Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 1601-0014, 53975-53977 [2021-21178]
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Federal Register / Vol. 86, No. 186 / Wednesday, September 29, 2021 / Notices
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Respond to a Pandemic’’ (Voluntary
Agreement).4 Unless terminated earlier,
the Voluntary Agreement is effective
until August 17, 2025, and may be
extended subject to additional approval
by the Attorney General after
consultation with the Chairman of the
Federal Trade Commission. The
Agreement may be used to prepare for
or respond to any pandemic, including
COVID–19, during that time.
On December 7, 2020, the first plan of
action under the Voluntary
Agreement—the Plan of Action to
Establish a National Strategy for the
Manufacture, Allocation, and
Distribution of Personal Protective
Equipment (PPE) to Respond to COVID–
19 (PPE Plan of Action)—was finalized.5
The PPE Plan of Action established
several sub-committees under the
Voluntary Agreement, focusing on
different aspects of the PPE Plan of
Action.
On May 24, 2021, four additional
plans of action under the Voluntary
Agreement—the Plan of Action to
Establish a National Strategy for the
Manufacture, Allocation, and
Distribution of Diagnostic Test Kits and
other Testing Components to respond to
COVID–19, the Plan of Action to
Establish a National Strategy for the
Manufacture, Allocation, and
Distribution of Drug Products, Drug
Substances, and Associated Medical
Devices to respond to COVID–19, the
Plan of Action to Establish a National
Strategy for the Manufacture,
Allocation, and Distribution of Medical
Devices to respond to COVID–19, and
the Plan of Action to Establish a
National Strategy for the Manufacture,
Allocation, and Distribution of Medical
Gases to respond to COVID–19—were
finalized.6 These plans of action
established several sub-committees
under the Voluntary Agreement,
focusing on different aspects of each
plan of action.
The meetings were chaired by the
FEMA Administrator or her delegate
and attended by the Attorney General
and the Chairman of the Federal Trade
Commission or their delegates. In
implementing the Voluntary Agreement,
FEMA adheres to all procedural
4 85 FR 50035 (Aug. 17, 2020). The Attorney
General, in consultation with the Chairman of the
Federal Trade Commission, made the required
finding that the purpose of the voluntary agreement
may not reasonably be achieved through an
agreement having less anticompetitive effects or
without any voluntary agreement and published the
finding in the Federal Register on the same day. 85
FR 50049 (Aug. 17, 2020).
5 See 85 FR 78869 (Dec. 7, 2020). See also 85 FR
79020 (Dec. 8, 2020).
6 See 86 FR 27894 (May 24, 2021). See also 86 FR
28851 (May 28, 2021).
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requirements of 50 U.S.C. 4558 and 44
CFR part 332.
Meeting Objectives: The objectives of
the meetings were as follows:
1. Gather committee Participants and
Attendees to ask targeted questions for
situational awareness related to the
active Plans of Action (PPE, Drug
Products and Drug Substances,
Diagnostic Test Kits, Medical Devices,
and Medical Gases).
2. Establish priorities for COVID–19
response under the Voluntary
Agreement.
3. Identify tasks that should be
completed under the appropriate SubCommittee.
4. Identify information gaps and areas
that merit sharing (both from FEMA to
the private sector and vice versa).
Meetings Closed to the Public: By
default, the DPA requires meetings held
to implement a voluntary agreement or
plan of action be open to the public.7
However, attendance may be limited if
the Sponsor 8 of the voluntary
agreement finds that the matter to be
discussed at a meeting falls within the
purview of matters described in 5 U.S.C.
552b(c), such as trade secrets and
commercial or financial information.
The Sponsor of the Voluntary
Agreement, the FEMA Administrator,
found that these meetings to implement
the Voluntary Agreement involved
matters which fall within the purview of
matters described in 5 U.S.C. 552b(c)
and the meetings were therefore closed
to the public.
Specifically, these meetings to
implement the Voluntary Agreement
may have required participants to
disclose trade secrets or commercial or
financial information that is privileged
or confidential. Disclosure of such
information allows for meetings to be
closed pursuant to 5 U.S.C. 552b(c)(4).
