Resilient Networks; Disruptions to Communications; Disruptions to Communications, 61103-61112 [2021-23811]
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Federal Register / Vol. 86, No. 212 / Friday, November 5, 2021 / Proposed Rules
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epa.gov.
SUPPLEMENTARY INFORMATION: On
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rulemaking (ANPRM) soliciting
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Penny Lassiter,
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[FR Doc. 2021–24253 Filed 11–4–21; 8:45 am]
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47 CFR Part 4
[PS Docket Nos. 21–346, 15–80; ET Docket
No. 04–35; FCC 21–99; FR ID 55366]
Resilient Networks; Disruptions to
Communications; Disruptions to
Communications
Federal Communications
Commission.
ACTION: Proposed rule.
AGENCY:
In this document, the
Commission seeks comment on:
potential improvements to the voluntary
Wireless Network Resiliency
Cooperative Framework (Framework),
including evaluating what triggers its
activation, its scope of participants,
whether existing Framework elements
can be strengthened, any gaps that need
to be addressed, and whether the public
would benefit from codifying some or
all of the Framework; ways to enhance
the information available to the
Commission through the Network
Outage Reporting System (NORS) and
Disaster Information Reporting System
(DIRS) during disasters and network
outages to improve situational
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SUMMARY:
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awareness; and communications
resiliency strategies for power outages,
including improved coordination
between communications service
providers and power companies and
deploying onsite backup power or other
alternative measures to reduce the
frequency, duration, or severity of
power-related disruptions to
communications services.
DATES: Submit comments on or before
December 6, 2021, and reply comments
on or before January 4, 2022.
ADDRESSES: You may submit comments,
identified by PS Docket Nos. 21–346
and 15–80; ET Docket No. 04–35, by any
of the following methods:
• Electronic Filers: Comments may be
filed electronically using the internet by
accessing the ECFS: https://apps.fcc.gov/
ecfs/.
• Paper Filers: Parties who choose to
file by paper must file an original and
one copy of each filing.
Filings can be sent by commercial
overnight courier, or by first-class or
overnight U.S. Postal Service mail. All
filings must be addressed to the
Commission’s Secretary, Office of the
Secretary, Federal Communications
Commission.
• Commercial overnight mail (other
than U.S. Postal Service Express Mail
and Priority Mail) must be sent to 9050
Junction Drive, Annapolis Junction, MD
20701.
• U.S. Postal Service first-class,
Express, and Priority mail must be
addressed to 45 L Street NE,
Washington, DC 20554.
• Effective March 19, 2020, and until
further notice, the Commission no
longer accepts any hand or messenger
delivered filings. This is a temporary
measure taken to help protect the health
and safety of individuals, and to
mitigate the transmission of COVID–19.
See FCC Announces Closure of FCC
Headquarters Open Window and
Change in Hand-Delivery Policy, Public
Notice, DA 20–304 (March 19, 2020).
https://www.fcc.gov/document/fcccloses-headquarters-open-window-andchanges-hand-delivery-policy.
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print, electronic files, audio format),
send an email to fcc504@fcc.gov or
calling the Consumer and Governmental
Affairs Bureau at 202–418–0530 (voice),
202–418–0432 (TTY).
FOR FURTHER INFORMATION CONTACT: For
further information, contact Saswat
Misra, Attorney-Advisor, Cybersecurity
and Communications Reliability
Division, Public Safety and Homeland
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Security Bureau, (202) 418–0944 or via
email at Saswat.Misra@fcc.gov.
SUPPLEMENTARY INFORMATION: This is a
summary of the Commission’s Notice of
Proposed Rulemaking (NPRM), in PS
Docket Nos. 21–346 and 15–80; ET
Docket No. 04–35; FCC 21–99, adopted
on September 30, 2021 and released on
October 1, 2021. The full text of this
document is available by downloading
the text from the Commission’s website
at: https://docs.fcc.gov/public/
attachments/FCC-21-99A1.pdf. When
the FCC Headquarters reopens to the
public, the full text of this document
will also be available for public
inspection and copying during regular
business hours in the FCC Reference
Center, 45 L Street NE, Washington, DC
20554.
Synopsis
I. Introduction
1. With this Notice of Proposed
Rulemaking (NPRM), we propose steps
to improve the reliability and resiliency
of communications networks during
emergencies. We address these matters
against the backdrop of Hurricane Ida,
which hit the United States as a
Category 4 hurricane and caused
significant flooding and damage in
several states along the Gulf Coast and
the northeastern corridor of the United
States. Hurricane Ida demonstrated that,
while service providers’ ability to
restore communications in the aftermath
of a devastating storm has improved,
more can be done to help ensure that
communications networks are
sufficiently survivable to provide some
continuity of service during major
emergencies and to enhance the ability
of service providers to restore
communications when they fail.
2. Specifically, we consolidate several
lines of prior inquiry to initiate this
rulemaking regarding the reliability,
resiliency, and continuity of
communications networks. Hurricane
Ida is only the most recent disaster that
resulted in failures precisely when
Americans most need to communicate.
Recent hurricane and wildfire seasons,
earthquakes in Puerto Rico, and severe
winter storms in Texas demonstrate that
America’s communications
infrastructure remains susceptible to
disruption during disasters. These
disruptions can prevent or delay the
transmission of 911 calls, first responder
communications, Emergency Alert
System (EAS) and Wireless Emergency
Alert (WEA) messages, and other
potentially life-saving information. They
also can have cascading detrimental
effects on the economy and other
critical infrastructures due to
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interdependencies among sectors,
including the transportation, medical,
and financial sectors. These disruptions
may involve many or all
communications networks—including
wireline, wireless, cable, satellite, or
broadcast facilities.
3. Accordingly, in this NPRM, we
seek comment on measures to help
ensure that communications services
remain operational when disasters
strike. We consider whether elements of
the Wireless Network Resiliency
Cooperative Framework (Framework)—a
voluntary agreement developed by the
wireless industry in 2016 to provide
mutual aid in the event of a disaster—
could be improved to enhance the
reliability of communication networks.
31 FCC Rcd 13745 (2016) (Framework
Order). We also ask whether the public
would benefit from codifying some or
all of the Framework into our rules.
Next, we seek comment on how the
Commission can better promote
situational awareness during disasters
through its Disaster Information
Reporting System (DIRS) and Network
Outage Reporting System (NORS).
Finally, we explore communications
resilience strategies to address one of
the primary reasons for service
disruptions: Electric power outages.
II. Background
4. Resilient communications networks
are critical to economic growth, national
security, emergency response, and
nearly every facet of modern life. The
Commission has long been concerned
with enhancing the reliability and
resiliency of the Nation’s
communications infrastructure. In 2004,
the Commission adopted rules that
require certain communications
providers to supply the Commission
with outage reports to address ‘‘the
critical need for rapid, complete, and
accurate information on service
disruptions that could affect homeland
security, public health or safety, and the
economic well-being of our Nation,
especially in view of the increasing
importance of non-wireline
communications in the Nation’s
communications networks and critical
infrastructure.’’ 69 FR 68859 (Nov. 26,
2004) (2004 Part 4 Report and Order).
Under these rules, service providers
must submit outage reports to the
Commission through NORS for outages
that exceed specified duration and
magnitude thresholds. 47 CFR 4.9. The
Commission analyzes NORS outage
reports to, in the short term, assess the
magnitude of major outages, and in the
long-term, identify network reliability
trends and determine whether the
outages likely could have been
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prevented or mitigated had the service
providers followed certain network
reliability best practices.
5. In 2007, in the wake of Hurricane
Katrina, the Commission established
DIRS as a web-based means for service
providers, including wireless, wireline,
broadcast, and cable providers, to
voluntarily report to the Commission
their communications infrastructure
status, restoration information, and
situational awareness information
specifically during times of crisis. The
Commission recently required a subset
of service providers that receive Stage 2
funding from the Uniendo a Puerto Rico
Fund or the Connect USVI Fund to
report in DIRS when it is activated in
their respective territories. 34 FCC Rcd
9109, 9174, 9176–77, paras. 133, 138–
140 (2019) (Puerto Rico & USVI USF
Fund Report and Order). The
Commission typically activates DIRS for
affected counties in the event of major
emergencies. These announcements
often note that the Commission is
suspending its rules on network outage
reporting for DIRS participants during
the activation period.
6. DIRS data have provided critical
situational awareness during
communications outages, even when
information is shared only on an
aggregated or limited basis. The
Commission’s analysis informs
restoration efforts by federal partners
and the agency’s own assessments of
communications reliability during
disasters. For example, the Commission
prepares and provides aggregated DIRS
information, without companyidentifying information, to the
Department of Homeland Security
(DHS), which then distributes the
information to a DHS-led group of
federal agencies tasked with
coordinating disaster response efforts,
including other units in DHS, during
incidents. This DHS-led group is the
Emergency Support Function #2 (ESF–
2), which is composed of other
participants including the Department
of Agriculture, Department of
Commerce, Department of Defense,
General Services Administration,
Department of Interior, and the Federal
Communications Commission. Agencies
use the analyses for their situational
awareness and for determining
restoration priorities for
communications services and
infrastructure in affected areas. The
Commission also provides aggregated
data, without company-identifying
information, to the public during
disasters. Recently, the Commission
established a framework to provide
additional federal, state, Tribal, and
territorial partners with access to the
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critical NORS and DIRS information
they need to ensure the public’s safety
while preserving the presumptive
confidentiality of the information.
7. Also following Hurricane Katrina in
2007, the Commission adopted backup
power obligations in limited contexts. In
2007, the Commission adopted a rule
requiring Commercial Mobile Radio
Service (CMRS) providers and local
exchange carriers to maintain
emergency backup power for a
minimum of 24 hours for assets inside
central offices and eight hours for cell
sites, remote switches, and digital loop
carrier system remote terminals. After
observing the severe impact on 911
networks across the Midwest caused by
the 2012 derecho storm, the
Commission took steps to promote 911
network reliability and resiliency by
requiring covered 911 service providers
to take reasonable measures to provide
reliable 911 service, including through
providing for central office backup
power. 47 CFR 9.19(a)(4) (defining a
‘‘covered 911 service provider’’ as an
entity that provides 911, E911, or [Next
Generation 911 (NG911)] capabilities
such as call routing, automatic location
information (ALI), automatic number
identification (ANI), or the functional
equivalent of those capabilities, directly
to a [Public Safety Answering Point
(PSAP)], statewide default answering
point, or appropriate local emergency
authority, or an entity that operates one
or more central offices that directly
serve a PSAP). Covered 911 service
providers must annually certify to the
Commission that they have taken
‘‘reasonable measures to provide
reliable 911 service with respect to 911
circuit diversity, availability of central
office backup power, and diverse
network monitoring,’’ or they must
certify to taking alternative measures
that ‘‘are reasonably sufficient to
mitigate the risk of failure or that one or
more certification elements are not
applicable to its network.’’ 47 CFR
9.19(b). Covered 911 service providers
must certify their compliance with
backup power standards of 24 hours for
central offices that provide
administrative lines for Public Safety
Answering Points (PSAPs) and 72 hours
for central offices that have a selective
router that directs 911 calls. 47 CFR
9.19. Further, the Commission has
adopted rules requiring that providers of
facilities-based, fixed voice service
offered as a residential service provide
their subscribers the options to
purchase, at the point of sale, solutions
that provide 8 and 24 hours of backup
power for the service. 47 CFR 9.20.
8. In 2013, in the wake of Superstorm
Sandy, the Commission again took up
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the issue of communications
infrastructure resiliency, particularly
that of wireless resiliency; specifically,
the Commission proposed to require
facilities-based Commercial Mobile
Radio Service providers to submit to the
Commission for public disclosure, on a
daily basis during and immediately after
major disasters, the percentage of cell
sites within their networks that are
providing service. On December 14,
2016, in lieu of adopting this proposal,
the Commission adopted an Order
supporting the voluntary Framework,
intended to promote resilient
communications and situational
awareness during disasters. Framework
Order, 31 FCC Rcd at 13745–46, paras.
1–2. The Framework commits its
participants to five prongs: providing for
reasonable roaming arrangements
during disasters when technically
feasible; fostering mutual aid during
emergencies; enhancing municipal
preparedness and restoration; increasing
consumer readiness and preparation;
and improving public awareness and
stakeholder communications on service
and restoration status. An emergency or
disaster activates the Framework where
the Federal Emergency Management
Agency (FEMA) activates ESF–2 and the
Commission activates DIRS. ESFs
provide the structure for coordinating
Federal interagency support for a
Federal response to an incident. ESF–2
coordinates Federal actions to assist
industry in restoring the public
communications infrastructure and to
assist State, tribal, and local
governments with emergency
communications and restoration of
public safety communications systems
and first responder networks.
9. In 2017, the Government
Accountability Office (GAO), in
conjunction with its review of federal
efforts to improve the resiliency of
wireless networks during natural
disasters and other physical incidents,
released a report recommending that the
Commission should improve its
monitoring of industry efforts to
strengthen wireless network resiliency.
