Agency Information Collection Activities: DHS Civil Rights and Civil Liberties Complaint and Privacy Waiver Form, 47133-47134 [2021-17959]

Download as PDF Federal Register / Vol. 86, No. 160 / Monday, August 23, 2021 / Notices Affected Public: State, Local and Tribal Government. Number of Respondents: 3,000. Estimated Time per Respondent: 1 Hour. Total Burden Hours: 3,000. Robert Dorr, Executive Director, Business Management Directorate. [FR Doc. 2021–18059 Filed 8–20–21; 8:45 am] BILLING CODE P DEPARTMENT OF HOMELAND SECURITY [Docket Number DHS–2021–0027] Agency Information Collection Activities: DHS Civil Rights and Civil Liberties Complaint and Privacy Waiver Form Department of Homeland Security (DHS). ACTION: 30-Day notice and request for comments. AGENCY: The Department of Homeland Security, will submit the following Information Collection Request (ICR) to the Office of Management and Budget (OMB) for review and clearance in accordance with the Paperwork Reduction Act of 1995. DATES: Comments are encouraged and will be accepted until September 22, 2021. This process is conducted in accordance with 5 CFR 1320.1. ADDRESSES: Written comments and recommendations for the proposed information collection should be sent within 30 days of publication of this notice to www.reginfo.gov/public/do/ PRAMain. Find this specific information collection by selecting ‘‘Currently under 30-day Review—Open for Public Comments’’ or by using the search function. SUPPLEMENTARY INFORMATION: The U.S. Department of Homeland Security (DHS), Office for Civil Rights and Civil Liberties (CRCL) reviews and investigates civil rights and civil liberties complaints filed by the public regarding U.S. Department of Homeland Security (DHS) policies and activities. Under 6 U.S.C. 345 and 42 U.S.C. 2000ee–1, CRCL reviews and assesses allegations involving a range of alleged civil rights and civil liberties abuses, such as: • Discrimination based on race, ethnicity, national origin, religion, sex, sexual orientation, gender identity, or disability; • Violation of rights while in immigration detention or as subject of immigration enforcement; jbell on DSKJLSW7X2PROD with NOTICES SUMMARY: VerDate Sep<11>2014 18:11 Aug 20, 2021 Jkt 253001 • Discrimination or inappropriate questioning related to entry into the United States; • Violation of due process rights, such as the right to timely notice of charges or access to lawyer; • Violation of confidentiality provisions of the Violence Against Women Act; • Physical abuse or any other type of abuse; • Denial of meaningful access to DHS or DHS-supported programs, activities, or services due to limited English proficiency and • Any other civil rights, civil liberties, or human rights violation related to a Department program or activity, including allegations of discrimination by an organization or program that receives financial assistance from DHS. CRCL also reviews and investigates human rights complaints under Executive Order 13107, disability accommodation complaints under Section 504 of the Rehabilitation Act of 1973, and inaccessible Information and Communication Technology (ICT) complaints under Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (Pub. L. 105–220), codified at 29 U.S.C. 794. The information collected on this form will allow CRCL to review and investigate civil rights and civil liberties complaints filed by the public regarding DHS programs and activities. CRCL submits copies all external allegations of civil rights and civil liberties violations within its jurisdiction that it receives to the DHS Office of Inspector General (OIG) for review because OIG has the right of first refusal to investigate any allegations. If the OIG declines to investigate the allegations, CRCL may investigate. CRCL coordinates with DHS Components and the OIG regarding matters that CRCL opens as complaint investigations as well as some it decides not to investigate. In general, CRCL shares the incoming information with the Components involved and coordinates with the Components throughout a CRCL investigation. As a result of its complaint investigations, CRCL issues recommendations to DHS Components to address issues of concern and to enhance the agency’s civil rights and civil liberties protections. CRCL has also engaged with Components on the implementation of such recommendations. In addition, the information provided is entered into a CRCL complaint management system (CMS) and may be used by CRCL to track allegations and identify trends and systemic issues that PO 00000 Frm 00084 Fmt 4703 Sfmt 4703 47133 are within CRCL’s jurisdiction regardless of whether CRCL investigates an individual allegation. CRCL has used information from these database records to notify DHS Components of issue areas and locations that may warrant closer attention. Information can be submitted to CRCL via U.S. mail, email, fax, or telephone and may be initiated by members of the public, federal agencies, or agency personnel, non-governmental organizations, media reports or other sources. The use of the complaint form is optional. The form is in a fillable accessible PDF format and can be submitted by U.S. mail, email, or fax to CRCL. The use of this form provides an efficient means for collecting and processing required data and information useful to conduct an investigation. To minimize administrative burden on complainants and the Department, submission of information electronically, via email, is the fastest way to reach CRCL. Information provided by complainants is maintained in electronic format, so provided the information electronically will further minimize administrative burden. If a complainant is unable to or does not wish to submit their information electronically, information can be submitted via U.S. mail, fax, or phone call. It is noted on CRCL’s website that postal mail can take up to 20 business days. CRCL is about the launch a new CMS that would support other means of submitting a complaint (e.g., web portal) and these are enhancements that will be considered in the future. This information collection does not have an impact on small businesses or other small entities. If the information collection is not conducted or is conducted less frequently, CRCL may not be able to effectively fulfill its statutory obligation to the public to review and investigate allegations involving alleged civil rights and civil liberties abuses regarding DHS polices and activities. Consequences for not using the fillable form include overall delays in processing