In addition, the success of the Voluntary
Agreement depends wholly on the
willing and enthusiastic participation of
private sector participants. Failure to
close these meetings could have had a
strong chilling effect on private sector
participation and caused a substantial
risk that sensitive information would be
prematurely released to the public,
leading to participants withdrawing
their support from the Voluntary
Agreement.
This would have significantly
frustrated the implementation of the
Voluntary Agreement. Frustration of an
agency’s objective due to premature
7 See
50 U.S.C. 4558(h)(7).
individual designated by the President in
subsection (c)(2) [of section 708 of the DPA] to
administer the voluntary agreement, or plan of
action.’’ 50 U.S.C. 4558(h)(7).
8 ‘‘[T]he
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53975
disclosure of information allows for the
closure of a meeting pursuant to 5
U.S.C. 552b(c)(9)(B).
Deanne Criswell,
Administrator, Federal Emergency
Management Agency.
[FR Doc. 2021–21192 Filed 9–28–21; 8:45 am]
BILLING CODE 9111–19–P
DEPARTMENT OF HOMELAND
SECURITY
Generic Clearance for the Collection of
Qualitative Feedback on Agency
Service Delivery, 1601–0014
Department of Homeland
Security, (DHS).
ACTION: 30-Day notice and request for
comments; extension without change of
a currently approved Collection, 1601–
0014.
AGENCY:
The Department of Homeland
Security, will submit the following
Information Collection Request (ICR) to
the Office of Management and Budget
(OMB) for review and clearance in
accordance with the Paperwork
Reduction Act of 1995. DHS previously
published this information collection
request (ICR) in the Federal Register on
Thursday, May 27, 2021 at for a 60-day
public comment period. There were no
comments received by DHS. The
purpose of this notice is to allow
additional 30-days for public comments.
DATES: Comments are encouraged and
will be accepted until October 29, 2021.
This process is conducted in accordance
with 5 CFR 1320.1.
ADDRESSES: Written comments and
recommendations for the proposed
information collection should be sent
within 30 days of publication of this
notice to www.reginfo.gov/public/do/
PRAMain. Find this particular
information collection by electing
‘‘Currently under 30-day Review—Open
for Public Comments’’ or by using the
search function.
SUPPLEMENTARY INFORMATION: Executive
Order 12862 directs Federal agencies to
provide service to the public that
matches or exceeds the best service
available in the private sector. In order
to work continuously to ensure that our
programs are effective and meet our
customers’ needs, Department of
Homeland Security (hereafter ‘‘the
Agency’’) seeks to obtain OMB approval
of a generic clearance to collect
qualitative feedback on our service
delivery. By qualitative feedback we
mean information that provides useful
insights on perceptions and opinions
but are not statistical surveys that yield
SUMMARY:
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Federal Register / Vol. 86, No. 186 / Wednesday, September 29, 2021 / Notices
quantitative results that can be
generalized to the population of study.
This collection of information is
necessary to enable the Agency to garner
customer and stakeholder feedback in
an efficient, timely manner, in
accordance with our commitment to
improving service delivery. The
information collected from our
customers and stakeholders will help
ensure that users have an effective,
efficient, and satisfying experience with
the Agency’s programs. This feedback
will provide insights into customer or
stakeholder perceptions, experiences
and expectations, provide an early
warning of issues with service, or focus
attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative and
actionable communications between the
Agency and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
Improving agency programs requires
ongoing assessment of service delivery,
by which we mean systematic review of
the operation of a program compared to
a set of explicit or implicit standards, as
a means of contributing to the
continuous improvement of the
program. The Agency will collect,
analyze, and interpret information
gathered through this generic clearance
to identify strengths and weaknesses of
current services and make
improvements in service delivery based
on feedback. The solicitation of
feedback will target areas such as:
Timeliness, appropriateness, accuracy
of information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the Agency’s services
will be unavailable.
