, based on the
overwhelming support received from commenters on the Request for
Information in the November 2017 proposed rule and the potential change
to the definition of negotiated price discussed in the November 2018
[[Page 1916]]
proposed rule, that this is the best approach to achieve our goals, as
noted previously, of--(1) consistency (standardized reporting of
negotiated prices and DIR); (2) preventing cost-shifting to
beneficiaries; and (3) price transparency for beneficiaries, the
government, and other stakeholders.
Regarding consistency in reporting, we believe that the proposed
requirement that the negotiated price reflect the lowest possible
reimbursement that a network pharmacy could receive from a particular
Part D sponsor for a covered Part D drug would, if implemented, provide
a clearer reporting standard for Part D sponsors relative to the
requirements in place today, which require Part D sponsors to assess
which types of pharmacy payment adjustments fall under the reasonably
determined exception. We expect this increased clarity would reduce
sponsor burden in terms of the resources necessary to ensure
compliance. Finally, we believe that requiring all pharmacy price
concessions be included in the negotiated price at the point-of-sale
would improve the quality of drug pricing information available across
Part D plans and thus improve market competition and cost efficiency
under Part D.
Requiring the negotiated price to reflect the lowest possible
pharmacy reimbursement as proposed would move the negotiated price
closer to the final reimbursement for most network pharmacies under
current pharmacy payment arrangements, and thus closer to the actual
cost of the drug for the Part D sponsor. We have learned from the DIR
data reported to CMS and feedback from numerous stakeholders that
pharmacies rarely receive an incentive payment above the original
reimbursement rate for a covered claim. We gather that performance
under most arrangements dictates only the magnitude of the amount by
which the original reimbursement is reduced, and most pharmacies do not
achieve performance scores high enough to qualify for a substantial, if
any, reduction in penalties.
Finally, we propose that all contingent incentive payments (that
is, an amount that is paid to the pharmacy instead of a price
concession from the pharmacy) be excluded from the negotiated price. As
noted previously, we understand that such incentive payments are rare.
Furthermore, even in those instances in which a pharmacy may qualify
for such a payment, including the amount of any contingent incentive
payments to pharmacies in the negotiated price would make drug prices
appear higher at a ``high performing'' pharmacy, which receives an
incentive payment, than at a ``poor performing'' pharmacy, which is
assessed a penalty, and would also reduce price transparency. This
pricing differential could create a perverse incentive for
beneficiaries to choose a ``lower performing'' pharmacy for the
advantage of a lower price. Additionally, Part D sponsors and their
intermediaries previously asserted in public comments on the 2017 and
2018 rules that network pharmacies lose motivation to improve
performance when all performance-based adjustments are required to be
reported up-front. Revising the negotiated price definition as proposed
would mitigate this concern by allowing sponsors and their
intermediaries to motivate network pharmacies to improve their
performance with the promise of future incentive payments that would
increase pharmacy reimbursement from the level of the lowest possible
reimbursement per claim. Further, we emphasize that the proposed
changes would not require pharmacies to be paid in a certain way;
rather we would be requiring standardized reporting to CMS of drug
prices at the point-of-sale.
c. Lowest Possible Reimbursement Example
To illustrate how Part D sponsors and their intermediaries would
report costs under our proposal, we provide the following example.
Suppose that under a performance-based payment arrangement between a
Part D sponsor and its network pharmacy, the sponsor will implement one
of three scenarios: (1) Recoup 5 percent of its total Part D-related
payments to the pharmacy at the end of the contract year for the
pharmacy's failure to meet performance standards; (2) recoup no
payments for average performance; or (3) provide a bonus equal to 1
percent of total payments to the pharmacy for high performance. For a
drug that the sponsor has agreed to pay the pharmacy $100 at the point-
of-sale, the pharmacy's final reimbursement under this arrangement
would be: (1) $95 for poor performance; (2) $100 for average
performance; or (3) $101 for high performance. Under the current
definition of negotiated prices, the reported negotiated price is
likely to be $100, given the reasonably determined exception for
contingent pharmacy payment adjustments. However, under the proposed
definition, for all three performance scenarios, the negotiated price
reported to CMS on the PDE record at the point-of-sale for this drug
would be $95, or the lowest reimbursement possible under the
arrangement. Thus, if a plan enrollee were required to pay 25 percent
coinsurance for this drug, then the enrollee's costs under all
scenarios would be 25 percent of $95, or $23.75, which is less than the
$25 the enrollee would pay today (when the negotiated price is likely
to be reported as $100). Finally, any difference between the reported
negotiated price and the pharmacy's final reimbursement for this drug
would be reported as DIR at the end of the coverage year. Under this
requirement, the sponsor would report $0 as DIR under the poor
performance scenario ($95 minus $95), -$5 as DIR under the average
performance scenario ($95 minus $100), and -$6 as DIR under the high-
performance scenario ($95 minus $101), for every covered claim for this
drug purchased at this pharmacy.
d. Additional Considerations
In order to implement the proposed change, we would leverage
existing reporting mechanisms to confirm that sponsors are
appropriately applying pharmacy price concessions at the point-of-sale.
Specifically, we would likely use the estimated rebates at point-of-
sale field on the PDE record to also collect the amount of point-of-
sale pharmacy price concessions. We also would likely use fields on the
Summary and Detailed DIR Reports to collect final pharmacy price
concession data at the plan and national drug code (NDC) levels.
Differences between the amounts applied at the point-of-sale and
amounts actually received, therefore, would become apparent when
comparing the data collected through those means at the end of the
coverage year. To implement the proposed change at the point-of-sale,
Part D sponsors and their PBMs would load revised drug pricing tables
that reflect the lowest possible reimbursement into their claims
processing systems that interface with contracted pharmacies.
e. Negotiated Prices of Applicable Drugs in the Coverage Gap
The negotiated price of an applicable drug is also the basis by
which manufacturer liability for discounts in the coverage gap is
determined. Section 1860D-14A(g)(6) of the Act provides that, for
purposes of the coverage gap discount program, the term ``negotiated
price'' has the meaning it was given in Sec. 423.100 as in effect as
of the enactment of the Patient Protection and Affordable Care Act
(PPACA), except that it excludes any dispensing fee for the applicable
drug. Under that definition, which is codified in the
[[Page 1917]]
coverage gap discount program regulations at Sec. 423.2305, the
negotiated price is the amount the Part D sponsor (or its intermediary)
and the network dispensing pharmacy (or other network dispensing
provider) have negotiated as the amount such network entity will
receive, in total, for a covered Part D drug, reduced by those
discounts, direct or indirect subsidies, rebates, other price
concessions, and direct or indirect remuneration that the Part D
sponsor has elected to pass through to Part D enrollees at the point-
of-sale, and net of any dispensing fee or vaccine administration fee
for the applicable drug.
In the November 2018 proposed rule (83 FR 62179), we solicited
comment on whether to require sponsors to include pharmacy price
concessions in the negotiated price in the coverage gap. Under such an
approach, the negotiated price of the applicable drug for purposes of
determining manufacturer coverage gap discounts, would include all
pharmacy price concessions as in all other phases of the Part D benefit
under the proposed revision to the definition of negotiated price at
Sec. 423.100. Because the statutory definition of negotiated price for
purposes of the coverage gap discount program references price
concessions that the Part D sponsor has elected to pass through at the
point-of-sale, we explained that we did not believe it would be
appropriate to require sponsors to include all price concessions in the
negotiated price for purposes of the coverage gap discount program.
However, we indicated our belief that there would be authority under
the statute to require sponsors to include all pharmacy price
concessions in the negotiated price for purposes of the coverage gap
discount program because such concessions necessarily affect the amount
that the pharmacy receives in total for a particular applicable drug.
We also noted that pharmacy price concessions account for only a share
of all price concessions a sponsor might receive. Thus, even if a plan
sponsor were required to include all pharmacy price concessions in the
negotiated price of an applicable drug at the point-of-sale, the plan
sponsor must still make an election as to how much of the overall price
concessions (including non-pharmacy price concessions) it receives will
be passed through at the point-of-sale.
In the November 2018 proposed rule, we also sought comment on an
alternative approach under which Part D sponsors would determine how
much of pharmacy price concessions to pass through at the point-of-sale
for applicable drugs in the coverage gap, and beneficiary, plan, and
manufacturer liability would be calculated using this alternate
definition of negotiated price.
The majority of the comments that addressed the possible inclusion
of pharmacy price concessions in the negotiated price of applicable
drugs in the coverage gap expressed support for applying the same
definition of negotiated price in all phases of the Part D benefit, as
they believed maintaining the same definition for all phases of the
benefit would provide more transparency and consistency at the point-
of-sale, minimize beneficiary confusion, and avoid the operational
challenges of having two different rules for applying pharmacy price
concessions to applicable drugs in the coverage gap versus other phases
of the Part D benefit. Some commenters disagreed with our assessment
that CMS has the legal authority to require that all pharmacy price
concessions be included in the negotiated price of applicable drugs in
the coverage gap, as they felt this was at odds with the reference to
``price concessions that the Part D sponsor had elected to pass-through
to Part D enrollees at the point-of-sale'' in the regulatory definition
of ``negotiated price'' at Sec. 423.100 as in effect when the PPACA
was enacted. Commenters noted that if CMS were to adopt the alternative
approach under which sponsors would be required to include pharmacy
price concessions in the negotiated price for applicable drugs in all
phases of the Part D benefit other than the coverage gap, it would be
necessary for CMS to issue very specific guidance explaining how to
operationalize different definitions of ``negotiated price'' for the
coverage gap versus the non-coverage gap phases of the Part D benefit.
Although we continue to believe that section 1860D-14A(g)(6) of the
Act would not preclude us from revising the definition of negotiated
price at Sec. 423.2305 to require Part D sponsors to apply all
pharmacy price concessions for applicable drugs at the point-of-sale,
we are not proposing to adopt such a mandate at this time. As
demonstrated in the Regulatory Impact Analysis of this proposed rule
(sections IV.D.8. and IV.E.2.), allowing plans flexibility with respect
to the treatment of pharmacy price concessions for applicable drugs in
the coverage gap will moderate increases to beneficiary premiums and
government costs.
In summary, under our proposed approach, for non-applicable drugs
in the coverage gap, and during the non-coverage gap phases of the Part
D benefit for applicable drugs, claims would be adjudicated using the
negotiated price determined using the lowest possible reimbursement to
the pharmacy. In contrast, for applicable drugs during the coverage
gap, plans would have the flexibility to determine how much of the
pharmacy price concessions to pass through at the point-of-sale, and
beneficiary, plan, and manufacturer liability in the coverage gap would
be calculated using this alternate negotiated price. Based on comments
we received on the November 2018 proposed rule, we anticipate that if
CMS adopts the proposed approach, we will need to provide technical or
operational guidance to Part D sponsors regarding the calculation of
the gap discount, PDE reporting, and straddle claim processing. We
solicit comment on whether there are other topics CMS will need to
address in new guidance if we finalize the proposed approach. We also
request that commenters with concerns about the feasibility of sponsors
having two different rules for applying pharmacy price concessions to
applicable drugs in the coverage gap versus other phases of the Part D
benefit provide detailed explanations of their concerns, with
specificity and examples.
In addition, we solicit comment on whether, as an alternative to
our proposed approach, we should require that Part D sponsors apply
pharmacy price concessions to the negotiated price of applicable drugs
in the coverage gap. As noted above, we believe that such a requirement
would also be consistent with section 1860D-14A(g)(6) of the Act.
4. Pharmacy Administrative Service Fees
As noted in the November 2018 proposed rule (83 FR 62179 and
62180), we are aware that some sponsors and their intermediaries
believe certain fees charged to network pharmacies--such as ``network
access fees,'' ``administrative fees,'' ``technical fees,'' and
``service fees''--represent valid administrative costs and, thus, do
not believe such fees should be treated as price concessions. However,
pharmacies and pharmacy organizations report that they do not receive
anything of value for such administrative service fees other than the
ability to participate in the Part D plan's pharmacy network.
Thus, we restate the conclusion we provided in the May 2014 final
rule (79 FR 29877): When pharmacy administrative service fees take the
form of deductions from payments to pharmacies for Part D drugs
dispensed to Part D beneficiaries, they clearly represent charges that
offset the sponsor's or its intermediary's operating costs under Part
D. We believe that if
[[Page 1918]]
the sponsor or its intermediary contracting organization wishes to be
compensated for these services and have those costs treated as
administrative costs, such costs should be accounted for in the
administrative costs of the Part D bid. If instead these costs are
deducted from payments made to pharmacies for purchases of Part D
drugs, such costs are price concessions and must be treated as such in
Part D cost reporting. This is the case regardless of whether the
deductions are calculated on a per-claim basis.
The regulations governing the Part D program require that price
concessions be fully disclosed. If not reported at all, these amounts
would result in another form of so-called PBM spread in which inflated
prices contain a portion of costs that should be treated as
administrative costs. That is, even if these amounts did represent
costs for services rendered by an intermediary organization for the
sponsor, then these costs would be administrative service costs, not
drug costs, and should be treated as such. Failure to report these
costs as administrative costs in the bid would allow a sponsor to
misrepresent the actual costs necessary to provide the benefit and thus
to submit a lower bid than necessary to reflect its revenue
requirements (as required at section 1860D-11(e)(2)(C) of the Act and
at Sec. 423.272(b)(1) of the regulations) relative to another sponsor
that accurately reports administrative costs consistent with CMS
instructions.
5. Defining Price Concession (Sec. 423.100)
Section 1860D-2(d)(1)(B) of the Act stipulates that the negotiated
price shall take into account negotiated price concessions, such as
discounts, direct or indirect subsidies, rebates, and direct or
indirect remunerations, for covered Part D drugs. Section 1860D-2(d)(2)
of the Act further requires that Part D sponsors disclose to CMS the
aggregate negotiated price concessions by manufacturers that are passed
through in the form of lower subsidies, lower monthly beneficiary
premiums, and lower prices through pharmacies and other dispensers.
While ``price concession'' is a term important to the adjudication of
the Part D program, it has not yet been defined in the Part D statute
or in Part D regulations and subregulatory guidance. Therefore, to
avoid confusion among Part D sponsors and other stakeholders of the
Part D program resulting from inconsistent terminology, we propose to
add a regulatory definition for the term ``price concession'' at Sec.
423.100 that is consistent with how that term is used in paragraphs
(d)(1)(B) and (d)(2) of section 1860D-2 of the Act.
In considering how to define price concession, we believe it is
important to define the term in a broadly applicable manner, while
maintaining clarity. Accordingly, we propose to define price concession
to include all forms of discounts, direct or indirect subsidies, or
rebates that serve to reduce the costs incurred under Part D plans by
Part D sponsors. The proposed definition would note that price
concessions include but are not limited to discounts, chargebacks,
rebates, cash discounts, free goods contingent on a purchase agreement,
coupons, free or reduced-price services, and goods in kind.
We believe the proposed approach would be consistent with the
statute, support consistent accounting by Part D sponsors of amounts
that are price concessions, and ensure that certain forms of discounts
are not inappropriately excluded from being considered price
concessions. An alternative would be not to define ``price concession''
at all. However, this option would not support consistent accounting of
amounts that are price concessions among Part D sponsors, which we
believe is particularly important in light of the proposed change to
the definition of negotiated price.
We note that adopting the proposed definition of price concession
would not affect the way in which price concessions must be accounted
for by Part D sponsors in calculating costs under a Part D plan.
Defining the term ``price concession'' as proposed would not require
the renegotiation of any contractual arrangements between a sponsor and
its contracted entities. Therefore, the proposed definition of price
concession has no impact under the federal requirements for Regulatory
Impact Analyses.
III. Requests for Information
A. Request for Information: Prior Authorization for Hospital Transfers
to Post-Acute Care Settings During a Public Health Emergency
We are committed to ensuring that hospitals, post-acute care
facilities (including long-term care hospitals (LTCHs), inpatient
rehabilitation facilities (IRFs), and skilled nursing facilities
(SNFs)), physicians, and MA organizations have the tools necessary to
provide access to appropriate care to patients without unnecessary
delay during a public health emergency (PHE). Throughout 2020 during
the Coronavirus Disease 2019 Public Health Emergency (COVID-19 PHE), we
consistently issued guidance to address permissible flexibilities for
MA organizations as part of an ongoing effort to help MA enrollees, and
the health care systems that serve them, avoid delays and disruptions
in care. We recognize that any delays or disruptions in care that might
transpire within the MA program could have a ripple effect and also
negatively impact the timely provision of appropriate care to patients
covered under payer systems external to MA (for example, employer-
sponsored insurance). Additionally, we recognize the positive impact
that payers in general can have through the adoption of flexibilities
that support hospitals' ability to effectively manage resources when a
hospital experiences a substantial uptick in hospitalizations.
As a result of the guidance and clarification that we issued
throughout 2020, a large proportion of MA organizations opted to relax
or completely waive their prior authorization requirements with respect
to patient transfers between hospitals and post-acute care facilities
during plan year 2020, consistent with our guidance encouraging
flexibility to ensure access to care. However, as the PHE continued
into 2021, many MA organizations reinstated prior authorization
requirements, which some stakeholders reported contributed to capacity
issues and delays in care within hospital acute care settings. For
example, one stakeholder reported that only 5 percent of intensive care
unit (ICU) beds were open in their state during the month of August
2021, and stated that the scarcity of available beds could be mitigated
if more MA organizations reinstated waivers on prior authorization
requirements for patient transfers. Another stakeholder reported that
it was not uncommon for a hospital to wait up to 3 business days to
receive a decision from an MA organization for a request for a patient
transfer--a delay which prevented hospitals from moving patients to the
next appropriate care setting in a timely manner and forced the
unnecessary use of acute-care beds. The same stakeholder reported that
a high rate of initial denials from MA organizations also contributed
to delays in patient transfer. We acknowledge our responsibility to
ensure that our programs' policies do not hinder access to care,
especially during a public health emergency. Therefore, in response to
these reports and the uptick in COVID-19 hospitalizations across the
country, we are seeking information from stakeholders in order to
assess the impact of MA organizations' use of prior authorization or
other utilization management criteria during certain
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PHEs. Through this request for information (RFI), CMS seeks additional
information from all affected stakeholders, especially MA
organizations, hospitals, post-acute care facilities, professional
associations, states, and patient advocacy groups regarding the effects
of both the relaxation of and reinstatement of prior authorizations on
patient transfers during a PHE.
We remain mindful of the impact the MA program's policies have on
the health care system as a whole, and strongly encourage MA
organizations to continuously re-assess the need for flexibilities in
their utilization management practices. We note that with regard to
prior authorization and other utilization management practices, we
permit MA organizations the choice to uniformly waive or relax plan
prior authorization requirements at any time in order to facilitate
access to care, even in the absence of a disaster, declaration of a
state of emergency, or PHE. Generally, MA organizations are required to
ensure that enrollees are notified of changes in plan rules of this
type in accordance with Sec. 422.111(d); however, when the provisions
under Sec. 422.100(m)(1) go into effect during a disaster or emergency
as they did during the COVID-19 PHE, MA organizations are permitted to
immediately implement plan changes that benefit enrollees, including a
waiver of prior authorization requirements, without the 30-day
notification requirement at Sec. 422.111(d)(3).
We invite the public to submit comments for consideration as CMS
assesses the impact of MA organizations' prior authorization
requirements for patient transfer on a hospital's ability to
effectively manage resources and provide appropriate and timely care
during a PHE. The primary objective of this RFI is for us to glean
information from stakeholders about the effects of MA organizations'
prior authorization requirements for patient transfers on a hospital's
ability to furnish the appropriate care to patients in a timely manner
in the context of a PHE. This is a general RFI related to prior
authorizations on patient transfers during any PHE. While many
commenters may choose to provide information in the context of the
COVID-19 PHE, we welcome and encourage commenters to provide
information in the context of any PHE.
Responses to this RFI may include, but are not limited to the
following:
The overall impact of both the relaxation and
reinstatement of prior authorization requirements for patient transfer
by MA organizations on the provision of appropriate patient care in
hospital systems.
The overall impact of both the relaxation and
reinstatement of prior authorization requirements for patient transfer
on MA organizations.
Wait times for receiving a response from an MA
organization about the authorization of a patient transfer.
Information pertaining to industry guidelines that are
used to inform prior authorization, including the extent to which such
guidelines are evidence-based, the degree of transparency that exists
for such guidelines, and the extent to which such guidelines are
standardized.
With respect to MA organizations, the denial rates and
associated burden, including rates at which denials are upheld and
overturned, for prior authorizations for patient transfer from
hospitals to post-acute care facilities.
Any consequences of delayed patient transfer from
hospitals to post-acute care facilities.
Recommendations for how CMS can accommodate hospital
systems that face capacity issues through policy changes in the MA
program.
Examples of any contrast in a state's policies for payers
(for example, Medicaid managed care) with respect to prior
authorizations for patient transfer that do not pertain to MA
organizations, and the effects of such policies on hospitals systems'
ability to effectively manage resources.
We request that all respondents provide complete, clear, and
concise comments that include, where practicable, data and specific
examples.
B. Request for Information: Building Behavioral Health Specialties
Within MA Networks
CMS is dedicated to ensuring that MA beneficiaries have access to
provider networks sufficient to provide covered services in accordance
with our standards described in section 1852(d)(1) of the Act and in
Sec. Sec. 422.112(a) and 422.114(a)(1). Accordingly, CMS strengthened
network adequacy rules for MA plans by codifying our network adequacy
standards at Sec. 422.116 through the June 2020 final rule.
Currently, we require MA organizations to submit data for
behavioral health providers, specifically psychiatry (provider-
specialty type) and inpatient psychiatric facility services (facility-
specialty type), using the Health Service Delivery (HSD) tables. The
HSD tables are submitted to CMS during an organization's formal network
review and are utilized to demonstrate compliance with network adequacy
standards. The HSD tables must list every provider and facility with a
fully executed contract in the organization's network, and are uploaded
to the Health Plan Management System (HPMS) for an automated review. MA
plans must have sufficient providers with a certain time and distance
of 85 or 90 percent of beneficiaries residing the plan's service area,
depending on the type of counties in the service area, under Sec.
422.116. We also encouraged plans to provide more choices for enrollees
to access care using telehealth for certain specialties, including
psychiatry, through our policy under Sec. 422.116(d)(5), while
maintaining enrollees' right to access in person care for these
specialty types. To encourage and account for telehealth providers in
contracted networks, Sec. 422.116(d)(5) provides MA plans a 10-
percentage point credit towards the percentage of beneficiaries that
reside within published time and distance standards when the plan
includes in its network telehealth providers for certain specialties.
However, despite requiring a minimum number of behavioral health
providers and encouraging use of telehealth providers, CMS understands
that MA organizations may experience difficulties when building an
adequate network of behavioral health providers.
In order to increase our understanding of issues related to access
to behavioral health specialties for enrollees in MA plans, we are
interested in comments from industry stakeholders related to the
challenges MA organizations face when building an adequate network of
behavioral health providers for MA plans. Therefore, we invite comment
from interested stakeholders regarding these issues. Comments for this
RFI can include, but are not limited to:
Challenges related to a lack of behavioral health provider
supply in certain geographic regions for beneficiaries, health plans,
and other stakeholders;
Challenges related to accessing behavioral health
providers for enrollees in MA health plans, including wait times for
appointments;
The extent to which a behavioral health network affects a
beneficiary's decision to enroll in an MA health plan;
Challenges for behavioral health providers to establish
contracts with MA health plans;
Providers' inability or unwillingness to contract with MA
plans, including issues related to provider reimbursement;
Opportunities to expand services for the treatment of
opioid addiction and substance use disorders;
The overall impact of potential CMS policy changes as it
relates to
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network adequacy and behavioral health in MA health plans, including in
rural areas that may have provider shortages;
Suggestions from industry stakeholders on how to address
issues with building adequate behavioral health networks within MA
health plans.
C. Request for Comment on Data Notification Requirements for
Coordination-Only D-SNPs (Sec. 422.107(d))
Section 50311(b) of the BBA of 2018 amended section 1859(f) of the
Act by creating a new paragraph (8)(D)(i)(I) to require that the
Secretary establish additional integration requirements for D-SNPs'
contracts with State Medicaid agencies. In the April 2019 final rule,
we implemented section 1859(f)(8)(D)(i)(I) of the Act by establishing
at Sec. 422.107(d) that any D-SNP that is not a FIDE SNP or HIDE SNP
is subject to an additional contracting requirement effective January
1, 2021. Under this new requirement for the contract that is required
between the D-SNP and the State Medicaid agency, the D-SNP is required
to notify the State Medicaid agency, or individuals or entities
designated by the State Medicaid agency, of hospital and skilled
nursing facility (SNF) admissions for at least one group of high-risk
full-benefit dual eligible individuals, as determined by the State
Medicaid agency.
