Name of Information Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 30335-30336 [2021-11793]

Download as PDF Federal Register / Vol. 86, No. 107 / Monday, June 7, 2021 / Notices DEPARTMENT OF LABOR Office of the Workers’ Compensation Programs Agency Information Collection Activities; Comment Request; Request for Information on Earnings, Dual Benefits, Dependents and Third Party Settlement, CA–1032 Division of Federal Employees’, Longshore and Harbor Workers’ Compensation—FECA, Office of the Workers’ Compensation Programs, Department of Labor. ACTION: Notice. AGENCY: The Department of Labor (DOL) is soliciting comments concerning a revision for the authority to conduct the information collection request (ICR) titled, ‘‘[Request for Information on Earnings, Dual Benefits, Dependents and Third Party Settlement, CA–1032].’’ This comment request is part of continuing Departmental efforts to reduce paperwork and respondent burden in accordance with the Paperwork Reduction Act of 1995 (PRA). SUMMARY: Consideration will be given to all written comments received by August 6, 2021. ADDRESSES: A copy of this ICR with applicable supporting documentation; including a description of the likely respondents, proposed frequency of response, and estimated total burden may be obtained free by contacting Anjanette Suggs by telephone at 202– 354–9660 or by email at suggs.anjanette@dol.gov. Submit written comments about, or requests for a copy of, this ICR by mail or courier to the U.S. Department of Labor, Office of Workers’ Compensation Programs, Room S3323, and 200 Constitution Avenue NW, Washington, DC 20210; by email: suggs.anjanette@ dol.gov. DATES: khammond on DSKJM1Z7X2PROD with NOTICES FOR FURTHER INFORMATION CONTACT: Anjanette Suggs by telephone at 202– 354–9660 or by email at suggs.anjanette@dol.gov. SUPPLEMENTARY INFORMATION: The DOL, as part of continuing efforts to reduce paperwork and respondent burden, conducts a pre-clearance consultation program to provide the general public and Federal agencies an opportunity to comment on proposed and/or continuing collections of information before submitting them to the OMB for final approval. This program helps to ensure requested data can be provided in the desired format, reporting burden (time and financial resources) is VerDate Sep<11>2014 17:36 Jun 04, 2021 Jkt 253001 minimized, collection instruments are clearly understood, and the impact of collection requirements can be properly assessed. The OWCP uses this collection to obtain information from a Federal Employees’ Compensation Act (FECA) claimant receiving workers’ compensation benefits over an extended period. The OWCP uses the response to determine whether the claimant is entitled to continue receiving benefits and whether the benefit amount should be adjusted. The collection is necessary to help verify that the beneficiary receives the correct compensation. Information requested on the CA–1032 is obtained from each claimant receiving continuing compensation on the periodic disability roll. The form requests information on the claimant’s earnings, dependents, third party settlements, and other Federal benefits received. Questions in the form in Part D (2) Other Benefits or Payments pertaining to Social Security Benefits were slightly revised for better clarity for the respondent. The FECA authorizes this information collection. See 5 U.S.C. 8124 and 8149. This information collection is subject to the PRA. A Federal agency generally cannot conduct or sponsor a collection of information, and the public is generally not required to respond to an information collection, unless the OMB under the PRA approves it and displays a currently valid OMB Control Number. The current information collection expires November 30, 2023. In addition, notwithstanding any other provisions of law, no person shall generally be subject to penalty for failing to comply with a collection of information that does not display a valid Control Number. See 5 CFR 1320.5(a) and 1320.6. Interested parties are encouraged to provide comments to the contact shown in the ADDRESSES section. Written comments will receive consideration, and be summarized and included in the request for OMB approval of the final ICR. In order to help ensure appropriate consideration, comments should mention [1240–0016]. Submitted comments will also be a matter of public record for this ICR and posted on the internet, without redaction. The DOL encourages commenters not to include personally identifiable information, confidential business data, or other sensitive statements/information in any comments. The DOL is particularly interested in comments that: • Evaluate whether the proposed collection of information is necessary for the proper performance of the PO 00000 Frm 00086 Fmt 4703 Sfmt 4703 30335 functions of the agency, including whether the information will have practical utility. • Evaluate the accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used. • Enhance the quality, utility, and clarity of the information to be collected; and • Minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. Agency: DOL—Office of Workers’ Compensation Programs. Type of Review: [Revision]. Title of Collection: [Request for Information on Earnings, Dual Benefits, Dependents and Third Party Settlement]. Form: [CA–1032]. OMB Control Number: [1240–0016]. Affected Public: [Individual or Household]. Estimated Number of Respondents: [37,056]. Frequency: [Annually]. Total Estimated Annual Responses: [37,056]. Estimated Average Time per Response: [20 minutes]. Estimated Total Annual Burden Hours: [12,352] hours. Total Estimated Annual Other Cost Burden: $[294,472] Authority: 44 U.S.C. 3506(c)(2)(A). Anjanette Suggs, Agency Clearance Officer. [FR Doc. 2021–11815 Filed 6–4–21; 8:45 am] BILLING CODE 4510–CH–P NATIONAL AERONAUTICS AND SPACE ADMINISTRATION [NOTICE: [21–033]] Name of Information Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery National Aeronautics and Space Administration (NASA). ACTION: Notice of