Intent To Request Revision From OMB of One Current Public Collection of Information: Aviation Security Customer Satisfaction Performance Measurement Passenger Survey, 47134-47135 [2021-17947]
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Federal Register / Vol. 86, No. 160 / Monday, August 23, 2021 / Notices
System of Records. This is a new
information collection and, therefore,
there are no changes.
The Office of Management and Budget
is particularly interested in comments
which:
1. Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information will have
practical utility;
2. Evaluate the accuracy of the
agency’s estimate of the burden of the
proposed collection of information,
including the validity of the
methodology and assumptions used;
3. Enhance the quality, utility, and
clarity of the information to be
collected; and
4. Minimize the burden of the
collection of information on those who
are to respond, including through the
use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submissions
of responses.
Analysis
Agency: Department of Homeland
Security (DHS).
Title: DHS Civil Rights and Civil
Liberties Complaint and Privacy Waiver
Form.
OMB Number: 1600–NEW.
Frequency: On Occasion.
Affected Public: Members of the
Public or non-government
organizations.
Number of Respondents: 692.
Estimated Time per Respondent: 1.
Total Burden Hours: 692.
Robert Dorr,
Executive Director, Business Management
Directorate.
[FR Doc. 2021–17959 Filed 8–20–21; 8:45 am]
BILLING CODE 9112–FL–P
DEPARTMENT OF HOMELAND
SECURITY
Transportation Security Administration
jbell on DSKJLSW7X2PROD with NOTICES
Intent To Request Revision From OMB
of One Current Public Collection of
Information: Aviation Security
Customer Satisfaction Performance
Measurement Passenger Survey
Transportation Security
Administration, DHS.
ACTION: 60-Day notice.
AGENCY:
The Transportation Security
Administration (TSA) invites public
comment on one currently approved
SUMMARY:
VerDate Sep<11>2014
18:11 Aug 20, 2021
Jkt 253001
Information Collection Request (ICR),
Office of Management and Budget
(OMB) control number 1652–0013, that
we will submit to OMB for a revision in
compliance with the Paperwork
Reduction Act (PRA). The ICR describes
the nature of the information collection
and its expected burden. The collection
involves surveying travelers to measure
customer satisfaction with their aviation
security screening experience in an
effort to manage TSA’s performance at
the airport more efficiently.
DATES: Send your comments by October
22, 2021.
ADDRESSES: Comments may be emailed
to TSAPRA@tsa.dhs.gov or delivered to
the TSA PRA Officer, Information
Technology (IT), TSA–11,
Transportation Security Administration,
6595 Springfield Center Drive,
Springfield, VA 20598–6011.
FOR FURTHER INFORMATION CONTACT:
Christina A. Walsh at the above address,
or by telephone (571) 227–2062.
SUPPLEMENTARY INFORMATION:
Comments Invited
In accordance with the Paperwork
Reduction Act of 1995 (44 U.S.C. 3501
et seq.), an agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a valid OMB control
number. The ICR documentation will be
available at https://www.reginfo.gov
upon its submission to OMB. Therefore,
in preparation for OMB review and
approval of the following information
collection, TSA is soliciting comments
to—
(1) Evaluate whether the proposed
information requirement is necessary for
the proper performance of the functions
of the agency, including whether the
information will have practical utility;
(2) Evaluate the accuracy of the
agency’s estimate of the burden;
(3) Enhance the quality, utility, and
clarity of the information to be
collected; and
(4) Minimize the burden of the
collection of information on those who
are to respond, including using
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology.
Information Collection Requirement
OMB Control Number 1652–0013;
Aviation Security Customer Satisfaction
Performance Measurement Passenger
Survey. TSA, with OMB’s approval, has
conducted surveys of passengers at
airports nationwide and now seeks
approval to continue this effort. The
surveys are administered using an
PO 00000
Frm 00085
Fmt 4703
Sfmt 4703
intercept methodology. The intercept
methodology uses TSA personnel who
are not in uniform to approach
passengers immediately following their
screening experience and offer, but not
require, the opportunity to complete a
survey. The surveyors will have IDs
displayed, showing they are
Government employees or contractors.