These data notification requirements have only been in effect for a
few months, all of which coincided with the COVID-19 public health
emergency. Through this proposed rule we invite MA organizations,
States, and other stakeholders to submit comments on their experience
implementing the data notification requirements thus far and any
suggested improvements for CMS consideration in future rulemaking.
D. Collection of Information Requirements
This proposed rule contains several requests for information. In
accordance with the implementing regulations of the Paperwork Reduction
Act of 1995 (PRA), specifically 5 CFR 1320.3(h)(4), this general
solicitation is exempt from the PRA. Facts or opinions submitted in
response to general solicitations of comments from the public,
published in the Federal Register or other publications, regardless of
the form or format thereof, provided that no person is required to
supply specific information pertaining to the commenter, other than
that necessary for self-identification, as a condition of the agency's
full consideration, are not generally considered information
collections and therefore not subject to the PRA.
We note that these RFIs are issued solely for information and
planning purposes; they do not constitute a Request for Proposals
(RFPs), applications, proposal abstracts, or quotations. These RFIs do
not commit the U.S. Government to contract for any supplies or services
or make a grant award. Further, we are not seeking proposals through
these RFIs and will not accept unsolicited proposals. Respondents are
advised that the U.S. Government will not pay for any information or
administrative costs incurred in response to these RFIs; all costs
associated with responding to these RFIs will be solely at the
interested party's expense. We note that not responding to these RFIs
does not preclude participation in any future procurement, if
conducted. It is the responsibility of the potential respondents to
monitor these RFI announcements for additional information pertaining
to these requests. In addition, we note that we will not respond to
questions about the policy issues raised in these RFIs.
We will actively consider all input as we develop future plans and
policies. We may or may not choose to contact individual respondents.
Such communications would be for the sole purpose of clarifying
statements in the respondents' written responses. Contractor support
personnel may be used to review responses to these RFIs. Responses to
this notice are not offers and cannot be accepted by the Government to
form a binding contract or issue a grant. Information obtained as a
result of these RFIs may be used by the Government for program planning
on a non-attribution basis. Respondents should not include any
information that might be considered proprietary or confidential. These
RFIs should not be construed as a commitment or authorization to incur
cost for which reimbursement would be required or sought. All
submissions become U.S. Government property and will not be returned.
In addition, we may publicly post the public comments received, or a
summary of those public comments.
IV. Collection of Information Requirements
Under the Paperwork Reduction Act of 1995 (PRA) (44 U.S.C. 3501 et
seq.) we are required to provide 60-day notice in the Federal Register
and solicit public comment before a ``collection of information''
requirement is submitted to the Office of Management and Budget (OMB)
for review and approval. For the purposes of the PRA and this section
of the preamble, collection of information is defined under 5 CFR
1320.3(c) of OMB's implementing regulations.
In order to fairly evaluate whether an information collection
should be approved by OMB, section 3506(c)(2)(A) of the PRA requires
that we solicit comment on the following issues:
The need for the information collection and its usefulness
in carrying out the proper functions of our agency.
The accuracy of our estimate of the information collection
burden.
The quality, utility, and clarity of the information to be
collected.
Recommendations to minimize the information collection
burden on the affected public, including automated collection
techniques.
We are soliciting public comment on each of these issues for the
following sections of this document that contain information collection
requirements.
A. Wage Data
To derive mean costs, we are using data from the most current U.S.
Bureau of Labor Statistics' (BLS's) National Occupational Employment
and Wage Estimates for all salary estimates (https://www.bls.gov/oes/current/oes_nat.htm), which, at the time of drafting of this rule,
provides May 2020 wages. In this regard, Table 4 presents BLS' mean
hourly wage along with our estimated cost of fringe benefits and
overhead (calculated at 100 percent of salary), and our adjusted hourly
wage.
Table 4--National Occupational Employment and Wage Estimates
----------------------------------------------------------------------------------------------------------------
Fringe
Occupation Mean hourly benefits and Adjusted
Occupation title code wage ($/hr) overhead ($/ hourly wage ($/
hr) hr)
----------------------------------------------------------------------------------------------------------------
Business Operation Specialists, All Other....... 13-1198 40.53 40.53 81.06
Compliance Officers............................. 13-1041 36.35 36.35 72.70
Computer and Information Systems Managers....... 11-3021 77.76 77.76 155.52
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Lawyer.......................................... 23-1011 71.59 71.59 143.18
Software and Web Developers..................... 15-1250 52.86 52.86 105.72
----------------------------------------------------------------------------------------------------------------
As indicated, we are adjusting our employee hourly wage estimates
by a factor of 100 percent to account for fringe benefits and overhead
costs that vary from employer to employer and because methods of
estimating these costs vary widely from study to study. We believe that
doubling the hourly wage to estimate total cost is a reasonably
accurate estimation method.
B. Proposed Information Collection Requirements (ICRs)
The following ICRs are listed in the order of appearance within
section II. of this proposed rule.
1. ICRs Regarding Enrollee Participation in Plan Governance (Sec.
422.107)
The proposed requirement and burden for D-SNPs to create one or
more enrollee advisory committees will be submitted to OMB for review
under control number 0938-TBD (CMS-10799). At this time, the control
number has yet to be determined, but it will be assigned by OMB upon
their clearance of this proposed rule's collection of information
request. OMB will set out an expiration date upon their approval of the
final rule's collection of information request.
The proposed requirement and burden for D-SNPs to update audit
protocols to require documentation of the enrollee advisory committees
will be submitted to OMB for review under control number 0938-1395
(CMS-10717).
a. Creating One or More Enrollee Advisory Committees
At Sec. 422.107(f), we propose that any MA organization offering a
D-SNP must establish one or more enrollee advisory committees at the
State level or other service area level in the State to solicit direct
input on enrollee experiences. We also propose at Sec. 422.107(f) that
the committee include at least a reasonably representative sample of
the population enrolled in the dual eligible special needs plan, or
plans, or other individuals representing those enrollees and solicit
input from these individuals or their representatives on, among other
topics, ways to improve access to covered services, coordination of
services, and health equity for underserved populations.
The burden of establishing and maintaining an enrollee advisory
committee is variable due to the flexibilities MA organizations would
have to implement the proposed requirements. We believe that D-SNPs
should work with enrollees and their representatives to establish the
most effective and efficient process for enrollee engagement, and
therefore, we chose not to propose the specific: (1) Frequency; (2)
location; (3) format; (4) participant recruiting and training methods;
(5) number of committees (for example, one committee at the State level
to serve all of the MA organization's D-SNPs in that State or more than
one committee); (6) utilization of existing committees which would meet
the requirements of both Sec. Sec. 438.110 and 422.107(f) (we expect
this approach to be used by FIDE and HIDE SNPs); (7) use and adoption
of telecommunications technology; and (8) other parameters. Instead,
the only requirements proposed in this rule for an MA organization
offering one or more D-SNPs in a State would be to establish and
maintain one or more enrollee advisory committees that serve the D-SNPs
offered by the MA organization and for that committee to solicit input
on, among other topics, ways to improve access to covered services,
coordination of services, and health equity for underserved
populations. The enrollee advisory committee must include at least a
reasonably representative sample of the population enrolled in the D-
SNP(s), or other individuals representing those enrollees. The enrollee
advisory committee may also advise managed care plans under title XIX
of the Act offered by the same parent organization as the MA
organization offering a D-SNP.
To determine the burden for MA organizations to establish the
proposed enrollee advisory committees, we reviewed two estimates from
similar committees.
First, the May 2016 final rule (81 FR 27778) estimated it will take
6 hours annually for a business operations specialist to establish and
maintain the LTSS member advisory committee requirement codified at
Sec. 438.110 for Medicaid managed care plans.
Second, in 2021 we conducted an informal survey of the three South
Carolina MMPs under the capitated FAI demonstration that are required
to conduct meetings quarterly and highly value their advisory
committees. The MMPs surveyed estimated an annual average of 240 hours
(or 60 hours per meeting) to recruit members and establish and maintain
the committee. We expect these efforts to include outreach and
communication to members, developing meeting agendas, scheduling
participation of presenters, preparing meeting materials, identifying
meeting location and technology, D-SNP staff attendance at the meeting,
and disseminating enrollee feedback to D-SNP and MA organization staff.
Due to the variety of flexibilities in creating the proposed
enrollee advisory committee, detailed in the opening paragraph of this
ICR, we expect the average time and annual cost for a MA organization
to establish and hold an enrollee advisory committee meeting to be
somewhere between 6 hours estimated for the requirement at Sec.
438.110 and 240 hours as reported by MMPs. We believe this large
difference in the time spent comes from two sources: (1) the
requirement that the committee created by MMPs meet quarterly rather
than annually and (2) MMPs find value in their committees and have
invested more staff and resources to recruit enrollees, and prepare for
and hold meetings. For example, MMPs often provide transportation to
meetings, refreshments, and nominal incentives for participation, none
of which is required by the capitated FAI demonstration or this
proposed rule. We have used a 40-hour estimate and the services of a
business compliance officer to assess burden with the understanding
that a wide variety of approaches would probably be used.
Each MA organization offering one or more D-SNPs in a State would
decide how to establish an enrollee advisory committee based on the MA
organization's approach to obtaining maximal input from enrollees
leading to the highest quality enrollee experience. Because of this
wide variability, we
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solicit stakeholder comments on our assumptions and burden estimates.
For purposes of this proposed rule for establishing an enrollee
advisory committee, we are estimating each MA organization would spend
40 hours at a cost of $3,242 (40 hr x $81.06/hr for a business
operation specialist).
We believe all FIDE SNPs and HIDE SNPs that provide LTSS currently
have an enrollee advisory committee since they have a Medicaid managed
care plan that must comply with Sec. 438.110. Of the 596 D-SNP PBPs
for CY 2021, we estimate 478 do not have a corresponding Medicaid
managed care plan that provides LTSS. Several of these D-SNP PBPs are
in the same State and under the same contract, which means only one
enrollee advisory committee is necessary to meet the proposed
requirement. Therefore, we estimate MA organizations operating D-SNPs
will need to establish 260 new enrollee advisory committees.
Thus, the aggregate minimal annual burden for MA organizations
operating D-SNPs to meet the proposed requirements of Sec. 422.107(f)
is 10,400 hours (260 new committees x 40 hr per committee) at a cost of
$843,024 (10,400 hr x $81.06/hr). As stated above, the proposed
requirement and burden will be submitted to OMB for review under
control number 0938-TBD (CMS-10799).
b. Updates to Audit Protocols
As noted in section II.A.3. of this proposed rule, we anticipate
updating the CMS SNP Care Coordination audit protocols \142\ for MA
organizations offering one or more D-SNPs to require documentation,
such as a committee member list and meeting minutes, of the enrollee
advisory committee meetings. Currently, control number 0938-1395 (CMS-
10717) estimates the audit protocol and data request burden at 701
hours per MA organization at an average hourly cost of $87.00/hr,
totaling $60,987 per MA organization (701 hr x $87.00/hr). We believe
MA organizations offering D-SNPs would retain a committee member list
and meeting minutes as part of customary business practices; therefore,
we do not believe reporting this documentation on the enrollee advisory
committee would impact our currently approved 701 hr audit protocol
estimate.
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\142\ See https://www.cms.gov/Medicare/Compliance-and-Audits/Part-C-and-Part-D-Compliance-and-Audits/ProgramAudits.
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While we do not anticipate any changes to our active time
estimates, if this proposal is finalized we would revise the SNP Care
Coordination audit protocol prior to the effective date of the rule to
provide stakeholders the ability to comment on the contents of the
document. The CMS-10717 package would be made available to the public
for review/comment under the standard PRA process which includes the
publication of 60- and 30-day Federal Register notices and the posting
of the collection of information documents on our PRA website.
2. ICRs Regarding Standardizing Housing, Food Insecurity, and
Transportation Questions on Health Risk Assessment (Sec. 422.101)
The following proposed HRA question changes will be submitted to
OMB for review under control number 0938-TBD (CMS-10799). At this time,
the control number has yet to be determined, but it will be assigned by
OMB upon their clearance of this proposed rule's collection of
information request. OMB will set out an expiration date upon their
approval of the final rule's collection of information request.
The proposed changes to our SNP audit protocols will be submitted
to OMB for review under control number 0938-1395 (CMS-10717). Subject
to renewal, the control number is currently set to expire on May 31,
2024. It was last approved on May 8, 2021, and remains active.
a. Added HRA Questions
As described in section II.A.4. of this proposed rule, we propose
requiring that SNPs include specific questions on housing stability,
food security, and access to transportation specified in sub-regulatory
guidance as part of their HRAs. This proposal, if finalized, would
result in SNPs having a more complete picture of the risk factors that
may inhibit beneficiaries from accessing care and achieving optimal
health outcomes and independence. We do not believe that collecting
this information would require any additional efforts from SNPs outside
of customary updates to the HRA tools. Due to the current requirement
at Sec. 422.101(f) that the HRA include an assessment of the
individual's physical, psychosocial, and functional needs, we believe
that many SNPs are already including questions related to housing
stability, food security, and access to transportation in their HRA
tools. Therefore, if this proposal is adopted, most SNPs would revise
their HRA tools to use our standardized questions. If a SNP is not
already asking these questions, we do not predict the addition of
questions on these three topics would lengthen the time to administer a
typical HRA.
CMS does not currently collect specific data elements from HRAs for
all SNP enrollees. By standardizing HRA questions in our proposed rule,
CMS would be able to collect those specific data elements; however, CMS
will not be collecting data elements from the HRA as part of this
collection of information.
We estimate a one-time burden (over the next three years) for the
parent organizations offering SNPs to update their HRA tools in their
care management systems and adopt our standardized questions on housing
stability, food security, and access to transportation. It is possible
that we would change the standardized questions in the future, thereby
making the burden of our proposal more than a one-time burden. However,
we have no plans at this point to change the standardized questions
once we establish them. Therefore, we are unable to reliably estimate
the additional burden in subsequent years.
We assume that each parent organization with one or more SNPs would
update the care management system where an enrollee's HRA responses are
recorded. We believe that it would take a software programmer 3 hours
at $105.72/hr to update the care management system resulting in a cost
of $317 (3hr x $105.72/hr) per parent organization. For CY 2021, there
are 123 parent organizations with a SNP PBP. In aggregate, we estimate
a one-time burden for updating the HRA tool of 369 hr (123 parent
organizations x 3 hr) at a cost of $39,011 (369 hr x $105.72/hr). After
the finalization and implementation of our proposed rule, we will
reassess the impact of future updates to these HRA questions. As stated
above, the proposed requirements and burden will be submitted to OMB
for review under control number 0938-TBD (CMS-10799).
b. Updates to Audit Protocols
The proposed change to the HRA would also require an update to the
CMS SNP Care Coordination audit protocols \143\ that ensure the
completed HRA includes the assessment of housing stability, food
security, and access to transportation. Currently, audit protocol and
data request burden are estimated at 701 hours per MA organization at
an average hourly cost of $84.00/hr, totaling $58,884 per MA
organization.
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\143\ See https://www.cms.gov/Medicare/Compliance-and-Audits/Part-C-and-Part-D-Compliance-and-Audits/ProgramAudits.
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We do not believe the changes to SNP audit protocols would add more
time to the 701-hour audit protocol estimate as
[[Page 1923]]
we are adding a confirmation that the SNP's HRA includes the proposed
changes as part of the SNP Care Coordination Audit protocols.
While we do not anticipate any changes to our active time
estimates, if this proposal is finalized, we would revise the audit
protocol documents prior to the effective date of the rule to provide
stakeholders the ability to comment on the contents of the document.
The CMS-10717 package would be made available to the public for review/
comment under the standard PRA process which includes the publication
of 60- and 30-day Federal Register notices and the posting of the
collection of information documents on our PRA website.
As stated in section II.A.4. of this proposed rule, CMS will
consider collecting data from the SNPs on responses to the specified
HRA questions. However, we are not proposing such requirements at this
time. We welcome comment on our assumptions regarding the collection of
information burden for this proposal.
3. ICRs Related to Refining Definitions for Fully Integrated and Highly
Integrated D-SNPs (Sec. 422.2)
The following proposed changes will be submitted to OMB for review
under control number 0938-TBD2 (CMS-10796). At this time, the control
number has yet to be determined, but it will be assigned by OMB upon
their clearance of this proposed rule's collection of information
request. OMB will set out an expiration date upon their approval of the
final rule's collection of information request.
As described in section II.A.5. of this proposed rule, we propose
several changes to the definitions of FIDE SNPs and HIDE SNPs at Sec.
422.2 that we believe will ultimately help to differentiate various
types of D-SNPs and clarify options for beneficiaries and stakeholders.
Our proposal for the FIDE SNP definition requires these plans to have
exclusively aligned enrollment, cover Medicare cost-sharing, and cover
the Medicaid benefits of home health, DME, and behavioral health
through a capitated contract with the State Medicaid agency. We propose
to require that each FIDE SNP's and HIDE SNP's capitated contract with
the State Medicaid agency apply to the entire service area for the D-
SNP for plan year 2025 and subsequent years. We also propose to codify
existing policy outlined in sub-regulatory guidance to permit, subject
to CMS approval, specific limited benefit carve-outs for FIDE SNPs and
HIDE SNPs through the State Medicaid agency contract submission
process.
Due to the proposed changes in the definition of FIDE SNP and HIDE
SNP, a D-SNP may need to update its contract with the State Medicaid
agency to come into compliance with the proposed changes at Sec.
422.2. The currently approved annual burden estimate for updating the
State Medicaid agency contract is 30 hours per D-SNP as described in
OMB control number 0938-0753 (CMS-R-267). While the proposed changes
may result in a one-time change to the contract, we believe the changes
to the contract language would be relatively minor (even though the
changes are substantive in nature) and part of routine updates to
contracts such as changes of dates. We also believe that the contract
changes would be subsumed in the 30-hour burden estimate for updating
the contract annually. Therefore, we do not estimate our proposed
changes to these definitions at Sec. 422.2 would impact our currently
approved annual 30 hr contracting burden estimate for D-SNPs.
The proposed changes to the FIDE SNP and HIDE SNP definitions may
change how D-SNPs attest when submitting their State Medicaid agency
contract to CMS. The burden is currently estimated under OMB control
number 0938-0935 (CMS-10237). We do not estimate D-SNPs would
experience an increase in their per response time or effort to submit
the State Medicaid agency contract to CMS.
However, if proposed changes to the FIDE and HIDE definitions are
finalized, then we would update the content of the collection of
information to reflect the changes to Sec. 422.2. If this proposal is
finalized, we would revise the 5.11 D-SNP State Medicaid Agency
Contract Matrix and 5.12 D-SNP State Medicaid Agency Contract Matrix
documents connected to control number 0938-0935 (CMS-10237) and move
these documents to control number 0938-TBD2 (CMS-10796). We believe
including these forms in a separate OMB control number 0938-TBD2 (CMS-
10796) exclusively for the D-SNP State Medicaid agency contracts is
more operationally consistent with the collection of information
required from MA organizations.
a. Service Area Overlap Between HIDE SNPs and Companion Medicaid Plans
Besides the updates to the documents currently under control number
0938-0935 (CMS-10237) described in this section, section II.A.5.f. of
this proposed rule would require the service area of a FIDE SNP or HIDE
SNP to overlap with companion Medicaid plans; therefore, the 20 HIDE
SNPs that have service area gaps with their affiliated MCOs would make
a business decision regarding how to comply with the requirement in
addition to updating the State Medicaid agency contract with the D-SNP.
We believe that only one-third of the 20 impacted D-SNPs, or 7 D-SNPs,
would choose to remain a HIDE SNP. The remaining 13 D-SNPs would
contract with the State as a non-HIDE D-SNP and not incur additional
burden.
A D-SNP that wishes to remain a HIDE SNP would submit a new D-SNP
PBP for the service area that does not overlap with the D-SNP's
companion Medicaid plan during the annual bid submission process (OMB
control number 0938-0763 (CMS-R-262)). Also, under the annual bid
submission process, the existing HIDE SNP would reduce their MA service
area to that which overlaps with the companion Medicaid plan.
The currently approved annual burden estimate for D-SNPs to update
PBPs is 35.75 hours per MA contract as described in OMB control number
0938-0763 (CMS-R-262). We do not estimate D-SNPs would experience an
increase in their response time or effort to submit the bid to CMS.
Alternatively, to remain a HIDE SNP, the MA organization can work
with the State Medicaid agency to expand the service area of the
companion Medicaid plan to align with the D-SNP service area. However,
State Medicaid procurement time frames and contracting strategies may
not provide the 20 D-SNPs impacted by the proposed the opportunity to
expand the service area of the companion Medicaid plan in CY2025.
In section II.A.5.f. of this proposed rule, we discuss alternatives
to the proposed changes to the FIDE SNP and HIDE SNP definitions
regarding service area overlap with the companion Medicaid plan. For
example, we are considering requiring a minimum level of service area
overlap for the FIDE SNP or HIDE SNP and the companion Medicaid plans
rather than full overlap. We request comment on how these alternatives
may change the estimates for impacted D-SNPs if they were finalized.
4. ICRs Related to Additional Opportunities for Integration Through
State Medicaid Agency Contracts (Sec. 422.107)
As described in section II.A.6. of this proposed rule, we propose
to add a new paragraph (e) at Sec. 422.107 to describe conditions
through which States may require certain contract terms for D-SNPs and
how CMS would facilitate
[[Page 1924]]
compliance with those contract terms. Proposed paragraph (e)(1) would
allow States, through the State Medicaid agency contract with D-SNPs,
to require that certain D-SNPs with exclusively aligned enrollment (a)
establish MA contracts that only include one or more D-SNPs within a
State, and (b) integrate materials and notices for enrollees. A more
detailed discussion of the proposed requirements and associated burden
follows:
a. State Medicaid Agency Contract Requirements
The following proposed changes will be submitted to OMB for review
under control number 0938-TBD2 (CMS-10796). At this time, the control
number has yet to be determined, but it will be assigned by OMB upon
their clearance of this proposed rule's collection of information
request. OMB will set out an expiration date upon their approval of the
final rule's collection of information request.
For States that opt to require the contract requirements at
proposed Sec. 422.107(e), States and plans would be required to modify
the existing State Medicaid agency contract. These modifications would
document the D-SNP's responsibility to only enroll dually eligible
individuals who receive coverage of Medicaid benefits from the D-SNP,
integrate member materials, and request that CMS establish an MA
contract limited to D-SNPs within the State.
(1) State Burden
Section 1903(a)(7) of the Act requires the Federal government to
pay a match rate for administrative expenses. Since cost is split
between the State Medicaid agency and the Federal government, we split
in half the total costs, half of which the States incur and half of
which the Federal government incurs, associated with administering the
Medicaid program. The Federal government's cost is presented in the RIA
section of this rule (see section V.D.3).
For each State Medicaid agency, it would take a total of 24 hours
at $143.18/hr for State staff to update the State Medicaid agency's
contract with the D-SNPs in its market to address the changes in this
proposed rule. This estimate includes the cost to negotiate with the D-
SNPs on contract changes and engage with CMS to ensure contract changes
meet the proposed requirements at Sec. 422.107(e).
Based on our experience, we expect that each State Medicaid agency
will establish uniform contracting requirements for all D-SNPs
operating in their market. We are uncertain of the exact number of
States that would opt to require these proposed contract changes over
the course of the first 3 years after the effective date (contract
years 2025 to 2027). Based on our previous work with States as part of
the capitated FAI demonstration and implementing the D-SNP integrations
requirements established by the BBA of 2018, we estimate as few as five
and as many as 20 States may opt to make these changes in their
contracts with D-SNPs and their administration of their programs. Based
on the number of States currently collaborating with CMS on Medicare
and Medicaid integration and the States likely to transition from MMP-
based to D-SNP-based integrated care approaches, we believe there will
be 12 states that implement this rule in the first 3 years. We further
expect these 12 States to implement this one-time change during the
first year it is effective.
Section 1903(a)(7) of the Act requires the Federal government to
pay half the States' administrative costs. Therefore, for purposes of
the COI we interpret that the states will incur costs for only 12 hours
(0.5 x 24 hours); the other 12 hours of work are paid for by the
Federal government and therefore we account for these other 12 hours in
the RIA. This division of the 24 hours into two 12-hour parts is also
consistent with COI requirements that aggregate amounts reflect hour
and wage/hr burden. Thus, the cost to each State would be $1,718 per
State (1 State x 12 hr x $143.18/hr). The aggregate burden to 12 States
would be 144 hours (12 States x 12 hours/State) at an aggregate one-
time cost of $20,618 (144 hr x $143.18/hr). After this first-year one-
time requirement is satisfied, and given the uncertainty involved in
estimating State behavior, we are estimating zero burden in subsequent
years on States.
As mentioned previously, the other half of the burden will be
presented in the RIA.
