Submission for OMB Review; CDP Supply Chain Climate Change Information Request, 71268-71269 [2021-27048]
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71268
Federal Register / Vol. 86, No. 238 / Wednesday, December 15, 2021 / Notices
Instructions: Please submit comments
only and cite Information Collection
3090–XXXX, Improving Customer
Experience (OMB Circular A–11,
Section 280 Implementation), in all
correspondence related to this
collection. To confirm receipt of your
comment(s), please check
regulations.gov, approximately two-tothree business days after submission to
verify posting.
FOR FURTHER INFORMATION CONTACT:
Requests for additional information
should be directed to Camille Tucker,
U.S. General Services Administration,
1800 F Street NW, Washington, DC
20405, via phone at 202–603–2666, or
email to camille.tucker@gsa.gov.
SUPPLEMENTARY INFORMATION:
khammond on DSKJM1Z7X2PROD with NOTICES
A. Purpose
Under the PRA, (44 U.S.C. 3501–
3520) Federal Agencies must obtain
approval from the Office of Management
and Budget (OMB) for each collection of
information they conduct or sponsor.
‘‘Collection of information’’ is defined
in 44 U.S.C. 3502(3) and 5 CFR
1320.3(c) and includes Agency requests
or requirements that members of the
public submit reports, keep records, or
provide information to a third party.
Section 3506(c)(2)(A) of the PRA
requires Federal Agencies to provide a
60-day notice in the Federal Register
concerning each proposed collection of
information, including each proposed
extension of an existing collection of
information, before submitting the
collection to OMB for approval. To
comply with this requirement, GSA is
publishing notice of the proposed
collection of information set forth in
this document.
Whether seeking a loan, Social
Security benefits, veterans benefits, or
other services provided by the Federal
Government, individuals and businesses
expect Government customer services to
be efficient and intuitive, just like
services from leading private-sector
organizations. Yet the 2016 American
Consumer Satisfaction Index and the
2017 Forrester Federal Customer
Experience Index show that, on average,
Government services lag nine
percentage points behind the private
sector.
A modern, streamlined and
responsive customer experience means:
Raising government-wide customer
experience to the average of the private
sector service industry; developing
indicators for high-impact Federal
programs to monitor progress towards
excellent customer experience and
mature digital services; and providing
the structure (including increasing
VerDate Sep<11>2014
17:04 Dec 14, 2021
Jkt 256001
transparency) and resources to ensure
customer experience is a focal point for
agency leadership. To support this,
OMB Circular A–11 Section 280
established government-wide standards
for mature customer experience
organizations in government and
measurement. To enable Federal
programs to deliver the experience
taxpayers deserve, they must undertake
three general categories of activities:
Conduct ongoing customer research,
gather and share customer feedback, and
test services and digital products.
These data collection efforts may be
either qualitative or quantitative in
nature or may consist of mixed
methods. Additionally, data may be
collected via a variety of means,
including but not limited to electronic
or social media, direct or indirect
observation (i.e., in person, video and
audio collections), interviews,
questionnaires, surveys, and focus
groups. GSA will limit its inquiries to
data collections that solicit strictly
voluntary opinions or responses.
The results of the data collected will
be used to improve the delivery of
Federal services and programs. It will
include the creation of personas,
customer journey maps, and reports and
summaries of customer feedback data
and user insights. It will also provide
government-wide data on customer
experience that can be displayed on
performance.gov to help build
transparency and accountability of
Federal programs to the customers they
serve.
Method of Collection
Data
B. Annual Reporting Burden
Sfmt 4703
BILLING CODE 6820–34–P
GENERAL SERVICES
ADMINISTRATION
[OMB Control No. 3090–0319; Docket No.
2021–0001; Sequence No. 11]
Office of Government-wide
Policy (OGP), General Services
Administration (GSA).
ACTION: Notice and request for
comments.
AGENCY:
Affected Public: Collections will be
targeted to the solicitation of opinions
from respondents who have experience
with the program or may have
experience with the program in the near
future. For the purposes of this request,
‘‘customers’’ are individuals,
businesses, and organizations that
interact with a Federal Government
agency or program, either directly or via
a Federal contractor. This could include
individuals or households; businesses
or other for-profit organizations; not-forprofit institutions; State, local or tribal
Fmt 4703
Beth Anne Killoran,
Deputy Chief Information Officer.
Submission for OMB Review; CDP
Supply Chain Climate Change
Information Request
Form Number(s): None.
Type of Review: New.
Frm 00043
C. Public Comments
GSA invites comments on: (a)
Whether the proposed collection of
information is necessary for the proper
performance of the functions of the
agency, including whether the
information will have practical utility;
(b) the accuracy of the agency’s estimate
of the burden (including hours and cost)
of the proposed collection of
information; (c) ways to enhance the
quality, utility, and clarity of the
information to be collected; and (d)
ways to minimize the burden of the
collection of information on
respondents, including through the use
of automated collection techniques or
other forms of information technology.