TSA uses the intercept methodology to
randomly select passengers to complete
the survey (such as by approaching 1
out of every 10 passengers in a given
screening area) in an effort to gain
survey data representative of the most
relevant passenger demographics to
capture data from a wide range of
passengers, including passengers who—
• Travel on weekdays or weekends;
• Travel in the morning, mid-day, or
evening;
• Pass through each of the different
security screening locations in the
airport;
• Are subject to more intensive
screening of their baggage or person;
and
• Experience different volume
conditions and wait times as they
proceed through the security
checkpoints.
Each survey includes no more than 10
questions. All questions concern aspects
of the passenger’s security screening
experience and are designed to help
TSA identify areas in need of
improvement. Participation is always
voluntary.
Before each survey collection at an
airport, TSA personnel determine
whether to offer individuals a chance to
participate using a printed card, an
online portal accessed with a QR code
link, or using a tablet or similar device.
The method selected is usually based on
the objective of a particular collection.
For example, if internet access is
limited, a paper based survey would be
more appropriate than using tablets
displaying an online survey. Passengers
may be given an opportunity to respond
in writing to the survey questions on the
customer satisfaction card and
depositing the card in a drop-box at the
airport. In other situations, passengers
may be provided an opportunity to
follow a QR code link to an online
survey or following a link listed on a
printed card to an online survey).
OMB previously approved a total of
82 questions from which the survey
questions were selected. TSA is
reducing the number of questions to 46
and revising the list of questions to align
with OMB Circular No. A–11’s focus
areas, such as trust and overall
satisfaction, and allow for more
meaningful data collection. The new set
of questions also creates flexibility to
E:\FR\FM\23AUN1.SGM
23AUN1
Federal Register / Vol. 86, No. 160 / Monday, August 23, 2021 / Notices
adapt the questions to new and
emerging technology. TSA collects this
information to continue to assess
customer satisfaction in an effort to
manage TSA employee performance
more efficiently. TSA is requesting
approval of the revision of the
information collection.
TSA personnel have the capability to
conduct this survey at approximately 25
airports each year. Based on prior
survey data and research, TSA estimates
384 responses from the passengers at
each airport. The average number of
respondents is estimated to be 9,600 per
year (384 passengers × 25 airports). TSA
estimates that the time it takes to
complete the survey either online or by
writing on the form ranges from 3 to 7
minutes, with an average of 5 minutes
(0.083 hours) per respondent. Therefore,
the annual burden is 800 hours (9,600
responses × 0.083 hours).
Dated: August 17, 2021.
Christina A. Walsh,
TSA Paperwork Reduction Act Officer, Office
of Information Technology.
[FR Doc. 2021–17947 Filed 8–20–21; 8:45 am]
BILLING CODE 9110–05–P
SW, Room 4176, Washington, DC
20410–5000; telephone 202–402–5534
(this is not a toll-free number) or email
at Anna.P.Guido@hud.gov for a copy of
the proposed forms or other available
information. Persons with hearing or
speech impairments may access this
number through TTY by calling the tollfree Federal Relay Service at (800) 877–
8339.
FOR FURTHER INFORMATION CONTACT:
Anna P. Guido, Reports Management
Officer, QDAM, Department of Housing
and Urban Development, 451 7th Street
SW, Washington, DC 20410; email Anna
P. Guido at Anna.P.Guido@hud.gov or
telephone 202–402–5535. This is not a
toll-free number. Persons with hearing
or speech impairments may access this
number through TTY by calling the tollfree Federal Relay Service at (800) 877–
8339. Copies of available documents
submitted to OMB may be obtained
from Ms. Guido.
SUPPLEMENTARY INFORMATION: This
notice informs the public that HUD is
seeking approval from OMB for the
information collection described in
Section A.
A. Overview of Information Collection
DEPARTMENT OF HOUSING AND
URBAN DEVELOPMENT
[Docket No. FR–7039–N–06]
60-Day Notice of Proposed Information
Collection: Section 3 Sample
Certification Forms
Office of Field Policy and
Management, HUD.
ACTION: Notice.
AGENCY:
HUD is seeking approval from
the Office of Management and Budget
(OMB) for the information collection
described below. In accordance with the
Paperwork Reduction Act, HUD is
requesting comment from all interested
parties on the proposed collection of
information. The purpose of this notice
is to allow for 60 days of public
comment.
SUMMARY:
DATES:
Comments Due Date: October 22,
2021.