The GAO found that the number of
wireless outages attributed to a physical
incident—a natural disaster, accident, or
other manmade event, such as
vandalism—increased from 189 in 2009
to 1,079 in 2016. The GAO concluded
that more robust measures and a better
plan to monitor the Framework would
help the FCC collect information on the
Framework and evaluate its
effectiveness, and that such steps could
help the FCC decide if further action is
needed. In light of prolonged outages
during several emergency events in
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2017 and 2018, and in parallel with the
GAO recommendations, the Public
Safety and Homeland Security Bureau
(Bureau) conducted several inquiries
and investigations to better understand
and track the output and effectiveness of
the Framework and other voluntary
coordination efforts that promote
wireless network resiliency and
situational awareness during and after
these hurricanes and other emergencies.
In February 2020, following a series of
PSHSB staff coordination meetings with
wireless, backhaul and electric service
providers to discuss the gaps identified
in the above record, CTIA and the
Edison Electric Institute formed the
Cross-Sector Resiliency Forum on
February 27, 2020 and released a 12step action plan to improving wireless
resiliency.
10. In the days leading up to landfall
of Hurricane Ida on August 29, 2021, the
FCC had begun coordinating response
activities with the State of Louisiana,
the Federal Emergency Management
Agency, the Cybersecurity and
Infrastructure Security Agency, and
members of the Communications
Information Sharing and Analysis
Center (Comm-ISAC) and to determine
potential impacts, challenges, and
mutual aid resources. The Commission
had already deployed agents to support
the Louisiana Emergency Operations
Center (EOC) and to conduct baseline
surveys of communications as well as to
provide coordination and spectrum
management support. Communications
companies had also begun prepositioning mobile communications
assets in safe zones just outside the
potential impact areas in order to
rapidly deploy much-needed services,
post landfall. Ida had significant
physical impacts on both power and
communications infrastructure, which
had cascading consequences on
interdependent public safety
communications infrastructure and
services such as PSAPs and Louisiana’s
land mobile radio public safety
communications network.
11. Following Hurricane Ida’s
departure, the Commission began
supporting recovery work in earnest.
The Commission reminded
communications industry of its
commitments in the Framework and
encouraged wireless providers,
specifically, to activate roaming in areas
where cellular communications were
hardest hit. Even after roaming had been
activated in limited areas,
communications remained diminished
as communications companies were
working to repair, replace, and restore
communications infrastructure.
Immediately after the storm, 28.1
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percent of cell sites were down across
the affected counties. Louisiana was
hardest hit in this respect, with more
than 50 percent of sites down in the
affected counties on August 30. At its
peak, Louisiana had three PSAPs offline
due to damaged power and
communications infrastructure, and
other PSAPs were impacted and
rerouted calls as generators began to fail.
Commission personnel communicated
with the Louisiana Association of
Broadcasters to determine unmet fuel,
communications, and power needs of
state broadcasters and to facilitate the
provision of much needed resources and
services.
12. Commission staff also conducted
on-the-ground assessments of
communications infrastructure to
provide emergency management
officials intelligence and to assist with
the identification of critical
communications infrastructure,
including responding to additional
unintentional damage occurring during
repairs to the communications and
power infrastructure. The Commission
also issued special temporary
authorizations (STAs) and, sua sponte,
numerous orders to provide regulatory
relief in support of providers’
restoration efforts, including waivers of
deadlines and technical requirements,
as well as providing relief to impacted
consumers. This work remains ongoing
as recovery continues.
III. Notice of Proposed Rulemaking
A. Improving the Wireless Network
Resiliency Cooperative Framework
13. The voluntary Framework plays a
central role in how wireless providers
prepare for and respond to emergencies.
Over the years, the Commission has
examined and re-examined the efficacy
of the Framework for purposes of
restoring communications during and
following disasters. These inquiries
suggest that providers take a
multifaceted approach to disaster
readiness and response, with the aim of
improving the public’s safety during
natural disasters. Wireless provider
efforts have included investments in
network resiliency, reinforcing network
coverage and capacity, conducting sitebased preparatory work, and making
plans to mitigate commercial power
failures, as well as utilizing commercial
roaming agreements, working with
government partners, and educating
consumers on preparedness. These
initiatives have helped to keep more
Americans connected and informed
even during major disasters.
14. However, these inquiries also
show that there are both gaps in the
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Framework’s coverage and, during some
recent disasters, delays in its
implementation, including technical
challenges associated with roaming
implementation among signatory
companies. Further, as explained below,
there are some disaster situations where
the Framework, by its owns terms,
would not go into effect. These findings
from our prior inquiries suggest there
may be targeted opportunities to
improve the voluntary Framework and
network resiliency—not just of wireless
networks, but of communications
networks as a whole. We seek comment
on those opportunities below. We also
seek comment on whether the
Commission should revisit the
voluntary nature of the Framework.
15. Framework Activation. Currently,
the Framework only applies when both
ESF–2 and DIRS are activated. As a
result, there may be circumstances
where the Framework is not activated
but where mutual aid or other support
obligations are warranted. For example,
the Framework has not been operational
during the California power shutoffs
and wildfires because ESF–2 was not
activated. To address this gap, should
we work with carriers to revisit the
prerequisites, e.g., the types of
emergencies or other declarations (ESF–
2 and DIRS activation) that trigger the
Framework or that govern the duration
of its obligations? If so, what should
those triggers and durations be?
16. Scope of Framework Participants.
We seek comment on whether
expanding the scope of the Framework
participants could enhance its
effectiveness. Currently, signatories to
the Framework include only AT&T
Mobility, CTIA, GCI, Southern Linc, TMobile, U.S. Cellular, and Verizon
Wireless. Additionally, the Competitive
Carriers Association filed a letter
supporting the Framework. As the list of
signatories demonstrates, there are a
number of wireless providers who are
not signatories to the Framework.
Further, the Framework signatories only
include wireless providers. Would
greater participation in the Framework
enhance its effectiveness? Are there
steps the Commission can take to
encourage voluntary participation
beyond the scope of the existing
signatories, such as to include smaller
wireless providers, or entities beyond
the mobile-wireless industry, such as
facilities-based backhaul providers,
covered 911 service providers, cable,
wireline, broadcast, satellite, or
interconnected VoIP providers? Should
the Framework or portions of the
Framework be expanded to include any
other stakeholders or organizations?
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17. Improving Wireless Roaming. The
Framework commits its signatories to
provide reasonable roaming in
situations where: ‘‘(i) A requesting
carrier’s network has become inoperable
and the requesting carrier has taken all
appropriate steps to attempt to restore
its own network, and (ii) the home
carrier has determined that roaming is
technically feasible and will not
adversely affect service to the home
carrier’s own subscribers,’’ with such
roaming arrangements ‘‘limited in
duration and contingent on the
requesting carrier taking all possible
steps to restore service on its own
network as quickly as possible.’’
Framework Order, 31 FCC at 13752–53,
para 19.
18. Recent events suggest that
roaming during disaster contexts can be
improved. As the Hurricane Michael
Report found, ‘‘at least some wireless
providers did not take advantage of the
types of disaster-related roaming
agreements envisioned in the
Framework, allowing their customers to
remain in the dark rather than roam on
a competitor’s network.’’ FCC, Public
Safety and Homeland Security Bureau,
October 2018 Hurricane Michael’s
Impact on Communications:
Preparation, Effect, and Recovery, PS
Docket No. 18–339, Report and
Recommendations at 6 (PSHSB 2019),
https://docs.fcc.gov/public/
attachments/DOC-357387A1.pdf
(Hurricane Michael Report). During
Hurricane Ida, there was limited
transparency, and therefore
understanding, regarding the status of
roaming, including where it was
available and where it was not, and
which network technologies were
utilized. We seek comment on how best
to address these issues through the
voluntary Framework. Are the current
Framework pre-requisites to triggering
disaster roaming too restrictive, to the
detriment of consumers? In particular,
we seek comment on improvements to
the Framework to ensure roaming is
operational prior to an event and
seamless during emergencies—
addressing both resiliency and
restoration—such as annual testing of
roaming capabilities and coordination
processes. Are there other
improvements that can be made to
ensure that roaming is made available in
a timely manner and for the benefit of
the maximum population possible? For
example, should there be minimum
timeframes by which a provider must
respond to a disaster roaming request?
Are there conditions or other criteria
that could be incorporated into the
Framework to determine that, once met,
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roaming should be available
automatically in qualifying disaster
areas? If a roaming request is deemed
technically infeasible, how should that
determination be conveyed? What
criteria should be used to determine
whether roaming is technically feasible?
Have there been instances where
roaming requests have been
unreasonably denied or responses to
such requests have been unreasonably
delayed, or where the roaming-related
provisions of the Framework did not
work as intended? During Hurricane
Ida, we understand that initial requests
for roaming under the Framework
focused on access to 3G networks. Are
there benefits to encouraging roaming
access to newer generations of network
technology and, if so, how can the
Commission best support such
arrangements? To what extent do
capacity challenges or network
configuration issues also hinder
effective roaming, and how should any
improvements to the Framework
account for this concern? Should there
be any improvement in the standards or
their implementations to ensure the
emergency roaming is automatically and
seamlessly accessible to user devices
without requiring any action from the
user? Can providers’ readiness to
execute such disaster-triggered roaming
be verified and tested? What are the
public safety benefits and costs
associated with these improvements in
wireless roaming?
19. Fostering Mutual Aid. The
Framework commits its signatories to
foster mutual aid during disasters.
Nevertheless, we observed prolonged
outages during Hurricane Ida. We seek
comment on how signatories fostered
mutual aid, such as through sharing
physical assets, during Hurricane Ida
and other recent disasters, and how
effective this mutual aid has been in
ensuring continuity of communications.
Are there instances in which reasonable
requests for mutual aid were denied by
wireless providers? Should the
Framework do more to strengthen the
effectiveness of mutual aid? What
benefits would accrue if other segments
of the communications industry—such
as cable, wireline, and broadcast—
agreed to foster mutual aid during
disasters?
20. Enhancing Municipal
Preparedness and Restoration.
Framework signatories convened with
local government representatives’ public
safety subject matter experts and
developed best practices to facilitate
coordination before, during, and after
emergencies and disasters in order to
maintain and restore wireless service
continuity. Were these best practices
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utilized in Hurricane Ida and other
disasters, and how effective were these
best practices in real-world conditions?
Should they be updated in light of
lessons learned from these disasters?
Are there additional actions that
wireless providers and other
stakeholders (e.g., backhaul service,
wireline service providers) can take to
ensure appropriate and effective
coordination with local agencies to
mitigate the impact of service
disruptions? What are the respective
costs and benefits? For example, should
providers establish processes for sharing
real-time restoration efforts? Should the
Framework include coordination
obligations and particular coordination
activities or best practices? Are there are
other steps that the Commission can
take to improve coordination? The
Commission also seeks comment on the
recommendations of the Broadband
Deployment Advisory Committee’s
Disaster Response and Recovery
Working Group pertaining to
coordination with local governments
and building and maintaining formal
relationships across industry and
government stakeholders, and
coordination and information sharing
between stakeholders during the
disaster planning and recovery phases.
21. Increasing Local Preparedness and
Consumer Readiness. The Framework
commits signatories to increase
consumer readiness and preparation
through the development and
dissemination with consumer groups of
a Consumer Readiness Checklist. Is
there evidence that the public is aware
of this checklist? How is it promoted?
Are there other steps that wireless
providers should take to foster local
preparedness and consumer readiness
in the face of natural disasters, such as
public service announcements? What
are the benefits and costs associated
with those steps? Should the
Commission explore additional
consumer awareness and preparedness
activities?
22. What measures are in place to
ensure that information is accessible to
all Americans? Consumer groups note
that the deaf and hard-of-hearing
communities often rely on multiple
forms of communications before and
during emergencies, and recommend
that signatories work with these
communities to ensure information is
accessible. Should the Framework
require signatories to conduct outreach
through multiple forms of
communication, such as public service
announcements on television, radio,
and social media that is accessible to
both hard-of-hearing and non-English
speaking communities? Verizon
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suggests providers can maintain a
dedicated website for a specific disaster
event. Should the Framework require
signatories to meet with groups
representing persons with disabilities to
provide information on emergency
planning and resources? Are there other
steps the Commission should take to
improve communications with these
and other communities?
23. Improving Public Awareness.
Finally, the Framework commits
signatories to improve public awareness
and stakeholder communications on
service and restoration status, through
sharing DIRS data on cell site outages on
an aggregated, county-by-county basis in
the relevant geographic area. Since the
Framework was released, signatories
have agreed to share additional data
with the public, including more
granular data on the cause of cell site
outages and the number of in-service
cell sites operating on backup power.
The Commission has also requested
comment on whether other outage data,
e.g., whether the service disruption
extends to 911 service, should be
disclosed to the public. See
Amendments to Part 4 of the
Commission’s Rules Concerning
Disruptions to Communications, et al.,
Third Notice of Proposed Rulemaking,
FCC 21–45, 2021 WL 1603461, at *13–
16, paras. 36–46 (Apr. 22, 2021). Would
public disclosure of additional
information regarding service
disruptions promote public safety? If so,
what additional information should be
disclosed? What are the benefits and
costs associated with releasing this
information directly to the public? What
mechanisms are in place in
communities to impart awareness about
recovery planning and long term-term
resiliency, and are those mechanisms
accessible to persons with disabilities?