(2) MA Organization Burden
For the initial year, we expect each affected D-SNP would take 8
hours at $143.18/hr for a lawyer to update the contract with the State
Medicaid agency to reflect the revised and new provisions proposed in
this rule at Sec. 422.107(e). Based on our assumptions of States
likely to opt to require the proposed contract changes, we estimate
between 40 to 80 MA organizations would be impacted in the first three
years. Since we are uncertain of which extreme to use, we use the
average, 60 MA organizations per year. We further expect the updates to
be done in the first year these regulations are effective. In aggregate
we estimate a one-time burden of 480 hours (60 MA organizations x 8 hr)
at a cost of $68,726 (480 hr x $143.18/hr).
b. Limiting Certain Medicare Advantage Contracts to D-SNPs
The following proposed changes regarding additional Part C
application respondents will be submitted to OMB for review under
control number 0938-0935 (CMS-10237). Subject to renewal, the control
number is currently set to expire on January 31, 2024. It was last
approved on January 19, 2021 and remains active.
The following proposed changes regarding additional Part D
application respondents will be submitted for OMB approval under
control number 0938-0936 (CMS-10137). Subject to renewal, the control
number is currently set to expire on July 31, 2024. It was last
approved on July 27, 2021 and remains active.
We propose at Sec. 422.107(e) to codify a pathway by which States
would require and CMS would permit MA organizations--through the
existing MA application process--to establish MA contracts that only
include one or more D-SNPs with exclusively aligned enrollment within a
State. This action would allow dually eligible individuals to ascertain
the full quality performance of a D-SNP and better equip States to work
with their D-SNPs to improve health equity.
We note that creating a new D-SNP-only contract would have several
downstream collection of information impacts for an MA organization
that are captured under the two aforementioned control numbers, the
most immediate of which is the MA organization would need to complete a
new application for Parts C and D.
Our estimate is that 60 D-SNPs will be impacted by our proposed
changes to Sec. 422.107(e). Currently, 32 percent of D-SNPs are in D-
SNP-only contracts; \144\ therefore, we estimate that 19 of the 60 D-
SNPs (60 D-SNPs x 0.32) impacted would already have a D-SNP-only
contract and not need to submit a new Part C and D application. The
remaining 41 D-SNPs (60--19 D-SNPs) would need to submit both a new
Part C and a new Part D application.
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\144\ HPMS, Contract Management Reports 2020, SNP Type and
Subtype Report, August 7, 2020.
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The burden for an initial Part C application for a SNP is currently
approved by OMB under control number 0938-0935 (CMS-10237) at 10 hours
at $72.70/hr for a compliance officer to review instructions and
complete the proposal (including
[[Page 1925]]
submission) at a cost of $727 per contract (10 hr x $72.70/hr). Under
this proposed rule, the currently approved burden for one-time Part C
applications would increase by 410 hours (10 hr x 41 D-SNPs) and
$29,807 (410 hr x $72.70/hr).
The burden for an initial Part D application for an MA-PD plan is
currently approved by OMB under control number 0938-0936 (CMS-10137) at
6.41 hours for a compliance officer to review instructions and complete
the proposal (including submission) at a cost of $466 per contract
(6.41 hr x $72.70/hr). The aggregate one-time burden for 41 D-SNPs to
complete an initial Part D application for an MA-PD plan is 263 hours
(6.41 hr x 41 affected D-SNPs) at a cost of $19,120 (263 hr x 72.70/
hr).
We acknowledge there may be additional downstream collection of
information impacts for new contracts related to Part C and D reporting
and CMS monitoring at the contract level. For example, MA organizations
would experience additional reporting to CMS, calculation of HEDIS
measures, and administration of HOS and CAHPS surveys. We are uncertain
of the extent of the additional burden incurred for reporting as a
separate contract. We request comments on these impacts for a new
contract under an already existing MA organization and if they should
be included in our estimates.
c. Integrated Member Materials
As described in section II.A.6.b. of this proposed rule, to provide
a more coordinated beneficiary experience, we propose at Sec.
422.107(e) to codify a pathway by which States and CMS would
collaborate to establish model materials when a State chooses to
require through its State Medicaid agency contract that certain D-SNPs
use an integrated SB, Formulary, and combined Provider and Pharmacy
Directory. Proposed Sec. 422.107(e)(1)(ii) establishes factual
circumstances that would commit CMS to certain actions under paragraphs
(e)(2) and (3).
We do not estimate any additional burden for States or plans to
implement integrated member materials at proposed Sec. 422.107(e) due
to existing State efforts to work with Medicaid managed care plans to
comply with information requirements at Sec. 438.10 and to work with
D-SNPs to populate Medicaid benefits for Medicare member materials.
Since requirements imposed on the Federal government are not subject to
the PRA, we describe costs to the Federal government's burden to
develop integrated member materials in section V.D.3.a. of this
preamble.
5. ICRs Related to Definition of Applicable Integrated Plan Subject to
Unified Appeals and Grievances Procedures (Sec. 422.561)
The following proposed changes would be submitted to OMB for review
under control number 0938-TBD2 (CMS-10796). At this time, the control
number has yet to be determined, but it will be assigned by OMB upon
their clearance of this proposed rule's collection of information
request. OMB will set out an expiration date upon their approval of the
final rule's collection of information request. In Sec. 422.561, we
propose to expand the universe of D-SNPs with unified grievance and
appeals processes by revising the definition of the term ``applicable
integrated plan,'' which establishes the scope of plans that are
subject to the requirement to use those unified processes. Unified
grievance and appeals processes were originally limited to FIDE SNPs
and HIDE SNPs; however, after our implementation experience, we believe
that there are models of integrated D-SNPs other than FIDE SNPs and
HIDE SNPs that are also amenable to the unified grievance and appeals
processes.
If finalized, additional D-SNPs would be implementing the unified
grievance and appeals procedures under Sec. Sec. 422.629 through
422.634. We anticipate that the D-SNPs impacted by this rule would be
D-SNPs in California with exclusively aligned enrollment, including
those plans receiving Cal MediConnect members at the end of the
California capitated FAI demonstration.
Consistent with our currently approved burden estimates, we
continue to estimate a one-time burden for each new applicable
integrated plan to update its policies and procedures to reflect the
new integrated organization determination and grievance procedures
under Sec. 422.629. We anticipate this task would take a business
operation specialist 8 hours at $81.06/hr. In aggregate, we estimate a
one-time burden of 104 hours (8 hr x 13 D-SNPs) at a cost of $8,430
(104 hr x $81.06/hr).
While new D-SNPs would use the CMS-10716 denial notice at OMB
control number 0938-1386 rather than the CMS-10003 MA denial notice
under OMB control number 0938-0829, neither of the notices nor burden
estimates would be revised as a result of this rule's proposal. As
indicated above, the rule's proposed changes will be submitted to OMB
under control number 0938- TBD2 (CMS-10796).
The CMS-10716 denial notice required under Sec. 422.631(d)(1)
includes information about the determination, as well as information
about the enrollee's appeal rights for both Medicare and Medicaid
covered benefits. Though integrating information on Medicare and
Medicaid appeal rights would be a new requirement for the impacted D-
SNPs, we note that the timeframe for sending a notice and the content
of the notice are largely the same as the current requirements in
Medicaid (Sec. 438.404(b)) and MA (Sec. 422.572(e)); therefore,
impacted D-SNPs are not incurring additional burden to send the
notification. Setting out such burden would be duplicative.
6. ICRs Related to Attainment of the Maximum Out-of-Pocket (MOOP) Limit
(Sec. Sec. 422.100 and 422.101)
As described in section II.A.12. of this proposed rule, we are
proposing a revision to which costs accumulate toward the MOOP limit
for dually eligible enrollees with cost-sharing protections under Sec.
422.101 for MA regional plans and Sec. 422.100(f)(4) and (5) for all
other MA plans. CMS proposes that all costs for Medicare Parts A and B
services accrued under the plan benefit package, including cost-sharing
paid by any applicable secondary or supplemental insurance (such as
through Medicaid, employer(s), and commercial insurance) and any cost-
sharing that remains unpaid because of limits on Medicaid liability for
Medicare cost-sharing under lesser-of policy and the cost-sharing
protections afforded certain dually eligible individuals, is counted
towards the MOOP limit. This would ensure that once an enrollee,
including a dually eligible individual with cost-sharing protections,
has accrued cost-sharing (deductibles, coinsurance, or copays) that
reaches the MOOP limit, the MA plan must pay 100 percent of the cost of
covered Medicare Part A and Part B services. MA plans are currently
tracking all costs accrued as part of preparing to submit an accurate
plan benefit package bid (OMB control number 0938-0763 (CMS-R-262));
therefore, this proposal does not add additional requirements or
burden.
This proposal would update current guidance governing MA
organization bid requirements, which are captured under our active OMB
control number 0938-0763 (CMS-R-262). We do not believe there is
additional material burden resulting to plans that would arise from the
proposed changes. As such, non-PRA related burden can be found in
section V.D.4 of this preamble.
[[Page 1926]]
7. ICRs Related to Network Adequacy (Sec. 422.116(a)(i)(ii) and
(d)(7))
The following proposed changes, although carrying no burden, will
be submitted to OMB for review under control number 0938-1346 (CMS-
10636).
In this rule we propose to require compliance with CMS' network
adequacy standards for initial and service area expansion (SAE)
applicants as part of the MA application process. Therefore, our
proposal would require that initial and SAE provider networks be
submitted and reviewed in February instead of June (with plans being
reviewed for the triennial review).
Consequently, the number of reviews and the amount of work is the
same; rather, it is being re-distributed.
8. ICRs Related to the Disclaimer for Preferred Pharmacy (Sec.
423.2267(e)(40))
The following proposed disclaimer changes carry no burden. Section
423.2267(e)(40) would require Part D sponsors to insert CMS standard
disclaimer on materials that mention preferred pharmacies. The burden
associated with this requirement would be the time and effort to copy
the disclaimer on plan documents during document creation. While these
requirements are subject to the PRA, we believe the associated burden
is exempt from the PRA in accordance with 5 CFR 1320.3(c)(2). We
believe that the time, effort, and financial resources to comply with
the information collection requirements would be incurred by persons in
the normal course of their activities and therefore considered to be
usual and customary business practice.
This disclaimer is currently described in CMS's sub-regulatory
guidance, the MCMG, and would be codified in this proposed regulation.
The disclaimer provides an important safeguard to Medicare
beneficiaries enrolled in a Part D plan that only provide access to
preferred cost sharing through a limited number of pharmacies by
alerting them that the preferred costs may not be available at the
pharmacy they use, as well as providing information on how to access
the list of pharmacies offering prescription drugs as a preferred cost
in the beneficiary's area.
9. ICRs Related to Member Identification Cards (Sec. Sec.
422.2267(e)(30) and 423.2267(e)(32))
The following proposed changes carry no burden. Although subject to
PRA, Member Identification Cards are exempt since the issuance of
Medicare Identification Cards is a normal and customary practice
throughout the insurance industry. Health plans, whether commercial,
through Medicare or Medicaid, or Original Fee-For-Service issue cards
that inform providers of the enrollees insurance. Based on the
exemption we will not be submitting this to OMB for review.
This proposal is a codification of previously issued sub-regulatory
guidance in the MCMG defining standards for member identification cards
issued by MA plans and Part D plan sponsors.
CMS created this subregulatory guidance to reduce Medicare
beneficiary confusion through bringing consistency to member ID card
requirements by applying standards so that ID cards from plan to plan
contained the same information in the same locations.
The member identification card standard provided in the previously
issued sub-regulatory guidance was created using an industry standard
for ID cards; these industry standards reflected best practices and
consequently plans found the previously issued sub-regulatory guidance
implementable with minimal burden. Because of the minimal burden, plans
would have no incentive to avoid using them. Additionally, we have
received no enrollee complaints on member cards since issuing the sub-
regulatory guidance.
Because of the reasons listed previously, we believe plans are
following the standards described in this subregulatory guidance and
therefore no further burden is imposed by codifying these standards in
regulation.
10. ICRs Related to the Creation of a One-Page Multilanguage Insert
(Sec. Sec. 422.2267(e)(31) and 423.2267(e)(33))
The following proposed changes would be submitted to OMB for review
under control number 0938-TBD2 (CMS-10802). At this time, the control
number has yet to be determined, but it will be assigned by OMB upon
their clearance of this proposed rule's collection of information
request. OMB will set out an expiration date upon their approval of the
final rule's collection of information request. This provision requires
that plans add in their postings or mailings of CMS required materials
a one-page document written in the top 15 non-English languages in the
U.S. informing enrollees that interpreter services are available at no
cost.
We previously required plans to provide this document to enrollees.
However, based on section 1557 of the Affordable Care Act, the Office
for Civil Rights (OCR) created their own version. Because of the
inherent duplication between CMS' MLI requirement and OCR's
requirement, CMS issued an HPMS email on August 25, 2016, that removed
the MLI requirement. OCR later vacated their requirement, leaving a
gap. Consequently, we are proposing to require that MA plans and Part D
plan sponsors provide the one-page document.
In estimating the burden of this one-page document we assume plans
have retained their templates consistent with the record retention
requirements at Sec. 422.504(e)(4). Consequently, there is no burden
to create the template, as plans will either use their existing
templates or a template that will be provided by CMS to new plans based
on the previously created MLI without change.
The cost of placing an extra page on the plan's web page is
incurred by plans as part of their normal course of fluctuating
business activities and hence excluded from the PRA (5 CFR
1320.3(b)(2)). For those beneficiaries who request a paper copy, the
proposed regulations require sending it with other CMS required
materials (Sec. Sec. 422.2267(e) and 423.2267(e)). We believe it is
reasonable to assume that adding one page (at 0.1696 ounces) to a bulk
mailing cost is de minimis and therefore does not create additional
postage costs.
Similar estimates have been made in previous final rules where we
identified the major burden as paper and toner. We have checked the
following assumptions of cost and beneficiary interest in receiving
paper copies found in the April 2018 final rule (83 FR 16695), and
found them to still be reliable for the purpose of this proposed rule.
A 10-ream box (of 5,000 sheets) of paper costs approximately $50.
Hence the cost per sheet is $50/5,000 sheets = $0.01 per page.
Standard toner cartridges which last for about 10,000 pages also
cost $50. Hence the cost per sheet is $50/10,000 = $0.005 per page.
Thus, the total paper and toner cost is $0.015 per page.
As of September 2021, there are 52 million beneficiaries enrolled
in MA PD or stand-alone PDP plans.\145\
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\145\ https://www.cms.gov/research-statistics-data-and-systemsstatistics-trends-and-reportsmcradvpartdenroldatamonthly/contract-summary-2021-09.
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Of these 52 million beneficiaries we estimate that two fifths or
20,800,000 beneficiaries (52 million beneficiaries x 0.40) will request
paper copies.
It follows that the aggregate cost of providing one extra sheet of
paper is
[[Page 1927]]
$312,000 (20,800,000 enrollees x $0.015/sheet).
There is no labor cost. Had we assumed that each extra sheet will
incur postage costs we would have to add about $43,333 (52 million
enrollees x \2/5\ requesting paper copies x \1/6\ once per sheet x \1/
16\ ounces per pound x $0.20/pound). However, it is not clear the
extent to which every sheet will bear a cost. We solicit stakeholder
input on all assumptions including the estimate that 40 percent of
enrollees request paper copies and that the major costs are paper and
toner.
11. ICRs Related to Third-Party Marketing Organizations (TPMOs) Agent
(Sec. Sec. 422.2260, 422.2267(e)(41), 422.2274(g), 423.2260,
423.2267(e)(41), and 423.2274(g))
The following proposed disclaimer changes carry no burden submitted
to OMB for review. Sections 422.2260, 422.2267(e)(41), 422.2274(g),
423.2260, 423.2267(e)(41), and 423.2275(g) would require MA
organizations and Part D sponsors to insert CMS standard disclaimer on
materials created by Third Party Marketing Organizations and would
require MA organizations and Part D sponsor update training materials.
The burden associated with this requirement would be the time and
effort to copy the disclaimer on marketing materials during document
creation. While these requirements are subject to the PRA, we believe
the associated burden is exempt from the PRA in accordance with 5 CFR
1320.3(c)(2). We believe that the time, effort, and financial resources
to comply with the information collection requirements would be
incurred by persons in the normal course of their activities and
therefore considered to be usual and customary business practice.
The major cost associated with these requirements is the burden of
updating policies and training. We note that many TPMOs such as field
marketing organizations (FMOs), or other companies that a plan uses for
marketing, lead generation, and enrollment functions already perform
similar training in order to ensure compliance with their FDR
requirements.
We estimate that it would take a business operation specialist 2
hours at $81.06/hr for a one-time update of procedures and training at
a cost of $162 ($81.06/hr x 2 hr) per contract. In aggregate the one-
time burden for 961 current contracts is 1,922 hours (2 hr x 961
contracts) at a cost of $155,797 (1,922 hr x $81.06/hr).
The major update is procedures and training. The burden of adding
just one itm to the required disclosures is not being estimated since
it is part of the normal varying disclosures done and as such is exempt
from the PRA (5 CFR 1320.3(b)(2)).
12. ICRs Related to the Medicare MLR Reporting Requirements (Sec. Sec.
422.2460 and 423.2460)
The proposed changes to the Medicare MLR Reporting Requirements
will be submitted to OMB for review under control number 0938-1232
(CMS-10476).
In section II.G.2. of this proposed rule, we note that under
current Sec. Sec. 422.2460 and 423.2460, for each contract year, MA
organizations and Part D sponsors must report to CMS only the MLR and
the amount of any remittance owed to us for each contract with credible
or partially credible experience. For each non-credible contract, MA
organizations and Part D sponsors are required to report only that the
contract is non-credible. In this rule, our proposed amendments to
Sec. Sec. 422.2460 and 423.2460 would increase the MLR reporting
burden by requiring that MA organizations and Part D sponsors report,
for each contract year, the data needed to calculate and verify the MLR
and remittance amount, if any, for each contract, such as the amount of
incurred claims for Medicare-covered benefits, supplemental benefits,
and prescription drugs; expenditures on quality improving activities;
non-claims costs; taxes; licensing and regulatory fees; total revenue;
and any remittance owed to CMS under Sec. 422.2410 or Sec. 423.2410.
Our analysis of the estimated administrative burden related to the
MLR reporting requirements is based on the average number of MA and
Part D contracts subject to the reporting requirements for each
contract year. For contract years (CYs) 2014 to 2020, the average
number of such contracts is 601. The total number of MA and Part D
contracts is relatively stable year over year.
Another amount used in our calculations is the total number of
hours spent on administrative work related to the Medicare MLR
requirements that applied with respect to MLR reporting for contract
years CY 2014 through CY 2017. In the information collection request
that was previously approved by OMB under 0938-1232 (CMS-10476), CMS
estimated that, on average, MA organizations and Part D sponsors would
spend 47 hours per contract on administrative work related to Medicare
MLR reporting, including: Collecting data, populating the MLR reporting
forms, conducting internal review, submitting the reports to the
Secretary, and conducting internal audits. This 47-hour figure was also
used in the final rule titled ``Medicare Program; Contract Year 2019
Policy and Technical Changes to the Medicare Advantage, Medicare Cost
Plan, Medicare Fee-for-Service, the Medicare Prescription Drug Benefit
Programs, and the PACE Program'' (83 FR 16701), which appeared in the
Federal Register on April 16, 2018 (hereinafter referred to as the
April 2018 final rule), and revised the MLR reporting requirements that
apply with respect to MLR reporting for CY 2018 and subsequent contract
years, and it will be used in this proposed rule.
In calculating burden, we contrast the proposed requirements with
those in the April 2018 final rule, which revised the MLR reporting
requirements for all MA and Part D contracts, and the June 2020 final
rule (84 FR 33796, 33850), which added a deductible-based adjustment to
the MLR calculation for MA medical savings account (MSA) contracts. In
reviewing the April 2018 final rule, we identified an overestimation in
the calculations.
To explain the overestimation and to account for it in our burden
calculation for this proposed rule, we present three tables: One table
for the estimates of hourly burden per contract included in the April
2018 final rule, which established the current MLR reporting
requirements (Table 5); a second table for our revised estimates of
hourly burden in the April 2018 final rule (Table 6); and a third table
for our estimates of the hourly burden of the proposed changes to the
MLR reporting requirements. Having the calculated hourly burden per
contract, we can then estimate dollar burden per contract and also
aggregate hourly and dollar burden per contract.
We believe that presenting these 3 tables will aid the reader in
navigating a set of calculations that are complicated by (1) the
contrast between the burden estimate for the current MLR reporting
requirements, as published in the April 2018 final rule, and our
revised burden estimate for the current reporting requirements, which
we provide here, and (2) the contrast between our revised burden
estimate for the current reporting requirements and our burden estimate
for the proposed reporting requirements. To provide further clarity, we
number each row in the tables with a row ID so that appropriate
narrative can be tied to overall calculation. For this reason, we
initially focus on hourly burden. Once the hourly burden of this
proposed rule is established, we calculate the per
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contract and aggregate hourly and dollar burden.
In the April 2018 final rule (83 FR 16701), we estimated that it
would take an MA organization or Part D sponsor 11.5 hours to complete
the MLR reporting form that was used to collect MLR data for CYs 2014
through 2017. We explained that we developed this estimate by
considering the amount of time it would take an MA organization or Part
D sponsor to complete each of the following tasks:
Review the MLR report filing instructions and external
materials referenced therein and to input all figures and plan-level
data in accordance with the instructions.
Draft narrative descriptions of methodologies used to
allocate expenses.
Perform an internal review of the MLR report form prior to
submission.
Upload and submit the MLR report and attestation.
Correct or provide explanations for any suspected errors
or omissions discovered by CMS or our contractor during initial review
of the submitted MLR report.
The calculations for hourly burden per contract that were included
in the April 2018 final are summarized in Table 5.
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The following explanations apply to the rows in Table 5:
Row(1): The 47-hour figure, as explained in the opening paragraphs
of this ICR, is CMS' estimate for the total amount of time MA
organizations and Part D sponsors would spend per contract on
administrative work related to Medicare MLR reporting when the MLR was
reported using the MLR form for CYs 2014 through 2017, including:
Collecting data, populating the MLR reporting form, conducting internal
review, submitting the report to the Secretary, and conducting internal
audits.
Row (2): The 11.5-hour burden is the portion of the burden in Row
(1) that the April 2018 final rule assumed was associated with
completing the MLR form used for CYs 2014 through 2017. This burden is
discussed in the paragraph immediately preceding Table 5.
Row (3): 35.5 hours, the administrative burden associated with the
MLR requirements, excluding the April 2018 final rule's estimate of the
burden for completing and submitting the MLR form used for CYs 2014
through 2017. This number represents the difference between total per
contract burden, 47 hours, and the form burden per contract, 11.5
hours.
Row (4): Estimated burden to complete the current MLR data form,
which is vastly simplified and is estimated to take only a half-hour to
complete.
Row (5): The total burden per contract, as written in the 2018 and
2020 rule, and as adjusted for the current number of contracts is 36.00
(35.5 hours non-form burden + 0.5 hours current form burden).
After further consideration, we believe that the April 2018 final
rule overstated the burden of completing the detailed MLR reporting
form because it did not take into account the number of MA
organizations and Part D sponsors that were actually required to
provide explanations for suspected errors or omissions discovered by
CMS or our contractor during initial review of the submitted MLR
report. Unlike the first four tasks previously listed (the first four
of the bullets immediately listed prior to Table 5), the need to
correct or provide explanations for errors and omissions discovered by
CMS or our contractor during desk reviews and estimated at 11.5 hours
(row (2)) was not applicable to all plans when our detailed MLR data
reporting requirements were in effect.
Based on the percentage of contracts per CY (for CYs 2014 through
2017) for which the annual MLR filing was flagged for potential errors
during desk reviews, the number of MA organizations and Part D sponsors
that were required to correct or explain suspected errors during desk
reviews, and a review of the correspondence between such organizations
or sponsors and CMS or our contractor, we estimate the last task
previously listed (to correct or provide explanations for suspected
errors or omissions flagged in desk reviews) would take an MA
organization or Part D sponsor an average of 3 hours per affected
contract, depending on the number and complexity of issues that
[[Page 1929]]
required additional explanation, whether the MA organization or Part D
sponsor had to recalculate any of the figures included in its original
MLR submission, and whether the MA organization or Part D sponsor had
to submit a corrected MLR Report to address any of the errors or
omissions in its original submission.
This refinement to our prior 11.5-hour time estimate does not
affect our estimate that MA organizations and Part D sponsors spent 47
hours per contract on administrative work under the MLR reporting
requirements in effect for CYs 2014 through 2017 (Row (1) in Table 5).