Interested persons are
invited to submit comments regarding
this proposal. Comments should refer to
the proposal by name and/or OMB
Control Number and should be sent to:
Anna P. Guido, Reports Management
Officer, QDAM, Department of Housing
and Urban Development, 451 7th Street
jbell on DSKJLSW7X2PROD with NOTICES
ADDRESSES:
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18:11 Aug 20, 2021
Jkt 253001
Title of Information Collection:
Section 3 Sample Certification Forms.
OMB Approval Number: 2501–New.
Type of Request: New.
Form Number: HUD Forms 4736,
4736A, 4736B, 4736C, 4736D.
Description of the need for the
information and proposed use: This
collection is to reflect changes to the
Section 3 regulation, published in the
Federal Register 9/29/2020 (https://
www.federalregister.gov/documents/
2020/09/29/2020-19185/enhancing-andstreamlining-the-implementation-ofsection-3-requirements-for-creatingeconomic). The rule at 24 CFR part 75
is effective November 30th, 2020 and
replaces the regulations found at 24 CFR
part 135.
24 CFR 75.31 provides a number of
options for certification that individuals
meet the new definitions in the new
final rule:
(1) For a worker to qualify as a
Section 3 worker, one of the following
must be maintained:
(i) A worker’s self-certification that
their income is below the income limit
from the prior calendar year;
(ii) A worker’s self-certification of
participation in a means-tested program
such as public housing or Section 8assisted housing;
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Fmt 4703
Sfmt 4703
47135
(iii) Certification from a PHA, or the
owner or property manager of projectbased Section 8-assisted housing, or the
administrator of tenant-based Section 8assisted housing that the worker is a
participant in one of their programs;
(iv) An employer’s certification that
the worker’s income from that employer
is below the income limit when based
on an employer’s calculation of what
the worker’s wage rate would translate
to if annualized on a full-time basis; or
(v) An employer’s certification that
the worker is employed by a Section 3
business concern.
(2) For a worker to qualify as a
Targeted Section 3 worker, one of the
following must be maintained:
(i) For a worker to qualify as a
Targeted Section 3 worker for public
housing financial assistance:
(A) A worker’s self-certification of
participation in public housing or
Section 8-assisted housing programs;
(B) Certification from a PHA, or the
owner or property manager of projectbased Section 8-assisted housing, or the
administrator of tenant-based Section 8assisted housing that the worker is a
participant in one of their programs;
(C) An employer’s certification that
the worker is employed by a Section 3
business concern; or
(D) A worker’s certification that the
worker is a YouthBuild participant.
(ii) For a worker to qualify as a
Targeted Section 3 worker for a section
3 project (housing and community
development financial assistance):
(A) An employer’s confirmation that a
worker’s residence is within one mile of
the work site or, if fewer than 5,000
people live within one mile of a work
site, within a circle centered on the
work site that is sufficient to encompass
a population of 5,000 people according
to the most recent U.S. Census;
(B) An employer’s certification that
the worker is employed by a Section 3
business concern; or
(C) A worker’s self-certification that
the worker is a YouthBuild participant.
These forms are designed to assist
grant recipients and contractors with
their recordkeeping requirements found
in the regulation.
Respondents: HUD recipients of
public housing financial assistance,
certain HUD recipients of housing and
community development financial
assistance, certain HUD grantees, public
housing residents and other eligible
Section 3 workers.
Estimated Number of Respondents:
E:\FR\FM\23AUN1.SGM
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]]>Agencies
[Federal Register Volume 86, Number 160 (Monday, August 23, 2021)]
[Notices]
[Pages 47134-47135]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-17947]
-----------------------------------------------------------------------
DEPARTMENT OF HOMELAND SECURITY
Transportation Security Administration
Intent To Request Revision From OMB of One Current Public
Collection of Information: Aviation Security Customer Satisfaction
Performance Measurement Passenger Survey
AGENCY: Transportation Security Administration, DHS.
ACTION: 60-Day notice.
-----------------------------------------------------------------------
SUMMARY: The Transportation Security Administration (TSA) invites
public comment on one currently approved Information Collection Request
(ICR), Office of Management and Budget (OMB) control number 1652-0013,
that we will submit to OMB for a revision in compliance with the
Paperwork Reduction Act (PRA). The ICR describes the nature of the
information collection and its expected burden. The collection involves
surveying travelers to measure customer satisfaction with their
aviation security screening experience in an effort to manage TSA's
performance at the airport more efficiently.