How might those mechanisms differ
across communities or geographic areas,
and how can those differences be
accommodated by Framework
signatories?
24. Scope of Framework Obligations.
We seek comment on the scope of the
Framework’s obligations. Should we
expand the scope of what is expected in
the event of a disaster? What additional
or revised measures are warranted to
address gaps in promoting resiliency
and what are their costs and benefits?
For example, should the voluntary
Framework include provisions
regarding the placement of back-up
systems, such as Cells on Light Trucks,
so that they are ready to deploy for
vulnerable infrastructure to improve
service restoration time? Should the
Framework include requirements for
restoration or prioritization of text-to-
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911 capability in areas where the PSAP
is text-capable, as text-to-911 can be an
important communications solution in
emergencies, particularly for
individuals with disabilities? Should
the Framework include provisions that
address backhaul redundancy and
resiliency? For example, could the
Framework address a limit on the
number of cell sites operating on a
single backhaul fiber link? What other
steps would promote backhaul
resiliency during disasters?
25. Framework-Related Reporting. We
seek comment on whether we should
require wireless providers to submit
reports to the Commission detailing
implementation of the voluntary
Framework in real time or in the
aftermath of a disaster. What are the
benefits and costs associated with such
a reporting requirement? We seek
comment on what information these
reports should include, such as specific
information related to the way the
provider adhered to any roaming,
mutual aid, consumer outreach, or
related provisions of the Framework
suggested above. For example, should
the Commission be notified when
roaming has been activated or refused,
including information on which
generational technologies it has been
activated, and as to which providers are
roaming on which networks? Should the
Commission be notified when resources
or services are shared through mutual
aid? How soon after wireless provider
action should such notifications be
made and how should they be made?
26. Codifying the Framework. In
response to our prior inquiries, some
commenters have urged the Commission
to reexamine the voluntary nature of the
Framework. Some of these commenters
highlight the Commission’s Hurricane
Michael Report to suggest that existing
voluntary coordination efforts,
including the Framework, may not be
sufficient to promote wireless network
resiliency and situational awareness
during and immediately after
emergencies. Accordingly, we seek
comment on whether some or all of the
existing or a modified Framework
should be mandatory, and for whom.
What are the costs and benefits of doing
so? We also seek comment on our legal
authority to mandate disaster-based
obligations in line with the existing or
an expanded Framework. Would the
aggregate of these solutions address the
failures highlighted by the Hurricane
Michael Report or should additional
measures be considered? Finally, we
seek comment on how the Commission
should enforce any mandatory
obligations that are not met.
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B. Promoting Situational Awareness
During Disasters
27. Over the years, our experience has
shown that DIRS and NORS are vital
public safety tools that equip the
Commission and its federal and local
partners with actionable situational
awareness information for identifying
and resolving threats to 911 and other
emergency service communications.
DIRS focuses on infrastructure status
information rather than service outage
information, as in NORS. NORS thus
draws a distinction between service
outages that affect just 911 and other
types of service outages. Currently, there
is limited visibility on how disasters
impact 911 service specifically.
Requiring DIRS reporting in the event of
disaster-related outages would help to
close this information gap. Amendments
to Part 4 of the Commission’s Rules
Concerning Disruptions to
Communications, PS Docket No. 15–80,
Second Report and Order, 36 FCC Rcd
6136, 6139, paras. 8, 9 (2021). DIRS
broadly collects infrastructure status
information about the nation’s
communications networks, but
participation is voluntary for the
nation’s service providers. While DIRS
is voluntary, the Commission recently
required a subset of service providers
that choose to accept Stage 2 funding
from the Uniendo a Puerto Rico Fund or
the Connect USVI Fund to report in
DIRS when it is activated in their
respective territories. Puerto Rico &
USVI USF Fund Report and Order, 34
FCC Rcd at 9174, 9176–77, paras. 133,
138–140.
28. The Commission initially
grounded its voluntary approach on
observations that a voluntary paradigm
worked well during Hurricane Katrina
and that a mandatory reporting process
would likely not be adaptable to unique
aspects of each particular crisis.
Recommendations of the Independent
Panel Reviewing the Impact of
Hurricane Katrina on Communications
Networks, EB Docket No. 06–119 et al.,
Order, 22 FCC Rcd 10541, 10549, para.
22 (2007). Since that time, the
Commission has observed that, while
the nation’s large providers typically
elect to voluntarily report in DIRS,
smaller providers often do not. This not
only reduces the total number of DIRS
filings available to inform the
Commission’s analysis of network
reliability, but also reduces the
Commission’s situational awareness,
including awareness of the state of 911
and other emergency services, in
locations served by smaller providers,
which are often vulnerable rural or
other hard to access areas. This also
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creates ambiguity about whether a
provider’s lack of DIRS filings means
that its network infrastructure actually
remains undamaged, it is choosing not
to voluntarily participate in DIRS, or it
is unable to file, e.g., because it cannot
access DIRS due to disruption of its
internet access.
29. Meanwhile, NORS participation is
mandatory, but it is centered on
disruptions to voice telephony. Under
our rules, certain service providers—
wireline, cable, satellite, wireless,
interconnected VoIP, and Signaling
System 7 providers—must submit
outage reports to NORS for voice and
other outages that exceed specified
duration and magnitude thresholds. 47
CFR 4.9. Service providers are required
to submit a preliminary notification
within two hours after determining that
an outage is reportable, followed by an
initial outage report within three
calendar days, and a final report no later
than 30 days after discovering the
outage. 47 CFR 4.9. These reports are
intended to address ‘‘the critical need
for rapid, complete, and accurate
information on service disruptions that
could affect homeland security, public
health or safety, and the economic wellbeing of our Nation . . . .’’ 2004 Part 4
Report and Order, 19 FCC Rcd at 16833,
para. 1. The Bureau analyzes NORS data
to assess the magnitude of major
outages, identify trends, and promote
network reliability. However, these
outage reporting requirements do not
collect information about disruptions
specifically to broadband service. This
means the Commission has limited
situational awareness about outages
involving broadband service.
30. We seek comment on steps the
Commission can take to address these
issues and encourage better situational
awareness through DIRS and NORS.
Starting with DIRS, are there steps the
Commission can take to encourage
broader voluntary participation during
disasters, including from smaller
providers? Alternatively, should the
Commission consider requiring the
nation’s service providers, i.e., cable
providers, Direct Broadcast Satellite
providers, Satellite Digital Audio Radio
Service, TV and radio broadcasters,
Commercial Mobile Radio Service and
other wireless service providers,
wireline providers, and VoIP providers,
to report their infrastructure status
information in DIRS when the
Commission activates DIRS in
geographic areas in which they
broadcast or otherwise provide service?
We recognize that a proposed
requirement to file in DIRS must be
balanced against additional burdens on
service providers, particularly as DIRS
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reports are filed in the midst of disasters
and other emergencies. If we were to
explore requiring DIRS filing, we seek
comment on our legal authority to do so,
the costs and benefits associated with
mandatory reporting, and how the
Commission should enforce any failure
to file DIRS information.
31. With respect to NORS, we seek
comment on the public interest benefits
and the costs of reporting of broadband
service outages. Would such reporting
likewise improve emergency managers’
situational awareness during disasters?
Or do public safety officials and others
currently have access to broadband
service outage data through other
means? Could this data be leveraged to
help identify broadband outage trends,
and if so, how could this knowledge
support first response and network
reliability efforts?
32. We seek comment on suspension
of NORS reporting requirements during
disasters. Under our current voluntary
DIRS reporting approach, the Bureau
suspends NORS reporting obligations,
via public notice, for providers who
elect to report in DIRS for the duration
of its activation period. Formally
codifying this practice in our rules may
give providers more clarity on their
obligations and streamline and
formalize existing practices. We
therefore seek comment on whether to
codify in our part 4 rules the
Commission’s typical practice of
granting to providers a waiver of their
NORS reporting requirements when
they report the outage in DIRS. Are
there needs of public safety officials or
others that are not being met by the
current reporting practices? If so, will
such gaps remain when our NORS and
DIRS information sharing rules become
effective? Amendments to Part 4 of the
Commission’s Rules Concerning
Disruptions to Communications, PS
Docket No. 15–80, Second Report and
Order, 36 FCC Rcd 6136 (2021).
33. We note that there may be
instances in which DIRS is deactivated
but some providers have not yet fully
restored service, resulting in limited
continuing outages. In these instances,
the Commission no longer has
situational awareness as to the status of
those providers’ services, because
updates are no longer being filed in
DIRS and the outage was never filed in
NORS. We seek comment on how to
best address this gap and ensure that the
Commission maintains situational
awareness of outages. Should providers
with ongoing outages at the time of
DIRS deactivation be required to report
those outages in NORS?
34. In light of the concerns noted
above, we also seek comment on steps
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C. Addressing Power Outages
35. The recent devastation wrought by
Hurricane Ida, which left hundreds of
thousands of Louisianans without
power, water, and other basic utilities,
also extended to the region’s
communications infrastructure. Data
compiled by the Commission shows that
approximately half of all cellular sites in
New Orleans and the surrounding
disaster area remained out of service
nearly two days after the worst effects
of Ida had passed, with no clear
timetable for the restoration of these
networks. NORS and DIRS data
collected by the Commission in the
aftermath of Hurricane Ida and other
recent disaster events reveal that a lack
of commercial power at key equipment
and facilities is the single biggest reason
why communications networks
transmitting 911 service and related
emergency information fail in the
aftermath of disaster events. For
example, the Commission’s DIRS data
show that the majority of cell site
outages in the immediate aftermath of
Hurricane Ida’s central disaster region
were due to a lack of commercial power
availability. Communications Status
Report for Areas Impacted by Hurricane
Ida at 5–6 (August 31, 2021), https://
docs.fcc.gov/public/attachments/DOC375367A1.pdf.
36. More generally, Commission
analysis of DIRS data shows that over
50% of cell site outages that occurred
during major 2020 earthquakes,
hurricanes, and storms were due to
power failures. The Commission’s
NORS outage data similarly reveal that
the number of outages caused by power
failures has been steadily increasing for
the past several years and that power
failures are currently driving a
nationwide trend in the increase of
outages. The Commission received
9,158 outage reports in 2020 alone for
communications disruptions caused by
power failures, potentially affecting
63,097,389 customers. Of those
customers, 4.3 million potentially
experienced service disruptions on a
single day.
37. Without power to support
providers’ network operations in the
aftermath of disasters, the public is
unable to place potentially life-saving
911 calls, local emergency management
officials are unable to transmit EAS and
WEA messages, evacuation orders, and
other public safety-related information,
and first responders are unable to
coordinate effectively to save lives and
property. Conversely, with backup
power in place, providers are able to
bring their networks online and, if
necessary, immediately begin
diagnosing and addressing damage that
their networks may have sustained.
38. Hurricane Ida thus continues an
unfortunate (though potentially
addressable) trend, demonstrating that
the nation’s communications
infrastructure remains highly prone to
failure due to disruptions to commercial
power in the face of disasters. This
reinforces observations that we have
made during recent hurricane and
wildfire seasons, earthquakes in Puerto
Rico, and this year’s severe winter
storms in Texas. If the current trend
continues without corrective action, the
frequency of outages will worsen in
coming years as the nation experiences
disaster events of increasing severity,
duration, and impact, including
hurricanes, flooding, and wildfires.
This figure depicts the number of
monthly final outage reports in NORS
with power failure as a reported cause
over time. The red dots represent the
numbers of outage reports in 2Q21
months and blue dots represent months
prior to 2Q21. The green line shows the
expected number of outages in each
month without taking seasonality effects
into account; as such, it represents the
general overall trend in the three-year
window immediately preceding 2Q21
(April 2018 through March 2021). The
shaded gray area indicates a 99%
confidence interval for each month.
This confidence interval is defined by
the expected number of outages in each
month based on the trend and
seasonality effects. These data do not
include outages caused by power
failures that were reported in DIRS.
They also do not include outages that
are not service affecting (e.g., outages of
transport facilities with diverse routes)
the Commission can take to increase its
situational awareness of the state of 911
and other emergency services.
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or special facility outages (outages of
single circuits with
Telecommunications Service Priority
Level 1 or 2).
39. In view of this context, we now
seek to explore communications
resilience strategies for power outages.
As part of this review, we seek to
identify actions the Commission,
communications providers, and power
companies can cooperatively take to
encourage and increase coordination in
the power and communications sectors
before, during, and after an emergency
or disaster. We also seek to better
understand how changing
circumstances since the Commission’s
last broad consideration of backup
power (including trends showing
increasingly severe storms, wildfires,
and other disasters, and advances in
power technology) may bear on whether
and how backup power or alternative
measures may help promote continuity
of power, including for PSAPs and
emergency services. We seek comment
on this issue.
40. As an initial matter, we seek
comment on communications service
provider coordination with power
companies before, during, and after
disasters, including efforts of the CrossSector Resiliency Forum. Are existing
coordination efforts effective at
minimizing communications service
outages that are caused by power
outages? Are there coordination
activities that communications service
provider and power companies could
potentially take that have not yet been
formalized or operationalized? If so,
what steps could the Commission take
to encourage this coordination? For
example, should the Commission
convene stakeholders from the electric
industry, telecommunications sector,
and public safety agencies to take part
in regional coordination events to
encourage greater cross-sector
coordination in preparing for and in
response to disasters? Should the
Commission coordinate with
gubernatorial offices and state
emergency management agencies to
encourage integrating communications
providers and power companies into
response planning, execution, and
exercises?