information collection. AGENCY: The National Aeronautics and Space Administration, as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other Federal agencies to take this opportunity to SUMMARY: E:\FR\FM\07JNN1.SGM 07JNN1 30336 Federal Register / Vol. 86, No. 107 / Monday, June 7, 2021 / Notices khammond on DSKJM1Z7X2PROD with NOTICES comment on proposed and/or continuing information collections. DATES: Comments are due by July 7, 2021. ADDRESSES: Written comments and recommendations for this information collection should be sent within 30 days of publication of this notice to www.reginfo.gov/public/do/PRAMain. Find this information collection by selecting ‘‘Currently under 60-day Review—Open for Public Comments’’ or by using the search function. FOR FURTHER INFORMATION CONTACT: Requests for additional information or copies of the information collection instrument(s) and instructions should be directed to Claire Little, NASA Clearance Officer, NASA Headquarters, 300 E Street SW, JF0000, Washington, DC 20546 or email claire.a.little@ nasa.gov. SUPPLEMENTARY INFORMATION: I. Abstract The proposed information collection activity provides a means to garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences, and expectations; provide an early warning of issues with service; or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. The solicitation of feedback will target areas such as: Timeliness; appropriateness; accuracy of information; courtesy; efficiency of service delivery; and resolution of issues with service delivery. Responses will be assessed to plan and inform efforts to improve or maintain the quality of service offered to the public. If this information is not collected, vital feedback from customers and stakeholders on the Agency’s services will be unavailable. II. Methods of Collection The Agency will only submit a collection for approval under this VerDate Sep<11>2014 17:36 Jun 04, 2021 Jkt 253001 generic clearance if it meets the following conditions: The collections are voluntary; The collections are low-burden for respondents (based on considerations of total burden hours, total number of respondents, or burden-hours per respondent) and are low-cost for both the respondents and the Federal Government; The collections are non-controversial and do not raise issues of concern to other Federal agencies; Any collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the near future; Information gathered will only be used internally for general service improvement and program management purposes and is not intended for release outside of the Agency; Information gathered will not be used for the purpose of substantially informing influential policy decisions; and Information gathered will yield qualitative information; the collections will not be designed or expected to yield statistically reliable results or used as though the results are generalizable to the population of study. Feedback collected under this generic clearance provides useful information, but it does not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made; the sampling frame; the sample design (including stratification and clustering); the precision requirements or power calculations that justify the proposed sample size; the expected response rate; methods for assessing potential nonresponse bias; the protocols for data collection; and any testing procedures that were or will be undertaken prior to fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. As a general matter, information collections will not result in any new system of records containing privacy information and will not ask questions of a sensitive nature, such as sexual behavior and attitudes, religious beliefs, PO 00000 Frm 00087 Fmt 4703 Sfmt 4703 and other matters that are commonly considered private. III. Data Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. OMB Number: 2700–0153. Type of Review: Extension of approval for a collection of information. Affected Public: Federal Government; Individuals and Households; Businesses and Organization; State, Local, or Tribal Government. Estimated Annual Number of Activities: 40. Estimated Number of Respondents per Activity: 2,000. Annual Responses: 80,000. Estimated Time per Response: 5 minutes. Estimated Total Annual Burden Hours: 6,667. Estimated Total Annual Cost: $200,000. IV. Request for Comments Comments are invited on: (1) Whether the proposed collection of information is necessary for the proper performance of the functions of NASA, including whether the information collected has practical utility; (2) the accuracy of NASA’s estimate of the burden (including hours and cost) of the proposed collection of information; (3) ways to enhance the quality, utility, and clarity of the information to be collected; and (4) ways to minimize the burden of the collection of information on respondents, including automated collection techniques or the use of other forms of information technology. Comments submitted in response to this notice will be summarized and included in the request for OMB approval of this information collection. They will also become a matter of public record. Lori Parker, NASA PRA Clearance Officer. [FR Doc. 2021–11793 Filed 6–4–21; 8:45 am] BILLING CODE 7510–13–P NEIGHBORHOOD REINVESTMENT CORPORATION Sunshine Act Meetings 2 p.m., Thursday, June 17, 2021. PLACE: Via Conference Call. STATUS: Parts of this meeting will be open to the public. The rest of the meeting will be closed to the public. MATTERS TO BE CONSIDERED: Annual Board of Directors meeting. TIME AND DATE: E:\FR\FM\07JNN1.SGM 07JNN1

Agencies

[Federal Register Volume 86, Number 107 (Monday, June 7, 2021)]
[Notices]
[Pages 30335-30336]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-11793]


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NATIONAL AERONAUTICS AND SPACE ADMINISTRATION

[NOTICE: [21-033]]


Name of Information Collection: Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery

AGENCY: National Aeronautics and Space Administration (NASA).