The Agency will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
• Information gathered will be used
only internally for general service
improvement and program management
purposes and is not intended for release
outside of the agency (if released,
procedures outlined in Question 16 will
be followed);
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• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions; 1
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study;
• The collections are voluntary;
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future; and
• With the exception of information
needed to provide renumeration for
participants of focus groups and
cognitive laboratory studies, personally
identifiable information (PII) is
collected only to the extent necessary
and is not retained.
If these conditions are not met, the
Agency will submit an information
collection request to OMB for approval
through the normal PRA process.
To obtain approval for a collection
that meets the conditions of this generic
clearance, a standardized form will be
submitted to OMB along with
supporting documentation (e.g., a copy
of the comment card). The submission
will have automatic approval, unless
OMB identifies issues within 5 business
days.
The types of collections that this
generic clearance covers include, but are
not limited to:
• Customer comment cards/complaint
forms
• Small discussion groups
• Focus Groups of customers, potential
customers, delivery partners, or other
stakeholders
• Cognitive laboratory studies, such as
those used to refine questions or
assess usability of a website;
• Qualitative customer satisfaction
surveys (e.g., post-transaction surveys;
opt-out web surveys)
• In-person observation testing (e.g.,
website or software usability tests)
1 As defined in OMB and agency Information
Quality Guidelines, ‘‘influential’’ means that ‘‘an
agency can reasonably determine that
dissemination of the information will have or does
have a clear and substantial impact on important
public policies or important private sector
decisions.’’
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The Agency has established a
manager/managing entity to serve for
this generic clearance and will conduct
an independent review of each
information collection to ensure
compliance with the terms of this
clearance prior to submitting each
collection to OMB.
If appropriate, agencies will collect
information electronically and/or use
online collaboration tools to reduce
burden.
Small business or other small entities
may be involved in these efforts, but the
Agency will minimize the burden on
them of information collections
approved under this clearance by
sampling, asking for readily available
information, and using short, easy-tocomplete information collection
instruments.
Without these types of feedback, the
Agency will not have timely
information to adjust its services to meet
customer needs.
If a confidentiality pledge is deemed
useful and feasible, the Agency will
only include a pledge of confidentiality
that is supported by authority
established in statute or regulation, that
is supported by disclosure and data
security policies that are consistent with
the pledge, and that does not
unnecessarily impede sharing of data
with other agencies for compatible
confidential use. If the agency includes
a pledge of confidentiality, it will
include a citation for the statute or
regulation supporting the pledge.
There is no change in the information
being collected. There is no change to
the burden associated with this
collection.
The Office of Management and Budget
is particularly interested in comments
which:
1. Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information will have
practical utility;
2. Evaluate the accuracy of the
agency’s estimate of the burden of the
proposed collection of information,
including the validity of the
methodology and assumptions used;
3. Enhance the quality, utility, and
clarity of the information to be
collected; and
4. Minimize the burden of the
collection of information on those who
are to respond, including through the
use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submissions
of responses.
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Federal Register / Vol. 86, No. 186 / Wednesday, September 29, 2021 / Notices
6595 Springfield Center Drive,
Springfield, VA 20598–6011.
Analysis:
Agency: Department of Homeland
Security, (DHS).
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
OMB Number: 1601–0014.
Frequency: On Occasion.
Affected Public: Private Sector.
Number of Respondents: 184,902.
Estimated Time per Respondent: 1
Hour.
Total Burden Hours: 300,000.
FOR FURTHER INFORMATION CONTACT:
Christina A. Walsh at the above address,
or by telephone (571) 227–2062.
SUPPLEMENTARY INFORMATION:
Robert Dorr,
Executive Director, Business Management
Directorate.
[FR Doc. 2021–21178 Filed 9–28–21; 8:45 am]
BILLING CODE 9112–FL–P
DEPARTMENT OF HOMELAND
SECURITY
Transportation Security Administration
[Docket No. TSA–2005–20118]
Intent To Request Extension From
OMB of One Current Public Collection
of Information: Maryland Three
Airports: Enhanced Security
Procedures for Operations at Certain
Airports in the Washington, DC,
Metropolitan Area Flight Restricted
Zone
Transportation Security
Administration, DHS.