41. Next, we seek comment on how
backup power or alternative measures
may help promote the continuity of
service during or after disasters. We
seek comment on the current state of
providers’ backup power
implementations. For example, how
many hours of backup power do
providers typically maintain, what
technologies do they use to meet their
requirements, and how readily
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deployable are those technologies when
needed? Does the amount or type of
backup power solution differ depending
upon the facility or type of
infrastructure? What are the benefits
and challenges of maintaining backup
power on-site? If not maintained on-site,
how could providers ensure that they
can move backup power resources onsite with minimal delay when disaster
strikes? What steps do providers take to
adequately mitigate the risk that a
disaster event that disrupts primary
power would also knock out any on-site
backup power resources (e.g., fuel
generators)? What types of backup
power solutions are available for the
various elements of infrastructure that
may require it?
42. We seek comment on what steps
service providers would need to take
with respect to backup power
deployment to significantly reduce the
number of communications disruptions
caused by power outages. How many
hours of on-site backup power would be
appropriate at their facilities to
significantly reduce the frequency of
power-related service disruptions? Are
there events or geographic areas in
which more hours of backup power are
needed than others? To maximize the
effectiveness of backup power solutions,
should backup power be provisioned at
certain critical points in
communications infrastructure, and if
so, at which points? In general, how
should the Commission define or
otherwise identify facilities and
equipment that are critical to ensuring
that emergency communications can be
transmitted in the aftermath of a
disaster? Are there differences across
different types of communications
networks or geographies where they are
located that are relevant to deployment
of backup power solutions or
performance during power outages more
generally? Is the deployment of on-site
backup power sufficient to keep
networks online in view of other
potentially independent factors that
may cause a network to fail during a
disaster, e.g., lack of hardened and
resilient network equipment? If it is not
sufficient, what other steps should
service providers take to avoid service
disruptions? What are the associated
costs and benefits?
43. As we explore the potential for
wider backup power implementation,
we seek comment on service providers’
experiences with any state-specific
backup power requirements as well as
the potential cost of implementation.
44. We also seek comment on any
alternatives to on-site backup power
that have also proven successful or have
the potential to reduce the frequency,
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duration, or severity of disruptions to
communications services caused by
power outages. Are there other technical
solutions for preventing service
disruptions caused by power outages or
other efforts to reduce the number of
service disruptions that we have not
raised here?
45. We also seek comment on the
Commission’s existing requirements for
covered 911 service providers to
implement reasonable central-office
backup power measures to ensure 911
reliability. 47 CFR 9.19(b). The
Commission adopted these and other
requirements for covered 911 service
providers to promote 911 network
resiliency. 47 CFR 9.19. As noted above,
Louisiana had three PSAPs offline due
to damaged power and communications
infrastructure in the aftermath of
Hurricane Ida. Other PSAPs were also
impacted as generators began to fail. Are
there steps the Commission can take,
such as revisions to our resiliency rules
(see, e.g., 47 CFR parts 4, 9) or
encouraging of voluntary measures, to
make it more likely that PSAPs will
have the necessary resources to
continue service during and after
disasters? Are there other considerations
pertaining to 911 outages and access to
emergency services in the wake of a
disaster?
46. Digital Equity and Inclusion.
Finally, the Commission, as part of its
continuing effort to advance digital
equity for all, including people of color,
persons with disabilities, persons who
live in rural or Tribal areas, and others
who are or have been historically
underserved, marginalized, or adversely
affected by persistent poverty or
inequality, invites comment on any
equity-related considerations and
benefits (if any) that may be associated
with the proposals and issues discussed
herein. Specifically, we seek comment
on how our proposals may promote or
inhibit advances in diversity, equity,
inclusion, and accessibility, as well the
scope of the Commission’s relevant legal
authority.
IV. Procedural Matters
47. Paperwork Reduction Act. This
document contains proposed new and
modified information collection
requirements. The Commission, as part
of its continuing effort to reduce
paperwork burdens, invites the general
public and the OMB to comment on the
information collection requirements
contained in this document, as required
by the Paperwork Reduction Act of
1995, Public Law 104–13. In addition,
pursuant to the Small Business
Paperwork Relief Act of 2002, Public
Law 107–198, see 44 U.S.C. 3506(c)(4),
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we seek specific comment on how we
might further reduce the information
collection burden for small business
concerns with fewer than 25 employees.
48. Ex Parte Rules—Permit-ButDisclose. This proceeding shall be
treated as ‘‘permit-but-disclose’’
proceedings in accordance with the
Commission’s ex parte rules. 47 CFR
1.1200–1.1216. Persons making ex parte
presentations must file a copy of any
written presentation or a memorandum
summarizing any oral presentation
within two business days after the
presentation (unless a different deadline
applicable to the Sunshine period
applies). Persons making oral ex parte
presentations are reminded that
memoranda summarizing the
presentation must: (1) List all persons
attending or otherwise participating in
the meeting at which the ex parte
presentation was made; and (2)
summarize all data presented and
arguments made during the
presentation. If the presentation
consisted in whole or in part of the
presentation of data or arguments
already reflected in the presenter’s
written comments, memoranda, or other
filings in the proceeding, the presenter
may provide citations to such data or
arguments in his or her prior comments,
memoranda, or other filings (specifying
the relevant page and/or paragraph
numbers where such data or arguments
can be found) in lieu of summarizing
them in the memorandum. Documents
shown or given to Commission staff
during ex parte meetings are deemed to
be written ex parte presentations and
must be filed consistent with rule
1.1206(b). In proceedings governed by
rule 1.49(f) or for which the
Commission has made available a
method of electronic filing, written ex
parte presentations and memoranda
summarizing oral ex parte
presentations, and all attachments
thereto, must be filed through the
electronic comment filing system
available for that proceeding, and must
be filed in their native format (e.g., .doc,
.xml, .ppt, searchable .pdf). Participants
in this proceeding should familiarize
themselves with the Commission’s ex
parte rules.
49. Regulatory Flexibility Act. The
Regulatory Flexibility Act of 1980, as
amended (RFA), requires that a
regulatory flexibility analysis be
prepared for notice and comment
rulemaking proceedings, unless the
agency certifies that ‘‘the rule will not,
if promulgated, have a significant
economic impact on a substantial
number of small entities.’’ 5 U.S.C.
605(b). Accordingly, the Commission
has prepared an Initial Regulatory
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Flexibility Analysis (IRFA) concerning
potential rule and policy changes
contained in this Notice of Proposed
Rulemaking.
V. Legal Basis
50. Authority for the actions proposed
in this Notice of Proposed Rulemaking
may be found in sections 1, 4(i) through
(j), 4(n) through (o), 201, 202, 214, 218,
251(e)(3), 254, 301, 303(b), 303(g),
303(r), 307, 309(a), 309(j), 316, 332 and
403, of the Communications Act of
1934, as amended, 47 U.S.C. 151, 154(i)
through (j), 154(n) through (o), 201, 202,
214, 218, 251(e)(3), 254, 301, 303(b),
303(g), 303(r), 307, 309(a), 309(j), 316,
332, 403; sections 2, 3(b), and 6 and 7
of the Wireless Communications and
Public Safety Act of 1999, 47 U.S.C. 615
note, 615, 615a–1, 615b, section 106 of
the Twenty First Century
Communications and Video
Accessibility Act of 2010, 47 U.S.C.
615c, and section 506(a) of the Repack
Airways Yielding Better Access for
Users of Modern Services Act of 2018
(RAY BAUM’s Act).
VI. Initial Regulatory Flexibility
Analysis
51. As required by the Regulatory
Flexibility Act of 1980, as amended
(RFA), the Commission has prepared
this Initial Regulatory Flexibility
Analysis (IRFA) of the possible
significant economic impact on a
substantial number of small entities by
the policies and rules proposed in the
Notice of Proposed Rulemaking in this
proceeding. Written public comments
are requested on this IRFA, including
comments on any alternatives.
Comments must be identified as
responses to the IRFA and must be filed
by the deadlines for comments as
specified in the NPRM.
A. Need for, and Objectives of, the
Proposed Rules
52. The NPRM proposes steps to
safeguard and improve transmission of
life-saving 911, Emergency Alert System
(EAS), Wireless Emergency Alert (WEA)
messages and other life-saving
information during emergencies by
improving the reliability, resiliency, and
continuity of associated
communications networks. More
specifically, the Notice of Proposed
Rulemaking:
• Considers whether elements of the
Wireless Network Resiliency
Cooperative Framework (Framework)—a
voluntary agreement developed by the
wireless industry in 2016 to provide
mutual aid in the event of a disaster—
could be improved to enhance the
reliability of communication networks,
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including by inquiring into whether the
public would benefit from codifying
some or all of the Framework into the
Commission’s rules.
• Seeks comment on how the
Commission can better promote
situational awareness during disasters
through its Disaster Information
Reporting System (DIRS) and Network
Outage Reporting System (NORS).
(Henceforth, the term ‘‘nation’s service
providers’’ will refer collectively to this
group of entities.).
• Explores communications
resilience strategies to address one of
the primary reasons for service
disruptions: Electric power outages,
including through an exploration of
backup power implementations.
53. These proposals are made against
the backdrop of Hurricane Ida, which
hit the United States as a Category 4
hurricane in August 2021 and caused
significant flooding and damage in
several states along the southern and
northeastern corridors of the United
States. Hurricane Ida, as well as recent
hurricane and wildfire seasons,
earthquakes in Puerto Rico, and severe
winter storms in Texas demonstrate that
America’s communications
infrastructure remains susceptible to
disruption during disasters. These
disruptions can prevent the
transmission of 911 calls, first responder
communications, EAS and WEA
messages, and other potentially lifesaving information. They also can have
cascading detrimental effects on the
economy and other critical
infrastructures due to interdependencies
among sectors, including the
transportation, medical, and financial
sectors, among others. Importantly,
these disruptions may involve any or all
communications networks—including
wireline, wireless, cable, satellite, or
broadcast facilities.
B. Description and Estimate of the
Number of Small Entities to Which the
Proposed Rules Will Apply
54. The RFA directs agencies to
provide a description of and, where
feasible, and estimate of the number of
small entities that may be affected by
the proposed rules, if adopted. The RFA
generally defines the term ‘‘small
entity’’ as having the same meaning as
the terms ‘‘small business,’’ ‘‘small
organization,’’ and ‘‘small governmental
jurisdiction.’’ In addition, the term
‘‘small business’’ has the same meaning
as the term ‘‘small business concern’’
under the Small Business Act. A small
business concern is one that: (1) Is
independently owned and operated; (2)
is not dominant in its field of operation;
and (3) satisfies any additional criteria
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Federal Register / Vol. 86, No. 212 / Friday, November 5, 2021 / Proposed Rules
established by the Small Business
Administration (SBA). Below is a list of
such entities.
• Interconnected VoIP services;
• Wireline Providers;
• Wireless Providers—Fixed and
Mobile;
• Satellite Service Providers; and
• Cable Service Providers.
jspears on DSK121TN23PROD with PROPOSALS1
C. Description of Projected Reporting,
Recordkeeping, and Other Compliance
Requirements for Small Entities
55. We expect the potential rules in
the NPRM will impose new or
additional reporting or recordkeeping
and/or other compliance obligations on
service providers in the following ways:
• Wireless Resiliency Framework.
Any providers that are required to
participate in elements of the
Framework who do not already do so,
potentially including smaller wireless
providers and entities beyond the
mobile-wireless industry, such as
facilities-based backhaul providers,
covered 911 service providers, cable,
wireline, broadcast, satellite, or
interconnected VoIP providers would
potentially need to keep records related
to roaming agreements, mutual aid
agreements, preparedness and
restoration plans, improving consumer
readiness and preparation and
improving public awareness and
stakeholder communications on service
and restoration status. These providers
would potentially have to submit
reports to the Commission detailing
VerDate Sep<11>2014
17:04 Nov 04, 2021
Jkt 256001
implementation of the Framework in
real time or in the aftermath of a
disaster.
• NORS and DIRS. Any providers
subject to DIRS reporting and new
requirements related to NORS reporting,
potentially including cable providers,
Direct Broadcast Satellite providers,
Satellite Digital Audio Radio Service,
TV and radio broadcasters, Commercial
Mobile Radio Service and other wireless
service providers, wireline providers,
VoIP providers, and broadband service
providers, would report their
communications outage information in
NORS when their outages exceed
thresholds specified in the
Commission’s Part 4 rules and
infrastructure status information in
DIRS when the Commission activates
DIRS in geographic areas in which they
broadcast or otherwise provide service.
• Backup Power. To the extent that
the Commission were to adopt backup
power requirements, any Public Safety
Answering Points (PSAPs) or providers
subject to them, potentially including
cable providers, Direct Broadcast
Satellite providers, Satellite Digital
Audio Radio Service, TV and radio
broadcasters, Commercial Mobile Radio
Service and other wireless service
providers, wireline providers, and VoIP
providers, could potentially be required
to take steps to make their networks
more resilient to power outages, as
discussed in the NPRM.