Comments submitted in response to this
notice will be summarized and/or
included in the request for OMB
approval of this information collection;
they also will become a matter of public
record.
[FR Doc. 2021–27050 Filed 12–14–21; 8:45 am]
GSA will collect this information by
electronic means when possible, as well
as by mail, fax, telephone, technical
discussions, and in-person interviews.
GSA may also utilize observational
techniques to collect this information.
PO 00000
governments; Federal government; and
Universities.
Estimated Number of Respondents:
2,001,550.
Estimated Time per Response: Varied,
dependent upon the data collection
method used. The possible response
time to complete a questionnaire or
survey may be 3 minutes or up to 2
hours to participate in an interview.
Estimated Total Annual Burden
Hours: 101,125.
Estimated Total Annual Cost to
Public: $0.
In accordance with the
Paperwork Reduction Act of 1995, and
the Office of Management and Budget
(OMB), GSA will invite the public to
comment on a renewal and extension
concerning the CDP Supply Chain
Climate Change Information Request.
DATES: GSA will consider all comments
received by January 14, 2022.
SUMMARY:
E:\FR\FM\15DEN1.SGM
15DEN1
Federal Register / Vol. 86, No. 238 / Wednesday, December 15, 2021 / Notices
Written comments and
recommendations for this information
collection should be sent within 30 days
of publication of this notice to
www.reginfo.gov/public/do/PRAMain.
Find this particular information
collection by selecting ‘‘Currently under
Review—Open for Public Comments’’ or
by using the search function.
FOR FURTHER INFORMATION CONTACT: Mr.
Jed Ela, Sustainability Advisor, Office of
Government-wide Policy, at jed.ela@
gsa.gov, 202–854–8804.
SUPPLEMENTARY INFORMATION:
ADDRESSES:
khammond on DSKJM1Z7X2PROD with NOTICES
A. Purpose
The CDP Supply Chain Climate
Change Information Request is an
electronic questionnaire designed to
collect information that is widely used
by large private and public sector
organizations to understand, assess, and
mitigate potentially disruptive and
costly supply chain risks, investment
risks, and environmental impacts. The
questionnaire is administered by CDP
North America, Inc., a 501(c)(3)
nonprofit organization (‘‘CDP’’). CDP
administers the questionnaire annually
on behalf of over 590 institutional
investors, 200 major corporations, and
several large governmental purchasing
organizations in addition to GSA. CDP’s
most recent annual survey was directed
to over 20,000 companies, with over
9,600 electing to respond.
Under previously approved
information collection requests, GSA
has directed CDP since 2017 to include
several hundred major Federal
contractors annually among its potential
survey respondents. In accordance with
31 U.S. Code § 3512(c)(1)(b), GSA uses
information received from these
companies via CDP to inform and
develop purchasing policies and
contract requirements necessary to
safeguard Federal assets against waste,
loss, and misappropriation resulting
from unmitigated exposure to supply
chain energy market and environmental
risks. GSA also uses the information in
accordance with Executive Orders
13990, 14008, and 14030 to inform
development of policies and programs
to reduce climate risks and greenhouse
gas emissions associated with federal
procurement activities.
For example, GSA has used CDP
information in recent years to perform
critical market research in connection
with multi-billion-dollar strategic
contracting efforts. In one case, GSA
determined that data center facilities
used by potential network infrastructure
providers could be at risk due to
flooding, extreme heat, or lack of
VerDate Sep<11>2014
17:04 Dec 14, 2021
Jkt 256001
available cooling water sources, placing
Federal client operations at risk. In
another case, GSA used information
from the CDP survey to research
potential contractors’ existing risk
mitigation and greenhouse gas reduction
practices and to design appropriate
contract requirements to ensure that
contractors assess and mitigate these
risks and reduce greenhouse gases
associated with their federal contract
activities. In another case, GSA
determined that energy savings
practices available to potential
information technology service
providers could significantly lower their
overhead costs and that this would
likely reduce contract costs for GSA and
other Federal agencies. GSA uses the
information collected to research
development of similar policies and
programs and to verify contractor
compliance with existing programs.
B. Annual Burden Hours
GSA expects to direct CDP to request
voluntary survey responses from up to
500 large and medium-sized businesses
per year. Estimates of response time per
respondent vary greatly depending on
whether each requested respondent (a)
elects not to respond; (b) responds, but
would have responded to CDP
regardless of GSA’s request (because the
respondent was also requested to
respond to CDP by other customer and/
or investor stakeholders); or (c)
responds to CDP because of GSA’s
request. Analysis of total response time
is thus based on estimates for each of
these categories.