ACTION: 60-Day notice.
AGENCY:
The Transportation Security
Administration (TSA) invites public
comment on one currently approved
Information Collection Request (ICR),
Office of Management and Budget
(OMB) control number 1652–0029, that
we will submit to OMB for an extension
in compliance with the Paperwork
Reduction Act (PRA). The ICR describes
the nature of the information collection
and its expected burden. The collection
is necessary to comply with a
requirement for individuals to
successfully complete a security threat
assessment before: (1) Operating an
aircraft to or from the three Maryland
airports (Maryland Three Airports) that
are located within the Washington, DC,
Metropolitan Area Flight Restricted
Zone (FRZ), or (2) serving as an airport
security coordinator at one of these
three airports.
DATES: Send your comments by
November 29, 2021.
ADDRESSES: Comments may be emailed
to TSAPRA@tsa.dhs.gov or delivered to
the TSA PRA Officer, Information
Technology (IT), TSA–11,
Transportation Security Administration,
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SUMMARY:
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Comments Invited
In accordance with the Paperwork
Reduction Act of 1995 (44 U.S.C. 3501
et seq.), an agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a valid OMB control
number. The ICR documentation will be
available at https://www.reginfo.gov
upon its submission to OMB. Therefore,
in preparation for OMB review and
approval of the following information
collection, TSA is soliciting comments
to—
(1) Evaluate whether the proposed
information requirement is necessary for
the proper performance of the functions
of the agency, including whether the
information will have practical utility;
(2) Evaluate the accuracy of the
agency’s estimate of the burden;
(3) Enhance the quality, utility, and
clarity of the information to be
collected; and
(4) Minimize the burden of the
collection of information on those who
are to respond, including using
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology.
Information Collection Requirement
OMB Control Number 1652–0029;
Maryland Three Airports: Enhanced
Security Procedures for Operations at
Certain Airports in the Washington, DC
Metropolitan Area Flight Restricted
Zone, 49 CFR part 1562. TSA’s
regulations impose requirements and
security procedures on airport operators
of three Maryland airports located
within the Washington, DC,
Metropolitan Area FRZ (Maryland Three
Airports),1 and on individuals operating
aircraft to or from these airports. The
information collected is used to
determine compliance with 49 CFR part
1562, subpart A.
Part 1562, subpart A, allows an
individual who is approved by TSA to
operate an aircraft to or from one of the
Maryland Three Airports or to serve as
an airport security coordinator at one of
these airports. In order to be approved,
a pilot or airport security coordinator
applicant is required to submit
information and successfully complete a
1 The Maryland Three Airports are: College Park
Airport (CGS), Potomac Airfield (VKX), and
Washington Executive/Hyde Field (W32).
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53977
security threat assessment. As part of
this threat assessment, the applicant
must submit his or her fingerprints and
undergo a criminal history records
check and a check of Government
terrorist watch lists and other databases
to determine whether the individual
poses, or is suspected of posing, a threat
to transportation or national security.
An applicant will not receive TSA’s
approval under this analysis if TSA
determines or suspects the applicant of
being a threat to national or
transportation security.
Applicants can be fingerprinted at the
Ronald Reagan Washington National
Airport’s (DCA) badging office and any
participating airport badging office or
law enforcement office located nearby to
the applicant’s residence or place of
work. Applicants must present the
following information to TSA, using
TSA Form 418, as part of the
application process: Full name; Social
Security number; date of birth; address;
phone numbers; current and valid
airman certificate or current and valid
student pilot certificate; current medical
certificate; a list of the make, model, and
Federal Aviation Administration (FAA)
aircraft registration number for each
aircraft the pilot intends to operate at
Maryland Three Airports; one form of
Government-issued picture ID; the
certificate of completion of the FAA DC
Special Flight Rules Area training; and
fingerprints. Although not required by
the rule, TSA asks applicants to
voluntarily provide an email address
and emergency contact phone number
to facilitate immediate communication
that might be necessary when operating
in the FRZ or helpful during the
application process.