56. The NPRM seeks comment on a
number of aspects of these proposals,
PO 00000
Frm 00032
Fmt 4702
Sfmt 9990
including which providers should be
subject to them, the public safety
benefits and costs associated with a
provider’s implementation of the
Framework, DIRS and NORS reporting,
and backup power resiliency
improvements. Given that these
elements are currently unknown
pending comment, the Commission is
presently unable to quantify the costs of
compliance with rules associated with
these proposals, and whether small
entities will need to hire professionals
to comply. However, given that each
proposal would make more reliable the
transmission of 911 calls, first responder
communications, EAS and WEA
messages, and other potentially lifesaving information, we tentatively
conclude that the benefits exceed the
costs of implementing any of these
proposals. We seek comment on this
tentative conclusion and urge
commenters to provide detailed
information in support of their
comments.
D. Federal Rules That May Duplicate,
Overlap, or Conflict With the Proposed
Rules
57. None.
Federal Communications Commission.
Katura Jackson,
Federal Register Liaison Officer, Office of the
Secretary.
[FR Doc. 2021–23811 Filed 11–4–21; 8:45 am]
BILLING CODE 6712–01–P
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Agencies
[Federal Register Volume 86, Number 212 (Friday, November 5, 2021)]
[Proposed Rules]
[Pages 61103-61112]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-23811]
=======================================================================
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FEDERAL COMMUNICATIONS COMMISSION
47 CFR Part 4
[PS Docket Nos. 21-346, 15-80; ET Docket No. 04-35; FCC 21-99; FR ID
55366]
Resilient Networks; Disruptions to Communications; Disruptions to
Communications
AGENCY: Federal Communications Commission.
ACTION: Proposed rule.
-----------------------------------------------------------------------
SUMMARY: In this document, the Commission seeks comment on: potential
improvements to the voluntary Wireless Network Resiliency Cooperative
Framework (Framework), including evaluating what triggers its
activation, its scope of participants, whether existing Framework
elements can be strengthened, any gaps that need to be addressed, and
whether the public would benefit from codifying some or all of the
Framework; ways to enhance the information available to the Commission
through the Network Outage Reporting System (NORS) and Disaster
Information Reporting System (DIRS) during disasters and network
outages to improve situational awareness; and communications resiliency
strategies for power outages, including improved coordination between
communications service providers and power companies and deploying
onsite backup power or other alternative measures to reduce the
frequency, duration, or severity of power-related disruptions to
communications services.
DATES: Submit comments on or before December 6, 2021, and reply
comments on or before January 4, 2022.
ADDRESSES: You may submit comments, identified by PS Docket Nos. 21-346
and 15-80; ET Docket No. 04-35, by any of the following methods:
Electronic Filers: Comments may be filed electronically
using the internet by accessing the ECFS: https://apps.fcc.gov/ecfs/.
Paper Filers: Parties who choose to file by paper must
file an original and one copy of each filing.
Filings can be sent by commercial overnight courier, or by first-
class or overnight U.S. Postal Service mail. All filings must be
addressed to the Commission's Secretary, Office of the Secretary,
Federal Communications Commission.
Commercial overnight mail (other than U.S. Postal Service
Express Mail and Priority Mail) must be sent to 9050 Junction Drive,
Annapolis Junction, MD 20701.
U.S. Postal Service first-class, Express, and Priority
mail must be addressed to 45 L Street NE, Washington, DC 20554.
Effective March 19, 2020, and until further notice, the
Commission no longer accepts any hand or messenger delivered filings.
This is a temporary measure taken to help protect the health and safety
of individuals, and to mitigate the transmission of COVID-19. See FCC
Announces Closure of FCC Headquarters Open Window and Change in Hand-
Delivery Policy, Public Notice, DA 20-304 (March 19, 2020). https://www.fcc.gov/document/fcc-closes-headquarters-open-window-and-changes-hand-delivery-policy.
People with disabilities: To request materials in accessible
formats for people with disabilities (braille, large print, electronic
files, audio format), send an email to [email protected] or calling the
Consumer and Governmental Affairs Bureau at 202-418-0530 (voice), 202-
418-0432 (TTY).
FOR FURTHER INFORMATION CONTACT: For further information, contact
Saswat Misra, Attorney-Advisor, Cybersecurity and Communications
Reliability Division, Public Safety and Homeland Security Bureau, (202)
418-0944 or via email at [email protected].
SUPPLEMENTARY INFORMATION: This is a summary of the Commission's Notice
of Proposed Rulemaking (NPRM), in PS Docket Nos. 21-346 and 15-80; ET
Docket No. 04-35; FCC 21-99, adopted on September 30, 2021 and released
on October 1, 2021. The full text of this document is available by
downloading the text from the Commission's website at: https://docs.fcc.gov/public/attachments/FCC-21-99A1.pdf. When the FCC
Headquarters reopens to the public, the full text of this document will
also be available for public inspection and copying during regular
business hours in the FCC Reference Center, 45 L Street NE, Washington,
DC 20554.
Synopsis
I. Introduction
1. With this Notice of Proposed Rulemaking (NPRM), we propose steps
to improve the reliability and resiliency of communications networks
during emergencies. We address these matters against the backdrop of
Hurricane Ida, which hit the United States as a Category 4 hurricane
and caused significant flooding and damage in several states along the
Gulf Coast and the northeastern corridor of the United States.
Hurricane Ida demonstrated that, while service providers' ability to
restore communications in the aftermath of a devastating storm has
improved, more can be done to help ensure that communications networks
are sufficiently survivable to provide some continuity of service
during major emergencies and to enhance the ability of service
providers to restore communications when they fail.
2. Specifically, we consolidate several lines of prior inquiry to
initiate this rulemaking regarding the reliability, resiliency, and
continuity of communications networks. Hurricane Ida is only the most
recent disaster that resulted in failures precisely when Americans most
need to communicate. Recent hurricane and wildfire seasons, earthquakes
in Puerto Rico, and severe winter storms in Texas demonstrate that
America's communications infrastructure remains susceptible to
disruption during disasters. These disruptions can prevent or delay the
transmission of 911 calls, first responder communications, Emergency
Alert System (EAS) and Wireless Emergency Alert (WEA) messages, and
other potentially life-saving information. They also can have cascading
detrimental effects on the economy and other critical infrastructures
due to
[[Page 61104]]
interdependencies among sectors, including the transportation, medical,
and financial sectors. These disruptions may involve many or all
communications networks--including wireline, wireless, cable,
satellite, or broadcast facilities.
3. Accordingly, in this NPRM, we seek comment on measures to help
ensure that communications services remain operational when disasters
strike. We consider whether elements of the Wireless Network Resiliency
Cooperative Framework (Framework)--a voluntary agreement developed by
the wireless industry in 2016 to provide mutual aid in the event of a
disaster--could be improved to enhance the reliability of communication
networks. 31 FCC Rcd 13745 (2016) (Framework Order). We also ask
whether the public would benefit from codifying some or all of the
Framework into our rules. Next, we seek comment on how the Commission
can better promote situational awareness during disasters through its
Disaster Information Reporting System (DIRS) and Network Outage
Reporting System (NORS). Finally, we explore communications resilience
strategies to address one of the primary reasons for service
disruptions: Electric power outages.
II. Background
4. Resilient communications networks are critical to economic
growth, national security, emergency response, and nearly every facet
of modern life. The Commission has long been concerned with enhancing
the reliability and resiliency of the Nation's communications
infrastructure. In 2004, the Commission adopted rules that require
certain communications providers to supply the Commission with outage
reports to address ``the critical need for rapid, complete, and
accurate information on service disruptions that could affect homeland
security, public health or safety, and the economic well-being of our
Nation, especially in view of the increasing importance of non-wireline
communications in the Nation's communications networks and critical
infrastructure.'' 69 FR 68859 (Nov. 26, 2004) (2004 Part 4 Report and
Order). Under these rules, service providers must submit outage reports
to the Commission through NORS for outages that exceed specified
duration and magnitude thresholds. 47 CFR 4.9. The Commission analyzes
NORS outage reports to, in the short term, assess the magnitude of
major outages, and in the long-term, identify network reliability
trends and determine whether the outages likely could have been
prevented or mitigated had the service providers followed certain
network reliability best practices.
5. In 2007, in the wake of Hurricane Katrina, the Commission
established DIRS as a web-based means for service providers, including
wireless, wireline, broadcast, and cable providers, to voluntarily
report to the Commission their communications infrastructure status,
restoration information, and situational awareness information
specifically during times of crisis. The Commission recently required a
subset of service providers that receive Stage 2 funding from the
Uniendo a Puerto Rico Fund or the Connect USVI Fund to report in DIRS
when it is activated in their respective territories. 34 FCC Rcd 9109,
9174, 9176-77, paras. 133, 138-140 (2019) (Puerto Rico & USVI USF Fund
Report and Order). The Commission typically activates DIRS for affected
counties in the event of major emergencies. These announcements often
note that the Commission is suspending its rules on network outage
reporting for DIRS participants during the activation period.
6. DIRS data have provided critical situational awareness during
communications outages, even when information is shared only on an
aggregated or limited basis. The Commission's analysis informs
restoration efforts by federal partners and the agency's own
assessments of communications reliability during disasters. For
example, the Commission prepares and provides aggregated DIRS
information, without company-identifying information, to the Department
of Homeland Security (DHS), which then distributes the information to a
DHS-led group of federal agencies tasked with coordinating disaster
response efforts, including other units in DHS, during incidents. This
DHS-led group is the Emergency Support Function #2 (ESF-2), which is
composed of other participants including the Department of Agriculture,
Department of Commerce, Department of Defense, General Services
Administration, Department of Interior, and the Federal Communications
Commission. Agencies use the analyses for their situational awareness
and for determining restoration priorities for communications services
and infrastructure in affected areas. The Commission also provides
aggregated data, without company-identifying information, to the public
during disasters. Recently, the Commission established a framework to
provide additional federal, state, Tribal, and territorial partners
with access to the critical NORS and DIRS information they need to
ensure the public's safety while preserving the presumptive
confidentiality of the information.
7. Also following Hurricane Katrina in 2007, the Commission adopted
backup power obligations in limited contexts. In 2007, the Commission
adopted a rule requiring Commercial Mobile Radio Service (CMRS)
providers and local exchange carriers to maintain emergency backup
power for a minimum of 24 hours for assets inside central offices and
eight hours for cell sites, remote switches, and digital loop carrier
system remote terminals. After observing the severe impact on 911
networks across the Midwest caused by the 2012 derecho storm, the
Commission took steps to promote 911 network reliability and resiliency
by requiring covered 911 service providers to take reasonable measures
to provide reliable 911 service, including through providing for
central office backup power. 47 CFR 9.19(a)(4) (defining a ``covered
911 service provider'' as an entity that provides 911, E911, or [Next
Generation 911 (NG911)] capabilities such as call routing, automatic
location information (ALI), automatic number identification (ANI), or
the functional equivalent of those capabilities, directly to a [Public
Safety Answering Point (PSAP)], statewide default answering point, or
appropriate local emergency authority, or an entity that operates one
or more central offices that directly serve a PSAP). Covered 911
service providers must annually certify to the Commission that they
have taken ``reasonable measures to provide reliable 911 service with
respect to 911 circuit diversity, availability of central office backup
power, and diverse network monitoring,'' or they must certify to taking
alternative measures that ``are reasonably sufficient to mitigate the
risk of failure or that one or more certification elements are not
applicable to its network.'' 47 CFR 9.19(b). Covered 911 service
providers must certify their compliance with backup power standards of
24 hours for central offices that provide administrative lines for
Public Safety Answering Points (PSAPs) and 72 hours for central offices
that have a selective router that directs 911 calls. 47 CFR 9.19.
Further, the Commission has adopted rules requiring that providers of
facilities-based, fixed voice service offered as a residential service
provide their subscribers the options to purchase, at the point of
sale, solutions that provide 8 and 24 hours of backup power for the
service. 47 CFR 9.20.
8. In 2013, in the wake of Superstorm Sandy, the Commission again
took up
[[Page 61105]]
the issue of communications infrastructure resiliency, particularly
that of wireless resiliency; specifically, the Commission proposed to
require facilities-based Commercial Mobile Radio Service providers to
submit to the Commission for public disclosure, on a daily basis during
and immediately after major disasters, the percentage of cell sites
within their networks that are providing service. On December 14, 2016,
in lieu of adopting this proposal, the Commission adopted an Order
supporting the voluntary Framework, intended to promote resilient
communications and situational awareness during disasters. Framework
Order, 31 FCC Rcd at 13745-46, paras. 1-2. The Framework commits its
participants to five prongs: providing for reasonable roaming
arrangements during disasters when technically feasible; fostering
mutual aid during emergencies; enhancing municipal preparedness and
restoration; increasing consumer readiness and preparation; and
improving public awareness and stakeholder communications on service
and restoration status. An emergency or disaster activates the
Framework where the Federal Emergency Management Agency (FEMA)
activates ESF-2 and the Commission activates DIRS. ESFs provide the
structure for coordinating Federal interagency support for a Federal
response to an incident. ESF-2 coordinates Federal actions to assist
industry in restoring the public communications infrastructure and to
assist State, tribal, and local governments with emergency
communications and restoration of public safety communications systems
and first responder networks.