Instead, it causes the estimated time to complete the detailed MLR
reporting form to decrease from 11.5 hours to 10.75 hours (Row (2) in
Table 5 and Row (7) in Table 6), with the remaining administrative
tasks now estimated as taking the other 36.25 hours (47 hours-10.75
hours). (Row (8) in Table 6). Table 6 presents a revision of Table 5
with the primary change being replacing 11.5 (Row (2) in Table 5) with
10.75 (row (7) in Table 6), with the other rows following by
computation. Table 6 also differs from Table 5 is the addition of the
per contract burden of calculation of the MSA deductible factor. This
is explained in the narrative to Table 6.
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We now explain row (10), calculation of the deductible factor. In
the June 2020 final rule, CMS estimated that it would take 5 minutes
(\1/12\ hour) to calculate and verify the deductible factor for an MSA
contract. At the time of the 2020 rule, there were 8 MSA contracts. As
of 2021, there are only 4 MSA contracts. However, the calculations
presented in Table 6 are per contract, not aggregate. Thus, the hourly
burden for calculation of the MSA deductible factor adjusted for the
number of current contracts is 0.00055 hours (\1/12\ hour per contract
x 4 MSA contracts divided by 601 total contracts). We round to 5
decimal places because if we had rounded to two decimal places the
burden would be 0. This burden is eliminated under the current proposal
because the software tool that will be used to report the detailed MLR
data that CMS proposes will now calculate and apply the deductible
factor, making it unnecessary for MA organizations to perform this
calculation. The sole purpose of discussing this burden here is to
illustrate the flow of logic in determining hourly burden as written in
the previous rules.
This proposed rule introduces three items affecting per contract
hourly burden. First, as noted in section II.G.3. of this proposed
rule, if the proposed changes to the MLR reporting requirements are
finalized, CMS expects to resume development of the MLR reporting
software, and to update the data collection fields and built-in
formulas so that the MLR reporting software calculates the MLR
consistent with all amendments to the MLR regulations that CMS has
finalized since CY 2017. In making these updates, CMS would revise the
programming of the MLR reporting software so that it automatically
calculates and applies the appropriate deductible factor for MA MSA
contracts, as determined under Sec. 422.2440. Because MA organizations
would no longer be responsible for calculating the deductible factor,
the burden associated with performing that calculation would be
eliminated.
Second, as discussed in section II.G.2. of this proposed rule, CMS
proposes to reinstate the detailed MLR reporting requirements in effect
for CYs 2014 through 2017.
Third, we propose to require that MA organizations provide more
detailed information on the portion of the incurred claims component of
the MLR numerator that represents expenditures for supplemental
benefits. As discussed
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in section II.G.3. of this proposed rule, to collect this information,
we intend to add 18 additional fields to the MLR Report template in
which MA organizations would enter their total expenditures for
different types or categories of supplemental benefits. We also
anticipate adding narrative fields in which users would describe the
methodologies used to allocate supplemental benefit expenditures.
In total, we estimate that the addition of these fields, as well as
an information-only field in which MA organizations and Part D sponsors
would enter the low-income cost sharing subsidy amount that they
deducted when calculating the amount of prescription drug costs to
include in the MLR report, would increase the number of fields that
would require user input and validation by approximately one-third, or
33.3 percent. We believe this increase would cause a proportional
increase in the amount of time needed both to complete and submit the
MLR Report to CMS, and to perform the data collection activities that
make up the remaining portion of the 47 hours per contract that we
previously estimated MA organizations and Part D sponsors would spend
on administrative work related to the MLR reporting requirements.
However, because the new supplemental benefits fields do not affect
the MLR reporting burden for sponsors of standalone Part D contracts,
we calculate the MLR reporting burden separately for MA contracts and
standalone Part D contracts. Thus, we estimate the burden to stand-
alone Part D contracts would only increase 5 percent.
To aggregate this increase on a per-contract level, we take a
weighted average of the 33 percent increase and the 5 percent increase.
The weights correspond to the percentage of contracts that represent MA
contracts (about 89 percent) and standalone Part D contracts (about 11
percent). This aggregate net increase per contract is 29.92 percent
(89% x 33% + 11% x 5%). The computations are presented in Table 7. As
previously indicated, it is simpler to use one aggregate figure (29.92
percent) for all contracts rather than estimate each contract type
separately and then adding them together.
BILLING CODE 4120-01-P
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Table 8 incorporates these three proposed changes--removing the
deductible factor calculation burden, reinstating the form used for MLR
reporting for CYs 2014 through 2017, and increasing the fields in the
form--to arrive at a final hourly burden per contract, and then
calculates dollar burden per contract as well as aggregate burden
(hourly and dollar) for all contracts. The rows of Table 8 are
explained in the narrative following the table. The following presents
explanations of the rows in Table 8.
Rows (15)-(17) are identical to rows (6)-(8). This
provides the per-contract administrative hours on non-form items
connected with the MLR provisions before adding the form-related
burdens.
Row (18): The 0.5 hours in Row (9) is replaced by the
10.75 hours in Row (16) since this proposed rule requires returning to
the detailed form used for MLR reporting for CYs 2014 through 2017
whose cost is estimated in Row (7).
Row (19): Row (10), the time for calculation of the MSA
deductible factor, is replaced with 0 hours, since the proposal would
entail having CMS-developed software automatically calculate and apply
the deductible factor.
Row (20): The total hourly burden per contract, 47 hours,
reflecting returning to the detailed form used for CY 2014 through 2017
MLR reporting and removal of calculation of the MSA deductible factor
(but not yet reflecting additional fields) is obtained by adding 10.75
(form burden) + 36.25 (non-form burden), (Rows (17) and (18)).
Row (21): The total hourly burden per contract, 61.1 hours
under the current proposal, is obtained by increasing the 47 hours (Row
(20)) by 29.92 percent, which is the weighted effect of adding new
fields (Row (14)). (61.1 = 47 + 29.92 percent x 47).
Row (22): The current contract burden of 36.75055 hours is
obtained from Row (11). The five decimal places assure that the effect
of the provision on MSAs is not removed.
Row (23): The average increase in burden (hours) due to
the proposed regulation of 24.34945 is obtained by subtracting from the
total burden under the proposed regulation of 61.1 hours on Row (21)
the current burden of 36.75055 hours on Row (22).
Row (24): The $155.52/hr wage is obtained from the wage
table.
Row (25): The increased contract burden ($) $3,787 on Row
(25) is obtained by multiplying the average increase in burden (hours)
of 24.34945 on Row (23) by the wages per hour ($155.52) on Row (24).
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Row (26): The total number of contracts is presented in
the opening paragraphs of this ICR.
Row (27): The aggregate increase in burden (hours) across
all contracts of 14,634 is obtained by multiplying the 601 contracts
(Row (26)) by the per contract increase in burden (hours) of 24.34945
on Row (23).
Row (28): The aggregate increase in burden ($) across all
contracts, $2,275,880, is obtained by multiplying the increase in
burden (hours) of 14,634 on Row (27) by the wages per hour on Row (24).
We estimate that MA organizations and Part D sponsors will incur
minimal one-time start-up costs associated with developing processes
for capturing the necessary data, as they should already have been
allocating their expenses by line of business and contract in order to
comply with our current regulations regarding the calculation of the
MLR, and they should already have been tracking their supplemental
benefit expenditures for purposes of bid development. We estimate that
MA organizations and Part D sponsors will incur ongoing annual costs
relating to data collection, populating the MLR reporting form,
conducting an internal review, submitting the MLR reports to the
Secretary, and conducting internal audits.
Table 9 summarizes the relevant calculations in traditional COI
format as one combined line item.
[GRAPHIC] [TIFF OMITTED] TP12JA22.011
The average burden per contract as given on Row (25) of Table 8 is
$3,787. We note that this is a weighted average. Stakeholders may be
interested in a more careful analysis based on contract type. We do
this for 3 types of contracts.
MA MSA contracts have reduced burden since the new software
automatically calculates the deductible factor and uses that to adjust
the applicable credibility factor, relieving them of the need to
perform this calculation and adjustment on their own.
For each MA contract (including MA-PD and MA MSA contracts), we
estimate, on average, 25.92 hours of additional burden at an additional
cost of $4,032. Row (11) (which excludes the burden on Row (10)
associated with calculating the MSA deductible factor) shows the
current hour burden to be 36.75 hours. (The removal of the 0.00055
hours has negligible effect and is appropriate for the majority of
contracts which are non-MSAs). Row (20) shows that the new burden
without considering the additional fields is 47 hours. Row (13) shows
that this would result in 62.67 hours total burden (47 hours x 1.33 due
to increased fields). Comparing the 62.67 total burden under the
proposed MLR reporting requirement with the 36.75 hours under the
current reporting requirements shows an increase in burden of 25.92
hours (62.67-36.75) at a cost of $4,031 (25.92 hours x $155.52/hr).
For Part D contracts, we estimate 12.6 additional hours of burden
at an additional cost of $1,960. As in the preceding analysis for MA
contracts, Row (11) (which excludes burden on Row (10) associated with
calculating the MSA deductible factor) shows the current hour burden to
be 36.75 hours. Row (20) shows that the new burden without taking into
effect the new fields is 47 hours. Row (12) shows a 5 percent increase
for new fields for Part D contracts, such that this would result in a
total burden of 49.35 hours (47 hours + 47 hours x 5 percent). Thus,
there is an additional hour burden of 12.6 hours (49.35 hours-36.75
hours) at an additional cost of $1,960 (12.6 hours x $155.52/hr) per
contract.
ICRs Related to Pharmacy Price Concessions in the Part D Negotiated
Price (Sec. 423.100)
The proposed requirement and burden for Part D Sponsors to
implement provisions related to pharmacy price concessions, discussed
below, will be submitted to OMB for review under control number 0938-
0982 (CMS-10174), as needed.
This provision would require that Part D sponsors apply all
pharmacy price concessions to the point of sale price in all phases of
the Part D benefit excluding for applicable drugs dispensed to
applicable beneficiaries in the coverage gap. Under this proposal,
beneficiaries would see lower prices at the pharmacy point-of-sale and
on Plan Finder, beginning immediately in the year the policy would take
effect, 2023. We anticipate that this proposed change would require
Part D sponsors to make certain system changes related to the
calculation of the amounts they report in one or two fields in the PDE
data collection form. We anticipate that this would cause sponsors to
incur one-time administrative costs.
To estimate the administrative costs associated with submission of
PDE data, we consider the following factors: (1) The number of plan
sponsors (or sponsors' intermediaries) submitting data; (2) the amount
of data that must be submitted; and (3) the time required to complete
the data processing and transmission transactions. This information is
summarized in Table 10. Throughout the narrative, the row references
refer to this Table.
Number of Part D Contracts (Respondents): The average number of
Part D contracts per year (Row (B)) is 856 (based on 2019-2021 internal
CMS data).
PDE Data Submission: The number of prescription drug events (PDE)
for 2020 is 1.5 billion (Row (C)). The average number of Part D
contracts for the past 3 years (2019-2021) is 856 (Row (B)). To compute
the average number of responses per respondent, that is, the number of
PDEs per contract (D), we divide the average number of PDEs per year
(Row C) by the average number of contracts (Row B). This computation
leads to an average of 1,752,336.45 PDEs/contract (Row (D)) (1.5
billion divided by 856). A similar computation shows that the average
number of PDEs per Part D enrollee is 30.5 (1.5 billion
[[Page 1933]]
PDE (Row (C)) divided by 49,229,626 enrollees (as of November 2021)
(Row (A)).
Time Required to Process Data: The third factor that contributes to
the burden estimate for submitting PDE data depends upon the time and
effort necessary to complete data transaction activities. Since our
regulations require Part D sponsors to submit PDE data to CMS that can
be linked at the individual level to Medicare Part A and Part B data in
a form and manner similar to the process provided under Sec. 422.310,
the data transaction timeframes will be based on risk adjustment and
prescription drug industry experiences. Moreover, our PDE data
submission format only supports electronic formats.
The drug industry's estimated average processing time for
electronic data submission is 1 hour for 500,000 records (Row F). The
drug industry further estimates that on average it costs $35.50/hr (for
2020) to process PDEs (Row E).
Using these numbers, we can compute individual contract and
aggregate burden.
It would take 3.5 hours (Row G) on average for each respondent
(contract) to process its 1,752,336.45 PDEs at a rate of 500,000 per
hour (1,752,336.45 PDEs per contract (Row D) divided by 500,000/hr (Row
(F)). The aggregate hours to process all 1.5 billion claims is
therefore 2,996 hours (Row H) (3.5 hours/contract Row (G) x 856
contracts (Row (B)).
The average cost per contract (Row (I)) is $124.25 (3.5 hours (Row
G) x $35.50/hr (Row E)). The aggregate one-time cost for all contracts
is $106,358 (Row J), which can be obtained either by multiplying total
hours (2,996 (Row (H)) by total contracts (856 (Row (B)) or by
multiplying the cost per contract ($124.25 (Row I)) by the number of
contracts (856 (Row B)).
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C. Summary of Proposed Information Collection Requirements and
Associated Burden Estimates
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[GRAPHIC] [TIFF OMITTED] TP12JA22.013
BILLING CODE 4120-01-C
[[Page 1935]]
D. Submission of Comments
We have submitted a copy of this rule to OMB for its review of the
rule's proposed information collection requirements and burden. The
requirements are not effective until they have been approved by OMB.
To obtain copies of the supporting statement and any related forms
for the proposed collections previously discussed, please visit CMS's
website at https://www.cms.gov/RegulationsandGuidance/Legislation/PaperworkReductionActof1995/PRAListing.html, or call the Reports
Clearance Office at (410) 786-1326.
We invite public comments on the proposed information collection
requirements and burden. If you wish to comment, please submit your
comments electronically as specified in the DATES and ADDRESSES
sections of this proposed rule and identify the rule (CMS-4192-P) and
where applicable the ICR's CFR citation, CMS ID number, and OMB control
number.
V. Regulatory Impact Statement
A. Statement of Need
This proposed rule would revise the MA and Part D program
regulations to improve transparency in, and oversight of, these
programs and to revise regulations to improve the integration of
Medicare and Medicaid programs for individuals enrolled in dual
eligible special needs plans (D-SNPs). This proposed rule would also
revise regulations related to MA and Part D plans, D-SNPs, other
special needs plans, and cost contract plans. Additional proposed
revisions would implement changes related to requirements during
disasters or public emergencies, past performance, MLR reporting,
pharmacy price concessions, marketing and communications, Star Ratings,
and network adequacy.
Through proposals that apply to D-SNPs, we intend to improve
beneficiary experiences, by amplifying the voices of dually eligible
individuals in health plan governance and operations by requiring an
enrollee advisory committee and requiring assessment of certain social
risk factors. Additionally, our proposals will improve partnership with
States through better Federal-State collaboration on oversight and
performance improvement activities and establishing new pathways for
CMS and States to collaborate to integrate care for dually eligible
individuals.
The proposed past performance proposals hold plans more accountable
for their performance under MA and Part D and protect the best interest
of the Medicare program by preventing those with poor past performance
from entering new MA or Part D applications or service area expansions.
The proposed Star Ratings provisions allow CMS to calculate 2023 Star
Ratings for three Healthcare Effectiveness Data and Information Set
measures that are based on the Health Outcomes Survey; due to the
COVID-19 PHE in place nationwide during 2020, applying the 60 percent
rule in the current regulations would result in removal of all
contracts from threshold calculations and CMS would be unable to
calculate ratings for these three measures.
Due to a rule change that took effect with CY 2018 MLR reporting,
MA organizations and Part D sponsors only submit to CMS the MLR
percentage and amount of any remittance that must be repaid to CMS for
failure to meet the 85 percent minimum MLR requirement. CMS is
proposing to change our regulations to reinstate the former requirement
for MA organizations and Part D sponsors to submit the underlying
information needed to calculate, and verify the accuracy of, the MLR
and remittance amount. We believe reinstating this detailed data
submission requirement and the desk review process will allow us to
detect errors in the MLR calculation which can result in significant
losses to the government.
We are proposing to delete the existing definition of ``negotiated
prices'' at Sec. 423.100 and to adopt a new definition for the term
``negotiated price'' at Sec. 423.100, which we are proposing to define
as the lowest amount a pharmacy could receive as reimbursement for a
covered Part D drug under its contract with the Part D plan sponsor or
the sponsor's intermediary (that is, the amount the pharmacy would
receive net of the maximum negative adjustment that could result from
any contingent pharmacy payment arrangement and before any additional
contingent payment amounts, such as incentive fees). To implement the
proposed change at the point-of-sale, Part D sponsors and their PBMs
would load revised drug pricing tables reflecting the lowest possible
reimbursement into their claims processing systems that interface with
contracted pharmacies. This proposed provision would reduce out-of-
pocket prescription drug costs, improve price transparency and market
competition under the Part D program.
We have proposed to clarify our regulations regarding the special
requirements for disasters and emergencies at Sec. 422.100(m) to
address stakeholder concerns about the end of a disaster or emergencies
and to codify previous guidance. We also proposed updates to them to
allow smoother transitions for enrollees who during a disaster or
emergency may have been obtaining services from out-of-network
providers.
B. Overall Impact
We have examined the impacts of this rule as required by Executive
Order 12866 on Regulatory Planning and Review (September 30, 1993),
Executive Order 13563 on Improving Regulation and Regulatory Review
(January 18, 2011), the Regulatory Flexibility Act (RFA) (September 19,
1980, Pub. L. 96-354), section 1102(b) of the Social Security Act,
section 202 of the Unfunded Mandates Reform Act of 1995 (March 22,
1995; Pub. L. 104-4), Executive Order 13132 on Federalism (August 4,
1999), and the Congressional Review Act (5 U.S.C. 804(2)).
Executive Orders 12866 and 13563 direct agencies to assess all
costs and benefits of available regulatory alternatives and, if
regulation is necessary, to select regulatory approaches that maximize
net benefits (including potential economic, environmental, public
health and safety effects, distributive impacts, and equity). Section
3(f) of Executive Order 12866 defines a ``significant regulatory
action'' as an action that is likely to result in a rule: (1) Having an
annual effect on the economy of $100 million or more in any 1 year, or
adversely and materially affecting a sector of the economy,
productivity, competition, jobs, the environment, public health or
safety, or state, local or tribal governments or communities (also
referred to as ``economically significant''); (2) creating a serious
inconsistency or otherwise interfering with an action taken or planned
by another agency; (3) materially altering the budgetary impacts of
entitlement grants, user fees, or loan programs or the rights and
obligations of recipients thereof; or (4) raising novel legal or policy
issues arising out of legal mandates, the President's priorities, or
the principles set forth in the Executive order.
A regulatory impact analysis (RIA) must be prepared for major rules
with significant regulatory action/s and/or with economically
significant effects ($100 million or more in any 1 year). Based on our
estimates, OMB's Office of Information and Regulatory Affairs has
determined this rulemaking is ``economically significant'' as measured
by the $100 million threshold. While the total annualized costs for
this rule are about $3.5 million a year, as indicated in Table 20, the
net transfers
[[Page 1936]]
from the Trust Fund to enrollees and manufacturers exceed $100 million
annually. Accordingly, we have prepared a Regulatory Impact Analysis
that to the best of our ability presents the costs and benefits of the
rulemaking.
Section 202 of the Unfunded Mandates Reform Act of 1995 also
requires that agencies assess anticipated costs and benefits before
issuing any rule whose mandates require spending in any 1 year of $100
million in 1995 dollars, updated annually for inflation. In 2021, that
threshold is approximately $158 million. This rule will not mandate on
an unfunded basis any requirements for State, local, or tribal
governments nor would it result in expenditures by the private sector
meeting that threshold in any 1 year.
Executive Order 13132 establishes certain requirements that an
agency must meet when it promulgates a proposed rule (and subsequent
final rule) that imposes substantial direct requirement costs on State
and local governments, preempts State law, or otherwise has federalism
implications.
Under Executive Order 13132, this proposed rule will not
significantly affect the States. It follows the intent and letter of
the law and does not usurp State authority beyond what the Act
requires. This rule describes the processes that must be undertaken by
CMS, the States, and D-SNPs in order to implement and administer the
requirements of the MA program. In accordance with the provisions of
Executive Order 12866, this proposed rule was reviewed by OMB.
If regulations impose administrative costs on reviewers, such as
the time needed to read and interpret this proposed rule, then we
should estimate the cost associated with regulatory review. As of
November 2021, there are 962 contracting organizations with CMS (which
includes MA, MA-PD, and PDP contracts). Additionally, there are 55
state Medicaid Agencies, and 300 Medicaid MCOs. We also expect a
variety of other organizations to review (for example, consumer
advocacy groups, major PBMs). A reasonable maximal number is 1,500
total entities who will review this rule. We note that other
assumptions are possible. We assume each organization will designate
two people to read the rule.
Using the BLS wage information for medical and health service
managers (code 11-9111), we estimate that the cost of reviewing this
proposed rule is $114.24 per hour, which includes 100 percent increase
for fringe benefits and overhead costs (https://www.bls.gov/oes/current/oes_nat.htm). Assuming an average reading speed, we estimate
that it will take approximately 8 hours for each person to review this
entire proposed rule. For each person that reviews this proposed rule,
the estimated cost is therefore $900 (8 hours x $114.24). Therefore, we
estimate that the maximum total cost of reviewing this entire proposed
rule is $2.7 million ($900 x 1,500 entities x 2 reviewers/entity).
We note that this analysis assumed two readers per contract. Some
alternatives include assuming one reader per parent organization. Using
parent organizations instead of contracts will reduce the number of
reviewers. However, we expect it is more reasonable to estimate review
time based on the number of contracting organizations because a parent
organization might have local reviewers assessing potential region-
specific effects from this proposed rule.
C. Regulatory Flexibility Act (RFA)
Executive Order 13272 requires that HHS thoroughly review rules to
assess and take appropriate account of their potential impact on small
business, small governmental jurisdictions, and small organizations (as
mandated by the RFA). If a proposed rule may have a significant
economic impact on a substantial number of small entities, then the
proposed rule must discuss steps taken, including alternatives, to
minimize burden on small entities. The RFA does not define the terms
``significant economic impact'' or ``substantial number.'' The Small
Business Administration (SBA) advises that this absence of statutory
specificity allows what is ``significant'' or ``substantial'' to vary,
depending on the problem that is to be addressed in the rulemaking, the
rule's requirements, and the preliminary assessment of the rule's
impact. Nevertheless, HHS typically considers a ``significant'' impact
to be 3 to 5 percent or more of the affected entities' costs or
revenues.
For purposes of the RFA, we estimate that many affected payers are
small entities as that term is used in the RFA, either by being
nonprofit organizations or by meeting the SBA definition of a small
business. For purposes of the RFA, small entities include small
businesses, nonprofit organizations, and small governmental
jurisdictions. The North American Industry Classification System
(NAICS) is used to classify businesses by industry and is used by the
United States, Canada, and Mexico. While there is no distinction
between small and large businesses among the NAICS categories, the SBA
develops size standards for each NAICS category.\146\ Note that the
most recent update to the NAICS classifications went into effect for
the 2017 reference year. The latest size standards are for 2019.
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\146\ North American Industry Classification System (2017).
Retrieved from: https://www.census.gov/eos/www/naics/2017NAICS/2017_NAICS_Manual.pdf. https://www.sba.gov/sites/default/files/2019-08/SBA%20Table%20of%20Size%20Standards_Effective%20Aug%2019%2C%202019.pdf.
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As can be seen from the Summary of Annual Information Collection
Requirements and Burden table (Table 11) in section IV.C. of this
proposed rule, as well as Table 20 of this section, on average, the net
cost to each plan to implement all provisions is significantly below
$10,000 (The annualized cost over 10 years of $3.5 million divided by
the number of contracts, about 1,000, is significantly below $10,000).
Additionally, not all provisions apply to all plans. We do not believe
this to be excessive burden even to small entities. Nevertheless, a
more complete analysis is provided immediately below supporting the
position that burden is not excessive.
Although States are also affected by these provisions, States are
not classified as small entities and in any event the burden as just
indicated is small.
The relevant NAICS category is Direct Health and Medical Insurance
Carriers, NAICS 524114, with a $41.5 million threshold for ``small
size,'' with 75 percent of insurers having under 500 employees meeting
the definition of small business.
MA organizations and Medicaid managed care plans have their costs
funded by the Federal government or State and therefore there is no
significant burden. We discuss the details of this in this section.
This discussion will establish that there is no significant burden to a
significant number of entities from this proposed rule for these
provisions.
1. Medicare Advantage
Each year, MA plans submit a bid for furnishing Part A and B
benefits and the entire bid amount is paid by the government to the
plan if the plan's bid is below an administratively set benchmark. If
the plan's bid exceeds that benchmark, the beneficiary pays the
difference in the form of a basic premium (note that a small percentage
of plans bid above the benchmark, whereby enrollees pay a basic
premium, thus this percentage of plans is not ``significant'' as
defined by the RFA and as justified below).