TSA also provides an option to
submit certain documents for the
application by email. For example,
applicants no longer need to submit the
required documentation to the FAA
Flight Standards District Offices inperson, but may submit the information
to TSA electronically at mdthree@
tsa.dhs.gov. This option does not apply
to fingerprints, which continue to be
collected in-person at the various
locations.
TSA receives approximately 369
applications annually and estimates
applicants spend approximately 5.75
hours to prepare and submit the
information to TSA, which is a total
annual burden of 2,121.75 hours.
Dated: September 24, 2021.
Christina A. Walsh,
TSA Paperwork Reduction Act Officer,
Information Technology.
[FR Doc. 2021–21143 Filed 9–28–21; 8:45 am]
BILLING CODE 9110–05–P
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]]>Agencies
[Federal Register Volume 86, Number 186 (Wednesday, September 29, 2021)]
[Notices]
[Pages 53975-53977]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-21178]
-----------------------------------------------------------------------
DEPARTMENT OF HOMELAND SECURITY
Generic Clearance for the Collection of Qualitative Feedback on
Agency Service Delivery, 1601-0014
AGENCY: Department of Homeland Security, (DHS).
ACTION: 30-Day notice and request for comments; extension without
change of a currently approved Collection, 1601-0014.
-----------------------------------------------------------------------
SUMMARY: The Department of Homeland Security, will submit the following
Information Collection Request (ICR) to the Office of Management and
Budget (OMB) for review and clearance in accordance with the Paperwork
Reduction Act of 1995. DHS previously published this information
collection request (ICR) in the Federal Register on Thursday, May 27,
2021 at for a 60-day public comment period. There were no comments
received by DHS. The purpose of this notice is to allow additional 30-
days for public comments.
DATES: Comments are encouraged and will be accepted until October 29,
2021. This process is conducted in accordance with 5 CFR 1320.1.
ADDRESSES: Written comments and recommendations for the proposed
information collection should be sent within 30 days of publication of
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular
information collection by electing ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.
SUPPLEMENTARY INFORMATION: Executive Order 12862 directs Federal
agencies to provide service to the public that matches or exceeds the
best service available in the private sector. In order to work
continuously to ensure that our programs are effective and meet our
customers' needs, Department of Homeland Security (hereafter ``the
Agency'') seeks to obtain OMB approval of a generic clearance to
collect qualitative feedback on our service delivery. By qualitative
feedback we mean information that provides useful insights on
perceptions and opinions but are not statistical surveys that yield
[[Page 53976]]
quantitative results that can be generalized to the population of
study.
This collection of information is necessary to enable the Agency to
garner customer and stakeholder feedback in an efficient, timely
manner, in accordance with our commitment to improving service
delivery. The information collected from our customers and stakeholders
will help ensure that users have an effective, efficient, and
satisfying experience with the Agency's programs. This feedback will
provide insights into customer or stakeholder perceptions, experiences
and expectations, provide an early warning of issues with service, or
focus attention on areas where communication, training or changes in
operations might improve delivery of products or services. These
collections will allow for ongoing, collaborative and actionable
communications between the Agency and its customers and stakeholders.
It will also allow feedback to contribute directly to the improvement
of program management.
Improving agency programs requires ongoing assessment of service
delivery, by which we mean systematic review of the operation of a
program compared to a set of explicit or implicit standards, as a means
of contributing to the continuous improvement of the program. The
Agency will collect, analyze, and interpret information gathered
through this generic clearance to identify strengths and weaknesses of
current services and make improvements in service delivery based on
feedback. The solicitation of feedback will target areas such as:
Timeliness, appropriateness, accuracy of information, courtesy,
efficiency of service delivery, and resolution of issues with service
delivery. Responses will be assessed to plan and inform efforts to
improve or maintain the quality of service offered to the public. If
this information is not collected, vital feedback from customers and
stakeholders on the Agency's services will be unavailable.