9. In 2017, the Government Accountability Office (GAO), in
conjunction with its review of federal efforts to improve the
resiliency of wireless networks during natural disasters and other
physical incidents, released a report recommending that the Commission
should improve its monitoring of industry efforts to strengthen
wireless network resiliency. The GAO found that the number of wireless
outages attributed to a physical incident--a natural disaster,
accident, or other manmade event, such as vandalism--increased from 189
in 2009 to 1,079 in 2016. The GAO concluded that more robust measures
and a better plan to monitor the Framework would help the FCC collect
information on the Framework and evaluate its effectiveness, and that
such steps could help the FCC decide if further action is needed. In
light of prolonged outages during several emergency events in 2017 and
2018, and in parallel with the GAO recommendations, the Public Safety
and Homeland Security Bureau (Bureau) conducted several inquiries and
investigations to better understand and track the output and
effectiveness of the Framework and other voluntary coordination efforts
that promote wireless network resiliency and situational awareness
during and after these hurricanes and other emergencies. In February
2020, following a series of PSHSB staff coordination meetings with
wireless, backhaul and electric service providers to discuss the gaps
identified in the above record, CTIA and the Edison Electric Institute
formed the Cross-Sector Resiliency Forum on February 27, 2020 and
released a 12-step action plan to improving wireless resiliency.
10. In the days leading up to landfall of Hurricane Ida on August
29, 2021, the FCC had begun coordinating response activities with the
State of Louisiana, the Federal Emergency Management Agency, the
Cybersecurity and Infrastructure Security Agency, and members of the
Communications Information Sharing and Analysis Center (Comm-ISAC) and
to determine potential impacts, challenges, and mutual aid resources.
The Commission had already deployed agents to support the Louisiana
Emergency Operations Center (EOC) and to conduct baseline surveys of
communications as well as to provide coordination and spectrum
management support. Communications companies had also begun pre-
positioning mobile communications assets in safe zones just outside the
potential impact areas in order to rapidly deploy much-needed services,
post landfall. Ida had significant physical impacts on both power and
communications infrastructure, which had cascading consequences on
interdependent public safety communications infrastructure and services
such as PSAPs and Louisiana's land mobile radio public safety
communications network.
11. Following Hurricane Ida's departure, the Commission began
supporting recovery work in earnest. The Commission reminded
communications industry of its commitments in the Framework and
encouraged wireless providers, specifically, to activate roaming in
areas where cellular communications were hardest hit. Even after
roaming had been activated in limited areas, communications remained
diminished as communications companies were working to repair, replace,
and restore communications infrastructure. Immediately after the storm,
28.1 percent of cell sites were down across the affected counties.
Louisiana was hardest hit in this respect, with more than 50 percent of
sites down in the affected counties on August 30. At its peak,
Louisiana had three PSAPs offline due to damaged power and
communications infrastructure, and other PSAPs were impacted and
rerouted calls as generators began to fail. Commission personnel
communicated with the Louisiana Association of Broadcasters to
determine unmet fuel, communications, and power needs of state
broadcasters and to facilitate the provision of much needed resources
and services.
12. Commission staff also conducted on-the-ground assessments of
communications infrastructure to provide emergency management officials
intelligence and to assist with the identification of critical
communications infrastructure, including responding to additional
unintentional damage occurring during repairs to the communications and
power infrastructure. The Commission also issued special temporary
authorizations (STAs) and, sua sponte, numerous orders to provide
regulatory relief in support of providers' restoration efforts,
including waivers of deadlines and technical requirements, as well as
providing relief to impacted consumers. This work remains ongoing as
recovery continues.
III. Notice of Proposed Rulemaking
A. Improving the Wireless Network Resiliency Cooperative Framework
13. The voluntary Framework plays a central role in how wireless
providers prepare for and respond to emergencies. Over the years, the
Commission has examined and re-examined the efficacy of the Framework
for purposes of restoring communications during and following
disasters. These inquiries suggest that providers take a multifaceted
approach to disaster readiness and response, with the aim of improving
the public's safety during natural disasters. Wireless provider efforts
have included investments in network resiliency, reinforcing network
coverage and capacity, conducting site-based preparatory work, and
making plans to mitigate commercial power failures, as well as
utilizing commercial roaming agreements, working with government
partners, and educating consumers on preparedness. These initiatives
have helped to keep more Americans connected and informed even during
major disasters.
14. However, these inquiries also show that there are both gaps in
the
[[Page 61106]]
Framework's coverage and, during some recent disasters, delays in its
implementation, including technical challenges associated with roaming
implementation among signatory companies. Further, as explained below,
there are some disaster situations where the Framework, by its owns
terms, would not go into effect. These findings from our prior
inquiries suggest there may be targeted opportunities to improve the
voluntary Framework and network resiliency--not just of wireless
networks, but of communications networks as a whole. We seek comment on
those opportunities below. We also seek comment on whether the
Commission should revisit the voluntary nature of the Framework.
15. Framework Activation. Currently, the Framework only applies
when both ESF-2 and DIRS are activated. As a result, there may be
circumstances where the Framework is not activated but where mutual aid
or other support obligations are warranted. For example, the Framework
has not been operational during the California power shutoffs and
wildfires because ESF-2 was not activated. To address this gap, should
we work with carriers to revisit the prerequisites, e.g., the types of
emergencies or other declarations (ESF-2 and DIRS activation) that
trigger the Framework or that govern the duration of its obligations?
If so, what should those triggers and durations be?
16. Scope of Framework Participants. We seek comment on whether
expanding the scope of the Framework participants could enhance its
effectiveness. Currently, signatories to the Framework include only
AT&T Mobility, CTIA, GCI, Southern Linc, T-Mobile, U.S. Cellular, and
Verizon Wireless. Additionally, the Competitive Carriers Association
filed a letter supporting the Framework. As the list of signatories
demonstrates, there are a number of wireless providers who are not
signatories to the Framework. Further, the Framework signatories only
include wireless providers. Would greater participation in the
Framework enhance its effectiveness? Are there steps the Commission can
take to encourage voluntary participation beyond the scope of the
existing signatories, such as to include smaller wireless providers, or
entities beyond the mobile-wireless industry, such as facilities-based
backhaul providers, covered 911 service providers, cable, wireline,
broadcast, satellite, or interconnected VoIP providers? Should the
Framework or portions of the Framework be expanded to include any other
stakeholders or organizations?
17. Improving Wireless Roaming. The Framework commits its
signatories to provide reasonable roaming in situations where: ``(i) A
requesting carrier's network has become inoperable and the requesting
carrier has taken all appropriate steps to attempt to restore its own
network, and (ii) the home carrier has determined that roaming is
technically feasible and will not adversely affect service to the home
carrier's own subscribers,'' with such roaming arrangements ``limited
in duration and contingent on the requesting carrier taking all
possible steps to restore service on its own network as quickly as
possible.'' Framework Order, 31 FCC at 13752-53, para 19.
18. Recent events suggest that roaming during disaster contexts can
be improved. As the Hurricane Michael Report found, ``at least some
wireless providers did not take advantage of the types of disaster-
related roaming agreements envisioned in the Framework, allowing their
customers to remain in the dark rather than roam on a competitor's
network.'' FCC, Public Safety and Homeland Security Bureau, October
2018 Hurricane Michael's Impact on Communications: Preparation, Effect,
and Recovery, PS Docket No. 18-339, Report and Recommendations at 6
(PSHSB 2019), https://docs.fcc.gov/public/attachments/DOC-357387A1.pdf
(Hurricane Michael Report). During Hurricane Ida, there was limited
transparency, and therefore understanding, regarding the status of
roaming, including where it was available and where it was not, and
which network technologies were utilized. We seek comment on how best
to address these issues through the voluntary Framework. Are the
current Framework pre-requisites to triggering disaster roaming too
restrictive, to the detriment of consumers? In particular, we seek
comment on improvements to the Framework to ensure roaming is
operational prior to an event and seamless during emergencies--
addressing both resiliency and restoration--such as annual testing of
roaming capabilities and coordination processes. Are there other
improvements that can be made to ensure that roaming is made available
in a timely manner and for the benefit of the maximum population
possible? For example, should there be minimum timeframes by which a
provider must respond to a disaster roaming request? Are there
conditions or other criteria that could be incorporated into the
Framework to determine that, once met, roaming should be available
automatically in qualifying disaster areas? If a roaming request is
deemed technically infeasible, how should that determination be
conveyed? What criteria should be used to determine whether roaming is
technically feasible? Have there been instances where roaming requests
have been unreasonably denied or responses to such requests have been
unreasonably delayed, or where the roaming-related provisions of the
Framework did not work as intended? During Hurricane Ida, we understand
that initial requests for roaming under the Framework focused on access
to 3G networks. Are there benefits to encouraging roaming access to
newer generations of network technology and, if so, how can the
Commission best support such arrangements? To what extent do capacity
challenges or network configuration issues also hinder effective
roaming, and how should any improvements to the Framework account for
this concern? Should there be any improvement in the standards or their
implementations to ensure the emergency roaming is automatically and
seamlessly accessible to user devices without requiring any action from
the user? Can providers' readiness to execute such disaster-triggered
roaming be verified and tested? What are the public safety benefits and
costs associated with these improvements in wireless roaming?
19. Fostering Mutual Aid. The Framework commits its signatories to
foster mutual aid during disasters. Nevertheless, we observed prolonged
outages during Hurricane Ida. We seek comment on how signatories
fostered mutual aid, such as through sharing physical assets, during
Hurricane Ida and other recent disasters, and how effective this mutual
aid has been in ensuring continuity of communications. Are there
instances in which reasonable requests for mutual aid were denied by
wireless providers? Should the Framework do more to strengthen the
effectiveness of mutual aid? What benefits would accrue if other
segments of the communications industry--such as cable, wireline, and
broadcast--agreed to foster mutual aid during disasters?
20. Enhancing Municipal Preparedness and Restoration. Framework
signatories convened with local government representatives' public
safety subject matter experts and developed best practices to
facilitate coordination before, during, and after emergencies and
disasters in order to maintain and restore wireless service continuity.
Were these best practices
[[Page 61107]]
utilized in Hurricane Ida and other disasters, and how effective were
these best practices in real-world conditions? Should they be updated
in light of lessons learned from these disasters? Are there additional
actions that wireless providers and other stakeholders (e.g., backhaul
service, wireline service providers) can take to ensure appropriate and
effective coordination with local agencies to mitigate the impact of
service disruptions? What are the respective costs and benefits? For
example, should providers establish processes for sharing real-time
restoration efforts? Should the Framework include coordination
obligations and particular coordination activities or best practices?
Are there are other steps that the Commission can take to improve
coordination? The Commission also seeks comment on the recommendations
of the Broadband Deployment Advisory Committee's Disaster Response and
Recovery Working Group pertaining to coordination with local
governments and building and maintaining formal relationships across
industry and government stakeholders, and coordination and information
sharing between stakeholders during the disaster planning and recovery
phases.
21. Increasing Local Preparedness and Consumer Readiness. The
Framework commits signatories to increase consumer readiness and
preparation through the development and dissemination with consumer
groups of a Consumer Readiness Checklist. Is there evidence that the
public is aware of this checklist? How is it promoted? Are there other
steps that wireless providers should take to foster local preparedness
and consumer readiness in the face of natural disasters, such as public
service announcements? What are the benefits and costs associated with
those steps? Should the Commission explore additional consumer
awareness and preparedness activities?
22. What measures are in place to ensure that information is
accessible to all Americans? Consumer groups note that the deaf and
hard-of-hearing communities often rely on multiple forms of
communications before and during emergencies, and recommend that
signatories work with these communities to ensure information is
accessible. Should the Framework require signatories to conduct
outreach through multiple forms of communication, such as public
service announcements on television, radio, and social media that is
accessible to both hard-of-hearing and non-English speaking
communities? Verizon suggests providers can maintain a dedicated
website for a specific disaster event. Should the Framework require
signatories to meet with groups representing persons with disabilities
to provide information on emergency planning and resources? Are there
other steps the Commission should take to improve communications with
these and other communities?
23. Improving Public Awareness. Finally, the Framework commits
signatories to improve public awareness and stakeholder communications
on service and restoration status, through sharing DIRS data on cell
site outages on an aggregated, county-by-county basis in the relevant
geographic area. Since the Framework was released, signatories have
agreed to share additional data with the public, including more
granular data on the cause of cell site outages and the number of in-
service cell sites operating on backup power. The Commission has also
requested comment on whether other outage data, e.g., whether the
service disruption extends to 911 service, should be disclosed to the
public. See Amendments to Part 4 of the Commission's Rules Concerning
Disruptions to Communications, et al., Third Notice of Proposed
Rulemaking, FCC 21-45, 2021 WL 1603461, at *13-16, paras. 36-46 (Apr.
22, 2021). Would public disclosure of additional information regarding
service disruptions promote public safety? If so, what additional
information should be disclosed? What are the benefits and costs
associated with releasing this information directly to the public? What
mechanisms are in place in communities to impart awareness about
recovery planning and long term-term resiliency, and are those
mechanisms accessible to persons with disabilities? How might those
mechanisms differ across communities or geographic areas, and how can
those differences be accommodated by Framework signatories?