[[Page 1937]]
MA and MA-PD plans can also offer supplemental benefits, that is,
benefits not covered under Original Medicare (or under Part D). These
supplemental benefits are paid for through enrollee premiums, extra
government payments or a combination. Under the statutory payment
formula, if the bid submitted by a Medicare Advantage plan for
furnishing Part A and B benefits is lower than the administratively set
benchmark, the government pays a portion of the difference to the plan
in the form of a ``beneficiary rebate.'' The rebate must be used to
provide supplemental benefits (that is, benefits not covered under
Original Medicare) and/or lower beneficiary Part B or Part D premiums.
Some examples of these supplemental benefits include vision, dental,
hearing, fitness and worldwide coverage of emergency and urgently
needed services.
To the extent that the government's payments to plans for the bid
plus the rebate exceeds costs in Original Medicare, those additional
payments put upward pressure on the Part B premium which is paid by all
Medicare beneficiaries, including those in Original Medicare who do not
have the supplemental coverage available in many MA plans.
Part D plans, including MA-PD plans, submit bids and those amounts
are paid to plans through a combination of Medicare funds and
beneficiary premiums. In addition, for enrolled low-income
beneficiaries Part D plans receive government funds to cover most of
premium and cost sharing amounts those beneficiaries would otherwise
pay.
Thus, the cost of providing services by these insurers is funded by
a variety of government funding and in some cases by enrollee premiums.
As a result, MA and Part D plans are not expected to incur burden or
losses since the private companies' costs are being supported by the
government and enrolled beneficiaries. This lack of expected burden
applies to both large and small health plans.
Small entities that must comply with MA regulations, such as those
in this proposed rule, are expected to include the costs of compliance
in their bids, thus avoiding additional burden, since the cost of
complying with any final rule is funded by payments from the government
and, if applicable, enrollee premiums.
For Direct Health and Medical Insurance Carriers, NAICS 524114, MA
plans estimate their costs for the upcoming year and submit bids and
proposed plan benefit packages. Upon approval, the plan commits to
providing the proposed benefits, and CMS commits to paying the plan
either--(1) the full amount of the bid, if the bid is below the
benchmark, which is a ceiling on bid payments annually calculated from
Original Medicare data; or (2) the benchmark, if the bid amount is
greater than the benchmark.
If an MA plan bids above the benchmark, section 1854 of the Act
requires the MA plan to charge enrollees a premium for that amount.
Historically, only two percent of plans bid above the benchmark, and
they contain roughly one percent of all plan enrollees. The CMS
threshold for what constitutes a substantial number of small entities
for purposes of the RFA is 3 to 5 percent. Since the number of plans
bidding above the benchmark is two percent, this is not considered
substantial for purposes of the RFA.
The preceding analysis shows that meeting the direct cost of this
proposed rule does not have a significant economic impact on a
substantial number of small entities, as required by the RFA.
There are certain indirect consequences of these provisions which
also create impact. We have already explained that 98 percent of the
plans bid below the benchmark. Thus, their estimated costs for the
coming year are fully paid by the Federal government. However, the
government additionally pays the plan a ``beneficiary rebate'' amount
that is an amount equal to a percentage (between 50 and 70 percent
depending on a plan's quality rating) multiplied by the amount by which
the benchmark exceeds the bid. The rebate is used to provide additional
benefits to enrollees in the form of reduced cost-sharing or other
supplemental benefits, or to lower the Part B or Part D premiums for
enrollees. (Supplemental benefits may also partially be paid by
enrollee premiums.) It would follow that if the provisions of this
proposed rule cause the MA bid to increase and if the benchmark remains
unchanged or increases by less than the bid does, the result would be a
reduced rebate and, possibly fewer supplemental benefits, or higher
premiums for the health plans' enrollees. However as noted above, the
number of plans bidding above the benchmark to whom this burden applies
do not meet the RFA criteria of a significant number of plans.
It is possible that if the provisions of this rule would otherwise
cause bids to increase, plans will reduce their profit margins, rather
than substantially change their benefit package. This may be in part
due to market forces; a plan lowering supplemental benefits even for 1
year may lose its enrollees to competing plans that offer these
supplemental benefits. Thus, it can be advantageous to the plan to
temporarily reduce profit margins, rather than reduce supplemental
benefits.
2. Medicaid
We include Medicaid in this section since it is relevant to the
proposed change to the applicable integrated plan (AIP) definition at
Sec. 422.561. At Sec. 422.561, we propose to expand the universe of
D-SNPs that are required to have unified grievance and appeals
processes by revising the definition of an applicable integrated plan.
Section 50311(b) of the BBA of 2018 amended section 1859(f)(8)(B) of
the Act to direct establishment of procedures, to the extent feasible,
unifying Medicare and Medicaid grievances and appeals. The April 2019
final rule introduced the concept of applicable integrated plans, which
we defined as FIDE SNPs and HIDE SNPs whose Medicare and Medicaid
enrollment is exclusively aligned (meaning State policy limits a D-
SNP's enrollment to those whose Medicare and Medicaid enrollment is
aligned as defined in Sec. 422.2) and the companion Medicaid MCOs for
those D-SNPs, thereby making it feasible for these plans to implement
unified grievance and appeals processes. We believe that unified
grievance and appeals procedures are feasible for the additional D-
SNPs. While we are not imposing new Medicaid requirements, the proposed
AIP definition change would expand the universe of Medicaid managed
plans subject to the unified appeals and grievances provisions codified
in the April 2019 final rule. However, the burden imposed by this
proposed rule on Medicaid managed care plans is the one-time
requirement to update their grievance and appeals procedures, which as
estimated in Table 11, is a one-time cost of $8,430. Consequently, the
Secretary has determined that this proposed rule will not have a
significant impact on Medicaid managed care plans.
Therefore, the Secretary has certified that this proposed rule will
not have a significant economic impact on a substantial number of small
entities. Based on the above, we conclude that the requirements of the
RFA have been met by this proposed rule.
3. Rural Hospitals
Section 1102(b) of the Social Security Act requires us to prepare a
regulatory impact analysis if a rule may have a significant impact on
the operations of a substantial number of small rural hospitals. This
rule however is directed to plans and enrollees. Providers
[[Page 1938]]
including hospitals receive the contracted rate or at least the
original Medicare rate depending on whether the providers are
contracted or not. Consequently, the Secretary has certified that this
proposed rule will not have a significant economic impact on a
substantial number of small entities.
D. Anticipated Effects
1. Enrollee Participation in Plan Governance (Sec. 422.107)
As described in section II.A.3. of this proposed rule, at Sec.
422.107(f), we propose that any MA organization offering a D-SNP must
establish one or more enrollee advisory committees at the State level
or other service area level in the State to solicit direct input on
enrollee experiences. We also propose at Sec. 422.107(f) that the
committee include a reasonably representative sample of individuals
enrolled in the D-SNP(s) and solicit input on, among other topics, ways
to improve access to covered services, coordination of services, and
health equity for underserved populations. This proposal intends to
ensure enrollees are engaged in defining, designing, participating in,
and assessing their care systems. Section IV.B.1. presents the
collection of information burden for this provision.
To support D-SNPs in establishing enrollee advisory committees that
meet the objective of this proposed rule in achieving high-quality,
comprehensive, and coordinated care for dually eligible individuals,
CMS would provide technical assistance to D-SNPs to share engagement
strategies and other best practices. CMS can leverage the body of
technical assistance developed for MMPs. For example, the CMS
contractor Resources for Integrated Care partnered with Community
Catalyst, a non-profit advocacy organization, to offer a series of
webinars and other written technical assistance to help enhance MMPs'
operationalization of these committees.\147\ CMS will be able to
realize efficiencies by repurposing and building on these resources.
Based on the existing technical assistance contracts held by CMS, we
estimate an annual cost to the federal government of $15,000.
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\147\ Resources for Integrated Care and Community Catalyst,
``Member Engagement in Plan Governance Webinar Series'', 2019.
Retrieved from: https://www.resourcesforintegratedcare.com/concepts/member_engagement.
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2. Refining Definitions for Fully Integrated and Highly Integrated D-
SNPs (Sec. 422.2)
We have presented a discussion of collection of information burden
associated with this provision in section IV.B.3. of this proposed
rule. In this section, we describe the impacts of our proposed
definition changes of: (1) Requiring exclusively aligned enrollment for
FIDE SNPs; (2) capitation of Medicare cost-sharing; (3) clarifying the
scope of services covered by a FIDE or HIDE; (4) Medicaid carve-outs;
and (5) requiring service area overlap with the corresponding Medicaid
plan. We anticipate all proposed changes to the definition of FIDE SNP
and HIDE SNP will result in additional time for CMS staff to review D-
SNPs' contracts with State Medicaid agencies. We estimate that a GS
level 13, step 5 (GS-13-5), employee will take an additional 20 minutes
per State to confirm the contract meets the updated definitions. For CY
2022, 21 States have FIDE SNPs, HIDE SNPs, or both. Therefore, we
estimate that the proposed rule would result in 7 hours (20 minutes x
21 State contracts) of additional work for a GS-13-5 Federal employee.
The 2021 hourly wage for a GS-13-5 Federal employee for the Baltimore
Washington Area, which is close to the average hourly wage over all
localities, is $56.31.\148\ We allow 100 percent for fringe benefits
and overtime, increasing the hourly wage to $112.62. Thus, the expected
additional annual cost for reviewing the contract is $788.
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\148\ See the locality pay tables for 2021 at https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/2021/general-schedule/.
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a. Exclusively Aligned Enrollment for FIDE SNPs
Under the proposal to require exclusively aligned enrollment for
FIDE SNPs described in section II.A.5.a. of this proposed rule, we note
that 12 D-SNPs may lose FIDE SNP status and no longer qualify for the
frailty adjustment described in section 1853(a) of the Act and the
regulation at Sec. 422.308(c)(4). Of these 12 FIDE SNPs, six are
currently receiving the frailty adjustment. We believe that these six
FIDE SNPs are likely to have exclusively aligned enrollment by CY 2025
as only a small fraction of their current enrollment is currently
unaligned and there are multiple options through which MA organizations
can meet the proposed requirement. Therefore, we do not believe the
proposal will result in a significant reduction of Medicare payments
from FIDE SNPs losing the frailty adjustment.
b. Capitation for Medicare Cost-Sharing for FIDE SNPs
We do not anticipate any cost transfers from the State to FIDE SNPs
resulting from the proposals at Sec. 422.2 to require that the
capitated contract with the State Medicaid agency for a FIDE SNP must
include coverage of Medicare cost-sharing (that is, payment by Medicaid
of Medicare cost-sharing for the dually eligible individual), where
applicable, and Medicaid behavioral health services. Currently, all 69
FIDE SNPs include coverage of Medicare cost-sharing in their capitated
contracts with the State Medicaid agency.\149\ As noted in section
II.A.5.b. of this proposed rule, most FIDE SNPs already include
Medicaid behavioral health benefits in their capitated contracts with
the State Medicaid agency. The remaining FIDE SNPs in California and
Pennsylvania that do not currently cover Medicaid behavioral health
benefits would likely become HIDE SNPs under the definition proposed at
Sec. 422.2. These impacted D-SNPs would not experience a direct impact
on costs when becoming a HIDE SNP as benefits covered by the impacted
D-SNP would not change. Nor would impacted D-SNPs experience a change
to revenue, as none of the impacted D-SNPs receive the frailty
adjustment.
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\149\ CMS Special Needs Plan Comprehensive Report, January 2021.
Retrieved from: https://www.cms.gov/Research-Statistics-Data-and-
Systems/Statistics-Trends-and-Reports/MCRAdvPartDEnrolData/Special-
Needs-Plan-SNP-
Data#:~:text=Special%20Needs%20Plan%20%28SNP%29%20Data%20%20%20,%20%2
02021-03%20%206%20more%20rows%20.
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3. Additional Opportunities for Integration Through State Medicaid
Agency Contracts (Sec. 422.107)
As described in section II.A.6. of this proposed rule, we propose a
new paragraph (e) at Sec. 422.107 to describe conditions through which
States may require certain contract terms for D-SNPs and how CMS would
facilitate compliance with those contract terms. This proposal allows
States to further promote integration using the State Medicaid agency
contract with D-SNPs, with the goal of improving beneficiary
experiences and health plan oversight. Proposed paragraph (e)(1)
applies only for State Medicaid agency contracts through which the
State requires exclusively alignment enrollment, as defined in Sec.
422.2, and establishes that States may choose to require and CMS would
permit MA organizations--through the existing MA application process--
to establish MA contracts that only include one or more State-specific
D-SNPs and require that all such D-SNPs use integrated member
materials.
[[Page 1939]]
a. State Medicaid Agency Contract Requirements
Section IV.B.4. of this proposed rule describes the total cost for
the State to update the State Medicaid agency's contract with the D-
SNPs in its market to address the changes in this proposed rule and
consult with CMS to ensure contract changes meet the proposed
requirements at Sec. 422.107(e). Half of the cost ($20,618) could be
claimed by the State as Federal financial participation for
administrative costs of the Medicaid program, born by the Federal
government. In addition to updating the State Medicaid agency contract,
a State choosing to further integration through proposed Sec.
422.107(e) would need to determine readiness and make changes to State
policy. The State's time and cost for adopting this proposed rule would
depend on the State's current level of integration. For example, 11
States currently have a policy for exclusively aligned enrollment, and
Massachusetts, New Jersey, and New York have worked with CMS to
integrate some member materials. These States that have taken steps
toward integration may use less time and resources to take advantage of
the new processes proposed at Sec. 422.107(e) than States just
beginning to integrate Medicare and Medicaid using D-SNPs. Given the
uncertainty involved in estimating State behavior and levels of
existing integration, we are not estimating any additional burden
outside of updating the State Medicaid agency contract with D-SNPs. We
request comment on what State resources are needed to use the pathway
for requiring or achieving higher integration and collaboration with
CMS as described in proposed Sec. 422.107(e) in a State with limited
D-SNP integration (for example, a State with no FIDE SNPs or HIDE
SNPs).
b. Limiting Certain MA Contracts to D-SNPs
We propose at Sec. 422.107(e) to codify a pathway that would
result, in certain circumstances, in contracts that only include one or
more D-SNPs with exclusively aligned enrollment within a State. Because
Star Ratings are reported at the contract level, having a contract with
only the D-SNPs in a particular State would allow dually eligible
individuals in that State to ascertain the full quality performance of
a D-SNP and better equip States to work with their D-SNPs to improve
health equity.
We describe the collection of information burden for MA
organizations resulting from establishing a D-SNP-only contract in
section IV.B.4.b. of this proposed rule. However, the additional Part C
and D applications necessary to create separate contracts covering only
D-SNPs in a particular state also result in additional Federal costs.
While the collection of information packages lay out the Federal burden
to process Part C and D applications, they do not list out the cost per
contract application. We estimate the additional contract submissions
for D-SNP only contracts would at most cost an additional $50,000 in
labor burden for the Federal government annually.
We note impacted D-SNP contracts may have changes to their quality
bonus payments (QBP), as the new contract's payment will initially be
calculated from the parent organization's enrollment-weighted average
quality rating and eventually only on the performance under the new
contract. We are unable to predict if QBPs will increase or decrease
for these MA organizations due to separating D-SNPs from the original
contracts into separate contracts.
c. Integrated Member Materials
As described in section II.A.6.b. of this proposed rule, to provide
a more coordinated beneficiary experience, we propose at Sec.
422.107(e) to codify a pathway by which States and CMS would
collaborate to establish model materials when a State chooses to
require through its State Medicaid agency contract that certain D-SNPs
use an integrated SB, Formulary, and combined Provider and Pharmacy
Directory. Proposed Sec. 422.107(e)(1) establishes factual
circumstances that would commit CMS to certain actions under paragraphs
(e)(2) and (3).
In section IV.B.4.c. of this proposed rule, we note that we do not
intend through this proposal to significantly change timelines for D-
SNPs to prepare materials, nor do we intend to mandate that States
require D-SNPs to use integrated materials. We do not estimate any
additional costs for States or plans to implement integrated member
materials as proposed at Sec. 422.107(e) due to existing State efforts
to work with Medicaid managed care plans to comply with information
requirements at Sec. 438.10 and to work with D-SNPs to populate
Medicaid benefits for Medicare member materials. Our proposal, if
finalized, would simply assure interested States that, under the
conditions of proposed paragraph (e), CMS would do its part to make it
possible for D-SNPs to comply with State Medicaid agency contract terms
for D-SNP-only contracts and integrated enrollee materials. Further,
States already work with Medicaid managed care plans to comply with
information requirements at Sec. 438.10 and to work with D-SNPs to
populate Medicaid benefits for Medicare member materials. Therefore, we
do not estimate any additional burden for States or plans to implement
integrated member materials as proposed at Sec. 422.107(e).
We anticipate costs to CMS will be similar to past work done to
collaborate with States to improve the integration and effectiveness of
beneficiary materials. To test materials, we conducted individual
interviews with dually eligible individuals and desk reviews by
contractors, CMS subject matter experts, and advocacy organizations.
Since 2015, we have tested an integrated EOC, ANOC, SB, Formulary, and
combined Provider and Pharmacy Directory.
We estimate that each of the model documents under proposed Sec.
422.107(e)--the SB, Formulary, and combined Provider and Pharmacy
Directory--will require 40 hours of work from CMS staff (a GS-13-5
Federal employee) working at $112.62/hr. The projected cost to the
Federal government for 120 hours (40 hours x 3 documents) of a GS-13-5
employee is $13,500.
In our experience, a desk review from a contractor is approximately
$10,000 per document and a study of the documents consisting of dually
eligible individuals interviews costs $25,000 per document. Therefore,
we anticipate the contractor costs for integrated member materials to
be $105,000 ($10,000 x 3 documents + $25,000 x 3 documents). Therefore,
the total cost to the Federal Government of our proposal on integrating
member materials is $118,500.
d. Joint State/CMS Oversight
In section II.A.6.c. of this proposed rule, we discuss our
proposals at Sec. 422.107(e)(3) to better coordinate State and CMS
monitoring and oversight of D-SNPs that operate under the conditions
described at proposed paragraph (e)(1). These coordination mechanisms
include sharing relevant plan information, coordinating program audits,
and consulting on network exception requests. We cannot estimate the
cost of uncoordinated State and federal oversight, but we believe this
provision would result in a reduction in administrative burden for D-
SNPs. States will have the ability to determine what level of resources
is needed for their related work, and we believe States likely to elect
to use the pathway described in proposed Sec. 422.107(e) would already
have resources invested in coordinating care between MCOs and
[[Page 1940]]
D-SNPs and would otherwise make choices that avoid significant
increases in State burden.
At paragraph (e)(3)(i), we propose that CMS would grant State
access to HPMS, or any successor system, to facilitate monitoring and
oversight for a D-SNP with exclusively aligned enrollment in an MA
contract that only includes one or more D-SNPs operating within the
State. Our proposal would require the State officials and employees
accessing HPMS to comply with applicable laws and CMS policies and
standards for access to that system, including keeping information
confidential and maintaining system security. This access would allow
State users the ability to directly view D-SNP information without
requiring or asking the D-SNP to send the information to the States and
would facilitate State-CMS communication on D-SNP performance since
more people are able to review the data and information. MA
organizations may benefit when it reduces the need for States to
separately obtain the same information that is already available in
HPMS.
Providing this HPMS access to State users would require HPMS
contractors to update several modules, including user access and coding
changes needed to implement the necessary access. HPMS contractors
estimated that there would be a one-time update costing approximately
$750,000.
4. Attainment of the Maximum Out-of-Pocket (MOOP) Limit (Sec. Sec.
422.100 and 422.101)
As described in section II.A.12. of this proposed rule, CMS
proposes a revision to which costs are tracked and accumulate toward
the MOOP limit for dually eligible enrollees in MA plans under Sec.
422.101 for MA regional plans and Sec. 422.100(f)(4) and (5) for all
other MA plans. Our proposal would result in MA organizations that,
under current policy, rarely or never pay cost-sharing above the MOOP
limit for dually eligible enrollees being held responsible for payment
of cost-sharing amounts above the MOOP limit. As a result, our proposal
may lead to an increase in the plan bids relative to the benchmark for
dually eligible individuals who would receive the same cost-sharing
protection provided by the MOOP that is now afforded non-dually
eligible individuals. However, in the short term, as we note above, MA
organizations may prefer to reduce their profit margins, rather than
substantially raise their bids and thereby reduce the rebate dollars
available for supplemental benefits.
Specifically, CMS proposes that all cost-sharing for Medicare Parts
A and B services accrued under the plan benefit package, including
cost-sharing paid by any applicable secondary or supplemental insurance
(such as through Medicaid, employer(s), and commercial insurance) and
any cost-sharing that remains unpaid because of limits on Medicaid
liability for Medicare cost-sharing under the lesser-of policy and the
cost-sharing protections afforded certain dually eligible individuals,
is counted towards the MOOP limit. This would ensure that once an
enrollee, including a dually eligible individual with cost-sharing
protections, has accrued cost-sharing (deductibles, coinsurance, or
copays) that reaches the MOOP limit, the MA plan must pay 100 percent
of the cost of covered Medicare Part A and Part B services. As a
result, the State Medicaid agency would no longer be responsible for
any Medicare cost-sharing for the remainder of the year. In addition,
providers serving dually eligible MA enrollees with Medicare cost-
sharing above the MOOP limit would be fully reimbursed for this cost-
sharing for the remainder of the year. Now, some of that cost-sharing
is unpaid because of limits on State payment of Medicare cost-sharing
and prohibitions on collection of Medicare-cost sharing from certain
dually eligible beneficiaries. We believe this proposed change to the
cost-sharing that MA organizations must use to determine when the MOOP
limit has been reached will mitigate existing provider payment
disincentives related to serving dually eligible MA enrollees. As a
result, the proposal may improve access to providers, including
specialists, who currently limit the number of dually eligible MA
enrollees they serve or decline to contract with D-SNPs. However, we
are unable to quantify the extent to which any improved access would
affect utilization of services by dually eligible MA enrollees and
thereby affect Medicare spending.
Our proposal would increase the amount of MA organization payments
to providers serving dually eligible individuals enrolled in MA plans
after the MOOP limit is reached. As a result, our proposal may lead to
an increase in the plan bids relative to the benchmark for dually
eligible individuals who would receive the same cost-sharing protection
provided by the MOOP that is now afforded non-dually eligible
individuals.
To estimate the costs of the proposal, we started with CY2022 bid
data to estimate the Medicare cost-sharing accrued by dually eligible
beneficiaries with cost-sharing protections (full benefit dually
eligible individuals and QMB enrollees) above the mandatory MOOP level
($7,550 in 2022). We estimated the cost of Medicare cost-sharing above
this MOOP level to be on average $22.99 per person per month. Then we
multiplied this amount by 41 percent to reflect the portion of dually
eligible enrollees in MA organizations that already accrue cost sharing
towards the MOOP level to arrive at $9.43 as the additional per person
per month bid cost. Based on projected MA enrollment of dually eligible
beneficiaries and other factors described in this section, this
proposal would result in additional payments from MA organizations to
health care providers serving high cost dually eligible MA enrollees,
represented in the annual MA bid costs shown in column 2 of Table 12.
Only a portion of the projected higher MA organization bids for
MOOP benefits represent higher costs to Medicare. MA rebates are
calculated as an average of 68 percent of the difference between the
bids and benchmarks. The additional cost to the Medicare Trust Funds is
estimated to be the remaining 32 percent increase in bids. After
reflecting the change in rebates, the per member per month cost to
Medicare of the proposed policy is 32 percent of $9.43, or $3.
To project annual costs, we used projected enrollment by dually
eligible beneficiaries in MA plans, as well as Trustee's Report USPCC
cost and utilization trends. We also projected annual increases in the
mandatory MOOP amounts under current regulations. The cost to Medicare
based on our proposed changes would be partly offset by the savings to
Medicaid for payment of Medicare cost-sharing over the MOOP limit for
dually eligible individuals. While some State Medicaid agencies may
save as much as the projected increase in bid costs per dually eligible
MA enrollee in their State, the savings from this proposal will likely
be less for most States. The majority of States have a ``lesser-of''
policy, under which the State caps its payment of Medicare cost-sharing
so that the sum of Medicare payment and cost-sharing does not exceed
the Medicaid rate for a particular service. We estimate that, based on
average differences in State Medicaid and Medicare provider contracted
rates, 39 percent of the costs of MOOP coverage under our proposal
represents Medicaid savings. Of those savings, 57 percent accrue to the
Federal government based on the average FMAP rate of 57 percent. Those
annual savings are shown in column 4 of Table 12.
Finally, 25 percent of the additional Medicare costs that represent
Part B
[[Page 1941]]
costs (Part B accounts for 60 percent of the costs of Parts A and B
benefits provided by Medicare Advantage organizations) are offset by
beneficiary premiums for Part B, as shown in column 6 of Table 12. The
total Federal costs of the proposal, net of Federal Medicaid savings
and the Part B premium offset are shown in column 7 of Table 12.