DATES: Send your comments by October 22, 2021.
ADDRESSES: Comments may be emailed to [email protected] or delivered
to the TSA PRA Officer, Information Technology (IT), TSA-11,
Transportation Security Administration, 6595 Springfield Center Drive,
Springfield, VA 20598-6011.
FOR FURTHER INFORMATION CONTACT: Christina A. Walsh at the above
address, or by telephone (571) 227-2062.
SUPPLEMENTARY INFORMATION:
Comments Invited
In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C.
3501 et seq.), an agency may not conduct or sponsor, and a person is
not required to respond to, a collection of information unless it
displays a valid OMB control number. The ICR documentation will be
available at https://www.reginfo.gov upon its submission to OMB.
Therefore, in preparation for OMB review and approval of the following
information collection, TSA is soliciting comments to--
(1) Evaluate whether the proposed information requirement is
necessary for the proper performance of the functions of the agency,
including whether the information will have practical utility;
(2) Evaluate the accuracy of the agency's estimate of the burden;
(3) Enhance the quality, utility, and clarity of the information to
be collected; and
(4) Minimize the burden of the collection of information on those
who are to respond, including using appropriate automated, electronic,
mechanical, or other technological collection techniques or other forms
of information technology.
Information Collection Requirement
OMB Control Number 1652-0013; Aviation Security Customer
Satisfaction Performance Measurement Passenger Survey. TSA, with OMB's
approval, has conducted surveys of passengers at airports nationwide
and now seeks approval to continue this effort. The surveys are
administered using an intercept methodology. The intercept methodology
uses TSA personnel who are not in uniform to approach passengers
immediately following their screening experience and offer, but not
require, the opportunity to complete a survey. The surveyors will have
IDs displayed, showing they are Government employees or contractors.
TSA uses the intercept methodology to randomly select passengers to
complete the survey (such as by approaching 1 out of every 10
passengers in a given screening area) in an effort to gain survey data
representative of the most relevant passenger demographics to capture
data from a wide range of passengers, including passengers who--
Travel on weekdays or weekends;
Travel in the morning, mid-day, or evening;
Pass through each of the different security screening
locations in the airport;
Are subject to more intensive screening of their baggage
or person; and
Experience different volume conditions and wait times as
they proceed through the security checkpoints.
Each survey includes no more than 10 questions. All questions
concern aspects of the passenger's security screening experience and
are designed to help TSA identify areas in need of improvement.
Participation is always voluntary.
Before each survey collection at an airport, TSA personnel
determine whether to offer individuals a chance to participate using a
printed card, an online portal accessed with a QR code link, or using a
tablet or similar device. The method selected is usually based on the
objective of a particular collection. For example, if internet access
is limited, a paper based survey would be more appropriate than using
tablets displaying an online survey. Passengers may be given an
opportunity to respond in writing to the survey questions on the
customer satisfaction card and depositing the card in a drop-box at the
airport. In other situations, passengers may be provided an opportunity
to follow a QR code link to an online survey or following a link listed
on a printed card to an online survey).
OMB previously approved a total of 82 questions from which the
survey questions were selected. TSA is reducing the number of questions
to 46 and revising the list of questions to align with OMB Circular No.
A-11's focus areas, such as trust and overall satisfaction, and allow
for more meaningful data collection. The new set of questions also
creates flexibility to
[[Page 47135]]
adapt the questions to new and emerging technology. TSA collects this
information to continue to assess customer satisfaction in an effort to
manage TSA employee performance more efficiently. TSA is requesting
approval of the revision of the information collection.
TSA personnel have the capability to conduct this survey at
approximately 25 airports each year. Based on prior survey data and
research, TSA estimates 384 responses from the passengers at each
airport. The average number of respondents is estimated to be 9,600 per
year (384 passengers x 25 airports). TSA estimates that the time it
takes to complete the survey either online or by writing on the form
ranges from 3 to 7 minutes, with an average of 5 minutes (0.083 hours)
per respondent. Therefore, the annual burden is 800 hours (9,600
responses x 0.083 hours).
Dated: August 17, 2021.
Christina A. Walsh,
TSA Paperwork Reduction Act Officer, Office of Information Technology.
[FR Doc. 2021-17947 Filed 8-20-21; 8:45 am]
BILLING CODE 9110-05-P