24. Scope of Framework Obligations. We seek comment on the scope of
the Framework's obligations. Should we expand the scope of what is
expected in the event of a disaster? What additional or revised
measures are warranted to address gaps in promoting resiliency and what
are their costs and benefits? For example, should the voluntary
Framework include provisions regarding the placement of back-up
systems, such as Cells on Light Trucks, so that they are ready to
deploy for vulnerable infrastructure to improve service restoration
time? Should the Framework include requirements for restoration or
prioritization of text-to-911 capability in areas where the PSAP is
text-capable, as text-to-911 can be an important communications
solution in emergencies, particularly for individuals with
disabilities? Should the Framework include provisions that address
backhaul redundancy and resiliency? For example, could the Framework
address a limit on the number of cell sites operating on a single
backhaul fiber link? What other steps would promote backhaul resiliency
during disasters?
25. Framework-Related Reporting. We seek comment on whether we
should require wireless providers to submit reports to the Commission
detailing implementation of the voluntary Framework in real time or in
the aftermath of a disaster. What are the benefits and costs associated
with such a reporting requirement? We seek comment on what information
these reports should include, such as specific information related to
the way the provider adhered to any roaming, mutual aid, consumer
outreach, or related provisions of the Framework suggested above. For
example, should the Commission be notified when roaming has been
activated or refused, including information on which generational
technologies it has been activated, and as to which providers are
roaming on which networks? Should the Commission be notified when
resources or services are shared through mutual aid? How soon after
wireless provider action should such notifications be made and how
should they be made?
26. Codifying the Framework. In response to our prior inquiries,
some commenters have urged the Commission to reexamine the voluntary
nature of the Framework. Some of these commenters highlight the
Commission's Hurricane Michael Report to suggest that existing
voluntary coordination efforts, including the Framework, may not be
sufficient to promote wireless network resiliency and situational
awareness during and immediately after emergencies. Accordingly, we
seek comment on whether some or all of the existing or a modified
Framework should be mandatory, and for whom. What are the costs and
benefits of doing so? We also seek comment on our legal authority to
mandate disaster-based obligations in line with the existing or an
expanded Framework. Would the aggregate of these solutions address the
failures highlighted by the Hurricane Michael Report or should
additional measures be considered? Finally, we seek comment on how the
Commission should enforce any mandatory obligations that are not met.
[[Page 61108]]
B. Promoting Situational Awareness During Disasters
27. Over the years, our experience has shown that DIRS and NORS are
vital public safety tools that equip the Commission and its federal and
local partners with actionable situational awareness information for
identifying and resolving threats to 911 and other emergency service
communications. DIRS focuses on infrastructure status information
rather than service outage information, as in NORS. NORS thus draws a
distinction between service outages that affect just 911 and other
types of service outages. Currently, there is limited visibility on how
disasters impact 911 service specifically. Requiring DIRS reporting in
the event of disaster-related outages would help to close this
information gap. Amendments to Part 4 of the Commission's Rules
Concerning Disruptions to Communications, PS Docket No. 15-80, Second
Report and Order, 36 FCC Rcd 6136, 6139, paras. 8, 9 (2021). DIRS
broadly collects infrastructure status information about the nation's
communications networks, but participation is voluntary for the
nation's service providers. While DIRS is voluntary, the Commission
recently required a subset of service providers that choose to accept
Stage 2 funding from the Uniendo a Puerto Rico Fund or the Connect USVI
Fund to report in DIRS when it is activated in their respective
territories. Puerto Rico & USVI USF Fund Report and Order, 34 FCC Rcd
at 9174, 9176-77, paras. 133, 138-140.
28. The Commission initially grounded its voluntary approach on
observations that a voluntary paradigm worked well during Hurricane
Katrina and that a mandatory reporting process would likely not be
adaptable to unique aspects of each particular crisis. Recommendations
of the Independent Panel Reviewing the Impact of Hurricane Katrina on
Communications Networks, EB Docket No. 06-119 et al., Order, 22 FCC Rcd
10541, 10549, para. 22 (2007). Since that time, the Commission has
observed that, while the nation's large providers typically elect to
voluntarily report in DIRS, smaller providers often do not. This not
only reduces the total number of DIRS filings available to inform the
Commission's analysis of network reliability, but also reduces the
Commission's situational awareness, including awareness of the state of
911 and other emergency services, in locations served by smaller
providers, which are often vulnerable rural or other hard to access
areas. This also creates ambiguity about whether a provider's lack of
DIRS filings means that its network infrastructure actually remains
undamaged, it is choosing not to voluntarily participate in DIRS, or it
is unable to file, e.g., because it cannot access DIRS due to
disruption of its internet access.
29. Meanwhile, NORS participation is mandatory, but it is centered
on disruptions to voice telephony. Under our rules, certain service
providers--wireline, cable, satellite, wireless, interconnected VoIP,
and Signaling System 7 providers--must submit outage reports to NORS
for voice and other outages that exceed specified duration and
magnitude thresholds. 47 CFR 4.9. Service providers are required to
submit a preliminary notification within two hours after determining
that an outage is reportable, followed by an initial outage report
within three calendar days, and a final report no later than 30 days
after discovering the outage. 47 CFR 4.9. These reports are intended to
address ``the critical need for rapid, complete, and accurate
information on service disruptions that could affect homeland security,
public health or safety, and the economic well-being of our Nation . .
. .'' 2004 Part 4 Report and Order, 19 FCC Rcd at 16833, para. 1. The
Bureau analyzes NORS data to assess the magnitude of major outages,
identify trends, and promote network reliability. However, these outage
reporting requirements do not collect information about disruptions
specifically to broadband service. This means the Commission has
limited situational awareness about outages involving broadband
service.
30. We seek comment on steps the Commission can take to address
these issues and encourage better situational awareness through DIRS
and NORS. Starting with DIRS, are there steps the Commission can take
to encourage broader voluntary participation during disasters,
including from smaller providers? Alternatively, should the Commission
consider requiring the nation's service providers, i.e., cable
providers, Direct Broadcast Satellite providers, Satellite Digital
Audio Radio Service, TV and radio broadcasters, Commercial Mobile Radio
Service and other wireless service providers, wireline providers, and
VoIP providers, to report their infrastructure status information in
DIRS when the Commission activates DIRS in geographic areas in which
they broadcast or otherwise provide service? We recognize that a
proposed requirement to file in DIRS must be balanced against
additional burdens on service providers, particularly as DIRS reports
are filed in the midst of disasters and other emergencies. If we were
to explore requiring DIRS filing, we seek comment on our legal
authority to do so, the costs and benefits associated with mandatory
reporting, and how the Commission should enforce any failure to file
DIRS information.
31. With respect to NORS, we seek comment on the public interest
benefits and the costs of reporting of broadband service outages. Would
such reporting likewise improve emergency managers' situational
awareness during disasters? Or do public safety officials and others
currently have access to broadband service outage data through other
means? Could this data be leveraged to help identify broadband outage
trends, and if so, how could this knowledge support first response and
network reliability efforts?
32. We seek comment on suspension of NORS reporting requirements
during disasters. Under our current voluntary DIRS reporting approach,
the Bureau suspends NORS reporting obligations, via public notice, for
providers who elect to report in DIRS for the duration of its
activation period. Formally codifying this practice in our rules may
give providers more clarity on their obligations and streamline and
formalize existing practices. We therefore seek comment on whether to
codify in our part 4 rules the Commission's typical practice of
granting to providers a waiver of their NORS reporting requirements
when they report the outage in DIRS. Are there needs of public safety
officials or others that are not being met by the current reporting
practices? If so, will such gaps remain when our NORS and DIRS
information sharing rules become effective? Amendments to Part 4 of the
Commission's Rules Concerning Disruptions to Communications, PS Docket
No. 15-80, Second Report and Order, 36 FCC Rcd 6136 (2021).
33. We note that there may be instances in which DIRS is
deactivated but some providers have not yet fully restored service,
resulting in limited continuing outages. In these instances, the
Commission no longer has situational awareness as to the status of
those providers' services, because updates are no longer being filed in
DIRS and the outage was never filed in NORS. We seek comment on how to
best address this gap and ensure that the Commission maintains
situational awareness of outages. Should providers with ongoing outages
at the time of DIRS deactivation be required to report those outages in
NORS?
34. In light of the concerns noted above, we also seek comment on
steps
[[Page 61109]]
the Commission can take to increase its situational awareness of the
state of 911 and other emergency services.
C. Addressing Power Outages
35. The recent devastation wrought by Hurricane Ida, which left
hundreds of thousands of Louisianans without power, water, and other
basic utilities, also extended to the region's communications
infrastructure. Data compiled by the Commission shows that
approximately half of all cellular sites in New Orleans and the
surrounding disaster area remained out of service nearly two days after
the worst effects of Ida had passed, with no clear timetable for the
restoration of these networks. NORS and DIRS data collected by the
Commission in the aftermath of Hurricane Ida and other recent disaster
events reveal that a lack of commercial power at key equipment and
facilities is the single biggest reason why communications networks
transmitting 911 service and related emergency information fail in the
aftermath of disaster events. For example, the Commission's DIRS data
show that the majority of cell site outages in the immediate aftermath
of Hurricane Ida's central disaster region were due to a lack of
commercial power availability. Communications Status Report for Areas
Impacted by Hurricane Ida at 5-6 (August 31, 2021), https://docs.fcc.gov/public/attachments/DOC-375367A1.pdf.
36. More generally, Commission analysis of DIRS data shows that
over 50% of cell site outages that occurred during major 2020
earthquakes, hurricanes, and storms were due to power failures. The
Commission's NORS outage data similarly reveal that the number of
outages caused by power failures has been steadily increasing for the
past several years and that power failures are currently driving a
nationwide trend in the increase of outages. The Commission received
9,158 outage reports in 2020 alone for communications disruptions
caused by power failures, potentially affecting 63,097,389 customers.
Of those customers, 4.3 million potentially experienced service
disruptions on a single day.
37. Without power to support providers' network operations in the
aftermath of disasters, the public is unable to place potentially life-
saving 911 calls, local emergency management officials are unable to
transmit EAS and WEA messages, evacuation orders, and other public
safety-related information, and first responders are unable to
coordinate effectively to save lives and property. Conversely, with
backup power in place, providers are able to bring their networks
online and, if necessary, immediately begin diagnosing and addressing
damage that their networks may have sustained.
38. Hurricane Ida thus continues an unfortunate (though potentially
addressable) trend, demonstrating that the nation's communications
infrastructure remains highly prone to failure due to disruptions to
commercial power in the face of disasters. This reinforces observations
that we have made during recent hurricane and wildfire seasons,
earthquakes in Puerto Rico, and this year's severe winter storms in
Texas. If the current trend continues without corrective action, the
frequency of outages will worsen in coming years as the nation
experiences disaster events of increasing severity, duration, and
impact, including hurricanes, flooding, and wildfires.
[GRAPHIC] [TIFF OMITTED] TP05NO21.037
This figure depicts the number of monthly final outage reports in
NORS with power failure as a reported cause over time. The red dots
represent the numbers of outage reports in 2Q21 months and blue dots
represent months prior to 2Q21. The green line shows the expected
number of outages in each month without taking seasonality effects into
account; as such, it represents the general overall trend in the three-
year window immediately preceding 2Q21 (April 2018 through March 2021).
The shaded gray area indicates a 99% confidence interval for each
month. This confidence interval is defined by the expected number of
outages in each month based on the trend and seasonality effects. These
data do not include outages caused by power failures that were reported
in DIRS. They also do not include outages that are not service
affecting (e.g., outages of transport facilities with diverse routes)
[[Page 61110]]
or special facility outages (outages of single circuits with
Telecommunications Service Priority Level 1 or 2).
39. In view of this context, we now seek to explore communications
resilience strategies for power outages. As part of this review, we
seek to identify actions the Commission, communications providers, and
power companies can cooperatively take to encourage and increase
coordination in the power and communications sectors before, during,
and after an emergency or disaster. We also seek to better understand
how changing circumstances since the Commission's last broad
consideration of backup power (including trends showing increasingly
severe storms, wildfires, and other disasters, and advances in power
technology) may bear on whether and how backup power or alternative
measures may help promote continuity of power, including for PSAPs and
emergency services. We seek comment on this issue.
40. As an initial matter, we seek comment on communications service
provider coordination with power companies before, during, and after
disasters, including efforts of the Cross-Sector Resiliency Forum. Are
existing coordination efforts effective at minimizing communications
service outages that are caused by power outages? Are there
coordination activities that communications service provider and power
companies could potentially take that have not yet been formalized or
operationalized? If so, what steps could the Commission take to
encourage this coordination? For example, should the Commission convene
stakeholders from the electric industry, telecommunications sector, and
public safety agencies to take part in regional coordination events to
encourage greater cross-sector coordination in preparing for and in
response to disasters? Should the Commission coordinate with
gubernatorial offices and state emergency management agencies to
encourage integrating communications providers and power companies into
response planning, execution, and exercises?
