Information Collection; Forest Products Customer Satisfaction Survey, 46821 [2021-17910]

Agencies

• DEPARTMENT OF AGRICULTURE
• Forest Service

[Federal Register Volume 86, Number 159 (Friday, August 20, 2021)]
[Notices]
[Page 46821]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-17910]


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Federal Register / Vol. 86, No. 159 / Friday, August 20, 2021 / 
Notices

[[Page 46821]]



DEPARTMENT OF AGRICULTURE

Forest Service


Information Collection; Forest Products Customer Satisfaction 
Survey

AGENCY: Forest Service, Agriculture (USDA).

ACTION: Notice; request for comment.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, the 
Forest Service is seeking comments from all interested individuals and 
organizations on the new information collection, Forest Products 
Customer Satisfaction Survey.

DATES: Comments must be received in writing on or before October 19, 
2021 to be assured of consideration. Comments received after that date 
will be considered to the extent practicable.

ADDRESSES: Comments concerning this notice should be addressed:
    Email: [email protected].
    Mail: Ashley Warriner, Program Specialist, USDA Forest Service, 
Forest Management, 1400 Independence Avenue SW, Washington, DC 20250.
    Please do not include in your comments information of a 
confidential nature, such as sensitive personal information or 
proprietary information. If you send an email comment, your email 
address will be automatically captured and included as part of the 
comment that is placed in the public docket and made available on the 
internet. Please note that responses to this public comment request 
containing any routine notice about confidentiality of the 
communication will be treated as public comments that may be made 
available to the public notwithstanding inclusion of the routine 
notice.
    The public may request an electronic copy of the draft supporting 
statement and/or any comments received be sent via return email. 
Requests should be emailed to [email protected].

FOR FURTHER INFORMATION CONTACT: Colleen O'Brien, Forest Management, 
telephone 559-920-6093, email [email protected]. Individuals who 
use telecommunication devices for the deaf (TDD) may call the Federal 
Relay Service (FRS) at 1-800-877-8339 twenty-four hours a day, every 
day of the year, including holidays.

SUPPLEMENTARY INFORMATION:
    Title: Forest Products Customer Satisfaction Survey.
    OMB Number: 0596-NEW.
    Expiration Date of Approval:
    Type of Request: New information collection.
    Abstract: The Forest Service will conduct a survey among external 
stakeholders to collect data on their perceptions, experience, and 
overall satisfaction with the agency's forest products program. For 
purposes of this survey, the ``forest products program'' includes 
timber sales, stewardship contracts, stewardship agreements, or other 
instruments through which the Forest Service contracts with an external 
actor for vegetation management or forest products removal projects. 
Specifically, the survey will collect data on project or sale-level 
factors that may cause a partner or customer to choose not to bid on a 
sale or project, as well as their perceptions of FS employee training, 
knowledge of timber markets and overall relationships and customer 
service. The survey is one element of the larger Forest Products 
Modernization (FPM) effort's monitoring strategy. FPM seeks to improve 
efficiency in how the agency manages forests, delivers forest products, 
and carries out timber sales to better meet current and future forest 
health and restoration goals. Through modernizing the forest products 
program, the Forest Service also seeks to improve relationships and the 
service we provide to timber purchasers, stewardship contractors and 
other partners. This survey seeks to assess the extent to which 
strategic investments guided by the FPM effort are contributing to the 
satisfaction of those who work alongside the agency to advance forest 
health goals and support local economies.
    Affected Public: Targeted respondents include any external actor 
that bids on or participates in Forest Service contracts or agreements 
for removal of forest products from National Forests System lands. They 
may include private sector timber purchasers, non-governmental 
organizations that enter into stewardship contracts or agreements, 
State agency representatives, and Tribes that enter into contracts and/
or perform restoration work on National Forest System lands.
    Estimate of Burden per response: 10 minutes.
    Estimated Annual Number of Respondents: 140.
    Estimated Annual Number of Responses: 140.
    Estimated Total Annual Burden on Respondents: 23 hours.
    Comment is Invited: Comment is invited on: (1) Whether this 
collection of information is necessary for the stated purposes and 
proper performance of agency functions, including whether the 
information will have practical or scientific utility; (2) accuracy of 
the agency's information collection burden estimate, including validity 
of the methodology and assumptions used; (3) ways to enhance the 
quality, utility, and clarity of information to be collected; and (4) 
ways to minimize the information collection burden on respondents, 
including the use of automated, electronic, mechanical, or other 
technological collection techniques or other forms of information 
technology.
    All comments received in response to this notice, including names 
and addresses when provided, will be a matter of public record. 
Comments will be summarized and included in the submission request 
toward Office of Management and Budget approval.

John G. Church,
Assistant Director, Forest & Rangeland Management and Vegetation 
Ecology, National Forest System.
[FR Doc. 2021-17910 Filed 8-19-21; 8:45 am]
BILLING CODE 3411-15-P