AR27-Notice of Request for Information on the Department of Veterans Affairs' Eligibility Considerations for the Veterans Cemetery Grants Program, 41162-41163 [2021-16291]
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Federal Register / Vol. 86, No. 144 / Friday, July 30, 2021 / Notices
2017 Forrester Federal Customer
Experience Index show that, on average,
Government services lag nine
percentage points behind the private
sector. A modern, streamlined and
responsive customer experience means:
Raising government-wide customer
experience to the average of the private
sector service industry; developing
indicators for high-impact Federal
programs to monitor progress towards
excellent customer experience and
mature digital services; and providing
the structure (including increasing
transparency) and resources to ensure
customer experience is a focal point for
agency leadership. To support this,
OMB Circular A–11 Section 280
established government-wide standards
for mature customer experience
organizations in government and
measurement. To enable Federal
programs to deliver the experience
taxpayers deserve, they must undertake
three general categories of activities:
Conduct ongoing customer research,
gather and share customer feedback, and
test services and digital products.
These data collection efforts may be
either qualitative or quantitative in
nature or may consist of mixed
methods. Additionally, data may be
collected via a variety of means,
including but not limited to electronic
or social media, direct or indirect
observation (i.e., in person, video and
audio collections), interviews,
questionnaires, surveys, and focus
groups. Veterans Experience Office will
limit its inquiries to data collections
that solicit strictly voluntary opinions or
responses. Steps will be taken to ensure
anonymity of respondents in each
activity covered by this request.
The results of the data collected will
be used to improve the delivery of
Federal services and programs. It will
include the creation of personas,
customer journey maps, and reports and
summaries of customer feedback data
and user insights. Veterans Experience
Office will collect this information by
electronic means when possible, as well
as by mail, fax, telephone, technical
discussions, and in-person interviews.
Veterans Experience Office may also
utilize observational techniques to
collect this information.
Collections will be targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future. For
the purposes of this request,
‘‘customers’’ are individuals,
businesses, and organizations that
interact with a Federal Government
agency or program, either directly or via
a Federal contractor. This could include
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17:24 Jul 29, 2021
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individuals or households; businesses
or other for-profit organizations; not-for
profit institutions; State, local or tribal
governments; Federal government; and
Universities.
An agency may not conduct or
sponsor, and a person is not required to
respond to a collection of information
unless it displays a currently valid OMB
control number. The Federal Register
Notice with a 60-day comment period
soliciting comments on this collection
of information was published at 84 FR
149 on August 2, 2019, pages 37953 and
37954. No comments on this data
collection request were submitted by the
public.
Affected Public: Individuals or
Households.
Estimated Annual Burden: 1,750,000.
Estimated Average Burden per
Respondent: Varied, dependent upon
the data collection method used. The
possible response time to complete a
questionnaire or survey may be 2
minutes or up to 2 hours to participate
in an interview.
Frequency of Response: Varied,
dependent upon the data collection
method used.
Estimated Number of Respondents:
3,500,000.
By direction of the Secretary.
Maribel Aponte,
VA PRA Clearance Officer, Office of
Enterprise and Integration, Data Governance
Analytics, Department of Veterans Affairs.
[FR Doc. 2021–16224 Filed 7–29–21; 8:45 am]
BILLING CODE 8320–01–P
DEPARTMENT OF VETERANS
AFFAIRS
AR27—Notice of Request for
Information on the Department of
Veterans Affairs’ Eligibility
Considerations for the Veterans
Cemetery Grants Program
Department of Veterans Affairs.
Request for information.
AGENCY:
ACTION:
State and Tribal veterans’
cemetery grant applicants that seek to
participate in the Department of
Veterans Affairs (VA) Veterans
Cemetery Grants Program (VCGP) must,
to qualify for a grant, solely inter and
memorialize eligible persons, which
includes Veterans and certain family
members. Through this request for
information, VA seeks comments to
help inform VA’s understanding of
issues affecting States and Tribal
Organizations in meeting burial and
other needs of their National Guard and
Reservist populations with respect to
burial in VA grant-funded cemeteries.
SUMMARY:
PO 00000
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DATES:
Comments are due by August 30,
2021.
Comments must be
submitted through www.Regulations.gov
and will be available for public viewing,
inspection or copies.
FOR FURTHER INFORMATION CONTACT:
George Eisenbach, Director, Veterans
Cemetery Grants Program, National
Cemetery Administration (40),
Department of Veterans Affairs, 810
Vermont Avenue NW, Washington, DC
20420, (202) 632–7369 (this is not a tollfree telephone number).
SUPPLEMENTARY INFORMATION: VA seeks
stakeholder input to improve our
understanding of issues impacting
States and Tribal Organizations (as
those terms are defined in 38 CFR 39.2)
in serving their National Guard
servicemembers and Reservists. The
Secretary seeks information on the
questions listed below. Commenters do
not need to address each question and
should focus on those that relate to their
expertise or perspectives. To the extent
possible, please clearly indicate which
questions you address in your response.
We are particularly interested in
feedback from States and Tribal
Organizations that are participating in
VCGP or that are contemplating
participation.
Currently for VCGP purposes, a State
or Tribal veterans cemetery must be
operated solely for the interment of
Veterans, their spouses, surviving
spouses, minor children, unmarried
adult children who were physically or
mentally disabled and incapable of selfsupport, and eligible parents of certain
deceased service members, as set out in
section 38 CFR 39.10(a). We seek input
on the below questions:
D Should VCGP cemeteries be able to
inter non-Veteran members of the
Reserve components of the U.S. Armed
Forces (including members of the Army
and Air National Guard of the United
States) who otherwise would not be
eligible for burial in a VA national
cemetery, as well as their spouses and
certain dependents? Why or why not?