(a) Requested respondents who elect
not to respond. Based on historical CDP
response rates and GSA’s intended
recipients, GSA estimates that 250 out
of 500 annual requested respondents
will be in this category. Hour burden for
this category: 250 non-responses; time
per respondent 0; total time 0.
(b) Respondents who would have
responded to CDP regardless of GSA’s
request. These respondents will
complete some or all of the collection
instrument, but would have done so
regardless of GSA’s request. In addition,
some of these respondents will answer
a small number of additional questions
(requiring a small fraction of their
overall response time to CDP) based on
GSA’s request. In addition, all of these
respondents will need to complete one
additional question in order to direct
CDP to share their responses with GSA.
Based on historical CDP response rates
and GSA’s intended recipients, GSA
estimates that 220 out of 500 annual
requested respondents will be in this
category. Hour burden for this category:
PO 00000
Frm 00044
Fmt 4703
Sfmt 4703
71269
220 responses; average time per
respondent 5 minutes; total burden 18
hours.
(c) Respondents who respond to CDP
because of GSA’s request. These
respondents may need to invest
significant time drafting their responses
and gathering facts, including searching
and compiling existing data sources
such as utility bills, and completing and
reviewing the collection instrument.
Based on historical CDP response rates
and GSA’s intended recipients, GSA
estimates that 30 out of 500 annual
requested respondents will be in this
category. Based on discussions with
several dozen previous respondents to
CDP’s questionnaire, as well as public
input received in response to a related
information collection request notice
(see 82 FR 3794), time burden for this
collection is estimated to average 120
hours per response. Hour burden for
this category: 30 responses; average time
per respondent 120 hours; total burden
3600 hours.
Based on the individual category
response times above, the total
estimated response burden for all 500
requested respondents is summarized
below.
Frequency: Annual.
Affected Public: Federal contractors.
Number of Respondents: 500.
Responses per Respondent: 1.
Total Annual Responses: 250.
Estimated Time per Respondent: 14.5.
Total Burden Hours: 3,618.
C. Public Comments
A 60-day notice published in the
Federal Register at 86 FR 51889 on
September 17, 2021. The one comment
received requested that GSA provides
detail on how it will summarize the
responses CDP receives; and that a link
to the CDP questionnaire is included in
the Supporting Statement.
In response, the link to the scorecard
summarizing CDP responses will be
updated on d2d.gsa.gov, and the link to
the questionnaire will be included in
the supporting statement.
Obtaining Copies of Proposals:
Requesters may obtain a copy of the
information collection documents from
the GSA Regulatory Secretariat Division,
by calling 202–501–4755 or emailing
GSARegSec@gsa.gov.
Beth Anne Killoran,
Deputy Chief Information Officer.
[FR Doc. 2021–27048 Filed 12–14–21; 8:45 am]
BILLING CODE 6820–14–P
E:\FR\FM\15DEN1.SGM
15DEN1
Agencies
[Federal Register Volume 86, Number 238 (Wednesday, December 15, 2021)]
[Notices]
[Pages 71268-71269]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-27048]
-----------------------------------------------------------------------
GENERAL SERVICES ADMINISTRATION
[OMB Control No. 3090-0319; Docket No. 2021-0001; Sequence No. 11]
Submission for OMB Review; CDP Supply Chain Climate Change
Information Request
AGENCY: Office of Government-wide Policy (OGP), General Services
Administration (GSA).
ACTION: Notice and request for comments.
-----------------------------------------------------------------------
SUMMARY: In accordance with the Paperwork Reduction Act of 1995, and
the Office of Management and Budget (OMB), GSA will invite the public
to comment on a renewal and extension concerning the CDP Supply Chain
Climate Change Information Request.
DATES: GSA will consider all comments received by January 14, 2022.
[[Page 71269]]
ADDRESSES: Written comments and recommendations for this information
collection should be sent within 30 days of publication of this notice
to www.reginfo.gov/public/do/PRAMain. Find this particular information
collection by selecting ``Currently under Review--Open for Public
Comments'' or by using the search function.
FOR FURTHER INFORMATION CONTACT: Mr. Jed Ela, Sustainability Advisor,
Office of Government-wide Policy, at [email protected], 202-854-8804.
SUPPLEMENTARY INFORMATION:
A. Purpose
The CDP Supply Chain Climate Change Information Request is an
electronic questionnaire designed to collect information that is widely
used by large private and public sector organizations to understand,
assess, and mitigate potentially disruptive and costly supply chain
risks, investment risks, and environmental impacts. The questionnaire
is administered by CDP North America, Inc., a 501(c)(3) nonprofit
organization (``CDP''). CDP administers the questionnaire annually on
behalf of over 590 institutional investors, 200 major corporations, and
several large governmental purchasing organizations in addition to GSA.