and an increased frequency in need to follow up with complainants to obtain the types of information requested on the form. The assurance of confidentiality provided to the respondents for this information collection will be provided by: CRCL’s statute under 6 U.S.C. 345, 42 U.S.C. 2000ee–1; the Privacy Impact Assessment for the CRCL Complaint Form and Privacy Waiver; and the Systems of Record Notice: Department of Homeland Security/ALL–029 Civil Rights and Civil Liberties Records E:\FR\FM\23AUN1.SGM 23AUN1 47134 Federal Register / Vol. 86, No. 160 / Monday, August 23, 2021 / Notices System of Records. This is a new information collection and, therefore, there are no changes. The Office of Management and Budget is particularly interested in comments which: 1. Evaluate whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; 2. Evaluate the accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; 3. Enhance the quality, utility, and clarity of the information to be collected; and 4. Minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submissions of responses. Analysis Agency: Department of Homeland Security (DHS). Title: DHS Civil Rights and Civil Liberties Complaint and Privacy Waiver Form. OMB Number: 1600–NEW. Frequency: On Occasion. Affected Public: Members of the Public or non-government organizations. Number of Respondents: 692. Estimated Time per Respondent: 1. Total Burden Hours: 692. Robert Dorr, Executive Director, Business Management Directorate. [FR Doc. 2021–17959 Filed 8–20–21; 8:45 am] BILLING CODE 9112–FL–P DEPARTMENT OF HOMELAND SECURITY Transportation Security Administration jbell on DSKJLSW7X2PROD with NOTICES Intent To Request Revision From OMB of One Current Public Collection of Information: Aviation Security Customer Satisfaction Performance Measurement Passenger Survey Transportation Security Administration, DHS. ACTION: 60-Day notice. AGENCY: The Transportation Security Administration (TSA) invites public comment on one currently approved SUMMARY: VerDate Sep<11>2014 18:11 Aug 20, 2021 Jkt 253001 Information Collection Request (ICR), Office of Management and Budget (OMB) control number 1652–0013, that we will submit to OMB for a revision in compliance with the Paperwork Reduction Act (PRA). The ICR describes the nature of the information collection and its expected burden. The collection involves surveying travelers to measure customer satisfaction with their aviation security screening experience in an effort to manage TSA’s performance at the airport more efficiently. DATES: Send your comments by October 22, 2021. ADDRESSES: Comments may be emailed to TSAPRA@tsa.dhs.gov or delivered to the TSA PRA Officer, Information Technology (IT), TSA–11, Transportation Security Administration, 6595 Springfield Center Drive, Springfield, VA 20598–6011. FOR FURTHER INFORMATION CONTACT: Christina A. Walsh at the above address, or by telephone (571) 227–2062. SUPPLEMENTARY INFORMATION: Comments Invited In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C. 3501 et seq.), an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a valid OMB control number. The ICR documentation will be available at https://www.reginfo.gov upon its submission to OMB. Therefore, in preparation for OMB review and approval of the following information collection, TSA is soliciting comments to— (1) Evaluate whether the proposed information requirement is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; (2) Evaluate the accuracy of the agency’s estimate of the burden; (3) Enhance the quality, utility, and clarity of the information to be collected; and (4) Minimize the burden of the collection of information on those who are to respond, including using appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology. Information Collection Requirement OMB Control Number 1652–0013; Aviation Security Customer Satisfaction Performance Measurement Passenger Survey. TSA, with OMB’s approval, has conducted surveys of passengers at airports nationwide and now seeks approval to continue this effort. The surveys are administered using an PO 00000 Frm 00085 Fmt 4703 Sfmt 4703 intercept methodology. The intercept methodology uses TSA personnel who are not in uniform to approach passengers immediately following their screening experience and offer, but not require, the opportunity to complete a survey. The surveyors will have IDs displayed, showing they are Government employees or contractors. TSA uses the intercept methodology to randomly select passengers to complete the survey (such as by approaching 1 out of every 10 passengers in a given screening area) in an effort to gain survey data representative of the most relevant passenger demographics to capture data from a wide range of passengers, including passengers who— • Travel on weekdays or weekends; • Travel in the morning, mid-day, or evening; • Pass through each of the different security screening locations in the airport; • Are subject to more intensive screening of their baggage or person; and • Experience different volume conditions and wait times as they proceed through the security checkpoints. Each survey includes no more than 10 questions. All questions concern aspects of the passenger’s security screening experience and are designed to help TSA identify areas in need of improvement. Participation is always voluntary. Before each survey collection at an airport, TSA personnel determine whether to offer individuals a chance to participate using a printed card, an online portal accessed with a QR code link, or using a tablet or similar device. The method selected is usually based on the objective of a particular collection. For example, if internet access is limited, a paper based survey would be more appropriate than using tablets displaying an online survey. Passengers may be given an opportunity to respond in writing to the survey questions on the customer satisfaction card and depositing the card in a drop-box at the airport. In other situations, passengers may be provided an opportunity to follow a QR code link to an online survey or following a link listed on a printed card to an online survey). OMB previously approved a total of 82 questions from which the survey questions were selected. TSA is reducing the number of questions to 46 and revising the list of questions to align with OMB Circular No. A–11’s focus areas, such as trust and overall satisfaction, and allow for more meaningful data collection. The new set of questions also creates flexibility to E:\FR\FM\23AUN1.SGM 23AUN1