We note that there is uncertainty inherent in this analysis. In
using the bid data, we made some assumptions about the extent to which
MA organizations are already counting all cost-sharing in the plan
benefit, including amounts paid by Medicaid programs, towards the MOOP
limit. In addition, MA organizations may prefer to reduce their gain/
loss margins, rather than substantially change their benefit package,
when rebates are reduced in the short term. However, our estimate of
the added bid benefit costs does not assume that MA organizations will
absorb any portion of these costs by reducing their gain/loss margins.
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No additional goods or services are being created. Rather, the
money that States would pay or that would remain unpaid for Parts A and
B services is now being paid by the plans and hence by the Trust Fund.
Hence these amounts are considered transfers from the Trust Fund to the
States.
5. Special Requirements During a Disaster or Emergency (Sec.
422.100(m))
We are not scoring the proposed revisions to Sec. 422.100(m)
Special Requirements during a Disaster or Emergency. As stated in the
February 12, 2015 final rule (80 FR 7953), we recognize that disasters
can create unavoidable disruptions and increased costs for MA
organizations. Our primary goal during a disaster is the provision of
continued and uninterrupted access to medically necessary plan-covered
services for all enrollees. Our intention is to facilitate achievement
of this goal by ensuring that plans facilitate increased access to
providers from whom enrollees in the disaster area may seek high
quality services at in-network cost-sharing. We do not believe that
these temporary and unusual episodes of increased access will
incentivize enrollees in a negative way or result in significant cost
increases for affected MA organizations. We believe this is still
relevant as most of our proposed revisions clarify our current policy.
More detailed arguments for not scoring are presented below after a
discussion of the proposal.
Our proposed amendments to Sec. 422.100(m) include codifying our
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current practice of imposing the special requirements at Sec.
422.100(m)(1) on MA organizations only when there is a disruption of
access to health care as stated in the preamble to the February 12,
2015 final rule (80 FR 7953) and in our responses to inquiries. We
receive many questions and inquiries during a disaster or emergency so
we believe this has been fully complied with; because we are clarifying
through notice and comment rulemaking, these clarifications may result
in enhanced compliance with this requirement and may contribute to
reduced costs. Consequently, we do not believe the disruption of access
proposal has an impact because it is already complied with.
We also proposed adding a transition period of 30 days between a
disaster or emergency ending and the end of the special requirements to
Sec. 422.100(m)(3). We do not believe these provisions would create
impact. Some MA organizations may already allow flexibilities to
enrollees following a disaster or emergency, such as a transition
period to allow additional time for enrollees to return to in-network
providers. Additionally, many plans have experience with disasters or
other changes in cost that arise annually. The nature of the business
cycle shows that plans may experience losses due to disasters or
emergencies in certain years, which may be offset with profits in the
following years. Although the cost burden for a longer disaster or
emergency is different than that for a shorter disaster, our recent
experience with the COVID-19 PHE shows that CMS is aware of this cost
burden and as each specific situation develops, is responding with
certain flexibilities.
For these reasons, we are not further scoring the special
requirements during a disaster or emergency provision.
6. Provisions Relating to Past Performance (Sec. Sec. 422.504 and
423.505)
We propose to update the past performance measures at 42 CFR
422.504 and 423.505 in order to better ensure CMS' capacity to limit
new applications and applications for service area expansions by low
performers when these new plans and/or service area expansions would
not be in the best interest of the Medicare program.
To perform the calculations, we estimate--
++ 2 staff at the GS 13-5 level working at $112.62/hr would have to
perform a total of 24 hours of work (12 hours for each staff); and
++ 2 staff at the GS 14-9 level working at $148.74/hr would have to
perform 10 hours of work.
To notify plans, we estimate that 1 staff at the GS-13-5
level working at $112.62/hr will have to perform 3 hours of work.
The aggregate annual cost to the government is therefore $4,528.
7. Proposed Revisions to the Medical Loss Ratio Reporting Requirements
(Sec. Sec. 422.2460 and 423.2460)
Our proposal to reinstate the detailed MLR reporting requirements
in effect for CYs 2014 through 2017, and to require separate reporting
of amounts spent on supplemental benefits, would impose additional
costs on the Federal Government.
The paperwork burden associated with these provisions, $2.3
million, is estimated in section IV.B.12. of this proposed rule, and is
included in the summary table below. There is also additional
anticipated impact to the Federal Government. Most of the impact will
arise from projections of future increases or decreases in MLR
remittances, which are amounts that were originally paid from CMS to MA
organizations or Part D sponsors, which they have to return to CMS
(although the remittances go to the Treasury General Fund and not the
Medicare Trust Funds from which they originated).
If our proposal to reinstate and add to the detailed MLR reporting
requirements is finalized, we will pay a contractor to perform desk
reviews and analyses of the reported data in order to identify
omissions or suspected inaccuracies and to communicate its findings to
MA organizations and Part D sponsors in order to resolve potential
compliance issues. In the Regulatory Impact Analysis for the April 2018
final rule in which we eliminated the detailed MLR reporting
requirements, we assumed that by significantly reducing the amount of
MLR data that MA organizations and Part D sponsors would be required to
report to CMS annually starting with CY 2018, we had also eliminated
the need for CMS to continue paying a contractor approximately $390,000
each year in connection with desk reviews of the detailed MLR reports.
However, the April 2018 final rule indicated that the entire amount we
paid to our desk review contractor would no longer be necessary once we
stopped collecting detailed MLR data on an annual basis. This has not
been the case, as in the years since we scaled back the reporting
requirements, we have continued to find value in having our contractor
perform MLR-related administrative tasks. Prior to CY 2018, the funding
for these administrative tasks was included in the $390,000 figure that
the April 2018 final rule identified as representing payment for desk
reviews only. These administrative tasks include sending reminders to
MA organizations and Part D Sponsors to submit their MLR data and
attestations by the applicable deadlines, following up with MA
organizations and Part D sponsors about their questions regarding their
MLR submissions, and triaging communications to CMS so that matters
requiring additional input from us are brought to our attention timely.
CMS currently pays the contractor approximately $230,000 per year to
perform these services.
We anticipate that, if the proposed detailed MLR reporting
requirements are finalized and CMS resumes conducting desk reviews of
the detailed MLR data, we will increase the amount that we pay our
contractor for desk reviews and MLR-related administrative services so
that the total payment amount is approximately equal to the total
amount we paid to our contractor for those services prior to the
elimination of the detailed MLR reporting requirements (that is,
$390,000). In other words, we expect that we will need to pay our
contractor an additional $160,000 per year to perform MLR desk reviews
of the detailed MLR data that CMS is proposing to require MA
organizations and Part D sponsors to submit to us on an annual basis,
starting with CY 2023.
In addition, CMS currently pays a contractor $300,000 each year for
software development, data management, and technical support related to
MLR reporting. The Regulatory Impact Analysis for the April 2018 final
rule estimated that we would be able to reduce this amount by $100,000
because we would no longer need to maintain and update the MLR
reporting software with validation features, to receive certain data
extract files, or to provide support for desk review functionality.
However, contrary to our expectations, since CY 2018, CMS has continued
to require technical support related to submission of the MLR Data
Forms, such that, even without requiring significant updates to the MLR
reporting software, we have continued to pay a contractor $300,000 for
data management and technical support services. We anticipate that we
will continue to pay this amount for software development, data
management, and technical support related to MLR reporting if the
proposed changes to the MLR reporting requirements are finalized.
Table 14 presents expected additional payments (transfers) from MA
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organizations and Part D sponsors to the Treasury arising because they
are projected to pay more in MLR remittances to the Treasury. These
additional payments are transfers since no goods or services are being
created. The impact to the Medicare Trust Funds is $0.
Based on internal CMS data, the raw average of total remittances
for CYs 2014-2019 is $153 million. As discussed in section II.G.2. of
this proposed rule, when CMS collected detailed MLR data pursuant to
the reporting requirements that were in effect for CYs 2014-2017, the
desk review contractor frequently detected potential errors or
omissions in the reported data, which were brought to the attention of
the MA organization or Part D sponsor that submitted the data, with a
request to explain or correct the data. This process often resulted in
the MA organization or Part D sponsor finding it necessary to resubmit
the contract's MLR Report after revising the figures in the Report or
attaching supplementary materials to explain details of its expense
allocation methodology. A summary of the MLR remittances for the
initial MLR submission versus the final MLR submission for CYs 2014-
2017 can be found in the table below. These 4 years represent the time
period when detailed MLR data was submitted to CMS and subjected to
desk reviews.
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The percent change in MLR remittances increased on average 6.7
percent between the initial and final MLR submissions during the MLR
desk review periods for CYs 2014-2017. We anticipate that, if
finalized, the proposed amendments to Sec. Sec. 422.2460 and 423.2460
would increase future remittance amounts by an average of 6.7 percent
due to CMS receiving detailed MLR data and conducting desk reviews of
the detailed MLR data.
To estimate the amount of additional remittances under the proposed
regulations, we evaluated the MLR for those contracts that failed to
meet the 85 percent minimum MLR requirement for CYs 2016-2019. The MLR
remittances for CYs 2014 and 2015 were much lower than those for the
more recent years and so these older years were excluded from the base
period that is used to project future remittances. For CYs 2016 and
2017, we examined the MLR prior to desk reviews, or in the Initial MLR
Submission. For CYs 2018 and 2019, when there were not desk reviews of
detailed MLR data, we examined the finalized total MLR remittances. The
average remittances for these years (CYs 2016 and 2017 prior to desk
reviews and CYs 2018 and 2019) equaled $204.0 million. In order to
project the increase in remittances for CYs 2023-2032, the $204.0
million was inflated using estimated enrollment and per capita
increases based on Tables IV.C1. and IV.C3. of the 2021 Medicare
Trustees Report, with ordinary inflation (Table II.D1. of the 2021
Medicare Trustees Report) carved out of the estimates. We continued to
assume that remittance amounts would increase by 6.7 percent for the
entire projection period due to the restatement of desk reviews of
detailed MLR data, after the application of enrollment and per capita
increases.
Table 14 is based on data from the Office of the Actuary, some of
which may be found in the annual Trustees Report. The calculations
started with a $13.7 million additional cost to MA organizations and
Part D sponsors in CY 2019 (This amount is not shown in the table which
is a 10 year table starting from CY 2023). The cost in each successive
contract year is obtained by adding the MA enrollment increases
expressed as a percentage in column (2), then adding the average annual
per capita increase in expenditures, expressed as a percentage in
column (3), and then dividing by ordinary inflation expressed as a
percentage column (4). The calculations can be illustrated starting
with the CY 2023 net cost ($20.3 million) and deriving the $21.5
million CY 2024 cost. We have $20.3 million *(1 + 3.8%) * (1 + 4.8%)/(1
+ 2.5%) = $21.5 million.
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8. Pharmacy Price Concessions in the Part D Negotiated Price (42 CFR
423.100)
As discussed in section II.H.3. of this proposed rule, at Sec.
423.100, we propose to adopt a new definition of ``negotiated price''
to include all pharmacy price concessions received by the plan sponsor
for a covered Part D drug, and to reflect the lowest possible
reimbursement a network pharmacy will receive, in total, for a
particular drug. As part of this proposal, we first propose to delete
the current definition of ``negotiated prices'' (in the plural) and add
a definition of ``negotiated price'' (in the singular) to make clear
that a negotiated price can be set for each covered Part D drug, and
the amount of the pharmacy price concessions may differ on a drug by
drug basis. Then, we propose a definition of ``negotiated price'' that
is intended to ensure that the prices available to Part D enrollees at
the point of sale are inclusive of all pharmacy price concessions. The
proposed requirement to apply pharmacy price concessions to the
negotiated price at the point-of-sale would apply in all phases of the
Part D benefit except with respect to applicable drugs dispensed to
applicable beneficiaries in the coverage gap.
Plan sponsors may attempt to mitigate the effects from this change
by modifying their benefits, such as making more frequent use of copay
structures rather than coinsurance. There are limits to how much this
can change, however, given that they must maintain actuarial
equivalence to the defined standard design, where lower prices would
result in lower cost sharing.
The proposal would have several impacts on prescription drug costs
for government, beneficiaries, Part D sponsors, and manufacturers.
Tables 15 and 16 summarize these impacts, which are discussed in more
detail in the narrative that follows. We note that this proposal would
also have one-time administrative costs for Part D sponsors. This cost
is discussed in the Collection of Information section of this proposed
rule.
a. Impact on Prescription Drug Costs for Government, Beneficiaries,
Part D Sponsors, and Manufacturers
Table 16 summarizes the 10-year impacts we have modeled for
requiring that sponsors apply all pharmacy price concessions to the
negotiated price in all phases of the Part D benefit except for
applicable drugs in the coverage gap. We estimate a modest potential
indirect effect on pharmacy payment as a result of pharmacies'
independent business decisions. Specifically, our estimates assume that
pharmacies will seek to retain 2 percent of the existing pharmacy price
concessions they negotiate with plan sponsors and other third parties
to compensate for pricing risk and differences in cash flow and we
assume that these business decisions will result in a slight increase
in pharmacy payments of 0.1-0.2 percent of Part D gross drug cost. We
solicit comment on the potential indirect impact estimates of the
pharmacy price concessions provision included in this rule. Table 16
reflects 10-year row sums of Table 15. For example, the second row of
Table 15 lists a $33.1 billion savings to beneficiaries. The row header
references row (I) of Table 15. The sum of the numbers in row (I) of
Table K4 is $33.1 (1.7+1.9 . . . +5.7 = 33.1). Throughout this
narrative, quantitative aspects of the discussion may be found in the
corresponding labeled rows of Table 16.
Under this proposal, we anticipate that beneficiaries would see
lower prices at the pharmacy point-of-sale and on Plan Finder for most
drugs, beginning immediately in the year the proposed change would take
effect (2023). (This is summarized in Table 16 in the row ``Beneficiary
Costs'' which reflects a sum of the rows ``Cost sharing'' and
``Premiums.'' Lower point-of-sale prices would result directly in lower
cost-sharing costs for non-low-income beneficiaries, and on average we
expect these cost-sharing decreases
[[Page 1945]]
would exceed the premium increases. While the amounts will vary
depending on an individual beneficiary's prescriptions, plan sponsor
benefits, and contractual arrangements, we expect more than half of the
non-low-income, non-employer group beneficiaries to see lower total
costs, inclusive of cost-sharing decreases and premium increases. For
example, a beneficiary who takes no medications will probably see a
premium increase and no cost-sharing decreases, whereas a beneficiary
who takes several medications each month is likely to see cost-sharing
decreases that are greater than the premium increase. For low-income
beneficiaries, whose out-of-pocket costs are funded through Medicare's
low-income cost-sharing payments, cost-sharing savings resulting from
lower point-of-sale prices would accrue to the government.) Plan
premiums would likely increase as a result of the proposed change to
the definition of negotiated price--if pharmacy price concessions are
required to be passed through to beneficiaries at the point of sale as
proposed, fewer such concessions could be apportioned to reduce plan
liability in the bid, which would have the effect of increasing the
cost of coverage under the plan. At the same time, the reduction in
cost-sharing obligations for the average beneficiary would be large
enough to lower their overall out-of-pocket costs. The increasing cost
of coverage under Part D plans as a result of pharmacy price
concessions being applied at the point of sale as proposed would likely
have a more significant impact on Government costs, which would
increase overall due to the significant growth in Medicare's direct
funding of plan premiums and low-income premium payments.
Partially offsetting the increase in direct funding and low-income
premium payment costs for the government would be decreases in
Medicare's reinsurance and low-income cost-sharing payments. Decreases
in Medicare's reinsurance payments result when lower negotiated prices
slow down the progression of beneficiaries through the Part D benefit
and into the catastrophic phase, and when the Government's 80 percent
reinsurance payments for allowable drug costs incurred in the
catastrophic phase are based on lower negotiated prices. Similarly,
low-income cost-sharing payments would decrease if beneficiary cost-
sharing obligations decline due to the reduction in prices at the point
of sale. Finally, the slower progression of beneficiaries through the
Part D benefit would also have the effect of reducing aggregate
manufacturer gap discount payments as fewer beneficiaries would enter
the coverage gap phase or progress entirely through it.
These impacts assume that the proposed definition of ``negotiated
price'' would apply for all Part D drugs in all phases of the Part D
benefit, except for applicable drugs in the coverage gap. While this
exclusion would increase the complexity of the point-of-sale
transaction, pharmacies and PBMs have experience with similar elements
of the program today, such as accounting for the coverage gap discount
program. Given the significance of these amounts to overall premiums
and their competitive position, we expect that pharmacy price
concessions after the point of sale will remain in place during the
coverage gap. The alternative section demonstrates how requiring the
price concessions in the coverage gap could lead to larger premium
increases, which would not be desirable for plan sponsors.
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E. Alternative Analysis
The major drivers of cost and transfers in this rule include the
MLR and Part D pharmacy price concessions provisions. The aggregate
impact of each of these over 10 years exceeds $100 million. Alternative
analysis is provided below for these provisions.
1. Proposed Alternatives Related to the Medical Loss Ratio Reporting
Requirements (42 CFR 422.2460, 423.2460)
As an alternative to our proposal to reinstate and add to the
detailed MLR reporting requirements in effect for CYs 2014-2017, we
considered continuing to collect minimal MLR data, as required under
current Sec. Sec. 422.2460 and 423.2460, and to use our authority
under Sec. Sec. 422.2480 and 423.2480 to require that entities
selected for MLR audits provide us with more detailed MLR data, and
with any underlying records that can be used to substantiate amounts
included in the calculation of each contract's MLR and the amount of
any remittance owed to CMS. In addition to their primary function as a
mechanism for obtaining information that can be used to validate
audited MA organizations' and Part D sponsors' compliance with the
applicable requirements for calculating and reporting MLR information
to CMS, we believe that audits are in general well-suited for examining
matters such as where and how calculation errors occur, and identifying
areas where we might be able to reduce the incidence of errors through
revisions to our regulations and guidance. By contrast, desk reviews of
detailed MLR data are more useful for quickly reviewing large amounts
of data in order to identify possible errors or omissions that might
affect the MLR calculation, and for identifying market-wide trends in
how MA organizations and Part D sponsors might be adjusting their
expenditures in response to rule or policy changes that affect how MLRs
are calculated. Given CMS' interest in better understanding how MA
organizations and Part D sponsors' are calculating their MLRs in
general, and in flagging areas where calculation errors might be
impacting the MLR calculation so that they can be addressed promptly,
we decided that our goals would be better served if we were to require
MA organizations and Part D sponsors to report detailed MLR data to us
directly, and to subject that data to desk reviews, rather than to
attempt to collect the same or similar MLR data using our audit
authority.
An additional reason we chose at this time not to rely solely on
MLR audits to identify errors in MA organizations' and Part D sponsors'
MLR submissions is that we believe this approach would result in a
greater burden for the Federal government and cumulatively across all
MA organizations and Part D sponsors than would the proposed
reinstatement of the detailed MLR reporting requirements. We note that,
in the April 2018 final rule, CMS indicated that we did not believe
that eliminating the detailed MLR reporting requirements would weaken
MLR compliance oversight, and in connection with this we noted that had
not changed our authority under Sec. 422.2480 or Sec. 423.2480 to
conduct selected audit reviews of the data reported under Sec. Sec.
422.2460 and 423.2460 for purposes of determining that remittance
amounts under Sec. Sec. 422.2410(b) and 423.2410(b) and sanctions
under Sec. Sec. 422.2410(c) and (d) and 423.2410(c) and (d) were
accurately calculated, reported, and applied (73 FR 16675). However, in
that rule, we did not account for the increased cost to CMS, or the
additional cumulative burden across all MA organization and Part D
sponsors, if we were to scale up our MLR audit operations to a
sufficient degree to perform effective compliance oversight in the
absence of detailed MLR reporting requirements.
Based on CMS' historical costs in auditing MLRs, we estimate that
individual audits would cost the government approximately $71,000 per
audit. We anticipate that, in order to effectively monitor MLR
compliance using audits, we would need to audit one-third of MA and
Part D contracts, or an average of 194 contracts per year, at a cost of
approximately $13.8 million per year. By contrast, we estimate that the
proposed reinstatement of the detailed MLR reporting requirements would
result in a relatively small increase in burden for MA organizations
and Part D sponsors, as we expect that they would already need to be
tracking most of the information included in the
[[Page 1948]]
detailed MLR Report template in order to calculate their MLRs in
accordance with current requirements.
2. Proposed Alternatives Related to Pharmacy Price Concessions in the
Part D Negotiated Price (Sec. 423.100)
As discussed in section II.H.3. of this proposed rule, we propose
to adopt a new definition of ``negotiated price'' to include all
pharmacy price concessions received by the plan sponsor for a covered
Part D drug, and to reflect the lowest possible reimbursement a network
pharmacy will receive, in total, for a particular drug.
In the analysis provided in section IV.D.8. of this proposed rule,
we estimate the impact of our proposal to require application of
pharmacy price concessions to the negotiated price at the point-of-sale
in all phases of the Part D benefit except with respect to applicable
drugs in the coverage gap. In this alternative analysis, we consider
the added impact of requiring application of pharmacy price concessions
to the negotiated price of applicable drugs in the coverage gap also.
Table 17 shows the increased savings to enrollees. Ten-year total
savings to enrollees increase 37 percent from $21.3 billion as
indicated in Table 16 to $29.1 billion. As explained in the previous
narratives, the total savings to enrollees accounts for both cost-
sharing savings and expected premium increases.
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Table 18 shows increased savings to pharmaceutical manufacturers if
pharmacy price concessions are applied to applicable drugs in the
coverage gap. As can be seen, savings to manufacturers increase by 23
percent since as presented in Table 16, the savings are $14.6 billion
without application in the coverage gap while with application to
applicable drugs in the coverage gap the savings are $17.9 billion.
[GRAPHIC] [TIFF OMITTED] TP12JA22.020
Table 19 shows the impact to the Government. The Federal
expenditures increase 27 percent, from the $40.0 billion presented in
Table 16 without application in the coverage gap, to $50.7 billion if
the pharmacy price concessions are applied to the point-of-sale price
of applicable drugs in the coverage gap. As explained in the narrative
of section IV.D.8. of this proposed rule, the total Government cost
reflects four separate components including direct payments,
reinsurance, low income cost-sharing payments, and low-income premium
payments. We note, that this $50.7 billion is a transfer. More
specifically, the identical Rx that was formerly paid for by enrollees
is now being paid for by the Government.
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[[Page 1949]]
F. Accounting Statement and Table
In accordance with OMB Circular A-4, Table 20 depicts an accounting
statement summarizing the assessment of the benefits, costs, and
transfers associated with this regulatory action.
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Table 20 is based on the summary of costs presented in Tables 21
and 22. Tables 21 and 22 reflect all costs in both the COI and RIA
sections. This summary table allocates impact by year and by whether it
is a cost or transfer (no provisions of this rule have a savings
impact). In all tables, costs are expressed as positive amounts.
However, in the transfer row negative numbers correspond to
payments by the government (which in the provisions of this rule may
come from the Treasury or Medicare Trust Fund) while positive numbers
indicate savings. There are 5 transfers in this rule: The MOOP
provision is a cost to the Medicare Trust Fund (TF) (the corresponding
gain to States and providers of duals in equal amounts is not shown in
Tables 21 and 22). The MLR provision is a savings to the Treasury (the
corresponding loss in equal amount to the plans is not shown in the
Tables 21 and 22). The pharmacy price concessions provision incurs a
cost to the Medicare Trust Fund, and savings to enrollees and
manufacturers. However, there is a small difference between what the
Trust Fund pays and what beneficiaries and manufacturers gain. The
difference is due to the assumption that pharmacies will seek to retain
a small portion of the current DIR to compensate for differences in
cash flow and pricing risk. Therefore, Tables 21 and 22 list separately
the impacts on the Trust Fund, the enrollees, and the manufacturers.
However, the row ``Total transfers from the Trust Fund'' only reflects
the sum of the Trust Fund payments for the pharmacy price concessions
provision and the MOOP provision (it does not offset this amount by the
savings to enrollees and manufacturers) Similarly, Table 20 reflects
annualized transfers to the Treasury and annualized transfers from the
Trust Fund for the MOOP and pharmacy price concessions provision but
these annualized amounts do not reflect the savings to enrollees and
manufacturers. Thus, complete detailed amounts on all provisions may be
found in Tables 21 and 22.