ACTION: Notice of information collection.

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SUMMARY: The National Aeronautics and Space Administration, as part of 
its continuing effort to reduce paperwork and respondent burden, 
invites the general public and other Federal agencies to take this 
opportunity to

[[Page 30336]]

comment on proposed and/or continuing information collections.

DATES: Comments are due by July 7, 2021.

ADDRESSES: Written comments and recommendations for this information 
collection should be sent within 30 days of publication of this notice 
to www.reginfo.gov/public/do/PRAMain. Find this information collection 
by selecting ``Currently under 60-day Review--Open for Public 
Comments'' or by using the search function.

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the information collection instrument(s) and instructions 
should be directed to Claire Little, NASA Clearance Officer, NASA 
Headquarters, 300 E Street SW, JF0000, Washington, DC 20546 or email 
[email protected].

SUPPLEMENTARY INFORMATION:

I. Abstract

    The proposed information collection activity provides a means to 
garner qualitative customer and stakeholder feedback in an efficient, 
timely manner, in accordance with the Administration's commitment to 
improving service delivery. By qualitative feedback we mean information 
that provides useful insights on perceptions and opinions, but are not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
insights into customer or stakeholder perceptions, experiences, and 
expectations; provide an early warning of issues with service; or focus 
attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It will also allow feedback to contribute directly to the improvement 
of program management.
    The solicitation of feedback will target areas such as: Timeliness; 
appropriateness; accuracy of information; courtesy; efficiency of 
service delivery; and resolution of issues with service delivery. 
Responses will be assessed to plan and inform efforts to improve or 
maintain the quality of service offered to the public. If this 
information is not collected, vital feedback from customers and 
stakeholders on the Agency's services will be unavailable.

II. Methods of Collection

    The Agency will only submit a collection for approval under this 
generic clearance if it meets the following conditions:
    The collections are voluntary;
    The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government;
    The collections are non-controversial and do not raise issues of 
concern to other Federal agencies;
    Any collection is targeted to the solicitation of opinions from 
respondents who have experience with the program or may have experience 
with the program in the near future;
    Information gathered will only be used internally for general 
service improvement and program management purposes and is not intended 
for release outside of the Agency;
    Information gathered will not be used for the purpose of 
substantially informing influential policy decisions; and
    Information gathered will yield qualitative information; the 
collections will not be designed or expected to yield statistically 
reliable results or used as though the results are generalizable to the 
population of study.
    Feedback collected under this generic clearance provides useful 
information, but it does not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made; the sampling frame; 
the sample design (including stratification and clustering); the 
precision requirements or power calculations that justify the proposed 
sample size; the expected response rate; methods for assessing 
potential non-response bias; the protocols for data collection; and any 
testing procedures that were or will be undertaken prior to fielding 
the study. Depending on the degree of influence the results are likely 
to have, such collections may still be eligible for submission for 
other generic mechanisms that are designed to yield quantitative 
results.
    As a general matter, information collections will not result in any 
new system of records containing privacy information and will not ask 
questions of a sensitive nature, such as sexual behavior and attitudes, 
religious beliefs, and other matters that are commonly considered 
private.

III. Data

    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    OMB Number: 2700-0153.
    Type of Review: Extension of approval for a collection of 
information.
    Affected Public: Federal Government; Individuals and Households; 
Businesses and Organization; State, Local, or Tribal Government.
    Estimated Annual Number of Activities: 40.
    Estimated Number of Respondents per Activity: 2,000.
    Annual Responses: 80,000.
    Estimated Time per Response: 5 minutes.
    Estimated Total Annual Burden Hours: 6,667.
    Estimated Total Annual Cost: $200,000.

IV. Request for Comments

    Comments are invited on: (1) Whether the proposed collection of 
information is necessary for the proper performance of the functions of 
NASA, including whether the information collected has practical 
utility; (2) the accuracy of NASA's estimate of the burden (including 
hours and cost) of the proposed collection of information; (3) ways to 
enhance the quality, utility, and clarity of the information to be 
collected; and (4) ways to minimize the burden of the collection of 
information on respondents, including automated collection techniques 
or the use of other forms of information technology.
    Comments submitted in response to this notice will be summarized 
and included in the request for OMB approval of this information 
collection. They will also become a matter of public record.

Lori Parker,
NASA PRA Clearance Officer.
[FR Doc. 2021-11793 Filed 6-4-21; 8:45 am]
BILLING CODE 7510-13-P