41. Next, we seek comment on how backup power or alternative
measures may help promote the continuity of service during or after
disasters. We seek comment on the current state of providers' backup
power implementations. For example, how many hours of backup power do
providers typically maintain, what technologies do they use to meet
their requirements, and how readily deployable are those technologies
when needed? Does the amount or type of backup power solution differ
depending upon the facility or type of infrastructure? What are the
benefits and challenges of maintaining backup power on-site? If not
maintained on-site, how could providers ensure that they can move
backup power resources on-site with minimal delay when disaster
strikes? What steps do providers take to adequately mitigate the risk
that a disaster event that disrupts primary power would also knock out
any on-site backup power resources (e.g., fuel generators)? What types
of backup power solutions are available for the various elements of
infrastructure that may require it?
42. We seek comment on what steps service providers would need to
take with respect to backup power deployment to significantly reduce
the number of communications disruptions caused by power outages. How
many hours of on-site backup power would be appropriate at their
facilities to significantly reduce the frequency of power-related
service disruptions? Are there events or geographic areas in which more
hours of backup power are needed than others? To maximize the
effectiveness of backup power solutions, should backup power be
provisioned at certain critical points in communications
infrastructure, and if so, at which points? In general, how should the
Commission define or otherwise identify facilities and equipment that
are critical to ensuring that emergency communications can be
transmitted in the aftermath of a disaster? Are there differences
across different types of communications networks or geographies where
they are located that are relevant to deployment of backup power
solutions or performance during power outages more generally? Is the
deployment of on-site backup power sufficient to keep networks online
in view of other potentially independent factors that may cause a
network to fail during a disaster, e.g., lack of hardened and resilient
network equipment? If it is not sufficient, what other steps should
service providers take to avoid service disruptions? What are the
associated costs and benefits?
43. As we explore the potential for wider backup power
implementation, we seek comment on service providers' experiences with
any state-specific backup power requirements as well as the potential
cost of implementation.
44. We also seek comment on any alternatives to on-site backup
power that have also proven successful or have the potential to reduce
the frequency, duration, or severity of disruptions to communications
services caused by power outages. Are there other technical solutions
for preventing service disruptions caused by power outages or other
efforts to reduce the number of service disruptions that we have not
raised here?
45. We also seek comment on the Commission's existing requirements
for covered 911 service providers to implement reasonable central-
office backup power measures to ensure 911 reliability. 47 CFR 9.19(b).
The Commission adopted these and other requirements for covered 911
service providers to promote 911 network resiliency. 47 CFR 9.19. As
noted above, Louisiana had three PSAPs offline due to damaged power and
communications infrastructure in the aftermath of Hurricane Ida. Other
PSAPs were also impacted as generators began to fail. Are there steps
the Commission can take, such as revisions to our resiliency rules
(see, e.g., 47 CFR parts 4, 9) or encouraging of voluntary measures, to
make it more likely that PSAPs will have the necessary resources to
continue service during and after disasters? Are there other
considerations pertaining to 911 outages and access to emergency
services in the wake of a disaster?
46. Digital Equity and Inclusion. Finally, the Commission, as part
of its continuing effort to advance digital equity for all, including
people of color, persons with disabilities, persons who live in rural
or Tribal areas, and others who are or have been historically
underserved, marginalized, or adversely affected by persistent poverty
or inequality, invites comment on any equity-related considerations and
benefits (if any) that may be associated with the proposals and issues
discussed herein. Specifically, we seek comment on how our proposals
may promote or inhibit advances in diversity, equity, inclusion, and
accessibility, as well the scope of the Commission's relevant legal
authority.
IV. Procedural Matters
47. Paperwork Reduction Act. This document contains proposed new
and modified information collection requirements. The Commission, as
part of its continuing effort to reduce paperwork burdens, invites the
general public and the OMB to comment on the information collection
requirements contained in this document, as required by the Paperwork
Reduction Act of 1995, Public Law 104-13. In addition, pursuant to the
Small Business Paperwork Relief Act of 2002, Public Law 107-198, see 44
U.S.C. 3506(c)(4),
[[Page 61111]]
we seek specific comment on how we might further reduce the information
collection burden for small business concerns with fewer than 25
employees.
48. Ex Parte Rules--Permit-But-Disclose. This proceeding shall be
treated as ``permit-but-disclose'' proceedings in accordance with the
Commission's ex parte rules. 47 CFR 1.1200-1.1216. Persons making ex
parte presentations must file a copy of any written presentation or a
memorandum summarizing any oral presentation within two business days
after the presentation (unless a different deadline applicable to the
Sunshine period applies). Persons making oral ex parte presentations
are reminded that memoranda summarizing the presentation must: (1) List
all persons attending or otherwise participating in the meeting at
which the ex parte presentation was made; and (2) summarize all data
presented and arguments made during the presentation. If the
presentation consisted in whole or in part of the presentation of data
or arguments already reflected in the presenter's written comments,
memoranda, or other filings in the proceeding, the presenter may
provide citations to such data or arguments in his or her prior
comments, memoranda, or other filings (specifying the relevant page
and/or paragraph numbers where such data or arguments can be found) in
lieu of summarizing them in the memorandum. Documents shown or given to
Commission staff during ex parte meetings are deemed to be written ex
parte presentations and must be filed consistent with rule 1.1206(b).
In proceedings governed by rule 1.49(f) or for which the Commission has
made available a method of electronic filing, written ex parte
presentations and memoranda summarizing oral ex parte presentations,
and all attachments thereto, must be filed through the electronic
comment filing system available for that proceeding, and must be filed
in their native format (e.g., .doc, .xml, .ppt, searchable .pdf).
Participants in this proceeding should familiarize themselves with the
Commission's ex parte rules.
49. Regulatory Flexibility Act. The Regulatory Flexibility Act of
1980, as amended (RFA), requires that a regulatory flexibility analysis
be prepared for notice and comment rulemaking proceedings, unless the
agency certifies that ``the rule will not, if promulgated, have a
significant economic impact on a substantial number of small
entities.'' 5 U.S.C. 605(b). Accordingly, the Commission has prepared
an Initial Regulatory Flexibility Analysis (IRFA) concerning potential
rule and policy changes contained in this Notice of Proposed
Rulemaking.
V. Legal Basis
50. Authority for the actions proposed in this Notice of Proposed
Rulemaking may be found in sections 1, 4(i) through (j), 4(n) through
(o), 201, 202, 214, 218, 251(e)(3), 254, 301, 303(b), 303(g), 303(r),
307, 309(a), 309(j), 316, 332 and 403, of the Communications Act of
1934, as amended, 47 U.S.C. 151, 154(i) through (j), 154(n) through
(o), 201, 202, 214, 218, 251(e)(3), 254, 301, 303(b), 303(g), 303(r),
307, 309(a), 309(j), 316, 332, 403; sections 2, 3(b), and 6 and 7 of
the Wireless Communications and Public Safety Act of 1999, 47 U.S.C.
615 note, 615, 615a-1, 615b, section 106 of the Twenty First Century
Communications and Video Accessibility Act of 2010, 47 U.S.C. 615c, and
section 506(a) of the Repack Airways Yielding Better Access for Users
of Modern Services Act of 2018 (RAY BAUM's Act).
VI. Initial Regulatory Flexibility Analysis
51. As required by the Regulatory Flexibility Act of 1980, as
amended (RFA), the Commission has prepared this Initial Regulatory
Flexibility Analysis (IRFA) of the possible significant economic impact
on a substantial number of small entities by the policies and rules
proposed in the Notice of Proposed Rulemaking in this proceeding.
Written public comments are requested on this IRFA, including comments
on any alternatives. Comments must be identified as responses to the
IRFA and must be filed by the deadlines for comments as specified in
the NPRM.
A. Need for, and Objectives of, the Proposed Rules
52. The NPRM proposes steps to safeguard and improve transmission
of life-saving 911, Emergency Alert System (EAS), Wireless Emergency
Alert (WEA) messages and other life-saving information during
emergencies by improving the reliability, resiliency, and continuity of
associated communications networks. More specifically, the Notice of
Proposed Rulemaking:
Considers whether elements of the Wireless Network
Resiliency Cooperative Framework (Framework)--a voluntary agreement
developed by the wireless industry in 2016 to provide mutual aid in the
event of a disaster--could be improved to enhance the reliability of
communication networks, including by inquiring into whether the public
would benefit from codifying some or all of the Framework into the
Commission's rules.
Seeks comment on how the Commission can better promote
situational awareness during disasters through its Disaster Information
Reporting System (DIRS) and Network Outage Reporting System (NORS).
(Henceforth, the term ``nation's service providers'' will refer
collectively to this group of entities.).
Explores communications resilience strategies to address
one of the primary reasons for service disruptions: Electric power
outages, including through an exploration of backup power
implementations.
53. These proposals are made against the backdrop of Hurricane Ida,
which hit the United States as a Category 4 hurricane in August 2021
and caused significant flooding and damage in several states along the
southern and northeastern corridors of the United States. Hurricane
Ida, as well as recent hurricane and wildfire seasons, earthquakes in
Puerto Rico, and severe winter storms in Texas demonstrate that
America's communications infrastructure remains susceptible to
disruption during disasters. These disruptions can prevent the
transmission of 911 calls, first responder communications, EAS and WEA
messages, and other potentially life-saving information. They also can
have cascading detrimental effects on the economy and other critical
infrastructures due to interdependencies among sectors, including the
transportation, medical, and financial sectors, among others.
Importantly, these disruptions may involve any or all communications
networks--including wireline, wireless, cable, satellite, or broadcast
facilities.
B. Description and Estimate of the Number of Small Entities to Which
the Proposed Rules Will Apply
54. The RFA directs agencies to provide a description of and, where
feasible, and estimate of the number of small entities that may be
affected by the proposed rules, if adopted. The RFA generally defines
the term ``small entity'' as having the same meaning as the terms
``small business,'' ``small organization,'' and ``small governmental
jurisdiction.'' In addition, the term ``small business'' has the same
meaning as the term ``small business concern'' under the Small Business
Act. A small business concern is one that: (1) Is independently owned
and operated; (2) is not dominant in its field of operation; and (3)
satisfies any additional criteria
[[Page 61112]]
established by the Small Business Administration (SBA). Below is a list
of such entities.
Interconnected VoIP services;
Wireline Providers;
Wireless Providers--Fixed and Mobile;
Satellite Service Providers; and
Cable Service Providers.
C. Description of Projected Reporting, Recordkeeping, and Other
Compliance Requirements for Small Entities
55. We expect the potential rules in the NPRM will impose new or
additional reporting or recordkeeping and/or other compliance
obligations on service providers in the following ways:
Wireless Resiliency Framework. Any providers that are
required to participate in elements of the Framework who do not already
do so, potentially including smaller wireless providers and entities
beyond the mobile-wireless industry, such as facilities-based backhaul
providers, covered 911 service providers, cable, wireline, broadcast,
satellite, or interconnected VoIP providers would potentially need to
keep records related to roaming agreements, mutual aid agreements,
preparedness and restoration plans, improving consumer readiness and
preparation and improving public awareness and stakeholder
communications on service and restoration status. These providers would
potentially have to submit reports to the Commission detailing
implementation of the Framework in real time or in the aftermath of a
disaster.
NORS and DIRS. Any providers subject to DIRS reporting and
new requirements related to NORS reporting, potentially including cable
providers, Direct Broadcast Satellite providers, Satellite Digital
Audio Radio Service, TV and radio broadcasters, Commercial Mobile Radio
Service and other wireless service providers, wireline providers, VoIP
providers, and broadband service providers, would report their
communications outage information in NORS when their outages exceed
thresholds specified in the Commission's Part 4 rules and
infrastructure status information in DIRS when the Commission activates
DIRS in geographic areas in which they broadcast or otherwise provide
service.
Backup Power. To the extent that the Commission were to
adopt backup power requirements, any Public Safety Answering Points
(PSAPs) or providers subject to them, potentially including cable
providers, Direct Broadcast Satellite providers, Satellite Digital
Audio Radio Service, TV and radio broadcasters, Commercial Mobile Radio
Service and other wireless service providers, wireline providers, and
VoIP providers, could potentially be required to take steps to make
their networks more resilient to power outages, as discussed in the
NPRM.
56. The NPRM seeks comment on a number of aspects of these
proposals, including which providers should be subject to them, the
public safety benefits and costs associated with a provider's
implementation of the Framework, DIRS and NORS reporting, and backup
power resiliency improvements. Given that these elements are currently
unknown pending comment, the Commission is presently unable to quantify
the costs of compliance with rules associated with these proposals, and
whether small entities will need to hire professionals to comply.
However, given that each proposal would make more reliable the
transmission of 911 calls, first responder communications, EAS and WEA
messages, and other potentially life-saving information, we tentatively
conclude that the benefits exceed the costs of implementing any of
these proposals. We seek comment on this tentative conclusion and urge
commenters to provide detailed information in support of their
comments.
D. Federal Rules That May Duplicate, Overlap, or Conflict With the
Proposed Rules
57. None.
Federal Communications Commission.
Katura Jackson,
Federal Register Liaison Officer, Office of the Secretary.
[FR Doc. 2021-23811 Filed 11-4-21; 8:45 am]
BILLING CODE 6712-01-P