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[[Page 1951]]
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BILLING CODE 4120-01-C
[[Page 1952]]
F. Conclusion
The previous analysis, together with the preceding preamble,
provides an RIA. This rule at an annual cost of $ 3.5 million, during
the first 10 years after implementation, provides efficiencies and
improves marketing and communications, past performance measures, Star
Ratings, network adequacy, medical loss ratio reporting, requirements
during disasters or public emergencies, D-SNP program, MOOP, as well as
cost-efficiencies to enrollees for prescription drugs. Additionally,
there are a variety of transfers to and from the Federal Government
(the Medicare Trust Fund and the United States Treasury) which in
aggregate will increase dollar spending by $3.8 to $3.9 billion
annually. We estimate that this rule generates $2.4 million in
annualized costs, discounted at 7 percent relative to year 2016, over
an infinite time horizon.
In accordance with the provisions of Executive Order 12866, this
proposed rule was reviewed by the Office of Management and Budget.
VI. Response to Comments
Because of the large number of public comments we normally receive
on Federal Register documents, we are not able to acknowledge or
respond to them individually. We will consider all comments we receive
by the date and time specified in the DATES section of this preamble,
and, when we proceed with a subsequent document, we will respond to the
comments in the preamble to that document.
Chiquita Brooks-LaSure, Administrator of the Centers for Medicare &
Medicaid Services, approved this document on December 14, 2021.
List of Subjects
42 CFR Part 422
Administrative practice and procedure, Health facilities, Health
maintenance organizations (HMO), Medicare, Penalties, Privacy,
Reporting and recordkeeping requirements.
42 CFR Part 423
Administrative practice and procedure, Emergency medical services,
Health facilities, Health maintenance organizations (HMO), Medicare,
Penalties, Privacy, Reporting and recordkeeping requirements.
For the reasons set forth in the preamble, the Centers for Medicare
& Medicaid Services proposes to amends 42 CFR chapter IV as set forth
below:
PART 422--MEDICARE ADVANTAGE PROGRAM
0
1. The authority citation for part 422 continues to read as follows:
Authority: 42 U.S.C. 1302 and 1395hh.
0
2. Section 422.2 is amended by--
0
a. In the definition of ``Fully integrated dual eligible special needs
plan'':
0
i. Revising paragraphs (2) and (3);
0
ii. Removing the period at the end of paragraph (4) and adding a
semicolon in its place; and
0
iii. Adding paragraphs (5) and (6); and
0
b. Revising the definition of ``Highly integrated dual eligible special
needs plan''.
The revisions and additions read as follows:
Sec. 422.2 Definitions.
* * * * *
Fully integrated dual eligible special needs plan * * *
(2) Whose capitated contract with the State Medicaid agency
requires coverage of the following benefits, to the extent Medicaid
coverage of such benefits is available to individuals eligible to
enroll in a fully integrated dual eligible special needs plan (FIDE
SNP) in the State, except as approved by CMS under Sec. 422.107(g) and
(h):
(i) Primary care and acute care, including Medicare cost-sharing as
defined in section 1905(p)(3)(B), (C), and (D) of the Act, without
regard to the limitation of that definition to qualified Medicare
beneficiaries.
(ii) Long-term services and supports, including coverage of nursing
facility services for a period of at least 180 days during the plan
year.
(iii) For plan year 2025 and subsequent years, behavioral health
services.
(iv) For plan year 2025 and subsequent years, home health services
as defined in Sec. 440.70.
(v) For plan year 2025 and subsequent years, durable medical
equipment as defined in Sec. 440.70(b)(3);
(3) That coordinates the delivery of covered Medicare and Medicaid
services using aligned care management and specialty care network
methods for high-risk beneficiaries;
* * * * *
(5) For plan year 2025 and subsequent years, that has exclusively
aligned enrollment; and
(6) For plan year 2025 and subsequent years, whose capitated
contract with the State Medicaid agency covers the entire service area
for the dual eligible special needs plan.
* * * * *
Highly integrated dual eligible special needs plan means a dual
eligible special needs plan offered by an MA organization that provides
coverage of Medicaid benefits under a capitated contract that meets the
following requirements--
(1) The capitated contract is between the State Medicaid agency
and--
(i) The MA organization; or
(ii) The MA organization's parent organization, or another entity
that is owned and controlled by its parent organization.
(2) The capitated contract requires coverage of the following
benefits, to the extent Medicaid coverage of such benefits is available
to individuals eligible to enroll in a highly integrated dual eligible
special needs plan (HIDE SNP) in the State, except as approved by CMS
under Sec. 422.107(g) or (h):
(i) Long-term services and supports, including community-based
long-term services and supports and some days of coverage of nursing
facility services during the plan year; or
(ii) Behavioral health services; and
(3) For plan year 2025 and subsequent years, the capitated contract
covers the entire service area for the dual eligible special needs
plan.
* * * * *
0
3. Section 422.100 is amended by--
0
a. Adding paragraphs (f)(4)(i) and (ii) and (f)(5)(iii);
0
b. Revising paragraphs (m)(1) introductory text, (m)(2) introductory
text, (m)(3) and (4), and (m)(5)(i); and
0
c. Adding paragraph (m)(6).
The additions and revisions read as follows:
Sec. 422.100 General requirements.
* * * * *
(f) * * *
(4) * * *
(i) Tracking of deductible and catastrophic limits and
notification. MA plans are required to track the maximum out-of-pocket
limit described in paragraph (f)(4) of this section based on accrued
out-of-pocket beneficiary costs for original Medicare covered services,
and are also required to notify members and health care providers when
the limit has been reached.
(ii) [Reserved]
(5) * * *
(iii) MA plans are required to track the maximum out-of-pocket
limit described in paragraph (f)(5) of this section based on accrued
out-of-pocket beneficiary costs for original Medicare covered services,
and are also required to notify members and health care providers when
the limit has been reached.
* * * * *
[[Page 1953]]
(m) * * *
(1) Access to covered benefits during disasters or emergencies.
When a disaster or emergency is declared as described in paragraph
(m)(2) of this section and there is disruption of access to health care
as described in paragraph (m)(6) of this section, an MA organization
offering an MA plan must, until one of the conditions described in
paragraph (m)(3) of this section occurs, ensure access to covered
benefits in the following manner:
* * * * *
(2) Declarations of disasters or emergencies. A declaration of a
disaster or emergency will identify the geographic area affected by the
event and may be made as one of the following:
* * * * *
(3) End of the special requirements for the disaster or emergency.
An MA organization must continue furnishing access to benefits as
specified in paragraphs (m)(1)(i) through (iv) of this section for 30
days after the conditions described in paragraph (m)(3)(i) or (ii) of
this section occur with respect to all applicable emergencies or after
the condition described in paragraph (m)(3)(iii) of this section
occurs, whichever is earlier:
(i) All sources that declared a disaster or emergency that include
the service area declare an end.
(ii) No end date was identified as described in paragraph (m)(3)(i)
of this section, and all applicable emergencies or disasters declared
for the area have ended, including through expiration of the
declaration or any renewal of such declaration.
(iii) There is no longer a disruption of access to health care as
defined in paragraph (m)(6) of this section.
(4) MA plans unable to operate. An MA plan that cannot resume
normal operations by the end of the disaster or emergency as described
in paragraph (m)(3)(i) or (ii) of this section must notify CMS.
(5) * * *
(i) Indicate the terms and conditions of payment during the
disaster or emergency for non-contracted providers furnishing benefits
to plan enrollees residing in the affected service area(s).
* * * * *
(6) Disruption of access to health care. A disruption of access to
health care for the purpose of paragraph (m) of this section is an
interruption or interference throughout the service area such that
enrollees do not have the ability to access contracted providers or
contracted providers do not have the ability to provide needed services
to enrollees resulting in MA plans failing to meet the normal
prevailing patterns of community health care delivery in the service
area under Sec. 422.112(a).
0
4. Section 422.101 is amended by--
0
a. In paragraph (d)(4), removing the word ``incurred'' and adding in
its place the word ``accrued''.
0
b. Revising paragraph (f)(1)(i).
The revision reads as follows:
Sec. 422.101 Requirements relating to basic benefits.
* * * * *
(f) * * *
(1) * * *
(i) Conduct a comprehensive initial health risk assessment of the
individual's physical, psychosocial, and functional needs as well as
annual health risk reassessment, using a comprehensive risk assessment
tool that CMS may review during oversight activities, and ensure that
the results from the initial assessment and annual reassessment
conducted for each individual enrolled in the plan are addressed in the
individuals' individualized care plan as required under paragraph
(f)(1)(ii) of this section. Beginning in 2024, the comprehensive risk
assessment tool must include standardized questions specified by CMS in
subregulatory guidance as follows:
(A) One or more questions on housing stability.
(B) One or more questions on food security.
(C) One or more questions on access to transportation.
* * * * *
0
5. Section 422.107 is amended by--
0
a. Revising the section heading and paragraphs (c)(6) and (d);
0
b. Redesignating paragraph (e) as paragraph (i); and
0
c. Adding new paragraph (e) and paragraphs (f) through (h).
The revisions and additions read as follows:
Sec. 422.107 Requirements for dual eligible special needs plans.
* * * * *
(c) * * *
(6) The verification of an enrollee's Medicaid eligibility.
* * * * *
(d) Additional minimum contract requirement. (1) For any dual
eligible special needs plan that is not a fully integrated or highly
integrated dual eligible special needs plan, except as specified in
paragraph (d)(2) of this section, the contract must also stipulate
that, for the purpose of coordinating Medicare and Medicaid-covered
services between settings of care, the SNP notifies, or arranges for
another entity or entities to notify, the State Medicaid agency,
individuals or entities designated by the State Medicaid agency, or
both, of hospital and skilled nursing facility admissions for at least
one group of high-risk full-benefit dual eligible individuals,
identified by the State Medicaid agency. The State Medicaid agency must
establish the timeframe(s) and method(s) by which notice is provided.
In the event that a SNP authorizes another entity or entities to
perform this notification, the SNP must retain responsibility for
complying with the requirement in this paragraph (d)(1).
(2) For a dual eligible special needs plan that, under the terms of
its contract with the State Medicaid agency, only enrolls beneficiaries
who are not entitled to full medical assistance under a State plan
under title XIX of the Act, paragraph (d)(1) of this section does not
apply if the SNP operates under the same parent organization and in the
same service area as a dual eligible special needs plan limited to
beneficiaries with full medical assistance under a State plan under
title XIX of the Act that meets the requirements at paragraph (d)(1) of
this section.
(e) Additional opportunities in certain integrated care programs.
(1) CMS facilitates operationalization as described in paragraphs
(e)(2) and (3) of this section if a State Medicaid agency requires MA
organizations offering dual eligible special needs plans with
exclusively aligned enrollment to do both of the following:
(i) Apply for, and seek CMS approval to establish and maintain, one
or more MA contracts that only include one or more dual eligible
special needs plans with a service area limited to that State.
(ii) Use required materials that integrate Medicare and Medicaid
content, including at a minimum the Summary of Benefits, Formulary, and
combined Provider and Pharmacy Directory that meets MA requirements
consistent with Sec. 422.2267(e) and Sec. Sec. 423.2267(e) and
438.10(h) of this chapter.
(2) The requirements, processes, and procedures applicable to dual
eligible special needs plans and the MA program, including for
applications, bids, and contracting procedures under Sec. Sec. 422.250
through 422.530, remain applicable. Because implementation of the
contract provisions described in paragraph (e)(1) of this section may
require administrative steps that cannot be completed between reviewing
the contract and the start of the plan year, CMS begins good faith work
following
[[Page 1954]]
receipt of a letter from the State Medicaid agency indicating intent to
include the provisions described in paragraph (e)(1) of this section in
a future contract year and collaborate with CMS on implementation.
(3) When the conditions of paragraph (e)(1) of this section are
met--
(i) Following a State request, CMS grants access for State Medicaid
agency officials to the Health Plan Management System (HPMS) (or its
successor) for purposes of oversight and information-sharing related to
the MA contract(s) described in paragraph (e)(1)(i) of this section, as
long as State Medicaid agency officials agree to protect the
proprietary nature of information to which the State Medicaid agency
may not otherwise have direct access. State access to the Health Plan
Management System (or its successor) is subject to compliance with HHS
and CMS policies and standards and with applicable laws in the use of
HPMS data and the system's functionality. CMS may terminate a State
official's access to the Health Plan Management System (or its
successor) if any policy is violated or if information is not
adequately protected; and
(ii) CMS coordinates with States on program audits, including
information-sharing on major audit findings and coordination of audits
schedules for the D-SNPs subject to paragraph (e)(1) of this section.
(f) Enrollee advisory committee. Any MA organization offering one
or more D-SNPs in a State must establish and maintain one or more
enrollee advisory committees that serve the D-SNPs offered by the MA
organization in that State.
(1) The enrollee advisory committee must include at least a
reasonably representative sample of the population enrolled in the dual
eligible special needs plan or plans, or other individuals representing
those enrollees, and solicit input on, among other topics, ways to
improve access to covered services, coordination of services, and
health equity for underserved populations.
(2) The enrollee advisory committee may also advise managed care
plans that serve D-SNP enrollees under title XIX of the Act offered by
the same parent organization as the MA organization offering the D-SNP.
(g) Permissible carve-outs of long-term services and supports for
FIDE SNPs and HIDE SNPs. A plan meets the FIDE SNP or HIDE SNP
definition at Sec. 422.2, even if its contract with the State Medicaid
agency for the provision of services under title XIX of the Act has
carve-outs of long-term services and supports, as approved by CMS,
that--
(1) Apply primarily to a minority of the beneficiaries eligible to
enroll in the dual eligible special needs plan who use long-term
services and supports; or
(2) Constitute a small part of the total scope of long-term
services and supports provided to the majority of beneficiaries
eligible to enroll in the dual eligible special needs plan.
(h) Permissible carve-outs of behavioral health services for FIDE
SNPs and HIDE SNPs. A plan meets the FIDE SNP or HIDE SNP definition at
Sec. 422.2, even if its contract with the State Medicaid agency for
the provision of services under title XIX of the Act has carve-outs of
behavioral health services, as approved by CMS, that--
(1) Apply primarily to a minority of the beneficiaries eligible to
enroll in the dual eligible special needs plan who use behavioral
health services; or
(2) Constitute a small part of the total scope of behavioral health
services provided to the majority of beneficiaries eligible to enroll
in the dual eligible special needs plan.
* * * * *
0
6. Section 422.116 is amended by revising paragraph (a)(1)(ii) and
adding paragraph (d)(7) to read as follows:
Sec. 422.116 Network adequacy.
(a) * * *
(1) * * *
(ii) Beginning with contract year 2024, an applicant for a new or
expanding service area must demonstrate compliance with this section as
part of its application for a new or expanding service area and CMS may
deny an application on the basis of an evaluation of the applicant's
network for the new or expanding service area.
* * * * *
(d) * * *
(7) New or expanding service area applicants. Beginning with
contract year 2024, an applicant for a new or expanding service area
receives a 10-percentage point credit towards the percentage of
beneficiaries residing within published time and distance standards for
the contracted network in the pending service area, at the time of
application and for the duration of the application review. At the
beginning of the applicable contract year, this credit no longer
applies and if the application is approved, the MA organization must be
in full compliance with this section.
* * * * *
0
7. Section 422.166 is amended by adding paragraph (i)(12) to read as
follows:
Sec. 422.166 Calculation of Star Ratings.
* * * * *
(i) * * *
(12) Special rules for the 2023 Star Ratings only. For the 2023
Star Ratings only, for measures derived from the Health Outcomes Survey
only, CMS does not apply the provisions in paragraph (i)(9) or (10) of
this section and CMS does not exclude the numeric values for affected
contracts with 60 percent or more of their enrollees in the FEMA-
designated Individual Assistance area at the time of the extreme and
uncontrollable circumstance from the clustering algorithms or from the
determination of the performance summary and variance thresholds for
the Reward Factor.
* * * * *
0
8. Section 422.502 is amended by revising paragraphs (b)(1)
introductory text and (b)(1)(i) to read as follows:
Sec. 422.502 Evaluation and determination procedures.
* * * * *
(b) * * *
(1) Except as provided in paragraphs (b)(2) through (4) of this
section, if an MA organization fails during the 12 months preceding the
deadline established by CMS for the submission of contract
qualification applications to comply with the requirements of the Part
C program under any current or prior contract with CMS under title
XVIII of the Act, CMS may deny an application based on the applicant's
failure to comply with the requirements of the Part C program under any
current or prior contract with CMS even if the applicant currently
meets all of the requirements of this part.
(i) An applicant may be considered to have failed to comply with a
contract for purposes of an application denial under paragraph (b)(1)
of this section if during the applicable review period the applicant
does any of the following:
(A) Was subject to the imposition of an intermediate sanction under
subpart O of this part or a determination by CMS to prohibit the
enrollment of new enrollees in accordance with Sec. 422.2410(c), with
the exception of a sanction imposed under Sec. 422.752(d).
(B) Failed to maintain a fiscally sound operation consistent with
the requirements of Sec. 422.504(b)(14).
(C) Filed for or is currently in State bankruptcy proceedings.
(D) Received 2.5 or less on CMS Star Ratings, as identified in
Sec. 422.166.
(E) Met or exceeded 13 points for compliance actions.
(1) CMS determines the number of points each MA organization
accumulated during the performance
[[Page 1955]]
period for compliance actions based on the following point values:
(i) Each corrective action plan issued during the performance
period under Sec. 422.504(m) counts for 6 points.
(ii) Each warning letter issued during the performance period under
Sec. 422.504(m) counts for 3 points.
(iii) Each notice of noncompliance issued during the performance
period under Sec. 422.504(m) counts for 1 point.
(2) CMS adds all the point values for each MA organization to
determine if any organization meets CMS' identified threshold.
* * * * *
0
9. Section 422.503 is amended by revising paragraphs (b)(5)(i) and (ii)
to read as follows:
Sec. 422.503 General provisions.
* * * * *
(b) * * *
(5) * * *
(i) Not accept, or share a corporate parent organization owning a
controlling interest in an entity that accepts, new enrollees under a
section 1876 reasonable cost contract in any area in which it seeks to
offer an MA plan that is not a dual eligible special needs plan.
(ii) Not accept, or be either the parent organization owning a
controlling interest of or subsidiary of an entity that accepts, new
enrollees under a section 1876 reasonable cost contract in any area in
which it seeks to offer an MA plan that is not a dual eligible special
needs plan.
* * * * *
0
10. Section 422.504 is amended by revising paragraph (m) to read as
follows:
Sec. 422.504 Contract provisions.
* * * * *
(m) Issuance of compliance actions for failure to comply with the
terms of the contract. The MA organization acknowledges that CMS may
take compliance actions as described in this section or intermediate
sanctions as defined in subpart O of this part.
(1) CMS may take compliance actions as described in paragraph
(m)(3) of this section if it determines that the MA organization has
not complied with the terms of a current or prior Part C contract with
CMS.
(i) CMS may determine that an MA organization is out of compliance
with a Part C requirement when the organization fails to meet
performance standards articulated in the Part C statutes, regulations
in this chapter, or guidance.
(ii) If CMS has not already articulated a measure for determining
noncompliance, CMS may determine that an MA organization is out of
compliance when its performance in fulfilling Part C requirements
represents an outlier relative to the performance of other MA
organizations.
(2) CMS bases its decision on whether to issue a compliance action
and what level of compliance action to take on an assessment of the
circumstances surrounding the noncompliance, including all of the
following:
(i) The nature of the conduct.
(ii) The degree of culpability of the MA organization.
(iii) The adverse effect to beneficiaries which resulted or could
have resulted from the conduct of the MA organization.
(iv) The history of prior offenses by the MA organization or its
related entities.
(v) Whether the noncompliance was self-reported.
(vi) Other factors which relate to the impact of the underlying
noncompliance or the lack of the MA organization's oversight of its
operations that contributed to the noncompliance.
(3) CMS may take one of three types of compliance actions based on
the nature of the noncompliance.
(i) Notice of non-compliance. A notice of non-compliance may be
issued for any failure to comply with the requirements of the MA
organization's current or prior Part C contract with CMS, as described
in paragraph (m)(1) of this section.
(ii) Warning letter. A warning letter may be issued for serious
and/or continued non-compliance with the requirements of the MA
organization's current or prior Part C contract with CMS, as described
in paragraph (m)(1) of this section and as assessed in accordance with
paragraph (m)(2) of this section.
(iii) Corrective action plan. (A) Corrective action plans are
requested for particularly serious or continued non-compliance with the
requirements of the MA organization's current or prior Part C contract
with CMS, as described in paragraph (m)(1) of this section and as
assessed in accordance with paragraph (m)(2) of this section.
(B) CMS issues a corrective action plan if CMS determines that the
MA organization has repeated or not corrected noncompliance identified
in prior compliance actions, has substantially impacted beneficiaries
or the program with its noncompliance, or must implement a detailed
plan to correct the underlying causes of the noncompliance.
* * * * *
0
11. Section 422.530 is amended by revising paragraph (c)(4) to read as
follows:
Sec. 422.530 Plan crosswalks.
* * * * *
(c) * * *
(4) When--
(i) A renewing D-SNP has another new or renewing D-SNP, and the two
D-SNPs are offered to different populations, enrollees who are no
longer eligible for their current D-SNP may be moved into the other new
or renewing D-SNP offered by the same MA organization if they meet the
eligibility criteria for the new or renewing D-SNP and CMS determines
it is in the best interest of the enrollees to move to the new or
renewing D-SNP in order to promote access to and continuity of care for
enrollees relative to the absence of a crosswalk exception. For the
crosswalk exception in this paragraph (c)(4), CMS does not permit
enrollees to be moved between different contracts; or
(ii) An MA organization creates a new MA contract when required by
a State as described in Sec. 422.107(e), eligible enrollees may be
moved from the existing D-SNP that is non-renewing, reducing its
service area, or has its eligible population newly restricted by a
State, to a D-SNP offered under the D-SNP-only contract, which must be
of the same plan type operated by the same parent organization.
* * * * *
0
12. Section 422.561 is amended by revising the definition of
``Applicable integrated plan'' to read as follows:
Sec. 422.561 Definitions.
* * * * *
Applicable integrated plan means either of the following:
(1) Before January 1, 2023. (i) A fully integrated dual eligible
special needs plan with exclusively aligned enrollment or a highly
integrated dual eligible special needs plan with exclusively aligned
enrollment; and
(ii) The Medicaid managed care organization, as defined in section
1903(m) of the Act, through which such dual eligible special needs
plan, its parent organization, or another entity that is owned and
controlled by its parent organization covers Medicaid services for
dually eligible individuals enrolled in such dual eligible special
needs plan and such Medicaid managed care organization.
(2) On or after January 1, 2023. (i)(A) A fully integrated dual
eligible special needs plan or highly integrated dual eligible special
needs plan with exclusively aligned enrollment; and
[[Page 1956]]
(B) The Medicaid managed care organization, as defined in section
1903(m) of the Act, through which such dual eligible special needs
plan, its parent organization, or another entity that is owned and
controlled by its parent organization covers Medicaid services for
dually eligible individuals enrolled in such dual eligible special
needs plan and such Medicaid managed care organization; or
(ii) A dual eligible special needs plan and affiliated Medicaid
managed care plan where--
(A) The dual special needs plan, by State policy has enrollment
limited to those beneficiaries enrolled in a Medicaid managed care
organization as described in paragraph (2)(ii)(B) of this definition;
(B) There is a capitated contract between the MA organization, the
MA organization's parent organization, or another entity that is owned
and controlled by its parent organization; and
(1) A Medicaid agency; or
(2) A Medicaid managed care organization as defined in section
1903(m) of the Act that contracts with the Medicaid agency; and
(C) Through the capitated contract described in paragraph
(2)(ii)(B) of this definition, Medicaid benefits including primary care
and acute care, including Medicare cost-sharing as defined in section
1905(p)(3)(B), (C), and (D) of the Act, without regard to the
limitation of that definition to qualified Medicare beneficiaries, and
at a minimum, home health services as defined in Sec. 440.70 of this
chapter, durable medical equipment as defined in Sec. 440.70(d)(3) of
this chapter, or nursing facility services are covered for the
enrollees.
* * * * *
0
13. Section 422.629 is amended by--
0
a. Revising paragraph (d);
0
b. In paragraph (k)(4)(ii), removing the phrase ``integrated
organization determination decision'' and adding in its place the
phrase ``integrated reconsideration determination'';
0
c. Revising paragraph (l)(1); and
0
d. Adding paragraph (l)(4).
The revisions and addition read as follows:
Sec. 422.629 General requirements for applicable integrated plans.
* * * * *
(d) Evidence. The applicable integrated plan must do the following:
(1) Provide the enrollee--
(i) A reasonable opportunity, in person and in writing, to present
evidence and testimony and make legal and factual arguments for
integrated grievances, and integrated reconsiderations; and
(ii) Information on how evidence and testimony should be presented
to the plan.
(2) Inform the enrollee of the limited time available for
presenting evidence sufficiently in advance of the resolution timeframe
for appeals as specified in this section if the case is being
considered under an expedited timeframe for the integrated grievance or
integrated reconsideration.