CDP's most recent annual survey was directed to over 20,000 companies,
with over 9,600 electing to respond.
Under previously approved information collection requests, GSA has
directed CDP since 2017 to include several hundred major Federal
contractors annually among its potential survey respondents. In
accordance with 31 U.S. Code Sec. 3512(c)(1)(b), GSA uses information
received from these companies via CDP to inform and develop purchasing
policies and contract requirements necessary to safeguard Federal
assets against waste, loss, and misappropriation resulting from
unmitigated exposure to supply chain energy market and environmental
risks. GSA also uses the information in accordance with Executive
Orders 13990, 14008, and 14030 to inform development of policies and
programs to reduce climate risks and greenhouse gas emissions
associated with federal procurement activities.
For example, GSA has used CDP information in recent years to
perform critical market research in connection with multi-billion-
dollar strategic contracting efforts. In one case, GSA determined that
data center facilities used by potential network infrastructure
providers could be at risk due to flooding, extreme heat, or lack of
available cooling water sources, placing Federal client operations at
risk. In another case, GSA used information from the CDP survey to
research potential contractors' existing risk mitigation and greenhouse
gas reduction practices and to design appropriate contract requirements
to ensure that contractors assess and mitigate these risks and reduce
greenhouse gases associated with their federal contract activities. In
another case, GSA determined that energy savings practices available to
potential information technology service providers could significantly
lower their overhead costs and that this would likely reduce contract
costs for GSA and other Federal agencies. GSA uses the information
collected to research development of similar policies and programs and
to verify contractor compliance with existing programs.
B. Annual Burden Hours
GSA expects to direct CDP to request voluntary survey responses
from up to 500 large and medium-sized businesses per year. Estimates of
response time per respondent vary greatly depending on whether each
requested respondent (a) elects not to respond; (b) responds, but would
have responded to CDP regardless of GSA's request (because the
respondent was also requested to respond to CDP by other customer and/
or investor stakeholders); or (c) responds to CDP because of GSA's
request. Analysis of total response time is thus based on estimates for
each of these categories.
(a) Requested respondents who elect not to respond. Based on
historical CDP response rates and GSA's intended recipients, GSA
estimates that 250 out of 500 annual requested respondents will be in
this category. Hour burden for this category: 250 non-responses; time
per respondent 0; total time 0.
(b) Respondents who would have responded to CDP regardless of GSA's
request. These respondents will complete some or all of the collection
instrument, but would have done so regardless of GSA's request. In
addition, some of these respondents will answer a small number of
additional questions (requiring a small fraction of their overall
response time to CDP) based on GSA's request. In addition, all of these
respondents will need to complete one additional question in order to
direct CDP to share their responses with GSA. Based on historical CDP
response rates and GSA's intended recipients, GSA estimates that 220
out of 500 annual requested respondents will be in this category. Hour
burden for this category: 220 responses; average time per respondent 5
minutes; total burden 18 hours.
(c) Respondents who respond to CDP because of GSA's request. These
respondents may need to invest significant time drafting their
responses and gathering facts, including searching and compiling
existing data sources such as utility bills, and completing and
reviewing the collection instrument. Based on historical CDP response
rates and GSA's intended recipients, GSA estimates that 30 out of 500
annual requested respondents will be in this category. Based on
discussions with several dozen previous respondents to CDP's
questionnaire, as well as public input received in response to a
related information collection request notice (see 82 FR 3794), time
burden for this collection is estimated to average 120 hours per
response. Hour burden for this category: 30 responses; average time per
respondent 120 hours; total burden 3600 hours.
Based on the individual category response times above, the total
estimated response burden for all 500 requested respondents is
summarized below.
Frequency: Annual.
Affected Public: Federal contractors.
Number of Respondents: 500.
Responses per Respondent: 1.
Total Annual Responses: 250.
Estimated Time per Respondent: 14.5.
Total Burden Hours: 3,618.
C. Public Comments
A 60-day notice published in the Federal Register at 86 FR 51889 on
September 17, 2021. The one comment received requested that GSA
provides detail on how it will summarize the responses CDP receives;
and that a link to the CDP questionnaire is included in the Supporting
Statement.
In response, the link to the scorecard summarizing CDP responses
will be updated on d2d.gsa.gov, and the link to the questionnaire will
be included in the supporting statement.
Obtaining Copies of Proposals: Requesters may obtain a copy of the
information collection documents from the GSA Regulatory Secretariat
Division, by calling 202-501-4755 or emailing [email protected].
Beth Anne Killoran,
Deputy Chief Information Officer.
[FR Doc. 2021-27048 Filed 12-14-21; 8:45 am]
BILLING CODE 6820-14-P