Agencies

[Federal Register Volume 86, Number 160 (Monday, August 23, 2021)]
[Notices]
[Pages 47133-47134]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-17959]


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DEPARTMENT OF HOMELAND SECURITY

[Docket Number DHS-2021-0027]


Agency Information Collection Activities: DHS Civil Rights and 
Civil Liberties Complaint and Privacy Waiver Form

AGENCY: Department of Homeland Security (DHS).

ACTION: 30-Day notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: The Department of Homeland Security, will submit the following 
Information Collection Request (ICR) to the Office of Management and 
Budget (OMB) for review and clearance in accordance with the Paperwork 
Reduction Act of 1995.

DATES: Comments are encouraged and will be accepted until September 22, 
2021. This process is conducted in accordance with 5 CFR 1320.1.

ADDRESSES: Written comments and recommendations for the proposed 
information collection should be sent within 30 days of publication of 
this notice to www.reginfo.gov/public/do/PRAMain. Find this specific 
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.

SUPPLEMENTARY INFORMATION: The U.S. Department of Homeland Security 
(DHS), Office for Civil Rights and Civil Liberties (CRCL) reviews and 
investigates civil rights and civil liberties complaints filed by the 
public regarding U.S. Department of Homeland Security (DHS) policies 
and activities. Under 6 U.S.C. 345 and 42 U.S.C. 2000ee-1, CRCL reviews 
and assesses allegations involving a range of alleged civil rights and 
civil liberties abuses, such as:
     Discrimination based on race, ethnicity, national origin, 
religion, sex, sexual orientation, gender identity, or disability;
     Violation of rights while in immigration detention or as 
subject of immigration enforcement;
     Discrimination or inappropriate questioning related to 
entry into the United States;
     Violation of due process rights, such as the right to 
timely notice of charges or access to lawyer;
     Violation of confidentiality provisions of the Violence 
Against Women Act;
     Physical abuse or any other type of abuse;
     Denial of meaningful access to DHS or DHS-supported 
programs, activities, or services due to limited English proficiency 
and
     Any other civil rights, civil liberties, or human rights 
violation related to a Department program or activity, including 
allegations of discrimination by an organization or program that 
receives financial assistance from DHS.
    CRCL also reviews and investigates human rights complaints under 
Executive Order 13107, disability accommodation complaints under 
Section 504 of the Rehabilitation Act of 1973, and inaccessible 
Information and Communication Technology (ICT) complaints under Section 
508 of the Rehabilitation Act, as amended by the Workforce Investment 
Act of 1998 (Pub. L. 105-220), codified at 29 U.S.C. 794. The 
information collected on this form will allow CRCL to review and 
investigate civil rights and civil liberties complaints filed by the 
public regarding DHS programs and activities.
    CRCL submits copies all external allegations of civil rights and 
civil liberties violations within its jurisdiction that it receives to 
the DHS Office of Inspector General (OIG) for review because OIG has 
the right of first refusal to investigate any allegations. If the OIG 
declines to investigate the allegations, CRCL may investigate. CRCL 
coordinates with DHS Components and the OIG regarding matters that CRCL 
opens as complaint investigations as well as some it decides not to 
investigate. In general, CRCL shares the incoming information with the 
Components involved and coordinates with the Components throughout a 
CRCL investigation. As a result of its complaint investigations, CRCL 
issues recommendations to DHS Components to address issues of concern 