* * * * *
(l) * * *
(1) The following individuals or entities can request an integrated
grievance, integrated organization determination, and integrated
reconsideration, and are parties to the case:
(i) The enrollee.
(ii) The enrollee's representative, including any person authorized
under State law.
* * * * *
(4) The following individuals or entities may request an integrated
reconsideration and are parties to the case:
(i) An assignee of the enrollee (that is, a physician or other
provider who has furnished or intends to furnish a service to the
enrollee and formally agrees to waive any right to payment from the
enrollee for that service).
(ii) Any other provider or entity (other than the applicable
integrated plan) who has an appealable interest in the proceeding.
0
14. Section 422.631 is amended by adding paragraph (d)(3) to read as
follows:
Sec. 422.631 Integrated organization determinations.
* * * * *
(d) * * *
(3) Timeframe for requests for payment. The applicable integrated
plan must process requests for payment according to the ``prompt
payment'' provisions set forth in Sec. 422.520.
* * * * *
0
15. Section 422.633 is amended by revising the section heading and
paragraphs (e)(1) and (f)(3)(i) introductory text to read as follows:
Sec. 422.633 Integrated reconsiderations.
* * * * *
(e) * * *
(1) Applicable integrated plans must accept requests to expedite
integrated reconsiderations from either of the following:
(i) An enrollee.
(ii) A provider, making the request on behalf of an enrollee, that
is not a request for expedited payment.
* * * * *
(f) * * *
(3) * * *
(i) The applicable integrated plan may extend the timeframe for
resolving any integrated reconsideration other than those concerning
Part B drugs by 14 calendar days if--
* * * * *
0
16. Section 422.634 is amended by revising paragraph (d) to read as
follows:
Sec. 422.634 Effect.
* * * * *
(d) Services not furnished while the appeal is pending. (1) If an
applicable integrated plan reverses its decision to deny, limit, or
delay services that were not furnished while the appeal was pending,
the applicable integrated plan must authorize or provide the disputed
services promptly and as expeditiously as the enrollee's health
condition requires but no later than the earlier of--
(i) 72 hours from the date it reverses its decision; or
(ii)(A) With the exception of a Part B drug, 30 calendar days after
the date the applicable integrated plan receives the request for the
integrated reconsideration (or no later than upon expiration of an
extension described in Sec. 422.633(f)); or
(B) For a Part B drug, 7 calendar days after the date the
applicable integrated plan receives the request for the integrated
reconsideration.
(2) For a Medicaid benefit, if a State fair hearing officer
reverses an applicable integrated plan's integrated reconsideration
decision to deny, limit, or delay services that were not furnished
while the appeal was pending, the applicable integrated plan must
authorize or provide the disputed services promptly and as
expeditiously as the enrollee's health condition requires but no later
than 72 hours from the date it receives notice reversing the
determination.
(3) Reversals by the Part C independent review entity, an
administrative law judge or attorney adjudicator at the Office of
Medicare Hearings and Appeals, or the Medicare Appeals Council must be
effectuated under same timelines applicable to other MA plans as
specified in Sec. Sec. 422.618 and 422.619.
* * * * *
0
17. Section 422.2260 is amended by adding the definition of ``Third-
party marketing organization (TPMO)'' in alphabetical order to read as
follows:
Sec. 422.2260 Definitions.
* * * * *
[[Page 1957]]
Third-party marketing organization (TPMO) means organizations who
are compensated to perform lead generation, marketing, sales, and
enrollment related functions as a part of the chain of enrollment (the
steps taken by a beneficiary from becoming aware of an MA plan or plans
to making an enrollment decision). TPMOs may be a first tier,
downstream or related entity (FDRs), as defined under Sec. 422.504(i),
but may also be entities that are not FDRs but provide services to
customers including an MA plan or an MA plan's FDR.
0
18. Section 422.2265 is amended by adding paragraphs (b)(13) and (14)
to read as follows:
Sec. 422.2265 Websites.
* * * * *
(b) * * *
(13) Instructions on how to appoint a representative including a
link to the downloadable version of the CMS Appointment of
Representative Form (CMS Form-1696).
(14) Enrollment instructions and forms.
* * * * *
0
19. Section 422.2267 is amended by--
0
a. Redesignating paragraphs (e)(30) through (38) as paragraphs (e)(32)
through (40).
0
b. Adding new paragraphs (e)(30) and (31) and paragraph (e)(41).
The additions read as follows:
Sec. 422.2267 Required materials and content.
* * * * *
(e) * * *
(30) Member ID card. The member ID card is a model communications
material that plans must provide to enrollees as required under Sec.
422.111(i). The member ID card--
(i) Must be provided to new enrollees within ten calendars days
from receipt of CMS confirmation of enrollment or by last day of month
prior to effective date, whichever is later;
(ii) Must include the plan's--
(A) Website address;
(B) Customer service number (the member ID card is excluded from
the hours of operations requirement under Sec. 422.2262(c)(1)(i)); and
(C) Contract/PBP number;
(iii) Must include, if issued for a PPO and PFFS plan, the phrase
``Medicare limiting charges apply.'';
(iv) May not use a member's Social Security number (SSN), in whole
or in part;
(v) Must be updated whenever information on a member's existing
card changes; in such cases an updated card must be provided to the
member; and
(vi) Is excluded from the translation requirement under paragraph
(a)(2) of this section.
(31) Multi-language insert (MLI). This is a standardized
communications material which states, ``We have free interpreter
services to answer any questions you may have about our health or drug
plan. To get an interpreter, just call us at [1-xxx-xxx-xxxx]. Someone
who speaks [language] can help you. This is a free service.'' in the
following languages: Spanish, Chinese, Tagalog, French, Vietnamese,
German, Korean, Russian, Arabic, Italian, Portuguese, French Creole,
Polish, Hindi, and Japanese.
(i) Additional languages that meet the 5-percent service area
threshold, as required under paragraph (a)(2) of this section, must be
added to the MLI used in that service area. A plan may also opt to
include in the MLI any additional language that do not meet the 5-
percent service area threshold, where it determines that this inclusion
would be appropriate.
(ii) The MLI must be provided with all required materials under
paragraph (e) of this section.
(iii) The MLI may be included as a part of the required material or
as a standalone material in conjunction with the required material.
(iv) When used as a standalone, the MLI may include organization
name and logo.
(v) When mailing multiple required materials together, only one MLI
is required.
(vi) The MLI may be provided electronically when a required
material is provided electronically as permitted under paragraph (d)(2)
of this section.
* * * * *
(41) Third-party marketing organization disclaimer. This is
standardized content. The disclaimer consists of the statement ``We do
not offer every plan available in your area. Any information we provide
is limited to those plans we do offer in your area. Please contact
Medicare.gov or 1-800-MEDICARE to get information on all of your
options.'' The MA organization must ensure that the disclaimer is as
follows:
(i) Used by any TPMO, as defined under Sec. 422.2260, that sells
plans on behalf of more than one MA organization unless the TPMO sells
all commercially available MA plans in a given service area.
(ii) Verbally conveyed within the first minute of a sales call.
(iii) Electronically conveyed when communicating with a beneficiary
through email, online chat, or other electronic means of communication.
(iv) Prominently displayed on TPMO websites.
(v) Included in any marketing materials, including print materials
and television advertisements, developed, used or distributed by the
TPMO.
0
20. Section 422.2274 is amended by revising the section heading and
adding paragraph (g) to read as follows:
Sec. 422.2274 Agent, broker, and other third-party requirements.
* * * * *
(g) TPMO oversight. In addition to any applicable FDR requirements
under Sec. 422.504(i), when doing business with a TPMO, either
directly or indirectly through a downstream entity, MA plans must
implement the following as a part of their oversight of TPMOs:
(1) When a TPMO is not otherwise an FDR, the MA organization is
responsible for ensuring that the TPMO adheres to any requirements that
apply to the MA plan.
(2) Contracts, written arrangements, and agreements between the
TPMO and an MA plan, or between the TPMO and an MA plan's FDR, must
ensure the TPMO:
(i) Discloses to the MA organization any subcontracted
relationships used for marketing, lead generation, and enrollment.
(ii) Records all calls with beneficiaries in their entirety,
including the enrollment process.
(iii) Reports to plans monthly any staff disciplinary actions
associated with beneficiary interaction to the plan.
(iv) Uses the TPMO disclaimer as required under Sec.
422.2267(e)(41).
(3) Ensure that the TPMO, when conducting lead generating
activities, either directly or indirectly for an MA organization, must,
when applicable:
(i) Disclose to the beneficiary that his or her information will be
provided to a licensed agent for future contact. This disclosure must
be provided as follows:
(A) Verbally when communicating with a beneficiary through
telephone.
(B) In writing when communicating with a beneficiary through mail
or other paper.
(C) Electronically when communicating with a beneficiary through
email, online chat, or other electronic messaging platform.
(ii) Disclose to the beneficiary that he or she is being
transferred to a licensed agent who can enroll him or her into a new
plan.
0
21. Section 422.2460 is amended by revising paragraphs (a), (b)
introductory text, and (d) and adding paragraph (e) to read as follows:
[[Page 1958]]
Sec. 422.2460 Reporting requirements.
(a) Except as provided in paragraph (b) of this section, for each
contract year, each MA organization must submit to CMS, in a timeframe
and manner specified by CMS, a report that includes the data needed by
the MA organization to calculate and verify the medical loss ratio
(MLR) and remittance amount, if any, for each contract under this part,
including the amount of incurred claims for original Medicare covered
benefits, supplemental benefits, and prescription drugs; total revenue;
expenditures on quality improving activities; non-claims costs; taxes;
licensing and regulatory fees; and any remittance owed to CMS under
Sec. 422.2410.
(b) For contract years 2018 through 2022, each MA organization must
submit to CMS, in a timeframe and manner specified by CMS, the
following information:
* * * * *
(d) Subject to paragraph (e) of this section, the MLR is reported
once, and is not reopened as a result of any payment reconciliation
processes.
(e) With respect to an MA organization that has already submitted
to CMS the MLR report or MLR data required under paragraph (a) or (b)
of this section, respectively, for a contract for a contract year,
paragraph (d) of this section does not prohibit resubmission of the MLR
report or MLR data for the purpose of correcting the prior MLR report
or data submission. Such resubmission must be authorized or directed by
CMS, and upon receipt and acceptance by CMS, is regarded as the
contract's MLR report or data submission for the contract year for
purposes of this subpart.
0
22. Section 422.2490 is amended by redesignating paragraph (b)(2) as
paragraph (b)(2)(i) and adding paragraph (b)(2)(ii) to read as follows:
Sec. 422.2490 Release of Part C MLR data.
* * * * *
(b) * * *
(2) * * *
(ii) Amounts that are reported as expenditures for a specific type
of supplemental benefit, where the entire amount that is reported
represents costs incurred by the only plan under the contract that
offers that benefit.
* * * * *
PART 423--VOLUNTARY MEDICARE PRESCRIPTION DRUG BENEFIT
0
23. The authority citation for part 423 continues to read as follows:
Authority: 42 U.S.C. 1302, 1306, 1395w-101 through 1395w-152,
and 1395hh.
0
24. Section 423.100 is amended by removing the definition of
``Negotiated prices'' and adding in alphabetical order definitions for
``Negotiated price'' and ``Price concession'' to read as follows:
Sec. 423.100 Definitions.
* * * * *
Negotiated price means the price for a covered Part D drug that--
(1) The Part D sponsor (or other intermediary contracting
organization) and the network dispensing pharmacy or other network
dispensing provider have negotiated as the lowest possible
reimbursement such network entity will receive, in total, for a
particular drug;
(2) Meets all of the following:
(i) Includes all price concessions (as defined in this section)
from network pharmacies or other network providers;
(ii) Includes any dispensing fees; and
(iii) Excludes additional contingent amounts, such as incentive
fees, if these amounts increase prices; and
(3) Is reduced by non-pharmacy price concessions and other direct
or indirect remuneration that the Part D sponsor passes through to Part
D enrollees at the point of sale.
* * * * *
Price concession means any form of discount, direct or indirect
subsidy, or rebate received by the Part D sponsor or its intermediary
contracting organization from any source that serves to decrease the
costs incurred under the Part D plan by the Part D sponsor. Examples of
price concessions include but are not limited to: Discounts,
chargebacks, rebates, cash discounts, free goods contingent on a
purchase agreement, coupons, free or reduced-price services, and goods
in kind.
* * * * *
0
25. Section 423.503 is amended by revising the section heading and
paragraphs (b)(1) introductory text and (b)(1)(i) to read as follows:
Sec. 423.503 Evaluation and determination procedures.
* * * * *
(b) * * *
(1) Except as provided in paragraphs (b)(2) through (4) of this
section, if a Part D plan sponsor fails during the 12 months preceding
the deadline established by CMS for the submission of contract
qualification applications to comply with the requirements of the Part
D program under any current or prior contract with CMS under title
XVIII of the Act CMS may deny an application based on the applicant's
failure to comply with the requirements of the Part D program under any
current or prior contract with CMS even if the applicant currently
meets all of the requirements of this part.
(i) An applicant may be considered to have failed to comply with a
contract for purposes of an application denial under paragraph (b)(1)
of this section if during the applicable review period the applicant:
(A) Was subject to the imposition of an intermediate sanction under
subpart O of this part, or a determination by CMS to prohibit the
enrollment of new enrollees under Sec. 423.2410(c).
(B) Failed to maintain a fiscally sound operation consistent with
the requirements of Sec. 423.505(b)(23).
(C) Filed for or is currently under state bankruptcy proceedings.
(D) Received 2.5 or less on CMS Star Ratings, as identified in
Sec. 423.186.
(E) Met or exceeded 13 points for compliance actions.
(1) CMS determines the number of points each Part D plan sponsor
accumulated during the performance period for compliance actions based
on the following point values:
(i) Each corrective action plan issued during the performance
period under Sec. 423.505(n) counts for 6 points.
(ii) Each warning letter issued during the performance period under
Sec. 423.505(n) counts for 3 points.
(iii) Each notice of noncompliance issued during the performance
period under Sec. 423.505(n) counts for 1 point.
(2) CMS adds all the point values for each Part D plan sponsor to
determine if any organization meets CMS' identified threshold.
* * * * *
0
26. Section 423.505 is amended by revising paragraph (n) to read as
follows:
Sec. 423.505 Contract provisions.
* * * * *
(n) Issuance of compliance actions for failure to comply with the
terms of the contract. The Part D plan sponsor acknowledges that CMS
may take compliance actions as described in this section or
intermediate sanctions as defined in subpart O of this part.
(1) CMS may take compliance actions as described in paragraph
(n)(3) of this section if it determines that the Part D plan sponsor
has not complied with the terms of a current or prior Part D contract
with CMS.
(i) CMS may determine that a Part D plans sponsor is out of
compliance with a Part D requirement when the organization fails to
meet performance standards articulated in the Part D statutes,
regulations in this chapter, or guidance.
(ii) If CMS has not already articulated a measure for determining
[[Page 1959]]
noncompliance, CMS may determine that a Part D plan sponsor is out of
compliance when its performance in fulfilling Part D requirements
represents an outlier relative to the performance of other Part D plan
sponsors.
(2) CMS bases its decision on whether to issue a compliance action
and what level of compliance action to take on an assessment of the
circumstances surrounding the noncompliance, including all of the
following:
(i) The nature of the conduct.
(ii) The degree of culpability of the Part D plan sponsor.
(iii) The adverse effect to beneficiaries which resulted or could
have resulted from the conduct of the Part D plan sponsor.
(iv) The history of prior offenses by the Part D plan sponsor or
its related entities.
(v) Whether the noncompliance was self-reported.
(vi) Other factors which relate to the impact of the underlying
noncompliance or the lack of the Part D plan sponsor's oversight of its
operations that contributed to the noncompliance.
(3) CMS may take one of three types of compliance actions based on
the nature of the noncompliance.
(i) Notice of non-compliance. A notice of non-compliance may be
issued for any failure to comply with the requirements of the Part D
plan sponsor's current or prior Part D contract with CMS, as described
in paragraph (n)(1) of this section.
(ii) Warning letter. A warning letter may be issued for serious
and/or continued non-compliance with the requirements of the Part D
plan sponsor's current or prior Part D contract with CMS, as described
in paragraph (n)(1) of this section and as assessed in accordance with
paragraph (n)(2) of this section.
(iii) Corrective action plan. (A) Corrective action plans are
issued for particularly serious and/or continued non-compliance with
the requirements of the Part D plan sponsors' current or prior Part D
contract with CMS, as described in paragraph (n)(1) of this section and
as assessed in accordance with paragraph (n)(2) of this section.
(B) CMS issues a corrective action plan if CMS determines that the
Part D plan sponsor has repeated or not corrected noncompliance
identified in prior compliance actions, has substantially impacted
beneficiaries or the program with its noncompliance, and/or must
implement a detailed plan to correct the underlying causes of the
noncompliance.
* * * * *
0
27. Section 423.2260 is amended by adding the definition of ``Third-
party marketing organization (TPMO)'' in alphabetical order to read as
follows:
Sec. 423.2260 Definitions.
* * * * *
Third-party marketing organization (TPMO) are organizations who are
compensated to perform lead generation, marketing, sales, and
enrollment related functions as a part of the chain of enrollment (the
steps taken by a beneficiary from becoming aware of a Part D plan or
plans to making an enrollment decision). TPMOs may be a first tier,
downstream or related entity (FDRs), as defined under Sec. 422.504(i)
of this chapter, but may also be entities that are not FDRs but provide
services to customers including an Part D sponsor or an Part D
sponsor's FDR.
0
28. Section 423.2265 is amended by adding paragraphs (b)(14) and (15)
to read as follows:
Sec. 423.2265 websites.
* * * * *
(b) * * *
(14) Instructions on how to appoint a representative including a
link to the downloadable version of the CMS Appointment of
Representative Form (CMS Form-1696).
(15) Enrollment instructions and forms.
* * * * *
0
29. Section 423.2267 is amended by--
0
a. Redesignating paragraphs (e)(32) through (37) as paragraphs (e)(34)
through (39); and
0
b. Adding new paragraphs (e)(32) and (33) and paragraphs (e)(40) and
(41).
The additions read as follows:
Sec. 423.2267 Required materials and content.
* * * * *
(e) * * *
(32) Member ID card. The member ID card is a model communications
material that plans must provide to enrollees as required under Sec.
423.128(d)(2). The member ID card--
(i) Must be provided to new enrollees within 10 calendars days from
receipt of CMS confirmation of enrollment or by last day of month prior
to effective date, whichever is later;
(ii) Must include the Part D sponsor's--
(A) Website address;
(B) Customer service number (the Member ID card is excluded from
the hours of operations requirement under Sec. 423.2262(c)(1)(i)); and
(C) Contract/PBP number;
(iii) Must include, if issued for a preferred provider organization
(PPO) and PFFS plan, the phrase ``Medicare limiting charges apply.'';
(iv) May not use a member's Social Security number (SSN), in whole
or in part;
(v) Must be updated whenever information on a member's existing
card changes; in such cases an updated card must be provided to the
member; and
(vi) Is excluded from the translation requirement under paragraph
(a)(2) of this section.
(33) Multi-language insert (MLI). This is a standardized
communications material which states, ``We have free interpreter
services to answer any questions you may have about our health or drug
plan. To get an interpreter, just call us at [1-xxx-xxx-xxxx]. Someone
who speaks [language] can help you. This is a free service.'' in the
following languages: Spanish, Chinese, Tagalog, French, Vietnamese,
German, Korean, Russian, Arabic, Italian, Portuguese, French Creole,
Polish, Hindi, and Japanese.
(i) Additional languages that meet the 5-percent service area
threshold, as required under paragraph (a)(2) of this section, must be
added to the MLI used in that service area. A plan may also opt to
include in the MLI any additional language that do not meet the 5-
percent service area threshold, where it determines that this inclusion
would be appropriate.
(ii) The MLI must be provided with all required materials under
paragraph (e) of this section.
(iii) The MLI may be included as a part of the required material or
as a standalone material in conjunction with the required material.
(iv) When used as a standalone, the MLI may include organization
name and logo.
(v) When mailing multiple required materials together, only one MLI
is required.
(vi) The MLI may be provided electronically when a required
material is provided electronically as permitted under paragraph (d)(2)
of this section.
* * * * *
(40) Limited access to preferred cost sharing pharmacies. This is
standardized content that must--
(i) Be used on all materials mentioning preferred pharmacies when
there is limited access to preferred pharmacies; and
(ii) Include the following language ``'s pharmacy network includes limited lower-cost, preferred
pharmacies in . The lower costs advertised in our plan
[[Page 1960]]
materials for these pharmacies may not be available at the pharmacy you
use. For up-to-date information about our network pharmacies, including
whether there are any lower-cost preferred pharmacies in your area,
please call or consult
the online pharmacy directory at .''
(41) Third-party marketing organization disclaimer. This is
standardized content. The disclaimer consists of the statement ``We do
not offer every plan available in your area. Any information we provide
is limited to those plans we do offer in your area. Please contact
Medicare.gov or 1-800-MEDICARE to get information on all of your
options.'' The Part D sponsor must ensure that the disclaimer is as
follows:
(i) Used by any TPMO, as defined under Sec. 423.2260, that sells
plans on behalf of more than one Part D sponsor unless the TPMO sells
all commercially available Part D plans in a given service area.
(ii) Verbally conveyed within the first minute of a sales call.
(iii) Electronically conveyed when communicating with a beneficiary
through email, online chat, or other electronic means of communication.
(iv) Prominently displayed on TPMO websites.
(v) Included in any TPMO marketing materials, including print
materials and television advertising.
0
30. Section 423.2274 is amended by revising the section heading and
adding paragraph (g) to read as follows:
Sec. 423.2274 Agent, broker, and other third-party requirements.
* * * * *
(g) TPMO oversight. In addition to any applicable FDR requirements
under Sec. 423.505(i), when doing business with a TPMO, either
directly or indirectly through a downstream entity, Part D sponsor must
implement the following as a part of their oversight of TPMOs:
(1) When TPMOs is not otherwise an FDR, the Part D sponsor is
responsible for ensuring that the TPMO adheres to any requirements that
apply to the Part D sponsor.
(2) Contracts, written arrangements, and agreements between the
TPMO and a Part D plan, or between a TPMO and a Part D plan's FDR, must
ensure the TPMO:
(i) Discloses to the plan any subcontracted relationships used for
marketing, lead generation, and enrollment.
(ii) Record all calls with beneficiaries in their entirety,
including the enrollment process.
(iii) Report to plans monthly any staff disciplinary actions
associated with beneficiary interaction to the plan.
(iv) Use the TPMO disclaimer as required under Sec.
423.2267(e)(41).
(3) Ensure that the TPMO, when conducting lead generating
activities, either directly or indirectly for a Part D sponsor, must,
when applicable:
(i) Disclose to the beneficiary that his or her information will be
provided to a licensed agent for future contact. This disclosure must
be provided:
(A) Verbally when communicating with a beneficiary through
telephone;
(B) In writing when communicating with a beneficiary through mail
or other paper; and
(C) Electronically when communicating with a beneficiary through
email, online chat, or other electronic messaging platform.
(ii) When applicable, disclose to the beneficiary that he or she is
being transferred to a licensed agent who can enroll him or her into a
new plan.
0
31. Section 423.2460 is amended by revising paragraphs (a), (b)
introductory text, and (d) and adding paragraph (e) to read as follows:
Sec. 423.2460 Reporting requirements.
(a) Except as provided in paragraph (b) of this section, for each
contract year, each Part D sponsor must submit to CMS, in a timeframe
and manner specified by CMS, a report that includes the data needed by
the Part D sponsor to calculate and verify the medical loss ratio (MLR)
and remittance amount, if any, for each contract under this part,
including the amount of incurred claims for prescription drugs, total
revenue, expenditures on quality improving activities, non-claims
costs, taxes, licensing and regulatory fees, and any remittance owed to
CMS under Sec. 423.2410.
(b) For contract years 2018 through 2022, each Part D sponsor must
submit to CMS, in a timeframe and manner specified by CMS, the
following information:
* * * * *
(d) Subject to paragraph (e) of this section, the MLR is reported
once, and is not reopened as a result of any payment reconciliation
processes.
(e) With respect to a Part D sponsor that has already submitted to
CMS the MLR report or MLR data required under paragraph (a) or (b) of
this section, respectively, for a contract for a contract year,
paragraph (d) of this section does not prohibit resubmission of the MLR
report or MLR data for the purpose of correcting the prior MLR report
or data submission. Such resubmission must be authorized or directed by
CMS, and upon receipt and acceptance by CMS, is regarded as the
contract's MLR report or data submission for the contract year for
purposes of this subpart.
Dated: January 4, 2022.
Xavier Becerra,
Secretary, Department of Health and Human Services.
[FR Doc. 2022-00117 Filed 1-6-22; 4:15 pm]
BILLING CODE 4120-01-P