D If VCGP cemeteries were permitted
to inter these individuals, are there any
conditions that should be met or certain
ways that VA should administer this
extension to the program? For example,
should grantees pay costs associated
with cemetery development, interment,
and memorialization relating to the nonVeteran decedents referenced above?
Again, we welcome your feedback on
these questions.
ADDRESSES:
Paperwork Reduction Act
This request for information
constitutes a general solicitation of
E:\FR\FM\30JYN1.SGM
30JYN1
Federal Register / Vol. 86, No. 144 / Friday, July 30, 2021 / Notices
lotter on DSK11XQN23PROD with NOTICES1
public comments as described in the
implementing regulations of the
Paperwork Reduction Act of 1995 at 5
CFR 1320.3(h)(4). Therefore, this request
for information does not constitute an
information collection under the
Paperwork Reduction Act of 1995 and
does not impose any information
collection requirements. Consequently,
there is no need for review by the Office
VerDate Sep<11>2014
17:24 Jul 29, 2021
Jkt 253001
41163
of Management and Budget under the
authority of the Paperwork Reduction
Act of 1995 (44 U.S.C. 3501 et seq.).
Federal Register for publication
electronically as an official document of
the Department of Veterans Affairs.
Signing Authority
Luvenia Potts,
Regulations Development Coordinator, Office
of Regulation Policy & Management, Office
of General Counsel, Department of Veterans
Affairs.
Denis McDonough, Secretary of
Veterans Affairs approved this
document on July 15, 2021 and
authorized the undersigned to sign and
submit the document to the Office of the
PO 00000
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[FR Doc. 2021–16291 Filed 7–29–21; 8:45 am]
BILLING CODE 8320–01–P
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]]>Agencies
[Federal Register Volume 86, Number 144 (Friday, July 30, 2021)]
[Notices]
[Pages 41162-41163]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-16291]
-----------------------------------------------------------------------
DEPARTMENT OF VETERANS AFFAIRS
AR27--Notice of Request for Information on the Department of
Veterans Affairs' Eligibility Considerations for the Veterans Cemetery
Grants Program
AGENCY: Department of Veterans Affairs.
ACTION: Request for information.
-----------------------------------------------------------------------
SUMMARY: State and Tribal veterans' cemetery grant applicants that seek
to participate in the Department of Veterans Affairs (VA) Veterans
Cemetery Grants Program (VCGP) must, to qualify for a grant, solely
inter and memorialize eligible persons, which includes Veterans and
certain family members. Through this request for information, VA seeks
comments to help inform VA's understanding of issues affecting States
and Tribal Organizations in meeting burial and other needs of their
National Guard and Reservist populations with respect to burial in VA
grant-funded cemeteries.
DATES: Comments are due by August 30, 2021.
ADDRESSES: Comments must be submitted through www.Regulations.gov and
will be available for public viewing, inspection or copies.
FOR FURTHER INFORMATION CONTACT: George Eisenbach, Director, Veterans
Cemetery Grants Program, National Cemetery Administration (40),
Department of Veterans Affairs, 810 Vermont Avenue NW, Washington, DC
20420, (202) 632-7369 (this is not a toll-free telephone number).
SUPPLEMENTARY INFORMATION: VA seeks stakeholder input to improve our
understanding of issues impacting States and Tribal Organizations (as
those terms are defined in 38 CFR 39.2) in serving their National Guard
servicemembers and Reservists. The Secretary seeks information on the
questions listed below. Commenters do not need to address each question
and should focus on those that relate to their expertise or
perspectives. To the extent possible, please clearly indicate which
questions you address in your response. We are particularly interested
in feedback from States and Tribal Organizations that are participating
in VCGP or that are contemplating participation.
Currently for VCGP purposes, a State or Tribal veterans cemetery
must be operated solely for the interment of Veterans, their spouses,
surviving spouses, minor children, unmarried adult children who were
physically or mentally disabled and incapable of self-support, and
eligible parents of certain deceased service members, as set out in
section 38 CFR 39.10(a). We seek input on the below questions:
[ssquf] Should VCGP cemeteries be able to inter non-Veteran members
of the Reserve components of the U.S. Armed Forces (including members
of the Army and Air National Guard of the United States) who otherwise
would not be eligible for burial in a VA national cemetery, as well as
their spouses and certain dependents? Why or why not?
[ssquf] If VCGP cemeteries were permitted to inter these
individuals, are there any conditions that should be met or certain
ways that VA should administer this extension to the program? For
example, should grantees pay costs associated with cemetery
development, interment, and memorialization relating to the non-Veteran
decedents referenced above?
Again, we welcome your feedback on these questions.
Paperwork Reduction Act
This request for information constitutes a general solicitation of
[[Page 41163]]
public comments as described in the implementing regulations of the
Paperwork Reduction Act of 1995 at 5 CFR 1320.3(h)(4). Therefore, this
request for information does not constitute an information collection
under the Paperwork Reduction Act of 1995 and does not impose any
information collection requirements. Consequently, there is no need for
review by the Office of Management and Budget under the authority of
the Paperwork Reduction Act of 1995 (44 U.S.C. 3501 et seq.).
Signing Authority
Denis McDonough, Secretary of Veterans Affairs approved this
document on July 15, 2021 and authorized the undersigned to sign and
submit the document to the Office of the Federal Register for
publication electronically as an official document of the Department of
Veterans Affairs.
Luvenia Potts,
Regulations Development Coordinator, Office of Regulation Policy &
Management, Office of General Counsel, Department of Veterans Affairs.
[FR Doc. 2021-16291 Filed 7-29-21; 8:45 am]
BILLING CODE 8320-01-P