and to enhance the agency's civil rights and civil liberties 
protections. CRCL has also engaged with Components on the 
implementation of such recommendations.
    In addition, the information provided is entered into a CRCL 
complaint management system (CMS) and may be used by CRCL to track 
allegations and identify trends and systemic issues that are within 
CRCL's jurisdiction regardless of whether CRCL investigates an 
individual allegation. CRCL has used information from these database 
records to notify DHS Components of issue areas and locations that may 
warrant closer attention.
    Information can be submitted to CRCL via U.S. mail, email, fax, or 
telephone and may be initiated by members of the public, federal 
agencies, or agency personnel, non-governmental organizations, media 
reports or other sources. The use of the complaint form is optional.
    The form is in a fillable accessible PDF format and can be 
submitted by U.S. mail, email, or fax to CRCL. The use of this form 
provides an efficient means for collecting and processing required data 
and information useful to conduct an investigation. To minimize 
administrative burden on complainants and the Department, submission of 
information electronically, via email, is the fastest way to reach 
CRCL. Information provided by complainants is maintained in electronic 
format, so provided the information electronically will further 
minimize administrative burden.
    If a complainant is unable to or does not wish to submit their 
information electronically, information can be submitted via U.S. mail, 
fax, or phone call. It is noted on CRCL's website that postal mail can 
take up to 20 business days. CRCL is about the launch a new CMS that 
would support other means of submitting a complaint (e.g., web portal) 
and these are enhancements that will be considered in the future.
    This information collection does not have an impact on small 
businesses or other small entities.
    If the information collection is not conducted or is conducted less 
frequently, CRCL may not be able to effectively fulfill its statutory 
obligation to the public to review and investigate allegations 
involving alleged civil rights and civil liberties abuses regarding DHS 
polices and activities.
    Consequences for not using the fillable form include overall delays 
in processing and an increased frequency in need to follow up with 
complainants to obtain the types of information requested on the form.
    The assurance of confidentiality provided to the respondents for 
this information collection will be provided by: CRCL's statute under 6 
U.S.C. 345, 42 U.S.C. 2000ee-1; the Privacy Impact Assessment for the 
CRCL Complaint Form and Privacy Waiver; and the Systems of Record 
Notice: Department of Homeland Security/ALL-029 Civil Rights and Civil 
Liberties Records

[[Page 47134]]

System of Records. This is a new information collection and, therefore, 
there are no changes.
    The Office of Management and Budget is particularly interested in 
comments which:
    1. Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    2. Evaluate the accuracy of the agency's estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    3. Enhance the quality, utility, and clarity of the information to 
be collected; and
    4. Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submissions of responses.

Analysis

    Agency: Department of Homeland Security (DHS).
    Title: DHS Civil Rights and Civil Liberties Complaint and Privacy 
Waiver Form.
    OMB Number: 1600-NEW.
    Frequency: On Occasion.
    Affected Public: Members of the Public or non-government 
organizations.
    Number of Respondents: 692.
    Estimated Time per Respondent: 1.
    Total Burden Hours: 692.

Robert Dorr,
Executive Director, Business Management Directorate.
[FR Doc. 2021-17959 Filed 8-20-21; 8:45 am]
BILLING CODE 9112-FL-P
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