The Agency will only submit a collection for approval under this
generic clearance if it meets the following conditions:
Information gathered will be used only internally for
general service improvement and program management purposes and is not
intended for release outside of the agency (if released, procedures
outlined in Question 16 will be followed);
Information gathered will not be used for the purpose of
substantially informing influential policy decisions; \1\
---------------------------------------------------------------------------
\1\ As defined in OMB and agency Information Quality Guidelines,
``influential'' means that ``an agency can reasonably determine that
dissemination of the information will have or does have a clear and
substantial impact on important public policies or important private
sector decisions.''
---------------------------------------------------------------------------
Information gathered will yield qualitative information;
the collections will not be designed or expected to yield statistically
reliable results or used as though the results are generalizable to the
population of study;
The collections are voluntary;
The collections are low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the Federal Government;
The collections are non-controversial and do not raise
issues of concern to other Federal agencies;
Any collection is targeted to the solicitation of opinions
from respondents who have experience with the program or may have
experience with the program in the near future; and
With the exception of information needed to provide
renumeration for participants of focus groups and cognitive laboratory
studies, personally identifiable information (PII) is collected only to
the extent necessary and is not retained.
If these conditions are not met, the Agency will submit an
information collection request to OMB for approval through the normal
PRA process.
To obtain approval for a collection that meets the conditions of
this generic clearance, a standardized form will be submitted to OMB
along with supporting documentation (e.g., a copy of the comment card).
The submission will have automatic approval, unless OMB identifies
issues within 5 business days.
The types of collections that this generic clearance covers
include, but are not limited to:
Customer comment cards/complaint forms
Small discussion groups
Focus Groups of customers, potential customers, delivery
partners, or other stakeholders
Cognitive laboratory studies, such as those used to refine
questions or assess usability of a website;
Qualitative customer satisfaction surveys (e.g., post-
transaction surveys; opt-out web surveys)
In-person observation testing (e.g., website or software
usability tests)
The Agency has established a manager/managing entity to serve for
this generic clearance and will conduct an independent review of each
information collection to ensure compliance with the terms of this
clearance prior to submitting each collection to OMB.
If appropriate, agencies will collect information electronically
and/or use online collaboration tools to reduce burden.
Small business or other small entities may be involved in these
efforts, but the Agency will minimize the burden on them of information
collections approved under this clearance by sampling, asking for
readily available information, and using short, easy-to-complete
information collection instruments.
Without these types of feedback, the Agency will not have timely
information to adjust its services to meet customer needs.
If a confidentiality pledge is deemed useful and feasible, the
Agency will only include a pledge of confidentiality that is supported
by authority established in statute or regulation, that is supported by
disclosure and data security policies that are consistent with the
pledge, and that does not unnecessarily impede sharing of data with
other agencies for compatible confidential use. If the agency includes
a pledge of confidentiality, it will include a citation for the statute
or regulation supporting the pledge.
There is no change in the information being collected. There is no
change to the burden associated with this collection.
The Office of Management and Budget is particularly interested in
comments which:
1. Evaluate whether the proposed collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information will have practical utility;
2. Evaluate the accuracy of the agency's estimate of the burden of
the proposed collection of information, including the validity of the
methodology and assumptions used;
3. Enhance the quality, utility, and clarity of the information to
be collected; and
4. Minimize the burden of the collection of information on those
who are to respond, including through the use of appropriate automated,
electronic, mechanical, or other technological collection techniques or
other forms of information technology, e.g., permitting electronic
submissions of responses.
[[Page 53977]]
Analysis:
Agency: Department of Homeland Security, (DHS).
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.
OMB Number: 1601-0014.
Frequency: On Occasion.
Affected Public: Private Sector.
Number of Respondents: 184,902.
Estimated Time per Respondent: 1 Hour.
Total Burden Hours: 300,000.
Robert Dorr,
Executive Director, Business Management Directorate.
[FR Doc. 2021-21178 Filed 9-28-21; 8:45 am]
BILLING CODE 9112-FL-P
